A Senior Curation Specialist specializing in Safety and Compliance, Amanda Sessions assists publishers and customers in complying with regulations and mandates and taking new courses to the next level for learners. Amanda relies on OpenSesame’s exhaustive data and her deep knowledge of the 25,000 courses available. Her curated course lists are custom-created for the exact moment in an organization’s Safety and Compliance initiatives. She’s a futurist in many ways — always staying one step ahead of her customers’ needs and regulatory changes. 

Describe your role.

As a Senior Curation Specialist, I work with publishers to help them succeed and ensure we have the latest and greatest safety and compliance content. When I’m not working with publishers, I’m helping recommend the course lists for customers to meet their very specific requirements and preferences.

What makes your role unique at OpenSesame?

Custom curation feels like power when there are 25,000 opportunities to help improve and inspire learning in a workforce

How did the move to a work-from-home economy affect your work? 

As workforces have been transitioning from live training to online training, the first thing they needed was Safety and Compliance training. In the peak of 2020, customers were turning to us as the experts of what they should be ready for next. The essential topics needed to be deployed right away, and that included COVID safety and workplace guidelines. It felt good to be a trusted guide and have a solid roadmap for our customers and our publishers in such a historic time. The publishers wanted to know what they ought to create, and the customers wanted to know what they needed to be trained on. It was all easily prescribed by OpenSesame. And, while being compliant with COVID safety became a priority, something that has not gone away has been sexual harassment training. The #MeToo movement began right before I started, and the demand for this important content has not slowed down. 

How do you curate the best possible course lists for your customers? 

By leveraging all our data—and we have so much. I use our CAP and our comprehensive data to compare it to the personal data and the customer’s requirements. Then I add in language and accessibility requirements and make sure we’re hitting all those. I put all of it together and make the perfect cake. I’m very comfortable as a Safety and Compliance expert. I came from a background of Safety and Compliance in healthcare, and my time at OpenSesame has only helped me establish myself as a specialist in that role. 

What does a typical day look like for you?  

Our team receives such a wide range of questions, and each one is a challenge and an opportunity to learn. I’ll have a call or two a day with publishers. The other half of the day is spent building customized curated course lists for customers. Much of my work involves supporting customers internally. I love supporting my team in helping our customers. Turning in a curated list to a customer success manager and hearing how I could help the customer is great. Getting to review new publisher content is a delight, and I use my attention to detail to spot opportunities for improvement. I give very specific feedback on details, including terminology and audio/video quality.  Previewing a wide range of topics enriches my understanding of professional development. 

What is your favorite TED course?

10 Ways to Have a Better Conversation by Celeste Headlee.

How has your role grown since starting at OpenSesame?

I have experienced relationship building and account management on a whole new level in daily work with our publishers and customers. The autonomy we have in our roles allows us to customize our customers’ experience.  Not only have I become exposed to a broader range of training content, I feel I have a greater understanding of how a highly successful customer and employee-focused company operates.

Want to know more about how Amanda can curate for you? Check out Amanda’s pre-curated list of courses on Promoting a Culture of Ethics.

To get a better idea of how OpenSesame’s curation team can work with you to help you get the most out of your budget and accelerate engagement, connect with one of our experts for a personalized, guided demo.

Get a Personalized Demo →

Access The Pre-Curated List →

Avoid Overpaying on Employee Training – webinar →

The post Employee Spotlight: Curation appeared first on OpenSesame.

In her role as Business Development Manager Team Lead on OpenSesame’s Curation team, Abbie Paul follows a demanding 39-point quality checklist to assess every single new publisher that crosses her desk.

Stringent content standards at OpenSesame maximize learner engagement and drive the best possible customer results. With these standards in mind, Abbie seeks out the globe’s top publishers in each of OpenSesame’s core categories. And, finding the exact content her customers need – as it is needed – has become a priority over the past few unprecedented years.

New workplace topics such as “wellness” and “fully remote workforces” peaked in demand during the pandemic. If a course doesn’t exist, Abbie works directly with trusted publishers to build new content and vet it against OpenSesame’s unrelenting standards.

Describe your role.

My role is to find ideal new publishing partners and bring them into the OpenSesame marketplace. I evaluate training courses, determine if they will be a good fit, and consult with our existing publishing partners to help them improve and expand their offerings to our customers. Every week, we have several publishing organizations reach out to work with us. They range from small independent shops to well-known publishers like TED. All are vetted against the same strict standards and demanding OpenSesame quality checklist. My job is to oversee the quality control of every course we make available to our customers.

What makes your role unique at OpenSesame?

I have to keep pushing the envelope to find unique and engaging courses for our customers. Sometimes it feels like mining for a diamond in the rough.  We’ve built a stringent checklist of Course Quality Standards in the form of an assessment for evaluating each new publisher, and we’re constantly taking in feedback. This allows us to review content in a nonsubjective manner. The OpenSesame checklist tells us what works and what doesn’t work for our customers. Every publisher must meet the same guiding principles: be reputable, innovative, flexible, diverse and inclusive, global, and provide unparalleled support. Our goal is to ensure every learner has a smooth and engaging learning experience.

If a customer needs training on a topic we don’t have courses for; I first reach out to our existing publishing partners. We’ve built a network of strong relationships, and if we don’t have a publisher with expertise in a particular subject, we look to either expand that network, or partner with subject matter experts to create the content in-house. We are fortunate to work with high-quality publishing partners ready to work with us and ultimately help our customers see engagement and results. 

How did hybrid work-from-home workforce models change your offerings and your role?

We strengthened our relationships with our publishers and asked for timely courses — like “virtual onboarding,” “remote employees,” and “mask conflict de-escalation.” Those courses simply didn’t exist before. Believe it or not, a course called “Proper Handwashing” became one of the most popular COVID mitigation courses we offer. As we saw demand change, we reached out to all our publishers, and they were able to jump right in. Wellness continues to be a valuable and critical topic and is produced by many publishers — but finding the most effective wellness content is what we strive for. Within other topics, business skills are forever popular, compliance is critical, and sexual harassment courses are in constant demand. We have all of those courses, and now we also have specialists focused on securing the best courses in DEI, Business Skills, Technology, Wellness, Safety, Compliance. 

What is your favorite TED course?

The Power of Believing You Can Improve by Carol Dweck and The Power of Vulnerability by Brene Brown.

What is your favorite course in the OS catalog?

Choosing one course would be like picking a favorite child. It’s impossible. I prefer scenario-based courses where videos show the right and wrong way to address a situation. I enjoy humor, so when a course plays like a television show, I stay engaged. 

How has your role grown since starting at the company?

My first role at OpenSesame was as a Senior Curation Specialist. At the time, our team was small, and we wore a lot of hats. Since then, the hats have become roles and teams. In 2019, I started the Business Development team, where the focus was to build-out a process for evaluating prospective publishers in a nonsubjective manner; to ensure a strong partnership with successful onboarding. Since then, we have put several processes into place and expanded the team. Our ratings have improved, and our relationships are stronger than ever. 

To get a better idea of how OpenSesame’s curation team can work with you to help you get the most out of your budget and accelerate engagement, connect with one of our experts for a personalized, guided demo. 

Get a Personalized Demo →

Access The 39 point Quality checklist →

Avoid Overpaying on Employee Training – webinar →

The post Employee Spotlight: Curation appeared first on OpenSesame.

New courses for Diversity, Equity and Inclusion

Blinkist, Mind Channel, SAP Litmos, Skill Boosters, and Sollah Interactive all have new content to expand your DEI course offerings to your workforce and to add to your training program. 

• Blinkist
  • The Inclusion Dividend: Why Investing in Diversity and Inclusion Pays Off 
• Mind Channel
  • Inclusive Language and Communication
• SAP Litmos
  • Leveraging Diversity and Strengths in the Workplace
• Skill Boosters
  • Inclusive Leadership: Инклюзивное лидерство (Russian)
• Sollah Interactive
  • ALL IN! Tackling Tough Diversity Dynamics (Advantage Program)
  • TrainingBriefs® Gender Respect (Latin American Spanish)
  • TrainingBriefs® Understanding Microaggressions (Latin American Spanish)
  • TrainingBriefs® Understanding Racism (Key Terms) (Latin American Spanish)

MyStory as a Manager by Cegos is now available in European Portuguese

The MyStory by Cegos courses are full-screen, interactive videos that present real-life situations in a day in the life of a manager. These 10-minute videos are presented like a television series where you will follow the office characters while they learn how to tackle the early steps in a new role. Check out the new courses available now in European Portuguese! 

EJ4 adds critical topics in manipulative communication and psychological safety 

EJ4’s newest courses are designed to help you recognize manipulative communication when it’s happening and identify the various forms of manipulation that are commonly used. You can browse all of EJ4’s offerings in OpenSesame Plus here, including new courses on psychological safety that can help your workplace be productive, safe and happy. 

Management Pocketbooks releases four new popular courses for developing leaders

Management Pocketbooks delivers bite-sized learning on a wide variety of topics that are relevant to managers, leaders and employees in every industry. Their highly-visual approach combines presenter-style videos with informative graphics. In addition, downloadable resources help the learner as well as facilitators continue their education offline—individually, in groups, or as part of virtual or in-person instructor-lead training. 

New this month from Management Pocketbooks are four new courses on:

• Being in Control When Collaborating
• Evaluating Poor Competency Frameworks
• Making Competencies Work
• Systematic Approach to Continuous Improvement

Get started by clicking here to see and demo the Management Pocketbooks courses in the OpenSesame Plus catalog. 

Coming to OpenSesame Plus in November: Emberin!

Emberin’s founder, Maureen Frank, is a bestselling author and award-winning diversity and inclusion expert. Maureen pioneered engaging men in the diversity and inclusion conversation globally and supported the founding of Male Champions of Change. Emberin has over 20 courses in the catalog that discuss inclusion, mentorship, and generational style differences. 

You can find Emerin courses in the catalog by clicking here. 

OpenSesame helps develop the world’s most admired and productive workforces with a comprehensive catalog of elearning courses from the world’s top publishers.

The post What’s New and Trending in OpenSesame’s Course Catalog in the Month of October appeared first on OpenSesame.

Portland, OR – 21 September 2021 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of Eleventure to its popular OpenSesame Plus subscription. With this announcement, OpenSesame is adding significant expertise to its robust catalog that will boost on-the-job skills in a variety of subject areas. 

Eleventure provides high-quality, microlearning courses designed to help learners enhance the skills they use on a daily basis from communicating with others, setting goals, or managing their time effectively. 

The learner-centered microlearning approach that Eleventure takes enables the learner to retain knowledge, while addressing critical topics like Resocialization after Covid-19 and Creating Racial Equity in the Workplace (CREW). These courses dive beyond the surface to provide true value for learners and their organizations. Some of Eleventure’s most popular courses center around reducing workplace anxiety and conflict management, critical topics that can shape an organization’s environment and culture.

“We are excited to welcome Eleventure and their 50+ courses to the OpenSesame Plus catalog. Their fast, action-focused courses fill critical gaps in our ever evolving workplaces,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “In addition the need for learner-centered microlearning courses has grown even more critical.” 

“Eleventure helps people learn and apply new skills quickly, offering high quality content in a casual, refreshing micro format that learners love,” said Megan Torrance, CEO of TorranceLearning. “We’re thrilled to make these courses available to OpenSesame’s customers.” 

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful online learning in every industry. With the most comprehensive catalog of elearning courses from the world’s top publishers, OpenSesame helps global companies every step of the way. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 companies to its customer base. With over 20,000+ courses, the platform touches all industries in all markets. For more information, visit opensesame.com

About Eleventure

Eleventure® takes a learner-centered microlearning approach, addressing critical topics that learners need now. From courses on Covid-19, Resocialization after Covid-19, and Virtual Selling to Creating Racial Equity in the Workplace (CREW), Eleventure courses dive beyond the surface level to provide true value for learners and their organizations. In addition, the courses on reducing workplace anxiety, workplace communication and conflict management, and coaching are time-tested popular offerings. Eleventure teaches critical, on-the-job skills people need. It’s fast. It’s fresh. It’s action based. And it’s designed and developed by the award-winning team at TorranceLearning.

To learn more about Eleventure’s training, visit www.opensesame.com/s/eleventure

Media contact:

Hallie Janssen

hallie.janssen@opensesame.com

(917) 253-7355

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Voices of OpenSesame Juntos Employee Resource Group (ERG): 

I spent most of my childhood summers visiting my abuela who lived in the foothills of a mountain in the southwestern part of the United States. I loved to run through the arroyos, eat from her apricot trees, and catch lizards who became my summer companions. Whenever I went inside her house, I was met with love from her big, warm hugs, her large plates of food with her homemade tortillas, and her affectionate “mijita.” Outside of her affectionate address, I was rarely met with one thing: Spanish. 

Even though my abuela was bilingual in Spanish and English, she never spoke Spanish with me. This was the same at home; my mom never spoke Spanish with me either. There are many contributing factors, with one being that I lived in a multicultural home, and my dad didn’t speak the language, nor was he Hispanic. Thus, our language at home was only English with a sprinkle of Spanish words and phrases. However, the main reason I never grew up speaking Spanish was because of the generation I was born into. 

My mom’s family is part of the Hispanic community in the U.S. who predates the United States itself. They lived on the land in the southwest that eventually became a state. My family never immigrated to the U.S., but were instead living in areas where “the border crossed us.” For my mom, she faced discrimination for speaking Spanish, especially in school, and was faced with all aspects of assimilation. My mom’s perspectives on Spanish grew from this experience and impacted how my sister and I would grow up without it. 

I went through my childhood never questioning my lack of Spanish and thought of it as something fun to listen to when overhearing my mom on the phone, for example. I even took high school Spanish because I thought, “Mom speaks it. It should be an easy class.” It wasn’t until I was older and when my abuela passed away that I began to truly contemplate the important relationship between language and cultural identity. Whenever I asked my mom why my sister and I never learned Spanish, she would always respond by saying, “I felt English was more important because I wanted you to have opportunities.”

Into my adulthood, I began to feel like something was missing, like I wasn’t a “real” Hispanic because I couldn’t speak the language. And from interactions with some Spanish-speaking Hispanics, that became more obvious as they would usually shame my mom for not teaching me our cultural language. But they didn’t understand what contributed to my mom’s decision. My generation didn’t grow up speaking Spanish. My sister didn’t. My first cousins didn’t. We were the result of the effects of discrimination and assimilation that our parents grew up with, where English trumped Spanish at every turn. 

Now, as an adult, I’ve been trying to learn my cultural language with the disheartening fact that I’ll never be a fluent Spanish speaker like my abuela’s generation or even my mom’s — as she jokingly calls it — “Spanglish” generation. I still question if I’m Hispanic enough. But with that comes an additional question: How do I self-identify now?

Latinx is one option.

The term Latinx is something I see and hear all the time. It’s in the news, in textbooks, on social media, and even in our company’s courses. However, I don’t use the term. Honestly, I don’t even like it. If there is one way I would not self-identify, it’s as Latinx. 

According to Pew Research, most Latinos don’t use the term. And for someone like my mom, along with 76% of the adult Latino population, they haven’t even heard of it. The term is more commonly known among young adults and college graduates. 

I can understand how adding an “x” is trying to make the term gender-inclusive. However, the “x” represents another form of erasure to me. My cultural language was taken from me because of the assimilation that tried to erase the language from my mom and her generation, and that assimilation met its goal with many in my generation. The addition of the “x” is just another reminder of that. 

The “x” doesn’t follow the grammatical conventions of the Spanish language, and that is the very reason for its use. The “x” attempts to erase the gendered conventions of a language spoken by over 550 million people — in the name of inclusion. However, there are other inclusive equivalents that I believe are more respectful to the Spanish language. There is a term that already exists in English: Latin, as in Latin music and Latin America. There’s even a Spanish version that fits its grammatical conventions, Latine. It uses –e instead of –o or –a. These are more favorable options that don’t try to erase the Spanish language. The “x” seems like a way to fix something that isn’t even broken. 

What’s truly broken is the continued prejudice and discrimination against Spanish speakers and the idea that if they don’t speak English in the U.S., they should go back “home.” But that ignores the reality of the U.S. having “the second largest population of Spanish speakers in the world,” and for people like my family, we are home. We’ve been home for generations. We’ve never left.

For various reasons — with some being very personal ones — not all of us may agree with or even like the term Latinx, while some do. This is because the Hispanic and Latino population is not monolithic. We all don’t identify in the same way, and that includes the terms we choose for ourselves and for being more inclusive.

So, how do I choose to self-identify? For me, it’s complicated, but I’ll always be my abuela’s mijita.

By a Member of Juntos ERG

To learn more about how you can propel your DEI initiatives, use the resources below:

Essential DEI Resources →

DEI Progress Survey →

ERG Curated Course List →

The post Why Some of Us Don’t Use the Term “Latinx” appeared first on OpenSesame.

For many leaders and training professionals, building and launching a successful learning and development strategy is an arduous journey, filled with essential elements and components that demand consideration during the purchasing and planning process. Will my learners engage in the content? Will my program solve the challenges my team is facing? Will I see a return on my investment? There are many ways you can measure the effectiveness of your program, but how do you know if you’re overpaying for it? To help answer that question, let’s examine the biggest antagonist to ROI and a damaging, but sometimes, silent adversary to L&D success: rogue spending, and what areas are affected by it and steps that can be taken to avoid or fix it.

What is rogue spending? And how does it happen?

Rogue spending, also referred to as “maverick or tail end spending,” refers to the unexpected and unpredictable spending that can happen outside of negotiated contracts. With learning and development having such a direct correlation and impact on business success, and with elearning becoming an essential method to drive L&D programs, there are many ways you or your company can easily become rogue spenders. The popularity of elearning reached an all-time high this past year, increasing the accessibility to elearning content while presenting many opportunities to find the right provider and many opportunities to become a rogue spender. One of the main reasons L&D professionals fall into this trap is the lack of time they have to research the value of what some publishers are providing, and how the materials will meet the needs of their team. In many cases, leaders are stuck in the present, focused on immediate needs and trying to find a quick remedy, rather than searching for a solution that can be used to meet both the current and future needs of the organization. 

Perhaps the most common reason for rogue spending is lack of communication and coordination between teams. With HR, I.T., and other essential departments scrambling and searching through the many choices to find training that they believe are specifically related to their different focus areas, it’s easy for a company to purchase multiple learning solutions, including different LMS’, to cover them. The training areas that are typically the root of this problem are usually ones that are used across multiple departments and are intended for a broader audience like business skill development or leadership training. 

The consequences of rogue spending

Companies taking the time and effort to invest in training their greatest asset (their workforce) should be cause for celebration, but no matter how positive the intention might be, taking an unfocused approach could have damaging effects with immediate impact to the learning and development budget. When departments spend various amounts on different providers and systems, it’s difficult to measure the quality of each training. And if the training is in a broad topical area, like sexual harassment prevention, for example, the organization may end up becoming misaligned due to the differences in what is being taught, and how it is being taught. This could not only increase the likelihood that an organization’s compliance would be at risk, but will almost certainly have a direct, negative impact on the learners themselves, restricting both their growth and the growth of the organization.

Three steps to prevent rogue spending

So how can you prevent rogue spending? The experts at McKinsey cite one comprehensive way of solving this problem by recommending that L&D leaders take on a broader role within their organization and establish their vision around a holistic, coordinated L&D strategy that engages the organization and encourages collaboration. But in order to solve the problem, you have to first know where the problem is occurring in the first place. Conduct an audit and uncover what training programs each department is using and for what purposes. If there are similarities in the topical areas, you can choose one based on cost-value or user feedback. 

Speaking of feedback, perhaps the most effective tool is having regular, informative communication between your teams and stakeholders. Building awareness and understanding around each team’s needs, both present and in the future, can help create a strategic approach behind the learning and development program. 

With this knowledge, you can work with your procurement team and leaders to evaluate training technology and content and see if what you currently have matches everyone’s needs. After following these steps, you’ll be positioned to formulate a learning and development strategy that will drive meaningful conversations, build engagement, keep everyone safe and compliant, and above all, keep your budget spending manageable.

What’s next? 

So what steps can you immediately take to get started? OpenSesame’s learning experts are ready to do the work for you by providing a no-cost assessment. Our team speaks with learning managers from different departments on a daily basis, partnering with them to identify where duplicate purchasing is happening, while sharing our customer’s best practices on where our all-encompassing, singular catalog of elearning content can help. 

OpenSesame is ready to do all of the coordinating for you, bringing in all relevant stakeholders, including your procurement team, to evaluate your needs and provide you with a strategic solution that is designed for employees in specific roles, departments, locations, and industries. Above all, OpenSesame works to make sure that our customers are maximizing their budget, mitigating rogue spending, and obtaining ROI by getting everything they need from one source.

Schedule your no-cost Assessment of your Training →

The post Are you overpaying for employee training? appeared first on OpenSesame.

OpenSesame Plus welcomes four new, global publishers this month

Axonify’s interactive, micro-courses have been built for key verticals such as Retail, Grocery, Contact Centers, Financial Services, and Distribution. With a growing library of courses on subjects such as: Diversity, Equity and Inclusion (DEI), Business Skills, Effective Communication, Leadership, Sales, Harassment Prevention, and Safety, Axonify’s library helps keep learners engaged and performing at their best. Some courses that can help you immediately include Employee Health: Am I Healthy Enough to Go to Work?: Identifying Possible Symptoms of COVID-19 and New Leader: Change Management: Implementing Change.

Global eTraining offers a wide range of Autodesk and other BIM software and skills training for managers, leaders, and employees in the AEC (Architecture, Engineering, and Construction) industries. Their award-winning course creation tool, ‘The Generator,’ was built to support all combinations of learning styles and learning cycles, and places focus on subject matter experts needing to convey knowledge quickly and efficiently. If this is relevant to your industry and role, one course you should check out is Autodesk AutoCAD: Civil 3D – The Complete Guide which is available as part of the exclusive GeT Everything Library.

Pink University’s 130+ eurocentric business skills, leadership, communication, and sales courses, offered in both German and English, expertly uses live actors to drive narratives forward, while incorporating blended learning materials, such as reflection beats and downloadable resources into each course. If you’re looking to strengthen your team’s communication skills, take a look at the course around Giving Feedback.

OpenDoors provides expert knowledge and dynamic content featuring descriptive scenarios, performed by actors, to display vivid examples of Diversity, Equity & Inclusion (DEI) issues in the workplace. Covering critical topics from microaggressions, to allyship, to hiring for DEI, to measuring success of DEI programs, these courses will inspire meaningful conversations and bolster DEI initiatives. Some game-changing courses include Defining Your “Why” in DEI and Measuring DEI Impact.

Additional highlights from the newest courses added to OpenSesame’s course catalog

Mind Channel continues to build on their hybrid working course library with a new course that provides managers with the tools needed to effectively lead a hybrid team.

Intellezy has come out with a course to help learners get an introductory overview about Virtual Training. During this course, they will discover the tools necessary for interactive design, how to structure their courses, matching methods with content, using voice and visuals to engage their learners, dealing with questions, difficult situations, and overall time management and preparation tips.

Our publisher, Real Projects, has produced a series of courses focused around preparation and safety for work travel, while one of our top publishers for customer service, ServiceSkills, has released a series of courses around Neurodiversity at work. These courses can help your team members learn how to be a more mindful and supportive ally in a way that benefits everyone.

Access the OpenSesame course catalog to check out every course offered and make sure to register for our monthly OpenSesame Customer Conversation series, if you would like to receive further insights from our team.

To get a better idea of how you can incorporate all of OpenSesame’s innovative tools and features into your L&D experience, connect with one of our experts for a personalized, guided demo.

ACCESS THE COURSE CATALOG →

Register for Customer Conversation Series →

Get a Personalized Demo →

The post What’s New and Trending in OpenSesame’s Course Catalog in the Month of August appeared first on OpenSesame.