OpenSesame https://www.opensesame.com/site Thu, 07 Dec 2023 18:53:36 +0000 en-US hourly 1 https://wordpress.org/?v=5.9.2 https://www.opensesame.com/wp-content/uploads/2022/07/opensesame-favicon.svg OpenSesame https://www.opensesame.com/site 32 32 Engaging Training Redefined: E-SEC’s Gamified Courses Now in OpenSesame Plus https://www.opensesame.com/site/blog/engaging-training-redefined-e-secs-gamified-courses-now-in-opensesame-plus/ https://www.opensesame.com/site/blog/engaging-training-redefined-e-secs-gamified-courses-now-in-opensesame-plus/#respond Thu, 07 Dec 2023 18:53:35 +0000 https://live-marketing.opensesame.com/site/?p=26430 Say goodbye to monotonous compliance and business training, and hello to interactive 3D courses that employees actually enjoy. Here’s how E-SEC’s innovative approach can reinvigorate your team's learning experience.

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In today’s busy work life, getting learners to prioritize compliance training is no small task, especially when it’s competing with packed schedules and never-ending to-do lists. It doesn’t help when the training feels like just another box to tick—especially if it’s the same rote material year after year.

What if training wasn’t just a chore but something genuinely engaging? Maybe interactive, gamified content that actually gets people excited? It’s not just a nice idea; it’s backed by numbers. A 2019 study saw a whopping 89 percent of employees report feeling more productive at work when gamification is incorporated into their tasks, and 88 percent even say it makes them happier.

Even more important, one-third of respondents said they were keen on more game-like training features. But the real kicker? While 83 percent of those who experience gamified training said they’re more motivated and energized, 61 percent of respondents experiencing traditional, non-gamified version end up feeling bored. It’s clear: Making training interactive is not just a win; it’s a game-changer.

With this in mind, OpenSesame is thrilled to announce the addition of a new publisher to our OpenSesame Plus subscription: E-SEC, a pioneer in compliance and business skills training.

Essential training with an interactive twist

E-SEC stands out in the elearning landscape with over a decade of experience in crafting innovative 3D elearning and training products. Their courses are offered in multiple languages, including English, French, German, and Italian. These materials aren’t just informative, they’re also designed to be engaging and concise, with an average course length of just 15 minutes.

A screenshot previewing an E-SEC course on social engineering. In the frame, the learner is presented with a scenario and two options for how they would react in that situation.

Here’s why we’re so excited about adding E-SEC to our marketplace. First, their use of 3D animations and simulations takes elearning to a new dimension. This immersive approach not only enhances engagement but also aids in better retention of complex concepts. E-SEC’s gamification with branching choices introduces a level of interactivity that’s rare in elearning—this method aligns with the evidence that gamified learning can boost motivation and enhance retention.

E-SEC also understands the importance of assessment and supplemental resources. Post-assessment tools check learner comprehension, while supplemental resources provide more avenues to explore topics in depth.

Among their top courses are timely and relevant subjects like:

  • Cyber Security
  • Working from Home: Digital Security
  • Whistleblowing

These courses embody E-SEC’s belief that elearning experiences should be more than educational, they need to be engaging and relevant to today’s corporate landscape, too.

At OpenSesame, we share that belief whole-heartedly, and are so pleased to welcome E-SEC into the Plus subscription. Browse our catalog and preview the innovative and engaging courses from E-SEC—compliance and business skill training just got a whole lot more interesting.

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From Boredom to Brilliance: Transform Online Training with Dracolex https://www.opensesame.com/site/blog/from-boredom-to-brilliance-transform-online-training-with-dracolex/ https://www.opensesame.com/site/blog/from-boredom-to-brilliance-transform-online-training-with-dracolex/#respond Tue, 21 Nov 2023 17:00:00 +0000 https://live-marketing.opensesame.com/site/?p=26350 Our newest OpenSesame Plus Publisher invites you into a captivating realm of interactive narratives and gamified challenges where learning isn't just an activity—it's an immersive adventure.

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In the ever-evolving elearning landscape, it’s not always easy keeping up with the latest in innovative solutions and training methodologies. But what’s one development that you really don’t want to miss? That high-quality, interactive, narrative-driven content has become non-negotiable. At least, if you want your learners to truly retain and benefit from the information presented. 

Engaging content isn’t merely a trend; it’s a fundamental shift in how we approach education. The immersive nature of animation and gamification does more than just capture attention; it creates an environment where learners actively participate in their own knowledge acquisition, dramatically enhancing learner retention.

Studies consistently show that when learners are drawn into a narrative, or when they become protagonists in a gamified scenario, information isn’t just learned; it’s internalized. And in the realm of online training—where distractions are just a click or ping away—the power of engagement cannot be overstated. 

Engaging content doesn’t just compete for attention; it holds it, guiding learners through a seamless and memorable educational journey. It translates into improved information recall, ensuring that the knowledge gained becomes a lasting asset rather than a fleeting memory. This, in turn, has been shown to boost motivation, increase participation, and encourage active problem-solving.

Expanding our engaging offerings with Dracolex

Clearly, engaging content isn’t a luxury—it’s a necessity for organizations committed to staying ahead. Which is why we’re thrilled to announce the latest addition to the OpenSesame Plus subscription: Dracolex! 

Dracolex is a pioneer in developing top-notch, interactive, animated content that seamlessly weaves together the worlds of storytelling, gaming, and elearning. Whether you’re looking to enhance adaptability, champion sustainability, or conquer stress management, this publisher has you covered.

Some notable aspects of their courses are:

  • Comprehensive storytelling: Dracolex breathes life into characters, offering a storytelling approach that goes beyond the conventional. Each course is a narrative adventure, making learning an immersive experience.
  • Award-winning courses: Dracolex has garnered accolades for its commitment to excellence. Their courses cover a wide array of topics, including leadership, sustainability, presentation skills, and much more.
  • Bite-sized learning: Dracolex understands the value of time. While their average course length is around 20 minutes, shorter courses are also available to enable quick, digestible learning for those on a tight schedule.

Ready to send your learners on a transformative training journey? Get started with Dracolex’s captivating courses, available now as part of OpenSesame Plus.

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Compliance and Risk Management: Surprising Benefits Beyond ‘Required’ Training https://www.opensesame.com/site/blog/compliance-and-risk-management-surprising-benefits-beyond-required-training/ https://www.opensesame.com/site/blog/compliance-and-risk-management-surprising-benefits-beyond-required-training/#respond Thu, 26 Oct 2023 23:53:12 +0000 https://live-marketing.opensesame.com/site/?p=26337 Compliance training is the backbone of an organization’s learning program and  serves as a powerful tool for organizations to tick myriad regulatory checkboxes.

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There are surprising benefits of “required” training that go beyond compliance and risk management. Compliance training is the backbone of an organization’s learning program and  serves as a powerful tool for organizations to tick myriad regulatory checkboxes. However, our customers with the most effective L&D teams capitalize on compliance training and see it as an opportunity to inspire learners and create a broader culture of learning. In fact, required training can create opportunity to deliver substantial benefits, elevating it from a regulatory necessity to a strategic advantage:

  • Enhanced Skill Sets: Mandatory training courses, when thoughtfully designed, offer employees valuable skill enhancements. For example, obligatory cybersecurity training not only safeguards data but also equips employees with crucial digital literacy skills that can be applied in their day-to-day tasks. The right format and style go a long way in driving completions and engagement.
  • Consistent Knowledge Base: Standardized mandatory training ensures that all employees have a consistent knowledge base, where they can easily seek out additional, non-required training when desired. This can be especially crucial in industries where safety and compliance are paramount, as it minimizes errors and reduces risks.
  • Employee Engagement: There is a  perception that mandatory training is tedious (it can be), but engaging and interactive sessions can actually make employees feel more valued and engaged. This can lead to higher morale and increased job satisfaction, which in turn lets L&D impact employee retention rate.
  • Demonstrating Commitment: Adding modern Diversity, Equality and Inclusion content to required training sends a powerful message that the organization is committed to these principles. It promotes a respectful workplace and is increasingly a core tenet that employees expect from an employer.

Our customers are able to experience these benefits by implementing fresh, high-quality courses into their L&D programs. Our curation team can help build customized learning paths for compliance training, personalized to your learners, so they are enhancing their skill sets while meeting organizational requirements. 

Below are the most-completed compliance courses amongst our customers this year. Not surprising, Cybersecurity and Harassment training make the list. We expect to see an increase in cybersecurity training in 2024 due to the increase in data breaches this past year. 

OpenSesame Customer’s Top 10 Compliance Courses of 2023 (by completions):

  1. Workplace Harassment (US – Office – Employee – 40-Minute) 
  2. Workplace Harassment (US – Office – California – Employee)
  3. Cybersecurity: 08. Email Phishing
  4. Common Ground: Sexual Harassment and Abusive Conduct Prevention (Gated: for Employees in all US States Except CT) 
  5. Cybersecurity: 11. Social Engineering
  6. Preventing Discrimination and Harassment (US – Employee)
  7. Security Awareness Essentials Challenge 
  8. Sexual Harassment and Abusive Conduct Prevention (For Employees in all US States Except CA and CT)
  9. Workplace Harassment (US – Office – New York – Employee)
  10. Healthcare Fraud, Waste, and Abuse: An Introduction

Partnering with a content provider that offers a well-curated selection of courses is crucial. OpenSesame’s curation team can carefully select learning paths to help learners actually enhance their skill sets while meeting regulatory requirements. Mitigating risk through mandatory training is more than ticking boxes; it can help foster growth and a culture of continuous improvement throughout the organization.

Learn more about how OpenSesame can take the pressure off your learning and development team to meet Federal and State requirements (even in continuous change) in this Harassment Compliance Agility webinar, or start your free trial today to see the best compliance content yourself.

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Meeting Modern Challenges with Innovative Solutions: Blanchard and HowToo Join OpenSesame Plus https://www.opensesame.com/site/blog/meeting-modern-challenges-with-innovative-solutions-blanchard-and-howtoo-join-opensesame-plus/ https://www.opensesame.com/site/blog/meeting-modern-challenges-with-innovative-solutions-blanchard-and-howtoo-join-opensesame-plus/#respond Tue, 17 Oct 2023 22:01:28 +0000 https://live-marketing.opensesame.com/site/?p=26317 This month, we're delighted to introduce two distinguished publishers, Blanchard & HowToo, to OpenSesame Plus!

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Level up your learning program with these powerful publishers

This month, we’re delighted to introduce two distinguished publishers to the OpenSesame Plus subscription: Blanchard, a titan in the space of leadership training, and HowToo, a leader in science and evidence-based learning. Here’s a look at how they can help you round out and improve your learning initiatives.

Blanchard: Shaping the Future of Leadership Development

Blanchard stands as a global authority in leadership development, consulting, and coaching. With a remarkable 40-plus-year track record, they’ve collaborated with organizations worldwide, driving individual achievement and ushering in transformation at the organizational level. Notably, their SLII®️ model serves as the global gold standard in leadership, inspiring leaders in over 10,000 organizations. 

Blanchard’s expertise shines through impactful micro courses, tailored to meet the needs of organizations striving for fulfillment, service, and growth. And their commitment to empowering individuals and driving organizational success makes them a trusted partner in the learning and development industry. 

What Sets Blanchard Apart

  • Relevant, Research-Backed Content: Their courses are founded on comprehensive research and real-world relevance.
  • Accessible and Inclusive Learning: Inclusivity is a central tenet of their approach, ensuring every learner enjoys a productive learning experience.
  • Proven Powerful Models: Blanchard’s models aren’t mere theories; they’re tried, tested, and proven to deliver results.

HowToo: Elevating Learning through Evidence-Based Excellence

HowToo is on a mission to expedite individual and organizational growth through data-driven learning. Plus, their courses are meticulously designed to provide each learner with a rewarding educational experience. With this approach, HowToo has earned over 60 awards, many of which recognize their content creation expertise. 

What distinguishes HowToo is their utilization of the Attention, Generation, Emotion, and Spacing (AGES) Model of learning. This neuroscience-based framework aids learners in focusing on content, engaging with it, experiencing positive emotions, and affording them time to process and absorb the material. This model helps organizations maximize their teams’ learning and fast-track those “aha!” moments. 

Some HowToo Highlights:

  • Highly Interactive Experiential Learning: Their courses prioritize active engagement, featuring assessments, video, and audio components.
  • Accessibility: They comply with WCAG 2.1 AA standards, ensuring inclusivity.
  • Global content: Their courses cater to a diverse international audience.

In today’s fast-paced world, where learning is the linchpin of success, these two new publishers offer dynamic solutions to the daily challenges of developing effective leaders and ensuring training material makes an impact.

We hope you’re as excited as we are about these publishers being added to our marketplace. By folding them into your training initiatives, you’ll be that much more effective at creating a culture of learning and development that stands out in today’s competitive landscape.

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Boost Worker Productivity and Transform Training Strategy with Curated Learning Frameworks https://www.opensesame.com/site/blog/boost-worker-productivity-and-transform-training-strategy-with-curated-learning-frameworks/ https://www.opensesame.com/site/blog/boost-worker-productivity-and-transform-training-strategy-with-curated-learning-frameworks/#respond Wed, 04 Oct 2023 00:59:43 +0000 https://live-marketing.opensesame.com/site/?p=26282 When it comes to e-learning content, more options are not always better. Whenever possible, learners need to be directed to the best course for them, at the point of need.

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Written by OpenSesame employees Ashley Brown, Senior Customer Success Manager, and Paige Kracke, Senior Manager of Curation

Last week at Workday Rising, we presented a session called “Boost Worker Productivity and Transform Training Strategy with Curated Learning Frameworks”. It was so well received we turned it into a blog post! 

When it comes to e-learning content, more options are not always better. Whenever possible, learners need to be directed to the best course for them, at the point of need. 

Most of us can relate to the experience of opening an entertainment or shopping site (think Netflix, Spotify, Amazon), and immediately finding something that piques your interest, without having to look for it. Those items were often curated for us, are the things we consume, and what keeps us coming back for more. We apply that same concept to your organization’s needs, in a way that customizes the experience for your learners. 

Curation is Key 

In today’s world, curation is the expectation, and it is no different in L&D. No matter the industry, the challenges and demands of today’s workforce demand that employee training is relevant, timely, and engaging. With over 30,000 courses in the OpenSesame catalog, finding those just right options for your learners can feel daunting (and it is, if you’re doing it alone). Because we know that investing the time to curate meaningful learning is one of the most powerful actions you can take to find long-term success, we offer several tools to make the process accessible (and hopefully, even enjoyable!) for your team.

Curation Alignment: The Framework 

Our curation alignment framework is based on four key building blocks:

Foundational: the essential elements of any curation exercise—the nonnegotiables. Foundational attributes ensure that your learning initiative meets basic needs and addresses regulatory requirements.

Preference-based: Content is selected with learner preferences

in mind. Style, format, modality, and length are all taken into consideration, as well as learner demographics.

Contextualized: Individual learning objects are part of a broader competency structure, curriculum, or skills taxonomy. Purpose and desired outcomes are clearly defined, providing a clear context for learning.

Adaptive: Learning programs adapt over time to meet changing needs, preferences, and goals. Learning becomes more tailored over time through regular evaluation and iteration.

Curation Alignment: The Process 

Our suggested process includes the four steps below, but this approach is not prescriptive for everyone, and should be modified to meet your needs. No matter the specific steps, the most important considerations are to engage multiple stakeholders and offer opportunities for continuous feedback, so your program improves over time. 

  1. Gather Input
    There are many ways to solicit input from learners, both formal and informal. Many organizations offer regular engagement surveys, which can be a rich source of data for L&D. It may also make sense to design a survey specific for learning, or incorporate a feedback component into existing learning sessions, whether in person or online.
  1. Aggregate Feedback
    Regardless of the source of the feedback, if it’s going to be useful, it must be aggregated in some way. Just like the previous phase, this can be formal (e.g., data visualization software), or informal (e.g. Excel or an internal or shared document). 
  1. Curate
    This is where the fun begins! Once the feedback has been aggregated, L&D can use the themes that emerge (or share them with OpenSesame) to create competency frameworks, identify courses, and get courses in front of employees. 
  1. Improve 
    In this phase, the cycle repeats. We know that learner needs change regularly, so while your process must be sustainable, it’s crucial to solicit feedback (and apply it to your program!) on a regular basis.  

Lighten the Load: Smartpath by OpenSesame

We know this work is challenging, so we’ve created tools to simplify the curation process, and maximize the return on investment. OpenSesame’s curation team is made up of a group of subject matter experts who will help you build the best curriculum for each part of your business. 

Our Curation Alignment Process (CAP) survey is a simple to complete, easy to administer tool that you can share widely to allow multiple stakeholders an opportunity to provide input. The survey includes questions to gather information on the topics that are most important to your team, but also on how people learn best (e.g., courses that are interactive, scenario-based, audio-only, instructor-led, etc.). The survey leverages the power of AI to make recommendations, which are interpreted and refined by our team.  

OpenSesame will use your CAP results to custom-create a curriculum for each part of your business, and we will share the results with you so you can continue to make data-informed decisions for employee learning. 

Collaboration and Support 

In addition to these tools, your OpenSesame Customer Success Manager is here to support you every step of the way, not just with the initial curation, but as a consistent source of support to help you keep your learning options fresh and engaging. Together, we can help you achieve your learning & development goals, optimize your budget and increase your return on investment with training. 

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Elevate Your Leadership Training with OpenSesame Plus and the Center for Creative Leadership https://www.opensesame.com/site/blog/elevate-your-leadership-training-with-opensesame-plus-and-the-center-for-creative-leadership/ https://www.opensesame.com/site/blog/elevate-your-leadership-training-with-opensesame-plus-and-the-center-for-creative-leadership/#respond Tue, 19 Sep 2023 18:27:32 +0000 https://live-marketing.opensesame.com/site/?p=26188 We are delighted to announce the exciting addition of the Center for Creative Leadership (CCL) to our growing list of OpenSesame Plus publishers!

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Modern manager challenges deserve modern training solutions

Exciting news for organizations looking to supercharge their leadership training initiatives: We’ve just added the Center for Creative Leadership (CCL) to our growing list of OpenSesame Plus publishers.

At OpenSesame, we’re all about empowering organizations of all sizes and industries to thrive through comprehensive online learning. Our goal is to ensure that you have the right courses at your fingertips, aligned perfectly with your core competencies and business goals. Now, with the inclusion of CCL in OpenSesame Plus, we’re taking your leadership training to a whole new level.

Comprehensive, trusted leadership development

For over five decades, the Center for Creative Leadership has stood at the forefront of leadership development, earning a reputation synonymous with excellence. Their courses are thoughtfully designed to address the unique challenges and skills required at every organizational level, delivering practical, real-world solutions to modern leadership challenges.

CCL has courses for managers just starting out, managing from the middle, or running the show. These trainings are packed with valuable resources, including animated videos, audio narration, inline activities, supplemental materials, and post-assessments. By incorporating CCL courses into your training regimen through OpenSesame Plus, you’re providing your managers with the tools they need to lead effectively in today’s complex environment.

Today, your leaders need your help

Leadership isn’t just a buzzword—it’s the glue that holds teams together and steers organizations toward success. Managers are tasked with fostering productivity, collaboration, engagement, and equity at the team level while embodying their company’s culture and values. In today’s working world, effective leadership is non-negotiable.

But consider this: Nearly 20 percent of emerging leaders’ direct reports have contemplated leaving their roles due to their leader’s ineffectiveness. And a staggering 42 percent of new leaders feel they’ve had inadequate professional development for their current positions. When you recognize how high the stakes are, there’s clearly a need for modernized leadership training. 

The challenges managers face today are intense; the pandemic, the shift to remote work, and the partial return to the office have placed unprecedented demands on them. They’ve become the translators and scapegoats, often having to navigate between a team that feels undervalued or unheard, and higher ups anxious about an uncertain economic outlook. To successfully chart a course forward, your leaders need support, guidance, and the right training to excel in their pivotal roles. 

That’s why we couldn’t be more thrilled to welcome the Center for Creative Leadership to the OpenSesame Plus family. Leadership matters, and with OpenSesame Plus and CCL, you’re well-equipped to lead the way.

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OpenSesame and Meridian LMS Combine Forces for Enhanced Training Capabilities https://www.opensesame.com/site/blog/opensesame-and-meridian-lms-combine-forces-for-enhanced-training-capabilities/ https://www.opensesame.com/site/blog/opensesame-and-meridian-lms-combine-forces-for-enhanced-training-capabilities/#respond Mon, 11 Sep 2023 13:31:00 +0000 https://live-marketing.opensesame.com/site/?p=25716 The partnership between OpenSesame and Meridian Knowledge Solutions offers organizations an expanded course library and advanced learning management capabilities.

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We are excited to announce the integration between OpenSesame and Meridian Knowledge Solutions, a partnership that brings together a wide range of high-quality courses and advanced learning management capabilities. This integration is designed to elevate training capabilities and deliver exceptional learning experiences for organizations.

“We are excited to deepen our collaboration with OpenSesame. Our existing partnership has already delivered exceptional learning opportunities for our customers. With the recent updates from OpenSesame, the integration process has become even more seamless and user-friendly, ensuring a smooth experience for our valued customers.”

Jonna Ward, CEO at Meridian

Expanded Content Library 

With the integration of OpenSesame and Meridian LMS, organizations gain access to an expanded course library. Customers can now explore thousands of high-quality courses available in OpenSesame’s marketplace. This includes courses on compliance, safety, leadership development, and business skills, catering to diverse training needs. 

Seamless Content Integration

The integration streamlines the process of sending OpenSesame courses to the Meridian LMS. Customers can browse the course library, select desired courses, and seamlessly deliver them to the Meridian platform with just a few clicks. This eliminates the need for manual content uploading and ensures a smooth training workflow. 

Automated Course Management

Automatic syncing of updates ensures that any improvements made to courses are reflected in the Meridian LMS within 24 hours. This includes completion reporting, course retirements, and metadata updates to allow admins to keep their training content up-to-date and relevant with minimal effort. 

Enhanced Reporting and Analytics

The integration provinces enhanced reporting and analytics capabilities through Meridian’s LMS. Admins can track learner progress, monitor completion rates, and gather valuable performance metrics. This data empowers organizations to make informed decisions, identify skill gaps, and optimize training programs for maximum impact. 

The integration between OpenSesame and Meridian empowers organizations to deliver enhanced training solutions. By combining OpenSesame’s expensive course library with Meridian’s powerful learning management capabilities, we provide a seamless and comprehensive training experience for organizations worldwide. Schedule a demo today to see how the OpenSesame and Meridian Knowledge Solutions integration can optimize your training program.

About OpenSesame

With a library of more than 30,000 courses, OpenSesame offers the world’s most comprehensive elearning catalog. Content from expert publishers is available in a variety of formats and languages, and is routinely updated to provide the best information possible across a broad range of categories and industries. But more than just a content provider, OpenSesame is your elearning partner and advisor. We’re a strategic addition to your team, providing hands-on curation that ensures the right courses are going to the right learners, and helping you reach your desired business outcomes. From aligning courses with core competencies, syncing content with your LMS, to increasing training completion, we’re here to help at every turn.

About Meridian LMS

Powering progress with compliance training, branded and blended learning environments, and eCommerce solutions, Meridian Learning Management System (LMS) addresses complex learning challenges for customers such as Federal Emergency Management Agency (FEMA), Institute of Electrical and Electronics Engineers (IEEE), Commonwealth of Virginia, Johnson Controls, Abbott and Auto Club Group.  Our award-winning enterprise-level learning management platform offers our proprietary Learning Record Store (LRS), Career Explorer, and content authoring tools, and it natively integrates content provided by our partner OpenSesame. The Meridian LMS is available in the cloud, on-premise, or as a private cloud. For more information, visit www.meridianks.com or follow @MeridianKS on Twitter. 

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Curating A Future-Proof Learning System: 3 Pillars to Increase L&D Impact https://www.opensesame.com/site/blog/curating-a-future-proof-learning-system-3-pillars-to-increase-ld-impact/ https://www.opensesame.com/site/blog/curating-a-future-proof-learning-system-3-pillars-to-increase-ld-impact/#respond Mon, 28 Aug 2023 16:20:00 +0000 https://live-marketing.opensesame.com/site/?p=25951 Learn how 360Learning and OpenSesame are working to help customers build a learning system that empowers L&D as a strategic business partner.

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OpenSesame featured guest blog, written by 360Learning

In today’s market and economy, cost-effective and impactful L&D that engages learners in our remote environment is more important than ever.

But when we’re asked to tighten the belt on our L&D efforts, we must find innovative ways to deliver impactful learning experiences that meet the needs of learners while still staying within our budget.

In our ‘What You Missed at ATD’ webinar (get your replay here), Paige Kracke, Senior Manager of Curation at OpenSesame, and Leslie Kelley, Chief Revenue Officer at 360Learning, discuss how through our partnership, we are collaborating with our customers to approach learning and development in a different but impactful way. 

Read on to hear how 360Learning and OpenSesame are working to help customers build a learning system that empowers L&D as a strategic business partner, plus five quick wins for making an impact, and the three pillars of a future-proof learning system. 

First, let’s explore the definition of a learning system, as explained by Paige and Leslie.

A future-proof learning system that makes an impact

As Paige explains, the exciting part of the discussion is that they are talking about learning systems—the real focus. 

When they talk about a learning system, Paige and Leslie mean a specific comprehensive system that empowers people to transition from being the typical L&D admin and content manager to a true strategic partner in your company.

“One of the key reasons why we are here together,” she says, “is that we have created this system and integration where you can bring this marriage between off-the-shelf eLearning content, which is the OpenSesame world, and this innovative platform for content delivery and content creation in the 360Learning space.”

And what Leslie loves about our partnership is we can dive deep into how we will build this learning system together. “When you start to build that system and adopt the mindset, you can take it anywhere you go in the future,” Leslie explains.

Step away from the ‘doing more with less’ conversation

In the past year, many learning and development professionals were asked to do more with less due to budget cuts, hiring freezes, and layoffs.

But the big question resonating with L&D leaders is how do you do more with less? Because you still need the resources and tools that the L&D function requires to fulfill your role within an organization: to make an impact and meet learners’ needs. 

“We have to stop talking about doing more with less and make it possible for L&D teams to be super effective no matter what,” Leslie explains. 

So, let’s discuss how you can be effective with five quick wins you can generate today.

5 quick wins for L&D teams for impactful learning

Leslie has five quick tips for generating more wins for your learning system in a cost-effective and impactful way.

First, your L&D practice must avoid long, complex projects to stay relevant and make a regular impact. 

1. Stay visible

When you commit to long and complex projects, you and your team can become hidden from the business. 

In today’s market, it’s super important that people know what you are working on and that you are making an impact regularly. Senior leaders and influential stakeholders need to see you every quarter, not once a year.

2. Don’t expect to achieve less

Learning and development teams can’t take a day off because they’ve been asked to do more with fewer resources and tools. 

Even with squeezed L&D budgets, employees will still expect to grow in their careers. Therefore, it’s crucial that you know what your employees want and need from you and your learning system.

3. Use data and evidence to prove value and improve performance

Gathering data and evidence helps you make the right decisions that are impactful for your people today.

When building your perspective on your employees’ learning needs, the data will help you stay visible within the organization and empower you to regularly discuss your impact on business goals.

4. Leverage subject-matter experts alongside content integrations

Our data shows that you only need 2% of your employee base to be willing participants to build a robust learning system.

Additionally, 64% of learners say that learning from their peers and colleagues is the most effective way for them to learn. Therefore, your SMEs will be your win-win way to make the biggest impact.

5. Free up your team to make time for high-value work

Keep your focus on high-value work like securing stakeholder buy-in and developing your internal mobility strategy, and don’t let resource loss distract you from those tasks.

“The administration of running an L&D function will never go away,” Leslie explains. “Especially when you have evergreen problems like compliance training and onboarding.” 

How you strategically leverage AI and automation to cover administrative processes to free up time for you and your team will make a measurable difference.

The 3 pillars to increase L&D impact

As Paige and Leslie explain, there are three pillars you can leverage to increase the impact of your learning interventions. 

First up, automate the low-value busywork of daily L&D. 

1. Automate the busywork

You should divide all the tasks your team is responsible for into high-value, low-value, easy-to-automate, and hard-to-automate quadrants.

For example, what you will find in the quadrant of high-value, hard-to-automate tasks are those we love to do. They are why we got into learning and development in the first place, such as developing your L&D roadmap and strategy.

Tasks like scheduled reporting and booking rooms will be in the low-value, easy-to-automate quadrant. There are no low-value tasks that can’t or shouldn’t be automated and don’t forget about the high-value and easy-to-automate tasks.

When looking at your learning platform, here is how you can leverage automation and AI:

  • Administration: Automate reporting, reminders & manual tasks.
  • Recommendations: Increase learner engagement with personalized and automated content recommendations.
  • Content: Use Generative AI and integrated course catalogs to develop highly relevant SME-led courses and extensive learning resources.

2. Close skills gaps

With more and more L&D teams focusing on skills this year, we have to think about our employees and ensure we are engaging and upskilling them from within.

Upskilling from within means we are:

  • Recognizing and rewarding existing staff rather than hiring internally.
  • Creating upskilling opportunities with SME-driven learning experiences.
  • Promoting internal mobility and reducing ‘brain drain.’

To get started closing your skills gaps, map out your company’s skills, identify those jobs that are becoming redundant, and foster internal mobility with reskilling programs, training recommendations, and other tailored learning experiences. 

You can also use course catalogs to curate learning experiences for different skills gaps and for levels by building role-specific learning journeys and making learning accessible in the flow of work. 

And you can tailor these learning paths to develop and nurture skills while leveraging AI curation tools to automate the content selection process.

3. Curate blended learning experiences

Finally, to drive impactful L&D and help build your learning system, you will need to curate impactful learning experiences that boost business outcomes.

The problems L&D faces include that skilled labor is scarce and resigning, skills are the number one bottleneck to innovation, and top-down learning won’t empower you and your team to upskill employees fast enough.

So, how do you create that fast and engaging environment or pass those skills to new employees?

The solution is a fundamental shift in mindset from top-down L&D to a collaborative learning approach where experts and learners shape the content and agenda, which ramps up engagement through tailored content and fast and continuous upskilling for the jobs of today and tomorrow. 

To make this happen, you will need your SMEs. Here are three quick tips for creating impactful learning in collaboration with SMEs:

  1. Engage your subject-matter experts by showing them the data.
  2. Make it easy for them to share their expertise.
  3. Let them know the impact they helped to make and reward their contributions.

With a content integration like OpenSesame, you can also directly leverage curated off-the-shelf learning to quickly address skills gaps, curate learning pathways using AI tools and SME expertise, and reinforce instructor-led training sessions using off-the-shelf resources.

Quick recap: maximize L&D impact with 3 key pillars

Maximizing L&D impact through these three key pillars will help you build and ramp up your learning system. 

Once you have automation in your corner and put the repeatable actions on autopilot, you can focus your time and energy on closing skills gaps and internal mobility. You can also improve your company’s bottom line and create a learning culture in which employees are happy to participate.

And most importantly, you can build a system that secures your seat at the table at your current organization and at every company you will be at in the future.

Keen for a deeper dive into how to curate cost-effective and impactful L&D? Get your replay of Paige and Leslie’s discussion of what you missed at ATD today!

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5 Key Elements of Well-Designed Online Training https://www.opensesame.com/site/blog/5-key-elements-of-well-designed-online-training/ https://www.opensesame.com/site/blog/5-key-elements-of-well-designed-online-training/#respond Thu, 17 Aug 2023 14:51:09 +0000 https://live-marketing.opensesame.com/site/?p=25907 Here are five essential aspects of well-designed courses that enhance learning outcomes and contribute to a culture of inclusivity at your organization.

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Do the courses in your learning program adhere to these inclusive best practices?

Effective online courses do more than just present information. A good training is an experience that speaks to learners and fosters engagement; an experience that every learner can access, and that feels directly relevant to their day-to-day work. 

So, what should you think about when it comes to selecting quality content? Here are five essential aspects of well-designed courses that enhance learning outcomes and contribute to a culture of inclusivity at your organization:

1. Learners truly feel the course is relevant

Your content should hit home. Learners are much more likely to connect with courses showcasing examples that directly apply to their roles, or that have strong alignment with their career goals. Don’t underestimate how far real-world scenarios can go in building those connections.

2. The content is accessible for all

Accessibility matters—if your learners can’t fully experience the content in a course, how can you expect them to get the full value of the training? Look for courses that are colorblind-friendly and compatible with assistive technologies to ensure every learner has full access to the information being conveyed.

What’s more, everyone should be able to learn in their preferred language. This access increases learning comprehension and retention, which is why courses that offer the same content in multiple languages are more suited to the needs of diverse or globally distributed workforces.

3. The experience feels first class

Today, there’s no shortage of well-produced content. Online courses now have to compete for attention with streaming platforms and YouTube channels that have raised the collective bar on what’s considered high quality. Courses need to be wrapped in top-tier visual design or a cinematic experience if they’re going to stand out and stick in learners’ minds. 

4. The information is the latest and greatest

Nothing demotivates learners like the feeling that the information they’re being given is old, doesn’t teach them anything new, or is just plain inaccurate. The best courses are those that are regularly refreshed to incorporate the latest information and advances in learning technologies, so your learners never settle for stale content.

5. Learners can track their progress

A sense of accomplishment drives engagement. This is true at all levels, whether it’s progress indicators signaling how far a learner has made it through the training, a knowledge check that lets them demonstrate their new understanding, or courses that build on one another in a learning path. Giving individuals a sense of how far they’ve come is critical to maintaining motivation for continued skill building. 

Design your own inclusive training with Simon

When it comes to finding quality courses, we’re proud of the caliber we’ve established in the OpenSesame marketplace. The depth and breadth of our course library covers many, many bases for organizations of all kinds—both in terms of the training formats and topics their learners need. But there will always be subjects so niche to an organization that the best fit for them doesn’t exist yet. In these instances, learners shouldn’t have to settle for less, and L&D professionals shouldn’t have to become expert course designers, either. 

Enter Simon, our game-changing content creation platform. Simon caters to elearning publishers, L&D teams, and any subject matter experts seeking a user-friendly way to create visually appealing, responsive, accessible, and fully translated courses. 

Simon’s intuitive interface ensures a seamless experience for both course creators and learners. Quickly craft courses with text, images, audio, video, and even quizzes; the resulting course’s cinematic design mirrors popular streaming platforms, offering a familiar and engaging experience that sets the tone for impactful learning.

Next, say goodbye to the complexities of managing multiple translated versions. With its built-in translation capabilities, Simon ensures that all employees, regardless of their native language, can benefit from the same high-quality training content. In a matter of minutes, Simon will effortlessly translate courses into multiple languages—including text and narration—bridging language barriers and fostering a sense of belonging. And, of course, Simon is designed in accordance with WCAG and 508 accessibility standards, so your courses adhere to best practices for online content. 

Need to make an update? With Simon, modifying course content across languages is no longer a chore. Update course content once, and Simon automatically syncs changes across all language versions, ensuring everyone is always on the same page.

See Simon in action

Want to learn more about Simon? Recently, OpenSesame’s Chief Product Officer, Josh Blank, and several members of the Simon team were joined by Cody Winn, Director of Platform Experience for TED@Work. On their joint webinar, the group looked at how to create engaging courses effortlessly with Simon, and how TED has used the tool to really scale their learning program. 

It was a great discussion, and one not to be missed by anyone who’s invested in creating a culture of inclusive, impactful learning at their organization.

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OpenSesame Partners with The Moxie Exchange, Elevating Workplace Inclusivity Together https://www.opensesame.com/site/blog/opensesame-partners-with-the-moxie-exchange-elevating-workplace-inclusivity-together/ https://www.opensesame.com/site/blog/opensesame-partners-with-the-moxie-exchange-elevating-workplace-inclusivity-together/#respond Tue, 15 Aug 2023 15:57:14 +0000 https://live-marketing.opensesame.com/site/?p=25893 We are delighted to announce the exciting addition of The Moxie Exchange to OpenSesame Plus!

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We’re happy to announce the addition of The Moxie Exchange to OpenSesame Plus this August

This month, we’re delighted to share that The Moxie Exchange is now an OpenSesame Plus publisher. With courses that can truly reshape your approach to workplace inclusivity, including The Moxie Exchange in the OpenSesame Plus catalog is a strong step forward in our shared commitment to fostering diverse and equitable workplaces.

The Moxie Exchange isn’t just another player in the training arena—they’re industry pioneers, recognized for their exceptional work in promoting inclusivity within professional environments. Their Everyday Inclusion App has earned well-deserved attention for its innovative approach to helping build workplace cultures that value and respect every individual.

But the true strength of The Moxie Exchange lies in their robust diversity, equity, and inclusion training content. This isn’t just about ticking boxes; it’s about equipping organizations with actionable tools to cultivate company cultures that celebrate diversity and prioritize equity. Now, as part of OpenSesame Plus, this impactful content is more easily available than ever.

“The collaboration with Moxie is really exciting for us. Their unwavering dedication to fostering inclusive workplaces perfectly aligns with OpenSesame’s goal of providing engaging content that spurs meaningful, positive growth across any organization.”

Spencer Thornton, SVP of Curation, OpenSesame

With over a decade of experience, The Moxie Exchange has dedicated themselves to creating workplaces that embrace understanding, respect, and belonging. The crux of their approach lies in acknowledging that people genuinely want to contribute positively, they simply need the proper tools. This is where Moxie and OpenSesame excel together. With Moxie as our newest Plus Publisher, Learning and Development leaders can more effectively deliver practical, actionable content that resonates with real-world challenges, and guides individuals towards meaningful change in the workplace.

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The Future of Power Skills Development: Virtual Reality Training https://www.opensesame.com/site/blog/the-future-of-power-skills-development-virtual-reality-training/ https://www.opensesame.com/site/blog/the-future-of-power-skills-development-virtual-reality-training/#respond Mon, 24 Jul 2023 14:37:00 +0000 https://live-marketing.opensesame.com/site/?p=25800 As we look to the future, virtual reality (VR) training is emerging as a groundbreaking tool to develop and refine essential power skills.

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One of our publishers, Intellezy, dives into how the demand for power skills (also known as soft skills or interpersonal skills) is at an all-time high.

In a rapidly evolving world, the demand for power skills (also known as soft skills or interpersonal skills) is at an all-time high. Employers realize technical expertise alone won’t generate success in the modern workplace: You need skills like communication, collaboration, leadership, and empathy just as much. They’re what truly help move the needle on engagement, teamwork, and overall employee effectiveness. And, as we look to the future, virtual reality (VR) training is emerging as a groundbreaking tool to develop and refine these essential power skills.

The power of virtual reality training

VR training uses immersive and realistic simulations to mimic real-life scenarios. Unlike traditional training methods, VR gives learners an interactive and engaging way to develop their skills in a safe and controlled environment. This could revolutionize power skills development for a number of reasons:

  • Realistic and immersive environments: Virtual reality provides access to diverse and challenging scenarios, helping learners experience a range of situations  and cultures. Employees can practice cross-cultural communication, for example, by interacting with photo realistic avatars from different backgrounds.  Immersive experiences like this help to bridge the gap between theory and practice, enhancing skill acquisition and retention.
  • A safe and controlled learning experience: Virtual reality provides a low-risk setting for employees to experiment, make mistakes, and learn. Whether practicing public speaking, conflict resolution, or negotiation, individuals can refine their skills in situations that feel less intimidating, allowing them to focus on learning the basics first.. And VR simulations can provide immediate feedback, helping learners identify areas for improvement and iterate on their performance.
  • Enhanced engagement and motivation: Traditional training methods can often be passive and uninspiring. Virtual reality, though, offers an interactive learning experience that’s more likely to keep learners engaged throughout the entire course. VR experiences are an exciting way to add new life and interest to your existing training toolbox.
  • Scalability and cost-effectiveness: Virtual reality has the potential to reach a large number of learners simultaneously, regardless of their physical location. With a headsetor web-browser—and a wi-fi connection, your learners can access these learning experiences anywhere, any time. This makes VR training a cost-effective solution, reducing the need for expensive in-person workshops, travel expenses, location coordination, or hiring external trainers. Especially as VR headsets and hardware are becoming increasingly affordable, VR training is increasingly a scalable and affordable direction to go. 
  • Data-driven insights and analytics: Virtual reality training platforms can gather valuable data and analytics on learner performance. By tracking individuals’ behavior, interactions, and decision-making patterns, organizations can gain actionable insights into individual and group skill development. This data-driven approach enables more personalized learning paths, maximizing the effectiveness of power skills training.

In short, virtual reality training holds tremendous potential for power skills development. By providing immersive, safe, and engaging learning experiences, VR enables individuals to better practice and refine their communication, collaboration, leadership, and other essential skills. And, as the technology evolves, virtual reality will only continue to transform how we develop and enhance these crucial skill sets.

Looking for immersive VR training? Browse these courses in our catalog.

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July 2023 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/july-2023-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/july-2023-opensesame-plus-publishers/#respond Wed, 19 Jul 2023 02:34:17 +0000 https://live-marketing.opensesame.com/site/?p=25783 We are delighted to announce the exciting addition of 360 Immersive and The URL dr. to OpenSesame Plus!

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We are delighted to announce the exciting addition of 360 Immersive and The URL dr. to OpenSesame Plus. With their unique expertise, OpenSesame Plus now provides organizations with enhanced learning experiences in immersive virtual reality (VR) training and insightful courses that empower learners to thrive in every aspect of life. 

“I am thrilled about the addition of 360 Immersive and The URL dr. to OpenSesame Plus. These esteemed publishers bring unique expertise and valuable content that will empower learners to explore new dimensions of learning and personal development.”

Spencer Thornton, SVP of Curation, OpenSesame

360 Immersive specializes in creating captivating VR training experiences. Through innovative VR technology, learners can engage in lifelike simulations and interactive environments. From technical skills to soft skill development, 360 Immersive courses offer a learning journey that goes beyond traditional methods that enhances engagement and knowledge retention.

The URL dr. focuses on holistic growth and development. Their course offerings cover a wide range of topics including soft skills, health and wellbeing, and self-development. Learners can explore courses on communication skills, stress management techniques, personal productivity, and much more. The URL dr.’s comprehensive content empowered individuals to thrive in various aspects of their personal and professional lives. 

With the addition of 360 Immersive and The URL dr. to OpenSesame Plus, organizations gain a diverse range of valuable learning resources. Unlock the power of VR training and holistic personal development. To learn more about OpenSesame Plus, schedule a demo and explore the extensive course library of courses from 360 Immersive, The URL Dr, and other world-class publishers.

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Letting ERGs Lead at OpenSesame, Thanks to An Inspiring Diversity Grant https://www.opensesame.com/site/blog/letting-ergs-lead-at-opensesame-thanks-to-an-inspiring-diversity-grant/ https://www.opensesame.com/site/blog/letting-ergs-lead-at-opensesame-thanks-to-an-inspiring-diversity-grant/#respond Wed, 19 Jul 2023 02:22:32 +0000 https://live-marketing.opensesame.com/site/?p=25780 We won! For the second year in a row, OpenSesame has been honored as a recipient of one of Prosper Portland’s Inspiring Diversity Grants.

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How $10,000 awarded from Prosper Portland will support ERG-driven training and events for our company in the coming year.

We won! For the second year in a row, OpenSesame has been honored as a recipient of one of Prosper Portland’s Inspiring Diversity Grants. 

There are many instances in life where people—especially members of historically marginalized communities—do not feel seen or heard. Since 2018, Prosper Portland, through the State of Oregon, has been awarding Inspiring Diversity Grants to organizations working to change that narrative. According to Prosper Portland, the purpose of these grants “is to inspire creative, equity-related best practices around the workforce and build new community partnerships with underrepresented populations.” They’ve given OpenSesame $10,000 to support this essential work, which will be dedicated to expanding the capacity of our Employee Resource Groups (ERGs). 

Supporting ERG leaders with new initiatives

I joined OpenSesame’s People Team six months after they launched the ERGs in 2021. Currently, we have six: 

  • Asian Pacific Islanders of OpenSesame
  • Black Folx of OpenSesame
  • Juntos of OpenSesame
  • Neurodiversity at OpenSesame
  • Queers of OpenSesame
  • Women of OpenSesame

I’ve dedicated myself to supporting and empowering the leaders of these groups, and it has been the most rewarding work. The world was not built with their communities in mind, so overcoming obstacles and meeting the diverse needs of the ERGs on a daily basis is always a victory. But being acknowledged by Prosper Portland for the committed work towards positive changes in inclusion is as exciting as winning the lottery—as we continue to construct bridges towards a more psychologically safe and equitable workplace, the entire company will benefit.

When OpenSesame received our initial $10,000 Inspiring Diversity Grant in 2022, we used it to host our first-ever ERG leadership summit. The event included training workshops to empower ERG leaders with new skills and resources to support their communities. We also successfully launched ERG Week, a five-day event where the ERGs promote inclusive spaces by organizing activities for the entire company. The week builds on our previous Diversity, Equity & Inclusion (DEI) efforts by giving members of ERG communities dedicated space to share their unique and often-underrepresented insights and experiences with the rest of their colleagues.

DEI training driven by ERGs

For this year, we are using our Inspiring Diversity Grant to double down on training. While Learning & Development departments often develop DEI training, we believe it is essential to give the microphone to the communities most affected by DEI. During ERG Week 2024, our ERGs will invite speakers and organize events to reflect the perspectives of their respective communities. Each ERG will present a 45-minute workshop open to the entire company, addressing a topic they find important. And we’re encouraging collaboration among the ERGs as we strive to address the intersectionality of these communities and create even more inclusive and safe spaces.

It’s been an incredible experience witnessing OpenSesame’s journey toward fostering inclusion and diversity throughout the entire company culture. These Inspiring Diversity Grants go a long way in helping us empower our ERGs and amplify the voices of underrepresented communities. As we look ahead, my colleagues and I are committed to continuing this important work, building bridges, and creating even more inclusive and safe spaces within our company. Together, we’ll create a workplace where everyone feels seen, heard, and valued. With each step we take, we move closer to a future where diversity is celebrated, equity is upheld, and positive change is embraced. I can’t wait to see where we end up.

Learn more about the role of ERGs in fostering culture and belonging in organizations in the recorded webinar ERGs for Culture and Belonging: Unpacking Employee Resource Groups.

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OpenSesame Revolutionizes Inclusive Learning at Scale for Global Workforces with the Launch of Simon https://www.opensesame.com/site/blog/opensesame-revolutionizes-inclusive-learning-at-scale-for-global-workforces-with-the-launch-of-simon/ https://www.opensesame.com/site/blog/opensesame-revolutionizes-inclusive-learning-at-scale-for-global-workforces-with-the-launch-of-simon/#respond Tue, 11 Jul 2023 15:46:04 +0000 https://live-marketing.opensesame.com/site/?p=25762 OpenSesame, the business training platform for L&D professionals seeking innovative solutions and world-class courses, is proud to announce the launch of Simon, a first-of-its-kind course creation and translation platform.

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The first-of-its-kind creation and translation platform that simplifies course development and enables seamless multilingual training

Portland, OR, July 11, 2023 – OpenSesame, the business training platform for L&D professionals seeking innovative solutions and world-class courses, is proud to announce the launch of Simon, a first-of-its-kind course creation and translation platform. The launch of Simon marks the beginning of a new chapter for the elearning industry. Organizations who do not have the time or money to invest in language translations for multilingual staff are now able to develop high-quality courses quickly and translate them just as easily with this powerful course creation platform.

“Simon represents a significant milestone in global workforce training and embodies our commitment to innovation. By integrating course creation, multilingual translations, and immersive learning experiences, Simon empowers organizations to deliver inclusive, impactful learning that transcends language and accessibility barriers. It’s a testament to our mission to help companies develop the world’s most productive and admired workforces.”

Josh Blank, President and Chief Product Officer at OpenSesame

Unlike any existing tool today, Simon offers a game-changing approach to course creation and translation. Leveraging its intuitive interface, L&D professionals and subject matter experts can easily create courses that are as enticing and engaging as the content learners interact with on social media and other parts of the web—with no extensive instructional design or technical expertise required. 

When a course is created, with just one click Simon will translate its text, audio, and video into multiple languages. As a cloud-based software tool, Simon can be accessed from any browser and changes to course content will be automatically updated for learners in any learning platform. This streamlines workflows, reduces costs, and enables organizations to quickly scale up the inclusivity of their training offerings. And, by offering more training in learners’ preferred languages, they increase the efficacy and relevancy of the material, too. 

Simon is already redefining elearning success. Publishers like TED@Work, Axonify, and ej4 have started using Simon to create, translate, and publish their courses in OpenSesame’s marketplace. In terms of course ratings, Simon courses consistently outperform those created using other publishing tools, reinforcing its effectiveness and quality. 

Simon will save organizations with diverse workforces—especially enterprise organizations—immense time and money, while also giving their learners more engaging and personally relevant training. You can learn more about Simon during the virtual launch event on Tuesday, July 18. 

About OpenSesame:

OpenSesame, the leading provider of online business training, is the choice for L&D professionals wanting to drive learning initiatives forward with innovation, agility, and care. We offer the world’s most comprehensive digital learning catalog, with regularly updated content from expert publishers in a variety of formats and languages. By providing comprehensive learning resources and innovative tools like Simon, OpenSesame empowers L&D professionals to exceed their goals and champion learning across their entire organization.

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OpenSesame Earns Top Recognition as a 2023 Online Learning Library Leader https://www.opensesame.com/site/blog/opensesame-earns-top-recognition-as-a-2023-online-learning-library-leader/ https://www.opensesame.com/site/blog/opensesame-earns-top-recognition-as-a-2023-online-learning-library-leader/#respond Thu, 06 Jul 2023 15:36:14 +0000 https://live-marketing.opensesame.com/site/?p=25755 OpenSesame’s recognition as a top online learning library company by Training Industry is a testament to our commitment to delivering high-quality courses, innovative solutions, and exceptional learning experiences.

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OpenSesame has been recognized as a top online learning library company for 2023 by Training Industry! This noteworthy honor validates our continuous efforts in providing innovative and impactful online learning solutions that empower individuals and drive organizational success.

“We are honored to be recognized by Training Industry as a top online learning library company. This recognition reflects our commitment to excellence and motivates us to continue pushing the boundaries of what’s possible in online learning. We are grateful for the continued support of our customers and partners, as well as the hard work and dedication of our team.”

Don Spear, CEO at OpenSesame

The selection process for this year’s top online learning library companies was based on several key criteria: These include: 

  • Breadth and Quality of Courses, Features, and Capabilities: OpenSesame’s extensive library of courses covering a wide range of topics, from professional skills to compliance and safety training. Our commitment to providing high-quality content in various languages and formats ensures that learners have access to engaging and relevant training materials.
  • Industry Visibility, Innovation, and Impact: OpenSesame’s continuous pursuit of innovation and staying at the forefront of technology ensures that our platform remains robust, secure, and user-friendly. Our newest product, Simon, a powerful content creation platform, showcases our dedication to innovation. Simon’s easy-to-use tools and robust translation capabilities empower organizations to create compelling learning experiences at scale, elevating the impact and effectiveness of online training.
  • Client and User Representation: We take pride in the ability to understand and address the unique needs of our customers ensuring their success in delivering effective training solutions. We have consistently received high course ratings and maintained a 77 Net Promoter Score. Their satisfaction and success stories are a true testament to our commitment to delivering exceptional content and user experiences.
  • Business Performance and Growth: Our strong business performance and consistent growth have been key factors in our recognition as one of the top online learning library companies. By aligning ourselves with industry-leading organizations through strategic partnerships, we have been able to leverage their expertise, expand our reach, and unlock new opportunities. Our partnerships with world-class publishers and learning platforms have enabled us to continuously enhance our content offerings, access new markets, and establish ourselves as a trusted name in the online learning industry. 

OpenSesame’s recognition as a top online learning library company by Training Industry is a testament to our commitment to delivering high-quality courses, innovative solutions, and exceptional learning experiences. We are proud to be at the forefront of the industry, consistently providing organizations and learners with the tools they need to succeed. Schedule a demo to explore the full potential of OpenSesame. Discover firsthand how our suite of online training solutions can meet your organization’s unique learning needs.

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Frequently Asked Questions about Simon: Your Course Creation Companion https://www.opensesame.com/site/blog/frequently-asked-questions-about-simon-your-course-creation-companion/ https://www.opensesame.com/site/blog/frequently-asked-questions-about-simon-your-course-creation-companion/#respond Thu, 29 Jun 2023 19:08:24 +0000 https://live-marketing.opensesame.com/site/?p=25720 We’ve answered the FAQs we’re hearing about our new platform Simon's key features and how it empowers you to effortlessly create and translate courses.

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Have you been hearing all the buzz about Simon? It’s a real game-changer when it comes to quickly providing niche digital training in multiple languages: The new platform’s powerful technology empowers you to effortlessly create and translate courses, making them accessible and engaging for learners worldwide. 

If you’re just learning about Simon, be sure to check out our previous posts that walk through Simon’s key features and why they matter for training a diverse workforce. If you have a specific question, keep on reading—we’ve answered the FAQs we’re hearing below. (Don’t see your question answered? Feel free to get in touch!)

About Simon & getting access

What is Simon?

Simon is a new platform from OpenSesame that enables easy course creation and translation into multiple languages. You can learn more about its powerful features in this article and on the platform website

Who is Simon for?

Simon caters to eLearning publishers, L&D teams, and subject matter experts seeking user-friendly tools to create visually appealing, responsive, accessible, and fully translated courses. 

While the OpenSesame course catalog has thousands of best-in-class trainings across industries and skillsets, we know there are some learning areas that are so specific to an individual organization, that the requisite content simply won’t exist elsewhere. With Simon, those teams can now quickly create that training themselves, and trust it will match—or exceed—the caliber of content their learners have come to expect.

How do I access Simon?

Simon is currently available through an early access program—you can sign up on this page. Later this summer, it will be available for purchase as an enhancement to the OpenSesame Plus subscription

About course creation

Does Simon adhere to accessibility standards and best practices?

Yes, Simon complies with WCAG and 508 requirements, ensuring that your courses meet accessibility standards.

Can I sync updates across multiple versions of the same course?

Absolutely! When authoring, as you make modifications to course content, you can automatically sync them across the different language versions of that course. Simon’s cloud-based technology enables instantaneous updates to courses in the background, so both you and learners always have the latest version available, even if the course has already been delivered to your Learning Management System.

Can I provide a SCORM/AICC file for a course?

Yes, you can download the AICC file directly from the Course Manager in the platform. For SCORM files, you can send them to OpenSesame and download them there, just like you would with any OpenSesame course.

Can I collaborate with other people? How many authors can I have?

Yes, collaboration is encouraged! Simon doesn’t have any limits on the number of authors within your organization. You can add as many colleagues as you want, granting them the ability to edit existing courses and create their own courses within your organization.

How do I get courses from Simon to my learning platform?

Courses created in Simon will be stored in a private “My Courses” section within the OpenSesame Catalog. To upload them to your LMS, follow your standard course upload procedure (e.g. SCORM package upload or integration).

About course translation

How does Simon’s translation feature work? Is it accurate?

With a single click, Simon leverages AI technology to translate all aspects of your course, including its text, interface, video, and audio assets. While neither human nor AI translators achieve 100 percent accuracy, Simon provides simple tools for proofreading and editing both human and AI-translated course content. We recommend having qualified fluent speakers review translated courses before publication. 

How long does it take to translate a course in Simon?

Asset translation usually takes as long as the assets’ duration. For instance, a 10-minute video will take approximately 10 minutes to process and translate per language. Once a course is translated and published, learners can seamlessly switch between languages, experiencing instantaneous language changes.

Can I use human translators to translate the courses?

Of course; Simon fully supports human translations. We follow industry-standard formats for uploading translated files, providing a template and an easy process for uploading it into the platform when completed. 

Want to learn more about Simon?

Great! Check out this webinar recording for an in-depth demonstration of Simon’s groundbreaking capabilities for course creation. Cody Winn, Director of Product Experiences from TED@Work, also shared how they’ve built hundreds of multilingual TED Talks for learners worldwide with Simon. It’s a great way to learn firsthand how Simon can revolutionize your learning development processes—give it a watch!

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OpenSesame and Learnsoft Unveil Integration to Drive Automated and Accelerated Learning https://www.opensesame.com/site/blog/opensesame-and-learnsoft-unveil-integration-to-drive-automated-and-accelerated-learning/ https://www.opensesame.com/site/blog/opensesame-and-learnsoft-unveil-integration-to-drive-automated-and-accelerated-learning/#respond Tue, 20 Jun 2023 20:17:56 +0000 https://live-marketing.opensesame.com/site/?p=25672 OpenSesame's integration with Learnsoft unlocks a host of benefits including streamlined workflows, heightened learner engagement, and optimized learning outcomes.

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OpenSesame, the leading course marketplace, and Learnsoft, a robust learning management and talent management system, are thrilled to announce their new integration. OpenSesame’s extensive content marketplace with Learnsoft’s robust learning management capabilities unlocks a host of benefits including streamlined workflows, heightened learner engagement, and optimized learning outcomes.

“Learnsoft is committed to meeting the needs of our clients and their learners. This partnership between Learnsoft and OpenSesame delivers on our commitment to help organizations drive growth and success through learning opportunities.”

Robbie Abt, CEO, Learnsoft

Expanded Content Library 

One of the most significant advantages of this integration is the expanded access to high-quality training content. OpenSesame’s vast content marketplace, offering a wide range of courses from award-winning publishers, is now seamlessly integrated into the Learnsoft platform. This means that admins can access a rich library of courses covering topics from compliance and leadership development to safety, business skills and so much more. The expanded content library ensures that Learnsoft customers can cater to their learners’ diverse needs and provide training to drive professional growth. 

Accelerated Content Curation 

OpenSesame’s pre-curated lists allow administrators to save time and effort in the course selection process having easy access to collections of courses for a particular theme or topic to meet specific training goals. Additionally, admins can create Smart Lists to gain instant, tailored recommendations that use artificial intelligence and machine learning to suggest courses based on their organization’s training preferences including languages, formats, publishers, and seat time. 

Automation for Efficiency 

At the heart of the OpenSesame and Learnsoft integration is automation to drive efficiency and time savings for L&D teams. Manual tasks such as downloading and uploading courses into Learnsoft, tracking and monitoring course updates and retirements are all automated, freeing up valuable time and resources. The integration’s automation capabilities eliminate administrative bottlenecks and enable L&D teams to focus on strategic initiatives and deliver impactful learning experiences. 

By driving automated and accelerated learning, the OpenSesame and Learnsoft integration empowers organizations to streamline their training processes, access a broader range of training content, and leverage automation for efficiency gains. As companies strive to develop a highly skilled workforce and stay ahead of the rapidly evolving business landscape, the integration is a powerful solution to meet their learning and development needs. To learn more about how the OpenSesame and Learnsoft integration can accelerate your organization’s training initiatives, schedule a demo today.

About OpenSesame

With a library of more than 30,000 courses, OpenSesame offers the world’s most comprehensive elearning catalog. Content from expert publishers is available in a variety of formats and languages, and is routinely updated to provide the best information possible across a broad range of categories and industries. But more than just a content provider, OpenSesame is your elearning partner and advisor. We’re a strategic addition to your team, providing hands-on curation that ensures the right courses are going to the right learners, and helping you reach your desired business outcomes. From aligning courses with core competencies, syncing content with your LMS, to increasing training completion, we’re here to help at every turn.

About Learnsoft

Learnsoft offers organizations in highly regulated industries comprehensive training technology solutions. Learnsoft delivers a fully configurable, SaaS-based enterprise learning technology platform encompassing LMS (Learning Management System) and TMS (Talent Management System) capabilities. Designed for ease of use, content integration, and intelligent reporting, Learnsoft provides a complete, integrated view of an organization’s learners and their learning progress.

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June 2023 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/june-2023-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/june-2023-opensesame-plus-publishers/#respond Tue, 20 Jun 2023 20:11:56 +0000 https://live-marketing.opensesame.com/site/?p=25673 We’re excited to welcome two exceptional publishers, mybreev and IsEazy Skills to OpenSesame Plus!

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We’re excited to welcome two exceptional publishers, mybreev and IsEazy Skills to OpenSesame Plus. These publishers bring a wealth of expertise and offer unique courses that cater to your training and development needs.

Emotional Storytelling and Engaging Interactions

mybreev offers a wide range of meticulously crafted courses that cover crucial topics in today’s professional world. Collaborating with subject matter experts and their elearning studio, mybreev ensures their courses are created with the highest level of expertise and relevance. What sets mybreev apart is their innovative use of emotional storytelling techniques, capturing learners’ attention and making the learning experience more relatable and memorable. Through interactive elements and engaging content, mybreev’s courses not only provide valuable knowledge but also equip learners with practical skills they can immediately apply to real-world scenarios. 

As an added bonus, each course includes downloadable resources such as interactive activities and key takeaways, enhancing the overall learning journey. With mybreev, you gain access to comprehensive coverage areas that address the key challenges professionals face in today’s ever-changing business landscape. From cybersecurity and sustainability to compliance, safety, and more.

Top courses by mybreev:

  • Vishing (Voice Phishing)
  • Human Rights
  • Climate Clever at Work
  • Anti-Corruption
  • Information Security Basics

Practical Solutions for Everyday Challenges

IsEazy Skills is dedicated to delivering practical solutions for professional development, addressing everyday challenges faced by professionals. Each course is thoughtfully designed to offer actionable insights, enabling learners to quickly grasp key concepts and immediately implement them in their work. Additionally, IsEazy courses offer a wide variety of resources,  including video presenters, interactives, video templates, success stories, self-assessment games, tool kits, and more. This diverse range of resources encourage active learning and engagement, providing learners with multiple avenues to enhance their skills and knowledge. 

IsEazy’s courses cover a wide range of subjects relevant to professionals across industries, including business skills, leadership and management, customer service, project management, sales, marketing, and more. With IsEazy, professionals gain the tools and knowledge they need to excel in their respective field.

Top courses by IsEazy Skills: 

  • Emotional Intelligence for Top Leadership
  • Enhance Your Persuasive Communication Skills
  • Promoting Gender Equality in Your Environment
  • Do More in Less Time

“We are thrilled to welcome mybreev and IsEazy to OpenSesame Plus. Their courses bring fresh perspectives and practical problem-solving, meeting the evolving needs of our learners. We believe these additions will provide immense value and enhance the learning experience for everyone.”

Spencer Thornton, SVP of Curation, OpenSesame

OpenSesame Plus continues to expand its offerings with the addition of mybreev and IsEazy Skills as its newest publishers. Their courses provide invaluable insights, practical solutions, and engaging learning experiences that cater to professionals across various industries.

Schedule a demo to learn more about the thousands of elearning courses available from OpenSesame.

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Your Global Workforce Needs Accessible, Inclusive Training https://www.opensesame.com/site/blog/your-global-workforce-needs-accessible-inclusive-training/ https://www.opensesame.com/site/blog/your-global-workforce-needs-accessible-inclusive-training/#respond Fri, 16 Jun 2023 13:21:57 +0000 https://live-marketing.opensesame.com/site/?p=25664 Meet Simon, the simple solution that empowers anyone to create beautiful, engaging learning content, complete with videos, photos, narration, knowledge checks, surveys, and quizzes throughout.

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Let’s admit it: For most of us, poor learning environments are an all-too-familiar experience in our careers. We each have our own not-so-fond memories of monotonous, disconnected online trainings. Ones where the takeaway was regret over productive time lost instead of useful knowledge gained.

That’s not how learning should work. Which is why, at OpenSesame, we’re doing everything we can to eliminate those experiences entirely. Instead, we want to empower L&D teams everywhere to deliver relevant, effective, captivating courses to each and every one of their learners. And this starts with providing training that is inclusive for an internationally diverse workforce. 

Inclusive training is impactful training

The working world is more globally connected than ever. English may be the international common denominator of languages for conducting business, but that doesn’t make it the language of choice for all individual workers. For many, English is not their native language. 

But still, business training is predominantly available in only English today. That’s a problem. It increases the friction between a learner and the content they’re trying to absorb. It makes it harder to connect with the material. Ultimately, it leads to less success.

If organizations want to create a true culture of learning, where employees feel training opportunities are helpful and relevant, they’ll need to ensure the content they provide is inclusive and accessible to everyone. When they succeed, the results will speak for themselves.

In addition to being crucial for meeting compliance and accessibility standards, inclusive training is directly tied to enhanced learning outcomes: Giving learners access to training materials in their preferred languages increases comprehension and retention. 

It also fosters higher levels of employee engagement, helping individuals see their unique learning needs and preferences factored into their professional development plan. And when employees feel supported and included in the learning process, they develop a sense of belonging and value within their organization. This, in turn, positively impacts their overall job satisfaction.

So, clearly, accessible and inclusive training doesn’t just benefit individual employees—it has a significant impact on overall organizational performance, too. Taking it seriously is an investment not just in a company’s people, but in its whole future. 

Simon: course creation for a global audience

Given the importance of inclusive training—and considering OpenSesame’s vision of a world where everyone can easily access the training they need to advance their purpose—when we recognized a growing need for delivering effective training, we took action. We searched and explored various platforms and technologies, but we couldn’t find a solution that provided the reach and inclusivity that met our standards, so we decided to build our own.

Meet Simon, the simple solution that empowers anyone to create beautiful, engaging learning content, complete with videos, photos, narration, knowledge checks, surveys, and quizzes throughout. Even better, Simon lets you quickly translate your course’s text, audio, and video into multiple languages with machine or human powered translations. 

We’re incredibly excited about the doors this opens for L&D teams. The depth and breadth of the OpenSesame course library covers so many bases for organizations of all kinds in terms of the training formats and topics their learners need, but there will always be subjects so niche to an organization that the best fit for them doesn’t exist yet. In these instances, learners shouldn’t have to settle for less, but L&D professionals shouldn’t have to shoulder the extra burden of creating high-quality materials on top of all their other obligations, either. 

In fact, it shouldn’t be seen as a burden at all—and with Simon, it won’t. 

Even without any previous instructional design, you can create engaging, interactive courses thanks to Simon’s modern, intuitive interface. And maintaining your courses is easy, even with multiple languages, as changes made to the original course will automatically update in its translated versions. 

See Simon in action

You can sign up for access to Simon through its product page. Or, if you’d like to learn more, check out the recording of our webinar where OpenSesame’s Chief Product Officer and Co-Founder, Josh Blank, and several members of the Simon team showcase the tool in action and share best practices for creating courses. TED@Work’s Director of Product Experiences, Cody Winn, also joined to talk about how they’re using Simon to create hundreds of multilingual TED talks for learners across the globe. 

Through testing and early access, we’ve already seen tremendous adoption and success with Simon. Many of our publishers, like TED@Work, Axonify, and ej4 have already been using Simon to translate and publish their courses in our marketplace. And, in terms of course ratings, Simon courses rate higher than courses from other publishing tools.

That’s especially exciting to us, because it underscores what we’ve known all along: By offering courses that are tailored to different languages and abilities, we create an environment where all employees can fully participate and thrive.

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Introducing Simon: The powerful content creation platform that helps you create and translate courses into multiple languages effortlessly https://www.opensesame.com/site/blog/introducing-simon-the-powerful-content-creation-platform-that-helps-you-create-and-translate-courses-into-multiple-languages-effortlessly/ https://www.opensesame.com/site/blog/introducing-simon-the-powerful-content-creation-platform-that-helps-you-create-and-translate-courses-into-multiple-languages-effortlessly/#respond Fri, 16 Jun 2023 13:12:11 +0000 https://live-marketing.opensesame.com/site/?p=25643 OpenSesame introduces Simon, a content creation platform for easy creation & translation of courses. Used by TED, ej4, Axonify and more, Simon's features include language customization and cloud-based tech for course updates.

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At OpenSesame, we understand the challenges faced by content creators and learners in the ever-evolving landscape of online learning. We’ve identified the complexity of authoring tools, the time-consuming and costly process of course translations, and the pressing need for inclusive and accessible learning environments that accommodate the diverse needs of every learner. 

Introducing Simon, the game-changing content creation platform that empowers you to create and translate courses into multiple languages effortlessly. We are beyond excited to introduce you to Simon, a groundbreaking solution that is set to transform the way we create and deliver training.

In this blog, we’ll dive into the incredible features and capabilities of Simon, and show you how it’s reshaping the world of online training. 

Elevating the Learning Experience

Simon fosters an environment where learners feel included, valued, and inspired to learn. By prioritizing the learner’s experience, we have built a platform that enhances the way knowledge is acquired. Let’s explore how Simon takes the learning experience to new heights

  • Intuitive Interface: Simon’s interface is modern, clean, and easy to navigate. With its consistent design and user-friendly layout, learners can focus on the training without technical challenges and distractions. The cinematic feel resembles popular streaming services like Hulu and Netflix, providing a familiar and engaging experience.
  • Seamless Navigation: The progress bar at the bottom of the screen allows learners to track how far they have gone through the course and can easily jump to specific sections to revisit those “Aha” moments. Additionally, the outline feature provides effortless navigation and quick access to course materials as well.
  • Language Customization: Learners can select their preferred language. Simon then translates the course’s text, audio, and subtitles, ensuring they can learn in the language most comfortable for them.
  • Fully Accessible: Simon goes the extra mile by making sure everyone feels included, with accessibility features that meet WCAG and 508 compliance standards. Plus, its responsive design ensures a consistent and enjoyable experience on any device.

Simplified Course Creation

We understand that not everyone is a seasoned instructional designer, and that’s where Simon comes in to make your life easier. With Simon, you don’t need to have specialized design skills to create engaging and impactful courses. Here’s how Simon simplifies the course creation process: 

  • Cloud-based Technology: Simon’s cloud-based technology eliminates the need to install software or maintain software updates. Course updates are applied instantaneously in the background so that you and every learner has the latest version available at all times–even if the course has already been delivered to your learning platform.
  • Intuitive and Modern Design: With Simon’s intuitive interface, creating beautiful and engaging courses become effortless, even for non-technical individuals. You can easily incorporate various multimedia elements into your courses including videos, photos, narrations, knowledge checks, surveys, and quizzes–without any hassle. 
  • One Click Translations: Simon empowers you to effortlessly translate your course content into multiple languages with just a few clicks. Gone are the days of managing multiple translated versions and struggling to keep them in sync. With Simon’s built-in translation capabilities, you can save time and effort and deliver training in your employee’s language of choice.
  • AI Voice Narration: Simply input your script, select your desired voice (male or female), and let Simon bring your content to life. No more recording sessions or tedious editing.

Many of our publishers, including TED, ej4, and Axonify, have been publishing their content with Simon, and now we’re making those same tools available to OpenSesame customers. You can sign up for access to Simon, or watch this recorded webinar to see Simon in action and discover how easy it is to create high-quality training that is accessible to everyone, regardless of language or ability.

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ATD 2023 Rewind: Unforgettable Highlights, Exciting Product Announcements, and More https://www.opensesame.com/site/blog/atd-2023-rewind-unforgettable-highlights-exciting-product-announcements-and-more/ https://www.opensesame.com/site/blog/atd-2023-rewind-unforgettable-highlights-exciting-product-announcements-and-more/#respond Fri, 26 May 2023 21:19:59 +0000 https://live-marketing.opensesame.com/site/?p=25534 The 2023 ATD International Conference and Expo was a whirlwind of innovation, networking, and inspiration for all attendees. From the bustling booth to exciting product announcements, the event left a lasting impression on everyone.

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The 2023 ATD International Conference and Expo was a whirlwind of innovation, networking, and inspiration for all attendees. From the bustling booth to exciting product announcements, the event left a lasting impression on everyone. In this blog post, we’ll take you on a journey to relive the incredible moments from ATD 2023.

Superhero Booth Experience

Our booth was a vibrant epicenter of energy, drawing in people from all corners. Visitors were inspired to embrace their L&D superpower and were greeted by our enthusiastic team and publishers showcasing our latest advancements and sparking engaging conversations. Visitors were also given a chance to win incredible prizes through our hoodie giveaway, including Apple watches, iPads, and Starbucks gift cards. Congratulations to all the lucky winners!

Simon Product Announcement 

One of the biggest highlights of ATD 2023 was our session unveiling Simon, the course creation platform that lets you create and translate courses to reach diverse workforces.

Our Chief Product Officer and Co-Founder, Josh Blank took the stage alongside Cody Winn, Director of Product Experiences at TED@Work to explore the superpower of inclusive learning. The crowd was captivated by the live product demo by Peggy MacDonald, Senior Product Manager, who demonstrated how to easily create high-quality training that is accessible to everyone. Then Cody Winn shared how TED@Work turned hundreds of TED Talks into beautiful, translated, and localized courses that transcend language barriers and empower learners worldwide. 

If you couldn’t make the session, don’t worry! You can learn more about Simon and sign up for our exclusive early access program.

ATD Happy Hour and Dinner

We made sure to infuse some fun into ATD by hosting a happy hour and dinner. Both events brought together industry professionals, publishers, and partners for an evening of networking, laughter, and insightful conversations. 

ATD 2023 was an unforgettable experience that celebrated the spirit of innovation, connection, and learning. From the vibrant booth experience to the introduction of Simon, ATD left a lasting impression on all who attended. See you next year!

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OpenSesame and Engagedly Integration Creates a Culture of High-Performance https://www.opensesame.com/site/blog/opensesame-and-engagedly-integration-creates-a-culture-of-high-performance/ https://www.opensesame.com/site/blog/opensesame-and-engagedly-integration-creates-a-culture-of-high-performance/#respond Wed, 24 May 2023 17:33:44 +0000 https://live-marketing.opensesame.com/site/?p=25515 We've partnered with Engagedly, bringing OpenSesame's 30,000+ courses to their platform. This integration simplifies performance reviews, tracks team's progress, and promotes targeted learning.

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We are thrilled to share that we have partnered with employee engagement and performance management platform, Engagedly, to provide an integration that helps organizations create a high-performance culture that drives growth and success. 

With over 30,000 courses covering a wide range of topics in a variety of formats and languages, our extensive content library ensures that learners have access to the most relevant and engaging training content, tailored to their specific learning styles and needs. The integration makes it easy for customers to browse and send OpenSesame courses directly to Engagedly, providing learners with a convenient place to access training content.

“OpenSesame and Engagedly are empowering organizations to drive growth and success by providing a seamless, and effective solution for employee development. The integration is a game-changer for organizations looking to create a high-development culture for the future of work.”

Sri Chellappa, CEO, President & Co-Founder of Engagedly

During performance reviews, managers can seamlessly leverage OpenSesame courses to track their team’s performance and professional development, all in one place. Training recommendations are listed in the performance review area, making it easy for managers to assign relevant courses to their employees for targeted training needs and goals. This integrated approach to performance reviews simplifies the process of tracking employee growth and development, while also providing employees with personalized training opportunities that align with their career goals. 

Engagedly also offers activity badges that can be redeemed for points, providing an extra incentive for employees to complete their training. These points can then be used to purchase popular gift cards from leading brands. This gamification element adds an extra layer of engagement and motivation, keeping employees excited and committed to their professional development. 

Transparency and accountability are crucial components of any successful training program, and the integration delivers on both fronts. The tracking and reporting capabilities of this integrated solution allows administrators to access the complete learning histories of each employee, directly in the Engagedly platform. This allows them to view the status of each employee’s training from course completions, courses in progress, and courses that haven’t been started. These valuable insights empower administrators to demonstrate the ROI of their training program and identify areas for improvement to drive employee growth and performance. 

The OpenSesame and Engagedly integration is a seamless and effective solution for organizations. The integration gives employees the tools and resources they need to excel in their roles and empowers admins and managers to foster a thriving workplace that drives success. Schedule a demo to learn more and start building the high-performance culture at your organization.

About OpenSesame

With a library of more than 30,000 courses, OpenSesame offers the world’s most comprehensive elearning catalog. Content from expert publishers is available in a variety of formats and languages, and is routinely updated to provide the best information possible across a broad range of categories and industries. But more than just a content provider, OpenSesame is your elearning partner and advisor. We’re a strategic addition to your team, providing hands-on curation that ensures the right courses are going to the right learners, and helping you reach your desired business outcomes. From aligning courses with core competencies, syncing content with your LMS, to increasing training completion, we’re here to help at every turn.

About Engagedly

Engagedly is a fast-paced growth provider, and an award-winning talent management solution built for the future of work. Built upon best practices and decades of research, Engagedly’s People + Strategy platform is evolving performance management, development and engagement to drive successful organizational outcomes across the globe. Engagedly’s E3 unified platform combines the power of business strategy execution, talent enablement, and employee engagement into one easy-to-use software solution. To learn more about Engagedly, visit: https://engagedly.com/.

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May 2023 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/may-2023-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/may-2023-opensesame-plus-publishers/#respond Tue, 16 May 2023 20:51:32 +0000 https://live-marketing.opensesame.com/site/?p=25451 We are pleased to introduce our newest OpenSesame Plus publisher joining our elearning marketplace: LIT Videobooks!

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We’re excited to announce that LIT Videobooks has now joined OpenSesame Plus to bring customers a new and innovative way to engage learners. LIT Videobooks creates 1-hour versions of the bestselling nonfiction books. Each Videobook combines interviews, archived footage, animation, data visualizations, and other live footage to bring each author’s insights and ideas to life in an immersive and visually appealing format.

“We are thrilled to partner with LIT Videobooks and offer their innovative and impactful format as a part of OpenSesame Plus. Our goal is to provide a wide range of learning content that meets the needs of every learner, and LIT Videobooks is an excellent addition to our library.”

Spencer Thornton, SVP of Curation, OpenSesame

Imagine learning about the latest leadership trends in leadership, marketing, productivity, or psychology while watching expert interviews, illustrations of key concepts, and hearing the author’s voice and perspective. With LIT VIdeobooks, your learners can enjoy a cinematic and thought-provoking experience that sparks curiosity and expands knowledge. 

Some of the most popular courses include:

  • Radical Candor
  • Your Next Five Moves: Master the Art of Business Strategy by Patrick Bet-David
  • The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time by Jim McKelvey 

If you have employees who love reading but sometimes struggle to find the time or motivation to dive into long-form books, or if you’re looking for a fresh and engaging way for your employees to learn, then LIT Videobooks is for you. LIT’s videobook format makes it easier for anyone to learn faster, retain more information, and have fun in the process.

If you’re already an OpenSesame Plus customer, you can start exploring LIT Videobooks today. If you’re not yet a customer, now is a great time to schedule a demo and discover how OpenSesame Plus and LIT Videobooks can help you achieve your organization’s learning goals.

Schedule a demo to learn more about the thousands of elearning courses available from OpenSesame.

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OpenSesame Wins Toyota Material Handling’s 2023 Learning & Development Award https://www.opensesame.com/site/blog/opensesame-wins-toyota-material-handlings-2023-learning-development-award/ https://www.opensesame.com/site/blog/opensesame-wins-toyota-material-handlings-2023-learning-development-award/#respond Thu, 04 May 2023 17:15:49 +0000 https://live-marketing.opensesame.com/site/?p=25348 OpenSesame won Toyota Material Handling's Learning & Development Partnership Award for its support in delivering world-class training since 2020.

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PORTLAND, OR — OpenSesame, the leading provider of online business training, was recognized this week as the winner of Toyota Material Handling’s Learning & Development (L&D) Partnership Award. Toyota Material Handling, North America’s leading manufacturer of forklifts and material handling solutions, selects a recipient for this honor each fiscal year, recognizing a collaborator who has played a critical role in fostering a strong learning culture at the company. OpenSesame has been supporting Toyota’s L&D program since 2020. 

“We’re so appreciative of everyone at OpenSesame, and are especially grateful for the strategic guidance of our success manager, Ashley Brown,” says Kelly Baker, Training & Development Manager at Toyota Material Handling. “This tremendous support has been invaluable in helping us fulfill our mission of delivering world-class training to our Associates. We can always count on Ashley and the team to go above and beyond, and I hope this award underscores just how valuable that extra effort is to all of us at Toyota.”

“Working with Toyota has been really inspiring,” adds Brown, Senior Customer Success Manager at OpenSesame. “When you have a group of folks who are so thoroughly committed to creating engaging and impactful learning opportunities for the whole organization, it’s kind of magical. And that’s exactly what the Toyota team is doing—I’m thrilled to be supporting them as we continue to scale and refine their learning program.”

The close collaboration between OpenSesame and Toyota Material Handling is part of a broader, encouraging trend, notes Marta Altree, Vice President of Customer Success at OpenSesame: “Especially in a time of economic uncertainty, we’re seeing the organizations that lean into learning and development—like Toyota—continue to come out on top. It’s rewarding to see our team bring solutions to the challenges these organizations are facing, but it’s even better to see the L&D teams take our solutions and run with them, really changing the game for their learners. Toyota has been a great example of this, and I look forward to all we’ll accomplish together in the year ahead.”

About OpenSesame

With a library of more than 30,000 courses, OpenSesame offers the world’s most comprehensive business training catalog. Content from expert publishers is available in a variety of formats and languages, and is routinely updated to provide the best information possible across a broad range of categories and industries. But more than just a content provider, OpenSesame is a strategic addition to any L&D team, helping plan, scale, and measure the impact these training efforts have on learners and overall company goals, too.

About Toyota Material Handling

 Toyota Material Handling offers material handling products and solutions, including forklifts, reach trucks, order pickers, pallet jacks, container handlers, automated guided vehicles, and tow tractors, along with aerial work platforms, fleet management services, and advanced automation engineering and design. Toyota’s commitment to quality, reliability and customer satisfaction, the hallmark of the Toyota Production System, extends throughout more than 230 locations across North America. With access to an industry-leading lineup of material handling products, Toyota dealers are uniquely positioned to help solve wide-ranging challenges in warehousing and distribution. Built for every application, Toyota can provide the most complete set of solutions for material handling, automation, energy, advanced logistics, and warehouse optimization. For more information or to learn more, visit ToyotaForklift.com.

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How OpenSesame is Recession-Proofing Our L&D Program https://www.opensesame.com/site/blog/how-opensesame-is-recession-proofing-our-ld-program/ https://www.opensesame.com/site/blog/how-opensesame-is-recession-proofing-our-ld-program/#respond Thu, 27 Apr 2023 18:33:02 +0000 https://live-marketing.opensesame.com/site/?p=25278 OpenSesame's Talent Development Manager, Tina Jones, shares how the company's L&D program is adapting to an unpredictable market.

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Everyone’s talking about “doing more with less” and “recession-proofing” your business, but what does this actually look like for L&D professionals? 

We thought it might be helpful to share how we’re ensuring OpenSesame is preparing for an unpredictable market. So, we sat down with Tina Jones, OpenSesame’s Talent Development and Learning Programs Manager, to chat about adjusting learning strategies, helping employees succeed in the unpredictable world of career navigation, and the impact skill-building efforts have had on the OpenSesame team. (The conversation below has been edited slightly for length and clarity.).


Tina! Thanks so much for your time, it’s exciting to get to learn more about how OpenSesame is adjusting to the circumstances of today. Let’s start with the big picture: How are we at OpenSesame helping our staff navigate the unpredictable world they face today?

Tina Jones: Hey, yeah, happy to be here! 

You know, navigating an unpredictable world is an interesting concept to me: Before the pandemic we believed that our world was predictable, but I don’t think it really was. We just let ourselves think that. And related to that, I think we often underestimate the power of self-awareness—how it’s a key part of our being able to navigate hard circumstances, and how crucial it is to the foundation of successful communication. 

When I think about how that relates to L&D at OpenSesame, it tells me I need to look for opportunities that help my colleagues pause and think about themselves differently. The better they understand themselves, the better they will be able to show up for whatever problem we are trying to solve, no matter the complexity level. 

This is a pretty essential part of our strategy, regardless of the economic outlook—it’s an effective message for getting leadership buy-in. But, today, self-reflection skills are more critical than ever. Across the company, we’re prioritizing skills that relate to building self-awareness and career advancement (think cross-skilling and reskilling). And we remain focused on the foundational courses that influence organizational culture, since our staff will lean on this culture to support them as things get more turbulent outside of the workplace. Our philosophy of care, communication, and collaboration needs to be really strongly felt right now. 

Whew, that seems like a tall order. How do you know where to start?

TJ: Great question. It starts with listening: When deciding what to prioritize and where the most impact can be made, I listen to those who will be affected at all levels of the organization, including managers, leadership and individual contributors. I ask managers what their teams need, I ask leadership what our organization needs to be successful in the future, and I ask everyone what they think would make them perform better in their roles. 

Now, listening is more than just having a conversation. To listen means to follow through and provide learners with the content that’s important to them. And to always be asking for feedback. The hardest part about my role is removing my own ego and bias on what I think is most important right now, and instead focusing on what I’m hearing is important to my colleagues. I rely on candid conversations and feedback to empower me to deliver material learners actually want to engage in. Because when the material matters to learners, that’s when you’ll see consistent engagement, even in uncertain economic times.  

Since you mentioned managers specifically, let’s dig in there a little.  What tools are you providing managers and leaders to help them set their teams up for success during these times? 

TJ: Oh, so we actually have a few different programs that help team leads develop the skills needed to be successful (even before taking on a management role). 

First, we have an Emerging Leaders Program designed to help those interested in leadership and management explore what those roles really mean. It’s also an opportunity to do some self-discovery—remember, I said that was important!—to ensure that the role is the right fit for them. And if it’s not, that’s ok! Management isn’t the right alignment of skills and interests for everyone; I think it’s so important for folks to be able to explore the technical and emotional requirements of leadership before a team is depending on them to do the work. 

Ok, so after completing the Emerging Leaders Program, the next opportunity is our Leadership Skills Development Program. This is the next step for those who decide they do want to lead a team, so it focuses on building skills related to managing people and applying those skills in practical situations. 

And, something I’m really excited about, our People Team is starting new, ongoing manager training, too. So, on a regular basis, we’re providing targeted training on the issues we hear our managers are facing right now. Again, this is where the listening piece comes in: Right now I need to be really, really listening to ensure managers feel equipped to help their teams navigate change.

The last thing I want to mention is our Career Ladders project, which aims to help managers develop their teams. We’ve broken down each role in each department and mapped out the trajectories to get there. Each individual team member’s career ladder goes over the key competencies for success in the role, as well as a transparent way those skills are measured and scored. 

Most importantly, though, the career ladder framework shows individuals future roles they can grow into, and the skills they’ll need to get there. This helps learners see potential areas where their skills would be transferable—so if they find themselves growing and loving a different area of their role than what they’re currently responsible for, career ladders can give them ideas of how to effectively transfer those skills to another department and succeed in a different role. 

This gives managers a clearer picture of the roles within their department and what their team members need to be successful. It also helps them work more effectively with individual team members on their long-term vision for their professional development. All of these things are tremendously important for employee engagement and retention, and we all know how crucial retaining your top talent is when times are tough.

Wow, we keep you pretty busy don’t we?

TJ: There’s never a dull moment, that’s for sure! 

Any tips for those wondering how you get it all done?

TJ: Well, as OpenSesame’s L&D Manager, I have the luxury of using our own product for employee development, and I’ve found we have a number of features and resources available that help me to get the most of our elearning catalog. One example is the Smart Lists feature, it saves me tons of time by narrowing down the content related to the learning objectives I’m trying to achieve. Then there are the pre-curated lists made by our Curation team, which they can turn around at incredible speed. Just like any OpenSesame customer, I can reach out to them directly when I need additional guidance or ideas on what content is the best fit for my learners, and their expertise is so helpful. 

These two things save me so much time. So rather than spending hours looking for quality content, I can focus on more specialized and strategic L&D work while having peace of mind that the foundational training we need across the organization is being delivered in an effective, timely way. Especially in these “do more with less” days, reclaiming your time like this is key.

Ok, so back to the big picture—what effects do you see these efforts having on the OpenSesame team?

TJ: The most important question of all, right? 

For me, it’s been encouraging to see how our investment in the longer-term picture is helping employees. As we give managers more clarity on the skills and expectations associated with each role, they’re better able to communicate those expectations to their teams. And their team members not only get to feel more secure in their current role, but can better envision what their future at OpenSesame looks like. 

Retention is such a critical part of organizational success, and we know managers have a huge impact on retention. That’s where I see us having one of our biggest impacts, especially as economic recession looms: We’re using L&D opportunities to help our staff not just feel supported here right now, but for the long haul. That ultimately helps us keep recruiting, hiring, and onboarding costs down. And it makes it a lot more enjoyable to come to work, too.  

Hey, who doesn’t want work to be more enjoyable, right? 

TJ: Exactly! Especially when the world can be stressful enough on its own. Helping people navigate those stressors here and see a bright future ahead—that’s really what Learning and Development is all about. 


So, is your L&D department ready for the economic uncertainty of today? We put together this free workbook to help you prepare, whether that’s making the case for preserving your budget, finding areas where you could save money without compromising quality, or prioritizing the activities that will make the biggest difference for your learners.

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April 2023 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/april-2023-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/april-2023-opensesame-plus-publishers/#respond Tue, 18 Apr 2023 18:52:17 +0000 https://live-marketing.opensesame.com/site/?p=25223 We are pleased to introduce our newest OpenSesame Plus publishers joining our elearning marketplace: Ally Safety and Simon Sez IT!

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We are excited to announce that OpenSesame Plus continues to expand with the addition of two new publishers: Ally Safety and Simon Sez IT!

Ally Safety is an exclusive OpenSesame publisher who specializes in providing workplace safety training solutions and cover a range of topics, including OSHA compliance, hazard communication, and emergency response. Their training materials are designed to help organizations promote a culture of safety, reduce workplace accidents, and maintain regulatory compliance. With Ally Safety’s courses, learners can improve their knowledge and skills to work safely and efficiently in their jobs. 

Ally Safety’s most popular courses: 

  • Driving Safety and Defensive Driving
  • Hazard vs. Risk
  • OSHA Competent and Qualified Roles
  • Emergency Roles and Responsibilities
  • Personal Protective Equipment

Simon Sez IT offers courses for a wide range of software programs and business skills. From Microsoft to project management, their courses are designed to help learners develop practical skills that can be applied to their work environments. Simon Sez IT courses are easy to follow and include step-by-step instructions, making them accessible to learners of all levels. Customers can now explore 70 courses covering topics ranging from Adobe, business skills, Microsoft Office to data analysis, project management, and QuickBooks.

Simon Sez IT’s most popular courses: 

  • Microsoft Excel 2021/365 Advanced Training
  • Microsoft Power BI for Beginners: Get Started with Power BI
  • Master Microsoft PowerPoint 2021/365
  • Microsoft Excel: Advanced Pivot Tables
  • Microsoft Project 2021 for Beginners: Master the Essentials

“We’re excited to welcome Ally Safety and Simon Sez IT to the OpenSesame Plus family. Both companies have a strong reputation for creating high-quality courses that we know will help learners build critical skills needed in the workplace.”

Spencer Thornton, SVP of Curation, OpenSesame

With these new partnerships, OpenSesame Plus continues to grow and diversify, providing an even greater range of training solutions for our customers. Schedule a demo to learn more about the thousands of courses available from OpenSesame.

Schedule a demo to learn more about the thousands of elearning courses available from OpenSesame.

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3 Ways OpenSesame Integration Makes Your L&D Job Easier https://www.opensesame.com/site/blog/3-ways-opensesame-integration-makes-your-ld-job-easier/ https://www.opensesame.com/site/blog/3-ways-opensesame-integration-makes-your-ld-job-easier/#respond Wed, 12 Apr 2023 17:15:20 +0000 https://live-marketing.opensesame.com/site/?p=25160 Whether your organization uses a learning management system (LMS) or a learning experience platform (LXP), so long as it is standards-compliant, it’s compatible with OpenSesame courses.

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Efficiency—it’s something we all want to have more of in our jobs. It’s incredibly helpful and satisfying when you find a new process or tool that saves you time in your day-to-day work. 

And these days, as Learning and Development professionals are asked to tackle increasingly complex challenges, finding ways to save time on routine tasks is critical. That’s where OpenSesame’s relationships with world class partners come into play. By integrating directly with many of the top learning platforms out there, we make it easier to find the right courses for your workforce, ensure a smooth delivery to your learners, and get regular, actionable reporting on how your training program is working. 

OpenSesame’s integration basics

Whether your organization uses a learning management system (LMS) or a learning experience platform (LXP), so long as it is standards-compliant, it’s compatible with OpenSesame courses. Course packages can be downloaded in the appropriate format and uploaded into those tools. 

But OpenSesame also integrates directly with many of the leading learning platforms, like Ceridian Dayforce, Docebo, Workday, and more. The complete list is available here, and it’s growing all the time—we added 20 new integrations in 2022 alone. 

This direct integration removes much of the manual work required to administer an L&D program, enabling a simpler, more convenient way to acquire and deliver new courses. Here are three ways OpenSesame and direct integration will make your L&D job easier:

Find relevant, quality courses faster

An L&D program is only as strong as the training it provides to learners. But creating high quality courses that are both accurate and engaging is no small task—it takes a lot of time and resources! 

When you pair OpenSesame with your learning platform, you have more than 30,000 courses from world class publishers available to choose from, so you can find the training that best aligns with your organization’s objectives. Our catalog categories span compliance, DEI, leadership and management, safety, technology, and more, with courses available in a variety of formats and languages to meet the needs of your learners. You can mix and match content from a variety of publishers, creating a curriculum that’s perfectly tailored to your organization.

And while you have access to all of this top-notch training, you don’t have to spend hours finding the material that’s right for your workforce. OpenSesame uses cutting-edge tech to create lists of recommended courses on critical topics, like how to foster inclusive leadership, OSHA 10 equivalencies, or preparing for project management certification. And our team of curators—each an expert in one of our catalog categories—is always standing by to recommend the best fit for your specific objectives.

Automate routine tasks

Finding quality training is one thing, but making it accessible to your learners and monitoring its utility long-term are their own distinct challenges. Typically, this can mean manually downloading and uploading course packages, or remembering to check the original sources regularly to see if any of the course metadata has been updated—or if the course itself is being retired! These are all critical tasks, but they can be time consuming and tedious. Not with OpenSesame, though.

When a learning platform partners with OpenSesame, that direct integration automates this routine maintenance work. Courses can be added to your training library in seconds with just a few clicks, no downloads required. And all the courses in your library are synced daily with the OpenSesame catalog, so any changes in course description or other metadata are reflected in your system. 

If a course is set to be retired, not only will you be alerted to this in advance, but our sophisticated AI will recommend appropriate replacements. You can easily view the status of all the courses in your learning platform through the My Courses dashboard, and archive, remove, or restore courses from this view, too. 

Easily monitor your program’s progress

When a learning platform is integrated with OpenSesame, the daily syncs that occur don’t just look at course information—they look at learner engagement too. This gives you detailed reporting into key metrics like course completions, ratings, and learner engagement. 

Having this data neatly presented in a dashboard makes it easy to identify trends and evaluate the effectiveness of your learning program. You’ll spend less time trying to interpret the data, so you’ll have more time to act on the patterns that data is communicating. 

In a nutshell, OpenSesame’s direct integration with many of the world’s top learning platforms is a critical time saver for anyone managing an L&D program. Take the hassle out of finding, managing, and tracking the completion of the right training for your team, and focus more on what really matters—making your L&D program that much more effective.

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OpenSesame and SparkLearn Partner to Transform Learning Experiences https://www.opensesame.com/site/blog/opensesame-and-sparklearn-partner-to-transform-learning-experiences/ https://www.opensesame.com/site/blog/opensesame-and-sparklearn-partner-to-transform-learning-experiences/#respond Wed, 05 Apr 2023 16:02:27 +0000 https://live-marketing.opensesame.com/site/?p=25150 With this integration, SparkLearn customers can access over 30,000 courses and add them directly into SparkLearn.

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At OpenSesame, we believe that companies should have access to the best tools available in order to help their employees grow and develop. That’s why we are so excited to announce our new integration with SparkLearn! Together, we are joining forces to provide the ultimate learning experience for companies everywhere. Now, organizations can easily browse and send ready-made learning content from OpenSesame directly to SparkLearn in just a few steps.

OpenSesame is an elearning marketplace that provides companies with access to thousands of courses from renowned course providers like Harvard ManageMentor, TED@Work, FutureThink, Amplify Voices, and many more. Our platform allows companies to quickly find and curate courses for their employees and send it to their learning platform in just a few clicks. 

SparkLearn is a macro-adaptive learning experience platform (LXP) for businesses of all types and sizes. The platform enables companies to create impactful training programs by providing interactive, modern, and mobile-first learning experiences. It also provides robust analytics and insights so that companies can track learner engagement and performance on each course they offer.

“Partnering with OpenSesame has been great for us, as it opens our platform to an awesome library of curated content that’s seamlessly available to our customers. Their team has been great to work with and we look forward to improving employee learning outcomes for our customers by teaming up.”

Chad Udell, Chief Strategy Officer, SparkLearn

By joining forces with SparkLearn, OpenSesame now has the ability to offer customers even more value than before. With this integration, SparkLearn customers can access over 30,000 courses and add them directly into SparkLearn. Organizations can access diverse topics from subject matter experts on safety, business skills, leadership and management, and more or even curate their own courses and enhance it with their own custom content in SparkLearn.

With this integration, administrators can save time and effort with automatic course updates sent to SparkLearn daily to ensure courses are always up to date. The integration also ensures that organizations have full visibility into course completion data from both OpenSesame and SparkLearn courses in one centralized place. 

We are thrilled about our new partnership with SparkLearn because it gives us the opportunity to offer even more value to our customers. With this integration, companies can now source the highest quality of training content while taking advantage of all the features available through SparkLearn’s LXP—all in one place!

About OpenSesame

With a library of more than 30,000 courses, OpenSesame offers the world’s most comprehensive elearning catalog. Content from expert publishers is available in a variety of formats and languages, and is routinely updated to provide the best information possible across a broad range of categories and industries. But more than just a content provider, OpenSesame is your elearning partner and advisor. We’re a strategic addition to your team, providing hands-on curation that ensures the right courses are going to the right learners, and helping you reach your desired business outcomes. From aligning courses with core competencies, syncing content with your LMS, to increasing training completion, we’re here to help at every turn.

About SparkLearn

SparkLearn® is a core product offering from the great team at Float®. Float mobilizes people, processes, and software in high-performing organizations through custom apps, digital strategy, and human-centered design. Built on a foundation of integrity and passion for excellence, SparkLearn is powered by the collaboration of people who care about the quality and substance of what they deliver. These qualities have helped us become recognized experts in enterprise learning ecosystems. Learn more at https://www.sparklearn.com/.

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OpenSesame and TalentQuest Integration Boosts Employee Training & Engagement https://www.opensesame.com/site/blog/opensesame-and-talentquest-integration-boosts-employee-training-engagement/ https://www.opensesame.com/site/blog/opensesame-and-talentquest-integration-boosts-employee-training-engagement/#respond Mon, 03 Apr 2023 16:02:00 +0000 https://live-marketing.opensesame.com/site/?p=25149 OpenSesame and TalentQuest have announced a new direct integration that simplifies the process of delivering employee training and development programs.

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OpenSesame and TalentQuest have announced a new direct integration that simplifies the process of delivering employee training and development programs. In this blog post, we’ll take a closer look at what this integration offers and how it can benefit organizations.

The integration between OpenSesame and TalentQuest empowers organizations to seamlessly access a vast library of over 30,000 courses, available in multiple formats and languages. OpenSesame’s extensive catalog and TalentQuest’s focus on employee engagement through talent software, behavioral science, and personalization work together to offer a powerful tool for organizations seeking to enhance their learning and development programs. With this direct integration, organizations can easily incorporate OpenSesame’s course offerings into their TalentQuest platform, creating a comprehensive and customized approach to employee training and development.

The integration will allow organizations to:

  • Easily choose courses, create lists, and deliver training to your employees – all within a single platform
  • Daily syncs to TalentQuest that ensures completion reporting, course deactivations, removes courses, and maintains metadata updates
  • Gain improved visibility into the status of your courses including when courses are sent to TalentQuest, removed, replaced or no longer available 
  • Quickly identify and take action on retired course

Integrating OpenSesame with TalentQuest offers a powerful solution to automate manual tasks and create effective training programs that enhance employee performance that ultimately drive better business outcomes.

About OpenSesame

With a library of more than 30,000 courses, OpenSesame offers the world’s most comprehensive elearning catalog. Content from expert publishers is available in a variety of formats and languages, and is routinely updated to provide the best information possible across a broad range of categories and industries. But more than just a content provider, OpenSesame is your elearning partner and advisor. We’re a strategic addition to your team, providing hands-on curation that ensures the right courses are going to the right learners, and helping you reach your desired business outcomes. From aligning courses with core competencies, syncing content with your LMS, to increasing training completion, we’re here to help at every turn.

About TalentQuest

TalentQuest provides talent and learning management solutions, anchored in behavioral science, to inform and guide leaders as they hire, manage, coach, and develop their teams. The SaaS platform provides modular capabilities that can be added as business needs change and Ph.D. consultants work side-by-side with clients to address their biggest talent challenges.

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OpenSesame and Disprz Partner to Offer a Unified Learning Experience https://www.opensesame.com/site/blog/opensesame-and-disprz-partner-to-offer-a-unified-learning-experience/ https://www.opensesame.com/site/blog/opensesame-and-disprz-partner-to-offer-a-unified-learning-experience/#respond Wed, 29 Mar 2023 17:15:07 +0000 https://live-marketing.opensesame.com/site/?p=25087 Disprz’s powerful AI-powered technology has joined forces with OpenSesame's extensive elearning library of elearning courses to help organizations to manage, deliver, and track online training. 

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OpenSesame and Disprz have joined forces to offer a unified learning solution that combines OpenSesame’s extensive elearning library of elearning courses with Disprz’s powerful AI-powered technology to help organizations to manage, deliver, and track online training. 

OpenSesame is a leading provider of elearning content, offering a diverse range of courses on topics such as leadership, safety, diversity, equity, and inclusion, and more. With its comprehensive library, OpenSesame provides organizations with the resources they need to train their employees and keep them up-to-date with the latest skills and knowledge.

Disprz, on the other hand, is an AI-powered learning experience and upskilling platform that streamlines the training process and helps organizations drive employee engagement and performance. 

With this integration, both platforms are now better positioned to deliver an end-to-end solution that covers all aspects of employee training and development.

“We are glad to integrate with a content powerhouse like OpenSesame. This association will help enterprises make learning and development all the more holistic for their organizations. From the ease of content curation to developing nuggets that support multi-lingual learning and keeping tabs on content analytics, the L&D teams can now manage it all seamlessly from one platform without any hassle.”

Pradeep Arora, VP of Corporate Developments and Partnerships, Disprz

The integration will allow customers to:

  • Access OpenSesame’s catalog of thousands of courses from award-winning publishers
  • Create a learning journey curated with OpenSesame courses that can be published on the Disprz platform
  • View real-time content analytics and consummation reporting in Disprz
  • Access multilingual courses that can be easily located in Disprz with catalog filters
  • Use OpenSesame courses in the skill building quadrant of Disprz’s skilling lifecycle 

Whether you’re looking to train employees on new skills, upskill current employees, or meet compliance requirements, OpenSesame and Disprz have the technology, resources and expertise to help you achieve your learning goals.

About OpenSesame

With a library of more than 30,000 courses, OpenSesame offers the world’s most comprehensive elearning catalog. Content from expert publishers is available in a variety of formats and languages, and is routinely updated to provide the best information possible across a broad range of categories and industries. But more than just a content provider, OpenSesame is your elearning partner and advisor. We’re a strategic addition to your team, providing hands-on curation that ensures the right courses are going to the right learners, and helping you reach your desired business outcomes. From aligning courses with core competencies, syncing content with your LMS, to increasing training completion, we’re here to help at every turn.

About Disprz

Disprz is an AI-powered, mobile upskilling and reskilling suite, helping enterprises unlock business potential by enabling organization-wide skilling, while personalizing learning for the individual. 

Be it knowledge or frontline workers, Disprz identifies and benchmarks employees’ skills needed for different job roles, assesses their current levels, creates impactful learning pathways, drives hyper-personalized learning to bridge skill gaps and drives learning adoption. Disprz makes available insightful analytics that link back skilling to business performance.

Our goal is to empower organizations to drive the right skills to create immediate and sustained business impact – be it higher sales, better customer service, impactful leadership, or digital transformation.

In addition to Disprz’s LMS and LXP platforms, our unique frontline enablement solution (FLE) is a  mobile learning platform designed to address the unique needs of the distributed workforce. With multilingual options and a mobile-first approach, it helps keep the deskless workforce engaged & productive while learning. It includes features such as KPI-linked coaching, proctored assessments and on-the-job training workflows to enable them to be job-ready from Day 1.

Our capability-building platform powers 250+ leading organizations like Amazon, Uber, Airtel, Bajaj Allianz, and Tata Motors, to name a few. 1.8 million + learners across the United States, India, Southeast Asia, and the Middle East, leverage our skills enhancement platform.

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Manage Your Courses with Higher Efficiency https://www.opensesame.com/site/blog/manage-your-courses-with-higher-efficiency/ https://www.opensesame.com/site/blog/manage-your-courses-with-higher-efficiency/#respond Thu, 23 Mar 2023 16:38:04 +0000 https://live-marketing.opensesame.com/site/?p=25064 The My Courses Dashboard provides administrators with a clear view of the status of their courses to help them easily monitor and manage courses in their training program.

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Course management can be a challenging task, especially when learning administrators lack the ability to monitor and track courses within their training program and quickly replace courses that have been retired. This not only makes course management time-consuming but also inefficient. 

The My Courses Dashboard provides administrators with a clear view of the status of their courses to help them easily monitor and manage courses in their training program. This feature is now available to customers with the direct integration, as well integrations including CourseCloud, SuccessFactors and Degreed (legacy customers will not have access).

Improved visibility into the status of your courses

At a glance, admins can identify which courses have been downloaded or delivered to their LMS, remove unwanted courses, as well as easily replace courses that are up for retirement, and view courses that are no longer available, so that you can confidently take action as needed to manage your training program with efficiency.

Real-Time Course Status Tracking

Statuses on the My Courses Dashboard allows admins to quickly view the status of their courses, track their progress, and ensure that admins are up-to-date with any changes. Those statuses includes:

  • Pending: The course has been selected by the learning admin but has not been added to their platform catalog yet
  • Delivered: The selected course is now available for the learning admin to leverage in their platform catalog
  • Retiring: The course is scheduled to be retired 
  • Retired: The course has been retired
  • Archived: The course has been archived by the customer
  • Removed: The course has been removed by the customer
  • Expired: The customer’s licenses are no longer active and their courses have moved to the archived tab

Quickly find and take action on retired courses

Admins don’t have to spend time searching through the entire catalog to replace retired courses. Admins will automatically receive a notification and be given suitable replacement courses based on recommendations from our expert curation team and artificial intelligence technology. This streamlines the process of finding suitable replacements, saving time and minimizing manual tasks.

Say goodbye to the time-consuming task of wondering about the status of your courses in your training program. With the My Courses Dashboard, you can easily view the status of each course, stay informed, and improve your overall efficiency and make the learning process smoother for everyone.

Schedule a demo to learn more about the thousands of elearning courses available from OpenSesame.

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March 2023 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/march-2023-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/march-2023-opensesame-plus-publishers/#respond Tue, 21 Mar 2023 22:02:39 +0000 https://live-marketing.opensesame.com/site/?p=25042 We are pleased to introduce our newest OpenSesame Plus publishers joining our elearning marketplace: American Medical Compliance (AMC), lawpilots, Sponge Learning, ORO, and The Access Group!

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OpenSesame is excited to welcome five new publishers to our platform who will bring a wealth of knowledge to OpenSesame Plus! Customers can explore courses from American Medical Compliance (AMC), lawpilots, Sponge Learning, ORO, and The Access Group on topics ranging from healthcare compliance, data protection to climate change, leadership and development, and more!

Easy-to-understand compliance training from legal experts

lawpilots offers a variety of high-quality training including data protection, compliance, IT security, and occupational health and safety with more than 45 courses available in over 35 languages. Each course is led by esteemed legal experts and management consultants to ensure employees receive the most up-to-date information of laws and regulations. Their unique curriculum combines a mix of real-world scenarios, expert interviews, explanatory videos, infographics, storytelling and gamification to give learners a truly immersive experience that aids in fully understanding complex and abstract challenges. 

Stay ahead of compliance regulations with ease

American Medical Compliance’s comprehensive training programs can help organizations navigate the ever-changing healthcare and dental regulatory landscape through their expertise in various state-specific requirements including OSHA, HIPAA, infection control, waste management, and facility safety standards. With the use of interactive audio guides and interactive card games, learners can easily understand complex concepts and retain key information. AMC’s courses immediately correct answers to questions, ensuring that learners stay engaged and effectively retain the necessary information. 

Learn practical skills from experts in minutes

ORO is an OpenSesame exclusive publisher offering short, story-based lessons taught by experts across disciplines from business success, leadership and climate change. What sets ORO apart are their high-quality, interview-style formats to allow learners to engage with the material in a way that feels conversational and approachable, while still providing valuable bite-sized insights and information. In addition to the videos, each course is supplemented with downloadable resources to allow offline review and continued study.

Develop essential skills through microlearning courses

Sponge Learning provides a comprehensive microlearning program that allows organizations to invest in their employees’ professional development while simultaneously enhancing their overall skill set. Learners can tap into over 30 soft and business skills and equip themselves with the tools they need to succeed in the real world. Their courses are tailored to meet the needs of individuals from various backgrounds, sectors, locations, and levels of experience. The bite-sized nature of the video-centered courses makes it easy for employees to fit learning into their busy schedules without disrupting their workflow. This approach empowers learners to develop and grow at their own pace, in a way that best suits their learning style and needs.

A variety of training topics covering diverse needs

Access Learning, part of The Access Group, offers training solutions catering to the learning needs of organizations. As a trusted provider of managed, personalized, and self-directed learning programs, they have established a reputation of excellence in the industry. They offer a wide range of elearning content created by subject matter experts and accredited by the Continual Professional Development (CPD) and other leading industry bodies. Their courses cover a diverse range of topics from health, safety and compliance to personal and professional development to help businesses meet compliance requirements and drive professional development. 

“Cultivating a diverse and extensive library of high-quality content is at the heart of our mission at OpenSesame. We’re thrilled to welcome American Medical Compliance, lawpilots, Sponge Learning, ORO, and The Access Group as our newest OpenSesame Plus publishers, bringing their unique expertise and perspectives to our ever-expanding collection of courses. With their valuable contributions, we can continue to provide our customers with the most comprehensive and innovative elearning solutions on the market.”

Spencer Thornton, SVP of Curation, OpenSesame

With OpenSesame Plus, your organization can access a whole new world of learning and benefit from the knowledge our publishers bring to their courses. If you would like to learn more about how OpenSesame Plus can help your organization, schedule a demo today to discover how you can arm your employees with essential skills and the knowledge needed to reach their goals.

Schedule a demo to learn more about the thousands of elearning courses available from OpenSesame.

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Announcing OpenSesame and Workday Integration: Bringing Employee Training to One Convenient Place https://www.opensesame.com/site/blog/announcing-opensesame-and-workday-integration-bringing-employee-training-to-one-convenient-place/ https://www.opensesame.com/site/blog/announcing-opensesame-and-workday-integration-bringing-employee-training-to-one-convenient-place/#respond Mon, 13 Mar 2023 21:56:16 +0000 https://live-marketing.opensesame.com/site/?p=25027 We’re excited to introduce the new OpenSesame and Workday integration! With this new integration, we’re bringing together our world-class elearning marketplace with Workday’s cloud-based human resources and financial management platform.

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Managing employee training and development can be a daunting task, especially as companies grow and evolve. With varying teams and training needs, tracking employee progress while also creating and managing training resources can become inefficient and time-consuming. 

Now, we have a solution to those challenges. We’re excited to introduce the new OpenSesame and Workday integration!

With this new integration, we’re bringing together our world-class elearning marketplace with Workday’s cloud-based human resources and financial management platform to allow customers the ability to provide high-quality training content to their employees directly in Workday.

“We are thrilled to partner with Workday to provide customers with access to high-quality elearning courses directly in the Workday Learning ecosystem. Our customers can now seamlessly integrate their employee training and development programs into their existing Workday workflows, resulting in improved efficiencies and enhanced learning outcomes.”

Kelli De Los Rios, Senior Manager of Partnerships, OpenSesame

Improved Learning Experience

Employees no longer need to switch between platforms to access training content. Instead, they can access OpenSesame’s extensive library of courses directly from Workday Learning, making training more accessible than ever. Customers can easily send courses from the OpenSesame catalog directly to Workday to create tailored learning experiences for their employees through a wide range of topics, styles, languages, and formats.

Real-Time Reporting and Tracking

By integrating Workday and OpenSesame, customers can benefit from reporting and tracking through detailed analytics and reporting to view completion progress, course ratings, learner engagement and other key metrics. With this information, customers can identify trends, evaluate the effectiveness of their training programs, and make data-driven decisions to improve the learning experience for their employees.

Automatic Catalog Updates

Course updates are automatically synced to Workday on a daily basis, ensuring that courses in Workday are always accurate and up-to-date. This reduces the administrative burden by eliminating the need to search and apply course updates manually, and also reduces the chance of errors or confusion among employees. Customers can feel confident knowing that their employees are receiving the latest information and training, and ultimately improving their performance and productivity. 

Whether you need to upskill your workforce, onboard new employees or stay ahead of industry trends and compliance training, the OpenSesame and Workday integration offers a powerful solution that can help you achieve your goals.

If you’re already an OpenSesame customer, you can get started today by reaching out to your Customer Success Manager. If you’re ready to start benefiting from OpenSesame and Workday integration, schedule a demo today to see how it works.

Schedule a demo to learn more about the thousands of elearning courses available from OpenSesame.

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February 2023 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/february-2023-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/february-2023-opensesame-plus-publishers/#respond Wed, 22 Feb 2023 15:04:23 +0000 https://live-marketing.opensesame.com/site/?p=24956 We are pleased to introduce our newest OpenSesame Plus publishers joining our elearning marketplace: Integrity Training, Framework Tech Media, and The Nova Collective!

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OpenSesame announces three new additions to the OpenSesame Plus catalog: Integrity Training, Framework Tech Media, and The Nova Collective. This latest expansion provides even more opportunities for customers to access high-quality, interactive training content on IT topics, DEI, software development and design.

“This exciting opportunity increases our commitment to keep up with the ever-changing demands for skill development and gives our customers the most updated knowledge and tools they need to stay competitive in their respective industries.”

Spencer Thornton, SVP of Curation, OpenSesame

Increase IT knowledge and skills

Integrity Training delivers in-depth IT training with a strong emphasis on expert instructors and high quality teaching. With this new addition to OpenSesame Plus, customers gain access to a diverse selection of technical and IT certification preparation courses covering topics such as cyber security, cloud computing, networking, blockchain and more. What sets Integrity Training apart are its exceptional video quality, access to niche IT subjects, project-based programming courses and comprehensive practice exams and quizzes.

Advance your organization’s DEI initiatives

The Nova Collective is dedicated to promoting diversity, equity, and inclusion in the workplace by providing elearning courses to help organizations of all sizes advance their DEI initiatives. Their courses and programs are designed to educate and empower employees and support DEI and People leaders in building sustainable DEI programs that create real and lasting change. Its most popular courses are Race & Ethnicity, What is Diversity & What is Inclusion, and Global Cultural Awareness.

Technology training that’s easy to understand  

Framework Tech Media is a leading developer of online courses specializing in technology, web development, and digital design. With a focus on practical exercises, interactive labs, and expert-led instructors, customers can expect a dynamic and enriching learning experience elevated by its high-quality broadcast video production. Its most popular courses include HTML5 Authoring, JavaScript Specialist, and Rock Out with Photoshop.

OpenSesame Plus, now equipped with Integrity Training, Framework Tech Media, and The Nova Collective, offers an unmatched elearning experience for skill development, staying up-to-date with industry standards, and deepening employee knowledge.

Schedule a demo to learn more about the thousands of elearning courses available from OpenSesame.

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January 2023 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/january-2023-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/january-2023-opensesame-plus-publishers/#respond Tue, 17 Jan 2023 22:43:08 +0000 https://live-marketing.opensesame.com/site/?p=24679 We are pleased to introduce our newest OpenSesame Plus publishers joining our elearning marketplace: SoundView, Kineo, The Security Company!

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We are pleased to introduce our newest OpenSesame Plus publishers joining our elearning marketplace: Soundview, Kineo, The Security Company! With their courses, teams can gain more knowledge on work related topics with 20 minute audio book summaries from Soundview. Turn workplace workplace challenges into success in critical areas around safety, compliance, and industry-specific topics with courses by Kineo. Keep your confidential data safe through security awareness training offered by The Security Company. 

Make the most out of limited time

Soundview courses are designed to save you time by concisely providing key points from business books in 20 minutes or less through narrated audio summaries. As an added bonus, each course includes a 3-to-8-page downloadable PDF containing a summary of the book along with key takeaways that can be easily referenced later when needed. Soundview makes it easier than ever to expand your knowledge and grow as a professional. 

“We are delighted to have an opportunity to offer learners an engaging way to develop essential skills needed to be successful without sacrificing hours of their day with courses by Soundview.”

Mega Ysassi, Curation Specialist, OpenSesame

Explore books that have become staples in professional development: The First 90 Days, The 7 Habits of Highly Effective People, The Leadership Challenge, Crucial Conversations, and more.

Tackle workplace training and compliance with ease

Kineo helps you meet workplace compliance demands head-on with modern, innovative learning experiences that will engage learners with animation, audio narration, post-assessment quizzes, and inline activities with subject matter experts who are well acquainted in local legislation and industry standards.

“We are proud to offer courses by Kineo to help our customers confidently meet compliance standards and ultimately achieve success.”

Amanda Sessions, Enterprise Curator, OpenSesame

Improve employee safety by exploring Kineo’s most popular courses Bullying and Harassment, General Evacuation Training , and Fire Awareness and Extinguisher Training.

Strengthen employee cybersecurity knowledge 

The Security Company offers short, interactive training modules ranging from 5 to 10 minutes on topics on cybersecurity and data protection. Each module provides clear objectives and real-life situations, giving employees the tools they need to safeguard their organization’s reputation and information.  At the end of each course, there is a 5-question quiz designed to assess the learner’s understanding of the key points covered in the lesson.

“We are thrilled to provide our customers with training resources to deepen their knowledge in information security and awareness with interactive courses from The Security Company.”

Paige Kracke, Senior Manager of Curation, OpenSesame

Uncover the tools you need to keep your data safe and secure with these popular courses: Protect personal and company information , Identify risks and threats and Work securely wherever I am.

Schedule a demo to learn more about the thousands of elearning courses available from OpenSesame.

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Why and How to Start a Mentoring Program https://www.opensesame.com/site/blog/why-and-how-to-start-a-mentoring-program/ https://www.opensesame.com/site/blog/why-and-how-to-start-a-mentoring-program/#respond Tue, 17 Jan 2023 20:19:50 +0000 https://live-marketing.opensesame.com/site/?p=24667 Did you know January is National Mentoring Month? Celebrated annually, it underscores how influential interpersonal relationships are for fostering learning and skill building.

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In 2023, Your Organization Needs a Mentoring Program. Here’s A Guide to Get Started.

A new year and National Mentoring Month make it the perfect time to take stock: Are you helping employees see the possibilities for career growth at your organization?

Did you know January is National Mentoring Month? Celebrated annually, it underscores how influential interpersonal relationships are for fostering learning and skill building. 

When the month was first commemorated back in 2002, the spotlight was squarely on the importance of youth mentorship programs. Today, though, we know how important coaching and mentoring is at all levels of professional development, even for individuals who are well established in their careers. 

Why mentoring matters

Creating a mentoring program for your organization has a number of proven benefits. Matching new employees with a more veteran mentor during the onboarding process helps those newcomers get up to speed more quickly, and creates a space to ask questions that’s free of any of the pressures that might exist in a manager–report relationship. 

Beyond onboarding, a formal mentorship program is a powerful way to show your workforce that the organization values them and is invested in their growth. By creating—or even mandating—a mentoring program, you signal to your teams that making space to talk about career trajectories matters, and that empowering individuals with the skills they need is a priority to you. 

Ultimately, these investments in your organization’s people help them feel appreciated and valued, while also enabling them see what opportunities lie ahead in their careers. And that future vision is critical for employee retention: According to a recent report from OpenSesame and Lighthouse Research & Advisory, two in three workers have quit a job because of a lack of career growth, but 90% of them would have stayed if they’d seen opportunities ahead

Starting (or improving) your mentoring program

With the start of the new year and the national recognition of mentoring this month, now is the perfect time to take stock of the state of mentorship in your organization. If you have an existing program, consider taking a survey of the participating mentees to see what impact they think mentorship is having for them.

But don’t forget to check in with your mentors, too—these folks are stepping up and taking on important, but extra, work for your organization. Often, mentorship conversations require a lot of emotional intelligence, tact, and strategic thinking. Are your mentors getting the support they need in these areas? Is there training you can make available to better equip them for these responsibilities? Now is an opportune time to identify and prioritize those opportunities.

If your organization doesn’t have a coaching and mentoring program yet, well, make 2023 your year! We’ve put together a handy little guide to help you make the case for investing in mentorship for your employees, as well as some pointers for how to get started. With the right resources and training, you’ll have your program up and running in no time!

Interested in learning more on this topic? Check out these resources!

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OpenSesame and Accord Partner Up to Automate and Simplify eLearning Course Management https://www.opensesame.com/site/blog/opensesame-and-accord-partner-up-to-automate-and-simplify-elearning-course-management/ https://www.opensesame.com/site/blog/opensesame-and-accord-partner-up-to-automate-and-simplify-elearning-course-management/#respond Tue, 13 Dec 2022 15:56:33 +0000 https://live-marketing.opensesame.com/site/?p=24440 OpenSesame and Accord LMS, a provider of innovative compliance learning solutions, have announced a strategic partnership that will automate that work for you. 

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Do you spend hours each week in your learning management system (LMS) managing and updating elearning courses? Well, there’s good news. OpenSesame and Accord LMS, a provider of innovative compliance learning solutions, have announced a strategic partnership that will automate that work for you. 

OpenSesame offers the most comprehensive catalog of over 30,000 high-quality elearning courses in a variety of formats and languages. Now, with our new direct integration with Accord LMS, learning administrators can automate manual tasks that would normally take hours out of their week. Course details and metadata sync automatically to Accord when updates have been made. Plus, you will know about scheduled course retirements and will be given recommendations so that you can replace the old course in just a few steps. That means no more spending time tracking course updates on your own.

Accord has enjoyed a close relationship with OpenSesame for many years. This direct integration with OpenSesame’s vast library of quality content allows us to offer our clients even more opportunities to simplify and enhance their learning programs.

Rick Bruce, Director of Product Development, Accord LMS

This partnership is part of our ongoing commitment to make it easier for administrators to find, deliver, and manage elearning courses from one centralized place. If you’re a learning administrator interested in simplifying elearning course management, contact us to learn more about our integration with Accord LMS.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful workforce eLearning in every industry. With the most comprehensive catalog of eLearning courses from the world’s top publishers, OpenSesame’s learning experts guide global companies every step of the way. From finding the ideal courses to mapping them to core competencies, syncing them with an LMS to increasing utilization and improving L&D programs. OpenSesame provides the flexibility of multiple purchasing options with simple to use and administer eLearning courses. OpenSesame has added even more Global 2000 brands in a moment of an increasingly virtual workforce. And with over 30,000 courses, the eLearning platform touches all industries in all markets. The company is defining a new era of engaging a people-first talent force. 

About Accord

Accord LMS, a Noggin Guru company, has been providing cost-effective enterprise class Learning Management to organizations of all sizes since 2009.  Accord’s unique hierarchical design and automation features provide the ideal solution for distributed learning environments.  The Accord Team values our clients as part of our business family and actively promotes and models open and respectful communications, honesty, and loyalty. Learn more at https://www.accordlms.com.

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OpenSesame and ExpertusONE Integration Accelerates Learning and Heightens Engagement https://www.opensesame.com/site/blog/opensesame-and-expertusone-integration-accelerates-learning-and-heightens-engagement/ https://www.opensesame.com/site/blog/opensesame-and-expertusone-integration-accelerates-learning-and-heightens-engagement/#respond Tue, 29 Nov 2022 21:24:02 +0000 https://live-marketing.opensesame.com/site/?p=24380 OpenSesame, announced a strategic integration with ExpertusONE LMS in furthering employee learning and training. With this partnership, the two companies build on the future of the workplace training experience.

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With this partnership, the two companies build on the future of the workplace training experience

OpenSesame, a market-leading SaaS global elearning innovator, announced a strategic integration with ExpertusONE LMS in furthering employee learning and training.

Together, OpenSesame and ExpertusONE make elearning a more focused and efficient process. This integration makes it possible to deploy training materials without the administrative drain of manually uploading courses and tracking the progress of those going through them. Administrators also now have the capabilities in sending OpenSesame coursework straight from their ExpertusONE Learning Management System and learners can launch the courses through Microsoft Teams or Slack as well.

Accessing OpenSesame publishers and courses through ExpertusONE’s LMS maximizes resources and provides learners with a variety of topics and styles. The elearning content library from OpenSesame is always fresh and current—courses are automatically updated.

ExpertusONE’s LMS maximizes access to OpenSesame’s wide range of coursework and publishers. Whatever the topic or format, OpenSesame’s elearning content is kept current and updated automatically with fresh and new educational offerings continually added.

OpenSesame’s extensive elearning course library coupled with ExpertusONE’s adaptable, next-generation LMS platform yields better training outcomes for individuals and organizations alike. Benefits include increased engagement, trackable training data, streamlined learning, effective recruitment, and more. OpenSesame’s courses will be distributed through an LMS that offers extensible apps for learning flexibility, infrastructure for interactive learning, and robust data and reporting capabilities to reveal training effectiveness.

Mohana Radhakrishnan, COO, ExpertusONE

OpenSesame’s library offers over 30,000 high-quality courses to assist enterprises worldwide in developing more analytical and actionable learning. With the combined power of ExpertusONE and OpenSesame, training utilization across entire global organizations can be boosted and enhanced. 

  • Seamlessly gives teams access to relevant learning resources
  • Helps organizations and individuals upskill, reskill, and stay future-ready
  • Increases employee engagement and training utilization
  • Strengthens employee retention and recruitment

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful workforce elearning in every industry. With the most comprehensive catalog of eLearning courses from the world’s top publishers, OpenSesame’s learning experts guide global companies every step of the way. From finding the ideal courses to mapping them to core competencies, syncing them with an LMS to increasing utilization and improving L&D programs. OpenSesame provides the flexibility of multiple purchasing options with simple-to-use and administer elearning courses. OpenSesame has added even more Global 2000 brands in a moment of an increasingly virtual workforce. And with over 30,000+ courses, the elearning platform touches all industries in all markets. The company is defining a new era of engaging a people-first talent force.

About ExpertusONE

ExpertusONE is a leading cloud-based learning management platform designed to change how learning resources are found,  shared,  tracked, collaborated on and actually retained. Headquartered in Silicon Valley, ExpertusONE helps the world’s most innovative companies transform the way their employees, customers and partners learn using modern LMS technology. Our digital learning platform includes compliance, product training, sales enablement and employee development products that meet customers at any stage of growth. ExpertusONE’s powerful and easy-to-use tools drive learning and expand the experience into Salesforce, Slack and other systems to meet learners right where they are—resulting in increased training adoption and knowledge retention. Learn more at www.expertusone.com.

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OpenSesame and Blossom Partner to Integrate Learning Technology and Advance Organizational Learning https://www.opensesame.com/site/blog/opensesame-and-blossom-partner-to-integrate-learning-technology-and-advance-organizational-learning/ https://www.opensesame.com/site/blog/opensesame-and-blossom-partner-to-integrate-learning-technology-and-advance-organizational-learning/#respond Mon, 21 Nov 2022 19:20:01 +0000 https://live-marketing.opensesame.com/site/?p=24327 We are excited to announce our partnership with Blossom, an end-to-end organizational and learning management system that helps to manage training and personnel seamlessly in one place.

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It’s no secret that elearning is becoming an increasingly important aspect of organizational learning. As new technology advances, so does the way we learn, and with that comes new and innovative ways to integrate elearning into our organization. We are excited to announce our partnership with Blossom, an end-to-end organizational and learning management system that helps to manage training and personnel seamlessly in one place. The integration with Blossom enables learning administrators to easily manage their elearning content from the OpenSesame marketplace.

OpenSesame significantly improves the learning experience on the Blossom platform. With OpenSesame integrated into the system, Blossom users can access a huge amount of content and courses in one place. Blossom users have instant access to the best content and courses through OpenSesame, which also curates the content and courses. As a result of the integration with OpenSesame, the Blossom platform can now provide its customers with an improved level of service, which upgrades all of its capabilities.

Tal Nevo, Chief Scientist, Blossom

Tailored content at your fingertips

With OpenSesame’s extensive catalog of online training content in a variety of formats and languages, this integration makes it easy for administrators to select courses, curate lists, and send courses to the Blossom LMS and straight to your learners–all in one place.

Reduce your administrative workload

Now with the help of our integration, course updates and metadata sync automatically to Blossom. That means, if any information related to your courses change, you won’t have to spend time manually tracking down and applying those changes in your LMS. 

No more outdated courses in your LMS

When a course is scheduled for retirement, you will be given replacement courses based on recommendations from our curation team and artificial intelligence technology to ensure your training content is always up to date. 

The integration between OpenSesame and Blossom helps streamline the elearning process so you can focus on what’s important: providing quality training for your employees to ensure they have the skills they need to be successful.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful workforce eLearning in every industry. With the most comprehensive catalog of eLearning courses from the world’s top publishers, OpenSesame’s learning experts guide global companies every step of the way. From finding the ideal courses to mapping them to core competencies, syncing them with an LMS to increasing utilization and improving L&D programs. OpenSesame provides the flexibility of multiple purchasing options with simple to use and administer eLearning courses. OpenSesame has added even more Global 2000 brands in a moment of an increasingly virtual workforce. And with over 30,000 courses, the eLearning platform touches all industries in all markets. The company is defining a new era of engaging a people-first talent force. 

About Blossom

Founded in 2007, Blossom is an Israeli software company. In the past 15 years, the company has developed a modular platform with an easy-to-use user interface to enable the creation, management, and control of knowledge, learning, training, collaboration, and organizational internal connections. In addition to being based on a solid academic research base, Blossom’s solutions are based on extensive experience gained from successful implementation projects in hundreds of organizations worldwide. With Blossom, organizations can get a comprehensive solution in one system for all aspects related to employee competency. 

Aside from the LMS capabilities, Blossom enables the computerization of a range of other processes, including employee evaluation, onboarding, coaching, on-the-job training, portal management, community engagement, blogs, project management, teamwork management, and regulatory compliance.

Blossom is a “no-code” system operated by the HR department and does not require IT assistance. It can be easily integrated to other organizational systems, and helps to better the efficiency of processes. Learn more at https://home.blossom-kc.com.

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OpenSesame’s Updated Integration with Degreed Creates a Better Path to Employee Learning, Upskilling, and Training https://www.opensesame.com/site/blog/opensesames-updated-integration-with-degreed-creates-a-better-path-to-employee-learning-upskilling-and-training/ https://www.opensesame.com/site/blog/opensesames-updated-integration-with-degreed-creates-a-better-path-to-employee-learning-upskilling-and-training/#respond Wed, 26 Oct 2022 17:28:59 +0000 https://live-marketing.opensesame.com/site/?p=24106 OpenSesame announced an enhanced integration with long-standing partner, Degreed. This improved integration will allow for a more customized and comprehensive training solution.

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OpenSesame, a leading SaaS global eLearning innovator, announced an enhanced integration with long-standing partner, Degreed. This improved integration will allow for a more customized and comprehensive training solution that is engaging and future-ready.

We are excited to offer this enhanced integration to our customers and believe it will provide a more seamless and efficient eLearning experience.

Emily Clack, Product Manager, OpenSesame

The Degreed and OpenSesame integration uses the latest technology to provide customers with access to a refreshed Courses page that allows them to easily manage their content library. This integration will save customers valuable time and resources by automatically updating courses and their details to ensure that eLearning content from OpenSesame is always accurate and up to date.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful workforce eLearning in every industry. With the most comprehensive catalog of eLearning courses from the world’s top publishers, OpenSesame’s learning experts guide global companies every step of the way. From finding the ideal courses to mapping them to core competencies, syncing them with an LMS to increasing utilization and improving L&D programs. OpenSesame provides the flexibility of multiple purchasing options with simple to use and administer eLearning courses. OpenSesame has added even more Global 2000 brands in a moment of an increasingly virtual workforce. And with over 30,000+ courses, the eLearning platform touches all industries in all markets. The company is defining a new era of engaging a people-first talent force.

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Celebrating Hispanic Culture Through the Universal Language of Dance https://www.opensesame.com/site/blog/celebrating-hispanic-culture-through-the-universal-language-of-dance/ https://www.opensesame.com/site/blog/celebrating-hispanic-culture-through-the-universal-language-of-dance/#respond Thu, 13 Oct 2022 18:58:44 +0000 https://live-marketing.opensesame.com/site/?p=24022 Join us as we celebrate and share stories from our colleagues in the Juntos Employee Resource Group. Read Director of Digital Marketing and Operations, Katerina Maerefat’s, story about how hispanic dance connects her to her culture.

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September 15th through October 15th is Hispanic Heritage Month. Join us as we celebrate and share stories from our colleagues in the Juntos Employee Resource Group. Read Director of Digital Marketing and Operations, Katerina Maerefat’s, story about how hispanic dance connects her to her culture.

Dancing with the feet is one thing, but dancing with the heart is another

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Growing up surrounded by my Venezuelan family, music and dancing were an integral part of our gatherings for birthdays, holidays, etc. I remember my Tia (“Aunt”) Dulce teaching me how to dance for the first time when I was young. “Look at my feet, and follow them” is what she would say, which helped because I have always been more of a visual learner. But what it took me a while to understand, was the reason she taught me in this manner versus more of a typical “1-2-3” style. It was because, for her, the music had to be felt in your heart and then translated down to the movement of your body.

Fast forward to my high-school years, where I joined and participated in a Venezuelan folk dancing group called “Venezuela en Danzas”. This group was created to share the universal language of dance and Venezuelan folklore with the surrounding communities. Unlike most typical high schoolers who spent the start of their weekends hanging out with friends, I spent every Friday night strapping on my tacones (“high heel shoes”) and falda (“skirt”) and practicing Joropo and Tambor (i.e traditional dances of Venezuela). We performed at many venues across Texas including state fairs, church bazaars, retirement homes, etc. Spreading the language of dance to all those that would watch and listen.

I was not born in Venezuela, but I come from a family of immigrant parents who came to the states to pursue higher education. My mother was born in Caracas, Venezuela and it is through her and her family that she brought to this country for a better life that I learned about my hispanic culture. Specifically, the culture of dance. Often called the “core of culture” and a “universal language,” dance illustrates cultural identity and keeps traditions alive through the ages. It is both a source and exhibition of national pride and reflects and creates cultural tradition. Hispanic culture dance is for social purposes that brings friends and family together in an emotional connection to the music and traditions of their ancestors.

So on this Hispanic Heritage Month, I look back on my culture with pride and remember how I am keeping it alive by helping celebrate it through the universal language of dance.

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OpenSesame and Gyrus Come Together To Streamline Training and Compliance https://www.opensesame.com/site/blog/opensesame-and-gyrus-come-together-to-streamline-training-and-compliance/ https://www.opensesame.com/site/blog/opensesame-and-gyrus-come-together-to-streamline-training-and-compliance/#respond Wed, 12 Oct 2022 14:12:02 +0000 https://live-marketing.opensesame.com/site/?p=24017 Gyrus, an award-winning LMS platform, has joined forces with OpenSesame to form a new learning technology integration that goes beyond SCORM/AICC.

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In partnership, these two companies open up faster and more effective training

Gyrus, an award-winning LMS platform, has joined forces with OpenSesame to form a new learning technology integration that goes beyond SCORM/AICC.

Learning and development programs are often plagued with inefficient processes, including manually curating and distributing courses. These tedious processes give rise to liabilities that effect learning and performance, risking burnout of your L&D team and disengagement of learners. 

With their new integration, OpenSesame and Gyrus get rid of the manual work, driving better performance through easier course setup and activity reporting. The integration ensures that training materials are kept up to date and learners are able to access and engage with them in a way that’s immediate and easy.

Gyrus offers fully scalable cloud solutions for companies of any size and provide a variety of different formats of learning from online, webinars, instructor-led, and more. Gyrus’ LMS makes it possible for organizations to choose from a wide range of learning materials, and choose how they want people to learn.

Gyrus Systems and OpenSesame have worked in close partnership for many years together. We’re thrilled that their content and our training platform are now closer than ever with this beautiful and seamless integration, allowing learners to access training more easily than ever before.

Viren Kapadia, President and CEO

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Music to My Ears https://www.opensesame.com/site/blog/music-to-my-ears/ https://www.opensesame.com/site/blog/music-to-my-ears/#respond Wed, 05 Oct 2022 18:51:01 +0000 https://live-marketing.opensesame.com/site/?p=24011 September 15th through October 15th is Hispanic Heritage Month. Join us as we celebrate and share stories from our colleagues in the Juntos Employee Resource Group. Read Product Support Specialist, Raul Ruiz’s, story about how music connects him to his heritage both at home and at work.

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September 15th through October 15th is Hispanic Heritage Month. Join us as we celebrate and share stories from our colleagues in the Juntos Employee Resource Group. Below, read Product Support Specialist, Raul Ruiz’s, story about how music connects him to his heritage both at home and at work. 

The topic of Hispanic heritage is always a tough one for me to reflect on. I’m the first generation born here in the USA to two immigrant parents from Mexico. That gives me the honor of being Mexican American, but with that honor comes the fact that I don’t always feel I belong in either culture. Luckily, these days I’m much more confident in the amalgam that is me. It sure has been a journey, but one thing that always allowed me to feel connected to my Mexican roots has been music. 

There wasn’t a day growing up that music wasn’t blasting in the house. My parents were always putting on the jams, whether they be classic songs from their hometown or Spanish covers of American oldies. Hearing that music always allowed me to feel connected to a part of myself that I wasn’t confident was even there. When I would visit my extended family back in Mexico, music gave me common ground to speak with them and I didn’t feel as disconnected. 

Now this brings me to OpenSesame and when I knew this was the place to be for me. I had joined the Juntos! ERG and sure enough one of the events was tuning in to listen to some music during the workday. Never had I experienced a workplace where the music they played was the music that I listened to growing up. Yet, here I was listening to the same songs that were played at my sister’s quinceañera. It may have seemed like a small thing, but for me, it filled me with joy and optimism that this company was truly something special. 

These days I’m much more confident in the fact that I walk the line between both my Mexican and American heritage. If you ever hear me speak you know any Spanish word will be spoken with my Spanish accent. Now, I actually co-lead the Juntos! ERG and my goal is to make sure it’s a space where anyone can feel welcome to be who they are and know they are seen.

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Picker Pride: How My Hometown Helps Celebrate My History https://www.opensesame.com/site/blog/picker-pride-how-my-hometown-helps-celebrate-my-history/ https://www.opensesame.com/site/blog/picker-pride-how-my-hometown-helps-celebrate-my-history/#respond Wed, 28 Sep 2022 18:58:41 +0000 https://live-marketing.opensesame.com/site/?p=23984 September 15th through October 15th is Hispanic Heritage Month. Join us as we celebrate and share stories from our colleagues in the Juntos Employee Resource Group. Today, hear from Megan Ysassi, Curation Specialist, her story of pride and embracing her family’s past to enrich her present. 

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September 15th through October 15th is Hispanic Heritage Month. Join us as we celebrate and share stories from our colleagues in the Juntos Employee Resource Group. Today, hear from Megan Ysassi, Curation Specialist, her story of pride and embracing her family’s past to enrich her present. 

Twenty miles west of Corpus Christi, Texas, is the city of Robstown. It’s here that I learned what it meant to have pride. In Robstown, embracing the pain of your past is at the town’s core, and Robstownian’s showcase the history of its community members being cotton pickers. Driving into the city, you can see the roots and historical legacy that the town and its people were built upon. The cotton ball is a prominent symbol of pride—from the high school mascot to locally owned businesses, the cotton symbol acknowledges the history of many Hispanic migrant farm workers in the South Texas region who worked hard to make an honest living.

So what does it mean to be a cotton picker and have picker pride in Robstown Texas? For the Rodriguez family, it was a means to an end—the way to put food on the table and clothes on the backs of their 8 children. It also meant showing their daughter, Christy, what it means to make the impossible possible for a household. For the Ysassi Family, it was working the fields to provide for their children and give them a better future, but it also meant showing their son, Raymond, that there was no substitute for hard work. For Christy and Raymond, my parents, this meant showing their daughters that despite adversity, challenge, or lack of means, you can achieve anything you put your mind to. The sacrifices of those who picked and their tireless efforts make them my heroes and the reason why I choose to tell this story every year. 

In the time I have been at OpenSesame, I have been in a community that encourages me to reiterate to myself the core of embracing diversity. To me, this is realizing that your own thoughts, understandings, and experiences will not match with those around you and that is what makes the spaces we live in unique and beautiful. So today, as we continue to celebrate Hispanic heritage month, I say to you: be encouraged; stay curious about other narratives and other people’s lived experiences.

My family’s history as migrant workers was hard lived, but growing up in Robstown—where the community made the choice to view it as a legacy of pride and perseverance—taught me to value our past. Every one of us has a choice. We can curse the dark and hold on to the pains of the past or we can turn on the light. I’ve chosen to shed light, to celebrate our Hispanic history, culture, and the contributions of those who came before me to make it possible for me to be where I am and who I am today.

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September 2022 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/september-2022-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/september-2022-opensesame-plus-publishers/#respond Tue, 20 Sep 2022 20:44:50 +0000 https://live-marketing.opensesame.com/site/?p=23928 OpenSesame is excited to announce two new additions to our learning platform. Joining us is Assemble You, who is carrying the flag for audio, an underrepresented modality in learning. OpenSesame is also excited to bring you new courses by Dr. Roger Firestien who has taught more people to lead the creative process than anyone else in the world.

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OpenSesame is excited to announce two new additions to our learning platform. Joining us is Assemble You, who is carrying the flag for audio, an underrepresented modality in learning. Assemble You offers a broad library of podcast-style courses teaching people-focused skills, including leadership, mental health, diversity, equality and inclusion and communication. With 89% of employees wanting training that is available anywhere and anytime they need to do their job, Assemble You delivers meticulously researched, easily-consumed training that fits around learners and their lives.

“We’re excited to offer courses by Assemble You to provide learners with a library of podcast-style courses to cater to various learning styles.”

Spencer Thornton, Vice President of Curation, OpenSesame

OpenSesame is also excited to bring you new courses by Dr. Roger Firestien who has taught more people to lead the creative process than anyone else in the world. All courses use real-life examples, backed by solid research and provide practical skills to become deliberately creative. Activities after the video lessons are designed to extend the viewers’ learning to help them apply their newly acquired Creative Problem-Solving skills in their professional or personal lives. His courses cover topics such as Innovation, Creative Problem-Solving, Leadership, Creativity, Business, & Education.

“At OpenSesame, we strive to constantly upgrade our OpenSesame Plus library with engaging content. Dr. Roger Firestien’s courses will give you practical methods to approach problems and unleash your creative powers”

Spencer Thornton, Vice President of Curation, OpenSesame

With the additions of Assemble You and Dr. Roger Firestien, OpenSesame has expanded our already wide range of courses and training, offering you and your team up-to-date eLearning in whatever you need to know.

Schedule a demo to learn more about the thousands of eLearning courses available from OpenSesame.

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Stephen D’Antonio of Shatterproof Draws From Personal Experience to Help Businesses and the Community Learn About Preventing Addiction https://www.opensesame.com/site/blog/stephen-dantonio-of-shatterproof-draws-from-personal-experience-to-help-businesses-and-the-community-learn-about-preventing-addiction/ https://www.opensesame.com/site/blog/stephen-dantonio-of-shatterproof-draws-from-personal-experience-to-help-businesses-and-the-community-learn-about-preventing-addiction/#respond Fri, 02 Sep 2022 15:41:35 +0000 https://live-marketing.opensesame.com/site/?p=23818 September is National Recovery Awareness month. To help increase awareness and promote education, we're sharing the powerful story of Stephen D'Antonio, Executive Vice President for Shatterproof, a featured OpenSesame publisher offering educational materials addressing addiction.

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September is National Recovery Awareness month. To help increase awareness and promote education, we’re sharing the powerful story of Stephen D’Antonio, Executive Vice President for Shatterproof, a featured OpenSesame publisher offering educational materials addressing addiction.

On the surface, Stephen D’Antonio had all of the markings of success. With a BA in Economics from Dartmouth College, an MBA from Harvard University, and a thirty-year career at Morgan Stanley, he had achieved much. But despite having what many would consider an ideal life, his family, like so many out there, was touched by the darkness of addiction.

His youngest son struggled with alcohol, almost losing his life four times. Stephen came to a critical juncture in his life. He could either continue his high-profile role at Morgan Stanley or dedicate himself to helping his son and others affected by addiction. He made the decision to leave his role and devote himself to helping his son and spreading awareness about the truths about drug and alcohol abuse.

He began by learning everything he could. He took graduate-level classes at Harvard in psychopharmacology, neuroscience, and public health. Stephen then launched a podcast in 2017 with the goal of supporting others whose families were also struggling with addiction.

The podcast series is really useful for parents that are actually in the middle of addiction and who are struggling to understand what’s going on with their child.

Stephen D’Antonio

Stephen’s path in learning about the science behind addiction, producing the podcast, and tending to his own family, lead him to his current role as Executive Vice President for Shatterproof. Shatterproof is focused on educating companies and communities about addiction, as well as the research-backed treatments that are available today. Shatterproof is also actively engaged in removing the stigma that comes from the misperceptions people have about those suffering from addiction. They deployed a program in Pennsylvania focused on changing how people think about addiction and those suffering from it. It has so far reached 4 million people, with plans to launch in more states.

Shatterproof’s reach also extends to online learning. Right now on OpenSesame you can find “Addiction: Six Essential Lessons” 20-30 minute long classes that cover the signs and symptoms, risk assessments, as well as how to prevent drug and alcohol abuse. This type of coursework is essential for any L&D program that wishes to help employees deal with issues of addiction in their own lives.

25% of families are dealing directly with addiction in their household. While it’s a niche topic, there’s really not great education that’s out there in a big way, hopefully, we’re changing that with OpenSesame and these lessons.

Stephen D’Antonio

Stephen’s drive, intellectual curiosity, and strategic thinking not only helped him in his career at Morgan Stanley, but also made him the perfect fit for his role as Executive Vice President for Shatterproof. He understands both the more analytical aspects of helping run a company and the human toll of addiction. With plans for Shatterproof to be the biggest presence in the non-profit space related to addiction, there’s no doubt that they will succeed.

Check out the interview we did with Stephen in episode #42 of the Learning Unlocked Podcast to hear more about his personal and professional journey or keep an eye out for Shatterproof’s upcoming webinar on 9/30, hosted by Stephen, that will further explore alcohol and drug abuse and how it impacts our lives.

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OpenSesame and 360Learning join together in offering enhanced learning https://www.opensesame.com/site/blog/opensesame-and-360learning-join-together-in-offering-enhanced-learning/ https://www.opensesame.com/site/blog/opensesame-and-360learning-join-together-in-offering-enhanced-learning/#respond Tue, 23 Aug 2022 19:39:38 +0000 https://live-marketing.opensesame.com/site/?p=23767 OpenSesame, leaders of the Saas eLearning industry, announced a strategic integration with 360Learning to improve how workers learn and train.

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In partnership, the two companies build on the future of the workplace training experience

OpenSesame, leaders of the Saas eLearning industry, announced a strategic integration with 360Learning to improve how workers learn and train.

With a 91% average completion rate, a wide variety of use cases, and a focus on collaborative learning, 360Learning is a perfect fit with OpenSesame’s customized and comprehensive coursework. The integration of 360Learning with OpenSesame streamlines the learning process, removing the time spent on activities like constantly uploading materials, monitoring courses and students’ progress, and decreasing overall administrative time and effort.

Utilizing 360Learning’s LMS in accessing training as well as publishers offers learners a huge variety of topics and learning formats. With OpenSesame’s library of eLearning content being continually updated and refreshed, your company’s employees will always have up-to-date courses and training available to them. 

Our joint clients seek the best collaborative learning experiences and high quality content. We are excited to be partnered with OpenSesame to deliver best-in-class content and curation directly through our 360Learning platform.

Bruce Mazza, Senior Vice President of Global Alliances

With 25,000+ high quality courses, OpenSesame makes learning a more actionable and analytical process. Together, 360Learning and OpenSesame enhances and improves training across global organizations.

  • Seamlessly gives teams access to  the learning resources they require
  • Helps organizations and individuals upskill, reskill, and stay future-ready
  • Increases employee engagement and training utilization
  • Strengthens employee retention and recruitment

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful workforce eLearning in every industry. With the most comprehensive catalog of eLearning courses from the world’s top publishers, OpenSesame’s learning experts guide global companies every step of the way. From finding the ideal courses to mapping them to core competencies, syncing them with an LMS to increasing utilization and improving L&D programs. OpenSesame provides the flexibility of multiple purchasing options with simple to use and administer eLearning courses. OpenSesame has added even more Global 2000 brands in a moment of an increasingly virtual workforce. And with over 25,000+ courses, the eLearning platform touches all industries in all markets. The company is defining a new era of engaging a people-first talent force. For more information, visit www.OpenSesame.com

About 360Learning 

360Learning empowers Learning and Development teams to drive culture and growth through Collaborative Learning. Our learning platform combines collaborative tools with the power of an LMS, enabling high-growth companies to unlock learning based on collective expertise instead of top-down knowledge. 360Learning is the easiest way to onboard new employees, train customer-facing teams, and develop professional skills–all from one place. To find out more, please visit 360learning.com.

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OpenDoors Helps Your Organization Strengthen Diversity and Inclusion https://www.opensesame.com/site/blog/opendoors-helps-your-organization-strengthen-diversity-and-inclusion/ https://www.opensesame.com/site/blog/opendoors-helps-your-organization-strengthen-diversity-and-inclusion/#respond Thu, 18 Aug 2022 12:41:27 +0000 https://live-marketing.opensesame.com/site/?p=23747 Along with what your organization already has in place in building DEI, OpenSesame’s OpenDoors microlearning coursework is a powerful addition to expanding your organization’s cultural awareness. 

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We live in a world that’s a rich tapestry of cultures, religions, and traditions. Our workspaces are a cross-section of this greater population, with our team members also coming from a variety of backgrounds and beliefs. 

Inclusiveness means recognizing that our workspaces are made of individuals and not of homogeneity. Diversity makes for better collaboration and problem solving, with our different perspectives offering a more robust process. Organizations need to make sure that every person who is a unique piece of a company’s collective strength, feels like they belong.

With Diversity, Equity, and Inclusion (DEI) being fundamental to building better company culture, it’s important to acknowledge and celebrate the holidays and other significant dates in a way that makes everyone feel like they matter. Learning about these culturally important times of the year and why they’re important doesn’t have to be mysterious or difficult. Along with what your organization already has in place in building DEI, OpenSesame’s OpenDoors microlearning coursework is a powerful addition to expanding your organization’s cultural awareness. 

Show your dedication to multiculturalism

It’s true that specific holidays have traditionally gotten more attention. There’s nothing wrong with observing them, but there are so many other holidays and culturally significant times of the year. Acknowledging these dates, shows that your organization cares about everyone’s beliefs. Inclusiveness shouldn’t be a few paragraphs in an employee handbook or a mandatory video for employees to watch, but an ongoing process of company growth and development. 

Create cultural awareness

Give your employees opportunities to learn about and recognize holidays and observances throughout the year. 

A good first step is to put together a calendar dotted with holidays and dates significant to different cultures and marginalized groups. Awareness is the first step in understanding, and seeing that there are holidays beyond the scope of what we’re all familiar with opens our eyes to a broader perspective. 

Know your employees and what holidays or other important times of the year they observe. Do something special to acknowledge these dates. This could be anything from serving an appropriate holiday treat or sending out a company email talking about the significance of the day. 

Recognize holidays in a way that’s respectful and thoughtful

It’s one thing to know the name and date of a holiday or observance, but having a deeper understanding of its importance to a group of people demonstrates both consideration and respect. When team members know that others care and are invested in who they are, they won’t feel separate from their colleagues, but part of a greater whole. 

Build a more inclusive workspace through OpenDoors

OpenDoors enriches your company’s knowledge and awareness of holidays and observances through micro-learning modules. Each section focuses on a specific holiday, month of awareness, or other notable dates and gives employees deeper insights and knowledge into them

Some of the inclusive celebrations and observances OpenDoors offers education in include:

  • Black History Month (U.S.)
  • Pride Month (U.S.)
  • National Women’s History Month
  • Nation Asian American and Pacific Islander Heritage Month (U.S.)
  • Hanukkah
  • Arab American History Month (U.S.)

Commit your organization to diversity and inclusion

Your employees perform their roles better when they feel like they’re visible. Giving attention to different holidays, and other significant times of the year helps those who have been traditionally marginalized in feeling like they have found the right place with your company.

Though there can be challenges in applying new practices in expanding DEI, OpenDoors and its inclusive training should be a part of a company’s wider efforts in creating more inclusive spaces.

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August 2022 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/august-2022-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/august-2022-opensesame-plus-publishers/#respond Tue, 16 Aug 2022 22:35:21 +0000 https://live-marketing.opensesame.com/site/?p=23736 OpenSesame Plus, leaders of the Saas eLearning industry, are proud to announce a new learning partnership with Healthy Minds. Healthy Minds expertise includes mental health, HR compliance, leadership, and ethics.

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OpenSesame Plus, leaders of the Saas eLearning industry, are proud to announce a new learning partnership with Healthy Minds. Healthy Minds expertise includes mental health, HR compliance, leadership, and ethics.  This learning partnership with OpenSesame Plus will give organizations complete access to Healthy Minds’ vast library of wellness training and resources. 

Healthy Minds was launched in 2014, by the esteemed neuroscientist Dr. Richard Davidson. Through training, mindfulness practices, and other guided activities Healthy Minds offers a variety of learning materials in helping employees improve how they feel. 

“Self-care and bettering well-being are so important and often get overlooked in the workplace. Healthy Minds’ training helps your team members to be healthier and happier.”

Spencer Thornton, Vice President of Curation, OpenSesame

Healthy Minds adds to OpenSesame Plus’ already wide range of courses and training, offering you and your team up-to-date wellness eLearning in whatever you need to know.

Schedule a demo to learn more about the thousands of eLearning courses available from OpenSesame.

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Build a Healthy Workplace Culture Based on Trust https://www.opensesame.com/site/blog/build-a-healthy-workplace-culture-based-on-trust/ https://www.opensesame.com/site/blog/build-a-healthy-workplace-culture-based-on-trust/#respond Fri, 12 Aug 2022 16:22:33 +0000 https://live-marketing.opensesame.com/site/?p=23617 Trust is an essential element of every healthy work relationship and the key to professional advancement. When work relationships are firmly rooted in trust, the result is improved communication and collaboration, greater creativity, increased happiness, and better career opportunities.

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Trust is an essential element of every healthy work relationship and the key to professional advancement. When work relationships are firmly rooted in trust, the result is improved communication and collaboration, greater creativity, increased happiness, and better career opportunities. Compared with people at low-trust companies, people at high-trust organizations report:

  • 74% less stress
  • 106% more energy
  • 50% higher productivity
  • 13% fewer sick days
  • 76% more engagement
  • 29% more satisfaction with their lives
  • 40% less burnout 

Conversely, a breakdown in trust can lead to conflict and keep employees from achieving their full potential. Without trust, the entire organization suffers. The amount of complaining rises and disengagement becomes a serious issue. Gallup estimates that employee disengagement costs the overall US economy as much as $350 billion every year, with each disengaged employee costing their employer up to $10,000 in lost productivity.

The takeaway? Trust is everything.

The Importance of Workplace Trust

As important as it is, trust is not something that we are born with or learn from our teachers at school. It does not come automatically with a job title or a position of authority. Sometimes, we don’t think about trust at all—until it is too late. As Warren Buffet noted, “Trust is like the air we breathe. When it is present, nobody really notices. But when it’s absent, everybody notices.”

So, what can an organization and its leaders do to nurture a culture of trust in which everyone thrives? It starts with a basic understanding of what trust in the workplace looks like.

When there is workplace trust, people feel valued, supported, and respected as individuals. In other words, they feel psychologically safe knowing that they can ask questions, make suggestions, offer feedback, take risks, and rely on their own judgment to make decisions and work uninterrupted without being monitored or micromanaged.

Of course, psychological safety doesn’t just happen—it requires careful thought and deliberate action, as well as an organizational-wide commitment to continuous learning. Below are three very specific ways to begin building an environment of trust where people feel more confident, creative, and productive.

  1. Operate with full transparency. If you wonder how much information to share with employees, remember this: The human brain works overtime when it doesn’t have accurate or timely information. This can lead to false assumptions and misunderstandings. Be clear about expectations, deadlines, and job roles. Give people the information they need so there is no room for misinterpretation. Importantly, don’t have private conversations about issues that involve everyone. Instead, use open communication channels to make sure everyone feels included and informed. Transparent communication builds trust and leads to a more collaborative workplace.
  2. Celebrate differences while looking for similarities. Inclusion is not about shying away from or ignoring differences. Rather, it is about acknowledging and accepting the fact that people bring diverse personalities, backgrounds, values, and traditions to the table. At the same time, people like and trust people who have similar interests and experiences. Look for opportunities to establish common ground around things such as shared values, goals, and hobbies as these are the foundations for close relationships. Similarly, focus on ways to create “win-win” situations. Working together for mutual benefit is a highly effective way to build trust.
  3. Use respectful and responsible language. Show respect for people’s differences and use positive, inclusive language that makes everyone feel part of the team. Ask employees about their language preferences and encourage all team members to learn more about managing unintentional bias and issues related to diversity and inclusion (by offering them training, for example). Psychological safety is one of the most important conditions for open and honest communication.

For more ways to build workplace trust, visit our full catalog of courses which is available through OpenSesame Plus and covers topics such as building trust with remote teams, navigating difficult work situations to preserve trust, communicating to build trust with employees, and creating a culture of trust in a diverse and inclusive workplace.

More about Peter Galvin

Patrick Galvin is a TEDx speaker, author, and the chief galvanizer of The Galvanizing Group, an OpenSesame Plus publisher whose courses emphasize the importance of earning trust and building strong and meaningful business connections.

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OpenSesame Appoints Tamar Elkeles, PhD, and Emily Rollins to its Board of Directors https://www.opensesame.com/site/blog/opensesame-appoints-tamar-elkeles-phd-and-emily-rollins-to-its-board-of-directors/ https://www.opensesame.com/site/blog/opensesame-appoints-tamar-elkeles-phd-and-emily-rollins-to-its-board-of-directors/#respond Wed, 10 Aug 2022 15:22:04 +0000 https://live-marketing.opensesame.com/site/?p=23605 OpenSesame today announced it has appointed Tamar Elkeles, PhD, and Emily Rollins to its Board of Directors. Dr. Elkeles is a highly regarded Chief Human Resources Officer and thought leader, advising globally on Talent, Learning, Human Resources, and Organization Development.

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PORTLAND, Ore. (August 10, 2022) – OpenSesame today announced it has appointed Tamar Elkeles, PhD, and Emily Rollins to its Board of Directors. Dr. Elkeles is a highly regarded Chief Human Resources Officer and thought leader, advising globally on Talent, Learning, Human Resources, and Organization Development. Ms. Rollins has served hundreds of companies during her career at Deloitte, where she held various leadership positions in their U.S. Technology, Media, and Telecommunications practice, Audit Innovation and Transformation, and Diversity and Inclusion initiatives.

Both executives bring decades of experience in technology, talent, finance, and governance to OpenSesame.

Dr. Elkeles has spent 30 years in the human capital space working with technology companies, including 25 years as the Chief Learning and Talent Officer at Qualcomm. She has held key positions in the tech industry, including Chief Human Resources Officer, Chief Talent Executive, and Chief People Officer. In these roles, Dr. Elkeles has led global-scale human capital programs, including talent acquisition, talent development, compensation, benefits, HR systems, organization design, employee communications, DEI, and worldwide HR operations. She has authored four books on Human Capital and was named CLO of the Year by CLO Magazine. Tamar’s governance roles include Board Director for GP Strategies (NYSE: GPX) and G3 VRM (NASDAQ: GGGVU). She holds both an M.S. and PhD in Organizational Psychology.

“The workforce is in a state of transition. Companies are investing in their talent through training as a key differentiator for attraction and retention,” Ms. Elkeles said. “And OpenSesame is at the forefront, providing solutions to leverage learning and development in this new world of work.”

For the past 30 years, Ms. Rollins has guided companies through complex and challenging corporate governance, audit, and reporting processes, especially during periods of high growth. During her 28 years with Deloitte, Ms. Rollins held key leadership roles, including Audit and Assurance partner. Her experiences in innovative and cutting-edge companies prepared her well for corporate governance roles. She is currently a member of the boards of Dolby Laboratories, Inc. (NYSE: DLB), Xometry, Inc. (Nasdaq: XMTR), Science 37 Holdings Inc. (Nasdaq: SNCE), and Dwolla, Inc., as well as several non-profit entities, the Austin Healthcare Council, Great Austin Black Chamber of Commerce, and the Austin Chapter of Ascend.  Ms. Rollins holds a Bachelor of Arts degree in Economics-Accounting and International Relations from Claremont McKenna College. 

“OpenSesame’s growth trajectory is remarkable,” Ms. Rollins said. “The company’s offerings are invaluable with a broad course catalog and ability to expand the elearning footprint to people not already exposed to online learning. Plus, the capacity to easily customize courses into native languages is a market differentiator for the company’s quality programming versus its competitors.”

In a short time, companies worldwide have reimagined how to develop their employees remotely. For global and remote workforces across all industries, OpenSesame is an  indispensable solution with a catalog of 25,000+ elearning courses in 19 languages and courses from world-class content partners such as TED and Harvard Business Publishing.

“The services and breadth of courses we offer are changing the way people learn and work throughout the world. It starts with the people and expertise we have attracted to build OpenSesame,” said Don Spear, CEO of OpenSesame. “Ms. Rollins and Dr. Elkeles bring  valuable practitioner perspectives and decades of experience in global growth, change, diversity, and scalability.”

To meet the unmet training needs of today’s virtual workforce, OpenSesame combines the best publishers and subject-matter experts with its own curation team. Learning administrators can easily customize and deploy specific learning paths across any organization. 

“OpenSesame continues to invest in partnerships, technology, and customization,” said Chris Bounds, Chairman of the Board at OpenSesame. “The modern workforce expects customized content that is easy to engage with—personalization is crucial to the future of learning.”

For more information about OpenSesame’s courses and DEI progress survey, visit https://www.opensesame.com.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful online learning in every industry. With the most comprehensive catalog of elearning courses from the world’s top publishers, OpenSesame helps global companies every step of the way. With over 25,000+ courses, the platform serves all industries in all markets.

Media contact

Hallie Janssen
hallie.janssen@opensesame.com
(917) 253-7355

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Protecting The “Real” You From The “Virtual” You https://www.opensesame.com/site/blog/protecting-the-real-you-from-the-virtual-you/ https://www.opensesame.com/site/blog/protecting-the-real-you-from-the-virtual-you/#respond Tue, 09 Aug 2022 15:10:20 +0000 https://live-marketing.opensesame.com/site/?p=23569 From the time you grab your smart phone in the morning to when you answer that final e-mail at night, you are leaving a digital trail of texts, emails, posts on social media, video meetings and phone calls.

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From the time you grab your smart phone in the morning to when you answer that final e-mail at night, you are leaving a digital trail of texts, emails, posts on social media, video meetings and phone calls.

Put together, they create a vivid digital footprint of who you are. Or, at least, who you are in the virtual world. Believe it or not, the virtual you can have a profound impact on the real you. A virtual mistake can still have very real consequences. And unlike footprints on a beach, a digital footprint can exist forever. 

Most people fly through their day without thinking twice about that footprint — what it says about them or its permanence. If they did, they probably would approach what they send, post or say in a more thoughtful, deliberate way.

Do you ever read your e-mails or texts and imagine how they would sound if read in public? Or if the person you were writing them to, or about, were sitting across the table from you? Do you consider the potential ramifications — on your family, friends or company — before posting on social media? Are you aware of how clients, colleagues and co-workers view you — literally and figuratively — based on your interaction with them via Zoom meetings and conference calls?  

On any given day you can find a story about an individual or large entity that is suffering unexpected, and sometimes dire, consequences from some form of digital communication. There are also daily examples of people who utilized their digital platforms to make a positive impact or create an impression or opportunity that reflects well on them and everyone associated with them. Of course, we all make mistakes, even with the best intentions. There are examples of smart and not-so-smart ways to deal with a digital communique gone wrong as well. 

Everything Is On The Record is dedicated to helping you and your company get the greatest benefit from digital platforms and virtual technology, navigate avoidable consequences and/or address them in an effective manner when they happen. We believe in crisis prevention rather than crisis management, but we also realize that the latter happens to all of us at one time or another; there’s a reason we all keep fire extinguishers in our homes even though we’re not purposely looking to set anything on fire. Whether it’s how to build a brand or industry-leading image via digital platforms, avoid virtual catastrophes or communicate more effectively as an employer or employee through virtual means, we offer tips, exercises and real-life examples to help anyone who wants to be seen in the best light possible, digitally or otherwise. Everything is on the record — but there is a way to decide what that record consists of and what part of that everything everyone sees. We look forward to showing you how.

More about Everything Is On The Record

Everything Is On The Record brings relevant and timely instruction about the power and hazards of social media use for individuals and organizations. Ric Bucher of Fox Sports, and Brian Berger, host of Sports Business Radio bring their years of experience working with professional athletes and sports teams to help leaders, managers, and employees understand social media.

Subjects include understanding the crossover between a corporate and personal brand, simple steps to help you post more effectively and safely, scrubbing your social media, controlling media interviews, presenting yourself in meetings, and handling inappropriate social media posts by employees.

The presenter-style videos provide engaging stories that draw cautionary tales from real-world social media events. The courses include quizzes, prompts and self-reflection activities to help learners engage and remember these valuable lessons.

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Helping Employees Whose First Language is not English https://www.opensesame.com/site/blog/helping-employees-whose-first-language-is-not-english/ https://www.opensesame.com/site/blog/helping-employees-whose-first-language-is-not-english/#respond Tue, 09 Aug 2022 14:54:04 +0000 https://live-marketing.opensesame.com/site/?p=23555 Communicating with employees who do not have English as their first language presents unique communication challenges for co-workers and for customers. There can be problems with grammar, tone, intent or body language.

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Communicating with employees who do not have English as their first language presents unique communication challenges for co-workers and for customers. There can be problems with grammar, tone, intent or body language.

Common communication errors – how important are they?

Grammar

Mistakes in grammar can be annoying but usually they can be understood – so should they be corrected or not? The answer lies in how much it impacts customers or reflects poorly on the business. A good strategy is to identify and address the most common grammatical errors. These include:

  • Using definite and indefinite articles incorrectly: 
    • Meeting is tomorrow. We should not make the noise. 
  • Not putting the “s” on plural count nouns: 
    • Give us five minute.
  • Using plural ‘s’ for nouns that do not have a plural form (i.e. they do not add ‘s’):
    • We need more informations about the product?
    • Could you give us some advices?
  • Using the wrong preposition:
    • It depends of the situation.

Rhythm and Intonation

Usually people from a non-English speaking background (NESB) use the rhythm and intonation patterns of their first language when they speak English. This can make their pronunciation difficult to understand, or it may sound too direct, rude or even aggressive to English speakers. Even advanced speakers of English may continue to make these mistakes and be misunderstood. 

Cultural differences 

What is considered polite and respectful language in one culture may not be seen the same way in another. Greetings are a good example. Who we greet, when we greet them, and the language we use is not standard across cultures. NESB employees can sound rude even when they believe they are showing respect. Linguistic mistakes are often cultural and they are not a reflection of intelligence!

Gestures, body language and silence are also very important in communication and these too are different in different cultures.

How can managers and team leaders help with communication problems or breakdowns?

  • If communication errors are a serious issue in an organization, employers can provide help for NESB employees with coaching or online learning.
  • Managers and team leaders can build communication bridges with NESB team members and create a workplace where employees communicate successfully, and misunderstandings are quickly identified and ‘repaired’. 
  • Let NESB employees know if their language or cultural issues are causing problems with colleagues or customers, and talk about solutions. Make yourself available to discuss any problems they are having.
  • Discuss cultural differences – what individuals think is respectful language, and how to ‘read’ gestures and body language. Compare what is common in your country with others, e.g. eye contact, hand gestures, head movements, facial expressions, sitting postures, physical contact and the distance we stand from someone we are talking to. These can have very different meanings in different cultures, and these differences are not always obvious or understood.
  • Give feedback that identifies specific problems or situations rather than generalizations such as ‘You make mistakes in English.’ ‘People can’t understand you.’ ‘People think you’re rude.’
  • NESB team members or even customers may ask very direct questions such as “Why did you…?”, “Why don’t you..?” or “Why aren’t you…?” English speakers are more likely to soften these questions with “I was wondering …?”, “Is there any reason …?”, or “Could you explain …?” Help NESB employees become aware of these nuances and, before you respond to the tone of a question or the exact words, clarify what the person intends.
  • In your team, discuss silence. English speakers generally link silence with unwillingness to participate and/or lack of interest. In other cultures silence can have a different purpose. It may be a way of taking time to think and give a considered or a correct answer. It can be participating with respect by letting others speak first, e.g. those who are older or more experienced. 
  • Be aware of and discuss linguistic politeness, i.e. saying you understand when you don’t. Under confident English speakers may do this as well as NESB team members. It is a form of politeness, to meet expectations, to avoid conflict or confrontation, to save face and avoid feeling stupid or embarrassed. It’s wanting not to let people down, trying to please the other person. 
  • Recognize and acknowledge improvements: “I thought the email you sent was really well-written. It’s very clear – you are improving.”  Often people don’t recognize their own communication improvements but they will be motivated if they receive praise from managers, team leaders and co-workers.

Eve Ash is a psychologist and CEO of 7 Dimensions. She is the producer of hundreds of videos and online courses, available through OpenSesame. In recent years she has teamed up with linguistics specialist Dr Fran Byrnes to create 60 courses for workplaces with non-English native speakers – to help them and their supervisors develop skills to improve language and coaching.

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The Future of Work Depends on Specialized eLearning https://www.opensesame.com/site/blog/the-future-of-work-depends-on-specialized-elearning/ https://www.opensesame.com/site/blog/the-future-of-work-depends-on-specialized-elearning/#respond Fri, 29 Jul 2022 19:00:08 +0000 https://live-marketing.opensesame.com/site/?p=23438 By using more personalized learning, organizations can better adapt to change, increase productivity, and enable knowledge sharing. As we live and breathe, the future of work is quickly taking a new shape. Globalization, remote teams, climate change, and resource scarcity are changing how people communicate, learn, and do their jobs.

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By using more personalized learning, organizations can better adapt to change, increase productivity, and enable knowledge sharing. 

As we live and breathe, the future of work is quickly taking a new shape. Globalization, remote teams, climate change, and resource scarcity are changing how people communicate, learn, and do their jobs. Delivering personalized learning, directly and efficiently to those who need it, is essential.

Tailored eLearning content is critical 

By simply glancing at our phones, we can see personalization at work in our streaming media, shopping, music, and entertainment lists. Behind the scenes, our preferences and behaviors assist brands in serving us better—and we expect more from these technologies every day.  

As media-savvy consumer behaviors shift, so should workforce training programs.  Companies offering personalized training and tech-forward eLearning provide learners with a higher purpose and boost critical business growth.

Easing the burden on learning & development teams

The new integration between Oracle Learning and OpenSesame meets companies and individuals where they are, with a turnkey learning and development (L&D) strategy focused on learning content and streamlined delivery. 

Traditionally, the process of manually researching, purchasing, deploying, and generating reports on corporate training courses took valuable time and resources from L&D administrators. Courses were delivered but often led to an unfocused performance, with learners feeling disconnected and discouraged by the educational materials.

No more manually uploading or downloading content 

Oracle’s new integration with OpenSesame offers L&D teams a time-saving tool for workforce training. This integration quickly finds and deploys the highest quality corporate training—freeing up costly resources. Plus, Oracle customers can access OpenSesame’s powerful content library faster and easier than before. 

Once your OpenSesame integration is active, you can select courses to add from Oracle Learning Cloud. Please visit www.opensesame.com and log in to the administrator account that contains your course licenses. 

If you’ve created a list or had any created for you, courses can be quickly accessed from this menu option. First, open your OpenSesame account menu and select Lists:

Open a list by clicking on its title. Next, select specific courses by clicking their checkboxes on the left. You may select all courses in a list, specific groups, or individual courses. Please note that only courses with an active license can be sent out.

As soon as at least one course is selected, a Send to Integration button will appear: 

Click this button when you’re ready to proceed. On the next screen that appears, click the Oracle Learning Cloud checkbox and then the Send Now button to add your selections to the set of courses that will be available from Oracle Learning Cloud:

You will then see a confirmation message:

The key to this integration’s success is an administrator-friendly approach. Downloads and uploads happen automatically, with courses instantly updated and retired. This process allows any business to connect its employees with the correct training, simplifying how course content gets distributed, and keeping track of employee progress. 

Oracle Learning Cloud will check and automatically update OpenSesame on a frequency you select (or once a day) to see if there have been any changes or additions to your selected courses. To review which courses you have selected or to remove them, visit the Courses dashboard via your OpenSesame account menu.

Next, locate the courses within Oracle Learning Cloud. 

“We’ve done away with downloading and uploading and sped up the implementation for the admin and end-users,” said Don Spear, CEO, and Co-Founder of OpenSesame. “It’s a seamless process that takes you from curating your collection straight to your learners in a shorter amount of time.”

Whatever someone’s learning objectives or goals, this eLearning integration delivers the exact course content they require, allowing learners to complete it on their schedule.

A History of Shared Customer Care and Growth

OpenSesame is continually expanding its massive course library with over 25,000 eLearning courses available in 18 languages, many of which are mobile-ready—with something to fit any learning style. Customers can choose from training content in various formats to fit how a workforce prefers to learn—short, microlearning, long, quizzes, certifications, simulation-based scenarios, worksheets, and more.

For more information, please visit: https://www.opensesame.com/site/lms-integration/oracle-lms

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July 2022 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/july-2022-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/july-2022-opensesame-plus-publishers/#respond Tue, 19 Jul 2022 17:17:06 +0000 https://live-marketing.opensesame.com/site/?p=23408 OpenSesame is excited to announce two new additions to our learning platform. Joining us is LearnNowOnline, who specializes in training on current and emerging technologies. OpenSesame is also proud to have onboarded RW3 CultureWizard, offering diversity and inclusion coursework, with a focus on intercultural awareness and understanding.

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OpenSesame is excited to announce two new additions to our learning platform. Joining us is LearnNowOnline, who specializes in training on current and emerging technologies. OpenSesame is also proud to have onboarded RW3 CultureWizard, offering diversity and inclusion coursework, with a focus on intercultural awareness and understanding.

LearnNowOnline is an award-winning technical learning company. They offer training in Microsoft Azure, Amazon Web Services (AWS), programming, OWASP, cloud computing, project management, Microsoft Office, and other topics related to technology. With 1000+ courses they offer learning materials for ongoing training or upskilling of your team members. 

With this new partnership Spencer Thornton, Vice President of Curation says, “For teams of any size, LearnNowOnline provides technical training in the key technologies that help people expand their expertise and better succeed in their careers.”

OpenSesame is also excited to bring you new and exclusive e-learning courses by award-winning RW3 CultureWizard to help you and your team in having better relationships with your clients or colleagues wherever they may be across the globe. Whether you’re having an in-person meeting or over video, it’s important to have an understanding of the people you work with for better collaboration and communication. Since 2001, RW3 CultureWizard has helped over 1000 global companies and 5+ million employees around the world develop the type of inclusive and collaborative work environments that drive business success.

Spencer Thornton, Vice President of Curation adds, “We’re excited to offer RW3 CultureWizard’s e-learning courses in helping your team in gaining a greater appreciation and understanding of those from differing backgrounds, cultivate better collaboration and communication, and help you and your organization in achieving more.”

With the addition of LearnNowOnline and RW3 CultureWizard OpenSesame has expanded our already wide range of courses and training, offering you and you team up-to-date eLearning in whatever you need to know.

Schedule a demo to learn more about the thousands of eLearning courses available from OpenSesame.

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OpenSesame and SAP SuccessFactors Integration Creates a Better Path for the Future of Employee Learning https://www.opensesame.com/site/blog/opensesame-and-sap-successfactors-integration-creates-a-better-path-for-the-future-of-employee-learning/ https://www.opensesame.com/site/blog/opensesame-and-sap-successfactors-integration-creates-a-better-path-for-the-future-of-employee-learning/#respond Thu, 30 Jun 2022 22:05:27 +0000 https://live-marketing.opensesame.com/site/?p=23286 OpenSesame, a market-leading SaaS global eLearning innovator, announced a strategic integration to advance employee learning with SAP SuccessFactors.

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OpenSesame, the global leading course marketplace, has recently announced a strategic integration with SAP SuccessFactors to advance employee learning. This collaboration aims to streamline the learning process, saving customers valuable time and resources by eliminating the need for constant course uploads and monitoring. 

Through this integration, administrators are empowered with robust capabilities to effortlessly deliver OpenSesame’s content library directly through the SAP SuccessFactors Learning Management System. This seamless integration creates a powerful learning environment that enables learners to explore courses that include a diverse range of topics, languages, and formats, resulting in continuous growth and development. 

OpenSesame’s vast content library, consisting of over 30,000 high-quality courses, ensures that companies worldwide have access to relevant and up-to-date training and development content. By leveraging the combined strengths of SuccessFactors and OpenSesame, organizations can boost training utilization and equip their workforce with learning easily accessible opportunities.

“We are thrilled to empower administrators with seamless access to OpenSesame’s course marketplace through SuccessFactors. The integration with SuccessFactors signifies our commitment to maximizing the potential of organizations and enabling their workforce to thrive through continuous learning.”

Rebecca Mesa, VP of Partnerships at OpenSesame

The partnership between OpenSesame and SuccessFactors offers several key advantages for organizations:

  • Seamless Access to Relevant Learning Resources: Teams gain effortless access to a comprehensive collection of learning resources through OpenSesame’s course marketplace, ensuring they have the information they need at their fingertips.
  • Upskilling and Future-Readiness: Organizations and individuals can proactively upskill and reskill, staying ahead of industry trends and future demands with access to training topics from business skills, technology to safety, leadership and management and more. 
  • Increased Employee Engagement and Training Utilization: By providing a wide range of engaging training content, employee engagement and the utilization of training programs are significantly enhanced. 
  • Strengthened Employee Retention and Recruitment: Investing in comprehensive training opportunities demonstrate a commitment to employees’ growth, enhancing retention rates and attracting top talent. 

Together, OpenSesame and SuccessFactors establish a solid foundation for organizations to unlock the full potential of their workforce, providing them with the necessary tools to excel in today’s dynamic business landscape.

About OpenSesame

With a library of more than 30,000 courses, OpenSesame offers the world’s most comprehensive elearning catalog. Content from expert publishers is available in a variety of formats and languages, and is routinely updated to provide the best information possible across a broad range of categories and industries. But more than just a content provider, OpenSesame is your elearning partner and advisor. We’re a strategic addition to your team, providing hands-on curation that ensures the right courses are going to the right learners, and helping you reach your desired business outcomes. From aligning courses with core competencies, syncing content with your LMS, to increasing training completion, we’re here to help at every turn.

About SAP

SAP SuccessFactors is the global provider of cloud-based Human Experience Management (HXM) software. Our HR application suite integrates onboarding, social business and collaboration tools, a learning management system (LMS), performance management, recruiting software, applicant tracking software, succession planning, talent management, and HR analytics to deliver business strategy alignment, team execution, and maximum people performance to organizations of all sizes across more than 60 industries, in over 200 countries and territories. For more information, visit www.sap.com.

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Celebrating LGBTQ folks in leadership with Tiffany Hudson of The Nova Collective https://www.opensesame.com/site/blog/celebrating-lgbtq-folks-in-leadership-with-tiffany-hudson-of-the-nova-collective/ https://www.opensesame.com/site/blog/celebrating-lgbtq-folks-in-leadership-with-tiffany-hudson-of-the-nova-collective/#respond Thu, 23 Jun 2022 16:46:42 +0000 https://live-marketing.opensesame.com/site/?p=23255 As part of Pride Month, OpenSesame is celebrating our LGBTQ colleagues. Hear from Tiffany Hudson, Head of Accounts at The Nova Collective and publisher of the D&I Compass, a series of courses focused on building connections to diversity and inclusion in the workplace, on her role as a member of the LGBTQ community in leadership.

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As part of Pride Month, OpenSesame is celebrating our LGBTQ colleagues. Hear from Tiffany Hudson, Head of Accounts at The Nova Collective and publisher of the D&I Compass, a series of courses focused on building connections to diversity and inclusion in the workplace, on her role as a member of the LGBTQ community in leadership.

Can you describe your background and what drew you to your work?

I’ve been around this work for a long time. Both of my parents were very involved with DEI at their respective companies. I knew growing up that they were working to make the world a better place for folks who are often discriminated against. So I was always around the work, though I never intended to go into it, to be honest. But I ended up here.

I’ve always been passionate about equity and equality – about allowing space for underrepresented voices to shine and be heard. And so I’ve always had a passion for the work, which came through in different ways until my business partners and I started Nova. 

When we started Nova, we were all working together at another organization. And while that was a great company, the DEI work that we were doing didn’t align with how we believed it should be done – which led to us starting this business. So I’ve always been subconsciously absorbing the work, and here’s where I’ve landed, 20 years later.

What’s your role as The Nova Collective’s Head of Accounts?

Typically, my team and I are the first point of contact for folks. So when they reach out to us – whether through our website, cold emailing, or through a friend – they’ll connect with someone from my team. From there, we’ll explain who we are and what we stand for, and then we’ll engage in high-level strategy to determine the right solution for their needs. 

For example, someone may email us with potential solutions in mind – workshops, learning engagements, setting up a DEI committee – but as we continue to talk with them, we may recommend alternative solutions, based on the information they provide, that are a better fit for their needs. Then, if folks decide to work with us, we connect them with our Client Services team.

In your bio, you state your passion as “helping build brave spaces for underrepresented voices to shine.” Can you give a couple of examples of this in your work?

People often refer to these types of spaces as “safe spaces.” But in reality, you can’t guarantee safety to anyone. That’s why I say they’re brave spaces – because when someone comes into a room, a discussion, or a learning program of uncomfortable topics, a lot of folks are scared to have these conversations. Those who hold dominance and privilege don’t know what to say, or they fear they’ll say the wrong thing. 

On the other side, you have the people who’ve been marginalized. They’re thinking, “I’ve been dealing with this for so long. I’m tired of talking about this. And now I have to be vulnerable in front of people who may treat me like sh*t because of my identities.” So I say it’s a brave space because people are being brave when coming into this space and being vulnerable. 

I try to use my personal experiences in these conversations. I identify as a Black queer woman – and being Black, being queer, being a woman in America or in the world isn’t easy. I explain how I’ve created my own space; how I’ve created braveness for myself, and what my journey’s been like.

Using personal examples for folks gives them something to connect to. I say to them, “Whatever makes you stand out – that’s your superpower.” So if I’m the only Black person in a room, or the only queer person, or the only woman – that’s something I’m proud of – that I claim that nobody else has. I bring a perspective that others don’t. 

As another example, we have many clients who come to us as the only woman in an organization who don’t want to sit through a DEI program with all men. So we’ll create workarounds for that. 

Ultimately, I encourage people to understand that their identities make up who they are – and we’re beautiful beings. But this work is ongoing, and it isn’t easy. It takes time; it takes bravery. It takes folks in your corner encouraging you.

What are some examples of how your work with The Nova Collective has had a positive impact on organizations, particularly the LGBTQ community?

We have a retail client, and one of their employees recently transitioned and changed their name. They posted on social media that their organization invested so much in DEI, and this helped them feel comfortable making the transition. 

When companies invest in this work and care about it, their people can feel it. We have quite a few clients who go through our learning programs and experience tears – tears of joy; tears of recognition; of learning – of acknowledging that they were doing things that were harmful, and recognizing the need to make a change. 

This is what diversity means to us. It’s a lot of work; a lot of difficult conversations. But on the other side of that there’s joy. And sometimes you’ve gotta go through the pain to get to the joy. And when we do this work, we need to ensure that it’s having the right impact.

What would you share with folks who are considering taking your courses here on OpenSesame?

One thing that I’d love for people to know is that our approach isn’t cookie cutter – especially our VR and self-paced elearning. We’re not just throwing definitions at you; we immerse you in scenarios and help you dissect them. 

And the courses contain knowledge checks to reflect on your progress. In other words, we don’t see it as a pass-fail – taking our course is a part of your journey. It’s very impactful. 

A diverse, equitable, and inclusive workforce has been shown to improve innovation, productivity, and wellbeing. To learn more about how you can incorporate DEI courses into your organization, book a demo.

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Bringing My ‘Authentic Self’ Into the Workplace | by Kelly Robinson https://www.opensesame.com/site/blog/bringing-my-authentic-self-into-the-workplace-by-kelly-robinson/ https://www.opensesame.com/site/blog/bringing-my-authentic-self-into-the-workplace-by-kelly-robinson/#respond Thu, 16 Jun 2022 17:00:49 +0000 https://live-marketing.opensesame.com/site/?p=23205 Throughout June, we’re celebrating LGBTQIA+ Pride Month by sharing stories from our colleagues in the Queers of OpenSesame Employee Resource Group. Today, hear from Kelly Robinson, Customer Success Manager, and she shares her story of joining the OpenSesame team as her authentic self.

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Throughout June, we’re celebrating LGBTQIA+ Pride Month by sharing stories from our colleagues in the Queers of OpenSesame Employee Resource Group. Today, hear from Kelly Robinson, Customer Success Manager, and she shares her story of joining the OpenSesame team as her authentic self. 

Almost immediately after volunteering to write my story, I began to question myself. Am I ready to ‘out’ myself at work? Will others see or think of me differently? What will my clients think when they read this article? While a few people at work knew of my identity, for those who didn’t, I could have easily passed as a straight woman; and I had for most of my career. At previous jobs, I would see coworkers be ‘out’ and receive backlash and scrutiny. It just seemed easier to stay in the closet.

These questions and concerns are what many in the LGBTQI+ community have to consider on a daily basis. 

Many people assume that coming out is a one time event, but it rarely is, and can be received with mixed responses. It happens with your family, your friends, when you’re getting to know new people, old classmates, coworkers, and in a variety of other situations. And for many people, they also have to define their identity, both gender identity and sexual orientation, and oftentimes more than once. 

I’ve taken a few pivots in my career and one of the main reasons that I was drawn to work at OpenSesame as a Customer Success Manager was their intentional and transparent commitment to an inclusive environment. From their statement on Racial Justice and their pledge of Diversity, Equity, and Inclusion at OpenSesame, I knew that I could be my true and authentic self. 

One quote that stood out to me and captured my attention was the following:

“We hold ourselves accountable to create more diverse, equitable, and inclusive communities through continuous learning, personal growth, and working to support our customers. We welcome you to bring your authentic self to our team and grow beyond your expectations.”

So with that in mind, I felt comfortable, confident, and compelled to bring my ‘authentic self’ into my new workplace.  On my 90th day at OpenSesame, I came out during my New Hire Presentation, and the support I received was staggeringly positive. My name is Kelly. I am a sister, daughter, auntie, and friend. I use the pronouns she/her and I am a queer woman. 

My story is unique to me and does not represent the opinions of all people in the LGBTQI+ community. There are many resources available to learn more about sexual orientation and gender identity. Take a look at the following to learn more:

LGBTQ in the Workplace: 04. Gender Identity vs. Sexual Orientation from HSI – ej4
Glossary of Terms from the Human Rights Campaign
How to talk (and listen) to transgender people from Jackson Bird | TED Talk

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June 2022 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/june-2022-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/june-2022-opensesame-plus-publishers/#respond Thu, 16 Jun 2022 16:39:07 +0000 https://live-marketing.opensesame.com/site/?p=23201 OpenSesame is proud to announce Safety Instruct as one of our newest educational partners, offering 200+ interactive, high-quality courses covering safety, business skills, compliance, as well as other industry-focused proficiencies.

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OpenSesame is proud to announce Safety Instruct as one of our newest educational partners, offering 200+ interactive, high-quality courses covering safety, business skills, compliance, as well as other industry-focused proficiencies. Safety Instruct offers a fast track to learning, with a focus on employees being able to retain all that they’ve been taught.

Safety Instruct features actual employees in the spaces they do their jobs, using their knowledge and real-world experience in demonstrating essential safety skills. Training topics are brought to life by those who know them the best, resulting in workers comprehending the materials better and feeling better connected to the coursework.

Spencer Thornton, Senior Vice President of Curation, says “Safety Instruct helps employees not only learn how to be safer in what they’re doing now, but also sets them up for success in dealing with issues or challenges that may come up in the future.”

Schedule a demo to learn more about the thousands of eLearning courses available from OpenSesame.

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OpenSesame and SumTotal Integration Improves Employee Learning, Upskilling, and Training Process https://www.opensesame.com/site/blog/opensesame-and-sumtotal-integration-improves-employee-learning-upskilling-and-training-process/ https://www.opensesame.com/site/blog/opensesame-and-sumtotal-integration-improves-employee-learning-upskilling-and-training-process/#respond Fri, 10 Jun 2022 16:58:43 +0000 https://live-marketing.opensesame.com/site/?p=23134 An integration that delivers on-demand content to elevate skills in critical areas, including mental health, wellness, and workplace safety.

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Learning and Development teams can quickly and efficiently customize training programs with high-quality content that is useful and engaging for learners.

OpenSesame, a market-leading SaaS global eLearning innovator, announced an integration with SumTotal—learning, talent, and workforce management company. 

The integration allows Learning & Development administrators to send OpenSesame content to their SumTotal LMS quickly and effortlessly. The collaboration removes the administrative burden of manually downloading and uploading courses. 

Together, the two companies have created a path to a better workplace training experience. With OpenSesame, the content is always fresh and current. The course is updated as soon as a course’s metadata is updated. Retired courses are automatically removed from the LMS.

OpenSesame content, accessed via SumTotal’s Learning Management System, maximizes resources and provides learners with a variety of topics and styles of content. The collaboration also saves valuable professional time and money for SumTotal customers.

“Our partnership with OpenSesame will enable us to provide important new training and personal development opportunities to our customers. Talent retention is at the forefront of our customer’s minds post-pandemic. Being able to offer world-class content to foster and support their employees, and provide new opportunities for advancement and growth is invaluable.”

Morne Swart, Vice President of Global Product Strategy & Transformation.

Without high-quality training content, a quality LMS is useless. Manually downloading and uploading courses makes upskilling and reskilling employees difficult. Integrations are increasingly a must-have for customers. The OpenSesame integration with SumTotal provides over 25,000 high-quality courses to assist enterprises worldwide in developing more analytical and actionable learning. 

About SumTotal

SumTotal goes beyond traditional talent management and HCM applications. We are the only HR software provider to deliver solutions that help organizations discover, develop, and unleash the hidden potential within their workforce and the entire business ecosystem. We offer contextual and pervasive HR solutions that actually help improve employee performance in real-time. Our solutions provide a unique ability to link performance management, compensation, and succession planning processes to learning management systems (LMS) and workforce management data to provide the HR metrics and workforce analytics they need. Visit https://www.sumtotalsystems.com/ for more information.

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OpenSesame Partners With YOOBIC to Accelerate Training of Global Frontline Teams https://www.opensesame.com/site/blog/opensesame-partners-with-yoobic-to-accelerate-training-of-global-frontline-teams/ https://www.opensesame.com/site/blog/opensesame-partners-with-yoobic-to-accelerate-training-of-global-frontline-teams/#respond Tue, 31 May 2022 15:29:01 +0000 https://live-marketing.opensesame.com/site/?p=22970 An integration that delivers on-demand content to elevate skills in critical areas, including mental health, wellness, and workplace safety.

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An integration that delivers on-demand content to elevate skills in critical areas, including mental health, wellness, and workplace safety.

OpenSesame, a market-leading SaaS global eLearning innovator, has announced a partnership with YOOBIC, a pioneering digital workplace provider trusted by 300+ global companies, to expand their eLearning offerings and provide frontline organizations with comprehensive, digitally-optimized communication and training.

Designed to give frontline teams seamless access to the performance tools they need to communicate, learn, and work, YOOBIC drives engagement and boosts performance for vital workers in retail, restaurant, fashion, luxury, grocery, beauty, pharmaceutical, and specialized retail. 

The OpenSesame collaboration with YOOBIC provides frontline teams with over 25,000+ courses to help organizations stay on top of vital workforce training topics. OpenSesame is known for its commitment to delivering job-specific training, education, and support around critical areas, including mental health, wellness, diversity, and inclusion.

YOOBIC customers will have direct access to the full range of OpenSesame training resources and access to rich, actionable eLearning and insights across business skills, mental health, workplace safety, wellness, and more.

Like OpenSesame, YOOBIC knows that frontline teams are essential to every company’s success, regardless of the industry. YOOBIC’s all-in-one digital workplace provides Communication, Learning and Development, Operations, and HR teams with the tools they need to drive operational excellence while drastically improving the frontline employee working experience. And now, OpenSesame’s content is at employees’ fingertips, allowing them to get the information and support they need to excel and thrive within today’s most challenging work environments.

“One-third of frontline workers in retail and hospitality do not feel their organization is investing enough in them,” said Fabrice Haiat, CEO at YOOBIC. “Onboarding and training are a crucial part of the frontline employee experience. This is why we think our partnership with OpenSesame brings significant value for our clients, enabling them to deliver superior learning to drive a better employee experience.”

“YOOBIC is the industry’s top provider of digital workplace solutions. This integration will make our digital content with a variety of styles and formats more easily accessible to a wide range of frontline teams across many different industries,” said Josh Blank, OpenSesame President, and Chief Product Officer. There has never been a greater need for skills and education in mental health, wellness, and safety. By partnering with YOOBIC, we’re delivering the flexible, in-workflow training that today’s workers need to succeed.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful workforce eLearning in every industry. With the most comprehensive catalog of eLearning courses from the world’s top publishers, OpenSesame’s learning experts guide global companies every step of the way. From finding the right courses to mapping them to core competencies, syncing them with an LMS to increasing utilization and improving L&D programs. OpenSesame provides the flexibility of multiple purchasing options with simple to use and administer eLearning courses. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 brands. And with over 25,000+ courses, the eLearning platform touches all industries in all markets. The company is defining a new era of engaging a people-first talent force. To learn more, visit www.opensesame.com.

About YOOBIC

YOOBIC is an all-in-one digital workplace for frontline teams. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work – all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 300+ companies around the world including Boots, BurgerFi, Lancôme, Lacoste, Logitech, Peloton, Puma, Vans, and Sanofi trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution and improve their customer experience. To learn more about YOOBIC visit www.yoobic.com or follow us on LinkedIn.

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Have you eaten yet? Celebrating our identities through food https://www.opensesame.com/site/blog/have-you-eaten-yet-celebrating-our-identities-through-food/ https://www.opensesame.com/site/blog/have-you-eaten-yet-celebrating-our-identities-through-food/#respond Fri, 27 May 2022 16:08:01 +0000 https://live-marketing.opensesame.com/site/?p=22932 Join us as we celebrate Asian American and Pacific Islander (AAPI) Heritage Month by sharing stories from our colleagues in the API Employee Resource Group. Hear from the leaders of the ERG, Charise Frias, Gavin Tsutsumi, and Ashley Lee, and they share their favorite dishes connected to their heritage.

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Join us as we celebrate Asian American and Pacific Islander (AAPI) Heritage Month by sharing stories from our colleagues in the API Employee Resource Group. Hear from the leaders of the ERG, Charise Frias, Gavin Tsutsumi, and Ashley Lee, and they share their favorite dishes connected to their heritage. 

“Have you eaten yet?” This is a question we get from our families as a form of greeting whenever we get together. The question is really asking if our health is good and if we are happy because they assume as long as we’ve been eating well, all must be fine. It’s a very special kind of love language. In Asian culture, food is what centers family and builds community.

In our Asian & Pacific Islander ERG at OpenSesame we open a lot of conversations inquiring what the other person ate or is planning to eat. Many of the events we throw tend to be focused on a dish we all love. For example, we’ve hosted dumpling folding classes and an okonomiyaki tutorial for OpenSesame. We’ve shared some of our favorite foods from our heritages below.

Charise Frias | Senior Curation Specialist, Wellness

One of my favorite sweet treats growing up in a Filipino family is Turon. Turon is traditionally a street food snack in the Philippines made of ripe plantain banana and jackfruit wrapped in lumpia (egg roll) wrapper then deep fried with latik (coconut milk). My dad has a big sweet tooth, so he would make it a lot for us when I was a kid. Now, Filipino food is starting to trend in my current city of Portland, Oregon and I’m always thrilled to see Turon included in menus of nearby Filipino pop-ups, carts, and restaurants. It’s the perfect way to give me a small taste of home.

Gavin Tsutsumi | Associate Product Support Engineer

There’s nothing quite like a nice, hot bowl of Japanese curry. Compared to other curries, this particular flavor of curry is typically mild with a touch of sweetness that pairs perfectly with fresh rice, but it is also very adaptable and can be found with tonkatsu and even in udon broth. Japanese curry is a quintessential comfort food, warming you from the inside out, leaving you full and satisfied (and in my case, ready for a nap). This is the sort of dish that reminds me of my grandma’s house, where she’d have a huge pot of curry on the stove and always wanted us to eat just one more bowl.

Ashley Lee | Product Support Team Lead

One of my earliest memories of riding in a car is when my Dad would make me ride with him to pick up Chinese take out. The smell of my favorite dish, chicken chow mein, would be wafting throughout the car and made the ride wonderful yet also miserable because I would be so hungry. Whenever I eat this dish, I think of the car rides home and how happy I was to be in a place that just smelled like crispy noodles covered in deliciousness.

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May 2022 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/may-2022-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/may-2022-opensesame-plus-publishers/#respond Mon, 16 May 2022 19:15:21 +0000 https://live-marketing.opensesame.com/site/?p=22879 Integrating DEI into leadership has become increasingly important in today’s complex, modern world. That’s why OpenSesame is excited to announce the addition of three DEI-and leadership-focused publishers to their Plus catalog for the month of May!

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Integrating DEI into leadership has become increasingly important in today’s complex, modern world. That’s why OpenSesame is excited to announce the addition of three DEI-and leadership-focused publishers to their Plus catalog for the month of May!

Amplify Voices As indicated by its title, this media company’s goal is to “amplify diverse points of view, with a focus on underrepresented voices that bridge people together through caring.” The first podcast provider in the OpenSesame catalog, Amplify Voices’ courses focus on leadership, personal development, mental health and wellness, DEI, and more.

Dave McFarland, Director of Content at OpenSesame adds, “With over 100 courses and more added each month, Amplify Voices provides insight into a wide range of topics that help people develop into more compassionate, thoughtful, and inclusive leaders.”

The Dagoba Group is an integrated global Diversity, Inclusion and Engagement consulting practice. They help leaders create inclusive teams by tapping into the knowledge that comes with a diverse workforce – a diverse team who provide unique perspectives and ideas that help transform leadership. Courses from the Dagoba Group include the Inclusion@Work series, which guides participants through a range of DEI-based topics – from the importance of having an inclusive workplace, to understanding unconscious bias, to creating a culture of ownership. 

OpenSesame’s Senior Curator of DEI, Liza Wisner, reflects that, “As the need for DEI training continues to grow, it requires us to think critically about existing workplace structures that promote continuous learning, but may perpetuate inequities. The Dagoba Group’s approach goes beyond DEI training and helps ensure that the structures within the system work for everyone.”

Skilla helps organizations adapt and thrive among increasing change and complexity. With over 20 years of experience across 50 countries, Skilla offers a variety of multimedia courses in several languages. These courses stimulate multiple intelligences in learners and enable them to interact via different learning styles.

Charise Frias, Senior Curation Specialist notes, “As OpenSesame serves more global enterprises, we strive to constantly upgrade our OpenSesame Plus library with engaging content across multiple languages. Skilla allows us to serve a broader audience with their wide language coverage and incredible course quality.”

Schedule a demo to learn more about the thousands of eLearning courses available from OpenSesame.

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LinkedIn Learning Hub Integration with OpenSesame Puts the Power of Training in Users’ Hands https://www.opensesame.com/site/blog/linkedin-learning-hub-integration-with-opensesame-puts-the-power-of-training-in-users-hands/ https://www.opensesame.com/site/blog/linkedin-learning-hub-integration-with-opensesame-puts-the-power-of-training-in-users-hands/#respond Mon, 16 May 2022 18:46:26 +0000 https://live-marketing.opensesame.com/site/?p=22874 OpenSesame announces a strategic partnership with LinkedIn Learning Hub with an eye on the future of workforces.

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OpenSesame announces a strategic partnership with LinkedIn Learning Hub with an eye on the future of workforces

The trust and cutting edge course material of OpenSesame is now accessible via LinkedIn Learning Hub, allowing users to directly access OpenSesame content for elearning, upskilling and reskilling.

The LinkedIn Learning Hub integration with learning content providers such as OpenSesame allows customers to discover the right content in one place, easily access skills insights and measure engagement across content sources, and customize the learner experience with curated learning paths.

The LinkedIn Learning Hub integration with OpenSesame enables convenient, time-saving tools for adding new training. This integration provides courses and select metadata directly to LinkedIn Learning Hub—no need for manual downloads and uploads. With a few clicks, OpenSesame courses will be sent directly to LinkedIn Learning Hub where learners can quickly access training.

“LinkedIn Learning Hub’s content integrations are driven by our partner ecosystem and we are excited to launch this integration with OpenSesame,” says Raza Syed, Director, Business Development at LinkedIn. We will continue to work closely with OpenSesame to provide solutions that deliver even more value for both customers and members.”

Raza Syed, Director, Business Development at LinkedIn

LinkedIn Learning Hub draws on data and insights from the world’s largest professional network to uniquely deliver personalized content, community-based learning, and skill development insights to empower employees to develop the right skills any organization needs to succeed in the new world of work.

LinkedIn Learning Hub is more than a traditional Learning Experience Platform (LXP) — it empowers employees to develop the right skills and puts the power of training in the user’s hand.

Contact your customer success manager to get started with this integration or schedule a demo with our team.

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OpenSesame And Knowledge Anywhere Integration Transforms And Streamlines Global Learning Platforms https://www.opensesame.com/site/blog/opensesame-and-knowledge-anywhere-integration-transforms-and-streamlines-global-learning-platforms/ https://www.opensesame.com/site/blog/opensesame-and-knowledge-anywhere-integration-transforms-and-streamlines-global-learning-platforms/#respond Wed, 11 May 2022 18:04:19 +0000 https://live-marketing.opensesame.com/site/?p=22768 OpenSesame, a market-leading SaaS global eLearning innovator, recently announced an integration with longtime partner — Knowledge Anywhere — to transform existing training programs using OpenSesame’s high-quality content library for learners.

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OpenSesame, a market-leading SaaS global eLearning innovator, recently announced an integration with longtime partner — Knowledge Anywhere — to transform existing training programs using OpenSesame’s high-quality content library for learners. 

The integration maximizes resources using OpenSesame content via Knowledge Anywhere’s LMS and provides learners with a range of topics and styles of content. Learning and Development teams can quickly and effectively customize training programs with high-quality content that is both useful and engaging for learners—while saving both time and money.

“Knowledge Anywhere and OpenSesame has worked in close partnership for many years together. We’re thrilled that their content and our training platform are now closer than ever with this beautiful and seamless integration, allowing learners to access training easier than ever before.”

Jacqueline Holmes, Marketing Specialist for Knowledge Anywhere

A learning management system is useless without high-quality training content. Manually downloading and uploading courses makes workforce upskilling and reskilling challenging. Integrations are increasingly a must-have for customers. By leveraging leading industry technology, OpenSesame and Knowledge Anywhere can provide a new world of work strategy.

The OpenSesame integration with Knowledge Anywhere provides over 25,000 high-quality courses to assist enterprises worldwide in developing more analytical and actionable learning. Using the integration, L&D admins can easily send OpenSesame content to their Knowledge Anywhere LMS – removing the administrative burden of manually downloading and uploading courses. Additionally, OpenSesame content stays fresh, as retired courses are automatically removed, and course metadata updates are available in the LMS.

About Knowledge Anywhere

Knowledge Anywhere creates and deploys easy-to-use, performance-based elearning tools to make the transfer of knowledge more flexible, effective, and engaging across organizations large and small. Their Learning Management System, Virtual Reality Training, and Course Development services, combined with their experience and customer support, enable users to create a learning and development program that delights learners and drives company growth. Knowledge Anywhere is focused on a customer-centric approach. They strategize and assist organizations by utilizing elearning tools to engage, empower and inspire their workforce. Visit https://www.knowledgeanywhere.com/ for more information.

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Chicken Noodle Soup for the Seoul: A love letter to Omma and her cooking  https://www.opensesame.com/site/blog/chicken-noodle-soup-for-the-seoul-a-love-letter-to-omma-and-her-cooking/ https://www.opensesame.com/site/blog/chicken-noodle-soup-for-the-seoul-a-love-letter-to-omma-and-her-cooking/#respond Tue, 10 May 2022 18:49:36 +0000 https://live-marketing.opensesame.com/site/?p=22733 As we celebrate Asian American and Pacific Islander (AAPI) Heritage Month, join us as we share stories from our colleagues in the API Employee Resource Group. Hear from J Yun, Senior UI/UX Designer, as he shares his love of Korean food and its connective power to his culture.

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As we celebrate Asian American and Pacific Islander (AAPI) Heritage Month, join us as we share stories from our colleagues in the API Employee Resource Group. Hear from J Yun, Senior UI/UX Designer, as he shares his love of Korean food and its connective power to his culture. 

When I was asked to share my story for the Asian American Heritage month, I caught a glimpse of myself frozen at a blank paper consumed by the feeling of guilt. As a 1st generation immigrant from Korea, I felt unworthy of writing about the culture that “I had left back home.”

This feeling of guilt—with a generous amount of “identity crisis” mixed in—is something most of us 1st generation immigrants are all too familiar with. There is a fine print in our pursuit of the American Dream. It reads, “Must relinquish your culture in order to fully acclimate to American culture. Possible side effects may include internal turmoil and a constant feeling of self-uncertainty.”

For a long time, I carried this with me. I even legally changed my name to something so simple that no one could ever mispronounce it. In order to “hide” my accent, I stopped speaking Korean completely—for so long now that I have to turn on the English subtitles to watch a Korean movie. To fully integrate with American culture, I thought I had to either erase or change certain parts of myself that made me who I was. In the process, I had lost myself somewhere in between a Korean boy and an American man.

Even through all of this, there was one thing I never gave up about my culture: food. Maybe because food is such a prominent part of Korean culture, or maybe because it has a way of healing one’s soul. Even in the most mind-bending times of identity crisis, a bowl of rice, some kimchi and Doenjang Guk could always remind me of who I was.

Enter the era of Postmates. I was suddenly given the power to summon any type of food with a push of a button. The kitchens of the world at my fingertips. Gradually, I let eating become a daily chore of decision-making. The very thing that kept me grounded and reminded me who I was had now become something I dreaded.

It was not until I joined OpenSesame that I was reminded of the relationship I had with food. One of the most exciting discoveries I made was the vivid celebration of food within the Asian & Pacific Islander ERG. I immediately felt right at home with folks of all Asian backgrounds coming together to, simply, appreciate food. Even further, OpenSesame not only provides space for this, but also celebrates it with us. I believe that this is why many of us feel such a strong sense of community here.

Now as I sit here at the entrance of the Asian Heritage Month, I am once again reminded of who I am and where I come from. No matter how far away I may be, Korean food has always been the compass for my soul to find its way back home. The smell of Gomguk as Omma (“mom” in Korean) dances her way about the kitchen on the first day of winter; the sound of freshly diced green onions mingling with salt and pepper as they burrow into the rich bone broth; the overwhelming sensation of being alive as each sip of warm, savory magic hugs you from the inside. These memories imprinted so viscerally into my core are the true treasure that no American Dream can promise, nor any amount of cultural acclimation can erase.

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EdCast + OpenSesame: New Learning Technology Integration Drives Organizational Performance  https://www.opensesame.com/site/blog/edcast-opensesame-new-learning-technology-integration-drives-organizational-performance-%ef%bf%bc/ https://www.opensesame.com/site/blog/edcast-opensesame-new-learning-technology-integration-drives-organizational-performance-%ef%bf%bc/#respond Mon, 25 Apr 2022 21:00:14 +0000 https://live-marketing.opensesame.com/site/?p=22638 Empowering Every Single Employee – A New Learning Technology Integration From EdCast and OpenSesame Despite best efforts, people and organizations truly have a difficult time prioritizing learning. Employees report that less than an hour of their work week is spent on upskilling, reskilling, training and development. As a result, employee retention is declining.  While organizations... Read more »

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Empowering Every Single Employee – A New Learning Technology Integration From EdCast and OpenSesame

Despite best efforts, people and organizations truly have a difficult time prioritizing learning. Employees report that less than an hour of their work week is spent on upskilling, reskilling, training and development. As a result, employee retention is declining. 

While organizations know they need to prioritize education, they struggle to effectively invest in learning and development that is utilized by everyone.

OpenSesame and EdCast have partnered to build a remarkable integration allowing organizations to easily and seamlessly curate content for their learners. 

By aligning OpenSesame with EdCast, organizations can bring OpenSesame’s content library – the most comprehensive catalog of elearning courses from the world’s top publishers – into EdCast. By eliminating more barriers, learners are able to engage with learning content more easily.

“We are pleased that OpenSesame is now integrated with EdCast’s Learning Experience Platform to seamlessly bring OpenSesame’s extensive library of learning content into the flow of work. The partnership gives businesses and learners the ability to rapidly connect to relevant content thereby supporting EdCast’s mission to democratize learning and skill building by bringing hyper personalized expert content in the context of work.”

Reena Chawla, Director of Product and Marketing, Spark by EdCast

With new quick launch links coupled with single sign-on (SSO), launching courses is faster and more efficient. For your employees, this results in eliminating friction accessing and engaging with the learning content they seek. And for your team, manual downloads and uploads disappear. Now courses and select metadata are automatically provided to your learning platform creating more time to focus on your strategy.

Together let’s empower your workforce to learn and grow.

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Oracle Learning + OpenSesame: Combined Learning Technology Improves Organizational Talent Performance https://www.opensesame.com/site/blog/oracle-learning-opensesame-combined-learning-technology-improves-organizational-talent-performance/ https://www.opensesame.com/site/blog/oracle-learning-opensesame-combined-learning-technology-improves-organizational-talent-performance/#respond Thu, 21 Apr 2022 16:27:06 +0000 https://live-marketing.opensesame.com/site/?p=22598 OpenSeasame and Oracle Learning are combining capabilities to lead the elearning market into a future of learning, upskilling, and reskilling.  A global provider of technology-enabled and personalized learning solutions, Oracle Learning, and OpenSesame, a leading global workforce elearning provider, are joining forces to automate learning workflows beyond AICC. The direct integrations enable convenient, time-saving tools... Read more »

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OpenSeasame and Oracle Learning are combining capabilities to lead the elearning market into a future of learning, upskilling, and reskilling. 

A global provider of technology-enabled and personalized learning solutions, Oracle Learning, and OpenSesame, a leading global workforce elearning provider, are joining forces to automate learning workflows beyond AICC.

The direct integrations enable convenient, time-saving tools for adding new workforce training. Courses and select metadata are delivered directly to a partner learning platform—no need for manual downloads and uploads.

In the past, traditional Learning and Development programs were rife with manual processes prone to inefficiency. Courses that are manually curated and delivered lead to poor analytics and employee engagement. The result is ineffective learning and aimless performance, potentially leading to disengagement for both L&D teams and employees.

With the combined power of Oracle Learning + OpenSesame, training utilization across an entire organization is boosted and enhanced. 

  • Seamlessly gives team access to relevant learning resources
  • Helps organizations and individuals upskill, reskill, and stay future-ready
  • Increases employee engagement and training utilization
  • Strengthens employee retention and recruitment

Learn more about set-up and activity reporting to drive and promote organization-wide talent advancement. 

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Aura Talent + OpenSesame: New Learning Technology To Drive Organizational Performance https://www.opensesame.com/site/blog/aura-talent-opensesame-new-learning-technology-to-drive-organizational-performance/ https://www.opensesame.com/site/blog/aura-talent-opensesame-new-learning-technology-to-drive-organizational-performance/#respond Thu, 21 Apr 2022 16:10:33 +0000 https://live-marketing.opensesame.com/site/?p=22591 Help Your Employees Reach Their Potential With a New Learning Technology Integration Between Aura Talent and OpenSesame Courses manually curated and administered give rise to inefficient processes and lackluster analytics. Why put employee engagement and performance at risk? To help you meet your organization’s performance goals, Aura Talent – a competency-based talent management solution by... Read more »

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Help Your Employees Reach Their Potential With a New Learning Technology Integration Between Aura Talent and OpenSesame

Courses manually curated and administered give rise to inefficient processes and lackluster analytics. Why put employee engagement and performance at risk?

To help you meet your organization’s performance goals, Aura Talent – a competency-based talent management solution by Enovation – and OpenSesame have combined forces to automate your learning workflows with next-level technology that goes beyond SCORM or AICC.

We are delighted to partner with OpenSesame. OpenSesame combined with Aura Talent brings best-in-breed learning content with intelligent curation based on employee skill gaps and career ambitions. We are very excited to see how our customers use OpenSesame to grow their employees’ capability. At a time when companies are concerned with attrition, our partnership is the perfect way to invest in employees, boosting engagement and retention.

Mark Melia, Chief Product Officer, Enovation


Together let’s power your course setup and reporting capabilities to better drive performance organization-wide.

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Neurodiversity at Work | Samantha Friedman, ServiceSkills https://www.opensesame.com/site/blog/neurodiversity-at-work-samantha-friedman-serviceskills/ https://www.opensesame.com/site/blog/neurodiversity-at-work-samantha-friedman-serviceskills/#respond Wed, 20 Apr 2022 17:36:34 +0000 https://live-marketing.opensesame.com/site/?p=22582 Everyone deserves to have a happy, healthy and supportive working environment. Read more about supporting neurodivergent employees from Samantha Friedman, Neurodiversity Consultant, at ServiceSkills, an OpenSesame Plus Publisher. 

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Everyone deserves to have a happy, healthy and supportive working environment. Read more about supporting neurodivergent employees from Samantha Friedman, Neurodiversity Consultant, at ServiceSkills, an OpenSesame Plus Publisher. 


In recent years, there’s been a clear shift in focus to promoting wellbeing and diversity in the workplace. And while progress has certainly been made on both fronts, one type of diversity is often forgotten: neurodiversity. Neurodiversity is the idea that our brains function in a wide variety of different ways. Some people identify as neurodivergent; this means that their brain functions in a way that is different than what society typically deems to be ‘normal.’ Some examples of types of neurodivergence include autism, attention deficit hyperactivity disorder, Tourette syndrome and obsessive compulsive disorder, amongst many others. Differences in functioning, thinking, or communication should never be viewed as negatives. 

Whether you’re aware of it or not, you’re surrounded by neurodiversity at work (and in life) every day. In addition to a lack of knowledge about the many ways our brains can function, many people don’t consider how unsupportive workplaces can have drastic negative impacts on the wellbeing of neurodivergent people. By providing education around the importance of neurodiversity in organisations and best practice suggestions for supporting neurodivergent people, workplaces can ensure their neurodivergent employees are thriving. Everyone deserves to have a happy, healthy and supportive working environment – and the entire team benefits from everyone feeling and working their best. 

When a group of neurodivergent adults were asked what they wished their employers knew about employing neurodivergent people, several responses appeared repeatedly. According to this group, the first step in supporting neurodivergent employees is to learn about small changes that all team members can make that will ensure the workplace environment is accessible and approachable for all. These include simple suggestions such as avoiding unnecessary repetitive or loud noises, minimising smells and asking others how best to communicate information to them. Additionally, it’s important to understand that individuals will have differing needs as far as working environments go. Hot desking, which has become very popular in recent years, can be helpful for those who love to work dynamically and really difficult for those who like consistency. Of course, the best way to learn about someone’s needs and preferences is to respectfully ask them.

The world of employment can be a chaotic and confusing place for neurodivergent people. By increasing knowledge of neurodiversity as well as how to best support neurodivergent employees, the workplace experience can become less stressful and, in turn, more approachable, productive and positive for all. 


To learn more about supporting neurodivergent employees, check out the engaging and informative ServiceSkills series, “Neurodiversity at Work”, available in the OpenSesame catalog and OpenSesame Plus subscription. 


About the Author: 

Samantha Friedman is a PhD candidate at the University of Cambridge in the UK. Her research focuses on the use of nature to support wellbeing in autistic people. Samantha holds a BA in Special Education from Elon University and a Masters in Autism from the University of Strathclyde, funded by a Fulbright grant. Samantha writes about and studies topics related to neurodiversity, including reducing stigma and promoting wellbeing. She works with ServiceSkills to produce content about supporting neurodivergent employees.

About ServiceSkills: 

ServiceSkills offers the premier collection of customer service, team building, mentoring and respectful workplace training courses. ServiceSkills’ 300+ courses address the full spectrum of customer service, email etiquette, internal customer service, conflict resolution, mentoring and team building training. Additional topics include diversity, bullying, harassment and ethics. These micro learning courses offer diverse presentation styles ranging from subject matter expert, roundtable discussion, animation, and wrong-way/right-way vignettes.

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April 2022 OpenSesame Plus Publishers https://www.opensesame.com/site/blog/april-2022-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/april-2022-opensesame-plus-publishers/#respond Mon, 18 Apr 2022 20:45:50 +0000 https://live-marketing.opensesame.com/site/?p=22576 In today’s workforce, employees need skills that go beyond those required to perform basic job duties. This includes soft skills, mental health in the workplace, language development, and more. To assist with this need and continue to support workers, two new publishers have been added to the OpenSesame Plus catalog.

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In today’s workforce, employees need skills that go beyond those required to perform basic job duties. This includes soft skills, mental health in the workplace, language development, and more. To assist with this need and continue to support workers, two new publishers have been added to the OpenSesame Plus catalog.

Mike Veny, Inc.’s mission is “to support you in receiving the gift of emotional wellness through unique learning experiences designed to empower your personal and professional growth.” The courses focus on mental health in the workplace – from how to start the conversation to tools and resources you can use to manage your own mental wellbeing.

“Mike Veny, Inc. is a training company that upskills the workforce with self-service learning that keeps them engaged, present and supported,” said Spencer Thornton, Senior Vice-President of Curation at OpenSesame. “We are excited for the partnership with Mike Veny learning experiences that offer employers solutions for addressing the daily stresses of work and life by prioritizing mental wellness.” 

Pronto Spanish Services helps businesses bridge the gap in communication with their native Spanish-speaking employees, patients, and clients. Their online courses include language content across 14 different industries – from healthcare, banking, and food services to construction, law enforcement, and more. The goal of these courses is to help employees and customers increase their Spanish and English proficiency and achieve greater understanding, resulting in client and customer trust and satisfaction, as well as improved employee productivity. 

“With more than 18,000 courses, OpenSesame constantly upgrades its OpenSesame Plus library. As we serve more global enterprises, the need for additional global communication courses has grown even more critical” said Thornton. 


Schedule a demo to learn more about the thousands of eLearning courses available from OpenSesame.

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More Than Broken: A Neurodiverse Journey | Missy LeDoux https://www.opensesame.com/site/blog/more-than-broken-a-neurodiverse-journey-missy-ledoux/ https://www.opensesame.com/site/blog/more-than-broken-a-neurodiverse-journey-missy-ledoux/#respond Thu, 14 Apr 2022 16:57:22 +0000 https://live-marketing.opensesame.com/site/?p=22545 OpenSesame celebrates the diversity of all of our employees and fosters community through our Employee Resource Groups. Hear from Neurodiversity ERG Leader and eLearning Development Associate, Missy LeDoux, as she shares her story of accepting neurodiversity as a superpower.  Part I: Thinking I Was Broken “Are you Emily’s little sister?” If you grew up attending... Read more »

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OpenSesame celebrates the diversity of all of our employees and fosters community through our Employee Resource Groups. Hear from Neurodiversity ERG Leader and eLearning Development Associate, Missy LeDoux, as she shares her story of accepting neurodiversity as a superpower. 


Part I: Thinking I Was Broken

“Are you Emily’s little sister?” If you grew up attending the same school as your older sibling, you’ve probably been asked similar questions by teachers. My sibling and I got along well, but I always felt a level of competition. If Emily got straight A’s, I needed to as well. In the shadow of an intelligent sibling, I became a high-achieving student too. I loved learning, loved reading, and found school genuinely interesting. I signed up for nearly every advanced and AP class, and as my sibling headed off to an Ivy League college, I thought I just might follow in their footsteps.

But something else was happening at the same time. My brain was breaking – at least, that’s what it felt like. School was getting harder. Procrastination went from an occasional bad habit to my only way of functioning. In high school, I was experiencing crippling anxiety attacks and pervasive bouts of depression.

The problem with my brain felt like a slow paralysis. I would tell myself it was time to study, but the mental processes that used to involuntarily click into gear – feet carrying me over to my desk, hand reaching for a pencil – became less and less responsive. Eventually, I’d have to trick myself. One Sour Patch Kid per page of the textbook. Study for five minutes, and then you can have a YouTube break. Pretend there’s a timer counting down, and if you don’t unload the dishwasher before time runs out, a bomb will go off. 

Sometimes the tricks weren’t enough. The only trick that never failed was urgency. Headlights flashing through the front window meant my parents were home. I quickly learned exactly how fast I could work when properly motivated. Did you know that a dishwasher can be loaded in under 40 seconds flat? Just ask an anxious neurodiverse high-achiever. 

If you or a loved one has ADHD, you’ve probably figured out by this point that that’s what I have. The tricks I’m describing are actually pretty standard ways of overcoming a phenomenon known informally as “ADHD paralysis.” Unfortunately, I wouldn’t figure it out for years. Doctors and counselors only noticed my anxiety and depression. It’s hard to blame them – for years, ADHD was thought of as a problem for boys more than girls. ​​Hyperactivity is the easiest symptom to spot, and I was a quiet, anxious, polite kid. All I knew was that the competent image I presented to the world was starkly different from the unknowable chaos swirling inside of me.


Part II: Thinking I Was Superhuman

In college, my issues with focus and motivation worsened and my mental health challenges continued. But another dimension of my neurodiversity began to take shape. 

Her name was ÜberMissy.

Yeah – I named her. That’s because she didn’t feel like the same person as me. She was this distinct, separate entity. I couldn’t call her at will; she came when she wanted to. Like a superhero changing in a phone booth, she would swoop in at the last minute and save the day. ÜberMissy could write papers at lightning speeds, memorize flashcards for a test, and complete a week’s worth of classwork in one night. She didn’t need sleep or food. She was fueled by unsweetened black tea and the delicious certainty of a concrete deadline. She carried me through years of procrastination, academic imposter syndrome, and an all-or-nothing work ethic. 

We all have systems we use to be productive, but some systems are better than others. My system involved constant anxiety, never getting enough sleep, and always worrying that someone would uncover the mental chaos behind my polished exterior. It required constant “masking” – a term used by the neurodiversity community to mean “pretending to be neurotypical.” 


Part III – Community and Complexity

In 2020, I returned to therapy, hoping to figure out a better system. Instead, I got an ADHD diagnosis. Around the same time, a neurodiversity group began to form at OpenSesame. Not only did I suddenly have a name for my half-broken-half-superhuman brain, I now had a community of people with similar challenges. Joining the Neurodiversity ERG at OpenSesame while researching my own diagnosis meant I had an influx of new strategies to try out. But most importantly, it meant I could finally start the process of setting down the shame associated with hiding. Talking about my struggles in a space where people understood them made it easier for me to accept them.

I began to embrace the value of the word “and” in conversations about ADHD and neurodiversity. It’s not strictly a good thing or a bad thing. It’s a disorder and a strength. A disability and a valuable asset. The thing I experienced as being broken is known as executive dysfunction. It does mean that something in my brain doesn’t work in the typical way, and it requires a lot of work and creativity to complete tasks that might be incredibly easy for an average person. The part I experienced as a superpower is known as hyperfocus, and it really can be a secret weapon – but learning how to harness it correctly is going to take a long time.

Being neurodiverse has taught me that things aren’t as black-and-white as I once thought. And these valuable complexities are part of the diversity any team needs to be successful.

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3 DEI Derailers During the Great Resignation https://www.opensesame.com/site/blog/3-dei-derailers-during-the-great-resignation/ https://www.opensesame.com/site/blog/3-dei-derailers-during-the-great-resignation/#respond Mon, 11 Apr 2022 17:50:13 +0000 https://live-marketing.opensesame.com/site/?p=22495 In today’s world where employees are leaving their companies in record numbers, it’s imperative that organizations develop a strong culture of workplace learning and development to keep employees effective and engaged.

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In today’s world where employees are leaving their companies in record numbers, it’s imperative that organizations develop a strong culture of workplace learning and development to keep employees effective and engaged.

Learn from leaders at Lumofy how a strong learning culture and a feeling of inclusion through personalized learning paths can drive employee retention. 


Getting Clear on DEI

In order to build an organization based on diversity, equity and inclusion, organizations need to be clear on what it means. 

Diversity is the collective of different experiences that people bring to workplace culture. This includes not only race, gender, age, etc., but also personality characteristics such as introvert vs. extrovert, working styles, and more.

Inclusion means how we value people with their diversity – making sure they feel welcome and creating a culture of belonging where everyone can thrive.

Equity tends to be confused with equality. Equality means giving people the same tools and same rights – treating everyone the same, regardless of differences. Equity, on the other hand,  means considering each person’s unique characteristics and needs, and giving them personalized tools and resources based on these differences.

Once organizations are clear on the definition of DEI, they can begin incorporating it into their learning strategies.


How to Incorporate DEI into the Workplace Learning Culture

A common strategy regarding DEI is for organizations to start creating programs and strategies based on what they think they know about diversity, equity and inclusion. But unfortunately, this doesn’t always work out as intended. In fact, billions of dollars are spent on ineffective DEI-based programs. 


3 Common DEI Derailers 

Here are three common reasons why organizations fail to see results from their DEI efforts. 

DEI derailer #1: Creating initiatives based on assumptions

As previously mentioned, if organizations create DEI initiatives based on common assumptions of what DEI means, or what they think they understand about DEI, their efforts will fall short. 

DEI derailer #2: Focusing on standalone programs

It’s great to create programs based on diversity, but they shouldn’t be created just for the sake of checking a box – they need to be tied to corporate initiatives. 

Let’s take ERGs (employee resource groups) as an example. Many companies have various ERGs – popular ones include resource groups for the LGBTQ community, Black employees, and women. These groups provide a safe space where like folks can discuss issues specific to their identities and feel that sense of belonging needed to thrive at work. 

However, leadership should also work with these groups to move the needle forward with business goals: What recruitment practices can we put in place to attract members of the LGBTQ community? How can the organization be more inclusive of Black employees? What percentage of women in leadership do we currently have, and where does it need to be? These are the types of questions organizations should consider.

To be effective, DEI initiatives need to align with business objectives. 

DEI Derailer #3: Focusing on Behaviors

Focusing on changing behaviors isn’t enough for a strong DEI culture. Companies must incorporate a structural component to DEI initiatives that’s embedded across the organization.


The Impact of Solid DEI Initiatives and the Importance of Learning Cultures

On the positive side, organizations who effectively implement DEI into their cultures see strong benefits. Well-devised DEI initiatives maximize performance of individuals, teams, and the entire company. 

The organization is more likely to: 

  • Capture new markets 
  • See products become ideas
  • Outperform on profitability
  • Receive higher innovation revenue

In addition, diverse and inclusive teams make better decisions 87% of the time, and see the same percentage of effectiveness on the company’s business performance.

We see the same benefits from companies with strong learning cultures. Employees who work where there’s a strong workplace learning culture report being:

  • More productive
  • More likely to innovate
  • More likely to stay at the company
  • Part of a culture of belonging

Providing learning opportunities is part of an organization’s core DNA – and these opportunities should be essential, meaningful, and accessible…which is where DEI comes in.


Incorporate DEI Using the Four Core Methodology: Map, Assess, Learn, Measure

To incorporate DEI into learning culture and align both to strategic business objectives, Lumofy developed the Four Core Methodology outlined below. 

MAP

  • Strategy: Map job competencies to the organization’s objectives and job requirements. 
  • DEI element: Help organizations determine which DEI initiatives to prioritize and how to implement them. 

ASSESS

  • Strategy: Assess the talent within your organization to determine strengths and gaps, and who fits best in which roles. Use psychometric analysis to determine learners’ aptitudes.
  • DEI element: Determine where to focus your efforts to make the biggest impact on DEI initiatives. 

LEARN

  • Strategy: Create customized, targeted learning paths based on assessments.
  • DEI element: Develop inclusive people with an inclusive mindset. Be a role model and inspire others.

MEASURE

  • Strategy: Measure progress and build an organization with potential to innovate. Provide targeted feedback in the form of coaching, webinars, and live sessions.
  • DEI element: Leverage diversity within teams to achieve performance outcomes.

Using this methodology can help your employees to be more effective, help you attract the best talent, and build an inclusive and engaging culture where DEI is part of your core DNA. 


For a deeper dive into leveraging DEI for workplace learning, download the Lumofy webinar.

To learn more about incorporating diversity, equity and inclusion into your workplace, check out our DEI-based courses, or book a demo

Source

https://www.kornferry.com/insights/featured-topics/diversity-equity-inclusion/guide-to-dei-in-the-workplace/download-pdf

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3 Key L&D Trends of 2022 and the 1 Pitfall to Avoid  https://www.opensesame.com/site/blog/3-key-ld-trends-of-2022-and-the-1-pitfall-to-avoid/ https://www.opensesame.com/site/blog/3-key-ld-trends-of-2022-and-the-1-pitfall-to-avoid/#respond Thu, 07 Apr 2022 21:50:41 +0000 https://live-marketing.opensesame.com/site/?p=22468 In a recent OpenSesame webinar L&D expert, Donald Taylor, explored this year’s digital learning trends and what they mean for the future of workplace learning. Learn more about these trends in our recap below and watch his webinar on demand now.  

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In a recent OpenSesame webinar L&D expert, Donald Taylor, explored this year’s digital learning trends and what they mean for the future of workplace learning. Learn more about these trends in our recap below and watch his webinar on demand now.  

Though the methodology of how people learn best remains the same over time, trends in learning techniques change based on the current cultural, social, and economic environment. 

So, just what are the current hottest trends in workplace learning?

We asked L&D expert Donald Taylor – Chairman of the Learning Technologies Conference and researcher and writer in workplace learning and performance technologies – to break it down for us. So, just what are the current hottest trends in workplace learning?

In the Global Sentiment Survey, we asked the global HR and L&D community – “What will be hot in workplace learning in 2022?” from the list of 15 options above, and they delivered! Here are the results.




  • In regions that favor individualism or have a strong culture of the self (such as North America and, to an extent, Europe) personalization and adaptive delivery is more valued. 
  • In regions that favor a collective cultural mentality, such as South America and Africa, collaborative learning is valued over personalization.
  • All regions value both social learning and personalization – perhaps indicating the intersection of technology with the need for human connection via learning. 

COVID-19 has definitely had an impact on learning trends. 

A Google trends search for rescaling and upskilling shows that it became more popular in the latter part of 2019. The initial conversation around these topics was all about automation and AI – people needed new jobs for a new future of work. 

Then COVID hit, and companies were forced to adapt to virtual environments with new skills required to perform – or to new jobs altogether. Then, they were called back into the office and asked to learn new skills or perform different roles. Now, the current workplace environment is a mixture of the past and present – automation/AI and learning new skills – thus the need for both reskilling and upskilling.

In addition, the promotion of collaborative learning to the #2 spot could indicate that people are craving social interaction and human connection more than ever before. 

It should also be noted that collaborative learning (up 0.2%) and coaching and mentoring (up 0.6%) were the only options to rise last year. In fact, Donald predicts coaching and mentoring to rally for the next year at least (70% confidence). Backed by technology, it’s time has come. 

Finally, COVID required us to adapt to new solutions and environments, but now we have to decide whether to adopt these solutions moving forward. 

All of these factors likely played a role in determining the positions of learning trends on the survey.

As we move further into the second decade of the 21st century post-pandemic, it will be interesting to see if these learning trends remain the same or if others take their place.


For a deeper dive into the content within this article, access the webinar or download the 2022 Global Sentiment Survey Report

Do you have a need to reskill or upskill employees in your organization? Check out our catalog of curated courses or book a demo to learn how you can customize courses for your needs. 

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Winning Combo: Security Awareness Training & Anti-Phishing Training https://www.opensesame.com/site/blog/security-awareness-training-anti-phishing-training/ Wed, 30 Mar 2022 21:52:43 +0000 https://live-marketing.opensesame.com/site/?p=22311 To reduce the risk of a cyberattack, organizations must confront the fact that humans are their biggest risk. With limited memories and susceptibility to emotional pressure, employees are prone to making mistakes that make companies vulnerable. The best way to protect your organization from cyberattacks is to train your employees regularly, so they have the relevant knowledge and skills to remember what to do if confronted with a potential attack.

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By Suzanne Gorman, CISSP, CRISC

To reduce the risk of a cyberattack, organizations must confront the fact that humans are their biggest risk. With limited memories and susceptibility to emotional pressure, employees are prone to making mistakes that make companies vulnerable. The best way to protect your organization from cyberattacks is to train your employees regularly, so they have the relevant knowledge and skills to remember what to do if confronted with a potential attack.

Increasing costs of cyberattacks 

Cyberattacks are everywhere. The IBM/Ponemon Institute’s 2021 Cost of a Data Breach Report calculated the average data breach costs in 2021 to be $4.24 million, a 10% rise from 2020 findings. Moreover, costs were even higher when remote working was a factor in causing the breach, increasing to $4.96 million. The United States was the top country for average total cost of a data breach for the 11th year in a row. 

Business email compromise (BEC) was responsible for only 4% of breaches but had the highest average total cost of the 10 initial attack vectors in the 2021 study, at $5.01 million. The second costliest was phishing ($4.65 million), followed by malicious insiders ($4.61 million), social engineering ($4.47 million), and compromised credentials ($4.37 million). All of these statistics could be decreased with proper security awareness and anti-phishing training. 

What is security awareness training?

Security awareness training (SAT) is an indisputable need for any company with employees and an online presence. SAT programs play a significant role in creating a security culture by teaching all aspects of cybersecurity and regulatory compliance procedures that are crucial to protecting organizational computers and other devices, systems and data. Leading courses present best practices in an engaging and memorable way, so learners understand the methods and are motivated to carry them out daily. A comprehensive program should cover the following topics, including the whys and hows of:

  • Basic security hygiene, including IT policies
  • Remote workspace and home office security
  • Business email compromise
  • Mobile device security
  • Cybersecurity while in public (proper use of VPN)
  • Data privacy, classification, handling and protection
  • Spotting and thwarting malware
  • Passwords protection
  • Social engineering scams
  • Online security

Numerous laws and industry regulations require security awareness training to ensure that employees have been taught basic security practices that protect organizational data. For example, HIPAA and the Gramm Leach Bliley Act (GLBA) both have security awareness training requirements, as do PCI DSS and ISO/IEC 27002. In addition, employees of the federal government and many state governments are also required to take annual SAT.

What is anti-phishing training?

Anti-phishing training is another essential cybersecurity topic for employees. Phishing attacks have increased exponentially over the last decade and now can be quite sophisticated and difficult to detect. Targeted messages, known as spear phishing and business email compromise, deliberately use tactics that evade anti-phishing software filters and often come from hijacked legitimate business email accounts. They are commonly used for information gathering, and people share confidential details because there are so few indicators that the messages are illegitimate. 

While security awareness training usually touches on the risks of social engineering scams, the volume of learning material and practice opportunities in an SAT course focuses on protecting hardware, networks and data. In contrast, anti-phishing training is laser-focused on explaining the many common types of phishing messages, how to spot them and the actions to take to fend off their tricks and scams. This targeted attention is quite useful considering BEC scams caused the highest financial losses of all scams, as reported in the 2021 Cost of a Data Breach Report. 

Fortunately, research indicates that training employees to recognize and report phishing messages is an effective mitigation strategy, especially when repeated at regular intervals to keep it top of mind for all employees. 

Combining security awareness training and anti-phishing training

As we mentioned earlier, employee error is the most common cause of data breaches. People without IT expertise often don’t recognize threats when they occur, nor do they have a good understanding of the daily actions that leave a company vulnerable to an attack. Almost every list of data breach protections includes regular employee training – because it works. 

When considering security awareness training and anti-phishing training, recognize that it is not an either/or decision. Both types of courses are proven means of changing risky employee IT behaviors that can lead to security compromises. 

Use security awareness training to educate your staff about common dangers like unsecured networks and password reuse, while also demonstrating secure behaviors like using multi-factor authentication, regularly backing up data and avoiding printing sensitive data – especially when working from home. 

Meanwhile, anti-phishing training is decisive for focusing users on the various types of phishing messages and their risks (fraudulent links, malware, credential harvesting, etc.) and providing targeted practice in identifying these messages among the volumes of daily emails they regularly filter. 

All brains have an element of plasticity to them that allows us to learn by creating new neural pathways. As we age, our brains become less plastic, sometimes causing adult learners to require additional review to maintain new knowledge. Alternating courses so that employees receive training – ideally, in different formats – every few months is a practical means of addressing this fact of life while also reinforcing your organizational security culture and improving your company’s security posture.

For more information on Security Awareness Training and Anti-Phishing Training, check out available courses from Global Learning Systems in the OpenSesame course catalog.

Suzanne Gorman, CISSP, CRISC, is Vice President – Information Security and Risk Management Evangelist at Global Learning Systems, a leader in security awareness training and OpenSesame partner. 

Watch OpenSesame’s on-demand webinar with Susan Gorman to hear more from the cybersecurity expert

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Lessons from a Neurodivergent | Peter Collier https://www.opensesame.com/site/blog/lessons-from-a-neurodivergent/ Wed, 30 Mar 2022 21:20:16 +0000 https://live-marketing.opensesame.com/site/?p=22306 OpenSesame celebrates the diversity of all of our employees and fosters community through our Employee Resource Groups. Below, learn more about Peter Collier, Sales Operations Analyst, as he shares his story of growing up neurodivergent. 

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OpenSesame celebrates the diversity of all of our employees and fosters community through our Employee Resource Groups. Below, learn more about Peter Collier, Sales Operations Analyst, as he shares his story of growing up neurodivergent. 

Where It All Began

Like many children, I had a lot of questions about the world. I was fortunate to have a family who humored this interest of mine. 

At this time in my life, my family would often make trips to my grandparent’s cabin on the Washington coast. As we drove down highway 101 to Bay Center, my curiosity kicked into high gear. I inquired about everything I could see out the car window. (See Appendix: Photos)

What type of trees are those? Are they like the ones back home? What kind of cow is that? Do you think they also have goats on their farm? With each question asked, my mother would have an answer. 

Then on one of these trips I had a question that at the time seemed harmless, but turned into much more than just a question. Pointing out the car window at a sign, I asked my mother “what does that blue sign mean?”. My mother, being my mother, told me the truth; it was a Tsunami Hazard Zone sign. 

(Image source: Washington State Department of Natural Resources)

The line of questioning about tsunamis didn’t end for quite some time. I wanted to know everything I could about tsunamis. In particular, I was very interested in how to survive a tsunami.

Even though my family lived hundreds of miles away from the ocean – on the other side of the Cascade mountain range – my fear of tsunamis continued to grow once we got home. Eventually it became evident to my mother that not only was I a curious child, but one with anxiety as well.

Within a few weeks time, I was on a regular schedule seeing a therapist for my long list of “worries”. From my memory, this is the point in which I began my journey as a person who is neurodivergent.

Neurodivergent

What does it mean to be neurodivergent? Neurodivergence “describes someone who processes information in a different way” (Marc S. Lener, MD). A person who is neurodivergent often refers to person who experiences:

  • Autism spectrum disorder
  • ADHD
  • Dyslexia
  • Dyspraxia
  • Tourette’s syndrome
  • Synesthesia
  • Chronic mental health illnesses
  • Other learning disabilities

Over the years of working with a therapist it became clear that I not only had anxiety, but also lived with other internal challenges. This includes depression and attention deficit hyperactivity disorder (ADHD). 

Having a diagnosis that identifies you as different from the typical person can have the connotation that there may be something wrong with you. Being diagnosed as neurodivergent can be tough and can come with doubt of your ability. 

While the way I process the world has created challenges for myself, it has also been an opportunity to learn and grow. It would be remiss of me if I did not acknowledge that this opportunity has been a result of the people I have in my life, especially those I get to work with.

Lessons

At OpenSesame, I get to work with many amazing neurodivergent people and am supported every day by our Neurodiversity Employee Resource Group. 

According to ADHD Aware, “between 30% and 40% of the population are thought to be neurodiverse”. This means it is more than likely that you are or you work with someone who can identify as neurodivergent. 

As a neurodivergent person, there are a few lessons I have learned about how organizations can support neurodiverse people. These lessons include:

Encourage your employees to connect

As an employee, you should be reminded that you are not alone in this journey. There are many people in this world who also face similar challenges to you. 

Every person should feel comfortable in their workplace with who they are, even with a diagnosis of being different. To feel comfortable, it requires an environment where employees feel safe to express who they are inside and out. This is easier said than done, but it is possible to cultivate.

Organizations can bridge the gap through cultural initiatives. For example you can establish employee resource groups, conduct workshops, train people managers on how to best support neurodivergent persons, and start the conversation around mental health and neurodiversity. By normalizing neurodiversity, employees will feel more supported and capable in their roles. 

Facilitate learning new skill sets

Living with ADHD, depression, and anxiety has been a wild combination. I have to proactively remind myself that the thoughts of “I am not good enough” or “I could just be better if I was normal” are all wrong. Recognizing that my internal dialog can lie to me is a skill I have learned over time.

From access to mental health resources to courses on handling stress, there are endless possibilities for organizations to support their employees in learning skills to navigate being neurodivergent.

A benefit of working at OpenSesame is that I get access to various thought leaders. One such person is Wellness expert, Mike Veny. In his TEDxNormal presentation, he says that “if you choose to see mental illness as an asset, you open up a great opportunity to find happiness, more success, and serve the people in your life more effectively”. We can all agree that every organization desires each of these opportunities to become a reality. We can accomplish this by giving employees tools to overcome challenges and find their own success. For example, sharing ways to reframe one’s perceived weaknesses as strengths. 

Fill yourself and others up

Balance is key to everyone’s success. You can’t do great work if you aren’t in a good place. 

Just like being physically ill, facing the challenges of being neurodivergent can drain you as a person. That is why it is important to find ways to fill yourself up and recharge. 

Recharging can be different for everyone. It could mean just a simple break in the day to get fresh air or taking time off to do something that you love. What matters most is figuring out what helps you recharge and do it enough to be your best self in and out of work. 

I will be the first to admit that I am not always the best at taking time to recharge myself. However, when I do so I am reminded I can keep on going and there are many aspects of life to continue to look forward to.

As organizations we should celebrate when someone takes time for themselves. This is because it allows us to have the energy to do our best work in our best head space.

At the same time it is also important to fill others up in the process. When was the last time someone told you how much they appreciate you or that you are doing a good job? If you can’t recall the last time you heard something like that, there is a problem!

It is easy in the workplace to be transactional and forget to thank others for their work. However a moment of appreciation may help change the course for someone else who is having a terrible day.

Conclusion

To this day, I am still terrified of Tsunamis. But I have learned ways to navigate this aspect of who I am.

There have been many times in my life where I have wished I was not neurodivergent due to all the challenges that come with it. But in hindsight, being neurodivergent has been one of the best things that has ever happened to me.

I hope these lessons will help you and your organization find ways to embrace being neurodivergent. While we may process the world a little differently, we add a little bit of spice to life.

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Living The American Dream Through Tech Marketing  https://www.opensesame.com/site/blog/living-the-american-dream-through-tech-marketing/ https://www.opensesame.com/site/blog/living-the-american-dream-through-tech-marketing/#respond Thu, 24 Mar 2022 18:08:40 +0000 https://live-marketing.opensesame.com/site/?p=22291 As part of Women’s History Month, OpenSesame is celebrating our women colleagues and putting the spotlight on their stories. Hear from Shubhi Tangri, Marketing Specialist, about her experience as the daughter of Indian immigrants and breaking barriers to pursue the American dream.

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As part of Women’s History Month, OpenSesame is celebrating our women colleagues and putting the spotlight on their stories. Hear from Shubhi Tangri, Marketing Specialist, about her experience as the daughter of Indian immigrants and breaking barriers to pursue the American dream.

I sit comfortably in my room on my MacBook Pro, proceeding to write what it means to me to be a woman of color in Marketing for a West-Coast based Tech company. As I reflect on the opportunities given to me, I can only think of my parents. They sacrificed an insurmountable amount for me to live this American dream. 

My dad spent 16 hours a day studying, without the help of Apple laptops and reliable electricity. This was all so he could earn acceptance into the Indian Institute of Technology, Roorkee to become an electrical engineer—an institution known to have a more fiercely competitive acceptance rate than that of MIT. It was one choice in a narrow pool of options (e.g. medicine) in India that allowed anyone to dream of settling in America.

Due to various constraints associated with the fact that she was a young woman in India, my mother did not have the opportunity to fulfill her dream to become a doctor. So instead, she spent countless hours tutoring me and instilling the value of hardwork and excellence within. All in hopes that when I grew up, I could limitlessly follow my passions, dreams, and the pursuit of financial independence. 

My parents left their entire families behind and came to a country they knew nothing about to actualize a legacy for their children. After years of my dad’s hard work, my family was finally granted a pathway to American citizenship. Through it all, they ensured that I was given the exposure and education to be anything I wanted to be. But above all else, they encouraged me to follow my passions and guided me accordingly, regardless of my gender

Today, both my parents have become successful business people through their perseverance and through their pursuit of the American dream. This has given me a strong blueprint as I’ve ventured out into the business world myself. My path hasn’t been linear and I’ve often found myself lost when it comes to career goals, passions, and ambitions. Yet, through some alchemy and through my parents’ survivor spirit within me, I ultimately landed in the field of my dreams – marketing. 

I’m grateful for my first manager, who took a chance on me with no marketing experience. He simply recognized and appreciated raw talent. I’m furthermore grateful to OpenSesame for the continued recognition and the space to feel celebrated and to develop my craft. Today, I work not only as an artist for myself, but also to venerate my parents and their struggles. Now, I represent Indian women in the marketing and tech worlds. Here’s to breaking barriers against all odds. 

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Microsoft Viva Digital Integration https://www.opensesame.com/site/blog/microsoft-viva-digital-integration/ https://www.opensesame.com/site/blog/microsoft-viva-digital-integration/#respond Thu, 24 Mar 2022 17:51:02 +0000 https://live-marketing.opensesame.com/site/?p=22287 By integrating OpenSesame with Viva Learning, organizations can bring OpenSesame’s content library – the most comprehensive catalog of elearning courses from the world’s top publishers – into the flow of work throughout Microsoft Teams and Microsoft 365. This eliminates barriers to accessing and engaging with learning content, and leverages Microsoft Teams collaboration features to make learning social – essential for people reaching their potential and for organizations achieving their goals.

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Empowering Every Employee – A New Learning Technology Integration From Microsoft Viva Learning and OpenSesame

People are finding it challenging to discover and prioritize learning.

People are finding it harder to identify and prioritize learning, and employee retention is decreasing as organizations struggle to invest in their employees’ learning and development. Despite the importance put on education, employees report that less than an hour of their work week is spent on training and development.

Viva Learning and OpenSesame are working together to tackle this issue.

By integrating OpenSesame with Viva Learning, organizations can bring OpenSesame’s content library – the most comprehensive catalog of elearning courses from the world’s top publishers – into the flow of work throughout Microsoft Teams and Microsoft 365. This eliminates barriers to accessing and engaging with learning content, and leverages Microsoft Teams collaboration features to make learning social – essential for people reaching their potential and for organizations achieving their goals.

“We are pleased that OpenSesame is now integrated with Microsoft Viva Learning to bring OpenSesame’s extensive library of learning content into the flow of work. The partnership helps eliminate barriers to employee growth and development, supporting Microsoft’s mission to help people and organizations achieve more.”

  • Seth Patton, General Manager, Microsoft 365 Next Gen Productivity & Employee Experience

With new quick launch links coupled with single sign-on (SSO), launching courses is faster and more efficient. For your employees, this results in eliminating friction accessing and engaging with the learning content they seek. And for your team, manual downloads and uploads disappear. Now courses and select metadata are automatically provided to your learning platform creating more time to focus on your strategy.


Together let’s fuel the power your workforce needs to learn and grow.

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March 2022 New OpenSesame Plus Publishers https://www.opensesame.com/site/blog/march-2022-new-opensesame-plus-publishers/ https://www.opensesame.com/site/blog/march-2022-new-opensesame-plus-publishers/#respond Wed, 16 Mar 2022 16:18:46 +0000 https://live-marketing.opensesame.com/site/?p=22189 Regardless of role, location and industry, employees need (and want) easy access to the learning they need. Supporting their collective desire for professional development, new global publishers have been added to OpenSesame Plus. Each of these publishers offers engaging and impactful training. The topics covered address some of the biggest challenges global organizations are facing... Read more »

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Regardless of role, location and industry, employees need (and want) easy access to the learning they need. Supporting their collective desire for professional development, new global publishers have been added to OpenSesame Plus.

Each of these publishers offers engaging and impactful training. The topics covered address some of the biggest challenges global organizations are facing today. Be sure to take advantage of their quality content.

Shatterproof A national nonprofit organization dedicated to reversing the addiction crisis in the United States, Shatterproof’s Addiction Education series is an online learning tool for general addiction education. Anonymous, self-paced, and mobile enabled, it offers short lessons that can transform lives. Participants learn the risk factors for addiction, how to protect themselves and those they care about, and how to identify the signs of addiction and help those in need.

Lou Adler’s Performance-based Hiring™ provides a blueprint for sourcing, interviewing, hiring, and retaining top talent. This unique, six-step process is aimed at finding talent that has a demonstrated ability to perform the job you are hiring for. Unlike traditional approaches to hiring, which seek to match a set of skills to a person, Performance-based Hiring™ starts by defining the real work involved, not skills or experiences. This real work includes the challenges and critical deliverables expected of a top performer. 

Lumofy is an emerging leader in accelerating capability building initiatives in organizations. With +1700 bilingual (Arabic\English) learning items on core, cross-functional, and functional competencies aimed to implement the right interventions and build needed skills in learners. Lumofy’s unique competency-based learning offers organizations relevant, gamified and bite-sized learning items to develop and assess employees’ capabilities and minimize skills gap in organizations to grow together.


Schedule a demo to learn more about the thousands of eLearning courses available from OpenSesame.

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Celebrating Women in Leadership with Megan Torrance of TorranceLearning https://www.opensesame.com/site/blog/celebrating-women-in-leadership-with-megan-torrance-of-torrancelearning/ https://www.opensesame.com/site/blog/celebrating-women-in-leadership-with-megan-torrance-of-torrancelearning/#respond Mon, 14 Mar 2022 21:44:47 +0000 https://live-marketing.opensesame.com/site/?p=22148 As part of Women’s History Month, OpenSesame is celebrating our women colleagues. Hear from Megan Torrance, CEO of TorranceLearning and publisher of our EleventureⓇ of TorranceLearning series of courses, on what being a woman in leadership means to her.  What does Women’s History Month mean to you? How do you recognize it? Women’s History Month... Read more »

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As part of Women’s History Month, OpenSesame is celebrating our women colleagues. Hear from Megan Torrance, CEO of TorranceLearning and publisher of our EleventureⓇ of TorranceLearning series of courses, on what being a woman in leadership means to her. 


What does Women’s History Month mean to you? How do you recognize it?

Women’s History Month gives me an opportunity to pause and reflect on the accomplishments of so many women before me who have had to fight so hard for rights and respect. As frustrating as the persistent gender-based pay and opportunity gaps are today, things have come so far because of the hard work of women before me.

I wish we didn’t need a Women’s History Month, but it’s a good reminder to all of us that history and much of western society today are based on male-normed structures.

I participate in a number of women’s leadership events throughout Women’s History Month each year. This gives me the opportunity to engage with other leaders, as well as to share my story with as much authenticity and vulnerability as I can. I feel that senior women leaders like me have an opportunity and a responsibility to use our voices, share our stories, and open the doors for others.

This month is also an opportunity to take in the celebrations of women’s successes in business, education, science, and the arts. It allows us to intentionally have this celebration and acknowledge these contributions.


What successes and challenges have you faced as a woman and business owner?

This is such a hard question to answer! It’s all mixed in together.

I have to say that growing up and throughout high school and university, I didn’t feel like I bumped up against gender bias regularly. So it was interesting when I started my own business that I was not fully taken seriously. Many of the slights came in small ways that don’t seem significant on their own, but added up to a pattern over time. 

The family member who considered my business a short-term curiosity that would look good on my resume. The bank that didn’t reach out to me with business banking services, despite setting up a business account with them. The dozens of people along the way who have assumed that the business was founded by my husband. 

It was going to a business accelerator conference and seeing panel discussions full of white men talking about what it takes to be successful – with none of them addressing their privilege as part of their success. All these messages say, “You don’t belong here. We don’t expect you to do this. This isn’t what women do.”

At the same time, I’ve had such amazing support from leaders – both male and female – along the way who believed in me and what our team was doing. 

I’ve had the opportunity to work with mentors and be a mentor to others. I’ve seen the community of support that inclusive leaders can create and the innovation and creativity that can come from that. One of the things I love about my work so much is the opportunity to meet people, hear their story, and help them believe they can reach their goals.

I’ve also had the opportunity to coach girls’ ice hockey. I love seeing them explore their strength, their physical toughness, and their competitive edge, and watch them balance those with their support and friendship for each other.

And I facilitate courses in eCornell’s executive leadership program. That is such a gift to have the opportunity to work with women at a critical period in their careers as they advance into senior leadership positions.


What has surprised you along the course of your career?

The power of community and building a network is something that was not covered much in my university experience, yet it’s been so important in my career. 

Often girls and women are told to put our heads down and work hard in order to get ahead. But there’s a point at which simply working hard is not enough. That’s where the network that you create can be so powerful.

Years ago, a business owner friend of mine and I were lamenting the lack of a women’s leadership experience in which we could explore and reflect on a number of societal changes that we were seeing. We decided to create for ourselves the learning and networking experience that we were seeking. 

Over the next three months, we pulled together a dozen women from a variety of industries, walks of life, and career stages. We created topics, generated discussions, and held space for the group to discuss and learn together. Nearly a decade later, I still have connections to many of the women in that group, and it’s been so amazing to see their careers flourish! We draw on each other and give back to the network when we can.


Despite advances, men still dominate CEO and other leadership roles in business. What advancement have you seen for women in leadership? Where do we still need to improve, and how do we get there? 

While the number of women in the upper levels of leadership has grown, it’s still far less than 50%. What’s more, often women in senior leadership positions are in support functions, not the line functions that have the true decision making and budget power in most organizations.

What cannot be missed in any discussion of women in leadership is the intersection of gender race, age, LGBTQ status, ethnicity, and disability. When considering these dimensions of our identities, the fullness of women’s experience is not being realized.

As organizations grapple with a demand for talent, the ones who can tap into the intellect and expertise of the widest variety of humanity will succeed.


EleventureⓇ by TorranceLearning offers elearning courses that focus on racial equity and diversity in the workplace. How do these courses (and the work you do in general) help empower women and other underrepresented populations?

Our goal with our diversity, equity, inclusion, and belonging courses within the Eleventure® series has always been to give people very practical tools in order to work with each other in collaborative and professional supportive ways every day. It’s one thing to have the best intentions in mind when interacting with others; it’s another to have the tools at your disposal to actually do so.

For example, while we may define microaggressions and discuss why they can be so harmful, we also offer strategies for preventing them and dealing with them in the moment they occur.

I’m a firm believer that to make advances in our equitable treatment of each other at work, we need to not only provide skills to women and other underrepresented populations, but we must also provide skills for the historically centered populations so that they can make the types of changes that build a more inclusive workplace.


A diverse, equitable, and inclusive workforce has been shown to improve innovation, productivity, and wellbeing. To learn more about how you can incorporate DEI courses into your organization, book a demo.

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Matt Bradley: Employee Spotlight https://www.opensesame.com/site/blog/matt-bradley-employee-spotlight/ Wed, 09 Mar 2022 22:25:52 +0000 https://live-marketing.opensesame.com/site/?p=22052 The expertise and coaching offered by Matt Bradley, Senior Learning and Development Advisor, is an invaluable resource for all OpenSesame customers. Matt identifies the most in-demand skills and training programs, leading global teams to sustainable L&D outcomes. He increases the value of existing learning programs and strengthens individuals while viewing every customer interaction as a learning opportunity.

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Matt Bradley

Senior Learning & Development Advisor

Las Vegas, NV

Pronouns: he/him

The expertise and coaching offered by Matt Bradley, Senior Learning and Development Advisor, is an invaluable resource for all OpenSesame customers. Matt identifies the most in-demand skills and training programs, leading global teams to sustainable L&D outcomes. He increases the value of existing learning programs and strengthens individuals while viewing every customer interaction as a learning opportunity. ”I’ve never been in that exact conversation before,” Matt said. “Understanding their situation helps me understand and help another company down the line.” What future trends does Matt see coming for L&D? “Employees don’t want to be treated like robots …. we will need more learning that addresses the human condition and what’s going on in the world,” Matt said. “The difference between telling your employee you care and showing them you care is huge. L&D plays a role in it by backing up what leadership is saying.”

Describe your role. 

Technology and entire industries are rapidly changing, and I help organizations adapt by reimagining a growth learning culture. I help OpenSesame customers identify the ideal training program or the next steps in their existing training program. I clarify what knowledge they’ll need to get there. Wherever they are in the process, I advise where there’s room for improvement or how to start from scratch. While I’m always available to talk to customers about their immediate needs, my real goal is to take the time to understand what they are trying to accomplish.

How does your expertise in Learning & Development help your customers? 

I’m always looking at everything from your users’ point of view. I encourage customers to ask questions, get feedback, make changes and flow with the data you’re getting from your learners to make sure it aligns with what they want. Also, when you build an L&D program, the people using it should have a hand in its design. One of the keys to making an employee feel welcome and valued is to ensure they can use their voice without repercussions. Every company should strive to empower employees without the need to hide behind confidentiality. Also, being able to help learners understand the “why” of what we’re going to accomplish, not just “what” we’re going to accomplish. Sometimes I hear people say, “we have to accomplish XYZ” but they’re not looking at the learner. 

How did you get into the field you’re in? 

My degree is in Behavioral Psychology, and I’ve always been passionate about adult learning. I started training as an Applied Behavior Analyst working with children and teens on the autism spectrum. Before working at OpenSesame, I worked for three years in customer support, onboarding and training. Now, with over seven years of employee training experience, my track record includes successful outcomes using revolutionary training and materials. I have consulted, advised, and coached in OpenSesame’s field service and sales through a new economic era, work-from-home onboarding, COVID-19, and social injustice. 

What has been the best part of working in your role? 

Having conversations where learning goes both ways is the best. I love knowledge and understanding exactly what any given L&D professional is going through. I’ve never been in that exact conversation before. Understanding their situation helps me understand and help another company down the line. If we’re not doing some kind of learning on both ends of the conversations we’re having, we’re doing something wrong. Everyone has something to learn from someone else. Also, OpenSesame’s leadership understands that we’re human beings and not just revenue generators behind a screen. Our senior team makes sure we know we’re all here for the same goal, and they tie it directly into what people do each day. 

How do you balance the needs of a customer’s organization and goals with the needs of an individual? 

You have to have a good level of empathy if you’re going to build something someone else will use. Part of the reason we’re currently seeing an issue with retention is that organizations aren’t providing clear avenues for growth. Transferable skills are key. The growth aspect is crucial in retaining employees. Most companies will say there are plenty of opportunities for you to grow – “here and here” – but we need to say, “here’s exactly what that looks like and a roadmap for how you’re going to get there. These are the skills you need to grow. Talk about the destination and the journey. 

What trends do you see in L&D over the next five years? 

I predict a transition away from the traditional focus of learning. A good example is a shift away from soft skills. A lot of customer feedback tells us we need to focus and address what’s going on in the real world. L&D has been a little hesitant to get into that. Mental well-being and psychological safety need to be priorities now; helping employees adjust to the new working world. We’re looking more at ergonomics, mental breaks, and meditation. Employees don’t want to be treated like robots. We will need more learning that addresses the human condition and what’s going on in the world. The difference between telling your employee you care and showing them you care is huge. L&D plays a role in it by backing up what leadership is saying.

How do you identify the in-demand skills? 

A lot of what I tend to focus on are the skills that transcend across industries. I look at everything from a design thinking approach and the learner population. I also help customers use data, but the best data we get is feedback from the learners and stakeholders. Asking for and being open to constructive feedback is essential to an L&D role. Make sure you’re asking the right questions. Instead of saying, “tell us what we’re doing well.”— you should be saying, “tell us where we can improve and make our program better.”

How do you shift a learning culture? 

First, make sure the employees/learners feel they have a voice. When they feel empowered, employees feel their ability to make changes is strong—demonstration of buy-in from the top-down needs to permeate all aspects of the business. Second, you need to actively demonstrate buy-in from leadership, marketing, and management. I always apply design thinking; a concept made popular by Tim Brown, the CEO of IDEO. Design thinking to look at things from your users’ perspectives. Ask yourself: “what is this going to look like from a learner’s point of view?” Let’s ask them what they think will be most effective for them, then ask them for feedback, analyze the data and adjust accordingly.  

How has your role and OpenSesame changed since you’ve joined?

I’ve transitioned from an in-person training/presenter to having a fundamental understanding of what successful training looks like when done right. I now share how practical training can improve employee retention. During the COVID-19 pandemic, we were trying to make sure the training we were doing was applicable and relevant to the world at that moment. If L&D isn’t paying attention to the things going on in the news or society, it’s easy to disconnect with learners fast. Once you have two or three courses that have no relevance to the person taking them, you lose a lot of power as an L&D professional. 

What enneagram type are you?

3w2. The ability to connect with others is a natural strength of the 3w2. That’s one of the aspects I identify with the most. 

What advice would you give to new OS hires?

Seek wise counsel and always be willing to share and accept feedback.

What is your favorite course in the OS catalog?

 The Happy Secret to Happy Work by Shawn Anchor

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Celebrating women in the workplace: The balance of pregnancy and promotions | by Brenna Behnke https://www.opensesame.com/site/blog/the-balance-of-pregnancy-and-promotions/ Tue, 08 Mar 2022 23:47:25 +0000 https://live-marketing.opensesame.com/site/?p=22007 As part of Women’s History Month, OpenSesame is celebrating our women colleagues and putting the spotlight on their stories. Hear from Brenna Behnke, Customer Success Manager, about her experience being a soon-to-be first-time mom while navigating her career trajectory. 

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As part of Women’s History Month, OpenSesame is celebrating our women colleagues and putting the spotlight on their stories. Hear from Brenna Behnke, Customer Success Manager, about her experience being a soon-to-be first-time mom while navigating her career trajectory. 

When I was asked to share my story in celebration of women’s history month, my initial feelings of honor gave way to a sense of hesitancy. Will others find it compelling? Do people care about my lived experience? I tend to undervalue my capabilities and minimize my accomplishments. This is not unique, as studies show women tend to consistently underestimate their capabilities and contributions. In my past, I’ve struggled with confidence and self-compassion as I strived to be the best version of myself. 

Then, I began to think about what Women’s History Month meant to me. It’s a time to celebrate incredible, hardworking, changemaker women and those who’ve advocated for women in our history. It gives me the space to celebrate the strong women in my life who have helped shape who I am and where I am today—family, friends, mentors, colleagues, customers, and my personal mentor and hero, my mother. Many of whom, like my mother, tend to be the glue of their family, organization, or team, who have sacrificed personal wants for others and worked hard at everything they put their mind to. After this consideration, I felt compelled to share my story. 

I’m honored to represent many other women who share my story. As I write this, I am 37 weeks pregnant, expecting our first little one to join our family in just a few short weeks. Two months ago, I was promoted to a Customer Success Manager and joined a new team. In this role, I have the privilege of working with customers daily to enhance the elearning opportunities at their organization to ensure their employees have access to the training they need to advance their purpose. 

When I started my journey at OpenSesame almost two years ago, I had these goals in mind. I had a desire to build relationships with our customers and have always dreamed of becoming a mother. Back then, I was hesitant to share my personal goals of starting a family in fear that others would think it would get in the way of my work or derail my career advancement potential. This fear is unfortunately something that many still experience today in the workplace. The hesitation to bring their full selves to work in fear of judgment. 

What I soon came to realize was that OpenSesame had a different culture, one that is open and accepting. A company that encourages authenticity, openness and bringing your whole self to work. Even a few months back when I was getting ready to share the news I was pregnant, that fear crept back in. Upon sharing the news, I received nothing but words of support and encouragement. I realized that the individuals that make up OpenSesame cared as much about my personal aspirations as they did about my professional ones. The fact that I would eventually be taking maternity leave didn’t interrupt my professional advancement either. I was transparent with all involved and was offered a promotion to a new team while 7 months pregnant. 

This experience taught me that in order to be your best self, it’s important to show up and be transparent about what makes you uniquely you. Find a company culture where that is celebrated and supported. Where you’re not afraid to have a voice, in fact you are encouraged to use it. This is true for all individuals; women, men, pregnant, not-pregnant. Every human should feel valued when they show up to work, be encouraged to share their voice and bring their whole selves to work. 

I can’t think of a better way to celebrate women’s history month and the unique position of working mothers than to welcome a new life into the world this month. I look forward to the opportunity to guide and teach them what it means to be a caring, confident and curious individual. To share the morals and values I’ve developed and the confidence to share their voice to add value to this world. Thank you to all of the women in my life, who have taught me so much about what it means to be a strong woman, in my personal and professional life. 

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International Women’s Day: Celebrating Our Women Leaders https://www.opensesame.com/site/blog/celebrating-our-women-leaders/ Tue, 08 Mar 2022 22:49:43 +0000 https://live-marketing.opensesame.com/site/?p=21991 This Women’s History Month, OpenSesame is celebrating our women colleagues across the organization. Today, International Women’s Day, we’re shining the spotlight on the women of our senior leadership team. Hear their first-hand advice to future leaders and what this nationally recognized day means to them.

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This Women’s History Month, OpenSesame is celebrating our women colleagues across the organization. Today, International Women’s Day, we’re shining the spotlight on the women of our senior leadership team. Hear their first-hand advice to future leaders and what this nationally recognized day means to them. 

Hallie Janssen | Vice President of Marketing 

Deborah Dang | Vice President of Finance 

Ria Delamere | Vice President of Engineering 

Melanie Goldstein | Vice President of Product Development 

Marta Altree | Senior Director of Customer Success 

Abby Miles | Senior Director of People 

Kolene Hammer | Director of Sales, North America 

Katerina Maerefat | Director of Digital Marketing and Operations 

What does International Women’s Day mean to you?

Hallie: International Women’s Day means two things to me. First, the day is to celebrate and acknowledge the sacrifices that women across the world have made to further women’s rights and equality. It also serves as a reminder that not all women are treated the same across the world. I think Americans can easily forget how hard it is for other women in other countries. 

Kolene:  It means thanking those that yesterday paved the path, supporting those that are continuing to do so, and encouraging those that are yet to find their path. The day to me is a reminder that I have had to prove myself in business at times, twice as hard as a male has had to.  But it also is a day to reflect on all the men that have supported women in our request for equality.   It is also a day to remember that I want to pave the path for others….with a chair at the table that was earned. 

Deborah: International Women’s Day is a day to celebrate and recognize all the advances made by women to achieve gender equality in this world and the amazing achievements of women.  But at the same time, there is still work to be done both in America and the rest of the world.

Katerina: I believe International Women’s Day is a day to celebrate the path that has been forged throughout history for the advancement of women. While we have made great strides to close the gender gap, there is still work to be done in other countries to ensure the same equality. 

Ria:  This day symbolizes the progress many women have made to allow us to have role models to look up to.  Even though we haven’t gotten to the end of the road it is important to recognize the struggles and triumphs many have gone through to make progress in gender equality, women’s empowerment.  This day reminds us that we still have hills and mountains to climb to gain a greater momentum towards gender equality worldwide.

What advice would you give to women who want to be future leaders?

Marta: practice self-confidence – know and trust your strengths, knowledge and experience. Tell imposter syndrome to beat it. 

Abby: That your work product, life experience and past challenges make you uniquely qualified to be a leader. Women at every level should know that there is always someone with less experience, confidence or ability than you. Seek them out and offer them support on their journey – coach a team, mentor an intern, take a new hire to coffee – there are little opportunities that allow you to strengthen your leadership muscles around every corner. 

Deborah: Don’t let imposter syndrome stop you from seizing opportunities or trying something new.  Stretch yourself – so you can grow and learn. Get comfortable with being uncomfortable. Celebrate the achievements of others and help others grow too. 

Katerina: You are more than capable of anything you set your mind to. Learn from others, learn from your own mistakes, and never stop growing and striving to be better for yourself and others. 

Ria:  You will get a lot of advice and some contradictory advice to help further your career.  Remember that being your authentic self is the most important.  You are like a magnet. The same traits that attract people to you and want to work with you are also the same traits that can repel others.  Do not lessen those traits just to attract more likes, because you are also weakening those traits that initially attracted people to you.

Melanie: You can succeed as a leader without changing your beliefs or your approach to working with others. Leadership can be more diverse, inclusive and collaborative than the models we have all seen on the world stage. You can contribute to that trend and bring others along with you. 

What characteristics do you feel make women great leaders?

Hallie: When I think of great women leaders that I’ve had the privilege to work for and with, they were humble, self-aware, empathetic, and focused on elevating others. They acknowledged their mistakes and were willing to change and had a learning mindset. They knew their limitations and weren’t overconfident or narcissistic. I saw them be kind and caring and effective at leading without carrots and sticks. And they were great mentors, quick to find motivations and goals in order to create career paths. 

Kolene:  I believe that what makes up the best women leaders is an ability to bring out the best in others. That can be done through empathy, through challenging others, for being the voice for those who aren’t confident in their own, and for being able to see the importance of work/life balance.  Great women leaders make others realize their strengths they may not know they have, and they take what others may see as a weakness and turn that into an asset.  I also believe that the absolute best women leaders are those that show vulnerability.  Vulnerability takes a great deal of strength and it also allows other women the space to realize that we are still in fact women! 

Ria:  When I think of great women leaders a common theme I see is she knows she is enough.  She doesn’t allow anyone to make her feel insufficient or insignificant.  She knows what she has to offer and what she is able to give.  She creates an environment of inclusion, encourages participation and shares information so others feel empowered to also take the lead.  She is a multiplier leading with empathy and encouragement.

Melanie: The great women leaders that I have seen are listeners, empathetic, driven, and highly collaborative. They are not trying to go it alone. They work hard alongside others and encourage their teams to challenge them with new ideas and approaches. The right answer doesn’t have to come from them for the team to succeed. 

What are the benefits to having women leaders in an organization?

Marta: Empowered women empower women – women in leadership roles serve not only as role models but also as advocates and sponsors who can champion other women wanting to pursue a leadership path. 

Abby: Women leaders add great value to organizations – the benefits that I see and appreciate in the women around me are that they lead with empathy and kindness while being some of the most intelligent and effective performers on the team. This is a powerful combination that leads to highly engaged teams to be led by smart people that also are aware of the more human feelings & elements of work. 

Ria:  The obvious answer would be for diversity in lived experience and thought, but I think it goes deeper than that.  History has shown that societies who valued a matriarchal society based their values and decisions on care-tracking, nurturing and creating a community with excellent support structures.  We know the value of team dynamics as a result this type of mindset that women leaders bring to the table 

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The Great Resignation: Who is Leaving and Why  https://www.opensesame.com/site/blog/the-great-resignation-who-is-leaving-and-why/ https://www.opensesame.com/site/blog/the-great-resignation-who-is-leaving-and-why/#respond Mon, 28 Feb 2022 21:35:03 +0000 https://live-marketing.opensesame.com/site/?p=21867 As a key player in your organization, you may be viewing the mass exodus known as the Great Resignation and wondering if it will happen to your company next. Or maybe it already has, and you’re wondering how to manage it.

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As a key player in your organization, you may be viewing the mass exodus known as the Great Resignation and wondering if it will happen to your company next. Or maybe it already has, and you’re wondering how to manage it.

The truth is, to understand why almost half of employees are currently seeking new opportunities, we need to understand who’s leaving and why. 

Recent analysis has shown that the following groups of people are the most likely to leave their current roles: 

  • Mid-career employees (ages 30-45)
  • Women in general
  • Those who work in the health care and technology industries 

The reasons cited for leaving include burnout, lifestyle reevaluation, and to seek remote opportunities and better work-life balance.

To combat this, it’s important to determine who’s most likely to leave. By identifying the root causes for these trends within your organization, you can build your recruitment and retention strategies around them.

How to retain employees during the Great Resignation

Conduct an initial data analysis

In order to effectively retain your workforce, you need to know where the issues lie and determine if your attrition trends follow the national patterns outlined above. The best way to understand this information is through conducting data analysis. Anonymous surveys, questionnaires, and focus groups can help you capture how employees are feeling about their jobs and unearth how likely they are to stay with you. From there, you can analyze these trends and develop strategies around it. 

As an example, let’s say you conduct a survey and the results show that a significant percentage of parents with children feel that their work schedules are too rigid and don’t allow flexibility for childcare needs. And when you dig deeper into the data, you discover that a large percentage of these parents are women who are strongly considering leaving the organization within the next six months. From these results, you could consider implementing a flex work arrangement option. 

Listen to your employees

After you’ve done your initial research, take it a step further and talk to your people one-on-one. Ask your top performers what they enjoy, what they think could be improved, or even what they would consider leaving the organization for. Ask your lower-level employees what they appreciate about their roles, how they’re feeling day to day, and what they’d like to see changed.

Develop a people-first approach

People need to know they matter, and sometimes it’s the little things that make all the difference. 

Anything your organization can do to show daily appreciation can cause a huge boost in morale. This can range from thank-you cards to company-wide rewards or recognition programs. (After all, everyone is motivated by rewards!)

Call centers (or anyone working with the public) can reward points for excellent customer service – for example – which then go towards a charity donation of their choice or a small prize from the company store.

Boost your employee development opportunities

This strategy may be the most effective yet simplest one to implement. 

Regardless of the type of industry they work in, employees desire to improve their skills and follow a clear career roadmap.  

Self-paced, online training is a great way to provide various types of skill-building and career development opportunities that employees can complete at their own pace, on their own schedules. 

At OpenSesame, we help with this by offering curated elearning courses for all ages and demographics. Losing women to other opportunities? Or just lacking a diverse workforce in general? Try our DEI courses. Mostly Gen Z employees? Have fun while learning with some gamification courses.

Conduct exit interviews

Despite your best efforts, some employees will still leave. Capture their perceptions on their way out the door by conducting exit interviews. 

We know – it’s not always fun to do these. But think of it as a learning experience. You have a valuable opportunity to gain insight on what your people think of your organization that you can use to improve. After conducting enough of these interviews, you’ll start to notice trends and patterns emerge that you can use to improve your organization’s culture and offerings.

Learn how OpenSesame can help your specific organization achieve its training goals.

Sources:

Cook, Ian. “Who Is Driving the Great Resignation?” Harvard Business Review, 15 Sept. 2021, https://hbr.org/2021/09/who-is-driving-the-great-resignation. 

Derler, Andrea. “These Are the People Still Most Likely to Quit during the next Wave of the Great Resignation.” Fast Company, Fast Company, 2 Nov. 2021, https://www.fastcompany.com/90692090/these-are-the-people-still-most-likely-to-quit-during-the-next-wave-of-the-great-resignation. 

O’Connell, Brian. “How to Retain Employees during the Great Resignation.” SHRM, SHRM, 9 Feb. 2022, https://www.shrm.org/resourcesandtools/hr-topics/people-managers/pages/great-resignation-and-retention-.aspx. 

Panel®, Expert. “13 Ways Managers Can Keep Valuable Employees during (and beyond) the ‘Great Resignation’.” Forbes, Forbes Magazine, 10 Dec. 2021, https://www.forbes.com/sites/forbeshumanresourcescouncil/2021/12/06/13-ways-managers-can-keep-valuable-employees-during-and-beyond-the-great-resignation/?sh=42ab16067eeb. 

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Black Empowerment with Ryan Tillman of Breaking Barriers United https://www.opensesame.com/site/blog/black-empowerment-with-ryan-tillman-of-breaking-barriers-united/ https://www.opensesame.com/site/blog/black-empowerment-with-ryan-tillman-of-breaking-barriers-united/#respond Fri, 25 Feb 2022 19:47:03 +0000 https://live-marketing.opensesame.com/site/?p=21853 As part of our celebration of Black History Month, OpenSesame is empowering black voices and featuring stories from our colleagues. Read on to hear from Ryan Tillman, Chino police officer, founder of Breaking Barriers United, and publisher of a series of courses here at OpenSesame.

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As part of our celebration of Black History Month, OpenSesame is empowering black voices and featuring stories from our colleagues. Read on to hear from Ryan Tillman, Chino police officer, founder of Breaking Barriers United, and publisher of a series of courses here at OpenSesame.

Recently we profiled one of our publishers, Ryan Tillman of Breaking Barriers United, and highlighted his work via webinar and an introductory article about his accomplishments.

In this article, we’re expanding the conversation and diving deeper into Ryan’s mission, goals, and the meaning of empowerment in the Black community.

What does Black empowerment mean to you?

To me, Black empowerment means taking control of your life, despite being black – despite the color of your skin. 

This may sound contradictory to the idea of black empowerment. But here’s what I mean: 

I was raised to be proud of who I am – to be proud of being an African American male. I learned about my history growing up – about my culture and my roots. And I learned there was a lot of oppression towards Black people. When I learned that, it was hard – realizing that man, I can’t believe my ancestors had to go through that simply based on the color of their skin. But at the same time, it was inspirational, because I learned that no matter the color of your skin, you can rise and overcome. 

I love the fact that I’m Black because it makes me unique; it allows me to bring perspectives from another culture. I also think the empowerment part of it means we can go out there and be strong. We can be like Frederick Douglass or Harriet Tubman and other Black ancestors that went ahead of me to pave the way.

How does the work you do with Breaking Barriers United and with OpenSesame help to empower the Black community?

I think it helps empower the Black community because it gives them hope that they can do something that’s not within their realm. And what I mean by that is if you look at law enforcement right now, there’s not a lot of diversity within the profession. It’s more than what it used to be, but it’s not as diverse as it could be. 

It’s also about the Black community’s perception of how they view law enforcement. They see us as the enemy. They see us as the oppressors – as an extension of slavery, some might say, which isn’t true. The work that I do with OpenSesame and with the Black community allows people to change the way they see law enforcement – when they see a Black police officer and hear from my experiences, their perception shifts.

At the same time, I think that we can improve as a profession. By creating elearning courses through OpenSesame as a Black police officer, not only am I helping change the way people view law enforcement, I’m also able to educate people about it at the same time.

What’s an example of how you’ve changed the Black community’s perspective through your work as an officer?

I had an interesting conversation a few weeks ago with a guy who’s a convicted felon. We start talking, and he starts sharing about his life. He’d been in and out of the criminal justice system for years – been arrested, sent to prison. So we’re talking and like I said, he’s just spewing his heart out to me, telling me everything about himself. This is before he knew what I did. 

So we got to that part in the conversation where he asks what I do. I tell him I’m a cop and his eyes get huge. He’s like, “Man, I can’t believe I told all this information to a cop!” And then we continue the conversation. At the end, he says, “You know what, Ryan, one of the things that I respect about you is that you didn’t bat an eye when I was telling you everything. As a matter of fact, you didn’t cast any judgment. There was no shift in the conversation where I felt judgment coming from you.” And I just said, “Well, that’s because we’re all humans. Every one of us has made mistakes. Who am I to judge?”

I just go out there and try to be myself. I’m Ryan Tillman – Corporal Tillman, not Popo Tillman. In doing this I’ve been able to develop relationships with people and change their perspectives.

And this happens all the time. People approach me and tell me how I’ve changed their viewpoint – a side I hadn’t seen before. This is my ultimate goal.

How have you changed hearts and minds through the workshops you give in BBU? 

I’m always transparent. I talk about where I came from, why I became a police officer. And I always address the elephant in the room upfront. I start by asking, “Who doesn’t like police officers?” Not surprisingly, most or all hands go up. Then, throughout my presentation, I educate them about law enforcement: what it is, why we exist, what we do in our roles. 

And then we role-play. The students go through scenarios where they have to make decisions as a police officer in the field. It’s an eye-opening moment for all of them – they’re like, “Wow, this was very hard!” And that’s done in a static environment, where it’s not real. I ask them to imagine the decisions that real police officers make daily where it’s not static, where it’s not fun and games – where it’s life or death. 

By having these conversations and working through these scenarios non-judgmentally, we’re instrumental in challenging perceptions. 

Anything else you’d like others to know? 

You can accomplish whatever you want to accomplish. You may have to take risks, but there will be rewards. Get out of your comfort zones; explore the treacherous waters in order to get to the other side of that ocean. Because when you get there, there will be an abundance of whatever you want – success, or whatever it is – as long as you’re willing to take the plunge and swim through.

To learn more about Ryan and his work, check out our previous article, webinar, and OpenSesame’s Breaking Barriers United courses.

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Finding Connection as the ‘Only’ by Rasheité Calhoun https://www.opensesame.com/site/blog/finding-connection/ https://www.opensesame.com/site/blog/finding-connection/#respond Thu, 24 Feb 2022 23:29:28 +0000 https://live-marketing.opensesame.com/site/?p=21846 The other day I was aimlessly scrolling LinkedIn and scrolled past a rare sighting. Actually who am I kidding? It wasn’t a rare sighting. It was something I’d actually never seen before, except for when I look at my own profile. I scrolled past a brown face with box braids wrapped up into a perfectly round top knot. I was less intrigued by her hair and more so by her headline–partnerships and alliances expert. There’s another Black person who works in partnerships. 

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As part of our celebration of Black History Month, OpenSesame is empowering black voices and featuring stories from our colleagues. Hear from Rasheité Calhoun, Manager of Strategic Partnerships and co-leader of OpenSesame’s Black Folx ERG, about her experience building her black community.  

The other day I was aimlessly scrolling LinkedIn and scrolled past a rare sighting. Actually who am I kidding? It wasn’t a rare sighting. It was something I’d actually never seen before, except for when I look at my own profile. I scrolled past a brown face with box braids wrapped up into a perfectly round top knot. I was less intrigued by her hair and more so by her headline–partnerships and alliances expert. There’s another Black person who works in partnerships. 

No way! 

Finding your way into the land of partnerships is already a mystery. No one wakes up wishing to work in the channel. Many of us just end up here and we love it so much that we stick around forever. But seeing someone whose skin and hair resembled mine who also had a similar role to me brought me some satisfaction I haven’t had in a while. I stared at her page for longer than I probably should have, but I was too nervous to hit the connect button. I didn’t want to seem like a weirdo. So I slowly backed away from her page and quietly wished her the best of luck in her channel career while praising her Black Girl Magic.

Just a few days later I came across ANOTHER face that stopped me in my tracks. I recently joined Partnership Leaders to connect with other channels and alliances leaders and as I was looking at their upcoming events I noticed one of the speakers was a Black man carrying the title of SVP, Global Strategic Alliances. Y’all, that makes three of us!

Now, don’t get me wrong, I never felt like I was the only Black person working in partnerships. I just haven’t had the opportunity to interact much with people in channel roles who look like me. I’ve never seen them. Seeing other faces that look like me, doing a role similar to mine, brought me so much pride but it also made me desire connection. I wanted to hear about their experiences. I wanted to learn about their journey. I wanted to share stories and laughs and eyerolls surrounding all the things. 

So this time I gathered my courage and I sent a LinkedIn message. I hated that I was crippled by fear a few days prior. I still felt very weird, and slightly stalkerish about reaching out to a total stranger on LinkedIn, but I did it anyway. I kept it super simple.

Me: Hi Todd. I saw you listed as a speaker for a Partnership Leaders event next week. I don’t know many Channel leaders that look like me, so I had to reach out to say hello.

I’m looking forward to your session on partnering with agencies.

Him: Thanks, Rasheité. And amen to that!

And I am proud to say my courage paid off. I’m now connected to another Black leader in Strategic Partnerships. That might seem pretty small to many folks, but it’s huge for me. Being the ‘“only” isn’t easy. It gets lonely and can be fairly isolating at times. That said, I think there’s plenty we can all take from my story of courage. 

I’ll leave you with two bits of encouragement. 

#1: if you’re in a position of leadership and you ever look up and there’s an “only” on your team, consider their experience and explore ways to make sure they feel supported and included. 

#2: If you’re an “only” on your team or in your company, don’t be afraid to seek out connections with folks outside of your company who share your same experience. It’s a good way to build community.


At OpenSesame we proudly promote Diversity, Equity, and Inclusion

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What Having a Black Folx ERG Means to Me by Roo Gatimu https://www.opensesame.com/site/blog/black-history-month-roo-gatimu/ Fri, 18 Feb 2022 16:29:08 +0000 https://live-marketing.opensesame.com/site/?p=21721 As part of our celebration of Black History Month, OpenSesame is empowering black voices and featuring stories from our colleagues. Read on to hear from Roo Gatimu, Sales Development Representative and co-leader of the Black Folx ERG (Employee Resource Group) at OpenSesame.

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As part of our celebration of Black History Month, OpenSesame is empowering black voices and featuring stories from our colleagues. Read on to hear from Roo Gatimu, Sales Development Representative and co-leader of the Black Folx ERG (Employee Resource Group) at OpenSesame. 

On behalf of Black Folx ERG, it is an honor to be featured this month. As one of the leaders and founding members of Black Folx ERG, it has been beneficial to have a space where black people can come together to talk about our experiences in life. We meet as a group every two weeks, have a private online Slack channel, and often feature guest speakers along with coordinating a virtual monthly cookout. 

The ERG gives me the opportunity to build positive relationships with colleagues in my community, but in some cases provides a safe space to talk about our true feelings of hurt and pain. 

I believe that America experienced a turning point on May 25, 2020—the day George Floyd was murdered. Ever since, I have seen more Americans try to understand the black experience through mediums like spoken word, movies, art, as well as having deeper conversations. Black History Month is one of the many ways that we can continue the conversation. By reflecting on our past (even one as recent as May 2020) we can come together to hopefully create a better future. 

Black History Month is not only a time to recognize the experience of black people, but also to reflect on the achievements of trailblazers who have forged a path of excellence before us. Recently, on Dr. Martin Luther King Day, I got an opportunity to volunteer at Kappa Alpha Psi Fraternity (a historically black fraternity) by mentoring black boys on the importance of Science, Technology, Engineering, and Mathematics careers. I was often asked if there are any people who look like me in those fields. I proudly tell them, “yes” and that they too can achieve their dream with hard work and dedication. Dedication, discipline, and determination are what are required. 

To me, OpenSesame has been a blessing where any employee can be their authentic selves. Having resources like the ERGs truly helps to build a culture of an inclusive workplace. I believe that great companies have not only great products but also great people that work there.  I take great pride in working at OpenSesame where I am given the opportunity to succeed and while doing so, be my own authentic black self.

My favorite quote by Dr. King is: “the arc of the moral universe is long, but it bends toward justice”. Change takes a long time, but it does happen. 

At OpenSesame we proudly promote Diversity, Equity, and Inclusion

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February 2022 New Publishers Announcement Blog https://www.opensesame.com/site/blog/new-publishers-feb-2022/ https://www.opensesame.com/site/blog/new-publishers-feb-2022/#respond Wed, 16 Feb 2022 18:14:10 +0000 https://live-marketing.opensesame.com/site/?p=21565 To ensure employees in all roles, locations, and industry verticals have access to learning they need to develop their careers, new global publishers have been added to OpenSesame Plus.
Each of these publishers offers training on a broad range of topics, while addressing some of the biggest challenges global organizations are facing today. Here is a brief overview of each publisher:

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To ensure employees in all roles, locations, and industry verticals have access to learning they need to develop their careers, new global publishers have been added to OpenSesame Plus.

Each of these publishers offers training on a broad range of topics, while addressing some of the biggest challenges global organizations are facing today. Here is a brief overview of each publisher:

Tortal Training is a superior source for captivating, high-quality courses that support Human Resources (HR) compliance (including 508 compliant multi-state harassment solutions in English and Spanish), professional development and leadership approaches to assist your organization in reaching business goals. In addition to their compliance and business skills offerings, Tortal Training brings industry specific topics, like franchise training for frontline employees, owners, managers and executives at the franchise headquarters; as well as hospitality training for food service and handlers (including OSHA compliance).  

THRIVE offers snappy, artful microlearnings that support all areas of a business; from business skills like leadership and customer service, to mental health and wellness. Not only are their courses Continuing Professional Development (CPD) accredited, they’re also AA accessible. Their growing library of global content also includes UK-specific courses, and even offers fully translated Italian options.

SimpliLearn provides rigorous online training in disciplines such as Microsoft Azure, Amazon Web Services (AWS), Cloud Computing, Project Management, Digital Marketing, and Data Science, among others. Their award-winning online bootcamps are designed and updated by 2000+ renowned industry and academic experts. Through individual courses, comprehensive certification programs, virtual live classes and practice labs, SimpliLearn provides millions of professionals and thousands of corporate training organizations with the work-ready skills they need to excel in their careers.

Schedule a demo to learn more about the thousands of eLearning courses available from OpenSesame.

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New Learning Technology Integration From OnPoint Digital and OpenSesame https://www.opensesame.com/site/blog/onpoint-digital-and-opensesame/ https://www.opensesame.com/site/blog/onpoint-digital-and-opensesame/#respond Fri, 11 Feb 2022 23:08:25 +0000 https://live-marketing.opensesame.com/site/?p=21410 Drive Organizational Performance With a New Learning Technology Integration From Onpoint Digital and OpenSesame

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Drive Organizational Performance With a New Learning Technology Integration From OnPoint Digital and OpenSesame

Learning and development programs can be rife with manual processes that are prone to inefficiency. Courses manually curated and delivered give rise to lackluster analytics.

From these processes come liabilities to effective learning and performance, risking disengagement by L&D teams and the employees they serve.

To help you meet your organization’s performance goals, OnPoint Digital, a global provider of technology-enabled learning solutions, and OpenSesame have combined forces to automate your learning workflows with next level technology that goes beyond SCORM/AICC.

“We’re excited to offer our LMS customers an API connector to OpenSesame, a new strategic content partner. This end-to-end integration simplifies the process of connecting OnPoint’s customized learning portals with thousands of world class courses. OnPoint’s customers can now directly connect to curated OpenSesame libraries containing 25, 100 or unlimited titles that meet the evolving training needs of their audiences. This integration will greatly benefit organizations seeking a more complete learning experience.”

– Robert Gadd, President & Chief Strategist

Together let’s power your course setup and activity reporting to drive performance organization-wide.

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3 Ways to Expand Your Pool of Potential Job Candidates During the Great Resignation https://www.opensesame.com/site/blog/3-ways-to-expand-your-pool-of-potential-job-candidates-during-the-great-resignation/ https://www.opensesame.com/site/blog/3-ways-to-expand-your-pool-of-potential-job-candidates-during-the-great-resignation/#respond Tue, 08 Feb 2022 21:48:46 +0000 https://live-marketing.opensesame.com/site/?p=20925 The Great Resignation is upon us and shows no signs of slowing down.  With your current employees leaving to pursue other opportunities, you may be concerned that the job applicant pool in your area is thinning. Don’t worry – we’ve got you covered! Read on for three ways you can expand your candidate pool and... Read more »

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The Great Resignation is upon us and shows no signs of slowing down. 

With your current employees leaving to pursue other opportunities, you may be concerned that the job applicant pool in your area is thinning. Don’t worry – we’ve got you covered! Read on for three ways you can expand your candidate pool and continue to attract those ideal employees. 

Look outside your usual geographic area for potential employees 

Doing so helps increase the diversity of your candidate pool to those with a variety of backgrounds, education, and experience. Doing this means you’ll need to allow the option to work remotely (at least for certain roles) if you haven’t done so already. Just keep the following in mind: 

Follow state recruiting and hiring regulations

Though your prospective employees will follow company policy once they’re hired, the recruiting and hiring laws vary by state. Make sure you’re aware of and follow all local and state hiring and compliance requirements. OpenSesame has several courses that can get you started on how to do this, in several different languages.

Hire for remote qualities

Understand that hiring employees to work remotely is different from hiring on-site employees. On-site employees have the benefit of easing into your company culture and learning from those around them, as well as being able to rely on others 24/7 for support. Virtual employees, however, should possess more of those desired cultural qualities up front. 

Consider adding additional behavioral questions to your initial interview process to screen out candidates who may not have the skills you’re looking for – as well as those who may not work as well in a remote environment. You’ll want to look for candidates who are disciplined, self-directed, and willing to seek solutions without a lot of support and supervision.

Move to virtual recruiting – and not just through LinkedIn

If you’ve focused mainly on recruiting locally and in-person, consider changing your strategy. 

Target your job postings to specific cities

On hiring sites like LinkedIn and Indeed, target your job postings for cities outside your main metropolitan area (making sure these posts include the regional requirements, and that you’re allowed to hire in that region). And don’t forget to include the flyover states of the Midwest and mountain regions. These often-overlooked areas are full of untapped potential. You may just find that treasured employee you’re looking for!

Host virtual hiring and networking events 

Don’t just throw up a post on the usual job sites and call it a day. Take it a step further and host virtual hiring and networking events! 

A virtual hiring event is just what it sounds like: a job fair but online instead of in-person. Advertise for the roles you’re looking for, bring in potential candidates, and even conduct on-the-spot interviews. Since you’ve now reached out to a larger geographic area, you should have plenty of great prospects to choose from.

Virtual networking events include hiring a VIP speaker, hosting discussions, and allowing professionals in similar industries to gather, meet new people, and potentially find new opportunities.

Expand other pools

In addition to expanding your geographic pool of potential candidates, consider broadening the pools for candidate type, role, and skillset.

Hire for as-needed or part-time positions

Shift from the full-time employee mindset and consider hiring employees that fill immediate or short-term project needs, such as contractors, freelancers and temporary or part-time workers. These employees are often efficient and reliable, as they’re used to working quickly to get the job done. They also may be less expensive to hire in the long run, as you can pay them per project or based on the number of hours worked.

Broaden your desired applicant skillset

As mentioned above, it’s important that virtual employees possess a certain set of skills that aren’t as important for on-site workers. Capitalize on this need by adding the types of skills you’re seeking to a particular role to attract the best applicants. In addition, you could consider applicants that may not have the experience in the field, but have the skills that could apply to the role. 

Recruiting and hiring during this uncertain economic time may seem scary, but it doesn’t have to be! Follow the tips above and you’ll go from Great Resignation to great employees in no time.

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Breaking Barriers United with Ryan Tillman https://www.opensesame.com/site/blog/breaking-barriers-united/ https://www.opensesame.com/site/blog/breaking-barriers-united/#respond Fri, 04 Feb 2022 20:21:50 +0000 https://live-marketing.opensesame.com/site/?p=20891 The relationship between American citizens and law enforcement is contentious and politically divided, particularly within the Black community. One man is working to bridge that gap.

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The relationship between American citizens and law enforcement is contentious and politically divided, particularly within the Black community. One man is working to bridge that gap.

Addressing misconceptions between law enforcement and communities

Ryan Tillman, police officer with the Chino Police Department, started Breaking Barriers United (BBU) as a way to address current issues and repair misconceptions between the police and the communities they serve.

Growing up, Ryan had negative experiences with law enforcement. But after becoming an officer and completing the field training program in 2013, he experienced things from the other side. It’s from this experience that he realized an opportunity to spread awareness, and BBU was born.

At BBU, Ryan and his team recognize that true social change lies in America’s youth. He and his team work with community leaders, educators, parents, and students to conduct workshops on different topics within schools. These include expressing honest opinions about law enforcement, working together across diverse backgrounds, and building confidence in oneself in order to better manage the impact of bullying. Ultimately, the goal is to be transparent and work to unite instead of divide – while hopefully building new community leaders.

In addition to his advocacy work, Ryan and BBU have partnered with OpenSesame to create several courses for officers and other leaders on addressing unconscious bias, racial profiling, and more. 

To learn more about Ryan and BBU – join us for our upcoming webinar, Bridging the Gap Between Law Enforcement and the Community. 

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A large part of reconciling differences – in any community –  is having a strong foundation of diversity, equity, and inclusion. To learn more about how you can improve the DEI messaging within your organization, we encourage you to check out our curated list of courses.

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3 Ways to Leverage Off-the-shelf Content in Your LMS Sale https://www.opensesame.com/site/blog/3-ways-to-leverage-off-the-shelf-content-in-your-lms-sale/ https://www.opensesame.com/site/blog/3-ways-to-leverage-off-the-shelf-content-in-your-lms-sale/#respond Tue, 01 Feb 2022 20:58:24 +0000 https://live-marketing.opensesame.com/site/?p=20834 We are in the midst of a digital transformation. We’ve been here for a while, but as organizations continue to roll out various flavors of hybrid and remote work, the transformation is becoming more of a whirlwind. Some days it feels like it’s taking us by storm. And that means your platforms and tools are... Read more »

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We are in the midst of a digital transformation. We’ve been here for a while, but as organizations continue to roll out various flavors of hybrid and remote work, the transformation is becoming more of a whirlwind. Some days it feels like it’s taking us by storm. And that means your platforms and tools are becoming more and more important by the day. Off-the-shelf content has the power, not only to boost your sale but also to give your customers the content they need to move effortlessly through this transformation. 

#1: Address retention head-on.

As I shared last month, retention is the name of the game for everyone. I can bet it’s as important to you as it is to me. Partnering with OpenSesame helps you strengthen your retention play, particularly with your existing customers. Content gives you a reason to go in with a new offering. You can bring it up on a monthly call or in a QBR. One of the easiest ways to retain customers in your learning platform is to give them a reason to keep coming back. Off-the-shelf content is the gift that keeps on giving. 

#2: Solve an important challenge for your customers.

Every organization has some employee challenge they are itching to solve. No one is exempt from this. Some organizations want to improve their wellness initiatives to better support their team members. Others might be leaning into DEI. And still, others might be trying to find ways to build a pipeline of future leaders. No matter the challenge, more often than not, off-the-shelf content can play an integral role in addressing the challenge head-on. When you leverage content in your sale, you can easily become a more consultative, trusted advisor to your clients. 

#3: Sell the fridge, fully stocked.

If you’ve ever been in a conversation with me or anyone from my team, you’ve likely heard the fridge analogy. If you haven’t heard it yet, humor me for a bit. Imagine strolling through your local hardware in search

 of a fridge. You get to pick the fridge you want. Maybe you’re going for something simple and you go for something plain and white. It gets the job done. Or maybe you want to get a little fancy and you get the fridge with every bell and whistle imaginable. It even sends a text to your phone to tell you you’re low on milk. Whichever fridge you choose to purchase, it’s still showing up to your house empty. And an empty fridge does you no good. 

When you bring an OpenSesame content specialist alongside you, you’re going to market with a fully stocked fridge. Off-the-shelf content is a powerful tool for you and your customers, and our team would love to come alongside you as a key piece of your go-to-market strategy. We are better together, and we can’t wait to share in some wins!

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful workforce eLearning in every industry. With the most comprehensive catalog of eLearning courses from the world’s top publishers, OpenSesame’s learning experts guide global companies every step of the way. From finding the course to mapping them to core competencies, syncing them with an LMS to increasing utilization and improving L&D programs. OpenSesame provides the flexibility of multiple purchasing options with simple to use and administer eLearning courses. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 brands. And with over 25,000+ OpenSesame catalog courses, the eLearning platform touches all industries in all markets. The company is defining a new era of engaging a people-first talent force. To learn more, visit www.opensesame.com

About the Author

Rasheité Calhoun is the Manager of Strategic Partnerships with OpenSesame. She prides herself on bringing a fresh approach to client solutions, convinced that we are always on the cusp of something new and great. With over a decade of experience in higher ed publishing, Rasheité brings a distinct niche of problem-solving and a proven track record of driving results to the eLearning world. Rasheité holds both a bachelor’s degree in technical writing as well as a Master of Arts in English, which both contribute to her creative approach to strategy and solutions. Above all, Rasheité believes that we are living through a massive disruption that will transform learning into something we have all yet to see or experience. She is excited to play a role in such pivotal moments where digital, learning, and imagination collide.

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OpenSesame announces expansion of Plus subscription with new global partnerships https://www.opensesame.com/site/blog/new-global-publisher-partnerships/ https://www.opensesame.com/site/blog/new-global-publisher-partnerships/#respond Tue, 18 Jan 2022 15:11:00 +0000 https://live-marketing.opensesame.com/site/?p=20561 Portland, OR – 18 January 2022 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of new global publishers to its popular OpenSesame Plus subscription. With this announcement, OpenSesame further diversifies its product offerings to ensure employees in all roles, locations, and industry verticals have access to learning they need to develop... Read more »

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Portland, OR – 18 January 2022 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of new global publishers to its popular OpenSesame Plus subscription. With this announcement, OpenSesame further diversifies its product offerings to ensure employees in all roles, locations, and industry verticals have access to learning they need to develop their careers. 

Each of these publishers offers training on a broad range of topics, while addressing some of the biggest challenges global organizations are facing today. Here is a brief overview of each publisher that has been added to the catalog.

Intuition Know-How has been trusted by the world’s largest investment and commercial banks, insurance firms, regulatory bodies and professional services firms for more than 35 years. Their content library, which boasts nearly 100 courses, delivers learning for 1.5 million financial services professionals on topics that range from risk management to compliance to fintech. Intuition’s content is written by subject-matter experts before being adapted by learning specialists with a deep understanding of adult learning methodologies. 

For the fast-moving world of culinary arts, Pineapple Academy is an online training resource for advancing the skills of your frontline culinary and service staff. The Pineapple Academy team provides best-in-class training videos taught by industry experts that are always delivered in increments of five minutes or less. 

Channel 1 Creative Media boasts a suite of more than 300 training videos surrounding health and safety, wellbeing and customer service. The publisher develops high-quality, interactive, and engaging courses that utilize professional video production in Australian compliance and regulations. Channel 1 might be new to OpenSesame but they aren’t new to the industry. For more than 30 years, they’ve been the preferred eLearning choice for many large and small Australian organizations.

When it was established in 2017, Coaching Culture had a simple mission: Make coaching more affordable and accessible to all. Coaching Culture develops, designs and delivers tailor-made content meant to foster a stronger learning culture in organizations. Not only that, they’ve built a vibrant community of L&D professionals with their namesake magazine.

Breaking Barriers United, led by police officer Ryan Tillman, provides training based on years of frontline experience in law enforcement. These lessons for law enforcement and others who work with the public provide advice for de-escalating tense situations, working effectively with the public, reducing bias, and other techniques for building and maintaining positive relationships. The courses will be exclusively at OpenSesame.

Another addition to OpenSesame Exclusive, On This Topic brings stories of leadership, teamwork, motivation, and performance from the world of sports. Story-driven micro-lessons told by athletes and sports professionals embed real-world themes in dramatic tales of teamwork, perseverance and victory. These high-quality, video-based, interview-style courses are presented in short three-to-five-minute stories.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful online learning in every industry. With the most comprehensive catalog of elearning courses from the world’s top publishers, OpenSesame helps global companies every step of the way. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 companies to its customer base. With over 20,000+ courses, the platform touches all industries in all markets.

To learn more about OpenSesame, visit www.opensesame.com.

Media contact:
Hallie Janssen
Vice President of Marketing
(503) 808-1268
Hallie.Janssen@opensesame.com

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OpenSesame Publisher Lumofy Wins “Middle East and North Africa EdTech 50” Industry Award https://www.opensesame.com/site/blog/opensesame-publisher-lumofy-wins-middle-east-and-north-africa-edtech-50-industry-award/ https://www.opensesame.com/site/blog/opensesame-publisher-lumofy-wins-middle-east-and-north-africa-edtech-50-industry-award/#respond Tue, 11 Jan 2022 23:28:28 +0000 https://live-marketing.opensesame.com/site/?p=20545 We’re starting off the year with some exciting news at OpenSesame. We just learned one of our course publishers, Lumofy, was selected by HolonIQ as a top 50 EdTech provider in the Middle East and North Africa region (MENA) for 2021.  HolonIQ is one of the world’s leading platforms for market intelligence, and it powers... Read more »

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We’re starting off the year with some exciting news at OpenSesame. We just learned one of our course publishers, Lumofy, was selected by HolonIQ as a top 50 EdTech provider in the Middle East and North Africa region (MENA) for 2021. 

HolonIQ is one of the world’s leading platforms for market intelligence, and it powers governments, technology companies and investment firms around the world with their innovative data on the global economy.

The 2021 Middle East and North Africa EdTech 50 is an annual award, and the goal of it is to showcase the most promising educational technology startups from the region by identifying ones that are innovative and fast-growing. MENA is an overwhelmingly diverse and expansive region that connects 600 million people across three continents. 

The 50 awardees were chosen out of more than 700 edtech startups in MENA and were graded based on a criteria of acquired capital and product momentum. 

“We achieved this remarkable milestone because of our team’s dedication, the tireless commitment towards our vision and the clients who trusted and believed in us,” says Mahmood Malik, Head of Experience at Lumofy. 

Started in 2020, Lumofy is a data-backed, automated learning experience platform that organizations can deploy to map competencies, measure skills and accelerate personal development. Operating out of Bahrain, it offers more than 1700 learning items in both Arabic and English. Its mission is to change the way people learn. 

You can check out their courses in the OpenSesame catalog

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Why Blended Learning Is the Future of Business https://www.opensesame.com/site/blog/blended-learning-and-how-it-applies-business/ https://www.opensesame.com/site/blog/blended-learning-and-how-it-applies-business/#respond Wed, 05 Jan 2022 17:12:00 +0000 /site/?p=2045 The past two years have blurred the lines between work and home, digital and physical, online and offline. The 9-5 world we lived in has been upended, and the word “hybrid” has taken on new meaning. As we move into 2022 and the unique challenges it brings, organizations are having to define what the future... Read more »

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The past two years have blurred the lines between work and home, digital and physical, online and offline. The 9-5 world we lived in has been upended, and the word “hybrid” has taken on new meaning. As we move into 2022 and the unique challenges it brings, organizations are having to define what the future of work will look like. 

But they won’t be doing it alone. The eLearning framework can provide a model of how these organizations can thrive. “Blended” is not a new term to those in the learning and development industry, and blended learning has been around long before office life was reimagined. 

What is blended learning?

Hybrid learning, also known as blended learning, combines in-person teaching with online learning. In this approach, eLearning does not replace face-to-face learning. Instead it simply reduces the amount of time spent in a traditional classroom environment.

Taking a blended approach to learning combines the strengths of each approach. In-person training typically requires everyone to be in one place, at one time, and to all learn at the same pace, whereas online training provides more flexibility for workers to take courses at their own pace. Combining online training with the occasional in-person class accounts for different schedules, while still encouraging interaction and holding learners accountable for their online lessons. This combination of the small and the large setting increases the likelihood of learner success, as we all thrive in different environments. 

What does blended learning mean for the workplace?  

The pandemic accelerated the already increasing trend of companies adopting eLearning for the workplace. Online training is ideal for large companies spread out over many cities, states or even countries. The courses can be accessed from anywhere, provide consistent material, and feed data back to supervisors and managers to evaluate. Implementing a blended learning solution can maximize your L&D investment by providing real-world experience and discussion.

Let’s explore “just-in-time” training—the idea that employees need access to specific information immediately in order to complete a task. Online training is great for meeting these needs, as employees can take courses on the topics they need right away. Bringing that knowledge back to a larger group setting for discussion will increase the value of the knowledge and the impact of the training. A quick online course on handling an angry customer is great for an immediate need that can then be brought back to the customer service team to receive real-time feedback.

Blended learning seeks to address the challenges of a company with dispersed staff by combining the benefits of both face-to-face and online learning. As organizations continue to mix office interactions with digital ones, the ways in which they train and develop their staff will need to keep up. Embracing a blended model for both working and learning will modernize culture while keeping all your employees connected. 

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Could Untrained Employees Be the Downfall of Your Cybersecurity Efforts? https://www.opensesame.com/site/blog/could-untrained-employees-be-the-downfall-of-your-cybersecurity-efforts/ https://www.opensesame.com/site/blog/could-untrained-employees-be-the-downfall-of-your-cybersecurity-efforts/#respond Sun, 02 Jan 2022 15:00:00 +0000 https://live-marketing.opensesame.com/site/?p=20400 Almost daily, a cybersecurity breach makes the news, underscoring the importance of training employees to embrace their role in cybersecurity preparedness and response. An IT department can build a strong fortress of secure networks, hardware, and software, but a tiny crack in that infrastructure can result in widespread attacks on your networks and data, often... Read more »

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Almost daily, a cybersecurity breach makes the news, underscoring the importance of training employees to embrace their role in cybersecurity preparedness and response. An IT department can build a strong fortress of secure networks, hardware, and software, but a tiny crack in that infrastructure can result in widespread attacks on your networks and data, often due to human error. Studies show that 88% of data breach incidents are caused by employee mistakes.

Cybersecurity awareness is such an integral component in keeping organizations secure, yet awareness training is something that many organizations fail to prioritize. Even companies that implement security awareness training sometimes don’t get the expected results because the training is not engaging and memorable.

Register for our cybersecurity webinar with expert Suzanne Gorman of Global Learning Systems.

Cybersecurity webinar link

Organizations are increasingly at risk for cyberattacks

Social engineering, phishing and ransomware attacks are on the rise around the world. Globally, ransomware attacks increased by 151% in the first six months of 2021 compared to the first six months of 2020.

The bad guys only need to get one of your employees to click on a malicious link, and your systems and data are exposed. Not only do you risk financial and legal consequences as well as damage to your organization’s reputation, but recent cyberattacks have even caused human casualties. Gartner predicts that bad actors will move to weaponize operational technology environments for this very purpose in the next few years.

Your employees are the last line of defense in preventing a cyber breach, yet many workers don’t have the slightest idea how to recognize a threat. 

Do phish testing to gauge security awareness

According to Cisco’s analysis of more than 620 billion internet requests from 190 countries, 86% of organizations had at least one user try to connect to a phishing site.

Simulated phish tests enable you to test employees’ security awareness and provide real-time remedial training when an employee falls for a phishing attempt. Implementing phish testing every month or so – and in different formats and languages – will keep employees vigilant and shore up your company’s defenses.

Review access protocols to prevent accounts from being compromised

Users love the freedom of having administrative rights on their local workstations. It lets them add or remove programs without reaching out to their IT department for assistance. This convenience also comes as a risk if their user accounts become compromised. Hackers could then:

  • Install malicious software
  • Move laterally around your network
  • Disable antivirus protection
  • Encrypt data that causes a ransomware event

Evaluate your company’s protocols for user access to proprietary systems and platforms. Be very selective in allowing administrative privileges on a workstation, and make sure employees understand the risks and their role in preventing attacks.

Secure privileged access to protect against cybercriminals

In an IT environment, “privileged access” – also referred to as “God-like privileges” – is a term used to designate special access or abilities above and beyond that of a regular user. Privileged access can be associated with human users as well as non-human users such as applications and machine identities. Protecting high-level admin accounts is a crucial component of a robust security strategy against external cyber threats, no matter the organization’s size or industry. Cybercriminals are looking for the big catch, and these accounts provide big wins for the bad guys. 

As a best practice, privileged-access accounts should be reviewed to justify each user’s need. The accounts that remain should be closely audited to ensure proper use.

Don’t let your C-level officers fall victim to cyberattacks  

Another major target is your C-level officers, who are 12 times more likely to fall victim to a cyberattack than other employees.4 They have the keys to the kingdom, and unfortunately, access to their accounts can provide an immersive amount of insight into the workings of an organization. Furthermore, C-level executives usually allow their administrators to access their passwords and many of their accounts. So, when a “whale phish” is presented to either party, are they trained to identify the threat and act accordingly?

Role-based training for organization leaders will educate the C-suite about their unique vulnerabilities and how to avoid compromising sensitive data. 

Recognize and report security issues quickly

The longer a security incident goes unreported and not investigated, the greater the potential consequences. Employees need explicit instructions on how to report security incidents and suspicious behavior, and they need to know that they will not face ramifications for doing so.

Set up a phone hotline or email address to report security concerns and unusual behavior. Promote the hotline and keep it top-of-mind by placing stickers on every employee’s and consultant’s laptop or issuing mouse pads with security messages and hotline information. 

Investigate suspicious behavior and malicious acts 

Many organizations have had to deal with malicious acts caused by insiders, whether employees or consultants. As you train your employees to be security-aware, you also need to train them to be aware of their surroundings and report individuals who exhibit suspicious behavior. 

Consider this actual security breach: An employee reported suspicious behavior of a co-worker who was sending out disparaging emails about the company. The legal team and HR decided that the event did not warrant a security investigation, but the offending employee was terminated. Months later, it was discovered that this individual was still sending disparaging emails but with information he would only know about if he still had access to the data center. This revelation prompted a forensic investigation. It turns out the employee had installed a keyboard capture program on each machine within the data center, and files were being sent to him remotely. The United States Secret Service was notified, investigated and an arrest was made. 

Having an incident response plan in place will give your organization the framework to properly and thoroughly investigate reported incidents, including malicious acts.  

Take these steps to remedy human error in cybersecurity 

Security infrastructure and software controls are only part of the solution to protect your organization from cyberattacks. Your workforce is your last line of defense against hackers and should be your strongest. Therefore, training employees about their role in cybersecurity is key to changing behavior and creating a security-minded culture. Security awareness training is never a one-and-done training event; it is a journey with no destination, and it must be continuous to be effective.

Make sure your training addresses incident response and the responsibilities of participants in all departments and at all levels. Take participants through the process of dealing with a simulated incident scenario and provide hands-on training that will highlight flaws in your incident response plan.

Is it time for your organization to get started with security awareness training or elevate the effectiveness of your existing program? 

Keep your data safe by checking out cybersecurity training from Global Learning Systems.

Suzanne Gorman, CISSP, CRISC, is Vice President and Information Security and Risk Management Evangelist at Global Learning Systems, a leader in security awareness training and OpenSesame partner. 

Photo by Muhannad Ajjan on Unsplash

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The Four Stages of an Effective Hiring Process https://www.opensesame.com/site/blog/4-stages-effective-hiring-practices/ https://www.opensesame.com/site/blog/4-stages-effective-hiring-practices/#respond Thu, 23 Dec 2021 02:34:23 +0000 /site/?p=2168 With the economy expected to grow and continue its recovery in 2022, companies will no doubt be expanding and hiring more employees. Hiring new employees is a tricky feat. Being in charge of your organization’s hiring process means not only screening for candidates who are qualified, but also whom are compatible with company culture and... Read more »

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With the economy expected to grow and continue its recovery in 2022, companies will no doubt be expanding and hiring more employees. Hiring new employees is a tricky feat. Being in charge of your organization’s hiring process means not only screening for candidates who are qualified, but also whom are compatible with company culture and will help advance company goals.

To build effective hiring practices, human resources staff should have a big picture vision for the process and avoiding focusing on particular area, such as recruitment or onboarding. Great companies like Disney and Zappos create experiences for applicants that are not only consistent with their brand but involve the future employees in the company culture throughout the entire hiring process.

If you are just beginning to build your recruitment program or are looking for ways to update your procedures, we’ve broken down the hiring process into 4 key steps, with courses to help you improve your hiring practices at each step.

Step 1: Search and Screening

Harness the power of the Internet to expand your search and simply the screening process. It has never been easier to post and apply for jobs online. Social networks such as LinkedIn, Twitter, and Facebook are also ways in which to connect and interact with candidates. With this influx of connectivity, however, it’s easy to get bogged down by an overload of applications or lose focus in your social media recruitment and screening. As a remedy, data analysis tools and social media analytics can go a long way in judging how effective your efforts are and what your reach is.

Try these courses to get a handle on using the internet for screening and recruiting:

Step 2: Interview and Evaluation

Why is a manhole cover round? How many golf balls can you fit in an airplane? These are just a few of the infamous interview questions used by Fortune 500 companies such as Google and Microsoft. While these unique questions may work for them, be careful to choose interview questions that prompt relevant answers by which to frame your hiring decision. Creative questions such as the previous examples can be great to show you how a candidate’s improvising skills or ability to think outside the box, but don’t provide much information on experience. No matter the questions, the end goal is the same–you want to identify qualified people who will mesh well with your company.

Try these courses to conduct a more effective interview:

Step 3: Hiring and Onboarding

When you finally take the metaphorical plunge and hire that standout, ideal candidate, the hiring process is still far from over. Onboarding a candidate and getting them up to speed is one of the most critical stages. Excellent onboarding programs educate and train new employees on company policies, values, culture, job expectations, and evaluation metrics. By hammering employee development home on the front end you improve the adjustment time it takes to get real contributions and kickstart employee growth in the long term. Online training options, workplace training exercises, and social activities can go a long way in helping with this process.

Try these courses to aid in your onboarding process:

Step 4: Retention and Development

At the end of the day, you want to be happy with the work coming from your new employees, as well as know the employee is equally happy with their acceptance of the position. Overall, you want to ensure your employees understand their responsibilities and their competencies match their job description. Moving forward, you should be providing development and advancement opportunities to engage your employees and get great contributions from them.

Try theses courses to engage your new employees:

Hiring new employees is an important yet complicated process for any company. The people you hire are the very people responsible for contributing to and advancing the future of your company. With a solid understanding of the resources at your disposal and a focused agenda, the hiring process can become more rewarding than challenging.

Photo by Nick Fewings on Unsplash

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How to Find Your Organization’s DEI Anchor https://www.opensesame.com/site/blog/how-to-find-your-organizations-dei-anchor/ https://www.opensesame.com/site/blog/how-to-find-your-organizations-dei-anchor/#respond Wed, 22 Dec 2021 21:50:48 +0000 https://live-marketing.opensesame.com/site/?p=20369 When leaders are asked why their organization should prioritize DEI, you’ll often hear “because it’s the right thing to do.” Absolutely, it is important for any organization, but if your DEI efforts don’t go beyond just checking the boxes, then your initiatives may not be comprehensive enough to bring about meaningful change within the organization.... Read more »

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When leaders are asked why their organization should prioritize DEI, you’ll often hear “because it’s the right thing to do.” Absolutely, it is important for any organization, but if your DEI efforts don’t go beyond just checking the boxes, then your initiatives may not be comprehensive enough to bring about meaningful change within the organization.

As we continue to navigate the complexities of our modern world, it’s time to focus on taking the conversation further and dive deeper into what building an inclusive culture means. More importantly, how do we get beyond just conversations, how do we turn awareness into action?

Our ongoing DEI webinar series at OpenSesame assembles some of the brightest minds in DEI for discussions around how organizations can level up their workforces and build psychologically safe environments.

Are you measuring DEI progress with the right metrics? Take our DEI survey to find out.

Define your DEI anchor. 

“When it comes to diversity, equity, and inclusion, it’s not something where you can fly in an expert for two hours, do one training and then you’re done,” said Tara Cooper, DEI consultant at OpenSesame. 

Achieving a true commitment to DEI takes time and practice. It’s okay if you don’t get it right on the first few tries. In order to hone in on an effective DEI strategy, it helps to define what your DEI anchor is as an initial step. An anchor for DEI is a key area or mission that you wish to focus your organization’s time and resources on. It helps you to set priorities and align on goals. The anchor can be socioeconomic, political or cultural in nature, but it gives you a lens through which to start building an action plan.

So leaders should take some time to self-reflect at both the professional and personal level. 

What should be the DEI vision for your organization?

Ensure you have support from leadership. 

The responsibility of promoting DEI within an organization cannot be assigned to just one person or consultant. In order to succeed, you need buy-in from leadership. Senior Leadership  buy-in is essential for the success of any DEI program. What is happening at the bottom typically won’t change if nothing is changing at the top. For organizations that are serious about improving the experience of underrepresented employees, senior leadership needs to take charge and drive the conversation. 

“Much of this work is pulling the wool back from peoples eyes and showing how insidious unconscious bias can be and how socialized we are to be discriminatory. We want people to slow down on their reactions to others and think about how they treat people,” says Cooper.

Start your organization’s DEI journey by accessing our DEI toolkit.

And it can’t be reduced to a mere, simple checklist. It is the responsibility of leadership to determine how deep the organization is willing to go and what they’re willing to invest in DEI. And that will look different for each organization. It depends where an organization is in its DEI journey. Are you at the level where you’re hoping to improve hiring practices? Or at a level where you’re requiring learning opportunities like unconscious bias training for all employees?

“There are trainings that aren’t super deep but their purpose is to just get conversations started. But if you’re wanting true transformational change, you’re using outside consultants, you’re taking those extra steps to ensure psychological safety and build that proper scaffolding,” says Cooper.

In addition to inclusive leadership training for managers, it’s important to seek advice from outside consultants and DEI subject matter experts. Bringing in a third-party helps to catch problems that leadership may not see and to execute a roadmap for the future.

Foster employee engagement and commitment. 

To effectively promote awareness and sensitivity towards DEI, organizations need to successfully harness the energy and curiosity of their employees in order to drive momentum. However, depending on where your workforce is in the DEI progress index some conversations with employees might feel new or uncomfortable. 

DEI should be a leadership directive, but says Cooper, it’s crucial that individuals are doing the work at every level of the organization. She also stresses the importance of affinity groups, also known as employee resource groups, for workers of marginalized identities. 

“I’m all about self-care. So if you need to have an affinity space to discuss the issues you need to discuss and build yourself up so you can be more productive in the workspace, then that’s what they need to be able to do.”

Affinity spaces sometimes come under fire for being “divisive” or a form of “self-segregation,” but Cooper encourages leaders who feel that way to look at the larger picture. The concept of affinity spaces are not new, as they tend to form organically and frequently occur in various settings.

“Think of all the instances where employees may separate into subgroups in an organization, the gatherings where it’s only men or only white people. If you only get nervous when the subset is around a certain race or gender, then you should question that.”

As organizations continue to embrace DEI initiatives in ever-increasing numbers, it is critical that employees fully comprehend their role in achieving DEI goals. To achieve this, dig deeper into what an inclusive workplace entails and the transformative impact it can have on your organization. In essence, your “why” must move beyond surface-level understanding and into a more profound exploration of the power of inclusivity, towards belonging.

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Employee Spotlight: Deborah Dang https://www.opensesame.com/site/blog/employee-spotlight-deborah-dang/ https://www.opensesame.com/site/blog/employee-spotlight-deborah-dang/#respond Sat, 18 Dec 2021 03:19:30 +0000 https://live-marketing.opensesame.com/site/?p=20280 Deborah DangVice President, Finance and PeoplePortland, OregonPronouns: she/her Deborah Dang arrived at OpenSesame with deep tech industry accounting experience and a passion for developing lifelong learning opportunities. After leading accounting for several major public technology companies, Deborah was ready to grow something fundamentally powerful in the world of education. Heading finance at OpenSesame allowed her... Read more »

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Deborah Dang
Vice President, Finance and People
Portland, Oregon
Pronouns: she/her

Deborah Dang arrived at OpenSesame with deep tech industry accounting experience and a passion for developing lifelong learning opportunities. After leading accounting for several major public technology companies, Deborah was ready to grow something fundamentally powerful in the world of education. Heading finance at OpenSesame allowed her to combine her tech industry knowledge with the background she had also gained in founding and opening a public Chinese Charter School from the ground up. “I was excited to join a company that promoted learning,” Deborah said. “We genuinely believe in giving people the opportunity to learn and grow through programs like our Leadership Skills Development Program.”

Briefly describe your role.
I lead both the finance and people teams. This includes the finance and accounting and the people team, which includes recruiting, training, HR, and benefits.

How did you get into your field? 
I had a hard time deciding which area to specialize in when I was in business school. I loved HR and marketing, but accounting came easily to me. After I graduated from undergrad, I tried many different business areas, helping me realize accounting was right for me. Throughout my career, I’ve always worked in public technology companies. OpenSesame is the first private technology company I’ve worked for. I had planned to stay in public tech, but those companies move in quarterly cycles, and I missed building and working on something new. OpenSesame allowed me to do that.  Also, I have always believed in the importance of lifelong learning. I was part of a group that founded the Hope Chinese Charter School, a public charter school providing Mandarin Chinese immersion education to elementary and middle school students. So when the OpenSesame opportunity came up, I was excited to join a company that promoted learning.

What OpenSesame ERGs are you a part of?
Asian, Pacific Islander, and the Women’s ERG

What has been the best part of working in your role? 
The People: I love seeing great people join OpenSesame and then grow, learn, and get promoted or move into other areas of this company.

How has OpenSesame changed since you’ve joined? 
When I joined, we had 40 employees. The finance team was just two of us, we didn’t have a people team, and many of our processes were very manual. In just five short years, we’ve doubled the finance team, created a people team, upgraded our payroll system and ERP, and added many other integrations. We’ve put together very robust recruiting processes and introduced the OpenSesame qualified training program, and we’re now at over 150 employees. 

How has your OpenSesame team maintained a sense of community through the pandemic era?
I love our Friday full team meetings and the fun event once a month. It gives me a chance to see other people outside of my teams. I’m also enjoying participating in virtual coffees and the ERGs. I do miss the in-person interactions — the hallway conversations and the Friday full team lunches. I felt more in touch when we were onsite, but I am now active in Slack’s various social channels. It’s so nice to see pictures of everyone’s kids and dogs and to talk about non-work things. We even have a Peloton slack channel with monthly team challenges. 

What is your favorite TED course?
Either Drew Dudley “Everyday Leadership” or Brene Brown “The Power of Vulnerability.” Both shake up your idea of what leadership should be.

What is the Best ProDev you’ve taken?
I have to take 40 hours of CPE a year for my CPA license, so, unfortunately, most of my pro dev is accounting/finance-oriented. I went to a great conference in Orlando before COVID, which featured a good mix of leadership sessions and “future of accounting” sessions. And in the evening, discounted tickets to theme parks.

If you feel comfortable, give a glimpse of life outside of work; where do you get your energy, or what do you enjoy? 
I have two almost teenagers, so I’m doing whatever I can to keep them engaged and off their screens. We like to stay active — everyone in our family either walks or runs every day. Recently, I’ve gotten swept up in the Peloton craze and have been known to use much-needed sleep time to plan out my workouts for the next day. We ski in the winter and kayak, SUP, mountain bike, and hike in the summer. We also love playing board games. SkipBo has turned into a very competitive game of parents vs. kids. My kids go all out when they win — screaming and victory dancing. 

What makes working with OpenSesame rewarding?
OpenSesame’s emphasis on learning and growth. We genuinely believe in giving people opportunities to learn and grow through programs like our Leadership Skills Development Program. 

What enneagram type are you? And what part speaks most strongly to you?
I’m a 1W2. I get a sense of comfort from making sure the t’s are crossed, the i’s are dotted, and the numbers tie.

What advice would you give to new OS hires?
Learn what other departments do and how it relates to what you do. Look for opportunities to meet up with people through either the formal virtual coffee program or by just asking someone for coffee/lunch. Attend a leadership lunch/happy hour where you can meet various members of the leadership team.

What makes a team member successful at OpenSesame?
Caring equals success. Those who genuinely care about doing their job well, about the team around them, about their customers, about their own growth, and are continually improving each day — are the ones who see success. 

What is your favorite course in the OS catalog?The Gold Deck presentation, which is an internal OpenSesame course. It felt like I was sitting in on a sales call. It was so valuable to see how we sell the product. 

Do you have a motto or personal mantra?
There’s a Japanese phrase: Fall down seven times, get up eight. It’s a phrase about resilience. For me, whenever I’ve faced difficulties, the important thing is to get back up again. I particularly love that the phrase talks about falling down seven times and getting up eight, not seven. That extra digit represents to me not only getting back up again but taking a step forward. 

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The Power of Empathy in DEI https://www.opensesame.com/site/blog/the-power-of-empathy-in-dei/ https://www.opensesame.com/site/blog/the-power-of-empathy-in-dei/#respond Wed, 08 Dec 2021 02:30:44 +0000 https://live-marketing.opensesame.com/site/?p=20061 As a young girl, whenever I displayed my worst self with my selfishness, impatience, condescension, and unkindness—you know, the behavior parents try to manage and disrupt in their children before adulthood—my wise father would gently, yet firmly say, “Put yourself in someone else’s shoes.” Although I listened, it would take years for me to fully... Read more »

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As a young girl, whenever I displayed my worst self with my selfishness, impatience, condescension, and unkindness—you know, the behavior parents try to manage and disrupt in their children before adulthood—my wise father would gently, yet firmly say, “Put yourself in someone else’s shoes.” Although I listened, it would take years for me to fully grasp the concept he was conveying: empathy.

Now, as a diversity, equity, and inclusion (DEI) professional, one of my main goals is to teach or remind others to empathize. You don’t have to wear the same shoe size or like the same shoe style. However, what it does require is that you try your best to slip on their shoes and, for a moment, walk in them to the best of your ability. They might feel too loose or too tight, but that’s all part of the experience. 

Empathy makes us ask ourselves:

  1. How would I feel if this happened to me if I were in a similar situation?
  2. How would I want to be treated if I were them?
  3. Have I ever experienced a similar emotion that can help me better show support through my actions?

As empathy guru, Brené Brown says in her book Daring Greatly, “Empathy doesn’t require that we have the exact same experience as the person sharing their story with us… Empathy is connecting with the emotion that someone is experiencing, not the event or the circumstance.” 

Now more than ever, we need people to practice connecting with others’ emotions. For example, according to a 2021 Gallup poll, even with the ongoing racial tensions in the United States, 42% of U.S. adults rated race relations between Black and White Americans positively. Moreover, due to the pandemic, women are leaving the workforce in droves. 80% of the women surveyed in a Deloitte Global report stated that their organizations have not provided work-life balance during a time of increased pressure, workloads, and responsibility. 

These examples highlight how some people are still unaware of others’ experiences, while others have no desire to put themselves in someone else’s position to connect with and understand their feelings. When there is a lack of empathy, it can usually be attributed to the fallacy that our separate existences do not impact each other. However, the truth is that we depend on each other’s existences daily, especially on our jobs and livelihoods. In fact, independent studies show that organizations are more successful and teams perform better in more diverse and inclusive work environments. Some results are higher profits, higher revenue, and higher retention. 

As a DEI professional, I often encounter people who fear that they will be made to feel ashamed of their identity, especially when being part of the dominant culture. Empathy does the exact opposite. It maintains the story of the realities some people are facing while reducing shame. Shame does not effectively change hearts and actions, but relating to and understanding others does. Shame also paralyzes, whereas understanding moves people to make changes in how they lead, how they make decisions, and how they create policies. Most importantly, they become aware of how their decisions and behaviors impact people differently. 

Empathy does not necessarily mean we agree on every point as we make organizational decisions. It does mean, however, we will have more inclusive and equitable workplaces because we have truly put ourselves in someone else’s shoes.

_________________________________________________________________________________________________

DEI Resources

To learn more about topics to foster empathy, we recommend the DEI courses in OpenDoors: What Is DEI?, the Microaggression courses, and the Allyship courses.

April Allen is the Senior Director of Diversity, Equity, and Inclusion at PeaceHealth and has acted as a consultant and trainer to executive and senior management on various DEI programs. She is also the best-selling author of the children’s books entitled, I Love Being Me and It’s Nice to be Nice, which helps children focus on embracing racial and ethnic diversity. April’s unique background includes a Juris doctorate degree from the University of California, Hastings College of Law, a Bachelor of Arts Degree in American Ethnic Studies and Political Science, and a Masters of Public Administration from the University of Washington.

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Why Elearning Can’t Be One Size Fits All https://www.opensesame.com/site/blog/why-elearning-cant-be-one-size-fits-all/ https://www.opensesame.com/site/blog/why-elearning-cant-be-one-size-fits-all/#respond Mon, 29 Nov 2021 23:21:14 +0000 https://live-marketing.opensesame.com/site/?p=19917 Remote work is a new reality, that means your new colleagues might live in the next state or an ocean away. And the coming of age of Generation Z means for the first time ever, there are now five generations in the workforce, each of which relate to the Digital Age differently. This leads to people arriving to elearning from countless avenues with wide-ranging expectations and varying capabilities. How do we make learning and development that’s accessible for everyone?

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The workforce is more diverse than it’s ever been. And we mean diverse in every way. Today’s workforce represents a vast array of cultures, socioeconomic backgrounds, ages, genders and geographic identities. 

Now that 68 percent of companies expect remote work to be part of their new reality, that means your learners might live on opposite sides of the country or oceans apart. And the coming of age of Generation Z means for the first time ever, there are now five generations in the workforce, each of which relate to the Digital Age differently. This leads to people arriving to elearning from countless avenues with wide-ranging expectations and varying capabilities. How do we make learning and development accessible for everyone?

1. Our workforce is forever in flux, so the ways we learn must be also.

It can be a challenge to know the best approach to learning and development for the world we inhabit now. No two brains are exactly the same. So why should learning ever be one size fits all? We process new information differently  and have different experiences and skills. How we learn should be adaptable to those differences.

There’s no right way to learn. It’s however you learn. By having a diversity of materials that embrace all types of learning styles, you can make sure you’re engaging everyone. That means more opportunities to upskill, reskill and cross-skill—no matter where your employees happen to be in their career development journey.

2. Different learning styles mean we need more ways to capture attention.

The advantages of a wide catalog is you never have to choose between quality and quantity. You can have both. A marketplace like OpenSesame with tens of thousands of courses from many publishers allows you to match the type of content to the type of learner. Instead of elearning content that’s made in identical styles and treatments, you have modalities that are as diverse as your workforce.

It’s commonly understood that there are at least four learning styles: visual, auditory, reading/writing and kinesthetic. This is known as the VARK Model and was popularized by education researcher Neil Flemming in 1987. 

Read six tips and strategies for cementing engagement in your training initiatives.

Visual learners best process information by seeing it graphically represented. So think of charts, diagrams, animations and sketches. Visual aids for these types of learners can be useful in helping them remember what they’ve learned. 

Auditory learners need to listen to someone explain a concept before they can fully digest it. Hearing information out loud or having key takeaways repeated during a course can improve retention. These folks might enjoy podcasts and audiobooks.

Reading/writing learners love the power of the written text. Reading ebooks and pamphlets allows them to really sit with new information or just quickly skim it for what they need. 

Kinesthetic learners might enjoy interaction and gamification. So courses where they take quizzes and collect points throughout would better motivate them to complete each module. 

3. Individualized learning paths help to democratize career development.  

The various learning styles go beyond just what’s above. Someone who has a short attention span might enjoy bite-sized micro-learning that they can do in 10-minute bursts. Someone who is a tactile learner likely would appreciate workbooks and handouts to accompany lessons. Learners don’t always neatly fall into just one column but may be a combination of several modes. 

So it’s important to find a course vendor that can deliver courses in every format you can think of. With a variety of options, you can personalize a learning path for each individual. And with a feature like SmartPath, elearning experts at OpenSesame can curate the perfect blend of courses and styles relevant to each learner at your company. These customized curriculums are based on your specific goals and tailored to your specific learners.

Every mode of learning has a part to play when it comes to unlocking human potential, and utilizing different types of elearning content is what keeps learning interesting. Flexible learning that varies in style, format and even language has the power to bridge the gap between diverse learning needs. By catering to our learning differences, we ensure that elearning can truly be for everyone. 

Book a demo to see how SmartPath can match the needs of every learner!

Spencer Thornton is the Senior Vice President of Curation at OpenSesame. He has more than 20 years of learning and development expertise. Before joining OpenSesame, Spencer served in leadership positions with several global HCM organizations, including SumTotal Systems (SkillSoft), GeoLearning and Dice.

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OpenSesame Announces Partnership with KochaSoft to Expand IT and Cloud Services Training Software https://www.opensesame.com/site/blog/kochasoft-partnership/ https://www.opensesame.com/site/blog/kochasoft-partnership/#respond Tue, 16 Nov 2021 20:20:22 +0000 https://live-marketing.opensesame.com/site/?p=19860 OpenSesame, a market-leading SaaS global eLearning innovator, announced a partnership with KochaSoft to expand their IT-focused offerings to provide enterprise organizations with mission-critical cloud and SAP training.

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Measurable learning and development experiences for IT-focused enterprises to push their workforce into the future with the power of cloud training

Portland OR– 23 October 2021– OpenSesame, a market-leading SaaS global eLearning innovator, announced a partnership with KochaSoft to expand their IT-focused offerings to provide enterprise organizations with mission-critical cloud and SAP training.

KochaSoft, a cloud training and education company that formerly delivered customized courses to global cloud leaders and IT consultants, is rapidly expanding its topic library to include topics other than SAP and the cloud. This library will feature Office 365, Cybersecurity, Web Development, Machine Learning, and several other IT disciplines. These courses are critical for IT-focused organizations to succeed in the future, and they will teach skills in high demand.

“In the workplace, we are always on the lookout for new ideas. KochaSoft is one of the best IT-focused learning management systems on the market, and they are transforming the way employees train. Their strategic partnership will expand our IT course offerings via their LMS, allowing businesses to manage corporate training and assess the commercial impact of their IT training programs. We could not have asked for better collaboration.” -Tom Turnbull, VP of Partnerships. 

Employee training has changed and will continue to change. People are working remotely and remaining active members of their teams regardless of their location. Traditional, or only in-person training, is no longer enough in light of this change. It is not only inflexible and expensive, but it is also ineffective for modern organizations, forcing employees and leaders who are well-versed in enterprise technology to be in great demand.

“As organizations grow and evolve their workforces, IT skills are more and more in-demand. It’s becoming increasingly less economical for large organizations to recruit this talent, so learning and development have become a necessity,” said Bruce Chen, Director of Marketing at KochaSoft. “OpenSesame is the perfect partner to help us offer new courses to serve other areas of their IT education needs in a scalable, synchronous fashion.” 

The OpenSesame collaboration with KochaSoft provides over 25,000 courses to assist enterprises in Canada and around the world in developing more analytical and actionable learning.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful workforce eLearning in every industry. With the most comprehensive catalog of eLearning courses from the world’s top publishers, OpenSesame’s learning experts guide global companies every step of the way. From finding the course to mapping them to core competencies, syncing them with an LMS to increasing utilization and improving L&D programs. OpenSesame provides the flexibility of multiple purchasing options with simple to use and administer eLearning courses. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 brands. And with over 25,000+ OpenSesame catalog courses, the eLearning platform touches all industries in all markets. The company is defining a new era of engaging a people-first talent force. To learn more, visit www.opensesame.com

About KochaSoft

KochaSoft specializes in IT-focused training solutions through its flagship cloud-based learning management system (LMS) and Cloud Experience Center. The training was specifically designed to develop leaders, upskill large enterprises and normalize their competency with previously complex IT and cloud systems. To learn more, visit www.kochasoft.com/lms

Media Contact

Hallie Janssen

Vice President of Marketing

hallie.janssen@opensesame.com

(917) 253-7355

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How to Create Training that Boosts the Bottom Line https://www.opensesame.com/site/blog/how-to-create-training-that-boosts-the-bottom-line/ https://www.opensesame.com/site/blog/how-to-create-training-that-boosts-the-bottom-line/#respond Fri, 05 Nov 2021 18:13:40 +0000 https://live-marketing.opensesame.com/site/?p=19830 By Evan Hackel Most business leaders know that effective training builds more consistent performance among employees, improves customer service, reduces the amount of time that managers spend training new employees, and provides other benefits that impact the bottom line. But do those same businesspeople also understand just how much a company’s overall profitability will grow... Read more »

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By Evan Hackel


Most business leaders know that effective training builds more consistent performance among employees, improves customer service, reduces the amount of time that managers spend training new employees, and provides other benefits that impact the bottom line.

But do those same businesspeople also understand just how much a company’s overall profitability will grow when a comprehensive program of training is put into action? In many cases, they don’t. Here’s a case study that gives some food for thought for companies that would like to quickly realize significant improvements in their bottom line.

Case Study: A Restaurant Chain You Know

Tortal designed and implemented a comprehensive eLearning program. One year after the program began, profits had already increased in dramatic ways:

  • At restaurants where 80% of employees had completed the eLearning training, overall business had increased by 4%.
  • At restaurants where 50% or fewer of the employees had completed the training, business had increased too, but by 1.4%.

Now let’s crunch some numbers. Each of those restaurants do about $2 million of business every year. So using that as a baseline, we see that restaurants that had generated 4% more business had made $16,000 more in just one year. In contrast, the restaurants that had achieved 1.4% growth had generated $2,800 in more business.

If you roll out those numbers further, you will see that over a five-year period, the restaurants that trained 80% of their employees would see an increase of $80,000 in new business, compared to $14,000 in companies that had trained 50% their workers. But in reality, the revised training will generate even a bigger ROI, because:

  • Business growth is cumulative. Even if a business grows at a rate of 4% every year, that percentage is built on a bigger profit base. So even if the growth rate holds steady, the number of new dollars earned each year will increase.
  • More efficient operations lead to greater profits and growth. In a restaurant setting, managers who are freed from training responsibilities can invest more of their time running their restaurants. The same principle applies in most businesses. And as we know, better-trained employees are more efficient, sell more, and generate increased profits.
  • Retention rates among well-trained employees have been proven to be higher than for employees who are not well-trained. And as every company executive knows, the cost of hiring and training new employees is very high.

To learn more about providing training that produces results, be sure to check out the course Customer Service Success. 


About Evan Hackel

Evan Hackel, a 35-year franchising veteran is a nationally recognized expert and speaker on franchising. Evan is founder and CEO of Ingage Consulting, and CEO of Tortal Training, a leading training development company. Evan is an active advisor in the C-Suite Network. He is also author of Ingaging Leadership, and host of “Training Unleashed,” a podcast covering training for business. Contact him here, follow him at @ehackel, or call 781-820-7609.

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Employee Spotlight: Charise Frias https://www.opensesame.com/site/blog/employee-spotlight-charise-frias/ https://www.opensesame.com/site/blog/employee-spotlight-charise-frias/#respond Tue, 02 Nov 2021 21:24:26 +0000 https://live-marketing.opensesame.com/site/?p=19806 Charise Frias Senior Curation Specialist – Wellness  She/Her Portland, Oregon When the value of Wellness in the workplace began gaining momentum across corporate and learner requests, Charise Frias had been at the forefront of the industry for many years. She lives and breathes Wellness training in her own life and applies her knowledge to her... Read more »

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Charise Frias

Senior Curation Specialist – Wellness 

She/Her

Portland, Oregon


When the value of Wellness in the workplace began gaining momentum across corporate and learner requests, Charise Frias had been at the forefront of the industry for many years. She lives and breathes Wellness training in her own life and applies her knowledge to her customer requests. OpenSesame added Wellness to its core course offerings due to its critical role in workforces everywhere. Charise offers OpenSesame customers individualized solutions for employee Wellness programs through her expertise in course curation. As a Senior Curation Specialist, she hears what customers and their learners need and can make direct requests to publishers around nutrition, mental health, sleep, work/life balance, and much more. 

 

Describe your role.

My role on the Curation team is to grow and promote our content and support in Wellness. I support customers with engaging online courses focused on Wellness in the workplace. My goal is to help our customers realize the importance of wellbeing and implement some level of employee Wellness training. The topics of mental health, nutrition, stress management, and lifestyle are so universally important. As our mission states, we want to help companies develop the most productive and admired workforces. Wellness is an essential part of that mission.

 

How do you curate the best possible course lists for your customers? 

I have a strong connection to the topic of Wellness. I’m a certified yoga teacher; I’ve studied meditation, mindfulness, and ayurvedic medicine in India. Along with that, I meet with customers and listen to what’s important to their organizational goals. Our curation is primarily based on customer requests and specific needs. We also rely on the Curation Alignment Process (CAP) survey, creating lists with exact results. I’m also in the catalog all day long, and I work with the publishers directly to make sure they’re creating the content our customers require.

 

How has Wellness changed in the past few years, and where is it going? 

Companies of all types and sizes are seeing the value of implementing an entire Wellness program. I love working with organizations that don’t already have any Wellness strategy in place. OpenSesame has so many tools to support the whole process. One way to get started is a simple survey to gauge employee stress levels. It can provide a lot of insight. 

 

What topics do you hear requests for most? 

Before the pandemic, stress and mindfulness were prevalent topics, so we introduced Wellness as its own category. There is so much new content and demand.  Mental health awareness has gained attention everywhere — not just in the workplace. We get a lot of requests for courses on how to help your colleagues if you notice they’re struggling. Everyone wants ways to tackle stress, anxiety, depression, and sleep. How to take care of yourself seems to be a lot more important to people in recent years. Resocialization has been an ask from a few customers. It takes a lot more energy to socialize in a big group, and many people suffer from social anxiety. “Work-from-home and coping with stress at home are topics we hear about a lot. 

 

What trends do you see coming for the future of elearning? 

I see shorter microlearning sessions being more popular. Younger generations are all about social media style, super quick lessons in 5-10 minutes or much less. Also trending right now is stress management, mindfulness, and meditation. Further in the future, I see virtual reality gaining more traction. 

 

What is your favorite course in the OS catalog?

I like “Reduce Implicit Bias with Mindful Meditation” by Ideas for Leaders because it touches on improving both Wellness and DE&I in the workplace.

Learn more about personal curation →

Access curated wellness course list →

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An inside look at the STEP INTO TECH™️ internship program https://www.opensesame.com/site/blog/an-inside-look-at-the-step-into-tech-internship-program/ https://www.opensesame.com/site/blog/an-inside-look-at-the-step-into-tech-internship-program/#respond Thu, 28 Oct 2021 18:51:35 +0000 https://live-marketing.opensesame.com/site/?p=19773 Jeremy See — I did not expect myself to have a job over this summer, let alone an internship where I learned so much about myself. As a STEP INTO TECH Intern at OpenSesame, I was empowered to explore different careers in technology and to learn how a tech company functions by meeting with many people... Read more »

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Jeremy See — I did not expect myself to have a job over this summer, let alone an internship where I learned so much about myself. As a STEP INTO TECH Intern at OpenSesame, I was empowered to explore different careers in technology and to learn how a tech company functions by meeting with many people from different departments.

Most high school students barely get any exposure to the tech industry, if at all. At the same time, seniors in high school are required to ask if they could use the restroom, yet in a few months, they have to make a decision on what they want to do for the rest of their life. Moreover, most internships target college students, but that is already too late when high school students have to make a commitment towards a major in their senior year. Students simply do not have a chance to discover their interests, or even decide what they like and dislike. That is why I believe that all high school students should receive this opportunity. All juniors and seniors should have the option for an internship, no matter what race, sex, gender, ethnicity, or what high school they are attending.

In order for this to happen, we seek more companies to partner with OpenSesame to implement the STEP INTO TECH program in their companies. Many high school students are more than qualified to start working at an internship, so this is the ideal time to invest in new talent for your company. Will you join us in developing the future of the tech community?

Alex Hernandez — Now in its 4th year, OpenSesame’s STEP INTO TECH internship program provides a paid, five-hour-a-week introduction to the tech industry targeted towards high school students from underrepresented communities across the US. The program offers students  the opportunity to increase their exposure to technology, grow their skills in related areas—such as teamwork and innovation—and collaborate with an OpenSesame mentor specially assigned to them. Our goal is to instill confidence by giving students the opportunity to shine. We want students to say ‘I didn’t even know those jobs existed, and I can see myself doing those types of jobs.’

Contact us at alex.hernandez@opensesame.com and jeremy.see@opensesame.com.


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Employee Spotlight: Curation https://www.opensesame.com/site/blog/employee-spotlight-curation-2/ https://www.opensesame.com/site/blog/employee-spotlight-curation-2/#respond Wed, 06 Oct 2021 22:03:16 +0000 https://live-marketing.opensesame.com/site/?p=19465 An interview with: Amanda Sessions, Senior Curation Specialist – Safety and Compliance (She/Her) Portland, Oregon.   A Senior Curation Specialist specializing in Safety and Compliance, Amanda Sessions assists publishers and customers in complying with regulations and mandates and taking new courses to the next level for learners. Amanda relies on OpenSesame’s exhaustive data and her... Read more »

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An interview with: Amanda Sessions, Senior Curation Specialist – Safety and Compliance (She/Her) Portland, Oregon.

 

A Senior Curation Specialist specializing in Safety and Compliance, Amanda Sessions assists publishers and customers in complying with regulations and mandates and taking new courses to the next level for learners. Amanda relies on OpenSesame’s exhaustive data and her deep knowledge of the 25,000 courses available. Her curated course lists are custom-created for the exact moment in an organization’s Safety and Compliance initiatives. She’s a futurist in many ways — always staying one step ahead of her customers’ needs and regulatory changes. 

 

Describe your role.

As a Senior Curation Specialist, I work with publishers to help them succeed and ensure we have the latest and greatest safety and compliance content. When I’m not working with publishers, I’m helping recommend the course lists for customers to meet their very specific requirements and preferences.

 

What makes your role unique at OpenSesame?

Custom curation feels like power when there are 25,000 opportunities to help improve and inspire learning in a workforce

 

How did the move to a work-from-home economy affect your work? 

As workforces have been transitioning from live training to online training, the first thing they needed was Safety and Compliance training. In the peak of 2020, customers were turning to us as the experts of what they should be ready for next. The essential topics needed to be deployed right away, and that included COVID safety and workplace guidelines. It felt good to be a trusted guide and have a solid roadmap for our customers and our publishers in such a historic time. The publishers wanted to know what they ought to create, and the customers wanted to know what they needed to be trained on. It was all easily prescribed by OpenSesame. And, while being compliant with COVID safety became a priority, something that has not gone away has been sexual harassment training. The #MeToo movement began right before I started, and the demand for this important content has not slowed down. 

 

How do you curate the best possible course lists for your customers? 

By leveraging all our data—and we have so much. I use our CAP and our comprehensive data to compare it to the personal data and the customer’s requirements. Then I add in language and accessibility requirements and make sure we’re hitting all those. I put all of it together and make the perfect cake. I’m very comfortable as a Safety and Compliance expert. I came from a background of Safety and Compliance in healthcare, and my time at OpenSesame has only helped me establish myself as a specialist in that role. 

 

What does a typical day look like for you?  

Our team receives such a wide range of questions, and each one is a challenge and an opportunity to learn. I’ll have a call or two a day with publishers. The other half of the day is spent building customized curated course lists for customers. Much of my work involves supporting customers internally. I love supporting my team in helping our customers. Turning in a curated list to a customer success manager and hearing how I could help the customer is great. Getting to review new publisher content is a delight, and I use my attention to detail to spot opportunities for improvement. I give very specific feedback on details, including terminology and audio/video quality.  Previewing a wide range of topics enriches my understanding of professional development. 

 

What is your favorite TED course?

10 Ways to Have a Better Conversation by Celeste Headlee.

 

How has your role grown since starting at OpenSesame?

I have experienced relationship building and account management on a whole new level in daily work with our publishers and customers. The autonomy we have in our roles allows us to customize our customers’ experience.  Not only have I become exposed to a broader range of training content, I feel I have a greater understanding of how a highly successful customer and employee-focused company operates.

Want to know more about how Amanda can curate for you? Check out Amanda’s pre-curated list of courses on Promoting a Culture of Ethics.

To get a better idea of how OpenSesame’s curation team can work with you to help you get the most out of your budget and accelerate engagement, connect with one of our experts for a personalized, guided demo.

 

Get a Personalized Demo →

Access The Pre-Curated List →

Avoid Overpaying on Employee Training – webinar →

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Employee Spotlight: Curation https://www.opensesame.com/site/blog/employee-spotlight-curation/ https://www.opensesame.com/site/blog/employee-spotlight-curation/#respond Tue, 05 Oct 2021 17:41:56 +0000 https://live-marketing.opensesame.com/site/?p=19144 An interview with: Abbie Paul, Business Development Manager – Team Lead (She/Her) Des Moines, Iowa. In her role as Business Development Manager Team Lead on OpenSesame’s Curation team, Abbie Paul follows a demanding 39-point quality checklist to assess every single new publisher that crosses her desk. Stringent content standards at OpenSesame maximize learner engagement and... Read more »

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An interview with: Abbie Paul, Business Development Manager – Team Lead (She/Her) Des Moines, Iowa.

In her role as Business Development Manager Team Lead on OpenSesame’s Curation team, Abbie Paul follows a demanding 39-point quality checklist to assess every single new publisher that crosses her desk.

Stringent content standards at OpenSesame maximize learner engagement and drive the best possible customer results. With these standards in mind, Abbie seeks out the globe’s top publishers in each of OpenSesame’s core categories. And, finding the exact content her customers need – as it is needed – has become a priority over the past few unprecedented years.

New workplace topics such as “wellness” and “fully remote workforces” peaked in demand during the pandemic. If a course doesn’t exist, Abbie works directly with trusted publishers to build new content and vet it against OpenSesame’s unrelenting standards.

 

Describe your role.

My role is to find ideal new publishing partners and bring them into the OpenSesame marketplace. I evaluate training courses, determine if they will be a good fit, and consult with our existing publishing partners to help them improve and expand their offerings to our customers. Every week, we have several publishing organizations reach out to work with us. They range from small independent shops to well-known publishers like TED. All are vetted against the same strict standards and demanding OpenSesame quality checklist. My job is to oversee the quality control of every course we make available to our customers.

 

What makes your role unique at OpenSesame?

I have to keep pushing the envelope to find unique and engaging courses for our customers. Sometimes it feels like mining for a diamond in the rough.  We’ve built a stringent checklist of Course Quality Standards in the form of an assessment for evaluating each new publisher, and we’re constantly taking in feedback. This allows us to review content in a nonsubjective manner. The OpenSesame checklist tells us what works and what doesn’t work for our customers. Every publisher must meet the same guiding principles: be reputable, innovative, flexible, diverse and inclusive, global, and provide unparalleled support. Our goal is to ensure every learner has a smooth and engaging learning experience.

If a customer needs training on a topic we don’t have courses for; I first reach out to our existing publishing partners. We’ve built a network of strong relationships, and if we don’t have a publisher with expertise in a particular subject, we look to either expand that network, or partner with subject matter experts to create the content in-house. We are fortunate to work with high-quality publishing partners ready to work with us and ultimately help our customers see engagement and results. 

 

How did hybrid work-from-home workforce models change your offerings and your role?

We strengthened our relationships with our publishers and asked for timely courses — like “virtual onboarding,” “remote employees,” and “mask conflict de-escalation.” Those courses simply didn’t exist before. Believe it or not, a course called “Proper Handwashing” became one of the most popular COVID mitigation courses we offer. As we saw demand change, we reached out to all our publishers, and they were able to jump right in. Wellness continues to be a valuable and critical topic and is produced by many publishers — but finding the most effective wellness content is what we strive for. Within other topics, business skills are forever popular, compliance is critical, and sexual harassment courses are in constant demand. We have all of those courses, and now we also have specialists focused on securing the best courses in DEI, Business Skills, Technology, Wellness, Safety, Compliance. 

 

What is your favorite TED course?

The Power of Believing You Can Improve by Carol Dweck and The Power of Vulnerability by Brene Brown.

 

What is your favorite course in the OS catalog?

Choosing one course would be like picking a favorite child. It’s impossible. I prefer scenario-based courses where videos show the right and wrong way to address a situation. I enjoy humor, so when a course plays like a television show, I stay engaged. 

 

How has your role grown since starting at the company?

My first role at OpenSesame was as a Senior Curation Specialist. At the time, our team was small, and we wore a lot of hats. Since then, the hats have become roles and teams. In 2019, I started the Business Development team, where the focus was to build-out a process for evaluating prospective publishers in a nonsubjective manner; to ensure a strong partnership with successful onboarding. Since then, we have put several processes into place and expanded the team. Our ratings have improved, and our relationships are stronger than ever. 

 

To get a better idea of how OpenSesame’s curation team can work with you to help you get the most out of your budget and accelerate engagement, connect with one of our experts for a personalized, guided demo

 

Get a Personalized Demo →

Access The 39 point Quality checklist →

Avoid Overpaying on Employee Training – webinar →

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What’s New and Trending in OpenSesame’s Course Catalog in the Month of October https://www.opensesame.com/site/blog/whats-new-and-trending-in-opensesame-plus-course-catalog-in-the-month-of-october/ https://www.opensesame.com/site/blog/whats-new-and-trending-in-opensesame-plus-course-catalog-in-the-month-of-october/#respond Fri, 01 Oct 2021 04:17:00 +0000 https://live-marketing.opensesame.com/site/?p=19954 OpenSesame added 123 new courses to OpenSesame Plus for October from five different publishers on the topics of diversity, equity and inclusion, management skills, psychological safety, and more. Also, we’re proud to introduce new OpenSesame Plus publisher Emberin as of November 23, 2021!  New courses for Diversity, Equity and Inclusion Blinkist, Mind Channel, SAP Litmos,... Read more »

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OpenSesame added 123 new courses to OpenSesame Plus for October from five different publishers on the topics of diversity, equity and inclusion, management skills, psychological safety, and more. Also, we’re proud to introduce new OpenSesame Plus publisher Emberin as of November 23, 2021! 

New courses for Diversity, Equity and Inclusion

Blinkist, Mind Channel, SAP Litmos, Skill Boosters, and Sollah Interactive all have new content to expand your DEI course offerings to your workforce and to add to your training program. 

  • Blinkist
    • The Inclusion Dividend: Why Investing in Diversity and Inclusion Pays Off 
  • Mind Channel
    • Inclusive Language and Communication
  • SAP Litmos
    • Leveraging Diversity and Strengths in the Workplace
  • Skill Boosters
    • Inclusive Leadership: Инклюзивное лидерство (Russian)
  • Sollah Interactive
    • ALL IN!™ Tackling Tough Diversity Dynamics (Advantage Program)
    • TrainingBriefs® Gender Respect (Latin American Spanish)
    • TrainingBriefs® Understanding Microaggressions (Latin American Spanish)
    • TrainingBriefs® Understanding Racism (Key Terms) (Latin American Spanish)

MyStory as a Manager by Cegos is now available in European Portuguese

The MyStory by Cegos courses are full-screen, interactive videos that present real-life situations in a day in the life of a manager. These 10-minute videos are presented like a television series where you will follow the office characters while they learn how to tackle the early steps in a new role. Check out the new courses available now in European Portuguese! 

EJ4 adds critical topics in manipulative communication and psychological safety 

EJ4’s newest courses are designed to help you recognize manipulative communication when it’s happening and identify the various forms of manipulation that are commonly used. You can browse all of EJ4’s offerings in OpenSesame Plus here, including new courses on psychological safety that can help your workplace be productive, safe and happy. 

Management Pocketbooks releases four new popular courses for developing leaders

Management Pocketbooks delivers bite-sized learning on a wide variety of topics that are relevant to managers, leaders and employees in every industry. Their highly-visual approach combines presenter-style videos with informative graphics. In addition, downloadable resources help the learner as well as facilitators continue their education offline—individually, in groups, or as part of virtual or in-person instructor-lead training. 

New this month from Management Pocketbooks are four new courses on:

  • Being in Control When Collaborating
  • Evaluating Poor Competency Frameworks
  • Making Competencies Work
  • Systematic Approach to Continuous Improvement

Get started by clicking here to see and demo the Management Pocketbooks courses in the OpenSesame Plus catalog. 

Coming to OpenSesame Plus in November: Emberin!

Emberin’s founder, Maureen Frank, is a bestselling author and award-winning diversity and inclusion expert. Maureen pioneered engaging men in the diversity and inclusion conversation globally and supported the founding of Male Champions of Change. Emberin has over 20 courses in the catalog that discuss inclusion, mentorship, and generational style differences. 

You can find Emerin courses in the catalog by clicking here. 

OpenSesame helps develop the world’s most admired and productive workforces with a comprehensive catalog of elearning courses from the world’s top publishers.

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OpenSesame announces expansion of OpenSesame Plus subscription with Eleventure partnership https://www.opensesame.com/site/blog/opensesame-announces-expansion-of-opensesame-plus-subscription-with-eleventure-partnership/ https://www.opensesame.com/site/blog/opensesame-announces-expansion-of-opensesame-plus-subscription-with-eleventure-partnership/#respond Tue, 21 Sep 2021 19:20:38 +0000 https://live-marketing.opensesame.com/site/?p=18928 Global organizations now have access to award-winning, learner-centered microlearning content.    Portland, OR – 21 September 2021 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of Eleventure to its popular OpenSesame Plus subscription. With this announcement, OpenSesame is adding significant expertise to its robust catalog that will boost on-the-job skills in... Read more »

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Global organizations now have access to award-winning, learner-centered microlearning content. 

 

Portland, OR – 21 September 2021 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of Eleventure to its popular OpenSesame Plus subscription. With this announcement, OpenSesame is adding significant expertise to its robust catalog that will boost on-the-job skills in a variety of subject areas. 

Eleventure provides high-quality, microlearning courses designed to help learners enhance the skills they use on a daily basis from communicating with others, setting goals, or managing their time effectively. 

The learner-centered microlearning approach that Eleventure takes enables the learner to retain knowledge, while addressing critical topics like Resocialization after Covid-19 and Creating Racial Equity in the Workplace (CREW). These courses dive beyond the surface to provide true value for learners and their organizations. Some of Eleventure’s most popular courses center around reducing workplace anxiety and conflict management, critical topics that can shape an organization’s environment and culture.

“We are excited to welcome Eleventure and their 50+ courses to the OpenSesame Plus catalog. Their fast, action-focused courses fill critical gaps in our ever evolving workplaces,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “In addition the need for learner-centered microlearning courses has grown even more critical.” 

“Eleventure helps people learn and apply new skills quickly, offering high quality content in a casual, refreshing micro format that learners love,” said Megan Torrance, CEO of TorranceLearning. “We’re thrilled to make these courses available to OpenSesame’s customers.” 

 

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful online learning in every industry. With the most comprehensive catalog of elearning courses from the world’s top publishers, OpenSesame helps global companies every step of the way. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 companies to its customer base. With over 20,000+ courses, the platform touches all industries in all markets. For more information, visit opensesame.com

 

About Eleventure

Eleventure® takes a learner-centered microlearning approach, addressing critical topics that learners need now. From courses on Covid-19, Resocialization after Covid-19, and Virtual Selling to Creating Racial Equity in the Workplace (CREW), Eleventure courses dive beyond the surface level to provide true value for learners and their organizations. In addition, the courses on reducing workplace anxiety, workplace communication and conflict management, and coaching are time-tested popular offerings. Eleventure teaches critical, on-the-job skills people need. It’s fast. It’s fresh. It’s action based. And it’s designed and developed by the award-winning team at TorranceLearning.

To learn more about Eleventure’s training, visit www.opensesame.com/s/eleventure

 

Media contact:

Hallie Janssen

hallie.janssen@opensesame.com

(917) 253-7355

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Why Some of Us Don’t Use the Term “Latinx” https://www.opensesame.com/site/blog/why-some-of-us-dont-use-the-term-latinx/ https://www.opensesame.com/site/blog/why-some-of-us-dont-use-the-term-latinx/#respond Tue, 14 Sep 2021 22:34:56 +0000 https://live-marketing.opensesame.com/site/?p=18848 Hispanic Heritage Month celebrates the histories, cultures, and contributions of those with ancestors that came from Spain, Mexico, the Caribbean, and Central and South America. OpenSesame is sharing stories and perspectives from our Hispanic and Latinx colleagues to champion diversity and share resources that support the Hispanic and Latinx community.    Voices of OpenSesame Juntos... Read more »

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Hispanic Heritage Month celebrates the histories, cultures, and contributions of those with ancestors that came from Spain, Mexico, the Caribbean, and Central and South America. OpenSesame is sharing stories and perspectives from our Hispanic and Latinx colleagues to champion diversity and share resources that support the Hispanic and Latinx community. 

 

Voices of OpenSesame Juntos Employee Resource Group (ERG): 

 

I spent most of my childhood summers visiting my abuela who lived in the foothills of a mountain in the southwestern part of the United States. I loved to run through the arroyos, eat from her apricot trees, and catch lizards who became my summer companions. Whenever I went inside her house, I was met with love from her big, warm hugs, her large plates of food with her homemade tortillas, and her affectionate “mijita.” Outside of her affectionate address, I was rarely met with one thing: Spanish. 

 

Even though my abuela was bilingual in Spanish and English, she never spoke Spanish with me. This was the same at home; my mom never spoke Spanish with me either. There are many contributing factors, with one being that I lived in a multicultural home, and my dad didn’t speak the language, nor was he Hispanic. Thus, our language at home was only English with a sprinkle of Spanish words and phrases. However, the main reason I never grew up speaking Spanish was because of the generation I was born into. 

 

My mom’s family is part of the Hispanic community in the U.S. who predates the United States itself. They lived on the land in the southwest that eventually became a state. My family never immigrated to the U.S., but were instead living in areas where “the border crossed us.” For my mom, she faced discrimination for speaking Spanish, especially in school, and was faced with all aspects of assimilation. My mom’s perspectives on Spanish grew from this experience and impacted how my sister and I would grow up without it. 

 

I went through my childhood never questioning my lack of Spanish and thought of it as something fun to listen to when overhearing my mom on the phone, for example. I even took high school Spanish because I thought, “Mom speaks it. It should be an easy class.” It wasn’t until I was older and when my abuela passed away that I began to truly contemplate the important relationship between language and cultural identity. Whenever I asked my mom why my sister and I never learned Spanish, she would always respond by saying, “I felt English was more important because I wanted you to have opportunities.”

 

Into my adulthood, I began to feel like something was missing, like I wasn’t a “real” Hispanic because I couldn’t speak the language. And from interactions with some Spanish-speaking Hispanics, that became more obvious as they would usually shame my mom for not teaching me our cultural language. But they didn’t understand what contributed to my mom’s decision. My generation didn’t grow up speaking Spanish. My sister didn’t. My first cousins didn’t. We were the result of the effects of discrimination and assimilation that our parents grew up with, where English trumped Spanish at every turn. 

 

Now, as an adult, I’ve been trying to learn my cultural language with the disheartening fact that I’ll never be a fluent Spanish speaker like my abuela’s generation or even my mom’s — as she jokingly calls it — “Spanglish” generation. I still question if I’m Hispanic enough. But with that comes an additional question: How do I self-identify now?

 

Latinx is one option.

 

The term Latinx is something I see and hear all the time. It’s in the news, in textbooks, on social media, and even in our company’s courses. However, I don’t use the term. Honestly, I don’t even like it. If there is one way I would not self-identify, it’s as Latinx. 

 

According to Pew Research, most Latinos don’t use the term. And for someone like my mom, along with 76% of the adult Latino population, they haven’t even heard of it. The term is more commonly known among young adults and college graduates. 

 

I can understand how adding an “x” is trying to make the term gender-inclusive. However, the “x” represents another form of erasure to me. My cultural language was taken from me because of the assimilation that tried to erase the language from my mom and her generation, and that assimilation met its goal with many in my generation. The addition of the “x” is just another reminder of that. 

 

The “x” doesn’t follow the grammatical conventions of the Spanish language, and that is the very reason for its use. The “x” attempts to erase the gendered conventions of a language spoken by over 550 million people — in the name of inclusion. However, there are other inclusive equivalents that I believe are more respectful to the Spanish language. There is a term that already exists in English: Latin, as in Latin music and Latin America. There’s even a Spanish version that fits its grammatical conventions, Latine. It uses –e instead of –o or –a. These are more favorable options that don’t try to erase the Spanish language. The “x” seems like a way to fix something that isn’t even broken. 

 

What’s truly broken is the continued prejudice and discrimination against Spanish speakers and the idea that if they don’t speak English in the U.S., they should go back “home.” But that ignores the reality of the U.S. having “the second largest population of Spanish speakers in the world,” and for people like my family, we are home. We’ve been home for generations. We’ve never left.

 

For various reasons — with some being very personal ones — not all of us may agree with or even like the term Latinx, while some do. This is because the Hispanic and Latino population is not monolithic. We all don’t identify in the same way, and that includes the terms we choose for ourselves and for being more inclusive.

 

So, how do I choose to self-identify? For me, it’s complicated, but I’ll always be my abuela’s mijita.

 

By a Member of Juntos ERG

 

To learn more about how you can propel your DEI initiatives, use the resources below:

Essential DEI Resources →

 

DEI Progress Survey →

 

ERG Curated Course List →

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Are you overpaying for employee training? https://www.opensesame.com/site/blog/are-you-overpaying-for-employee-training/ https://www.opensesame.com/site/blog/are-you-overpaying-for-employee-training/#respond Wed, 08 Sep 2021 21:53:17 +0000 https://live-marketing.opensesame.com/site/?p=18825 Curb rogue spending around your L&D program, while achieving organizational alignment and addressing your team’s needs. For many leaders and training professionals, building and launching a successful learning and development strategy is an arduous journey, filled with essential elements and components that demand consideration during the purchasing and planning process. Will my learners engage in... Read more »

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Curb rogue spending around your L&D program, while achieving organizational alignment and addressing your team’s needs.

For many leaders and training professionals, building and launching a successful learning and development strategy is an arduous journey, filled with essential elements and components that demand consideration during the purchasing and planning process. Will my learners engage in the content? Will my program solve the challenges my team is facing? Will I see a return on my investment? There are many ways you can measure the effectiveness of your program, but how do you know if you’re overpaying for it? To help answer that question, let’s examine the biggest antagonist to ROI and a damaging, but sometimes, silent adversary to L&D success: rogue spending, and what areas are affected by it and steps that can be taken to avoid or fix it.

 

What is rogue spending? And how does it happen?

Rogue spending, also referred to as “maverick or tail end spending,” refers to the unexpected and unpredictable spending that can happen outside of negotiated contracts. With learning and development having such a direct correlation and impact on business success, and with elearning becoming an essential method to drive L&D programs, there are many ways you or your company can easily become rogue spenders. The popularity of elearning reached an all-time high this past year, increasing the accessibility to elearning content while presenting many opportunities to find the right provider and many opportunities to become a rogue spender. One of the main reasons L&D professionals fall into this trap is the lack of time they have to research the value of what some publishers are providing, and how the materials will meet the needs of their team. In many cases, leaders are stuck in the present, focused on immediate needs and trying to find a quick remedy, rather than searching for a solution that can be used to meet both the current and future needs of the organization. 

 

Perhaps the most common reason for rogue spending is lack of communication and coordination between teams. With HR, I.T., and other essential departments scrambling and searching through the many choices to find training that they believe are specifically related to their different focus areas, it’s easy for a company to purchase multiple learning solutions, including different LMS’, to cover them. The training areas that are typically the root of this problem are usually ones that are used across multiple departments and are intended for a broader audience like business skill development or leadership training. 

 

The consequences of rogue spending

Companies taking the time and effort to invest in training their greatest asset (their workforce) should be cause for celebration, but no matter how positive the intention might be, taking an unfocused approach could have damaging effects with immediate impact to the learning and development budget. When departments spend various amounts on different providers and systems, it’s difficult to measure the quality of each training. And if the training is in a broad topical area, like sexual harassment prevention, for example, the organization may end up becoming misaligned due to the differences in what is being taught, and how it is being taught. This could not only increase the likelihood that an organization’s compliance would be at risk, but will almost certainly have a direct, negative impact on the learners themselves, restricting both their growth and the growth of the organization.

 

Three steps to prevent rogue spending

So how can you prevent rogue spending? The experts at McKinsey cite one comprehensive way of solving this problem by recommending that L&D leaders take on a broader role within their organization and establish their vision around a holistic, coordinated L&D strategy that engages the organization and encourages collaboration. But in order to solve the problem, you have to first know where the problem is occurring in the first place. Conduct an audit and uncover what training programs each department is using and for what purposes. If there are similarities in the topical areas, you can choose one based on cost-value or user feedback. 

 

Speaking of feedback, perhaps the most effective tool is having regular, informative communication between your teams and stakeholders. Building awareness and understanding around each team’s needs, both present and in the future, can help create a strategic approach behind the learning and development program. 

 

With this knowledge, you can work with your procurement team and leaders to evaluate training technology and content and see if what you currently have matches everyone’s needs. After following these steps, you’ll be positioned to formulate a learning and development strategy that will drive meaningful conversations, build engagement, keep everyone safe and compliant, and above all, keep your budget spending manageable.

 

What’s next? 

So what steps can you immediately take to get started? OpenSesame’s learning experts are ready to do the work for you by providing a no-cost assessment. Our team speaks with learning managers from different departments on a daily basis, partnering with them to identify where duplicate purchasing is happening, while sharing our customer’s best practices on where our all-encompassing, singular catalog of elearning content can help. 

 

OpenSesame is ready to do all of the coordinating for you, bringing in all relevant stakeholders, including your procurement team, to evaluate your needs and provide you with a strategic solution that is designed for employees in specific roles, departments, locations, and industries. Above all, OpenSesame works to make sure that our customers are maximizing their budget, mitigating rogue spending, and obtaining ROI by getting everything they need from one source.

 

Schedule your no-cost Assessment of your Training →

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What’s New and Trending in OpenSesame’s Course Catalog in the Month of August https://www.opensesame.com/site/blog/whats-new-and-trending-in-opensesames-course-catalog-in-the-month-of-august/ https://www.opensesame.com/site/blog/whats-new-and-trending-in-opensesames-course-catalog-in-the-month-of-august/#respond Wed, 08 Sep 2021 21:37:33 +0000 https://live-marketing.opensesame.com/site/?p=18817 OpenSesame has released the newest additions to our extensive course catalog from the month of August. OpenSesame Plus subscribers now have access to 427 new courses, coming from a variety of new and old publishers. These courses cover topics ranging from BIM software training to leadership and business skills development.   OpenSesame Plus welcomes four... Read more »

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OpenSesame has released the newest additions to our extensive course catalog from the month of August. OpenSesame Plus subscribers now have access to 427 new courses, coming from a variety of new and old publishers. These courses cover topics ranging from BIM software training to leadership and business skills development.

 

OpenSesame Plus welcomes four new, global publishers this month

Axonify’s interactive, micro-courses have been built for key verticals such as Retail, Grocery, Contact Centers, Financial Services, and Distribution. With a growing library of courses on subjects such as: Diversity, Equity and Inclusion (DEI), Business Skills, Effective Communication, Leadership, Sales, Harassment Prevention, and Safety, Axonify’s library helps keep learners engaged and performing at their best. Some courses that can help you immediately include Employee Health: Am I Healthy Enough to Go to Work?: Identifying Possible Symptoms of COVID-19 and New Leader: Change Management: Implementing Change.

Global eTraining offers a wide range of Autodesk and other BIM software and skills training for managers, leaders, and employees in the AEC (Architecture, Engineering, and Construction) industries. Their award-winning course creation tool, ‘The Generator,’ was built to support all combinations of learning styles and learning cycles, and places focus on subject matter experts needing to convey knowledge quickly and efficiently. If this is relevant to your industry and role, one course you should check out is Autodesk AutoCAD: Civil 3D – The Complete Guide which is available as part of the exclusive GeT Everything Library.

Pink University’s 130+ eurocentric business skills, leadership, communication, and sales courses, offered in both German and English, expertly uses live actors to drive narratives forward, while incorporating blended learning materials, such as reflection beats and downloadable resources into each course. If you’re looking to strengthen your team’s communication skills, take a look at the course around Giving Feedback.

OpenDoors provides expert knowledge and dynamic content featuring descriptive scenarios, performed by actors, to display vivid examples of Diversity, Equity & Inclusion (DEI) issues in the workplace. Covering critical topics from microaggressions, to allyship, to hiring for DEI, to measuring success of DEI programs, these courses will inspire meaningful conversations and bolster DEI initiatives. Some game-changing courses include Defining Your “Why” in DEI and Measuring DEI Impact.

 

Additional highlights from the newest courses added to OpenSesame’s course catalog

Mind Channel continues to build on their hybrid working course library with a new course that provides managers with the tools needed to effectively lead a hybrid team.

Intellezy has come out with a course to help learners get an introductory overview about Virtual Training. During this course, they will discover the tools necessary for interactive design, how to structure their courses, matching methods with content, using voice and visuals to engage their learners, dealing with questions, difficult situations, and overall time management and preparation tips.

Our publisher, Real Projects, has produced a series of courses focused around preparation and safety for work travel, while one of our top publishers for customer service, ServiceSkills, has released a series of courses around Neurodiversity at work. These courses can help your team members learn how to be a more mindful and supportive ally in a way that benefits everyone.

Access the OpenSesame course catalog to check out every course offered and make sure to register for our monthly OpenSesame Customer Conversation series, if you would like to receive further insights from our team.

To get a better idea of how you can incorporate all of OpenSesame’s innovative tools and features into your L&D experience, connect with one of our experts for a personalized, guided demo.

 

ACCESS THE COURSE CATALOG →

Register for Customer Conversation Series →

Get a Personalized Demo →

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OpenSesame adds new global publisher partnerships, further expanding OpenSesame Plus subscription variety https://www.opensesame.com/site/blog/opensesame-adds-new-global-publisher-partnerships-further-expanding-opensesame-plus-subscription-variety/ https://www.opensesame.com/site/blog/opensesame-adds-new-global-publisher-partnerships-further-expanding-opensesame-plus-subscription-variety/#respond Wed, 01 Sep 2021 17:16:34 +0000 https://live-marketing.opensesame.com/site/?p=18773 Organizations with all types of employee populations now have access to impactful trainings designed by leading subject matter experts Portland, OR – 1 September 2021 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of multiple new global publishers to its popular OpenSesame Plus subscription. With this announcement, OpenSesame is further diversifying... Read more »

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Organizations with all types of employee populations now have access to impactful trainings designed by leading subject matter experts

Portland, OR – 1 September 2021 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of multiple new global publishers to its popular OpenSesame Plus subscription. With this announcement, OpenSesame is further diversifying its product offerings to ensure employees in all roles, locations, and industry verticals have equitable access to learning. 

Each of these publishers offer training and courses covering a wide range of topics, while addressing some of the biggest challenges global organizations are facing today. Here is a brief overview of each publisher that has been added to the catalog.

Axonify’s interactive, micro-courses have been built for key verticals such as Retail, Grocery, Contact Centers, Financial Services, and Distribution. With a growing library of over 300 courses on subjects such as: Diversity, Equity and Inclusion (DEI), Business Skills, Effective Communication, Leadership, Sales, Harassment Prevention, and Safety, Axonify’s library helps keep learners engaged and performing at their best.

Global eTraining offers a wide range of Autodesk and other BIM software and skills training for managers, leaders, and employees in the AEC (Architecture, Engineering, and Construction) industries. Their award-winning course creation tool, ‘The Generator,’ was built to support all combinations of learning styles and learning cycles, and places focus on subject matter experts needing to convey knowledge quickly and efficiently.

Working exclusively with OpenSesame, FutureThink provides short-form videos and powerful job-aids designed to accelerate training programs on key power skills for the new world of work. Offered in 7 languages, these courses focus on driving productivity, growth and innovation, change management, culture building, and collaboration.

Pink University’s 130+ eurocentric business skills, leadership, communication, and sales courses, offered in both German and English, expertly uses live actors to drive narratives forward, while incorporating blended learning materials, such as reflection beats and downloadable resources into each course. 

OpenDoors’ provides expert knowledge and dynamic content featuring descriptive scenarios, performed by actors, to display vivid examples of Diversity, Equity & Inclusion (DEI) issues in the workplace. Covering critical topics from microaggressions, to allyship, to hiring for DEI, to measuring success of DEI programs, these courses will inspire meaningful conversations and bolster DEI initiatives. 

“We are constantly seeking innovative ways to help learners acquire knowledge and adopt new behaviors,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “This is why we are excited to partner with publishers, like these, that are trusted by organizations across the globe to produce engaging and thoughtful content, setting the stage for sustainable, life-long learning.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful online learning in every industry. With the most comprehensive catalog of elearning courses from the world’s top publishers, OpenSesame helps global companies every step of the way. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 companies to its customer base. With over 20,000+ courses, the platform touches all industries in all markets.

To learn more about OpenSesame, visit www.opensesame.com

About Axonify

Axonify gets frontline employees ready for anything with a training and communications solution that actually works. Why does it work so well? Because the experience is fun, fast, personalized, and designed to make critical information stick. And employees love it—83% of users log in 2-3 times a week, which translates into meaningful behavior change that drives business results. 

More than 160 customers in 150+ countries around the world, including Walmart, Kroger, Levi’s, and Merck, trust Axonify to fuel their people’s performance to keep pace with their business.

Founded in 2011, Axonify is headquartered in Waterloo, ON Canada. 

To learn more about Axonify’s training, visit www.opensesame.com/s/axonify.

 

About Global eTraining

Global eTraining is the most comprehensive online training solution in the architecture, engineering, construction, and manufacturing industries. With revolutionary tools and technology, we help people learn faster, retain more, and save time… so you can GeT What Matters. 

To learn more about Global eTraining’s courses, visit www.opensesame.com/s/Global-eTraining

 

About OpenDoors

OpenDoors brings expertise from Corporate DEI practitioners who consult, teach, and speak on Diversity, Equity, and Inclusion in the workplace. The cinematic courses include speaker-lead instruction, as well as descriptive scenarios performed by actors to provide vivid example DEI issues in the workplace. Covering topics from microaggressions, to allyship, to hiring for DEI, to measuring success of DEI programs, these courses apply to a wide audience from the C-Suite to the frontline. 

To learn more about OpenDoors’ training, visit www.opensesame.com/s/opendoors

 

About FutureThink

FutureThink is an award-winning, accelerated learning company. They transform how teams work in organizations such as Pfizer, Google, Merck, and Airbnb. Their accelerated, flexible learning solutions build power skills that drive growth and innovation, boost productivity, and create a culture of collaboration. Live or on-demand, FutureThink provides actionable and implementable tools, tips, and techniques, and shows employees how to immediately apply them to unique business challenges. They quickly upskill teams so they can stop doing unnecessary things and get to the work that matters.

To learn more about FutureThink’s training, visit www.opensesame.com/s/futurethink

 

About Pink University

Pink University is one of the leading providers of e-learning and web-based training for effective and sustainable personnel development in companies. The international award-winning e-library includes over 130 video-based, interactive e-learnings. In addition, Pink University develops and offers modular learning paths for targeted competence development, also as blended learning, in order to integrate learning sustainably and purposefully into everyday working life and to activate self-learning motivation.

Pink University was founded in 2010 by Britta Kroker and the publisher Dr. Sven Murmann. In 2019, PAWLIK Consultants GmbH acquired a majority stake in Pink University.

To learn more about Pink University’s training, visit www.opensesame.com/s/Pink-University


Media contact:

Hallie Janssen

Vice President of Marketing

(503) 808-1268

Hallie.Janssen@opensesame.com

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Global organizations can now access Global eTraining’s BIM software and skills courses as eLearning courses from OpenSesame https://www.opensesame.com/site/blog/global-organizations-can-now-access-global-etrainings-bim-software-and-skills-courses-as-elearning-courses-from-opensesame/ https://www.opensesame.com/site/blog/global-organizations-can-now-access-global-etrainings-bim-software-and-skills-courses-as-elearning-courses-from-opensesame/#respond Tue, 31 Aug 2021 15:34:52 +0000 https://live-marketing.opensesame.com/site/?p=18752 Portland , OR – 30 August 2021 – OpenSesame, the eLearning innovator, announces the addition of Global eTraining to its popular OpenSesame Plus subscription. This partnership will allow OpenSesame to offer a wide range of Autodesk and other BIM software and skills training for managers, leaders, and employees in the AEC (Architecture, Engineering, and Construction) industries.... Read more »

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Portland , OR – 30 August 2021 – OpenSesame, the eLearning innovator, announces the addition of Global eTraining to its popular OpenSesame Plus subscription. This partnership will allow OpenSesame to offer a wide range of Autodesk and other BIM software and skills training for managers, leaders, and employees in the AEC (Architecture, Engineering, and Construction) industries.

Global eTraining develops the entirety of its training content within its own award-winning course creation tool, ‘The Generator’. ‘The Generator’ was built to support all combinations of learning styles and learning cycles and places focus on subject matter experts needing to convey knowledge quickly and efficiently. 

“Architectural and engineering softwares, such as AutoCAD Civil 3D, are often complex and have steep learning curves,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “In using ‘VARK’ learning methodology and offering content in multiple languages, Global eTraining’s interactive courses turn these complex concepts into simple functions. Global eTraining is a truly global organization and we are excited to welcome them into the OpenSesame family.”

“We are thrilled to be partnering with OpenSesame!” says William Myers, Director of Operations with Global eTraining. “Like GeT, OpenSesame recognizes that the need for mobile, asynchronous, and ‘just in time’ learning has never been greater.”   

“OpenSesame has a demonstrated commitment to curating quality skills training in a format that accommodates the modern lifelong learner in all walks of life.  Further, their culture of collaboration, caring, and growth shows an understanding of the people who need training – rather than simply the employees or learners.”

 

About OpenSesame
OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of eLearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS, to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your eLearning courses. To learn more, visit www.opensesame.com

About Global eTraining

Global eTraining is the most comprehensive online training solution in the architecture, engineering, construction, and manufacturing industries. With revolutionary tools and technology, we help people learn faster, retain more, and save time… so you can GeT What Matters. www.opensesame.com/s/Global-eTraining


Media contact:

Hallie Janssen

hallie.janssen@opensesame.com

(917) 253-7355

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OpenSesame welcomes internationally award-winning German publisher, Pink University, to OpenSesame Plus https://www.opensesame.com/site/blog/opensesame-welcomes-internationally-award-winning-german-publisher-pink-university-to-opensesame-plus/ https://www.opensesame.com/site/blog/opensesame-welcomes-internationally-award-winning-german-publisher-pink-university-to-opensesame-plus/#respond Tue, 31 Aug 2021 15:29:58 +0000 https://live-marketing.opensesame.com/site/?p=18749 Pink University’s expert use of multimedia, blended learning, and true to life scenarios  provides resources for sustainable employee development.  Portland, OR – 30 August, 2021 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of Pink University to its popular OpenSesame Plus subscription, adding over 130 eurocentric business skills, leadership, communication, and... Read more »

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Pink University’s expert use of multimedia, blended learning, and true to life scenarios  provides resources for sustainable employee development. 

Portland, OR – 30 August, 2021 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of Pink University to its popular OpenSesame Plus subscription, adding over 130 eurocentric business skills, leadership, communication, and sales courses in German and English. 

Pink University’s focus is to provide learners with a positive learning experience. They use live actors to drive narratives forward and incorporate blended learning materials, such as reflection beats and downloadable resources, into each course. Additionally, Pink University expertly uses multiple elements, such as graphics, enacted scenes, screencasts, text, and more, to create didactically engaging courses. 

“We are constantly seeking innovative ways to help learners acquire knowledge and adopt new behaviors.” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “This is why we are excited to partner with Pink University, who is internationally recognized for its holistic approach to learning. By incorporating blended learning methodology into each course, Pink University produces engaging and thoughtful content that sets the stage for sustainable, life-long learning.”

“OpenSesame’s dedication to deliver innovative online learning experiences aligns perfectly with Pink’s mission to bring more enthusiasm and sustainability into the world of digital training. We are excited to be an ever-growing part of this comprehensive catalog of elearning courses from the world’s top publishers. Our partnership with OpenSesame enables our elearning courses to reach an even broader audience and deliver our training on any platform, allowing us to reach more leaders around the world, regardless of which technology platform they use,“ said Philipp Mehrtens, Managing Director, Pink University. 

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful online learning in every industry. With the most comprehensive catalog of elearning courses from the world’s top publishers, OpenSesame helps global companies every step of the way. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 companies to its customer base. With over 20,000+ courses, the platform touches all industries in all markets.

About Pink University

Pink University is one of the leading providers of e-learning and web-based training for effective and sustainable personnel development in companies. The international award-winning e-library includes over 130 video-based, interactive e-learnings. In addition, Pink University develops and offers modular learning paths for targeted competence development, also as blended learning, in order to integrate learning sustainably and purposefully into everyday working life and to activate self-learning motivation.

Pink University was founded in 2010 by Britta Kroker and the publisher Dr. Sven Murmann. In 2019, PAWLIK Consultants GmbH acquired a majority stake in Pink University.

To learn more about Pink University’s training, visit www.opensesame.com/s/Pink-University


Media contact:

Hallie Janssen

hallie.janssen@opensesame.com

(917) 253-7355

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OpenSesame announces expansion of OpenSesame Plus subscription with Axonify micro-content https://www.opensesame.com/site/blog/opensesame-announces-expansion-of-opensesame-plus-subscription-with-axonify-micro-content/ https://www.opensesame.com/site/blog/opensesame-announces-expansion-of-opensesame-plus-subscription-with-axonify-micro-content/#respond Tue, 31 Aug 2021 15:00:10 +0000 https://live-marketing.opensesame.com/site/?p=18746 Global 2000 enterprises now have access to a curated elearning micro-course library proven to drive knowledge retention Portland, OR – 31 August 2021 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of Axonify to its popular OpenSesame Plus subscription to bring microlearning courses to frontline employees and beyond. With this announcement,... Read more »

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Global 2000 enterprises now have access to a curated elearning micro-course library proven to drive knowledge retention

Portland, OR – 31 August 2021 – OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of Axonify to its popular OpenSesame Plus subscription to bring microlearning courses to frontline employees and beyond. With this announcement, OpenSesame continues to expand on its mission of offering training for all employees in every role, organization, and industry vertical. 

Axonify is a modern training and communications solution that offers high-quality, interactive, micro-courses that fit into the flow of work and drive knowledge retention. Delivering knowledge in smaller bites more often helps learners easily recall information when they need it on the job.

The comprehensive library of micro-courses from Axonify has been built for key verticals such as Retail, Grocery, Contact Centers, Financial Services, and Distribution. With a growing library of over 300 courses on subjects such as: Equity, Diversity and Inclusion, Business Skills, Effective Communication, Leadership, Sales, Harassment Prevention, and Safety, Axonify’s library helps keep learners engaged and performing at their best.

 

“Axonify is creating unique content designed for frontline and industry specific roles. By adding their content library of over 200 microlearning courses, we will be able to fill critical training needs for our customers,” said Spencer Thornton, Vice President of Curation at OpenSesame. 

“Axonify is pleased to partner with OpenSesame to offer our robust library of hundreds of micro-courses to the thousands of global enterprises that use OpenSesame’s Content Marketplace,” said Carol Leaman, CEO of Axonify. “Our customers experience high employee engagement with our content, which drives continuous growth in their knowledge and confidence. We’re thrilled that this expanded access to our content will give more employees easy access to the learning they need to improve their on-the-job performance and overall wellbeing.” 

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful online learning in every industry. With the most comprehensive catalog of elearning courses from the world’s top publishers, OpenSesame helps global companies every step of the way. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 companies to its customer base. With over 20,000+ courses, the platform touches all industries in all markets.

About Axonify

Axonify gets frontline employees ready for anything with a training and communications solution that actually works. Why does it work so well? Because the experience is fun, fast, personalized, and designed to make critical information stick. And employees love it—83% of users log in 2-3 times a week, which translates into meaningful behavior change that drives business results. 

More than 160 customers in 150+ countries around the world, including Walmart, Kroger, Levi’s, and Merck, trust Axonify to fuel their people’s performance to keep pace with their business.

Founded in 2011, Axonify is headquartered in Waterloo, ON Canada. 

To learn more about Axonify’s training, visit www.opensesame.com/s/axonify


Media contact:

Hallie Janssen

Vice President of Marketing

(503) 808-1268

Hallie.Janssen@opensesame.com

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OpenSesame announces exclusive partnership with New York innovation consultancy FutureThink https://www.opensesame.com/site/blog/opensesame-announces-exclusive-partnership-with-new-york-innovation-consultancy-futurethink/ https://www.opensesame.com/site/blog/opensesame-announces-exclusive-partnership-with-new-york-innovation-consultancy-futurethink/#respond Thu, 26 Aug 2021 18:23:38 +0000 https://live-marketing.opensesame.com/site/?p=18687 Global organizations can now access FutureThink’s micro-learning modules in 7 languages from OpenSesame Portland, OR – 26 August, 2021– OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of FutureThink to its popular OpenSesame Plus subscription with micro-courses on productivity, growth and innovation, change management, culture building, and collaboration.  FutureThink has inspired and... Read more »

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Global organizations can now access FutureThink’s micro-learning modules in 7 languages from OpenSesame

Portland, OR – 26 August, 2021– OpenSesame, a market-leading SaaS global elearning innovator, today announced the addition of FutureThink to its popular OpenSesame Plus subscription with micro-courses on productivity, growth and innovation, change management, culture building, and collaboration. 

FutureThink has inspired and transformed innovative organizations like Google, Accenture, Pfizer, and Cargill with accelerated training programs on key power skills for the new world of work. Working with OpenSesame, they’ve brought their short-form videos and powerful job-aids to the elearning world in 7 languages: Arabic, Brazilian Portuguese, English, French, German, and Simplified Chinese. Downloadable tools and tip sheets help individuals and teams apply the lessons taught in each course.

“Employees have more demands on their time today than ever before, so employers are looking for content that allows learners to quickly consume information and immediately apply it to their roles,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “FutureThink’s focus on short training modules, with detailed, downloadable tools and tips, help change behavior and improve business outcomes.”

“Employees today are time-starved and need to get things done quickly, so their learning has to be accelerated and actionable,” said Lisa Bodell, CEO of FutureThink. 

“OpenSesame’s learning platform delivers on this and more. The courses we’ve built together are immediately impactful, highly engaging, and easily fit into the busy schedules of today’s learners. Plus, this partnership enabled us to scale learning globally with top-quality translations in multiple languages. We’re looking forward to building more of these game-changing experiences with OpenSesame.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful online learning in every industry. With the most comprehensive catalog of elearning courses from the world’s top publishers, OpenSesame helps global companies every step of the way. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 companies to its customer base. With over 20,000+ courses, the platform touches all industries in all markets. To learn more, visit www.opensesame.com 

About FutureThink

FutureThink is an award-winning, accelerated learning company. They transform how teams work in organizations such as Pfizer, Google, Merck, and Airbnb. Their accelerated, flexible learning solutions build power skills that drive growth and innovation, boost productivity, and create a culture of collaboration. Live or on-demand, FutureThink provides actionable and implementable tools, tips, and techniques, and shows employees how to immediately apply them to unique business challenges. They quickly upskill teams so they can stop doing unnecessary things and get to the work that matters.

To learn more about FutureThink’s training, visit www.opensesame.com/s/futurethink

Media contact:

Hallie Janssen

Vice President of Marketing

hallie.janssen@opensesame.com

(917) 253-7355

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Resocialization: What is it and how can I support myself and others on their resocialization journey? https://www.opensesame.com/site/blog/resocialization-what-is-it-and-how-can-i-support-myself-and-others-on-their-resocialization-journey/ https://www.opensesame.com/site/blog/resocialization-what-is-it-and-how-can-i-support-myself-and-others-on-their-resocialization-journey/#respond Thu, 26 Aug 2021 15:38:50 +0000 https://live-marketing.opensesame.com/site/?p=18678 Resocialization… that’s a new word we’re hearing more and more these days – and something none of us thought too much about before the Covid-19 pandemic.  You’ve probably heard of the term ‘socialization,’ maybe in reference to school-age children learning how to play with others outside of their home, or even household pets that are... Read more »

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Resocialization… that’s a new word we’re hearing more and more these days – and something none of us thought too much about before the Covid-19 pandemic. 

You’ve probably heard of the term ‘socialization,’ maybe in reference to school-age children learning how to play with others outside of their home, or even household pets that are aggressive towards new people. Socialization is a journey of learning the values and norms of a group, organization, community, or society as a whole. Resocialization occurs when a massive change, like a global pandemic, forces you to establish new values and norms about socializing that are different from what you are already accustomed to. We adjusted these norms during periods of shutdown, and now we are re-adjusting those norms again as we find ways to come together safely.

Resocialization is more difficult for people than initial socialization because it adds an uncontrollable stress factor to life and can seep into other areas like personal relationships. When re-acclimating to socializing in your community and work environment, you will likely experience a wide range of emotions. This is normal and it is important to stay in touch with your emotional and physical reactions during stressful times, addressing those stressors and your reactions in a healthy way. It’s also important to support your family members, neighbors, and coworkers as they experience these challenges and emotions too.

Many of us have been working remotely since the first quarter of 2020, and returning to the office environment  – and other everyday social activities – will require some readjusting. You may be reintroducing a commute to your routine or readapting to a less flexible schedule as you transition away from working from home. You may have anxiety when attending social gatherings, or getting on a plane. But the good news is that there are strategies we can use to help ourselves and each other as we readjust to another “new normal”.

To be most successful, you need to prepare for, recognize, address, and adapt to changes in the workplace and in every-day social interactions. Make plans, ask questions, and make sure you feel prepared for social situations you will be engaging with. The more prepared you are, the less anticipatory stress you will feel. Also be clear about setting expectations before everyone is together. It’s far easier if everyone knows how many people can be in the conference room, and if masks are required, before everyone is gathering for an in-person meeting. 

When you’re adapting to change, it’s also important to be aware of how you’re feeling. Everyone is at a different comfort level with resocialization, and that’s ok. A useful phrase to keep in mind is to “meet yourself where you are.” This means acknowledging how you feel about something, recognizing how it may affect you, and taking the necessary steps to get to where you need to be. It also entails recognizing and accepting others who aren’t in the same place as you, mentally or emotionally. With the right support, resocialization can be a positive opportunity to get to know ourselves and each other better, and for personal growth.

By Carolyn Callery and Carla Torgerson at TorranceLearning

For more, check out the Eleventure course from TorranceLearning, “Resocializing after Covid-19.

Carolyn Callery is a Learning Experience Designer at TorranceLearning. Her customer service experience and education in the social work field provides her with a skillset to meet the client “where they are” and work to provide excellent customer interactions and results. She loves to get people excited about learning.

 

Carla Torgerson is the Head of Learning Experience Strategy at TorranceLearning. She dives deep into complex client projects, helping to deliver performance solutions that both consider the learner’s needs and meet business objectives. Carla and the team at TorranceLearning help a variety of organizations connect learning strategy to design, development, data, and ultimately performance. In addition to strategic consulting and design, Carla is the product manager for TorranceLearning’s Eleventure® course series and the ID Ways of Working (WoW!) professional development community.

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Leading Meetings the TED Way: 5 Takeaways https://www.opensesame.com/site/blog/leading-meetings-the-ted-way-5-takeaways/ https://www.opensesame.com/site/blog/leading-meetings-the-ted-way-5-takeaways/#respond Fri, 20 Aug 2021 22:25:57 +0000 https://live-marketing.opensesame.com/site/?p=18610 According to the US Bureau of Labor Statistics, 42% of people are still currently working from home. As this situation continues, it’s critical to create a workplace environment that focuses on the wellness and productivity of your employees. In a recent OpenSesame webinar, Kayla Nalven, Director of Content Experience for TED@Work, discussed one of TED’s... Read more »

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According to the US Bureau of Labor Statistics, 42% of people are still currently working from home. As this situation continues, it’s critical to create a workplace environment that focuses on the wellness and productivity of your employees. In a recent OpenSesame webinar, Kayla Nalven, Director of Content Experience for TED@Work, discussed one of TED’s approaches to fostering a productive environment – by creating meaningful meetings that promote ideation, collaboration, and respect. Check out the five essential takeaways from the webinar below to help your workforce learn and thrive through better meetings.

Five essential takeaways:

  1. Anchor DEI conversations with individual, human stories

In tackling bias and fostering inclusion, it’s important to enable meaningful conversations that encourage team members to share their stories and learn from one another. Learn more from TED@Work through these courses published by TED on igniting critical DEI conversations in the workplace. 

  1. Build an environment for authentic exchanges

Creating space for authentic conversations can help relieve burnout, according to TED speaker Liz Fosslien. Kayla suggested providing opportunities for teams to “build muscle” at having open, honest conversations about topics that matter to teamwork, individual well-being, and business challenges. TED@Work courses each come with tools to help your team use TED Talks to spark exchanges.

  1. Create opportunities to spark connections at scale in a hybrid workplace

Most companies we talk to are looking to continue to build a culture of learning at all levels, but may lack a large L&D team. TED offers a solution that encourages discussion-based learning at scale, called Meetings-in-a-Box. Meetings-in-a-Box, offered through TED@Work and OpenSesame, powers dedicated learning sessions (60- or 90-minutes) inspired by TED Talks. With these turnkey toolkits, discussion leaders of all levels are empowered and equipped to organize and lead their sessions: making sure everyone’s voice is heard.

  1. Equip managers with the right tools to make them partners in learning

It is important that managers are just as involved in the learning process as your end-learners. If they show a desire to improve and allot time for learning, it encourages and inspires the entire team to take your L&D program seriously as well. There are many great elearning courses through TED@Work your managers can take to help improve skills on important topics, such as giving feedback, establishing trust or managing for learning versus performance.

  1. Build confidence about spreading your ideas through public speaking

Speaking in front of your peers can be incredibly nerve-wracking when you don’t feel prepared or confident in the way you communicate. TED’s official public speaking course, TED Masterclass offered through OpenSesame, helps learners explore how to more effectively use storytelling, persuasion, and data to move their colleagues to action. This self-paced course, guided by TED’s Head Curator, Chris Anderson, will help you craft your best ideas into compelling narratives to share with others and the world.

To learn more about TED@Work and leading meaningful meetings the TED way with Kayla Nalven, check out our dedicated TED page, watch the webinar recording at the link below, and get started today.

And to get a better idea of how you can incorporate TED and all of OpenSesame’s innovative tools and features into your L&D experience, connect with one of our experts for a personalized, guided demo.

 

Watch the webinar →

Get a guided demo →

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DIY Blended Learning: 3 Strategies to transform this challenge into an opportunity https://www.opensesame.com/site/blog/diy-blended-learning-3-strategies-to-transform-this-challenge-into-an-opportunity/ https://www.opensesame.com/site/blog/diy-blended-learning-3-strategies-to-transform-this-challenge-into-an-opportunity/#respond Fri, 20 Aug 2021 22:21:15 +0000 https://live-marketing.opensesame.com/site/?p=18607 In our three-part series, Blending the eLearning Experience with OpenSesame, we’ll provide an overview on blended learning, introduce global publishers who provide blended learning materials, and explore some ways you can blend the learning experience when a course doesn’t contain materials for facilitators. By Teagan Carlson   In Part 1, I gave a brief overview... Read more »

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In our three-part series, Blending the eLearning Experience with OpenSesame, we’ll provide an overview on blended learning, introduce global publishers who provide blended learning materials, and explore some ways you can blend the learning experience when a course doesn’t contain materials for facilitators.

By Teagan Carlson

 

In Part 1, I gave a brief overview of blended learning, discussed some blended learning models, and explained what makes blended learning so effective. In Part 2, we talked about some of the publishers in OpenSesame’s catalog that offer blended learning materials or additional resources that can be adapted into instructor-led training. In this article, I’ll address some of the challenges of building a blended learning program on your own. Then, I’ll provide three strategies to help you overcome those challenges, using OpenSesame courses and resources.

When elearning courses don’t include blended learning materials, you need to create them yourself. This may not be as challenging for industry-specific courses in which you have expertise or experts on hand, but what if you have a robust L&D program, one in which you’re trying to provide a flexible learning experience that meets differing learner preferences and needs? You can’t be expected to create blended materials for every learning pathway or for course subjects outside your wheelhouse. It takes time and effort to develop a blended learning experience. It also takes a lot of time to train your team or leadership to facilitate these experiences. 

If the courses in your elearning program don’t contain blended learning materials, there are plenty of ways you can create a blended learning experience without exhausting your resources. I find that creating a do-it-yourself (DIY) blended learning program works best with courses that encourage active learning. 

 

Strategy 1: Use the OpenSesame Catalog to Supplement Workshops or Seminars

If the members of your organization are attending a seminar, workshop, or presentation, you can blend their learning with elearning courses from our catalog. This works well with many topics, such as power skills, DEI, and management training. For example, let’s say you bring in a speaker to discuss identity issues in the workplace. Give your people agency over their learning with a guided SDL assignment that asks them to select a course from a list of courses you curate with the help of our Curation Specialists and your Customer Success Manager. 

 

Strategy 2: Use Reflection Questions to Build Team Discussion

Many of the courses in our catalog include in-course reflection questions or learner guides. You can have employees take the elearning courses on their own, giving them time to process and reflect on the content independently. Then, have teams meet in person or virtually to discuss the reflection questions and learn from each other’s experiences. Alternatively, you can promote remote discussion by posting these questions to an online discussion board. This works as a blended learning experience if you or the team lead monitors and guides the discussion to provide feedback.  

 

Strategy 3: Create Peer Teaching Opportunities

My favorite blended experiences involve peer teaching. Done well, peer teaching can be an invaluable experience for managers, leads, and team members. Like it sounds, peer teaching turns the team member into a facilitator. There are many options for peer teaching. The team member can take an elearning course or courses and discuss what they’ve learned during a Lunch and Learn, or the entire team can take the coursework and the peer teacher acts as a facilitator, creating activities and guiding the team’s discussion (the latter being the blended learning approach). Peer teaching is a powerful learning experience because it gives the peer teacher ownership of their learning, especially if there’s an SDL component to the assignment. It also fosters critical thinking, provides an opportunity to practice leadership and presentation skills, and results in improved learning outcomes because we learn more when we teach something.

 

For more information on blended learning, see the resources below. To get a better idea of how you can incorporate a blended learning strategy into your talent development programs using OpenSesame’s innovative tools and features, or for general inquiries, connect with one of our experts for a personalized, guided demo.

Watch the webinar →

Get a guided demo →

About Teagan Carlson

Teagan is an eLearning Development Specialist with OpenSesame. She has a Master’s degree in Educational Psychology and has worked in education for over fifteen years. 

Teagan presented this information to the OpenSesame Customer Feedback Group in June with Senior Curation Specialist Molly Broder. The Customer Feedback Group will be hosting a follow-up meeting in September, where a panel of OpenSesame customers will share how they incorporate blending learning into their L&D programs

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Blended Learning in the OpenSesame Catalog https://www.opensesame.com/site/blog/blended-learning-in-the-opensesame-catalog/ https://www.opensesame.com/site/blog/blended-learning-in-the-opensesame-catalog/#respond Fri, 20 Aug 2021 22:19:10 +0000 https://live-marketing.opensesame.com/site/?p=18604 In our three-part series, Blending the eLearning Experience with OpenSesame, we’ll provide an overview on blended learning, introduce global publishers who provide blended learning materials, and explore some ways you can blend the learning experience when a course doesn’t contain materials for facilitators. By Teagan Carlson   In Part 1, I gave a brief overview... Read more »

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In our three-part series, Blending the eLearning Experience with OpenSesame, we’ll provide an overview on blended learning, introduce global publishers who provide blended learning materials, and explore some ways you can blend the learning experience when a course doesn’t contain materials for facilitators.

By Teagan Carlson

 

In Part 1, I gave a brief overview of blended learning, discussed some blended learning models, and explained what makes blended learning so effective. 

Blended learning works because it combines all the benefits of elearning and facilitated or instructor-led training. A variety of our publishers offer blended learning materials in their courses. Let’s take a look at some: 

FutureThink

Provides accelerated, flexible learning solutions to build business power skills. These bite-sized courses combine presenter-style videos of industry experts with action plans, worksheets, and facilitation guides for team discussion.

Management Pocketbooks

Offers presenter-style, video-based courses on business skills that can be consumed in about twelve minutes. All courses include a learner and facilitator guide. Newer courses provide comprehensive active learning experiences that ask learners to access prior knowledge and experience, perform self-evaluations, and complete guided activities and practice exercises. 

Harvard Business Publishing

Courses include downloadable discussion guides with materials to support guided discussions, including invitations, a facilitator guide, slides, and notes. Harvard ManageMentor lessons include worksheets and handouts to use on the job. During the course, learners complete practice exercises and reflection activities that can be downloaded as part of the end-of-course “Lesson Kit.” The lesson kits can be used during one-on-ones with managers or during team meetings to promote discussion. 

These publishers do not have fully dedicated blended learning materials, but they do offer resources that can be adapted for instructor-led training or facilitated discussion in teams: 

TED

Courses include in-course prompts and a downloadable “Idea Log” with a reflection question, go-dos, and a prompt for team discussion. Each of these can be used to facilitate an in-person or virtual team discussion.  

Vado

Vado markets itself as the only off-the-shelf elearning courseware provider that helps learners apply learning on-the-job with job aids, reflections, and performance exercises. Courses contain on-the-job exercises and job aids as well as in-course instructions for how to discuss course content and on-the-job exercises with your team. 

Skillshub 

Courses include a three-part action plan that enables learners to apply what they’ve learned. A “Coaching Blueprint” provides a series of questions designed to help managers and team leads guide a discussion during one-on-ones or with the team. There are no dedicated blended materials, but the exercises completed in-course can be printed for review during team meetings.

Tip: To search for courses in our catalog that include blended learning materials, select “Supplemental Resources” from the Course Features filter. 

For more information on blended learning, see the resources below. To get a better idea of how you can incorporate a blended learning strategy into your talent development programs using OpenSesame’s innovative tools and features, or for general inquiries, connect with one of our experts for a personalized, guided demo.

Watch the webinar →

Get a guided demo →

About Teagan Carlson

Teagan is an eLearning Development Specialist with OpenSesame. She has a Master’s degree in Educational Psychology and has worked in education for over fifteen years. 

Teagan presented this information to the OpenSesame Customer Feedback Group in June with Senior Curation Specialist Molly Broder. The Customer Feedback Group will be hosting a follow-up meeting in September, where a panel of OpenSesame customers will share how they incorporate blending learning into their L&D programs

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What is Blended Learning? https://www.opensesame.com/site/blog/what-is-blended-learning/ https://www.opensesame.com/site/blog/what-is-blended-learning/#respond Fri, 20 Aug 2021 22:15:29 +0000 https://live-marketing.opensesame.com/site/?p=18599 In our three-part series, Blending the eLearning Experience with OpenSesame, we’ll provide an overview on blended learning, introduce global publishers who provide blended learning materials, and explore some ways you can blend the learning experience when a course doesn’t contain materials for facilitators.  by Teagan Carlson   There’s ample research in support of blended learning.... Read more »

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In our three-part series, Blending the eLearning Experience with OpenSesame, we’ll provide an overview on blended learning, introduce global publishers who provide blended learning materials, and explore some ways you can blend the learning experience when a course doesn’t contain materials for facilitators. 

by Teagan Carlson

 

There’s ample research in support of blended learning. It has been linked to a host of positive results, including increases in learning outcomes and achievement, course completion, and learner satisfaction. The U.S. Department of Education’s oft-cited report noted students in blended learning classes outperformed those in fully online or fully in-person classes. Unfortunately, one of the biggest challenges in creating a blended learning program is that it isn’t always easy.

 

Blended Learning Defined

Blended learning is defined as a learning program that combines online and instructor-led training (ILT). This may take many different forms; online could include elearning courses or self-guided research, for instance. The instructor-led training could be in a traditional classroom setting or a virtual tutoring session.

Blended Learning Models 

There are a variety of ways to format a blended learning program, especially as meeting remotely becomes easier and more accepted, but schools and organizations typically use one of three.

  • Flipped instruction

The most common is called flipped instruction or the flipped classroom. This model is called flipped because it’s the opposite of what we think of when we think of traditional classroom instruction. In the traditional K-12 or higher ed learning environment, the student receives an in-class lecture and then practices the lectured content independently as homework. 

With flipped instruction, the learner takes an elearning course, doing the learning upfront and independently, and then that learning is reinforced later through activities and discussions guided by a facilitator. The facilitation can be one-on-one, but I recommend group facilitation to maximize the benefits of social learning.  

  • Flex learning

In a flex learning model, learners take elearning courses independently, and during this learning experience, a facilitator is available to answer questions and assist, either in-person or virtually.

  • Self-blended learning

And finally, “self-blended” or personalized learning usually starts as a traditional learning model, with the learner receiving instruction in a traditional, classroom-like setting. Then, they supplement this instruction with online, self-directed learning (SDL) where they conduct research or select and take their own elearning courses, for instance.

What Makes Blended Learning So Effective

Blended learning works because it combines all the benefits of elearning and facilitated or instructor-led training. Review just some of the benefits in the following chart:

                                                           Benefits

eLearning  ILT and Facilitated Instruction
  • Can be self-paced, self-directed, and personalized. 
  • Allows the learner to practice and simulate skills and tasks in a safe environment.
  • Uses a variety of instructional methods and modes to support and appeal to different learner preferences  and needs.
  • Provides a variety of different ways for learners to demonstrate their knowledge.
  • Learning with peers enhances the learning experience, as others learn more from each other’s experiences.
  • Learning is reinforced through discussion.
  • The social element fosters collaboration. 
  • Learners benefit from the support of the facilitator who models skills, provides feedback, and guides the learner’s self-reflection and/or practice and application of skills and knowledge.

 

For more information on blended learning, see the resources below. To get a better idea of how you can incorporate a blended learning strategy into your talent development programs using OpenSesame’s innovative tools and features, or for general inquiries, connect with one of our experts for a personalized, guided demo.

Watch the webinar →

Get a guided demo →

About Teagan Carlson

Teagan is an eLearning Development Specialist with OpenSesame. She has a Master’s degree in Educational Psychology and has worked in education for over fifteen years. 

Teagan presented this information to the OpenSesame Customer Feedback Group in June with Senior Curation Specialist Molly Broder. The Customer Feedback Group will be hosting a follow-up meeting in September, where a panel of OpenSesame customers will share how they incorporate blending learning into their L&D programs

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Addiction Education: Essential to Improving Health Outcomes https://www.opensesame.com/site/blog/addiction-education-essential-to-improving-health-outcomes/ https://www.opensesame.com/site/blog/addiction-education-essential-to-improving-health-outcomes/#respond Fri, 20 Aug 2021 21:59:13 +0000 https://live-marketing.opensesame.com/site/?p=18597 Many corporations, state agencies, and community-based organizations already educate about diseases such as cancer and heart disease, emphasizing the importance of early screening and treatment. Recently, mental health education has also been introduced given the broad impact of this disease. Tragically, addiction education has been slow to be included. Nearly 10% of adults have a... Read more »

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Many corporations, state agencies, and community-based organizations already educate about diseases such as cancer and heart disease, emphasizing the importance of early screening and treatment. Recently, mental health education has also been introduced given the broad impact of this disease.

Tragically, addiction education has been slow to be included. Nearly 10% of adults have a substance use disorder (addiction) and another 15% have an immediate family member with the disease. Overdoses have reached record levels in the United States. The impact on families and the country is enormous. Addiction education is vital for improved public health outcomes.

What’s in the program?

The program includes six essential lessons around addiction.

The Science of Addiction – Addiction is not a choice, or a character flaw. It is a medical condition that changes the brain.

Are You at Risk? – Vulnerability for addiction varies from person to person. Science points to three key risk factors: genetics, age of first use, and environment.

The Dangers of Opioids – Everyone needs to understand the basics of what opioids are, how they work, and the risks of use.

Signs, Symptoms & Treatment – Take the 1-minute gold standard quiz to determine if you or a loved one has a substance use issue.

How You Can Help – It can be overwhelming to know how to help and where to start when someone you care about is struggling with addiction.

The Gift of Recovery – Recovery from addiction transforms one’s life and the lives of those around them.

Return on Investment

The Addiction Education series has shown statistically significant impact in changes for learners in understanding the most important addiction concepts. There is a 41% improvement in learners knowing how to help, a 32% change in confidence in recognizing the signs and symptoms, a 30% increase in knowledge about how to reduce the risks and a 20% reduction in stigma related measures.

As an example, an organization working in the Education, Health or Social Services area with 500 employees would see an annual impact of substance misuse of $350,000 in lost time, job turnover/retraining and healthcare costs. Nearly 20% of their employees are impacted with either an addiction problem themselves or worried about dependents or another family member. Promoting education promotes recovery. Each employee who recovers from a substance use disorder saves a company over $8500 on average a year.

Tackle the basics of addiction education with the Addiction: Six Essential Lessons series

The Addiction Education: Six Essential Lessons series from Shatterproof is a 6-course curriculum that focuses on increasing awareness, reducing stigma, and sharing critical information about addiction and prevention. We seek to capture a learners’ attention to foster changes in attitudes and awareness around addiction. Each lesson provides a few action items and printable job aides so it’s easier than ever for learner to absorb and apply the information contained.

About the Author

Shatterproof is a national nonprofit organization dedicated to reversing the addiction crisis in the United States. Shatterproof harnesses the models of business, the rigor of science and the power of a national movement to create change and save lives through three pillars of work: revolutionizing the addiction treatment system, breaking down addiction-related stigmas and supporting and empowering our communities. To learn more visit www.Shatterproof.org.

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Cybersecurity Training to Protect Your Employees https://www.opensesame.com/site/blog/cybersecurity-training-to-protect-your-employees/ https://www.opensesame.com/site/blog/cybersecurity-training-to-protect-your-employees/#respond Thu, 19 Aug 2021 17:13:25 +0000 https://live-marketing.opensesame.com/site/?p=18498 Cyberattacks are becoming increasingly more common. The advancement of technology has allowed for automated attacks that can quickly compromise secure systems without any use of human contact. With a constant influx of these cyberattacks and 95% of them being caused by human error, it is crucial that you begin supplying your organization with the most... Read more »

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Cyberattacks are becoming increasingly more common. The advancement of technology has allowed for automated attacks that can quickly compromise secure systems without any use of human contact. With a constant influx of these cyberattacks and 95% of them being caused by human error, it is crucial that you begin supplying your organization with the most relevant cybersecurity training courses. 

Here are three critical solutions to keep your organization protected:

Phishing

Phishing attacks are the most common security breach within organizations. While it may seem that most IT teams are aware of phishing, they are actually occurring due to the lack of awareness on the employee level. Prevent phishing attacks from occurring within your organization by checking out these courses.

Password protection

Passwords are the easiest way to protect someone from accessing information. However, this often makes them the quickest to hack. There are a variety of password protocols to follow in order to protect your employees from being vulnerable to malicious actors, many of which are shared and explained through interactive experiences.

Hybrid & Remote working

As companies have continued to hire remote workers, there are additional threats to security to look out for. It is important for organizations to inform their employees on the best antivirus software to ensure protection of their personal devices. Make sure your hybrid or remote workforce is aligned on the specific protocols you have in place by showing them the value of understanding cybersecurity.

To learn more about cybersecurity awareness and training courses OpenSesame offers, follow this link. To get a better idea of how you can incorporate all of OpenSesame’s innovative tools and features into your L&D experience, connect with one of our experts for a personalized, guided demo.

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Achieving Employee Wellness as a Remote Organization https://www.opensesame.com/site/blog/achieving-employee-wellness-as-a-remote-organization/ https://www.opensesame.com/site/blog/achieving-employee-wellness-as-a-remote-organization/#respond Wed, 18 Aug 2021 15:06:29 +0000 https://live-marketing.opensesame.com/site/?p=18454 Achieving Employee Wellness as a Remote Organization Remote working has had a significant impact on employee wellbeing. A 2020 survey, conducted by OnePoll on behalf of communications platform Front, found that more than 60% of workers have negative feelings about remote working. Many respondents also felt that their employers had not done enough to mitigate... Read more »

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Achieving Employee Wellness as a Remote Organization

Remote working has had a significant impact on employee wellbeing. A 2020 survey, conducted by OnePoll on behalf of communications platform Front, found that more than 60% of workers have negative feelings about remote working. Many respondents also felt that their employers had not done enough to mitigate the wellbeing impact of home-working arrangements. As a result, more than 1 in 3 have considered leaving their jobs.

Remote working impacts wellbeing for a number of reasons, but the two biggest culprits are fairly consistent across different roles and organisations: social isolation, and struggling to communicate effectively with colleagues. In the 2019 State of Remote Work report published by social media innovator Buffer, these issues were tied as the top two challenges remote workers reported facing.

Nevertheless, there are many organisations which succeed in creating sustainable long-term remote working arrangements. At Real Projects we’ve been fully remote for ten years. Our own experience and our research into other organizations’ success point to the same conclusion. Remote working can actually enhance employee wellbeing, but only if the two major challenges are addressed at the level of culture as well as processes.

In practice, this doesn’t have to be a difficult transition. The right training can rapidly shift company culture and processes in a positive direction. Each of the major challenges can be overcome with just four key changes in approach.

Social Isolation

  • Planned socializing compensates for the absence of casual interactions around the office. Successful remote organisations encourage employees to build social time into their work-day.
  • Online events offer great opportunities to connect, and they have become increasingly interactive, as well as easier to stage, as technology has improved. Conferences, networking events and training courses provide the opportunity to gain skills while meeting new people.
  • Reaching out to colleagues allows workers to both give and receive support. Encouraging empathetic and supportive interaction is probably the single most important thing remote employers can do to improve wellbeing.
  • Expert support is sometimes necessary to facilitate positive changes in lifestyle or mindset. Many companies offer their employees everything from counselling to mindfulness meditation. Equally important is to create a culture which removes any stigma associated with seeking help.

Communication Struggles

  • Agreeing on a communication etiquette can go a long way towards reducing communication frustrations. Many companies have developed detailed etiquette over time. Medical giant Merck use a system of tags for emails including “Four Hour Response (4HR)” and “No Need to Respond (NNTR)”
  • Choosing calls over text-based communication wherever possible is an easy way to improve team communication. Email and messaging offer greater ease, but are more likely to result in misunderstandings.
  • Communicating more, in the form of more detailed emails and messages, reduces the need for follow-ups and limits communication-related anxiety. At first this approach can feel like “over-communicating,” so training and support may be required to make it stick.
  • Scheduled catch-ups are not only good for reducing feelings of isolation. They also help team-members to stay informed about their colleagues’ challenges and achievements. This in turn provides useful context for team communication.

Together, these relatively small changes can achieve a significant cultural shift, turning remote working from a source of stress into a major perk.

Take a look at the remote working wellness courses available from Real Projects.

About the author

Rory is the Head of Content at Real Projects. He strives to place employee wellbeing at the heart of the company’s elearning offering.

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What’s New and Trending in OpenSesame’s Course Catalog in the Month of July https://www.opensesame.com/site/blog/new-and-trending-july/ https://www.opensesame.com/site/blog/new-and-trending-july/#respond Mon, 09 Aug 2021 16:19:12 +0000 https://live-marketing.opensesame.com/site/?p=18319 OpenSesame has released the newest additions to our extensive course catalog from the past month of July. A total of 408 courses were added to the OpenSesame Plus subscription with representation of a huge variety of new and old publishers. These courses cover topics ranging from project management to how you can prepare your workforce... Read more »

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OpenSesame has released the newest additions to our extensive course catalog from the past month of July. A total of 408 courses were added to the OpenSesame Plus subscription with representation of a huge variety of new and old publishers. These courses cover topics ranging from project management to how you can prepare your workforce for the upcoming hybrid environment.

OpenSesame Plus has gained not only one, but two new exciting publishers this month. 

Blinkist transforms the key insights from some of the best nonfiction novels into short, engaging summaries that take no longer than 15-minutes to listen to or read. OpenSesame has added 150 of these 15-minute reading sessions from Blinkist to the OpenSesame Plus subscription. Within these selections are courses that cover a variety of topics to effectively teach your workforce and lead them to become better and more successful individuals. Some of these titles include Built to Last: Successful Habits of Visionary Companies by Jim Collins and 5 Levels of Leadership: Proven Steps to Maximize Your Potential by John C. Maxwell.

FutureThink is the second newest publisher now a part of OpenSesame’s library of courses. All 31 of their courses can help you to create a culture of collaboration and transform how teams work within your workplace. Create a Culture of Simplicity, Kill a Stupid Rule, and many more of their courses are led by their founder and CEO, Lisa Bodell, who is ranked as one of the top 50 speakers worldwide.

Check out some highlights from the newest courses added to OpenSesame’s course catalog.

Mind Channel has come out with new courses that provide helpful insights and tips on how to create an effective hybrid workplace. Their 7-minute courses are engaging and focus on 1-2 key objectives to prevent information overload.

We have gained more courses from our publisher Trüpp, a top HR provider. These courses can teach your team the best hiring and recruiting practices to successfully expand your workforce and curate the best team.

Finally, OpenSesame has added additional courses from Ej4 on the topic of project management microlearnings created to increase the intellectual value of your organization. Some of these courses include Scrum Framework Basics, Waterfall Model Basics, and Critical Path Method (CPM) Basics

Access the OpenSesame course catalog to check out every course offered. Register for our monthly OpenSesame Customer Conversation series, if you would like to receive further insights from our team.

To get a better idea of how you can incorporate all of OpenSesame’s innovative tools and features into your L&D experience, connect with one of our experts for a personalized, guided demo.

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Learning Unlocked: The Podcast reveals transformative learning insights from global experts https://www.opensesame.com/site/blog/learning-unlocked-the-podcast-reveals-transformative-learning-insights-from-global-experts/ https://www.opensesame.com/site/blog/learning-unlocked-the-podcast-reveals-transformative-learning-insights-from-global-experts/#respond Thu, 29 Jul 2021 15:36:32 +0000 https://live-marketing.opensesame.com/site/?p=18173 Thought leaders share experiences in this candid podcast series designed to harness the potential of learning and development in order to help drive business results Portland, OR – 29 July 2021 – OpenSesame, the elearning innovator, today announced the launch of the original podcast, Learning Unlocked. This new weekly series brings listeners inspirational stories and... Read more »

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Thought leaders share experiences in this candid podcast series designed to harness the potential of learning and development in order to help drive business results

Portland, OR – 29 July 2021 – OpenSesame, the elearning innovator, today announced the launch of the original podcast, Learning Unlocked. This new weekly series brings listeners inspirational stories and bold ideas about learning from leading brands and the people who make them work.  

Each episode of Learning Unlocked features a conversation with a leader or changemaker from the global world of learning and development. These thought-provoking speakers discuss their greatest accomplishments and challenges, like driving dialogue around racial insensitivity or cultivating meaningful connections in the digital age, and how organizations can use learning to unlock the potential of their workforces.

Learning Unlocked was first launched in October 2020 as a multi-week online conference representing diverse perspectives on workplace learning and organizational development. As a podcast, Learning Unlocked gives listeners additional exclusive access to familiar faces from the event series as well as other influential industry insiders. 

“At OpenSesame, we harness the power of technology to help organizations of all sizes deliver impactful and engaging training to their workforces,” said Joshua Blank, President and Chief Product Officer of OpenSesame. “We are excited to hear from the world’s top influencers and experts who are driving discussions about the most pressing challenges employers are facing today. The Learning Unlocked podcast allows listeners to join these conversations and get insights on unlocking the potential of their people through learning and development.” 

Learning Unlocked: The Podcast is hosted by longtime podcaster Brian Berger, the founder of award-winning media brand Sports Business Radio and training company Everything Is On The Record, whose elearning content is exclusively available from OpenSesame. 

“The pandemic really changed the way we learn – both professionally and personally,” said Berger. “More people are working and communicating virtually, bringing elearning to a pivotal point. Elearning is now more relevant and critical than ever before. The conversations we’re having on Learning Unlocked offer tangible takeaways on the new formula for workplace learning.”

Notable guests sitting down with Berger on Learning Unlocked include Emmanuel Acho, New York Times best-selling author of “Uncomfortable Conversations with a Black Man”; Elliott Masie, President and CEO of The MASIE Center and leader of the Learning COLLABORATIVE; Kara Lynn Joyce, three-time USA Olympic swimmer and founder of the Lead Sports Co. for teenage female athletes; Nigel Travis, Chairman and Co-Owner of Leyton Orient FC, a professional football club based in London, and a former top executive at Dunkin’ Brands, Papa John’s and Blockbuster; Tamar Elkeles, Chief Human Resources Officer at XCOM Labs; Kevin Oakes, CEO of The Institute for Corporate Productivity and author of “Culture Renovation – 18 Leadership Actions to Build an Unshakable Company”; Kayla Nalven, Director of Content Experience for TED@Work at TED; and Rob Lauber, Founder of XLO Global LLC and former Senior VP and Global Chief Learning Officer for McDonald’s Corporation.

Learning Unlocked: The Podcast launches 29 July 2021 on Apple Podcasts and Spotify, with new episodes available every Thursday. Click here to subscribe today.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful online learning in every industry. With the most comprehensive catalog of elearning courses from the world’s top publishers, OpenSesame helps global companies every step of the way. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 companies to its customer base. With over 20,000+ courses, the platform touches all industries in all markets.

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Global eLearning Innovator OpenSesame Receives $50 Million Strategic Growth Investment from JMI Equity and Existing Investors  https://www.opensesame.com/site/blog/global-elearning-innovator-opensesame-receives-50-million-strategic-growth-investment-from-jmi-equity-and-existing-investors/ https://www.opensesame.com/site/blog/global-elearning-innovator-opensesame-receives-50-million-strategic-growth-investment-from-jmi-equity-and-existing-investors/#respond Thu, 22 Jul 2021 10:50:03 +0000 https://live-marketing.opensesame.com/site/?p=18046 Investment to Accelerate OpenSesame’s Innovation and Global Expansion Portland, Oregon – July 22, 2021 – OpenSesame, a market-leading SaaS global elearning innovator, today announced a $50 million investment led by JMI Equity, a growth equity firm focused on investing in leading software companies, with participation from existing investors FTV Capital and Altos Ventures. This growth... Read more »

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Investment to Accelerate OpenSesame’s Innovation and Global Expansion

Portland, Oregon – July 22, 2021 – OpenSesame, a market-leading SaaS global elearning innovator, today announced a $50 million investment led by JMI Equity, a growth equity firm focused on investing in leading software companies, with participation from existing investors FTV Capital and Altos Ventures. This growth investment will strengthen OpenSesame’s ability to accelerate its global expansion, extend its technology platform through product-led M&A, and continue adding value for its global customers.

 

As a result of COVID-19 and the dawn of the work from home era, companies around the world were forced to rethink the way they train and develop their organizations. With remote workforces, organizations accelerated their adoption of online learning and employee development programs, with a particular surge in demand for more training on topics such as diversity, equity, and inclusion (DEI), leadership development, enabling a safe working environment, and wellness in the workplace. OpenSesame’s comprehensive catalog of 20,000+ elearning courses, in over 19 languages, and new courses from world-class content partners such as TED and Harvard Business Publishing, is the most complete and indispensable solution for global and remote workforces across all industries. 

 

“OpenSesame has seen unprecedented growth over the past few years, driven by the demand for people-first online learning,” said Don Spear, CEO of OpenSesame. “Not only are we serving new customers through innovative virtual technologies, but we are also expanding our reach with current customers by serving many new and multi-language courses. As we considered accelerating our growth, it became clear that we should add another proven financial partner to help us optimize our business for further success. We found that partner in JMI. With its 30-year track record and unmatched commitment to working with high-growth software businesses, we will accelerate investment in AI-powered course curation and expand our lead in serving the elearning market.”

 

OpenSesame will accelerate its investment in partnerships and technology to provide customers access to even more high-quality courses. The company adds exclusive courses by connecting the world’s best content developers and top subject-matter experts with its own curation team to produce courses that address the unmet training needs of today’s virtual and diverse workforces. OpenSesame has developed technology allowing learning administrators to create custom learning paths for each learner with AI-curated course lists. OpenSesame’s SimonTM platform allows learning professionals to create engaging online training courses in multiple languages that integrate with any learning management platform. 

 

“As corporate training and business learning have evolved over the past several years, OpenSesame has emerged as the leader in delivering innovative virtual learning experiences and best-in-class content to a quickly growing, global customer base,” said Peter Arrowsmith, Managing General Partner at JMI Equity, who will join the OpenSesame Board of Directors.

 

Added Sureel Sheth, Principal at JMI, “COVID-19, the increased need for learning resources around important DEI-related topics, and a growing commitment by global organizations to invest in continuous learning have all accelerated demand for OpenSesame’s technology, curation expertise, and content marketplace. We look forward to partnering with Don and the entire OpenSesame team as the company meets this growing demand and develops new products and partnerships to reach a wider global audience.”

 

For more information about OpenSesame’s courses and DEI progress survey, visit: https://www.opensesame.com.


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful online learning in every industry. With the most comprehensive catalog of elearning courses from the world’s top publishers, OpenSesame helps global companies every step of the way. In a moment of an increasingly virtual workforce, OpenSesame has added even more Global 2000 companies to its customer base. With over 20,000+ courses, the platform touches all industries in all markets. 

 

About JMI Equity

JMI Equity is a growth equity firm focused on investing in leading software companies. Founded in 1992, JMI has invested in over 155 businesses in its target markets, successfully completed over 105 exits, and raised more than $6 billion of committed capital. JMI partners with exceptional management teams to help build their companies into industry leaders.

 

Media Contacts

 

For OpenSesame:

Hallie Janssen

hallie.janssen@opensesame.com

(917) 253-7355

 

For JMI:

Will Braun / Brandon Jiang

Abernathy MacGregor

whb@abmac.com / bxj@abmac.com

(212) 371-5999

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Advocating for DEI to Unlock Collective Growth https://www.opensesame.com/site/blog/advocating-for-dei-to-unlock-collective-growth/ https://www.opensesame.com/site/blog/advocating-for-dei-to-unlock-collective-growth/#respond Mon, 19 Jul 2021 16:57:35 +0000 https://live-marketing.opensesame.com/site/?p=17874 As part of our DEI webinar series, we sat down with global changemakers and experts to evaluate some of the most critical challenges affecting an organization’s learning and development objectives. Scroll to the bottom to watch those free discussions.  When a project doesn’t perform well, typically, a retrospective analysis is conducted to understand what went... Read more »

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As part of our DEI webinar series, we sat down with global changemakers and experts to evaluate some of the most critical challenges affecting an organization’s learning and development objectives. Scroll to the bottom to watch those free discussions. 

When a project doesn’t perform well, typically, a retrospective analysis is conducted to understand what went wrong and why. The idea behind this action is a universal one, it’s one that is shared by companies, countries, governments, and individuals. It’s the idea that we can learn from our past, in order to better our future. Reflection isn’t an easy task. There’s no one right way to follow. More often than not, the action and the exercise have uneven beginnings and uncomfortable moments. But the end result is always the same, communal growth now and going-forward. 

And it is that very result that is driving nearly 90% of companies around the country and across the globe to take time to reflect. To reflect on the way people inside and outside organizations have been underrepresented and undervalued, to acknowledge that there has been unequal treatment, whether that be conscious or unconscious, to provide resources and create initiatives in order to change the behaviors that drive that sort of treatment, and in doing so, to build a culture that promotes diversity, equity, and inclusion.

However, the difference between you and your team reflecting on a project and reflecting on unequal treatment is that the latter requires complete buy-in from all individuals, at all different positions & levels. Everyone must be willing to go on a personal journey that will ultimately enhance their individual experience, their colleague’s experience, as well as improve the company’s bottom line. So how do we promote this journey? How can you be an advocate for organizational change?

  • First, take a minute to understand your company’s progress on DEI.
  • Next, identify the areas you want to prioritize.
  • Finally, leverage tools & resources in order to build a strategy that promotes conversation and action.

Here are some resources that will elevate your ideas, boost your initiatives, and help you drive meaningful impact. As part of our free DEI webinar series, we sat down with some of the biggest global change makers and experts, for a series of conversations around navigating and exploring the difficult discussions and emotions people go through in order to push positive changes.

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How prioritizing personal wellness can boost organizational productivity https://www.opensesame.com/site/blog/how-prioritizing-personal-wellness-can-boost-organizational-productivity/ https://www.opensesame.com/site/blog/how-prioritizing-personal-wellness-can-boost-organizational-productivity/#respond Wed, 14 Jul 2021 22:21:44 +0000 https://live-marketing.opensesame.com/site/?p=17688 As part of our Learning Unlocked webinar series, we sat down with global changemakers and experts to evaluate some of the most critical challenges affecting an organization’s learning and development objectives. Scroll to the bottom to watch those free discussions.  For the longest time, it seemed that whenever wellness was brought up or discussed, the... Read more »

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As part of our Learning Unlocked webinar series, we sat down with global changemakers and experts to evaluate some of the most critical challenges affecting an organization’s learning and development objectives. Scroll to the bottom to watch those free discussions. 

For the longest time, it seemed that whenever wellness was brought up or discussed, the primary topic was focused around your physical health – getting annual exams, offering-up fitness solutions, pushing people to get some sleep. But as wellness has grown in popularity and as people have grown more comfortable discussing their wellness, so have the areas that exist within wellness expanded. Now, when companies put together wellness programs, they are looking far beyond their workforce’s physical health, and finding ways to boost wellness in all aspects of their lifestyle.

In doing so, today’s wellness programs have become vital parts of an organization’s benefits, and are widely seen as a top way to attract and retain talent. Not every employee is necessarily going to embrace every aspect of wellness, but most will embrace some, and by doing so, you’ll not only put them on a path for professional success, but you will also see an increase in company-wide productivity. So how can you help? It all starts by identifying the key factor in wellness prevention: stress. Stress is the biggest cause of common illness, and unfortunately, the biggest cause of stress is work. But if this fact reveals anything, it’s that you and your leadership have the ability to control the situation. 

Here are some key next steps:

  • Invest in employee’s long and short term health by building a culture that promotes openness and support around an individual’s wellness needs.
  • Develop a wellness program that can be personalized to individuals within your workforce.
  • Offer up wellness programs that promote both activity and discussion.
  • Don’t try to be a superhero. Encourage and empower others to build wellness initiatives.

Wellness empowerment can come from anywhere inside or outside the organization. The long term benefits of wellness programs show that it’s an investment worth making. And, with everyone still feeling the effects of the pandemic, now is the best time to start building a robust wellness program. To help you get started, we sat down and had discussions with wellness experts, as part of our free webinar series, Learning Unlocked. These conversations are sure to get your employees moving and thinking, while offering up creative ideas for you to help them continue their journey.

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How embracing digital transformation is an opportunity for organizational growth https://www.opensesame.com/site/blog/embracing-digital-transformation/ https://www.opensesame.com/site/blog/embracing-digital-transformation/#respond Wed, 14 Jul 2021 21:32:59 +0000 https://live-marketing.opensesame.com/site/?p=17579 As part of our Learning Unlocked webinar series, we sat down with global changemakers and experts to evaluate some of the most critical challenges affecting an organization’s learning and development objectives. Scroll to the bottom to watch those free discussions.  At some point, you’ve heard it: Digital transformation is changing the way we work. Maybe... Read more »

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As part of our Learning Unlocked webinar series, we sat down with global changemakers and experts to evaluate some of the most critical challenges affecting an organization’s learning and development objectives. Scroll to the bottom to watch those free discussions. 

At some point, you’ve heard it: Digital transformation is changing the way we work. Maybe action steps have been delayed due to other competing priorities. Maybe small changes have been made by leadership, but have not been fully developed. Or, maybe embracing digital transformation has more to do with money, time, resistance to change, or lack of knowledge around how it can work for you. Let’s take a minute to examine each of these factors.

When it comes to money, yes, digital technologies tend to come with a hefty price tag. However, studies show that investing in digital technologies actually ends up producing cost savings in the end. Don’t have the time? Technology is continuing to evolve and with this change, so are the necessary skills required to take advantage of it, so the longer you wait, the bigger the skills gap will grow within your workforce. Don’t take it from me though, experts have been addressing the rapid technology shift via TED talks for years. Don’t worry, it’s not too late, at least 90% of companies believe they are going to have a meaningful skills gap in the coming years, and only 16% believe they are actually prepared to meet those skills gaps.

So what does digital transformation mean? To put it simply, “it’s the creation, implementation, and operation of new best practices and business models, enabled by digital technologies.” Does that mean that you only need to address your technology? Well, yes and no. Making adjustments to your technology is always important and something every organization has done since we transitioned away from abacuses and typewriters. Adjustments are helpful actions that work in the moment, but what we’re talking about is going further, we’re talking about committing to transformation, which is more about embracing possibilities and creating a culture that is open to change in order to help your organization have a sustainable future.

What are some ways you can embrace change? It starts with strong leadership driving impactful initiatives:

  • Develop plans and lean on strategic partners to mitigate disruption
  • Build support for sustainability
  • Make a commitment to engage in everyone’s potential

Change isn’t easy. But even though we are creatures of habit, we have made, even recently, dramatic adaptations in order to thrive. 

But our recent experiences make now the perfect time to embrace new digital technologies and take action. It showed us that it is more effective to prepare rather than being in a reactive position. Digital transformation is not only a way to boost your company’s bottom line, it’s a way to empower your workforce to try new things and work in new ways. But don’t just take it from me, hear from some of the top experts. As part of our Learning Unlocked webinar series, we sat down with Abbey Lewis and Ryan Kehr from Harvard Business Publishing, as well as Pam Conway and Davis Smith from Intellezy for in-depth conversations around best practices and strategies to help you and your organization embrace and utilize digital transformation in order to achieve organizational growth.

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Time for a healthy perspective on diversity https://www.opensesame.com/site/blog/time-for-a-healthy-perspective-on-diversity/ https://www.opensesame.com/site/blog/time-for-a-healthy-perspective-on-diversity/#respond Wed, 14 Jul 2021 20:15:39 +0000 https://live-marketing.opensesame.com/site/?p=17623 It’s way overdue, but individual and societal lenses on diversity are now widening for the better.  Diversity matters for evolution and adaptation, not to mention profitability purposes, yet in the US, 85% of senior company positions are still held by whites, while black and Latinx workers respectively comprise only 10.0% and 9.8% of the professional... Read more »

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It’s way overdue, but individual and societal lenses on diversity are now widening for the better

Diversity matters for evolution and adaptation, not to mention profitability purposes, yet in the US, 85% of senior company positions are still held by whites, while black and Latinx workers respectively comprise only 10.0% and 9.8% of the professional workforce. Black and Hispanic people are also underrepresented in STEM professions (science, technology, engineering and math), with pay gaps tied to gender, race and ethnicity. Overall, people of color and gender minorities seeking promotion to the C-suite consistently face bias.r

Companies making big strides with diversity

So, which companies are making big strides towards diversity recruitment and inclusivity? Australian software giant Atlassian has developed a free Balanced Teams Diversity Assessment Tool. Microsoft is now emphasizing hiring people with disabilities, and making conscious provision for staff mental health. The Propel Center, sponsored by Apple, is a global HBCU (Historically Black Colleges and Universities) initiative specializing in mentorship, learning support, internship and career opportunities for students of diverse ethnic backgrounds. 

Conscious diversity pays

Organizations that “walk their talk” are demonstrating that conscious diversity pays nicely. In a 2019 survey of more than 1000 companies in 15 countries, McKinsey found that organizations in the top quartile for gender diversity in executive teams were 25% more likely to have above-average profitability. Outperformance was higher for diversity in ethnicity than gender, with 36% in profitability. 

Diversity gaps and shortfalls

Despite these gains, McKinsey discovered lags in equality, openness and belonging. Half the survey’s respondents, irrespective of gender, race, ethnicity, identity or sexual orientation, reported systemic barriers to a sense of inclusion. 43% of LGBTQIA people (Lesbian, Gay, Bisexual, Transgender, Queer and/or Questioning, Intersex, and Asexual and/or Ally) remain uncomfortable to reveal their full selves at work. 

Psychologically safe workplaces 

What this all points to is the importance of evolving psychologically safe workplaces. Ongoing effort is required to adapt organizational training, decision-making and awareness. It means confronting our (frequently unconscious) prejudices and stereotypes when it comes to recruitment, qualifications, promotion and general inclusivity. As long as you think someone on the autism spectrum is only good for an IT role, then you’re overlooking that person’s potential for other roles. “Ok, boomer” remarks devalue a colleague’s years of experience. Jokes about unisex toilets and same sex preferences belong to 1970s sitcoms.

Looking back and looking forward

Consider James Bond’s first meeting with his new quartermaster Q where the two spar over “age is no guarantee of efficiency” versus “youth is no guarantee of innovation”. Their wry mutual detente is a lesson in overcoming bias but illustrates how far we have to go in terms of accepting the many tints and shades that make up a rainbow world.

Diversity matters for the broadening of understanding and knowledge, but inclusivity is what counts for maximum contribution. Activist Verna Myers beautifully summarizes the distinction: “diversity is being invited to the party; inclusion is being asked to dance”. Humans still tread on each other’s toes, but mingling, movement and warm conviviality improve coordination while generating real safety and belonging.

EVE ASH Founder and Producer, Seven Dimensions

Eve Ash is a filmmaker and psychologist who has produced TV series, documentaries and over 300 eLearning courses, with an emphasis on wellbeing and mental health, management, communication and business skills. As an Australian, she knows the importance of appealing to a global audience and creates a powerful blend of psychology, drama, experts, animation, comedy and instructional design across her programs.

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OpenSesame Integrates with Microsoft Viva to Bring Learning into the Flow of Work https://www.opensesame.com/site/blog/opensesame-integrates-with-microsoft-viva-to-bring-learning-into-the-flow-of-work/ https://www.opensesame.com/site/blog/opensesame-integrates-with-microsoft-viva-to-bring-learning-into-the-flow-of-work/#respond Wed, 14 Jul 2021 14:17:36 +0000 https://live-marketing.opensesame.com/site/?p=17576 OpenSesame’s extensive catalog of 20,000+ elearning courses, in over 19 languages, to integrate with Microsoft Viva Learning Portland, OR – 14 July 2021 – OpenSesame, a global elearning innovator, today announced an integration with Microsoft Viva, Microsoft’s new Employee Experience Platform (EXP). OpenSesame’s extensive catalog of 20,000+ elearning courses will be available through Microsoft Viva,... Read more »

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OpenSesame’s extensive catalog of 20,000+ elearning courses, in over 19 languages, to integrate with Microsoft Viva Learning

Portland, OR – 14 July 2021OpenSesame, a global elearning innovator, today announced an integration with Microsoft Viva, Microsoft’s new Employee Experience Platform (EXP). OpenSesame’s extensive catalog of 20,000+ elearning courses will be available through Microsoft Viva, bringing learning into the flow of work. 

OpenSesame’s extensive catalog of 20,000+ elearning courses, in over 19 languages, is the complete and indispensable solution for global and remote workforces across all industries. OpenSesame continues to add top course publishers around key learning categories such as Diversity, Equity, and Inclusion (DEI), Safety and Compliance, Business Skills, and Workplace Wellness. And with OpenSesame’s technology around course curation, learning administrators don’t have to worry about choosing the right courses for their organization or learners.  

“Our partnership with Microsoft Viva Learning allows companies to curate the perfect list of courses for every learner, all while in the flow of their work. This gives more organizations seamless access to our catalogue to enable them to further strengthen their talent development programs.” said Don Spear, CEO & Co-Founder of OpenSesame.

Microsoft Viva is an EXP that brings together communications, knowledge, learning, resources, and insights. Powered by Microsoft 365 and experienced primarily through Microsoft Teams, Viva fosters a culture where people and teams are empowered to be their best from anywhere. Employees have access to formal and informal learning when and where it’s needed, making it easier for people to learn while working. 

“We are excited to partner with OpenSesame by bringing their diverse learning content library into the flow of work with Viva Learning,” said Seth Patton, General Manager, Microsoft 365 Next Gen Productivity and Employee Experience. “OpenSesame’s specialized collection of industry courses and resources reflect an important category of learning in high demand. With Viva Learning we’re making this content easily accessible and shareable within the apps and tools people already use during their workday, and together we’re empowering people to advance their purpose and organizations to develop productive and admired workforces.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces through powerful workforce elearning in every industry. With the most comprehensive catalog of elearning courses from the world’s top publishers, OpenSesame’s learning experts guide global companies every step of the way. From finding courses, to mapping them to core competencies, to syncing them with an LMS to increasing utilization and improving L&D programs. OpenSesame provides flexibility of multiple purchasing options with simple to use and administer elearning courses. In a moment of increasingly virtual workforce, OpenSesame has added even more Global 2000 brands. And with over 20,000+ OpenSesame catalog courses, the elearning platform touches all industries in all markets. The company is defining a new era of engaging a people-first talent force. To learn more, visit www.opensesame.com.

 

Media contact:

OpenSesame

Hallie Janssen

Vice President of Marketing

hallie.janssen@opensesame.com

(917) 253-7355

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What’s New and Trending in OpenSesame’s Course Catalog in the Month of June https://www.opensesame.com/site/blog/top-courses-june/ https://www.opensesame.com/site/blog/top-courses-june/#respond Tue, 13 Jul 2021 16:31:57 +0000 https://live-marketing.opensesame.com/site/?p=17504 OpenSesame is constantly seeking out innovative publishers and popular course topics to add to our OpenSesame Plus subscription which includes our most exclusive elearning content. In just the month of June, 181 new courses were added representing 20 various publishers. While all of our content is worth checking out, here are a few highlights from... Read more »

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OpenSesame is constantly seeking out innovative publishers and popular course topics to add to our OpenSesame Plus subscription which includes our most exclusive elearning content. In just the month of June, 181 new courses were added representing 20 various publishers. While all of our content is worth checking out, here are a few highlights from our newest additions.

Management Pocketbooks, a publisher that creates courses tailored towards managers, leaders, and employees in every industry has just released a variety of courses covering the topics of communication, decision making, and virtual presentation/webinar courses. 

Packt, a go-to resource for developer learning, has updated a few of their courses that are now ready to prepare your teams for the rest of this year. The courses now include AWS Solutions Architect Associate (SAA-C02) Exam Prep, Data Science and Machine Learning with R, and their React courses.

SAP Litmos, a publisher that specializes in content to fuel your business and beyond, has come out with two new series. The first series provides the necessary expertise for your team to become confident and efficient interviewers. The second series focuses on accelerating and improving mentorship skills.

OpenSesame Plus’ newest addition, Symmetra, has come out with a new course called Disability Inclusion. This is a 15-minute module that examines the unconscious bias that surrounds people with disabilities and provides tools to help overcome this stigma.

The Expert Academy, which includes a library of 70 courses, has just added a new course titled Remote Working and Virtual Management. As organizations enter a hybrid environment with a dispersed workforce, these courses are crucial for helping employees adapt to these constant changes.

Trüpp, an HR service provider, has contributed an exciting course to our DEI category. This course, Eliminating Discrimination and Harassment in the Workplace, is a foundational session for building a more respectful and safe workplace.

Access the full OpenSesame course catalog to check out every course we offer and if you would like to receive further insights from our team, register for our monthly OpenSesame Customer Conversation series.

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OpenSesame partners with Blinkist to add summaries from top business titles to its elearning catalog https://www.opensesame.com/site/blog/opensesame-partners-with-blinkist-to-add-summaries-from-top-business-titles-to-its-elearning-catalog/ https://www.opensesame.com/site/blog/opensesame-partners-with-blinkist-to-add-summaries-from-top-business-titles-to-its-elearning-catalog/#respond Thu, 08 Jul 2021 16:18:30 +0000 https://live-marketing.opensesame.com/site/?p=17297 Enterprise organizations can now incorporate summaries of top business and leadership books from Blinkist into their online training programs with OpenSesame Portland, OR – July 8, 2021 – OpenSesame, the elearning innovator, announced a partnership with Blinkist to bring 150 business and nonfiction book summaries to its popular OpenSesame Plus subscription.  Blinkist transforms the key... Read more »

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Enterprise organizations can now incorporate summaries of top business and leadership books from Blinkist into their online training programs with OpenSesame

Portland, OR – July 8, 2021 – OpenSesame, the elearning innovator, announced a partnership with Blinkist to bring 150 business and nonfiction book summaries to its popular OpenSesame Plus subscription. 

Blinkist transforms the key insights from the world’s best nonfiction books into powerful summaries that you can read or listen to in just 15 minutes. Notable titles include “Outliers: The Story of Success” by Malcolm Gladwell; “Atomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones” by James Clear; “Built to Last: Successful Habits of Visionary Companies” by Jim Collins; and “Hyperfocus: How to Work Less to Achieve More” by Chris Bailey.

“So many of us want to read more but have a hard time finding the time to sit down and do it,” said Spencer Thornton, Senior VP of Curation at OpenSesame. “Blinkist’s book summaries fit learning seamlessly into a busy schedule, allowing leaders to read or listen to the key ideas from bestselling nonfiction books in 15 minutes or less. We are excited to welcome Blinkist to the OpenSesame catalog and enable our customers to deliver book summaries directly to learners in their LMS.”

”At Blinkist our purpose is to inspire people to learn and grow by making it easy to discover and understand big ideas,” said Tobias Balling, Co-founder of Blinkist. “With OpenSesame’s strong commitment to its content partners and high quality learning resources, we believe we’ve found a like-minded partner to help take our modern approach to microlearning to a wide variety of high impact learning organizations.”

Click here to view Blinkist courses now available from OpenSesame.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About Blinkist

Founded in Berlin in 2012, Blinkist now helps 19-million people worldwide to read or listen to the key ideas from the world’s best nonfiction books, in just 15-minutes. From leadership to productivity to communication, our category expert readers, writers, editors, narrators, producers and curators combine forces to distill and communicate the core concepts from bestselling nonfiction to some of the busiest people on the planet.

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How learning & development programs are the secret sauce to business & company-wide success https://www.opensesame.com/site/blog/unlocking-your-organizations-potential/ https://www.opensesame.com/site/blog/unlocking-your-organizations-potential/#respond Wed, 07 Jul 2021 22:11:21 +0000 https://live-marketing.opensesame.com/site/?p=17188 As part of our Learning Unlocked webinar series, we sat down with global changemakers and experts to evaluate some of the most critical challenges affecting an organization’s learning and development objectives. Scroll to the bottom to watch those free discussions.  Businesses and individuals across the globe are facing unprecedented challenges, while feeling the pressure of... Read more »

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As part of our Learning Unlocked webinar series, we sat down with global changemakers and experts to evaluate some of the most critical challenges affecting an organization’s learning and development objectives. Scroll to the bottom to watch those free discussions. 

Businesses and individuals across the globe are facing unprecedented challenges, while feeling the pressure of continuous high performance expectations. Here are just some of the topics that are top-of-mind for our customers lately:

  • Upskilling or reskilling workers.
  • Adapting and embracing digital trends.
  • Address rapidly developing cultural shifts.
  • Creating health & wellness initiatives.

It can feel overwhelming thinking about all of them. Heck, just writing them out feels overwhelming right now.

Believe it or not, there’s a solution that’s been staring us in the face: education. Learning and development programs have been around for what seems like ages, but companies, no matter what shape, size, or location have struggled utilizing them in an effective way to achieve their goals and objectives. According to a Brandon Hall study, only 40% of organizations have L&D programs that are even aligned with their business goals. And since we know that goals and priorities are shifting all of the time, even organizations who have found success, find themselves making adjustments on the fly.

So how can the other 60% obtain that alignment? It all starts with building a culture of learning. From there, you can establish objectives around your challenges, develop a strategy, and then create a program that is both easy to administer and use, can be personalized to engage your learners, and is equitably accessible to everyone.

Sounds easy, right? Here are some quick tips to help you get started:

  • Choose your learning environment. Examine the type of workforce you have and see if they would benefit from a blended or hybrid learning environment or one that is completely virtual.
  • Understand what works and what doesn’t. Take a minute to learn more about the cutting-edge best practices that positively impact corporate culture and why most organizations fail in their efforts to change culture.
  • Lean on the experts. There are so many knowledgeable people available to help you and your learners thrive – with resources that help put together programs in a snap.

And with that in mind, here are two such experts who can provide critical insight on how you can build or strengthen your learning and development programs and initiatives. Former Senior Vice President and Global Chief Learning Officer for McDonald’s Corporation, Rob Lauber, And author, i4cp CEO and co-founder Kevin Oakes. We sat down with each of them for in-depth conversations, as part of our Learning Unlocked webinar series.

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Discovering New Opportunities to Represent Gender Diversity by Jenny Mundy https://www.opensesame.com/site/blog/represent-gender-diversity-jenny-mundy/ https://www.opensesame.com/site/blog/represent-gender-diversity-jenny-mundy/#respond Mon, 28 Jun 2021 22:16:02 +0000 https://live-marketing.opensesame.com/site/?p=17001 As part of our celebration of PRIDE month, OpenSesame is bringing you voices from our LGBTQIA+ colleagues to champion diversity, inclusion, and share resources that support the greater LGBTQIA+ community. Holidays serve as markers of the progress of the year and the passage of time, and we’ve all struggled during the pandemic to keep up... Read more »

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As part of our celebration of PRIDE month, OpenSesame is bringing you voices from our LGBTQIA+ colleagues to champion diversity, inclusion, and share resources that support the greater LGBTQIA+ community.

Holidays serve as markers of the progress of the year and the passage of time, and we’ve all struggled during the pandemic to keep up traditions and find safe ways to celebrate with our family and friends. Celebrating Pride Month is no exception, and community-specific holidays feel especially precious after a year and a half of physical separation.

In years past, the LGBTQIA+ community at OpenSesame centered around a private Slack channel, which was an invite-only group that one might not know about unless they came out to a coworker. We hung up rainbow flags in the office windows and a few of us went out to lunch together, but that was the extent of it. Little did we know that the recent pandemic hardships would bring our community closer together. It felt especially important during Pride 2021 to find ways to connect with each other, to celebrate our community, to increase awareness and knowledge among our allies, and to bring everyone in the workplace closer in order to build and maintain a culture of belonging.

As someone who is comfortably gender non-conforming but very ambivalent about how I’m perceived by others, I didn’t realize the opportunities I have to be a better representative of gender diversity. Recently, Deanna Cor, a Portland State University Professor and licensed counselor focused on the LGBTQIA+ community, led an informative and compassionate talk for OpenSesame employees around gender identity, discussing how gender is rooted in our society from early childhood, providing context from both her academic work as well as her personal experience as a queer parent of young children. We had an interesting dialogue around the various terminologies used to discuss gender, especially outside of the male/female binary, and then closed out with a thought-provoking question and answer session. 

The questions and perspectives of cis-gender (people who identify with the gender assigned to them at birth) allies during our discussion gave me a new perspective on how I can be a better representative of gender diversity. While most gender diverse and trans folks have strong feelings about pronouns and the terms used to describe their gender, I’ve always been an “all of the above” person – both in how I describe my own gender as well as the genders of people I’ve dated in the past. 

But being silent on the topic – unless directly asked – means that I can pass as a cis-gendered and heterosexual tomboy, but that isn’t being true to my identity and robs me of the opportunity to set an example for other people who identify similarly, but aren’t sure about being out at work. I have the huge privilege of having grown up in the San Francisco Bay Area, where sexual and gender diversity were positively represented all around me, and I had the support of a mother who, despite being otherwise socially conservative, also bucked gender roles and was happy for me to do the same. 

I am truly so happy to have landed at a workplace where I can be my authentic self, not just in the presence of other members of the LGBTQIA+ community, but with my cis-gendered, heterosexual coworkers as well. The curiosity and support of allies at OpenSesame, especially during Pride 2021, has been amazing, and our guided conversation with Professor Deanna Cor really brought this point home to my heart. As Pride Month comes to a close, there continue to be opportunities for self-exploration, learning, and conversations to encourage understanding.

If you’re looking to start a conversation at your own workplace, I recommend starting with TED’s course “The danger of hiding who you are | Morgana Bailey,” available as part of the OpenSesame Plus library. Following Morgana Bailey’s talk, the course includes questions for personal reflection and group discussion to get the conversation started on how we all can bring our authentic selves to work and celebrate one another’s unique experiences and identities. 

Support Pride Month with our LGBTQIA+ focused courses

For ideas on how to support your co-workers and assess, accelerate, and amplify your DEI programs and initiatives, visit our array of LGBTQIA+ focused courses that help you on your company’s inclusive journey. From foundation principles, to specifics about gender identity and sexual orientation, OpenSesame has resources that help you support your LGBTQIA+ employees and the greater LGBTQIA+ community.

About the Author: Jenny Mundy is the Catalog Manager for OpenSesame, working to ensure that our library of over 20,000 courses is up-to-date and easy to search. Besides nerding out on metadata and building insightful data visualizations, you’ll find Jenny out in the garden, practicing deadlifts, or nose deep in a book.

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What’s New and Trending in OpenSesame’s Course Catalog in the Month of May https://www.opensesame.com/site/blog/top-courses-may/ https://www.opensesame.com/site/blog/top-courses-may/#respond Fri, 25 Jun 2021 17:25:15 +0000 https://live-marketing.opensesame.com/site/?p=16846 OpenSesame ensures that you are provided with the most up to date catalog of courses and publishers to choose from for your organization’s learning needs. In just the month of May, 175 new courses were added to our OpenSesame Plus subscription. This includes courses from top publishers such as AMA (American Management Association), Cegos, iAM... Read more »

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OpenSesame ensures that you are provided with the most up to date catalog of courses and publishers to choose from for your organization’s learning needs. In just the month of May, 175 new courses were added to our OpenSesame Plus subscription. This includes courses from top publishers such as AMA (American Management Association), Cegos, iAM Learning, Intellezy, and TED

There are a few highlights to look out for in our 175+ additions from the month of May.

OpenSesame Plus gained a new publisher, Symmetra, contributing 21 courses to our catalog. They specialize in DEI training, inclusive leadership and building diverse teams. Their courses deliver a unique gamified approach, consisting of short 10-15 minute modules that keep your learners engaged.

Management Pocketbooks has added 360-Degree Feedback courses to their library. This series focuses on helping leaders provide constructive feedback for employee development through the 360-degree feedback process.

Real Projects released a new series titled Becoming a Manager which prepares incoming managers with preliminary training to ease into their new role. This series consists of short modules lasting no longer than 8 minutes that create empowering learning experiences through interactive exercises, animations, and quizzes.

In addition, UL EHS Sustainability, which offers 1300+ courses in workplace safety, manufacturing and construction, health and safety management and in up to 19 languages, has localized 20 of their courses in Turkish.

The 4 latest trending courses in our catalog include:

Access the OpenSesame course catalog to check out every course offered and if you would like to receive further insights from our team, register for our monthly OpenSesame Customer Conversation series.

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Why your workplace is craving wellness content and how to get started today https://www.opensesame.com/site/blog/why-your-workplace-is-craving-wellness-content-and-how-to-get-started-today/ https://www.opensesame.com/site/blog/why-your-workplace-is-craving-wellness-content-and-how-to-get-started-today/#respond Wed, 23 Jun 2021 23:15:22 +0000 https://live-marketing.opensesame.com/site/?p=16774 In a recent OpenSesame webinar, Charise Frias, Senior Curation Specialist at OpenSesame, highlighted the ever-growing need for wellness content and insights in how to incorporate it into a workplace culture. Charise is a certified yoga instructor and has spent time in India learning about mindfulness, breathing techniques, medicine, and is passionate about the value of... Read more »

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In a recent OpenSesame webinar, Charise Frias, Senior Curation Specialist at OpenSesame, highlighted the ever-growing need for wellness content and insights in how to incorporate it into a workplace culture. Charise is a certified yoga instructor and has spent time in India learning about mindfulness, breathing techniques, medicine, and is passionate about the value of adding wellness content to our customers’ corporate training programs.

With the transition from in-office to remote working, it can be difficult to get yourself out of bed and feel productive. This is why infusing mindfulness, meditation and/or physical activity into employees’ daily schedules is so crucial. In the webinar, Charise explained that it is preventative of burnout and fatigue. It encourages employees to look forward to going or logging into work. A workplace culture that is focused on wellness ultimately creates a comfortable and healthy environment for all employees.

Charise had listed three different tips on how to incorporate wellness content into a company’s culture that are currently being implemented into OpenSesame’s daily calendar:

– Meditation breaks

– Stretch breaks

– Team incentives

Meditation breaks as well as stretch breaks are highly encouraged to be daily, recurring activities in a company’s schedule. While they are optional, this provides employees who are feeling unmotivated or unproductive an opportunity to focus on mindfulness and take a break from their screen. These breaks don’t need to involve much more than a couple stretches sitting in your desk chair. It is most important for you and your employees to focus on relaxation instead of the constant demands of your jobs. An additional component of creating this culture is team incentives where a team must work together doing a physical activity. This creates a game for the employees which is an effective way to increase engagement. 

OpenSesame offers an extensive list of courses covering topics such as mindfulness and meditation, mental health awareness, nutrition and fitness, remote work best practices and resilience. Resilience has been a key topic for the pandemic as many employees have been under additional stress and had to overcome an increasing amount of hardships. 

Within these categories, our course publisher OpenMind are an in-house publisher that produces high-quality videos on the topic of mindfulness to check out. TED and iAM Learning also feature videos and courses regarding the topics of sleep, isolation, mental health, and stress. For more ideas on content, check out our curated lists for easy access to wellness training and courses. Some of these topics include:

Get Started: Mental Health Training

7 Wellness Training Topics

Mindfulness and Intention at Work

Wellness Tips- Guided Movement and Exercise Breaks

Everyday Wellbeing Series by Maestro

Finding ways to incorporate these wellness strategies as well as courses into your daily workplace culture will allow for an all around happier, healthier and more productive workforce. To learn more, watch the webinar here. 

With courses offered in multiple languages, and available on multiple devices we help companies like yours evolve the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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Honoring the LGBTQIA+ Journey: Coming out Queer at Work Every Day – by Alexa Morales https://www.opensesame.com/site/blog/coming-out-at-work-every-day/ https://www.opensesame.com/site/blog/coming-out-at-work-every-day/#respond Mon, 21 Jun 2021 21:04:08 +0000 https://live-marketing.opensesame.com/site/?p=16639 The thoughts below are that of my own, and do not reflect the journey or perspective of every member of the LGBTQIA+ community. My hope is that my story gives comfort to anyone not ready to share their own. Coming out of the closet, or coming out, implies that it’s a one-time event, but in... Read more »

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The thoughts below are that of my own, and do not reflect the journey or perspective of every member of the LGBTQIA+ community. My hope is that my story gives comfort to anyone not ready to share their own.

Coming out of the closet, or coming out, implies that it’s a one-time event, but in reality every LGBTQIA+ person knows it’s a process, a struggle, a celebration, a journey, that never ends. It’s often overlooked that an LGBTQIA+ person has to come out all of the time—in some cases every day—at work.

As a Customer Success Manager, it’s my job to ensure our customers find success in our solutions by guiding them, as much as possible, to a result. I do this by fostering a relationship with them through conversations, sometimes around transactional items, but mostly around the challenges they’re facing with their L&D Program. 

If there is any silver lining to the past 16 months, it’s how the conversations with my customers have evolved into an opportunity to become something more real, more personal. Early into the pandemic, I started getting (and giving) very candid and honest answers to simple questions like “How are you?”. Together we shared our struggles and anxieties about the state of the world and opened up about our personal lives. The honesty has been refreshing and has resulted in more meaningful conversations and relationships.

However wonderful those conversations are, I still find myself hesitating every single time I’m about to mention “my wife” in a story. I question whether or not I should “out” myself. Coming out is vulnerable, sometimes exhausting, and every time you do it you’re putting trust in the other person. Fear creeps in and tells me it’s not safe; that it’s putting my job at risk if something goes wrong. To this day, fear wins more often than I would like. Part of me thinks that writing this now is my chance to make up for that.

I’m fortunate to be able to work at a company like OpenSesame. That I know I can show up each day as me. 30 days after I started, I felt so comfortable that I disclosed my queerness during my New Hire Presentation. To my surprise and elation, I was invited to our private “Queers of OpenSesame” Slack channel which has since become a formal Employee Resource Group. Words can’t describe the relief and happiness I felt knowing that not only were there other queers at work; they were banded together in a fun and supportive community. 

I recognize this isn’t the case for many LGBTQIA+ folks, and am hopeful that corporate DEI initiatives will prove to be more deliberate than performative and make real change for anyone who might previously be made to feel “other.”

If you are queer at a workplace that doesn’t feel safe, put yourself first. You are in no way inauthentic or “unproud” for protecting your personal life from your professional one. 

If you are queer and looking to make others feel more comfortable, consider starting a Slack channel or an affinity group. 

Straight and looking to be an ally? Cultivate learning within your organization and propose such affinity groups exist in your workplace. Then, move aside for those who identify to step up and lead.

We live in a time when coming out might not seem like that big of a deal anymore, until you have to do it yourself, every day. I would encourage our straight allies to remember that everyone’s journey is different, and homophobia is still very much alive today. If a co-worker chooses to openly share who they are with you, thank you for building an inclusive workplace and making your organization a better place for them to be their authentic selves. Now, I encourage you to continue pushing for more innovative progress. Honor their act of bravery by remembering that like you, they are so much more than their sexual orientation. Keep asking them about initiatives, keep working with them to promote inclusivity, keep celebrating what makes them, “them.”

Support Pride Month with our LGBTQIA+ focused courses

For ideas on how to support your co-workers and assess, accelerate, and amplify your DEI programs and initiatives, visit our array of LGBTQIA+ focused courses that help you on your company’s inclusive journey. From foundation principles, to specifics about gender identity and sexual orientation, OpenSesame has resources that help you support your LGBTQIA+ employees and the greater LGBTQIA+ community.

About the Author: Alexa Morales is a Customer Success Manager for OpenSesame and fosters meaningful and lasting relationships with honesty and humor. She calls Portland, Oregon home – and when not at work supporting customers, you can find her out on the trails in the beautiful Pacific Northwest.

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Create Impactful Change: Learning to Celebrate Freedom on Juneteenth https://www.opensesame.com/site/blog/juneteenth/ https://www.opensesame.com/site/blog/juneteenth/#respond Wed, 16 Jun 2021 23:13:51 +0000 https://live-marketing.opensesame.com/site/?p=16457 By Rasheité Calhoun   Imagine being free but not actually knowing it, operating in bondage that is technically no longer holding you. And before you write this off as something you can’t exactly relate to, let me remind you that the concept of freedom isn’t one only reserved for Blacks. We all, at some point... Read more »

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By Rasheité Calhoun

 

Imagine being free but not actually knowing it, operating in bondage that is technically no longer holding you. And before you write this off as something you can’t exactly relate to, let me remind you that the concept of freedom isn’t one only reserved for Blacks. We all, at some point in our lives, have desired freedom. Many of us are still on the quest for liberation from something – a toxic relationship, a heart-breaking illness, a dead-end career, or mountains upon mountains of debt. Raise your hand if you wish you could be free from debt. I’m raising my hand with you. 

 

So indulge me for a bit. Pause for a second and choose your thing, whatever thing it is you wish you were free from. Now, lose yourself in the thought of someone telling you that you are unquestionably free from that thing – and you’ve been free for quite some time. 

 

How loud would you scream? How high would you jump?

 

For the first time ever, I’m a part of an organization who is acknowledging and celebrating Juneteenth. This isn’t a knock to any of the previous companies I’ve worked for. Full transparency, I only recently began celebrating the holiday. There is just something about Freedom Day that doesn’t always feel unquestionably or authentically free. Although I’m not physically in chains, it’s hard for my mind to accept freedom when I reflect on what it means to be Black in America. I often get lost in the fact that there are entire communities of people who still aren’t exactly free and that as a nation, as a world, as a society, we still have a long road ahead to learn and correct past and current inequities within our complex systems. 

 

But I stop myself from wallowing in the complexity of defining freedom – not because we don’t need the work. I stop myself because you don’t have to wait until a project is finished to take pride in positive milestones. You can celebrate at every stage while working towards completion. On Juneteenth, we recognize the end of slavery. We honor the achievements and culture of African Americans. We take a moment to celebrate hope and wrap ourselves in the delight of what it means to be Black and free. We invite our allies to continue to learn from the past, work to make changes for the future, and join us – not only in the fight but also in the celebration. 

 

Freedom is power, and there is triumph in being able to walk in the knowledge of freedom. While there is still more work and learning to be done, may we all find joy in the celebration of freedom for Black people across America. 

 

Support Juneteenth by continuing your learning journey with our Diversity, Equity, and Inclusion (DEI) focused courses

There’s never been a more critical time to build learning and development programs that will drive your organization’s DEI progress. If you are looking for ways to amplify your organization’s DEI learning initiatives, visit our array of DEI-focused courses that help you on your company’s inclusive journey. Our seven-part DEI white paper series includes how recognizing and celebrating DEI progress can help you achieve your goals, and you can find more in our free, comprehensive DEI Toolkit full of resources to help you create a more diverse, equitable, and inclusive workplace.

 

About the Author: Rasheité Calhoun is a Strategic Partner Manager with OpenSesame. She prides herself on bringing a fresh approach to client solutions, convinced that we are always on the cusp of something new and great. With over a decade of experience in higher ed publishing, Rasheité brings a distinct niche of problem solving and a proven track record of driving results to the elearning world. Rasheité holds both a bachelor’s degree in technical writing as well as a Master of Arts in English, which both contribute to her creative approach to strategy and solutions. Above all, Rasheité believes that we are living through a massive disruption that will transform learning into something we have all yet to see or experience. She is excited to play a role in such pivotal moments where digital, learning and imagination collide.

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American Management Association Certified Professional in Management™ prep course now available from OpenSesame https://www.opensesame.com/site/blog/ama-certification-course/ https://www.opensesame.com/site/blog/ama-certification-course/#respond Tue, 15 Jun 2021 15:29:22 +0000 https://live-marketing.opensesame.com/site/?p=16366 OpenSesame, the elearning innovator, announces the addition of American Management Association’s Certified Professional in Management™ prep course to its on-demand library. Managers can now qualify to earn the AMA Certified Professional in Management™ credential – the new standard for management excellence – after completing 16 online courses from OpenSesame’s online training catalog..   The  curated list... Read more »

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OpenSesame, the elearning innovator, announces the addition of American Management Association’s Certified Professional in Management™ prep course to its on-demand library. Managers can now qualify to earn the AMA Certified Professional in Management™ credential – the new standard for management excellence – after completing 16 online courses from OpenSesame’s online training catalog..  

The  curated list of 16 lessons now available through OpenSesame is the ideal way to prepare for the AMA-CPM™ exam. These courses along with the Management Book of Knowledge, will guide managers through the learning journey and help them master the domains assessed in the exam.

“We are excited to add AMA’s expertise and content to the OpenSesame catalog to help organizations develop their future leaders,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “The AMA-CPM™ certification helps individuals showcase their management competence, and helps organizations leverage talent to achieve business goals.” 

The AMA-CPM™ program focuses on four major domains or content areas:

  • Professional Effectiveness: Mastery of personal awareness and interpersonal skills. (3 lessons) 
  • Relationship Management: Ability to establish and maintain professional relationships. (8 lessons)
  • Business Acumen: Understanding of business operations. (3 lessons)
  • Analytical Intelligence: Application of systematic thinking, analysis and data interpretation. (2 lessons)

About the AMA Certified Professional in Management™ Exam Prep Course through OpenSesame:

  • 16 on-demand lessons
  • 320 minutes
  • 0.5 CEU’s

“Getting the job done on your own is very different from getting the job done through others,” said Manny Avramidis, President and CEO of AMA. “Earning certification through AMA will ensure managers have the knowledge, skills and abilities to do their essential job effectively, and provides a differentiator that will enhance their careers.”

Explore more of AMA’s other top courses thoughtfully curated by OpenSesame:

 

ABOUT AMERICAN MANAGEMENT ASSOCIATION INTERNATIONAL®

American Management Association International® (AMA), a non-profit educational organization, has been a global leader in professional development for nearly 100 years. The knowledge, skills and tools AMA offers help professionals achieve performance excellence, agility, and resilience in a constantly changing, complex, and competitive world. 

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Making Supply Meet Demand in a More Diverse World https://www.opensesame.com/site/blog/making-supply-meet-demand-in-a-more-diverse-world/ https://www.opensesame.com/site/blog/making-supply-meet-demand-in-a-more-diverse-world/#respond Tue, 15 Jun 2021 15:13:49 +0000 https://live-marketing.opensesame.com/site/?p=16363 A 2020 report by global management consulting company McKinsey and Company noted an important trend:  diverse companies outperform their non-diverse counterparts on profitability. It’s research OpenSesame has known all along. When companies embrace and foster diversity, they are open to new ideas, ways of thinking, and change. The result is innovation, progress, and improved performance. ... Read more »

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A 2020 report by global management consulting company McKinsey and Company noted an important trend:  diverse companies outperform their non-diverse counterparts on profitability. It’s research OpenSesame has known all along.

When companies embrace and foster diversity, they are open to new ideas, ways of thinking, and change. The result is innovation, progress, and improved performance. 

Diversity, equity, and inclusion (DEI) is a growing priority in many organizations. Conversations, strategies, plans, and the implementation of DEI initiatives are at the forefront of organizational conversations around the world. This is great news, and it’s a great first step. But many of these conversations limit DEI to within the walls of the organization. If your organization would like to go beyond the typical DEI initiatives to make an impact in your community and industry, a supplier diversity program may be just what you need. 

 

What is a Supplier Diversity Program?

A supplier diversity program is a way for organizations to expand and extend their DEI efforts. Rather than focusing solely on what the organization can do directly, such as talent acquisition and training, a supplier diversity program allows the organization to be an indirect influence on an entire industry. 

Organizations with a supplier diversity program pledge to doing business with companies who share their commitment to diversity, equity, and inclusion. To promote equity, they prioritize relationships with businesses that are owned, controlled, and managed by a cross-section of people who represent the diversity of the world in which we live, including minorities, women, people who are disabled, veterans, and people who are part of the LGBTQIA+ community.  

Supplier diversity programs promote larger-scale equity than company-wide DEI programs can alone because they aim to provide every member of the industry and community with access to the same opportunities. They recognize that advantages and barriers exist and extend the commitment to correcting the imbalances by supporting suppliers that are owned by marginalized and/ or disadvantaged groups. 

 

The Benefits of a Supplier Diversity Program

A commitment to supplier diversity is growing because consumers demand it. According to Liza Wisner, OpenSesame’s Senior Curator of Diversity, Equity, and Inclusion, “Today’s organizations are judged more on the basis of their social impact. Being intentional about growing partnerships with minority-owned and managed suppliers committing to the Supplier Diversity process will have a direct impact on your brand reputation, attracting and keeping talent, and developing consumer loyalty.”

Research conducted by the Hackett Group revealed that organizations with a long-term supplier diversity program generate 133% greater return on their cost of procurement and add $3.6 million to their company’s bottom line for every $1 million spent. 

In addition, being proactive about Supplier Diversity will: 

  • Provide a competitive advantage.
  • Meet customer demands.
  • Widen the pool of suppliers.
  • Enhance brand reputation.
  • Increase flexibility and responsiveness.

 

OpenSesame’s Commitment

OpenSesame strives to promote diversity, equity, and inclusion in the communities we serve and the world in which we live. 

A supplier diversity program was a natural next step in our DE&I initiatives. This week, we will send out a survey to all publishers, inquiring about their organization’s diversity. According to Spencer Thornton, Senior Vice President of Curation at OpenSesame, “The data will be used to inform company DE&I goals and initiatives and will provide much-needed information about diversity within the elearning industry.” 

Supplier diversity is also not just about an organization’s spend. It is also about proactively providing opportunities to develop underserved and underrepresented communities. OpenSesame’s employees and leadership have made actionable commitments to the work ahead — for our world, our people, and our customers. We hope you will join us in committing to becoming an integral part of shaping the supply diversity landscape of expertly curated elearning. If you would like to learn more about Diversity, Equity, and Inclusion at OpenSesame visit our website at https://www.opensesame.com/site/about/diversity-equity-inclusion

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Empowering Your Employees to Be Their Full Selves: How you can support your diverse workforce by creating ERGs – By Melinda Conant https://www.opensesame.com/site/blog/empowering-employees-with-ergs/ https://www.opensesame.com/site/blog/empowering-employees-with-ergs/#respond Mon, 14 Jun 2021 22:04:23 +0000 https://live-marketing.opensesame.com/site/?p=16299 As part of our celebration of PRIDE month, OpenSesame is bringing you voices from our LGBTQIA+ colleagues to champion diversity and share resources that support the greater LGBTQIA+ community. As a Queer professional, I’ve most often led a double life. My weekdays were spent as a straight (seeming) person fitting into the hetero norms of... Read more »

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As part of our celebration of PRIDE month, OpenSesame is bringing you voices from our LGBTQIA+ colleagues to champion diversity and share resources that support the greater LGBTQIA+ community.

As a Queer professional, I’ve most often led a double life. My weekdays were spent as a straight (seeming) person fitting into the hetero norms of my workplace, while my spare time was spent with my tribe at drag shows, queer networking events, film festivals, and dinner parties with my mostly queer friends. I clocked in at work straight and clocked out gay. I knew a lot of queers in every company I’ve been in, but honestly, it just felt safer to hide in the shadows of bi-erasure and go about my business. What I didn’t realize however, was that showing up at work without my full self was a missed opportunity on so many levels. 

Back in 2018 when I started at OpenSesame, our Queer community was merely a private Slack channel. You would get added to it if you were bold enough to be Out at work or someone else was bold enough to have an awkward conversation about your identity (not recommended). An entire year passed before I was invited to the channel after I had mentioned to a coworker that I was Queer and going to a Queer event a friend was hosting that weekend. I came back to my desk, and to my surprise, was greeted by an invitation to the private Slack channel: Queers of OpenSesame. Being Queer in private at work seemed so normal to me that this oversight somehow made sense.

After that, I realized that we could do better and needed more. More support, more visibility, and more opportunities to be elevated and celebrated. And we got just that! At the beginning of 2021, OpenSesame recognized us as an official ERG (along with 5 other diversity groups) and what a world of difference it made. We now have time, space, and resources to come together and support one another; we lead conversations with the greater company about issues that matter to us and most importantly, have a public space to be fully Out at work.

As a Recruiter, being visible and diverse matters! I am the initial contact for someone who is trying to find out if our company is a safe space to come to work everyday and spend a great deal of their time. Being a Lead of the Queers of OpenSesame ERG means that I get to share my experience and give people a space to be open with me from the very start. I cannot tell you how much more I learn about our potential employees and the parts of their lives that matter most to them: who they love, how they identify, how they spend their free time, what issues they want to learn about, and what they need in a workplace to feel valued. Not having an ERG and not being Out at work meant that I didn’t get these key pieces of information. It also meant that I missed the opportunity to let them know that OpenSesame was a safe place to land. These things matter to job applicants, and bringing them into a job where they are safe, celebrated, and valued – is what truly matters to me.

Having an official ERG within your business is about more than creating a work group to run culture events. It’s an opportunity to tell your teams that you truly value who they are uniquely, and give them the space to show up authentically. Everyone does their best in an environment where they can bring every part of themselves to their work, every day.

Support Pride Month with our LGBTQIA+ focused courses

For more ideas on how to assess, accelerate, and amplify your diversity, equity, and inclusion programs and initiatives, visit our array of LGBTQIA+ focused courses that help you on your company’s inclusive journey. From foundation principles, to specifics about gender identity and sexual orientation, OpenSesame has resources that help you support your LGBTQIA+ employees and the greater LGBTQIA+ community.

About the Author: Melinda Conant is a Senior Recruiter for OpenSesame and one of the Queers of OpenSesame ERG Leads. Melinda’s role as a recruiter and member of the queer community allows her to build trust with diverse candidates and grow a team that includes broad representation from our underrepresented communities.

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Workplace safety training programs provide more than just good numbers https://www.opensesame.com/site/blog/workplace-safety-training-programs-provide-more-than-just-good-numbers/ https://www.opensesame.com/site/blog/workplace-safety-training-programs-provide-more-than-just-good-numbers/#respond Mon, 07 Jun 2021 18:09:15 +0000 https://live-marketing.opensesame.com/site/?p=16096 Less risk means more reward.  By Amber Bogdewiecz Employee health and safety is more important than ever in a post-pandemic landscape, and since the NSC established June as National Safety Month in 1966, it has been a perfect time for companies to reassess initiatives and make smart goals to support a safe workspace for all... Read more »

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Less risk means more reward. 

By Amber Bogdewiecz

Employee health and safety is more important than ever in a post-pandemic landscape, and since the NSC established June as National Safety Month in 1966, it has been a perfect time for companies to reassess initiatives and make smart goals to support a safe workspace for all employees. The average cost of a work-related injury in 2020 was $39,000, and the average OSHA penalty for non-compliance was $13,260, which would already be a compelling reason to provide workforce training around safer practices. 

However, safety is more than just good numbers. 

Building a safe work environment builds trust between leadership and a workforce, and creating a healthy working space has benefits that go way beyond physical and technological protection.

  • Employee retention. When leaders show their employees that they care about their safety, health, and well being there is no denying the side-effects are positive ones. Businesses who focus on safety and wellness reduce absenteeism and illness, limit turnover, and boost employee morale – all of which benefit the entire team.
  • Culture of safety. Posting regulations may seem like enough, but building a program of continual learning objectives to motivate employees to stay up to date on new guidelines empowers them to be involved in the process. By integrating safety into company culture, team members do more by pointing out hazards, updating their teammates, and are more likely to follow best-practices when they know the organization is on the same page.
  • Consumer trust. More than ever, clients and customers are holding leaders accountable for practices by selecting to do business with organizations that reflect positive values. By focusing on safety with accurate incident reporting procedures, businesses inspire investor confidence and show other organizations that they are trustworthy and employ safe practices and standards on all levels. 
  • Increase productivity. With the “gig economy” growing across all industries, employers that provide thorough safety on-boarding with new employees create efficiency by supporting employee awareness from the beginning. By providing safety workforce training, businesses have been proven to increase productivity, raise the quality of work, and lower costs. All by ensuring hazards are avoided before they happen.

It is undeniable that safety can be good for business in more ways than one. Thankfully, it doesn’t take long for an organization to bolster its workplace safety and wellness efforts. Even a few small changes such as implementing a learning calendar or providing engaging on-demand content that clarifies safety procedures and best practices can make a big difference in employee retention, building a strong safety culture, keeping consumer trust, and increasing productivity. Creating safety and wellness learning objectives and programs that inspire trust create a work environment that both teams and clients can be proud of. 

During Safety Month, we are providing access to our course of the month calendar on safety and compliance and if you are looking to expand your own training programs or explore resources, you can check out our library of on-demand safety courses that includes everything from OSHA courses, technology safety, PPE & manufacturing training programs, employee wellness, and compliance courses like ADA training.

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OpenSesame welcomes internationally recognized diversity and inclusion publisher Symmetra to its elearning course catalogue https://www.opensesame.com/site/blog/opensesame-welcomes-internationally-recognized-diversity-and-inclusion-publisher-symmetra-to-its-elearning-course-catalogue/ https://www.opensesame.com/site/blog/opensesame-welcomes-internationally-recognized-diversity-and-inclusion-publisher-symmetra-to-its-elearning-course-catalogue/#respond Tue, 01 Jun 2021 14:58:54 +0000 https://live-marketing.opensesame.com/site/?p=15705 Leading organisations can now access Symmetra’s gamified inclusion and diversity elearning content through the OpenSesame Plus subscription Portland, OR – 1 June 2021 – OpenSesame, the elearning innovator, announced the addition of Symmetra to its popular OpenSesame Plus subscription to expand its library of diversity, equity and inclusion (DEI) elearning courses.  Founded in Australia in... Read more »

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Leading organisations can now access Symmetra’s gamified inclusion and diversity elearning content through the OpenSesame Plus subscription


Portland, OR – 1 June 2021 – OpenSesame, the elearning innovator, announced the addition of Symmetra to its popular OpenSesame Plus subscription to expand its library of diversity, equity and inclusion (DEI) elearning courses. 

Founded in Australia in 2003 by Heather Price, who founded one of the first diversity consultancies in South Africa during the dismantling of apartheid, Symmetra provides cutting-edge diversity and inclusion products and services. Their online training content delivers bite-size learning — the Symmetra courses in the OpenSesame Plus catalogue average 15 minutes in length — combined with toolkits, discussion guides and templates to help organizations develop real-world DEI action plans. Symmetra courses also include elements that gamify the learning experience, resulting in more engagement and higher completion rates. 

“Diversity, equity, and inclusion continues to be a top priority for OpenSesame and other forward-thinking enterprises around the world,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “Our customers look to us to lead on this issue and provide a robust offering of content that addresses topics like unconscious bias, building diverse teams, inclusive leadership, and more. Symmetra is a perfect fit for our catalog, and we are excited to make their engaging DEI content available as part of the OpenSesame Plus subscription catalogue.” 

“We are excited at the opportunity to showcase the work we do and support so many organisations through our partnership with OpenSesame Plus,” said Joshua Price, Symmetra’s Director of Growth. “As a leading global diversity and inclusion consultancy, we are passionate about driving business purpose and performance through inclusive behaviours. Our collaboration with OpenSesame will help teams create or adapt their DEI programmes to real, on-the-ground needs, and will expand our reach and make inclusivity a more central, uncompromisable goal for modern organisations. OpenSesame’s excellent track record of helping organisations achieve their learning objectives—regardless of what these are—is something I’ve always valued. With the global demand for DEI programmes increasing at a rapid pace, I can’t think of a better partner to help us meet this need.” 

With the addition of Symmetra, OpenSesame now offers more than 1,000 diversity, equity, and inclusion curated elearning courses in its comprehensive catalog. Click here to view all Symmetra courses now available from OpenSesame.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About Symmetra

Symmetra is a global specialist provider in inclusion and diversity training and culture change services. Operating globally, Symmetra supports organisations to develop inclusive leadership capability, in order to leverage diversity for improved innovation and performance. Symmetra’s inclusion e-learning library provides global focus and unparalleled depth in the space of inclusion. Our modules are a unique gamified approach, comprising short 10-15 minute modules. To learn more, visit symmetra.com.au.

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Writing Inclusive, Accessible Course Content to Bridge Language and Literacy Gaps https://www.opensesame.com/site/blog/writing-inclusive-accessible-courses/ https://www.opensesame.com/site/blog/writing-inclusive-accessible-courses/#respond Tue, 25 May 2021 21:40:45 +0000 https://live-marketing.opensesame.com/site/?p=15572 by Teagan Carlson from the Exclusive Team at OpenSesame  eLearning can be a powerful tool against opportunity inequality by making it easier for people to access the training they need to reach their goals. This statement is only true, however, if learners can understand the content they’re accessing.  As our Diversity, Equity, and Inclusion efforts... Read more »

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by Teagan Carlson

from the Exclusive Team at OpenSesame 


eLearning can be a powerful tool against opportunity inequality by making it easier for people to access the training they need to reach their goals. This statement is only true, however, if learners can understand the content they’re accessing. 

As our Diversity, Equity, and Inclusion efforts expand and we try to create equal opportunities for all, we must account for the large segments of our population that are at a disadvantage when taking elearning courses. Most English elearning content is still designed for learners who have the advantage of highly proficient reading and listening skills. 

Unfortunately, this isn’t the case for many learners.

 

The Language and Literacy Gap – Who’s Affected?

 

Foreign-born, non-native English speakers

People who have immigrated to English speaking countries have various levels of English language proficiency. Some are fluent, perhaps because they emigrated from another English speaking country or had the luxury of studying English before immigrating. Most others range somewhere between English language proficiency and limited English proficiency (LEP). 

Someone with limited English proficiency may struggle to comprehend content written above a first or second-grade reading level. In the U.S., 25.9 million people (9% of the population and about 40% of the foreign-born population) are in this category. In the UK, about 11% of the foreign-born population have limited English proficiency. 

The remaining portion of the immigrant population is English language proficient (half of the foreign-born population in the U.S. and the majority of the foreign-born population in the UK). But proficiency isn’t the same thing as native fluency. Some proficient English speakers can read academic text. Many others can hold a friendly conversation with the neighbors, but they may struggle to understand the sales contract when they purchase a car. And with a population of 20 million in the U.S., the non-native, English proficient population is a segment that just can’t be ignored by the L&D community. 

Translation helps us deliver content to many of these learners, but it isn’t a perfect solution, especially if a publisher relies on AI for translation. The efficacy of AI translation decreases as language complexity increases. Many of the same language conventions that may cause someone without English language fluency to struggle may also confound AI. Without the intervention of a human editor (which adds to the cost of a build, especially when translating into multiple languages), the translation may be riddled with errors that obscure the meaning.

 

Adults with low literacy

According to literacy rates in the United States, many native speakers also may struggle to comprehend course content. For instance, fifty percent of the US population does not possess the reading proficiency required to navigate complex digital texts, synthesize information, and make anything but basic inferences. Nineteen percent of the population possess only basic reading skills. Of course, most elearning courses don’t require a heavy reading lift, but many video-based courses require intermediate to advanced listening comprehension skills, which is basically “the ability to understand text read aloud” (Hogan, Adlof and Alonzo, 2014). Narration written at a higher reading level may be slightly less problematic for people with low literacy than written text, but it’s still problematic.

 

Adults with learning differences

There are a variety of learning disabilities that impact reading and listening comprehension. For this reason, the W3C WAI recommends that writers “Use simple language and formatting, as appropriate for the context…Write in short, clear sentences and paragraphs” and “Avoid using unnecessarily complex words and phrases.”

But, as we know, these guidelines are not specific or comprehensive enough for many people with learning differences. The same applies to foreign-born, non-native English speakers, and native-born English speakers with low literacy.

OpenSesame envisions a world where anyone can easily access the training they need to advance their purpose. Yet, these three distinct learner segments do not have the same access to course content that could help them reach their goals. Closed-captioning, audio narration, and downloadable transcripts provide support to these learner segments, but, like translation, the support is only as good as the writing of the script. 

To create elearning course content that is accessible to the learner segments which can benefit from it the most, there must be a greater emphasis on language.

The Exclusive team at OpenSesame uses a comprehensive set of writing guidelines when helping our publishers create inclusive, accessible content. We’ll share some tips below.

 

Writing Guidelines for Language, Literacy and Learning Diversity

 

Reading level

When creating content for a general audience (one that includes non-native English speakers, learners with lower literacy, and those with learning differences), write at a 7th- or 8th-grade reading level. If there’s a high probability that LEP learners may take your course and translation is not available, reduce the reading level to 4th- or 5th- grade. Although this reading level is still too high for an LEP learner, it may be enough to aid their comprehension without seeming too simplistic to proficient readers.

Note: the Flesch-Kincaid reading level of this article is between 9th and 10th grade. It’s higher than the recommended reading level because my audience has a high level of reading proficiency.

 

Diction

Use high-frequency vocabulary words (words most commonly found in conversational English), avoid academic language, and use jargon sparingly. If you can’t avoid using jargon or academic vocabulary, then clearly and immediately define the jargon so that your reader isn’t forced to unpack its meaning. 

 

Syntax

Even though varying sentence length makes our content more engaging, it also makes it more difficult to understand when read or heard. To improve comprehension, rely on simple and compound sentence structures. Avoid complex sentences as they take quite a bit more unpacking. And forget compound-complex sentences altogether; figuring out the dependent clause-independent clause relationship with two independent clauses takes a more advanced level of listening and reading proficiency. 

 

Tone

Not surprisingly, the conversational proficiency of a language learner is higher than their academic language proficiency. For instance, they may be able to hold a basic conversation in English, but reading the newspaper may be challenging or impossible. This is particularly true for the many people who are learning English in a non-academic setting, such as through social interactions or social media. For these learners, reading and listening comprehension increases with content written using a friendly, conversational tone in contrast to one that is overly formal and academic.

 

Voice

The subject of a sentence is obscured by passive voice, making it difficult for an English learner or translator to unpack the meaning. Use active voice as much as possible; when you can’t, compensate by simplifying your syntax.

 

Verb tense

Anyone who has learned another language understands the challenge of mastering verb tense. Learning English is no different. Since the present, progressive and past tenses are the most commonly used tenses in conversational English, it makes sense to rely on them in our writing. The perfect tenses may be especially difficult for English language learners, as is shifting tense within a sentence or chunk of text.  

 

Slang

We sometimes use slang to connect with our audience or when writing dialogue. However, these familiar words and expressions can lead to gaps in comprehension for English language learners and non-native English speakers. Some may even stump AI.   

Here are some words and expressions that we often read, but that should be avoided:

– Word-combinations like gonna, gimme, and wanna

– Popular slang terms like dump (to break-up), ghost (to avoid), or cool/ hip (in-fashion)

– Popular expressions like “see ya” and “hang out”

– Acronyms like ASAP and RSVP

 

Figurative language

Figurative language – descriptive language that employs devices like similes, metaphors, and oxymorons – can be an obstacle to comprehension for language learners, people who are foreign-born (even those who are fluent in English), and AI. 

The problem with figurative language is that, well, it’s not literal. When we employ figurative language in our writing, we assume that our readers 

1. are familiar with the phrase or expression or

2. can use their experiences or knowledge to figure it out easily.

Some figurative language is harder to unpack than others. Similes, for example, often use clear comparisons that require a lower level of critical thinking to unpack than metaphors. In the example below, the simile and metaphor have identical meaning. The simile is far easier to unpack, however, because the adverb, “easy”, offers a straightforward hint to the meaning of  “pie.” The metaphor, on the other hand, contains no hints. A learner would need to be familiar with the phrase to understand its meaning.

Simile It’s as easy as pie. 
Metaphor It’s a piece of cake.

 

Idioms

Idioms are particularly difficult for language learners because they are both figurative and colloquial. They’ve got all the difficulty of not meaning what they actually say, plus they employ words or expressions that are so specific to a particular culture or region that they are confounding to foreign-born learners regardless of language proficiency. In fact, they may even be confusing to native-born learners from different locals. Consider the following regional idioms:

“That thing is all catawampus.”

“Rode hard and put up wet.”

“That dog won’t hunt.”

Without background knowledge, these expressions are like a foreign language to native English speakers. 

Idioms must also be avoided when writing for translation as AI lacks the ability to interpret the figurative meaning of the idiom and will create a direct literal translation of the text.

These are just a few ways you can ensure that your course scripts are written for an audience with low to moderate language fluency and literacy. For additional strategies and for tips on verbally communicating with an audience that speaks English proficiently, but not natively, check out the course, “Communication Across Cultures: Clarity” by Management Pocketbooks, available exclusively at OpenSesame. 

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Employee Spotlight : Elias Jackson https://www.opensesame.com/site/blog/employee-spotlight-elias-jackson/ https://www.opensesame.com/site/blog/employee-spotlight-elias-jackson/#respond Tue, 25 May 2021 20:30:42 +0000 https://live-marketing.opensesame.com/site/?p=15577 Elias Jackson Associate Software Engineer Portland, Oregon He/Him/His Elias Jackson has been with OpenSesame for about a year, but he came up the ranks for two and a half years as an intern; working remotely while still in college. In that time, Elias has seen a major OpenSesame project go from inception to implementation. “Thanks... Read more »

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Elias Jackson

Associate Software Engineer

Portland, Oregon

He/Him/His


Elias Jackson has been with OpenSesame for about a year, but he came up the ranks for two and a half years as an intern; working remotely while still in college. In that time, Elias has seen a major OpenSesame project go from inception to implementation. “Thanks to our open-office environment, I met all of the company’s leadership as an intern. I made it known I was desperate to get my hands on some programming work,” Elias said. “They recruited me to continue interning remotely, working on prototypes for a secret project. That project would become Simon, which is now a significant part of the company.”

 

Briefly describe your role.

I work on the Simon team, where we are building an innovative platform for online courses localized in dozens of languages. As a full-stack engineer, I implement features in our user interface and our back-end logic. Our team works in an Agile manner to accomplish bite-sized tasks planned out as a group every two weeks. I’ve found it to be a swift and effective method that involves everyone equally.

 

What has been the best part of working in your role? 

We are constantly learning, collaborating, and evolving. Our team utilizes cutting-edge technologies. While senior-level engineers have experience in many of them, many of us are new to some technologies. We’re always given the resources and time we need to learn. Our engineers are often encouraged to take on tasks outside of their comfort zone. The drive to spread knowledge is part of who we are as an eLearning company, and it’s reflected in how we work as a team.

 

What makes a team member successful at OpenSesame?

Good communication skills. Two of our five company values are Collaboration and Transparency, and they’re reflected in everything we do. If you’re an engineer, you’ll spend your days openly discussing plans, progress, and implementation details with your teammates. Being able to express your thoughts and opinions and being open to feedback and discussion is a key to success.

 

How did you get into the field you’re in?

I’ve loved computers ever since I was a kid. I knew my career would follow one or both of my passions — computer software and music. I studied Computer Science at California State University, Fullerton. In my free time, I learned about Node.js, Vue, PHP, and other technologies. Halfway through college, my godmother encouraged me to apply for an OpenSesame internship in Portland. I spent eight weeks on the Content team (now known as Curation). It wasn’t programming work, but I knew that being at a tech company would grant me opportunities. Thanks to our open-office environment, I met all of the company’s leadership as an intern. I made it known I was desperate to get my hands on some programming work. Shortly before the internship ended, they recruited me to continue interning remotely, working on prototypes for a secret project. That project would become Simon, which is now a significant part of the company and is the permanent team I work on. 

 

Where do you get your energy, or what do you enjoy? 

I love music and podcasting. One of the podcasts I host is a roundtable music industry discussion. The other is a project with a friend where we research societal and economic problems that could be solved through philanthropy, policy, and/or a cultural shift. This podcast resulted from having more free time and wanting to get more politically involved and spread knowledge.

 

How has OpenSesame changed since you’ve joined?

The developer office is now a separate building from the rest of the company because we’ve grown so much. The main office is just a minute away, so we can always head there when necessary. The company is continually evolving our processes and taking feedback from everyone, but I think many aspects of the company are already extremely well-optimized. It helps to have a leadership team that truly cares and who built the company from the ground up with inclusion in mind.

 

In what ways have you been supported by the OpenSesame team or culture?

Each employee has weekly one-on-one meetings with our managers to discuss how things are going, check in on our promotions, and voice any concerns. I’ve never felt afraid to speak my mind to my manager or the whole team about anything I think is important.  My voice is always heard. 

 

What is your favorite TED course?

One of my favorites is Why you think you’re right — even if you’re wrong by Julia Galef. It inspired me to be a better critical thinker and learn more about cognitive biases. She talks about how we often seek evidence that suits our narrative, and we see patterns where they don’t exist, even when we don’t intend to do so. Learning these skills is crucial to being an engineer, where we need to think logically and find solutions grounded in reason.

 

What makes working with OpenSesame rewarding?

The ProDev program is nice. Each employee spends at least 40 paid hours a year building work-related skills outside of work. For engineers, that can mean attending conferences, taking new technology courses, or reading books. It allows me to level up my career and boost my skills.

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Employee Spotlight: Lexx Fluder https://www.opensesame.com/site/blog/employee-spotlight-lexx-fluder/ https://www.opensesame.com/site/blog/employee-spotlight-lexx-fluder/#respond Tue, 11 May 2021 20:44:37 +0000 https://live-marketing.opensesame.com/site/?p=15490 Lexx Fluder Manager of Product Support Portland, Oregon Growth and change through solid data is a theme of Lexx Fluder’s career at OpenSesame. Lexx joined the company four and a half years ago when OpenSesame was in a single building with a two-person customer support team. Today, she’s the company’s international product support team manager... Read more »

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Lexx Fluder

Manager of Product Support

Portland, Oregon


Growth and change through solid data is a theme of Lexx Fluder’s career at OpenSesame. Lexx joined the company four and a half years ago when OpenSesame was in a single building with a two-person customer support team. Today, she’s the company’s international product support team manager with employees serving customers worldwide. “I love working with my team. We’re all so different, but we work hard to find solutions for our customers. Support is such a collaborative field,” Lexx said. 

 

Briefly describe your role.

I lead the product support team and attack the more extensive issues impacting our customers. Our team consists of seven people and myself, with one agent located in London.

 

How did you get into the field you’re in?

I have a bachelor’s degree in archeology from Boston University, and I started working in customer support in college as a temp. My first call was incredibly complicated, and I screwed it up a few different ways. After the call, I went into the bathroom to calm myself down. I decided to give it until the end of the day — if it was still terrible, I would quit. I did not quit. 

 

How has your career evolved from that first job?

Since then, I’ve had all kinds of jobs with lots of statistics. Later I realized my work with data was key to customer support. I use data to prove what is happening for the customer or my team. We dig into things and do data analysis. I once received great advice at a customer service conference: “Without data, it’s just complaining.” When the pandemic started, my team was slammed. We were beyond capacity. My boss told me to put together a case to show how bad it was. I spent that weekend with the data and graphs. By the end of the next week, we had recruited three people from other teams to help, and I had permission to make a new hire.

 

What has been the best part of working in your role?

I love working with my team. We’re all so different, but we work hard to find solutions for our customers. Support is such a collaborative field — we’re in each other’s business. Since we’re now remote, I miss the impromptu cheese and cracker platters (we’re all really into food.) But when times are tough, it’s still great to come online and talk to such a lovely group of humans.

 

What is your favorite course in the OS catalog?

I liked the BiggerBrains course on storytelling. I thought it was fascinating and engaging. 

 

How has OpenSesame changed since you’ve joined?

I started when we were in the old building with very small teams. We’ve grown so much in both size and process. We are much more strategic than we were when we first started. We’ve also expanded our customer support hours to match our global client needs. 

 

In what ways have you been supported by the OpenSesame team or culture?

I went through a rough 2020. I lost my last grandparent and couldn’t go home for the funeral. On top of that, I dislocated my shoulder in a Vespa accident. While this was all going on, I was entirely supported by my co-workers. Friends on other teams were checking in on me. My manager and her daughter pushed my scooter home for me from where the accident happened. My team handled our workload fabulously, even while I wasn’t around. 

 

Do you have a motto or personal mantra?

“You’re a smart kid; you can make chili.” Once, I had committed to bringing chili to a Super Bowl party, and I had no idea how to make chili. I was wandering around the supermarket, muttering that mantra to myself. If you just think it through, you’ll figure it out eventually. I made the chili. 

 

What’s something people may not know about you?

I have a pet lizard named Emily. She’s a coronavirus pet, so she’s only eight months old. She’s a bearded dragon, and she’s a foot and a half long — but it’s mostly tail. 

 

How has your career grown at OpenSesame?

I started as a community support associate. I’m now the manager of an international product support team.

 

If you feel comfortable, give a glimpse of life outside of work; where do you get your energy, or what do you enjoy?

I enjoy building model robots, playing video games, and lifting heavy objects.

 

What is the Best ProDev you’ve taken?

I’ve traveled to a few support conferences, but I’m waiting for travel restrictions to lift so I can finally attend a very specific one. Disney puts on a customer experience conference at Disney World that takes a deep dive into the magic of their incredible customer experience culture. 

 

What advice would you give to new OS hires?

Put yourself out there and work hard. You can’t coast at OpenSesame, but you can make huge changes and own cool new processes if you make a good case. Ask questions and talk to folks you want to learn from. Everyone is here to help.

 

What makes working at OpenSesame rewarding?

It’s a real solid group of people. I know everyone always says that, but it’s fantastic to work with people who are all doing their best and are kind and helpful. It makes it nice to go to work.

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Connect with your best self to better connect with others https://www.opensesame.com/site/blog/connect-with-your-best-self-to-better-connect-with-others/ https://www.opensesame.com/site/blog/connect-with-your-best-self-to-better-connect-with-others/#respond Tue, 11 May 2021 20:36:31 +0000 https://live-marketing.opensesame.com/site/?p=15481 By Ellen Galvin Think about the best relationship builders you know. What do they have in common?  Whether introverted or extroverted (they can be both), good relationship builders are likely to share common traits such as: – Optimism – Gratitude – Focus – Curiosity – Persistence There is also an excellent chance that they take... Read more »

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By Ellen Galvin


Think about the best relationship builders you know. What do they have in common? 

Whether introverted or extroverted (they can be both), good relationship builders are likely to share common traits such as:

– Optimism
– Gratitude
– Focus
– Curiosity
– Persistence

There is also an excellent chance that they take care of themselves by eating right, exercising, and getting enough sleep. That’s because great connectors know that their most important relationship is the one they have with themselves, and that it is simply not possible to build a community of positive, like-minded people without feeling good about yourself.

Here is one more secret: most great relationship builders take a daily break from the digital “noise” that surrounds them.

 

The mind-body connection

Every day, our devices bombard us with information that fills our brains and chips away at our bodies’ ability to deal with stress. Fortunately, meditation—sometimes referred to as mindfulness—offers multiple benefits for physical health and mental well-being. With a quiet mind and a sharp focus, you are in a better position to build stronger relationships and make more meaningful connections.

(If you are not the “meditation” type, think of it as hitting the Restart button on your computer; it temporarily clears your screen and provides a break for your brain that can make the difference between having a good or a bad day.)

 

A 10-minute practice

A growing body of research, from alternative healthcare practitioners to Harvard scholars, indicates that the simple act of looking inward for just a few minutes a day can reduce stress and anxiety while boosting energy, creativity, and physical and emotional resilience.

Fortunately, the practice of meditation is not complicated. It doesn’t require fancy equipment or years of training. You just need a quiet place where you can close your eyes and turn your attention inward. Here are some simple steps for getting started:

1. Set aside 10 minutes every day.
2. Find a quiet place where you can sit upright, keeping your spine straight.
3. Eliminate any potential distractions (phones, pets, etc.).
4. Start by observing any physical sensations.
5. Next, notice your thoughts and feelings but resist the urge to engage them. Picture them flashing by on a movie screen or floating down a stream.
6. When your mind begins to wander (and it will!), focus on the movement of your breath.
7. When you feel enough time has passed, open your eyes and gently move your fingers, toes, and limbs before standing.

Like anything else worthwhile, meditation takes practice. Be patient with yourself. The more you do it, the easier it gets and the quieter your mind becomes.

 

Make yourself a priority

Does making a commitment to your own well-being take effort? It does. But here’s the thing: the inner strength and energy that we feel when we take care of ourselves makes us more interesting to others. We stand taller, smile more, initiate conversations, and make eye contact. In other words, we become someone other people want to connect with

When you make yourself a priority, you become a priority for other people, too.

For more ideas on connecting with your best self and generating the positive energy and enthusiasm that leads to better workplace relationships, visit The Galvanizing Group’s library of interactive online courses offered through OpenSesame, including Connect with Your Best Self and Practice Mindfulness to Build Better Relationships.


About the Author: Ellen Galvin is co-founder and curriculum developer at The Galvanizing Group, a learning and development company helping high-performance companies and teams develop essential business skills, transforming the way people build and maintain relationships.

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Strong Leadership Skills Make All the Difference https://www.opensesame.com/site/blog/strong-leadership-skills-make-all-the-difference-its-not-just-what-you-do-but-how-you-do-it/ https://www.opensesame.com/site/blog/strong-leadership-skills-make-all-the-difference-its-not-just-what-you-do-but-how-you-do-it/#respond Mon, 10 May 2021 16:40:32 +0000 https://live-marketing.opensesame.com/site/?p=15478 By Janice Molloy, senior manager, online learning, at Harvard Business Publishing Act decisively, think strategically, communicate effectively—these and other capabilities have always been fundamental to leadership. But the disruption caused by the pandemic made clear that these skills aren’t enough. Consider New Zealand Prime Minister Jacinda Ardern, who deftly guided her country’s efforts to confront... Read more »

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By Janice Molloy, senior manager, online learning, at Harvard Business Publishing


Act decisively, think strategically, communicate effectively—these and other capabilities have always been fundamental to leadership. But the disruption caused by the pandemic made clear that these skills aren’t enough. Consider New Zealand Prime Minister Jacinda Ardern, who deftly guided her country’s efforts to confront the pandemic head-on. Prime Minister Ardern won praise—and reelection by a landslide—for both her swift and decisive response AND her empathy, honesty, and down-to-earth style. Through her actions and attitude, Ardern earned the confidence of political leaders and citizens alike, with almost 92 percent of respondents expressing their approval for the government-imposed restrictions.

As New Zealand’s most popular leader in a century, no one would begrudge Ms. Ardern if she touted her accomplishments. But in an interview with Newshub, she commented: “It speaks to the work we’ve jointly done. I just happen to have had the humble and privileged opportunity to be leading at this time.” This eagerness to share credit with others is consistent with findings by leadership experts Frances Frei and Anne Morriss that leaders are most likely to succeed in today’s organizational climate by empowering others. 

Invest your leadership capital

Frei and Morris assert that it all begins with trust—“one of the most essential forms of capital a leader has” (“Begin with Trust,” Harvard Business Review, May-June 2020). And how can a manager gain people’s trust? By being authentic, exercising sound judgment, and expressing empathy—all behaviors that Jacinda Ardern and others like her consistently put into action. 

But trust alone isn’t enough: It’s what you do with that hard-earned asset that makes the biggest difference. Frei and Morriss observe that the most effective leaders set high standards for team members and coach them to stretch to meet those goals. And rather than leveraging the trust they’ve earned to advance their own agendas, these frontrunners ensure that everyone on their team feels included, valued, and safe in taking the kinds of risks that lead to bold new solutions.

Practice true inclusion

Inclusion is easy to talk about—and less easy to achieve. It takes an intentional effort by leaders to recognize, welcome, and reward everyone’s unique voice and contributions. Fortunately, you can start today by improving your team’s meeting practices. 

Why focus on meetings? According to consultants Kathryn Heath and Brenda F. Wensil, “Meetings are still the prime venue to build and foster a fully inclusive culture that engages and equips people to do their very best at work.” (“To Build an Inclusive Culture, Start with Inclusive Meetings,” Harvard Business Review, September 6, 2019). Pay particular attention to greeting all participants by name, encouraging dissenting opinions, and actively inviting all voices into the conversation. Prevent any individual from dominating the conversation or talking over others. When you take these and other steps, you’ll begin to truly engage team members, unleash their creative thinking, and enable them—and your organization—to reach their full potential.

Effective leadership starts here

The success of leaders like Jacinda Ardern shows the power of this kind of inclusion and of putting people first, especially when dealing with complex, difficult problems. As she is quoted as saying, “You can be both empathetic and strong.” This combination enables countries and organizations alike not just to survive through crisis, but also to position themselves to thrive into the future.

Harvard ManageMentor from Harvard Business Publishing Corporate Learning brings the best ideas in business to your leaders. Through OpenSesame, organizations can now deliver Harvard ManageMentor content as elearning courses directly through their learning management system (LMS) or learning experience platform (LXP). Learn more at go.opensesame.com/harvard-manage-mentor.

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OpenSesame Employee Spotlight: Liza Wisner https://www.opensesame.com/site/blog/opensesame-employee-spotlight-liza-wisner/ https://www.opensesame.com/site/blog/opensesame-employee-spotlight-liza-wisner/#respond Mon, 10 May 2021 16:29:54 +0000 https://live-marketing.opensesame.com/site/?p=15474 Liza Wisner Senior Diversity, Equity, and Inclusion Curation Specialist Corpus Christi, Texas While Liza Wisner joined OpenSesame in the middle of a global pandemic, she hit the ground running as a trusted advisor to customers and colleagues. Because her role is new, she prioritizes constant growth and learning — Liza is paving a new path... Read more »

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Liza Wisner

Senior Diversity, Equity, and Inclusion Curation Specialist

Corpus Christi, Texas


While Liza Wisner joined OpenSesame in the middle of a global pandemic, she hit the ground running as a trusted advisor to customers and colleagues. Because her role is new, she prioritizes constant growth and learning — Liza is paving a new path and putting her stamp on the future of education. “The best solutions happen when people are included, and they feel they belong,” she said. This powerhouse of a human shares her inspired approach to life, work, technology, and connection. 

 

Briefly describe your role: 

I see myself as an elearning advisor for our customers and publishers. My role on the Curation team is to grow and promote Diversity, Equity, and Inclusion (DE&I) across our company, partners, and customers through digital media and online training.

 

How has your OpenSesame team maintained a sense of community through the pandemic era?

We have capitalized on using technology. Our IT team is fantastic. I joined OpenSesame during COVID, but there’s so much engagement. I’ve always loved and appreciated the power of technology, but my integration into the OpenSesame team has been amazing without physical interaction. I have daily standups with my team. There’s an option of daily yoga, daily meditation, and an app that syncs you up with a coffee buddy. The power of technology is the power of how we’ve been able to accelerate my work. 

 

What is the Best ProDev you’ve taken? 

What is OKR? Objectives and Key Results Management guru Peter Drucker once said, “What gets measured gets managed.” I love results-oriented work, and this is ingrained in OpenSesame. We are a results-oriented culture. The entire process for onboarding at OpenSesame is terrific. Education is ingrained into everything we’re doing, and it is measured for maximum impact. 

 

What advice would you give to new OpenSesame Hires?

Just be yourself. Don’t feel like you’re holding back. Trust the process. There’s so much foundational onboarding that is streamlined. Plug-in and enjoy the ride! Be the best version of yourself when you show up. You were hired because you were our number one pick.

 

What has been the best part of your role? 

I am working cross-functionally with several departments at OpenSesame. No day is the same. My projects are always shifting to meet our goals with a primary objective of curating and managing a portfolio of elearning courses and publishers across the globe focused on building diverse and inclusive workforces.

 

How has your career grown since starting at the company? 

I came in as a trusted advisor with my talents and strengths. I was hired into a unique role — the first customer-facing Diversity, Equity, and Inclusion role at OpenSesame. My work is both external to support the customer and internal to support our team. I have the best manager. She knows the OpenSesame workplace culture so well, so she’ll hear what I’m telling her and say, “Okay, Liza, what do you need to get this done?” I have all these ideas, and I am empowered. I’ve been able to accelerate my growth fast because I don’t feel like I’m doing anything alone. The best solutions happen when people are included. Before I even joined OpenSesame, I felt like I belonged. We’re launching new tools for our customers to gauge how diverse, equitable and inclusive their organization is. We are here to support the customer, and the more I succeed in that, the more my career is growing! It’s perfect! 

 

Do you have a favorite book? 

My favorite book: Is Atomic Habits, by James Clear. It’s all about maximizing your impact and maximizing your time. This book has changed my life in so many different ways. He distills the essence of success into what he calls the “atomic” structure. He shows how TINY, 1% atomically little incremental improvements add up to mighty results. What can you get done in a day, an hour, a minute? That’s the mission of my whole life.

 

What is your favorite course in the OpenSesame catalog?

I love SunShower Learning’s Inclusion in Action: 9 Skills for Communicating & Collaborating Across Differences.  I like this course because the skills you learn can be easily integrated into any Diversity, Equity, and Inclusion training curriculum or, they can be used as foundational guidelines for DEI and general HR initiatives. 

 

Where do you get your energy, or what do you enjoy? 

I live through a lens of seeing life in these five modules: eat, move, sleep, be present, breathe. I don’t believe in focusing solely on time management to get work done; I believe in energy management. If you manage your energy, then you accelerate your impact, and time takes care of itself. After my first son was born, I realized I wanted to empower him to live to his fullest potential, so I founded a non-profit called PowerUp.org. It’s a place where students can gain foundational life skills that they may not necessarily learn in school: eating well, moving well, respecting technology, using sleep as a superpower, and so much more. My mission in life is to ensure all individuals — especially those at risk of being left behind — have the resources and opportunities to live healthy, productive lives. I guess you can say that is what powers me up!

 

What is your favorite TED course? 

My Identity is a Superpower — Not an Obstacle, by America Ferrera. Aside from being an amazing and engaging talk, she says, “Who we see thriving in the world teaches us how to see ourselves, how to think about our own value, how to dream about our futures.”

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The Benefits of “Both/And” Leadership When Leading a Business https://www.opensesame.com/site/blog/the-benefits-of-both-and-leadership-when-leading-a-business/ https://www.opensesame.com/site/blog/the-benefits-of-both-and-leadership-when-leading-a-business/#respond Wed, 28 Apr 2021 21:04:29 +0000 https://live-marketing.opensesame.com/site/?p=15387 By Crystal Schaffer, senior moderator and instructional designer at Harvard Business Publishing Corporate Learning, and Andrea Lipton, interim director, Global Solutions at Harvard Business Publishing Corporate Learning. Effective leaders make all the difference in an organization’s business outcomes. When people feel heard and trusted, and that they can trust their leaders, they are more motivated... Read more »

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By Crystal Schaffer, senior moderator and instructional designer at Harvard Business Publishing Corporate Learning, and Andrea Lipton, interim director, Global Solutions at Harvard Business Publishing Corporate Learning.


Effective leaders make all the difference in an organization’s business outcomes. When people feel heard and trusted, and that they can trust their leaders, they are more motivated and successful in their positions. But good leadership goes further. The best leaders make purposeful choices to empower their teams, both as individuals and as a unit. Each person brings a unique set of skills and personality traits and thrives when their bosses recognize them for who they are and how they can contribute to the team effort.

In 2010, IDEO CEO Tim Brown, whose company is internationally renowned for its innovative design work, gave an interview in which he described the “T-shaped person” his company regularly hires. T-shaped people have a depth of skill in one area—the vertical line of the “T”—and an ability to work cross-functionally across disciplines—the horizontal line of the “T.” While Brown’s interview brought widespread attention to the concept of the “T-shaped” professional, the idea originated at McKinsey & Company in the 1980s and gained attention in the business world in a 1991 talk about engineers given by David Guest.

It is no coincidence that the focus on T-shaped professionals arose at the same time that many companies were becoming more matrixed in their organizational design. The intention of these matrixed structures was to flatten hierarchy and break down silos that had historically been led by “I-shaped” leaders. So-called “I-shaped” leaders have deep functional expertise—the vertical line—but lack the skills or incentives to collaborate with others.

Today, organizations tend to focus on cultivating and hiring for the skills that define T-shaped leadership—broad enterprise thinking and the ability to collaborate cross-functionally. But many have lost sight of the importance of general management skills like understanding your company’s business model and how it makes money.

One senior leader we talked to noted, “Back in the day, someone would enter a large-scale organization and be put through these general management training programs, and when you came out, you would be grounded in the basics of the business. That doesn’t happen anymore. And we don’t focus on those skills the way we once did. We focus more on developing soft skills and expect people to bring deep functional expertise and then learn the business as they go along. It doesn’t always happen.”

Addressing these concerns, Harvard Business School professors Ranjay Gulati and Amy Edmondson suggest that being T-shaped is about both having the enterprise perspective and ability to manage across boundaries, as well as integrating several decidedly I-shaped qualities, namely the commitment to get things done and the capacity to drive performance. As Boston College professor Andy Boynton points out in an October 2011 Forbes, “Both types are essential in any organization…The point is not that the Ts have it—that it’s always better to be one of them. It’s that most people would be well-advised to develop T characteristics… There’s nothing wrong with being a card-carrying as long as you can also be a T in some significant sense.” Bottom line: The key is to invest in developing both sets of skills.

In the absence of general management training, many companies today over-index on the value of enterprise thinking and fail to realize that their employees do not understand fundamental issues like how their business model works and how their role fits into the organization’s overall strategy. While teaching employees to think globally and cross-functionally is important, if they cannot understand how your organization makes money and how they contribute to your top and bottom lines, they could be limited in their ability to help your business evolve, change, and pivot to find new sources of revenue and new opportunities to serve your customers.

So, let’s stop glorifying the “T-shaped” professionals and demonizing the “I-shaped” ones, and start aspiring to “both/and” leadership. As a leader, when you invest in ensuring every employee understands your business model and strategy and knows how to leverage their expertise to fit into both, you unlock everyone’s potential.


Harvard ManageMentor from Harvard Business Publishing Corporate Learning brings the best ideas in business to your leaders. Through OpenSesame, organizations can now deliver Harvard ManageMentor content as elearning courses directly through their learning management system (LMS) or learning experience platform (LXP). Learn more at go.opensesame.com/harvard-manage-mentor.

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Mental Health and Well-being is a #1 Priority https://www.opensesame.com/site/blog/mental-health-and-well-being-is-a-1-priority/ https://www.opensesame.com/site/blog/mental-health-and-well-being-is-a-1-priority/#respond Wed, 28 Apr 2021 20:54:58 +0000 https://live-marketing.opensesame.com/site/?p=15350 We are living in times of considerable uncertainty with mental health and well-being issues becoming a growing concern in the workplace. McKinsey surveyed 1000 employers and found that 90% reported the COVID-19 pandemic crisis was affecting the behavioural health – and often the productivity – of their workforce. A poll by the Pew Research Center... Read more »

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We are living in times of considerable uncertainty with mental health and well-being issues becoming a growing concern in the workplace. McKinsey surveyed 1000 employers and found that 90% reported the COVID-19 pandemic crisis was affecting the behavioural health – and often the productivity – of their workforce. A poll by the Pew Research Center taken in February 2021 found that 21% of American adults reported high levels of psychological distress related to the pandemic and over 60% felt nervous, anxious or on edge, with trouble sleeping in the previous week some or most of the time.

Forbes has predicted the following post-pandemic trends for 2021:

– Remote working will be the norm.

– Employee mental health will be a priority.

– There will be a shift in adopting healthy lifestyle changes.

– Emphasis will be on compassionate leadership.

And yet, dramatic changes are continuing to cause havoc across many business sectors. We may wish to go “back to normal” but it is more helpful – and healthful – to think of “looking forward.” But then how can we if we are grappling with anxiety and stress, having trouble sleeping, and struggling with changes beyond our control?

Focus on practical well-being strategies

Organizations need to urgently address well-being issues in a constructive way to help staff be at their best for them to reach their goals and organizational targets. Leaders are not expected to be trained psychologists, but they can provide practical tools and strategies through online learning to help staff manage anxiety and stress, improve motivation, deal with uncertainty and fear, and stay as healthy as possible. Even optimism can be learned and developed with three key behavioural changes: learning how to “find the silver lining,” not dwell on shortcomings, and how to get out of a pessimistic rut. Taking short breaks at work can also help keep us healthy by simply stretching for three or four minutes – in or out of the office chair. 

Personalized approach

Organizations can offer well-being programs to encourage healthy habits and leaders can be trained to be more compassionate, but for more immediate and effective results a personalized approach is needed. Offering employees access to short, focused programs that meet immediate needs and giving them the opportunity to choose these programs enables individuals to: 

– Break their digital addiction and/or overcome insomnia.

– Reduce stress and anxiety and build resilience.

– Learn to set boundaries and worry less.

– Manage their own anger and/or mood swings.

– Survive a personal crisis.

– Deal with inappropriate behaviour or a personality conflict.

When we equip people with positive tools and strategies they can begin to tackle their own pressures, break an unhealthy habit, learn to adopt a positive thinking mindset, adapt to change, and begin to accept what they cannot control. These invaluable skills can help people overcome challenges, increase productivity, and create a more peaceful, comfortable, and healthier way to work.

It is accepted practice to have troubleshooting strategies and technical support in place to ensure equipment and IT functions smoothly. Now it’s time to put the well-being of people first. Placing a focus on learning can deliver improved culture and quality of work, and increased job satisfaction. Through learning we can enable one another to build skills and resilience for these challenging times. 

***

Eve Ash is a filmmaker and psychologist who has produced TV series, documentaries and over 300 eLearning courses, with an emphasis on well-being and mental health, management, communication, and business skills. As an Australian, she knows the importance of appealing to a global audience and creates a powerful blend of psychology, drama, expertise, animation, comedy, and instructional design across her programs.

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The Importance of Leading Others with Trust https://www.opensesame.com/site/blog/the-importance-of-leading-others-with-trust/ https://www.opensesame.com/site/blog/the-importance-of-leading-others-with-trust/#respond Mon, 26 Apr 2021 17:45:34 +0000 https://live-marketing.opensesame.com/site/?p=15337 By Abbey Lewis, senior product manager at Harvard Business Publishing Corporate Learning If there’s ever been a question about the value of effective leadership, the past year put all doubt to rest. We’ve seen leaders across industries and sectors rise to the dual challenges of Covid-19 and the economic crisis in impressive fashion. In the... Read more »

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By Abbey Lewis, senior product manager at Harvard Business Publishing Corporate Learning

If there’s ever been a question about the value of effective leadership, the past year put all doubt to rest. We’ve seen leaders across industries and sectors rise to the dual challenges of Covid-19 and the economic crisis in impressive fashion. In the corporate sphere, many CEOs led their organizations to quickly pivot in response to changing needs, for example, by retooling to produce suddenly in-demand items like hand sanitizer and Personal Protective Equipment. And we’ve witnessed leaders in organization after organization manage their teams’ shift from in-person to full-time remote work practically overnight.

Business researchers will long study what separated leaders who succeeded from those who were less effective during these unprecedented times. But even now, we have hints about the practices and approaches that shined most brightly—and that can take our organizations to new levels of achievement, crisis or not.

One of a leader’s most critical responsibilities is fostering an environment of trust. That’s because workplaces run on trust. Imagine a workplace where the team doesn’t trust its leader. Where the leader doesn’t trust their team. Where members of the team don’t trust each other. Things might still get accomplished, but with a great degree of difficulty, and outcomes would not be as successful as they would be in a workplace where trust is instilled.

 

The benefits of a high-trust organization

In “The Neuroscience of Trust”, which appeared in the January 2017 Harvard Business Review, Claremont Graduate University Professor Paul Zak wrote that:

Compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.

These results are based on Zak’s long years of research, but the findings are very intuitive.

Consider a scenario in which lack of trust prevails. If the team doesn’t trust the leader, they’ll be reluctant to follow, and aren’t likely to apply their best efforts. A leader who doesn’t trust their team is probably going to be micromanaging, looking over everyone’s shoulders, stalling progress and just plain irritating everyone. And if team members don’t trust each other, there’ll be more backbiting, credit-grabbing, and duplication of efforts than there is positive, productive collaboration.

Then consider the scenario where trust abounds. The leader lets their team know what their goals are, then invites the team to work together on next steps. Once the plan’s in place, team members work closely together, asking advice from each other, sharing helpful hints, and having their colleagues’ backs.

 

Fostering an environment of trust

The foundation for trust-building is making sure that the team trusts their leader. In Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You, authors Harvard Business School Professor Frances Frei and Anne Morriss, Executive Founder of The Leadership Consortium, write about the importance of authenticity.
Most people can spot an inauthentic person a mile away, and they’ll instinctively distrust that person. Authentic leaders must be willing and able to talk about their values, about what makes them tick. They then must demonstrate that their values are more than just words by putting those words into action and into the choices they make.

And not just any words.

We often tell our children to “use their words.” Leaders need to use their words, too. Their own words. They can’t just be parroting bullet points off the company’s PowerPoint deck. They need to be their authentic selves, bringing their own experiences, stories, and style to their interactions.

There are other attributes required for trust—logic (making sure the team understands their leader’s reasoning, so that they can trust that their judgment is sound) and empathy (making sure that people believe that you truly care about them and their success)—but authenticity is key.

 

Trust is a two-way street

Trust is a two-way street, and you can’t create a high-trust organization without mutual trust. How does a leader demonstrate trust in their team? It’s essential that they give team members autonomy and a reasonable degree of freedom over how they get their work done. Just because it isn’t quite the way that you would do something doesn’t mean it’s wrong.
Giving the team freedom doesn’t mean abandoning them. The leader’s job is to make sure that team members have context about what they’re being asked to do, including why and how their contributions matter, and the information they need to succeed at their tasks. Leaders must also give the team members credit for and ownership of their results. And don’t forget that it’s often up to the leader to step in where required to remove any roadblocks to success.

When the team is trusted, when they’re empowered, they’ll be able to get more done.

Trust within the team is also critical. What’s good for the leader is also good for individual team members. Authenticity, logic, and empathy at the personal level help make it possible for colleagues to trust each other.

Harvard ManageMentor from Harvard Business Publishing Corporate Learning brings the best ideas in business to your leaders. Through OpenSesame, organizations can now deliver Harvard ManageMentor content as elearning courses directly through their learning management system (LMS) or learning experience platform (LXP). Learn more at go.opensesame.com/harvard-manage-mentor.

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OpenSesame Employee Spotlight: Dave McFarland https://www.opensesame.com/site/blog/dave-mcfarland-employee-spotlight/ https://www.opensesame.com/site/blog/dave-mcfarland-employee-spotlight/#respond Tue, 20 Apr 2021 20:41:03 +0000 https://live-marketing.opensesame.com/site/?p=15331 Dave McFarland Senior Manager of Content Portland, Oregon He/His For Dave McFarland, arriving at Senior Manager of Content for OpenSesame in early 2020 was the culmination of a teaching, design, and video production career. Dave has a discerning eye for the highest quality educational content and diverse voices. Today, he uses his experience to assemble... Read more »

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Dave McFarland

Senior Manager of Content

Portland, Oregon

He/His

For Dave McFarland, arriving at Senior Manager of Content for OpenSesame in early 2020 was the culmination of a teaching, design, and video production career. Dave has a discerning eye for the highest quality educational content and diverse voices. Today, he uses his experience to assemble best-in-class elearning, empowering all types of learners across the globe to grow their skills and knowledge. “It’s my team’s job to ensure the talent and experts in our catalog truly represent the diversity of our customer base,” Dave said. “It’s incredibly important the learners and our customers see themselves reflected in our courses and material.”


Briefly describe your role.

I lead a team that brings courses into the OpenSesame catalog that are exclusively available from us. We produce content for our catalog by working with subject matter experts and elearning developers to bring in new courses that match our customers’ topic and feature needs.

How did you get into the field you’re in?

I’ve been an instructor and trainer of adult learners for — well, let’s just say a long time. I was initially a web developer and designer as a magazine art director. I was interested in teaching people new skills. That led to teaching adult learners at universities, corporations, and continuing education programs. From there, I got into online video instruction, teaching computer programming and managed an educational programming and video team. At OpenSesame, we review lots of visual footage; I bring a design eye to producing courses. 

How has your OpenSesame team maintained a sense of community through the pandemic era?

I manage folks who work remotely — even before the pandemic — and the change to a remote culture has helped them feel more included in the organization and build stronger ties with their colleagues. Being a more remote company has certainly opened up avenues for hiring. It’s a positive we are increasing our talent pool. 

In what ways have you been supported by the OpenSesame team or culture?

The company’s response to the pandemic was terrific. The leadership team acted quickly to protect everyone’s safety. We’ve all worked hard to build an inclusive and vibrant remote culture to replace the in-person office life. The new programs — morning meditation, afternoon yoga, monthly online activities, and team virtual happy hours — have energized me during these difficult times. 

What has been the best part of working in your role? 

I get to work with so many fascinating subject matter experts and creatives outside our organization. I’ve talked to folks worldwide about their work, research, and the creative process of building exciting elearning opportunities.

How has the work you do changed following 2020? 

We’ve increased our publisher quality standards. We’ve been growing diversity in the content we produce. It’s my team’s job to ensure the talent and experts in our catalog truly represent the diversity of our customer base. It’s incredibly important the learners and our customers see themselves reflected in our courses and material.

What is your favorite course in the OS catalog?

The Power of Journaling by OpenMindI’ve learned so many great techniques to focus, embrace gratitude, and explore my thoughts, and get organized.

What is your favorite TED course?

The Power of Vulnerability by Brené Brown I’m a people manager. It’s okay to be vulnerable, and it’s powerful to be vulnerable. You can become more human and create deeper bonds of trust. It flips the traditional narrative. 

What is the most unique thing about working at OpenSesame?

The leadership is fantastic. They have embraced transparency, empathy, and diversity and are willing to share so much with employees. The company structure was described to me as an inverted functional pyramid. At the top are the customers, then front-line folks, and then down to leadership at the bottom. Customers drive what we do. Our support people hear and communicate the customers’ needs down the chain. The people on the team who work closely with our customers are the real value of the organization. Leadership is here to support them. 

What advice would you give to new OS hires?

Ask lots of questions, seek help and meet as many people as possible — especially across teams. We have a friendly, giving, and collaborative culture. The sooner you learn the things you don’t know by reaching out, the sooner you’ll build working relationships that match our culture.

 

What makes a team member successful at OpenSesame?

Initiative, inquisitiveness, and humility

 

What’s something people may not know about you?

I dropped out of college for a semester and was a short-order cook at a breakfast place. It was the single best training I could have received in project management, prioritization, and customer service. 

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OpenSesame Employee Spotlight: Kolene Hammer https://www.opensesame.com/site/blog/kolene-hammer-employee-spotlight/ https://www.opensesame.com/site/blog/kolene-hammer-employee-spotlight/#respond Wed, 31 Mar 2021 22:00:07 +0000 https://live-marketing.opensesame.com/site/?p=15189 Kolene Hammer Senior Manager of Sales Portland, Oregon She/Her/Hers Over her five years at OpenSesame, Kolene Hammer’s personal life and professional paths have all been rearranged. As a current Senior Manager of Sales, Kolene leads by example with both her strong business results and her consistent managerial courage. Kolene encourages her entire team to be... Read more »

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Kolene Hammer

Senior Manager of Sales

Portland, Oregon

She/Her/Hers

Over her five years at OpenSesame, Kolene Hammer’s personal life and professional paths have all been rearranged. As a current Senior Manager of Sales, Kolene leads by example with both her strong business results and her consistent managerial courage. Kolene encourages her entire team to be their authentic selves, ask for help, and share their stories. Kolene knows first-hand what it means to endure public loss and grief surrounded by a supportive work team. “Sharing our stories not only may help others deal with and heal from experiences, but owning our stories also helps us heal,” Kolene said. “Vulnerability is the greatest strength and allows others permission to be vulnerable as well.” 


Briefly describe your role. 

I coach my team to improve daily while accomplishing and exceeding our business objectives daily, weekly, monthly, and annually. I help steer my team by helping them close business efficiently and effectively within OpenSesame guidelines and best practices. The best part of my job is to help develop my reps far beyond what they believe they can accomplish and help them reach the next level in their career, no matter what that is. 

 

How did you get into the field you’re in and grown through the jobs you’ve held? 

I worked at my last company, in telecom and software, for 17 years. Fifteen of those were in management and my last role was as a district manager. I decided to take some time off before determining my next move. I wanted to work for a company providing something meaningful to other companies. My brother was the one who pointed me to OpenSesame. I was also looking for a role outside of management as an individual contributor. After a few years at OpenSesame as a sales rep, I soon realized my heart was still in management. I moved into a hybrid role, leading a team with a territory and sales quota. From there, I was promoted to a sales manager. Given the outstanding results my team had, I was promoted to Senior Manager of Sales last year.  

 

What OpenSesame Employee Resource Group are you in? 

I’m in Feminine Leadership and Juntos, a Latin ERG group. I’m half Mexican, and the Juntos group is a safe space to talk and shed more of a spotlight on our company’s culture, charity work, and recruiting efforts. 

 

What has been the best part of working in your role? 

Breaking sales records and having reps on my team accomplish high-set goals. We have built a truly collaborative environment in my team. I’ve dubbed us Hammer Team (after my last name). Also, I have a voice in the direction of the company. My voice matters.

 

How has OpenSesame changed since you’ve joined? 

We’ve grown so much. I believe I was employee number forty-seven, and now we are close to 200 people. When I started, the OpenSesame brand was not well known in the industry — today, companies seek us out. 

 

In what ways have you been supported by the OpenSesame team or culture? 

A little over two years ago, I lost my fiance, suddenly, to a massive heart attack. In the blink of an eye, my entire life changed. From the minute I told my manager through this very moment, I have had more support than I ever imagined from everyone at OpenSesame. There isn’t a manual on how to help employees through grief, but OpenSesame could write it. From leadership members and their spouses coming by to hug me, to the countless meals they sent, to the messages, flowers, and just overall mountain of support. I didn’t once worry about my job. For anyone who has ever lost someone and worried about their job being in jeopardy, I am so sorry. Almost to the day, a year later, my mom passed away from cancer: round two, and just as much support. OpenSesame has given me a platform to tell my story when and where appropriate. It gave me what I needed most, a purpose outside of family to pour all of my heart and soul into. It’s a hell of a long way back up from rock bottom. OpenSesame not only helped me survive, but allowed me to thrive. 

 

What is your favorite course in the OS catalog? 

Leveraging the Power of Generations by The Jeff Havens Company. I love the similarities between the course and the different generations we have at OpenSesame. 

 

What is your favorite TED course? 

Everyday Leadership by Drew Dudley, showing everybody is a leader no matter their title.

 

If you feel comfortable, give a glimpse of life outside of work; where do you get your energy, or what do you enjoy? 

Without a doubt, my “why” — the well from which I draw all my strength, perseverance, and grit — comes from my two boys. I am blessed to be their mom. Two of my favorite things are music and sports. My oldest, Cody, 27, was born with a guitar in his hand and a song in his heart. My youngest, Cam, 13, was born with a baseball in his hand, and competitiveness in his heart. When life gets tough and I have bad days, I just stop, realize I am “Mom” to those two fantastic boys, and I have all the strength I need. I want to show them what a strong woman looks like and females are a force to be reckoned with. 

 

What is a unique thing about OS? 

Every voice matters. 

 

What enneagram type are you? And what part speaks most strongly to you? 

I am a true eight: The Protector. I protect those closest to me, whether my family and friends or my team at work. I will always come to the aid of the underdog if they are being bullied. I get angry when people hurt those closest to me. The Challenger: I’m not afraid to say exactly what is on my mind. I don’t follow the status quo if I don’t agree with it. I have no problem being a voice for those who are afraid to use theirs. 

 

How has your OpenSesame team maintained a sense of community through the pandemic era? 

We started something called “HH” for my team. It started as Hammer Hangout but quickly turned into Happy Hour. Of course, “HH” is always virtual. When reps have a question or just need a connection, they can join and invite others on the team to meet them. I try my best to keep conversations light but real. I want everyone to know we’re all going through different things during these crazy times, and it’s okay to not always be on top of your work game. 

 

What advice would you give to new OS hires? 

Bring your authentic self to work every day. No matter what you have going on or what feelings you have, always be true to yourself. OpenSesame offers a safe space and welcomes you. It’s how we grow individually, as a team, and as a company.  

 

What makes a team member successful at OpenSesame? 

Ability to adapt and hunger to always be learning.

 

Do you have a motto or personal mantra? 

Own your story; share your story. We all have a story to tell. Be proud of who you are. Embrace all the life you have lived before today, and welcome all your tomorrows with open arms. Today, this very second is all you are promised. Sharing our stories not only helps others deal with and heal from experiences, but owning our stories also helps us. Vulnerability is the greatest strength and allows others permission to be vulnerable as well. 

 

What’s something people may not know about you?

I am an ambassador for an organization called Mission22. Twenty-two veterans commit suicide every day and this organization helps veterans and their families with support. My father was a veteran and he died by suicide 37 years ago, so this is dear to my heart. I also have my Certified Personal Training certificate through NASM. I am certified to be a personal trainer. 

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OpenSesame Employee Spotlight: Marta Altree https://www.opensesame.com/site/blog/employee-spotlight-marta-altree/ https://www.opensesame.com/site/blog/employee-spotlight-marta-altree/#respond Wed, 31 Mar 2021 21:42:17 +0000 https://live-marketing.opensesame.com/site/?p=15181 Marta Altree Senior Director of Customer Success Portland, OR she/her/hers   Marta Altree, Senior Director of Customer Success, perfectly applies her tech-ed experience and outgoing personality in her role at OpenSesame. Along with her customer success team, Marta blends her passion for innovation and technology with her client relationship instincts. (Still, as she says, she... Read more »

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Marta Altree

Senior Director of Customer Success

Portland, OR

she/her/hers

 

Marta Altree, Senior Director of Customer Success, perfectly applies her tech-ed experience and outgoing personality in her role at OpenSesame. Along with her customer success team, Marta blends her passion for innovation and technology with her client relationship instincts. (Still, as she says, she nearly joined the Polish CIA using those same skills!) Within her two years at OpenSesame, Marta’s leadership has been leveraged through OpenSesame’s leadership development program, and her team has made leaps in delivering customer value. “We’re taking huge steps to scale our processes in how we support our customers,” Marta said. “We all have a sense of investment in the success of the company and a drive to constantly iterate and improve on how we do business.”


Briefly describe your role.

I lead the team of talented and hard-working customer success managers, whose charter is to help customers drive value out of the investment they made in our product.

 

How did you get into the field you’re in?

I graduated with a degree in education and started my career in higher education as a teacher/adjunct instructor and instructional designer. I stumbled upon the ed-tech industry, where I was able to combine my passion for teaching with my interest in technology. Customer Success is all about enabling and training customers, so it was a natural progression. 

 

What has been the best part of working in your role? 

Our customers and my team are the best part. Throughout my 12 years in technology, I’ve had the chance to work with the most innovative, forward-thinking organizations with bold thought leaders who pushed me to grow and learn. Building a team is most rewarding — I thrive on coaching co-workers, watching them grow and developing new skills. 

 

How has your career grown since starting at the company?

Thanks to OpenSesame’s leadership development program, I’ve advanced tremendously in my role. When I started, we only had five customer success managers. Today, there are 16 of us, and we’re a well-oiled machine. We’re taking huge steps to scale our processes in how we support our customers. I keep a Trello list of all the projects and initiatives I complete, and it’s growing exponentially every month.

 

What is the Best ProDev you’ve taken?

Gainsight Pulse conference; the largest Customer Success conference in the world. Five thousand like-minded customer success managers descended on San Francisco and spent three days talking about improvements in supporting our customers and helping them achieve their goals. 

 

If you feel comfortable, give a glimpse of life outside of work; where do you get your energy, or what do you enjoy?

My family is my everything, including my hubby, my 8-year old daughter, and a furry son named Steve, a 2-year old rescue doggo from Texas. We live for adventures and traveling is our obsession. In the summer, you’ll find us exploring the Pacific NW, hiking, biking, swimming. In the winter, it’s mountain time. There is also the annual European trip, inevitably ending with a visit to my family in Poland. I can’t wait for Covid to be over to get back on the plane.

 

What is the most unique thing about OS or what makes working with OpenSesame rewarding?

We all have a sense of investment in the success of the company and a drive to constantly iterate and improve on how we do business. Also, pets are a big theme at OpenSesame. We have a dedicated “Dogs of OpenSesame” Slack channel. The office is dog friendly, and during our new hire presentations, a slide with you or your family pet is a must.

 

What enneagram type are you? And what part speaks most strongly to you?

I am a 3 (The Achiever), wing of 2 (The Helper). I’m definitely The Achiever – I like to put ideas into executable plans with measurable outcomes and start implementing them. Folks describe me as a “doer”. The other side of the coin is that I need to remind myself to pause and reflect before diving in.

 

How has your OpenSesame team maintained a sense of community through the pandemic era?

As customer success managers, we’re all extroverts. We’re all outspoken and type-A. My team is very close-knit and most of us were already based in the Portland office. I was concerned with how we would remain effective and collaborative, while still caring for each others’ wellbeing and mental health. We certainly miss the water cooler conversations, team banter, and thought sharing. Still, through daily standups, team meetings, fun all-company events, and happy hours we have been able to stay close and care for each other. Our team even brought on four new hires since the pandemic started. 

 

What makes a team member successful at OpenSesame?

A desire to learn, grow, and get better every day. Questioning the status quo and pushing for change.

 

Do you have a motto or personal mantra?

Invest in experiences, not things. I’m obsessed with traveling. It’s the best way to grow as an individual.

 

What’s something people may not know about you?

I was born and raised in Poland. After graduating, I planned to join the equivalent of the Polish CIA. I took a gap year after I got my degree to work and travel the west coast of the U.S. Eighteen years later, I’m still here and not in the Polish CIA . . . or am I? 

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OpenSesame galvanizes business relationship building through expanded partnership with The Galvanizing Group https://www.opensesame.com/site/blog/opensesame-galvanizes-business-relationship-building-through-expanded-partnership-with-the-galvanizing-group/ https://www.opensesame.com/site/blog/opensesame-galvanizes-business-relationship-building-through-expanded-partnership-with-the-galvanizing-group/#respond Thu, 25 Mar 2021 21:44:55 +0000 https://live-marketing.opensesame.com/site/?p=15113 Enterprise companies can now access essential business skills training from The Galvanizing Group as part of the OpenSesame Plus subscription catalog Portland, OR – 11 March 2021 – OpenSesame, the elearning innovator, announced the addition of The Galvanizing Group to its popular OpenSesame Plus subscription. The partnership expands OpenSesame’s curated library of courses designed to... Read more »

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Enterprise companies can now access essential business skills training from The Galvanizing Group as part of the OpenSesame Plus subscription catalog

Portland, OR – 11 March 2021 – OpenSesame, the elearning innovator, announced the addition of The Galvanizing Group to its popular OpenSesame Plus subscription. The partnership expands OpenSesame’s curated library of courses designed to sharpen critical business relationship building skills.

“Strong, trust-based relationships are key to personal and professional success,” said Patrick Galvin, Chief Galvanizer of The Galvanizing Group. “Relationship building is integral to the advancement of successful and productive teams in every industry worldwide. Together with OpenSesame, we will transform organizations by transforming the way people build and maintain relationships.”

Applying the timeless principles of Patrick Galvin’s best-selling book, The Connector’s Way, The Galvanizing Group helps high-performance companies and teams grow bottom line results through better internal and external relationships. In OpenSesame, it sees a global partner committed to developing online learning programs that deliver a systematic and measurable approach to business relationship building.

“Relationship building—specifically, connecting—is a skilled activity that can be learned, improved, and measured,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “In an increasingly virtual world, making meaningful connections is more important than ever.  We are delighted to make The Galvanizing Group’s interactive and user-friendly elearning courses available to our OpenSesame Plus subscription customers.” 

“Everything in business is connected to other people,” concluded Galvin. “We’re thrilled to be working with OpenSesame and its team of smart and talented individuals who are committed to building strong relationships and serving the needs of its customers and publishers.”

 

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About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About The Galvanizing Group

The Galvanizing Group, www.thegalvanizinggroup.com, is a Portland, Oregon-based learning and development company that helps high-performance companies and teams grow bottom line results through better internal and external relationships. Our innovative coaching, training, and online learning programs deliver a systematic and measurable approach to business relationship building that is used by growing businesses and Fortune 100 companies selling products and services B2B and B2C.

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“Remember the ladies:” thinking about women in the workforce https://www.opensesame.com/site/blog/remember-the-ladies-thinking-about-women-in-the-workforce/ https://www.opensesame.com/site/blog/remember-the-ladies-thinking-about-women-in-the-workforce/#respond Thu, 25 Mar 2021 18:54:14 +0000 https://live-marketing.opensesame.com/site/?p=15164 As Women’s History Month winds down, I’ve been thinking a lot about women in the workforce. Not surprisingly, this thinking has been inextricably wound together with thoughts of the pandemic and the ongoing need to address issues of social justice. This year in particular, it’s hard to separate things out. But since this is the... Read more »

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As Women’s History Month winds down, I’ve been thinking a lot about women in the workforce. Not surprisingly, this thinking has been inextricably wound together with thoughts of the pandemic and the ongoing need to address issues of social justice. This year in particular, it’s hard to separate things out. But since this is the month in which we celebrate women, I’d like to take a look at things through the lens of women at work.

This has been a tough year for everyone, but when it comes to working, the negative impact on women has been significantly greater than it has been on men. Some of the data is truly startling. In Don’t Let the Pandemic Set Back Gender Equality, published in the Harvard Business Review last September, the authors shared analysis which found that, while women make up 39% of global employment, as of May 2020, they accounted for a staggering 54% of overall pandemic-related job loss. 

For women still in the workforce, the pandemic is making things harder

While many women have lost their jobs entirely, life in a time of pandemic is making things more difficult for women who remain in the workforce. This was detailed in the most recent Women in the Workplace Report, an annual study of corporate America conducted by McKinsey & Company and LeanIn.Org. One of their most interesting findings was that senior-level women “are 1.5 times more likely than senior-level men to think about downshifting their careers or leaving the workforce because of Covid-19. Almost 3 in 4 cite burnout as a main reason.” This is thanks to the additional caregiving burdens that have fallen on mothers with children at home during the pandemic. 

This finding should be a wakeup call to organizations that they need to, in the 1776 words of Abigail Adams to her husband John, “remember the ladies.”

Why does this matter? And what can we do about it?

It has been proven time and time again that organizations that leverage diversity at all levels perform better than those that do not. This is not, of course, confined to gender diversity. Racial diversity matters. A lot. As do age, geography, and socioeconomic and educational background. The more diverse, the better! But if the pandemic is driving women to draw back from the workforce, we need to take heed of this situation. 

There’s no one simple fix to ensuring gender diversity, but there are a few steps organizations can make that will improve things for women in the workplace:

  1. Take advantage of technology: With millions of professionals working from home this past year, technology that enables meetings and collaboration has certainly been a major factor. Post-pandemic, technology can continue to support a more flexible work environment. But let’s make sure we’re taking advantage of technology, rather than having technology take advantage of us. Organizations should revise work policies and communications standards outlining expectations of when people need to be working. The fact that technology allows for “always on” doesn’t mean that employees need to be available 24/7. Many organizations are starting to institute policies that establish timeout periods when employees are NOT expected to respond to calls, texts, and emails. 
  2. Be flexible in terms of adapting to specific needs: Once corporate policies are revised, allow managers and employees to adapt them to their specific needs. For example, for one-on-one meetings, allow some latitude on meeting times that work best, which may not be during a typical 9-5 workday. And allowing for occasional non-video calls may take the pressure off mothers of young ones concerned that their children might make an unexpected guest appearance. 
  3. Leverage diversity of thought: Organizations should be encouraging employees at all levels to innovate. Providing opportunities to do so can drive gender equity, both internally and externally. Instead of expecting the innovation hub or strategy team to come up with all the new ideas themselves, organizations should ask the people doing the work what would be most helpful for the company and for its customers. If you ask the women in your workforce for ideas on how your company can adapt existing products or services to drive gender equity, they’ll likely have plenty of good answers!

When it comes to women in the workforce, the pandemic is providing a good loud wakeup call. We don’t want to undo the progress that’s been made to date with respect to gender diversity.

What steps has your organization taken to help close the gender gap? 

Ellen Bailey is senior advisor for diversity, inclusion, and belonging at Harvard Business Publishing Corporate Learning. Email her at ellen.bailey@harvardbusiness.org

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DEI Book Clubs with eLearning Insights https://www.opensesame.com/site/blog/dei-book-clubs-with-elearning-insights/ https://www.opensesame.com/site/blog/dei-book-clubs-with-elearning-insights/#respond Thu, 25 Mar 2021 17:59:40 +0000 https://live-marketing.opensesame.com/site/?p=15158 Creating intentional space and time to discuss topics related to DEI in the workplace can be difficult. In addition to e-learning courses offered at OpenSesame, an impactful way to start or continue conversations around diversity, equity, and inclusion (DEI) is through a book club!  An employee-run book club can be a great way for coworkers... Read more »

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Creating intentional space and time to discuss topics related to DEI in the workplace can be difficult. In addition to e-learning courses offered at OpenSesame, an impactful way to start or continue conversations around diversity, equity, and inclusion (DEI) is through a book club! 

An employee-run book club can be a great way for coworkers to share information, personal stories, ideas, and discuss DEI topics in depth, especially as it relates to the workplace. 

Employees can choose to participate and take turns leading discussions around specific chapters or themes. Whatever you decide, make sure you have people who are interested, accountable, and willing to have conversations that can help you build trust and create positive change within the workplace. 

How to Create and Run DEI Book Clubs

Running a DEI book club is not only a fun way to enjoy books and meet new people, it’s also a great way to learn new perspectives and participate in some healthy DEI conversations.

  1. Figure out Who to Invite:
    • Whether you want to host a DEI Book Club for just you and your team or bring together a larger group of people, the book club should be open to all, however, it will be helpful to identify a group of committed readers to get the club going.
    • It can be daunting to find people to join your book club, but books really do have a way of connecting people.
  2. Identify Your Form of Communication:
    • How often you meet may depend on the group or the books you choose. When to meet may need to be adjusted as your DEI book club develops. But all of that will be impossible to coordinate without a way to communicate with your fellow members.
    • Email, communication tools like Slack, social media, and texting are all valid options. Just make sure to choose one or you might find yourself hosting a book club that no one knows about, and that’s no fun at all.
  3. Decide How Often You Will Meet:
    • The club’s regularly scheduled meetings should maintain momentum and strengthen the relationships between the club. The frequency of these regular meetings sets the club’s cadence. Set a pace that keeps the club working together fast enough to finish the book, but not so fast that they wear out before they cross the finish line.
    • If you go too long between meetings, the club will suffer. Members may start to drift apart between meetings. If you have too much time between meetings the club begins to head in different directions. 
    • You can use a free scheduling tool like www.doodle.com to find the ideal time for your members.
  4. Decide Where Your Book Club Will Meet:
    • Some book clubs run both virtually and physically, either alternating online and in-person discussions or running both at the same time. Think about what will work best for your group of book lovers.
  5. Think About How Members Will Access the Books:
    • You should also think about how everyone will access the book. You can have everyone get the book in the best version they prefer (Physical Book, E-Book, Audio Book) and reimburse them, if allowable at your organization.
    • Visit your local library to get access to the books.
    • Buy a few copies of the book and make them available for check out in your organization.
  6. Identify the DEI Books to Select From:
    • It may be helpful to have a list of books to select from ahead of time. We’ve hand-picked DEI-related books to get you started:
  7. Set Up the Discussion:
    • Once you start reading the book, it will be helpful to have access to discussion guides for the books. There are a number of wonderful resources available to help you guide your book club:
      • LitLovers contains over 3,000 book discussion guides, generic questions and information about how to talk about books
      • Reading Group Guides has over 4,000 discussion guides with reviews and questions
      • Check out the authors and publishers’ websites—many will have interesting news about the books, discussion guides and even author answers to book club questions
      • Check the back of the book—the kinds of titles that tend to be popular with book clubs increasingly come equipped with discussion questions printed at the end of the actual book
  8. Access Book Insights:
    • OpenSesame has access to book insights for popular DEI courses.
    • The inability to retain information is a common problem and in fact, the forgetting curve shows that people forget 50 to 80 percent of what they learn after one day and 97 to 98 percent after a month. While constant practice is one way to ensure learning sticks, you can also use e-learning courses to reinforce the knowledge and skills gained by reading the book and participating in discussions. 
    • You can improve learning retention levels considerably by spacing out the courses assigned in the same cadence as your team meetings.  By accessing OpenSesame’s book insights, this will be a great way to reinforce knowledge. Proper retention of information in the DEI books plays a vital role in enhancing performance and behaviour change in the workplace. 

 

Sources:

https://www.epl.ca/blogs/post/how-to-start-a-book-club/ 

https://shegeeksout.com/recommended-books-to-start-a-dei-book-club-at-your-workplace  

https://blog.lucidmeetings.com/blog/how-often-should-you-meet-selecting-the-right-meeting-cadence-for-your-team 

https://trainingindustry.com/articles/e-learning/use-microlearning-when-learning-reinforcement-is-critical/

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Inclusive Leadership – A Story about bias https://www.opensesame.com/site/blog/inclusive-leadership-a-story-about-bias/ https://www.opensesame.com/site/blog/inclusive-leadership-a-story-about-bias/#respond Thu, 25 Mar 2021 17:43:40 +0000 https://live-marketing.opensesame.com/site/?p=15153 Here’s a story that you have probably heard before: A father and his son are in a car accident. The father is killed and the son is seriously injured. The son is taken to the hospital where the surgeon says, “I cannot operate, because this boy is my son.” This popular brain teaser dates back... Read more »

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Here’s a story that you have probably heard before:

A father and his son are in a car accident. The father is killed and the son is seriously injured. The son is taken to the hospital where the surgeon says, “I cannot operate, because this boy is my son.”

This popular brain teaser dates back many years, but it remains relevant today; 40 to 75 percent of people still can’t figure it out. Those who do solve it usually take a few minutes to guess that the boy’s mother is the surgeon. Even with the best of intentions, when we hear “surgeon” or “boss,” the image that pops into our minds is usually a male.

The assumption is that when people realise that biases are widespread, they will be more likely to overcome them. However, new research suggests that if we’re not careful, making people aware of bias can backfire, leading them to discriminate more rather than less.

In several experiments, Professor Michelle Duguid of Washington University in St. Louis and Professor Melissa Thomas-Hunt of the University of Virginia studied whether making people aware of bias would lessen it. They informed some participants that stereotypes were rare and told others that stereotypes were common, then asked for their perceptions of women. Those who read that stereotypes were common rated women as significantly less career-oriented and more family-oriented. Even when instructed to “try to avoid thinking about others in such a manner,” participants still viewed women more traditionally after reading that a vast majority of people held stereotypes.

Professors Duguid and Thomas-Hunt conducted a similar study and told managers that stereotypes were either common or rare. Then, asked managers to read a transcript from a job interview of a candidate described as either female or male. At the end of the interview, the candidate asked for higher compensation and a nonstandard bonus. When the managers read that many people held stereotypes, they were 28%less interested in hiring the female candidate. They also judged her as 27% less likable. The same information did not alter their judgments of male candidates.

Based on these findings, Professors Duguid and Thomas-Hunt used a new approach to prevent bias awareness from backfiring.

Rather than merely informing managers that stereotypes persisted, they added that a vast majority of people try to overcome their stereotypic preconceptions. With this adjustment, discrimination nearly vanished in their studies. After reading this message, managers were 28% more interested in working with the female candidate who negotiated assertively and judged her as 25% more likable.

When we communicate that a vast majority of people hold some biases, we need to make sure that we’re not legitimating prejudice. By reinforcing the idea that people want to conquer their biases and that there are benefits to doing so, we send a more effective message: Most people don’t want to discriminate, and you shouldn’t either.

To break down the barriers that hold women back, it’s not enough to spread awareness. If we don’t reinforce that people need — and want — to overcome their biases, we end up silently condoning the status quo.

Enberin has conducted numerous experiments on challenging leaders to action to counteract bias by practicing new behaviours. We have found that setting leaders up to be accountable to each other on progress around these experiments – starts a positive wave of ‘peer group pressure’ – which creates the reinforcement of INCLUSIVE LEADERSHIP behaviours. This approach is working!

 

Blog Author: Maureen Frank at Emberin
Maureen Frank is the Chief Disruption Officer at Emberin which is an organization that challenges leaders and organizations to get real about inclusion and diversity. Emberin is a global leading organization in diversity and inclusion training, working with over 250 of the largest organizations in the world. Maureen comes to the world of inclusion and diversity from a strong commercial background with a focus on ROI and results. Over the last 12 years, she is proud to have mentored over 32,000 participants from all over the world through the award-winning program at Emberin. To find out more about Maureen and Emberin, visit: https://www.emberin.com

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OpenSesame announces exclusive partnership with Trüpp to deliver its modern elearning courses to enterprise organizations everywhere https://www.opensesame.com/site/blog/opensesame-announces-exclusive-partnership-with-trupp-to-deliver-its-modern-elearning-courses-to-enterprise-organizations-everywhere/ https://www.opensesame.com/site/blog/opensesame-announces-exclusive-partnership-with-trupp-to-deliver-its-modern-elearning-courses-to-enterprise-organizations-everywhere/#respond Wed, 24 Mar 2021 18:15:03 +0000 https://live-marketing.opensesame.com/site/?p=15148 Global companies can now access Trüpp’s interactive compliance and manager-focused training courses exclusively through the OpenSesame Plus subscription  Portland, OR – 24 March 2021 – OpenSesame, the elearning innovator, announced the addition of Trüpp to its popular OpenSesame Plus subscription to further expand its library of business skills, management and compliance training.  Trüpp’s online courses... Read more »

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Global companies can now access Trüpp’s interactive compliance and manager-focused training courses exclusively through the OpenSesame Plus subscription 

Portland, OR – 24 March 2021 – OpenSesame, the elearning innovator, announced the addition of Trüpp to its popular OpenSesame Plus subscription to further expand its library of business skills, management and compliance training. 

Trüpp’s online courses are at the forefront of modern instructional design; incorporating contemporary imagery, video, and interactive design elements, that provide a user experience similar to the way a person generally navigates and consumes web content. The curriculum takes a refreshing and action-oriented approach, with effective tools and takeaways that can be applied in any workplace.

“As we continue to grow our catalog, modern interfaces that cover key topics are essential for next-generation learners,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “By using an approachable tone and relevant examples grounded in real-world experiences, Trüpp creates elearning content that resonates with and inspires learners. We’re excited to make their engaging and interactive courses available to our customers as part of the OpenSesame Plus catalog.” 

“OpenSesame’s dedication to providing high-quality content and an engaging learner experience aligns perfectly with Trüpp’s commitment to making premier elearning courses for HR compliance, manager development, and other workplace topics,” said Jean Roque, President/CEO of Trüpp. “Unlike elearning aggregators that prioritize quantity over quality, we appreciate how OpenSesame sets itself apart by providing a carefully curated course library that reflects the modern-day workplace. Trüpp’s partnership with OpenSesame enables our elearning courses to easily reach a broader audience, and the feedback from OpenSesame and its customers informs our course development priorities.” 

Click here to view all Trüpp courses available exclusively from OpenSesame.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About Trüpp

Trüpp is an HR service provider focused on helping your business thrive! We offer a fresh, modern approach to online learning, presenting meaningful content that is both engaging and practical. Built upon the combined knowledge of an entire team of specialists with decades of experience in HR-related fields, Trüpp delivers reliable, compliant, and in-depth training that supports the success of your organization and its employees. Trüpp provides an eLearning curriculum focused on a range of employment and workplace topics, including manager training, respectful workplace training, compliance, and human resources training. To learn more, visit www.trupphr.com

 

Media contact:

Jessica Layfield

Customer Marketing and PR Manager

jessica.layfield@opensesame.com 

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OpenSesame announces partnership with Mind Tools for Business to expand its leadership and management library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-mind-tools-for-business-to-expand-its-leadership-and-management-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-mind-tools-for-business-to-expand-its-leadership-and-management-library/#respond Tue, 23 Mar 2021 16:51:19 +0000 https://live-marketing.opensesame.com/site/?p=15141 Global organisations can now access a selection of Mind Tools for Business’s extensive collection of career skills training through the OpenSesame Plus subscription catalogue Portland, OR – 23 March 2021 – OpenSesame, the elearning innovator, announced the addition of Mind Tools for Business to its popular OpenSesame Plus subscription to expand its selection of leadership,... Read more »

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Global organisations can now access a selection of Mind Tools for Business’s extensive collection of career skills training through the OpenSesame Plus subscription catalogue

Portland, OR – 23 March 2021 – OpenSesame, the elearning innovator, announced the addition of Mind Tools for Business to its popular OpenSesame Plus subscription to expand its selection of leadership, management and personal effectiveness online training courses.

“At Mind Tools for Business, we are proud of the essential role that our digital learning resources and tools play in so many of our clients’ learning ecosystem,” said Nahdia Khan, Head of Learning Community and Customer Voice at Mind Tools for Business. “We recognize that learning leaders worldwide are challenged to select the ‘best’ resources from a wide range of specialist providers, each excelling in their particular fields.”

Building on the belief that learning is a motivating enterprise, Mind Tools for Business offers interactive, relevant and thought-provoking content to stimulate employees, support change, and enable problem-solving. Mind Tools for Business views the inclusion of its content and tools in the OpenSesame Plus library as a testament to the quality and utility of its ready-to-use catalogue of learning content, tools and resources. 

“With its refreshingly rigorous standards of quality and effectiveness, only the best learning resources make it into OpenSesame Plus,” added Khan, “which means that learning leaders can be confident that the resources they source through this avenue will hit the mark for their people.”

“With the world of work constantly changing and evolving, companies need leaders who can confidently motivate and manage their teams in any situation or environment,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “We are pleased to partner with Mind Tools for Business to make a selection of their vibrant and engaging leadership, management and personal effectiveness resources available to enterprise organisations everywhere through our OpenSesame Plus library.”

Click here to view all MindTools for Business courses available from OpenSesame.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About Mind Tools for Business

Mind Tools for Business by Emerald Works is a global business with a passion for making a difference and changing lives through learning. Working in partnership with our clients, we provide opportunities for people to grow and impact society in a way that helps build a prosperous future for all. 

Mind Tools for Business by Emerald Works believes when people are inspired to learn they are empowered to thrive and develop – achieving more for themselves, for their communities and for their economies. This motivates us, unites us and inspires us in pursuit of our mission to empower people to flourish at work through practical workplace performance tools and resources.

Visit www.emeraldworks.com/mind-tools-for-business to learn more about our performance tools and resources.

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OpenSesame Employee Spotlight: Danielle Rubio https://www.opensesame.com/site/blog/opensesame-employee-spotlight-danielle-rubio/ https://www.opensesame.com/site/blog/opensesame-employee-spotlight-danielle-rubio/#respond Thu, 18 Mar 2021 18:21:01 +0000 https://live-marketing.opensesame.com/site/?p=15135 Danielle Rubio Product Operations Team Lead – Portland, Oregon   After a global pandemic, Danielle Rubio knows exactly what it takes to make change happen fast for OpenSesame clients. Danielle expertly leads the product operations team for customers. During the lockdown height, her team worked cross-functionally to quickly launch an unprecedented catalog of public courses... Read more »

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Danielle Rubio
Product Operations Team Lead – Portland, Oregon

 

After a global pandemic, Danielle Rubio knows exactly what it takes to make change happen fast for OpenSesame clients. Danielle expertly leads the product operations team for customers. During the lockdown height, her team worked cross-functionally to quickly launch an unprecedented catalog of public courses focused on “Wellness” and “COVID Preparedness” — available to anyone, for free. “Things don’t usually change that rapidly. Not in eLearning,” she said. “We were dealing with shifting priorities and trying to do the right thing for our community and the world.”

 

Briefly describe your role.

I am the team lead of the product operations team, which currently includes our support engineers, implementation specialists, and product operations specialists. I’m responsible for the technical onboarding of new customers, order fulfillment, and supporting our sales team with any pre-sales needs.

How did you get into the field you’re in?

I’m passionate about teaching folks to get the most of the product they’re using, and it turns out that translates pretty well into many other disciplines. 

What has been the best part of working in your role? 

I get to work with almost every department. I’m able to help those departments or have them help me. When you’re in support, things are always changing — but with the resources to support us. This job keeps you busy learning and growing in a way that has to be targeted and intentional. 

In what ways have you been supported by the OpenSesame team or culture?

OpenSesame allows you to grow into what you’re capable of. There is always more to learn if you’re looking for it. I’m always supported in taking on more responsibility and growing my skills.

What is your favorite course in the OpenSesame catalog?

Fostering Mutual Understanding: Identify Biased Filters in Hiring | Valerie Purdie-Vaughns Greenaway: This course spoke to me personally. It’s all about how we can be better and do better. I’m currently hiring, and it helped me understand where my leadership team is at, where I’m at, and where my candidates are at. 

How has life changed for your role since the pandemic? 

OpenSesame decided early on to do whatever we could to allow the public to access content around “COVID Preparedness” and “Wellness” — for free. That was huge. Things don’t usually change that rapidly. Not in eLearning. We were dealing with shifting priorities and trying to do the right thing for our community and the world. 

Where do you get your energy, or what do you enjoy? 

Pre-pandemic, I played soccer a couple of times a week, but lately, I’ve been relegated to juggling (poorly) in my living room. Otherwise, I enjoy reading YA, outdoor activities, puttering around my house, growing succulents, and driving my truck.

What makes working with OpenSesame rewarding?

Work-wise, I love the ability to choose your own adventure. I’ve learned from every department by working on cross-functional projects in so many different business areas. Community-wise, there is a lot of attention to helping employees learn about other business areas not related to their specific job. 

How has your OpenSesame team maintained a sense of community through the pandemic era?

We’ve got several things that help take away the isolation. We have regular Friday meetings with interactive activities. There’s also a virtual coffee break and a virtual lunch room. The company is really open about how we don’t know when we will return to the office and what it might look like when we do. There’s a sense of trust in the communication. Trust is crucial to a community. 

What’s something people may not know about you?

I was born in Sweden and just became a U.S. citizen in 2015. My dad still lives in Sweden. He was a political refugee from Chile, and my mom was born in England and grew up in the U.S. She met my dad in Sweden. They met in Swedish class because neither of them spoke Swedish. 

How has OpenSesame changed since you’ve joined?

We’ve almost doubled in size, and we’ve gone fully remote due to the pandemic. The company and leadership have also become more open to new ideas as we grow and the world changes.

What advice would you give to new Open Sesame hires?

Take your time. Soak it all in. Focus on whatever you were hired to do, but look around and keep an open eye for things that are interesting to you. You’ll have a chance to pursue other things. We don’t expect people to stay in one place forever. Don’t be shy, don’t be afraid to ask questions.

What makes a team member successful at OpenSesame?

Things are changing rapidly, and you have to interface with a lot of departments. An openness to interfacing with people different from you is critical. People who are successful here are open to learning and interacting with other teams. 

What enneagram type are you? 

I am an enneagram type seven. I like to think of my brain as the real seven; it’s always trying to get to the next adventure, which often means getting into a specific subject or work project and learning a little too much.

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OpenSesame announces exclusive partnership with Everything Is On The Record to deliver its strategic communication coaching as online training content https://www.opensesame.com/site/blog/opensesame-announces-exclusive-partnership-with-everything-is-on-the-record-to-deliver-its-strategic-communication-coaching-as-online-training-content/ https://www.opensesame.com/site/blog/opensesame-announces-exclusive-partnership-with-everything-is-on-the-record-to-deliver-its-strategic-communication-coaching-as-online-training-content/#respond Thu, 18 Mar 2021 17:44:30 +0000 https://live-marketing.opensesame.com/site/?p=15131 Companies can now offer training from the media and communications experts at Everything Is On The Record as online courses available exclusively from OpenSesame   Portland, OR – 16 March 2021 – OpenSesame, the elearning innovator, announced the addition of Everything is on the Record to its popular OpenSesame Plus subscription to deliver timely training about... Read more »

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Companies can now offer training from the media and communications experts at Everything Is On The Record as online courses available exclusively from OpenSesame  

Portland, OR – 16 March 2021 – OpenSesame, the elearning innovator, announced the addition of Everything is on the Record to its popular OpenSesame Plus subscription to deliver timely training about communicating in a digital world that sees all, hears all and tells all.

Everything Is On The Record leverages the decades of experience its training coaches have had in boardrooms, locker rooms and newsrooms to teach professional athletes and sports teams how to use the press and social media to their advantage. Working with the elearning experts at OpenSesame, they turned Everything Is On The Record’s coaching sessions into engaging on-demand online courses that help leaders, managers, and employees become more effective communicators both online and in person.

“We have known for a while that our media training, executive consultation and insight into effectively and safely using social media platforms could be extremely beneficial to an audience well beyond the highly demanding people and organizations we’ve worked with over the years in professional sports,” said Ric Bucher, well-known sports personality and partner in Everything Is On The Record. “OpenSesame provided the ideal platform to reach that audience. Their guidance and technical expertise in shaping our content to be digestible, informative and entertaining was indispensable. We are excited about becoming an ever-growing part of their global catalogue.”   

Everything Is On The Record’s courses engage learners with presenter-style videos that draw cautionary tales from real-world social media events, as well as quizzes, prompts and self-reflection activities. Subjects include understanding the crossover between a corporate and personal brand, simple steps to help you post more effectively and safely, scrubbing your social media, controlling media interviews, presenting yourself in meetings, and handling inappropriate social media posts by employees.

“Even though these platforms have been part of our daily routines for years now, very few people have actually had any formal instruction about how to harness the power of social media while avoiding the pitfalls of accidentally going viral,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “We are delighted to bring Everything Is On The Record’s unique perspective on media relations, social media and branding to our customers as elearning courses in our catalog.”

Click here to view all Everything Is On The Record courses available exclusively from OpenSesame.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About Everything Is On The Record

Everything Is On The Record is a media training consultancy. Their team of experts educates CEOs, coaches, athletes and media personalities how not only to survive but thrive in a world where EVERYTHING is on the record. To learn more visit www.everythingisontherecord.com.

 

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OpenSesame Named No. 27 Best Company to Work For in Oregon for 2021 https://www.opensesame.com/site/blog/opensesame-named-no-27-best-company-to-work-for-in-oregon-for-2021/ https://www.opensesame.com/site/blog/opensesame-named-no-27-best-company-to-work-for-in-oregon-for-2021/#respond Tue, 16 Mar 2021 17:10:19 +0000 https://live-marketing.opensesame.com/site/?p=15118 Oregon Business recognizes OpenSesame as one of the state’s top workplaces Portland, OR – 16 March 2021 – OpenSesame, the global elearning innovator, today celebrates its inclusion in Oregon Business’s 2021 list of the “100 Best Companies to Work For in Oregon.” In its debut year, OpenSesame ranked No. 27 in the large company (100... Read more »

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Oregon Business recognizes OpenSesame as one of the state’s top workplaces

Portland, OR – 16 March 2021 – OpenSesame, the global elearning innovator, today celebrates its inclusion in Oregon Business’s 2021 list of the “100 Best Companies to Work For in Oregon.” In its debut year, OpenSesame ranked No. 27 in the large company (100 or more employees) category.

The 100 Best Companies to Work For program ranks employers based on confidential responses from employees residing in Oregon to survey questions across several categories, including work environment, decision-making and trust, benefits and compensation, career development and learning. 

“In this past pandemic year, the 100 Best Companies survey takes on more meaning and importance than ever before,” the Oregon Business Journal stated in its announcement recognizing the winners. “These employers are evidence that there are businesses that care about keeping their workforces happy whatever the circumstances, and that despite one of the biggest changes to workplace norms ever experienced in a generation, companies can make it work and even come out better from the experience.”

Oregon Business highlighted OpenSesame’s professional development program as a standout based on employee feedback. In addition to its robust onboarding and company-wide training program, all full-time employees receive a full week of paid time off for continuing education, along with an reimbursement allowance equivalent to one week’s salary for conferences, courses, books and other expenses. 

“This recognition means a lot to us, especially because it’s based on feedback from our employees,” said Don Spear, CEO of OpenSesame. “Despite all the challenges of the past year, our employees continued to deliver exceptional support to our customers and learners, and we are extremely thankful to every member of our team for all they do to make OpenSesame a great place to work, even when we’re all working remotely.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

Media contacts

Jessica Layfield

Customer Marketing and PR Manager

jessica.layfield@opensesame.com

(971) 512-7742

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The daily burn or the daily energiser? The choice is yours… https://www.opensesame.com/site/blog/the-daily-burn-or-the-daily-energiser-the-choice-is-yours/ https://www.opensesame.com/site/blog/the-daily-burn-or-the-daily-energiser-the-choice-is-yours/#respond Tue, 09 Mar 2021 22:45:13 +0000 https://live-marketing.opensesame.com/site/?p=15105 How often can you relate to the feeling of being overworked or perhaps stretched to your limit and nearing your boiling point? Today more than ever, we’re being tested in ways like we never have been before. However, with that in mind, there’s no better time to take back ownership of your wellbeing and make... Read more »

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How often can you relate to the feeling of being overworked or perhaps stretched to your limit and nearing your boiling point? Today more than ever, we’re being tested in ways like we never have been before. However, with that in mind, there’s no better time to take back ownership of your wellbeing and make that change really stick.

Sounds simple right? Yet why do so many of us still struggle to do so?

Controlling the uncontrollable

In our day to day lives, our wellbeing is impacted by many circumstances, from getting stuck in heavy traffic and missing work deadlines to facing technological failures like our laptop not turning on in the morning. But how many of those things are within our control? And how many are not? 

Research has suggested that wellbeing is primarily nurture (determined by our environment) as opposed to nature (determined by our genes) with studies showing that only 36% of variation in our wellbeing can be attributed to genetic factors*. In plain English, this means how we feel each day is more about what happens to us and what we do with that information. The more we feel that we can influence our own wellbeing, the more likely we are to feel happy**. Recognising those factors that are within our control and those that are out of our control can act as the first step in owning our wellbeing. Without being aware of them, we can’t begin to influence what healthy thoughts, attitudes and behaviours we should grab onto and what unhealthy ones we should let go of.

Grabbing hold and letting go

Imagine starting work on a Monday morning and your boss asks for your help urgently on a task. Before you know it, the work piles on and there aren’t enough hours in the day to achieve all you wanted to. Many of us are guilty of diving in and adopting the ‘go, go, go’ mentality despite this being proven to be ineffective. Research has shown that by letting go of those ineffective behaviours and instead deploying strategies focused on your mind, body and environment, you’re much more likely to be productive and have a balanced state of wellbeing***

But in order to deploy those strategies effectively, it’s fundamental that we take a measure of our current wellbeing. It’s only then we can truly begin to understand our wellbeing state and know what strategies will effectively develop it.

Remember, wellbeing isn’t a luxury, it’s a necessity. So how might you start to take back ownership of yours today?

Check out the wellness courses available from Lane4 in the OpenSesame catalog. 


About the author:

Shalina is a Consultant with vast experience in occupational psychology and is  part of the Digital Learning Team at Lane4. Lane4 understands the psychology of people performance. Their approach develops inspirational leaders and managers who can drive performance in a volatile and uncertain world, equipping them with the skills and mindset to achieve things they never thought were possible. 

Shalina

 *Bartels, M. (2015). Genetics of Wellbeing and Its Components Satisfaction with Life, Happiness, and Quality of Life: A Review and Meta-analysis of Heritability Studies. Behavior genetics, 45, 137-156. 

 **Quadros-Wander, S., McGillivray, J., & Broadbent, J. (2014). The influence of perceived control on subjective wellbeing in later life. Social Indicators Research, 115, 999 –1010.

 ***Pink, S., Fors, V. (2017) Being in a mediated world: Self tracking and the mind-body-environment. Cultural Geographies 24(3), 375–388.

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Women’s History Month: Trailblazers in education and sports https://www.opensesame.com/site/blog/womens-history-month-trailblazers-in-education-and-sports/ https://www.opensesame.com/site/blog/womens-history-month-trailblazers-in-education-and-sports/#respond Mon, 08 Mar 2021 19:16:27 +0000 https://live-marketing.opensesame.com/site/?p=15098 Women’s History Month is the perfect time to celebrate and highlight influential women across the globe. When it comes to teachers, professors, and coaches, there are plenty of role models for young girls and women to look up to. Some of these women were icons of history, while others are modern-day trailblazers, carving out new... Read more »

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Women’s History Month is the perfect time to celebrate and highlight influential women across the globe. When it comes to teachers, professors, and coaches, there are plenty of role models for young girls and women to look up to. Some of these women were icons of history, while others are modern-day trailblazers, carving out new paths for all to follow. 

“The highest result of education is tolerance”

Some notable and famous professors include Mary Jane McLeod Bethune, Helen Keller and Dr. Hayat Sindi. Let’s take a look at their influence and how they have changed the world. 

Mary Jane McLeod Bethune (1875-1955)

Mary Jane McLeod Bethune was an American educator and stateswoman. She was a philanthropist, humanitarian, and civil rights activist as she believed that education was the key to racial advancement. Mary Jane started a private school for African-American students in Daytona Beach, Florida in 1904 that later became known as Bethune-Cookman University. Her story inspired many and enacted real change. She became the national adviser to President Franklin D. Roosevelt as part of his Black Cabinet. Mary Jane McLeod Bethune is an icon that will be forever celebrated for her racial advancement initiatives. 

Helen Keller (1880-1968)

“The highest result of education is tolerance,” says Helen Keller. Helen Keller was known for her influence on the blind and deaf community. She was the 20th century’s leading humanitarians. In 1920, she helped found the American Civil Liberties Union (ACLU), a nonpartisan, non-profit organization with the leading statement: “to defend and preserve the individual rights and liberties guaranteed to every person in this country by the Constitution and laws of the United States.” She mastered touch-lip reading, Braille, speech, typing, sign language, and finger spelling. There wasn’t anything this woman couldn’t achieve in her lifetime. 

Dr. Hayat Sindi (1967-present)

Dr. Hayat Sindi, a medical scientist, was the first Saudi woman accepted at Cambridge University in the field of biotechnology. She was also the very first woman from the Arab States of the Persian Gulf to complete her doctoral degree in her respected field. Dr. Sindi is the co-founder of Diagnostics for All, an NGO that provides medical care in remote and impoverished areas. She says that, “a true scientist should focus on affordable simple solutions to reach everyone in the world.” A true hero to all. 

Coaching is just one part of it, breaking barriers is another

Although we see more female coaches in college and professional sports now, this wasn’t always the case. Women like Tara VanDerveer, Kim Mulkey, and Patty Gasso have had to face huge odds and obstacles to prove their higher position in sports. These powerful women have stories to tell of their own, with extremely impressive backgrounds. 

Tara VanDerveer

Tara VanDerveer has been the head coach of women’s basketball at Stanford University since 1985. She took one year off in 1996 to coach the U.S. national team in preparation for the Olympic Games in Atlantic, Georgia. In 1990, VanDerveer was awarded the Naismith National Coach of the Year award, and the following year led the Stanford Cardinal to NCAA Women’s Division I Basketball Championships. Impressive right? As if that weren’t impressive enough, she has won over 900 games for her team. Beat that!

Kim Mulkey

Kim Mulkey has been a name in basketball since she was young. She was one of the first players in the country to join the boys on an organized team. At Louisiana Tech University, she was an All-American Point Guard. Mulkey is currently the head coach of women’s basketball at Baylor University, a top-ranked school. She has won two NCAA National Championships. Kim Mulkey is simply undefeatable. 

Patty Gasso

Patty Gasso played softball at California State University Long Beach growing up, then began coaching at Long Beach City College. She led her team to an impressive record of 161-59-1. After, she spent twenty seasons coaching the women’s softball team at University of Oklahoma and compiled a record of 901-281-2 with a winning percentage of .762, the highest all-time among all softball coaches. Gasso’s team played in the Women’s College World Series seven times and won the national championship in 2000. Incredible to say the least. 

Celebrating their legacy

What do all of these women have in common? They are legends, icons, and barrier-breakers. If you are wanting to uphold their legacy by celebrating their accomplishments, check out OpenSesame’s list of courses for Women’s History Month. The courses range from women-led leadership skills to assertion techniques. Look no further for courses that will improve your organization by empowering the women within them:

https://www.opensesame.com/lists/detail/1064581

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. Check out our free course of the week, and if you have any questions contact us at info@opensesame.com today.


Sources:

https://cudoo.com/blog/female-educators-who-changed-the-world/

https://www.sports-management-degrees.com/30-most-influential-women-in-college-sports/

 

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The growing power of women: From history to history-in-the-making https://www.opensesame.com/site/blog/the-growing-power-of-women-from-history-to-history-in-the-making/ https://www.opensesame.com/site/blog/the-growing-power-of-women-from-history-to-history-in-the-making/#respond Thu, 04 Mar 2021 23:23:23 +0000 https://live-marketing.opensesame.com/site/?p=15093 “Women and girls can do whatever they want. There is no limit to what we as women can accomplish.” Doesn’t Michelle Obama just say it best? Women’s History Month is a time to recognize the hardships women have faced, as well as celebrating the liberations and triumphs women have accomplished through time. American women have... Read more »

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“Women and girls can do whatever they want. There is no limit to what we as women can accomplish.” Doesn’t Michelle Obama just say it best? Women’s History Month is a time to recognize the hardships women have faced, as well as celebrating the liberations and triumphs women have accomplished through time. American women have struggled throughout history for their own rights and many other underrepresented and disenfranchised groups in America. The history behind Women’s History Month shows the contrast of where American women were at, where they stand now, and what still needs improving as a society. 

Where it all started

The origins of Women’s History Month began in 1981 when Congress passed Pub. L. 97-28 which authorized the President to proclaim March 7, 1982 as “Women’s History Week.” In the 1970’s, local groups were celebrating Women’s History Week. One of the most notable celebrations was organized in Santa Rosa, California by the Education Task Force of the Sonoma County Commission on the Status of Women in 1978. 

March 8th, International Women’s Day, was chosen as a point of observance. Dozens of schools planned special programs for the week. Over 100 community women participated in presentations in classrooms throughout the country and organized an annual “Real Woman” essay contest.

After petitions were signed from the National Women’s History Project in 1987, Congress passed Pub. L. 100-9 which officially designated the month of March as “Women’s History Month.” (Source: March is Women’s History Month). Women’s History was no longer a week-long celebration but the entire month of March marking the celebration of women, their feats, milestones, and their true power. 

Celebrating women in the workplace

It is an indisputable fact that women and men remain unequal in the workplace. The general wage gap between women of all races and men of all races is about 18 cents (Source: Quick Facts About the Gender Wage Gap). This number significantly differs when comparing women of color, along with LGBTQIA+ women. Women of all race, ethnicity, sexual orientation, disability, and religious affiliation should be celebrated and empowered in the workplace. Across the world, employers are leaning into diversity and inclusion for a better work environment for all. This is a special month, in particular, to fight and advocate for diversity, equity, and inclusion. 

So what can we do to celebrate women in the workplace in March? Here are a few ideas to get you started:

    • Craft a get-to-know-you post for the women in your organization and post on corporate social media platforms
    • Run a daily social media takeover where different women in your organization post on your corporate social media accounts for the day
    • Interview the women in your organization or invite guests to go live on Instagram and answer public questions
    • Buy the ladies of your office a coffee (doubleshot energy!)
    • As a company, invest in nonprofit organizations that support women and girls (e.g. Girls Who Code, The Malala Fund, Invisible Girl Project, Girls Not Brides USA, Global Fund For Women). For an extensive list, click here: Women’s History Month & Nonprofits Focused on Women & Girls
    • Start a book club and share inspiring books from female authors
    • Female-focused roundtable: Go around and talk about the women/woman/womxn you are most inspired by and why
    • Support BIPOC women-owned small business and give a small gift to the office
    • Identify and stop using gender-biased language in meetings, job postings, day-to-day conversations 
Treat every month as Women’s History Month

Although March is specifically dedicated to Women’s History Month, check in with yourself and your organization to make sure you are advocating for the women in your office, especially women of color. Are you giving them the right platform, voice, opportunity, creative input, and respect? OpenSesame provides your organization with engaging courses you can take to inspire, educate, and boost confidence to stand out as a leader. Check these out now:

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. Check out our free course of the week, and if you have any questions contact us at info@opensesame.com today.

Sources:

https://womenshistorymonth.gov/about/

https://nationalwomenshistoryalliance.org/womens-history-month/womens-history-month-history/

https://www.cnn.com/2021/03/01/us/womens-history-month-why-march-explainer-trnd/index.html

https://www.americanprogress.org/issues/women/reports/2020/03/24/482141/quick-facts-gender-wage-gap/

https://www.charitynavigator.org/index.cfm?bay=content.view&cpid=2133&c_src=E200305AXXXXXX0&

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The great change for hospitality and its workers https://www.opensesame.com/site/blog/the-great-change-for-hospitality-and-its-workers/ https://www.opensesame.com/site/blog/the-great-change-for-hospitality-and-its-workers/#respond Mon, 01 Mar 2021 23:33:07 +0000 https://live-marketing.opensesame.com/site/?p=15087 “Watching their livelihoods crumble and scared of getting sick, many are fighting despair and struggling to see the light at the end of the tunnel.” This quote encapsulates the experience of hospitality workers during the pandemic. Hospitality workers have faced much turmoil when the pandemic hit, and are still struggling as they face on-and-off closures... Read more »

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“Watching their livelihoods crumble and scared of getting sick, many are fighting despair and struggling to see the light at the end of the tunnel.” This quote encapsulates the experience of hospitality workers during the pandemic. Hospitality workers have faced much turmoil when the pandemic hit, and are still struggling as they face on-and-off closures of restaurants and hotels. What will the future look like for these workers?

What it’s like to work in hospitality right now

“This is an industry where you help people. You please people. It gives great satisfaction to fill that need — and to feel needed,” said Greater Boston Concierge Association founder Amy Finsilver (Bostonglobe.com). Many have reported that working in hospitality right now looks like low pay, long hours, and lots of pressure. Whether you’re a store owner or employee, there’s a lot of strain on mental health and financial stability. Fear of permanent closure plagues all restaurant owners as there is no immunity during this uncertain time, along with the persisting fear of catching the coronavirus while hospitality workers are actually working. 

What does the future of hospitality look like?

All restaurants have health inspections, but the future of restaurants has a much greater focus on cleanliness, and customers are seeking full transparency on just how clean they really are. Aside from certified health inspectors, some customers are posing a similar role as they are skeptical of contracting the coronavirus at one of these establishments. Hotels alike, customers are weary. The future of hospitality workers looks like extra initiatives for a clean workplace, as well as full transparency to customers and residents (Forbes.com). Things like QR code menus, single-use menus, and take out will continue into the future, as they limit the risk of passing the coronavirus. Hospitality workers may be required to attend classes on health practices and cope with increased stress in the workplace. 

How can I support the hospitality industry while still being safe?

There are people that support local restaurants by doing take out dining during lockdowns. Ordering from your favorite local restaurant(s) is a great and safe way to support their business and ensure they can put their own food on the table for their families. If you can’t afford take out dining, spreading the word about different restaurants and establishments is another way to show your support. The world of hospitality has changed and will continue to, so it is important to stand with small business owners and help out one another. 

Resources

Check out these courses OpenSesame offers for hospitality workers during the pandemic:

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. Check out our free course of the week, and if you have any questions contact us at info@opensesame.com today.


Sources used:

https://www.bostonglobe.com./2020/12/30/lifestyle/i-feel-like-im-always-edge-hospitality-workers-covid-19-hasnt-just-ravaged-their-industry-also-their-mental-health/

https://www.forbes.com./sites/blakemorgan/2021/01/07/what-will-restaurants-look-like-after-covid/?sh=7043dcce2a97

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OpenSesame announces partnership with SunShower Learning to expand its offering of diversity, equity, and inclusion (DEI) training https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-sunshower-learning-to-expand-its-offering-of-diversity-equity-and-inclusion-dei-training/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-sunshower-learning-to-expand-its-offering-of-diversity-equity-and-inclusion-dei-training/#respond Tue, 23 Feb 2021 19:27:32 +0000 https://live-marketing.opensesame.com/site/?p=15046 Organizations can now access emotionally impactful DEI training from SunShower Learning through the OpenSesame catalog Portland, OR – 23 February 2021 – OpenSesame, the elearning innovator, announced the addition of SunShower Learning to its popular OpenSesame Plus subscription to further expand the curated offering of diversity, equity, and inclusion (DEI) training. SunShower Learning is the... Read more »

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Organizations can now access emotionally impactful DEI training from SunShower Learning through the OpenSesame catalog

Portland, OR – 23 February 2021 – OpenSesame, the elearning innovator, announced the addition of SunShower Learning to its popular OpenSesame Plus subscription to further expand the curated offering of diversity, equity, and inclusion (DEI) training.

SunShower Learning is the expression of founder Joel Lesko’s passion for film, online learning and diversity, equity and inclusion. Lesko is a documentary filmmaker, author and speaker on unconscious bias and creating a more respectful workplace who has worked with leading organizations including Liberty Mutual Insurance, AT&T, UCLA and others to support their DEI initiatives.

“OpenSesame believes that diversity, equity, and inclusion are fundamental human rights issues — not compliance requirements,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “As the world leader in curated enterprise learning, we are committed to using the powerful tools of training and education to help our customers drive meaningful change within their organizations. Partnering with SunShower Learning, an award-winning DEI course publisher, allows us to continue setting the standard for online DEI training content.”

“I’m excited about being part of OpenSesame Plus so that our programs are more readily available to organizations who are eager to walk their diversity, equity and inclusion talk,” said Lesko about SunShower Learning’s partnership with OpenSesame. “I appreciate OpenSesame’s commitment to DEI training and with their support, we’ll be able to accelerate our development of courses. Our goal is to create learning experiences that deliver emotional impact and concrete skills that people can practice to disrupt unconscious bias, disarm microaggressions and help create more inclusive, respectful workplaces where people feel like they belong.”

Click here to view all SunShower Learning courses available from OpenSesame.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About SunShower Learning

SunShower Learning produces emotionally impactful Diversity, Equity & Inclusion training that not only raise awareness about unconscious bias, microaggressions and stereotypes, but also give you tools that your people can learn and practice. Real skills. The goal? To help you create a more respectful workplace made up of individuals who respect each other individually and collectively. A workplace where people feel like they belong. At SunShower, they focus on DEI and how better communication across differences fuels collaboration and innovation. Diverse companies perform better. Inclusive companies perform even better! You can look at the research! SunShower’s programs have won many awards and received high praise for excellence. Most of all, they routinely get feedback from trainers and managers in the workplace who value the HBO-level quality, the “no cringe” scenarios and the skills that change behaviors, not just attitudes. To learn more, visit https://www.sunshowerlearning.com.

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OpenSesame announces exclusive partnership with Management Pocketbooks to convert its training books into online courses https://www.opensesame.com/site/blog/opensesame-announces-exclusive-partnership-with-management-pocketbooks-to-convert-its-training-books-into-online-courses/ https://www.opensesame.com/site/blog/opensesame-announces-exclusive-partnership-with-management-pocketbooks-to-convert-its-training-books-into-online-courses/#respond Mon, 22 Feb 2021 19:45:46 +0000 https://live-marketing.opensesame.com/site/?p=15042 Global organisations can now access Management Pocketbooks’ clear, concise and inspirational learning guides as elearning courses from OpenSesame Portland, OR – 18 February 2021 – OpenSesame, the elearning innovator, announced the addition of Management Pocketbooks to its popular OpenSesame Plus subscription to add accessible, micro-courses on a wide range of topics for managers, leaders and... Read more »

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Global organisations can now access Management Pocketbooks’ clear, concise and inspirational learning guides as elearning courses from OpenSesame

Portland, OR – 18 February 2021 – OpenSesame, the elearning innovator, announced the addition of Management Pocketbooks to its popular OpenSesame Plus subscription to add accessible, micro-courses on a wide range of topics for managers, leaders and employees.

Management Pocketbooks has published dozens of books on a wide range of topics including communication, people management, finance, teambuilding, sustainability, sales, professional development, coaching, managing change and many more subjects. Working with OpenSesame, they’ve brought their books to life in engaging video-based courses that meet the accessibility requirement of Section 508 / WCAG 2.1 AA standards, and which offer supplemental downloadable resources for continue individual or group study, blended-learning and in-person or virtual instructor-led training.

“Employees have more demands on their time today than ever before, so employers are looking for content that allows learners to quickly consume information and immediately apply it to their roles,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “Management Pocketbooks’ focus on creating training that is simple, accessible and of real practical value made them a perfect fit for the OpenSesame catalog.

“The concept of bitesize learning was barely known when Management Pocketbooks published its first accelerated learning resources,” said Adrian Hunt, Director of e-Publishing, Management Pocketbooks. “Now, in partnership with OpenSesame, we’ll be bringing our acclaimed body of work to an even wider audience. Bitesize just became even more mouth-watering!”

There are 17 Management Pocketbooks courses currently available exclusively in the OpenSesame catalog, with more than 50 additional courses in production and scheduled to be released later this year. Click here to view all Management Pocketbooks courses available from OpenSesame.


About OpenSesame
OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About Management Pocketbooks
Speed of learning and transfer of knowledge lie at the heart of the Management Pocketbook courses. They are developed by skilled communicators, management and L&D professionals who know how to make their messages simple, accessible and of real practical value. Management Pocketbooks delivers bite-sized learning — courses average around 12 minutes seat-time apiece — on a wide variety of topics of importance to managers, leaders and employees in every industry. Their highly-visual approach combines presenter-style videos with informative graphics. In addition, downloadable resources help the learner as well as facilitators continue their education offline, individually, in groups, or as part of virtual or in-person instructor-lead training. To learn more, visit www.pocketbook.co.uk.

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The important roles of equity and inclusion in DE&I https://www.opensesame.com/site/blog/the-important-roles-of-equity-and-inclusion-in-dei/ https://www.opensesame.com/site/blog/the-important-roles-of-equity-and-inclusion-in-dei/#respond Fri, 12 Feb 2021 20:43:56 +0000 https://live-marketing.opensesame.com/site/?p=15032 The Essential Role of Equity Many organizations have adopted or renamed their diversity and inclusion programs as “Diversity, Equity, and Inclusion.” In this sense, equity addresses the disparities that historically marginalized and/or minority groups have experienced in society and that can carry over into the workplace or even arise in the workplace. This addition of... Read more »

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The Essential Role of Equity

Many organizations have adopted or renamed their diversity and inclusion programs as “Diversity, Equity, and Inclusion.” In this sense, equity addresses the disparities that historically marginalized and/or minority groups have experienced in society and that can carry over into the workplace or even arise in the workplace. This addition of “equity” to the broader concept reflects the important effect that social equity can have on organizations. In this context, “equity“ can refer to, for example, the following:

    • Social justice – Fairness and equality for all
    • Equal employment opportunity – Freedom from discrimination based on a personal characteristic, often defined by law
    • Fairness in employment conditions – Impartial and just treatment in the workplace

These concepts may be partly addressed by, for instance, an organization’s non-discrimination, equal employment opportunity, and/or affirmative action employment programs. Still, these programs may not respond to non-discrimination or equal opportunity for the range of diversity characteristics, especially where the law is silent.

These programs also may not focus on a hidden dimension (that we will discuss shortly) that continues to create inequity, such as personal and structural biases that continue to limit individuals from historically marginalized or minority groups. Nor might these programs address other issues of workplace equity. The fact that society continues to reveal new insights in how inequity manifests, especially with respect to these historically marginalized or minority groups, indicates that this is a continuing challenge, both for society and for organizations. For these reasons, “equity” fulfills an important role in the DE&I triad.

Many organizations incorporate “equity” objectives and elements to advance and support other DE&I program goals.

An organization’s equity-related goals can include efforts to:

    • Help address broader social equity as a means to: (i) Improve and expand an organization’s labor pool; and (ii) Improve employees’ own social conditions to lessen outside distractions that would otherwise reduce their focus and effectiveness at work.
    • Improve workplace fairness that can carry over from outside social equity issues. For instance, leaders who wince at news events on social issues may be unconsciously influenced in how they respond to related issues at work.
    • Exhibit an organization’s commitment to social equity as part of its broader commitment to customers and other constituents. For instance, consumers and communities increasingly expect that companies they buy from or host broadly reflect their demographic makeup.
The Critical Role of Inclusion 

Attracting and hiring a more diverse workforce only is effective if individuals are included in the organization’s activities. Once a broader diversity of staff are hired, the organization must find ways to include everyone (respective of roles and positions) in business activities to garner the benefit of the diverse experiences and perspectives that this staff brings. This inclusion of a more diverse staff means that projects, processes, and related decisions are infused with a stronger spirit of creativity and innovation due to a greater disparity of ideas and solutions. 

One challenge that an organization likely will face is the tension between attracting and integrating individuals with diverse characteristics into the organization’s unique culture. This effort to bring in “outside” perspectives while still reinforcing an existing culture that has led to the organization’s success creates a seeming dichotomy unless the effort is deftly handled. The most straightforward approach is to recognize the need for all workplace cultures to evolve as they integrate a wider range of perspectives, while still holding true to their essential principles. 

DE&I Resources

To learn more about this important topic, including the essential role of Diversity in DE&I, we recommend our core course, Diversity and Inclusion: Valuing Differences for Mutual Success, and the new Essential Guide to Diversity, Equity and Inclusion whitepaper.


About the Author

Jason Lunday is the Chief Compliance Officer at Syntrio, a global leader in governance, risk, compliance, and human resource solutions that help organizations manage risks, empower culture and accelerate performance.

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OpenSesame announces partnership with EntrepreneurNOW to expand its business strategy library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-entrepreneurnow-to-expand-its-business-strategy-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-entrepreneurnow-to-expand-its-business-strategy-library/#respond Wed, 10 Feb 2021 21:34:28 +0000 https://live-marketing.opensesame.com/site/?p=15028 Business leaders now have access to engaging content designed to help them launch and grow thriving businesses Portland, OR – 10 February 2021 – OpenSesame, the elearning innovator, announced the addition of EntrepreneurNOW to its popular OpenSesame Plus subscription, expanding its offerings in business strategy for entrepreneurs, sales, and marketing professionals. These courses will enrich... Read more »

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Business leaders now have access to engaging content designed to help them launch and grow thriving businesses

Portland, OR – 10 February 2021 – OpenSesame, the elearning innovator, announced the addition of EntrepreneurNOW to its popular OpenSesame Plus subscription, expanding its offerings in business strategy for entrepreneurs, sales, and marketing professionals. These courses will enrich learner toolkits in sought-after skills to help launch, run, and grow a thriving business.

EntrepreneurNOW’s presenter-style courses engage learners in specialized business-building topics like go-to-market strategy, customer acquisition strategy, pricing strategy, and understanding the market and competition. Their growing list of industry experts are not only leaders in their fields but also are known for their engagement and presentation. Each lesson teaches by example, refers to reputable brands, and includes impactful storytelling. The video-based courses are complete with assessment, inline activities, worksheets, and a growing number include Latin American Spanish subtitles. 

“Even with more than 10,000 courses in the OpenSesame Plus subscription, we find an increasing need for content that speaks to budding and growing businesses,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “As we strive to support organizations during this time of unprecedented change, it’s critical to provide strategic content for adapting to the times and keeping ahead of the game.”

“OpenSesame has by far the best approach to elearning that I have seen from any of the major players in the space,” said Ken Burke, CEO and Founder of EntrepreneurNOW. “OpenSesame has opened up an entirely new world to our content. Because of OpenSesame, we were able to take our content to new heights adding lots of learning engagement such as knowledge checks and workshops to our course material. They have been amazing to work with allowing us to create amazing content for learners. The teams at OpenSesame are true learning professionals. They know this business better than many others in the industry. OpenSesame continues to innovate giving learners more options to consume high-quality education.”


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, but you’ll also find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About EntrepreneurNOW

EntrepreneurNOW is an eLearning publishing company dedicated to delivering impactful educational material to the business world in a highly curated way such that busy professionals can learn a lot of highly relevant material in a short period of time.  All our courses are designed to engage the learner to take action and apply whatever they are learning directly to their businesses. Our course library includes powerful courses on business strategy, sales strategy and execution, communication, leadership, and marketing.

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COVID vs. customer service: The big clash https://www.opensesame.com/site/blog/covid-vs-customer-service-the-big-clash/ https://www.opensesame.com/site/blog/covid-vs-customer-service-the-big-clash/#respond Thu, 04 Feb 2021 20:46:48 +0000 https://live-marketing.opensesame.com/site/?p=15020 Of all the industries struck by the pandemic, customer service was hit especially hard. The customer service industry has drastically changed, with many customers finding themselves frustrated, irritated, and anxious.  Harvard Business Review conducted a survey of 1 million customer-service calls that covered 20 different industries. Many customers reported that their calls were “difficult.” Issues... Read more »

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Of all the industries struck by the pandemic, customer service was hit especially hard. The customer service industry has drastically changed, with many customers finding themselves frustrated, irritated, and anxious. 

Harvard Business Review conducted a survey of 1 million customer-service calls that covered 20 different industries. Many customers reported that their calls were “difficult.” Issues like unexpected travel cancellations, appealing bill payments, and disputes over insurance coverage plagued these conversations. Customer Service Representatives (CSRs) have always been groomed to have the attitude of “the customer is always right,” but with the logistical issues the pandemic has caused, this became even more difficult. 

A large obstacle for CSRs during the pandemic, aside from the transition of working in a store or office, to at home, is a lack of infrastructure (phone connectivity, coworkers to lend a hand, etc.) This increases anxiety on both sides of the call. As customer service reps struggle to resolve the customer’s issues promptly, the customers would only get more anxious. This doesn’t bode well for being in a state of constant ‘uncertainty.’ One company from this HBR survey found that those who had had a difficult interaction had less than a 4% chance of accepting the company’s “save offer,” compared to a 20% probability for customers whose interactions were scored as “easy.” 

What can companies do to help customer service reps navigate this new landscape?
    1. Update policies to reflect the current reality: This will prevent CSRs from being limited by pre-pandemic policies. An example being advocacy language (“Let’s figure this one out together”). 
    2. Integrated coaching: Having managers integrate coaching into the daily workday flow, rather than once a week. 
    3. Company collaboration: Use collaborative work tools like Slack to have a flow of conversations around advice, questions, and thoughtful answers to commonly asked customer questions. This is a great tool for remote workers and promotes an encouraging work environment. 
The big takeaway

The customer service industry has been facing unprecedented challenges during the pandemic. Customers are having more emotional and anxious calls, and CSRs are floundering to account for large call volumes and working from home with a rocky infrastructure. There are ways that companies can support their reps and increase productivity and reliability between the customer and the rep. This time is stressful for all, so leading with empathy and support is the best way to prevail. 

Resources

Check out these courses OpenSesame offers to support covid-related customer service:

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. Check out our free course of the week, and if you have any questions contact us at info@opensesame.com today.

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Creating an inclusive culture beyond Black History Month https://www.opensesame.com/site/blog/creating-an-inclusive-culture-beyond-black-history-month/ https://www.opensesame.com/site/blog/creating-an-inclusive-culture-beyond-black-history-month/#respond Wed, 03 Feb 2021 22:12:50 +0000 https://live-marketing.opensesame.com/site/?p=15011 Given Black History Month’s origin of commemorating notable accomplishments by Black Americans in the United States, the recent historic election of Kamala Harris as the first female, Black, and Asian-American Vice President of the United States is an unprecedented achievement. Vice President Harris joins the ranks of historical Black figures whose pioneering feats not only... Read more »

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Given Black History Month’s origin of commemorating notable accomplishments by Black Americans in the United States, the recent historic election of Kamala Harris as the first female, Black, and Asian-American Vice President of the United States is an unprecedented achievement. Vice President Harris joins the ranks of historical Black figures whose pioneering feats not only changed our nation’s course but often achieved global recognition.

Established in February of 1926 as National Negro History Week by historian Carter G. Woodson and Minister Jesse E. Moorland, founders of the Association for the Study of African American Life and History (ASALH), Black Americans nationwide were encouraged to learn more about their heritage and celebrate their achievements as a people.

National Negro History Week transitioned to Black History Month as the celebration’s popularity continued to gain momentum, particularly among black college students during the Civil Rights Movement. Black History Month was officially formalized by President Gerald Ford in 1976 “to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout history.”

Now that Black History Month is a recognized national observance, many organizations are searching for ways to celebrate and participate, and it can be a great time to kick start DEI (Diversity, Equity, and Inclusion) initiatives. Here are some approaches your organization may consider for honoring Black History Month:

    1. Host a Black History Month event and invite a panel of DEI experts to discuss how DEI is foundational to healthy company culture.
    2. Encourage your employees to support Black-owned businesses and volunteer with local nonprofits, providing a list of suggestions and ways to participate.
    3. Organize a book club with weekly guided discussions

Facilitating a culture of on-going awareness relating to Black and BIPOC cultural dynamics beyond Black History Month is critical. Consider committing to a long-term strategy. OpenSesame can help your company make DEI part of your organization’s framework. We are committed to working with our customers and communities to use the powerful tools of training and education to help create more diverse, inclusive, and equitable environments. We invite you to check out our curated list of courses. For more information on how OpenSesame can help your organization, contact us at info@opensesame.com today.

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The importance of general cyber security awareness https://www.opensesame.com/site/blog/the-importance-of-general-cyber-security-awareness/ https://www.opensesame.com/site/blog/the-importance-of-general-cyber-security-awareness/#respond Mon, 01 Feb 2021 19:05:07 +0000 https://live-marketing.opensesame.com/site/?p=14961 In the cyber universe, there are few threats more prevalent, or more publicized, than phishing attacks. The first half of 2020 alone saw almost 150,000 reported attacks, and phishing was responsible for several of the year’s major breaches. Given that, it’s no surprise that phishing prevention usually plays a big role in organizational security awareness... Read more »

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In the cyber universe, there are few threats more prevalent, or more publicized, than phishing attacks. The first half of 2020 alone saw almost 150,000 reported attacks, and phishing was responsible for several of the year’s major breaches. Given that, it’s no surprise that phishing prevention usually plays a big role in organizational security awareness training. Anti-phishing courses and phishing simulation certainly play a crucial part, and it’s never been more important to ensure that users know how to recognize and respond to a potential phishing attack. However, the ubiquity of phishing threats and the amount of media coverage they get can overshadow other looming threats we should be looking out for, and that our information security programs should be covering. 

In order for our security awareness programs to be as successful as possible, they need to mitigate every threat–not just the ones with top billing. Although phishing attacks are extremely common, there are other threats quickly catching up. The change in priorities and environment brought on by the shift to remote work last year highlighted several areas of weakness that may not be getting enough attention, including password security, network protection, safe web browsing, and general remote work best practices. So, while users may be incredibly adept at spotting phishes, they could be jeopardizing organizational security in a number of other areas without even knowing it. 

Password security

Passwords and authentication are an easily overlooked area of security training simply because they’re so “simple.” Administrators commonly make the crucial mistake of assuming that their employees already understand how password security works. Unfortunately, the number of breaches over the past few years enabled by weak credentials would indicate otherwise. Infamously, the massive Equifax breach, which exposed the personal data of 143 million users, was partially caused by a username/password combo of “admin/admin.” The shift to work-from-home and the increased use of cloud services has also initiated credential-related hacking attempts; if there were ever a time to hone in on password security, it’s right now.

Network protection

Back when everyone still worked from an office, locked-down office networks and an on-site IT team could be counted on to bolster the organizational firewall. Home networks, on the other hand, throw an extra wild card into the mix. While employees may have been instructed how to set things up properly (assuming there were enough time and resources to do so), continued upkeep and proper usage aren’t a given. Many of the habits that ensure secure networks, such as installing updates, need to be repeated often; regular network security training is an effective way to keep best practices top of mind and encourage formation of those habits.

Web browsing

The web has always posed a significant risk to security, from malicious ads infected with malware to fake web pages used to harvest credit card information. Add to that a home/work environment with less oversight and fewer organizational controls, and browsing the web may be even more of a risk than it was before. Even if users theoretically understand the basics of web security and what warning signs to watch out for, the distraction of remote work could cause an inadvertent slipup. Beyond that, the threat landscape in this area is constantly shifting and becoming more sophisticated, putting even the most knowledgeable users at risk.

Remote work security 

Again, remote work introduces a plethora of new security threats that simply weren’t an issue before. The fact that work is suddenly intermingled with kids, remote schooling, even visitors to the house means that employees need to work harder than they would at the office to maintain a secure, separated work environment. Devices are more likely to get lost, damaged, or stolen, sensitive documents can get picked up or misplaced, and conversations may be overheard by people who shouldn’t be hearing them. In general, organizational privacy is a lot more difficult to maintain. If employees haven’t been trained on how to protect their data and devices at home, they need to be, before a major breach occurs.

Achieving security awareness in all these areas might seem like a difficult task, especially if it means pivoting from a phishing-centric program to a more holistic one. Thankfully, it doesn’t need to be. General security awareness courses are specifically designed to train users across all aspects of security, while being mindful of employees’ time constraints and attention spans. If you haven’t considered general security awareness training, there has never been a better time.


About the author

Larry Cates is the President and CEO of Global Learning Systems, a leading provider of enterprise security awareness and compliance training solutions to Fortune 1000 clients. Working directly with senior-level executives and security officers, Mr. Cates advises and consults on the design and implementation of client-tailored continuous learning and behavior management programs to address key security concerns and prevent security breaches related to inappropriate user actions.. Mr. Cates and the GLS team are actively developing new solutions and capabilities that promote an organizational security culture through user assessments, security metrics and goals tracking, as well as game-based learning, behavioral analytics tools and just-in-time targeted user training. 

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New year, new training: Four principles for successful driver safety programs https://www.opensesame.com/site/blog/new-year-new-training-four-principles-for-successful-driver-safety-programs/ https://www.opensesame.com/site/blog/new-year-new-training-four-principles-for-successful-driver-safety-programs/#respond Thu, 28 Jan 2021 20:34:28 +0000 https://live-marketing.opensesame.com/site/?p=14939 Researchers at leading traffic safety institutes around the world acknowledge that training plays an extremely important role in developing cultural values, beliefs, sound habits, and skills. But that’s only if the proper instructional design methods for adult learners are incorporated into the driver-training program. Why is this important? Because properly trained fleet drivers can lower... Read more »

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Researchers at leading traffic safety institutes around the world acknowledge that training plays an extremely important role in developing cultural values, beliefs, sound habits, and skills. But that’s only if the proper instructional design methods for adult learners are incorporated into the driver-training program. Why is this important? Because properly trained fleet drivers can lower their risk of crashes using advanced driving techniques. However, gaining control of the behavioral challenges of drivers— the largest safety issue fleet-based organizations struggle with today, still seems elusive when using outdated training methods. This is an indication that it’s probably time to take a new approach and reevaluate your driver-training program in terms of sound instructional design, the inclusion of higher-order cognitive skills, and determine if your drivers are receiving relevant information to deal with today’s complex traffic safety issues.

When evaluating fleet driver safety training services, look for programs that follow the four principles developed by Malcom Shepherd Knowles, an American educator, who is renowned for his authoritative work in the field of adult education. He proposed that the following should be applied to all adult learning activities, including driver safety training:

    • Adults need to be involved in the planning and evaluation of their instruction
    • Experience provides the basis for the learning activities
    • Adults are most interested in learning subjects that have immediate relevance and impact on their life
    • Adult learning is problem-centered rather than content-oriented

Sophisticated training providers that incorporate Knowles’ four principles can deliver driver safety programs that not only focus on traditional advanced driving skills and situational awareness but also “higher-order cognitive skills” (e.g., perception, insight, and motivation). A study conducted in 2011 (Isler, Starkey, and Sheppard) determined that participants who received higher-order driving skills training showed a significant improvement in relation to visual search, improvement in hazard perception, safer attitudes to close following and dangerous overtaking, and a decrease in driving-related overconfidence (e.g., speeding, aggressive driving, etc.). Their attitude and behavior toward risk were also changed to support these important safety functions.

The driver, after mastering the necessary advanced driving skills, should also be encouraged to engage in the focus and outcome of his or her training. In other words, a program that coaches drivers through a self-assessment process that can reveal and personalize the experience based on how the individual really performs behind the wheel. Through this coaching process, drivers learn to acknowledge the dangerous level of risk from their activities and behaviors and can reinforce the safe driving techniques through e-learning opportunities on specific problem areas such as aggressive driving, distracted driving, or speeding. 

It’s important to ask questions and to keep Knowles’ four principles in mind when evaluating the design of your provider’s suite of services. Look for programs that coach your drivers to be self-aware, improve diminished skills and reinforce safe driving habits.

The Network of Employers for Traffic Safety, (2016). Cost of Motor Vehicle Crashes to Employers – 2015
Isler, R.B., Starkey, N. & Sheppard, P. (2011). Accident Analysis and Prevention 43, 1818-1827


About the author

Art Liggio, CEO and president at Driving Dynamics, is guided by a passion for elevating awareness and improving the capabilities of all drivers on the road and a focused commitment to helping organizations greatly improve their fleet safety performance. Recognized as an industry leader and pioneer with more than 30 years of experience helping fleet-based operations manage driver safety and mitigate losses, in 2020 Art was inducted into the Fleet Hall of Fame. 

 

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How to find the right mentor for you https://www.opensesame.com/site/blog/how-to-find-the-right-mentor-for-you/ https://www.opensesame.com/site/blog/how-to-find-the-right-mentor-for-you/#respond Thu, 21 Jan 2021 23:54:35 +0000 https://live-marketing.opensesame.com/site/?p=14873 January is National Mentorship Month, which focuses attention on the need for mentors, as well as how each of us can work together to increase the number of mentors to help ensure positive outcomes for people and professionals. The right mentoring relationship can be a powerful tool for professional growth — it can lead to... Read more »

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January is National Mentorship Month, which focuses attention on the need for mentors, as well as how each of us can work together to increase the number of mentors to help ensure positive outcomes for people and professionals. The right mentoring relationship can be a powerful tool for professional growth — it can lead to a new job, a promotion, or even a better work-life balance. However, finding a mentor can be intimidating and it’s tough to know who is the right mentor for your career goals. Here are some things to consider. 

Finding a mentor

Outline your career goals both in the short term and the long term. The more specific you are with your goals, the easier it will be to find the right mentor. A useful way to find who would be a helpful mentor is finding someone whose job would you like to have in the next five, 10, or 15 years. Look for mentors both inside and outside of your workplace. 

Asking for mentorship 

Before COVID-19, asking for mentorship was best in-person but considering current circumstances video is just fine. If they’re someone you haven’t met before you can always start off with an email asking for an informational interview to learn more. Be clear of your goals and why you think this person is the right mentor for you. Come prepared by researching their work, be specific about what you like about it and why you want to meet. It is also important to remember that not everyone you ask will say yes. Mentoring takes time and commitment on both sides that they may not have the bandwidth for. Be gracious and thank them for considering, this leaves the door open for a future relationship.

Here at OpenSesame, mentorship is a part of the fabric of our organization. In addition to less formal forms of mentoring, OpenSesame’s “Step Into Tech” provides valuable work experience and mentorship to high school students from underserved communities. First started in 2018, his program provides these students with the opportunity to increase their exposure to technology and grow their skills in all areas of tech, innovation, and teamwork.

With courses offered in multiple languages, and available on multiple devices, we help companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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OpenSesame included in 100 Best Companies https://www.opensesame.com/site/blog/opensesame-included-in-100-best-companies/ https://www.opensesame.com/site/blog/opensesame-included-in-100-best-companies/#respond Thu, 21 Jan 2021 20:06:42 +0000 https://live-marketing.opensesame.com/site/?p=14863 OpenSesame is proud to announce that we will be included in the 2021 100 Best Companies to work for in Oregon program.  Inclusion in this program is based on the confidential input of employees who answered questions about workplace satisfaction concerning topics such as benefits, management, trust, work environment, and career development. OpenSesame’s exact placement... Read more »

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OpenSesame is proud to announce that we will be included in the 2021 100 Best Companies to work for in Oregon program. 

Inclusion in this program is based on the confidential input of employees who answered questions about workplace satisfaction concerning topics such as benefits, management, trust, work environment, and career development. OpenSesame’s exact placement on the list will be revealed in the March edition of Oregon Business.

“Like many organizations, OpenSesame’s work environment changed significantly as a result of the pandemic. We transitioned to a fully remote workforce in mid-March to protect the health of our employees and their families, and don’t plan to bring people back into our beloved Portland office until we are completely confident it is safe to do so” said Abby Miles, Senior Director of People at OpenSesame. “Despite the extra challenges 2020 presented, OpenSesame continued to thrive, finding new and creative ways to continue supporting our customers and their learners, but also our people. We are incredibly proud of our team, and OpenSesame’s inclusion in the ‘2021 100 Best Companies to Work for in Oregon’ program is truly a testament to the amazing culture our employees and leadership have built together.”

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. To get started, check out our free course of the week, and if you have any questions contact us at info@opensesame.com today.

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Prioritizing mindfulness practices in the workplace https://www.opensesame.com/site/blog/prioritizing-mindfulness-practices-in-the-workplace/ https://www.opensesame.com/site/blog/prioritizing-mindfulness-practices-in-the-workplace/#respond Mon, 18 Jan 2021 19:38:11 +0000 https://live-marketing.opensesame.com/site/?p=14849 What exactly is “mindfulness?” For starters, mindfulness is the act of quieting your mind to achieve a state of awareness. It has physiological benefits such as slowing down your nervous system, lowering blood pressure, and the most obvious being reducing stress (Helpguide.org). This holistic approach boosts the success of a company’s employees and their overall... Read more »

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What exactly is “mindfulness?” For starters, mindfulness is the act of quieting your mind to achieve a state of awareness. It has physiological benefits such as slowing down your nervous system, lowering blood pressure, and the most obvious being reducing stress (Helpguide.org). This holistic approach boosts the success of a company’s employees and their overall organization.  

Tips for mindfulness and intention at work
    • Taking 10-minute breaks every 2-3 hours to clear your mind, slow down your heart rate, and be present
    • Download Headspace app for guided meditations “on the go”
    • Give gratitude for your day – Did someone at work compliment you? Did a colleague help you with a project today that you were stressing about? Did someone make an introduction for you?
    • During your lunch break, be mindful of the food you’re eating (slow it down)
    • Acknowledge your thoughts and bring all focus back to your breath
    • Use the 4-7-8 breathing technique (breathe in for 4 seconds, hold for 7, exhale for 8)
Benefits of practicing mindfulness

Some benefits for practicing mindfulness at work include increased productivity, happier and healthier employees, and long-term individual physical benefits. Mindfulness is an important subset of wellness. Employing mindfulness and intention in the workplace makes for a cohesive team and better business practice. 

Resources

For more on wellness training programs, check out some of these courses by OpenSesame:

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. To get started, check out our free course of the week, and if you have any questions contact us at info@opensesame.com today.

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Striving to follow Reverend Martin Luther King Jr’s legacy https://www.opensesame.com/site/blog/striving-to-follow-reverend-martin-luther-king-jrs-legacy/ https://www.opensesame.com/site/blog/striving-to-follow-reverend-martin-luther-king-jrs-legacy/#respond Mon, 18 Jan 2021 18:15:52 +0000 https://live-marketing.opensesame.com/site/?p=14843 This Martin Luther King Jr Day we are reminded of the great strides our country is making, while mired in violence and turmoil. Reverend Raphael Warnock, a pastor who preaches from the same pulpit as Martin Luther King Jr did, was elected the first Black senator from the state of Georgia in the second week... Read more »

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This Martin Luther King Jr Day we are reminded of the great strides our country is making, while mired in violence and turmoil. Reverend Raphael Warnock, a pastor who preaches from the same pulpit as Martin Luther King Jr did, was elected the first Black senator from the state of Georgia in the second week of January. That same week the Capitol was attacked by insurrectionists attempting to overthrow the results of the presidential election. 

When overwhelmed by the news and the many injustices plaguing our country, especially faced by Black Americans, it feels impossible to know where to start. One Martin Luther King Jr quote that strikes at the heart of our mission and our purpose is “Life’s most persistent and urgent question is, ‘What are you doing for others?” At OpenSesame we strive to better ourselves and help our community with the spread of knowledge, this drive and purpose is reflected in our diversity statement: 

Become the Best Version of Yourself

We want OpenSesame to reflect the diversity of the communities we serve and the world we live in.

We know that a variety of perspectives and voices strengthen our ability to deliver the spark of learning to everyone. 

We hold ourselves accountable to create more diverse, equitable, and inclusive communities through continuous learning, personal growth, and working to support our customers.

We welcome you to bring your authentic self to our team and grow beyond your expectations. 

 

OpenSesame believes Black lives matter and we strive to be anti-racist. We are committed to working with our employees, customers, business partners, and communities to use the powerful tools of training and education to eliminate racism. We do not have all the answers but we currently strive to make a difference by:

    • Elevating Diversity, Equity & Inclusion courses to a top-level category in the OpenSesame catalog and hiring an expert in this field to manage this category. 
    • Continuing our commitment to the De La Salle North Catholic High School Corporate Work-Study program. “The School That Works.” Supporting systems that accelerate the advancement of students of color and other underrepresented communities. 
    • Increasing our investment into our own Step-into-Tech high school mentoring program. Early and significant exposure for students of color and other underrepresented communities to mentors and careers in technology.
    • Continuing our commitment as a founding member in the TechTown Diversity Pledge to create a more inclusive tech community in Portland and improve our recruiting and hiring practices to build a more diverse and inclusive work environment.

Make diversity, equity, and inclusion part of your organization’s framework. Get started by making DEI part of your training curriculum all year long with our Diversity, Equity, and Inclusion Monthly Training Calendar

With courses offered in multiple languages, and available on multiple devices, we help companies like yours develop the world’s most productive and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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2021 State-specific sexual harassment training requirements (United States) https://www.opensesame.com/site/blog/2021-state-specific-sexual-harassment-training-requirements-united-states/ https://www.opensesame.com/site/blog/2021-state-specific-sexual-harassment-training-requirements-united-states/#respond Fri, 01 Jan 2021 17:00:42 +0000 https://live-marketing.opensesame.com/site/?p=12064 Sexual harassment affects more than just the employees involved—it affects your entire organization. Besides causing emotional duress and decreased performance, lawsuits resulting from sexual harassment are stressful and expensive. Sexual harassment prevention training can help build awareness as well as provide guidelines on what to do when encountering these situations. Not only is it the... Read more »

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Sexual harassment affects more than just the employees involved—it affects your entire organization. Besides causing emotional duress and decreased performance, lawsuits resulting from sexual harassment are stressful and expensive. Sexual harassment prevention training can help build awareness as well as provide guidelines on what to do when encountering these situations. Not only is it the right business decision, but many states require companies to offer sexual harassment training for employees

OpenSesame offers a wide variety of online sexual harassment prevention courses applicable in any business context. For states without specific requirements, many OpenSesame sexual harassment prevention courses will help you meet your training needs. Learn more about the requirements in the states you operate to ensure your organization is in compliance, and your employees stay safe, happy, and productive. 

To learn more about how OpenSesame can help your organization meet your sexual harassment prevention training needs, contact us at (503) 808-1268 or visit www.opensesame.com.

State Sexual harassment prevention training requirements Additional information
Alabama Recommended, not required. Equal Employment Opportunity Commission
Alaska Recommended, not required. Alaska State Commission for Human Rights
Arizona Recommended, not required. Arizona Attorney General
Arkansas Recommended, not required. Equal Employment Opportunity Commission
California

(AB 1825, AB 2053 and S.B. 396, S.B 1343)

Employers with 50 or more employees must provide two hours of mandatory sexual harassment training to supervisors within six months of becoming a supervisor, and at least once every two years. There is no requirement that all 50 employees or contractors work at the same location or all in California. Training is also required by all public employers regardless of the number of employees. 

Cal. Gov Code §12950. AB 2053 amends Cal. Gov Code §12950 to “also include prevention of abusive conduct as a component of the training and education…”

New in 2018, Senate Bill 396 Chapter 858 requires that anti-harassment training include a portion on harassment-based gender identity, gender expression, and sexual orientation. 

Starting 1 January 2020, Senate Bill 1343 lowers the number of employees to five and includes one hour of training to non-supervisors in the mandate. Training must be provided every two years.

Provide two hours of interactive training, which also addresses other types of harassment, to supervisory employees every two years. Training must also include remedies available to victims and must include practical examples illustrating harassment. AB 2053 adds abusive conduct, or bullying, to the training requirement. Additional information on FEHA and S.B. 396 requirements: Fair Employment and Housing Commission.

1 January 2020: provide at least one hour of training to all non-supervisory employees within six months of assumption of position.

In the OpenSesame catalog: filter by California Sexual Harassment to find sexual harassment prevention courses that meet these requirements.

Colorado

(Colorado Civil Rights Commission’s Discrimination Rules)

No requirements but the state encourages all employers to take necessary steps to prevent sexual harassment, including sensitizing employees to sexual harassment issues.

3 Colo. Code Regs. § 708-1, Rule 80.11(C).

Colorado.gov
Connecticut

(Connecticut Human Rights and Opportunity Act)

Beginning 1 October 2019 employers with three or more employees now must provide two hours of sexual harassment training to all employees. For existing employees, this training must be provided by 1 October 2020. All employees hired on or after 1 October 2019 must receive the training within six months of hire. 

Additionally, all Connecticut employers, regardless of size, are now required to provide sexual harassment training to supervisory employees. This training must be provided by 1 October 2020, or within six months of an employee assuming a supervisory role. 

Training must address state and federal laws prohibiting sexual harassment, definitions, types of conduct that constitutes sexual harassment, and remedies available to victims. This can be elearning if it is possible for employees to ask questions and receive answers.

Conn. Gen. Stat. § 46a-54(15)(B).

Conn. Agencies Regs. § 46a-54-204.

Commission on Human Rights and Opportunities

OpenSesame courses that meet the requirements: 

Connecticut Sexual Harassment Training for Supervisors

Preventing Discrimination and Harassment (California and Connecticut – Manager)

Common Ground: Sexual Harassment and Abusive Conduct Prevention (For employees in CT and supervisors in all states except CA)

Delaware Effective 1 January 2019, all employers with 50 or more employees must provide sexual harassment training for all employees and supervisors (excluding applicants and independent contractors). The training must be interactive and conducted for new employees within one year of the commencement of their employment. 

Existing employees must receive training within one year of the effective date of the statue (1 Jan 2020). New supervisors must receive additional interactive training within one year of the commencement of their supervisory role; existing supervisors must receive training by 1 Jan 2020.

This supplemental training must cover the specific responsibilities of a supervisor in preventing and correcting sexual harassment as well as the legal prohibition against retaliation. These employee and supervisor training programs must be repeated every two years. (HB 360)

Delaware Office of Human Relations

House Bill 360

OpenSesame courses that meet the requirements: 

Common Ground: 2019 Sexual Harassment and Abusive Conduct Prevention – Employee Course 

Common Ground: 2019 Sexual Harassment and Abusive Conduct Prevention – Supervisor’s Course (AB1825/AB2053)

District of Columbia Recommended, not required. District of Columbia Office of Human Rights
Florida

(Public Personnel of Florida’s Administrative Code)

All supervisors in executive branch agencies must receive training on affirmative action and equal opportunity, which includes sexual harassment. 

Fla. Admin. Code, Tit. tit. 60L, § 21.004.

Provide training on affirmative action and equal opportunity, including sexual harassment.

Florida Commission on Human Relations

Georgia Recommended, not required. Georgia Commission on Equality
Hawaii

(Hawaii Administrative Rules)

No requirements but the state encourages employers to take any necessary preventative measures against sexual harassment because prevention is the best way to eliminate sexual harassment. Suggested methods include raising the issue, condemning sexual harassment, and discussing employees’ rights in sexual harassment incidents.

Haw. Admin. Rules § 12-46-109(g).

No requirements but prevention is strongly encouraged.

Hawaii Civil Rights Commission

Idaho Recommended, not required. Idaho Commission on Human Rights
Illinois

(Illinois Human Rights Act)

Effective 1 January 2020, SB75 requires all employers to provide sexual harassment prevention training to all employees within the state each year. The annual required sexual harassment training program must include:

  • An explanation of sexual harassment.
  • Examples of conduct that constitutes unlawful sexual harassment.
  • A summary of federal and state statutory provisions, including remedies available to victims of sexual harassment.
  • A summary of the responsibilities of employers for prevention, investigation, and corrective measures of sexual harassment.

Additionally, owners of restaurants and bars are now required to provide industry-specific sexual harassment training annually to all employees, available in both English and Spanish.

Ill. Comp. Stat., Chap. 775, § 2-105(B)(5).

SB75, the Workplace Transparency Act, which amends the Illinois Human Rights Act, requires annual sexual harassment prevention training to all employees in Illinois.

Illinois Department of Human Rights

Indiana Recommended, not required. Indiana Civil Rights Commission
Iowa

(Executive Order)

The directors of each department within a state agency and their employees must attend affirmative action, cultural diversity, and sexual harassment prevention training. Provide department directors with affirmative action, cultural diversity, and sexual harassment prevention training.

Iowa Civil Rights Commission

Kansas Recommended, not required. Kansas Human Rights Commission
Kentucky Recommended, not required. Kentucky Commission on Human Rights
Louisiana Recommended, not required. Louisiana Commission on Human Rights
Maine

(Sexual Harassment Training and Education in the Workplace Law)

All employers with 15 or more employees who are located in or doing business in the state of Maine must train all employees about sexual harassment within a year of the beginning of their employment. Supervisors and managers must receive additional training within one year of assuming their positions.

26 Me. Rev. Stat. § 807(3).

Training must encompass the definition and illegality of sexual harassment under state and federal laws, samples of sexual harassment, the employer’s complaint process, legal recourse and complaint process, and the protection against retaliation. 

Maine Human Rights Commission

Maryland

(Maryland Commission on Human Relations)

No requirements, but when deciding a sexual harassment case, the Maryland Commission on Human Relations will favorably consider steps employers took to prevent sexual harassment. Suggested steps include:

  • Establishing and implementing personnel policies regarding sexual harassers.
  • Establishing a complaint process that employees may access if they believe they have experienced sexual harassment.
  • Making staff aware of personnel policies, and training staff to recognize and avoid sexual harassment.
No requirements but prevention is strongly encouraged.

Maryland Commission on Civil Rights

Massachusetts

(Massachusetts Fair Employment Practice Act)

No requirements, but employers are encouraged to provide sexual harassment training to new employees within one year of employment. Employers are also encouraged to provide additional training for managers and supervisors that describes the specific responsibilities of managers and supervisors in sexual harassment incidents. This training should also occur within a year of the commencement of managerial or supervisory duties.

M.G.L. c. 151B § 3A(e).

Massachusetts Commission Against Discrimination
Michigan

(Michigan’s Disability Bias Law)

The Department of Civil Rights is required to provide education and training programs to all employers, labor organizations, and employment agencies in order to help them understand the requirements.

Act. Mich. Comp. Laws Ann., § 37.1212.

Michigan Department of Civil Rights
Minnesota Recommended, not required. Minnesota Department of Human Rights
Mississippi Recommended, not required. Mississippi Department of Human Services
Missouri Recommended, not required. Missouri Department of Labor & Industrial Relations
Montana Recommended, not required. Montana Department of Labor & Industry
Nebraska Recommended, not required. Nebraska Equal Opportunity Commission
Nevada

(Nevada Administrative Code)

All state employees must take a certified sexual harassment class within six months of their appointments and must take a certified refresher sexual harassment course every two years after they take the first one. An appointing authority can order any employee to retake a course or to take additional courses.

Nev. Admin. Code ch. 284, s. 496.

Nevada Equal Rights Commission
New Hampshire Recommended, not required. New Hampshire Commission for Human Rights
New Jersey

(Gaines v. Bellino)

Required for all state agencies. All state employees must take a certified class on sexual harassment within six months of their employment and take a refresher course every two years thereafter. New Jersey Division on Civil Rights
New Mexico

(State Code)

Primary and secondary education providers and centers are required to train all school personnel at least once a year.

N.M.A.C. 6.60.9.9 (C)(11)

New Mexico Department of Workplace Solutions
New York

New York

(continued)

Beginning 9 October 2018, all private and public employers in the state of New York are required to conduct annual anti-harassment training for all employees and distribute a written anti-harassment policy. The deadline for the initial round of training is 9 October 2019. The training must be interactive and contain the following:

  • An explanation of what constitutes unlawful or sexual harassment
  • Examples of conduct that would be considered unlawful or sexual harassment
  • Information on state and federal laws concerning sexual harassment and resources for victims
  • Information on employees rights and forums for resolving complaints administratively and judicially

New York State Division of Human Rights

For New York City:

Beginning 1 April 2019, the Stop Sexual Harassment in NYC Act requires all employers located in New York City with more than 15 employees, including interns, to conduct an annual anti-sexual harassment training for all employees, supervisors and managers. Employers in New York City will also be responsible for providing anti-sexual harassment training to new employees, who work more than 80 hours per year, within 90 days of their hiring date.

New York City Council

In the OpenSesame catalog: filter by New York Anti-Harassment to find courses that meet these requirements.

North Carolina

(North Carolina Administrative Code)

All state agencies are required to create an unlawful workplace harassment plan, which includes implementation of harassment training and other employee education programs.

25 N.C.A.C. 1J.1101.

North Carolina Human Relations Commission
North Dakota Recommended, not required. North Dakota Department of Labor
Ohio

(Ohio Administrative Code)

No requirements but the state suggests that employers take all necessary steps to prevent sexual harassment because prevention is the best way to eliminate it. Raising the issue of, stating disapproval of, developing sanctions against, and informing employees of their rights and how to raise the issue of sexual harassment are suggested steps.

Ohio Adm. Code 4112-5-05(J)(7).

Ohio Civil Rights Commission
Oklahoma

(Oklahoma Fair Employment Practices Act)

All state employees who investigate discrimination complaints should receive equal employment opportunity, discrimination, and burdens of proof training.

Okla. Stat. Tit. 74, § 840.21(F.1); tit. 530, § 10-3-20.

Oklahoma Office of the Attorney General
Oregon Training is not required, but The Workplace Fairness Act requires employers to adopt a written anti-discrimination and anti-harassment policy by October 1, 2020. A template for this policy can be found at the Bureau of Labor and Industries site. Oregon’s Workplace Fairness Act (SB 726)
Pennsylvania

(Executive Order)

State agency employees must receive sexual harassment prevention training, which may include written materials, educational videos, orientation sessions, workplace discussions, and individual counseling.

4 Pa. Code Sec. 7.595.

Pennsylvania Human Relations Commission
Rhode Island

(Rhode Island Sexual Harassment, Education, and Training Law)

No requirements but employers are encouraged to conduct education and training programs for new employees within a year of employment and provide additional training for employees in managerial or supervisory roles that describes the responsibilities of managers and supervisors in sexual harassment incidents within one year of commencement of those positions.

R.I. Gen. Laws ch. 118,§§ 28-51-2(c), 28-51-3.

Rhode Island Commission for Human Rights
South Carolina Recommended, not required. South Carolina Human Affairs Commission
South Dakota Recommended, not required. South Dakota Department of Labor and Regulation
Tennessee

(Tennessee State Employees’ Sexual Harassment Law)

The state Department of Personnel must assist each department with planning and delivering sexual harassment prevention training to all public employees.

Tenn. Code § 4-3-1703.

Tennessee Human Rights Commission
Texas

(Texas Employment Discrimination Law)

All state employees must receive employment discrimination training, which includes sexual harassment issues, within 30 days of the start of employment. Training must be repeated every two years thereafter.

Tex. Lab. Code. § 21.010.

Texas Employee Rights & Laws
Utah

(Utah Administrative Code)

All state employers must provide sexual harassment training that is approved by the Department of Human Resource Management and Risk Management to all employees within 90 days of hire and a refresher training course at least every three years. 

Utah Admin Code R477-10-4.

Sexual harassment training should cover the types of protected class harassment, retaliation, how to report harassment, and make complaints.

State of Utah Labor Commission

Employee Guide to Workplace Harassment Prevention

Vermont

(Vermont Fair Employment Practices Act)

No requirements, but all employers are encouraged to provide a sexual harassment training program to all existing employees and all new employees within one year of the start of employment. Additional training for managers and supervisors is also encouraged.

Vt. Stat. Ann. tit. 21, § 495h(f).

Vermont Human Rights Commission
Virginia Recommended, not required. Virginia Human Rights Council
Washington

(Executive Order)

All state employees must take sexual harassment training in order to prevent and eliminate sexual harassment. Washington State Human Rights Commission
West Virginia Recommended, not required. West Virginia Human Rights Commission
Wisconsin No requirements but the state advises employers to provide training to sensitize employees on the issue of harassment and periodically remind them to maintain a harassment-free workplace. Wisconsin’s Equal Rights Division
Wyoming Recommended, not required. Wyoming Department of Workforce Services

 

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Help your in-house experts create effective virtual learning https://www.opensesame.com/site/blog/help-your-in-house-experts-create-effective-virtual-learning/ https://www.opensesame.com/site/blog/help-your-in-house-experts-create-effective-virtual-learning/#respond Mon, 14 Dec 2020 22:30:02 +0000 https://live-marketing.opensesame.com/site/?p=14283 Anyone who’s ever tried to shoot a good how-to video knows that it’s harder than it looks. It’s not just technical issues like lighting, sound, holding the camera steady, and changing focus between the speaker and the object or task. It’s also choosing what to say and saying it clearly, coherently, and concisely: is this... Read more »

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Anyone who’s ever tried to shoot a good how-to video knows that it’s harder than it looks. It’s not just technical issues like lighting, sound, holding the camera steady, and changing focus between the speaker and the object or task. It’s also choosing what to say and saying it clearly, coherently, and concisely: is this bit of context useful to include, or is it just excess background information? It’s easy to ramble. It’s difficult to be clear. And this is just one type of virtual training.

Social distancing combined with a high rate of change has truly made 2020 the year of virtual learning. Change just keeps coming and with it the pressure to train employees and customers alike on new knowledge, skills, and procedures. There’s tremendous demand for just-in-time online training in small nuggets that tell people exactly what they need to know to do one specific thing right now. When it’s the same thing everyone else has to do (like learn how to wash your hands really well), off-the-shelf training provides an ideal solution. But when it’s something specific to your company or even your department, there’s no such thing as off the shelf.

For custom content, you could partner with a company that specializes in developing custom training. They can work with your internal experts to create exactly what you need and get it into your learners’ hands in just the right format. At Obsidian Learning, we do this all the time with our customers, so we know the advantages and disadvantages of this arrangement. One of the big disadvantages is how long it takes to get internal approval to use an outside vendor if you don’t already have a partnership in place. You might even have to issue an RFP. When it comes to an urgent training need, who has time for that?

Without external help the burden to create fast, effective online training usually falls on in-house subject matter experts. But experts in a field are often not experts in training—especially in training online; especially in training online effectively. Even learning professionals may find themselves out of their depth, needing to refresh or extend their skills around virtual training development and delivery.

Effective virtual and face-to-face learning share many of the same requirements, including designing for the audience, setting clear learning objectives, structuring, and right-sizing deliverables appropriately, clear presentation, and reinforcing learning. But there are also unique challenges and opportunities when it comes to virtual delivery and the many virtual deliverables available: videos, animations, infographics, step-by-step instructions, web-based training, live virtual events, and more.

No one has to reinvent the wheel on this. Obsidian’s Virtual Learning series provides targeted training modules to guide your employees in creating their own virtual training nuggets and programs. 


Monica Savage is President of Obsidian Learning, which creates both off-the-shelf and custom learning solutions. The Obsidian Virtual Team Building series offers a program to help people connect, thrive, and be more productive while also having fun. Our Virtual Learning series guides employees tasked with creating their own virtual training. Our library on Open Sesame expands weekly as we pivot with you to meet today’s challenges. 

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Free course of the week: Be proactive! Inclusion starts with you https://www.opensesame.com/site/blog/free-course-of-the-week-be-proactive-inclusion-starts-with-you/ https://www.opensesame.com/site/blog/free-course-of-the-week-be-proactive-inclusion-starts-with-you/#respond Mon, 14 Dec 2020 22:13:55 +0000 https://live-marketing.opensesame.com/site/?p=14277 An organization’s training and education on diversity, equity, and inclusion not only improves the diversity and inclusivity of their people, but also their processes, and products, which in turn leads to innovation and growth. Building an inclusive environment requires proactivity from all levels of an organization but it can be tough to know where to... Read more »

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An organization’s training and education on diversity, equity, and inclusion not only improves the diversity and inclusivity of their people, but also their processes, and products, which in turn leads to innovation and growth. Building an inclusive environment requires proactivity from all levels of an organization but it can be tough to know where to start and what small steps everyone can take.  

In OpenSesame’s free course of the week, learn how you can be proactive about inclusion in your workplace. This course, “Be Proactive! Inclusion Starts with You” from publisher Enspark, teaches how to how to respond when witnessing an individual or group of people experiencing any form of discrimination or harassment.

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. Check out our free course of the week, and if you have any questions contact us at info@opensesame.com today.

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Free course of the week: Mindfulness for organizations https://www.opensesame.com/site/blog/free-course-of-the-week-mindfulness-for-organizations/ https://www.opensesame.com/site/blog/free-course-of-the-week-mindfulness-for-organizations/#respond Tue, 08 Dec 2020 22:55:05 +0000 https://live-marketing.opensesame.com/site/?p=14226 In service industries, the customer is always right, but that simple phrase isn’t an all-encompassing directive for great customer service. A key part of providing satisfying customer service is treating even the most difficult clients with kindness and compassion, a skill that takes practice and training.   In OpenSesame’s free course of the week, learn how... Read more »

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In service industries, the customer is always right, but that simple phrase isn’t an all-encompassing directive for great customer service. A key part of providing satisfying customer service is treating even the most difficult clients with kindness and compassion, a skill that takes practice and training.  

In OpenSesame’s free course of the week, learn how customers become happier when strategies of kindness and compassion form the foundation of a company’s customer service proposition. This course, “Mindfulness for Organizations: Kindness, Compassion, and Competitive Advantage” from publisher Big Think, arms your learners with tips and techniques for happier clients that leads to more business.

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. Check out our free course of the week, and if you have any questions contact us at info@opensesame.com today.

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Unconscious bias is impacting your organizational performance, whether you know it or not https://www.opensesame.com/site/blog/unconscious-bias-is-impacting-your-organizational-performance-whether-you-know-it-or-not/ https://www.opensesame.com/site/blog/unconscious-bias-is-impacting-your-organizational-performance-whether-you-know-it-or-not/#respond Sat, 05 Dec 2020 00:45:35 +0000 https://live-marketing.opensesame.com/site/?p=14218 In a recent webinar with Training Magazine, Pamela Fuller, Chief Thought Leader on Inclusion and Bias at FranklinCovey, explored how to reframe unconscious bias to create a workplace where everyone feels valued and volunteers their best efforts. Every day, people are faced with countless bits of information while making decisions of all sizes. As they... Read more »

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In a recent webinar with Training Magazine, Pamela Fuller, Chief Thought Leader on Inclusion and Bias at FranklinCovey, explored how to reframe unconscious bias to create a workplace where everyone feels valued and volunteers their best efforts. Every day, people are faced with countless bits of information while making decisions of all sizes. As they confront more and more information, requiring them to act quickly while considering varying perspectives, they’re primed to rely on biased thinking.

Why? Unconscious biases are shortcuts that help our brains compensate for overload, which can affect how we make decisions, engage with others, and respond to various situations and circumstances, but they often limit potential, inhibit performance, and can lead to poor decision-making. People perform best at work when they feel respected, included, and valued. 

There are three major bias traps that people fall into. 

These are circumstances when we are more likely to fall into biased thinking: 

    • Information overload– When we are bombarded with information our brains filter that information automatically but some of that information is actually useful and important. 
    • Feelings over facts– When we have strong feelings about something we tend to be driven by beliefs rather than facts. 
    • Shortcuts– By acting quickly we use shortcuts, but these time savers are based on bias and can be simplistic and counterproductive. 
How to impact change in your organization
    1. Identify bias- The first step to identifying bias is self-awareness. It’s important to recognize that bias exists in everyone and to think about how those biases might be in play with the decisions we make. 
    2. Cultivate connection- By being open we can create meaningful connections, see past bias, and value the people around us. Using empathy and curiosity we can learn more about our colleagues, and get to know them, their goals, and their challenges in a substantial way. 
    3. Choose courage- Effectively confronting bias creates a space where all are values and are able to contribute their best. 

By recognizing unconscious bias you can learn to see how those biases are affecting your decisions and move past them. Learn more and watch the webinar here

With courses offered in multiple languages, and available on multiple devices, we help companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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OpenSesame partners with Harvard Business Publishing Corporate Learning to increase access to world-class leadership experiences https://www.opensesame.com/site/blog/opensesame-partners-with-harvard-business-publishing-corporate-learning-to-increase-access-to-world-class-leadership-experiences/ https://www.opensesame.com/site/blog/opensesame-partners-with-harvard-business-publishing-corporate-learning-to-increase-access-to-world-class-leadership-experiences/#respond Tue, 01 Dec 2020 18:25:08 +0000 https://live-marketing.opensesame.com/site/?p=14210 PORTLAND, OR – OpenSesame, the elearning innovator, announced the addition of leadership development solutions from Harvard Business Publishing Corporate Learning to its comprehensive catalog of 20,000+ elearning courses, delivering high-impact digital learning content that drives business results. “We are delighted to welcome one of the best-known names in business education to the OpenSesame catalog,” said... Read more »

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PORTLAND, OR – OpenSesame, the elearning innovator, announced the addition of leadership development solutions from Harvard Business Publishing Corporate Learning to its comprehensive catalog of 20,000+ elearning courses, delivering high-impact digital learning content that drives business results.

“We are delighted to welcome one of the best-known names in business education to the OpenSesame catalog,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “As companies continue to pivot in response to today’s challenging business environment, leaders are seeking new ideas and inspiration to keep their teams motivated and engaged. OpenSesame’s partnership with Harvard Business Publishing Corporate Learning enables our customers to put ideas from some of the world’s most successful businesses and thought leaders to work in their own organizations.”

Harvard Business Publishing Corporate Learning, a wholly-owned, not-for-profit subsidiary of Harvard University, turns the most important and provocative ideas influencing business—fueled by the latest thinking in Harvard Business School, Harvard Business Review, and other world-renowned experts— into impactful and actionable skill-building and learning experiences that help build strong leaders across organizations. Companies using OpenSesame can now access Harvard ManageMentor® through the OpenSesame catalog.

“The last few months have upended business as we know it, and the future will continue to be an environment of continued uncertainty and complexity,” said Ian Fanton, Senior Vice President and Head of Corporate Learning at Harvard Business Publishing. “Leadership matters more than ever as we all work to keep our talent encouraged, productive, collaborating, learning, and leading themselves and others in our organizations. Today’s leaders want engaging, actionable learning experiences that are relevant to their needs and can be completed on their own schedules. As part of the OpenSesame catalog, we can now deliver our flexible and adaptive learning experiences, fueled by the best ideas in business, on any learning management system (LMS), allowing us to reach more leaders around the world regardless of which technology platform they use.”


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, but you’ll also find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About Harvard Business Publishing Corporate Learning

With more than 25 years of success delivering dynamic learning experiences to the world’s biggest brands, Harvard Business Publishing Corporate Learning partners with Global 2000 companies to co-create leadership-development solutions that align with strategy and engage learners. The company combines unrivaled subject-matter expertise and scale with unmatched flexibility and contextualization to bring the right programs to the right learners in the most useful ways. From highly focused executive leadership programs to enterprise-wide engagements for thousands of global employees, each learning experience leverages the remarkable depth and breadth of Harvard Business School and Harvard Business Review resources, industry experts, technology-enabled and user-friendly solutions, and a creative, collaborative mindset to help clients discover something new. The result is stronger companies better prepared to meet their challenges and thrive both today and in the future. Harvard Business Publishing is comprised of three market groups—Higher Education, Corporate Learning, and Harvard Business Review Group—and is an affiliate of Harvard Business School. To learn more, visit www.harvardbusiness.org.

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Free Course of the Week: The Power of Gratitude https://www.opensesame.com/site/blog/free-course-of-the-week-the-power-of-gratitude/ https://www.opensesame.com/site/blog/free-course-of-the-week-the-power-of-gratitude/#respond Mon, 30 Nov 2020 19:42:55 +0000 https://live-marketing.opensesame.com/site/?p=14205 After Thanksgiving, we’ve been feeling extra thankful for the great people in our community who have been a source of support and inspiration in what has been a hectic and at times isolating year. However, sometimes it can be difficult to take time to appreciate the people we’re grateful for and even harder to properly... Read more »

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After Thanksgiving, we’ve been feeling extra thankful for the great people in our community who have been a source of support and inspiration in what has been a hectic and at times isolating year. However, sometimes it can be difficult to take time to appreciate the people we’re grateful for and even harder to properly communicate our gratitude to them. 

In OpenSesame’s free course of the week, learn how to adopt an attitude of gratitude with the tips and techniques presented in the Raising Resiliency series from publisher Mindscaling. The Power of Gratitude course will teach you how to give and receive sincere gratitude. It discusses the importance of creativity in employing different forms of gratitude to best suit different types of employees. As a result, those around you will feel truly appreciated, improving both your personal and working relationships.

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. Check out our free course of the week, and if you have any questions contact us at info@opensesame.com today.

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Creating belonging in your organisation https://www.opensesame.com/site/blog/creating-belonging-in-your-organisation/ https://www.opensesame.com/site/blog/creating-belonging-in-your-organisation/#respond Wed, 25 Nov 2020 21:37:42 +0000 https://live-marketing.opensesame.com/site/?p=14107 Belonging is an essential element of feeling included. But how do you ensure every member of your team feels like they belong? Just because you or someone else in the team feel included – doesn’t mean that this is how everyone feels, and you may not know or even understand why someone doesn’t feel like... Read more »

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Belonging is an essential element of feeling included. But how do you ensure every member of your team feels like they belong? Just because you or someone else in the team feel included – doesn’t mean that this is how everyone feels, and you may not know or even understand why someone doesn’t feel like they belong. 

It’s complicated and it takes effort. But remember, the size of the prize is big. If you want an outstanding and exceptional high-performing organisation you need to climb that mountain.

According to Abraham Maslow, satisfying the need to belong is a prerequisite to developing self-esteem and confidence, which in turn is a prerequisite for self-actualization, the motive to realize one’s fullest potential. These higher-order needs require a social context, which is why belonging supports self-esteem in Maslow’s pyramid. The need to belong is driven by evolutionary factors. It is a powerful, fundamental, and extremely pervasive motivation.

Why is belonging important? 

Throughout history, the idea of belonging to a ‘tribe’ or a ‘people’ has helped us to protect and define ourselves. Belonging helps us feel: 

    • valued, needed, and accepted by others 
    • safer 
    • that our beliefs are valid 
    • that our efforts are worthwhile 
    • comforted by being with others who share our interests and values.

BetterUp recently found: Employees with a high sense of belonging take 75% fewer sick days than employees who feel excluded. These sick days equate to almost $2.5 million worth of lost productivity each year, per 10,000 workers.

    • Excluded employees have a 50% higher rate of turnover than employees who feel they belong, costing organisations about $10 million annually per 10,000 employees.
    • Employees see a 56% in job performance when they feel like they belong, resulting in a gain of $52 million per year for every 10,000 employees.

In addition, workers’ careers benefit from belonging. Individuals who felt highly connected at work received twice as many raises and were 18 times more likely to be promoted in a six month period than people who felt excluded.

Finally, BetterUp conducted online simulations of exclusion in team settings and found that excluded people were 25% less productive in working toward their team’s goals.

According to the Harvard Business Review, more than 40% of people feel emotionally and physically isolated at work, a finding that transcends gender, age, and ethnicity. 

Create allies at work

A powerful preventative solution BetterUp found through their simulations was the addition of an ally to the team, defined as “someone who acknowledges and includes you.” With an ally in place, active exclusion by others had no impact on the person being left out, counteracting the 25% productivity loss seen in excluded people who had no ally.

Our program Career IGNITE is designed to create just that. It enables you to create Structured Inclusive Mentoring. Learn more here.


Maureen Frank is a disruptor! She challenges leaders and organizations to get real about inclusion and diversity. She comes to the world of inclusion and diversity from a strong commercial background. Her focus is on ROI and results – not just ticking boxes for the sake of it. Check some of the stories out at www.emberin.com.

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Free course of the week: Seated desk yoga https://www.opensesame.com/site/blog/free-course-of-the-week-seated-desk-yoga/ https://www.opensesame.com/site/blog/free-course-of-the-week-seated-desk-yoga/#respond Mon, 23 Nov 2020 17:11:52 +0000 https://live-marketing.opensesame.com/site/?p=14180 Sitting at a desk eight hours per day, five days a week can cause long term problems without you even realizing it. Sitting, in an office chair or in general, is a static posture that increases stress in the back, shoulders, arms, and legs, and in particular, can add large amounts of pressure to the... Read more »

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Sitting at a desk eight hours per day, five days a week can cause long term problems without you even realizing it. Sitting, in an office chair or in general, is a static posture that increases stress in the back, shoulders, arms, and legs, and in particular, can add large amounts of pressure to the back muscles and spinal discs. 

Working at your desk all day can be mentally and physically draining. Taking just a few minutes to perform a simple, seated, yoga exercise can help increase your energy, reduce stress, and improve your workflow rhythm. In OpenSesame’s free course of the week, learn in just five minutes how to perform a simple, seated yoga exercise to increase energy and reduce stress, and build a routine of daily activity at your desk. Get the free course here

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. Check out our free course of the week, and if you have any questions contact us at info@opensesame.com today.

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State-specific COVID-19 training requirements (United States) https://www.opensesame.com/site/blog/state-specific-covid-19-training-requirements-united-states/ https://www.opensesame.com/site/blog/state-specific-covid-19-training-requirements-united-states/#respond Mon, 23 Nov 2020 05:52:57 +0000 https://live-marketing.opensesame.com/site/?p=14176 COVID-19 safety precautions are a good policy for the health and safety of your organization, and currently, several U.S states require COVID-19 employee training for businesses to reopen or remain open. Most of these specified states outline specific content that must be included in the employee training, and what industries it impacts.  OpenSesame is here... Read more »

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COVID-19 safety precautions are a good policy for the health and safety of your organization, and currently, several U.S states require COVID-19 employee training for businesses to reopen or remain open. Most of these specified states outline specific content that must be included in the employee training, and what industries it impacts. 

OpenSesame is here to support you every step of the way. Check out these specially curated courses on creating an infection control plan, keeping your workplace safe, and infection safety courses offered in multiple languages to keep your employees safe and compliant with new mandates. To learn more about how OpenSesame can help your organization meet your COVID-19 safety training requirements and keep your employees safe at work, contact us at info@opensesame.com today.

The following states require COVID-19 workplace safety training:

State COVID-19 training Requirement Additional Information
California All employees in California must complete COVID-19 workplace safety training.  California’s Division of Occupational Safety and Health (“Cal/OSHA”). 
Connecticut Specific requirements vary by industry, but all Connecticut employers are required to provide a level of COVID-19 workplace safety training. The training must be provided during working hours at no cost to employees and must be presented in the employees’ language and literacy level. 

 

State of Connecticut’s COVID-29 training resource guide

 

 

Illinois Businesses are to provide COVID-19 training to employees. Illinois Department of Commerce and Economic Opportunity (DCEO) 
Kentucky Kentucky requires every entity in the state to provide COVID-19 safety training to all employees on how to isolate individuals with suspected or confirmed COVID-19, and how to report possible cases. 

 

 

The Kentucky Healthy at Work Guidelines provides that each business or organization allowed to reopen in the state meet certain “minimum requirements” before reopening. 

 

Maine Required per the Maine Department of Economic Development’s COVID-19 Prevention Checklist. These checklists specifically state that in order to reopen, businesses must commit to complying with the requirements of these checklists.  The Checklists require employee safety training in several industries, such as retail, lodging, restaurants, and fitness centers. The mandated training generally must include certain content, including:

  • Hand hygiene
  • Social distancing
  • Monitoring personal health and temperature
  • Personal protective equipment
  • Laundering of face coverings and uniforms
  • Cleaning protocols and how to safely use cleaning supplies
Massachusetts Massachusetts’ employers must provide employees with COVID-19 workplace training.  The state has issued Mandatory Safety Standards for Workplaces, which instruct all businesses to provide training for employees regarding social distancing and hygiene protocols.
Michigan Mandatory training for all employees.  Michigan Occupational Safety and Health Administration (MIOSHA) issued Emergency Rules implementing COVID-19 workplace safety requirements for businesses that resume in-person work, including employee training
Minnesota Mandatory for all employers.  Minnesota Industry Guidance for Safely Reopening: General Industry Guidance (MN COVID-19 Guidance) states that employers are required to pay for the training, and the training must be provided in a manner and language that each employee can understand.
New Hampshire New Hampshire employers must provide employees with COVID-19 safe workplace training.  COVID-19 Reopening Guidance 
New Mexico New Mexico mandates COVID-19 safe workplace training for all employees.  According to guidance issued by the state, employers are required to train all employees on daily cleaning and disinfecting protocol, hygiene, and respiratory etiquette (e.g., covering coughs).
New York New York State requires COVID-19 safe workplace training for all employees.  According to industry-specific guidelines issued by the state, businesses must train all personnel on the new protocols and frequently communicate safety guidelines.
Oregon  Oregon employers must provide COVID-19 safe workplace training to all employees.  The Governor of Oregon recently issued an Executive Order, which provides that businesses must train all employees in safety requirements and expectations at physical worksites. Training must be in the language understood by all employees.
Rhode Island Rhode Island requires that all employees receive COVID-19 workplace safety training. The Rhode Island Department of Health issued an Emergency Rule, stating all employees shall be trained to follow the standards and requirements of these regulations and new employees shall be trained as they are hired.” 
Vermont Vermont requires all employers to provide COVID-19 safe workplace training. Vermont’s Governor Executive Order
Virginia The Virginia Department of Labor and Industries issued a statement that the Department intends to adopt a Proposed Permanent Standard for Infectious Disease Prevention for COVID-19, within six months, with an effective date no later than January 27, 2021. The language of the Proposed Permanent Standard is based on the Emergency Temporary Standard (ETS), which was adopted on July 15, 2020. Find the Emergency Temporary Standard Infectious Disease Prevention here. Requires employers to provide all employees with job-specific education and training on preventing transmission of COVID-19, including initial and routine/refresher training. 
Washington Basic workplace hazard education about the coronavirus must be provided to employees in a language they best understand. Washington State of Labor and Industries – COVID 19

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State of the learning platform market: COVID-19’s impact https://www.opensesame.com/site/blog/state-of-the-learning-platform-market-covid-19s-impact/ https://www.opensesame.com/site/blog/state-of-the-learning-platform-market-covid-19s-impact/#respond Thu, 19 Nov 2020 23:29:17 +0000 https://live-marketing.opensesame.com/site/?p=14171 This year has been marked by cataclysmic changes to how we work and how we live due to COVID-19 and the ensuing shift to work from home. In October 2020, OpenSesame conducted a state of the learning platform market survey completed by 29 LMS and LXP providers to collect observations and trends in the industry... Read more »

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This year has been marked by cataclysmic changes to how we work and how we live due to COVID-19 and the ensuing shift to work from home. In October 2020, OpenSesame conducted a state of the learning platform market survey completed by 29 LMS and LXP providers to collect observations and trends in the industry alongside COVID’s presence.

Learning platform providers growing despite COVID-19

While learning platform providers continue to express concern about the impact that the economic slowdown will have on learning and development budgets, they are still seeing growth and project continued growth in Q4. In fact, 65% of providers surveyed have seen year over year growth despite COVID-19 and 62% of platform providers added new customers in 1H. 2020 Customer churn has not been an issue this year for most providers and 72% report a forecast of adding upwards of 10 new customers this quarter.  

Adjusted plans for customers and providers alike 

Generally speaking, 25 of the learning platform providers shared that they are excited companies are moving to online elearning training programs due to shelter-in-place and that they will be able to experience the many benefits that come with online learning programs. This could have long-reaching ramifications as more organizations make online training their new normal.  

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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Why corporate wellness is an important part of your learning strategy https://www.opensesame.com/site/blog/why-corporate-wellness-is-an-important-part-of-your-learning-strategy/ https://www.opensesame.com/site/blog/why-corporate-wellness-is-an-important-part-of-your-learning-strategy/#respond Wed, 18 Nov 2020 22:21:29 +0000 https://live-marketing.opensesame.com/site/?p=14166 Prioritizing corporate wellness can improve workplace performance Employees can’t perform at their best if they don’t feel their best. Poor work-life balance, low nutrition, over-exhaustion, and a lack of stress management could all contribute negatively to employees’ productivity and ability to engage at work. Burnout is costing some companies billions of dollars every year due... Read more »

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Prioritizing corporate wellness can improve workplace performance

Employees can’t perform at their best if they don’t feel their best. Poor work-life balance, low nutrition, over-exhaustion, and a lack of stress management could all contribute negatively to employees’ productivity and ability to engage at work.

Burnout is costing some companies billions of dollars every year due to rising healthcare costs, turnover rates, absenteeism, and presenteeism—when an employee comes to work but underperforms due to stress or other health-related issues.  

Thankfully, companies can boost the success of their employees and their organization by adding employee wellness training into existing learning strategies. A dynamic and holistic approach to corporate wellness can result in:

Remarkable ROI

A critical meta-analysis on the costs and savings associated with employee wellness programs revealed an average ratio of 6:1 return on investment. Medical costs fall by about $3.27 and absenteeism costs fall by about $2.73 for every dollar spent on employee wellness programs.

Increased productivity  

One survey measured about a 10 percent increase in productivity and participation due to corporate wellness programs that helped employees improve their diet and exercise habits. This was a small study, but it has big implications for companies looking to improve their operational productivity through health policies.

Happier, healthier employees

Supporting employee wellbeing not only improves a company’s bottom line, but it also expresses corporate care for employees. The Care Study, a survey designed to study the impact of employees’ perceived care from employers, revealed all of the following benefits for employees who feel cared for: 

    • They intend to stay with the organization significantly longer
    • They’re more likely to recommend the organization as a great place to work
    • They experience less stress
    • They’re significantly more engaged
    • They’re less likely to experience burnout
    • They feel more included at work
Tackle corporate wellness with the Everyday Wellbeing series on OpenSesame

The Everyday Wellbeing series from Maestro is a 10-course curriculum that teaches your team the well-rounded habits that make up a healthy lifestyle, including hydration, nutrition, exercise, and sleep. Everyday Wellbeing introduces the basic science of these wellness principles and provides clear strategies for how your team can integrate them into their own life.

These courses meet employees where they’re at, help them establish their own health goals, and provide next-steps for moving forward. Each module provides a few action items and printable job aids so it’s easier than ever for learners to start making progress toward a healthier lifestyle.


About the Author

We’re Maestro. A team of talented individuals who love using design and technology to solve problems. We’ve partnered with OpenSesame to design learning that helps people and brands perform beautifully. Learning that’s intentionally crafted to inspire growth in your business and in the life of each person on your team. Visit meetmaestro.com to learn more.

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Oregon’s new COVID-19 safety mandate and how it impacts your training https://www.opensesame.com/site/blog/oregons-new-covid-19-safety-mandate-and-how-it-impacts-your-training/ https://www.opensesame.com/site/blog/oregons-new-covid-19-safety-mandate-and-how-it-impacts-your-training/#respond Tue, 17 Nov 2020 17:20:05 +0000 https://live-marketing.opensesame.com/site/?p=14157 Governor Kate Brown announced on Friday Oregon’s new COVID-19 safety mandate which went into effect Monday, 16 November. With the new regulations, Oregon employers are required to:  Develop an infection-control plan to govern when workers must use personal protective equipment and describe specific hazard controls. Employers must also conduct a risk assessment, with feedback from... Read more »

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Governor Kate Brown announced on Friday Oregon’s new COVID-19 safety mandate which went into effect Monday, 16 November. With the new regulations, Oregon employers are required to

    • Develop an infection-control plan to govern when workers must use personal protective equipment and describe specific hazard controls. Employers must also conduct a risk assessment, with feedback from employees, to gauge potential hazards.
    • Inform and train workers about infection risk in the languages understood by their workers.

OpenSesame is here to support you every step of the way. Check out these specially curated courses on creating an infection control plan, keeping your workplace safe, and infection safety courses offered in multiple languages to keep your employees safe and comply with the new mandates.

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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Free course of the week: Building a respectful workplace https://www.opensesame.com/site/blog/free-course-of-the-week-building-a-respectful-workplace/ https://www.opensesame.com/site/blog/free-course-of-the-week-building-a-respectful-workplace/#respond Mon, 16 Nov 2020 17:11:27 +0000 https://live-marketing.opensesame.com/site/?p=14152 Feeling respected and valued at work is vital for a company’s morale and culture. If workers do not feel respected by their peers and supervisors, they may begin to search for work elsewhere.  The benefits of a respectful workplace include better morale, teamwork, lower absenteeism, lower turnover of staff, and improved productivity. Low turnover may... Read more »

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Feeling respected and valued at work is vital for a company’s morale and culture. If workers do not feel respected by their peers and supervisors, they may begin to search for work elsewhere.  The benefits of a respectful workplace include better morale, teamwork, lower absenteeism, lower turnover of staff, and improved productivity. Low turnover may not initially seem critical to your bottom line, but turnover costs can be expensive. The Saratoga Institute suggests that the average internal cost of turnover ranges from a minimum of one year’s pay and benefits to a maximum of two years’ salary. Other research indicates that total turnover costs can reach as high as 150% of an employee’s base salary.

A more respectful workplace runs more efficiently in many categories, so how can you foster respect in your organization? In OpenSesame’s free course of the week, Eve Ash and Peter Quarry discuss what actually constitutes respect, the different types of respect, and why respect is important. They identify the benefits of a respectful culture and how in turn these are a key predictor of appealing places to work. Get the free course here

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. Check out our free course of the week, and if you have any questions contact us at info@opensesame.com today.

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Tackle top business challenges head-on with a free trial from OpenSesame https://www.opensesame.com/site/blog/tackle-top-business-challenges-head-on-with-a-free-trial-from-opensesame/ https://www.opensesame.com/site/blog/tackle-top-business-challenges-head-on-with-a-free-trial-from-opensesame/#respond Fri, 13 Nov 2020 20:08:38 +0000 https://live-marketing.opensesame.com/site/?p=14148 OpenSesame curated free trial courses for you in our most popular and critical course categories to help your workforce stay productive, be engaged, manage remote teams, and develop their skills. Start your free trial today and check out our courses in these categories curated for you:  Diversity, Equity & Inclusion: Courses to help you create... Read more »

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OpenSesame curated free trial courses for you in our most popular and critical course categories to help your workforce stay productive, be engaged, manage remote teams, and develop their skills. Start your free trial today and check out our courses in these categories curated for you: 

    • Diversity, Equity & Inclusion: Courses to help you create a more inclusive work community. Training and education are powerful tools to help people become more open to new ideas and different perspectives as organizations strive to improve the diversity and inclusivity of their people, processes, and products.
    • 21st-Century Skills: Modern workforces need skills like collaboration, creativity, and problem-solving, and character qualities like persistence, curiosity, and initiative. Use this list to master the skills required to succeed in the 21st-century workplace.
    • Essential HR Compliance Toolkit: Find curated courses on topics including business ethics and code of conduct, cybersecurity, diversity and inclusion, and harassment prevention. 

With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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Upskilling your workforce in new technologies https://www.opensesame.com/site/blog/upskilling-your-workforce-in-new-technologies/ https://www.opensesame.com/site/blog/upskilling-your-workforce-in-new-technologies/#respond Thu, 12 Nov 2020 21:38:56 +0000 https://live-marketing.opensesame.com/site/?p=14139 November 8th was National STEM Day. This holiday celebrates science, technology, engineering, and mathematics education throughout the United States. STEM education doesn’t have to stop at the classroom though, and this holiday is a great opportunity to explore how to support members of your organization with upskilling training in STEM fields.    What is upskilling?  Upskilling... Read more »

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November 8th was National STEM Day. This holiday celebrates science, technology, engineering, and mathematics education throughout the United States. STEM education doesn’t have to stop at the classroom though, and this holiday is a great opportunity to explore how to support members of your organization with upskilling training in STEM fields.   

What is upskilling? 

Upskilling refers to the process of individuals learning new skills. Upskilling, reskilling, retraining, and even new-skilling are used interchangeably for the process

By 2030, as many as 375 million workers, or roughly 14% of the global workforce, may need to switch occupational categories as digitization, automation, and advances in artificial intelligence disrupt the world of work. To put that shift into context, it will have about the same impact on the workforce as the industrial revolution did, which means it is a great idea to take a proactive stance when it comes to offering upskilling programs in your workplace.  

Upskilling your workforce isn’t only beneficial to workers learning new skills, it can also help your organization create the kind of expertise your business requires.  A recent CareerBuilder survey found that nearly 60 percent of U.S. employers have job openings that stay vacant for 12 weeks or longer. HR managers say extended job vacancies can cost companies more than $800,000 annually.

Popular courses for upskilling in STEM include: 

    • Supply chain management
    • Graphic design
    • Software development
    • Operations research
    • Systems Engineering

Looking to upskill your workforce but not sure where to start? With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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Learning Unlocked from OpenSesame showcases unique perspectives on learning and leading https://www.opensesame.com/site/blog/learning-unlocked-from-opensesame-showcases-unique-perspectives-on-learning-and-leading/ https://www.opensesame.com/site/blog/learning-unlocked-from-opensesame-showcases-unique-perspectives-on-learning-and-leading/#respond Wed, 11 Nov 2020 00:56:04 +0000 https://live-marketing.opensesame.com/site/?p=14132 Thousands join OpenSesame every week for engaging virtual sessions with world-class speakers and visionary thinkers     Portland, OR – 10 November 2020 – Open to anyone and convenient for everyone, Learning Unlocked — the first-ever public learning and development conference from elearning innovator OpenSesame — connects attendees with authors, athletes, and other thought leaders in an... Read more »

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Thousands join OpenSesame every week for engaging virtual sessions with world-class speakers and visionary thinkers    

Portland, OR – 10 November 2020 – Open to anyone and convenient for everyone, Learning Unlocked — the first-ever public learning and development conference from elearning innovator OpenSesame — connects attendees with authors, athletes, and other thought leaders in an entirely digital and uniquely digestible format. 

Unlike other online conferences that take attendees away from their work for hours at a time with back-to-back sessions, Learning Unlocked brings inspiration to participants in a series of one-hour sessions broadcast live every Tuesday and Thursday over six weeks.

“With many traditional professional development programs canceled this year due to the pandemic, OpenSesame recognized an opportunity to leverage our expertise curating the best online training courses to create a truly engaging virtual conference experience,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. 

Since the series started in mid-October, thousands of people have tuned in to hear from a diverse lineup of speakers including Jake Olson, whose unprecedented success as a blind football player for the University of Southern California inspired millions; Lisa Bodell, bestselling author and founder and CEO of innovation firm Futurethink; and Mark Whitacre, who became the highest-level corporate executive in U.S. history to become an FBI whistleblower. 

Learning Unlocked continues live through 19 November with sessions from:

  • Casper Mørck, Head of Learning Technology – Americas at Siemens, who outlines ideas for overcoming the challenges of digital transformation. 
  • Julie Sexton, Vice President of Human Resources at Land O’Lakes, who shares what COVID-19 taught her team about implementing learning initiatives.
  • Jessica Mendoza, a two-time Olympic medal winner and ESPN sports broadcaster, who discusses standing up to societal conformity and embracing uniqueness.
  • Matthew Knowles, founder of Music World Entertainment and Destiny’s Child manager, who explores the traits highly successful people have in common.

To register for these sessions and get on-demand access to previous sessions, visit www.learningunlocked.com.  


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, but you’ll also find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

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OpenSesame announces partnership with OpenMind to deliver exclusive corporate wellness and mindfulness training https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-openmind-to-deliver-exclusive-corporate-wellness-and-mindfulness-training/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-openmind-to-deliver-exclusive-corporate-wellness-and-mindfulness-training/#respond Thu, 05 Nov 2020 00:58:02 +0000 https://live-marketing.opensesame.com/site/?p=14123 New courses from OpenMind and OpenSesame equip companies with wellness and mindfulness training designed to help working professionals find more balance  Portland, OR – 3 November 2020 – OpenSesame, the elearning innovator, announced the addition of OpenMind to its popular OpenSesame Plus subscription to expand its library of corporate wellness courses. These new courses, developed... Read more »

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New courses from OpenMind and OpenSesame equip companies with wellness and mindfulness training designed to help working professionals find more balance 

Portland, OR – 3 November 2020 – OpenSesame, the elearning innovator, announced the addition of OpenMind to its popular OpenSesame Plus subscription to expand its library of corporate wellness courses. These new courses, developed exclusively for OpenSesame, pair short, introductory-level courses with downloadable resources that help employees incorporate mindfulness into their daily routines.

“Keeping employees focused, engaged, healthy and happy is more important than ever,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “Being successful in today’s environment of constant change takes more than technical skills; it requires knowing how to handle stress, build resilience, solve problems, and take care of both your mind and body. I’m excited to welcome this unique offering of mindfulness and corporate wellness courses to our catalog.”

OpenMind’s cinema-style, video-based training walks learners through instructor-led exercises in meditation, breathing, nutrition, stress reduction, focus and other topics proven to help create happier, healthier workforces and improve productivity. Learners will want to return to these courses again and again as they develop and hone self-care practices they can use at work, at home, or on the road.

“We recognized a growing market demand for mindfulness and wellness training, particularly with the additional stress and anxiety people are experiencing this year,” said Dave McFarland, Senior Manager of Content at OpenSesame. “OpenMind makes mindfulness more accessible by illustrating how practices like meditation or yoga can seamlessly fit into employees’ busy schedules. I’m delighted to bring our customers such high-quality original content through our partnership with OpenMind, whose courses are available exclusively in the OpenSesame catalog.”


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About OpenMind

The OpenMind catalog offers courses to help people be more productive, energized and happy by taking care of their bodies and minds. The video-based training is provided by professional practitioners in mindfulness, yoga, physical therapy, and other wellness disciplines. Short, focused courses teach learners how to meditate, be more mindful and stretch their bodies to increase focus, reduce stress, and live and work better.

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Business relationship building is everyone’s job https://www.opensesame.com/site/blog/business-relationship-building-is-everyones-job/ https://www.opensesame.com/site/blog/business-relationship-building-is-everyones-job/#respond Tue, 03 Nov 2020 17:37:46 +0000 https://live-marketing.opensesame.com/site/?p=14109 It does not matter what business you are in: Relationships are everything. Not even the most technical, data-driven employee operates in a vacuum. Employees with good relationships are healthier, happier, and more likely to advance in their careers. Employers benefit through increased engagement, improved productivity, and a workforce that is less likely to leave. I... Read more »

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It does not matter what business you are in: Relationships are everything. Not even the most technical, data-driven employee operates in a vacuum. Employees with good relationships are healthier, happier, and more likely to advance in their careers. Employers benefit through increased engagement, improved productivity, and a workforce that is less likely to leave.

I was reminded of this when I spoke at a conference for users of a highly specialized and technical piece of software. Standing in front of an international audience of process engineers and manufacturing control managers, I wondered how my message would resonate with them. Would they dismiss business relationship building as just another “soft skill?”

My worries were unfounded. The audience was interactive, enthusiastic, and engaged (everything a speaker could hope for, in fact). Several audience members approached me afterwards, eager to share their own relationship building success stories.

Relationships Drive Success

As a specific and measurable job function, business relationship building is often ascribed to the sales and marketing team. Of the conference attendees I spoke with, however, few were directly responsible for managing relationships with clients or customers. Instead, they talked about building connections and maintaining relationships with people across all stages of the manufacturing cycle, including:

    • Vendors
    • Consultants
    • Partners
    • Coworkers
    • Bosses
    • Employees

I heard stories of engineers collaborating with marketers to produce operator-friendly communications, plant managers taking time to appreciate employees for a job well done, and technical support staff going above and beyond during large-scale installations. (Maintaining good relationships up and down the supply chain is mission critical when you are dealing with expensive and complicated software installations. These are long-term commitments that are not easily unraveled.)

Business Relationship Building Skills are Timeless

The importance of relationship building in business is nothing new, of course. In 1918, the Carnegie Foundation published A Study of Engineering Education by Charles Riborg Mann which concluded that soft skills were much more important to career success than hard skills.

In 2016, a group of researchers from Harvard University, the Carnegie Foundation, and Stanford Research Center extrapolated statistics from Riborg Mann’s 1918 report and concluded that 85% of job success comes from having well‐developed soft and people skills. The other 15% comes from technical skills and knowledge (i.e., hard skills).

So here we are, more than one hundred years later and the data still points to the indisputable fact that soft skills—like collaboration, communication, and connection—are essential to job success. Yet many companies still spend 75% or more of their training budgets on the development of hard skills. Isn’t it time to revisit these numbers?

Offered through OpenSesame, The Galvanizing Group’s library of interactive online courses—focused on relationship building and personal effectiveness—helps develop learners’ essential business skills and transforms the way employees build and maintain relationships.


Patrick Galvin is a TEDx speaker, author, and the chief galvanizer of The Galvanizing Group which was founded on the belief that business relationship building is a skill that can be learned, improved, tracked, and measured. Patrick is also a keynote speaker at OpenSesame’s Learning Unlocked 2020.

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Be on trend https://www.opensesame.com/site/blog/be-on-trend/ https://www.opensesame.com/site/blog/be-on-trend/#respond Thu, 22 Oct 2020 23:07:30 +0000 https://live-marketing.opensesame.com/site/?p=14075 Now more than ever, it is critical that your business strategy is on trend with what customers want and need.  Things are changing rapidly for so many businesses you must be flexible and adapt or your business might just disappear.   Start by identifying the trends that are on fire right now (they might be COVID... Read more »

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Now more than ever, it is critical that your business strategy is on trend with what customers want and need.  Things are changing rapidly for so many businesses you must be flexible and adapt or your business might just disappear.  

Start by identifying the trends that are on fire right now (they might be COVID related and might not).  Next, examine your current business strategy and see how you can integrate those trends into your business today (or in the short term).  Third, realign your go-to-market strategy to incorporate the trend into your unique value proposition, messaging, positioning, product, pricing and even your target market.  

I have a client who offers an incredible line of coffee function drinks (www.smariorganics.com) which has three SKUs (KETO, Mocha, and New Orleans).  And guess which one far outsells the other two.  You got it, KETO.  Why?  Because it is on trend.  

You want the momentum from that trend to be pushing your business forward (and sales up) rather than the drag of not being on trend and holding you back.  I can tell you from experience, businesses that are on trend are so much easier to run than ones that is not.  

If you would like to learn more about being on trend, just click on the video below:  


Seth Godin is an online marketing guru is well-known for advice about branding, promotion, and positioning. Given his field of expertise, it’s no surprise that he’s made all the right moves when it comes to thought leadership. He parlayed his internet startup experience in the 1990s and early 2000s into 18 best-selling books, is a sought-after speaker at major industry events, and offers blog posts, videos, and links to interviews via his website. He’s also garnered a significant following on social media, with hundreds of thousands of followers awaiting his next pithy post.

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Leveling up with gamification https://www.opensesame.com/site/blog/leveling-up-with-gamification/ https://www.opensesame.com/site/blog/leveling-up-with-gamification/#respond Fri, 16 Oct 2020 21:14:40 +0000 https://live-marketing.opensesame.com/site/?p=14044 There’s no denying that gamification is a term that’s been kicking  around the industry for some time now. But aside from netting you a few points at buzzword bingo, what does it actually mean? Gamification is when you take elements that you usually come across in games. This might be things like point scoring, competition... Read more »

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There’s no denying that gamification is a term that’s been kicking  around the industry for some time now. But aside from netting you a few points at buzzword bingo, what does it actually mean?

Gamification is when you take elements that you usually come across in games. This might be things like point scoring, competition or risk and reward. You then apply those elements to other things – in our case, digital learning.

It doesn’t mean that you need to turn your course into one big game, though. That sort of approach would often be prohibitively expensive and time consuming. Luckily, there are simpler ways to utilise gamification.

Before I get to that, there is one killer question that needs to be answered: why bother at all?

In a word – engagement.

In my view, digital learning demands engagement in order for it to be successful. Unengaged learners might complete the course in order to tick a box, but they won’t learn anything. And if they’re not going to learn anything then you’ve got to question the point of the course in the first place.

There are lots of ways to make a digital learning course engaging. Gamification is only one of them, but when it’s done well, it’s brilliant!

In order to maximise the impact of gamification in your course, here are a few bits of advice:

1. Know your audience

If you work as part of an internal Learning and Development team, then you probably already have a good handle on who your audience are. Are there any game elements that will appeal to your audience more than others? For example, I used to work for a sales company – for that audience, the addition of a league table was a simple and effective bit of gamification. The bulk of the audience thrived on competition and being on top, so the league table really played into that.

2. Give them something unexpected

A lot of health and safety training I’ve seen is pretty dry. It therefore doesn’t take much to give the learners’ something unexpected. But get it right and the course becomes much more memorable as a result.

When we created our health and safety course for OpenSesame, we added an element of jeopardy to it. The learners collect items throughout the course, and then trade those items for lives as part of the end of course quiz. Run out of lives? Then the zombies get you! Now that’s something pretty unexpected in a health and safety course.

3. Make sure it fits your course

The inclusion of gamification needs to fit in with the rest of the course. It needs to add something to the learning experience rather than just being another hoop that your learner has to jump through in order to complete the course.

The gamification might be there to increase the engagement with your course, but it should aid rather than detract from your instruction.


ABOUT THE AUTHOR

Mark Glanville is a director and co-founder of Popcorn Learning Media; a multi-award winning digital learning agency based in the UK. Mark has worked within L&D for 20 years and held several senior positions within internal L&D departments before starting Popcorn.

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Tips for software developers using OWASP Top 10 in 2020 https://www.opensesame.com/site/blog/tips-for-software-developers-using-owasp-top-10-in-2020/ https://www.opensesame.com/site/blog/tips-for-software-developers-using-owasp-top-10-in-2020/#respond Fri, 09 Oct 2020 20:21:45 +0000 https://live-marketing.opensesame.com/site/?p=14025 Many software developers and web application security professionals have heard about the postponement of the 2020 planned release of the OWASP Top 10 Most Critical Web Application Security Risks. The OWASP Foundation recently cited several reasons for the delay, primarily related to the Coronavirus pandemic. The OWASP Top 10 is a critical resource for developers... Read more »

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Many software developers and web application security professionals have heard about the postponement of the 2020 planned release of the OWASP Top 10 Most Critical Web Application Security Risks. The OWASP Foundation recently cited several reasons for the delay, primarily related to the Coronavirus pandemic. The OWASP Top 10 is a critical resource for developers and technology professionals, as it informs them about the most critical security risks to web applications. The industry relies heavily on this globally recognized standard awareness document. 

According to OWASP, the pandemic created delays in scheduling the collaborations necessary to obtain data from organizations, performing the data science and analysis to identify the new Top 10, and obtaining the industry and media buy-in to drive awareness. The organization is now targeting mid-February for the new OWASP Top 10 release to coincide with the OWASP Global AppSec Days to be held in Dublin, Ireland.

Despite the delayed release, there are actions developers can take now to secure their applications. Many of the risks identified in 2017 still apply today, according to Global Learning Systems, OpenSesame’s training partner that specializes in secure coding training for developers. 

Effective and relevant aspects of OWASP Top 10 2017

Until the release of the new Top 10 next year, the 2017 OWASP Top 10 remains highly relevant. Global Learning Systems advises that we can expect to see many of these same risks on the 2021 Top 10 list, based on the data breaches and incidents that have occurred since the current list was published. In fact, one of the challenges application security professionals face is the stubbornness with which the same risks persist year after year. Historically:

    • Only three new risks were added between the 2013 and 2017 versions of the OWASP Top 10 list: A4: XML External Entities, A8: Insecure Deserialization, and A10: Insufficient Logging and Monitoring. 
    • Injections was #1 on the 2017 list and has been on every version since the inception of the Top 10. It also ranked #1 in 2010 and 2013. 
    • Broken Authentication was #2 in 2017 and 2013 and has appeared on every version of the list. 
    • 2017’s A7: Cross-site Scripting has made every Top 10 list since 2003.
Tips for securing your web application development in 2020
    1. Make sure your developers are well-informed on the 2017 OWASP Top 10. A complete understanding of this awareness document is the bare minimum your development teams should have to improve application security. 
    2. Offer on-going OWASP Top 10 technical training using real-life scenarios. Failure to continue educating and raising awareness of the current 2017 Top 10 puts your applications, data, and clients at risk.
    3. Stay informed of the latest security incidents and data breaches and share these updates with your development teams. Information alerts them to risks they may need to investigate and remediate in their code. 
    4. Follow the OWASP Top 10 team on Twitter for the updates on the new Top 10. 
A glimpse at how the new OWASP Top 10 is being developed

The OWASP Foundation has provided information about the methodology of the new Top 10. The organization will continue to collect data from as many sources as possible; use evidence-based, data science-driven standards; remain community-driven and reviewed; and align with other key standards and Common Weakness Enumerations (CWEs). OWASP is also improving its approach by enhancing its data science and community-driven qualitative process, allowing anonymous data submissions, and improving the presentation’s visual look while providing more ways for consumption. 

For more information on OWASP and secure coding training, as well as other cybersecurity awareness training, check out available courses from Global Learning Systems in the OpenSesame course catalog.


Marina Kelly is Technical Director and Data Protection Officer at Global Learning Systems. She holds an M.S. in Computer Science from the University of North Carolina at Greensboro and B.A. degrees in History (with Honors) and Education from St. Andrews University. After 10 years as a classroom teacher followed by various IT positions, Marina’s love of development, education and the minutiae of security and privacy intersect in her current role at Global Learning Systems.

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OpenSesame pilots Coursica™ to bring learning to college students and recent graduates taking a gap year https://www.opensesame.com/site/blog/opensesame-pilots-coursica-to-bring-learning-to-college-students-and-recent-graduates-taking-a-gap-year/ https://www.opensesame.com/site/blog/opensesame-pilots-coursica-to-bring-learning-to-college-students-and-recent-graduates-taking-a-gap-year/#respond Thu, 08 Oct 2020 16:14:36 +0000 https://live-marketing.opensesame.com/site/?p=14017 Coursica offers a flexible way to learn critical on-the-job-skills to students delaying higher education due to the pandemic  Portland, OR – 8 October 2020 – With the majority of U.S. colleges moving to online offerings or imposing strict restrictions on campus life in response to the coronavirus pandemic, many students chose to put their higher... Read more »

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Coursica offers a flexible way to learn critical on-the-job-skills to students delaying higher education due to the pandemic 

Portland, OR – 8 October 2020 – With the majority of U.S. colleges moving to online offerings or imposing strict restrictions on campus life in response to the coronavirus pandemic, many students chose to put their higher education plans on hold this semester. Coursica, a new program powered by online learning innovator OpenSesame, aims to bridge the gap for these students with a new type of virtual internship, or “virtualship.” 

“Pausing or delaying formal education, especially for financial reasons, shouldn’t prevent students from learning,” said Don Spear, CEO of OpenSesame. “We founded OpenSesame on the idea that education and training can advance everyone, and Coursica allows us to leverage our comprehensive catalog to develop the next generation of learners and leaders.”

The first half of the Coursica program is a training virtualship consisting of 100 hours of curated courses from the OpenSesame catalog, virtual mentoring sessions with the Coursica advisor team, and professional development reading. Students who complete the first part of the program are eligible to apply for paid on-the-job virtualships at OpenSesame or its partner companies in 2021.

Other business leaders joining Spear on Coursica’s advisor team include fellow OpenSesame co-founder Josh Blank, XCOM Chief Human Resources Officer/Head of HR Tamar Elkeles, New York Times bestselling author Yogi Roth, diversity and inclusion consultant Tara Cooper, and digital marketing specialist Jalyssa T. Woodall.

“Coursica equips participants with the abilities and experience students need to launch their careers,” said Alex Hernandez, Senior People Experience Manager at OpenSesame, who is overseeing the Coursica program. “The core courses in the curriculum teach essential work-ready skills and the additional learning paths allow students to widen their skillsets in disciplines like project management, programming languages, sales, and information technology.”

Applications for Coursica are now open. To qualify, applicants must be currently enrolled in college courses, taking a gap year/semester, or have recently graduated college. For more information, visit www.coursica.com.  


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

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A great business story starts with you https://www.opensesame.com/site/blog/a-great-business-story-starts-with-you/ https://www.opensesame.com/site/blog/a-great-business-story-starts-with-you/#respond Thu, 01 Oct 2020 22:45:09 +0000 https://live-marketing.opensesame.com/site/?p=13998 As you find ways to articulate your vision for the business, don’t forget the central character – you. As the founder, your business story is compelling, and you should be prepared to step into the spotlight as the face and voice of your brand.  Sharing your vision and inspiration for the enterprise gives potential investors,... Read more »

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As you find ways to articulate your vision for the business, don’t forget the central character – you. As the founder, your business story is compelling, and you should be prepared to step into the spotlight as the face and voice of your brand. 

Sharing your vision and inspiration for the enterprise gives potential investors, employees, and customers a personal, concrete entry point into the story of your business, which can otherwise seem abstract, especially in the startup phase. And as your expertise and insight shine through, potential supporters have a reason to feel confident about your future success.

Of course, not everyone relishes the limelight; on the contrary, most entrepreneurs start a business because they’re passionate about the product or service they intend to offer, not because they like self-promotion. 

But in the era of social media we’re accustomed to the idea that we constantly curate our lives to present a story and create different versions of that story for friends and family versus dating sites versus professional networking sites. It’s essential to bring this 21st-century skill to bear on your business and find ways to share your personal story to help get the venture off the ground. Frequent practice is key; if you form the habit of sharing your business’ story, you’ll not only find the right words, but you’ll become more comfortable with it, too. 

Establish yourself as an industry thought leader. 

If you are just starting your business, you may not feel like a leader in the field yet. But given the research and experience that has gone into creating the company, you have a wealth of knowledge to share. Industry insiders may view you as an upstart, but your target market views you as an expert, so don’t hesitate to share your knowledge.  Customers prefer to buy from well-known names in the business, so put yourself in the spotlight. 

To get started, you need to build a “platform” – that is, to boost your visibility by opening channels of communication with your audience. Among the ways to do it: 

    • A company blog. By establishing yourself as the voice of the company, you give the enterprise’s collective expertise a face and a name. A blog is also a great place to post news updates and share press mentions and other platform-building activities.
    • Social media. Not only should you broadcast posts on popular networks; be sure to follow other experts in the field, comment on their posts and contribute to discussion of current industry events. In so doing, you establish yourself as an authentic expert who’s in touch with up-to-the-minute industry happenings.
    • Reports, whitepapers, and eBooks. With original research and writing, you prove you’ve got in-depth expertise that can help your target market address needs related to your business offering.
    • Speaking engagements. Seminars or keynote speeches at industry events establish your credibility as a topic expert. 

Seth Godin is an online marketing guru is well-known for advice about branding, promotion, and positioning. Given his field of expertise, it’s no surprise that he’s made all the right moves when it comes to thought leadership. He parlayed his internet startup experience in the 1990s and early 2000s into 18 best-selling books, is a sought-after speaker at major industry events, and offers blog posts, videos, and links to interviews via his website. He’s also garnered a significant following on social media, with hundreds of thousands of followers awaiting his next pithy post.

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OpenSesame announces partnership with Skillshub to expand business skills and sales effectiveness library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-skillshub-to-expand-business-skills-and-sales-effectiveness-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-skillshub-to-expand-business-skills-and-sales-effectiveness-library/#respond Mon, 28 Sep 2020 17:24:33 +0000 https://live-marketing.opensesame.com/site/?p=13980 Global organisations can now embed learning in their workplaces with Skillshub’s brain-friendly and action-oriented courses Portland, OR – 28 September 2020 – OpenSesame, the elearning innovator, announced the addition of UK-based publisher Skillshub to its popular OpenSesame Plus subscription, expanding its curated library of engaging business, sales and leadership courses. Skillshub leverages the most up-to-date... Read more »

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Global organisations can now embed learning in their workplaces with Skillshub’s brain-friendly and action-oriented courses

Portland, OR – 28 September 2020 – OpenSesame, the elearning innovator, announced the addition of UK-based publisher Skillshub to its popular OpenSesame Plus subscription, expanding its curated library of engaging business, sales and leadership courses.

Skillshub leverages the most up-to-date research on modern-day learning methods to create training that actually sticks. Offering a mixture of motion graphics, presenter-led and animation formats, Skillshub’s library of over 500 elearning courses are written by L&D professionals — not programmers — with the goal of improving performance. Their short sessions focus on one specific skill or behaviour at a time to maximize learner retention and deliver impactful, engaging learning experiences ideal for the ever-increasing workloads employees face.

“Skillshub offers an extensive collection of sales effectiveness content for both new and seasoned sales professionals.” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “We know this is a critical and growing need for many of our customers.”

“OpenSesame includes only the highest-quality courses in its elearning catalog, so getting their stamp of approval in offering Skillshub courses to their customers is an award in itself,” said Jenny Verman, Head of Digital Learning at Skillshub. “We look forward to growing our partnership and producing content relevant to both current workplace training needs and with the way the world changes in years to come.”

About OpenSesame
OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About Skillshub
Skillshub is part of the 5 time award winning, MTD Training Group, who have trained staff for over 9000 organisations worldwide. Our off-the-shelf eLearning is written and developed by our In-house specialist training team and we’re experts in what we do. All of our eLearning courses are designed to be brain friendly and are focused on taking action back in the workplace. We’re an L&D Organisation, not a digital organisation and that makes a big difference to produce top quality content that is engaging and embedded by the learner with taking up minimal time of their working day. For more information visit: www.skillshub.com


Media contact:
Jessica Layfield
Customer Marketing and PR Manager
(971) 512-7742
jessica.layfield@opensesame.com

 

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OpenSesame named a Top 20 Health and Safety/Compliance Training Company https://www.opensesame.com/site/blog/opensesame-named-a-top-20-health-and-safety-compliance-training-company/ https://www.opensesame.com/site/blog/opensesame-named-a-top-20-health-and-safety-compliance-training-company/#respond Tue, 22 Sep 2020 22:02:36 +0000 https://live-marketing.opensesame.com/site/?p=13970 Portland, OR – 22 September 2020 – OpenSesame, the global elearning innovator, today announced its selection as a 2020 Top 20 Health and Safety/Compliance Training Company by Training Industry. Training Industry, the leading research and information resource for corporate learning leaders, prepares the Training Industry Top 20 report on critical sectors of the corporate training... Read more »

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Portland, OR – 22 September 2020 – OpenSesame, the global elearning innovator, today announced its selection as a 2020 Top 20 Health and Safety/Compliance Training Company by Training Industry. Training Industry, the leading research and information resource for corporate learning leaders, prepares the Training Industry Top 20 report on critical sectors of the corporate training marketplace to better inform professionals about the best and most innovative providers of training services and technologies. 

Selection to the 2020 Training Industry Top 20 Health and Safety/Compliance Training Companies List was based on the following criteria:

  • Breadth and diversity of health and safety/compliance training offerings.
  • Ability to deliver training in preferred modalities.
  • Company size and growth potential.
  • Quality of clients and geographic reach.

“Compliance training — especially when it comes to topics like diversity, equity and inclusion (DEI) and employee health and safety (EHS) — is about more than just checking a box,” said Don Spear, CEO of OpenSesame. “When implemented successfully, organizations can leverage compliance programs to build respectful, inclusive, engaged and ultimately more productive teams. With thousands of courses in multiple languages and formats, OpenSesame helps companies streamline these initiatives by providing a single source of training content that can address all their compliance needs, from HR and safety to IT, finance and more.”

“The 2020 Top 20 Health and Safety/Compliance Training Companies List represents leading companies in the market offering interactive and engaging content that ensure employees’ health and safety and compliance of organizations,” said Ken Taylor, president of Training Industry, Inc. “These providers have stayed on top of the changing business environment by offering new and refreshed content to address diversity in the workplace and provide resources during the coronavirus pandemic.”


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About Training Industry, Inc.

Training Industry is the most trusted source of information on the business of learning. Our authority is built on deep ties with more than 450 expert contributors who share insights and actionable information with their peers. Training Industry’s live events, articles, magazine, webinars, podcast, research and reports generate more than 5 million industry interactions each year, while the Top 20 Training Companies Lists help business leaders find the right training partners.

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Do you want your entire organization to be creative? https://www.opensesame.com/site/blog/do-you-want-your-entire-organization-to-be-creative/ https://www.opensesame.com/site/blog/do-you-want-your-entire-organization-to-be-creative/#respond Mon, 14 Sep 2020 19:32:00 +0000 https://live-marketing.opensesame.com/site/?p=13931 Do you want your entire organization to be creative? Here are three lessons from someone who has been doing it for forty years.  Invest in your core principles for the sake of your employees, your product and your customers. If your company has the word “innovative” or “creative” in its vision or values statement, folks... Read more »

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Do you want your entire organization to be creative? Here are three lessons from someone who has been doing it for forty years.

  1.  Invest in your core principles for the sake of your employees, your product and your customers. If your company has the word “innovative” or “creative” in its vision or values statement, folks within your organization must be trained in creativity methods, with a budget that reflects those values.
    To benefit from being deliberately creative, train the leadership team first. It is crucial that the top members of the organization are thoroughly trained in creativity methods so they can teach their subordinates and coach the application of creativity skills.
  2.  Stick with it. When you introduce something as unique as deliberate creativity, some members in your organization will hold back and not get involved. After a year or two, your leadership team might look at the program and say, “Well, we’re only getting minimal outcomes. Let’s change to another program.”
    That decision trains your workforce not to participate in company initiatives. It tells obstinate employees that if they don’t participate, new efforts go away because the new initiatives have failed. Training your people to be creative on demand is a long-term investment that will serve your organization long into the future. Follow through and don’t play flavor of the month.
  3. Keep it simple. There are many techniques to help people be deliberately creative. However, my approach has been to use a few creativity techniques that work consistently over time.
    When you are instilling innovation practices in your organization, don’t force people through some lock-step method, or overwhelm them with creativity tools just because they are cool or fun. Your people want to solve problems more effectively, they don’t want to become creative process junkies. 

BONUS: Walk the talk. As a leader, if you believe creativity is important, then you have to be creative. Show your people that it is OK to struggle with crazy ideas and to make mistakes. That it’s OK to fail. Your people will watch your lead, they will follow it, and your organization and its output will be stronger for your willingness to lead by example.


Dr. Roger Firestien has taught more people to lead the creative process than anyone else in the world. Roger is senior faculty at the Center for Applied Imagination at SUNY Buffalo State and president of Innovation Resources, Inc. He has written six books on innovation. His latest book, Create in A Flash:  A leader’s recipe for breakthrough innovation is available through Amazon or at createinaflashbook.com

Visit RogerFirestien.com for more details.

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OpenSesame announces partnership with The Expert Academy to expand its business and personal skills course library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-the-expert-academy-to-expand-its-business-and-personal-skills-course-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-the-expert-academy-to-expand-its-business-and-personal-skills-course-library/#respond Mon, 14 Sep 2020 19:13:37 +0000 https://live-marketing.opensesame.com/site/?p=13927 Enterprises can now offer cinematic-quality courses to upskill their workforce Portland, OR – 14 September 2020 – OpenSesame, the elearning innovator, announced the addition of The Expert Academy to its popular OpenSesame Plus subscription to expand its offerings of video-based courses featuring world-famous presenters. The UK-based publisher helps organizations support both personal and professional development... Read more »

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Enterprises can now offer cinematic-quality courses to upskill their workforce

Portland, OR – 14 September 2020 – OpenSesame, the elearning innovator, announced the addition of The Expert Academy to its popular OpenSesame Plus subscription to expand its offerings of video-based courses featuring world-famous presenters. The UK-based publisher helps organizations support both personal and professional development of workforces in unique and highly applicable topics.

Through storytelling and case studies, world-renowned subject matter experts captivate learners not only in the most in-demand business skills, but also in topics unparalleled to anything currently available in the OpenSesame catalog. In addition to improving their negotiation, sales management, brand building and public speaking skills, learners can become coffee connoisseurs, startup business entrepreneurs and even fearless swimmers. The Expert Academy’s courses maximize knowledge retention through supporting guides, workbooks and exercise and Q&A. 

“The Expert Academy is a perfect addition to OpenSesame Plus due to their high-quality content coupled with their world-renowned experts,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame, “their courses give global companies an opportunity to train employees in more diverse topics, both professionally and personally.”

“We are thrilled to be part of OpenSesame Plus,” said Ben Hedley, Founder of the Expert Academy, “we have been partners with OpenSesame for many years and we are confident that our premium-quality video production and carefully curated courses with world-leading experts will bring extreme value to OpenSesame Plus customers.” 


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About The Expert Academy

The Expert Academy has inspired and helped over 100,000 learners enrich their lives through online learning. Developed in collaboration with highly respected, world-leading experts, The Expert Academy’s premium-quality courses are based around content-rich, bite-sized lectures for a truly immersive and transformative educational experience.

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How and why to get Six Sigma certification https://www.opensesame.com/site/blog/how-and-why-to-get-six-sigma-certification/ https://www.opensesame.com/site/blog/how-and-why-to-get-six-sigma-certification/#respond Mon, 17 Aug 2020 17:15:19 +0000 https://live-marketing.opensesame.com/site/?p=13808 These days, the home is our office and it’s more important than ever to ensure efficiency and save costs wherever possible. Although there are many ways to manage your organization, Six Sigma provides companies with the framework to streamline processes and utilize statistical analysis to achieve lasting results. Since its development in 1986, major companies... Read more »

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These days, the home is our office and it’s more important than ever to ensure efficiency and save costs wherever possible. Although there are many ways to manage your organization, Six Sigma provides companies with the framework to streamline processes and utilize statistical analysis to achieve lasting results. Since its development in 1986, major companies have benefitted from its implementation.  OpenSesame has a dedicated Six Sigma course list that is perfect for all levels to get started or continue their Six Sigma learning.   

So, what exactly is Six Sigma certification? 

Six Sigma originated with Bill Smith at Motorola in 1986. Applicable in a variety of industries, the overarching goal of Six Sigma is to reduce deficiencies in companies so there are only 3.4 defects per million opportunities. Meaning that 99.9% of processes are defect-free, allowing your company to run smoother, save time, and save resources. This may seem like a daunting task, but Six Sigma uses a method of process improvement called DMAIC which guides users to systematically define and address the root causes of issues and maintain the gains. DMAIC stands for:

    • Define: define the problem 
    • Measure: quantify the problem 
    • Analyze: identify the root cause of the problem 
    • Improve: solve the root cause and verify improvement 
    • Control: maintain the gains and pursue perfection 
Who is involved in Six Sigma?

Anyone in the company can get involved with Six Sigma. When deciding to launch a process improvement project using Six Sigma, there are roles to assign. The roles are broken down into different “belts” ranging from White Belt to Master Black Belt. All of the “belts” are associated with different responsibilities and process knowledge levels. It’s not necessary to be certified in all the belt levels as you can choose which level corresponds best with your job’s duties. Functional roles can translate to Six Sigma roles. The belts work like this: 

Six Sigma White Belt: This is the first level of certification that deals with the basic Six Sigma concepts. White belts support change management in an organization and engage with local problem-solving teams that assist projects.

Six Sigma Yellow Belt: At this level, you know the specifics of Six Sigma, how and where to apply it. You will support project teams on problem-solving tasks.

Six Sigma Green Belt: At this level, you understand advanced analysis and can resolve problems that affect quality. Green belts lead projects and assist black belts with data collection and analysis.

Six Sigma Black Belt: Black belts are experts and agents of change. They provide training in addition to leading projects.

Six Sigma Master Black Belt: This is the highest level of Six Sigma achievement. At this level, you will shape strategy, develop key metrics, act as a consultant, and coach black and green belts.

What are the benefits? 

Six Sigma certification doesn’t just benefit the organization, but the employee as well. Some benefits for your organization include:

    • Improved bottom line 
    • Improved customer satisfaction 
    • Standardization and legal compliance of processes 

Along with the company as a whole, Six Sigma can benefit individuals too: 

    • Become valuable in every industry 
    • Hands-on experience in quality management 
    • Studies have shown that Six Sigma certified Black Belts in European countries made more than their non-certified peers. Salary.com reports that Six Sigma certified Black Belts earn between $103,300 and $129,700 on average. 
Have other companies implemented Six Sigma?

Using Six Sigma’s collaborative approach to improve operations,  SRHC subsidiary Salina Regional Health Enterprises, saved $20 million after training 1,500 people. Another success story? General Electric saved $12 billion 5 years after implementing Six Sigma. Improving your organization’s processes and putting results in the hands of employees has limitless potential. 

Okay, all this sounds great! How can I get my employees Six Sigma certified? 

With a variety of publishers offering Six Sigma courses within OpenSesame, you’re sure to be able to find the perfect fit for your company. Click here to learn more about our dedicated Six Sigma course list. 

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What should be on your employee onboarding checklist https://www.opensesame.com/site/blog/what-should-be-on-your-employee-onboarding-checklist/ https://www.opensesame.com/site/blog/what-should-be-on-your-employee-onboarding-checklist/#respond Fri, 14 Aug 2020 23:25:07 +0000 https://live-marketing.opensesame.com/site/?p=13798 The onboarding process is critical for company culture and employee engagement, but formulating the perfect employee onboarding checklist can be time-consuming and eat up company resources. With OpenSesame’s elearning course options, your company will have the ability not only to optimize the onboarding process but also have the opportunity to teach to the individual learner.... Read more »

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The onboarding process is critical for company culture and employee engagement, but formulating the perfect employee onboarding checklist can be time-consuming and eat up company resources. With OpenSesame’s elearning course options, your company will have the ability not only to optimize the onboarding process but also have the opportunity to teach to the individual learner. Especially in a remote work environment, onboarding sets the tone for your employees’ time with the company—so why not make it great? 

Here are a few of our must-haves for your employee onboarding checklist that will help your new hires make a smooth transition to full-time employees:

1. Compliance Courses 

Not only is compliance training important for workplace safety, but meeting your state’s standard for training is a legal requirement. It can cost your company big time to cut corners. The OSHA penalty for non-compliance is $13,260 but can get up to $132,398 after repeated offenses. Our OpenSesame publishers are contractually obligated to ensure their courses are compliant with legal regulations and are updated regularly, so you never have to worry about them going out of date.

Recommended compliance courses: 

2. Diversity, Equity and Inclusion Training

Now more than ever, diversity and inclusion training initiatives are at the forefront of learning and development, but how can you successfully implement these programs and retain your diverse workforce? A 2019 Glassdoor study found that 49% of employed adults across four countries (United States, United Kingdom, France, Germany) have witnessed or experienced racism, ageism, gender, or LGBTQ discrimination in the workplace. Make sure your company is part of the change and that new employees know the expectations and that guidelines are in place to protect them. An equitable and inclusive workplace is a safer, more innovative workplace. 

Recommended Diversity, Equity and Inclusion courses: 

3. Professional Development 

A Gallup poll found that 70% of employees are not reaching their full potential in the workplace. An efficient professional development program for your employees can help mitigate that disparity and set them up for success. Set the expectation during onboarding that professional development isn’t just an afterthought, but ingrained in your company values. A study done by the Association of Training and Development found that companies that spent more money on training and development saw a total shareholder return that was 86% higher than companies that spent less. The benefits of a professional development program are clear — the value of your company goes up when you invest in your employees from day one. 

Recommended professional development courses: 

OpenSesame boasts a catalog of over 20,000 courses so we can help with all of your company’s learning and development goals throughout the employee lifecycle.  For our full employee onboarding checklist of courses click here

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Creativity is a skill and it can be developed https://www.opensesame.com/site/blog/creativity-is-a-skill-and-it-can-be-developed/ https://www.opensesame.com/site/blog/creativity-is-a-skill-and-it-can-be-developed/#respond Thu, 13 Aug 2020 21:21:02 +0000 https://live-marketing.opensesame.com/site/?p=13788 To develop the skill of being creative, you need to think in three ways. Divergent thinking. Exploring lots of possibilities. Generating ideas that are novel, new, ridiculous, foolish-sounding, weird, goofy, exciting. Combinent thinking. Combine ideas across areas of knowledge. Connect ideas that seem to be unrelated to the problem you are working on to generate... Read more »

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To develop the skill of being creative, you need to think in three ways.

    • Divergent thinking. Exploring lots of possibilities. Generating ideas that are novel, new, ridiculous, foolish-sounding, weird, goofy, exciting.
    • Combinent thinking. Combine ideas across areas of knowledge. Connect ideas that seem to be unrelated to the problem you are working on to generate novel ideas.
    • Convergent thinking. Most of us are pretty good at this. Select ideas, sort ideas, test and refine ideas. Make those ridiculous, foolish-sounding, exciting ideas USEFUL.

Most of us recognize divergent thinking and convergent thinking.  But combinent thinking is the ::insert announcer voice here:: creativity super skill.   

Most breakthroughs come by connecting things that are not usually considered connected. That’s combinent thinking. Often these connections occur as if by chance. 

You are working on a tough problem, you are stymied for a solution, so you step back from the problem. You see something unrelated to your problem and you make a connection. Unfortunately, you had to wait to make that connection.

What if you could make those connections on demand?

One surefire way to get new ideas is by using Forced Connections. Forced Connections is an idea generating technique that captures the essence of creativity; the practice of combining ideas that don’t appear to be related in a new way. This method helps you get those ideas flowing when you are stuck.

How it works:

    • Consider the problem you are trying to solve.
    • Pick an object or situation from a completely unrelated area.
    • Find or “force” a connection between the problem you are working on and the seemingly unrelated object.

The result of this new connection is a new idea.

In my creativity programs, we always do a warm-up exercise before we take on the main challenge. One of my favorite warm-ups is to generate ideas for the perfect bathtub.

After a few minutes, the group starts to slow down. They have generated the typical ideas for improving a bathtub. But, now they are stuck. It is time to introduce Forced Connections.  I like to use pictures. 

First picture. “What ideas do you get for improving a bathtub from a bunch of bananas?” I get ideas like: make it non-slip, make it yellow, shape the tub to fit your body, and my favorite—have a bunch of my friends over.

Another picture: an airplane cockpit. This picture generates ideas like: temperature controls for the tub, lots of windows around the tub, seats in the tub and, of course, make the tub fly.

You don’t need pictures to have this technique work for you. All you need to do is look around. I am sitting at my desk while I am writing this. So, if I were working on a challenge and got stuck, I would ask myself—what ideas do I get from my telephone or books on my bookcase or the fan on my desk or trees in my backyard?

With Forced Connections, the ideas you get may not be the breakthrough answers you are looking for, but it energizes the idea generating process to produce more ideas to choose from.


Dr. Roger Firestien has taught more people to lead the creative process than anyone else in the world. Roger is senior faculty at the Center for Applied Imagination at SUNY Buffalo State and president of Innovation Resources, Inc. He has written six books on innovation. His latest book, Create in A Flash:  A leader’s recipe for breakthrough innovation is available through Amazon or at createinaflashbook.com

Visit RogerFirestien.com for more details.

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OpenSesame announces partnership with Big Think to expand business skills and leadership course library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-big-think-to-expand-business-skills-and-leadership-course-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-big-think-to-expand-business-skills-and-leadership-course-library/#respond Tue, 11 Aug 2020 16:27:24 +0000 https://live-marketing.opensesame.com/site/?p=13776 Global 2000 enterprises can now leverage Big Think’s courses to become ‘smarter faster’ through actionable lessons from the world’s greatest thinkers and doers Portland, OR – 10 August 2020 – OpenSesame, the elearning innovator, announced the addition of Big Think to its popular OpenSesame Plus subscription, bringing a wealth of content from some of the... Read more »

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Global 2000 enterprises can now leverage Big Think’s courses to become ‘smarter faster’ through actionable lessons from the world’s greatest thinkers and doers

Portland, OR – 10 August 2020 – OpenSesame, the elearning innovator, announced the addition of Big Think to its popular OpenSesame Plus subscription, bringing a wealth of content from some of the world’s top thought leaders, authors, and innovators.

Big Think makes learners ‘smarter faster’ for 21st-century success through actionable lessons from the world’s greatest thinkers and doers like Elon Musk, Barbara Corcoran, Richard Branson, Malcolm Gladwell, Arianna Huffington, and many more. Big Think created short-form videos to effectively teach a wide range of vital soft skills in order to stay ahead in today’s fast-paced world. These skills include leadership, innovation, purpose, design thinking, communication, risk mitigation, sales/marketing, and negotiation.

“Big Think brings an unique collection of courses featuring experts learners know and trust,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “Their big ideas and powerful presenters equip learners with the practical skills required to thrive in any role.”

“Big Think is delighted to be a member of OpenSesame Plus,” said Victoria R Montgomery Brown, Big Think’s CEO and co-founder. “Big Think and OpenSesame share the common goal of developing learners with the skills necessary to excel in today’s fast-paced workplaces” 


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About Big Think

Big Think Edge helps individuals and organizations by catalyzing conversation around the topics most critical to 21st century success. Led by the world’s foremost experts, our dynamic learning programs are short-form, mobile, and immediately actionable. To learn more, visit www.bigthinkedge.com 

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OpenSesame announces partnership with SumTotal to streamline learning across the employee lifecycle https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-sumtotal-to-streamline-learning-across-the-employee-lifecycle/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-sumtotal-to-streamline-learning-across-the-employee-lifecycle/#respond Tue, 11 Aug 2020 16:17:47 +0000 https://live-marketing.opensesame.com/site/?p=13772 Large enterprises and high-growth companies can now access a broader range of high-quality elearning content Portland, OR- 11 August 2020- OpenSesame, the global elearning innovator, announced a partnership with SumTotal to deliver its curated 20,000+ elearning courses on SumTotal’s talent development platform. SumTotal’s award-winning technology provides an end-to-end talent development solution across the entire employee lifecycle to... Read more »

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Large enterprises and high-growth companies can now access a broader range of high-quality elearning content

Portland, OR- 11 August 2020- OpenSesame, the global elearning innovator, announced a partnership with SumTotal to deliver its curated 20,000+ elearning courses on SumTotal’s talent development platform. SumTotal’s award-winning technology provides an end-to-end talent development solution across the entire employee lifecycle to thousands of leading global organizations, including many Fortune 500 companies.

OpenSesame’s integration with SumTotal makes it easier for companies with diverse and global workforces to build a culture of learning within their organizations. Adding the OpenSesame integration to the SumTotal talent development solution expands its library of online training content providers to include a wider selection of language options and formats.

“Partnering with OpenSesame enables us to offer our customers access to an elearning library with extensive breadth and depth,” said John Frederick, CEO of SumTotal. “Together, we offer a complete and seamless learning experience to meet the training needs of the largest companies in the world.”

“OpenSesame provides companies with the most comprehensive catalog of high-quality elearning courses from the world’s top publishers,” said Don Spear, CEO of OpenSesame. “By partnering with SumTotal, we’re able to provide our shared customers with greater choice across an expanded content offering and expert curation services from our team.”


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

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Digital learning in the new way of work https://www.opensesame.com/site/blog/digital-learning-in-the-new-way-of-work/ https://www.opensesame.com/site/blog/digital-learning-in-the-new-way-of-work/#respond Mon, 10 Aug 2020 04:52:52 +0000 https://live-marketing.opensesame.com/site/?p=13747 In a recent OpenSesame webinar, David Perring, Director of Research at Fosway Group, and Medhi Tounsi, Senior Regional Director at OpenSesame, explored digital learning in the new way of work. Fosway Group is Europe’s leading HR and consulting research group. In this webinar, David Perring uses Fosway’s Digital Learning Realities Research conducted at the start... Read more »

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In a recent OpenSesame webinar, David Perring, Director of Research at Fosway Group, and Medhi Tounsi, Senior Regional Director at OpenSesame, explored digital learning in the new way of work. Fosway Group is Europe’s leading HR and consulting research group. In this webinar, David Perring uses Fosway’s Digital Learning Realities Research conducted at the start of the year to discuss how ready we were for the L&D crisis brought on by COVID-19 and the challenges that lie ahead.

Companies have been working on a digital transformation for years. According to Forbes, 70% of companies were thinking about digital transformation but were not far enough along to make the rapid changes that COVID-19 required. When the pandemic hit, many companies had to transition their workforce to a virtual one, faced a huge economic shock, and were forced to adapt quickly. 

    • 71% of organizations experienced an increased demand for digital learning from end users 
    • 82% of organizations experienced demand for digital learning from senior stakeholders
    • Organizations with mature digital learning approaches were twice as likely to report that they found coping with the pandemic easy

Organizations have used many different kinds of learning content during the pandemic, the most successful being:

    • Video content
    • Curated content
    • Mobile learning
    • Blended learning

Learning has also been delivered in many different ways, the most successful being:

    • 53%– Virtual classroom
    • 48%– Learning experience platform
    • 36%– Collaborative Learning
    • 29%– Learning management system

The pandemic has changed the way we live and learn. Only 5% of the companies surveyed think that their learning strategy will go back to what it was pre COVID-19. This has created an opportunity for companies to create an agile learning mix. This mix connects individual pupils, experts, employees, and the L&D team. It fosters learning as you go, creating an educational culture, and putting learners in the driving seat. The nature of supporting learning must also be shifted. Learning must be looked at for today’s results, for future success, and for yourself. 

Fosway’s Digital Learning Realities Research showed that COVID-19 pushed organizations out of their comfort zones and created innovative ways of learning that may not have been explored until years from now. People are more willing to explore, create and adjust on the spot. Watch the webinar to hear more about these changes and how the workplace is evolving.

With courses offered in multiple languages, and available on multiple devices we help companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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OpenSesame named a 2020 Training Industry Top 20 Online Learning Library Company https://www.opensesame.com/site/blog/opensesame-named-a-2020-training-industry-top-20-online-learning-library-company/ https://www.opensesame.com/site/blog/opensesame-named-a-2020-training-industry-top-20-online-learning-library-company/#respond Wed, 29 Jul 2020 21:38:37 +0000 https://live-marketing.opensesame.com/site/?p=13720 Portland, OR – 29 July 2020 – OpenSesame, the global elearning innovator, today announced its selection as a 2020 Top 20 Online Learning company by Training Industry. Training Industry, the leading research and information resource for corporate learning leaders, prepares the Training Industry Top 20 report on critical sectors of the corporate training marketplace to... Read more »

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Portland, OR – 29 July 2020 – OpenSesame, the global elearning innovator, today announced its selection as a 2020 Top 20 Online Learning company by Training Industry. Training Industry, the leading research and information resource for corporate learning leaders, prepares the Training Industry Top 20 report on critical sectors of the corporate training marketplace to better inform professionals about the best and most innovative providers of training services and technologies.

Selection to the 2020 Training Industry Top 20 Online Learning Library Companies List was based on the following criteria:

  • Industry visibility, innovation and impact.
  • Breadth and quality of courses and content.
  • Company size and growth potential.
  • Strength of clients and geographic reach.

“We are honored that Training Industry once again recognized OpenSesame as a leader in online learning,” said Don Spear, CEO of OpenSesame. “We strive to push ourselves, our publishers, our LMS partners, and the industry forward to meet our customers’ rapidly evolving training needs. Collectively we provide companies of all sizes and in every industry with the best curated content, tools, resources, and support they need to implement successful eLearning programs.”

“This year’s Top 20 Online Learning Library Companies List features a strong set of organizations offering relevant, up-to-date, on-demand content and personalized features that enhance the learning experience,” said Ken Taylor, president of Training Industry, Inc. “Through reinforcement tools, assessments and pathways, these companies have exceeded expectations in engaging the learner and sustaining the impact of training.”


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About Training Industry, Inc.

Training Industry is the most trusted source of information on the business of learning. Our authority is built on deep ties with more than 450 expert contributors who share insights and actionable information with their peers. Training Industry’s live events, articles, magazine, webinars, podcast, research and reports generate more than 5 million industry interactions each year, while the Top 20 Training Companies Lists help business leaders find the right training partners.

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5 simple virtual team building activities https://www.opensesame.com/site/blog/5-simple-virtual-team-building-activities/ https://www.opensesame.com/site/blog/5-simple-virtual-team-building-activities/#respond Mon, 27 Jul 2020 21:45:05 +0000 https://live-marketing.opensesame.com/site/?p=13677 Teams are vital for workplace success. Almost everyone who works, works on a team at some point in their career. Characteristics of a successful team include a sense of belonging, a climate of trust and openness, successful and participative leaders, valuing diversity, the ability to self-correct, creativity, and interdependence. These characteristics can be fostered through... Read more »

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Teams are vital for workplace success. Almost everyone who works, works on a team at some point in their career. Characteristics of a successful team include a sense of belonging, a climate of trust and openness, successful and participative leaders, valuing diversity, the ability to self-correct, creativity, and interdependence. These characteristics can be fostered through team building.

Team building looks very different right now due to COVID-19. People are working on teams with people they may have never met before. Many employees feel isolated due to staying home but team building can be a great way to bring more human interaction into life and work.

Here is a list of activities that are proven to be very effective in team building remotely:

  1. A house tour or peek into each other’s workspace: Employees are used to seeing each other’s desks, personalized with pictures and things that define them. Now employees are all working in different areas and at home. A team member can volunteer to take a video or host a video call showing off their work from home setup and favorite parts about their home. It is a good way to get to know team members better and understand where they are doing their work every day.
  2. Virtual book club: Encourage employees to read with a virtual book club. Find a book that is relevant to the work you’re doing and the company’s values. Each week assign a portion of reading for each session. This will give something common for employees to bond over and encourages socializing and critical thinking.
  3. A “random” Slack channel: Slack is an amazing mode of communication for workers. A random channel is a constant team building activity that creates conversation. People can share things like pictures of their animals or families, stories, quotes and movie recommendations. 
  4. Themed Zoom meetings: Create a theme for your Zoom meetings to bring a little fun into everyday meetings. Ask employees to change their background to their favorite city, have everyone wear a hat, use their favorite coffee mug, or have people come prepared with questions to answer. This gives insight into peoples likes, personalities, and brings a little joy into the workday. 
  5. Share your stay at home bucket list: A bucket list is a list of things that you would love to experience in your life. A bucket list dives deep into a person’s personality, passions and dreams. Create a stay at home bucket list to share the creative things you want to do while spending time inside. A stay at home bucket list shows what people have in common right now and are great conversation starters. 

In addition to these ideas, check out OpenSesame’s wide variety of courses on team building and teamwork to create a successful team and help your workforce thrive.

With courses offered in multiple languages, and available on multiple devices we help companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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“I’m not creative“ Oh yes you are! https://www.opensesame.com/site/blog/im-not-creative-oh-yes-you-are/ https://www.opensesame.com/site/blog/im-not-creative-oh-yes-you-are/#respond Wed, 22 Jul 2020 20:18:16 +0000 https://live-marketing.opensesame.com/site/?p=13659 Most people believe that they are not creative. Or that creativity is only associated with artists and musicians. “I can’t draw. Therefore, I am not creative.”  This is a major misconception about creativity – and absolutely false. You were born into this world with everything you needed to create. You are wired to be creative.... Read more »

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Most people believe that they are not creative. Or that creativity is only associated with artists and musicians.

“I can’t draw. Therefore, I am not creative.” 

This is a major misconception about creativity – and absolutely false. You were born into this world with everything you needed to create. You are wired to be creative. You can’t help it. Creative thinking is what makes us human. And we all do it! 

Creativity is complex and there are many definitions of it. One of the definitions of creativity I use is based on one by Dr. Morris I. Stein: Creativity, the production of something that is novel and useful. That’s it. It’s that simple.

If that definition doesn’t do it for you, then try these on for size. Creativity is…

    • a student connecting what matters in his life to a career he can pursue with passion.
    • making an already-tight budget go even further.
    • finding a better way to feed the homeless people in your city.
    • preparing a delicious meal from leftovers in the refrigerator.
    • making bedtime fun to get kiddos to sleep.
    • finding a new way to tell someone that you love them.

Have you done any of those things? Of course, you have. Well, that’s what creativity really is.

Is everyone creative?

Yes. Enter the 4-C model of creativity.

Creativity researchers James Kaufman and Ron Beghetto have identified four types of creativity. Big-C, little-c, mini-c and Pro-c.

    • Big-C creators are people like Albert Einstein, Frida Kahlo, and Mozart. These are the clear-cut, eminent creative contributors.
    • Little-c is the kind of creativity that we do every day. Little-c creativity is finding a way to fix machinery on the farm with just wire and duct tape, improvising a socially distant graduation ceremony during COVID-19, or making a quilt using old clothing scraps.
    • Mini-c is creativity that is part of the learning process – often seen in young children. Mini-c focuses on the creative process. It is the new idea generated in a brainstorming session that might eventually develop into a breakthrough.
    • Pro-c is the creativity of individuals who are professional creators but have not reached eminent status. Pro-c is the chef who makes a living developing entrees, the musician who composes musical arrangements, the interior designer that makes your house beautiful.

If you look at the 4-C model, there is not a single person on this planet who doesn’t exhibit some form of creativity. In fact, creativity is crucial to our survival. Imperative to create a dynamic, thriving human experience. Creativity is in all of us. 


Dr. Roger Firestien has taught more people to lead the creative process than anyone else in the world. Roger is senior faculty at the Center for Applied Imagination at SUNY Buffalo State and president of Innovation Resources, Inc. He has written six books on innovation. His latest book, Create in A Flash:  A leader’s recipe for breakthrough innovation is available through Amazon or at createinaflashbook.com. Visit RogerFirestien.com for more details.

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Spark Change and Inspire Action with TED https://www.opensesame.com/site/blog/inspire-your-learners-with-ted/ https://www.opensesame.com/site/blog/inspire-your-learners-with-ted/#respond Mon, 20 Jul 2020 23:10:10 +0000 https://live-marketing.opensesame.com/site/?p=13654 TED Talks like The power of vulnerability by Brené Brown or How great leaders inspire action by Simon Sinek, which gave us one of our favorite metaphors, “the golden circle,” have inspired us as individuals with new ideas and perspectives. Global organizations, meanwhile, have leveraged TED Talks to not only motivate their employees, but to... Read more »

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TED Talks like The power of vulnerability by Brené Brown or How great leaders inspire action by Simon Sinek, which gave us one of our favorite metaphors, “the golden circle,” have inspired us as individuals with new ideas and perspectives. Global organizations, meanwhile, have leveraged TED Talks to not only motivate their employees, but to drive action and meaningful change. So how do we move from inspiration to action? How can we apply the bold, ambitious ideas shared from the TED stage to our own work? 

Here are three ways to incorporate TED’s courses into your workplace learning initiatives in order to drive organizational change:

TED@Work

A growing library of TED@Work courses covers critical topics such as leadership, collaboration, emotional intelligence, embracing change, and digital transformation. Each interactive course includes an Ideas into Action framework to inspire new ways of working at the individual and team level.

TED Masterclass

Bring TED’s approach to sharing ideas to your workforce. With this course, learners can master the art of public speaking and improve communication skills by learning to identify, refine, and deliver ideas so they make an impact. This action-oriented course guides learners through TED’s process as they develop their own TED-style talks. But don’t just take it from us, hear from the experts at TED Masterclass directly by checking out this webinar on it. 

OpenSesame Plus 

If you’re feeling overwhelmed by the amount of TED courses available, look to our OpenSesame Plus product. It includes a subset of courses that have been curated into ready-to-play lists by our in-house experts. From TED@Work to TED Talks to short, animated TED-Ed lessons, you’ll have many areas for your workforce covered.

Visit our dedicated TED page to learn more about how you can incorporate the expertise and inspiration TED offers into your learning experience, as well as to catch any upcoming events or exclusive offerings.

To get a better idea of how you can incorporate TED and all of OpenSesame’s innovative tools and features into your L&D experience, connect with one of our experts for a personalized, guided demo.

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OpenSesame announces partnership with Real Projects to expand business skills and information security course library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-real-projects-to-expand-business-skills-and-information-security-course-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-real-projects-to-expand-business-skills-and-information-security-course-library/#respond Mon, 20 Jul 2020 15:57:25 +0000 https://live-marketing.opensesame.com/site/?p=13647 Global 2000 can now leverage critical training to improve business skills and information security in their organizations. Portland, OR – 20 July 2019 – OpenSesame, the elearning innovator, announced the addition of Real Projects to its popular OpenSesame Plus subscription, to expand its curated library of topics of remote working, business travel, cybersecurity and business... Read more »

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Global 2000 can now leverage critical training to improve business skills and information security in their organizations.

Portland, OR – 20 July 2019 – OpenSesame, the elearning innovator, announced the addition of Real Projects to its popular OpenSesame Plus subscription, to expand its curated library of topics of remote working, business travel, cybersecurity and business skills. 

Enterprise companies leverage the OpenSesame Plus subscription with over 7,500 curated courses—now including Real Projects’  learner-focused courses— to develop employee’s professional and information security skills.

Real Projects brings 15 years of experience delivering unique elearning resources for some of the UK’s largest organizations. They’ve drawn on their expertise in elearning, game design, UX/UI and creative writing to develop the courses available within OpenSesame Plus. Understanding that organizations have complex training needs, Real Projects offers a diverse course library created to address critical issues learners face in today’s work environment. 

“Real Projects proactively creates courses that align with organizations evolving L&D’s objectives” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “As changing events occur in today’s world, it is important to have a trusted partner who can develop elearning content according to customer needs”

OpenSesame provides the ideal platform for our content to reach a worldwide audience,” said Scott Hewitt, Real Projects’ Founder and CEO. “receiving detailed feedback from OpenSesame allows us to improve our courses, develop and grow. This partnership significantly  improves the learner experience in any organization.”


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About Real Projects

Real Projects are expert course creators with 15 years of experience delivering innovative elearning content. From multinationals to start-ups, organizations rely on Real Projects’ focus on creative content and a rewarding learner journey to upskil their employees. To learn more, visit www.realprojects.co.uk

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Prevent these top OSHA violations in 2020 https://www.opensesame.com/site/blog/top_osha_violations_in_2020/ https://www.opensesame.com/site/blog/top_osha_violations_in_2020/#respond Tue, 14 Jul 2020 15:53:43 +0000 https://live-marketing.opensesame.com/site/?p=13616 The Occupational Safety and Health Administration (OSHA), was created in 1970 to ensure safe working conditions for all employees. OSHA is a small agency with around 2,200 inspectors covering 130 million workers around the United States so it is critical that organizations proactively train workers on OSHA regulations to prevent workplace accidents and injuries. The current... Read more »

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The Occupational Safety and Health Administration (OSHA), was created in 1970 to ensure safe working conditions for all employees. OSHA is a small agency with around 2,200 inspectors covering 130 million workers around the United States so it is critical that organizations proactively train workers on OSHA regulations to prevent workplace accidents and injuries. The current top 10 list of most commonly cited OSHA safety violations account for about half of all of the violations listed by OSHA, and with proper training they can be prevented. 

    1. Fall protection (8,241 violations): When workers are at a height of four feet or more, they are at risk and need to be protected.
    2. Hazard communication (6,156 violations): Chemical manufacturers have to make sure employees are safe from chemicals through labels and hazard information.
    3. Scaffolding (5,423 violations): Scaffold accidents happen when support such as wood or planks give out.
    4. Respiratory protection (3,879 violations): Hazards such as harmful dust, vapors, sprays, gases, fogs, smokes and mists can cause lung impairment, diseases or cancer. Respirators can protect workers against these things. 
    5. Lockout/tagout (3,254 violations): These specific practices keep employees safe from the unexpected startup of machinery and equipment or hazardous energy releasing. 
    6. Powered industrial trucks (3,340 violations): Many injuries related to industrial trucks or forklifts occur in the workplace in the US. Examples of these injuries include driving off loading docks, falling between docks or being struck by a truck.
    7. Ladders (3,311 violations): Falling from a ladder is the cause of 8% of all occupational fatalities from trauma. 
    8. Electrical- wiring methods (3,452 violations): Electricity can be very dangerous especially for people who work with it directly; including work on overhead lines, circuit assemblies and cable harnesses.  
    9. Machine guarding (2,701 violations): Machines along with their parts and functions must be safeguarded to eliminate hazards.
    10. Electrical- general requirements (2,745 violations): Even people who work with electricity indirectly may be exposed to electrical hazards. 

Proactively training members of your organization on safety and OSHA regulations can prevent costly accidents and lost time. Check out these courses to keep your workplace safe and prevent accidents.

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The top two reasons why brainstorming sessions fail https://www.opensesame.com/site/blog/the-top-two-reasons-why-brainstorming-sessions-fail/ https://www.opensesame.com/site/blog/the-top-two-reasons-why-brainstorming-sessions-fail/#respond Tue, 07 Jul 2020 16:12:40 +0000 https://live-marketing.opensesame.com/site/?p=13589 When brainstorming fails, one of these reasons is usually why.  The good news? They are easy to fix.   Reason #1:  Most teams don’t follow the directions.   Think about this analogy. The following are directions for riding a bicycle. Grab the handlebars of the bicycle with both hands. Place your right leg over the top of... Read more »

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When brainstorming fails, one of these reasons is usually why.  The good news? They are easy to fix.  

Reason #1:  Most teams don’t follow the directions.  

Think about this analogy. The following are directions for riding a bicycle.

    1. Grab the handlebars of the bicycle with both hands.
    2. Place your right leg over the top of the bicycle.
    3. Straddle the seat on the bicycle while keeping your left foot on the ground for stability.
    4. Push up on your left foot while pushing down on the right pedal with your right foot.
    5. Repeat.  

Do you really think you could learn to ride a bicycle by reading those directions?

That’s what many people think they can do with their team when it comes to being creative. Just read the brainstorming directions – voila! All of a sudden, the team produces a torrent of creative ideas. That’s just ridiculous!

In case you need a reminder of the brainstorming directions, here they are. 

    1. Defer judgment
    2. Strive for quantity
    3. Seek wild and unusual ideas
    4. Build on other ideas

Most of the time teams don’t follow the directions.  Many brainstorming sessions are mislabeled and are actually discussions or even worse, venting sessions. Following these simple, proven guidelines will help your team create breakthrough ideas.

But it takes more than just following the directions.  Just like improving any skill, brainstorming takes practice.

Reason #2: Most teams don’t practice 

Great football teams’ practice. Great symphony orchestras practice. Fire departments practice. They practice so that when they must perform at peak effectiveness under stressful conditions, they can execute extremely well.

When was the last time you “practiced” getting creative?  Try this. Before a brainstorming session, practice getting creative by warming up. Here’s how.

First, get a facilitator to manage the process. Review the guidelines for brainstorming ideas listed above. Present the problem to be solved as a creative question beginning with the words, “How to…?” 

Then, the group generates ideas following the brainstorming guidelines. As ideas surface, the facilitator records them on a flip chart, or the participants write ideas on sticky notes and hand them off to the facilitator, who places them on the flip chart.

During a warm-up session, give the group a time limit and a quota for the number of ideas generated. I recommend a quota of 25 ideas and a time limit of five minutes.

Most warm-up exercises are admittedly silly. They’re designed that way on purpose. Many of the ideas suggested will be absurd or impractical. That’s intentional. It is absolutely imperative that you do a short warm-up exercise BEFORE attempting to generate ideas on the “serious” problem. 

There is no judging when you are generating ideas so don’t let the silly factor deter you.

The purpose of a warm-up activity is to: 1. Briefly train the group in the brainstorming method; 2. “Sanction” the time for speculation.  The warm-up sends the message that the expected behavior of the group is to speculate and not judge. 3. Create a judgment free zone.

A few of my favorite warm-up questions: 

    • What might be all the ways to improve a refrigerator?
    • How to get a hippopotamus out of a bathtub?
    • What might you do with 50,000 bowling balls that are flat on one side?

Use one of those, or make up your own! The key is to make it simple, and make it fun.

If you navigate around these two brainstorming pitfalls, you will significantly increase the effectiveness of your brainstorming sessions.  Not only will you generate more innovative ideas in a short period of time, your team will have fun doing it.


Dr. Roger Firestien has taught more people to lead the creative process than anyone else in the world. Roger is senior faculty at the Center for Applied Imagination at SUNY Buffalo State and president of Innovation Resources, Inc. He has written six books on innovation. His latest book, Create in A Flash:  A leader’s recipe for breakthrough innovation is available through Amazon or at createinaflashbook.com. Visit RogerFirestien.com for more details.

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See what’s new with the Course Details Page https://www.opensesame.com/site/blog/see-whats-new-with-the-course-details-page/ https://www.opensesame.com/site/blog/see-whats-new-with-the-course-details-page/#respond Thu, 02 Jul 2020 16:45:50 +0000 https://live-marketing.opensesame.com/site/?p=13542 In our effort to improve the user experience when choosing the right courses for L&D programs, we’ve made significant improvements to the Course Details Page. Users visit the Course Details Page to learn more about an individual course and now it’s easier than ever to find the most important information about a course in one... Read more »

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In our effort to improve the user experience when choosing the right courses for L&D programs, we’ve made significant improvements to the Course Details Page. Users visit the Course Details Page to learn more about an individual course and now it’s easier than ever to find the most important information about a course in one place.

What’s new with the Course Details Page:

Simplified purchasing options

    • Clicking the new Buy Now button starts an easy-to-navigate purchasing process.

Improved course preview.

    • Click the large thumbnail image to watch a demo of the course. 

Easy access to Publisher information

    • Check out the information about the course publisher now directly on the Course Detail page, such as publisher description, core competencies and quick access to all of the publisher’s courses available on OpenSesame.

Additional course details

    • Access more course details, if relevant, such as available subtitle languages and applicable regions. Seat time, accreditation information and a link to the System Requirements document can be found here as well.

Course ratings

    • Quickly see user ratings of the course on the right side of the page.

Curated Lists

    • Quickly access the Curated List that features this course to find other courses related to the topic curated by our Curation team.

Course recommendations

    • View and access related courses recommended by OpenSesame.

For more information about how you can evaluate which courses are best for your training program, contact your Customer Success Manager or our Support team.

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OpenSesame Announces Strategic Partnership With TED to Premiere TED@Work https://www.opensesame.com/site/blog/opensesame-announces-strategic-partnership-with-ted-to-premiere-tedwork/ https://www.opensesame.com/site/blog/opensesame-announces-strategic-partnership-with-ted-to-premiere-tedwork/#respond Wed, 01 Jul 2020 12:22:05 +0000 https://live-marketing.opensesame.com/site/?p=13517 TED@Work is a brand new learning program from TED launching July 1 with OpenSesame, helping enterprises challenge, inspire and motivate their workforces with ambitious, bold and now actionable TED ideas.  Portland, Ore. — 1 July 2020 — OpenSesame, the elearning innovator, announced a strategic partnership with TED to premiere TED@Work, a new product suite for... Read more »

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TED@Work is a brand new learning program from TED launching July 1 with OpenSesame, helping enterprises challenge, inspire and motivate their workforces with ambitious, bold and now actionable TED ideas. 

Portland, Ore. — 1 July 2020 — OpenSesame, the elearning innovator, announced a strategic partnership with TED to premiere TED@Work, a new product suite for workplace learning, and to bring a selection of its content to the OpenSesame catalog. TED@Work aims to transform workplace learning by inspiring new ways of working in business-critical areas at all levels of organizations worldwide. 

TED, the nonprofit organization devoted to Ideas Worth Spreading, challenges conventions, shares solutions, and offers new perspectives in the form of TED Talks delivered by leading thinkers and doers.  With a signature blend of innovation, insight, and storytelling, TED@Work enhances Learning & Development programs by coupling curated TED Talks with a new, lightweight course experience providing actionable learning steps and additional resources. Learners will reflect on concepts, put ideas into action immediately, and understand new ways of working inspired by the idea. TED@Work also includes new turnkey resources to fuel discussion-based learning using TED Talks. Organizations can leverage the power of the TED brand to spark thoughtful discussions among teams. 

OpenSesame and TED will also be offering the TED Masterclass course for the LMS, an 11-lesson public speaking course designed to help learners identify, develop, and share their best ideas, inspired by Head of TED Chris Anderson’s best-selling book: The Official TED Guide to Public Speaking. Short and powerful TED-Ed animations curated for business will also be made available through the OpenSesame Plus catalog and TED@Work.

“TED brings together individuals from every discipline and culture seeking a deeper understanding of the world,” said Don Spear, CEO at OpenSesame. “We are excited to bring the power of ideas through TED@Work to organizations so they can transform their workforces with unique training only available from TED.”

Colin Helms, TED’s Head of Media, said: “For years, Learning & Development professionals around the world have reached out to us inquiring how they could leverage the power of TED to enrich their learning programs. After two years of development, we are extremely proud to bring TED@Work to organizations. TED relies on strategic partners to help us expand our footprint, and we are excited to be premiering TED@Work with the elearning experts at OpenSesame.”

For more information, visit www.opensesame.com and tedatwork.ted.com. 

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

Connect with OpenSesame on Twitter, Facebook, LinkedIn, Instagram and YouTube.

About TED

TED is a nonprofit organization devoted to Ideas Worth Spreading, often in the form of short talks delivered by leading thinkers and doers. Many of these talks are given at TED conferences, intimate TED Salons and thousands of independently organized TEDx events around the world. Along with TED@Work, a program that reimagines TED Talks for workplace learning, TED’s other initiatives include: TEDx, which licenses thousands of individuals and groups to host local, self-organized TED-style events around the world; the TED Fellows program, which selects innovators from around the globe to amplify the impact of their remarkable projects and activities; The Audacious Project, which surfaces and funds critical ideas that have the potential to impact millions of lives; TED Translate, which crowdsources the subtitling of TED Talks so that big ideas can spread across languages and borders; and the educational initiative TED-Ed. TED also has a growing library of original podcasts, including The TED Interview with Chris Anderson, TED Talks Daily, WorkLife with Adam Grant, Pindrop and TEDxSHORTS.

Follow TED on Twitter, Facebook, Instagram and on LinkedIn.


Media contacts:

Jessica Layfield

(503) 808-1268

jessica.layfield@opensesame.com 

 

Erin Allweiss

No. 29 for TED

tedpress@thenumber29.com.

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Future skilling your public sector workforce https://www.opensesame.com/site/blog/future-skilling-your-public-sector-workforce/ https://www.opensesame.com/site/blog/future-skilling-your-public-sector-workforce/#respond Mon, 29 Jun 2020 06:01:08 +0000 https://live-marketing.opensesame.com/site/?p=13497 In a recent OpenSesame webinar, Liza Wisner, an award winning television personality, radio show host and keynote speaker who works in the public sector of the City of Corpus Christi, explored future skilling in an organization, the advancement of technology, and the post COVID world. It is vital for a company to implement future skilling... Read more »

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In a recent OpenSesame webinar, Liza Wisner, an award winning television personality, radio show host and keynote speaker who works in the public sector of the City of Corpus Christi, explored future skilling in an organization, the advancement of technology, and the post COVID world.

It is vital for a company to implement future skilling as part of a training strategy. As a human capital services manager for the City of Corpus Christi, Texas, Liza Wisner works in development, homeless services and housing development and sees future skilling as an incredibly important tool for the 3000 employees she works with. Future skilling has three main components: 

  • revolution
  • upskilling and reskilling 
  • future skilling blueprint

Revolution starts with asking why we are doing what we do and helps us understand the ways that industries are changing and how to adapt as quickly as possible. For example, when the city of Corpus Christi was forced to adapt their working style because of coronavirus, they were prepared due to the advanced technology systems that they already had in place.

The future skilling blueprint helps people understand that the organization is shifting and that people have the ability to constantly build their skill set. Developing a plan focused on the people in your organization is important to encourage capable employees and make sure people are happy at work. Capitalizing on people’s strengths not only makes them more successful, it also makes them happier at work. Part of a future skilling blueprint is not only looking at the people in your organization but also the machines we work with. The future skilling blueprint shows people how to show up to get work done through:

    • Growth mindset
      • Employees have to understand that failure is an opportunity to grow.
    • Energy management
      • People have to rest and make themselves ready to do their work mentally, emotionally, physically and spiritually.
    • Recognizing deep work vs. shallow work
      • Deep work requires great effort and critical thinking that people should focus on.
      • Shallow work is repetitive work that could be outsourced to technology.

Future skilling your workforce is critical to the future of your organization in this changing landscape. These strategies benefit the future that the workforce has and can unlock the potential of employees. Learn more and watch the webinar here. 

With courses offered in multiple languages, and available on multiple devices we help companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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OpenSesame named 2020 “Overall eLearning Company of the Year” https://www.opensesame.com/site/blog/opensesame-named-2020-overall-elearning-company-of-the-year/ https://www.opensesame.com/site/blog/opensesame-named-2020-overall-elearning-company-of-the-year/#respond Wed, 24 Jun 2020 18:19:44 +0000 https://live-marketing.opensesame.com/site/?p=13467 EdTech Breakthrough recognizes OpenSesame as a leading provider of educational technology Portland, OR – 24 June 2020 – OpenSesame, the global elearning innovator, today announced its selection as the “Overall e-Learning Company of the Year” in the second annual EdTech Breakthrough Awards program in recognition of its efforts to support employers in safely educating and... Read more »

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EdTech Breakthrough recognizes OpenSesame as a leading provider of educational technology

Portland, OR – 24 June 2020 – OpenSesame, the global elearning innovator, today announced its selection as the “Overall e-Learning Company of the Year” in the second annual EdTech Breakthrough Awards program in recognition of its efforts to support employers in safely educating and ensuring the health and productivity of their workforces during COVID-19.

The EdTech Breakthrough Awards honor excellence and recognize the innovation, hard work, and success in a range of educational technology categories, including Student Engagement, School Administration, Adaptive Learning, STEM Education, e-Learning, Career Preparation, and many more. This year’s program attracted more than 1,750 nominations from over 15 different countries throughout the world. 

When the coronavirus became a global pandemic, OpenSesame quickly mobilized to curate and provide organizations free access to courses about infection control and remote working to help prevent the spread of the virus and save lives. OpenSesame continued to update its offering in real time to reflect shifting business needs by adding professional development courses to support furloughed workers and later offering training to prepare employees to return to the workplace.

Thousands of organizations representing over 16 million learners worldwide requested access to these free courses, demonstrating the essential role digital learning plays in ensuring business continuity during a crisis. 

“As workplaces rapidly become more virtual, many organizations realized that elearning offers the best option to scalably train their teams, and not just in times of crisis,” said Don Spear, CEO of OpenSesame. “Companies that utilized our free courses are now shifting to planning ongoing training programs for their people in the emerging new business environment.” 

“While several elearning providers stepped up to provide free training resources in response to this crisis, OpenSesame’s commitment to continuously adjusting its offering to meet the changing needs of organizations as the situation evolved makes them stand out from the pack,” said James Johnson, managing director of EdTech Breakthrough. “We want to congratulate them for their quick adaptation, their determination, and their overall innovative contributions in the EdTech space with our ‘Overall e-Learning Company of the Year’ award.”


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About EdTech Breakthrough

Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the EdTech Breakthrough Awards program is devoted to honoring excellence in educational technology products, companies and people. The EdTech Breakthrough Awards provide a platform for public recognition around the achievements of breakthrough educational technology in categories including e-learning, student engagement, school administration, career preparation, language learning, STEM and more. For more information, visit EdTechBreakthrough.com.

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OpenSesame announces partnership with Skill Boosters to expand diversity, equity & inclusion elearning course library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-skill-boosters-to-expand-diversity-equity-inclusion-elearning-course-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-skill-boosters-to-expand-diversity-equity-inclusion-elearning-course-library/#respond Wed, 24 Jun 2020 06:15:51 +0000 https://live-marketing.opensesame.com/site/?p=13502  Global 2000 companies can now leverage scenario-based training to improve diversity, equity and inclusion in their organizations Portland, OR – 23 June 2020 – OpenSesame, the elearning innovator, announced the addition of Skill Boosters to its popular OpenSesame Plus subscription to expand its curated library of diversity and inclusion, leadership and business skills training courses.... Read more »

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 Global 2000 companies can now leverage scenario-based training to improve diversity, equity and inclusion in their organizations

Portland, OR – 23 June 2020 – OpenSesame, the elearning innovator, announced the addition of Skill Boosters to its popular OpenSesame Plus subscription to expand its curated library of diversity and inclusion, leadership and business skills training courses.

Enterprise companies leverage the OpenSesame Plus subscription with over 7,500 curated courses—now including Skill Boosters’ contemporary and drama scenario-based courses—to increase inclusivity in the workplace and develop learners’ professional skills.

For over 20 years, industry leaders and public organizations around the world have relied on Skill Boosters for training featuring real-life experiences coupled with best practice analysis and advice from leading management thinkers and subject matter experts.

“Skill Boosters offers courses that are relevant to today’s workplace reality,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “Organizations must train employees to adapt to unprecedented social and economic change, as well as technological advances.”

“As the premier elearning provider, OpenSesame ties together a broad and diverse content offering with the highest quality standards for their customers. We are delighted to expand our partnership with OpenSesame to reach a wider global business audience than we’ve served before,” said Bryan De’Ath, Founder & CEO of Skill Boosters.


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About Skill Boosters

Skill Boosters upskills learners with effective and engaging elearning courses featuring leading experts, thought-provoking drama scenarios, compelling interviews and best-practice case studies. To learn more, visit www.skillboosters.com

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Working and learning in the age of digital disruption https://www.opensesame.com/site/blog/working-and-learning-in-the-age-of-digital-disruption/ https://www.opensesame.com/site/blog/working-and-learning-in-the-age-of-digital-disruption/#respond Wed, 17 Jun 2020 00:24:50 +0000 https://live-marketing.opensesame.com/site/?p=13402 Global access to the internet and the resulting digital tools that’ve been developed have transformed society. We’ve seen powerful trends emerge that are reshaping business, with a shift in human behavior and a new set of expectations around talent. Will these changes affect you?  Chart Learning has been mapping the trends that impact private and... Read more »

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Global access to the internet and the resulting digital tools that’ve been developed have transformed society. We’ve seen powerful trends emerge that are reshaping business, with a shift in human behavior and a new set of expectations around talent.

Will these changes affect you? 

Chart Learning has been mapping the trends that impact private and public life for the last several decades. Together with industry experts across the globe, we review and compile valuable insights that are employed in the creation of our learning programs. Our goal is to ensure that our programs support students and learners in meeting the evolving market needs.

Technology has affected how work and life are viewed

We used to be restricted by a traditional concept of work and physical workplace objects. Desks, filing cabinets and desktop PCs forced us to be in the office to complete our work, and productivity was demonstrated first and foremost by one’s physical presence. Now, we can work from anywhere using our laptops, tablets and smartphones to connect with our colleagues and access and edit files. But this connectivity has removed the distinction between being at work and not being at work; we need never “switch off,” we’re accessible 24/7.

“The office environment of yesteryear is no longer allowing employees to interact with a global market, and even take work out on the road. The influx of new technologies that has been making the general convenience of our personal lives has grown exponentially and has taken over our professional lives as well.” writes Elizabeth Dukes, Author at iOffice in “5 Ways Technology in the Workplace Has Improved Our Lives.”

 There are two competing trends at play here, with work and personal time having become merged. Some folks attempt to draw a clear line between the two, whereas others embrace the merge and accept that their work is their life.

The latter trend has created a movement of self-employment, with people setting up businesses that support their passions and being able to work from anywhere. For those who remain employed, the office may become like a satellite. Tools for remote work and adapted organizational structures allow employees to take control of their schedules and to find a balance that suits them.

Reflecting on what this means for employers 

Employers may seek to engage employees in new ways, helping them to develop new skills and shifting how work is perceived and approached. Incorporating elearning into existing training and development programs is an effective way to do this. eLearning tools are delivered through “blended learning,” a mix of digital and in person education.

To make the introduction of elearning smooth, Chart Learning uses the best practice learning methodology available for blended learning, called the Performance Assurance System. This is particularly helpful to workplace trainers because it means the role of trainer is adapting and growing. Within the Performance Assurance System, trainers can become Certified Coaches to elevate their role and responsibilities.

Trainers and coaches are valuable resources 

Supportive elearning content is not created in a vacuum. Subject matter experts seek assistance in producing learning material, no matter the format.

So how does “pre-packed” content fit into a trainer’s suite of materials? Off-the-shelf content acts as a template for customization. Subject matter experts can lend their expertise to foundational courses by:

    • Providing additional context and materials to complement the content
    • Interpret and apply real-world scenarios to difficult pieces of information
    • Facilitating discussion around the material
    • Providing organization-specific examples and application

Many trainers who embrace elearning content will see their role evolve from that of presenter or facilitator to that of a guide or resource. Employees can learn the basics from a video, but they may not understand what those basics mean to the company, or how they should be applied.

Most importantly, in an age of dedicated content consumption, digital tools represent greater opportunities to put materials in learners’ hands.

The recipe for success

Blended learning gives employers the tools to remove the burden of traditional workplace training. While it’s not a replacement for corporate learning specialists, or anyone in a training capacity, it makes the job of trainer far more efficient and effective.

The use of blended learning also allows for better analysis of training and how successful it is. Digitized training data allows employers to analyze results and demonstrate program effectiveness. eLearning tools and content make it easy to keep control over the aspects of training that are helpful and remove those that are burdensome.


Peter Horwing is the CEO of Chart Learning Solutions, headquartered in Sweden. Chart Learning Solutions is a performance improvement company in professional development, focusing on leadership, sales, customer service and team performance. This is accomplished using Chart’s Performance Assurance System, which has produced industry proven, award-winning courses with coaching.

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Creativity isn’t coming up with a great idea, it is solving the right problem https://www.opensesame.com/site/blog/creativity-isnt-coming-up-with-a-great-idea-it-is-solving-the-right-problem/ https://www.opensesame.com/site/blog/creativity-isnt-coming-up-with-a-great-idea-it-is-solving-the-right-problem/#respond Fri, 12 Jun 2020 19:07:30 +0000 https://live-marketing.opensesame.com/site/?p=13384 Albert Einstein was once asked, “If some imminent disaster threatened the world and you had one hour in which you knew you could save it, how would you spend your time?” Einstein replied, “I would spend the first 55 minutes identifying the problem and the last five minutes solving it. For the formulation of a... Read more »

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Albert Einstein was once asked, “If some imminent disaster threatened the world and you had one hour in which you knew you could save it, how would you spend your time?”

Einstein replied, “I would spend the first 55 minutes identifying the problem and the last five minutes solving it. For the formulation of a problem is often far more essential than its solution, which may be merely a matter of mathematical or experimental skill.”

Most people believe that creativity is coming up with a great idea. Not so. The key to creativity is solving the right problem. See, the source of a problem is usually different than it seems. And the fact is, it does absolutely no good to generate ideas for solving the wrong issue. 

We have been taught that the initial impression or definition of a problem is the real problem. We have good reason for this — schools already set up the problems for us. 2+2=4. What is the capital of Poland? Warsaw. But to increase your likelihood of creating a breakthrough idea, it’s crucial to challenge your impression of what you think is the problem.  To do this you’ll generate questions; questions that challenge your initial definition of the problem. Because the language you use to describe a problem is going to dictate the kinds of solutions you generate. 

Let’s say you are doing a Google search. What is the most important thing to do? Ask a good question. But for the purposes of identifying the real problem, you’ll need a creative question. 

A creative question puts forth what you want to create. Not what you want to avoid. For example, “We don’t have enough money.” Good or bad question? Answer: Bad question. In fact, it’s a statement. When you hear that statement, your brain says, “OK, we don’t have any money.” Decision made. Move on.

Let’s try a different approach. “How might we raise the money for this project?” OR “How might we reduce the cost of this project?”Good and creative questions. 

Questions framed in this way provoke your mind to search for solutions. They tell your brain. “Let’s go find some answers. And because we are using the word ‘might,’ these can be any answers. We haven’t made any decisions yet. Look for options.”

The problem we see is the problem we solve. Invest the time identifying the true problem. Generate ideas only after you have clearly identified the best problem.

The time you spend identifying the “real” problem prevents you from generating ideas that are off target and action plans that have no traction.


Dr. Roger Firestien has taught more people to lead the creative process than anyone else in the world. Roger is senior faculty at the Center for Applied Imagination at SUNY Buffalo State and president of Innovation Resources, Inc. He has written six books on innovation. His latest book, Create in A Flash:  A leader’s recipe for breakthrough innovation is available through Amazon or at createinaflashbook.com

Visit RogerFirestien.com for more details.

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OpenSesame announces partnership with Seven Dimensions to expand personal growth, business skills and management course library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-seven-dimensions-to-expand-personal-growth-business-skills-and-management-course-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-seven-dimensions-to-expand-personal-growth-business-skills-and-management-course-library/#respond Mon, 01 Jun 2020 16:41:41 +0000 https://live-marketing.opensesame.com/site/?p=13274 Enterprises can now offer engaging training with high entertainment value to their employees Portland, OR – 29 May 2020- OpenSesame, the elearning innovator, announced the addition of Seven Dimensions to its popular OpenSesame Plus subscription to expand its curated library of business and wellbeing courses with engaging TV series-like elearning. Enterprise companies leverage the OpenSesame... Read more »

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Enterprises can now offer engaging training with high entertainment value to their employees

Portland, OR – 29 May 2020- OpenSesame, the elearning innovator, announced the addition of Seven Dimensions to its popular OpenSesame Plus subscription to expand its curated library of business and wellbeing courses with engaging TV series-like elearning.

Enterprise companies leverage the OpenSesame Plus subscription with over 7,500 curated courses—now including Seven Dimensions’ comedic and interview-style courses—to develop learners’ personal and professional skills.

Seven Dimensions combines top quality film-making with a psychology-based approach to learning. For over 40 years, Seven Dimensions has produced innovative business, documentary, investigative and comedy programs in Australia and the United States. 

“Online training is always more effective when learners are having fun,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “Adding Seven Dimensions to our OpenSesame Plus subscription brings their unique approach to microlearning and high entertainment value to better engage learners.” 

“OpenSesame shares our commitment to online learning with a difference, offering a wide range of topics, blending humor, expert insights and advice that comes from the heart,” said Eve Ash, Founder and CEO of Seven Dimensions. “Their quality standards are exceptionally high and are sensational curators.”


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About Seven Dimensions

Seven Dimensions (7D), founded by Australian psychologist Eve Ash, has 40+ years of creation of hundreds of videos and courses that entertain and deliver powerful, practical strategies for improving business and wellbeing. A focus on keeping courses short, memorable and engaging has made 7D a popular and sought-after brand worldwide. For more information, visit https://www.opensesame.com/s/7-dimensions

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OpenSesame announces partnership with the American Management Association to expand leadership, management, and business skills course library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-the-american-management-association-to-expand-leadership-management-and-business-skills-course-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-the-american-management-association-to-expand-leadership-management-and-business-skills-course-library/#respond Wed, 27 May 2020 16:12:08 +0000 https://live-marketing.opensesame.com/site/?p=13181 Enterprises can now leverage engaging, scenario-based elearning to develop employees’ leadership, management, and business skills. Portland, Ore. — 27 May 2020 — OpenSesame, the elearning innovator, announced American Management Association (AMA) has been added to its popular OpenSesame Plus subscription to expand the leadership, management, and business skills offering.  Global 2000 companies leverage the OpenSesame... Read more »

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Enterprises can now leverage engaging, scenario-based elearning to develop employees’ leadership, management, and business skills.

Portland, Ore. — 27 May 2020 — OpenSesame, the elearning innovator, announced American Management Association (AMA) has been added to its popular OpenSesame Plus subscription to expand the leadership, management, and business skills offering. 

Global 2000 companies leverage the OpenSesame Plus subscription with over 7,500 curated courses — now including AMA’s real-world scenario-based courses — to develop learners’ leadership and soft skills.

Since 1923, organizations worldwide, including the majority of the Fortune 500 companies and most government agencies, have turned to AMA as their trusted partner in professional development and draw upon its experience to enhance skills, abilities, and knowledge with noticeable results from day one.

For nearly a century, AMA has transformed the way business professionals think and work,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “We are excited to add their expertise and content to the OpenSesame catalog to help organizations develop their future leaders.”

“It was critical for us to find a partner that could help us gain exposure to a large and passionate user base,” said Daniel Goeller, Learning Solutions Manager of American Management Association. “OpenSesame’s position as an industry leader and experience as a trusted adviser to their customers led us to this partnership.”


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About American Management Association

American Management Association (“AMA”​) is a world leader in professional development, advancing the skills of individuals and organizations to drive business success. AMA’s approach to improving performance combines experiential learning—learning through doing—with opportunities for ongoing professional growth at every step of one’s career. Their online courses feature real world management and business scenarios as well as self assessments and knowledge checks for increased engagement. Furthermore, their simple and modern course design appeals to a wide range of learners seeking essential skill development.

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OpenSesame announces exclusive partnership with Ideas for Leaders to expand business skills course library https://www.opensesame.com/site/blog/opensesame-announces-exclusive-partnership-with-ideas-for-leaders-to-expand-business-skills-course-library/ https://www.opensesame.com/site/blog/opensesame-announces-exclusive-partnership-with-ideas-for-leaders-to-expand-business-skills-course-library/#respond Fri, 22 May 2020 18:13:35 +0000 https://live-marketing.opensesame.com/site/?p=13164 Global 2000 companies can now leverage insights from leading business schools to train their current and future leaders Portland, OR – 21 May 2020– OpenSesame, the elearning innovator, announced the addition of Ideas for Leaders to its popular OpenSesame Plus subscription to expand the business skills offering with actionable insights from the research of top... Read more »

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Global 2000 companies can now leverage insights from leading business schools to train their current and future leaders

Portland, OR – 21 May 2020– OpenSesame, the elearning innovator, announced the addition of Ideas for Leaders to its popular OpenSesame Plus subscription to expand the business skills offering with actionable insights from the research of top business schools. 

Enterprise companies leverage the OpenSesame Plus subscription with over 7,500 curated courses—now including Ideas for Leaders’ research-based animated courses on an exclusive basis—to develop learner’s leadership and soft skills. Academic research can often be complex. However, Ideas for Leaders presents findings in an accessible and digestible format using high-quality animations and engaging learner interactions.

“We are excited to exclusively offer Ideas for Leaders’ newly released courses to OpenSesame customers, ” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “This addition to the OpenSesame Plus catalog will help develop leaders in any organization.”

“When choosing a partner to exclusively distribute our courses, we were looking for someone who would listen, adapt, guide and inform us in our content strategy,”  said Roddy Millar, Co-Founder and Chief Executive of Ideas for Leaders. “OpenSesame offers us a truly collaborative partnership focused on offering the very best content to our mutual customers.” 


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About Ideas for Leaders

Ideas for Leaders works with faculty and researchers at the world’s foremost business schools, for almost a decade,to identify the latest insights, research and practices from the leading thinkers in the fields of leadership, organisational behaviour, applied neuroscience and psychology and translating that into easily digestible and applicable pieces for those of those in the ‘real world’ beyond academia.

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Use WFH time now to complete compliance training https://www.opensesame.com/site/blog/use-wfh-time-now-to-complete-compliance-training/ https://www.opensesame.com/site/blog/use-wfh-time-now-to-complete-compliance-training/#respond Thu, 21 May 2020 17:27:43 +0000 https://live-marketing.opensesame.com/site/?p=13152 As a leader in your organization, your role is to maximize employees’ efficiency and productivity. This may seem daunting as most companies are simply trying to stay afloat, however, there are still ways to boost productivity as you prepare for the rest of the year. Many employees have been working from home for a few... Read more »

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As a leader in your organization, your role is to maximize employees’ efficiency and productivity. This may seem daunting as most companies are simply trying to stay afloat, however, there are still ways to boost productivity as you prepare for the rest of the year. Many employees have been working from home for a few weeks and they are settling into their new routines, making this the perfect time to complete compliance training usually done in Q3 or Q4.

Business has slowed for many organizations but you still want your employees to be productive and get ready to return to normal without skipping a beat. So what can you do? Ensure employees can produce at full capacity when they return to the workplace by shifting your compliance training schedule. Typically, companies go through their annual compliance training cycles in the third and fourth quarter of the year, however, most companies anticipate transitioning back to the workplace in the latter half of 2020. Use the WFH time now for mandatory training of your employees so when you need them ramping back up at the workplace they won’t have to worry about taking time out of their busy schedules to complete their training.

In addition,  you can ask employees for more in-depth feedback on the training. In some cases and under normal circumstances, employees will speed through their mandatory training, however, with more time on their hands, employees can look at the courses with a more critical eye and provide feedback so you can improve and adjust your compliance training in the future. 

At OpenSesame, we help companies develop the world’s most productive and admired workforces. As the world grapples with the impact of coronavirus, we believe elearning can assist your organization in improving employee productivity later in 2020 by completing mandatory training now. 

Not only can OpenSesame help you with your compliance initiatives, but we’ve also curated a list of courses geared towards adapting to a new business environment, staying healthy at work, best practices for safe business travel and collaborative working with virtual teams to help your team prepare to return to the workplace.  These courses are made available free of charge through 15 June 2020. Please use them to help your employees return to the workplace more prepared and knowledgeable. 

Sign up for these free courses at go.opensesame.com/return-offer 

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Getting the right blend: building a blended learning strategy https://www.opensesame.com/site/blog/getting-the-right-blend-building-a-blended-learning-strategy/ https://www.opensesame.com/site/blog/getting-the-right-blend-building-a-blended-learning-strategy/#respond Wed, 13 May 2020 22:07:27 +0000 https://live-marketing.opensesame.com/site/?p=13139 In a recent OpenSesame webinar, David Wentworth, Principal Analyst with Brandon Hall Group, explored what it takes to create a truly blended learning strategy. Despite the wealth of learning methods, modalities and technologies available, most organizations still consider using instructor-led classes and elearning to be a blended learning strategy. Given the needs of today’s businesses... Read more »

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In a recent OpenSesame webinar, David Wentworth, Principal Analyst with Brandon Hall Group, explored what it takes to create a truly blended learning strategy. Despite the wealth of learning methods, modalities and technologies available, most organizations still consider using instructor-led classes and elearning to be a blended learning strategy. Given the needs of today’s businesses and the modern learner, that’s not sufficient enough though. 

Building a blended learning strategy needs to start with the strong foundation of a good learning technology. 50% of L&D professionals say poor user experience is the largest barrier to satisfaction with their learning technology and 88% of businesses cite poor user experience as the number one reason for switching their learning technology solution. When selecting the right learning technology solution there are three main things to consider from the perspective of an admin:

    • Integration with learning management system
    • Metrics/learning analytics available
    • Finding the right courses and curating learning

Once you have the foundation of your learning technology built, it’s time to blend it with other learning strategies so that it is as effective as possible. According to the Brandon Hall Group 2019 Learning strategy survey, an effective blended learning program consists of three types of learning, broken down into roughly these percentages. 

    • 42% Formal- Courses, instructor led, classroom learning 
    • 35% Informal- peer to peer, job shadowing, observation 
    • 23% Experiential- trial and error, learning by doing

Building a blended learning strategy can help you deliver the best possible experience to your learners and your organization.  Learn more and watch the webinar here. 

With courses offered in multiple languages, and available on multiple devices we help companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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OpenSesame offers free elearning courses to ease employees’ return to the workplace https://www.opensesame.com/site/blog/opensesame-offers-free-elearning-courses-to-ease-employees-return-to-the-workplace/ https://www.opensesame.com/site/blog/opensesame-offers-free-elearning-courses-to-ease-employees-return-to-the-workplace/#respond Mon, 11 May 2020 16:12:36 +0000 https://live-marketing.opensesame.com/site/?p=13120 Portland, OR — 11 May 2020 — OpenSesame, the global elearning innovator, announced unlimited free access to online training for organizations preparing their workforces to return to the workplace. The offer includes elearning courses in multiple languages to help employees adapt to a new business environment, stay healthy at work, use best practices for safe... Read more »

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Portland, OR — 11 May 2020 — OpenSesame, the global elearning innovator, announced unlimited free access to online training for organizations preparing their workforces to return to the workplace. The offer includes elearning courses in multiple languages to help employees adapt to a new business environment, stay healthy at work, use best practices for safe business travel, and collaboratively work with virtual teams.

“Organizations around the world are planning and preparing to return to the workplace on different timelines,” said Don Spear, OpenSesame CEO. “At OpenSesame, we believe elearning can provide a critical and efficient path to prepare employees for the changes they will face when they return to the new normal in their workplace.”

Through 15 June 2020, any organization can join the more than 11 million learners already signed up for free access to over 100 curated elearning courses from OpenSesame to support their employees during this crisis. Other topics in this free offer include professional development for furloughed workers and employees working from home as well as coronavirus prevention and remote working best practices.

For more information and free access to the courses, visit go.opensesame.com/return-offer.


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization, and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

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5 L&D considerations for returning to the workplace https://www.opensesame.com/site/blog/5-ld-considerations-for-returning-to-the-workplace/ https://www.opensesame.com/site/blog/5-ld-considerations-for-returning-to-the-workplace/#respond Fri, 08 May 2020 04:28:23 +0000 https://live-marketing.opensesame.com/site/?p=13115 It’s time to start planning our return to the workplace. Adjustments made during the pandemic will extend into and impact our return to the office. Employees returning to work doesn’t necessarily mean children are back to school, families are healthy, or that each individual’s situation is anywhere near back to normal. As we’ve heard a... Read more »

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It’s time to start planning our return to the workplace. Adjustments made during the pandemic will extend into and impact our return to the office. Employees returning to work doesn’t necessarily mean children are back to school, families are healthy, or that each individual’s situation is anywhere near back to normal. As we’ve heard a thousand times in the past month, there is likely no returning to “normal” – whatever that may mean.

While we are planning for facilities management, social distancing, and providing PPE, employers should also plan for a variety of learning and development initiatives that can ease the transition. For some “returning to work” means simply going back to the office, while for others this means actually coming back to work after being out of work for some period of time.

As with any Learning & Development initiative, understanding your audience and their needs is key. Employees will likely fall into two categories: 

  1. those that are excited to get back to work (returning from remote work or furlough) and
  2. those that are not (for a variety of reasons)

Your management likely has new things to consider and be trained on, such as new processes and procedures related to health and safety, changing business priorities, and a schedule to safely return employees to work. 

Returning to work provides an opportunity for L&D to help our employees feel supported, cared for, and that their health and safety are a priority, while empathizing with a variety of experiences that people are having through this pandemic. Here are the five areas that should be considered for returning to work: 

  1. REQUIRED TRAINING / COMPLIANCE:
    • Were there any required training or deadlines that were missed due to furloughs? Compliance deadlines? 
    • Are there any new requirements, knowledge, or information that you haven’t historically trained on? (e.g. social distancing requirements, PPE training, OSHA safety training) 
  1. RETURN TO WORK
  1. BUSINESS STRATEGY
    • Have business goals, focus or strategies changed? Do teams need to be trained on new goals? We’ve all seen examples of companies completely changing their product or focus to help during this time. Think of alcohol brands that shifted to producing hand sanitizer, or apparel companies now producing PPE. 
    • What impact has this had on your L&D plans for 2020, including professional development plans, leadership development, or other budgetary impacts? 
      • What was formerly trained in person, large group training, and/or requiring travel? This will likely never be coming back. L&D can, and should, take this opportunity to plan how to improve and modernize their training and development programs to help better train and retain employees. 
      • Where can we implement a blended learning approach, and where can Instructor-Led Training be completely replaced by elearning? 
    • For our leaders and management – what do they need to know? 
      • Has there been any shift in leadership style during this time of crisis? 
      • Flexibility for employees, what considerations should be made for new schedules, new shifts, etc.? 
  1. ROLE SPECIFIC
    • Have there been any changes to any of your previous roles? 
      • Many roles have been eliminated or taken on more responsibilities to respond to this new reality. This likely means that employees will have skill/knowledge gaps that we will need to identify and fill. What training is required to ensure these employees are productive? 
  1. WHAT HAVE WE LEARNED? 
    • With so many changes occurring in companies, it is very likely that L&D has identified new opportunities/knowledge gaps that need to be addressed and planned for. 
    • Gather feedback from your employees, they will be able to provide you with the best information regarding where training will be most beneficial. 
    • Who are your new subject matter experts, or champions that you identified? Who are the employees you can lean on to help drive your program forward? 

It’s possible that for many companies, L&D initiatives have been paused during the pandemic. If that is the case, there are endless opportunities to get ahead on other L&D projects, such as building toolkits, communication plans, 2021 training curriculum year, or getting a solid handle on reporting and metrics for your program. 

At the end of the day, remember we are all dealing with this situation in different ways. Be empathetic with your employees and identify the areas where we can help them succeed and thrive as we continue to grow and learn from this situation. We mentioned “normal” might never quite mean the same thing it did before. This is your chance to redefine that normal for your employees and learners, show them you’re here to help them succeed. 

As organizations around the world prepare for their workforce to return to the workplace, elearning can provide a critical and efficient path to train and prepare employees for the changes they will face.  From staying healthy at work, best practices for safe business travel, to collaborative working with virtual teams, your workforce can return to the workplace more prepared and knowledgeable. These courses are made available free of charge through 15 June 2020.  Please use them to help your employees return to the workplace more prepared and knowledgeable.

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Mental health awareness in the workplace https://www.opensesame.com/site/blog/mental-health-awareness-in-the-workplace/ https://www.opensesame.com/site/blog/mental-health-awareness-in-the-workplace/#respond Mon, 04 May 2020 18:24:04 +0000 https://live-marketing.opensesame.com/site/?p=13095 May is Mental Health Awareness Month, the goal of which is to fight stigma, provide support, educate the public, and advocate for policies that support people with mental illness and their families. Mental health can be a difficult topic to broach, especially in a professional environment, but ensuring members of your organization have support in... Read more »

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May is Mental Health Awareness Month, the goal of which is to fight stigma, provide support, educate the public, and advocate for policies that support people with mental illness and their families. Mental health can be a difficult topic to broach, especially in a professional environment, but ensuring members of your organization have support in this area is crucial to your organization’s success. 1 in 5 adults will experience mental illness this year. In addition, 71% of adults reported experiencing at least one symptom of stress, such as a headache or feeling overwhelmed or anxious.

Implementing a workplace wellness program can help identify those at risk and connect them to treatment. By putting support systems in place to help people reduce and manage stress and addressing mental health issues in the workplace, employers can reduce health care costs for their businesses and employees.

Poor mental health and stress can negatively affect employees in many ways such as:

  • Job performance and productivity.
  • Engagement with work.
  • Communication with coworkers.
  • Physical capability and daily functioning.

Take the course Mental Health Awareness, by OpenSesame course publisher Litmos Heroes,  to learn valuable guidelines for providing support to individuals with mental illness. It discusses best practices for early detection, reporting concerns, adapting care, and developing the right attitude.

OpenSesame helps companies like yours develop the world’s most developed and admired workforces. For more information on how we can help you save time, money, and curate the right courses for your training program, contact us today at info@opensesame.com

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OpenSesame announces expanded partnership with Global Learning Systems to extend IT security and compliance training https://www.opensesame.com/site/blog/opensesame-announces-expanded-partnership-with-global-learning-systems-to-extend-it-security-and-compliance-training/ https://www.opensesame.com/site/blog/opensesame-announces-expanded-partnership-with-global-learning-systems-to-extend-it-security-and-compliance-training/#respond Wed, 29 Apr 2020 22:15:42 +0000 https://live-marketing.opensesame.com/site/?p=13082 Portland, OR – 29 April 2020 – OpenSesame, the elearning innovator, announced the addition of Global Learning Systems (GLS) to its popular OpenSesame Plus subscription to expand its global IT security and compliance training offering. Organizations worldwide have moved to remote working, necessitating greater employee awareness of cyber security protocols.  Global 2000 companies leverage the... Read more »

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Portland, OR – 29 April 2020 – OpenSesame, the elearning innovator, announced the addition of Global Learning Systems (GLS) to its popular OpenSesame Plus subscription to expand its global IT security and compliance training offering. Organizations worldwide have moved to remote working, necessitating greater employee awareness of cyber security protocols. 

Global 2000 companies leverage the OpenSesame Plus subscription with over 7,500 curated courses—now including GLS’s interactive, gamified and scenario-based courses—to develop organizational online safety and cyber security awareness.

For over 30 years, GLS has provided cybersecurity awareness and compliance training programs in multiple languages to effectively develop the digital skills needed in today’s evolving business environment at organizations of all sizes. Courses include interactive activities, games, and assessments to engage and measure effectiveness of the training. 

“As more organizations are driving digital transformation of their businesses, they need more sophisticated technical training for their IT technical teams,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “GLS’s interactive, multimedia, IT, and language training will ensure OpenSesame customers are ready for the digital future.” 

“Through our expanded partnership, organizations wrestling with the toughest IT security challenges they have ever faced can now access our cybersecurity awareness and secure coding training from OpenSesame.” said Larry Cates, President and CEO of Global Learning Systems. 


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About Global Learning Systems

With more than 30 years of experience developing behavior change programs, Global Learning Systems is an industry leader in security awareness training. The company helps businesses identify areas of vulnerability and change employee behavior to create a security-minded and compliance-oriented workforce. For more information, visit https://www.globallearningsystems.com

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How can L&D respond to times of crisis? https://www.opensesame.com/site/blog/how-can-ld-respond-to-times-of-crisis/ https://www.opensesame.com/site/blog/how-can-ld-respond-to-times-of-crisis/#respond Tue, 21 Apr 2020 23:29:49 +0000 https://live-marketing.opensesame.com/site/?p=13061 We are all in the middle of a situation that we don’t fully understand, and it’s really hard. Any sense of what is “normal” just completely changed for many of us. For some, this means uncertainty about the future, and for those of us fortunate enough to still be working – we now realize and... Read more »

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We are all in the middle of a situation that we don’t fully understand, and it’s really hard. Any sense of what is “normal” just completely changed for many of us. For some, this means uncertainty about the future, and for those of us fortunate enough to still be working – we now realize and understand that we need to find a new path forward. The learning and development role just fundamentally changed for many companies. We are all adjusting to working at home, working around our families, teaching our children, while also concerned that our families and friends stay safe and healthy. Many of us in the L&D world now face an entirely new reality and need to figure out how we can help our employees during uncertain times. 

What can we do to help

We need to remember that every person is likely still adjusting to changes in work and the new reality of life in general. Each person will have a unique response to these stressors. So what can we as L&D professionals do to help our employees and their families? 

Our role during these times is to help ensure employees are safe, healthy, and know they have the support of the company. Many employees will find their workload significantly increased, while others may need to transition into a temporary new role or take on different responsibilities that are new to them. Things will change for many of us, and our job is to try to anticipate the needs of employees as we and our companies adapt to this new (hopefully short-lived) normal. 

At OpenSesame, we want to ensure our employees feel the support they need to be successful and productive through these trying times. Here are some of the ways we’ve addressed this within our own (and new) work environment:

Physical health and safety:

    • Released an elearning course package educating our employees about COVID-19 and general best practices for staying healthy.
    • Implemented a mandatory work from home policy to ensure employee safety.
    • Redistributed budget to employees to purchase items if needed to work more comfortably at home, such as a desk or more supportive chair.

Mental Health:

    • Educated employees frequently about about available mental health and support resources through health insurance and local organizations. 
    • Released elearning courses about maintaining and discussing mental health at work 
    • More frequent and personal check-ins with employees. Sometimes a “How are you doing?”, or “How is your family doing?” makes a world of difference.
    • Created virtual socializing opportunities: morning meditation, daily stretches, virtual lunchroom, coffee breaks and happy hours using platforms like Zoom or Google Hangouts. Human beings crave connection, some of your employees live alone and may be particularly needing this more than others or even you do  personally.

Productivity

    • Reimbursement for home office setup. We don’t all have an office at home, and we need to make sure our employees have what they need to be productive.
    • Flexible hours. Now, more than ever, our employees need to know that they can be there for their family and friends when needed.
    • Elearning courses and resources on best remote work practices.
    • More frequent checkins in the form of 1:1s, daily standups, or other ways to over communicate to stay productive.

Roles/responsibility changes

    • Thinking ahead to anticipate training that will be needed for employees to take on new roles or responsibilities.
    • Provide opportunities for employees to let their skills shine. Provide the information your employees need to identify where their unique talents can help the company. 

We’re all in this together. If L&D can help us understand where the shifting needs of our employees might land, we can be ready to help support them at the right time. Outside of work, we’re all dealing with much more stress than normal. Now is not the time to overload our employees with training lacking intent. If we can try to anticipate the training and resources our employees need, then we can have it ready for them when they need it. Where L&D can shine now, is by being a source of support, care, and love for our employees. 

As the world grapples with the impact of coronavirus, we believe elearning can provide a critical and efficient path to rapidly educate employees about preventing the spread of coronavirus, how to work and manage remotely and the importance of social distancing. Our team has curated a list of courses about coronavirus preparedness and remote working for training your employees. These courses are made available free of charge through 15 June 2020. Please use them to help your employees reduce their exposure and spread of the virus. Immediate education and containment are key to saving lives.

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3 Easy Ways to Distinguish Between a Gift and a Bribe https://www.opensesame.com/site/blog/3-easy-ways-to-distinguish-between-a-gift-and-a-bribe/ https://www.opensesame.com/site/blog/3-easy-ways-to-distinguish-between-a-gift-and-a-bribe/#respond Tue, 21 Apr 2020 18:14:30 +0000 https://live-marketing.opensesame.com/site/?p=13043 You know the problem with ethics education?  It’s virtually impossible to talk about it without sounding pedantic or preachy.  And since none of us like being lectured to, we usually drown out conversations about ethical behavior because we don’t like feeling like we’re being talked down to.  However, ethics training is important in order to... Read more »

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You know the problem with ethics education?  It’s virtually impossible to talk about it without sounding pedantic or preachy.  And since none of us like being lectured to, we usually drown out conversations about ethical behavior because we don’t like feeling like we’re being talked down to. 

However, ethics training is important in order to prevent all of us from taking steroids and bribing judges and fixing elections and basically making the world impossible to live in.  But that doesn’t mean it has to be boring.  So here are three simple questions to help you decide if that gift you just got is really a gift or a bribe.  Happiness, engage!

Is the gift standard for your industry?  

Vendors will often take potential clients out to dinner, companies will often fly prospective employees to on-site interviews, and nobody thinks twice about that.  If the thing you’re being offered is normal for your industry, there’s a good chance it’s OK.  After all, if everybody else jumped off the bridge, you probably would too!

Is the ‘Gift’ absurdly exotic?  

The problem with the above question is that some ‘standard’ gifts are so expensive that it’s virtually impossible to trust the person giving it to you.  Pretty much all of us can be bought, which is why Fear Factor was such a popular show.  So remember, kids – if anyone offers to bioengineer a Tyrannosaurus Rex of your very own, don’t get in the car. 

Is the ‘gift’ attached to an expectation of particular behavior or actions on your part?  

And here’s the real question.  The others are pretty obvious; a free dinner is normal, and a free speedboat is probably suspect – which is unfortunate, by the way, because I could totally use a new speedboat to replace the speedboat I don’t currently own.  But gifts that are attached to an expectation that you perform a certain action are almost certainly unethical.  The question I wanted to put here was, “Does the gift feel like a bribe?”  But then I thought that I wouldn’t feel bribed if I were driving my new speedboat, so I came up with a better one. 

I hope that wasn’t too horribly painful.  And basically all this boils down to is:  if you’re going to accept a bribe, make sure it’s big enough that you can live comfortably on it after you get caught and fired.  So if you’re expecting me to accept a free trip to Vegas for the weekend to streamline the process of getting your latest experimental medication approved, you can just keep on walking.  If, however, you’re bringing me a suitcase filled with $247 million in non-sequential bills, I’ll probably at least hear you out.

And then say no, of course.  Prison is not as much fun as it looks on TV – and a lot harder to break out of, too.


Jeff Havens is a speaker, author, and professional development expert who tackles leadership, generational, and professional development issues with an exceptional blend of content and entertainment. He is a contributing writer to Fast Company, Entrepreneur, BusinessWeek, The Wall Street Journal; and has been featured on CNBC and Fox Business. For more information, visit https://www.opensesame.com/s/jeffhavenscompany.

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Developing a furloughed workforce https://www.opensesame.com/site/blog/developing-a-furloughed-workforce/ https://www.opensesame.com/site/blog/developing-a-furloughed-workforce/#respond Mon, 20 Apr 2020 21:04:53 +0000 https://live-marketing.opensesame.com/site/?p=13033 Coronavirus has impacted all sectors of the economy. Companies as big as Virgin Atlantic, Marriott, J.C. Penney, and Disney World have furloughed many of their employees as travel, shopping, and entertainment has ground to a halt. A typical furlough means employees are put on a temporary leave due to special needs of a company or... Read more »

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Coronavirus has impacted all sectors of the economy. Companies as big as Virgin Atlantic, Marriott, J.C. Penney, and Disney World have furloughed many of their employees as travel, shopping, and entertainment has ground to a halt. A typical furlough means employees are put on a temporary leave due to special needs of a company or employer. The current furlough situation is more complex due to uncertainty about when the coronavirus crisis will end. 

Turn furlough into opportunity

For organizations furloughing employees, ensuring their workforce stays engaged and productive during this time presents a challenge. This could be a good opportunity to train your workforces so they return after the furlough stronger and smarter. For example, a major retailer recently furloughed its retail store personnel but continues to pay them. In addition, they are offering online training courses for their furloughed employees to facilitate professional development.  It can be difficult for employees to find the time for developmental training on top of their usual responsibilities, but being on a paid furlough creates a unique opportunity for professional development. 

Furthermore, when businesses transition back to more normal operations, it will be a busy time gearing up. As a result, there will be even less time to do either professional development or required training. With that forward-looking perspective, your organization may want to leverage this work from home time to squeeze in employee training so your training plans don’t get off-track.  Get ahead now on your training programs so your organization can hit the ground running when we emerge from the coronavirus pandemic.  

How OpenSesame can help

eLearning can provide a critical and efficient path to train, prepare and engage employees who have been impacted.  While on furlough, your workforce can hone their skills and complete training to return to work more prepared and skilled. 

OpenSesame has curated lists of courses specifically for furloughed workers, free of charge through 15 June, with lists designed for: 

    • Customer facing employees: Designed to improve customer service skills, deal with difficult customers, and how to be resilient in the face of stressful situations.
    • Office employees: Develop valuable skills like effective communication, workplace ethics and conflict resolution.
    • Operations personnel: Courses on safety, problem solving and emergency preparedness.

Sign up for these courses at go.opensesame.com/wfh-offer

Please use these courses to help your employees work and manage remotely, stay productive while on furlough and return to the workforce with new and improved skills. Professional development is always of utmost importance and these courses can help your workforce polish their skills and be ready to return to work sharper than ever.

Returning to the new normal

With travel bans widening and instructor-led training no longer an option, we are ready to support your organization to curate the best courses to meet your other training needs and quickly deploy them to your employees.

For more information on how we can help you save time, money, and curate the right courses for your training program, contact us today at info@opensesame.com.

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Share how your team is practicing #LearnInPlace https://www.opensesame.com/site/blog/share-how-your-team-is-practicing-learninplace/ https://www.opensesame.com/site/blog/share-how-your-team-is-practicing-learninplace/#respond Thu, 16 Apr 2020 18:28:16 +0000 https://live-marketing.opensesame.com/site/?p=13018 Win 2 tickets to the OpenSesame User Conference or $500 toward the professional development program of your choice by sharing how your organization is continuing employee training efforts during the COVID-19 pandemic. At OpenSesame, we’ve always believed that elearning presents the best option for organizations to scalably and effectively train their workforces.  But the staggering... Read more »

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Win 2 tickets to the OpenSesame User Conference or $500 toward the professional development program of your choice by sharing how your organization is continuing employee training efforts during the COVID-19 pandemic.

At OpenSesame, we’ve always believed that elearning presents the best option for organizations to scalably and effectively train their workforces. 

But the staggering impact of the coronavirus on corporate training — McKinsey estimates 50% of in-person programs in North America (and nearly 100% of programs in Asia and Europe) scheduled for the first half of 2020 have been postponed or canceled — has made it clear that every organization needs to incorporate digital learning into their training strategy. 

We understand that rapidly moving to a completely online training environment while working remotely during a pandemic might be overwhelming.

To help companies now facing substantial gaps in their L&D programs adapt or replace planned in-person training with digital learning, we invite you to share how you are delivering effective employee training virtually during this crisis through our #LearnInPlace video contest!

How to participate:

1. Create a short video (1 to 2 minutes) explaining how your organization is continuing its training efforts virtually during the coronavirus pandemic. No need to worry about making it look like a professional movie — feel free to just use your smartphone or computer webcam!

Consider these questions when making your video:

      • How did your organization deliver employee training before COVID-19?
      • How has your organization had to adapt its training efforts in response to this crisis?
      • What tools or programs does your company use to deliver learning content virtually?
      • What have you personally learned as a result of your efforts to transition your organization to a completely online training environment?

2. Post your video to social media by 15 May, making sure to tag OpenSesame and include the hashtag #LearnInPlace.

      • Tag us on Twitter, Facebook and LinkedIn: @OpenSesame
      • Tag us on Instagram: @OpenSesameNow


3. Don’t forget to follow OpenSesame on Twitter, Facebook, LinkedIn and Instagram, where we’ll be sharing our favorite #LearnInPlace submissions and more tips for achieving success with elearning.

Prize

The person who submits the winning video chooses from these prize options:

      • 2 complimentary passes to the 2020 OpenSesame User Conference 13-15 October in Portland, Oregon (value of $598); OR
      • $500 to use toward the professional development training of your choice
Contest eligibility

Only posts that are visible/public will be accepted as submissions for this video contest. For more information on how to view or update privacy settings for specific posts, click on the links below:

Looking for curated content to help you deliver effective online training to your employees? We curated several lists of elearning courses to help you and your team stay healthy and productive during this crisis. These courses are made available as a public service free of charge through 15 June 2020.

Sign up for these free courses at go.opensesame.com/free-offer

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4 questions to ask before choosing discrimination and harassment training for your organization https://www.opensesame.com/site/blog/4-questions-to-ask-before-choosing-discrimination-and-harassment-training-for-your-organization/ https://www.opensesame.com/site/blog/4-questions-to-ask-before-choosing-discrimination-and-harassment-training-for-your-organization/#respond Wed, 15 Apr 2020 21:45:08 +0000 https://live-marketing.opensesame.com/site/?p=13006 In 2020, workplace culture matters more than ever. Organizations that can demonstrate a commitment to building a diverse and inclusive workplace have a competitive advantage in attracting top talent and strengthening relationships with customers, partners and vendors. As part of a comprehensive strategy, choosing the right compliance training program, one that focuses on behaviors, rather... Read more »

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In 2020, workplace culture matters more than ever. Organizations that can demonstrate a commitment to building a diverse and inclusive workplace have a competitive advantage in attracting top talent and strengthening relationships with customers, partners and vendors. As part of a comprehensive strategy, choosing the right compliance training program, one that focuses on behaviors, rather than laws, can be a cornerstone in improving workplace culture and recruiting and retention.

When choosing discrimination and harassment training for your organization, consider these four questions: 

1. Is it relevant to your workplace and industry?

Training that is tailored to your organization and workforce adds authenticity and relevance, which can keep employees engaged in learning, instead of checking their phones. Industry-specific video scenarios, images, examples and terminology, along with a message from your CEO demonstrates that your organization is serious about preventing discrimination and harassment. And in the #MeToo era, compliance training should focus on behaviors and the consequences of actions and inactions. 

2. Does it clearly explain discrimination and harassment?

Prevention begins with awareness. Employees and managers need to know how to recognize the different types of harassment, which can be much more nuanced than touching and grabbing. There are many forms of discrimination and the list is growing. Besides federal protections against discrimination — based on religion, race, color, age, sex, pregnancy, disability, etc — there are state and municipal laws that provide additional protections. 

3. Does it teach bystander intervention?

Bystander intervention training is one of the most effective ways to stop inappropriate workplace behavior before it rises to the level of illegal harassment and discrimination. Teaching employees techniques to safely disrupt potentially harmful situations is a way for individuals to show support for targets of misconduct, and be proactive in helping to prevent future incidents.

4. Does it meet or exceed the evolving state training requirements?

Currently, New York, New York City, California, Illinois, Connecticut, Maine and Delaware require employers to provide sexual harassment prevention training to their employees and managers. As more states and municipalities enact sexual harassment prevention laws, organizations need to feel confident that their training is up to date on evolving requirements and guidelines. 

Senior leadership that actively supports a modern, interactive compliance training program focusing on raising awareness and changing behaviors can empower employees. Your team will gain the knowledge and skills to recognize, report, prevent discrimination and harassment, and help foster a culture of respect and inclusion.


Andrew Rawson is the Chief Learning Officer and Co-founder at Traliant. He has more than 25 years of experience in strategy, operations, and marketing. Prior to founding Traliant, Andrew served as the Global Head of Compliance Learning (eLearning) at Thomson Reuters, an information, technology, and services company with more than 60,000 employees. He has held senior management positions in the manufacturing, commercial construction, and software industries.

In addition to being a seasoned professional with a background of diverse organizational experiences, Andrew is a classic lifelong learner. His love of learning inspires him to deliver the most engaging and effective courses possible to the learners that Traliant serves.

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Working from home etiquette tips and tricks https://www.opensesame.com/site/blog/working-from-home-etiquette-tips-and-tricks/ https://www.opensesame.com/site/blog/working-from-home-etiquette-tips-and-tricks/#respond Wed, 15 Apr 2020 17:10:45 +0000 https://live-marketing.opensesame.com/site/?p=13001 Since the onset of COVID-19 globally, workplaces are quickly establishing, possibly for the first time, a work from home policy for most if not all employees. This new setup can create its own great opportunities, but of course for many this comes with new challenges in every way, including the what were once simple, even... Read more »

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Since the onset of COVID-19 globally, workplaces are quickly establishing, possibly for the first time, a work from home policy for most if not all employees. This new setup can create its own great opportunities, but of course for many this comes with new challenges in every way, including the what were once simple, even subconscious ways we communicated with our colleagues in the office. 

Communication (actually, over communication!) is key when you can no longer just pop over to your coworker’s desk to ask a quick question, or chat in the hallway about a recent meeting follow up. Here are some quick tips and tricks to keep channels open while still respecting your coworkers time. 

Pay attention to calendars and away messages

When you’re in the office you can tell when someone is working and doesn’t want to be disturbed: headphones in, head down, maybe in a designated quiet area or work space in the office? Working from home makes that a little less clear so it is important to pay attention to your coworker’s calendar if they’re set to “away” on your instant messaging system, or have blocked time on the calendar to not be disturbed. 

Mute yourself on large conference calls 

A little background noise on a call with three or four people doesn’t cause much of an interruption, but  in larger groups it can be a major distraction and waste time. Be sure to keep yourself on mute unless you’re the one talking so that the person leading the meeting can have everyone’s undivided attention.

Keep your phone on hand

Your internet connection at home may not be reliable, so make sure to keep your phone close by so that you can call in to any important meetings if your internet is running slow or malfunctioning. Most video conferencing systems have a dial in number to quickly rejoin the meeting if your internet drops. When one person in a meeting can’t speak or be heard, it wastes time and energy for others on the call. 

Avoid multitasking during video conferencing

Think because you aren’t physically in the room together that your coworkers can’t tell that you are multitasking during a virtual meeting? Guess what, they can. Close other browsers or distractions that may tempt you during a virtual meeting out of respect to the meeting organizer and to help stay productive. 

Keep meetings productive and on time

Earlier we mentioned the importance of over communicating and this is especially true for virtual meetings when everyone is working from home. Always have a visible agenda and description so others know why they were invited to a meeting and try to keep meetings starting and ending on time. Since there is less follow up happening to meetings in person, it is good for the meeting organizer to do a recap at the end of the meeting or via email about appropriate next steps and set a follow up meeting if necessary. Over communicating and being clear on next steps is more of a challenge when working virtually than the reminders we get just by physically seeing one another at work. 

If you’re looking for training on how to help your workforce stay productive, manage remote teams and collaborate working from home, we’ve curated a list of courses for organizations. These courses are made available as a public service, free of charge through 15 June 2020. Please use them to help your employees, customers, partners, and families reduce their exposure and spread of the virus. Immediate education and containment are key to saving lives. Sign up for these free courses at go.opensesame.com/free-offer.

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OpenSesame expands free access to professional development courses for remote and furloughed workers https://www.opensesame.com/site/blog/opensesame-expands-free-access-to-professional-development-courses-for-remote-and-furloughed-workers/ https://www.opensesame.com/site/blog/opensesame-expands-free-access-to-professional-development-courses-for-remote-and-furloughed-workers/#respond Mon, 13 Apr 2020 20:10:07 +0000 https://live-marketing.opensesame.com/site/?p=12947 Portland OR- April 13, 2020– OpenSesame, the global elearning innovator, announced unlimited free access to online training for any employee working from home or furloughed as a result of the coronavirus pandemic. The offer includes elearning courses in multiple languages for developing customer service, sales, and other essential professional skills. “At OpenSesame, we believe elearning provides the... Read more »

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Portland OR- April 13, 2020– OpenSesame, the global elearning innovator, announced unlimited free access to online training for any employee working from home or furloughed as a result of the coronavirus pandemic. The offer includes elearning courses in multiple languages for developing customer service, sales, and other essential professional skills.

“At OpenSesame, we believe elearning provides the most efficient path to educate your workforce, especially during this unprecedented time when many employees work remotely,” said Don Spear, OpenSesame CEO. “For companies who have furloughed workers or have employees working from home, online training can keep employees productive during their leave as well as develop their skills until business operations resume after this crisis ends.”

With more than 10 million learners already signed up for access to its coronavirus preparedness and remote working courses, OpenSesame expands its free offer to include over 100 curated elearning courses. Through 15 June 2020, any organization can gain free access to additional professional development courses for its employees who are working from home or furloughed.

For more information and free access to the courses, visit go.opensesame.com/wfh-offer.

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Coronavirus preparedness, remote working, and safely returning to work: free courses until 15 June 2020 https://www.opensesame.com/site/blog/coronavirus-preparedness-and-remote-working-free-courses-until-15-may-2020/ https://www.opensesame.com/site/blog/coronavirus-preparedness-and-remote-working-free-courses-until-15-may-2020/#respond Mon, 13 Apr 2020 07:00:46 +0000 https://live-marketing.opensesame.com/site/?p=12756 At OpenSesame, we help our customers develop the world’s most productive and admired workforces.  We also want to help you keep your employees and their families safe and productive during the coronavirus pandemic. As the world grapples with the impact of coronavirus, we believe elearning can provide a critical and efficient path to rapidly educate... Read more »

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At OpenSesame, we help our customers develop the world’s most productive and admired workforces.  We also want to help you keep your employees and their families safe and productive during the coronavirus pandemic.

As the world grapples with the impact of coronavirus, we believe elearning can provide a critical and efficient path to rapidly educate employees about preventing the spread of coronavirus as well as how to work and manage remotely. We curated a list of courses about coronavirus preparedness and remote working for training your employees. These courses were first made available as a public service on 14 March, free of charge through 15 June 2020. 

In response to the overwhelming response we have received from organizations all over the world, we are expanding our free offer to include additional topics. Refer to the list below for an overview of the changes and additions that have been made:

20 March 2020: We have added more content on the following topics:

    • Managing remote teams
    • Remote communications
    • Anxiety & mental health
    • Ergonomics

27 March 2020: We have added more content on the following topics:

    • Social Distancing
    • Proper Handwashing Procedure
    • Remote Working 101
    • Coronavirus Preparedness (in French)

13 April 2020: We have added courses to support employees on furlough, so that your workforce can hone their skills, complete training, and return to work more prepared and knowledgeable.

7 May 2020: We’ve curated a list of courses to help your team prepare to return to the workplace, including the following topics.

    • Disinfecting the Workplace for COVID-19
    • Workplace Hygiene
    • Coronavirus Precautions and Prevention: Travel Safely

All of our course publishers are committed to providing the most up-to-date information on the coronavirus in accordance with the CDC and the WHO. Courses are being updated frequently, and learners will receive these updates automatically, ensuring that they have access to the most current information available.

To register for the free courses offer, visit go.opensesame.com/free-offer.  

If you have any questions about this offer or how to access the courses once you have signed up, contact support@opensesame.com.

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Training is key to protecting your organization from bribery and corruption https://www.opensesame.com/site/blog/training-is-key-to-protecting-your-organization-from-bribery-and-corruption/ https://www.opensesame.com/site/blog/training-is-key-to-protecting-your-organization-from-bribery-and-corruption/#respond Fri, 10 Apr 2020 23:42:19 +0000 https://live-marketing.opensesame.com/site/?p=12921 In today’s connected, global business environment, bribery and corruption are evolving risks that organizations should keep permanently on their radar.  Companies without clear anti-corruption policies and training can face costly legal, financial and/or reputational damage. In 2019, companies paid $2.9 billion to resolve Foreign Corrupt Practices Act (FCPA) cases brought by the U.S. Securities and... Read more »

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In today’s connected, global business environment, bribery and corruption are evolving risks that organizations should keep permanently on their radar.  Companies without clear anti-corruption policies and training can face costly legal, financial and/or reputational damage. In 2019, companies paid $2.9 billion to resolve Foreign Corrupt Practices Act (FCPA) cases brought by the U.S. Securities and Exchange Commission and the Department of Justice.  

Implementing online anti-bribery/anti-corruption training to employees, third parties, partners and suppliers, in the language of their choice, is an important step in promoting business ethics and compliance that helps protect your organization from bribery, corruption and other unethical behavior.  Among the questions training should address are: 

What is the FCPA?

The FCPA is the principal federal law that makes it a crime to pay a bribe to a foreign public official for the purpose of obtaining or retaining business. Jointly enforced by the U.S. Department of Justice (DOJ) and U.S. Securities and Exchange Commission (SEC), the FCPA applies to any company that does business internationally or whose securities are listed in the U.S. Besides covering anti-bribery, the FCPA also has an accounting provision, which includes books, records, and internal controls. 

What is bribery?

Bribery has evolved into a sophisticated crime — it’s much more than offering someone an envelope stuffed with cash. Generally, depending on the country or statute, bribery means offering, giving or promising anything of value to a government official with the intent to influence that official or gain an unfair advantage, usually to acquire or maintain business. Bribes can be cash and gifts, such as electronics, cars, watches or expensive wine, as well as travel and accommodations, donations to a charity or a political party, trade secrets, stock tips, hospitality and entertainment, and offers of employment.

Who is considered a foreign public official?

It’s not always easy to identify a public official— it’s a broad category. Some examples are heads of state, cabinet members, judges and magistrates, legislators, regulators, law enforcement, government workers and individuals working on behalf of public international organizations, such as the UN, Red Cross or the World Bank. A good rule is to treat all business contacts as  ‘public officials’ and assume that anti-bribery laws apply to your interactions with them.

What should I do?

Training is an effective way to communicate and explain your organization’s internal policies and procedures for reporting incidents of bribery, corruption and other misconduct. Training should also reinforce a ‘tone from the top’ that ethical behavior and practices are core to your culture and that everyone, at every level and location, is accountable for their words and actions.

Bribery and corruption in the workplace are serious crimes, whose costs go far beyond criminal penalties and large fines. Organizations can minimize the risk of FCPA violations by communicating clear policies and procedures, and providing regular training to employees and third parties on their responsibility to recognize and report bribery and corruption and act ethically. 


Andrew Rawson is the Chief Learning Officer and Co-founder at Traliant. He has more than 25 years of experience in strategy, operations, and marketing. Prior to founding Traliant, Andrew served as the Global Head of Compliance Learning (eLearning) at Thomson Reuters, an information, technology, and services company with more than 60,000 employees. He has held senior management positions in the manufacturing, commercial construction, and software industries.

In addition to being a seasoned professional with a background of diverse organizational experiences, Andrew is a classic lifelong learner. His love of learning inspires him to deliver the most engaging and effective courses possible to the learners that Traliant serves.

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6 tips for establishing a learning culture in your organization https://www.opensesame.com/site/blog/6-tips-for-establishing-a-learning-culture-in-your-organization/ https://www.opensesame.com/site/blog/6-tips-for-establishing-a-learning-culture-in-your-organization/#respond Fri, 03 Apr 2020 17:20:40 +0000 https://live-marketing.opensesame.com/site/?p=12823 1. Get leadership buy-in Establishing and nurturing a learning culture is an ongoing process that requires long term support (and work) from the leaders in your business. These are the people who will be implementing and reinforcing training initiatives, so they have to care about this as much as you do. Talk to them. Show... Read more »

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1. Get leadership buy-in

Establishing and nurturing a learning culture is an ongoing process that requires long term
support (and work) from the leaders in your business. These are the people who will be
implementing and reinforcing training initiatives, so they have to care about this as much as you
do. Talk to them. Show why you care and what this change will do for the business as a whole.
People are naturally resistant to change, but you need everyone behind you to make a cultural
shift so share your passion and be prepared to convince the naysayers.

2. Make it official

If you want employees to embrace a learning culture, make training and development plans
mandatory. Learning only becomes a culture (rather than an occasional event) when it is a
standard part of working life for all employees.

3. Embrace the influencers

The social leaders in your workplace go beyond management. Think of your longstanding and
socially dominant employees as influencers. If you want buy-in across the whole business, you
would do well to get them on board. Share your plans and consider their feedback. Their
support will help you considerably, so don’t be afraid to ask for help.

4. Celebrate your training champions

It’s important to show employees who successfully complete their training that their efforts
won’t go unnoticed. You don’t need to throw a parade, but a little recognition goes a long way.
Send emails, say a few words in the office or construct an elaborate balloon arch over their
desks. It’s your call.

Another benefit worth noting here is that public recognition will encourage the wider team to
get involved in training themselves. Everyone loves a pat on the back!

5. Use feedback

It is important not just to ask for feedback, but to demonstrate that you will listen to it. Hold
regular sessions, run polls and encourage your team to be open about the negatives as well as
the positives. Training is an investment, and this is an excellent way to establish true ROI. If
something isn’t working, change it. This will ensure you and your team get the most out of the
time and money spent on learning.

6. Take advantage of the skills you develop

A huge advantage of a culture of learning for any business is the potential for growth from
within. Before looking externally for your next hire, look at the additional skills and experience
your people have gained since they joined you. You might just find your “new hire” is already
with you.

Making this approach a standard part of your hiring process will show your team that you are
serious about supporting their growth and, in turn, will cement their engagement in your
training and development initiatives.


About the Author: Tom Moore is Chief Operating Officer at iAM Learning – creators of engaging animated elearning content that improves performance and encourages professional development. The iAM Learning library features high-end animation, likeable characters and captivating stories that make even the most serious subjects appealing and unforgettable. You can access the library free for seven days with a no-obligation free trial. Visit https://www.opensesame.com/s/iam-learning now to get started!

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Why author elearning content to industry standards? https://www.opensesame.com/site/blog/why-author-elearning-content-industry-standards/ https://www.opensesame.com/site/blog/why-author-elearning-content-industry-standards/#respond Tue, 31 Mar 2020 16:00:05 +0000 /site/?p=1555 At OpenSesame, we receive inquiries from subject matter experts and content authors who have developed training programs but are unsure about how to monetize them in today’s online world. They have valuable content (a training video, a PowerPoint presentation, or a book) that they want to share with the world and hopefully make some money... Read more »

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At OpenSesame, we receive inquiries from subject matter experts and content authors who have developed training programs but are unsure about how to monetize them in today’s online world. They have valuable content (a training video, a PowerPoint presentation, or a book) that they want to share with the world and hopefully make some money along the way. Here are some of the options available to these experts and tips on how they can get the most value out of their content.

Building on native platforms

Companies like Udemy and Skillshare offer a place where courses can be built, marketed, and sold all in one location. Course building tools on these platforms are available without cost but are not without limitations.

  • Building courses on native platforms requires commitment and an investment of time. For every native platform, you are committing to build and continuously maintain your catalog using only the tools provided.
  • Courses built using platform tools cannot be exported to other platforms and content created previously cannot be uploaded to these platforms.
  • The learning curve for course development on each site is unique. Features available on one platform may not be available on another.
  • These sites have built-in templates to help you get started, yet the templates are designed to give every course on the platform the same look and feel. How do you stand out in a marketplace where everything looks the same? What if your courses have features you can’t use in these environments? Many courses created in these platforms have limited customization options.
  • Each of these platforms are unique, but they are not SCORM, AICC, or xAPI conformant, which means the courses built on these platforms can not be exported for use in another platform or a learning management system (LMS).

Essentially, courses built on these native platforms are great for users who have raw content. However, for instructional designers looking to leverage their content in other places, these native platforms limit its distribution.

Why do learning management systems matter?

A learning management system, or LMS, is a collaborative platform used to manage elearning courses. The Advanced Distributed Learning Initiative, sponsored by the United States Department of Defense, created a set of specifications called Shareable Content Object Reference Model (SCORM) to encourage the standardization of learning management systems. SCORM and other industry standards like AICC and xAPI enable online learning content and learning management systems to communicate with each other. These platforms track users’ access and completion thereby protecting and monitoring valuable intellectual property. LMSs are typically used in the business and education sectors, and the market size is expected to grow from $5.19 billion in 2016 to $19.05 billion by 2022. For instructional designers and content publishers, this means there is a tremendous opportunity to sell and create SCORM, AICC, and xAPI conformant content.

Today, authoring software that was once reserved for designers and developers has become more affordable and easier to use. With these tools, you can quickly and easily create courses that can be published in SCORM, AICC, or xAPI with the click of a button. Using an authoring tool to build your courses, you’ll be able to transform your content into viable products that can be sold in the LMS market and function seamlessly in multiple platforms. 

Finding the right authoring tool

Elliott Masie recently spoke to a room full of training professionals where he said, “We need to stop calling ourselves instructional designers and start saying producer.” There are a number of authoring tools available, but which is the right one? Authoring tools are like shoes; you won’t know which one is the best fit until you try it on.

Articulate has a variety of tools for Windows or Mac users including the very popular and easy to use Rise 360. Articulate claims that 98,000 organizations, 104 million learners, and 151 countries are using their tools. They boast over 585,000 course creators in their community willing to share practical advice and best practices. Articulate 360 pricing starts at $999 for new users and educators receive a 50% discount.

Adobe Captivate is a comprehensive and robust software package available for both Mac and Windows users. Like Articulate, Captivate has stood the test of time and has a vast community of supporters. Since Captivate is an Adobe product, it integrates seamlessly with other “Made in Adobe” applications like Photoshop and Dreamweaver. It is offered as a subscription service for $33.99/mo, a full license for $1,299, and a steep educational discount allows students and teachers to purchase the full license for $399.

dominKnow was a pioneer in cloud-based authoring solutions. dominKnow | ONE combines their products Flow, Claro, and Capture and allows authors to store their assets and courses online. Features such as real-time collaboration and version control are where these products stand out. An author can update a downloadable resource once, and all courses using that resource can be updated at the same time. A library-like checkout system allows multiple users the ability to work together on a project. Annual subscription prices vary based on team size.

Many authoring tool providers will allow you to try the product before making an investment. Additionally, there are some open-source products available at no cost. Check out eLearning Atlas, a free service, to search for SCORM-compatible tools, vendors, and platforms that play well together.

You don’t need to be a rocket scientist to make a great course. With the right tools and publishing capabilities, authors can turn content into valuable products for the enterprise. For more information on becoming a publisher with OpenSesame visit these resources or complete this form and someone from our Curation Team will be in touch within 1-2 business days.

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Managing your remote team https://www.opensesame.com/site/blog/managing-your-remote-team/ https://www.opensesame.com/site/blog/managing-your-remote-team/#respond Wed, 25 Mar 2020 21:02:39 +0000 https://live-marketing.opensesame.com/site/?p=12730 Coronavirus presents unprecedented challenges to business. At OpenSesame, we are a fully distributed team with the option for employees to work from home. As a precaution, effective 13 March 2020 though, all employees are working from home and practicing social distancing. Even though some employees have experience with remote team members, working with an entirely... Read more »

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Coronavirus presents unprecedented challenges to business. At OpenSesame, we are a fully distributed team with the option for employees to work from home. As a precaution, effective 13 March 2020 though, all employees are working from home and practicing social distancing. Even though some employees have experience with remote team members, working with an entirely remote team is a learning curve for most organizations including ours.

If your company has sent employees to to work remotely, you already know this is an adjustment. If you manage a team, you’ll see that the usual day-to-day interactions in the break room, at the coffee machine, or passing in the hallway are gone, and that you and your coworkers may be feeling a bit disconnected. Fortunately, there are many strategies to keep morale high and reinforce team cohesiveness with a distributed workforce. It just takes a bit of planning. Here are a few tips to help managers strengthen their remote teams.

Use video chat

While you can check-in via email, send an instant message or attend a meeting on the phone, nothing beats the ability to see your co-workers face-to-face in a video chat. Seeing facial expressions, hand gestures and, even your co-workers’ home office and cats or family members helps humanize conversations and avoid misunderstandings that can occur in a text message or over the phone.

Create a routine

In the office, social interactions happen without planning. You can stop at a co-worker’s desk as you get coffee or join a group in the lunchroom for a meal. Working remotely requires more intentionality about creating daily touchpoints for you and your team. Here’s a simple schedule of daily check-ins to make sure you stay connected:

  • Monday: Schedule a half-hour weekly kick-off meeting where each person shares something from their weekend, presents their goal for the week, and notes any “roadblocks” they may need help with. 
  • Team meeting: If you’ve already been running weekly team meetings, keep them up. With less spontaneous moments to share information, the team meeting is important to make sure everyone’s on the same page. 
  • Friday: Wrap up with a half-hour review session. Team members share their week. Did they meet their goal for the week? Sharing successes and failures within your team builds trust and promotes growth and continual improvement. 
  • Daily standups: For the 2 other days of the week, keep the communication going with a 10 minute standup. In this quick check-in, go around the virtual room and ask each person what they accomplished the day before and what they’re working on today.
  • One-on-ones: If you don’t yet do weekly one-on-one meetings with each of your direct reports, now is the time to start. These meetings provide support for your direct and build trust. 
Make space for spontaneous team conversations

Team messaging apps like Slack, Microsoft Teams, or Google Hangouts Chat are part of many company cultures, even for teams that work in the same office. But for remote teams, providing a way to quickly share information, make a joke, show pictures of your dog or just say hi is crucial to keeping a team excited and connected. Just keep it professional and appropriate. 

Respect time 

Lots of communication is important for a distributed team to stay connected. But, it is also necessary  for team members to go into “heads-down” mode to get work done. The key is to communicate this clearly. For example, a note to teammates “Hey team, I’ve got to wrap up this report by noon, so I’m turning off Slack and email until then. If it’s urgent, text my phone.”

Without the natural interactions that happen throughout the day in an office, managing a remote team can be challenging. However, by putting together a schedule, providing lots of opportunities for interaction, and making sure you and your team get to see each other daily, you can keep your team strong, connected and productive. 

We’ve curated a list of courses for organizations to help employees excel working from home and also staying safe and productive. These courses are made available as a public service, free of charge through 15 May 2020. Please use them to help your employees, customers, partners, and families reduce their exposure and spread of the virus. Immediate education and containment are key to saving lives.

Sign up for these free courses at go.opensesame.com/free-offer.

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A new workforce reality: “remote first” work https://www.opensesame.com/site/blog/a-new-workforce-reality-remote-first-work/ https://www.opensesame.com/site/blog/a-new-workforce-reality-remote-first-work/#respond Mon, 23 Mar 2020 15:15:34 +0000 https://live-marketing.opensesame.com/site/?p=12752 Some say that coronavirus (COVID-19) has forever changed the way companies operate. I would say that it hasn’t drastically changed but accelerated the shift that was already happening. For years, business has been shifting towards a remote workforce. More companies today support employees working from home on a periodic to full time basis than just... Read more »

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Some say that coronavirus (COVID-19) has forever changed the way companies operate. I would say that it hasn’t drastically changed but accelerated the shift that was already happening. For years, business has been shifting towards a remote workforce. More companies today support employees working from home on a periodic to full time basis than just 10 years ago. 

What are the implications of remote first work for both companies and their employees? 

For companies:

  1. Communication is key.  An employee can’t walk over to their colleague or manager and ask a question. A manager can’t verbally assign a task to an employee. Seize the opportunity and invest in instant messaging software for your employees such as Slack. 
  2. Time management reigns supreme. With more remote workers, you’ll notice how many meetings could have been emails and how many emails should have been meetings. 
  3. Work anywhere, anytime. A remote, even if only partial, workforce presents an unique opportunity for organizations to recruit the best talent. You won’t be limited to the talent pool in your city. Hiring remote employees allows hiring managers to find talent anywhere in the country, or even the world. 
  4. Training has forever changed. With the coronavirus pandemic, you’ll probably run into the situation where a new hire starts, but most of the company is working from home due to social distancing. What is your new hire supposed to do? Maybe this is the time of the year when your company rolls out an organization-wide training, but not everyone is available to train or be trained. Now what? Most companies are already shifting towards online training or elearning to accomplish training anywhere anytime, but if you haven’t, this is the perfect time to start. 

For employees who are new to working from home:

  1. Take a break. Every hour or so, be sure to step away from the computer for 5-10 minutes. Make a cup of coffee, pet the dog, check your mail and stretch your legs. You’ll discover that grandma was right, going on a walk is good for you. 
  2. Don’t be embarrassed by background activity. Of course, make the necessary adjustments to your work environment to limit distractions, but if news anchors’ children can run in the background on live television, your customer will forgive you if your kids do the same during a conference call.  
  3. Remember to clock out, even if you’re not an hourly employee. There is going to be a point, usually in week two of working from home, that you’ll lose track of time. Morning, noon, and evening becomes one. Choose a time in the day that you’ll turn off the computer and put your phone, at least email and instant-messaging, in do not disturb mode. It can be easy to lose track of time and work longer hours than usual, causing faster burn out. 

OpenSesame’s mission is to help companies develop the world’s most productive and admired workforces. As the world grapples with the impact of coronavirus, we believe elearning can provide a critical and efficient path to rapidly educate employees about preventing the spread of coronavirus as well as how to work and manage remotely. 

We’ve curated a list of courses for organizations to help employees excel working from home and also staying safe during these uneasy times. These courses are made available as a public service, free of charge through 15 May 2020. Please use them to help your employees, customers, partners, and families reduce their exposure and spread of the virus. Immediate education and containment are key to saving lives.

Sign up for these free courses at go.opensesame.com/free-offer.

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2020 Learning technologies: what’s hot and what’s not https://www.opensesame.com/site/blog/2020-learning-technologies-whats-hot-and-whats-not/ https://www.opensesame.com/site/blog/2020-learning-technologies-whats-hot-and-whats-not/#respond Wed, 18 Mar 2020 18:09:13 +0000 https://live-marketing.opensesame.com/site/?p=12731 In a recent OpenSesame webinar Donald H Taylor, Chairman of the Learning and Performance Institute, shared the results of the 2020 Global Sentiment Survey (GSS). This survey asked over 2,000 respondents from 86 countries the question, “What do you think will be hot in workplace learning and development in 2020?” in order to identify upcoming... Read more »

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In a recent OpenSesame webinar Donald H Taylor, Chairman of the Learning and Performance Institute, shared the results of the 2020 Global Sentiment Survey (GSS). This survey asked over 2,000 respondents from 86 countries the question, “What do you think will be hot in workplace learning and development in 2020?” in order to identify upcoming trends in the industry. 

Respondents choose up to three answers from a list of 16 options, they are not given the definition of any of the options, or a definition on ‘what being hot means’ in order to more accurately gage sentiment.  Respondents generally finish the survey in under 60 seconds.

This year the options to choose from were: 

  • Artificial intelligence
  • Coaching/mentoring*
  • Collaborative/social learning
  • Consulting more deeply within the business
  • Curation
  • Learning analytics 
  • Learning experience platforms
  • Microlearning
  • Performance support
  • Personalization / adaptive delivery
  • Mobile Delivery
  • Neuroscience/ Cognitive science
  • Showing value
  • Video
  • Virtual and augmented reality
  • Other
One key takeaway, it’s all about the data

The top five most popular options from the survey were learning analytics, personal/adaptive delivery, collaborative/social learning, learning experience platforms, and artificial intelligence. All of these categories either gather data or require lots of learner data in order to function effectively. These trending topics indicate that learning and development is shifting from what people are learning to how

Staying current on the latest trends can help you deliver the best possible experience to your learners and your organization.  Learn more and watch the full webinar “2020 learning technologies: what’s hot and what’s not?” here. 

With courses offered in multiple languages, and available on multiple devices we help companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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OpenSesame offers free access to coronavirus preparedness and remote work training https://www.opensesame.com/site/blog/opensesame-offers-free-access-to-coronavirus-preparedness-and-remote-work-training/ https://www.opensesame.com/site/blog/opensesame-offers-free-access-to-coronavirus-preparedness-and-remote-work-training/#respond Mon, 16 Mar 2020 16:27:39 +0000 https://live-marketing.opensesame.com/site/?p=12724 Portland, OR- 14 March 2020- OpenSesame, the global elearning innovator, announced unlimited free access to coronavirus preparedness and remote work training for any organization through 15 May 2020. The offer includes elearning courses in multiple languages on preventing coronavirus and other illnesses as well as working and managing employees remotely. “At OpenSesame, we strive to... Read more »

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Portland, OR- 14 March 2020- OpenSesame, the global elearning innovator, announced unlimited free access to coronavirus preparedness and remote work training for any organization through 15 May 2020. The offer includes elearning courses in multiple languages on preventing coronavirus and other illnesses as well as working and managing employees remotely.

“At OpenSesame, we strive to fully support our customers, and any company, in protecting their employees as well as ensuring productivity of their workforce,” said Don Spear, CEO. “With the impact of COVID-19 growing exponentially every day, travel bans widening and instructor-led training no longer an option, elearning presents the best option for organizations to train and safeguard their workforces.”

Through 15 May 2020, any organization can gain access to these free courses on coronavirus preparedness and remote working best practices to deploy to its workforce.

For more information and free access to the courses, visit go.opensesame.com/free-offer.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

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OpenSesame debuts on 2020 Fosway 9-Grid™ for Digital Learning https://www.opensesame.com/site/blog/opensesame-debuts-on-2020-fosway-9-grid-for-digital-learning/ https://www.opensesame.com/site/blog/opensesame-debuts-on-2020-fosway-9-grid-for-digital-learning/#respond Wed, 11 Mar 2020 16:28:02 +0000 https://live-marketing.opensesame.com/site/?p=12705 eLearning leader recognized for its expanding presence by Europe’s #1 HR industry analyst firm London, UK – 11 March 2020 – OpenSesame, the elearning innovator, today announced its inclusion as a Potential Performer on the 2020 Fosway 9-Grid™ for Digital Learning, an annual analysis of HR, talent and learning vendors with a focus on customers... Read more »

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eLearning leader recognized for its expanding presence by Europe’s #1 HR industry analyst firm

London, UK – 11 March 2020 – OpenSesame, the elearning innovator, today announced its inclusion as a Potential Performer on the 2020 Fosway 9-Grid™ for Digital Learning, an annual analysis of HR, talent and learning vendors with a focus on customers in Europe, Middle East and Africa. 

The Potential Performer recognition by Fosway, generally awarded to new and emergent solutions, highlights OpenSesame’s growing market presence in the European digital learning market since its incorporation in 2011. OpenSesame opened its London office in September 2019 to strengthen its regional partnerships and support for its growing global customer base. 

David Wilson, CEO of Fosway, said, “One of the key benefits of the 9-Grids™ is the ability it gives us to recognise the value of providers in every zone. Potential Performers usually indicate innovative and newer market entrants, which perfectly describes OpenSesame’s expansion into Europe. It’s positive to see some disruption in the digital learning market and greater choice for buyers than ever before.” 

“It is an honor to appear for the first time in the Fosway Digital Learning 9-Grid™,” said Don Spear, CEO of OpenSesame. “This recognition acknowledges the increasing market awareness of OpenSesame in Europe and our role in innovating the European elearning industry.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About the Fosway 9-Grid™

Fosway Group is Europe’s #1 HR Industry Analyst. The Fosway 9-Grid™ provides a unique assessment of the principal learning and talent supply options available to organizations in EMEA. Now in its sixth year, the analysis is based on extensive independent research and insights from Fosway’s Corporate Research Network of over 150 customer organizations, including BP, HSBC, PwC, RBS, Sanofi, Shell and Vodafone.

Visit the Fosway website at www.fosway.com for more information on Fosway Group’s research and services.

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OpenSesame announces partnership with Northpass to train the world’s most innovative companies https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-northpass-to-train-the-worlds-most-innovative-companies/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-northpass-to-train-the-worlds-most-innovative-companies/#respond Tue, 10 Mar 2020 16:23:09 +0000 https://live-marketing.opensesame.com/site/?p=12696 Internet-first companies can now scale training without interrupting productivity Portland, OR – 10 March 2020 – OpenSesame, the global elearning innovator, announced a partnership with Northpass to deliver its curated 20,000+ elearning courses on Northpass’ learner-first platform. From fast-growing companies to the Fortune 500, modern companies looking to integrate and scale learning across distributed workforces... Read more »

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Internet-first companies can now scale training without interrupting productivity

Portland, OR – 10 March 2020 – OpenSesame, the global elearning innovator, announced a partnership with Northpass to deliver its curated 20,000+ elearning courses on Northpass’ learner-first platform. From fast-growing companies to the Fortune 500, modern companies looking to integrate and scale learning across distributed workforces trust Northpass to educate their workforce.

“We’re excited to partner with OpenSesame, the leading content provider for professional elearning to power Northpass’ built-in Course Marketplace,” said Rob Krystyniak, VP of Product and Engineering at Northpass. “The synergy between OpenSesame’s extensive course content and Northpass’ intuitive and engaging learning experience will help accelerate the learning and training process for our customers.”

OpenSesame’s partnership with Northpass makes impactful and high quality learning easily accessible for organizations who already understand the digital world best. Through the integration now available to Northpass customers, internet-first companies like Uber, Lyft, Airbnb and Rover can enhance their organizational training and overall learner experience. 

“OpenSesame helps companies upskill and train distributed workforces by enabling access to elearning anywhere, anytime and on any device,” said Tom Turnbull, Vice President of Partnerships at OpenSesame. “We are excited about partnering with Northpass to empower companies across the gig economy to grow and scale their businesses.”

About Northpass 

Northpass is a new breed of learning technology designed specifically for today’s digital economy. Founded in 2013, Northpass delivers learning that works for internet-first companies like Uber, Shopify, and BambooHR. Today’s top digital brands leverage the Northpass learning platform to accelerate growth, improve service quality, and increase brand loyalty.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

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Prevent the spread of illness in the workplace, including coronavirus https://www.opensesame.com/site/blog/prevent-the-spread-of-illness-in-the-workplace-including-coronavirus/ https://www.opensesame.com/site/blog/prevent-the-spread-of-illness-in-the-workplace-including-coronavirus/#respond Thu, 05 Mar 2020 17:27:45 +0000 https://live-marketing.opensesame.com/site/?p=12665 Flu season should be winding down, but concern about the spread of the coronavirus globally grows every day. Companies are cancelling events and curtailing travel, therefore negatively impacting organizations.  Now is the time to review best practices and provide training to prevent illness from spreading in the workplace and ensure employees are staying healthy at... Read more »

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Flu season should be winding down, but concern about the spread of the coronavirus globally grows every day. Companies are cancelling events and curtailing travel, therefore negatively impacting organizations. 

Now is the time to review best practices and provide training to prevent illness from spreading in the workplace and ensure employees are staying healthy at work. Simple preventive measures can have a huge impact on the physical and mental health of your workforce, especially if working in close office quarters. 

Timely reminder about infection control

News about coronavirus and other illnesses dominates today’s news headlines, so review these best practices to train your organization and prevent the spread of illness. We recommend reviewing this free course, Coronavirus Preparedness for Employers and Employees to get your entire organization up to speed. 

Hand washing

While hand washing  seems like a basic skill everyone knows, many people aren’t washing their hands correctly to prevent the spread of illness. Did you know in order to be effective you need to wash your hands for 20 seconds? If you have trouble keeping count, it takes you approximately 20 seconds to sing “happy birthday” to yourself twice. 

Use this elearning course by OpenSesame course publisher UL, Infection Control – Handwashing to provide a quick refresher about hand washing and the role it plays in illness prevention at work. 

Cover your cough

In addition to avoiding touching your face, you can also prevent the spread of germs by properly covering your cough. Cover your mouth and nose with your bent elbow or tissue when you cough or sneeze, then dispose of the used tissue immediately.

Avoid handshakes

While handshakes are common in the office, you may want to be cautious and avoid them to prevent the spread of germs. Fist-bumping is up to five times less likely to give you germs than a handshake according to Former CDC Director Dr. Tom Frieden

Review sick time and work from home policies

One sick employee can spread an illness throughout an office, but members of your organization may be worried about missing work and end up coming to work unhealthy. By reviewing sick and work from home policies, you can help your employees make the right decision to stay home and get healthy while preventing the spread of illness. 

Eat healthy to boost immune system

The American Dietetic Association says eating healthy boosts immunity and prevents the flu. Diets that are rich in fruits, vegetables, whole grains, and other whole foods can help boost your immune system and fight off illness. Check out this 5-minute course by OpenSesame course publisher Litmos Heroes, Healthy Eating at Work, to learn how to eat healthy, drink more water and have increased energy at the office, as well as prevent illness. 

How OpenSesame can help you

OpenSesame helps companies like yours develop the world’s most productive and admired workforces. For more information on how we can help you curate the right courses for your training program and keep your workplace safe, contact us today at info@opensesame.com.

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Microsoft Teams is coming- are you ready? https://www.opensesame.com/site/blog/microsoft-teams-is-coming-are-you-ready/ https://www.opensesame.com/site/blog/microsoft-teams-is-coming-are-you-ready/#respond Tue, 03 Mar 2020 16:55:49 +0000 https://live-marketing.opensesame.com/site/?p=12637 It’s been a long time, over two years since Microsoft first announced that Teams would be replacing Skype for Business, but it’s here! Teams will be the way that Microsoft wants you to communicate and collaborate. But this is no minor undertaking, which is why Microsoft has continually pushed the retirement date for Skype forwards.... Read more »

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It’s been a long time, over two years since Microsoft first announced that Teams would be replacing
Skype for Business, but it’s here! Teams will be the way that Microsoft wants you to communicate and
collaborate. But this is no minor undertaking, which is why Microsoft has continually pushed the
retirement date for Skype forwards. But Microsoft has declared that July 31, 2021 will be the definitive
end date for Skype for Business.

Microsoft knows that it is not going to be easy for people to switch out the software that they count on
for their instant messages and video conferences, so why do it? In a nutshell, they want one central hub
for teamwork and collaboration. Skype can’t do this, but Teams can.

Teams will provide all the communication capabilities of Skype, but with the added bonus of file storage,
threaded conversations, app integration, and more thanks to its Cloud infrastructure. You can add a
OneNote notebook to your Team to organize your information, or integrate a plan from Planner to help
divvy up the work. You might start your day off by sending some instant messages to your manager,
then run up a video conference call that you record and save in your Team, and finally start a
conversation thread congratulating your coworker on her new promotion. Microsoft has been putting all
their eggs in the Teams basket, rolling out new features like the Blur my Background or adding the
option for external contacts to participate in meetings. It seems like every week there is something new
in Teams.

The shift to Teams is not just learning a new piece of software. People will need to learn a new
workflow: where to store files, how to manage meetings, how to chat and meet with people. That is why
it is critical to ensure that organizations have a solid plan to migrate from Skype to Teams and sure
employees are properly supported in this transition.

Through our partnership with OpenSesame, Intellezy can provide continuous support before, during,
and after your Microsoft Teams integration. Not only does Intellezy provide up-to-date elearning
content through the OpenSesame platform, but Intellezy can help mitigate risk with this transition and
drive adoption towards new workflows by offering change management and training services. Intellezy,
your results-driven partner for the people side of change.


Heather Walsh has over 20 years experience of delivering high-quality training and management solutions, including experience a trainer, content writer, project manager, business analyst, and client success manager. She has excellent communication skills, even when explaining complex or technical concepts. Walsh develops customer relationships that promote retention and loyalty and works closely with customers to ensure they are satisfied with the services they are receiving and to locate and improve upon areas of dissatisfaction. She partners with clients to ensure superior and consistent services with the goal of assisting the client towards meeting their metrics and growth goals.

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Spotlight your company’s principles this March https://www.opensesame.com/site/blog/spotlight-your-companys-principles-this-march/ https://www.opensesame.com/site/blog/spotlight-your-companys-principles-this-march/#respond Mon, 02 Mar 2020 19:27:27 +0000 https://live-marketing.opensesame.com/site/?p=12628 March is National Ethics Awareness Month which makes it a great time to craft a thoughtful strategy for strengthening the ethical culture of your organization and assess whether your efforts are working. Having a strong and well communicated business ethical culture benefits the people within your organization and also helps attract new talent. According to... Read more »

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March is National Ethics Awareness Month which makes it a great time to craft a thoughtful strategy for strengthening the ethical culture of your organization and assess whether your efforts are working. Having a strong and well communicated business ethical culture benefits the people within your organization and also helps attract new talent. According to a Bentley University study, 86% of millennials consider it a main priority to work for a business that conducts itself ethically and responsibly. In fact, many millennials would be willing to take a considerable pay cut to work for such a business.

To learn more, check out the course Business Ethics & Code of Conduct by OpenSesame course publisher Enspark.  This course dives deep and shows how ethics plays a role in defining expectations, and establishing workplace guidelines. Creating, communicating and enforcing an effective code of conduct for your organization is vital and this course teaches the 4 key elements that will be crucial to your code of conduct’s success.

OpenSesame helps companies like yours develop the world’s most developed and admired workforces. For more information on how we can help you save time, money, and curate the right courses for your training program, contact us today at info@opensesame.com

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OpenSesame announces partnership with iAM Learning to expand safety, well-being, and soft skills course library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-iam-learning-to-expand-safety-well-being-and-soft-skills-course-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-iam-learning-to-expand-safety-well-being-and-soft-skills-course-library/#respond Thu, 27 Feb 2020 18:18:38 +0000 https://live-marketing.opensesame.com/site/?p=12615 Enterprises can now leverage engaging, bite-sized elearning to improve employee health and safety while staying compliant Portland, OR – 26 February 2020 – OpenSesame, the elearning innovator, announced iAM Learning was added to its popular OpenSesame Plus subscription to expand its curated library of safety, well-being, and soft skills courses.  Global 2000 companies leverage the... Read more »

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Enterprises can now leverage engaging, bite-sized elearning to improve employee health and safety while staying compliant

Portland, OR – 26 February 2020 – OpenSesame, the elearning innovator, announced iAM Learning was added to its popular OpenSesame Plus subscription to expand its curated library of safety, well-being, and soft skills courses. 

Global 2000 companies leverage the OpenSesame Plus subscription with over 6,000 curated courses—now including iAM Learning’s animated short-format courses—to keep employees safe, motivated, and happy while keeping the organization compliant.

From the creative minds that originally developed the very popular Learning Heroes courses, iAM Learning blends the art of storytelling and stunning animation to bring content to life and engage learners. Using likable characters and captivating stories, iAM Learning courses help enterprise organizations ensure their employees are engaged in learning with bite-sized training content that’s fun, vibrant, and authentic.

“While ever-important, the topic of employee health and safety — particularly mental health — is often hard to broach; yet it remains at the top of every L&D professional’s mind,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “iAM Learning’s thoughtful and effective approach to these sensitive topics helps organizations meet compliance requirements as well as also sets up employees for long-term growth and success.”

“Employees need compelling, memorable training to help them upskill quickly as well as keep them safe and engaged throughout their career,” said Tom Moore, Chief Operating Officer of iAM Learning. “ We’re excited that, through our new partnership with OpenSesame, our immersive, bite-sized animated elearning courses will reach more organizations around the world and help them solve their training challenges.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About iAM Learning

iAM Learning is disrupting what you know about learning. Our course designers use high-end animation, lovable characters, and captivating stories to make even the most serious subjects appealing and unforgettable. Transform the way your workforce trains and retains with the bitesize animated elearning library your people will love. What are you waiting for? Visit www.iamlearningcontent.com to learn more.

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Workplace violence prevention: preparing practically and for potential compliance https://www.opensesame.com/site/blog/workplace-violence-prevention-preparing-practically-and-for-potential-compliance/ https://www.opensesame.com/site/blog/workplace-violence-prevention-preparing-practically-and-for-potential-compliance/#respond Tue, 25 Feb 2020 22:23:53 +0000 https://live-marketing.opensesame.com/site/?p=12605 In a recent OpenSesame webinar, David Versaw from OpenSesame course publisher WILL Interactive, Brendan King and Howie Scott from Crisis Consultant Group shared strategies and steps to prevent workplace violence. Active shooter and other violent events are on the rise so much so that compliance trendsetter, the state of California, is in the final legislative... Read more »

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In a recent OpenSesame webinar, David Versaw from OpenSesame course publisher WILL Interactive, Brendan King and Howie Scott from Crisis Consultant Group shared strategies and steps to prevent workplace violence. Active shooter and other violent events are on the rise so much so that compliance trendsetter, the state of California, is in the final legislative stages of adopting the United States’ first workplace violence mandatory training requirement for all employers in every industry.

Many states are expected to follow California’s legislative lead. Did you know, however, that 1 in 7 Americans do not feel safe at work and according to the FBI 43.7% of active shooter events take place in areas of commerce, 20.6% take place in schools, and 9.4% take place in government properties?  While these areas may seem very different , what they have in common is that they are all places of work.

When training your workforce for violence prevention or an active shooter threat, it is key to focus on not just on the event itself, but the before and after as well. 

    • Before: Look, listen, tell. 

Be aware of your coworkers and any changes in their personality, obsessions with combat gaming or violent imagery, and statements or comments about hurting themselves or others. If you feel uncomfortable bringing your concerns to a manager or your HR department remember that the risk of being wrong and possibly offending someone is outweighed by the reward, preventing violence and saving lives. 

    • During: Run, hide, fight. 

This is a popular phrase in active threat training but it can be confused for a list of instructions rather than a list of possible actions so it is helpful to pair these actions with zones that reflect how close someone is to an active threat. If you are in the Out of Range Zone of an active threat then you should run or evacuate and call 911. If you are in an Indirect Threat Zone, meaning you are close to the threat but hidden from view you should call 911, and you should run if your escape route is clear or hide if it is not. If you are in the Direct Threat Zone, meaning the active threat is visible and you are in close proximity then you should run or fight. 

    • After: Breathe, think, act. 

After the threat it is crucial to help yourself and those around you. The Hartford Consensus recommends following the acronym THREAT. Threat suppression, Hemorrhage control, Rapid Extraction to safety, and Transport to definitive care. 

Training your organization for the before, during, and after of an active threat can not only help prevent an active threat but also allow workers to feel safer and more confident in their workplace. There are many different options for training your workforce, and it comes down to finding which is the right fit for you. Learn more and watch the full webinar “Workplace violence prevention: preparing practically and for potential compliance” here.

With courses offered in multiple languages, and available on multiple devices we help companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today, and be sure to check out courses from WILL Interactive on active threat response.

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Identifying Learning Solutions with the AMA OnDemand Training Library https://www.opensesame.com/site/blog/identifying-learning-solutions-with-the-ama-ondemand-training-library/ https://www.opensesame.com/site/blog/identifying-learning-solutions-with-the-ama-ondemand-training-library/#respond Thu, 20 Feb 2020 20:07:18 +0000 https://live-marketing.opensesame.com/site/?p=12560 The learning and development world constantly battles for legitimacy and funding, fueling a need to demonstrate the impact that training has on business goals and outcomes. To gain buy-in it becomes critical to create a competency framework aligned with the skills and competencies valued by your organization.  It’s for this reason that the American Management... Read more »

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The learning and development world constantly battles for legitimacy and funding, fueling a need to demonstrate the impact that training has on business goals and outcomes. To gain buy-in it becomes critical to create a competency framework aligned with the skills and competencies valued by your organization.  It’s for this reason that the American Management Association (AMA) created the Total Professional Model, which is a competency framework that classifies the knowledge, skills, and abilities needed in the current and future business climate. This framework is a compass to identify learning solutions for individuals, groups, and organizations; and was a core driver in developing the AMA OnDemand Training Library. Organizations can easily align the Total Professional Model with their internal competency model or adopt it as their own.

 

 

AMA’s Total Professional Model consists of specific competencies based on the level of responsibility in the organization and one’s own career path; offering a framework for individual contributors, managers, and leaders.

  • Individual Contributor: an individual who has no direct reports and manages their own workload
  • Manager: an individual who manages people and/or processes
  • Leader: an individual who manages and leads organizations

Within each are the four domains of professional competence: Professional Effectiveness, Relationship Management, Business Acumen, and Analytical Intelligence.

  • Professional Effectiveness: the mastery of personal productivity and interpersonal skills, which enables individuals to manage themselves and collaborate with others to achieve goals.
  • Relationship Management: the ability to establish and maintain professional relationships in order to lead and influence others to achieve strategic goals.
  • Business Acumen: the understanding of business operations at the financial, functional, and strategic levels and the maintenance of a customer-focused approach.
  • Analytical Intelligence: the application of systematic thinking, analysis, and data interpretation to create insights that support organizational objectives.

Competency frameworks can be utilized for meaningful learning solutions while also creating and curating content. Skill assessments at the individual and team level as well as 360-degree ratings that are aligned with AMA’s Total Professional Model assist solutions specialists to craft learning journeys that address the right skills at the appropriate career level. These considerations provide learners with exactly what they need, when they need it. This competency framework also enables solutions specialists to accurately and efficiently identify areas for course development and expeditiously curate content.

When creating the AMA OnDemand Training Library, AMA’s Total Professional Model was a guiding light. We created a comprehensive strategy to develop 60 new courses based on competencies throughout the individual contributor, manager, and leader levels, allowing a person to access the right content at the right level while thinking long-term.

A competency model like AMA’s Total Professional Model pays immediate and long-term dividends. It provides a method to easily classify the values and skills prized by an organization and orient learning outcomes toward them. Furthermore, it provides an efficient process of curating content and making it easily accessible. Paired with quantifiable metrics that demonstrate skill acquisition, this builds the case for learning and development’s place in the business and in the budget.

Learn more about mastering the skills that drive performance here


About the author: Dan Goeller: At the American Management Association Dan is a Learning Solutions Manager responsible for the Finance, Data Analysis, and Future Technologies portfolios of courses.  He has also led the development and marketing of 60 new eLearning courses featured here on OpenSesame. A proud alum of the Business & Workplace Education program at New York University, Dan is an avid advocate of the benefits that Learning & Development can have on the individual, group, and organization.

 

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What employees need to know about GDPR https://www.opensesame.com/site/blog/what-employees-need-to-know-about-gdpr/ https://www.opensesame.com/site/blog/what-employees-need-to-know-about-gdpr/#respond Thu, 13 Feb 2020 17:46:05 +0000 https://live-marketing.opensesame.com/site/?p=12498 The General Data Protection Regulation replaced the Data Protection Act on 25th May 2018 and explicitly required all companies that deal with or collect personal data from anyone within the EU to have staff training in place.  The GDPR means that if you collect and use personal data belonging to someone in the EU, your... Read more »

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The General Data Protection Regulation replaced the Data Protection Act on 25th May 2018 and explicitly required all companies that deal with or collect personal data from anyone within the EU to have staff training in place. 

The GDPR means that if you collect and use personal data belonging to someone in the EU, your actions and activities will be regulated by it, regardless of where you are in the world. 

Every organisation that deals with EU data wants every one of their customers and colleagues to be confident that they can be trusted to treat their personal data with the privacy and care that it needs.

What is covered by GDPR?

The GDPR covers any information you may store that can identify an individual, but we’re not just talking names; it can include things such as bio-metric, genetic, cultural and economic information as well as email and IP addresses. 

Organisations cannot afford to ignore their responsibilities and must provide suitable staff training.

Failure to adhere to the GDPR could mean fines of up to 4% of annual global revenue or 20 million Euros, whichever is greater.

Despite these explicit requirements, many companies still believe that it’s just not necessary and are leaving their organisation at serious risk of penalty.

What must every employee know about GDPR

First, they must be able to recognise different types of personal data including email address, biometric, online and geolocation identifiers. They should also know how to keep this data safe by using password protected documents and be aware of best practice for sharing files or transferring data.

They must also be able to recognise and report possible personal data incidents and breaches and be aware of the consequences of non-compliance.

That may sound like an expensive hurdle, a complicated task that would require huge strides and huge costs in the run up to overcoming it, but thatʼs simply not the reality. 

Can online training really be effective?

GDPR readiness is legally required and is far less time-consuming or expensive than you might think, regardless of perceived obstacles such as company size, staff locations, or how much time you have to allocate to busy employees.

Elearning is a great way to train staff on GDPR – using case studies, quizzes, multiple choice scenarios online courses should be used to really test staff knowledge before they have access to personal data.


Kate Carter is Marketing Manager at Engage in Learning. She has a 25 year career in  b2b sales and marketing where her role is to promote the company’s products and services through multi-channel media. Kate speaks fluent French and enjoys travel in Europe and the US.

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OpenSesame sponsors Learning Technologies UK 2020 in London https://www.opensesame.com/site/blog/opensesame-sponsors-learning-technologies-uk-2020-in-london/ https://www.opensesame.com/site/blog/opensesame-sponsors-learning-technologies-uk-2020-in-london/#respond Tue, 11 Feb 2020 23:01:37 +0000 https://live-marketing.opensesame.com/site/?p=12492 London, England — 12 February 2020  — OpenSesame, the elearning innovator, announced its sponsorship of Learning Technologies UK – the premier event for digital learning in London, set to take place 12-13 February 2020 at ExCel.  Learning Technologies London brings together 8,500+ learning and development professionals to showcase organisational learning and the technology used to... Read more »

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London, England — 12 February 2020  — OpenSesame, the elearning innovator, announced its sponsorship of Learning Technologies UK – the premier event for digital learning in London, set to take place 12-13 February 2020 at ExCel. 

Learning Technologies London brings together 8,500+ learning and development professionals to showcase organisational learning and the technology used to support learning at work. OpenSesame will speak on best practices for building global elearning programs on 12 February from 13:15 – 13:45 PM in Theatre 10 and showcase its machine learning-driven curation tools on 13 February from 15:30 – 16:00 PM in Theatre 7. 

At Learning Technologies London, OpenSesame will host elearning consultations at stand J55 to share best practices for curating courses for training programs and increasing elearning utilization.

“With the opening of our London office last year, we are thrilled to be at Learning Technologies UK again this year to share how we can provide regional support for European organisations and their training needs,” said Mehdi Tounsi, Sr. Regional Director Europe of OpenSesame.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

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Reskilling your workforce https://www.opensesame.com/site/blog/reskilling-your-workforce/ https://www.opensesame.com/site/blog/reskilling-your-workforce/#respond Mon, 10 Feb 2020 17:32:22 +0000 https://live-marketing.opensesame.com/site/?p=12485 By 2030, as many as 107 million workers, 12 million more than before the pandemic, may need to switch their occupational categories as COVID-19 has accelerated the transformation of digitization and automation, disrupting the world of work. To put that shift into context, it will have about the same impact on the workforce as the... Read more »

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By 2030, as many as 107 million workers, 12 million more than before the pandemic, may need to switch their occupational categories as COVID-19 has accelerated the transformation of digitization and automation, disrupting the world of work. To put that shift into context, it will have about the same impact on the workforce as the industrial revolution did. To prepare for this massive shift, organizations will have to put considerable effort and resources into reskilling their employees. 

What is Reskilling?

Reskilling refers to the process of learning new skills so someone can do a different job, or training people to do a different job.  Upskilling, reskilling, retraining, and even new-skilling are used interchangeably for the process. Training these workers requires teaching technical skills along with creativity, interpersonal skills, adaptability and the capacity to continue learning.

Organizations leading the way
  • Amazon: Fulfillment-center employees can go through a 16-week certification program in classrooms located inside Amazon warehouses and, if the retailer hires them as data technicians, their wages will rise from an average $15 an hour to $30.
  • AT&T: 180,000 employees so far have participated in its Future Ready program. Workers can assess their skills, then pursue short-term badges, nanodegrees taking up to a year to complete, or master’s degrees in fields like computer science and data science offered in partnership with institutions such as the Georgia Institute of Technology and the University of Notre Dame. 

These companies are only the tip of the iceberg. 87% of executives are noticing significant gaps in the skills of their workers due to COVID-19 and the advancement of automation and digitization. The Harvard Business Review even posits that this shift will require adding a new role to the c-suite: a chief skills and learning officer (CSLO) in the same way that the role of chief technology officer became commonplace over the past two decades. 

Want to learn more about how you can reskill your workforce? View our resources, or connect with one of our experts for a personalized, guided demo that will show you how easy it is to incorporate all of OpenSesame’s innovative tools and features into your training experience. With courses offered in multiple languages, and available on multiple devices OpenSesame helps companies like yours develop the world’s most developed and admired global workforces.

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Preventing bullying and workplace violence https://www.opensesame.com/site/blog/preventing-bullying-and-workplace-violence/ https://www.opensesame.com/site/blog/preventing-bullying-and-workplace-violence/#respond Thu, 06 Feb 2020 17:44:00 +0000 https://live-marketing.opensesame.com/site/?p=12476 In a recent OpenSesame webinar, Ann Potratz and Edwin Zalewski from OpenSesame course publisher  J. J. Keller & Associates shared strategies and top tips to prevent bullying and workplace violence through supervisor and workplace training. Working in close proximity to employees, supervisors are often the first to know about disagreements, threats, or acts of violence,... Read more »

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In a recent OpenSesame webinar, Ann Potratz and Edwin Zalewski from OpenSesame course publisher  J. J. Keller & Associates shared strategies and top tips to prevent bullying and workplace violence through supervisor and workplace training. Working in close proximity to employees, supervisors are often the first to know about disagreements, threats, or acts of violence, and are therefore a company’s first line of defense against bullying and workplace violence. 

Supervisors are also the ones in an organization uniquely positioned to address warning signs before they escalate, and report warning signs of a potential threat.

Creating a workplace that actively addresses and works to prevent bullying not only creates a positive company culture, but also helps to reduce turnover. In fact 65% of workers who witnessed or experienced bullying in their workplace quit or lost their job because of bullying. 

Threats in the workplace include: 

  • Domestic disputes
  • Coworker disputes/harassment
  • Criminal acts
  • Bullying and harassment
  • Active shooter situations
Four Steps to Cultivate a Safer Workplace
  • Step 1: Know your employees By conducting background checks and references during hiring can prevent a potentially volatile person from joining your organization in the first place. Proper screening is crucial as your company could be found liable for negligence in the hiring process. In addition, if a violent incident should occur you may be obligated to notify future employers of that employee’s background as failing to disclose that information can be considered negligent referral.
  • Step 2: Create clear policies Create an environment of respect by establishing a policy that covers everyone in your workplace, from employees to contractors, vendors, and even visitors. This policy should be supported by top level management and be clear about unacceptable behaviors as well as the possible consequences for them. It should also outline procedures for reporting offenses.
  • Step 3: Enforce your policies Enforce your policy and enforce it consistently. All reports of bullying, harassment, violence and threats must be taken seriously.
  • Step 4: Complete a threat assessment Determine where your company could better protect itself against workplace violence. Teach your employees how to identify warning signs, how to report concerning behavior, and how to deescalate a situation. Deescalation is an especially important skill for managers and supervisors.

You can watch the full webinar “Preventing Bullying and Workplace Violence Through Supervisor and Workplace Training” here. 

With courses offered in multiple languages, and available on multiple devices we help companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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OpenSesame sponsors Learning Technologies France 2020 in Paris https://www.opensesame.com/site/blog/opensesame-sponsors-learning-technologies-france-2020-in-paris/ https://www.opensesame.com/site/blog/opensesame-sponsors-learning-technologies-france-2020-in-paris/#respond Wed, 05 Feb 2020 17:29:58 +0000 https://live-marketing.opensesame.com/site/?p=12463 London, England — 5 February 2020 — OpenSesame, the most comprehensive catalog of elearning courses from the world’s top publishers, announced its sponsorship of Learning Technologies France – the premier event for digital learning in France, set to take place 5-6 February 2020 at the Porte de Versailles.  Learning Technologies France builds on the success... Read more »

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London, England — 5 February 2020 — OpenSesame, the most comprehensive catalog of elearning courses from the world’s top publishers, announced its sponsorship of Learning Technologies France – the premier event for digital learning in France, set to take place 5-6 February 2020 at the Porte de Versailles. 

Learning Technologies France builds on the success of Learning Technologies UK by bringing together 7,000+ learning and development professionals to showcase organisational learning and the technology used to support learning at work. Attendees enjoy showcases that include the latest technologies, learning solutions, and hands-on features. In addition to the largest free L&D seminar programme of any learning event in Europe, the conference programme includes speakers such as Muriel Penicause, Minister of Labor, and many more.

OpenSesame will showcase its machine learning driven curation tools at stand G44 and speak on best practices for building global elearning programs on 6 February from 12:30 – 12:50 in Théâtre 4.

“With the opening of our office in London earlier this year, we can help European organisations meet their compliance, safety, and leadership development goals and objectives with our machine learning and expert curation,” said Mehdi Tounsi, Sr Regional Director Europe at OpenSesame. “We look forward to attending more regional events in Europe to connect with our European customers, publishers and partners.”   

To register and for more information on Learning Technologies France, please visit: https://www.learningtechnologiesfrance.com/welcome

 

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

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OpenSesame announces partnership with The Jeff Havens Company to expand business skills, safety and compliance course library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-the-jeff-havens-company-to-expand-business-skills-safety-and-compliance-course-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-the-jeff-havens-company-to-expand-business-skills-safety-and-compliance-course-library/#respond Fri, 31 Jan 2020 15:56:23 +0000 https://live-marketing.opensesame.com/site/?p=12448 Enterprise organizations can now leverage training with high entertainment value to develop their future leaders   Portland, OR – 31 January 2020 – OpenSesame, the elearning innovator, announced The Jeff Havens Company has been added to its popular OpenSesame Plus subscription to expand its curated library of business skills, safety, and compliance courses.  Global 2000 companies... Read more »

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Enterprise organizations can now leverage training with high entertainment value to develop their future leaders  

Portland, OR – 31 January 2020 – OpenSesame, the elearning innovator, announced The Jeff Havens Company has been added to its popular OpenSesame Plus subscription to expand its curated library of business skills, safety, and compliance courses. 

Global 2000 companies leverage the OpenSesame Plus subscription with over 6,000 curated courses—now including The Jeff Havens Company’s highly engaging business training—to help address critical skills gaps, position talent for successful long-term careers, and future-proof their organization.

Over the past 15 years, The Jeff Havens Company has applied its uniquely humorous training approach to a wide range of the modern business world’s most pressing issues including customer service, leadership, and safety. With the belief that nobody ever learns anything if they’re too bored to listen, The Jeff Havens Company aims to improve businesses worldwide—while having fun doing it. 

“As the driving force behind The Jeff Havens Company content, Jeff delivers high-energy, highly engaging, and hilarious content,” said Spencer Thornton,  Senior Vice President of Curation at OpenSesame. “His extraordinary business insight and memorable delivery ensure high learner engagement and training to remember.” 

“OpenSesame is one of the most responsive companies we’ve ever partnered with,” says Jeff Havens, Founder and CEO, The Jeff Havens Company. “OpenSesame provides us with real-time feedback on course adoption to inform how we continue to grow. It’s fantastic to partner with a company that takes an active role in partner success and will be equally dedicated to our customers’ success as lifelong learners.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About The Jeff Havens Company

With a mission to provide serious solutions in a seriously funny way, The Jeff Havens Company is unique in the world of corporate training and L&D. Their video-based courses tackle everything from industrial safety to corporate ethics to customer service, and their content will provide your employees with the skills they need to become better employees, salespeople, and leaders. And it will all happen while your people are actually enjoying the process of becoming better. Countless studies have shown that people remember information better and longer if that information is delivered in a humorous way, and so The Jeff Havens Company has made it their mission to incorporate as much entertainment as possible into our training products without interfering with the learning process. To put it another way, you’ll receive all the education of a more traditional training course with all the entertainment value of a comedy show. That’s something most training companies can’t do, and it’s the reason that The Jeff Havens Company content has found favor with thousands of companies across virtually every industry. For additional information, visit JeffHavens.com, follow us on Twitter @iamjeffhavens or connect with us on LinkedIn.


Media contact:

Diane Haines

Vice President of Marketing

(503) 808-1268

diane.haines@opensesame.com

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Martyn Whitby appointed to ATD Valley of the Sun Chapter Board of Directors https://www.opensesame.com/site/blog/martyn-whitby-appointed-to-atd-valley-of-the-sun-chapter-board-of-directors/ https://www.opensesame.com/site/blog/martyn-whitby-appointed-to-atd-valley-of-the-sun-chapter-board-of-directors/#respond Tue, 28 Jan 2020 19:39:22 +0000 https://live-marketing.opensesame.com/site/?p=12438 On 26 November 2019, ATD’s Valley of the Sun Chapter announced the appointment of Martyn Whitby to its Board of Directors. Whitby is currently an Account Executive with OpenSesame.  For the last 14 years, Whitby has worked with L&D professionals to build training programs by recommending elearning courses to meet and exceed their training goals. ... Read more »

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On 26 November 2019, ATD’s Valley of the Sun Chapter announced the appointment of Martyn Whitby to its Board of Directors. Whitby is currently an Account Executive with OpenSesame. 

For the last 14 years, Whitby has worked with L&D professionals to build training programs by recommending elearning courses to meet and exceed their training goals.  These have included smaller 100-person start-up companies to Global 2000 enterprises. 

“It’s amazing seeing companies of all sizes and industries facing the same obstacles in deploying training, measuring impact and defining value,” noted Whitby.

By joining the board, Whitby hopes to help build chapter membership and enhance the member experience.  “The pace of change in business is only getting faster and belonging to a group that supports your professional goals has never been more important.  By bringing more folks into the conversation, we all benefit from each other’s expertise and experience,” remarked Whitby.

Whitby studied eLearning and Instructional Design at Rio Solado Community College and Entrepreneurship at Mt. Hood Community College. He is passionate about measuring the impact of training and proving results and excited about the prospects of taking ATD Valley of the Sun membership to new levels.  

For more information on how you can get involved in your local ATD chapter, visit www.td.org/members/chapters, or email member@atdvos.org.

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Preparing for Illinois’ new sexual harassment training requirement https://www.opensesame.com/site/blog/preparing-for-illinois-new-sexual-harassment-training-requirement/ https://www.opensesame.com/site/blog/preparing-for-illinois-new-sexual-harassment-training-requirement/#respond Fri, 17 Jan 2020 01:07:34 +0000 https://live-marketing.opensesame.com/site/?p=12429 If you are an Illinois-based company, you have some major state-legislated changes coming your way. Following in the footsteps of California, Connecticut, Delaware, Maine and New York, the Land of Lincoln has implemented sexual harassment prevention training requirements for all employers in the state. This new law kicks in on January 1, 2020. If you... Read more »

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If you are an Illinois-based company, you have some major state-legislated changes coming your way. Following in the footsteps of California, Connecticut, Delaware, Maine and New York, the Land of Lincoln has implemented sexual harassment prevention training requirements for all employers in the state. This new law kicks in on January 1, 2020. If you are short on time and would appreciate a quick synopsis of what to expect and how to successfully implement this new employee training requirement, I’d like to point you to a white paper prepared by a noted compliance training and research expert at Williamson Research.

It’s titled “Illinois Training Compliance Update: A guideline for implementation of Illinois’ new sexual harassment prevention training requirement.” It’s free, and you don’t have to sign up for anything or provide any contact information.

You can download it HERE

This quick read will provide you with information on timeline, content requirements, expert assumptions and suggestions, and selecting the best training solution solely based on what would be best for your organization.

I hope you find this information helpful as you navigate brand new HR, training and compliance requirements!


Established in 1994, WILL Interactive is the most highly awarded eLearning developer in the United States. WILL’s unique training methodology encourages active participation by putting learners in control of their own educational adventure. Users make decisions for the lead characters in an interactive movie and experience the consequences of their choices. Multiple independent studies have been completed on the effectiveness of WILL’s training methodology. The combination of learner engagement, artful storytelling, rigorously vetted content, and a user-driven training methodology grounded in the principles of advanced adult learning theory creates highly memorable educational experiences that are proven-effective
to positively influence attitudes, behaviors, and workplace culture.

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OpenSesame announces partnership with Traliant to expand interactive compliance training library https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-traliant-to-expand-interactive-compliance-training-library/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-traliant-to-expand-interactive-compliance-training-library/#respond Thu, 09 Jan 2020 00:36:13 +0000 https://live-marketing.opensesame.com/site/?p=12406 Global 2000 enterprises can now leverage more engaging compliance training in multiple languages Portland, OR – 20 December 2019 – OpenSesame, the elearning innovator, today announced a partnership with Traliant, a provider of award-winning sexual harassment elearning courses, to expand its offering of interactive compliance training within the OpenSesame Plus subscription.  Enterprise organizations leverage the... Read more »

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Global 2000 enterprises can now leverage more engaging compliance training in multiple languages

Portland, OR – 20 December 2019 – OpenSesame, the elearning innovator, today announced a partnership with Traliant, a provider of award-winning sexual harassment elearning courses, to expand its offering of interactive compliance training within the OpenSesame Plus subscription. 

Enterprise organizations leverage the OpenSesame Plus subscription—now including Traliant’s behavior-based training—to help create an ethical, compliance-based workplace culture. 

Traliant combines the best elements of video storytelling and elearning tools in its award-winning discrimination and harassment prevention training for office environments, hotels, restaurants, healthcare, retail, construction, and industrial/manufacturing organizations. Additionally, all Traliant courses are available in multiple languages to help global organizations meet their complex training requirements. 

“From small organizations to Global 2000 enterprises, meeting compliance requirements has grown increasingly more complex with ever-changing regulations,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “Adding Traliant content to the OpenSesame Plus subscription helps organizations meet the compliance needs of their multi-lingual and diverse workforces.”

“We partnered with OpenSesame because they share our commitment to world-class customer service and engaging learning content,” said Mike Pallatta, Traliant CEO and Co-Founder. “We look forward to expanding the delivery of our compliance and HR courses to more organizations, whether their workforce is local or international.”

About OpenSesame
OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit
www.opensesame.com

About Traliant
Traliant was founded by industry veterans from some of the world’s most successful compliance training companies to meet the challenge of transforming compliance training from boring to brilliant. Backed by Martinson Ventures, Traliant delivers award-winning, bite-sized compliance training on an eLearning platform that enables fast and easy customization. Courses are available on numerous workplace topics including Diversity Training and Sensitivity Training. For more information, visit www.traliant.com.


Media contacts:

OpenSesame
Diane Haines
Senior Vice President of Marketing
(503) 808-1268

diane.haines@opensesame.com

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How an online training software helps medium-sized organizations elevate their corporate training program https://www.opensesame.com/site/blog/how-an-online-training-software-helps-medium-sized-organizations-elevate-their-corporate-training-program/ https://www.opensesame.com/site/blog/how-an-online-training-software-helps-medium-sized-organizations-elevate-their-corporate-training-program/#respond Mon, 06 Jan 2020 19:36:08 +0000 https://live-marketing.opensesame.com/site/?p=12367 When it comes to employee training, there are plenty of online training software available to you. But, how do you choose the right one? It depends on your training requirements, IT resources, budget, and several other factors.  You naturally want to choose the training software that offers maximum advantages to your workers participating in the... Read more »

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When it comes to employee training, there are plenty of online training software available to you. But, how do you choose the right one? It depends on your training requirements, IT resources, budget, and several other factors. 

You naturally want to choose the training software that offers maximum advantages to your workers participating in the training and to the organization as a whole.

Regardless of which eLearning software you choose, each of them offers a plethora of benefits, especially for mid-sized businesses that have a limited budget for employee L&D initiatives. 

We’ve compiled the top 7 benefits that an online training software can offer to your employees and the organization. Knowing these benefits will help you determine whether or not you should invest in training software.

1. Reduced Costs

Online training software considerably reduces the cost of conventional training methodologies, such as class-based training. You no longer need a physical space for training, either in your office or having to rent a space externally. This saves you from the cost of setting up the necessary infrastructure. 

Since employees can attend training sessions in the comfort of their home or workplace, it also cuts down the expenses of commuting, hotel reservations, food, and other traveling costs.

Here’s another cost-saving aspect: All your training content is already uploaded in the online training software. This means you (or your employees) don’t have to buy learning materials, books, and other resources that conventional training methods often need.

2. Flexible and on-demand learning 

When your employees travel to attend any training program or you hire an instructor to come onsite, you strongly depend on other people’s schedules. 

But, by using an online training software, you offer a more flexible and on-demand training. It allows you to schedule training in groups so that it’s more convenient for your company as a whole. Plus, your employees also enjoy the flexibility to individually choose their training times as per their convenience and work schedules.

This is especially effective if you have a remote and physically dispersed workforce. Each employee can attend training according to his/her availability and learning pace, without worrying about different time zones.

3. Better engagement and retention

Online training software is more effective as compared to the class-based training program. This is because your employees have to retain the information they learn in a classroom setting. But, with online training software, the information is always at their fingertips. 

They can easily retain the information as they go through the learning material. And, they also have the option to access the content later on, whenever needed. Plus, as an online training software offers self-paced learning, they can consume as much content as they want and take a break whenever they feel burnt out.

4. Suitable for full-time employees

One of the main reasons full-time employees find it challenging to focus on learning is the lack of time. Often, training sessions are scheduled during work hours and are very rigid, making it difficult for all employees to actively participate. 

An online training software helps learners access content whenever they have the time to do so. It could be during normal work hours, during the downtimes in the day, or in the evenings.

Also, as your employees aren’t compelled to complete training in one sitting, they can opt to take the sessions in time increments that work well with the rest of their schedule and workload.

5. Removes nervousness among learners

Traditional training methods put workers together in a face-to-face setting. An online training software removes this face-to-face interaction. This is advantageous to learners who are generally shy or feel awkward around others. 

Online learning creates an environment where trainees are almost anonymous. So, they can freely ask questions or share comments online without the fear of being judged by a class full of people.

6. Reporting and analytics

When implementing an employee training program, the biggest concern many medium-sized organizations have is regarding the measurement of their ROI.

How do you ensure that your employee training initiatives are successful? And, how do you justify your investment in online training software? 

This is where the analytics and reporting feature of eLearning software steps in. It helps you monitor the progress of your employees in real-time so that you know how effective your training program is. Also, you can identify any knowledge gaps that may exist in your business. 

Depending on which industry you work in, your company may be required to fulfill certain compliance requirements. Online training software offers robust reporting in the industry-compliant format so that you are inspection-ready 24/7.

7. Improved onboarding process 

Having a successful onboarding process is key to employee satisfaction and retention. An online training software helps you simplify your employee onboarding process by leveraging technology. 

You only have to create and upload training content once into your training tool. And, your new hires can access them at any time. Plus, you can recycle some of your old content to upgrade your training. There’s no need to create a course from scratch or dedicate a mentor to train every new employee. 

Key Takeaway

When it comes to elevating your employee training program, medium-sized businesses will find several different online training software available commercially. This is how you can determine if it’s the right tool for what you’re trying to accomplish with the training and development of your workers.


Ehsan Memari is a blogger for SkyPrep, a provider of leading online training software for organizations to train employees’ partners and customers. Ehsan is a regular contributor to blog posts related to knowledge sharing, L&D, and eLearning.

Ehsan Memari

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Foster talent in your organization through mentorship https://www.opensesame.com/site/blog/foster-talent-in-your-organization-through-mentorship/ https://www.opensesame.com/site/blog/foster-talent-in-your-organization-through-mentorship/#respond Fri, 03 Jan 2020 22:41:46 +0000 https://live-marketing.opensesame.com/site/?p=12358 January is National Mentorship Month, which focuses attention on the need for mentors, as well as how each of us can work together to increase the number of mentors to help ensure positive outcomes for people and professionals.  Investing your time and energy in a mentorship program at work not only helps employees to be... Read more »

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January is National Mentorship Month, which focuses attention on the need for mentors, as well as how each of us can work together to increase the number of mentors to help ensure positive outcomes for people and professionals. 

Investing your time and energy in a mentorship program at work not only helps employees to be their best at their current position, but it also helps develop your organization’s future leaders. Mentors help to:

    • Provide sounding boards for ideas
    • provide professional feedback
    • can help you grow your network

75% of executives say mentoring has been critical to their career development according to a survey by the American Society for Training and Development. 

Traits of a good mentor: how to be one and how to find one

Having a great mentor can have an immense positive impact on your career but how do you not just find one, but find the one that’s right for you? A tricky thing about mentoring is that it’s often informal which can make it difficult to find an entry point. 

Check out these OpenSesame courses to make the most of being a mentee and paying it forward as a great mentor: 

OpenSesame helps companies like yours develop the world’s most developed and admired workforces. For more information on how we can help you save time, money, and curate the right courses for your training program, contact us today at info@opensesame.com

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Help your company save time and money with elearning https://www.opensesame.com/site/blog/help-your-company-save-time-and-money-with-elearning/ https://www.opensesame.com/site/blog/help-your-company-save-time-and-money-with-elearning/#respond Tue, 31 Dec 2019 18:51:47 +0000 https://live-marketing.opensesame.com/site/?p=12353 Properly training your employees not only ensures that everyone is working to their full potential but it also helps your company retain talent. According to the National Research Business Institute, 23% of employees leave due to a lack of development, opportunities, and training.  Implementing elearning can be a solution for these issues. A recent ILX... Read more »

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Properly training your employees not only ensures that everyone is working to their full potential but it also helps your company retain talent. According to the National Research Business Institute, 23% of employees leave due to a lack of development, opportunities, and training.  Implementing elearning can be a solution for these issues. A recent ILX Group survey showed that 51% of HR decision-makers said that ongoing elearning has a direct effect on boosting employee morale, satisfaction and longevity. 

When it comes to professional development, traditional in-person training can be costly. 85% of dollars spent on classroom training is on delivery (instructor time, travel, rental space, etc), while switching to elearning can eliminate these costs entirely. 

eLearning also saves time by increasing the productivity of your workforce. Due to its flexibility and ability to customize, elearning demonstrates a 60% faster learning curve than instructor-led training. Allowing each learner to complete the training at their own pace means that employees can complete courses in their downtime rather than having to fit a training into their already busy schedules. eLearning also supports a geographically widespread workforce since employees can access courses wherever they are. 

OpenSesame helps companies like yours develop the world’s most developed and admired workforces. For more information on how using elearning can help you save time and money, contact us today at info@opensesame.com

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Five L&D podcasts we love https://www.opensesame.com/site/blog/five-ld-podcasts-we-love/ https://www.opensesame.com/site/blog/five-ld-podcasts-we-love/#respond Mon, 09 Dec 2019 22:19:06 +0000 https://live-marketing.opensesame.com/site/?p=12305 The Learning and Development world is such a busy and vibrant sector to work in that it can be difficult to keep up with industry-wide conversations. Fortunately, there are dozens of podcasts to keep you up-to-date on the move, no matter your role or level. Take a look at GoodPractice’s picks for top five L&D... Read more »

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The Learning and Development world is such a busy and vibrant sector to work in that it can be difficult to keep up with industry-wide conversations. Fortunately, there are dozens of podcasts to keep you up-to-date on the move, no matter your role or level. Take a look at GoodPractice’s picks for top five L&D podcasts:

The eLearning Coach

Connie Malamed is something of a superstar of instructional design in the US, and her relaxed style makes The eLearning Coach one of the most enjoyable learning podcasts out there. Episodes are released on an ad hoc basis but are always a treat, with informal conversation and a deep dive into topics like gamification, agile development and storyboarding. If you develop e-learning, this is the podcast for you.

The Learning and Development Podcast

This new addition to 2019 offers studio-quality production with host David James’s expert insights into all things Learning and Development. Guests this season have included Sukh Pabial, Kate Graham, Nick Shackleton-Jones and Barbara Thompson, each sharing their views on topics shaping – or damaging – the learning and development industry.

Emotion at Work

The Emotion at Work podcast hasn’t been active for a while, but we think that its back catalogue is such a rich resource that we’re recommending it anyway. Host Phil Willcox explores the role that emotion plays in our relationships, our reactions to conflict, and how we perform at work, providing a safe space to explore these topics in conversations that are thoughtful and revealing, backed up by research and evidence.

Freakonomics

Although not strictly an L&D podcast, behaviour economics plays such an important role in the design of learning and the workplace that we think Freakonomics is a crucial entry on this list. Launched as an extension to the global bestseller of the same name, Freakonomics has since dropped nearly 400 episodes. Don’t be fooled if it sounds dry: host Stephen Dubner recently tackled topics like sports gambling, the future of meat and an interview with Dr Marijuana Pepsi (her real name). If you’re looking to assess how incentives and systems support or hinder your learning interventions, this is a great place to start.

The GoodPractice podcast

Obviously, we have to mention our own podcast. Now into its third year, our weekly podcast has been downloaded over 160,000 times and occasionally takes to the road for live shows with real, honest-to-goodness human audiences. Each week, hosts Ross Garner, Ross Dickie and Nicola Boyle chat with regular contributor Owen Ferguson and a special guest about topics such as evidence-based practice, performance support, challenges to face-to-face learning and (wherever possible) libertarian paternalism. And, of course, we always finish with our regular feature ‘What I Learned This Week’, a fan favourite that we hear has become a fixture at team meetings across the world.


Since 2000, GoodPractice has been creating inspiring learning and performance resources for blue-chip organizations across the globe. They inspire managers to overcome their challenges and improve their performance. The Management 101 Suite of elearning helps build key management skills through the insight and practice in the fun format. Learners can apply new skills immediately. The Management 101 Suite is ideal for new and emerging managers, as well as seasoned managers who want to refresh their skillset.

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Training a global workforce https://www.opensesame.com/site/blog/training-a-global-workforce/ https://www.opensesame.com/site/blog/training-a-global-workforce/#respond Mon, 09 Dec 2019 20:58:28 +0000 https://live-marketing.opensesame.com/site/?p=12299 In a recent OpenSesame webinar, Mehdi Tounsi, Senior Regional Director for OpenSesame, Europe, shared his top tips for deploying a global training program.  Common Challenges According to Deloitte, only 1 in 9 companies rate their learning culture as excellent, which means that there is plenty of room for growth.  When training a global workforce, challenges... Read more »

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In a recent OpenSesame webinar, Mehdi Tounsi, Senior Regional Director for OpenSesame, Europe, shared his top tips for deploying a global training program

Common Challenges

According to Deloitte, only 1 in 9 companies rate their learning culture as excellent, which means that there is plenty of room for growth. 

When training a global workforce, challenges range from: 

    • workers being decentralized
    • located in different timezones
    • speaking different languages
Solving Common Challenges of Global Workforces
    • Transitioning to communicating and training in local languages or providing alternatives: Even if your business has an official language, language comprehension levels may vary among your employees. So while they may have conversational skills in one language, following a complex training might be difficult so it is crucial that courses are offered in local languages. 
    • Soft launch your new learning program with champions in each area: A soft launch allows for your program to build momentum. Tounsi highlighted one case study where an organization had a very competitive company culture, so slowly giving everyone access to the new learning program worked in their favor because it increased interest. Working with local champions also ensures that the program has advocates at multiple levels of business and in multiple locations which further contributes to a collaborative learning atmosphere. 
    • Pair learning initiatives with incentives: Using tools like leaderboards, publicising who has completed the most trainings, and other incentives are a great way to boost participation. In one case study, Tounsi shared that learners completed on average 2.4 courses over what was mandatory when an incentive program was being used. 
    • Involve leadership but also ask your learners what they need and want: Only 24% of learning leaders listen to their learners according to the Towards Maturity Annual Report, which can lead to an “us vs. them” mentality rather than a collaborative environment that fosters a culture of learning. 

You can watch the full webinar “Deploying a Global Workforce” here. 

With courses offered in multiple languages, and available on multiple devices we help companies like yours develop the world’s most developed and admired global workforces. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

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OpenSesame expands Degreed partnership to integrate curated elearning into learning experience platform https://www.opensesame.com/site/blog/opensesame-expands-degreed-partnership-to-integrate-curated-elearning-into-learning-experience-platform/ https://www.opensesame.com/site/blog/opensesame-expands-degreed-partnership-to-integrate-curated-elearning-into-learning-experience-platform/#respond Tue, 03 Dec 2019 17:08:41 +0000 https://live-marketing.opensesame.com/site/?p=12288 Enterprises can now seamlessly access OpenSesame curated elearning courses within the Degreed platform PORTLAND, OR – 3 December 2019 – OpenSesame, the elearning innovator, has announced an expanded partnership with Degreed, the cloud-based skills tracking and development platform to deliver curated elearning courses (20,000+) to Degreed customers. Enterprise companies can now access OpenSesame elearning courses... Read more »

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Enterprises can now seamlessly access OpenSesame curated elearning courses within the Degreed platform

PORTLAND, OR – 3 December 2019 – OpenSesame, the elearning innovator, has announced an expanded partnership with Degreed, the cloud-based skills tracking and development platform to deliver curated elearning courses (20,000+) to Degreed customers. Enterprise companies can now access OpenSesame elearning courses within Degreed’s built-in index of open learning resources, which includes millions of videos, articles, blog posts, books, podcasts and subject matter experts.

Learning experience platforms such as Degreed help companies unlock and deliver a broad range of learning content without the burden of managing multiple systems or providers. Degreed brings together educational resources, including OpenSesame’s curated course library, so they can be curated together, recommended and tracked in a more holistic learning experience for employees as part of their everyday routines and workflows. 

“We pride ourselves in enabling learners to take control of their learning using a highly personalized platform,” said Rob Wellington, Director of Business Development for Degreed. “OpenSesame has become an industry standard for aggregating and curating elearning content which complements Degreed’s value proposition to deliver a broad range of learning through our platform.”

OpenSesame and Degreed have frequently partnered together over the past few years to solve the training challenges of our mutual customers,” said Tom Turnbull, Vice President of Partnerships at OpenSesame. “We are excited to expand our partnership by formally integrating our curated library into the Degreed platform.” 


About Degreed 

Degreed is a better, smarter way to discover, learn and measure the skills you need for the future. Degreed connects all the resources people use to learn and grow, including corporate learning systems and millions of courses, videos, books, articles, podcasts, and subject experts from thousands of sources. Then we add data science and machine learning to provide people and businesses with the tools, analytics and feedback they need next. Founded in 2012, Degreed is headquartered in San Francisco, with additional offices in Salt Lake City, New York and Amsterdam.

Rob Wellington

Degreed

rwellington@degreed.com


About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

Diane Haines

OpenSesame

(503) 808-1268

diane.haines@opensesame.com

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OpenSesame Presents Machine Learning-Driven Curation Tools at OEB Global https://www.opensesame.com/site/blog/opensesame-presents-machine-learning-driven-curation-tools-at-oeb-global/ https://www.opensesame.com/site/blog/opensesame-presents-machine-learning-driven-curation-tools-at-oeb-global/#respond Wed, 27 Nov 2019 17:21:57 +0000 https://live-marketing.opensesame.com/site/?p=12280 Portland, Oregon — 2019 27 November — OpenSesame, the most comprehensive catalog of elearning courses from the world’s top publishers, will present its machine learning-driven curation tools this week at the OEB annual conference 27-29 November in Berlin, Germany. The company will also sponsor and exhibit at this premier event centered on technology-enhanced learning and... Read more »

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Portland, Oregon — 2019 27 November — OpenSesame, the most comprehensive catalog of elearning courses from the world’s top publishers, will present its machine learning-driven curation tools this week at the OEB annual conference 27-29 November in Berlin, Germany. The company will also sponsor and exhibit at this premier event centered on technology-enhanced learning and training. 

OEB brings together 2,500+ participants from multinational companies to SMEs, from higher education and research institutions to schools. Together, the attendees explore the opportunities and challenges that are changing the world of learning and how to choose and use various technologies. Registrants attend over 120 breakout sessions to discover proven practices, approaches and strategies from leading institutions and organisations. 

“With the opening of our office in London earlier this year, we can help European organisations meet their compliance, safety, and leadership development goals and objectives with our machine learning and expert curation,” said Tom Turnbull, Vice President of Partnerships at OpenSesame. “We look forward to attending more regional events in Europe such as OEB to connect with our European customers, publishers and partners.”   

To register and for more information on OEB Berlin, please visit: https://oeb.global/

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.


Diane Haines

OpenSesame

+1 (503) 808-1268

diane.haines@opensesame.com

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Get your entire team trained for cyber security https://www.opensesame.com/site/blog/get-your-entire-team-trained-for-cyber-security/ https://www.opensesame.com/site/blog/get-your-entire-team-trained-for-cyber-security/#respond Wed, 06 Nov 2019 22:25:22 +0000 https://live-marketing.opensesame.com/site/?p=12270 While National Cyber Security Awareness month just ended, it is always a great time to make sure you’re taking proactive steps to make a plan to train your workforce. Did you know a data breach not only affects your company’s reputation, but can cost your company anywhere from $1.25 million to $8.19 million? And new... Read more »

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While National Cyber Security Awareness month just ended, it is always a great time to make sure you’re taking proactive steps to make a plan to train your workforce. Did you know a data breach not only affects your company’s reputation, but can cost your company anywhere from $1.25 million to $8.19 million? And new laws and regulations concerning the security of customer data means that cost could only rise in the coming years.

Common areas of vulnerability

While technology has helped automate many  business processes, the opportunities for breaches has multiplied as a result. It is essential that your employees are not only cautious with their computers, but also with their cell phones and USB connections. Something as simple as using a USB plug to charge your phone in a public place can leave your information vulnerable if you don’t take necessary precautions.   

52% of businesses admit that their employees’ biggest weakness is in IT security. Furthermore 46% of cyber security incidents are from careless or under trained staff. 

Check out these courses offered through OpenSesame to get your workforce up to speed: 

In addition, be sure to check out this recent OpenSesame webinar with expert Dr. Robert K. Minitti from OpenSesame course publisher Wolters Kluwer where he outlines how to incorporate fraud and IT security as part of your learning and development strategy. 

OpenSesame helps companies like yours develop the world’s most developed and admired workforces. For more information on how we can help you save time, money, and curate the right courses for your training program, contact us today at info@opensesame.com. 

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Protecting your company from fraud https://www.opensesame.com/site/blog/protecting-your-company-from-fraud/ https://www.opensesame.com/site/blog/protecting-your-company-from-fraud/#respond Tue, 05 Nov 2019 21:59:47 +0000 https://live-marketing.opensesame.com/site/?p=12265 Fraud can be costly for your organization, so it is important to educate your employees on what constitutes fraud and what red flags they should look out for. In 2018, fraud cost companies more than $7 billion in total losses with a median of $133,000 in losses per case. For 22% of cases fraud caused... Read more »

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Fraud can be costly for your organization, so it is important to educate your employees on what constitutes fraud and what red flags they should look out for. In 2018, fraud cost companies more than $7 billion in total losses with a median of $133,000 in losses per case. For 22% of cases fraud caused losses of over $1 million, which is a devastating blow that many organization’s bottom lines cannot recover from. 

Proper employee training can prevent your company from falling victim to the most common types of fraud, including asset misappropriation, corruption, and financial statement fraud. Furthermore, dedicating time to train your entire workforce on fraud sends the message that this is an issue that your company takes seriously and will not be tolerated. 

It is equally important to educate your employees on how to prevent fraud from sources outside your company as it is to recognize potential red flags within it. Threats like ransomware, spoofing, and phishing are on the rise and every employee that uses a computer, company smartphone, or email is a potential entryway for these dangerous types of malware. 

OpenSesame helps protect companies like yours with the most comprehensive catalog of elearning courses to train and develop your workforce on topics such as fraud and IT security. Check out these courses, offered through OpenSesame, today to get started. 

Be sure to also check out this recent OpenSesame webinar with expert Dr. Robert K. Minitti from OpenSesame course publisher Wolters Kluwer to gain additional insights on multiple types of fraud schemes, including asset misappropriations, corruption, financial statement fraud and cyber frauds, as well as methods of employee fraud prevention training to keep your company compliant and how to incorporate fraud as part of your learning and development strategy. 

For more information on how OpenSesame can help you save time, money, and curate the right courses for your training program, contact us today at info@opensesame.com

 

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Train on hot topics and trends more easily with OpenSesame Curated Lists https://www.opensesame.com/site/blog/train-on-hot-topics-and-trends-more-easily-with-opensesame-curated-lists/ https://www.opensesame.com/site/blog/train-on-hot-topics-and-trends-more-easily-with-opensesame-curated-lists/#respond Mon, 04 Nov 2019 21:52:24 +0000 https://live-marketing.opensesame.com/site/?p=12248 Training on new and emerging topics has never been easier. We know how valuable your time is and how limited your resources can be in L&D. In early 2019, we created OpenSesame Curated Lists to help you get a head start on curating courses for your training program.  We’re excited to announce that we are... Read more »

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Training on new and emerging topics has never been easier.

We know how valuable your time is and how limited your resources can be in L&D. In early 2019, we created OpenSesame Curated Lists to help you get a head start on curating courses for your training program. 

We’re excited to announce that we are adding more Curated Lists to help you save even more time curating the courses you need. Our Curation Team has been busy researching the latest training trends to create timely, relevant, and impactful course lists that you can easily add to your LMS and quickly deploy to your learners.

And the best part—we’ll be releasing 5–10 new Curated Lists per week to help you tackle new and emerging training needs in record speed. Topics may include:

    • Finding and Maintaining Top Talent
    • Interpersonal Communication
    • 21st Century Skills
    • Multigenerational Business Operations
    • Organizational Agility
    • Microsoft Office® 2019
    • CompTIA Certifications

Our goal is to make your job easier and help you set up your organization for success through effective training. So, we want to hear from you! Share your ideas for new Curated Lists with us by emailing curationrequests@opensesame.com and let us know what training topics can help your organization.

Find Curated Lists and new content in a flash.

But wait, there’s more! Along with more Curated Lists, we’re continuing to enhance our catalog search to make finding content easy and provide recommendations that engage your learners. If you haven’t already, check out our last blog article on the recent catalog search enhancements or the recording of the October Customer Conversations webinar to learn more about recent enhancements as well as what’s to come.

Available in mid-November 2019, new enhancements to the catalog search will help you find and identify Curated Lists more easily. First, the Curated Lists will have a new look to help you easily distinguish them from individual courses.

Curated Lists in OpenSesame course catalog

You’ll also be able to filter for Lists, courses, or see all results using a new Product Type filter. Selecting All will show you recommended Curated Lists along with popular and new course recommendations. Selecting Lists will show only Curated Lists, and selecting Courses will show only course results that match your search criteria.

New product type feature

We want to hear from you on these and upcoming product enhancements to help you streamline processes and work more efficiently. To submit a product enhancement requests or join the OpenSesame Customer Beta Group and be the first to see and try new enhancements, email us at featurerequests@opensesame.com.  

For more information on how OpenSesame can help you find the right elearning courses for your training program, contact your Customer Success Manager, our Customer Support team, or call (503) 808-1268. 

And don’t forget to check out the OpenSesame Community to get answers to your questions, find tips and tricks for your training program, and network with other OpenSesame customers.

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5 ways for leaders to spend more time thinking https://www.opensesame.com/site/blog/5-ways-for-leaders-to-spend-more-time-thinking/ https://www.opensesame.com/site/blog/5-ways-for-leaders-to-spend-more-time-thinking/#respond Thu, 31 Oct 2019 22:57:57 +0000 https://live-marketing.opensesame.com/site/?p=12238 What’s the leader’s role? There’s no doubt that the further a person crawls up the corporate ladder, they should be spending more time thinking and less time doing. It’s a very important mindset to understand that thinking is not doing nothing. It might not seem like you’re busy but it’s an essential part of a leader’s role. We... Read more »

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What’s the leader’s role?

There’s no doubt that the further a person crawls up the corporate ladder, they should be spending more time thinking and less time doing. It’s a very important mindset to understand that thinking is not doing nothing. It might not seem like you’re busy but it’s an essential part of a leader’s role.

We don’t need to be ‘busy’ in order to think we are progressing or accomplishing something. Have you noticed how many people’s response to “How are things going?” is simply, “Busy!”. Why isn’t it something like, “Very well, thank you”?

If you are running an organization, there will always be another meeting to attend or place to be. However, a major role of a CEO or senior manager is to think and reflect, consider and adapt. If you’re too busy to think, you probably haven’t organized your team very well. You might not be able to control everything that happens but you can choose what you give your attention to. A manager I knew took a regular one hour lunch break where they thought about their afternoon and that’s where all the planning took place.

The Strategic Thinking Institute found through their research that 44% of managers spent most of their time firefighting in cultures that rewarded reactivity and discouraged thoughtfulness. 96% of leaders said they lacked time for strategic thinking because they were too busy putting out fires.

5 Tips

So, here are five things you can do to create thinking time:

    1. Schedule it in your calendar – just as you would schedule a meeting. Block regular time out to be alone and think things through, reflect and consider what’s most important
    2. Start your scheduling with something manageable like 10-20 minutes. That’s surely doable. Smokers can do that regularly!
    3. Make notes of ideas that come when you are doing something else. Inspiration comes often at times when your mind is relaxed like in the shower or while driving. As soon as you can, when it’s safe and convenient, make a note to capture those thoughts and return to them during a scheduled thinking slot.
    4. You can’t force inspiration but you can reflect on what is already on your mind. You might need to stimulate thinking by reading an article, reviewing the organisational business plan or strategy or even think about your team. Who’s doing what? Who needs help? Who haven’t you spoken to lately?
    5. Think out loud. If you’re the kind of person that likes to think by sharing, then ask someone to join you. Spout ideas and brainstorm with them. Just bounce some ideas around and see what happens.

For more details check out leadership courses from LearningPlanet in the OpenSesame course catalog.


About the Author:

Derek Good has been in leadership roles for over 25 years and since 2002 has been involved in corporate training and consulting. He has won Awards for Customer Service Excellence and innovation for general education and is the author of seven books.

Derek Good - LearningPlaner

LearningPlanet

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What is ransomware? https://www.opensesame.com/site/blog/what-is-ransomware/ https://www.opensesame.com/site/blog/what-is-ransomware/#respond Thu, 17 Oct 2019 22:11:17 +0000 https://live-marketing.opensesame.com/site/?p=12209 Well, if some recent, devastating cyber attacks are any indication, it may be today’s phishing vector of choice. Just a few weeks ago, the city of Baltimore was hit by a massive ransomware attack from a virus called “Robbinhood.” The hackers demanded $76,000 from the city as ransom for the data they stole—in keeping with... Read more »

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Well, if some recent, devastating cyber attacks are any indication, it may be today’s phishing vector of choice. Just a few weeks ago, the city of Baltimore was hit by a massive ransomware attack from a virus called “Robbinhood.” The hackers demanded $76,000 from the city as ransom for the data they stole—in keeping with standard protocol, the city refused to pay the ransom. In a similar attack in Riviera Beach, Florida, the ransom was for $600,000. Hedging their bets, Riviera Beach did pay their ransom.  For both cities, the cost of these attacks was incredibly high—Baltimore is facing almost 20 million dollars in lost revenue and expenditures to restore their data, while Riviera Beach both paid their ransom and demonstrated to hackers everywhere that they can’t afford not to pay a ransom. If they had only had certain processes and knowledge in place prior to the attacks, both of these cities could have fared far better. 

As most of us are aware, phishing attacks can take many different forms, from Business Email Compromise scams that mimic employee emails and request money or information, to fake emails from trusted business that use bad links or attachments to steal data. Ransomware takes a more direct route by installing malware, stealing data, and then requesting some form of payment to—ostensibly—restore the data to its owner. In some attacks, the data is in fact restored after the ransom is paid. Other times, hackers accept the ransom but never give the files back—which is why security professionals typically advise against paying the ransom. Either way, ransomware means a huge risk to personal data and—more likely than not—exorbitant costs to get systems up and running again. It’s important that we be able to protect ourselves and our organizations against these scams—but how do we do that?

First of all, like other phishing scams, email is the most common attack vector for ransomware. When a malicious link or attachment is clicked on, the virus runs a payload on the computer and encrypts files so that the owner can’t access them. What this means is that—typically, at least—preventing ransomware is as simple as preventing any other phishing attack. Don’t click on any strange links or attachments in unexpected emails, and remember to check for warning signs that the email may be malicious. If it’s unexpected, comes from a strange or incorrect email address, or requests unusual information, it’s probably a scam. When in doubt, delete the email and verify its contents externally—it could mean the difference between continued security and a ransomware nightmare.  

Second of all, in the event you do fall victim to a ransomware attack, it’s critical to have certain security measures in place to help you deal with the fallout. As IT expert Sean Gallagher notes, backups are key when it comes to surviving ransomware. If data is properly backed up to an external location, it can be recovered in the event that it’s stolen from the device itself. In addition, companies need a “disaster recovery (DR) plan,” something that plans for a potential worst-case scenario—not just low-level security snafus—and lays out ahead of time how the recovery process would work. A good DR plan minimizes loss and allows for a smoother recovery process in the event that a disaster does occur. (For more information on how to create a solid disaster recovery plan, see this article.)

What happened in Baltimore and Riviera Beach should serve as a serious wake up call. Ransomware attacks not only happen, they’re on the rise—and they could mean financial ruin or irrecoverable loss of data. As organizations or even as individuals, it’s important that we take the appropriate steps to recognize and prevent—or at least be able to deal with the consequences of —a breach. And the first step is awareness. Company leadership needs to be aware that ransomware could be a serious threat, and that concrete steps are needed to avoid disaster. Similarly, all company employees, down to the lowest level, must be familiar with phishing attacks and how to prevent ransomware from the first click. With that awareness in place, alongside strong communication between teams, maintaining and strengthening security—and keeping ransomware at bay—becomes much easier.

For more information on ransomware and cybersecurity check out available courses from Global Learning Systems in the OpenSesame course catalog.


Global Learning Systems provides security awareness and compliance training programs for employees that effectively promote behavior change, protect your organization and Strengthen Your Human Firewall®. In addition to carefully tailoring program materials to client needs, we offer an online learning platform, phishing simulation tool, courseware customization and high-touch customer service.

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Leadership Development – Bridging the Gap from Strategy to Execution https://www.opensesame.com/site/blog/leadership-development-bridging-the-gap-from-strategy-to-execution/ https://www.opensesame.com/site/blog/leadership-development-bridging-the-gap-from-strategy-to-execution/#respond Wed, 09 Oct 2019 19:46:24 +0000 https://live-marketing.opensesame.com/site/?p=12151 Leadership is about inspiring people to do things they never thought they could – Steve Jobs In this era of digital disruption, businesses need to make plans to match their mission and vision. Leadership plays a vital role in making significant impact on the strategic management process. Competent leadership is of utmost importance to guide... Read more »

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Leadership is about inspiring people to do things they never thought they could – Steve Jobs

In this era of digital disruption, businesses need to make plans to match their mission and vision. Leadership plays a vital role in making significant impact on the strategic management process. Competent leadership is of utmost importance to guide the organization through prodigious changes. To make leaders future-ready, new skills to improve behaviors and competencies are needed to be incorporated in leadership development programs. For aspiring leaders, it is paramount to learn and adapt to new conducts to deal with unforeseen business challenges.

Only 56% of organizations take steps to ensure overall goals of leaders are closely aligned with business goals of the organizations

– Leadership Development Research, Brandon Hall Group, 2019

As L&D departments are looking for new methodologies to modernize their leadership programs, let’s dig deep into the characteristics that make up for an ensemble to take up leadership role and bring agility from strategizing to executing:

Leadership and Management

Willingness to learn and self-awareness activities enable leaders to effectively reach across teams and move strategically into the layers of business to unlock success. With hierarchical structure being dissolved rapidly, it becomes necessary for leaders to go beyond dedicated role and undertake tasks cross-functionally. This leads to more employees take up responsibilities and learn various leadership qualities in order to supersede their job functions.

Critical Thinking

Unquestionably the most critical function of a leader’s role is thinking. A leader needs to plan and foresee circumstances before anyone else to ensure that the steps taken derive results which are best suited for the business. Definitive methodology helps in breaking down the problem, implement strategy and generate alternative solutions through critical thinking. Our Ultimate CLO Toolkit for Leaders lists the resources that support them navigate through this process.

Communication

Effectively transferring information is the cornerstone for any business accomplishment. The productivity, results, morale, relationships and expectations are directly affected basis how the communication has taken place. To ensure worthwhile communication, writing also plays a very important role because a lot of messaging happen over emails, collaterals and other documents. Sharing information regarding the project within the team is also a major part of a leader’s role, where effective communication becomes crucial.

Diversity and Inclusion

Leaders that display company’s culture in their work ethics tend to influence more workforce than those who don’t. Portraying organizational values by leaders build trust in employees and shows their improved ability to recruit and retain talent with better leadership effectiveness. Good corporate leaders identify the importance of diversity and inclusion to fuel enthusiasm and encourage the teams involved to outperform their tasks. 

Project Management

Leadership development must have a direct influence in grasping the issues behind the problem. In addition to that, scenario planning is also one of the most efficient tools for project planning. As part of this process, leaders need to focus upon preparing various scenarios of what the business might look like in the coming years. Once these scenarios are outlined, teams can work backwards to achieve the objectives of the best-suited scenarios.

Sales and Customer Support

Customer needs are constantly growing and changing even rapidly, and companies are bound to meet those expectations. Effective leaders empower teams by not only improving team’s potential but also increasing their current performance in existing roles. One of the prime area of concerns of leaders in sales and customer support is to focus and enhance communication skills. For being a strong communicator, it becomes essential for the workforce to stay focused on delivering the right message. 

Team Building

Working across cross-functional teams is a very common ask for leaders. This is beneficial from a business standpoint as it brings diverse minds to pool in for solutions on a specific need. Leaders work in such scenarios that push the workforce outside of their functional roles to develop strategies and achieve productive results. At times when challenges surface, the right leadership style outweighs obstacles to focus on better ideas and outcomes.

Based on the requirements and business demands, organizations need to understand the value of leadership styles, and proliferate communication more effectively. For better understanding, download our free eBook: High-potential Leadership Programs that talks about developing the right kind of leadership skills for a rock-solid talent bench.


Infopro Learning, a leading provider in corporate training outsourcing and human capital transformation, helps organizations create an exceptional employee and customer experience through bespoke eLearning solutions. For more than 25 years, the company has designed and implemented engaging learning experiences that attract, develop and retain talent across the entire employee lifecycle. To learn more, visit www.infoprolearning.com.

About the author: Divesh Srivastava is currently working as the Marketing Manager at Infopro Learning, a leading provider in corporate training outsourcing and human capital transformation. He has over 5 years of experience in marketing strategy development and is a certified Content Marketing professional. His interest lies in conducting market researches to understand learning business needs and develop best practices to benefit organizations and amplify their return on investment.

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Highlights from 2019 OpenSesame User Conference https://www.opensesame.com/site/blog/highlights-from-2019-opensesame-user-conference/ https://www.opensesame.com/site/blog/highlights-from-2019-opensesame-user-conference/#respond Tue, 08 Oct 2019 22:16:41 +0000 https://live-marketing.opensesame.com/site/?p=12125 OpenSesame hosted more than 200 customers, course publishers and LMS companies at its annual user conference 11-12 September in Portland, Oregon.  This year’s conference centered on themes surrounding future skilling and developing leaders for a 21st century workforce, leveraging learning technology advancements in machine learning and artificial intelligence, maximizing elearning utilization, finding training budgets and... Read more »

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OpenSesame hosted more than 200 customers, course publishers and LMS companies at its annual user conference 11-12 September in Portland, Oregon. 

This year’s conference centered on themes surrounding future skilling and developing leaders for a 21st century workforce, leveraging learning technology advancements in machine learning and artificial intelligence, maximizing elearning utilization, finding training budgets and saving time managing and administering training programs. Customers spent two days networking with peers, meeting the OpenSesame team, sharing insights during roundtables and other sessions, learning from other OpenSesame customers, meeting new publishers at the Publisher Expo and more. 

Keynote speaker Donald H Taylor kicks off conference 

This year’s conference featured a keynote by Donald Taylor, Chairman of the Learning and Performance Institute, on the past, current and future state of learning technologies and our industry. Donald shared the results of his annual Learning & Development (L&D) Global Sentiment Survey which asks L&D professionals across the globe: “What do you think will be hot in L&D next year?” For a full recap of the results of the 2019 survey, check this blog post. 

Donald Taylor keynote at the OpenSesame User Conference

Customer sessions and panel connect attendees

Four OpenSesame customers presented this year, sharing the intricate workings of their training program challenges, budget, how OpenSesame helps them and future goals. Speakers this year included EnerSys Inc., InComm, Carrington Mortgage, and Toshiba America Business Solutions

OpenSesame customer, EnerSys, presents at the annual OpenSesame User Conference

A customer panel, hosted by Donald Taylor, was a highlight for attendees this year! Attendees heard from L&D peers from WCA Waste Corporation, Pacific Seafood, and EnerSys. The discussion was interactive, thoughtful and covered topics such as leadership development, growing training programs, how to find elearning, their favorite professional development books, and more. 

Customer Panel featuring Pacific Seafood, WCA and Enersys

Publisher expo

OpenSesame curates courses from our comprehensive library of 20,000+ courses from the world’s top course publishers. Eighteen of OpenSesame’s publishers joined us at the user conference in our first ever Publisher Expo. During the Expo,  customers met with publishers to learn and demo new courses offered through OpenSesame. In addition, two course publishers were featured speakers this year, Shawn Hunter from Mindscaling and Jeff Havens from The Jeff Havens Company

Publisher expo at the OpenSesame User Conference

Networking at the OpenSesame office followed by world-class women’s soccer

After a busy first day of sessions and meetings, conference attendees visited the OpenSesame’s office in the heart of downtown Portland. After light snacks and office tours (as well as a greeting by an office dog!) attendees headed to Portland’s Providence Park to watch the Portland Thorns take on the North Carolina Courage, two defending NWLS champions! It was a beautiful night for soccer and networking with speakers, peers, the OpenSesame team and more.

Thorns game

Honoring the first ever OpenSesame Learning Excellence Award winners

The Learning Excellence Awards program recognizes OpenSesame customers that leverage learning technology, creativity, innovation and blended learning in developing successful training programs. OpenSesame CEO Don Spear and SVP Marketing Diane Haines hosted the award ceremony, which highlighted unique training programs and showcased the relationship OpenSesame customers have with their OpenSesame customer success team. It was a celebratory event to remember!

Winners this year included:

Incomm winning most creative launch of a training program award

Closing remarks and farewell until next year

After a busy two days it came time to say goodbye. After closing with the 2019 OpenSesame Learning Excellence Awards, OpenSesame CEO Don Spear closed the event by thanking attendees, our publishers and partners for joining. we hope you join us in Portland next year for the 2020 OpenSesame User Conference!

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California’s new Consumer Privacy Act effective 1 January 2020 https://www.opensesame.com/site/blog/californias-new-consumer-privacy-act-effective-1-january-2020/ https://www.opensesame.com/site/blog/californias-new-consumer-privacy-act-effective-1-january-2020/#respond Thu, 03 Oct 2019 18:07:54 +0000 https://live-marketing.opensesame.com/site/?p=12112 This January the Consumer Privacy Act (CCPA) will go into effect in California. While this is a California law, it has ramifications both across the United States and globally because it applies not just to all California based companies, but also to anyone who collects and uses the personal data of any California residents. Even... Read more »

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This January the Consumer Privacy Act (CCPA) will go into effect in California. While this is a California law, it has ramifications both across the United States and globally because it applies not just to all California based companies, but also to anyone who collects and uses the personal data of any California residents. Even if your company is not based in California, you will be affected if you: 

    • Have annual gross revenues over $25 million.
    • Annually buy, receive, sell, or share personal information of over 50,000 California consumers, households, or devices.
    • Derive at least 50% of annual revenue from selling California consumers’ personal information.
How does the law work?

Californians will be able to request information from your company about what data is collected about them, why it was collected, how you received their information and who it was shared with or sold to. California residents will also have the right to bring a direct lawsuit if their unencrypted or unredacted personal information is subject to a data breach as the result of a business’s failure to implement reasonable security. If a company is found to be in violation of the CCPA, they have 30 days to comply with the law once regulators notify them of a violation. If the issue isn’t resolved, there’s a fine of up to $7,500 per record which can add up quickly when the volume of consumer records at a company is considered.

Start preparing now for the law to limit penalty 

The new law goes into effect 1 January 2020, with an enforcement date of 1 July 2020. Don’t scramble at the last minute to keep your company compliant and customer data legally safe. Now is the time to guarantee your employees are well-versed in consumer privacy and data security best practices.  Check out these courses offered through OpenSesame to get your workforce up to speed: 


OpenSesame helps companies like yours develop the world’s most developed and admired workforces. For more information on how we can help you save time, money, and curate the right courses for your training program, contact us today at info@opensesame.com.

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OpenSesame Announces Partnership with Appinium to Deliver Curated eLearning on the Salesforce App Cloud https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-appinium-to-deliver-curated-elearning-on-the-salesforce-app-cloud/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-appinium-to-deliver-curated-elearning-on-the-salesforce-app-cloud/#respond Mon, 30 Sep 2019 18:17:25 +0000 https://live-marketing.opensesame.com/site/?p=12099 Enterprises can now deploy curated elearning content within Salesforce to maximize employee engagement and training impact PORTLAND, OR – 30 September 2019 – OpenSesame, the elearning innovator, has announced a partnership with Appinium, a leading provider of content distribution and tracking solutions on the Salesforce App Cloud, to deliver its curated 20,000+ elearning courses on... Read more »

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Enterprises can now deploy curated elearning content within Salesforce to maximize employee engagement and training impact

PORTLAND, OR – 30 September 2019 – OpenSesame, the elearning innovator, has announced a partnership with Appinium, a leading provider of content distribution and tracking solutions on the Salesforce App Cloud, to deliver its curated 20,000+ elearning courses on the Salesforce platform. As enterprise organizations look to close skill gaps, training needs to occur within everyday workflows to maximize employee uptake, engagement and impact.

Global 2000 companies trust OpenSesame to design training programs to make their workforces more productive. It is challenging to show a direct link between training and productivity. However, by providing contextual, targeted training in a Salesforce deployment strategy and environment, learning can be woven into the learners’ natural workflow and no longer isolated in a learning management system (LMS).

Appinium combines modern video and learning management in the Salesforce Lightning Platform to drive unparalleled audience engagement, analytics, and outcomes. Their 100% native apps are designed to empower their clients with unique content access control and consumption analytics so they can directly show the relationship of training engagement on profitability and performance. 

“Our world is in the middle of the 4th industrial revolution. With the rise of automation and artificial intelligence, it’s more important than ever to adapt our skills to stay competitive,” said Steve Jacobson, co-founder and Managing Director of Appinium. “By partnering with an industry leader like OpenSesame, it allows us to use our 100% native Salesforce video and learning distribution platform to advance employee skills and improve both individual and company financial performance.”

OpenSesame’s curated catalog of the world’s best elearning courses helps companies design and deploy impactful training programs through their learning management systems,” said Tom Turnbull, Vice President of Partnerships at OpenSesame. “We are excited to partner with Appinium to deliver the same tremendous value on the Salesforce platform.” 

OpenSesame and Appinium

OpenSesame elearning natively in Salesforce Community Cloud leveraging Appinium Lightning Components

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your e-learning courses. To learn more, visit www.opensesame.com.

About Appinium

Appinium is the brainchild of Learning Management System (LMS) and Salesforce ecosystem veterans, developed with the specific objective of making video and multimedia content come to life across the Salesforce platform. We have brought to market two unique, but complementary, solutions: ViewTrac and LearnTrac. Our video/multimedia application and LMS are the only 100% native Salesforce apps to enable the full spectrum of learning and video engagement analytics throughout all elements of the Salesforce environment. Appinium is disrupting how and when content can be consumed and tracked all on top of the Salesforce Platform with singular goal of providing the exact right content, to the exact right person, at the exact right time to drive behavior change using cutting edge analytics and insights. To learn more, visit www.appinium.com


For more information:

Diane Haines

OpenSesame

(503) 808-1268

diane.haines@opensesame.com

 

Steven Jacobson

Appinium 

(310) 415-2969

sjacobson@appinium.com

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OpenSesame announces 2019 Learning Excellence Awards winners at annual user conference https://www.opensesame.com/site/blog/opensesame-announces-2019-learning-excellence-awards-winners-at-annual-user-conference/ https://www.opensesame.com/site/blog/opensesame-announces-2019-learning-excellence-awards-winners-at-annual-user-conference/#respond Thu, 19 Sep 2019 22:26:18 +0000 https://live-marketing.opensesame.com/site/?p=12077 Nine companies recognized for learning and development innovation, creativity and success  Portland, OR (17 September 2019) – OpenSesame, the elearning innovator, announced the winners of the first annual OpenSesame Learning Excellence Awards during their user conference last week in Portland, Oregon.  The Learning Excellence Awards program recognizes OpenSesame customers that leverage learning technology, creativity, innovation... Read more »

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Nine companies recognized for learning and development innovation, creativity and success 

Portland, OR (17 September 2019) – OpenSesame, the elearning innovator, announced the winners of the first annual OpenSesame Learning Excellence Awards during their user conference last week in Portland, Oregon. 

The Learning Excellence Awards program recognizes OpenSesame customers that leverage learning technology, creativity, innovation and blended learning in developing successful training programs. Finalists and winners for each category were as follows:

2019 OpenSesame Learning Excellence Awards winners:

    • Most Creative Launch of a Training Program or Initiative – Incomm
    • Most Innovative Training Program – EnerSys Inc.
    • Most Successful Training Program or Initiative – GenesisCare
    • Successful Use of Blended Learning – Aimbridge Hospitality
    • Most Innovative Learning Culture- Choctaw Nation

2019 OpenSesame Learning Excellence Awards finalists:

    • Most Creative Launch of a Training Program or Initiative – Pacific Seafood
    • Most Innovative Training Program – Chocotaw Nation
    • Most Successful Training Program or InitiativeToshiba
    • Successful Use of Blended Learning – Delaware North

“We were overwhelmed with the quality of applications this first year of the OpenSesame Learning Excellence Awards,” said Don Spear, CEO of OpenSesame. “Our customers are achieving amazing success by innovating the learner experience and their training programs. It’s an honor for us to help them in transforming their workforces.”

About OpenSesame 

OpenSesame helps companies develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses.

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4 Old School Business Practices That Still (And Will Always) Work https://www.opensesame.com/site/blog/4-old-school-business-practices-that-still-and-will-always-work/ https://www.opensesame.com/site/blog/4-old-school-business-practices-that-still-and-will-always-work/#respond Fri, 13 Sep 2019 21:33:41 +0000 https://live-marketing.opensesame.com/site/?p=12054 I know the world is changing. I know people don’t talk on the phone anymore, and it wouldn’t surprise me to learn that teenagers send digital kisses to each other to save themselves the trouble of having to do the actual work of making out.  And I know the way you do business is changing,... Read more »

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I know the world is changing. I know people don’t talk on the phone anymore, and it wouldn’t surprise me to learn that teenagers send digital kisses to each other to save themselves the trouble of having to do the actual work of making out.  And I know the way you do business is changing, too. But no matter how technologically advanced we become, there are at least four things that will always, always¸ ALWAYS help you stand out in a crowd.

Picking Up the Phone – If you text me, I can answer you when I feel like it and while I’m doing 6 other things at once.  If you email me, I can ignore you. But if you call me and I’m foolish enough to answer, you will have the closest thing to my undivided attention as it’s possible to get.  

Sending a Thank You Note in the Mail – I know it hurts your hand to write more than two sentences longhand.  I also know your handwriting is barely legible even to you. But even a typed thank-you note that arrives in the mail is 17 times better than a thank-you email – which most people don’t bother with either, by the way.  The last person I hired got the job for several reasons, but one of those reasons was because he sent us thank-you notes in the mail. Am I easily bought? Absolutely. And so are a lot of other people.

Paying Attention While Someone Else is Talking – That’s my super polite way of saying TURN OFF YOUR PHONE DURING YOUR MEETINGS!!!!  Don’t turn it to vibrate, because that buzzing in your pocket (or on your wrist) will make you start to salivate the second it happens.  “Who’s calling, it must be important, someone loves me I have to answer it now!!!!” If you want others to take you seriously, you might need to give them some indication that the stuff they say isn’t boring the crap out of you.  

Meeting Face-to-Face – Here’s one where technology is currently failing us, since exactly every time I’ve seen someone on a conference call they’ve put it to mute and are either scrolling through Facebook or catching up on emails until they feel the need to unmute themselves, say “Totally agree,” and then hit mute and go back to not paying attention.  I know that conference calls and virtual meetings are occasionally necessary, but they will never be more effective than face-to-face interaction.

Basically, if you can force yourself to put 5% more effort in than everyone around you, you’ll win respect or customers or a promotion or whatever it is you’re looking for.  That will always be true. At least, until we turn ourselves into cyborgs – at which point, just so you know, I’m done with all this. I’ll find an island somewhere and farm coconuts instead.  And be happy, too, until the cyborgs come for me.  

For more information on business practices check out available courses from The Jeff Havens Company in the OpenSesame course catalog.


About the Author: Jeff Havens is a speaker, author, and business growth expert who has spoken to over 1,000 companies and associations across the Americas and Asia. The mission of his training company, The Jeff Havens Company, is to provide serious solutions in a seriously funny way through their video-based courses that tackle everything from industrial safety to corporate ethics to customer service, and all of them are as entertaining as they are educational. Jeff is a contributing writer to Fast Company, Entrepreneur, BusinessWeek, The Wall Street Journal; and has been featured on CNBC and Fox Business. For more information, email info@jeffhavens.com, or visit JeffHavens.com.

Jeff Havens

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OpenSesame User Conference brings together the enterprise learning ecosystem https://www.opensesame.com/site/blog/opensesame-user-conference-brings-together-the-enterprise-learning-ecosystem/ https://www.opensesame.com/site/blog/opensesame-user-conference-brings-together-the-enterprise-learning-ecosystem/#respond Thu, 12 Sep 2019 17:09:38 +0000 https://live-marketing.opensesame.com/site/?p=12008 More than 200 OpenSesame customers, course publishers and LMS companies gathered at the sold-out user conference in Portland, Oregon  Portland, OR (12 September 2019) – OpenSesame, the elearning innovator, hosted more than 200 customers, course publishers and LMS companies at its annual user conference 11-12 September in Portland, Oregon.  This year’s conference featured a keynote... Read more »

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More than 200 OpenSesame customers, course publishers and LMS companies gathered at the sold-out user conference in Portland, Oregon 

Portland, OR (12 September 2019) – OpenSesame, the elearning innovator, hosted more than 200 customers, course publishers and LMS companies at its annual user conference 11-12 September in Portland, Oregon. 

This year’s conference featured a keynote by Donald Taylor, Chairman of the Learning and Performance Institute, as well as sessions covering topics such as global learning organizations, smart curation, artificial intelligence and machine learning, best practices for LMS/LXP integration, maximizing elearning utilization and finding training budget in your organization. 

A new Publisher Expo at the event showcased some of OpenSesame’s most popular course publishers. Attendees visited the OpenSesame headquarters office in downtown Portland and networked at Providence Park during a National Women’s Soccer League match between the Portland Thorns and the North Carolina Courage.  

 “We uniquely bring our customers, learning management systems providers and elearning course publishers together to simplify the entire enterprise elearning ecosystem,” said Don Spear, CEO of OpenSesame. “Gathering them together at our user conference showcased how this ecosystem can transform training into true business impact for our customers.”

About OpenSesame 

OpenSesame helps companies develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses.

 For more information, visit www.OpenSesame.com


Media Contact

Diane Haines

SVP of Marketing 

 diane.haines@opensesame.com

(503) 917-4568

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OpenSesame Expands Internationally with Opening of New Office in London https://www.opensesame.com/site/blog/opensesame-expands-internationally-with-opening-of-new-office-in-london/ https://www.opensesame.com/site/blog/opensesame-expands-internationally-with-opening-of-new-office-in-london/#respond Thu, 05 Sep 2019 17:33:43 +0000 https://live-marketing.opensesame.com/site/?p=11991 eLearning Leader Appoints Industry Veteran to Head European Expansion Portland, Oregon — 5 September 2019 — OpenSesame, the elearning innovator, today announced the opening of a new office in London to strengthen the company’s partnerships and customer support in Europe. The company also appointed industry veteran Mehdi Tounsi as Senior Regional Director Europe to lead... Read more »

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eLearning Leader Appoints Industry Veteran to Head European Expansion

Portland, Oregon — 5 September 2019 — OpenSesame, the elearning innovator, today announced the opening of a new office in London to strengthen the company’s partnerships and customer support in Europe. The company also appointed industry veteran Mehdi Tounsi as Senior Regional Director Europe to lead expansion in the European market.

With over 20 years of experience in the learning industry, Mehdi has successfully led business operations for several elearning content providers and learning management system (LMS) companies. He has worked with global organizations to help them meet the challenges linked to cultural diversity, improving communications within global operations and developing learning programs to enhance workforce mobility. A seasoned traveller and passionate linguist, Mehdi has held international positions in Australia, Africa, the US and in the UK, most recently as Head of Global Alliances at Speexx.

“I look forward to bringing the world’s best machine learning and expert curation to help European organisations meet their compliance, safety, and leadership development goals and objectives,” said Mr. Tounsi. 

“The decision to expand into Europe was a logical step in our business growth strategy,” said Don Spear, CEO of OpenSesame. “With a presence in London, we will strengthen our support of our Global 2000 customers, publishers and partners in Europe.”

As workforce training rapidly shifts from classroom to online delivery, OpenSesame is disrupting the standard elearning model by curating the most comprehensive catalog of over 20,000 elearning courses from hundreds of the world’s top publishers and helping companies ensure the success of their training programs. Leveraging machine learning and expert advisors, OpenSesame helps curate the best variety of courses for evolving enterprise training requirements, driving employee engagement and increasing elearning utilization.  OpenSesame serves a wide range of clients, including governments and Global 2000 companies in services, manufacturing, technology, and highly regulated industries such as financial services and health care.  

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com


Media contact:

Diane Haines

Senior Vice President of Marketing

(503) 808-1268

diane.haines@opensesame.com

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Find new training content easily with new OpenSesame catalog search enhancements https://www.opensesame.com/site/blog/find-new-training-content-easily-with-new-opensesame-catalog-search-enhancements/ https://www.opensesame.com/site/blog/find-new-training-content-easily-with-new-opensesame-catalog-search-enhancements/#respond Wed, 04 Sep 2019 17:13:28 +0000 https://live-marketing.opensesame.com/site/?p=11969 Maximize the value of your elearning investment. We often hear from our customers that our extensive, high-quality catalog is one of the primary reasons they choose OpenSesame for their elearning needs. While a large, comprehensive course catalog is crucial for a successful training program, finding the courses you need without the proper tools can be... Read more »

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Maximize the value of your elearning investment.

We often hear from our customers that our extensive, high-quality catalog is one of the primary reasons they choose OpenSesame for their elearning needs. While a large, comprehensive course catalog is crucial for a successful training program, finding the courses you need without the proper tools can be challenging and time consuming. 

Nevertheless, finding, curating, and deploying fresh, relevant content regularly can make the difference between a poorly-utilized program with stale content and a thriving learning ecosystem that exhibits the value of training to your stakeholders.

Find the content you need, faster.

We’ve helped hundreds of organizations like yours develop effective training programs with our world-class tools and services such as the machine learning-driven OpenSesame SmartLists, OpenSesame Curated Lists, and personalized curation assistance from our team of experts.

And now, we’ve enhanced the catalog search and added recommendations to your results to further help you find the courses you need as well as discover new content more efficiently. Check out these time-saving search enhancements today. 

An intuitive way to search.

When you click the Search courses box OpenSesame catalog you’ll now see the most popular search terms used in the catalog—a quick and convenient option to browse trending training topics. 

Popular search term examples

As you begin typing your search term, you will see new search suggestions grouped by Popular searches, Lists, and Courses—helping you eliminate misspellings while displaying relevant topics that match your entry. 

Search type example

When you search by a specific term or select a popular search topic from the menu, you will see courses and now Curated Lists filtered to match your search. 

When you select a Curated List from the Lists section (if applicable to your search), you will go directly to the Curated List details where you can follow or duplicate the list, add the courses to your LMS, and more.

Meaningful, relevant content recommendations.

As you browse or search the catalog, you will now receive grouped course recommendations, including:

    • Curated Lists for you: Curated Lists relevant to your search terms that help you easily find and deploy curated training paths for popular topics and skills. 
    • Popular courses for you: course recommendations based on your search and usage history to help you find more of what your learners like.
    • New courses for you: new courses recommended specifically for your organization to help you energize your training program.

Catalog recommendations

For more information on how OpenSesame can help you find the right elearning courses for your training program, contact your Customer Success Manager, our Customer Support team, or call (503) 808-1268. 

And don’t forget to check out the OpenSesame Community to get answers to your questions, find tips and tricks for your training program, and network with other OpenSesame customers.

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OpenSesame Announces Expanded Partnership with Bigger Brains to Bolster Productivity Elearning Course Library https://www.opensesame.com/site/blog/opensesame-announces-expanded-partnership-with-bigger-brains-to-bolster-productivity-elearning-course-library/ https://www.opensesame.com/site/blog/opensesame-announces-expanded-partnership-with-bigger-brains-to-bolster-productivity-elearning-course-library/#respond Tue, 03 Sep 2019 17:39:37 +0000 https://live-marketing.opensesame.com/site/?p=11944 Global 2000 enterprises can now leverage elearning content as interactive and engaging as in-person classroom training Portland, OR – 30 August 2019 – OpenSesame, the elearning innovator, announced the addition of Bigger Brains to its popular OpenSesame Plus subscription to broaden its curated library of business skills and software training courses. As enterprise organizations shift... Read more »

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Global 2000 enterprises can now leverage elearning content as interactive and engaging as in-person classroom training

Portland, OR – 30 August 2019 – OpenSesame, the elearning innovator, announced the addition of Bigger Brains to its popular OpenSesame Plus subscription to broaden its curated library of business skills and software training courses. As enterprise organizations shift from expensive, in-person classroom training to elearning, employee engagement remains a high priority for talent development.

Global 2000 companies leverage the OpenSesame Plus subscription with over 5,000 curated courses—now including Bigger Brains content— to foster a learning culture that inspires employees, propels teams as well as leaders, and maximizes productivity.  

Bigger Brains replicates the benefits of in-person classroom training such as interaction, dialogue, interrogation, and humor with its “Uniquely Engaging”™ teacher/learner video-based format. Best known for their award-winning Microsoft® Office and Office 365® courses, Bigger Brains offers a diverse library covering software, productivity, and management topics. 

“While costly and time-consuming, classroom training does provide many benefits that are challenging to emulate in digital form,” said Spencer Thornton, Senior Vice President of Curation at OpenSesame. “Adding Bigger Brains content to the OpenSesame Plus subscription helps organizations leverage the benefits of classroom training combined with the convenience of elearning through a unique format that delivers interaction and engagement to boost employee productivity skills.” 

“OpenSesame has much higher quality standards than any other elearning course aggregator,” says Chip Reaves, President of Bigger Brains. “Joining the OpenSesame Plus subscription allows us to expand the reach of our Microsoft and productivity courses to more global enterprises who expect the best, unique, curated content.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About Bigger Brains

Founded in 2012, Bigger Brains produces award-winning elearning content in their “Uniquely Engaging”™ teacher/learner format. Most courses focus on topics related to Microsoft Office, Office 365, and general business productivity. To learn more, visit getbiggerbrains.com


Media contact:

Diane Haines

Vice President of Marketing

(503) 808-1268

diane.haines@opensesame.com

 

*Microsoft and Office 365 are registered trademarks of Microsoft Corporation.

 

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OpenSesame Sponsors SAP SuccessConnect® 2019 Event in Las Vegas https://www.opensesame.com/site/blog/opensesame-sponsors-sap-successconnect-2019-event-in-las-vegas/ https://www.opensesame.com/site/blog/opensesame-sponsors-sap-successconnect-2019-event-in-las-vegas/#respond Tue, 27 Aug 2019 18:09:00 +0000 https://live-marketing.opensesame.com/site/?p=11932 Portland, Oregon — 2019 27 August — OpenSesame, the most comprehensive catalog of elearning courses from the world’s top publishers, announced today that the company is a Silver level sponsor at SAP’s annual SuccessConnect® conference – the premier event for human resources (HR) professionals, set to take place September 16-18 at the ARIA Resort &... Read more »

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Portland, Oregon — 2019 27 August — OpenSesame, the most comprehensive catalog of elearning courses from the world’s top publishers, announced today that the company is a Silver level sponsor at SAP’s annual SuccessConnect® conference – the premier event for human resources (HR) professionals, set to take place September 16-18 at the ARIA Resort & Casino in Las Vegas.

SuccessConnect in Las Vegas will bring together executives and leaders in HR, IT and other lines of business to explore successful digital HR strategies in the experience economy. Hot topics will include the Human Revolution and using SAP SuccessFactors solutions to help bring organizations’ purpose to life, put more meaning into people’s work and create engaged workforces that improve both performance and profit. OpenSesame’s continued cooperation with SAP is helping companies lead with purpose and transform the people experience with SAP SuccessFactors solutions. OpenSesame specifically helps companies design and deploy training programs that transform their people experience through a seamless integration with SAP SuccessFactors solutions. At SuccessConnect Las Vegas 2019, OpenSesame will host a booth (S1) to answer questions and engage with attendees on the importance of elearning to a company’s culture.

“Through an integration with SuccessFactors’ Open Content Network (OCN), OpenSesame enables SuccessFactors customers to instantly provide thousands of courses to their learners,” said Tom Turnbull, Vice President of Partnerships at OpenSesame. “Every year, we look forward to sharing how we can curate the best fit training programs and help maximize employee engagement for SuccessFactors customers at SuccessConnect.”   

The future workplace looks very different than what we see today, from technology advancements to the changing nature of jobs, skills and careers. No matter how much technology helps automate, one thing will never change: people and their experience at work make the difference.

To register and for more information on SuccessConnect 2019, please visit: https://events.sap.com/successconnect/en/las-vegas-2019

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.


Diane Haines

OpenSesame

(503) 808-1268

diane.haines@opensesame.com

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How to Choose A New Business Strategy https://www.opensesame.com/site/blog/how-to-choose-a-new-business-strategy/ https://www.opensesame.com/site/blog/how-to-choose-a-new-business-strategy/#respond Fri, 23 Aug 2019 16:09:29 +0000 https://live-marketing.opensesame.com/site/?p=11871 So you want to come up with a new strategy.  Maybe things are OK but you think they could be better – or perhaps things aren’t so good and you want to turn that around.  Maybe you sense your industry changing and want to stay ahead of the curve. There are a million reasons you... Read more »

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So you want to come up with a new strategy.  Maybe things are OK but you think they could be better – or perhaps things aren’t so good and you want to turn that around.  Maybe you sense your industry changing and want to stay ahead of the curve. There are a million reasons you might want to tweak the way you do business, and all of them initially lead to a giant brick wall:  “What am I supposed to do now?”

I can’t tell you what your new strategy is going to be.  But I do know how you’ll get there.  

Solicit Everyone’s Input – You can’t change your strategy if you don’t have any ideas about how to do it, and you can’t know which ideas are best unless you have some options to choose from.  So get everyone to think about what they’d like to see as you move forward. Not only will it get everyone thinking in the right direction, but it will also begin the process of getting your team to buy in to the idea that things are about to change.

See Which Ideas Overlap – Odds are you’ll have several different people come up with very similar ideas, and that might help you set your direction right from the beginning.

Have Some Messy Conversations – This is probably the most important step, and also (naturally) the one people tend to like the least.  Setting a new direction is not an easy thing to do, and the process is not simple and straightforward.  So prepare yourself for a few meetings that don’t result in concrete solutions, and accept the fact that big decisions generally take more than an hour of thought before the right answer presents itself.

See Which Ideas Survive – If you began this process with ten ideas, it’s likely that a few of them only have the support of one or two people.  It’s also likely that a few of them will turn out to be impractical, too expensive, or otherwise inappropriate. The ones left over are the ones that have proven themselves to be interesting and viable, and slowly you’ll start to see where you should be concentrating your time and attention.

Have Some More Messy Conversations – I think you see where this is going.

Continue Until You’ve Settled On A Strategy – Eventually, inevitably, you’ll figure out what you want to do.  That doesn’t mean everyone is going to be in perfect agreement – very few strategies have unanimous and unqualified approval – but it does mean you’ve analyzed all the possibilities, given everyone an opportunity to voice their support and concerns, and settled on something that the majority of your organization is excited to implement.  

Charting a new course is a daunting task, but it doesn’t have to be a painful one.  As long as you’re willing to listen to others and open yourself up to the minor chaos of a few wide-ranging conversations, you’ll find what you’re looking for.

For more information on how to choose a new business strategy check out available courses from The Jeff Havens Company in the OpenSesame course catalog.


About the Author: Jeff Havens is a speaker, author, and business growth expert who has spoken to over 1,000 companies and associations across the Americas and Asia. The mission of his training company, The Jeff Havens Company, is to provide serious solutions in a seriously funny way through their video-based courses that tackle everything from industrial safety to corporate ethics to customer service, and all of them are as entertaining as they are educational. Jeff is a contributing writer to Fast Company, Entrepreneur, BusinessWeek, The Wall Street Journal; and has been featured on CNBC and Fox Business. For more information, email info@jeffhavens.com, or visit JeffHavens.com.

Jeff Havens

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How training is integral to achieving all of your organization’s HR goals and human capital management (HCM) system https://www.opensesame.com/site/blog/how-training-is-integral-to-achieving-all-of-your-organizations-hr-goals-and-human-capital-management-hcm-system/ https://www.opensesame.com/site/blog/how-training-is-integral-to-achieving-all-of-your-organizations-hr-goals-and-human-capital-management-hcm-system/#respond Wed, 21 Aug 2019 19:08:16 +0000 https://www.opensesame.com/site/?p=11373 Your people will always be your biggest investment, your best asset, and the fundamental driver of your organization’s success. With training supporting every area of your human capital management system, you can give your employees the best tools they need to perform better, faster, and more efficiently within your organization.  First, what is Human Capital... Read more »

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Your people will always be your biggest investment, your best asset, and the fundamental driver of your organization’s success. With training supporting every area of your human capital management system, you can give your employees the best tools they need to perform better, faster, and more efficiently within your organization. 

First, what is Human Capital Management (HCM)? 

HCM is a hire to retire system that helps a business organize and manage an overall workforce, including areas such as: 

    • Workforce management (performance management and time management) 
    • Workforce optimization (workforce planning and professional development) 
    • Talent management (recruiting, on-boarding, retention and benefits) 
Where does training fit in HCM?

A learning management system (LMS) is an essential component of an integrated HCM suite. Effective organizations leverage their training investment to enhance each of the HCM core components:

    1. Performance management: training supports the skills all employees needs to improve their performance and time management
    2. Retention and recruitment: training helps with retention or recruitment as an added benefit to the employee value proposition for a company
    3. Onboarding: with proper training, human resources departments are able to accelerate on-boarding and ramp up of new employees 
    4. Talent development: reskilling or upskilling employees ensure they can better contribute to the company’s future 
To what extent does training improve the employee lifecycle?

With expertly curated training for each area of the HCM suite, an organization is able to achieve four critical outcomes:

    1. Reduce the time to hire. While this may come as no surprise, according to the Brandon Hall Group, your greatest challenge is attracting and keeping talent. 71% of the time spent on human resource teams are attracting talent. By using the elements of Data Science and making AI a top priority in attracting talent, you’ll be alongside the 24% of organizations doing the same over the next 24 months. 
    2. Enhance performance. Companies that effectively link learning to outcomes see 57% increase in compliance rates and 36% increase in individual and overall organizational performance.
    3. Cultivate talent. Companies that effectively link learning to outcomes see 31% of skill gaps closed and internal promotions go up. 
    4. Transform traditional learning. 60% of challenges to achieving learning outcomes happen due to lack of alignment between learning and outcomes. Design programs with content experts to best meet strategic objectives. 

As you can see, training complements an HCM strategy and content is core to a training strategy. OpenSesame’s curated elearning programs help organizations transform traditional training into modern learning that is lean, social, and personalized. Training integrated with an HCM suite maximizes talent and drives performance throughout every employee’s lifecycle. 

Effective learning and development is critical for talent management strategies. With OpenSesame, your HCM suite will be supercharged to get your employees engaged and thriving with the latest courses in compliance, time management, and professional development. 

Contact OpenSesame today to see how we can help you engage your employees with the latest courses in performance management, succession planning, and professional development.

(Click image to enlarge)The role of training in HCM infographic

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The emergence of predictive maintenance in manufacturing https://www.opensesame.com/site/blog/the-emergence-of-predictive-maintenance-in-manufacturing/ https://www.opensesame.com/site/blog/the-emergence-of-predictive-maintenance-in-manufacturing/#respond Thu, 08 Aug 2019 15:46:46 +0000 https://www.opensesame.com/site/?p=11831 Predictive maintenance – simpler than you think.  Predictive maintenance, an emerging trend in the manufacturing industry, is helping companies cut down on machine downtime and pinpoint solutions to repairs. By utilizing data collection through the IoT (Internet of Things), companies decide which metrics they want the machine to report on. From there, they can gather... Read more »

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Predictive maintenance – simpler than you think. 

Predictive maintenance, an emerging trend in the manufacturing industry, is helping companies cut down on machine downtime and pinpoint solutions to repairs. By utilizing data collection through the IoT (Internet of Things), companies decide which metrics they want the machine to report on. From there, they can gather predictive intelligence and real-time reports regarding system failures and when maintenance will be needed in the future. Usually, these monitoring tests run while machines are operating, saving time and money by avoiding shutdowns.

The numbers 
    • According to Information Technology Intelligence Consulting, 98% of organizations say a single hour of downtime costs over $100,000.
    • McKinsey & Company reports that adopting maintenance technologies, such as IoT, will help reduce maintenance costs by 20% and reduce unplanned outages by 50%.
    • Asset productivity can increase by as much as 20%, reports McKinsey & Company. 
    • McKenzie & Company also says “…10-20% reduced waste: Sub-optimal operation that is not detected, can result in wasteful production. Raw material, energy, labor costs and machine time get wasted in such instances. Predictive maintenance systems can uncover issues that can result in waste before they arise.”
How to begin implementation

Hitachi Solutions offers six tips to help you and your manufacturing organization get started using predictive maintenance programs:

    1. Small, early pilot programs
    2. A technology suite for aggregating data 
    3. Algorithms to monitor patterns and events in real-time
    4. Effective workflows
    5. Service management 
    6. A change management agreement  

To learn more, check out our courses covering predictive maintenance and how to implement and operate a program. For more information, make sure to review our courses covering IoT and other ways it can benefit your business.


About the author: Parker Abena, a summer marketing intern at OpenSesame, is a senior at the University of Nebraska-Lincoln. He looks forward to moving out to PNW after school.

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Are Your New Hires Failing to Meet Expectations? It Might Not Be Entirely Their Fault https://www.opensesame.com/site/blog/are-your-new-hires-failing-to-meet-expectations-it-might-not-be-entirely-their-fault/ https://www.opensesame.com/site/blog/are-your-new-hires-failing-to-meet-expectations-it-might-not-be-entirely-their-fault/#respond Tue, 06 Aug 2019 18:21:49 +0000 https://www.opensesame.com/site/?p=11814 Hiring people is exhausting.  You have to write the ad, screen out all the crazies, conduct a bunch of interviews, realize in the process that you weren’t 100% at screening out all the crazies – and then, after all that, you finally make your choice and revel in the knowledge that you’ve found the best... Read more »

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Hiring people is exhausting.  You have to write the ad, screen out all the crazies, conduct a bunch of interviews, realize in the process that you weren’t 100% at screening out all the crazies – and then, after all that, you finally make your choice and revel in the knowledge that you’ve found the best person for the job.

Except not always.  In fact, a recent article suggests that 20% of new employees either quit or are terminally disenchanted after only 45 days on the job.  

Sometimes it’s all them.  Sometimes a chronically lazy and incompetent person can trick you all the way into getting hired; it’s happened to all of us.  But it’s also possible that some of your failed hires would have actually done a bang-up job if they’d been given the right opportunities.  So if you’re wondering what you might do better to increase the likelihood that your new hires turn out to be the kind of employees you want them to be, here are a few questions you should ask yourself:

Are We Giving Our New Employees Only the Most Thankless Assignments? 

We all know new employees are hired specifically to do the things we don’t want to do anymore.  But if all of the work you’re assigning to your new employees is menial and monotonous, it won’t take long for them to lose whatever enthusiasm they had coming into the position.  

Are You Providing Sufficient Training? 

Learning takes time, and time is money.  Unfortunately, that means a lot of us tend to focus on how much money we’re wasting by allowing people to learn things.  I haven’t actually checked recently, but I’m pretty sure they aren’t offering degrees in Payroll Processing and Oil Drilling and Account Executive-ing at any of your local universities.  And what about sending them to an upcoming conference? Yes, we all know that they might get drunk at one of the vendor-sponsored parties, but they might also see your industry as an exciting one they want to become a bigger part of.    

Are You Inadvertently Forcing Them to Showcase Their Ignorance? 

Almost by definition, new employees don’t know as much as your more experienced team members.  So make sure you’re not accidentally expecting them to immediately perform at the same level as everyone else.  One innovative solution I’ve heard to make new employees feel confident and excited is to provide them an opportunity to present on a topic they know a lot about; it shows your older employees that your new hires actually do know something useful, and it shows your new hires that you appreciate their knowledge and experience.  

When you factor in training time and other costs, each new employee you hire actually costs twice as much as the salary you pay them.  You’re more than welcome to spend all that extra money on a never-ending stream of new, permanently disengaged employees. But personally, I’d rather have a boat.

For more information on how to engage new employees check out available courses from The Jeff Havens Company in the OpenSesame course catalog.


About the Author: Jeff Havens is a speaker, author, and business growth expert who has spoken to over 1,000 companies and associations across the Americas and Asia. The mission of his training company, The Jeff Havens Company, is to provide serious solutions in a seriously funny way through their video-based courses that tackle everything from industrial safety to corporate ethics to customer service, and all of them are as entertaining as they are educational. Jeff is a contributing writer to Fast Company, Entrepreneur, BusinessWeek, The Wall Street Journal; and has been featured on CNBC and Fox Business. For more information, email info@jeffhavens.com, or visit JeffHavens.com.

Jeff Havens

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Why every company should learn active shooter response training https://www.opensesame.com/site/blog/why-every-company-should-learn-active-shooter-response-training/ https://www.opensesame.com/site/blog/why-every-company-should-learn-active-shooter-response-training/#respond Fri, 02 Aug 2019 17:01:08 +0000 https://www.opensesame.com/site/?p=11795 “Run, Hide, Fight.” Every phone on campus rang with those three words.  It was the last day of school. Campus was alive with end-of-the-year celebrations as classes came to an end for the day. Spirits were high, and the sun shone so beautifully on the spring flowers–the anticipated summer was quickly approaching. Suddenly, there was... Read more »

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“Run, Hide, Fight.” Every phone on campus rang with those three words. 

It was the last day of school. Campus was alive with end-of-the-year celebrations as classes came to an end for the day. Spirits were high, and the sun shone so beautifully on the spring flowers–the anticipated summer was quickly approaching.

Suddenly, there was a shift in the air; a faint purr began overhead as police and news-channel helicopters whirled through the skies. It was then that every phone rang with the screams of the alert: “Shots fired…Run, Hide, Fight. Secure yourself immediately.”  

Confusion and fear permeated the air; panic flooded campus.

There was an active shooter on a college campus that thousands considered their home. It was surreal and unimaginable, an event no human can fully ever prepare for physically and mentally. 

An active shooter in your place of business, school, store, etc. is one of those phenomenons that you never expect to happen until it does.

The main difference between a college university and a place of business is the age range. Active school shooter drills began, for most schools, after the Columbine shooting (1999) and were reinforced after the Sandy Hook shooting (2012). Some might even refer to the younger generation that grew up with regular lockdown drills and active shooter drills as “Generation Lockdown.” Today, most college-aged students have experienced some sort of active-threat training. However, many employees that did not grow up with that knowledge and training may be unaware of the protocol for active threats. Therefore, for the sake of employees from all different backgrounds and ages, implementing an active-shooter training should be the standard for every place of business.

Even if it is a tedious regulation, thorough training can be crucial for survival and will no doubt be worthwhile if it prevents even just one fatality or injury. 

Additionally, while it is important for all employees to have active threat response training, it is even more critical for higher level management to be informed and extensively trained because many will look towards authority in moments of crisis, according to the Department of Homeland Security. 

Many institutions abide by the ALICE method

    • Alert
    • Lockdown
    • Inform 
    • Counter
    • Evacuate

The Department of Homeland Security abides by the “Run, Hide, Fight” method.

Does your institution have an active-threat standard in place? It is important for your business to figure out the best protocol for your institution and establish a standard in the case of any emergency.

To learn more about proper active-threat training and empower your employees with practical instruction, check out one of our many courses: Active Threat Response

In memory of Ellis “Reed” Parlier and Riley Howell


About the author: Lexi Hunkler, a summer marketing intern at OpenSesame, is a senior at the University of North Carolina at Charlotte studying Creative Marketing and Innovation. When not at work, you can find her on a road trip adventure, painting, or petting the nearest dog.

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How AI can assist in curation https://www.opensesame.com/site/blog/how-ai-can-assist-in-curation/ https://www.opensesame.com/site/blog/how-ai-can-assist-in-curation/#respond Thu, 18 Jul 2019 20:12:48 +0000 https://www.opensesame.com/site/?p=11624 In a recent podcast hosted by Rachel Cooke of the Brandon Hall Group, Diane Haines, VP of Marketing for OpenSesame and Stephen Sklarew, CEO/Co-Founder of Synaptiq, discussed curation and machine learning. Both Diane and Stephen come from extensive backgrounds in data usage and offered some great insights into how AI can assist in curation. How... Read more »

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In a recent podcast hosted by Rachel Cooke of the Brandon Hall Group, Diane Haines, VP of Marketing for OpenSesame and Stephen Sklarew, CEO/Co-Founder of Synaptiq, discussed curation and machine learning. Both Diane and Stephen come from extensive backgrounds in data usage and offered some great insights into how AI can assist in curation.

How is AI and Machine Learning Affecting Business?

It’s all about data. AI is making it easier to better utilize human capabilities by automating the nitty-gritty and monotonous tasks of data collection and data pooling, therefore allowing humans to take on larger roles. For this reason, people shouldn’t buy into the idea of AI taking jobs away from humans

Success Seen With AI in Business

One example is Caterpillar and their use of Natural Language Processing (NLP). By using NLP, Caterpillar technicians are able to see maintenance records on machines from all over the world that give insights as to what processes work best in repairs and what processes don’t work or can be skipped. Just-in-time training (JIT) is also a great example of success with AI in business. IBM uses JIT with new hires to train them on first-time tasks they will run into on the job such as how to conduct a meeting at IBM. 

Best Practices for AI/Machine Learning Implementation 

Companies often throw their hands up after the first attempt at implementing an AI program. These are the keys to getting started:

    • Know your data, know your data, know your data
    • Start with a smaller, decisive problem that focuses on one of your organizations main business objectives
    • Don’t try to tackle all the problems at once; this is what will lead organizations to get analysis-paralysis and give up on AI use
    • Make sure you are using the right data, and don’t put a time constraint on how long you think it should take to solve the first time  
    • Don’t expect anything the first time running AI because your expectations will never meet the results
    • Don’t be discouraged by 50%-60% accuracy results 
What are challenges companies and people should be aware of?

Even in an era where everyone is trying to be a data scientist or engineer, it’s still not easy to find the talent you are looking for. Not all data scientists are created equal. People know more about different aspects of data than others, or sometimes it’s not even a data scientist you need, but a mathematician. In addition, making sure you have the data in the right format is key to avoiding frustration. 

What do you see coming in the future that young professionals and students should be aware of?
    • Right now in the workforce, there are two groups. An older generation who is working longer and harder hours with skills that need to be re-skilled or up-skilled. The other is a younger group who thinks they shouldn’t have to do “grunt work”. This means that going forward, training is going to have to be and is already more of a menu style, with options about how you want to learn, what you want to learn, and how much you want to learn. In other words, “optimizing learning how to learn” is something to be aware of. 
    • Embrace AI and machine learning now before you get left behind. As AI advances, it will become increasingly difficult to play catch-up when you finally decide to go with it.

Check out the full podcast below to learn more about AI and how it can help your organization. 

 

Also, make sure to check out our summary blog about our webinar with Brandon Hall Group, Machines as Curators to find out more about AI and machine learning and how it can become your greatest asset in content curation.

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Are you prepared for an earthquake? https://www.opensesame.com/site/blog/are-you-prepared-for-an-earthquake/ https://www.opensesame.com/site/blog/are-you-prepared-for-an-earthquake/#respond Fri, 12 Jul 2019 21:08:52 +0000 https://www.opensesame.com/site/?p=11469 Earthquakes come with or without warning, causing mass destruction and even death. If one were to hit, would you know what to do to stay safe? Would you know how to make life easier after a major quake? With the recent earthquakes in California and Nevada, we thought it would be smart to share some... Read more »

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Earthquakes come with or without warning, causing mass destruction and even death. If one were to hit, would you know what to do to stay safe? Would you know how to make life easier after a major quake? With the recent earthquakes in California and Nevada, we thought it would be smart to share some helpful tips that may save you or a loved one.

There are many resources out there on how to prepare for a disaster like this. Here is what the US Dept of Homeland Security says you should do in the event of an earthquake, starting with if you are inside:

    • “Drop, Cover, then Hold On”: Drop to your hands and knees. Cover your head and neck with your arms to block any falling debris. Hold on to sturdy furniture or any other sturdy objects nearby until the shaking stops.
    • If you are in bed, stay there and cover your head and neck with a pillow
    • If you are inside, STAY inside 
    • If you are in a vehicle, get to a clear area away from trees, bridges, and any poles etc.
    • If you are in a highrise building, do NOT use elevators 

If you are outside during an earthquake, here is what you should do:

    • Stay outside when an earthquake hits 
    • If you are by any ledges, slopes, or mountains, be on the lookout for landslides and falling rocks
    • Stay away from trees and power-lines 

Most importantly, be prepared before an earthquake even hits by having supplies and a plan ready. 

    • Create a family communications plan that has an out-of-state contact. Plan to meet somewhere if separated
    • Practice “drop, cover and hold on” with family or coworkers 
    • Secure objects such as TVs and objects that hang on walls 
    • Prepare an emergency kit that has enough food and water for three days. The kit should include a flashlight, fire extinguisher, and whistle. Do not forget about the needs of pets. Consider specific needs such as meds. Always have extra batteries on hand.

Hopefully by knowing these tips you can stay safe during an earthquake. To learn more, you can read the complete Homeland Security earthquake page. If you’d like to learn more about training for your employees, check out the earthquake safety courses available in the OpenSesame catalog.


About the author: Parker Abena, a summer marketing intern at OpenSesame, is a senior at the University of Nebraska-Lincoln. He looks forward to moving out to PNW after school.

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OpenSesame Announces Expanded Partnership with TalentQuest to Deepen Leadership Training Offering https://www.opensesame.com/site/blog/opensesame-announces-expanded-partnership-with-talentquest-to-deepen-leadership-training-offering/ https://www.opensesame.com/site/blog/opensesame-announces-expanded-partnership-with-talentquest-to-deepen-leadership-training-offering/#respond Thu, 11 Jul 2019 15:45:15 +0000 https://www.opensesame.com/site/?p=11320 Behavioral science-based leadership development program enables Global 2000 companies to build better leaders for the future  Portland, OR – 11 July 2019 – OpenSesame, the elearning innovator, announced TalentQuest has been added to its popular OpenSesame Plus subscription to broaden its curated library of supervisory and leadership training courses. As enterprise organizations grow and evolve,... Read more »

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Behavioral science-based leadership development program enables Global 2000 companies to build better leaders for the future 

Portland, OR – 11 July 2019 – OpenSesame, the elearning innovator, announced TalentQuest has been added to its popular OpenSesame Plus subscription to broaden its curated library of supervisory and leadership training courses. As enterprise organizations grow and evolve, their leaders need to be equipped with effective training tools to quickly ramp new supervisors, enhance critical management skills, and build successful, productive teams. 

Global 2000 companies leverage the OpenSesame Plus subscription with over 6,000 curated courses—now including TalentQuest content— to help address critical skills gaps, position talent for successful long-term careers, and future-proof their organization.

TalentQuest combines over 40 years of talent management expertise with behavioral science into short, engaging microlearning courses to help companies more effectively hire, manage, develop, and retain the best talent. By linking development to competencies, Global 2000 companies can drive organizational success by helping develop better leaders, build high performing teams, and retain top talent. 

“At the core of every successful company lies a strong and effective leadership team. As enterprises grow their multigenerational workforces, the need to quickly develop excellent leaders becomes increasingly more important,” said Spencer Thornton, Vice President of Curation at OpenSesame. “Adding TalentQuest to our OpenSesame Plus subscription helps organizations build leadership skills effectively and efficiently, positioning them for long-term success.”

“OpenSesame delivers innovative online learning experiences and leadership development programs,” says Mahim Mishra, President, Global Talent Development at TalentQuest. “Together with OpenSesame, we will make it easier for organizations to build better leaders.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About TalentQuest

TalentQuest has a 45-year history of helping our clients unleash the power of their people. Fueled by behavioral science and our proprietary TQ Talent Insights™, our innovative Talent Management and Learning Solutions enable organizations to shift from a one-size-fits-all to an individualized approach to talent management and development. For additional information, visit www.talentquest.com, follow us on Twitter (@TalentQuest), or connect with us on LinkedIn.


Media contact:

Diane Haines

Vice President of Marketing

(503) 808-1268

diane.haines@opensesame.com

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Diversity: Going beyond the headcount https://www.opensesame.com/site/blog/diversity-going-beyond-the-headcount/ https://www.opensesame.com/site/blog/diversity-going-beyond-the-headcount/#respond Fri, 05 Jul 2019 17:55:18 +0000 https://www.opensesame.com/site/?p=11269 Stating The Obvious Diversity. It can mean different things to different people. One thing is for sure though, it’s a must-have for businesses these days. It’s a no-brainer that diversity brings more viewpoints and solutions into the workplace, but it also goes beyond your current workplace. Thanks to communication technologies, business interactions have become more... Read more »

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Stating The Obvious

Diversity. It can mean different things to different people. One thing is for sure though, it’s a must-have for businesses these days. It’s a no-brainer that diversity brings more viewpoints and solutions into the workplace, but it also goes beyond your current workplace. Thanks to communication technologies, business interactions have become more global and more mobile every day. There is no denying diversity is crucial, but how does it really make a difference

    • Two-Dimensional diversity (2-D diversity): 2-D diversity is when inherited diversity (gender, ethnicity, sexual orientation, etc) is paired with experiential diversity (having worked in a foreign country, etc). 2-D diversity creates more communication, increases innovation and leads to teams working better together to solve business problems.
    • Recruitment: According to Glassdoor, two-thirds of people polled say diversity is an important element when choosing a company. 
    • Avoid turnover: Since employees value diversity so much, if they see a lack thereof in the workplace they may choose to leave. Lack of diversity can also be linked to a hostile work environment, leading employees to quit.     
    • Capture more of the market: Organizations are more global than ever- the more diversity, the easier it is to market your company around the world to people of different backgrounds, religions, ethnicities, ages, and sexual orientations.
Making Diversity Work

So you’ve hired a diverse workforce, all is well and done, right? It looks good on paper but that’s because the measurement was easy– it was a headcount. The trickier metric of diversity is inclusion. Numerous studies have shown that diversity doesn’t always drive inclusion. In fact, there is often backlash resulting from diversity without inclusion. A CTI study found these statistics to prove the backlash by researching sponsorship of senior-level managers of different ethnicities:

Research on sponsorship and multicultural professionals, for example, shows that although 41% of senior-level African-Americans, 20% of senior-level Asians, and 18% of senior-level Hispanics feel obligated to sponsor employees of the same gender or ethnicity as themselves (for Caucasians the number is 7%), they hesitate to take action. Sponsors of color, especially at the top, are hobbled by the perception of giving special treatment to protégés of color and the concern that protégés might not “make the grade.” The result: Just 18% of Asians, 21% of African-Americans, and 25% of Hispanics step up to sponsorship (and 27% of Caucasians).

From this, CTI came up with a method to measure and quantify inclusiveness, leading them to discover the four main levers that drive inclusiveness:

    1. Inclusive leaders: This type of leader is made up of six elements. Making sure team members speak up and are heard, creating a safe space to propose ideas, empowering teams to make decisions, taking advice and actually implementing feedback, and sharing credit for team success.
    2. Allowing authenticity: Research found that 37% of African-Americans and Hispanics say “they compromise their authenticity”, while this is true of 45% of Asians surveyed.
    3. Networking and visibility: For women and people of color, getting to the top requires overcoming the hurdle of sponsorship; a senior-level exec that sees the true value in them and can pull them up the ranks with advocacy for promotions and key assignments.
    4. Clear career paths: For women, LGBTQ individuals, and people of color, it’s hard to see the next move. There are a number of reasons for this, but a couple that CTI found are that they’re simply being passed over for high-level assignments and that 45% of women have to leave the workforce to take care of children, and more.

Diversity really is more than just altering a head count. It’s the ability to allow people with unique backgrounds to feel unified, in and out of the workplace. To learn more about improving and implementing diversity in the workplace, check out the 275+ inclusion and diversity courses on OpenSesame. Also, make sure to read the full Harvard Business Review articles to learn more about how diversity can drive innovation and how it doesn’t stick without inclusion


About the author: Parker Abena, a summer marketing intern at OpenSesame, is a senior at the University of Nebraska-Lincoln. He looks forward to moving out to the PNW after school.

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5 ways chatbots can improve marketing & sales https://www.opensesame.com/site/blog/5-ways-chatbots-can-improve-marketing-sales/ https://www.opensesame.com/site/blog/5-ways-chatbots-can-improve-marketing-sales/#respond Wed, 03 Jul 2019 21:55:46 +0000 https://www.opensesame.com/site/?p=11257 In a world engulfed in advertisements, it’s critical to find new and creative ways to understand your prospects and customers without bombarding them with information. One solution is chatbots. While chatbots are known for their customer service use cases, they can add value to your marketing and sales efforts as well. Here are 5 ways... Read more »

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In a world engulfed in advertisements, it’s critical to find new and creative ways to understand your prospects and customers without bombarding them with information. One solution is chatbots. While chatbots are known for their customer service use cases, they can add value to your marketing and sales efforts as well.

Here are 5 ways chatbots can change the way you market and sell your product: 

1. Interactive experience

From the moment a customer enters your website, impressions are being made; ensuring their first impression is a good one is the difficult part. Chatbots create a user-friendly, personable experience with your customer.  Adding creative phrases, twists, images, gifs and personality to your chatbot can prevent immediate clickaways and promote more customer interaction with your company. This creates a unique one-to-one experience for the customer.

Take time to customize your bot by giving it personality or “flair”. This chatbot should reflect your brand and atmosphere accordingly. 

2. Data collection

Chatbots gather data from the conversations about customer and prospect’s needs and preferences and store it for later. Storing data allows the chatbot to recall past conversations and provide additional value. When a customer returns to a company site, he or she is remembered and can be assisted accordingly. Additionally, this stored information can be used to send more specific messaging and content to those returning visitors.

3. Personalized experience

Chatbots can be programmed for each individual customer. Take Dominos Pizza for example. Ordering a pizza via their chatbot in Facebook Messenger has never been easier. Not only can customers customize their pizza order through the chatbot – the chatbot can remember their order for next time! This strategy can be carried over into other industries as well. Being able to customize your product offering to each customer through a series of questions or short responses makes for a better user experience. 

Similarly, a chatbot can act as a personalized expert or sales rep, offering options that take into consideration the customer’s preferences and stated needs. 

For example, Sephora, a makeup company, has a chatbot that acts as a personal concierge for customers by recommending product shades and giving make-up tips. 

4. Sales funnel flow

Use a chatbot to assist customers in their searching process, educate them on products, and drive the sale. Bringing up discounts or promotional codes in the chat can be used to incentivize hesitant customers.

5. Troubleshooting

Chatbots help customers find the products they’re looking for, troubleshoot any product errors, and assist in website and product search. By providing convenient and helpful customer support, you can automatically affect the customer experience and chance of product purchase. If you treat a chatbot with similar priority as you would a customer-support agent or store greeter, your customers will notice and your sales will reflect your efforts. 

Choosing the right chatbot:

Be sure to invest the time and money necessary for an effective chatbot. According to Clear Voice, it is crucial to invest in your chatbot upfront to ensure it operates smoothly and serves the company’s specific needs.

Always have a human agent ready to take over if necessary. Sometimes customers can be skeptical of chatbots or prefer to chat with a live human. Other times, a chatter’s concern, question, or comment is more than a chatbot can handle. This is why it’s always essential to have a human agent ready as well. And while it is not guaranteed 24-hour service, it can alleviate many issues.

Are you ready to build your own chatbot? View our course Interactive Chatbots with TensorFlow!


About the author: Lexi Hunkler, a summer marketing intern at OpenSesame, is a senior at the University of North Carolina at Charlotte studying Creative Marketing and Innovation. When not at work, you can find her on a road trip adventure, painting, or petting the nearest dog.

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Chatbot technology: Not just for the Jetsons anymore https://www.opensesame.com/site/blog/chatbot-technology-not-just-for-the-jetsons-anymore/ https://www.opensesame.com/site/blog/chatbot-technology-not-just-for-the-jetsons-anymore/#respond Wed, 03 Jul 2019 21:55:29 +0000 https://www.opensesame.com/site/?p=11238 It’s a childhood Saturday morning, and you’re curled up, cereal bowl in hand, watching The Jetsons and their depiction of the future. Rosey the Robot Maid is every kid’s dream. A robot to assist with everyday life? “Now that is the future,” we think. And while these adolescent dreams have not come to fruition completely,... Read more »

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It’s a childhood Saturday morning, and you’re curled up, cereal bowl in hand, watching The Jetsons and their depiction of the future. Rosey the Robot Maid is every kid’s dream. A robot to assist with everyday life? “Now that is the future,” we think. And while these adolescent dreams have not come to fruition completely, the robotic future is developing nonetheless. 

However, one may say that it was not the presence of robots that was impressive in The Jetsons, but rather the new concept of “push-button living.” The show is riddled with buttons that make life easier for the Jetsons. Cooking, cleaning, house chores. . .you name it and a button did it. We may not each have a personal robot walking around the house, but we certainly are living in an era made easier with buttons. These buttons can clean our dishes, message people across the world, and significantly improve the way we do business. 

Let’s take chatbots as an example. Chatbots are essentially a childhood Jetson dream of robots combined with the ease of button-pushing. According to the Oxford Dictionary, a chatbot is simply “a computer program designed to simulate conversation with human users, especially over the internet.” When used in businesses, it can connect the users and customers to rapid response and support. 

Is it necessary for your company to invest in chatbot technology? It comes down to this: if you’re in an industry that deals with humans in any capacity, it’s a wise investment to have a chatbot. If you want the best chance at thriving in an ever-present button-pushing era, a chatbot is the technology to invest in. Here’s why:

1. Automation:  

Chatbots make it easy and efficient to replace humans across social media, websites, customer service, stores, and some B2B conversations. This not only saves costs on personnel, but it allows employees to focus on their priorities — leaving artificial intelligence (AI) to handle the rest. As a result of automation, chatbots will reduce operational costs, manpower, and time; saving businesses more than $8 billion per year by 2022, according to UK-based Juniper Research

2. Ease the load: 

With automation, there is less talk and more work. There is less time having employees deal with repetitive customer service and simple questions and more time devoted to other projects. It can significantly reduce the amount an employee has on their plate knowing customers are being taken care of using AI. An overworked employee leads to stress, diminished performance levels, and health risks; simple automation can alleviate the additional work and threat of overload. 

3. Improve customer service: 

Additionally, chatbots make for happier customers. In a push-button society, we expect immediate answers and solutions. We’ve grown to expect speedy results with Google searches, social media, and instant messaging. It’s no different in the business world. The likelihood of a customer or potential candidate giving up or taking their business elsewhere is heightened with slow response time. Chatbot automation can significantly prevent disgruntled, impatient customers with rapid, 24-hour response time.

So here’s the rundown. Where your business may lack in personnel, you will make up for with AI. Chatbots can be effective and efficient, save you time and headaches, and ultimately create happier customers. 

Interested in learning more about creating an effective chatbot? Check out this OpenSesame course: Building Natural Language Applications with TensorFlow

Learn more about how to use chatbot technology with marketing in 5 ways chatbots can improve marketing & sales.


About the author: Lexi Hunkler, a summer marketing intern at OpenSesame, is a senior at the University of North Carolina at Charlotte studying Creative Marketing and Innovation. When not at work, you can find her on a road trip adventure, painting, or petting the nearest dog.

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OpenSesame Announces Expanded Partnership with Mind Channel to Broaden Multilingual Microlearning Course Offering https://www.opensesame.com/site/blog/opensesame-announces-expanded-partnership-with-mind-channel-to-broaden-multilingual-microlearning-course-offering/ https://www.opensesame.com/site/blog/opensesame-announces-expanded-partnership-with-mind-channel-to-broaden-multilingual-microlearning-course-offering/#respond Fri, 28 Jun 2019 15:06:38 +0000 https://www.opensesame.com/site/?p=11247 Modern, multilingual microlearning content provides critical business skills training to Global 2000 workforces Portland, OR – 28 June 2019 – OpenSesame, the elearning innovator, announced the addition of Mind Channel to its popular OpenSesame Plus subscription to expand its offering of multilingual and microlearning courses. As microlearning has gained in popularity due to its easy... Read more »

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Modern, multilingual microlearning content provides critical business skills training to Global 2000 workforces

Portland, OR – 28 June 2019 – OpenSesame, the elearning innovator, announced the addition of Mind Channel to its popular OpenSesame Plus subscription to expand its offering of multilingual and microlearning courses. As microlearning has gained in popularity due to its easy consumption by learners, enterprise companies also need to offer this training in the multiple languages spoken by its global workforce. 

The OpenSesame Plus subscription, with over 6,000 curated courses—now including Mind Channel content—is the go-to solution for hundreds of Global 2000 companies to help develop and retain global talent, streamline training processes, and future-proof their organization.

With the goal of increasing learner engagement, Mind Channel creates short, fun, and accessible training to grow and develop global employees quickly and efficiently. Their microlearning courses are fully localized in English, Spanish, French and Brazilian Portuguese.

“In today’s fast-paced business environment, learners often don’t have time to sit through traditional long-format training nor do L&D professionals have time to search for high-quality content in multiple languages,” said Spencer Thornton, Vice President of Curation at OpenSesame. “Adding Mind Channel to our OpenSesame Plus subscription ensures global organizations have modern training that meets the needs of their diverse workforce.”

“OpenSesame’s unrivaled reach and reputation in the online learning industry will be a great way for us to expand our audience,” says Claudia Mcfarlane, Director of Mind Channel. “We are excited to partner with OpenSesame to provide short, engaging, and to-the-point microlearning designed for global enterprises.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About Mind Channel

Mind Channel provides new and innovative microlearning content for the modern employee, creating short bite-sized modules using high-quality character based animation. The content is fun and informative and subjects covered include personal development, leadership, sales, project management, and beyond. To learn more, visit www.mind-channel.com


Media contact:

Diane Haines

Vice President of Marketing

(503) 808-1268

diane.haines@opensesame.com

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Simplify your curation process with enhanced OpenSesame Smart Lists and Smart Groups https://www.opensesame.com/site/blog/simplify-your-curation-process-with-enhanced-opensesame-smart-lists-and-smart-groups/ https://www.opensesame.com/site/blog/simplify-your-curation-process-with-enhanced-opensesame-smart-lists-and-smart-groups/#respond Tue, 25 Jun 2019 23:22:38 +0000 https://www.opensesame.com/site/?p=11205 Find exactly the courses you need, when you need them. Designed specifically for L&D professionals and released in 2018, OpenSesame Smart Lists and Smart Groups save you valuable time in your day by providing you with instant course recommendations tailored specifically to your organization. With Smart Lists, you can create lists of courses on one... Read more »

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Find exactly the courses you need, when you need them.

Designed specifically for L&D professionals and released in 2018, OpenSesame Smart Lists and Smart Groups save you valuable time in your day by providing you with instant course recommendations tailored specifically to your organization.

With Smart Lists, you can create lists of courses on one or multiple training topics using a powerful algorithm including your prior course selections, course completions, and learner ratings, combined with an intuitive list builder to recommend courses that fit your training needs and your learners’ preferences.

Read on for a helpful recap of how Smart Lists and Smart Groups work and learn about recent enhancements that help you further streamline your curation process.

Getting started with OpenSesame Smart Lists

The powerful algorithm powering Smart Lists and Smart Groups has been enhanced and refined to provide you with relevant and accurate results no matter how you search. Whether you use one word like “leadership” or multiple words like “project management,” you’ll receive the right courses for your training needs.

To get started, log into your OpenSesame account and select My Lists from your account menu in the top right corner. If you’ve previously used OpenSesame Lists, you’ll see your existing Lists. To quickly find new course recommendations, simply click New Smart List.

New OpenSesame Smart List

Next, provide your preferences for training topics, language, seat time, and if you prefer courses in the OpenSesame Plus subscription.

You can create your course list from here by clicking Create your list, or choose advanced options to select specific publishers, course features, and if you prefer new courses.

OpenSesame Advanced Course Recommendations

Your course recommendations will be presented in a new List with each training topic organized in a separate group with the top five courses each. For easy organization and tracking, the List title defaults to the date it was created, which you can edit, along with the description.

OpenSesame Smart List Results

As with other Lists you’ve created yourself, you can share them with your stakeholders to collaborate, give and receive feedback, preview course demos, and add all or selected courses to your LMS.

Getting started with OpenSesame Smart Groups

Use OpenSesame Smart Groups to add courses to Smart Lists or lists you create yourself. To search for and add additional courses to an existing List, simply click the Add Courses button located next to the course group.

Adding Courses in OpenSesame

The Smart Groups panel has now been enhanced to help you easily browse for and add additional course recommendations to the selected group. The courses displayed are based upon the keyword (group name) and the recommendation algorithm tailored to your organization’s preferences.

You can change the keyword (topic) or set a variety of filters to further refine your results, including seat time, languages (now including subtitles), course features, publishers, courses available in the OpenSesame Plus subscription, and more. Simply click Show/Hide filters near the top of the Smart Group panel to use the new search filters to refine your results.

Smart Group Filters

See a course you like? We’ve made it easier to add one, multiple, or all displayed courses to your List using the new Select courses feature within Smart Groups. To add one course at a time, hover over the preferred course and click the Add to List button.

Adding to lists in Smart Groups

To add multiple or all courses to your List, click Select courses at the top of the Smart Lists panel. To select and add multiple courses, hover over the preferred courses, click the check mark on each course, then click the Add to Group button at the top of the Smart Groups panel. Similarly, to add all displayed courses to your List, click Select all at the top of the panel, then click Add to Group.

Adding multiple or all courses to Smart Groups

Once you’ve created and refined your course list, you can easily add it to your LMS and deploy it to your learners by clicking the actions (gear) icon, then selecting Send to LMS.

Sending Smart Lists to LMS

For more information on how OpenSesame can help you find the right elearning courses for your training program, contact your Customer Success Manager, our Customer Support team, or call (503) 808-1268. 

And don’t forget to check out the OpenSesame Community to get answers to your questions, find tips and tricks for your training program, and network with other OpenSesame customers.

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Why Are Companies Using Google Suite? https://www.opensesame.com/site/blog/why-are-companies-using-google-suite/ https://www.opensesame.com/site/blog/why-are-companies-using-google-suite/#respond Thu, 20 Jun 2019 17:13:00 +0000 https://www.opensesame.com/site/?p=11178 Aim for Growth What tools come to mind when you think of business productivity applications? The majority of the population will come up with two: Google Suite and Microsoft Office 365. If you had to guess which one is utilized more, most would pick Office 365. That is in fact correct, however that doesn’t mean... Read more »

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Aim for Growth

What tools come to mind when you think of business productivity applications? The majority of the population will come up with two: Google Suite and Microsoft Office 365. If you had to guess which one is utilized more, most would pick Office 365. That is in fact correct, however that doesn’t mean Google isn’t gaining ground.

Google Suite offers many business productivity tools such as Docs, Slides, Sheets, Drive, Gmail and more. About four years ago, Google underwent a major development overhaul with an aim to improve their enterprise tools. This initiative was successful, bringing in around 4 million new enterprise users over the course of the next two years. Since it launched in 2006, G Suite’s main user base consisted primarily of schools and start-ups due to its lower prices and the ability to collaborate on a document in real time. With a strong grasp on this demographic, expansion into enterprise applications was the next logical step for Google.

Conversion

In a 2018 survey of 135,000 organizations worldwide, conducted by Bitglass Inc., they found that 25% of the organizations used G Suite and 56% used Office 365. That may seem like a big gap, but Google is steadily growing their market share. Among companies listed on the S&P 1500 index, 7% switched from Office to G Suite in the last two years. This includes large organizations such as Verizon, Nielsen Holding PLC, Colgate-Palmolive and Salesforce.

So what is motivating companies to switch to G Suite? A major factor is the pricing. At $25 per monthly user, G Suite is $10 cheaper per head than Microsoft Office’s top list price. Other reasons that sweeten the deal include:

    • Cloud-based storage
    • Real-time work collaboration
    • Wider array of in-suite applications such as Hangout, Google’s communication app, Photos and Forms. Comparable apps are not offered as a part of Office 365
    • Mobile apps for Docs, Drive, Sheets and Slides

It’s worth noting that a natural part of G Suites’ growth has been its large presence in the academic space. Young adults just entering the workforce grew up using Gmail and Docs for school, creating continuous gradual conversion over time.

Is it for you?

Want to learn more about specific differences between G Suite and Office 365? Feel free to check out this article for a more in-depth comparison. Regardless of which one you use, we have the right training course for you and your team. Check out our OpenSesame training courses for employees from our curated catalog of G Suite training courses or our curated catalog of Office 365 courses.


About the author: Parker Abena, a summer marketing intern at OpenSesame, is a senior at the University of Nebraska-Lincoln. He looks forward to moving out to PNW after school.

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Understanding the bi-modal application of immersive learning https://www.opensesame.com/site/blog/understanding-the-bi-modal-application-of-immersive-learning/ https://www.opensesame.com/site/blog/understanding-the-bi-modal-application-of-immersive-learning/#respond Wed, 19 Jun 2019 22:37:59 +0000 https://www.opensesame.com/site/?p=11146 Extended Reality (xR), a blanket term for immersive learning technologies such as virtual reality, augmented reality and mixed reality, is being increasingly used in corporate training and across a variety of industries. Although the technology itself is more than 50 years old, recent major breakthroughs have accelerated its adoption and application. Extended Reality has proven... Read more »

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Extended Reality (xR), a blanket term for immersive learning technologies such as virtual reality, augmented reality and mixed reality, is being increasingly used in corporate training and across a variety of industries. Although the technology itself is more than 50 years old, recent major breakthroughs have accelerated its adoption and application.

Extended Reality has proven its effectiveness as a learning tool because it increases learner engagement and information retention. In fact, these technologies can now be used to create different levels of immersion.

While xR can help immerse learners more deeply into the learning environment, the opposite is also achievable, wherein the learning object is immersed into the human experience. Here are examples of both:

Immersing the learner into the environment

Technologies leveraging augmented reality can be applied to high-risk jobs, such as fire-fighting, as in the video below. Here the firefighter is able to learn about his surroundings in a little-to-no visibility scenario through augmented reality.


Immersing the learning object into the human experience

When computer-generated 3D images are brought to life in a seemingly physical way, interactivity enables enhanced learning. In this example, augmented reality technology is being used to interact with the human body, and brain.

At TalentQuest, we use 3D simulation, augmented reality, virtual reality, and gamification to create immersive learning solutions that are tailored to your workplace and processes. The learning experiences we create deliver proven results through improving engagement, better information retention for the end-users and a higher training return-on-investment for our client companies.


About the Author

TalentQuest has a 45-year history of helping our clients unleash the power of their people. Fueled by behavioral science and our proprietary TQ Talent Insights™, our innovative Talent Management and Development solutions enable organizations to shift from a one-size-fits-all to an individualized approach to talent management and development.

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How can we learn to learn? https://www.opensesame.com/site/blog/how-can-we-learn-to-learn/ https://www.opensesame.com/site/blog/how-can-we-learn-to-learn/#respond Tue, 18 Jun 2019 22:39:38 +0000 https://www.opensesame.com/site/?p=11138 Several articles on the internet claim that Learnability is one of the most desirable traits in the modern workplace. With technology morphing every imaginable industry, an employee’s ability to learn, unlearn and relearn critical skills can determine how fast she grows on the job. But when, where and how does learning occur? Neuroscientists, biologists, and... Read more »

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Several articles on the internet claim that Learnability is one of the most desirable traits in the modern workplace. With technology morphing every imaginable industry, an employee’s ability to learn, unlearn and relearn critical skills can determine how fast she grows on the job. But when, where and how does learning occur?

Neuroscientists, biologists, and psychologists have explored the topic extensively, and continue to identify parts of the brain that influence learning. While individual brain development and learning history may influence one’s learning ability, there are a few commonalities regarding how we learn.

1. Past Experiences:

An organizational culture that supports reasonable risk-taking has been identified as a key feature of innovation-led companies. But when teams are focused on achieving results quickly, individuals find it difficult to take the necessary risks to innovate and learn. Moreover, if employees are penalized for outcomes beyond their control, they are more likely to become discouraged and less likely to make suggestions or run experiments.

2. Problem Solving:

Most business leaders are adept at identifying problems, and then pressuring their teams to solve them quickly. When people rush into problem-solving mode, an interesting thing happens: they think less clearly and, as a result, are less likely to find solutions. Good leaders understand this, and instead of generating discomfort by focusing on the problem, they generate creative dissonance by focusing on possible solutions.

3. Desire to Learn:

A desire to learn, without having any rigid expectations of the outcome, is the most authentic type of learning. This is an example of what psychologists call Intrinsic Motivation. The action or behavior itself, not the outcome, is the reward. Outstanding leaders find ways to tap into employees’ natural learning abilities, connect their unique interests and talents to their roles, and instill in them a sense that their work contributes to something important. We all need a sense of purpose—to know that our lives have meaning. When we enjoy learning for the sake of learning, and believe that our work has purpose, we experience intrinsic motivation.

Are You/Is Yours a Learning Organization?

In recent times, companies are increasingly investing in training and future proofing their workforce. But unless employees are able to adjust, adapt and respond in dynamic situations, organizations will not thrive.

The phrase, “Learning Organization,” was coined by Peter Senge in his book, The Fifth Discipline. He defines it as:

“Organizations where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning to see the whole together.”

Intense? Yes. But also, appealingly aspirational.

What are your thoughts?


About the Author

TalentQuest has a 45-year history of helping our clients unleash the power of their people. Fueled by behavioral science and our proprietary TQ Talent Insights™, our innovative Talent Management and Development solutions enable organizations to shift from a one-size-fits-all to an individualized approach to talent management and development.

Check out our TQ Leadership Series courses now available on OpenSesame.

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OpenSesame joins SAP PartnerEdge Program to enhance learning ecosystem for SAP SuccessFactors customers https://www.opensesame.com/site/blog/opensesame-joins-sap-partneredge-program-to-enhance-learning-ecosystem-for-sap-successfactors-customers/ https://www.opensesame.com/site/blog/opensesame-joins-sap-partneredge-program-to-enhance-learning-ecosystem-for-sap-successfactors-customers/#respond Mon, 17 Jun 2019 23:59:34 +0000 https://www.opensesame.com/site/?p=11073 Expanded integration with SAP SuccessFactors and OpenSesame will accelerate deployment of enterprise talent development programs PORTLAND, OR – 11 June 2019 – OpenSesame, the elearning innovator providing the world’s most comprehensive online catalog of curated elearning courses, today announced their membership in the SAP PartnerEdge program to further enhance the learning experience for SAP SuccessFactors... Read more »

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Expanded integration with SAP SuccessFactors and OpenSesame will accelerate deployment of enterprise talent development programs

PORTLAND, OR – 11 June 2019 – OpenSesame, the elearning innovator providing the world’s most comprehensive online catalog of curated elearning courses, today announced their membership in the SAP PartnerEdge program to further enhance the learning experience for SAP SuccessFactors customers.

As a part of the SuccessFactors’ Open Content Network, OpenSesame elearning courses already seamlessly integrate with the SuccessFactors LMS. Through the SAP PartnerEdge program, OpenSesame will be able to deliver even deeper benefits via the available enablement tools and APIs from SAP software business applications.   

“SAP SuccessFactors customers are currently leveraging the Open Content Network to quickly launch their training programs with OpenSesame elearning courses,” said Tom Turnbull, Vice President, Partnerships of OpenSesame. “Expanding our partnership with SAP by joining the PartnerEdge program will strengthen our ability to expand the learning ecosystem for our mutual SuccessFactors LMS customers.”

For more information please visit https://www.opensesame.com.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

# # #

For more information:

Diane Haines

OpenSesame 

(503) 808-1268

diane.haines@opensesame.com

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Machines as Curators https://www.opensesame.com/site/blog/machines-as-curators/ https://www.opensesame.com/site/blog/machines-as-curators/#respond Fri, 14 Jun 2019 21:02:49 +0000 https://www.opensesame.com/site/?p=11114 In a recent OpenSesame webinar David Wentworth, Principal Learning Analyst at Brandon Hall Group, and Diane Haines, VP of Marketing for OpenSesame, revealed best practices on how to get started with artificial intelligence (AI) and machine learning to curate courses for your learners. The biggest challenge with curation is that it is still an overwhelming... Read more »

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In a recent OpenSesame webinar David Wentworth, Principal Learning Analyst at Brandon Hall Group, and Diane Haines, VP of Marketing for OpenSesame, revealed best practices on how to get started with artificial intelligence (AI) and machine learning to curate courses for your learners. The biggest challenge with curation is that it is still an overwhelming and time consuming process. There’s no blueprint on best (or worst) practices for curating data in the best and most meaningful manner.

Common challenges  

Wentworth shares some interesting statistics to further the point on how content curation is impacting L&D:

    • 35% of companies from Brandon Hall Group say they have effectively defined the learning content required to satisfy each of their critical competencies (able to map the content they need in their organization for specific training).
    • 52% of companies say their catalog of elearning courses need significant or total improvements to become easy to navigate and work on multiple devices.
    • In a recent survey conducted by Brandon Hall Group, they had these findings: 50% say not enough content, 36.9% say too much old content, 35.1% say too difficult to integrate/incorporate, 31.3% say low-quality content, 29.1% say no curation, 27.6% say difficult to search, 20.1% say not enough content overall.
Remedying the situation

Haines discusses several suggestions on how to get started using data about your learners to curate. Start by organizing content libraries and look at them from different perspectives; provider, user and department. By doing this, it helps break down the process and naturally organizes the curation process. Along with that, it is critical to survey your user population to see what they think about the courses, what platform they prefer to take them on (i.e laptop, mobile, desktop) and encourage an ongoing dialogue with your learners. Open discussion allows your employees to give feedback you may not hear in surveys or other more formal channels.

AI in elearning

First off, we should probably give a brief definition of what AI is. Simply put, it’s computers taking on human behavior. Uber is a great example of this, where they use historical data to compute ETA’s, optimal pickup spots and fares. With this example it’s easy to see how AI can be leveraged for elearning. Here are a few more examples:

  • Air Methods, a medivac helicopter company, uses AI to adapt employee training in real time based on employees pace and answering accuracy.
  • IBM uses AI internally for new employees and Just-in-Time (JIT) training. Say a new employee at IBM is hosting their first meeting with a team after being there just a few weeks. Their JIT training will send the employee an email asking if they would like a quick course on how to run a meeting at IBM a day before the set meeting.

How OpenSesame Uses AI

OpenSesame Smart Lists leverage machine learning for content curation. It’s built specifically to help you create lists of courses on one or multiple training topics specific to your organization. Smart Lists use a powerful algorithm that takes into account your prior course selections, course completions, and learner ratings, combined with an intuitive list builder to recommend courses that fit your training needs. For more information on how OpenSesame can save you time and money by curating the right courses for your organization, contact us at info@opensesame.com today.

You can watch the full webinar “Machines as Curators” on-demand here

We hope you find this information useful and valuable to your organization.


About the author: Parker Abena, a summer marketing intern at OpenSesame, is a senior at the University of Nebraska-Lincoln. He looks forward to moving out to PNW after school.

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How do I become AWS certified? https://www.opensesame.com/site/blog/how-do-i-become-aws-certified/ https://www.opensesame.com/site/blog/how-do-i-become-aws-certified/#respond Thu, 13 Jun 2019 23:45:45 +0000 https://www.opensesame.com/site/?p=11102 Before understanding how to becomeAmazon Web Services (AWS) certified, it’s important to understand what certification is right for you to take and how the process works. AWS offers three tiers of certification broken up into three categories, along with a separate specialty section. The three tiers and categories are explained below. Tiers Foundational: Six months... Read more »

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Before understanding how to becomeAmazon Web Services (AWS) certified, it’s important to understand what certification is right for you to take and how the process works. AWS offers three tiers of certification broken up into three categories, along with a separate specialty section. The three tiers and categories are explained below.

Tiers
    • Foundational: Six months of basic AWS knowledge over all three categories
    • Associate: One year of problem-solving and implementing solutions on AWS
    • Professional: Two years of comprehensive AWS use including design, troubleshooting and operating
Categories
    • Architect
    • Operations
    • Developer

*Professional level certification for Operations and Development is a joint certification named DevOps

Specialty categories
    • Advanced Networking
    • Big Data
    • Security
    • Machine Learning
    • Alexa Skill Builder

*Separate test for each category

Registering and the administration of your test is a simple process. Each tier test can vary in format, but generally all have multiple choice and sample direction response. Be prepared as associate level exams are 80 minutes, while Associate and Professional level courses are 170 minutes. Each Associate level test cost $150, and the Professional and Specialty tests cost $300.

The tests are graded using statistical analysis to grade the exams due to varying questions in the exam that may be easier/harder. Results are posted 72 hours after the exam under your AWS certification account. From there you will know if you pass or fail. If you do fail, don’t worry, you can take the test in another two weeks!

Resources for your testing success

OpenSesame offers the largest catalog of elearning courses from the world’s top publishers, including preparation and continuing education courses for AWS and AWS certification. Courses include AWS Certified Cloud Practitioner, AWS Technical Essentials and more. Please contact info@opensesame.com for more information.


About the author: Parker Abena, a summer marketing intern at OpenSesame, is a senior at the University of Nebraska-Lincoln. He looks forward to moving out to PNW after school.

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Which AWS certification is right for your team? https://www.opensesame.com/site/blog/which-aws-certification-is-right-for-your-team/ https://www.opensesame.com/site/blog/which-aws-certification-is-right-for-your-team/#respond Thu, 13 Jun 2019 23:08:01 +0000 https://www.opensesame.com/site/?p=11087 Amazon Web Services is a cloud platform offering more than 165 services from data centers all over the globe used by start-ups, big corporations, individuals, and government agencies. AWS offers certification as virtual badge of honor, literally. However, there are many ways to break up the types of certification you can receive which is why... Read more »

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Amazon Web Services is a cloud platform offering more than 165 services from data centers all over the globe used by start-ups, big corporations, individuals, and government agencies. AWS offers certification as virtual badge of honor, literally. However, there are many ways to break up the types of certification you can receive which is why it’s important to pick the one best matching you.

Below is a quick breakdown of the AWS tiers before going into them in more detail in categories.

Tiers
    • Ranging from, in order of most basic to advanced; Foundational, Associate and Professional.
    • Separate Specialty category as well in a wide range of topics, these are seen as add-ons for higher level certified individuals.

Categories
    • Cloud Practitioner, only category in Foundational tier. Designed to cover a candidate’s overall knowledge of AWS. Six months of general AWS experience in any role (IT, manager, sales etc.) is recommended.
        • Areas covered in certification test: Understanding basic AWS architectural principles, the value proposition of AWS, key AWS cases and uses, and basic security and compliance.
    • Architect, specific category certification for this available at Associate and Professional tiers. At least one year of experience designing applications and systems on AWS.
        • Areas covered in certification test: Network technologies and how they work in AWS, how AWS-based apps work and how client interfaces connect to AWS network, deploying hybrid systems, and design of highly scalable systems.
    • Developer, specific category certification for this available at Associate and Professional tiers. At least one year experience of developing applications on AWS i.e. developing the code for an application that will use AWS within your custom application.
        • Areas covered in certification test: Understand basic architecture of AWS, hands-on experience designing, developing, deploying, and maintaining applications. Working knowledge of applications that utilize key AWS services such as AWS databases, notifications, and workflow services.
    • Operations, specific category certification for this available at Associate and Professional tiers. At least one year experience creating automated and repeatable deployments of applications, networks, and systems on AWS.
        • Areas covered on certification test: Deploying applications to AWS platform, sending and receiving data between data centers and AWS, selecting appropriate AWS services to meet an organization’s needs, and provisioning/managing/securing systems in AWS environment.

Specialty Categories

As mentioned above AWS offers specialty categories that aren’t tiered like the main three categories. They are recommended for experienced AWS users, previously certified users, or experts on the subject outside AWS.

    • Big Data, specialty category for those with a background in data analytics and experience using AWS services for designing and architecting big data solutions.
    • Advanced Networking, specialty category for those with experience in performing complex networking tasks on AWS and hybrid IT network architecture.
    • Security, specialty category for those with experience in best practices, fundamentals, data encryption/protection both inside and outside of AWS.
    • Alexa Skill Builder, specialty category for those with previous Alexa skill builder experience.
    • Machine Learning, specialty category for those with a background or expertise in development or data science role, and AWS machine learning/deep learning.

Hopefully with this knowledge you and your team can figure out what’s best and most suitable for you to become certified in AWS. After that, make sure to check out our blog on need-to-knows for registering for certification tests.


About the author: Parker Abena, a summer marketing intern at OpenSesame, is a senior at the University of Nebraska-Lincoln. He looks forward to moving out to PNW after school.

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OpenSesame Raises $28 Million in Growth Equity Led by FTV Capital https://www.opensesame.com/site/blog/opensesame-raises-28-million-in-growth-equity-led-by-ftv-capital/ https://www.opensesame.com/site/blog/opensesame-raises-28-million-in-growth-equity-led-by-ftv-capital/#respond Fri, 07 Jun 2019 15:33:03 +0000 https://www.opensesame.com/site/?p=11040 eLearning Leader Expands Machine Learning Curation to Revolutionize How Employees Are Trained Portland, Oregon — May 29, 2019 —  OpenSesame, the elearning innovator providing the world’s most comprehensive online catalog of curated employee training courses, today announced it raised a $28 million growth equity round led by FTV Capital. OpenSesame will use the proceeds to... Read more »

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eLearning Leader Expands Machine Learning Curation to Revolutionize How Employees Are Trained

Portland, Oregon — May 29, 2019 —  OpenSesame, the elearning innovator providing the world’s most comprehensive online catalog of curated employee training courses, today announced it raised a $28 million growth equity round led by FTV Capital. OpenSesame will use the proceeds to continue enhancing its machine learning-driven curation tools, expand its course offerings, and scale its sales and marketing functions to serve businesses worldwide. This funding round includes participation from existing investors including Altos Ventures. As part of the transaction, FTV partner Chris Winship will join the OpenSesame board of directors.

As workforce training rapidly shifts from classroom to online delivery, OpenSesame is disrupting the standard elearning model by curating the most comprehensive catalog of over 20,000 elearning courses from hundreds of the world’s top publishers and helping companies ensure the success of their training programs. OpenSesame helps businesses around the world find courses, map them to core competencies, sync them with a company’s learning management system (LMS) to increase utilization and improve learning & development (L&D) programs.  OpenSesame has flexible buying options to meet every training need, and the technology platform is simple to integrate and use. Leveraging machine learning and expert advisors, OpenSesame helps curate the best variety of courses for evolving enterprise training requirements, driving employee engagement and increasing elearning utilization. OpenSesame serves a wide range of clients, including governments and Global 2000 companies in services, manufacturing, technology, and highly regulated industries such as financial services and health care.

“Our goal is to make elearning accessible, convenient, and meaningful to all EnerSys employees.” said Drew Krajewski, director of global training & development for EnerSys, a Fortune 1000 OpenSesame customer. “Actual customer service of this caliber is a rarity, and OpenSesame does it right. We don’t consider OpenSesame a vendor. They’re our partner.”

“Based on FTV Capital’s long and successful enterprise SaaS investment track record, we are excited to have them lead our Series C funding,” said Don Spear, CEO of OpenSesame. “This investment coupled with their extensive network of strategic advisors will help OpenSesame to continue to rapidly grow and innovate to meet the constantly evolving training needs of our customers as they prepare their employees for the future of work.”

“Enterprises spend over $30 billion annually on external learning content and programs to maintain a highly skilled, competitive workforce, as well as to comply with complex regulatory requirements,” said Chris Winship, FTV Capital partner. “OpenSesame is capitalizing on key trends that are transforming the workplace, including a more mobile workforce, evolving millennial preferences and behaviors, and the rapid adoption of enabling technologies such as cloud and collaboration. We are extremely impressed with the OpenSesame management team, the market leading solution they have built and their outstanding growth trajectory, and we are excited to join forces in this next phase of growth.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your e-learning courses. To learn more, visit www.opensesame.com.

About FTV Capital

FTV Capital is a growth equity investment firm that has raised over $2.7 billion to invest in high-growth companies offering a range of innovative solutions in three sectors: enterprise technology & services, financial services and payments & transaction processing. FTV’s experienced team leverages its domain expertise and proven track record in each of these sectors to help motivated management teams accelerate growth. FTV also provides companies with access to its Global Partner Network®, a group of the world’s leading enterprises and executives who have helped FTV portfolio companies for two decades. Founded in 1998, FTV Capital has invested in 108 portfolio companies. FTV has offices in San Francisco and New York. For more information, visit www.ftvcapital.com.


Media contacts:

Laura Cruz, TenorPR for FTV Capital (917) 406-7517 laura@tenorpr.com

Diane Haines, OpenSesame (503) 808-1268 diane.haines@opensesame.com

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Navigating Your IT Security Certifications, Part 2 https://www.opensesame.com/site/blog/navigating-your-it-security-certifications-part-2/ https://www.opensesame.com/site/blog/navigating-your-it-security-certifications-part-2/#respond Sun, 19 May 2019 06:15:51 +0000 https://www.opensesame.com/site/?p=11014 Welcome back. Previously we discussed some of the basic certifications you will need to jump start your journey into the IT Security field and open many opportunities for you. But what if you want to take it to the next level. Perhaps you are aspiring for a Director of Security or CISO role. What certifications... Read more »

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Welcome back. Previously we discussed some of the basic certifications you will need to jump start your journey into the IT Security field and open many opportunities for you. But what if you want to take it to the next level. Perhaps you are aspiring for a Director of Security or CISO role. What certifications lay the foundation to purse that direction?

There are actually many other specialty areas in security available for us to discuss (like those created by industry leaders like Cisco, GIAC, SANS, ISACA, (ISC)2 and many others). But for the interest of brevity, I’d like to highlight some of the more popular ones. The first two I’d like to introduce are from ISACA and are favorable certifications for those who wish to move into management positions. Those two are: Certified Information Systems Auditor (CISA) and Certified Information Security Manager (CISM).

There are more than 140,000 professionals certified globally with CISA and it is one of the top paying IT certifications of 2018 as reported by Global Knowledge. As companies are faced with increasingly more security challenges including new global threats (e.g. ransomware), new government regulations (e.g. GDPR), and new technologies to secure; they are under enormous pressure to hire the right talent to manage it. With the CISA certification, you will be recognized as someone that can take a comprehensive view of information systems and their relationship to a success business-wide security initiative. In addition to passing the exam, this certification requires the submission of a formal application which requires certain levels of education and work experience. Check out their web site for more information.

The CISM certification is different and comes at security from a company policy standpoint. It covers four key areas: information security governance, Information risk management, information security program development and management, and information security incident management. Passing this certification demonstrates that you understand security and how it relates to the overall business goals. It shows that you not only understand security, but also how to build and manage an information security program within the company.

But perhaps you’re looking to achieve an even higher position, one that leads all of the company’s security needs, such as Chief Information Security Officer (CISO) and Director of IT Security. Moving into these roles require digging much deeper into all the individual niches in the security field. The first one to consider is CompTIA’s Advanced Security Practitioner (or CASP). CASP is a relatively new certification from CompTIA and is meant to test the student on a broad range of security skills. In fact, it meets the ISO 17024 standard and is compliant with regulations in the Federal Information Security Management Act (FISMA).

Once you pass the CASP certification, you’ll likely be feeling pretty good about your skills, a Luke Skywalker of Security experts if you will. But what if you want to go for Yoda status? One of the top respected certifications is undoubtedly the (ISC)2 Certified Information Systems Security Practitioner (or CISSP), which is not your average certification and will require significant work to achieve. It is meant to demonstrate a clear and deep knowledge of all things security and is fast becoming a requirement for many of the very top positions in IT security.

Although CASP and CISSP are great options for some of the top IT positions and cover a broad range of security topics, they are very different in what the exam covers. The CASP exam tests whether you know HOW to implement many of common security concepts, so their questions will be mostly unambiguous. For example, “what command line tool is used to create a 128-bit hash?” The CISSP exam, on the other hand, tests whether you know what the best practices are when dealing with complex security situations. Here, the options available to choose from may, in fact, all be technically correct. For example, take the following question, “Which of the following is the PRIMARY advantage of data classification for an organization?” Here, all the options could be valid examples of legitimate advantages, but the correct answer is the one that has the most advantages.

Be sure to check out many of the training titles we have in security, and good luck my young Jedi.


About the author: Martin Schaeferle is the Vice President of Technology for LearnNowOnline. Martin joined the company in 1994 and started teaching IT professionals nationwide to develop applications using Visual Studio and Microsoft SQL Server. He has been a featured speaker at various conferences including Microsoft Tech-Ed, DevConnections and the Microsoft NCD Channel Summit. Today, he is responsible for all product and software development as well as managing the company’s IT infrastructure. Martin enjoys staying on the cutting edge of technology and guiding the company to produce the best learning content with the best user experience in the industry.

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Navigating Your IT Security Certification, Part 1 https://www.opensesame.com/site/blog/navigating-your-it-security-certification-part-1/ https://www.opensesame.com/site/blog/navigating-your-it-security-certification-part-1/#respond Sun, 19 May 2019 06:11:54 +0000 https://www.opensesame.com/site/?p=10984 You don’t have to read many news articles to know that internet security is on everyone’s mind. Major corporations are also taking notice: Gartner is forecasting worldwide enterprise security spending to total $96.3 billion in 2018, an increase of 8 percent from 2017. It is no wonder with 50% of respondents reporting an increase in... Read more »

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You don’t have to read many news articles to know that internet security is on everyone’s mind. Major corporations are also taking notice: Gartner is forecasting worldwide enterprise security spending to total $96.3 billion in 2018, an increase of 8 percent from 2017. It is no wonder with 50% of respondents reporting an increase in the number of cyber attacks from last year and four out of five indicating it was likely or more likely their enterprise will experience a cyber attack in 2018 (2018 ISACA State of Cybersecurity Study). Even this past election cycle isn’t immune to accusations of stolen emails and hacked servers.

For the IT professional, this is a great climate for those looking to update their skills and join the relatively new and growing sector of IT security. Don’t believe me? In a March 2018 article posted by Forbes, five of the top 15 most valuable IT certifications are security based. Security certification has become a serious and well-respected career.

If you’re attempting to enter a security field and IT is not a current profession or hobby, then I’d suggest tackling a couple of certification courses to get you started as an introduction. The first is CompTIA A+ offered by LearnOnlineNow through OpenSesame, which focuses on learning the standard computer hardware, basic operating system functionality, and general troubleshooting. From there, I’d recommend getting certified in CompTIA Network+, which will get you familiar with basic networking concepts like IP addresses, DNS, domains, routing—essentially everything that defines the framework that Internet security relies on.

Okay, you are now an IT expert! What’s next? It’s good to start with the basics of security, and the best certification for that also comes from CompTIA. Their Security+ covers all the core concepts in IT security from Wi-Fi passwords and firewalls to employee best practices.

After you have Security+ finished, start considering some specialty certifications. One of the most popular next steps is EC-Council’s Certified Ethical Hacker (CEH) certification and Certified Security Analyst (ECSA). Once certified, you will understand the tools and techniques that you can use to assure companies that their systems are indeed secure.

Another very popular certification is EC-Council’s Computer Hacking Forensic Investigator (CHFI) certification. Like the television show CSI, it is an area of the security field that focuses on how to collect and analyze digital evidence to detect when something is about to or has happened. Most companies know that it’s not if you will be hacked, but when. This certification is about learning the skills for detecting or mitigating the aftermath of a successful hack.

For more online courses on how to get started in IT Security, how you can protect your company with trained and certified IT professionals, or ways to develop your current skillset, check out LearnNowOnline through OpenSesame, or contact OpenSesame at (503) 808-1268.


About the author: Martin Schaeferle is the Vice President of Technology for LearnNowOnline. Martin joined the company in 1994 and started teaching IT professionals nationwide to develop applications using Visual Studio and Microsoft SQL Server. He has been a featured speaker at various conferences including Microsoft Tech-Ed, DevConnections and the Microsoft NCD Channel Summit. Today, he is responsible for all product and software development as well as managing the company’s IT infrastructure. Martin enjoys staying on the cutting edge of technology and guiding the company to produce the best learning content with the best user experience in the industry.

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OpenSesame announces expanded partnership with UL to broaden workplace health, safety, and compliance course offerings https://www.opensesame.com/site/blog/opensesame-announces-expanded-partnership-with-ul-to-broaden-workplace-health-safety-and-compliance-course-offerings/ https://www.opensesame.com/site/blog/opensesame-announces-expanded-partnership-with-ul-to-broaden-workplace-health-safety-and-compliance-course-offerings/#respond Fri, 17 May 2019 07:00:11 +0000 https://www.opensesame.com/site/?p=11005 Global, industry-specific training helps organizations minimize risk and keep employees safe on the job Portland, OR – May 17, 2019 – OpenSesame, the elearning innovator, announced the addition of UL to its popular OpenSesame Plus subscription to expand its global offering of curated safety and compliance training critical to enterprise organizations. Today’s highly technical and... Read more »

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Global, industry-specific training helps organizations minimize risk and keep employees safe on the job

Portland, OR – May 17, 2019 – OpenSesame, the elearning innovator, announced the addition of UL to its popular OpenSesame Plus subscription to expand its global offering of curated safety and compliance training critical to enterprise organizations. Today’s highly technical and often hazardous work environments, combined with swiftly changing technology and increasingly stringent regulations, demand businesses provide thorough, industry-specific training to keep their employees safe and minimize risk.

The OpenSesame Plus subscription, with over 6,000 curated courses—now including UL course content—is the go-to solution for Global 2000 companies to help streamline processes, develop and retain top talent, and future-proof their organization.

Founded in 1894, UL offers over 125 years of deep expertise in health and safety, compliance, sustainability, and workplace excellence, and more than 1,300 industry-specific courses offered in up to 19 languages.

“In today’s increasingly complex work environments and ever-changing compliance requirements, organizations need to minimize risk and prevent injuries on the job,” said Spencer Thornton, Vice President of Curation at OpenSesame. “Adding UL course content to the OpenSesame Plus subscription enables businesses to provide industry-specific health, safety, and compliance training quickly and easily to their global workforce.”

“Empowering trust in the safety, security, and sustainability of products, organizations, and supply chains is at the core of UL’s mission,” remarked Scott Barnard, Managing Director of UL PURE Learning. “We’re excited to expand our strategic partnership with OpenSesame to expand access of on-demand compliance and safety elearning courses for global enterprises.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

About UL

UL PURE Learning empowers organizations to protect the well-being of workers, reduce risk, improve productivity, enhance compliance, and drive measurable business improvement through its EHS, learning, and compliance platforms. We are a division of UL, the premier global independent safety science company that has championed progress for 120 years. To learn more, visit ulpurelearning.com.

Media contact:

Diane Haines, Vice President of Marketing

(503) 808-1268

diane.haines@opensesame.com

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OpenSesame Announces Partnership with Mindscaling to Expand Leadership Training Offering https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-mindscaling-to-expand-leadership-training-offering/ https://www.opensesame.com/site/blog/opensesame-announces-partnership-with-mindscaling-to-expand-leadership-training-offering/#respond Thu, 16 May 2019 07:55:56 +0000 https://www.opensesame.com/site/?p=10998 Actionable learning experiences built with best-selling business authors and speakers inspire tomorrow’s leaders   Portland, OR – 25 April 2019 – OpenSesame, the elearning innovator, announced the addition of Mindscaling to its popular OpenSesame Plus subscription to expand its world-class offering of curated leadership training critical to enterprise organizations. In today’s complex, increasingly global ecosystem... Read more »

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Actionable learning experiences built with best-selling business authors and speakers inspire tomorrow’s leaders  

Portland, OR – 25 April 2019 – OpenSesame, the elearning innovator, announced the addition of Mindscaling to its popular OpenSesame Plus subscription to expand its world-class offering of curated leadership training critical to enterprise organizations. In today’s complex, increasingly global ecosystem where business challenges evolve at record speed, organizations need to prepare leaders and managers for the future.

The OpenSesame Plus subscription, with over 6,000 curated courses—now including Mindscaling—is the go-to solution for hundreds of Global 2000 companies to help streamline processes, develop and retain top talent, and future-proof their organization.

Mindscaling works with best-selling business authors and speakers to capture, translate, and convert their ideas into actionable learning experiences. Mindscaling believes that, by leveraging thought leadership, everyone can scale their mind for greater impact—driving engagement and creating positive change. The courses, most offered as effective microlearning lessons, are carefully crafted with award-winning instructional design, rich media, and dynamic interaction for optimal engagement and knowledge retention.

“As organizations grow and evolve their workforces, they need to develop tomorrow’s leaders to manage and inspire their employees,” said Spencer Thornton, Vice President of Curation at OpenSesame. “Adding Mindscaling courses to our OpenSesame Plus subscription ensures organizations have the impactful training to develop leaders who create real change and produce results.”

“We are delighted to partner with OpenSesame who has raised the bar of the elearning experience. Their customers expect a variety of powerful, and practical, learning experiences and that’s our sweet spot,” remarked Shawn Hunter, CEO of Mindscaling. “Joining the OpenSesame Plus subscription helps us extend our ability to easily reach global enterprises. We’re excited to have a partner who shares our vision for developing leaders at all levels.”

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com.

About Mindscaling

Mindscaling specializes in creating digital and live in-person learning experiences designed specifically to develop leaders, change mindsets, enhance culture and drive new behaviors for companies large and small. We build leadership development curriculum and solutions at scale to drive impact across your organization. To learn more, visit mindscaling.com.

Media contact:

Diane Haines, Vice President of Marketing

(503) 808-1268

diane.haines@opensesame.com

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OpenSesame Announces Expansion of OpenSesame Plus Subscription https://www.opensesame.com/site/blog/opensesame-announces-expansion-of-opensesame-plus-subscription/ https://www.opensesame.com/site/blog/opensesame-announces-expansion-of-opensesame-plus-subscription/#respond Thu, 16 May 2019 07:39:41 +0000 https://www.opensesame.com/site/?p=10989 Global 2000 enterprises need broad, curated elearning content library to fulfill their modern talent development strategies Portland, OR – April 9, 2019 – OpenSesame, the elearning innovator, announced new publishers added to its popular OpenSesame Plus subscription to further expand the curated course offering. Because enterprise companies have many different needs when it comes to... Read more »

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Global 2000 enterprises need broad, curated elearning content library to fulfill their modern talent development strategies

Portland, OR – April 9, 2019 – OpenSesame, the elearning innovator, announced new publishers added to its popular OpenSesame Plus subscription to further expand the curated course offering. Because enterprise companies have many different needs when it comes to their global talent development strategies, it’s critical that they have access to a broad catalog of elearning courses of the highest quality and engagement level.

Over the past few months, these publishers have joined the OpenSesame Plus subscription:

Engage in Learning: Engage in Learning uses visually compelling graphics and images with built-in multimedia elements to deliver key pieces of information clearly and concisely.

Packt: Packt develops effective elearning solutions for businesses and IT professionals so technical teams have the most up-to-date essential training they need to stay relevant and the organization needs to stay competitive and secure.

Speexx: Speexx develops innovative, award-winning language training programs that help global organizations increase productivity by improving employee business communication skills.

Video Arts: Founded by actor John Cleese, Video Arts uses humorous story lines and familiar actors so you can change the way people behave at work.

WILL Interactive: WILL Interactive develops high-quality, interactive, and engaging courses that utilize real-life scenarios and encourage the learner to drive the story by choosing how to respond to each situation.

“With more than 6,000 courses, OpenSesame constantly upgrades its OpenSesame Plus content library to serve the evolving needs of our customers. As we serve more Global 2000 enterprises, the need for interactive, multimedia, IT, and language training has grown even more critical.” said Spencer Thornton, Vice President of Curation at OpenSesame.

About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, you’ll find it simple to use and administer your elearning courses. To learn more, visit www.opensesame.com

Media contact:

Diane Haines, Vice President of Marketing

(503) 808-1268

diane.haines@opensesame.com

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Developing 21st Century Management Capabilities https://www.opensesame.com/site/blog/developing-21st-century-management-capabilities/ https://www.opensesame.com/site/blog/developing-21st-century-management-capabilities/#respond Fri, 26 Apr 2019 16:16:46 +0000 https://www.opensesame.com/site/?p=10945 Driven by changes in the market, competition, and technology, there has been a radical transformation in the way work gets done.  This continuous disruption has placed increasing pressure on leaders to adapt to changing business conditions and to learn new ways of managing. Pressures such as: Being asked to do more with less resources at... Read more »

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Driven by changes in the market, competition, and technology, there has been a radical transformation in the way work gets done.  This continuous disruption has placed increasing pressure on leaders to adapt to changing business conditions and to learn new ways of managing.

Pressures such as:

    • Being asked to do more with less resources at an ever-accelerating pace.
    • Coordinate the efforts of remote workers, virtual teams, and cross-functional relationships.
    • Deal with ever-changing business conditions in real time.
    • Simultaneously manage the performance and development of workers from multiple generations.

There is no doubt that what it takes to be a good manager today is far different than it was just five, 10, 15 years ago. To quote management guru Tom Peters, “If you’re not confused, you’re not paying attention.”

Unfortunately, many leaders are performing their roles based on outdated, 20th century practices; and, subsequently, feeling the pain of not being able to keep up the challenges of this digital age.  Proving once again the wisdom behind the saying, “Insanity is doing the same thing over-and-over and expecting different results.”

The time for leaders to examine their fundamental assumptions about management and figure out how to build the capabilities required to compete in 21st century is now.

Peter Drucker once said, “The very best leaders are first and foremost effective managers.” While that is as true today as it was when Drucker said it, the requirements of being “effective” have changed.

The speed, complexity and digitalization of the work environment compels managers to consider new ways to organize the work, conduct business planning, develop their talent, handle everyday change, etc.  In other words, leaders need to be open to redefine what they need to be able to do and how they should go about doing it.

Having spent years running leadership development at companies big and not-so-big, a solid strategy for tackling the development process is to approach it along three interdependent dimensions, namely…

    1. Education: Learn new and/or enhanced management fundamentals through formal and informal learning programs (on-line learning, workshops, webinars, etc.). Intellezy offers several great course options through OpenSesame, including the popular course series The New Fundamentals of Management to start.
    2. Experience: Learning through experience is the most powerful and sustainable approach to developing management skills (as well as careers).  Involves viewing job assignments as learning activities; integrating learning with delivering business results. Best accomplished in partnership with a leader’s manager to assist in planning, execution and measuring results.
    3. Coach/Mentors: Development requires planning, action, reflection and feedback to truly make a difference and provide sustainable results. Having a coach and/or mentor are proven to provide the best results over time as well as creating a basis for maintaining a positive approach to learning.

Collectively, these three approaches can provide leaders with a learning strategy to develop the skills required to execute against their business plan while enhancing the performance and development of their employees.  


About the author: Brian Powers is an instructor at Intellezy. His background as a global executive, OD consultant, Senior Fellow at The Conference Board, and teacher at Suffolk University, enables him to synthesize best practice with relevant and practical research to deliver programs and outcomes that map to client’s business plans.

 

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Micro-learning – What can it do for your organization? https://www.opensesame.com/site/blog/micro-learning-what-can-it-do-for-your-organization/ https://www.opensesame.com/site/blog/micro-learning-what-can-it-do-for-your-organization/#respond Wed, 24 Apr 2019 22:08:26 +0000 https://www.opensesame.com/site/?p=10939 Four and a half minutes. Just enough time to listen to a song or two on Spotify or heat up your lunch in the office microwave. According to a 2017 study by Deloitte , modern employees only have 1% of their working week to focus on training and development. That’s 24 minutes per typical working... Read more »

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Four and a half minutes. Just enough time to listen to a song or two on Spotify or heat up your lunch in the office microwave. According to a 2017 study by Deloitte , modern employees only have 1% of their working week to focus on training and development. That’s 24 minutes per typical working week, and you guessed it, four and a half minutes per working day!

The rise of micro-learning

How does corporate learning have to change to meet today’s time challenged employees? One way is by utilizing micro-learning – short bursts of learning, three to five minutes long, doing away with long-winded explanations and focusing on key practical tips. Today’s learner is well used to gaining knowledge this way. Think about this scenario: if the wheel on your bike was broken, what would you do? Enroll yourself in a bike repair course at your local college? Unlikely. Drive to the library and rent a book on bike repair? Maybe…15 years ago. You’d probably more likely go to YouTube and look at a two-minute video of someone showing you how to fix the problem.

How do you implement micro-learning in your organization?

Micro-learning comes in all shapes and sizes, from animated videos to flash cards. If you want to implement micro-learning in your organization, you can create your own micro-learning, either from scratch using an authoring tool like Articulate Storyline or Vyond, or by cutting down longer modules and videos into shorter parts. If you are cutting down learning, here’re some tips:

    • Make sure that you’re “trimming the fat”. There’s not much benefit in splitting an hour-long elearning into six 10-minute modules.
    • Find the top three key points of the longer piece of learning; what are the three things you’d want the learner to walk away knowing even if they don’t remember anything else? Make each of these points the focus of an individual piece of micro-learning.
    • If there’s a process or series of steps include a take-away performance support resource as part of your micro-learning package – this could be a one-page PDF or PNG with key steps. The learner can then print or save this to their phone’s camera roll for reference later.
Off-the-shelf gives you both a deployment and coverage advantage

You could also consider purchasing relevant micro-learning off-the-shelf instead. OpenSesame has many micro-learning courses created by micro-learning companies that specialize in creating these types of courses, like the course publisher Mind Channel who covers popular topics such as Time Management Tips or Qualities of Great Leaders. Purchasing courses off the shelf often speeds up deployment and gives you huge topic coverage; important if you are planning on a company-wide rollout of microlearning.

And don’t forget you can use micro-learning both standalone and by incorporating it into larger blended learning offers. You could use a short micro-learning video at the start of a face to face classroom session or print performance support posters for the office. And there you have it – micro-learning explained in under four and a half minutes!


About the author: Claudia McFarlane is a Director at Mind Channel with over 15 years’ experience in digital learning, scrum master and agile learning design. Her experience spans from both consultant and management roles within learning and development for public and private sectors.

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Why your organization should embrace agile learning design https://www.opensesame.com/site/blog/why-your-organization-should-embrace-agile-learning-design/ https://www.opensesame.com/site/blog/why-your-organization-should-embrace-agile-learning-design/#respond Wed, 24 Apr 2019 21:51:06 +0000 https://www.opensesame.com/site/?p=10932 Typically learning designers have always used the well-known ADDIE model (analyse, design, develop, implement, and evaluate). This is like a conveyer belt – it starts with design, moves into development and then finally deployment. It gives a solid structure to projects but doesn’t allow for much flexibility and typically takes longer to deliver a product.... Read more »

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Typically learning designers have always used the well-known ADDIE model (analyse, design, develop, implement, and evaluate). This is like a conveyer belt – it starts with design, moves into development and then finally deployment. It gives a solid structure to projects but doesn’t allow for much flexibility and typically takes longer to deliver a product. For example, if a client wants to make a significant design change to an e-learning module once it has already been developed, this will usually be difficult and expensive.

Agile learning design

So what’s the alternative? Agile learning design refers to any approach to content development that focuses on speed, flexibility and collaboration. The term evolved from the software development industry and is now one of the fastest growing trends in learning and development.

It’s increasingly being adopted by Learning and Development teams due to its adaptable nature, which allows the development process to respond flexibly to changing client needs. Typically work in an agile project is split into mini projects called “sprints”. In these sprints you create prototypes (quickly designed versions of the final product) which you then test with clients and end users and iterate until it is ready for release. You can learn more about what is a sprint and how to get started in Mind Channels course, What is a sprint? available through OpenSesame.

The difference

Let’s take the example of developing a ten-module learning course. Using the ADDIE model you would scope and design all 10 modules of the course at once, and then move into developing all ten modules together. Only once they are all fully developed – which let’s say take 6 months – will the end users and clients get a chance to have a hands-on test. It’s not uncommon that even though they have approved scripts, it’s only after having a proper hands-on test that the client discovers something significant that needs to be changed. So not only do you need to wait 6 months before releasing anything, any changes requested at the end of process will be costly both in time and budget terms. By using the agile methodology you could split the project into ten 3-week sprints, each focusing on an individual module. In these sprints you would scope and build a prototype and then test it with the end users and gather feedback for changes. You’d then make these changes and produce a Minimum Viable Product – a ready to release version of the module which meets the key user needs. This allows you to release the first module after 3 weeks and mitigates the risk of late changes from the client.

This is just the beginning

There’s much more detail to go into including the different team roles and documents, but for now in true minimum viable product style, we’ll end the blog here! For more information about how to get started with Agile learning, check out Introduction to Agile Project Management by OpenSesame course publisher Mind Channel or contact OpenSesame at info@opensesame.com


About the author: Claudia McFarlane is a Director at Mind Channel with over 15 years’ experience in digital learning, scrum master and agile learning design. Using design thinking to help organizations and L&D teams to embed and sustain behavior change to create the workforce of the future. Her experience spans from both consultant and management roles within learning and development for public and private sectors organizations.

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Keep your employees safe and your organization compliant with courses from UL https://www.opensesame.com/site/blog/keep-your-employees-safe-and-your-organization-compliant-with-courses-from-ul/ https://www.opensesame.com/site/blog/keep-your-employees-safe-and-your-organization-compliant-with-courses-from-ul/#respond Tue, 23 Apr 2019 15:56:24 +0000 https://www.opensesame.com/site/?p=10914 Safety Isn’t An Option Did you know that the average cost of a work-related injury is over $39,000? The National Safety Council further states that, depending on the type of injury, that cost can reach upwards of $80,000. Additionally, each OSHA penalty for non-compliance costs $13,260 with willful or repeated offenses clocking in at $132,398... Read more »

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Safety Isn’t An Option

Did you know that the average cost of a work-related injury is over $39,000? The National Safety Council further states that, depending on the type of injury, that cost can reach upwards of $80,000. Additionally, each OSHA penalty for non-compliance costs $13,260 with willful or repeated offenses clocking in at $132,398 per violation.

While, alone, these numbers are staggering, combined with days and productivity lost, decreased employee morale, increases in workers’ compensation insurance rates—not to mention the emotional, physical, and financial duress experienced by employees and their families—an on-the-job injury is a risk organizations want to avoid at all costs.

Build a Culture of Workplace Safety

Combined with a workplace safety plan, comprehensive safety training is a critical starting point—particularly for new or younger employees in hazardous work environments. The Insurance Information Institute stresses this importance, stating that workplace safety training should be included as part of employee onboarding and offered on a regular basis as a refresher.

Fortunately, technological advances have enabled organizations to train their workforce—particularly those with employees in the field—more efficiently and effectively through modern elearning. Employees without daily computer access at work can easily take safety courses on mobile devices, at warehouse kiosks, or in short scheduled group sessions. Better yet, health and safety elearning courses provide an easy and cost-effective way to supplement your organization’s unique training program requirements.

With a deep history in workplace health and safety dating back to 1894, Underwriters Laboratories—now UL—helps companies demonstrate safety, confirm compliance, enhance sustainability, manage transparency, deliver quality and performance, strengthen security, protect brand reputation, build workplace excellence, and advance societal wellbeing.

As a global, accredited standards developer, UL has written over 1600 standards defining safety, security, quality, and sustainability—so it’s not surprising that UL EHS elearning courses are considered an integral part of today’s modern safety training programs.

Now available as part of the popular OpenSesame Plus subscription, you can put to work UL’s 125 years of experience at your organization more easily than ever. The robust catalog of over 1,300 targeted courses covers all aspects of safety and compliance training, across all industries, in over 15 languages. From first aid and fall prevention to hazard communication and personal protective equipment (PPE), you’ll have the safety training you need to meet the needs of your diverse workforce.

Courses from UL OpenSesame

For more information on UL or to get help with finding the courses you need, contact your Customer Success Manager, our Customer Support team, or call (503) 808-1268.

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The Learning Experience: How to Level Up Your Employee Training https://www.opensesame.com/site/blog/the-learning-experience-7-ways-to-level-up-your-employee-training/ https://www.opensesame.com/site/blog/the-learning-experience-7-ways-to-level-up-your-employee-training/#respond Mon, 08 Apr 2019 21:44:12 +0000 https://www.opensesame.com/site/?p=10871 7 Ideas to Build an Engaging and Powerful Learning Experience An engaging and long-lasting learning experience is critical to the success of your organization. Today’s businesses demand rapid development and even faster deployment. Competition is fierce in nearly every sector and the low-unemployment economy has created a war for talent. The demand for training programs... Read more »

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7 Ideas to Build an Engaging and Powerful Learning Experience

An engaging and long-lasting learning experience is critical to the success of your organization.

Today’s businesses demand rapid development and even faster deployment. Competition is fierce in nearly every sector and the low-unemployment economy has created a war for talent. The demand for training programs across organizations is on the rise to increase speed to market, product knowledge and ultimately a competitive advantage – all while expecting the L&D department to deliver more with less.

How can learning leaders cut through volatility, uncertainty, complexity, and ambiguity of these challenges and deliver a learning experience that will both meet employee expectations and business goals?

Adopting to better ways of learning will always boil down to one basic element – The Learning Experience

Factors such as budget, available resources, learner’s schedule and the learning environment are responsible in devising a development program. Different methodologies like on-demand, self-paced and mobile learning has shown noteworthy impact in reducing these costs. However, learner disengagement and non-completion of courses continue to rise. Learning in a corporate environment is irrespective of the role of the learner, be it for leadership development, product training or customer service. They want it to be dynamic – flexible as well as adaptable to their changing needs and schedules – and should also be available on-the-go – support different platforms like desktops, laptops, smartphones etc. Their approach towards a training program is for a holistic learning experience. It could be in the form of cross-platform content (audio/video, simulation), assessment during sessions, multilingual or fragmented into small modules.

To cater to such wide-spread expectations of learners, there are some trends that organizations must look into to avoid interruptions. Though today’s learning is more about creating experiences, it must be understood that its implementation to satisfy business requirements is equally important.

Here are 7 trends to inspire a next-gen learning experience at your organization:

Create Micro Modules 

Today’s learners will have everything but time. For trainers, it is important to create programs in small chunks/portions, making those lean, light and easily consumable as per learners’ availability.

Social Learning

Learning programs must emphasize on social learning. This allows learners to absorb from a range of content – be it audio-video, news feed or even in the form of live streaming. Also, the setup of the program should be in multi-consumable format for various social media forums.

Diverse Integration

The focus of next-gen learning should be to make it highly integrated to different communication media – audio, video, and other multimedia. As learners are becoming more agile, it is necessary to ensure seamless integration across channels.

Interactive Content

It is vital to accommodate collective ideas to make the experience worthwhile for learners in a knowledge program. Approaches like polling options, online assessments, use of Virtual Reality (VR) and Augmented Reality (AR) must be encouraged for better engagement.

Peer-to-peer Learning

Learning is no more a one-way communication. It has hugely transformed into an open communication channel. So, it is crucial for content creators to make courses in a way that encourages collaboration and empowers learners to learn from each other.

Supplemental Learning

Curiosity is one of the prime characteristics of next-gen learners. While they are engaged in developing a specific skill set, they always look for possibilities to inflate their learning horizon. It is necessary for trainers to offer supplemental opportunities by adding resources in content to help expand their knowledge.

Learning Management System (LMS)

A Learning Management System is a one-stop solution that can help trainers accommodate all the above requirements. Not only it provides flexible learning options, but also keeps a track of the progress for a learner. It helps them to fast track productivity, decrease admin burden, enhance performance and remain focus on their career development paths.

Ready to put these ideas into action? Learn how to transform outdated programs and improve your learning experience with the free eBook – Modernize for Engagement.

Infopro Learning, a leading provider in corporate training outsourcing and human capital transformation, helps organizations create an exceptional employee and customer experience through bespoke eLearning solutions. For more than 25 years, the company has designed and implemented engaging learning experiences that attract, develop and retain talent across the entire employee lifecycle. To learn more, visit www.infoprolearning.com.


About the author: Divesh Srivastava is currently working as the Marketing Manager at Infopro Learning, a leading provider in corporate training outsourcing and human capital transformation. He has over 5 years of experience in marketing strategy development and is a certified Content Marketing professional. His interest lies in conducting market researches to understand learning business needs and develop best practices to benefit organizations and amplify their return on investment.

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Improving how you find the elearning courses you need https://www.opensesame.com/site/blog/improving-how-you-find-the-elearning-courses-you-need/ https://www.opensesame.com/site/blog/improving-how-you-find-the-elearning-courses-you-need/#respond Wed, 27 Mar 2019 17:29:23 +0000 https://www.opensesame.com/site/?p=10829 Get the right training to your learners faster. Over the past year, we’ve been busy creating tools to make your day easier, your job simplified, and your training program energized. If you’ve kept up with our blog or checked out the OpenSesame Community, you may already be familiar with OpenSesame Smart Lists and Smart Groups,... Read more »

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Get the right training to your learners faster.

Over the past year, we’ve been busy creating tools to make your day easier, your job simplified, and your training program energized.

If you’ve kept up with our blog or checked out the OpenSesame Community, you may already be familiar with OpenSesame Smart Lists and Smart Groups, OpenSesame Curated Lists, our outstanding curation services, or even the OpenSesame Monthly Course Toolkit, a collection of templates and digital assets to help you promote new training to your learners throughout the year. Our goal is to help you create the world’s most admired and productive workforce—all without losing sleep.

Find specific courses you need quickly and easily.

Our latest release includes a redesigned and enhanced OpenSesame catalog search to help you find elearning courses for your program more easily and efficiently. Harnessing the same dynamic search technology and algorithms used by OpenSesame Smart Lists, the new catalog search is faster, more intuitive, and more powerful than ever.

In addition to an elegant new design, enhanced filtering capabilities, and lightning-fast speed, the new catalog search is designed to save L&D professionals like you time in your day.

  • Intuitive typeahead: you’ll receive helpful topic and spelling suggestions as you type in the Search box to accelerate your search.
  • Streamlined language search: you can more easily find courses in various languages—including those with translated subtitles—to meet the needs of your multilingual or global workforce.
  • Easy publisher search: know which publishers your learners prefer? You can now type their name into the search filter to immediately narrow your course selections.
  • Refined certification and accreditation search: quickly find courses relevant to popular certifications or those accredited by recognized organizations for continuing education credits or units.

Which tool should you use for your (curation) job?

To help you get the most out of our curation tools and services, we’ve put together a quick guide to help you along the way.

Use OpenSesame Curated Lists when:

  • You’re looking for expert advice,
  • You’re curious about what others are doing,
  • You’re training on a new or general topic and want a pre-curated course list, or
  • You’d like to start building a career path for a new topic in your program.

Use OpenSesame Smart Lists when:

  • You want to see courses tailored specifically to your organization’s needs and preferences, or
  • You’ve narrowed specific topics and preferences but don’t want to filter through large amounts of search results.

Use OpenSesame Smart Groups when:

  • You have a course list in progress and want to add additional courses that align to your preferences, or
  • You prefer to review limited, curated course recommendations and stay within the course list.

Use the OpenSesame course catalog search when:

  • You’re looking for something very specific,
  • You’d like to see all the courses available for your selected topic, or
  • You want to evaluate all the options before deciding on a course.

Use the OpenSesame Monthly Course Toolkit if:

  • You want to regularly introduce your learners to new courses, topics, and styles to increase training engagement.
  • You’d like help marketing training to your learners with pre-made templates, digital assets, and popular topic and course recommendations.

For more information on how OpenSesame can help you find the right elearning courses for your training program, contact your Customer Success Manager, our Customer Support team, or call (503) 808-1268.

And don’t forget to check out the OpenSesame Community to get answers to your questions, find tips and tricks for your training program, and network with other OpenSesame customers.

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2019 Global Sentiment Survey https://www.opensesame.com/site/blog/2019-global-sentiment-survey/ https://www.opensesame.com/site/blog/2019-global-sentiment-survey/#respond Thu, 07 Mar 2019 19:35:17 +0000 /site/?p=10813 What learning technologies will be hot in 2019? Since 2014, the Learning & Development (L&D) Global Sentiment Survey conducted by Donald H Taylor, Chair of the Learning and Performance Institute, has asked L&D professionals across the globe: “What do you think will be hot in L&D next year?” This seems an odd choice of words,... Read more »

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What learning technologies will be hot in 2019?

Since 2014, the Learning & Development (L&D) Global Sentiment Survey conducted by Donald H Taylor, Chair of the Learning and Performance Institute, has asked L&D professionals across the globe: “What do you think will be hot in L&D next year?”

This seems an odd choice of words, right?  Wouldn’t it be better to ask people detailed questions about goals for the year? Or what initiatives or new technology will they undertake? Turns out, when you ask L&D people what they will do next year, the answer tends to always be ‘more of everything’! Checking back at the end of the year to what changes L&D programs actually made…the results were always fairly limited. Although well-intentioned, intent is not always a guide to the future.

In contrast, the question “What do you think will be hot in L&D in 2018?” explicitly assesses sentiment rather than intent, hence the survey title, The Global Sentiment Survey. In a recent OpenSesame webinar with Donald, he revealed and analyzed the results of this year’s survey results, which included 1,953 voters from 92 countries. Voters select up to three answers from a list of 15 options, and generally finish the survey in less than a minute. The 2019 options included:

  • Artificial intelligence
  • Collaborative / social learning
  • Consulting more deeply within the business
  • Curation
  • Developing the L&D function
  • Learning analytics
  • Learning experience platforms
  • Microlearning
  • Mobile delivery
  • Neuroscience / cognitive science
  • Performance support
  • Personalization / adaptive delivery
  • Showing value
  • Video
  • Virtual and augmented reality
The results

(3 options were dropped from the 2018 survey: MOOCs, Games/gamification, and Next generation learning platforms. The numbers in parentheses next to the options is the position that options was in 2018’s survey)

Personalization / adaptive delivery stayed in the top spot as the hottest L&D technology from last year, with artificial intelligence (AI) and learning analytics rounding out the top three.  What does this tell us?

  • Personalization leads the table for the third year in a row, but for how long will this continue? Its share of the vote declined this year, as it did the previous year. L&D could be shifting to a better approach to personalization, as opposed to going away altogether. We’ll keep a closer eye on it for next year.
  • Artificial intelligence continues its unprecedented rise from #8 in 2017 to #3 in 2018 to #2 today. This is very significant as no other technology has seen such growth in interest across the history of this survey. This is a trend we don’t see declining any time soon. If anything, we see the technology developing and people getting more excited about it as it becomes adoptable at organizations.
  • Learning analytics led the voting for several weeks at the beginning of polling. This new entry to the 2019 survey is clearly a strongly-favoured topic and indicates a future trend in data to be paying close attention to.

Personalization, AI and learning analytics all taking the top selections reflects that this year will be all about data. This is a new trend from the 2018 survey, which focused mostly on learning and development as part of the business with an increased interest in AI, but nothing significant to note as a trend yet. We are now seeing based on this year’s results that learning and development is switching to be a potentially purely data-driven department. Adopting and understanding this change will be a crucial part of the future of how we deliver learning.

To learn more about the 2019 Global Sentiment Survey results, check out OpenSesame’s webinar recording here.

OpenSesame helps companies develop the world’s most productive and admired workforces with the most comprehensive catalog of elearning courses from the world’s top publishers. OpenSesame saves you the time it takes to manually curating content by leveraging machine learning technology, helping organizations like yours quickly create the best-recommended list of courses based on your company’s training needs. For more information, please contact us at sales@opensesame.com or (503) 808-1268.

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Prepare your organization for the future with technology training from Packt https://www.opensesame.com/site/blog/prepare-your-organization-for-the-future-with-technology-training-from-packt/ https://www.opensesame.com/site/blog/prepare-your-organization-for-the-future-with-technology-training-from-packt/#respond Thu, 28 Feb 2019 18:34:25 +0000 /site/?p=10730 Technology is moving at the speed of light. Is your workforce ready? Keeping up with today’s fast-paced technology is no small feat. Digital transformation, machine learning, artificial intelligence— with so many emerging trends, it’s challenging to stay up to date on the latest technology. So it’s no surprise that providing your learners with current and... Read more »

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Technology is moving at the speed of light. Is your workforce ready?

Keeping up with today’s fast-paced technology is no small feat. Digital transformation, machine learning, artificial intelligence— with so many emerging trends, it’s challenging to stay up to date on the latest technology. So it’s no surprise that providing your learners with current and relevant training can be a bit daunting.

With many organizations embracing open source software (OSS), technical advances that move at lightning speed, and a constant demand for better, faster business solutions, your technical staff faces a constant and urgent need to stay up to date in their field.

Gone are the days of traditional IT certifications. Today’s technology simply changes too quickly to adhere to these traditional, rigid training protocols which require long time commitments and often come with a hefty price tag. The future is here— and it’s continuous and dynamic elearning that’s available anytime, anywhere.

How can your organization leverage today’s new technology?

Technology is no longer sequestered to IT staff and programmers. Today, the practical applications are vast and rapidly expanding. For example, Amazon Web Services (AWS) is now the most popular and widely used cloud platform. Administering and deploying your organization’s applications on AWS makes them more resilient and robust, keeping your organization safe and secure.

And, experienced data scientists can leverage the power of Big Data to provide you with meaningful results and actionable business takeaways, as well as increase efficiencies and innovation to keep your organization agile and competitive.

In fact, a worldwide survey of 196 organizations by Gartner, Inc. showed that 91% of organizations have not yet reached a “transformational” level of maturity in data and analytics. OpenSesame can help you with training from our newest publisher, Packt.

Give your learners the training they want and need.

Now included in our most popular offering, OpenSesame Plus, Packt is the premier publisher of elearning courses on emerging trends in technology. With new courses added monthly, our catalog covers a vast number of topics and trends, including:

  • Programming languages like Python, R, and SAS,
  • Tools and techniques like TensorFlow, Keras, and PyTorch, as well as
  • Enterprise platforms like AWS, Google Cloud, and Microsoft Azure.

New to technology trends? We’ve made it easy to provide your learners with access to critical training they need to stay up to date. Check out these OpenSesame Curated Lists from Packt to get a jump on your training programs:

If you’re not familiar with Curated Lists, check out this blog article to learn more.

For more information on Packt or to get help with finding the courses you need, contact your Customer Success Manager, our Customer Support team, or call (503) 808-1268.

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Increase compliance training completion rates with new WILL Interactive courses https://www.opensesame.com/site/blog/increase-compliance-training-completion-rates-with-new-will-interactive-courses/ https://www.opensesame.com/site/blog/increase-compliance-training-completion-rates-with-new-will-interactive-courses/#respond Tue, 26 Feb 2019 20:03:18 +0000 /site/?p=10704 Ensure a happy workplace and prevent costly incidents. While many regard compliance training as a required aspect of employment, we all know how important it is in aiding awareness, knowledge, and positive actions that contribute to a harmonious work environment. Sexual harassment prevention training, specifically, is quickly growing to be one of the most important—and... Read more »

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Ensure a happy workplace and prevent costly incidents.

While many regard compliance training as a required aspect of employment, we all know how important it is in aiding awareness, knowledge, and positive actions that contribute to a harmonious work environment.

Sexual harassment prevention training, specifically, is quickly growing to be one of the most important—and highly-regulated— amongst all compliance requirements. Beyond preventing employee duress and saving your organization from costly and tarnishing incidents, it addresses critical needs ushered by the #metoo movement and today’s focus on workplace equality.

Delaware, the most recent state to enact mandatory annual employee and supervisor sexual harassment prevention training, is further proof that not only is this training needed, but that the regulations are becoming ever more stringent. So, ask yourself: does your company have the right training in place?

Compliance training your learners want to take.

Getting your learners to take required compliance training can present quite a challenge. That’s why we’re so excited about our new WILL Interactive courses that will help make this part of your job much easier.

If you’re new to WILL Interactive, the movie-quality courses utilize immersive, real-life scenarios that encourage the learner to drive the story by choosing how to respond to each situation. Available in our most popular subscription offering, OpenSesame Plus, the award-winning Common Ground: Sexual Harassment and Abusive Conduct Prevention courses are, by far, the most popular in our catalog.

The Common Ground: Sexual Harassment and Abusive Conduct Prevention courses are now available in new versions:

Throughout this year, we’ll be adding new, engaging and effective content from WILL Interactive including active threat response, Common Ground for additional industries, and OSHA, so stay tuned!

Not sure about your state’s sexual harassment prevention training requirements? Check out this handy guide to help you stay on top of the ever-changing regulations.

For more information on WILL Interactive or to get help with finding the courses you need, contact your Customer Success Manager, our Customer Support team, or call (503) 808-1268.

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[FREE WEBINAR] 2019 learning technologies: what’s hot and what’s not? https://www.opensesame.com/site/blog/free-webinar-2019-learning-technologies-whats-hot-and-whats-not/ https://www.opensesame.com/site/blog/free-webinar-2019-learning-technologies-whats-hot-and-whats-not/#respond Sun, 13 Jan 2019 23:29:21 +0000 /site/free-webinar-2019-learning-technologies-whats-hot-and-whats-not/ How are your plans for learning technologies in 2019 looking? If you think there’s too much noise out there, and not enough hard fact, you’re not alone. Will artificial intelligence top the charts this year as the hottest technology in L&D or is that all buzz?  Has adaptive or personalized learning finally peaked out and... Read more »

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How are your plans for learning technologies in 2019 looking? If you think there’s too much noise out there, and not enough hard fact, you’re not alone. Will artificial intelligence top the charts this year as the hottest technology in L&D or is that all buzz?  Has adaptive or personalized learning finally peaked out and become part of our standard L&D strategy?

To uncover what’s really happening in learning technology, use the results from the sixth annual Learning & Development Global Sentiment Survey to help you plan your L&D strategies for 2019 and beyond, based on hard numbers and sound analysis.

The survey asks respondents from all around the world to choose the hottest technology from the following list:

    • Virtual and augmented reality

    • Consulting more deeply with the business

    • Personalization/adaptive delivery

    • Showing value of L&D

    • Mobile delivery

    • VideoCollaborative/social learning

    • Neuroscience/cognitive science

    • Developing the L&D function

    • Micro learning

    • Learning analytics

    • Curation

    • Learning experience platforms

    • Artificial intelligence

    • Performance support

Register now for a free webinar to learn the results and plan for 2019

On 5 February, 2019, ioin Donald H Taylor, Chairman of the Learning and Performance Institute, and OpenSesame for a live webinar to learn more about the results of the survey and what technologies everyone’s talking about, which are over-hyped, which are set to stay, and how learning and development trends varies by geography.

Donald H Taylor is a 30-year veteran of the learning, skills and human capital industries, with experience at every level from design and delivery to chairman of the board. He has been chairman of the Learning and Performance Institute since 2010. His background ranges from training delivery to director and vice-president positions in software companies. Donald has been a company director and shareholder for three companies through start up, growth and acquisition.

Register today to save your seat!

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Get a head start on designing your training program with OpenSesame Curated Lists https://www.opensesame.com/site/blog/get-a-head-start-on-designing-your-training-program-with-opensesame-curated-lists/ https://www.opensesame.com/site/blog/get-a-head-start-on-designing-your-training-program-with-opensesame-curated-lists/#respond Sun, 13 Jan 2019 23:29:21 +0000 /site/get-a-head-start-on-designing-your-training-program-with-opensesame-curated-lists/ What training do your learners need today? To say that L&D runs lean is an understatement. With limited time, budget, and resources, L&D teams like yours are relying more on their trusted content partner for curation to save time, learn about hot training topics, and prepare the organization for the future. This is where OpenSesame... Read more »

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What training do your learners need today?

To say that L&D runs lean is an understatement. With limited time, budget, and resources, L&D teams like yours are relying more on their trusted content partner for curation to save time, learn about hot training topics, and prepare the organization for the future.

This is where OpenSesame and our team of curation experts can help. We’ve worked with hundreds of organizations like yours helping them find, curate, and deploy courses to learners. Harnessing this experience we’ve created OpenSesame Curated Lists—a quick and easy way for you find expertly curated courses to help your learners hone critical business skills, prepare for a new role, achieve organizational competencies, and more.

Check out the new OpenSesame Curated Lists

With Curated Lists, you’ll save time searching for courses and get a head start with pre-curated learning paths for the most common training challenges. To see the first available Curated Lists, go to www.opensesame.com, click Courses in the page header, and then click View Lists in the new Curated Lists section. Curated Lists are organized into intuitive groupings to help you quickly find the training topics you need, including:

    • Frequently requested learning paths,

    • Introduction to new topics and skills,

    • Advancement in critical business and interpersonal skills, and

    • Preparation for new positions and responsibilities.

At a glance, you can see how many courses are in each Curated List and whether the courses in each List are included in our most popular subscription offering, OpenSesame Plus. Within each Curated List, you’ll be able to see additional information including course ratings, length, publishers, and (when logged in) you can view a course demo if one is available. Our curation experts regularly update Curated Lists to ensure you always have access to the most current and relevant content. You can easily stay up to date with changes to Curated Lists by following your favorite ones. Just click the List and then click the Follow button.Log into your OpenSesame account or, if you’re new to OpenSesame, register to create one. You’ll see the Curated Lists you’re following within My Lists in the All tab as well as the new Following tab.Need to make changes to a Curated List? No problem. Within the List, select Duplicate from the List settings menu (gear icon) to create a copy, enter a list title and description, and click Duplicate. Your new duplicated List can be found in the All and Created tabs. You can now add, remove, and organize courses as needed. Note that duplicated Lists will not reflect any course updates from OpenSesame.From here, Lists you’ve duplicated and modified work like all your other Lists. You can collaborate with stakeholders, collect feedback, view course demos, and easily add courses to your LMS for quick deployment to learners.

We’re here to make your job easier, including curating so you don’t have to. Share with us what other Curated Lists you would like to see in the future by visiting the OpenSesame Community, click the Looking for elearning recommendations topic, and then select the Request new Curated List topics post. Our curation team will review your requests for future Curated Lists.

For more information contact your Customer Success Manager or our Customer Support team.

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Save time curating courses with machine learning-driven OpenSesame Smart Lists https://www.opensesame.com/site/blog/save-time-curating-courses-machine-learning-driven-opensesame-smart-lists/ https://www.opensesame.com/site/blog/save-time-curating-courses-machine-learning-driven-opensesame-smart-lists/#respond Mon, 26 Nov 2018 00:00:00 +0000 /site/?p=1503 In today’s digital information age, the amount of information and data we have can be a double-edged sword. On the one hand, we have access to almost any information at any time. But on the other, it can be challenging to filter through it all to find exactly what we need. The same is true... Read more »

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In today’s digital information age, the amount of information and data we have can be a double-edged sword. On the one hand, we have access to almost any information at any time. But on the other, it can be challenging to filter through it all to find exactly what we need.

The same is true in L&D when curating elearning courses for your learners. We often hear from organizations like yours that the time it takes to find, curate, and deploy courses in your LMS can be enormous.

This is why we’re so excited about OpenSesame Smart Lists—leveraging machine learning for content curation, it’s built specifically to help you create lists of courses on one or multiple training topics specific to your organization. Smart Lists use a powerful algorithm including your prior course selections, course completions, and learner ratings, combined with an intuitive list builder to recommend courses that fit your training needs.

How to use Smart Lists

Using Smart Lists is easy—and fast. Log into your OpenSesame account and select My Lists from your account menu in the top right corner. If you’ve used OpenSesame Lists, you’ll see your existing Lists. To quickly find new course recommendations, simply click New Smart List.Next, provide your preferences for training topics, language, seat time, and if you prefer courses in the OpenSesame Plus subscription.

You can create your course list from here by clicking Create your list, or choose advanced options to select specific publishers, course features, and if you prefer new courses.

Your course recommendations will be presented in a new List with each training topic organized in a separate group with the top five courses each. For easy organization and tracking, the List title defaults to the date it was created, which you can edit, along with the description.As with other Lists you’ve created yourself, you can share them with your stakeholders to collaborate, give and receive feedback, preview course demos, and add all or selected courses to your LMS.

How to use Smart Groups

To further save you time curating courses for your learners, we’ve also added Smart Groups—a quick way to add courses to Smart Lists or lists you create yourself. To search for and add additional courses to an existing List, simply click Add Courses located next to the course group.With the Smart Groups panel, you can browse additional course recommendations for the selected group. The courses displayed are based upon the keyword (group name) and the recommendation algorithm tailored to your organization’s preferences.You can change the keyword or set a variety of filters to further refine your results, including seat time, languages, course features, publishers, new or mobile-ready courses, and those available in the OpenSesame Plus subscription. See a course you like? Add it to the List by clicking on the Add to list icon. Once you’ve created and refined your course list, you can easily add it to your LMS and deploy it to your learners.

For more information contact your Customer Success Manager or our Customer Support team.

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Measure the performance of your elearning program with new dashboards and enhanced reporting https://www.opensesame.com/site/blog/measure-performance-your-elearning-program-new-dashboards-and-enhanced-reporting/ https://www.opensesame.com/site/blog/measure-performance-your-elearning-program-new-dashboards-and-enhanced-reporting/#respond Tue, 16 Oct 2018 00:00:00 +0000 /site/?p=1504 We often hear from organizations like yours that measuring the success of your training program can be challenging and time-consuming. With limited L&D resources and budget, as well as tools that can be less than intuitive, training professionals are often left to go on gut feeling or anecdotal feedback. In fact, in a recent OpenSesame... Read more »

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We often hear from organizations like yours that measuring the success of your training program can be challenging and time-consuming. With limited L&D resources and budget, as well as tools that can be less than intuitive, training professionals are often left to go on gut feeling or anecdotal feedback. In fact, in a recent OpenSesame customer survey, 40% of organizations reported difficulty in collecting meaningful data as a top challenge in measuring the success of their training program.*

Good news—it’s about to get a whole lot easier. We’ve added a new dashboard and enhanced reporting to help you glean meaningful insights and course correct where necessary. Coming this fall to OpenSesame Plus customers and early in 2019 for other license options, Insights includes the Activity Report and a powerful new dashboard that will at-a-glance show you meaningful metrics like percentage of seats used, enrollments per learner, percentage of courses completed, and the average rating for courses taken.


Need more detail? You’ll be able to select a specific date range and see key information over time including:

  • License usage

  • Enrollments and completions

  • Most active and least active learners

  • Most used and highest-rated courses

  • Least used and lowest-rated

To access the Insights dashboard, you will log into your OpenSesame account and select My Insights from the menu. You’ll be able to identify areas of improvement, like poorly-performing courses, and our outstanding Curation and Customer Success teams are here to help you find replacements your learners will love. Because our catalog includes a variety of styles and formats, we have the courses you need to keep your learners engaged and keep your training program on track.

For more information contact your Customer Success Manager or our Customer Support team.

*TechValidate survey of 65 users of OpenSesame, 28 May, 2018

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Microsoft 2019 – What to expect https://www.opensesame.com/site/blog/microsoft-2019-what-expect/ https://www.opensesame.com/site/blog/microsoft-2019-what-expect/#respond Tue, 09 Oct 2018 00:00:00 +0000 /site/?p=1505 For devotees of Microsoft Office, it is almost time for the unveiling of new versions of Excel, Word, Outlook, PowerPoint, and the rest of the important office apps used by many companies like yours. How this year will be different from the rest For past product releases in 2007, 2010, 2013, and 2016, we saw that... Read more »

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For devotees of Microsoft Office, it is almost time for the unveiling of new versions of Excel, Word, Outlook, PowerPoint, and the rest of the important office apps used by many companies like yours.

How this year will be different from the rest

For past product releases in 2007, 2010, 2013, and 2016, we saw that depending on your level of enthusiasm for the new features, buyers either rushed out to upgrade or decided to wait another three years to see what comes next.

What makes Office 2019 different is two things:

There aren’t very many new features, and you probably already have them (if you use Office 365).

In 2015 Microsoft decided to be more like popular cloud-based apps, such as Salesforce or Google Apps, by updating their apps on a more regular basis. For Windows 10, this meant monthly security updates and semi-annual feature updates. For Microsoft Office, this meant a push hard to encourage people to use their subscription-based Office 365 product and that they would reward you as their Office 365 customer with monthly updates.

If, however, you do not get your Office through Office 365, then your version of Excel 2016 is that same version that was released three years ago, without any of the intervening feature updates.

What to expect with Office 2019

In October, Microsoft is expected to officially take the latest versions of Excel, Word, PowerPoint, Outlook, and Access, along with all the feature updates that Office 365 users have already received, and call it Office 2019.

If you are an Office 365 user, you’ll see very little difference. If you are NOT an Office 365 user, and your organization does plan to move from the “traditional” version of Excel 2016 to 2019, here are some of the new features you can look out for:

Improved graphics:  Excel (and other Office apps) now support SVG image files, which can be scaled to any size without looking fuzzy, as well as 3D models.  The 3D model’s option sounds like something engineers might use, but really it’s great for clipart – you can grab a 3D model from Microsoft’s library at Remix3D.com and then tilt or rotate it to just the right angle to fit your need.

Ink & Stylus support:  On computers with a touchscreen or stylus you can draw freehand directly on your spreadsheet (or document in Word) using a variety of virtual pens and pencils.  You can convert your sketches to shapes if needed, and your customized pens will show up in any Office app.

Improved sharing and co-authoring:  It’s now very easy to share a spreadsheet from inside Microsoft Excel, which can include the ability to allow someone else to co-edit the spreadsheet with you at the same time.  This requires a cloud storage solution such as Microsoft’s OneDrive, SharePoint, Groups, or Teams, but can also work with some third-party solutions such as Dropbox.

New Charts, Functions, and Features: There are a handful of new charts and functions, the most useful of which might be the Stock Quote function.  A few new features can be handy, including the autosave feature for cloud-hosted files, and the Microsoft Translator tool to work with different languages.

Overall there is no big “wow” feature added to Excel this time, just lots of smaller but solid new tools and features that help to improve the world’s most popular number-crunching app.

Check out Bigger Brains elearning courses, offered through OpenSesamefor all your Microsoft Office training needs. Bigger Brains is focused on improving the productivity and skills of business professionals. For more information please contact support@opensesame.com or visit www.opensesame.com

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Complete your CPE credits by the end of 2018 with new tax and accounting courses https://www.opensesame.com/site/blog/complete-your-cpe-credits-end-2018-new-tax-and-accounting-courses/ https://www.opensesame.com/site/blog/complete-your-cpe-credits-end-2018-new-tax-and-accounting-courses/#respond Wed, 19 Sep 2018 00:00:00 +0000 /site/?p=1506 In the highly regulated and constantly evolving tax and accounting industry, continuing education is not only recommended, but required, in order to stay up-to date on the changing laws as well as to maintain your CPA certification. In a tumultuous period for regulation change—one that includes the Tax Cuts and Jobs Act and the Bipartisan... Read more »

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In the highly regulated and constantly evolving tax and accounting industry, continuing education is not only recommended, but required, in order to stay up-to date on the changing laws as well as to maintain your CPA certification. In a tumultuous period for regulation change—one that includes the Tax Cuts and Jobs Act and the Bipartisan Budget Act, along with new technologies and investment opportunities like cryptocurrency—the need for top-notch education is greater than ever.

Fall is upon us, which means that soon the end of 2018, along with CPE credit deadlines for most states, will be here. Whether you’re a small business, a tax and accounting firm, or a large organization with a full-time accounting staff, this is a great time for you or your accounting staff to review your current CPE credit standing, complete outstanding requirements, and submit them before the end of the year.

OpenSesame can help you fulfil your CPE requirements with industry-leading courses from our new publisher, Wolters Kluwer CCH CPELink. With over 300 courses on topics like taxation, accounting, auditing, and regulatory ethics—all offering CPE credits—you’re sure to find exactly the courses you need to stay current with your certifications.

You can learn more about Wolters Kluwer CCH CPELink and see the available courses. For more information call (503) 808-1269, contact your Customer Success Manager, or our Customer Support team.

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Don’t panic – security breaches https://www.opensesame.com/site/blog/dont-panic-security-breaches/ https://www.opensesame.com/site/blog/dont-panic-security-breaches/#respond Wed, 22 Aug 2018 19:57:25 +0000 /site/?p=1507 Xbox, Intercontinental Hotels, Arby’s, Veriphone (the largest manufacturer of point of sale terminals), Dun & Bradstreet, amongst many other organizations, all had data breaches in 2017 and 2018.  Data breaches from companies this size generally compromise millions of records – likely some of yours personally – and can do irreversible damage to your organization and... Read more »

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Xbox, Intercontinental Hotels, Arby’s, Veriphone (the largest manufacturer of point of sale terminals), Dun & Bradstreet, amongst many other organizations, all had data breaches in 2017 and 2018.  Data breaches from companies this size generally compromise millions of records – likely some of yours personally – and can do irreversible damage to your organization and the customers you serve.

Understanding where your department sits on the security spectrum

Do you know what questions to ask to protect yourself or when investing in security software?  Is there a plan in place if a breach occurs, despite rigorous security measures? How will you be affected?  How will your customers? The number of questions to address can seem endless and overwhelming, especially when starting the evaluation of your cybersecurity efforts. Consider the following key points to start:

Begin with CIA

There are three areas in cybersecurity, commonly called the CIA: Confidentiality, Integrity and Availability.  Start by identify each of your organization’s assets: tangible, intangible, digital, and then run through CIA with each asset to identify gaps in protection or priorities to take.

Confidentiality

Do you hold information or data that if disclosed without permission could harm either your company or customers of your organization? These include:  patient records, human resources records, and financial documents, which until publicly released, are all confidential. After listing all business assets within your company, start organizing assets by confidentially importance and outlining special measures needed to protect them.

Integrity

How would alteration of a confidential record impact a customer or your organization? Imagine that you have a lethal reaction to penicillin and your records were compromised to update your medical chart. It is easy to think about the consequences that could produce.

Availability

What does lack of availability cost for your customers to be without access to your products and services?  Before cybersecurity issues, it was easier to “guarantee” availability with back-up generators and back-up systems. Today, we need that and defense systems against cyber criminals.

Enterprise security has undergone a serious change over the past few decades, brought on by rising technology advances, such a new mobile devices, Cloud computing, artificial intelligence and more. CIOs and security specialists have been under enormous pressure to keep their networks, data and assets, safe and secure in this increasingly sophisticated threat landscape. It’s critical that professionals stay on top of new security scenarios to counter the threats of today’s hackers, criminals and cyber-terrorists. Consider Watch IT’s online course series Enterprise Security: Exploring a risk-centric and threat centric approach offered through OpenSesame, to better prepare your employees to cope with the security risks and challenges that come with today’s complex and rapidly evolving enterprise environment.

OpenSesame offers the world’s most comprehensive library of elearning courses to help build the most productive and admired workforces. Contact us at (503) 808-1268 or support@opensesame.com for more information.


About the Author: Ann Boland, EVP Marketing and Brand Management at NeuVanta, parent company of Watch IT.

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Phasing out Flash: all your courses will be mobile ready by 2019 https://www.opensesame.com/site/blog/phasing-out-flash-all-your-courses-will-be-mobile-ready-2019/ https://www.opensesame.com/site/blog/phasing-out-flash-all-your-courses-will-be-mobile-ready-2019/#respond Wed, 15 Aug 2018 21:00:47 +0000 /site/?p=1508 In the early 2000s, Flash became the dominant platform for online videos, interactive sites, and games. If you’ve watched anything on YouTube or any other video streaming provider, it’s guaranteed that you’ve used Flash to view it. The Adobe honeymoon period started to end in 2010 when Apple famously refused to allow Flash on iPhones... Read more »

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In the early 2000s, Flash became the dominant platform for online videos, interactive sites, and games. If you’ve watched anything on YouTube or any other video streaming provider, it’s guaranteed that you’ve used Flash to view it. The Adobe honeymoon period started to end in 2010 when Apple famously refused to allow Flash on iPhones and iPads— in part because it was originally designed for desktop browsing, not mobile, which led to performance problems and battery drain, and also due to its security flaws.

In July 2017, Adobe announced that by the end of 2020 they’ll no longer update or distribute Flash. In addition, the most recent updates for many leading browsers, such as Chrome and Firefox, have been disabling Flash by default.

What does the end of Flash mean for OpenSesame courses?

As of January 2018, we no longer accept new courses that use Flash and remaining Flash courses will be removed from our catalog by 31 December 2018. However, if you’ve purchased any Flash courses and prefer your learners take that version, or your learners have Flash courses in progress at the end of 2018, they’ll be able to finish them without any interruption.

Many of the OpenSesame elearning course publishers have already replaced the Flash content in their titles with HTML5, which has been gaining momentum as a steady Flash alternative. In addition to HTML5’s mobile and security advantages, it doesn’t require users to download and install a plugin, which Flash does. (If you’re curious about the differences, there’s a general rundown available here.)

If you would prefer to avoid courses using Flash entirely and focus on HTML5-only courses, you can narrow your search in the OpenSesame course catalog by using the “Mobile Ready” filter in the left-hand column of the results page.

We want you and your learners to have the best possible experience with OpenSesame. While our full catalog will be mobile-ready in 2019, we don’t recommend taking long, highly technical courses—like programming, on a mobile device.

What if I encounter problems with an OpenSesame course using Flash?

If you are experiencing any problems with Flash, it would be worth visiting this Adobe webpage to troubleshoot as a first step and check to see if you have the most up-to-date version of Flash installed.

What if I have more questions about OpenSesame courses using Flash?

Throughout this transition away from Flash, we are eager to help you every step of the way with questions, concerns, or problems. Contact us via live chat on opensesame.com, via email at support@opensesame.com, or by phone at (503) 808-1268.

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Get started on employee development training https://www.opensesame.com/site/blog/get-started-employee-development-training/ https://www.opensesame.com/site/blog/get-started-employee-development-training/#respond Wed, 01 Aug 2018 22:44:14 +0000 /site/?p=1509 Human capital is, in fact, the most valuable resource for every company. Constant growth for employees is vital to compete in ever-changing industries. Businesses are recognizing this: over ¼ of businesses surveyed across the U.S. and Canada are increasing their budget for learning and development programs. This is perhaps due to the fact that in... Read more »

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Human capital is, in fact, the most valuable resource for every company. Constant growth for employees is vital to compete in ever-changing industries. Businesses are recognizing this: over ¼ of businesses surveyed across the U.S. and Canada are increasing their budget for learning and development programs. This is perhaps due to the fact that in the U.S., 92% of these executives recognize a gap in the workforce skill set.

Employee development can appear to be costly for an organization because it incurs time, opportunity cost, and miscellaneous training expenses. However, if an employee feels underutilized or unqualified for their job, it leads to a domino effect of unproductivity, ultimately affecting the wellness of the entire company. There are cost effective methods such as mentorship and elearning for development training discussed below, to start filling in the identified gaps.

Growth of elearning

Many of us live the on-the-go, busy lifestyle that is embedded in American culture, leaving little time or priority for tasks that do not lead to immediate results. In fact, almost half of businesses surveyed in 2017 revealed that motivating employees to make the time to learn and step away from their work is the number two challenge in their learning and development programs.

Professionals are seeing the benefits of online training, which includes higher retention, engagement, and test scores for employees, all at a low cost for the employer.

Get Started – Make a Plan

After identifying where the gaps lie, do you suddenly feel overwhelmed? Start with SMART goals. When creating a development training plan, keep these aspects in mind:

SMART goals are different because it breaks down the big picture goal into smaller, attainable steps. These also help out with consistency as creating a time based plan allows an individual to gradually make progress instead of procrastinating until the very end. It also allows for flexibility for each individual, but consistency in the foundation on which these goals are formed.

Keeping one another accountable and motivated is also important. Assigning a mentor or manager to check in with weekly or monthly helps one another stay on track. As this training evolves into a company wide initiative, prioritising this effort will result in long run benefits, further developing a culture of learning.

With gradual training, employees can avoid being stagnant and continue to develop their skills to success. To get started on learning more about employee development training and its role within your company, here are some of the many courses available through OpenSesame that are 30 minutes or less:

OpenSesame offers the world’s most comprehensive library of elearning courses to help build the most productive and admired workforces. Contact us at (503) 808-1268 or support@opensesame.com for more information.

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Help us improve how quickly you find courses and gauge how your training program is performing https://www.opensesame.com/site/blog/help-us-improve-how-quickly-you-find-courses-and-gauge-how-your-training-program-performing/ https://www.opensesame.com/site/blog/help-us-improve-how-quickly-you-find-courses-and-gauge-how-your-training-program-performing/#respond Mon, 23 Jul 2018 17:14:09 +0000 /site/?p=1510 We’re committed to providing you with the best elearning courses, tools, and services available to ensure your learners are engaged—while streamlining and simplifying how you manage your training programs. You may have seen some of the recent enhancements we’ve made to Lists or heard about new courses we’ve added to our catalog; for example, Small... Read more »

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We’re committed to providing you with the best elearning courses, tools, and services available to ensure your learners are engaged—while streamlining and simplifying how you manage your training programs. You may have seen some of the recent enhancements we’ve made to Lists or heard about new courses we’ve added to our catalog; for example, Small Acts Collectiona leadership microlearning bundle from Mindscaling.

This year, we’re also focusing on improving the efficiency of your training program through automated course curation and recommendations as well as enhanced elearning reporting and analytics.

Course curation and recommendations

Our dedicated Customer Success and Curation teams are here for you as your trusted advisors to help you find the best courses possible. However, at times, you may need to find courses quickly on  your own. We are improving our catalog’s search capabilities and automating course recommendations so you can find the courses you need quickly and easily.

OpenSesame Lists are the most common way to curate courses to address various training needs. We will be adding a new way to search for courses in your Lists with a new “Add courses” pane where you can see courses relevant to a group of courses you have already selected and then filter the related courses by seat time, language, and more. Later, we will be adding automated course recommendations based on courses within the List and group, your search parameters, and customer ratings.

Here is an early sneak peak of the new “Add courses” pane in Lists:

eLearning analytics and ease of use

Measuring the effectiveness of training programs can be challenging. To save you time and provide a clear picture of your elearning program’s performance, we will first make it easier to find and manage everyday tasks like browsing and curating courses, and updating your account settings and preferences.

Later, we’re enhancing your administrator dashboard to show metrics like course usage, completion rates, and trends over time. You will then be able to customize your dashboard, benchmark your company’s training program against other organizations like yours, and identify gaps in your elearning courses as well as how to improve engagement in your training program.

We value your opinion

We are here to help you be heroes in your organization and make your job in L&D easier. As we work on these new tools, we want to meet with you to ensure we are simplifying your daily tasks and helping you create engaging training programs.

You can provide feedback to us in several ways:

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Supporting an LGBT inclusive workplace https://www.opensesame.com/site/blog/supporting-lgbt-inclusive-workplace/ https://www.opensesame.com/site/blog/supporting-lgbt-inclusive-workplace/#respond Fri, 29 Jun 2018 23:46:52 +0000 /site/?p=1511 Much progress has been made in recent years to support those that identify as Lesbian, Gay, Bisexual, and Transgender (LGBT) in our social consciousness, including in the workplace. Non-discriminatory workplaces are on the rise as ethnic and gender diverse workforces are proven to have financial returns above their industry mean. The definition of a diverse... Read more »

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Much progress has been made in recent years to support those that identify as Lesbian, Gay, Bisexual, and Transgender (LGBT) in our social consciousness, including in the workplace. Non-discriminatory workplaces are on the rise as ethnic and gender diverse workforces are proven to have financial returns above their industry mean. The definition of a diverse and non-discriminatory workforce should reflect our increasingly aware society, moving to include LGBT identification as a factor of diversity.

Small successes amongst ongoing challenges

Organizations are embracing that societal awareness as an increasing number of employers have earned perfect scores on the Human Rights Campaign’s Corporate Equality Index, a study which rates workplaces on LGBT equality. In 2012, only 319 employers scored a perfect 100 percent on the Index, whereas in 2018, a record 947 employers scored a perfect 100 percent. This increase marked the critical move to support the LGBT community in the workplace.

Unfortunately, the LGBT community has hurdles beyond racial and gender markers to become comfortable and secure in the workplace. Earlier in 2018, a teacher in Miami, Florida claimed she was fired from her job solely for identifying as gay. With discrimination of that kind still prevalent in the workplace, it is important to encourage a tolerant and accepting work environment that fully supports non-discrimination practices.

Increase productivity with LGBT inclusivity training

LGBT inclusivity in the workplace is necessary for a more productive and diverse workforce. To quote the Human Rights Campaign’s Corporate Equality Index, “It’s no surprise that many top-scoring businesses are also top-performing businesses. They know that creating inclusive workplaces and communities where their employees can thrive is an investment in their own competitive edge.” Therefore, it is also no surprise that fighting discrimination and encouraging tolerance is important for the success of the modern workplace.

Guarantee that your organization supports an LGBT-friendly workplace and become one of those employers considered the “Best Place to Work for LGBTQ Equality” in the Human Rights Campaign’s Corporate Equality Index with LGBT diversity and inclusion courses through OpenSesame. Listed below are just some of the courses offered that train employees and managers on how to create a diverse, non-discriminatory, and LGBT-friendly workplace:

OpenSesame offers the most comprehensive catalog of elearning courses from the world’s top publishers. Contact OpenSesame today to speak with course curation specialist on how to meet the needs of a diverse workforce through elearning at info@opensesame.com

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Getting off the content treadmill https://www.opensesame.com/site/blog/getting-content-treadmill/ https://www.opensesame.com/site/blog/getting-content-treadmill/#respond Thu, 28 Jun 2018 22:30:47 +0000 /site/?p=1512 If you work in an LMS role or content creation or curation, we know the pressure of continuously supplying relevant and quality courses can be a point of stress. It can feel like you must keep working at breakneck speeds to meet your organization’s short-term needs, leaving you with little time to create new courses... Read more »

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If you work in an LMS role or content creation or curation, we know the pressure of continuously supplying relevant and quality courses can be a point of stress. It can feel like you must keep working at breakneck speeds to meet your organization’s short-term needs, leaving you with little time to create new courses around topics that accomplish long-term organizational goals. Is this feeling you have? This is known as the “content treadmill”. But how can an L&D professional keep up with the amount of course content they need to create when under budgetary and time pressure? If you find yourself on the content treadmill, maybe it’s time to reevaluate your current course content supply and decision-making method.

In poll taken during OpenSesame and ATD’s webinar, “Buy or build: what’s right for your training program?” featuring Donald Taylor, Chairman of the Learning and Performance Institute, when L&D professionals were asked what the biggest challenge of being an L&D professional is, the most common response was “lack of time”.

Content curators today feel under pressure to provide training content that is high quality and fulfill brand guidelines, but feel stymied in doing so due to time constraints and the sheer volume of content needed. Modern learning managers not only have to supply mandatory organizational training, but also informative content that contains new information about products or technology that is to be consumed quickly and then, possibly irrelevant in a short time period.

To provide the amount of content your organization needs at a cost that is reasonable, purchasing off the shelf course content from vendors, such as OpenSesame, can be the most cost effective and time sensitive method of doing so. With the amount of information the average organization needs continually increasing, L&D professionals need to provide the most modern information to its learners. Courses become outdated at a much faster pace and you alone may not be able to create internally the relevant content their organization needs.

Buying a previously curated set of courses allows L&D professionals like you to save money in cost of production, maintenance (such as content updates and localization), and the opportunity cost of your time. A set of curated courses makes it possible for different roles within an organization to receive material that is relevant to them without having the material be created internally.

This method of providing course content for your organization saves time for you to focus their efforts on improving performance and engagement with their learners.

OpenSesame offers the most comprehensive catalog of elearning courses from the world’s top publishers. For more information, please contact us at info@opensesame.com.

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New sexual harassment prevention training requirements for New York and New York City https://www.opensesame.com/site/blog/new-sexual-harassment-prevention-training-requirements-new-york-and-new-york-city/ https://www.opensesame.com/site/blog/new-sexual-harassment-prevention-training-requirements-new-york-and-new-york-city/#respond Mon, 18 Jun 2018 17:26:50 +0000 /site/?p=1513 Following California, Maine, and several other states, New York signed new legislature in April 2018 that will enforce more stringent sexual harassment prevention measures, many of which center around effective prevention training. With a nationwide push to respond to the #MeToo movement and increased discourse around sexual harassment in the workplace, state and local governments... Read more »

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Following California, Maine, and several other states, New York signed new legislature in April 2018 that will enforce more stringent sexual harassment prevention measures, many of which center around effective prevention training. With a nationwide push to respond to the #MeToo movement and increased discourse around sexual harassment in the workplace, state and local governments want to ensure a comfortable and safe work environment for all.

In addition to the state requirements, New York City passed a separate set of 11 bills called the “Stop Sexual Harassment in NYC Act.” Though the laws are generally in alignment, there are some subtle differences. With so many changes, organizations like yours understandably may have questions regarding the new requirements.

This simple guide will help you better understand the training requirements for both New York and New York City, introduce you to applicable elearning courses, and help you prepare your organization to comply with the new laws.

Specific training for employees and supervisors comprises a large portion of the new laws. However, additional steps outside of training are required of employers to ensure full compliance. Here are a few examples of the new non-training requirements:

    • Creation of company sexual harassment policies and prevention programs.

    • Distribution of written anti-harassment policies in the workplace.

    • Expanded protections against sexual harassment to “non-employees” including contractors, subcontractors, vendors, consultants, and other persons providing services pursuant to a contract.

New York state training requirements – effective 9 October 2018

All New York employers are required to establish a training program and distribute a harassment policy in writing to employees on at least an annual basis. The deadline for the initial round of training is 9 October 2019.

Training must be interactive and include:

    • An explanation of what constitutes sexual harassment.

    • Examples of conduct that would constitute unlawful sexual harassment.

    • Information concerning the federal and state statutory provisions concerning sexual harassment and remedies available to victims of sexual harassment.

    • Information concerning employees’ rights of redress and all available forums for adjudicating complaints.

    • Information addressing conduct by supervisors and any additional responsibilities of such supervisors.

New York City training requirements – effective 1 April 2019

One of the new laws requires private employers with 15 or more employees (including interns) to conduct annual anti-sexual harassment training for all employees, including supervisory and managerial employees.

The annual training must be interactive and include:

    • An explanation of sexual harassment as a form of unlawful discrimination under local law.

    • A statement that sexual harassment is a form of unlawful discrimination under federal and state law.

    • A description of what sexual harassment is.

    • The complaint process available through the commission on human rights, the division of human rights, and the United State equal employment opportunity commission, including contact information.

    • The prohibition of retaliation and examples of retaliation.

    • Information concerning bystander intervention, including how to engage in bystander intervention.

    • Supervisors and managers must also be trained on their specific responsibilities in the prevention of sexual harassment and retaliation, and how to appropriately address sexual harassment complaints.

Additional NYC training considerations, not covered in elearning courses:
    • The employer’s internal complaint process for sexual harassment claims needs to be communicated to employees.

    • New employees must complete training within 90 days of employment, but new employees can carry training over from one employer to another.

    • Employers will need to keep a record of all trainings, including a signed employee acknowledgment (signature can be electronic), for three years.

Compliant courses in the OpenSesame catalog

OpenSesame already has courses that are fully compliant with the new regulations for both New York and New York City, with more coming soon.

Harassment prevention training for employees and supervisors
Harassment prevention training for employees
Harassment prevention training for supervisors

If your organization works or has employees in New York, you need to start preparing today to ensure you’re compliant with the new laws by the deadlines. For more information, you can read more about the new requirements for New York and New York City.

We’re here for you every step of the way, including helping you find courses that comply with the new laws. Email info@opensesame.com or contact your Customer Success Manager for help finding the courses you need.

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Find new and popular courses easily https://www.opensesame.com/site/blog/find-new-and-popular-courses-easily/ https://www.opensesame.com/site/blog/find-new-and-popular-courses-easily/#respond Tue, 22 May 2018 16:38:22 +0000 /site/?p=1514 We often hear that companies like yours value the breadth and depth of the OpenSesame catalog from which to choose courses. With over 20,000 courses from the world’s top publishers, we have the courses you need in the formats and languages you want. But, while it’s great to have so many options for your elearning... Read more »

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We often hear that companies like yours value the breadth and depth of the OpenSesame catalog from which to choose courses. With over 20,000 courses from the world’s top publishers, we have the courses you need in the formats and languages you want. But, while it’s great to have so many options for your elearning program, it can be time-consuming to find new or popular courses, or browse for courses in specific topics.

Good news—we’re enhancing our entire search experience to help you quickly and easily find the courses you need. Starting this summer, you’ll see some of these enhancements in two areas of the OpenSesame catalog: the course category pages and individual course cards.

Course category pages

A simple way to browse courses is by category. From either the OpenSesame homepage or from within your LMS, click Courses, and then select one of the categories: Business Skills, Safety, Compliance, Technology, Industry Specific, or Certifications. We’ve improved these pages to save you time locating new and relevant courses so your elearning content stays fresh, and your learners stay engaged.

Improved navigation will help you to browse related topics, identify new and noteworthy courses, most popular courses, and more at a glance. And, if you see a course you like, you’ll be able to add it to a List with just a few clicks.

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Course cards

The updated course cards will include new flags to notify you if the course is new or has been updated. In addition, non-English/American English courses will show the language of the course on the course card. For example, a course in Spanish will display a label showing “Spanish”. To quickly add a course to a List, you’ll simply click on the new Add to List icon on the right side of the course card, select the appropriate List, and you’re done!

Stay tuned over the next few months for more information on improved search capabilities—including finding courses in multiple languages, faster course recommendations, and more.

For more information contact your Customer Success Manager or our Customer Support team.

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Why mobile learning will determine the future of elearning https://www.opensesame.com/site/blog/why-mobile-learning-will-determine-future-elearning/ https://www.opensesame.com/site/blog/why-mobile-learning-will-determine-future-elearning/#respond Tue, 15 May 2018 18:31:38 +0000 /site/?p=1515 The use of portable hand-held devices is gaining traction in the field of training and education. With wireless networks and large data plans enabling mobility, this allows both trainers and learners to go beyond the traditional classroom and expand the wingspan of their knowledge. We’ve rounded up the top reasons why mobile learning will determine... Read more »

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The use of portable hand-held devices is gaining traction in the field of training and education. With wireless networks and large data plans enabling mobility, this allows both trainers and learners to go beyond the traditional classroom and expand the wingspan of their knowledge. We’ve rounded up the top reasons why mobile learning will determine the future of elearning.

Accessibility and convenience

The increasing affordability and accessibility of smartphones, tablets, and mobile devices, more learners will be able to have access to learning while working remotely or out in the field. Mass penetration of mobile devices is extremely high, thus, more people are given the chance to access elearning, unlike when they need to be physically present in the classroom or other learning and training institutions.

Popularity of interactive education

The attention span of the average person has dropped to eight seconds and now means it takes an effective communication tool to engage with learners and focus on elearning courses. The possibilities of creating visually appealing materials are evident through mobile learning and prove to be a great come on for trainers and educators to leverage technology.

Greater engagement of learners

eLearning becomes a potent tool to upskill learners and trainers alike. Because mobile devices are frequently on-hand, communication exchanges between trainers and learners is swift and in real-time as both parties are often online. Through this channel of open communication, questions can easily be raised and meaningful answers provided.

Takeaway: mobile learning is here to revolutionize the education system.

It would be to the advantage of learning departments  if they adopt it as soon as possible. By doing so, they are steps ahead in overhauling their curriculum, serving the needs of their stakeholders in a more responsive manner. With the speed at which the mobile market is changing, the potential for growth is elearning could be substantial. As mobile devices become more accessible to people all over the world, the demand for mobile elearning will continue to rise, and LMS providers will need to be prepared for this change.


About the Author: Mark Thomson is elearning technologies supporter with a passion for writing on topics related to education and self-development. He is a seasoned educator and head writer atassignment writing service. Mark is eager to share the latest news and research results with a wide audience through the guest blogging.

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Can unconscious bias training be more detrimental than helpful? https://www.opensesame.com/site/blog/can-unconscious-bias-training-be-more-detrimental-helpful/ https://www.opensesame.com/site/blog/can-unconscious-bias-training-be-more-detrimental-helpful/#respond Tue, 08 May 2018 21:50:38 +0000 /site/?p=1516 Is your company jumping on the unconscious bias bandwagon?  If so, great!  However, did you know that some studies indicate that implementing this training may actually cause more harm than good? How do you know what training methods will be most effective for your learners and what is the research behind it? Outdated training has... Read more »

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Is your company jumping on the unconscious bias bandwagon?  If so, great!  However, did you know that some studies indicate that implementing this training may actually cause more harm than good? How do you know what training methods will be most effective for your learners and what is the research behind it?

Outdated training has negative ramifications

Envision a training event where your learners are told they are biased in their treatment of others, are misogynist or racist. This may make an individual defensive. Rightfully so, this training approach has proven more harmful than effective and quickly abandoned.

Everyone stereotypes- is that the answer?

Academics and trainers today often send a different message: stereotyping others isn’t bad, but it is universal and something we must all aim to resist together.

However, a recent study “Condoning stereotyping? How awareness of stereotyping prevalence impacts expression of stereotypes”(1) from researchers Michelle Duguid and Melissa Thomas-Hunt argues that this “everyone stereotypes” message may actually be encouraging bias-based activity! Diguid and Thomas-Hunt theorize that the reason the “everyone stereotypes” message goes wrong is found in a cornerstone of social psychology: we are more inclined to do something if others in our group are doing it too. This means unspoken biases firm up when we believe them to be universal, and we may react to counter-examples with even greater hostility.

When the unconscious bias curricula available to trainers and learners until this point in time follows the “everyone stereotypes” model, should you be concerned? Maybe. Further studies corroborate Duguid and Thomas-Hunt’s findings need to be done before a warning siren goes off.  But for now, be aware that there are some legitimate red flags.

A new methodology

Fortunately, as research has matured, so has the approach to unconscious bias training and a third methodology is now available that flips understanding unconscious bias on its head.  Instead of “everyone stereotypes – it is ok – you just have to resist your subconscious urges,” this new model allows the learner to personally explore their own unconscious biases.  Learners are put into experiential video scenarios, assume the roles of playable characters, and make decisions as these characters.  Their decisions lead to differing real-world consequences – followed by a personal exploration of why learners made the choices they did.

This latest methodology uncovers unconscious bias at a personal level, creating internal self-reflection and eliminating the subconscious ‘follow the crowd’ inclinations brought to light by this study.

You can find training courses like these from OpenSesame publishers, such as this unconscious bias training course by WILL Interactive. If you are seeking better ways to address unconscious bias training, this training will make you glad that you decided to lead rather than just follow the crowd.

For more information please contact OpenSesame at support@opensesame.com

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How to curate the most relevant content for your learners https://www.opensesame.com/site/blog/how-curate-most-relevant-content-your-learners/ https://www.opensesame.com/site/blog/how-curate-most-relevant-content-your-learners/#respond Tue, 24 Apr 2018 22:12:18 +0000 /site/?p=1517 With the amount of courses available to L&D professionals, the manual process of evaluating elearning content can be challenging. In a recent OpenSesame webinar, Spencer Thornton, VP of Content Curation at OpenSesame, presented research that shows course utilization increases 50% when relevant courses are presented to learners. But, how do you evaluate courses and, more... Read more »

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With the amount of courses available to L&D professionals, the manual process of evaluating elearning content can be challenging. In a recent OpenSesame webinar, Spencer Thornton, VP of Content Curation at OpenSesame, presented research that shows course utilization increases 50% when relevant courses are presented to learners. But, how do you evaluate courses and, more importantly, ensure they are highly relevant to your learners?

How to overcome common challenges of content curation

Not having enough time to sort through large volume of elearning content

You don’t have enough time to evaluate the large amount of elearning content available and get everything else done. Although recommendation engines and the use of artificial intelligence (AI) to select courses are being discussed more in L&D, finding content for the vast majority of L&D professionals who do not have access to this is a manual and time consuming task.

You can overcome analysis paralysis by pushing past information overload, and focus on filtering course content down to the most relevant:

    • Ask the right questions of your learners when they take courses. Did they find the content engaging and informative?
    • Create an approach to collect internal requests. Create a simple form to collect information such as the number of people who will be taking this training and why this training is necessary.
    • Understand your organization’s priorities. Know what training is required within your organization so that budgets can be adjusted accordingly.

One size does not fit all

Learners can vary in organizations, even within departments – from the language they speak, their age, to individual learning styles. Providing one course that works for every learner is an impossible task. But how do you provide elearning content to appeal to every type of learner?

    • Provide learners with two to three courses, but only make one required so they have choices.
    • Don’t choose the content on your own. Poll your audience and collect their feedback so you can choose the best courses for them.
    • When evaluating a course in an area you do not have experience in, focus on the quality of the course and the learner experience, not on the content itself. This will help you find courses that engage your learners.
Recommendations

Content curation doesn’t have to be an impossible job.  Break it down into manageable chunks, such as evaluating one to two courses per day or filtering down the courses you are evaluating using learner feedback. Don’t let it pile up– refresh courses in your training programs on an ongoing basis so it’s easier for you and more relevant for your learners.

To learn more about choosing the most relevant content for your training program, watch the webinar recording or contact us at (503) 808-1268 for help with curating the most relevant courses for your learners.

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Improve your training programs with increased collaboration https://www.opensesame.com/site/blog/improve-your-training-programs-increased-collaboration/ https://www.opensesame.com/site/blog/improve-your-training-programs-increased-collaboration/#respond Tue, 17 Apr 2018 17:55:31 +0000 /site/?p=1518 Curating content and creating an engaging training program for your organization is no easy feat. You have to sort through large amounts of elearning courses, find the right ones for a variety of initiatives, departments, and learners, and then create impactful learning plans. On top of that, you often have to collect course feedback from... Read more »

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Curating content and creating an engaging training program for your organization is no easy feat. You have to sort through large amounts of elearning courses, find the right ones for a variety of initiatives, departments, and learners, and then create impactful learning plans. On top of that, you often have to collect course feedback from others in your organization to determine if courses are a good fit for the learning plan.

Collecting feedback and gaining your department’s consensus on which elearning courses to offer learners is not only imperative for the success of your training program, but for the success of learners in their roles. And, fostering a collaborative environment improves your L&D organization’s partnership with its stakeholders and value as a business partner.

How to collaborate within Lists

We’ve made distributing proposed courses to stakeholders and collection of feedback easy for you to manage using Lists. With the newest enhancements to Lists, you’ll be able to easily work with stakeholders in your organization to refine course selection as a team.

In addition to building and sharing a list of courses with your colleagues, you can now see feedback and notes that they’ve provided on each course to help you narrow down your course selections. No more emailing back and forth, or manually collecting feedback from multiple people! Let’s take a look at how easy the collaboration is:

1. First, add new collaborators to a list by selecting Share List from the Sharing menu.

2. For each collaborator, choose how you would like them to contribute by selecting the appropriate permissions setting: Admin, Editor, or Viewer.

Admins and Editors have the same editing abilities including adding, removing, and organizing courses but only Admin users can remove collaborators from a list. All users, including Viewers, can see the courses within a list, provide feedback, and watch course previews. Additionally, they can download course SCORM packages and add them to their Sync cart (where applicable), but Viewers cannot change the overall list. All users can add new collaborators at their equivalent or lesser permissions level.

3. Curious about who has access to the list? You can see this information by selecting View Collaborators from the Sharing menu as you are viewing a list.

4. Collect course feedback.

Each collaborator can provide a positive or negative feedback rating along with notes on each course within the list. The feedback and notes are visible to other collaborators and help to refine your course selections.

To access feedback and notes, click the feedback icon on the appropriate course within the list.

5. Use course feedback to adjust final course selection.

List Admins and Editors can use the feedback and notes provided by collaborators to decide whether the course is a good fit for the organization. You may want to consolidate courses that need to be replaced into a group like the “Need alternatives” example below. To create a new group, click the New Group button, enter a group name, and click the green checkmark. To reorder courses within groups, simply drag courses to the appropriate group using the move icon on the right side of the course.

We are here to help you select and curate courses. If you need help finding replacements for courses your team rated negatively, contact your OpenSesame Account Executive or Customer Success Manager.

As you begin collaborating on lists and collecting feedback, please contact us if you have any questions or feedback. Your Customer Success Manager or our Customer Support team would be happy to assist you as you learn these new tools.

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What motivates adult learners to choose online learning https://www.opensesame.com/site/blog/what-motivates-adult-learners-choose-online-learning/ https://www.opensesame.com/site/blog/what-motivates-adult-learners-choose-online-learning/#respond Tue, 27 Mar 2018 17:07:06 +0000 /site/?p=1519 The world of learning is progressing at a rapid pace. There are constant changes across a wide array of industries, many of which are not covered by formal education. In order for a company and its employees to move forward, it is essential to invest in e-learning and education, which helps employees achieve self-growth by... Read more »

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The world of learning is progressing at a rapid pace. There are constant changes across a wide array of industries, many of which are not covered by formal education. In order for a company and its employees to move forward, it is essential to invest in e-learning and education, which helps employees achieve self-growth by acquiring new skills.

With the increasing popularity of online learning, it is easier for adult learners to acquire knowledge through elearning platforms.

Although eLearning is a sound method to impart new skills or refresh existing ones; it’s only effective when learners are engaged enough to complete their courses. Given the ever decreasing attention spans of adult learners, it’s tougher than ever to create a course that keeps learners engaged and improve the learning outcomes of any online course.

Interested to know what elements persuade learners the most to choose online courses? Let’s take a look at some of the reasons why adult learners prefer elearning.

Engaging elements

With a multiple platforms to teach modern learners, there are varied new methods used to deliver knowledge and make elearning  more engaging. Through gamification, for example, adult learners can be motivated in a novel way which takes new approach to skill acquisition.

With thoughtful design and a wide array of elements, a course creator can create the best gamification experience for participants. New learning experiences help participants cover content from courses easily while retaining more information from them.

Use of multimedia

Online courses allow you to incorporate video, multimedia and GIFs that have much higher information retention rates. Visual learners can better connect to course materials it easier for students to learn and remember facts.

Mobile optimization

With the prevalence of microlearning, learners no longer need to learn within the confines of a classroom. Learning can take place on mobile devices such as smartphones and iPads anytime, anywhere. When the pressure to learn is removed, learning becomes a rewarding experience and feel less like a chore.

Create compelling online courses without breaking a sweat

Including all these elements in your online courses make it more consumable, thereby ensuring better engagement and learning outcomes. Introduce these elements one at a time, track learner engagement and then go for the changes.


About the author: Kamy Anderson is an ed-tech enthusiast with a passion for writing on emerging technologies in the areas of corporate training and education. He is an expert in learning management system & elearning authoring tools – currently associated with ProProfs.

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How to use Trusted Sites to prevent delays in course loading https://www.opensesame.com/site/blog/how-use-trusted-sites-prevent-delays-course-loading/ https://www.opensesame.com/site/blog/how-use-trusted-sites-prevent-delays-course-loading/#respond Mon, 26 Mar 2018 22:15:55 +0000 /site/?p=1520 OpenSesame offers you over 20,000 elearning courses from more than 150 different course publishers directly within our course catalog. Occasionally, you may launch a course that doesn’t load as expected. First, check that your pop-up blockers are off and Flash is enabled. If you still experience problems loading the course, check your browser’s Trusted Sites. What are Trusted Sites?... Read more »

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OpenSesame offers you over 20,000 elearning courses from more than 150 different course publishers directly within our course catalog. Occasionally, you may launch a course that doesn’t load as expected. First, check that your pop-up blockers are off and Flash is enabled. If you still experience problems loading the course, check your browser’s Trusted Sites.

What are Trusted Sites?

Trusted Sites are the addresses your Internet browser will accept information from. For example, you can load mainstream sites like www.google.com normally, but if you click a link that redirects to www.l33th@x0r$.ru and loads content from www.hacktheplanet.biz, your browser might decide to suspend loading in fear of being attacked.

How might Trusted Sites affect course loading within OpenSesame?

OpenSesame’s publishers may author their courses in different ways. For example, if you are browsing OpenSesame’s course catalog and start a course by WILL Interactive, your browser will verify the website and course content are coming from the same source and then allow access for your course to begin. If you then launch a new course by a different publisher, your browser might recognize content coming from a different source that doesn’t match our website’s source and decide to suspend loading.

How to prevent delayed or suspended page loads

To reassure your browser that our course content is safe and secure, you can add the course publisher’s addresses to your Trusted Sites.

Below are step-by-step guides for Internet Explorer and Chrome, on PC and Mac.

Steps for adding a publisher address to Trusted Sites

In Internet Explorer on a PC:

Click the gear icon in the upper right corner and select Internet Options from the list that appears (see screenshot below).

Next, in your PC’s Internet Options menu, go to the Security tab to click on the green Trusted Sites checkmark icon. There, ensure that the Enable Protected Mode box is empty, and click the Sites button (see screenshot below).

Enter the addresses you’d like to add by using the Add button. Once the addresses you want appear in that list, click the Close button, then OK to save the updates, and, as a final step, reload the page (see screenshot below).

How will you know which addresses to add? They’re listed in the System Requirements of the course’s profile page (see screenshot below).

In Chrome on a PC:

Click the three vertical dots in the upper right corner then select Settings from the menu that appears (see screenshot).

This will bring up your main Settings menu. Scroll to the very bottom and click on Advanced, then scroll to the bottom again and click on Open proxy settings (see screenshots).

This will bring up your Internet Properties menu. Follow the same directions provided for Internet Explorer earlier in this blog post.

In Chrome on a Mac:

Follow the first few steps in the PC instructions. Clicking Open proxy settings will open the Proxies tab in your Mac’s network preferences, which is the Mac version of Trusted Sites. Add the addresses your course needs, click the OK button, and then click Apply (see screenshot).

I hope this information is useful! If you have any questions or want to learn more about OpenSesame, please contact us at support@opensesame.com or call (503) 808-1268.

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Save time adding new courses to your LMS quickly and easily with improved Lists https://www.opensesame.com/site/blog/save-time-adding-new-courses-your-lms-quickly-and-easily-improved-lists/ https://www.opensesame.com/site/blog/save-time-adding-new-courses-your-lms-quickly-and-easily-improved-lists/#respond Mon, 26 Mar 2018 15:38:27 +0000 /site/?p=1521 As an L&D professional, we know you have a lot on your plate. From increasing employee engagement and keeping employees compliant with regulations to ensuring training programs align with business objectives, it’s more important than ever that your elearning library is robust, engaging, and up-to-date. To meet these goals and to ensure continued growth and... Read more »

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As an L&D professional, we know you have a lot on your plate. From increasing employee engagement and keeping employees compliant with regulations to ensuring training programs align with business objectives, it’s more important than ever that your elearning library is robust, engaging, and up-to-date.

To meet these goals and to ensure continued growth and success of your training program, you likely have to continuously add new courses. This often means taking hours of your day selecting, and then adding new courses to your LMS. To save you time, we’ve streamlined this process by adding new enhancements to Lists.

Whether you’ve received a curated list from OpenSesame, a colleague in your organization, or created one yourself, you can now quickly and easily select multiple courses within a list and seamlessly add them to your LMS.

Adding multiple courses at once

When viewing courses within a list in OpenSesame, simply select the courses you’d like to add to your LMS. If you use an LMS that’s integrated with OpenSesame, you’ll see a new option, Add to Sync Cart, above the selected courses. Click Add to Sync Cart and the courses and metadata for which you have a license will be added and will be now ready for deployment into your LMS.

If you use an LMS without an OpenSesame integration, the option you’ll see is Download Course Packages. Click Download Course Packages and SCORM packages and metadata for your selected courses will download to your computer for easy transfer to your LMS. The appropriate option, depending on your configuration, can also be found in the Options menu in the upper right-hand corner. (See screenshot below).

Tip: As mentioned in our blog post, Optimize your elearning program with improved Lists – part 2, there are now two ways to send lists—Invite to view your list and Send a copy of your list.

Sharing Lists

The Invite to view your list option enables recipients to view your list and see any changes you make, such as adding or deleting courses. The recipients of these lists will not be able to make any modifications to the list, such as adding courses to Sync Cart or downloading the course packages.

The Send a copy of your list option will allow recipients to modify the list, but they will not see any changes you make after sending the list. Recipients of these lists will, however, be able to add courses to Sync Cart or download course packages for transfer to the LMS (See screenshot below).

If you receive a list using the first method, Invite to view your list, and you would like to add courses from that list to your LMS, you can do so by duplicating the list. Simply select Duplicate from the Options menu. A copy of this list will be added to your Created lists, from which you’ll be able to select courses and either add them to the Sync Cart or download the course packages (see screenshot below).

For questions regarding the new enhancements, contact your Customer Success Manager or our Support team at (503) 808-1268 or support@opensesame.com.

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How to prepare for the new 2018 PMP exam update https://www.opensesame.com/site/blog/how-prepare-new-2018-pmp-exam-update/ https://www.opensesame.com/site/blog/how-prepare-new-2018-pmp-exam-update/#respond Fri, 23 Mar 2018 20:35:08 +0000 /site/?p=1522 If you or your employees are planning to schedule your Project Management Professional (PMP) exam on 26 March or later this year, you will be taking a revised version of the exam that references the September 2017 release of PMBOK® Guide – Sixth Edition, instead of PMBOK® Guide – Fifth Edition. Be sure you are... Read more »

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If you or your employees are planning to schedule your Project Management Professional (PMP) exam on 26 March or later this year, you will be taking a revised version of the exam that references the September 2017 release of PMBOK® Guide – Sixth Edition, instead of PMBOK® Guide – Fifth Edition. Be sure you are prepared!

Why the change?

The PMP exam is updated to ensure consistency in terminology, process groups, and tools that are being referenced in the PMBOK Guide – Sixth Edition. Since the PMBOK Guide was recently updated and is the primary reference for the PMP exam, the exam now needs to be updated as well to reflect any changes.

What is changing?

Changes in the PMBOK Guide – Sixth Edition release include:

  • A new chapter on the role of the project manager that focuses on effective leadership — including necessary competencies, experience and skills.

  • Two renamed Knowledge Areas that more accurately reflect which elements can be managed and which cannot:

    • Schedule Management (formerly known as Time Management)

    • Resource Management (formerly known as Human Resource Management)

  • Every Knowledge Area now features four new sections:

    • Key Concepts

    • Trends and Emerging Practices

    • Tailoring Considerations

    • Considerations for Agile/Adaptive Environments

The PMP certification is highly sought after by many professionals including business administration, IT, and more. To find the resources you need to prepare your team for the PMP exam update, consider the newly revised and popular course series, PMBOK Guide – Sixth Edition: Project Management Professional (PMP)  offered through OpenSesame.

If you’re looking for courses beyond the PMP certification preparation, OpenSesame offers nearly 400 elearning courses on effective project management skills for new leaders, experienced managers, and more. Check outExpensesby ej4, orKeep Your Projects on Trackby Skill Pill to get started.

Contact OpenSesame today at info@opensesame.com for more information regarding PMP exam preparatory courses, and other elearning courses offered through OpenSesame.

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Optimize your elearning program with improved Lists – part 2 https://www.opensesame.com/site/blog/optimize-your-elearning-program-improved-lists-part-2/ https://www.opensesame.com/site/blog/optimize-your-elearning-program-improved-lists-part-2/#respond Tue, 27 Feb 2018 00:00:00 +0000 /site/?p=1523 To create compelling elearning programs and meet the needs of a diverse workforce, you work with hundreds, if not thousands, of OpenSesame courses. Keeping them organized, sharing with the key stakeholders in your organization, and collecting feedback becomes increasingly important as your organization grows—and as you manage more courses. Lists are a great way to... Read more »

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To create compelling elearning programs and meet the needs of a diverse workforce, you work with hundreds, if not thousands, of OpenSesame courses. Keeping them organized, sharing with the key stakeholders in your organization, and collecting feedback becomes increasingly important as your organization grows—and as you manage more courses.

Lists are a great way to organize and share elearning courses. Whether you’re exploring new training topics, previewing new courses, or collaborating on new learning paths, Lists help you manage your elearning program more easily and effectively.

With new enhancements released this month, you can now enable list recipients to see changes you’ve made to lists and collect feedback on courses within a list. Log into your OpenSesame account or LMS to see My Lists and the following new enhancements:

  • Share updates to previously sent lists—when sending lists, the “Share as Read Only” option will enable recipients to see changes you’ve made to the list since sending. Recipients will be able to see if you’ve added courses, removed courses, provided feedback, and more.

  • Provide and collect feedback on courses within Lists—you can now record and collect feedback on courses within a list. Simply click the thumbs up/down button in the feedback column and add your rating as well as any notes.

Later in the year, we will be adding more great Lists enhancements—refined feedback collection, purchasing courses directly from Lists, and easily syncing Lists with your LMS. Stay tuned for more information on these and more in the coming months.

For questions regarding the new enhancements, contact your Customer Success Manager or our Support team at (503) 808-1268.

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Organize and share training easily with enhanced Lists https://www.opensesame.com/site/blog/organize-and-share-training-easily-enhanced-lists/ https://www.opensesame.com/site/blog/organize-and-share-training-easily-enhanced-lists/#respond Tue, 23 Jan 2018 00:00:00 +0000 /site/?p=1524 To create compelling training programs and meet the needs of a diverse workforce, you work with hundreds, if not thousands, of OpenSesame elearning courses. Keeping them organized, sharing with the key stakeholders in your organization, and collecting feedback becomes increasingly important as your organization grows—and as you manage more courses. Lists are a great way... Read more »

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To create compelling training programs and meet the needs of a diverse workforce, you work with hundreds, if not thousands, of OpenSesame elearning courses. Keeping them organized, sharing with the key stakeholders in your organization, and collecting feedback becomes increasingly important as your organization grows—and as you manage more courses.

Lists are a great way to organize and share training courses. Whether you’re exploring new training topics, previewing new courses, or collaborating on new learning paths, Lists help you manage your training program more easily and effectively.

This month, we will release enhancements to Lists, making them easier to use and simpler to see demo courses. Log into your OpenSesame account or LMS to see My Lists and the following new enhancements:

    • Keep your lists organized—The updated My Lists menu now shows additional information including the list author and last updated date. You can sort the lists by any column header or, quickly find the list you need by searching for specific terms using the search box.

    • Track important list details—Helpful list details such as the list description, total seat time, and list creation date are now easily visible in the header of each list.

    • Demo courses instantly without leaving the list—Simply click on the demo icon for the course (if available).

    • Access course details more easily—Refine your lists with ease with the new quick course preview pane. When you click on a course within your list, the new slide-out panel gives you important course details without leaving the list.

Later in the year, we will be adding more great enhancements—collecting feedback from stakeholders, purchasing courses directly from Lists, and easily syncing Lists with your LMS. Stay tuned for more information on these and more in the coming months.

For questions regarding the new enhancements, contact your Account Manager or our Support team at (503) 808-1268

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Phasing out Flash https://www.opensesame.com/site/blog/phasing-out-flash/ https://www.opensesame.com/site/blog/phasing-out-flash/#respond Fri, 19 Jan 2018 00:00:00 +0000 /site/?p=1525 In the early 2000s, Flash became the dominant platform for online videos, interactive sites, and games. If you’ve watched anything on YouTube or any other video streaming provider, it’s guaranteed that you’ve used Flash to view it. The Adobe honeymoon period started to end in 2010 when Apple famously refused to allow Flash on iPhones... Read more »

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In the early 2000s, Flash became the dominant platform for online videos, interactive sites, and games. If you’ve watched anything on YouTube or any other video streaming provider, it’s guaranteed that you’ve used Flash to view it. The Adobe honeymoon period started to end in 2010 when Apple famously refused to allow Flash on iPhones and iPads— in part because it was originally designed for desktop browsing, not mobile, which led to performance problems and battery drain, and also due to its security flaws.

In July 2017, Adobe announced that by the end of 2020 they’ll no longer update or distribute Flash. In addition, the most recent updates for many leading browsers, such as Chrome and Firefox, have been disabling Flash by default.

What does the end of Flash mean for OpenSesame courses?

As of January 2018, we no longer accept new courses that use Flash, and by the end of 2018 we will be phasing out any remaining Flash courses from our catalog. Many of the OpenSesame elearning course publishers have already replaced the Flash content in their titles with HTML5, which has been gaining momentum as a steady Flash alternative. In addition to HTML5’s mobile and security advantages, it doesn’t require users to download and install a plugin, which Flash does. (If you’re curious about the differences, there’s a general rundown available here.)

If you would prefer to avoid courses using Flash entirely and focus on HTML5-only courses, you can narrow your search in the online OpenSesame course catalog by using the “Mobile Ready” filter in the left-hand column of the results page.

What if I encounter problems with an OpenSesame course using Flash?

If you are experiencing any problems with Flash, it would be worth visiting this Adobe webpage to troubleshoot as a first step and check to see if you have the most up-to-date version of Flash installed.

What if I have more questions about OpenSesame courses using Flash?

Throughout this transition away from Flash, we are eager to help you every step of the way with questions, concerns, or problems. Contact us via live chat on opensesame.com, via email at support@opensesame.com, or by phone at (503) 808-1268.

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The GDPR is coming — are you ready? https://www.opensesame.com/site/blog/gdpr-coming-are-you-ready/ https://www.opensesame.com/site/blog/gdpr-coming-are-you-ready/#respond Thu, 18 Jan 2018 00:00:00 +0000 /site/?p=1526 The General Data Protection Regulation (GDPR) was approved by the European Union (EU) Parliament and will be effective 25 May 2018, at which time those organizations in non-compliance will face heavy fines. What is the GDPR and why is it important? GDPR is designed to harmonize data privacy laws across Europe, protect and empower all... Read more »

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The General Data Protection Regulation (GDPR) was approved by the European Union (EU) Parliament and will be effective 25 May 2018, at which time those organizations in non-compliance will face heavy fines.

What is the GDPR and why is it important?

GDPR is designed to harmonize data privacy laws across Europe, protect and empower all EU citizens data privacy, and reshape the way organizations approach data privacy. The key articles of the GDPR and its business impact can be found throughout the GDRP website.

Will the GDPR affect me?

Yes, if two conditions are met:

  1. you have a presence in the EU, operate in the EU, or use/process the data of EU customers, and

  2. you employ more than 250 people.

What do I have to do?

GDPR demands that businesses provide a “reasonable” level of protection for Europeans’ data, but what “reasonable” means is left open to question.

That said, you should understand some of the basics:

Roles and responsibilities

GDPR is big on identifying responsible parties, so you should work out who is who, even if they are the same person:

    • The Data Controller: The natural or legal person, public authority, agency or any other body responsible for the architecture and operations of the business who decides what data is used in an organization, how it is processed and who does the processing, even if it is an outside body.

    • The Data Processor: The natural or legal person, public authority, agency or any other body who actually processes data on a day-to-day basis. This includes outside bodies (for whose activities you may still be liable).

    • The Data Protection Officer (DPO): Required for any significant holder or processor of personal data, a new role designed to make compliance proactive and a strategic contributor to the business.

Audit your data

You should also examine what data; names, addresses, health data, social security numbers, and even information on ethnic background, for example, will demand GDPR-compliant treatment.

Get planning

When you know what you need to achieve, you can start to plan effectively and realistically:

  • Recruit/hire your DPO if you’re going to need one.

  • Put together a team that includes a board-level sponsor and an IT and legal expert. Involve a representative of every team involved in processing data. If you have a Chief Data Officer and/or Chief Information Officer, get them (both) involved.

  • Conduct a gap analysis which will identify what you need to achieve to maintain compliance and where the gaps are.

  • Test the priorities! test what will be regulated, in particular:

    • Documentation: Make sure you can document your data lifecycle

    • Impact assessments: GDPR also requires you to mitigate the effect of data breaches by understanding what their effect (both on customers and your business) might be, with Data Privacy Impact Assessments (DPIAs).

    • First response: Data breaches are going to happen, and the regulators know it. What matters is how well you respond; and the GDPR demands that breaches are reported within 72 hours.

To learn more about GDPR, the demands it will place on your business, and how best to cope with them, take a look at the OpenSesame courses from Me Learning. They have been designed to take the pressure out of your GDPR preparations and minimise the load on your staff.

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Why training is critical to fulfill the promise of new technology https://www.opensesame.com/site/blog/why-training-critical-fulfill-promise-new-technology/ https://www.opensesame.com/site/blog/why-training-critical-fulfill-promise-new-technology/#respond Mon, 18 Dec 2017 00:00:00 +0000 /site/?p=1528 Humans are creatures of habit, especially habits that make our lives and daily tasks easier. But habits and technology are often at odds with each other.  For example, in the 1980’s, business executives were reluctant to trade their paper rolodexes for computerized contact databases.  Every advance in technology, from color monitors, to email, to cloud-based... Read more »

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Humans are creatures of habit, especially habits that make our lives and daily tasks easier. But habits and technology are often at odds with each other.  For example, in the 1980’s, business executives were reluctant to trade their paper rolodexes for computerized contact databases.  Every advance in technology, from color monitors, to email, to cloud-based file sharing, has pushed us to trade old habits for new – and on its own, that process is more likely to be a slow evolution than an overnight change.

Therefore, it should be no surprise that few businesses see the improvements promised by advocates of new technology. Last year, the New York Times ran an article,“Why the Economic Payoff From Technology Is So Elusive,” which noted that, despite an ever increasing amount of new technology and solutions designed to make us more productive, the actual rate of productivity growth from 2011 to 2015 was the lowest in 30 years!

For example, I’ve seen companies roll out Office 365 to their staff based in part on the promise of improved productivity. “It’s like having an extra 30 minutes every day!” “ROI of 150% or more!”

Presented with the new tools and features of Office 365, such as those outlined in this course by Bigger Brains offered through OpenSesame, employees will likely just use Outlook Excel just like they’ve done for years out of habit.  New tools like Planner, Teams, or Groups are overlooked. Exciting features like cloud collaboration are ignored.

This is where HR, IT, and learning and development professionals must team up to push people to embrace new tools that help them do their job in a more productive way and build new habits, not grumbling about how “the old way was better.”

Here are three tips for using training to help your organization realize the promise of new technologies:

  1. Choose new tools and features carefully.  Overloading people with training on tools or features that don’t apply to their job or don’t noticeably improve productivity is a sure fire way to generate resistance amongst your team.

  2. Test with early dopters first: Pick key stakeholders in important areas and involve them in the selection of new technology as well as training to use it effectively.  Their testimonials and enthusiasm will motivate the rest.

  3. Keep training updated: In a world where software and cloud products are often updated monthly, it can be a real challenge keeping your training materials relevant.  Choose partners who are committed to keeping their training materials fresh.

For more information on improving the productivity and skills of business professionals, check out elearning courses by publisher Bigger Brains offered by OpenSesame.

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Future-skilling your workforce https://www.opensesame.com/site/blog/future-skilling-your-workforce/ https://www.opensesame.com/site/blog/future-skilling-your-workforce/#respond Mon, 18 Dec 2017 00:00:00 +0000 /site/?p=1529 The talent shortage has arrived. In recent research of the Global 2000 by The Conference Board, companies are facing more talent competition than ever in a growingly tight labor market, with US companies increasing their spending in this area by over 7%. With the future workforce looking more diverse, connected, globalized and technologically advanced than... Read more »

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The talent shortage has arrived. In recent research of the Global 2000 by The Conference Board, companies are facing more talent competition than ever in a growingly tight labor market, with US companies increasing their spending in this area by over 7%. With the future workforce looking more diverse, connected, globalized and technologically advanced than ever before, how will recruiting and retaining talent adjust to accommodate future needs of employees and their company?

Aligning current and future talent strategies

The Conference Board research on future skilling your workforce suggests organizations take a holistic approach to recruitment and development to ensure strong connections to the long-term goals of the organization. Strategies for finding talent can draw upon what future skills will be required for the organization; where can talent be found that supports a more global organization, or technically advanced professionals that also hold business skills combined? Hiring practices should now reflect what is both needed for your organization today, and in the future to meet long-term objectives and achieve growth for the organization and employees.

Engaging and developing talent

Engaging and retaining the right talent starts with learner-experience centered programs that impact lasting change. Expect employees to crave for more personalized learning programs, increase in applications introduced, focus on work life balance, and flexibility around maternity leave, pets, and work hours. Your learning program can be tailored to meet these needs of this workforce by identifying ways to accommodate learners’ lifestyles, locations, and career path to nurture employee skillset.

Key skills needed to thrive in the 21st century

To thrive in the 21st century, The Conference Board reports that key factors employees will need are:

  • Globalized thinking with a top understanding of business
  • Find meaning amongst changing organization processes
  • Ability to adjust to diverse situations
  • Self directedness to map their own learning.
  • Curious, passion-driven, lifelong learner: requires a multidisciplinary set of skills
  • Able to extract meaning from their surroundings: requires being self-aware and market-aware, adaptive thinking, and design mindset
  • Enterprise-wide and open team worker: requires a social work setting, collaboration, and people who are engaged and able to influence others
  • Agile, resilient, adoptive problem-solver: requires effective decision making and the ability to prioritize and execute
  • Of a positive growth mindset: requires the ability to frame challenges as opportunities
  • Multi-skilled: requires business acumen, and management and technical expertise
Where do you go from here?

Integration of talent processes and alignment of goals for future-skilling are the first steps towards preparing for the future workforce. As business strategies and operations evolve and develop, how can you be forward thinking in your learning programs and talent acquisition?

To learn more about developing the future workforce, download the report by The Conference Board and watch the live webcast here.

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Tackling the employee engagement crisis https://www.opensesame.com/site/blog/tackling-employee-engagement-crisis/ https://www.opensesame.com/site/blog/tackling-employee-engagement-crisis/#respond Tue, 28 Nov 2017 00:00:00 +0000 /site/?p=1530 We are experiencing an employee engagement crisis: only 13 percent of employees globally are engaged at work, while the rest are either neutral or, worse, actively disengaged. Despite an overall increase in budget toward improving this, many organizations are still having limited success in increasing employee engagement. With a troubling overall lack of engagement and... Read more »

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We are experiencing an employee engagement crisis: only 13 percent of employees globally are engaged at work, while the rest are either neutral or, worse, actively disengaged. Despite an overall increase in budget toward improving this, many organizations are still having limited success in increasing employee engagement.

With a troubling overall lack of engagement and its negative impact on workforce productivity, it’s important to ask “Who in the organization is responsible for creating an engaging culture?” In a recent webcast sponsored by OpenSesame, The Conference Board analyst Amanda Popiela discusses how engagement is no longer the responsibility of the management level anymore, but a combination of leadership, managerial and employees together to create a culture of engagement.

What are employees looking for from their leaders?

Leaders at all levels have a critical role to play in creating an engaging environment at the organizational level. Employee focus groups by The Conference Board identified that employees are looking for the following from company leadership:

    • A strong sense of meaning and direction from leaders

    • Seeking out employees opinions

    • Listening to new perspectives

    • Allowing employees to make mistakes

    • Coaching teams through execution of new ideas.

Corporate engagement programs should also be created and communicated at the leadership level to engage employees through continuing education, onboarding, and training opportunities.

The manager’s role

Managers acknowledge they have a role to play in helping employees take personal responsibility for engagement. According to The DNA of Engagement report by The Conference Board, managers believe their most important thing they can do are as follows:

    • 65% of managers believe building trust is the most important thing they can do to retain employees’ engagement level

    • 48% report their role is empowering their team

    • 39% say that fostering collaboration within their team is top priority.

Managers can take specific actions to help better engage employees, such as sharing the big picture to connect employee’s work to organization’s purpose, recognize employees for their value, and communicate regularly about career goals.

The missing piece: the employees themselves

While leaders and managers have are significant in creating and maintaining a culture of engagement, we cannot underestimate the power of the employee taking personal responsibility for their own engagement. 95% of employees are aware when they begin to feel disengaged, and when disengaged, one in four employees do not actively take steps to re-engage themselves at work.

To stay engaged with their workforce, employees should regularly communicate career needs and challenges to management and leadership. Engaged employees have a positive outlook, take on new opportunities and seek new challenges, and believe it is their role and responsibility to shape the culture and workplace environment.

The bigger picture

Everyone has a role to play in building an engaged workforce. Leaders engage the workforce through corporate programs, communication of expectations, and serving as role models. Managers support employees in taking responsibility for their own engagement, create engaging teams, and serve as a trusted mentor. And employees can provide feedback through managers, and take steps to re-engage when feeling disengaged.

To learn more about the responsibility of employee engagement, watch the webinar recording from The Conference Board here.

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Share your feedback with OpenSesame https://www.opensesame.com/site/blog/share-your-feedback-opensesame/ https://www.opensesame.com/site/blog/share-your-feedback-opensesame/#respond Tue, 28 Nov 2017 00:00:00 +0000 /site/?p=1531 In September, OpenSesame held its inaugural User Conference in Portland, Oregon. In addition to attending sessions by OpenSesame and current OpenSesame customers, conference attendees participated in two roundtable discussions led by our product development team to provide feedback and identify key challenges and solutions with the OpenSesame team. Below are the three core themes we... Read more »

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In September, OpenSesame held its inaugural User Conference in Portland, Oregon. In addition to attending sessions by OpenSesame and current OpenSesame customers, conference attendees participated in two roundtable discussions led by our product development team to provide feedback and identify key challenges and solutions with the OpenSesame team.

Below are the three core themes we heard at the User Conference which we plan to focus on this coming year:

Course curation

OpenSesame will recommend courses to you to help you create learning plans and keep them updated and relevant. Beyond the courses itself, we will provide tools to easily organize, deliver, and monitor your learning plans over time.

Administrator insights

You will be able to use more detailed analytics to determine how well your learning plans are performing and how to optimize them. New reports and data visualizations within your administrator dashboard will help you monitor your account and individual learners. You will be able to easily stay up to date on usage, course/list updates, spend limits, and expirations with improved notifications.

Better supporting learning administrators

To best support administrators, you will have a new and improved dashboard so you can better manage your licenses and account as well as track learner activity. You will receive more informative updates on the updating and removal of courses from the OpenSesame catalog and find it easier to purchase the courses you need.

It’s not too late to provide us your feedback!

Click here to submit your input now

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Investing in cyber security prevention https://www.opensesame.com/site/blog/investing-cyber-security-prevention/ https://www.opensesame.com/site/blog/investing-cyber-security-prevention/#respond Tue, 24 Oct 2017 00:00:00 +0000 /site/?p=1532 According to the Identity Theft Resource Center, as of July 2017, over 700 companies were breached, nearly matching the total of all breaches in 2016. Cybercrimes are happening more often than ever. A data breach has occurred when an individual’s name plus Social Security Number (SSN), driver’s license number, medical record, or a financial record/credit/debit... Read more »

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According to the Identity Theft Resource Center, as of July 2017, over 700 companies were breached, nearly matching the total of all breaches in 2016. Cybercrimes are happening more often than ever. A data breach has occurred when an individual’s name plus Social Security Number (SSN), driver’s license number, medical record, or a financial record/credit/debit card is tendentially put at risk.

IBM’s Data Breach Study reports that on average, the cost per record stolen in the United States is $221, and that the average time to just identify a malicious attack is 229 days. How will that affect your company? If you run a business that processes only 10 unique records per day and your company is breached, and it takes you the 229 days to detect the attack, your total exposure is over $500,000. The potential damage can be catastrophic for you.

Cybersecurity is a one-way war; hackers attack relentlessly while businesses can only attempt to defend their assets. Thus, the only way to reduce risk is to make hackers jump through as many hoops as possible before reaching the valuable information. This is what is known as reducing the hacker’s ROI, so that the hacker moves on to a more lucrative target than you.

Now is more critical than ever to view your cybersecurity investment similar to how you would justify insurance. The premiums paid – cybersecurity investments –  reduce the expenses to a fraction of what they would be without coverage. Businesses that invest in cybersecurity to protect their business end up profitable, while those that don’t are left vulnerable to exorbitant costs. Which side of that equation do you want to be on?

How can you prevent an attack when you don’t know what you are looking for?

Hackers prey on human error by stimulating strong emotions to create gaps in security. Per the same IBM report, human error comprised 23 percent of all data breaches. To establish a baseline for cybersecurity awareness, the Department of Homeland Security offers free posters and other promotional material that should be placed around the office. We also recommend quality and regular cybersecurity awareness training for your employees.

Cybersecurity and elearning

A meaningful security culture requires consistent reinforcement of cybersecurity awareness and best practices. Hackers use cutting-edge technology and their methods are volatile. If employees are only trained once a year at your company, they may be unaware of new threats and may not be up to speed on new defense practices. Employees should be regularly trained on the basics of security, especially Password Security and Email Security,

Check out courses available from Enterprise Risk Management through OpenSesame on cybersecurity topics to maximize the protection of your business today. Enterprise Risk Management is a leading Information Security and IT Risk Management firm, whose elearning courses are available through OpenSesame.

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Why consider 508 compliance courses for your learning program https://www.opensesame.com/site/blog/why-consider-508-compliance-courses-your-learning-program-2/ https://www.opensesame.com/site/blog/why-consider-508-compliance-courses-your-learning-program-2/#respond Tue, 24 Oct 2017 00:00:00 +0000 /site/?p=1533 The ADA requires employers to make ‘reasonable accommodations’ for people with disabilities. Some employers are still misled to think that hiring a person with a disability will result in increased time and money spent on accommodations and considerations. According to the Americans with Disabilities Act (ADA), the term “disability” is defined as one who has... Read more »

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The ADA requires employers to make ‘reasonable accommodations’ for people with disabilities. Some employers are still misled to think that hiring a person with a disability will result in increased time and money spent on accommodations and considerations. According to the Americans with Disabilities Act (ADA), the term “disability” is defined as one who has a physical or mental impairment that substantially limits one or more major life activities.

However, a recent U.S. Department of Labor reported 59% of employers said that accommodations needed by disabled employees cost “absolutely nothing” while 36% experienced a one time cost. The report also states that, “the accommodation ultimately improved interactions with co-workers, the accommodation increased overall company morale, and the accommodation increased overall company productivity.”

The common accommodations considered for a workplace environment are physical and in an office environment, such as elevators and wheelchair ramps. But what about the barriers that make the online world difficult to access? What accommodations should be considered for your business?

Section 508 of the Rehabilitation Act of 1973 requires that federal agencies provide software and website accessibility to people with disabilities. Although it is not required for the private sector to comply with 508, it should be in their best interest to do so since it means more people can access their content.

Online considerations

Ensuring adequate online accessibility requires careful consideration of several factors including:

  • Is visual content presented in a structure that can be interpreted by screen reading software? Headings to correctly organize the structure of content, using proper alt text for images, using color with care and much more.

  • Are your website and softwares accessible for people with impaired hearing? Do your elearning videos include transcripts and/or subtitles? – perhaps consider including sign language videos as well. In addition, make sure to include contact information beyond a phone a number such as a live webchat. Here’s an example of a company doing it right.

  • Can your website and other technology be navigated with a keyboard? Even the fanciest of websites are useless to someone who cannot interact with it. Keyboard friendly websites make accessibility possible for those who are unable to use a mouse. Here are a few tips to help make a website keyboard friendly.

Since 508 is not mandatory, many websites and softwares are inaccessible for a large population of individuals with disabilities. Similar to websites, not all elearning courses are going to be accessible, either. Fortunately, OpenSesame has over 3,300 courses that are 508 compliant and include closed captioning, mindful color contrasting, screen reader compatibility, optional transcripts, and more. Top courses include Negotiation: Your Road to Success, Handle Stress and Sexual Harassment Training for Supervisors. OpenSesame also includes a search filter under ‘Course Features’ that allows you to search for courses that are only 508 compliant (see image below).

If you have any questions or comments about accessing 508 compliant courses on OpenSesame or would like to schedule a consultation to learn more, contact us at support@opensesame.com or call (503) 808-1268.

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Benefits of PMP Training Online https://www.opensesame.com/site/blog/benefits-pmp-training-online/ https://www.opensesame.com/site/blog/benefits-pmp-training-online/#respond Thu, 12 Oct 2017 20:51:41 +0000 /site/?p=1534 Each industry has a number of beneficial courses and certificates that can help managers hone existing skill sets, but many courses tend to have a high, long-lasting impact on their careers. Of the certifications out there, few  can be applied into all industries. The most sophisticated of these is the PMP (Project Management Professional) certificate... Read more »

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Each industry has a number of beneficial courses and certificates that can help managers hone existing skill sets, but many courses tend to have a high, long-lasting impact on their careers. Of the certifications out there, few  can be applied into all industries. The most sophisticated of these is the PMP (Project Management Professional) certificate offered by the Project Management Institute.

What is the PMP?

The PMP certificate was designed for helping experienced managers streamline processes more efficiently while remaining goal-oriented with larger projects. The certification has provided over 750,000 qualified professionals worldwide with an immersive crash course on how to effectively manage under constraints of financing, labor, and deadlines. With it’s status as “The most important industry-recognized certification for project managers,” it comes to no surprise that this program is equally as challenging as it is rewarding. To be eligible for the PMP exam, it is required that you have between 3500-7500 hours of project management experience and 35 hours of project management education through the PMI or a third party. Once these requirements are fulfilled, applicants must pass a 200 question exam and maintain status through continuous training.

The PMP certification is an emblem of true business intelligence.

When an organization invests in the right PMP training for managers, the entire organization can benefit. With an investment as large as the PMP certification, an organization can expect goals to be met or exceeded regularly. Organizations who chose to become a part of the 33% of Project Managers who are PMP certified are also among the most efficient due to the structured curriculum of initiation, planning, execution, monitoring, controlling, and closing.

Stronger Leaders, Stronger Teams

The PMP certification process also provides a number of opportunities and incentives for managers at any point in their career. These opportunities include the ability to create a certification project pertaining to a specific industry, the ability to work within a global network of over 700,000 certified managers, and the opportunity to receive higher salaries for being certified. In fact, PMP certified managers can expect to see around a 20% increase in earnings once certified.

By investing in employees with the PMP certification program, organizations establish a high level of morale among leadership and challenge managers to improve their skills in a holistic way. Companies who have adopted PMP methods into their projects tend to operate with less risk, increased efficiency, all at lower costs. For all of these reasons, PMP training can benefit both managers and the entire company immensely. OpenSesame offers dozens of PMP practice courses in the online course library.

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Developing Your Organization’s Soft Skills https://www.opensesame.com/site/blog/developing-your-organizations-soft-skills/ https://www.opensesame.com/site/blog/developing-your-organizations-soft-skills/#respond Mon, 25 Sep 2017 15:38:32 +0000 /site/?p=1535 In a recent OpenSesame webinar, Claude Werder, VP and Principal Analyst at Brandon Hall Group, discussed how the effectiveness of soft skill training is changing as new technologies, content types and delivery methods develop. Here are the strategies that Werder shared to understand your organization’s soft skill needs and how to prioritize content and delivery... Read more »

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In a recent OpenSesame webinar, Claude Werder, VP and Principal Analyst at Brandon Hall Group, discussed how the effectiveness of soft skill training is changing as new technologies, content types and delivery methods develop. Here are the strategies that Werder shared to understand your organization’s soft skill needs and how to prioritize content and delivery options to maximize employee soft skill development and productivity.

Prioritizing soft skills training

More than 35% of the average learning budget is tied directly or indirectly to soft skills and leadership development, with the majority being spent on content and content development. This raises some critical strategic questions on spending priorities. Now that you are spending more on content, what type of content do you need. Should it be spent on on updating internal resources, using off-the-shelf learning courses, bringing in a subject expert or creating stimulating experiences through role play and on-the-job experience?

Changing learning landscape

Werner reports that organizations that use a combination of learning methods are having a better response with learners, such as just classroom learning. Werner revealed that delivery of soft skill training in a formal, classroom environment has decreased from 65% to 47% in 2014, and expected to drop to just 40% by next year as other learning methods continue to be rated more highly by employees. While everything should not be necessarily outsourced to a third party vendor, learning programs should begin combining off-the-shelf content with traditional learning methods to respond to changing learner needs. Soft skill development is one of the top content categories where organizations are seeing better learner response and increased learner engagement and participation.

Mobile learning and employee driven learning

35% of L&D programs are currently not offering any mobile friendly courses for training. When it comes to soft skills, not having mobile access to support learners who are searching for content to fit their own work needs, this can be a missed opportunity for your organization. Offering easy to access learning content will support your learners while maximizing their soft skill development.

Conclusion

Nurturing employees soft skills is changing to be a more prominent priority as organizations rely more on these skills in today’s business environment. Traditional methods of in-house training and internally produced content is not necessarily the most effective way to deliver soft skills training anymore. Employees being able to access their own training quickly and on devices that readily available to them is producing a faster turnaround time and expediting training initiatives for employers.

To learn more about how you can develop your organization’s soft skills, watch the webinar recording here.

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3 Powerful Learning Mediums Reimagined https://www.opensesame.com/site/blog/3-powerful-learning-mediums-reimagined/ https://www.opensesame.com/site/blog/3-powerful-learning-mediums-reimagined/#respond Thu, 21 Sep 2017 21:41:53 +0000 /site/?p=1536 Just about anyone can create an e-Learning course on a soft skills topic. You gather up the right information and some relevant and clever animated images or pictures. You follow the established instructional design protocol of ADDIE (analysis, design, development, implementation and evaluation) and then present your content to the learner and ta-da! you have... Read more »

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Just about anyone can create an e-Learning course on a soft skills topic. You gather up the right information and some relevant and clever animated images or pictures. You follow the established instructional design protocol of ADDIE (analysis, design, development, implementation and evaluation) and then present your content to the learner and ta-da! you have a course.

There are probably a hundred thousand e-Learning courses produced this way that are available for your employees to enjoy. The problem is, and I am sure you already know this, they don’t. They hate them. They are painful to use. Learners glaze over when forced to take them and speed through them as quickly as they can, just to mark completion.

I am going to let you in on a little secret. This is a realization that came to me decades ago when I was part of the team that built the first video-based learning simulation ever delivered (we had to wheel the desktop computers in on carts back then). Content does not change behavior. Sometimes it doesn’t even matter.  Ok, your content has to be accurate; that is a given. But accurate content is easy to find everywhere.  Just because you have factually correct content doesn’t mean your course will transform your workforce.

What does matter?  How you present content to your audience. Engagement moves the needle. Most talent development professionals care about two things.  First, they keep the legal office happy and check the compliance box. Second, and much more important, is that employee attitudes, behaviors and on-the-job performance improve. Learning professionals do not deserve a seat at the c-suite table unless they deliver meaningful results to the bottom line and health of the business. The litmus test for evaluating the quality of one learning module, or thousands, should be the same.

Fortunately, rapidly advancing technologies have opened the doors to reimagining three powerful techniques. So let’s look at the big three; story, video and interactivity. Each of these tools can make an impact, but when all three are properly integrated, they deliver learning experiences that are engaging, unforgettable and transformative.

Story

Since the beginning of time, people in all societies have used stories to share knowledge and experiences and to influence the actions of others. Storytelling is universal, and some say it is one of the unifying elements of humankind. Good stories become personal to the receiver as well as the sharer, because each person sees a little bit of himself or herself in every story.

Hearing a story triggers physical changes in the brain. Unlike slides that activate only the small part of the brain that decodes words into meaning, engaging stories are known to “light up” the entire brain. The same areas that are activated by actually living an experience are activated when watching, reading, or hearing a story.

Video

Video brings stories to life by showing events rather than just describing them in a narrative. No other medium simultaneously engages the cognitive and affective learning domains as well as video. As Richard Dreyfus once said, “No one dreams in avatars.”

For evidence of how people enjoy video, we need look no further than the millions of YouTube views or social media posts online. When people want to learn how to do something on their own, they flock to YouTube videos.

In addition to its unique ability to engage on multiple levels, video is the perfect medium for modeling behaviors and consequences. It allows learners not just to hear and visualize events but also to vicariously experience them. You can see this phenomenon in action in this video.

Interactivity

Training professionals agree there is power in learning programs that allow users to control their experiences and explore variations on “what if?” Visionary leaders now also recognize that the real interactivity of a program is not “clicks per minute.” Instead, the best interactive programs are those that “grab” learners and keep them engaged.

It should go without saying – and has been repeatedly demonstrated – that when learners are emotionally engaged, they retain more information. There is strong evidence that interactive learning experiences have as much positive impact on performance as real-life experiences – and in some cases, possibly even more.

Good storytelling increases learning, and great video brings a story to life. Interactive video puts learners in control of their experiences and enables exploration of “what ifs.” When these elements are properly woven together, learning becomes magic.  As the icon Marshall McLuhan said 30 years before the invention of the World Wide Web, “the medium is the message.”


About the Author:  Sharon Sloane

Sharon Sloane, a pioneer in the field of advanced instructional design, is the President and CEO of WILL Interactive.  She has 30 years of experience developing leading edge instructional systems for behavior modification and performance improvement.

Training programs designed by Sharon have been featured in “Simulations and the Future of Learning,” “Digital Game-Based Learning,” “Training and Simulation Journal,” “Time Magazine,” “New York Times,” “Washington Post,” and “Washington Times” and on NBC TV and CNN. They have won over 70 awards, and she is the first instructional designer to be chosen as a Women in Film and Video “Woman of Vision.”

Sloane holds a master’s degree in counseling from the University of Connecticut and a BS in education from Boston University.

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How to Gain Executive Buy-In for Your Learning Technology Project https://www.opensesame.com/site/blog/how-gain-executive-buy-your-learning-technology-project/ https://www.opensesame.com/site/blog/how-gain-executive-buy-your-learning-technology-project/#respond Tue, 29 Aug 2017 15:57:50 +0000 /site/?p=1537 Technology that is difficult to use and hinders processes defeats the reason we use technology in the first place – that is to say, to increase efficiency, accuracy, etc. For L&D professionals, this type of pain is often felt when stuck using an outdated learning management system (LMS). You might very well understand the many... Read more »

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Technology that is difficult to use and hinders processes defeats the reason we use technology in the first place – that is to say, to increase efficiency, accuracy, etc. For L&D professionals, this type of pain is often felt when stuck using an outdated learning management system (LMS).

You might very well understand the many benefits of upgrading your LMS; however, your executive team might not immediately see the full value of a investing in modern learning technology. In order to convince them, you’ll need to understand their priorities and the challenges they need to overcome to achieve positive business outcomes. Then, you can connect the dots for them and position your request for learning technology to address their specific concerns.

Building a Business Case for a New LMS

Your ability to deliver a compelling business case for a new LMS hinges on how well you structure your argument to resolve the key challenges and priorities of your audience. Break down the problems of each person you’ll have to convince.

What’s your CEO or CLO’s biggest headache? What did they announce as their biggest priority during your company’s annual meeting? Directly addressing each of these problems will make your business case stronger and will help you handle any objections they might bring up.

Outlining Key Concerns for All Executive Decision Makers

Below is a breakdown of some examples of the key concerns held by L&D leadership, CEOs, and IT leadership, and how you can address them in your business case for learning technology. When building your case, be sure to perform outline the key concerns for all executive decision makers that might be involved.

CLO/VP/Director of Training

Key concerns:

How to address them:

  • Attract and retain key talent

  • Onboard more people and make them
    productive in less time

  • Keep up with fast growth

  • Staff teams across a global company

An LMS can…

  • Provide continuous learning and development opportunities

  • Centralize learning content and delivery

  • Look at systems that scale seamlessly as your business grows

  • Increase collaboration among disparate teams (e.g., by providing multilingual support)

CEO

Key concerns:

How to address them:

  • Meet board expectations for profitability

  • Innovate and differentiate from the competition

  • Build and align the organization by enhancing collaboration

  • Manage risk

An LMS can…

  • Improve efficiency to meet business objectives

  • Increase collaboration and skill development, creating a stronger, more engaged, and higher performing workforce

  • Facilitate consistent learning and social
    learning so knowledge is capitalized within the organization

  • Help to maintain compliance

IT Leadership

Key concerns:

How to address them:

  • Protect the company against IT risks

  • Evaluate all technology purchases

  • Ensure the IT infrastructure is successfully exploited to achieve continuous improvement

An LMS can…

  • Mitigate the complexity and security risks
    associated with multiple technologies

  • Easily and securely integrate with a wide variety of third-party platforms

  • Reduce maintenance and support efforts (because it’s a cloud-based system)

For more materials that will help you build a better business case for a new learning management system (e.g., a presentation template, an ROI checklist, and more), download Docebo’s free LMS Project Toolkit.


Victoria Hoffman is a Content Specialist at Docebo. She is a graduate of University of Toronto’s Semiotics and Communication Theory Program and has 5+ years of experience in digital marketing. She enjoys writing and is always looking for a good book recommendation.

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Is Your Data Safe? Challenges in a Changing Security Environment https://www.opensesame.com/site/blog/your-data-safe-challenges-changing-security-environment/ https://www.opensesame.com/site/blog/your-data-safe-challenges-changing-security-environment/#respond Wed, 23 Aug 2017 20:00:32 +0000 /site/?p=1538 Cyber attacks affected a record high number of enterprises in 2016. Even high profile companies with the top tier of security infrastructure were impacted by lapse in security vulnerabilities. As the digital landscape continues to evolve, staying updated on data and network security grows increasingly more challenging and consuming. The time you spend designing, building,... Read more »

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Cyber attacks affected a record high number of enterprises in 2016. Even high profile companies with the top tier of security infrastructure were impacted by lapse in security vulnerabilities. As the digital landscape continues to evolve, staying updated on data and network security grows increasingly more challenging and consuming. The time you spend designing, building, implementing, and maintaining your security framework and infrastructure is critical in any business or personal application where you must protect Personally Identifiable Information (PII), the information that can be used on its own to identify, contact, or locate a single person, or to identify an individual in context.

The best way to prepare your IT security professionals for the new challenges faced in protecting network data is to train your them on security vulnerabilities and how to take action to decrease the likelihood of any data breach incidents at your company.

Many of these courses are available from IT University Online through OpenSesame, such as the Certified Information Systems Security Pro (CISSP) course or the popular Certified Ethical Hacker (CEH) course. We highly recommend the CompTIA Security+ course series for your IT security team because these course offerings have always set the standard of foundational, non-vendor specific IT security knowledge and skills.

Furthermore, when looking for IT training, be sure to ask about how often content is updated to the constantly changing requirements and challenges.

Check out IT University Online, a leader in security elearning courses to best prepare today’s IT security professionals for the new challenges faced in protecting network data. Our courses are always updated to comply with changing certification requirements for different programs. No need to worry about training information being outdated.

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Easily Browse, Purchase, and Sync Courses through OpenSesame’s Embedded Catalog Integrations https://www.opensesame.com/site/blog/easily-browse-purchase-and-sync-courses-through-opensesames-embedded-catalog-integrations/ https://www.opensesame.com/site/blog/easily-browse-purchase-and-sync-courses-through-opensesames-embedded-catalog-integrations/#respond Tue, 22 Aug 2017 22:48:23 +0000 /site/?p=1539 One reason companies choose OpenSesame remains the integration with a growing list of Learning Management System (LMS) partners. These partners have embedded the OpenSesame catalog of over 20,000 courses into their system for you to easily browse, purchase, and sync courses directly to your own LMS. Finding the embedded catalog in your LMS How customers... Read more »

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One reason companies choose OpenSesame remains the integration with a growing list of Learning Management System (LMS) partners. These partners have embedded the OpenSesame catalog of over 20,000 courses into their system for you to easily browse, purchase, and sync courses directly to your own LMS.

Finding the embedded catalog in your LMS

How customers accesses the embedded course catalog differs for each of our LMS partners. As of August 2017, the OpenSesame embedded catalog is available in 12 different LMS including SuccessFactors, Saba, Oracle, BlueVolt, Bridge, Docebo, Totara, SkyPrep, CyberTrain, Accord, Axis, and eFront.  We encourage you to contact your LMS representative to find exactly how to access OpenSesame from directly within your LMS, or contact us to learn more.

Browse

There are a few ways to browse the OpenSesame embedded course catalog. Clicking “Search Courses” will take you to our category browsing page where you can select a subject area you’re interested in or search our course content.

As you browse and search the OpenSesame catalog, we suggest that you add items of interest to OpenSesame Lists that you can later spend time reviewing and refining.  When you’re ready, navigate to your list to click through to each course page, review courses in more detail, and select which items you would like to purchase.

Purchase

You can purchase OpenSesame Plus from within the integration or add individual course licenses to your cart from the OpenSesame course pages.  Purchase within OpenSesame using a credit card or fill out our form to sign up to be invoiced

Syncing courses

Once courses have been purchased, you can start building your sync cart to push courses to appear into your LMS.

If you just made a standard license purchase or a site license purchase, the course or course bundle will be automatically added to your sync cart after you complete your purchase.

If you’ve purchased OpenSesame Plus, we highly recommend only syncing the courses from Plus that you expect to assign to your users through the following process:

1. Navigate to OpenSesame search results.

2. Filter search results to OpenSesame Plus content, if it isn’t already filtered for you.

3. Browse and develop your training plan.

4. Add courses to your Sync Cart after you’ve finalized your list by clicking the “Add to Sync Cart” button on each course page.

Get in touch!

Have any questions or comments about LMS integrations or want to learn more? Contact us at support@opensesame.com or call 503.808.1268.

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Connecting Training to Long-Term Performance https://www.opensesame.com/site/blog/connecting-training-long-term-performance/ https://www.opensesame.com/site/blog/connecting-training-long-term-performance/#respond Tue, 22 Aug 2017 19:28:16 +0000 /site/?p=1540 How many Learning Management Systems (LMS) are used at your organization? As company size grows, learning is increasingly planned at the department level and the number of LMS increases–some companies use up to 30 LMS! Two-thirds of industry leaders admit that decentralized learning strategies hurt employee development, tenure and engagement. In a recent webinar sponsored... Read more »

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How many Learning Management Systems (LMS) are used at your organization? As company size grows, learning is increasingly planned at the department level and the number of LMS increases–some companies use up to 30 LMS! Two-thirds of industry leaders admit that decentralized learning strategies hurt employee development, tenure and engagement. In a recent webinar sponsored by OpenSesame, Aberdeen analyst Zach Chertok shared tips about how to maximize your LMS and make learning more relevant by creating a holistic model linking training with performance, employee motivations and overall organizational goals.

1. Consolidate learning strategy

Chertok emphasized the importance of using your LMS to connect with the wider organization. Over 76% of industry leaders use LMS, but less than half are using them for development. To maximize your LMS, it is imperative to create real-time performance management that measures employee contribution to overall organization goals. 35% of industry leaders are consolidating departmental learning strategies to fit the core competencies of the organization.

2. Assess employee goals with the company’s goals

Consider what tasks appeal to specific employees and what their long-term development goals are. Connect personality assessments with performance data and employee goals in order to understand what will motivate employees and help them contribute to organizational goals. Link these goals to your organization’s learning strategy by creating individualized employee development goals and learning programs. For example, McLeod software needed high levels of training for certain positions. How could they create positive ROI when these positions were high turnover? To create a culture of learning and promote retention, they trained employees for their current position and future goals. Additionally, everyone took management skills courses leading to long-term growth for the company.

3. Pass data forward

Chertok urges organizations to look at labor is an investment, not a cost. Employee development can result in a number of long-term benefits for performance. For example, the 18% of industry leaders who focus on employee goals were 2.6 times more likely to have seen retention improve in the last 12 months. Chertok also states that industry leaders are 3.5 times more likely to try to make internal talent as competitive as external talent, making them more likely to see long-term career growth, increased motivation and improved tenure.

By integrating performance with rewards, wellness and workforce management data, organizations can create an adaptive learning program that matches individual career goals with that of the organization. By creating a holistic model, 76% of industry leaders feel that they will be able to successfully motivate employees. 64% felt equipped to resolve having low revenue per work week (FTE). For example, HMS had difficulty linking training with goals and experienced employee dissatisfaction with their programs. They created training tracks to nurture employees from customer service to sales to managers, resulting in a successful learning strategy with positive ROI.

To learn more about strategies and Aberdeen’s research on connecting training to long-term performance, watch the webinar recording here.

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Why Mobile eLearning is on the Rise https://www.opensesame.com/site/blog/why-mobile-elearning-rise/ https://www.opensesame.com/site/blog/why-mobile-elearning-rise/#respond Tue, 22 Aug 2017 15:55:34 +0000 /site/?p=1541 Every week, 25 million Americans work more than the standard 40-hour work week. With how busy working professionals are during the standard nine-to-five, you probably find yourself cramming in tasks in any free time you can find during your week. If you’re one of the 9.6 million currently furthering your education, then non-working hours are... Read more »

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Every week, 25 million Americans work more than the standard 40-hour work week. With how busy working professionals are during the standard nine-to-five, you probably find yourself cramming in tasks in any free time you can find during your week.

If you’re one of the 9.6 million currently furthering your education, then non-working hours are likely dedicated to schoolwork, studying and exams. This is why more working professionals prefer mobile elearning as their learning method of choice. Mobile elearning allows you to learn in the few moments of downtime you have wherever you are, whether that happens between meetings, on your commute to work, or during an afternoon break. The added productivity to your day along with the ease of accessing mobile courses are some of the reasons why mobile elearning is rising drastically in demand from businesses like yours.

To find the mobile course offerings from OpenSesame, go to the Courses tab from the OpenSesame homepage and select Browse All Courses (see below).

On the left side of the next screen, select Mobile Ready as one of your search filters. This will narrow the courses to show only the mobile-ready courses that are available. You can continue filtering by subject, price, author and more from there.

We know it’s important totest the compatibility of a mobile course on your device before purchasing. Contact our support team to set up a demo account so you can test any courses you are interested in.

Here are our recommendations to guarantee a successful mobile elearning experience:

  • View courses in landscape mode (instead of portrait) is easier on the eyes.

  • If using an Apple product such as an iPhone, use an up-to-date version of your Safari or Chrome browser.

  • If using an Android mobile device, view courses in on the most up-to-date version of Chrome.

Have any questions or comments about accessing and using mobile elearning courses through OpenSesame, or want to learn more? Contact support@opensesame.com or call (503)808-1268.

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Which is the Better Certification: CAPM or PMP and What is the Difference? https://www.opensesame.com/site/blog/which-better-certification-capm-or-pmp-and-what-difference/ https://www.opensesame.com/site/blog/which-better-certification-capm-or-pmp-and-what-difference/#respond Tue, 15 Aug 2017 17:24:39 +0000 /site/?p=1542 One of the typical questions both new and experienced project managers have is whether they should take PMP or CAPM exams. These certifications are quite costly (up to $450 for some of them) and have takers answer many tough questions regarding project management. Professional exams are needed for everyone who wants to further their career... Read more »

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One of the typical questions both new and experienced project managers have is whether they should take PMP or CAPM exams. These certifications are quite costly (up to $450 for some of them) and have takers answer many tough questions regarding project management.

Professional exams are needed for everyone who wants to further their career and boost credentials. But how important PMP and CAPM are, really?

Having these certifications shows your high skills and knowledge,  it means that you can manage your projects, you are goal-oriented and motivated person.

So let’s take a closer look at them in this article to help you make an informed decision.

What are CAMP and PMP?

Certified Associate in Project Management (CAPM)

The first certification in our comparison is an entry level one. It was specifically designed for those who wish to start their career in project management and has a great value for aspiring project managers.

The CAMP process requires the candidates to provide information about their professional experience and pass an online examination.

Minimum Qualifications for CAPM:

The certification requires all candidates to provide High School Diploma (or Secondary Diploma) and at least 1,500 hours of experience on a project team.

If a candidate cannot provide the document or has no prior experience working in project management, he or she needs to attend formal training. If the trainee logs in at least 23 hours, the certification allows qualifying for the exam.

Other requirements include:

  • Time allowed: 3 hours

  • Question type: multiple choice

  • Number of scored questions: 135

  • Number of unscored questions: 15

The exam is split into a number of project management areas, including:

Topic Weight
Project Scope Management 11%
Project Management Processes 15%
Project Quality Management 6%
Project Time Management 12%
Project Risk Management 9%
Project Cost Management 7%
Project Communications Management 6%
Project Human Resources Management 8%
Project Stakeholder Management 7%
Project Procurement Management 7%

CAPM certification is valid for five years. After this time, upgrade is available.

Project Management Professional (PMP)

PMP is an advanced certification that only be acquired by professional who have at least 3 years of experience in project management and a completed bachelor’s degree. Thus, it is suitable for those professionals who want to advance their credentials.

PMP also allows to enter candidates with educational background related to project management (at least 35 hours), a completed secondary education, and 5 years of experience in the field.

Minimum Qualifications for PMP:

For this certification, candidates have to have more experience (at least 4500 hours of managing or leading projects), and education (at least a Bachelor’s degree). In addition to these requirements, all candidates must attend formal project management training for at least 35 hours (online or classroom).

For those candidates who don’t have a Bachelor’s degree (for example, a High School Diploma), taking the exam is allowed but the experience requirement is increased to 7,500 hours.

Other requirements:

  • Time allowed: 4 hours

  • Question type: multiple choice

  • Number of scored questions: 175

  • Number of unscored questions: 25

The PMP exam does not features as many areas as CAPM:

Topic Weight
Initiation 13%
Planning 24%
Executing 30%
Monitoring and Controlling 25%
Closing 8%

The candidates who pass PMP receive certification valid for three years. During this time, they are required to earn 60 professional development units (PDUs) to be able to qualify for a renewal.

The Difference Between PMP and CAPM

So, this one is obvious now. CAPM certification is designed for beginners in the project management field who wish to start their career there. Typically, they have little or no experience in leading or managing projects.

On the other hand, PMP is suitable for those who have been working in project management for years and have a lot of practical experience. Thus, the requirements for PMP candidates suggest that only active project managers with rich experience qualify.

Advantages of CAPM and PMP

Here are some important advantages of the exams.

  • If you’re just beginning your way in project management business, you should definitely consider taking CAPM. It can really highlight your resume and help to stand out among others. The certification demonstrates your commitment to the field and eagerness to learn and become more professionals. The same could be said about PMP as well: it shows that you have an impressive experience and a desire for continuous improvement.

  • You can use CAPM as a way to obtain a higher position in the next project because certification is always valued by employers. “I was able to accelerate my career thanks to CAPM,” says Gregg Leonard, a project manager at Awriter. “It really opened my eyes to new possibilities in managing of people, communications, and risks.”

  • More value, however, is given to PMP. But don’t be discouraged: on entry levels, CAPM can provide you with a significant advantage over others!

Study Materials

For both exams, only one book is used – The Project Management Body of Knowledge (PMBOK Guide), Fifth Edition. The Project Management Institute has prepared this guide for all PMP and CAPM candidates, so it is quite comprehensive. People involved in project management highly recommend it for everyone who wishes to be involved in the field. Additionally, OpenSesame offers a variety of courses that count toward Professional Development Units for both PMP and CAPM.

In addition to the literature, exam training is available for candidates. It is also recommended to attend the training to increase the chances for success.

The Bottom Line

To pass CAPM and PMP successfully, you need to do a lot of learning and training. In the end, it’s all worth it because a certification can really accelerate your career!


Lucy Benton is a marketing specialist, business consultant who finds her passion in expressing own thoughts as a blogger, and currently writes for www.assignmenthelper.com.au . She is constantly looking for the ways to improve her skills and expertise. If you’re interested in working with Lucy, you can find her on FaceBook and Twitter.

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Top Three Questions to Ask Before Setting up Your L&D Program https://www.opensesame.com/site/blog/top-three-questions-ask-setting-your-ld-program/ https://www.opensesame.com/site/blog/top-three-questions-ask-setting-your-ld-program/#respond Fri, 11 Aug 2017 17:43:12 +0000 /site/?p=1543 1. Based on your organization’s goals, what skills are needed? Align training with organization goals to establish a successful learning program. According to a Brandon Hall group study, 70% of companies that tie training to goals see an increase in profits. But, how can an organization actually do this? The first step is to examine... Read more »

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1. Based on your organization’s goals, what skills are needed?

Align training with organization goals to establish a successful learning program. According to a Brandon Hall group study, 70% of companies that tie training to goals see an increase in profits. But, how can an organization actually do this?

The first step is to examine your core values and strategic goals and map core competencies for employees. In other words, based on core values and goals, are there any skills that all employees should have? For instance, Zappos has a strong inherent culture of providing excellent customer service; their mantra is even “Powered by Service.” To meet this goal, all employees undergo an intense customer service training program that includes shadowing experienced customer service representatives and learning best practices. Additionally, are there any skills that specific teams need?

Once you identify what skills are needed, you can start selecting content based on these core competencies that will achieve organization goals. For example, if your organization has the goal of providing excellent customer service, you might have an internal objective of responding to all support requests within 24 hours. In order to achieve this goal, relevant teams should have customer service training and communication skills. When browsing for content that can accomplish this, you might select courses like Excellence in Customer Service or Communicating on the Phone.

2. What metrics will you use to measure success?

Define the expectations for your training program for various stakeholders. What does your training audience expect? What does management expect? These metrics should be a combination of both quantitative and qualitative points. For example, quantitative metrics would include sales performance change and the effect on company turnover. Qualitative metrics would include learner response to courses and whether they feel that they apply training to their work. Creating metrics to evaluate your training program will help you determine whether your program is actually accomplishing its goals and will also help with measuring ROI.

3. What resources do you need for training?

Delve deep into answering this question to set a strong foundation for your program. Go beyond the financial considerations! Understand what IT resources you will need. Do you need to allocate workstations just for training? Do you have adequate IT support in the event that courses don’t work?

Consider what communication platforms your organization has and how you can leverage them to promote training. For instance, does your organization have Slack or another internal communication platform? If so, consider creating a channel on it for training purposes and regularly post updates and questions to gather feedback. If your organization has an intranet, would you be able to post learning updates on an already existing page or a new one? Determine who will be responsible for communications.

Identify what additional budget you may have for promoting elearning. For example, you may want to run a contest to incentivize learners by rewarding the department with the greatest participation. You may want to also motivate learners through prizes depending on your organization’s culture. By identifying what resources you have before beginning training, you can maximize these opportunities to create a successful learning program.

Creating a successful training program requires preparation. Answering these three questions can help you determine the objectives of your program, justify the program to those controlling budget and resources in your organization, as well as maximize your resources to increase learner utilization. You will be also be able to create a dialogue at your organization about what a successful learning program looks like. Naturally, the next step is developing your training program! As the leading provider of elearning courses, OpenSesame offers flexible options to maximize your budget, over 20,000 off-the-shelf courses, and compatibility with every LMS.

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Microsoft Excel: Easier to Learn Than Ever Before https://www.opensesame.com/site/blog/microsoft-excel-easier-learn-ever/ https://www.opensesame.com/site/blog/microsoft-excel-easier-learn-ever/#respond Thu, 10 Aug 2017 20:16:26 +0000 /site/?p=1544 Fluency in Microsoft Excel is one of the most valuable soft-skills in any professional’s life. Excel’s broad applicability and user-friendly interface make it so it can be utilized by the masses for a vast number of tasks, from simple data entry to complex data analysis and querying. No matter where you fall or plan to... Read more »

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Fluency in Microsoft Excel is one of the most valuable soft-skills in any professional’s life. Excel’s broad applicability and user-friendly interface make it so it can be utilized by the masses for a vast number of tasks, from simple data entry to complex data analysis and querying. No matter where you fall or plan to fall on Excel’s utilization spectrum, it is of cardinal importance that you have proper guidance in order to witness how you can use Excel to leverage your professional toolkit. With Excel Online courses, you can master excel in an interactive way.

Back to the Basics

No matter how proficient you may be in Excel, it is likely that you are still using only a sliver of Excel’s built-in tools. In the Introduction to Excel course offered by Atomic Learning, users are exposed to some of the softer but necessary components of Excel such as organization, formatting, and shortcuts to make formatting more efficient. Whether you are looking to explore how you can make your data beautiful or something as simple as locking documents with a password, this course will bring the basics to you in a full-circle.

Formulas

One of the components of Excel that made it revolutionary, formulas! The hundreds of formulas that excel offers range from basic organization tools like the COUNTIF and SUMIF functions to formulas designed to derive key metrics in statistical analysis. For more complicated formulas, there are courses that will provide users a step-by-step walk through troubleshooting and customization techniques. There are many options for Excel courses focused on formulas, so now it’s up to you to decide what parts of your spreadsheet you would like to automate.

Data Visualization

Now that you have learned how to organize and compute in Excel, let’s tell a story with your data. Charts, graphs, and models can all be used to add a visual component to your data. With specialized courses in Excel Charts, users will be able to find the best ways to display their data could drive more effective decision making. Not only can you optimize the way which your company’s data is presented through courses in Excel Charts, but you can also learn customization techniques so you can coordinate your Excel figures with associated documents in Microsoft Office.

These are only a few of the useful tools that users can learn from Excel Online courses. With 80% of Middle Skill-level jobs requiring Excel literacy, becoming familiar with Excel and the rest of the Microsoft Office suite is a must. Not only will becoming an Excel wiz make you a company asset, but it can also help you earn up to 18% more on average. Whether you are looking to learn the basics, or more advanced, specialized tools, there is a course for you. The OpenSesame course library contains a number of different individual courses and bundles for learning Microsoft Excel.

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Effective Ways to Motivate Your Employees through Peer-Based Online Learning https://www.opensesame.com/site/blog/effective-ways-motivate-your-employees-through-peer-based-online-learning/ https://www.opensesame.com/site/blog/effective-ways-motivate-your-employees-through-peer-based-online-learning/#respond Thu, 03 Aug 2017 15:38:13 +0000 /site/?p=1545 What’s the deal with peer-based learning? You’ve seen some recommendations about incorporating this method in the training your company provides. However, it’s hard to understand how exactly it would work. Peer learning is a broad category that encompasses various models of learning. Some methods include peer-assessment schemes, counseling, private study groups, discussion sessions, various projects,... Read more »

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What’s the deal with peer-based learning? You’ve seen some recommendations about incorporating this method in the training your company provides. However, it’s hard to understand how exactly it would work.

Peer learning is a broad category that encompasses various models of learning. Some methods include peer-assessment schemes, counseling, private study groups, discussion sessions, various projects, community activities, and workplace mentoring. In essence, it means that people are learning from each other through this approach.

Every leader has to find the right way to push the employees to professional growth. The programs include seminars, team building sessions, continuous development of skills, and systematic feedback. How does peer learning fit into the scheme?

How Peer-to-Peer Online Learning Contributes to Professional Development
  • E-learning resources are very accessible. The employees can use multiple devices to access them, and they choose the time and place to their convenience.

  • This is a cost-effective training method. You won’t have to book halls and pay lecturers by the hour. You won’t have to organize trips for your employees. You’ll make an investment in the program and you can use it over an extended period of time. Many online learning programs are absolutely free.

  • Peer-based learning is a highly effective method of gaining knowledge and skills. Your employees will get applicable lessons and they will share feedback with each other.

In 2011, researchers from DePaul University, Chicago, Illinois, explored the effects of online peer review on the progress students made. Both groups of students took the same online course, taught by the same professor. The only difference was that the learning process of one of the groups incorporated peer reviews. Through the peer review process, these students had to examine the approach others had towards the same problem. In addition, they were encouraged to turn their knowledge and skills into practical implementation. Those students went beyond memorizing information from the course.

That’s exactly what you need to achieve from the training you provide for your employees. You want them to go beyond memorizing, and you need them to consider other people’s points of view.

Rio Tinto, a global mining organization with thousands of employees spread in various locations all around the world, saw the opportunities in this type of learning. The company launched SMART – its own education portal. That’s a nice example of making it work.

Digineer, an IT consulting is another company that successfully incorporated the peer-to-peer training system. Digi-U, the peer-to-peer training program, allows the most skillful employees to pass their knowledge on to the others in the company.

Using Peer-to-Peer Learning: Practical Tips

There are two ways for you to implement effectively this method into practice:

  • Create a special online course for your employees. You’ll need high-profile educators from the niche to contribute, and a clear plan that leads the learners through the coursework and tests their skills and knowledge. You’ll also need an IT team that will bring the project to life.

  • Choose a relevant online course and ask your employees to enroll.

Whatever the case is, you’ll have some work to do in order to encourage peer-to-peer learning.

1. Encourage Discussion Among the Learners

Some of the employees will perceive the course as something mandatory. They will just want to go through it as quickly as possible. That’s not how peer learning works. You have to encourage them to discuss different issues. Invite them to lunch and tackle a topic. See if you can turn it into a productive discussion.

Feedback from the peers is crucially important. That’s exactly why companies like Deloitte abandoned annual rankings and traditional evaluations. The employees get instant recognition of positive behavior, and that’s usually provided via a public social platform. That’s how they support the discussion and appreciation of each other’s work, and it’s all part of the continuous process of learning.

Encourage the employees to share opinions and ask questions on the platform. If your company doesn’t use a separate platform for online learning such as WorkDay or Cognify, you can always create a private Facebook group or use Trello to support each other.

Ask them to evaluate the work of their colleagues and share feedback. That’s what peer learning is all about.

2. Share Clear Guidelines

GE supports that notion through a practical example. To cultivate collaborative and cross-functional teams, the company adopted approach based on continuous dialogue and shared accountability. Instead of critiquing, the managers coach the employees. To do this, they developed an internal smartphone to connect the managers, employees and teams. Needless to say, communication is based on proper etiquette, and the entire process of peer-to-peer communication is based on precise guidelines.

3. Explain the Desired Outcome

What purpose does this learning have? Your employees need specific goals to justify their efforts. Explain how this program will enhance communication within the team and will help them boost individual skills at the same time.

Facebook’s FLiP (Facebook Leadership in Practice) program, for example, is based on coaching and feedback that rising leaders receive from their peers, as well as from executive team members. The purpose of this program is to foster collaborative relationships and encourage continuous learning. The participants in the program know exactly what goals they are supposed to achieve.

Have you tried peer-based learning in your organization? If not, now is the right time to do it. Share your questions, doubts and experiences with us!


Sophia Anderson is an associate educator, tutor and freelance writer for UK EssayOnTime. She is keen on covering topics on learning, writing, business, careers, self-improvement, motivation and others. She believes in the driving force of positive attitude and personal development. Talk to her on Twitter.

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Mobile Learning is On the Rise – Is Your Organization Ready? https://www.opensesame.com/site/blog/mobile-learning-rise-your-organization-ready/ https://www.opensesame.com/site/blog/mobile-learning-rise-your-organization-ready/#respond Tue, 01 Aug 2017 18:50:29 +0000 /site/?p=1546 Mobile learning – and the rise of mobile dominance, in general – is a topic that most learning and development (L&D) professionals have heard of. In fact, mobile learning is now so critical to online corporate training success that it has become an eLearning best practice. However, the majority of organizations do not support mobile... Read more »

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Mobile learning – and the rise of mobile dominance, in general – is a topic that most learning and development (L&D) professionals have heard of. In fact, mobile learning is now so critical to online corporate training success that it has become an eLearning best practice.

However, the majority of organizations do not support mobile learning. In Brandon Hall Groups Mobile Learning 2016 survey, 35% of organizations responded that “there is limited access to learning material via web browsers only”, while 25% of organizations responded that “there is no mobile interaction with learning at this time”.

Ignoring mobile as a critical element of your eLearning strategy will limit the accessibility of your learning content and will subject learners to a poor learner experience. Missed opportunities such as these will ultimately lead to poor L&D results, which is why it’s time to start seriously considering a mobile learning strategy.

Mobile Adoption: No Signs of Slowing Down

According to Pew Research, 77% of Americans now own a smartphone. Recent research by Google has also found that nearly 40% of people search only on a smartphone in an average day as they look to meet immediate needs. This adds up to an average smartphone usage of 170 minutes per day. As a result of this shift, more Google searches are happening on smartphones than computers. Similarly, KPCB reports that 87% of millennials say their smartphone never leaves their side.

These stats demonstrate humanity’s growing dependence on mobile devices (especially among millennials). As a result, a mobile experience isn’t something new that learners would have to adapt to – rather, introducing mobile learning is simply making learning easier and more accessible.

In addition to improving the accessibility of training materials, mobile learning also helps to:

  • Encourage learning on-the-go

  • Facilitate learning at the point of need

  • Improve social learning effectiveness

  • Increase learner adoption and engagement

Mobile is Becoming a Global L&D Priority

Owing to the many benefits listed above, organizations are finally starting to prioritize mobile learning. Brandon Hall Group survey data shows that 57% of organizations said that they did not yet have a formal mobile learning strategy in place, but that they were working on one.

The global market for mobile learning also appears to be experiencing fast growth. According to Ambient Insights 2014-2019 Worldwide Mobile Learning Market Forecast, the worldwide market for mobile learning products and services reached $8.4 billion in 2014. The forecast also anticipates that revenues will reach $14.5 billion by 2019.

Thankfully, new developments in learning technology are making it easier than ever to deliver mobile learning content. In particular, a state-of-the-art learning management system (LMS) can help to facilitate a smoother, more effective learner experience. For example, the Docebo mobile app allows learners to learn on-the-go, ask questions for subject matter experts, and access learning content at the point of need.

Mobile eLearning Content – What’s Most Effective?

According to the aforementioned Brandon Hall Group Mobile Learning 2016 survey, some of the most effective mobile learning types of content include:

  • Videos (27% say videos are highly effective via mobile)

  • Virtual classrooms (16% say virtual classrooms are highly effective via mobile)

  • Performance support (15% say performance support is highly effective via mobile)

Of course, the effectiveness of your learning content will vary between audiences, so it’s always a good idea to provide wide variety of learning content formats, topics, and types. More importantly, ensure your learning content is optimized for mobile devices by breaking it down into more digestible pieces (e.g., microlearning content), keeping file sizes small, and adding interactive elements.

Learn more about the rise of mobile learning in Docebo’s free report, Leveraging the Natural Synergy of Mobile Learning and MIcrolearning in eLearning. Download it today!


About the Author: Victoria Hoffman is a Content Specialist at Docebo. She is a graduate of University of Toronto’s Semiotics & Communication Theory Program and has 5+ years of experience in digital marketing. She enjoys writing and is always looking for a good book recommendation.

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How to Create the Best User Experience in Your eLearning Course https://www.opensesame.com/site/blog/how-create-best-user-experience-your-elearning-course/ https://www.opensesame.com/site/blog/how-create-best-user-experience-your-elearning-course/#respond Thu, 27 Jul 2017 21:05:53 +0000 /site/?p=1547 Creating killer course content is only half of the battle when it comes to designing an eLearning course. You also need to present your content in a way that addresses the key tenets of user experience: aesthetics, usability, accessibility, performance and levels of human interaction. Establishing a good user experience means your course is much... Read more »

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Creating killer course content is only half of the battle when it comes to designing an eLearning course. You also need to present your content in a way that addresses the key tenets of user experience: aesthetics, usability, accessibility, performance and levels of human interaction.

Establishing a good user experience means your course is much more likely to yield positive student experiences and excellent business results for your clients. So how do you go about creating the best possible user experience for your eLearning course?

1. Design For All Devices

Once upon a time, we all worked on desktop computers. Not anymore. Your clients will want to access your course anytime, anywhere. This means making your course website and software responsive to all devices, allowing clients to catch up with tutorials and course tasks via their smartphones and tablets as well as their computers.

2. Get the Right Support

The development of user experience is a field in itself and it may well be that you don’t have experience of it. If this is the case, never fear. There are a host of user experience professionals out there. Hire a freelancer or appoint a permanent member of staff by posting an ad on a job board.

3. Don’t Underestimate the Visuals

Formatting your course is of the utmost importance to user experience. You should create uncluttered pages with plenty of white space. Text should be succinct and divided by snappy titles. Images and video can also go a long way to improving the user experience. The brain processes image and video thousands of times faster than text. Including these visuals throughout your course will add variety and also allow students to assimilate material more quickly.

4. Be Clear in Your Course Description

A big part of user experience is making sure a product or service meets expectations. Therefore, it’s important to establish the right expectations with your clients. Work on your course description so it is clear and accurate and clients understand what they can expect to gain from it.

5. Provide Course Preparation Support

Getting to grips with new software can take time for the less technologically savvy. Help your clients to hit the ground running by providing course preparation support. Students on any eLearning course should be familiar with any software they need to use, know how to contact their tutors and be able to locate resources before the course begins. You could conduct this support through online tutorials, question and answer sessions or a simple course preparation document.

6. Encourage Peer Interaction

Working on an eLearning course, students can miss out on the benefits of peer communication.  Interaction with fellow-learners can provide support and an opportunity to share ideas and perspectives. Open up these possibilities to your eLearning clients by building a forum into your software. Alternatively, set up a Facebook group for the exchange of thoughts and resources.

Put time into developing your course user experience to create the best learning platform for your clients. And remember, happy and successful students are more likely to recommend your course to others, driving revenue and increasing brand authority.


Martha is a passionate blogger who enjoys writing about employee training, marketing and anything that helps small businesses grow.

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3 Essential Tips to Promote Your Next eLearning Course https://www.opensesame.com/site/blog/3-essential-tips-promote-your-next-elearning-course/ https://www.opensesame.com/site/blog/3-essential-tips-promote-your-next-elearning-course/#respond Mon, 24 Jul 2017 16:35:52 +0000 /site/?p=1548 You had a great idea. You worked tirelessly to choose an eLearning course that would help your team grow. You made sure to provide enough materials, test their skills, and create a feedback system that works. Now what? Your course is ready to face the competition. It won’t be easy. There are dozens of courses... Read more »

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You had a great idea. You worked tirelessly to choose an eLearning course that would help your team grow. You made sure to provide enough materials, test their skills, and create a feedback system that works. Now what? Your course is ready to face the competition. It won’t be easy. There are dozens of courses to choose from, regardless of the topic the learner has in mind. Why should your employees be interested in this particular course?

Even if these are your employees and you can easily make the course mandatory, you don’t want to do that. You want them to make a conscious decision and take this chance for professional growth. For that purpose, you’ll need to promote the course.

We’ll give you 3 tips that work.

1. Target Your Audience on Social Media

First, you’ll need to identify who your target learner is. You already know the answer to that, but what are they interested in? What pages do they follow on social media? This process involves some surveying, too. The results will help you understand the people you’re crafting the course for.

An active Facebook page for the specific course will be very helpful. Obviously, the learners will be interested to know more about this opportunity. Here, they will find all the information they need, as well as a call to action for enrolling in the course. Use the page to share information about the launch date, schedule, and assignments. Encourage the participants to ask questions and enter discussions on the page.

2. Use a Corporate Messaging Platform

Facebook is nice, but it’s not the most professional communication tool you can count on. If you realize that not all course participants have a profile, you’ll have to think of another platform that connects you all. You can count on Slack; a messaging tool that easily brings all people you need together. You can make a specific channel for the course. Everyone will have access to the discussion and they will see how the rest of the learners are doing.

Mary Gilbert, a marketing expert from BestEssays, explains that peer-to-peer communication is crucial for the success of an online course: “When the learners start discussing the lectures and assignments with each other, you’ll know your course is successful. Trigger discussions, so you’ll get them interested. Ask them to share what they learned and consider their feedback. You need active participation. Otherwise, they will just be bored.”

3. Show Proof of Achieved Results

The promotional process doesn’t end when the first wave of learners get their certificate. You can use the results to continue promoting the course, so the employees who didn’t participate will be encouraged to accept the challenge. The ones who successfully go through your course are the best proof that you’re providing quality and tangible results. Ask them to share feedback and feature it on the social media page. Emphasize the positive experience and invite others to join the fun!

You may develop the best eLearning course on a given topic, but it will still fail to attract the right audience if you don’t promote it. The promotion is the easy part. With a planned approach, you’ll quickly see results.


Brenda Savoie is a content marketer at Essayontime, private English tutor, and desperate dreamer. Writing her first romantic novel. Seeking contentment through mindfulness. Check her blog BestWritingClues Find her on Twitter and Facebook

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Top Trends in Digital Disruption https://www.opensesame.com/site/blog/top-trends-digital-disruption/ https://www.opensesame.com/site/blog/top-trends-digital-disruption/#respond Thu, 20 Jul 2017 18:09:28 +0000 /site/?p=1549 In a recent OpenSesame webinar, VP and Principal Analyst at Constellation Research, Holger Mueller, revealed how learning technologies have evolved in the times of digital transformation and technical disruption. He shared the best practices and top tips to become a “digital disrupter” amongst evolving technologies. Don’t be left behind Where will your company be in... Read more »

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In a recent OpenSesame webinar, VP and Principal Analyst at Constellation Research, Holger Mueller, revealed how learning technologies have evolved in the times of digital transformation and technical disruption. He shared the best practices and top tips to become a “digital disrupter” amongst evolving technologies.

Don’t be left behind

Where will your company be in 2020? Mueller challenges you to ponder how technology is changing and how these changes will affect your organization’s future. This includes macro trends, changes in the dynamic workforce, disruptive technology adoption, and creation of new digital business models.

Enterprises that fail to keep up with digital trends are ultimately unsuccessful; more than half of the Fortune 500 firms since 2000 have either gone out of business or lost this title. Businesses must quickly adapt to these changes to succeed. Mueller describes this as, “enterprise acceleration”, the ability of enterprises to adopt and leverage new technologies that create an opportunity to “disrupt” the industry.

Digital disruption

Digital disruption occurs with “the creation, implementation, and operation of new best practices and business models enabled by new technologies.” Important indicators of growing technology include falling prices of storage, low cost of computing, voice and artificial intelligence, and hyperscale.

Seven Universal Applications that enterprises are using to “disrupt” their respective markets include:

  • Taming the internet: Companies are now finding lucrative business opportunities on the internet.

  • Revolutionize intra enterprise functions: In the 21st century, people have altered the way they work inside the company, now companies are more generalistic and have more collaborative spirit.

  • Data as a service: Companies have found success in monetizing data and acquiring more data to make better decisions.

  • Orchestrate things: Enterprises should familiarize themselves with the “Internet of things” and utilize multiple devices.

  • Digitize value chains: In recent times, organizations found success when altering their value change around sale chains or supply cycle

  • Re-invent communication: We are transforming how we interact with our computers and have revolutionized voice commands.

  • Innovate human machine interface: Companies are improving revolutionizing the way user interface works.

These factors change how an enterprise functions. Each of these require a strategy for learning, because an organization’s learning speed must be faster than the rate of change.

Future of learning

As a result of these advances in technology, learning preferences have evolved. Digital platforms have enabled learning programs to incorporate more on-demand and personalized methods.

Recent developments in the cloud have also made it possible to share content intended for mass consumption. Advances in artificial intelligence has helped to store data and digital exhaust. Intelligence is permeating LCD, a learning program’s software can be altered to match individuals’ learning habits. Social aspects have allowed people to recommend and share courses. With new developments in Intrinsic learning, digital exhaust and behavior can be mapped to curate a digital learning strategy for an individual. A marketplace is required for individuals to access digital learning, this eliminates the need for classrooms. These more fluid learning programs will enable employees to acquire skills, which in return will empower the business.

Recommendations

“Digital Darwinism is unkind to those who wait”, Mueller states. Leaning pays for itself, if a company has the means to invest, it should. Ensure learning systems are up to date. Do not let technical debt restrain, filter out learning systems that are no longer need.

Learning managers must examine what will help employees maximize customers’ satisfaction when choosing a learning program. There are plenty of vendors ready to provide solutions for an enterprise.

To learn more about leveraging emerging technologies and revolutionizing learning programs, watch the webinar recording here.

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Having Problems with your eLearning Courses Using Adobe Flash? https://www.opensesame.com/site/blog/having-problems-your-elearning-courses-using-adobe-flash-0/ https://www.opensesame.com/site/blog/having-problems-your-elearning-courses-using-adobe-flash-0/#respond Wed, 19 Jul 2017 21:07:12 +0000 /site/?p=1550 As web technology continues to grow and evolve, internet browsers are constantly adapting to ensure full compatibility. Adobe Flash, a browser plugin that delivers content such as videos and interactive elements, is being phased out by the industry and replaced by HTML5, a more modern way to view this same content without requiring the use... Read more »

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As web technology continues to grow and evolve, internet browsers are constantly adapting to ensure full compatibility. Adobe Flash, a browser plugin that delivers content such as videos and interactive elements, is being phased out by the industry and replaced by HTML5, a more modern way to view this same content without requiring the use of a plugin. As internet browsers are beginning to disable Flash, more and more elearning providers such as OpenSesame and many of our course publishers, are transitioning to HTML5 over time. For you, that means you will see a transition of courses being replaced with newer courses updated with HTML5. For courses still using Flash, you will need to re-enable Flash in your internet browser to ensure the course work properly.

Follow these simple steps to re-enable Flash in your internet browser:

First, check if Flash is already installed and enabled in your internet browser by typinghttps://helpx.adobe.com/flash-player.html into your browser (see below).

To get started, click the “Check Now” button to automatically detect whether you have Flash Player installed on your computer.

If you see a green check mark (see below), that means Flash is already good to go! If you are still experiencing issues loading your courses, there could be a larger issue going on and we recommend you contact OpenSesame for support.

If you see a red exclamation mark (see below), follow the instructions listed (either to skip the steps below and follow the link, or to follow steps two and three) which will download, install and enable Flash.

If you reach  “Enable Flash Player” (either step four or the link you followed, depending on where the first step led you), follow the specific instructions relating to your browser and the steps for your operating system (Mac OS or Windows).

Note: for Google Chrome users: The tutorial will guide you to open a Settings page in a new tab (“chrome://settings/content”). If the page looks like the one below (and different than the one in the tutorial), the instructions will be slightly different. After navigating to the specified page and clicking on Flash, you’ll want to enable “Allow sites to run Flash” and disable “Ask first”.

Once you are done enabling Flash, you will now to prompted to verify that Flash works. You should see the screen below and click on the blue icon to test if the clouds move in the animation. If the clouds move, you are all set! If you don’t see any movement, this means something went wrong and Flash still needs to be enabled. Try repeating all of the steps again and double check that you’ve followed all of the instructions correctly.

Have any questions or comments about updating and installing Flash? Contact OpenSesame at support@opensesame.com or call 503.808.1268.

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How to Equip Sales Reps With the Necessary Business Skills to Land C-Level Buyers https://www.opensesame.com/site/blog/how-equip-sales-reps-necessary-business-skills-land-c-level-buyers/ https://www.opensesame.com/site/blog/how-equip-sales-reps-necessary-business-skills-land-c-level-buyers/#respond Tue, 18 Jul 2017 22:10:01 +0000 /site/?p=1551 Unfortunately, all too often sales representatives rarely achieve those desired C-level sales. A recent Forbes article explains, “eight out of 10 executive buyers consider the sales meetings they take to be a waste of time” and believe that representatives do not demonstrate an adequate knowledge of their buyers business. Perhaps this is not purely the inherent... Read more »

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Unfortunately, all too often sales representatives rarely achieve those desired C-level sales. A recent Forbes article explains,eight out of 10 executive buyers consider the sales meetings they take to be a waste of time” and believe that representatives do not demonstrate an adequate knowledge of their buyers business. Perhaps this is not purely the inherent shortcoming of the sales representative, but an indication of a more insidious issue of sales reps not being adequately trained with the business skills to successfully seize these c-level sale opportunities.

The Solution? eLearning.

How does an organization solve this issue? Invest in eLearning technology to enable sales representatives with outstanding business skills.

With eLearning courses, employees are empowered with the necessary skills to perform successful sales endeavors. In fact, eLearning has resulted in companies experiencing an 18% increase employee engagement. An engaged workforce makes for a more productive and overall happier staff, which makes employees more interested in the growth and success of the company. With nearly 25% of people reporting they left their job due to lack of training, online learning can boost job satisfaction and engagement which in return improves the overall health of your organization.

Also, when implementing  eLearning courses, the sales representatives are able to complete the courses at their own pace, which is a less time-consuming option than in-person group training. Organizations that invest in eLearning are able to cut training costs by 50% and cut training time by 60%.

Getting Started

Online learning companies can help fill skill gaps in sales training. OpenSesame provides over 6,000 business skills courses that go over all the details, steps, and processes included in landing a c-level sale. From courses on phone skills and techniques on how to organize the perfect presentation, to implementing successful research and analysis. Or, check our sales course recommendations on the OpenSesame blog, so your employees can gain the skills they’ll need to land those deals that ensure your company’s future growth.

A Bluevolt study of cross-industry distributors reports that 81% of respondents said they witnessed a substantial increase in sales with online training. The time to invest in elearning is now.

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3 Ways to Improve Your Learner Experience https://www.opensesame.com/site/blog/3-ways-improve-your-learner-experience/ https://www.opensesame.com/site/blog/3-ways-improve-your-learner-experience/#respond Tue, 11 Jul 2017 17:42:01 +0000 /site/?p=1552 Approximately 69% of L&D professionals say that talent is the number one priority in their organizations. However, recent research by Deloitte Human Capital Trends shows that reinventing careers and learning was rated by executives as the #2 most important business issue. Josh Bersin, founder and Principal of Bersin by Deloitte, draws the following observation from... Read more »

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Approximately 69% of L&D professionals say that talent is the number one priority in their organizations. However, recent research by Deloitte Human Capital Trends shows that reinventing careers and learning was rated by executives as the #2 most important business issue.

Josh Bersin, founder and Principal of Bersin by Deloitte, draws the following observation from this issue:

“We are living longer, jobs are changing faster than ever, and automation is impinging on our work lives more every day. If we can’t look things up, learn quickly, and find a way to develop new skills at work, most of us would prefer to change jobs, rather than stay in a company that doesn’t let us reinvent ourselves over time.”

Learner experience – the experience of a person’s learning interactions – is more important than ever. Not focusing on providing a well-optimized learner experience could impact employee retention, which, in turn, can impact your organization’s overall success.

Here are three ways you can improve your learner experience with learning technology.

1. Accommodate learner needs

Learner needs are constantly evolving. For instance, employees are increasingly becoming more mobile-dependent. An influx of millennials into the workforce means employee knowledge gaps are growing. Similarly, learners face a number of costly distractions at work, and it is believed that the average human attention span has become shorter than that of a goldfish.

Although new technology is partially responsible for the way learner needs have evolved, it can also help to accommodate these needs. Your learning management system should deliver learning content with expedience, efficiency, and effortlessness. This means that it should include features that accommodate mobile learning, microlearning, gamification, offline learning, and so on. If you ignore your learners’ needs within the learner experience, the effectiveness of your L&D programs will suffer.

2. Tailor the learner experience with personalization

A large reason why online corporate training is ineffective is because it’s irrelevant to what learners want (and need) to learn in order to progress in their career or advance their skills in a particular role. Another way to improve the learner experience is to ensure that learning is tailored for each individual learner’s specific skills and competencies.

Fortunately, learning technology allows organizations to leverage learner data to generate insights that can fuel learning personalization. Personalization has proven to be effective – recent data by Brandon Hall Group shows 93% of companies agree that personalized learning helps employees reach their goals more efficiently.

Get started with learning personalization by investing in the right technology, establishing a competency framework, and tagging your learning content so it’s organized for personalization purposes.

3. Don’t underestimate the importance of user experience

User experience (UX) is closely related to learner experience – if UX is the overall experience of a person using a machine (e.g., a computer application), then learner experience is the overall experience of a person and their learning interactions (formal, informal, and experiential).

Brandon Hall Group’s Learning Technology 2017 survey found that 51% of respondents cited a “poor user experience” as a barrier to satisfaction with their learning technology, proving that many organizations understand that their current learning technology simply is not conducive to effective learning.

When it comes to learner experience, great eLearning content is essential, but it’s only the start – invest in learning technology that will allow you to provide a great experience so learners are motivated to learn and more engaged with your training programs.

Did you know that OpenSesame integrates with the Docebo LMS? Start your 14-day free trial today and start improving your learner experience!


About the Author: Victoria Hoffman is a Content Specialist at Docebo. She is a graduate of University of Toronto’s Semiotics & Communication Theory Program and has 5+ years of experience in digital marketing. She enjoys writing and is always looking for a good book recommendation.

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Why Microlearning is the Hottest L&D Trend in 2017 https://www.opensesame.com/site/blog/why-microlearning-hottest-ld-trend-2017/ https://www.opensesame.com/site/blog/why-microlearning-hottest-ld-trend-2017/#respond Mon, 26 Jun 2017 21:24:07 +0000 /site/?p=1553 Have you ever been told to complete a six-hour elearning course on compliance? Or taken time out of your already busy schedule to attend a week-long intensive training course? Or perhaps you’ve been given a textbook full of information that was overwhelming to digest? Training can easily become time-consuming and draining for learners, so much... Read more »

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Have you ever been told to complete a six-hour elearning course on compliance? Or taken time out of your already busy schedule to attend a week-long intensive training course? Or perhaps you’ve been given a textbook full of information that was overwhelming to digest? Training can easily become time-consuming and draining for learners, so much so that learning can be lost as soon as 24 hours afterward.

Research suggests trying to learn too much at one time is simply not working. Technology is advancing, attention spans are decreasing, and learning and development is struggling to keep up. Information is now more widely available, quicker to access, and easier to process. Could all of this mean long-form training models are becoming redundant?

With learners having less time available but more demands than ever, modern organizations are now looking to microlearning as their most effective learning solution to re-engage their workforce.

Here are 6 reasons why microlearning should be at the top of your learning agenda:

1. No more memory loss

Microlearning supports self-paced training and also overcomes the challenge of knowledge retention. Short, concise and agile material allows learners to quickly consume content immediately before it is needed, rather than trying to recall past training sessions from months before.

2. Increased relevance

Microlearning is usually 2-3 minutes in length, which means it has to be concise and specific. By breaking large topics up into targeted content, learners are able to easily search for information that is directly relevant to their needs.

3. Your learners use this learning strategy already

70% of employees make up the the ‘Google Generation’ who turn to search engines to get the information they need. As people increasingly access learning in small chunks, there’s an opportunity for L&D professionals such as you to make this a part of your ongoing training strategy.

4. Optimized for on-the-go learning

Give learners control by offering them the ability to train on the device of their choice, anytime, anywhere.

5. Let your learners take responsibility

Encouraging learners to take on the responsibility of recognizing their knowledge gaps is an essential part of creating a productive learning pathway. Microlearning encourages learners to define where they need help and gives them the ability to access useful content as they assess how efficient they are at delivering against certain tasks.

6. Learning that’s great to look at

Animation is more engaging than traditional forms of learning, increasing learner engagement and retention rates. This is what makes microlearning such a unique and exciting way to learn.

So, how would this look in practice?

Check out ‘Don’t Let Fear Hold You Back’ from Skill Pill. Skill Pill are microlearning pioneers, producing quality microlearning packages on soft skills and business management strategy models for over 10 years. Contact Skill Pill to find out how they can make microlearning work for you.

About the Author: Chris is Account Director at Skill Pill. Chris works to continuously optimize learner experience, uptake, and engagement with Skill Pill’s micro-learning offering across their partner platforms

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How to Access Courses After Purchasing Online https://www.opensesame.com/site/blog/how-access-courses-after-purchasing-online/ https://www.opensesame.com/site/blog/how-access-courses-after-purchasing-online/#respond Mon, 26 Jun 2017 16:24:28 +0000 /site/?p=1554 Did you find an OpenSesame course and purchase it online for yourself? If you purchased a course online with OpenSesame, you can start viewing your course immediately afterward. You can also return to the website to watch the course at a later date or pause halfway through to resume later. Let’s walk through how easy... Read more »

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Did you find an OpenSesame course and purchase it online for yourself?

If you purchased a course online with OpenSesame, you can start viewing your course immediately afterward. You can also return to the website to watch the course at a later date or pause halfway through to resume later. Let’s walk through how easy it is to access your course again after you have purchased it.

First, make sure you are logged into your OpenSesame account. After logging in, you will see “Hello ‘Your Name’” in the top right-hand corner of the window (see below). Using the drop-down menu that appears by hovering over your name, navigate to the ‘My Courses’ dashboard to find courses you have purchased.

Once in the dashboard, click “Begin Course” button to start the course you purchased (see below). If you need to take a break from the course, use the course exit buttons and the system will remember your progress when you resume the course later.

Also, be sure that the Delivery Preference is set to “OpenSesame” in the upper right corner of this page (see below). This allows you to take the course on the OpenSesame website (as opposed to taking the course through a learning management system).  

Tip: Turn off the PopUp Blocker and enable Flash. This will ensure seamless delivery of the course on the OpenSesame website.

Now you are well on your way to learning! Once you complete the course, your completion certificate should also be available in your dashboard. If you have any questions or want to learn more about OpenSesame, contact us at support@opensesame.com or call (503) 808-1268.

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Updates to California Sexual Harassment Training: AB 1825, AB 2053, FEHA https://www.opensesame.com/site/blog/updates-california-sexual-harassment-training-ab-1825-ab-2053-feha/ https://www.opensesame.com/site/blog/updates-california-sexual-harassment-training-ab-1825-ab-2053-feha/#respond Mon, 12 Jun 2017 17:49:43 +0000 /site/?p=1556 If you operate a business in the state of California with over 50 employees, you may be fairly familiar with AB 1825 which requires companies to provide at least two hours of sexual harassment training to supervisors. However, in the past two years these policies have been expanded. Have you been keeping up with the... Read more »

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If you operate a business in the state of California with over 50 employees, you may be fairly familiar with AB 1825 which requires companies to provide at least two hours of sexual harassment training to supervisors. However, in the past two years these policies have been expanded. Have you been keeping up with the most recent training updates?

Updates to California Sexual Harassment Training

Currently, AB 1825 alone will not satisfy compliance requirements. As of 2015, California also requires that companies comply with AB 2053 which includes training on abusive conduct. In addition, in April 2016, the Fair Employment and Housing Act was updated to include policies, protections, and employer actions that focus on the prevention of harassment, discrimination, and retaliation. This means that companies must take training that at least covers all three: AB 1825, AB 2053, and updates to FEHA.

  • AB 2053* – This amendment requires sexual harassment training to include education on how to prevent harassment, remedies available victims, components of an anti-harassment policy, and practical examples for instructing supervisors. 

*For more information on AB 2053 visit the California Legislative Information

  • FEHA* – In 2016 new regulations were added to FEHA that include the requirement of additional written policies. Notable changes include the action around the topics of:

    • Written policy requirements

    • Definitions regarding sex and gender

    • Sex discrimination

    • Reasonable accommodations

    • Human trafficking

    • Unpaid interns and volunteers

    • Pregnancy

    • Religious discrimination

    • Support animals

    • National origin discrimination

    • Anti-bullying training

*For more information on FEHA visit the California Department of Fair Employment and Housing

How to Stay Compliant

If you’re a business in California, you not only have to comply with AB 1825, but AB 2053 and FEHA’s new updates as well. Luckily many organizations are providing online sexual harassment training for businesses. See OpenSesame’s top five sexual harassment courses below that cover the new requirements:

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4 Things L&D Professionals Need to Know About Modern Learners https://www.opensesame.com/site/blog/4-things-ld-professionals-need-know-about-modern-learners/ https://www.opensesame.com/site/blog/4-things-ld-professionals-need-know-about-modern-learners/#respond Tue, 06 Jun 2017 15:54:29 +0000 /site/?p=1557 Thanks to technological developments and the widespread adoption of mobile devices, learner needs are not the same as they were a few years ago. Learners have naturally evolved as new technology is introduced into both their personal and professional lives. The question is: how have these changes impacted learner needs? In an infographic entitled ‘Meet... Read more »

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Thanks to technological developments and the widespread adoption of mobile devices, learner needs are not the same as they were a few years ago. Learners have naturally evolved as new technology is introduced into both their personal and professional lives.

The question is: how have these changes impacted learner needs?

In an infographic entitledMeet the Modern Learner’, Bersin by Deloitte presents a number of statistics that outline how online training is colliding with learners’ jobs, behaviors, habits, and preferences. They come to the conclusion that today’s learner is overwhelmed, distracted, and impatient.

Let’s take a closer look at each of these needs to better understand how learning programs must evolve in order to increase effectiveness.

No time to learn

It’s estimated that workers spend only 1% of the average workweek (37 minutes) on their employers’ training. Similarly, a recent survey found that knowledge workers spend 41% of their time on activities that offer little personal satisfaction.

Employees are clearly overwhelmed in their daily tasks and, as a result, are not placing the necessary emphasis on personal learning and development. They feel that there aren’t enough hours in a day to spend on learning initiatives.

Fortunately, learning technology (like a state-of-the-art learning management system) has opened up a number of capabilities that make corporate training more efficient for learners. For example, microlearning content (which involves producing bite-sized pieces of learning content) can allow learners to quickly and easily consume new information.

Thin patience

According to Statistics Brain, the average human attention span in 2015 was estimated to be 8.25 seconds – that’s shorter than the attention span of a goldfish (which is believed to be 9 seconds). Statistics Brain also reports that the average length watched of a single online video is only 2.7 minutes.

Learners simply don’t have the patience or the attention span necessary to engage with training. This is hugely problematic – lack of engagement can impact knowledge retention and learning motivation.

The more your learners have to sit through irrelevant and unengaging training sessions, the less effective your training will be. Consider introducing a personalized learning strategy to increase relevance. Similarly, centralizing your content in an LMS and will improve its accessibility and allow your learners to access materials at the point-of-need.

Constant distractions

Think about your own workflow at work – odds are, you feel like you’re spending a good chunk of your day checking your email (not to mention those Slack notifications that are driving you off the wall). Well, you’re not crazy – there are numbers to back you up.

Statistics Brain also reports that the average office worker checks their email inbox 30 times in an hour. Similarly, it’s estimated that the average employee is interrupted 56 times per day, which can cost up to two hours of daily productive time. If you do the math, that can add up to over 500 hours over the course of a year – yikes.

Next-gen learning technology should be able to support learning practices such as gamification and personalization which can help to cut through the noise and increase learner motivation and engagement.

Millennial influx

In 2015, millennials officially surpassed Gen Xers as the largest generation in the US labor force. However, 63% of millennials feel that their current employer is not fully developing their leadership skills.

Investing in the development in younger workers is key for increasing employee retention and the ability to hire leadership from within. It’s also key for filling organizational knowledge gaps that form as baby boomers retire. 

Meeting millennial learner needs is, once again, a question of content accessibility. Learning content must be mobile accessible, and access to the expertise of peer mentors should also be encouraged. As such, it’s important that your learning content facilitates social learning.

Meet tomorrow’s leader

The items listed above are just a few ways in which learner needs have evolved over the past few years. As long as technology continues to evolve, learner needs will continue to evolve. It’s important to have people, processes, and tools in place to keep up with these needs so your learners can continue to develop and bring success to your organization.

Learn more about meeting learner needs in Docebo’s free whitepaper, Tapping Into the Power of Personalized Learning.


About the Author: Victoria Hoffman is a Content Specialist at Docebo. She is a graduate of University of Toronto’s Semiotics & Communication Theory Program and has 5+ years of experience in digital marketing. She enjoys writing and is always looking for a good book recommendation.

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Preventing Sexual Harassment in Your Workplace https://www.opensesame.com/site/blog/preventing-sexual-harassment-your-workplace/ https://www.opensesame.com/site/blog/preventing-sexual-harassment-your-workplace/#respond Tue, 30 May 2017 18:59:38 +0000 /site/?p=1558 Sexual harassment remains the top priority, concern and for US employers required to be compliant with government regulations. So, how can HR executives implement best practices for anti-harassment in an organization? Although some behaviors of sexual harassment are identifiable and obvious, there are actions which appear innocent on the surface, but are indeed actions of... Read more »

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Sexual harassment remains the top priority, concern and for US employers required to be compliant with government regulations. So, how can HR executives implement best practices for anti-harassment in an organization? Although some behaviors of sexual harassment are identifiable and obvious, there are actions which appear innocent on the surface, but are indeed actions of sexual harassment and put employees as well as employers at risk.

Sexual harassment prevention training

Some states require documentation of mandatory training as often as yearly for supervisors. Sexual harassment training in the workplace enables employees to identify questionable behaviors and learn what cause of action to take if subjected to or witnessed sexual harassment in the workplace. To eliminate incidents of sexual harassment, it is imperative to educate employees on preventive measures. Check out courses such as this anti-harassment and discrimination course from Interactive Services, which effectively teaches learners how to recognize harassment and what steps to take.

Communicate clear anti-harassment policy

Seek legal counsel on your anti-harassment policy to ensure that it complies with all local, state, and federal laws. It’s best practice to ensure that the policy is in the employee handbook and every employee has a copy. It is also effective to review the policy as a team to ensure that it has been understood as well as to print out the policy and post in a commonly seen area in the office, such as a break room or restroom. Be sure to create a work culture that encourages employees to ask questions about the policy to maintain an open dialogue about ensuring a harassment-free workplace.  

Define consequences

Outline clear and serious implications if sexual harassment occurs. This should be part of your company’s anti-harassment policy. Be sure to communicate consequences ahead of time and ensure that these are consistently applied when sexual harassment incidences arise.

Adopt a clear process of investigation

In the case of a sexual harassment complaint, it is imperative for management to know how to resolve the matter in the most efficient way possible. Handle each complaint seriously and act immediately; take necessary steps to ensure that this behavior stops before it persists further.

For more anti-sexual harassment training and other course offerings for your business from Interactive Services such as ethics training, data security, anti-laundering and more, visit the OpenSesame website.

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7 Tips for Increasing eLearning Utilization https://www.opensesame.com/site/blog/7-tips-increasing-elearning-utilization/ https://www.opensesame.com/site/blog/7-tips-increasing-elearning-utilization/#respond Thu, 25 May 2017 19:31:12 +0000 /site/?p=1559 “If you build it, they will come,” right? Unfortunately, this is rarely the case in elearning. You start by implementing an learning management system (LMS), selecting needed courses, structuring and organizing content but those are just the first steps to creating a successful learning program. In my role as Senior Customer Success Manager at OpenSesame,... Read more »

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“If you build it, they will come,” right? Unfortunately, this is rarely the case in elearning. You start by implementing an learning management system (LMS), selecting needed courses, structuring and organizing content but those are just the first steps to creating a successful learning program. In my role as Senior Customer Success Manager at OpenSesame, I speak to hundreds of companies about their top strategies to increase learner engagement and boost consumption of content.

  1. Tie learning to company values: How can you ensure that company goals and values stick with employees long term? Use elearning to train on those values to help change behavior. For example, if  “Customer First” is a core value of an organization, then be sure every learner takes a customer service course such as Customer Service Success or Customer Loyalty.

  1. Internal communication: Communicate early and often with learners about your training program. Communication to them through your employee newsletters, email notifications, company intranet, or using LMS alerts to the learner community. Highlight information such as new courses, how to access training, or who to contact if anyone has questions.

  1. New hire training: Incorporate elearning into your new hire onboarding process. Great choices for new hire courses include topics such as sexual harassment, Data Security, Diversity, or Microsoft Office. Be sure to collect feedback from new hires on how easy or difficult it was to go through the onboarding process and consume required training.

  1. eLearning open house: Invite employees to an elearning open house to demonstrate how to access the learning program, demo courses, and answer their questions. Use their feedback to improve your current learning program.

  1. eLearning “book club”: Host a monthly conference call to discuss this month’s highlighted elearning course, similar to a book club. Discuss the learnings from the selected course and encourage conversation with prepared questions and prompts.

  1. Social sharing: Create channels for learners to interact, discuss, and socially share about elearning. For example, if you are using Slack, Chatter or HipChat for collaboration, create a channel for elearning and engage with employees by regularly posting questions of learners: what training do they want? what worked well? what course is highly recommended?

  1. Rewards & Recognition: Recognition can be as formal or informal as is appropriate for the company’s culture. Here are a few fun ways we’ve seen learning heroes recognize their learners: silly giveaways, even simple items such as pens, stickers, t-shirts, mousepads, etc. No need to be too serious. What about a coffee mug that says “I Taught Myself MS Office”? Consider gamifying the elearning experience by holding monthly contests for most courses taken, or highest participation by department or team. If there isn’t a budget for small rewards, a simple idea could be to award framed certificates for noteworthy course completions.

These are just a few tips we have seen used successfully to increase engagement and utilization of learning programs, but the possibilities are endless. We’d love to hear of other fun and creative ways that you’ve used to promote your training program in your organization. Contact us at (503) 808-1268 or info@opensesame.com.

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Cure Your Top L&D Challenges https://www.opensesame.com/site/blog/cure-your-top-ld-challenges/ https://www.opensesame.com/site/blog/cure-your-top-ld-challenges/#respond Mon, 22 May 2017 19:12:04 +0000 /site/?p=1560 In a recent OpenSesame survey, 55% of respondents cited building a culture of learning as their biggest L&D issue while 45% were most challenged with meeting the needs of a diverse workforce. In this month’s ATD Watch & Learn Webcast, our very own Brittany McClain discussed why content selection is your best weapon when facing... Read more »

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In a recent OpenSesame survey, 55% of respondents cited building a culture of learning as their biggest L&D issue while 45% were most challenged with meeting the needs of a diverse workforce. In this month’s ATD Watch & Learn Webcast, our very own Brittany McClain discussed why content selection is your best weapon when facing these challenges and shared tips and tricks on how to increase consumption of learning content.

As L&D professionals, you strive to achieve a measurable organizational goal while simultaneously creating a positive experience for your learners. McClain emphasized that the relatability of learning content to a learner enables you to achieve both of these goals at the same time. Think about each learner and what motivates them; if the training is not relatable to them, their engagement will be low. For example, will learners outside of the United States relate to a course designed for American learners? Are there references to current events or laws being described in a course that don’t apply to everyone taking the course, or are simply outdated? 

Content that is easy to find and consume results in a better learner experience and more positive, measurable outcomes, according to McClain. If field workers need to take safety courses, choose content that is mobile friendly. What are other system requirements do you need to consider for learners who don’t work in the office? What about employees who speak different languages or have a disability? Walk in the shoes of learners as often as possible to maximize results and prevent breakdowns.

Tips and Tricks

Here are McClain’s top four tips for choosing, communicating, and delivering content:

Search through a lens: While looking for new content, always ask yourself if it supports the one specific business goal of your L&D program. Print out the goals and competencies and start with one course at a time. Many courses can be weeded out simply by going by this rule.

Apples to apples comparison: Start with one course, then find two new course providers who provide courses on the same topic. Compare them to one another and also to what is currently offered. Compare authors presenting the same topic if possible to make the most well-rounded selection for your learners.

Think like a marketer: Learners need to be asked and encouraged to take courses in a way that makes them excited and engaged. Facilitate user testing ahead of time and watch how easy or difficult it is for them to use the learning platform in the way it is intended. Test as many aspects of a platform as possible including internal communication and explanations.

Review and refresh: Schedule regular reviews of your content. Take a small batch of content and set review once a month throughout the year to not be overwhelmed.

Preparation = success

You should strive to link content selection to a well prepared and strategic plan set by your organization. As often as possible, stop and look at your training content from the viewpoint of your learners in regards to location, language, job role and how the learner will relate to the content provided and their user experience. With relevant, consistently reviewed and easily delivered content, you will ensure an increase in elearning consumption and success of your L&D programs.

As learning professionals, we know that the delivery, variety, and quality of content determines how engaged your learners are with training. Let us help you get started in knowing if your training content is effective in two easy steps:

  1. Assess your current content by taking this quick three-minute self-assessment. Based on your results, you’ll receive video tips on how to improve your content and stay up-to-date on the latest training industry trends.
  2. Download this ebook with easy checklists to assess how you are doing today.

To learn more of McClain’s top tips for content selection, watch the webinar recording here.

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Improve Learning Effectiveness with Mobile and Microlearning Synergy https://www.opensesame.com/site/blog/improve-learning-effectiveness-mobile-and-microlearning-synergy/ https://www.opensesame.com/site/blog/improve-learning-effectiveness-mobile-and-microlearning-synergy/#respond Fri, 28 Apr 2017 18:53:23 +0000 /site/?p=1561 There are Master Chefs among us, yes, but some of us didn’t always know how to cook, or how to cook properly. Fortunately, two elements have made excellence in cooking something that is accessible and achievable for all of us. One element lies in the fact the best cooks all around the world have made... Read more »

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There are Master Chefs among us, yes, but some of us didn’t always know how to cook, or how to cook properly. Fortunately, two elements have made excellence in cooking something that is accessible and achievable for all of us. One element lies in the fact the best cooks all around the world have made their recipes and cooking approaches so available to all of us through accessible, online content. The supporting element is the fact platforms like YouTube and social media like Facebook make all of this content so available to us, at the point of need in our lives, on a day-to-day basis.

As a result, with a little bit of focus and a little bit of the capability to search online for the things that we need, we are able to become overnight experts ourselves. Content and platform — these are two of the elements we need to be able to learn the things we want to learn, or, in a business context, the things we need to learn in order to do our jobs, and to do our jobs better on an ongoing basis.

Mobile and microlearning play out in our daily lives

So how does this all relate to eLearning and content? Well, how we learn at home is actually not that different from how we learn in a business or enterprise context. We want to execute a required or desired function, and we want to do it well. And we need two things in order to be able to do that effectively: the content that is actually relevant to our job function, and the platform that enables us to absorb that content and apply it effectively.

This is where two evolving aspects of eLearning factor into the game: mobile learning and microlearning.

Let’s deal with each one independently first.

It’s no secret that mobile learning has been a huge element of eLearning in recent years. Right in line with the 70:20:10 philosophy that submits effective learning has three essential components — namely, experiential, social, and traditional (i.e. classroom-based and instructor-led) — mobile learning acknowledges that learners need information delivered to them on the job and right at the point of need.

It used to be accepted that learners could absorb all of the required knowledge in the classroom in advance of actually exercising the function of their jobs. No longer is this the case. Classroom knowledge retention is actually rather low. Learners, of course, need to learn key essentials of their job requirements from lessons provided in advance of actually engaging in their roles. But according to the 70:20:10 approach, they’ll only retain a small part of classroom knowledge, and what they will retain is what they have learned on the job, through experience.

Leverage already adopted tools

Now let’s move that forward and look at the learning landscape we have right now. Learners are used to learning with their devices, be they smartphones or tablets, in hand. These represent natural opportunities to get information right to the learner, right at the point of need.

Hypothetical, but let’s imagine an individual in manufacturing, at the plant-floor level, dealing with a perceived health and safety threat. Once upon a time, that worker would have to dive into the depths of their memory to recall a classroom lesson that related to the immediate threat. In the new model, the employee need only visit his or her mobile device, find the relevant application or lesson, and determine what to do in that immediate circumstance.

Desktop computers, textbooks, and instructors used to be far from us. Now, the essence of what we need is accessible right in our pockets, courtesy of our devices.

And it just begins there. Microlearning supports mobile learning in an enormous way. If you aren’t familiar, microlearning is a way of delivering essential learning content to learners in small, bite-sized components. Think of the recipes you learn on Facebook that are provided in under 60 seconds. That’s only one way of providing microlearning content effectively. And think of how that can be delivered. It can be on a bus or subway ride. It can be at any time of the day. It can be on the job, at the point of need.

So, obviously, mobile learning and microlearning have a natural synergy. They’re natural bedfellows — something I explored in a recent report. And they’re both elements that need to be leveraged in any LMS and content arrangement that you are using in order to maximize learning and development potential.


About the Author: Paul Leavoy is a Senior Content Manager at Docebo and writes about the biggest themes in learning and development. A longstanding journalist with over a decade of experience writing on business, environment, and sustainability, Paul has been writing and developing content in the cloud software space for over seven years.

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New Pay Per Use Dashboard Saves Time and Simplifies Experience https://www.opensesame.com/site/blog/new-pay-use-dashboard-saves-time-and-simplifies-experience/ https://www.opensesame.com/site/blog/new-pay-use-dashboard-saves-time-and-simplifies-experience/#respond Wed, 26 Apr 2017 23:31:57 +0000 /site/?p=1562 One of the reasons that companies choose OpenSesame remains the flexible options you have to purchase from us.  One of our most popular and affordable offerings, OpenSesame Pay Per Use provides you the flexibility to pay only for the courses you actually use. With our latest enhancements, we’ve made it even easier to manage your... Read more »

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One of the reasons that companies choose OpenSesame remains the flexible options you have to purchase from us.  One of our most popular and affordable offerings, OpenSesame Pay Per Use provides you the flexibility to pay only for the courses you actually use. With our latest enhancements, we’ve made it even easier to manage your courses and Pay Per Use Spend Limit in your OpenSesame dashboard.

To access the updated OpenSesame Pay Per Use dashboard, go to your OpenSesame dashboard and click on the Pay Per Use (PPU) dashboard tab (see screenshot below).

Easy access to see your purchases

In the Monthly Spend graph, you can now hover over any bar on the graph to quickly see what was spent that particular month (see screenshot below).

Find course information more easily

Looking for more information on the courses you have purchased? Use our new Pay Per Use Courses view with its useful search box . For example, if you need to know which courses need to be finished by your learners, type “Paused” in the search box (see screenshot below). Or, if you are looking for information about a specific course, type the title into the search box to find exactly what you need.

In addition, if you need to download the course launch information, you can access the Launch History report under the Launch History tab and download a  .csv file (see screenshot below).

Better understand and manage your purchases

If you are looking for purchase history for a specific month or a certain purchase, you can now find and easily search all of your purchases using the Your Pay Per Use Charges view. Just type the month or purchase amount  in the “Search Orders” box (see screenshot).

Need to tightly manage your budget? You can now set a spending limit on the Pay Per Use License Settings tab to cap a maximum on your Pay Per Use expenditures and edit it when your budget changes.

Restart the spend tracking by clicking the “Reset Spend” button (see screenshot below).

If you exceed your Spend Limit or set your Spend Limit below the amount of expenditures you’ve already made), your Pay Per Use courses and all new enrollments will be paused until you adjust your Spend Limit settings.

Have any questions or comments about these new updates or want to learn more? Contact us at support@opensesame.com or call 503.808.1268.

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Know the Best Practices in Learning of High Performing Companies https://www.opensesame.com/site/blog/know-best-practices-learning-high-performing-companies/ https://www.opensesame.com/site/blog/know-best-practices-learning-high-performing-companies/#respond Wed, 26 Apr 2017 23:27:24 +0000 /site/?p=1563 In a recent OpenSesame webinar, Cushing Anderson, IDC’s IT Education and Certification Research Program Vice President, shared his research of the characteristics and practices of 250 organizations and their use of elearning. Anderson outlines that having the right amount of courses and implementing an elearning program is not a guarantee of success. The success of... Read more »

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In a recent OpenSesame webinar, Cushing Anderson, IDC’s IT Education and Certification Research Program Vice President, shared his research of the characteristics and practices of 250 organizations and their use of elearning. Anderson outlines that having the right amount of courses and implementing an elearning program is not a guarantee of success. The success of top performing companies is directly linked to the strategy they tie the elearning program to, how they measure success along the way, and, lastly, the tailoring of programs and courses to achieve their desired results.

 

Driving consumption

While some businesses may focus on how many vendors they utilize for elearning, Anderson asserts that the main focus should be on the amount of courses offered to each learner. The more courses that an organization provides, the greater percentage of employees are taking courses they need or want. Research shows that when learners have access to courses they know they will benefit from immediately, (Microsoft Excel skills course, for example), the more likely they are to continue to take more classes each year, and increasingly more each year after that.

 

Importance of measurement

The ultimate objective should always be to achieve an observable outcome within the business to measure success. In learning and development, examples of success could be an attitude shift, increased employee engagement, or achieved sales goals.

In a live poll during the webinar, 40% of attendees said they currently measure success of learning programs based on participant feedback. Meanwhile, 29% measured penetration/utilization and another 29% focused on the application of learning on the job. Very few said sponsor feedback or managerial support was an indicator of success of an elearning program.

Anderson explained why different measurement strategies need to be equally considered and what influencers to consider when evaluating success of elearning programs.

 

 

Best Practices for Top Performing Companies.png

 

Getting executive sponsorship: Executive sponsorship allows someone to be responsible for the desired outcome for the company. It helps a learning program stay on track and show accountability for establishing a target outcome.

 

Content links to objective: The right content will truly make the right impact. Does not matter how big the library is; the content needs to connect to the measurable goal for learners and the business.

 

Learners need to consume courses: Know why your learners take courses, or why they aren’t taking courses. Is it a technical issue? An accessibility issue? Does management need to be more or less involved? There is always ‘why’  for a learner to be consuming or not consuming that can be key to the overall growth of the program.

 

Reinforcing learning: This requires manager commitment. Research shows that there is a very large impact on the overall value of the learning program when learners have support and encouragement from their manager. This requires training the manager on how to reinforce learning and support employees.

 

Learning linked to strategy: As mentioned earlier, learning should always contribute to a meaningful, observable outcome. By showing contribution, learning will eventually become part of how a business expects to achieve its objectives. For top performing companies, when learning was linked to a specific strategy, there was a 32% increase in employee performance and 38% gain in employee productivity.

 

Measurement will help more companies achieve greater outcomes from their learning programs. Anderson also remarked that the greater number of courses offered helps achieve the greatest number of outcomes for the company.

 

 

 

To learn about the top performing companies in elearning, watch the webinar recording here.

 

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How to Engage Your Learners Using Viral Videos https://www.opensesame.com/site/blog/how-engage-your-learners-using-viral-videos/ https://www.opensesame.com/site/blog/how-engage-your-learners-using-viral-videos/#respond Fri, 21 Apr 2017 23:17:23 +0000 /site/?p=1564 Why did people assume an Asian woman in the BBC news video was the nanny? By now, most of the Internet seems to have seen the video of a BBC interview being interrupted by two small children. International Relations Professor Robert Kelly’s interview about South Korea was briefly interrupted when his two small children walked... Read more »

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Why did people assume an Asian woman in the BBC news video was the nanny?

By now, most of the Internet seems to have seen the video of a BBC interview being interrupted by two small children.

International Relations Professor Robert Kelly’s interview about South Korea was briefly interrupted when his two small children walked in.  He managed to keep his composure until a woman rushed in and ushered the two young intruders out.

This interview has been viewed millions of times to the delight of thousands of people on social media.

What also didn’t go unnoticed was that many people – including some popular media outlets – assumed the woman was the nanny when she is in fact Professor Kelly’s wife, Jung-a-Kim.  This sparked a much wider social discussion about unconscious bias.

What does this mean for L&D professionals? Should you use stories like this to engage learners?

When topics like this are in the news and in front of everyone’s minds, it can a great time to roll out relevant training.  When it comes to learner engagement, half of the challenge is raising awareness about the importance of certain topics.  At times when you can tie in learning content to to a popular viral video or news story, however, the awareness and work is already done for you.  In this case, it would  be very timely to offer your learners a course on unconscious bias, such as the one already available through OpenSesame from Learning Heroes.

Other timely opportunities:

Another hot news topic, security hacks are becoming more and more common, such as very high profile leaks from Yahoo! and TalkTalk (UK broadband firm). So, why not launch a learning program about the importance of cyber security at your company today, like this one from Learning Heroes?

Learning Heroes, available on OpenSesame, offers over 125 titles, all of which come with blended learning.  New titles are added every week with some exciting new titles coming during 2017 for driver awareness, food safety and ‘Sixty Second Exec’.  

Be sure to browse the Learning Heroes courses to find relevant content you need to match today’s headlines and engage your learners today.

Image by BBC News

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Running Activity Reports is Only a Few Clicks Away https://www.opensesame.com/site/blog/running-activity-reports-only-few-clicks-away/ https://www.opensesame.com/site/blog/running-activity-reports-only-few-clicks-away/#respond Tue, 18 Apr 2017 23:06:07 +0000 /site/?p=1565 You may have noticed some changes to your OpenSesame Activity Report. We’ve made enhancements to optimize the speed of pulling these often lengthy reports, especially those containing multiple years worth of data. To access the new and improved report, log in to your OpenSesame Dashboard. Click on “My Courses” will take you to your dashboard.... Read more »

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You may have noticed some changes to your OpenSesame Activity Report. We’ve made enhancements to optimize the speed of pulling these often lengthy reports, especially those containing multiple years worth of data.

To access the new and improved report, log in to your OpenSesame Dashboard. Click on “My Courses” will take you to your dashboard. On the left hand side of the page you will see your Activity Report tab. Click on that tab to bring you to your Activity Reporting page.

In the “Date Started” section, you now have the ability to filter your activity report by choosing ‘Past 30 Days’, ‘Past 90 Days’ or ‘Year to Date’. Once you make your selection, click on ‘Download Filtered Report’ to access your data.

At the top of the report, you now have the option to select a specific year of reporting to download. As always, we recommend using a program like Microsoft Excel or Google Sheets to transform the data and look for trends. For example, using pivot tables can help you determine your top courses, top learners, etc., to help you improve your training programs.

If you previously used the ‘Manage’ button next to a particular course to obtain course specific data, you will now only see the most recent completion data.

For example, if users retake a specific course year after year, using the ‘Manage’ button will now display their most recent attempt to take the courses. To find past data on a particular course, you can pull information directly from a yearly report.  If you have multiple years of data, we recommend always using the filtered reports found on Activity Report page.

Watch video below to learn more about navigating the new enhancements to your reporting.  If you have further questions, please contact us at support@opensesame.com

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Is Your Team Ready for International Expansion? https://www.opensesame.com/site/blog/your-team-ready-international-expansion/ https://www.opensesame.com/site/blog/your-team-ready-international-expansion/#respond Thu, 13 Apr 2017 19:33:47 +0000 /site/?p=1566 As your organization is growing, the natural course is for you to take your business across the borders, expanding into new markets and exploring new opportunities. However, this is not always a smooth sailing type of process. One of the most important questions you need to ask yourself is how well equipped is your workforce... Read more »

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As your organization is growing, the natural course is for you to take your business across the borders, expanding into new markets and exploring new opportunities. However, this is not always a smooth sailing type of process. One of the most important questions you need to ask yourself is how well equipped is your workforce when it comes to the required skills for entering new markets?

As HR leaders of an expanding global organization, you need to know, especially because discerning how knowledgeable your staff is about other cultures, customs and communication norms is vital to a successful entrance into a new region. But how can you really tell?

Gathering data from your corporate learning programs will help you better understand your workforce and determine how to best prepare them to do business in new markets. To gather the right data, you need to ask the right questions and keep in mind three important tips.

Steps for HR Leaders

1. Ask the Right Questions

According to the Chartered Institute of Personnel and Development (CIPD) HR outlook report, only 14% of HR leaders were content with the quality of their analytics.

Before designing and rolling out a learning program, make sure you set specific goals for learning outcomes. Then, come up with tangible ways to measure your staff’s performance in these key areas. Keep goals concise and focused to ensure the data collected will inform leadership about the workforce.

For example, consider a company that is expanding into a French-speaking region. A goal to merely “expand” French language skills among staff would be ineffective. A more focused goal would be to “expand the staff’s French language vocabulary required for product selling and general business communications”. This goal directly addresses the language needs of the company and ensures that resources are allocated efficiently.

Targeted goals will also help you gathering the most informative performance data. This in turn will equip HR leaders to make sound judgements on the capabilities of their workforce.

2. Do an Initial Assessment

Once you have set goals, begin by conducting an initial assessment of your employees’ current skills. This will help you discern what skills you can build on and where skill gaps exist. You might want to consider using an online assessment tool, cutting down one the time required for you to get relevant results. In addition, an online test also gives your employees the freedom to complete their assessments when they feel best prepared, without the added pressure of a face-to-face evaluation.

For Speexx, this has inspired the development of the Language Assessment Centre (LAC) where employees and potential candidates get an online evaluation of their fluency in foreign languages.

3. Solicit Both Qualitative and Quantitative Feedback

It is important to balance these quantitative analytics with qualitative feedback. Conducting post-training questionnaires and requesting testimonials will give an authentic voice to what the quantitative metrics are telling you. This will give HR leaders a fleshed out, big picture view of the current skills of their workforce.

Gathering data is easier than ever. The advent of comprehensive blended and online learning programs means that integrated reporting programs are often built right into the platform. For example, we work with our Learning Centre that helps us track student performance and provides our HR manager with insights about each of our team members doing an online course.

4. Pick and Track Key Performance Indicators

Which Key Performance Indicators (KPIs) you track will vary based on the learning goals you have set. The percentage of staff taking versus completing a training program or pass rates within the set time frame is a useful metric to start with. However, there are other areas to dig deeper into in order to understand better how effective learning is.

For example, a training manager who is rolling out a language-training program may want to measure skill enhancement or the increase of new language behaviors used in the workplace, increased customer satisfaction post-training and increased productivity numbers. And, let’s not forget the importance of employee satisfaction. Often development schemes are geared in large parts to increase employee retention.

After the language training is completed, you may want to survey customer satisfaction levels. This will help gauge how effectively your staff are using their new communication skills to interact with clients. Similarly, you might test to see if sales are increasing in markets where the new language dominates. These KPIs will allow you to track the success of your business, in addition to the success of individual employees’ efforts.

Learning analytics equip HR leaders with the insights they need to make sound business decisions. To make the best decisions, you need to gather the right data—and to do that, you need to ask the right questions and set targeted learning goals.

Consider foundational skills via an initial assessment, and skill growth through real-time feedback. Balancing quantitative data with qualitative feedback will help HR leaders gather a holistic picture of their workforce and determine the best methods of preparing them to meet the demands of a growing organization.

For more information, download the Speexx white papers Rise of the Virtual Team and The Promise of Virtual Blended Learning.


About the Author

Mehdi Tounsi is MD for USA & Global Alliances at Speexx, the world’s leading online language training provider. With over 20 years’ experience in the learning industry, Mehdi has successfully implemented learning and talent management strategies for various industries, including content providers and LMS platform specialists. Mehdi assists global organizations in meeting the challenges linked to cultural diversity, improving communications within global operations and developing learning programs to enhance workforce mobility. Follow Mehdi on Twitter.

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With Medicare Interactive Pro, Medicare Rights Makes Learning Medicare Easy https://www.opensesame.com/site/blog/medicare-interactive-pro-medicare-rights-makes-learning-medicare-easy/ https://www.opensesame.com/site/blog/medicare-interactive-pro-medicare-rights-makes-learning-medicare-easy/#respond Tue, 11 Apr 2017 23:00:04 +0000 /site/?p=1567 The Medicare Rights Center, the largest and most reliable independent source of Medicare information and assistance in the United States, works tirelessly to ensure access to affordable health care for older adults and people with disabilities through its counseling, advocacy, and educational programs. To assist the modern workforce, Medicare Rights also partners with OpenSesame to... Read more »

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The Medicare Rights Center, the largest and most reliable independent source of Medicare information and assistance in the United States, works tirelessly to ensure access to affordable health care for older adults and people with disabilities through its counseling, advocacy, and educational programs.

To assist the modern workforce, Medicare Rights also partners with OpenSesame to make its comprehensive online Medicare curriculum, Medicare Interactive Pro (MI Pro), accessible directly through OpenSesame’s website. MI Pro empowers professionals to better help their clients, patients, employees, retirees, and others navigate a multitude of Medicare questions.

It can be difficult to navigate the complex world of health insurance, and MI Pro provides interactive tools to help anyone learn about the ins and outs of the Medicare program. Building on Medicare Rights’ 28 years of health care counseling and educational expertise, MI Pro offers a four-level Core Curriculum, with four to five courses in each level. Among the topics included are: “Medicare Basics,” “Medicare Appeals and Penalties,” and “Medicare and Other Insurance and Assistance Programs.”

“With 10,000 baby boomers in America turning 65 every day, the need for more professionals to become Medicare knowledge is critical,” said Joe Baker, president of the Medicare Rights Center, the nation’s largest and most reliable independent source of Medicare information and assistance. “MI Pro is suited to the needs of professionals from diverse fields – including human resources, financial advising, health care, and social work – to educate themselves, train their colleagues, and help their clients navigate the many nuances of Medicare.”

MI Pro is an essential resource for anyone looking to delve deeper into Medicare, providing exclusive, in-depth Medicare content, interactive features and quizzes, and the ability to keep track of where you left off within each course and complete coursework at your own pace. Structured so that each course level builds on the information learned in previous levels, MI Pro takes its users on a guided learning experience, helping them understand the complexities of Medicare and empowering them with tools to assist others.

To learn more about Medicare Rights Center courses, view this link here.


About the Author

Joe Baker has served as President of the Medicare Rights Center since June 2009. Mr. Baker is a member of The National Quality Forum’s Dual Eligible Beneficiaries Workgroup and recently completed two terms as a member of the Institute of Medicine’s Board on Health Care Services and the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services’ Advisory Panel on Outreach and Education. Previously, he was the deputy secretary for health and human services in New York State under Governor David A. Paterson, where he was instrumental in developing Medicaid reforms and a proposal to extend health coverage to younger New Yorkers. Mr. Baker served as assistant deputy secretary for health and human services under Governor Eliot Spitzer, after having directed the Health Care Bureau under Spitzer when he was attorney general of New York. Mr. Baker was executive vice president of Medicare Rights from 1994 to 2001, and prior to that was associate director of legal services for GMHC.

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eLearning Works for Business and Cloud Storage Works for Both https://www.opensesame.com/site/blog/elearning-works-business-and-cloud-storage-works-both/ https://www.opensesame.com/site/blog/elearning-works-business-and-cloud-storage-works-both/#respond Thu, 06 Apr 2017 21:30:30 +0000 /site/?p=1568 Employers who invest more in the learning and development of their staff will have a lower staff turnover than those who don’t. The reason is simple, recent studies show that 69% of staff under 40 remain with their employers due to training opportunities. With this in mind, the cost of training up a new staff member... Read more »

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Employers who invest more in the learning and development of their staff will have a lower staff turnover than those who don’t. The reason is simple, recent studies show that 69% of staff under 40 remain with their employers due to training opportunities. With this in mind, the cost of training up a new staff member and the cost of increasing the training of existing staff members should be carefully considered. One of the best ways to invest in education is to encourage e-learning initiatives which hold significant benefits for the employer due to the affordability of course costs. It also encourages the staff member to learn at their own pace. This happens to be where cloud storage fills the gap.

Public, Private, Or Hybrid Cloud

The type of storage required for training would depend on the type of industry and the information it stores. For those who purely want to use cloud storage for e-learning purposes and access to assessments, it might be better to consider a private cloud. This ensures that the server is isolated and that the storage unit is not shared with other users, as a public cloud is. The hybrid solution offers a combination of both, which may work well for those who want to store their e-learning archives offsite. Whether the cloud is public, private, or hybrid, the access to the cloud can be achieved from anywhere, making it the ideal solution for staff who work offsite as well.

Secure and Reliable

Providing staff members with access to e-learning through cloud storage could pose a security risk. However, there are some pretty robust security features available for cloud storage. Some of the options include:

  • End-to-end 2048 bit RSA, 256-bit AES, SSL, and TSL encryption.
  • Impenetrable security wall
  • Data encryption across devices to ensure information remains secure.
When One Cloud is Not Enough

Remember when there was the option to save archives or historical data on another server when using a hybrid cloud? This could also be an option for those who wish to have all their data on their localized servers but in two different clouds. This ensures that should the work be compromised on one cloud, there is the option of another cloud platform as backup. This is referred to as cloud-to-cloud backup and provides that peace of mind that the information will always be available. This also creates a further level of trust between the employer and the employee as far as their e-learning statistics are concerned.

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Taking Steps to Prevent Sexual Harassment at Work https://www.opensesame.com/site/blog/taking-steps-prevent-sexual-harassment-work/ https://www.opensesame.com/site/blog/taking-steps-prevent-sexual-harassment-work/#respond Tue, 04 Apr 2017 18:23:08 +0000 /site/?p=1569 In recent news, all too often we’re seeing that sexual harassment is continuing to be a pervasive issue. Why? And how can companies better support employees? We’re an elearning company and our primary focus is on training. Oftentimes many companies aren’t aware of how to support employees or how important it is to take steps... Read more »

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In recent news, all too often we’re seeing that sexual harassment is continuing to be a pervasive issue. Why? And how can companies better support employees?

We’re an elearning company and our primary focus is on training. Oftentimes many companies aren’t aware of how to support employees or how important it is to take steps to prevent harassment in the first place. That’s why OpenSesame is releasing a free Sexual Harassment Prevention training course for the entire month of April in honor of Sexual Assault Awareness Month.

Why learn about sexual harassment prevention?

Sexual harassment is an unfortunate reality. In 2016 alone the Equal Employment Opportunity Commission (EEOC) received an estimated 12,860 filed complaints of sex-based harassment. In a recent TechCrunch article about pervasive sexual harassment issues at tech companies, training is highlighted as an important first step in prevention. As mentioned in the article, many managers aren’t properly equipped with the information they need to navigate a conversation around harassment. Furthermore, for people experiencing harassment, it’s not always clear what constitutes harassment or what options there are to move forward. As companies seeking to provide the best work experiences for our employees and teams, it’s our responsibility to take steps to ensure that all employees have equal access to equivalent, respectful treatment at work.

Preventing sexual harassment at work

Training is an imperative first step in creating a safe workplace and should not be confined to training for just employees. To begin to foster a harassment free culture, it’s important for managers and supervisors to also have a prominent role in training. Although training itself cannot undo decades of institutionalized discrimination and harassment in the workplace, it can have a role in shaping a better office environment.

Creating a better culture

Many times organizations focus on sexual harassment prevention training as a way of mitigating risk. We’d like to change the conversation to focus on building a healthy culture. When training is centered to enhance the wellbeing of its constituents, a learning culture flourishes. A 2016 report from the EEOC’s Select Task Force also identifies executive involvement and training as suggested ways to combat sexual harassment at work.

Not sure how companies are getting started? The 2017 report from the National Association for Female Executives (NAFE) lists 60 top companies for executive women and details how each company is working to foster the advancement of women at work. Also, this list of UN Global Compact companies leading the way for women’s empowerment details different policies and opportunities global companies are creating for their employees. Harassment can happen to all identities and these lists provide interesting insights into what is working to support women specifically. 

For the month of April, access our most popular course on sexual harassment and verbal misconduct prevention will be offered for free to consider for your training needs. Take the free course here.

Information about the course:

  • Learn how to recognize harassment, sexual harassment, and abusive conduct

  • Discover strategies to prevent harassment and abusive conduct

  • Understanding your rights and responsibilities

  • Know the resources available to you

  • Practice your knowledge in scenario-based decision making

For more information about sexual harassment and harassment prevention courses, check out these other OpenSesame links:

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Ease the Course Purchasing Process by Adding a Credit Card to Your OpenSesame Account https://www.opensesame.com/site/blog/ease-course-purchasing-process-adding-credit-card-your-opensesame-account/ https://www.opensesame.com/site/blog/ease-course-purchasing-process-adding-credit-card-your-opensesame-account/#respond Tue, 28 Mar 2017 18:34:47 +0000 /site/?p=1570 Do you need to know: How to add a credit card to your OpenSesame account? How to add a new or edit an existing card to your account? At OpenSesame, we want to make your buying experience as seamless as possible. By adding your credit card information to your OpenSesame account, purchasing courses will be... Read more »

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Do you need to know:

  • How to add a credit card to your OpenSesame account?

  • How to add a new or edit an existing card to your account?

At OpenSesame, we want to make your buying experience as seamless as possible. By adding your credit card information to your OpenSesame account, purchasing courses will be a breeze.

Storing your credit card in your OpenSesame profile is a safe and no-hassle way to purchase courses directly from your account in a few easy clicks. Because your credit card information is stored on a PCI-compliant website, your data is secure with our processing partner, Stripe.

To add a stored credit card to your account, log into OpenSesame, and, in the top right corner under “Your Name,” click on “Edit Profile” from the dropdown.

From your Edit Profile Screen, you will find a “Stored Cards tab” where you can add a secured credit card to your OpenSesame account. This is the same place where you can edit existing card information or add additional cards.

Here’s an overview of how to add a credit card to your OpenSesame account:

Check out this short video for an overview of how to add a credit card to your OpenSesame account.

For more info or if you have any questions please email us at support@opensesame.com.

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Stimulating Learning with Content Variety https://www.opensesame.com/site/blog/stimulating-learning-content-variety/ https://www.opensesame.com/site/blog/stimulating-learning-content-variety/#respond Tue, 21 Mar 2017 19:21:02 +0000 /site/?p=1572 In a recent webinar and white paper, Donald Taylor, Chairman of the Learning and Performance Institute, challenged learning and development (L&D) professionals to rethink how they approached corporate training. In fact, he notes that L&D may be spending time on things that have a negligible or even negative impact on helping individuals improve their performance... Read more »

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In a recent webinar and white paper, Donald Taylor, Chairman of the Learning and Performance Institute, challenged learning and development (L&D) professionals to rethink how they approached corporate training. In fact, he notes that L&D may be spending time on things that have a negligible or even negative impact on helping individuals improve their performance at their current or future work.

For example, designing a comprehensive set of competencies covering every role is not only an immensely time-consuming task, it is unlikely ever to finish, as the demands of individual roles change. Furthermore, L&D departments often waste time focusing on the wrong things in materials design, such as adding flourishes that do not add to the learning experience as well as imposing uniformity across learning materials.This is not only a time consuming activity, it is potentially detrimental to learning.

THE MIND, ATTENTION, AND LEARNING

Mr. Taylor goes back to our evolution from early days of living off the earth and contends that our human minds have the following characteristics:

● Our primary sense is visual;

● We pay attention to change – particularly visually;

● Learning from experience comes naturally, other learning needs us to pay attention.

IMPLICATIONS FOR LEARNING CONTENT

As a result, the challenge for today’s L&D professionals is how to attract attention towards what we want people to learn, when our unconscious mind would often rather do something else. And once there, how to maintain that attention in a way that helps our minds learn, naturally, despite the distractions of the modern world.

To start, the most important thing we can do is to provide content that meets the learner’s needs. This is why strongly-motivated employees learn happily from Google searches, from checklists, and from YouTube videos. This content is not usually presented neatly, but the form matters less than the function as long as the course or content helps them learn what they need to know.

How can we maintain motivation and make the content naturally appealing? Our visual sense requires learning to grab our attention, and the materials should also be differentiated from each other. This is typically at odds with the view of many designers and those in L&D who focus more on the visual appeal of materials than on their visual differentiation. Research shows that a variation in the context of the learner makes a substantial difference to the learning. This underlines the need for variation in the presentation of learning content.

THE YEARNING FOR UNIFORMITY

Variation in the presentation of learning content, then, is good learning practice. Despite this, L&D continue to yearn for uniformity in presentation across learning content. If we look at other forms of content, this desire is misplaced. In a library, are all books the same length, size and format? They may not even all be of the same language. Look at YouTube, where a vast amount of content exists in a range of lengths and production values.

As with all content, the thing that matters most is usefulness. Similar to a library or YouTube, the content can be different formats, making practically no difference to the organization’s employees. They will not see a suite of content. They will see a useful solution to what they need to achieve at that moment. What they will not see is what that the variation will actually aid retention of what they learn.

To learn more about how you can stimulate learning through content variety, download Donald’s white paper below or watch the webinar recording here.

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Defining a Safety Culture and Why it’s Important to Safety Leaders https://www.opensesame.com/site/blog/defining-safety-culture-and-why-its-important-safety-leaders/ https://www.opensesame.com/site/blog/defining-safety-culture-and-why-its-important-safety-leaders/#respond Fri, 17 Mar 2017 20:42:16 +0000 /site/?p=1573 The benefits of a strong safety culture include lower injury rates, higher ROI, and increased ability to retain existing staff and attract new staff. Dedication to safety and health is not only important in high hazard potential industries such as construction. Large companies such as Coca-Cola recognize that its success in the long run relies... Read more »

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The benefits of a strong safety culture include lower injury rates, higher ROI, and increased ability to retain existing staff and attract new staff. Dedication to safety and health is not only important in high hazard potential industries such as construction. Large companies such as Coca-Cola recognize that its success in the long run relies on ensuring the safety of its workers. Safety-related expenses should be deemed investments, not costs.

Creating a strong, health and safety culture takes months. The 2016 SmartMarket Report: Building A Safety Culture identifies 33 safety performance indicators and divides them into seven groups. Management commitment to safety and health is first on the list.

Leadership buy-in

Organization leaders set project priorities. Therefore, if management is committed to safety and health, more safety initiatives will be put in place. This can be seen in the proportion of resources and support allocated to health and safety programs in the organization. Building a strong culture of safety begins with having a safety director or manager, company-wide safety training, safety posters and warning signs to raise safety awareness, and protocols in place for incident reports and accident investigations.

The 2016 SmartMarket Report found that medium to large companies (50+ employees) are more likely to have a formal process for safety-related corrective action, possibly due to the more formalized procedures at larger companies. Yet, no matter the size of an organization, safety should be the first item on every meeting’s agenda. Managers should spend time where their workers are, experience it firsthand, identify problems, and get feedback directly from employees;, all of which should be taken into consideration while building out an effective safety and health program.

Organization-wide awareness

While leadership buy-in is a critical first step, a safety culture is built by joint efforts of all organization employees on a day-to-day basis. Commitment to safety and health needs to trickle down from management to every single employee, who then hold each other responsible for keeping themselves and others safe. Compared to other safety performance indicators in this category, a smaller proportion of 2016 SmartMarket Report respondents reported that their companies had a joint worker/management safety and health committee. This suggests that this practice should be considered by more firms.

To achieve organization-wide awareness of safety and health in the workplace, safety responsibilities must be clearly defined. Make sure that everyone in the organization is on board when defining goals and objectives for their safety programs. Create a process that holds everyone accountable for being visibly involved. Allow transparency and open communication to keep everyone updated on the process. Last but not least, celebrate the success of safety initiatives to keep positive momentum going for future efforts.

As part of the OpenSesame marketplace, ClickSafety is a leader in online safety training solutions and has delivered award-winning interactive safety training to more than 10,000 organizations worldwide. It was the first to offer the OSHA 10-Hour and OSHA 30-Hour safety courses online. ClickSafety courses are developed by certified safety professionals and industrial hygienists. ClickSafety’s OSHA certification courses are now available on OpenSesame. Browse all ClickSafety courses on OpenSesame today!

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Top 7 Universal Tips for Online Course Takers https://www.opensesame.com/site/blog/top-7-universal-tips-online-course-takers/ https://www.opensesame.com/site/blog/top-7-universal-tips-online-course-takers/#respond Fri, 10 Mar 2017 18:29:39 +0000 /site/?p=1574 Think about it: the Internet offers you a chance to learn anything. You want to learn about the relations between France and Vietnam in the 17th century? No problem; you can easily find high-quality websites that give you the information you need. If you’re really interested in learning, however, you’ll need to take things further:... Read more »

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Think about it: the Internet offers you a chance to learn anything. You want to learn about the relations between France and Vietnam in the 17th century? No problem; you can easily find high-quality websites that give you the information you need.

If you’re really interested in learning, however, you’ll need to take things further: online courses. These programs are structured like university courses. Even though they demand a reasonable amount of effort to be completed and there are both benefits and drawbacks of online studying, online courses are still more inspiring than traditional college courses.

The Great Benefits of Online Courses

The biggest advantage is that you can pick your own course. Many websites offer free learning programs, so the choices are endless. The other benefit is that you can adjust the studying process to your own pace. You don’t have to go attend a class early in the morning; you can use your tablet or smartphone and listen to a lecture in the bus.

How do you keep yourself on the right track? We have 7 universal tips that will help you achieve success in online courses.         

Tips for Successful Online Learning
  1. Understand What Part-Time Means

Although this is a part-time activity, it still takes at least five hours a week. Start by reducing your Facebook and Twitter time. Give up on one TV show. That will be hard, but it’s an act of will that will help you commit to online learning. Before you know it, you’ll have enough space in your schedule to become an effective learner.

  1. Claim Your Study Area

You need a special corner in your home. This will be your learning space. The sole fact that you’re sitting at a desk in an area intended for learning will make you more focused. If you’re living with other people, you’ll have to tell them not to disturb you when you’re there.

  1. Work on Your Writing Skills

Very often while taking online course, it requires you to practice not only your memory, but also your writing skills by giving you some specific writing revision assignments. Therefore, in order to pass your online course, it is important to have good writing skills.

In case you are bad at writing assignments yourself, you can always turn to online services like AustralianWritings to see the examples of great written assignments on any topic you need. This will give you a pretty good idea of what written assignments are and help you get through any online course without any difficulties.

  1. Have a Study Plan

Observe your body rhythm. Do you notice you’re more effective in the morning? Then start waking up early to learn every day! If you find that you can stay more focused during late night hours, then that’s exactly when you should follow an online lecture.

Once you understand your biological clock, develop a plan that respects it. Then, stick to that plan.

  1. Enjoy the Convenience!

You’re not supposed to become a stiff learner who is obsessed with an online course. Stay committed to your plan, but don’t stress out if you can’t meet all daily goals. You can always catch up on them tomorrow.

  1. Get Support from Likeminded Individuals

Find a Facebook group of people who are taking similar online courses. If there’s no such thing, then create that group. When you connect with people who are going through the same journey, you’ll support and motivate each other to complete the course as quickly as possible.

  1. Don’t Stop!

Learning is a life-time process. With all those opportunities for free online courses, it would be a shame to stay limited to one. Once you complete the course you’re after, find another challenge. Never stop learning!

The right online course at the right time is a chance for you to learn interesting things. However, it’s also an opportunity to develop new skills and gain practical knowledge as well. It takes a lot of commitment to stay committed on this journey, but the accomplishment is worth the effort.    


About the Author

Jessica Freeman is a freelance writer at AustralianWritings. She is interested in traveling and online learning. She enjoys writing on education, technology innovations, and blogging tendencies. Find out more about Jessica’s work by visiting her blog for students. You can also follow her on Facebook and Google+.

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The Benefits of Learning in Later Life https://www.opensesame.com/site/blog/benefits-learning-later-life/ https://www.opensesame.com/site/blog/benefits-learning-later-life/#respond Mon, 06 Mar 2017 23:47:32 +0000 /site/?p=1575 Learning may seem intimidating later in life, particularly if you are not an expert at using computers, tablets, or the Internet in general. However, there are many benefits to learning in your senior years, particularly if you are still in work, thinking about returning to work or are considering starting your own business. Learning Improves... Read more »

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Learning may seem intimidating later in life, particularly if you are not an expert at using computers, tablets, or the Internet in general. However, there are many benefits to learning in your senior years, particularly if you are still in work, thinking about returning to work or are considering starting your own business.

Learning Improves Brain Function

A study showed that 60 to 90 year olds had improved cognitive abilities when learning challenging tasks so, the more you learn, the more effective you will become at picking up other new things. Other studies have shown that learning can improve overall mental health; learners of the average age of 80 were less likely to develop brain-related illnesses such as dementia. In short, you are exercising your brain, keeping it healthy as you get older.

Technology has Improved

Access to learning has never been easier thanks to the Internet. Online learning is particularly beneficial to seniors, as you are given the tools you need to work at your own pace and can ask for help whenever you need it. Technology is becoming more sophisticated but don’t worry if you are not an expert; there is technology tailored specifically to seniors to make things easier. Don’t be afraid to ask friends or family members for help if you find it difficult to navigate technology.

Becoming an Entrepreneur

Retired professionals may want to keep training, in the event they wish to take up work again. You may even be thinking of going into business yourself after a job loss or retirement. There are various online courses in business and you will also be able to find industry-related training online by conducting a quick search. The number of over-50s starting a new business has been on the increase and the rise in Internet usage means that many of these begin online.

Learning is Fun

One of the best parts of retiring is the freedom to spend your time doing what you love. Have you always wanted to speak a second language or learn about working in another industry? Now is the time to do so. There are no longer young children to think about or work commitments to prioritize and the Internet provides so many opportunities to learn. You can even meet fellow students online and become part of a new community. 


About the Author: Jess Walter is a freelance writer and mother. She loves the freedom that comes with freelance life and the additional time it means she gets to spend with her family and pets.

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4 Tips Taken from the Safest Companies in America https://www.opensesame.com/site/blog/4-tips-taken-safest-companies-america/ https://www.opensesame.com/site/blog/4-tips-taken-safest-companies-america/#respond Wed, 01 Mar 2017 16:55:40 +0000 /site/?p=1576 To some organizations in America, safety is not just a concept but a way of life. If you are looking to step into 2017 with the resolution of bolstering your company’s safety approaches, look no further than taking a few key tips derived from some of the safest companies in America. Here is how you... Read more »

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To some organizations in America, safety is not just a concept but a way of life. If you are looking to step into 2017 with the resolution of bolstering your company’s safety approaches, look no further than taking a few key tips derived from some of the safest companies in America. Here is how you can improve safety in your workplace:

1)  Comprehensive Training Programs– Companies such as the American Bridge Company believe in the importance of these training modules. Comprehensive safety training programs are a fantastic tool and resource in helping employees become more situationally aware and as a result, decrease the likelihood of accidents.

Furthermore these comprehensive regimes are a great starting point for employees and personnel to stay up to date on new approaches and theories that emerge and outdate legacy safe practices which have since been proven to be ineffective compared to currently trending theories and methodologies. Comprehensive training reinforces the principle that it is essential for safety to be ingrained in the fabric of the workplace.

2) Share Responsibility – According to EHS, some of the safest companies in America all abide by a shared responsibility model that focuses on demonstrated support from management and employee involvement. These same organizations were proud to report that injury and illness rates were significantly lower than the mean for their industries. In a shared responsibility model, the organization operates as a team across the board in lieu of a traditional top-to-bottom structure. As a result cohesion is bolstered and each member of the organization contributes innovative ways to improve safety.

3) Go Above Regulatory Compliance – On a local, federal or organizational level, these narratives are re-enforced and applied on a daily basis. Learning these prescribed directives can serve as a great benchmark for improving workplace safety. Two of the presiding agencies for workplace safety are OSHA and NIOSH. Employers and staff should strive to achieve and exceed the minimum requirements of OSHA’s practices toward safety as it should be considered a priority, not a rudiment. Doing so will undoubtedly change the attitude of the workplace toward safety as a whole.

4) Integrate Safety Into Corporate Culture– Leadership has the greatest responsibility in steering the charge toward improvement in the safety culture of any place. Management and administrators can establish continuity if they continuously promote improvement toward the safety manifesto. This begins with a corporate culture focused on safety. This can be translated into the amendment or implementation of standard operating procedures or best workplace practices. Continuous improvement is an attitude that empowers employers to modify existing safety measures which in turn results in identifying and implementing better and safer ways to complete the same task. As a result, efficiency and productivity will increase while reducing accidents. A corporate culture focused on integrating safety into the workplace strives to establish accountability and does so with full transparency.


About the Author:

Tom Reddon is a forklift specialist and blog manager for the National Forklift Exchange. He also sits on the Material Handling Equipment Distributors Association (MHEDA) Executive Dialogue team. Follow him on Twitter at @TomReddon.

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Get Organized with OpenSesame Lists https://www.opensesame.com/site/blog/get-organized-opensesame-lists/ https://www.opensesame.com/site/blog/get-organized-opensesame-lists/#respond Wed, 22 Feb 2017 18:23:29 +0000 /site/?p=1577 With OpenSesame Course Lists, it’s never been easier to create and maintain curated lists of courses for yourself or your employees. You’ll be able to quickly and easily add courses to a list from OpenSesame Search and course pages, as well as group items within a list such as by job role, department, employee level,... Read more »

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With OpenSesame Course Lists, it’s never been easier to create and maintain curated lists of courses for yourself or your employees. You’ll be able to quickly and easily add courses to a list from OpenSesame Search and course pages, as well as group items within a list such as by job role, department, employee level, etc.

Ready to start developing your learning plan within the OpenSesame platform?

Quickly and easily add courses to your list from the search results page:

1. Select course(s) using the checkboxes on the course cards. 

2. Click the “Actions” button and select “Add to List.”

3. Create a new list or add your selections to an existing list.

4. You’re done!

Alternatively, you can add new items to a list from any course page:

1. Click the “Add to List” button in the upper right corner of the page.

2. Choose the list you’d like to add your selections to or create a new list.

3. You’re done!

Need to develop a learning plan for different audiences, but want to maintain it on one list? Add categories to your list!

If you already have a set of courses on your list you’d like to group together, you should:

1. Select the courses you’d like to group together using the checkboxes on each row.

2. With those courses selected, click the “Add Category” icon.

3. Enter a name for your category and click the checkmark to save.

4. Your courses are now categorized!

Need to categorize some courses already on your list?

Drag and drop courses into your group by clicking and holding the “drag” icon at the end of any row.

Looking for your lists?

Find your lists using the “My Lists” item in the user menu:

Or, click “My Lists” on your user dashboard:

For more information, contact OpenSesame Support via chat on www.opensesame.com, email us or call (503) 808-1268.

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Easy Access Reporting from Your OpenSesame Dashboard https://www.opensesame.com/site/blog/easy-access-reporting-your-opensesame-dashboard/ https://www.opensesame.com/site/blog/easy-access-reporting-your-opensesame-dashboard/#respond Tue, 21 Feb 2017 19:47:31 +0000 /site/?p=1578 Do you need to know: Who took courses? When courses were completed? How much time was logged by a specific learner in a course? Where to obtain completion certificates? You can easily access all of this and more via your OpenSesame dashboard. These activity reports provide you a detailed view of your training utilization on... Read more »

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Do you need to know:

  • Who took courses?

  • When courses were completed?

  • How much time was logged by a specific learner in a course?

  • Where to obtain completion certificates?

You can easily access all of this and more via your OpenSesame dashboard. These activity reports provide you a detailed view of your training utilization on OpenSesame. They can be viewed directly within your dashboard or exported to a .csv format for easy review in a spreadsheet (e.g. Microsoft Excel or Google Sheets).

Run two types of activity reports from your account:

  • Course-specific reports to see details on a single course

  • All activity reports showing information across all courses

What if I use an Learning Management System (LMS)?

If you use a LMS, you most likely utilize a variety of reporting tools available within the LMS. All OpenSesame course completions will be reported in the LMS and completion records should match the data that you see in your activity reports from OpenSesame, thanks to  the OpenSesame SCORM packages (not sure what SCORM is or how it works? read more here). You can leverage the OpenSesame activity reports if you want information on only OpenSesame courses, or if you want to compare your LMS records to those in OpenSesame.

Help! My activity reports are massive. How do I make sense of all of this data?

Over time, with lots of courses and hundreds (or thousands) of learners, your activity reports have the potential for becoming very large. When they become large, it can be difficult to interpret the data in a meaningful way. We recommend using pivot tables to transform the data and look for trends. Pivot tables can help you determine your top courses, top learners, and other data to help you improve your training programs.

Visit this help article to learn how to access each of the activity reports.

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2017 Predictions on Hot Trends & Rising Stars in Learning and Development https://www.opensesame.com/site/blog/2017-predictions-hot-trends-rising-stars-learning-and-development/ https://www.opensesame.com/site/blog/2017-predictions-hot-trends-rising-stars-learning-and-development/#respond Mon, 20 Feb 2017 20:24:07 +0000 /site/?p=1579 As learning professionals, we are typically very good at looking back and reflecting on what has and hasn’t worked, drawing on past successes and – hopefully – avoiding repeating mistakes. We are also forward thinking, and we are increasingly quick to react to technological developments and innovations in other industries and elds. But how good... Read more »

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As learning professionals, we are typically very good at looking back and reflecting on what has and hasn’t worked, drawing on past successes and – hopefully – avoiding repeating mistakes. We are also forward thinking, and we are increasingly quick to react to technological developments and innovations in other industries and elds. But how good are we at accurately predicting developments in learning and development? How aligned are we as learning professionals, globally? And can we avoid potentially exciting developments becoming passing fads with little impact?

In the annual 2017 Learning & Development Global Sentiment Survey led by Donald Taylor, 728 people from 52 countries provided feedback on what was hot in learning and development and these results were compared to the last few years’ surveys to analyze trends. Most representation (c. 80%) came from five areas (North America, UK, Europe, Australia/New Zealand, India), with almost 50% from the UK and North America.

Collaborative/social learning and personalization/adaptive delivery not only remain unchanged from 2016, but also gained almost 25% of the votes between them (Table 1). Personalization/adaptive delivery, in second place since 2014 when the survey began, moved to first place this year.

Meanwhile, micro learning, new last year in fifth place, climbed to third place with strong global support. In 2016, North Americans led the voting on micro learning – they were twice as likely to vote for it as the other regions. This year more regions supported the option, and it ranked first in Australia.

Virtual and augmented reality (#4), mobile delivery (#7) and artificial intelligence (#8) all placed well. These 4 options collected over 30% of the overall vote. Two are new this year: Virtual and augmented reality and artificial intelligence.

With showing value up to #6 and consulting more deeply with the business at #5, it would seem L&D is serious about working with the business. But is it serious about growing its skills base to do so? Developing the L&D function has fallen to #13.

For more information and detailed analysis, download your own copy of the 2017 Learning & Development Global Sentiment Survey, sponsored by OpenSesame!

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Made to Stick: Introducing Authentic, Role-Based Simulation Games by Toolwire https://www.opensesame.com/site/blog/made-stick-introducing-authentic-role-based-simulation-games-toolwire/ https://www.opensesame.com/site/blog/made-stick-introducing-authentic-role-based-simulation-games-toolwire/#respond Thu, 16 Feb 2017 21:44:47 +0000 /site/?p=1580 According to a recent study, 7 of 10 employers believe that recent college graduates are unprepared in written and oral communication. As companies like yours take matters into your own hands by delivering training programs that address these critical 21st century skills, you are challenged with finding engaging, high quality digital content that can teach,... Read more »

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According to a recent study, 7 of 10 employers believe that recent college graduates are unprepared in written and oral communication. As companies like yours take matters into your own hands by delivering training programs that address these critical 21st century skills, you are challenged with finding engaging, high quality digital content that can teach, assess, remediate, and measure learning outcomes such as simulations and games.  In fact, market research reports predict 22.4% growth in simulations and games over the next five years.  

Newly added to the OpenSesame catalog in December 2016, Toolwire, which has delivered over 1 billion minutes of simulation games since 2011, is leading the way in this rapidly growing field. Known as the Toolwire Business Simulation Games. 20 interactive, role-based simulations are now available for the following:

  • Business Communication

  • Business Skills

  • Management

  • Human Resources

  • Business Strategy

Last fall, Toolwire piloted these role-based simulations with over 1,000 college students across 25 campuses with positive results:

  • Instructors (92%) and students (85%) believe that Toolwire simulations make learning more relevant and engaging by enabling opportunities to practice course concepts in authentic workplace settings.

  • Instructors (85%) and students (84%) believe that Toolwire simulations support deeper learning by providing students the opportunity to “learn by doing”.

  • Instructors (96%) and students (90%) found Toolwire simulations easy to use.

These simulation games feature:

  • Interactive, live-action video in authentic workplace settings

  • Dynamic remediation provided by “virtual mentors”

  • Built-in pre and post tests for formative learning assessment

  • Performance analytics that provide quantifiable outcomes related to essential soft-skills

  • Closed-captioning (included to meet Accessibility standards) for serving English Language Learners (ELLs)

  • Short, micro-learning modules, specifically designed with both millennials and busy adult learners in mind, each target 1 or 2 key learning objectives in 15-20 minutes.

Checkout the new Toolwire courses today!

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How AR/VR is about to change the face of elearning https://www.opensesame.com/site/blog/how-arvr-about-change-face-elearning/ https://www.opensesame.com/site/blog/how-arvr-about-change-face-elearning/#respond Wed, 15 Feb 2017 23:38:23 +0000 /site/?p=1581 So it might have been a flash in the pan, but you were either living under a rock or on the moon if you didn’t hear about 2016’s sweeping phenomenon known as Pokemon Go. Its popularity and pervasiveness has obviously diminished, but it had explosive adoption around July 2016. The app used augmented reality (AR)... Read more »

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So it might have been a flash in the pan, but you were either living under a rock or on the moon if you didn’t hear about 2016’s sweeping phenomenon known as Pokemon Go. Its popularity and pervasiveness has obviously diminished, but it had explosive adoption around July 2016.

The app used augmented reality (AR) to help users seek out, fight, and catch virtual Pokemon creatures in their nearby environments. It came out of nowhere and became a global phenomenon in the space of weeks, with millions of active users – of all ages, it should be noted – using the app on a regular basis.

So let’s bring that back to learning and development (L&D) and eLearning in general. Just as best-in-class companies seek out new technologies and modalities to use in order to get learners up to speed faster and more effectively, both AR and it’s cousin, virtual reality (VR) have entered the spectrum of tools employers are assessing.

The numbers show it too. In 2012 the spend on VR programs in eLearning was about $2.3 million in the US alone. With an anticipated five-year compound annual growth rate (CAGR) of 23%, that spend is expected to reach $6.6 million in 2017.

There’s good reason for scrutiny about the potential of AR/VR. After all, the as-yet-undelivered promise of VR has been in the works since the early 1990s. However, VR has recently seen a surge in popular adoption and use, and is increasingly viewed by L&D departments as a great way of getting key training information to users quickly and effectively.

With that, let’s look at four reasons AR/VR is likely to change the landscape of eLearning.

1. It is exploding in growth

As alluded above, while AR and VR have only played a marginal role in L&D to date, they are on a growth trajectory and only positioned to increase their role in relevance. Previously, we lacked the right tools, technology, and processes to incorporate AR/VR into eLearning. That is swiftly changing.

Not to harp on the Pokemon Go example, but its quick adoption among a vast market helps demonstrate the potential of similar applications in a learning context. More on that later, but we know top deck organizations, in their never ending pursuit of employing different learning modalities in the workplace, are exploring options like these and succeeding at it. Even if AR/VR falls flat on its face (it won’t), market leaders are experimenting with the potential of these applications and tools, and curious, exploratory companies and L&D departments ought to take note.

In one example, we have seen learning leaders in Aviation and Defense take VR particularly seriously. And when you think about it, it is not that far off the simulation-driven model they have used for years to learn how to fly planes. Except in this case, in the vein of VR, it is a more highly immersive experience, since the pilot in training is limited to the field of vision of his virtual actions.

2. It is getting more and more affordable

This is key. A large part of what stymied the potential of VR in the 90s was the significant overhead cost of hardware, implementation, scalability, etc. It wasn’t cheap. But those costs have been heavily curtailed.

The quick-and-dirty approach involves using basic smartphones (which, as we all know, virtually – no pun intended – everyone has) and a simple headset to immerse a learner in an experience. We can scale up from there, but base costs of simple VR devices are actually quite reasonable and on a trajectory to decline.

Remember how drones used to seem like a costly, inaccessible technology and tool only a few years ago, and now everyone and their dog has one? Well, VR in learning is on a trajectory to change in the same way. No longer is cost an issue preventing L&D departments from investigating the potential of VR in eLearning.

3. Now is the time to start playing with it, but don’t go for broke

So we’ve talked about the prevalence of cheap options, but that doesn’t mean there aren’t expensive VR/AR options out there. Then, above and beyond the technology or hardware you choose to adopt, there is the means with which you implement it. Are you going to start small, with a test project? Or are you going to go big and adopt a master AR/VR strategy and implement it company wide?

Point is – and this is also my recommendation, especially looking at the maturity of the field at this point – start hard, but start small. Implement a test project with a very small, very targeted group of employees. Find some basic but effective hardware or even leverage existing devices alongside purchased headsets to discover what the learning approach offers. Talk to industry peers and experts to figure out, from a software perspective, what is the best way to go about it.

Ideally, it is important to have a (developing) grand VR/AR strategy in your back pocket. But don’t go big at the onset and make that strategy make or break your VR/AR success.

4. It’s fun

As I have often said, learner engagement is the weakest link in any L&D program. If your learners aren’t using the learning products provided to them, then your eLearning program is dead on arrival.

The great thing about VR/AR is that (unless they’re particularly poorly executed, and that takes effort), it makes for great learning experiences. It’s basically like gaming, which many of us like, apparently, but in preparation for a job and in the name of continual advancement and improvement. People love learning through VR/AR, as evinced by Pokemon Go, and they actually find it fun.

Think about this. How would you rather learn about your job requirements: through a stuffy, classroom-presented PowerPoint presentation, or through a simulation, on a device, that actually immersed you in the same situations you would have to deal with on the job, every day?

We’re really only at the beginning of the journey when it comes to the role of VR/AR in eLearning. Will you be an early adopter or a latecomer? Your choice, but it is worth exploring right now, while it is fresh. Your learners will thank you.


About the Author

Docebo LMS is the industry’s most comprehensive solution for training management, chosen by some of the world’s most respected companies to achieve operational efficiency. Designed as a true software as a service, Cloud-based platform, Docebo is not just an e-learning tool but is especially designed to be delivered in SaaS as an ecosystem of features and modules that can be adapted to any requirement. Docebo supports all forms of learning including blended, social and mobile learning initiatives.

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Humanizing the eLearning World https://www.opensesame.com/site/blog/humanizing-elearning-world/ https://www.opensesame.com/site/blog/humanizing-elearning-world/#respond Mon, 06 Feb 2017 17:17:22 +0000 /site/?p=1582 Have you ever taken an online course where you speed through the material, take the quizzes and get it out of the way? We’ve all been there. Have you sat through a class lecture drifting off into your own world because of the teacher’s boring material and monotone voice? We’ve all been there, too. Finding... Read more »

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Have you ever taken an online course where you speed through the material, take the quizzes and get it out of the way? We’ve all been there. Have you sat through a class lecture drifting off into your own world because of the teacher’s boring material and monotone voice? We’ve all been there, too.

Finding a balance between in-person and online learning is an ongoing challenge to many businesses and universities. eLearning is a valuable tool that can change the way people learn whether it be for their education, career or soft skills. A key factor to elearning is the way it’s being taught. Incorporating humanization to online learning makes a huge difference and keeps learners engaged.

Teaching through a screen doesn’t have to come off as robotic. Telling a story and connecting to the learner through your online course is vital to how the learner will engage. Every human has an innate desire to feel connected to other humans and by creating a story, your course is more relatable. If the topic is dry, make your visuals and voice stimulating enough to keep your learner engaged.

Realistic visuals and demonstrations are another important way to humanize your elearning course. Making the simulations as real as possible will allow the learner to put themselves into the situation more easily, rather than create it in their mind. A simple tip would be using videos of people demonstrating the course material and having different voices teach the learner. An example of course demonstrations is this sexual harassment prevention course where you see realistic scenarios unfold. Being able to relate to the people in videos is another way for the learner to feel connected to the course topic.

Most crucial of all to your learner is a real-life form of communication while taking the course. Your learner should have a source to reach out to when they have questions or concerns about their progress. Whether it be the course creator, their supervisor or the learning management system contact, a human contact is key to further expanding your course material. Technology often fails at times and having someone to help you along the way allows for an even greater course experience.

For other tips and tricks to humanize the way you conduct elearning, check out these blog posts here:

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Why Game Jams Are the Next Big Thing In eLearning https://www.opensesame.com/site/blog/why-game-jams-are-next-big-thing-elearning/ https://www.opensesame.com/site/blog/why-game-jams-are-next-big-thing-elearning/#respond Mon, 30 Jan 2017 19:24:33 +0000 /site/?p=1583 If you’re familiar with game jams, then you know what an all out marathon they can be. If you’re not, here’s the gist: you stay up for a whole weekend planning, programming, and coding a brand new game. Oh, and you try to find time to eat and sleep (a little). Basically, game jams are... Read more »

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If you’re familiar with game jams, then you know what an all out marathon they can be. If you’re not, here’s the gist: you stay up for a whole weekend planning, programming, and coding a brand new game. Oh, and you try to find time to eat and sleep (a little).

Basically, game jams are the intense way to generate new ideas for new content and new programs as fast as possible. So how does this connect to elearning? Well, they’re called training jams, and they’re game jams with an elearning twist. Training Jams keep the basic structure of game jams, but instead of creating a general game developers create a training course. The course, complete with learning objectives and other familiar elearning elements, covers a specific area of training such as fire safety, harassment, or workplace communication.

In the world of content creation there is a need for continued innovation and development at a fast pace and high level. No longer are employers willing to pay for courses that put their employees to sleep, and no longer are employees willing to sit through hours and hours of flat, slow-paced content. Gamification is the new way to do elearning, and, as a result, training jams are the new way to generate both ideas and prototypes for new and improved learning content.

But, if you’re not sold yet, here are a few reasons training jams are the next big thing:

They Actually Work

Contrary to what most people think is possible to develop in just 48 hours, game jams have proven to be legitimate sources of innovative and engaging content for years before entering the elearning and corporate training conversation. Though the end product might not be ready to roll out to customers, these high paced competitions often lead to a treasure trove of great ideas.

They Are a Great Way to Build Your Brand Without Advertising

Want to become a household name in the world of elearning and gaming? Host an annual game jam, complete with prizes and food and a cash pot for the winners, and you’re sure to make it on the map with a demographic of potential customers that wouldn’t have heard of you otherwise. The fact is that most participants of these jams work in the tech industry, and even though you shouldn’t be shoving your brand in anyone’s face, you can be sure that no one forgets the companies that host great events like this.  

They Breed Thought Leadership

Not only are game jams a blast, they are a great way to continually stay on the front lines of thought leadership in the world of corporate training and elearning at large. With dozens of developers putting their heads together, there’s bound to be some innovative and idea-inspiring content that’s put together, and what better place to do that than a game jam?

They Reinforce the Learning Community

With the prevalence of all things digital, there is a growing need to reinvest in the learning community that plays such a valuable role in creating and sustaining innovative, thought-provoking content. Even when an effort is made to collaborate, rarely is it the case that everyone is in the same place. Game jams are the perfect way to get learners in the right place at the right time to create quality content while building and fostering the learning community.

Ready to host a game jam? OpenSesame hosted their first training jam this spring. Hear some words from the winners and judges here.

Interested in being a part of a jam? Check out these sources for information events happening almost every weekend!

Indie Game Jams http://www.indiegamejams.com/

Itch.io https://itch.io/jams

Game Jam Central http://www.gamejamcentral.com/

Global Game Jam http://globalgamejam.org/

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Top 10 eLearning Events of 2017 https://www.opensesame.com/site/blog/top-10-elearning-events-2017/ https://www.opensesame.com/site/blog/top-10-elearning-events-2017/#respond Tue, 24 Jan 2017 23:00:34 +0000 /site/?p=1584 After an eventful 2016, we’re looking forward to an even better 2017. Things move quickly in learning and development, as well as elearning. However, one of the best ways you can stay up to date with the latest industry information is by attending elearning conferences. As an extra bonus, if you’re planning on attending a... Read more »

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After an eventful 2016, we’re looking forward to an even better 2017. Things move quickly in learning and development, as well as elearning. However, one of the best ways you can stay up to date with the latest industry information is by attending elearning conferences.

As an extra bonus, if you’re planning on attending a conference, chances are it’s going to be in fabulous Las Vegas or sunny Florida this year! To keep up with the latest industry trends and discussions, we’ve created a list of the top learning events you won’t want to miss this year:

HCM Excellence Conference

Date: January 24-27

Location: Palm Beach Gardens, FL

Highlights: Hosted by Training Magazine, the conference highlights skill-building content related to online and instructor-led training.

Details: http://www.brandonhall.com/excellenceconference/

Training 2017 Conference & Expo

Date: January 30- February 1

Location: San Diego, CA

Highlights: Hosted by Training Magazine, the conference highlights skill-building content related to online and instructor-led training.

Details: http://www.trainingconference.com/2017/about_training_magazine.cfm

Learning Technologies *

Date: February 1-2

Location: London

Highlights: Showcase of learning and technology for corporate learning, over 100 L&D seminars, discussion on innovation and best practices for workplace learning, and more.

Details: http://www.atdconference.org/

Learning Solutions

Date: March 22-24

Location: Orlando, FL

Highlights: eLearning focused sessions covering data, measurement, gamification, instructional design, and more. Learning solutions expo of tools, technologies, content, products, and services for business learning needs.

Details: https://www.elearningguild.com/LSCon/content/4600/learning-solutions-2017-conference–expo–home/

CLO Symposium

Date: April 24-26

Location: Bonita Springs, FL

Highlights: Networking opportunities with corporate learning practitioners, workshops, engaging keynote presentations, case studies, and more.

Details: http://closymposium.com/about/

SHRM17

Date: June 18-21

Location: New Orleans, LA

Highlights: Interesting and engaging keynote speakers, opportunity to earn recertification credits toward SHRM-CP, SHRM-SCP and other programs, networking opportunities, and industry solutions exhibition.

Details: https://annual.shrm.org/

ATD International Conference & Exposition *

Date: May 21-2

Location: Atlanta, GA

Highlights: Supplier showcase, engaging and interesting keynote speakers, discussion on strategies and solutions for talent development.

Details: http://www.atdconference.org/

HR Tech Conference

Date: October 10-13

Location: Las Vegas, NV

Highlights: Covers the latest trends in Saas, social, mobile, analytics, video, gamification, and more.

Details: http://www.hrtechnologyconference.com/about.html#

Elliot Masie’s Learning 2017 *

Date: October 22-25

Location: Orlando, FL

Highlights: Supplier showcase, engaging and interesting keynote speakers, discussion on disruptive technologies in learning

Details: http://learning2016.com/2017

DevLearn Conference & Expo

Date: October 25-27

Location: Las Vegas, NV

Highlights: Emerging technologies discussion and presentations, networking, keynote speakers on the hottest topics in learning, tools and strategies in learning.

Details: https://www.elearningguild.com/DevLearn/content/4672/devlearn-2017-conference–expo–home/

Already heading to any of these events? Look out for OpenSesame at the events indicated by a star and OpenSesame will also be attending additional partner and regional events not listed here! By attending some of the hottest elearning conferences this year, you’ll hear direct insights from the industry’s most distinguished thought leaders and disruptors and can see how other companies in your industry approach and strategize learning. Not a fan of the price tag attached to some of these conferences? Make sure to book early and you can benefit from early bird registration prices!

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Infographic: 4 Mobile Learning Tips https://www.opensesame.com/site/blog/infographic-4-mobile-learning-tips/ https://www.opensesame.com/site/blog/infographic-4-mobile-learning-tips/#respond Tue, 17 Jan 2017 20:47:08 +0000 /site/?p=1585 Let’s face it, we use our smartphones for just about everything – and learning is no exception. Unfortunately, there are times where users run into some technical issues. But no fear, we can help! Here are four tips that will enhance any mobile learning experience all while preventing technical issues.

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Let’s face it, we use our smartphones for just about everything – and learning is no exception. Unfortunately, there are times where users run into some technical issues. But no fear, we can help! Here are four tips that will enhance any mobile learning experience all while preventing technical issues.

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The Microlearning Trend: Why it is Time to Invest https://www.opensesame.com/site/blog/microlearning-trend-why-it-time-invest/ https://www.opensesame.com/site/blog/microlearning-trend-why-it-time-invest/#respond Tue, 10 Jan 2017 15:21:02 +0000 /site/?p=1586 A phone call, an incoming email, a trending new video, a work emergency. Today, our attention spans are dwindling as we are pulled in various directions. In fact, recent data from Statistic Brain reveals that in 2015 humans have an attention span of 8.25 seconds, which decreased from 12 seconds from 2000. Due to attention... Read more »

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A phone call, an incoming email, a trending new video, a work emergency. Today, our attention spans are dwindling as we are pulled in various directions. In fact, recent data from Statistic Brain reveals that in 2015 humans have an attention span of 8.25 seconds, which decreased from 12 seconds from 2000. Due to attention span loss, content producers must adapt and create content that captures the attention of learners quickly and efficiently. The new elearning trend, microlearning, addresses the dilemma of shortening attention spans.

Microlearning is comprised of condensed courses, each consisting of one sole learning objective, typically three to five minutes long. For example, the ‘Principles of Accounting: Fraud’ course has embraced microlearning as part of a series of short courses each concentrating on a smaller concept that may be strung together as a longer lesson.  With shortening attention spans, microlearning overcomes the challenge of holding the learner’s attention by allowing for them to focus on the content of the course without feeling overloaded with information or becoming distracted. Buyers invest in elearning courses for companies in order to add value to the company and drive results. The purpose of the elearning courses is defeated if learners do not pay attention, thus resulting in a decrease in value to the company.

As an elearning creator, how can you most effectively create microlearning courses that will make a lasting impact on learners?

1. Keep it Short

Embrace the microlearning trend and keep the course to a time constraint. This allows for learners to focus their full attention on the course and increases convenience. Learners seek straightforward information with minimal repetition in the courses.

2. Ensure that real learning takes place

OpenSesame strives to sell courses that are engaging and interactive in order to ensure that the buyers have been provided with real value. To prove that learning has taken place, make the course interactive. Creating a quiz can be effective, but push learning assessments one step further by asking the learner to complete an assignment that uses the tools they learned from the course. This strategy provides the learner the opportunity to apply the new knowledge in a more personal way, which will increase retention of the information.

3. Create a Story

Stories allow learners to connect to the information, capture their attention, as well as increase memory retention from the information they read. As humans, the emotional connections we make stay with us. By creating a story in your course, learners will be able to make those connections and better recall what they learned in the course.

The microlearning trend is increasing in popularity in the elearning industry as learners are retaining more course knowledge. Apply these tips to your next course to further engage learners and have them coming back for more!

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Never, Ever Stop Learning; The Key to Personal Improvement https://www.opensesame.com/site/blog/never-ever-stop-learning-key-personal-improvement/ https://www.opensesame.com/site/blog/never-ever-stop-learning-key-personal-improvement/#respond Fri, 06 Jan 2017 18:48:53 +0000 /site/?p=1587 For most Americans, the thought of learning evokes memories of never-ending lessons, arduous exams, and the occasional blissful nap in the back of a classroom. While we’re in school, we pine for our first taste of freedom in the mystifying “real world.” Once we receive our elusive diploma, we sprint away from learning and vow... Read more »

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For most Americans, the thought of learning evokes memories of never-ending lessons, arduous exams, and the occasional blissful nap in the back of a classroom. While we’re in school, we pine for our first taste of freedom in the mystifying “real world.” Once we receive our elusive diploma, we sprint away from learning and vow never to return. This is a tragedy, because learning is foundational. Actively attempting to learn new things makes us better employees and people; here are three reasons that we should always strive to learn.

Find your passion.

The word “learning” has strictly academic connotations, but this doesn’t have to be the case. In fact, knowledge is most readily understood and retained when the information is about something that engages the learner. In this sense, learning about various topics-from gardening, to photography, to baking- makes us more well-rounded people, and may allow us to find a hobby that we love.

Meet yourself for the first time.

The more we learn about the world, the more we learn about ourselves. If we continuously expose ourselves to unfamiliar situations, we gain a deeper understanding of our personal thought processes and learning styles. We’re able to determine when we feel the most joy, and how to place ourselves in situations where we’ll feel the most fulfillment. If we fail to learn and discover who we truly are, we’re leaving potential happiness and personal growth on the table.

Expand your workplace horizons.

Aside from personal growth, learning can tangibly benefit our working lives. Acquiring a new skill or growing our general knowledge base increases our flexibility and increases the breadth of tasks that we’re able to complete. Whether it’s becoming a Microsoft Word expert or a customer service all-star, new skills complete us as employees and directly translate to greater success in the workplace.

Learning is essential to our personal and professional growth. If we avoid learning and remain content with where we are in life, we’re missing out. Find a hobby, discover yourself, improve your work performance, and (re)discover a passion for learning!

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How to Measure the Impact of Corporate Learning https://www.opensesame.com/site/blog/how-measure-impact-corporate-learning/ https://www.opensesame.com/site/blog/how-measure-impact-corporate-learning/#respond Wed, 28 Dec 2016 17:00:26 +0000 /site/?p=1588 Management has started an initiative to increase training in your company, and you have been designated the task to develop a strong program. Now, what? In addition to creating a training program, you must also measure the impact. Impact evaluation is essential to determine return on investment. In order to truly measure the impact of... Read more »

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Management has started an initiative to increase training in your company, and you have been designated the task to develop a strong program. Now, what? In addition to creating a training program, you must also measure the impact. Impact evaluation is essential to determine return on investment. In order to truly measure the impact of learning, it is important to start before the training begins. Although evaluation is vital, most organizations fail to measure the impact of training. A recent study states that 96% of of learning and development leaders are searching for ways to improve data gathering and analysis on training and only 17% currently measure impact. With only 17% actively tracking the progress of their training programs, the other 83% of companies do not have sufficient data to prove the importance of training to management. So, how do you truly measure the impact of corporate training?  

Donald Kirkpatrick created this evaluation model for corporate training in 1959, which was published in the US Training and Development Journal. He was the president of the American Society for Training and Development. The four levels are: reaction, learning, behavior, and results.

Reaction

The first, and easiest level to measure, is the reaction. In this level, employees are evaluated to determine the responses to their training. Corporate training may consist of elearning, instructor-led training, or blended training in order to improve employee knowledge. Such evaluation includes gaining insight on whether participants found the training to be relevant, valuable, or engaging. It consists of asking participants what they thought about the training, either through a survey or a follow-up conversation after the training. This allows the training manager to evaluate whether the training was worth the investment, any necessary improvement, and the effectiveness of training from the participants’ perspective.

Learning

Next, is the learning evaluation, which is the degree to which participants learned intended knowledge from the training. In this evaluation, the training program managers will determine if training objectives are met. To successfully evaluate this step, the manager must conduct pre and post evaluation of the participants’ knowledge and skill level. For example, if an employee is taking a training course for Microsoft Office, create a pre-evaluation of the current skill level. At the end of the course, either create a post-evaluation or compare the results with the course’s assessment (if provided). This will give the manager an understanding of participant improvement.

Behavior

One aspect is learning the new skills, but true impact occurs in the application of the training. This evaluation involves behavioral changes as a result of training. Training managers must discover whether or not training is being applied on the job by participants. In order to determine the impact on behavior, pre and post measurement of behavior must be completed. The best way to evaluate this level is to conduct surveys and interviews over time that tracks employee behavioral changes. This level consists of observation, and it is likely that the employee’s supervisor will be involved in the survey and interview process as well.

Results

The most difficult impact to measure is the results. This top tier level evaluates the tangible results the company received from the training program, such as decreased costs, improved quality, increased productivity, increase in sales, higher employee retention, and others. This is the most important measurement but gets the least attention. In this tier ROI is determined. Pre and post-measurement of training objective is necessary to determine value. The focus on the results tier is to determine whether the training goal or objective was met and the impact that it has on the company.  

All four of these evaluations are necessary to determine the value of corporate training. A strong training program is born out of attention and effort. It is necessary to have strong sight of direction for the program in order to propel the company forward.  There must be an understanding of the context of the program, goals, planned offerings, potential barriers, impact, and tactics to create the most effective training program. Apply these tips to improve your training program and propel your company forward!

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What I Learned from Creating my eLearning Course https://www.opensesame.com/site/blog/what-i-learned-creating-my-elearning-course/ https://www.opensesame.com/site/blog/what-i-learned-creating-my-elearning-course/#respond Thu, 22 Dec 2016 19:13:11 +0000 /site/?p=1589 The elearning market is huge and is expanding each year. According to Business Wire, by 2020 the corporate elearning market is expected to be valued over $31 billion. What does this mean for elearning content providers? If it isn’t already obvious, content providers will see a surge in demand for their original elearning courses. It... Read more »

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The elearning market is huge and is expanding each year. According to Business Wire, by 2020 the corporate elearning market is expected to be valued over $31 billion. What does this mean for elearning content providers? If it isn’t already obvious, content providers will see a surge in demand for their original elearning courses.

It is more important than ever for content creators to build engaging courses for the rapidly growing elearning market. However, creating effective courses is more difficult than it appears. Before beginning to build an elearning course, it is important for both rookie and experienced content creators to consider all the variables that go into content creation. Here are my 4 takeaways from building my own elearning course.

1. Choosing the right platform

Finding the right platform for your elearning course is crucial to the course’s success. But how do you know which platform is right for you? Questions to consider include:

  • Do you like the style of the application?

  • How easy is it to use?

  • What features does it include (i.e. video, quizzes, simulations)?

  • Does it export to the e-learning software specification you need (e.i. SCORM and AICC)?

Three of the most popular content creation tools are Adobe Captivate 9, Articulate Storyline 2, and Dictera. All three applications have a unique interface, which cater to different creators needs. Make sure you choose the tool that is right for you and your course’s goals.

2. Identifying course details

It’s also important to realize how long the process is to create a high-quality elearning course. Even the simplest courses can take more time than expected to make. Before you begin creating your course, it is important to clearly identify:

  • Your target audience

  • Course objectives

  • Course features

There are also other considerations that are not so obvious that you should keep in mind, such as your audience’s attention span. It’s important to remember that creating an effective and engaging elearning course consists of trials and errors. Make a realistic timeline for completing your course and try to commit at least one hour a day to building your elearning course. Keep in mind that high-quality courses are usually not made overnight.

3. Establishing key information

Ensuring that users retain a course’s key information is an author’s top priority. As a course author, at first you may plan to include extra information that is unnecessary. Save yourself many headaches by outlining your course before you begin building it. Your outline will help you ensure your course’s organization is logical and that you include only vital information. A well structured outline will help you create your course with ease and ensure your course goals are met.

4. Finding the best method to deliver your content

Videos, stimulations, voice narration; the possibilities for content delivery seem to be endless. Anyone can create an elearning course that is essentially a PowerPoint. However, to make your course stand out from the rest, determine the most effective delivery form by evaluating your audience and your content. For example, if your course contains detailed processes, videos and simulations should be used to make sure your learners fully understand the complex procedures.

So what are you waiting for? With these tips in mind, start building your elearning course today!

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7 Ways to Make Online Training Fun with Puzzle Games https://www.opensesame.com/site/blog/7-ways-make-online-training-fun-puzzle-games/ https://www.opensesame.com/site/blog/7-ways-make-online-training-fun-puzzle-games/#respond Tue, 20 Dec 2016 17:46:13 +0000 /site/?p=1590 A puzzle game is an irresistible activity. Inserting that final piece in the puzzle or triumphantly solving that riddle, gives anyone a rush and a sense of gleeful accomplishment.  The good news is that employers can use puzzle games to improve employee skills and productivity. Puzzles and mental challenges sharpen your mental faculties. They require... Read more »

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A puzzle game is an irresistible activity.

Inserting that final piece in the puzzle or triumphantly solving that riddle, gives anyone a rush and a sense of gleeful accomplishment.  The good news is that employers can use puzzle games to improve employee skills and productivity.

Puzzles and mental challenges sharpen your mental faculties. They require problem-solving skills that can be a great help in expanding a person’s ability to think outside the box. In fact, puzzle games can be a fantastic way to deliver effective and engaging online training for employees. Below are seven creative ways to make online training fun by incorporating puzzle games as part of your teaching strategy.

1. Have crossword puzzle exercises

You have probably done your share of poring over the Sunday crossword puzzle, and have had varying degrees of success.

Crossword puzzles are educational by nature, which makes it the ideal game for online learning. You can make your own crossword puzzle in lieu of a multiple choice or other type of standardized assessment to find out what your employees have learned in their training.  

Your employees are more likely to remember the answers as long as you provide feedback right after they complete the puzzle.  Don’t make it too hard. Your purpose is for them to remember the answers, not to stump them. Give them hints to help them get the right answers.

2. Hide puzzle pieces in the training course

Motivate your employees by hiding puzzle pieces they can only find if they complete skill-building modules or activities.

Inform them of the goal at the start of the online training. Let them know that they will be able to put the pieces of the puzzle together when they complete the requisite number or set of these activities or modules.

To ensure success, you should make it worth their while. By offering a prize for all people who complete the puzzle, you are further heightening their interest on the course.

3. Create a toolbox

You can use a game to make your training simulations more interesting. Add tools or items your participants have to find and have them use these tools correctly in your course design.

For example, you can teach your trainees to put a certain piece of equipment together. Of course you need to break the whole equipment down into virtual component parts and a set of tools. The goal of your trainees will then be to find each part and tool at the appropriate stage of the training course. Your trainees are expected to determine where to put the missing part with the aid of the provided tools. If they are unable to finish this, they cannot advance to the next stage.

4. Set goals as destinations

There are various ways to attain all the goals of the training courses.

You can make the journey more interesting for your trainees by creating a series of maps that will get them from point A to point B. All they have to do is complete different training modules or activities. You only give them a small portion of the map: they can access the next sections when they fulfill the required tasks.

Once they are done working with the entire map, they have an option to revisit other “destinations” in the map.

5. Mix and match training programs with simulation games

Product and service knowledge training for employees are necessary for any business. However, employees need to spend some time to master this. One way to make it easier for your employees to get such information pat-down is to create scenarios and promote customer interaction. This way, your staff can ask the clients which products and services best serve their needs. Also, employees should be taught how to solve problems they encounter with customers.

6. Create a scavenger hunt

Since you’re doing online training, you have all the resources of the Internet. Use it to send your trainees out to a scavenger hunt for information and online resources they can use for their training. Give them a list they need to find, such as product reviews, apps, forums, industry influencers, professional help, and essay scholaradvisor for their communication needs. By the end of the training period, you and your trainees will have a comprehensive resource catalog for your business.

7. Gamify compliance

Regulations and protocols are a-must in organizations, including compliance training for certain companies. You can reduce employee resistance to this type of training by breaking the process down into steps and making a game out of it during the assessment.

For example, after providing employees with the correct safety protocol for handling chemical waste you can conduct drills. In these activities, you deliberately mix up the steps. In turn, employees undergoing compliance training must drag and drop each one step in the right sequence.

Most employers think of games and puzzles as time-wasters, but they don’t have to be. You can use them to help develop an effective online training strategy.  The seven suggestions above are just the tip of the iceberg. What other ways can you think of to make online training more fun using puzzles and games? Let us know in the comment section. Game on!


About the Author: Stacey Marone is a freelance writer and contributor for Essay Scholaradvisor. In her free time, she also does volunteer work and organizes some activities for children. She likes traveling, exploring the world and helping people to make their life easier. You can follow her on Twitter.

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Inspiring Game Changers with E-Learning https://www.opensesame.com/site/blog/inspiring-game-changers-e-learning/ https://www.opensesame.com/site/blog/inspiring-game-changers-e-learning/#respond Fri, 16 Dec 2016 17:24:18 +0000 /site/?p=1591 For 15 years as a sports agent, I worked with some of the top athletes and coaches in the world. Besides their immense talent and hard work, what they all shared in common was a genuine desire to get better, and a real curiosity about how to do that. They were constantly studying the game... Read more »

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For 15 years as a sports agent, I worked with some of the top athletes and coaches in the world. Besides their immense talent and hard work, what they all shared in common was a genuine desire to get better, and a real curiosity about how to do that. They were constantly studying the game and seeking the latest technology and analytics to give them feedback that they could use to improve their performance.

We all have those people inside of our organizations too. Lifelong learners tend to be successful in any field and e-learning gives us a tremendous platform to engage our employees and teams. That strengthening of skills and broadening of understanding translates to higher confidence, greater productivity, and higher performance. By challenging employees, e-learning keeps team members engaged and motivated.

We all know the value of e-learning. The challenge is how to ensure that we deliver it in a way that works. With only 1440 minutes in a day, and a to-do list vying for attention, how do you squeeze in valuable e-learning?

In order to successfully deploy e-learning within your organization, you should identify the roles that will help ensure the content is delivered in a way that resonates with your team. I like to call these two important roles, “coaches” and “team captains”.

The Coach

The best approach is to take a page from the world of sports. In HR, we in many ways serve as coaches for our employees. We provide them with feedback to help improve their performance and ensure that they have the resources and tools for success. We do everything we can to put them in a position to succeed.

The Team Captain

But every great coach has great leaders inside his or her team that they rely on. These team captains have an internal pulse on the team and know what it takes to get buy-in. Team captains are what you need to ensure that e-learning isn’t just available, but sticks.

So before you roll our your next e-learning program, think about who those team captains are inside of your organizations. Get their buy-in, encourage their feedback, and ask for their support. Think of e-learning as another way to strengthen your team’s collective muscle.


About the Author

Molly Fletcher

CEO | Keynote Speaker | Author

Molly Fletcher is a trailblazer in every sense of the word. She is a rare talent of business wisdom, relationship brilliance and unwavering optimism. As a CEO, she shares her unconventional and unique techniques that made her one of the first female sports agents in the high stakes, big ego world of professional sports and now a successful entrepreneur.  

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Catering to Cultures: Training Within a MNC https://www.opensesame.com/site/blog/catering-cultures-training-within-mnc/ https://www.opensesame.com/site/blog/catering-cultures-training-within-mnc/#respond Tue, 06 Dec 2016 16:45:26 +0000 /site/?p=1592 Corporate globalization is here to stay as we see more corporations becoming multinational. Whether it is outsourcing, talent acquisition, or market penetration, it is likely that a company will do business internationally. As the business world becomes smaller, our cultural awareness must increase to be successful in international business relations. Especially as international talent acquisition... Read more »

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Corporate globalization is here to stay as we see more corporations becoming multinational. Whether it is outsourcing, talent acquisition, or market penetration, it is likely that a company will do business internationally. As the business world becomes smaller, our cultural awareness must increase to be successful in international business relations. Especially as international talent acquisition increases, it is becoming important for managers to become culturally aware. A lack of cultural knowledge in the workplace can be detrimental to a multinational corporation; therefore, it is important that managers are aware of the underlying values that motivate different cultures.

A manager training employees within a multinational corporation must be able to cater to a variety of cultures. This is especially true as competition for international talent and the number multinational corporations continue to increase. A recent study found that only 55% of employees believe that their companies are able to effectively collaborate across departments which has implications on multinational companies. How can managers create an effective workplace consisting of different cultures? In order to create an effective corporation with a culturally diverse workforce, managers must be aware that different cultures require different training according to cultural norms.

Increase cultural awareness through training

We tend to judge solely through our own cultural lens, but cultural awareness training allows people to view a problem from multiple perspectives at once. A lack of cultural awareness leads to misinterpretations when interacting with people from cultures with different norms. Due to this, increasing training of cultural awareness is important, and in effect will increase cross-cultural communication. Understanding even the smallest behavioral nuances are necessary to be an effective communicator. Training managers and employees to be culturally aware will increase efficiency and lessen misunderstandings in the workplace. For example, although it is easy to be unaware of our nonverbal communication, it largely affects our relationships with others. Cultural training will increase an employee’s awareness of this subtle communication and be able to better adapt when interacting with people from different cultures.

Geert-Hofstede’s Cultural Dimensions

To understand how cultural values affect the workplace, it is important to familiarize yourself with Geert-Hofstede’s six cultural dimensions. These six cultural dimensions include: power distance, individualism, masculinity, uncertainty avoidance, long term orientation, and indulgence. Geert Hofstede explored how each country scores in each dimension to gain a better understanding of how cultural background affects workplace behaviors. In order to successfully implement employee engagement strategies, managers must be aware of the needs of employees from different cultures.

Set an end goal, not specific directions

Providing employees with specific directions in order to reach a desired outcome may be a manager’s first instinct, but could reap unexpected results. While one strategy may have increased efficiency in the American office, those same tactics would have different results if implemented in a different country, or with an international employee. In order to drive results, it is important that managers specify the outcome and allow room for employee strategy adaptation. This allows employees to create tactics that will reach the intended result, rather than taking action and failing to reach desired results due to differences in culture.

Drivers of success vary depending on culture making it necessary for managers of multinational corporations to be knowledgeable on how to best train and motivate employees. The pattern of global business continues to grow, signifying that it is time to invest in cultural awareness training to improve your workplace!

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Enhancing the eLearning Experience https://www.opensesame.com/site/blog/enhancing-elearning-experience/ https://www.opensesame.com/site/blog/enhancing-elearning-experience/#respond Tue, 29 Nov 2016 18:50:42 +0000 /site/?p=1593 eLearning is all around us, from the classroom to the workplace and there are tons of providers too. But what can you do to make sure learners not only enjoy your content but also take something away? Here are three tips for enhancing the elearning experience: 1. “After this lesson you should be able to…”... Read more »

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eLearning is all around us, from the classroom to the workplace and there are tons of providers too. But what can you do to make sure learners not only enjoy your content but also take something away? Here are three tips for enhancing the elearning experience:

1. “After this lesson you should be able to…”

Yup, it’s that simple. Most people want to know what they are getting upfront and taking elearning courses is no different. Therefore letting learners know all course objectives is imperative. Not mentioning this can lead to uncertainty and learners may begin to question the course asking things like: Why is this important? What should I be listening for? What will I get from this?

Also, including objectives in the beginning of the course shows that you have considered the user’s experience and that’s always a plus.

2. Pop Quizzes

Let’s be honest, no one really likes pop quizzes but they definitely serve a purpose. Giving a mini pop quiz after each objective does three things:

  • Shows learners that this point is of high importance

  • Tests their knowledge so far

  • If they do poorly on the quiz, they now have an idea of what content they should revisit

Think of these quizzes as a check-up before the final assessment. And really, who wouldn’t want a heads up on what’s going to be on the exam?

3. Looks are important!

There’s a pretty standard setup for elearning courses: intro, content, assessment. So how can yours stand out in a crowd? One word: design. It’s easy to have bland colors, bullet points, and slideshows, but why not spice up your design? Consider using bold colors, text hierarchies, interactive images, and maybe even incorporate some virtual reality into your next course. Having the reader engaged due to content is one thing but adding attractive aesthetics is definitely a bonus.

Using these three tips should engage learners even more and ultimately enhance their overall elearning experience.

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NextGen Schools: Measuring Success of Blended and Personalized, Innovative Practices https://www.opensesame.com/site/blog/nextgen-schools-measuring-success-blended-and-personalized-innovative-practices/ https://www.opensesame.com/site/blog/nextgen-schools-measuring-success-blended-and-personalized-innovative-practices/#respond Tue, 22 Nov 2016 22:44:50 +0000 /site/?p=1594 People often misunderstand the next-generation teaching practices as technology-rich instructions. Blended learning, as well as personalized and innovative teaching methods, goes far beyond online lectures and high-tech devices. The point of this approach is to provide an individualized experience for each learner, based on their base of knowledge, skills, strengths, weaknesses, and interests. Due to... Read more »

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People often misunderstand the next-generation teaching practices as technology-rich instructions. Blended learning, as well as personalized and innovative teaching methods, goes far beyond online lectures and high-tech devices. The point of this approach is to provide an individualized experience for each learner, based on their base of knowledge, skills, strengths, weaknesses, and interests.

Due to the high level of personalization required for these teaching practices, there’s a common underlying question that makes us scratch our heads: how effective are they? How do you measure the success of a teaching method for each student it’s personalized for? The point of this article is to give the answers.

Step 1: Determine What Kind of Success You Want to Achieve

The first and most important step towards measuring success is determining what you mean when you say “successful personalized learning.” What do you want your students to achieve? It’s important to set a precise frame of expectations, which will allow your learners to respond to take standardized tests. Your vision of personalized learning will define the pace of the process.

Step 2: Choose a Measurement Approach

The next important step is choosing measurement techniques that allow you to define the success both you and the students are achieving. It’s also important to think how you are going to share the results, so the learners will get motivated through the evaluation.

According to a report by The Learning Accelerator, these are the recommended aspects of a measurement framework:

  • Inputs – the setting in which blended or personalized teaching practices take place. The input includes student and educator demographics, resources, state-determined policies, support system, and other contextual elements. You need to understand how they align with your goals and activities.
  • Activities – the process you and your students commit to for the sake of meeting the goals.  
  • Outputs – the results of the activities, provided in numbers. This factor includes measurements of the number of educators and students that take part in the program, the number of hours spent in activities, the number of devices, and the number of specific activities.
  • Outcomes – the changes and growth you expect to see as a result of all above-listed factors.
  • Impacts – the growth and changes you expect to see on the long term. Ideally, the impact should match or exceed the goals you set. You can check out the Education Elements report to see an example of impact measuring.           

With a structured approach to measurement, you’ll make the process easier not only for your students, but for yourself as well.

Step 3: Use the Right Tools

You’re not left on your own. There is an entire community of educators who work together to advanced processes of blended, personalized, and innovative learning. You can become part of that community and use different tools that make your job much easier.

  • LEAP Learning Framework provides different resources and surveys that allow you to define your goals and measure your students’ achievements through personalized learning.
  • Choice boards are graphic organizers that can support multiple learning styles within the class. You take an assignment and create four choices for completion. The students choose their own way to complete the task or learn the concept, and then you’ll measure the results they achieved.
  • AussieWriter is a writing service that can support the process of completing different assignments. Each learner has an individual approach towards academic writing, as well as strengths and weaknesses that are difficult to measure. When they work with professional writers, they can understand how academic content should look like, since they will get personalized advice.
  • Edublogs is another instrument that supports innovative learning practices. You can also use them as a tool for measuring results, since you’ll get direct insights into a student’s understanding and interest to research a particular topic. In addition, you see how the learners improve their writing skills by maintaining a blog.

Innovative teaching practices are effective. You can inspire your students to study more and learn more efficiently when you understand their individual needs. The important thing to keep in mind is that you can’t go with the flow. You can experiment with different techniques, but you have to find a way to measure their effectiveness if you want to discover the method that works. Hopefully, the tips above will help you do that.


About the Author: Amy Cowen writes about all things related to education and students’ life, but her main passion is technology and different tools. You can find her providing assignment help or career advice to students.

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Your Guide to Creating Online Courses for Generation Z https://www.opensesame.com/site/blog/your-guide-creating-online-courses-generation-z/ https://www.opensesame.com/site/blog/your-guide-creating-online-courses-generation-z/#respond Fri, 18 Nov 2016 15:45:43 +0000 /site/?p=1595 People go crazy over Millennials (between 21 and 41 years old). We make it sound as if these guys have suddenly emerged to disrupt our world. We’re 20 years too late to think like that. The truth is that we’re going to go through a real disruption when Generation Z surfaces if we don’t start... Read more »

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People go crazy over Millennials (between 21 and 41 years old). We make it sound as if these guys have suddenly emerged to disrupt our world. We’re 20 years too late to think like that. The truth is that we’re going to go through a real disruption when Generation Z surfaces if we don’t start prepping now. This is how to create online educational courses for Generation Z ( those currently between one and 21 years old).

Here’s the Difference Between Generation Z & Millennials

A sample of 1,000 US students, either enrolled in or recently graduated from college, shows major variations between Millennials and Generation Z. Here’s what they said.

Gen Z is more connected than Millennials on social media while more likely than Millennials to use personal connections, rather than directories to conduct business and to give higher priority to their career.

This is What to Do for Generation Z

They’re different from Millennials, but we know that Generation Z also loves bite-sized educational information and are self-motivated. This is how to appeal to their preferred learning styles.

1. Break Lengthy Classes Into Multiple Short Courses

If you’re accustomed to creating one hour(s)-long course, it can be a bit baffling to consider including your course data in smaller portions. But, if you what Gen Z to eat it up, this is exactly what you should do. These kids enjoy courses that fall between 10-15 minutes. if you have a 45 minute course, cut it into three to four new courses, delivering the information in sections.

2. Consider Leveraging Apps in Your Strategy

When it comes to eLearning and Gen Z, mobile is king. These kids are the children of Millennials, raised in a mobile world. To reach them, you have to integrate mobile strategy into your courses. Try tools like DesignJot, which  claims to be the first app for course designers. This app was created to help newbie and experienced instructional professionals to create trainings to share with students.

3. Start Thinking Like a Gen Zer

This self-motivated group doesn’t plan on staying with one company long term (seriously). Instead, they believe one to three years is an appropriate amount of time to spend at a job. To Generation Z, the term “career” means “self-development.” When you compile course materials, change your word use from a tone that says, “employers will love X,” to, “You will learn how to X.” This will increase course engagement.

4. Remember to Encourage Self-Study

Don’t send students to a specific ebook or article to read. Instead, include parameters for research and allow your students to find facts for themselves. Do you consider Wikipedia a valid source, or is peer-reviewed data required? Let students know what you expect, but allow them to make their own discoveries.

Conclusion

Gen Z is significantly different from Millennials. When they start pouring into your courses, know what they desire. Integrate the ideas above into your course materials. This is how you’re going to keep course engagement up with Generation Z.


About the Author: Janice Kersh is a freelance writer and content marketer currently engaged with Essay Writer company. She loves reading, traveling and cooking.

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Virtual Reality Might Just Be a “Reality” After All https://www.opensesame.com/site/blog/virtual-reality-might-just-be-reality-after-all/ https://www.opensesame.com/site/blog/virtual-reality-might-just-be-reality-after-all/#respond Tue, 15 Nov 2016 21:42:28 +0000 /site/?p=1596 Virtual Reality. A computer-generated environment that lets you experience a different reality. It’s a brilliant and exciting concept, but unfortunately, it has been more of a cliché than a reality over the last several years. VR is a technology that has shown promise and has seen validation from a variety of sources, yet has not... Read more »

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Virtual Reality. A computer-generated environment that lets you experience a different reality. It’s a brilliant and exciting concept, but unfortunately, it has been more of a cliché than a reality over the last several years. VR is a technology that has shown promise and has seen validation from a variety of sources, yet has not seen the implementation that most people hoped for… until now. Below you will see areas where virtual reality is trending in society today.

Gaming Industry

Around the world virtual reality is becoming a hotter topic. We are finally beginning to see large amounts of funding and the first steps of implementation of this technology on a broad scale. Bloomberg News recently reported that some of Japan’s largest gaming companies are currently investing heavily in the VR sector. Gumi Inc. and Gree Inc. are two examples of companies dumping money into this new technology. investors believe this could be part of the next tech boom and are making comparisons to the introduction of the iPhone.

Corporate Implementation

Virtual reality is not just of interest to the gaming industry, it is also showing promise for the purpose of training and development within corporations. VR technology gives the potential for “hands-on” training, without the safety concerns of on-site training. The hope is that this technology will save companies time and money, as they’ll have the ability to train all of their employees virtually. One example of a large company that has already begun implementing this concept to more efficiently train employees is Samsung Electronics Co. As more companies begin to adopt this technology, we could see a major shift from traditional training methods to cyber training.

eLearning Match

So how does virtual reality relate to elearning? elearning is already changing the game when it comes to employee training. With the ability to train thousands of employees in a variety of topics for a fraction of the original cost, this market is expanding at an exponential rate. elearning is at the forefront of what could be another technology boom and is the most likely to adopt and implement new technology as it presents itself. If virtual reality turns out to be what we all hoped it would be, look no further than elearning. The next big technological duo could be upon us, and it’ll revolutionize the way we think about learning.

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Is eLearning the Solution to Employee Turnover? https://www.opensesame.com/site/blog/elearning-solution-employee-turnover/ https://www.opensesame.com/site/blog/elearning-solution-employee-turnover/#respond Thu, 03 Nov 2016 18:26:49 +0000 /site/?p=1598 Employee turnover is a lingering issue for many organizations and it can have some serious side effects. If employee turnover is not well maintained, a company can lose large chunks of time, money and productivity. Company culture is also related with employee turnover and can quickly be damaged by employees constantly leaving the company. Not... Read more »

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Employee turnover is a lingering issue for many organizations and it can have some serious side effects. If employee turnover is not well maintained, a company can lose large chunks of time, money and productivity. Company culture is also related with employee turnover and can quickly be damaged by employees constantly leaving the company. Not all turnover can be avoided, but the factor that must be limited most is the voluntary quits by employees.

Each time an employee voluntarily leaves a company, an expensive process must take place to replace that employee. There have been studies, such as one performed by The Center for American Progress, that have determined that this process can cost anywhere between 15% to 250% of the employee’s annual salary in order to go through the entire process of replacing them. This can be extremely problematic for companies with higher turnover rates. There are however, ways to keep employees satisfied and more willing to stay at the same company for longer periods of time. The way that I want to highlight today is through the training and development of employees.

You can see from the graphic below that the majority of millennials valued employers who invested in their development. On top of that, 69% of employees under the age of 40 saw training opportunities as a reason to choose and stay with a specific employer. This means that employees believe in training and development and seek this out when deciding on where they want to work. It is important that businesses reflect this by offering learning and development programs. One of the best ways to offer learning and training opportunities to employees is through elearning. With elearning, employers can offer engaging, flexible courses that don’t dig deep into their budget. It also gives employees the flexibility to take the courses whenever and wherever they’d like, on a variety of devices.

With the convenience, flexibility, cost effectiveness, and the increased engagement of elearning, it might just be the best possible solution for the damaging problem of employee turnover.

 

 

Employee Turnover (10).jpg

 

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The Anatomy of a Modern eLearning Course https://www.opensesame.com/site/blog/anatomy-modern-elearning-course/ https://www.opensesame.com/site/blog/anatomy-modern-elearning-course/#respond Tue, 25 Oct 2016 16:34:07 +0000 /site/?p=1599 You’re about to develop a brand new eLearning Course? That’s great! You’re opening new opportunities for learners from all around the world. Wait; not so fast! If you’re going to do this, you need to do it the right way. The course should not only provide the knowledge a learner wants to receive, but it... Read more »

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You’re about to develop a brand new eLearning Course? That’s great! You’re opening new opportunities for learners from all around the world. Wait; not so fast! If you’re going to do this, you need to do it the right way. The course should not only provide the knowledge a learner wants to receive, but it also needs great appeal.

With the following tips, we’ll try to bring you closer to the anatomy of a modern eLearning course.   

Include Videos and Audio Material

Video and audio material can boost the appeal of your course. The eLearning industry is heavily based on multimedia practices, simply because that’s what the learners want to see. Watching a video takes less time than reading text. The learners can actively take notes during the process, so they will get a real learning experience, similar to the one they would get in a classroom.

If your budget allows, you can create your own videos. If that’s not the case, try to find relevant material on Vimeo, YouTube, and other channels, and include them into the course. You can find presentations from experts, TED talks, and other videos that will help the learners grasp the point.   

Interactive Scenarios Replace Text

Tutorials are effective because they guide the learners towards a higher base of knowledge and improved skills, step by step. When tutorials are provided in the form of an interactive scenario, the learners are much more engaged in the process.

For example, if you are offering a course from the area of business planning and you include a tutorial on how to develop a business plan, you can turn it into an interactive scenario that allows the users to make choices that guide them through different outcomes. That will make the experience personalized and memorable.

Interactive Tests Help Learners to Process the Material

Students don’t like tests, and professors don’t enjoy grading tests. Nevertheless, assessment is a necessary part of the learning process, so you have to make it as attractive as possible for your learners. Instead of putting them through huge chunks of material before introducing the test, you can provide bite-sized interactive tests that don’t look that scary.

This online test on English literature is a good example of how you can make assessment fun. You don’t have to make the test extremely easy; you can still focus on the details to make it challenging. When you provide the test after small chunks of material and you make it interactive and fun, the learners won’t feel the pressure.

Include Infographics

Infographics are everywhere. Online course developers can benefit from people’s fascination of this type of material. They help you compress important information in a visual format, so the learners will remember the facts more easily. You can use tools like Piktochart and Canva to build great infographics without much effort.  

The anatomy of an online course is focused on the visual and interactive aspects. Whatever you do, do not limit your materials to text and boring evaluations. The online audience expects more from you. Include video, audio, infographics, interactive scenarios, and bite-sized tests in the structure, and come back to us with the results you achieve.


About the Author: Kate Simpson is a contributor for Assignment Masters creative project. She is also managing her own editing team and seeks new ways to expand business.

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The Role of Training in the Wider Productivity Puzzle https://www.opensesame.com/site/blog/role-training-wider-productivity-puzzle/ https://www.opensesame.com/site/blog/role-training-wider-productivity-puzzle/#respond Wed, 19 Oct 2016 16:08:52 +0000 /site/?p=1600 Skills have a major bearing on workforce productivity – especially in developed economies where the majority of employees are knowledge workers. So why is it that systemic under-training and inappropriate training methods are commonplace in today’s business environment, leading to skill gaps and a decline in productivity? Research we conducted last year exposed the correlation... Read more »

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Skills have a major bearing on workforce productivity – especially in developed economies where the majority of employees are knowledge workers. So why is it that systemic under-training and inappropriate training methods are commonplace in today’s business environment, leading to skill gaps and a decline in productivity?

Research we conducted last year exposed the correlation between inadequate training, skills gaps, lack of company growth and wider economic stagnation. Over 2,000 workers contributed to that research. 60% claimed they need key workplace skills to perform in their jobs successfully, however only 25% received training on the skills they need. 41% said they never received any form of training from their employers at all.

Lack of time

The biggest barrier to skill development is workers not having (or feeling they don’t have) enough time for training. Plenty of studies confirm this view and suggest that the modern worker spends less than half an hour a week on learning and development. That’s 20 hours a year dedicated to training, just 1% of the total time spent at work.

It also resonates with what most of us knowledge workers feel – that there’s never enough time for anything, let alone optional training with its long-term (i.e. more-than-a-month-away) benefits.

Lack of recognition

Workers know more about what they need than most line managers give them credit for. They are eager to learn and have a curious, open attitude towards learning and development.

Of 2,000+ workers who invested their own time and resources in learning:

  • 88% said they know what learning they need, and 81% knew how to access it.
  • 80% can see how online learning can help them further their career.
  • 80% say Google or other search/web resources are essential or very useful to learn what they need to do their job.

However other studies showed that 80% of businesses struggle to engage their staff, with only one in five supporting career aspirations or personal job goals, and 50% still looking at standard courses as the only training option (despite workers’ expectations of learning through multiple resources – blogs, podcasts, webinars, blended learning, etc).

Equally worrying, 50% of businesses feel held back by staff reluctance to engage with new technology (yet all latest research – including our own data – prove workers show great confidence with, and enthusiasm for, new devices and apps).

Benefits of training tricky to calculate

The benefits of training are hard to quantify: when we choose between spending time training and spending time working we set the tangible benefits of performance on the job against the much less well-defined benefits of future, improved performance – the future benefits, the two birds in the bush, lose out.

Built-in overconfidence

Our data shows that people are poor at estimating their own proficiency. In the context of diagnosing our own skills gaps, the bad news is that we are particularly poor at assessing our proficiency in areas where we are weak. We lack the expertise in the subject to know what we don’t know. Worse still, for skills that are relatively new to us the tendency is to over-estimate our ability, leading to the sort of complacency City & Guilds identified in recent research on readiness for the future of work.

Solving the productivity puzzle

How does this evidence of a lack of focus on training tally with its key role in increasing productivity? If there were an easy solution to the productivity puzzle, it would have been solved. But if we keep it simple, spend our time wisely, and work productively once we’ve done that, we’ve played our part in solving the productivity puzzle. Here is our selection of five simple, actionable ways of improving productivity in your team or business:

  • Understand and focus the very limited training time available on skills you and/or your staff actually use.
  • Hold better meetings company-wide. Ensure that purpose is clear and that preparation and follow-up happen as a matter of course.
  • Improve email use, for example by making scheduled checks rather than allowing continuous interruption.
  • Provide a specific program of key training to pre-boarders. For example covering MS Excel, inbox management, business writing, communication skills.
  • Give L&D a louder, more relevant voice by linking learning to productivity and business growth.

About the Author: Paolo Lenotti | Head of Marketing & PR, Filtered

Expert B2C/B2B multi-channel marketer with 10 years’​ experience spent within both established organizations and small start-ups, Paolo joined Filtered in June 2013 as Head of Marketing & PR, after working at Guardian News & Media.

On top of his marketing duties Paolo also oversees Filtered’s charitable arm (the Filtered Foundation), which offers opportunities in education, training and careers to individuals looking to become more confident in their business skills.

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3 Skills for Women That Make Huge Organizational Change https://www.opensesame.com/site/blog/3-skills-women-make-huge-organizational-change/ https://www.opensesame.com/site/blog/3-skills-women-make-huge-organizational-change/#respond Fri, 14 Oct 2016 23:07:50 +0000 /site/?p=1601 In 1980, there were no female senior executives in the top 100 businesses in America. In 1994, there were no female CEOs of Fortune 500 companies (Pew). By 2015, women held 14% of the top five leadership positions in Fortune 500 companies (CNN). In 2016, there were 21 female CEOs, or roughly 4% of the... Read more »

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In 1980, there were no female senior executives in the top 100 businesses in America.

In 1994, there were no female CEOs of Fortune 500 companies (Pew).

By 2015, women held 14% of the top five leadership positions in Fortune 500 companies (CNN).

In 2016, there were 21 female CEOs, or roughly 4% of the overall (Fortune).

This is, most certainly, progress.  

It can be tempting to view such advances for women in the workplace with satisfaction and even complacency.  Women are making it.

EXCEPT, women also make up 51% of the population of the United States.  They earn more than half of all bachelor’s degrees (57%), master’s degrees (60%), and doctorates (52%) (Catalyst).  Women represent 47% of the U.S. labor force.  But they only hold 14% of the top jobs.  

And, to make matters worse, in the past decade, women’s growth into managerial roles has stalled. Women outnumber men in lower and middle management, but have diminished representation in senior positions.

This inequity is not just a drag on female morale, it is bad business. According to a comprehensive global study of thousands of firms from over 95 countries, advancing women’s equality in the workplace could add $12 trillion to the global GDP (McKinsey). The presence of female top executives is consistently associated with greater company performance and profitability.  Data suggests that when profitable companies employed women in even 30% of leadership team positions, this corresponded with as much as a 15% increase in net revenue (Peterson).  This growth make sense.  A leadership team should reflect the population it serves.  A group with diverse backgrounds and experience leads to more thoughtful deliberations and decisions.  The natural result of a gender diverse team is expanded reach to both male and female customers, clients, and consumers.  True diversity grows the bottom line.  Gender diversity is not just equitable, it is profitable.  

Despite all of this, most businesses are not investing in women as leaders. 62% of all companies do not currently have leadership development programs for women (Brandon Hall Group), and the few that do tend to focus on work-life balance. So we stand at an important crossroads, with women poised to take on greater leadership within companies and businesses urged by global research that such female leadership is a sound financial investment. Governments, too, have begun to take action. Pay equity legislation and increased public scrutiny are driving more wage transparency.  Now, more than ever before, women are becoming aware of their collective power.

Organizations first must confront the unconscious biases embedded in hiring and promotion, where men are typically promoted based on potential, while women are advanced based on performance.  Organizations will need to challenge decades of assumptions that suggest men are better natural leaders, despite years of research that confirms both men and women make effective managers (Pew).  And these biases are not limited to men.  For example, both men and women prefer to hire men for positions in Science and Technology fields, even when female candidates have equivalent skills and resumes.

But, aspiring female executives women should not have to wait for corporate and societal changes for career advancement. Women can build skills they need to increase their success and work together to make the larger organizational changes. Based upon the findings of our book, The Orange Line: A Woman’s Guide to Integrating Career, Family, and Life, in which we interviewed over 100 female professional, mid-level workers from across the US, and from fields as diverse as government, manufacturing, sales, and medicine, there are three areas upon which women should focus:

1. Showcase their value.  We found that women often kept their heads down and got the work done.  The result?  Others were less aware of the value women were providing.  We teach women how to quantify their worth by tying it to the bottom line.  And once they understand the value their work brings to the organization, we offer techniques to share that value through confident self-promotion. Without hubris or bragging, women can share how their work has also brought benefit to others on the team.

2. Understand their own unconscious biases.  Negative assumptions about women in the workplace are not limited to men.  As women, we must uncover and reframe our own biases about our work performance and capabilities.  For example, our research suggests that women tend to see perfectionism as an asset.  Women, more than men, are likely to believe in a perfect standard for work that makes failures, even small ones, socially unacceptable.  Many women would rather aim low and overachieve rather than aim high and fall short.  In this way, perfectionism is actually a liability.  Our approach is to identify unconscious biases and reframe them so women can succeed.  For example, in the case of perfectionism, we teach new mantras – “Done is better than perfect.” “Be motivated by a passion for success rather than a fear of failure.”  “Delegate, delegate, delegate.”

3. Develop core proficiencies. Women are more than capable of shining in any organization.  But being a female leader also comes with its own set of challenges. In our courses, we hone in on the specific skills that successful women leaders point to as critical to career advancement, including thinking strategically about networking, mentorship, negotiating, and work-life balance.

As women take individual responsibility for building their own skills, they can also use this toolkit to help shift their team and elevate their peers.  Women might sponsor another woman – or man’s – leadership journey.  In this way, individual growth begets institutional change.  As a woman unearths her own biases and unlocks her potential, the organization can do the same.

Check out Orange Grove Consulting’s Women’s Leadership courses found on OpenSesame to get more women into your organization’s pipeline today.


About the Authors: Kelly Watson is Managing Partner of Orange Grove Consulting, an innovative training & leadership development consultancy focused on helping women and organizations eliminate outdated “rules” and structures so they can achieve wage and job parity. A seasoned Consultant in Organizational Development, Marketing, and Operations, Kelly works with clients such as The Walt Disney Company, Bobrick Washroom Equipment, and VCA Animal Hospitals.

Kelly is also the co-author of, “The Orange Line: A Woman’s Guide to Integrating Career, Family, & Life” which was published in May 2013.

Prior to her years of consulting, Kelly was VP Marketing for Telecom New Zealand USA where she launched two ventures: a long-distance telephone company and an international call center for the company. She has also held operational leadership roles at Merisel, Inc. a Fortune 500 technology company, including managing $5 million in inventory for their largest product lines.

A mother of three, Kelly coordinates the Junior Achievement program in the El Segundo Unified School District, teaching children about entrepreneurship and financial literacy. She also coaches and referees youth soccer, where she holds senior board positions for both AYSO and Strikers FC South Bay. Kelly also has co-chaired the El Segundo PTA Run for Education 5k race, completed several marathons, and plays pickup soccer.

Kelly holds a BA in Political Science from the University of Western Ontario in London, Canada and an MBA from Loyola Marymount University in Los Angeles, where she was recognized with high honors as a member of both Beta Gamma Sigma and Alpha Sigma Nu.

Jodi Detjen
Jodi Detjen is a clinical professor of management at Suffolk University and is the MBA program director. She co-authored The Orange Line: A Woman’s Guide to Integrating Career, Family and Life in May 2013. She focuses on consulting and leadership development on these principles in her consulting firm, Orange Grove Consulting. Her vision is to help organizations globally achieve gender parity in leadership.
Jodi has been consulting around leadership and organizational effectiveness for over 25 years. She teaches, consults and writes in areas of leadership development, managing change, increasing impact, and how women can realize their power.
Jodi teaches management at the MBA, Undergraduate and Executive Education levels online, in the classroom and internationally. Jodi teaches the way adults learn through interaction and application of the concepts.
Formerly, Jodi was a founding partner of a boutique consulting firm, the InTrinsic Group, guiding organizations to leverage their existing people and processes to maximize performance and long term impact. Prior to teaching Jodi was an international management consultant based in London, England working with Global 1000 clients. Jodi focused on redesigning operations thereby realizing significant financial benefits. Her MA in International Development Policy is from Duke University and her B.Sc., from Virginia Tech in Management Science.

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3 Reasons Why VR Will Take Over the Classroom https://www.opensesame.com/site/blog/3-reasons-why-vr-will-take-over-classroom/ https://www.opensesame.com/site/blog/3-reasons-why-vr-will-take-over-classroom/#respond Tue, 11 Oct 2016 23:14:33 +0000 /site/?p=1602 When some people think of virtual reality (VR) they may envision the super intense gamer with a huge helmet and goggles who is synced into world full of zombies and other strange creatures. However, virtual reality is way more than just helmets and zombies. According to Merriam-Webster Dictionary, it is actually a 3D image or... Read more »

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When some people think of virtual reality (VR) they may envision the super intense gamer with a huge helmet and goggles who is synced into world full of zombies and other strange creatures. However, virtual reality is way more than just helmets and zombies. According to Merriam-Webster Dictionary, it is actually a 3D image or environment that can be interacted with in a seemingly real or physical way. Helmets and goggles are used, but so are screens, fitted gloves, and sensors.

Although it can be used for gaming, VR can also be used for educational purposes. Here are three reasons why virtual reality elearning courses will change the way students think and is sure to be a hot commodity in the elearning world.

1. Remembering what you did vs. what you read/heard:

At this point I am sure we have all taken some sort of driving course where we had to read a booklet and pass the exam. Although I am sure we all passed, (hopefully), how much of the book do you truly remember? Actually, here’s a better scenario for you: say you are about to parallel park, something you openly despise, and you need a quick refresher. Will you remember what your driver instructor told you years ago or will you remember the time your Dad taught you to park and you accidentally dinged the car in front of you (thankfully, it was just your brother’s old Honda)?

Now let’s relate this to virtual reality and elearning. If a student is learning about chemical lab safety which do you think they will remember first? The passage from their textbook or when they took a virtual reality elearning course where they actually handled hazardous materials to prevent accidents from happening? Sometimes, if not most times, people remember what they experienced – not what they read or heard.

2. Learning on-the-go

In today’s society, adolescents are on their phones 24/7, so why not have them use their favorite devices to learn? Unfortunately, having a textbook with you all day is not the norm, the most convenient, or the most technologically advanced thing to do. But one technological advancement we can utilize is the new virtual reality device called Google Cardboard. This device is lightweight and cheap to produce. It includes cardboard, optical lenses, magnets, and even clamps to keep your precious smartphone in place. Here’s another scenario: if students have to choose between lugging around a five pound textbook or their virtual reality- compatible smartphone (and the Google Cardboard) to view and interact with their readily available elearning course, which do you think they would prefer? May be a tight race… but my bet is that the smartphone would be the victor.

3. Broadens Horizons

One of the most beneficial features with virtual reality in elearning is that it includes endless possibilities. Let’s go back to your first day of college, and your professor is referencing all of these terms (he thinks) you are familiar with. It can be easy to gloss over the topics and self-consciously pray you find a tutorial later to help you understand. But just imagine if that professor changed his teaching methods. Instead of going over these terms in the classroom he could simply assign a virtual reality elearning course to his students instead. So that student can now interact with a new reality and potentially have their interest sparked. This student now not only understands the topic more but has also developed an interest in the subject and is considering majoring in it. Granted, we may be jumping through a few hoops here – but that is the point. By having an ample amount of virtual reality elearning courses readily available to students, they will be able to broaden their horizons by simply putting on a helmet and goggles.

As for now, virtual reality elearning courses are still in the works. But do not be surprised if in the near future your 6th grader comes home with a school supply list that includes virtual reality headphones and goggles.

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8 Sites To Outsource eLearning Content Development https://www.opensesame.com/site/blog/8-sites-outsource-elearning-content-development/ https://www.opensesame.com/site/blog/8-sites-outsource-elearning-content-development/#respond Fri, 30 Sep 2016 16:37:45 +0000 /site/?p=1603 Creating quality elearning materials is vital to the success of your teaching programs. They can help your students take in the topics you’re covering, and help them practice their skills. However, you don’t always have the time to make all those materials yourself. When you need a helping hand, these eight websites can give you... Read more »

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Creating quality elearning materials is vital to the success of your teaching programs. They can help your students take in the topics you’re covering, and help them practice their skills. However, you don’t always have the time to make all those materials yourself. When you need a helping hand, these eight websites can give you everything you need.

1. Find eLearning Experts: This site offers you a wealth of experts, right at your fingertips. You post the job you need to be done, such as creating an app, and give a budget that you can afford. You then post your job online, and freelancers will bid to do the work for you. You’ll be able to hire a great worker at a reasonable price.

2. Boom Custom Essay: This writing service is dedicated to creating copy that focuses on academia, so if you need anything written for your resources, they’re the people for you. Give them your topic and they’ll create a resource your students can really learn from.

3. Designing Digitally: This site can create games for your classes that will let them learn in new and exciting ways. Games can help them engage with the content in a way they may not be able to with other, more traditional teaching methods.

4. Essay Writer: When your students come to write essays or assignments on the topics you give them, this is the place to send them. The expert writers here can help them get their essay structure and style right, meaning that they’ll find it much easier to get their assignments written.

5. Veed: Videos are a great way of getting information across to your students, especially if you’re spread out geographically. This service can create bespoke videos just for you, so you can have videos made to fit in with your curriculum. You can have full length videos, or have the same video cut up into ‘micro’ videos. There’s lots of scope when you think about what videos can be used for.

6. Learning Pool: The people at this site can build elearning modules for you from the ground up. You can either custom built modules, or ‘off the shelf’ ones if that style fits you better. Their content is tested to work on multiple devices too, so you should never have an issue with a student being unable to access your content. If you do have any problems, there’s a customer support team waiting to help you.

7. UK Assignment Writing Service: Do you feel like your own writing skills could use some help before you get started creating your own content? Get in touch with the writers here. You can send them your own work for them to proofread and edit, or you can work with them in collaboration and create new elearning modules from scratch. Before long, you’ll have picked up a lot of useful tools and tricks to writing elearning content.

8. Contently: This is one of the top content creation companies in the world, and it shows. They can create excellent content that your students can really engage with, wherever they are. There’s also a useful analysis tool, that shows you lots of useful data on your content. Now, you can see who’s interacting with it and who needs a bit more help understanding the topic at hand.

Before you start your new elearning topics, check out these sites first. You’ll find that they take a lot of the stress and the guesswork out of the process. You may even learn a thing or two about building your own content in the process.


About the Author: Mary Walton is an E-learning specialist from Santa Monica. She’s blogging at Simple Grad. Follow Mary on Twitter and Linkedin!

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Accelerating Innovation in eLearning https://www.opensesame.com/site/blog/accelerating-innovation-elearning/ https://www.opensesame.com/site/blog/accelerating-innovation-elearning/#respond Wed, 28 Sep 2016 19:05:56 +0000 /site/?p=1604 At OpenSesame, we’ve been working to make enterprise elearning easier. Since the early days of our company, we’ve sought to overcome the challenges of traditional learning programs while saving companies 40-50% throughout the process. For many training managers, sourcing content from multiple places while getting locked into lengthy contracts was a challenging reality. As budgets... Read more »

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At OpenSesame, we’ve been working to make enterprise elearning easier.

Since the early days of our company, we’ve sought to overcome the challenges of traditional learning programs while saving companies 40-50% throughout the process. For many training managers, sourcing content from multiple places while getting locked into lengthy contracts was a challenging reality. As budgets become tighter and training managers are expected to do more, we aim to provide a fresh approach to learning because we know that learning doesn’t always happen at a desk. With our mobile-optimized courses, employees can learn at their own pace in the field, overseas, or on the go. Our flexibility also allows companies to have access to a breadth of content without long term commitments and our integration into any learning management system (LMS) creates a seamless experience for both administrators and employees.

We strive to put our learners first, making sure that everything from our easy LMS integration to our unparalleled customer service caters to the needs of today’s modern workforce. We’ve amassed an extensive library of over 20,000 courses consisting of work from the highest-rated authors to ensure that all levels of management benefit from our services. We’re proud to now be the world’s largest source for enterprise elearning courses.

And the adventure continues.

With our recently announced Series B funding from Altos Ventures, we will be able to further extend our best-in-class customer experience and grow our sales and marketing efforts. We’re thrilled to be growing in Portland, a hotbed for startups and innovation and bring to market new, innovative training technologies like Augmented Reality/Virtual Reality (AR/VR). With the additional funding and our learner-first mind set, we’re excited to make elearning even better.

For more information, please view our press release.

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Training Millennials: Three Skills They Need to Master https://www.opensesame.com/site/blog/training-millennials-three-skills-they-need-master/ https://www.opensesame.com/site/blog/training-millennials-three-skills-they-need-master/#respond Thu, 22 Sep 2016 20:31:32 +0000 /site/?p=1605 Millennials continue to be the buzzword around the workplace as employers try to understand their needs, attitudes, and expectations. They are consistently analyzed, scrutinized, and under the microscope. Known for short employment life cycles, need for instant gratification, and entitlement, they are perceived as lacking work ethic. Every day, 10,000 baby boomers turn 65, leaving... Read more »

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Millennials continue to be the buzzword around the workplace as employers try to understand their needs, attitudes, and expectations. They are consistently analyzed, scrutinized, and under the microscope. Known for short employment life cycles, need for instant gratification, and entitlement, they are perceived as lacking work ethic. Every day, 10,000 baby boomers turn 65, leaving the workforce at a rapid rate. Millennials are the next generation of leaders, let’s get them ready. With 80% of employers encountering trouble finding candidates with strong “soft skills,” it may be time to focus on training for lacking skills. Where should you invest in your training efforts for rising millennial leaders? Look below for three skills millennials lack!

Communication

Growing up in a technology filled world, many millennials lack interpersonal communication skills in the workplace. The generation is known to be oversharers of personal information and unaware of how to generally interact with others on a business level. Communication is essential to creating successful business relationships for an organization and be able to work within a team. It is time to train millennials in relationship building, email etiquette, and learning to not over share personal information in the workplace.  

Leadership

Many millennials feel as though they are unprepared for a leadership role due to lack of industry and technical experience. Part of developing training programs for millennials involves changing features or requirements that better align with millennials’ learning styles. Trying to fit millennials to an already made development program will decrease effectiveness and end up as a waste of an investment for the organization.

Work-Related Computer Skills

Millennials have grown up in the booming internet era, making it shocking to hear that 32% of people from ages 16 to 29 do not have work related computer experience. This reveals that while millennials have used computers the majority of their lives, some have not learned other skills that are applicable in the workplace, such as: excel, word, and other software programs. The computer skills they carry are entertainment based, like social media. In addition, only 35% of millennials consider themselves to be tech savvy. Millennials may be perceived as being technical, but they lack necessary tech skills for the workplace; therefore, it is  important for them to receive technical training in the workplace to increase productivity for the organization.

Start training initiatives in these three areas to improve the millennial workforce and help them become the next generation of leaders!

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Microlearning: Is it for you? https://www.opensesame.com/site/blog/microlearning-it-you/ https://www.opensesame.com/site/blog/microlearning-it-you/#respond Mon, 19 Sep 2016 19:20:59 +0000 /site/?p=1606 Microlearning is the wider approach to improving skills in an informal way. It’s often available on multiple devices such as mobile phones and tablets, allowing employees to learn on-the-go. Along with keeping the learner engaged, microlearning allows for wiggle room. The learner can decide what they want to learn, when they want to learn it,... Read more »

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Microlearning is the wider approach to improving skills in an informal way. It’s often available on multiple devices such as mobile phones and tablets, allowing employees to learn on-the-go. Along with keeping the learner engaged, microlearning allows for wiggle room. The learner can decide what they want to learn, when they want to learn it, and how they will learn it.  

These courses are short, focused nuggets that last between 3 to 5 minutes. They are designated to specific learning outcomes, rather than four or five objectives. It’s an alternative to lengthy courses, keeping your learner engaged while getting the message across.

The microlearning solution is gaining popularity, but there are pros and cons to it. It’s not for everyone, but it’s definitely becoming the easy alternative to hours worth of online learning. Listed below are some reasons why you should, or shouldn’t, consider implementing this learning style throughout your career.

Quick to Develop

Researching, filming and writing a course can be timely. Creating a microlearning course takes little time and can be distributed to learners faster than ever. Additionally, they are easy to update and it can be done frequently.

Short Attention Spans (Hello, Millennials) Love It

Keeping the learner engaged is one of the biggest challenges most elearning companies face. With the Millennial generation coming rapidly into the workforce, they are a large target for elearning. Their short attention spans often lead to lower engagement levels. Interesting microlearning courses gives them the information they need, when they need it.

Formal and Informal Learning

Learning on-the-go is an informal approach to keeping your employees’ skills up to date. However, with microlearning, a formal approach can also be taken when implementing new courses. Three to five minutes is longer than you think and a post-assessment quiz could be implemented in person once your employee is through with the micro-course.

If your organization is looking to implement a traditional approach to learning, then the reasons listed above are not for you. Consider microlearning as the answer to your questions throughout the day. There is a value proposition within learning, you have more free time since these short courses take less than 10 minutes and can be done throughout the day, at any given hour.

You will save hours using a micro-learning system, opening up more free time throughout your day for high impact work, instead of training yourself and your employees. Microlearning gives anyone the opportunity to train on-the-go and proves that the training process doesn’t have to be dull or drawn-out.

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How to Make eLearning Your Hero: The Growth and Future of eLearning https://www.opensesame.com/site/blog/how-make-elearning-your-hero-growth-and-future-elearning-1/ https://www.opensesame.com/site/blog/how-make-elearning-your-hero-growth-and-future-elearning-1/#respond Fri, 16 Sep 2016 21:58:33 +0000 /site/?p=1607 What exactly is e-learning and who can take part? The dictionary definition of e-learning is ‘learning conducted via an electronic medium, typically on the internet.’ However, here at Learning Heroes we believe that e-learning is much more than that.  It’s a way to engage employees, support their development needs and to promote key change (be... Read more »

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What exactly is e-learning and who can take part?

The dictionary definition of e-learning is ‘learning conducted via an electronic medium, typically on the internet.’ However, here at Learning Heroes we believe that e-learning is much more than that.  It’s a way to engage employees, support their development needs and to promote key change (be that in terms of organizational behavior or cultural change).  For us it’s a way of presenting learning that is visual, bite-size, animated, injected with some humor (when appropriate) and full of character, be that through what you see on screen or the voice-over you hear when participating.  A lot of e-learning (sorry guys) can be very boring, but when done right it’s the perfect supplement to a wider L&D strategy for any organization.

What types of courses are available and are some more suitable for e-learning than others?

There is an e-learning course for pretty much anything from learning ‘how to knit’ to ‘how to build jet engines’. There has been a misconception that e-learning can replace traditional forms of training and used purely to cut costs. We think the industry is waking up to the fact that you can’t replace on the job training, mentoring, coaching and social learning which happens in a live environment. As more and more people embrace experiential learning e-learning has to evolve further. Experience is the best teacher and e-learning has to facilitate better experiences. That means focusing on practical advice. E-learning is great for knowledge transfer but it really should be used as part of a wider strategy. As a result, not every course is suitable for e-learning, at least not in entirety.  A number of our clients now use e-learning as PrE-Learning (for example sending an overview prior to a classroom session) and this can often be the way to combine styles of learning together. 

Blended learning means that the learner can take an e-learning course, but then have that supplemented with workbooks, cheat sheets, fact sheets, additional reading and extra videos and visuals.  This all rounds off the overall experience!

Why is e-learning becoming so popular?

Organizations love it because it can save costs (though this doesn’t mean it is cheap, it’s more about value for money), it can offer great flexibility and it can speed up the roll-out of training programs but the learners aren’t always as enthusiastic. We’re on a mission to change that. At Learning Heroes we are designing e-learning with the learner in mind and we are encouraging others to do the same. The modern worker expects content to be engaging, match their learning style and be respectful of their time and intelligence which is why we are seeing a big shift towards “Blended Learning”. This means using a mix of online resources, such as e-learning, and offline learning, such as traditional face to face training.

Can you tell us anything about the future of e-learning?

What will a classroom look like in 2075? That’s the kind of question that always excites us here at Learning Heroes.  It is clear that the next generation of learners are going to have different needs than today’s learners.  The millennial learner (Generation Y) wants to do things on the go, doesn’t have the same attention span and wants all things digital – this means we have to think differently.  Some scary statistics show that Generation Z have an attention span of 8 seconds, use up to 5 devices and 33% of them do their research and education online.  Furthermore, in 2015, 46% of students took at least one course online and by 2019 it is predicted that 50% of all university courses will be online.  The bottom line is that learning will be different and we think that e-learning will continue to have its place in an increasingly digital learner’s world.

Who are Learning Heroes?

Learning Heroes are more than just an e-learning production company. We’re a group of people that are passionate about learning – inviting you to come on a journey with us. We’re a collection of course authors, qualified trainers, instructional designers, animators and customer service superheroes. We create courses using the latest discoveries in accelerated learning to deliver the biggest impact to people’s lives and careers.  Our content is now readily available on OpenSesame as we think it’s a match made in heaven, so to get started we thought we’d do a blog about e-learning and why it is important!

Learning Heroes now have over 140 courses in their online library, covering collections that range from Personal Development to Health & Safety, as well as Project Management, Finance Skills, Toolbox Talks and a lot more besides.  Their subscribers also get access to a whole world of blended learning, which makes the job of an L&D specialist a lot easier and the role of the learner a lot more satisfying. 


About the Author: Tom Moore is the Head of HQ (Managing Director) for Learning Heroes.  He is responsible for many things, including feeding the white cats, dropping some fish food into the shark tanks and making sure that the winged monkeys are ready to go. Joking aside, over here at Learning Heroes, we have a great team of superheroes (and no villains), so his job is supporting them on their joint mission to save the world from boring e-learning.

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Keys to e-Learning Motivation https://www.opensesame.com/site/blog/keys-e-learning-motivation/ https://www.opensesame.com/site/blog/keys-e-learning-motivation/#respond Fri, 02 Sep 2016 17:40:34 +0000 /site/?p=1608 We are living in a time of a learning revolution. Self-paced learning has become a dominant form of corporate instruction, as more Global 2000 companies incorporate elearning into their training curriculum each year. e-Learning’s flexibility, accessibility, and personalization is changing traditional training. However, there is a major obstacle to e-learning’s emergence. That obstacle is motivation.... Read more »

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We are living in a time of a learning revolution. Self-paced learning has become a dominant form of corporate instruction, as more Global 2000 companies incorporate elearning into their training curriculum each year. e-Learning’s flexibility, accessibility, and personalization is changing traditional training. However, there is a major obstacle to e-learning’s emergence. That obstacle is motivation. Employees need to be fully invested in their elearning courses in order to reap the benefits. Here are ways to increase worker motivation and engagement to help your employees get the most out of their e-learning courses.

Interaction Options

eLearning can provide the options that people love. It’s well known that there are many different types of learners in this world, which means one type of method of instruction won’t work for all. It is important to offer employees multiple interacting options to cater to various learners. More importantly, introducing nontraditional modes of communication to workers, such as games and video simulations, can help engage employees who haven’t yet discovered the form of training they respond to best.

Assessments

Once you find the best approach to elearning for your employees, what’s the easiest way to keep them motivated to learn? Quizzes and assessments are great ways to encourage employees to succeed and to be focused during their elearning courses. They can serve as an effective tool to evaluate workers’ retention of information. In addition, tests allow employees to track their improvement and progression. No one wants to fail a test, so workers will be motivated to pay attention during their elearning course and to understand its content.

Demonstrate Application

How many times in school do you remember thinking “Why am I being taught this?” Demonstrating a courses’ real-world application is essential when it comes to elearning. If workers do not understand how a course will benefit them in their work, it is very unlikely that they will feel the need to be fully engaged. Explaining the purpose of the course is essential and is a key component to effective elearning courses.

Incentives

Ultimately, what’s the best way to increase employee motivation? You guessed it, incentives. An incentive program is the simplest way to boost employee motivation. Employees motivation will undoubtedly improve if they are given a reason to complete their training courses. Offering a reward as simple as a gift card to those who complete their training courses will entice even the most indifferent or stubborn workers.

Corporate training courses do not have to seem like a chore. With these helpful tips, your employees will embrace elearning and be more motivated to learn than ever!

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The Perfect Fit: The Device Agnostic Future of eLearning https://www.opensesame.com/site/blog/perfect-fit-device-agnostic-future-elearning/ https://www.opensesame.com/site/blog/perfect-fit-device-agnostic-future-elearning/#respond Mon, 29 Aug 2016 17:15:48 +0000 /site/?p=1609 Today’s eLearning environment sometimes reminds me of one of my favorite movies… Austin Powers. In Austin Powers, a quirky British secret agent from the 1960s is cryogenically frozen and brought back 30 years later to a world that is very different from the one he left. Hilarity ensues.   Likewise, many of the eLearning courses... Read more »

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Today’s eLearning environment sometimes reminds me of one of my favorite movies… Austin Powers. In Austin Powers, a quirky British secret agent from the 1960s is cryogenically frozen and brought back 30 years later to a world that is very different from the one he left. Hilarity ensues.

 

Likewise, many of the eLearning courses that are available today seem to be cryogenically frozen from the early days of web-based training. While the surrounding world has undergone many technological, user experience, and design advances, most of the eLearning courses I’ve taken recently feel very 2001.

 

The result? A majority of today’s eLearning experiences are full of friction for users. Imagine trying to navigate a website from 2001 today. (Check out these throwback websites from 2001 for examples.) After some initial chuckling, you’d likely get quickly frustrated. After all, the look and feel, flow, and experience are very different than what you now expect.

 

A similar frustration happens with dated eLearning courses. People today are accustomed to visiting fluid and clean websites, communicating on intuitive apps, and working with cloud-based software. And then they open an eLearning course. And think, “woah, this is different.”

 

So why does this matter? It goes beyond just whether or not an eLearning course “looks nice.” When a learning experience is not intuitive and simple, the user has to commit extra mental capacity just to figure out how to navigate. Or has to pinch in and out and swipe around to view images or read text on their phone or tablet. And this detracts from the learning itself.

 

As Jeff Bezos, CEO of Amazon, once said about Amazon’s Kindle reading device, “we’re trying to get out of the way.” In other words, the Kindle device was specifically designed so that you forget you’re actually holding one and instead get lost in the book that you’re reading on the device. I think all eLearning courses should have a similar goal – design that “gets out of the way” so the participant can focus on what really matters… learning.

 

A 2016 study found that mobile devices account for nearly 2 out of every 3 minutes spent online. In the U.S., 90% of households have three or more internet-connected devices, with a majority having at least one smartphone, one desktop or laptop, and one tablet. There’s no denying that we live in a device agnostic world. One in which we expect to have an excellent experience with online sites on any device.

 

Enter responsive web design. In essence, responsive design means that the layout of the page adapts to the dimensions of the device to best display the content. Everything is fluid, proportional, and shifts when the device screen size changes.

 

Responsive design creates an excellent user experience on any device. Applied to eLearning courses, responsive design helps make courses intuitive, easy to navigate, and optimally displayed on phones, tablets, and laptops. With a clean, well-displayed course, the learner can focus on… you guessed it… learning. (See examples of responsive eLearning here on OpenSesame.)

 

There are many challenges associated with designing a successful responsive eLearning course. (That could be a separate article entirely.) But hopefully the trend I’m starting to see continues: we escape the 2001 design freeze and instead see more and more eLearning courses that align with our digital expectations today. Responsive eLearning design is one key way to help us get there.

 

 

Todd Macey is the President of Vital Learning, a Denver-based publisher of online and classroom leadership training. Check out Vital Learning’s new award-winning online courses on OpenSesame, which are fully responsive and optimized for any device.

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Knowledge, Skills and Abilities: How eLearning Puts Job-Seekers Ahead https://www.opensesame.com/site/blog/knowledge-skills-and-abilities-how-elearning-puts-job-seekers-ahead/ https://www.opensesame.com/site/blog/knowledge-skills-and-abilities-how-elearning-puts-job-seekers-ahead/#respond Fri, 26 Aug 2016 17:23:29 +0000 /site/?p=1610 Let’s be honest; trying to find a job is scary. The thought of an interview alone is enough to make millions of people around the world break into a cold sweat. In addition to the intimidating screening and interviewing process, people often doubt whether they have the qualifications to succeed at a potential job. Companies... Read more »

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Let’s be honest; trying to find a job is scary. The thought of an interview alone is enough to make millions of people around the world break into a cold sweat. In addition to the intimidating screening and interviewing process, people often doubt whether they have the qualifications to succeed at a potential job.

Companies preach that prospective employees must have the necessary KSA’s– knowledge, skills and abilities– to be successful.

  • Knowledge is defined loosely as a general body of knowledge.

    • “I know the distinct components of Sales and Marketing.”

  • Skill is defined as an observable competence of an act.

    • “I can use Excel proficiently.”

  • Ability is defined as the competence in displaying a certain behavior.

    • “I can persevere through adversity.”

However, the last thing a prospective employee should do is doubt themselves. Knowledge, skills, and abilities can all be acquired; enter elearning. Job-seekers have countless resources at their disposal, and utilizing elearning services like OpenSesame can give them a competitive advantage over their peers.

Acquire Knowledge

Building a varied and detailed knowledge base is very important to being a competent applicant. Often times, extreme proficiency in areas isn’t essential. If a prospective employee can demonstrate a wide breadth of knowledge in topics that are both directly related and tangential to a job, it shows that he or she is willing to take initiative and be flexible. As an example, consider a prospective product developer. She or he may have great technical skills, but it’s very likely that her or his competitors do as well. However, if the prospective employee also has knowledge about the sales cycle, and can put herself or himself into the figurative shoes of the customer, she or he is a much more attractive candidate to the employer.

Learn a Skill

Having superior skills is different from abilities and knowledge, simply because it’s easier to create tangible pieces of work using a skill. Depending on the job field, companies consider proficiency in different applications as central, necessary skills. Arguably, the most commonly used and easily marketable application- based skill is Excel. OpenSesame hosts hundreds of courses directly related to increasing Excel skills, and completing such a course is sure to legitimize a resume in the eyes of job recruiters.

Develop an Ability

At face value, abilities may seem like they’re impossible to develop. But they only seem innate. Some people may be more naturally inclined towards certain abilities, but they can just as easily be developed. A timeless ability that is universally searched for by employers is the ability to persevere, especially in the face of adversity. In general, having a flexible attitude, being able to cooperate/work in groups, and having the ability to problem-solve are extremely sought after (according to Forbes). Knowing the nuances of the mentioned abilities will help separate prospective employees from the pack.

A prospective employee should not be deterred from pursuing his or her dream job simply because he or she doesn’t meet all of the KSAs listed in the job description. With time, knowledge can be acquired, skills can be learned, and abilities can be developed. eLearning services like OpenSesame can help prospective employees strengthen their professional profiles and land elusive dream jobs, as long as they utilize their resources and believe in themselves!

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Infographic: The Future of eLearning in a Gaming World https://www.opensesame.com/site/blog/infographic-future-elearning-gaming-world/ https://www.opensesame.com/site/blog/infographic-future-elearning-gaming-world/#respond Mon, 15 Aug 2016 20:17:54 +0000 /site/?p=1613 Let’s face it: the market for gamification is poised for a breakthrough, and soon. With the rise of gaming technology like VR and the growth of gaming-crazy Millennials in the workplace, it’s impossible to prevent the integration of gaming and elearning content. Although there is already much research and development underway, here is a great... Read more »

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Let’s face it: the market for gamification is poised for a breakthrough, and soon. With the rise of gaming technology like VR and the growth of gaming-crazy Millennials in the workplace, it’s impossible to prevent the integration of gaming and elearning content. Although there is already much research and development underway, here is a great look at some of the HUGE potential the elearning industry represents to the gaming world.

Statistics courtesy of Big Fish Games and eLearning Industry.

 

elearning and gaming .png

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Customer Service and eLearning https://www.opensesame.com/site/blog/customer-service-and-elearning/ https://www.opensesame.com/site/blog/customer-service-and-elearning/#respond Fri, 12 Aug 2016 16:19:56 +0000 /site/?p=1614 eLearning is an ever-growing industry and various companies are beginning to take advantage of the accessible technology. Employee training is timely and there are thousands of requirements within each industry, making elearning an effective option for all. With over 13 million employees working in either retail or restaurants, customer service accounts for a vast majority... Read more »

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eLearning is an ever-growing industry and various companies are beginning to take advantage of the accessible technology. Employee training is timely and there are thousands of requirements within each industry, making elearning an effective option for all.

With over 13 million employees working in either retail or restaurants, customer service accounts for a vast majority of online learning. From new hire onboarding to operational training to compliance, most customer service organizations need valuable learning for each type of employee.

The average turnover rate is 60% across all industries, so training new hires can be daunting and timely. Thankfully, elearning can be done at a self-paced rate, adjusting to most learning styles. In order to compete in the customer service world, employers must keep their employees up-to-date with the latest training and requirements. The biggest training requirements for customer service can easily be taught through online learning.

Examples of these requirements include operational training, product training, soft skills and software training.

Soft Skills

Developing and maintaining soft skills can get you far, especially in the customer service world. Training employees how to properly answer phones, address customers, write emails and handle dissatisfied customers must happen at the beginning of their job. eLearning allows managers to purchase a wide range of soft skill courses to give their employees the tools to further learn the customer service world.

Operational Training

Upper-management needs to be aware of what’s happening within their company such as product organization, customer satisfaction, and return policies. The manager on duty either in a restaurant or retail store needs to be sufficiently trained in these aspects and should understand how to handle anything that may happen within the company. eLearning allows for realistic simulations that show learners what can happen in their service careers. This gives them the opportunity to practice handling the situation before it occurs in real life.

OpenSesame has a range of courses touching on subjects from store safety to proper restaurant and foodservice management. Store operations are crucial to customer service success and if your employees aren’t properly trained, they can bring down your overall customer satisfaction.

Product Training

This should go without saying, but employees will always need to know the product. Creating personalized courses for your company about individual products can further aid new hire training and current employee training. Employees directly address customer questions and concerns, therefore product knowledge needs to be a high priority.

The retail and food and beverage industries generate new fads and products almost daily, requiring organizations to stay on top of the trends in order to compete with others. eLearning allows for no misinterpretation of the products as companies can update their courses whenever needed.

Software Training

Understanding basic billing, inventory management, opening and closing a till, etc. keeps restaurants and retails stores functional. Each employee should understand the software that is used within the company and online courses can walk them through how to properly complete each task. Software compliance is one of the most important aspects of customer service, aside from product knowledge of course.

Overall, proper training in customer service should be taken seriously and elearning can make the process simple and effective for everyone.

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Social Media & eLearning: Two Peas in a Pod https://www.opensesame.com/site/blog/social-media-elearning-two-peas-pod/ https://www.opensesame.com/site/blog/social-media-elearning-two-peas-pod/#respond Mon, 08 Aug 2016 20:15:09 +0000 /site/?p=1615 A year ago if you were to ask if I see any commonalities between social media and elearning I would respond with, “absolutely not – they’re total opposites.” Initially, when most people think of elearning they envision education, compliance courses and maybe a quick way to learn a new computer skill. On the other hand,... Read more »

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A year ago if you were to ask if I see any commonalities between social media and elearning I would respond with, “absolutely not – they’re total opposites.” Initially, when most people think of elearning they envision education, compliance courses and maybe a quick way to learn a new computer skill. On the other hand, social media is used for connecting with family and friends, posting photos and making status updates. Despite these obvious differences, elearning and social media have a lot in common and can benefit from one another. Below are four ways to utilize your favorite social media outlets and enhance your elearning experience.

Microlearning via Instagram:

Instagram is a social media application where you can connect with friends, send direct messages, and share photos and videos. In the past, Instagram videos could only be 15 seconds long, but after a recent update you can now post a video up to one minute. What’s the benefit of this? Microlearning. In today’s society, tons of people are motivated by time. “If I can grasp the concept of something in one minute opposed to an hour I’ll take that route,” said every teenager ever. Thankfully, Instagram can be used for just that. Users can search different topics or utilize the discover page to find microlearning videos in a matter of seconds.

Blogging via Wix:

Wix is a social media outlet where users can blog about a variety of topics. There are tons of blogs out there created by Marketo, eLearning Industry, and The eLearning Coach, where individuals can post about their experiences, trends, and the future of elearning. These popular blogs usually have a team of developers who created their site. However, the benefit of blogging via Wix is it’s simplicity. Wix does a great job of making the design aspect very simple so users can focus solely on the content they create.

Hashtagging via Twitter:

Twitter is a social media application primarily created for “microblogging” within a 140 character restraint. One attribute that stands out to users is the hashtag feature. Users can create, search, and discover thousands of topics by simply clicking the hashtag. This is a beneficial tool when it comes to eLearning because individuals can learn or post about topics all through their favorite app.

Connecting via LinkedIn:

Some people reference LinkedIn as the “workforce” Facebook. But to be more exact, LinkedIn was created to help people network professionally. Whether that includes potential employers, old colleagues, or the manager of your dream job – you can connect with them all on this one platform. In regards to elearning, it is a great way to network with buyers, sellers, and marketplace providers. There is also a feature on LinkedIn to add your interest. Therefore, if you are interested in elearning you can add it and LinkedIn can provide suggested connections geared towards it.

If you have not realized by now, I mentioned these four social media outlets in a specific order for a reason and here’s why:

  • If you’re interested in eLearning but want to get the microlearning version, utilize Instagram. You will be able to find and eventually post one-minute elearning content.

  • Found a course you find interesting? Blog about it via Wix. Also, not to worry, there are tons of templates you can choose from if you consider yourself not the most “design-savvy.”

  • There’s always more to learn! Utilize the hashtag feature on Twitter to find more elearning related content.

  • Lastly, after you’ve found all these interesting posts follow the creators and companies on LinkedIn to stay in the loop.

So next time you open your favorite social media application remember it can be used for way more than just posting selfies.

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Summer Learning Playlist 2016 https://www.opensesame.com/site/blog/summer-learning-playlist-2016/ https://www.opensesame.com/site/blog/summer-learning-playlist-2016/#respond Fri, 05 Aug 2016 22:12:28 +0000 /site/?p=1616 The 2016 summer learning playlist is finally here! Summer is a great time to start those projects and plans that you’ve been meaning to start but have put off all year. It is also a perfect time to try and/or learn something new and different. Today I want to offer you a playlist of elearning... Read more »

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The 2016 summer learning playlist is finally here! Summer is a great time to start those projects and plans that you’ve been meaning to start but have put off all year. It is also a perfect time to try and/or learn something new and different. Today I want to offer you a playlist of elearning courses that could help you feel productive this summer and give you some fresh new knowledge. Each course was handpicked based on quality, easiness to understand, and usefulness. I hope you can enjoy this playlist as much I have and gain the same satisfaction from learning something new!

Tracklist:

1. “Managing Work/Life Balance” – The Success Group

What better time to take a look at your own work/life balance than in the summer. This is a time for adventure, being outside, and connecting with friends and family. Despite this, most people are also still required to work at their full-time job. This course can help you manage the balance between work and fun.

2. “Business Dining Etiquette” – Advancing With Style

Whether it be an important business dinner with clients or a casual dinner outing with your family, it is always great to have proper dining etiquette. This course will give you a very thorough explanation of different dining practices and how to represent yourself at the dinner table.

3. “Finance For Non-Finance Managers” – ILX Group

On the surface, this course may sound like the exact opposite of how you want to use any of your time this summer. I don’t blame you. However, understanding finance as someone not directly in a finance position can incredibly beneficial. Having at least some knowledge in finance can help you better understand business and also take care of your own personal finances!

4. “Excel 2016 series” – Atomic Training

As with track #3, this course may seem daunting when you first read the title. Microsoft Excel is one of the most useful and widely accepted platforms for business, however. With a vast collection of diverse functions and features, it would be worth your time to take a course or two to better understand Excel.

5. “Conflict Resolution” – The Inside Coach

Conflict, in some form, is something we are faced with almost every day of our lives. With such great prevalence, it could be quite beneficial to freshen up on effective ways of managing conflict. Spoiler: avoiding conflict at all costs is not an effective conflict resolution strategy!

6. “The Art of Negotiation” – EnSpark

Negotiation might seem like something only necessary for a salesperson to master, but we actually deal with negotiation a lot in our daily lives. In fact, this course directly relates to the “conflict resolution” course as negotiation is one of the key phases of conflict resolution. Understanding the art of negotiation can help you with both your professional and personal relationships.

7. “Empowering Ourselves to Succeed” – Franklin Covey

This course by Franklin Covey seemed like a fitting end to the summer playlist. In order to succeed and achieve more, we must first empower ourselves. This course gives a real-life example of how ordinary people can make a few specific changes in order to be more successful.

Take advantage of some of your extra time this Summer and learn something new! It’s an amazing feeling to know that you were productive during the summer months and have something to take with you once the Fall comes around. Happy learning!

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Learning Technology Trends in 2016 https://www.opensesame.com/site/blog/learning-technology-trends-2016/ https://www.opensesame.com/site/blog/learning-technology-trends-2016/#respond Wed, 03 Aug 2016 20:01:34 +0000 /site/?p=1617 Each year, the research firm Brandon Hall conducts a study across the Learning Technology industry to discover trends, desires, and new technology in the business. Here at OpenSesame we have read the whole study so you don’t have to! Below are the main points of the study, as well as possible future focuses in the... Read more »

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Each year, the research firm Brandon Hall conducts a study across the Learning Technology industry to discover trends, desires, and new technology in the business. Here at OpenSesame we have read the whole study so you don’t have to! Below are the main points of the study, as well as possible future focuses in the LMS and elearning industries.

The top goal of organizations is to explore new technology

Although elearning has come a long way since its induction into the corporate world in the late 1990’s, there are many frontiers yet to be explored. As the world becomes more connected through social media and online forums, almost half of the companies surveyed are looking for social and collaborative tools in their online learning. These include tools directly integrated in the LMS, as well as courses which incentivize group work as well as peer feedback.

Current learning technology is second-rate

Out of all the businesses surveyed, no one gave their present learning options above a “C”. This represents a huge opportunity for companies looking to capitalize on the market. With many firms out there creating new content, administering new LMS’s, and advancing technology at a rate never seen before, look for more modern options to display soon.

mLearning is on the rise

Businesses look for ways to improve productivity while not jeopardizing valuable time. mLearning allows for people to take courses on the train home from work, a plane on the way to a convention, or in the privacy of their own home. While 43% of companies communicated a desire for more mlearning options, content providers are racing to deliver top courses compatible with most systems.

LMSs are a big part of the budget – but not all

Of the companies polled, an average of 40% of the learning and development budget was spent on an LMS. This leaves 60% for content, social technology, mobile technology, and new developments. Curated catalogs of courses are a great way to maximize what’s left of the budget, as they include only the courses most needed for you and your business. Check out OpenSesame’s pricing options to boost your company’s results!

Integration is #1

Almost every corporation submitted an appeal for integration in learning systems. Whether it is the LMS into the corporate website, the courses into the LMS, or simply an integration of learning into the culture of the firm, making learning easily accessible is important. As technology advances, this will become more effortless.

Keep an eye out for the newest trends in learning technology and elearning by reading the OpenSesame blog!

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3 Reasons Why India is Experiencing Incredible Growth in eLearning https://www.opensesame.com/site/blog/3-reasons-why-india-experiencing-incredible-growth-elearning/ https://www.opensesame.com/site/blog/3-reasons-why-india-experiencing-incredible-growth-elearning/#respond Fri, 29 Jul 2016 19:50:27 +0000 /site/?p=1618 A leader in economic growth, producer of products used around the globe, and possessor of an immense global workforce. No, this country is not the consumer-product patriarch, China; it’s China’s smaller yet mighty neighbor, India. India, which has the second-largest population in the world, has seen exponential growth in almost every sector of its economy... Read more »

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A leader in economic growth, producer of products used around the globe, and possessor of an immense global workforce. No, this country is not the consumer-product patriarch, China; it’s China’s smaller yet mighty neighbor, India.

India, which has the second-largest population in the world, has seen exponential growth in almost every sector of its economy in the last ten years. According to the World Bank, the ever-expanding country is globally ranked in the top 10% of countries in terms of economic development. But it’s not just India’s consumer product market that is thriving. One area of rapid growth is India’s elearning industry. Countries like India are beginning to see an increase in technological advances, which has a direct effect on the elearning industry.  Every day the elearning market is expanding to markets outside of the United States, with India in 2015 leading self-paced elearning. But how is India adopting elearning so rapidly and more importantly, how will this affect the developing country?

1. Huge Population = Huge Market

With a population of 1.2 billion, which is bigger than the population of the United States, India possesses a huge elearning market. The increased use of mobile device and computers, as well as rising demand from growing businesses in India, has facilitated elearning integration throughout the country. Moreover, elearning’s popularity in India is here to stay. By 2017, India’s online education market is estimated to double to 40 billion, meaning India’s elearning market will only grow in the years to come.

2. Government Promotion

Although India’s economy is prospering, the majority of the population lacks basic education. India’s government is trying to combat this glaring issue by promoting elearning to improve literacy rates and higher education. The government has been working with the Department of Electronics and Information Technology (DeitY) to support Research and Development ventures in the country’s academic institutions. With the help of India’s government, elearning could be the much-needed solution for India’s education crisis.  

3. Growth of the Internet and Satellite Broadband

The most obvious reason for the growth of elearning in India is the country’s expansion of their internet and satellite broadband coverage. This increased coverage significantly reduces the cost of educating students and employees from remote rural locations. In addition, the expansion is especially important for the current technology-driven generation. Millennials will be able to take courses from the best elearning providers, which will help them remain competitive in the ever-changing world.  

India is clearly paving the way for the emergence of elearning in countries around the world. The country’s strategic use demonstrates how important online training can be to developing countries. eLearning has the potential to revitalize not only India’s education system, but also India’s economy. In the next 20 years, elearning has the ability to change not only India, but the entire world.  

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Entrepreneurship Got Plastic Surgery, and it Looks Better: The Changing Business World https://www.opensesame.com/site/blog/entrepreneurship-got-plastic-surgery-and-it-looks-better-changing-business-world/ https://www.opensesame.com/site/blog/entrepreneurship-got-plastic-surgery-and-it-looks-better-changing-business-world/#respond Wed, 27 Jul 2016 17:22:38 +0000 /site/?p=1619 People need just two things to start a company: an idea and a computer. Multi-million dollar, publicly traded companies have the ability to start in dorm rooms and garages (see: Apple, Facebook). Not surprisingly, the entrepreneurial spirit has spread further and wider than was ever imaginable even a decade ago. With increased accessibility to technology,... Read more »

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People need just two things to start a company: an idea and a computer. Multi-million dollar, publicly traded companies have the ability to start in dorm rooms and garages (see: Apple, Facebook). Not surprisingly, the entrepreneurial spirit has spread further and wider than was ever imaginable even a decade ago. With increased accessibility to technology, the entire process of starting and running a business has changed beyond recognition. Whether you’re new to business or a weathered professional, it’s important to recognize that change; here are three ways why the business world will never be the same.

The death of the business plan

Ok, it’s not actually dead. A sound business plan is still vital for companies with many moving parts, and can act as a great organizing tool. However, the definition of a business’ “scalability” has changed, and thus their methods with which to achieve “scalability” have changed as well. Today, changing consumer tastes create extreme uncertainty across many industries; tech startups and fledgling companies are forced to create new revenue streams based on consumer testing and behaviors, often “pivoting” the direction of their business based on their learnings. The traditional business plan does not lend itself to this method of growth. Instead, many companies choose to utilize the lean business model, which leaves room for uncertainty and is extremely adaptable to change.

You’ve called in sick for the last time.

In today’s world of constant communication and instant messaging, location matters even less than it did previously. As such, remote work has quickly become an enticing option for employees and employers alike. Whether extenuating circumstances do not allow an employee to be at their physical workplace or an employee simply wants to check in with their team during an extended vacation, remote work is a key to the timely completion of action items for many companies.

The tools that enable remote work have existed for many years, but their internal and external users have seen an unprecedented increase in recent times. Services such as Skype, Slack, and UberConference facilitate communication between remote and on-site teams. Google Drive and Dropbox allow for easy file sharing. As these technologies become commonplace, the business world must brace itself for the explosion of new technologies; improved on-demand video generation and full, multi-device integration loom on the horizon.

eLearning should dominate

Traditionally, companies have utilized face- to- face or classroom learning when training their employees. Sending employees on training days or holding mandatory seminars is seen as a regular practice, especially for larger corporations. That shouldn’t be the case any longer.

eLearning offers a host of benefits that traditional teaching methods do not. When compared to the latter, eLearning is more cost-effective for companies and convenient for employees. Administrators have greater access to information about their employees’ performance and can expect trainees to learn new procedures much faster. Employees enjoy more personalized learning, timely feedback, and improved retention. Quite rapidly, elearning is erasing the need for traditional teaching methods, and for the business world, that’s a good thing.

Whether it’s a business’ genesis, operations, or overall strategy, everything has completely changed. Fewer companies are utilizing traditional business plans. The generation and tracking of leads have become wholly web-based. eLearning is becoming the preferred training method over face-to-face or classroom methods. Companies who aren’t adapting to these changes are limiting themselves. If you’re a business owner, what are you waiting for?

For help with the last tip, head over to the OpenSesame website!

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Complicated Creativity: The Case for Simple eLearning (and Step-by-Step Innovation) https://www.opensesame.com/site/blog/complicated-creativity-case-simple-elearning-and-step-step-innovation/ https://www.opensesame.com/site/blog/complicated-creativity-case-simple-elearning-and-step-step-innovation/#respond Fri, 22 Jul 2016 20:53:56 +0000 /site/?p=1621 In the digital age, there is no shortage of new technology to ogle over as we pass through stores, buyer catalogs, and YouTube videos. It seems like every day a new preview comes out featuring some sort of technology that seems like it has all the right tools to change the way we think about... Read more »

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In the digital age, there is no shortage of new technology to ogle over as we pass through stores, buyer catalogs, and YouTube videos. It seems like every day a new preview comes out featuring some sort of technology that seems like it has all the right tools to change the way we think about innovation in everyday life.

And then it doesn’t. So, we move on, and so does the tech industry, furiously innovating as it pursues the magic formula for the latest and greatest life-changing apps, gadgets, and other products. But why does some technology seem to succeed while other tech products seem to barely make a ripple in the market? The answer comes down to simplicity.

It’s complicated, of course, because simplicity seems like the antithesis to all things techy and innovative, but, in reality, it’s the name of the game when it comes to producing something that has the potential to become the new “thing.” Take the iPhone, for example. Since Apple produced the first iPhone, its design, its interface, its shape has only gotten simpler, more streamlined, and yet, equally innovative.

In the eLearning world, it’s no different. We exist right now in a technology-based educational field that is begging for innovation but lacking in any sort of impulse for exactly how to innovate. The temptation for most eLearning bigwigs is to over-invest; to go out and grab all the newest tech and try to incorporate it into courses, programs, and training before any of the competitors do. People are eager to include things like virtual reality into online and distance learning, despite the fact that the market might not be ready for it. We’ll call this HTA (hyper technology addiction), and it’s a symptom of many of the modern elearning and tech companies alike. But, what many of us don’t consider is exactly how simple eLearning can, in many ways, be more effective in the long run than trying to push innovation all at once. It can not only end up being better for the customer but, in a lot of ways, it can end up being better for the company providing the elearning. Below are a few points that outline just how effective simple elearning is in a world full of HTA.

It’s customer-focused.

Everyone has had to deal with technical difficulties, and when it comes to elearning there is nothing worse than feeling unable to learn because something else is in the way. Whether it’s a difficulty finding a specific course or the inability to get through a course, keeping it simple allows customers to access learning without feeling overwhelmed or incapable.

It fits the millennials bill without being overly complicated for non-digital natives.

True, most millennials are natural techies, but anyone trying to make a splash in the eLearning field has to be able to cater to everyone. When it comes to elearning, no one, millennials or otherwise, is interested in an experience bogged down by technical difficulties or an interface that exceeds that of the iPhone in terms of usability. A clean display, simple, user-friendly interface, and high-grade visuals can transform a seemingly mundane elearning course into an enjoyable learning experience for all.

It provides freedom for innovation without moving too fast.

Contrary to popular belief, newer isn’t always better, and simple elearning can still provide an innovative experience without breaking the threshold of usability. Even for millennials, there’s a point at which innovation exceeds simplicity, and though this might be appealing to the tech-oriented user, it is not a universally accessible way to present elearning to the average learner. Simple eLearning leaves room for advancement when the market is ready for it, and allows for companies and learners to find a natural progressive rhythm when it comes to innovation.

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It’s Time to Squash the eLearning Myths https://www.opensesame.com/site/blog/its-time-squash-elearning-myths/ https://www.opensesame.com/site/blog/its-time-squash-elearning-myths/#respond Wed, 20 Jul 2016 16:20:57 +0000 /site/?p=1622 Whether your opinion on elearning is positive or negative, I’m here to squash the myths that you may have once heard. If you have yet to take an elearning course, stop and read these five myths before you listen to another one. 1. Online training is expensive, making it a burden to small companies. Any... Read more »

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Whether your opinion on elearning is positive or negative, I’m here to squash the myths that you may have once heard. If you have yet to take an elearning course, stop and read these five myths before you listen to another one.

1. Online training is expensive, making it a burden to small companies.

Any company, big or small, can easily purchase and access online learning. The more seats your company purchases, the cheaper the cost will be per person.

eLearning is beneficial and should be embraced by companies, schools, and organizations that want to further their colleagues’ education. Every company needs compliance courses and elearning is made for them, regardless of size.

2. It’s just for Millennials.

eLearning is for everybody. Just because the millennial generation grew up on the internet and modern technology, doesn’t mean they’re the only ones who can benefit from online learning.

One benefit of the millennial generation being familiar with online software is that they will be more receptive to elearning throughout their careers. However, elearning is easy and virtually anyone can do it. Most courses will guide you step-by-step the entire time providing quizzes throughout to assess your learning style. So don’t be intimidated by online learning just because you didn’t grow up with a cellphone.

3. You must be a master coder to create a beautiful course. Oh, and it will cost loads of money to create.

This initially was true, but thankfully times have changed. Sure, you can benefit from paying a professional to develop your course, but it comes with a great price. They may not understand what your employees need, thus creating a course that doesn’t meet your quality standard. Therefore, you’re not finding what you need and losing money in the process.

There are tons of websites that provide simple ways to create your own courses. These course creators guide you through the developing process, showing you how to creator along the way. Some resources include Eliademy, Udutu, and many more.

4. Employees dislike elearning.

Not necessarily false. Employees hate bad elearning. If a course cannot engage the user or provide significant takeaways, then your employees will complain about it. Making a course tedious and timely can sway employees to either skip it or avoid it until the last minute.

An easy solution is to make courses worth your employees’ time. Allowing them room to decide where, when and how they will complete it will give them more incentive to get it done. Plus, with elearning they can access courses pretty much anywhere as long as they have internet connection.

5. eLearning is automated.

The biggest myth of all. People think they can speed through courses by clicking through the information and getting it done quickly, but if this is the case, then they will fail post-assessment quizzes.

As a course creator, you must take the time to carefully compile your courses with interesting content and quality learning objectives. As an employer, you must make sure your employees are taking the courses seriously. Most people should want to learn and elearning will make that easier for you.

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3 Reasons Why You Should Join an eLearning Community https://www.opensesame.com/site/blog/3-reasons-why-you-should-join-elearning-community/ https://www.opensesame.com/site/blog/3-reasons-why-you-should-join-elearning-community/#respond Mon, 18 Jul 2016 16:11:35 +0000 /site/?p=1623 Do you have Facebook Messenger? How about a group chat with your closest friends? Does your job use Slack to communicate with one another? If you answered yes to any of these questions then you are a part of an online community. However, are you a part of an elearning community? If not, here are... Read more »

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Do you have Facebook Messenger? How about a group chat with your closest friends? Does your job use Slack to communicate with one another? If you answered yes to any of these questions then you are a part of an online community. However, are you a part of an elearning community? If not, here are three reasons why you should join one:

1. Exchange Tips and Resources

Everyone has the knowledge, why not spread it? Of course, no one knows everything about elearning, but the information you do know could help someone in need – and that’s where joining a community comes into play. A variety of topics can be discussed including tips on video editing, courses on the rise, and usability. Not only will you be helping others and gaining knowledge but you’ll also build relationships with people who share the same interest as you. A plus about this type of community is that there is no need to charge for the information you give and vice versa. The relationships you are building with other elearning enthusiasts should be considered a “you scratch my back I’ll scratch yours type of thing.” No need to charge for that.

2. Promote positive online discussions:

When some people think of online communities they usually envision out-dated chat rooms or Instagram comments where people are getting slandered for everything under the sun. But thankfully, there are guidelines when entering an elearning community and they promote positive online discussions. At the end of the day, you are joining the community to learn or help, therefore no negativity is needed. So even if someone has asked the same question for the 30th time, there is no need to get frustrated, just remember the purpose of the community. eLearning Industry does a great job of listing the Do’s and Don’t of their elearning community guidelines. Be sure to check it out if you aren’t sure of what’s off-limits when entering a new community.

3. Trusted Opinions

Tired of reading picture-perfect reviews on products and want the real deal? Looking for a job in the elearning field and not sure where to start? Joining an elearning community would be great for you! The beauty of having a trusted community is that you can depend on their comments and referrals to be credible. These members joined because they care about elearning just as much as you do. Not to mention, the relationships you build with the people in your community can lead to endless possibilities. I suggest taking it one step further and following one another’s LinkedIn accounts. You never know what could happen.  One of your fellow community members could become a future collaborator.

The elearning world is evolving daily so to make sure you don’t get left behind consider joining one of the popular communities below. Good luck and happy learning!

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Pokemon Go and eLearning? The Lesson We Can Learn From the Popular New Smartphone Game https://www.opensesame.com/site/blog/pokemon-go-and-elearning-lesson-we-can-learn-popular-new-smartphone-game/ https://www.opensesame.com/site/blog/pokemon-go-and-elearning-lesson-we-can-learn-popular-new-smartphone-game/#respond Fri, 15 Jul 2016 17:10:36 +0000 /site/?p=1624 There is a new game sweeping the nation and it’s extremely hard to miss. If you haven’t seen the headlines, news reports or checked any form of social media lately, there is still an extremely good chance you have been exposed to this game. Next time you are out and about, I urge you to... Read more »

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There is a new game sweeping the nation and it’s extremely hard to miss. If you haven’t seen the headlines, news reports or checked any form of social media lately, there is still an extremely good chance you have been exposed to this game. Next time you are out and about, I urge you to stop for just a moment to look at all the people around you. It won’t take more than a few minutes to understand that this game is seriously taking over. Everywhere you go you can see people of all ages marching up and down the streets with a smartphone in hand, only pausing when they’ve spotted a wild creature ready for capture. The game I am describing is called Pokemon Go, and with over 7.5 million downloads in the first three days, it is a clear representation of the future of gaming. However, what if this game means just as much for learning as it does for gaming?

A New View of Gaming

Learning? How could some silly game have anything to do with learning? This might be the thought going through your head right now, and I don’t blame you. Playing video games has traditionally been considered a negative activity, especially for children and teenagers. Teachers, parents and most adults generally have seen video games as a distraction to learning and development. In the past, these observations may have had truth to them, but today we must look at gaming in a new way.

What is the number one reason why people love to play video games? Engagement. People want to have their minds stimulated. This is an area where gaming has always excelled far beyond learning. While the gaming industry has been evolving since its creation, the learning industry has stayed much more stagnant. Luckily, this trend has begun to change. The people in charge of learning and development (L&D) are seeing trends such as the current one with Pokemon Go and realizing that we must rethink the way that we try to teach and engage others with content. This is where elearning comes into the picture.

eLearning: The Pokemon Go of learning

If you are looking for engagement when it comes to learning, look no further than elearning. According to the Research Institute of America, elearning can increase retention rates by up to 60% in comparison to standard training. This retention rate increase is due to the user engagement being much higher when they are exposed to elearning. This type of learning also represents the first time we have seen full integration between technology and educational development. Finally, we have found a way to engage learners and it is by using the same technology and devices that have commonly been used for gaming. With this integration, individuals have the ability to learn in a greater variety of ways. Whether it be on their laptop, desktop, tablet, or mobile phone, everyone has access to learning content.

Just like with Pokemon Go, elearning can also be done on the go. This is referred to as mlearning and it is a subgroup within the elearning industry. So although the connection between this smartphone game and the way people learn seemed like a stretch at first, there are actually many similarities. Engagement, mobility, and accessibility are what make these two separate entities fall into seemingly the same category. If we take just a quick step back from the craziness of Pokemon Go there is actually a lot that can be learned from it all.

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Video Learning is Taking Over: 3 Tips to Provide the Best Training Sessions Possible https://www.opensesame.com/site/blog/video-learning-taking-over-3-tips-provide-best-training-sessions-possible/ https://www.opensesame.com/site/blog/video-learning-taking-over-3-tips-provide-best-training-sessions-possible/#respond Thu, 14 Jul 2016 18:06:00 +0000 /site/?p=1625 Every HR manager has realized by now that seminars that require physical attendance are a time-consuming and expensive way to organize the employees’ further education. This is why more and more companies have started to implement elearning solutions. When it comes to achieving high-quality content, the video-based format is gradually replacing the rather impractical, mostly... Read more »

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Every HR manager has realized by now that seminars that require physical attendance are a time-consuming and expensive way to organize the employees’ further education. This is why more and more companies have started to implement elearning solutions. When it comes to achieving high-quality content, the video-based format is gradually replacing the rather impractical, mostly flash-based, click-by-click formats. And there is a good reason for this: the video’s animated images stimulate several senses and are, therefore, perceived as being more entertaining than reading texts alone.

Furthermore, video learning is not only more time- and cost-efficient but also pedagogically effective and, when applied properly, also easy to successfully integrate into the day-to-day work. The study “Podcasting and Video Productions to Create Valuable Student Learning Experiences” revealed that 95% of students feel that video-based elearning has partially helped them greatly to nurture their skills to work as members of a team. 97% of them think that video-based elearning constitutes a very appropriate learning strategy. It is not difficult to see that what is true for students can also be true for employees in a company.

More and more companies are relying on video learning

It is safe to say that the rise of video learning has arrived in the corporate world. A change in the line of thinking is clearly becoming apparent. The learning experience can and should be increasingly interactive. At the same time, learners want to be able to structure their training sessions autonomously. Nowadays, further education measures take place in a dynamic world of knowledge—it is important to remember this. Thus, it did not take us by surprise that the demand from business customers has downright exploded in the past two years. Among them, many major corporations which burnt their fingers with elearning in the 2000s and are now looking for a modern and sustainable solution. The challenge for us elearning providers is to offer companies solutions which optimally meet both the company’s as well as the employee’s needs.

High-quality video learning products must meet three basic requirements:

1. Have the best instructors

Of course, video learning can happen without a moderator/instructor in the picture, but in our experience, it really helps, you can of course show anything and he does not have to appear all the time. Just as in sports, in self-paced learning it is also important to keep up and strengthen the motivation. Elearning requires the learner to constantly motivate himself. This becomes especially difficult when training sessions are completed not because the learner is particularly interested in the topic itself, but because the employer has mandated it. On the one hand, the responsibility lies within the company which has to be able to motivate its employees by way of an incentive system.

Developers of video-based courses, on the other hand, could also make an important contribution to improve the situation. First of all, by selecting top-notch instructors. When choosing among candidates, it is important to remember that the best expert is not automatically the best teacher. Truly great video courses can only be achieved by combining expertise with a didactically coherent and enthusiastic presentation. This is why, for example, instructors such as Dan O’Connor are in high demand to get people excited about the topic Business Communication Training.

2. Enable learning and success control to be measurable

Personnel managers are faced with the challenge of having to measure both the success as well as the attendance of training sessions. The learning effect is not guaranteed by merely playing the video—we all know that we can only successfully learn something when we are really paying attention. Therefore, video courses should also include quiz questions. Answering complex questions on the topic enables us to measure the success of the training. Additionally, this interactive element increases the learner’s attention and raises the entertainment value of the lecture.

3. Allow employees to learn where they work

Learning today no longer takes place in the seminar room but mostly within the work process itself, basically in the same place where employees must also apply the newly acquired knowledge. Video courses must, therefore, be designed with the purpose of delivering the information exactly when and where it is needed. It is important to enable the user to quickly and directly access the specific learning nugget needed at a particular moment. This is achieved by either keeping the videos very short or by providing longer videos divided into chapters that are clear, informative and easy to navigate. This certainly requires editorial skills to create the video, and an advanced video player in order to guarantee an easy navigation.


About the author: Martin Schlichte is founder and CEO of the elearning provider Lecturio. He is particularly committed to adapting elearning applications to the modern requirements and needs of companies and individuals.

All Lecturio courses on OpenSesame

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The Most Valuable Certifications for Professionals https://www.opensesame.com/site/blog/most-valuable-certifications-professionals/ https://www.opensesame.com/site/blog/most-valuable-certifications-professionals/#respond Mon, 11 Jul 2016 19:58:03 +0000 /site/?p=1626 With millions of Americans heading to college every year, some professionals are finding it harder and harder to stand out in their industry with the influx of new talent. Certifications offer a tangible recognition of skills and experience that many companies use to weigh title and pay. Some certifications can even be partially completed through... Read more »

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With millions of Americans heading to college every year, some professionals are finding it harder and harder to stand out in their industry with the influx of new talent. Certifications offer a tangible recognition of skills and experience that many companies use to weigh title and pay. Some certifications can even be partially completed through elearning providers like OpenSesame! After studying comprehensive articles describing the top certifications in America, the team here at OpenSesame has compiled a list of certificates that net the biggest pay and lead to the most career tracks.

1. Cisco Certified Network Associate

Almost every source listed a CCNA as their number one certification both in ease and in the payout. Although some programs may net a higher average salary, for the time and money invested in obtaining a CCNA, it has the most worth to your career. As one of the most basic certifications, successfully receiving a CCNA can put you on a track to information systems careers anywhere from operations to design.

2. Cisco Risk and Information Systems Control

As a higher-level certification, a CRISC certification can lead to careers and jobs previously unattainable for IT professionals, such as leadership. By understanding both the Information System as well as the business side, CRISC certified employees add another dimension to a company. There are a couple of drawbacks for this certificate, however, which include the testing times (only twice a year) and the experience qualifications (must have previous experience in Information Systems as well as Risk Management of some sort).

3. Project Management Professional

The PMP certification allows employers to see your value at a larger scale. The certification proves that you understand the cycle of project management and the steps to executing a successful project or product launch. You must complete 35 hours of training and have 4,500 hours of experience in addition to a bachelor’s degree, but if you can successfully complete this course, you will join a community of over 1 million PMP certificate holders around the world who are overseeing the next big things in industries as diverse as tech and construction.

4. Certified Information Security Manager

The CISM certificate is provided for upper-level employees in IT professions to demonstrate a deeper understanding of security issues as well as industry standards. People holding a CISM certification make on average $125,000 a year according to Forbes, third on the list of certified professionals. This is meant for experienced IT experts to push their resumé over the top.

No matter what your interests are, OpenSesame has courses which can further your career, as well as lead to exciting new ones! Check us out now at OpenSesame.com and see where life can take you.

Information from CNN, Global Knowledge, Forbes, LinkedIn, and PCWorld.

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3 Trends Proving mLearning is a Power Player https://www.opensesame.com/site/blog/3-trends-proving-mlearning-power-player/ https://www.opensesame.com/site/blog/3-trends-proving-mlearning-power-player/#respond Tue, 05 Jul 2016 20:43:03 +0000 /site/?p=1627 What’s the one electronic device you take everywhere you go? Whether you’re at work, at the grocery store, or at home, mobile devices and tablets seem to never leave your sight. They have become an essential part of both our personal and professional lives. And now, mobile devices are emerging as leading tool for elearning.... Read more »

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What’s the one electronic device you take everywhere you go? Whether you’re at work, at the grocery store, or at home, mobile devices and tablets seem to never leave your sight. They have become an essential part of both our personal and professional lives. And now, mobile devices are emerging as leading tool for elearning. Mobile devices are revolutionizing elearning by providing consumers with the customized, relevant, and interactive content they desire.

Although mobile learning, also referred to as mlearning, is not yet as readily available as companies would like, it has already proven to be a major power player in elearning. According to Ambient Insight, the rapidly growing mlearning business is estimated to double to become a $12.2 billion industry by 2017. This value may be surprising, but when you consider the fact that 47% of businesses having already adopted some form of mlearning for training employees, its growth is not at all shocking. But besides the convenience of using a mobile device, why is mlearning so popular?

Here are the 3 trends to be aware of that are accelerating the speed of the inevitable mlearning takeover.

1. Bite-sized Learning

Often referred to as, “snackability content”, bite-sized learning gives consumers the ability to “consume” smaller amounts of content on their mobile devices whenever and wherever they are. If consumers are on a time crunch or have a specific question they need answered immediately, bite-sized learning gives them relevant information and flexibility that traditional elearning courses fail to provide. OpenSesame has many bite-sized courses, such as this customer service course, that will answer your immediate questions, without taking valuable time out of your day.

2. Gamified Learning

One of the most popular trends in recent years is gamified learning. This new interactive approach to learning uses a video game model to educate and captivate its users. When engineered well, gamified learning can be a powerful tool to engage consumers in their elearning courses. Ordinary elearning courses often fail to keep consumers’ attention and motivation because of their noninteractive, dull, and outdated methods of instruction. However, gamified learning can change this mundane view of elearning. Gamification produces simple, fun courses that increase employee engagement. Furthermore, gamification is predicted to be vital to the training of millennials, who have been raised in a technology-centric world.

3. Geo-Location Sensitive Learning

Geo-Location Sensitive Learning is another innovative feature that mlearning offers. Content is personalized for customers based on their location and can also be used in conjunction with gamification to create entertaining and versatile content that is relevant to customers. Location-based learning is suggested to improve customers’ retention of information and understanding because they will be able to relate to real world scenarios that depict familiar locations.  

There is no doubt that mlearning is the future of elearning. In the fast-paced and ever-changing business world, accessibility and convenience are more important than ever. Mlearning gives customers the flexibility and personalized content they need in order to be actively involved in the content they are learning. Through the incorporation of bite-sized learning, gamified learning, and geo-location sensitive learning, mlearning will soon become the standard for corporations all over the world.

Check out OpenSesame’s courses on your mobile devices and tablets to make sure your company is up to date with the latest development in elearning!

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See, Listen and Experience: Why eLearning is Perfect for Everyone https://www.opensesame.com/site/blog/see-listen-and-experience-why-elearning-perfect-everyone/ https://www.opensesame.com/site/blog/see-listen-and-experience-why-elearning-perfect-everyone/#respond Fri, 24 Jun 2016 20:35:27 +0000 /site/?p=1628 If you’ve ever been in a classroom, you’ve likely been asked about your preferred “learning style.” In general, there are three main types of “learners”: the visual learner, the auditory learner, and the tactile-kinesthetic learner. In a normal classroom setting, it’s almost impossible to cater to all three learning styles; however, in an elearning setting,... Read more »

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If you’ve ever been in a classroom, you’ve likely been asked about your preferred “learning style.” In general, there are three main types of “learners”: the visual learner, the auditory learner, and the tactile-kinesthetic learner. In a normal classroom setting, it’s almost impossible to cater to all three learning styles; however, in an elearning setting, it’s completely achievable.

The Visual Learner

A visual learner is an individual who, in general, can remember an impressive 75% of what they read or see. Graphs, charts, and other visual models are useful for the visual learner. In a well- designed elearning course, nearly every portion of the lesson will have some sort of visual cue. Whether it’s in the form of a list of facts, a chart, a video or a graphical representation of a concept, cues found in these course aid in a visual learner’s understanding.

The Auditory Learner

Auditory learners can remember approximately 75% of what they hear, most commonly in a lecture setting. Where the visual cues in an elearning course may not aid an auditory learner’s understanding, the corresponding narration that accompanies the vast majority of visual cues in a course proves useful.

A Business Skills course with included audio and video demonstrations

The Tactile-Kinesthetic Learner

Both auditory and visual learners might be satisfied in a traditional lecture setting, as audible and visual cues are nearly always given. However, a tactile-kinesthetic learner runs into trouble in this environment. Tactile-kinesthetic learners remember lessons best when they have a chance to interact with the material, and carry out actual tasks. This is where elearning shines. A well-designed elearning course will not only have audible and visual cues, but also some sort of action that the student must carry out to move forward. This might be clicking through several options, completing a worksheet, or completing a short, multiple-choice assessment midway through the course or after it is completed. Another common method to increase interactiveness of a course is “branching,” wherein the flow and path of the course changes depending on how a user answers questions in the course material.

Interactive worksheet companion to a Business Skills course found on OpenSesame

Where traditional lectures fail, elearning courses pass with flying colors. eLearning courses, such as those found on the OpenSesame website, appeal to visual, auditory, and tactile-kinesthetic learners alike. These courses are much more likely to make a lasting impact on an individual’s education than other traditional forms of education. If you ever find yourself wishing that a lesson would be taught in a different way, try elearning– it might change how you learn forever.

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Brittany's Summer Learning Playlist https://www.opensesame.com/site/blog/brittanys-summer-learning-playlist-1/ https://www.opensesame.com/site/blog/brittanys-summer-learning-playlist-1/#respond Wed, 22 Jun 2016 18:19:45 +0000 /site/?p=1629 I’m an Arizona girl who made the move to the Pacific Northwest, so I’ve been counting down the days until I can put away my jackets and raincoats and pull out the sandals and sunscreen….I think it’s finally that time here in Portland! I’ve also been looking forward to Summer because it’s a great time... Read more »

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I’m an Arizona girl who made the move to the Pacific Northwest, so I’ve been counting down the days until I can put away my jackets and raincoats and pull out the sandals and sunscreen….I think it’s finally that time here in Portland!

I’ve also been looking forward to Summer because it’s a great time to break away from routine and learn something new. I have been bookmarking interesting new courses from OpenSesame and made my own “Summer Learning Playlist.” I thought it would be fun to share a few of those courses with you:

  • Artist: ej4

  • Track: S.M.A.R.T. Goals

  • Track Notes: Time to refresh on the basics of effective goal setting!

 

  • Artist: Video Arts

  • Track: Difficult Conversations

  • Track Notes: Curious to see this humorous take on difficult conversations can help me tackle those tough situations better.

 

 

 

  • Artist: ej4

  • Track: Leadership: Mentoring Bundle

  • Track Notes: I’m very excited to be working with one of our summer interns as a mentor this summer, and these should help set a framework for working together with her.

 

Got any summer plans or learning goals of your own? I’d love to hear yours! You can reach me at brittany.mcclain@opensesame.com or 503-808-1268 ext 152.

 

-Brittany

 

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Importance of Coworker Relationships https://www.opensesame.com/site/blog/importance-coworker-relationships/ https://www.opensesame.com/site/blog/importance-coworker-relationships/#respond Wed, 22 Jun 2016 00:00:00 +0000 /site/?p=1630 You spend the majority of your day at work–you sit at your desk, finish your tasks, and repeat the next day. Amidst all of this work in a professional environment, you come into contact with an assortment of people–coworkers in your office, on your team, or just people walking past you in the office. Whatever... Read more »

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You spend the majority of your day at work–you sit at your desk, finish your tasks, and repeat the next day. Amidst all of this work in a professional environment, you come into contact with an assortment of people–coworkers in your office, on your team, or just people walking past you in the office. Whatever position they may hold, these daily interactions with your co-workers are valuable opportunities to develop strong relationships. Here are three benefits you get from coworker relationships:  

  1. Collaboration

Whether it’s a team project, or whether you need advice or suggestions, your coworkers are there for you. You can’t always go straight to your boss when you need help, but if you have close relationships with your coworkers, you know you can depend on them to help you generate ideas, and be your consultant? Teamwork is an incredibly important skill, and essential in effectively communicating and producing collective work.

  1. Social Life

If you’re a full-time employee, you’re going to be spending most of your time working, and the rest of your time catching up on sleep and relaxation. You might be thinking: all I need is netflix, my couch, and a can of beer. On the weekends though, you will want people to talk to, and people to spend time with after a long week of work. Lunch breaks are also better spent with company, and it’s a good time to give your mind a break.

  1. Connections

Whether you plan on staying at this company for the rest of your life, or you’re planning on looking for more opportunities, it will be important to establish a strong network of people who are willing to attest to your skills and abilities. The people in the office recognize your work habits and your capabilities better than anyone–so make sure they have a good impression of you!

Treasure these office friendships! Your coworkers are the people that will understand the struggles you experience in and out of the office. How have friendships with your coworkers influenced your work? Let us know in the comments below!

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3 Instagram No-No’s For Marketing https://www.opensesame.com/site/blog/3-instagram-no-nos-marketing/ https://www.opensesame.com/site/blog/3-instagram-no-nos-marketing/#respond Fri, 17 Jun 2016 00:00:00 +0000 /site/?p=1631 Instagram can be a great way to create a following for your company on social media. Instagram is a platform for aesthetically pleasing, jaw-dropping, and ever-intriguing images and captions. With that being said, there are many ways to hurt your Instagram opportunities by improperly using Instagram. Here are three Instagram tactics to steer clear of:... Read more »

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Instagram can be a great way to create a following for your company on social media. Instagram is a platform for aesthetically pleasing, jaw-dropping, and ever-intriguing images and captions. With that being said, there are many ways to hurt your Instagram opportunities by improperly using Instagram. Here are three Instagram tactics to steer clear of:

Over-Posting

Companies with exciting events occurring in the office every day and skilled photographers are often keen to post pictures on Instagram more than once a day. However, the following you’ve acquired usually won’t want to have one profile clutter their Instagram feed. It’s important that you try to limit your posts to once or twice a day. Simply limiting your Instagram posts to once a day makes each individual post special.

“Like” Desperation

Oftentimes, Social Media managers will use hashtags to gain likes or purchase followers and likes. Although this can be effective, it can sometimes lead to spam and a false sense of social media success. It’s important to organically gain an Instagram following of both people and businesses that you want to follow you.

Overzealous Filtering

Instagram enables its users to greatly impact the aesthetics of their pictures through filters and effects. However, the tools that come with Instagram can often be overused and cause a picture to be less pleasing and more distasteful. Pictures on Instagram look better without an overuse of filters.

Instagram is a great way to boost your company’s awareness, however be careful to avoid the three Instagram no-no’s above. At OpenSesame, we do our best to keep our Instagram clean and pleasing to our viewers. Check us out @opensesamenow on Instagram!

 

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3 Ways to be Powerfully Punctual https://www.opensesame.com/site/blog/3-ways-be-powerfully-punctual/ https://www.opensesame.com/site/blog/3-ways-be-powerfully-punctual/#respond Wed, 15 Jun 2016 00:00:00 +0000 /site/?p=1632 You walk into a meeting only to be immediately received by a pack of angered faces. You look at the time, you’re a minute late. What’s the big deal? You ask yourself. It’s only sixty seconds. This is the type of mindset that puts many employees in a bad place. The fact of the matter... Read more »

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You walk into a meeting only to be immediately received by a pack of angered faces. You look at the time, you’re a minute late. What’s the big deal? You ask yourself. It’s only sixty seconds. This is the type of mindset that puts many employees in a bad place. The fact of the matter is, it doesn’t matter if you’re a minute late or twenty minutes late. Late is late, and being late tells a lot about your character.

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Video Tricks, Tips, and Shortcuts for Beginners https://www.opensesame.com/site/blog/video-tricks-tips-and-shortcuts-beginners/ https://www.opensesame.com/site/blog/video-tricks-tips-and-shortcuts-beginners/#respond Fri, 10 Jun 2016 00:00:00 +0000 /site/?p=1633 “People expect to be bored by eLearning. Let’s show them it doesn’t have to be like that!” – Cammy Bean, VP of Learning Design at Kineo With the popularity of sites like Youtube and Vimeo continually on the rise, it isn’t difficult to see why more and more elearning sellers are deciding to utilize some... Read more »

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“People expect to be bored by eLearning. Let’s show them it doesn’t have to be like that!” – Cammy Bean, VP of Learning Design at Kineo

With the popularity of sites like Youtube and Vimeo continually on the rise, it isn’t difficult to see why more and more elearning sellers are deciding to utilize some form of video in their courses. Merely searching the phrase “videos and elearning” yields articles upon articles of the pros and cons, content tips, and examples. The following are more specific, technical tips that work whether you are looking to produce an elearning course, lecture video, online seminar production, or create short-films:

  1. A tripod can make all the difference in the world. No, seriously, it really can. Everyone has heard or voiced a complaint when there is too much handheld camera in a movie (*cough cough* Hunger Games *cough cough*). It always depends on the style of video you are aiming for, but if you’re recording a lecture, or a succession of quick shots, do not underestimate the importance of a tripod. Invest the time to make sure the frame is level and at the exact height you want it.

  1. Avoid zooming like the plague it is (with a few minor exceptions). This is a tidbit from my first media arts teacher: zooming is for amateurs unless the purpose is comedic, deliberate, or the zoom is slow. Otherwise, it is difficult to zoom naturally on a handheld camera, and the shot ends up looking jerky. The style of zoom can separate amateur filmmakers from experienced ones, and if you are the former, who wants to show something closer in, you might be better off getting a medium shot, and cutting to an extreme close-up. Professional directors can get away with controlled zooms such as this example of a dolly zoom, but for elearning courses, home videos, or other non-Hollywood endeavors, consider resisting the temptation.

  1. Stay at a consistent angle when filming someone. This is a tip I learned from a photographer at a local news station whose daily job requires interviewing civilians and witnesses for news stories. When interviewing or filming someone speaking, stay at a similar angle for a while, and only change the closeness of the shot. It’s jarring for the viewer to constantly switch sides. While it is great to be creative and shoot from various shots and angles, at a certain point, especially when filming static shots and people, it becomes quite viewer-unfriendly. How annoying would TED talks be if the camera angle was always jumping around the stage?

  1. Vary shot length. One of the best things you can do for your video is to vary shot length and change it up, even if the video is simply a lecture. Find the balance between an hour of consecutive 5 minute clips, 10 minutes of rapid-fire clips, and an hour of medium length clips. Too much of any one typically bores or bothers viewers.

  1. Play back content while you are in the process of recording. Make sure to keep checking to verify that the lighting and focus is the way you want it in the clips. Nothing is worse than filming for hours and then realizing during the editing process that everything is too washed out, or that the camera wasn’t focused.

  1. If the subject is stiff and uncomfortable on camera, nod your head when they speak and let them see what they look like on camera to make sure they are satisfied. That way they won’t be worried the entire time about their appearance and can focus on the moment.

  1. “Vomit in the morning and clean up in the afternoon.” While this quote was originally one from Ray Bradbury about the writing process, it can be applied to filming as well. Don’t worry about being economic with film (unless you have very limited space). Record a lot, and do all of the editing later which is where most of the magic occurs.


OpenSesame offers a wide variety of educational videos and elearning lectures for all sizes of business and any number of learners. If you’re interested in selling courses with videos, there is a plethora of information available on the internet regarding video editing with more in depth tutorials. For more information on creating elearning course videos, check out the link below:

“How NOT To Make A Corporate Training Video”

https://www.opensesame.com/blog/how-not-make-corporate-training-video

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3 Great Tips to Stay Organized https://www.opensesame.com/site/blog/3-great-tips-stay-organized/ https://www.opensesame.com/site/blog/3-great-tips-stay-organized/#respond Wed, 08 Jun 2016 00:00:00 +0000 /site/?p=1634 We live in a world full of never-ending distraction. Our phones and tablets are constantly lighting up with information, and our various social media accounts do not cease to notify us throughout the day. These frequent instances of distraction often sidetrack us from the important tasks we must tackle, often leaving us unorganized. Business Skills... Read more »

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We live in a world full of never-ending distraction. Our phones and tablets are constantly lighting up with information, and our various social media accounts do not cease to notify us throughout the day. These frequent instances of distraction often sidetrack us from the important tasks we must tackle, often leaving us unorganized.

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What is Technology, Why Does it Matter? https://www.opensesame.com/site/blog/what-technology-why-does-it-matter/ https://www.opensesame.com/site/blog/what-technology-why-does-it-matter/#respond Fri, 03 Jun 2016 00:00:00 +0000 /site/?p=1635 One fateful day, at the start of a new job, the CEO of the company was talking to the new hires about the essence of the company, how he started and why he started the company, among other things. Suddenly he asked a simple question that silenced everyone in the room: “Does anyone know the... Read more »

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One fateful day, at the start of a new job, the CEO of the company was talking to the new hires about the essence of the company, how he started and why he started the company, among other things. Suddenly he asked a simple question that silenced everyone in the room: “Does anyone know the definition of technology?”

His answer: Technology is anything that has not been perfected yet, technology is a new method of doing something that is not at its optimal function.

Initially, I assumed this wasn’t true: technology had always had a backdrop of machines and buttons and lights and metal and screens in my mind. But then it became apparent that, at some point in time, the printing press was a piece of new technology. Cars, planes and other forms of transport were technology when they were originally prototyped and tested for efficacy, constantly undergoing changes until they were ultimately perfected, if ever. Technologies are the tools that drive cultural and societal change.

So why does this matter to the everyday businessman?

Because these things have the highest amount of profit to be obtained, especially when successful.

Always invest in new technology, always be aware of the future of production, and never stop pursuing new innovations.

 

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What Airline Safety Videos Can Teach eLearning https://www.opensesame.com/site/blog/what-airline-safety-videos-can-teach-elearning/ https://www.opensesame.com/site/blog/what-airline-safety-videos-can-teach-elearning/#respond Tue, 31 May 2016 00:00:00 +0000 /site/?p=1636 Sitting down on an Icelandair flight from Seattle to Reykjavik, I dutifully placed my laptop under my seat and clicked on the seatbelt, preparing to grab a magazine for when the safety video droned on in the background. To my immediate surprise however, a soft melody played, dragging my eyes to the screen in front.... Read more »

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Sitting down on an Icelandair flight from Seattle to Reykjavik, I dutifully placed my laptop under my seat and clicked on the seatbelt, preparing to grab a magazine for when the safety video droned on in the background. To my immediate surprise however, a soft melody played, dragging my eyes to the screen in front. What followed was novel: I watched the entire video, beginning to end. It was one of the most beautiful airline safety videos I had ever seen (that sentence being one of the most seemingly paradoxical I’ve ever written). You can watch it for yourself below:

https://www.youtube.com/watch?v=6F99x4ngp6w

 

Following the footsteps of airline companies such as Virgin America and Delta, the emerging trend for entertaining videos has gained traction.

Virgin America

https://www.youtube.com/watch?v=DtyfiPIHsIg

Delta

https://www.youtube.com/watch?v=Vttuonfu2BM

Similarly in the elearning world, there has been a rising trend towards gamification and simulations, that is, making courses more engaging for the learner. The following are three techniques that these airlines have used to make their content meaningful, and the takeaways for elearning course development:

 

Humor:

Some might argue that  a humorous format belies the purpose of a safety video, but what is the use of learning information if you can’t remember it? Similarly, what use is taking an online course if it’s supremely boring? When none of the information is retained there is very little value in taking it, causing subtle annoyance or apathy in the workplace. This is where humor comes in. Humor is proven to boost retention. Additionally, according to this article by Faculty Focus, humor improves a sense of cohesion in the classroom, and while elearning courses don’t take place in a traditional classroom, a sense of cohesion can be created between the student and the online course or instructor.

OpenSesame hosts several courses that utilize humor, such as Service: Service and the City, in which you follow Samantha in a Sex in the City type dilemma, or Harassment: Harassment House of Horrors, a Cartoon Compliance course in which the learner navigates through a haunted house to learn about harassment.

 

Relevance:

Most corporate training lessons and all airline safety videos are mandatory. If this is true, why not make the experience as engaging and memorable as possible? One way of doing this is by making a course relevant with real world examples, and even pop culture references. Delta Air does a spectacular job of referencing pop culture in their ad, and Icelandair’s video stays relevant by using advanced technology and a wide range of resources to film. While the former video might not make sense in 20 or even 10 years, it catches attention by being so up-to-date (it currently has almost 11 million views on Youtube). In terms of elearning course videos, references can force you to keep the material you provide fresh and current. Like humor, relevance helps the learner identify with the material, and subsequently remember.

 

High Production Quality:

Finally, what these successful airline safety videos have in common is that effort and money was clearly spent on all three. They took a required learning experience that could have been dull and disregarded, and turned them into highly watched videos. How? From the music to the setting to the animations to even the cinematography, you can tell the airlines went through all the steps to make the experience valuable for the passenger. The quality of the Icelandair video immediately stood out to me, and for the next four flights with the airline, I watched that safety video every single time. Likewise, quality matters for elearning courses. Not every seller can provide movie-like videos, however, good music, lighting, and animations can greatly benefit a mandatory course. Through humor, relevance, and ensuring your course is the highest quality it can possibly be, you are on the path to creating a learning experience that will stay with the viewer long after they have closed the browser.

 

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1 Secret Rule That Will Improve Your Career and Your Life https://www.opensesame.com/site/blog/1-secret-rule-will-improve-your-career-and-your-life/ https://www.opensesame.com/site/blog/1-secret-rule-will-improve-your-career-and-your-life/#respond Fri, 27 May 2016 00:00:00 +0000 /site/?p=1637 Do you feel stagnation and repetition in your career? Is every day at work the same dull and depressing 8 hours of torture? Do you feel like you could do more with your life, inside and outside of the workplace? Most importantly, are you ready to start a set of changes that will permanently improve... Read more »

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Do you feel stagnation and repetition in your career? Is every day at work the same dull and depressing 8 hours of torture? Do you feel like you could do more with your life, inside and outside of the workplace? Most importantly, are you ready to start a set of changes that will permanently improve every facet of your life?

Every day, there are a plethora of new articles released that supposedly will change all aspects of your life into something idealistic and brilliantly unique. These articles promise significant developments for your domestic life, your family life, your quality of relationships, and most notably, your career and workplace presence. However, these promises are empty and unfounded. In reality, there is only one way to start and maintain a solid career in whatever industry you are in.

Some will promise things like ‘setting small goals’ or ‘managing your time properly’ as catalysts for propelling your career into success. Some of these suggestions are great and helpful, some not-so-much, and some are downright awful, but every piece of advice that these articles suggest stem from the one rule that will improve your career.

The one big secret: taking initiative and committing to your decisions. Making sure that you take advantage of every opportunity and work ceaselessly at pursuing what you truly want will ensure that you can advance in your career and become extremely successful at anything you choose to do. Using this as an approach to everything will ensure that things that need to get done will get done, and that no opportunity will go wasted.

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5 Instagram Tips and Tricks for Marketing https://www.opensesame.com/site/blog/5-instagram-tips-and-tricks-marketing/ https://www.opensesame.com/site/blog/5-instagram-tips-and-tricks-marketing/#respond Tue, 24 May 2016 00:00:00 +0000 /site/?p=1638 Since its beginning in 2010, Instagram is truly a social network to be reckoned with. The mobile-friendly app boasts an incredible 300 million users and 70 million daily posts. While it’s most commonly used for personal social networking, Instagram can be a great tool for businesses to market their brand and products. Instagram marketing

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Since its beginning in 2010, Instagram is truly a social network to be reckoned with. The mobile-friendly app boasts an incredible 300 million users and 70 million daily posts. While it’s most commonly used for personal social networking, Instagram can be a great tool for businesses to market their brand and products.

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Go Outside! 5 Benefits of Exercise in the Workplace https://www.opensesame.com/site/blog/go-outside-5-benefits-exercise-workplace/ https://www.opensesame.com/site/blog/go-outside-5-benefits-exercise-workplace/#respond Fri, 20 May 2016 00:00:00 +0000 /site/?p=1639 Do you ever feel unproductive in the office? You’re swamped with documents, to-do lists and a never-ending supply of unanswered emails, but you just can’t get yourself to finish them. Well, it’s understandable that you might go a little crazy when you’re stuck in an office all day. Healthy individuals are supposed to be getting... Read more »

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Do you ever feel unproductive in the office? You’re swamped with documents, to-do lists and a never-ending supply of unanswered emails, but you just can’t get yourself to finish them. Well, it’s understandable that you might go a little crazy when you’re stuck in an office all day.

Healthy individuals are supposed to be getting at least 150 minutes of aerobic exercise in a week, and sometimes that’s often hard to do for full-time employees. After coming home from work, all you want to do is pass out or relax. So why not make some time during the workday to get some physical exercise in? Here are 5 benefits of exercise in the workplace!

  1. Reduce negative stress

Although there are positive aspects of stress, it’s not healthy to keep work-related anxiety bottled up inside of you. It’s important that you have some time to let out some steam, and sometimes you need it before you get home. Especially if you don’t have some sort of outlet or hobby to relieve your stress, exercising daily at the workplace will turn your life around.

  1. Increase productivity

When people exercise, it increases their sustainability, level of energy and mood. Employees will feel less exhaustion after a good workout, and their productivity will improve significantly as a result. Sitting at a desk for 8 hours straight can be a hardship, especially with the attention of today’s generation. When you have a block in your head and can’t seem to focus on your work, getting some exercise may clear it. Leaving the desk for awhile may help generate some ideas and solutions to problems you may have been having.

People who have the motivation to exercise often turn out to be better employees. They have self-discipline and self-control–two important characteristics of a good worker.

  1. Physical health

According to the World Health Organization, the top three leading causes of death are heart disease, stroke, and chronic obstructive lung disease. These diseases tend to drive up health care costs significantly.

Although exercise doesn’t guarantee 100% prevention, it can help normalize and balance your body. It can help control blood pressure, cholesterol and weight, which are all factors that affect the diseases listed above. People who exercise get sick less often, which means more contribution to the company. 

  1. Mental Health

Exercise releases endorphins, which are chemicals that create a sense of happiness. This reduces feelings of depression, and can boost your mood.

As you get older, you tend to lose important brain functions. Staying active will keep you and your mind alert.

  1. Workplace Culture

A workplace culture that promotes exercise is a workplace that knows how to support the health of its employees.I like this last sentence a lot It sends a message to workers that the company cares about their well-being, and thus improves customer satisfaction. Such an environment is conducive to collaboration and teamwork, and is a great reputation for a company. Of course, it’s necessary to ensure that exercise is not prioritized over finishing tasks.

So consider taking an extra 30 minutes for your next lunch break, or cutting back on your eating time to get your exercise in! Especially in the summer, it’s nice to get outside and give your body the health benefits and the vitamin D it deserves!  

 

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What’s the Difference Between Leadership and Management? https://www.opensesame.com/site/blog/whats-difference-between-leadership-and-management/ https://www.opensesame.com/site/blog/whats-difference-between-leadership-and-management/#respond Wed, 18 May 2016 00:00:00 +0000 /site/?p=1640 This week, we’re continuing our series of posts featuring leadership training and expertise from Frank Lee. We already featured Frank’s training on the Three Fundamental Stages of Leadership, but this week we’ll discuss the difference between leadership and management. Management and leadership are often conflated, but the two are actually quite different. Management, like leadership,... Read more »

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This week, we’re continuing our series of posts featuring leadership training and expertise from Frank Lee. We already featured Frank’s training on the Three Fundamental Stages of Leadership, but this week we’ll discuss the difference between leadership and management.

Management and leadership are often conflated, but the two are actually quite different. Management, like leadership, is a foundational skill that anyone can cultivat. However, there are tangible distinctions between the two. Leadership is future-oriented, visionary, emotional, and requires “big-picture” thinking. In contrast, management is task-oriented and focuses on operational and present concerns. Another way to understand leadership is “doing the right thing,” while management is “doing things right.” It’s a subtle distinction, but leadership will usually require more macro-level planning and strategizing, while management will focus on micro-level directing and organizing.

What do you do if you are in a management or leadership position? First, realize we all have different inclinations and understanding the management-leadership continuum can help you determine where you fit best and how you can strengthen your skills in both directions. If you take a moment to consider your strengths, can you identify whether you are a leader or manager? If you find yourself leaning more towards one than the other, what can you do improve your abilities? Frank advises recognizing your predisposition to either management or leadership, and then learning to value the other skill. Are you a manager who gets frustrated by your CEO’s big-picture brainstorming? Try to recognize the importance of a leader’s visionary style and recognize how your differing skills can actually complement one another. Also, considering finding resources to enhance your leadership or management. For example, if you know your strength lies in leadership, surround yourself with strong managers and mentors who can help you develop your managerial, as well as leadership capabilities.

As Frank’s training emphasizes, remember that neither leadership nor management is better than the other. We all have different abilities and inclinations, and learning to adapt as both a manager and leader will serve you well in times of change and complexity. Do you think you’re a manager or a leader? How do you adapt in the workplace? Let us know in the comments below and stay tuned for our next post in our series on Frank Lee’s training, Understanding Emotional Intelligence.

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Psychology Hacks to Boost Workplace Productivity https://www.opensesame.com/site/blog/psychology-hacks-boost-workplace-productivity/ https://www.opensesame.com/site/blog/psychology-hacks-boost-workplace-productivity/#respond Fri, 13 May 2016 00:00:00 +0000 /site/?p=1641 As a manager, keeping your employees motivated is a constant struggle. Whether they’re bored, distracted, or lazy, it’s part of your job to keep morale and productivity high. With these simple psychological hacks, you can make small tweaks to your workplace to boost productivity. Color Psychology Have you heard of restaurants painting their walls red... Read more »

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As a manager, keeping your employees motivated is a constant struggle. Whether they’re bored, distracted, or lazy, it’s part of your job to keep morale and productivity high. With these simple psychological hacks, you can make small tweaks to your workplace to boost productivity.

Color Psychology

Have you heard of restaurants painting their walls red to make you hungrier? Or have you noticed the muted blues, greens, and purples spas use to calm you? They’re using color psychology to influence your behavior and emotions. Color psychology looks at how different colors and tones affect your behavior. Research has found that differing shades can affect anything from your appetite to your performance.

How can your workplace use this?

Based on what you want to promote in your workplace, decorate the office with the appropriate color. You can paint the walls, use colorful chairs and couches, or hang artwork. Red is associated with increased energy and excitement and thus makes  it a strong choice to use in your work space to promote productivity and creativity. Blues and greens are found to reduce anxiety and stress while increasing feelings of relaxation, making blue a good color choice for the break room. It’s best to avoid grey and beige, as they are associated with decreased energy and creativity.

Hawthorne Effect

In a nutshell, the Hawthorne effect says that workers will be more productive when they know others are paying attention to them. Studies found that when management showed concern for their employees and made them feel valued, the workers’ productivity increased. They began by looking at the effects of different lighting in the workplace. Interestingly, the workers without any lighting changes were the least productive, while those who received any change in lighting (better or worse) had increases in productivity. The fact that someone showed concern for the workers and their working environment caused the increase in productivity, not the actual workplace environment.

How can your workplace use this?

The key to utilizing this knowledge is to listen to your employees. If they complain about a negative workplace, dirty bathrooms, a broken door, do your best to fix the problem. Small changes can make a world of difference if your employees know you care about them. Listen to feedback from your employees and try to meet their needs. Conversely, provide your employees with regular feedback on their work. Knowing that their work is receiving attention can prompt them to work even harder.

 

Looking for more ways to promote productivity? Check out “Maximizing Productivity Through Music” [LINK TO BLOG POST ONCE UPLOADED ON SITE] and “How Managers Can Create a Productive Office Space: A Photo Essay” [LINK TO BLOG POST ONCE UPLOADED!]. By making any of these easy changes in your workplace, you can boost the productivity of your workers and help your company thrive.

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3 Tips for Writing a Stand-Out LinkedIn Summary https://www.opensesame.com/site/blog/3-tips-writing-stand-out-linkedin-summary/ https://www.opensesame.com/site/blog/3-tips-writing-stand-out-linkedin-summary/#respond Wed, 11 May 2016 00:00:00 +0000 /site/?p=1642 Chances are, if you’re a professional in today’s social media-driven world, you have a LinkedIn profile. According to LinkedIn, their professional social network now includes 380,000,000 registered users–and it’s growing. With 118 million users in the U.S. and 39 million students and recent college graduates joining the site, it’s worth pausing to consider a simple... Read more »

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Chances are, if you’re a professional in today’s social media-driven world, you have a LinkedIn profile. According to LinkedIn, their professional social network now includes 380,000,000 registered users–and it’s growing. With 118 million users in the U.S. and 39 million students and recent college graduates joining the site, it’s worth pausing to consider a simple change that can make you stand out in the crowded world of LinkedIn: writing a stand-out summary.

On LinkedIn, the summary feature is the first part of your profile viewers must scroll through. It’s  a crucial virtual first impression you can make to current and future employers and colleagues. However, many users overlook their LinkedIn summary as simply one more box to fill out and feature to scroll past. But leaving the summary blank it is a serious misstep, because it’s the ideal space to briefly tell the story of who you are and what you do. Without it, you risk creating a profile filled with experience but lacking a humanizing portrait of the person behind the profile.

Whether you’re going into the job market or simply need to update or rewrite your current summary, consider the following tips:

1. Tell the story of who you are

The summary is the best place on your LinkedIn profile to give people a sense of who you are, including your personality, your passions, and your achievements. Keep your writing polished and professional, but write in first person and allow your personality to shine through.

2. Start with a hook

Since the summary is the first significant block of text viewers will encounter on your profile, try to write an original and attention-grabbing opening sentence that will encourage visitors to keep reading. Avoid cliches and vague language, such as “I work in consulting.” Be more descriptive and aim for an opening line that helps you to stand out from the crowd.

3. Keep it short and reader-friendly

The summary has a 2,000 character limit, so keep your writing succinct and focused. Maximize the character limit, but pick carefully what you choose to highlight. Your job experience and qualifications are featured elsewhere on your profile, so think about focusing on

information that visitors to your page won’t find elsewhere on your profile.

Remember, your LinkedIn summary is your a great opportunity to convey your passions, motivations, and accomplishments in your own words on your profile. So, spend the time to craft a professional and personal summary. If you’re still looking for tips to boost your LinkedIn profile, consider taking an elearning class on LinkedIn, such as Optimising Your Presence on LinkedIn, available on OpenSesame.com.

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Food Service Best Practices: How Your Business Can Go Green https://www.opensesame.com/site/blog/food-service-best-practices-how-your-business-can-go-green/ https://www.opensesame.com/site/blog/food-service-best-practices-how-your-business-can-go-green/#respond Thu, 05 May 2016 00:00:00 +0000 /site/?p=1643 In 2014 alone, the USDA reported that approximately $161.6 billion of food was wasted in the United States. This amount equates to about 133 billion pounds of food. If you’re in the hospitality and food service business, food waste and unsustainable practices can be very costly. Utilizing sustainable processes can not only reduce your amount of waste,... Read more »

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In 2014 alone, the USDA reported that approximately $161.6 billion of food was wasted in the United States. This amount equates to about 133 billion pounds of food. If you’re in the hospitality and food service business, food waste and unsustainable practices can be very costly. Utilizing sustainable processes can not only reduce your amount of waste, but can also save your company money.

Here are some best practices if your business is looking to go green:

  • Utilize Multiple Bins for Consumers

The Washington Post reported that diners in the foodservice industry leave an average of 17% of their meal uneaten. This is a substantial amount of waste that often gets dumped in landfills. No matter what size your business may be, you can use multiple waste disposal bins to encourage more sustainable practices on both the customer and business side. Compost, recycling, and trash bins are the standard in many establishments. Compost, in particular, can include certain types of materials such as napkins, plates, and cups. It can also include 100% recyclable materials such as napkins, wax paper cups, cups for hot drinks, paper containers, and hot stirs. Although using multiple waste bins isn’t a new or revolutionary concept, it is an easy step to a greener business.

  • Use Reusable Items

Especially if you’re in the restaurant business, this may not be an entirely new idea. However, if your business is currently using plastic materials, switching to reusable materials minimizes the generation of waste. Simply using reusable coffee filters, coasters, and tableware can also save your business money that would have gone into frequently purchasing unsustainable materials. Also, if your business is looking to go the extra mile and to reuse bigger materials, you may want to consider using wooden tables rather than replacing linen cloths between dining service.

  • Recycle in the Kitchen

Since kitchens are some of the main offenders of generating food waste, recycling and composting from the source can prevent hundreds of pounds of food and unsustainable materials from going straight to the trash. Scraps from produce can oftentimes be repurposed into other meals to save food. Additionally, some states compensate consumers and businesses for recycling certain types of aluminum cans. There are also companies that purchase compost from restaurants. Although consumers may instinctively toss things in the trash, creating a recycling and compost system in the kitchen can make a bigger difference.

Taking gradual steps to becoming a more sustainable hospitality business doesn’t have to be a big ordeal. Taking several, simple steps can go a long way. The EPA reports that benefits from sustainable food service practices include but are not limited to:

  • Reduced Disposal Costs

  • Tax Benefits

  • Lower Labor Costs

Going green doesn’t always mean that your company has to make major changes. These are a few tips for your hospitality business to be on a path to a more sustainable future! For more information on how your business can be more sustainable, check out these OpenSesame courses!

 

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Are Game-Based Virtual Simulations the Future of Online Training? https://www.opensesame.com/site/blog/are-game-based-virtual-simulations-future-online-training/ https://www.opensesame.com/site/blog/are-game-based-virtual-simulations-future-online-training/#respond Tue, 03 May 2016 00:00:00 +0000 /site/?p=1644 Imagine this: you’re a Human Resources Manager for a small company and you’re tasked with providing required sexual harassment training for 85 employees. You hear about a company creating game-based, virtual simulation courses in lieu of traditional in-person training. What do you do? A) Stick with the old training and hope your employees absorb and... Read more »

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Imagine this: you’re a Human Resources Manager for a small company and you’re tasked with providing required sexual harassment training for 85 employees. You hear about a company creating game-based, virtual simulation courses in lieu of traditional in-person training. What do you do? A) Stick with the old training and hope your employees absorb and retain the information or B) Try out the new virtual simulation training course and see if your employees learn better through participation in a world of virtual choices and consequences.

Perhaps you’ve found yourself in this very scenario, or maybe you’ll soon be required to take a new type of online training course, but you may be interested to learn how one company is changing the face of online training. Slate Magazine recently reported that WILL Interactive, a training course production company, uses stories, film, and video games to create engaging simulations that present content in fresh and thought-provoking ways. WILL Interactive courses, available from OpenSesame, cover diverse topics ranging from a two-part film series on Sexual Harassment, “Common Ground,” to “Ethical Decision Making for Professional Engineers.”

Why are WILL’s training courses so unique? According to their website, WILL calls their patented simulations “VEILS,” or “Virtual Experience Immersive Learning Simulations” which allow users to “make real-life decisions, take real-life risks, and experience the real-life consequences,” all from “the safety of cyberspace.”

With VEILS, users become characters facing ethical dilemmas in the workplace. In “Common Ground,” you act as Jennifer Brown, a young employee at a roller coaster company, who must decide the proper course of action as she encounters sexual harassment in her workplace. As Jessica, do you confront the harasser yourself? Talk to HR? Ignore the problem? It’s up to you, and the choose-your-own-adventure-inspired simulation plays out each scenario until the best course of action is revealed, helping viewers see the direct consequences of each option.

So, how effectively do these game-based courses actually train users? According to Slate, WILL’s VEILS have been proven to provide thorough training and even save lives. Slate reports that after presenting a 2009 military simulation video designed to help soldiers dealing with suicidal tendencies, suicide rates decreased 60 percent among training participants over the following nine months. WILL’s clients now include all branches of the U.S. Armed Forces, the NFL, and thousands of schools, colleges, and universities.

WILL’s videos tell stories through the medium of film; their simulations include a well-acted cast of characters, detailed sets, and believable dialogue to leverage film and video game-inspired content so viewers stay engaged and interested. While VEILS are patented by WILL, game and story-based learning can enhance online training help by helping users connect personally to the information. From the comfort of a computer, users can safely play out scenarios that may have harsher consequences in the real world, and learn the best course of action in the process. Do you think this is the future of online training? Try out a WILL course from OpenSesame and you decide!

 

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Supporting Remote Employees in the Workplace https://www.opensesame.com/site/blog/supporting-remote-employees-workplace/ https://www.opensesame.com/site/blog/supporting-remote-employees-workplace/#respond Fri, 29 Apr 2016 00:00:00 +0000 /site/?p=1645 Remote workers are on the rise in many modern workplaces.  The changing culture and daily work habits that our society has acquired over the past decade contribute largely to this increase. Lauren, the Senior Account Executive at OpenSesame, is a full-time employee who has been working remotely for the past fifteen years. “I have my... Read more »

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Remote workers are on the rise in many modern workplaces.  The changing culture and daily work habits that our society has acquired over the past decade contribute largely to this increase.

Lauren, the Senior Account Executive at OpenSesame, is a full-time employee who has been working remotely for the past fifteen years. “I have my own office in the house with a desk, printer, and computer,” she states, all things you would find in a traditional office space. Work doesn’t always have to happen in a traditional office space. Working from home eliminates all of the daily distractions in a workplace, such as chatter, visitors, phone calls, etc., and allows you to focus on your job.

Some people may believe that remote meetings are counter-productive but sometimes, virtual space meetings can be more efficient. Because of time differences and location, we make sure that meetings are concise, unlike some traditional meetings that tend to drag on and on. Although technical difficulties do exist, Lauren has said that she experienced very few issues that would impede on her productivity.

Of course, it’s important to consider the company’s willingness to keep all employees in the loop, wherever they may be working from. This requires good communication and commitment–two essential qualities for a successful business. However, sometimes in order to thrive , sacrifices must be made. Levy agreed that “working remotely does result in a lack of camaraderie,” but nevertheless, she remains a fully engaged member as a part of the team.  

Jason Fried, co-author of Remote: Office Not Required stated that “as an employer, restricting your hiring to a small geographic region means you’re not getting the best people you can. As an employee, restricting your job search to companies within a reasonable commute means you’re not working for the best company you can.” Shrinking the candidate pool will affect the business more than anything, and the quality of life for employees.

Companies should show support for remote workers in order to ensure recruitment of the most talented and skilled individuals needed for a business to thrive. And once implemented, it’s important that companies invest in creating a harmonious workplace exceeding the physical boundaries.

How will you create a company culture that supports the use of remote workers? Let us know in the comments below!  

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Why Every Small Business Should Have a Blog https://www.opensesame.com/site/blog/why-every-small-business-should-have-blog/ https://www.opensesame.com/site/blog/why-every-small-business-should-have-blog/#respond Wed, 27 Apr 2016 00:00:00 +0000 /site/?p=1646 It’s no wonder an increasing amount of businesses large and small have invested time and money into creating blogs. Whether you’re wondering how to be a leader instead of a boss, or how to deal with angry customers, where do you go? The internet. Blogs have been garnering popularity due to their succinct, creative ways... Read more »

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It’s no wonder an increasing amount of businesses large and small have invested time and money into creating blogs. Whether you’re wondering how to be a leader instead of a boss, or how to deal with angry customers, where do you go? The internet. Blogs have been garnering popularity due to their succinct, creative ways of imparting information, whether it is through infographics or “Top 10” lists.

You can usually find a company’s blog by clicking on a link posted at the top of their website. You should browse several blogs and become a regular reader before deciding to create your own. Below are several reasons why your business should consider starting a blog if you haven’t already:

 

  1. Having a blog increases traffic to your website.

One of the most desirable traits for a company’s website these days is Search Engine Optimization (SEO), or the frequency of a site to appear when phrases are typed into a Search Engine such as Google or Yahoo. Although there are many, many factors that go into determining a website’s SEO, creating blog posts with fresh content that is relevant to your industry helps. It becomes more likely that when someone searches for topics regarding the industry, they will be shown your blog, which increases traffic. Snazzy titles and interesting content keeps readers coming back, which brings us to the fact that…

  1. The posts can act as references for prospective viewers and buyers.

When the content is really really good, you want to make sure that your audience would want to print it out immediately and hang in on their wall, or at least forward it to the rest of the office. When the information on your blog is valuable, readers will continue to come back, and your blog will end up promoting itself when others share the content with the world. So before clicking “Post,” make sure that the content has value for your audience.

  1. A blog reflects your business’s personality and makes it stand out.

A blog sets your business apart from all the rest of the tech startups, boutiques, and businesses in the area by providing an easily accessible platform for your voice. Professional and straightforward? Customer-service oriented and quirky? Attentive to pop-culture and creative? The design and content of your blog can reveal anything you want to prospective buyers about how your company operates and what it might be like to work with you.

  1. Blogs allow for wide-ranging visual content.

Posts on a blog allow for variety in content. Instead of simply uploading pictures, text, and traditional articles, blog posts can be an infographics, video, chart, list, or a stellar haiku if you’re feeling especially creative. The freedom a blog provides allows for more attractive, varied content for your readers to scroll through. Additionally, readers are able to search the blog for specific material they are looking for through tags, and are able browse “How-To” articles or infographics exclusively if they so desire.


Need ideas? Check out some of the lovely OpenSesame approved blogs below or one of the numerous courses on all things business & blog related on OpenSesame.

Canva Design School Blog

Help Scout Blog

Seth Godin’s Blog

 

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[INFOGRAPHIC] Dress for Success In the Workplace https://www.opensesame.com/site/blog/infographic-dress-success-workplace/ https://www.opensesame.com/site/blog/infographic-dress-success-workplace/#respond Mon, 25 Apr 2016 00:00:00 +0000 /site/?p=1647 More often than not, businesses use certain phrases to indicate the degree of formality with which their employees should dress. To avoid the dreaded “That looks casual/comfortable/secondhand!” comment from your boss, it is always important to research the company before applying. As Business Insider stated in a recent interview, “[e]mployees want to blend into their... Read more »

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More often than not, businesses use certain phrases to indicate the degree of formality with which their employees should dress. To avoid the dreaded “That looks casual/comfortable/secondhand!” comment from your boss, it is always important to research the company before applying. As Business Insider stated in a recent interview, “[e]mployees want to blend into their company culture.”  If already offered a position, familiarize yourself with the dress code by asking directly or observing. The following infographic illuminates common terminology you might hear, and highlights what trends in business attire exist today or might in the future.

 

 

For more information, check out one of the many courses OpenSesame offers on dressing for the business world, such as this one by The Jeff Havens Company.

Resources Used in the Making:

The Hiring Site Blog  

Office Dress Code Fashion

http://thehiringsite.careerbuilder.com/2014/04/15/office-dress-codes-fas…

Imprintable Fashion

Corporate Casual Statistics

http://www.imprintablefashion.com/cobrand/000027/statichtml/facts.html

Marketplace.org

Silicon Valley has a dress code? You better believe it.

http://www.marketplace.org/topics/tech/silicon-valley-has-dress-code-you…

 

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Growth Hacking : How-To https://www.opensesame.com/site/blog/growth-hacking-how/ https://www.opensesame.com/site/blog/growth-hacking-how/#respond Fri, 22 Apr 2016 00:00:00 +0000 /site/?p=1648 Growth Hacking: If you work in a company that has a marketing department, it’s probably a term that you’ve heard before. But what is it exactly? True to its name, growth hacking is a way of achieving exposure and growth through non-traditional means. Along with social metrics and analytics, techniques such as search engine optimization,... Read more »

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Growth Hacking: If you work in a company that has a marketing department, it’s probably a term that you’ve heard before. But what is it exactly? True to its name, growth hacking is a way of achieving exposure and growth through non-traditional means. Along with social metrics and analytics, techniques such as search engine optimization, website analytics, and content marketing are some tools that growth hackers use. Growth hacking is primarily used within tech companies, particularly startups, because of how cost-efficient and low-budget it can be. Facebook, Twitter, LinkedIn, Airbnb and Dropbox are famous and successful companies that used and still use growth hacking techniques.

So how do you do it? Sure, growth hacking makes sense: use specific low-cost methods as an alternative to the classic media-advertising and cold call approaches and promote virality, customer connection, and online connection. Here are the easiest ways to start growth hacking for your company:

1. Use specific tactics to PULL customers in: create a blog, guest blog, create materials like ebooks, podcasts, infographics, webinars, apps, social media, and search engine optimization are all way that are inexpensive that lead people on to your business’ website.

2. Use specific tactics to PUSH customers onto your product. Instead of luring them in, be loud and direct by: purchasing choice online ads, promo swapping social media content with other companies, and hiring affiliates to make connections.

By properly using and executing these three rules, you should start seeing growth appear seemingly out of nowhere. Do you know any special methods or tips about growth hacking that help businesses grow? Leave your advice in the comments below!

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LinkedIn: How-To https://www.opensesame.com/site/blog/linkedin-how/ https://www.opensesame.com/site/blog/linkedin-how/#respond Wed, 20 Apr 2016 00:00:00 +0000 /site/?p=1649 In the digital era, more and more employers are performing thorough background checks on prospective employees, and are using online sites such as LinkedIn to discover everything they can about a certain individuals career, educational, and professional history. Even outside of a background check, LinkedIn is akin to an unofficial resumé, and is checked by... Read more »

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In the digital era, more and more employers are performing thorough background checks on prospective employees, and are using online sites such as LinkedIn to discover everything they can about a certain individuals career, educational, and professional history. Even outside of a background check, LinkedIn is akin to an unofficial resumé, and is checked by anyone interested in hiring. So how do you make your LinkedIn into something unique, special, thorough, and ultimately representative of who you are as a person and as an employee?

The first thing you need to do is create a LinkedIn page. After you’ve created it, fill out all the required sections but make sure to remember to get a unique URL that relates to your name and/or profession. Make sure the surface is solid: have a good photo, a strong headline, be cordial and optimistic in your language while making sure to avoid buzzwords.

The next main mistake that people make is in the details. You need to make sure to add multimedia examples of your work to your profile, showing that you understand technology while also demonstrating your work. Even if you are unemployed, make sure you have a current job entry for your most recent job. Strategically update your status, add connections, and add all extra work/work-related occupations. And after all of this the most important thing to remember: DO NOT overdo it. Keep your profile saying the absolute most in the absolute least amount of space. Quality is much more necessary and important than quantity.

Anything we missed? Other tips to make that perfect LinkedIn page? Shoot us a comment in the section below!

 

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3 Strategies to Deal With Outspoken Workers https://www.opensesame.com/site/blog/3-strategies-deal-outspoken-workers/ https://www.opensesame.com/site/blog/3-strategies-deal-outspoken-workers/#respond Mon, 18 Apr 2016 00:00:00 +0000 /site/?p=1650 Nearly every office has outspoken individuals who question others’ work in public.  A professor of mine once told me, “There are two reasons people ask a lot of questions: they’re lazy and trying to avoid work, or they’re critical thinkers and trying to come to a solution.” It’s often hard to sort out what kind... Read more »

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Nearly every office has outspoken individuals who question others’ work in public.  A professor of mine once told me, “There are two reasons people ask a lot of questions: they’re lazy and trying to avoid work, or they’re critical thinkers and trying to come to a solution.” It’s often hard to sort out what kind of worker outspoken individuals are, and unfortunately, office managers can’t look into a crystal ball and see the future turnout of outspoken employees.

 

Managers can get offended by someone who asks a lot of questions because it challenges his or her authority. Rather than take the questioning personally, as a manager you should try to explore the questioning further to get to the root of the issue.  Until Amazon starts advertising for crystal balls, follow these 3 strategies to differentiate between the lazy and the critical thinkers:

 

  1. A One on One Conversation

This strategy calls for thick skin to take criticism, but allows for direct, to the point debate over the issue at hand. Criticism can be hard to take in public, but in a private setting, ask the outspoken person to be straightforward and voice their opinion of whatever it was they were questioning.

This will hopefully lead to thoughtful criticism and might prove to you that your idea needs reworking, or might clarify for the outspoken individual whatever it was the confusion was about. This could also expose the outspoken individual as not having any real criticism or ideas for how to fix the problem, and simply trying to avoid work.

  1. Give Additional Responsibility

The main goal for this strategy is to empower the outspoken individual. While it may sound ridiculous to give the same person you’re debating whether or not is a critical thinker or lazy a leadership role, this strategy will solve the debate once and for all. Think of this strategy like fixing a leak. Giving the outspoken individual more responsibility could be just what they need to harness their passion and you could have discovered a rising star in your organization. In this case, the leak is sealed. On the other hand, this outspoken person could have been avoiding work in the first place and may hinder a project if given more responsibility, just like how trying to fix a leak can sometimes drip more water into the room. Either way, avoiding the leak doesn’t solve anything and will continuously dampen your organization.

  1. Third Party Involvement

Sometimes the best way to go about someone challenging you is to bring a third party in. The outspoken individual might not have a problem with your plans, but with you as a person. Talk to another manager or your HR department about mediating a discussion to avoid a heated argument that could upend the project you are working on. This is the safest way to confront the issue.

The next time that outspoken person in your office questions your work, try to think how you can benefit from the challenge. You may expose the person as trying to avoid work. On the other hand, you just might discover the next leader for your organization who can use that rebellious passion to move your organization forward.

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What Sports Can Teach Us About eLearning https://www.opensesame.com/site/blog/what-sports-can-teach-us-about-elearning/ https://www.opensesame.com/site/blog/what-sports-can-teach-us-about-elearning/#respond Tue, 12 Apr 2016 00:00:00 +0000 /site/?p=1651 There’s nothing like going to an exciting sports event; the crowd is cheering, families are sharing soft pretzels and buckets of popcorn, and the stadium is smattered with various colored jerseys from each opposing team. Why do fans stick around so long? Because watching the game and the whole experience is fun! Your elearning can... Read more »

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There’s nothing like going to an exciting sports event; the crowd is cheering, families are sharing soft pretzels and buckets of popcorn, and the stadium is smattered with various colored jerseys from each opposing team. Why do fans stick around so long? Because watching the game and the whole experience is fun! Your elearning can incorporate many of the same principles as baseball, basketball, football, or any other sport. Not only is watching the event a good time, the players are having a great time, and there’s usually plenty of action, a few surprises, and a great coach who leads the team. Your elearning audience is much like a sports team. As an elearning designer, your training should lead them to the finish line while they’re having a great time and benefiting from the experience.

Sports are all about goals. Whether it’s a team objective or individual player’s goal, everyone accomplishes milestones along the road to success. Everyone who takes your elearning course should likewise accomplish goals as they advance through their training. Perhaps they’ll even be able to show off their newfound skills at the end of your course.

No sports player would participate if he or she wasn’t having fun along the way (trust me, I quit three different sports while growing up until I found one that I liked and stuck with). Similarly, your elearning audience will quit if they’re not having fun during the learning process. You can incorporate games into your design to make learners more likely to stick around until the end.

A coach can make a big impact on players. Likewise, elearning designers play a critical role in each learner’s experience. eLearning designers provide experiences and offer feedback that help users gain important skills. An elearning course should include valuable information, real-world examples, and feedback to coach learners from beginning to end, and should prepare them to encounter the same situations in the workplace. Remember, that when learners are rapidly taking in new information, a game or activity can provide a much-needed break.

Finally, every athlete knows that practice makes perfect. Even if a professional athlete is “top player,” he or she still knows to keep practicing, improving, and learning new skills. Remember that audiences of your elearning course can always use a refresher or more practice. Even if they’ve finished taking your course, there’s always more to learn and brush up on. Make sure to provide follow-up activities or assessments to keep every learner on his or her toes so they’re ready to go up to bat whenever.

 

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The Economics of Education https://www.opensesame.com/site/blog/economics-education/ https://www.opensesame.com/site/blog/economics-education/#respond Thu, 07 Apr 2016 00:00:00 +0000 /site/?p=1652 Education. Education is something that has ubiquitously changed and improved lives and humans since the dawn of humanity. It has constantly been undergoing new developments and changes, and with the rise of the internet, it is changing once again. eLearning; hailed as ‘the new future’ is already sweeping the earth due to its ease, instant... Read more »

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Education. Education is something that has ubiquitously changed and improved lives and humans since the dawn of humanity. It has constantly been undergoing new developments and changes, and with the rise of the internet, it is changing once again. eLearning; hailed as ‘the new future’ is already sweeping the earth due to its ease, instant availability, and its precision of topics. Many embrace eLearning, while some fear it and do not trust it. Regardless of your stance on eLearning, investing in it could be one of the smartest moves to make.

According to marketsandmarkets.com, the LMS market will be worth almost 8 Billion Dollars by 2018. This may seem low, but it shows a massive increase in value from a previously non-existent market. The entire eLearning market will be worth an estimated 51 Billion Dollars by 2016.

The biggest concern with eLearning is that it is unsuccessful and destroys the intrapersonal teaching/learning experience. These concerns make many investors weary of even approaching eLearning as a possible financial prospect. However, case studies show that eLearning is very successful at imparting knowledge and being a better overall method than traditional teaching strategies.

Education is a strong investment in the modern economic climate because of the existence of the current knowledge-based economy. E-learning can contribute to economic growth by increasing access to education in society as a whole, while simultaneously avoiding constraints related to location, time, and intervals of teaching and learning systems. eLearning also allows many people to have access to education who would not otherwise.

eLearning is indeed the future, the only reasonable decision is to embrace and invest in it, leading to a full realization of your investment, and a revolution in education.

 

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3 Tricks to Beat Loud Distractions at Work https://www.opensesame.com/site/blog/3-tricks-beat-loud-distractions-work/ https://www.opensesame.com/site/blog/3-tricks-beat-loud-distractions-work/#respond Tue, 05 Apr 2016 00:00:00 +0000 /site/?p=1653 Currently at OpenSesame, we’re all a bit distracted. You see, right outside our window there is ongoing construction, and the sound of jackhammers at 10 in the morning isn’t the best way to get ideas flowing. At certain points throughout the year, there will be distractions out of your control. Whether it be construction, an... Read more »

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Currently at OpenSesame, we’re all a bit distracted. You see, right outside our window there is ongoing construction, and the sound of jackhammers at 10 in the morning isn’t the best way to get ideas flowing. At certain points throughout the year, there will be distractions out of your control. Whether it be construction, an office celebration, or really anything with loud noises, sometimes you need to get work done, but your regular routine just isn’t cutting it.

 

Follow these three tricks to turn a headache into a productive day:

1. Ambient Music

 

As mentioned before (link to music blog), music can increase productivity while at work. Likewise, it works great for beating out distractions. In order to beat out distractions, ambient or passive music works best. Spotify, Soundcloud, and other streaming services provide excellent playlists apt for tuning out loud distractions.

 

2. New Location

 

No, moving from your desk three desks down won’t do. A new location in this scenario should be somewhere completely out of your normal proximity. If your office is large enough and allows, try moving a floor over or to the opposite side of your building. This new setting might not feel as welcome at first as your regular desk or office, but without the loud distraction it will at least serve as somewhere to get work done.

 

Another location option that works wonderfully for some people is moving to the great outdoors. This would most likely only work if you are able to work without Wi-Fi for an amount of time. However, if you are able to find a park or outdoor area nearby, this can serve as the perfect mini-vacation to recharge your focus and finish your work.

3. Flip Your Schedule

 

Do you normally eat lunch at 11:30? Work out right after work? Check social media around 2? Whatever it may be that you do to break up your day, flip your schedule around and perform this activity now. Give in to the distraction and let it disrupt your day. However, by flipping your schedule in this way, you are still allowing yourself to get the same amount of work done.

 

 

On certain days, loud distractions are out of your control. Rather than letting these distractions halt your productivity, change up your normal routine. It might seem strange at first, but ambient music, a new location, or flipping your schedule can all help you finish your work and overcome the distraction.

Have any other tricks for beating out loud distractions? Let us know and leave them in the comments below!

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Advance Your Project Management Career With eLearning https://www.opensesame.com/site/blog/advance-your-project-management-career-elearning/ https://www.opensesame.com/site/blog/advance-your-project-management-career-elearning/#respond Tue, 29 Mar 2016 00:00:00 +0000 /site/?p=1654 The bridge you drove over on the way to work this morning, the coffee you picked up at the drive-thru, the office you work in – all of these of these things you encounter on a daily basis without a second thought were developed through successful project management. Project management is the process of initiating,... Read more »

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The bridge you drove over on the way to work this morning, the coffee you picked up at the drive-thru, the office you work in – all of these of these things you encounter on a daily basis without a second thought were developed through successful project management. Project management is the process of initiating, planning, organizing, and controlling processes and resources to reach the final project goal. This can range from planning a product release to implementing a new database system at work.

Project management is critical to reaching your project goals. By effectively managing and planning ahead, you can save time, money, and resources. Successful project management ensures that you will accomplish what you intended and your objectives will be reached efficiently. To help you reach these goals, the Project Management Institute provides a wide range of resources and support.

The Project Management Institute (PMI) is the world’s leading not-for-profit professional membership association for the project management profession. The organization sets standards and provides certifications, academic research, professional development courses, networking opportunities and more to help you improve organization and progress professionally.

To maintain your PMI certification and track career development, the association requires continuing education by earning Professional Development Units. OpenSesame currently offers over 350 courses to help you earn these PDUs and advance your project management career! Below we’ve highlighted a few helpful courses:

The Project Framework by Cegos

Outlining your project goals with each team member helps ensure project success. Before beginning, it’s important to establish milestones and guidelines. This course helps you understand the importance of project preparation, helps you define your own project framework and set your goals.

Project Management: Aligning Projects to Organization’s Strategy by Vado

Your work should always align with your company’s overall goals and strategies. This course will help you understand how your work connects to the overall strategy through the use of a video and implementation worksheet to ensure that you are effectively contributing the team.

Know the Competition by Vado

It’s crucial to know your competition to help you differentiate your product from the rest. This course will help you understand your competition and marketplace in order to better understand your customer, identify ways to improve your product, and help your business stand out from the rest.

Assess and Minimise Project Risks by Cegos

With so many changing variables, risks and opportunities throughout the course of a project can alter the original plan. However, knowing how to minimize risks and seize opportunities is key to being a good project manager. This course will help you analyze threats and opportunities to make the optimal choice for your project.

With the wide variety of courses offered on OpenSesame, it’s easy to earn PDUs and maintain your certification, as well as expanding your knowledge of project management!

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Tech Etiquette in the Workplace https://www.opensesame.com/site/blog/tech-etiquette-workplace/ https://www.opensesame.com/site/blog/tech-etiquette-workplace/#respond Thu, 24 Mar 2016 00:00:00 +0000 /site/?p=1655 From scheduling tools to office instant messaging apps, there’s no denying that we need increasing amounts of technology to make any business run smoothly. The latest tech can help improve your workplace’s productivity and communication, but only if used wisely. To keep your workplace environment constructive and efficient, keep these tips in mind when utilizing... Read more »

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From scheduling tools to office instant messaging apps, there’s no denying that we need increasing amounts of technology to make any business run smoothly. The latest tech can help improve your workplace’s productivity and communication, but only if used wisely. To keep your workplace environment constructive and efficient, keep these tips in mind when utilizing both your office’s and your own devices:

  • Avoid phone use when talking to others: When conversing with someone else, do not interrupt the conversation to use your phone. Whether having a casual conversation with your boss in the hall or discussing the latest sales report with a co-worker, answering a call or responding to a text in the middle of a discussion signals to the other person that you are uninterested or not paying attention. If your phone does ring during conversation, it’s respectful and polite to focus on your co-worker, silence the notification, and respond to it later.

  • Silence your phone: During meetings or other important events, your phone should remain on silent, not vibrate. You may not realize that the sound of your phone vibrating from every text, notification, or call can become very distracting to others if it happens often.

  • Use headphones only when appropriate: Listening to music can be a great way to boost your mood and productivity, but limit using headphones and listening to music to solo work time. Not only does it suggest to others that you aren’t listening (even though you may be), wearing headphones while talking to others is disrespectful.

  • Respect reservations: Your office may have reservations to use certain devices or book conference rooms. When using any of these resources, always respect others’ reservations. Make a reservation and check the schedule to make sure you won’t delay an important meeting or inhibit someone else’s work.

  • Be smart about personal calls: Limit your time spent on personal calls at the office. After all, you are there to work. Additionally, be aware of your surroundings. Take calls in a place where you won’t disturb others trying to work and keep your volume to a minimum.

  • Don’t overuse shared resources: For shared technology, such as projectors or computers, please remember to log off when you’re finished. Someone may be waiting to use it, but a quick glance showing someone is already logged in makes them assume it’s being used.

 

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Frank Lee Shares His Fundamental Steps of Leadership https://www.opensesame.com/site/blog/frank-lee-shares-his-fundamental-steps-leadership/ https://www.opensesame.com/site/blog/frank-lee-shares-his-fundamental-steps-leadership/#respond Tue, 22 Mar 2016 00:00:00 +0000 /site/?p=1656 At OpenSesame we’ve been fortunate enough to welcome Frank Lee, leadership professional and founder of Frank Lee Associates, to our office to share some of his  leadership and management training. With expertise in management, leadership, team, and organizational effectiveness, Frank has been educating our office on a range of professional development topics that we’ll be... Read more »

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At OpenSesame we’ve been fortunate enough to welcome Frank Lee, leadership professional and founder of Frank Lee Associates, to our office to share some of his  leadership and management training. With expertise in management, leadership, team, and organizational effectiveness, Frank has been educating our office on a range of professional development topics that we’ll be featuring on our blog.

In Frank’s introductory session, he covered thee three fundamental steps of leadership, a topic relevant for both individuals in a leadership or management position and for employees looking to advance their careers and improve their leadership abilities. Frank’s coaching on leadership covered communication, conflict, and proactive change, while his three steps emphasized the importance of considering your future goals as well as the present reality. Whether or not you’re currently in a management or leadership role, Frank’s vision of leadership is relevant and valuable for professionals at any stage of your career and personal life:

1. Future Vision

Future vision is the larger goal you want to see yourself achieve. According to Frank, the sports theory of visualization can help with realizing your future vision. Where do you see yourself in exactly one year from now? Try picturing it as vividly as possible, paying attention to sensory details that you can picture experiencing. The more compelling and clear your future vision is, the more likely you are to realize it.

2. Current Reality

If future vision is the driving motivation for leadership, the current reality is your present stage. In contrast to where you see yourself advancing, you must assess where you are currently in your personal and professional life. Frank explains that the gap between your current reality and future vision is what should compel you to move forward to achieve your future vision.

3. Initiatives and Interventions

Initiatives and interventions into the normal status quo are what propel your leadership skills forward. Frank explains that leadership requires conflict and change as leaders search for new and innovative ways to disrupt “business as usual.” Consider how you can hone your leadership skills as you seek interventions and initiatives to challenge the status quo.

Stay tuned for our continuing posts on Frank Lee’s leadership training and let us know in the comments below what you think about the fundamental stages to leadership!

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5 Benefits of an Intern Program https://www.opensesame.com/site/blog/5-benefits-intern-program/ https://www.opensesame.com/site/blog/5-benefits-intern-program/#respond Fri, 18 Mar 2016 00:00:00 +0000 /site/?p=1657 Internships are valuable experiences to have before the real job search begins. It’s an opportunity to enter a professional environment where they can make connections, learn new skills, and determine where their interests lie. You might be wondering how these interns can benefit you. Here are five benefits of establishing an intern program in your... Read more »

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Internships are valuable experiences to have before the real job search begins. It’s an opportunity to enter a professional environment where they can make connections, learn new skills, and determine where their interests lie. You might be wondering how these interns can benefit you. Here are five benefits of establishing an intern program in your company!

  1. Better recruitment process

Every company’s goal is to find the best and most qualified candidate for the job. Adopting a solid intern program will produce good reviews from interns, who can then refer other top-quality students to the company. Furthermore, hiring interns will allow you to assess their strengths and skills that is not always apparent on a resume, and be able to offer full-time employment upon completion of the internship to those who prove their competence.

  1. Developing the Next-Generation Workforce

A company that hires interns shows that they are willing to train the next generation’s workforce. By doing so, you are giving back to the community and supporting the development of these students. This is beneficial for any company, as these soon-to-be hires will gain skills necessary in the professional world.

  1. Mentor/Mentee Growth

Having interns means that you will get the opportunity to teach and help them grow throughout their experience. Teaching and learning are equally valuable experiences, and you will gain both through the adoption of an intern program. Interns will no doubt be asking you a lot of questions about the company, the industry, and the workforce in general. It is important that current employees are able to answer these questions.

  1. New perspectives

Interns tend to be younger than regular employees, and will offer a completely different perspective. The new Generation Z has been wired to depend on technology, social media, and digital devices to carry out their work. Collaborating with others with different mindsets will allow employees to broaden their horizons and produce new and innovative ideas.

  1. Inexpensive resources

Interns are very inexpensive. They do not require pensions, health care, or severance packages. It’s a good opportunity to take advantage of motivated, ready-to-learn students who are eager to learn more about the industry.

Do you have interns? Do you plan on hiring any in the future? How would you help transition interns into the workforce? Let us know in the comments below!

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Why Critical Thinking is Essential for the Workplace https://www.opensesame.com/site/blog/why-critical-thinking-essential-workplace/ https://www.opensesame.com/site/blog/why-critical-thinking-essential-workplace/#respond Wed, 16 Mar 2016 00:00:00 +0000 /site/?p=1658 What does critical thinking mean to you? If you think back to your undergraduate philosophy or humanities course, perhaps you recall being encouraged to apply critical thinking to interrogating texts and ideas with open-mindedness, logic, and reason. Though the term can encompass a multitude of definitions, practicing critical thinking involves observation, interpretation, analysis, and inference.... Read more »

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What does critical thinking mean to you? If you think back to your undergraduate philosophy or humanities course, perhaps you recall being encouraged to apply critical thinking to interrogating texts and ideas with open-mindedness, logic, and reason. Though the term can encompass a multitude of definitions, practicing critical thinking involves observation, interpretation, analysis, and inference. But critical thinking doesn’t just happen in the classroom. Have you ever considered how your critical thinking skills can serve you in the workplace? Or, how you can train your employees in critical thinking and problem solving?

Critical thinking has become an increasingly-demanded skill in the workplace. Job candidates often add “critical thinking” to their resumes’ list of marketable skills and strengths. Employers desire intuitive, analytical job applicants, especially as the Harvard Business Review reports, business schools often favor quantitative skills over qualitative ones. Critical thinking may be de-emphasized in some business programs, but employers’ need for self-starting, self-aware, and intuitive employees has not diminished. So, how can employees gain these crucial skills to make themselves more marketable to employers? Similarly, how can business foster critical thinking through workplace training and education?

For employers seeking to train and employees looking to enhance their critical thinking, online courses can be an ideal space to gain these crucial skills. An elearning course in Critical Thinking Skills is a great place to start! Or, consider the following essential elements that make up critical thinking:

1. Logic

Logic is the foundation of critical thinking. Dating back to Socrates and the early philosophical model of questioning and reasoning, logic requires that you examine all premises and factual claims before drawing conclusions. In the workplace, you should strive to set aside other factors that affect your thinking and logically analyze the facts and information before you.  

2. Open-Mindedness

A hallmark of critical thinking is remaining open to all ideas, regardless of your own biases or prior assumptions. Practice temporarily shelving your established thinking to stay open to new ideas and information that could enhance your work and productivity.

3. Curiosity

Merriam-Webster Dictionary defines curiosity as “interest leading to inquiry,” a key idea for the practice of critical thinking. Approaching a new situation, new information, or even a new colleague with curiosity allows you to be open to the process of inquiry and critical thinking.

4. Adaptation

Critical thinking also requires adaptation, or the willingness to remain flexible and open-minded when new information or ideas arise. Adaptation sets critical thinking in opposition to linear, established, and normative ways of thinking. Always be ready to adapt when nonlinear, alternate ways of thinking can shift your workplace paradigm.

5. Collaboration

Critical thinking also requires collaboration to disseminate and gain knowledge from others around you. Sometimes your best projects or ideas may come from collaborating with someone with a different perspective, so approaching workplace collaboration as an opportunity for critical thinking is a worthwhile practice.

What are your best practices for critical thinking? How do you foster critical thinking in your workplace? Let us know in the comments below and try out a critical thinking course from OpenSesame today!

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OpenSesame Announces Training Jam in Portland, Oregon April 22-24, 2016 https://www.opensesame.com/site/blog/opensesame-announces-training-jam-portland-oregon-april-22-24-2016/ https://www.opensesame.com/site/blog/opensesame-announces-training-jam-portland-oregon-april-22-24-2016/#respond Thu, 10 Mar 2016 00:00:00 +0000 /site/?p=1659 Portland, OR (10 March 2015) – OpenSesame is pleased to announce the dates of the first annual Training Jam, a gaming hackathon created to foster innovation and explore new formats for employee development. ​Approximately 40 game developers will be given their choice of 5 training topics that are relevant to today’s business needs, and over... Read more »

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Portland, OR (10 March 2015) – OpenSesame is pleased to announce the dates of the first annual Training Jam, a gaming hackathon created to foster innovation and explore new formats for employee development.

​Approximately 40 game developers will be given their choice of 5 training topics that are relevant to today’s business needs, and over the course of a weekend work to create a new and unique approach to knowledge communication. Over $4,000 in cash and prizes will be awarded at the end of the Training Jam in different categories: Best Game Prototype, Best Game Concept, and Participants’ Favorite.

Why is delivering knowledge via gaming important? Millennials are now the largest generation in the workforce, with Generation Z just starting their first jobs. These two generations are accustomed  to getting entertaining and educational content from YouTube, Snapchat, social media channels, and other online sources. If the training content that these new generations encounter in the workplace isn’t received well, it won’t hold their attention, won’t engage them, and ultimately won’t be effective. That translates to a big problem for organizations recruiting a generation that consistently cites access to career advancement training as something that is extremely important to them.

The status quo  is “Gameification”, which is  adding entertainment elements to course design,and has had mixed results. OpenSesame wants to forge a new path.

“This isn’t about elearning gamification, where game-like elements are layered onto traditionally designed courses. Instead we want to spur innovation by having independent game designers, experts in entertaining and engaging users, create real games that transfer knowledge. We want to see if we can trainify gaming, not gamify training,” – states Josh Blank, Co-Founder, and SVP & GM at OpenSesame.

A project like this is a natural for OpenSesame. Founded as an innovative answer to a need in the corporate training world for curated, relevant, quality and affordable off-the-shelf courses, OpenSesame has always pushed the boundaries.

“Innovation that has practical applications is in our DNA, so bringing diverse groups together like corporate learning experts and game designers to pioneer a new way of thinking in course design seemed instinctive to us,” said Blank.

To assist with the endeavor, OpenSesame has put together a group of experts to mentor the competitors and help judge the final products. The judges include:

  • Bob Gerard, Gaming Industry Veteran

  • Casper Mørck, Siemens, Manager Learning Technology – Americas

  • Dan Myers, Starz VP Organizational Development

  • Jana Humphreys, Vivid Learning Systems, Director – Learning Solutions

  • Megan Riede, PubMatic Director, Learning and Development

  • Peter Lund, SuperGenius Studio COO

The Training Jam powered by OpenSesame will take place at DeskHub (334 NW 11th Ave) in Portland, Oregon April 22-24, 2016.

Hashtag: #TrainingJam2016

To learn more about the Training Jam, visit www.Training-Jam.com or follow @trainingjam on Twitter.

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4 Must Watch TED Talks for Anyone in the eLearning Industry https://www.opensesame.com/site/blog/4-must-watch-ted-talks-anyone-elearning-industry/ https://www.opensesame.com/site/blog/4-must-watch-ted-talks-anyone-elearning-industry/#respond Wed, 09 Mar 2016 00:00:00 +0000 /site/?p=1660 TED Talks are known for inspiring and educating individuals on a variety of topics, ranging anywhere from education to entertainment to the latest technology. Highlighting changes in education and online technology, we picked out four of our favorite talks perfect for those in the elearning industry: Salman Khan: Let’s use video to reinvent education The... Read more »

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TED Talks are known for inspiring and educating individuals on a variety of topics, ranging anywhere from education to entertainment to the latest technology. Highlighting changes in education and online technology, we picked out four of our favorite talks perfect for those in the elearning industry:

Salman Khan: Let’s use video to reinvent education

The man behind Khan Academy discusses why he originally started producing the online educational videos and its rapid rise in popularity. Rather than typical lecture-based classes, he urges teachers to assign the online lectures for homework and use class time to interact, do assignments, and provide help as needed – use technology to “humanize the classroom.” Using elearning, Salman Khan emphasizes how students can truly master topics before moving on, unlike in traditional classrooms.

Sugata Mitra: Build a school in the cloud

Sugata Mitra imagines a new type of school that utilizes the cloud to provide students with the resources and opportunity to learn. Without a traditional classroom or teacher, the children learn from the online courses and their peers. Children encourage each other, and without the aid of a teacher, effectively learn the material from what are now called Self-Organized Learning Environments. It’s quite remarkable to see the true value of elearning worldwide — especially the impact Mitra has on those lacking other educational resources.

Daphne Koller: What we’re learning from online education

Daphne Koller, co-founder of Coursera, is using the data from students taking online courses to better understand how people learn. From the benefits of peer grading to the shift away from traditional lecture formats, this huge data pool has allowed for expansive research on the effectiveness and benefits of online learning. Analyzing conversations, assignments and test answers, this data can be used to further improve education and find the best learning strategies, both online and in person.

Ken Robinson: Do schools kill creativity?

Ken Robinson argues that our current education system is stifling creativity. With coursework and testing becoming more standardized globally, students are forced into learning the select few subjects (e.g. math and science) in a set way. It is equally as important to cultivate creativity in education to better both ourselves and society. Although this talk does not explicitly discuss elearning, Robinson makes a strong case for why education needs to continue to evolve beyond the typical classroom.

Do you have a favorite TED Talk? Share it with us in the comments!

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4 Steps to Mastering the Art of Negotiation https://www.opensesame.com/site/blog/4-steps-mastering-art-negotiation/ https://www.opensesame.com/site/blog/4-steps-mastering-art-negotiation/#respond Thu, 03 Mar 2016 00:00:00 +0000 /site/?p=1661 Negotiation is an invaluable skill in any setting. While the idea of negotiating may not come as easily to some, understanding the fundamentals can be the difference between things ranging from high and low salaries and even vacation days. It can also be the difference between winning over clients and keeping a robust customer base.... Read more »

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Negotiation is an invaluable skill in any setting. While the idea of negotiating may not come as easily to some, understanding the fundamentals can be the difference between things ranging from high and low salaries and even vacation days. It can also be the difference between winning over clients and keeping a robust customer base.

Below are a few helpful hints to improving your negotiating skills:

  1. Research

Before you ask for something, you need to fully understand what it is you want and what you could be up against. What is it that the other party wants in the situation and how can you best leverage what you have to offer? It’s important to understand the company’s history. Has what you’re asking for already been asked before? How did that situation end up? How similar is your situation? There’s nothing worse than being blindsided in the middle of negotiation talks. If you do your homework, you’ll be more prepared to take any punch that comes your way.

  1. Consider Your Approach

Different settings cater to different types of needs. Before negotiating, make sure to consider how you want your approach to be received. Does it make a difference if the conversation is in public or private? Will it be more effective if the conversation is informal? Is it more appropriate to schedule a formal meeting? Managers and coworkers react differently in different settings and understanding what works best for your company is imperative and can be the difference between a “yes” and a “no.”

  1. Never be Afraid to Ask

Mustering up the ability to ask a question, although daunting at times, can reap surprising benefits. The famous book on gender inequality in the workplace, Women Don’t Ask, revealed people who do negotiate average a 7% increase in salaries alone. If you never ask, you’ll never truly know what the limitations of your situation are. Also, it’s important to advocate for yourself and for others. Learning how to do so earlier rather than later will only help later down the road and will give you better insight on future negotiating power.

  1. Negotiate

During the negotiating process, be mindful of the fact that you may be confronted with conflicting ideas, not conflicting people. Negotiating can be tricky and remembering that things aren’t meant to be taken personally is important to understand. Whether or not you are the first person to make an offer, make sure to remember what your goals are and what the absolute minimum is that you are willing to accept. In today’s age you don’t have to scream the loudest or be the tallest person in the room to be heard. However, make sure to back up your points with data and facts. It is much more difficult to argue over facts than opinions.

 

As Chester L. Karrass once said, “You don’t get what you deserve, you get what you negotiate.” Follow these steps and you’ll be on your way to improving your negotiating prowess!  

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5 CEO Tested Reasons For Calling Meetings https://www.opensesame.com/site/blog/5-ceo-tested-reasons-calling-meetings/ https://www.opensesame.com/site/blog/5-ceo-tested-reasons-calling-meetings/#respond Tue, 01 Mar 2016 00:00:00 +0000 /site/?p=1662 How many times have you been called into a meeting only to spend the first half trying to figure out why everyone was called there and what you should be talking about? Too often we find meetings a waste of time and would rather work alone and try to relay information through email and messaging... Read more »

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How many times have you been called into a meeting only to spend the first half trying to figure out why everyone was called there and what you should be talking about? Too often we find meetings a waste of time and would rather work alone and try to relay information through email and messaging platforms.

 

Regardless of our opinion, hopefully we can all admit that there is certainly a time and place when meetings are necessary. Don Spear, Founder and CEO of OpenSesame, holds five reasons why you should call a meeting. Stick to Don’s reasons listed below, and coworkers will begin to view meetings as a necessary part of work productivity.

 

  1. Report Results

Whether it be quarterly earnings or how well you were able to develop sales leads at a recent trade show, the main idea behind this meeting is results, numbers, figures, or anything tangible that can be shown.  

There is no reason that you cannot simply send out an email showing this report. In fact, sending out an email or sharing a document prior to this meeting is a crucial first step. The purpose of the meeting is to allow everyone to openly dissect and analyze what exactly these results mean for the company.

  1. Look to the Future

An organization will only last as long as it is planned out to last. A fundamental part of any organization is constantly looking to the future and planning which direction to go in. This needs to be a collective goal or direction, so setting up a meeting for a time like this allows everyone to contribute and the whole organization to know which direction they are supposed to be going in.

  1. Ideas for Input

Notify those who are to be involved in this meeting of the plan days or even weeks in advance  so that they have time to mull over the idea and are able to provide input once it is time for the actual meeting. Your team should hopefully come prepared with well thought out ideas that can be seriously considered.

A pro tip for this kind of meeting is make sure to ask every person in the room for ideas. More introverted people may have brilliant ideas in their head, but are waiting to be called on to share.

  1. Get Commitment

Sometimes you have to call a meeting purely to hammer a plan down and guarantee certain people are going to perform certain actions. This is simply to hold team members accountable that they are going to commit to the plan.

  1. Get Approval

This meeting is mostly needed when pitching plans or ideas to your manager or boss. One important thing to take into account when setting up this kind of meeting is that the idea or plan should be completely ready to go if your boss or manager approves. The point of this meeting is not to pitch an idea, get approval, and then say, “Great, let me get started on that”. The point of this is as a final check of approval before actually implementing the plan.

Meetings have unfortunately become thought of as wastes of time in many office settings. This is probably because meetings are being called for the wrong reasons, and when they are being called for the right reasons, people are not prepared. By following OpenSesame Founder and CEO Don Spear’s “Five Reasons for Meetings”, your office will hopefully begin to view meetings as a time for work to progress and not stand still.

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Don't Let Imposter Syndrome Hold You Back from Workplace Confidence https://www.opensesame.com/site/blog/dont-let-imposter-syndrome-hold-you-back-workplace-confidence/ https://www.opensesame.com/site/blog/dont-let-imposter-syndrome-hold-you-back-workplace-confidence/#respond Wed, 24 Feb 2016 00:00:00 +0000 /site/?p=1663 “I’m not qualified for this job.” “I didn’t major in business in school.” “I feel like a fraud.” “There’s someone else who could do this job better than I can.” Have you ever had any of these self-negating thoughts? More than likely, at one point or another in your life, you’ve experienced what psychologists label... Read more »

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“I’m not qualified for this job.” “I didn’t major in business in school.” “I feel like a fraud.” “There’s someone else who could do this job better than I can.”

Have you ever had any of these self-negating thoughts? More than likely, at one point or another in your life, you’ve experienced what psychologists label “imposter syndrome.” Put simply, imposter syndrome is the tendency to discount your own successes and doubt your abilities. The term first appeared in the early 1970s, when two researchers, Pauline Rose Clance and Suzanne Imes studied a group of successful women and began to notice a trend among their subjects. Clance and Imes discovered that many of the women they studied were plagued by what they labeled the imposter phenomenon, or the persistent belief that “they are really not bright and have fooled anyone who thinks otherwise.” Ironically, imposter syndrome often plagues high-achieving, successful individuals who are the only ones who see themselves as imposters or frauds. High-profile professionals and celebrities like Kate Winslet and Sheryl Sandberg admit to struggling with imposter sydrome, while research has shown it especially affects women and minorities more frequently than men.

Given the prevalence of imposter syndrome, especially among business professionals and executives, it’s worth discussing what a person can do to minimize the self-deprecating thoughts that may hinder workplace success and performance. If you’ve ever struggled with imposter syndrome, consider the following tips to reduce your intellectual self-doubt:

Label your thoughts and emotions

The first step to identifying your imposter syndrome is recognizing what drives you to negate your abilities. Perhaps you catch yourself thinking, “I’m a fraud,” or perhaps your imposter syndrome manifests more subtly when you second guess yourself or feel insecure about your abilities. Whatever form the thoughts and emotion that fuel your imposter syndrome take, try to begin recognizing and identifying them as false and unconstructive.

Find support

After you identify the thoughts and emotions that fuel your imposter syndrome, find safe friends or colleagues you can discuss your feelings with. If you open up and share your vulnerabilities with a trusted friend, you can gain a valuable outside perspective to help affirm your abilities and boost your self-confidence.

Focus on your accomplishments

In the midst of intellectual self-doubt, try to step back and think about what you do well or qualities you like about yourself. Changing your imposter syndrome mindset could as simple as redirecting your thought processes when confronted with an anxiety-producing scenario. Nervous about an upcoming presentation? Instead of thinking, “I’m not qualified to give this presentation and everyone will know it,” tell yourself, “I know what I am talking about and I will project confidence and professionalism to my colleagues.” If you reframe your thinking through positive self-affirmations, you can eventually begin to shift your mental paradigm.

Have you ever struggled with imposter syndrome? What has helped you to overcome it? Let us know in the comments below!

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Stereotype Threat in the Workplace: What Your Business Should Know https://www.opensesame.com/site/blog/stereotype-threat-workplace-what-your-business-should-know/ https://www.opensesame.com/site/blog/stereotype-threat-workplace-what-your-business-should-know/#respond Thu, 18 Feb 2016 08:00:00 +0000 /site/?p=1664 The world is filled with a host of positive and negative stereotypes. Most of us are familiar with various stereotypes and have even stereotyped ourselves. However, more recent social science studies have proven that stereotypes can materialize to the point where they can actually hinder the daily lives of employees. Stereotype threat, though hard to... Read more »

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The world is filled with a host of positive and negative stereotypes. Most of us are familiar with various stereotypes and have even stereotyped ourselves. However, more recent social science studies have proven that stereotypes can materialize to the point where they can actually hinder the daily lives of employees. Stereotype threat, though hard to identify at times, is active and  alive in many workplace settings whether we know it or not. Read below to learn more about how stereotype threat can affect your business.

Definition

What is stereotype threat? Claude Steele, professor at Stanford University and famous for his book Whistling Vivaldi, defined stereotype threat as, “a feeling of anxiety in a situation where a person has the potential to conform to a negative stereotype about his or her social group, whether that is race, gender, socioeconomic class or any other aspect of identity.” For example, a 2002 study conducted by Professors Kray, Galinsky, and Thompson showed that women pursuing an MBA faced stereotype threat related challenges in mixed gender negotiations. The presence of a negative stereotype in a particular industry can contribute to lower performance. Other examples of stereotype threat include African Americans’ low scores on standardized tests, inequality of women in leadership positions, and low representation of ethnic minorities in CEO positions.

Causes

What causes stereotype threat? Steele noted that stereotype threat can be triggered by low minority representation and feelings of inferiority inherent in certain types of organizational structures. In workplace settings, stereotype threat can prevent employees from applying for jobs, from asking for promotions, and from performing well within an organization. People challenged with stereotype threat recognize that there are negative expectations placed on them. Consequently, they use up cognitive resources to either prove or deny negative preconceived expectations. Work evaluations with little holistic metrics is one example of an organizational structure that can trigger stereotype threat along with undermining comments made by coworkers.  

Effects

Stereotype threat does not always have to be overt and pervasive. Studies have shown that simply knowing that fact that it exists can reduce performance. Moreover, studies from the American Psychological Association have demonstrated that stereotype threat can also lead to higher levels of disidentification and disengagement. However negative impacts of stereotype threat can also include:

  • Anxiety

  • Reduced effort

  • Lower creativity, flexibility, speed

  • Reduced working memory capacity

Ways to Combat Stereotype Threat at Work

There is no clear way to eliminate stereotype threat at work. However, several studies have suggested the following:

  • Enhance job training to make people feel prepared and valued

  • Positively shape the background information about a task

  • Stress the importance of effort and motivation along with results

  • Watch out for undermining signals

Stereotype threat can be tricky to identify and hard to fix. There are institutional and historical forces that contribute to the presence of stereotype threat. However, making sure that your business is aware of stereotype threat and taking steps to reducing its detrimental effects on employees can make a significant difference not only in morale, but also productivity.

 

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Guest Post: Three Learning Essentials In 2016 https://www.opensesame.com/site/blog/guest-post-three-learning-essentials-2016/ https://www.opensesame.com/site/blog/guest-post-three-learning-essentials-2016/#respond Mon, 15 Feb 2016 18:32:34 +0000 /site/?p=1665 The way we live and work has changed fundamentally over the past decade or so, driven primarily by the arrival of the internet. The implications of these changes are profound and far reaching. In particular, they affect anyone whose role centres on information. And that includes the L&D profession. L&D has traditionally been all about... Read more »

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The way we live and work has changed fundamentally over the past decade or so, driven primarily by the arrival of the internet. The implications of these changes are profound and far reaching. In particular, they affect anyone whose role centres on information.

And that includes the L&D profession.

L&D has traditionally been all about our relationship with information. For almost all of human history – from the earliest Babylonian wax tablets to the printed books of the Twentieth Century – information was scarce. No longer. From the moment in late 1989 when Sir Tim Berners-Lee proposed an online information sharing system he called the World-wide Web, things began to shift.

 

A new world of information

We are still on that journey of change, but the single, most telling impact is clear: from a position of scarcity, information has become close to free and frictionless. It costs almost nothing to find the information you need, and you can share it almost instantly.

This challenges the traditional role of L&D. When I began as a trainer in the 1980s, there were two primary routes to information: the classroom and the book. That set the role of L&D clearly: we were to collect information, interpret it and deliver it – typically via live classes – to employees of the organisations we worked for. By and large, they were happy with the results and by revising our offering, say once a year, we could keep up with the pace of business.

No longer.

Now that information is almost free and frictionless, not only can employees usually find what they need to know in a moment, they can share it faster, too. As a result, business has sped up. The product life cycle for developing a new model of car, for example, has dropped from about 5 years to closer to 2.5. Stock in S&P 500 companies which was held an average of 60 years in the 1960s in now held for less than 20 years. Business is harder and faster and a watchful Wall Street will punish any mistakes without hesitation.

 

A new world of learning

In this environment, training employees with an annually revised roster of classes – whether face to face or online – is no longer viable.

To be sure, some companies have stuck to this approach. They are in what I call the zone of ‘Comfortable Extinction’, ignoring reality until it eventually side swipes them and their business goes under (think video chain Blockbuster which filed for Chapter 11 in 2010).

Other organizations demand a different approach, looking at three things in particular.

Course, resources and sources: If information is free, is a course always the right way to convey that information? If it is, who should author it? Can the L&D department afford to be one of thousands of departments world-wide engaged in the cottage industry of producing materials very similar to others, and very soon likely to be out-of-date?

A new role: These smarter organizations know that an L&D function is still essential, but also accept that its role has changed. It can no longer be fixated on information delivery, as if the Internet had never been invented, it must change what it does.

A new mind-set: Most of all, they know that in the Information Age, a successful, modern learning function is crucial to organizational success, but that the function must not only act differently in its new role, it must also approach that role with a new mind-set, focused on business need.

 

A new L&D function

I’ve spent my entire working life since the mid-1980s in learning and technology and it has never been more exciting, more dangerous or more full of potential. In travelling the world I regularly meet people who are doing great things in L&D. For them, and for anyone serious about supporting real learning – as opposed to being a vehicle for delivering information – this is a great time to be in the profession.

Please join me on Wednesday February 17th, 8am PST, when I’ll be delivering a webinar for OpenSesame where I discuss these topics in more detail, and focus practically on what you can do to take advantage of the current opportunities in L&D.

Just click to register for Three Learning Essentials in 2016. I look forward to seeing you online, discussing these important issues, and to helping you build an approach to successful organizational learning this year.

 

About the Author:

Donald H Taylor is a 25 year veteran of the learning, skills and human capital industries, with experience at every level from design and delivery to chairman of the board. He has been chairman of the Learning and Performance Institute since 2010.

A recognised commentator and organiser in the fields of workplace learning and learning technologies, Donald is passionately committed to helping develop the learning and development profession.

His background ranges from training delivery to director and vice-president positions in software companies. Donald has been a company director and shareholder for three companies through start up, growth and acquisition.

He is an influential writer and speaker in the fields of the professional development of L&D and of technology-supported learning. He was the 2007 recipient of the Colin Corder award for services to training and has chaired the Learning Technologies Conference since 2000. He also chairs the Learning and Skills Group, hosting its bi-weekly webinar programme, and edits Inside Learning Technologies Magazine. He is a graduate of Oxford University.

 

 

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Unconscious Bias in the Workplace https://www.opensesame.com/site/blog/unconscious-bias-workplace/ https://www.opensesame.com/site/blog/unconscious-bias-workplace/#respond Thu, 11 Feb 2016 08:00:00 +0000 /site/?p=1666 Unconscious biases are reinforced by the environments we grow up in and past experiences in our life. We could unknowingly be discriminating against people based on factors such as race, ethnicity, gender, sexual orientation and class. Remember–this doesn’t mean you aren’t a good person. However, it is necessary to address the existence of this phenomenon,... Read more »

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Unconscious biases are reinforced by the environments we grow up in and past experiences in our life. We could unknowingly be discriminating against people based on factors such as race, ethnicity, gender, sexual orientation and class. Remember–this doesn’t mean you aren’t a good person. However, it is necessary to address the existence of this phenomenon, and recognize the way our unconscious minds think. Here are 3 benefits of defying the unconscious bias in the workplace.

  1. Hiring process

Employers may sometimes find themselves comparing candidates based on factors that are unrelated to their qualifications. Often, these biases are conscious and deliberate. However, it’s possible that some people unintentionally associate groups to individuals. It’s natural to avoid people that would impede on the company’s growth, but it’s important to view each candidate objectively, and to prevent the unconscious bias from negatively affecting your decision-making. Addressing your unconscious bias may allow you to create a more diverse and balanced workplace.   

Solution: Kanjoya is a company that creates technology that will allow employers to keep track of their recruiting and employment process. Its tools can detect intent and emotions in language, and can identify when unconscious bias is interfering. Addressing discrimination at the hiring stage will result in significantly better decision-making void of prejudice.

  1. Workplace Environment

Having a balanced demographic representation doesn’t resolve this issue. Unconscious bias can exist in the form of harassment in the workplace. It is human instinct to utilize unconscious bias when interacting with others, as we use it to determine whether the situation is dangerous or not. However, employees will not be able to thrive in a hostile environment. In order to improve productivity, workers must set aside differences, and learn to be accepting of people regardless of their background.

Solution: It’s important to implement policies that will prevent future conflicts from occurring in the workplace. Your workers should know that they are in safe and welcoming environment, which can be done by requiring certain training courses. OpenSesame offers a wide range of courses focused on diversity promotion and harassment prevention.

  1. Personal Confidence

In the past, certain groups have not had the same rights and privileges that others were inherently born with. This continues even today, and the disparities seen in everyday life have altered our perspectives about their roles and positions in society. It’s easy for your beliefs and goals to follow that of the social norm–however, these beliefs can negatively affect your career advancement, and hold you back from showcasing your true potential.

Solution: Companies should make an effort to invest in the minority groups that are typically underrepresented in the workplace, or are often subject to bias and harassment. They must get rid of old assumptions and beliefs and replace them with new ones. If you have employees that aren’t confident in their own abilities, no one else will be either.

Defying the unconscious bias is a difficult task. You’re not always able to detect it, and even if you do, it is so ingrained in our lives that reversing it is a challenge. If you’re starting to question your self-judgement, or you’re just curious, consider taking the Implicit Association Test (IAT). The results of this test could lead to a discovery of implicit associations you didn’t know you had.

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What’s Your Enneagram? https://www.opensesame.com/site/blog/whats-your-enneagram/ https://www.opensesame.com/site/blog/whats-your-enneagram/#respond Tue, 09 Feb 2016 00:00:00 +0000 /site/?p=1667 The enneagram is a system which models human personality by identifying different core motivations. Each number describes a motivation and a behavior with which someone acts. In order to avoid negative or positive connotations, each personality and style is labeled by a number one through nine. The nine labels, listed below, speak to a variety... Read more »

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The enneagram is a system which models human personality by identifying different core motivations. Each number describes a motivation and a behavior with which someone acts. In order to avoid negative or positive connotations, each personality and style is labeled by a number one through nine. The nine labels, listed below, speak to a variety of styles and behaviors.

1: The Perfectionist

The ones will often have the highest standards and expectations. The standards they live by and subsequently expect from others are theirs and not universal. Ones tend to also have high integrity and principles.

2: The Helper

Twos look for the appreciation received from helping others. They usually shy away from the limelight but always are looking to assist others. Two are often very empathetic and sensitive, which causes them to be less confrontational than others.

3: The Performer

A three is one who works to get things done. They are often motivated by the acknowledgement of achievement. While they are very efficient, they lack patience and the ability to let others learn on their own.

4: The Individual

Fours are the most unique and individualistic. They strive to stand out in a crowd, as they want to be seen. Fours can often be described as wearing their emotions on their sleeves because their emotions swing violently.

5: The Thinker

Fives feel most secure by their acquisition of knowledge. While their building of knowledge is a great asset, it can often lead to continuous questions. They are often quiet, however when they do speak they command lots of respect because others know fives will have meaningful comments and thoughts.

6: The Questioner

Sixes are always questioning what might go wrong or what could go wrong. Oftentimes they assume the position of the devil’s advocate. Sixes can be described most concisely as “loyal skeptics.”

7: The Adventurer

Sevens are most known for living life to the fullest. They are teaming with ideas, but lack the wherewithal to follow through on those ideas. A seven is most challenged by logistics and technicalities, they simply have the vision.

8: The Boss

Eights walk into a room and immediately look to the person with the most power. Similarly, they want to have complete control of a situation as well. They often embrace confrontation, showing anger visibly when it occurs. Eights will usually gravitate towards positions of authority.

9: The Mediator

Nines are usually highly empathetic and are great listeners who bring lots of understanding. However, their empathy can often take over and cloud their true opinions, goals, and agendas. Many nines have a social cause dear to them and can be described as “peace makers.”

These nine styles of leadership and personality are not indications of what one does, but rather how one does something. The Enneagram is a great indication of self motivation, and highly recommended if you are considering learning a bit more about your own motivations.

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Instagram Tips for Your Business https://www.opensesame.com/site/blog/instagram-tips-your-business/ https://www.opensesame.com/site/blog/instagram-tips-your-business/#respond Thu, 04 Feb 2016 00:00:00 +0000 /site/?p=1668 Most businesses have made the transition to blogs, Twitter, and Facebook, (in fact, 84% of B2B marketers now use social media in some form), but the Instagram frontier still remains less navigated.  This leaves the opportunity for your business to stand out and lead the way in your industry! Instagram has potential for businesses as... Read more »

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Most businesses have made the transition to blogs, Twitter, and Facebook, (in fact, 84% of B2B marketers now use social media in some form), but the Instagram frontier still remains less navigated.  This leaves the opportunity for your business to stand out and lead the way in your industry! Instagram has potential for businesses as an almost purely visually oriented social media platform. It’s important to make sure that the photography you are posting matches with the current branding of the company. Think about your company’s goals in relation to an Instagram account.

Below are several tips on how your business can use Instagram effectively based on the three most common attributes companies wish to convey via social media:

Humanity: If your business is customer-service oriented or wants to show a side of humanity, don’t be afraid to use tasteful humor, or post pictures of employees (with their permission of course) to show that your company emphasizes its workers and has a beating heart. Show humanity and pride for work and it will show followers you care about them as well.  Start a “Behind-the Scenes” series to abate followers curiosity. If your company has Pizza Mondays or celebrates birthdays a certain way, bring along a camera next time and don’t hesitate to capture the moments.

Professionalism: Engaging and professional don’t have to be mutually exclusive. A company that prides itself in its formality and straightforwardness will be most effective with an Instagram feed that reflects that. To achieve sleek and eye-catching visuals, it might be a good idea to invest in a high quality camera for Instagram (this can be anything from a Canon rebel t3i to a smartphone camera). Make sure the lighting is good, I cannot emphasize this enough. Try your hand at photo-editing to increase clarity or colors. Good lighting means that nothing looks washed out, and conversely, nothing is in shadows that shouldn’t be. (In-app editing on Instagram allows you to increase/decrease ‘highlights’ and ‘shadows’.)

Marketing Products: As famous online entrepreneur and author Pat Flynn once stated, “Selling to people through social media is like going to a party, meeting somebody for the first time, and then saying, ‘Hey, do you want to buy this Tupperware?” That is, social media, including Instagram, isn’t about the products, it’s about the people. Anyone can browse products online at the website. What’s special about Instagram is the creativity; instead of selling a product, you can sell a lifestyle featuring your products. Really take advantage of this platform by connecting with your audience. This strategy can be just as productive on Instagram as it is on other visual advertisements on television or in magazines. Another way to market products on Instagram is by announcing giveaways, promotions, or contests that will encourage attention from (potential) followers.

Frequency is another thing to think about. As opposed to Twitter, pictures posted on Instagram usually stay relevant on someone’s feed longer instead of getting lost in the noise. This doesn’t mean every photo must be painstakingly crafted before posting, but make sure before you begin posting that there is a coherent theme to the pictures and a predetermined strategy.

Finally, when you share on Instagram, make sure to also share on your company’s other social media forums to maximize viewers. Make sure to follow OpenSesame’s instagram at @opensesamenow to see more creative and professional photos!

Happy Instagramming!

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Do's and Don'ts for Interviewing Success https://www.opensesame.com/site/blog/dos-and-donts-interviewing-success/ https://www.opensesame.com/site/blog/dos-and-donts-interviewing-success/#respond Tue, 02 Feb 2016 00:00:00 +0000 /site/?p=1669 As summer approaches, a new surge of students will begin looking for jobs. Whether you’re graduating and finding a full-time career, starting an internship, or just looking for a part-time summer job, it’s important to maximize your interview experience.  To help you ace your interview, we’ve put together a list of a few do’s and... Read more »

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As summer approaches, a new surge of students will begin looking for jobs. Whether you’re graduating and finding a full-time career, starting an internship, or just looking for a part-time summer job, it’s important to maximize your interview experience.  To help you ace your interview, we’ve put together a list of a few do’s and don’ts for help before and after the interview.

 

DO Look Professional

The way you dress and present yourself has a huge impact on the employer’s first impression during your interview. However, as many companies become more casual in daily office wear, knowing exactly how to dress appropriately can be more difficult. More companies no longer require business formal suits and dresses at work, opting for more casual dress codes instead.

Try to match the culture of the office. Showing up in a formal suit and tie, while everyone at the office wears jeans and flip-flops may indicate to the employer that you are not a good fit for the company. Conversely, coming underdressed can cause you to be perceived as lazy or unprofessional. Inquire ahead of time in order to dress appropriately, but when in doubt, it’s better to be overdressed than underdressed.

DO Come Prepared

Of course it’s important to bring everything you need: your resume, references, notebook, pen, etc., but it’s also essential to come mentally prepared. Research the company and position prior to the interview. Learn about what the company does and other info relevant to the position you’re applying for, such as earnings reports for a finance position. Knowing all this will better prepare you to answer questions the interviewer may ask, as well as provide you with useful questions to ask your interviewer. Coming into the interview completely clueless about the company can make you look unprepared and uninterested in the job.

DO Practice

“What are your greatest weaknesses?” “Where do you see yourself in five years?” I’m sure we’ve all been asked these questions, or have at least heard them before. Practicing your answers to typical interview questions can better prepare you. If you’ve done your research, you can try to anticipate the questions you may be asked relevant to your position. Brush up on your related skills, strengths and weaknesses, your experience, and other related details about yourself so you can easily recall the facts during the interview. Have a friend go through questions with you, look back at previous work you’ve done, anything to help you get practice before the actual interview. However, take care not to sound too rehearsed!

DON’T Be late

I’m sure this is obvious, but it cannot be stressed enough! Do not be late! Show up 10 to 15 minutes prior to your interview time. This will allow you to get organized and fill out any necessary paperwork. Running in at the last minute will leave you frazzled and will only make your interviewer assume you have poor time management skills.

DO Follow Up

After the interview is over, it’s always polite to thank your interviewer. While it was once expected to be handwritten mailed letters, changing business environments can make a thoughtful email just as acceptable. In addition to thanking those involved in the interview process, it’s also a chance to mention any important facts you may have forgotten in the interview. Remember to always remain polite and professional, even in an email.

 

These tips can help you ace the interview, both before and after. There are countless other tips and general rules to follow during the interview process, especially during the actual interview itself. For more information on this, OpenSesame offers numerous courses on the subject. You can simply browse our Interview Skills category for a specific course to fit your needs.

 

Whether entering the workforce for the first time or already a seasoned employee, the impression you make during an interview is crucial to landing the job. With changing workplace environments and practices, everyone should stay up-to-date with interview expectations and skills.

 

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The Truth About Competency Assessments https://www.opensesame.com/site/blog/truth-about-competency-assessments-0/ https://www.opensesame.com/site/blog/truth-about-competency-assessments-0/#respond Fri, 29 Jan 2016 21:47:07 +0000 /site/?p=1670 An effective competency assessment can provide valuable insight that helps an organization direct their learning & development activities, formulate individual coaching & learning plans, inform selection interviewing questions and refine job role descriptions- to name a few outcomes. Unfortunately most participants view assessments in the same light as they might a colonoscopy- necessary but incredibly... Read more »

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An effective competency assessment can provide valuable insight that helps an organization direct their learning & development activities, formulate individual coaching & learning plans, inform selection interviewing questions and refine job role descriptions- to name a few outcomes. Unfortunately most participants view assessments in the same light as they might a colonoscopy- necessary but incredibly invasive and uncomfortable. Not exactly something they circle on their calendar and anticipate with unbridled enthusiasm!

Why is it that a tool that can provide so much richness to the organization is held in such low regard by participants? In my experience, it is because the majority of the assessments deployed fail to meet the most basic ‘tests’ that are foundational to any competency assessment. This results in a very low level of engagement with both the process and results by all who participate and consequently very little yield for the disruption created.

Here are four (4) questions or ‘tests’ to determine whether your assessment is actually designed to measure competencies and deliver on the promised outcomes.

1. Are the competencies selected for inclusion in the assessment linked to business challenges or objectives?

  • If the primary objective is developing employees in order to achieve organizational objectives- how can the business objectives NOT be considered in the configuration of the assessment?

2. Do the competencies describe specific behaviors needed to execute the job roles targeted for assessment?

  • Aren’t behaviors the most reliable indicator of performance vs relying what people say (opinions or attitudes)?

3. Is the assessment configured to address important differences between job roles, job levels and business units?

  • How can you ensure the assessment is relevant to participants if important differences across job roles and business units are not considered?

4. Does the assessment help establish job role & job level competency proficiency standards?

  • Do you want there to be a shared understanding of the expected behaviors across the organization or would you prefer it be left up to individuals to determine?

There is no doubt that even the best designed assessment will be disruptive to the organization and engender concern from participants regarding it’s ‘true’ intent the and use of the output. If the intent is to measure competencies, then is critical that the assessment you deploy is truly a ‘competency assessment’ that generates actionable and meaningful output. The four (4) questions above will help you quickly identify whether yours is a competency assessment or an employee survey!

 

About the Author: Christoper J. Quinn is the Founder of Imprint Learning Solutions. Imprint Learning Solutions creates elearning that improve the effectiveness of marketing teams and individuals, impacting more than 12,000 marketing professionals since its inception. You can find Imprint Lerning Solution’s course catalog on OpenSesame here

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How to Guarantee your Learning Program's Breakthrough https://www.opensesame.com/site/blog/how-guarantee-your-learning-programs-breakthrough/ https://www.opensesame.com/site/blog/how-guarantee-your-learning-programs-breakthrough/#respond Tue, 26 Jan 2016 19:44:01 +0000 /site/?p=1671 Imagine this scenario- you are at your physician’s office for your annual physical exam.  You begin the meeting with your doctor by describing some of the symptoms that your believe are creating the headaches you have been experiencing.  How would you react if based solely on the description of the symptoms you provide the doctor,... Read more »

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Imagine this scenario- you are at your physician’s office for your annual physical exam.  You begin the meeting with your doctor by describing some of the symptoms that your believe are creating the headaches you have been experiencing.  How would you react if based solely on the description of the symptoms you provide the doctor, that they concluded the next step was to schedule neuro-surgery!  You would rightly be surprised and expect some additional diagnostic tests to be conducted first- right?

This scenario while ludicrous is not that uncommon in the world of learning & development.   It usually takes the form of a manager in a company stating that they “already know what they need” to focus upon.  This conclusion is often based on the collective observations of managers across the company who can readily ‘describe the symptoms’ they observe while also offering opinions regarding the root causes.

Why does this matter?

If the observations of the company’s managers are not coupled with diagnostic results, it will be impossible to leverage these four (4) key insights in the formulation of learning plans:

  1. Understanding how the job-role specific competencies are linked to marketing strategies and plans

  2. Understanding the ‘felt need’ for development for each competency as perceived by managers and their direct reports

  3. Understanding the current absolute level of proficiency for each core competency as perceived by managers and their direct reports

  4. Understanding the ‘gaps’ vs the target/expected level of proficiency across each competency for both observed skills (on the job) and knowledge

What are the risks of acting without these insights?

A lack of understanding regarding:

  • Alignment between managers and direct reports regarding the ‘current state’ starting point

  • Readiness to learn- what is the organization’s ‘posture’ toward pursuing development across all core competencies by both managers and their direct reports

  • Relevance of specific competencies & any gaps to individuals job roles

  • The rationale for prioritized individual & organizational needs

  • Support for ‘on the job’ performance support (coaching) by managers with their teams

All of the insights detailed above help mitigate the risks that serve to hinder both learning & development program engagement & execution.  Without engagement any program (even a well-designed one) will not gain traction or sustain itself and at best- execution will be spotty and inconsistent.  In this case, it is wise to follow the example of medicine by undergoing some diagnostic assessment before recommending or committing to a course of learning & development ‘treatment’.

 
About the Author: Christoper J. Quinn is the Founder of Imprint Learning Solutions. Imprint Learning Solutions creates elearning that improve the effectiveness of marketing teams and individuals, impacting more than 12,000 marketing professionals since its inception. You can find Imprint Lerning Solution’s course catalog on OpenSesame here.

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5 Instagram Tips and Tricks for Marketing https://www.opensesame.com/site/blog/5-instagram-tips-and-tricks-marketing-0/ https://www.opensesame.com/site/blog/5-instagram-tips-and-tricks-marketing-0/#respond Fri, 22 Jan 2016 00:00:00 +0000 /site/?p=1672 Since its beginning in 2010, Instagram is truly a social network to be reckoned with. The mobile-friendly app boasts an incredible 300 million users and 70 million daily posts. While it’s most commonly used for personal social networking, Instagram can be a great tool for businesses to market their brand and products.   Viewers and... Read more »

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Since its beginning in 2010, Instagram is truly a social network to be reckoned with. The mobile-friendly app boasts an incredible 300 million users and 70 million daily posts. While it’s most commonly used for personal social networking, Instagram can be a great tool for businesses to market their brand and products.  

Viewers and consumers want to see engaging and exciting images, and as marketers, we want images that compel them to comment and continue the discussion beyond social media. If you want to market your brand, Instagram may just be the way to do it. Here are 5 great tips and tricks to market through Instagram:

Relate to Your Customers

The first step to creating a strong Instagram following is to identify your cookie-cutter customer, and attempt to relate through your pictures and captions. This rule does not necessarily mean merely posting pictures of things you believe your customers love and enjoy. The best way to relate to your customers is to posts pictures of things they will enjoy that can also relate back to your brand and product. This concept will help to create a following of customers who share common interests.

Use Hashtags to Your Advantage

One of the potentially best ways to market your product and brand is the  proper and deliberate use of hashtags. Hashtags are a great method to create a community or following of people behind a few buzzwords. On OpenSesame’s official Instagram, @opensesamenow, we create and add to the elearning community through our Instagram posts and hashtags. By hashtagging #elearning, we add to a community of those interested in elearning on social media. It’s a great way to put your foot in the door whether you are a B2C or B2B business.

Show Your Brand’s Beauty

Even if you are a B2B business, and your product itself is not aesthetically pleasing, there is certainly beauty in your brand. All you have to do is find it! Instagram is a great way to market this beauty, especially through photography.

Make the Most of Features

It’s easy enough to simply post and caption pictures, but it takes another level of skill and creativity to use the filters and photo effects to your advantage from a marketing standpoint. When posting pictures, don’t forget to employ your creative side and use filters to increase the excitement and engagement of your Instagram post.

Grow Your Instagram Following Through Others

After utilizing the above suggestions to create beautiful and well-done content, you’ll still need to create a following of viewers and customers willing to comment and like on the posts you make. The easiest way to do that is essentially treat other accounts the way you want your account to be treated. Begin by following other Instagram accounts similar to your own, and like and comment on their posts. You will soon find that the combination of posting and interacting with other posts begins to create a larger and larger following for you.

 

Follow these tips and trick to gain some serious traction in the ever-growing world of Instagram. It’s truly a great place to market your product creatively.

 

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Maximizing Productivity Through Music https://www.opensesame.com/site/blog/maximizing-productivity-through-music/ https://www.opensesame.com/site/blog/maximizing-productivity-through-music/#respond Tue, 19 Jan 2016 00:00:00 +0000 /site/?p=1673 You’ve been in and out of meetings all day and are finally able to sit down and start on your work. You’re stressed out and don’t know how you’re going to get through the rest of the day. Your headphones catch your eye. Just what you need.              As more and more research is... Read more »

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You’ve been in and out of meetings all day and are finally able to sit down and start on your work. You’re stressed out and don’t know how you’re going to get through the rest of the day. Your headphones catch your eye. Just what you need.

 

           As more and more research is developed, music in the workplace is being changed from a way to tune out to a way to tune in.

 

           Music can be linked to increases in productivity through changes in mood. “In biological terms, melodious sounds help encourage the release of dopamine in the reward area of the brain, as would eating a delicacy, looking at something appealing or smelling a pleasant aroma”, according to Dr. Amit Sood of the Mayo Clinic. Through this, music is able to reduce stress and allow people a more open mind when confronting that large stack of work they’ve yet to get to.

          

           Obviously, music doesn’t help everyone focus all the time. Listening to music and focusing on whatever work is in front of you at the same time requires your brain to focus on two or more things at once. In instances where writing or remembering new information is necessary, music can actually hinder productivity.

 

           In terms of what kind of music works best for multitasking, lyric-heavy songs are a no go. As Gregory Ciotti puts it, “Since listening to words activates the language center of your brain, trying to engage in other language related tasks (like writing) would be akin to trying to hold a conversation while another person talks over you… while also strumming a guitar.”

 

           This isn’t to say other genres or styles of music interfere with productivity as well, there are simply certain kinds to veer away from. Shockingly, studies have shown that in some cases even music you don’t like is more helpful than dead silence.

 

Genres such as classical, ambient, dance, or anything instrumental can all help you hone in and get work done faster, and with fewer mistakes. This kind of music has been shown to allow people to take over the environment around them, block out distractions, and become more determined to complete the work in front of them.

 

In the end, everyone’s taste in music is different, so there is no single genre that increases productivity. However, due to effects on the brain, music in general has been shown time and time again to increase productivity and focus on certain aspects of work. So, experiment with different styles and hopefully soon you can find something that works well with you and your workday will feel like a breeze.

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4 LinkedIn Areas Hiring Managers Often Accidentally Overlook https://www.opensesame.com/site/blog/4-linkedin-areas-hiring-managers-often-accidentally-overlook/ https://www.opensesame.com/site/blog/4-linkedin-areas-hiring-managers-often-accidentally-overlook/#respond Thu, 14 Jan 2016 00:00:00 +0000 /site/?p=1674 As a hiring manager, you already understand how important LinkedIn is for recruitment purposes. A profile is a place for potential employees to showcase their skills, passions, and experiences even further than the typical space allotted on a resume.   While most people have a basic LinkedIn profile, check these four areas that often get... Read more »

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As a hiring manager, you already understand how important LinkedIn is for recruitment purposes. A profile is a place for potential employees to showcase their skills, passions, and experiences even further than the typical space allotted on a resume.

 

While most people have a basic LinkedIn profile, check these four areas that often get overlooked and can truly separate one candidate from the other:

 

1.     Don’t have a LinkedIn

 

Not having a LinkedIn certainly doesn’t mean that the candidate is any less talented or less able to do the work needed for the position, but this may be a red flag. If a candidate has clearly put a lot of time and effort into preparing their LinkedIn profile, while the other has not even put the effort into creating one, this could signal the stronger work ethic of one candidate over the other.

 

2.     Recommendations

 

Recommendations are arguably the most important feature on a candidate’s LinkedIn profile. A recommendation shows that someone else took the time out of their day to help this person because they truly believe in them. Recommendations can also speak to someone’s working attitude and how they come in to the office everyday, rather than showcasing figures and accomplishments.

 

3.     Matches Company Culture

 

It’s often hard to tell simply from a resume what kind of hobbies and interests a potential employee is involved in. While employees’ personal lives certainly can be kept separate from the office (and in many situations should be kept separate) for many companies matching the culture is a crucial part of working there.

 

LinkedIn offers many areas, such as ‘Volunteering Experience’, ‘Causes You Care About’, and ‘Interests’ that shed a little light on what this potential employee might be like in terms of matching company culture.

 

4.     Summary

 

A summary can be the perfect place on the profile for the person to express their hopes and goals. It shows vision and someone that is motivated. A summary is also a place to make sure that this candidate matches up to your industry. Because summaries normally include what kind of industry, job, and responsibilities this person is looking for, it shows whether their goals match the goals of the job position.

 

 

While you most likely know the importance of LinkedIn in recruitment purposes, there are certain areas that often get overlooked. These areas can separate one candidate from another and lead to the best hire.

 

If you have any other LinkedIn areas that often get overlooked, let us know in the comments!

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Landing the Dream Job: You're Probably More Qualified than You Think https://www.opensesame.com/site/blog/landing-dream-job-youre-probably-more-qualified-you-think/ https://www.opensesame.com/site/blog/landing-dream-job-youre-probably-more-qualified-you-think/#respond Wed, 13 Jan 2016 01:04:47 +0000 /site/?p=1675 Recently, during a conversation with a successful friend, I asked him his secret for landing his dream job. Not that he doesn’t have excellent credentials, but in comparison to many of his peers with similar credentials, his success certainly stands out. His biggest piece of advice to me? Don’t sell yourself short. Even though you... Read more »

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Recently, during a conversation with a successful friend, I asked him his secret for landing his dream job. Not that he doesn’t have excellent credentials, but in comparison to many of his peers with similar credentials, his success certainly stands out.

His biggest piece of advice to me? Don’t sell yourself short. Even though you may not feel qualified for a position, apply anyway. Sometimes, companies are looking for much more in a candidate than a list of credentials; they’re usually looking for personality, reasoning, communication skills, and more.

I’ve often heard my peers complain that they’ve found the perfect job, but they don’t fit all the bulleted “requirements” in the application. Maybe you don’t have the 5+ years of experience listed or you come from a different industry. Before you write a position off, think about your other qualifications and qualities. Often, when an applicant comes across willing to learn, they’ll stand out more than an applicant who has the javascript or SQL knowledge already but isn’t eager to develop. Don’t write something off before you even try. Instead, think about other ways to make yourself shine.

Applying when you don’t feel qualified is easier said than done. From many conversations, I’ve gathered that people are often fearful of rejection and feel a sense of self-doubt. The more you want a particular job, the more rejection will hurt, so telling yourself you’re not fully qualified saves you from rejection. However, it also is a sure-bet way not to land your dream job.

Though it’s easy to feel self-doubt, don’t forget that hiring managers are not computers. The people looking at our resumes, interview us, and decide who to hire are human and have probably been in our shoes before. They’re looking to connect with other personable, excited, intelligent humans who can get the work done and who are also a pleasure to work with. The bottom line: don’t underestimate your soft skills and other qualities.

Often, hiring managers are looking for people who are willing to learn, not people who already know everything. Can you adapt and take on responsibilities? Make this clear in your interview, especially if you don’t have a particular skill the company is looking for already listed on your resume. Even though there are certainly jobs you may not be qualified for at all (for instance, engineering or computer science jobs with no background in these fields) don’t hold back if you feel like you could potentially be a great candidate. For more information, check out some of OpenSesame’s courses such as Interviewing for a Job, Career, or Promotion and Job Analysis and Job Descriptions. Just remember, even if you’re not a 100% match to the qualifications, don’t sell yourself short and apply anyway!

 

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5 Ways to Increase Employee Engagement https://www.opensesame.com/site/blog/5-ways-increase-employee-engagement/ https://www.opensesame.com/site/blog/5-ways-increase-employee-engagement/#respond Thu, 07 Jan 2016 00:00:00 +0000 /site/?p=1676 According to a 2014 Gallup study on employee engagement, only 31.5% of American workers are engaged at work. This means that the vast majority of the American workforce is neither enthusiastic about work nor committed to the workplace. Despite controversy surrounding Gallup’s annual reports, understanding and increasing employee engagement is imperative as engagement is closely... Read more »

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According to a 2014 Gallup study on employee engagement, only 31.5% of American workers are engaged at work. This means that the vast majority of the American workforce is neither enthusiastic about work nor committed to the workplace. Despite controversy surrounding Gallup’s annual reports, understanding and increasing employee engagement is imperative as engagement is closely tied to motivation and involvement.

Here are 5 ways your company can help increase employee engagement:

  1. Increase Autonomy

Being entrusted with the freedom to work individually can be liberating. Also, having the opportunity to be able to organize and schedule one’s own time can be empowering and bring about a sense of pride. For some, working in positions which stifle the ability to work alone can be a significant source of frustration. Giving employees more control over their assignments and activities can help increase engagement.

  1. Add More Variety

Getting stuck with the same mundane task can be draining. Giving employees the opportunity to complete a diverse set of activities can increase engagement and positively challenge an employee with a new task. Also, in terms of professional development, being able to gain more exposure to different facets of the company can help in determining and developing professional interests.

  1. Stress Significance

People like to do work that is meaningful. No one likes doing busy work and no one enjoys doing work that produces no reward or benefit.  It can be a rewarding feeling to be able to see work completed from beginning to end and to have it positively affect others. Reminding employees of the value their actions add to the company can instill a sense of gratification for knowing that their work actively contributes to a greater cause.

  1. Encourage Feedback

Although receiving constructive feedback can be difficult, receiving feedback can help an employee make improvements and better decisions. Especially in situations where recognition is not normally given, feedback can be a beneficial resource to make employees feel valued. It can also encourage employees to feel more of a sense of ownership and to be more actively engaged in certain activities.  

  1. Foster Collaboration

Working with other people can help create a sense of camaraderie. Being immersed in a group with diverse skillsets can make working in a team setting more engaging. Working with others can also create a system of accountability in which employees can feel more actively involved in work activities.  

Motivating employees is important and it starts with engagement. OpenSesame offers a variety of courses to help your business get started.  

 

 

 

 

Source: Livne-Tarandach, Reut. “Managing Organizations.” Managing Organizations. University of Oregon, Eugene. January 2015. Lecture.

 

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To eLearn or Not To eLearn? The 8 Types of Learners https://www.opensesame.com/site/blog/elearn-or-not-elearn-8-types-learners/ https://www.opensesame.com/site/blog/elearn-or-not-elearn-8-types-learners/#respond Tue, 05 Jan 2016 00:00:00 +0000 /site/?p=1677 When I was in the fourth grade, I remember sitting down on the carpet with the rest of my class while our teacher told us we were each unique and special, but not in the same way we had been told before. Mrs. Campbell went on to give us each a mini-quiz to determine what... Read more »

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When I was in the fourth grade, I remember sitting down on the carpet with the rest of my class while our teacher told us we were each unique and special, but not in the same way we had been told before. Mrs. Campbell went on to give us each a mini-quiz to determine what kind of learner we were, and for each project throughout the year, the “kinesthetic” learners would have a different assignment than the “logical/mathematical” learners and the “verbal/linguistic” learners would differ from those two and so on and so forth.

There has since been much debate on Howard Gardner’s theories of Multiple Intelligences. While it is rare that one person learns in only one of these ways, some can be more dominant than others in an individual and, just how each teacher has varying methods of teaching best, each learner has a different way of learning. The following are eight theoretical “Types of Learners,” and what kind of elearning course might best suit them.

Visual Learners:

  • Visual learners prefer using pictures, images, and spatial understanding to learn. Perhaps one of the most suited to elearning due to their proclivity towards visual media, this is generally the type of learning content creators for the web think about when designing content.

  • Infographics, courses with imagery-saturated powerpoints, and videos are ideal for this type of learner. If there is information that can only be conveyed through text, visual learners might find it helpful to use color to highlight important information and links. Using different fonts also works well.

Stress Learners:

  • Learn best when the pressure is high and stress increases

  • A simple way to raise the stakes and increase tension during online courses for these learners is to create timed assessments at the end of every section. It mimics a real-world deadline and presents a challenge to learners who might be bored otherwise.

Relax Learners:

  • The opposite of stress learners, they find learning easiest when it comes in a low-pressure, relaxed environment

  • This atmosphere can be created online through slow-paced engaging lectures and quizzes. Friendly voices, graphics, and courses that these learners can take at their own pace helps.

Copy Learners:

  • These learners prefer memorizing and learning by copying down information, or emulating the artform they are trying to achieve.

  • While elearning courses can be unfriendly to emulation, what comes to mind instantly is this series of tutorials by Canva. In it, learners can follow directions and mimic the left side of an infographic to gain graphic designing skills within their program. Features that allow users these type of capabilities greatly benefits copy learners.

Write Learners:

  • Prefer learning by writing information down

  • Instead of assessments where the viewer picks the correct question, have them write back material or create the ability to take notes within the course. If you are learn best by writing, bring a designated notebook and pen along to the computer with you at all times to write down information to make sure it sticks around long after you close the internet tab.

Trust Learners:

  • Just like the oldest child in a family, trust learners respect authority figures the most and learn best from them.

  • It follows that learning online would be most beneficial by listening to lectures by established entrepreneurs, or taking courses by respected members in the field they hope to gain experience in. They will learn best with a personal, human element present, instead of inline quizzes or audio narration over a powerpoint.

Kinesthetic Learners:

  • Oftentimes prefer physical activities to learn, such as using their hands, body, and sense of touch

  • It is perhaps the most difficult for kinesthetic learners to effectively retain knowledge through online learning (which is most likely the reason you don’t see too many elearning courses for shooting the perfect free throw). However, courses such as simulations would benefit these learners best, as the learner would still be manipulating events and experiencing cause and effect.

Auditory Learners:

  • Auditory-musical learners tend to absorb information the best when they hear spoken word, aural patterns, or music.

  • If you learn best through your hearing, find elearning courses with lots of video narration. While you can’t always create a song to learn course material, listening to an audiobook or lecture presents different formats to gain knowledge.

 

If you’re looking to take a course, consider what kind of a learner you are and tailoring your course around it. Whether searching to take or designing an elearning course, make sure to keep these different learners in mind!


What kind of learner are you? Did we miss any types of learners? Still not buying this whole “Types of Learner” business? We’d love to hear your constructive comments below.

 

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Infographic: What Every Manager Should Know About The Generations https://www.opensesame.com/site/blog/infographic-what-every-manager-should-know-about-generations/ https://www.opensesame.com/site/blog/infographic-what-every-manager-should-know-about-generations/#respond Mon, 28 Dec 2015 00:00:00 +0000 /site/?p=1678 In the same way birth order stereotypes may be 100% on target for some individuals, while completely untrue for others, generational stereotypes possess a duality. While generalizations about every member of a generation should be avoided (ie. all millennials are technology-obsessed, and boomers are self-absorbed workaholics), sometimes behavioral trends can be helpful. They suggest ways... Read more »

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In the same way birth order stereotypes may be 100% on target for some individuals, while completely untrue for others, generational stereotypes possess a duality. While generalizations about every member of a generation should be avoided (ie. all millennials are technology-obsessed, and boomers are self-absorbed workaholics), sometimes behavioral trends can be helpful. They suggest ways that managers might be able to orient their training or project management style to suit employees of all ages and increase productivity.

With an increase of  Generation Y and the introduction of Generation Z into the workforce (those who have never lived without the Internet), many questions arise for the decision-makers in a company. A formalized office space, or relaxed workplace? Group projects or individual tasks? Thick manuals for protocol training, or online courses?  

Each company and its needs are undeniably different, but the following infographic illustrates what managers and leaders alike should keep in mind when thinking about the generational divides that exist in the workplace.

 

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5 Essential Questions to Ask About Company Culture https://www.opensesame.com/site/blog/5-essential-questions-ask-about-company-culture/ https://www.opensesame.com/site/blog/5-essential-questions-ask-about-company-culture/#respond Wed, 23 Dec 2015 00:00:00 +0000 /site/?p=1679 How do you define company culture? Every company, no matter its size, number of employees, industry, or location, has a culture. As William Craig explains in an article for the Forbes blog, company culture isn’t something employees bring with them. Rather, it’s “something that is pre-existing in your company’s genetic code.” Yet, even with Craig’s... Read more »

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How do you define company culture? Every company, no matter its size, number of employees, industry, or location, has a culture. As William Craig explains in an article for the Forbes blog, company culture isn’t something employees bring with them. Rather, it’s “something that is pre-existing in your company’s genetic code.” Yet, even with Craig’s description, company culture can be hard to grasp. To fully define company culture, you must examine all the attributes that contribute to the environment of the company, including values, norms, ethics, language, belief, habits, and more. For example, here at OpenSesame, continued learning and education is integral to our company culture. Different employees host weekly “Lunch and Learns” to educate fellow employees on everything from email etiquette to body language in the workplace. OpenSesame’s learning-focused culture informs our larger mission as an elearning and online training company and reinforces the culture, values, and personality of the company.

A company’s culture, whether pleasant or unpleasant, has a significant impact on an employee’s work experience. Yet, many prospective employees may overlook or feel uncomfortable asking about company culture in an interview. Whether you’re currently on the job hunt and interviewing prospective companies or evaluating the company you’ve worked at for years, here are some essential questions to ask when determining company culture:

1. What is the employee turnover rate?

Before signing on to work at a new company, make sure you have a sense of employee happiness and satisfaction. Asking about the turnover rate, or the percentage of employees who leave the company in a certain period of time can help you gather a sense of how frequently employees are staying with the company or leaving it.

2. What do day-to-day operations look like?

Gaining a sense of what an ordinary day looks like at a company can help you understand the operational and organizational flow. Are employees collaborating in teams in an open-office environment, or seated in separate cubicles? How frequently are there company-wide meetings? What does the daily workflow look like? These questions about daily office life can help you gain insights into the environment and larger culture of the company.

3. What are relationships like between departments and management?

Part of company culture is the relationship structure between employees, departments, and management. Some companies favor a hierarchical, top-down model of leadership, while others may favor softer lines of distinction between employees and supervisors. Don’t be embarrassed to ask about relationships and operations at a potential company.

4. How does this company engage employees?

Employee engagement is another crucial element of company culture, yet determining it before signing on to work at a company can be difficult. Consider asking about the company’s effort to engage their employees, perhaps through extracurricular activities such as educational lunch meetings, or through motivational or leadership training.

5. Does this company place an emphasis on continued learning?

Determining whether or not a company will foster your continued learning and professional development reflects back upon their underlying values and mission. Continued employee education and learning can contribute to not only company culture, but also the engagement and happiness levels of employees.

Company culture is a complex issue and is worth investigating by speaking with colleagues, asking relevant questions, and researching on your own. Try asking any of these questions in your next interview or dialogue with fellow colleagues about company culture at your office!

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Roleplaying Benefits Through Elearning https://www.opensesame.com/site/blog/roleplaying-benefits-through-elearning/ https://www.opensesame.com/site/blog/roleplaying-benefits-through-elearning/#respond Mon, 21 Dec 2015 00:00:00 +0000 /site/?p=1680 Whether in the typical hands-on approach or in a virtual elearning scenario, role playing is one of the most popular training techniques. Roleplaying is a fantastic method to train employees in hands-on scenarios. The point of role playing is to put the participant into a scenario he or she isn’t completely familiar with and hopefully... Read more »

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Whether in the typical hands-on approach or in a virtual elearning scenario, role playing is one of the most popular training techniques. Roleplaying is a fantastic method to train employees in hands-on scenarios.

The point of role playing is to put the participant into a scenario he or she isn’t completely familiar with and hopefully through trial and error, he or she can discover the proper way to fix the problem, rather than failing in a real world scenario.  Proponents claim role play helps in building confidence, listening skills, and problem solving abilities.

The problem is, many companies are using hands-on role playing for scenarios that might not be suitable. Salesforce points out that in these scenarios, role playing requires our brain to focus on two things at the same time: acting out a character, while also trying to understand the new set of skills he or she is supposed to be demonstrating. Unfortunately, the brain isn’t built to do this.

Along with this brain struggle comes the problem of public embarrassment. Many coworkers may feel perfectly comfortable performing the task at hand, but when they have to act out a character and put on kind of “show” for their fellow co-workers, it may feel extremely uncomfortable to them.

Fortunately, elearning is able to fix these issues. In the past, elearning courses on many sensitive subjects, such as sexual harassment, workplace misconduct, or workplace discrimination were simply videos and involved very little user interaction and role playing. However, now many online courses offer more role playing and interaction. This allows for the oftentimes embarrassing acting in front of coworkers portion to be disregarded. At the same time, the benefits of confidence building, listening skills, and problem solving are given from the roleplaying factor of the online courses.

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The Power of Presentation: 8 Tips for Creating Stunning Presentations https://www.opensesame.com/site/blog/power-presentation-8-tips-creating-stunning-presentations/ https://www.opensesame.com/site/blog/power-presentation-8-tips-creating-stunning-presentations/#respond Thu, 17 Dec 2015 00:00:00 +0000 /site/?p=1681 Whether you work at a small startup or large corporation, you’ll probably have to give a presentation at some point in your career. When I begin creating a new presentation, I’m often overwhelmed by the possible layouts, themes, fonts, etc. There are so many options, and it’s hard to know what design choice is better... Read more »

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Whether you work at a small startup or large corporation, you’ll probably have to give a presentation at some point in your career. When I begin creating a new presentation, I’m often overwhelmed by the possible layouts, themes, fonts, etc. There are so many options, and it’s hard to know what design choice is better than another from first glance. The following tips will help you get a better handle on principles of great presentations so you can design stunning and effective presentations without getting lost in all of the options.

 

  1. Align all the text. Though subtle, a centered title with lefthand text throws off the eye. In general, it’s much easier for the eye to scan the screen when the alignment is consistent. If you really want to play around with alignment, make sure it matches the content and maybe add an image to break up the text.

 

  1. Big images are better. People sitting at the back of the office can’t always see tiny little pictures in the corner of the screen, so make images big and bold. While people listen to your words during a presentation, they can look at the non-verbal content. In addition, large images can break up the text and add some variation so the audience stays intrigued.

 

  1. Keep text minimal. Great presentations include talking and engaging with your audience rather than letting them do all the work. There’s nothing worse than a presenter who reads from his or her slides verbatim. If you include lots of text on your slides, people may try to read it and ignore you, or they may even ignore the slide and read nothing at all. Include only the most important message on the slide and talk about the rest. If you HAVE to include lots of content, try highling the parts you’re talking about as you go.

 

  1. Keep content towards the top. The top of the slide is what your audience will look to first, and there’s no reason to waste good screen space if the audience may not even be able to see it image. Try to keep important content towards the top half of the slide. Remember, if you’re keeping your text minimal, there should be no reason for your text to pour into the bottom half anyway.

 

  1. Reduce bullets. What’s wrong with bullet points? Nothing really, but too many can make the slide feel heavy. Strategic spacing can have the same effect as a bullet point, so there’s no reason to use them unless you absolutely have to.

 

  1. Don’t mix fonts. Yes, it’s tempting to experiment with all the exciting, elegant fonts but combining the wrong fonts is a sure bet to make your presentation look messy. Rather than try to find the right match, just stick to one font and vary the size, shade, and weight. That way, your viewers will not become overwhelmed by all the fluff on the screen. 

OpenSesame has many great courses for helping you build excellent presentations. Check out Giving Presentations from Jenison or Professional Presentation Skills from Speak and Write, Inc. Building great presentations isn’t hard to do, especially with all the excellent software and tools. All you need to know is how to put them together.

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6 Steps to Managing Workplace Conflict https://www.opensesame.com/site/blog/6-steps-managing-workplace-conflict/ https://www.opensesame.com/site/blog/6-steps-managing-workplace-conflict/#respond Mon, 14 Dec 2015 00:00:00 +0000 /site/?p=1682 Conflict is almost inevitable. Just as conflict can manifest itself in varying degrees, there are many different reactions to conflict as well. Some will attempt to avoid conflict entirely while others are notorious for initiating it. At work, conflict can be extremely detrimental to morale, productivity, and employee relationships. It’s not always easy to address... Read more »

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Conflict is almost inevitable. Just as conflict can manifest itself in varying degrees, there are many different reactions to conflict as well. Some will attempt to avoid conflict entirely while others are notorious for initiating it. At work, conflict can be extremely detrimental to morale, productivity, and employee relationships. It’s not always easy to address conflict directly, but there are preventative measures and best practices one can take to manage workplace conflict.

We’ve come up with a list of best practices for managing workplace conflict:

 

  1. Communicate Clearly

Causes of conflict are often derived from lack of clear communication. It is important to be upfront and clear about expectations in the beginning before letting things explode in the end. Misunderstandings and lack of sufficient information oftentimes initiate workplace conflict and being able to openly discuss discontent or confusion can greatly increase productivity. Also, remember to ask questions. It’s easy to make assumptions and call out behavior without truly knowing what is going on. Being able to articulate issues when they arise is important to prevent problems from spreading or from getting bigger. Clear communication can not only prevent conflict, but also help solve conflict as well.

  1. Understand Boundaries

It is important to understand that coworkers have different standards of what is and is not considered acceptable behavior. Make sure to not only understand company policies, but to also know when certain things may cross a line with coworkers. Some people may not like being approached directly while others may prefer a more assertive communication style. Unintentionally disrespecting someone’s uncommunicated boundaries can make professional problems personal. Understanding boundaries can help prevent unintentional conflict.  

  1. Accept Differences

Everyone is different and it’s important to recognize that not everyone is going to be amiable to one single way of doing things. Differences are ubiquitous and agreeing to disagree is sometimes more effective than simply disagreeing. Additionally, recognizing and respecting varying degrees of perspectives are crucial skills to learn. Rather than focusing on the differences among others, focusing on yourself and how to effectively interact with others is incredibly useful.

  1. Be Mindful of Posture and Tone

It is unbelievable how much posture and tone contributes to how people feel about one another. Especially in a situation where conflict is being addressed, it is imperative to be mindful of posture. Any wrong move can portray a negative outcome. When addressing someone, make sure not to sound accusatory and remember to call out behavior, not people.

  1. Compromise

Sometimes there is never a clear solution to a conflict. Learning to compromise can improve employee relations and also increase productivity. Additionally, compromise is a negotiation technique and understanding when and how to give and take is an invaluable business skill.

  1. Follow-up

Not all conflicts will require a formal follow-up but checking in with people is usually a good thing to do. Sometimes conflict cannot be resolved in one conversation and may require even a couple checkins to make sure that things are moving forward. Following up with a situation is also a good preventative measure to ensure that issues don’t resurface in the future.

With these steps, conflict can be easier to manage.

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How Emotional Intelligence Can Help You Become a Better Leader https://www.opensesame.com/site/blog/how-emotional-intelligence-can-help-you-become-better-leader/ https://www.opensesame.com/site/blog/how-emotional-intelligence-can-help-you-become-better-leader/#respond Fri, 11 Dec 2015 00:00:00 +0000 /site/?p=1683 As part of Frank Lee’s ongoing leadership seminars here at OpenSesame, he hosted a session on emotional intelligence. Emotional intelligence is defined as “the ability to identify, assess, and influence one’s own feelings and those of others.” Emotional intelligence, or EQ, applies to everyone – it can help you strengthen relationships, understand others, and succeed... Read more »

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As part of Frank Lee’s ongoing leadership seminars here at OpenSesame, he hosted a session on emotional intelligence. Emotional intelligence is defined as “the ability to identify, assess, and influence one’s own feelings and those of others.” Emotional intelligence, or EQ, applies to everyone – it can help you strengthen relationships, understand others, and succeed at work, especially in leadership positions.

What is emotional intelligence?

First, EQ involves understanding your own and others’ emotions. By doing this, you can better communicate your feelings and understand others’ true meanings. Use your understanding of emotions to guide your behavior and thinking. After successfully identifying emotions, you should harness and use those emotions to better yourself and others. Not only can you be more honest with yourself, but you can prevent too much self-negativity.

How can emotional intelligence make you a better leader?

As you advance in management and leadership at work, you interact and manage more and more people. As a leader, EQ can help you solve a multitude of problems.

  • If you struggle with tough decision-making for fear of being disliked by others, EQ can help you properly communicate your goal and understand others

  • You will become more sensitive to your impact on you co-workers — you may even realize your previous actions had completely different consequences than you intended

  • During conflicts, you can better communicate your own feelings and accept employee’s, ending the dispute rather than letting it build up over time

  • EQ can help you rely more on others as you learn more about them

How can you improve your emotional intelligence?

  • Perform a daily ritual or practice: Performing a ritual at the same time every day such as taking a walk, meditating or reading, can help replenish and calm you to reduce stress and negative emotions

  • Invest in yourself: Take care of yourself before helping others. If you’re too stressed or upset, your negative emotions will only have an adverse impact on others.

  • Build a strong support network: Having a trusted network of friends and family will provide you with emotional support in times of need, and in turn you will learn to understand others better when they struggle

  • Choose your words carefully: Whether dealing with conflicting opinions or a difficult argument, avoid passing judgements or accusations. Put yourself in the other person’s shoes and understand where they are coming from

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3 Great Tips to Stay Organized https://www.opensesame.com/site/blog/3-great-tips-stay-organized-0/ https://www.opensesame.com/site/blog/3-great-tips-stay-organized-0/#respond Tue, 08 Dec 2015 00:00:00 +0000 /site/?p=1684 We live in a world full of never-ending distraction. Our phones and tablets are constantly lighting up with information, and our various social media accounts do not cease to notify us throughout the day. These frequent instances of distraction often sidetrack us from the important tasks we must tackle, often leaving us unorganized. Organization is... Read more »

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We live in a world full of never-ending distraction. Our phones and tablets are constantly lighting up with information, and our various social media accounts do not cease to notify us throughout the day. These frequent instances of distraction often sidetrack us from the important tasks we must tackle, often leaving us unorganized.

Organization is key to a successful work environment, and without it your productivity could go down the drain. Like shown in an OpenSesame time management course, there are many ways to combat a lack of organization due to distraction, but here are a few to help:

Admit to Your Lack of Organization

It may sound cliche, but admitting is the first step! If you never bring yourself to understand your poor organization skills, you will never be able to improve. Once you properly identify your organizational issues, try writing them down. This will give you concrete evidence of bad habits that need fixing.

Jot Things Down

One of the most important aspects of maintaining a disciplined organizational routine is the concept of writing things down. Many underestimate the power of simply taking notes. Write down important things people say, meetings and appointments you have to attend, and much more.

Don’t Clutter

Everything on your desk needs to have a home. The worst habit to get into when trying to stay organized is one that involves clutter. It’s quite simple actually: the more clutter you create, the harder it is to clean up, and thus keep a sense of organization. Assign all items, tools, and objects in your possession to a home, and make sure to put them there when you no longer need them.

Organization can be your best friend, or your worst nightmare. It’s integral to stay organized in order to keep up your work-day productivity at a high level. Without it, you may find yourself stressed and scattered.

 

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Keys to Self Development https://www.opensesame.com/site/blog/keys-self-development/ https://www.opensesame.com/site/blog/keys-self-development/#respond Fri, 04 Dec 2015 00:00:00 +0000 /site/?p=1685 Have you ever felt as though your career training was insufficient, or that maybe you could work on training yourself to be a better employee or manager? Many feel the same way, and are constantly considering how to improve their career if given the opportunity, how to increase their skills, business sense, and overall career... Read more »

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Have you ever felt as though your career training was insufficient, or that maybe you could work on training yourself to be a better employee or manager? Many feel the same way, and are constantly considering how to improve their career if given the opportunity, how to increase their skills, business sense, and overall career ability.

There are many ways to improve your personal development to further your career. Many older concepts, such as attending conferences and self-training are great ways to do so, however newer and more efficient ways exist.

elearning has become a particularly prominent way to better one’s education and training in a certain career. Similar to how students often use videos on the internet to aid their academic learning, employees in the workforce should use elearning courses to further their competency in the career path of their choosing. elearning has many benefits for professional self development such as:

Convenience

elearning allows viewers of the course to be anywhere they want, enabling them to learn in a scenario best for them. Streaming elearning courses takes away the inconvenience of being in a classroom setting surrounded by possible distractions.

Pace

Because viewers may be watching and learning from a course on their own, their ability to control the pace of the course to fit their individual learning style is extremely easy! Viewers who learn quickly can watch the course through, while viewers who take a bit more time are able to pause the course at their convenience and take notes or rewind.

Versatility

elearning courses are often formatted to adhere to all different types of learning. If you are a visual learner, text is often written on the screen throughout the course enabling you to learn in the best way possible. If you consider yourself an auditory learner, most elearning courses are accompanied by some sort of narration, which gives viewers the opportunity to both hear and read what they are learning.

Many people hope to better themselves by furthering their training. With elearning, training is made exponentially better. Employees are now able to develop themselves professionally in a way never done before.

 

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7 Courses to Bolster Your Resume: Culinary Skills https://www.opensesame.com/site/blog/7-courses-bolster-your-resume-culinary-skills/ https://www.opensesame.com/site/blog/7-courses-bolster-your-resume-culinary-skills/#respond Wed, 02 Dec 2015 00:00:00 +0000 /site/?p=1686 “Self-education is, I firmly believe, the only kind of education there is.” – Isaac Asimov Although no formal education is typically required to land a culinary profession, it can be helpful to arrive as prepared as possible to stand out from the applicant pool. Employers prefer applicants who are proactive and show initiative. Additionally, the... Read more »

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“Self-education is, I firmly believe, the only kind of education there is.” – Isaac Asimov

Although no formal education is typically required to land a culinary profession, it can be helpful to arrive as prepared as possible to stand out from the applicant pool. Employers prefer applicants who are proactive and show initiative. Additionally, the lack of awareness and uncertainty of untrained hospitality staff can, in many cases, pose a dangerous liability to the business. Elearning helps mitigate this liability by providing the most efficient training in with the least amount of resources, covering large companies to small businesses, in a variety of languages.

The following courses can benefit almost anyone involved in the food service industry, from a prospective hostess seeking to learn the proper way to pour a bottle of wine, to a restaurant manager learning how to effectively communicate with a team, to a head chef wanting to train the entire restaurant hierarchy about food safety awareness.  

 

$ = $0-15

$$ = $16-30

$$$ = $31-45

$$$$ = $46+

 

  1. Restaurant Service Staff Handling Cash

PROVIDER: Hospitality Staff Training

LENGTH: 20 min.

PRICE: $

FEATURES: Inline Quizzes, Final Assessment

This training course covers one of the more stressful, technical aspects of the hospitality industry: handling payments. The course gives troubleshooting tips along the way to avoid cash-related discrepancies, and helpful hints to how one can avoid frustrating fellow employees. Its depth is what sets this course apart; the viewer learns the differences between the two types of banking systems, bartenders and servers, and credit cards and debit cards. It is specific in describing how to rectify common mistakes, but also gives general guidance on elements such as organization.

 

2. Alcohol Seller Training (10+ States)

If you wish to work at a bar or restaurant that serves alcohol, it is imperative to familiarize yourself with the regulations and responsibilities that accompany the job. Alcohol has the potential to create a dangerous environment, and it is the server’s job to use their judgement to protect the customers and the business. From learning how to deal with intoxicated customers to achieving alcohol server certification, to wine-pouring, OpenSesame has it all.

 

3. Responding To Guest Complaints at a Restaurant  

PROVIDER: Hospitality Staff Training

LENGTH: 20m

PRICE: $

FEATURES: Inline Quizzes

Unhappy customers are something that all employees in the food industry must face at one point or another. In a highly competitive industry such as the food service industry, hospitality and quick problem solving when it comes to customer complaints oftentimes are what separates good service from bad, or great from mediocre. Hospitality Staff Training offers this 20-minute course to create a base of knowledge for prospective waitstaff, or for reviewing existing skills.

 

4. Food Safety Awareness

PROVIDER: DiscoverLink

LENGTH: 30 minutes

PRICE: $-$$

FEATURES: Audio Narration, Inline Quizzes, Video, Mobile (iPhone/iPad)

This 5-star course by DiscoverLink teaches the viewer about a range of topics from the critical importance of proper food handling to the physical safety of customers and employees. The course focuses on the temperature danger zone, cross-contamination, proper storing, prepping, cooking, and much more. Through videos and quizzes along the way, this 30 minute course is ideal for new employees and experienced managers alike.

 

5. Effective Communication and Teamwork in Restaurants

PROVIDER: Hospitality Staff Training

LENGTH: 60 minutes

PRICE: $$

FEATURES: Inline Quizzes

Teamwork is a fundamental aspect of the hospitality industry. Restaurants are complicated operations that involve many people and even more planning to operate successfully. Not only is it important to know how to communicate effectively with guests, you also need to know how to communicate with each other, with management, and vice versa. This hour long course from Hospitality Staff Training includes comprehensive content, visuals, and quizzes along the way to teach students how to communicate most effectively.

 

6. Food Service: Greener Food Service Practices

PROVIDER: Green Education Online

LENGTH: 15 minutes

PRICE: $

FEATURES: Assessment, Audio Narration, Inline Quizzes

Sustainability is an increasingly prevalent goal in the modern world. An increasing number of companies are incorporating this social responsibility into their employee training, and the courses on OpenSesame address exactly that. Green Education Online, the provider of this course, focuses on creating courses for promoting environmentally-responsible actions, and this lesson is no exception. Students will learn about environmentally preferable products and practices, as well as identify several cost considerations in going green.

 

7. What All Restaurant Staff Need to Know

PROVIDER: Hospitality Staff Training

LENGTH: 1h 30m

PRICE: $$$

FEATURES: Inline Quizzes, Visuals

This course covers all of the necessities of what restaurant staff are expected to know from Day One on the job. It includes the basic procedures and policies of most restaurants. Management at restaurants will assume that you know this and will judge your performance on how you execute this on the job, so better to learn sooner rather than later!

 

 

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Making a Good First Impression With Your eLearning Course https://www.opensesame.com/site/blog/making-good-first-impression-your-elearning-course/ https://www.opensesame.com/site/blog/making-good-first-impression-your-elearning-course/#respond Mon, 23 Nov 2015 00:00:00 +0000 /site/?p=1687 You may have the greatest elearning course of all time, but no one will know if it never gets taken. Whether a course is required for compliance or taken for fun, selling to HR or a single customer, your course needs to make a good first impression in order to make a sale. To help... Read more »

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You may have the greatest elearning course of all time, but no one will know if it never gets taken. Whether a course is required for compliance or taken for fun, selling to HR or a single customer, your course needs to make a good first impression in order to make a sale. To help you, here are a few tips to attract buyers and optimize how your course will be perceived.

Whether hosted on an LMS or sold separately online, the first thing the consumer sees about your course is the title. It may be obvious, but keep your title clear and concise. Using puns, wordplay, or other attention-getting devices only confuses consumers and makes it more difficult for them to find what they’re looking for.

Choose your thumbnail picture wisely. Consumers often look at your course picture before even reading the description, making it a surprisingly important aspect to selling your course. Pixelated photos, company logos that are irrelevant to the course matter, overused stock photos – all things to avoid when selecting your photo. Instead, go for pictures that enhance the course description and are visually appealing – perhaps an intriguing screenshot from the course or a more appealing stock photo. High-quality thumbnails will not only help appeal to consumers, but also make your course stand out from the rest.

Next, consumers look for the description. They want a brief yet informative summary of what your course covers. Make sure the description sounds professional and is free of errors. It should include major topics, discussion points and learning objectives, in addition to providing information about the structure of the course. Does your course have videos or quizzes? Are there interactive games? How long is it? If your course fulfills a certification requirement or requires prerequisites, be sure to mention it. Providing all of this information helps consumers to know what they’re getting from your course.

A video summary or preview, though not always required, can be a great tool to help consumers choose your course. In a short video, you can give them a glimpse of the graphics and course content, in addition to demonstrating how it works. Share screenshots that show off dynamic and engaging segments from your course. This preview can help settle doubts that purchasers may have about the course quality or content and ultimately convince them to buy it. It’s an efficient way to share more about your course and convince consumers to take it.

As you make these changes to your courses, take notice of how it affects sales and views. Play around with different phrasing, photos, and content to see what works best. You may be surprised by the significance of these tweaks and how much influence they can have on your course’s success.

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The Key to Preventing Employee Turnover: Empathy https://www.opensesame.com/site/blog/key-preventing-employee-turnover-empathy/ https://www.opensesame.com/site/blog/key-preventing-employee-turnover-empathy/#respond Fri, 20 Nov 2015 00:00:00 +0000 /site/?p=1688 Although business schools throughout the country aim to educate students about technical skills ranging from financial analysis to market research, many times soft skills such as emotional intelligence go underrated. Most importantly, soft skills are oftentimes what keep employees happy at work. Gallup’s most recent 2015 study found that most adults who were surveyed quit... Read more »

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Although business schools throughout the country aim to educate students about technical skills ranging from financial analysis to market research, many times soft skills such as emotional intelligence go underrated. Most importantly, soft skills are oftentimes what keep employees happy at work. Gallup’s most recent 2015 study found that most adults who were surveyed quit their jobs because of a bad boss.

Gallup’s studies on employee engagement have also shown that employees don’t leave companies because of low pay; employees leave because there are better career advancement opportunities elsewhere, poor fit to the current job, or due to bad management and a negative work environment.

With all of these reasons for quitting a job outlined in Gallup’s study, one conclusion that Gallup has identified is the fact that managers have a significant amount of influence over the top reasons why employees leave a company. Managers who regularly communicate with employees to understand career goals and work environment preferences are less likely to see higher turnover. What does this mean for your company? While technical skills are what make your business work, soft skills are what make your employees remain at work.

As an article from Business Insider notes, empathy is an invaluable soft skill that is not necessarily taught in the classroom. The Harvard Business Review along with countless other higher education resources will note that empathy is one of the most important characteristics of a leader. Especially in a management setting where teamwork is imperative, empathy and a general understanding of colleagues can make the difference between high turnover and employee retention at work.

Fostering an environment of empathy can facilitate a company culture that understands the needs of employees and that values employees. How does one go about being empathetic? Many people will recognize empathy as “putting yourself in someone else’s shoes” and understanding the feelings of others. The ability to be empathetic bridges the gap between managing a company and managing relationships. Teamwork and empathy go hand in hand and a lack of empathy in management communicates disrespect and indifference to employees.

Just like technical skills, soft skills can take years to develop. Here are some helpful hints to start fostering a culture of empathy in your office:

  • Ask Questions

As mentioned earlier, it’s important to connect with workers on a professional and personal level. Whether you are a senior or mid-level manager, you should know what your employees’ goals are and how they feel about the company. It may seem rudimentary, but taking the time to ask questions demonstrates interest and commitment to your colleagues and employees. Additionally, taking the time to gather feedback can help make valuable changes to the company.

  • Listen

While asking the question is the first step, listening is the most important part. Anyone can ask a question but only the most seasoned people will take the time to truly understand what is being said. Moreover, asking a question and not fully understanding the answer can yield worse results than not asking anything at all. Actively listening, demonstrating nonverbal listening as well, communicates that you are genuinely interested and not just asking questions for the sake of getting face time with employees.

  • Follow-up

After taking the time to listen to people to fully understand the motivation and challenges behind certain things, following up shows the difference between a committed manager and a compliant manager. Oftentimes being open about feelings and concerns can be intimidating and seeing no progress can make the situation even more frustrating. Make sure to check in accordingly.

While there will always be buzz about learning the newest technical skills, make sure to take the time to value the soft skills that often go unnoticed. Although empathy can’t be developed overnight, it is a characteristic that can make a significant different in the lives of others.

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How to Disagree With Your Boss (Without Getting Fired) https://www.opensesame.com/site/blog/how-disagree-your-boss-without-getting-fired/ https://www.opensesame.com/site/blog/how-disagree-your-boss-without-getting-fired/#respond Mon, 16 Nov 2015 00:00:00 +0000 /site/?p=1690 Disagreeing with your boss can be an intimidating part of your work, but there is a way to approach the problem without your disagreement ending in you getting fired. Regardless of the issue at hand, follow these general rules to steer clear of the unemployment office and improve your working relationship with your boss. Approach... Read more »

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Disagreeing with your boss can be an intimidating part of your work, but there is a way to approach the problem without your disagreement ending in you getting fired. Regardless of the issue at hand, follow these general rules to steer clear of the unemployment office and improve your working relationship with your boss.

Approach Privately

The last thing you or your boss wants is an argument in front of a crowd. Like a Presidential Debate, temperatures will flair and, in the end, neither side will win.

A key element of disagreeing with your boss is to take away the public eye and approach in private. This way, your boss will see his or her authority less challenged and will hopefully listen to the root of the problem, rather than focusing on the crowd.

Polite Language

Wording is everything, when it comes to disagreeing. Make sure to word your thoughts in a positive manner and without making a personal attack.

Through this style of speech, you can focus more on coming to a solution, and less on the fact that there is a problem at hand. In addition, be sure to stay away from blaming and pointing fingers. All this will accomplish is bitterness towards each other that may end in one side lashing out against the other later on down the road.

If at First You Don’t Succeed, Try, Try Again

Your boss probably has a lot more problems he or she has to deal with than you may realize. Because of this, any suggestions you make might get turned down without much thought. Wait for a little bit and then make the suggestion again. Hopefully, your boss’s schedule has cleared up and he or she can see the problem this time around.

Show, Don’t Tell

Sometimes the only way to convince someone is through cold hard facts. If you disagree with something but your boss isn’t giving your opinion much thought, get to the heart of the issue. This might mean putting in long hours, knowing that you are going to run into a problem, but this might be what it takes. Show your boss exactly where and how you run into this problem so that he or she can see that the current method isn’t working.

If you’d like a more in-depth look into conflict resolution in the office, check out some of our courses from top providers. If you have any questions or concerns, let us know in the comments!

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4 Online Tools to Help Your Small Business Thrive https://www.opensesame.com/site/blog/4-online-tools-help-your-small-business-thrive/ https://www.opensesame.com/site/blog/4-online-tools-help-your-small-business-thrive/#respond Fri, 13 Nov 2015 00:00:00 +0000 /site/?p=1691 At OpenSesame, we believe in supporting fellow tech startups, and today we have compiled a list of four online tools from these businesses. The only two pieces of criteria for selection were that the companies and their tool had to: a) belong to Gen Z (founded after 2004) and b) be used by the OpenSesame... Read more »

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At OpenSesame, we believe in supporting fellow tech startups, and today we have compiled a list of four online tools from these businesses. The only two pieces of criteria for selection were that the companies and their tool had to: a) belong to Gen Z (founded after 2004) and b) be used by the OpenSesame team.

The popularity of online tools constantly shifts, but the following are several applications that OpenSesame currently utilizes from oldest to youngest:

Note: Again, this list is not in any way sponsored or a special promotion. It was written of our own volition and no one else’s!

 

  1. (2009) Okta– Secure Identity Management & Single Sign-In

Okta is an application that allows you to have multiple websites signed in at the same time. Will you be using Gmail, Shutterstock, and Google Drive repeatedly throughout the day? Sign in to Okta to avoid repeatedly having to log in to all of those sites. With currently 2,835 applications available to add to your dashboard and an easy-to-use interface, Okta is a must have for accessing multiple applications in a day. One click and you’re ready to go!

 

  1. (2010) Hipchat– Private chat/Instant messaging

Think Facebook Messenger but only within your office space. Send instant messages, attach files and links, insert a wide (and quirky) variety of emoticons, make groups and name the groups whatever you choose. Additionally, when you are chatted, it is less intrusive than most instant messaging services: a dialogue box pops up at the bottom of the screen and fades away quickly if you do not click on it. The application is downloaded on a computer (for Mac users it will appear as an app in your dock), but also has a corresponding mobile app so you can receive messages if you choose to go out during your lunch break, or are working out-of-office.

 

  1. (2011) Trello– Organizational Tool

With its streamlined look, ridiculously user-friendly interface, and low price (free), it isn’t difficult to see why Trello is OpenSesame’s current favorite tool for organizing meetings. Anyone belonging to a group can create ‘cards’, which appear on a board as a post-it note would on a corkboard. The cards can then be used to generate discussion, create a meeting agenda, and much more. What makes Trello unique is that you can organize cards into “Ideas”, “To Do”, “Doing”, and “Done!”, as well as add comments, create checklists, add due dates, etc.

 

  1. (2012) Canva– Graphic Design Software

A relatively young tech company (just like OpenSesame!), Canva allows users to create all different visual designs of, well, you name it. It possesses hundreds of free visuals anyone can use on their designs (as well as additional visuals for certain prices). Canva is especially helpful for constructing infographics (whose existence on business websites increase traffic an average of 12% more than those who don’t)  and other enticing visuals that will appeal to potential buyers. Aside from their product, Canva also maintains a wonderful daily blog that is easy to follow.


Does your company use any of the aforementioned? What tools did we miss? Are you Team Hipchat or Team Slack? Let us know in the comments below.

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A Little Secret About Routine https://www.opensesame.com/site/blog/little-secret-about-routine/ https://www.opensesame.com/site/blog/little-secret-about-routine/#respond Wed, 11 Nov 2015 00:00:00 +0000 /site/?p=1692 The concept of routine, and the discipline behind it is often overlooked. In a world of constant distraction and procrastination, routine is the savior we all should want. Each day, whether at the office, the kitchen, or the junkyard, brings a new set of challenges and successes. Think of these as mountains and valleys—naturally created... Read more »

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The concept of routine, and the discipline behind it is often overlooked. In a world of constant distraction and procrastination, routine is the savior we all should want. Each day, whether at the office, the kitchen, or the junkyard, brings a new set of challenges and successes. Think of these as mountains and valleys—naturally created formations with which you have zero control over. To some, that can be worrying. That’s why there are a few aspects of having a disciplined routine that must be mastered:

First, understand that you can’t control everything. The world is full of question marks, and it’s your job to deal with them as best as you can. First-year analysts for a big invest bank might think they have control over the NYSE, but truly, they know there is nothing they can do to make a stock go up or down. What they do know however is that they have trained day and night for months with their co-workers and are poised to deal with any and all hardships that comes their way. The executive chef for a world-famous restaurant has no idea what his customers will think of his food, for every person has different taste buds. That chef can’t control what consumers will say, but he probably washes his hands the same way every time before cooking the best dish many have ever tasted. Without routine, his food would be nothing.

Second, don’t let others stray you away from your routine. Your routine is yours, and yours only. Rafael Nadal is a fourteen-time grand slam champion, and considered to be one of the best professional tennis players to ever live. Nadal is famous for many things, his routine among the most notorious. If ever you watch this man play you will see his infamous sequence of events after every point.As he lines up to serve, Nadal uses his right hand to tuck his hair behind his ears. First the right-side, then the left. Once completed, he takes his thumb and pointer fight to itch his nose. Finally, his most talked-about habit: he grabs his shorts and pulls them as if he has a wedgy. Many commentators and players talk of his famous routine, teasing him and mocking him. To Nadal, the words simply go in one ear and out the other. The bizarre routine can be laughed at, but Nadal has won the French Open more than any man or woman alive, and continues to punish his opponents on court everyday.

You can laugh, you can doubt, but there is no question that those with a disciplined routine find ways to win. They control what they can, prepare for the worst, but expect the best.

 

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Productive Failure: Why Failing Can be The Ticket to Success https://www.opensesame.com/site/blog/productive-failure-why-failing-can-be-ticket-success/ https://www.opensesame.com/site/blog/productive-failure-why-failing-can-be-ticket-success/#respond Mon, 09 Nov 2015 00:00:00 +0000 /site/?p=1693 Though Thomas Edison failed thousands of times, he cleverly noted:  “I didn’t fail, I just found 10,000 ways that don’t work.” Students today may not have the same mindset as Edison, since we are often taught that failure is bad from our earliest educational experiences. The grading system in K-12 education clearly reflects that we... Read more »

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Though Thomas Edison failed thousands of times, he cleverly noted:  “I didn’t fail, I just found 10,000 ways that don’t work.” Students today may not have the same mindset as Edison, since we are often taught that failure is bad from our earliest educational experiences. The grading system in K-12 education clearly reflects that we are encouraged  “perform correctly” no matter what. Often, when students encounter difficult problems or seeming impasses, they are tempted to find the right answer without understanding the process of solving the problem.

Enter, productive failure. This term refers to when students work on ill-defined problems that they cannot necessarily solve prior to instruction. Through grappling with a challenge, students often generate new strategies and conjectures; even if they don’t solve the problem, they may develop some ideas about how to solve it. Though the popular grading system does not support failure for the most part, failing might actually be one of the most efficient ways to learn something new effectively and really understand it.

Why does productive failure work? When learners are not instructed on specific steps, they must struggle to apply their knowledge to the problem at hand. They also have to think deeply about the nature of the problem rather than just how to find the answer. Once they’ve grappled with the fundamental structure of the problem, failed a bit, and then finally receive the answer, they’re primed to receive the answer and connect it with their previous knowledge. Furthermore, learners who encounter instances of productive failure may be more likely to struggle through challenges in the future.

What does this mean for eLearning? Often, elearning courses involve lecture-based content littered with assessments. However, elearning creators can vary their designs and introduce a bit of productive failure into the content. Perhaps the course may start off with a challenging or even seemingly unsolvable question. Or, instead of making quiz questions straightforward, up the difficulty a bit and then show students how to solve them once they’ve tried on their own.

Try incorporating these productive failure guidelines into your training course and see how your students succeed. Perhaps in the future, everyone will be singing the tune of Edison and celebrate a little failure.

 

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Podcasting for the Classroom https://www.opensesame.com/site/blog/podcasting-classroom/ https://www.opensesame.com/site/blog/podcasting-classroom/#respond Fri, 06 Nov 2015 00:00:00 +0000 /site/?p=1694 The days of families huddling around radios to listen to their favorite nightly programs may be long gone, but the market for engaging audio programs hasn’t entirely diminished. In place of old-fashioned radio sets are headphones, smartphones, and apps that allow users to plug in and listen to thousands of audio programs covering a range... Read more »

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The days of families huddling around radios to listen to their favorite nightly programs may be long gone, but the market for engaging audio programs hasn’t entirely diminished. In place of old-fashioned radio sets are headphones, smartphones, and apps that allow users to plug in and listen to thousands of audio programs covering a range of topics.

Podcasts, which consist of episodes or segmented portions of an audio broadcast, are a popular digital medium for presenting information. Recently, podcasts have enjoyed more popularity through programs like This American Life, or its spin-off, the true crime series Serial. The New York Times recently reported that podcast popularity among American listeners increased 18% from 2014 to 2015, demonstrating that the demand for podcasting is increasing, despite the popularity of other digital media forms.

However, podcasts aren’t only for entertainment. Did you know that podcasts can actually be an effective teaching tool? There are many helpful educational podcasts available for teachers and students, but educators in particular may benefit from integrating podcasts into their classroom curriculums. Here are five reasons why educators should consider utilizing podcasts:

1. Increase accessibility to content

By recording and posting their lectures as a podcast, teachers can make information available to students to access on their own time and at their pace. When a podcast is available online, students may also download lecture material to review at their convenience.

2.  Introduce new technologies to the classroom

For educators looking to integrate more technology into their classroom and curriculums, podcasts are a great way to easily and professionally make content available digitally. Podcasts can be created in audio or video format, so teachers can experiment with the best form for their classroom.  

3. Accomodate different learning styles

Podcasts also reach students of different learning styles and paces. For auditory learners, listening to a podcast may help them retain information better. Likewise, for visual learners, watching a video podcast lecture from a home computer or device separate the distraction of other students may be a more effective way to retain information.

4. Appeal to digitally literate and media-savvy students

Regardless of your classroom audience, students today are increasingly digitally literate and have grown up in a media saturated, digital world. Podcasts represent a familiar format for students who are already used to consuming media in digital forms.

5. Encourage student engagement and class preparedness

When students can watch or listen to a podcast on their own time, they can come to class more prepared and engaged for classroom tasks. Reviewing course content on their own pace ahead of time may enable some students to feel more confident engaging with classroom material.

Podcasts present a variety of benefits, for both educators and students. Ready to start podcasting your classroom lectures? Consider a Podcasting for Educators course, available from RiverStone eLearning and available on OpenSesame. Not a teacher or education professional? Don’t worry, the course still contains relevant and helpful information for anyone interested in getting started with podcasts. Check it out for yourself!

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10 Travel Tips for Business Trips https://www.opensesame.com/site/blog/10-travel-tips-business-trips/ https://www.opensesame.com/site/blog/10-travel-tips-business-trips/#respond Wed, 04 Nov 2015 00:00:00 +0000 /site/?p=1695 Meeting with clients, visiting headquarters, looking at property, and getting together with teams are oftentimes ubiquitous travel trips all too familiar in the business world. Whether you’re a bonafide jetsetter or just heading out on a business trip for the first time, here are a few helpful tips: 1. Sign up for TSA Precheck or... Read more »

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Meeting with clients, visiting headquarters, looking at property, and getting together with teams are oftentimes ubiquitous travel trips all too familiar in the business world. Whether you’re a bonafide jetsetter or just heading out on a business trip for the first time, here are a few helpful tips:

1. Sign up for TSA Precheck or Global Entry

If there’s one thing that people hate more than flying, it’s probably waiting in line and going through security. Getting TSAPrecheck or Global Entry can save you from the stress of dealing with security and hours of waiting.

2. Go out to Dinner and Schedule Free Time

Sometimes going on a business trip can consist of hours in windowless conference rooms. To combat this kind of atmosphere, make sure to take one day off and eat out instead of at your hotel. Taking time for yourself to unwind or to socialize can oftentimes take the edge off of a stressful business trip.

3. Consider Not Checking a Bag

While some people may view carry-ons as a hassle, checking a bag can add extra time waiting time and you also run the risk of losing your luggage.

4. Make Sure You Charge All Electronic Devices

Depending on where you travel, some airports dispose of devices that are unable to be powered on. Also, there’s nothing worse than your phone dying during a stressful travel day.

5. Purchase an Airplane Headphone Jack Connector

Although this is beginning to become obsolete, oftentimes older planes will play movies and airlines will charge people for headphones that come with a specific connector.

6. Bring the Right Adapters

If you’re traveling internationally, make sure that you already have the appropriate adapters already purchased. Oftentimes, finding the right adapter in the country you are traveling in can be very difficult and confusing, especially if there is a difference in language.

7. Be Careful when Booking Flights

Many people will talk about the difference between “nonstop” and “direct” flights. Despite popular belief, “direct” flights may actually stop at another airport while “nonstop” flights will not stop at all.

8. Backup Your Documents

This may seem rudimentary, but depending on where you travel you may not always have access to wifi or data. Especially if you or your company depend on services like Gmail or Google Docs, make sure you always have a way to access files offline. Additionally, it’s always a good idea to have your presentation slides and documents backed up on a flashdrive just in case something goes wrong.

9. Keep a Printed List of Important Numbers

Although rare, there may be times when your phone randomly dies, there’s no wifi, or you lose your luggage. Having a printed list of important numbers is a good precaution just in case something goes wrong.

10. If You are Tight on Time, Dress to Impress

Lastly, if your business trip involves a presentation the day you fly out, you may want to just go to the airport in your presentation attire. You never know if your flight is going to be delayed or if your cab will end up with a flat tire. Dressing to impress ahead of time can prevent you from walking into a board meeting in jeans.

While traveling can be much more complex, with these tips, hopefully your next business trip isn’t as stressful!

 

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Office Health Through Office Ergonomics https://www.opensesame.com/site/blog/office-health-through-office-ergonomics/ https://www.opensesame.com/site/blog/office-health-through-office-ergonomics/#respond Mon, 02 Nov 2015 00:00:00 +0000 /site/?p=1696 It’s hard to believe that serious injuries can occur from working in office settings, but they are much more prevalent than we may think. Neck, back, and eye injuries are caused by daily habits and posture that many people don’t realize can cause injuries in the first place. The good news is that through some... Read more »

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It’s hard to believe that serious injuries can occur from working in office settings, but they are much more prevalent than we may think. Neck, back, and eye injuries are caused by daily habits and posture that many people don’t realize can cause injuries in the first place.

The good news is that through some simple changes, you can help prevent hidden long-lasting injuries that could occur down the road. Two of the most common forms of injury are upper body injuries from sitting style, or chair type, and eye strain from screen display, but countless other injuries can occur from daily habits and work setting.

Change your Chair, Change your Life

For approximately 8 hours a day, many of us are sitting in the same chair, fixated to the same position. This freezes our muscles, and can lead to heart problems and pain in the neck and back.

Some easy fixes to let your muscles move are:

-Standing desks: raised desks allow you to stand with your laptop or computer still at typing level. This allows better circulation through the legs.

-Yoga balls: Have you ever tried sitting on a yoga ball? It forces near perfect posture and through this, your back, neck, and shoulders stop from slouching, which prevents many long-term upper body muscle pains.

Screen brightness

If you often get headaches or have to constantly rub your eyes throughout the work day, your computer screen could be the problem. A screen that is too bright or dark forces your eyes to constantly adjust back and forth between the screen and anything else you need to look at. Additional light from windows or a bright overhead light can also alter brightness and force your eyes to work overtime all day.

Thankfully, this problem is an easy fix as well:

-If the brightness of the screen seems to be the problem, adjust it so that the brightness of the screen is the same as holding a blank piece of paper next to the screen would appear.

-Turn your screen sideways to any windows or bright lights so that the contrary lighting isn’t hitting from directly behind or directly in front of.

The problems mentioned above are just the tip of the office ergonomics iceberg. If you’d like to know more about office ergonomics and office safety tips, check out the ergonomics section in our course content.  

Have any questions or concerns? Let us know in the comments section!

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Emoji: Now Appropriate at Work? https://www.opensesame.com/site/blog/emoji-now-appropriate-work/ https://www.opensesame.com/site/blog/emoji-now-appropriate-work/#respond Fri, 30 Oct 2015 00:00:00 +0000 /site/?p=1697 Emoji, once reserved for text messages between teenagers, are now seen globally — even in the workplace. In fact, 76% of US workers admit to using emoji in communication at work. Thanks to the growing population of Millennials in the workforce and changes in digital communication, it has now become more appropriate to use emoji... Read more »

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Emoji, once reserved for text messages between teenagers, are now seen globally — even in the workplace. In fact, 76% of US workers admit to using emoji in communication at work. Thanks to the growing population of Millennials in the workforce and changes in digital communication, it has now become more appropriate to use emoji in work communication

So why use emoji at work? One flaw of digital communication, whether through email, instant message, or text, is the lack of emotion and facial expression. Emoji can be used to express the true intention and tone of your statement. If you’re worried your joke may be interpreted as a serious statement, an emoji can clear any confusion. Adding a smiley face can also prevent statements from mistakenly being taken negatively or can further express positive feelings.

Depending on your company, emoji can be used in office communication or in your brand’s social media. However, be sure to take your company’s culture into consideration before using too many. Emoji use and communication can differ based on the formality of your company, or even your location. Shutterstock released data on 2015 design and emotion trends showing the top emoji or emoticon in each country. While some countries, like the US, tend to stick with simple faces, other countries opt for more light-hearted cartoons, such as Costa Rica with colorful monsters being the most popular.

Whether it is a simple thumbs-up or a silly smile, emoji can aid in digital communication. How do you feel about using emoji at work? Does it make it easier to communicate, or do you think it’s too unprofessional? Share your thoughts in the comments!

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5 Steps to Create Killer Blog Post Titles https://www.opensesame.com/site/blog/5-steps-create-killer-blog-post-titles/ https://www.opensesame.com/site/blog/5-steps-create-killer-blog-post-titles/#respond Wed, 28 Oct 2015 00:00:00 +0000 /site/?p=1698   What do tweets, Vines, superhero films, and lists all have in common? Answer: They are all deliberately designed for a generation with shorter attention spans. In this digital age, it feels impossible to work in a tech-dominated industry without coming to the conclusion that the world as a whole, especially the younger generations, have... Read more »

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What do tweets, Vines, superhero films, and lists all have in common?

Answer: They are all deliberately designed for a generation with shorter attention spans. In this digital age, it feels impossible to work in a tech-dominated industry without coming to the conclusion that the world as a whole, especially the younger generations, have shorter attention spans than ever. The average American attention span in 2015 was recorded at 8.25 seconds, roughly one second less than that of a goldfish. The creation of the aforementioned social media sites and the popularity of business blogs suggests that the marketplace is rapidly adapting to these changes in attention spans. What can you as a business owner with an online presence do about this then? One word: titles.

They might be the most fundamental aspect of a blog post, but they are also one of the most pivotal and challenging steps to securing traffic on your website. Bad blog post titles can send a potential reader away faster than you can say “elearning”, while original, attention-grabbing titles can keep them following blog post links on your site for hours.

Below is a quick guide to creating titles, step by step.

Step One: Who is your audience?

Before you begin brainstorming (Step 2), consider the target audience of your blog post and imagine what kind of titles they might respond to. General popular formats include “How To” posts or lists like “7 Ways to Improve Your Life” (see the title of this article). The second part of this step is to try and tell the audience how the content in your blog post applies to them. Let them know why they want to read your article and address them, as they will become more inclined to click on the link. Easy ways to do this include, “Find Out How You Can…etc.” or “Top 5 Secrets To Help You…” titles.

Step Two: Brainstorm

Brainstorm as many titles you can think of; exclude nothing. Oftentimes when people have writer’s block or “blogger’s block”, it’s because they’re afraid of making a mistake. Write down all ideas good and bad because you’ll never know when you’ll find a diamond in the rough! If you find yourself to be stuck, read this article by James Altucher on becoming an idea machine. Seriously, read it even if you aren’t stuck.

Step Three: Make it unique by considering an adjective  

Which title sounds better: 5 Steps to Create Blog Post Titles, or 5 Steps to Create Killer Blog Post Titles?  You should never force an unnecessary descriptive word where it doesn’t belong, but comb through the list you brainstormed and see if there is any room for creativity or a colorful adjective. The following are two of my favorites from the OpenSesame blog:

You’re eyes are drawn to the more unusual words and adjectives, and it makes you that much more curious, leading to increased readers.

Step Four: Make It Short

Once you have your list of unique titles, it’s time to cut the words down. Typically, a solid title will be anywhere from 5-8 words, so trim down any that seem redundant or phrases that could be replaced with one word. If a reader spends too much time figuring out what the title means or reading it to begin with, they probably won’t bother to give the post a chance.

(Bonus Step Five): Link to other blog posts within the article.

This last step is optional, but if you can link to other blog posts with intriguing titles on the sides or on the bottom of the blog post. It increases the odds that the reader will continue perusing around the site for a while, or opening up new tabs to read the articles later. The longer you can keep their attention, the better.

 

At the end of these steps, you should have a concise, attention-grabbing title that can make worlds of differences in increasing traffic to your blog. These steps can be followed with precision, taken out of order, or ignored if they do not apply to you. Pick and choose what works best, and don’t forget to be creative.

Happy titling!

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3 Keys to Presentation Success https://www.opensesame.com/site/blog/3-keys-presentation-success/ https://www.opensesame.com/site/blog/3-keys-presentation-success/#respond Mon, 26 Oct 2015 00:00:00 +0000 /site/?p=1699 Have you ever been assigned a major presentation at a moment’s notice? If you have, you’ve most likely experienced the usual feelings of stress and anxiety. This is normal, and everyone gets this feeling. It feels like you’ve got plenty on your plate, and a scary presentation won’t be making things better. Presenting in front... Read more »

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Have you ever been assigned a major presentation at a moment’s notice? If you have, you’ve most likely experienced the usual feelings of stress and anxiety. This is normal, and everyone gets this feeling. It feels like you’ve got plenty on your plate, and a scary presentation won’t be making things better. Presenting in front of a large audience can be daunting, and making a presentation in the first place is equally frightening. However, instead of shying away from your fears, overcome them one at a time! Finding success in presenting requires a different path for each person, but there are general rules that all should follow.

Identify Your Goal

Oftentimes, presenters find the most trouble in their lack of a clear goal. However, every presentation needs a goal. If you are presenting to prospective investors, your presentation’s goal should be its ability to demonstrate a company’s potential. If you find yourself giving a company-wide update, then your presentation should do just that: update your coworkers. This is the first step to beginning a presentation. A presentation’s goal is like its thesis, and should be kept in mind throughout the duration of the creation of your presentation.

Organize Your Thoughts

After creating a goal for your presentation, begin to organize the jumbled up pile of thoughts you have. What do you want your audience to learn? How do you want to provide them with the information they want to learn? What presenting methods will you employ to do this successfully? These are all good questions to consider when beginning to form a presentation, and it’s important to tease out the answers.

Practice Makes Perfect

It might sound cliche, but there really is no other way around it. Practicing your presentation really can increase your success exponentially. Not to mention, your confidence will increase as well, getting rid of some of the initial stress you experienced when getting assigned the presentation in the first place. Practicing for a presentation allows you to find errors or problem points in your presentation that you may not have found by just going over it on your own.

Everyone knows that presentations are scary. But few can conquer them with the necessary skills. Along with following these steps, view our presentation skills course and you’ll find yourself delivering presentations with precision, poise, and perfection!

 

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Why Disruption and eLearning Matter to Higher Education https://www.opensesame.com/site/blog/why-disruption-and-elearning-matter-higher-education/ https://www.opensesame.com/site/blog/why-disruption-and-elearning-matter-higher-education/#respond Fri, 23 Oct 2015 00:00:00 +0000 /site/?p=1700 I graduated from a small liberal arts college in 2015. During the four years I was in college, I didn’t take any online courses and still purchased most of my textbooks in paper form. I took courses from as many professors who utilized Moodle (an open source LMS) as I did from professors who did... Read more »

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I graduated from a small liberal arts college in 2015. During the four years I was in college, I didn’t take any online courses and still purchased most of my textbooks in paper form. I took courses from as many professors who utilized Moodle (an open source LMS) as I did from professors who did not allow e-readers or laptops in class. As I see online education and distance learning grow in popularity, I have to wonder, did I attend college in a digital dark age? Or are we poised on the brink of a technology-driven overhaul in higher education?

While no one can predict exactly to what extent technology will change higher education in the years to come, the past years have already witnessed an increase in excitement and anxiety surrounding the future of online education. Time recently reported that “A Perfect Storm Is Heading Toward Higher Education,” driven in part by technological disruption, while the Harvard Gazette revealed they are “Planning for disruption,” and Todd Hixon, writing for the Forbes blog, claimed “Higher Education Is Now Ground Zero for Technological Disruption.”  

A unifying theme amidst this conversation about higher education and technology is the idea of “disruption.” “Disruptive Innovation,” a concept originally developed by Clayton Christensen in the mid 1990s, is the idea that new technologies disrupt, or even render obsolete, older technologies by overtaking existing markets. For example, disruption occurred in the music industry when CDs replaced cassette tapes and iPods and mp3s replaced CDs.

But how does disruption apply to higher education? No one knows exactly how or whom will upset higher education with technology, but likely the trends toward online courses, universities and distance learning will only become more popular, accessible, and affordable in the future. In September 2014, Elearning magazine reported that almost 70% of college presidents think at least a small degree of disruption is needed in higher education, especially given that only 17% believe that the U.S. education system will be the best in the world in the coming decade. Combined with soaring tuition fees and uncertain job prospects, more and more educators are agreeing that change is needed in higher education–and new technologies are key.  

Who knows what colleges and universities will look like when today’s preschoolers reach college age. Perhaps brick-and-mortar institutions will always exist in some form, but it’s hard to imagine that future colleges and universities will be insulated from the same technologies that have radically changed the newspaper, music, and entertainment industries.

Regardless of whether or not you work in higher education or currently attend college, it’s worth knowing that changes are ahead for colleges and universities. OpenSesame is a great place to start if you’re interested in digital learning, and with 24,000+ courses (and growing) available, the future of online learning may already be here.

Source: “Education Disruption On Its Way.” Elearning! Magazine, Sept./Oct. 2014, pg. 10.

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How to Create an eLearning Culture https://www.opensesame.com/site/blog/how-create-elearning-culture/ https://www.opensesame.com/site/blog/how-create-elearning-culture/#respond Wed, 21 Oct 2015 00:00:00 +0000 /site/?p=1701 Offices have changed dramatically over the last few decades. No longer do we picture smoky conference rooms and men walking around in suits as in the days of Mad Men. Nowadays, workers are often inspired by fantasies of standing desks, glass walls, free laundry, and slides between levels if they’re lucky. Instead of finding information... Read more »

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Offices have changed dramatically over the last few decades. No longer do we picture smoky conference rooms and men walking around in suits as in the days of Mad Men. Nowadays, workers are often inspired by fantasies of standing desks, glass walls, free laundry, and slides between levels if they’re lucky. Instead of finding information in filing cabinets, gathering information is quick and easy. Need to find an answer instantaneously? Google it. Need career advice? Browse LinkedIn. Immediate access to information is in-synch with our modern office culture.

Along with the modern office culture and quick access to information comes higher employer expectations. Yet, employees often do not have instant access to the training they need since accurate industry-specific training is not always easy to find just through googling. In such cases, managers also lose control of the information employees receive and there is a greater risk that the information they find is outdated or inaccurate.

The solution? Create an elearning culture in your office so employees can get consistent, quality information and training that managers can keep track of. Here are a few ways to engage modern employees:

 

  1. Make it short. Employees are very busy and so learners often don’t have too much time during the day to complete necessary training that takes them away from completing their daily tasks. Pack a punch with short five to ten minute bursts each day so employees can increase their knowledge over time without feeling overwhelmed.

  2. On demand is your best friend. Does gathering all employees at a single location for a training session sound daunting? It is! Web-based elearning apps make it easy to access training tutorials from anywhere including desktops, laptops, and mobile phones. When learning is accessible anywhere and any time, employees don’t need to waste valuable time getting to a training session or relearn what they already know.

  3. Make it fun and interactive! There are many hot buzzwords around engaging learners and many of these have plenty of merit. Learning is always more effective when it’s fun and gives the learner an active role. For example, gamification inspires participation. Some examples include games and activities that allow learners to overcome challenges, offer the chance to compete with other learners and give them the opportunity to earn points or rewards for their efforts.

 

Whatever techniques you choose, there are plenty of ways to incorporate online training into your office culture. OpenSesame offers thousands of training courses that your company can use to keep training simple, high quality, and consistent. So, when you picture a modern office with those standing desks and free laundry, make sure to also picture online learning at every employee’s fingertips.

 

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The Best Tech for Connecting with Remote Workers https://www.opensesame.com/site/blog/best-tech-connecting-remote-workers/ https://www.opensesame.com/site/blog/best-tech-connecting-remote-workers/#respond Mon, 19 Oct 2015 00:00:00 +0000 /site/?p=1702 Working from home – for some, it’s a dream come true, for others it’s a nuisance that makes work harder.  Nearly 3.3 million Americans telecommute to work full-time – and this trend is only growing. Thanks to the constant change and advancement of technology, it’s easier than ever to take advantage of working remotely. The... Read more »

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Working from home – for some, it’s a dream come true, for others it’s a nuisance that makes work harder.  Nearly 3.3 million Americans telecommute to work full-time – and this trend is only growing. Thanks to the constant change and advancement of technology, it’s easier than ever to take advantage of working remotely.

The reasons for working remotely are as varied as the jobs: perhaps you want to spend more time with your family, or you live hundreds of miles away from the office, or maybe you’re just out of town for a conference. There’s no doubt about it, telecommuting allows for more flexibility and freedom. However, to truly maximize your potential as a remote employee, you should take advantage of the communication and organizational tools available to you, including conferencing, organizational, messaging, and file-sharing apps.

Video conferencing is often used to conduct meetings and presentations, as it allows remote workers to see and hear the same content as those present, in addition to being seen and heard themselves. We’ve highlighted three of the most useful conferencing tools for the easiest communication and sharing.

1. UberConference

UberConference is primarily an audio conferencing tool with some additional visual features. The program runs online through any computer, and allows you to schedule and run calls. Remote participants can join the conference by calling in to the given number without needing a PIN, using the mobile app, or logging in online. To take advantage of the visual features, you can use your computer or the app. You can view icons indicating who is currently speaking and share your screen with others, though there is no built-in video feature.

The ease of using UberConference is its biggest selling point. Calls can easily be scheduled, don’t require PINs, and can be accessed on the go, though the lack of video is a drawback. The free, basic version provides unlimited calls, though the $10-per-month Pro plan is needed to access all the features.

2.  Highfive

Highfive provides users with a camera and software specialized for video conferencing. The camera has a built-in microphone and is installed over a TV in the main meeting room, allowing all parties to see each other. During a conference, the video automatically switches to whoever is currently speaking, making it easy to see who is talking. Because Highfive is web-based, each remote call member is sent a link to connect directly to the conference through their smartphone, tablet, or computer. The video conference is managed through your own mobile device or computer.

Highfive is a great tool for video calls. It’s simple to use and provides excellent video and audio quality, in addition to easy screen sharing for presentations. However, calls are limited to 10 participants and the product is significantly more expensive than the other options listed here, at a cost of $1,199 per room.

3. Google+ Hangouts

Arguably the most popular web-based tool for video calls, Google+ Hangouts is a simple way to connect with remote workers. Google+ Hangouts runs in your browser, through the mobile app, or through the desktop app. Both local and remote conference members easily join the call through the provided link, using their own webcam for video. Similar to Highfive, the program automatically switches the video to whoever is currently talking, and messaging and screen sharing are also built in.

Although there is a free version available, the professional version is included in Google Apps for Work, which costs $5/month per user. This suite includes business versions of Calendar, Gmail, Drive, and a handful of other apps. The benefit of this is that everything is easily synced – you can schedule a meeting on Calendar and the Hangout link is automatically provided for everyone. However, one drawback is that the calls are limited to 15 users.

 

Choosing the best tool for you and your company can be difficult. If you’re trying to cut costs, UberConference and Google+ Hangouts are good choices. Google+ Hangouts is ideal if your company uses the suite of Google Apps for Work, as everything is seamlessly integrated. If quality and ease-of-use is your priority, Highfive may be the best option.

There are numerous other factors to take into account before investing in a conferencing resource, and countless other options not listed here, so take your time and do some research before choosing your conferencing tool. Going beyond just the technology, OpenSesame offers many courses on managing and communicating with remote workers. For more, check out Inspiring and Motivating Remotely or the Project Management and Virtual Teams bundle, or browse through the courses in our Remote and Distributed Teams category.

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The Benefits of Hosting Hackathons https://www.opensesame.com/site/blog/benefits-hosting-hackathons/ https://www.opensesame.com/site/blog/benefits-hosting-hackathons/#respond Fri, 16 Oct 2015 16:41:55 +0000 /site/?p=1703 We have been seeing the growing popularity of hackathons all around the world. There are a lot of factors that contribute to this phenomenon–the increasing size of our tech-reliant society, a growth in computer science engineers, and the popularity of entrepreneurship. Hackathons take place all over the world–not just in the United States. Networking/Recruiting Whether... Read more »

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We have been seeing the growing popularity of hackathons all around the world. There are a lot of factors that contribute to this phenomenon–the increasing size of our tech-reliant society, a growth in computer science engineers, and the popularity of entrepreneurship. Hackathons take place all over the world–not just in the United States.

Networking/Recruiting

Whether or not you already have a job or you’re looking to release some stress by creating something out of your imagination, these events are great places to meet engineers and other people looking to get creative. Who knows? You could end up finding your next business partner. UberConference, a telecommunication tool used in the OpenSesame office, was founded at TechCrunch Disrupt in 2012.

Most of these events are sponsored by large and small companies alike. After seeing what people can produce and what their skills are, companies look to hire the best technical talent they can find. Going to hackathons or even hosting them can give you premier access to the best and most intelligent minds.

Collaboration

Working and producing under a strict time limit and deadline is something that most employees are forced to do at work. Thus, these hackathons can put those skills to the test! Furthermore, workers from different departments can find teammate with other skillsets.

In order to make sure the team carries out their goal, communication, patience, and trust are  necessary. It’s important that you can be comfortable working with people that you just met.

Creation → Execution

This is a place where people can turn their ideas into a reality. No more wishing and dreaming about things that don’t exist–go out and make them! These hackathons facilitate great community building usually involving plenty of caffeine and food.

Stimulation

Hackathons are extremely competitive in nature–there’s a deadline, and you’re working alongside other intelligent and skilled workers trying to come up with their own product. However, in the workplace, you don’t always experience that kind of adrenaline of trying to outcode someone, or create the best idea. A little bit of friendly competition never hurt anyone.

Fun

These hackathons aren’t necessarily about creating the next Facebook or Snapchat. Many people who have participated in Hackathons gush about the exhilaration of staying up for 24 to 36 hours, surrounded by abnormally caffeinated individuals, working away through the end.

Do I have to be an engineer?

No! These hackathons aren’t limited to just engineers. Creating new  products requires creativity and innovation–qualities that can be found in any individual. It’s important to remember that there are other aspects to think about rather than just the software when it comes to hacking? coding?. .

Have you ever attended a hackathon? If so, what are some of your favorites? Let us know in the comments below!

 

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Leader vs. Boss: 4 Tips You Should Know https://www.opensesame.com/site/blog/leader-vs-boss-4-tips-you-should-know-0/ https://www.opensesame.com/site/blog/leader-vs-boss-4-tips-you-should-know-0/#respond Wed, 14 Oct 2015 00:00:00 +0000 /site/?p=1704 (This week’s blog post inspired by the elearning course “So, You Want to Be the Boss…”)   In 2009, US companies spent $12 billion on leadership development, and it’s easy to see why. In the same way athletes need motivation from inspirational coaches in the locker room before winning the championship, the most productive employees... Read more »

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(This week’s blog post inspired by the elearning course “So, You Want to Be the Boss…”)

 

In 2009, US companies spent $12 billion on leadership development, and it’s easy to see why. In the same way athletes need motivation from inspirational coaches in the locker room before winning the championship, the most productive employees are the ones who believe not only in the institution they work for, but in their team, starting with the woman or man in charge. No, not their boss, but their leader. This post discusses the differences between the two.

Think about the word “boss.” Chances are, the word evokes  negative connotations.  After all, no one calls Martin Luther King or Indra Nooyi the greatest ‘bosses’ of all time. It can then be agreed upon that being a “leader” is a more desirable attribute, although most bosses/leaders fall somewhere on a spectrum between the two.

The following tips suggest how you can influence where you fall on the spectrum, and apply to almost anyone in the workplace (i.e. experienced CEOs, sales managers, supervisors, petrified interns tasked with leading the weekly check-in).

 

Teach instead of command.

Continuing the sports metaphor, one of the hats you wear as a leader is that of a coach. While you should hold your co-workers to high standards, instead of shaming them for their lack of knowledge, invite questions. Teach before mistakes are made, and make it clear that asking questions is not something to be feared but rather a top priority. This will build trust, and ensure that they learn from their experiences to increase performance in the future. And although it may seem self-explanatory, as Kenneth Blanchard and Spencer Johnson explain in the One Minute Manager, when people feel good about themselves as opposed to shamed, they will do their best work. On the other hand, make sure not to over-teach, you will get bogged down and employees will feel patronized.

 

Participate in achieving your team’s goals.

On a similar note, instead of ruling over your team (note: team, not indentured servants), be an accessible resource and work  towards achieving goals. A boss stays uninvolved in the tasks they are assigning, while a leader does not.  A basketball coach wouldn’t jump into the games with the players, but they would give directions and lead by example on the sidelines and during practices. A leader should have the same kind of presence.

 

Flatter in public, flame in private.

In other words, if you don’t have anything nice to say to an employee, don’t say it at all (in front of all their co-workers). Reprimand instead of berate to avoid the oppressive-regime feel.  Conversely, don’t be afraid to compliment in public. Instead of using the carrot approach with rewards, draw attention to good behavior/progress by noting that you have observed it. By phrasing it this way, it’s more of a motivator to the rest of the team that doesn’t make it seem as if you are bribing them.

 

Accept that you are always learning.

A boss thinks they know it all whereas a leader is willing to listen. Listen to what your employees have to say, and what they need. Listen to and observe your surroundings to be able to form educated conclusions and solutions. Accept constructive criticism and maintain a “we” instead of “me” mindset. As C.S. Lewis wrote, “True humility is not thinking less of yourself; it is thinking of yourself less.” Finally, leave your ego at the door, not to your office, but to your building. Egos lead to resentment and politics which lead to dissatisfaction in the workplace.

 

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When you take into account the fact that nearly 60% of companies face leadership talent shortages which impede productivity, suddenly $12 billion doesn’t seem so exorbitant. Leadership is a delicate balance of qualities: orientation towards results and people, ambition and humility, enthusiasm and focus. While some lucky individuals are blessed with the leadership gene, the hidden truth is that most of us didn’t graduate preschool having lead a revolution against the teachers. For the latter, it takes lots of practice and experience to master the art of leadership. This is where elearning come in. Even though leadership is an abstract concept, techniques and skills can be learned and practiced until they feel like breathing. While you probably wouldn’t address your CEO and ask them to teach you how to lead a project, online leadership training programs provide a low-risk high-reward environment where you can gather information at your own speed.

At OpenSesame, with more than 700 online courses on leadership, you are guaranteed to find what you’re looking for, whether it is a simulation for situational leadership, a presentation by an established business entrepreneur, or even a course on the psychology of leadership. Take action and start thinking like a leader instead of a boss!


Where do you fall on the spectrum? And what have you learned from others about leadership? Feel free to leave a comment below and we’ll get back to you!    

 

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3 Steps to Handling Angry Callers https://www.opensesame.com/site/blog/3-steps-handling-angry-callers/ https://www.opensesame.com/site/blog/3-steps-handling-angry-callers/#respond Mon, 12 Oct 2015 00:00:00 +0000 /site/?p=1705 If you work in sales or customer service, you’re probably no stranger to the occasional and classic angry caller. While unpleasant and sometimes unreasonable, navigating a hostile conversation to calmer waters can be difficult. However, in the world of business it can take years to build a relationship with a client or customer and only... Read more »

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If you work in sales or customer service, you’re probably no stranger to the occasional and classic angry caller. While unpleasant and sometimes unreasonable, navigating a hostile conversation to calmer waters can be difficult. However, in the world of business it can take years to build a relationship with a client or customer and only minutes to destroy it. Studies have shown that people who encounter negative experiences will tell an average of 16 people about the situation.

Understandably, mastering the art of calming angry callers is not only vital to your company’s reputation but also to its success. Studies also show that the 32% of consumers trust user reviews and feedback. To help combat and mitigate an angry call, we’ve put together a few quick steps to get you started:

  1. Ask for Information

Although receiving negative feedback from a caller can be unpleasant, it’s important to also recognize that this is an opportunity for you to learn more about the situation. Unlike dissatisfied customers or clients who do not take the initiative to let you know what problems they’re having, when talking to an angry caller you have the chance to understand what went wrong. Remember to ask for the information. The angry caller may direct the conversation in a specific way but it’s your responsibility to pick, choose, and ask for applicable information to help. Many disputes and problems arise from lack of information and when talking to an angry caller, sometimes asking for more information can also help the caller better rationalize and process the situation.

  1. Verbally Acknowledge the Caller’s Discontent

There will be times when callers will want to vent about inconveniences and distastes for certain things. While saying “I understand your situation” may not always hit home with everyone, verbally acknowledging that you are hearing the complaint can be helpful. Repeating and mirroring the facts back to the caller can communicate to the caller that you empathize with the situation and that you are making an effort to understand what’s going on.

  1. Provide Options

Even when you’re not on the receiving end of an angry call, it’s nice to have options. Sometimes there will not be an immediate solution to resolve the caller’s situation. However, providing clear timeframes and multiple options to move forward can direct the conversation away from complaining. Also, it can empower the angry caller to take ownership over his or her situation and to make a new decision. Oftentimes, frustrating situations make callers feel powerless and being able to provide the caller with a sense of control can help calm even the angriest of callers.

As mentioned before, keeping your callers happy makes your business better. So the next time you receive a message from an irate caller, remember these 3 simple steps and improvise as necessary. Callers may start out angry, but they don’t have to stay that way!

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Four Traits Every Customer Success Manager Should Possess https://www.opensesame.com/site/blog/four-traits-every-customer-success-manager-should-possess/ https://www.opensesame.com/site/blog/four-traits-every-customer-success-manager-should-possess/#respond Fri, 09 Oct 2015 00:00:00 +0000 /site/?p=1706 Regardless of the size and industry of a company, customer happiness is key to company survival. Most companies have specific departments or positions, often called Customer Success Managers, to deal with this issue. While there are countless attributes this position could use, we’ve narrowed it down to four listed below: Patience After working with a... Read more »

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Regardless of the size and industry of a company, customer happiness is key to company survival. Most companies have specific departments or positions, often called Customer Success Managers, to deal with this issue. While there are countless attributes this position could use, we’ve narrowed it down to four listed below:

Patience

After working with a product or idea for a long period of time, it’s easy to forget that others don’t understand it as well as you. Patience is crucial to be able to walk the customer through any problems or confusion he or she may have. A customer should never feel hurried or left behind when being helped through a situation.

Responsive

When a customer reaches out for help, the worst scenario is a lack of response. A Customer Success Manager must be able to give timely and well thought out responses. Not only that, but he or she should be available to be reached out to any time of day.

Straightforward

Customers can often tell when an employee is lying to them, and they don’t like it one bit. It’s better to be honest about what the problem or solution is, rather than beating around the bush. Most customers would rather hear that a problem they’re having can’t be solved at the moment, rather than the process be elongated until later on down the road it slips that the problem can’t be solved. All this elongated process created was wasted time that could have been used to help in other areas.

Caring

Aside from all the automated, impersonal messages customers may receive, sometimes all they want is a human connection. Knowing that there is someone they can reach out to in time of need can be comforting enough to keep them coming back to your company. Gentle, polite wording in responses can also add this caring touch.

While these are just four of the countless attributes needed for a customer success manager, they demonstrate the main solutions to problems that arise. At times, one of these attributes can keep the customer happy, while in other scenarios a combination is needed to tackle the problem.

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Why Customer Service is The Most Important Part of Business https://www.opensesame.com/site/blog/why-customer-service-most-important-part-business/ https://www.opensesame.com/site/blog/why-customer-service-most-important-part-business/#respond Mon, 05 Oct 2015 00:00:00 +0000 /site/?p=1707 Everyone’s had nasty experiences with customer service. You’ve got an issue with a product and just as soon as you take the time to call for assistance, an unfriendly, unhelpful voice is talking at you. They’re being rude and obnoxious, and their actions could potentially cost them your business. Customer service is all about the... Read more »

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Everyone’s had nasty experiences with customer service. You’ve got an issue with a product and just as soon as you take the time to call for assistance, an unfriendly, unhelpful voice is talking at you. They’re being rude and obnoxious, and their actions could potentially cost them your business.

Customer service is all about the Customer’s experience. If promises cannot be fulfilled by employees in customer service, then business can easily be lost.

The Experience

When customers think about the products they own, they often think back to their experiences with the product. Memories and experiences are highly underestimated. They are more powerful than many believe. That is why is vital to provide exceptional customer service to your customers. It gives them an unforgettable experience that they can associate with a product.

The Referral

Oftentimes, business is created through references. This is a great way to grow a customer base however, it will be near impossible without superb customer service. One way to think about customer service is to consider every successful customer interaction an experience worth sharing with a future customer.

Customer service can seem like a hassle to many. However, it is truly one aspect of business that no one should overlook. It is one of the easiest ways to maintain business, but also one one of the easiest ways to lose business. Impressing a customer with service may very well be the single most important aspect of business. Do not take it for granted!

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OSHA Regulations and You https://www.opensesame.com/site/blog/osha-regulations-and-you/ https://www.opensesame.com/site/blog/osha-regulations-and-you/#respond Fri, 02 Oct 2015 00:00:00 +0000 /site/?p=1708 If you are an employer, own a company, or occupy a high position within the labor-force, chances are that you have dealt with OSHA. OSHA has a plethora of requirements and regulations designed to make the workplace a safer place. But it’s very unlikely that you are aware of every single rule and regulation that... Read more »

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If you are an employer, own a company, or occupy a high position within the labor-force, chances are that you have dealt with OSHA. OSHA has a plethora of requirements and regulations designed to make the workplace a safer place. But it’s very unlikely that you are aware of every single rule and regulation that is necessary in your particular industry.

Are you familiar with your OSHA regulations? Probably not. After all, there are a lot of other things that take up your work time. But knowing your OSHA regulations and having access to them is integral to maintaining your business. Here are some great links to make sure you are on top of the OSHA requirements for your state, among other links so that you can learn everything there is to know about OSHA.

A directory of OSHA states, from which you can obtain the requirements: https://www.osha.gov/dcsp/osp/states_text.html

Frequently Asked Questions by State and Contact Info:

https://www.osha.gov/dcsp/osp/

General FAQ:

https://www.osha.gov/OSHA_FAQs.html

Click this if you’re an employer:

https://www.osha.gov/employers/index.html

Having and using these resources that are available to you for immediate use will quell any questions and problems you might have regarding general and specific OSHA questions.

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Do Your Research! 6 Reasons Why Research is So Important for Your Business https://www.opensesame.com/site/blog/do-your-research-6-reasons-why-research-so-important-your-business/ https://www.opensesame.com/site/blog/do-your-research-6-reasons-why-research-so-important-your-business/#respond Mon, 28 Sep 2015 00:00:00 +0000 /site/?p=1709 When we think of research, we often think of analyzing scholarly information. However, if you’re involved in any kind of business operation, research will help you gather the necessary data for your industry to be successful. In fact, asking questions and researching answers or recommendations is essential for making major business decisions. This may include... Read more »

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When we think of research, we often think of analyzing scholarly information. However, if you’re involved in any kind of business operation, research will help you gather the necessary data for your industry to be successful. In fact, asking questions and researching answers or recommendations is essential for making major business decisions. This may include industry research, market research, or user research based on your business objective so that your business plan is aligned with the right customers and does a great job executing its goals. Here are six reasons why your company needs research:

  1. Define your objectives

What is the size of your industry? How have sales trended in other industries? What goals does it make sense for your company to set? Perhaps the most important research task is to collect initial data that will help you define your business objectives. Typically survey information is available through secondary sources, but often companies do their own surveys as well to measure satisfaction among customers and ensure that their business plan will meet customer’s needs. Researching all kinds of information about the market and your potential customers will be your best friend when defining business objectives.

  1. Understand your competition

Once you know your target market you can identify and research your competition. Whether you’re a small business or a large, successful corporation, markets are often changing and new competition is always a potential threat. Researching your market will help you assess your category, strategize, and make the right decisions for your company to gain an edge above your competition. This research can also help you identify what features your competition lacks so you can add add value to your services or brand through real insights.

  1. Test your products or campaigns

Who are your customers and what do they want? Successful companies research every detail regarding users including their interests, experiences with your product or services, and potential ways to incorporate feedback. User research and testing will help you judge whether your product, advertising, packaging, and brand communication effectively influence consumers. This task is excellent for helping your company make informed decisions. Sample surveys will help you test conceived ideas so you can confidently make decisions.

  1. Optimize your strategy

In any given industry, there may be up to hundreds of brands on the market targeted toward the same set of customers. This makes a marketer’s job quite challenging, since every brand needs a different positioning and strategy. Both qualitative and quantitative market research will help guide marketers when developing a brand strategy and analyzing how your company compares to the competition. Effective marketing comes from user research – understand what brand features matter most to your target market and build from there.

  1. Keep pace with the industry

All industries change over time, so brands must innovate as the market evolves. In order to secure your brand’s relevancy in the market, your company likely must constantly research updates and trends in the market that will influence whether you “perform or perish.” As new competition arises with updated features, focus your innovation efforts on growth opportunities and respond to customer’s changing needs. Remember, if you don’t adapt to the market, someone else will, so staying ahead of the game is a key to success.

  1. Solve problems and make decisions

Businesses often face loss or failure. Market research, user research, and research depending on your industry may help you gain insight into what went wrong. Whether brand awareness is decreasing or sales have fallen, analyzing available data can help you determine possible alternatives to your current strategy and overcome your company’s weaknesses. Research is critical not only for identifying problems but also for developing solutions and making decisions regarding the best strategies to carry out.

While scholarly research may help your company make decisions (for instance, many psychological studies evaluate the best colors to catch attention or the best font design), there are many other types of research that can dramatically influence your company such as market research and user research. Asking questions, evaluating sources, interviewing users, and testing designs all fall under the research umbrella. How do you make sure your company is on the right track? Research it!

 

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5 Ways to Make Your Business Stand Out on LinkedIn https://www.opensesame.com/site/blog/5-ways-make-your-business-stand-out-linkedin/ https://www.opensesame.com/site/blog/5-ways-make-your-business-stand-out-linkedin/#respond Fri, 25 Sep 2015 00:00:00 +0000 /site/?p=1710 According to this year’s 2015 Content Marketing Institute (CMI) Report, LinkedIn is not only the most used form of social media for B2B marketing but is also rated as the most effective social media platform. In an age of social media overload, it is easy to get lost in the mix so we’ve put together... Read more »

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According to this year’s 2015 Content Marketing Institute (CMI) Report, LinkedIn is not only the most used form of social media for B2B marketing but is also rated as the most effective social media platform. In an age of social media overload, it is easy to get lost in the mix so we’ve put together 5 quick tips to make your business stand out on LinkedIn:

  1. Add Video Content

While adding written content is important, featuring videos on your LinkedIn page provides more engaging material. According to Stanford University, stories are 22 times more memorable than facts. Another benefit of incorporating video content is the potential to increase reach and visibility as LinkedIn users share the content. Furthermore, in terms of SEO, Forrester Research reports that web pages with video content are “53 times more likely to rank on the first page of search results.”

  1. Create a Showcase Page

A Showcase page is a great way to display the features or products your company has to offer. Rather than post in-depth information on your home page in LinkedIn, the showcase page enables your company to tailor specific information to people interested in particular products or services your business may offer. If your business offers a diverse range of products or services, a showcase page is great way to engage a more targeted audience.

  1. Post Company & Industry News

Posting company news gives current and future clients the opportunity to see the exciting progress your company makes. It also builds on the credibility of your brand if there are publications about your company on social media. Additionally, sharing relevant industry news on your company’s LinkedIn page can help your company remain an active user on LinkedIn when there is no other content to post. It can be a great way to engage and interact with others in the industry.

  1. Join & Participate in LinkedIn Communities

One way to increase your presence on LinkedIn in to become a member of industry-related groups and communities. With many groups and communities on LinkedIn boasting over 100,000 members, joining and participating in a few LinkedIn groups can help spread awareness of your company’s brand and product offerings. This can increase your company’s visibility, enable your company to better position itself as a “thought leader” in the industry, and can help you connect with more professionals in your specific industry.

  1. Add a Careers Page

Most business will typically have only a homepage on LinkedIn. Adding a Careers page not only helps differentiate your company but also allows users to learn more about your company’s culture. The careers page can be utilized both in recruiting prospective employees and attracting potential partners and vendors as it can help build more awareness on the site. The addition of a careers page also provides a space for your company to explain more about your mission and values.

With these tips, your business’ LinkedIn page can be even more effective!

 

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Stay Safe and Healthy with National Food Safety Education Month https://www.opensesame.com/site/blog/stay-safe-and-healthy-national-food-safety-education-month/ https://www.opensesame.com/site/blog/stay-safe-and-healthy-national-food-safety-education-month/#respond Mon, 21 Sep 2015 00:00:00 +0000 /site/?p=1712 Food safety problems can occur anywhere on the supply chain, ranging from farming to distribution to cooking food at a restaurant. Because of this, proper food safety procedures and measures must be taken at all stages of food handling. With September being National Food Safety Education Month, we want to help you ensure your business... Read more »

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Food safety problems can occur anywhere on the supply chain, ranging from farming to distribution to cooking food at a restaurant. Because of this, proper food safety procedures and measures must be taken at all stages of food handling. With September being National Food Safety Education Month, we want to help you ensure your business is following safe and healthy food handling procedures. More than 200 different diseases can spread through contaminated food, but proper handling can help prevent these.

Sanitation is not your only concern in the food service industry – kitchen safety is just as important. The U.S. Bureau of Labor Statistics reported that over 67,000 food service workers hurt themselves badly enough while working to miss a day of work, with nearly 20% of those missing over a month. These injuries often occur while cutting, cooking, and carrying and can range from burns to broken bones. However, by following the correct workplace and food safety guidelines, you can prevent these injuries and help your business run smoothly.

OpenSesame has hundreds of courses catered to those in the food service industry. Take a look at our course offerings in Alcohol & Food Safety or Food Service or read below for more info on a few courses to help your business stay safe and certified.

Food Safety Awareness

by DiscoverLink

This course details the importance of proper food handling, highlighting topics such as cross-contamination and storing food. Learn why and how to manage your kitchen and food practices in this overview.

Job Skills for Restaurant Employees

By Hospitality Staff

Training Moving beyond just the kitchen, this course covers a variety of topics on customer service, food safety, and skills for food service. Understand regulations and how to follow them to keep your customers happy and healthy with this 90 minute course

Food Safety Management Principles

By Learn2Serve

In addition to teaching you about rules and regulations, this course also helps you understand the safety and cost savings benefits of handling food correctly. This comprehensive course also examines permits and inspections, cleaning, hygiene, and other topics to help you better understand food safety management.

This month, make it a goal to refresh or further your knowledge of food safety guidelines. Keep employees and customers safe and healthy by taking a food safety course today!

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FAFSA Tips and Training for Back to School Success https://www.opensesame.com/site/blog/fafsa-tips-and-training-back-school-success/ https://www.opensesame.com/site/blog/fafsa-tips-and-training-back-school-success/#respond Fri, 18 Sep 2015 00:00:00 +0000 /site/?p=1713 Every fall, thousands of students of all ages go back to school. Whether you’re a high school graduate just beginning college or a returning student, you may be one of the 22 million Americans completing the Free Application for Federal Student Aid, or FAFSA. Administered by the Office of Federal Student Aid, a branch of... Read more »

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Every fall, thousands of students of all ages go back to school. Whether you’re a high school graduate just beginning college or a returning student, you may be one of the 22 million Americans completing the Free Application for Federal Student Aid, or FAFSA. Administered by the Office of Federal Student Aid, a branch of the U.S. Department of Education, the FAFSA is the required first step in applying for and receiving federal student aid to help cover the costs associated with higher education. Federal Student Aid distributes over more than $150 billion in work-study funds, grants, and loans annually, but you first have to complete and file a FAFSA in order to be eligible for funds.

For the 2015-2016 year, the online deadline for submitting the FAFSA is June 30, 2016 but any corrections or updates must be submitted by September 17, 2016. It’s never too early to get a headstart on FAFSA filing, because the application can be notoriously confusing to navigate. Luckily, we’ve compiled five FAFSA tips and tricks to keep in mind as you start work on your application.

1. File early

Many colleges and universities award their financial aid packages on a rolling basis, so it is to your advantage to submit your FAFSA as soon as you have the required information.

2. Apply regardless

Even if you think you aren’t eligible for financial aid or unsure about your financial circumstances, it’s free so apply anyway! You never know what package your school may or may not award you, and it’s worthy applying regardless to find out.

3. Gather all the paperwork

The FAFSA application will require various types of documentation, including your bank statements, driver’s license, and social security card. Make sure you gather all the necessary documents and if you’re a dependent, you’ll need documents from your legal guardians as well.

4. Include the zeroes  

For any sections of the FAFSA that do not apply to you, make sure you put a zero instead of leaving the section blank, which could cause unnecessary delays in the processing.

5. Explain special circumstances

The FAFSA is comprehensive, but there’s no place to explain special family, financial, or individual circumstances. If you are concerned about any extenuating circumstance affecting your application, make sure you contact your college or university with a supplementary letter explaining your unique circumstance.

Need additional help with your FAFSA? Consider taking a FAFSA training course available on OpenSesame.com.  

Sources: https://business.time.com/2013/01/25/10-tips-for-getting-the-most-out-of-college-financial-aid/

https://www.bankrate.com/finance/college-finance/make-most-of-fafsa-application.aspx

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Upcoming Webinar: How to Get Millennials to Love Your Company with eLearning https://www.opensesame.com/site/blog/upcoming-webinar-how-get-millennials-love-your-company-elearning-0/ https://www.opensesame.com/site/blog/upcoming-webinar-how-get-millennials-love-your-company-elearning-0/#respond Wed, 16 Sep 2015 19:09:22 +0000 /site/?p=1714 When:  Tuesday, September 22, 2015 at 11am ET   OpenSesame’s latest webinar aims to help you get a different perspective on our newest generation of talent–the 18- to 34-year-old Millennials–with a mix of excitement, confusion, and hesitation. While the media likes to put sensational labels on this crowd, the smart move is to move beyond... Read more »

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When:  Tuesday, September 22, 2015 at 11am ET

 
OpenSesame’s latest webinar aims to help you get a different perspective on our newest generation of talent–the 18- to 34-year-old Millennials–with a mix of excitement, confusion, and hesitation. While the media likes to put sensational labels on this crowd, the smart move is to move beyond the generalizations and develop strategies that not only attract this group to your company, but develop them into your future leaders and executives. 
 
We’ll look at data from Your Question Rocks, a crowd-sourced interview Q&A site, to understand how to attract these candidates effectively in an interview.
 
What you’ll learn:
  • What Millennials look for when deciding to accept a job offer
  • What makes Millennials say “yes” to your job offer
  • How Millennials learn differently and the tools available to address this
  • How to develop Millennial talent for long-term organizational success

 

This webinar is eligible for 1 certification unit from:

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OpenSesame Partners With ej4 to Add 700+ Courses to OpenSesame Plus https://www.opensesame.com/site/blog/opensesame-partners-ej4-add-700-courses-opensesame-plus/ https://www.opensesame.com/site/blog/opensesame-partners-ej4-add-700-courses-opensesame-plus/#respond Wed, 16 Sep 2015 00:00:00 +0000 /site/?p=1715 OpenSesame is announcing an expanded partnership with video-based learning company ej4 to add 700+ mobile-friendly and short format courses to the OpenSesame Plus program. Launched in 2014, OpenSesame Plus is a first of its kind elearning subscription program that offers access to thousands of online courses from award winning providers for a low monthly fee.... Read more »

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OpenSesame is announcing an expanded partnership with video-based learning company ej4 to add 700+ mobile-friendly and short format courses to the OpenSesame Plus program.

Launched in 2014, OpenSesame Plus is a first of its kind elearning subscription program that offers access to thousands of online courses from award winning providers for a low monthly fee. Over the past year the program has grown rapidly and is attracting industry leaders like ej4.

“Since the day it was launched, OpenSesame Plus has become one of our most popular products. Including the rich content produced by our partners at ej4 adds tremendous value for our current Plus customers. ej4’s short format, mobile friendly content is where the industry is heading, and is what our customers are asking for. OpenSesame Plus was already a great product, now it’s even better.”- states Don Spear, CEO of OpenSesame.

OpenSesame Plus users automatically receive access to the ej4 courses as part of their subscription without having to pay an extra fee. The new courses expand the breadth of topics covered in OpenSesame Plus catalog and bring the total OpenSesame Plus catalog offering to over 4,000 courses.

Ryan Eudy, CEO of ej4 commented “Our partnership started with OpenSesame in 2012 and has grown tremendously. ej4’s focus on the 4”J’s” (Just as needed, Just enough, Just in time, and Just right), matches perfectly with OpenSesame’s delivery model, and is ideal for the OpenSesame Plus product. Now OpenSesame Plus customers needing actionable learning in an easy-to-digest format can do so on the same platform they are already using.”

This expanded partnership is another sign that businesses across the board, from fresh Silicon Valley-style startups to longstanding Fortune 1000’s companies, are placing more emphasis on their staff training and development. Tackling talent shortages through improved online teaching and training strategies is a significant priority.

Millennials and the younger workforce consider on-the-job training a serious necessity and companies are discovering en masse what a lucrative investment it is. In fact, current research shows elearning methods like those provided by OpenSesame can dramatically increase competitiveness, improve retention, and elevate productivity levels.

From customer service and sales to compliance and international business travel skills, the wide variety of courses within the OpenSesame Plus program helps organizations face evolving training needs from year to year and readily fill their internal skill-gaps.

To learn more about OpenSesame Plus visit: www.OpenSesame.com/Plus

About ej4

ej4 is a video-based eLearning company founded in 2004 that focuses on short format and mobile-friendly courses with the goal being improved business performance. From a small startup to supporting clients that includes the likes of Pepsi, TigerDirect, Pfizer and the Goodwill, ej4 continues to grow, averaging over 500 new video courses created annually.   

 

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When Less Learning Is Really More https://www.opensesame.com/site/blog/when-less-learning-really-more/ https://www.opensesame.com/site/blog/when-less-learning-really-more/#respond Tue, 15 Sep 2015 00:00:00 +0000 /site/?p=1716 Does this description sound familiar?  Your organization’s learning solutions/programs have long cycle-times to define and execute & significant expense or disruption while providing limited ability to measure Return of Investment (ROI) or business impact. Replace ‘learning solutions’ in the sentence above with the title of any ‘program’ and the reaction from leadership would be the... Read more »

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Does this description sound familiar?  Your organization’s learning solutions/programs have long cycle-times to define and execute & significant expense or disruption while providing limited ability to measure Return of Investment (ROI) or business impact.

Replace ‘learning solutions’ in the sentence above with the title of any ‘program’ and the reaction from leadership would be the same- “a nice to have expense that will be reduced or eliminated when spending pressure is applied’.

The solution: technology has enabled the development and delivery of content which some have labeled- ‘micro-learning’.  Simply, micro-learning provides content in a short, well organized format.  It is ideally suited to a growing generation of learner’s accustomed to searching for and consuming YouTube video’s to enhance their knowledge.

There are three (3) compelling reasons micro-learning is a modality whose time has come. 

Micro-learning is:

  1. Connected to business challenge/problems– content is designed to address a discrete and relevant ‘task’ or tasks.  If it is not connected to a job role- it should not be included.
  2. Learner driven– likely to experience higher engagement levels when the adult learner ‘pulls’ the solution vs the solution being ‘pushed’ at them. The learner is ‘in-charge’ of their own development- they define the ‘place and pace’.
  3. Provides job aides/tools– support the application in ‘real-time’ on the job.  If it works within the context of ‘real-work’ it will be considered very useful. The successful application experience will demonstrate the relevance while creating a ‘use case’ to share as evidence of business impact and/or return on investment. 

The development of micro-learning requires both focus and alignment- it may be perceived by some as ‘short & simple’ but it should not be simplistic.  When I think of developing micro-learning content I am reminded of the famous Mark Twain quote- “It usually takes me more than three weeks to prepare a good impromptu speech.” 

A commitment to ‘less learning’ is worth the effort so you can generate more engagement, use and impact for learners who want to link ‘application & learning’ on the job.  In addition, it address the challenges associated with measuring the impact of learning activities.

 

About The Author

Christopher Quinn is the Founder of Imprint Learning Solutions which  provides products and services that improve the effectiveness of marketing teams and individuals impacting more than 12,000 marketing professionals since its inception. It’s client companies are global organizations in both the business to business and business to consumer markets spanning more than 48 countries worldwide and range from $100 billion in revenue to start-up’s.

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How Do You Learn? https://www.opensesame.com/site/blog/how-do-you-learn/ https://www.opensesame.com/site/blog/how-do-you-learn/#respond Mon, 14 Sep 2015 00:00:00 +0000 /site/?p=1717 Have you felt as though you’ve had trouble remembering what you read, but can recall almost anything you’ve heard? What about finding it difficult to remember what you hear but vividly remembering what you felt physically or wrote down? Almost everyone should have one of these experiences. Our bodies are all wired individually and learning... Read more »

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Have you felt as though you’ve had trouble remembering what you read, but can recall almost anything you’ve heard? What about finding it difficult to remember what you hear but vividly remembering what you felt physically or wrote down? Almost everyone should have one of these experiences. Our bodies are all wired individually and learning in one way may be astronomically easier to one, and terribly difficult to another. There are three types of learners, and they all bring with them great strengths.

Visual Learners

Visual learners often learn best by seeing. Looking at pictures and reading, as well as watching others, work best for them. This comes in handy for those that need to observe graphics, pictures, and absorb text. This doesn’t necessarily mean they can’t listen or do, but visually they are much stronger. A visual learners difficulty may come when they are forced to listen to an explanation without any visual aids to help the learning process.

Auditory Learners

Auditory listeners can learn the best by hearing. Instead of reading like visual learners, auditory learners would rather listen to someone explain things to them. Auditory learners can often be distracted by outside noise, such as background music because their hearing senses are more sensitive than most. As a result, if you think you are an auditory learner, try to work in a quieter space. You may find that your productivity increases.

Kinesthetic Learners

Kinesthetic learners learn best through touch. A visual or auditory explanation may not be the best choice, but rather to experience an activity and try it out. Activities and tasks that are more hands-on can be beneficial for kinesthetic learners. These types of learners may not thrive by learning while sitting. Kinesthetic learners tend to learn best by writing down the information or doing a pattern of activity or motion while learning certain material.

Visual, auditory, and kinesthetic learners all work best in different situations. While some can listen to an explanation, others will want to follow along with pictures or take notes. It is vitally important to keep in mind the type of learners that your coworkers are, and even more important to think about what kind of learner you are! All in all, take advantage of your learning strengths, and build up your learning weaknesses.

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The Digital Divide: Bridge that Gap! https://www.opensesame.com/site/blog/digital-divide-bridge-gap/ https://www.opensesame.com/site/blog/digital-divide-bridge-gap/#respond Fri, 11 Sep 2015 00:00:00 +0000 /site/?p=1718 In today’s ever-increasingly technological world, being digitally connected is essential to social, political and economic advancement. Technology has revolutionized the way we learn, teach, communicate, and carry out even the simplest of tasks. The Internet is becoming a basic necessity in any field, and providing others with this resource will contribute to workforce development. The... Read more »

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In today’s ever-increasingly technological world, being digitally connected is essential to social, political and economic advancement. Technology has revolutionized the way we learn, teach, communicate, and carry out even the simplest of tasks. The Internet is becoming a basic necessity in any field, and providing others with this resource will contribute to workforce development.

The digital divide is described as the gap between individuals with and without access to technology, such as personal computers and the Internet. The digital divide is not just limited to underdeveloped or developing countries. The issue exists in developed nations, both domestically and internationally.

The lack of resources largely contributes to the digital divide. There is not enough financing that allows equal access to everyone. This results in disadvantages within some communities. Many employers expect individuals to be able to use certain technologies, and are more inclined to hire those that have had experience. More affluent communities have funding that can be spent on creating computer labs, teaching people how to use technology, and additional types of necessary support. In contrast, poorer communities are unable to allocate as much of their funds to provide the same services.

Every community has different priorities, which leads to this inconsistency. Here are 3 Ways to mitigate the Digital Divide:

  1. Understand Social Context In order to solve the digital divide, we must first understand the social context in which the technology is used. It’s important to consider that in some countries, there are more important things to worry about than access to technology. It’s difficult to determine where funds should be allocated—especially if technology is not deeply integrated into the lives of the people. There are countries that live off of agricultural development rather than industrial operations, where the technology that we use may not be relevant.

  1. Increase Social Media in Developing Countries Social media sites such as Facebook and Twitter are platforms in which people share information about current and trending news. Those without access to technology could find themselves left behind and uninformed. Understanding and staying up-to-date with the rest of the world will empower individuals, and allow them to contribute positively to society.

It’s important that the digital divide not only bridges the gap between consumers of the Internet, but also the producers of content. Active engagement requires both give-and-take, and individuals should be taught how to provide information for others, rather than constantly consuming information.

  1. Encourage Education in Developing Countries To begin, countries should be encouraged to invest more in education, which can later be paired with the introduction of electronic devices to the curriculum. In the past, there have been ideas to install computers and hand out laptops to children in third world countries.

For example, surfing the Internet could provide a plethora of answers that could help resolve issues farmers may face. However, low literacy rates entail that many students will be unable to comprehend the content on their screens, and therefore will not be effective until students learn to read and write.

How can eLearning contribute?

Once a strong foundation has been established within school systems, it will become easier for students to turn to online education for further enrichment. Online courses will not replace the traditional classroom setting–rather, it will exist to teach skills and subject that are not traditionally offered in schools. 

In some circumstances, such actions alone will not produce positive outcomes. It will be a combination of that and other interventions appropriate for the given social context that will allow individuals to benefit the most. The Digital Age has been an extremely transformative process, and bridging the digital divide will further improve the quality of life of individuals around the world. How will you address the digital divide? Please let us know in the comments below!

 

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OpenSesame Announces The Release of OpenSesame Books™ https://www.opensesame.com/site/blog/opensesame-announces-release-opensesame-books/ https://www.opensesame.com/site/blog/opensesame-announces-release-opensesame-books/#respond Thu, 10 Sep 2015 16:26:47 +0000 /site/?p=1719 We are excited to announce that today we added a new ebook program, OpenSesame Books, to our marketplace. With a catalog of 20,000+ titles spanning 15 major categories, OpenSesame Books offers instant access to a comprehensive business and employee development library, available on any device. OpenSesame Books offers business oriented content to professionals in formats... Read more »

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We are excited to announce that today we added a new ebook program, OpenSesame Books, to our marketplace.

With a catalog of 20,000+ titles spanning 15 major categories, OpenSesame Books offers instant access to a comprehensive business and employee development library, available on any device. OpenSesame Books offers business oriented content to professionals in formats ranging from books and case studies to industry reports and journals.

Powered by BlueBottleBiz, the content is published by over 150 providers such as HarperCollins, Palgrave Macmillan, Elsevier, McGraw-Hill, and Wiley which allows OpenSesame Books to continually update its content for business training and development.

Popular titles include The End of Power by Moises Naim, The Complete Guide to Google Advertising by Bruce C Brown, All About Hedge Funds by Ezra Zask, and The Creative Society by Lars Tvede.

“We are continually listening to our customer’s needs. Frequently, we heard our Fortune 1000 customers asking for an ebook product designed to complement their company’s internal training and development programs. OpenSesame Books fills those needs perfectly.” said Don Spear, CEO of OpenSesame.

The addition of books expands and strengthens OpenSesame’s professional training and development tools. Rather than read an entire ebook, businesses have the option to handpick and compile individual chapters from multiple publications to create custom Discovery Paths for their employees.

The combination of OpenSesame’s already large library of elearning courses with OpenSesame Books provides businesses with even more flexibility to create individualized training with high quality content.

Some other exciting features of OpenSesame Books:

  • Users can add new titles and reading packages to suit their own internal training needs.
  • The OpenSesame Books library is refreshed daily to keep content current and up-to-date.
  • The growing catalog includes titles in English, Spanish, French, Portuguese, and soon Chinese.
  • OpenSesame Books gives clients access to all 20,000+ titles and  automatically adds new content to catalogs with no added cost to their customers.
  • The user-friendly search engine can search within individual chapters or entire books.
  • The program also provides access to usage statistics and analytics that allow for accurate tracking of the most read books, category engagement, most shared content, popular activities, and more.

Companies are increasingly designing their training programs and recognizing that their employees have varied learning styles. They are replacing the “one size fits all” method of staff development with integrated programs that cater to different learning styles. Combining elearning courses with ebooks adds critical tools for the Learning and Development professional to utilize.

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Follow This Checklist Before Bringing Your Pet To The Office https://www.opensesame.com/site/blog/follow-checklist-bringing-your-pet-office/ https://www.opensesame.com/site/blog/follow-checklist-bringing-your-pet-office/#respond Wed, 09 Sep 2015 21:33:53 +0000 /site/?p=1720 With many offices today having more relaxed policies, it isn’t uncommon to see dogs and cats roaming in between cubicles or taking afternoon naps under windows. Pets can be a great addition to an office, boosting office morale and creating a more enjoyable workspace. While some people love office dogs and cats, others do not,... Read more »

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With many offices today having more relaxed policies, it isn’t uncommon to see dogs and cats roaming in between cubicles or taking afternoon naps under windows. Pets can be a great addition to an office, boosting office morale and creating a more enjoyable workspace.

While some people love office dogs and cats, others do not, and the last thing you want in bringing your pet to the office is to hurt relationships with coworkers. For this reason, it is crucial to make sure it is acceptable to bring in your pet..

If you’re thinking about bringing your pet to work, check through these four things before Mr. Snuggles walks through the door.

Noise

One of the most common distractions in an office setting is loud noise. If your dog has a tendency to bark when it sees someone pass by the window, it might have to stay at home. Same thing goes for your cat that meows when it gets hungry. Unfortunately for pet lovers, the noise doesn’t have to even be all that loud, but if it is a repetitive act, your pet might not be welcome in the office.

Shedding/Allergies

Even some of the most well behaved dog and cat breeds can’t help themselves from leaving behind fur everywhere they go. Cat and dog hair is not only a nuisance to clean up, it also often leads to allergies and a whole lot of sniffling. Your office Kleenex box might be gone in no time if your cat or dog sheds. For this reason, pets that shed should normally be left at home.

Approval of those Nearby

Since your coworkers close to your desk will be interacting with or near to your dog or cat, it is vital to ask them for approval first. Be sure to ask for approval in an open and polite manner that doesn’t make them feel pressured to say it’s okay. As much as you may want Lassie to be by your side, it is important to respect your coworkers and the office relationships.

Approval of HR

Many companies do not specifically address pets in the office in employee handbooks, but it is still important to consult with your HR department before bringing Scout into the office. Much like with your coworkers, be sure to approach this approval openly and politely to not cause further controversy.

If you have checked off these requirements, then congrats, you can now bring your pet into the office!

Offices can feel even more like home with your pet lying by your side. Just remember, for the sake of your coworkers, be sure it is okay before you act.

Have any suggestions or office pet stories of your own? Let us know in the comments!

 

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5 Essential Email Etiquette Tips https://www.opensesame.com/site/blog/5-essential-email-etiquette-tips/ https://www.opensesame.com/site/blog/5-essential-email-etiquette-tips/#respond Tue, 08 Sep 2015 00:00:00 +0000 /site/?p=1721 How many emails do you send daily? 25? 50? 100 or more? According to a report published by the Radicati Group, a technology market research firm, business users receive and send an average of 121 emails per day, a number which will grow to 140 emails a day by 2018. In only a decade, email... Read more »

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How many emails do you send daily? 25? 50? 100 or more? According to a report published by the Radicati Group, a technology market research firm, business users receive and send an average of 121 emails per day, a number which will grow to 140 emails a day by 2018. In only a decade, email has become the primary and most efficient form of communication for businesses and professionals. But, with so many emails flooding inboxes daily, writing professional emails can sometimes fall to the wayside as efficiency trumps etiquette in the race to keep up with the constant inbox deluge. If you find yourself needing a refresher on business email etiquette and how to use email effectively, consider these five tips:

1. Don’t neglect the subject line

The subject line is the first part of your message that readers will see, so make sure it conveys the body of your email effectively. Consider beginning it with “you/your” so readers know it relates to them directly. Also, make sure that your subject line prompts readers to read the rest of your message without unnecessarily repeating information directly from the body of your email.

2. State your objective early

It may seem obvious, but remember that all emails should include a clearly-stated objective. Don’t bury your purpose with lengthy sentences or unnecessary details. Let your reader know who you are and why you are sending him or her an email. Ideally, an objective should be stated by the first sentence of the second paragraph for lengthy emails or in the first paragraph for shorter emails.

3. Put your reader first

Consider this: your reader is the focus of your email, so you should begin an email with “you” or “your” in order explain the context of you contacting the person. Always remember to focus on the person you are writing to, rather than yourself.

4. Structure your email appropriately

Think about arranging the content of your email message hierarchically– use line or paragraph breaks after a key point and highlight or bold key points in your text. Always keep your writing brief, utilizing short sentences and simple language to make sure your point for emailing is clear.

5. Write succinctly

Try to make your emails reader-friendly by placing key words or phrases at the beginning of the sentence, for brief, impactful sentences. Always remember to use appropriate punctuation such as semicolons and periods to break up your writing.

If you need more business email etiquette tips, consider taking an email writing course from OpenSesame.com. Courses range from topics on How to Write Effective Emails, Professional Email Protocol, and Fundamental Email Functions.

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Win the War Against Procrastination https://www.opensesame.com/site/blog/win-war-against-procrastination/ https://www.opensesame.com/site/blog/win-war-against-procrastination/#respond Mon, 07 Sep 2015 00:00:00 +0000 /site/?p=1722 Be honest, how many of you are procrastinating right now by reading this article? (Don’t worry editors, you are pardoned this time.) How many have vocalized your procrastinating habits, only to be met by a room full of agreement and sympathy? It must not be that bad then, right? Think again. Although humans have recognized... Read more »

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Be honest, how many of you are procrastinating right now by reading this article? (Don’t worry editors, you are pardoned this time.) How many have vocalized your procrastinating habits, only to be met by a room full of agreement and sympathy? It must not be that bad then, right? Think again. Although humans have recognized procrastination since 800 B.C. (the Greek poet Hesiod once warning not to “put your work off till tomorrow and the day after”), embracing procrastination does nothing to help mitigate the situation. Below are four ways to combat procrastination in the workplace and beyond:

Tip Number One:

If you have trouble getting things done, try scheduling them out. Designate a specific timeframe in your day to complete the task, and set an alarm on your phone. If it’s a project you’re truly dreading, sandwich it between two more favorable activities, or ask a trusted coworker/family member to remind/hold you accountable for finishing.

Tip Number Two:

Make it as easy as possible for yourself to complete the task you want to. Some tasks will always be unpleasant, but most of the time, starting is the hardest part. One way implement this tip is through  exercise . If your goal is to run three miles each morning before work, lay out your shoes the night before. Heck, lay out your socks as well, and sleep in your workout clothes. Make the steps as simple as possible so when you wake up or are ready to work, there are no excuses to procrastinate and you’re less likely to roll over and press snooze when you’ve already put some effort in. This technique can apply to almost any situation, whether it’s getting a fresh water bottle before writing an email or sharpening your pencil before you outline a presentation. As Dr. Martin Luther King Jr. said, “You don’t have to see the whole staircase, just take the first step.”

Tip Number Three:

Give yourself a carrot. Tell yourself that if you finish a blog post, you’ll get to watch an episode of House of Cards, or each snack equals one completed spreadsheet. If you make a certain deadline, you’ll get to relax when you arrive home instead of panicking. If that isn’t enough, give yourself a stick! You won’t let yourself listen to NPR on the commute home, etc.

Tip Number Four:

If it’s a habit you’re trying to start, keep track of the dates you accomplish said habit in a visual manner. This could be through something as simple as a calendar with x’s, or as high-tech as an online to-do list. Once you have a streak going, you will be more reluctant to break it.

So what are you waiting for? Carpe those diems (and noctems if need be), and help your business fight procrastination in the workplace!

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Facebook’s New Streaming Service: What You Need to Know https://www.opensesame.com/site/blog/facebooks-new-streaming-service-what-you-need-know/ https://www.opensesame.com/site/blog/facebooks-new-streaming-service-what-you-need-know/#respond Fri, 04 Sep 2015 00:00:00 +0000 /site/?p=1723 There has been a lot of buzz within and outside of the tech community about live streaming. From Snapchat’s debut in 2011 to Twitter’s ugly war with Meerkat and its later acquisition of the streaming service, Periscope, Facebook is now tentatively entering the live streaming market. In early August, Facebook announced its release of a... Read more »

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There has been a lot of buzz within and outside of the tech community about live streaming. From Snapchat’s debut in 2011 to Twitter’s ugly war with Meerkat and its later acquisition of the streaming service, Periscope, Facebook is now tentatively entering the live streaming market.

In early August, Facebook announced its release of a live streaming feature, Live, similar to Twitter’s Periscope and Snapchat’s Snapchat Live and Snapchat Story. Currently, Facebook is allowing celebrities to post live video content to their News Feeds. Also, followers of certain celebrities who use the streaming feature are notified each time a new video is added online.

Initially, the live streaming service was only available to public figures and celebrities who have exclusive access to Facebook Mentions, an app catered to public figures with verified Facebook pages. However, recently Facebook began mass testing its service during the Lollapalooza music festival in Chicago. Offering streaming services that rival Periscope and Meerkat, Facebook’s entrance into the live streaming market can have some interesting implications for existing and future live streaming services.   

Facebook’s live streaming service is similar to other social media platforms in these ways:

  • Video Content is Broadcasted in Real Time

Facebook’s new streaming service, unlike Snapchat but similar to Periscope and Meerkat, allows people to comment, like, and share video content. It also allows for users to follow other people and to delete content. Additionally, similar to Snapchat, Facebook’s new streaming service allows for users to see when friends view their content.

  • Celebrity Involvement

As seen with Snapchat, celebrities are beginning to post behind the scenes footage, Q&A sessions, and snapshots of their daily life on Facebook Live. According to Facebook’s media page, celebrities using Facebook Live include: Martha Stewart, Ricky Martin, Dwayne Johnson, Serena Williams, and Luke Bryan to name a few.

 

However, Facebook has also differentiated and positioned itself competitively with these attributes:

  • You Can View Video Content After 24 hours

Many of us are familiar with the Snapchat and Periscope feature that deletes content after it has been broadcasted for 24 hours. Facebook’s new service would allow users to look at old video content in case they missed events in real time.

  • Publishers Could Monetize Content

Just as Facebook allows for targeted and sponsored advertisements on the News Feed, Facebook’s live streaming feature could potentially gain extra revenue through advertising. Business Insider suspects that this new live streaming feature could bring in a sizable amount of revenue. What does this mean for existing streaming apps? Although Snapchat has, in recent years, started monetizing the app through Snapchat Discover, Facebook could easily threaten the live streaming market with its enormous number of active users and revenue potential.

What does this mean for your business? It means that live streaming could become a major facet of advertising to millennials. Although the general public has not been granted access to Facebook Live, it is very possible that we will soon see Facebook’s streaming services become mainstream.

 

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Hacks For Dealing With A Bad Boss https://www.opensesame.com/site/blog/hacks-dealing-bad-boss/ https://www.opensesame.com/site/blog/hacks-dealing-bad-boss/#respond Wed, 02 Sep 2015 20:55:28 +0000 /site/?p=1724 Whether you’ve had one or you’ve been there to hear someone vent about one, a bad boss can affect your life both in and out of the workplace. Sometimes it’s easy to feel responsible if your boss isn’t the most friendly, but a bad boss can come in many forms that may be hard to... Read more »

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Whether you’ve had one or you’ve been there to hear someone vent about one, a bad boss can affect your life both in and out of the workplace. Sometimes it’s easy to feel responsible if your boss isn’t the most friendly, but a bad boss can come in many forms that may be hard to recognize; whether they’re passive aggressive or put you down, manipulative, unfocused, or tend to micromanage, here are some hacks to cope:

  1. Don’t burn bridges. It may be easy to “vent” about your unhappy situation to co-workers either in or out of the office, but fight the urge and try to be gracious. Even though your bad boss might come off poorly to others as well, that’s no excuse to unload. Bottom line, your boss is still above you and may be able to affect on your career. Instead, did you learn anything valuable from dealing with your boss? Were there any times you thought your boss was wrong but turned out to be right? Even though their behavior is no excuse, keep good career momentum by maintaining a positive face. Chances are, people will notice your hard work to to stay positive while overcoming your boss’s behavior. You also never know if you’ll run into your boss later in your career.

  1. Use objective measures and document your work. Even if your boss isn’t happy, good work is good work. Keep track of your accomplishments and compliments from other coworkers or managers and make sure to record the date of these instances. Make sure to document what problem existed and what your role was in a solution. When documenting these items, try to use objective measurements so you can refer back to them later. If you ever need to confront your boss, you’ll have specific data with objective measures.

  1. Keep your network active, analyze the situation, and cope with a little humor. A little laughter can help you deal with an unpleasant situation. Whether it’s a daily meme or cuddling the office pet, keep your spirits up. Meanwhile, take some time to analyze why your boss is ineffective and makes you or other employees feel uncomfortable. Even if nothing immediate comes from your analysis, this can help inform you later about how to be a better boss since you’ll know what not to do. Also, maintain your connections in the office and in other networks to stay visible in case you decide to move on.

No matter your situation, these simple hacks may have a profound effect on your work experience and attitude. OpenSesame offers many courses to help managers perform better and recognize their mistakes including Giving and Receiving Feedback at Work  and Mistakes Leaders Make. You can also learn a little resilience with Resilience: How to Keep Going When the Going Gets Tough. If you’re dealing with boss, take a moment to sit back, relax, and realize that there’s many ways out.

 

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Outdoor Safety Tips https://www.opensesame.com/site/blog/outdoor-safety-tips/ https://www.opensesame.com/site/blog/outdoor-safety-tips/#respond Mon, 31 Aug 2015 00:00:00 +0000 /site/?p=1725 Double and triple digit temperatures, with or without humidity, cause all sorts of problems for humans and pets. Roofing, highway construction and agricultural are just a few industry examples across the northwest where outdoor workers are vulnerable to heat-related illnesses. Heat illness can affect anyone, not just those who work in logging, construction, landscaping, agriculture,... Read more »

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Double and triple digit temperatures, with or without humidity, cause all sorts of problems for humans and pets. Roofing, highway construction and agricultural are just a few industry examples across the northwest where outdoor workers are vulnerable to heat-related illnesses. Heat illness can affect anyone, not just those who work in logging, construction, landscaping, agriculture, field work, or transportation.

Environmental factors also contribute to heat stress, such as direct sun, heat and humidity, limited air movement (low or no wind), hot equipment, reflected heat from the ground or objects, physical exertion, workload activity, clothing or personal protective equipment.

Hot weather can cause mental and physical fatigue. Outdoor workers should take extra care when working or driving. Heat-related illnesses are preventable and happen when the body cannot cool itself.This can cause injury, disability or death. Washington’s Department of Labor and Industries offers these tips to help thwart heat stress:

 

  • Start work well hydrated and drink as much as a cup of water every 15 minutes.

  • Watch co-workers for signs of heat-related illness, including headaches, dizziness or nausea.

  • Pace your work and take scheduled breaks in the shade.

  • Wear lightweight clothing and remove protective gear when it’s safe to do so.

  • Avoid drinking caffeine or eating a heavy meal.

Related courses:

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Why Your Workplace Should Promote Health https://www.opensesame.com/site/blog/why-your-workplace-should-promote-health/ https://www.opensesame.com/site/blog/why-your-workplace-should-promote-health/#respond Fri, 28 Aug 2015 00:00:00 +0000 /site/?p=1726 With hectic schedules and differing priorities, it can be difficult for employees to find the time to focus on their health. A study by the Society for Human Resource Management looked into some of the health risk factors affecting American employees. Among other factors, they found that 49% are physically inactive, 43% have high stress,... Read more »

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With hectic schedules and differing priorities, it can be difficult for employees to find the time to focus on their health. A study by the Society for Human Resource Management looked into some of the health risk factors affecting American employees. Among other factors, they found that 49% are physically inactive, 43% have high stress, and 76% do not eat enough fruits and vegetables.

Poor health not only spells trouble for the employee, but it can also negatively impact the workplace as a whole. Here are 3 leading reasons why your workplace should consider supporting wellness:

  • Less absenteeism: Poor health and personal illnesses are the leading causes for missing work. By helping workers maintain their own wellness, your workplace can benefit from increased attendance at work.

  • Better productivity: Healthy workers are productive and motivated to get work done. Overall workplace productivity can increase from helping your employees remain happy and healthy, as they are better able to manage stress and changes at work.

  • Improved retention: 82% of employees at businesses that provided health and wellness programs said the programs would encourage them to work with the company longer. Showing your employees that you care about their well-being encourages them to remain at your company.

So just how can you help your employees remain happy and healthy? Consider a few of these options :

  • Implement a wellness program: While these can take on a variety of forms, their overall goal is the same: to promote wellness and support healthy behavior at work. These programs can include fitness challenges and programs, gym memberships and health screenings, and may even include incentives for reaching goals.

  • Choose healthier options: Whether catering a work event or planning a team-building exercise, choose options that promote well-being. Serve healthier foods and plan activities that can include everyone in being more active.

  • Simple workplace changes:  Small changes to the working environment can really help employees maintain wellness. Offer different seating options, such as balance balls or standing desks, to prevent the discomfort and stiffness that can result from traditional chairs. Provide a fridge with room for everyone to pack a healthy lunch for work. More flexible hours can allow employees to find time to exercise.

Employee wellness benefits not only the individual, but the business as well. Take some to review your company’s health-related policies and benefits and see if you can help improve your own workplace. Share your tips in the comments!

 

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5 Simple Hacks to Staying On-Task All Day https://www.opensesame.com/site/blog/5-simple-hacks-staying-task-all-day/ https://www.opensesame.com/site/blog/5-simple-hacks-staying-task-all-day/#respond Wed, 26 Aug 2015 00:00:00 +0000 /site/?p=1727 With constant bombardment from various distracting things like games, social networking, people, unhealthy food, and the internet,  it’s hard to focus on a project or assignment for a long period of time. Even without distractions, attention spans and focused powers can only last so long before wanting to do other tasks. Due to this, some... Read more »

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With constant bombardment from various distracting things like games, social networking, people, unhealthy food, and the internet,  it’s hard to focus on a project or assignment for a long period of time. Even without distractions, attention spans and focused powers can only last so long before wanting to do other tasks. Due to this, some individuals think they are only able to focus by drinking coffee and energy drinks, or by ingesting supplements full of harmful chemicals. Fortunately, you can stay on-task all day using easy and natural methods. Drop the drinks and pills: here are the 5 simple hacks to staying focused and on-task.

1 Get Ready: Prepare yourself for focusing and working for a designated amount of time. Minimize the amount of screens around you, and gather all the materials you will need. Get a glass of water, take some deep breaths, and settle into the mindset of relaxed yet constructive work.

2 Get Comfortable: Get comfortable: sit on a comfortable chair that conforms to the shape of your body. Standing or lying down works as well, depending on your personal preferences. Regardless of your position, make sure it is comfortable so that you will not have to constantly adjust yourself.

3 Eat Real Food: Eat healthy and non-processed foods to keep you focused, full, and fired up to work hard. Have food with you and don’t eat while working: set aside time to eat a small meal. Eating healthy, non-processed food while focusing on the food itself will ensure that you are more satisfied, ready to work, and nourishing your body and brain.

4 Be Realistic: Set achievable goals. You are not going to work for 8 hours straight. You will need to take breaks and food. You cannot ‘hold it’ for 100 minutes. Be honest with yourself, and set goals that are doable, regimented, and easy.

5 Start Working: This is the hardest part. Get in the mood to work. And as Shia Lebeouf says: ‘Just DO it!!!’. Let your brain take over and be focused. Make sure to take breaks throughout your day to keep yourself in the best mental and physical condition, and make sure to be in the mood to work. Face it with courage as opposed to resignation, and the battle will be won.

Even though working seems daunting, stressful, and sometimes soul-crushing, using these 5 tips will make working easy and simple, while keeping it constructive and making it fun. With this in mind, you will never have a problem getting work done, you will be more constructive and ultimately more fulfilled with your job, your work, and yourself.

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3 Ways to be Powerfully Punctual https://www.opensesame.com/site/blog/3-ways-be-powerfully-punctual-0/ https://www.opensesame.com/site/blog/3-ways-be-powerfully-punctual-0/#respond Mon, 24 Aug 2015 00:00:00 +0000 /site/?p=1728 You walk into a meeting only to be immediately received by a pack of angered faces. You look at the time, you’re a minute late. What’s the big deal? You ask yourself. It’s only sixty seconds. This is the type of mindset that puts many employees in a bad place. The fact of the matter... Read more »

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You walk into a meeting only to be immediately received by a pack of angered faces. You look at the time, you’re a minute late. What’s the big deal? You ask yourself. It’s only sixty seconds.

This is the type of mindset that puts many employees in a bad place. The fact of the matter is, it doesn’t matter if you’re a minute late or twenty minutes late. Late is late, and being late tells a lot about your character. There are a few ways that can easily change your habitual lateness, and if followed, can create a huge impact on your career and life.

Convince Yourself of Your Punctuality

If you don’t genuinely believe that you are punctual, you will never truly be punctual. The first part to achieving success in timing is to play the part. Tell yourself that you are punctual, and although it may seem crazy, soon enough your habits will change. As long as you keep telling yourself that you are punctual you will be.

Early is On-Time, and On-Time is Late

Although it is cliche, being early is the new on-time. A great way to stay on time is to pretend as though being a few minutes early is being on-time. Showing up a bit early to meetings is a superb way to show your interest and dedication through punctuality.

Gain Respect, Stay Organized

Those who show up to meetings early and prepared often command a sense respect, and coworkers will look up to them. Early and on-time arrival to meetings also signifies your respect for others, and can be equally returned. In addition, being punctual to meetings demonstrates a sense of organization that is only conquered by those who think and plan well in advance.

Anyone can be on time for a few meetings here and there, but it takes a truly devoted and organized employee to perfect punctuality!

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5 Tips to Remember for Cell Phone Courtesy https://www.opensesame.com/site/blog/5-tips-remember-cell-phone-courtesy/ https://www.opensesame.com/site/blog/5-tips-remember-cell-phone-courtesy/#respond Fri, 21 Aug 2015 00:00:00 +0000 /site/?p=1729 Cell phones are one of the greatest advancements in communication technology. In the past five years, cell phone usage has increased exponentially, even replacing landlines in many homes and businesses. According to an April 2015 report released by the Pew Research Center, 64% of Americans now own a smartphone, up from only 35% in April... Read more »

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Cell phones are one of the greatest advancements in communication technology. In the past five years, cell phone usage has increased exponentially, even replacing landlines in many homes and businesses. According to an April 2015 report released by the Pew Research Center, 64% of Americans now own a smartphone, up from only 35% in April 2011. Cell phones have become so enmeshed in our daily lives, it can be easy to forget that cell phone etiquette still matters–especially in the workplace. 

1. Know when to put your phone away

The convenience and ease of cell phone communication can sometimes overwhelm the importance of face to face interactions, especially in the workplace. Remember that calls and texts are not always appropriate, especially during meetings and workplace conversations. Business Insider even warns against placing your cellphone on the table during a meeting, because you may appear distracted or disengaged.

2. Always identify yourself

It may sound obvious, but it can become habit to answer your cell phone with an automatic, “Hello?” However, if you’re using your cellphone for business calls, remember to identify yourself when you answer a call. A simple, “This is Bob Smith speaking” or, “This is Sarah Smith” helps your caller feel at ease knowing who they are speaking to and establishes  a professional, rather than informal tone to the call.

3. Check your volume

Often when people speak on the phone, they assume a louder volume than they use in normal conversation, which can be disruptive or distracting to others, especially in an office environment. Always assume a normal, pleasant conversational tone and be aware of others around you. Consider taking your phone calls away from the desk and find an empty, quiet space if you need privacy during a call.

4. Use speakerphone etiquette

If you’re speaking to a person on speakerphone, be sure to let him or her know. It not only prevents the other person from saying anything that might be inappropriate for other listeners to hear, but it also makes him or her feel more included if there are other people joining in the call.

5.  Keep your voicemails brief

Voicemails are often unavoidable, but take care to keep them brief, especially when you are relaying detailed information. Consider sending specific information in a follow-up email, rather than lengthy voicemail. No one likes having to listen to a rambling voicemail, so pause before the voicemail beep to consider how you can communicate your message as succinctly as possible.

If looking for more phone call etiquette suggestions to implement in your office, OpenSesame has a range of courses related to telephone skills, telephone courtesy, and proper cell phone use.

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How To Ace The Informational Interview https://www.opensesame.com/site/blog/how-ace-informational-interview/ https://www.opensesame.com/site/blog/how-ace-informational-interview/#respond Wed, 19 Aug 2015 20:15:03 +0000 /site/?p=1730 Interviewing is no longer just for active job-seekers. While scouring the job market for a future full-time position, people often forget the value of the informational interview, especially for someone undecided about a field or unconfident about their resume. Though the informational interview won’t directly land a job, it certainly will help advance any job... Read more »

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Interviewing is no longer just for active job-seekers. While scouring the job market for a future full-time position, people often forget the value of the informational interview, especially for someone undecided about a field or unconfident about their resume. Though the informational interview won’t directly land a job, it certainly will help advance any job seeker’s search.

What’s the difference between an informational interview and a traditional job interview? In the case of an informational interview, there’s typically no job opening. Rather, the goal is to build knowledge, get advice, and gather leads for new connections or opportunities. Informational interviews are an excellent way to learn about a field, industry, or organization without the pressure of a job hanging over your shoulders.

I’ve often been surprised by the positions that some people achieve straight out of college. However, when considering the connections that many of those individuals have, it’s not so surprising after all. One of the main goals of an informational interview, aside from learning about the industry, is to build a lasting professional relationship and grow your network. There’s always a hidden job market ready to be discovered that’s often not advertised online, which you can uncover by talking to people in the field. By conducting an informational interview, not only will you get your name out in the industry, you may also be able to identify a need the company has that you can fill.

Getting an informational interview takes a bit of work. After identifying specific companies within an industry that interests you, begin expanding your network by finding people who work in this industry. Though cold-calling contacts is always an option, the best way to get an informational interview is to ask someone in your network to make the connection for you. Once you meet with this person, what’s a good approach since there is no formal job opening up front? You may ask about that person’s career trajectory, how to get started in the industry, whether your resume would catch a recruiter’s eye, if a job opening opens up, would he or she pass your name along, and if you may send an invitation on LinkedIn. Make sure to follow up after the meeting with a thank-you note and keep in-touch periodically!

OpenSesame offers many courses to help you ace to the informational interview, including Guiding Your Career Through Informational Interviews. This interview question training course, Selecting New Employees: Types of Interviews and Interview Questions will help prepare you for many different types of interviews and interview questions that could arise during either a traditional or informational interview. Finally, prepare for an interview with Interview Skills: The Psychology of Interviewer Skills Training Course to understand how the interviewer thinks and how to think like an interviewer. No matter what industry you’re considering, informational interviews can kickstart your career and may even prepare you to interview new hires when you’re in a management position.

 

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4 Tips to Conquer Conferences https://www.opensesame.com/site/blog/4-tips-conquer-conferences/ https://www.opensesame.com/site/blog/4-tips-conquer-conferences/#respond Tue, 11 Aug 2015 18:02:34 +0000 /site/?p=1731 Are attending conferences and tradeshows a large part of your business/job? If so, learning the nuances to get the most out of conferences can be difficult. Whether you are new to the conference scene or are an experienced participant and attendee, understanding how to effectively use your time can save you valuable resources.   Here... Read more »

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Are attending conferences and tradeshows a large part of your business/job? If so, learning the nuances to get the most out of conferences can be difficult. Whether you are new to the conference scene or are an experienced participant and attendee, understanding how to effectively use your time can save you valuable resources.  

Here are a few quick tips to get the most out of a conference:

1. Do Your Homework

Many conferences will provide a map and layout of the conference beforehand in some sort of program. Some conferences are notorious for hosting thousands of attendees with hundreds of vendors and participants. Looking at a map ahead of time can save you precious minutes that would have otherwise been spent getting lost in the masses. If you are able to look up the companies and organizations that will be there ahead of time, you can better prepare–especially if you are looking to do business. There’s nothing worse than people asking , “So what do you do?” when you are looking for leads. Completing your homework prior to the conference frees up valuable time so that you can go conquer your conference objectives.

2. Make Yourself Memorable

In a convention style conference, it is easy to get overwhelmed by the crowd. Make sure to differentiate yourself somehow. Whether it’s through unique signage, samples and swag, or even interesting activities, your company is only of value so long as people remember who you are. Also, some conferences offer special networking opportunities and luncheons outside of a booth-style arena. Make sure to take advantage of these features to better connect with other professionals.  

3. Save Time to Explore

After creating a game plan, penciling time to explore can be extremely beneficial. This can give you time to look at what businesses in a similar industry are doing and can also give you time to interact with prospective clients or business partners. Additionally, it’s good to take notes about what successful companies are doing at conferences. Are there characteristics you can model your business after? Saving time to explore can also give your business the opportunity to interact with other conference attendees in a lower stress situation. Plus, you never know what sorts of helpful surprises you might run into. Sometimes the best opportunities come about when they are unplanned.

4. Sponsor an Event

A great way to differentiate yourself in a massive industry conference is to sponsor an activity or event. Not only does this raise awareness of your company, but it also gives you the opportunity to have your employees have more valuable face time with conference attendees outside of the conference booth setting.

Whether you are an experienced conference veteran or a new attendee, making sure that you use your conference time effectively can make the experience much more enjoyable. With these tips, you can be on your way to conquering your next conference!

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3 Ways to Stand Out for a Leadership Role and Promotion https://www.opensesame.com/site/blog/3-ways-stand-out-leadership-role-and-promotion/ https://www.opensesame.com/site/blog/3-ways-stand-out-leadership-role-and-promotion/#respond Mon, 10 Aug 2015 00:00:00 +0000 /site/?p=1732 Motivated employees want to advance in their company no matter how much they love their existing position. Entry level workers and newer employees are often passed over for promotions because managers simply don’t see their potential. Sometimes perfect attendance and completed assignments are not enough to earn a promotion. Employees with average performance can blend... Read more »

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Motivated employees want to advance in their company no matter how much they love their existing position. Entry level workers and newer employees are often passed over for promotions because managers simply don’t see their potential. Sometimes perfect attendance and completed assignments are not enough to earn a promotion. Employees with average performance can blend into the crowd, remaining in their existing positions longer than desired.

In order to be on track towards a leadership role or promotion, you can follow these tips to stand out in the workplace crowd:

 

Team first attitude

People often mistake being ambitious with being a lone wolf. However, along with being driven, leaders must be able to collaborate with those around them in order for the group or company as a whole to succeed. For larger projects, try starting up a board with your coworkers to delegate tasks among each other, create a concise plan, and monitor the project as it goes along.

Not only can this show collaboration and an ability to work well with others, it often makes the project run more smoothly rather than everyone working separately with their heads down. While it may sound like an oxymoron, in order to stand out, you need to make sure those who you work closely with stand out as well. If need be, take time to learn how to work effectively in a team setting.

 

Embrace change

Change is a scary thing, but without it we’d go nowhere. According to Harvard Business Review, “As a job specification, change management typically has less to do with driving drastic firm-wide change than with being at ease with constant flux. This requires a ‘change-agent’ executive, motivated by a continuous-improvement mindset.”

The next time your office implements a new policy or agenda, try to show that rather than simply complying with the change, you are embracing it. This can be something as simple as helping set up the new espresso machine in the break room, to something a bit more complicated, like volunteering to brief your department on the features of the new office messaging platform.

 

Refresh Your Technical Skills

While leadership roles are primarily based on noncognitive or nontechnical skills, mastering basic technological skills is vital to be considered for a leadership role. A lack of knowledge correlates to a lack of potential when leaders are not proficient in Excel, Access and CRMs (Customer Relationship Management systems). By taking refresher courses, you’ll ask fewer questions and solve many of your technical problems.

Managers won’t see your true potential unless you demonstrate your proficiency, and completing your work on time is not enough to earn a promotion. You can set yourself up for a leadership role or promotion through teamwork, keeping a positive attitude, embracing change, and improving technical skills.

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Games Are the New Normal: The 2 Types of Gamification https://www.opensesame.com/site/blog/games-are-new-normal-2-types-gamification/ https://www.opensesame.com/site/blog/games-are-new-normal-2-types-gamification/#respond Fri, 07 Aug 2015 21:16:33 +0000 /site/?p=1733 Gamification. It’s a buzzword that’s hard to escape if you work in the marketing industry, and even more inescapable if you deal with the ever-expanding elearning marketplace. Merriam-Webster defines it as “the process of adding games or game-like elements to something (as a task) so as to encourage participation”. As elements of game playing began... Read more »

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Gamification. It’s a buzzword that’s hard to escape if you work in the marketing industry, and even more inescapable if you deal with the ever-expanding elearning marketplace. Merriam-Webster defines it as “the process of adding games or game-like elements to something (as a task) so as to encourage participation”. As elements of game playing began to blend with the learning process, criticism was swift to follow with people remarking that gamification was “an inadvertent con” with its simplicity, or exists only “to conceal, to impress. or to coerce”. Regardless of the backlash, it’s hard to deny that gamification is only growing in popularity. According to a widely cited study by Gartner Inc., more than 50 percent of organizations that manage innovation processes will gamify those processes by 2015. Below are two ways you might come across gamification in the modern world.

The first is as an electronic marketing tool. One subtle example of gamification as a marketing strategy comes in the form of Google Doodles, popularized in 2000. While the doodles began as elaborate designs of the word Google, they quickly evolved to become interactive for users, hosting mini games such as snake, music-creators, or other easily manipulated games. In fact, there is now an entire team at Google responsible for the Doodles! This solidified their brand persona as being professional but laid back and friendly. By showing an element of humanity, Google avoided being branded as the cold, dominating tech company, and found an emotional connection to their users.

The second example of gamification marketing is the commonly used Starbucks Reward app. Purchasing beverages and food items with a Starbucks Card allows the user to accumulate stars to work up to earning free drinks and merchandise. Doesn’t sound all that different from a promotion where spending a certain amount of money gets you a discount, right? But when you add in the visual aspect of earning stars on the mobile app and the fact that you can work your way up to three levels, it becomes clear that it is more of a gamification strategy than anything.

The aforementioned companies used gamification to their advantage through marketing, but what about gamification for educational purposes? The more controversial way out of the two in this article is gamification as a learning tool, specifically, within elearning courses. The key is finding a way to incorporate games and other creative strategies to increase engagement without allowing the course to lose what should ultimately be an educational experience. OpenSesame hosts a variety of elearning courses that use gamification to their advantage, such as:

  1. Drug-Free Workplace: Crime Scene Investigation

Compliance Cartoons are well known for their popular, interactive, gamified courses on OpenSesame. In Crime Scene Investigation, the learner plays as Buster, a drug sniffing dog, and is able to drag their mouse around a simulated office to choose what evidence in the environment might be designated as valid. The fresh visuals accompanying the scenario where the learner has control over events makes this course particularly memorable.

  1. Conducting Productive Meetings

“This animation based online learning program on Conducting Productive Meetings aims at providing the participants with fundamental tips and techniques to enhance the effectiveness of meeting and make them highly productive both in terms of the time saves and outcomes achieved,” reads the course description on OpenSesame. However, as opposed to other soft-skills lessons, this XLPRO Training Solutions avoids the dreary powerpoint strategy and uses audio narration, scenarios, timed quizzes, and animated games to help the learner along the way.

  1. Develop an Interpersonal Communication Strategy

Is isn’t difficult to see why this Cegos course on OS+ is one of the most popular, highly-rated courses offered for Communication. What it lacks in levels and points, it makes up for in interactivity, with dragging abilities, simulations, matching games, and more.  


Do you think gamification is a step forward or a leap backwards? How has gamification affected your workplace? Let us know in the comments below.

 

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3 eLearning Mistakes You Should Never Make https://www.opensesame.com/site/blog/3-elearning-mistakes-you-should-never-make/ https://www.opensesame.com/site/blog/3-elearning-mistakes-you-should-never-make/#respond Wed, 05 Aug 2015 22:33:28 +0000 /site/?p=1734 As an employer, you want the most efficient, engaged, and happy employees in your workplace. When it comes to using new technology like eLearning courses, it is easy to make beginner’s mistakes that frustrate your employees and detriment the entire company. The knowledge of these 3 mistakes can keep that from happening: 1. Don’t use... Read more »

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As an employer, you want the most efficient, engaged, and happy employees in your workplace. When it comes to using new technology like eLearning courses, it is easy to make beginner’s mistakes that frustrate your employees and detriment the entire company.

The knowledge of these 3 mistakes can keep that from happening:

1. Don’t use boring material : Pick engaging courses/classes

We all remember being bored in that one class in school, with the uninspiring teacher, mundane assignments, and lack of engaging material. Although this is much less likely to happen with eLearning, it is a necessity to screen the class beforehand. Like anything, eLearning classes have a range in quality: from funny to serious, from informative to empty, and from engaging to boring. Check to make sure the class is interesting, entertaining, and informative yourself before disseminating it to your employees.

2. Don’t make it an assignment:

Show your employees how this course isn’t ‘work’, but that it is what it is: a class designed to impart specific knowledge. Be engaged with your employees, and even take the course along with them. Doing this will boost their morale while showing that you support them. Make sure not to overwork employees with other responsibilities during this time. Focus on creating an environment that is new, exciting, challenging, and engaging for the best results.

3. Don’t be rigid

In order for eLearning to work to the best of its capabilities, you have to facilitate a safe yet challenging working environment. Listen to your employees and be flexible with them in regards to the training, but challenge them for the sake of furthering their eLearning experience and helping them. There is nothing worse in the workplace than a tyrannical dictator forcing you to try something new and execute it perfectly.

The age old saying, “With great power come great responsibility”, applies to eLearning as well. Online courses have extreme potential for success, but come with potential for failure as well. However, by using these 3 guidelines, you will be able to take your eLearning experience, your employees, and your whole company to the next level, and achieve the maximum level of success possible.

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4 Slip-ups for PR Managers to Avoid https://www.opensesame.com/site/blog/4-slip-ups-pr-managers-avoid/ https://www.opensesame.com/site/blog/4-slip-ups-pr-managers-avoid/#respond Mon, 03 Aug 2015 00:00:00 +0000 /site/?p=1735 As a PR Manager, you know how to represent your organization. However, as seasoned and knowledgeable as you may be, if you’re not careful, a minor mistake from a lapse in thought or a hurried report can come back to bite.   Before you make any move, double check to make sure you’re not falling... Read more »

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As a PR Manager, you know how to represent your organization. However, as seasoned and knowledgeable as you may be, if you’re not careful, a minor mistake from a lapse in thought or a hurried report can come back to bite.

 

Before you make any move, double check to make sure you’re not falling into one of these slipups:

 

1. Cold Calls That Burn

This goes for any division of an organization, but especially fits the PR side. When trying to reach a reporter, potential client, or other organization’s PR department, know whom you’re calling before you pick up the phone. People are often hurt if they realize they just picked up a cold call, and it can ruin relationships. Try to find out the person’s name and a little information to connect with them before you reach out to them.

 

2. Social Media Wrong Opportunities

A few years ago, Microsoft tweeted out:

@bing: How you can #SupportJapan – http://binged.it/fEh7iT. For every retweet, @bing will give $1 to Japan quake victims, up to $100K.

What may have been in good faith backfired from critics claiming Microsoft was taking advantage of a horrible situation. While Microsoft was donating money, they were also showing off a new feature.

Lesson learned: Relevant news sparks clicks, but choose your news carefully.

 

3. Lack of an ‘About’ Page

Sometimes your work can become such a large part of your life that you forget so many people have never heard of your organization or don’t know much about it. An ‘About’ page is a crucial aspect to any website. Try to also include a link to the ‘About’ page in all information you send out to prospective clients.

 

4. Proofrede

Did that title bother you? It may sound simple, but a lack of proofreading can turn any informative, well-written message into negative advertising for your organization. Take a quick minute to proofread everything you send to those outside your organization (and inside too), to avoid embarrassment.

 

Sometimes it’s the simple things that can hurt the most. Looking over your work and thinking about the action you’re about to take one last time can save you from an embarrassing explanation. Checking for these four slipups can save you from a lot of those explanations as you advance through your career.

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How to Perfect Your Elevator Pitch: Celebrating Talk in an Elevator Day https://www.opensesame.com/site/blog/how-perfect-your-elevator-pitch-celebrating-talk-elevator-day/ https://www.opensesame.com/site/blog/how-perfect-your-elevator-pitch-celebrating-talk-elevator-day/#respond Fri, 31 Jul 2015 00:00:00 +0000 /site/?p=1736 Did you know today is National Talk In An Elevator Day? Here at OpenSesame, we’re celebrating the best way we know how: by perfecting our elevator pitches! Imagine you step into an elevator only to see the executive of your dream company, a prominent investor in your field, or even a new client you’re trying... Read more »

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Did you know today is National Talk In An Elevator Day? Here at OpenSesame, we’re celebrating the best way we know how: by perfecting our elevator pitches!

Imagine you step into an elevator only to see the executive of your dream company, a prominent investor in your field, or even a new client you’re trying to land. You’ve got 30 seconds (maybe even a minute if you’re lucky), to sell yourself and make an impression. That’s the theory behind an elevator pitch.

An elevator pitch is a brief speech you give to someone to sell yourself (which will be the focus of this post), your product, or your business. Usually lasting around 30 seconds, your pitch should be a summary of yourself and why you are the best candidate for the job. While you may never be lucky enough to share an elevator ride with the CEO, your elevator pitch can be used for a variety of other situations, such as networking at a conference or summarizing yourself at the beginning of a job interview. Ultimately, the goal is for the pitch to make such a good impression that it secures you another chance to continue the conversation. There’s a few things to keep in mind to maximize these opportunities when crafting your elevator speech.

For job seekers, there are two key qualities you should include in your speech: who you are and what your goal is. Your spiel should start with properly introducing yourself – giving a great speech and connecting with the other person is meaningless if they don’t even know your name to reach out to you later. Say what you do, including your experience, accomplishments, skills, and what makes you valuable. Additionally, you need to talk about what you’re striving for – the job or field you’re networking for.

Knowing what you need to include is a start, but how you deliver your elevator pitch is just as important, if not more. Although the speech is brief, it is crucial to remain interesting. If you’re at a cocktail party or networking event, you never know just how many other pitches the other person has already heard. Include the most important aspects about yourself, but also mention a unique quality or experience that sets you apart.

Next, prioritize your pitch. It may seem like there’s a lot to include, so be sure to only state what is the most important, which will vary from person to person. Include what you think is the most noteworthy and organize the order of your pitch based on that.

Finally – practice, practice, practice! You’ve only got a few moments to make an impression. Don’t ruin it by rambling on for too long or forgetting something important. It’s helpful to time your speech and prepare different variations depending on the situation.

Celebrate today by spending some time perfecting your elevator pitch. Explore OpenSesame’s course catalog and learn more with courses such as Lead Development: Elevator Speech Value Proposition or Selling You: Incorporating Your Brand in Your Elevator Pitch for a more sales-oriented guide. You never know when you may luck into the opportunity of your lifetime.

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Why Your Company Should Have an Employee Volunteer Program https://www.opensesame.com/site/blog/why-your-company-should-have-employee-volunteer-program/ https://www.opensesame.com/site/blog/why-your-company-should-have-employee-volunteer-program/#respond Wed, 29 Jul 2015 00:00:00 +0000 /site/?p=1737 Last week, the interns at OpenSesame took the morning off to volunteer at the Oregon Food Bank with a couple of other tech companies around Portland. Taking unbelievably flattering group photos in hairnets, latex gloves and aprons was just one of the perks of the event. We made our contribution through packaging onions waiting to... Read more »

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Last week, the interns at OpenSesame took the morning off to volunteer at the Oregon Food Bank with a couple of other tech companies around Portland. Taking unbelievably flattering group photos in hairnets, latex gloves and aprons was just one of the perks of the event. We made our contribution through packaging onions waiting to be shipped off to families all around Oregon.

What we often see is that people genuinely want to volunteer, but find it difficult to maintain their work-life balance. However, studies show that 70% of young employees believe that companies should use volunteering as a professional development tool, whereas only 28% stated that their company actually does so. Other studies also show evidence that employees wish and seek to get involved in volunteering through their companies.

What would happen if all volunteers just suddenly quit showing up to work? Utter chaos, I would imagine. Volunteers make up a significant portion of our society, and their time and dedication create a great impact on the economy. Learn how you can help be a part of that change!

Community Engagement

Companies have many valuable resources–skilled workers, connections, etc., that some organizations do not always have access to. As a member of the community, it should be a part of a company’s agenda to give back to the people that support your product or service.

Building a stronger community can also benefit the company itself. The future generations entering the workforce will see the long-lasting effects made by volunteers, and will grow and develop into motivated, strong individuals.

Teambuilding

Employees of larger companies tend to organize events within their own teams or groups, and camaraderie lacks fluidity across structural departments. Volunteering can often involve physically or mentally strenuous activities. Sharing these experiences together and working together towards a common goal will build a sense of teamwork.

Professional Development

Changing your typical workplace setting and stepping into a completely new environment requires a certain level of adaptability and open-mindedness. Volunteering requires you to operate on someone else’s watch, which may seem unfamiliar and even uncomfortable in the beginning. However, you will gain new perspectives and networking opportunities with people outside of your circle. As you work to mitigate the challenges faced by the community, you will find yourself acquiring some practical as well as soft skills that can help you to succeed in the workplace.

It’s never too late to volunteer. Find a cause that your company can support, and get out there and give back!

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Welcome To Our New Content Specialist https://www.opensesame.com/site/blog/welcome-our-new-content-specialist/ https://www.opensesame.com/site/blog/welcome-our-new-content-specialist/#respond Tue, 28 Jul 2015 15:16:43 +0000 /site/?p=1738 Hey! I’m Blake Johnson, the new Content Specialist here at OpenSesame. I am thrilled to help build and maintain the seller community on our amazing platform for employee training and development. It is an honor to be a part of a growing company with a compelling product that helps connect people from around the world... Read more »

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Hey! I’m Blake Johnson, the new Content Specialist here at OpenSesame. I am thrilled to help build and maintain the seller community on our amazing platform for employee training and development. It is an honor to be a part of a growing company with a compelling product that helps connect people from around the world to fresh, highly engaging elearning content.

When I’m not building relationships and adding compelling elearning content at our charming Portland office, you’ll probably find me exploring Forest Park, shooting photography with friends, or watching my favorite bay area sports teams (Go Warriors!).

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Getting the Most Out of Social Wellness Month https://www.opensesame.com/site/blog/getting-most-out-social-wellness-month-0/ https://www.opensesame.com/site/blog/getting-most-out-social-wellness-month-0/#respond Mon, 27 Jul 2015 00:00:00 +0000 /site/?p=1739 The excitement is virtually palpable when summer comes around. It’s a time to revel in the weather and rejoice. And every summer comes July, which mean it’s also Social Wellness Month. A perfect time to look into your social life outside of the office. Social Wellness Month is a great time to nurture and revive... Read more »

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The excitement is virtually palpable when summer comes around. It’s a time to revel in the weather and rejoice. And every summer comes July, which mean it’s also Social Wellness Month. A perfect time to look into your social life outside of the office.

Social Wellness Month is a great time to nurture and revive your social-self. At first, you may consider the topic of social wellness to be pointless to you overall well-being. However, finding social activities to participate in outside of work can greatly impact your productivity, morale, and happiness during the work day. Who knows? Maybe you might even learn something that can help you in the office.

 

The Importance of Your Social Wellness

Your social wellness is a surprisingly vital component to your health. Studies have shown that people with stronger social networks will tend to live longer. Without those strong social bonds, health risks with similar symptoms to obesity and tobacco addiction can occur. In general, those with strong social networks have blood pressure and heart rate that respond better to stress, as well as better immune systems.

 

Growing Your Social Networks

Many often wonder how to best grow their social network. It may seem like a daunting task, but is not as difficult as it appears.

  • Volunteer: A great way to increase your social network during social wellness month is to give your free time away. Volunteering is a great way to help the community, increase your social wellness, and perhaps meet people along the way.

  • Pick up a hobby: Hobbies can also insert you into a niche of people similar to yourself. Whether it’s collecting, hiking, or biking, hobbies can often bring people together who may never have met otherwise.

 

No matter how you go about making the most out of July and Social Wellness Month, just simply expanding your network of social individuals will make you feel better, and overall help you in life. Don’t ignore this truly important time to work on your self development.

 

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8 Books and Courses to Fuel Your Summer Learning https://www.opensesame.com/site/blog/8-books-and-courses-fuel-your-summer-learning/ https://www.opensesame.com/site/blog/8-books-and-courses-fuel-your-summer-learning/#respond Fri, 24 Jul 2015 00:00:00 +0000 /site/?p=1740 We all know that the pace of summer can provide the perfect opportunity to relax and enjoy leisurely vacations and weekend trips. But, summer can also be a great time to learn a new skill, create new personal and professional goals, or tackle that book collecting dust on your nightstand. At OpenSesame, we’re always interested... Read more »

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We all know that the pace of summer can provide the perfect opportunity to relax and enjoy leisurely vacations and weekend trips. But, summer can also be a great time to learn a new skill, create new personal and professional goals, or tackle that book collecting dust on your nightstand. At OpenSesame, we’re always interested in continued learning, including reading up on the latest advancements in business, marketing, technology, and workplace productivity. To help kick start your summer learning, we’ve compiled a few books covering our favorite subjects and a few related OpenSesame courses. Comment below and tell us what you want to learn this summer!

In his popular 2014 book, marketing wunderkind Ryan Holiday delves into the future of guerilla marketing and advertising strategies. Growth Hacker Marketing has been our June book club pick at the OpenSesame office and we’ve enjoyed discussing the possibilities and limitations of Holiday’s guide.

THEN WATCH: Social Media Marketing

2. Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration by Ed Catmull

Ed Catmull, co-founder of Pixar Animation Studios, offers an unprecedented look into the workings of Pixar and the creative philosophies that have fueled the company’s success. A must-read for managers or anyone looking to successfully start and run creative companies.

THEN WATCH: Creative People Mean Creative Businesses

3. The Challenger Sale: Taking Control of the Customer Conversation by Matthew Dixon and Brent Adamson

The Challenger Sale investigates the skills and behaviors that drive successful sales and fuel high-performing companies. Based on exhaustive research, Matthew Dixon and Brent Adamson outline how to tailor your sales message and becomes a sales “Challenger” who leads customers to unique revelations and profitable sales.

THEN WATCH: Performance Driven Selling

4.  Essentialism: The Disciplined Pursuit of Less by Greg McKeown

A respected and sought-after innovator in business leadership and strategy, Greg McKeown explains the “Way of the Essentialist” in this bestselling 2014 book and calls for businesses and leaders to rethink workplace time management and increase their productivity in the process.

THEN WATCH: Time management strategy courses

5. Likeonomics: The Unexpected Truth Behind Earning Trust, Influencing Behavior, and Inspiring Action by Rohit Bhargava

Rohit Bhargava’s book explores the current and future world of business where “likeability” drives relationships, success, and sales. Bhargava thoroughly researches a myriad companies and uncovers how business success hinges on their trustworthiness and believability.

THEN WATCH: Social Media for Business Success

6. Things a Little Bird Told Me: Confessions of the Creative Mind by Biz Stone

Biz Stone, the co-founder of Twitter, shares his tips for savvy business practices and how to leverage the power of creativity and ingenuity to fuel established businesses and burgeoning startups.

THEN WATCH: Beginning Twitter for Professionals

7. A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas by Warren Berger

In A More Beautiful Question, Warren Berger seeks to reclaim the importance of asking “why?” questions as they apply to business and entrepreneurship. A helpful guide to the practice of inquiry and innovative thinking.

THEN WATCH: Managing Change: The Psychology of Appreciative Inquiry

8. The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg

Charles Duhigg’s book spent over 60 weeks on the New York Times bestseller list and for good reason–it’s a fascinating and thought-provoking look into why and how we form habits. Duhigg helps readers recognize and readjust the patterns of their habits for maximum productivity, both inside and outside of the office.

THEN WATCH: Best workplace habits

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What Monty Python Can Teach Us About elearning https://www.opensesame.com/site/blog/what-monty-python-can-teach-us-about-elearning/ https://www.opensesame.com/site/blog/what-monty-python-can-teach-us-about-elearning/#respond Wed, 22 Jul 2015 00:00:00 +0000 /site/?p=1741 eLearning doesn’t have to be boring. In fact, elearning can be pretty funny. OpenSesame offers several training videos that feature the legendary comedian, John Cleese. Most famous for co-founding the storied comic group, Monty Python, John Cleese ventured into the realm of corporate training videos in the early 1970’s. At the time, corporate training videos... Read more »

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eLearning doesn’t have to be boring. In fact, elearning can be pretty funny.

OpenSesame offers several training videos that feature the legendary comedian, John Cleese. Most famous for co-founding the storied comic group, Monty Python, John Cleese ventured into the realm of corporate training videos in the early 1970’s. At the time, corporate training videos had a notorious reputation for being both dry and overly factual yet Cleese’s training videos end up being neither. Interactive and filled with wit, sarcasm, and traditional humor, Cleese manages to be entertaining and informative. Some of his courses offered by OpenSesame include The Balance Sheet Barrier Animation, Meeting Menaces: How to Handle Them, Messing up a Meeting: How to Behave, and the classic crowd favorite, Meetings, Bloody Meetings: How to Run a Meeting.

Cleese’s involvement with business training videos is demonstrative of the fact that humor is not only a great way to laugh and be at ease, but is also a highly effective learning tool. In June 2005 the American Psychological Association issued a press release about an Ohio University study which determined that the use of humor in online courses contributes to higher levels of engagement. This study is consistent with other findings that suggest that humor can help lower anxiety when taking courses and exams.

Understandably, not every course creator will have the fortune of having John Cleese acting in a series of videos. However, John Cleese’s involvement with business training courses and elearning can teach us quite a bit about what makes up an interesting elearning course.

 

Some of the notable components of Cleese’s corporate training videos include the following:

 

  • Case Studies – Utilizing case studies is a great way for viewers to contextualize material and to apply concepts.

  • Real-Life Examples – Providing examples is a helpful way to make the course content more relevant and applicable to the user

  • Personal Stories – Although definitions and explanations of in-depth content are necessary, providing personal stories can make the content more approachable for the student

  • Video Content – Video content is a great way for the student to sit back and visually see concepts in action rather than try to visualize written material

  • Written Content – Not only is written content helpful for users to follow along with the material, it also caters to the group of people who learn better by reading

  • Quizzes – Including quizzes is beneficial because it calls upon the viewer to directly engages with the material

  • Humor – As seen with Cleese’s training videos, humor can be an effective tool to help engage students and to make dry or boring material a little more palatable.

While there is no specific formula for crafting the perfect elearning course, utilizing various learning methods and a little bit of humor can lead to a winning combination.

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Welcome to Our New Senior Account Executive https://www.opensesame.com/site/blog/welcome-our-new-senior-account-executive/ https://www.opensesame.com/site/blog/welcome-our-new-senior-account-executive/#respond Tue, 21 Jul 2015 14:44:34 +0000 /site/?p=1742 Hey! Hi there!  I’m Jeff Stupfel, a new Senior Account Executive at OpenSesame.  I’m absolutely thrilled to be here, and look forward to a bright future as part of the team helping OpenSesame grow! My whole life, I have assumed the role of the student.  I’m always seeking out learning opportunities whenever and wherever and... Read more »

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Hey! Hi there!  I’m Jeff Stupfel, a new Senior Account Executive at OpenSesame.  I’m absolutely thrilled to be here, and look forward to a bright future as part of the team helping OpenSesame grow!

My whole life, I have assumed the role of the student.  I’m always seeking out learning opportunities whenever and wherever and from whomever they present themselves.  This has kept me interested and motivated to learn more about the world and look for ways to contribute to the greater good.   

With that mindset, I left college at Portland State with the intention to go into psychology research and ended up working at Oregon Health & Science University.  As a research assistant, I conducted data collection for field studies in occupational health sciences.  It just so happened that we were creating safety training courses and studying workplace safety with a computer-based training aid for workers who had no experience with technology.  That experience coupled with enterprise sales experience at Symantec and Tektronix will help me bring in new opportunities to help fuel the growth that OpenSesame deserves!

When I’m not working, I spend my time watching my beloved Boston Red Sox and playing trivia and word nerd games!  You might even catch me hiking all around my home state of Oregon with my wife Erin and our infant daughter Maura once she learns how to walk!  

I’m grateful to be a part of the team at OpenSesame, a company that embodies so much of what makes Portland great!

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The Surprising Power of Your Posture https://www.opensesame.com/site/blog/surprising-power-your-posture/ https://www.opensesame.com/site/blog/surprising-power-your-posture/#respond Fri, 17 Jul 2015 00:00:00 +0000 /site/?p=1743 Everyone’s heard that body language is important – it really does affect how others perceive you. But did you know your own body language can affect how you feel? Your posture can have a surprising effect on self-confidence and performance. By now, you may have heard of power posing. If not, here’s a brief primer:... Read more »

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Everyone’s heard that body language is important – it really does affect how others perceive you. But did you know your own body language can affect how you feel? Your posture can have a surprising effect on self-confidence and performance.

By now, you may have heard of power posing. If not, here’s a brief primer: A joint study from researchers at Columbia and Harvard University found that certain “power poses” cause changes in hormone levels that lead to higher confidence and overall better performance. People in positions that were more open, relaxed, and expansive had these positive changes.

More precisely, striking power poses increased testosterone (linked to increased self-esteem and confidence) and decreased cortisol (linked to stress). People in more closed off or slouched positions were found to have lower confidence, decreased feelings of power, and less likely to take risks.

So just how do you do these power poses? Generally, you should try to take up more space, but also remain relaxed. When sitting, lean back in your chair, raise your arms with your hands laced behind your head, and prop your legs up on a table. Alternatively, stand with your legs apart and your arms resting on your hips or on a table in front of you. You should avoid hunching over a smartphone or crossing your arms.

So what does all of this mean for you? Being more aware of your own posture and body language could help you improve your performance at work. Before or during a big presentation, strike a power pose to boost your confidence and lower your stress levels. Stand up tall with a power pose. If you feel better, you will perform better. Have an important meeting at work? Remain relaxed, open, and confident with a power pose.

Changing your body language is a simple and quick way to help yourself. It doesn’t take long — holding the pose for just one minute can lead to these positive effects. So before your next big presentation take a minute just to collect yourself, strike a pose, and empower yourself!

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Hello From Our New Strategic Partnerships Staff Member https://www.opensesame.com/site/blog/hello-our-new-strategic-partnerships-staff-member/ https://www.opensesame.com/site/blog/hello-our-new-strategic-partnerships-staff-member/#respond Thu, 16 Jul 2015 17:12:31 +0000 /site/?p=1744 I am super excited to be joining the OpenSesame team. I have a passion for channels and partnerships in general, and bring over 15 years experience building and managing partnerships in the Human Capital Management (HCM) industry. OpenSesame has such a great product with huge potential. When I’m not helping our partners leverage the value... Read more »

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I am super excited to be joining the OpenSesame team. I have a passion for channels and partnerships in general, and bring over 15 years experience building and managing partnerships in the Human Capital Management (HCM) industry. OpenSesame has such a great product with huge potential. When I’m not helping our partners leverage the value of OpenSesame’s eLearning marketplace, I keep busy in the garden, enjoying music, and staying active with my family.

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3 Premier Sales Techniques To Win The Sale https://www.opensesame.com/site/blog/3-premier-sales-techniques-win-sale/ https://www.opensesame.com/site/blog/3-premier-sales-techniques-win-sale/#respond Tue, 14 Jul 2015 00:00:00 +0000 /site/?p=1745 Every salesperson hits dry slumps throughout their career. Sometimes, the best way to get out of this slump is to change your approach.  A new sales technique can shed new light on your product both to yourself and to your sales opportunities. Implementing a new technique helps for first-time contacts, as well as for those... Read more »

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Every salesperson hits dry slumps throughout their career. Sometimes, the best way to get out of this slump is to change your approach.  A new sales technique can shed new light on your product both to yourself and to your sales opportunities. Implementing a new technique helps for first-time contacts, as well as for those hard to get buyers who have been sitting on your sell list for months.

Refresh your approach with one of these sales techniques to win the sale:

  1. MEDDIC sales structure is a great way to approach a potential sale when you are dealing with multiple positions in the targeted company. MEDDIC stands for Metrics, Economic buyer, Decision criteria, Identify pain, Champion, and, Compelling event.

The sad truth of the matter is that most sales pitches don’t end up closing the deal. MEDDIC is a fantastic method to qualify a prospect, because the first four steps are analyzing the situation before even introducing yourself.

Once you’re in the door, it is suggested to really hone in on a “champion”, who has an internal position with the group you are selling to and is someone who will push for this deal to occur even when you’re not around. This combination of carefully choosing your battles and having an inside ally makes this method deadly for winning sales.

  1. SOAR is the perfect approach to develop a team around and works particularly well when pitching to executives or higher up members of a company. Before making the actual sales call, you must make sure that you have an approach set up to ensure the potential buyer that you aren’t wasting their time and that this product is for them.

This may sound obvious, but it’s a method that works, because, according to Dialexis, callers will get in with a cold call to high influencers and decision makers 90% of the time, which equals less calls and more appointments. SOAR is really all about understanding who you’re selling to and making a connection.

The Four Behavior Groups SOAR identifies are:

  • Dominant

  • Influencer

  • Steady

  • Conscientious

Something that makes SOAR extremely useful is its ability to apply customer relationship techniques to social media.

  1. SPIN is one of the more well-known selling techniques. SPIN targets discovering the customer’s problem. Once these problems are recognized, the seller can suggest implanting the seller’s product to fix this problem, providing a clear win-win for the seller and buyer. SPIN stands for Situation, Problem, Implication, and Need-Pay-off questions.

A warning many point out with SPIN is that it does not work particularly well for large scale projects in which you have to deal with multiple decision makers.

Hitting a dry slump in your sales career does not indicate you’re a poor salesperson. Oftentimes, the method you or your company uses could be outdated or you just need a different strategy to provide a new look at the prospective sale. Try one of the methods mentioned in this blog post to refresh your approach and win the sale.

What sales strategies do you and your organization use? Let us know in the comments below!

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5 Secrets To Conquer Public Speaking Anxiety https://www.opensesame.com/site/blog/5-secrets-conquer-public-speaking-anxiety/ https://www.opensesame.com/site/blog/5-secrets-conquer-public-speaking-anxiety/#respond Fri, 10 Jul 2015 00:00:00 +0000 /site/?p=1746 Whether you’re contributing during a meeting or delivering a presentation to your co-workers, public speaking is inevitable in the workplace. It can be quite daunting, especially if you’re an employee surrounded by experienced leaders who may be more comfortable delivering information to a room. Even though you may experience anxiety thinking about public speaking, it... Read more »

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Whether you’re contributing during a meeting or delivering a presentation to your co-workers, public speaking is inevitable in the workplace. It can be quite daunting, especially if you’re an employee surrounded by experienced leaders who may be more comfortable delivering information to a room. Even though you may experience anxiety thinking about public speaking, it doesn’t have to be debilitating.

Several articles hint at general remedies such as “Practice!” and “More practice!”, but what are some tangible methods to help you in the moment?

Here are five ways to relieve your physical and emotional symptoms of public speaking:

  1. Take deep breaths and smile as you exhale. Red face and intense blushing are the most common symptoms of public speaking, and one of the most difficult to control, as it affects apprehensive and confident speakers alike. To control the symptoms, focus on your breathing. Additionally, smiling has been proven to decrease stress levels. A study published in the Psychological Science journal concluded that even the most forced of smiles can genuinely make you happier.

  1. Point it out.  This may sound counterintuitive, but casually pointing out signs of nerves to your audience (“Don’t worry, I’m not sunburned, just blushing!”) may actually reduce anxiety later on when you’re not wondering whether they are focusing on your face instead of your words.

  1. Display passion for your subject. The more you fear that you will appear nervous, the more nervous you will appear. Instead of assuming that everyone is focusing on your appearance, make sure you’re passionate about your subject. That way, you will be more focused on imparting your information, and the audience is able to become caught up in your enthusiasm.

  1. Carry notecards or a journal. The anxiety we feel that affects our voices is oftentimes caused by a conscious or even subconscious feeling of being unprepared.  Aside from practicing in front of people you trust, you can relieve stress by scribbling down thoughts and bullet points during a conference. That way should you feel like contributing, you have something physical as a reference point, and don’t feel so on the spot.

  1. Put fewer words on the slides if you have a speech to deliver alongside a presentation. Focus on the visuals. While this may seem paradoxical if you tend to forget what you were saying, with fewer words, you are less likely to feel bound to a script. If you vary from your speech, no audience member will be able to tell the difference, and there is more freedom.

  1. Take care of your physical hygiene. To feel more comfortable during your presentation, it can be helpful to check all of your bases before beginning. Do you tend to start sweating more before speeches? Bring extra deodorant and re-apply liberally.  Does your throat start feeling dry minutes before presenting?  Fill up a bottle of cool water to bring along.  Worried about your breath?  Pop in a fresh mint. Taking care of your physical hygiene helps to inspire self-confidence and reduce feelings of unpreparedness.

Next time, if you find the symptoms of anxiety surfacing, try a deep inhale and smile as you release the breath. Try calmly and dismissively making a remark about the symptom(s), and focus on conveying passion. Write down notes during a meeting or bullet points as a way of combating fear of contribution or getting tongue-tied. Make sure you are physically taken care of, and finally, remember that everyone listening in the room wants you to succeed. They want to learn something new. So instead of letting anxiety get the best of your presentation, think of the moment as an opportunity to share your knowledge, and let the words flow.  

For more information, check out any of the following eLearning courses on public speaking hosted by OpenSesame: a general presentation on public speaking, an hour long course on communicating effectively, or many, many, more.

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Job Hunting and the Power of a Personal Website https://www.opensesame.com/site/blog/job-hunting-and-power-personal-website/ https://www.opensesame.com/site/blog/job-hunting-and-power-personal-website/#respond Wed, 08 Jul 2015 00:00:00 +0000 /site/?p=1747 In an age where hiring recruiters check social media platforms alongside resumes, the online space provides ample opportunities to be seen by potential employers. While many interview candidates will have various social media accounts, having a personal website not only makes you stand out, but also provides you with the opportunity to better showcase your... Read more »

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In an age where hiring recruiters check social media platforms alongside resumes, the online space provides ample opportunities to be seen by potential employers. While many interview candidates will have various social media accounts, having a personal website not only makes you stand out, but also provides you with the opportunity to better showcase your skills.

Getting Started

Although creating a personal website may seem daunting, there are many website builders that provide basic services free of charge. Some of the more popular free website builders include Weebly, WIX, Sitey, Jimdo, Doomby, Webflow, and WordPress. These resources provide website templates and options to add multiple pages. Each website offers a different set of features and is user friendly. Additionally, if you feel the need to add advanced features to your website, there are options to purchase an upgrade your account for a more dynamic website.

Things to Include

Including a summary or brief biography is important to showcase more of your personality. Unlike a resume, a personal website gives you the freedom to add visual content and more writing space. Along with a biography, you should consider including a link or page to your resume. Keep in mind that many people remove personal information such as your address when posting a resume online. Most importantly, if you have any work samples such as case studies, writing samples, or references, it can be extremely beneficial to showcase these on your website. Also, providing an online portfolio allows prospective employers to physically view and learn more about your work. Make sure to include the results and outcomes of each worksample you place on your website.

Benefits

A personal website is oftentimes considered to be an extended “online business card.” While social media platforms like LinkedIn are beneficial for connecting with business professionals, it can be difficult to showcase your skills on the site. Additionally, creating a personal website makes you more searchable online. You can also cross promote your personal brand by linking your website to LinkedIn and other social media platforms. Also, for those very interested in tracking how effective your websites are, using tools such as Google Analytics can give you better insight on how many people are viewing your personal site and whether or not people choose to download your resume.

The New York Times noted that 75 percent of recruiters are required to do an online search of job applicants. Rather than doing a google search and seeing your Facebook page pop up, having a personal website can give you the opportunity to better showcase your personal and professional strengths. 

 

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Welcome OpenSesame's Intern Class of 2015 https://www.opensesame.com/site/blog/welcome-opensesames-intern-class-2015/ https://www.opensesame.com/site/blog/welcome-opensesames-intern-class-2015/#respond Mon, 06 Jul 2015 00:00:00 +0000 /site/?p=1748 Every year OpenSesame is lucky to host talented interns from colleges around the United States, and this year is no different. Help us welcome our 2015 Summer Interns! Jillian Briglia I was born and raised in Portland, OR and am excited to spend the summer there as a Marketing Intern for OpenSesame! I recently graduated... Read more »

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Every year OpenSesame is lucky to host talented interns from colleges around the United States, and this year is no different. Help us welcome our 2015 Summer Interns!

Jillian Briglia

I was born and raised in Portland, OR and am excited to spend the summer there as a Marketing Intern for OpenSesame! I recently graduated from Lincoln High and plan to attend Whitman College in the fall. As an undecided freshman, I’m hoping to take a course that unexpectedly draws me in, but for now, I am curious about the Environmental Studies, Linguistics, and Business departments.  I strongly identify with the poet, Spanish-speaking, nature-enthusiast, and artist communities. Being creative is my jam, and this summer I’d like to broaden the left-side of my brain as well. At OpenSesame I hope to be able to make a true impact, and learn more about B2B marketing strategies.

Malcolm Daigle

I’m a native Portlander from the West Hills. After graduating from Jesuit High School in 2014, I started school at the University of Washington in Seattle where I just completed my freshman year. I am working towards a B.S. in Computer Science with either a minor or double major in Math. Playing for the UW Club Squash team and working as a Student Lab Assistant keep me busy during the school year. I’ve been at OpenSesame on and off since 2013 and I look forward to another great summer here.

Alex Kanevsky

My name is Alex Kanevsky, and I am a new addition to the OpenSesame marketing team. I’m quite thrilled to be an intern for OpenSesame, and I hope to create a lasting impact and exceed expectations. I am currently a rising sophomore at Bard College in New York, majoring in philosophy and psychology, with a concentration in sociology. My current career interests are advertising, marketing, sales, and perhaps teaching.

My favorite non-curricular interest is engaging in discussions about anything and everything remotely philosophical, and then writing my own philosophical texts. I heavily enjoy discussing and writing about sociology, humanistic philosophies, and Universe Theories. For fun, I spend my free time skateboarding, playing and observing strategic games, reading, listening to music, and learning music theory. I can’t wait to use my skills and interests to give back to OpenSesame this summer.

Gunnar Holwerda

I just finished up my junior year at Montana State University and have come back to Portland for my final summer vacation. I was a part of OpenSesame’s intern class last summer, and have been working remotely for the company since January of this year. My time at OpenSesame has taught me so much, and I really look forward to learning even more during my time here this summer. 
In my free time I enjoy playing video games, and will be trying to get back into basketball after a series of shoulder surgeries sidelined me for the past two years. I also really enjoy driving. My friends and I have planned a two week road trip for this summer, so I am really looking forward to that. 

Maddy Rose

I was born and raised in Eugene, but I left home to attend St. Olaf College in Northfield, Minnesota. I just graduated with my B.A. in English and I’m thrilled to be back in the greener, less snowy, and beautiful Pacific Northwest. This summer at OpenSesame, I’m excited to blog and put some of my writing and editing skills to practical use while learning more about the tech industry, eLearning, and online writing. At St. Olaf, I was involved in the English Honor Society, Sigma Tau Delta, and I worked as a peer writing tutor. I spent a month studying English and Theatre in London (where I saw a play nearly every day) and a semester conducting humanities research at the Newberry Library in Chicago. It’s no surprise that I’m a huge book nerd, so outside of the OpenSesame office you can probably find me in my favorite place in Portland, Powell’s. When I’m not reading, I’m exploring Portland’s foodie scene and hiding out in its coffee shops. I love the creative energy of Portland, and I’m excited to experience more of that culture this summer at OpenSesame!

Dana Rosen

Hello! My name is Dana Rosen and I’m thrilled to return to OpenSesame as a Marketing Intern this Summer! Though I’m originally from Oregon, I ended up in the lovely Bay Area for college. This year, I am a rising senior at UC Berkeley where I’ve designed my own interdisciplinary major combining cognitive science and technology entrepreneurship. Initially my interest in technology and education drew me to OpenSesame, but the awesome people and great company culture had me coming back for more.

When I’m not writing blog posts, updating course pages, and cleaning up spreadsheets, I’m working in my lab at UC Berkeley in the Graduate School of Education where we’re designing a virtual tutor using cutting-edge gesture models, eye-tracking, and animation technology that may eventually be used in classrooms. Currently I’m working for OpenSesame remotely while living in Berkeley, interviewing students as they use my lab’s device, and iterating new designs. I’m very excited to use this experience and my experience at OpenSesame to join the elearning and edtech space upon graduation. During my free time I love exploring the Bay Area, hiking, going to concerts, and trying delicious vegetarian food around the city. I’m so excited to meet this year’s new interns and I look forward to see what this Summer brings!

Will Rosenfeld

As a Portland, OR native, I have always been interested in the thriving start-up community that this city has to offer. Although I have never worked for one, I’m eager to learn how tech start-ups function and grow. My interests lie particularly in the business/finance side of a company, but I’m always open to learning about other areas of a firm.

I recently completed my Freshman year at Tufts University and plan to major in Economics with a minor in Finance. At school, I’m involved in the Tufts Financial Group and the Zeta Psi fraternity, where I will be the treasurer for the 2015-2016 academic year. I also am an avid Tennis player and played competitively throughout high school, however I recently picked up Squash and have loved it just as much. I’m excited to continue my internship here at OpenSesame, where I will be given the opportunity to learn extensively about the inner workings of a start-up and the progress of elearning.

Simone Smith

Hello! My name is Simone Smith and I am a new Marketing Intern for the summer. I am a proud Portland native and am majoring in Business with a concentration in Marketing and a Spanish minor at the University of Oregon. I heard about OpenSesame from friends familiar with the Portland startup scene and immediately became interested in the company.

My interest in marketing stems from my involvement with the University of Oregon’s American Marketing Association (UOAMA). Since becoming a member my freshman year, I have served as the Vice President of External Affairs and am the current Executive Vice President of the student-run club. What excites me most about the student organization is being able to organize site visits to marketing firms to learn more about the industry.

Outside of school I love learning about the wine industry. I had the wonderful opportunity to work with the Antinori winery in Florence last summer as I was studying wine marketing in Italy. Since then, I have enjoyed learning more about the pinot noir scene in the Willamette Valley. Additionally, I love discovering new restaurants and places to eat in my free time as I consider myself to be somewhat of a “foodie.” I am extremely happy to be back in Portland and to be starting my new adventure at OpenSesame.

Laura Suzuki

I am currently a sophomore at the University of Michigan, and will be majoring in International Studies with a focus on Political Economy and Development. At school, I am the president of the Japan Student Association, and an active member of Epsilon Nu Tau, a co-ed entrepreneurship fraternity. I am ecstatic to be living in one of my favorite cities that I have been lucky to call my home for the past 20 years. I love running, and will hopefully be spending much of my free time outdoors.

Although I do not have previous experience in marketing, I am looking forward to learning more about the field, and seeing how my skills can contribute to the growth of this company. I am grateful to be surrounded by such ambitious, creative individuals and am excited to immerse myself in an office filled with so much entrepreneurial spirit.

Pete Wendland

I just finished my sophomore year at Miami University of Ohio, majoring in marketing with a minor in Information Systems & Analytics. I am ecstatic to work as part of the OpenSesame team, developing web content and working with SEO strategies. The eLearning marketplace is still in the beginning stage of market competition, and I am looking forward to working with what I believe will be the future dominant company in this marketplace.

Outside from work, I enjoy running, hiking, and any combination of music and the outdoors. I recently moved to Portland with my family from Kansas City and am excited to explore all the opportunities and events Portland has to offer this summer!

Lara Wurster

Hi! I’m a rising senior at Carnegie Mellon University in Pittsburgh, majoring in Business Administration and Psychology. I’ve lived all over (I currently call Destin, Florida home) but I’m so excited to be working with OpenSesame in Portland this summer. At Carnegie Mellon, I’ve been a board member with the Carnegie Mellon Business Association and a research assistant. I’m interested in the psychology behind marketing and I hope to be able to apply my background to pursue a career in marketing.

Outside of work and school, I enjoy travelling, painting, cooking, and spoiling my Golden Retriever, Milo. Whether hiking in Oregon or kayaking in Florida, I love to spend time outdoors and I hope to take advantage of my time here in Portland to explore the natural beauty of the Pacific Northwest. I’m looking forward to all the new experiences and opportunities I’ll have while learning about marketing at OpenSesame this summer!

 

 

 

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10 Fire Safety Tips to Remember this 4th of July https://www.opensesame.com/site/blog/10-fire-safety-tips-remember-4th-july/ https://www.opensesame.com/site/blog/10-fire-safety-tips-remember-4th-july/#respond Fri, 03 Jul 2015 00:00:00 +0000 /site/?p=1749 The Fourth of July is the perfect time to relax and celebrate with friends and family, but given the risks posed by the use of fireworks and the hot, dry summer weather, it’s also an important day to remember essential fire safety tips. According to the National Fire Protection Association, there are more reported fires... Read more »

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The Fourth of July is the perfect time to relax and celebrate with friends and family, but given the risks posed by the use of fireworks and the hot, dry summer weather, it’s also an important day to remember essential fire safety tips. According to the National Fire Protection Association, there are more reported fires on the 4th of July than on any other day of the year, and fireworks account for 2 out of every 5 of those fires. If you’ll be using fireworks this Saturday then check out one of our fire safety training courses. We’ve rounded up a few safety tips to keep in mind as you celebrate Independence Day:

1. Be sure to obey all local and state laws for firework usage

2. Know which fireworks are legal in your state

3. Read all caution labels and instructions thoroughly before lighting

4. Light only one firework at a time and never try to relight a “dud” (wait 20 minutes and soak the ineffective firework in cold water)

5. Never give a firework to a child and make sure responsible adults supervise all firework activities

6. Make sure spectators stay at least 25 feet away from all lit fireworks

7. Always wear protective eyewear when lighting fireworks

8. Remember that the U.S. Forest Service declares all fireworks illegal on public land (including camp sites and national forests)

9. Always keep a supply of water or fire extinguisher close by and ready to use

10. Never throw or point a firework at another person, animal, vehicle, structure, or flammable material

Looking for more tips? Visit the National Fire Protection Association or the National Council on Firework Safety and check out fire safety courses available from OpenSesame, including Fire Safety & Evacuation and Fire Safety with Fire Extinguisher training.

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Marijuana Legalization: What Should Businesses Do? https://www.opensesame.com/site/blog/marijuana-legalization-what-should-businesses-do/ https://www.opensesame.com/site/blog/marijuana-legalization-what-should-businesses-do/#respond Wed, 01 Jul 2015 00:00:00 +0000 /site/?p=1750 As of today, Oregon has joined three other states–Alaska, Colorado, Washington–and Washington DC, to allow possession and cultivation of recreational marijuana. Sure, this may be a date of celebration for some, but many businesses and employers are left wondering how these changes might affect their options in implementing drug-testing policies. There may be confusion, but... Read more »

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As of today, Oregon has joined three other states–Alaska, Colorado, Washington–and Washington DC, to allow possession and cultivation of recreational marijuana. Sure, this may be a date of celebration for some, but many businesses and employers are left wondering how these changes might affect their options in implementing drug-testing policies. There may be confusion, but staying informed on state and federal marijuana laws will allow you to maintain a safe and productive workplace. 

Can you still drug test?

Yes! The new laws have not restricted employers’ ability to drug-test their employees. Businesses that are federally-funded are still required to comply with the federal ban on marijuana use, and all businesses have the right to implement a wide array of policies on drug-testing and workplace impairment. Drug abuse in the workplace is a serious HR issue, potentially affecting the health and safety of others in the company. Make sure that your drug-testing policies are up-to-date and compliant with the new laws.

Where do I get more answers?

OpenSesame provides courses on how these new laws affect a company’s drug policy, what options are availabe to you as an employer, and measures employers should take to stay compliant with state and federal laws. In order to avoid misunderstandings, notify your employees of any new policies or changes that may occur. Remember: you have all the power, but make sure these expectations are clear to everyone, or you may end up facing a lawsuit.

For Oregonians looking to find more information about new measure:

http://www.oregon.gov/olcc/marijuana/Pages/Frequently-Asked-Questions.aspx#Recreational_Marijuana_in_General

Whether or not you live in a state that has legalized marijuana, this is an issue that you will be addressing in the near future. While abiding to the law, employers should prioritize and uphold their responsibility of maintaining a safe and productive workplace for all of their employees.

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The Long Boom in Health IT https://www.opensesame.com/site/blog/long-boom-health-it/ https://www.opensesame.com/site/blog/long-boom-health-it/#respond Mon, 29 Jun 2015 00:00:00 +0000 /site/?p=1751 Rapid adoption of health IT has transformed healthcare over the last five years. Hospitals have long relied on digital technology, but for many ambulatory providers working in smaller practices, the switch to Electronic Health Records (EHRs) has been recent and rapid. It was driven by the government’s Meaningful Use Program, which helped to pay for... Read more »

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Rapid adoption of health IT has transformed healthcare over the last five years. Hospitals have long relied on digital technology, but for many ambulatory providers working in smaller practices, the switch to Electronic Health Records (EHRs) has been recent and rapid. It was driven by the government’s Meaningful Use Program, which helped to pay for the new systems. In fact, by April 2015, the government had spent about $30 billion on the effort, transforming the use of technology in medical practices.

Smaller practices typically lack their own IT staff, so the opportunities for service providers are profound. In fact, the government estimates that there are 2 million to 3 million so-called Business Associates (BAs) that provide services to the 700,000 medical organizations in the United States.

But this expansion of opportunity has also brought new federal regulation. The HITECH Act, which funded the adoption of EHRs, also required BAs to follow the same HIPAA requirements as healthcare organizations. For the first time, companies that provide IT support or merely host medical data in the cloud have had to meet HIPAA requirements.

They also are subject to federal investigation and fines if they do not follow the law.

There are three basic steps required for HIPAA compliance, but the most important for BAs is training. In fact, BAs trying to understand the new regulatory landscape should start by training at least one member of their staff as a Compliance Officer. HIPAA requires special training for the Compliance Officer, but it also makes sense for BAs. The Compliance Officer is the one who can guide the organization through all the other HIPAA requirements.

The Compliance Officer can oversee training for the rest of the staff. In fact, the law requires anyone who has access to Protected Health Information (PHI) to receive regular training.

The Compliance Officer will also be key in guiding the company through the Security Risk Analysis (SRA), which is the second basic step. The Risk Analysis is a comprehensive review of compliance gaps and vulnerabilities. It is essentially a roadmap to the company’s compliance. Although it is best to use independent auditors, the process is much more efficient with a Compliance Officer in charge.

The third fundamental of compliance is implementing policies and procedures. These policies and procedures are essential to administrative compliance.

An IT company that has implemented HIPAA compliance has profound opportunities for providing services to healthcare organizations. For one, they can market themselves as HIPAA-compliant. Many practices are still catching up on their own compliance, and they are searching for help with both HIPAA and technology. A BA that can demonstrate HIPAA compliance has a major competitive edge.

The BA can also provide compliance services out to medical practices. Many practices will pay a higher managed service fee if it includes a compliance solution, so the practice can “consume” compliance without having to organize the effort. Similarly, BAs can offer encryption services to their medical clients, because encrypted health data does not have to be reported to the government or patients if it is lost or exposed. The government reports that about 60 percent of all health data breaches could have been by encryption. BAs can also offer encrypted email, which is also required.

Finally, many medical practices are already ready to replace their original EHR and upgrade their hardware. Many others are moving into the cloud. BAs that understand compliance and the transformation of health IT are well-positioned to benefit.

Sign up for the Certified Health IT Security Professional course to kickstart your compliance. The course provides all the training needed to serve as the Compliance Officer required by HIPAA. It also includes training on government requirements for encryption, PCI DSS in healthcare, and more!

 
Brian Johnson is the Senior Director of Online Education for 4Medapproved, with extensive experience in healthcare compliance training. Johnson has comprehensive experience in online education, life sciences training, and classroom learning. He lives in Chicago with his wife and two sons.

 

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Going Global: 5 Things to Keep in Mind Before Working Abroad https://www.opensesame.com/site/blog/going-global-5-things-keep-mind-working-abroad/ https://www.opensesame.com/site/blog/going-global-5-things-keep-mind-working-abroad/#respond Wed, 24 Jun 2015 22:25:57 +0000 /site/?p=1752 As the world economy continues to expand, individuals in the workplace will see many more opportunities to work abroad. You might be thinking: Oh great, a relocation that will take me from the comforts of my stable life and people I love. However, as an ex-expat’s daughter, I can tell you this is not the... Read more »

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As the world economy continues to expand, individuals in the workplace will see many more opportunities to work abroad. You might be thinking: Oh great, a relocation that will take me from the comforts of my stable life and people I love. However, as an ex-expat’s daughter, I can tell you this is not the case. Sure, the transition is hard, but the cultural experience you gain from it is priceless.

Moving to a foreign country expands your boundaries, and creates a strong international network of people you can turn to for advice. Companies also benefit from these repatriates who gain a stronger understanding of international client challenges. Employees of the same company could have completely different mindsets in other countries, and these expatriates return with a fresh perspective which can be a valuable asset to the company. In order to ensure an enriching experience, here are 5 tips to keep in mind when you’re abroad!  

1.    Be open-minded

When you first arrive, you might experience culture shock, and be uncomfortable in this new environment. Remember that you’re not alone. When starting a new life in a foreign country, this type of reaction is expected. Although you may feel isolated in the beginning, you will eventually start to familiarize yourself, and be able to pick up on social norms. Try the local food, go to events, meet new people, and try not to let stereotypes get in the way. You want the full experience, and stereotypes may detract from that.

2.    Study the country before arriving

Read through rules and customs that these countries may have. A lot of eLearning sites provide courses about etiquette in foreign countries, which can possibly save you from offending someone. What may be normal in one country may be extremely offensive in another, and it’s better to know ahead of time rather than embarrassing yourself upon arrival.

3.    Try to learn the local language

Don’t assume that everyone can speak English. You might get by just fine in tourist areas, but in the local areas, some people are only capable of rudimentary English. In order to effectively communicate, the best thing to do is to overcome the language barrier that generally is the reason for misunderstandings in the workplace. No one expects you to become fluent in the native language right away, but they will appreciate the effort. Language and culture are not separate—embracing another culture means to make an attempt to learn the language as well. The last thing you want is for people to think that you are trapped in a monolingual mindset.  

4.    Don’t constantly compare the new place with your homeland

You will see a lot of differences between your own country and the new country you live in, but don’t be rude about it. Noticing the similarities and differences shows that you are observant and attentive, but if you’re making remarks about what is superior about your country, that can be perceived as rude. Don’t be the stuck-up foreigner who makes snide comments. It’s not a competition.

5.  Understand the law and know your rights

Stay out of trouble in a foreign country. Stay out of trouble in general, but it’s especially difficult to deal with in a foreign country, where you may not have protection from your government. If you ever get stuck in some sort of legal business abroad, you will want to know what rights you have, and what procedures you should follow in order to fix the situation. We should always know about the laws that govern our lives, whether or not it is a temporary stay. You never know when issues could arise with work visas, insurance, or any type of document that could be an impediment to your stay.

Working as an expatriate is a great opportunity to spread new ideas, and to learn from individuals and companies that see the world in a different perspective than your own. Have you ever worked in a foreign country? What were some experiences you had, and do you have any tips for future expatriates? We would love to hear from you in the comments below!

 

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The Surprising Truth About Stress https://www.opensesame.com/site/blog/surprising-truth-about-stress/ https://www.opensesame.com/site/blog/surprising-truth-about-stress/#respond Mon, 22 Jun 2015 22:30:51 +0000 /site/?p=1754 Stress is a universal feeling. Whether you have a project due in the coming hours or  your assignments are piling up, stress sends a burst of cortisol and adrenaline throughout your body. Not only do your glucose levels rise, but your heart beats faster and your blood pressure increases. Everyone experiences stress with different intensity... Read more »

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Stress is a universal feeling. Whether you have a project due in the coming hours or  your assignments are piling up, stress sends a burst of cortisol and adrenaline throughout your body. Not only do your glucose levels rise, but your heart beats faster and your blood pressure increases.

Everyone experiences stress with different intensity and frequency. The most common reaction to stress is called a fight-or-flight response. This allows us to either conquer the tasks ahead of us or run away from our responsibilities.

Contrary to the belief that stress is unhealthy, a certain dose of stress is actually good for you and can be quite helpful too. With a modest dose of stress, our bodies can react to the tasks at hand positively, allowing us to tackle our responsibilities with greater efficiency. Stress can even help our memory!

Lifestyle affects the way you handle and deal with stress. Your occupation, the amount you exercise and food intake all affect stress levels in certain ways. By understanding the positive benefits and negative consequences to stress, you can assess your current behavior and adjust your lifestyle accordingly to make stress work for you. Here are some more details about these benefits and consequences, including some ways you can reduce stress in your life:

How Stress Can Work For You

The hormones released during periods of stress such as cortisol, epinephrine, and norepinephrine primarily help you survive. Researchers have recently found that stress hormones can strengthen your immune system and protect against Alzheimer’s. While stress can be helpful in small doses, it’s important to avoid chronic stress.

Imagine yourself working late hours at the office. You’ve got a big presentation to give the next day and only a few hours to complete it. Your work just keeps piling up, and soon you feel a heavy pounding in your chest. Many people would take this natural fight-or-flight response as a sign to run away from the work. Stress has often been categorized as unhealthy. However, it’s best to use it to your advantage. Instead of shying away from your responsibilities, use your sharpened senses to fuel your work, giving you the ability to work with greater efficiency.

Combat the Negative Effects of Stress

High levels of stress and feeling stressed for a period greater than 24 hours can cause terrible damage. Cells can cease to regenerate normally when one’s heart muscles are constantly subject to adrenaline. Changes will also occur in the arteries. When experiencing chronic stress, its more difficult to relieve the symptoms. These symptoms include common colds and mental blurriness.

In order to avoid an unhealthy level of stress, here are a few things you can do:

  • Daily exercise, especially after a long work day, can help relieve stress and simultaneously prepare your body for the next bout with a stress attack.

  • Eating cleaner and avoiding foods with lots of sugar and fats can always help you feel better and perform better in stressful work situations.

Stress truly does affect each and every one of us in a different way, making stress a subjective experience. Its critical to be responsible for your own stress management. Understanding and using stress management tools will increase your grit, efficiency, and drive. Many people will attempt to eliminate stress in life without considering its positive effects, but life would lack excitement without a little bit of stress. Remember: instead of fleeing from the stress, embrace it and use it to your advantage to help you conquer your daily battles!

 

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Forging Perfect Employees With eLearning https://www.opensesame.com/site/blog/forging-perfect-employees-elearning/ https://www.opensesame.com/site/blog/forging-perfect-employees-elearning/#respond Sat, 20 Jun 2015 14:25:42 +0000 /site/?p=1755 Instructor led training is costly and time consuming in today’s day and age. Not only are subject matter experts a financial burden to training departments, they take too much time to teach new employees the skills, rules and habits they need to develop in order to succeed in their roles. “Showing the ropes” is now... Read more »

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Instructor led training is costly and time consuming in today’s day and age. Not only are subject matter experts a financial burden to training departments, they take too much time to teach new employees the skills, rules and habits they need to develop in order to succeed in their roles. “Showing the ropes” is now a term of the past.

With the advancement of technology, the demands for speed, efficiency and quick results become even more important for training departments. By eliminating instructor-led training and other solutions, you can use eLearning to develop, train and grow your employees. eLearning is a relatively new creation itself, but the idea of educating, training, and helping people in ways that are easier, faster, surer, and less expensive can be traced back to the emergence of early tools.

Simplifying and streamlining design while maintaining rigorous information and content has been part of human development, seemingly forever, and eLearning is no different. In the digital era, demands for speed, effectiveness, and affordability have increased. Individuals and corporations have become used to instantaneous rewards leading to shorter attention spans and the desire for immediate results. Its critical to keep these standards in mind when implementing an elearning solution in your training department:

Speed – In today’s work environment, speed means everything. Everybody, from CEO to consumer, needs things, and they need them now. eLearning classes are the quintessence of speed because they can be purchased quickly, distributed quickly, and executed quickly. The speed of every facet of eLearning is unparalleled in the modern day.

Efficiency – In addition to being quick, eLearning is efficient. The ubiquitous consistency that electronic classes provide yields better results from students. Nothing is wasted with eLearning: no paper, no teachers, no materials, and no time.

Quick Results – With such efficiency and speed, results are strong and they are fast. What formerly took 3 weeks of instructed classes now takes 3 days of engaging and interesting online courses, and the understanding of the subject is enhanced. eLearning provides amazing intellectual results, comparable and even surpassing standard education.

Online courses tailored to specific situations have undeniable positive effects. Switching from traditional methods of education, eLearning and online classes are extremely effective at lowering costs, hastening learning, and being extremely effective on individual and group levels. Hence, traditional methods of education and training are slowly becoming obsolete.

Online courses demonstrate to effectively impart knowledge and skills upon the student, while being cheaper than individual teachers and materials. On top of this, eLearning is instantaneous, simple, and manageable. It comes as no surprise that eLearning is the best way to forge the perfect employee in the modern age.

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How Design Principles Can Revolutionize Training https://www.opensesame.com/site/blog/how-design-principles-can-revolutionize-training/ https://www.opensesame.com/site/blog/how-design-principles-can-revolutionize-training/#respond Wed, 17 Jun 2015 00:00:00 +0000 /site/?p=1756 The average user leaves a web page in about 10-20 seconds (Nielsen/Norman Group). As I’m writing this, my browser history shows that I’ve visited 18 unique pages in the last five minutes, and that’s on the generous side. In the short period that a user first visits a page, she quickly determines whether the page... Read more »

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The average user leaves a web page in about 10-20 seconds (Nielsen/Norman Group). As I’m writing this, my browser history shows that I’ve visited 18 unique pages in the last five minutes, and that’s on the generous side. In the short period that a user first visits a page, she quickly determines whether the page will meet her needs. Suddenly, simplicity becomes the most important factor for attracting the user and keeping her interested. As an instructional designer, how can design principles help you revolutionize your designs and keep your audience intrigued?

Whether you’re developing a web page or designing a training course, simplicity (or the lack thereof) is one of the first things users notice as they acquaint themselves with a new interface. Any user experience designer often repeats the following: Even if your design is seemingly straightforward, strive to simplify an already-simple design. There’s nothing worse than confusing your customers and providing a mediocre experience. Simplicity becomes the product’s competitive edge.

In his book Don’t Make Me Think Steve Krug wrote how designers should use opportunities to simplify the user experience. Not only should instructional designers do the obvious, such as ensuring that important information is clear and visible, they should also do things like minimize the number of mindless clicks a user must make to achieve what she wants to do. Furthermore, instructional designers should understand the interface from the perspective of a user…no user will fully understand all of your intentions as an designer, so help them get into your head as much as possible.

Every designer wants to be unique. However, sometimes conventions are your friend and straying too far can get you in trouble. For instance, users recognize a house as a universal icon for the home screen. What if you decided to make the home screen button a totally new icon that no one recognizes? You might be satisfied with your creativity, but your users might end up frustrated with your product. To guarantee great designs and an excellent user experience, designers can do many different things: 

  1. Iterate your Designs: Just because you finished designing your training course doesn’t mean you’re done. Think about the functionality of your design. What are the sources of your existing design elements? Are there replacements you can imagine that would change or enhance the experience?

  1. Analyze the Competition: Not only will this help you understand what your competitors have accomplished, you’ll also be able to keep up your conventions and affordances to improve the user experience.

  1. Today’s creativity is tomorrow’s convention: Sure, you’re supposed to stick to conventions so your users don’t get confused…but are there perhaps variations or slight changes that might give the convention a little flair or become even more usable? Challenge yourself to come up with affordances that aren’t common but instantly recognizable…who knows, this may be the new convention of the future.

As technology becomes more pervasive and responsive to users, a little design principle training will help you stick to the same standards. Even if you’re not a designer but you’re involved in creating or distributing training courses, you can still use design principles to understand your customers. What are their pain points? What would they like to see in a course? Ensuring that your product is  responsive to users will help you accomplish the goals your company intends for your product. Steve Krug’s bottom line: don’t make your users have to think.

 

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It's Time To LEAP Ahead https://www.opensesame.com/site/blog/its-time-leap-ahead/ https://www.opensesame.com/site/blog/its-time-leap-ahead/#respond Mon, 15 Jun 2015 00:00:00 +0000 /site/?p=1757 At OpenSesame we are always on the lookout for great learning opportunities, and one of our favorites is just around the corner. BlueVolt’s annual LEAP Ahead is a two-day conference that includes more than two dozen sessions led by industry experts on content development and training program management.Their promotion of growth and development in the... Read more »

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At OpenSesame we are always on the lookout for great learning opportunities, and one of our favorites is just around the corner. BlueVolt’s annual LEAP Ahead is a two-day conference that includes more than two dozen sessions led by industry experts on content development and training program management.Their promotion of growth and development in the elearning industry makes it one of our favorite conferences to attend, and we recommend it to anyone in the field.  

For those of you who are unfamiliar with BlueVolt, this is a quick rundown:

  • A cloud-based learning management system with an easy-to-use online platform for companies to train their employees

  • Provides easily accessible training available anytime and anywhere with Internet access

  • Provides guidance to create and design your own custom courses

LEAP Ahead Conference

When: June 24-25, 2015

Where: Hotel Monaco

 This two-day elearning conference offers two different tracks: Designing & Developing Training and Managing Training Programs. There will be breaks in between the presentations for a chance to meet and network with others in the elearning field.

Highlights for those interested in Designing & Developing Training:

1.    Create a Compelling Learning Sequence

You want knowledge, not just information floating around everywhere. With the growing wealth of information available online, trainers must learn to effectively use those resources to create courses that gives meaning to learners. Instructional designer Jeannie Sullivan will be teaching a simple 5-step process to do just that.  

2.    Storytelling: Narrative Techniques for Learning

Many of you have had experience with dry, uncreative stories that just can’t seem to engage its readers. Julie Dirksen will be presenting concepts taken from fiction and screenwriting that will allow trainers and designers to create interesting and engaging material for their courses.

Highlights for those interested in Managing Training Programs:

1.    Digital Badges: The New Professional Credentials

How do we keep track of the many skills that we learn over our lifetime? The answer: with digital badges, which are online representations of skills you have earned. Anne Derryberry from Sage Road Solutions will be talking about the benefits these badges will provide for hiring and training in the future, and how you can become a part of this growing movement.

2.    Agile Evaluation: Fixing the Broken Feedback Loop (for both tracks)

Julie Dirksen from Usable Learning will be addressing the issues that many elearning companies face: the broken feedback loop. It’s difficult for eLearning course designers to improve if they don’t get any feedback about their product. How do you identify this problem? How do you mitigate? Get your questions answered here!

They have a packed agenda filled with many more coveted speakers! We highly encourage you to attend this conference if you’re looking to further develop your design and management skills, or looking to create a new training program. And what better way to do so than in one of the quirkiest, most beautiful cities in the country?

Don’t miss this great conference, register here: LEAP Ahead

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Twitter Tips for Your Business https://www.opensesame.com/site/blog/twitter-tips-your-business/ https://www.opensesame.com/site/blog/twitter-tips-your-business/#respond Fri, 12 Jun 2015 00:00:00 +0000 /site/?p=1758 With a reach of over 284 million active users on Twitter, it’s no surprise that businesses now consider it almost a necessity to have an account. It has become an essential marketing tool for businesses big and small, and for good reason: it’s free, has the potential to reach millions of people, and more people... Read more »

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With a reach of over 284 million active users on Twitter, it’s no surprise that businesses now consider it almost a necessity to have an account. It has become an essential marketing tool for businesses big and small, and for good reason: it’s free, has the potential to reach millions of people, and more people are joining every day. But none of that matters if you don’t know how to effectively use this social media platform. To help you and your business, we’ve highlighted a few of the most important tips and tricks to help your business live up to its full Twitter potential.

Use a social media management tool

If you’re just beginning with Twitter, it can be daunting trying to keep up with the 24/7 activity. But you don’t have to sit in front of your computer all day – you can use a social media dashboard application. These apps help you organize, schedule, and analyze your Twitter. Some are free and some charge a premium, so do your research to figure out which works best for you. There are countless sites out there to help you manage Twitter, but we’ll tell you about three of the most popular and useful.

 

TweetDeck has become the most popular dashboard app, and for good reason.  In addition to allowing you to schedule Tweets to be posted at a later time, TweetDeck has a strong focus on customizing your Twitter experience. It allows for multiple custom timelines to be viewed at once and you can manage multiple accounts all from the same page. For example, you can create a custom timeline updating you with all mentions of your business while also viewing reactions to your latest tweet. You can also set up alerts to notify you of important events and updates on your business.

Hootsuite can control your business’s social media accounts across all platforms, not just Twitter, streamlining your social media accounts. Hootsuite makes it easy to interact with your followers right through the app, a key component to success on the site. One of the most useful aspects of Hootsuite is its analytics. Not only does it monitor social media for your business, but it can track and measure brand growth, perform sentiment analysis to monitor attitudes towards your brand, and analyze the demographics, in addition to many other metrics. This can all help you to see what’s working and what’s not and help you improve for the future.

Buffer offers analytics and scheduling. Buffer can offer more detailed analytics by working with Google Analytics within Twitter, such as comparing the number of retweets and favorites, and allows custom filtering and sorting of the data. It also tracks the number of clicks on links tweeted out to followers, allowing you to see the reach and effectiveness. The app makes it easy for multiple account managers to access your business’s account anywhere. All of these applications make managing Twitter easier, it’s just a matter of figuring out which dashboard best suites your business’s needs.

Interact

Twitter is a social networking service, with an emphasis on the word “social.” That means your business needs to interact with its followers! Don’t ignore your customers. If they have a question, answer it. If they want to sing your praises, thank them! Ignoring your followers’ comments or concerns won’t help your business be successful on Twitter, and customers won’t appreciate being snubbed. Engaging others is one of the easiest ways to gain more followers, as most interactions are public and viewable by all. After tweeting, don’t just forget about it. See how your followers react and respond accordingly. Feel free to have some personality, but keep it appropriate.  As your business grows it can be difficult to keep up, but do your best to keep a focus on the social aspect of the site.

Vary your tweets

Clearly your Twitter is going to be all about your business, but that doesn’t mean it needs to be repetitive and boring. Exactly what you share is completely up to you, but varying the types of posts keeps your Twitter interesting and more likely to retain or gain followers. It doesn’t all have to be purely marketing – mix up your promotional offers with a look inside the offices. Tweet about your latest product, share a discount with your followers, or tweet some highlights from a conference. Mixing the advertising in with other content keeps followers interested and connects your business with your customers.

Use the character limit wisely

The 140-character limit is what many love about Twitter, but it can be the downfall of your business if you don’t know how to embrace it. Do not try to write an essay in your tweet. Keep tweets short and sweet. Have an important press release about a new product? Instead of trying to summarize all of it, mention only the most important snippets and tweet the link to the full release if needed. Take advantage of pictures and videos too – these types of media tend to get 3-4 times more clicks than just text posts.

Even though Twitter has been around for almost 10 years now, it’s not too late to make an account if you haven’t! To help you learn the basics of creating an account and using the site, OpenSesame offers a course focusing just on this. Once you’ve got the fundamentals down, you’re ready to work on successfully managing your account.  Twitter’s global reach and easy access make it a key tool for businesses in the modern world. The marketing and connection possibilities are countless, and following the tips outlined above can give you and your business the jumpstart it needs to be successful.

 

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Turning Your Values-Based Strategy into Results https://www.opensesame.com/site/blog/turning-your-values-based-strategy-results/ https://www.opensesame.com/site/blog/turning-your-values-based-strategy-results/#respond Tue, 02 Jun 2015 00:00:00 +0000 /site/?p=1759 What determines success with any strategy is how well it’s implemented. Because great implementation translates into results. Good strategy + great implementation = awesome results. So we’ve talked about the reasons a values-based culture is good for business and developing a values-based strategy. Now, it’s time to turn the talk into action. In this TED... Read more »

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What determines success with any strategy is how well it’s implemented. Because great implementation translates into results. Good strategy + great implementation = awesome results. So we’ve talked about the reasons a values-based culture is good for business and developing a values-based strategy. Now, it’s time to turn the talk into action.

In this TED talk, Martin Reeves, leader of The Strategy Institute, shares the patterns and pitfalls to implementing a successful strategy. He has authored numerous articles on strategy and his book, “Your Strategy Needs a Strategy” will be published by Harvard Business Press this year.

The key to turning our values-based strategy into results hinges on three factors:

  1. Understanding our organization. There are companies that have to move at the speed of light because business demands it. Others can take more time. The category your business falls into will tell you how to define what is short-term and long-term for your company.

  1. Focusing resources and efforts. Regardless of the time table, a values-based culture gives us laser focus on what’s important to our organization. Those are the actions and projects we want to dedicate resources toward.

  1. Creating partnerships for mutual gain. In the technology industry, the Internet of Things is creating new alliances and giving consumers new products and services. Is it possible that a values-based culture will create opportunities to partner and collaborate?

As you can see, turning strategy into results isn’t a one-size-fits-all approach. Every organization has unique nuances and implementing a strategy has many moving parts. It’s about choosing the right combination of factors that fit your values and culture. It also means constantly monitoring both internal and external factors to make adjustments as appropriate.

Successful execution of a values-based culture strategy means focusing resources on the projects that align with organizational values, developing partnerships with other companies that hold similar values, and being true to the conditions of customers who are loyal to the company – and its values.

 

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Why a Case Study is the Key to Training Success https://www.opensesame.com/site/blog/why-case-study-key-training-success/ https://www.opensesame.com/site/blog/why-case-study-key-training-success/#respond Tue, 26 May 2015 00:00:00 +0000 /site/?p=1760 Ashley, a sales representative for Big Sales Corp, is going to a dinner event with prospective clients. When she arrives at the event she realizes what she thought was a formal dinner is in fact a backyard picnic, meaning she’s way overdressed in her black suit and pearls. What should she do? Sounds like a... Read more »

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Ashley, a sales representative for Big Sales Corp, is going to a dinner event with prospective clients. When she arrives at the event she realizes what she thought was a formal dinner is in fact a backyard picnic, meaning she’s way overdressed in her black suit and pearls. What should she do?

Sounds like a crazy scenario, right? We admit it may not be common, but it could happen, and provide an opportunity to learn. This is an exaggerated example of a short case study. There are a wide variety of tools utilized in elearning courses and case studies help to apply content to real-life situations. According to Harvard Business School, the case study method is the best way to prepare students by placing them in the role of the decision maker.

What is a case study?

Case studies are opportunities to apply course material or overcome a relevant challenge in a real-world scenario. By setting up scenarios that cover a wide range of problems found in business today, along with the considerations, facts, constraints and unanswered questions, students exercise their ability to process the information, analyze options, and make difficult decisions. One of the unique benefits of using case studies in the learning environment is that the student is naturally inclined to consider multiple perspectives, outcomes and solutions.

Skills strengthened with case studies include problem solving, analytical thinking, decision making in complex situations, and coping with ambiguities. These skills can be presented in a course, but cannot be fully developed until they are applied. Case studies are presented as stories, which make them powerful and memorable learning opportunities.

How can case studies be applied to elearning?

Integrating case studies into elearning courses keeps learners actively engaged with the content, offers memorable learning experiences, and introduces opportunities to apply learnings immediately in a safe, risk-free environment.  

Here are a three effective ways to successfully  integrate case studies into elearning:

  • Short in-course case studies: Presenting a brief scenario with accompanying questions provides contextual applications of course material. Students can evaluate the situation, call upon their learnings to analyze options and apply knowledge immediately.

  • Interactive: An interactive case study can be in a multitude of forms like having the learner play an investigative role to presenting a video to watch from a third-person perspective and answer questions based on character actions. Learnings from these interactive case studies are incredibly memorable.

  • Through-course case studies: This includes turning your course into a walk-through of a real-life situation without ever requiring learners to answer questions. Through the entirety of the course one case or a series of cases are provided as examples and data or scenarios are analyzed.

  • Extra material: Offering ungraded case studies as extra material allows for the inclusion of a full case study, gives eager students the opportunity to test their skills without concerns of grades.

So here is a case study for you: you are creating a new elearning course about a complex topic and you want it to be real-world applicable. The best option is, naturally, to include a case study. How do you integrate it?

 

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Vintage Is In: 5 Old Skills You Still Need https://www.opensesame.com/site/blog/vintage-5-old-skills-you-still-need/ https://www.opensesame.com/site/blog/vintage-5-old-skills-you-still-need/#respond Thu, 14 May 2015 23:25:43 +0000 /site/?p=1761 Vintage Is In: 5 Old Skills You Still Need As new technology saturates the world, old skills are forgotten or lost. We stopped learning the typewriter because we have the computer; we moved away from the telegraph and towards the telephone. But with the introduction of new technology, we often forget to practice and master... Read more »

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Vintage Is In: 5 Old Skills You Still Need

As new technology saturates the world, old skills are forgotten or lost. We stopped learning the typewriter because we have the computer; we moved away from the telegraph and towards the telephone. But with the introduction of new technology, we often forget to practice and master traditional, basic skills. We are all too willing to jump on the new tech is better bandwagon, which isn’t a bad thing, but forgetting to practice our base skills is.

Here are five skills we believe will never get old:

We have email; we don’t need phone skills!

Video did not kill the radio star, and email did not kill the phone call. Communication might have moved online, but email will never compare to the good old fashioned phone call. There are many situations where voice communication is still necessary.

  1. Customer service (https://www.opensesame.com/c/rewards-telephone-courtesy-training-course): The reality of the situation is people often prefer talking things out rather than writing them. Solving problems entirely over email can be difficult and sometimes impossible, phone lines are necessary for complex or complicated correspondence.

  2. Cold calling: If you’re cold calling, phones are the key to success, and not just because calling is in the name. “Cold emails” are too easy to ignore or lose in spam. Ignoring a phone call is much more difficult.

  3. Trying to get a response: Thousands of emails every day fall into email spam filters and get ignored. There is no such thing as a phone spam filter so your messages are much less likely to get lost.

We don’t have to hand write; we have email and texting!

Texting is great in your social life and email is great for business correspondence. Nevertheless, nothing is as meaningful as the thought and effort that goes into handwritten notes or letters. If you interview for a position, a handwritten thank you will go a lot farther than an email. Similarly hand-written thank yous or invitations to clients, prospects, or connections have a personal flare to them. Being able to hand write clearly and legibly makes a difference.

We have LinkedIn; we don’t need resumes!

We are in the age of LinkedIn, personal videos, and personal websites. You might think these networking tools can replace the old-fashioned resume. Unfortunately, despite the inconvenient limitations of the traditionally one-page resume, almost all employers still expect one with your application. This means that you must put effort into your resume (https://www.opensesame.com/c/how-write-resume-gets-you-job-you-want-training-course). Because it is the first thing employers see when you apply for their position, you must have a professional and high quality resume. LinkedIn is a great tool, one you should utilize and possibly even link to in your resume, but it in no way replaces the resume (https://www.opensesame.com/c/selling-you-branding-your-resume-training-course).

We don’t need to learn grammar; we have autocorrect!

Being aware of grammar (https://www.opensesame.com/c/workplace-writing-grammar-training-course) and spelling is necessary for any successful communication despite the power of autocorrect and spell checkers. There are a couple reasons for this:

  1. Handwritten correspondence: To put it simply, there is no spell check when you are not using a computer.

  2. Technology can be wrong: Microsoft Office and Google docs won’t always be able to catch your mistakes. If you spell a word so wrong it becomes another word you might find your sentence with an unintended meaning. Grammar and spell checkers are great, but they aren’t always right.

  3. Voice communications: When you’re talking and you’re speech is littered with atrocious grammar people will judge your professionality and proficiency.

We don’t need to practice in-person communication; we have the internet!

In this day-and-age, people often end up working from home or interacting with people primarily through a computer screen. Many believe if they possess enough hard skills they have no need for soft skills. This is woefully untrue. Interpersonal skills (https://www.opensesame.com/online-training-courses/business-skills/communication-skills?from=typeahead) will always be important. No matter your level of proficiency in a position, if you can’t work with people, you’re out. The modern world has little room for people who haven’t honed their face-to-face communication skills (https://www.opensesame.com/c/interpersonal-communication-training-course).

While the drumbeat of technology marches on, some traditional business skills still remain very relevant in the workplace…thankfully.

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Forget About Millennials-What You Need to Know About Gen Z https://www.opensesame.com/site/blog/forget-about-millennials-what-you-need-know-about-gen-z/ https://www.opensesame.com/site/blog/forget-about-millennials-what-you-need-know-about-gen-z/#respond Thu, 14 May 2015 21:50:54 +0000 /site/?p=1762 Lately, millennials (those born between 1980 and 1994) have been a hot topic, with conversations ranging from their impact on consumer trends to their work habits. However, those born in Generation Z—typically described as those born after 1995, who can’t remember life before the internet—are reaching maturity. The oldest of the generation are starting to... Read more »

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Lately, millennials (those born between 1980 and 1994) have been a hot topic, with conversations ranging from their impact on consumer trends to their work habits. However, those born in Generation Z—typically described as those born after 1995, who can’t remember life before the internet—are reaching maturity. The oldest of the generation are starting to enter their 20’s and the workforce. An enormous amount of research has been done on generational traits, and below we’ll highlight five of those traits, as well as what they mean for the workplace.

1. Communicative

Gen Z has grown up with mobile phones (with the true beginning of the smartphone—the release of the iphone in 2007—coinciding with the age (12-11) that much of the generation started using phones), showing an almost addictive desire to stay connected with their peers. Social media has defined their interactions, and 60% say they like to share information online. What does this mean?

  • Their communication skills lend themselves to collaborative work. They will likely be more successful working in groups than working as individuals.

  • Being less individualistic than other generations means they’re less likely to be self-directed. Being in constant communication about goals, directives, and instructions will help them succeed in the workforce.

  • For recruitment, outreach that focuses on direct communication with a conversational tone will be more successful.

2. Wired In

The defining trait that separates millennials and Gen Z is that those in Gen Z don’t remember life before the internet. Their life has been shaped by instant accessibility of information and technology. Time Magazine reports that 76% say that their online experiences significantly help them achieve their goals. Some takeaways from this:

  • Most of their work will be done on computers and online. In fact, if asked to do work without the aid of technology, they will most likely flounder.

  • Training and new learning will be more effective when done online or with technology as an aid.

  • Recruiting will be more effective online. Most members of Gen Z are used to searching for jobs online and are unfamiliar with traditional methods like newspaper ads or unemployment offices.

3. Used to Constant Feedback

Because of the rapid nature of the internet, Gen Z is used to constant feedback. Whether it’s instant answers via Google or receiving feedback on their ideas in real time through likes, retweets, shares, and comments, they’re used to near-instantaneous results. What does this mean for the workplace?

  • As the Association for Talent Development says, Gen Z will be much more successful at ad hoc learning instead of pre-planned training.

  • The internet has enabled the quick accumulation of facts and figures. Metrics based feedback will likely be the most valuable method of evaluation.

  • Smaller evaluations performed more frequently will be more effective and rewarding to Gen Z than larger, infrequent ones.

4. Socially Responsible

One interesting takeaway from several studies is that a key feature of Gen Z is their social responsibility. In other words, due to the vast amount of information available about modern problems (climate change, gun violence, etc.), they feel more compelled to help change than world than other generations. Some effects of this:

5. Mobile

Finally, if there’s one thing that defines the average member of Gen Z, it’s the fact that they are overwhelmingly mobile. 25% check their phones within five minutes of getting up. More than 4 in 10 have a mobile phone, and these numbers are steadily increasing. That number might seem low, but considering that more than half of Gen Z is younger than 12, that’s an incredibly large percentage. They’re used to accessing information anywhere at any time. What does this mean?

  • They’ll be more comfortable with working from home. The number of people working remotely has increased 41% in the last decade, and that will only increase with the introduction of Gen Z into the workplace.

  • They’ll be able to conduct business in any environment, with sophisticated email, messaging, and data apps available on their phones.

The business world is increasingly thinking about strategies revolving around millennials. With the next generation ready to join the workforce, getting a head start on recruiting and training programs developed for Gen Z can be incredibly helpful to your business. Moreover, understanding the next generation of workers will make them more successful, productive, and satisfied in the work environment.

 

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Find the Best Educational Technology Tools for Your Teaching Style https://www.opensesame.com/site/blog/find-best-educational-technology-tools-your-teaching-style/ https://www.opensesame.com/site/blog/find-best-educational-technology-tools-your-teaching-style/#respond Wed, 13 May 2015 00:00:00 +0000 /site/?p=1763 Old-school educators may despise educational technology because they are used to conventional teaching methods, but teachers who have tried using modern tools cannot deny that they enable them to connect with their students better than ever. If you are a teacher who hasn’t started using educational technology tools, then you need to do something about... Read more »

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Old-school educators may despise educational technology because they are used to conventional teaching methods, but teachers who have tried using modern tools cannot deny that they enable them to connect with their students better than ever.

If you are a teacher who hasn’t started using educational technology tools, then you need to do something about it. You surely want to connect with your students on a higher level, and the following selection of tools will enable you to do that:

  1. Edmodo is a platform that connects you with your students and their parents. This tool enables you to check the assignments of your students and provide them with immediate feedback, edit all needed documents and collaborate with your students on a whole other level.
  2. Education Elements is a great tool for classroom management. It enables you to customize the learning environment according to your students’ learning style, which results in improved interaction between you and the students.
  3. Engrade enables you to connect certain students to the right resource at the proper point of time. This tool provides you with several useful features that enable you to manage the daily activities in the classroom, integrate curriculum content from third parties, analyze the strength and weaknesses of each student, filter and assign digital content, and much more.
  4. NinjaEssays will help you manage the stress levels when you have too much work to do. As a teacher who’s in pace with the contemporary teaching methods, you have to prepare presentations, articles, and learning resources on a daily basis. When your daily schedule becomes too busy, you can delegate some of your responsibilities to this writing help site and get the assistance of trained and experienced professional writers.
  5. Nearpod is the ultimate way of associating education with mobile technology. Teachers use this tool to monitor the activities in the classroom, share useful content with the students, and interact with the classroom in real time.
  6. Desmos helps you bring the subject of math closer to your students. Making math enjoyable and interesting for students is the hardest thing to do for a teacher, but the intuitive features of Desmos will help achieve that goal.
  7. LearnZillion is an educator-oriented online community. You won’t be charged anything to create an account, so you can start getting involved today. LearnZillion provides teachers with a great number of resources that enhance their professional development.
  8. DuckDuckMoose is a great source of educational apps designed to inspire kids to learn. You can use these apps to help your students learn the things that are difficult to understand. There are many apps featured on the website, so you can experiment with different resources and find out what works best in your classroom.
  9. Kidaptive is a great source of adaptive contents and fun stories that help young students learn better. The weekly newsletter that suggests tips for your students’ development is also very useful. Kids adore iPads, so you might as well benefit from that inclination by presenting the curriculum through that
  10. Lumosity is useful for both you and your students. With the daily activities of brain training supported by this tool, its users can train and improve their attention and memory through a personalized approach. The progress in problem solving skills, speed, flexibility, attention, and memory is clearly visible.

Start improving your teaching methods today!

Students are familiar with the online environment, so you can use their preference for online tools and apps to get them excited about learning. There are numerous platforms and tools that have been developed with the purpose of inspiring kids and teens to learn and conceptualize the process of studying as an interesting and interactive daily activity. You can start experimenting with the 10 tools we listed above and see what works best in your classroom environment. As soon as you and your students get used to collaborating through EdTech tools, you will start wondering how you ever managed to do your job without them.

Editors Note: OpenSesame is also a great resource for parents and educators. Check out our offering of academic courses in topics including K-12, math, science, writing, language, and more! 

Robert Morris is educator and freelance writer, you can find him on Google+

Photo Credit: audio-luci-store.it via flickr

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Textbook to Tablet: The Shift in Education [Infographic] https://www.opensesame.com/site/blog/textbook-tablet-shift-education-infographic/ https://www.opensesame.com/site/blog/textbook-tablet-shift-education-infographic/#respond Fri, 08 May 2015 00:00:00 +0000 /site/?p=1764 It is expected that by 2017 all school-aged children will have undergone a major educational shift: going from textbook to tablet in the classroom. This switch is just one way Generation Z is becoming more technologically savvy than ever. Gen Z, those born after 1995, have never known life without the Internet. Changing to a... Read more »

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It is expected that by 2017 all school-aged children will have undergone a major educational shift: going from textbook to tablet in the classroom. This switch is just one way Generation Z is becoming more technologically savvy than ever. Gen Z, those born after 1995, have never known life without the Internet. Changing to a more technological education influences how Gen Z communicates socially and face-to-face, how they perceive authority, and it transforms their overall work ethic.

With the introduction of so much technology in the classroom, how will their entrance into the workforce be different from previous generations? More importantly, how can your business be prepared for Gen Z to become the core of the workforce? Our infographic will give you key information on how switching from textbook to tablet is affecting Generation Z and provides action plans to get your business prepared for a vastly different shift in the workforce.

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Developing a Values-Based Learning Strategy for Your Organization https://www.opensesame.com/site/blog/developing-values-based-learning-strategy-your-organization/ https://www.opensesame.com/site/blog/developing-values-based-learning-strategy-your-organization/#respond Wed, 29 Apr 2015 00:00:00 +0000 /site/?p=1765 Last month, I shared why becoming a values-based culture is good for business. But knowing something is the right thing to do and accomplishing it are two different steps. Once an organization realizes they want to focus on building and cultivating a values-based culture, they need to put an action plan in place to accomplish... Read more »

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Last month, I shared why becoming a values-based culture is good for business. But knowing something is the right thing to do and accomplishing it are two different steps. Once an organization realizes they want to focus on building and cultivating a values-based culture, they need to put an action plan in place to accomplish the goal.

Here’s a six step plan for creating a learning strategy:

Assessment

Take a pulse on where the organization stands today. A tried and true assessment model is the SWOT analysis. SWOT represents strengths, weaknesses, opportunities and threats. Put everything learning-related on the table for discussion. Talk about content, administration, processes, etc.

Goal-setting

Once the assessment is completed, then have a conversation about where the organization would like to be in the future. It could make sense to also define short-term as well as long-term goals. Remember the goals being discusses and agreed upon should align with the organizational values that have been established.

SMART plans

I’m a huge fan of SMART planning. SMART is an acronym – Specific, Measurable, Actionable, Responsible and Time-bound. For each goal, establish a SMART plan that answers the following questions:

  • Specific: What is the goal we’re trying to accomplish?
  • Measurable: How will we know when we’ve achieved the goal?
  • Actionable: What are the individual steps that will help us accomplish the goal?
  • Responsible: Who is responsible for each step in the process?
  • Time-bound: When will each step be completed?

Communications

The single most important step in developing and implementing a strategy is communication. Everyone involved in the strategy needs to feel their input was heard, understand the strategy and buy-into the strategy. Please notice I didn’t say everyone needs to get their way. When a strategy is developed using the right process, people will embrace and engage, even if the outcome wasn’t what they expected.

Implementation

Where communication is the most important step, implementation is the most visible. Everything that’s been done to date – all the planning, discussing, etc. – will be in full view. If the organization has a very aggressive strategy, consider implementing it in phases or creating a pilot group to test activities before they are rolled out to the entire organization.

Monitor and evaluate

Last but certainly not least, monitor the strategy and evaluate its effectiveness. Make adjustments as necessary. The business world moves too quickly. If one of the original assumptions changes, make an adjustment. That’s not admitting failure. That’s a sign of being adaptable.

This strategy can be used on an organizational level, department level or even an individual level. It could be incorporated into the annual performance review process. Ask employees to do a self-assessment before the performance review meeting. During the meeting, discuss and agree upon goals. The employee can develop a SMART plan that will serve as their professional development plan. The manager and employee will meet regularly to evaluate progress and discuss performance.

For some additional references on developing and executing a learning strategy, check out these two books:

Developing a values-based strategy is a key ingredient to creating a values-based culture. Maintaining a values-based culture is essential to organizational results. Our final post in this series will focus on keeping the strategy alive within the organization.

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The Value Equation: Quality Through Training https://www.opensesame.com/site/blog/value-equation-quality-through-training/ https://www.opensesame.com/site/blog/value-equation-quality-through-training/#respond Mon, 27 Apr 2015 17:41:36 +0000 /site/?p=1766 In 1930 Albert Einstein discovered the world’s most well-known equation: E= MC2, a fundamental relationship between mass and energy that is constant throughout the universe. Here’s another universal equation that we use each day: V=Q/P  This is the Value Equation, and it states simply that VALUE is equal to QUALITY divided by PRICE. The higher... Read more »

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In 1930 Albert Einstein discovered the world’s most well-known equation: E= MC2, a fundamental relationship between mass and energy that is constant throughout the universe. Here’s another universal equation that we use each day:

V=Q/P 

This is the Value Equation, and it states simply that VALUE is equal to QUALITY divided by PRICE. The higher the quality, the greater the value. The higher the price, the lower the value.

Think about it. You can get a $4 cup of coffee at Starbucks, or a $2 cup at McDonalds. You enjoy a $200 dinner at Ruth Chris, or a $20 Blue Plate Special at Denny’s. You can pay $350 a night to stay at the Ritz Carlton, or $65 at the Motel 6.

If the most important factor was always Quality, we’d all be drinking Starbucks, eating at Ruth Chris, and lodging the Ritz. If the only consideration was Price, there’s be a line at McDonald’s (okay, there already is), you’d need a reservation at Denny’s, and every city would be dotted with Motel 6’s (again).

The point is this: it’s not what you get, it’s not what you pay. It is all about what you GET for what you PAY – that’s the Value Equation. Certainly, Quality is more difficult to quantify than Price, yet the advent of review sites like Yelp and TripAdvisor, who use 5-star rating systems, make it much easier for your customers to do the Value Equation math. I’ve actually taken this theory to a calculus level with complex formulas that I won’t present in this blog (you’re welcome), but I want to make a very important point that involves training.

As a business owner and manager, you have very little control over Price. Often the Price for your product or service is set my competitive market forces or the corporate office in Orlando. The one factor you do have complete control over is Quality. And, as we’ve established, the greater the Quality of your product or service, the greater the Value.

Even if you’re a very small business, improving Quality means getting your entire staff to understand and embrace concepts like standards, consistency, productivity, presentation, and customer service. How do you do this? Training is the only way. That’s why Sunrise Basic Training offers dozens of targeted e-learning courses for hotels, restaurants, and food service operations that can quickly and cost-effectively bring all your staff up to the level of quality service that exceed your customer’s expectations.

So, hey, Einstein, it’s not rocket science: training improves Quality, which improves Value, which brings customers in your door and then brings them back.

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When Risk Depends On Human Error https://www.opensesame.com/site/blog/when-risk-depends-human-error/ https://www.opensesame.com/site/blog/when-risk-depends-human-error/#respond Fri, 24 Apr 2015 00:00:00 +0000 /site/?p=1767 To most safety professionals the process of assessing workplace risk involves hazard analysis: hazard identification, selection of controls, and audit to assure the controls are in place and adequate, etc. In fact, in the latest edition of On The Practice Of Safety, by Fred Manuelle, when I was scanning the index for “risk assessment” content... Read more »

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To most safety professionals the process of assessing workplace risk involves hazard analysis: hazard identification, selection of controls, and audit to assure the controls are in place and adequate, etc. In fact, in the latest edition of On The Practice Of Safety, by Fred Manuelle, when I was scanning the index for “risk assessment” content it refers you to “hazard analysis”. So what’s the big deal and what does this have to do with human performance? Let’s discuss. 

Hazards and Risk

As Manuelle points out, a hazard is defined by its potential to do harm. Most of us agree that elevated work platforms, confined spaces, work with chemicals, power tools, etc. all could be hazardous due to their inherent potential to cause harm. Through the hazard analysis process we study whether the hazard can be avoided, eliminated, or otherwise controlled. There’s no doubt that hazards are most economically controlled through the initial design stage, but all too often we face hazards that already exist. Here is where the hazard analysis intersects with risk assessment.

STOP!

As I was writing this, I began to get way too technical and wrapped around the axle, as they say. Rather than provide a very technical post, here’s what I want to convey.

Human beings error all the time and make mistakes. So, when we conduct any type of risk assessment we need to make sure that the controls we assign recognize the high probability of human error. Listing procedural training and PPE as appropriate controls based on the level of risk can be perfectly acceptable. However, what errors or mistakes are likely? To get at the answer we need to eliminate our biases about behavior. People make mistakes of memory, perception, technique, attention, knowledge and all sort of other types.

As we assess the appropriateness of training and PPE, what should be done to assure that the prescribed procedures and precautions are taken, and that the PPE is adequate? What other controls may be needed to assure these are adequate? what roles do other employees and the supervisor play in assuring control?

Fact: Training is an inadequate control for medium to high risk exposures.

People often forget or alter procedures when in the moment. This is not done, as some think, to take a short cut or laziness. It is to be more efficient, get the job done, and to look good in the eyes of the supervisor and others. It also happens because of common cognitive bias. We develop overconfidence bias and over-estimate that nothing bad will happen. And we develop confirmation bias based on the evidence that when we have done a particular task a given way and nothing bad happened that nothing bad will happen now! Some say that these are due to complacency, but I think that’s too easy an answer. The answer does not lie in a behavior-based safety approach, though observations help.

The answer is derived through how you reinforce the training message, practice the process or technique, discuss how the job is to be done, and have real conversation about the work. This takes work to achieve, since most of us have been focused on compliance type training. Compliance is easy to determine; either you’re in compliance or you are not. Assessing whether a given procedure is followed properly on an ongoing basis requires a different approach.

We need to engage our workers in conversation about the job. Not just the safety aspects of the job, but how the job is done and the obstacles faced. It is as we listen, gain understanding and then trust that we can begin to see the entire picture. We can begin to see where procedures are altered and additional risk is taken. Safety can have a much higher level of meaning when discussed through conversation. But that is the tough part as we get supervisors to work at gaining the trust of their workers, and vice versa.

The bottom line is simple. When hazard awareness and adherence to proper procedure are the basis for controlling medium to high risk exposures ,we need to work ten times harder to make sure the message is understood and actually put into practice. This is why it is always better to engineer out the hazard. Avoid, eliminate, or substitute first. Whenever we must rely on the individual to take an action or follow a specific safety procedure the risk of something going wrong is much higher. Think twice about your safety training program.

What are you doing to assure the message is being heard and put into practice?

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The Science of Happiness in the Workplace https://www.opensesame.com/site/blog/science-happiness-workplace/ https://www.opensesame.com/site/blog/science-happiness-workplace/#respond Thu, 23 Apr 2015 19:24:28 +0000 /site/?p=1768 Everyone wants to be happy. There are countless ideas about what happiness is and how we can get more of it. Experts are now talking about the idea of “the science of happiness,” which suggests that we can identify exactly what it takes to be happy and then simply do just that. As “the science... Read more »

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Everyone wants to be happy. There are countless ideas about what happiness is and how we can get more of it. Experts are now talking about the idea of “the science of happiness,” which suggests that we can identify exactly what it takes to be happy and then simply do just that.

As “the science of happiness” becomes increasingly popular, best practices grounded in these findings are becoming more readily available. This is great news for the workplace, since happy employees are often more collaborative, productive, and create an overall more positive working environment.Here are six helpful tips for leveraging science and incorporating more positive psychology to spread the cheer throughout your workplace.

Look for the good

Rather than focus on things that frustrate you, focus on what’s going right. There will always be people, projects or situations that could be improved, but it never helps to get caught up in the negatives when you can use the positives to inspire you and propel you forward.

Be aware of what you’re thinking

Heidi Halvorson’s book “Focus” explores the difference between “promotion” and “prevention” thinking. In other words, do you think towards the future or do you fear accomplishing your goals? “Focus” reminds us that both ways of thinking are okay, but the more mindful you are when reaching toward our goals, the happier you will be.

PAUSE when you’re feeling negative

Negativity is normal. Take a look at your negativity head-on and give it space. Be willing to accept that you’ll feel negative at some points in life, but remain flexible and open. If you’re frustrated with a work project, a co-worker, or something else happening in life, remain aware of exactly what’s gnawing at you so that you can figure out a gameplan for moving forward.

Breathe deep

Do some yoga, muscle relaxation, or whatever puts you into a peaceful, present place. Many workplaces (including Google, Apple, and OpenSesame) are incorporating practices such as mindfulness, yoga or relaxation time into their employees’ weekly schedule and find that these efforts are directly related to creativity, productivity and happiness levels. Just get up from your computer, take a step back, and stretch!

Don’t forget to smile

Smiling is such a little thing that we rarely consciously think about. However, smiling actually helps your nervous system shift into a much more upbeat frame of mind. Even if you don’t feeling like smiling, try it anyway: you may find it to actually snap you into a happy mood. Try staying grumping with a genuine smile on your face.

Bonus: Smiling is contagious, so it has a positive effect on your friends and coworkers as much as it can infect you (in a happy way).

Review PERMA

Marty Seligman (the author of “Flourish”) came up with the helpful acronym for happiness, PERMA, which stands for: Positive emotions, Engagement, Relationships, Meaning, and Accomplishment. You can incorporate PERMA into just about any context and into both work and non-work environments.

Whatever techniques you use to achieve happiness in your workplace, there’s no doubt that a little positive psychology can keep you and your coworkers upbeat, productive, and feeling good about your goals. Whether you’re a manager, employee, or freelancer, just a little reflection and mindfulness can do wonders for your happiness.

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The Role of the “New” Training Professional https://www.opensesame.com/site/blog/role-new-training-professional/ https://www.opensesame.com/site/blog/role-new-training-professional/#respond Tue, 21 Apr 2015 15:15:58 +0000 /site/?p=1769 The way in which learning occurs in organizations has changed tremendously and with this evolution comes a new focus for L & D professionals. In many organizations the role of the training professional has transformed; no longer focused on delivering training, today’s L&D professional is now a facilitator of learning who also serves as an... Read more »

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The way in which learning occurs in organizations has changed tremendously and with this evolution comes a new focus for L & D professionals. In many organizations the role of the training professional has transformed; no longer focused on delivering training, today’s L&D professional is now a facilitator of learning who also serves as an information manager, a content curator, and a builder of learning communities.

Employees today are both self-organized and self-managed as evidenced by the people in our workplaces who undertake independent professional learning. We also encounter employees who readily and actively participate in learning as part of collaborative efforts with team members.

Because of this, today’s training professionals increasingly focus on helping those self-directed individuals define and measure their own success including assisting them in identifying how learning is helping them perform … and/or perform better.

Traditionally trainers have designed, created and delivered content. While the need to do that is not going away the role of trainers has expanded and shifted to meet the needs of today’s workplace. An organization’s L&D professional may no longer be creating and delivering content herself but she is still responsible for facilitating learning.

So what does that entail?

Information Manager

People are overwhelmed, or so it seems, with data and information; hundreds of TV channels, overflowing email inboxes, and updates via social networks competing for attention. With this explosion of information, and less time than ever to find it, gaining access to meaningful information and being shown easy ways to consume it, is of ever increasing importance. Training professionals can seek out, identify and share information that aligns with and supports organizational, or role-specific, learning needs.

Content Curator

Content curation includes the gathering and sharing of relevant content and filtering the information in order to share the most pertinent resources with the intended audience. By clearly communicating the value for recipients and providing these micro-learning opportunities, the training professional can sync with the rapid and flexible way in which today’s workers consume content. Finding, saving, and sharing articles, quotes, or messages that reinforce learning objectives allows the L&D professional to readily provide relevant information that reinforces learning objectives. Sharing content via email, social networks, or a specific technology tool can allow employees to digest content when it suits their needs; whether sitting at their desk or curled up on their couch in the evening.

Community Builder

People in all workplaces must work with others, collaborate effectively, and share knowledge and information. While people may come together formally, such as in a work team formed by function or proximity, there are other ways that groups gather including communities where there is a shared area of interest or in wider networks that focus more on information capture. Within these communities employees share knowledge and explore issues while crossing organizational solos and enriching everyone’s learning experience.

We know that employees don’t merely learn during formal training program; they also learn and build skills informally on-the-job, through coaching or mentoring, learning by doing (actual experience), and via the sharing of tacit knowledge or other information. Today’s training professional needs to manage information, provide purposeful content, and encourage community interaction. Providing timely and pertinent information in a variety of ways is a “new” – and highly effective – way to facilitate learning.

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Encourage Employee Safety On the Road Through Distracted Driving Education https://www.opensesame.com/site/blog/encourage-employee-safety-road-through-distracted-driving-education/ https://www.opensesame.com/site/blog/encourage-employee-safety-road-through-distracted-driving-education/#respond Fri, 17 Apr 2015 18:59:07 +0000 /site/?p=1770 We’ve all been there. The phone rings in the car. You have a Bluetooth device and feel good about being hands-free so you answer it. And talk on the phone until we arrive at your destination, yet can’t fully recollect each turn took to get there. Or, you’re running late to a really important meeting... Read more »

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We’ve all been there. The phone rings in the car. You have a Bluetooth device and feel good about being hands-free so you answer it. And talk on the phone until we arrive at your destination, yet can’t fully recollect each turn took to get there. Or, you’re running late to a really important meeting so you text your partner while you’re not going too fast. And when they text you back, you check it, just to make sure the meeting is still on.

Almost 20 percent of car accidents are a result of a distracted driver. I didn’t say they were due to the driver holding a phone to their ear. Officials believe that number is low and will only increase as reporting becomes more accurate.

Distracted driving relates to any interaction with your phone (lipstick or food, too) while driving a motor vehicle, so hands-free doesn’t mean distraction-free, safe driving. This month, we’re joining the National Safety Council and honoring Distracted Driving Awareness month, and our Content Strategy team worked with three of our outstanding course providers to partner with us to offer three different Distracted Driving courses free through April 30, 2015.

Free Distracted Driving Courses

These three OpenSesame courses are available complimentary for our customers, their employees, and anyone else who wants to educate themselves on staying safe and distraction-free while driving. You can learn about these free Distracted Driving courses, and sign up here to take advantage of this offer. 

Employers Take Action

Too many companies have witnessed the unfortunate consequences when their employed drivers are distracted on the road. Many organizations across the world are implementing programs to keep their employees, and everyone on the highway, safer. Whether they’re driving a two-ton car to work, a light-weight truck with your tools and materials needed for a job site, or a semi-truck, distractions can cost lives and money.

The National Safety Council indicates that the costs of ignoring this opportunity to educate employees and encourage them to stay distraction-free while driving are tremendous:

From the National Safety Council’s “Driving Down Distraction.” 

Each day in America, nine people are killed and more than 1,060 people are injured in accidents caused by distracted drivers. Transportation-related fatalities are the number one cause of death in the American workforce, while at the same time, there are a growing number of reasons to be distracted with our digital devices.

Employer Programs to Curb Distracted Driving

Through OpenSesame’s free Distracted Driving courses, employees will learn why distracted driving is dangerous, and more importantly, safety tips for keeping themselves and others free of incidents. The courses are quick and easy to watch at home or work, and pack a lot of information to share with your workforce. Many companies are taking an additional step with internal campaigns asking employees to pledge that they’ll “just drive” or have a “no phone” zone in the driver’s seat. These internal campaigns work well to raise awareness on the issue, and get people to simply think twice before they swipe their device while driving. 

We hope that you’ll take advantage of these free courses as step one in developing a Safe Driving Program in your company. You can learn more about additional opportunities and find new ideas at National Safety Council’s website.

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Forget Money and Power, This is What Employee Success Needs https://www.opensesame.com/site/blog/forget-money-and-power-what-employee-success-needs/ https://www.opensesame.com/site/blog/forget-money-and-power-what-employee-success-needs/#respond Wed, 15 Apr 2015 00:00:00 +0000 /site/?p=1771 Arianna Huffington had a rude awakening when she woke up with several face injuries due to exhaustion and lack of sleep. As an influential media mogul, Huffington realized it was time to take a step back and make several significant changes in her life. In her widely acclaimed personal and professional development book Thrive: The... Read more »

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Arianna Huffington had a rude awakening when she woke up with several face injuries due to exhaustion and lack of sleep. As an influential media mogul, Huffington realized it was time to take a step back and make several significant changes in her life. In her widely acclaimed personal and professional development book Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder, Huffington challenges us to look at our daily behaviors and examine whether or not we are heading down a healthy path in our business and workplace environments.

Its critical to our well-being that we take time to examine our daily behaviors to understand how our choices benefit or hinder our performance. Most of us grew up with the understanding that money and power define our success. While these are important aspects of business success, these two metrics alone cannot sustain a single employee or organization.

Huffington encourages us to become aware of our behaviors and implement healthier habits in these four pillars: well-being, wisdom, wonder and giving. When we master these four pillars, we make better business decisions to lead healthier and happier lives. We’ve taken these four pillars to heart and generated ideas you can apply in your company policies and development programs today:

Well-being is realized when employees feel rested and energized. In order to produce high quality results employees must receive an adequate amount of sleep so they can focus, function and think clearly. This typically means at least seven hours of sleep per evening (sometimes this means eight hours of sleep).

Your workforce needs to understand that they will make better decisions when there are fewer distractions and interruptions from a sleepy mind throughout the work day. Here are three thrive pro tips for employee well-being:

  • Clean out a cluttered closet or unused office and turn the space into an employee sleeping pod for mid-day naps
  • Train and educate employees on healthy technology usage
  • Restrict 10+ hour work days and enforce several mini breaks throughout a shift

Wisdom is what we gain by trial and error throughout our personal and professional lives. We become self actualized and build stronger intellectual constructs when we are given the opportunity to acquire knowledge. You and your employees need to be equipped with the tools and programs by which you can gain knowledge at the tips of your fingers.

This doesn’t mean everyone needs to return back to college for a masters or Phd. This simply requires on-going education and learning resources for everyone at your company. Here are three thrive pro tips to enhance employee wisdom:

  • Schedule a weekly or monthly skill-share for employees to teach fellow colleagues a specialized competency
  • Build the habit of debriefing after meetings and projects to identify what worked and could have been improved
  • Make training programs and employee education easily accessible to your workforce

Wonder inspires individuals to think creatively and break through self limitations. Its easy to get stuck in a rut and by implementing habits that evoke wonder, you’re more easily able to break through these barriers with grace. Your work becomes refreshed and steers you away from stagnant decisions and processes.

Whether you’re in a highly creative or analytical function within your organization, you can use one of these three thrive pro tips to spark more wonder into your workflow:

  • Reorganize your daily routine and complete your tasks in a different order
  • Facilitate team building exercises for your company at a local park or art museum
  • Assign a monthly book for employees to read and discuss business and workplace culture topics

Giving back is now becoming the heart and soul of successful companies and organizations around the world. These does not mean that your workforce needs to donate millions of dollars to a non-profit nor do you need to volunteer all of your free time. At OpenSesame, we set aside a few hours every December to build warming kits and distribute to the homeless and needy here in Portland, Oregon.

Giving back builds camaraderie, and engagement because it gives employees a sense of belonging. Here are three thrive pro tips to makeover your company’s giving-back activities:

  • Designate a quarterly volunteer activity for employees such as going to a food bank, a homeless shelter or community garden
  • Create an annual fund to support a nonprofit organization inline with your business vertical
  • Donate a product or service from your company to an underprivileged group

Employees will be more productive in the workplace when they apply these four pillars, so don’t wait to initiate a thriving workplace. Thriving is not just about working towards monetary and hierarchical prosperity. We need to build habits around well-being, wisdom, wonder, and giving. When you and your company are ready to face the challenge, take the time to examine your workplace values and how they align with your company mission.

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How A Values-Based Culture Benefits the Bottom Line https://www.opensesame.com/site/blog/how-values-based-culture-benefits-bottom-line/ https://www.opensesame.com/site/blog/how-values-based-culture-benefits-bottom-line/#respond Mon, 13 Apr 2015 00:00:00 +0000 /site/?p=1772 So what is a values-based culture and why should companies strive to become one? Well, to answer that question, let’s go back to the definitions of organizational mission and vision. The organizational vision is a statement of the future. For example, Hilton Worldwide says they want to “fill the earth with the light and warmth... Read more »

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So what is a values-based culture and why should companies strive to become one?

Well, to answer that question, let’s go back to the definitions of organizational mission and vision.

The organizational vision is a statement of the future. For example, Hilton Worldwide says they want to “fill the earth with the light and warmth of hospitality.”

The company’s mission statement tells people how they plan to accomplish their vision. For instance, Harley Davidson says their mission is to “fulfill dreams through the experience of motorcycling, by providing to motorcyclists and to the general public an expanding line of motorcycles and branded products and services in selected market segments.”

Organizational values are those values that allow the organization to complete their mission and ultimately fulfill their vision. So it makes complete sense. Organizations need to embrace the values that will help them succeed.

Ideally, organizations should hire for values. They should set employee expectations, provide training, evaluate performance, and offer promotional opportunities based upon organizational values. Southwest Airlines is a well-known example of a company that has incorporated their values into their people practices. If you look on their careers page, they have four core values:

  1. The Warrior Spirit refers to working hard and going the extra mile
  2. The Servant’s Heart is about respect and relationships, both with co-workers and customers.
  3. Fun-LUVing Attitude needs no explanation. It’s the concept of doing serious work but not taking ourselves too seriously.
  4. Lastly, Work the Southwest Way connects to the principle that the company was founded on – being a safe, reliable low-cost airline that treats customers well.

By hiring, training, managing and evaluating based upon values, the organization creates greater employee engagement. Employees are aligned with organizational values, which improves morale and productivity. High performing individuals and teams are positioned to create and innovate. All of these things lead to organizational success.

Now, there is one word of caution. This only works if the organization is 1) sincere about their values and 2) makes values-based decisions. Here’s an example: If your company is a “work hard, play hard” environment, but the values on the company’s website say something different, then disconnects will occur. And if the company values are on the office walls but not used in hiring decisions, then disconnects will happen. Disconnects equal set-backs to the company achieving its mission and vision.

Becoming a values-based culture can bring huge benefits to the organization. It doesn’t happen overnight. The first step is building a foundation of learning so employees hold themselves and each other accountable for values-based decision making.

How do you do that? Stay tuned for part two in this series on building a value-based culture.

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Welcome to Our New Marketing Team Lead https://www.opensesame.com/site/blog/welcome-our-new-marketing-team-lead/ https://www.opensesame.com/site/blog/welcome-our-new-marketing-team-lead/#respond Fri, 10 Apr 2015 00:00:00 +0000 /site/?p=1773 Howdy, my name is Tim Greve, and I couldn’t be happier to join the OpenSesame team.  Who remembers the Nike basketball posters? Iceman, The Supreme Court, Moses? How about the original Apple “Think Different” TV spot? I LOVE that stuff! As a life long Portlander, I have spent a considerable amount of time in different... Read more »

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Howdy, my name is Tim Greve, and I couldn’t be happier to join the OpenSesame team. 

Who remembers the Nike basketball posters? Iceman, The Supreme Court, Moses? How about the original Apple “Think Different” TV spot? I LOVE that stuff!

As a life long Portlander, I have spent a considerable amount of time in different industries. Throughout my career, I’ve been one of those people that geeks out on great marketing and advertising, no matter where it lives. Portland has such a rich history of innovation and excellence in branding, marketing and advertising, that I feel privileged to be part of it. Combine that with working at a company that innovates in helping people become better people, and I’ll label that the Promised Land of Jobs. Learning can be one of the greatest joys of life, and we here at OpenSesame get the privilege of being part of that process.

In my off time, when I’m not spending it with my family, I’ve been known to spend hours and days on a motorcycle, and have made the pilgrimage to The Rally in Sturgis, SD 3 1/2 times. (About that 1/2 time, if you are curious about what happens when you break down down in the middle of Yellowstone National Park, with no cell service, ask me). It sounds cliche, but riding has taught me many things about life, people, patience, and myself.

It all comes back to learning and the journey.

Onward and Upward!

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Boomer vs Millennial: What You Need To Know About Training Across Generations https://www.opensesame.com/site/blog/boomer-vs-millennial-what-you-need-know-about-training-across-generations/ https://www.opensesame.com/site/blog/boomer-vs-millennial-what-you-need-know-about-training-across-generations/#respond Thu, 09 Apr 2015 00:00:00 +0000 /site/?p=1774 Your Millennial employees are so techy, they’ll just learn organically. Wait, what? Discussing generational stereotypes and the need to conduct training across all groups. Make sure to check your assumptions. One of the awesome things about hiring Millennials is that you can save a fortune in technical training costs. After all, they practically came out... Read more »

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Your Millennial employees are so techy, they’ll just learn organically. Wait, what?

Discussing generational stereotypes and the need to conduct training across all groups. Make sure to check your assumptions.

One of the awesome things about hiring Millennials is that you can save a fortune in technical training costs. After all, they practically came out of the womb knowing how to run a computer. It’s so much easier than those Gen Xers or, worse Baby Boomers, who you have to thoroughly train on each new system, right?

Well, if that doesn’t get your stereotype hackles up, this will: It’s not even a stereotype based in truth. While it’s true that Millennials learned to use computers much younger than your older employees, they aren’t that great at it. In fact, a recent survey of global Millennials showed that US Millennials’ tech skills were “absymal” compared to their global counterparts. Abysmal.

It kind of blows that theory out of the water and demonstrates that you can get yourself in trouble as soon as you start making assumptions about your staff. Everyone knows that you shouldn’t make assumptions based on race or gender, but age kind of seems harmless. After all, everyone knows that Baby Boomers are like this and Millennials are like that. Except when you do that, you can get into some pretty silly situations.

Everybody needs training.

Even if you have an employee that is incredibly techy and has learned other systems in a flash, throwing someone in without proper training can be a recipe for disaster. While many systems have lots of things in common, if it didn’t have changes it wouldn’t be a new system. Even people who have successfully self taught, don’t necessarily know the best way to do something. Training can help with that.

Averages aren’t absolutes.

It’s absolutely true—on average, younger people learn faster than older people. But that doesn’t mean that 45 year old Jane will learn slower than 22 year old Callie. 62 year old Carol may be the fastest learner of all. When you’re planning your training planning, you need to be flexible enough that when your employees don’t fit the average, you can adjust for that. Don’t just keep plodding along when it becomes clear that Carol already knows what she’s doing; likewise, don’t push forward when Callie is stuck.

Make sure people understand the whys.

The stereotypes say that Millennials need to be able understand why you are asking them to do something, while the other cohorts will just follow along. Even if that is the case, everyone wants to know why and it will make them better students. If your training makes it clear that “when you understand how to program this way, you’ll be able to do projects like this,” not only will they want to know how to do it, but they’ll know what questions to ask. Because the questions will be relevant to the end task, the training will be much more effective.

Not treating people based on age is the law.

You can certainly do things differently than your company has done them in the past. You can also respond to employee requests, but if you operate based on the stereotypes and averages you read about on the internet, you could be in a world of legal hurt. If you think your younger employees will be better equipped to learn something new quickly, and therefore, don’t make training available to everyone, you could run afoul of age discrimination laws. People over 40 are considered a “protected class” which means you need to be especially careful that you’re not giving special treatment to your Millennial workers and leaving your Gen Xers and Baby Boomers in the cold. It’s not good for business anyway—you want the best people learning and doing, and the best has nothing to do with age.

When you’re developing your plan to train your employees, are you doing so based on stereotypes or based on the reality of your company? Granted, if you’re trying to figure out how to train all 5000 employees, your approach will be different than if you are working on a program for 5 people in a single department. But, if you’re working on those 5 people, consider who they actually are and not what generation they are in. You’ll get better results.

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How to Make SMART Goals For Your Team https://www.opensesame.com/site/blog/how-make-smart-goals-your-team/ https://www.opensesame.com/site/blog/how-make-smart-goals-your-team/#respond Mon, 06 Apr 2015 00:00:00 +0000 /site/?p=1775 Goal-setting is often the key to success and productivity but sometimes it’s hard to tell when goals are realistic and reachable, both for a company and individuals. Setting goals and objectives that are unrealistic, too vague, or for teams that are unable to work together is a waste of time and can actually hurt morale.... Read more »

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Goal-setting is often the key to success and productivity but sometimes it’s hard to tell when goals are realistic and reachable, both for a company and individuals. Setting goals and objectives that are unrealistic, too vague, or for teams that are unable to work together is a waste of time and can actually hurt morale. Want to figure out how to set goals that are reachable and reasonable? Make them SMART.

In this case SMART doesn’t just refer to intelligence. SMART goals are specific, measurable, attainable, realistic, and timely. This kind of goal setting is especially useful when working with Gen Y employees who have grown up surrounded by this approach in schools and universities. Setting goals in a style that is in line with their learning gives them specificity and constraints to work in.

Here’s what SMART goals are about;

Specific – The difference between “we want to improve website traffic” and “we want web traffic to go up by 15% this quarter”.

Measurable – The difference between “we want improvement” and “we want to see a 15% increase”.

Attainable – The difference between “we want to triple our income this quarter” and “we want to see a reasonable increase in income”.

Realistic – The difference between having a lot of goals you don’t have enough resources to reach and having fewer, but reachable, goals.

Timely- The difference between “we want to see a 15% traffic increase in the near future” and “we want to see a 15% traffic increase this quarter”.

Feel free to print and use our SMART graphic as a reminder to stay focused when meeting with your team to set goals. No matter the department: management, sales, marketing, development, or company-wide, you need to be prepared to set goals to stay organized and motivated. If you actually want to reach those goals make them SMART.

SMART Goals Cheat Sheet

Want to improve your goal-setting? Check out OpenSesame’s full selection of goal-setting courses.

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eLearning Gives Your Employees the Skills of the Future https://www.opensesame.com/site/blog/elearning-gives-your-employees-skills-future/ https://www.opensesame.com/site/blog/elearning-gives-your-employees-skills-future/#respond Fri, 03 Apr 2015 00:00:00 +0000 /site/?p=1776 Human beings today need access to online courses delivered within a culture of learning to adapt to our evolving and increasingly complex scenery of work. We’re in a computational world now, witnessing the unprecedented rise of smart machines, nanotechnology, artificial intelligence, and automation. Look at what’s taken place in the western world in the last... Read more »

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Human beings today need access to online courses delivered within a culture of learning to adapt to our evolving and increasingly complex scenery of work. We’re in a computational world now, witnessing the unprecedented rise of smart machines, nanotechnology, artificial intelligence, and automation.

Look at what’s taken place in the western world in the last seven years alone (2008-2015). It’s truly shocking on all fronts and in every format. Career paths look completely different, mainstream unemployment is at epic levels, and long-held definitions of corporate training have been thrown right out the window.

In fact, even physical workplaces are coalescing with the digital empire. The common “office” today is either a shared-space center in a commercial hub, at home, or on the bus or train using Wi-Fi and a PC …

We are in an era of 21st century drivers, novel forms of social intelligence, the demand for multi-disciplinary thinking, and cultural competencies that require a somewhat heavier cognitive load. Businesses large and small from Pan-Africa to Indianapolis are scrambling to adjust to this rapidly developing media ecology and the seemingly endless stream of disruptive “startups” flipping industries on their head.

The Dawn of Virtual and Augmented Reality

Thanks to machines and pioneering tech “business needs” are growing so fast their workforces are having a hard time keeping pace. The vast majority of Fortune 100/1000 companies already know that their teams aren’t adequately prepared.

What’s the most prolific advance soon to be unleashed upon workforce? True virtual and augmented reality. It’s going to change everything yet again and add layers of depth to corporate training, coaching, mentoring, social media, and eLearning:

  • Imagine how people will collaborate online in 2016.
  • Picture how dramatic the impact will be on human communication by 2018.
  • Envision virtual whiteboarding or team meetings enhanced by augmented reality in 2020.

Corporate Training Has Transformed

The eLearning Revolution is in full swing and it’s a big part of the answer for both individual entrepreneurs, rag tag venture backed teams, and super-structured organizations. Consider these numbers from 2012:

  • Over 1 billion people were taking a training course for both soft and hard skills.
  • Corporate training investments scaled to $200 billion that year, $52 billion went towards online courses. That number is now well over $130 billion worldwide specifically for eLearning.
  • 77% of US corporations were investing in online learning, leading the charge.

There’s still gargantuan amounts of expansion yet. While OpenSesame currently offers more than 20,000 corporate ecourses that’s a drop in the bucket. As outdated education models continue to breakdown, student loan bubbles burst, and the final legislative straws are broken which completely shift modern culture towards the eLearning environment these numbers will swell.

Check out this snippet from a recent Forbes article entitled, Spending on Corporate Training Soars: Employee Capabilities Now A Priority, by Josh Bersin:

“And the skills challenge is huge. Recent research shows, for example, that the Oil and Gas industry needs 60,000 petrochemical engineers by 2016 yet only 1300 graduate from US schools each year. This means that oil companies have to train, retrain, and jointly educate a lot of energy engineers to grow.”

Over the next decade or so, these gaps will be filled through the eLearning revolution. Incoming students from “college” will already be accustomed to the web learning curves, online testing, self-teaching and development, leadership courses, etc. Let’s take a look at 5 soft and hard skills in fantastically high demand already.

For your convenience, each highlighted term in the following two sections is linked to relevant results within the OpenSesame ecourse database to give you a clearer picture of the current landscape.

Hard Skills eCourses Create Improved Productivity

  1. Software Proficiency: the entire gauntlet of established and newer software programs that are involved in countless areas of business, marketing, collaboration, development, data warehousing, cloud computing, ecommerce, etc.
  2. Information Technology: everything from programming, computer languages galore, and mobile app development, to project management, algorithms, recruitment, tech/customer support, etc.
  3. Engineering: robotics and automation, aerospace, petroleum and alternative energy, electrical, industrial, and basically the whole nine yards.
  4. Sales & Marketing: content marketing, information marketing, social media, search engine optimization (SEO)…all this is commonly summed up with the term Digital Marketing.
  5. Writing: emails, reports, reviews, training journals, copywriting, fundraising, PR, etc., and this includes research skills.

Consider the difference in price and ROI relative to a typical public or private university education. Here’s a revealing quote from another Forbes article entitled, The Critical Skills You Need To Succeed In The Job Market Of 2020, by J. Maureen Henderson. She interviewed Karen Siwak, Executive Director of Resume Confidential who said:

“I am seeing an increasing labor supply-demand disconnect in hard-skills areas such as electricians, plumbers, engineering technology, robotics, and I don’t see this ending any time soon. Part of the issue is that high school graduates aren’t being directed to these kinds of career paths, but many colleges have eliminated their hard-skills programs because they are too costly to deliver. They require investment in expensive labs and equipment, compared to softer skills programs that can be delivered via computers and part-time faculty,”

That was in 2012. The costs are going down while corporations are seeing higher productivity and employee satisfaction from hard skills courses. We’re transitioning from the degree economy to the skill-set economy and hard skills will continue to dominate for some time.

Soft Skills eCourses Make Better Learners

  1. Problem Solving: being a multi-skilled team player takes problem solving skills!
  2. Critical Thinking: we’re in an intellectually driven world where innovative conceptualization, the ability to spot problems, analyze data, get down to specifics, and process complex sets of information into action is required if humans are to compete.
  3. Design Mindset: web design, mobile design, PC design, software, green design, user-experience (UX), program design, etc.
  4. Time Management: in our brave new world where most workers have far more freedom and power over their time, this is one of those skills that’s dramatically increasing in importance.
  5. Communication: along with writing, human body language, public speaking, giving presentations, interpersonal communication, interviewing skills, etc.

The internet is littered with studies and survey results that show how soft skills are becoming as important as their hard skill counterparts. In a collaborative global culture many of them go hand in hand.

If we’re to follow the spending, management and leadership skills come in first place because as the independent millennials take over and seize power these skills are invaluable to them. The global leadership gap is astounding, but filling quickly thanks to the blooming corporate and private eLearning marketplaces.

Conclusion: Embrace a Modernized Culture of eLearning

For any serious business to survive the next five years and beyond, and to catch up to MOOC culture, eLearning must be embraced. Workers themselves increasingly demand and expect consistent corporate training and access to ecourses/information products to increase their personal value.

Business that don’t offer them, or keep up with trends, will quickly see their talent leave or end up going broke on turnover and re-training costs. Take a look at the online workforces being created by the likes of oDesk that will soon represent tens of millions of skilled (and quite independent and demanding) professionals. A brave new world indeed.

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Clarifying and Communicating Training Objectives https://www.opensesame.com/site/blog/clarifying-and-communicating-training-objectives/ https://www.opensesame.com/site/blog/clarifying-and-communicating-training-objectives/#respond Wed, 01 Apr 2015 00:00:00 +0000 /site/?p=1777 When purchasing a new car or picking up dinner at the local take-out restaurant, people look for value. Those sorts of purchasing decisions are ones over which individuals have control, but sometimes, especially in the workplace, employees are simply directed – or strongly encouraged – to take action. Yet, before they “buy” (an idea, a... Read more »

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When purchasing a new car or picking up dinner at the local take-out restaurant, people look for value. Those sorts of purchasing decisions are ones over which individuals have control, but sometimes, especially in the workplace, employees are simply directed – or strongly encouraged – to take action. Yet, before they “buy” (an idea, a change, a new process) many individuals tend to swim upstream – struggling against the current of change. It’s human nature.

Just as with any new initiative or change in the workplace, creating buy-in and excitement among learners is often one of the first objectives when launching a strategic training program. Aligning the objectives to desired outcomes and clearly communicating using the WIIFM (“what’s in it for me”) model allows HR and L&D professionals to speak directly to the learners by turning abstract concepts into real-life situations.

When designing, planning or purchasing a training program, the first step is to identify the business objectives the program is designed to meet. While the specific needs will depend on the organization, training is often developed in order to drive business goals such as market growth or increased revenue, or to meet some critical knowledge need such as regulatory compliance or skill attainment/enhancement.

So how, if you’re tasked with promoting a new strategic learning objective, can you best communicate with the workforce and gain commitment from stakeholders?

First, clarify what behavior employees are expected to change as a result of the training. Are they supposed to do something faster, easier, or more efficiently? If you are rolling out a development training (i.e. a program for first time managers) what actions are anticipated and when? Clarify how the new behavior will align with business goals and, on a personal/individual level, how it can contribute to professional growth and enhance the potential for promotional or other career opportunities.

Secondly, communicate clearly with training participants how their efforts – and achievements – will impact business objectives. Be sure that employees know what is expected of them before, during and after the training. Describe the expected performance changes, explain any specific conditions under which new tasks or activities will be performed, and outline how learners will be evaluated.

Finally, use a variety of communication channels to deliver this information in the manner in which your target audience (employees) will receive and understand. Consider sharing your message via podcasts or video, creating social network campaigns, and posting website banners on the company intranet. Make sure to enlist senior leaders in the messaging; a blog post or email campaign wherein the CEO reinforces objectives and goals can provide a compelling message.

Remember – when you clarify, communicate, and create a call to action you can drive excitement – and engagement!

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Hello from Our New Office Wrangler, Emma https://www.opensesame.com/site/blog/hello-our-new-office-wrangler-emma/ https://www.opensesame.com/site/blog/hello-our-new-office-wrangler-emma/#respond Mon, 30 Mar 2015 18:11:13 +0000 /site/?p=1778 Hello! My name is Emma Holland and I am absolutely thrilled to join the OpenSesame community as their new Office Wrangler! Northwest truly is best, and I am happy to be working for such an incredible local company. Before starting with OpenSesame, I was a bit of an adventurous nomad and spent my time working... Read more »

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Hello! My name is Emma Holland and I am absolutely thrilled to join the OpenSesame community as their new Office Wrangler!

Northwest truly is best, and I am happy to be working for such an incredible local company. Before starting with OpenSesame, I was a bit of an adventurous nomad and spent my time working and living everywhere from the deep South, the Northeast, and also overseas in villages of Southern Uganda.

Coming from countless years of customer service and administrative experience, I am thankful to be back in a startup office community. I have dual Bachelor of Arts degrees from Appalachian State University of North Carolina in Theatre and Dance respectively. When I am not working on coordinative tasks in the office, I can be found on or off stage as a performer and technician for local theatre. Currently, I am in rehearsals for Grease the musical with Broadway Rose Theatre Company, though you may not be able to recognize me under my curly pink wig!

Throughout my free time, I am one typical Oregonian who enjoys riding my vintage, 10-speed, roadster throughout Portland and drinking my cold brew coffee in a park. If the rain keeps me indoors, I am perched somewhere listening to records and reading just about anything you can find in the Blue Room at Powell’s.

It is with great enthusiasm that I join the OpenSesame team, and I truly look forward to what the future has to offer!

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The Five Golden Rules for Being a Human Resources Superhero https://www.opensesame.com/site/blog/five-golden-rules-being-human-resources-superhero/ https://www.opensesame.com/site/blog/five-golden-rules-being-human-resources-superhero/#respond Fri, 27 Mar 2015 00:00:00 +0000 /site/?p=1779 Entering into the world of human resources can be a daunting undertaking. You are a key stakeholder for recruiting, training, retaining, and developing your employee workforce. Your responsibilities can become overwhelming unless you break through your challenges to reveal your inner superhero. Human resource superheroes tend to be the first in line for a salary... Read more »

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Entering into the world of human resources can be a daunting undertaking. You are a key stakeholder for recruiting, training, retaining, and developing your employee workforce. Your responsibilities can become overwhelming unless you break through your challenges to reveal your inner superhero.

Human resource superheroes tend to be the first in line for a salary increase and promotions, and are generally well regarded amongst everyone in the company. Even though your colleagues might describe you as efficient, proactive, and productive, these qualities are sometimes not enough to qualify you as the superhero that’s recognized by internal and external industry leaders.

In preparation to fly higher in your organization, we identified five golden rules you can follow to be the human resources hero in your company:

Be Transparent

Unless you’re an evil villain, most people value others who are honest. People like to be aware of current news and policies within their organization. Ask yourself, “how do I communicate with company stakeholders?” How can you improve your communication so there are fewer questions and seamless transitions during changes within the company? If you’re struggling to communicate an important message or choose to withhold information from people in your company who will benefit, you’re probably going to lose trust amongst your peers. When in doubt, always keep an open line of communication.

Train with Intention

There’s a memorable cartoon that floats around the internet every so often and its always worth referring back to. The cartoon is called “Corporate Dilemma: Investing in Employees.” One HR rep says, “What if we train them and they leave?” Then the other HR rep replies, “What if we don’t…and they stay?” If you’re not training your employees from day one, you’re making a huge mistake. Avoid this pitfall and make sure you align your employee development needs with high quality training. Not only will leadership appreciate you, but your employees will feel more valued and competent in their work environment.

Exceed Expectations

When you just do what’s expected of you, you’re bound to get a pat on the back every now and then. Wouldn’t you rather be the superhero that everyone admires and appreciates on a daily basis? By exceeding expectations, you increase your value and people start to identify you as a leader worth following. Always be prepared to answer questions from your employees and prepare exceptional presentations for your executive team. Identify one way you can exceed expectations starting today and make that your highest priority over the next few months.

Model Ideal Behavior

Mistakes are bound to happen in any work environment no matter how fluid your corporate infrastructure is. Sometimes you can have the best policies and procedures in place, but challenges and setbacks are the true test of your demeanor and professionalism. Strive to be a role model worth looking up to and uphold high standards for your behavior inside the work environment. When your colleagues identify someone worth looking up to, they usually imitate and mirror their behavior. Let that person be you!

Treat Everybody Equally

When you treat each individual with respect, you’re more likely to be reciprocated with respect. Not only will this make your job more enjoyable, but employees will see you as someone they can trust when issues arise in the workplace. Corporate politics and conflict are less likely to erupt when everyone is on the same playing field. Be especially cautious of this golden rule when there are defined hierarchical structures in your business. Don’t play favorites with specific people or teams, and do your best to treat others the way you wish to be treated.

Think of your human resource unit like a skeletal structure. Skeletal structures keep organs in place so a body can maintain homeostasis. Your department upholds all of the policies and standards so your company can thrive and produce excellent value for everyone involved. Don’t underestimate the importance of your role because without superhero human resource personnel like yourself, companies would cease to flourish with top-notch talent, fearless workforces, and soaring enterprises.

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The Role of The L&D Manager in Creating A Learning Culture https://www.opensesame.com/site/blog/role-ld-manager-creating-learning-culture/ https://www.opensesame.com/site/blog/role-ld-manager-creating-learning-culture/#respond Wed, 25 Mar 2015 00:00:00 +0000 /site/?p=1780 Peruse most any business publication or take a look at survey data of industry executives and you’ll see that senior leaders cite innovation, agility, and adeptness at change management to be of paramount importance as their organizations seek a competitive advantage in today’s fast-paced economy. Of course the ability to innovate or navigate change doesn’t... Read more »

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Peruse most any business publication or take a look at survey data of industry executives and you’ll see that senior leaders cite innovation, agility, and adeptness at change management to be of paramount importance as their organizations seek a competitive advantage in today’s fast-paced economy. Of course the ability to innovate or navigate change doesn’t happen through osmosis or merely because it’s desired; it requires embedding the appropriate values and behaviors within the cultural DNA of the organization.

Organizational culture, as we know, is the living embodiment of all the behaviors, actions and beliefs that impact the success of the company. And culture is not the responsibility of just one person or one team; it is owned by all and it’s supported, nurtured, and imperceptibly changed by every employee. The foundational values of the culture, when in alignment with behaviors that are recognized and rewarded, are used to define expectations. Furthermore, when one of those values is learning, and the culture supports it, the capabilities of the entire organization can be advanced.

A company that values the acquisition and creation of knowledge, promotes the transfer of information, and understands that new knowledge or insight can change or modify behavior can be defined as having a culture of learning. This concept of a learning organization has been around for some time; it was first put forth by Peter Senge in his 1990 publication “The Fifth Discipline: The Art and Practice of the Learning Organization.” Yet, as this Harvard Business Review article (Garvin/Edmondson/Gino) pointed out, almost 20 years later many companies were still struggling with the concept.

Today, however, I think that’s changed.

In recent years we’ve developed a greater understanding of organizational culture and we also realize that learning is a catalyst for success in today’s ever-changing global landscape.

Instilling a culture of learning means much more than merely ensuring that knowledge is shared of course; it requires acceptance across the organization and support from senior leaders. Moving forward along the continuum of learning, HR and Learning & Development professionals play a primary role in nurturing a culture of learning by building trust, clearly articulating the value of learning, and ensuring employees have both the ability and the desire to learn.

Building Trust

Employees must believe their employer trusts them to spend time on learning in whatever ways (i.e., formal, informal, collaborative, etc.) meet their style. In some organizations that espouse a culture of learning and fully promote it there may still be legacy policies or unspoken norms that seemingly contradict that which is said. Trust can be built however when employees are allowed to learn when and where they deem fit, are given access to the necessary tools and technologies, and are allowed to freely ask questions or seek out additional resources, ideas and opinions.

The Value of Learning

HR and L&D professionals, working in conjunction with leaders and managers, should create the line-of-sight so that all employees can clearly see how individual performance is linked to organizational performance. When this occurs, strategic learning objectives are tied to business outcomes, employees are held accountable for attaining the knowledge they need to perform their jobs, and managers assist employees in developing learning plans that connect to business goals. Value is defined and, ultimately, measured.

Ability and Desire

Barriers, either due to ability or motivation, may exist that prevent individual employees from fully embracing the aims and objectives of a learning culture. It’s critical for leaders to fully assess existing cultural factors such as reviewing if the company rewards the hoarding of information or knowledge and evaluating if employees are able to find the information or people that can help them when a need arises. Ensuring that employees have both the ability – and the motivation – to learn is essential. Moving to a culture of learning entails teaching employees not just what to learn but also how to learn in order to advance the learning capabilities of the entire organization. It also requires that leaders craft compelling messages, clarify values and behaviors, and share the vision and objectives. As this research from the Executive Board reminds us: “a productive learning culture focuses on rightsizing opportunities, building learning capability, and fostering a shared learning environment.”

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The Importance of Visuals in eLearning https://www.opensesame.com/site/blog/importance-visuals-elearning/ https://www.opensesame.com/site/blog/importance-visuals-elearning/#respond Mon, 23 Mar 2015 00:00:00 +0000 /site/?p=1781 The world is made up of many different learners. To reach and help as many of these learners succeed as possible you need to be able to mix teaching methods in a logical and dynamic way. Those who learn best by listening, reading, watching, or through visual cues need to be able to understand the... Read more »

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The world is made up of many different learners. To reach and help as many of these learners succeed as possible you need to be able to mix teaching methods in a logical and dynamic way. Those who learn best by listening, reading, watching, or through visual cues need to be able to understand the knowledge you’re trying to impart. This is why utilizing visuals in elearning, when done well, can help ensure that what you’re trying to teach isn’t just heard or seen, its understood.

Graphs, charts, images, and video effectively capture attention and convey ideas where words run the risk of falling short. Long paragraphs can be bent, stretched, condensed, or shaped into simple images that teach a lesson and skip all the confusion. Visuals allow you to make the complex simple, thus easier to follow. There is something about enticing graphical treatments and aesthetically pleasing design that draw people in and make them want to learn more. And if they want to learn more, you know you’ve succeeded.

So how do you recognize or create a visually dynamic and appealing elearning course? There are two things to look for specifically, the big picture and the details. First, you want to recognize the elements that make up an overall great structure for the course; that is, the importance of color, consistency, and design. Secondly, you want to look at the visual elements of the course which make up the core of the learning content, such as graphics and video. All of these aspects will add up to make one great course when instated correctly.

Big Picture: Judge An eLearning Course By Its Cover

According to Tom Kuhlmann of Articulate, when asking people about the elearning courses they tend to take in their organizations, “one of the most common complaints is that courses look unprofessional and uninviting. And that equates to a course not worth taking. You’re asking the learners to give up precious time and invest it in your elearning course and before they even start, they feel like it’s a waste of time just because of the way it looks.” So when it comes to elearning courses, looks do matter! Kuhlmann has laid out a series of concepts to look at when designing or choosing a course.

1. Color. The last thing your viewer is going to want is to stare at electric yellow font on a neon aqua background while they view an hour long course. Color coordination and color theory is essential to success. If a course features too many, or clashing, colors it’ll be harder for viewers to watch and more difficult to absorb information. Courses that keep to a color theme are always the most successful.

2. Consistency. “One of the biggest issues with rapidly authored elearning courses is that they look like they were slapped together in PowerPoint. There are five different fonts used, the images don’t look like they belong together, and they are of varying quality. Some are nice and crisp and others are pixilated,” says Kuhlmann. Clipart should be used sparingly and logically. The same goes for graphics, such as shapes, arrows, buttons, etc. You want your viewer’s main focus to be on content, not distracting embellishments meant to jazz up the course. If you’re making an elearning course and want to improve your images try one of our many courses on Photoshop, such as the Photoshop CS6 (Beta) Intro Training course.

3. Design. If an elearning course looks like it was made on the first Macintosh in 1984 it’s guaranteed that the information is going to feel out of date. A fresher look that keeps things contemporary helps keep viewer engaged. Another aspect to think about is how course design matches the content. This doesn’t mean that course designs have to be boring, it just has to correlate with the material the course is covering. The relationship between design aesthetic and content should be appropriate. A smart place to start designing a new course is our Create Your Own eLearning Courses With Articulate 6 course.

The Devil’s in the Details: An eLearning Vision

Did you know that 75% of our learning is done through our eyes? Our vision is much stronger than we think when it comes to absorbing information. Knowing this, it is important to create elearning courses that use good visual variety in order to better provide excellent content. Karla Gutierrez of the SHIFT elearning blog has outlined some tips for creatively making your elearning courses much more visual.

1. Infographics. What can be said in words likely can be simplified through images, which is why inforgraphics are so powerful. Not only do they provide the viewer with great content, “they make data more meaningful and beautiful and, most importantly, they make learning more fun and less boring. With infographics, you can insert colorful bars, pies, charts and graphs to visually represent numbers and percentages. You can use it to group ideas together so that students are able to absorb information faster and retain them easier,” says Gutierrez. These infographics fall into all kinds of shapes and sizes. Infographics can be used for any amount of data in a course. Making infographics is easier than you think.

2. Videos. Whether videos are short and embedded or make up the entirety of a course, they’re an important and compelling learning tool for viewers. “Videos combine texts, images, and sounds in order to create an immersive learning environment, or one that hooks your students while helping them learn more effectively,” says Gutierrez. More than anything, videos need to look as professional as possible. Videos shot in an inappropriate setting lose a lot of validity and could get in the way of learning. Sharp language and a professional setting are key. “How-to” style videos are particularly effective because they’re easy to understand and follow.

There are infinite options for choosing and creating elearning courses. Using visuals in a logical and visually appealing way is often the key to a successful course. When choosing an elearning course remember to look at the big picture as well as the small details because the use of visual cues has a direct and powerful impact on learning.

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How Big Data Will Shake Up eLearning https://www.opensesame.com/site/blog/how-big-data-will-shake-elearning/ https://www.opensesame.com/site/blog/how-big-data-will-shake-elearning/#respond Fri, 20 Mar 2015 00:00:00 +0000 /site/?p=1782 There’s a lot of talk about big data and how it helps businesses become more responsive to customers’ fast-changing needs. This type of thinking can equally be applied to corporate Learning and Development. Until recently, HR and L&D Managers have approached skills development from a business need perspective. But now, big data, revealing the way... Read more »

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There’s a lot of talk about big data and how it helps businesses become more responsive to customers’ fast-changing needs. This type of thinking can equally be applied to corporate Learning and Development. Until recently, HR and L&D Managers have approached skills development from a business need perspective. But now, big data, revealing the way vast and detailed insights on learner behavior, is opening up more opportunities to build effective learning environments than ever before.

The increasing availability of learner data is set to change training, both in terms of its planning and delivery. For example, learner data can provide real insight into which strategies and content are working for employees and which are not. Analytical tools allow managers to respond to individual learners much more quickly and more efficiently than they used to.

Time to get personal

Learner data will help to enhance personalization for individual students. Personalization, relevance of learning content and smooth content delivery across PCs, tablets or cellphones, is key to the success of long-term learning initiatives. Big data not only informs HR about how well individual learners performed or how quickly they finished an online module, it also offers insight into each student’s individual learning path and allows learning providers to respond to individuals as they encounter issues.

But even the most effective use of technology is best supplemented by what we like to call ‘the human factor’. A recent data analysis* found that 83% of corporate learners appreciate coaching and feedback provided by a personal trainer, while 84% of corporate learners consider a professional kick-off session to the course to be useful, highlighting the importance of human input and ongoing support. One-to-one coaching and active use of big data offers the best combination to deliver a personal learning experience that is just as effective as costly one-to-one training while being available 24/7.

More and more, companies are aiming to deliver consistent training programs to staff across all subsidiaries. The more international the company, the greater their focus on offering high quality communication skills training. This helps to get all employees up to speed with the company’s official corporate language and to communicate effectively, both internally and externally. Research has also shown that 89% of corporate learners appreciate the flexibility offered by online language training and 80% of corporate learners report a positive outcome from their online language training*. With big data and the right analytical tools, L&D professionals can start tracking an entire learner population at multiple locations throughout the learning process.

With the help of data analytics, organizations can identify current skills gaps within their workforce – or potential future ones. It can unlock enormous power for an organization’s talent succession strategy and global workforce mobility. For example, a skilled French employee with a solid grasp of English working in Paris may be transferred to fill a temporary or long-term skill gap in the company’s US subsidiary.

Delivering global learning standards

Big data helps to identify patterns that will support the standardization of learning modules across borders and for the entire organization. This includes standardizing a company’s terminology. For example, one of our customers has 42 different terms for a single small part of a car engine. These terms are unique to this corporation and needed to be consolidated so that they had the same meaning for more than 50,000 staff across five continents. Big data analytics has enabled the car manufacturer to build and measure the usage of a standardized glossary across the entire organization.

Risks and challenges

Despite the many advantages of big data, some issues cannot be ignored. For one thing, the increasing usage of personal data goes hand in hand with raised concerns about the privacy and security of individuals. Data privacy regulations vary from country to country and the level of worry about privacy issues varies accordingly. However, these concerns can and have been overcome as learning solution suppliers have matured and become experts in navigating global privacy regulations.

Perhaps the greatest challenge facing HR and L&D managers has been the requirement to collect as learner data and feed it into a central LMS. There is a pressing need for learning content providers to develop custom APIs that will interface with learning systems in a way that goes beyond the simple view of learner data that standard interfaces allow for. However, new specifications for learning technology make it possible to collect data from the wide range of learning experiences a person has online and offline, using multiple technologies, in a consistent format.

As technology matures, HR and L&D departments can plan to incorporate big data into their global workforce development strategy. Learning data is key to the most effective learning delivery and by now, the technology is available to build the most effective and consistent training.

*Data source: Global audit of HR and L&D professionals and senior managers carried out by Speexx from sample size is 72,197 Speexx students, during the period 01/06/2013 – 31/05/2014 across Europe, Americas, Asia and Africa.

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How to Be Objective in Your Training Evaluations https://www.opensesame.com/site/blog/how-be-objective-your-training-evaluations/ https://www.opensesame.com/site/blog/how-be-objective-your-training-evaluations/#respond Wed, 18 Mar 2015 00:00:00 +0000 /site/?p=1783 Over the years, I’ve evaluated thousands of courses from hundreds of providers as Director of Content, and I’ve come to the conclusion that what I like in an eLearning course often varies from what others like, and visa versa. Our team regularly reviews feedback from end users to ensure we have the right quality courses... Read more »

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Over the years, I’ve evaluated thousands of courses from hundreds of providers as Director of Content, and I’ve come to the conclusion that what I like in an eLearning course often varies from what others like, and visa versa. Our team regularly reviews feedback from end users to ensure we have the right quality courses in our marketplace. It always amazes me to see one person who rates a course with 5/5 and comments, “I loved the course, this is exactly what I needed” next to someone who rates the very same course with 1/5 stating, “This was not what I was looking for.”

Lets face it, evaluating eLearning courses is difficult. There are literally hundreds of content providers, thousands of eLearning courses and they all claim to design effective eLearning courseware. The problem is compounded when you have multiple stakeholders as is often the case when deploying an eLearning solution. You’ll undoubtedly get many different opinions on what people like and dislike. Options are useful, but don’t help drive a decision on where to spend your training dollars.

You may be asking yourself, “How can I easily make a decision on what course provider to use when a team of people are involved, all with varying opinions and backgrounds?” Have no fear, there are some simple techniques you can use to aid in the process while keeping your project on time and on budget.

What is most important, especially with multiple stakeholders, is to create a specific unbiased set of criteria by which the eLearning providers will be critiqued. While answers to questions like, “Share your thoughts on providing this online training course for our staff” are useful, it will undoubtedly yield results that leave you no closer to making a decision.

When developing your evaluation, keep your organization’s culture and past experiences in mind. Try to remove as many subjective questions from the evaluation process as possible. If for example, deploying courses that are 30 minutes or less is important to you, make sure you ask questions like, “Did the course take you less than 30 minutes to complete?” — see how the response is simply yes or no?

Some other examples include:

Does the course provide access to learning activities?
Does the course provide access to supplemental learning materials?
Is the course mobile compatible? Does the course contain a post-assessment?

These questions yield simple, clear answers and removes any bias or subjectivity from the selection process which will ultimately make it easy to suggest a recommended solution to your stakeholders. If you need help along the way, OpenSesame is here to help with evaluation templates you can use to aid your decision making process.

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Welcome To Our New Senior Account Manager https://www.opensesame.com/site/blog/welcome-our-new-senior-account-manager/ https://www.opensesame.com/site/blog/welcome-our-new-senior-account-manager/#respond Mon, 16 Mar 2015 00:00:00 +0000 /site/?p=1784 Hi! I’m Todd Burns, new Sr. Account Manager with OpenSesame. I appreciate Erin, Josh and Don taking me through the gauntlet and providing an exciting opportunity with a growing company. I’m thrilled to be joining such a great group of individuals. I’ve worked in high tech sales forever and saw a great opportunity to join... Read more »

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Hi! I’m Todd Burns, new Sr. Account Manager with OpenSesame. I appreciate Erin, Josh and Don taking me through the gauntlet and providing an exciting opportunity with a growing company. I’m thrilled to be joining such a great group of individuals.

I’ve worked in high tech sales forever and saw a great opportunity to join a fast moving startup like OpenSesame. I’m most excited to make sales calls that don’t need to include a Solutions Engineer, an integration expert, a Deployment Engineer and the Product Mgr on every call! I sincerely believe in the viability and universal need for eLearning which is an industry I see as adaptable and in high demand. It is a great time to be a part of this team and learn this industry.

Growing up an Air Force brat, I lived in a lot of places and never set roots for more than three years until I went to college (University of Idaho, GO Vandals!). After college I was a snowboard bum for a season before moving to Seattle. Met a girl there who actually lived in Portland and bam, I became a Portlander. I got into tech in the late 90’s with WebTrends during their heavy growth period. After more than six years there, I worked with smart folks at Digimarc, Axium and most recently Janrain where I spent the last 4.5 years.

My wife Elisha (Director of Organizational Change at PGE) and I have two wonderful kids, Landon and Merritt, (11 and 8), one worthless cat and a bunch of even more worthless fish. We live in Cedar Mill, not far from St. Vincent for you eastsiders.

I spend most of my free time shuttling kids between gymnastics, football, soccer, karate and now lacrosse! I play softball in two adult (read: Old Guy) leagues, snowboard regularly and have season tickets to both the OSU Beavers and Portland Timbers. Sports is definitely in our blood. I’m a music junkie, love live shows but also just enjoying hearing new bands. I’ll listen to most any genre and always have something odd playing in my car! I’m the guy you call at midnight asking “Who sings this?”

Please stop by (literally or virtually) and say hi – so many faces, so little time. I look forward to a prosperous and engaging year for all of us!

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What Role Does Self Directed Learning Play in Talent Development https://www.opensesame.com/site/blog/what-role-does-self-directed-learning-play-talent-development/ https://www.opensesame.com/site/blog/what-role-does-self-directed-learning-play-talent-development/#respond Thu, 12 Mar 2015 00:00:00 +0000 /site/?p=1785 For centuries, we have been fascinated by autodidacts, people who teach themselves immense amounts of knowledge and go on to accomplish great things. From the Wright brothers and Benjamin Franklin to Steven Spielberg and Jimi Hendrix, we are naturally drawn to unorthodox success stories outside the confines of education. After all, who hasn’t daydreamed about... Read more »

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For centuries, we have been fascinated by autodidacts, people who teach themselves immense amounts of knowledge and go on to accomplish great things. From the Wright brothers and Benjamin Franklin to Steven Spielberg and Jimi Hendrix, we are naturally drawn to unorthodox success stories outside the confines of education. After all, who hasn’t daydreamed about dropping out of school, founding the next Facebook or Microsoft, and making billions?

Autodidacticism is defined as the act of teaching oneself about a subject in which one has no formal education. This typically involves extensive reading and independent research on a subject. There are many proponents of self study in modern education, and yet, there is disagreement about the role that it should play. Slate published a summary of a report arguing that autodidacticism is rare enough that we should still be prioritizing traditional education. As elearning bridges the gap between guided learning and self study, we’re pretty interested in how it’s changing education and training.

So why is self study so popular?

The image of the self taught genius is appealing because it speaks to the exceptionalist nature that’s present in most Americans. UCLA reported that the majority of college freshmen described themselves as “exceptional” or “above average” in school. The problem is, of course, that 50% of the population is statistically below average. It’s a bias that leads most people to think that they are “better” than standardized education, and that they could be just as successful as Bill Gates or Mark Zuckerberg. Humans also display a type of bias known as a clustering illusion, where we put too much emphasis on small “patterns” or “clusters” within vast sets of data. Because autodidacts are both impressive and unusual, we focus on their achievements while ignoring the countless successful individuals who do pursue formal education.

Does this mean autodidactism is a myth?

Two Dutch researchers argue that self study is not effective for the majority of people, and that most will do better with guided learning. However, this doesn’t necessarily mean that a teacher or instructor has to be present 100% of the time. In fact, studies have shown that students perform just as well in online learning settings as they do in a physical classroom. And, in many senses of the word, online education is self study. Whether done through elearning like on OpenSesame, MOOCs such as Udacity, or free courses like Khan Academy, it’s done primarily by oneself, and involves internal motivation to complete assignments and readings. However, it is guided and focused enough for anyone to succeed. After all, even Bill Gates, Larry Page, and Michael Dell had guidance and mentorship.

Whether your employees are autodidacts or not, there’s a learning approach that works for everyone, and sometimes that is a blended approach. It’s important to have an understanding of the different learning styles preferences, and work with employees to find the right approach that sets them up for success.

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Educating Caregivers for National Patient Safety Awareness Week https://www.opensesame.com/site/blog/educating-caregivers-national-patient-safety-awareness-week/ https://www.opensesame.com/site/blog/educating-caregivers-national-patient-safety-awareness-week/#respond Mon, 09 Mar 2015 00:00:00 +0000 /site/?p=1786   This week, we’re celebrating Patient Safety Week! We’ve all had that one (or more) sub-optimal experience at the doctor’s office. Whether it’s a general doctor, a surgeon, or your dentist trying to ask you about your week while probing around in your mouth, there’s no question that some practices are clearly more safe and... Read more »

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This week, we’re celebrating Patient Safety Week! We’ve all had that one (or more) sub-optimal experience at the doctor’s office. Whether it’s a general doctor, a surgeon, or your dentist trying to ask you about your week while probing around in your mouth, there’s no question that some practices are clearly more safe and enjoyable than others. The easiest way to greatly improve the medical experience for patients is to make sure that professionals have access to and participate in an abundance of patient safety training. Here we’ll highlight popular patient safety topics and related OpenSesame courses.

Safe Practices for Avoiding Falls

Patients falls are one of the most common hospital injuries that can be easily avoided. According to the Agency for Healthcare Research and Quality, accidental falls contribute to patient complications in 2% of hospital stays. This doesn’t seem significant, but falls can severely injure or have fatal impact to a few dozen patients every year in the United States. Since Medicare and Medicaid do not reimburse hospitals for costs associated with injuries from falls, it’s essential that medical professionals learn the best methods to prevent this from happening. OpenSesame offers a variety of helpful courses including how to properly lift patients from bed to properly lifting and handling patients. These courses will help medical professionals provide safe care for their patients, while avoiding potential complications.

Medication Adminstration Practice

Another potentially dangerous patient safety topic is medication administration errors. Several key factors may contribute to medication errors, which include illegible orders, errors of omission, and improper dosage or medication selection. Doctors must take responsibility when administering medication to patients to ensure their safety and proper dosages. Several courses on OpenSesame adhere to the Joint Commission National Patient Safety Goals, including Preventing Medication Errors and The Medical Errors Ebook. These courses will help medical professionals recognize potential sources of errors so they can reduce the number and impact of preventable adverse events in practice.

Safe Medical Practices Training

Though falls and medical errors are just a few of many patient safety topics, we’re proud here at OpenSesame to support safe medical practices. Other helpful training courses include Safety Orientation Nursing, Operating Room Protocol, and Patient Evacuation to name a few.

Check out our other courses as part of patient safety week to ensure the best medical practices and the best patient experience!

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Judging a Job by Its Title https://www.opensesame.com/site/blog/judging-job-its-title/ https://www.opensesame.com/site/blog/judging-job-its-title/#respond Thu, 05 Mar 2015 00:00:00 +0000 /site/?p=1787 Job titles are important, and especially to the person wearing (or applying for) the title. And this is exactly why it’s critical for hiring managers to consider the position’s needs and the type of person they want to hire. There are two players in the job search: the job seekers and the companies recruiting. If... Read more »

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Job titles are important, and especially to the person wearing (or applying for) the title. And this is exactly why it’s critical for hiring managers to consider the position’s needs and the type of person they want to hire. There are two players in the job search: the job seekers and the companies recruiting. If you haven’t clearly defined the type of person you want to find your post and apply, you probably won’t be able to reach them. Knowing what your ideal candidate is looking for in their job search is the key to success.

There are two different ways you can go about titling a job position: through SEO or creativity.

SEO Approach

Knowing what your ideal candidates are searching for is critical for most companies. You don’t want just anybody clicking on your link; you want the right potential employees. This means you need to be careful with your position titling. For example, say you’re looking for someone to work in marketing. If you want them to have a high level of experience, say 10+ years, you don’t want to title the position “Marketing Associate” because that sounds like an entry or low-level position. “Marketing Executive” or “Marketing Director” sounds like a position that someone with a high level of experience would be looking for.

The position’s title is the first thing a job seeker sees. If it doesn’t sound like what they’re looking for, they won’t click on it to read the description. If someone has the exact skills you’re looking for and fits the job description perfectly, but the title doesn’t appeal to them, you’ve missed out on a valuable potential employee.

An important first step is to profile the employee you want and figure out what they are likely to search for. Optimizing your post for search engine results will ensure that job seekers will be able to find your post. Time spent on LinkedIn, browsing the profiles of similar job titles to that you’re looking for, will give you an idea of what talents and skills you might look for and include in your post.

Creative Approach

If your company is particularly creative or well known, creative job titles may be the way to go. Organizations like Apple, Method and Quicken Loans use these creative titles like Genius, VP of Misc Stuff to distinguish themselves and have some fun. 

These titles are less likely to be found on searches because they won’t match search terms, so you have to think carefully when making the decision to be creative. You can get around this disadvantage by using accurate and searchable terms in the body of your job description. For example If you title the job “Genius” somewhere in the job description it should say “service technician” to ensure that the job can be found when searching.

When using the creative approach to job titles it is important to ensure titles fit in with company culture. If you have a fairly formal culture, it probably wouldn’t make sense to take the creative approach. A design firm, whimsical company, or advertising agency could reasonably take this approach.

When deciding on a strategy for titling your job postings, evaluate your company and the type of person you’re looking to hire. Once you’ve figured this out and explored the approach you want to take you can pick the best job title to attract the employees you want.

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Feedback: Giving and Receiving Tough Criticism https://www.opensesame.com/site/blog/feedback-giving-and-receiving-tough-criticism/ https://www.opensesame.com/site/blog/feedback-giving-and-receiving-tough-criticism/#respond Tue, 03 Mar 2015 18:19:56 +0000 /site/?p=1788 Feedback is a response to someone’s behavior or work that can be formal or informal. It can come from an employee review or the need to address an issue. Positive feedback is always welcomed, but often times negative feedback is incredibly difficult for both the person who has to give it and the one who... Read more »

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Feedback is a response to someone’s behavior or work that can be formal or informal. It can come from an employee review or the need to address an issue. Positive feedback is always welcomed, but often times negative feedback is incredibly difficult for both the person who has to give it and the one who has to accept it.

Unfortunately giving and receiving feedback is an integral part of being coachable and a team player. As an employee, friend, or supervisor, it’s important to master the ability to effectively give and gracefully receive feedback. Most people say they want to be evaluated and they’re open to criticism, but it’s still hard to hear negative reviews of our work.

While most of us do all we can to avoid it, constructive criticism is part of life, and you will often be on the receiving end of it. As a leader in the business world, you will also be expected to share this feedback with others. It’s easy to take offense to the opinions of others, even if they have good intentions, and it’s hard to convey difficult opinions without causing hurt feelings. Let’s look at the keys to communicating and receiving tough feedback. 

2 keys to communicating tough feedback:

1. There’s a place and time 

If you know feedback is going to be hard to hear don’t deliver it in a public place. No matter the topic, this conversation is private. Negative criticism is rarely appreciated and an audience only makes it more difficult and awkward for the person receiving the feedback. It is also important to be emotionally sensitive. If an employee is angry they are unlikely to be as receptive to feedback or willing to have a tough conversation. You’ll benefit from waiting until they’ve calmed down. Choosing the right time and location to provide difficult feedback sets the tone for the conversation; this kind of feedback can be either confrontational or educational depending on how you share it.

2. Be specific

Instead of telling an employee they’ve heard complaints about their project, their presentation wasn’t up to par, or they aren’t meeting expectations, figure out exactly what they need to work on. Specifics are important. When did the problem behavior take place, what was the task, how did it impact others, how did it impact their work, what can they do about it? Providing a blanket statement like “you aren’t meeting expectations” doesn’t help anybody. The more specific you are, the more you can help them improve on behavior, instead of simply guilting them for any shortcomings.

2 keys to accepting tough feedback:

1. Be open to feedback

When someone is offering you feedback, they rarely intend to attack you. It is much more likely that they’ve seen something that needs addressing. Instead of reacting in anger, take a moment to remind yourself not to take the criticism personally. While you’re listening it helps to convey a lack of defensiveness in your tone and body language, if you’re tense they’ll tense up too. Once the conversation gets defensive, it is a lot less likely to be productive.

2. Seek specifics

Evaluate the feedback and attempt to understand it. Instead of jumping to hurt feelings, try to see this as an opportunity to learn and improve. Practice active listening and ask clarifying questions. If you are receiving negative feedback it is important that you have examples of problem behavior. Remember, this is an opportunity to learn. The more feedback you get, positive and negative, the more you learn from your mistakes, a quality that is incredibly valuable in an employee.

To learn more about giving and receiving feedback browse OpenSesame’s extensive selection of courses on the subject.

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A Word from the OpenSesame Development Team: February 2015 https://www.opensesame.com/site/blog/word-opensesame-development-team-february-2015/ https://www.opensesame.com/site/blog/word-opensesame-development-team-february-2015/#respond Fri, 27 Feb 2015 00:00:00 +0000 /site/?p=1789 We’ve been off to a great start in 2015! There have been lots of exciting changes in our marketplace over the past month or so as we’ve rolled out a website redesign…if you haven’t already experienced them first hand on www.opensesame.com, you can do so now or read on for an overview of some of... Read more »

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We’ve been off to a great start in 2015! There have been lots of exciting changes in our marketplace over the past month or so as we’ve rolled out a website redesign…if you haven’t already experienced them first hand on www.opensesame.com, you can do so now or read on for an overview of some of the new features.

Mobile Responsive Design

We have changed a lot about the site, beyond just the look and design of it; we’ve also changed some of the underlying structure so that it is now mobile responsive. What does that mean exactly? It means that our site automatically adapts to your device and environment. So, whether you are on a desktop, mobile, or tablet device, the display will automatically adjust the content and navigation to optimize the display for you. Ideally, this will minimize how much resizing and panning you’ll have to do on mobile devices to see all of the content.

Browse Courses Overlay

In the top navigation, we added a “Browse Courses” option that will give you quick browse access to easily scan through our entire marketplace’s categories of training, along with all of the sub-categories available in each topic area. This option is accessible from any page within the new design. In addition to providing a nice overview, it also links you right to the page with courses relevant to each topic for simple location of training courses.

Explore Pages

In addition to our existing search options, we’ve added a new way to review available training option. We have added an “Explore” system that will allow you to explore relevant content to a particular topic. In addition to including carousels of courses, we have also added Top Rated courses within a category, relevant sellers, staff picks, and blogs related to the category. Explore is a great option for folks who don’t know exactly what course or keyword to search for, but rather want to explore what options are available. Starting exploring now!

 

Course Pages

Even our individual course pages received a facelift. With the redesign on the course pages, we’ve made an effort to bring the most important information up to the top of page. We’ve also worked to make the information more easily scannable – from prices, ratings, system requirements, and other course description information. We’ve exposed more information around the course ratings and reviews, so that our customers have increased visibility about what others have thought about the course.

About Us

If you’re curious about the team behind the marketplace, our About page is the place to go! Here you can learn a little more about OpenSesame, what we do, why we do it, and the people that make it all happen. Scroll through the team in the new “Meet the Team” feature towards the bottom of the page. We love getting to know our customers, and we want you to get to know us!

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Check Your Stress Levels https://www.opensesame.com/site/blog/check-your-stress-levels/ https://www.opensesame.com/site/blog/check-your-stress-levels/#respond Thu, 26 Feb 2015 00:00:00 +0000 /site/?p=1790 Whether we like it or not, stress is a part of our daily lives. From work and school to family and bills, everywhere we turn there seem to be stress-inducing subjects. Even things we love can cause us stress; for me personally, despite the fact that I love school and all my classes, the words... Read more »

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Whether we like it or not, stress is a part of our daily lives. From work and school to family and bills, everywhere we turn there seem to be stress-inducing subjects. Even things we love can cause us stress; for me personally, despite the fact that I love school and all my classes, the words “midterm” and “final” can cause me minor heart attacks.

With busy lives, it may seem like there’s no hope in reducing your stress levels, and the thought of trying to do so may even be somewhat stressful, but there are a bunch of small habits you can easily adopt which can help in reducing your stress. This is not to say that all stress is bad though and that you must get rid of all the stress in your life, as described in an earlier post Why YOU Need a Little Stress in Your Life!, but too much stress is never good. Follow a few of these simple steps to help destress your life!

Just a Few Minutes

Although it may seem like if you just power through and get the job done your stress will disappear, this thought process could actually be harming you. By refusing to take a break you’re tiring yourself out and causing unnecessary tension, which in turn can cause yourself even more stress without you even realizing it. If you instead decide to take just a few minutes and do something for you, when you return to the “real world” you will have a clear head and be more relaxed, which can help you to focus better and get the job done quicker. A few options: 5-15 minutes of meditation, 15-30 minutes of yoga or exercise, a walk around the block, a 15 minute nap, or something else of your choosing! Taking that time out of your busy day will help you maintain a healthier level of stress and feel better about yourself.

An Apple a Day

The saying “an apple a day keeps the doctor away” may be used on children to get them to eat healthier foods, but everyone should keep that idea in the back of their minds. Eating healthy has countless benefits, the biggest being to your health. When stressed, many people eat more, and what they are eating tends to be unhealthy junk food, while others just don’t eat at all when they’re stressed instead. Both of these decisions can be extremely unhealthy, not just for your body, but your mental health. Your brain needs healthy food to function at an optimum level, so when you’re stressed eating a healthy salad or an apple can help you to feel better and think more clearly. When you eat healthier, your body thanks you for it and you will feel energized and less stressed.

Another Look at Stress

Eating healthy and taking some time to relax are two great ways you can help to destress your life, but if these aren’t working for you check out some of the great courses OpenSesame offers on stress. Do you know that you’re stressed but don’t know where it is coming from? Before you can destress you need to be able to recognize where the stress if your life is coming from so you can work on it. But what if the stress in your life is being caused by something you can’t control? Learn how to deal with stress when life gets out of your hands.

Sometimes its as easy as taking a deep breath or closing your eyes for five minutes, but times stress cannot be gotten rid of so easily. Do you have any stress-relieving tricks? Share them with us in the comments below!

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Do You and Your Team Manage Your Time Effectively? https://www.opensesame.com/site/blog/do-you-and-your-team-manage-your-time-effectively/ https://www.opensesame.com/site/blog/do-you-and-your-team-manage-your-time-effectively/#respond Wed, 25 Feb 2015 17:41:01 +0000 /site/?p=1791 February is Time Management Month, so as the month comes to an end, we’re once again featuring courses to help you master your time and get organized. Managing time can feel like an overwhelming task; luckily, there are many resources available such as our time management training to help you get control over your time.... Read more »

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February is Time Management Month, so as the month comes to an end, we’re once again featuring courses to help you master your time and get organized. Managing time can feel like an overwhelming task; luckily, there are many resources available such as our time management training to help you get control over your time. Whether you’re always out of time or feeling like you have too much (which at times can be just as much of an issue!), elearning courses can teach you the skills you need. 
 
Check out these great courses: 
 
Improve your judgement and decisiveness skills with this two-hour course on business acumen. Learn to see the big picture and recognize that your decisions, no matter how small, will effect your bottom line—empower your employees to do the same. Gain a business advantage and increase your critical thinking today!
 
Use these strategies for sales success with your team. Increase your sales while reducing your selling time with this two-hour course on time management. Help your team eliminate time wasters and take steps to prevent burnout and keep energy up in your workplace. Ready to gain a higher return? Share this course with your team!
 
Ever find yourself distracted, with attention wandering? We’ve all been there! If you’re ready to improve your focus, this one-hour course can help. You’ll get familiar with the methodologies, philosophies, and practices related to managing focus. Also covered are the benefits, strengths, and weaknesses of different focus management techniques.https://www.opensesame.com/c/effective-leaders-guide-time-management-training-course

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Celebrate World Bartender Day with Training! https://www.opensesame.com/site/blog/celebrate-world-bartender-day-training/ https://www.opensesame.com/site/blog/celebrate-world-bartender-day-training/#respond Tue, 24 Feb 2015 16:39:08 +0000 /site/?p=1792 The 24th of February may seem like just another day on the calendar, but it is also known as World Bartender Day! World Bartender Day is a day meant to recognize the hard work, patience, and great service bartenders provide to us. It isn’t a job for the faint of heart or the short of... Read more »

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The 24th of February may seem like just another day on the calendar, but it is also known as World Bartender Day! World Bartender Day is a day meant to recognize the hard work, patience, and great service bartenders provide to us. It isn’t a job for the faint of heart or the short of temper. In honor of this day, OpenSesame is highlighting a few of our bartending-related courses for you!

Become a Bartender Yourself!

Feeling left out of the appreciation? Become a bartender yourself! If you have patience, a love of mixing drinks, and great interpersonal skills, bartending could be a good career move. Even if you don’t want to work as a bartender, these skills can make you popular with your friends! Learn everything you need to know from correct drink measurements to their various nicknames. Little may you realize that in order to be a great bartender, you must have a wealth of knowledge on the subject of bartending, serving, and bar procedures. Even if you’re already a bartender, you can still learn a few things, and this course on The Bartender is a great place to learn a few tips on conversing with customers and how to interact with other members of the bar staff.

Learn How to Cut Someone Off

Whether or not you’re a bartender, knowing how to deal with intoxicated people is a very important skill. Learn how to recognize when someone has had too much to drink and acquire some great tips on how to cut them off from having any more, without causing backlash or losing their patronage. Cutting someone off isn’t easy, and it isn’t usually fun, but knowing how to do it well can save a lot of trouble.

Broaden Your Drink Library

Despite generally being a place to go get a beer or a mixed drink, bars serve a whole array of alcoholic beverages, including wine. If you’re new to the bartending industry, you may want to brush up on your wine knowledge with the Introduction to Wine training course, as knowing enough about wine to offer a customer a recommendation is a very beneficial skill to have. Learn about the different types of wine and the various colors, smells, and tastes of each one so you can share this knowledge with your wine-loving customers.

Every state has its own unique laws in regards to the selling and serving of alcohol, so whether or not you are or want to become a bartender, reviewing a course on the laws pertaining specifically to your state is never a bad idea.

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Why You Should be Using Twitter as a Learning Tool https://www.opensesame.com/site/blog/why-you-should-be-using-twitter-learning-tool/ https://www.opensesame.com/site/blog/why-you-should-be-using-twitter-learning-tool/#respond Mon, 23 Feb 2015 17:30:11 +0000 /site/?p=1793 How do we learn? Who do we learn from? As humans, the easiest way for us to learn is from experience, and the more practical way for us to learn is from each other. Luckily social media has made it easier than ever for us to communicate and teach each other with ease. Twitter is starting... Read more »

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How do we learn? Who do we learn from? As humans, the easiest way for us to learn is from experience, and the more practical way for us to learn is from each other. Luckily social media has made it easier than ever for us to communicate and teach each other with ease. Twitter is starting to be utilized in classrooms and virtual-learning situations to supplement and encourage a shared learning experience.

Twitter is a 140-character microblogging site. It represents social media culture and the increased integration of real life into social media. But Twitter isn’t just a casual experience shared among friends. Businesses are increasingly moving onto this platform to better communicate with their consumers, journalists are sharing their stories virtually instead of through traditional media, and Twitter is beginning to play an integral role in learning.

Here are five ways Twitter can be an effective learning tool in your classroom:

1. Motivate students to follow the news

The younger the generation, the more they seem plugged in to social media. In this digitized day and age, social media can be all about sharing excessive details about your life and cat memes, or it can be used as a learning tool. Creating a class Twitter account and sharing links to breaking news can go a long way to facilitate discussions and generate interest in what is going on in the world. This can be used for any type of class including history, economics, government, journalism, business classes, and more. Twitter is an excellent way to get students involved in a larger conversation.

2. Live Tweeting

One of the reasons Twitter is so effective is its ability to microblog live. If students are attending a lecture or event, the ability to Tweet during the event encourages students to ask questions and learn from each other. These Tweets can be used for further conversation online or even in the classroom.

3. Connect & chat with professionals

Professionals in every industry are on Twitter. If students have questions, want to see what’s new, or are just curious it is incredibly easy to connect with them.

4. Post class materials & encourage note-sharing

Students learn best together. Twitter can be an effective tool to facilitate this group discussion and share materials with students.

5. Take a poll or start a discussion

It is possible to keep students involved in their own learning through discussions, sharing, and polls. This is an easy way to see how ready students are for a test, who has read a certain article, how they feel about a particular passage in a book, or anything else. Ask students to tweet a weekly question or curiosity. You’ll be impressed by how easy it is to get students involved via microblogging.

Twitter might limit you to 140 characters, but the ways you can use those characters are limitless. Give Twitter a role in your classroom or training session and you might just see less people tweeting about what they want to have for dinner, and more people tweeting about what they’re learning.

Check out our free training courses: Beginning Twitter for Professionals and Beginning Twitter for Professionals Pt. 2 to learn how Twitter works and how to use it.

Have any creative ideas for ways to use Twitter as a learning tool? Leave a comment!

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How Much is Having Stressed-Out Employees Costing You? https://www.opensesame.com/site/blog/how-much-having-stressed-out-employees-costing-you/ https://www.opensesame.com/site/blog/how-much-having-stressed-out-employees-costing-you/#respond Fri, 20 Feb 2015 16:42:44 +0000 /site/?p=1794 How much is having stressed out and sleep deprived managers and staff costing your business? Does investing in corporate wellness really make a difference? My guess is stressed out and sleep deprived staff are costing you A LOT financially, emotionally, and physically. Who really has the time to address these issues in your business? You... Read more »

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How much is having stressed out and sleep deprived managers and staff costing your business? Does investing in corporate wellness really make a difference? My guess is stressed out and sleep deprived staff are costing you A LOT financially, emotionally, and physically. Who really has the time to address these issues in your business?

You might well say it’s not my concern if people are stressed out. Well listen up to these two fact! It might scare you a little about how much it really is effecting your financial situation & bottom line…not to mention the general level of productivity of your staff. And those at the top of their game, the leaders, the CEO’s, CFO’s, and business owners, are the most likely individuals not coping with work and life due to “the two biggest” health epidemics of the 21st Century.

How much is the stress epidemic costing you?

Back in 2012, the World Health Organisation said stress affects 66% of all employees. That’s two in every three people working in your organisation claiming to be having difficulty dealing with tasks at work because of stress. It is costing American businesses up to $300 billion EVERY YEAR.

What about a good night’s sleep?

The shocking findings of a Study by the Harvard Medical School, released in January 2013, claimed 30% of staff & managers had poor job performance as a result of insomnia (http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3157657/). It’s costing the US economy $63 billion every year. Combine stressed out staff with your people NOT getting a good night’s sleep & your business is being run by “the living dead.”

It’s costing billions of dollars to the American economy, let alone adding in the international economy; it’s only getting worse.

Honestly ask yourself, if you had to rate your stress levels and lack of sleep, would you say you’re operating at better than 50% yourself? My guess is that it’s way lower than you’re really prepared to admit. That’s because we always tell ourselves little lies like: “I’m okay, suck it up and get to it” and another of my personal favourites “harden up.” How can you ask and expect your managers and staff to be fully firing on all cylinders if you’re just keeping yourself together?

Have you considered that “Corporate Wellness” is something to invest in?

It should be a priority in terms of cost vs outcome for staff and your bottom line. It’s the cheapest form of any type of “staff training” you will ever invest in. It will pay you back thousands, if not millions of dollars. There are options for you to get control back of your mental state & physical well being. Are you motivated by having happier, more productive employees and managers and want to make more money? Then listen up!

I’m well qualified to offer some hope. My own 20+ year consulting business deals with these issues every day, assisting our clients to really understand how debilitating these two issues are. We have seen how the effect of the inception of a corporate wellness process has massively shifted the bottom line of businesses and how much happier and more productive people are.

Shock, horror…you say they are actually enjoying their work and are more willing to come in and be productive? Sick numbers leave numbers are down too. Does this resonate with you? Maybe not yet!

Take a few minutes, OPEN your eyes to your business and what is happening around you.

This is what we see when we go into a business:

  1. Not addressing these issues leads to a lack of productivity up to 50%
  2. Sleep deprivation and stress levels rising
  3. High staff turnover (very costly to replace)
  4. Weight gain
  5. Physical and mental exhaustion
  6. A feeling of being in a state of greyness and blurr.

But wait there’s more! The outcome of NOT attending to corporate wellness:

  1. Leads to poor decision making
  2. Infighting with staff
  3. Lack of leadership at all levels
  4. Lack of self responsibility by individuals to participate in a positive way in your organisation
  5. Not to mention the increase you see in staff of the dreaded D word—The black dog of Depression.

This ALL affects your bottom line in more ways than one, for the better.

Much of this can be turned around. You can start taking full responsibility for things to change and it must start with the LEADERS of any business. Taking a few minutes every day to look after yourself, to gain a sense of control and quietness within, is the first step forward. To manage your own stress and to get a good night’s sleep is key. Setting up good small changes in habits to support the shift is all that’s needed.

You WILL start making better decisions and the feeling of just spinning your wheels will go. You will have better relationships and a better bottom line? But who has the time for taking care of yourself?

Time is a massive issue for business – we all want to use it better, but HOW do we make the shift?

This is why I designed the Corporate Wellness tools to assist businesses and my own clients to overcome some of these issues.

The tools designed by Body Mind Breathing are VERY quick and VERY easy to learn, with only seven minutes for one class. Many of the classes are designed to be done in public and take less time than it does for a tea break. They directly address the issues around mindfulness, stress & anxiety, sleep deprivation, superfast relaxation, headache relief, getting your energy back, and pain relief. They are just so useful and so beneficial for yourself and your staff. They have been tried and truly tested by thousands of professionals and staff who now bring them into their daily lives.

It’s a VERY small investment for a VERY BIG turnaround in your own personal satisfaction with your life and business. Your staff will shift with in a few days of actually doing the classes. What is stopping you now from making this seemingly ONE very small change for a massive payoff? Go and check out for yourself the Corporate Wellness 7 Classes – 7 Minutes to Calmness & Clarity Courses here on OpenSesame.

Millie Swann is a Master Teacher of Meditation & Yoga – her knowledge & skill has been extensively tested by thousands of students. Many of her students are busy professionals, students & everyday people who just want to live a happier & calmer life.

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Not-Your-Average Valentine's Post: 5 Tips to Keep Your Relationships Healthy https://www.opensesame.com/site/blog/not-your-average-valentines-post-5-tips-keep-your-relationships-healthy/ https://www.opensesame.com/site/blog/not-your-average-valentines-post-5-tips-keep-your-relationships-healthy/#respond Thu, 19 Feb 2015 17:08:40 +0000 /site/?p=1795 With Valentine’s Day still in the air (and all of February being Relationship Wellness Month), it’s hard not to focus on the good, the bad, and the ugly of relationships. Let’s face it—good relationships take work to build and even more work to maintain, but the results can be quite rewarding. Though you may be... Read more »

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With Valentine’s Day still in the air (and all of February being Relationship Wellness Month), it’s hard not to focus on the good, the bad, and the ugly of relationships. Let’s face it—good relationships take work to build and even more work to maintain, but the results can be quite rewarding. Though you may be tired of reading about “Top 10 Ways to Get Him/Her to Like You” or other sappy dating insights posts, relationships can be much broader than the romantic kind. In particular, developing positive relationships in your workspace is essential to cultivating a healthy office culture and uniting coworkers around a common mission. Here are five tips to keep your relationships (whatever type they may be) healthy and positive!

1. Accept differences – you may learn from them!

Different ways of thinking help us think of new perspectives and approaches to tackle problems. Sure, we may feel more comfortable with other people who understand our point of view, but the novelty of sameness soon fades. Life would be so dull if we all saw situations the same way. Some of the best relationships and greatest discoveries come from a little friendly challenging and acceptance of difference.

2. Listen effectively.

What did I just say? I said, listening is a crucial skill in building a relationship because it shows that we understand and care. Active or reflective listening is challenging, but some helpful techniques can make the job easier: Restate or rephrase your understanding of the message Verify the speaker’s message and ask for feedback Ask questions! These tips may seem obvious, but these distinguish active listening and make a conversation effective.

3. Give people time.

We’re all in a rush, but giving someone the time to ask questions or collaborate is essential to building a positive relationship. Giving someone time means not only listening, but also being present and appreciating that person’s company or opinion in the moment. Not only will they feel valued, but you might gain something quite positive from the interaction.

4. Develop your communication skills.

One of the biggest dangers in the workplace is when we assume someone understands what we mean, but in fact they believe something quite different. Poor communication in the workplace can lead to a culture of blame and stress. It’s never fun to feel like we don’t understand something or we’ve been misled, so asking many questions to understand goals and communicating goals effectively is essential to a positive workplace.

5. Learn to give and take feedback.

Providing constructive feedback is the heart and soul of effective work and achieving goals. Often, we can’t complete large tasks alone! Learning to provide feedback and receive feedback will help others recognize their own personal potential and will help you forge beneficial relationships. Receiving feedback will help you recognize your blind spots through a different perspective.

Every relationship teaches us something new and building healthy, positive relationships will help make us feel happy, fulfilled, and supported. OpenSesame offers a wide variety of relationship building and relationship management courses which will help you maximize your potential and ensure that individuals within your organization feel united towards a common mission build on trust.

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Are Your Employees Safe in the Workplace? https://www.opensesame.com/site/blog/are-your-employees-safe-workplace/ https://www.opensesame.com/site/blog/are-your-employees-safe-workplace/#respond Wed, 18 Feb 2015 17:39:18 +0000 /site/?p=1796 Safety in the workplace is a critical concern for companies in all industries. No matter whether your team works in a office or at a construction site, knowledge of safety and first aid can save lives and improve working conditions. As a manager, it’s your responsibility to make sure your team studies up on safety... Read more »

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Safety in the workplace is a critical concern for companies in all industries. No matter whether your team works in a office or at a construction site, knowledge of safety and first aid can save lives and improve working conditions. As a manager, it’s your responsibility to make sure your team studies up on safety and is ready to take on challenges from fire situations to first aid emergencies. 
 
We’re featuring safety courses this week, especially designed for a variety of environments and workplaces such as our fire extinguisher safety training course.
Keep your team safe today!
 
This quick, three-minute video is perfect for giving your employees an overview of fire safety and how to protect themselves in the event of an emergency. Ensure your team knows how to both prevent fires and respond if a fire should occur with this mobile-friendly course, part of the Safety Bytes collection.
 
Any technicians and electricians working for your company should know the basic principles of electricity—this 30-minute course provides an overview and then the building blocks to move on to more advanced topics and understand the principles of operation for specific equipment found on the job.
 
From a basic bandaid to more involved CPR, first aid in the workplace is important for all employees to know. Having someone with the ability to help in a situation requiring first aid can make health scares manageable and even save lives. Using simulation and video, this 20-minute course teaches your team valuable basic first aid skills.

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Are You Always Out of Time? https://www.opensesame.com/site/blog/are-you-always-out-time/ https://www.opensesame.com/site/blog/are-you-always-out-time/#respond Tue, 17 Feb 2015 19:42:43 +0000 /site/?p=1797 We live in a world of limited resources, and the most limited of resources is time. Easily wasted and impossible to get back, time is the only resource required for every aspect of your life. February is Time Management Month, so we’re doing a lot of thinking about we manage our time! Unfortunately time management isn’t... Read more »

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We live in a world of limited resources, and the most limited of resources is time. Easily wasted and impossible to get back, time is the only resource required for every aspect of your life. February is Time Management Month, so we’re doing a lot of thinking about we manage our time!

Unfortunately time management isn’t just a nice sounding buzzword for your resume, it’s a very necessary skill for both work and personal life. Time management is the ability to plan and control how you spend the very limited hours in your day. Having excellent time management skills helps you prioritize your responsibilities to get everything done. Failing to possess these skills results in procrastination, problems with self-control, and interpersonal problems.

To help you manage your time in the inevitable busyness of life, we’ve compiled a list of 3 things you need to be thinking about when attempting to schedule and manage your time. You can also check out one of our online time management training courses available through OpenSesame.

1. Prioritize your life

This isn’t as easy as it sounds. It is too easy to start your day on social media and by checking your email and fail to save enough time for important tasks. This kind of priority problem sucks away all your free time and leaves you feeling busy and generally unfulfilled. It causes problems at work and in your social circle because you can never give the important people and tasks in your life the attention they deserve. Instead you need to focus on giving time to the important things in your life first. You will always have time to check emails and social media, but if you focus your time on those distractions, you don’t save time for the important things. For a visual example of how to prioritize watch this fantastic video: The Productivity System.

2. Learn to say “no”

If you say yes to every task asked of you chances are you will take on more responsibilities than you can handle. Being a great employee doesn’t necessarily mean doing as much work as possible, it means producing consistently high quality work. If taking on too many responsibilities gets in the way of your work quality you need to be able to say no. This article by Forbes gives a basic layout of how to say no at work.

3. Set goals

Make lists—lists of goals for the year, quarter, month, week, and day, recording what you want to do and what you’ve done. If you haven’t written down your goals you’re likely to forget them, put them off, or let the idea that “you didn’t really need to do that anyway” take over. Setting goals helps you keep track of where your time has gone and where you want it to go.

Time management is the key to personal organization. Start practicing your time management skills and you’ll see results quickly. The piles of work that keep you awake at night will shrink, your persistent headache will be a distant memory, and your relationships with friends and coworkers will be better than ever.

Prioritizing, saying no, and setting goals are only a few of the many strategies for managing your time. No one strategy works for everyone; check out OpenSesame’s full time management catalog to find the strategy that works for you. For more advice on time management strategies see what elearning guru Kevin Thorne has to say here.

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The Innovation Desk: How Autodesk Inventor is the Key to Innovative Success https://www.opensesame.com/site/blog/innovation-desk-how-autodesk-inventor-key-innovative-success/ https://www.opensesame.com/site/blog/innovation-desk-how-autodesk-inventor-key-innovative-success/#respond Mon, 16 Feb 2015 18:11:02 +0000 /site/?p=1798 Thomas Edison said: “Genius is one percent inspiration and 99 percent perspiration,” but he sure didn’t have Autodesk Inventor. In honor of today being Innovation Day, we’re shining the spotlight on Autodesk Inventor and how this software can work for you! This 3D Mechanical CAD software is excellent for creating 3D prototypes of just about... Read more »

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Thomas Edison said: “Genius is one percent inspiration and 99 percent perspiration,” but he sure didn’t have Autodesk Inventor. In honor of today being Innovation Day, we’re shining the spotlight on Autodesk Inventor and how this software can work for you!

This 3D Mechanical CAD software is excellent for creating 3D prototypes of just about anything and can turn your imagination into reality. With modern technology, it’s easy to get rid of that 99 percent perspiration and create genius products easily and seamlessly. In fact, Inventor includes an integrated motion simulation and assembly stress analysis environment. Users can input different product characteristics and run dynamic simulation tests to see how a product will work under real-world conditions. This post will explore three cutting-edge add-ons for AutoDesk which will help you do endless creative and imaginative things.

  1. Sometimes design engineers need to “automate” the design process to get to the next level of productivity. Autodesk Inventor iLogic Essentials 2013 course shows you everything you need to know about the rule-based design add-on for AutoDesk. This add-on helps users simplify the design process by creating rules to use excel for input values, suppressing and activating different features, changing parameters, and opening and closing files. iLogic essentially creates “intelligent” parametric logic components so users can do a whole lot more than basic design. Because this add-on requires little programming knowledge, even beginner programmers can streamline or automate their AutoDesk experience to get a whole lot more out of inventor.
  2. Aside from product designs, AutoDesk inventor is excellent for creating, editing, and managing appearances and styles. The Autodesk Inventor 2014 Appearance, Materials, and Styles course covers the basics of appearance and drawings styles. It also shows users how to use the style and standard editor to create their own styles and style libraries for future reference.
  3. Want to draw and render your designs quickly and effectively? The Autodesk Sketchbook Pro Course helps users quickly create ideas by sketching them with drawing and color tools in this drawing and illustration software program. Sometimes ideas are easily laid out in a 2-D layout. These helpful coloring techniques and drawing basics will give you an understanding of the visual presentation.

Innovators can benefit from just about any visual and product-design tool. OpenSesame offers a wide variety of other Autodesk courses such as Complete Character Walk Animation Tutorial, Autodesk Navisworks 2013 Bundle, and Autodesk Inventor 2014 Frame Generator that help users master design skills and create the best products possible. With these helpful tools, genius becomes 99 percent innovation and not even one percent perspiration.

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Course Development Management for eLearning Teams: The Software Advantage https://www.opensesame.com/site/blog/course-development-management-elearning-teams-software-advantage-0/ https://www.opensesame.com/site/blog/course-development-management-elearning-teams-software-advantage-0/#respond Fri, 13 Feb 2015 17:28:53 +0000 /site/?p=1799 For elearning teams, course content development requires a high degree of organization, more so if you’re outsourcing certain specialties, like the creation of multimedia simulators. To ensure collaboration and balance between course quality and quantity, a project collaboration solution is well worth considering, as the creation of digital learning products involves tasks and activities beyond... Read more »

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For elearning teams, course content development requires a high degree of organization, more so if you’re outsourcing certain specialties, like the creation of multimedia simulators.

To ensure collaboration and balance between course quality and quantity, a project collaboration solution is well worth considering, as the creation of digital learning products involves tasks and activities beyond developing learning content, such as resource scheduling and management, task fragmentation and tracking, and approvals.

Course development – the challenges

As in any team-based projects, course development isn’t immune to challenges that can include the following:

1. Unclear responsibilities and failed task handovers

One way to bungle a course development project is by not clearly defining each member’s roles and responsibilities, as well as the dependencies tied to each task. While there certainly are cases when role ambiguity is considered a misdiagnosis, acknowledgment of mutual dependencies is paramount to teamwork and cooperation.

You may have the most talented bunch in the entire course development universe, but if nobody knows who does what and what happens when this or that is completed, chaos is likely to ensue, as ambiguous roles and responsibilities elicit negative after-effects such as:

  • Effort duplication
  • Conflict
  • Failure to meet deadlines
  • Low team morale

2. Multiple systems for data input and management

Word processors, spreadsheets, shared drives, email, flash drives – there are various ways course development updates, files and documents can be shared among team members. However, having multiple and disparate systems to work through shared data can pose a number of problems, namely:

  • Lack of data integrity
  • Data duplication
  • Data inconsistencies
  • Difficulty locating certain files

3. Disconnected planning and execution

Disconnected planning and execution in course development can result in an elearning team’s failure to meet product end specifications. Mismatches entail more work for certain individuals, as content may need to be redone to adhere to the course’s requirements, or in cases where there’s not enough time to perform an overhaul, substandard work quality.

4. Projects that go above budget and fail to meet deadlines

An expected consequence of the combination of all of the above challenges is a project that goes above and beyond budget and time specifications.

So how can these be minimized, if not totally eliminated?

Course development – software advantages

Like you probably already heard many times, “There’s an app for that.” Including cloud-based software adoption in your elearning team’s overall course development strategy poses many known benefits, including but not limited to:

  • Reduced time to market. The ability to automate repetitive but important tasks (e.g., automated notifications whenever new comments to discussion threads are posted, files are shared or updated, approvals are granted, and so on) speeds up and smoothens the product completion process flow.
  • Lower costs. Errors brought about by miscommunication are costly, both in terms of time and money. Further, the visibility afforded by project management solutions lets managers visualize course development process bottlenecks in a timely fashion, so mitigating strategies can be put in place accordingly. The same visibility affords them the ability to make maximum use of their manpower.
  • Accessibility. If your project management software is hosted in the cloud, it can be accessed by authorized users regardless of device, time and location, as long as they’re connected to the Internet, a clear benefit for mobile/remote team members.

Some features offered by cloud-based project/work management suites include the following:

  • Document management. Because documents and various files are essential to creating top- notch content, project management solutions act as a single repository for all your document needs. Members can upload, edit, and share files, and everyone is assured that the document they’re working on is the most up-to-date.
  • Task tracking and control. As the team manager, it’s your job to ensure tasks are carried out as planned. With a dashboard to give you a snapshot into the status of each task or activity, you know whether or not your team is on the right track.
  • Resource management. Teamwork equals task dependencies, and efficient task execution means the people assigned to each task have matching skills and capabilities. As for dependencies, the moment you understand which tasks are giving your people a hard time, you can assign more people to help out, if possible. This way, bottlenecks quickly get addressed, and the process goes on its merry way.
  • Reporting and analytics. Optimum project control and informed decision-making can be carried out with the help of real-time reports showing the project’s actual status, including the productivity metrics of the entire team and individual members. This way, delivery forecasts are as precise as possible, and steps to improve performance can be discussed, implemented, and measured for further improvement.
  • Platform for collaboration. Collaboration, when leveraged to the fullest, can catapult an elearning organization to success. But collaboration doesn’t accidentally happen. At the very least, it requires team involvement and commitment, plus an environment where it’s nurtured and encouraged, hence the need for a collaboration platform that supports uncomplicated communication among team members and other stakeholders. Communication avenues supported by most project management software include status updates, one-one-one chat, group chat, even video chat for the more high-end ones.
  • Automated notifications. With push notifications that people automatically receive through email or as SMS on their phones, approvals and urgent updates reach their intended recipients promptly.

Final word

eLearning course development teams need to leverage existing resources, like people and technologies, to power their success. In the technology department, project management software adoption to foster overall visibility and facilitate smooth transition from one task to another is a path worth tackling.

Maricel Rivera is a freelance business and technology writer who currently manages content for Comindware, provider of breakthrough enterprise software, such as Comindware Tracker for adaptive BPM and Comindware Project for project planning and execution.

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OpenSesame Named one of the 100 Best Companies to Work for in Oregon! https://www.opensesame.com/site/blog/opensesame-named-one-100-best-companies-work-oregon/ https://www.opensesame.com/site/blog/opensesame-named-one-100-best-companies-work-oregon/#respond Thu, 12 Feb 2015 00:00:00 +0000 /site/?p=1800 As OpenSesame’s Community Manager, I’m very excited to announce that OpenSesame has been selected as one the the Top 100 Companies to Work for in Oregon for 2015 by Oregon Business magazine! We’ve worked hard since our founding in 2011 to build a strong company culture and are so proud to be recognized for our... Read more »

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As OpenSesame’s Community Manager, I’m very excited to announce that OpenSesame has been selected as one the the Top 100 Companies to Work for in Oregon for 2015 by Oregon Business magazine! We’ve worked hard since our founding in 2011 to build a strong company culture and are so proud to be recognized for our efforts.
 
Ensuring we have an open and fun culture in which employees thrive is so important to us here at OpenSesame, we have bi-weekly “Culture Club” meetings to discuss issues of culture, hear from our team, and get everyone on the same page about goals. It’s wonderful to be recognized through the positive responses of our employees to the 100 Best survey.
 
We asked our leadership to chime in with their thoughts:
 
OpenSesame is excited and honored to be named one the 100 Best Companies to Work for in Oregon. We strive to create a company culture that is both dedicated and productive, while still fun and a great place to work. I’m proud that our rapidly growing team was selected this year.
-Don Spear, President & CEO
 
We’re thrilled to be recognized by Oregon Business magazine for our efforts in creating an amazing place to work. Building a strong culture, something very important to OpenSesame, is critical in attracting and retaining the talent needed to build a world-class business.
-Josh Blank, Sr. Vice President & General Manager
 
Thanks to Oregon Business for this honor…we can’t wait to see what 2015 brings!
 

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Are You Up-to-Date on Compliance So Far in 2015? https://www.opensesame.com/site/blog/are-you-date-compliance-so-far-2015/ https://www.opensesame.com/site/blog/are-you-date-compliance-so-far-2015/#respond Wed, 11 Feb 2015 00:00:00 +0000 /site/?p=1801 Staying current on compliance, no matter your industry, is crucial, both to ensure employee safety and wellbeing and to avoid costly lawsuits. Laws and regulations change often; and it can be tricky to keep up! When you identify new training needs in your organization, we’ll be here to help—we do our best to keep up... Read more »

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Staying current on compliance, no matter your industry, is crucial, both to ensure employee safety and wellbeing and to avoid costly lawsuits. Laws and regulations change often; and it can be tricky to keep up! When you identify new training needs in your organization, we’ll be here to help—we do our best to keep up with compliance changes and work closely with our sellers to provide the training you need. 
 
This week we’re featuring courses to help you with your compliance needs, whether they include harassment, hiring, fianance, or something else entirely
 
There is a right (legal!) way and a wrong way to go about hiring employees—don’t get caught in a costly lawsuit. It’s essential your company has hiring policies in place when looking to fill open positions. This 10-minute course outlines key steps to take during the hiring process and covers what questions can and cannot be asked in an interview.
 
Have employees in California who need to be educated on AB 1825 and AB 2053? This 2-hour course is a great way to target both compliance topics! Still wondering about the new regulations put in place by AB 2053? Read more here and make sure your leaders are ready to fight harassment and discrimination in the workplace.
 
Anti-money laundering education is critical for employees working in financial institutions to prevent this illegal activity from happening at your company. This 1-hour course educates staff on preventing money laundering and helps establish your financial institution’s requirements for its anti-money laundering (AML) strategy.

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How Do You Know When It's Time to Fire Someone? https://www.opensesame.com/site/blog/how-do-you-know-when-its-time-fire-someone/ https://www.opensesame.com/site/blog/how-do-you-know-when-its-time-fire-someone/#respond Tue, 10 Feb 2015 15:27:02 +0000 /site/?p=1802 If you’re in a position of power, it’s likely the dreaded day will come where you have to fire someone. It is one of the most difficult leadership responsibilities, but it has to be done. The act of firing someone is hard enough, but how do you know when it’s time? How do you know... Read more »

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If you’re in a position of power, it’s likely the dreaded day will come where you have to fire someone. It is one of the most difficult leadership responsibilities, but it has to be done. The act of firing someone is hard enough, but how do you know when it’s time? How do you know when Joe Schmoe has got to go?

Employers are often aware of a troubled employee for weeks, months, sometimes even years before they finally fire them. Occasionally they never fire an employee, even if that employee is a problem. This is in part because the act of firing someone is uncomfortable and often fiercely difficult, and it can be hard to know when it’s really time for an employee to go. Sometimes you may feel the urge to try to turn a difficult employee around, even if its the third, fourth, fifth time you’ve tried. Unfortunately, keeping bad employees on staff doesn’t just negatively impact the quality and quantity of work you assign them, it also affects those around them.

Here are four signs its time for an employee to go:

1. They aren’t performing up to expectations

If you give an employee quotas or expectations and they consistently fail, it’s a sign of a problem. When an employee can’t keep up with their workload, and hasn’t approached you to address the problem, it costs you money. It also causes stress for other employees who are left to pick up the slack. A solution to this may be an improvement plan; this could be anything from moving deadlines to shifting responsibilities towards their strengths. Unfortunately you won’t always see improvement even after action has been taken. In this case it’s better to fire an employee than to keep them on staff and let your other employees’ work suffer.

2. Bad behavior fails to improve

When you confront an employee about performance issues, they often attempt to improve their behavior. If a confronted employee responds with disinterest or worsening behavior, chances are things aren’t going to get better. Similarly, if an employee is disrespectful or rude, regularly late, or misses deadlines, it affects the behavior of other employees. Continuing bad behavior, even after an employee has been given multiple chances to change, is an irrefutable sign it’s time for them to go. To prevent yourself from making excuses for the employee, give them three strikes after initially talking to them before firing them. 

3. They are negative, unenthusiastic, or lack drive

In the early stages of employment employees are often motivated and enthusiastic, but sometimes they lose that motivation over time. Lack of commitment to their work hurts productivity, and a bad attitude hurts morale. Negativity spreads like wildfire, and a problem employee can cause other employees to struggle to focus or complete their own projects. Enthusiasm and drive is necessary for creative problem solving. An employee lacking these characteristics will struggle to keep up with work and will bring down the mood of those around them.

4. You’re getting customer, vendor, or employee complaints

By nature, businesses can only be successful by pleasing their customers and vendors. Complaints happen occasionally but becomes a problem when they are ongoing and about one person. If an employee is frequently complained about, even after you’ve discussed the problem with them, they are hurting your company’s reputation and losing you sales. Your employees need to be a positive representation of your company. Internal complaints are equally important; employee objections need to be taken equally seriously. If an employee is getting complaints from multiple coworkers, it’s a sign they are disrupting the workplace and it’s probably time to fire that employee.

While firing someone is distasteful work, someone needs to do it. Everyone discusses how to fire someone but often forget how difficult it is to gauge when it’s time. OpenSesame offers courses on communication in difficult situations, preventing bad hires, and understanding how to properly fire an employee that can help you know when its time to fire someone and go through with it legally and effectively.

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What Have You Learned? Learn a New Skill Wrap-Up and Free eBook! https://www.opensesame.com/site/blog/what-have-you-learned-learn-new-skill-wrap-and-free-ebook/ https://www.opensesame.com/site/blog/what-have-you-learned-learn-new-skill-wrap-and-free-ebook/#respond Mon, 09 Feb 2015 00:00:00 +0000 /site/?p=1803 Can you believe it’s already February? Where does the time go? It feels like just yesterday that I was publishing our first post in this year’s Learn a New Skill series. And now we’re a month and 10 posts later! Thanks to all of our fabulous contributors! What a great roundup.   Learn a New Skill:... Read more »

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Can you believe it’s already February? Where does the time go? It feels like just yesterday that I was publishing our first post in this year’s Learn a New Skill series. And now we’re a month and 10 posts later!

Thanks to all of our fabulous contributors! What a great roundup.

 

  1. Learn a New Skill: Data, Knowledge, Google Analytics, and You
  2. Learn a New Skill: 5 Skills to Make You More Money
  3. Learn a New Skill: Master Google Search
  4. Learn a New Skill: Become a Writing Pro
  5. Learn a New Skill: Take Care of Yourself with Body Mind Breathing
  6. Learn a New Skill: 4 Different “Languages”
  7. Learn a New Skill: Why You Need to Learn Adobe Photoshop
  8. Learn a New Skill: Fast Track Inserting Symbols in PowerPoint
  9. Learn a New Skill: Create Engaging Visual Content with Canva
  10. Learn a New Skill: 4 Tips to Increase Your Happiness at Work

What was your favourite post? Learn anything particularly interesting? What would you like to see us cover in the future? Let us know in the comments!

Our 2015 Learn a New Skill series was our most popular yet! We hope you’ve enjoyed reading the posts as much as we have…I know I’ve learned a ton. We’ve combined all of the posts into an ebook…download it here!

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INFOGRAPHIC: The Present and Future of Women in Tech https://www.opensesame.com/site/blog/infographic-present-and-future-women-tech/ https://www.opensesame.com/site/blog/infographic-present-and-future-women-tech/#respond Thu, 05 Feb 2015 18:49:49 +0000 /site/?p=1804 The last fifty years have seen a dramatic increase in the number of women in the workforce and the acceptance of women choosing to have careers in exchange for or in addition to raising a family. Because tech is a front-runner in many fields, you’d think the tech industry would be following this trend and... Read more »

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The last fifty years have seen a dramatic increase in the number of women in the workforce and the acceptance of women choosing to have careers in exchange for or in addition to raising a family. Because tech is a front-runner in many fields, you’d think the tech industry would be following this trend and hiring more female workers, but unfortunately this is not yet the case. Instead, the male-dominated industry tends to limit (whether intentionally or not) the number of positions available to women, which overall limits growth and leaves out a valuable demographic. For the tech industry to continue to dominate, it needs to take advantage of its female resources. This infographic gives some background on women in the tech industry and how women workers can benefit the field. While some of the stats are disappointing, there is also growth in the right direction.

OpenSesame is proud to participate in various women-driven tech events here in Portland. Our employees attend the PDX Women in Tech Meetup and we’re excited to encourage the next generation of girls to consider a career in tech through organizations including ChickTech and Girls Inc.

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Are Your Food Service Employees “In The Know”? https://www.opensesame.com/site/blog/are-your-food-service-employees-know/ https://www.opensesame.com/site/blog/are-your-food-service-employees-know/#respond Wed, 04 Feb 2015 20:08:36 +0000 /site/?p=1805 We’re sending some love to the service industry today through our featured courses! We may often focus on business skills, but OpenSesame has plenty of food service and hospitality courses available too. This week we’re highlighting just three of the many. If you’re in the restaurant biz, don’t miss these courses on going green (save... Read more »

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We’re sending some love to the service industry today through our featured courses! We may often focus on business skills, but OpenSesame has plenty of food service and hospitality courses available too. This week we’re highlighting just three of the many. If you’re in the restaurant biz, don’t miss these courses on going green (save the planet!), hand washing (defeat germs!), and food safety (trounce food poisoning!). 
 
Concerned about sustainability in your company? Green business practices not only help the environment, but can also help minimize your costs. Teach your team to minimize waste and develop greener food service practices with this 15-minute course covering topics including recycling, waste management, and cost considerations.
 
Don’t miss this quick-but-thorough, 6-minute course on the importance of hand washing, when to wash hands, and how to properly wash hands. Restaurant employees must know about proper techniques in order to avoid the negative effects that can be caused by unclean hands in a food service environment.
 
Designed for both managers and employees, this 35-minute course presents important concepts, principles, and procedures that help prevent potentially dangerous food service situations such as physical or chemical contamination, pest infestation, and biological contamination by foodborne pathogens.
 

 

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Can a Starship Captain Teach Us About Change (and eLearning)? https://www.opensesame.com/site/blog/can-starship-captain-teach-us-about-change-and-elearning/ https://www.opensesame.com/site/blog/can-starship-captain-teach-us-about-change-and-elearning/#respond Tue, 03 Feb 2015 18:02:36 +0000 /site/?p=1806 Have you ever played a video game and found yourself running into the same obstacle over and over again and struggling to overcome it? Maybe you were playing a shoot-em-up game and you always die in the same dark spot. Or maybe Tetris kicks your butt once it gets into high speed without fail. On... Read more »

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Have you ever played a video game and found yourself running into the same obstacle over and over again and struggling to overcome it? Maybe you were playing a shoot-em-up game and you always die in the same dark spot. Or maybe Tetris kicks your butt once it gets into high speed without fail. On the other hand there might be a puzzle you can beat in record time every single time you play.

Have you ever stopped to wonder what these games might teach you? Solitaire taught me about my abysmal patience, the Oregon Trail computer game taught me more about the Oregon Trail than a classroom ever did, and the typing games I played in elementary school made me the capable typist I am today. Video games and simulations can teach a lot with a little bit of thought and high quality design.

What if you could take advantage of the unique learning qualities of video games and use them as teaching methods? A great example of this is The Change Game by Resilience Alliance (available on OpenSesame). This fantastical course puts you in the role of a starship navigator operating under a new captain, who has some changes in mind. You get to pick characteristics to reflect your experience and character in reality, and play as an avatar whose goal is to keep the ship functional. You solve problems, learn about change, and create a personal development plan all at the same time. And the best part? It’s fun. If you make too many bad choices, your ship crashes. On the other hand, if you’ve learned and are able to apply what you’ve learned, the ship survives and your crew thrives.

Here is what The Change Game looks like! It’s a stellar example of using gaming as a learning tool.

Explore the seven resilience characteristics while also setting up your character.

Interact with characters on board the starship and help them overcome resistance to the changes the captain is putting into place on board.

After each interaction, reflect on your self-ratings for each of these different characteristics.

Thinking realistically, are you ever going to be responsible for the crew of a starship? Maybe some day, but it does seem fairly far-fetched. The point of the game isn’t the game itself; it’s the lesson it teaches you. Prompts throughout the game encourage you to reflect on your strengths and weaknesses, and the characters you interact with display different types of common reactions to change. This innovative take on learning utilizes the powers of gaming to teach a lesson in a way people enjoy. Upon completing the game, you understand the seven characteristics of personal resilience, and you’ve had an experience you are likely to remember.

Making learning fun seems like a great goal; everyone is on board with that. Unfortunately, when it comes down to it, the time to design such an interactive course is rarely taken. Too often we revert back to classic course design because making a game is a lot of work and requires a lot of creativity. Does a game about a starship navigator come to mind immediately when you think about learning how to handle change? The key is out of the box thinking.

The effort that goes into these courses is worth it for the outcome because learners want to take fun courses and you want content to be memorable. Take an anti-theft course and turn it into a detective game, take a nursing course and turn it into a game requiring learners to interact with simulated patients, or take a hazardous materials course and turn it into a spot-the-mistake game. There are infinite gaming possibilities and if something as cool and exciting as working on a starship can teach us about change resilience, any lesson can be a game with a little bit of creativity.

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5 Reasons to Get Started with Office 365 https://www.opensesame.com/site/blog/5-reasons-get-started-office-365/ https://www.opensesame.com/site/blog/5-reasons-get-started-office-365/#respond Mon, 02 Feb 2015 17:39:50 +0000 /site/?p=1807 So you’re planning a vacation, but a pressing project comes up with a deadline the week after. You’re up to your ears in work and don’t know when you’ll find the time to care of everything on your to-do list. Don’t panic—Office 365 is here to help! Just a few decades ago, you probably would... Read more »

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So you’re planning a vacation, but a pressing project comes up with a deadline the week after. You’re up to your ears in work and don’t know when you’ll find the time to care of everything on your to-do list. Don’t panic—Office 365 is here to help!

Just a few decades ago, you probably would have been glued to your office desk no matter what. Now, modern technology including mobile devices and tablets offer a “virtual” office space where you can work from just about anywhere. Microsoft Office jumped right on the bandwagon and created Office 365, which includes a top-of-the-line set of productivity tools that help you create, edit, and share from your PC/Mac, iPad, tablet, or phone in real-time. Here are five reasons why Office 365 can help your productivity and mobility:

  1. Work with team members in real-time: No matter where you are in the world, Microsoft 365 allows you to create, edit, and share documents with team members using Office Web Apps and Microsoft SharePoint. These tools include one Terabyte of storage per user, so you have plenty of space for all of your files. Furthermore, since files are stored online, you share them with people outside of your company whenever necessary and from wherever you are working. Features such as multiparty HD video, content sharing, and shared calendars also help keep you in sync with your team.
  2. Make video or audio calls with Lync: Lync messaging connects people everywhere and is now part of Microsoft Office. Similar to Skype, Lync’s features include video messaging, IMing, and audio calling. This program also makes meetings easy with multi-person calling where you can view up to five members simultaneously and allows you to connect from any device. Lync also automatically adapts to network conditions and allows users to communicate securely anywhere they have connectivity.
  3. Use Onedrive for cloud storage: Onedrive allows you to access all your files from anywhere. As a feature of Microsoft Office 365, you can access important documents from any device, wherever you have network connectivity. By downloading Onedrive onto all of your devices, you can access all your photos and files from almost anywhere, store them, and share them. No matter if you’re at home or on a cruise across the Mediterranean, you can access your files and get your work done.
  4. Use email and manage contacts efficiently with Outlook Web App: With this software, you can brand your email address with your company name to build name recognition and market your business with customized materials that are easy to create. This tool will help you connect with colleagues and customers with a range of communication tools from video conferencing to email and IM to social networking. The Outlook Web App makes storing contacts efficient so you can communicate quickly and effectively.
  5. Interact with mobile devices: Luckily Microsoft Office 365 is not just for desktop computers and laptops. You can access the helpful features from tablets and other mobile devices as well. By mastering Office 365, you’ll learn how to get your work done from anywhere. So what if you’re taking a vacation in Tahiti? Your colleagues may still be fooled that you’re plugging away at your desk!

Microsoft Office 365 is sounding pretty nice, isn’t it? However, mastering a new software platform can take some time and some work. Luckily, Microsoft Office 365 from Sonic Performance Support will help you master this helpful tool in just a few hours of training. This course includes helpful simulations and tutorials as well as in-line quizzes to ensure that you master all the accessibility features of Office 365. This training is also available for your mobile devices so you can begin your training anywhere in the world!

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Learn a New Skill: 4 Tips to Increase Your Happiness at Work https://www.opensesame.com/site/blog/learn-new-skill-4-tips-increase-your-happiness-work/ https://www.opensesame.com/site/blog/learn-new-skill-4-tips-increase-your-happiness-work/#respond Thu, 29 Jan 2015 00:00:00 +0000 /site/?p=1808 Two million Americans quit their job every month because they have antagonistic bosses, not enough recognition, or unfavorable corporate politics. With foreboding deadlines and high-pressure presentations, it’s easy to focus on your frustrations while your stress levels skyrocket. When you become frustrated at work, you probably pull your hair out of your head when you... Read more »

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Two million Americans quit their job every month because they have antagonistic bosses, not enough recognition, or unfavorable corporate politics. With foreboding deadlines and high-pressure presentations, it’s easy to focus on your frustrations while your stress levels skyrocket. When you become frustrated at work, you probably pull your hair out of your head when you hit rock bottom in the board room.

Workplace happiness is rarely measured through qualitative and quantitative measures, and little did you know that there are many ways to assess and increase your happiness in your job. You can have weekly check-ins with your manager, keep a log to rate your level of happiness every day at the office, or you can journal about your feelings at work. Amy Wrzesniewski, a professor at Yale University, says that people who find meaning in their work are more likely to be more happy and successful in their jobs.

Workplace happiness is essential to your emotional well being. When you focus on your happiness, you experience improved productivity, reduced stress levels, and overall pleasure. Companies like Facebook, Google and AOL invite specialized corporate trainers to visit their office to teach employees about workplace happiness. If your company doesn’t have the budget for these trainers, you can be proactive and take charge of your own happiness at work. To increase your happiness at work, here are four tips you can apply instantly:

Inject Fun into Your Work Routine

You can listen to music if you’re working on an extensive Excel spreadsheet, you can create a healthy competition amongst your sales team, or you can suggest an after work activity for your colleagues like kick ball or happy hour. There are many ways to make your job more fun. Take responsibility and brainstorm 10 ways you can make your work more fun. Work does not have to be boring!

Keep an Honest & Open Dialogue

When you begin to feel frustrated or angry with your work, schedule a meeting with your manager or supervisor immediately. In these meetings, discuss your frustration and offer several solutions to make your situation better. Bottling up negative feelings can be detrimental to your workplace happiness, so don’t do it! If you need help to determine a solution, ask your boss or consult a colleague. Chances are they have been in your shoes and can offer a positive solution to turn your frustration into happiness.

Focus on Exercise and Nutrition

How do you feel after eating a hamburger with french fries and milkshake? Sleepy, unproductive, or lazy? People who exercise and eat healthy tend to be much happier and more productive at work. You can take a 10 minute walk every two hours, use a standing desk, or you can sit a on an exercise ball instead of a traditional desk chair. Even though you are busy, it’s important to take breaks and keep your body moving.

Make sure your nutrition provides energy and keeps you focused. Trade your hamburger for a home-packed salad, or exchange your caffeinated venti double mocha latte with a piece of fruit with Vitamin C. You can also pack vegetables and lean protein snacks to munch on throughout the day. Pick one habit to change in your exercise and nutrition plan, then assess how that affects your happiness at work.

Praise Your Teammates and Employees

You are more likely to become more memorable and favorable amongst your colleagues at work when you compliment and recognize the people you work with. According to Dale Carnegie, the author of How to Win Friends and Influence Others, you can increase your social influence by offering sincere praise to your teammates. Here are three examples to praise your teammates and employees:

  • “Sally, great job meeting your sales quota! I know how challenging it was to close that deal, and I really appreciate your time and dedication to help the client find the best solution.”
  • “I’m very pleased you took time outside of the office to work on this report for the CFO. Let me treat you to happy hour after work today.”
  • “Wow, you presented your ideas so clearly and thoughtfully at the board meeting today. There is no way the CEO is going to turn down your proposal, and even if he does, you did an incredible job.”

Now it’s your turn! When a colleague does anything that deserves recognition, go out of your way to make sure she is rewarded with a compliment, gift, or bonus.

Take Personal Responsibility for your Happiness

If you’re unhappy, determine how you can change your situation and be proactive! Can you take on a new project? Can you try one of the tips presented above? Can you challenge yourself with exciting professional development? At the end of the day, your boss is not responsible for the way you feel. You have the choice to be happy or miserable at your job. In my opinion, work is way more enjoyable when you look at the glass half full. Do you have a technique to increase your happiness at work? Let us know in the comments below! 

Max DuBowy is a content specialist at OpenSesame. His content is featured on Amazon, OpenSesame, LifeHack, and The Science of People. He is also the founder of Your Success Launch, helping entrepreneurs, creative professionals and businesses achieve happiness through positive psychology. Max holds his BA in psychology from the University of Nevada, Las Vegas.

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Ready to Master PowerPoint, Manage Projects Like a Boss, and More? https://www.opensesame.com/site/blog/ready-master-powerpoint-manage-projects-boss-and-more/ https://www.opensesame.com/site/blog/ready-master-powerpoint-manage-projects-boss-and-more/#respond Wed, 28 Jan 2015 19:38:24 +0000 /site/?p=1809 If you’re looking to take your technical skills to the next level, you’ve come to the right place! We offer a large selection of technical courses across many categories; you’re sure to find a course to fit your learning needs! This week, we’re featuring three courses to help you get started. Whether you’re looking for... Read more »

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If you’re looking to take your technical skills to the next level, you’ve come to the right place! We offer a large selection of technical courses across many categories; you’re sure to find a course to fit your learning needs! This week, we’re featuring three courses to help you get started. Whether you’re looking for project management certification, PowerPoint speed skills, or IT requirement writing, you’ll find it here! 
 
Nearly all independently executed, root-case analysis of IT project problems and failures identify misunderstood or incomplete requirements as the primary cause. Don’t let the requirements foil your project; this 2-hour course teaches your team a set of three simple rules to make sure requirements are understood by all target audiences.
 
Do your PowerPoint presentations take three times as long as they should and still turn out boring? Then you need this 6-hour course designed to help you become a keyboard jockey, spend less time formatting, make better deck decisions, and much more! Don’t miss this course, complete with cheat sheets and samples slides.
 
Ready to take your project management skills to the next level with PMP (Project Management Professional) certification? This is one of the most demanded certifications in project management and is only awarded to those who pass the rigorous PMP exam. This 8.5-hour course also offers 35 PDUs.
 
Can’t find the right course? Contact us at info@opensesame.com and we’ll do our best to help!

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Learn a New Skill: Fast Track Inserting Symbols in PowerPoint https://www.opensesame.com/site/blog/learn-new-skill-fast-track-inserting-symbols-powerpoint/ https://www.opensesame.com/site/blog/learn-new-skill-fast-track-inserting-symbols-powerpoint/#respond Mon, 26 Jan 2015 00:00:00 +0000 /site/?p=1810 If you have ever been on the hunt for a frequently used symbol and have let a few symbols slip yourself… “@#$^, where is it again?!” …then you’ll love this SNEAKY AutoCorrect workaround for getting the right symbol you’re looking for, every time! So what’s the problem with inserting symbols in PowerPoint in the first... Read more »

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If you have ever been on the hunt for a frequently used symbol and have let a few symbols slip yourself…

“@#$^, where is it again?!”

…then you’ll love this SNEAKY AutoCorrect workaround for getting the right symbol you’re looking for, every time!

So what’s the problem with inserting symbols in PowerPoint in the first place? Well, although there is a dialog box for inserting them, two problems off the top of my head are:

#1: Even though you’ve used it countless times, finding the dialog box again is never easy.

#2: If the symbol isn’t already in the frequently used symbol area (which can only hold 17 symbols), it takes forever to find the symbol you want…it’s not like they are conveniently listed alphabetically or anything!

So if you are like most people, you have a handful of symbols that you want to insert, and PowerPoint doesn’t exactly make it easy for you. For me, it’s the up, down, left and right arrow keys (↑↓←→), and those are the symbols I’ll be creating unique shortcuts for in the tutorial below…that said, this technique works for any symbol.

So what’s the trick?

The trick to creating your own unique shortcuts, what I like to call “text shortcuts,” is to use the AutoCorrect feature in PowerPoint. Below is a quick video for getting the job done, and below that is a short step-by-step walk through depending on what works best for you.

Video Tutorial

Written Tutorial

Step #1: You need get the symbol that you want to create inserted into your presentation and then copy it so that it’s on your clipboard. After we set this up, you will never have to find this symbol manually again, yeah!

Step #2: Navigate to the AutoCorrect features in PowerPoint. In PowerPoint 2013 it is File → Options → proofing → and AutoCorrect Options.

Step #3: In the Replace box, you want to type a unique text string that you will use to insert your symbol (make it something that doesn’t conflict with existing shortcuts and that you’ll remember).

In the replace with, you want to insert your symbol. The symbol is already on our clipboard since we copied it, so all you have to do is hit Ctrl + V for paste.

In the dialog box below, you can see I’ve typed “uarrow” for replace and inserted “↑” for with:

Step #4: Test Your Symbol

If you now close the dialog box and in your presentation somewhere type your text string, in my case “uarrow,” and then hit the spacebar or some other form of punctuation, PowerPoint will automatically replace your text string with your symbol!

This beats the heck out of always trying to find your old symbols!

Step #5: Repeat for other symbols

Once you have one symbol set up, you can cycle back through any of your other symbols and set up a similar text shortcut to them, and place them directly beneath your fingertips.

Bonus Tip: This Works Everywhere!

Whatever text shortcuts you set up in PowerPoint will carry over in Microsoft Word and Excel. So you don’t need to set these up multiple times.

Note on Implementation: I do not recommend trying to come up with text strings for the THOUSANDS of symbols in Microsoft Office. I recommend setting these up as you run into situations, or projects, where you will need to reuse a specific symbol a lot!

Taylor Croonquist is the co-founder of Nuts & Bolts Speed Training which delivers actionable PowerPoint training courses for working professionals who spend hundreds, if not thousands, of hours a year using the program.

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2015 Learning Resolutions Wrap-Up and Compilation eBook https://www.opensesame.com/site/blog/2015-learning-resolutions-wrap-and-compilation-ebook/ https://www.opensesame.com/site/blog/2015-learning-resolutions-wrap-and-compilation-ebook/#respond Fri, 23 Jan 2015 00:00:00 +0000 /site/?p=1811 And just like that we’re at the end of January! December and New Year’s seemed to fly by. The end of the month also means we’ve reached the end of our Learning Resolutions series for 2015. We heard some great responses from learning pros across the industry! Check out all of this year’s amazing posts—we’ve... Read more »

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And just like that we’re at the end of January! December and New Year’s seemed to fly by. The end of the month also means we’ve reached the end of our Learning Resolutions series for 2015. We heard some great responses from learning pros across the industry!

Check out all of this year’s amazing posts—we’ve also organized them into a free ebook compilation that you can download. Just click the button at the bottom of the post!

  1. Learning Resolutions: Setting a Goal-Based Budget by Jeff Havens
  2. Learning Resolutions: Design and Delivery Rule by Holly MacDonald
  3. Learning Resolutions: New Tech is Worth Learning by Meris Stansbury
  4. Learning Resolutions: A Gen X-er’s Guide to Workplace Learning in 2015 by Jessica Miller-Merrell
  5. Learning Resolutions: Three Ways to Make Better Leaders in 2015 by Kellye Whitney
  6. Learning Resolutions: Something Bold, Someone New, Something Borrowed, Someone True by Lorri Freifeld
  7. Learning Resolutions: Sticking with the Classics—Diet and Exercise by David Glow
  8. Learning Resolutions: Help Companies Deliver Their 70:20:10 Strategy by Cindy Pascale
  9. Learning Resolutions: Turn Your Failures into Success by Bruce Graham
  10. Learning Resolutions: Streamline and Work Smarter by Connie Malamed
  11. Learning Resolutions: Read, Write, Draw by Kevin Thorn
  12. Learning Resolutions: Make More Stuff by Julie Dirksen
  13. Learning Resolutions: Promises Can’t Take a Punch by Mark Britz

That’s all for 2015! Check back in December for our next round of Learning Resolutions, and don’t forget to keep up with our blog throughout the rest of the year.

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Learn a New Skill: Why You Need to Learn Adobe Photoshop https://www.opensesame.com/site/blog/learn-new-skill-why-you-need-learn-adobe-photoshop/ https://www.opensesame.com/site/blog/learn-new-skill-why-you-need-learn-adobe-photoshop/#respond Thu, 22 Jan 2015 00:00:00 +0000 /site/?p=1812 If you’re a designer, marketer, visual communications employee, or work any type of creative job Adobe Photoshop skills are a must. Sometimes these apparently specialized skills come in handy at the most unexpected times. That is, those of you out there working in leadership, support, sales, development, and maybe even accounting (I admit this one is... Read more »

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If you’re a designer, marketer, visual communications employee, or work any type of creative job Adobe Photoshop skills are a must. Sometimes these apparently specialized skills come in handy at the most unexpected times. That is, those of you out there working in leadership, support, sales, development, and maybe even accounting (I admit this one is a stretch, but you never know) may someday be called on to utilize the visual prowess of Photoshop. This is the number one program for creating and editing visual content and being able to use it is a universally acknowledged skill worth knowing. Plus, Photoshop is fun! Throughout this blog post we will list three solid reasons you should possess Adobe Photoshop skills no matter your job title and three things you didn’t know you could do with Photoshop.

Three reasons you should learn Photoshop:

1. You can save money for yourself and your company

Having a skill that helps your company avoid hiring someone outside of the company gives you value and saves them money. Similarly if you need business cards or posters, or even basic detailing for your website, knowing how to do it yourself saves you the $$ and effort that would be required to find the skills elsewhere.

2. You can make money

Photoshop is a valuable skill that can make you more hireable. Or, you can design for others via contract work; there are endless possibilities.

3. You can express yourself creatively

With Photoshop you aren’t limited by funds, tools, or experience. The program is relatively easy to use and, like anything else, the more you practice, the more you can create. The list of Photoshop features is virtually endless, and each new feature you try out gives you a new opportunity to improve your skills and flex your creative muscles.

Three things you didn’t know you could do with Photoshop:

1. T-shirt design

I bet this never occurred to you. There are numerous tutorials online that teach you how to utilize Photoshop to design print for T-shirts. Many people are aware of Photoshop’s ability to create web-content and logos, but there are always new ways to apply this versatile tool. Using Photoshop to create these designs yourself gives you license to create something to your exact specifications and control every step of the design process.

2. Old photo restoration

Old photographs are beautiful, but unfortunately they fade over time. Luckily, tools like the healing brush, patch tools, clone stamps, sharpening tools, among others allow for the refreshing and recreation of these photos. Whether you’re editing these photos for the purpose of advertising, your employer, contract work, or for personal use you’re sure to restore memories to mint condition.

3. Web Design

There are a lot of tools out there that are meant specifically for web design, but Photoshop is the most versatile tool on the market. Photoshop is built with all the tools you need for successful design work for the web—no extra work necessary. Grid systems, custom document presets, customized defaults, crisp vectors, easy dotted lines, text wrap, color fill, shortcuts, and more allow you to manipulate every aspect of your creations. Few other programs let you edit and design on such a detailed level without requiring extensive skill and practice.

If you want to understand the process that designers and marketers often go through or create materials of your own, understanding and practicing Photoshop is the key to success. Luckily OpenSesame has a great selection of Photoshop courses!

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Empower Your Managers to Become Great Leaders https://www.opensesame.com/site/blog/empower-your-managers-become-great-leaders/ https://www.opensesame.com/site/blog/empower-your-managers-become-great-leaders/#respond Wed, 21 Jan 2015 21:39:08 +0000 /site/?p=1813 Seems like the term “manager” has taken on a decidedly negative connotation these days; “leader” has become the preferred term for supervisors and heads of companies. Leader implies positivity, innovation, vision, support, and more, while manager conjures the image of a paper-pushing, micromanaging boss. Which would you rather call your “bosses”?  Turn your managers into... Read more »

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Seems like the term “manager” has taken on a decidedly negative connotation these days; “leader” has become the preferred term for supervisors and heads of companies. Leader implies positivity, innovation, vision, support, and more, while manager conjures the image of a paper-pushing, micromanaging boss. Which would you rather call your “bosses”? 

Turn your managers into leaders and start 2015 off strong with these great leadership development courses!

Have you mastered the five characteristics of extraordinary leadership? What separates mediocre leaders from the truly great? This course will teach you the five characteristics and help you become an effective leader. Beneficial for all levels of management, this 30-minute course is a must for turning your managers into leaders.

Learn to communicate more effectively with your team by understanding the disadvantages of passive and aggressive behavior, the benefits of assertiveness, and that the way in which you make your point is just as important as what you’re saying. This 2.5-hour course will have you on the path to respectful assertiveness in no time. Addressing problem behavior can be a tricky skill to master.

As unpleasant as it might seem, with the right training, leaders can both preserve the individuals self-respect and encourage the best type of discipline: self-discipline. This 2-hour course focuses on interpersonal skills and communication while working to improve leadership skills.

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Learning Resolutions: Promises Can't Take a Punch https://www.opensesame.com/site/blog/learning-resolutions-promises-cant-take-punch/ https://www.opensesame.com/site/blog/learning-resolutions-promises-cant-take-punch/#respond Wed, 21 Jan 2015 00:00:00 +0000 /site/?p=1814 Mike Tyson, the former heavyweight boxing champion, once said, “Everybody has a plan until they get punched in the face.“ I had a plan recently which was more or less a promise to myself. Up at 4:45. 30 minutes on treadmill, press clothes for an evening event, make kids’ lunches. I’d be done by 6... Read more »

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Mike Tyson, the former heavyweight boxing champion, once said, “Everybody has a plan until they get punched in the face.

I had a plan recently which was more or less a promise to myself. Up at 4:45. 30 minutes on treadmill, press clothes for an evening event, make kids’ lunches. I’d be done by 6 and move on to check my PLN and work on that nagging blog post. And then my 6 year old daughter greeted me in the laundry room in her PJs. It was only 5:20am. She was up an hour early because her tooth was falling out. The next 50 minutes were spent in the bathroom, looking in the mirror discussing “Should we pull it?” “Who should pull it?” “How?” Then once it was out, the activity shifted to what to do about the bleeding, the bad taste, the “It hurts to touch,” and “We need to get it ready for the tooth fairy.”

This was my punch to the face. It wasn’t a bad punch, but yet it knocked out the promise I made.

Life’s punches are typically unexpected. These punches come in the form of sudden family needs or surprise demands from stakeholders. They can come from traffic jams, they can come from unresponsive software, but ultimately I think we invite them through our poor decisions in communication, time management, and task management to name a few.

Promises can’t take a punch, but commitments can.

I’ve heard that a commitment is an action. A promise is a just a word. Promises then can be wishy-washy, commitments are more firm. With a commitment, I would have picked myself up after my morning distraction and continued. I didn’t. So when the punch comes, we may recoil, stagger, and try to keep our bearings. If committed, we shake it off and we respond. If only a promise though, we and our plan, hit the canvas.

So, in 2015 I’m elevating some promises to commitments and thus bolstering them to better take the inevitable punch. To do this I have boiled it down to 3 efforts or actions:

  1. Determining Essentials over Incidentals
  2. Trusting the Plan
  3. Integrating Efforts

1. Essentials over Incidentals: I can complicate my life by filling every moment with activities, many that drain my cognitive pool and can leave me less motivated to focus on the essentials. This year I will be saying “no” much more often than yes to opportunities that are nice to do vs. need to do. When not saying, “no” then I will at least say “maybe” – but not a definitive “yes” until I reflect on its status as either an incidental or essential. Doing this, I can buy time to process how, where, and why I might want to fit this in. This effort is one that trims the fat or thins the herd if you will. By cutting out the incidentals, more energy can be put towards those activities that matter most. To support this effort, I am doing a better job of calendaring my commitments. I’ve enlisted the Sunrise calendar app with its integration with other tools such as other calendars, social media, and Evernote, I can be more aware and make balanced decisions regarding my time and energy.

2. Trust the Plan: My plan is “Social First.” It’s pretty simple. I write about it, I live it, I’ve helped individuals and organizations to get it, but when I took on my new position, one that had no learning function prior, I slipped into a long stretch of analysis and organizing and meeting individual needs. These were all Important, but I lost touch with my passion. Much needed to be done in terms of understanding the organization, getting things going, articulate the plan, and meet the initial needs. My network, practice, and reflective writing suffered. Success with social does not happen overnight, I know this and yet the pressure is always on for results. To truly make a difference, I need to trust myself, my network, and my plan. To do this best, I’ll need to do better with #3.

3. Integrate Efforts: One thing I’ve realized in my personal life is that there are natural connections that can be made between activities and if recognized, can make two into one and therefore more efficient. Think about household responsibilities and time with one’s spouse and kids. Bringing them together can take work but the sum is greater than the parts. Professionally I aim to better integrate my interests in social learning and the tools used into the needs of my organization, it’s why I’m here. Sharing posts I write are not going to interest too many non-learning professionals but helping employees understand blogging and its value will. Posting information about L&D is not going to help my project managers, but helping them to become better curators is. I use many tools to help me connect and curate and these tools are critical to my Personal Knowledge Management (PKM) strategy. I need to share more about their uses, how I use them, and the results one can achieve to help my fellow employees make the connections to their own work. Leading separate lives is not efficient personally and not effective in transforming an organization.

Sticking to these 3 simple actions should make me more effective, efficient, and resilient in order to better roll with the inevitable punches.

Mark is currently the Manager of Corporate Training at Systems Made Simple. With over 12 years in L&D, Mark strives to challenge conventional beliefs about organizational learning by leveraging collaborative technologies and user-generated content to improve performance. He can be found on Twitter and his blog LearningZealot.

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Learn a New Skill: 4 Different “Languages” https://www.opensesame.com/site/blog/learn-new-skill-4-different-languages/ https://www.opensesame.com/site/blog/learn-new-skill-4-different-languages/#respond Tue, 20 Jan 2015 00:00:00 +0000 /site/?p=1815 Learning something new is a perennial favourite on New Year’s resolution lists, and many people decide to learn a new language. And why not? It’s a useful skill, can lead to travel (another popular resolution), and is engaging in a way that few learning experiences are. However, languages don’t just have to be restricted to... Read more »

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Learning something new is a perennial favourite on New Year’s resolution lists, and many people decide to learn a new language. And why not? It’s a useful skill, can lead to travel (another popular resolution), and is engaging in a way that few learning experiences are. However, languages don’t just have to be restricted to Spanish or French. You can get a lot of use and fun out of languages such as American Sign Language or programming languages. With the internet democratizing learning, there are countless ways to teach yourself a language. Below, we list four different types of languages, some obvious and some that may not have occurred to you, and fun and engaging ways to learn them.

1. Foreign Languages

When you think of language this is what usually comes to mind: a popular choice for anyone looking to visit overseas or learn about a new culture. Luckily, there are dozens of fun and free opportunities to learn a foreign language available online. Duolingo is a completely free, award winning website and app that teaches students multiple popular languages. It’s even structured so that as you progress, you help to translate web pages and documents that have never been translated before! Looking for a quick primer on some essential phrases before heading abroad? The BBC has a great resources of dozens of languages, and what you’ll need to know to feel comfortable wherever those languages are spoken. Finally, The Foreign Services Institute has a vast collection of courses developed by the U.S. Government that are free and in the public domain. As well, OpenSesame has many courses that offer an immersive language program, such as those by ProntoSpanish, which features important aspects of spanish in professional settings.

2. American Sign Language

ASL is one of the four most used languages in the U.S. It’s a unique skill that can introduce you to hundreds of people and is marketable in any profession where you will be interacting with customers. ASL Pro is a free resource available online with a resource of thousands of videos and gesture instructions, as well as quizzes and activities to further your fluency. OpenSesame now offers several ASL courses, giving you the resources you need to gain proficiency. Learn more right here.

3. Programming Languages

Despite being a strictly written language and not a spoken one, learning how to code is an goal for millions of people, and there are dozens of resources available to anyone who would like to learn. Udacity, the massive open online course company, began with a course in computer science, and now offers several free programming classes, from the basics (“How to Build a Blog” and “Mobile Web Development”) to more complicated and esoteric courses (“Intro to Salesforce App Development”). Codecademy is an award winning website that presents introductory programming courses in short, goal based lessons. Its rewarding and motivational system (based on feedback, achievements, and “scores” for completing lessons) makes it a great resource for beginner programmers, and can help you stay on track with your coding goals. Don’t miss OpenSesame’s many programming courses!

4. Body Language

Body language, or nonverbal communication, is the most important communication that we never think about. It affects every conversation we have and sends subconscious signals to others without words. Learning to control your nonverbal communication can improve your relationships, reputation, and impressions in both work and your personal life. Unfortunately, there are fewer resources available for mastering body language. There are dozens of articles available online, but if you’d like a more comprehensive tutorial, OpenSesame offers several courses in body language, such as The Secrets of Body Language or How to be a Human Lie Detector. However you learn it, mastering body language and nonverbal communication can give you an advantage in every area of your life.

Any languages we missed? Let us know in the comments—we’d love to hear how you’re using language in unusual ways!

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Lifelong Learning: Why it's Critical for Today's Workforce https://www.opensesame.com/site/blog/lifelong-learning-why-its-critical-todays-workforce/ https://www.opensesame.com/site/blog/lifelong-learning-why-its-critical-todays-workforce/#respond Mon, 19 Jan 2015 18:14:42 +0000 /site/?p=1816 How is it possible there were 12.7 million unemployed Americans in 2010, while seven million skilled jobs went unfilled? The answer lies in the so-called “skills gap” that we’re currently experiencing—job searchers are unqualified for available positions. The future looks bleak; if we continue down the current path, seven million will increase to 21 million empty... Read more »

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How is it possible there were 12.7 million unemployed Americans in 2010, while seven million skilled jobs went unfilled? The answer lies in the so-called “skills gap” that we’re currently experiencing—job searchers are unqualified for available positions. The future looks bleak; if we continue down the current path, seven million will increase to 21 million empty jobs by 2020.

To better understand the changing dynamics between lifelong education and workforce productivity, The EvoLLLution, a group seeking to illuminate the LifeLong Learning movement, commissioned a study by an independent research firm. The 2012 study sheds some light on on the issue and provides statistics to make a strong case for education and training in all industries by asking these three questions:

  1. What do employees need to do to get ahead?
  2. How are employees rewarded or otherwise compensated for their educational efforts?
  3. How does employee learning affect the company and the larger society?

Finding are clear—a serious lack of education is to blame for the skills gap. 93% of mid-level professional jobs require an Associates degree or higher, but only 38% of working age Americans have attained this level of education. While college may not be for everyone or required for every job, there are other ways of learning that can provide workers in all industries with the skills and experience they need to get jobs and promotions.

Ongoing education is critical. From the report: “70% of employers believe that employees need continuous learning simply to keep up with the demands of their current jobs.” That number is surely higher in regards to employees looking to get promoted from their current job. 96% of employers agree that ongoing education has a positive impact on their employees’ job performance.

Nine out of ten employers factor training and professional development into promotions and raises; training helps workers attain higher status and security in their company. Providing education both enables companies to keep up in their industry through highly skilled workers, and also enables promotion from within (which saves companies time and money by avoiding costly outside hires). Employees who are promoted from within tend to be more successful and stay with their companies longer.

The report examines each sector more in depth, providing great insight into technology, healthcare, and general business.

Technology

Learning in the tech sector is less dependent on credentials and credited learning, but that doesn’t mean it’s less important. In fact, 94% of employers stated ongoing education is “important” for mid-level professionals, while two-thirds said it was “very important.” Just-in-time learning is most critical for those in tech so employees can stay up-to-date on ever-changing industry trends.

Healthcare

Within the healthcare field, pay is highly related to education and training level (usually formal education or credits—often CEUs). 98% of employers believe ongoing education has a positive impact on employee job performance. Getting a raise or promotion is highly contingent on completing assigned training and continuing education.

General Business

Soft skills are the most critical consideration for business employers. General knowledge is emphasized over very specific or technical skills. Communication, management, and customer service were identified as especially important. 92% of employers stated it’s important for employees to participate in ongoing education.

Formal learning cannot end when people enter the workforce. It was found that lifelong learners demonstrate ambition, leadership, and motivation to stay ahead of industry trends and advancements. Aren’t these the kind of employees you want?

OpenSesame makes it easy to provide training and professional development to your employees; browse our catalogue or get in touch for more info! For more info, read the study here.

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Learning Resolutions: Make More Stuff https://www.opensesame.com/site/blog/learning-resolutions-make-more-stuff/ https://www.opensesame.com/site/blog/learning-resolutions-make-more-stuff/#respond Fri, 16 Jan 2015 00:00:00 +0000 /site/?p=1817 So when my dad asked me about 3D printing, I thought it would be easier to show him than to explain. I took him to a local maker faire, which turned out to be a lot of fun. In addition to 3D printing, we saw robot competitions, leatherworking, electric cars, spinning and knitting, and a... Read more »

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So when my dad asked me about 3D printing, I thought it would be easier to show him than to explain. I took him to a local maker faire, which turned out to be a lot of fun. In addition to 3D printing, we saw robot competitions, leatherworking, electric cars, spinning and knitting, and a whole slew of other interesting things.

I’ve had a lot going on the last year, but aside from some workshop development and content writing, most of it hasn’t been very hands-on. I’ve been teaching or consulting or designing, but haven’t been doing much making. I’ve really enjoyed what I’ve been doing, but I miss the visceral connection with actually building things.

So that’s my New Year’s Resolution for 2015 — to make more stuff (both digital and actual). So, I’m going to try to build some things using some unfamiliar authoring tools, and to experiment with digital publishing formats, and possibly check out some of the maker spaces available locally for some hands on making.

Julie Dirksen is an instructional designer and consultant, and the author of Design For How People Learn. Keep up with her on Usable Learning and on Twitter

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Learn a New Skill: Take Care of Yourself with Body Mind Breathing https://www.opensesame.com/site/blog/learn-new-skill-take-care-yourself-body-mind-breathing/ https://www.opensesame.com/site/blog/learn-new-skill-take-care-yourself-body-mind-breathing/#respond Thu, 15 Jan 2015 18:24:13 +0000 /site/?p=1818 It’s a new year, a new start…“Yay!” you say. A new YOU! This is your year to look after YOU! This is the year to let go of all last year’s stresses and struggles. This year, you promise yourself, you’re going to sleep better and feel clearer and happier. But then HOW do you actually... Read more »

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It’s a new year, a new start…“Yay!” you say. A new YOU!

This is your year to look after YOU! This is the year to let go of all last year’s stresses and struggles. This year, you promise yourself, you’re going to sleep better and feel clearer and happier.

But then HOW do you actually DO this? We all have less and less time. The Body Mind Breathing 7 Minute Classes were designed to make it quick & easy to learn a new LIFE skill. Once you have done the classes a few times you can draw on the skill in every situation that works for you.

You can do many of these skills in public without anyone being aware you are doing them. This is great if you’re in a challenging situation at work or in a family situation where you have to manage your emotions.

The techniques are a powerful combination of breath, visualisation, rhythm, and pressure on meridian points, creating an effective mind/body wellness tool.

As you begin the exercise, you fill your brain with super charged oxygen and begin switching off the stress (“fight or flight”) response that fills you with adrenaline. Adrenaline and cortisol are the body’s stress hormones and when there is too much it exhausts the body. The brain constantly signals the release of stress hormones into the body to cope with life situations. When these hormones aren’t released through physical activity (running or fighting), they build up and you feel physically unwell and totally drained.

As the class progresses, the use of rhythm and a grounded soft tonal voice naturally realigns you with your own heartbeat and reduces your blood pressure.

Guided visualisation gives the busy mind something to focus on. This provides the initial circuit breaker, distracting the mind from its habitual chatter and allowing you own body’s natural calming ability, to kick in, switching from “fight or flight” to “rest and digest,” activating the parasympathetic nervous system and relaxing the sympathetic nervous system.

Using gentle but firm pressure to meridian points on the body along with the breathing techniques, you can boost the body’s natural ability to switch off and release physical tension.

These combined techniques calm racing thoughts and give you control over your thoughts, emotions and responses.

The techniques also support the synchronization of both hemispheres of the brain, synchronizing the brain’s activity and helping to stop the buzzing and mind chatter. This non-stop chatter is called “beta brain,” a heightened state of mental activity that tends to get stuck in one-dimensional thinking. Relaxing the brain out of beta is essential for stress management and optimal mental functioning.

Why do the Body Mind Breathing – 7 minutes to Calmness & Clarity techniques work so quickly & effectively, and why do the effects last for an extended time?

The classes were created to suit everyone, in any life situation. Let’s face it – everyone is breathing, and everyone is feeling some pressure to cope with their busy lives!

Body Mind Breathing is an easier and quicker way to release your body from the awful physical feelings of stress, nervous tension and anxiety; it’s a way to recalibrate your mind and body and give you a chance to heal and enjoy greater happiness, calmness and clarity of thinking.

Don’t let the simplicity of the exercises fool you! On the surface, the techniques appear simple, but under the surface there is a lot going on.

There are seven classes:

  1. Mindfulness
  2. Stress & Anxiety relief
  3. Get Back to sleep
  4. Pain & healing relief
  5. Get your energy back
  6. Headache relief
  7. Superfast relaxation

Learn a new skill today. You only need seven minutes to bring yourself back to calmness clarity & better holistic health.

Millie Swann is a Master Teacher of Meditation & Yoga – her knowledge & skill has been extensively tested by thousands of students. Many of her students are busy professionals, students & everyday people who just want to live a happier & calmer life.

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Ready to learn something new? Discover your new hobby here! https://www.opensesame.com/site/blog/ready-learn-something-new-discover-your-new-hobby-here/ https://www.opensesame.com/site/blog/ready-learn-something-new-discover-your-new-hobby-here/#respond Wed, 14 Jan 2015 21:53:27 +0000 /site/?p=1819 2014 hobbies getting boring? Why not try something new? Take up knitting, commit to yoga, or learn a new language; including fun activities and hobbies in your resolutions is a great way to start the new year on a positive an productive note. We have many courses to help you find inspiration and get going... Read more »

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2014 hobbies getting boring? Why not try something new? Take up knitting, commit to yoga, or learn a new language; including fun activities and hobbies in your resolutions is a great way to start the new year on a positive an productive note. We have many courses to help you find inspiration and get going on your new challenge. 
 
 
This week we’re featuring courses on WordPress, mLearning, and Spanish! 
 
You may think WordPress is only good for blogging (something it definitely is great for!), but don’t miss out on the multitude of other features the program offers. This 3.5-hour course teaches the skills you need to quickly get started and comfortable in the WordPress environment. You’ll even learn widgets, themes, and plugins.
 
Instructional designers and other learning professionals will benefit from this course exploring the relatively new, and sometimes confusing, world of mlearning. Covering benefits, possibilities, and challenges, this 40-minute course highlights both how the transition to mobile impacts the industry and how to build a mobile module.
 
Ready to add a second language to your skill set? Why not start with Spanish? This award-winning, 36-hour course sets you on the road to fluency through a clear layout and English interface. Learn to read, write, and speak in Spanish through weekly assignments and quizzes—5% off this week only (discount will show at checkout).

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Learning Resolutions: Read, Write, Draw https://www.opensesame.com/site/blog/learning-resolutions-read-write-draw/ https://www.opensesame.com/site/blog/learning-resolutions-read-write-draw/#respond Wed, 14 Jan 2015 00:00:00 +0000 /site/?p=1820 At the end of every year we list a few things we resolve to resolute. The most common are lose weight, exercise more, quit something or start something else. Whether we actually list them or not, we all have them in some degree. Assembling a list of resolutions for our professional lives does take a... Read more »

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At the end of every year we list a few things we resolve to resolute. The most common are lose weight, exercise more, quit something or start something else. Whether we actually list them or not, we all have them in some degree.

Assembling a list of resolutions for our professional lives does take a bit more forethought as it will (should) directly impact the direction and strategy of your company or your role in it. Giving this more thought I wanted a set of resolutions that would benefit me both professionally and personally.

I’m going back to the basics. My top three resolutions from 2015 are those I struggle with the most when it comes to managing the time to do them and more importantly, finishing them. In no particular order, here they are:

1. Read more – I like to read. In fact, I love reading all sorts of things out of curiosity. For instance I might be sifting through email newsletters and come across an article that interests me. While reading the article a related book is mentioned and referenced. I click the link and now I’m at Amazon.com with it staring at me with a ridiculously inexpensive Kindle price of a few dollars. Having a Prime membership and one-click purchase, the book is downloading to my Kindle before I even realize what I’ve done. Then it dons on me that I have new book to read. That’s when things fall apart. I want to read it. I bought it. I need to read it if for any other reason to justify the purchase. Though for some odd cosmic reason I can’t seem to get into a daily reading habit.

Reading Plan: The first thing is I have come to a realization that I can’t read a book in one setting. I just don’t have the mental focus. I get too distracted in wandering thoughts. To combat this weakness I need to exercise so I’m starting with 10-20 minutes every morning. The 10 minute swing is to allow for good stopping points. I certainly don’t want the timer to go off in the middle of a paragraph! From there my goal is to reach one hour of reading a day within 90 days and finish a book before I buy another.

2. Write more – I like to write. In fact, I have hundreds of articles, blog posts, and short stories that I’ve started. Not finished. Key word here is finish. The problem I see in myself is a combination similar to reading where I get distracted easily, but also that I don’t have good writing structure. I really have to consciously think and plan how something is going to ‘read’ before I write. I know a lot of people who write exceptionally well and seemingly effortlessly. You may be the same #envy. I also know writing more will improve my structure skills and hopefully more ideas will surface.

Writing Plan: Similar to reading, I need a fixed time to write. In my convoluted mind I figure if I read first and then go write I can keep both of these tasks in the same block of time. All totaled should be no more than 45 minutes, right? More importantly it’s about finishing what I started to write about so if it takes two or three mornings the goal is to stay on task. If this works out as I’m planning I should be able to publish a weekly blog post and even get ahead a few weeks.

3. Draw more – I love to draw. I draw a lot. In fact, if you know me you know that I draw every day as it is. It’s a habit I’ve had for as many years as I can remember. So much so that I have a dedicated sketchbook for everyday use, one by my nightstand for those middle of the night inspirations, and a pocket sketchbook I never leave the house with. The challenge I’m posing to myself is more drawing, not sketching. Honestly, I sketch more than I draw. Big difference. Something for another conversation (see, there’s a blog post right there!). Similar to writing I have multiple sketchbooks with hundreds if not thousands of sketches. Majority of which no one has ever seen. My goal is to complete those sketches into full production drawings. In many cases I’ve sketched ideas with the end goal of it being a t-shirt or poster design.

Drawing Plan: My creative juices are firing on all cylinders late at night rather than first thing in the morning when it comes to sketching and drawing. Furthermore, if I intend on converting these sketches into workable vector art for mass consumer consumption that takes time. It’s best I devote this time to the late evening when email, calls and general daily interruptions occur cease to exist. Because these take more time I’m going to conservatively commit to one a month. What? I got weekly writing assignments as it is. And combined with all that reading where am I going to find time to eat and sleep?!

These three resolutions for me are designed for my professional life, but all truth told they are for personal gains as well. I don’t have to tell you that the mere act of reading and writing will only produce long-term benefits. Even though I’m naturally passionate about drawing every day, I’d argue it’s equally beneficial for everyone to pick up the daily habit of at least sketching.

Follow my blog at http://nuggethead.net/blog or on Twitter @learnnuggets to keep me accountable and on task. See you in 2015!

P.S. Notice above that the “P” is capitalized in the word Plan? That’s by design. By capitalizing that letter it makes the plan that much more official.

Kevin Thorn is the Chief Nuggethead of NuggetHead Studioz where he creates and consults on learning, illustration and training. 

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Learn a New Skill: Become a Writing Pro https://www.opensesame.com/site/blog/learn-new-skill-become-writing-pro/ https://www.opensesame.com/site/blog/learn-new-skill-become-writing-pro/#respond Tue, 13 Jan 2015 00:00:00 +0000 /site/?p=1821 Writing is an essential skill we use every day, but it is also one that is oftentimes overlooked and forgotten about. Strong writing abilities can help you get your point across in an email, make an application stand out from the rest, and maybe even help you to write the next best-selling novel. Many times,... Read more »

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Writing is an essential skill we use every day, but it is also one that is oftentimes overlooked and forgotten about. Strong writing abilities can help you get your point across in an email, make an application stand out from the rest, and maybe even help you to write the next best-selling novel. Many times, we don’t notice when someone is an eloquent writer and instead only notice when they aren’t. Although your school days may be behind you, writing is an essential skill, and it never hurts to touch up on a few tips and tricks.

Edit, Edit, Edit

No matter how great a writer you are, proofreading and editing your writing is a necessary step in the writing process. Nothing is perfect; even great authors have gone through multiple editing processes to produce the final piece sitting on your bookshelf, so it should be no surprise that you will need to edit your writing multiple times as well. Whether it’s an email, a report, or an actual book, editing is a necessary evil. Refresh yourself on effective editing techniques for sentences and paragraphs so you can set yourself up for writing success.

Writing as a Business Skill

You might not necessarily think of writing as a business skill, but it is one of the most important skills you can have in the business world. Although you may have received an A in high school English, academic writing is a very different subject than business writing. Being able to effectively and efficiently organize an email or explain to a consumer what it is you’re trying to sell them will not only save you time, but will make you appear more knowledgeable in the subject area, giving you more credibility. Enable your future success in business writing by trying out a few of OpenSesame’s courses such as The Effective Business Writer or Business Writing.

Make Grammar Your Best Friend

Do you want to improve your writing, but find it hard because English isn’t your first language? Or maybe it is, but you’re someone who has always struggled with the grammar aspect of the language. To be a strong writer, you need to understand the bones of the language, or in other words, you need to have a strong grasp on the grammar side of things. Never fear, OpenSesame’s catalog offers plenty of basic grammar and English courses designed to help you master the basics and beyond of the language and prepare you for literary success in any aspect of your life. If grammar just refuses to be your friend, try out the Core English Grammar and Writing Bundle for eight effective and helpful courses designed to enhance your grammar and enable you as a proficient writer.

Ready to become a great writer this year? Start now and let us know in comments how your journey’s going! Great writing is important to us, so we’d love to hear how you’re doing.

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Learn a New Skill: Master Google Search https://www.opensesame.com/site/blog/learn-new-skill-master-google-search/ https://www.opensesame.com/site/blog/learn-new-skill-master-google-search/#respond Mon, 12 Jan 2015 00:00:00 +0000 /site/?p=1822 You thought you could find anything almost instantaneously with the internet? Think again! Not that finding information is outrageously difficult, but learning to search for information quickly and effectively takes skill. As we increasingly rely on search engines like Google to find information and tackle projects, learning the tricks of the trade can be invaluable.... Read more »

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You thought you could find anything almost instantaneously with the internet? Think again! Not that finding information is outrageously difficult, but learning to search for information quickly and effectively takes skill. As we increasingly rely on search engines like Google to find information and tackle projects, learning the tricks of the trade can be invaluable. Here are the top five Google Search tips that can help you dramatically improve your searching and save valuable time: 

1. Learn Search Modifiers

Google’s search algorithm is excellent at returning the information you’re looking for, even if you are not so sure yourself. But what if you already know exactly what you want to find? These helpful modifiers can hone in on information so you don’t drown in a sea of unrelated results:

  • Exclude terms with a minus (-) symbol: So you want to learn about safety skills for your business but not anything about hazardous materials? You can use the minus symbol to exclude all the terms you don’t want, for example, safety skills -hazardous -materials.
  • Use “OR” to combine searches: Use this modifier to get two separate but related bits of information, but make sure you capitalize OR! For example, Google will return different results for safety and compliance or hazard training than it does for safety and compliance OR hazard training.
  • Use quotations to search for an exact order: Placing a phrase in quotes will produce different results than the same phrase outside of quotes. If you want to find a phrase in an exact order, try quotes. For example: “language training for beginners” will bring back a different set of results than language training for beginners without quotes.

2. Learn Search Qualifiers

  • Search inside a website: If you want the results from a single website, use site: followed directly by the site’s URL. For example, Business Skills site:opensesame.com will find hits about business skills only from opensesame.com.
  • Search titles only: Use the search intitle: to look for words in the webpage title. For example, healthcare intitle:training will return sites about health care that have the word “training” in the title. The search allintitle: will return links with multiple words in the title.
  • Search URL’s only: You can search only in the URL using inurl: or allinurl: This is especially helpful when you want to find URL’s about a particular topic. And guess what? You can use all of these search terms in conjunction with each other and the modifiers listed above! 3.

3. Do Math in Your Search Box

  • Who knew you could use your search box as a calculator? Whether you want to figure out a tip or help your kids with their algebra homework, Google Search knows what to do. You can do basic calculations in the search bar, but you can also ask Google to solve math questions in regular language. If you’re feeling really clever, you can even create 3D virtual objects by plugging “x’s” and “y’s” in as free variables into equations…but that might be a little ambitious for a quick Google search.

4. Google Search: The Master Converter!

  • You can convert just about anything on Google, whether it’s a temperature, distance, currency, etc., look no further than your search bar. Traveling to Timbuktu? Don’t worry, you can figure out the exchange rate of dollars to West African CFA Francs in a matter of seconds!

5. Track Packages with Google

  • Wondering when your package will arrive? Just copy your UPS or FedEx tracking number into the search bar and voila, Google will automatically link you to the tracking page.

No matter what you need to search or solve, these five simple tips can help you consolidate information and find answers in a hurry!

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Learning Resolutions: Streamline and Work Smarter https://www.opensesame.com/site/blog/learning-resolutions-streamline-and-work-smarter/ https://www.opensesame.com/site/blog/learning-resolutions-streamline-and-work-smarter/#respond Fri, 09 Jan 2015 00:00:00 +0000 /site/?p=1823 Many of us like to organize time by setting yearly goals. It provides a focus and brings a little order to a chaotic world. This year, I’d like to focus on working smarter and using more streamlined strategies. So here are the things I hope to focus on this year.   Better Educate Clients. One... Read more »

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Many of us like to organize time by setting yearly goals. It provides a focus and brings a little order to a chaotic world. This year, I’d like to focus on working smarter and using more streamlined strategies. So here are the things I hope to focus on this year.

 

  1. Better Educate Clients. One of the ways to streamline project-oriented work is to better educate our clients. I spend a lot of time at the start of projects by listening to client issues and asking questions. In addition to this, I want to spend more time at the start by informing clients about the design process and about how people learn. Some education on what clients can expect goes a long way toward making things smooth. Even more important, though, is helping clients understand that humans can only process a small amount of information at one time and that continuous learning is more effective than one-time events. With a shared understanding of how people learn, we can be true partners in designing the best solutions to whatever performance or knowledge gaps we are trying to close.
  2. Collect Patterns. Many design fields collect solution patterns to common challenges and we need to do more of this too. It’s another way to streamline our work. In the field of user interface design, you can find patterns for different ways to collect input or to navigate. In learning experience design (LX Design), we should be collecting successful patterns in one place for designing drill and practice activities, scenario-based problem-solving, short-answer test questions, etc. This would be a resource for LX Designers. I hope to team up with some colleagues this year to start some work on this.
  3. Streamline With Apps. I would like to take the time to explore the tools and apps that can help me do my work and run my business in the most effective way possible. I think many people are working toward this type of goal, but it takes time and effort to discover, filter and learn which tools are the best for one’s situation. I’d like to streamline work by using the right tools at the right time.

As I learn from focusing on these three areas, I will write about and share my findings on The eLearning Coach site if I think it will be of interest to others in our field. Happy New Year!

You can find Connie Malamed, the eLearning Coach, on Twitter, Facebook and on her site.

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Learn a New Skill: 5 Skills to Make You More Money https://www.opensesame.com/site/blog/learn-new-skill-5-skills-make-you-more-money/ https://www.opensesame.com/site/blog/learn-new-skill-5-skills-make-you-more-money/#respond Thu, 08 Jan 2015 00:00:00 +0000 /site/?p=1824 In today’s job market, having a certain business skill can be the key to landing a promotion, getting your dream job, and even unlocking thousands of dollars worth of wage premiums. In fact, PayScale has released a list of the skills that lead to the biggest increase in paychecks. Below are five skills that can lead... Read more »

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In today’s job market, having a certain business skill can be the key to landing a promotion, getting your dream job, and even unlocking thousands of dollars worth of wage premiums. In fact, PayScale has released a list of the skills that lead to the biggest increase in paychecks. Below are five skills that can lead to big bucks and how you can learn them! 

 

Java

Wage Premium: 9%
Average Increase in Paycheck: $4,200
Java is one of the most popular programming languages which makes designing apps, games, and tools simple. A versatile tool, it can run on any browser, and a large amount of online applications use Java. It’s a great introduction to programming; it has many immediate uses (and is demanded by employers), as well as being a good building block for learning new programming languages. You can get started with Java Programming for Beginners or explore all of OpenSesame’s java courses. Learning java can be fun and easy and will make you significantly more valuable in almost any profession.
 

Project Management

Wage Premium: 7%
Average Increase in Paycheck: $2,100
Project management is the skill of planning, implementing, and completing a project. It includes managing team members, planning and executing organizational strategy, and effective time management. Being skilled at project management leads to more challenging and engaging work experiences, as well as more frequent promotions. If you’re inexperienced, then A Crash Course in Managing Projects is a great introduction to the skill. Know the theories behind project management, but haven’t put them into practice? Try Practical Approaches to Project Management, an implementation-centric course that focuses on practical applications of project management. Courses like PMI Agile Certification will fully prepare you to earn a certification from the Project Management Institute. A certification from PMI will increase your reputation as well as your worth!
 

Data Modeling

Wage Premium: 5%
Average Increase in Paycheck: $2,600
Data modeling is a process that analyzes business data, system requirements for data systems, or the results and processes of any IT project. Understanding data models leads to better analytics and statistics, and employees who knows how to model data will understand much more about the projects that he or she is working on. If you’re ready to learn data modeling, try Modeling, Analyzing and Improving Business Data and Processes which focuses on data modeling in a business context. With Fundamentals of Financial Modeling you can improve both your project management skills and your data modeling skills!
 

Spanish

Wage Premium: 5%
Average Increase in Paycheck: $1,900
Fluency in a different language can be incredibly helpful in many areas, from interacting with potential clients to delivering better customer service. People are often intimidated by the idea of learning a new language, however. OpenSesame’s multiple spanish classes make it easy and convenient to get started, with courses such as Beginner Spanish offering comprehensive, fun, and engaging entry level spanish classes. If you’re looking for more specific or advanced courses, check out all of our spanish courses and improve your value and communication skills at the same time. Everybody from healthcare professionals to bank tellers can gain an edge from being multilingual.
 

Negotiation

Wage Premium: 4%
Average Increase in Paycheck: $1,600
Skills in negotiation can be applied to nearly any profession. From sales to HR, a strong foundation in negotiation gives you an advantage in every interaction. Moreover, those with strong negotiation skills typically get bigger raises and faster promotions and can help their company gain a competitive advantage. Get started learning negotiation with Introduction to Negotiations or 5 Rules for A Successful Negotiation. If you’re looking for specific situations, OpenSesame has hundreds of courses that will give you the edge you need.
 
Any major money-making skills we missed in this list? Let us know what’s worked for you in the comments!

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Goal to Get Certified in 2015? Start Here! https://www.opensesame.com/site/blog/goal-get-certified-2015-start-here/ https://www.opensesame.com/site/blog/goal-get-certified-2015-start-here/#respond Wed, 07 Jan 2015 00:00:00 +0000 /site/?p=1825 Certification, no matter the field, is a highly desirable achievement. If getting certified in the field of your choice is on your list of resolutions, get started today with OpenSesame. Did you know we offer a variety of certification courses and exam preparation?   This week, we’re highlighting sustainability, Linux, and Help Desk Analysts. Working... Read more »

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Certification, no matter the field, is a highly desirable achievement. If getting certified in the field of your choice is on your list of resolutions, get started today with OpenSesame. Did you know we offer a variety of certification courses and exam preparation?
 
This week, we’re highlighting sustainability, Linux, and Help Desk Analysts. Working toward certification in any of these? Don’t miss the courses featured below!
 
Preparing for your Help Desk Analyst Certification Exam? Start here! If you’ve already completed your training, this course is the perfect extra prep before the exam. Two timed sample exams of multiple choice questions are included to help you understand the types of questions used and what material will be covered.
 
Ready to ace the CompTIA Linux+ and the Novell Certified Linux Professional certification exams? Don’t miss this interactive course, featuring video modules with incorporated hands-on exercises, quizzes, and a comprehensive final exam with a certificate of completion. Gain the knowledge and skills you need to be a Linux pro!
 
On the road to becoming a Green Consultant? This comprehensive certification program covers many aspects of sustainability, from air quality to energy conservation. Once you successfully complete this course (including the final exam), you’ll gain access to the National Association of Green Specialists website and resources.

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Learn a New Skill: Data, Knowledge, Google Analytics, and You https://www.opensesame.com/site/blog/learn-new-skill-data-knowledge-google-analytics-and-you/ https://www.opensesame.com/site/blog/learn-new-skill-data-knowledge-google-analytics-and-you/#respond Tue, 06 Jan 2015 00:00:00 +0000 /site/?p=1826 There is something every web-based business, blog, and website is learning to live by: Google Analytics. If you don’t already know why you need web analytics, what Google Adwords offers, or have access to the information Google Analytics offers, you are already behind. Not having access to these tools is a little bit like shooting... Read more »

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There is something every web-based business, blog, and website is learning to live by: Google Analytics. If you don’t already know why you need web analytics, what Google Adwords offers, or have access to the information Google Analytics offers, you are already behind. Not having access to these tools is a little bit like shooting in the dark— every once in a while getting a flash of insight to whether or not you were hitting the target. Web Analytics turns on the floodlights.

With a monthly cost of exactly $0, automatic reports, and Adwords there is no good reason to not be utilizing the awesome power of Google Analytics. Whether you are an executive, marketing professional, or content developer you can benefit from this extensive tool.

If you put aside an hour to learn your way around Google Analytics, you are likely to discover information including how many people have visited your website, the average duration of their visit, the bounce rate, conversion rate, traffic type, countries of visit, keywords, how they discovered your website, and so much more. These insights into your business can be the difference between success and failure and might just help you define where your success/failure comes from.

Here are just three of the awesome tools and capabilities offered by Google Analytics:

Tracking multiple websites

Google Analytics can track multiple websites, blogs, social media accounts, and landing pages. You aren’t paying per website (you aren’t paying at all)! Plug-ins or Widgets (which can be found through Google) can enable using Analytics on pages where source code cannot be edited.

Custom reports and real-time reporting

Using Google Analytic tools custom reports can be built in minutes and are aggregated and easy to share. These reports can be aggregate of all of your sites or landing pages or web-site specific. Another option is real-time reporting, which allows you to see how many people are on your site at any point in the day, where they are, and what they view.

Adwords

Google Adwords is a lifesaver. Struggling with SEO? Desperately trying to improve blog traffic? Google Adwords provides the tools you need. You can either use the Adwords keyword planner to search for keyword ideas to integrate into your blog posts or pay a small initial investment to create an account and bid on the best keywords. Since you only pay-per-click, you’re only spending money if you’re successful. Adwords allows you to define an easy budget, better target traffic, test marketing campaigns, and usually results in instantaneous traffic.

There are dozens of other tools offered by Google Analytics. Check them out and find out for yourself what you can do!

So how do you learn Google Analytics? Easy. You try, fail, succeed, fail, and try again. Google Analytics is an easy tool to use and even easier to download and set up. Spend some time exploring the homepage, reporting page, customization, and admin pages. Once you’ve taken a look at what Google Analytics offers you should take a moment to figure out what you need to know. The abundance of information offered by Google Analytics can be overwhelming so it is important to zone in on what you are sure you need to know.

Looking to learn a new skill this year? Google Analytics is a valuable tool for you and your company. It’s pretty fun too!

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Ready to Learn a New Skill in 2015? https://www.opensesame.com/site/blog/ready-learn-new-skill-2015/ https://www.opensesame.com/site/blog/ready-learn-new-skill-2015/#respond Mon, 05 Jan 2015 00:00:00 +0000 /site/?p=1827 Chances are you’ve included learning a new skill or hobby on your list of New Year’s goals and resolutions. Whether these goals are to further your career or just for fun, now’s the time to get started—but where to begin? Last year’s Learn a New Skill series was so popular, we’re bringing it back for 2015... Read more »

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Chances are you’ve included learning a new skill or hobby on your list of New Year’s goals and resolutions. Whether these goals are to further your career or just for fun, now’s the time to get started—but where to begin?

Last year’s Learn a New Skill series was so popular, we’re bringing it back for 2015 with a fresh round of posts. Throughout the rest of January, we’ll be featuring posts to help you learn a variety of new skills, from a new language to Photoshop.

Don’t miss these informative and fun posts featuring tips from many top OpenSesame courses. Whether you want to improve your writing skills or learn how to search Google more efficiently, we’ve got you covered. 

Want to get a free ebook with all of the posts at the conclusion of the series? Let us know by clicking the button below; we’ll email you in early February.

Start 2015 off right by sticking to your resolutions and getting started today. As always, we’re here to help! Looking for guidance on a particular skill? Let us know in the comments and we’ll point you in the right direction!

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Hello from Our New Program Manager! https://www.opensesame.com/site/blog/hello-our-new-program-manager/ https://www.opensesame.com/site/blog/hello-our-new-program-manager/#respond Fri, 02 Jan 2015 00:00:00 +0000 /site/?p=1828 Hello! I am Christina Thomas, Program Manager with OpenSesame. Over the last month I have had the opportunity to get to know the OpenSesame team and am excited to be joining such great group of individuals. After 10+ years in a corporate environment I am excited to join this smaller, fast moving, and growing startup... Read more »

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Hello! I am Christina Thomas, Program Manager with OpenSesame. Over the last month I have had the opportunity to get to know the OpenSesame team and am excited to be joining such great group of individuals.

After 10+ years in a corporate environment I am excited to join this smaller, fast moving, and growing startup with a mission and a product I believe is excellent! Although new to this working environment, I am not new to elearning. I have spent the last 5 years working for Apollo Education Group in the Business Development department specifically on the Professional Development team. During my time at Apollo I worked with our corporate partners implementing in person and online training seminars, cohorts, and educational events. I am looking forward to continued work in this capacity as we grow our corporate partnerships here at OpenSesame. I have a passion for adult education and continual learning, and with OpenSesame it is even easier for learners and companies to access. It is an exciting time to be a part of this industry.

I grew up in a small logging community—Philomath, OR just outside of Corvallis where I completed my undergraduate degree in Business Management at Oregon State University, and then my Graduate program at University of Phoenix in Management.

I love living in Portland, where I have been for the last 10 years with my husband Brian, our 6 year old son Brody, and my black lab Samantha. In my free time I take advantage of living in the Northwest by snowboarding at Mt. Hood, eating great food, camping, running, and anything outside—even in the rain.

Looking forward to a great 2015!

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Learning Resolutions: Help Companies Deliver Their 70:20:10 Strategy https://www.opensesame.com/site/blog/learning-resolutions-help-companies-deliver-their-702010-strategy/ https://www.opensesame.com/site/blog/learning-resolutions-help-companies-deliver-their-702010-strategy/#respond Wed, 31 Dec 2014 00:00:00 +0000 /site/?p=1829 If you ask most HR, Training & Development, OD, and Talent Management leaders, they will be familiar with these statistics: 70:20:10 which means: 70% of development happens on the job 20% of development happens through coaching and mentoring 10% of development happens through formal training which includes instructor led workshops and elearning courseware The first... Read more »

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If you ask most HR, Training & Development, OD, and Talent Management leaders, they will be familiar with these statistics: 70:20:10 which means:

  • 70% of development happens on the job
  • 20% of development happens through coaching and mentoring
  • 10% of development happens through formal training which includes instructor led workshops and elearning courseware

The first statistic makes sense as we grew up with parents telling us to practice our spelling words, coaches telling us to practice making the shot and teachers asking us to practice playing the piano. Parents, teachers, coaches know that practicing a skill helps a person become better at the skill.

This applies to on-the-job training. Employees will become better and better when they practice the designated way to negotiate, resolve conflict, provide feedback, delegate work, and the list of on the job competencies goes on and on. Most companies spend the vast majority of their training budgets on formal training rather than on focusing where they can get the biggest return on their training investment—on the job. According to a study titled “Bridging the Gap – Integrating Learning & Work” conducted by Towards Maturity, “94% of respondents seek to speed up the application of learning back into the workplace and only 23% feel they achieve this.”

Clearly, the respondents in this study would like to adopt the 70:20:10, and the majority are looking for solutions to accomplish this. Vado’s New Year’s Resolution is to help companies deliver on their 70:20:10 strategy.

Here are a few tips to consider to deliver your 70:20:10 strategy:

  1. Provide your learners with step by step instructions making the course easy to apply on the job.
  2. Incorporate video into your courses. Make it high definition videos for a crisp, engaging learning experience.
  3. Use short courses so that the learner can start and complete a course when they need training on the topic. Some call this “training at the point of need.”
  4. Last, make your courses mobile so that learners really can take the course “at the point of need.” 

If you would like to see an example of these four design tips to deliver your 70:20:10 strategy, you can check out Vado’s courses on OpenSesame. All of Vado’s 300 management development and employee soft skill development courses are optimized to deliver your 70:20:10 strategy and are available on OpenSesame and OpenSesame Plus.

Cindy Pascale is the CEO and co-founder of Vado and has 16+ years of HR, Training & Development and OD leadership experience and 12 years running talent management, development and assessment companies. Vado is the e-learning courseware provider ‘changing the face of learning.’

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Learning Resolutions: Sticking with the Classics—Diet and Exercise https://www.opensesame.com/site/blog/learning-resolutions-sticking-classics-diet-and-exercise/ https://www.opensesame.com/site/blog/learning-resolutions-sticking-classics-diet-and-exercise/#respond Tue, 30 Dec 2014 00:00:00 +0000 /site/?p=1830 Many learning solutions are bloated and overdue for a diet. However, the key to a truly successful diet isn’t just about reducing input. We need to act more like athletes focused on high performance (after all, we are in the performance business). Elite athletes understand what is required to fuel their performance and are highly... Read more »

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Many learning solutions are bloated and overdue for a diet. However, the key to a truly successful diet isn’t just about reducing input. We need to act more like athletes focused on high performance (after all, we are in the performance business). Elite athletes understand what is required to fuel their performance and are highly selective about the nutrients they intake to support it. Our solutions need to be much more selective in providing high-quality inputs focused on supporting performance needs. This alone will shed a lot of unneeded weight.

Dieting alone won’t produce good performance. Performance demands regular exercise and practice at spaced intervals. Effective practices in physical fitness that translate to the learning domain include:

  • Short, focused, intense intervals produce the best results
  • Spaced intervals of varied activity fuel growth (it takes more than one time, and more than one approach)

Unfortunately, our industry seems to be trapped in a content fetish. To help our users build performance capability, we need to kick our presentation addiction and commit to providing our users more actual practice opportunities including quality feedback (coaching is key- even the best professional athletes receive constant coaching and feedback to improve).

Exercise and practice doesn’t only apply to the solutions we provide; we need to challenge ourselves to actively practice our craft to keep ourselves more fit to perform our work.

So, I am taking up the diet and exercise resolution this year to make my professional life more fit and to build lean, practice-focused solutions to help my users become elite performers.

David Glow is the Chief Learning Architect at Business Critical Learning. He will be speaking at Learning Solutions 2015 and ASTD International Conference in 2015. You can link to him on LinkedIn or follow him on Twitter.

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Learning Resolutions: Something Bold, Someone New, Something Borrowed, Someone True https://www.opensesame.com/site/blog/learning-resolutions-something-bold-someone-new-something-borrowed-someone-true/ https://www.opensesame.com/site/blog/learning-resolutions-something-bold-someone-new-something-borrowed-someone-true/#respond Mon, 29 Dec 2014 00:00:00 +0000 /site/?p=1831 My 2015 learning resolution? Steal like an artist. And I’ve already gotten started as I stole this resolution from Austin Kleon, who wrote a book with this title and expounded on the concept during his keynote at Training magazine’s 2014 Online Learning Conference this fall in Chicago. Kleon’s perspective is that “creativity is built on what... Read more »

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My 2015 learning resolution? Steal like an artist. And I’ve already gotten started as I stole this resolution from Austin Kleon, who wrote a book with this title and expounded on the concept during his keynote at Training magazine’s 2014 Online Learning Conference this fall in Chicago. Kleon’s perspective is that “creativity is built on what came before.” So rather than wasting time reinventing the wheel—which we do all too often—we should focus on improving the wheel or figuring out new, innovative ways to make the wheel work better for us.

For Kleon, the artist is a collector, not a hoarder. You want to share your talents and ideas and those of others you believe have merit. Kleon recommends saving your “thefts” for later. “Carry a notebook and create a ‘swipe file,’” he suggests. That way, when you’re struggling to solve a problem or meet a challenge, you can go back to that swipe file and perhaps find seeds of ideas that you can build on and adapt to your situation.

Also, never underestimate the power of “standing next to the talent.” You just never know what ideas, creativity, and innovation might rub off. Kleon’s advice: Climb your own family tree—start with one person who influenced you and learn everything about him or her. Then learn everything about three people who influenced that person. And, if possible, don’t just learn about them—talk to them. Think of that old Breck shampoo commercial that went something like: “I used Breck, and I told two people, and they told two people, and they told two people, and so on and so on and so on…” as the TV screen filled with smiling shiny-haired women. Those were the early days of social networking!

While social networking and our ubiquitous devices certainly can keep us connected, it’s also important to step away from that computer screen or tablet or cell phone. I do my best thinking when I’m moving—particularly when walking briskly or taking a shower (in fact, the idea for this blog came to me while I was washing my hair). There’s something about the blood rushing to my brain instead of pooling in my feet that jumpstarts the creative process. So another of my 2015 resolutions is to get out of my chair and onto my feet more often. Kleon calls it “practicing productive procrastination.” It works for me!

Last but not least, I plan to follow Kleon’s advice to “do something small every day.” Sometimes I get so caught up in all the big projects, all the crazy deadlines, and all the people clamoring for instant attention that I feel like I’m not making progress despite running around like a chicken without a head. Some days, it’s important for my sanity to cross something—anything—off the list, no matter how small it is. A sense of accomplishment at the end of the day is worth its weight in gold.

I share these resolutions freely and hope others will jump on my bandwagon. After all, imitation is the sincerest form of flattery.

Lorri Freifeld is editor-in-chief of Lakewood Media Group’s Training magazine, the leading business publication for learning and development and HR professionals. She writes on a variety of topics, including talent management, training technology, and leadership development. A writer/editor for the last 22 years, she has held editing positions at a variety of publications, including License! Global, KPMG Consumer Markets Insider online news service, EyeWear magazine, and Chief Executive magazine. She holds a Master’s degree in journalism from New York University.

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Dev Team Highlights from 2014 https://www.opensesame.com/site/blog/dev-team-highlights-2014/ https://www.opensesame.com/site/blog/dev-team-highlights-2014/#respond Mon, 22 Dec 2014 19:58:39 +0000 /site/?p=1832 It seems like just yesterday we were making big plans to launch OpenSesame Plus (our newest subscription based licensing model) and, in the blink of an eye, here we are 12 months later! Before we take a sneak peek at what’s to come in 2015, let’s take a quick look back at some of the... Read more »

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It seems like just yesterday we were making big plans to launch OpenSesame Plus (our newest subscription based licensing model) and, in the blink of an eye, here we are 12 months later! Before we take a sneak peek at what’s to come in 2015, let’s take a quick look back at some of the OpenSesame Dev Team’s noteworthy items from 2014.

OpenSesame Plus was by far our biggest project of the year. The subscription program, which includes unlimited access to 3,000+ courses for one low price, launched in early 2014 and quickly became our most popular purchasing solution. Throughout the year we’ve added multiple features to make buying, browsing courses, and administering your OpenSesame Plus subscription even easier!

Tin Can statement forwarding and LTI course launches (Learning Tools Interoperability) are now supported. For our customers using LRS (Learning Record Store), OpenSesame can easily convert SCORM and AICC results to Tin Can format for forwarding into any third-party LRS. We also added an LTI course launcher for LMS customers that do not support SCORM or AICC. To read more about this new feature, check out my March blog post, which covered the topic in detail. 

Course preview videos can now be added to any course in the OpenSesame marketplace. This allows sellers to offer a short video, much like a movie trailer or commercial, informing learners about the course.

CSV report downloads for OpenSesame Plus courses were launched shortly after Plus became available. The reports are available from the OpenSesame Plus “Manage” page, or from the course specific “Track Users” pages. They allow for convenient tracking that can be utilized to show user progress and scores.

Our new support site makes it easy to get at helpful information on a wide variety of topics in one place. You can search for relevant topics, browse through FAQs, watch video tutorials, or easily access contact information and social media for our team. You can visit the support page directly or by clicking the “Help” link from our main site.

 

Our course wrapper got a facelift, as well as some additional functionality this year. The course wrapper now allows learners to easily rate their courses (1-5 stars) while also tracking their course status right in the course launch window. This makes ratings more accessible and intuitive, which allows us to collect and provide more feedback to our sellers on the quality of their courses.

Content discovery and improved search results were major initiatives for the development team. We rebuilt the logic and search index in our marketplace to improve results for visitors, making it easier to find the perfect course to meet your training need. With the broadest, deepest, and freshest catalog in the industry, we want to ensure our site search makes our catalog the simplest and easiest to use.

2015 Sneak Peek
Shhhh! We have big plans for the new year and can’t wait to for everyone to see what we’ve been working on. We are overhauling our marketplace…with a new design, new ways to explore our catalog, a fun “meet the team” feature, and much more! Keep an eye out in the coming weeks for the big reveal. Until then, wishing you happy holidays and a wonderful New Year from the OpenSesame Dev Team!

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Learning Resolutions: Three Ways to Make Better Leaders in 2015 https://www.opensesame.com/site/blog/learning-resolutions-three-ways-make-better-leaders-2015/ https://www.opensesame.com/site/blog/learning-resolutions-three-ways-make-better-leaders-2015/#respond Fri, 19 Dec 2014 00:00:00 +0000 /site/?p=1833 Once Thanksgiving, Christmas and their various global iterations have passed, most people spend time planning how to make the New Year easier, healthier, more productive or just plain better. Learning leaders are no different. Only, instead of resolving to exercise more, CLOs resolve to make development options that resonate with audiences and create bigger impact... Read more »

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Once Thanksgiving, Christmas and their various global iterations have passed, most people spend time planning how to make the New Year easier, healthier, more productive or just plain better. Learning leaders are no different. Only, instead of resolving to exercise more, CLOs resolve to make development options that resonate with audiences and create bigger impact for their respective organizations bottom lines.

Leadership development is a common focus, specifically, how to build more effective leaders who have the skills organizations need today and tomorrow to be competitive in the global marketplace. Executive education is one solution, and it requires that learning leaders build close relationships with business schools.

Traditionally, leadership development programs have not lived up to expectations. A 2013 survey of 329 organizations by Brandon Hall Group found that 75 percent of organizations rate their leadership programs as “not very effective.” Yikes.

Investments of this kind don’t come cheap, so for such a significant chunk of companies to say they’re not getting the ROI they need, well. Something needs to change. I’ve come up with three ideas learning leaders may want to consider as they build custom leadership development programs with business schools.

One, have professors be executives for a day. A week or even a month might be more suitable. But why shouldn’t professors or academics sit in on meetings and hang around the office to observe how business is really done? What better way to learn what skills or competencies need to be developed in leadership development programs? Having academics step into executive shoes can turn a learning provider into an agile and responsive learning partner.

Two, custom learning programs should be adaptable. The global business environment is changing so rapidly, it only makes sense that development programs should be as agile as responsive to the marketplace as the executives it’s intended to build. Programs shouldn’t necessarily look the same from one semester or session to the next. That means learning leaders and academics need to learn the graceful art of feedback. What’s working? What isn’t? Why isn’t it working? Can we use technology to change what we do and how we do it? What ideas can we “steal” and adapt from other industries?

Three, shake up – or even get out of – the classroom. It should be standard to set up learning interventions that use real, timely case studies based on current or potential issues an organization might face. Have successful executives teach classes so they can bring their daily issues into the classroom like Viola Davis character Annalise Keating does in the new TV series How to Get Away With Murder. Bring leaders in training onto the shop floor, so to speak. Annalise has her students in court, assisting on real cases, upping the stakes by connecting them fully with the subject matter. Further, she makes it interesting by promoting a strong sense of competition. Help her win a case? You win a coveted prize.

Effective leadership is critical for any organization. Let’s make sure the leadership development programs organizations create are agile enough to not only meet business needs but to exceed them.

Kellye Whitney is the associate editorial director for Chief Learning Officer magazine, a Human Capital Media publication. She can be reached at kwhitney@humancapitalmedia.com.

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Learning Resolutions: A Gen X-er's Guide to Workplace Learning in 2015 https://www.opensesame.com/site/blog/learning-resolutions-gen-x-ers-guide-workplace-learning-2015/ https://www.opensesame.com/site/blog/learning-resolutions-gen-x-ers-guide-workplace-learning-2015/#respond Wed, 17 Dec 2014 00:00:00 +0000 /site/?p=1834 We can’t afford to wait another hour, minute or even a second when it comes to learning, developing and mentoring our team. At the heart of my argument is a very sobering and eye-opening statistic. By 2015, almost 33 percent of our workforce including 48 percent of our supervisors will be eligible to retire. Two... Read more »

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We can’t afford to wait another hour, minute or even a second when it comes to learning, developing and mentoring our team. At the heart of my argument is a very sobering and eye-opening statistic. By 2015, almost 33 percent of our workforce including 48 percent of our supervisors will be eligible to retire. Two thousand and fifteen is less than 45 days away. We are less than 45 days away from 33 percent of our workforce who at any time can make an obvious and personal choice to not just leave our company but leave their position as a member of working society.

The mass exodus of our more experienced senior workforce hasn’t simply snuck up on us. Their retirement has not come as a surprise. The beginning of 2015 signifies a dawning of a new era, one that X-ers like me have been planning for our whole lives. For the first time, we are in the spotlight. Whether this spotlight is by default or not doesn’t matter to us just that we are in the driver’s seat.

As a newly minted workplace and organizational leader, there are some immediate changes and resolutions I’m making as I come into this position of power with my company.

  • Self-Guided Learning & Development. As a generation, we are fiercely independent and cynical, and because of that we believe on focusing our learning, development and growth that is self-guided versus a formal learning environment. We like learning from others and doing it on our own terms.
  • Intraprenuership. Creative thinking in the traditional corporate world is often in short supply. We need specialized training and intraprenuership programs within larger enterprises that are focused on new ideas, thinking and an approach to product development and services that is fresh, new and interesting. This entrepreneur mindset has brought us game changing companies from our Gen X peers like Google, Twitter and Amazon.
  • Technology Focused Learning. We love technology but we love the ability to be independent and an individual even more. Technology helps us accomplish that. Crowd sourced learning, video training and resources facilitated through technology are one of the best ways to develop our younger workers especially the misunderstood millenials we are now leading.
  • Diversity of Thought, Experience and Team. Diversity comes in many shapes, forms, sizes and experiences. It helps set organizations apart through specialized skills, experienced or points of view. We will continue to grow these areas and building company culture and work experiences around these things.

As a member of Generation X, it’s safe to say I, like my peers have been eagerly awaiting this day. My workplace resolutions as a peer, mentor and leader are many. I don’t take my responsibility lightly because I’ve been waiting, planning and anticipating this moment when I’m able to take the reins and guide and develop my workplace starting not just in 2015 but today.

Jessica Miller-Merrell, SPHR is an author, speaker, HR professional, and workplace social media expert who has a passion for recruiting, training, and all things social media. She is the President/CEO of Xceptional HR and a leader in the HR community with more than 12 years of industry experience. Want to connect? Send her a tweet!

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Company Growing? Meet Challenges Head On! https://www.opensesame.com/site/blog/company-growing-meet-challenges-head/ https://www.opensesame.com/site/blog/company-growing-meet-challenges-head/#respond Wed, 17 Dec 2014 00:00:00 +0000 /site/?p=1835 If your company is growing, chances are things are changing, and fast! Keeping up with the changing needs of your company can be a challenge, especially if you’re expanding internationally or hiring remote workers. eLearning can be a great tool for easing the transition and getting everyone on the same page. This week’s featured courses... Read more »

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If your company is growing, chances are things are changing, and fast! Keeping up with the changing needs of your company can be a challenge, especially if you’re expanding internationally or hiring remote workers. eLearning can be a great tool for easing the transition and getting everyone on the same page. This week’s featured courses cover remote and distributed teams, international business, and keeping proper ergonomics no matter where you’re located! 
 
Don’t wait—get ahead and get started today! 
 
No matter your work environment, whether you sit or stand, work in a home office, cubicle, or construction site, proper ergonomics is crucial for comfort and preventing injury. Learn to identify and eliminate ergonomic risks in any work situation, inside the office and out!
 
Is your company international? Growing and sustaining performance in an international organization can be challenging. This course addresses market analysis, exporting, sourcing, direct foreign investment, cross-cultural management, and more. Snag this course for 50% off through December 24th (discount will show at checkout).
 
If your team includes remote members, there are steps to be taken to deal with the special challenges of a distributed workforce. This course provides workers with the knowledge, tools, skills, and resources to transition from a traditional workplace to a highly mobile, independent environment.

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Top 25 Professional Development Courses To Take Control of Your Career https://www.opensesame.com/site/blog/top-25-professional-development-courses-take-control-your-career/ https://www.opensesame.com/site/blog/top-25-professional-development-courses-take-control-your-career/#respond Tue, 16 Dec 2014 15:57:22 +0000 /site/?p=1836 In one generation, the concept of professional development has completely changed. For baby boomers, opportunities for professional growth were almost entirely controlled by the company, or traditional educational institutions. You either went back for an advanced degree, or you waited for your company to provide learning or coaching opportunities. Now, technology has exponentially increased the... Read more »

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In one generation, the concept of professional development has completely changed. For baby boomers, opportunities for professional growth were almost entirely controlled by the company, or traditional educational institutions. You either went back for an advanced degree, or you waited for your company to provide learning or coaching opportunities.

Now, technology has exponentially increased the number of avenues one can use in their personal career growth—including access to online professional development courses. And with the availability of data regarding utilization, it is even easier to determine the most in-demand skills.

If you are looking to create a personal career plan, consider adding these top 25 professional development courses to your learning goals.

Leadership 

Baby boomers are retiring at a tremendous rate, which means Gen-X, Gen-Y and Millennials need to be ready to step up. If you want to be on the fast track to a promotion, make leadership training a focus when choosing your professional development courses.

Customer Service 

Creating a fantastic customer experience is critical part of modern business, and it requires all departments to be familiar with quality service techniques. Enhance your people skills and ensure you are a customer service pro with our most popular communication courses. 

Staying Focused 

Multitasking can be dangerous for your performance, stunting emotional intelligence and creativity. Professional development begins with having clear goals and keeping your eye on the ball. These popular courses focus on effective goal-setting, taking responsibility and ensuring you stay at the top of your game.  

Administration

Different careers require different tools, but there are few key tools you’ll most certainly encounter at some point in your professional life—email, Excel, PowerPoint, and more. Here are a few professional development courses that will help you feel confident listing as these tools “Proficient in” when filling in your resume.

Safety

Whether you’re in an office environment, working a construction site, or transporting chemicals, having a basic understanding of safety will both protect you, as well as make you a valuable employee in the event of an incident. 

You no longer have to wait for learning opportunities to come to you. Take control of your own professional development and your career.

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How NOT to Make a Corporate Training Video https://www.opensesame.com/site/blog/how-not-make-corporate-training-video/ https://www.opensesame.com/site/blog/how-not-make-corporate-training-video/#respond Mon, 15 Dec 2014 18:24:24 +0000 /site/?p=1837 Corporate training videos serve a very distinct purpose—they convey crucial information to employees in order to help keep them safe and help them understand what they are doing. Just because a training video has an important purpose though does not mean it has to be bland and boring for the users. In fact, if you... Read more »

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Corporate training videos serve a very distinct purpose—they convey crucial information to employees in order to help keep them safe and help them understand what they are doing. Just because a training video has an important purpose though does not mean it has to be bland and boring for the users. In fact, if you want your corporate training video to be a success and have a high knowledge retention rate, making your video enjoyable for the user will result in a more memorable learning experience. So how do you know what to avoid in order to have a successful corporate training video? Simply follow this list of what not to do and you’ll walk right onto the path to success!

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Learning Resolutions: New Tech is Worth Learning https://www.opensesame.com/site/blog/learning-resolutions-new-tech-worth-learning/ https://www.opensesame.com/site/blog/learning-resolutions-new-tech-worth-learning/#respond Fri, 12 Dec 2014 00:00:00 +0000 /site/?p=1838 2014 was the year for online learning, not just because of growing access, but because relevance and quality were championed thanks to the inclusion of predictive analytics, collaborative tools for peer and educator communication, and the application of adaptive technology for assessments—all characteristics that help a seemingly sterile method of learning come alive through personalization... Read more »

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2014 was the year for online learning, not just because of growing access, but because relevance and quality were championed thanks to the inclusion of predictive analytics, collaborative tools for peer and educator communication, and the application of adaptive technology for assessments—all characteristics that help a seemingly sterile method of learning come alive through personalization and connection.

This emphasis on connection, and the technology tools that allow for collaboration, will continue to grow in 2015, as everyone from teachers and administrators to IT and university presidents realize that in this increasingly connected world, the only way to provide the best education is by harnessing the expertise and innovative ideas that come from the many, not the siloed few.

I believe that the next few years also will usher in an increased investment in data analytics—specifically in the expertise needed to utilize it for action towards improving outcomes. Already, Stanford is calling for a new field in academics, ‘Education Data Analytics,’ to be created within the next year or two to help higher-ed institutions take the large amount of data currently aggregated and create pathways that can predict each unique student’s postsecondary success. However, for 2015, I see colleges and universities using simple, and not always perfect, data provided by personalized learning platforms to be able to determine smaller, but no less important, conclusions; such as “Is this student likely to pass or fail this course?” by looking at data that reveals a student’s engagement with course materials, engagement with instructors, and engagement with peers.

Finally, I see institutions increasingly offering more programs (both on-campus and online), technology solutions and counseling services toward helping students find meaningful careers post-graduation. From the increase in university-business partnerships to the explosion of virtual career fairs, and from innovative systems like Fidelis Education’s Learning Relationship Management (LRM) system to the adoption of non-traditional credentials (competency-based education, digital badges, etc.), more institutions—both private and public—are realizing the need to make postsecondary education relevant beyond the traditional four-year degree.

Believe it or not, there are still many out there who see the inclusion of mobile devices, social networking, and hybrid classes as daunting—and they wouldn’t necessarily be wrong! But with a potential gain of an extraordinarily rich connection to resources (human and otherwise), isn’t it worth a little time and complacency lost? I will be repeating this advice to myself many times throughout 2015 as I learn to do things like better communicate with my readers on Twitter and join ed-tech online forums. After all, if my 65-year-old mother can join an online community for knitting, surely I can learn how to use WebEx.

Meris Stansbury is the Managing Editor for eCampus News, a higher-ed tech innovation online and digital publication based in Bethesda, Maryland. Originally from Ohio, Meris graduated from Kenyon College in 2006 with a B.A. in English Literature. When she’s not busy covering education, she’s in her kitchen setting off the smoke alarm or thinking of new ideas for her “I’ll get to it when I can” sci-fi novel.

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Hello from Our Senior Accountant! https://www.opensesame.com/site/blog/hello-our-senior-accountant/ https://www.opensesame.com/site/blog/hello-our-senior-accountant/#respond Thu, 11 Dec 2014 00:00:00 +0000 /site/?p=1839 Hi, I am Shannon Willis Pier, Senior Accountant with OpenSesame. I’ve been a part-time employee with OpenSesame since the very early days of its inception, but am excited to announce that as of November I am a full-time team member. Many of you already know me, but I would like to take this opportunity to... Read more »

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Hi, I am Shannon Willis Pier, Senior Accountant with OpenSesame. I’ve been a part-time employee with OpenSesame since the very early days of its inception, but am excited to announce that as of November I am a full-time team member. Many of you already know me, but I would like to take this opportunity to officially introduce myself.

I am originally from Sparks, Nevada and attended the University of Nevada, Reno—with a major in English Literature. I started working as a bookkeeper while in college, and while my love of literature has never faded, my part-time student job turned into a career in keeping books, not reading them. I went on to get a post-baccalaureate degree in accounting from Linfield College after moving to Portland.

I’ve lived in Portland going on nine years now, and with its close proximity to awesome hiking trails in the Columbia Gorge and many, many amazing restaurants, I absolutely love it here—although I do sometimes miss sunny Nevada when it’s been raining here for days on end! In my free time I like to take as many yoga classes as possible (right now I am obsessed with handstands!), and hang out with my husband Nathan and our hound dogs Lucy and Aero (the sweetest Catahoula Leopard dogs you will ever meet).

I’m so pleased to be a part of such a dedicated, focused, and fun team here at OpenSesame and I couldn’t be happier that I will now be in the office full-time.

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Shoot Great Photos and Videos This Holiday Season https://www.opensesame.com/site/blog/shoot-great-photos-and-videos-holiday-season/ https://www.opensesame.com/site/blog/shoot-great-photos-and-videos-holiday-season/#respond Wed, 10 Dec 2014 19:49:46 +0000 /site/?p=1840 We’re quickly approaching the pinnicle of the holiday season; chances are, you’ll be spending some quality time away from work with family and friends. Do you have the tools you need to document the special occasions of the season? It could be as basic as your cell phone camera! For those looking to go one... Read more »

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We’re quickly approaching the pinnicle of the holiday season; chances are, you’ll be spending some quality time away from work with family and friends. Do you have the tools you need to document the special occasions of the season? It could be as basic as your cell phone camera! For those looking to go one step further and break out the fancy cameras and wow with new skills, we’ve got the courses to help you master home video and digital photography. 
 
Become the digital hero of your office party and family gathering. Make sure all the memories of this holiday are captured beautifully (don’t look back on blurry pics and shakey video!). 
 
Overwhelmed by Windows Movie Maker or Apple iMovie? Learn to create home videos everyone will want to watch with tips on editing, using effects and transitions, as well as how to improve sound. Impress your friends and neighbors with your professional-level videos.
 
Want to take your digital photography skills to the next level? Don’t miss this engaging three-part series on the fundamentals of photography. Perfect for beginners, this course will help you move away from automatic mode and take manual control to shoot beautiful photos!
 
Ready to take amazing pictures with your dSLR camera? This course, designed to help you use your camera to its full potential, covers many topic areas including exposure and focus, composing your shots, and ways to share your photos. Become an digital expert today!

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Learning Resolutions: Design and Delivery Rule https://www.opensesame.com/site/blog/learning-resolutions-design-and-delivery-rule/ https://www.opensesame.com/site/blog/learning-resolutions-design-and-delivery-rule/#respond Wed, 10 Dec 2014 00:00:00 +0000 /site/?p=1841 What will 2015 bring? Let’s face it, predictions are a mug’s game. I’d love to be thinking like this. I’m not sure I can focus on things that widely, instead, I’ll focus on three trends in the learning + development field that I think will continue to evolve into next year.   Responsive design –... Read more »

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What will 2015 bring? Let’s face it, predictions are a mug’s game. I’d love to be thinking like this. I’m not sure I can focus on things that widely, instead, I’ll focus on three trends in the learning + development field that I think will continue to evolve into next year.

 

  1. Responsive design – the elearning industry is still trying to catch up to the web development world to responsive design. We focused for a long time on HTML5 as a rallying cry, but now the focus is more on responsive design. It will be interesting to see this continue to mature, as I think it highlights one of the tensions in our industry: design vs development. I think one of the challenges is that right now the power is in the hands of the developers, the technies who know just which snippets of javascript will create the desired interaction. I’m looking forward to the release of Adapt’s authoring tool. In 2014, I’ve focused on learning front end web development (rudimentary, I assure you), with introductory HTML and CSS. With an authoring tool, a javascript library and my rudimentary knowledge, I could create some pretty cool stuff.
  2. Goodbye MOOC’s, Hello subscription courses – courses delivered by email in weekly lessons. This seems to have exploded lately. I have signed up for “This Explains Everything” and canva’s design school. I also subscribed to “Creative Instructional Design Lessons” by Ever Learning. I like this model, as it really provides a way to sequence and space the training over time. I think this could become more dynamic as well, with options that stem from whether or not you completed the week before or not. The emphasis on these courses that I’ve seen is a variety of content, but little in the way of “testing.” Perhaps the use of something like Mixpanel will provide some insights to how people are interacting with your content and we’ll see a greater personalization of this. Who said email was dead?
  3. Experience API (xAPI) – I’m not sure if this is the breakout year, but it’s certainly continuing to play a role in pushing the thinking of tracking forward. I think the really interesting things will be “quantified self” type of approach to learning. Setting your own goals, using technology to provide progress reports, capture data and then report to you. The more we build sensors into our things (glasses, watches, clothing, etc), the more we’ll want to expand the tracking mentality into our professional lives. Search “quantified self” and you’ll find some pretty interesting thinking about how to harness data for personal growth: these articles on Fast Company, Technori, and ID all popped for me.

I’m not sure we’re going to be using tools like this, but it’s interesting to think about the implications of technology trends on the learning industry. 

What do you think? Have I picked some interesting trends to watch for?

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Top 100 Tools for Learning in 2015 https://www.opensesame.com/site/blog/top-100-tools-learning-2015/ https://www.opensesame.com/site/blog/top-100-tools-learning-2015/#respond Tue, 09 Dec 2014 14:55:52 +0000 /site/?p=1842 Learning comes in many forms, not all of which occur in a classroom. Each time you move outside of your comfort zone, you have the opportunity to learn something new about yourself and the world.  Each year we list our top tools for learning to try in the new year. The goal of this list... Read more »

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Learning comes in many forms, not all of which occur in a classroom. Each time you move outside of your comfort zone, you have the opportunity to learn something new about yourself and the world. 

Each year we list our top tools for learning to try in the new year. The goal of this list is not only to make your life easier, but to challenge you to explore different ways of learning. Take an adventure, try a new book, or meet new folks with whom you can share your knowledge. Our list tries to provide suggestions for all types of learning.

And now, in our third year of this series, we have collected 300 tools to choose from. Be sure to check out our 2013 and 2014 lists to see even more suggestions!

All right, so what do you want to do?

…get smarter?

  • Lumosity — An app designed by neuroscientists to help make your brain better, faster, STRONGER! Compete for personal records on various games created to test your focus, flexibility, memory and speed.
  • OpenSesame — Compare, preview, and evaluate more than 20,000 elearning courses. We’ve got everything you need to build your professional skills.
  • 99u — Similar to TED talks, 99u is a series of inspirational talks focusing on design, creativity and personal development.
  • Circa — Follow the stories you care about as they develop. Circa empowers readers to interact with the stories that matter most to them in this mobile-friendly app.
  • Feedly — Collect all your favorite blogs, newsites and more in a central location. Feedly tracks what you’ve read, enables you to star articles to save for later, and easily share your favorites across your social media networks.
  • Fit Brains Trainer — Train your brain in the same way you train your body! Fit Brains Trainer features more than 350 games and puzzles to challenge your mind, as well as tracking to measure your progress.
  • LifeTick — What drives you? More than a goal setting app, Lifetick helps you discover your core values, resulting in more effecitve S.M.A.R.T goals, and increased likelihood for success.
  • Gibbon — A community of folks who crave continous education, sharing information in the form of playlists for learning.
  • Crash Course — With a grant from Google, YouTube personalities John and Hank Green have created a series of videos teaching high school and college-level courses for free. Topics include literature, pyschology, chemistry, US History and more.
  • Creative Mornings — TED Talks a bit too stuffy for you? Creative Morning events feature breakfast and a talk, with raw videos being uploaded to the site. The talks focus on the challenges of the creative professional.

…discover a new book or podcast?

  • What Should I Read Next — Get personalized boom recommendations without needing to create an account or login. Simply type in a favorite author or book title and instantly browse those the possibilities.
  • Serial — A revolution in podcasting, Serial follows one true story over the course of a whole season. The inaugural season covers the murder of a young girl in 1999, and analyzes the case of the man put behind bars for the crime.
  • GoodReads — Netflix-style recommendations, but for books! Track your books, discover new titles, see what your friends are reading and set goals to keep yourself challenged throughout the year!
  • Kobo — Have you ever read a passage in a book and instantly wanted to share your insights? Not just an e-reader, Kobo includes social features that display reader comments and activity at the bottom of each page. The program also gamifies reading by tracking your reading speed and awarding achievements depending on how and when you read.
  • The Moth — Great stories inspire and move us to action. The Moth is a podcast dedicated to the art of storytelling, with a range of formats and topics.
  • Stuff You Should Know — I guarantee each and every episode of this podcast will have you saying, “Oh, THAT’s how that’s done!” Complex topics like how Bitcoin works are broken down into easily understandble and digestible episodes.
  • Bookish — Continue the reading journey after you finished the last page. Bookish provides additional information to reader, include essasy, author interviews, even emotional GIFs submitted by fellow fans.
  • Overcast — Podcast quality can range, but fortunately Overcast overcomes many of the medium’s obstacles with tools to adjust the speed and auto-adjust volume. Now your favorite basement podcast can sound like it was recorded in a professional studio.
  • BookBub — In addition to serving as an e-reader, BookBub provides alerts for discounted or free ebooks to keep your personal library stocked.
  • Pocket Casts — Manage your podcast subscriptions with this easy-to-use mobile app. Podcasts are displayed as tiles; simply tap to bring up episodes and ownload options. Pocket Casts also included a smart playlist feature to help categorize your content.

…collaborate more?

  • Basecamp — A robust project management tool that somehow manages to keep things simple, Basecamp is a fantastic tool for managing projects and team members. The desktop app includes a calendar, to-do lists that can be assigned to users with due dates, internal messaging and file upload capabilities.
  • Google Drive — Google Drive has made some fantastic changes since we included it on our 2013 list, including more options for how to view your documents, as well as the ability to move files into your Drive within Gmail. This product combines the power of Google search with a digital file cabinet.
  • Marqueed — Images are finally getting the markup options typical to text documents. Marqueed is a free tool that allows you to upload an image for feedback, similar to a document in Word or Google Drive. Plus, drag images from the web into Marqueed to create image boards and generate ideas.
  • Viber — Phone not an option? Try Viber, which allows you to make free calls to other users, without having to deal with registrations or invitations. The site also provides low rates for international calls to non-Viber users.
  • Mural.ly — Move your sticky note brainstorming sessions to the cloud with Mural.ly’s visual platform. It’s a great way to speed up your creative process, while still allowing everyone their input and ideas.
  • Screenhero — Screensharing just got pushed to another level. Screenhero give all participants their own cursor on your screen, so they can edit live during the discussion. Stop reassigning the screen share power and invite everyone to the party.
  • Socrative — Using this app, teachers or presenters can evaluate their audience’s current level of understanding in real time. Ask questions and get instant results to better direct your lesson.
  • Convo — We’ve seen a backlash towards email in the past year, with number of emails being sent per day reaching more than 100 billion. Eliminate the clutter by moving these conversations into an internal, customized news feed with Convo.
  • Sqwiggle — Working remotely can be tough when you feel out of touch with your team. While other apps allow you to chat or call each other, Sqwiggle provides constant video interaction without the noise distractions. The tool also includes rooms to share images and discuss topics.
  • Zoho Docs — Zoho Docs brings together more than 25 business-focused apps into one product. Get real-world office functionality including document storage, marketing and sales management tools, as well as access to HR and finance apps.

…delegate?

  • Syndio Social — Large companies often struggle with recognizing and promoting top talent from within. Syndio Social’s proprietary Clairvoyance dashboard technology maps employee relationships to quantify communication and help organizations identify talent, increase collaboration and streamline change.
  • UserVoice — Twitter, Yelp, Facebook, LinkedIn…customers expect companies to be available and responsive on multiple networks, but it can be tough for customer service teams to keep track of it all. Uservoice gathers customer feedback from multiple channels so you can get a high level view of what your customers are saying.
  • Lyft — Best friend not around to drive you to the airport? Request a “lyft” and be treated to a friendly and pleasant carsharing experience!
  • Plated — Cooking is fun—it’s the tracking down recipes and hoofing it to the grocery store that isn’t. Plated brings the joy back to cooking by allowing you to select recipes for the week and delivering all the ingredients and instructions to your doorstep.
  • Fancy Hands — Free up your time to focus on the bigger tasks with this virtual assistant service.
  • Instacart — Run out of sugar? No need to go to the neighbors, just hop on Instacard and have groceries delievered from your favorite store within the hour. Look for this service to expand quickly in 2015, as it just raised more than $100 million in funding.
  • Just Park — JustPark encourages those with unused parking spaces to make them available for rental to other drivers.
  • BrandYourself — Take control of your digital footprint and ensure your best foot is put forward everytime someone searches for you on Google.
  • PaperKarma — Who has time to track down all the companies sending junk mail in order to request removal? Let PaperKarma handle it—simply scan your junk mail and this app will track down the culprit and remove you from the list.
  • Waze — Wouldn’t it be great to get traffic information from folks who are actually on the road? Waze is the largest community-based traffic navigation app, compiling real-time information to provide you with the best information to guide your route.

…be more adventurous ?

  • YPlan — For those with a more spontaneous spirit, this app is for you. See a list of curated suggestions for events happening in town that day, then purchase tickets instantly. Currently available in San Francisco, London and New York with plans to expand.
  • The Adventurists — Are you more of an “off-the-beaten” path type of vactioner? Look no futher than The Adventurists site, which challenges the belief that Earth has become dull. Discover events such as the Mongol Rally—a 10,000 mile trek in a tiny car purchased for less than $30.
  • Historypin — Their are millions of stories waiting to be shared, or discovered. Collectively, these stories make up the human experience. Historypin allows you to browse thousands of images and stories by date, or location. You can even use your current location to find the nearest content when out and about. Additionally, you an access photos that can be overlaid with the modern view to create a truly unique experience.
  • Foodspotting — Who better to advise you on what to eat than local foodies? Foodspotting allows users to share their favorite dishes, either through the app or by tagging an image with the hashtag #foodspotting.
  • Yelp! Events — Is that annual New Year’s Eve party at the local pub worth attending? The popular business rating app Yelp! also includes a section dedicated to information on local events.
  • Where My Nomads At? — Nomads and travelers unite! Use the web community to find and connect with your fellow wanderers around the world.
  • HipMunk — HipMunk compares top travel sites to get you the best deal on your adventure. The site and web apps bring in information from traditional providers, but also services like charter planes and sharing economy sites such as AirBnb and Homeaway.
  • GetAround — In the true spirit of the sharing economy, GetAround allows car owners to turn a profit by renting out their vehicles when they are not being used. Help out a neighbor in need while generating a little extra spending money.
  • Lingua.ly — Beat the language barrier when traveling by immersing yourself in the local language with Lingua.ly. The app locates articles in your interest area and helps you pick up the language within the context of the articles.
  • WorkFrom — Whether you lack an office or are looking to shake things up, WorkForm provides suggestions on local work spots such as coffee shops, bars and shared spaces. Sort by wifi access, environment, menu options and more.
  • TripWolf — Travel guides can be bulky when traveling, and you’re never quite sure if a location or activity really fits your personality. TripWolf solves these problems by combing travel planning tools, community boards and popular tour books onto one site. Plan your ideal trip and download your customized PDF itinerary!

…get organized?

  • Carrot — For those that need tough love to stay on task, this app’s for you. Carrot gets cranky when work isn’t getting done, and isn’t afraid to let you know! Charge through your to-do list to keep from seeing Carrot’s bad side! Currently only available for iOS.
  • World Time Buddy — We may be more connected than ever, but we still are operating on different timezones. If you’ve ever tried to arrange a meeting with participants from around the world, you know coordinating the proper timezone can be tricky. World Time Buddy displays the time zones of your choosing stacked on top of each other, so you can see what time it is in any location compared to your home base.
  • Dark Sky — Weather can change on a moments notice, but that doesn’t mean you can’t get some advanced notice! Dark Sky predicts the weather at your exact location, down to the minute. Currently only available for iOS.
  • Trello — Similar to a pin board, this online task management board helps you arrange and prioritize your tasks, projects, documents, and notes in a virtual environment. Plus, we’ve got a blog post with some simple tips to get you started!
  • Mailbox — After a waiting list that grew to more than 800,000, Mailbox is now available to the masses—at least those on iOS. Mailbox makes the email experience fast and simple, with easy swipe movements to archive or trash in a chat-like view.
  • Sunrise — This beautifully-designed calendar aggregation app brings together your Google, Facebook, LinkedIn and Foursquare events. It even shares the weather, so you’ll be prepared for whatever comes your way.
  • MobileDay — The big red easy button has come to conference calls, except it’s green. When it’s time for your meeting, a big green button appears on your screen and all it takes is one click to enter your meeting.
  • Buffer — Manage multiple social media accounts, schedule posts and track your campaign’s perfomance all in one place.
  • SlideRocket — This comprehensive presentation tool imports your current presentations, provides the resoures to build them, and makes sure they look good no matter the browser or operating system of the viewer. SlideRocket also provides analytic tools to see how your presentation is performing.
  • Remember the Milk — Wouldn’t it be great if you received an alert reminding you to stop and grab milk as you pass a grocery store? Remember the Milk provides just that—location services and SMS alerts connected to your to-do list.

…be inspired?

  • Canva — Shake up your boring graphics with this fantastic design tool. Canva provides pre-built designs for web or print including presentations, flyers, infographics and more.
  • Artsy — Art lovers now have a discovery app all their own. Artsy showcases high-quality images of works for browsing, purchasing and learning.
  • Storify — Each of us has a storyteller within us, and Storify makes it easier to share yours. Take your favorite social media postings and build story all your own.
  • Songza — Every wanted to find the perfect song to fit your mood? Unlike other music libraries, Songza lets you browse musical titles by your mood, activity or genre.
  • Momentum — Get a boost of energy and motivation each time you open up a new browser tab. Momentum is a gorgeous looking tab background that allows you to set a daily goal.
  • Unstuck — It can be tough to get out of a rut, particularly when you’re not sure what’s causing it. Unstuck helps you get to the bottom of what’s blocking your creativity or productivity with a series of targeted questions.
  • 750Words — Just like athletes, writers must stretch their creative muscles on a daily basis. This site’s minimal interface allows users to write stream of conciousness, without the fear of public exposure.
  • Lift — Let’s face it. We all could you use a little reaching our life goals, and Lift is here to help. Build a custom plan and stick to it with help from the Lift community.
  • Keezy — Rain outside your window making an interesting beat? Like the sound of your heels clicking on the tile floor? Record these sounds and create your own music with this free site. Unleash the musician within!
  • Tellagami — Animated characters are adorable and are perfect for brightening a friend’s day. Create a character, customize its outfit, record your voice and share!

…give back?

  • Charity Miles — Exercise has never felt so good, particularly when it means contributing to a good cause. With Charity Miles, a corporate sponsor will make a donation on your behalf for every mile you run, bike or walk.
  • Feedie — Love taking pictures of your meals? Feedie puts your fetish to good use by making a donation equal to one meal to The Lunchbox fund. Simply visit a participating restaurant, snap a shot of your food and share to your networks! Currently only available on iOS.
  • Kiva — Support low-income and underserved entrepreneurs around the world with this microlending platform.
  • DonorsChoose — This site takes school supply drives to the next level. Teachers post their supply requests, along with a description of what the materials will be used for. Donors can choose what projects to fund.
  • Check In For Good — Who know simply showing up could make a difference? With this app, users select a cause and check in at a business supporting that cause. The business will then make a donation on your behalf.
  • Kickstarter — With Kickstarter, the world’s largest crowdfunding platform, the average person has the opportunity to contribute to everything from indie movie budgets to new product inventions.
  • One Today — Tired of donating the same charities, but not sure what other options are out there? One Today features one new charity a day, and encourages users to donate one dollar each day.
  • See Click Fix — Neighborhood Watch just moved into the 21st century! Send pictures of healthy or safety issues in your community to your local government using your phones camera and GPS.
  • VolunteerMatch — Browse from thousands of nonprofits and find the best organization with which to share your time.
  • Crowdrise — Similar to Kickstarter, Crowdrise is a crowdfunding platform, but one focused entirely on raising money for charities and causes.

…be more social?

  • Topi — Maximize your time at networking events or conference with this mobile app. Topi helps you identify the most relevant connections by assignign a PeopleRank score to attendees, as well as suggests group conversation topics to break the ice.
  • Nearify — Discover events happening in your locality based on your interests. App pulls in information from many of the popular event sites, including EventBrite, MeetUp, Eventful and more.
  • Humin — Have you ever recognized a face, but can’t for the life of you remember where you met them? Humin helps you remember the context of the moment by allowing you to search not by contacts, but with human phrases like “met let week” or “lives in Boston.” Currently available for iOS only.
  • Wayfare — Always wanted a pen pal to call your own? Wayfare connects you with someone from another country with whom you will exchange photos and conversation over the course of 7 days.
  • WhosHere — Find folks nearby and connect by sending free text and image messages—all without giving away any personal information.
  • Ello — For those that feel Facebook has become a bit overcomplicated, Ello is an simplified alternative, offering an ad-free interface.
  • Snapchat — The beauty of a moment is in it’s fleeting nature. Snapchat capitalizes on moments by allowing users to share photos and videos with silly captions that disappear after being viewed.
  • Vine — This short form video sharing service encourages users to submit and search six-second looping videos.
  • Highlight — Need a little push to meet new people? Highlight connects with your Facebook and notifies you when connections or folks with mutual likes walk by.
  • Instagram — View beautiful photos shared by friends and family, as well as customize your photos with pre-loaded filters.

…feel better?

  • LoseIt — Create a personalized weight management plan that fits your life. Enter your goal and LoseIt determines the appropriate daily calorie alottment. Scan food barcodes to easily track intake and import fitness activities to track your progress!
  • EveryMove — EveryMove believes pursing a healthy life deserves its perks. Track your fitness activities with this app and you’ll earn points towards rewards from retailers and services. Plus, it easily syncs with Strava and other activity tracking apps.
  • Commit — It takes 21 days to form a habit, and Commit will hold you accountable for each and every one of those days. Program a commit and then see the total numbers of days you’ve adhered to your goal. Skip a day? You go back to zero.
  • The Walk — Listening to music while walking is so 5 years ago. Now you can take part in your own action/adventure story while walking, discovering more clues the further you go. Choose an episode and adapt the story to your desired fitness level.
  • Pact — Need to make a little invesment to motivate you to work out? Pact helps you achieve your health goals by using cash stakes. If you don’t meet your goal, be prepared to pay!
  • Strava — Strava tracks your physical activity to compete with yourself and friends. Compatible with multiple GPS devices.
  • The Positivity Blog — Tips, workshops and resources for how to remain positive and increase productivity.
  • Calm — With so many demands on your day, it can be difficult to focus and maintain your energy. Calm offers 50 guided meditations to help you get back on track and feeling confident.
  • Fooducate — You are what you eat, and Fooducate makes it easier to know what you’re putting into your body. Scan an item’s barcode to get detailed nutriotional information, as well a suggestions for alternative products.

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Unlocked: The OpenSesame Blog's Greatest Hits of 2014 https://www.opensesame.com/site/blog/unlocked-opensesame-blogs-greatest-hits-2014/ https://www.opensesame.com/site/blog/unlocked-opensesame-blogs-greatest-hits-2014/#respond Mon, 08 Dec 2014 19:09:48 +0000 /site/?p=1843 As we wrap up 2014, we’ve been spending time looking back on the year and how far we’ve come. We’ve grown our blog significantly in 2014, with this being the first full year of our commitment to posting five times per week! Our goal is to become a trusted resource for those in the elearning... Read more »

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As we wrap up 2014, we’ve been spending time looking back on the year and how far we’ve come. We’ve grown our blog significantly in 2014, with this being the first full year of our commitment to posting five times per week! Our goal is to become a trusted resource for those in the elearning space; the content we publish and share really seeks to accomplish that goal.
 
Each week, I send out a weekly blog summary to our team to make sure everyone here at OpenSesame keeps up with what we’re doing in the world of blogging and marketing. When someone on the team suggested I create a blog summary for the year to share with our readers, I immediately said yes.
 
I’m so excited and proud to share with you our “top” ten posts of 2014—I’ve created our list (in no particular order) from posts with top traffic, engagement, and fresh content. Are your favourite OpenSesame posts from 2014 included? Did we miss any that you were particularly attached to? Let us know what you think, and if you have topics you’d like to read about in 2015, let us know in the comments!
 
By: Dana Rosen
 
Storytelling was a hot topic in 2014; this first post in our psychology series was widely shared and discussed…how do you use storytelling in your elearning? Who doesn’t love a good story? 
 
For thousands of years, stories have been one of our most beloved forms of communication. They are everywhere; in the news, on reality TV, in our everyday lives as we interact with friends…the list goes on. Why are we so story-crazed? Can we leverage this fact in a meaningful way for elearning?
 
By: Anna Taylor
 
The second post in the psychology series also proved to be a hit—who doesn’t love an infographic?
 
Remembering requires interest, motivation, and repetition. You have to see it, hear it, touch it, enjoy it. In the end, storing something in memory takes work and effort, so you have to make your information worthy of remembering. eLearning is revolutionary, giving you the opportunity to design more effective training.
 
By: Sharlyn Lauby
 
Guest contributor Sharlyn Lauby, the HR Bartender, has great tips for elearning creators on how to effectively organize and storyboard courses. Don’t miss her expert advice!
 
Storyboarding is the process of visualizing what your elearning module is going to look like. It includes the visual elements, text, and audio. It identifies where interactions will be included. And it creates a roadmap of where the user will go in the module. The idea with storyboarding is to put your concept together visually and then start building it. Clearly, storyboarding is important. The last thing you want to do is start building a program and go back/forth during development.
 
By: Anna Taylor
 
Another infographic makes the list! This one from our popular Head to Head Series stirred up some controversy over the “best” word processing program…are you team LibreOffice, Google Docs, or Microsoft Word?
 
There are some tools that every business, no matter the industry or size, cannot live without. One of these tools is document software. Specifically software that fulfills all your company’s document, report, and collaborative needs. Microsoft Word is the most familiar software of the type, but it is far from the only option. Each sporting different features, benefits, and drawbacks, Microsoft Word, Google Docs, and LibreOffice are all contenders for the document software in your office and personal life.
 
By: Katie Hurst
 
Often, a combo of in-person and online training is the ideal solution for organizations; “Blended learning” was a term we heard over and over in 2014. Read on to learn more!
 
Blended learning definitions can vary as well as include terms like “hybrid learning” and the “flipped classroom,” but essentially blended learning combines in-person teaching with online learning. In this approach, online learning does not replace face-to-face learning; instead it simply reduces the amount of time spent in a traditional classroom environment.
 
By: Kate Cornelius
 
I had a great time researching this article and interviewing Joost Segers of Toyota Motor Europe. It’s always interesting to hear some behind the scenes of how companies are actually using elearning to meet their training needs.
 
Here at OpenSesame, we strive to better understand our customers. As a company with many large, international clients, we are naturally curious as to how other multinational corporations run their internal training. So when we came across Bill Goodwin’s article about Toyota Motor Europe’s elearning upgrades, we wanted to know more. We talked with Joost Segers, Technical Training Manager at Toyota Motor Europe, to get some insight.
 
By: Jeff Dalto
 
This post is from our friends over at Convergence Training and describes how to identify quality visuals in elearning…make sure you’re creating or buying top-notch elearning with these insights!
 
If you’re visiting the OpenSesame website, chances are you’re considering buying an elearning course. And if you do buy a course, you no doubt want it to be a good one. By which I mean that people who complete the course will have knowledge, skills, or attitudes they didn’t have before. But how do you know if a course is “good?” How can you tell if it’s going to help your employees gain knowledge, develop skills, or hold specific attitudes?
 
By: Katie Hurst
 
When you think of minimalism, you may think of living in a tiny house with two outfits and no “stuff,” but this term is also used more and more frequently in the word of work…read Marketing Manager Katie’s take on the trend!
 
Minimalism as a movement has taken off in recent years, challenging individuals to break out of the consumerist cycle and strive to own fewer material things. Some interpretations of minimalism take this to the extreme, such as the 100 Thing Challenge or “How To Fit Everything Into a 42 Litre Backpack.” This move towards material minimalism has also begun to take root in business culture as well, with more and more folks following what is often referred to as “work minimalism” or “essentialism.”
 
By: Anna Taylor
 
We love a good infographic! Intern Anna loves them so much, she created a course on how to use infographic-creation software Piktochart. Hone your skills with her free course!
 
If you’ve spent time on the internet you’ve probably happened upon an infographic. These infographics offer awesome, creative, and visually appealing new ways to display information. They create the opportunity to turn a boring report or long article into something people want to read. We’ve seen, created, and loved infographics, and we want to share our love with you. If you’re ready to jump in and get started creating infographics, we’ve found a tool for you and created a course to teach you to use it!
 
By: Katie Hurst
 
Our ebooks are a labour of love; we’re so excited that we’ve been able to share them with your throughout this year. To celebrate the end of the year and completion of the series, we’ve packaged them together in an all-in-one kit!
 
Over the past year, OpenSesame has developed a number of ebooks that tackle the common barriers of implementing an elearning initiative, as well as provide step-by-step guidance on how to launch such a program. In anticipation of 2015 planning, we combined these ebooks into a single resource—the eLearning Success Toolkit. The toolkit guides you through building an elearning program from start to finish, significantly reducing the planning time required.
 
 
We couldn’t have managed to keep up with the amount of of content on our blog without our fantastic summer marketing interns! OpenSesame was so lucky to have such a great group of interns (in both marketing and engineering) in 2014…meet them here!
 
Now, on to a bigger and brighter 2015! 

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Learning Resolutions: Setting a Goal-Based Budget https://www.opensesame.com/site/blog/learning-resolutions-setting-goal-based-budget/ https://www.opensesame.com/site/blog/learning-resolutions-setting-goal-based-budget/#respond Fri, 05 Dec 2014 00:00:00 +0000 /site/?p=1844 It’s December again! Last year I wrote an article about my personal training resolutions, which you can see here. This year was indeed a hilarious year for me, as I managed to conduct training at a conference during which one of the teambuilding exercises involved playing a game of contact soccer while wrapped in truly... Read more »

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It’s December again! Last year I wrote an article about my personal training resolutions, which you can see here. This year was indeed a hilarious year for me, as I managed to conduct training at a conference during which one of the teambuilding exercises involved playing a game of contact soccer while wrapped in truly absurd amounts of bubble wrap (true story, by the way, and exactly as amusing as it sounds).

This year, however, I’d like to focus on what I’m hoping will be good resolutions for you and your training department. All across the land, training departments are preparing their 2015 budgets. I can only assume this is a grueling process that involves being poked with swords or dipped into piranha tanks, because I can’t count the number of times I’ve had conversations with prospective clients along these lines: “So what we need is a comprehensive training solution, fully compatible with and complementary to our existing training but with a distinctive edge that will really make it pop, and we need it yesterday. Oh, and it can’t cost more than $11. Maybe $12 if we’re really wowed by what you come up with, but we’re shooting for $11. Actually under $10 would be nice.”

In my experience, training budgets are hard to acquire and easy to discard, especially when more pressing matters crop up, and ‘more pressing’ is often defined as ‘literally anything else, up to and including management’s desire to install a giant Ferris wheel in the lobby.’ So this year, as you think about what training you want to implement or update, consider the following two questions.

What Benefits Can This Training Actually Bring?

Too often this question is answered with ‘I have no idea,’ or else people think that training is being done for its own sake and without any tangible benefits to the company. So try as best as possible to quantify the value of the training in question. The Ken Blanchard company, for example, recently released a whitepaper showing that bad leadership can cost an organization around 7% of its annual revenue in terms of lost productivity and employee turnover. So if you’re considering some leadership training that costs less than 7% of your annual revenue, you might look at that as a money-saving plan, rather than a frustrating expenditure.

How Will This Training Reflect on Our Culture?

In many ways, the training you offer is a direct reflection of your company’s attitude toward its employees. A company that engages in no training is setting the expectation that everyone should figure it all out on their own – hardly the best message to be sending to eager employees who know they need the chance to grow. A company that engages in bland, boring, or oppressive training is telling people that their job is probably going to be bland, boring, and oppressive. A company that offers training only to its entry-level employees is saying that the work itself requires little more than entry-level knowledge, and its managers will be left to fend for themselves. The more energy you’re able to put into vibrant, interesting, and engaging training for your employees (and the more training that you make available through the career life cycle) the more likely your employees are to repay you with enthusiasm and loyalty.

So this year, as you’re setting your training budget, try not to think of how much money you have to spend. Think of the how much money you can save if you find the right training. Think of the kind of attitude you can instill in your team by giving them the right tools for success. Then go see if you can find all that for $11. If you can, congratulate yourself. Then give me the phone number of the person you bought it from so that I can have a short conversation with him or her on the subject of appropriate pricing.

Jeff Havens is a professional development expert who addresses leadership, generational issues, and other areas of professional development through a unique blend of content and entertainment. He has been a regular guest on Fox Business News and featured in CNBC, BusinessWeek, and Bloomberg News. To learn more about Jeff’s keynote presentations and corporate training, visit www.JeffHavens.com.

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OpenSesame's Learning Resolutions Series is Back! https://www.opensesame.com/site/blog/opensesames-learning-resolutions-series-back/ https://www.opensesame.com/site/blog/opensesames-learning-resolutions-series-back/#respond Thu, 04 Dec 2014 18:00:28 +0000 /site/?p=1845 Can you believe it’s already December? I can’t! I’ve heard (and said!) this multiple times over the last few days, as we as a company push toward the end of the year, as friends plan holiday parties, and as my family prepares to converge on my parents’ house for Christmas. Hard to believe it’s been... Read more »

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Can you believe it’s already December? I can’t! I’ve heard (and said!) this multiple times over the last few days, as we as a company push toward the end of the year, as friends plan holiday parties, and as my family prepares to converge on my parents’ house for Christmas.

Hard to believe it’s been a year since our last Learning Resolutions series (and that we’re already preparing for another round of resolutions and goals!). We’re on year three (don’t miss 2013 and 2014) of gathering resolutions from leaders in the learning and elearning space, and I couldn’t be more excited to share this year’s roundup.

We’ll kick things off tomorrow with a post from the ever-amusing Jeff Havens; throughout December and January we’ll be sharing thoughts from bright minds including Jessica Miller-Merrell of Blogging4Jobs, Kellye Whitney of CLO Magazine, repeat writers David Glow and Mark Britz, and many more!

Check back in December and January to read the posts…we’ll be tagging them, so you can read them here, under the Learning Resolutions tag

UPDATE: Read the wrap-up and download our free ebook here!

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Stay Proactive Through Your End-of-Year Push! https://www.opensesame.com/site/blog/stay-proactive-through-your-end-year-push/ https://www.opensesame.com/site/blog/stay-proactive-through-your-end-year-push/#respond Wed, 03 Dec 2014 17:13:23 +0000 /site/?p=1846 Feeling the year end pressure? Keep ahead of the chaos and keep your cool by staying proactive. A this time of year, it’s important to prioritize effectively and delegate to your team…it’s easy to get overwhelmed, but don’t forget training can help!   This week’s featured courses are here to lighten your load. Empower your... Read more »

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Feeling the year end pressure? Keep ahead of the chaos and keep your cool by staying proactive. A this time of year, it’s important to prioritize effectively and delegate to your team…it’s easy to get overwhelmed, but don’t forget training can help!
 
This week’s featured courses are here to lighten your load. Empower your team to take action and finish the year strong!
 
The key to hospitality is proactive customer service. Building guest loyalty and bringing in repeat business is critical to your company’s success. Teach your team the six essential rules of quality guest service through this engaging course!
 
We’re all about being proactive! Help your team hone this skill too with the first habit from Dr. Stephen R Covey’s “7 Habits of Highly Effective People”—Be Proactive. Take responsibility for your life, quit passing blame, and change the way you respond to challenges!
 
Staying proactive means staying agile! Find and activate your agile champions who can embrace unpredictability and excel at implementing complex change efforts. Ensure they’re at their peak skill level with this important and interactive course.
 
Is your team ready to develop applications using OO techniques? This introductory course will get your employees started in this first module on “Fundamentals of Objects to Users” and create a pathway for future learning.

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Key Takeaways from ATD's 2014 State of the Industry Report https://www.opensesame.com/site/blog/key-takeaways-atds-2014-state-industry-report/ https://www.opensesame.com/site/blog/key-takeaways-atds-2014-state-industry-report/#respond Tue, 02 Dec 2014 23:15:46 +0000 /site/?p=1847 As we progress through an increasingly tech-based millennium, online learning is continuing to become a more prominent part of employee training and education. According to ATD’s 2014 State of the Industry Report, online training accounted for more than a third of the total employee learning hours documented in the last year. ATD’s 2014 State of... Read more »

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As we progress through an increasingly tech-based millennium, online learning is continuing to become a more prominent part of employee training and education. According to ATD’s 2014 State of the Industry Report, online training accounted for more than a third of the total employee learning hours documented in the last year.

ATD’s 2014 State of the Industry Report (SOIR), released last week, surveyed a diverse group of 340 organizations of various sizes, industries, and locations regarding their training and development expenditures. The report is used by many companies as a benchmarking document, to observe trends and determine how their organization compares. For off-the-shelf elearning providers such as ourselves, it is an interesting exploration of how technology is being used within training departments.

Efficiencies and Expenditures

Training employees is an investment. As companies strive to make their training programs as efficient and effective as possible, many are turning to online training to help cut costs and improve engagement. Online training reduces or eliminates the need for in-person instruction and distributes information in a more cost-effective way. ATD’s SOIR found organizations with less than 500 employees spend nearly $1,900 on average per employee with an average of 27 hours of training provided. This is compared to larger organizations (more than 500 employees), who spent less than $900 on 36 hours training on average per employee. Smaller to mid-size organizations could certainly benefit from streamlining their training delivery methods and investing in online learning to cut costs and increase training hours.

Content Distribution and Delivery Methods

In addition to spending, ATD’s SOIR also examined the type of training purchased and how it was delivered. Management and compliance training continue to lead the pack in terms of content popularity, as the two top training topics in 2013. With the rise in demand for management and supervisory training, this could support what many see as shift away from “training” and a move towards focusing on “development” of employees.

In terms of content delivery, instructor-led remains the preferred method, with 70% of formal training hours being delivered in this way. That said, the report also found an increase in online training usage. Last year, a quarter of training hours were completed online with many preferring to use a self-paced program. As technology improves and content choices becomes available, companies are more easily able to find online training that fits their needs, and their budget.

Growth of Technology in Training

Gamification and mobile learning continue to grow in popularity since they were introduced four years ago. Already 25% of organizations report using gamification methods—a growing trend for engaging learners. Though mobile learning has not taken off at the rate many have predicted, the delivery method is holding steady, and saw slight growth over 2012. Lastly, the report found organization size influences what delivery methods are available to employees, with companies employing 10,000+ offering more online learning opportunities than their smaller counterparts.

To Sum up the Trends:

The annual ATD State of the Industry Report displays the expansion of online training over the past four years. 2013 saw a stable growth of online training , and the growing global economy will likely call for even more. Incorporating online learning into your organization’s training repertoire could prove to be an invaluable step for reducing costs and increasing access to information for the benefit of employees and the organization as a whole. 

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Why You Should Give Change a Fighting Chance https://www.opensesame.com/site/blog/why-you-should-give-change-fighting-chance/ https://www.opensesame.com/site/blog/why-you-should-give-change-fighting-chance/#respond Mon, 01 Dec 2014 16:37:49 +0000 /site/?p=1848 Change. It’s that big scary monster looming on the horizon, and when it comes around things are strange and different. Too often people fight change, whether it be in their personal lives, work lives, their country, or the world. Changes in thought or procedure run into resistance more often than not. When change comes around,... Read more »

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Change. It’s that big scary monster looming on the horizon, and when it comes around things are strange and different. Too often people fight change, whether it be in their personal lives, work lives, their country, or the world. Changes in thought or procedure run into resistance more often than not. When change comes around, people are tempted to fight it. Many people deny change, claiming they know the old way; it’s familiar and safe. But oftentimes fighting is what makes change hard. Sometimes adjustments in thinking bring about new ideas and innovations or more efficient ways of doing things. Sometimes change is necessary or beneficial, but how do you convince yourself to accept it?

Handling Change

When you’re in a changing environment (and if you’re in the business world, you are), you need a certain sense of resilience and agility when overcoming change. Personal approaches to change resilience differ depending on personality type, as each individual processes situations differently. Some people are naturally more flexible and accepting of shifts in thinking or procedure than others. For this reason you need to be self aware; you need to know how you’re going to react and how you can adjust your reaction. Here are some general tips for preparing yourself to handle tough changes.

  1. Anticipate change in your workplace and mentally prepare for it.
  2. Assess personal abilities and difficulties. If you react to things angrily, be prepared to rationalize with yourself in the moment.
  3. Understand how the transition will impact you. When a change is put into place, examine what aspects of your life it will actually affect, more often than not it isn’t as big a deal as you originally thought.
  4. Reframe unproductive thoughts and attempt to overcome initial negative reactions. When your initial reaction to procedure change is confusion or anger, take a moment to calm down, then go ask your boss why she put the change in place. In the end, you might realize that your initial anger was unwarranted.

Leading Others to Handle Change

If you are implementing change and need to overcome resistance, change leadership is required. Dr. John Kotter has developed an 8-step process for leading change that will help employees accept change and work past it.

  1. Establish a sense of urgency: If others see a need for change they are more likely to accept it.
  2. Create the guiding coalition: Assemble a group with enough power to lead the change effort and encourage the group to work as a team.
  3. Develop a change vision: Create a vision to direct change efforts and develop strategies to achieve that vision.
  4. Communicate the vision for buy-in: Make sure as many people as possible understand and accept the vision.
  5. Empower broad-based action: Remove obstacles standing in the way of the transition.
  6. Generate short-term wins: Plan for achievements that are visible and reward involved employees.
  7. Never let up: Use successes and increased credibility to change systems, structures, and policies that don’t fit the vision.
  8. Incorporate changes into the culture: Articulate connections between new behaviors and organizational successes.

Change is never easy, but by preparing yourself and others to overcome obstacles you are enabling your team to accept the change. This can make you both more productive and ease transition into a new way of doing things. Give change a chance!

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Stay Safe Online: Cyber Security for Cyber Monday https://www.opensesame.com/site/blog/stay-safe-online-cyber-security-cyber-monday/ https://www.opensesame.com/site/blog/stay-safe-online-cyber-security-cyber-monday/#respond Fri, 28 Nov 2014 15:12:06 +0000 /site/?p=1849 Cyber Monday, following on the coat-tails of Black Friday, is the year’s biggest online shopping day. On this anticipated day, all around the US people will be buying clothes, electronics, and gifts from a variety of websites—some less legitimate than other. Unfortunately this means that there are elevated risks of fraud and cyber attacks. For... Read more »

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Cyber Monday, following on the coat-tails of Black Friday, is the year’s biggest online shopping day. On this anticipated day, all around the US people will be buying clothes, electronics, and gifts from a variety of websites—some less legitimate than other. Unfortunately this means that there are elevated risks of fraud and cyber attacks. For this reason we’d like to give you the basics of cyber security and the tools you can utilize to make safe transactions online!

As technology grows so do the techniques and tools people use to exploit it. Technology makes purchasing easier and more convenient than ever, but that doesn’t mean you can get away with not doing your homework. Luckily we’re here to help ensure that your shopping is as easy and painless as possible this year! Using these tips you can protect yourself and your family from the increasing risk of cyber attack when shopping online.

Here are some tips for online shopping:

  1. Check out sellers and reviews: There are some sellers that advertise awesome prices, but turn out to be less than savory characters. One of the easiest ways to protect yourself online is Googling unfamiliar websites and checking for negative reviews, warnings from past victims, etc. Tricks involve double charging, never sending products, or simply disappearing after receiving payments. Sometimes attackers will attempt to trick you by creating malicious websites that look as legitimate on surface level as any other web retailer. Keep yourself safe online and only make purchases from websites you recognize or check out websites you want to purchase from to protect yourself!
  2. Never use unsecured Wifi to make purchases: Never share personal or financial information over an internet connection that doesn’t require a password. This means you should avoid making purchases and sharing purchase information from a coffee shop. Make you purchases smartly and safely. Using unsecured Wifi greatly increases the risks of shopping online.
  3. Make sure the site is legitimate: Know the signs of a legitimate website. These signs include a closed padlock on your web browser’s address bar, links you click matching the landing page they send you too, and the https before the website’s URL. If the URL starts with “http” and not “https” the site is not secure, and you should show caution when putting private information into the site.
  4. Record everything: Keep track of how much you’re spending, where you’re buying, what shipping costs are, and check your bank statement to ensure you’re getting charged the expected amount. If you don’t keep track of your spending and bank account you are likely to miss small charges that don’t belong to you. Often, when your information is stolen, small charges will be made to your account before they make large charges. If you’re keeping track of where your money is going, you are more likely to be able to catch fraud early and before it’s too costly.
  5. ALWAYS check your bank account: Hands down the best way to get tricked out of your money is to be woefully unaware that you’re losing it. Check your bank account weekly, get the Mint App for your phone to keep track of spending, and set a budget. If you check your bank account against how much you know you’ve spent, you can ensure that you’re spending the right amount.
  6. Never give out your bank password: Of all the rules to stay safe online this is rule number one. Avoid purchasing from sellers that ask for this information. Just don’t do it. Ever. Set passwords only you will know and remember that are long and strong. Your password is your last defense; make sure it doesn’t let you down.

Spend money this Cyber Monday, and spend it wisely. If you happen to run into fraud or cyber crime be sure to report it and help keep others safe. We hope that these tips on how to protect yourself online will improve your Cyber Monday shopping experience. Good luck and safe shopping online!

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Basics and Benefits of Blended Learning https://www.opensesame.com/site/blog/basics-and-benefits-blended-learning/ https://www.opensesame.com/site/blog/basics-and-benefits-blended-learning/#respond Tue, 25 Nov 2014 18:01:05 +0000 /site/?p=1850 The debate between in-person and online training has been prominent since elearning was first introduced. Research shows benefits of both, and defenders of both sides vehemently argue their points. However, there is a way to maintain the advantages of both without sacrificing any learning. Known as “blended learning,” it combines elearning and traditional classroom-esque interactions.... Read more »

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The debate between in-person and online training has been prominent since elearning was first introduced. Research shows benefits of both, and defenders of both sides vehemently argue their points. However, there is a way to maintain the advantages of both without sacrificing any learning. Known as “blended learning,” it combines elearning and traditional classroom-esque interactions. eLearning has been shown to increase student enthusiasm, cost effectiveness, and in many cases, retention and student ability at the end of the course. However, there are also numerous benefits to keeping traditional interaction and communication in training. Below I’ve shared some tips on how to supplement your elearning and create a blended learning program that will help employees reach new heights.

Interaction with Content

There are traditionally three types of interaction in learning. The first interaction is between the student and what he or she is learning. This is where elearning excels. Online learning is linked to stronger complex understanding and reflection, as well as exploration of multiple viewpoints. However, it doesn’t work as effectively with in-depth exploration of a single idea or research, activities that typically increase comprehension and engagement. Below are some tips to help you create great content-student interactions.

  • Encourage employees to do additional research if a topic brought up in training interests them. It will help with retention and keep them invested in the material. Furthermore, research works better with elearning.
  • Assign a written assignment with the training. Writing will help students develop deeper understanding and comprehension.
  • Make sure the elearning component of your blended learning program includes interactive portions, as retention increases when students have the chance to apply their learning.

Interaction with Instructors

This interaction, typically where elearning suffers, is where the expert or teacher interacts with the student, whether directly or indirectly. Teacher involvement with students is linked to student learning, and the type of continuous feedback that instructors offer is linked to better and faster comprehension by the student. In online training, however, there is usually little-to-no instructor interaction. So how can you supplement your elearning to make sure employees are getting the best training possible?

  • One important aspect of teaching is the ability to give feedback at multiple points during the learning process. Give employees chances outside of the course to demonstrate their knowledge and skills, and provide quick feedback on their performance.
  • Independent research has been shown to replace certain aspects of instruction. By giving employees leeway to explore a training topic that interested them, they will not only gain the retention discussed above, but also cognitive benefits that come with in-person training.
  • Encourage experienced employees to spend time helping new ones. Experienced peers can replace traditional instructors, and the workspace will be more collaborative and supportive as a result.

Interaction with Classmates

Often thought of as the most important interaction, the quality of peer interaction is linked to retention, satisfaction, and success in learning. Interaction with classmates can range from one-on-one discussions to debates and conversations with dozens of students. The best way to supplement elearning successfully is to introduce classmate interaction. Try these tips to make sure your training is as effective as possible.

  • After a group of employees goes through online training, have them get together and go over the material covered. Encourage them to ask questions, discuss the implications of the training on the jobs, and come up with ways to apply the training to their jobs.
  • Encourage employees to share experiences, ideas, and thoughts through online discussion, as that enables employees to train at their convenience and still have access to interactions.
  • Make sure that any communication, team-building, diversity, or other similar training includes team-building activities to cement the lessons.

eLearning offers an efficient, convenient and effective training method, but you can create an even stronger program with blended learning. Offer your employees the opportunity to interact with one another by utilizing these tips. If you’re interested in learning more, check out Creating a Learning Culture Through Blended Learning or Leadership Development with Blended Learning.

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Sleeping on the Job: How a Lack of Z's Can Affect Your Productivity https://www.opensesame.com/site/blog/sleeping-job-how-lack-zs-can-affect-your-productivity/ https://www.opensesame.com/site/blog/sleeping-job-how-lack-zs-can-affect-your-productivity/#respond Mon, 24 Nov 2014 18:33:19 +0000 /site/?p=1851 You probably have heard that eight hours is the optimal amount of sleep in order to be well-rested, productive, and alert the next day. A recent Gallup poll found 45% of employed adults believe they don’t get enough sleep, many only averaging 6.8 hours a night. Sleep deprivation can affect your motivation, focus, and overall work... Read more »

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You probably have heard that eight hours is the optimal amount of sleep in order to be well-rested, productive, and alert the next day. A recent Gallup poll found 45% of employed adults believe they don’t get enough sleep, many only averaging 6.8 hours a night.

Sleep deprivation can affect your motivation, focus, and overall work ethic. A lack of sleep affects your productivity, can disrupt your relationships with coworkers, affects your ability to finish projects or simple tasks, and can cause problems in the workplace.

Bragging Rights

Do you have that one coworker who consistently has bags under their eyes and drinks a little too much coffee, yet always likes to brag about getting only four hours of sleep every night? As if to say, “Look at how much I’m getting done with zero down time to rest my body. Can you beat that?” “It’s trendy not to sleep,” says Shelby Harris, Psy.D. “It’s better to be productive and go, go, go. The thing I hear all the time is, ‘I’ll sleep when I’m dead.”’ Overworking can significantly affect sleep. Being “productive” and not sleeping may work for one-off project requiring a single all-nighter. Being productive in that manner all the time, however, can create an unhealthy cycle not worthy of being bragged about. Sleep shouldn’t be a competition in the workplace, especially when a lack of it can hinder your work community as a whole.

No Sleep = No Self-Control

When you lack sleep, you tend to communicate poorly, which can be disastrous for inter-office relations. Snapping back, using a rude tone, blaming others for your own mistakes—all can create bad relationships with fellow employees and create unnecessary problems in the workplace. People also tend to make unethical decisions about big projects, budgeting, etc. when they lack sleep. “Studies have shown that self-control functions take place in a specific region of the brain—the prefrontal cortex—that works less well when people are low on sleep.” 

The Health Factor

A lack of sleep can really affect your health and can become dangerous. A lack of sleep can seriously impact your stress level, leading to digestive issues, obesity, heart problems, depression, and many other health issues. In fact, 90% of those who lack sleep often suffer from another medical condition. You’ll miss out on something fun when you have to use your paid time off to recover from stress-related conditions. Putting your work down to get some extra hours of sleep is not going to kill you, but a heart attack might!

Lacking in z’s can directly affect your overall well-being, but a lack of sleep can also drastically affect the brain. The brain is obviously an important tool to getting work done efficiently and being productive. We have already covered how sleep can alter your decision making, but missing sleep can impact your brain in the other ways as well:

  • Memory: You could forget to email that report due at noon, or to attend that conference call with a client. No sleep can cause your brain to become foggy, forgetting everything from important meetings to a set of numbers.
  • Attention and Concentration: You can easily become unproductive once you get distracted. Taking away sleep, however, adds to the mind drifting. Getting your work done over a sustained amount of time can become extremely difficult when you lack focus necessary to complete tasks.

How to Become A Well-Rested Employee

So now you realize that you too could benefit from a lot more sleep in order to have better productivity. Here are a few more tips to becoming an alert and attentive worker:

  1. Drink Coffee…But Not Too Much. It’s okay to take in the extra caffeine when necessary, but don’t overdo it. Too much will affect your sleep later on that evening, adding to the endless cycle of sleeplessness. To stay on the safe side, don’t go over four cups of coffee a day, and stop drinking caffeine at least six hours before bed.
  2. Cat Nap! A 15-20 minute snooze in your office can help give you new energy to finish out your day. If you don’t have your own office (because napping in a cubicle may not be the best idea) take an alternative route and go on a quick walk instead. Not only will sunlight be good for you and help to wake you up, but it can really spark some creativity!
  3. Create A Sleep Routine. Completing a sleep ritual is like completing any task at work. There are several steps you must accomplish in order to get to your main goal, which in this case, is getting your head on a pillow. A ritual can be anything from brushing your teeth to reading a chapter of a book to packing your gym bag or preparing your lunch for the next day. Anything that can help you get relaxed will be beneficial, but television before bed is never a good idea!

If your body starts to tell you that you’re tired, listen to it! Just as it is important to properly nourish your body everyday, it is also important to make sure it is well rested. Without sleep, working a 9-5, or even focusing on the tiniest things throughout your day can become much more difficult. Try investing in new sleeping habits if you feel you are lacking some serious shut eye, especially if it is beginning to affect your work productivity, relationships in the office, and decision making. OpenSesame offers some great resources on the topic of sleep and how it affects your work!

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Curious About AB2053 and Workplace Bullying? Join Us For a Free Webinar! https://www.opensesame.com/site/blog/curious-about-ab2053-and-workplace-bullying-join-us-free-webinar/ https://www.opensesame.com/site/blog/curious-about-ab2053-and-workplace-bullying-join-us-free-webinar/#respond Fri, 21 Nov 2014 16:52:53 +0000 /site/?p=1852 We’re excited to announce our upcoming webinar “Preventing Abusive Conduct and Bullying in the Workplace: A Policy and Training Roadmap” in collaboration with MYCA Learning! While California training managers are very familiar with AB1825 and the sexual harassment requirements included, not everyone is familiar with the parameters of the new AB2053 law. Don’t miss this... Read more »

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We’re excited to announce our upcoming webinar “Preventing Abusive Conduct and Bullying in the Workplace: A Policy and Training Roadmap” in collaboration with MYCA Learning! While California training managers are very familiar with AB1825 and the sexual harassment requirements included, not everyone is familiar with the parameters of the new AB2053 law. Don’t miss this webinar where you’ll get all the need-to-know info right from the subject matter experts, Stephen Anderson and Anne Noel.

AB2053 expands on AB1825 to also include “prevention of abusive conduct,” addressing the major issue of workplace bullying. The new law is more encompassing of harassment behavior and goes further to protect employees from abusive behavior.

Preventing abuse and bullying is no longer just an important option for California companies, but a requirement. We’ll make sure you get the information you need to know to ensure your company complies, including:

  • Definitions of abusive conduct
  • The differences between bullying and unlawful harassment 
  • What to include in a comprehensive abusive conduct policy
  • What to include in effective anti-bullying prevention training
  • Personal and employer risks of workplace bullying
  • How to incorporate AB2053 “abusive conduct” content and the two new changes in the law into AB1825 training    

Worried you’ll get pushback from management and employees (“We already took that!”)? We’ll also address those concerns and help you make the case for the updated training.

This webinar is for anyone seeking comprehensive harassment and bullying training and those looking to comply with new California requirements. We know the law can be difficult to navigate; we’re here to help! Join us on Thursday, December 11 at 10:00am PT/1:00pm ET for this informative session!

Ann M. Noel, Esq., is the founder of Noel Workplace Consulting, specializing in legal advice and training on California and federal employment law compliance, especially sexual harassment prevention, disability and leave laws. She is the former executive officer and chief administrative law judge for the California Fair Employment and Housing Commission, where she crafted California’s regulations on mandatory sexual harassment training, disability and pregnancy discrimination, and adjudicated hundreds of employment and housing cases, including sexual harassment cases. Ms. Noel serves as an expert witness on employment and housing discrimination law. For over 30 years she has lectured, trained and written about disability, leave and anti-harassment laws.

Stephen F. Anderson, President of Anderson-davis, Inc., (est. 1980) has written award-winning video-based and online sexual/unlawful harassment, retaliation and harassment prevention training that’s been delivered to over 4 million employees, and facilitated in-house training to over 140,000 in the private, public, academic and military sectors in the United States and across the globe. Stephen is an innovator in the design of cutting-edge prevention and skills training, developing the concepts of ‘intent vs. impact’, ‘subtle sexual harassment’, ‘respect vs. harassment’, ‘intervention when no complaint’, ‘avoiding interview mistakes’, and ‘myths vs. facts’. Mr. Anderson’s training methods and expertise have been featured on: 20/20, Good Morning America, Headlines on Trial, ‘News Station’ TV Asahi, Japan and Oprah.

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The 6 Dos and Don'ts of Reddit Marketing https://www.opensesame.com/site/blog/6-dos-and-donts-reddit-marketing/ https://www.opensesame.com/site/blog/6-dos-and-donts-reddit-marketing/#respond Thu, 20 Nov 2014 18:08:22 +0000 /site/?p=1853 It’s 2014. Every company worth its salt has a LinkedIn, Facebook page, Twitter account, and maybe a Pinterest or Instagram if they’re especially trendy. However, there are still social networks with hundreds of millions of users that are fairly untapped by web marketers. Reddit, an online bulletin board-esque website, is one of these networks. As... Read more »

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It’s 2014. Every company worth its salt has a LinkedIn, Facebook page, Twitter account, and maybe a Pinterest or Instagram if they’re especially trendy. However, there are still social networks with hundreds of millions of users that are fairly untapped by web marketers. Reddit, an online bulletin board-esque website, is one of these networks.

As the 54th most popular website in the world with billions of page views, Reddit, if used correctly, can bring significant awareness, traffic, and even revenue to your website. Moreover, you can interact with customers, perform market research, and gain consumer insight. However, the site can be difficult to understand, as it has developed into its own community and culture. If you’re not sure if Reddit marketing is good for your company, give it a glance and see if it’s right for you. To help you understand the basics of Reddit marketing, we’ve come up with a list of Dos and Don’ts to help you use Reddit to its full potential.

So what exactly is Reddit?

Reddit describes itself as the “front page of the internet.” Essentially, it is a link curation page, where users (known as redditors) submit videos, images, and links to websites across the internet. The users then upvote or downvote these submissions, with highly upvoted links appearing on the front page of Reddit, gaining thousands of views and comments.

Reddit is divided into “subreddits,” which are smaller, topically focused pages where users submit content specifically targeted at the subreddit’s category. These can range from extremely popular, wide reaching subreddits such as movies and Today I Learned (focused on posting new, interesting facts) to more niche topics such as Build A PC or Ask Historians. If used correctly, Reddit can be an invaluable tool to web marketers, as it is an excellent source of feedback and insight into market trends, and a successful post can lead to traffic increasing by thousands of visitors. The following is a list of dos and don’ts of using Reddit as a marketing tool.

Do: Understand Reddit

Reddit is a community of nearly three million users, and just like any community, they’ve developed a set of both written and unwritten rules. Without fundamentally understanding how redditors interact with the rest of the internet, as well as each other, your marketing is likely to fail. So don’t be afraid to lurk! Make an account, subscribe to the subreddits you find interesting, and spend some time exploring the site. You’ll learn how to better interact with redditors, and you’ll be able to see the patterns of popular content. Secondly, understand reddiquette (a portmanteau of reddit+ettiquette). Not following the basic rules and guidelines of the site is the easiest way to invite backlash against your company or product. Finally, explore and decide which subreddits are related to your company. You won’t get very far posting a progamming app in the makeup subreddit, but a post in Programming or Android could be incredibly successful.

Do: Offer Compelling Content

It might seem obvious, but the best way to use Reddit successfully is to submit interesting, engaging content. Infographics, blog posts, interviews, and reports that offer humor, new information, or compelling opinions will bring viewers to your site, increase positive brand awareness, and create goodwill towards your site or company. Content can come in many forms, not just links. One of the most popular subreddits is AMA, which stand for Ask Me Anything. Anyone with an interesting story, perspective, or knowledge can be interviewed by the reddit community. Some of the most successful AMA’s of all time include people as varied as Ken Jennings, Bill Gates, and Snoop Dogg. The one thing in common with every popular AMA is that, regardless of whether or not the interviewee is promoting something, they took time to interact meaningfully with users and craft well-thought out, interesting answers. An AMA can help with visibility and image just as much as linking content.

Don’t: Be Disingenuous

On the other hand, an unsuccessful AMA can bring significant backlash upon the interviewee and what he or she represents. Perhaps the most famous example of this is Woody Harrelson, who only answered questions pertaining to his new movie, and would answer unrelated questions with information about the movie. Another example is Morgan Freeman, whose answers were short, uninvolved, and suspected to be the work of a press agent instead of the actor himself. The takeaway from this? If you are taking the time to interact with the Reddit community, make sure you’re honest, thoughtful, and genuine, otherwise your publicity efforts will backfire.

Do: Create Content Specifically for Reddit

Redditors love to feel special. There’s no better way to earn the love of Reddit than by creating something that acts as acknowledgement for the users of the site. Whether this is a simple video or link thanking them for letting you do an AMA, a “reddit discount” for an item, or an infographic or post made specifically for a certain subreddit, custom content will endear any marketing to reddit. One of the most famous examples of this is when a user, reading an angry post about the cost of beef jerky, created a Reddit discount for his parents’ jerky company, and netted nearly $25,000 in sales in a weekend. If redditors feel that you are doing them a favor by posting and submitting, they will be significantly more receptive to any marketing initiative.

Don’t: Try and Pass off Advertising as Content

The worst thing a company can do on Reddit is pretend that advertising is actual content. Even worse is if the company then tries to pretend to be just another redditor, instead of a corporation. One example of this is when redditor mcucanon, a Marvel Studios representative, submitted several posts advertising various Marvel films. The movies subreddit, typically incredibly supportive of Marvel, lashed out against the blatant advertising, and the moderators of the subreddit responded by banning most superhero movie content. Typically, if Redditors see advertising without any attempt to make it into compelling content, the post and the brand suffer.

Do: Use Official Reddit Advertising if you Want to Advertise

However, Reddit does offer an official advertising system, which lets you craft advertisements in the same format as submissions and target the ad at certain groups. These ads, which are clearly marked as such, have a number of benefits. For one, since the ad is in the form of a submission, redditors can comment, and thus offer you the chance to interact, listen to suggestions, and ask questions while still running the ad. Secondly, several websites who have used the system have calculated that the ROI of an ad on Reddit is significantly higher than other methods of online advertising. If you do decide to attempt traditional advertising, a Reddit targeted ad can be an incredibly effective method.

With a userbase of millions that can direct incredible amounts of traffic to any website, product, or content on the web, Reddit is a marketing tool with immense potential. By understanding how Reddit works, and how to market to its users, you too can utilize it for innovative, compelling marketing.

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Tips and Tricks and Tools (Oh My!) for the Modern Marketer https://www.opensesame.com/site/blog/tips-and-tricks-and-tools-oh-my-modern-marketer/ https://www.opensesame.com/site/blog/tips-and-tricks-and-tools-oh-my-modern-marketer/#respond Wed, 19 Nov 2014 22:37:53 +0000 /site/?p=1854 To follow up on sales week, this week we’re celebrating marketing week! We’re a small but mighty team here at OpenSesame and take pride in our work (especially this blog!).   Training can be a huge help to marketing professionals at all levels and in all industries. Whether you’re starting fresh or a seasoned pro,... Read more »

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To follow up on sales week, this week we’re celebrating marketing week! We’re a small but mighty team here at OpenSesame and take pride in our work (especially this blog!).
 
Training can be a huge help to marketing professionals at all levels and in all industries. Whether you’re starting fresh or a seasoned pro, we’ve got courses to help you sharpen your marketing skills. Want to enhance your creative thinking or get certified? This week’s featured courses have you covered!
 
Marketing’s role in business today is critical and has grown over time. This course introduces the key tenets of marketing and shares a five-part framework to improve strategic planning and customer insight skills. Using real world examples and tools, this course guides your team’s effectiveness as strategic marketers.
 
Can’t find your creative groove? Get your groove back with this course designed to help you boost your creative thinking. Get the tools you need including tips on brainstorming, idea generating questions, evaluating creative ideas, overcoming barriers to creative thinking, and more.
 
Prepare for Certified Internet Marketer (CIM) certification with this course aimed at those seeking to gain an overview of how Internet Marketing can be leveraged to achieve acquisition, conversion, and retention of online customers. Get the knowledge you need to succeed in today’s fast-changing online business environment.
 
Do you have the knowledge you need to manage marketing in a 21st century organization? Make sure you’re up to the challenge with this course from VLC Global for 50% off ($25), through 11/26! This course, the first in a series, serves as an introduction to modern marketing and how you can use techniques presented at your company (discount will show at checkout).

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How Your Business Should Be Using Pinterest https://www.opensesame.com/site/blog/how-your-business-should-be-using-pinterest/ https://www.opensesame.com/site/blog/how-your-business-should-be-using-pinterest/#respond Tue, 18 Nov 2014 18:47:29 +0000 /site/?p=1855 Pinterest, one of the newer social media networks, has been hugely successful with its users. Rated as 2014’s number one social network in customer satisfaction, Pinterest is quickly becoming the social media site. But before Pinterest can get there, it needs to overcome a few obstacles, such as the impression that Pinterest is all about... Read more »

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Pinterest, one of the newer social media networks, has been hugely successful with its users. Rated as 2014’s number one social network in customer satisfaction, Pinterest is quickly becoming the social media site. But before Pinterest can get there, it needs to overcome a few obstacles, such as the impression that Pinterest is all about online scrapbooking and that you can’t be productive. For most people, this is true, but in reality if you know how to use it effectively you can take advantage of Pinterest’s huge audience and use the site to organize information, find inspiration, market your own site and products, and so much more. Learn how others are using Pinterest to benefit their company and increase their marketing campaigns so you can learn from their examples and become a Pinterest marketing pro!

Become Inspired!

Have you ever needed to create a list but have no idea where to start or what to include? You’ve tried to Google ideas, but you’re getting too wide a range and you just don’t like what you’re finding—so what should you do? Use Pinterest. The site’s visual orientation helps you filter through useful versus irrelevant content without having to click through pages and pages of search results.

Let’s say you wanted to create a list of the best ways you can use social media for your business; all you need to do is type into Pinterest’s search bar “Social media marketing tips” or “Social media for business,” and you will instantly be able to see countless images relating to your search. You will probably see a lot of infographics, along with other images and visuals. Infographics are great because all the information is there already, but one of the coolest features about Pinterest is that each pin links to its original source. What this means is if you see an image and want to know where it came from or the article behind it, simply click on the image and you’ll be taken to the original website. If taken advantage of, this can be a huge aid to your company. By posting interesting images and articles, and making sure the descriptions other pinners see will entice them to learn more, you can drive traffic to your site!

Beside making lists, Pinterest can provide inspiration for a plentitude of other things as well, such as content or designs for your own infographic, using the pins in the “Popular” category to inspire your own content, and brainstorming ideas for your next blog post.

Police Departments Using Pinterest to Fight Crime

While many people use Pinterest to find inspiration and create an online scrapbook, a few police departments have begun to use the site as a public outreach tool that creates community involvement. It started two years ago with the Kansas City, Missouri Police Department when their public relations specialist realized no other police department was taking advantage of the site’s opportunities and decided to try it out. KCPD has more than 1,300 pins across 44 boards that range from topics such as “Cool Police Equipment” and “Proud Moments” to “Missing Persons” and “Identifying Street Drugs & Paraphernalia;” they even have a board called “KCPD Fuzzy Friends” that just so happens to be their most popular board.

Not long after the Kansas City Police Department jumped on the Pinterest train, other police departments began to join the site as well and have found it to be a great tool. These other departments are using Pinterest to create community awareness by posting pictures of lost or stolen items on boards which the community can then check if they are missing something. In this way, Police Departments are able to receive help in solving robbery cases and reach people who they might otherwise not have been able to contact. Police departments are using it for a number of different reasons, but the biggest perk for them is the community involvement it has generated.

The More the Merrier: Other Industries Using Pinterest

There are a number of other industries using Pinterest in many different ways. Real Estate Agents have pages featuring boards on moving tips, home decor, dream homes, and current listings. Healthcare facilities have created accounts in order to promote healthy lifestyles and offer simple medical advice. Manufacturing and engineering companies such as General Electric, are making waves in Pinterest as well, and have become popular for their boards that highlight new products and show some of what happens behind the scenes on the factory floor. Technology and software companies are using the website as well to promote their products, and even a few startups, such as OpenSesame, have ventured onto the site to get their names out there. There are other industries as well—higher education, political organizations, nonprofits, insurance companies, and even grocery stores are taking advantage of Pinterest!

Are you using Pinterest? Have a great Pinterest tip or idea? Let us know commenting below!

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Life As a Startup Marketing Manager https://www.opensesame.com/site/blog/life-startup-marketing-manager/ https://www.opensesame.com/site/blog/life-startup-marketing-manager/#respond Mon, 17 Nov 2014 17:12:28 +0000 /site/?p=1856 As Seth Godin once said, “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” No one knows this better than marketing managers, the leaders responsible for creating interest in a businesses’ products and services. Ever since the airing of the popular television... Read more »

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As Seth Godin once said, “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” No one knows this better than marketing managers, the leaders responsible for creating interest in a businesses’ products and services. Ever since the airing of the popular television drama, “Mad Men,” advertising and marketing have been associated with glamor and excitement. Modern marketing managers are a bit different than their fictional counterparts, however, working extremely hard to plan promotional campaigns, manage social media, and perform detailed market research.

This past summer, I had the opportunity to interview Katie Hurst, the Marketing Manager at OpenSesame. Katie has worked with numerous startups over her long and rewarding career, both as the former executive director or a nonprofit collaborative workspace and as a facilitator for Startup Weekend. She provided a variety of enlightening answers about the life of a marketing manager at a startup.

Ernie: Hello Katie, thanks for agreeing to do this interview with me. I know you’ve told me about how you prefer the startup environment to that of a big company—can you explain why?

Katie: I like working at startups because you get to wear multiple hats, and you don’t get pigeonholed into doing one job. I love to learn; I’m a lifelong learner. Fortunately, by working at a startup like OpenSesame, my role is varied every day and every year. I try my hand at a lot of different things, whether it is learning how to use Photoshop, running an intern program, or compiling research into an ebook! It really makes my job exciting and fast paced. Startups also seem to be very conscious of their culture and how employees enjoy working with each other. The work life balance can be difficult at times, but I believe startups tend to recognize that more than larger companies.

Ernie: What do you think are your three most important responsibilities as Marketing Manager at OpenSesame?

Katie: One of the primary responsibilities of a marketing manager is to make sure all the balls are in the air and not falling. I work with our CMO to make sure our upcoming projects are aligned with the overall strategy for the year. I also manage all the content including making sure all our external content (advertising, blog posts etc.) and internal content has a consistent message and is of value to our buyers and sellers.

My second priority is preparing for the future. I’m already planning for 2015, and I have to answer a variety of different questions: What trade shows should we be hitting? Where should our advertising dollars go? What is the next trend that we should be aware of and how can we position ourselves to take advantage of this trend?

The third most important responsibility is managing communication between the teams. Marketing touches everything in an organization, so I have to make sure I’m connecting with the leaders of the various teams. For example, I need to be aware of the product roadmap and new features so I can schedule webinars to address questions and create new FAQ pages on the website. I also need to make sure our sales team is receiving enough relevant leads and that our content team has the tools to please our sellers.

Ernie: What brand do you think is an example of good marketing?

Katie: Cards Against Humanity is one of my favorite, quirky brands. They’ve done some interesting marketing techniques that have really caught my eye. For example, they allow customers to create new cards, which gets people excited about their product. I think Coca-Cola also does some creative promotional campaigns and really pushes what it means to be a consumer product. For instance, they have a Coca-Cola machine you can hug! Of course, one can’t forget Old Spice. I think Old Spice is a great example of using alternative media to get your message out.

Ernie: What is your favorite part of your job?

Katie: I love creating content; I’ve been blogging on various platforms since I was 12 years old, starting with GeoCities back in the day. I just love to create content and tell stories. So, I think my favorite part is writing our ebooks and creating presentations and webinars.

Ernie: What do you think is your greatest achievement or something you’re proud of at OpenSesame?

Katie: I think I’m most proud of our blog and the wealth of information it has to offer. We’ve gone from posting once every month to every weekday—a pretty aggressive editorial schedule for a company of our size. I don’t think many people in our industry are providing that kind of value.

Ernie: In terms of marketing, what do you think are important skills and qualities important for succeeding in the job?

Katie: I think as a marketer you have to be able to speak a number of different languages. You have to understand what developers are building when you’re explaining a product. You need experience with sales to understand your sales team and their perspective. You also need to be familiar with the end client and customer. You have to have a willingness to learn from each of your teams. Strong writing skills are of utmost importance. Clients will notice if something is poorly written. Marketers, now more than ever, have to have a wide skillset. 

Ernie: What do you think is the most important quality for a marketing manager?

Katie: As a marketing manager, you have to be willing to learn new things at all times. You have to be willing to say, “I don’t know, but I’ll figure it out.” Marketing is changing so fast, you are constantly learning. Most of what I’ve learned as a marketer has typically been on the fly. The knowledge is not something you can read in a book. You figure it out because you’ve got a deadline or someone breathing down your neck or a customer that really needs help. You just can’t throw your hands up in the air; you’ve just got to figure it out.

Do you think you enjoy the lifestyle of a marketing manager? Also, how do you think the role of a marketing manager will change in the future? Tell us in the comments!

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Check Off Two Big To-Dos From Your List https://www.opensesame.com/site/blog/check-two-big-dos-your-list/ https://www.opensesame.com/site/blog/check-two-big-dos-your-list/#respond Fri, 14 Nov 2014 20:22:12 +0000 /site/?p=1857 Doesn’t this time of year seem to move faster than other months? One minute you’re handing out candy to costumed kids in your neighborhood, and the next you’re ringing in the new year. In the meantime, you’re adding more things to your “To Do” list then subtracting them. With less than 30 working days remaining... Read more »

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Doesn’t this time of year seem to move faster than other months? One minute you’re handing out candy to costumed kids in your neighborhood, and the next you’re ringing in the new year. In the meantime, you’re adding more things to your “To Do” list then subtracting them.

With less than 30 working days remaining before the new year, quick and simple solutions are even more valuable in helping you keep that “To Do” list manageable. And if those solutions ensure your training budget remains intact for the new year, all the better!

Fortunately, getting quality training content quickly is what OpenSesame is all about. 30 days is more than enough time to get fresh content into your training program before 2015.

OpenSesame partners with more than 400 content providers to ensure we have the widest variety of high quality elearning courses in the topics you need. Plus, our flexible and customizable purchasing options, from subscriptions to pay-as-you-go, help you get what’s best for your employees on any budget—no lengthy contract negotiations required.

Want to squeeze in an email etiquette course for your employees in this season of high-volume customer service requests? No problem! If you know how many seats you need, simply purchase the required seats directly through our site. Not sure about your usage numbers? Our team can get you set up on pay-per-use, where you can set a budget and pay only for the seats you use. For those that need training in many topic areas, consider purchasing subscriptions through our OpenSesame Plus program. No matter how you choose to purchase, our courses can integrate with any learning management system, significantly reducing your technical headaches.

We’d love to help you check off multiple to-dos from your list, including:

  • Adding fresh content to excite your employees
  • Retaining your training budget for 2015

All it takes is five minutes to check off these two to-dos. Simply sign-up for our Course Concierge service and we’ll help match courses to your requirements for free.

Give yourself the satisfaction of checking items of your list AND looking extra-bright to your boss this holiday season!

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Help Your Office Beat the Flu This Season With Our FREE Flu Course! https://www.opensesame.com/site/blog/help-your-office-beat-flu-season-our-free-flu-course/ https://www.opensesame.com/site/blog/help-your-office-beat-flu-season-our-free-flu-course/#respond Thu, 13 Nov 2014 18:07:48 +0000 /site/?p=1858 We’re officially into flu season; is your workplace prepared? It’s important employees know the plan for illness and what your company’s policies are on issues like working remotely and sick days. Caution is best; if you’re feeling ill, evaluate your symptoms and make the call whether the signs point to being too sick for the... Read more »

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We’re officially into flu season; is your workplace prepared? It’s important employees know the plan for illness and what your company’s policies are on issues like working remotely and sick days. Caution is best; if you’re feeling ill, evaluate your symptoms and make the call whether the signs point to being too sick for the office.

Preventing illness from spreading through your office keeps employees, partners, and customers happy and healthy. After all, sick workers are unproductive workers! Check out these quick facts from Flu.gov, managed by the US Department of Health and Human Services.

  • The flu is a contagious respiratory illness caused by flu viruses The seasonal flu season starts in the fall and usually peaks in January or February (as early as October and as late as May).
  • The flu vaccine can significantly decrease your risk of getting the flu (see if your organization does a vaccination day!).
  • Illness often lasts one to two weeks.

How can you protect your office?

The flu spreads when someone with the virus coughs, sneezes, etc and the droplets containing the virus land in someone else’s nose or mouth. It is also spread through touching surfaces contaminated by the virus. Pretty gross, right?

Encourage sick employees to stay home. If possible, put in place a plan for them to work remotely or contribute in some way (one to two weeks is a long time to be on sick leave!).

Train your team on what to do when they (or someone in their family or social circle) get the flu. This free course from BlueVolt specifically covers how to deal at home, at work, and while traveling. Covering what the flu is and how it spreads, reducing exposure when you’re on the road, step organizations can take to reduce the spread of flu in the workplace, tips for keeping yourself healthy when working with colleagues and customers, and more, this course is a must-take!

You and your team will surely benefit from this quick, 10-minute course. Visit opensesame.com/flu to get started! And as always, if you have questions, please visit support.opensesame.com or send us an email at info@opensesame.com.

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Jump-Start Your Sales Career https://www.opensesame.com/site/blog/jump-start-your-sales-career/ https://www.opensesame.com/site/blog/jump-start-your-sales-career/#respond Wed, 12 Nov 2014 16:55:51 +0000 /site/?p=1859 We’re celebrating sales people this week at OpenSesame! Our sales team is so critical to what we do, and we truly appreciate their efforts. Awesome sales rockstars like ours have to start somewhere…that’s why we’re featuring sales courses this week. Training can make a huge difference for anyone on your team, sales people included!  ... Read more »

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We’re celebrating sales people this week at OpenSesame! Our sales team is so critical to what we do, and we truly appreciate their efforts. Awesome sales rockstars like ours have to start somewhere…that’s why we’re featuring sales courses this week. Training can make a huge difference for anyone on your team, sales people included!
 
Whether you’re looking to jump-start your own sales career or motivate your sales team to excel, we have the courses you need to get started. Take a look:
 
Guide your reps to develop a strong sales execution and process to aid in pinpointing key factors that can lead to success in closing a sale. This comprehensive sales bundle is ideal for both beginner and experienced sales professionals; get it for the special price of $25 (originally $40) this week, and build a strong foundation for your sales team!
 
While we’ve all taken subjects like math, science, and language arts, few of us have formally learned how to work with others and make successful connections, both of which are essential for professional success. Help your employees become the best they can be with this (highly) entertaining course!
 
Interested in business analysis or training your team? Don’t miss this BCS Accredited Commercial Awareness course! Start the journey to certification and become more confident in financial reporting, evaluating a financial case, and understanding budgeting, costing, and pricing. Get ready to take (and pass!) the BCS Commerical Awareness Exam.
 
Drive organizational progress and business growth in your company to get the competitive advantage you need in today’s complex market by developing your Organizational Champions. These leaders will guide your business through times of volatile change in the face of the unknown. This engaging course will fully train these champions and ready them to lead.

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Plan for 2015 with the eLearning Success Toolkit https://www.opensesame.com/site/blog/plan-2015-elearning-success-toolkit/ https://www.opensesame.com/site/blog/plan-2015-elearning-success-toolkit/#respond Tue, 11 Nov 2014 21:10:07 +0000 /site/?p=1860 Evaluating, implementing and managing an elearning program is a big task. As a result, you and your learning department may have put off implementing such a program simply because you aren’t sure where to start. You understand the value of elearning and are anxious to integrate it into your current learning initiatives, you just need... Read more »

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Evaluating, implementing and managing an elearning program is a big task. As a result, you and your learning department may have put off implementing such a program simply because you aren’t sure where to start. You understand the value of elearning and are anxious to integrate it into your current learning initiatives, you just need a little help getting from point A to point B.

Over the past year, OpenSesame has developed a number of ebooks that tackle the common barriers of implementing an elearning initiative, as well as provide step-by-step guidance on how to launch such a program. In anticipation of 2015 planning, we combined these ebooks into a single resource—the eLearning Success Toolkit. The toolkit guides you through building an elearning program from start to finish, significantly reducing the planning time required. Here is a peek at each of the resources included in the toolkit:

5 eLearning Myths and How to Avoid Them
The first ebook in our series, 5 eLearning Myths busts some of the common misconceptions around elearning and provides learning leaders with the arguments and tools necessary to achieve buy-in from decision makers.

Game Plan: 10 Steps To A Winning eLearning Program 
The Game Plan ebook lays out step-by-step what you need to implement an elearning program, including: knowing the lingo, evaluating course formats, choosing a payment model, tracking participation and measuring effectiveness. 

On the Right Track: Designing Training Programs That Last
Unlike competency maps, which only connect one course to one skill, a training track addresses the spectrum of competency levels possessed by most employees. The goal of On the Right Track is to help you create a comprehensive program to address some of the more complex skill sets necessary for your company to succeed and develop its employees. Bonus Leadership/Management Sample track included!

Trump the Usage Slump: Tips For Marketing Your eLearning Initiative
Trump the Usage Slump covers everything from creating objectives, to branding your initiative, to keeping employees engaged once you’ve launched. And while the ebook focuses on kicking off a new program, many of the tips and exercises are just as relevant for companies that have already begun their elearning programs.

If you are looking to start a new learning program, use the eLearning Sucess Toolkit as a step-by-step guide to designing and implementing your initiative. For those that already have a program in place, this toolkit can serve as a series of exercises by which to evaluate and improve your current initiative.

Get the most from your elearning program in 2015 with this complete toolkit—download your free copy today!

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Head to Head: Interactive vs Multiple Choice Quizzes https://www.opensesame.com/site/blog/head-head-interactive-vs-multiple-choice-quizzes/ https://www.opensesame.com/site/blog/head-head-interactive-vs-multiple-choice-quizzes/#respond Mon, 10 Nov 2014 17:00:38 +0000 /site/?p=1861 This is the fifth and final post in our new Head to Head series where we compare and contrast a variety of topics! Don’t miss eLearning Versus mLearning, Microsoft Word vs Google Docs vs LibreOffice, State vs Private Colleges, and Collaboration vs Competition! People learn in a multitude of ways, and elearning is a field that is extremely... Read more »

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This is the fifth and final post in our new Head to Head series where we compare and contrast a variety of topics! Don’t miss eLearning Versus mLearningMicrosoft Word vs Google Docs vs LibreOfficeState vs Private Colleges, and Collaboration vs Competition!

People learn in a multitude of ways, and elearning is a field that is extremely aware of this. Courses vary in every aspect from length to medium to degree of interactivity. One area of variation is quizzing techniques. Something every elearning course has in common is their goal: ensure content is memorable. An effective way to do this is check the learner’s memory along the way; the key technique used here is quizzing. Inline quizzes are integral to many elearning courses, but there are a wide variety of options and layouts. There are the classic multiple choice quiz with a few possible answers, or the vast array of interactive quizzing formats that utilize engaging elements like drag and drop.

When it comes to elearning, typed answers are rarely an option, so it’s a battle between the two formats. One side argues interactive quizzes are always better; they’re more interesting and exciting! The other argues for the classic ease and familiar design of the multiple choice quiz. So what should you choose? Let’s compare!

Interactive Quizzes

When used correctly, interactive quizzes are exciting; they allow for the use of sound bites, click and drags, fill-in-the-blanks, matching, and various other question answering activities. Interactive quizzes can be incredibly memorable because of the opportunity to use multiple senses. Engaging elements in these quizzes often improves interest in the subject and ultimately increases retention.

The key benefit of interactive quizzes is the power to move, drag, and click elements of material. The more involved learners are in the quiz taking process, the better they remember quiz content. The ability to click and drag, draw a line between, or in some form match images between two related elements creates clearer connections in the brain and better imprints the concept in a user’s memory. In this case learners are physically (in a digital sense) interacting with the question, as well as seeing it. Throwing sound into the mix brings the total senses used up to three: sound, sight, and touch. The more senses used, the more memorable the content.

Multiple Choice Questions

These types of quizzes are familiar to us all; we’ve been taking them since middle school. Provide a question and the user picks the answer out of a selection of four to five possible answers. It’s easy, it’s quick, and it doesn’t take long to design. You can include scenarios and case studies with text-heavy questions and lengthy answers without any risk of confusion. They even offer the opportunity to include images or video with “identify this image” or “what is happening in this video?” style questions.

So What’s the Verdict?

As always, it depends. They’re both great opportunities to test knowledge, but they have different benefits and are better utilized in different situations. If you can put your quiz into an interactive format easily and can clearly convey the purpose of the question and how learners are supposed to answer it, use an interactive format. When a question works well in a drag and drop format, take advantage of the more engaging quiz style. Drawing lines, picking up and moving content, listening to soundbites, and any other form of interaction with content will be more memorable than simply taking a multiple choice quiz. The downside of multiple choice quizzes is they’re boring and don’t always require learners to actually learn the material; by nature, interactive quizzes are not.

On the other hand interactive quizzes also have a downside. More complex case study, scenario, or contextual questions work best in a multiple choice format. These questions are thought provoking by nature and are too complicated in more complex question formats. Attempting to drag and drop long answers is difficult to follow and tedious for learners. If information is more clearly portrayed in a multiple choice question, use a multiple choice quiz.

In the end, you have to think like the learner. Lay out the question you want to ask and the content you want to use and look at it like a learner would. Would you understand the question in a matching format? Does drag and drop make more sense? Or is the simplicity of multiple choice the best for this question? Think of it this way. Simple question, complex format. Complex question, simple format. When designing your next elearning module, be prepared to address the question of quizzes and create an effective course.

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Don't Think Yourself to Failure—Imagine Yourself to Success! https://www.opensesame.com/site/blog/dont-think-yourself-failure-imagine-yourself-success/ https://www.opensesame.com/site/blog/dont-think-yourself-failure-imagine-yourself-success/#respond Fri, 07 Nov 2014 00:00:00 +0000 /site/?p=1862 If you start every day convinced you won’t get your work done, won’t be able to get that promotion, or your boss will be disappointed in you, what do you think is going to happen? You probably won’t be very successful. Self-fulfilling prophecy is the idea that a prediction can indirectly or directly cause itself to... Read more »

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If you start every day convinced you won’t get your work done, won’t be able to get that promotion, or your boss will be disappointed in you, what do you think is going to happen? You probably won’t be very successful. Self-fulfilling prophecy is the idea that a prediction can indirectly or directly cause itself to be true. Any positive or negative expectations about circumstances or events can affect a person’s behavior, thus leading those predicted events to take place. For example if every day you tell yourself you’re too slow to beat your nemesis at the 50 yard dash, chances are you will stand in your own way and won’t be able to beat them. You have officially talked yourself into failure.

I bet you think you don’t do this. Unfortunately, and I hate to be the naysayer here, you do this as much as everyone else. Every time you walk into the office thinking “I’ll never get everything done today” you are setting yourself up to fail. Your own thoughts bring about negative results. If you think positively instead, you are setting yourself up for success, it doesn’t mean things won’t end badly, but your thoughts and attitude won’t get in your way.

On the other hand, self-fulfilling prophecy can also be external. For example, an employer who expects his employees to be stupid will treat them as if they are less capable. This will limit their ability to learn, limiting their expertise in their field and confirming the boss’ belief that they are in fact, ‘stupid.’ If an employer treats their employees as if they’re clever, they will be more confident in their cleverness and intelligence and will have all around better results. Your confidence in each other improves everybody’s attitude, work ethic, and results.

What are the most common negative effects of self-fulfilling prophesy?

Paranoia

According to research at the University of British Columbia employees who are paranoid about workplace rejection or sabotage can bring it upon themselves. When an employee is paranoid about gossip or being snubbed, they are more likely to seek out information confirming their fears. This leads to annoying or alienating coworkers and will often bring about the feared rejection.

The way to prevent this is to keep your outlook positive in the office. Worrying about being accepted makes you uncomfortable around others, and it becomes more difficult for them to accept and want to spend time around you. Instead of worrying or being suspicious, you might try “killing them with kindness.” Positivity in your interactions increases the positive emotions coworkers feel towards you. Negativity born of fear leads to rejection.

As the boss, being paranoid of untrustworthy employees will change the way you treat them, which can cause them to distance themselves or become resentful. Their distrust of you will lead you to believe that you were right all along, when in reality you caused the lack of trust. The way to negate the situation and avoid self-fulfilling prophecy would be to trust your employees until they’ve given you reason not to. Your employees are innocent until proven guilty, unless you treat them as guilty from the start.

Failure

I am as guilty of this as anyone. The temptation to say you aren’t good, smart, or prepared enough to complete a task or reach a goal is present whenever you challenge yourself. But these thoughts make success much more difficult. Many jobs require you to react to new challenges and perform tasks you are unfamiliar with. Reacting to these tasks with a sense of apprehension and fear of failure makes it much more likely you will actually fail. Instead, see each challenge as a new skill to master.

Self-fulfilling prophecy isn’t only prominent in negative situations. If you tell yourself this new task, skill, challenge is something you will master, chances are a lot better you’ll master it because you won’t hold yourself back. A positive outlook may be the key to avoiding failure all together.

As the boss, you can instill fear of failure into your employees, or you can tell them you believe in their success. When assigning an employee an unfamiliar task, tell them you trust they can do a good job; don’t say something along the lines of “you better not let me down.” This will change their perspective from “I’ll get punished if I fail” to “my boss trusts me to complete this task.”

When it comes to self-fulfilling prophecy, the effect can be positive or negative and it’s all up to you. Negative language and thoughts lead to negative results, while positive thoughts don’t hold you back. Attitude is powerful and failing to take this into account has consequences. Next time you catch yourself going into a situation with a pre-negative outlook, pause and change your perspective. Maybe this time your self-fulfilling prophecy can be a positive one instead of negative.

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Gain Valuable Healthcare and Long-Term Care Skills https://www.opensesame.com/site/blog/gain-valuable-healthcare-and-long-term-care-skills/ https://www.opensesame.com/site/blog/gain-valuable-healthcare-and-long-term-care-skills/#respond Wed, 05 Nov 2014 16:52:44 +0000 /site/?p=1863 November is National Hospice & Palliative Care Month, and in acknowledgement, we’re featuring courses beneficial to healthcare workers, specifically those in long-term care facilities. As hospice care becomes a more widely embraced option, more workers are needed to staff facilities. It takes a special kind of person to care for those at the end of... Read more »

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November is National Hospice & Palliative Care Month, and in acknowledgement, we’re featuring courses beneficial to healthcare workers, specifically those in long-term care facilities. As hospice care becomes a more widely embraced option, more workers are needed to staff facilities. It takes a special kind of person to care for those at the end of life. According to the National Hospice and Palliative Care Organization, hospice care “involves a team-oriented approach of expert medical care, pain management, and emotional and spiritual support expressly tailored to the patient’s wishes.” 

Think you’re right for the job? Make sure you have the training and skills you need for this important and often personally rewarding position. If you’re so motivated, join the NHPCO’s social media day on November 7th with the theme “Take a Moment. Make a Moment.” 

 

Ensure your healthcare facility is OSHA Bloodborne Pathogen Standard compliant with this course, designed to inform your staff about the risks and dangers of bloodborne diseases. Hepatitis B and HIV are some of the pathogens covered. Protect both your employees and patients with training today.
 
This course provides an overview of osteoarthritis (OA) and OA preventive measures, as well as diagnostic assessment and various therapeutic options available for treatment. Treatment guidelines are also provided, with a focus on long-term care. Give your team the knowledge they need to diagnose and treat OA.
 
Starting a new job in any industry can be both stressful and exciting. One key part of onboarding is safety training-this should be one of the first elements of welcoming new employees. Including topics from bloodborne pathogens to injury reporting, this course will help new staff get started on the right foot.
 
Minimizing healthcare associated infections (HAIs) is crucial for hospitals and other care facilities. Lower the impact of HAIs both on patient health and on your financial bottom line by training your team with this award-winning, highly interactive course aimed at both medical professionals and students.

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Are YOU HIPAA (TX HB 300) Compliant in Texas? https://www.opensesame.com/site/blog/are-you-hipaa-tx-hb-300-compliant-texas/ https://www.opensesame.com/site/blog/are-you-hipaa-tx-hb-300-compliant-texas/#respond Tue, 04 Nov 2014 00:00:00 +0000 /site/?p=1864 It’s the law! Federal and state laws require patient medical information be protected and secured.  Protecting sensitive medical information can be challenging with today’s security breaches. Anyone who has contact with protected health information must be trained on how to keep that information protected and out of the hands of a potential fraudster. The state... Read more »

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It’s the law! Federal and state laws require patient medical information be protected and secured. 

Protecting sensitive medical information can be challenging with today’s security breaches. Anyone who has contact with protected health information must be trained on how to keep that information protected and out of the hands of a potential fraudster. The state of Texas has enacted a bill that enhances what HIPPA already has in place.

Few things are as personal, private, or important as medical records. Your Texas organization must know how to protect and secure sensitive medical information.

Texas House Bill 300 (TX HB 300) was signed by Texas Governor Rick Perry and took effect on September 1, 2012. Texas HB 300 revised and expanded the definition of a federal HIPAA covered entity in Texas. The Texas Health and Safety Code defines covered entities as any individual, business, or organization that:

  • Engages in the practice of assembling, collecting, analyzing, using, evaluating, storing or transmitting Protected Health Information (PHI).
  • Comes into possession of PHI.
  • Obtains or stores PHI.
  • Is an employee, agent, or contractor of a person or entity described above if they create, receive, obtain, maintain, use, or transmit PHI.

Some examples of a covered entity under Texas HB300 include: medical providers, hospitals, doctors, transportation, employees, churches, schools, labs, EMS/fire, imaging, accounting firms, disposal companies, and record storage.

Texas HB 300 requirements and penalties for covered entities include: (expansions of Tex. Health and Safety Code, §181.101)

  • Texas covered entities must now provide ongoing, customized training pertaining to PHI on both federal and state laws for employees within 60 days of hire and again at least once every two years.
  • Covered entities utilizing an electronic health records system must provide a record in electronic form to the patient within 15 business days of receiving a written request.
  • Covered entities must ensure that employees have a signed statement verifying that they were trained on HIPAA Privacy and Security. The covered entity must also maintain records of every employee’s HIPAA training.

Fines and Penalties: Texas civil penalties range from $5000 to $1.5 million for covered entities that wrongfully disclose Protected Healthcare Information (PHI). (Federal HIPAA Privacy and Security fines range from $100 to $1.5 million annually.)

Texas HB 300 can impose these fines in addition to any federal fines imposed by Health and Human Services. Negligence, intent, and evidence of frequency to constitute a pattern are all considered when assessing penalties.

Enforcement of TX HB 300: The Texas state Attorney General’s Office enforces TX HB 300. The Attorney General is required to maintain a website with information on consumer privacy rights, which state agencies regulate covered entities, information regarding each agency’s complaint enforcement process and their contact information. 

Breach Notifications: The new Texas law allows for civil penalties that can range from $5,000 to $1.5 million for data breaches. In addition to the increased civil penalties, a data breach may also be classified as a felony.

What makes HIPPA Training Solutions Different? 

  • Three online courses to meet your needs (Texas HB300, Advanced & Basic HIPAA Training)
  • Nurses and other professionals earn 2.9 Continuing Education Contact Hours
  • Designed by industry experts
  • Training on your schedule. Stop and start at your leisure.
  • Compatible with mobile devices
  • Text with optional narration
  • Meets NIST Guidelines
  • Immediate Certificate of Completion

HIPAA Training Solutions offers several courses to ensure a workforce stays compliant with the HIPAA and Texas H.B. 300 guidelines. Our courses focus on protecting and securing patient privacy and we commit to train those in contact with Protected Health Information (PHI). 

Michelle Bordovsky is the administrator of HIPAA Training Solutions and has been an educator for over 10 years. She has spent countless hours researching HIPAA privacy and security rules by consulting with The Office for Civil Rights, interviewing HIPAA compliance officers and other HIPAA experts. She is committed to producing quality online courses to train the workforce in securing sensitive patient information and providing learners with excellent customer service.

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Head to Head: Collaboration vs Competition https://www.opensesame.com/site/blog/head-head-collaboration-vs-competition/ https://www.opensesame.com/site/blog/head-head-collaboration-vs-competition/#respond Mon, 03 Nov 2014 17:49:50 +0000 /site/?p=1865 This is the fourth post in our new Head to Head series where we compare and contrast a variety of topics! Don’t miss eLearning Versus mLearning, Microsoft Word vs Google Docs vs LibreOffice, State vs Private Colleges, and be sure to check back for the next post! In nature, competition is everywhere. Organisms must compete... Read more »

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This is the fourth post in our new Head to Head series where we compare and contrast a variety of topics! Don’t miss eLearning Versus mLearning, Microsoft Word vs Google Docs vs LibreOffice, State vs Private Colleges, and be sure to check back for the next post!

In nature, competition is everywhere. Organisms must compete to pass along their genes and succeed at “survival of the fittest.” Many industries and work environments mimic the animal kingdom; employees fight for promotions, awards, recognition, and they may even stomp on fellow employees’ feet in order to succeed.

However, we also see another phenomenon in nature—cooperation. This practice allowed early humans to work together, overcome predators, and create inventions that has propelled us to the top of the food chain. Likewise, businesses have benefited from this mindset as well. Many startups emphasize a collaborative environment. Whether we like it or not, social networking and other forms of instant communication are making it easier and easier to collaborate. We can share ideas at the click of a button and provide feedback almost instantaneously.

Companies Benefit From Collaboration

Most industries seek to provide the best possible products for their customers. Collaboration between team members promotes an environment where employees can create the higher quality products or services. Rather than one employee taking the bulk of the work, everyone can put his or her ideas on the table and select the best ideas that will achieve the best results. Often, it doesn’t matter who is right; it matters what is right. This means it matters what will excite and help customers and lead to the best profit.

When employees have access to one another’s ideas, projects move faster. After all, 100 workers can build a much larger structure in less time than just one worker. Innovation drives the desire to move forward and build on projects that others have started. Furthermore, the number of collaboration tools are growing rapidly. Google Docs is no longer the only tool on the block; now sites like Doodle, WhatsApp, Popplet, Box, and more are expanding the collaboration marketplace.

Is There Still Room for Competition?

If everyone is working on a project, who owns it? Should there even be ownership? These are tough questions that arise due to competition issues. A competitive environment leaves us constantly looking over our shoulder, hoping that we are better than the next person who comes along. Competition certainly is a driving factor for producing more and better products or services.

Though competition and collaboration are two very different approaches to the same outcome, how do we optimize these practices in a business environment? The secret seems to lie in the idea of “internal collaboration, external competition.” Within the company, team members collaborate and the best collaborators become the top-performing employees. Meanwhile, these teams remain competitive in the industry. The competition is driven by collaboration.

OpenSesame offers courses on how to turn competition into collaboration. For instance, Managing Conflict by Syntrio shows how you can mediate a collaborative solution in a workplace conflict. Likewise, Everybody Wins by Sollah shows how you can actually transform a conflict into a collaborative experience. Finally, Turn Conflict into Collaboration, a course by Franklin Covey, outlines this habit of highly effective people. Neither total collaboration nor total competition seems to work. Instead, successful businesses, teams, and individuals balance both collaboration and competition and utilize each skill when necessary.

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Does Your eLearning Give People Nightmares? https://www.opensesame.com/site/blog/does-your-elearning-give-people-nightmares/ https://www.opensesame.com/site/blog/does-your-elearning-give-people-nightmares/#respond Thu, 30 Oct 2014 17:22:46 +0000 /site/?p=1866 Have you ever watched an animated movie or played a video game and felt uncomfortable, like something was not quite right? You may have experienced the “uncanny valley.” This theory, first posed by robotics professor Masahiro Mori, states that there is a “valley” where figures look almost human, but not enough to be 100% convincing.... Read more »

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Have you ever watched an animated movie or played a video game and felt uncomfortable, like something was not quite right? You may have experienced the “uncanny valley.” This theory, first posed by robotics professor Masahiro Mori, states that there is a “valley” where figures look almost human, but not enough to be 100% convincing. This causes us to react with revulsion, because the imperfections cause us to become deeply unsettled. The effect decreases the less human the figures appear. If elearning courses use 3D models or animations that fit into the uncanny valley, it’s likely that the viewer will lose interest and subconsciously value the course less. Below, I’ve included examples and tips on how to avoid the uncanny valley, as well as increase the value and likeability of your elearning course.

Famous examples of the uncanny valley include the films Polar Express and Mars Needs Moms, where the characters have jerky movements, “soulless” eyes, or slight imperfections compared to real humans. Because of this, the films received universal derision and even caused animation departments to close.

Other examples include Beowulf, video games like L.A. Noire, and humanoid robots such as the receptionist robot or the dental training robot.

Why do we react negatively? There are several explanations for why we dislike the uncanny valley so much. The first is that we are tuned evolutionarily to distrust and avoid diseased people. When we see human figures that appear off, its a clue that they are infectious, diseased, or harmful, and so we instinctively avoid humans who are noticeably different. The second is we are naturally afraid of surprises. When a figure that looks like a human moves or talks differently than we would expect a human to act, we encounter an “error” in our brains and try to distance ourselves from that error.

So how does this affect elearning? Many courses use simulations and animations as a way to get the learner more invested in the course. However, as psychologist Andrew Olney explains, interaction with a figure in the uncanny valley sets off fearful and distrustful instincts. If a CGI figure is supposed to teach new information, or guide the learner through the course, then a suspicious reaction from the learner will negatively impact the learning experience, and devalue whatever information the figure is supposed to be teaching. Moreover, if learners feel disgust or uncomfort while taking a course, they will be less excited and willing to take courses in the future.

What can you do to avoid the Uncanny Valley?

  • If you’re using simulations, try to make the figures distinctively cartoonish. Human CGI characters that are still empathetic are characters such as Mr. Incredible or Queen Elsa. These characters have deliberately exaggerated features that distinguish them from humans, and so we don’t distrust them.
  • 2D animation is always less risky than 3D. 2D characters don’t run the risk of falling in the uncanny valley, and are generally more successful at interacting with humans.
  • When using 3D models, avoid animating them. If 3D models don’t move, we don’t experience the cognitive dissonance that arises from a humanoid moving in a non-human fashion. Learners will react much more positively to 3D models if they don’t move.
  • Be careful when using anthropomorphized characters—If they’re cartoonish, they can end up being great visual aids. Make them look too human, however, and you end up with the same uncanny valley problem as countless other courses.
  • Finally, even though it may be obvious, humans trust other humans. When in doubt, use actors and life-action videos over animations. Students will relate better to them, and the situations portrayed in the videos will often be more applicable to real life.

Learn about this and other elements of elearning design in our Master Design and Development Bundle or get started with Create Your Own eLearning Courses!

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Course of the Week: Improve Your Computer Literacy https://www.opensesame.com/site/blog/course-week-improve-your-computer-literacy/ https://www.opensesame.com/site/blog/course-week-improve-your-computer-literacy/#respond Wed, 29 Oct 2014 20:42:30 +0000 /site/?p=1867 Remember when being “computer literate” was as simple as knowing how to send an email or download an app? Now, understanding how to protect yourself, and your company, online has become a crucial part of computer literacy—but learning these skills doesn’t have to feel overwhelming. Whether you are building the applications or are the person... Read more »

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Remember when being “computer literate” was as simple as knowing how to send an email or download an app? Now, understanding how to protect yourself, and your company, online has become a crucial part of computer literacy—but learning these skills doesn’t have to feel overwhelming.

Whether you are building the applications or are the person using them, this week features easy-to-follow courses addressing cyber crime, what to know and how to be proactive in protecting yourself online. For additional resources on cybersecurity, check out our blog post from earlier this month on how to avoid security “frights”, as well as our guest post on StaySafeOnline.org which details how OpenSesame protects our employees and customers.  

Privacy is a major topic of discussion today, both in the media and in business. While computers and the internet have revolutionized how we do business, they have also brought up cyber crime and privacy issues. This course informs employees about cyber crime and how they can protect themselves and their company. This course is a must-take for security professionals and developers!

Mobile devices, while making business interactions quick and convenient, can be an IT nightmare as teams struggle to keep up with and protect against security breaches and compliance problems. Learn how to mitigate risks and maintain a safe and secure mobile computing environment at your organization.

Threat modeling is important for organizations wanting to design and develop secure applications; it allows you to identify potential vulnerabilities early in the process (fix them now and save yourself time and money later!). Understand the value of threat modeling and use it in your own systems today!

Curious about cryptography? Start here with this course on the basics: fundamentals of using keys and algorithms to encrypt data, key management, hashing, digital structures, random numbers, and more. Increase your security (and create unbreakable passwords!) as you become a cryptography pro.

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Your Guide to Creating OpenSesame Bundles https://www.opensesame.com/site/blog/your-guide-creating-opensesame-bundles/ https://www.opensesame.com/site/blog/your-guide-creating-opensesame-bundles/#respond Tue, 28 Oct 2014 10:43:32 +0000 /site/?p=1868 As a Content Specialist, one question that often comes my way is, “how can I, as a seller, market my material better on the OpenSesame marketplace?” There are several different tactics you can employ in this endeavor. The special sauce (so to speak) of creating an effectively branded and marketed seller profile results, as do... Read more »

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As a Content Specialist, one question that often comes my way is, “how can I, as a seller, market my material better on the OpenSesame marketplace?”

There are several different tactics you can employ in this endeavor. The special sauce (so to speak) of creating an effectively branded and marketed seller profile results, as do most delicious sauces, from a blend of several different factors and techniques. Unique course images, seller bios, and designated featured courses are important components of an effectively branded seller profile. That said, one of the quickest and easiest of these techniques to accomplish is course bundling.

Bundles, as the name would suggest, are packages of several courses that are offered together as to provide single, comprehensive training solution. You can think of bundles as “playlists” of two or more courses. Please keep in mind that the courses that make up a bundle must be available as standalone courses on OpenSesame as well.

Much like the playlists of songs that you might create in your iTunes library, courses bundles are grouped along a general topic. By packaging courses together in this way, you can provide a training option that covers an overarching concept or theme.

For example, say you have three courses covering different aspects of Microsoft Excel 2010, such as formatting, building pivot tables, and using formulas. Along with offering each course as a standalone option, you could create a bundle of all three and title it something like, “Excel 2010 Bundle.” You could then offer it as a training alternative for students interested in a more holistic training approach to Excel.

Along with boosting your course count—which alone is a strong indicator of sales success—bundling courses can help you capture larger sales. Because there is often a price discount associated with a bundle, this creates an additional incentive for buyers to purchase a larger volume of courseware. Individuals or companies who are looking for training in a wider range of topics will be attracted to bundles for their price break and ease of purchase.

Whatever your reason for bundling your courseware, the actual process of creating bundles is fairly simple. You can refer to this informational video to get an in-depth look at the bundling process, or contact us directly at support@opensesame.com for help.

Happy Bundling!

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Wearable Technology—What's the Big Deal? https://www.opensesame.com/site/blog/wearable-technology-whats-big-deal/ https://www.opensesame.com/site/blog/wearable-technology-whats-big-deal/#respond Fri, 24 Oct 2014 21:16:19 +0000 /site/?p=1869 In the technology world, it seems like every week brings with it a new tech craze. And while some fizzle and die, others—like wearable technology— are making a name for themselves and becoming increasingly popular. Some people are even estimating these so called “wearables” will take off and become as big as smart phones. But... Read more »

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In the technology world, it seems like every week brings with it a new tech craze. And while some fizzle and die, others—like wearable technology— are making a name for themselves and becoming increasingly popular. Some people are even estimating these so called “wearables” will take off and become as big as smart phones. But for those of you who are still confused or unsure about this new technology and what it can do, read on!

The Basics

The most common and well known form of wearable technology today is fitness trackers worn on your wrist (or elsewhere!). These can come in many different shapes and with various features, but the three most common are the Nike+ Fuelband, the FitBit, and Jawbone. What do they do? These devices track your movement and help you to monitor your health through various techniques. Set a goal for how much you want to move during the day (10,000 steps? 3,000 Fuelpoints?) and become more motivated to walk those extra few steps or go for a run in order to reach your daily goal. Some of these devices even monitor your food and calorie intake and even sleep tracking to help you understand your quality of sleep and see if it is affecting your health.

The Possibilities

Everyone has heard of the industry giant Google Glass, the wearable glasses that allow you to take pictures and view a small screen in the corner of your vision that no one else can see, but with the ever increasing popularity of the basic wearable devices, many companies are exploring the technology and forging a path of their own in the wearable industry. There’s now wearable direction shoes that vibrate to help you get where you need to go. Simply program the destination into the app on your phone which syncs via bluetooth to your shoes, and when you need to make a turn, one of your shoes will vibrate in the direction you need to go.

Another new wearable helping you with directions is the Recon Heads-Up Display, with a goggle model for skiiers and a sunglass model for cyclists. Similar to the wearing style of Google Glass, the Recon technology is unique by allowing athletes to continue to push themselves while providing them with information they’re never had access to before even more information. Snow-goers and cyclists can see their speed, heart rate, a map with their location, compare themselves with their friends, and more all while continuing to move and without having to be staring down at their phone.

Wearables are not just for athletes or even adults anymore, there are multiple medical devices and aids, such as a wearable baby monitor. At first you might question how a baby monitor can be considered a medical device, but the ingenious piece of technology connects parents with their baby in a whole new way. The device is worn on the baby’s ankle and syncs via bluetooth to a companion phone app which alerts you if your baby stops breathing or is in distress, and allows you to monitor your baby’s sleep, heart rate, temperature (of both the baby and the room), and more!

Having Commitment Issues?

Monitoring your health and tracking your fitness may seem like a great idea, but it can come at a bit of a high price point for some, especially if you are not sure which one to get or how to go about improving your lifestyle. If you aren’t sure you want to make the commitment to wearables just yet, see if you can make a few healthy lifestyle changes of your own to get yourself and your family on the right track and making healthier life choices.

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8 Essential Skills for Managers (in Food Service, Retail, and Beyond!) https://www.opensesame.com/site/blog/8-essential-skills-managers-food-service-retail-and-beyond/ https://www.opensesame.com/site/blog/8-essential-skills-managers-food-service-retail-and-beyond/#respond Thu, 23 Oct 2014 17:22:37 +0000 /site/?p=1870 As a manager, it is important that you are prepared to take on leadership and control the chaos that is busy nights and impatient customers. As the highest power on the floor, responsibility for success or failure falls to you and it is your job to be prepared for anything. Whether you are a restaurant,... Read more »

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As a manager, it is important that you are prepared to take on leadership and control the chaos that is busy nights and impatient customers. As the highest power on the floor, responsibility for success or failure falls to you and it is your job to be prepared for anything. Whether you are a restaurant, hotel, retail, or any establishment manager these 8 skills will give you the edge you need for success.

1. Professionalism

You are the highest in-store authority. That means you are responsible for looking and acting like it. As someone employees go to for questions and customers ask for to solve problems, you are responsible for conveying your authority in your tone of voice, the clothing you wear, and how you interact with customers. Be certain of your professionalism or risk losing your authority.

2. Interviewing

If you don’t have a hiring manager, interviewing responsibility often falls to the store manager. As a manager the actions of your employees reflect on you; if you hire the wrong employees that will affect the business. Understanding how to conduct an effective interview and what to look for is necessary for good hiring.

3. Fostering Teamwork

Teamwork is essential and as a leader it is your responsibility to lead your team and foster working together to solve problems and address issues. Your role is to inspire employee collaboration. The leadership style you utilize has to reflect this every day. Instead of driving employees against each other using competition, focus on encouraging cooperation.

4. Active Listening

As a manager you need to understand the difference between active and passive listening and utilize active listening in your daily work. Employees and customers alike look to you for guidance, and if you fail to have stellar communication skills, problems that could easily be solved becomes issues and miscommunication spreads discontent.

5. Delegation

You have a lot of responsibilities, and sometimes you are faced with more tasks than you alone can handle without getting overwhelmed. That’s okay and it’s the reason delegation is necessary. Knowing how, when, and to whom you should delegate is an incredible important skill for management.

6. Providing Feedback

Employees can’t know what they’re not doing well, or are excelling in, unless you tell them. If employees are not performing to standards, feedback is the first step, not punishment. As a manager it is your responsibility to coach employees to success. To do this you must be prepared to provide constructive feedback. On the other hand, if an employee is excelling, it is your responsibility to acknowledge their successes.

7. Conflict Resolution

There will be conflict between employees and between customers. As a person in a leadership role, you are responsible for resolving sometimes complicated encounters. The situational nature of conflict makes this a difficult responsibility to bear. Having a strategy for handling conflict resolution conversations gives you a framework to work through and adapt for each unique situation.

8. Security Awareness

If you are the leadership, security awareness falls to you. Organizing security employees, being aware of risk, and training employees is part of your job. Managers have to ensure all employees are aware of security strategies and encourage them to be proactive.

Your job is diverse, complicated, and never-ending. Planning, training, and preparing is the key to staying on top of everything you need to know and being ready for the unknown.

Can you think of any skills we didn’t list? Drop us a comment and let us know!

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Improve Your Emotional Intelligence and Foster Office Cooperation https://www.opensesame.com/site/blog/improve-your-emotional-intelligence-and-foster-office-cooperation/ https://www.opensesame.com/site/blog/improve-your-emotional-intelligence-and-foster-office-cooperation/#respond Wed, 22 Oct 2014 18:56:27 +0000 /site/?p=1871 How much do you know about emotional intelligence? Unless you have a psych degree or have already taken training in the subject (good for you!), chances are, not much. Emotional intelligence (or your “EQ”) is the “ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and... Read more »

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How much do you know about emotional intelligence? Unless you have a psych degree or have already taken training in the subject (good for you!), chances are, not much. Emotional intelligence (or your “EQ”) is the “ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.” Effectively increasing and understanding your emotional intelligence is critical for both work and home. 
 
We’ve put together this list of courses to first help you develop you emotional intelligence, then hone other related skills such as conflict resolution, team building, and understanding diversity. Get started here: 
 
This emotional intelligence bundle prepares the learner to develop the skills necessary to forge strong relationships, collaborate with team members, and act appropriately in complex situations where emotions may run high. Emotional intelligence is an important skill that can be honed and developed—start today!
 
In this course, learners will discuss the techniques and strategies that can be used to limit the damage and disruption conflict in the workplace can cause. While conflict is inevitable, ensure your employees are prepared to handle it in a professional manner; this course covers types of conflict, confrontations, and more.
 
Intended for employees in a variety of workplace environments, this course from JJ Keller stresses the importance of teams, fundamental traits of strong teams, forming teams, team communication, and more. Help your team become a more cohesive unit, and help employees become better team members at the same time.
 
Save over 50% (regularly $44/learner) on this course from NexLearn through October 29! Diversity is a hot topic in today’s workplace; make sure your team has a solid understanding of diversity and its value in the workplace. Empower your staff to overcome barriers to diversity and communicate effectively with a diverse workplace.

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Want To Share Your Expertise? You’re Cursed. Here’s How To Fix It. https://www.opensesame.com/site/blog/want-share-your-expertise-youre-cursed-heres-how-fix-it/ https://www.opensesame.com/site/blog/want-share-your-expertise-youre-cursed-heres-how-fix-it/#respond Tue, 21 Oct 2014 00:00:00 +0000 /site/?p=1872 You are an expert. That’s why you are creating online courses, right? Because you know more about your topic than others do, and you want to share your knowledge with them. But have you ever stopped to think about how your expertise could be making it harder for you to create effective online courses? It’s... Read more »

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You are an expert. That’s why you are creating online courses, right? Because you know more about your topic than others do, and you want to share your knowledge with them. But have you ever stopped to think about how your expertise could be making it harder for you to create effective online courses? It’s true. In fact, research tells us that when it comes to predicting the time it will take a beginner to master a new skill, experts are cursed.

How Long Does It Take To Learn To Use a Cell Phone?

To explain, let’s start by setting the scene:

The year is 1999. Cell phones are a relatively new phenomenon. Apple won’t even be thinking about the first iPhone for another 5 years. Your job is to teach someone who has never used a cell phone how to do some basic tasks, such as saving and erasing a voicemail message. How long do you think it would take for someone to learn do those things, if you gave them detailed instructions and guidance? Now, you know exactly what they need to do, and how. Maybe you can even remember when you were first learning how to use voicemail. Your prediction should be fairly accurate, right?

Wrong.

Pamela Hinds and her team conducted this exact experiment (PDF) at the end of the last millennium. Their findings? Experts are downright awful at predicting how long it will take beginners to do “simple” tasks. In fact, the more expert you are, the more you will underestimate how long it will take a beginner to complete the task. Hinds called this the Curse of Expertise.

The Curse Goes From Bad To Worse

Now, it’s bad enough that the more experienced you get at something, the worse your predictive abilities get. As Hinds herself wrote, this means that “[T]eachers may not be the best estimators of how long it should take students to learn a new topic or skill.” This gets even more complicated in the online environment. In traditional classrooms, you can adjust the pace of your instruction based on the number of blank faces staring back at you. Online, you don’t have that luxury.

And it gets worse.

As part of the study, Hinds tried to improve the accuracy of the experts’ predictions. First, they tried telling the experts to think back to when they were first learning the skill in question. They hoped that by reflecting on how long it had taken them to learn, the experts’ estimates would improve. It didn’t help. Then, they tried giving the experts a list of common challenges that beginners faced. Perhaps by force them to consider these difficulties, the predictions would become more accurate? No dice. In fact, Hinds and her team were unable to find any methods that worked. Experts just can’t ignore what they already know, no matter how hard they try to put themselves in beginners’ shoes.

So where does that leave us, if we can’t even estimate how long it will take students to complete simple tasks?

Cleansing the Curse with Benjamin Bloom

The foolproof method of handling the Curse of Expertise, of course, is to test. Get real students in your course and see how long it takes them to master your methods.

But that’s not always practical. And while gamers know that a friendly cleric is the best way to remove a curse, I don’t know any who specialize in the Curse of Expertise. So, instead, we turn to one of the godfathers of educational psychology, Benjamin Bloom, for inspiration. Bloom’s most famous contribution is a classification system, known as Bloom’s Taxonomy.

This system gives us a framework for categorizing learning objectives by both type and depth. A physical skill like painting requires, for example, a different type of learning than a mental (cognitive) skill like math. Then within the cognitive skill of math, there’s a big difference in depth between reciting times-tables and doing high-level proofs. Over time, educators refined Bloom’s work and today, the ‘levels’ of the cognitive domain are (from lowest to highest):

  1. Remembering – knowing the facts
  2. Understanding – being able to explain the meaning of the facts
  3. Applying – using the facts in different contexts
  4. Analyzing – breaking something down into its parts
  5. Evaluating – making judgements about something
  6. Creating – developing something brand new from disparate parts

Beyond just outlining how we achieve deeper learning, though, Bloom’s Taxonomy also helps address the Curse of Expertise. See, in Hinds’ study, the experts already knew everything that the beginners need to do. In fact, when asked, they broke the process into the same number of steps as beginners. What they weren’t able to do was to intuit how challenging each step would be to learn. Bloom’s Taxonomy helps us to do that.

Find the Hidden Learning, and Abolish the Curse

To see how this works in practice, let’s return to the cellphone example.

The task of saving a voicemail message requires the beginners to follow a multi-step process. This means that the task is at the apply level. The process itself isn’t complicated: Go into your voicemail, hit the key to retrieve the voicemail, listen to the message, and then save it.

But Bloom’s Taxonomy reveals that there is more to mastering this process than just these four steps. In order for a beginner to apply the procedure, they must first remember and understand each piece. (Note: Consider all the levels below the target level. e.g. an ‘evaluate’ level task would have things to remember, understand, apply and analyze.) For example, one must first remember how the phone’s menu system works and understand what each prompt means (and how to activate it). Remembering that the ‘play’ command will play the message is one piece. Understanding that it makes extra menu options available – including the save option – is another. These are just two hidden learning pieces; if you were to go deeper, you’d no doubt find more.

This is how Bloom’s Taxonomy allows us, as experts, to appreciate the true complexities of tasks that seem simple: First, we identify the actual level of mastery we expect our students to achieve. Then, we work backwards through the lower levels of the taxonomy to reveal the hidden learning that our students must overcome. Awareness of the hidden learning naturally leads to increased time estimates. It helps us acknowledge how hard (and complex!) the learning process is, and also counteracts our tendency to underestimate the learning process.

Now It’s Your Turn

If you want to help your students thrive in your course, you can’t afford to just ‘take your chances’ with the Curse of Expertise. To recap, here are five things to keep in mind:

  • The fact that you are creating an online course means that you are more expert in your topic than your students.
  • Your expertise interferes with your ability to know how or when your students will make progress. This is the Curse of Expertise.
  • Trying to ‘remember what it was like when you first learned,’ or ‘thinking about the problems that your students will face’ will not help you overcome this ‘curse.’ 
  • You can use Bloom’s Taxonomy to find the ‘hidden learning’ that your students must go through, before they can do the tasks you set out for them.
  • Revise your time estimates once you have a full understanding of the complexities of the learning process.
  • Now, it’s your turn. Practice your new-found estimation skills: choose a specific task from one of your courses and use Bloom’s Taxonomy to find the hidden learning. Then leave a comment below, telling me what your time estimate was before you broke it down, and what it is now. I’d love to hear what you come up with!

Breanne Dyck helps business owners master the business of teaching online. Get her exclusive 4-step guide: “Your Perfect Participant: Know What Buyers Want and Need From Your Course” – free for OpenSesame readers.

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Head to Head: State vs Private Colleges https://www.opensesame.com/site/blog/head-head-state-vs-private-colleges/ https://www.opensesame.com/site/blog/head-head-state-vs-private-colleges/#respond Mon, 20 Oct 2014 18:26:33 +0000 /site/?p=1873 This is the third post in our new Head to Head series where we compare and contrast a variety of topics! Don’t miss eLearning Versus mLearning, Microsoft Word vs Google Docs vs LibreOffice, and be sure to check back for another post! Lately, comparisons between public and private colleges have been a hot topic in the... Read more »

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This is the third post in our new Head to Head series where we compare and contrast a variety of topics! Don’t miss eLearning Versus mLearning, Microsoft Word vs Google Docs vs LibreOffice, and be sure to check back for another post!

Lately, comparisons between public and private colleges have been a hot topic in the media. Former Yale faculty member William Deresiewicz wrote a scathing piece on why state schools are preferable to Ivy League universities. The annual ranking of American schools has a visible impact on students and university administrations. With student debt now greater than credit card debt and the average graduate having nearly $30,000 in debt, affording college is an ever present concern. As state schools and public universities often offer cheaper degrees than their private counterparts, many are debating the cost-effectiveness of going to a private school when they could gain (more or less) the same education from a state school. Below, we try to answer the question of which one is better.

Private Universities

Despite what Deresiewicz believes, there’s quite a bit of data in favor of private schools. Of the many college rankings, the US News Report and the Forbes List are two of the most respected. Their methodology differs, as US News is mainly concerned with input—the academic standing of their students, their selectivity, and their reputation among higher education officials. In contrast, Forbes is focused on output—their rankings highly weight income and relative success of graduates, as well as lack of student debt and academic success. However, despite the two focusing on different criteria, the results are relatively the same. In these rankings, private schools demolish their public counterparts. Only one public school (The United States Military Academy) appears on the Forbes top 25, and three (UCLA, UC Berkeley, and University of Virginia) on the US News list.

A point of contention has often been the higher price point of private colleges over their public counterparts. However, Payscale has a list of the average return on investment for every college. ROI factors in initial cost, and still, only 15 of the top 50 colleges are public. It seems that for many metrics of success, whether it be academic, monetary, or student satisfaction, private universities (or at least the top tier of private schools) are better choices for students, despite the increased price tag.

Public Universities

However, aside from rankings, public schools do have many upsides that private colleges do not. The biggest advantage is the size of the colleges. Most private universities have fewer than 10,000 students, with most ranging from 2,000-4,000, whereas public universities can have more than 60,000 enrolled students. This size disparity offers multiple benefits, including:

  • More majors: Public universities, due to the size of their faculty, can offer more majors, classes, and tracks than smaller private schools.
  • More diversity: Private universities are expensive, and that price tag often prohibits lower income students from attending. Because of this, public universities often have a wider range of incomes and diversity in their student bodies.
  • Larger alumni networks: With more graduates, there are more alumni available as student resources.
  • More activities: With a larger student body, there are often more clubs, associations, and groups for students to join, giving them a larger selection of things to do outside of the classroom.

Most of the benefits of public schools, aside from their price tag and their lower rate of student debt (all ten of the schools that have the most student debt are private universities), come down to the fact that there are more options available at a public school. So, if you’re a student who doesn’t quite know what they want to study, a public university might be the place for you.

College is an incredible opportunity for anyone, regardless of the prestige or size of the school. However, certain schools can be much better for you than others. If you’re beginning your college search, keep in mind the differences between private and public schools, and research into whichever one fits you better!

What do you think? Let us know your experiences in the comments!

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Hello from Our New Senior Account Executive https://www.opensesame.com/site/blog/hello-our-new-senior-account-executive/ https://www.opensesame.com/site/blog/hello-our-new-senior-account-executive/#respond Fri, 17 Oct 2014 00:00:00 +0000 /site/?p=1874 Hi there! I am Jolene Langford, Senior Account Executive with OpenSesame. I am delighted to join such a positive group of people all working towards the same goal of building a business. This is my first adventure with a startup, and from what I hear, they are quite addictive! After spending five years developing new... Read more »

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Hi there! I am Jolene Langford, Senior Account Executive with OpenSesame. I am delighted to join such a positive group of people all working towards the same goal of building a business.

This is my first adventure with a startup, and from what I hear, they are quite addictive! After spending five years developing new business within the safety and training world, I ventured into the staffing industry. I went from wearing a hard hat and touring manufacturing facilities to the much more *safe* environment of sitting across the desk from an HR Manager. Both paths eventually lead me to telecom sales. In 2008 the economy wasn’t doing so hot and staffing was, quite frankly, a luxury. With that in mind, I had the super idea to go to work for the phone company. It was a utility after all, and doesn’t every business need phones and internet? This move proved to be one of the most challenging yet rewarding moves in my career. It was very difficult work learning to design MPLS networks and all of the nuances that came with telecom magic. Luckily I was a quick study and even began to run the sales training department.

It was a great former mentor of mine that reignited my passion for training and helped me to see what a great opportunity OpenSesame held for me. OpenSesame will allow me to put all 15 years of my sales experience to use under one role! Safety, training, HR, and sales! I am very excited to be here and look forward to helping grow the brand of Opensesame and gaining some great new relationships along the way. Coming to work every day with people that actually enjoy their job is the most amazing feeling! The relaxed environment is professional yet casual and allows me to go home without a ton of stress on my mind.

I spend all of my free time with my husband Shawn and our three daughters ages 8, 6 and 3. One of our favorite ways to spend time together is going to Mariners Games and eating hotdogs and cotton candy. I am a native Portlander and love the size and culture of this city! Portland is the perfect city for OpenSesame to call home—a definite Portland-cultured company that I am so grateful to call mine!

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Workplace Bullying and the New AB2053 https://www.opensesame.com/site/blog/workplace-bullying-and-new-ab2053/ https://www.opensesame.com/site/blog/workplace-bullying-and-new-ab2053/#respond Thu, 16 Oct 2014 18:17:19 +0000 /site/?p=1875 October is Bullying Prevention Awareness Month. While we tend to associate bullying with trouble on the playground (and recently, online through social media), this serious problem is not exclusive to children. Bullying in the workplace has become a hot-button issue for HR across all industries. Workplace bullying is on the rise. One survey shows 96%... Read more »

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October is Bullying Prevention Awareness Month. While we tend to associate bullying with trouble on the playground (and recently, online through social media), this serious problem is not exclusive to children. Bullying in the workplace has become a hot-button issue for HR across all industries.

Workplace bullying is on the rise. One survey shows 96% of respondents reported being bullied at work. One reason for such a high percentage may be because of the breath of what is considered bullying; according to CareerBuilder and VitalSmarts, bullying included being falsely accused of mistakes, being subjected to the silent treatment, being the subject of unfair gossip or assaults on your reputation, having professional performance belittled or diminished in front of peers, having someone steal credit for your work, sabotaging others’ work or reputation, browbeating and threats, or even physical intimidation.

In a recent article for the Huffington Post, S.L. Young asked “Is workplace bullying the new harassment?” I tend to say yes. Workplace harassment is illegal and can be difficult to prove; bullying, however, may not fall under harassment laws (the bully sabotages your work, rather than uses a racial or sexist slur). Bullies have found a way to slip past harassment laws. The effect is damaging, to both victims and companies; 1 in 5 employees quit due to workplace bullying.

Workplace bullying laws have often fallen by the wayside (often introduced, never passed) in favor of much more popular sexual harassment legislation. Come January 1st, 2015, this is changing in California. The requirements set forth by the AB1825 legislation are getting an update to cover more than just sexual and other harassment. Assembly Bil No. 2053 (AB2053) “would additionally require…prevention of abusive conduct, as defined.”

Existing law makes specified employment practices unlawful, including the harassment of an employee directly by the employer or indirectly by agents of the employer with the employer’s knowledge. Existing law further requires every employer to act to ensure a workplace free of sexual harassment by implementing certain minimum requirements, including posting sexual harassment information posters at the workplace and obtaining and making available an information sheet on sexual harassment.

Existing law also requires employers, as defined, with 50 or more employees to provide at least 2 hours of training and education regarding sexual harassment to all supervisory employees, as specified. Existing law requires each employer to provide that training and education to each supervisory employee once every 2 years.

This bill would additionally require that the above-described training and education include, as a component of the training and education, prevention of abusive conduct, as defined.

The key here is how the bill describes abusive conduct: “conduct of an employer or employee in the workplace, with malice, that a reasonable person would find hostile, offensive, and unrelated to an employer’s legitimate business interests. Abusive conduct may include repeated infliction of verbal abuse, such as the use of derogatory remarks, insults, and epithets, verbal or physical conduct that a reasonable person would find threatening, intimidating, or humiliating, or the gratuitous sabotage or undermining of a person’s work performance.” This definition is more encompassing than traditional harassment definitions and seems to more clearly call out bullying behaviour.

What does this mean for training? Those who take harassment training before the January 1st regulation switchover date are subject to the previous rule (they are compliant for 2 years from that date). You will not need to worry about updated AB2053 training until your two years are up. However, if that time is rolling around for your managers (or you’ve hired new employees who fall under the rules), you’ll want to consider updated AB2053 courses.

Rest assured, OpenSesame is working with our content providers to get AB1825 courses updated to comply with the new AB2053. If you have any questions, please don’t hesitate to reach out to us at info@opensesame.com.

For AB2053 courses, click here. Also check out our library of bullying and AB1825 courses. It’s never a bad idea to provide anti-bullying and harassment training to your entire staff, not just managers.

If you think you may be being bullied at work (see this Forbes article that helps identify sign of trouble), speak up. You can privately approach your supervisor or HR. You are not alone; you do not have to face your bully without help.

Have an experience with bullying, harassment, or training you’d like to share? If you’re comfortable sharing, start a discussion in the comments.

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Ready to Master Microsoft Office? Start Here! https://www.opensesame.com/site/blog/ready-master-microsoft-office-start-here/ https://www.opensesame.com/site/blog/ready-master-microsoft-office-start-here/#respond Wed, 15 Oct 2014 18:09:09 +0000 /site/?p=1876 No matter which version of the Microsoft Office suite of programs you’re using, we have courses to get you started or help you take your Office skills to the next level. Company just upgraded to a new version? No problem! Many of our courses are a brief overview just to show you what’s changed. No... Read more »

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No matter which version of the Microsoft Office suite of programs you’re using, we have courses to get you started or help you take your Office skills to the next level. Company just upgraded to a new version? No problem! Many of our courses are a brief overview just to show you what’s changed. No matter whether you need training on Excel, PowerPoint, Word, Outlook, Access, Project, or Publisher, OpenSesame’s courses have you covered.

Start with these stellar featured courses:
 
Are you ready to master the Microsoft Office suite of programs? This extensive course covers everything from basic to advanced topics (pivot tables, anyone?) in Excel, Access, PowerPoint, Outlook, Word, and Project. Don’t miss out on this engaging course that will get you up-to-speed on all Microsoft Office applications!
 
This quick and easy-to-digest course provides the basics of Excel including using and customizing the ribbon and Quick Access toolbar, utilizing the Backstage view, and managing workbooks. This is the perfect place to start for beginners or those looking to brush up on their skills.
 
Upgrading to Word 2013? Make sure you don’t miss out on any new features with this overview of what’s changed from old versions. In six modules, the course covers topics including using the status bar, alignment guides, and improvements in tracking and collaboration.

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Hospitality Training Pays Off: Get Started at Your Company https://www.opensesame.com/site/blog/hospitality-training-pays-get-started-your-company/ https://www.opensesame.com/site/blog/hospitality-training-pays-get-started-your-company/#respond Tue, 14 Oct 2014 00:00:00 +0000 /site/?p=1877 “The only thing more costly than training people and having them leave is failing to train them and having them stay.” Guy Armstrong, President, Innovision and Sunrise Basic Training Many hotel and restaurant managers will tell you that great service people are born, not made. But before you start recruiting at the local maternity ward,... Read more »

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“The only thing more costly than training people and having them leave is failing to train them and having them stay.”

Guy Armstrong, President, Innovision and Sunrise Basic Training

Many hotel and restaurant managers will tell you that great service people are born, not made. But before you start recruiting at the local maternity ward, consider that natural-born service professionals are few and far between. If you want to develop a consistent service team, you’ll have to develop them yourself. This means training.

However, because training takes time and resources, many managers hesitate: why should they should invest in training someone when it’s possible they’ll take those skills to a competitor’s operation for a few cents more per hour?

This logic is counterintuitive: the only thing more costly than training people and having them leave is failing to train them and having them stay. An untrained employee is not only less productive and less consistent, he or she can be a liability to your operation.

eLearning resources can be a cost-effective resource for employee training. The courses are easy to use and easy to implement: all you need is a computer and internet connection, and training can take place without the constant involvement of managers or trainers. eLearning courses make an automatic and permanent record of your employee’s training, which usually includes the result of a quiz or other assessment that ensures the understanding and retention of key concepts. In this way, elearning builds consistency because everyone gets the same message: important details are less likely to be left out or forgotten as they often are in shadow or on-the-job training.

Effective training has proven to reduce turnover, build teamwork, and foster employee loyalty. Online training for your entire hotel or restaurant staff can pay off with greater consistency and superior customer service, creating loyal customers who generate repeat business and boost profitability.

Critical areas for training in the hospitality industry include new employee orientation, guest service, safety, security, as well as position-specific, front and back-of-the-house skills training such as front desk and housekeeping for hotels and kitchen operations and table service for restaurants.

A blended learning approach can be very effective. Let lodging and food service courses such as the Sunrise Basic Training programs do the heavy lifting of core training, while saving your valuable resources to deliver training on your operation’s specific policies and procedures. While keeping an eye on the big picture, understand that you don’t have to do it all at once: select a training area or topic that will be most effective in your hotel or restaurant, and get started. Remember that every learning journey begins with a single click. Explore Sunrise Basic Training’s learning resources on OpenSesame.

Guy A. Armstrong is President of Innovision Media Concepts, Inc. and its subsidiary, Sunrise Basic Training, founded in 1997 and dedicated to helping hospitality and service industry clients operate more profitably through high-quality video and web-based training resources. Guy previously served as Vice President of Electronic Media at the American Hotel & Lodging Association’s Educational Institute. He is a graduate of the University of Oregon’s School of Telecommunication & Film and currently resides in Portland Oregon.

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Head to Head: INFOGRAPHIC: Microsoft Word vs Google Docs vs LibreOffice https://www.opensesame.com/site/blog/head-head-infographic-microsoft-word-vs-google-docs-vs-libreoffice/ https://www.opensesame.com/site/blog/head-head-infographic-microsoft-word-vs-google-docs-vs-libreoffice/#respond Mon, 13 Oct 2014 17:29:35 +0000 /site/?p=1878 This is the second post in our new Head to Head series, where we compare and contrast a variety of topics! Don’t miss eLearning Versus mLearning, State vs Private Colleges, and be sure to check back for another post! There are some tools that every business, no matter the industry or size, cannot live without. One of... Read more »

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This is the second post in our new Head to Head series, where we compare and contrast a variety of topics! Don’t miss eLearning Versus mLearningState vs Private Colleges, and be sure to check back for another post!

There are some tools that every business, no matter the industry or size, cannot live without. One of these tools is document software. Specifically software that fulfills all your company’s document, report, and collaborative needs. Microsoft Word is the most familiar software of the type, but it is far from the only option. Each sporting different features, benefits, and drawbacks, Microsoft Word, Google Docs, and LibreOffice are all contenders for the document software in your office and personal life. While every company needs this kind of software, the specifics of their needs differ. Your company might want something more collaborative, or maybe you need more options, or you might be limited by price. With so many variables it may be hard to make decisions; luckily we’re here to help.

Let’s compare!

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Hi from Our New Lead Development Rep! https://www.opensesame.com/site/blog/hi-our-new-lead-development-rep/ https://www.opensesame.com/site/blog/hi-our-new-lead-development-rep/#respond Fri, 10 Oct 2014 00:00:00 +0000 /site/?p=1879 Hello! I’m Whitney Ashe and I’m OpenSesame’s new Lead Development Rep. I’m excited to join the OpenSesame team and get the chance to work with some of you that I’ve met through BlueVolt. Before I came to OpenSesame, I was at Nordstrom for a brief stint. Before that, I was the Project Manager for BlueVolt’s... Read more »

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Hello! I’m Whitney Ashe and I’m OpenSesame’s new Lead Development Rep. I’m excited to join the OpenSesame team and get the chance to work with some of you that I’ve met through BlueVolt. Before I came to OpenSesame, I was at Nordstrom for a brief stint. Before that, I was the Project Manager for BlueVolt’s creative team. During my transition to Nordstrom, I very quickly realized that I missed the elearning environment, as well as the culture that both BlueVolt and OpenSesame embrace. I really enjoy working as a team as opposed to as an individual performer, and I love being a part of a growing company. I’m excited to get to know everyone here at OpenSesame, and I hope to make everyone’s job a little easier by providing great leads.

A little background about me—I grew up in Stevenson, Washington which is a very small, rural town about 45 minutes east of Portland. Feel free to ask me anything about how to prepare for a zombie apocalypse, as I’ve carefully honed my survival skills in the wilderness. I’d be happy to whittle you a fire if ever necessary.

I went to college at the University of Arizona for 3 years, then transferred to the University of Portland to finish my degree in Psychology. During my last year in school, I interned at OHSU in behavioral health research, and then was hired on for a couple years after I graduated.

I’ve lived in Portland now for about 6 years and love this city so much. In my free time, you’ll either find me on my purple cruiser (Ms. Daisy), with my dog in tow; gardening, cooking, scouting free boxes in search of a new DIY project, or hiking on all the great trails offered in the Northwest. As the weather turns, I’d really like to host a cooking class once a month. Once I work out the details, I’d love to have any and all of you attend.

It’s great to be at OpenSesame, and I look forward to getting to know everyone a little more.

Cheers! 

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Promote From Within (Successfully!) https://www.opensesame.com/site/blog/promote-within-successfully/ https://www.opensesame.com/site/blog/promote-within-successfully/#respond Thu, 09 Oct 2014 00:00:00 +0000 /site/?p=1880 Many companies have a policy to promote from within, and they usually establish a goal for how many leadership positions will be filled by internal candidates. That is great for employee engagement and retention—until the new leader stumbles and does not perform at the expected level. Consider this fact: 40% of new managers fail within... Read more »

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Many companies have a policy to promote from within, and they usually establish a goal for how many leadership positions will be filled by internal candidates. That is great for employee engagement and retention—until the new leader stumbles and does not perform at the expected level.

Consider this fact: 40% of new managers fail within the first 18 months of their promotions. In other words, they get promoted because they were good at their job—not because they can actually manage people. Why? Because they don’t get the training and support they need to deal with difficult situations, conflict, negotiations, HR issues, hiring and firing, and many other new situations they’ll have to face for the first time. According to a 2014 Harvard Business Review titled “Frontline Managers: Are They Given the Leadership Tools to Succeed?,” only 12% of organizations say they invest sufficiently in the development of frontline managers.

According to Kevin Eikenberry, the author of the best-selling book, From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership, “When a person is promoted into leadership, they need to build new skills and habits—just like anyone doing something new. Organizations need to help their new leaders develop the rights skills early which become the right habits that will last them their whole career. We all know it is much easier to develop the right habits than to change them later. For the complex skills involved in leading others, this is doubly true.”

The good news is there’s a place where first-time managers and supervisors can learn the kinds of things it usually takes managers years to learn.

Vado partnered with Kevin Eikenberry to create elearning courses from his best-selling book, From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership. We combined his materials with Vado’s instructional course design, which provides a short instructional video followed by step-by-step instructions on how to apply on the job. The Toolkit contains 20 courses covering topics such as:

  • Making the transition
  • Communication
  • Coaching
  • Change
  • Collaboration and teamwork
  • Commitment to goals and success

The Bud to Boss Toolkit is designed specifically to give first-time managers a comprehensive foundation for their new management career. New managers only have a short period of time to establish themselves and make their new position a success. Don’t let your new leaders waste it making rookie mistakes.

Check out the Bud to Boss Toolkit here

Cindy Pascale is the CEO and co-founder of Vado and has 16+ years of HR, Training & Development and OD leadership experience and 12 years running talent management, development and assessment companies. Vado is the elearning courseware provider ‘changing the face of learning.’

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Customer experience is the next battleground. Are you ready? https://www.opensesame.com/site/blog/customer-experience-next-battleground-are-you-ready/ https://www.opensesame.com/site/blog/customer-experience-next-battleground-are-you-ready/#respond Wed, 08 Oct 2014 19:44:16 +0000 /site/?p=1881 “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” —Jeff Bezos  Customer service has always been a critical part of business. Yet with the rise of social media, where consumers can... Read more »

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“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”

—Jeff Bezos 

Customer service has always been a critical part of business. Yet with the rise of social media, where consumers can comment on and interact with companies in real-time, expectations have changed dramatically. Companies are now expected to support customer service inquiries over Twitter, Facebook and live-chat, in addition to email and phone. And as it becomes easier to track down individual employees from companies via sites like LinkedIn, each and every one of your employees are now on the front lines of customer service.

In such a high-stakes game, help your company stay ahead by providing customer service training all your employees can find useful.

Your business would not exist without your customers, but too often this fact gets lost in the day-to-day operations of the organization. Great for new employees or energizing your current team, this course uses humor and situational videos to demonstrate the importance of customer service at your company. Learners will leave the course understanding their value to the business, as well as how great customer service can be personally satisfying.

What is your company’s customer service philosophy? If you’re unsure, or your company lacks a philosophy all together, this course is for you. Equip your team with the skills they need to overcome customer obstacles and constantly improve the quality of your customer service through practical knowledge and techniques.

This award-winning course is designed to improve HCAHPS scores and teach healthcare staff to understand the effect of their actions and attitudes on the patient and perception of care. Assume the role of five characters as you play through interactive situations exploring the service and care side of healthcare. This two-hour course also includes branching scenarios, simulations and job aids for use as a refresher in the workplace.

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Avoid Security “Frights” With National Cybersecurity Awareness Month https://www.opensesame.com/site/blog/avoid-security-frights-national-cybersecurity-awareness-month/ https://www.opensesame.com/site/blog/avoid-security-frights-national-cybersecurity-awareness-month/#respond Tue, 07 Oct 2014 20:38:00 +0000 /site/?p=1882 Later this month, people will don scary costumes, visit haunted houses and decorate their homes with spooky symbols in celebration of Halloween—all with the good intent of giving friends and family a little fright. There is something much more frightful, however, being discussed this month—the growing threat of cyber attacks. October is National Cybersecurity Awareness... Read more »

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Later this month, people will don scary costumes, visit haunted houses and decorate their homes with spooky symbols in celebration of Halloween—all with the good intent of giving friends and family a little fright.

There is something much more frightful, however, being discussed this month—the growing threat of cyber attacks. October is National Cybersecurity Awareness month and was designed to encourage companies and individuals alike to consider their own practices on the Internet and how to prevent incidents. “Cyber threats pose one of the gravest national security dangers the United States faces,” stated President Barack Obama. “When our nation’s intellectual property is stolen, it harms our economy, and when a victim experiences online theft, fraud, or abuse, it puts all of us at risk.”

As illustrated in this interactive graphic of the world’s biggest data breaches in the last ten years, the size and severity of attacks has steadily increased. Yet spending on security training for application developers has failed to grow accordingly. Aspect Security, a leader in application security training and an OpenSesame seller, recently released its annual report on the state of developer application security knowledge. After quizzing 1,425 developers representing 695 companies, the study puts the average developer’s knowledge of standard security vulnerabilities at a D rating. The biggest knowledge gap areas included: protecting sensitive data, threat modeling and architecture reviews, as well as securing web services. Additionally, the study found security knowledge “does not correlate with years of experience.” An effort must be made to instruct developers in secure coding practices during specialization in order for the lessons to take hold.

Consumers rely on technology like never before—to monitor health and national defense, track finances and personal records, even maintain relationships—and, consequently, demand companies better protect the increasing amount of personal data they share, or run the risk of losing their loyalty. As such, protecting their data, customers, employees and reputation is the top concern of every organization with an online presence.

Rather than outsource IT security to external firms and their experts, everyone in a company’s IT team must be uptrained in security practices to build cyber resiliency across the organization. There simply is no substitute for internal training, planning and being prepared for a cyber threat.

As such, OpenSesame has a number of resources available to help managers and developers understand cybersecurity threats:

  • Aspect Security focuses exclusively on application security. Their engaging and interactive elearning curriculum teaches developers, architects, QA and managers everything they need to know about creating and deploying secure applications. A good place to start would be with their Application Security Awareness Series Bundle and Application Security Technical Series Bundle.
  • SmartPros is a leading provider of professional education and training, and features course titles covering subjects in the accounting, financial services, legal, engineering and information technology industries. Start with their “Cyber Terror and Cyber Risk: What You Need To Know” course, particularly for those in IT leadership positions.
  • CyberSecurity Training Track: This 14 course track was designed specifically to provide a starting point for both managers and developers to begin to develop the tools necessary to combat cybersecurity threats. The track moves a learner from basic to advanced knowledge of security vulnerabilities through various levels of courses. Download your complimentary copy of the training track!

National Cybersecurity Awareness month creates an opportunity to begin a dialogue within your company on the importance of secure data. Take some time this month to talk with your IT staff about their application security concerns and avoid giving your customers any unnecessary frights.

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Head to Head: eLearning vs mLearning: What's The Difference? https://www.opensesame.com/site/blog/head-head-elearning-vs-mlearning-whats-difference/ https://www.opensesame.com/site/blog/head-head-elearning-vs-mlearning-whats-difference/#respond Mon, 06 Oct 2014 17:06:16 +0000 /site/?p=1883 This is the first post in our new Head to Head series, where we compare and contrast a variety of topics! Check back next week for post two! With all the hype around digital learning, the terms ‘elearning’ and ‘mlearning’ are being used more and more. But many people do not know what differentiates the... Read more »

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This is the first post in our new Head to Head series, where we compare and contrast a variety of topics! Check back next week for post two!

With all the hype around digital learning, the terms ‘elearning’ and ‘mlearning’ are being used more and more. But many people do not know what differentiates the two and are instead using them interchangeably. So, what is the difference between elearning and mlearning? Besides the obvious letter change, there’s actually not much differentiating the two terms. Let’s start with the obvious and explain what the ‘e’ and the ‘m’ mean. eLearning stands for electronic learning, whereas mlearning stands for mobile learning. Mobile is electronic media, so doesn’t that mean mlearning is the same as elearning? That is somewhat correct, but just because elearning and mlearning are both forms of digital learning does not mean they play the same role.

Digital Learning

With digital learning, users take a course designed for them to learn a specific subject, such as box cutter safety or workplace harassment prevention. Both of these courses and more are accessible from your computer and your phone, so you can have constant and easy access to learning tools, depending on the platform you choose to access them from.

eLearning vs. mLearning

eLearing is the classic form of digital learning: a user takes a course by going to their computer and following along during the set amount of time it takes to complete the course. There are many elearning courses that are compatible with mobile devices as well, making them both e and mlearning courses. mLearning is the newer trend in digital learning, and is still tightly connected to elearning. But, by allowing you to access course content from your phone, mlearning allows users more freedom in when and where they take a course.

There’s a lot of time you find yourself needing to fill while riding the bus to work or waiting for you child’s practice to end, and what better way to fill this time than to take an elearning course! There’s only one problem; for elearning to work, a learner needs to have both a computer and access to the internet in order to reach the course, which is a combination that is not always possible. mLearning helps overcome these problems by allowing you to access course material and training tools from your mobile phone or tablet device through your cellular network and data plan, bypassing the need for wifi and a computer.

In today’s technology-heavy world, it is rare to find someone without a smartphone and even rarer to find someone who is not constantly connected to that device. mLearning takes advantage of this social norm and allows people to use their phones and tablets as educational tools. With mLearning, users can take a training course on defensive driving or improve their business presentation skills, instead of just fiddling away their time playing Candy Crush.

With the ever increasing connection to our phones and tablets, mlearning may start to emerge as it’s own unique branch of digital learning instead of just a separate platform. As more and more people decide against investing in a computer and instead commit themselves to a tablet due to the simpler interface, portability, and network access, mlearning will take off.

Don’t miss the next posts in the series:

2. INFOGRAPHIC: Microsoft Word vs Google Docs vs LibreOffice

3. State vs Private Colleges

4. Collaboration vs Competition

5. Interactive vs Multiple Choice Quizzes

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Is eLearning Doomed to Be a Lonely Experience? https://www.opensesame.com/site/blog/elearning-doomed-be-lonely-experience/ https://www.opensesame.com/site/blog/elearning-doomed-be-lonely-experience/#respond Thu, 02 Oct 2014 17:06:13 +0000 /site/?p=1884 eLearning is a solitary and lonely experience, right? That’s what I used to think, but I’m not so sure anymore. And this is coming from a real skeptic! I used to hold a wary eye to the whole “let’s make elearning more social through online communities” movement, assuming that there was no way it could... Read more »

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eLearning is a solitary and lonely experience, right? That’s what I used to think, but I’m not so sure anymore.

And this is coming from a real skeptic! I used to hold a wary eye to the whole “let’s make elearning more social through online communities” movement, assuming that there was no way it could really match the classroom experience or make up for real human interaction.

But over the last 6 months, my perspective has changed dramatically. It started with a course I recently signed up for, where the instructor kept drilling on the benefits of joining and interacting with the course’s Facebook group. I finally took the bait to see what the fuss was all about.

At first, I just browsed the discussion boards…but then I got more involved, actually posting a reply here and there and asking questions. Eventually, I started swapping notes with a few students who were really engaged in the course material.

This continued until one the fellow students and I decided to do something ridiculous. We setup a bi-weekly Skype call to help push each other through the material; and that’s how a stranger living 8,000 miles away from me became my accountability partner!

So if you’re a skeptic like me and still on the fence about the whole “online elearning communities” thing; here are four things you can do to get more value out of them.

#1: Be Active in the Community

Like anything in life, you have to use something to get value from it; and this is particularly true for elearning communities as they need active participants to thrive.

If you are looking to get more value out of your online communities, get more involved! Are you actively participating in group discussions? Have you reached out to others for help? Have you helped others by posting topics or by responding to their questions?

If you’re hesitant to get involved with a bunch of strangers, keep in mind that you probably have a lot more in common with them that you think. Not only are you all interested in learning the same skill (you’ve you all signed up for the same course, after all!), but you also have the shared experience of being in the course itself.

For new communities, the instructor(s) should take the lead and get people to participate by posting engaging questions, topics, and offering relevant additional information.

#2: Adding Value to the Community Takes Time

To get the most out of your participation in the community, you need to add value; so be prepared to invest some time to share thoughtful responses and material.

If you haven’t found anything interesting within the community itself, kick-start your own conversation to surface the people within the community that you’d like to interact with.

This is actually how I originally met my accountability partner: To generate more responses about a topic that was of prime importance to me, building a YouTube channel, I posted an account of my own attempts to build one up from scratch. In my post I was very specific about what I was attempting to do and asked the community if they had any suggestions.

In return, I received a number of responses and encouraging remarks, which helped to surface people within the community that I could have more meaningful conversations with, including my soon-to-be accountability partner.

#3: Stay Focused

Learn from the community by participating, but don’t let community participation become your full time job.

As one community moderator recently put it, you could spend ALL DAY in the community, asking and answering questions, posting additional material, etc., when in reality, you should remain focused on the main task at hand, learning the material and applying it in the real world.

Don’t get me wrong, community participation is key to getting more out of your elearning course, as you get to learn from other people’s experiences; you just don’t want it to take over your life.

#4: Reach Out

Nothing beats talking to real people in real time, so don’t be afraid to reach out.

The most value I’ve gotten out of elearning communities has come from reaching out to people and engaging them in real person-to-person conversations. Not only do you get to know someone better, talking to the actual person, but I’ve also found that discussing issues in real time is significantly faster than sending messages back and forth. I realize that this approach might not work out and can be time-consuming to setup and coordinate, but it’s definitely worth a shot.

What Do You Think?

All this is to say that I myself am making more of an effort to engage in the elearning communities that I’m a part of, and so far, I’ve gotten a lot of extra value out of it!

Do you have a positive or negative experience with elearning communities you want to share? Jump in and join the conversation below.

Don’t miss posts #1 and #2 in Taylor’s The eLearning Chronicles Series! 

Taylor Croonquist is the co-founder of Nuts & Bolts Speed Training which delivers actionable PowerPoint training courses for working professionals who spend hundreds, if not thousands, of hours a year using the program.

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Course of the Week Highlight: Fire Prevention Week https://www.opensesame.com/site/blog/course-week-highlight-fire-prevention-week/ https://www.opensesame.com/site/blog/course-week-highlight-fire-prevention-week/#respond Wed, 01 Oct 2014 00:00:00 +0000 /site/?p=1885 Is your office properly equipped to deal with a fire emergency? In honor of upcoming Fire Prevention Week (October 5-11 this year!) and October as Fire Prevention Month, we’re featuring courses to keep your workplace safe from fire hazards. Fire Prevention Week dates back to 1920, when President Woodrow Wilson proclaimed the first National Fire Prevention... Read more »

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Is your office properly equipped to deal with a fire emergency? In honor of upcoming Fire Prevention Week (October 5-11 this year!) and October as Fire Prevention Month, we’re featuring courses to keep your workplace safe from fire hazards.

Fire Prevention Week dates back to 1920, when President Woodrow Wilson proclaimed the first National Fire Prevention Day to commemorate the Great Chicago Fire, which killed more than 250 people and left 100,000 homeless, and bring national awareness to fire safety. Since 1922, Fire Prevention Week has been observed around October 9th (from Sunday through Saturday of that week), the day the Fire did the most damage.

Themes over the years include Play It Safe…Plan Your Escape, Prevent Cooking Fires: Watch What You Heat, and Know When to Go: React Fast to Fire. This year’s theme is Working Smoke Alarms Save Lives: Test Yours Every Month!
 
Ensure your employees know how to respond in the event of a fire emergency with this 20-minute, comprehensive basic fire safety training course. Identifying fire hazards, knowing when to fight a fire, tips for putting out fires, and emergency fire protocol are all covered. Several OSHA regulations are touched on including hazard communication, hazardous waste operation, and personal protective equipment.
 
Does your office know how to properly use fire extinguishers? Fire is one of the most common workplace hazards, and it’s critical for employees to know how to use this important tool. Help your staff effectively choose and use fire extinguishers with this 23-minute course. Get informed about types of fire extinguishers (including Type “K”) and fire extinguisher inspection.
 
Avoid fire risk and safely harness the power of electricity with this quick, 25-minute electrical overview course. You’ll be able to describe the atomic structure of matter, define electricity, and operate a simple circuit by the end! Don’t miss this important info about the characteristics of good conductors and insulators.
 
OSHA requires all workplaces have the basic necessities to practice good fire safety. Ensure your team is ready to respond with this 20-minute, OSHA compliant course that will teach your employees about fire prevention, fire extinguishers, and emergency plans. The OSHA Fact Sheet “Workplace Fire Safety” is included.

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Free eBook: Tips For Marketing Your eLearning Initiative https://www.opensesame.com/site/blog/free-ebook-tips-marketing-your-elearning-initiative/ https://www.opensesame.com/site/blog/free-ebook-tips-marketing-your-elearning-initiative/#respond Tue, 30 Sep 2014 22:42:22 +0000 /site/?p=1886 One of the most common frustrations we hear from prospective customers is a lack of interest from employees in training and development programs. Often employees show high initial engagement, but either lose interest or forget about the opportunity without continued exposure. Keeping learning top of mind and exciting for employees can be challenge, so we... Read more »

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One of the most common frustrations we hear from prospective customers is a lack of interest from employees in training and development programs. Often employees show high initial engagement, but either lose interest or forget about the opportunity without continued exposure. Keeping learning top of mind and exciting for employees can be challenge, so we built a toolkit to help our community increase usage and engagement around their elearning initiatives.

Trump the Usage Slump: Tips for Marketing Your eLearning Initiative” is our fourth ebook in our series dedicated to building a successful elearning program. The ebook expands on topics covered in our popular blog series, as well as includes additional exercises to help develop your marketing messages. “Trump the Usage Slump” also provides examples of marketing collateral you can adapt for your company, such as launch emails, weekly emails, and more! Other topics covered include:

  • Creating objectives connected to employee benefits
  • Branding your initiative
  • Keeping employees engaged once you’ve launched

Download your free copy of “Trump the Usage Slump: Tips for Marketing Your eLearning Initiative” and get your employees excited about learning at your company!

Also check out our first three ebooks in the series: “5 eLearning Myths and How to Avoid Them”; “Game Plan: 10 Steps to a Winning eLearning Program” and “On The Right Track: Designing Training Programs That Last.” 

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Finding the Most Effective Course For Your Learning Objective https://www.opensesame.com/site/blog/finding-most-effective-course-your-learning-objective/ https://www.opensesame.com/site/blog/finding-most-effective-course-your-learning-objective/#respond Mon, 29 Sep 2014 18:21:40 +0000 /site/?p=1887 Traditional methods of educational transference (books, lectures and most online training programs) have far less of an effect on contemporary employees than one might think. Today, reaching employees and positively changing their attitudes and behaviors is becoming increasingly difficult. They have been beaten down by many of the outdated and monotonous online training courses that... Read more »

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Traditional methods of educational transference (books, lectures and most online training programs) have far less of an effect on contemporary employees than one might think. Today, reaching employees and positively changing their attitudes and behaviors is becoming increasingly difficult. They have been beaten down by many of the outdated and monotonous online training courses that are currently available. For example, does this sound familiar?

  • “How can I click through it as fast as I can and still get credit?”
  • “Really? Can’t I just test out of this?”
  • “Ugh…. This is just a waste of time when I have so much work to do…”

We, as educators and trainers, have no one to blame but ourselves. In a rush to get everyone trained and compliant, and to do it as fast and cheap as possible, we have forgotten that the reason we build these courses and employees are taking them is so that they will LEARN and RETAIN something important. Which will, in turn, make them BETTER and MORE EFFICIENT employees. Let’s be a little forward thinking here. If you deploy a soft skills course that helps your employees make smarter and better decisions, they become better employees. Your company will make more money, lower potential liabilities and become a better place to work. This is what it is all about. This is the ultimate goal.

As a good educator, HR Director, COO and even CEO, you have to do everything you can do to stay one step ahead of your target audience. You have to engage them. You have to empower them. Make it fun. In the best of all worlds, employees participate, become engaged, have fun and … poof… they learn and retain something important. They make positive changes in what they do and how they do it. As a good educator, you want to present courses that influence employees to:

  1. Actively participate
  2. Become engaged and have fun
  3. Positively change their attitudes and behaviors
  4. Retain the information presented
  5. Become better employees
  6. Increase their productivity and your bottom line

But before we can get to the Utopia above, let’s step back a little bit and work our way there. In a review of the science of learning, based on the seminal work in the field led by Dr. Benjamin Bloom back in the 1950s and 60s (i.e. Bloom’s Taxonomy), there are three domains in which learners attain information:

  1. Cognitive (learning facts and figures)
  2. Affective (feelings, emotions and life experiences) and
  3. Psychomotor (hands on)

A major goal of Bloom’s taxonomy is to motivate educators to focus on all three domains, creating a more holistic form of education. The combination of all three domains is equivalent to learning through experience. There is a lot of truth to the old expression that says “experience is the best teacher.” Unfortunately, we can’t have our employees experience every topic we are educating them on, especially in soft skill areas (think harassment, theft, anger management, etc.). To be the best educator, you want to find a course that leverages as many of these learning domains as possible based on what your learning objective is.

The majority of elearning courses already address the cognitive domain. The courses that are simply modified slides, pictures and voice-over can present facts and figures to the learner. For the affective domain, there are new courses available that present content in a way that triggers feelings emotions and life experiences. These courses combine interactivity, real-world experience, critical decision- making and consequences in a way that internally resonate with the learner. As for the psychomotor domain, online delivery hasn’t quite made it to the level of being able to allow learners to touch, feel and physically manipulate objects. Think along the lines of those big flight simulators that you can sit in, or one day something akin to the fictional “holodeck” on Star Trek.

So how do you select the most effective course for your learning objective? First, what is your learning objective? Is it facts, figures and procedures based like Microsoft Office training? You’re in luck, as there are many traditional courses available for you to choose from. If they include visual guides on procedures and features that users can train on as they go, they can be quite effective. It gets a little more difficult when your objective involves human interaction or decision-making. For example, soft skill objectives like sexual harassment prevention or ethical reasoning become much more attainable if you utilize a training course that incorporates learning principles that reach the affective domain. The vast majority of your target audience will already know that it is not appropriate to sexually harass someone or embezzle from the organization or their clients. The employees who don’t understand these things (and there are some, I’m sure), shouldn’t be employed by you. So showing them a slide and having them listen to voice-over of factual information like “The EEOC’s definition of sexual harassment is….” really is not doing them any good. And it isn’t benefitting you either. Yet this is what most courses do. This is a ‘they read it, therefore they should know it and do it’ fallacy that you should be very prudent not to fall victim of.

Your objective, as a good educator, is to create an environment conducive to compliance AND effective learning. Not just picking a course because it checks the box.

Let’s further explore our example learning objectives of sexual harassment prevention and ethical reasoning. Where the majority of your target audience would never harass someone or do something unethical, some of them may. You may not know exactly who they are right now, but THESE people are your targets. They already know that they are not supposed to do it, but they still do. Why? Because they think they can get away with it and/or they don’t internally comprehend the consequences of doing it, getting caught, or the effects of their actions have on others. So how about finding a course that allows them to experience realistic consequences of these inappropriate actions? Not one that just tells them what could happen, or view someone else doing it, but permits them to experience it for themselves? These new courses are out there. And they are incredibly effective for learning objectives like these. The best ones incorporate interactive video scenarios where trainees assume the roles of lead characters and make decisions that alter the storyline and outcome. They allow users freely make good and bad decisions and play it out before they live it out.

So in summary, as an educator, trainer and leader, you have a responsibility to your learner—and it is not just selecting a course that makes them compliant. If you can quickly ascertain the type of learning objective you have, make a determination which of learning domains you need to tap into to most effectively address your learning objective, and match an engaging course that best puts those two together, then you are well on your way to having smarter, more efficient and happier employees. And employees like that make your organization thrive—and you a hero.

Good luck out there!

David Versaw, of WILL Interactive, is one of the nation’s leading authorities on the advancement of serious gaming and simulation technology. A sought after speaker and motivator in education and training forums, Mr. Versaw has helped transform the way educators utilize new immersive technologies to reach their intended audiences and positively change their attitudes and behaviors.

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How Online Courses Are Changing the World https://www.opensesame.com/site/blog/how-online-courses-are-changing-world/ https://www.opensesame.com/site/blog/how-online-courses-are-changing-world/#respond Fri, 26 Sep 2014 00:00:00 +0000 /site/?p=1888 Who’s that young college student standing on the sidewalk of New York sporting a Columbia University t-shirt? He is obviously intelligent and clean cut; he could be a classmate from back in elementary school or maybe someone you played with on the soccer team growing up. Not quite. When interviewed by Humans of New York,... Read more »

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Who’s that young college student standing on the sidewalk of New York sporting a Columbia University t-shirt? He is obviously intelligent and clean cut; he could be a classmate from back in elementary school or maybe someone you played with on the soccer team growing up.

Not quite. When interviewed by Humans of New York, this young man explained that he was born in Egypt with no access to education. Though he dabbled in elementary school after moving to America, he also juggled working to support his family while living in the projects. However, he still made it to one of the top universities in the world because he had unlimited access to hundreds of courses that taught him basically everything he missed during the nine years he was supposed to be in school.

Thousands of miles away, Sal Khan sits in his office recording lectures in the comfort of his pajamas. Not only is he your friendly neighborhood teacher, he is also able to reach over 6 million students with his carefully planned, simple online lectures that break down even the toughest of concepts. Students can enjoy the benefits of top-tier teaching from anywhere, at their own pace, and for free.

The Future of Learning: Self-Paced and Self-Sufficient?

What do the best athletes, musicians, and artists have in common? Practice, practice, practice. Usually they have the guidance of a coach or mentor, but the key differentiator between the good and the great is the ability to revisit what they have learned over and over again until they completely master the concept or skill.

Sal Khan’s Khan Academy and other online courses allow students to do just that. They can rewind and re-practice concepts until they get it right. In a traditional classroom, if a student misses just one idea, he or she may begin to drown in massive flood of confusion. This often results in a bad test grade. Then, instead of mastering that concept, the class often moves on to the next topic. As the student becomes increasingly lost, he will sink deeper and deeper into a confusing abyss, which is often much more extensive than just a bad test grade. That student just lost the opportunity to master something that, though initially confusing, could be his new favorite subject if he actually mastered it.

Khan Academy also allows teachers to view each students’ progress and assess who is zooming ahead, stagnating, or lagging behind. Instead of assuming every student is on the same page, the Khan dashboard allows teachers to use time more efficiently and effectively by laser-focusing on where students struggle and avoids wasting time on repeating already-mastered concepts. Instead of spending time grading homework or repeating lectures, teachers can interact and provide guidance to struggling students and encourage accelerating students.

Beyond the Classroom: OpenSesame!

The young New Yorker who made it to Columbia benefited from accessible education that provided everything he needed to know to get into a top-notch university. But what happens next? After a degree, students typically enter the workforce. Instead of academic knowledge, employees need job-specific training, certification, and skill-building to ensure a successful career. The formal education might be over, but the learning never stops.

OpenSesame provides a platform that includes both courses and course tracking. Managers decide what training their employees must take and track progress. Employees can take the courses at their leisure and obtain certificates before moving on. Just like Khan Academy, OpenSesame helps managers free up time spent training employees and ensuring their certification in various areas so they can focus more time on business or services.

As K-12 education becomes much more accessible, so does corporate training. eLearning is now also infiltrating the corporate world, providing employees and managers with increasingly easy access to knowledge, training, and skills. Instead of traveling to a local community college or training workshop, employees can take training from the comfort of their home or office at their own pace, and provide evidence of certification when they are done.

The future seems to be about ease; people want to master something at the click of a button. Get started on Khan Academy and don’t miss OpenSesame’s wide selection of courses. Knowledge makes the world go ‘round, and people just want access.

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Think You Need a Big Budget to Design Quality eLearning? Think Again! https://www.opensesame.com/site/blog/think-you-need-big-budget-design-quality-elearning-think-again/ https://www.opensesame.com/site/blog/think-you-need-big-budget-design-quality-elearning-think-again/#respond Thu, 25 Sep 2014 00:00:00 +0000 /site/?p=1889 Without a large budget, elearning is doomed to fail, right? That’s not necessarily true! Think of your favorite films. Go ahead, list them in your head and visualize them. I’m willing to bet that among your favorite films, there is at least one that was made with a small budget. Movies created with a budget... Read more »

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Without a large budget, elearning is doomed to fail, right? That’s not necessarily true!

Think of your favorite films. Go ahead, list them in your head and visualize them. I’m willing to bet that among your favorite films, there is at least one that was made with a small budget.

Movies created with a budget equivalent to 1% of the average budget for Hollywood blockbusters:

  • Monty Python and the Holy Grail
  • Rocky
  • The Breakfast Club
  • Resevoir Dogs
  • Lock Stock and Two Smoking Barrels
  • Rocky Horror Picture Show

And while most of us are willing to forgive a movie’s lack of special effects or big star names in exchange for a great story or cinematography, we are often unwilling to do so for educational products. Why is this?

I recently took a great elearning course on writing cold emails that was obviously made on a shoe-string budget.

  • The videos were visibly shot from the instructor’s living room – no fancy studio
  • The instructor used a dull slide deck with lots of dead screen time – no fancy design
  • There were no graphics, music, or anything else that would have made the viewing experience more enjoyable – no fancy video production

From this perspective, this course should have been a disaster. Instead, it delivered. Here’s why.

Reason #1: Real-World Scenarios and Actionable Content

Nothing is more engaging than real world scenarios and actionable content. Even though the course wasn’t designed or produced with any real technical sophistication, overall it still followed the “tell, show and do” mentality that Tom Kuhlmann lays out in his post, Three Techniques For Building Effective Online Training.

First, the instructor laid out the greater context, setting me up with a clear end-goal for what I was trying to achieve. Then, the instructor showed me exactly what to do, with caveats for specific situations. And finally, he encouraged me to apply the same techniques to my own cold emails.

By the end of the course, I was able to:

  • Find just about anyone’s email address as long as I could find their first name, last name and the company they work for (crazy!).
  • Understand where my previous cold emails were going wrong and craft emails that got much higher response rates. 
  • Apply actionable scripts to overcome likely obstacles.

Although the course wasn’t able to physically involve me in the process, the scenarios presented were embarrassingly easy to recall from my own past emailing experiences. So despite having no special interactive program or technology, I was engaged by the concrete scenarios and solutions, and therefore able to learn effectively.

Reason #2: Over-Deliver on Value

Delivering value above and beyond someone’s expectations is the key to convincing people to invest in you, time and time again.

Tom Kuhlmann mentions in his free ebook, “The Insider’s Guide to Becoming a Rapid e-Learning Pro,” that the best thing you can do in elearning (and in life in general) is to “under-promise and over-deliver.”

Here are few examples where the course I took over-delivered: 

Warren Buffet once said that “Price is what you pay. Value is what you get.” Although Warren was talking about investments, the statement holds true for any product or service. If we strive to provide value above and beyond the price of admission, our customers will be fans for life.

A Big Budget Won’t Save You

So back to Hollywood. When thinking about elearning, it’s often good to remember the blockbusters. High-end animations and special effects are cool, but they don’t make or break a movie; the content does, and elearning is the same.

Although I can’t argue that bigger budgets won’t make things easier, hopefully my shoe-string budget elearning course serves as a reminder that, at the end of the day, high-quality and relevant content is what will turn your students into lifelong fans.

What Do You Think?

Have you ever been impressed by the high quality of a low budget elearning course? If so, what made it stand out in your mind?

Let us know and join the conversation below!

Don’t miss posts #1 and #3 in Taylor’s The eLearning Chronicles series!

Taylor Croonquist is the co-founder of Nuts & Bolts Speed Training which delivers actionable PowerPoint training courses for working professionals who spend hundreds, if not thousands, of hours a year using the program.

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Course of the Week: Simplify Complex Topics https://www.opensesame.com/site/blog/course-week-simplify-complex-topics/ https://www.opensesame.com/site/blog/course-week-simplify-complex-topics/#respond Wed, 24 Sep 2014 17:00:19 +0000 /site/?p=1890 eLearning courses are a great medium through which to tackle complex topics. The delivery format of an online course allows you to pause the lesson to take notes and return to previous sections for review. Additionally, OpenSesame gives you access to a course for a full 12 months from launch, providing you with the option... Read more »

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eLearning courses are a great medium through which to tackle complex topics. The delivery format of an online course allows you to pause the lesson to take notes and return to previous sections for review. Additionally, OpenSesame gives you access to a course for a full 12 months from launch, providing you with the option to refresh your knowledge as often as you need to feel confident. 
 
This week we are highlighting elearning courses using the advantages of the online format to really help break down and simplify complex topics—everything from technical writing to understanding credit risk.
 
Engineers, scientists, and technology workers of all kinds need to produce a variety of documents such as reports, summaries, manuals, and guides. Communicating technical concepts, however, can often prove more difficult then crafting emails. If you are in one of these highly technical roles, this one-hour course will get you professional writing ready with discussions and examples of how to improve technical writing and solve common writing problems. The course includes inline quizzes to provide opportunities to practice what you learn.
 
The world can be considered to be made up of a variety of different kinds of objects—and this mobile-friendly course covers how to use them with a clear understanding of their interactions. In less than 15 minutes, you will receive an overview of objects, their purpose and how developers use objects in development. 
 
How much do you know about the applications of credit derivatives at your company? Geared toward financial and accounting professionals and accredited by the Institute of Certified Bankers (ICB), this 60-minute course will help you get up-to-speed on credit risk in corporate portfolios, uses of credit derivatives as a tool for transferring credit risk, and present users of credit risk.
 
Struggling to get full investment in your training program? Solve your training woes with this course from Jake du Toit—featuring his easy-to-use, results-oriented communications model. His course, which includes video and simulation, will help your company build a culture of learning among your employees through consistent and meaningful messaging.
 

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How to Build and Manage Your Virtual Freelance Team on oDesk https://www.opensesame.com/site/blog/how-build-and-manage-your-virtual-freelance-team-odesk/ https://www.opensesame.com/site/blog/how-build-and-manage-your-virtual-freelance-team-odesk/#respond Tue, 23 Sep 2014 08:23:43 +0000 /site/?p=1891 So, you’ve decided to recruit a freelance team. Where to start? How can you navigate HR and performance concerns? Of course, you can search for a freelancer on specialized services according to needed specialization. For example, if you need a writer, you can go to a writing service like EssayMama.com; if you need a custom... Read more »

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So, you’ve decided to recruit a freelance team. Where to start? How can you navigate HR and performance concerns? Of course, you can search for a freelancer on specialized services according to needed specialization. For example, if you need a writer, you can go to a writing service like EssayMama.com; if you need a custom infographics, go to Visual.ly, etc. But it is hard to manage all these services, freelancers, and tasks separately. Here’s where oDesk can help!

oDesk is a global freelancing portal. It allows anybody to build a team of freelancers who work remotely. This means that global corporations may use the platform in the same way that a private user may use the platform. All you have to do is post your job on oDesk along with your budget estimate, your timeframe, and your job parameters and then select the people who apply for the job. You can pay them with an hourly rate or at a fixed rate. Beware—some of the freelancers are qualified and some are not.

The benefits for an employer

There are literally thousands of people on oDesk, and like most freelance sites, some will not be up to your standards. There are thousands of people willing to work for peanuts. This is not so great if you are looking for reliable people, because cheap doesn’t equal reliable; but you can strike a good balance between “quite cheap” and reliable if you review enough freelancers. If you opt for a reasonable timeframe for the work, people will work for you at a lower rate. If you offer very little and want the work soon, you will only have the reckless, desperate and unreliable apply for your work.

Look for reliability as a top priority! 

Let’s save you years of experience and tell you right now what you are looking for with a good freelancer: you are looking for RELIABILITY!!! People spend years hiring freelancers and only then realize that the most precious commodity is reliability. Your freelancer may be the most qualified person in the world, but if that person doesn’t deliver when promised then that person is no use to you.

That is the one, key, top, unequivocal element of a freelancer you must look for. As you start out on oDesk, you will first think a cheap rate is important, but it is not. Here are the priorities employers have that are dead wrong:

  • Cheap work rate: This translates to unreliable and low quality work.
  • Turnaround time: The shorter their turnaround time, the more likely they are to fail or do poor quality work.
  • Qualifications: They can claim anything, and you have no way of checking.
  • Quality: What good is quality when the freelancer turns it in late or asks for more money at the end?
  • Communication: Granted, this is important, but reliability is more important. It is annoying when a freelancer cannot understand simple instructions.
  • Experience and reviews: Trusting a new freelancer may be tough, but the system is very easy to manipulate and a devious freelancer can easily make it appear as if he or she has had lots of experience and no negative reviews.
  • Trust: If they are reliable, they are trustworthy. There is little more to be said on trust.

Build up a reliable team by understanding the negative side for freelancers

There are negative sides to being a freelancer on oDesk. If you can get around those negative sides, then you set yourself up as a good employer that the freelancers will trust. If they trust you, they will do your work without fuss, and it will be easier to find somebody reliable. Here are the negative sides of being a freelancer and what you can do to make yourself more attractive to them. Here are the negative sides and how you may overcome them:

  • Too much competition: Vet and test freelancers and stop going for the ones with the lowest bids.
  • Low payout: Pay a reasonable rate to entice reliable freelancers.
  • Employers hold all the power: Give a perfect review for freelancers if you want to hire them again.
  • Getting a first job is difficult: Give the newbies a chance by communicating with them beforehand.
  • Employers have no verified payment method: Verify your payment method so they can trust you.
  • Employers post jobs and do not come back: Be reliable yourself if you expect it from others.

Agree on communication times

It is annoying trying to contact a freelancer and never being sure as to when he or she is available. Ask your team when they are available and when they are not. Ask what their working hours are and write them in your planner. You should also ask their maximum reply times. Do they check their email every six hours, twice per day, once per day?

Be clear about what you expect

This means making it very clear your deadline, payment, job parameters, etc. An easy way is to bullet point your job when you send it to them. List the important stuff and then expand on it below. Try to be consistent with what you expect. Do not create a project with a week deadline on one hand, and then create another and expect the writer to produce within six hours.

Build a project with specific instructions to avoid errors

The more specific your instructions are, the less likely the team is to mess it all up. Consider the many things you want, and also add in things you do not want. For example, for a brochure design you may specify that you do not want clip art in the design, or for web design, you may state you do not want dropdown menus.

What can I do to avoid being ripped off?

Trust is a big factor and it works both ways, but it has to be earned. You both earn trust by being reliable. You are reliable in that you pay up, and they are reliable in that they do as they claim they will within the deadline. Test every team member with smaller projects first and slowly increase the workload to a comfortable level. If the team member does not let you down, then he or she may become a permanent member of your online team. Just make sure that you always hold up your end of the bargain and help each member grow without criticizing too much. Remember that good team members will rarely make mistakes on purpose, so do not criticize them as if they should have known better.

eLearning is a quick and affordable way to get to get new freelancers up to scratch. Whether they’re helping you code, write, or assist customers, bushing up on key skills will benefit both them and your company! Still not convinced? Learn more about joining the freelance revolution!

Jessica Millis, freelance writer and educator from JMU (writing classes). Her dream – to finish writing her first novel. For any information – visit Jessica’s About Me page.

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Steps To Protect Your Startup: The Importance of Copyrights, Trademarks, and Patents https://www.opensesame.com/site/blog/steps-protect-your-startup-importance-copyrights-trademarks-and-patents/ https://www.opensesame.com/site/blog/steps-protect-your-startup-importance-copyrights-trademarks-and-patents/#respond Mon, 22 Sep 2014 00:00:00 +0000 /site/?p=1892 Venturing off into the startup world is scary, as it should be. You hesitate over the fact that your startup may not become successful; you worry about spending an unprecedented amount of money, and all-in-all your head is in a tailspin. Luckily, there are important steps you can take which lead to a rewarding return... Read more »

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Venturing off into the startup world is scary, as it should be. You hesitate over the fact that your startup may not become successful; you worry about spending an unprecedented amount of money, and all-in-all your head is in a tailspin. Luckily, there are important steps you can take which lead to a rewarding return on your new company: copyright, trademark, and patent agreements. Copyrights, trademarks, and patents are areas of business that startups often forget about until it’s too late. You get in too far deep before realizing you need a patent on your product or brand and then BAM!—your heart sinks as you see your exact product on the market after already hiring employees, acquiring office space, and investing your life’s savings. This may seem like a startup horror story, but fear not. Whether or not you are new to the startup business or are a veteran seeking to fix past entrepreneurial mistakes, know now that looking into copyright, trademarking, and patent agreements should be your first step before taking any further action in beginning a new company.

Taking care of these often overlooked legal procedures ensures better company survival rates and protects businesses from having to sue or be sued for stolen works, merchandise, or logos. Taking care of these legalities can be tricky, time-consuming, and at times costly. But remember, you have to spend money to make money, be successful, and stay out of court! So, though these processes may make you want to give up altogether, remember that your startup is going to be more stable once you have taken these steps and learned why they are so critical.

The Copyright Process

Did you know that anything you write, draw, or take a photograph of immediately has a copyright? With no processes necessary, the work is simply just yours. It is extremely smart, however, to register your work for copyright protection despite the law already in existence. If someone were to challenge you and say that your work is theirs, having registered proof would be tangible evidence and enough to successfully sue. Copyrights assure that your work is your “intellectual property.” According to Nellie Akalp of Mashable, the copyright process can be relatively easy and affordable, even for a small startup. “You can register online through the U.S. Copyright Office or have a legal online filing service handle it for you. If it’s important to you to have the ability to take legal action in case someone copies part of your website or white paper without your permission, then it makes sense to register a copyright.”

Why Trademark?

Trademarks help specifically to protect your startup’s logos and slogans, and are valid for up to 10 years. Like with copyrights, trademarking the words and symbols that represent your company is a smart decision that will be beneficial later on if infringement cases arise. Jumping on trademarking should be done sooner than later, however, considering it can take up to a year to get your registration approved. This tends to be where startups run into trouble, because they rush into the process without doing research in order to save time and money. Eugene M. Pak, a partner and the leader of Wendel Rosen’s Intellectual Property practice group, explains “startups often overlook doing a clearance search for their brands and filing to register their trademarks. Reserving a corporate name with the Secretary of State, or even filing a fictitious business name statement, is not the same as registering one’s trademarks. Trademark registration, although not required, gives companies broader rights and helps deter others from using the same or similar marks.”

Many startups don’t give a whole lot of thought to trademarking at first, when in fact, trademarks can be the most valuable asset in your company. “The biggest mistake entrepreneurs make is not taking the time to select, clear, and protect trademarks for their businesses and products from the outset,” says G. Henry Welles of Best Best & Krieger LLP. “If a business owner inadvertently or intentionally uses a trademark belonging to an existing company, they could end up paying that company all of their profits earned from using that trademark. Entrepreneurs should select a trademark that is distinct and strong; it should not be merely descriptive of the product.”

“The Patent Trap”

Patents are one of the most vital resources of your company, especially when still in the startup stages. Patents tend to be the step in officializing a business that startup owners fear the most because the process can become messy and costly if not done correctly. According to Angela de Wilton of Technology Innovation Management Review, patents can cost around “$25K to $35K per patent, per country, over the 20-year life of a patent,” with patent application usually starting at a few thousand dollars.

Startups often end up in hot water when they jump into patents without a strategy, or before their product or technology is ready to be patented. One of the greatest ways you can avoid the “patent trap” so-to-say, is to develop a patent plan. Rajiv P. Patel of Fenwick & West LLP has outlined a series of phases for startups to follow in order to have success with their patented product.

  1. Development Phase: This is when your company needs to look at if your product or technology is even patentable in the first place. This phase is crucial, because starting forward without it will inevitably end in failure if you do not do your research. Patel explains how this phase should be a business’ main focus, and should include creating business goals and blueprints that will be carried out long-term throughout the entire patenting process.
  2. Evaluation Phase: Once long-term goals are established, a company must begin evaluating the “intellectual assets” a company owns; this being a company’s products, services, technologies, processes, and business practices. “Organizing intellectual assets involves working with key company executives to ensure that the patent strategy closely links with the company’s business objectives,” says Patel. From there, a budget is created to fund the patent strategy. Once intellectual assets are organized, a product can be looked at to see if it is ready for patenting and public attention, or if it needs further development.
  3. Procurement Phase: This phase results in a patent portfolio that a startup can use to determine how to protect its technologies, processes, and business practices. The procurement phase is when startups tend to hesitate due to the costs rolling in. According to Patel, this is why startups should focus on investing in one or a few “crown-jewel patents,” which in their simplest forms are blocking patents which keep competitors from “entering a product or technology market covered by the patent.” This stage is also when a patent attorney should be hired.
  4. Provisional Filing Phase: Strategic business decisions come into play during this phase when an application is filed for the U.S. Patent and Trademark Office. This application must satisfy a variety of requirements in order for an “application date” to be obtained. Once a patent receives a patent date it is protected from other filing patent applications of similar products.
  5. Deployment Phase: The deployment strategy includes looking at competitive analysis, licensing, and litigations. Your company should begin to look at competitors’ patent portfolios, as well as looking at infringement issues.

Here at OpenSesame, we offer great courses on protecting your startup with copyright, patenting, and trademark practices. Get started today and check out some of these useful training courses to benefit your business!

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Celebrate 'Talk Like A Pirate Day' At the Office https://www.opensesame.com/site/blog/celebrate-talk-pirate-day-office/ https://www.opensesame.com/site/blog/celebrate-talk-pirate-day-office/#respond Thu, 18 Sep 2014 00:00:00 +0000 /site/?p=1893 If you are a pirate enthusiast, like myself, Talk Like a Pirate Day (TLAPD) can be agony at the office. You may fear judgement from colleagues regarding your eye patch, or perhaps are concerned about offending your subordinates when referring to them as “bilge rats.” Don’t despair me hearties! I’ve got a series of tips... Read more »

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If you are a pirate enthusiast, like myself, Talk Like a Pirate Day (TLAPD) can be agony at the office. You may fear judgement from colleagues regarding your eye patch, or perhaps are concerned about offending your subordinates when referring to them as “bilge rats.” Don’t despair me hearties! I’ve got a series of tips on how to celebrate Talk Like a Pirate Day tomorrow while maintaining professionalism in the office environment.

Know Your History

International Talk Like a Pirate Day, celebrated each year on September 19, originated in Albany, Oregon in 1995. Friends John Baur and Mark Summers created the holiday after one of them shouted “Aaarr!” in response to a injury during a racquetball game. In 2002, the pair sent a letter to humor columnist Dave Barry, who promoted the holiday and helped it gain international exposure. Baur and Summers have kept the spirit of the original holiday in tact, refusing to trademark the holiday and keeping it open to different ideas and adaptations.

Know Your Friends

The key to successfully celebrating Talk Like a Pirate Day in the corporate environment is to know who among your professional colleagues are fellow pirate lovers. Before tomorrow’s celebration, print out a few of these posters and post in key areas of the office. The subtly of the posters will avoid stirring suspicion among land lubbers, while alerting fellow pirate fans of the upcoming holiday. Look for employees who linger at the poster or pass by with a knowing smile on their face, and you’ve got the start of your pirate crew!

To encourage camaraderie throughout the day, be sure to give each member of your crew nicknames. If you’re lacking in ideas, try the Pirate Name Generator.

Know Your Lingo

Turning the pirate lingo on full-blast will not only confuse non-pirate participants, but also give you a sore throat at the end of the day from all that growling. Fortunately, replacing a few key phrases can give you the full Talk Like a Pirate Day experience, while saving your voice and leaving those land lubbers none the wiser. To begin, change:

  • – “You” to “ye”
  • – “My” to “me”
  • – “Yes” to “aye”
  • – “Hello” to “ahoy”
  • – “Quickly” or “fast” to “smartly”

Using these simple replacements, a conversation with a colleague may sound like this:

“Hey Katie, I need those updates on the course by the end of the day. Can you do that?” “Ahoy, Sarah. Aye, I can get the updates done smartly, but do ye want Annette to look at the design as well? If so, me team will need an extra day to get the course to ye.”

For those brave souls looking to push the envelope, you can try working in some of the more advanced pirate phrases covered on the International Talk Like a Pirate Day website, such as hornpipe and grog.

Know Your Fashion

Besides communication, the toughest part of celebrating TLAPD at work is deciding what to wear. A peg leg and Jack Sparrow wig may be a bit much for your office, but that doesn’t mean you can’t show off your pirate enthusiasm in other ways. Start with bold accessories, such as lots gold rings or a single hoop earring. These items won’t seem out of place in a professional environment, and you can always feign surprise when someone points out your single earring. Additionally, striped attire in red, white and black hues can keep you in the pirate mood, while not alerting fellow employees to your true motivation for the fashion choice.

Your Talk Like a Pirate Day celebration doesn’t have to wait until you get home. With these few simple tips, you and your pirate crew can enjoy sharing the lingo, fashion and fun, while maintaining a professional demeanor.

Image Credit: Pascal via flickr

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Course of the Week Highlight: Prepare for Q4 with an End-of-Year Compliance Refresher https://www.opensesame.com/site/blog/course-week-highlight-prepare-q4-end-year-compliance-refresher/ https://www.opensesame.com/site/blog/course-week-highlight-prepare-q4-end-year-compliance-refresher/#respond Wed, 17 Sep 2014 16:45:45 +0000 /site/?p=1894 As we move closer to Q4, compliance topics are once again top of mind. Need to get that last minute training in? We can help your company and employees stay safe and legal! With our wide variety of off-the-shelf options, our courses are a quick and easy way to make sure you meet your 2014... Read more »

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As we move closer to Q4, compliance topics are once again top of mind. Need to get that last minute training in? We can help your company and employees stay safe and legal! With our wide variety of off-the-shelf options, our courses are a quick and easy way to make sure you meet your 2014 compliance goals and deadlines. From OSHA to sexual harassment to HIPAA, the courses in our library are ready to help!

This week, we’re featuring three courses to jumpstart your end of the year compliance initiative. Looking for AB1825 sexual harassment training, respectful workplace training, or electronic communication and social media training? Start here!
 
This course meets California’s AB1825 two-hour harassment training requirement. Users are guided through over 40 video scenarios teaching about anti-harassment and retaliation policies and situations. Empower your team to understand the various ways their behavior negatively impacts others and the harm that bullying, disrespectful behavior, retaliation, and harassment can have on their coworkers. Learners are challenged throughout the course to show their understanding of the topic and receive immediate and in-depth feedback about why one response is more effective and the other responses are less effective in identifying or resolving that harassment/discrimination situation.
 
Help your organization build a framework for an efficient and effective means for educating employees about respectful workplaces and how to address harassment of any kind. This course covers why harassment is a problem for companies, what qualifies as harassment and what does not, harassment prevention, legal liabilities and defenses, organization policy, corrective actions, and addressing complaints. Create a more respectful, tolerant atmosphere in your workplace.
 
Get legally compliant training about company and worker responsibilities involved in the use of electronic communication and social media in the workplace. Ensure your staff know what is appropriate and inappropriate use of electronic communication and social media, know your legal obligations regarding their use, and explore the consequences of misuse. Cut down on workplace bullying and harassment by ensuring employees understand online communication can be instruments of harmful discrimination. Employees will also be able to apply practical strategies to avoid the breach of any company or legal requirements regarding the use of electronic communication associated with the workplace.

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OpenSesame Unlocks the Power of Alibaba for Buyers https://www.opensesame.com/site/blog/opensesame-unlocks-power-alibaba-buyers/ https://www.opensesame.com/site/blog/opensesame-unlocks-power-alibaba-buyers/#respond Tue, 16 Sep 2014 00:00:00 +0000 /site/?p=1895 Small business owners can say open sesame to open the cave of wonders and access Alibaba, the world’s largest marketplace, pairing buyers and sellers on their ecommerce platform. While investors are busy sizing up the potential with Alibaba’s IPO quickly approaching, people across the world are discovering the opportunity for small businesses to leverage the... Read more »

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Small business owners can say open sesame to open the cave of wonders and access Alibaba, the world’s largest marketplace, pairing buyers and sellers on their ecommerce platform. While investors are busy sizing up the potential with Alibaba’s IPO quickly approaching, people across the world are discovering the opportunity for small businesses to leverage the resources and technology that have typically been accessible only by larger companies. 

Buying business and production supplies is different from buying shoes at Zappos. There’s simply more to the buying equation. Alibaba offers a variety of ways to find what you need, including a system to post a buying request which is similar to placing a Help Wanted ad for the products you’re looking for. It’s clear that the team behind the Alibaba marketplace truly focused on building a platform with the end user in mind and have covered all the basics like sample requests, financing options and offering solutions for quality control inspections.

To address the needs of people interested in learning how to get started leveraging those resources, we’ve just released a free new elearning course: An Introduction to Buying on Alibaba.com. We see a significant opportunity for small business owners and want to help you navigate Alibaba to maximize the time and savings potential with this new online course.

The course includes a video tour of the Alibaba site where you’ll explore some of the main areas for buyers. You’ll find everything you need to know to get started buying in the Alibaba marketplace today, including how to set up your account, choose the right supplier and finance a purchase.

Get started today and let us know what you think!

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Introducing OpenSesame's New Space! https://www.opensesame.com/site/blog/introducing-opensesames-new-space/ https://www.opensesame.com/site/blog/introducing-opensesames-new-space/#respond Mon, 15 Sep 2014 17:24:47 +0000 /site/?p=1896 After three years in the Portland State Business Accelerator, OpenSesame has a new office to call home! Our new 4,600 square foot office is located in Old Town, which is exactly what Josh Blank, OpenSesame’s vice president and co-founder, was looking for. “We wanted to be located in a vibrant part of the city,” he... Read more »

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After three years in the Portland State Business Accelerator, OpenSesame has a new office to call home! Our new 4,600 square foot office is located in Old Town, which is exactly what Josh Blank, OpenSesame’s vice president and co-founder, was looking for. “We wanted to be located in a vibrant part of the city,” he noted, with plenty of amenities within walking distance and easy biking and public transit access. He also added that we were looking for a place that could accommodate our expected growth for the next couple of years. Another important feature we were looking for was a place that could provide both an open office environment as well as private places to work, as Josh acknowledged OpenSesame understands the open office environment is not everyone’s perfect match and wants to be able to provide those people with more private work areas.
 
The office we’ve moved into supplies all those things and more, and Josh is ready to tell you just a few of his favorite aspects about the new office. He loves the look of the office, the old brick walls and wooden beams create a unique juxtaposition with our bright orange couches and modern flat panels TVs. He also really enjoys the visibility to real time information in regards to how all the teams are doing everyday. Along with both of those great perks of the new office, Josh says his third favorite aspect of the new office is the location amid other startups, such as Simple and Airbnb, who are just down the street from us!
 
Welcome to OpenSesame!
 
Overhead view of our new digs!
 
Brittany and Kristin work on a project.
 
Maximus prefers a standing desk. 
 
Katie and Abby know the best places to sit. 
 
Max demonstrates our sweet new bike storage!
 

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Welcome to Our New Engineering Interns! https://www.opensesame.com/site/blog/welcome-our-new-engineering-interns/ https://www.opensesame.com/site/blog/welcome-our-new-engineering-interns/#respond Fri, 12 Sep 2014 00:00:00 +0000 /site/?p=1897 We are very excited and proud to welcome Austin, Chase, and Corey to the team! They are the latest crew to join our OpenSesame Engineering Intern Program. They will spend the next 3 months embedded with our team. As our strongest and most advanced intern class yet, they will have countless opportunities to provide value... Read more »

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We are very excited and proud to welcome Austin, Chase, and Corey to the team! They are the latest crew to join our OpenSesame Engineering Intern Program. They will spend the next 3 months embedded with our team. As our strongest and most advanced intern class yet, they will have countless opportunities to provide value to the company and help grow our product. While they bring us great value, we (the engineering team in particular) will strive to do so in return by helping advance their skills & experience, offering mentorships, and strengthening each intern’s portfolio of work.

Our intern program includes:

  • Individual & team goals (both personal and professional)
  • Individual & team projects
  • Knowledge sharing (programming languages, tools, team practices, etc.)
  • Mentor program
  • Participation in all team meetings & events
  • Daily pairing with each other and our software engineers

In the short time since they’ve joined the team, they have jumped right in, starting learning our system, writing code, and getting stuff done! We feel strongly about growing the next generation of engineers. We believe it makes us a stronger team, industry, and community by having them. Learn more about the OpenSesame Intern Program in general, apply for our next internship class (Winter 2014), or read a quick bio from each member of our newest intern class…

Chase Marcum

I have always had a personal passion in computer technologies, in seeking understanding on how things work, and in problem solving, and I take great pride in anything I have had a personal part in creating. I knew I needed to pursue a career that would satisfy every one of my traits and that is why I chose to pursue my true passion in software developing and enrolled at Oregon Tech in the B.S. in Software Engineering Technology program. I am currently a senior in the program and excited to be almost finished. 

I am excited for the opportunity to be a Software Developer Intern for such a great company. This is going to be an invaluable and amazing experience due to the knowledge I will gain from such a great group of developers and great organization. The real world experience in a strong developing environment and the possibility to personally provide a positive impact is what excites me the most about this opportunity!

Corey Norris

After I graduated from high school in Reno, NV I got job parking cars as a valet at one of the downtown casinos. My intent was to save money and attend the local public college pursuing a traditional bachelor’s degree. But rapid tuition price increases soured me on the idea, and I started looking for alternatives. I had read an article online about a programming bootcamp and how they were trying to turn folks with little to no experience into full-fledged developers. I started researching different bootcamps and decided to attend Epicodus located here in downtown Portland. After a year of saving money, I quit my job and made the move to Portland.

I’m very excited by the opportunity to intern here at OpenSesame. I feel incredibly privileged to be here. This is an awesome company with talented people and I hope to learn as much as possible during my stay. In my spare time you can find me sorting through back issues of comics or playing Street Fighter 3 at the local arcade.

Austin Davis

The last six exciting months of my life have been dedicated to learning, as a Treehouse student, and making a career transition. From working at an insurance agency in San Jose, CA to becoming a developer intern at OpenSesame, the journey has been incredible and I couldn’t be happier with where life is taking me. The energy here at OpenSesame is awesome, and everyone has been very welcoming.

With an insatiable appetite for learning and so many opportunities out there, I hope to be a lifelong learner. Topics I enjoy most are related to technology and neuroscience, though I’m happy to deviate into other categories such as philosophy or economics. When I’m not learning new things, I go on adventures with my wife Melanie and my 1 year old pup, Rex. Whether we are relaxing at a restaurant or watching Rex dash up and down the trail, I love spending time with my little family.

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What an Awesome eLearning Course Taught Me About Designing Engaging Courses & Winning Over Lifelong Students https://www.opensesame.com/site/blog/what-awesome-elearning-course-taught-me-about-designing-engaging-courses-winning-over-lifelong/ https://www.opensesame.com/site/blog/what-awesome-elearning-course-taught-me-about-designing-engaging-courses-winning-over-lifelong/#respond Thu, 11 Sep 2014 17:06:53 +0000 /site/?p=1898 eLearning is boring, right? Think again! As a self-proclaimed “master in Excel,” I had my socks knocked off numerous times during an 18 hour elearning course on financial modeling. I know what you’re thinking…financial modeling?! That seems like a tough course to learn online! Well, that’s exactly what I was thinking too! But I took... Read more »

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eLearning is boring, right? Think again!

As a self-proclaimed “master in Excel,” I had my socks knocked off numerous times during an 18 hour elearning course on financial modeling. I know what you’re thinking…financial modeling?! That seems like a tough course to learn online! Well, that’s exactly what I was thinking too! But I took a deep breath and hit play…

And that’s when I lost my first pair of socks.

Right from the get-go, the instructor delivered a fast paced introduction (he was obviously from New York), and then went straight to the point: “We are going to build a detailed 5-year pro-forma valuation analysis of Walmart based on its 10 year operating statistics…”

There was none of this “Ahem…now, Excel is a widespread and popular spreadsheet program created by Microsoft”…(!!!) Instead, we dove right into the material, and I was hooked.

The elearning course had lofty goals of teaching accounting, financial modeling and to how to use Excel. I wasn’t quite sure how the instructor was going to pull it all off, but he did a great job by alternating between:

  • Headshots of the instructor, for delivering big concepts, strategies, and advice, which forced me to focus on what he was saying and better process the ideas he was discussing
  • Live footage of him writing notes, which encouraged me to take my own notes around specific accounting concepts and examples
  • A live feed of his computer screen, where I was able to watch him input numbers and build out the model in real time, making it a lot easier for me to follow along with my own model.

Throughout the course, the instructor didn’t shy away from challenging me to memorize a vast number of shortcuts that would ultimately help me make mincemeat out of the model. He also taught me how to apply clever strategies and techniques to calculate things like debt sweeps and taxes that I would never have come up with on my own.

So 18 hours and 5 pairs of socks later, I had a full blown model with a projected income statement, cash flow and balance sheet, a variety of supporting schedules and a dynamic assumptions sheet I could use to update my Excel model.

Here Are a Few Things this Course Taught Me about Designing eLearning Courses

#1: Get to the Point 

State the goals of the course right off the bat, and let your audience know the relevance and importance of what you are teaching them. Immediately answer the question they are asking themselves as they press play: “Why am I investing time to take this course, and what will I get out of it?”

#2: Pick Up the Pace and Stop Over-Explaining 

Don’t be afraid of talking a bit faster with a little bit more enthusiasm. Speaking slowly and over-explaining things will only encourage your viewers to speed you up!

A friend of mine who takes a number of elearning courses every year admitted that he often plays the elearning course videos at 1.2x to 1.5x the normal speed, just to help the instructors get to their point.

Course design rockstar, Breanne from MyNameIsBreanne.com, explains that whereas in a live event you might want to speak at around 160 words per minute, “for video courses, the researchers found that a higher speaking rate actually increased engagement by a factor of 2X. […] Even at a rate of 250 words per minute, instructors on video were easily understood, especially when there was reinforcing material such as slides.”

So if you’re worried about speaking too quickly, remember that someone can always rewind the video if they missed something.

#3: Mix Your Media to Suit Your Content

Alternate between different types of media to break up your dense content or long series of videos. If your lesson is text-heavy and fairly straightforward, maybe make a PDF that students can download and read at their own speed. If you’re demonstrating something live on screen, consider filming your hands or capturing your actual screen while performing the actions. If you want people to take notes on a particular topic, take notes yourself on screen or on a white board instead of just showing a slide. And if you’re trying to teach big concepts, consider discussing those topics on screen, or finding good images to illustrate your point.

#4: Make the Content Challenging and Engaging

Challenge the student with real problems and scenarios to capture their interest. If it’s a soft skill, try and frame the skill in the context of a real obstacle that they will need to overcome. If it’s a hard skill like PowerPoint or Excel, let the elearner experience firsthand what they need to do in the program, and have them cross check their results against yours.

What Do You Think?

These are a few lessons I learned from my own elearning experience. Have you taken a fantastic elearning course that inspired new ideas for your own courses? Share your thoughts below and help us all improve our elearning design!

Don’t miss the next post in Taylor’s The eLearning Chronicles series!

Taylor Croonquist is the co-founder of Nuts & Bolts Speed Training which delivers actionable PowerPoint training courses for working professionals who spend hundreds, if not thousands, of hours a year using the program.

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Course of the Week Highlight: Share Ideas and Encourage Innovation https://www.opensesame.com/site/blog/course-week-highlight-share-ideas-and-encourage-innovation/ https://www.opensesame.com/site/blog/course-week-highlight-share-ideas-and-encourage-innovation/#respond Wed, 10 Sep 2014 00:00:00 +0000 /site/?p=1899 Creativity and inspiration don’t always come easily (as sometimes happens while I’m writing blogs!). Many of us struggle to find new and unique ways to accomplish tasks in both our personal and professional lives. Whether battling with a personal hobby or goal or working through issues of culture and employee engagement at work, we can... Read more »

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Creativity and inspiration don’t always come easily (as sometimes happens while I’m writing blogs!). Many of us struggle to find new and unique ways to accomplish tasks in both our personal and professional lives. Whether battling with a personal hobby or goal or working through issues of culture and employee engagement at work, we can always use a little help. eLearning may primarily be thought of as a way to teach technical skills (programming, OSHA safety, etc) or traditional soft skills (sales, marketing, etc), but online training can also work for subjects such as creative problem solving and company happiness.
 
This week’s featured courses are perfect for finding that spark of inspiration. Get started today!
 
How much do you know about basis of your personal creativity? Want to dig deeper? Explore a new generation of ideas, concepts, and thinking with this course seeking to spur creative inspiration. Get insight into creative tools, SCAMPER, DO IT, random input, vertical and lateral thinking, mind mapping, and more!
 
In demanding personal and professional environments, you need to come up with unique and often unconventional solutions. Though you may not think you’re naturally creative (guilty!), you can learn; this course is a great place to start. Get the skills you need while saving 20% on this course and all of Axis-V’s library, now until September 24! (Discount will show at checkout).
 
When you’re happier, you will perform better at work, communicate better with your family, and achieve a more fulfilling social life. By participating in these immersive simulations and tutorials, you will gain insight into techniques you can use to improve your happiness that will impact every area of your life. Evaluate your current location in The Four levels of Happiness and learn how to improve your life.
 
Up your written communication game with this in-depth, 2 hour writing course. Through video simulation and quizzing, learn the techniques you need for creating all types of documents and correspondence in a way that is clear, concise, and conveys a professional image.
 
How do you get inspired? Share your tips and experience in the comments!

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Celebrate International Programmer's Day With Our Top Tech Resources https://www.opensesame.com/site/blog/celebrate-international-programmers-day-our-top-tech-resources/ https://www.opensesame.com/site/blog/celebrate-international-programmers-day-our-top-tech-resources/#respond Wed, 10 Sep 2014 00:00:00 +0000 /site/?p=1900 Saturday is International Programmer’s Day, and to celebrate, we’re rounding up our top software and technology posts just for you! Whether you’re a seasoned coding pro or an aspiring future programmer, you’ll find resources on OpenSesame to help you in your journey. We offer a wide variety of programming training courses on many languages including... Read more »

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Saturday is International Programmer’s Day, and to celebrate, we’re rounding up our top software and technology posts just for you! Whether you’re a seasoned coding pro or an aspiring future programmer, you’ll find resources on OpenSesame to help you in your journey. We offer a wide variety of programming training courses on many languages including Java, C#, C+, HTML, and more! Looking to learn about web development or mobile app creation? We’ve got you covered there too!

Don’t miss these helpful resources.

Best Programming Languages for Beginning Coders

So you want to be a programmer? Get advice from a pro. Luckily, we’ve rounded up several for you. Once you’ve decided whether to teach yourself or embark on a more formal course of study, you will have to choose which language you want to learn first.

As a followup to OpenSesame intern Daniel Chen’s post on TechRepublic outlining the best programming languages to learn on your own time, we asked developers what language they think is best for beginners and why. Two of OpenSesame’s software engineers chose Python, while the lead engineer from BlueVolt chose C.

Find out why in the video below!

The Ultimate Programming Debate: Self-Taught vs Degree

It remains to be seen whether computer programming skills will join the ranks of Word, Excel and Twitter as required workplace competencies. Many argue coding skills are on their way to becoming the new literacy.

Before jumping into research on computer science classes at your local university or signing up for an online resource, it’s important to consider the end goal of your training. Are you looking to get a basic understanding of programming or proficiency to pursue a career in the field? Read arguments made on both sides here!

Learn a New Skill: How to Build Mobile Applications

Demand for mobile applications has skyrocketed and so has the cost to develop those apps. Fortunately, this same growth has also lowered the barriers to entry for developing mobile apps, allowing individuals to build applications on their own with minimal ramp-up time.

If you’re planning to build a mobile application this year, but don’t have programming skills, we’ve laid out the pros and cons of the options available to get you started. Read more!

Six Reasons Why You Should Learn C#

C# popularity is higher than ever. C# was named the programming language of 2012 by the PopularitY of Programming Language (PYPL) index. According to PYPL, C#’s popularity grew by 2.3% in 2012—more than any other programming language. Although it’s still not as popular as Java or PHP, it’s neck and neck with C++; each has a 10.5 percent developer share.

Interested? This article answers your burning questions about C#:

  • Is C# worth learning?
  • Is C# easy to learn?
  • Should I learn C#?

Don’t miss it!

Tech Week: Avoid Data Breaches With Secure Code Training

You would never build your office without doors and locks to protect your company’s property, right? Most companies don’t provide formal secure code training to their software development teams. More than 1,000 software vulnerabilities exist today that allow attackers to exploit applications. Developers cannot be expected to know how to thwart these risks. As a result, developers can unknowingly leave openings, providing hackers access your company’s assets.

Don’t let this happen to your company or organization. Learn more about the risks and how training can help here.

Looking for additional resources? Let us know how we can help in the comments! 

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Finance 101: What You Need to Know https://www.opensesame.com/site/blog/finance-101-what-you-need-know/ https://www.opensesame.com/site/blog/finance-101-what-you-need-know/#respond Wed, 10 Sep 2014 00:00:00 +0000 /site/?p=1901 Have you ever needed to create a budget, understand the stock market and how to invest, be able to read a financial statement, or understand any number of other topics related to personal finances? You are not alone. Taking control of your personal finances and understanding how to be “money wise” is a great aspiration,... Read more »

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Have you ever needed to create a budget, understand the stock market and how to invest, be able to read a financial statement, or understand any number of other topics related to personal finances? You are not alone. Taking control of your personal finances and understanding how to be “money wise” is a great aspiration, but many people do not know quite where to start. OpenSesame offers numerous finance courses which can help you become Fluent in Finance by understanding different aspects of finance and enable you to better manage your economic lifestyle.

Budgeting

Budgeting is probably the most important aspect of healthy financial management. But where to begin? First off, you need to understand the purpose and importance of a budget in order learn how to budget. According to Duke University, a budget takes into account all of your projected income and expenses in order to help you manage and prioritize your spending habits. Budgeting can be a tricky game, as you need to track multiple variables and account for unexpected costs. This is where OpenSesame can help! By just taking a quick budgeting course such as Smart Finances: Creating a Budget That Works for You, Budgeting Essentials: Budgeting Expenses, or any one of the numerous budgeting courses our catalog hosts () you can become a budgeting pro in no time!

Investing

Wouldn’t it be great if you could put $10 away, come back in a few years, and find that the original $10 had become $100? If you, like me, answered yes and want to know how this could be possible, keep reading! In the simplest sense, investing money is making your money work for you. So how can you do this?

According to Investopedia, investing is “The act of committing money or capital to an endeavor (a business, project, real estate, etc.) with the expectation of obtaining an additional income or profit.” Going back to that original example of $10 becoming $100, when you put that original money away, you’re not just storing it under your mattress, you are investing its value into something else. As whatever you’ve invested in makes a profit, your investment also increases in value. But investing is not a sure fire way to make money; investing comes with risks and you can lose money too. Understanding the various types of investing and how to make smart investments is key to making your money work for you. Try an OpenSesame course on investing basics to make sure you understand all you need to know before investing your money!

Financial Statements

Financial statements are reports for individuals or businesses that summarize how that person or business has used their available funds. Financial statements report on expenditures, income, cash flow, and investments, along with other areas of interest. There are multiple types of financial statements, such as a balance sheets and income statements that have different purposes and uses.

Being able to read a financial statement is a necessary skill you may not have learned in school. Thankfully, OpenSesame is here to help you by offering numerous courses on financial statements. Learn the basics though a finacial statements introduction course, or go into even more detail in an advanced financial statements course. Whatever your level of proficiency with financial statements is, OpenSesame can help!

Try These Other Great Finance Courses!

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Why YOU Need a Little Stress in Your Life! https://www.opensesame.com/site/blog/why-you-need-little-stress-your-life/ https://www.opensesame.com/site/blog/why-you-need-little-stress-your-life/#respond Tue, 09 Sep 2014 17:36:56 +0000 /site/?p=1902 Stress is a topic we hear about and experience all too often. Too much work, too little time off, not enough time to get that big presentation done, and excessive amounts of time spent away from our friends and families. All of these things can lead to stress. Ask almost anyone and they will agree... Read more »

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Stress is a topic we hear about and experience all too often. Too much work, too little time off, not enough time to get that big presentation done, and excessive amounts of time spent away from our friends and families. All of these things can lead to stress. Ask almost anyone and they will agree with you: our lives our full of stress; stress is bad and we need to reduce the amount we have in our lives by whatever means necessary. Ask a biologist though, and they will give you a very different answer. According to recent stress-related research, we need stress in our lives to be able to function.

Why is Stress Beneficial?

Stress is a state of mind not just experienced by humans. Animals can feel stressed as well, but the stress animals feel typically last shorter spans of time than humans. For example, when a mouse is being chased by a cat, the mouse is probably feeling pretty stressed out. In this situation, the adrenaline glands within the mouse’s body are pumping out stress hormones. These hormones help the mouse to react to the danger of the cat appropriately by increasing fuel to the brain to aid in the mouse’s decision making.

If the mouse happens to survive, the stress hormones released in its body find their way to memory centers in its brain and will enable the mouse to remember what led to being chased by a cat and might help it to avoid other similar and potentially dangerous situations in the future. 

Just like that mouse and other animals, when people find themselves in stressful situations, their adrenal glands pump out these nifty stress hormones (cortisol, epinephrine, and norepinephrine), which help the person react to their situation. Going back to that previously mentioned stress study, researchers at UC Berkeley discovered that when they exposed rats to brief but significant stressful situations, the stem cells in their brains proliferate into new nerve cells. When these nerve cells had fully matured two weeks later, the rats were found to have an improved mental performance.

Acute Stress Versus Chronic Stress

Just because a little bit of stress can be beneficial, not all stress is good. There is a limit to the amount of stress a person should have in their life, and prolonged exposure to stress can take a toll on a person’s health, and can sometimes quite literally make them sick.

Remember the mouse that was being chased by the cat I mentioned earlier? The stress the mouse was under during the chase was an example of acute stress, stress that only lasts for a short period of time. Other examples of acute stress are jumping out of the way of an oncoming car, the feelings you get before public speaking or going in for a job interview, and getting pumped up for an athletic endeavor. Acute stress is the type of stress we need in our lives; it keeps us stimulated and flexes our mental muscles.

Chronic stress, on the other hand, is the type of stress we need to avoid. Chronic stress can take the form of ongoing financial issues, problems at work, marital issues, academic pressures, and other such ongoing stress inducers. Prolonged exposure to stressful situations such as the aformentioned examples has been linked to serious health concerns, such as heart disease, obesity, high blood pressure and cholesterol, type II diabetes, and depression.

Find the Right Balance

As with everything in life, you need a healthy balance. Too much stress, and you are risking both your physical and mental health. Not enough stress, and your life is going to be very bland and boring. For this reason, you need to be able to balance the teeter-totter of stress and maintain a healthy level of acute stress.

When you find the happy medium you will know it—you will be challenged and mentally stimulated in a way that encourages you to do your best and pushes you to a healthy limit without feeling overexerted, sick, depressed, or angry. Find the right balance in your personal and professional life by managing your stress accordingly.

Feeling stressed out about the stress in your life? No worries, OpenSesame offers numerous courses on stress management that can help you get started controlling the stress in your life!

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StrengthsFinder 2.0—The OpenSesame Experience https://www.opensesame.com/site/blog/strengthsfinder-20-opensesame-experience/ https://www.opensesame.com/site/blog/strengthsfinder-20-opensesame-experience/#respond Mon, 08 Sep 2014 00:00:00 +0000 /site/?p=1903 Have you ever worked tirelessly to excel at something, only to be surpassed by someone else who does not even have to try? Maybe you put all your effort and weeks of practice into a sports play or a project at work. The bottom line is that some people are just better at certain things... Read more »

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Have you ever worked tirelessly to excel at something, only to be surpassed by someone else who does not even have to try? Maybe you put all your effort and weeks of practice into a sports play or a project at work. The bottom line is that some people are just better at certain things than others. I am 5’ 2” and will probably never play in the WNBA, no matter how hard I practice.

Wait. That’s not what we are told in this can-do, entrepreneurial society. If we work hard enough, can’t we achieve anything? Sure, more or less. We may be able to concentrate all our efforts on a particular goal and eventually reach it, but then we sacrifice effort that we could put towards other things.

Bestselling author Tom Rath explains this concept in his book StrengthsFinder 2.0, which our company used to facilitate a weekly book club discussion. His idea is that everyone has strengths, or inherent traits we build upon and utilize in our daily lives, often without even thinking about it. He claims we are most effective when we focus on developing our top strengths, rather than focusing on weaknesses. Sure, I could spend all of my time practicing basketball but honestly, I’d probably achieve much more if I spent time honing my ballet or gymnastics skills, because I already have some of the strengths of a ballerina, which I can use to my advantage.

Our company did a little experiment. Every employee and intern took the StrengthsFinder 2.0 test, and we charted everyone’s top five strengths. We noticed a resounding commonality between top strengths. This is not surprising, given that we skew young (because of our 9 interns) with a startup mindset. However, there was noticeable variation between the strengths among certain groups, i.e. the marketing interns versus the sales team or the development team versus the customer service team, etc. We met in groups to discuss our top strengths and paired up with another employee to discuss similarities and differences in our strengths.

Every individual brings a certain set of strengths to a company, and the best companies utilize each persons’ top strengths as much as possible. We challenge your company to do a StrengthsFinder experiment. Who has what strengths? How can individuals best work with one another’s strengths? What strengths complement other strengths? Talk about it, brainstorm, and come up with a plan to maximize everyone’s opportunity to highlight their top strengths in their work.

So maybe you’re not the best strategizer but you have excellent ideas. We challenge you to partner up with someone who has complementary strengths to demonstrate the highest level of achievement. You may lead the brainstorming, but your partner will figure out how to choose ideas and execute them. Not only will your team become more effective, you all may discover new ways to work together and improve company dynamics.

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A Word from the OpenSesame Development Team: September 2014 https://www.opensesame.com/site/blog/word-opensesame-development-team-september-2014/ https://www.opensesame.com/site/blog/word-opensesame-development-team-september-2014/#respond Fri, 05 Sep 2014 16:51:23 +0000 /site/?p=1904 Quarter 3 is flying by for us! We had a beautiful summer in Portland and are enjoying our last few sunny weeks. Last month we said farewell to our summer interns and we welcomed our next class of fall development interns to the team (keep an eye out for a blog from them coming soon!).... Read more »

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Quarter 3 is flying by for us! We had a beautiful summer in Portland and are enjoying our last few sunny weeks. Last month we said farewell to our summer interns and we welcomed our next class of fall development interns to the team (keep an eye out for a blog from them coming soon!). When we weren’t busy soaking up Vitamin D, we also added some useful new tools to OpenSesame to improve the customer experience.

Unpublished Course Recommendations

Though it doesn’t happen often, on occasion certain courses have to be removed from our catalog; sometimes the content becomes outdated, the seller no longer offers specific titles, or another unspecified reason. Whatever the cause, we want to ensure that you are able to find great alternative course offerings. As as result, we have added a new feature that will present customers on the site alternative courses if the course they linked to is no longer available.

If you come across such a course, we’ll serve you some alternative courses, such as in this example:

If the available alternative courses aren’t what you’re looking for, feel free to contact us and we’ll help hunt down some additional titles for you.

More Powerful Course Wrapper – Your Status & Improving Course Quality

One of our major initiatives for 2014 has been to improve the quality of the courses available in the OpenSesame Marketplace. While our sellers are doing their part on the content side of things, we are trying to make information about course quality more readily available to the course creators and to future buyers of the courses. To facilitate this information gathering, we have built out a more powerful course wrapper.

We have always collected course ratings (5 star course ratings system) and course reviews (written by learners in the courses), however they historically have only been collected from the course page. And since the majority of learners never see the course page on the website because they are either taking training via an LMS or clicking on a link in an email, we have been missing out on opportunities for useful feedback.

As a result, we decided to made some tweaks to our course wrapper… Learners can now rate the course (1-5 stars) while in the context of the course. We are hoping that by making the stars ratings more easily accessible, that we will receive many more course ratings across the system. In time, this will allow us to provide more information to course buyers about the highest rated courses in the system and to course sellers about what learners think of their courses. Next time you are taking a course, please rate it in the upper right corner. You will also notice that your course progress is listed directly below the course title, so that you always know where you’re at in the course. We hope this makes taking courses and providing feedback on it more intuitive.

If you have any questions on these new features or any part of the system, we’re here and happy to help! Get in touch via live chat on the website, via email at support@opensesame.com, or over the phone at (503) 808-1268. Happy training!

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Want to Break Into the Restaurant Biz? Start With a Food Cart! [INFOGRAPHIC] https://www.opensesame.com/site/blog/want-break-restaurant-biz-start-food-cart-infographic/ https://www.opensesame.com/site/blog/want-break-restaurant-biz-start-food-cart-infographic/#respond Thu, 04 Sep 2014 00:00:00 +0000 /site/?p=1905 Have you ever considered opening a restaurant and realized the cost is enormous and the competition is steep? This doesn’t necessarily mean you have to bury your dream. A great alternative to attempting to own and manage a restaurant is opening a food cart! If you live in a high population city you’ve probably passed... Read more »

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Have you ever considered opening a restaurant and realized the cost is enormous and the competition is steep? This doesn’t necessarily mean you have to bury your dream. A great alternative to attempting to own and manage a restaurant is opening a food cart! If you live in a high population city you’ve probably passed food carts somewhere along the way. They tend to pop up in little pods and attract the locals on their way to and from work and on lunch breaks. Food carts require only a fifth of the investment of a restaurant and make great returns. With added flexibility, exciting options, and a fun atmosphere, owning a food cart is a little less like work and a little more like play.

This infographic will give you an idea of how successful food carts can be, and Gourmet Streets courses can make it easy for you to open one successfully. The Gourmet Street courses cover hiring and managing, laws and regulations, operations and administration, customer service, and daily operating procedures. Food carts are popular and incredibly profitable. If you know what you are doing you can open a highly successful food cart and start making money asap!

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Course of the Week Highlight: The Safety Dance https://www.opensesame.com/site/blog/course-week-highlight-safety-dance/ https://www.opensesame.com/site/blog/course-week-highlight-safety-dance/#respond Wed, 03 Sep 2014 00:00:00 +0000 /site/?p=1906 Whether you work in a warehouse, restaurant, or office, every workplace has its fair share of risks. From dangerous equipment like forklifts to communicable diseases, it’s incredibly important to know preventative techniques and common safety procedures. An injury or disease can set back work for weeks or even months and have lasting health concerns. The... Read more »

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Whether you work in a warehouse, restaurant, or office, every workplace has its fair share of risks. From dangerous equipment like forklifts to communicable diseases, it’s incredibly important to know preventative techniques and common safety procedures. An injury or disease can set back work for weeks or even months and have lasting health concerns. The featured courses this week showcase a variety of common safety concerns in the workplace. They’ll show you how to prevent and react to those common dangers and stay happy and healthy!
 
Food hygiene is probably the most important aspect of the food industry (besides how the food tastes) and one many workers don’t know a lot about. Proper food hygiene is integral to preventing disease and keeping customers happy. In this course, learn about every aspect of food hygiene, from cleaning the food and preventing germs to the proper cooking temperature. As well, you’ll learn about the four C’s of food hygiene—clean, cook, chill, and cross contamination. In just one hour, you’ll be able to avoid unsafe practices in any food and beverage establishment and keep yourself and your customers healthy!
 
Do you work with ladders or scaffolding? Are you ever working from the top of a roof or forklift? You should be aware of fall protection and fall safety. Falls are the leading cause of construction related fatalities, causing nearly 500 deaths every year. In this course, learn how to protect yourself from falls, no matter where you work! This course will help you stay safe underneath OSHA certifications and understand protective equipment and procedures that will ensure that you never fall. In less than two hours, you can insure your own safety as well as the safety of everyone around you.
 
Forklifts can be irreplaceable tools in warehouses and construction, but they present quite a few dangers as well. Knowing how to drive and operate a forklift safely can save lives and make your job exponentially easier. If you work with or around forklifts, then this course is for you! Learn how to inspect, operate, maintain, and refuel your forklift, in addition to lifting employees, modifying the forklift, attaching specialized units, and more. After taking this one hour course, you will know how to safely work with and around forklifts, and be a safer and more productive worker as a result.

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What Makes a Great Business Analyst? A Few Key Traits https://www.opensesame.com/site/blog/what-makes-great-business-analyst-few-key-traits/ https://www.opensesame.com/site/blog/what-makes-great-business-analyst-few-key-traits/#respond Tue, 02 Sep 2014 18:56:14 +0000 /site/?p=1907 Editor’s Note: This guest post is by Esta Lessing (CBAP®) & Tim Mackinnon of Business Analysis Excellence Pty Ltd.  We all have greatness within ourselves as people, and our challenge and mission must be to also live out our greatness in our role as Business Analysts. So what makes a Business Analyst GREAT? Sense of curiosity... Read more »

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Editor’s Note: This guest post is by Esta Lessing (CBAP®) & Tim Mackinnon of Business Analysis Excellence Pty Ltd

We all have greatness within ourselves as people, and our challenge and mission must be to also live out our greatness in our role as Business Analysts.

So what makes a Business Analyst GREAT?

Sense of curiosity

In my opinion there are very few qualities that come close to the importance of having a real sense of curiosity about people, problems, and ultimately, requirements. A Business Analyst who has a strong sense of curiosity about the requirements that are presented is the Business Analyst who will end up with a great set of quality requirements.

Asks important questions

This attribute sits up there with a sense of curiosity. A Business Analyst who is also willing to ask the questions that others may not want to ask is the Business Analyst who has real substance. Asking a stakeholder the “why” questions is key to being a great Business Analyst.

Can put themselves in others’ shoes

A great Business Analyst will always look at requirements from the perspective of not just one stakeholder, but all of them. They consider how a requirement will impact different stakeholder groups and will consequently shape the requirement to ‘fit’ these different perspectives.

Builds strong relationships

None of us live in a bubble. As Business Analysts, we must build great rapport and have strong stakeholder relationships as part of our role—we cannot isolate ourselves from these things. A great Business Analyst will have strong relationships with stakeholders because they will be working on them every day. A great Business Analyst will see this practice as a habit that every Business Analyst must have.

Focuses on outcomes

Very few Business Analysts have a clear focus on where it is they are heading with their careers. The Business Analysts who have a clear picture are those who have a plan with defined outcomes and goals. These are the great Business Analysts who will also be achieving their project deliverables and outcomes with success.

Knowledge, skills, and tools

Finally, it should be mentioned that a GREAT Business Analyst will also have a good understanding of their role, understand the core foundation concepts of Business Analysis, and have a solid set of tools and techniques in their back pocket. This attribute is essential for greatness! You don’t necessarily need to have all the knowledge, all the tools, and all the qualifications to be a great Business Analyst! Ensure you have the tools you need, and know how to use them—this will help you to be a great, and happy Business Analyst. 

Sound like the career for you? Ready to up your game? Get training!

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Construction: Safety and Practices https://www.opensesame.com/site/blog/construction-safety-and-practices/ https://www.opensesame.com/site/blog/construction-safety-and-practices/#respond Mon, 01 Sep 2014 00:00:00 +0000 /site/?p=1908 The construction industry is all around us, from the new housing development going in down the road to the swimming pool your neighbors have decided to put in; construction is everywhere. With construction comes many safety hazards and compliance regulations that need to be met, and whether you’re new on the job or a seasoned... Read more »

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The construction industry is all around us, from the new housing development going in down the road to the swimming pool your neighbors have decided to put in; construction is everywhere. With construction comes many safety hazards and compliance regulations that need to be met, and whether you’re new on the job or a seasoned veteran of the construction industry, there is always a new thing or two you can learn or revisit.

Safety

It comes as a no brainer that construction can be a potentially dangerous job—it requires heavy lifting and the use of advanced machinery. By no means does this mean you shouldn’t participate in construction; it just means you need to know how to keep yourself and others around you safe as well. To make sure you are up to date on all the OSHA regulations, check out one of OpenSesame’s easy-to-use courses on OSHA. Think you know all you need to know about OSHA? There’s always more you can learn, and OSHA just covers the general regulations and safety guidelines, so try another safety course on lead safety in construction or forklift operation safety.

Specifics

If you want to work in construction, you’ll need to know how to do a plethora of jobs, from installing windows in homes to building a deck. With every job comes a new list of skills and knowledge required to perform the task in an efficient and safe manner, which means even if you have been on the job for years, you might not know the precautions necessary when working residential construction in coastal areas. One of the biggest growths in construction in the past few years has been the emergence of green infrastructure and sustainable construction, which will only grow in popularity in the coming years. Make sure you and your coworkers are well versed in these new building standards so you are ready to begin your first green building.

From learning how to read a blueprint to understanding safe work permits, OpenSesame has you covered on anything and everything you might need to know regarding the construction industry. Just remember, if you’re going out in the field, don’t forget to wear your hard hat!

Check out a few of these other great OpenSesame construction related courses:

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Back to School: Alcohol Education in College https://www.opensesame.com/site/blog/back-school-alcohol-education-college/ https://www.opensesame.com/site/blog/back-school-alcohol-education-college/#respond Fri, 29 Aug 2014 00:00:00 +0000 /site/?p=1909 Labor Day weekend is upon us, and that means school’s back in session for most colleges. While this may not be true for all new college freshman, going away to school is typically the first time teens get to experience a new level of freedom. Having recently finished my freshman year of college and therefore... Read more »

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Labor Day weekend is upon us, and that means school’s back in session for most colleges. While this may not be true for all new college freshman, going away to school is typically the first time teens get to experience a new level of freedom. Having recently finished my freshman year of college and therefore able to speak from experience, I know this freedom can be great. It allowed me to establish my own self and figure out how to take care of my needs without fully relying on my parents.

An Upward Trend: Alcohol Abuse in College

At the same time though, some students use this new-found freedom as a way to experiment with drugs and alcohol in an environment free from their parents’ watchful eyes. Many even feel as if drinking is a right of passage for them in their college experience. Some colleges even seem to promote this idea by classifying themselves as “wet campuses,” meaning that although they still prohibit alcohol consumption by those under the legal age, they do not enforce against alcohol consumption, and students who are 21 and over are allowed to drink on campus and in their dorm rooms.

College drinking has become a huge trend across the United States, with roughly four out of five students admitting to drinking, and about half of those who reportedly drink also admit to having partaken in binge drinking in the past two weeks.

Regardless of whether or not a student chooses to drink while in college, they are almost guaranteed to experience the effects of college drinking. According to the National Institute on Alcohol Abuse and Alcoholism, every year there are numerous consequences to college drinking, such as lower academic performance, health issues, injuries, sexual assault, drunk driving, and close to 2,000 deaths. These consequences not only affect the college, but the surrounding communities and families as well.

On the Rise: Using eLearning to Combat College Drinking

Colleges across the country are working hard to try to counteract the rise in drinking. According to a research study done on the identification, prevention, and treatment of college drinking problems performed by Mary E. Larimer and Jessica M. Cronce (2002), the most effective way to deal with the epidemic of college drinking includes multiple components, such as providing alcohol information, training in safe drinking habits, and giving feedback.

These components can easily be combined and taught to students through elearning courses, which many schools have started to do through a program called AlcoholEdu. This program is an alcohol awareness course targeted at all college students and has been proven to reduce the frequency and intensity of alcohol consumption. Students who have taken the course report that due to this course they think more about what they’re doing before making the decision to partake in drinking.

My college is one such school that has tried to take a proactive method on combating college drinking with AlcoholEdu. The course was then followed up a few months later with another shorter course meant to see if and how your habits and perceptions on college drinking had changed. This follow-up course has helped to gather research regarding college drinking and has proven proactive alcohol education elearning courses to be successful in aiding college students to make safer decisions.

While OpenSesame does not offer an alcohol safety course directed specifically at college students, check out these other alcohol safety courses we do offer for how to stay safe in any alcohol related situation!

Additional source: Larimer, M., and Cronce, J. Identification, prevention and treatment: A review of individual-focused strategies to reduce problematic alcohol consumption by college students. Journal of Studies on Alcohol (Suppl. 14):148–163, 2002

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OOPSortunity: When Accidents Create Success https://www.opensesame.com/site/blog/oopsortunity-when-accidents-create-success/ https://www.opensesame.com/site/blog/oopsortunity-when-accidents-create-success/#respond Thu, 28 Aug 2014 00:00:00 +0000 /site/?p=1910 Zack Brown’s Potato Salad Kickstarter campaign got a lot more buzz than he originally intended. His goal of $10 seemed like pocket change after only a short time online when investors began pouring in dollars and support. Within a few days, he had already raised $5,000 from 850 backers, and he eventually saw a total... Read more »

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Zack Brown’s Potato Salad Kickstarter campaign got a lot more buzz than he originally intended. His goal of $10 seemed like pocket change after only a short time online when investors began pouring in dollars and support. Within a few days, he had already raised $5,000 from 850 backers, and he eventually saw a total pledge amount of around $55,000. People seemed to be excited and become united by the All-American potato salad.

This is OOPSortunity: accidental success that presents exciting opportunities. The same thing happened with many great inventions and discoveries of the past. Eureka! The discovery of gravity or water displacement was probably just as sudden or obscure as the success of the potato salad campaign. But how do you take advantage of these great opportunities?

Though Brown’s original goal was only to make a small batch of potato salad for friends, with his net pledge in the tens of thousands, he could feed a small army—and perhaps grow a much larger venture. Whether or not Brown decides to start a business based on this initial success is still to be seen, however, his story is an excellent example of how inspiration can lead to great results, even without an initial plan.

Thomas Edison said, “Genius is one percent inspiration and 99 percent perspiration,” which holds for business ventures as well as research discoveries. Accordingly, taking advantage of an OOPSortunity takes a lot of work and planning. Once you stumble on a good idea that shows potential, it takes the mind of an entrepreneur to turn that “oops” into a viable business.

So before funding the next big food fight, chew on this:

  1. See the Vision: Once you stumble on a great idea, it’s time to plan for the future. How can your idea find a place in the current market? Entrepreneurs often face disbelievers. However, a defining trait of entrepreneurship is the ability to see an opportunity and imagine possibilities that do not already exist. Then, they must communicate that vision effectively to customers, staff, and investors. Who knows if Brown is planning to actually expand his campaign into a real company. After all, according to his campaign, he “just wants to make potato salad.” However, there are endless visions that could emerge from that initial, extremely simple goal.
  2. Break the rules: 13% of Americans are engaged in entrepreneurship (Babson College Report), which means that the remaining 87% are following the rules. Maybe many people are making potato salad, but not very many are making money from it. Stumbling upon something great, patting yourself on the back, and moving on does not count as OOPSortunity. The defining factor of the successful entrepreneur is the ability to take that “oops,” as defined by the norm, and figure out how to launch sales or services that many people want.
  3. Be Flexible: So what if the potato salad business doesn’t work out? A key trait of entrepreneurship is being flexible and adapting to the circumstances. Sales could go down and people may no longer want the nationally famous potato salad that launched so much hype in 2014. It’s time to rethink the brand and the marketing to get people excited again. Maybe the product doesn’t change, but entrepreneurs know how to adapt and roll with the punches to get the most out of their OOPSortunity.
  4. Be Sincere: The Huffington Post interviewed 18 people who donated to Brown’s Potato Salad campaign to ask them why. Why donate money to a man who calls himself Zack Danger Brown and describes himself as “Making Potato Salad”? The overwhelming majority of answers touched on the fact that Mr. Brown seemed real and sincere. His campaign was not some complicated gadget that people don’t understand, and he wasn’t asking for an unreasonable amount of money. People could connect with a simple man making a simple salad. The sincerity of this project seems to be a resounding reason for its success. Often, it is hard to come up with an idea people truly want. Successful entrepreneurs connect with their audience. They know what people need and how they can make something easier or better for their clientele. What makes a good idea? It comes from knowing the audience.

You might not be planning to start a potato salad company or another quirky campaign, but there are still endless opportunities to develop a successful business. Maybe you haven’t experienced an OOPSortunity yet, but there is always the future with the right thinking. The first step is learning to think like an entrepreneur, and then transform everyday experiences into opportunities. OpenSesame offers many helpful courses related to entrepreneurship including Better, Smarter, Richer: 7 Business Principles for Solo and Creative Entrepreneurs, Crowdfunding: How to win backers and raise fundsCreating a vision of the future, and Introduction to Entrepreneurship. Dive into these courses and learn about entrepreneurship so you can turn that “oops” into an OOPSortunity.

Image Credit: Tiffany Nibbledish via flickr

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Course of the Week Highlight: Stay Up-to-Date in Your Healthcare Career https://www.opensesame.com/site/blog/course-week-highlight-stay-date-your-healthcare-career/ https://www.opensesame.com/site/blog/course-week-highlight-stay-date-your-healthcare-career/#respond Wed, 27 Aug 2014 00:00:00 +0000 /site/?p=1911 If you work in a healthcare environment in any capacity, you have an immense amount of responsibility for the health and safety of your patients. Your training doesn’t end after your often extensive of schooling is over. Ongoing training is of incredible importance in this field because of the numerous important things you need to... Read more »

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If you work in a healthcare environment in any capacity, you have an immense amount of responsibility for the health and safety of your patients. Your training doesn’t end after your often extensive of schooling is over. Ongoing training is of incredible importance in this field because of the numerous important things you need to think about and be aware of. You are expected to adapt as philosophies, expectations, and procedures change. This ongoing training helps you protect your patients, improve their experience, and keep them happy.

This week’s featured courses are just a few of the vast collection of courses relevant specifically to the healthcare field offered in OpenSesame’s catalog!

Medical errors are a huge problem in the healthcare field. They can lead to mistakes that have high monetary, reputational, legal, and health costs. This 3-hour course fulfills requirements for license renewal within patient safety, root cause analysis, and medical error prevention. Focused on replacing a culture of blame with a culture supporting honest reporting, this course helps you build a successful plan targeting known problems within your healthcare facility. Topics covered in Reduction in Medical Errors include the process to improve patient outcomes, recognizing error prone situations, identifying factors that impact the occurrence of errors, defining the process and benefit of multi-causal analysis, and more. Take this course today and bring your company one step closer to providing reliable, error-free medicine!
 
Healthcare facilities are unique in the sense that a single healthcare facility can have patients with all manner of diseases and illnesses (some of which have the risk of spreading) under one roof. One of these risks is bloodborne pathogens. If you work in a healthcare facility, you need to be aware of and understand the impact of bloodborne pathogens. This 30 minute course can help you save a life by giving you the knowledge you need to identify bloodborne pathogens, understand how certain diseases are transmitted through blood, determine your risk of exposure to bloodborne pathogens, protect yourself from exposure, and respond appropriately if you are exposed. Featuring high quality audio narration and engaging inline quizzes, this course will help you handle and avoid blood related hazards!
 
When you work with patients you are, even if it isn’t your title, a customer service representative. Customer satisfaction is important in any business and is absolutely vital when working with patients in a long-term care facility. It is your job to ensure their happiness; luckily this course will set you on the path to service success! Upon completing this course you will be able to consistently provide the highest quality customer service by understanding the importance of customer service in long-term care, knowing who your customers are and what their expectations are, and successfully applying customer service concepts specific to long-term care. Quality audio narration teaches you concepts and inline quizzes check your learning to ensure that when you complete this course you will have the best customer service in the business!

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5 Successful Startup Trends: What Can You Learn from Startup Competitions? https://www.opensesame.com/site/blog/5-successful-startup-trends-what-can-you-learn-startup-competitions/ https://www.opensesame.com/site/blog/5-successful-startup-trends-what-can-you-learn-startup-competitions/#respond Tue, 26 Aug 2014 00:00:00 +0000 /site/?p=1912 Successfully creating your own startup is the new American Dream, and with so many companies and ideas competing for attention, it can be difficult to recognize the ones with a decent shot of succeeding. In an age where apps like Yo and Push for Pizza can win the hearts of American consumers, how does one recognize the... Read more »

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Successfully creating your own startup is the new American Dream, and with so many companies and ideas competing for attention, it can be difficult to recognize the ones with a decent shot of succeeding. In an age where apps like Yo and Push for Pizza can win the hearts of American consumers, how does one recognize the blend of entrepreneurship, ingenuity, and business acumen needed to succeed? Startup competitions are aiming to do just that. With huge monetary prizes and hours of professional mentoring, startup competitions such as the MIT 100k and UC Berkeley Launch provide a glimpse into the future Googles and Instagrams of the world. Below, we share five trends from small business competitions that show where the future of startups is headed.

  1. There’s Always Demand for Medical Tech: Skim through the winners of many major startup competitions over the last twelve months, and one thing becomes astoundingly clear: most winning concepts have something to do with medicine. With a huge disparity between medtech available in the developed and developing world, products like the Rapid Assessment of Malaria Device combine cheap tech with huge demand to make an impact. Mobile technology has helped startups such as LymphaTech and RapidSOS to develop products that help medical patients at home, whether it be monitoring diagnositics or creating better emergency response. New innovations to devices like catheters and even tourniquets have propelled startups to glory. The list goes on, which goes to show that many of the most lucrative startup ideas are in medicine.
  2. Just Because Something’s Old Doesn’t Mean It’s Not Innovative: Many of the recent winners from prestigious competitions don’t radically reinvent the wheel—they just improve it. Take, for example, the Rapid Assessment of Malaria Device mentioned above. The reason it’s so cheap? The technology is made with primarily with a single laser and magnets-tech that’s been around for quite a while, just put to use in an innovative way. Another example of combining old and new is Teeman & Co a winner in UC Berekely’s 2014 competition, who use 3D printing and tech to revolutionize selling jewelry, something that’s been around for centuries. It’s easy to see that many successful startups simply innovate and improve existing fields and products.
  3. Sustainability and Green Energy are Hot Topics: 97% of climate scientists believe in global warming, and it’s well documented that global oil reserves are depleting rapidly. In light of this, it’s not surprising that many of the most exciting new companies are involved in the clean energy industry. From SolePower, who engineered shoes that can create energy from the motion of walking (winners of Carnegie Mellon’s competition) to TreeLectriq, who discovered technology that utllizes natural electrolytes in trees to create completely clean lighting, companies that offer an innovative way to reduce energy usage are trouncing their competition and impressing investors.
  4. Successful Ideas Target as Many People as Possible: Many startups have a great technology or business idea, but fail because they target too niche of a population. Most, if not all, of the winning startups in the biggest competitions attempt to reach millions of people. Codester has a goal of teaching a million kids to code through cloud based technology. Refresh Innovations wants to help every person who wears contact lenses. uHoo believes that their technology (a smartphone tech that lets users monitor their own health) can be used by every smartphone owner in America. Companies have to have grand visions if they’re going to impress investors, and most winning startups target vast populations of people.
  5. Access the Cloud: “The Cloud” might be the biggest buzzword of the last five years, with established companies like Google and Apple striving to take advantage of it and smaller businesses following suit. Almost every competition that we looked at featured at least one winner or finalist centered around the instantaneous, accessible, and ubiquitous nature of the cloud. Companies such as ReMeeting and HireCanvas offer cloud-based solutions to everyday events such as meetings or recruiting. SmartLine, which started out as a service helping restaurants manage customers, has evolved into a cloud-based restaurant analytics app. Many of the award winning startups over the last several years integrate the cloud (where it makes sense, of course) and are more desirable as a result.

A successful startup can be incredibly innovative, life-changing, and lucrative. There are several paths to startup stardom, and these five trends are some of the most common. Even if your idea isn’t typical, competing in a startup competition can be a great way to gain mentorship and funding, so keep an eye on any competitions in your area!

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Making the Most of the Visual Element in eLearning https://www.opensesame.com/site/blog/making-most-visual-element-elearning/ https://www.opensesame.com/site/blog/making-most-visual-element-elearning/#respond Mon, 25 Aug 2014 00:00:00 +0000 /site/?p=1913 Visuals are important in any kind of learning but they assume a greater importance in elearning because of the medium of teaching. For students studying on the Web on their own, distractions are aplenty and hard to resist. If your material is bland, it will fail to hook them, and before they realize it their... Read more »

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Visuals are important in any kind of learning but they assume a greater importance in elearning because of the medium of teaching. For students studying on the Web on their own, distractions are aplenty and hard to resist. If your material is bland, it will fail to hook them, and before they realize it their minds will have started to wander. The right kind of colors, images, graphics, and fonts can prevent this from happening. Beautiful visuals can also break the monotony of learning and introduce an element of fun.

Their role, however, is far from being aesthetic alone. The most important role that visuals play in elearning is that they create an impression and aid retention of material in students. This is crucial in the absence of a charismatic teacher.

Here are some research-backed reasons for you to smartly incorporate the visual element in your elearning courses, as well as suggestions on how to do so.

Use an Uplifting Color Scheme

This is particularly relevant for courses based on dry subjects. Now we realize that ‘dryness’ in learning is subjective, but in general technical topics usually tend to test the patience of students more than other kinds. For example, pages full of the behavior of benzene hexachloride are going to be a lot less exciting than learning about the hunting skills of a big cat.

Colors have a great impact on our mood. Everything from the color of the walls to that of a computer screen has been found to impact learning in students. Research has found that “blue boosts creativity, while red enhances the attention to detail.” Together the right blend of colors can make learning and remembering material easier.

As the designer of your elearning course, you want to harness the power of colors and use them effectively in a way that uplifts the mood of your students and keeps it from sagging.

Images and Videos

It’s a great idea to use the above as often as you can in your course material.

Some subjects lend themselves naturally to this medium. But it’s those that don’t that need to integrate the above more. The molecular structures of chemicals, for example, can be rendered in eye-catching colors and with a 3D effect. If images and colors make an impression, videos can be downright unforgettable.

Videos are dynamic. They instantly grab our attention. A well-made point through a visual medium is very likely to stay with your students.

Videos help both auditory as well as visual learners. In fact, you would be hard pressed to find people who are not stimulated by interesting videos. When it comes to learning, stimulation is half the battle won. When your video has grabbed the attention of your students, they are more likely to remember the content.

While educational videos have been popular for long, not all are equally interesting. Your challenge therefore is not just to create a video, but to create one that stands out.

Strive for Visual Equilibrium

Yes, visuals are great to have, but they also need to be in harmony. We don’t want a sensory overload, just the right amount of stimulation to aid the learning and retention of material being taught.

You also don’t want to introduce too many videos or they may prove to be a distraction. Work on getting the balance right to create the desired effect on your students.

In Closing

Fun is an important part of learning. Unfortunately, it’s also often overlooked. If learning cannot be engaging or engrossing, people won’t be able to make the most of it. Visual elements are not just fun, they also engage more senses than dull text-based content alone, hence creating a deeper and longer-lasting impression on students. Let’s work with human nature, instead of going against it, and infuse our material with elements that are proven to create an impression on learners!

Richard Cassidy serves as Director of Sales for Administrate, an online training administration system that helps training providers around the world save time and money. After three years as a Royal Marine Commando, Richard hung up his boots to launch Software as a Service (SaaS) products in the global healthcare and aviation sectors, before joining Administrate in 2011.

Image: Capture Queen via flickr

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Learn How To Create An Infographic Using Piktochart With Our New Course https://www.opensesame.com/site/blog/learn-how-create-infographic-using-piktochart-our-new-course/ https://www.opensesame.com/site/blog/learn-how-create-infographic-using-piktochart-our-new-course/#respond Fri, 22 Aug 2014 00:00:00 +0000 /site/?p=1914 If you’ve spent time on the internet you’ve probably happened upon an infographic (like this one or this one). These infographics offer awesome, creative, and visually appealing new ways to display information. They create the opportunity to turn a boring report or long article into something people want to read. We’ve seen, created, and loved infographics,... Read more »

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If you’ve spent time on the internet you’ve probably happened upon an infographic (like this one or this one). These infographics offer awesome, creative, and visually appealing new ways to display information. They create the opportunity to turn a boring report or long article into something people want to read. We’ve seen, created, and loved infographics, and we want to share our love with you. If you’re ready to jump in and get started creating infographics, we’ve found a tool for you and created a course to teach you to use it!

What is Piktochart?

Piktochart is free web-based software that allows you to easily bring information to life. It offers you unlimited features and capabilities. You can create a whole new infographic from scratch using ideas from your own mind, or you can take one of the existing templates and make it your own. With every single part of the infographic moveable and adjustable you can truly create something unique. This easy-to-use interface allows for complete flexibility and creativity, giving you the opportunity to turn information into something visual and memorable easily and quickly.

How to Use Piktochart

Despite the ease of the interface, using Piktochart requires a lot of experimentation; you can get lost in the options for hours. I created a course to help you get a jump start on the basics. Instead of discovering useful tools right when you’re about to complete your infographic (I could’ve locked that in place the whole time?!), let me walk you through the tools and features that Piktochart has to offer. Allow us to help you make infographic design and creation easier than ever. This approximately 20 minute FREE course provides you with everything you need to know!

Piktochart Templates

Piktochart Features and Capabilities

A Bit of Design Advice

Colors, images, maps, lines, and graphs are powerful tools when designing an infographic. Utilizing them in just the right way creates an awesome visual display of information. Unfortunately overusing any of these tools (ie including seven different colors in your color-scheme) runs the risk of cluttering your infographic. When an infographic gets cluttered, information gets lost. Just because it’s an image-based form of communication doesn’t mean you can forget about the information. Use maps only when they make sense, images only when they make sense, and graphs only when they make sense. If you’re throwing elements into your infographic willy-nilly you might be wasting them and making your infographic too busy. So when you’re creating an infographic think it out, make sure every element you use is used to make an impact!

So if you have a website, blog, or just want to make your information more interesting, try using Piktochart; we can help! Take our free course and get started today!

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Join OpenSesame at ASTD-Cascadia Chapter's Annual Conference! https://www.opensesame.com/site/blog/astd-cascadia-chapters-annual-conference/ https://www.opensesame.com/site/blog/astd-cascadia-chapters-annual-conference/#respond Thu, 21 Aug 2014 21:43:40 +0000 /site/?p=1915 The information revolution of the past decade has not only transformed our economy, but how we work, communicate and relate to each other. Companies are being forced to evolve quickly to adapt to these changes, shifting business practices to accommodate the increased demand for access to real time information. Unfortunately, rushed implementation or pressure to... Read more »

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The information revolution of the past decade has not only transformed our economy, but how we work, communicate and relate to each other. Companies are being forced to evolve quickly to adapt to these changes, shifting business practices to accommodate the increased demand for access to real time information. Unfortunately, rushed implementation or pressure to keep up with technology can leave some learners behind and feeling disenfranchised.

To help businesses meet these new demands, the ASTD-Cascadia chapter has themed this year’s annual conference “Join the Revolution: Change the Face of Learning!” The conference will seek to answer how learning professionals can better meet the needs of our remote workers, as well as how to deliver content and build skills across multiple modalities.

The conference, which attracts more than 300 attendees, will take place on Thursday, October 30 from 8:00am to 7:00pm at the Sheraton Airport Hotel. In addition to keynote presentations, attendees will be able to participate in four conference tracks:

Practitioner Track: Turning Learning Upside Down
These sessions will explore those skills needed for classroom/face-to-face training success. Sample topics could include: Storytelling as a revolutionary act, revolutionize how practitioners create learning, throw out the standards and forge new ones, and the basic concepts of crowdsourcing.

eLearning Track: Designing Beyond Page-Turners
These sessions will explore those skills needed for training success in the world of e-learning, webinars, etc. Sample topics could include: Understand why and how people learn, recognize how people retain knowledge, creating memorable learning, learning by doing, and the fundamentals of failure.

Connection Track: Breaking Down Walls
These sessions will explore those skills needed to lead a training team, department, or organization towards a collaborative culture. Sample topics could include: Developing revolutionary connection, being a provocateur, “Cultivate, Expand, and Explore,” curation, social media, pinboards.

Leadership Track: Inspiring New Paths
These sessions will explore those skills needed to lead a training team, department, or organization towards new destinies. Sample topics could include: Revolutionize how leaders lead, expect solid outcomes, empower people to lead, and inspire people to push the envelope in developing learning solutions.

Attendees will also have the opportunity to network with fellow learning thought leaders from the region immediately following the conference.

If you are interested in attending, you can register for the conference here.

Image Credit: Tony Fischer via Flickr

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Course of the Week Highlight: It's Tough Being the Boss! Let's Make it Easier. https://www.opensesame.com/site/blog/course-week-highlight-its-tough-being-boss-lets-make-it-easier/ https://www.opensesame.com/site/blog/course-week-highlight-its-tough-being-boss-lets-make-it-easier/#respond Wed, 20 Aug 2014 15:56:05 +0000 /site/?p=1916 Whether you are an experienced leader or a new manager, being in charge and at the top of the leadership ladder can come with a lot of pressure. It is important to know how to properly handle your position so the rest of your company can benefit from your management. After all, you are the... Read more »

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Whether you are an experienced leader or a new manager, being in charge and at the top of the leadership ladder can come with a lot of pressure. It is important to know how to properly handle your position so the rest of your company can benefit from your management. After all, you are the person they look up to! Have you ever thought about skills you may need to enhance? Communication, authority, and relationship skills are just a few critical abilities leaders must grasp in order to become successful, and there is always room for improvement. Being the boss is an exciting, stressful, and significant position, and one that has the power to change companies completely. Becoming confident in your role will help to make your job that much more rewarding!
 
This week’s featured courses are just some of the many courses on leadership offered in OpenSesame’s catalog! When you complete these courses, you will have a better grasp on transitioning into a supervisor role, creating good relationships between bosses and employees, discovering your personal management style, and learning new leadership skills. Check them out!
 
You finally have reached a point in your career where you get to show a great amount of leadership in your company—you are now officially the boss! This career change can be challenging, and you may feel overwhelmed with the amount of responsibilities you are presented with. In the Bud To Boss Toolkit, you are provided with 10 courses and over 10 hours of material to help prepare you for your new role. Courses include training on everything from expectations for your new role, to promoting positive communication and motivation in the office. Get started with this bundle by Vado and get ready to jump into your new career!
 
As a boss or manager, it is important to develop good relationships in order to create a cohesive company atmosphere. If you are a supervisor, you are largely responsible for encouraging positive employee relationships and setting an example for others to follow. When relationships are successful in the office, it is easier to avoid obstacles and achieve goals. This course by Impact Achievement Group helps bosses and employees to work together to accomplish goals through communication strategy, creating tactics for keeping your boss informed, and how to use your boss as a sound board. Working With Your Boss features 45 minutes of training with audio narration, in-course quizzes, and job aids with reference material. Take this course today and become more comfortable with boss-employee relationships!
 
Transitioning into a management position can come with a lot of pressure, especially in customer service industries like the restaurant business. Discovering your personal management style is one of the biggest ways to become a successful leader and help to avoid common mistakes. This course by DiscoverLink will introduce you to life as a manager within your first two weeks in your new position and how you can prioritize management decisions, know when to take management actions, and how to align proper behavior with proper attitude. Your First 2 Weeks As A Manager offers 25 minutes of material, including in-course quizzes and pre- and post-assessments of your management style to help you become a well-balanced manager, possessing a good-mix of traits that aren’t too passive or too aggressive. Becoming a manager with a good sense of control is important in becoming a well-rounded leader. Take this course and learn how to make a smooth transition into management positions in the foodservice industry!
 
Talk about a deal! In this bundle by Syntrio, you get 20 courses to enhance your leadership skills. Leadership is an ability that must be learned, observed, and improved constantly for success. Managers and business professionals of all backgrounds can benefit from this bundle due to the vast amount of courses offered. Whether you are an experienced manager or are transitioning into a higher-up position, this Leadership Skills Bundle is for you. Courses on listening, effective and appropriate email use, interpersonal communication, powerful speaking, and how to hire the right people are just some of the skills you will begin to better develop. With over 15 hours of material and various interactive features, this bundle is sure to make an impact on your management skills.

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Customer Service: The Bank Teller Edition https://www.opensesame.com/site/blog/customer-service-bank-teller-edition/ https://www.opensesame.com/site/blog/customer-service-bank-teller-edition/#respond Wed, 20 Aug 2014 00:00:00 +0000 /site/?p=1917 The customer service industry is multi-faceted—you can be a waiter or waitress in a restaurant, a sales person at a department store, or a cashier at the local market. Many people don’t think of banking as part of the customer service industry, or if they do it tends to be with negative connotations. Banks tend... Read more »

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The customer service industry is multi-faceted—you can be a waiter or waitress in a restaurant, a sales person at a department store, or a cashier at the local market. Many people don’t think of banking as part of the customer service industry, or if they do it tends to be with negative connotations. Banks tend to have a stereotype of bad customer service, which leads to unhappy customers and can potentially lead to customers closing their accounts. Don’t worry, OpenSesame is here to help; with our large catalog of customer service courses targeted at the banking industry, you can ensure your customers are having a positive experience.

Why is Customer Service Important?

Customer service is always important. No matter what industry you are in, a happy customer is a repeat customer. In the banking industry, customer service is especially important because banks want to retain account holders and bring new ones in. As a bank teller, you have more interactions with customers on a day to day basis than almost anyone else in your bank, which means you are the person who needs to make an impression and prove why a customer should trust you with their money. No one wants someone they don’t trust handling their money, which is why you need to have the people skills and banking knowledge to earn your customer’s trust.

How YOU Can Improve Your Customer Service

Whether you are a new bank teller, an experienced employee, or someone who works with a bank in other ways, knowing the essentials of customer service in the banking industry will get you far. There are many aspects of customer service that go far beyond saying “How may I help you?” with a smile on your face. You want to be able to help anyone and everyone who walks into your bank, which may be someone who doesn’t speak English proficiently enough to do what they need to do. Instead of waiting for this situation to happen to you or one of your employees, be proactive by taking a language course targetted at bank tellers, such as Pronto Spanish for Bank Tellers. Even if you’ve been in the industry for years, refreshing yourself and your employees on the various aspects of customer service and winning over people’s trust will reward your business in the long run. OpenSesame offers numerous courses on the essentials of customer service for bank tellers, so try out one of these great courses today!

Know What You’re Talking About

Being a nice person is only just one facet of customer service, to really be able to provide your customers with a good experience you need to be able to answer their questions in regards to the banking industry. Questions could range from needing help reading a bank statement, to understanding eletronic banking, to understanding bank regualtions such as the Bank Secrecy Act, or the USA Patriot Act.

Whether a seasoned bank worker or a new employee, OpenSesame has courses to help you improve your customer interactions and expand your knowledge on the banking industry. 

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eLearning Can Help With Marketing: Here's How! https://www.opensesame.com/site/blog/elearning-can-help-marketing-heres-how/ https://www.opensesame.com/site/blog/elearning-can-help-marketing-heres-how/#respond Tue, 19 Aug 2014 00:00:00 +0000 /site/?p=1918 Organizations are finally starting to see the benefit of cross-functional approaches within management. Marketing is no different. The David Packard quote “marketing is too important to be left to the marketers” is not only shared, but also put into practice as the business landscape continues to evolve. Why? It is not to diminish the role... Read more »

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Organizations are finally starting to see the benefit of cross-functional approaches within management. Marketing is no different. The David Packard quote “marketing is too important to be left to the marketers” is not only shared, but also put into practice as the business landscape continues to evolve. Why? It is not to diminish the role of marketers. Rather, it is to drive attention to the fact that today, everyone needs to find their inner marketer. It is important for all of us to drive value for customers across the board. Cultivating this mindset at an organizational level leads to success in our fast moving, competitive world.

With things moving so quickly, we can all benefit from a good understanding of marketing fundamentals. Embracing the fundamentals can help you:

  • Increase internal alignment
  • Bring clarity to your customer value proposition
  • Develop engaging and value-added touch-points with internal and external stakeholders
  • Strengthen a business case with a solid understanding of the outside environment and your product/service attributes which speak directly to customer needs

Irrespective of the new channels or devices arriving at our doorstep, marketing fundamentals never change. The changes are really the avenues we have at our disposal to deploy those fundamentals.

eLearning is a great method to access this knowledge. Engaging visuals, situational inline quizzes, along with practical frameworks can help to create a holistic understanding of the fundamentals. We advocate using a marketing planning process as a guideline to keep a consistent structure around marketing efforts. The StratX Marketing Fundamentals course introduces our 5-step framework which addresses: 

  • Situational analysis
  • Customer insights
  • Need to create sound objectives which tie to a well-planned marketing strategy
  • A method to document the learning which results from campaigns

If you are ready to refresh your marketing fundamentals, take a look at our course. How do you use elearning to enhance your marketing plan?

Erna Alfred Liousas is a consultant with StratX International, a management development company. As an advocate of customer-centricity, Erna maintains a keen eye on the evolving needs of customers. Her goal is to create and facilitate engaging environments which increase knowledge, efficiency and strategic know-how. 

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ASL: What You Need to Know to Get Fluent and Get a Job https://www.opensesame.com/site/blog/asl-what-you-need-know-get-fluent-and-get-job/ https://www.opensesame.com/site/blog/asl-what-you-need-know-get-fluent-and-get-job/#respond Mon, 18 Aug 2014 00:00:00 +0000 /site/?p=1919 Interest in American Sign Language is growing thanks to viral videos like this one of ASL interpreter Tina Cleveland and her fiance roadtrip jamming to “You’re The One That I Want” from Grease and this one of kindergartener Claire Koch signing her Christmas concert for her deaf parents. As ASL interpretation becomes more and more common at... Read more »

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Interest in American Sign Language is growing thanks to viral videos like this one of ASL interpreter Tina Cleveland and her fiance roadtrip jamming to “You’re The One That I Want” from Grease and this one of kindergartener Claire Koch signing her Christmas concert for her deaf parents. As ASL interpretation becomes more and more common at events, including political rallies and speeches, concerts (check out these ASL interpreters’ mad skills!), and conventions/conferences, more and more people are becoming aware of the need for interpreters. However, not everyone is familiar with what interpreters do, how to learn ASL, or the history behind the language and profession.

Career Growth and Responsibilities

A couple weeks ago, we profiled interpreters and translators as part of our Fastest Growing Jobs in America series. This career (including both translators, those who work with the written word, and interpreters, who work with spoken language and sign language) is projected to grow 46.1% between 2012 and 2022. If you’re interested in a career in ASL interpretation (or are interesting in learning the language for your own personal development or to communicate with friends and coworkers), it is important to understand the history behind the language and the modern Deaf culture. Your ASL training must include these elements, not just a simple explanation of fingerspelling.

Anywhere Deaf and non-ASL speaking people interact is a good place for an interpreter. Interpreters work both in small groups or individual interactions and in front of crowds. They may interpret a professional conference call or aid someone attending a conference on an individual level. Recently, Startup Weekend held a special event called Startup Weekend Access. We had several Deaf attendees and had a rotating lineup of awesome and talented interpreters available to all attendees for individual help and to interpret each speaker. There’s a wide range of opportunities available to ASL interpreters…you’re sure to find your niche!

Brief History

American Sign Language has been around since the early 1800s. It developed at the American School for the Deaf (ASD) as a mix of French Sign Language (FSL), various village sign languages, and home sign systems. The language spread throughout the US and Canada as more schools for the deaf sprang up throughout North America. The National Association of the Deaf was established in 1880 with the mission to “preserve, protect and promote the civil, human and linguistic rights of deaf and hard of hearing people in the United States of America.” Today, there are between 500,000 and 2 million ASL speakers in the US.
 

Deaf Culture

Deaf culture has evolved over time to become more than a group of individuals who share a “disability;” in fact, many Deaf individuals consider being deaf a shared and community-based experience and resist clinical disability labels. Involving yourself in the Deaf community and culture is an important step in relating to and communicating with those who are deaf. Get out in the community and experience ASL events! My aunt participates in Silent Weekend to practice her ASL. Find a local Silent Weekend in your community. Even theatre is an option; Deaf West Theatre is producing their own version of the Tony Award-winning musical Spring Awakening with a cast of Deaf, hard of hearing, and hearing actors.

Ready to get your ASL learning started? Try the American Sign Language Introduction by CompuWorks. You’ll get an in-depth history of ASL and an overview of modern Deaf culture, along with a solid basic training in ASL. Let us know what you think and share additional resources in the comments.

Image Credit: By Cwterp (Own work) [Public domain], via Wikimedia Commons 

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Simplify Your Life: 7 Steps To Becoming A Work Minimalist https://www.opensesame.com/site/blog/simplify-your-life-7-steps-becoming-work-minimalist/ https://www.opensesame.com/site/blog/simplify-your-life-7-steps-becoming-work-minimalist/#respond Fri, 15 Aug 2014 21:19:42 +0000 /site/?p=1920 I’ve been a minimalist most of my life. With the exception of a small children’s book collection, most of the items in my possession are things absolutely necessary to my day-to-day existence. I attribute my minimalist lifestyle to having moved cross-country with my family as a child and becoming obsessed with the idea of changing... Read more »

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I’ve been a minimalist most of my life. With the exception of a small children’s book collection, most of the items in my possession are things absolutely necessary to my day-to-day existence. I attribute my minimalist lifestyle to having moved cross-country with my family as a child and becoming obsessed with the idea of changing my living situation whenever I felt like it. It simply is too hard to move often if you own lots of stuff.

Minimalism as a movement has taken off in recent years, challenging individuals to break out of the consumerist cycle and strive to own fewer material things. Some interpretations of minimalism take this to the extreme, such as the 100 Thing Challenge or “How To Fit Everything Into a 42 Litre Backpack.” This move towards material minimalism has also begun to take root in business culture as well, with more and more folks following what is often referred to as “work minimalism” or “essentialism.”

The “Culture of Busy”

Since the 1980’s, employees have increasingly felt the pressure to put in more hours at work. In periods of economic uncertainty, employees often tend to work more in order to distinguish themselves from fellow employees, as well as prove their dedication to the company. The current startup boom has only exacerbated this trend, as late hours and working on weekends are seen as required sacrifices to get your company off the ground. Additionally, smart phones and social media have made us more accessible than ever, confusing the definition of “being on the clock” and blurring the line between work and personal time. 

One of the most common ways I see this cultural trend manifested is the humblebrag regarding how little sleep one is getting. I myself am guilty of this, sharing with coworkers how tired I am because I was up late working on a work-related project in hopes they will be impressed with my dedication. 

What is Work Minimalism?

Minimalism is the idea we should have less things. Work minimalism is the belief that putting in more hours does not necessarily mean one is more productive. Instead, work minimalists or “Essentialists”, as termed by author Greg McKeown, are focused on “the disciplined pursuit of less, but better.” Each day should have a strict set of goals and a set amount of time in which to complete those goals. By restricting the time available to finish a task, Essentialists believe work is performed more efficiently, while avoiding issues of burnout and stagnation.

While researching for her book “Overwhelmed: Work, Love and Play When No One Has the Time”, author Brigid Schulte came across one company putting this theory into practice with its employees. Menlo Innovations, a software-design firm based in Michigan, is very strict regarding its 40-hour work week and views staying late as a sign of employee inefficiency. In fact, the company states that employees who cannot figure out how to do their job in 40 hours will be fired.

Beginning Your Work Minimalism Journey

As with material minimalism, there is a spectrum for approaching work minimalism. Timothy Ferriss advocates for an extremely reduced schedule in his book “The 4-Hour Work Week” for example. However far you choose to go in your pursuit of less, but better, here are a few tips to get you started:

  1. Say no to a good opportunity. Author Greg McKeown explains being asked to do something isn’t a good reason to get involved. Being involved in more won’t necessarily bring more to our lives. Instead of taking on another client or project, say no—no matter how good the opportunity. It is only when you give yourself time with the projects you have, you’ll begin to determine what you are passionate about. 
     
  2. Don’t get stuck in traditions. Similar to doing something simply because you’re asked, doing something because you’ve always done is not productive either. Getting caught up in traditions can prevent you from moving forward. Shake things up and try something new!
     
  3. Rest. Stick to a bedtime and ensure you are getting enough sleep to feel energized when you wake up.
     
  4. Eliminate before adding. Make the rule for yourself of one in, one out. If you want to coach your daughter’s soccer team, leave the nonprofit board you’re currently serving. Again, by focusing on less projects at a time, it will become more clear what you’d like to invest your time in.
     
  5. Focus on a limited number of tasks each day and devote real time to them. Set 2-3 goals for yourself each morning and focus on only those goals. You’ll find projects go faster when you aren’t thinking about working through a to-do list of 30+ items.
     
  6. Just like a goldfish will grow to the size of the bowl it occupies, tasks will take up the time you allot them. If you give yourself three hours for a task, the task will take three hours. Pushing yourself to complete something in less time will help you increase efficiency.
     
  7. Lastly, lead by example. If you are the manager or owner of company, it is important you follow a 40 hour work week. If you work late hours, your employees will follow your example. If you answer emails on weekends, your employees will feel the need to as well.

There are many great resources available to get more tips how to work more efficiently, not just more. Here are a few of my favorite reads:

Image Credit: Floriana via Flickr

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Fastest Growing Jobs in America: Physical Therapist Assistants https://www.opensesame.com/site/blog/fastest-growing-jobs-america-physical-therapist-assistants/ https://www.opensesame.com/site/blog/fastest-growing-jobs-america-physical-therapist-assistants/#respond Thu, 14 Aug 2014 00:00:00 +0000 /site/?p=1921 The healthcare field has always been an area recent college grads look to as a dependable source for jobs. If you haven’t looked into becoming a physical therapist assistant yet, you may want to! The Bureau of Labor Statistics estimates that between 2012 and 2022 the number of physical therapist assistants will rise 41%. As... Read more »

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The healthcare field has always been an area recent college grads look to as a dependable source for jobs. If you haven’t looked into becoming a physical therapist assistant yet, you may want to! The Bureau of Labor Statistics estimates that between 2012 and 2022 the number of physical therapist assistants will rise 41%. As of 2012, the average pay for a physical therapist assistant was $52,160 per year. This job is ranked #11 on the list of Best Health Care Jobs and #17 on the list of Best 100 Jobs.

The need for physical therapist assistants is significantly on the rise. Why? Baby-boomers, a huge part of the population, are growing older and are requiring more health care, including physical therapy. Physical therapy is a rapidly growing sector in the healthcare industry as a way of recovery from injury, illness, and surgery. Why work in physical therapy? For one, the ability exists to work full-time, part-time, and with a lot of flexibility. You also are taking on an entry-level job in the healthcare field with one of the highest paying salaries. Have we caught your interest yet? If so, let’s take a look at what a physical therapist assistant does on a day-to-day basis.

What is A Physical Therapist Assistant?

A physical therapist assistant, or PTA, works under the supervision of physical therapists. They assist and often facilitate their own therapy sessions. The goal of an assistant is to help rehabilitate a patient who is recovering from an injury or other condition in order to help with their pain management and overall discomfort. Be aware: physical therapy aides are commonly confused with physical therapist assistants. Aides differ from assistants in that they are limited in the tasks they can perform due to state licensing regulations and often carry little to no hands-on responsibility.

Duties of A Physical Therapist Assistant

Physical therapist assistants deal directly with the patient by conducting stretching, massaging, or instructing exercises created by the physical therapist during a therapy session. They keep a close eye on patients before, during, and after treatment and take note of what needs to be done to further a patient’s improvement. Responsibilities of a PTA include keeping track of patient records, cleaning therapy setups, and showing patients how to use special equipment like walkers, crutches, or canes. 

Who Would Make A Good PTA? 

Assistants are responsible for direct care with a patient, which makes this a great job for someone who is personable and shows compassion. People who like to be hands-on and see the results of their work would also be great for this job, because you get to see the improvement of patients and your work helping others. PTAs must have patience because progress of a patient can be a long road. More than anything, PTAs should have an encouraging nature to better help their patients’ progress. Not to mention the fact that PTAs are on their feet almost all day. You have to have the ability to stand and move for long hours at a time!

So You Want to Be A PTA: How to Get There

Most states require physical therapy assistants attend a PTA program and obtain an associate’s degree. These programs are usually only two years long, but they include a significant amount of training. You’ll gain both classroom and hands-on experience. Unless you plan to work in Hawaii, you will also have to get licensed (Hawaii is the only state that does not require this). You can get licensed by attending a PTA program as well as completing and passing the National Physical Therapy exam. Here at OpenSesame we also have a few courses to help you on the road to becoming a PTA! Check out these courses on ethics and professional responsibility for physical therapist assistants:

Image Credit: Henglen and Steets via Corbis Images

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Course of the Week Highlight: Dealing with Generational Issues in the Workplace https://www.opensesame.com/site/blog/course-week-highlight-dealing-generational-issues-workplace-0/ https://www.opensesame.com/site/blog/course-week-highlight-dealing-generational-issues-workplace-0/#respond Wed, 13 Aug 2014 16:05:58 +0000 /site/?p=1922 Have you ever felt disconnected from an older boss or younger employee? Sometimes it can feel like there’s a fundamental communication difference between different age groups that can’t be overcome. Generational differences is a hot topic in workplaces across the country, and experts say that there are now five generations in the workplace. Understanding how... Read more »

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Have you ever felt disconnected from an older boss or younger employee? Sometimes it can feel like there’s a fundamental communication difference between different age groups that can’t be overcome. Generational differences is a hot topic in workplaces across the country, and experts say that there are now five generations in the workplace. Understanding how to effectively communicate with every generation is incredibly important for any efficient, productive workplace.

This week’s featured courses offer a variety of strategies, tricks, and plans for improving communication despite generational differences. Whether you want to impress a boss, communicate more efficiently with your team, or increase productivity, these courses are the perfect guide!

One of the most important reasons to improve communication between generations is to create better teams. With five generations in the workplace, there are bound to be team members of all ages. This course focuses on teambuilding from the perspective of both older and younger team members. By the end of this training, your team will be able to understand each other and build upon each others strengths. Your younger employees will understand why their older counterparts act the way they do and how to effectively work with them, while your older employees will better understand how to manage, communicate with, and train the younger employees. In under 2 hours, this course guarantees that your cross generational teams will be more effective than ever.
 
With so many generations in the workforce, there’s a lot of variation in communication styles. Professional etiquette is an important business skill, but basic communication skills are often overlooked. Luckily, with this Communication, Generations, and Etiquette Bundle, you will learn generational differences in communication and apply that knowledge to increase your professional etiquette. In the Generation Y course, learn how to thrive as a young person in an intergenerational workplace. In the Communication Styles course, identify your own communication style and discover how best to communicate with others. In the Professional Etiquette course, apply your knowledge of generations and communication to fully improve your etiquette. These three courses will make you a more effective worker, as well as increasing your networking, negotiation, and communication skills with different generations.
 
Understanding the mindset of each generation in the workplace minimizes conflict and increases productivity. You can play to your strengths if you understand your generational personality, as well as identifying how you interact with other generations. Optimizing Generational Effectiveness in the Workplace is the perfect course for any worker who wants to understand their role in the workplace, as well as any manager who wants to manage to his team’s strengths. Want to achieve a better understanding of effective communication for every age group? This course is for you!

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Tips (and Inspiration!) to Simplify Your Life https://www.opensesame.com/site/blog/tips-and-inspiration-simplify-your-life/ https://www.opensesame.com/site/blog/tips-and-inspiration-simplify-your-life/#respond Tue, 12 Aug 2014 16:14:17 +0000 /site/?p=1923 Life is really simple, but we insist on making it complicated. -Confucius We all strive for a simpler life. There are numerous articles, advice books, tv spots, etc. sharing ideas, techniques, and secrets about how to simplify your life. That doesn’t mean people actually take advantage of any of these tools or strategies. So, to get... Read more »

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Life is really simple, but we insist on making it complicated. -Confucius

We all strive for a simpler life. There are numerous articles, advice books, tv spots, etc. sharing ideas, techniques, and secrets about how to simplify your life. That doesn’t mean people actually take advantage of any of these tools or strategies. So, to get a more personal and realistic touch, we decided to ask around to find out what real people do in our community. This blog post is an aggregate of the tools and strategies people use in their daily lives to simplify home or work, or any combination of the two! Taking the classic “ask a friend” approach we’ve discovered a few great tools and tricks you can easily integrate into your life!

Egg Timer. I use it to make sure the time I’m at my desk is spent at full capacity. People become more and more unproductive the longer they work. It’s a super obvious point, but I feel like people who work in large corporate offices generally lose productivity because they don’t want to get up every hour and recharge because their bosses or co-workers might judge them. Personally, I know that I operate in 60 minute cycles. This means that for 60 minutes, I work hard and focus on one specific task and when the timer runs out, I leave my desk (unless I’m in a meeting) and literally lay down, do some pull-ups, walk around, etc for 10-15 minutes then start the process over. -Maximus Kang, OpenSesame

As you simplify your life, the laws of the universe will be simpler; solitude will not be solitude, poverty will not be poverty, nor weakness weakness. -Henry David Thoreau

Hardly original, but I live by my calendar and my “To Do” list… at the end of the day I like to review my calendar for tomorrow, so that I know what’s coming up. And I also write my To Do list for tomorrow with my top priorities for the day. -Abby Miles, OpeneSesame

Everything should be made as simple as possible, but not simpler. -Albert Einstein

This may sound heartless! But, saying no when people ask for favors or help if the outcome is not personally important to me (which might include helping a friend or doing something for charity) or in line with a personal goal. -Kelly Meeker, via LinkedIn

Besides the noble art of getting things done, there is the noble art of leaving things undone. The wisdom of life consists in the elimination of non-essentials. -Lin Yutang

I am a big fan of the Mynd calendar app (http://mynd.me/#/) for iOS. It ties me in to my Reminders, to my gmail calendar(s), to LinkedIn (so their public profile can be linked to my appointments), and to Evernote so I can add more information and keep it stored in the Cloud. It also learns about my driving/travel and can tell me when I have to leave for appointments or meetings. There is a premium service but even the basic functionality is impressive. -Mark Sheppard, Shift eLearning

It is the sweet, simple things of life which are the real ones after all. -Laura Ingalls Wilder

To simplify my life, I plan obsessively. I use multiple calendars (home, work, shared with others) both on my computer and on several whiteboards. Knowing what I have coming up in the next couple months helps me relax and take things as they come. I leave some space for last minute events, of course, but having major things planned works best for me! Most of my planning goes into races. I run and do triathlons, and knowing when those are coming and what I need to do to prepare is really helpful. -Kate Cornelius, OpenSesame

A little simplification would be the first step toward rational living, I think. -Eleanor Roosevelt 

I use Basecamp to organize and track projects. It’s a very simple and easy to use tool compared to MS Project. In addition, it tracks email replies by project and that way I leave my work email for regular admin duties. -Karla Forti, Via LinkedIn

In anything at all, perfection is finally attained not when there is no longer anything to add, but when there is no longer anything to take away. -Antoine de Saint-Exupery

I recently moved my calendar digital because I simply couldn’t keep track of my physical calendar, so it has never been much help to me. The way to get around this was of course, digitizing. I never let my iphone out of my site and thus am never without my calendar. This app combines my built in phone calendar with my Google calendar. I have multiple calendars added to my Google calendar that are a variety of colors, so I can tell what type of activities I have coming up each day, week, or month. Green is social, blue is work. It’s easy to stay organized when my calendar is constantly attached to me. -Anna Taylor, OpenSesame (that’s me!)

Live simply so that others may simply live. -Mahatma Gandhi

It looks like we all love our calendars and apps! How do you simplify your life?

Image: Robert Benner via flickr

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Top 3 Tips for the Business Side of Manufacturing https://www.opensesame.com/site/blog/top-3-tips-business-side-manufacturing/ https://www.opensesame.com/site/blog/top-3-tips-business-side-manufacturing/#respond Tue, 12 Aug 2014 00:00:00 +0000 /site/?p=1924 Working in manufacturing doesn’t mean you’re just dealing with materials all day long. Like any other business, manufacturing companies require the cooperation of many departments in order to be successful. We often don’t consider these other departments when we think of manufacturing. However, these companies involve a complicated organizational infrastructure and a comprehensive sales side.... Read more »

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Working in manufacturing doesn’t mean you’re just dealing with materials all day long. Like any other business, manufacturing companies require the cooperation of many departments in order to be successful. We often don’t consider these other departments when we think of manufacturing. However, these companies involve a complicated organizational infrastructure and a comprehensive sales side.

These 3 tips can help you achieve your manufacturing business goals, support your employees, and improve your sales.

1. Understand Your Company’s Organizational Behavior

Manufacturing companies involve a complex infrastructure with many different types of relationships. In order to have a successful business, it is crucial to understand how individuals and teams work together. This is just as true for employees as management. Training everyone in these important factors and helping them understand why organizational behavior matters is of utmost importance. This course describes organizational behavior as a systematic study and helps employees apply their knowledge within the organizations where they work.

2. Maximize the Benefits of your Company’s Structure

A manufacturing company is successful to the extent that it is centralized and formalized. Key elements of company structure include levels of hierarchy and various types of departmentalization. Not only do these factors affect employee’s organizational behavior, but also their attitudes toward their work by helping them feel confident about their tasks and providing support. Learn to maximize the benefits of company structure in the manufacturing industry by understanding these roles and developing mechanistic and organic structures. This course is specifically designed for employees of manufacturing companies and will help them take advantage of a streamlined structure.

3. Set and Manage your Sales Goals

So you make a bunch of products, now what? Sales! Manufacturing companies especially rely on a strong sales team to promote and distribute their products. This training course will help you set and manage your sales goals to achieve the desired number of sales. You will learn to identify to the key elements that drive results and income. You will also identify the difference between salaried jobs and commission jobs, as well as performance indicators that incentivize sales.

A successful manufacturing company involves a lot more than just machinery. Managers and other employees must organize workers, oversee productions, and manage sales. It is also important to master a variety of other important topics including conflicts in the workplace and entrepreneurship in order to be successful in manufacturing. The opportunities are endless, and OpenSesame’s training courses will help.

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8 Apps to Simplify Your Life https://www.opensesame.com/site/blog/8-apps-simplify-your-life/ https://www.opensesame.com/site/blog/8-apps-simplify-your-life/#respond Mon, 11 Aug 2014 00:00:00 +0000 /site/?p=1925 Riding on the heels of National Simplify Your Life Week (we were so stressed, we missed it! Clearly we need this), we’ve got a whole week of posts dedicated to helping you do just that—simplify your life. Striking the perfect work/life balance can seem like an impossible task. We’ve covered apps to help you boost... Read more »

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Riding on the heels of National Simplify Your Life Week (we were so stressed, we missed it! Clearly we need this), we’ve got a whole week of posts dedicated to helping you do just that—simplify your life. Striking the perfect work/life balance can seem like an impossible task. We’ve covered apps to help you boost productivity and the Top 100 Tools for Learning; this time, I’m focusing on the apps to help you in your life outside of work. Whether it’s to-do’s, grocery shopping, financial management, or goal management, these apps have your back.

Groceries

Price: Free (App Store, Google Play, Amazon)
“The must-have shopping list that makes your life easier.”
With Ziplist, you can search for recipes and then add ingredients into your shopping list quickly and easily. The smart list groups items by aisle to get you in and out of the store in record time. You can set regular items to repeat, scan barcodes, and share with family and friends (perfect if you take turns running errands!).
 

Maps

Price: Free (App Store, Google Play, Windows Phone Store)
“Get the best route, every day, with real–time help from other drivers.”
Waze claims to help you “outsmart traffic,” and I can personally attest it does! Using data gathered from other Waze users, the app alerts you to traffic issues (accidents, bridges out (super helpful here in Portland!), other hazards/congestion) and redirects you to the best alternative route. You can add friends and connect with other drivers; don’t forget to change your Wazer to match your mood!
 

Content Curation

Price: Free (App Store, Google Play)
“Read more, know more.”
This is my go-to app for perusing blogs, news, and other articles. I don’t have time to click through dozens of sites, but I can spend a few minutes a day reviewing the top headlines on Feedly! I have an account for both work and personal with relevant sites aggregated in each. Add your own sites, or let Feedly suggest sites and topic to follow.
 

Finance

Price: Free (App Store, Google Play, Windows Phone Store, Amazon)
“It’s easy to understand what’s going on with your money.” Mint is a lifesaver for those with multiple bank accounts, credit cards, mortgages, investments, and other financial obligations (and those who need budgeting help!). Simply add your account details and Mint keeps track of due dates, account activity, and more for you. You’ll get snazzy weekly summaries and tons of great data within the app. Instead of logging in to every account, make it easy and log in once to see all of your financial info!
 

Loyalty Cards

Price: Free (App Store, Google Play)
“Tame your cards.”
Simply scan in your loyalty cards (or type in the number!) and this app organizes and remembers them all. No more crazy keychain (I’m so guilty of this!). You’ll also find coupons and savings from the brands and stores you enter. Since we rarely leave the house without our phones, you’ll never be without your loyalty cards when you need them.
 

To-Do List

Price: Free (App Store, Google Play, BlackBerry World)
“The best way to manage your tasks.”
Manage reminders in Evernote, add tasks with Siri, sync with Gmail, Twitter, and more—what can’t this app do? Keep your task list super organized with Remember the Milk…you’ll never forget the milk (or anything else!) again.
 

Reading

Price: Free (App Store)
“Meet your next favorite book.”
I’m forever forgetting the books I’ve read and whether I liked a particular novel and author. Goodreads is the solution. Keep lists of books to read, books you’re currently reading, and books you’ve read, along with ratings and comments. See what friends are reading and get suggestions for what to read next.
 

Goal Tracking

Price: $2.99 (App Store)
“Commit is a simple app that helps you form habits to learn or practice something every day.” Simply set a goal (“I will write every day.” “I will workout at least once a day”) and Commit will check in with you to see whether you’ve accomplished your goal. You’ll begin to create a visual chain of days in which you’ve met your goal…you won’t want to break it!
 
Do you use any of these apps? What do you think? Did we miss your favourite? Let us know what helps you simplify in the comments!

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E-Waste: The Dark Side of Manufacturing https://www.opensesame.com/site/blog/e-waste-dark-side-manufacturing/ https://www.opensesame.com/site/blog/e-waste-dark-side-manufacturing/#respond Sun, 10 Aug 2014 00:00:00 +0000 /site/?p=1926 We live in an era where technology advances faster than our lawns grow. If you have heard about the iPhone 6, or the 5, or the 4, etc. you’re no stranger to the fact fancy new tech products come out every single year. But where does all the old stuff go? Chances are you didn’t... Read more »

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We live in an era where technology advances faster than our lawns grow. If you have heard about the iPhone 6, or the 5, or the 4, etc. you’re no stranger to the fact fancy new tech products come out every single year. But where does all the old stuff go? Chances are you didn’t bury your flip phone in a backyard grave, but all of this outdated material has to go somewhere. This is just the tip of the iceberg of e-waste: discarded electrical devices and other harmful residuals from manufacturing.

Learn a little bit more about these risks and safety measures so your industry can maintain quality and avoid risks.

With developments in technology, light manufacturing no longer requires specialized workers such as blacksmiths, silversmiths, etc. This industry centers around goods with low values that are easy to transport. Thus, for little cost, companies can produce large quantities of product. Seems great, right?

Unfortunately, there are many potential hazards related to manufacturing that we must be aware of. In particular, the manufacturing of electronics involves large amounts of toxic waste that can be quite harmful if not disposed of properly. Firstly, manufacturing employees in the modern era should have a safety plan that is simple and easy to follow. This course introduces the importance of a safety plan, helps develop a plan, and introduces how to identify information on labels that can be crucial to safety.

Electronics manufacturing can also be harmful due to the release of of lead or chemical waste in soil. It is therefore extremely important that light industry workers dispose of waste properly. E-waste involves toxic substances that can have an extremely harmful impact on human health and the environment if not properly handled. Many countries outside of the United States also deal with this problem. The Indian government, for instance, emphasizes the regulation of e-waste due to the large amount of waste from developed countries.

Fortunately, the U.S. Environmental Protection Agency is working to encourage recyclers to meet specific standards to safely manage and recycle electronics. Certified companies work to meet strict environmental standards to reduce environmental and health impacts. Companies are increasingly using reusable and refurbishable equipment to save energy and limited resources. If you’re looking to incorporate green engineering into your company, these training courses provide an excellent foundation Introduction to Sustainable Green Engineering Part 1 Course and Introduction to Sustainable Green Engineering Part 2 Course.

Aside from hazards communication and greening your manufacturing, training courses can help communicate hazards and help employees remain aware in order to proactively follow safety precautions. This condensed safety bundle will introduce potential dangers that employees should be aware of in the manufacturing industry. Though manufacturing has become easier, maintaining our world and our livelihood becomes more and more challenging, and it is still up to us to ensure safe waste disposal to save our environment and ourselves. Educate your employees today to green your manufacturing and keep everyone safe.

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Meet Content Specialist Max! https://www.opensesame.com/site/blog/meet-content-specialist-max/ https://www.opensesame.com/site/blog/meet-content-specialist-max/#respond Fri, 08 Aug 2014 22:17:28 +0000 /site/?p=1927 OpenSesame’s dedicated blog readers may find my face familiar. I am part of the content team at OpenSesame, actively building and maintaining our seller community on the marketplace. I joined OpenSesame two years ago in 2012, and I am continuously amazed by the amount of engagement and growth in the elearning space. Prior to joining... Read more »

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OpenSesame’s dedicated blog readers may find my face familiar. I am part of the content team at OpenSesame, actively building and maintaining our seller community on the marketplace. I joined OpenSesame two years ago in 2012, and I am continuously amazed by the amount of engagement and growth in the elearning space.

Prior to joining the company, I received a bachelors in psychology from the University of Nevada, Las Vegas. While in college, I held several part time jobs where I had to take elearning courses as part of my training. While I admit that taking sexual harassment training was not the most entertaining activity in the world, I learned the importance of compliance and professional development as a part of employee growth.

Learning is valuable for any professional, and I love to share my enthusiasm of learning with others. I take a lot of pride in furthering my own development as a young professional. Some of my most valuable development opportunities have included a three day body language and nonverbal communication course with Vanessa Edwards, reading “How to Win Friends and Influence Others” to practice Dale Carnegie’s theories at work, and pitching at Portland Start-Up Weekend. I collaborated with a group of entrepreneurs to launch one of PDXSW 2013’s winning companies: FreezePup, frozen treats for people and their dogs.

In addition to working at OpenSesame, I am also a professional actor and performer with more than 10 years of experience on the stage. I have appeared in productions with Broadway Rose Theatre Company, Lakewood Center for the Arts, and Idyllwild Arts Academy. Several of my favorite credits include Cats, Spamalot, and White Christmas. I will appear in The Rocky Horror Picture Show later this year in Portland, OR.

I am grateful to be a part of a fast growing company like OpenSesame. My colleagues and senior management are some of the most intelligent and bright leaders I’ve ever had the privilege to work with. Being immersed in OpenSesame’s development over the last few years is an invaluable experience, and I am excited to watch the company grow and flourish for years to come.

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Fastest Growing Jobs in America: Interpreters and Translators https://www.opensesame.com/site/blog/fastest-growing-jobs-america-interpreters-and-translators/ https://www.opensesame.com/site/blog/fastest-growing-jobs-america-interpreters-and-translators/#respond Thu, 07 Aug 2014 16:35:52 +0000 /site/?p=1928 Did you know there is a Starbucks at the base of the Great Wall of China? Even if you didn’t, it’s not hard to imagine. Not only is there a Starbucks in just about every country, various cultures are expanding and infiltrating foreign places in other ways. Exotic foods are readily available. Hop on a... Read more »

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Did you know there is a Starbucks at the base of the Great Wall of China?

Even if you didn’t, it’s not hard to imagine. Not only is there a Starbucks in just about every country, various cultures are expanding and infiltrating foreign places in other ways. Exotic foods are readily available. Hop on a plane and you can get anywhere in the world in a matter of hours. Students around the globe are increasingly required to learn several foreign languages. We live in a globalized world.

With so much cultural and linguistic mixing, it’s not hard to imagine that interpreters and translators are some of the fastest growing jobs worldwide. In fact, US News projects that this profession will grow 46.1 % between 2012 and 2022. Interpreters handle verbal communication while translators work with the written word. In the U.S., the most common positions are geared towards people fluent in Romance languages, German, and Russian, but lesser-translated languages give individuals more distinction for harder-to-fill positions. Deaf individuals call for an additional domain for interpreters who know American Sign Language.

On average, interpreters and translators make $22 per hour and can work wherever there is a need; such as in schools, hospitals, court rooms, and many times from home! The top interpreters and translators make about $91,800 per year. Sound pretty good? Many interpreters and translators are self-employed and enjoy a variable work schedule. Plus, these professionals enjoy daily interactions with others. I don’t know about you, but I would love a flexible but social job where I can speak a language I love.

So what does it take to become an interpreter or translator? The most basic requirement is fluency in both English and at least one other language. Though native speakers of more than one language may be perfectly qualified, a bachelors degree is highly recommended. Why? As we all know, language can be misinterpreted often and even slight nuances can greatly affect meaning. Interpreters and translators are responsible for keeping misinterpretation to a minimum. Thus, extensive training is crucial.

Aside from a bachelors degree, interpreters and translators must obtain a variety of certificates. Language and interpreter training can be just as effective as classes at universities. The American Translators Association and the International Association of Conference Interpreters offer various forms of certification.

Interpreters and translators who work in more specialized fields such as industry and technology need more specialized training and sometimes even a master’s degree.

So how do you prepare for examination tests to become an interpreter or translator? Master a second language! Living Language provides 42 courses on OpenSesame that cover a variety of languages at all different levels. Capturor offers language courses and tutoring systems that covers six language and includes over 20,000 interactive exercises. Altissia specializes in innovative, mobile language training so you can learn another language on-the-go.

If you are interested in becoming an interpreter or a translator, the world is at your fingertips. Use OpenSesame’s courses to master various second languages so you can pass your certification exams and reap the benefits of one of the fastest growing jobs of this decade. Who knows, maybe one day you will get to help some tourists order a caramel macchiato while visiting the Great Wall of China.

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Course of the Week Highlight: Simplify Your Life https://www.opensesame.com/site/blog/course-week-highlight-simplify-your-life/ https://www.opensesame.com/site/blog/course-week-highlight-simplify-your-life/#respond Wed, 06 Aug 2014 18:06:07 +0000 /site/?p=1929 Life is a balancing act. Balancing work, a social life, eating right, working out, alone time, hobbies, and a multitude of other things you want to do can seem pretty close to impossible. There are give and takes you have to handle everyday. Sometimes work has to come before a social life and hobbies before... Read more »

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Life is a balancing act. Balancing work, a social life, eating right, working out, alone time, hobbies, and a multitude of other things you want to do can seem pretty close to impossible. There are give and takes you have to handle everyday. Sometimes work has to come before a social life and hobbies before working out. The key to finding a balance in all this mess is simplifying. What does it mean to simplify your life? Simplifying your life is cutting through stress by organizing your life and figuring out what is most important to you. Our featured courses this week help you organize, prioritize, and communicate so that you are better able to get through the ever-present stresses of life.

Simplifying your life isn’t easy, and one of the biggest hurdles is a lack of prioritization and organization. When you are surrounded by work to do and throw yourself into different tasks haphazardly, it is easy to get overwhelmed and fail to perform important tasks or finish projects. Prioritization gives you a sense of control over your available resources. This 30-minute course featuring high quality audio narration and inline quizzes; it provides you with the tools you need to prioritise tasks and manage time effectively. Simplifying your life is easy when you’ve honed your focus to your core responsibilities and no longer allow unimportant tasks to drain your attention.

 
Have you ever spent an hour on a single email because it’s really important and you really want it to be read? This is a drain on your precious, and extremely limited, time. It allows other, sometimes more important, tasks to pile up and stress to skyrocket. Being able to write a business email quickly, easily, and without stress gives you the opportunity to refocus on what is important. Covering everything from making action items stand out to writing persuasive emails and striking a respectful tone, this 50-minute course prepares you to consistently write wow-worthy emails without the stress. Featuring job aids and reference materials, detailed content, and high quality audio narration, this course will help you give your emails the attention they deserve without the drain on your time.
 
You have ideas, and sometimes you sit around and think about them and how great they are and how much they would help your home or workplace. But does anybody know about your ideas or methods? This four-part series prepares you to improve your communication and unleash your creativity and problem solving into the workplace. Instead of wasting time reinventing the wheel, your company could be better utilizing the skills of employees. This improves efficiency, which decreases stress, which makes your workplace a more productive, positive place. In 24 minutes of video and inline quizzes, this series gives you the tools to simplify your workplace quickly and easily.

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MOOCify Your eLearning Content https://www.opensesame.com/site/blog/moocify-your-elearning-content/ https://www.opensesame.com/site/blog/moocify-your-elearning-content/#respond Tue, 05 Aug 2014 17:53:28 +0000 /site/?p=1930 More than a fad, it appears MOOCs (Massive Open Online Courses) are here to stay. In 2013, more than two hundred universities created 1,200 courses for ten million students across the globe. Hailed as a revolution in the education industry, MOOCs have provided an avenue for millions of students to explore everything from data science... Read more »

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More than a fad, it appears MOOCs (Massive Open Online Courses) are here to stay. In 2013, more than two hundred universities created 1,200 courses for ten million students across the globe. Hailed as a revolution in the education industry, MOOCs have provided an avenue for millions of students to explore everything from data science to behavioral economics and biotechnology. The opportunities and benefits provided by the MOOC model, however, aren’t solely limited to college pupils and institutions of higher education. The time is ripe for not only students, but also companies to take advantage of the MOOC model and transform corporate training from a limited, one time experience to a sustainable, distributed, and efficient system of learning. Fortunately, elearning makes it easy to make the leap to accessible and continuous learning.

Defining MOOC Model and the Value of eLearning 

Just like institutions of higher education, efficient and effective learning systems should be of paramount importance to corporations. Companies need to overcome current shortcomings and ensure their employees stay continually updated with the latest techniques, tools, software, and regulations to remain productive. MOOCs played a critical role in revolutionizing higher education by making it more accessible and affordable for students throughout the globe. By incorporating the benefits of MOOCs, elearning has an equal opportunity to transform and improve the current state of corporate training!

Massive

Unlike other types of training, MOOCs and elearning courses are not restrained or limited by space. Any number of employees can participate and learn from an elearning course simultaneously. Additionally, elearning courses can be easily translated to multiple languages, which is especially useful for large companies employing workers in multiple countries. As a result, elearning can help companies provide cost effective training for a large number of its employees!

Open and Online

Just like with MOOCs, anyone with an Internet and permission to enroll in an elearning course can access the material and course content at any time. Many courses are even mobile compatible. By being primarily online, elearning courses are able to be accessed at any time which allows employers to easily spread out and distribute the influx of knowledge over several weeks instead of cramming all of the information into one or two sessions. Employees can also regularly review the knowledge in the future to prevent skill decay. In addition, elearning is:

  • Extremely convenient for employees. Employees can easily access courses at almost any preferred time. Furthermore, the accessibility prevents almost all time conflicts between work and training so employees can remain productive. 
  • Cost-effective. Like MOOCs, elearning courses can usually be accessed at low costs. Since elearning does not usually involve the production of physical materials or require constant involvement of instructors and staff, elearning courses can be relatively cost effective, especially if purchased in bulk. 
  • Relevant. If any techniques or technologies have changed recently, elearning course can be modified easily and quickly to provide employees with the latest information and knowledge concerning the subject.

elearning can help companies provides more cost effective training, more availability options for employees, and more distributed and spread out training.

Course

Many MOOCs are taught by esteemed professors with decades of experience. Similarly, since certain companies specialize in the creation of elearning content for specific areas, they are well versed in designing programs based on the latest effective learning studies and practices to maximize an individual’s learning experience. Just like traditional courses, elearning courses contain a variety of important features. While the characteristics of a course can vary significantly, critical features include:

  • Learning objectives. As discussed before, learning objectives serve as essential goals to help learners stay focused, prioritize critical areas, assess progress, and remain motivated. 
  • Pre-assessments and Post-assessments. By quantifying the difference in test scores, post-assessment and post-employment, employers can accurately quantify the growth in knowledge and skill.

Courses can also include other important aspects such as job aids, reference materials, simulations, and games to promote interaction and augment learners’ experiences. In conclusion, course features can help employees identify key goals, validate knowledge gain, and increase training engagement and interaction.

For further information about creating effective and long-term training programs with elearning, be sure to check out our free ebook, “On the Right Track: Designing Training Programs That Last.” The ebook explains the value of “training tracks”, which are similar to the layout of a MOOC. Learning takes place over several courses that build on one another. The learner is given time to take courses at their own pace, as well as apply the knowledge acquired in a practical capacity.

Achieving a MOOC structure isn’t a big leap if you are currently using or planning to use elearning courses. eLearning already lends itself to being massive, online and in a course format. With a little bit of planning and a set of guiding objectives, companies can create the self-guided, collaborative format made so popular by MOOCs.

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eLearning 101: How to Make an eLearning Course (Updated!) https://www.opensesame.com/site/blog/elearning-101-how-make-elearning-course-updated/ https://www.opensesame.com/site/blog/elearning-101-how-make-elearning-course-updated/#respond Mon, 04 Aug 2014 16:29:49 +0000 /site/?p=1931 From the workplace to the schoolroom, more and more learning is taking place online. If you’re an educator, trainer or subject matter expert, you have an opportunity to develop new customers and audiences by developing online content that is accessible to anyone, anytime. But if you’re new to the online learning world, even the terminology... Read more »

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From the workplace to the schoolroom, more and more learning is taking place online. If you’re an educator, trainer or subject matter expert, you have an opportunity to develop new customers and audiences by developing online content that is accessible to anyone, anytime.

But if you’re new to the online learning world, even the terminology can be daunting! What’s an authoring tool? SCORM? An LMS? Don’t worry. We’re here to unlock the language and techniques of online learning for beginners.

The Vocabulary: Learning Management Systems, SCORM, Tin Can and the Experience API

Before you get started building elearning courses, you need to learn some key vocabulary. Let’s start with SCORM. The sharable content object reference model (SCORM) is a software standard that governs how course files communicate or report information to learning management systems.

Since the late ‘90s, SCORM has been the software standard of choice to ensure that any elearning course will play on any learning management system. That brings us to our second piece of key vocabulary: What is a learning management system? A learning management system (LMS) is a software platform that delivers, plays and tracks training content.

Companies, organizations and educational institutions use LMSs to deliver online learning to students, employees and other learners. As a course developer, you don’t need an LMS, but you’ll probably need to ensure that your courses can work in your customers’ LMS.

In the last few years, the folks at Rustici Software (already leading experts in SCORM) have worked with many partners and stakeholders in the elearning industry to develop a new standard, known as TinCan or the XAPI, that widens the scope of how online learning content can be managed and tracked by institutions and organizations. Not yet in wide use, it’s still wise to learn about XAPI to make sure you’re ready to stay on top of emerging technology.

eLearning Authoring Tools

If you’re seeking a straightforward way to develop an online course that will be usable in a wide range of learning management systems, your best bet is to purchase an elearning authoring tool. The gorillas in the e-learning development room are Articulate Storyline and Adobe Captivate—both are tools that create interactive learning experiences with a variety of content types and media. For example, you can start from scratch and build content in either of these tools or you can import PowerPoint presentations, videos, and images and use these tools to create interactive objects, add audio and export a variety of formats, including SCORM.

While these two tools are the most common in the marketplace, there are many other excellent elearning authoring tools include Lectora, Claro, and Litmos. Most tools offer a free trial period, so take advantage of that opportunity to make a few test courses before you commit to a purchase.

One final note on authoring tools: Increasingly, customers expect online training courses to be accessible on mobile devices like iPads, iPhones and other smart devices. While on the service this sounds simple, it’s not: Apple’s iOS does not support Flash, and historically many elearning tools have used Flash to support interactions in courses. As you make a decision on what authoring tools might work for you, ask questions about mobile compatibility and other features your tool might support.

Video in eLearning

With the widespread availability of low cost video production tools and high speed internet access, many elearning creators are using video as the cornerstone of their online courses. eLearning authoring tools will generally enable you to embed video clips as components of an interactive training course. In addition, OpenSesame has developed a SCORM video player that converts any video files to SCORM-trackable elearning courses.

This means simple videos can become elearning assets even in the most complex learning management system. Interested in creating video-based elearning courses? Simple cameras are affordable—and sometimes as common as the phone in your pocket.

Teaching from software tools? Interested in building screen capture like Khan Academy? There are lots of low-cost and free tools for screen capture and audio, including Camtasia, Quicktime, Snagit, and Screenr.

Need to edit your videos? Camtasia will do the trick, or on a Mac you can use iMovie (comes with your computer!) to edit together clips of video and add audio. Need to convert different video formats? Try the free, open-source Handbrake for all of your video file management needs.

Reusable Resources

For elearning developers who are pressed for time and resources, there are hundreds off-the-shelf and stock design resources to help you create high quality online courses expediently. Some favorites:

  • Videos: Check YouTube and Vimeo for video clips to embed in your courses. You can also use Gickr to make your own animates GIFs (thanks to Stevie Rocco for the tip on Gickr!). 
  • eLearning templates: Articulate offers tons of great course templates, icons, backgrounds and other images for free. The eLearning Brothers have course templates and Flash-based game templates and DIY eLearning offers customizable Flash interactions, too. Many authoring tools come with templates, so check with your authoring tool vendor to find out what resources are available! 

Find Your Community of Practice

Finally, the absolute best resource for joining the elearning community is the community itself! eLearning professionals have blogs, Twitter accounts, online chats and hundreds of other ways to interact with peers and learn. Here are a few ways to get started:

  • If you’re an Articulate user, get started participating in the E-Learning Heroes forum for to ask questions and learn from others. 

We hope we’ve give you the vocabulary and tools you need to get started! We look forward to seeing you join the elearning community on OpenSesame.

Do you have resources, ideas and communities you’d recommend? Share them in the comments!

Further reading:

Tools For Freelance Instructional Designers
How to Create Great eLearning Courses
Primer on SCORM Settings

More suggestions? Please share in the comments!

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How to Write the Perfect Guest Post for OpenSesame https://www.opensesame.com/site/blog/how-write-perfect-guest-post-opensesame/ https://www.opensesame.com/site/blog/how-write-perfect-guest-post-opensesame/#respond Fri, 01 Aug 2014 00:00:00 +0000 /site/?p=1932 So you want to write a dynamic, thought-provoking, and absolutely fascinating guest post for OpenSesame? We believe guest posts provide a unique opportunity for us to highlight new trends in the elearning industry, focus on new perspectives from elearning professionals, and evaluate new approaches to online training. At the same time, we also want to... Read more »

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So you want to write a dynamic, thought-provoking, and absolutely fascinating guest post for OpenSesame? We believe guest posts provide a unique opportunity for us to highlight new trends in the elearning industry, focus on new perspectives from elearning professionals, and evaluate new approaches to online training. At the same time, we also want to ensure our blog continues to be a cornerstone of the elearning community containing only the most engaging, informative, and exciting content for our readers. In order to paint a better picture of what we’re looking for, we created this quick 3 step guide for crafting an exceptional guest post!

Step 1: Understanding the Basics

Guest posts on OpenSesame should:

  • Be 250-500 words long
  • Include any relevant images as attachments in your email
  • Contain a short author biography (1-3 sentences) with a professional headshot
  • Include any links to research or courses. If you are a seller, we will link to your seller profile to promote your courses listed on the site.

We prefer inquiries that include several pitch ideas and/or first drafts of posts. Please attach this information along with a short paragraph describing yourself and the topic of your post.

Posts on our blog MUST be original content not published elsewhere on the web. This is to ensure the best SEO value.

Additionally, you should be aware that OpenSesame’s editorial calendar is planned out many weeks in advance. As a result, you shouldn’t create a post about a time-specific event.

Step 2: Refining Your Idea

Creating a post that meets the minimum requirements doesn’t guarantee it will be posted. Guest posts on OpenSesame should be original, engaging, concise, and informative and should be about relatively broad topics, trends, and ideas related to the elearning industry. Here’s a few quick tips to refine and improve your potential guest post idea.

  1. Understand our audience and what they love! Though it seems fairly obvious, you should be familiar with our content and audience. Browse through our blog and take note of recent posts, interesting comments, and popular ideas. The best way to identify subjects we are interested in is to examine topics we frequently post about!
  2. Create a compelling header and introduction paragraph. First impressions are everything. Grab your reader’s attention with a thought-provoking and engaging headline before delving into an informative and equally interesting introductory paragraph.
  3. Don’t be afraid to reference and link to other sources. This is especially important if you mention an interesting statistic or recent news story. By linking to other trustworthy websites and articles, you enhance the credibility of your writing and provide an additional source for your reader to explore if they interested and seeking further information about a certain subject.
  4. Encourage readers to interact! Don’t be afraid to try and start a conversation with our readers. Include a short call to action at the end of your blog post and ask them what they think about the subject. Our readers love to comment, just make sure to respond in a timely manner!
  5. Proofread properly and thoroughly. Before sending your blog post to us, you should proofread it multiple times with multiple people. After the first time you edit your post, try printing your blog post and proofreading it with red pen. By utilizing different editing methods, you are more likely to catch hard to spot grammatical errors.

If you are searching for examples of strong guest blog posts on OpenSesame, be sure to check out Effective Training Visuals—Organizing for Perception, the first blog post in the Effective Training Visuals series by Convergence Training. Also read this excellent post on Planning Your OpenSesame Training Course by Sharlyn Lauby.

Step 3: Reviewing Our Feedback

Please send your inquiries, drafts and ideas to our Marketing Team at blog@opensesame.com. We will review your draft and provide you with valuable feedback. Revise your post, send it to us again, so we can get it scheduled on our calendar and post it.

If you have any further questions or inquiries, ask away in the comments section! We’re looking forwarding to receiving and posting some extraordinary guest posts in the future.

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Fastest Growing Jobs in America: Genetic Counselors https://www.opensesame.com/site/blog/fastest-growing-jobs-america-genetic-counselors/ https://www.opensesame.com/site/blog/fastest-growing-jobs-america-genetic-counselors/#respond Thu, 31 Jul 2014 16:40:37 +0000 /site/?p=1933 Have you heard of a genetic counselor before? There’s a chance you have, but if you’re like me and haven’t, read on to find out more! You’ve probably heard of a geneticist, and I can almost guarantee you know what a counselor does, but the merged field that creates genetic counseling is an industry not... Read more »

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Have you heard of a genetic counselor before? There’s a chance you have, but if you’re like me and haven’t, read on to find out more! You’ve probably heard of a geneticist, and I can almost guarantee you know what a counselor does, but the merged field that creates genetic counseling is an industry not as widely familiar. According to the Bureau of Labor Statistics, the genetic counseling industry is predicted to grow at a rate of 41% between 2012 and 2022, with an average starting salary of $56,800.

Most people are familiar with the idea that you don’t just inherit material possessions from your family, but you often inherit diseases through your genes as well. Knowing this can influence your life in two major ways: on the one hand you’re probably much more aware of warning signs and preemptive measures you can take. On the other hand, even though it might not be a the biggest surprise in the world to hear you’re the eighth woman in your family to develop breast cancer, until you’re diagnosed you’ll probably spend a lot of time worrying and stressing about whether or not you will inherit diseased genes. Here’s where genetic counselors come into play.

What is a genetic counselor?

A genetic counselor is a medical professional who has unique graduate degrees and experiences in both the medical genetics and counseling fields. They specialize in helping people understand and work with the medical, psychological, and familial implications of their family genetics.

A professional guide to navigating your genetic history and your medical future

Some of the work genetic counselors specialize in revolves around educating people about disease inheritance and interpreting family medical histories to identify the chance of disease occurrence or recurrence. They also help raise awareness about testing, management, prevention, resources, and research to encourage people to be proactive with their lives. Like the name suggests, genetic counselors provide extensive counseling services to their patients, supporting them as they come to accept the risk or condition they may have and promoting informed choices in regards to handling their health.

Although a genetic counselor can be consulted about most anything relating to genetics, the specialty areas their services are most commonly used for are:

  • Infertility Genetics
  • Cancer Genetics
  • Cardiovascular Genetics
  • Cystic Fibrosis Genetics
  • Fetal Intervention and Therapy Genetics
  • Hematology Genetics
  • Metabolic Genetics
  • Neurogenetics
  • Pediatric Genetics
  • Personalized Medicine Genetics
  • Prenatal Genetics

Try it out!

Due to the increasing awareness of the genetic influence of certain diseases and conditions, the field of genetic counseling is expected to continue growing. To become a genetic counselor, you must pass a certification exam after receiving a master’s degree in Genetic Counseling from an ACGC accredited program. There are few undergrad major requirements, although genetic counselors typically have degrees in the medical sciences and healthcare related industries.

Whether you’re interested in becoming a genetic counselor yourself and want to test out the waters, or you are already a healthcare professional and want to acquire some new skills, try some of these simple courses to get a feel of genetic counseling and improve your interactions with clients. Don’t be a prisoner of your own genes, help yourself and others to get the needed advice and support.

Image Credit: Rick Gomez via Corbis

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Course of the Week Highlight: Stellar Presentations and Team Management https://www.opensesame.com/site/blog/course-week-highlight-stellar-presentations-and-team-management/ https://www.opensesame.com/site/blog/course-week-highlight-stellar-presentations-and-team-management/#respond Wed, 30 Jul 2014 00:00:00 +0000 /site/?p=1934 Have you ever been nervous to give a presentation or manage a meeting? You’re not alone. Seamless presentations take a lot of preparation. Not only do you have to engage your audience, but you also have to be prepared for trick questions and make sure your team sticks to the agenda. Luckily, there are tools... Read more »

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Have you ever been nervous to give a presentation or manage a meeting? You’re not alone. Seamless presentations take a lot of preparation. Not only do you have to engage your audience, but you also have to be prepared for trick questions and make sure your team sticks to the agenda. Luckily, there are tools to help you master the art of presenting and leading a group. From visual tips to answering trick questions, this week’s featured courses can help you practice many helpful skills for effective management.

Your host, Kelly Vandever, helps you master effective PowerPoint presentations. You will learn the basics of PowerPoint, as well as special tips and techniques for “powering up your PowerPoint.” Vandever introduces helpful hints including what not to do and why. She explains how you can incorporate research into your presentation to improve your powerpoint slides. This 3-hour course from Bigger Brains includes helpful videos that cover how to improve retention, how to incorporate emotion, the significance of using images, and the ideal way for using images in presentations. Master PowerPoint with this course so you can take full advantage of the software.

 

Presenters must identify and manage their audience’s reactions, especially when listeners misunderstand or disagree. Such miscommunications may be hard to anticipate. This course outlines tools to help presenters react positively to trick questions during a presentation. It overviews three golden rules for managing awkward situations including understanding what people want to hear and how to deal with awkward situations when they arise. This 30-minute course from Cegos includes audio narration, inline quizzes, video, and games to help you master effective communication.

 

Managing meetings effectively and productively takes a certain amount of skill. This 3-hour course from The Development Company LTD provides a practical approach to management through four interactive modules. Topics include the meeting cycle, key skills of a chair, calculating costs, the Bion Model, and developing an agenda. The course includes a full set of downloadable handouts and other helpful tips. Take this course to master managing a meeting effectively and meeting your objectives.
 

Whether developing beautiful, interactive visuals for your presentation or organizing a team during a meeting and maintaining focus, these featured courses can help you achieve your goals.

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Trump the Usage Slump: New eBook Coming in August! https://www.opensesame.com/site/blog/trump-usage-slump-new-ebook-coming-august/ https://www.opensesame.com/site/blog/trump-usage-slump-new-ebook-coming-august/#respond Tue, 29 Jul 2014 20:29:23 +0000 /site/?p=1935 Earlier this year, an OpenSesame customer asked me for marketing tactics we used when promoting our marketplace. Her company had recently purchased OpenSesame courses and was preparing to launch their first elearning initiative. She wanted to make sure the program was successful, and understood communication was going to play a key role. I shared a... Read more »

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Earlier this year, an OpenSesame customer asked me for marketing tactics we used when promoting our marketplace. Her company had recently purchased OpenSesame courses and was preparing to launch their first elearning initiative. She wanted to make sure the program was successful, and understood communication was going to play a key role. I shared a few of our marketing resources and, naturally, went in search of more.

Over the last several months, I have shared my findings through a six-part blog series on how to market your elearning programs internally. Whether you’re six months out from launching your program or six months into its release, these tips and tricks can be helpful in increasing engagement and communicating the value of your program.

Of course, the trouble with a blog series is many more examples and exercises have come to my attention that should be included. So, instead of making you wait each month for the latest post in the series, we’ve decided to compile all this helpful information into one place.

Next month, OpenSesame will release our fifth ebook, “Trump the Usage Slump: Tips for Marketing Your eLearning Program.” The book will expand on the topics covered through the blog series, as well as include exercises to help develop your marketing and examples to adapt for your company.

If you would like to receive early access to the ebook, simply fill out our short form. In addition to the ebook, you will also be given complimentary access to our recent webinar, which walks you through several of the exercises included in the ebook.

You can also review the blog series that inspired the ebook, and get started planning your marketing efforts today!

Part 1 – Start With Why
Part 2 – Finding Your eLearning Champions
Part 3 – Branding Your Initiative
Part 4 – Using Email to Market
Part 5 – Developing Signage
Part 6 – The Power of the Preview

Image Credit: Memphis CVB via Flickr

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A Fresh Look at Personal Branding https://www.opensesame.com/site/blog/fresh-look-personal-branding/ https://www.opensesame.com/site/blog/fresh-look-personal-branding/#respond Mon, 28 Jul 2014 00:00:00 +0000 /site/?p=1936 Shakespeare suggests in Act 1 of Hamlet through his character Polonius, who says to his son Laertes that the man should ‘trust in himself’ and ‘take care of himself first in order to be in a position to take care of others.’ I think this great advice is just as applicable today and especially as it... Read more »

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Shakespeare suggests in Act 1 of Hamlet through his character Polonius, who says to his son Laertes that the man should ‘trust in himself’ and ‘take care of himself first in order to be in a position to take care of others.’ I think this great advice is just as applicable today and especially as it relates to your personal brand.

Most people have a sense of their self and their reputation; however, it’s the most reputable people who actively manage their brand with others.

What is a Personal Brand and how do you manage it?

Your brand is the way you present yourself both on- and off-line. This includes both your physical self and also any profiles you may have on LinkedIn or Facebook. Here are two simple things you can do today to start thinking about your brand and increasing your brand awareness:

  1. Create your pitch with key content. What are your core messages? How can you hone your biography and background into a simple message?
  2. Clean up your presence on the web. Review your profiles and ensure they are consistent. Apply a coat of polish to your words and experience.

Your brand is what stays in the room after you leave. It is what people say about you. That said, you should always take active steps to remember that your brand is not about your job and what you do; rather, it is about YOU.

Dr. Celia Richardson is Vice President, Strategic Learning Solutions at Knightsbridge. Knightsbridge is a North American human capital solutions firm that truly integrates the expertise of finding, developing, and optimizing an organization’s people to deliver more effective solutions and better performance.

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How Your Company Can Use eLearning to Achieve Great Customer Service https://www.opensesame.com/site/blog/how-your-company-can-use-elearning-achieve-great-customer-service/ https://www.opensesame.com/site/blog/how-your-company-can-use-elearning-achieve-great-customer-service/#respond Fri, 25 Jul 2014 00:00:00 +0000 /site/?p=1937 Due to the bad reputation customer service can receive, many people dread having to call their service providers for fears of such a situation, which can have an adverse affect on your company. There are two ways in which this fear of customer service can be harmful to you and your company. The first reason... Read more »

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Due to the bad reputation customer service can receive, many people dread having to call their service providers for fears of such a situation, which can have an adverse affect on your company. There are two ways in which this fear of customer service can be harmful to you and your company. The first reason is if a customer has a need to call you but is afraid to, then you are unable to help them. The second reason is people will begin to associate customer service with bad interactions. This means even if you have a great customer service force in your own company, you will be adversely affected by the company that is making the news for bad customer interactions.

What can you do to remedy this situation? Make sure your employees are well-versed on appropriate customer service and customer interactions so they can ensure your company will be remembered for having good customer service.

What is Customer Service?

Before you can expect your employees to provide high quality customer service, they need to know what customer service is. Customer service is an essential aspect of any business and can be the difference between a one time purchase and a returning customer. In order to provide good customer service, your employees need to know the basics of what makes customers happy and loyal, how they can achieve customer satisfaction by meeting their expectations, and what turns customers away so they know how to avoid those practices.

Customer service is like most things in life; practice makes perfect and you learn from your experiences. But by making sure you and your employees understand the basics of customer service, you can help your employees build on those positive practices instead of creating negative ones.

It’s All About Tone

This may sound silly, but customer service must go beyond just the simple “How can I help you?” questions and dives in deeper. As Help Scout explains, it’s all about tone. For example, take a look at the two questions “Is there anything else I can do for you today?” and “What else do you want?”. They’re asking the same thing, right? Correct, but the two questions are sending across drastically different messages due to the tone used. This is where you and your employees need to remember to err on the side of caution with the tone used in order to create great customer conversations and positive interactions.

How eLearning Can Help!

Making sure your employees know how to be great customer service reps is essential to the success of your business, but the training required to get that knowledge can be difficult to organize. For this reason, many companies let customer service training slip through the cracks and decide it is not important to exert effort over planning, but if your employees are going to interact with your customers then customer service training is a must. If you find corporate training to be too difficult to organize, you should take a look into elearning.

With elearining, your employees can take the training courses at whatever time is best for them, completely eliminating the difficult task of coordinating a time around multiple calendars. eLearning can also help you monitor whether your employees have taken the course or not, and allow you to oversee your employees progress, as many courses contain final assessments designed to measure knowledge retention. eLearning can also save you money by eliminating the need for an onsite trainer and being more engaging to promote knowledge retention, which will lead to your employees implementing the practices they’ve learned.

Remember, if your customers are happy, you can be happy too, so try out a few of these great courses on customer service and let us know how if you have any customer service tips or feedback by giving us a comment below!

Image Credit: Marcus Butt via Corbis

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4 Unbeatable Solutions for Retail Customer Service https://www.opensesame.com/site/blog/4-unbeatable-solutions-retail-customer-service/ https://www.opensesame.com/site/blog/4-unbeatable-solutions-retail-customer-service/#respond Fri, 25 Jul 2014 00:00:00 +0000 /site/?p=1938 You are doomed to face conflict. It sounds harsh, but it is the unfortunate reality for those working in customer service. No matter how excellent you are at your job, someone at some point is going to direct their anger toward you. The customer is not in fact always right and the responsibility for breaking... Read more »

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You are doomed to face conflict. It sounds harsh, but it is the unfortunate reality for those working in customer service. No matter how excellent you are at your job, someone at some point is going to direct their anger toward you. The customer is not in fact always right and the responsibility for breaking that news to them, and ensuring they leave happy and are willing to return, falls to you. Conflict resolution is a vital and undeniable part of the customer service role; luckily we’ve devised some tips to help you get through it.

These four solutions for customer service will help guide you down the path to better customer service and happier customer interactions.

1. Acknowledge their complaint

Customers come to you to be heard, and it is your responsibility to listen to them no matter how much you don’t want to. This doesn’t just mean you have to let them finish; you need to actively listen and acknowledge the validity of their problem even if you disagree. The worst thing you could do in a confrontation situation is invalidate what upsets them, leading to further frustration and losing their repeat business.

2. Neutrality is key

Work to solve the customer’s problems, but keep your opinions to a minimum. Once you’ve offered up your opinion you are personally invested and personally responsible. This also makes it easier to avoid taking confrontations with customers personally. Instead keep to the facts, offer empathetic support and actively listen.

3. Move the conversation to a private location

If a customer is angry or the conversation is getting loud, move it to a more private location away from curious ears. Try moving to an empty aisle or to a customer service desk. The last thing you want is a spectacle that distracts other customers and makes the conversation more awkward.

4. Don’t be afraid to call in backup

When a customer wants you to do something for them that you simply can’t do, don’t be afraid to call a supervisor. More often than not, customers are much more willing to accept a no from the boss than a no from an employee. If you can’t calm them, call someone who can.

A huge part of customer service is handling difficult situations. Learning to diffuse conflict requires training and practice because every confrontation with an angry customer will be different than the last. Corporate sales and customer service training are important because they provide a framework that can be used when wading through these interactions. When a customer service rep is facing down an angry customer, they’re on their own and help isn’t always available. Because of this, it is vital that they are armed with the tools and strategies they need to handle any situation.

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Fastest Growing Jobs in America: Industrial-Organizational Psychologist https://www.opensesame.com/site/blog/fastest-growing-jobs-america-industrial-organizational-psychologist/ https://www.opensesame.com/site/blog/fastest-growing-jobs-america-industrial-organizational-psychologist/#respond Thu, 24 Jul 2014 00:00:00 +0000 /site/?p=1939 Have you ever heard of an “industrial-organizational (IO) psychologist?” According to the Bureau of Labor Statistics this occupation is predicted to grow 53% between 2012 and 2022, making it the fastest growing career in the next decade, yet many people have never heard of it. With a median income of $83,580 a year, presence and... Read more »

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Have you ever heard of an “industrial-organizational (IO) psychologist?” According to the Bureau of Labor Statistics this occupation is predicted to grow 53% between 2012 and 2022, making it the fastest growing career in the next decade, yet many people have never heard of it. With a median income of $83,580 a year, presence and influence in the workplace is quickly growing for industrial organizational psychologists. Unfortunately, not all companies have the resources to hire an IO psychologist, but all companies could benefit from their help. What if I told you that you can create a simplified DIY industrial-organizational psychologist for your workplace?

So what is an industrial-organizational psychologist? This position applies principles of psychology to human resources, administration, management, sales, and marketing problems. They apply psychological principles to your workplace to solve problems and improve the quality of work life.

They are masters in issues such as:

  • Policy planning
  • Employee testing and selection
  • Training and developmental design
  • Improving management
  • Synthesizing work styles
  • Improving workplace productivity
  • Overseeing analysis

Do you need help in any of these aspects of your business? Do you feel you need an IO Psychologist but don’t have the resources or don’t want to hire another full-time employee? This role may be vital to your productivity and organization in the workplace, but if you know what you need to learn and have the right resources, you can experience many of the benefits of an IO Psychologist without having to hire one. If you can’t make the $83,580 investment, you can still improve productivity, morale, and management via select elearning courses available in our OpenSesame catalog.

While it is preferable to have an expert on staff, sometimes that simply isn’t possible. Here are some courses to help you DIY your company to success.

How Exceptional Managers Use Psychology to Develop Their Talent

Looking to design training and development, synthesize work styles, or improve how management handles employees with conflicting work styles? This course covers all that and more. These psychological perspectives on management will have you seeing big improvements in the functionality of your workplace with only small changes. 

How Managing Psychology Can Improve Workforce Analytics

I bet it will shock you to know there is psychology involved in the way we see data. This psychological course will change the way you handle data; including overcoming bias, handling influxes of data, sorting for relevance, and differentiating between the ‘what’ and ‘why’ in data. By the time you complete this course you will be able to better understand your data, improving both efficiency and accuracy. 

The Hiring Prophecies: The Psychology Behind Recruiting Successful Employees

Ever wonder why some employee and employer relationships work well while others fail miserably? This course will help you recognize bad fits in advance and prevent their hire in the future. If you want to strategize employee selection, understanding the ways employee relationships work is the key to success. Having the required skill set is only one factor in a much more complicated process for hiring. Understanding the psychology behind this process can help you wade through the endless list of candidates to select those who are best for your company culture. 

Psychology is a field often underestimated and overlooked but extremely applicable to all aspects of the business world. It saturates every part of life and every type of interaction and can be an asset in how you handle your business, no matter your situation. The ability to grasp the way people think and how people perceive situations makes it possible to improve productivity, morale, your understanding of analytics, how you view policy, how you hire, and so many other factors in your business. The better you understand the people who work for you, the more effectively they will be able to work for you. If you are a company needing help in any of these departments, give these courses a shot and watch the functionality of your workplace reach all new heights.

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Course of the Week Highlight: It's Getting Hot in Here! https://www.opensesame.com/site/blog/course-week-highlight-its-getting-hot-here/ https://www.opensesame.com/site/blog/course-week-highlight-its-getting-hot-here/#respond Wed, 23 Jul 2014 17:22:37 +0000 /site/?p=1940 Depending on your career, you may have had to deal with “heated” situations. No, we are not talking about an argument between you and your co-worker. Rather, have you ever had a job that required you to perform labor in the sun, work directly with heat or fire, or be hands-on with temperature devices? Occupations... Read more »

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Depending on your career, you may have had to deal with “heated” situations. No, we are not talking about an argument between you and your co-worker. Rather, have you ever had a job that required you to perform labor in the sun, work directly with heat or fire, or be hands-on with temperature devices? Occupations requiring work in high temperatures can cause heat exhaustion or dehydration. If one of your co-workers fell ill due to heat-related issues, would you know what to do? Other jobs depend on employees to work with heat and fire on a day-to-day basis. Are you aware of the precautions for “hot work” situations? Or, if you were asked to work with a bunsen burner, could you do it safely? Fortunately, if you answered “no” to any of these questions, OpenSesame has great courses that deal directly with sun and heat protection and practices to help increase your knowledge!

OpenSesame’s featured courses for this week are just some of the many we offer on dealing with heat. When you complete these courses, you will find you have a better grasp on heat-related health problems, heat protection in the workplace, and the essential science measures of heat and temperature. Check them out!

The end of July is just around the corner, and no matter where you live, you have most likely already experienced some intense summer heat. Hot summer days can be fun near the water, but in the workplace it can become a whole different story. In this course by 360 Training, you will learn about the dangers of working in abnormally high temperatures, whether that be indoors or outdoors. The Heat Stress Awareness and Prevention course will walk you through the actions you need to take if someone around you begins to suffer from heat stroke or heat stress, fainting, and dehydration. This one hour course will guide you with audio narration and offers in-course quizzes to teach the necessary precautions to take when working in the sun or strong heat.
 
Each year, fires and injuries occur when workers are not aware of adequate safety measures needed for conducting hot work. If your job involves doing “hot work,” i.e. cutting, welding, grinding, thawing pipe, hot riveting, torch-applied roofing, powder-driven fasteners, or other work that generates heat or sparks, you have certain responsibilities as an employee to keep accidents from happening. In the PS4-00612 Hot Work course by UL PureSafety, you will be exposed to material on OSHA standards of where hot work is and is not permitted, how to prepare an area for hot work, safety precautions of hot work, hot work permits, and emergency procedures in case of accidents. This helpful course uses 44 minutes of audio narration, games, in-course quizzes, and videos to inform you of necessary steps to take as an employee involved in hot work.
 
Many of us probably haven’t touched a bunsen burner since high school chemistry or are even aware of how to correctly read a thermometer when we are sick. Even if you do not work in a field that requires working in or with heat, learning the essentials of temperature, temperature scales, and thermometers can be useful for everyday life situations. This Essential Science: Heat and Temperature course will also introduce you to the more scientific side of heat and temperature, showing the correct techniques for using bunsen burners and explaining changes of state from solid to liquid to gas. This 45 minute course is fun and interactive with simulations and “experiments” for you to perform with just the click of your mouse.

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The Psychology of Storytelling: What Can eLearning Creators Learn from Star Wars? https://www.opensesame.com/site/blog/psychology-storytelling-what-can-elearning-creators-learn-star-wars/ https://www.opensesame.com/site/blog/psychology-storytelling-what-can-elearning-creators-learn-star-wars/#respond Tue, 22 Jul 2014 00:00:00 +0000 /site/?p=1941 In the last two post of this series, we discussed why stories present ideal contexts for learning and shared a helpful infographic about why elearning provides more effective training and improves retention. As a buyer of elearning, you want products that teach concepts effectively, and as a seller you want to offer content that rivals the best... Read more »

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In the last two post of this series, we discussed why stories present ideal contexts for learning and shared a helpful infographic about why elearning provides more effective training and improves retention. As a buyer of elearning, you want products that teach concepts effectively, and as a seller you want to offer content that rivals the best elearning products as the most effective, engaging, and fun courses.

As a seller, how can you incorporate stories and challenges into your course? As authors, George Lucas, JK Rowling, and J. R. R. Tolkien did something right. They created series, or sagas, that excite audiences and continuously prompt questions. Readers or viewers can’t wait to see what happens next. However, there are not many elearning courses that blend the best of a saga like Star Wars with the educational content of a top-notch lecture. Let’s examine what Star Wars did well and see how you can incorporate those components into your training.

Aside from the exciting action of the first scene of the first episode, there is a continuous prompting of questions throughout each episode that keeps viewers hungry for more—not only do they want to watch the entire episode right then and there, but they might also want to watch the rest of the trilogy, or both trilogies, immediately. As I mentioned in the first post of this series, continuously prompting questions increases the likelihood that a new concept will form when the question is answered. So maybe figuring out why Princess Leia is being held captive is not particularly educational, but swap out that knowledge with some concept that is relevant to your course, make learners wonder why, and expect them to remember that fact much longer than if they heard the same thing in a boring lecture.

Star Wars also has complex characters who we follow from episode to episode. These characters encounter real human issues viewers can relate to (even though many of them are not human). People like relating to characters. Why? The more a viewer relates to a character, the more self-immersive the content becomes (see the first post of this series to find out why that is important). Suppose you have to figure out if characters, say Alice or Tom, got from point A to point B faster during an elearning course. You probably won’t really care much who wins and you’ll likely breeze through the problem to get it over with. However, if you relate to Alice or Tom because you know something about them and have seen their characters develop throughout several courses, you may take more time to think about the problem and put more effort into fleshing out an answer, as well as identifying implications.

The graphics, sound effects, and realistic videos in Star Wars have always been ahead of their time. Though the original trilogy seems fairly low-tech to us today, it surpassed many people’s expectations when it was first released. eLearning sellers could incorporate the same techniques that George Lucas used in his Star Wars trilogies. Though most sellers do not have nearly as high of a production value, virtual reality technologies and other helpful tools will likely make high-quality and interactive experiences more affordable and accessible. In not too many years, sellers could blend excellent graphics with appropriate sound and lighting effects to excite learners and activate concepts at the appropriate time.

Though creating a program with as high of a production value as Star Wars would be quite challenging, the Star Wars saga offers many valuable hints and techniques for captivating an audience and introducing valuable content. As a creator of elearning, you can borrow the techniques that George Lucas used in his exciting saga to create excellent elearning content that excites consumers.

Image Credit: JD Hancock via flickr

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Innovative eLearning Trends: eLearning That Sticks https://www.opensesame.com/site/blog/innovative-elearning-trends-elearning-sticks/ https://www.opensesame.com/site/blog/innovative-elearning-trends-elearning-sticks/#respond Mon, 21 Jul 2014 00:00:00 +0000 /site/?p=1942 Remember the movie Braveheart? You know, the one with Mel Gibson? And all the robotic voices? And the standardized background screens? And the data-driven dialogue? And the clip art images? And the…what’s that? Oh, yeah. You’re right. That’s not Braveheart. That’s all-too-typical elearning. Let’s face it: no one ever walked out of a movie and... Read more »

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Remember the movie Braveheart? You know, the one with Mel Gibson? And all the robotic voices? And the standardized background screens? And the data-driven dialogue? And the clip art images? And the…what’s that? Oh, yeah. You’re right. That’s not Braveheart. That’s all-too-typical elearning.

Let’s face it: no one ever walked out of a movie and said, “Man, I wish that were more like an elearning course.”

At SVI, we diligently look to develop talent, but in some weird and wonderful ways. We believe our work can be instructionally sound AND entertaining. We use a variety of mediums—instructor-led trainings, eBooks, mobile apps, webinars, and, of course, elearning.

The challenge with elearning is getting people more interested in the content, rather than focusing on how soon they can click “next”!

Here are a few elearning best practices we implement at SVI in an effort to engage the audience so they’ll stand a chance of remembering what we’re teaching instead walking out (or zoning out) on the show.

Quality Design

Clip art is…well, it’s clip art. It’s not meant to illustrate exactly what you’re trying to convey. Instructional designers (we call them “writers”) can create the interactions, but it takes gifted graphic designers to bring them alive. When creating your elearning, create custom buttons that fit your customer’s or employer’s brand and relate to the content. Instead of a standard backdrop, for instance, there might be a full-screen image that helps tell the story.

We have found that these artists complement our writers and help create a more engaging, visual experience that drives learning.

Conversational Tone

I get it: robotic voices are easy to understand and we have to make sure the audio in an elearning course is clear. We also need make sure people stay awake!

A more conversational tone helps hold participants’ attention. The on-screen content should be short bullet points or phrases that complement the audio, not a transcript of a user manual. In most cases, your audio shouldn’t exactly match the on-screen content. I know that’s not typical. But we’ve found that if the two match word for word, the audio just gets muted. Try to create a conversational approach in which the audio keeps people watching and wanting to know what’s next, much like a great score supports a movie.

Storytelling

Instructional designers–just writers, not “technical writers”–can convey the facts. But what if we write life into them? If you’re talking about the features of an app for a retail store, for instance, tell a story about a customer. If the topic is safety, tell a story about a foreman having to talk to an employee’s family after an accident. The story doesn’t have to be long–three sentences will do in most cases–but it needs to pull the audience into the training. Then they will actually remember the compliance regulations, how to use the new scheduling system, or whatever else the elearning course might be teaching.

To paraphrase William Wallace: “Every eLearning dies. Not every eLearning lives.” Compelling design, a conversational tone, and storytelling are just a few best practices we use at SVI when developing elearning with some life in them. Leave a comment on the blog and share your best practices!

Mike Thompson is the founder and CEO of SVI, a talent development organization with offices in Northwest Arkansas and Dallas. SVI is all about developing Irresistible Companies and Extraordinary People through its fresh curriculum, systems, and processes.

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How to Use OpenSesame in Your Existing LMS https://www.opensesame.com/site/blog/how-use-opensesame-your-existing-lms/ https://www.opensesame.com/site/blog/how-use-opensesame-your-existing-lms/#respond Sat, 19 Jul 2014 00:00:00 +0000 /site/?p=1943 OpenSesame is the world’s marketplace for buying and selling online training courses. Whether you’re looking for a course for yourself or for your entire team, OpenSesame offers more than 20,000 courses in topics from compliance and safety to information technology and soft skills. You can find the courses you need to train your team efficiently... Read more »

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OpenSesame is the world’s marketplace for buying and selling online training courses. Whether you’re looking for a course for yourself or for your entire team, OpenSesame offers more than 20,000 courses in topics from compliance and safety to information technology and soft skills. You can find the courses you need to train your team efficiently today!

While OpenSesame supports using courses in a web browser or through CourseCloud, if you’re training a large team, you can quickly and easily distribute courses via your company’s existing LMS. Here’s how:

1. Find the course(s) your team needs. There are two main ways to find the course you’re looking for. If you’d like to browse a wide selection of courses, click on the ‘Browse Courses’ button at the top of the page. You’ll be able to view a breakdown of our course catalog, organized by industry, safety regulation, compliance guidelines, skill set, software, and more. Click on any one of the subset categories to pull up a list of the specific courses you’re interested in.

Alternatively, if you already know exactly what you want, you can enter a few keywords into the search box and retrieve a custom list. Use the tools on the left sidebar to further refine your search: you can sort your results by price range, length of course, target audience, language, etc.

2. Buy the appropriate number of seats. When you purchase training courses through OpenSesame, you only pay for what you need. No more wasting company resources on training you’ll never use!

On each course page, you’ll have the option of selecting how many ‘seats’ you’ll need—purchase one for every employee who will complete the training. For select courses, volume discounts are available as determined by our sellers. If a seller chooses to offer a volume discount, the discount percentage will be displayed in a chart directly beneath the green “Add to Cart” button. If you’re still unsure as to how many people in your organization will need to take this training, just contact us about our pay-per-use pricing—you’ll pay only for what you use, when you use it. Additionally, some courses offer a “1-Year Unlimited License” option, which may be more cost-effective for your organizational needs.

Don’t miss our new subscription model, OpenSesame Plus! For one low monthly price per user, you get access to a curated offering of 2,500+ courses from top providers. Browse OpenSesame Plus courses here.

Once you’ve selected the number of seats you need, click the green “Add to Cart” button.

3. Create an account. When you’re ready to check out, you’ll be prompted to either sign in to an existing account or register for a new one. Then you’ll securely enter your payment information to complete your purchase.

4. Distribute the course. When you’re ready to use the course, simply sign in to your account with us. Navigate to your Dashboard but clicking “My Courses” on the upper right side of your screen. Go to your “Purchased Courses” tab. Click the “SCORM Package” button next to the course you want to distribute. The file you download will be a SCORM-formatted .zip file which can be used in any LMS that supports SCORM 1.2. Upload the file into your LMS like you would any other.

Want video guidance? Check out these helpful tutorials:

Downloading OpenSesame SCORM files for your LMS

Using OpenSesame Plus courses in your LMS

If you have more questions about taking courses on OpenSesame or any of our pricing models, drop us a line at info@opensesame.com. We’ll have you learning in no time!

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OpenSesame Development Team Feature Update: July https://www.opensesame.com/site/blog/opensesame-development-team-feature-update-july/ https://www.opensesame.com/site/blog/opensesame-development-team-feature-update-july/#respond Fri, 18 Jul 2014 00:00:00 +0000 /site/?p=1944 We’ve been working on some great new resources to help support you in running your training program.  OpenSesame Plus: Report Downloads From the OpenSesame Plus subscription manage page or course specific manage pages, we have added the ability to download CSV reports of your “Track Users” data. This allows for easy exporting and analysis of... Read more »

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We’ve been working on some great new resources to help support you in running your training program. 

OpenSesame Plus: Report Downloads

From the OpenSesame Plus subscription manage page or course specific manage pages, we have added the ability to download CSV reports of your “Track Users” data. This allows for easy exporting and analysis of your training records within Excel, or the spreadsheet tool of your choice. The report downloads include:

  • At the OpenSesame Plus subscription level, we provide overview data such as the date the user was added, how many courses completions they have, what level of access they are permitted (Course Specific vs. All of OpenSesame Plus).
  • At the course specific level, we provide course level details including their course status, when they were enrolled, when they completed, their score, and a link to their completion certificate. 

To access the report downloads, simply click on the orange “CSV” button in the lower right corner of the manage pages under the “Track Users” section:

New Support / Help Site

Yay! We JUST released a new support site to help you, our buyers and sellers, get at helpful information all in one place! You can quickly and easily: Search our knowledge base by keyword Browse through specific topic areas and FAQ’s Contact us via phone, email, chat, or via social media Check it out here: http://support.opensesame.com/ or by clicking the “Help” link from our site.

Some noteworthy new resources on the support site are the video tutorials available under many of the sections, including About OpenSesame Plus:

And some fun stuff, too! Just check out our social media section:

As always, if you prefer talking directly to a real person… we’re here, happy to help, and are just a phone call away at (503) 808-1268.

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Fastest Growing Jobs in America: Information Security Analyst https://www.opensesame.com/site/blog/fastest-growing-jobs-america-information-security-analyst/ https://www.opensesame.com/site/blog/fastest-growing-jobs-america-information-security-analyst/#respond Thu, 17 Jul 2014 00:00:00 +0000 /site/?p=1945 We’re back with the second post in our Fastest Growing Jobs series—don’t miss last week’s kickoff infographic! With recent security disasters such as the Heartbleed Bug and the Target Security Breach, the need for strong information security has never been more pressing. Hackers and cybercriminals are consistently becoming smarter, bolder, and more sophisticated in our... Read more »

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We’re back with the second post in our Fastest Growing Jobs series—don’t miss last week’s kickoff infographic! With recent security disasters such as the Heartbleed Bug and the Target Security Breach, the need for strong information security has never been more pressing. Hackers and cybercriminals are consistently becoming smarter, bolder, and more sophisticated in our data driven world. Every day, they are launching decisive and coordinated attacks to steal critical information from governments, companies, and individuals throughout the globe.

Fortunately, there is a small but quickly growing group of people trained to safeguard our data, thwart cyber security threats, and create and install defensive software. These cyber heroes are known as information security analysts.

Information security analysts are responsible for protecting a company’s systems and computer networks. These security experts must be analytical, detailed oriented, and above all adaptable. In addition, information security analysts need to stay updated with the latest infiltration techniques and security software in order foil their cybercriminal counterparts. As a result, they must be constantly training, learning, and improving to stay one step ahead.

Due to the increasing frequency of cyberattacks, employment opportunities for information security analysts are expanding rapidly. The Bureau of Labor Statistics predicts an exceptional 37% employment growth rate for information security analysts over the next decade. The median annual pay for security analysts is currently $86,170, which is $10,000 more than the median for all computer occupations, and more than twice as much as the overall average annual pay of all careers ($34,750).

Becoming an Information Security Analyst

Due to the importance of the job, extensive previous experience and on-going training are necessities for information security analysts. Many IT professionals eventually transition to a security analyst position because of the increasing need and moderately high pay. For example, a database administrator might switch to database security after a period of time. However, IT professionals must be familiar with certain cybersecurity subjects and measures in order to make the transition. If you are interested in pursuing an exciting job with high growth, a career in information security might be right for you!

IT Security Certifications

When searching for information security analysts, employers usually favor candidates with verified IT security certifications. There are currently many different certifications such as the CISSP, SSCP, CISM, and the popular CompTIA Security+. The CompTIA Security+ is one of the most prominent certifications because it only covers the foundational principles of information security. Other certifications are for more specific roles. Listed below are some of the most common topics found on the CompTIA Security+ exam.

Network Security

Network security is a primary component of information security. In fact, more than 20% of the questions on the CompTIA Security+ test focus on network security. Networks allow computers to communicate data and are essential for both small and large businesses.

Strong network security will ensure authorized users have access to certain programs and features while unauthorized users are blocked or denied access. Networks can face threats from spyware which allows people to illegally monitor data transaction and user communication. Other malware such as viruses and trojans can also assist cybercriminals in unlawfully accessing key data.

Systems with strong network security will often have a firewall and antivirus program installed. Strong passwords should also be required and protected. By successfully completing their job responsibilities, security analysts guarantee unauthorized users are unable to access and collect data without their authorization. OpenSesame offers an exemplary course about network security, that will ensure that you know everything you need to know about maintaining a secure network!

Application Security

A competent information security analyst should also be familiar with application security. As the title suggests, application security refers to protection of application software. Though application security is primarily focused on defensive measures, it has many different facets including antivirus software and secure coding.

Information security analysts are responsible for analyzing any threats that could infiltrate a specific application. They must consider multiple scenarios in which an application could be vulnerable, such as when it is being repaired or updated. They ensure that security is bulletproof both in terms of actual code and overall design. Some analysts also run penetrative testing to detect vulnerabilities before they are actually abused by hackers.

Due to the growth of smartphones, the mobile application security aspect of application security is growing increasingly important. For anyone looking to go into mobile security, OpenSesame offers a must-take course on mobile app security.

Cryptography

One last component of information security to be aware of is cryptography. In essence, cryptography is the practice of creating secure information and communication. In order to protect information, it is “encrypted” or encoded. Only authorized parties are able to transform the information into a usable form through the use of a cryptographic key.

Cryptography is used in all facets of information security. Important topics associated with information security include encryption algorithms, digital signatures, and HMACs. Improper cryptography implementation can have disastrous results when it is not properly applied. Currently, information security analysts must have cryptographics solutions that meet industry requirements.

Are you an information security analyst? Think it’s an awesome career? Let us know in the comments! Also feel free to check out our selection of courses concerning information security!

Image Credit: Purple Slog via Flickr

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Course of the Week Highlight: Onboarding New Employees https://www.opensesame.com/site/blog/course-week-highlight-onboarding-new-employees/ https://www.opensesame.com/site/blog/course-week-highlight-onboarding-new-employees/#respond Wed, 16 Jul 2014 00:00:00 +0000 /site/?p=1946 New employees are always joining companies, and it’s no secret that a smooth transition is important for the happiness, productivity, and general success of both employees and company. Regardless of the size or industry of your organization, a successful onboarding program is integral in creating a positive transition experience. However, you may be wondering how... Read more »

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New employees are always joining companies, and it’s no secret that a smooth transition is important for the happiness, productivity, and general success of both employees and company. Regardless of the size or industry of your organization, a successful onboarding program is integral in creating a positive transition experience. However, you may be wondering how to create a strong program, one that conveys both employers’ and employees’ roles, expectations, and ideas. If you’re wondering how to improve your onboarding or start a new program, then this week’s featured courses are for you!

These courses will help you understand how to bring on a new employee and in turn help the employee have a quick and happy adjustment to the work environment.

The employee-manager relationship is one of the most important dynamics in a business, and any successful orientation includes a discussion about the expectations and roles that are expected out of each. In this course, both managers and employees will learn the main components of a successful business, how to present their ideas clearly, and how to enjoy their important role. This 20-minute orientation video will enlighten any member of an organization, and new hires will understand how to successfully transition to their new job.

 

Want to create your own strong, engaging, and supportive onboarding program? This course has got you covered! You’ll learn everything required to successfully onboard new employees, make employees feel valued, and support employees throughout their transition to your company. This course is for both businesses looking to create a program for scratch or looking to update and improve their current one. This course features dozens of examples of successful programs, outside resources, and quizzes/activities that make designing an onboarding program fun.

 

In addition to the manager-employee relationship, the most important relationships an employee forms are those with his or her coworkers. Healthy relationships at work are the key to positive, efficient, happy employees. This course guides both employees and employers through the steps to creating and maintaining healthy relationships. By the end of the course, you and your coworkers, employees, and managers will know how to build trust, manage relationships, and set healthy boundaries at work.
 

A strong onboarding program is key in making sure employees feel happy and secure at their new job, which increases the likelihood an employee stays at the company, in addition to increasing productivity and efficiency. These courses help you design an effective onboarding program to do just that!

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The Psychology of eLearning: What Makes eLearning Memorable? https://www.opensesame.com/site/blog/psychology-elearning-what-makes-elearning-memorable/ https://www.opensesame.com/site/blog/psychology-elearning-what-makes-elearning-memorable/#respond Tue, 15 Jul 2014 00:00:00 +0000 /site/?p=1947 The first post in our psychology series discussed the psychology of storytelling. Storytelling is an extremely useful tool for learning and memory and is one of the many different techniques used in elearning. Stories, pictures, experiences; these are the things we remember. You can sit in a formal training environment all day long, and chances... Read more »

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The first post in our psychology series discussed the psychology of storytelling. Storytelling is an extremely useful tool for learning and memory and is one of the many different techniques used in elearning. Stories, pictures, experiences; these are the things we remember. You can sit in a formal training environment all day long, and chances are you will still only retain a fraction of the information presented to you. It isn’t because you aren’t paying attention; traditional training often simply fails to be memorable. In the end it comes down to the psychology of learning or, in this case, the psychology of elearning. Every day employers are struggling to figure out how to improve knowledge retention, which requires getting information into long-term memory and keeping it there.

Remembering requires interest, motivation, and repetition. You have to see it, hear it, touch it, enjoy it. In the end, storing something in memory takes work and effort, so you have to make your information worthy of remembering. eLearning is revolutionary, giving you the opportunity to design more effective training.

Don’t miss the final post in the series: The Psychology of Storytelling: What Can eLearning Creators Learn from Star Wars?

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The Successful Orientation Program: Training is Key https://www.opensesame.com/site/blog/successful-orientation-program-training-key/ https://www.opensesame.com/site/blog/successful-orientation-program-training-key/#respond Mon, 14 Jul 2014 00:00:00 +0000 /site/?p=1948 On creating a business orientation series for temporary employees, new employees and seasoned professionals alike, I have always felt that true education and transformation occurs when the whole of a subject is presented rather than just a part. Widening one’s perspective while acquiring vast knowledge is crucial to understanding a subject, one’s self and others.... Read more »

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On creating a business orientation series for temporary employees, new employees and seasoned professionals alike, I have always felt that true education and transformation occurs when the whole of a subject is presented rather than just a part. Widening one’s perspective while acquiring vast knowledge is crucial to understanding a subject, one’s self and others. Now, let’s apply this to business. For an organization to be successful, sustainable, and pleasant both for the employee and the customer, it is imperative that standardization is in place, enforced, and exampled from the top down. An impressive resume does not necessarily guarantee a constructive attitude, common sense, or team player. To understand and see clearly the myriad of components that comprise a successful business, one must shine a light on the entire operation—and how each part adds to the whole.

Imagine a workplace productive, sustainable, enjoyable, and safe. Imagine coworkers creating, cooperating, compassionate and energized. It takes training of every single employee and manager in the organization. Transformation in the workplace begins with transformation within each person. An effective training film must expose the viewer to the whole, widen the view, and show how everyone impacts the work environment. Themes of positive self-image, compassion, responsibility, attitude and positivity should flow through every frame. Most important, avoid blame; emphasize responsibilities and expectations. The results of an effective training program are enormous when everyone is supported, educated, and on the same page.

The benefits of a good training film for employers / employees:

  1. Co-workers with a problem will learn they are not alone and can change.
  2. Co-workers without a problem will learn how to be aware and supportive for the co-worker with a problem.
  3. Education, self-evaluation, and desire-to-serve are the foundation of an insightful, cooperative, and attractive coworker.

There are many challenges in a work environment, and all employees should review the answers to each challenge in monthly training programs. Topics such as rules and procedures, that might seem dull and uninteresting, can be presented in a new light of creativity and applicability. Right and wrong can be distinguished in a well-rounded, humane way. Relationships between employers, employees, customers, clients, and vendors can be clarified and well defined. Coworkers can see the need for consistency and dependability within the hierarchy.

Ask a lot from your business solution filmmakers as their job is to inform, inspire, and motivate. Your competitors will wonder why you are so successful.

Alan J. Chriest founded PowerSplash Project in 2007 with a mission to create a library of awareness projects for employees, managers, trainers, and students. The prolific company has produced in the past seven years over thirty business and educational films for sale, streaming, or licensing (distributed internationally). In addition, Mr. Chriest is a voiceover artist and proud member of SAG/AFTRA.

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Seeking to Succeed in Hospitality? Read Our Tongue-in-Cheek Guide to Failure! https://www.opensesame.com/site/blog/seeking-succeed-hospitality-read-our-tongue-cheek-guide-failure/ https://www.opensesame.com/site/blog/seeking-succeed-hospitality-read-our-tongue-cheek-guide-failure/#respond Mon, 14 Jul 2014 00:00:00 +0000 /site/?p=1949 Why do restaurants, hotels, housekeeping services, and other hospitality businesses fail? If you ask around you will get a multitude of answers, and if you look further and dig deeper you’ll get answers specific to every kind of hospitality business. In the end there are a lot of different reasons for failure, but some carry... Read more »

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Why do restaurants, hotels, housekeeping services, and other hospitality businesses fail? If you ask around you will get a multitude of answers, and if you look further and dig deeper you’ll get answers specific to every kind of hospitality business. In the end there are a lot of different reasons for failure, but some carry more weight than others. This how-to guide can help you tank any business. If, on the other hand, success is your preference, this is a warning of what to avoid and how to succeed.

If you want to fail…provide inconsistent service. 

Whether you’re running a restaurant or a hotel, the best way to ensure a lack of loyal customers is inconsistency. When customers attend establishments, they bring expectations with them about their experience. To attain success you must reach all high expectations and surpass low ones. Product and service consistency provides a competitive edge and allows for the building of a loyal customer base.

If you want to fail, do not set high expectations for employees and do not regularly check to ensure your team is consistently reaching these high standards. If you don’t want to fail, consider ensuring consistent expectations for employee-guest relationships and interactions, creating a feedback system within your business, and ensuring professionalism from every employee.

If you want to fail…don’t train your employees.

The belief that you can pull a new employee off the street and they will be effective without any kind of training is a recipe for failure. In fact, if you want to upset and lose customers it is important your employees lack any proper training.

On the other hand, success means employees who are working with food know how to do so safely, employees know how to ensure customer satisfaction, and team members know how to handle emergencies. When it comes down to it, training is the key to successfully, safely, and efficiently providing high quality service to customers. Employees should have training on using any systems they require for their job, providing high quality customer service, safety expectation, and security requirements. Each individual job results in different training needs and failure to train any employee will keep them from performing at their best. If you’re looking to fail, the easiest way is not guiding and coaching your employees. Effective training requires competent trainers. If you are making the decision to train your employees, ensure it is high quality.

If you want to fail… don’t take time to understand guest expectations.

What do your guests want? You don’t know and don’t bother to find out? Congrats, your business has failed. Understanding what guests want out of your business is vital to building a successful and sustainable business. If you don’t know what customers expect you will never be able to attain their satisfaction. Management in a company is responsible for figuring out what the focus of the company will be and fostering those expectations. Lead customers to believe your company provides the fastest service, has the best quality, or the nicest employees only if you plan on providing it to them. If customers expect fast service and are faced with waiting, they will be unlikely to return.

If you as a company are aware of customer expectations, train your employees, and provide consistent service, you will be three steps closer to happy customers and business success!

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Hello from Our New Senior Account Executive David! https://www.opensesame.com/site/blog/hello-our-new-senior-account-executive-david/ https://www.opensesame.com/site/blog/hello-our-new-senior-account-executive-david/#respond Fri, 11 Jul 2014 15:02:56 +0000 /site/?p=1950 I am genuinely delighted to join OpenSesame. Over the last several years I’ve worked in sales and business development in the translation industry, most recently working for Powerling and its subsidiary Atril Solutions, selling foreign language translation services and related software. I grew up here in Portland and graduated from PSU but had the amazing... Read more »

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I am genuinely delighted to join OpenSesame. Over the last several years I’ve worked in sales and business development in the translation industry, most recently working for Powerling and its subsidiary Atril Solutions, selling foreign language translation services and related software.

I grew up here in Portland and graduated from PSU but had the amazing good fortune to also spend some significant time living and working in Europe, spending two school years at the Université de Poitiers in central France. As a result, by the time I finished my BA in Marketing, I had enough language credits to get a BA in French, and a big head start on my Master of Arts Teaching (MAT), also in French.

One of my StrengthsFinder skills accurately described me as a lifelong Learner, which explains the thrill I felt in acquiring a language. But in a larger sense, I have always felt that learning and related personal growth is deeply rooted in my DNA. This is just one of many reasons that my connection to OpenSesame seems so natural and profound.

In my spare time I’m an active musician and author. I play principal trumpet with Portland’s Jewish Community Orchestra, and also play lead trumpet for a swing orchestra, with occasional big band jazz gigs on weekends. In addition to performing, in late 2012 I released an e-book, now a “best-seller-in-its-category” on trumpet playing for Amazon’s Kindle e-book platform. (It’s a small category, but I’m particularly proud to have written a #1 selling e-book!)

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Course of the Week: When Disaster Strikes, Be Prepared https://www.opensesame.com/site/blog/course-week-when-disaster-strikes-be-prepared/ https://www.opensesame.com/site/blog/course-week-when-disaster-strikes-be-prepared/#respond Wed, 09 Jul 2014 18:30:37 +0000 /site/?p=1952 Are you ready for an emergency situation? Disaster education and emergency preparedness are critical, no matter your industry. Despite the seriousness of these situations, these areas are often overlooked, resulting in lawsuits, fines, and even employee injury and death. Every industry—from construction, to business, to healthcare— is faced with risks that can be prevented or... Read more »

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Are you ready for an emergency situation? Disaster education and emergency preparedness are critical, no matter your industry. Despite the seriousness of these situations, these areas are often overlooked, resulting in lawsuits, fines, and even employee injury and death. Every industry—from construction, to business, to healthcare— is faced with risks that can be prevented or minimized with proper training. Being prepared not only protects your company from legal ramifications, it helps keep employees healthy and productive.

Ensure your company is ready for any emergency with this week’s featured courses. We will provide you with the tools you need to ensure safety comes first and disasters, however large, won’t be the end of the world!

Have you ever been in an emergency medical situation and had weren’t sure how to handle it? Emergency and disaster situations can be scary, but knowing how to handle them will save lives. Investing in the health and safety of your team is the number one way to ensure you are providing a safe environment for your employees to work in. Featuring more than two hours of content, this course bundle will help prepare your employees for managing any incident they encounter. Including strategies for responding to everything from common incidents to life-threatening situations, you will learn step-by-step instructions on how to handle blood, fire, and first aid. Utilizing a platform of video and audio with accessibility features and inline quizzes, this course provides a perfect walk through of emergency situations and ensures that you will be able to react accordingly in emergency situations. 

Imagine this: an alarm blares, people are panicking, and you have no idea what is happening. A normal day can become a nightmare when a natural disaster hits. Nothing can be done to prevent catastrophes such as hurricanes, tornadoes, and floods, but you can be prepared for them. Utilizing video and audio narration, this comprehensive 30-minute course will walk you through emergency procedures and the types of notices you have to be aware of to save you money, property, and lives. Hope for the best, but prepare for the worst!

Each year hundreds of thousands of lives are impacted by the consequences of healthcare associated infections (HAIs). These are infections patients get while receiving treatment for medical or surgical conditions and are among the leading cause of preventable deaths in the United States. For those working in healthcare, medical, or nursing positions, this course is a must-take to prevent HAIs. Based on proven experiential learning methodology, this interactive simulation seeks to improve patient outcomes, increase teamwork among health care professionals, and improve quality of care. This course’s unique simulation puts you in real-life hospital situations and allows you to make decisions and observe their results, giving you relevant real-life protocols to follow. In just over two hours, you will be prepared to better protect your patients from preventable deaths. If you are a medical professional and you want to save lives then this course was designed just for you!

Workplace Hazardous Materials Information System (WHMIS) and Transporting Dangerous Goods (TDG) training is vital for anyone who needs to handle hazardous materials in the workplace. Incorrectly or unsafely handling hazardous materials can be disastrous. Failure to utilize proper safety equipment, attention to detail, and level of caution can cause injury or even death, and will most certainly negatively impact morale and productivity. WHMIS training that meets all Federal and Provincial requirements for WHMIS certification is necessary to help you to ensure the safety of your employees. Similarly, transporting dangerous goods may be a requirement of the job, but it can be extremely unsafe. Federal and local regulatory guidelines outline how these goods are to be transported safely and emergency response plans are to be used. Featuring inline quizzes and a final assessment, these courses ensure you have to tools you need to avoid the disastrous consequences of mishandled hazardous materials. WHMIS and TDG were developed to minimize risk to save lives and money!

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The Psychology of Storytelling: Why Stories Are Ideal for Learning https://www.opensesame.com/site/blog/psychology-storytelling-why-stories-are-ideal-learning/ https://www.opensesame.com/site/blog/psychology-storytelling-why-stories-are-ideal-learning/#respond Tue, 08 Jul 2014 20:12:19 +0000 /site/?p=1953 Who doesn’t love a good story? For thousands of years, stories have been one of our most beloved forms of communication. They are everywhere; in the news, on reality TV, in our everyday lives as we interact with friends…the list goes on. Why are we so story-crazed? Can we leverage this fact in a meaningful... Read more »

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Who doesn’t love a good story? For thousands of years, stories have been one of our most beloved forms of communication. They are everywhere; in the news, on reality TV, in our everyday lives as we interact with friends…the list goes on. Why are we so story-crazed? Can we leverage this fact in a meaningful way for elearning?

Stories are just uniquely packaged bits of information to help us find meaning in the world. Bottom line, our brains like stories because they simulate real life and activate neural structures such as language areas, sensory areas, memory, etc. Stories usually have a beginning, a middle, and an end, and they include characters, plot, setting, emotional content, and a continuous prompting of questions. All of these features are reminiscent of events and problems that arise in our everyday lives, so stories are a near-ideal formula for introducing new concepts and remembering information.

Stories Activate the Brain

When we digest unengaging information, such as through a bulleted list, the language-processing centers of our brain activate and that’s about it. The other rich neural structures such as sensory areas, memory, and decision areas remain mostly dormant.

Contrast this with a situation where we hear a story. Stories usually exist around cause and effect, which mirrors how we think in the real world. Stories present problems or challenges, a continuous prompting of questions keeps us engaged (ever heard the phrase, “let’s read on!?”), and the conclusion draws up solutions that leave us satisfied at the end (and hopefully teach us something). The insula, a neural structure, helps relate content in the story to our own experiences and feelings. Our problem-solving neural areas may even activate as the story progresses and we think about what could happen or how the characters could solve challenges. The more senses activated during a particular scenario, the more robust those concepts will be, and the better the information retention.

Why Self-Immersive?

Are some stories better than others? Think about a significant experience you had recently. You probably remember exactly how you felt when the event happened, as well as the exact events leading up to the experience. We are particularly likely to remember a story when we were emotionally invested in the plot and the characters. Stories where YOU are the main character are optimal for captivating attention and activating lots of neural structures.

Self-immersive stories provide rich scenarios for interacting with content and building new concepts as if those scenarios were significant experiences in our real lives. We are far more likely to remember something if we experience it rather than if we heard the same content in a lecture or read it in a bulleted list.

Making Stories Accessible in eLearning

Educators and trainers may be totally on-board with introducing content through stories, but creating self-immersive contexts where the learner can engage with the content is challenging. Storytelling takes a lot of planning, and including the right content takes even more preparation. Luckily, with elearning resources, educators and trainers can “shop” for courses that employ this successful model.

For example, Vertical Learning Curve (VLC) provides over 150 training courses where the learner becomes a character within a pre-planned story. Excellent animation and an elaborate pre-planned storyline creates active, engaging, and entertaining situations. Check out some of VLC’s courses.

Storytelling is a growing trend in elearning, especially as more advanced technologies emerge that include realistic animation and interactive interfaces. Try incorporating this model into your training to improve retention and engagement.

Read the rest of the series!

Post 2: The Psychology of eLearning: What Makes eLearning Memorable?

Post 3: The Psychology of Storytelling: What Can eLearning Creators Learn from Star Wars?

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The Making of a Language Course: Q&A with Living Language Editors https://www.opensesame.com/site/blog/making-language-course-qa-living-language-editors/ https://www.opensesame.com/site/blog/making-language-course-qa-living-language-editors/#respond Mon, 07 Jul 2014 19:41:36 +0000 /site/?p=1954 We asked Living Language Editors, Erin Quirk and Suzanne McQuade, to tell us a little about what goes into making a Living Language course, and here’s what we found out. Walk us through the process of creating and editing a Living Language course: where do you begin? SM: The first step is for the author... Read more »

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We asked Living Language Editors, Erin Quirk and Suzanne McQuade, to tell us a little about what goes into making a Living Language course, and here’s what we found out.

Walk us through the process of creating and editing a Living Language course: where do you begin?

SM: The first step is for the author and the editor—either myself or another Living Language editor—to plan the course. The author comes to the table with expertise in teaching the target language and we as editors come to the table with expertise in structuring language learning specifically for self-study. Together, we create an outline using our Living Language Method (e.g. building up your knowledge incrementally, each step building on the previous one), laying out the grammar and vocabulary of the language in the most logical way possible for learning. This is called the scope and sequence. Once the scope and sequence is finalized, the author starts writing the course.

In the next weeks and months, the author sends us portions of the course, and we then read them with the eyes of a model learner, making sure that nothing is missing and that the instruction makes sense from the perspective of a learner. We make our edits and suggestions and send the portions of the course back to the author. This process of collaboration goes on between the author and our editors until the manuscript is finalized and ready to be copy-edited. The copy-editor, also a native speaker of the language being taught, makes edits and then we collaborate with the author on implementing them. Then, that same process happens with a native-speaker proofreader. There are other people working behind the scenes, including a production editor who is making sure that the layout and formatting of the book are as they should be every step of the way. And then there is the whole process of creating the audio to accompany the course, which deserves, and has, its own blog post. [Check out the interview with our Audio Producer, Ok Hee.]

Do you speak all of the languages you work with?

EQ: That’s a question I get a lot. The answer is I wish that I did, but no. In fact, my role as editor is to read the book from the perspective of a learner, so I don’t need to know the language. I edit the English, of course, and make sure that the structure of the course makes sense and that it builds up my knowledge of the language incrementally, without any gaps. It certainly doesn’t hurt to have familiarity with the language, and my training in linguistics makes editing grammar sections much easier, but Living Language courses are for anyone, not just linguists or people with experience in the language, so we keep that in mind as we edit. And as Suzanne mentioned, we rely on a vast network of native language reviewers when editing each course to provide the language-specific feedback. We never put out anything in another language that hasn’t been written by a language expert and reviewed thoroughly by a native speaker.

What’s the most difficult thing about editing a Living Language course?

EQ: The editorial process can be challenging for many reasons. One of the hardest parts of the process is getting all of the native speakers involved in the process to agree on how to say certain things. So for example, in languages spoken over a large geographical area, like Spanish, there can be a lot of variation in how things are said depending on whom you ask. We always go with the most widely accepted term, but sometimes that’s difficult to figure out. Think about it from your perspective as an English speaker. How do you express that you want to take your food with you instead of eating at a restaurant? Is it to-go, carry-out, or take-away? Or all three? How about the shoes you wear while exercising? Sneakers or tennis shoes? You might have seen the dialect maps that Joshua Katz made based on Bert Vaux’s data on American dialects that were passed around on social media recently. That kind of variation happens in all languages.

Why is it so important to learn grammar?

EQ: Some language programs are based on the idea that you can learn language like you did when you were a baby: no grammar instruction, just exposure. This assumes that like babies, you have nothing to do all day for the next couple of years than to immerse yourself in the language you want to learn. The reality is most people who learn a second language as an adult need to make time in a busy schedule to do it and don’t have the luxury of years of free time to just “soak it up.” There’s also lots of research that show that language learning just doesn’t work that way for adults. That’s why it’s important to learn grammar. And luckily, as adults, we can! It’s just like learning the rules of a game to know how to play instead of having to guess the rules from watching other people play it. Living Language courses tell you the rules, so you don’t have to guess just by watching.

How did you get your start in working with languages?

SM: I’ve studied various languages since I was in elementary school. My grandfather used to have all of these books on his shelf in German and Russian, and I remember having the insatiable feeling of wanting to be able to read them. I taught myself the Cyrillic alphabet when I was younger because I thought it was so cool, like a secret code. After high school, I was an exchange student in Latvia, and there really started to understand the benefits of becoming fluent or near fluent in a language (in my case, Latvian). It really opens up a world of opportunity and experience that I couldn’t fully understand until I was in the midst of another culture and able to express my thoughts and ideas in their language. Not only that, but you earn so much respect for putting forth the effort in studying a language from those who speak it, especially the lesser studied languages.

EQ: I’ve enjoyed learning languages since high school, but it wasn’t until I did a study abroad program in Spain during college that I became really passionate about learning languages. I remember the point at which I started thinking to myself in Spanish. I was so excited! Ever since then, I’ve been intrigued by how people learn to speak a second language. I even decided to study linguistics in graduate school as a result.  

What is eTutoring and why is it important for learners?

EQ: eTutoring is, in one word, awesome. I’ve taken eTutoring sessions with nearly all of our eTutors, and each time, I leave the session feeling like my brain just went to the gym and got an excellent workout. The way it works is this: you meet with a native speaker tutor online, by simply clicking on a link that we send you by email. The sessions are delivered by video-conference (you see the tutor but the tutor doesn’t see you), and are structured to accompany the content in the course. So, for instance, if you’ve just learned how to talk about your daily routine your new language, your eTutor will center your session on that topic, using images and a chat box to engage you in conversations that push you to use what you’ve just learned. It’s a great way to get pronunciation feedback as well. I don’t have much faith in programs that provide voice recognition software as a way to practice pronunciation. It pales in comparison to a native speaker tutor.

What is the best advice you can give to someone who wants to learn a language?

SM: Find your own pace, give it plenty of time, and don’t be afraid to make mistakes! If you let your fears get in the way of speaking the language out loud, even when you’re insecure about your pronunciation or grammar, you’ll never be able to learn from the mistakes you make in conversation. Find a conversation partner who is willing to be critical. You’ll get better as long as you keep trying.

Interested in learning more? Ready to get started with your language learning? Check out Living Language on OpenSesame.

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Celebrate Independence Day With DIY Web Design https://www.opensesame.com/site/blog/celebrate-independence-day-diy-web-design/ https://www.opensesame.com/site/blog/celebrate-independence-day-diy-web-design/#respond Fri, 04 Jul 2014 16:55:25 +0000 /site/?p=1955 Fireworks have become almost as American as apple pie. On July 4th, families flock to parks, lakes, and lookout spots to view the exciting conflagration of red, white, and blue. However, while the rest of us are celebrating with watermelons and barbequed burgers, web designers are celebrating with a different kind of Fireworks. That is,... Read more »

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Fireworks have become almost as American as apple pie. On July 4th, families flock to parks, lakes, and lookout spots to view the exciting conflagration of red, white, and blue. However, while the rest of us are celebrating with watermelons and barbequed burgers, web designers are celebrating with a different kind of Fireworks.

That is, Adobe Fireworks.

With web content growing exponentially since the dot com boom, maybe you have wondered how to design or edit your own website. Many graphic design projects are outsourced, so graphics skills are a valuable asset on a resume. Instead of hiring an external person to do the designing footwork, what better way to celebrate Independence Day than by mastering this skill yourself? Adobe Fireworks was originally developed for rapidly creating website prototypes and integrates other adobe products, like Dreamweaver and Flash, to design beautiful interfaces and content. You can make your own fireworks with Adobe Fireworks.

Both vector editors and bitmap editors are great for graphics. Vector editors, such as Illustrator, are better for typography, logos, technical and sharp-edged illustrations, and diagramming. Likewise, bitmap editors, such as Photoshop, are better for hand drawings, retouching, and photo-realistic illustrations. Adobe Fireworks has both of these capabilities and allows the user to edit images interactively and save them in a vector graphics format. With Adobe Fireworks, you can optimize your user interface with animated images, slide show, and other graphics. Designers love Fireworks because it uniquely approaches page-based stateful interactive design and rapid prototyping, which is essential to the design process.

Many companies hire web designers based on their portfolio, so real-world experience and projects are often just as valuable as formal training. All you need is an understanding of your tools and a desire to design. Atomic Training offers several accessible DIY Adobe Fireworks courses on OpenSesame to help you become a designing pro in just a few hours. While there may be tradeoffs between formal training and self-directed training when it comes to web design, the proof is in the projects. eLearning courses can also be helpful as a supplement to formal training; even if you have taken classes or met with teachers, training courses include helpful demonstrations and additional resources.

Perhaps you are interested in other web design tools. Atomic Training offers an entire bundle of courses that explain Photoshop, Illustrator, and InDesign. These three products explore a range of skills designers can use beyond Adobe Fireworks including more detailed image editing, video editing, and more. With these tools you can develop creative content, hone existing content, and employ clever editing and design techniques.

So celebrate the essence of Independence Day by practicing your independence as a designer. Learn to implement creative ideas, or gain inspiration from this selection of helpful training courses from OpenSesame. Who knows, maybe instead of barbeque duty, you will get to design the next big 4th of July poster or web page. The burgers will be gone in minutes, but your creative content will last every year for America’s birthday (and beyond!).

Image: Garret Ward via flickr

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Be the Tim Howard of Your FIFA World Cup Celebrations! https://www.opensesame.com/site/blog/be-tim-howard-your-fifa-world-cup-celebrations/ https://www.opensesame.com/site/blog/be-tim-howard-your-fifa-world-cup-celebrations/#respond Thu, 03 Jul 2014 17:40:52 +0000 /site/?p=1956 On Thursday, June 12th, the 2014 FIFA World Cup kicked off in Brazil. For one month, even those who do not consider themselves soccer fans join the rest of the world in supporting their countries as they celebrate successes and commiserate losses. As Simon Kuper said in his book Soccernomics*, “It seems that soccer tournaments... Read more »

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On Thursday, June 12th, the 2014 FIFA World Cup kicked off in Brazil. For one month, even those who do not consider themselves soccer fans join the rest of the world in supporting their countries as they celebrate successes and commiserate losses. As Simon Kuper said in his book Soccernomics*, “It seems that soccer tournaments create those relationships: people gathered together in pubs and living rooms, a whole country suddenly caring about the same event. A World Cup is the sort of common project that otherwise barely exists in modern societies.”

People around the world invest their full hearts into their team, suddenly becoming united with their neighbors and coworkers as they all cheer for the same thing: the World Cup trophy in the hands of their team. With all the passion fans invest into the World Cup there are going to be conflicts between fans and out of control celebrations, and maybe even language barriers to jump in order to discuss the games. Knowing how to deal with these situations can help to Tim Howard-style “save” your World Cup experience, even if your team falls a little short on the success ladder.

How to Resolve Fan Conflict

Whether watching the games with friends and family, strangers in a bar, or live in the stadium in Brazil (lucky!), you’re more than likely to encounter someone who is just as invested in their team as you are in yours. When this happens, do not panic; simply remember the skills you learned in the Conflict Styles and Resolution course you watched in order to be able to present your argument on why you believe your team has the better defensive lineup than the opposing team.

Not only will your strong negotiating strategies effectively hit home your argument, but you will also impress anyone who’s listening with your communication techniques and how you handled a tense situation. Your negotiation skills might be so great that your opponent agrees with you about your team’s dominance—no guarantees though, the loyalty of some fans is very deeply ingrained in their hearts.

When Celebrations Get Out of Hand

Many sports fans enjoy watching the games surrounded by fellow supporters of their team so they can cheer and sympathize with others who are just as passionate. One of the most popular places for such a crowd to gather is a local sports bar, where plentiful TVs make for easy viewing, and a bar makes for fun celebrating and easy wagers (‘If Costa Rica wins the World Cup, I’ll buy you a drink!’).

As a bartender, you’ll want to know how to handle customers whose celebrations get a little too out of hand. Once you’ve taken the Serving Alcohol—How to Deal With Intoxicated Persons training course, you will understand how to recognize an intoxicated person and how to effectively interact with them, such as knowing how to refuse alcohol without losing their loyalty or upsetting them.

How to Deal With Language Barriers

The official language of Brazil is Portuguese, but the official languages of FIFA are English, German, French, and Spanish. But just because there are multiple languages classified as “official languages,” this does not mean that everyone you meet will know all these languages. If you’re one of the lucky die-hard fans traveling to Brazil to watch your team play, there’s a high likelihood you will run into some language barriers while eating out, walking the streets, at the game, or souvenir shopping.

Having a smartphone can help with translating simple words and phrases, but an even better way to prepare for language differences is to have prepped yourself using the Second Language Basics for Beginners and Beyond training course. Through this course you will discover techniques, online tools, and ways you can use technology to educate yourself in a new language.

We hope you’re enjoying the World Cup! We certainly are! 

*Full Title: Soccernomics: Why England Loses, Why Germany and Brazil Win, and Why the U.S., Japan, Australia, Turkey—and Even Iraq—Are Destined to Become the Kings of the World’s Most Popular Sport

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Course of the Week Highlight: Enhance Your Technical Skill Set https://www.opensesame.com/site/blog/course-week-highlight-enhance-your-technical-skill-set/ https://www.opensesame.com/site/blog/course-week-highlight-enhance-your-technical-skill-set/#respond Wed, 02 Jul 2014 18:03:11 +0000 /site/?p=1957 Nothing is more important than staying updated in our data-driven, constantly evolving world. Just like the software installed in our computer, our skills become less effective and even obsolete over time. We need to absorb and learn new information every day in order to maintain our effectiveness in the long term. Due to the rapid... Read more »

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Nothing is more important than staying updated in our data-driven, constantly evolving world. Just like the software installed in our computer, our skills become less effective and even obsolete over time. We need to absorb and learn new information every day in order to maintain our effectiveness in the long term.

Due to the rapid rate at which technology is changing, continuous learning is especially relevant for employees involved in fields related to information technology, social media, and computer science. Fortunately, OpenSesame offers a variety of courses about programming, web development, IT support, social media, and database management that will keep you up to date on your skills and competitive in the workplace. Be sure to check out these select four courses below to hone your technical skill set and stay current!

ITIL Foundation Certification Program PLUS Exam Preparation Program

By: The Art of Service

The ITIL Foundation Certification is one of the most prominent certifications for professionals interested in IT service management. The ITIL framework is consistently utilized to examine, analyze, and improve the nature of IT service organization within a business. The accreditation exam covers multiple important topics such as service design and strategy, the service lifestyle, and problem management.

The ITIL Foundation Certification Program PLUS Exam Preparation Program includes over 23 hours of comprehensive video content to prepare you for the accreditation exam. Pre-assessments will enable you to determine your initial level of understanding and inline quizzes will allow you to validate your newfound knowledge and training. By the end of course, you should be well versed in IT service management and be able to pass the ITIL Foundation exam with ease!

 

iPhone App Visual Design Course

By: Jen Gordon

With smartphones becoming more and more popular, the app market is booming and worldwide app revenue is predicted to exceed $20 billion dollars in the next few years. Creating and selling iPhone apps is not only profitable, but also quite enjoyable and rewarding for people who love to create things!

The vast majority of iPhone apps are unable to gain a following in the app market. What is the primary culprit for these failures? Though there are many different causes that can contribute an app’s failure, poor app design is one of the most common reasons.

App design is essential for building a strong framework for an app. In the iPhone App Visual Design course, you will learn how to properly construct an app prototype, create visually appealing app images and layouts, apply common iOS design elements, and above all create an app that creates an exceptional experience for users!

 

Learn Windows 8

By: Simon Sez IT

Almost everyone has heard about about the latest Windows operating system, Windows 8. The Windows 8 OS was one of the first operating systems specifically designed with tablets and mobile devices in mind.The latest version of Windows 8 includes a variety of new features such as a new tile-oriented Start screen, a platform for users to develop apps, and a Windows Store to download and use new software.

Unfortunately due to the complexity of the system and the number of new features of introduced, very few people know how to truly use and take advantage of all of Windows 8’s features. Fortunately, the Learning Windows 8 course is perfect for users unfamiliar with the new Windows 8 system or those who would like to brush up their knowledge. By the end of the course you will be able to easily navigate common Windows applications, edit user accounts, and troubleshoot basic problems. If you’re struggling with Windows 8, don’t hesitate to check out the Learning Windows 8 course today!

 

Bonus Deal: Learn SQL in 6 Days

By: John Anthony

What is SQL? SQL, also known as Structured Query Language, is a programming language primarily used in the operation of databases. Databases are primarily used in the collection and the examination of essential data and information.

Databases have become increasingly important due to the utilization of “big data.” By collecting data, companies are able to more easily and accurately pinpoint, predict, and meet the needs of its current customers and market.

The Learn SQL in 6 days course is an excellent way to become familiar with the fundamentals of databases. Through the course, you will learn to manipulate data within databases by retrieving data, building sub-totals, and managing functions. The information you will learn in this course is especially advantageous for technology professionals, especially those with a strong interest in information science.

For a short time, the Learn SQL in 6 Days course in on sale for $35 at OpenSesame! Data drives the world, so get your training in SQL today!

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The OpenSesame Partner Program https://www.opensesame.com/site/blog/opensesame-partner-program/ https://www.opensesame.com/site/blog/opensesame-partner-program/#respond Tue, 01 Jul 2014 00:00:00 +0000 /site/?p=1958 OpenSesame is the world’s largest marketplace for online training courses, with more than 20,000 courses that work in any learning management system. eLearning developers publish courses for sale in the marketplace while OpenSesame’s sales and marketing efforts connect their courses to new customers around the world. OpenSesame’s Partner Program helps content, LMS, and other elearning... Read more »

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OpenSesame is the world’s largest marketplace for online training courses, with more than 20,000 courses that work in any learning management system. eLearning developers publish courses for sale in the marketplace while OpenSesame’s sales and marketing efforts connect their courses to new customers around the world.

OpenSesame’s Partner Program helps content, LMS, and other elearning companies earn additional revenue by introducing buyers to OpenSesame.  

Here’s How It Works

The OpenSesame Partner Program enables you to connect your customers with online training courses—making it easy for you to offer customers a complete training solution, from a complete range of content offerings to supplementing a training platform with a content selection.

If your company develops custom content or offers in-person training, becoming an OpenSesame Partner will help you offer a broader selection of courses and training options to your customers.

If your company develops a learning management system, you can make sure your customers have an easy way to find the training content they need by connecting them with OpenSesame. Even better, you can use our API to integrate the OpenSesame catalog right into your LMS, making training instantly available to your LMS users.        

As a Partner of OpenSesame you will be able to promote any of our courses directly to your customers at your own discretion; we’ll handle transactions, customer support and course hosting. The OpenSesame Partenr Program is designed to help you expand your business by offering a wide range of products and services to your customers, while earning a percentage of each course sold.

Next Steps

Interested in learning more? Please contact alex.devers@opensesame.com. We look forward to working with you to establish a mutually beneficial relationship.

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Modern Civil Rights Debates: What They Mean for HR https://www.opensesame.com/site/blog/modern-civil-rights-debates-what-they-mean-hr/ https://www.opensesame.com/site/blog/modern-civil-rights-debates-what-they-mean-hr/#respond Tue, 01 Jul 2014 07:00:00 +0000 /site/?p=1959 Civil rights is an ever changing concept. Since the very founding of our country, this movement, or series of movements, has been a foundation on which people raise their flags and rally. As society is ever evolving, so is our definition of civil rights. 50 years ago tomorrow the Civil Rights Act of 1964 was... Read more »

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Civil rights is an ever changing concept. Since the very founding of our country, this movement, or series of movements, has been a foundation on which people raise their flags and rally. As society is ever evolving, so is our definition of civil rights. 50 years ago tomorrow the Civil Rights Act of 1964 was passed. Title VII of this revolutionary act is recognized, and in many cases memorized, by HR departments everywhere. It made it unlawful for any employer to “fail or refuse to hire or to discharge any individual, or otherwise to discriminate against any individual with respect to his compensation, terms, conditions, privileges or employment, because of such individual’s race, color, religion, sex, or national origin.”

This act was a revolution but only one step in a continuous process; civil rights is an ongoing conversation. Today debates continue about gender, sexual orientation, relationship status, and so many other issues. If you work in HR, or are looking to hire, awareness is your first step towards success.

Since the Civil Rights Act, there have been several other legal actions on the topic of discrimination in the workplace. They include:

  • Age Discrimination in Employment Act of 1967
  • Pregnancy Discrimination Act in the 1970s
  • Americans with Disabilities Act of 1990
  • Civil Rights Act of 1991

These acts cover several different kinds of protected classes but have not ended the controversy. Wage inequality for women and minorities and discriminatory hiring based on sexual orientation are only a few of the issues still being debated today. Opinions, regulations, and laws regarding these issues differ in each state. The landscape of civil rights is ever changing as regulations evolve to meet new challenges in civil rights. Your job is to be aware of these changes and adapt accordingly.

What exactly does this mean for HR?

Civil rights issues are topics of controversy that directly affect your HR department. Because the government can’t police everyone, much of the responsibility for equality falls on companies and HR departments. For this reason your company needs to be aware of recruiting a diverse workforce, not just to keep with regulations, but also because of the different skill sets and perspectives employing a diverse population presents you. Companies that hire diversely are opening themselves up to talent they may miss out on otherwise.

The key to reaching a diverse population is instituting a diverse recruiting strategy and ensuring fair treatment in the workplace. This includes being aware of the laws and regulations in your state, focusing on hiring diversly, putting in place diversity training for management, putting in place diversity training for employees, and stressing the importance of respect to all employees.

An example of a company that is doing exceedingly well hiring diversely is AT&T. Here is a breakdown of their diversity strategy:

  • Hiring from a variety of backgrounds
  • Providing an inclusive work environment by offering performance-based rewards
  • Making their senior leaders accountable for leading diversity initiatives
  • Creating the role of ‘Chief Diversity Officer’
  • Utilizing diversity training

AT&T knows having a diverse workforce is critical to their success, so they specifically seek out employees who present a variety of perspectives.

Focusing on diversity education may be the key to reaching that goal of equality that was started with the passing of the Civil Rights Act in 1964. A simple way to do this is looking into implementing or improving your diverse hiring and culture-building strategy.

The passing of the Civil Rights Act was a predominant moment in our history, one of many such moments that have taken place since and are still to come. If you want to protect your company from legal action and ensure that you are recruiting the best talent in the market, it is vital that you are aware of the ever-changing civil rights landscape. Responsibility for diversity falls on everybody, but it starts with HR.

Photo: Lyndon B. Johnson signing the Civil Rights Act on July 2, 1964. Martin Luther King Jr. looks on. (Public Domain)

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Trump the Usage Slump: Free Webinar on Marketing Your eLearning Initiative https://www.opensesame.com/site/blog/trump-usage-slump-free-webinar-marketing-your-elearning-initiative/ https://www.opensesame.com/site/blog/trump-usage-slump-free-webinar-marketing-your-elearning-initiative/#respond Mon, 30 Jun 2014 16:38:59 +0000 /site/?p=1960 Remember the excitement you experienced as a child when you got a new toy? All you wanted to do was play with it and find out all it could do. But a few months after the original excitement had worn off, you were onto the next thing, and the old toy was left behind. That... Read more »

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Remember the excitement you experienced as a child when you got a new toy? All you wanted to do was play with it and find out all it could do. But a few months after the original excitement had worn off, you were onto the next thing, and the old toy was left behind. That original toy will be forgotten unless there’s something about it maintaining your interest and making you want to come back over and over again.

When it comes to corporate elearning, we all hope “if we build it, they will come.” And while the initial launch may lead to excitement which can result in high short-term usage, building long-term interest in your elearning initiative can be tough. To do this you will need regular communication with your team regarding the program’s benefits and content—both before and after the launch.

On Wednesday July 9th at 10:00am PDT, OpenSesame’s Marketing Manager Katie Hurst will share tips on marketing your elearning program to your core audience—your employees—as well as provide examples of successful marketing you can replicate or adapt for your company.

In this 60-minute webinar, Katie will cover:

  • Creating a strong set of objectives prior to launch to guide messaging
  • Branding your elearning initiative
  • Finding & activating your champions to spread the message
  • Using email, video and signage to spread the word (with examples!)
  • Ways to gamify elearning and recognize participants

There will also be time at the end of the webinar to address questions you may have about avoiding a usage slump.

Whether you are getting ready to launch your elearning initiative or already have an established program, it’s never too late to create a successful marketing plan. Let us help you get passed the slump and build excitement around elearning! Register now and join us on Wednesday July 9th from 10:00am to 11:00am PDT.

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Beginning Twitter for Professionals: New Ebook and Updated Courses https://www.opensesame.com/site/blog/beginning-twitter-professionals-new-ebook-and-updated-courses/ https://www.opensesame.com/site/blog/beginning-twitter-professionals-new-ebook-and-updated-courses/#respond Fri, 27 Jun 2014 15:30:05 +0000 /site/?p=1961 Twitter is a powerful tool for connecting people, keeping up-to-date with professional conversations, and expanding your perspective on the world. Twitter’s popularity is reflected in our marketplace—ever since OpenSesame’s Kelly Meeker created her first Beginning Twitter for Professionals online training course in 2011, it’s been one of the most popular courses on OpenSesame. We’re excited... Read more »

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Twitter is a powerful tool for connecting people, keeping up-to-date with professional conversations, and expanding your perspective on the world. Twitter’s popularity is reflected in our marketplace—ever since OpenSesame’s Kelly Meeker created her first Beginning Twitter for Professionals online training course in 2011, it’s been one of the most popular courses on OpenSesame.

We’re excited to announce that Kelly has just completed an update of both Beginning Twitter for Professionals Parts 1 and 2, adding new content, explaining new Twitter features, and making new suggestions to help you make the most of your Twitter experience. Even better, these courses are now optimized for mobile, bringing the Twitter tips you need to your mobile device—where you’re probably most likely to be using Twitter!

We’re also excited to unveil the brand new, free ebook companion to our online Twitter courses. This free ebook is a great reference guide and introduction to the concepts covered in Beginning Twitter for Professionals Parts 1 and 2, including basic first steps and exploring how to get the most out of Twitter. Click here to download.

In the free Part 1 course, Kelly starts with a basic introduction to the Twitter interface, explaining common terms like mentions, favorites, and retweets. She’ll walk you through creating an account, completing your profile, finding people to follow, writing tweets and monitoring your notifications—all the basic skills you need to get started using Twitter.

In Part 2, Kelly moves on to giving you tips to help you expand your network and find the conversations that are relevant to you. She’ll introduce you to hashtags and hashtag chats, using Twitter lists and using social media apps like HootSuite or Tweetdeck to monitor your Twitter feed. She’ll also give you more tips on the best ways to share content to inspire conversation, meet new people, and keep building your network.

Whether you’re looking for help for yourself or interested in a course you can share with your entire team, Beginning Twitter for Professionals Parts 1 and 2 will help you unlock the Twitter conversation for professional networking and development.

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The Secrets of a Successful Seller https://www.opensesame.com/site/blog/secrets-successful-seller/ https://www.opensesame.com/site/blog/secrets-successful-seller/#respond Thu, 26 Jun 2014 23:02:17 +0000 /site/?p=1962 Here at OpenSesame, we have a wide variety of sellers specializing in everything from healthcare to information technology to construction. We’re extremely proud of the success they’ve had providing training and education to professionals throughout the globe. As with any recipe for success, increasing sales involves perseverance, responsibility, positivity, and a little bit of our... Read more »

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Here at OpenSesame, we have a wide variety of sellers specializing in everything from healthcare to information technology to construction. We’re extremely proud of the success they’ve had providing training and education to professionals throughout the globe. As with any recipe for success, increasing sales involves perseverance, responsibility, positivity, and a little bit of our secret sauce! What is the secret sauce at OpenSesame? Simply put, course quantity combined with course quality is the “secret sauce” to be a successful seller at OpenSesame.

Quantity

There are several key characteristics you should know about OpenSesame’s corporate buyers. First, buyers typically are searching for multiple courses, as they frequently require several to comprehensively meet their elearning needs.

Second, corporate buyers often prefer to purchase from a single seller. Buyers don’t always have the time to evaluate multiple courses from multiple providers. Furthermore, buyers want to deliver a consistent and coordinated series of courses from a single seller, so end users can have an engaging and rewarding learning experience. As a result, sellers can benefit by anticipating buyers’ needs and creating comprehensive course collections based on these predictions.

For example, as an OpenSesame seller you also have the option of bundling your courses together. This eliminates the hassle of purchasing multiple individual courses for the buyer and also allows you as the seller to highlight more courses. If you have any questions about bundling, be sure to contact one of our helpful content specialists.

Course catalog size can also impact a customer’s decision. By creating multiple courses, you not only demonstrate your expertise across several subject areas, you highlight your experience producing and building multiple quality courses as well. However, don’t be discouraged if you don’t possess a large course catalog. Specializing in a niche area and having high quality courses has also proven to be a successful strategy for attracting buyers.

Quality

As we’ve just mentioned, quality is the other half of the formula. There are many different elements that constitute a high quality course. Here are a few tips concerning the important components.

Provide a high-quality cover image. As the saying goes, a picture is worth a thousand words. If your cover image is relevant and high quality, the words your buyer thinks of will probably all be positive. On the other hand, if your picture is irrelevant or sloppy, buyers may be confused or unimpressed.

Craft detailed course objectives. To determine if a course is suitable, a buyer will often check the course objectives. If the course objectives are well aligned with the buyer’s learning goals, then the buyer can be confident the course is a strong match for his or her elearning needs. To give an even more in-depth look at your course to buyers, include a video preview and showcase each element of your course!

Write descriptive and engaging course descriptions. The more information you give a buyer, the better. In your course description, you should include information about the course topic and format as well as key features and learning objectives. By creating a comprehensive course description, you demonstrate your expertise and authority in the subject area.

Take advantage of SEO. For those not familiar with SEO, search engine optimization is the science of increasing a web page’s visibility by search engines. In order to achieve visibility, you should research and include keywords relevant to your courses. OpenSesame offers an excellent free course on SEO, created by our very own SEO consultant, Maximus Kang.

Proofread everything! Don’t think buyers won’t notice common and easily fixable grammatical errors. Misspelled words and other errors can negatively affect both the readability and SEO of your courses and content. These mistakes can also tarnish the professionalism and reputation of your company and discourage buyers from purchasing your courses.

One last tip: As a seller you should always favor course quality over price. When buyers compare two providers with similar backgrounds (number of courses offered, the degree of content coverage, etc.), they almost always choose the quality training courses over other lower priced courses. In conclusion, low-quality courses, even with extremely low prices, don’t always attract buyers.

For additional resources to put your best foot forward as a seller on OpenSesame, check out our post “Sprucing Up Your Seller Profile.”

Image Credit: Alice Carrier via Flickr

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Course of Week: Achieving Productivity https://www.opensesame.com/site/blog/course-week-achieving-productivity/ https://www.opensesame.com/site/blog/course-week-achieving-productivity/#respond Thu, 26 Jun 2014 00:19:57 +0000 /site/?p=1963 Do you ever have days where you stare blankly at a computer screen for hours and never feel like you got anything done? We’ve all been there. Sometimes it feels as if no matter how much time you spend preparing a presentation, writing an email, or sorting through data, you are never going to get... Read more »

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Do you ever have days where you stare blankly at a computer screen for hours and never feel like you got anything done? We’ve all been there. Sometimes it feels as if no matter how much time you spend preparing a presentation, writing an email, or sorting through data, you are never going to get it done. You’ve read every “how to improve productivity” article you’ve come across with no results. Luckily there are many overlooked ways to improve productivity, decrease inefficiency, manage your time, and become a better employee. If you’re looking for ways to escape that unproductive rut, or if you’ve ever been stuck in one before (which we know you have, because we have too), this week’s featured courses are for you!

This week’s featured courses are just a few in OpenSesame’s extensive library on improving your business skills. So jump in, try them out! When you complete these courses you’ll be a more effective and efficient employee than ever before.

By: PeopleTonic
 

Mastering time management is difficult but necessary. This course doesn’t just give you another list of internet-bred time management strategies; instead you will understand the psychology behind the way you approach tasks, redesign the way you work to improve productivity, and use psychological techniques to improve your thinking process and efficiency. By the end of this course you will not only have the time management skills to get more out of your workday, but will also be better prepared to handle deadlines and feel more confident in your ability to conquer your workload. Discover how to be more productive in the workplace today!

 

By: TypingMaster
 

Have you ever seen an office without a computer? Do you know anyone in business who doesn’t type? Inaccurate, slow typing can lose you clients and time. Avoid falling behind! Improve your typing speed, confidence, and accuracy quickly and easily with this course by TypingMaster! Featuring more than 4 hours of keyboard practice and lessons, this course will help you keep your typing up to par and your efficiency better than ever. Learning to type faster and reducing the need for rereading and editing will lead to immediate productivity improvement.

 

By: FranklinCovey
 

Change your attitude, change your life. This is a cliche you’ve probably heard a thousand times that can leave you wondering “how can I change my attitude?” If you’ve ever wondered how you could possibly live by this cliche, you’ve come to the right place. This course by FranklinCovey will teach you how to take on more responsibility, be a better employee, and work harder and faster by taking a proactive outlook on your life. Changing how you think and adapt to difficult situations makes it easier for you to work through the hard times. Change and stress can set your work back, but being proactive will make staying productive easier than ever.

 

Bonus Deal! 

For a limited time only Clive Lewis’ courses Speed Reading and Mind Mapping are on sale for only $10! Improving yourself in the workplace will come quicker and easier than ever with the help of these two courses! After these short, 90 minute episodes you will find yourself revolutionizing the way you think and becoming a more efficient and effective business person than ever before. You will learn how to speed read and the secrets to creating a mind map. These speed reading techniques and mind mapping strategies are proven to help revolutionize the way you work. Go out into the world and get stuff done. With a little bit of help from these elearning courses, you can be the most productive you have ever been! Between your existing genius and a little push from these courses, you will produce better work, faster.

Image: Sebastien Wiertz via flickr

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Marketing Your eLearning Initiative – Harness the Power of the Preview https://www.opensesame.com/site/blog/marketing-your-elearning-initiative-harness-power-preview/ https://www.opensesame.com/site/blog/marketing-your-elearning-initiative-harness-power-preview/#respond Tue, 24 Jun 2014 16:48:57 +0000 /site/?p=1964 Summertime marks many the start of many wonderful things—graduation, vacation, relaxation…and blockbuster movie season! Between May and August, more than 500 million people will flock to their local movie theater to see the latest in action, comedy and drama—each experience different and yet, they all will begin with the same message: More intense and elaborate... Read more »

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Summertime marks many the start of many wonderful things—graduation, vacation, relaxation…and blockbuster movie season! Between May and August, more than 500 million people will flock to their local movie theater to see the latest in action, comedy and drama—each experience different and yet, they all will begin with the same message:

More intense and elaborate than commercials, movie trailers are a thing of beauty. They convey the most important parts of the movie’s storyline, yet still leave you wanting more. In just a few short minutes, a viewer can feel fear, elation or heartbreak. And, unlike commercials, movie trailers can live on in history. Take the 1975 summer blockbuster JAWS. Nearly 40 years later, children are still reenacting this famous trailer in their backyard swimming pools.

Jaws trailer

Harnessing the Power of the Preview

As illustrated above, giving a little preview of what’s to come can help get viewers excited and talking about a film. Similarly, you can use course preview trailers to pique your employees’ interest in your elearning initiative. Short videos highlighting the benefits of a course, key takeaways, as well as showing screenshots of the course material, can help eliminate the “fear factor” around elearning and increase trust in your program.

Take the messages you created in your branding and signage exercises and brainstorm ways you can create a short video to illustrate these points. It may seem corny, but sometimes corny is what connects (just look at any Budweiser Superbowl ad from the last three years). It may be a short skit or even a satire on some of the most common myths around elearning (death by PowerPoint, outdated scenarios, etc). The key here is to show how your elearning initiative will impact employees by providing a visual message to the verbal and written messages you’ve been sending out.

To help you along, we’ve shared our template for creating course preview videos. You can see a few examples of how our sellers use these previews to market their courses as well.

Video Trailer Script Planning Worksheet

Use this worksheet to create your script for the video preview.

Course Title:

URL of Course:

Target Audience:

What will the student learn?

Why is it important to learn this topic?

Course Objectives:

What will the course cover?

How does this tie into the company’s goals?

Script:

Time of script using stopwatch:

Record screenshot highlights of what is covered in the course:

And here’s an example of the finished product!

Image Credit: Galaxy Media

Other posts in the Marketing Your eLearning Initiative Series:

Part 1 – Start With the Why
Part 2 – Finding Your eLearning Champions
Part 3 – Branding Your Initiative
Part 4 – Using Email to Market
Part 5 – Signage

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Hello from Our New Content Specialist Carl! https://www.opensesame.com/site/blog/hello-our-new-content-specialist-carl/ https://www.opensesame.com/site/blog/hello-our-new-content-specialist-carl/#respond Fri, 20 Jun 2014 00:00:00 +0000 /site/?p=1965 Hi there! I am Carl Kaplan, Content Specialist. I’m excited be joining the excellent folks here at OpenSesame and am looking forward to helping the content team expand our library of courses. Before starting at OpenSesame, I worked in business development at Boombotix, a startup specializing in portable music solutions for active lifestyles. I’m thrilled... Read more »

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Hi there! I am Carl Kaplan, Content Specialist. I’m excited be joining the excellent folks here at OpenSesame and am looking forward to helping the content team expand our library of courses.

Before starting at OpenSesame, I worked in business development at Boombotix, a startup specializing in portable music solutions for active lifestyles. I’m thrilled to continue working in the startup space—there’s something about the high level of activity in these environments that really fires me up.

I’m relatively new to Portland, having spent the last six years in the Bay Area of California. While there, I studied psychology at UC Berkeley, a pursuit that left me with a great deal of respect for (and insight into) interpersonal relations. I love communicating with people of all sorts of backgrounds and am of the firm opinion every person has a valuable and interesting story to tell.

In my free time, I love to explore the many offerings of my new city, although I also like to get out of town and into the mountains. I have a deep connection to the outdoors, and on weekends you can often find me camping, hiking, or gardening in my backyard. I also love to cook, and Portland has inspired me to take this hobby to the next level. I’m currently honing a recipe for herbal tea popsicles, which I hope to have ready in time for Summer!

I couldn’t be happier to be joining the OpenSesame team and am eager to unlock my potential at this incredible company.

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Avoid Your Own Dov Charney Sexual Harassment Situation With eLearning https://www.opensesame.com/site/blog/avoid-your-own-dov-charney-sexual-harassment-situation-elearning/ https://www.opensesame.com/site/blog/avoid-your-own-dov-charney-sexual-harassment-situation-elearning/#respond Thu, 19 Jun 2014 21:15:22 +0000 /site/?p=1966 In today’s modern workforce, the use of in-person corporate training has become a hassle to coordinate with everyone’s busy lives and schedules, but the importance of such training has only increased. Although ensuring your employees are compliant with all relevant laws and regulations won’t guarantee your company and workers are safe from workplace accidents or... Read more »

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In today’s modern workforce, the use of in-person corporate training has become a hassle to coordinate with everyone’s busy lives and schedules, but the importance of such training has only increased. Although ensuring your employees are compliant with all relevant laws and regulations won’t guarantee your company and workers are safe from workplace accidents or harassment, the insurance of such training can protect from costly lawsuits.

With the continued rise in importance of corporate training, the elearning industry has grown as an alternative and more flexible corporate training tool companies can use to ensure their employees are compliant. Employees can complete the training at whatever time and location is most convenient for them, which eliminates the need for in-person training.

The Case

On Wednesday June 19th, the American Apparel board announced they have moved to fire founder and CEO Dov Charney and remove him from his position as chairman of the board following a 30-day cure period. Charney is known to be a controversial figure due to his racey advertisements and wealth of sexual harassment and misconduct lawsuits against him. The decision to remove Charney from the company arose from “an ongoing investigation into alleged misconduct,” although details regarding the report are still unclear.

“We take no joy in this, but the Board felt it was the right thing to do,” Allan Mayer, American Apparel lead independent director and board member, said in a press release Wednesday, “Dov Charney created American Apparel, but the Company has grown much larger than any one individual and we are confident that its greatest days are still ahead.” 

How eLearning Can Help

Misconduct and sexual harassment cases can take place anywhere and affect all levels of a workforce; it is extremely important to make sure your company is compliant, especially in states like California where AB1825 requires managers to receive sexual harassment and misconduct training. Even though harassment training is important and even required in some states, the hassle of scheduling in-person training can lead to delays which, in the case of former San Diego Mayor Bob Filner, can lead to lawsuits and job loss.

Here’s where elearning comes into play. Instead of having to coordinate with a live trainer, workers can take the training course at any time and from any location, making the training perfect for busy, on-the-go people. By eliminating the need for onsite training, elearning makes corporate training more accessible, and the reduced training costs of elearning courses can save companies money.

OpenSesame offers a multitude of sexual harassment and misconduct training courses; check out a few of these!

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Course of the Week Highlight: Effective Communication—From Powerful Public Speaking to Protecting Yourself Against Harassment https://www.opensesame.com/site/blog/course-week-highlight-effective-communication-powerful-public-speaking/ https://www.opensesame.com/site/blog/course-week-highlight-effective-communication-powerful-public-speaking/#respond Wed, 18 Jun 2014 00:00:00 +0000 /site/?p=1967 We’ve all had that moment where we feel incompetent in the workplace, in a relationship, or when interacting with peers. Tools for empowered communication can be extremely helpful in these situations. Training courses can be useful for developing these characteristics and achieving proficiency. Whether presenting a project idea, public speaking, or dealing with harassment or... Read more »

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We’ve all had that moment where we feel incompetent in the workplace, in a relationship, or when interacting with peers. Tools for empowered communication can be extremely helpful in these situations. Training courses can be useful for developing these characteristics and achieving proficiency. Whether presenting a project idea, public speaking, or dealing with harassment or other challenging situations, the following elearning courses are a great way to learn the tricks of individuals who communicate effectively.

By Kantola Productions

Sexual harassment is unfortunately more common in the workplace than we would hope. Learn to feel empowered if you encounter sexual harassment in this two-hour course from Kantola Productions. Through video clips and audio narration, you will witness potential workplace scenarios regarding sexual harassment and work through possible solutions. This training course is required in California and meets AB 1825 requirements. Specifically for managers, it provides a comprehensive overview of potential actions that count as sexual harassment, how to deal with these situations when they arise, and focuses on how managers can set positive examples and deal with these situations if they arise. Upon completion, you will be knowledgeable about harassment and feel armed to deal with such situations including protecting victims and maintaining a harassment-free workplace.

 

By: Deliverers 

Have you ever felt nervous or unprepared when speaking to a group? Meet Dr. Martin Smith and a cast of helpful trainers who lead him through exercises to dramatically improve his speech-giving skills. You will learn useful techniques that can develop your own public speaking skills to effectively communicate your ideas and proposals. This 26-minute video from DTV is entertaining and informative and is great for any employee, project-manager, salesperson, or science, technology, or medical professional. Take your public speaking skills to new heights and feel empowered to give a great presentation.

 

By: WIN Sales and Marketing Programs

Powerful presentations are essential to effectively communicating ideas and getting clients or colleagues on board with your ideas. This 48-minute course from Win Sales and Marketing introduces the qualities of a great presenter, how to structure and plan a presentation, and how to deliver an optimized presentation. The training platform includes audio narration and quizzes, which demonstrate tools for delivering a powerful presentation. Take your communication skills to the next level with this training course full of powerful ideas.

 

This week’s course of the week highlight provides excellent resources for making decisions, following through with actions, and communicating with a variety of audiences. From dealing with sexual harassment to giving a wonderful presentation, these courses will help you master effective communication.

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What Are the Secrets of Great Managers? https://www.opensesame.com/site/blog/what-are-secrets-great-managers/ https://www.opensesame.com/site/blog/what-are-secrets-great-managers/#respond Tue, 17 Jun 2014 00:00:00 +0000 /site/?p=1968 What is the secret ingredient to being a great manager? I propose that it is a sound approach to coaching.   Coaching underpins good team communication and collaboration. Coaching activates employee engagement and drives career management success for both the employee and organization. Fundamental coaching skills include: asking discovery and probing questions, listening on multiple... Read more »

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What is the secret ingredient to being a great manager?
I propose that it is a sound approach to coaching.
 

Coaching underpins good team communication and collaboration. Coaching activates employee engagement and drives career management success for both the employee and organization. Fundamental coaching skills include: asking discovery and probing questions, listening on multiple levels, giving effective feedback, creating accountability, and acknowledging progress. When applied within an ethical framework, coaching enriches employer-employee relationships and drives individual learning towards strategic objectives.

Managers need to coach in order to give feedback, discuss performance, or engage in any informal learning activity, but part of the challenge for managers is finding the time for coaching conservations. Here are three suggestions for managers to make time for coaching:

  1. Consider every conversation with your employees an opportunity to deepen your relationship. This is where coaching, sound communication, and collaboration (the Three C’s of Management Fundamentals) skills come in. Every opportunity to collaborate is an opportunity to communicate and either coach or be coached. 
  2. Make time to learn to coach properly: take an elearning, classroom, or webinar course or meet with a professional and preferably certified coach for a train-the-trainer discussion.
  3. Set a regular time in your calendar to coach employees. Wrap the discussion around the employee’s learning plan that’s connected to the company’s strategic objectives. Suggest meeting every two to three weeks to consciously and consistently maintain momentum.

When organizations support frequent coaching conversations between manager and employee, it helps employees take ownership of their roles, responsibilities and ultimately their careers. Managers help employees think through personal attributes and motivators, thereby assuming a level of accountability. By extension, investing in a positive coaching culture will likely enhance ‘purpose to paycheck’ behavior, key to ensuring active employee engagement and collaboration.

Ready to become a better manager? Check out the GO! Get Managing and Go! Management Fun bundles. 

Dr. Celia Richardson is Vice President, Strategic Learning Solutions at Knightsbridge. Knightsbridge is a North American human capital solutions firm that truly integrates the expertise of finding, developing, and optimizing an organization’s people to deliver more effective solutions and better performance.

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Testing Your eLearning Course https://www.opensesame.com/site/blog/testing-your-elearning-course/ https://www.opensesame.com/site/blog/testing-your-elearning-course/#respond Mon, 16 Jun 2014 17:55:32 +0000 /site/?p=1969 Editor’s Note: Today’s guest post is part of a blog series on creating elearning courses by Sharlyn Lauby, SPHR, CPLP. Sharlyn is a HR pro turned consultant with more than 20 years of professional human resources experience. Up to this point, we’ve been talking about the brand and content of your elearning program. We’ve focused on your... Read more »

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Editor’s Note: Today’s guest post is part of a blog series on creating elearning courses by Sharlyn Lauby, SPHR, CPLP. Sharlyn is a HR pro turned consultant with more than 20 years of professional human resources experience.

Up to this point, we’ve been talking about the brand and content of your elearning program. We’ve focused on your course delivering its objective. Now we have some technical aspects to consider.

Prior to publishing your elearning program on OpenSesame, you should make time to test your program. The last thing anyone wants is for all of the hard work designing and developing a program not to be successful. There are two steps in the testing phase: compliance and user experience.

First, it’s essential to make sure your elearning program meets both the required, as well as the generally accepted, guidelines for elearning technology. Here are three guidelines to review:

  • 508 Compliance refers to the section of the U.S. Workforce Rehabilitation Act that requires federal agencies and their contractors to make electronic technology accessible to persons with disabilities. It includes minimum acceptable standards such as text labels, graphic descriptors and formatting elements. 
  • Accessibility is often used in conjunction with 508 Compliance. It has to do with making content easy to use. In 1997, the White House and the World Wide Web Consortium introduced the Web Accessibility Initiative to provide checklists and guidelines for web designers, including elearning developers. 
  • SCORM stands for the Sharable Content Object Reference Model. It’s a group of standards for web-based learning. SCORM defines how the learning management system (LMS) and elearning content communicate with each other.

Most elearning author tools have tips and resources on their site about compliance and accessibility standards. In addition, OpenSesame offers a “508 Compliance for eLearning” course.

The last piece to testing is user experience. In the classroom environment, we might call it a pilot group. This is an opportunity for participants to give feedback not only about the content, but the flow of the elearning, colors, graphics, etc. We might think the course is perfect but, frankly, we’re emotionally attached to it. We created it.

When having others test your elearning, consider setting up a way to observe participants taking the course. Don’t interrupt the participant or help them during the observation. You won’t be there when individuals take the course online. This is a simulation of the experience. Take notes while the participant is taking the course:

  • Length of time participants spend on a particular screen, task, and activity.
     
  • Look for facial expressions that show a participant liked or didn’t care for something.
     
  • Watch for times when the participant thought something was funny, serious, or possibly irrelevant.
     
  • Pay attention to moments when it appears the participant struggles to find something on a screen or activity.

After the pilot groups, you can make any necessary adjustments to the course. It will give you the comfort that, once the program is published, you have a good sense of what participants are doing at any given time during the session.

These two levels of testing provide course developers with a double check of their work. During course design, we conduct our content check with subject matter experts. Now, it’s time to confirm that your elearning medium will deliver.

Sharlyn Lauby is the HR Bartender, whose blog is a friendly place to discuss workplace issues. When she’s not “tending bar”, Sharlyn is president of ITM Group, Inc., which specializes in training solutions to help clients retain and engage talent. Her personal goal in life is to find the best cheeseburger on the planet. Connect with her on Google+ or follow her on Twitter.

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“How's My Driving?”: Understanding Commercial Drivers Licensing https://www.opensesame.com/site/blog/hows-my-driving-understanding-commercial-drivers-licensing/ https://www.opensesame.com/site/blog/hows-my-driving-understanding-commercial-drivers-licensing/#respond Thu, 12 Jun 2014 21:49:02 +0000 /site/?p=1970 While driving down a major interstate, you have probably found yourself caught behind a massive commercial truck. Often we are too busy trying to pass the slow-moving vehicle to notice the “How’s my driving?” sticker on the back. Who is this person asking about his or her driving, and why should you care? Commercial Drivers... Read more »

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While driving down a major interstate, you have probably found yourself caught behind a massive commercial truck. Often we are too busy trying to pass the slow-moving vehicle to notice the “How’s my driving?” sticker on the back. Who is this person asking about his or her driving, and why should you care?

Commercial Drivers License training (CDL) covers a variety of topics that ensure drivers can safely maneuver trucks carrying more than 26,000 pounds, transport quantities of hazardous materials, or transport more than sixteen passengers. Even after the Commercial Motor Vehicle Safety Act of 1986, however, accidents involving commercial vehicles number around 500,000 annually in the United States—5,000 of which involve fatalities. Though often ignored, the little sticker on the back of the truck empowers other drivers to notice unsafe activity, and hopefully, minimize accidents and deaths.

So what should you as a driver look out for? CDL training programs teach skills such as basic truck operations, map reading, trip planning, and compliance with the U.S. Department of Transportation laws. These courses can also cover advanced driving techniques including skid avoidance and recovery, what to do when hydroplaning, and other emergency actions.

CDL drivers who fail to comply with government-mandated regulations face some pretty hefty penalties. For instance, driving a commercial vehicle without a license results in up to a $2,500 fine, or even prison time. In these cases, the employer can a hefty $10,000 fine. A simple elearning program is a great, cost-effective way for drivers to get trained and avoid dangers on the road. Proper training can also help drivers avoid penalties and employers to avoid fines.

Understanding what is covered by CDL training and licensing can help you, as a non-CDL driver, learn to spot dangerous situations such as weaving in-and-out of lanes, skidding, or driving at the wrong speed. If you notice any suspicious driving behavior, use that little sticker to report it. A little refresher training can go a long way!

If you are a trucking company looking to provide commercial drivers license training, we have several options to keep your driver’s safe:

Image Credit: Frank Denardo via Flickr

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Dangers In The Workplace https://www.opensesame.com/site/blog/dangers-workplace/ https://www.opensesame.com/site/blog/dangers-workplace/#respond Thu, 12 Jun 2014 18:53:32 +0000 /site/?p=1971 As Benjamin Franklin once said, “An ounce of prevention is worth a pound of cure.” This remarkable quote is especially applicable to the prevention of incidents and accidents in the workplace. Even if employees don’t operate in a hazardous environment, they are still prone to other injuries such as musculoskeletal disorders, burns, and strains. Be... Read more »

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As Benjamin Franklin once said, “An ounce of prevention is worth a pound of cure.” This remarkable quote is especially applicable to the prevention of incidents and accidents in the workplace. Even if employees don’t operate in a hazardous environment, they are still prone to other injuries such as musculoskeletal disorders, burns, and strains. Be sure to take a quick look at the most common, but often overlooked safety injuries in the workplace!

Overexertion

When most people think of overexertion, they usually picture people involved in strenuous physical activity in an outdoor or athletic environment. Not many people realize injuries produced by overexertion are some of the most common injuries that occur in the workplace. Overexertion can be caused by a wide variety of activities including lifting, carrying, pushing or pulling a heavy object. These actions can negatively affect the joints in the body and can cause strains and sprains.

There are many different ways to prevent overexertion. When lifting, remember to bend your knees and keep the object close to your body. Also, always take your time when moving an item and don’t be afraid to ask for help if the item is exceptionally heavy.

Slipping/Tripping

Though at sometimes it might seem comical, both slipping and tripping can cause serious injuries, especially in construction environments. Primary causes of slipping and falling include wet surfaces and scattered items obstructing walkways. Maintaining a clean work environment is the key to reducing any risks of slipping or tripping in your workspace. Both bathroom and office environments should be cleaned frequently as messy environments can increase risks of tripping and lead to other health hazards. Having a neat and organized work environment will also help you spot other potential safety hazards and increase the overall efficiency of the office.

Fire Safety

Though you may be well informed of the fire safety protocols and procedures in your workspace, don’t assume your employees or coworkers are equally aware. Fires can result not only in significant monetary costs, but also serious burns and even the loss of human life. Due to the extreme danger of fires, fire safety training is highly recommended for employees. OpenSesame has a large selection of fire safety courses covering prevention strategies, evacuation tips, and other important topics.

Walking Into Injuries

With so many people texting or browsing the internet while walking, it is no surprise that many injuries occur simply because of people walking or running into stationary objects such as doors, windows, and walls.

Once again, a clean and organized work environment will reduce the risk of any type of these injuries. You also want to be on the lookout for employees who are taking shortcuts or rushing through tasks. Such activities are clear and dangerous signs of both carelessness and negligence. These employees can be a danger not only to themselves, but also a danger to their coworkers.

Repetitive Motion

With more and more jobs involving typing and working with computers, the number of repetitive motion injuries is increasingly rapidly. Repetitive motion injuries occur after repeated use of a specific muscle or body part. Though employees might think repetitive motion injuries may seem trivial, don’t be afraid to repeatedly enunciate the common negative long term effects of repetitive motion including vision problems and back problems. If you aren’t aware of the concept of musculoskeletal disorders, OpenSesame offers an excellent selection of courses about ergonomics in the workplace.

Safety should always be a priority within a company. Feel free to check out our extensive library of safety courses for further safety information and guidelines!

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Course of the Week Highlight: Celebrate Safety Week with These Courses! https://www.opensesame.com/site/blog/course-week-highlight-celebrate-safety-week-these-courses/ https://www.opensesame.com/site/blog/course-week-highlight-celebrate-safety-week-these-courses/#respond Wed, 11 Jun 2014 00:00:00 +0000 /site/?p=1972 No matter what profession you have chosen, there are most likely some work-related risks associated with it. Although some of these risks might be specific to your job, there are many precautions that should be taken to avoid common risks that are applicable to any workforce. No matter what your profession is, being prepared in... Read more »

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No matter what profession you have chosen, there are most likely some work-related risks associated with it. Although some of these risks might be specific to your job, there are many precautions that should be taken to avoid common risks that are applicable to any workforce. No matter what your profession is, being prepared in case of emergency is essential to ensure the safety of yourself and others. These three courses outline some general safety practices, explain safety regulations, and help you understand how to work through difficult situations.
 
By: Enerdynamics
 
Working with natural gas brings along with it numerous safety issues. Primarily through the use of audio narration and inline quizzes, you will encounter the methods in which natural gas is handled and delivered to consumers and become familiar with the people who are in charge of system management. You will also be exposed to the various operational rules that direct flow and distribution of natural gas, and by the end of this 35-minute-long course you will understand the extreme importance of rapid response in the face of an emergency in order keep yourself and others safe.
 
 
 
By: SecurityCEU
 
Having a grasp on general safety is key in any work environment. Through the use of games, inline quizzes, and simulations, this one-hour long course will not only give you advice on what clothing to wear in order to maintain your own personal safety, but will also enable you to identify dangerous conditions you may encounter in the field. By the end of this course you will have gained a better understanding of the Occupational Health and Safety Administration (OHSA) and their safety regulations.
 
 
 
By: Vivid Learning Systems
 
Intended for—but not limited to—medical professionals, this 20 minute course clearly defines and walks through how to avoid medical abuse, neglect, and exploitation with the use of audio narration, inline quizzes, simulations, and videos. By the end of this course you will be able to keep both employees and patients safe by recognizing the signs and typical characteristics associated with both the assailant and the victim in these three situations. You will also know how and when to report suspected abuse, neglect, and exploitation in the medical field.
 
 
Being able to identify and handle dangerous situations is key in maintaining a safe and productive work environment. This week’s course of the week offerings will give you the resources you need in order to do just that.

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10 Most-Cited Safety Violations and 5 Ways to Avoid Them https://www.opensesame.com/site/blog/10-most-cited-safety-violations-and-5-ways-avoid-them/ https://www.opensesame.com/site/blog/10-most-cited-safety-violations-and-5-ways-avoid-them/#respond Tue, 10 Jun 2014 22:18:10 +0000 /site/?p=1973 A shock, a fall, a burn; these represent a small number of the injuries possible in day-to-day life. Without proper precautions, these injuries and more can happen to employees in the workplace. When these accidents happen, employees suffer work-related injuries, and your company faces the risk of medical bills and lawsuits. Things do happen, but... Read more »

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A shock, a fall, a burn; these represent a small number of the injuries possible in day-to-day life. Without proper precautions, these injuries and more can happen to employees in the workplace. When these accidents happen, employees suffer work-related injuries, and your company faces the risk of medical bills and lawsuits. Things do happen, but these situations are almost always preventable.

Common OSHA Violations

Employee injury can happen in dozens of ways, but it only takes a few small measures and a little bit of training to minimize employee injury and maximize efficiency. Today’s contribution to Safety Week is an examination of safety violations. OSHA, or the Occupational Safety & Health Administration, has released 2021’s most cited safety standards:

  1. Fall protection
  2. Respiratory protection
  3. Ladders
  4. Hazard Communication
  5. Scaffolding
  6. Fall Protection Training
  7. Lockout/Tagout
  8. Eye and Face Protection
  9. Powered industrial trucks
  10. Machinery and Machine Guarding

According to OSHA, fall protection has continuously been the most cited standard for nearly a decade. Falls are among the most common causes of serious work related injuries and deaths. Employers must set up the work place to prevent employees from falling off of overhead platforms, elevated work stations or into holes in the floor and walls.

Prevention

The good news is these injuries are easy to avoid using a few simple steps. We can follow the top ten most cited safety violations with the top five most effective ways to avoid them.

  1. Schedule regular training
  2. Put formal safety policies and procedures in place
  3. Communicate expectations to employees
  4. Perform regular inspections
  5. Provide the necessary tools to problem solve

If you’ve ever sat through a day of training, you know that it can be near-impossible to remember everything you learned. It is so easy to get overwhelmed with new information and forget something important.

To prevent employees from suffering the “in one ear, out the other” phenomena, your company should provide regular reminders of safety regulations and expectations, as well as administer periodic training over a longer period of time. In fact, it has been psychologically proven information taught in a shorter period of time (say a 30-minute training video instead of a two-hour training session), then revisited at increments in the future, is more likely to be remembered.

You will hear different secrets to safety, ranging from awareness to discipline to monitoring, but the true secret to successful work safety is to train, train, train your employees. A well-trained employee will save you many headaches in the future, and a safe work environment can optimize employee efficiency and save your company from unnecessary bills, courts, and hiring.

If you work in construction, be sure to take the Fall Injury Reduction course; for all other safety topics check out our extensive OSHA library.

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Safety Standards Around the World https://www.opensesame.com/site/blog/safety-standards-around-world/ https://www.opensesame.com/site/blog/safety-standards-around-world/#respond Mon, 09 Jun 2014 18:09:28 +0000 /site/?p=1974 You don’t have to be well-traveled to recognize the world contains many cultures and each culture has its own set of values and social norms. For example, I remember learning as a child that bearing the bottoms of your feet in certain cultures is considered offensive, while in others it is commonplace to burp after... Read more »

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You don’t have to be well-traveled to recognize the world contains many cultures and each culture has its own set of values and social norms. For example, I remember learning as a child that bearing the bottoms of your feet in certain cultures is considered offensive, while in others it is commonplace to burp after a meal to compliment the cook. The increasingly globalized economy is exposing those cultural differences in many different ways—one being the variation in safety standards from country to country.

NPR recently aired a story on the complications surrounding establishing international safety standards for vehicles. Car manufacturers in Europe and North American can’t seem to agree on what may seem like small issues. While debates among corporations might not seem surprising, the cultural roots of many of these disagreements is very interesting. Every culture has a different opinion on what is safe and what is not.

As we kick off Safety Week here at OpenSesame, let’s explore how cultural and social norms are shaping safety standards in countries across the world.

Automobile Industry

From Jeep, to Fiat, to Volkswagen, every automaker faces the challenge of developing multiple versions of the same car. This is a result of the varying safety standards that exist internationally. Automakers have tried to negotiate an harmonized system of regulations, but often these differences aren’t based on money or liability, but the unique attributes of that country.

For example, David Shepardson from Detroit News explains to NPR the differences in crash tests. While American crash tests will slam a car into a wall and then measure the impact on a dummy passenger, Europe goes one step farther. European companies not only crash test their vehicles for passenger safety, but for pedestrian crashes as well. European car hoods are held to a different standard and must be able to absorb a pedestrian head strike. Most likely this is a result of the smaller streets and heavy pedestrian traffic found in European cities, whereas the U.S. has more highways connecting suburbs to major cities.

Food Regulation

In the past few years, the debate over genetically-modified foods (often referred to as GMOs) has heated up between Europe and the U.S. Essentially, Europe has very strict regulations regarding GMOs and prevents many of them from coming into European Union (EU) countries. As a result, many U.S. food companies haven’t been able to expand.

While there are a number of reasons behind the EU’s reluctance to accept U.S. genetically-modified foods, research has suggested the issue stems from the cultural attitudes of European citizens. EU countries tend to be more skeptical of new technologies and favor traditional foods, as well as regional agricultural production patterns. The U.S., on the other hand, with our manifest destiny background, tends to embrace technological innovation and does not have the same concerns around processed foods.

Next time you travel to a foreign country, try taking a different kind of tour. Pay attention to warning signs, fine print on menus or brochures, as well as how your hotel lays out your fire escape plan. All of these things are influenced by what the local culture has defined as “safe” and it may be very different from what you are familiar with!

Image Credit: Mark Morgan via flickr

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Welcome OpenSesame's Intern Class of 2014! https://www.opensesame.com/site/blog/welcome-opensesames-intern-class-2014/ https://www.opensesame.com/site/blog/welcome-opensesames-intern-class-2014/#respond Fri, 06 Jun 2014 00:00:00 +0000 /site/?p=1975 We’re so excited to welcome our 2014 marketing interns! These seven will be assisting the marketing team and working on projects company-wide. Keep an eye on the blog—you’ll start seeing posts by our interns as early as next week!  Hannah Huston I am currently a freshman at Scripps College in southern California majoring in Science... Read more »

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We’re so excited to welcome our 2014 marketing interns! These seven will be assisting the marketing team and working on projects company-wide. Keep an eye on the blog—you’ll start seeing posts by our interns as early as next week! 

Hannah Huston

I am currently a freshman at Scripps College in southern California majoring in Science and Management with a Biotech focus. Having grown up in Portland with a dad who is very involved in the startup community here, I was instantly attracted to the OpenSesame internship. eLearning is a continuously growing field, and I am very excited to start interning with OpenSesame and getting a more in-depth experience in such a prominent area.

At my college I am part of a group of women who are starting our school’s first ever club soccer team and through this have learned that persistence is key in attaining goals. Along with soccer I like to stay very active and enjoy running, tennis, and riding my horses. My family has a farm on the outskirts of Portland, and I spend a lot of time caring for our horses, chickens, cats, and dogs.

Anna Taylor

I grew up in Seattle, Washington and am currently going into my senior year at the University of Portland pursuing a Marketing major and Psychology minor. I spent the spring of 2014 studying in Italy and exploring some of what Southern Europe and Northern Africa had to teach me. I’m looking forward to continuing exploring and learning through my internship this summer with OpenSesame. This internship caught my attention because I was looking for an opportunity to learn about marketing in a hands-on environment that encourages personal growth and creativity.

I am the Phi Beta Lambda president at the University of Portland and am a self-taught painter. Outside of learning one of my biggest passions is traveling, exploring the world and meeting all the different people in it. I love integrating creativity in every aspect of my life and am excited to see what working at OpenSesame has in store for me.

Ernest Sliter

I’m thrilled to have the opportunity to serve as a marketing intern at OpenSesame! Last summer I worked as an affiliate marketer through the Amazon Associates program. By building small websites and crafting rich content I was able to connect customers with the products they needed. Through this internship, I hope I can improve my writing skills and become more proficient in the latest SEO strategies and techniques.

Currently, I am a student at the University of Texas at Dallas majoring in MIS with a minor in Software Engineering. As a student at UTDallas, I love participating in student organizations and clubs, particularly those relating to business and entrepreneurship. I am the recruiting officer for the MIS Club and the treasurer of the UTD College Democrats. In my spare time, I love to volunteer and write fiction.

Dana Rosen

I am a rising junior at UC Berkeley studying Cognitive Science and Education. I am very excited for this summer at OpenSesame to explore the elearning marketplace, which could be a large component of the future of education. Digital education is increasingly popular across various domains, and I am looking forward to both watching this development and playing an active role in the field.

As a student, I am passionate about cognitive development and creating optimized learning contexts, which is directly relevant to OpenSesame’s products. I stay involved in education and psychology research outside of my academics as editor-in-chief of the Undergraduate Journal of Psychology at Berkeley and a research assistant on Alan Shoenfeld’s Mathematics Assessment Project team. In my spare time I enjoy staying active and exploring the Bay Area with friends.

Noah Piwonka

I’m currently a freshman at Northwestern University majoring in economics. I’m a Portland native, and I’m incredibly excited to work in the city that I’ve called home for 19 years. Startups and online ventures are at the forefront of the 21st century business world, and I hope to contribute to and learn from the continued growth of OpenSesame.

In my free time, I am heavily involved in Northwestern Ski Team, Dillo Day (the largest student run music festival in the world), and Phi Kappa Psi fraternity. I also am working with a group of ten other students on creating a business/finance centered student publication, where I will be writing about film and media.

Grant Coomber

I am currently a Product Development Intern at OpenSesame. I started my Internship in November 2013 and have loved every day since. My days consist of learning to code and testing content; I even try to get as involved as I can in the customer service side of the office. OpenSesame has taught me many things, but most of all they taught me how to love my job. It’s definitely the most positive, fun place I have ever worked.

Aside from OpenSesame, I am very excited to find my niche in life. I love to hike, snowboard, and do pretty much anything Oregon has to offer. Last year I hiked a 140 mile section of the Pacific Crest Trail over two and a half weeks. I have a puppy named Bentley and he loves all things Oregon as well (except cats).

Katie Barrer

Hello! My name is Katie Barrer and I am going into my junior year at the University of Oregon. I am currently studying advertising through the School of Journalism and Communications. I truly believe I am blessed to be a part of one of the best journalism schools in the country with some of the most acclaimed professors. My career goal is to be a creative director or account planner at a creative advertising agency, maybe somewhere outside of Oregon for awhile. I am a born and raised Portlandian, and am so excited to be working with OpenSesame in one of my favorite parts of the city.

Some of my favorite things to do outside of work or school is to paint, be outdoors, play guitar, attempt to cook, and go on long runs or hikes with friends and family. I credit living in the Pacific Northwest for a lot of influence on my creativity, and I hope to give a lot of that back to OpenSesame during my time this summer!

Gunnar Holwerda

I have lived in the Portland area my whole life, but decided to take off to Montana State for college. I just finished my sophomore year, majoring in Computer Science and minoring in Finance. In my free time, I like to hang out with friends, play video games, or work on other programming projects I put myself up to.

I am very excited to have the opportunity to be a development intern at OpenSesame. I hope to be able to make an impact and learn about how product development works. Also, I would like to learn a few things about starting a company, as I hope to start my own someday.

Malcolm Daigle

I have been a development intern at OpenSesame since last July, but this is my “formal” introduction. I just graduated from Jesuit High School and in the fall I will be attending the University of Washington. Currently, I plan to major in computer science or computer engineering with a minor in either math, a foreign language, or entrepreneurship, but I am keeping my mind and options open.

Outside of school and work, my favorite pastimes are hiking, biking, running, reading, and watching movies, to name a few. My favorite hiking destination is the Columbia Gorge. To satisfy my outdoor urges this summer, I will be taking a brief twelve day hiatus from work to go backpacking in New Mexico with my Boy Scout troop. When it comes to books and movies, I particularly enjoy the science-fiction and action genres.

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What's Your Ideal IT Career Match? https://www.opensesame.com/site/blog/whats-your-ideal-it-career-match/ https://www.opensesame.com/site/blog/whats-your-ideal-it-career-match/#respond Thu, 05 Jun 2014 00:00:00 +0000 /site/?p=1976 IT jobs may be plentiful right now, but they aren’t all equal. The good news is that the annual list of 200 IT jobs, ranked from best to worst, has the information you need. The jobs are scored based on their income, stress, physical demands, emotional environment and growth potential; and you might be surprised... Read more »

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IT jobs may be plentiful right now, but they aren’t all equal.

The good news is that the annual list of 200 IT jobs, ranked from best to worst, has the information you need. The jobs are scored based on their income, stress, physical demands, emotional environment and growth potential; and you might be surprised by the results. As you consider your options in finding the right job, you can use this information to weigh one career path against another, or to simply rule out some of the less desired positions and save yourself the time wasted in pursuit of something less than worthwhile.

Thanks to the stats provided by the folks at CertificationKits, you can see the highlights of this job list in the infographic below, including the best education options and even alternate career options.

 

Editor’s Note: Don’t miss OpenSesame’s extensive Information Technology course offerings! We have training in many categories including programming, web development, server technology, cloud computing, certification test preparation, and more! 

Camille McClane is a writer, researcher and editor, who frequently blogs about about Cisco training and other computer repair-related subjects. Her favorite subject to focus on is emerging technology trends and its overall effect within business expansion and relations. She hopes the readers of OpenSesame think this infographic informative as well as enjoyable! Connect with her on Google+

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Course of the Week Highlight: Dive into Banking and Finance! https://www.opensesame.com/site/blog/course-week-highlight-dive-banking-and-finance/ https://www.opensesame.com/site/blog/course-week-highlight-dive-banking-and-finance/#respond Wed, 04 Jun 2014 00:00:00 +0000 /site/?p=1977 Banking and Finance can be a complicated world to navigate. There are regulations and legal issues to be aware of, not to mention general banking information and security. Training is a great way to ensure you stay on top of the latest banking info and can give you a competitive advantage when seeking a promotion... Read more »

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Banking and Finance can be a complicated world to navigate. There are regulations and legal issues to be aware of, not to mention general banking information and security. Training is a great way to ensure you stay on top of the latest banking info and can give you a competitive advantage when seeking a promotion or changing jobs.

Begin or enhance your banking career today! This week’s featured courses are here to give you the knowledge you need.

 

Featured Courses

By: SNL Knowledge Center
 

Do you work for a bank and want to understand the specifics of bank financial statements? Get an essential understanding of bank financial statements and learn to recognize the most closely watched items in a bank’s income statement and balance sheet. Topics covered in this course include core deposits, interest, loans, and more!

By: Kesdee
 

If you’re a bank employee looking for a better understanding of security in your workplace, this course is for you! Understand the key security features of a bank and how to address hazardous situations. Become a pro at identifying con artists and suspicious behavior. Daily bank security routines and teller ethical behavior are also covered.

By: 360 Training
 

Do you work in banking and/or finance? Does your company trade internationally. Course Benefits: Bribery, red flags, consultancy agreements, willful ignorance, accounting controls, the grease exception, and routine governmental actions are all covered within this course. Ensure your compliance—don’t get caught violating the FCPA.

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Marketing Your eLearning Initiative – Signage https://www.opensesame.com/site/blog/marketing-your-elearning-initiative-signage/ https://www.opensesame.com/site/blog/marketing-your-elearning-initiative-signage/#respond Tue, 03 Jun 2014 10:56:07 +0000 /site/?p=1978 My previous post in the “Marketing Your eLearning Initiative” series addressed ideas on how to use email as a method for advertising the launch of your program, new courses and positive experiences using the training. While digital communication is a great way to provide regular updates regarding your elearning program, signage can promote your overall... Read more »

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My previous post in the “Marketing Your eLearning Initiative” series addressed ideas on how to use email as a method for advertising the launch of your program, new courses and positive experiences using the training. While digital communication is a great way to provide regular updates regarding your elearning program, signage can promote your overall training initiative and reinforce benefits of the program. Additionally, diversifying your communication methods, and where the communication occurs, increases the likelihood of the messaging being retained.

Developing Signage Messaging

Let’s do a short exercise. Take a minute and think about your commute to work. Most likely you either pass highway billboards or see advertisements posted on the side of buses or trains. What ads stick with you? What about them is memorable?

Developing signage for your elearning program is just like creating a billboard ad. You want great visuals that are going to catch your employee’s eye and get them to stop, as well as a clear message that delivers key information. And, just like advertisements, you can play to your employee’s emotions, frustrations and sense of humor to achieve the desired reaction.

The eLearning Network has created a fantastic resource for developing effective marketing messages for elearning. Essentially, each message should do the following: 

  • Grab their attention
  • Gain their interest
  • Get them to desire the service/product
  • Call them to action

Following this method, a sample message may look something like this:

Does creating tables in Excel feel like running into a brick wall?
(Grab attention with a pain area)

Excel 2013 – Pivot Tables Training can get you from confusion to mastery in only 60 minutes.  
(Gain their interest)

Complete the elearning course on your own time and take the course again and again until you feel comfortable.
(Get them to desire it)

Purchase today on OpenSesame.
(Call to action)

Types of Signage

Tying in Branding
In our branding post, we shared the idea of naming your program in way that expresses either the goals or desired emotions of your elearning initiative. For example, if you want to promote long-term learning, you may call your program “The [Company Name] Journey, or to encourage exploration, naming your program “Pathfinders”, etc. If you choose this approach, you will want your signage to reflect this theme. Branding signage should advertise the program’s features and benefits, as opposed to individual elearning courses.

Humor
Let’s be honest—the word “training” doesn’t always bring a smile to an employee’s face. However, no one can help smiling at a silly cat picture! Using humor can help reduce anxiety around a training program, as well as provide a creative way to advertise confusing or broad topics. Plus, humorous messaging is more likely to be shared among employees, increasing the reach of the messaging.

Timely
If you’re like me, it always seems that I find great resources when I DON’T need them—and then can’t recall them when I do. These just-in-time learning needs are the hardest to market too, but not impossible.

For example, on a recent trip to my local library, a rack of business cards caught my eye. Each card had a need-related question on the front, with information on how to locate answers in the library.

The best part? I can stick these cards in my wallet where I know I won’t lose them and where I will notice them on a daily basis. This concept could easily be adapted for frequent training needs in your company, such as software, leadership, etc.

Signage is a great advertising medium because the possibilities are endless—”Summer Camp” poster series advertising team-building and leadership courses, “Share the Gift of eLearning” encourage employees to pass along a favorite course to colleagues around the holidays. Perhaps you already have signage campaigns that are working for you. If so, please share them in the comments so we can add them to our repertoire.

Want more marketing tips? Register for our free webinar on July 9 at 10:00am PDT, “Trump the Usage Slump: 5 Tips For Marketing Your eLearning Internally.”

Other posts in the Marketing Your eLearning Initiative Series:

Part 1 – Start With the Why
Part 2 – Finding Your Champions
Part 3 – Branding Your Initiative
Part 4 – Using Email to Market
Part 6 – Harnessing the Power of the Preview

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How Can You Drive Returns on Your Business Continuity Plan? https://www.opensesame.com/site/blog/how-can-you-drive-returns-your-business-continuity-plan/ https://www.opensesame.com/site/blog/how-can-you-drive-returns-your-business-continuity-plan/#respond Mon, 02 Jun 2014 00:00:00 +0000 /site/?p=1979 If you are aware of what Business Continuity Planning is all about, then you might also have heard that it is just another expensive insurance plan you need to keep paying for until the real need arises and doesn’t come with any return on investment. Have you? In fact, this is what most business leaders... Read more »

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If you are aware of what Business Continuity Planning is all about, then you might also have heard that it is just another expensive insurance plan you need to keep paying for until the real need arises and doesn’t come with any return on investment. Have you? In fact, this is what most business leaders conclude Business Continuity Planning, or BCP, is.

According to a survey by Continuity Central, 38% of business continuity professionals responded that due to lack of budget, funds, and resources, BCP is likely to be a major problem in 2014. Furthermore, 16.4% of respondents confirmed that lack of management commitment, buy-in, and support is an ongoing issue and biggest challenge for BCP implementation.

Most of the businesses found it an expensive affair (and you may agree), but what if your Business Continuity Plan could actually reduce your ongoing project management costs? Have you ever thought about it? Have you ever realized that BCP can even provide you with a significant return on your investment? Food for thought, isn’t it?

As a technology or business leader, you should not only think about why you need to invest in your BCP, but also its real value and the advantage of integrating it with your day-to-day business practices; don’t just waiting for the need for execution to arise. That’s exactly what we are trying to help you understand by showing you how to drive return on your Business Continuity Plan. Let’s look at those tactics now.

Leverage Remote Work

A common BCP strategy is a work-from-home policy which is only applicable when a major event occurs in your primary location, such as a chemical leak, fire or Act of God. However, have you thought of implementing it when the impact is less, such as commute delay due to road closure, bad weather, flooding, or something similar?

You may think the loss of productivity caused from such disruptions is unavoidable, but that is not true. You can probably use your notification systems to alert your employees on possible natural calamities or traffic congestion and enable them to work remotely rather than wasting significant amount of time trying to commute to your work place. Don’t you think that will increase the efficiency level of your team and organization collectively?

However, you should ensure that your employees have all the facilities required to go mobile like laptops, probably a hosted telephone system, internet connection with high bandwidth, remote access ability to your systems, etc, but that should not be a tough task to implement.

You need to use your BCP team to ensure you have all the technicalities of remote working facility in place so that you can leverage the capability whenever any kind of event happens which might make an impact on productivity and not just wait for when there is a major disaster.

Cut Down Facility Expenses

Reducing facility costs can prove to be a very good approach to cut down your organizational expenses. You can reduce your fixed office space and keep it to a bare minimum, leverage a combination of vendor-managed business centers, and have a remote working policy to accommodate overflow whenever needed.

A vendor can provide the most effective solution with business continuity inherent. They would be able to better manage data center costs, improve reliability and availability, reduce capital expenses and deploy a system with a rapid pace.

If a major disaster happens at your primary facility, you can still drive your business easily by moving to a mobile approach by using your vendors as you have already ingrained the same in your process. Similarly, if the event happens at any of your vendor-managed business centers, you can move to an alternative location and save money on facility costs.

In a nutshell, you have to change your approach to more dynamic from static.

Implement Cross-Training Program

You must be aware of how important it is to always have a backup plan in place in every aspect of the business; this is important for your Business Continuity Plan as well. You should emphasize implementing a cross-training program so that you can have a pool of backup staff ready to take over a crisis when the primary is unavailable.

Interestingly, it is not just useful for your business continuity strategy, but can also play a very important role in improving your human resource effort as well. Cross-training can reduce the risk of attrition and improve overall organizational capability.

Although Business Continuity Planning may seem a costly approach to your organization, changing your approach from being a disaster focused practice to day-to-day business with resilience will certainly fetch you a significant return on your BCP investment.

Which plan are you going to implement first? Share your thoughts in the comments!

Chandana Das is a Senior Content Writer at Simplilearn and handles variety of creative writing jobs. She has an M.A. in English Literature from Gauhati University. PRINCE2 Foundation certified, she has a unique and refreshing style of writing which can engross the readers to devour each sentence of her write-ups. Connect with her on LinkedIn

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OpenSesame Development Team Feature Update: May https://www.opensesame.com/site/blog/opensesame-development-team-feature-update-may/ https://www.opensesame.com/site/blog/opensesame-development-team-feature-update-may/#respond Fri, 30 May 2014 00:00:00 +0000 /site/?p=1980 Check out the changes that we have made to simplify, streamline, and add functionality for our learners and our admin customers.    CourseCloud Customers: TWO Ways for Learners to Access Training  There has been a growing demand for additional CourseCloud functionality as thousands of individuals are accessing training via CourseCloud, with some learners having dozens... Read more »

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Check out the changes that we have made to simplify, streamline, and add functionality for our learners and our admin customers. 
 
CourseCloud Customers: TWO Ways for Learners to Access Training 
There has been a growing demand for additional CourseCloud functionality as thousands of individuals are accessing training via CourseCloud, with some learners having dozens of courses and years of training that they have been assigned to. We added the ability for CourseCloud learners to create their own accounts on OpenSesame and access their training courses directly from their own learner dashboard:
 
The invitation emails now include TWO ways for learners to access their courses:
  1. Link to the course: This standard CourseCloud link takes the learner directly to their course for quick access. No registration required.
  2. Create an account: We have added this second option so that the learner can create their own account on OpenSesame. From their account they can keep track of all courses that they have been invited to over time, track their progress, retake past courses, and print completion certificates.

If the learner chooses to create an account, we have significantly simplified the registration process for learners coming from a CourseCloud invitation, so that they can quickly create an account and get right to taking their training from their “My Courses” list.

LMS Customers: More Administrative Features
We have added some additional tools for our customers that are using our course content within their own LMS. LMS customers now have the ability to do the following from within their OpenSesame account:
  • Track which users have used course seats within a particular course or OpenSesame Plus
  • Download completion certificates for completed courses
  • Delete/remove users from a particular course or to revoke access to OpenSesame Plus

We are hoping that this will increase visibility and functionality for our LMS administrators.

Credit Card Storage – Card on File & Security
Upon purchasing courses on our website, you now have the option to store your credit card on your account for recurring subscription purchases (eg: OpenSesame Plus) or to simplify future purchases on the same card.
 
Concerned about the security of storing credit card information? We do NOT store any of your credit card information directly in our system. We are using an advanced security technique that sends your credit card information directly from the browser to our credit card processor for secure storage. Our payment processor has been audited by a PCI-certified auditor, and has been certified as a PCI Level 1 Service Provider, the most stringent level of certification available. Learn more about PCI compliance here.
 
How can I add/edit/delete stored credit card information? Each time you check out you can manually enter your credit card information, choose to add a new card, use an existing stored card, or change your default card. In order to make changes to stored credit cards on file, you can access your stored cards at any time by logging into your account, then click on My Account > Stored Cards tab.
 
We hope that these new features and functionality will help improve your training experience with OpenSesame! As always, please contact your account manager or our support team if you have any questions about any of the products or features above. We’re here to help!

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Effective Training Visuals—Add a Spark of Interest https://www.opensesame.com/site/blog/effective-training-visuals-add-spark-interest/ https://www.opensesame.com/site/blog/effective-training-visuals-add-spark-interest/#respond Thu, 29 May 2014 00:00:00 +0000 /site/?p=1981 Here’s the sixth in a series of blog posts written to help you evaluate elearning courses by considering how well their visuals add to the effectiveness of the training. It’s also the final installment in this series. If you’re reviewing the memories at home, the five earlier posts have covered:   Organizing on-screen visual elements... Read more »

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Here’s the sixth in a series of blog posts written to help you evaluate elearning courses by considering how well their visuals add to the effectiveness of the training. It’s also the final installment in this series.

If you’re reviewing the memories at home, the five earlier posts have covered:

 

In this post, we’ll discuss some techniques for creating visuals that add a “charge” to your training, grab attention, and make the material easier to remember later.

As a final reminder, the ideas below originated in the book Visual Language for Designers: Principles for Creating Graphics that People Understand by Connie Malamed. She’s one of our favorite bloggers in the learning world, so please check her blog to learn more about instructional design and the book these ideas are drawn from. Also, keep your eye out for the new book that she’s writing now; we’re sure it will be great when it’s ready. And one last big thank you to her for pulling together the book this series was based on.

The visuals used as examples come from elearning courses created by Convergence Training.

Charge the Brain Up

Research into cognition and common sense both tell us that there are some things that draw people’s attention and help us to remember. That’s what this final episode is all about—things that add a spark of interest to training because our brains crave them.

In particular, we’ll look at four different graphic techniques. These include visuals that:

  • Appeal to our emotions
  • Involve aspects of storytelling and narratives
  • Make use of visual metaphors
  • Are unexpected and/or humorous

Let’s get the show on the road, shall we?

Emotional Appeals

Our brains react quickly and strongly when emotions are involved. People tend to focus their attention on emotional aspects, they tend to prefer emotional content over neutral content, and the additional emotional spark seems to play a role in increasing memory.

Artists can introduce emotional elements in many ways. A simple way is through the use of color. For example, the red highlight on the machine below quickly communicates danger.

The image of a pedestrian near a forklift below makes use of that same color-coded emotional message to illustrate the hazards of pedestrians near mobile machinery.

Yet another way to appeal to emotions is to show something we all share an emotional response to—like the tornado in a dark, forbidding sky below.

You can also appeal to emotions by showing a person in danger. For example, the man falling from a forklift below grabs your attention through his dangerous position and the expression on his face.

And, more subtly, the woman’s expression below helps demonstrate the hazards of stress at the workplace.

Storytelling and Narratives

In ancient times of yore, people gathered around fires and listened to stories about Gilgamesh, Beowulf, El Cid, Achilles, Odysseus, Aeneas, Roland, and others. Today, we spend millions gathering in darkened movie theaters to watch similar stories.

Why? Because people like stories. Plain and simple.

So it certainly pays off to take advantage of this and include stories and storytelling techniques in your training materials. That can mean threading fascinating scenario-based learning into your courses, sure, and we encourage you to do that (watch for an upcoming Convergence blog series about this). But it can also include simpler things, such as representations of sequences and processes.

For example, the image below represents all the complexity of the papermaking process and illustrates it in three simple steps—make the sheet of paper on a paper machine, roll it on a winder, and produce packaged sheets on a pallet for shipping. Pretty nice for an overview, perhaps as part of an introduction.

Or, to tell a more detailed version of the same story, the graphic below is more appropriate. This might be nice to include as a still frame, allowing the learner to review at his or her own pace.

Visual Metaphors

We probably all make use of analogies when explaining something to another person during a conversation. Visual designers can make use of visual analogies to help explain things as well.

For example, the image below helps to illustrate the different amounts of “drag” on particles of different shapes as they fall and settle through a substance by representing the particles as skydivers. The larger the surface area, represented by the width of the arc, the more drag.

Or, consider the image below, taken from a course on forklift safety. The artist makes use of a see-saw to explain the balance of forces between the forklift’s counterweight and the weight on the forks. This takes an unfamiliar and perhaps hidden aspect of forklifts and puts it into a context most people are familiar with and understand easily.

And in the image below, taken from the same forklift safety course, the stability of a forklift is represented visually as a yellow pendulum within a green “stability triangle.” Just keep the weight, represented by the yellow pendulum, centered within the green triangle and the forklift is stable and safe.

Novelty and Humor

People like unexpected things and they like funny things (and, sometimes something is funny just because it’s unexpected). This is why novelty and humor can be effective in training, though of course it’s important to use common sense and not use coarse humor or humor that will insult, alienate, shame, or offend others. But you knew that, no?

For example, the image below is a humorous representation of the H1N1 flu virus. The artist could have made a realistic interpretation of the virus, but in a course focused on the importance of things like hand washing and getting vaccinated, the humorous approach seemed more effective.

And the image below puts an unexpected twist on safety icons (and the Jolly Roger) to represent potential hazards while working on industrial machinery, perhaps grabbing the attention of a learner who’s just about to fade out at the simple thought of safety training.

That’s It, Folks

Using the techniques demonstrated above, as well as the techniques from the previous posts in this series, should help you create more effective training materials (or recognize them, at least, if you’re buying instead of building).

Because this is the final post in the series, Convergence Training would like to thank the readers for your sustained attention, OpenSesame for providing the opportunity to write about all this, and OpenSesame blogger Kate Cornelius for all her efforts in managing the process from her side. Thanks to you all; we hope you found it interesting, helpful, and fun.

Hope to see you all again on this blog or elsewhere in the learning world. Cheers!

Jeff Dalto is an Instructional Designer and Trainer at Convergence Training. You can keep up with Jeff at the Convergence Training blog or on LinkedInGoogle+, Twitter, and Facebook.

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Course of the Week Highlight: Get Certified! https://www.opensesame.com/site/blog/course-week-highlight-get-certified/ https://www.opensesame.com/site/blog/course-week-highlight-get-certified/#respond Wed, 28 May 2014 00:00:00 +0000 /site/?p=1982 Both job seekers and those looking to move up in their current roles can benefit from certification in their field. Did you know OpenSesame offers certification courses in many areas? From project management to information technology (and many in between!), we’ve got you covered. Set your career on the right path through certification. This week’s... Read more »

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Both job seekers and those looking to move up in their current roles can benefit from certification in their field. Did you know OpenSesame offers certification courses in many areas? From project management to information technology (and many in between!), we’ve got you covered.

Set your career on the right path through certification. This week’s featured courses will help you prepare for the certification exam of your choice!

Featured Courses

By: The Art of Service
 
Do you work in (or want to get into) IT Service Management? Are you preparing to take the ITIL Foundation exam? You’ll want to check out this course! As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ITIL (Information Technology Infrastructure Library) Foundation exam is the most popular for entry-level certification, especially for those moving to IT from another career. This 18-hour prep is your complete guide to acing the ITIL!
 
By: MindEdge
 
Looking to become a better project manager, at any experience level? This PMBOK 5th Edition PMP certification prep course includes exam-taking tips, quizzes, tests, and two full-length, 200-question practice exams covering all the need-to-know information for the PMI exam. You’ll learn through video segments of project management professionals who offer advice and best practices about how to become a more effective project manager.
 
By: Business Analysis Excellence
 
Ready to start your career as a Professional Business Analyst? This IIBA-endorsed course is a great way to study for the Certified Business Analysis Professional (CBAP) certification exams. Earn 24 PD hours/CDUs upon successful completion of the course. This course provides both new and experienced Business Analysts with all the knowledge and tools they need to perform the Business Analyst role; you’ll become competent in the foundation business analysis skills with a comprehensive understanding of the role of the Business Analyst in both traditional Waterfall and Agile based projects.

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Upcoming Webinar: Get To Know OpenSesame Plus https://www.opensesame.com/site/blog/upcoming-webinar-get-know-opensesame-plus/ https://www.opensesame.com/site/blog/upcoming-webinar-get-know-opensesame-plus/#respond Tue, 27 May 2014 16:54:05 +0000 /site/?p=1983 OpenSesame’s latest pricing solution, OpenSesame Plus, offers unlimited access to 2,500+ courses for one low price. The simple and affordable subscription model provides the training you need, when you need it, without having to worry about the cost per course. The catalog features more than 50 categories—from business skills and compliance, to software and technology—making... Read more »

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OpenSesame’s latest pricing solution, OpenSesame Plus, offers unlimited access to 2,500+ courses for one low price. The simple and affordable subscription model provides the training you need, when you need it, without having to worry about the cost per course. The catalog features more than 50 categories—from business skills and compliance, to software and technology—making OpenSesame Plus ideal for companies of any size with diverse training needs.

On Tuesday June 3 at 10:00am PDT, we’ll be providing you an exclusive look at the features and benefits of OpenSesame Plus in a 45-minute introductory webinar. OpenSesame’s Product Manager, Abby Miles, will walk you through:

  • Providers and topics available through Plus
  • Pricing options
  • Integrating OpenSesame Plus into your learning management system
  • Delivering subscriptions via OpenSesame’s CourseCloud
  • Strategies for promoting OpenSesame Plus to your employees

Additionally, the webinar will include a live demo of OpenSesame Plus. There will also be time at the end of the webinar to address any questions you may have regarding the OpenSesame Plus program. Register here and join us on Tuesday June 3 from 10:00 AM – 11:00 AM PDT!

register button

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Not Simply An Internship: INROADS Holistic Approach To Training Tomorrow's Workforce https://www.opensesame.com/site/blog/not-simply-internship-inroads-holistic-approach-training-tomorrows-workforce/ https://www.opensesame.com/site/blog/not-simply-internship-inroads-holistic-approach-training-tomorrows-workforce/#respond Fri, 23 May 2014 18:41:48 +0000 /site/?p=1984 Young adults are in a bit of a catch-22 these days. The majority of companies require a college degree in order to be considered for a position, but the education students receive during college often does not match the skills and experience required in those roles. Essentially, society demands young adults go to college, but... Read more »

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Young adults are in a bit of a catch-22 these days. The majority of companies require a college degree in order to be considered for a position, but the education students receive during college often does not match the skills and experience required in those roles. Essentially, society demands young adults go to college, but then is not preparing them for what comes after. 

Many college students seek to bridge the experience gap by participating in internship programs. We’ve illustrated in the past the benefits of internship programs to both the company and participants, such as businesses having a more qualified recruitment pipeline and the interns often finding permanent position with their company. Additionally, internships can act as a guide for supplemental learning young workers can do on their own time.

Of course, tremendous value also brings scarcity. Internships can be tough to find and the experience can be diminished by a poor manager or disorganized business. One organization is working to address these issues with a comprehensive program—the INROADS Advantage.

Not Simply An Internship

I did not take advantage of internships when I was an undergraduate and, consequently, suffered when I went looking for a job. As a result, I accepted as many internships as possible when I entered graduate school. While some were incredibly valuable, many were poorly-managed, comprised mostly of data entry or “grunt work” and rarely had opportunities for advice or mentorship.

The INROADS internship program strives to provide a holistic experience for young workers. A paid internship position, coordinated by INROADS, is only one piece of the program.

  • Participants are assigned to an INROADS manager who provides year-round coaching and mentoring, as well as a corporate mentor for additional professional guidance. 
  • INROADS participants also volunteer time with community projects to hone leadership skills and instill the value of service. 
  • Most importantly, INROADS understands learning is a life-long journey, as the economy is constantly evolving and professional skills ever-changing. INROADS interns receive customized skill development training to prepare them for their internships, including regularly scheduled training and coaching sessions and, in some cases, elearning courses.

To be eligible for an INROADS Internship, applicants must be attending an accredited college/university and have at least one summer or 27 credit hours remaining before graduating. Additionally, applicants need to have a cumulative GPA of 3.0 and be interested in careers in: business, finance, accounting, economics, engineering, supply chain management, computer science/MIS, healthcare, retail management and liberal arts.

It’s the Thought That Counts

Internships are a valuable tool, not just for young workers, but for businesses as well. The value, however, depends on how much time you spend on the program’s design and the individual interns. INROADS is a great example of a thought out program that strives to go above and beyond gaining work experience, and businesses can learn more about participating in the program here.

If you’re looking to design your own program, check out our resources on how to make a memorable first day for interns (and new hires!), as well as how to design an internship program that is compliant with current federal standards.  

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I'm a Millennial, But I'm Also an Individual https://www.opensesame.com/site/blog/im-millennial-im-also-individual/ https://www.opensesame.com/site/blog/im-millennial-im-also-individual/#respond Thu, 22 May 2014 00:00:00 +0000 /site/?p=1985 How millennial am I? Well, I scored a 96 on Pew Research Center’s “How Millennial Are You?” quiz. Apparently pretty millennial! Though I am most definitely part of the Millennial generation, I was surprised at how high my score was. As I read the multitude of reports about my generation in the workplace, I often find... Read more »

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How millennial am I? Well, I scored a 96 on Pew Research Center’s “How Millennial Are You?” quiz. Apparently pretty millennial! Though I am most definitely part of the Millennial generation, I was surprised at how high my score was. As I read the multitude of reports about my generation in the workplace, I often find myself on the defensive, thinking “I’m not like that!” (I don’t spend all day watching TV, playing video games, or complaining about how I’m treated by other generations. I don’t think I’m particularly flakey or unreliable). It is important to remember that while we are a generation sharing some key characteristics, we are also individuals.

Millennials, or Gen Y, are those born from the early 80’s to early 2000’s. As we covered yesterday, unemployment is a big issue for younger Millennials. 9/11 was a major event in our childhood/youth. We grew up around and are comfortable with technology (no, I didn’t have a cell phone as a kid, but I don’t remember a time without a home computer). We tend to be more highly educated, more liberal, and less religious than our predecessors. By 2020, we’ll make up 40% of the workforce (be ready for 86 million of us!).

We’ve been called the “Me Generation,” but not all of us are self-absorbed and selfish. We weren’t all raised by helicopter parents and showered with participation trophies. And even if we were, it doesn’t mean we need our parents to find us a job (yes, we’ve all heard the stories, but everyone I know is out there doing it on their own!) or can’t be self sufficient. Be careful about lumping us all in together; in an office with no fewer than eight Gen Y employees, I see significant differences between all of my fellow Millennials. We all have unique personalities and life experiences. Get to know us individually rather than writing us off because of what you’ve heard about our generation as a whole.

And yes, I realize the title of this post has a certain irony, as wanting to be known as an individual (note, not special: special is a whole other issue) is a stereotypical Millennial trait (I’m a unique individual, just like everyone else). What do you think? If you’re a millennial, what biases have you encountered and how have you worked to combat them? If you’re from another generation, what has been your experience interacting with millennials? No matter which generation you “belong” to, learning to work more efficiently and effectively with others is a key skill.

OpenSesame offers many training courses to help you better understand your coworkers, from humorous to more serious. I’ve taken and highly recommend both courses!

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Course of the Week Highlight: Lead With Confidence https://www.opensesame.com/site/blog/course-week-highlight-lead-confidence/ https://www.opensesame.com/site/blog/course-week-highlight-lead-confidence/#respond Wed, 21 May 2014 00:00:00 +0000 /site/?p=1986 Whether you’re a veteran leader or you’ve been recently promoted into a leadership role, you’ll likely want to brush up your skills with leadership training. While broad-topic courses can be beneficial, sometimes you need specific training for your experience level or role. Here’s where OpenSesame’s extensive leadership content library can help. Become the best leader you... Read more »

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Whether you’re a veteran leader or you’ve been recently promoted into a leadership role, you’ll likely want to brush up your skills with leadership training. While broad-topic courses can be beneficial, sometimes you need specific training for your experience level or role. Here’s where OpenSesame’s extensive leadership content library can help.

Become the best leader you can be, at any stage of your career! This week’s featured courses will show you how.

Featured Courses

By: SVI
 
Are you a new or experienced leader looking to shake things up and take action? Then this is the course for you! Create a dynamic and productive workplace capable of driving progress by becoming an action-oriented leader. You’ll learn to value progress, be decisive, and never settle for the simple road. Get out of your comfort zone and become a great leader!
 
By: Vado
 
Hoping to smoothly transition from peer to manager? Get the support and guidance you need to be successful in your new role from this course. The transition from bud to boss is a challenging but exciting one that brings new responsibilities, new relationship dynamics, and new opportunities for personal and career growth. This course teaches topics including communication styles (dominant, inspiring, supportive, and cautious), feedback, and more.
 
By: Digital Latitudes
 
Have you heard the buzz about emotional intelligence and want to learn more? Look no further than this course! No matter your level of leadership experience, you can benefit from emotional intelligence tips and techniques. Identify emotions and reactions that impede development of productive workplace relationships and achieve greater self-awareness, self-control, and self-motivation.

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Unique Approaches to Combating Youth Unemployment https://www.opensesame.com/site/blog/unique-approaches-combating-youth-unemployment/ https://www.opensesame.com/site/blog/unique-approaches-combating-youth-unemployment/#respond Tue, 20 May 2014 00:00:00 +0000 /site/?p=1987 At the beginning of each month, like clockwork, news organizations will run a story highlighting the latest “jobs numbers.” Typically this brief 10-30 second sound bite will announce the number of jobs created and any change in the unemployment rate—and that’s about it. Perhaps we will hear a more in depth report when there is... Read more »

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At the beginning of each month, like clockwork, news organizations will run a story highlighting the latest “jobs numbers.” Typically this brief 10-30 second sound bite will announce the number of jobs created and any change in the unemployment rate—and that’s about it. Perhaps we will hear a more in depth report when there is a major shift or the announcement of a new initiative, but the majority of time reports on economic recovery are boiled down to these two numbers.

I will be the first to admit I had not given more thought to these reports beyond recognizing more jobs added and a reduction in the unemployment rate were good signs of recovery. It didn’t occur to me that certain populations were facing very different numbers—numbers that weren’t improving month after month.

Young workers all over the world are facing an unemployment rates two or three times higher than those of older workers. In the U.S., 15% of workers aged 16 to 24 are unemployed, versus the 7% unemployment among all workers. Some European countries, such as Spain and Greece, are experiencing youth unemployment rates as high as 54%. While the economic recession is a major factor behind these higher rates, the increasing disconnect between higher education and the job skills company’s require only exacerbates the issue.

Fortunately, many companies and organizations have taken up the charge to address this growing epidemic, creating innovative solutions to help young people bring their skills to the market.

Adecco

Adecco, a leading recruitment company and one of the largest providers of HR solutions, has seen the youth unemployment firsthand. This multinational company has offices in many of the hardest hit countries and has witnessed the frustration of unemployed youth as they try to find their place in the professional world. To help combat the issue, Adecco launched the “Way to Work” program.

Comprised of events, job training programs and mentoring, the Way to Work program seeks to encourage, motivate and inspire young people to take the first steps in their career. Each year, Adecco employees take to the streets of their respective communities to deliver career workshops and offer advice. In addition to visiting schools and organizations, the “Street Days” program also involves open houses at Adecco staffing branches and job fairs. The April 30, 2014 Street Day in Spain saw 1,400 employees assisting more than 90,000 youth in one day. Additionally, Adecco offers one-month paid employment at the company to help young people gain work experience. Participants in the employment program have the opportunity to apply to be ‘CEO of the Adecco Group’ and receive mentoring from Adecco CEO Patrick De Maeseneire.

New Avenues

Closer to home here in Portland, Oregon, local nonprofit New Avenues for Youth is tackling both youth unemployment and homelessness, as high rates of youth unemployment can create long-term struggles with stable housing. Their approach to this issue is unique in that their solution also helps sustain the nonprofit’s programs. New Avenues for Youth’s Social Purpose Enterprise Initiative runs nonprofit businesses to provide employment opportunities for youth. The nonprofit runs two Ben & Jerry PartnerShops, an ice cream catering and cart business, as well as a screen printing business. Youth gain real customer service experience and have the opportunity to move into different roles while working for the businesses. Program participants also take part in a job readiness training program to help learn about personal budgeting, interview skills and more. 

Youth unemployment is a problem that cannot be solved by laws alone. For example, the recent debate over increasing the minimum wage won’t solve the skills gap issue experienced by many college graduates. More opportunities for real-world experience and training, such as those offered by Adecco and New Avenues, will help young workers gain the vital skills and confidence they need to face the today’s challenging job market.

Image Credit: Sinn Fein via flickr

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Teaching Leadership to Gen Y https://www.opensesame.com/site/blog/teaching-leadership-gen-y/ https://www.opensesame.com/site/blog/teaching-leadership-gen-y/#respond Mon, 19 May 2014 00:00:00 +0000 /site/?p=1988 In my experience, Gen Y are not afraid to step up and take on responsibility. They possess a ‘can do attitude’ and are great team players. 28% of managerial positions in the United States are already held by Gen Ys, those born between 1980s – 2000, also known as Millennials (Bersin). Common characteristics of Gen... Read more »

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In my experience, Gen Y are not afraid to step up and take on responsibility. They possess a ‘can do attitude’ and are great team players. 28% of managerial positions in the United States are already held by Gen Ys, those born between 1980s – 2000, also known as Millennials (Bersin). Common characteristics of Gen Ys are that they are confident, motivated, and looking for balanced lifestyles. 

So how can you give your Gen Ys clarity on what it means to step up and be accountable as a leader? Teach them to communicate and collaborate across an organisation in an authentic way.

As my colleague Dr. Vince Molinaro says in his recent New York Times Bestseller, The Leadership Contract:

  • Leadership is a decision. Make it.
  • Leadership is an obligation. Step up.
  • Leadership is tough work. Get tough.
  • Leadership is a community. Connect.

This last point in particular relates to Gen Ys. They have had the tools—games, texting, email, social media platforms such as Facebook, Twitter and LinkedIn—from an early age and for them, it’s second nature to connect across an entire organization. The Gen Ys don’t believe that leaders are only at the top of the house and instead believe they can be found throughout the organization.

The key for any Human Resources professional looking to engage their organization in leadership development with Gen Ys is to form multi-experience teams. Make the Gen Y employees co-project managers with a more experienced leader in the organization. Offer a level-setting opportunity or problem to solve, related to company growth, customer service, selling, and product innovation. Get the teams to identify SMART goals, set SMART goals, and align these SMART goals to the organization’s strategy. HR Executives can support this by giving all their people insight into ‘who they are,’ ‘what they bring,’ and ‘how to become high-impact contributors.’

I suggest we GO! Get Organized, harness collective energy, and collaborate-away with transparency.   

What do you think?

Dr. Celia Richardson is Vice President, Strategic Learning Solutions at Knightsbridge. Knightsbridge is a North American human capital solutions firm that truly integrates the expertise of finding, developing, and optimizing an organization’s people to deliver more effective solutions and better performance.

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Hello from Our New Senior Business Developer https://www.opensesame.com/site/blog/hello-our-new-senior-business-developer/ https://www.opensesame.com/site/blog/hello-our-new-senior-business-developer/#respond Fri, 16 May 2014 00:00:00 +0000 /site/?p=1989 People used to tell me all the time that I had one of the most exciting jobs on the planet and I most certainly did—until now! I am a veteran journalist of 14 years. My early career was spent at major metro newspapers throughout the United States and overseas reporting for wire services, which allowed... Read more »

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People used to tell me all the time that I had one of the most exciting jobs on the planet and I most certainly did—until now!

I am a veteran journalist of 14 years. My early career was spent at major metro newspapers throughout the United States and overseas reporting for wire services, which allowed me to live, work and travel all over this country, and eventually on four other continents and more than 60 countries. Apparently, my investment in a bachelor’s degree in journalism at the University of Oregon paid off well.

I wholeheartedly traded it all to embrace motherhood, a much more humbling and thankless role. Yet it was a truly unexpected gift, due to a complicated medical history. At 24, I had already survived three debilitating strokes that left me having to re-learn everything, both on cognitive and physical level. I spent a year in a wheelchair and couldn’t even count beyond the number 12. From this, I learned not to take anything (and I mean anything!) for granted.

I have always been a voracious learner. After having learned to retrain my brain entirely, I still hunger for new information all the time, but I’m now much gentler with myself in the way I learn. Hence, I value every facet of learning. I also learned with the right mindset, I could do anything as long as I was willing to learn.

Since a career in international travel was not conducive to motherhood, I spent my son’s first two years as a book editor and ghostwriter. Then when he was 2 1/2 we moved from Cape Town, South Africa. I settled in Portland where my parents reside, so they would be able to enjoy some much-desired time with their grandchild. I reinvented myself and spent the next 10 years in the corporate arena executing sales, marketing, training and communications for three very different companies. Since children help keep you rooted, I have now celebrated a decade in this splendid city set in the absolutely gorgeous Pacific Northwest.

There isn’t a lot I haven’t experienced in the workplace, especially when my jobs have spanned the gamut, from dealing with heads of states to heads of corporations, running from brush fires to putting out project fires. From investigative reporting to analytics, I have seen my life go from extensive foot-work sleuthing to mere finger flying searches, and typewriters to touch screens. (You get the point.) To me, information has always been a commodity. What remains the same for me is maintaining a high level of integrity in the way I approach all things.

Nevertheless, I wanted my next career move to be a very deliberate decision that would not only encompass my past experience but define the coming years ahead. I am fascinated by the start-up culture, but I wanted to be sure my professional life aligned with my personal values. As a global citizen and educator at heart, OpenSesame’s worldwide mission was definitely an appealing option.

OpenSesame is exactly the dynamic, can-do culture I was looking for in my next stepping off point. There is a true diversity in the way people think, learn and do, but there is also a constant vibrancy and steady commitment to improvement in the way each individual approaches their role and improving the experiences of those we serve. What’s not to love about educating and training people globally to improve their skills? I take great pride and joy that I can contribute to the learning and enhancement of all working beings.

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How to Make eLearning Course Text Look Great https://www.opensesame.com/site/blog/how-make-elearning-course-text-look-great/ https://www.opensesame.com/site/blog/how-make-elearning-course-text-look-great/#respond Thu, 15 May 2014 00:00:00 +0000 /site/?p=1990 I see many elearning courses over a year, some published by market-leading elearning agencies. What saddens me is a widespread lack of understanding of how to present text on a screen. If content looks heavy, readers get the subconscious impression that the material is difficult; this only adds to any apprehension they may initially have... Read more »

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I see many elearning courses over a year, some published by market-leading elearning agencies. What saddens me is a widespread lack of understanding of how to present text on a screen.

If content looks heavy, readers get the subconscious impression that the material is difficult; this only adds to any apprehension they may initially have with your course. It can knock their confidence and may lead to a lower completion rate.

Over the last 15 years I have trained thousands of people for the screen. So here are some tips you may like to run through, and perhaps even add them to your content writing guidelines.

Paragraphs

The opening paragraph on a screen should ideally sum up the content below and draw the reader in. It shouldn’t be longer than 30 words. All of the subsequent paragraphs should be no longer than five lines in depth. Okay, one or two can be longer, but then there should be some shorter than five. Don’t follow a principle you might have learned at school: one idea equals one paragraph. Feel free to break up paragraphs into smaller ones.

Line Width

Lines should ideally be displayed 8 – 10 words wide. Wide text and narrow text reduce readability. Too much text displayed poorly will result in the reader abandoning it.

Sentences and Words

Sentences should be short and no longer than 15 words. eLearning especially needs even shorter sentences than this. Word length should average five characters. You can check this with Microsoft Word using the readability statistics dialogue box (more about this shortly). Sentences and paragraphs need to vary in length. The eye rejects boring repetition.

The Visual Edit

There needs to be a final pass after proof reading, this is when you check all of the above and fine-tune the paragraphs to make the text look good.

There is a very easy way to ensure you get word and sentence lengths correct. This is done by running a spelling and grammar check and viewing the readability dialogue box. This can be done in Microsoft Word (to switch this on, go to Word’s help menu).

To check your text, select the area of text you want to check, then run a spelling and grammar check. Once you have completed this, perhaps ignoring some spurious suggestions it presents, a dialogue box will pop up. Look for Flesch Reading Ease Score. It needs to be around or over 60. Technical text with lengthy words will conspire to lower this, but by careful wording even the trickiest text can be improved. Word length: this needs to be less than an average of five characters.

Long Words

You need to avoid ‘nominalisations,’ also known as ‘hidden verbs.’ For example ‘the advancement of science’ should be rewritten as ‘science has advanced.’ This is switching to a verb from a noun. This shortens the words used and makes the text appear less ponderous. Look out especially for nouns with -tion, -ment, -ing, and -ibility endings. The simpler and shorter the words, the clearer the text.

eLearning screens typically carry less words than a web page, especially as some courses are now being adapted for readers using mobile devices. So our writing challenge is even greater than for the web.

In this blog I have only included my ‘top tips.’ If you want to learn more and perhaps have some practice writing for screens you may like to take my writing for the web course hosted by OpenSesame. 

Malcolm Davison has trained some 4,000 staff from most of the UK’s major financial service companies and government departments. In total, he has worked in eight mainland European countries including Belgium for the European Commission and offices of the UN in three countries.

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Course of the Week Highlight: Avoid Embarrassing Cross-Cultural Mishaps https://www.opensesame.com/site/blog/course-week-highlight-avoid-embarrassing-cross-cultural-mishaps/ https://www.opensesame.com/site/blog/course-week-highlight-avoid-embarrassing-cross-cultural-mishaps/#respond Wed, 14 May 2014 20:54:36 +0000 /site/?p=1991 No matter where you work, chances are you’ll interact with coworkers or customers from different backgrounds, cultures, and nationalities. Becoming aware of cultures different from your own or learning the language of your clients will help you avoid embarrassing blunders, in addition to helping you become a more well-rounded and capable leader. Engage with the... Read more »

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No matter where you work, chances are you’ll interact with coworkers or customers from different backgrounds, cultures, and nationalities. Becoming aware of cultures different from your own or learning the language of your clients will help you avoid embarrassing blunders, in addition to helping you become a more well-rounded and capable leader.

Engage with the world! Become more culturally competent with this week’s featured courses.

Featured Courses

By: Quality Media Resources
Want to increase the level of respect for other cultures in your workplace? With this course you’ll be able to communicate across differences in a way that is both respectful and effective. You’ll also know how to facilitate and hold constructive dialogue with colleagues. This course features video situations to clearly illustrate concepts. Avoid conflict and create constructive dialogue around cultural issues in your company.
 
By: Cross Cultural Consultants
Do you and your employees interact with German clients, friends, and/or coworkers on a regular basis? Then this course is for you! Prepare your company for interactions with German peers with this engaging course designed by cross-cultural experts from Germany. Minimize communication problems and get insights into German culture and mindset to avoid embarrassing cultural gaffes.
 
By: Living Language
Are you looking to help your employees (or yourself!) to become well-versed in another language? Look no further than these courses! Living Language courses help learners quickly build a strong base in the language of their choice. Through interactive games and quizzes, learn the basics of Spanish (as an English speaker) or English (as a Chinese speaker). By the end of each course, you’ll be able to hold simple conversations in your new language!

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Project Management Tips for Your eLearning Course https://www.opensesame.com/site/blog/project-management-tips-your-elearning-course/ https://www.opensesame.com/site/blog/project-management-tips-your-elearning-course/#respond Tue, 13 May 2014 16:15:26 +0000 /site/?p=1992 Editor’s Note: Today’s guest post is part of a blog series on creating elearning courses by Sharlyn Lauby, SPHR, CPLP. Sharlyn is a HR pro turned consultant with more than 20 years of professional human resources experience. I have a confession to make. My elearning project is behind schedule. It happens to the best of... Read more »

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Editor’s Note: Today’s guest post is part of a blog series on creating elearning courses by Sharlyn Lauby, SPHR, CPLP. Sharlyn is a HR pro turned consultant with more than 20 years of professional human resources experience.

I have a confession to make. My elearning project is behind schedule. It happens to the best of us. Something unexpected happens—like getting a cold that slows you down, or having your computer hard drive go kaput, or other projects come along that need immediate attention. Being behind schedule doesn’t mean the project is over. The important part is getting the project back on track.

It was years into my professional life before I took my first project management course. If you’re new to the concept of project management, OpenSesame has some course offerings from Vado, which include downloadable project management aids that can be used while you are actually working on your project.

Prior to starting the project, there are a couple of things you can do to build a realistic project timeline.

  • Identify all the tasks that need to be completed.
  • Budget for all the resources necessary to complete the project.
  • Prioritize the work.
  • Assume delays will happen.
  • Consider your normal project schedules.

Once you’ve got a rough timeline in place, commit to the timeline formally. What I mean by this is budget time for it on your calendar. A project of this magnitude will never get finished if you do it when nothing else is happening. We’re all busy, so allocating time is critical.

If you don’t already have favorite project management software to help you formally schedule out the project, here are a few suggestions:

Microsoft Project is a software program that offers the ability to produce a project timeline including resource allocation, instant messaging within groups, and team collaboration. The software has multiple versions to accommodate your project management needs.

Basecamp is a cloud-based software program that offers users the ability to create checklists with deadlines, upload project documents, and invite multiple users to a project group. It offers apps so you can follow the status of your project on any device.

Trello is a free tool that offers both a web and app version. It uses the idea of “cards” that can be moved from column to column, similar to agile methodology or scrum development for those that are familiar.

The key to selecting project management software is to find what works for you. Don’t purchase something because it’s the hot new trendy program on the market. There’s an old quote by celebrity chef Alton Brown, “organization shall set you free”. I know he’s talking about being organized in the kitchen, but the same applies here. Your elearning project will stay on track if you’re organized, so find the method that works best for you.

At this point, you’ve put together a reasonable timeline and committed it to your schedule. Now it’s time to realize that, at some point, there will be a challenge. I’m not trying to burst your bubble here—just being realistic. The good news is, if it never comes, think about how pleasantly surprised you will be.

If you do have to deal with a delay or multiple delays, however, establishing a good timeline to start will not derail your project very far. In my experience, it’s when you have an unrealistic timeline to begin with—and then you get a delay—that’s when the project can really get off track.

When a project does experience a delay, you are in control of how to fix the situation. Here are a couple of questions to ask:

  • What is the reason for the delay?
  • Do you need or want to extend the project timeline?
  • Should you hire an outside consultant to assist with the project?

Using effective project management tools allows you to stay focused on the entire project and make good decisions when adjustments are necessary.

Sharlyn Lauby is the HR Bartender, whose blog is a friendly place to discuss workplace issues. When she’s not “tending bar”, Sharlyn is president of ITM Group, Inc., which specializes in training solutions to help clients retain and engage talent. Her personal goal in life is to find the best cheeseburger on the planet. Connect with her on Google+ or follow her on Twitter.

Additional posts in the series:

Part 1 – Planning Your OpenSesame Training Course
Part 2 – How To Write the Perfect Learning Objective
Part 3 – How To Brand Your Training Programs So They’ll Last
Part 4 – How To Storyboard Your eLearning Course

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Big News Out of ASTD International Conference & Expo 2014 https://www.opensesame.com/site/blog/big-news-out-astd-international-conference-expo-2014/ https://www.opensesame.com/site/blog/big-news-out-astd-international-conference-expo-2014/#respond Mon, 12 May 2014 15:53:09 +0000 /site/?p=1993 This past week I had the privilege of attending my first ASTD (American Society for Training & Development) conference in Washington D.C. It was fantastic connecting with colleagues, partners and clients in our nation’s capital, as well as getting a chance to learn more about current trends and developments within the industry. One of the... Read more »

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This past week I had the privilege of attending my first ASTD (American Society for Training & Development) conference in Washington D.C. It was fantastic connecting with colleagues, partners and clients in our nation’s capital, as well as getting a chance to learn more about current trends and developments within the industry. One of the biggest announcements to come out of the conference, however, was not a new product or service. Instead, the big news came from the organization itself.

The Big Rebranding

I was pleasantly surprised when I arrived at the convention center early Wednesday morning to discover the facility had been completely reworked over night. Brand new colors and signage trumpeted ASTD’s rebranding as “ATD”—the Association for Talent Development.

As a marketer, I’m always fascinated by rebrandings. Obviously companies and organizations shift and mature over time, requiring a “face-lift” in order to reflect the changes. Some rebrandings result in increased awarness, like Old Spice’s clever series of commericals, while others create a bitter backlash, such as Tropicana in 2009. The key to a successful rebranding is not only a logo makeover, but an overhaul of the mission, vision and messaging of the organization.

ATD clearly put a great deal of thought into the organization’s rebranding, as well as how to communicate the change to its members. In addition to the signage change on the last day of the conference, ATD President Tony Bingham made a special announcement the night before, explaining the reasons for the shift and what members could expect. The key message of the rebranding is the work of ATD members encompasses more than training alone. Globalization and technology have fundamentally changed the profession from simply training to helping employees achieve their potential.

The removal of both “American” and “Training” from the organization’s name recognizes the slow shift that has been occurring in the industry for years. As an elearning company, we’ve seen increased interest in training from global companies and overseas businesses, proving human capital development is no longer only an American priority. The change to “Association” from “American” not only acknowledges the growing international audience, but also encourages collaboration by eliminating the focus on a specific region.

The word “training” has also changed, and ATD’s move to “talent” is significant. I’ve written about this shift happening in individual businesses, such as NBC Universal Learning & Development’s rebranding as “Talent Lab.” More and more companies are moving away from compliance-based training in favor of ongoing development programs, expanding the role of the learning manager far beyond the traditional definition of training. The focus on the word “talent” also shows the importance of the individual employee in the learning process, and the influence individuals have on their own development.

ATD is planning to incorporate changes gradually over the coming year, and will have co-branded material (ASTD/ATD) for the next few months. New communities of practice and content will follow later in the year, with the new CTDO magazine being launched in early 2015. 

For a detailed list of session recaps and the conference backchannel, check out David Kelly’s recap post

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Reduce Workplace Clutter and Stress by Switching to Trello https://www.opensesame.com/site/blog/reduce-workplace-clutter-and-stress-switching-trello/ https://www.opensesame.com/site/blog/reduce-workplace-clutter-and-stress-switching-trello/#respond Fri, 09 May 2014 00:00:00 +0000 /site/?p=1994 As creative professionals, project managers, or company leaders, we all seek ways to improve our workflow and increase productivity in the workplace. In honor of Mental Health Awareness Month, we’re highlighting a tool many people in our office use (and love) to reduce the stress of tracking tasks. I’m pleased to announce that the days... Read more »

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As creative professionals, project managers, or company leaders, we all seek ways to improve our workflow and increase productivity in the workplace. In honor of Mental Health Awareness Month, we’re highlighting a tool many people in our office use (and love) to reduce the stress of tracking tasks. I’m pleased to announce that the days of running to Target to purchase a packet of flashcards and post-its are over. So how will you keep track of every single task you need to accomplish on your to-do list for the week? Not to worry! Allow me to introduce our new colleague, Trello.

Trello is an online task management board you can use to arrange and prioritize your tasks, projects, documents, and notes in a virtual pinboard environment. By the end of this blog post, you will learn how to transfer your cluttered pinboard onto Trello, and understand the basic functions of the online application. I will also suggest several ways you can use Trello in your workplace to increase personal productivity and company collaboration.

Understand the Basic Functions of Trello

Below is an example Trello board. Each primary function is highlighted in red with definitions and explanations provided below:

  1. Boards are the entire layout of your task management environment. You can create several boards for free within your Trello account. I suggest setting up a board for each main function of your job and several boards if you collaborate with other people on a regular basis within your company. For example, I have a personal task management board titled “Max’s Board,” and a group collaboration board titled “Content Team Board.”
  2. Privacy settings are enabled and disabled in this location. You have the ability to keep your board private, or share with other people in your company. Have complete control of your own Trello boards or invite other people to collaborate with on a group board.
  3. Add a List for each category or job function within your board. Each list should help you organize your workflow in a way that makes sense to you and your collaborators.
  4. A List is like a chapter in a book, a way to breakdown and organize your primary tasks or job functions. To reiterate: create, manage and place lists in a way that makes sense to you. You have complete control on what you title your lists and the order you view lists. For example, here are several lists I have in my own personal Trello board (in order): To Do Today, To Do This Week, Future Content Ideas, Content Resources, Content Notes.
  5. A Card is like a post-it note or flashcard. Cards are the place you can write down each task or note under the lists created. Create as many cards as you want! Prioritize cards within your lists, and drag cards to different boards.
  6. Add a Card for each of your tasks or action items you need to accomplish, and title it whatever you want. You can also change card titles at your leisure. You have the ability to write a description for each card, add notes within the card, and attach documents. When you’ve completed a task and no longer want the card on your board, double click into the card and archive it.

2 Significant Ways to Use Trello in Your Workplace

  1. Personal To-Do Lists can get overwhelming when you have 30 stickie notes surrounding your desktop and 100 incoming emails with multiple requests. Create a Trello board for your professional and personal to-do lists. Construct different columns based on your responsibilities then make cards for each stickie note*. Your desk will look cleaner than the interior of a brand new car.
  2. Group Collaboration is necessary in startup companies or any cluster of people working on a project. You can use the group Trello board to brainstorm ideas before, during, or after meetings, then discuss and prioritize when the group meets. You can assign cards to individuals in the group. Comment and notify others in the group to ask questions on specific cards and lists, and then archive cards after they’re complete. Save wall space in your office and use group Trello boards for project management & development.

The math is simple: Subtract stickie notes, flash cards & pinboards and ADD TRELLO!

*Remember to recycle all paper products instead of disposing in the trash.

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Calling OpenSesame Sellers: Take your Content Development Skills to the Next Level https://www.opensesame.com/site/blog/calling-opensesame-sellers-take-your-content-development-skills-next-level/ https://www.opensesame.com/site/blog/calling-opensesame-sellers-take-your-content-development-skills-next-level/#respond Thu, 08 May 2014 00:00:00 +0000 /site/?p=1995 Every year it happens. Content developers, trainers, managers, and LMS administrators get together to learn what’s new and work on improving their elearning skills. And this year, it’ll be momentous. The 2014 LEAP Ahead eLearning Conference has a rock star lineup: Jane Bozarth, Julie Dirksen, Judy Katz, John Delano, Roger Courville, David Anderson, and many... Read more »

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Every year it happens. Content developers, trainers, managers, and LMS administrators get together to learn what’s new and work on improving their elearning skills. And this year, it’ll be momentous.

The 2014 LEAP Ahead eLearning Conference has a rock star lineup: Jane Bozarth, Julie Dirksen, Judy Katz, John Delano, Roger Courville, David Anderson, and many others. They are leading 27 sessions on topics that impact you and your business:

 

  • How to Create Interactive Video with Articulate Storyline®
  • “Show Your Work” The New Knowledge Management
  • The State of Offline Learning
  • Ten Principles of Game Design for Learning
  • Action Mapping
  • Actively Involving Learners Through Story
  • Planning for the Experience API
  • Learning in a Connected Workplace
  • Mobile and the Learner Experience
  • Design Thinking for Learning Experiences

The sessions are interactive and you choose which to attend.

OpenSesame is also participating and presenting on Tips to Market eLearning To Your Employees.

Content Isn’t the Only King

Even though the speakers and subjects are amazing, there are other reasons besides the conference content that will make you want to attend.

Many of our out-of-state presenters were thrilled at the chance to visit Portland—it’s a special place. Here’s a video that gives you a good flavor of what the city is like if you’ve never been. Or if you’ve seen the hit TV show Portlandia, you can come see for yourself how real it is, or isn’t.

The event happens in downtown Portland at the Hotel Monaco; a nice gem with plenty of dining, site- seeing and shopping options within blocks. The accommodations are fabulous and the extra amenities are, well, Portland. For example, if you’re traveling alone and would like some company, you can have a goldfish delivered to your room. There is a bike-powered smoothie machine, which OpenSesame is sponsoring during the conference. You can pedal for your own drink.

There is no sales tax in Oregon; it probably costs less to shop than where you live. There’s a Tiffany’s near the hotel in case you have an expensive purchase in mind.

If you’re a beer drinker, you probably know that Portland has more than 60 microbreweries inside the city limits, more than any other city in the world. And if you’re a foodie, know that we have over 700 food carts throughout the city and some of the country’s best restaurants.

Networking

We do so much online these days (even conferences) so attending one in person where you get to literally rub elbows with people is refreshing. LEAP Ahead gives you the opportunity to meet and learn from others in similar roles. The sessions are interactive, so you can ask questions and share your knowledge. There is a coffee break built into the schedule where you can order a custom espresso drink from our private barista and spend time connecting with the other attendees.

The evenings are unscheduled, so you can grab some new acquaintances and get dinner at the restaurant of your choosing. Or we have a few optional activities to choose from, like the Brewcycle. You definitely won’t walk away from this conference without a new network of peers.

Learn more about the conference here. Follow the event on Twitter at #leapahead. 

Renee Seker is the marketing manager at BlueVolt where she helps the LMS company position and promote itself as an elearning solution for organizations with distributed sales channels. Connect with her on Google+ and Twitter

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Course of the Week Highlight: Ace Your Next Interview, No Matter Which Side You're On https://www.opensesame.com/site/blog/course-week-highlight-ace-your-next-interview-no-matter-which-side-youre/ https://www.opensesame.com/site/blog/course-week-highlight-ace-your-next-interview-no-matter-which-side-youre/#respond Wed, 07 May 2014 00:00:00 +0000 /site/?p=1996 Do you get nervous before interviews (as the interviewer or interviewee?). You’re not alone! Being prepared can make a huge difference. Whether you’re mastering body language techniques, becoming an active listener, or brushing up on general interview skills, preparation is key! With this week’s featured courses, you’re sure to nail your next interview, no matter... Read more »

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Do you get nervous before interviews (as the interviewer or interviewee?). You’re not alone! Being prepared can make a huge difference. Whether you’re mastering body language techniques, becoming an active listener, or brushing up on general interview skills, preparation is key!

With this week’s featured courses, you’re sure to nail your next interview, no matter which side of the table you’re on!

Featured Courses

By: Science of People
 

Do you want to be able to decode human behavior and completely change the way you interact with and listen to others? 93% of interpersonal communication is nonverbal—through the latest scientific techniques, you’ll gain insight into body language (including the seven universal facial expressions), emotions, and human lie detection. This course is for everyone; if you’ve ever interacted with another person, you’ll benefit from the communication skills gained. You’ll be an expert after this 1 hour course—$49.00. 

By: Sales Training International
 

Is your goal is to become a better listener and improve relationships with both internal and external customers? Avoid misunderstandings stemming from a lack of “active listening.” Hear and process what the other person is saying without simply preparing your next response. Make your conversations more meaningful and productive. Skills covered in this 45 minute course include: clarifying questions, paraphrasing, summarizing, and more. Get started for $15.00. 

Interviewing Skills 101 and 201
By: Enspark
 
Need interview tips and advice (as the interviewee or the interviewer)? In 101, get the interviewee basics in 35 minutes for $14.95—what to wear, what to say, when to follow-up, and more. You’ll move through a typical interview process via application exercises and a multi-media process. In 201, become a better interviewer in only 25 minutes for $14.95—conduct effective interviews to get the right people in the right seats. Ask the right questions: Will he/she be a good fit? Who else should be involved in this interview?
 
 
 
By: Workbench Media
 
This course from Lou Ader illustrates the job-hunting process from beginning to end; candidates will learn how to navigate the system to get the job they deserve. Topics include tips on networking, interviewing, preparing a resume, developing a successful online presence and negotiating & closing an offer. However, the greatest value to the serious job-seeker is how Lou captures the perspective of a veteran headhunter, putting all these factors into the context of Performance-based Hiring. This short course is almost like a personal coaching session for the job-seeker who is looking for practical insights that will lead them down the road to success—$29.95.
 

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Marketing Your eLearning Initiative – Email https://www.opensesame.com/site/blog/marketing-your-elearning-initiative-email/ https://www.opensesame.com/site/blog/marketing-your-elearning-initiative-email/#respond Mon, 05 May 2014 16:32:28 +0000 /site/?p=1997 When it comes to corporate elearning, we all hope “if we build it, they will come.” And while initial excitement may result in high usage, building long-term interest in your elearning initiative requires regular communication regarding the program’s benefits and content. The next several posts of the “Marketing Your eLearning Initiative” series will focus on... Read more »

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When it comes to corporate elearning, we all hope “if we build it, they will come.” And while initial excitement may result in high usage, building long-term interest in your elearning initiative requires regular communication regarding the program’s benefits and content. The next several posts of the “Marketing Your eLearning Initiative” series will focus on specific tactics you can use in your company to continue to advertise your program after it has launched—beginning with email.

Not quite at this step? Check out our previous posts on matching your elearning program goals to company objectives, finding your champions and the importance of branding your initiative.

Email Marketing

How many times a day do we check our inbox? Whether employees are riding the bus or standing in line at the coffee shop, checking email has become a default action and, consequently, your number one weapon. Email is a simple and effective way to distribute information about your elearning program. Here are just a few ways to use email to market your initiative:

Testimonials

Many employees are motivated to participate in an elearning initiative in order to meet professional goals. Share real-world examples of employees who have used your company’s elearning courses to move up a role, learn a new skill or receive a certification. For example, if your sales team recently took a series of sales training courses and then saw a higher close rate the next month, highlight that win in your company newsletter or communications.

Educate

Highlighting individual courses is great for the end user, but it is important for management to see value in the training program as a whole. Pass along articles from training publications on the benefits and effectiveness of elearning. This could be in the form of a weekly email sent just to managers, with a tip on how to discuss articles with their employees.

Course of the Week

Employees may not be aware of all the courses you have to offer. Sending out a weekly or monthly highlight of courses not only keeps elearning top of mind, but introduces courses employees may not have otherwise found. OpenSesame sends out a Course of the Week newsletter each week tied to a current event or theme. For example, the Course of the Week email below was sent shortly after the Heartbleed Bug and Internet Explorer concerns. As web security was top-of-mind for many of our customers, we highlighted of courses that would help them address those concerns.

These are just a few simple tips for using email to get the word out about your elearning program. We’d love to hear what creative ideas you’ve come up with at your company to market your elearning programs via email! Please share your stories in the comments.

Image Credit: RaHuL Rodriguez via flickr

Other posts in the Marketing Your eLearning Initiative Series:

Part 1 – Start With the Why
Part 2 – Finding Your Champions
P
art 3 – Branding

Part 5 – Signage
Part 6 – Harnessing the Power of the Preview

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May is Mental Health Awareness Month: Is Your Company Ready? https://www.opensesame.com/site/blog/may-mental-health-awareness-month-your-company-ready/ https://www.opensesame.com/site/blog/may-mental-health-awareness-month-your-company-ready/#respond Fri, 02 May 2014 18:33:58 +0000 /site/?p=1998 May is Mental Health America’s 65th Mental Health Awareness Month; the theme for 2014 is “Mind Your Health.” I have my undergraduate degree in psychology, so this is a month and topic I’m passionate about and excited to explore further. Throughout the month, I’ll be covering a variety of mental health and general psychology topics!... Read more »

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May is Mental Health America’s 65th Mental Health Awareness Month; the theme for 2014 is “Mind Your Health.” I have my undergraduate degree in psychology, so this is a month and topic I’m passionate about and excited to explore further. Throughout the month, I’ll be covering a variety of mental health and general psychology topics!
 
I’ve previously written about ensuring you’re ADA compliant when it comes to mental health in the workplace and shared my infographic on workplace stress and mental health. This topic cannot be ignored by companies and employers; mental illness and substance abuse cost businesses about $80 to $100 billion in direct costs annually.
 
Ready to get your company on the right track when it comes to mental health? I’d like to start Mental Health Awareness Month by making you aware of the many great training courses we offer on OpenSesame covering mental health and wellness.
 
This eight-course “Smart Mental Health” bundle (and affiliated courses) from RedVector covers a range of topics from managing anger and emtions to reducing stress and anxiety to parenting to marriage to goal setting and visualization. You’ll find relevant topics for all areas of your life, from work to home. Create a positive, focused, and happy environment for yourself!
 
Most worksite wellness programs focus exclusively on physical health, completely neglecting other areas of health. However, significant employer expense arises both directly and indirectly from mental health and substance use issues. This course from HR.com introduces the concept of workplace mental health promotion, the perfect companion to the more traditional workplace health promotion already in use today.
 
This course from HR.com will teach you develop a new workplace mental health strategy and plan or improve what you are doing now. With a focus on an approach that is measurable, integrative, and flexible, the information presented here will enable you to increase financial ROI and employee engagement within your organization.
 
If you’re a healthcare professional working in a mental health setting, this course from NetLearning is for you. Become more sensitive to your patients’ needs and provide culturally and linguistically competent care to patients of diverse backgrounds. Psychiatric patients have their own set of needs; ensure you can approach these in a professional and culturally sensitive manner.
 
Want to start training? Check out our How to Buy page or get in touch. We’re happy to help!
 
How does your company handle mental health training and awareness? Do you have an innovative stress free policy or another creative way of looking at and handling psychological topics? Let us know in the comments.

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Effective Training Visuals – Clarify Complexity https://www.opensesame.com/site/blog/effective-training-visuals-clarify-complexity/ https://www.opensesame.com/site/blog/effective-training-visuals-clarify-complexity/#respond Thu, 01 May 2014 19:17:16 +0000 /site/?p=1999 Here’s the fifth in a series of blog posts written to help you evaluate elearning courses by considering how well their visuals add to the effectiveness of the training. If you’re scoring from home, the four previous posts have covered:    Organizing on-screen visual elements to ease perception Using visual elements to direct the viewer’s... Read more »

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Here’s the fifth in a series of blog posts written to help you evaluate elearning courses by considering how well their visuals add to the effectiveness of the training.

If you’re scoring from home, the four previous posts have covered: 

 

In this post, we’re going to demonstrate some ways that visuals can clarify complexity.

We didn’t invent these ideas. In fact, they’re standards of visual communication and graphic design. And the organizing structure for this series comes from the book Visual Language for Designers: Principles for Creating Graphics that People Understand by Connie Malamed. So, credit to the history of visual communication, of course, and credit to Connie Malamed. Check out her blog to learn more about instructional design and the book these ideas are drawn from, and keep your eye out for the new book she’s currently writing—we haven’t yet read it, but we already recommend it. She’s that good.

The visuals used as examples come from elearning courses created by Convergence Training.

Clarifying Complexity

You may think it’s good, or you may think it’s bad, but we all know it’s true: a lot of things in the world are complex. But that doesn’t mean people don’t have to learn about them.

Learning designers can help ease that learning by using visuals to present complexities. In some cases, it may be possible to simplify the complexity and focus in on only the essential core information. But in other cases, the visual will have to be complex as well.

When a complex visual is required to help convey complex information, this places greater demands on the viewer and may overwhelm their capacity to take in information. To make this easier for the viewer, and increase the chances that they’ll learn the required information, designers can use a number of different visual techniques. These include presenting information in step-by-step sequences and/or in “chunk-sized” segments, using special views that the human eye or a photograph couldn’t achieve, and taking advantage of the structure of the visual itself to either reinforce the meaning or to aid perception.

When using any of the three techniques, Malamed points out that the visual should be coherent and should provide context. Coherent means it should make sense—providing both the cause and effect, for example. And context means it should provide the information necessary for the viewer to understand—showing the full building and then using an insert to focus on a smaller detail, for example.

With the introduction down, let’s consider each of the three techniques.

Presenting Sequences and Segments

In some cases, a complex operation, process, or procedure can be present in a step-by-step manner. That’s a sequence. And in other cases, complex information can be presnted in small “chunks” within a single visual, with each chunk walking the viewer through smaller bits of information, perhaps in a “learn this bit, which lets you understand this next bit” order.

For example, the image below shows a three-step process for lifting safely (it’s based on a NIOSH poster). In some cases, of course, the procedure will be more complicated than lifting a box, but you get the idea.

In discussing sequencing, Malamed’s book gives a great example of a single graphic that explains Einstein’s Theory of Special Relativity. It presents different “chunks” of information, beginning with a scene-setting introduction, then presenting his famous “twin paradox,” moving on to a discussion of relative motion based on the viewer’s perspective, next comparing and contrasting Newtonian and Einsteinian concepts of time, then presenting the E=mc2 theory, and finally explaining the immense energy created when a small uranium-236 atom is split. That’s a lot of information, but it’s all presented in small, bit-sized chunks that help explain the “big picture” of Special Relativity.

Make Use of “Special” Views

The human eye is an amazing thing, but there are things it can’t see. Learning designers, though, can side-step that limitation by using visuals that side-step the limitations of ordinary site. Techniques include using interior views, cutaways, x-ray views, exploded views, magnified views, and views that imply motion within a still image. Again, lets look at some examples.

Interior views let the viewer see something “inside” that they couldn’t otherwise see. The examle below shows the smaller components within a machine. These would ordinarily be invisible, and seeing them this way would make it easier for the viewer to understand how the machine works.

Or, to consider a similar but slightly different idea, the cutaway below is an effective way to label different parts of a device used to storm flammabl eliquids, both outside (the lid and spout cover) and inside (the flame arrester).

Yet another similar visual technique is the X-ray view. The graphic below highlights the strain put on a person’s spine when lifting objects in awkward positions.

Magnification is a way to show things that we ordinarily can’t see because they’re too small. For example, the image below shows the tiny fibers that join together to form paper.

Below is another example of magnification. This example, taken from a course on preventing tanker rollovers, shows the ‘big picture’ view to set the scene and an insert to show a magnified detail of the critical information. This visual convention, which designers use and most people already recognize and understand, is one of the ways that designers “set the context” within an image, as mentioned at the beginning of this post.

Exploded views—in which the smaller parts that make up a whole are separated and perhaps labeled, allowing the viewer to more easily recognize each—are another special view. The image below is an example of this, explaining the different parts of a roll of paper as delivered by a paper mill.

Another thing a designer can do is imply motion within a still image. For example, the arrows in the image below effectively explain the motion of the parts within a pump and the motion of the fluid through the line and the pump itself.

The image below, which explains the “lay” of a wire rope, doesn’t show active motion but does show the related concept of direction. The image is from a course explaining wire ropes, in particular from a discussion about the lay of a rope. Wire rope can have a right lay, in which the strands are wrapped to the right around a central core, or it can have a left lay, in which the strands are wrapped to the left. The arrow in the image effectively communications the direction of the wrap and therefore the lay.

Take Advantage of Structural Elements of the Visual

The last of the three techniques we’ll discuss has to do with the structure of the image itself.

In Malamed’s book, she gives two examples that are worth calling out here (and, as a reminder, we really recommend buying and reading her book). The first is a museum exhibit that presents biological evolutoin, with the silhouetted profiles of different organisms appearing on the familiar double helix that is the shape of DNA. The double helix helps to immediately set the scene for the viewer. The second is a graphic that explains the “structure” of a wetland, showing from top to bottom the sky, the surface, sub-surface water, subsurface rocks that hold the water, and finally roots. The top-to-bottom visual presentation mirrors the top-to-bottom arrangement in the real world, and helps orient the viewer.

Another way that a designer can take advantage of the structure of the image to aid the learner is to present theinformation in a way that makes it easier to compare and contrast different items or concepts. For example, the image below presents two visual explanations of two different ways manufactured goods can be loaded into a railcar—hot loaded or floor loaded. By placing one visual explanation directly above other, the designer makes it easy for the viewer to compare and contrast the two and zero in on the differences.

And finally, in the image below, the designer presents different “approach zones” in a course about arc flash. By presenting the zones in a horizontal, left-to-right orientation, the designer creates a mirror between the visual and the real-life distances these colored zones represent.

Wrappin’ it Up

Well, we hope that complexity is now clear as mud!

In the next post in this series, we’ll look at some tips for using visuals that create an emotional reaction in your learners. Until then, have a good one.

Jeff Dalto is an Instructional Designer and Trainer at Convergence Training. You can keep up with Jeff at the Convergence Training blog or on LinkedInGoogle+, Twitter, and Facebook.

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Course of the Week: Protect Your Data From Latest Security Issues https://www.opensesame.com/site/blog/course-week-protect-your-data-latest-security-issues/ https://www.opensesame.com/site/blog/course-week-protect-your-data-latest-security-issues/#respond Wed, 30 Apr 2014 18:41:05 +0000 /site/?p=2000 Only a few weeks out from the Heartbleed Bug, another major web security vulnerability has been unearthed. This time, a browser itself is the problem. The U.S. Computer Emergency Readiness Team and its UK counterpart are advising Internet Explorer users to consider an alternative browser until a major flaw is repaired. How can you protect... Read more »

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Only a few weeks out from the Heartbleed Bug, another major web security vulnerability has been unearthed. This time, a browser itself is the problem. The U.S. Computer Emergency Readiness Team and its UK counterpart are advising Internet Explorer users to consider an alternative browser until a major flaw is repaired.

How can you protect yourself and your company against these and other security issues? Our featured courses this week can help!

Featured Courses

Firefox
By: Atomic

While Microsoft addresses the security flaw in its Internet Explorer browser, consider using Firefox as an alternative. Firefox is a free web browser with an intuitive interface that also blocks viruses, spyware, and popup ads. This two-and-a-half hour course from Atomic Learning reviews features like tabbed browsing, live bookmarks, and the integrated search bar—all for only $10/learner. Firefox is a great course for those looking to switch or current users who would like to use the browser more effectively.

Learn Windows 8
By: Simon Sez It

With support having ended for Windows XP on April 8, security issues are beginning to hit those users and companies that have not upgraded. Avoid the risks from staying on XP and get up to speed on Windows 8. Learn Windows 8 provides a comprehensive overview of the most recent operating system, walking learners through the new start screen, features, and even providing keyboard shortcuts to increase productivity. The nearly nine hour course is available for $18.97/learner—a tremendous value when you consider the cost of a security breach.

Application Security Risk Management
By: Aspect Security

Recent news has made it evident web and application security is more important than ever. If you or your company build applications, it is critical your technical staff know how to properly secure their code—and who better to provide instruction than the experts? Aspect Security is a founding member of the Open Web Application Security Project (OWASP) and author of the OWASP Top Ten, a list of the most critical web application security flaws. This 15-minute course, priced at $19.99/learners, provides you with the tools necessary to create a technical infrastructure, one that can effectively manage risks and generate useful metrics around security.

Bonus Deal

Conflict Resolution: The Psychology of Dealing With Difficult People
By: People Tonic

Do you find working with difficult people frustrating? Don’t you wish you could stop them from getting to you? This course from People Tonic will help you manage different types of difficult people and the underlying psychological elements of each. In just 60 minutes, you can equip yourself with the knowledge to better interact with clients, coworkers and others! This course is available for 70% off through May 6—only $6/learner.

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Hi From Our New Sales Manager https://www.opensesame.com/site/blog/hi-our-new-sales-manager/ https://www.opensesame.com/site/blog/hi-our-new-sales-manager/#respond Tue, 29 Apr 2014 00:00:00 +0000 /site/?p=2001 Hi! I’m Erin McCune, Sales Manager here at OpenSesame. I’m thrilled to be onboard with such an amazing team of people and am excited to play an integral role in launching the success of the sales team to new heights! A native Oregonian, I was in the first graduating class at Wilsonville High School, and... Read more »

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Hi! I’m Erin McCune, Sales Manager here at OpenSesame. I’m thrilled to be onboard with such an amazing team of people and am excited to play an integral role in launching the success of the sales team to new heights!

A native Oregonian, I was in the first graduating class at Wilsonville High School, and promptly went as far away from my parents as I could get, to Wellesley College. However, my “flying home” habit became prohibitively expensive (40,000 frequent flyer miles in nine months!), so I transferred back to Reed College and got my BA in Biology.

I quickly found out that jobs in my field didn’t pay my student loans (plus I love people too much to be in a lab all day), so I started in sales and haven’t looked back! I spent over nine years at Integra in a variety of roles, from outside sales to sales training manager to sales manager, and built a skill set that serve me extremely well as a sales leader at OpenSesame.

I’m a firm believer in a “work hard, play harder” mentality and enjoy all the requisite Oregonian vices (in moderation, of course): food, wine, beer, coffee, and bikes. I also love to kayak and go camping and spend time with my daughter—crafting, playing piano, cooking, and playing with the dog.

A closet nerd at heart, I have a soft spot for math jokes and puns and am constantly in search of the most elegant and efficient way to accomplish a task. Though I’m somewhat of a perfectionist and ask a lot of my team, I work alongside them every step of the way as we complete it; I’m enthusiastic about the amazing potential I see in the OpenSesame team!

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Free eBook: Build Training Programs That Last https://www.opensesame.com/site/blog/free-ebook-build-training-programs-last/ https://www.opensesame.com/site/blog/free-ebook-build-training-programs-last/#respond Mon, 28 Apr 2014 19:14:53 +0000 /site/?p=2002 Just as we all began with basic addition and worked our way up to algebra and geometry in school, our professional skills must be built up over time. A training course here or there over the span of a year can help employees with short-term needs, but does not allow the build-up of knowledge critical... Read more »

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Just as we all began with basic addition and worked our way up to algebra and geometry in school, our professional skills must be built up over time. A training course here or there over the span of a year can help employees with short-term needs, but does not allow the build-up of knowledge critical for more complex skills and professional growth. To encourage long-term change, it is necessary to collect courses from all levels of competency and have an employee work their way through the series.

On the Right Track: Designing Training Programs That Last” is the third ebook in our eLearning Program Success series and outlines how to use backwards planning to create a series of lessons, otherwise known as a training track. Unlike a “one size fits all” approach, training tracks address the spectrum of competency levels possessed by employees and are more successful in teaching complex skill sets. Employees can choose the point at which they enter the program, reducing anxiety for those needing more basic information and frustration for those desiring more advanced instruction. Additionally, the spaced effect inherent in training tracks increases the likelihood an employee will retain and apply the knowledge in the workplace.

On the Right Track” includes all the tools you need to begin building your training track today. In addition to an overview of the Four Stages of Competence, Bloom’s Taxonomy and Backwards Planning, this ebook illustrates the training track planning process with a sample track and provides a free worksheet to assist in your own planning.

Providing training to your employees is a fantastic asset to your company, but only when it is retained and applied. Approaching your elearning program as a journey to a goal, with many tracks laid in between, will increase the likelihood employees will view the training as valuable.

Download your free copy of “On the Right Track: Designing Training Programs That Last” and get on the track to long-term gains!

Also check out our first two ebooks in the series: “5 eLearning Myths and How to Avoid Them” and “Game Plan: 10 Steps to a Winning eLearning Program.

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eLearning (and OpenSesame!) Goes Global https://www.opensesame.com/site/blog/elearning-and-opensesame-goes-global/ https://www.opensesame.com/site/blog/elearning-and-opensesame-goes-global/#respond Fri, 25 Apr 2014 00:00:00 +0000 /site/?p=2003 So far in 2014, 46% of OpenSesame’s traffic has come from outside the US. What does this mean for us as a company? Both content providers and learning management companies are becoming increasingly global, and so are we! Currently, elearning is a $56.2 billion industry, on track to double by 2015. Forecasts predict the elearning... Read more »

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So far in 2014, 46% of OpenSesame’s traffic has come from outside the US. What does this mean for us as a company? Both content providers and learning management companies are becoming increasingly global, and so are we!

Currently, elearning is a $56.2 billion industry, on track to double by 2015. Forecasts predict the elearning industry to grow at a Compound Annual Growth Rate (ACGR) of 25.81% over the period of 2013-2018. The “Global E-learning Market 2014-2018” report suggests the introduction of HTML5 is a major reason for this. By decreasing the need for specific apps for elearning and increasing browser compatibility, HTML5 (as an alternative to Flash) has opened up elearning to a large, learning-hungry global market.

More than 41% of global Fortune 500 companies use some form of educational technology to train employess; that number is expected to rise in the coming years.

Here at OpenSesame, we’ve seen the global growth of elearning firsthand. We have buyers around the globe in places including Spain, Brazil, Nigeria, India, China, and Australia. The fastest growing elearning markets are Malaysia and Vietnam; the Asian market is expected to grow by 17.3% over the next five years. The elearning markets in the Middle East and Africa are also seeing growth (at 8.2% and 15.4% respectively), and both are expected to see revenues of over $500 million by 2016.

The Learning Management System (LMS) market is also seeing significant growth, expected to grow at a 12.0% CAGR. The top five LMS companies have an “audience” of more than 132 million users.

To meet these international needs, OpenSesame has partnered with many global companies, including Epignosis, creator of the eFront LMS and TalentLMS, who has more than 60 channel partners worldwide. Founder and CTO of Athanasios Papagelis calls OpenSesame and Epignosis the “perfect partner fit” to integrate content and LMS. eFront will be able to offer a content consumption gateway to end users with ease. Convenience is the key element in our global partnership!

We’ve also increased our language training offerings by partnering with Living Language and many other providers (such as Cegos, Pronto Spanish, Speexx and Demos Group (a new provider who will be bringing on many more courses in multiple langauges in the near future!)) to meet the needs of an increasingly global workforce. We recognize many of your employees may prefer to learn in a language other than English. In fact, we now offer courses in over 15 languages!

How does your company handle international and global training needs? Let us know in the comments! If you’re looking for training for your team, we’d love to help

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Make Your eLearning Content More Accessible, Understood, and Remembered With This One Tip! https://www.opensesame.com/site/blog/make-your-elearning-content-more-accessible-understood-and-remembered-one-tip/ https://www.opensesame.com/site/blog/make-your-elearning-content-more-accessible-understood-and-remembered-one-tip/#respond Thu, 24 Apr 2014 00:00:00 +0000 /site/?p=2004 There’s recently been a lot of interest in captioning online video content. With over 48 million Americans having some degree of hearing impairment, the Federal Communications Commission (FCC) has issued rules requiring more video to include captions. Many online education sites have taken note. In addition to staying one step ahead of the regulatory curve,... Read more »

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There’s recently been a lot of interest in captioning online video content. With over 48 million Americans having some degree of hearing impairment, the Federal Communications Commission (FCC) has issued rules requiring more video to include captions.

Many online education sites have taken note. In addition to staying one step ahead of the regulatory curve, these sites have realized that adding captions to video aids in the learning process. That’s why closed captions will make your content more easily accessible, understood, and remembered.

What are closed captions?

Captions are intended for deaf or heard-of-hearing viewers. They communicate the video’s spoken content and “atmospherics,” which are music and sound effects that help tell the story. Captions can be ‘open’ or ‘closed.’ Open captions are burned in to a video and so are always displayed to a viewer. Closed captions exist as a separate track from the video, enabling a viewer to turn their display on or off. Closed captions are much more popular than open captions, since a viewer can decide whether they are helpful or merely a distraction.

Captions are different from ‘subtitles’. Subtitles are intended for viewers who can hear the audio, but can’t understand the language spoken. They usually translate the video’s spoken and written language into the viewer’s language.

Why should I add closed captions to my videos?

  1. Regulatory compliance. There are a number of moving pieces:

    • Any institution receiving federal funds must provide equal opportunity for persons with disability. Some universities, including the University of California, have faced lawsuits from students.
    • The FCC has expanded the definition of video content shown on the web that requires closed captions. The FCC has focused on feature-length films and TV programming.
    • The Disability Rights Education and Defense Fund (DREDF) won a lawsuit against Netflix in 2012. Now in 2014 all major streaming entertainment players—including iTunes, Hulu, and Amazon Instant Video—require all content submissions to include captions, regardless of whether the content officially falls within the definition given by the FCC’s mandate. DREDF is rumored to be turning its attention soon to the online education space. 
  2. Accessibility. Many content creators who are not mandated by the FCC to include captions still do so because they fundamentally care about viewers having equal access to learning content. Over 48 million Americans alone have some degree of hearing loss. Today, 25% of OpenSesame courses include accessibility features.
  3. ESL (English as a second language). Viewers who are not native English speakers often struggle to fully comprehend educational video content. They are still trying to understand the English, let alone the content trying to be taught. They prefer to see captions to both improve their English and their understanding of the course material.
  4. Memory retention. When you both hear and read a piece of information, you are more likely to remember it. That fundamentally aids in learning. Many learning websites caption their videos because have viewers asked for it, to improve their comprehension and retention.

How can I create closed captions?

If you’re trying to teach someone new knowledge, it’s incredibly important that the captions are accurate. Otherwise you’ll confuse viewers and potentially steer them down paths of false understanding.

Numerous options exist, with different pros and cons:

  1. Do it yourself. You can find a number of free tools to create your own captions. However, be prepared to spend significant time; a 1 hour video will typically take 10 hours of your time to caption.
  2. Crowdsourcing. A variant of do it yourself, crowdsourcing means you ask a group of volunteers to create the captions for you. However, managing the process still takes significant effort. For example, Khan Academy had a large group of enthusiastic volunteers, but they found that caption quality varied greatly. Khan didn’t have systems and processes in place to effectively manage the crowd.
  3. Automation. Machines are getting better at accurately captioning single-speaker audio, in which the machine can be trained to the voice. Think of Apple’s Siri and Google Voice. However, automated caption creation quickly falls apart with background noise, niche terminology, and multiple speakers.
  4. Caption vendor. Numerous companies specialize in creating captions and subtitles as a paid service. If you’d like to learn more about one such service, visit zencaptions.com. We provide highly accurate captions at a surprisingly affordable price of $1 per video minute.

Rory Everitt is a product manager for Rev.com. Rev operates the captioning and subtitling service found at zencaptions.com. Rev is venture-backed, based in San Francisco, and helping content creators caption more video. 

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Course of the Week: Refresh Your Goals & Skills for Spring! https://www.opensesame.com/site/blog/course-week-refresh-your-goals-skills-spring/ https://www.opensesame.com/site/blog/course-week-refresh-your-goals-skills-spring/#respond Wed, 23 Apr 2014 20:15:32 +0000 /site/?p=2005 As the sun begins to peak out and temperatures return to a comfortable level, many of us are getting the itch to organize and refresh our homes. Spring cleaning season is upon us, and it can be just as beneficial to your professional life as your personal one. As we head into the second quarter,... Read more »

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As the sun begins to peak out and temperatures return to a comfortable level, many of us are getting the itch to organize and refresh our homes. Spring cleaning season is upon us, and it can be just as beneficial to your professional life as your personal one. As we head into the second quarter, now is a great time to reevaluate goals set earlier this year, as well as refresh skills that may starting to become stale after end-of-year trainings. To help you start your professional spring cleaning, check out this week’s featured courses and deals which include planning for employee appraisals, brushing up on typing skills and more!

Business Skills

Appraisal Season Special Bundle
By: Timely Intervention

Evaluating employees can be a difficult process, made more so without a clear vision for the company and each employee’s role. The Appraisal Season Special Bundle from Timely Intervention can help set a company vision, as well as encourage your team to find their “sense of purpose” and understand what they contribute to the success of your organization. Discover how to set SMART, CLEAR, and MAP goals for yourself and others. Included in the bundle are: Creating Vision, Mission, and Values; Enabling Great Performance; and Effective Goal Setting. Snag this bundle for $73.50/learner.

Compliance & Safety

Intro to OSHA
By: Technology Transfer Services

Explain to your staff why OSHA is important with this one hour course from Technology Transfer Services. Get a better understanding of your employer responsibilities under OSHA and discuss the use of OSHA standards. Ensure your employees know their rights through pre-assessment and inline quizzes, and be ready for your next OSHA inspection with this course—80% off through April 29.

Technology & Software  

Learn How To Touch Type In 90 Minutes
By: KAZ Typing Tutor

The ability to touch-type more than doubles productivity, as well as reduces stress and Repetitive Strain Injury. This incredibly fast and easy professional typing course from KAZ Typing Tutor will get you started in only 90 minutes. No need to wade through dozens of lessons, hours of boring typing drills, or typing tests. Options for both the US and UK. Master the keyboard in minutes instead of hours for only $7.48/learner through April 29.

Image Credit: Moyan Brenn via Flickr

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Marketing Your eLearning Initiative – Branding https://www.opensesame.com/site/blog/marketing-your-elearning-initiative-branding/ https://www.opensesame.com/site/blog/marketing-your-elearning-initiative-branding/#respond Wed, 23 Apr 2014 00:34:53 +0000 /site/?p=2006 Let’s perform a quick exercise. What brands do you admire? Okay…hold those brand names in your head. Now, list three adjectives that come to mind when you think about those brands. Put your responses in the comments. When I did this same exercise at a conference, many in the audience had thought of the same... Read more »

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Let’s perform a quick exercise. What brands do you admire? Okay…hold those brand names in your head. Now, list three adjectives that come to mind when you think about those brands. Put your responses in the comments.

When I did this same exercise at a conference, many in the audience had thought of the same brands: Apple, Starbucks, Disney. The characteristics named included words like “innovative,” “visionary,” and “exciting.” As many of same brands and words came to mind for the group, it is clear these companies have worked hard to form these identities, carefully crafting their messaging and activities correlate with their desire to be associated with those words.

Now, what three adjectives come to mind when you think about your own elearning program?

A brand is a personality—it gives objects or ideas a tangible presence. Brand personality is why Apple customers wait for hours in line for the latest product or Starbucks patrons pay more for a cup of coffee. They either identify with or have a desire to be associated with the characteristics of that particular brand. If your company wants to encourage elearning usage, it is important to craft a strong brand identity employees want to be associated with.

Case Study: NBC Universal’s TalentLab

The exercise I used above was taken from NBC Universal’s presentation at the Learning 2013 conference. Previously known as “NBC Universal Learning and Development,” NBC chose to rebrand their training program to better display the company’s belief in the value of its employees.

The resulting rebrand, “Talent Lab,” was a conscious effort to associate the word “talent,” which is often used to refer to on-air personalities or celebrities, with employees to show NBC viewed them as important part of the bigger picture. The word “lab” was chosen to encourage collaboration and community and ingrain the idea that learning is always evolving.

Branding Exercises

Revisit the objectives, features and benefits exercise you completed in the first part of our series (If you haven’t done it yet, check it out!). Take a look at the features you listed and think about the emotions each feature may create in your employees. For example, if one of your features is that employees can choose their own courses, employees may feel you value their time and opinions. This feature may also give employee feelings of freedom. If one of your features is courses provide supplemental materials, your employees may feel more secure, as they will have a resource to help them use the learning on the job.

List these emotions and begin crafting messages that will encourage employees to feel this way about your elearning initiative. A program that wants to promote feelings of freedom and excitement around the training possibilities may refer to learners as “Pathfinders” and their program as “The [Company Name] Journey.”

In addition to determining what feelings and words you want to be associated with, it is just as important to think about what you DON’T WANT to be. Hearing adjectives you don’t want identified with your brand, can indicate your messaging isn’t working and might need tweaking. NBC Universal’s Talent Lab shared a very simple exercise they used to help determine the words they wanted and didn’t want associated with their training program.

  • We are:
  • Which includes:
  • But not this:

For OpenSesame, this might look like:

  • We are: The world’s largest source for elearning courses focused on employee training.
  • Which includes: Flexibility, Simplicity, Quick, Affordable, Broad, Fresh
  • But not: Stale, Outdated, Confusing, Expensive, Overwhelming, Boring

There are tons of great esources available around corporate and product branding that I’d suggest reviewing in addition to this post, such as Mashable or Inc.com. In our next post, we will start diving into specific tactics around marketing your elearning via email.

Image Credit: Mahender G via Flickr

Other posts in the Marketing Your eLearning Initiative Series:

Part 1 – Start With the Why
Part 2 – Finding Your Champions
Part 4 – Using Email to Market
P
art 5 – Signage

Part 6 – Harnessing the Power of the Preview

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Set Up Google+ Authorship and Get Visible! https://www.opensesame.com/site/blog/set-google-authorship-and-get-visible/ https://www.opensesame.com/site/blog/set-google-authorship-and-get-visible/#respond Mon, 21 Apr 2014 00:00:00 +0000 /site/?p=2007 You’ve spent a considerable amount of time on and have demonstrated your expertise in the form of creating an elearning course. We at OpenSesame spend a considerable amount of effort and time making your courses available in the search engines whenever your potential customers are looking for them. So now you might be wondering if... Read more »

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You’ve spent a considerable amount of time on and have demonstrated your expertise in the form of creating an elearning course. We at OpenSesame spend a considerable amount of effort and time making your courses available in the search engines whenever your potential customers are looking for them. So now you might be wondering if there is anything else that can be done to improve your chances of getting in front of more buyers. The short answer to that is yes, there are many things, but for today let’s focus on a quick way to help make your course stand out even more in Google. Allow me to introduce you to Google+ Authorship!

Chances are good you have seen certain websites in Google appearing with a little headshot next to it like this blog post from our own Katie Hurst.

Let’s be honest, the listing with the headshot just draws your eyes more than the other listings without headshots. If I told you it would take roughly five minutes of work to get your headshot to display next to your OpenSesame course listings in Google, would you do it?

If you attended our SEO webinar recently, this topic came up, but we ran out of time before we could explain how to set it up. Today, you’ll learn how to get your gorgeous mug next to your seller profiles and course pages in Google.

Please be sure to use an individual account for this process, NOT a company page. Choose an employee to represent your organization; we (and Google!) want a human face to show up in search, not just a logo. 

  1. Head over to https://plus.google.com and create a Google+ profile. If you already have an account, navigate to the “About” section in your profile. 
  2. If you have not uploaded a headshot of yourself, hover over the blue circle until you see an icon of a camera show up. Click it and submit your photo, which must be at least 250 x 250 pixels. Also, remember that the whole point of doing this work is to get your face to show up next to your listings in Google so pick a good picture, show the camera your good side and S-M-I-L-E! 🙂 
  3. Scroll down until you see a section titled “Links” and click the edit button 
  4. There will be a “Contributor to” section where you will first enter “OpenSesame” as the label and “https://www.opensesame.com” as the URL. Be sure the dropdown box to the right is set to “Current contributor” then hit save. Here is a screenshot of what it should look like. 
  5. Look at the top of your browser and copy the entire URL before /about 
  6. Send an email to maximus.kang@opensesame.com with the subject line “OpenSesame – Google+ Authorship – ” and the URL you just copied in the body of the email. We’ll quickly scan your Google+ profile and let you know if we need you to make any other changes or if you’re good to go. a. If dev team can create this functionality internally, use this text: i. Login to your OpenSesame account and in your admin panel, you should see a Google+ authorship submission. Enter your user ID and hit submit.
  7. We’ll verify your profile and publish it live on the site. If you did everything correctly, you should be able to check out Google’s markup testing tool to see how your course will show up in Google’s search results.

Need help? Contact us!

Made it all the way to the end? Please let us know in the comments how easy the process was/how helpful these directions were. Would you be interested in attending a webinar in the next couple weeks to go through the process step-by-step?

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OpenSesame Development Team Feature Update: April https://www.opensesame.com/site/blog/opensesame-development-team-feature-update-april/ https://www.opensesame.com/site/blog/opensesame-development-team-feature-update-april/#respond Fri, 18 Apr 2014 18:42:44 +0000 /site/?p=2008 April is here, which means Spring has arrived in Portland, bringing with a little sunshine, lots of tulips, and some great new features for our customers. A New Way to Buy: Introducing OpenSesame Plus OpenSesame Plus is NOW available! OpenSesame Plus is our new subscription based model for purchasing OpenSesame courses (similar to Netflix, but... Read more »

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April is here, which means Spring has arrived in Portland, bringing with a little sunshine, lots of tulips, and some great new features for our customers.

A New Way to Buy: Introducing OpenSesame Plus

OpenSesame Plus is NOW available! OpenSesame Plus is our new subscription based model for purchasing OpenSesame courses (similar to Netflix, but for your training needs). For one low monthly price, OpenSesame Plus subscribers receive unlimited access to a curated offering of courses from many of our top providers. Courses cover topics on business skills, compliance, technology, and more.

You can now browse courses, prices, features, and pay instantly from from the OpenSesame Plus page. Once you’ve purchased OpenSesame Plus, you can pick and choose which learners receive which courses, grant access to the entire library, or view reports on what training your learners are taking.

OpenSesame Plus is a great option for companies seeking out training on a wide variety of topics for their learners, but don’t want to worry about individual course costs or user counts for specific courses. Courses in OpenSesame Plus can be delivered via your LMS (SCORM), or directly on OpenSesame via our CourseCloud system.

Sellers: Link up Your Google+ Account

We just added the ability to setup Google Authorship on your OpenSesame account. This means that you can link content that you publish (your courses, blog posts, etc.) to your Google+ profile. Simply set up your Google+ Authorship one time, and we’ll do the rest.

Why link your content? The goal of this new capability is to distinguish and validate your content in search results.

How to setup your Google+ authorship? To set this up on your account, you will first need a Google+ account profile. We recommend that you upload a high quality headshot and fill out some profile information about you. Once you have a Google+ account, simply login to your OpenSesame account > Go to My Account > Scroll down to the Google+ Authorship section > Click on the header to expand the instructions > Follow instructions > Save account.

CourseCloud Customers: Easily Add Existing Users

If you are using CourseCloud to invite users to your courses, then your job just got a lot easier. We have added an “Existing Users” tab to the CourseCloud pages. This feature allows you to invite any existing users that you have invited in the past, with one click. We are hoping that this will save you a lot of time if you invite the same learners (eg: your employee list) over and over again across multiple courses.

Sellers: Course Preview Videos

For sellers who want to provide a preview video on courses, we now support this. If you have developed a video preview for your course, you can provide the video file to your account manager, and we’ll get it added to your course for you. These videos will play directly on your course page. Not sure what a course video is or looks like? Think…movie trailer for YOUR course! It’s a chance to show off the best features of your course and speak to the features and benefits of why a buyer should choose your course over the competition.

Lots of new tools to explore! We hope that you check some of them out. Feel free to contact your account manager or our support team if you have any questions about any of the products or features above. We’re here to help!

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Effective Training Visuals—Abstract to Concrete https://www.opensesame.com/site/blog/effective-training-visuals-abstract-concrete/ https://www.opensesame.com/site/blog/effective-training-visuals-abstract-concrete/#respond Thu, 17 Apr 2014 00:00:00 +0000 /site/?p=2009 We’re back with the fourth in a series of blog posts written to help you evaluate elearning courses by considering how well their visuals add to the effectiveness of the training. The first in the series was about organizing elements within a visual to ease perception; the second was about directing the eyes of the... Read more »

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We’re back with the fourth in a series of blog posts written to help you evaluate elearning courses by considering how well their visuals add to the effectiveness of the training. The first in the series was about organizing elements within a visual to ease perception; the second was about directing the eyes of the viewer to key parts of the visual; and the third was about reducing realism and simplifying graphics. This time, we’ll focus on ways to make abstract ideas and concepts more concrete.

As we did in the three previous posts, we’ll provide guidelines drawn from the book Visual Language for Designers: Principles for Creating Graphics that People Understand by Connie Malamed. The visuals used as examples come from e-learning courses created by Convergence Training. As a side note, we’re happy to note that Malamed is currently writing a new book specific to training and visuals. Check out her blog to keep up to date on her progress, and consider reading it out when it’s available. A big hat tip to Connie Malamed.

Making the Abstract More Concrete

Malamed explains that this type of visual go by many names, including abstract, nonrepresentational, logical, and arbitrary graphics. But no matter what you call them, the artist is visually representing abstract ideas and concepts so they’re more concrete and therefore more easily understood by the viewer.

These techniques are used to represent ideas or relationships. They draw much of their explanatory power by representing ideas symbolically or by representing relationships through the visual space of the image, and they greatly aid the viewer by reducing complexity to a more simplified, readily apparent form.

Some ways to do this include providing the “big-picture” view, displaying data in visual form such as graphs and charts, creating visual displays of information, using maps and standard mapping conventions, and representing time visually. We’ll look at each below.

Give the Big-Picture View

One way to make a complex, multi-staged process or concept more readily apparent is to display a simplified version of it in a “big-picture” visual. These visuals make use of techniques such as visual hierarchies of information that give more importance to items at the top and left, cyclical representations, arrows, and global presentations. They allow the viewer to process the information at the larger, more universal level, and then to drill down into the smaller elements.

For example, the image below is from a course on evaporators. It gives the big-picture view of how an air conditioning systems works and how its smaller components each play a role.

The image below is another example. It presents a high-level overview of a somewhat-complicated, multi-step kraft pulping process used when making paper. This allows the learner to see all the different stages in the process, the different machines involved, and the order of operations.

Create Visual Displays of Data

Visual displays of date are some of the most commonly used abstract graphics, and we all see them every day in news stories, technical publications, and elsewhere. They include L-shaped graphs with an x- and y-axis, bar charts, pie charts, pictograms, statistical maps, area graphs, and more. All of these displays make great use of the visual space across which the information is displayed to convey meaning.

For example, below is an L-shaped graph that shows the “flow characteristic” of a valve, plotted as the percent of total flow through the valve against the distance the valve stem travels as it’s being opened or closed. In a quick glance, the learner can note the general convex-shaped curve to determine that this particular valve is a quick-open valve (as opposed to a straight line, which would indicate a linear flow valve, or a convex curve, which would represent an equal percentage flow valve).

For a second example, consider the L-shaped graph below, which plots humidity and temperature to identify different heat indexes and uses colors to identify the most dangerous combinations (of course, the artist is making use of another visual convention in choosing green, yellow, and red to quickly communicate safe, caution, and danger/risk).

Present Information in a Visual Form

There are many highly inventive, clever, and unique methods used to visualize large sets of data and/or complex ideas. An example you’ve probably seen is a “word cloud” that shows you the words used on a given web page and how frequently each word appears (the words that are used more frequently are larger than the words used less frequently).

These “information visualizations” are less formulaic and more diverse than data displays, which tend to take the form of standard things like pie charts, L-shaped graphs, and pictograms, so it’s harder to give a simple explanation of what they are. For example, Malamed’s book includes a beautiful and fascinating image created by Stefanie Posavez of the United Kingdom that looks like a flower but is in fact a representation of the various chapters, paragraphs, sentences, and words in Jack Kerouac’s novel “On the Road,” with the words color-coded to represent major themes. (This is really worth checking out—I posted a picture of it onto my Facebook page and friends got really excited about it.)

In the example below, from a course on the H1N1 flu virus, we see a still image taken from a demonstration of how many Americans die as a result of flu each year, with each falling red cube representing a fatality (remember that this image, like all images in this post, is a still image captured from an animated video that plays out over time). The fatalities caused by the flu are compared to the number of fatalities caused by other things we may worry about more than the flu, such as bear attacks (represented by yellow blocks, so few they’re easily covered by the falling red blocks), shark attacks (green blocks, also now covered and hidden), and airplane crashes (blue blocks, with a few still visible). The overall effect is to quickly demonstrate to the viewer how few people die of bear attacks, shark attacks, and airplane crashes, and how deadly the flu truly is.

A second example is the image below, from a course on heat stress and an explanation of how being overweight can contribute to the risk of suffering heat stroke. The pulsing red zone within the person’s body is a quick and easy way to visualize an elevated internal body temperature and an increased risk of heat stroke.

Using Maps and Mapping Concepts

Another technique that Malamed discusses is the use of maps and mapping conventions to quickly convey information. Maps, like the graphs we’ve already discussed, are created using a set of conventions that most of us have already learned to read and interpret, making them a handy way to convey information. They’re abstract displays of information because they don’t (and can’t) include all information; instead they include only the information that’s most important to the map’s intended purpose. For example, consider the difference between a standard road map and a map that includes a state-by-state breakdown of American voting habits.

The map below is from the H1N1 flu virus course discussed earlier. The global map with multiple red ‘blotches’ was intended to simply demonstrate the global reach of the pandemic.

To consider another example, the map below from a course on corrugated board (lay people like you and me call this “cardboard”) gives a quick, easy-to-digest summary of the locations of corrugated plants in the Americas. Want a quick demonstration of how powerful this technique is? Just imagine how much more difficult it would be to quickly get the sense of the same infomration displayed in words and numbers within a table.

Represent Time Visually

The final technique to discuss is the visual representation of time. The classic example, and the one we’re all probably most familiar with, is the timeline, but there are other representations as well, and you often see time represented implicitly in visuals that explain sequences.

Let’s look at a timeline first. The image below is taken from a timeline that discusses key events in the history of papermaking (again, this is a still image taken from an animated video, so the image has been scrolling along the timeline from left to right). At this point in the video, we learn that in recent years there has been a greater emphasis on using recycled fibers to make paper.

By contrast, the image below is a more implicit representation of time. It’s a description of a feedback control loop used to regulate a process. The viewer can see that material flows through a valve and then flows under the sensor (the curved arrows within the pipe represent flow direction and imply time). The viewer can also see that the sensor then sends a message to the controller, and that the controller then adjusts the valve accordingly (here, the pointed arrows that create a dotted line represent the direction of information flow and imply time).

That’s it for this installment! We hope we made what these visuals made these concepts about effective training visuals, which might have seemed abstract, more concrete (sorry, I couldn’t help myself there). Keep these tips in mind if you’re planning on buying some courses or if you’re getting ready to make some of your own—they should help you get better materials.

In the next post in this series, we’ll look at some tips for presenting complex information more clearly. Until then, have a good one.

One final note: While writing the sections above on data displays (graphs and charts) and maps, I couldn’t help but remember reading fantastic treatments of those concepts in the famous books about information design by Edward Tufte. If you’re especially excited about this stuff, his books are good to know about.

Jeff Dalto is an Instructional Designer and Trainer at Convergence Training. You can keep up with Jeff at the Convergence Training blog or on LinkedInGoogle+, Twitter, and Facebook.

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Course of the Week Highlight: Go Green, Prevent Harassment, and More! https://www.opensesame.com/site/blog/course-week-highlight-go-green-prevent-harassment-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-go-green-prevent-harassment-and-more/#respond Wed, 16 Apr 2014 00:00:00 +0000 /site/?p=2010 What makes a great leader? How do you identify and develop them in the workplace? This infographic attempts to answer these questions and outlines the different “kinds of smart” and how the different intelligences fit into your leadership team. This week’s featured courses are all perfect for your company leaders—teach them to prevent workplace harassment and... Read more »

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What makes a great leader? How do you identify and develop them in the workplace? This infographic attempts to answer these questions and outlines the different “kinds of smart” and how the different intelligences fit into your leadership team. This week’s featured courses are all perfect for your company leaders—teach them to prevent workplace harassment and deal with incidents should they occur, help your company go green and be sustainable, and train your leaders to be the best they can be!

Create a Sustainability Plan at Work

Get the framework and process you need to develop and implement an energy plan at work! The Sustainability Planning Bundle from Green Education Online helps you develop a plan for your company. You’ll learn detailed guidelines to address, develop, then implement a sustainability plan. Courses in the bundle include: Planning Policies for Government and Business, Guiding Your Company’s Energy Plan, and Introduction to Action Initiatives. Metrics and monitoring systems for a sustainability plan are outlined. Develop a green plan based on your company’s needs, priorities, and resources! Get all four courses in this bundle for the everyday value of $25.

Stop Sexual Harassment in Your Workplace

Educate your employees about the behavioral side of sexual harassment through the Stop It Now! Sexual Harassment Prevention bundle of courses from ej4. Learn to identify inappropriate behavior, work with offenders and victims, and promote a culture of appropriate respect in your workplace. This is a course for employees of all levels and roles—help your whole staff understand harassment and how to prevent it. Courses in the bundle include: Office Instigators, Levels of Sexual Harassment, and Keeping Your Workplace Sexual Harassment Free. A great value at $9.99 every day!

Find Your Organizational Champion

SVI‘s The Organizational Champion bundle helps you find your leaders and get them trained to lead your company. Learn the techniques and strategies for driving progress and growth to give you the competitive edge you need in today’s market. Through the ECChO model (Enlightened, Connected, Change Maker, and Opportunity Minded), your employees will develop and excel in each of the concepts taught. Every module is entertaining, delivering high-value concepts through real business stories with fun and engaging graphics that make the concepts memorable for you. Train your leaders for 80% off—$28.75 through April 15.

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Go Green! Why Now is the Time to Focus on Sustainability https://www.opensesame.com/site/blog/go-green-why-now-time-focus-sustainability/ https://www.opensesame.com/site/blog/go-green-why-now-time-focus-sustainability/#respond Tue, 15 Apr 2014 00:00:00 +0000 /site/?p=2011 Editor’s Note: Does your company use green initiatives? If so, is it time to update your policies? If not, are you ready to get started? Today’s post will help you jumpstart your commitment to the environment and going green.  Corporations, regardless of their size, have an ethical responsibility of citizenship and must consider this from... Read more »

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Editor’s Note: Does your company use green initiatives? If so, is it time to update your policies? If not, are you ready to get started? Today’s post will help you jumpstart your commitment to the environment and going green. 

Corporations, regardless of their size, have an ethical responsibility of citizenship and must consider this from a self-regulation standpoint within their own integrated business model. While the essential goal in the past business climate was to maximize profits, economic value will be judged differently to include newer variables in risk management brought forth by the acceptance of the realities of climate change. Risk Management policies are adding the concepts from the International Standards Organization (ISO). This is an organization that provides information, products, and services related to property and liability risk.

With the impact of global climate change and unpredictable weather patterns that we see everyday, it is imperative that a sustainability plan be a part of every company’s culture. How your waste is managed, a basic understanding of building science, resource conservation, and the health hazards chemicals have in the workplace affecting employee health are coming to the forefront. You need to know how to be accountable for your policies and how you conduct business. There are now undisputed risks involved in ignoring these discussion topics. It is time to act.

The time is now to recognize the huge Return on Investment (ROI) offered in training on these ideals. Embracing People, Planet and Profit as part of your integrated business model will offer you added economic value. Stated plain and simple, this plays into human capital, your purchasing practices for energy savings, or healthier indoor air quality, and all offer you results that will be able to be measured. You will need to have buy-in from all departments to include a high degree of employee engagement only accomplished by providing detailed guidance and education. Each department will need to be taught how to identify their specific daily activities and the impact these activities have on the environment, your image, your client base and the communities you serve, all as stakeholders. Your policies will hold you accountable to stakeholders for your own “carbon footprint commitment.”

Begin the planning process through Green Education Online’s Sustainability Education Series on OpenSesame. Once you guide your company’s plan, this will provide accountability to your stakeholders and be reflected through the policies you set forth in the coming year on reducing your own negative impact to the environment. Appointing a Task Force then marketing and branding these efforts (such as recycling and monitoring energy use) are just some of the topics we cover in the Sustainability Education Series, designed for management and employees on all levels. You will be guided throughout the initial planning process, learning how to identify then build your company objectives into a results oriented sustainability model that can be measured for success.

After spending 11 very successful years in the real estate arena, Kerry Mitchell established Green Education On Line in 2010 and expanded her focus to train in the government and the business community. Her company has educated over 12,000. The Sustainability Education Series is her signature offering and is comprised of a suite of 50 online, interactive training modules.

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Hello from Our New Account Management Associate https://www.opensesame.com/site/blog/hello-our-new-account-management-associate/ https://www.opensesame.com/site/blog/hello-our-new-account-management-associate/#respond Mon, 14 Apr 2014 00:00:00 +0000 /site/?p=2012 Hello! I’m Kristin Hansen and I’m OpenSesame’s new Account Management Associate. I’m excited to join the OpenSesame team and to reenter the startup realm. I spent the last couple of years working in a medical office in various capacities, but before that I worked at local startup WalkerTracker where I assisted with customer support and... Read more »

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Hello! I’m Kristin Hansen and I’m OpenSesame’s new Account Management Associate. I’m excited to join the OpenSesame team and to reenter the startup realm. I spent the last couple of years working in a medical office in various capacities, but before that I worked at local startup WalkerTracker where I assisted with customer support and systems creation. I loved working in an environment that was growing and changing rapidly, and I loved the impact I could have on that process. I have a strong interest in relationship building and customer service, and I’m excited to use those skills here at OpenSesame as well as to pick up new skills by helping the sales team.

I’ve lived in Portland for almost three years and I love it here. I originally hail from sunny San Diego but took a stint in Massachusetts to attend Mount Holyoke College, where I majored in religion and minored in physics. I loved the combination of people-oriented reading, writing, and discussion balanced with the technical science to satisfy my love of knowing how things work. I find the combination ties well into my life interests of helping people but wanting a technological component in what I do. Learning is extremely important to me as well, so I was thrilled to find a startup that weaved all those pieces together!

In my fun time I soak up as many of the charms of living in the NW as I can, primarily the outdoor possibilities and the food. I love how walking-friendly Portland is, and on the weekends I love day hikes to the Columbia River Gorge and surrounding areas. Food-wise you can’t go wrong here, and I love all of it, food carts and posh restaurants alike. I play a few racket sports, as well as a long-necked instrument with a healthy twang.

I am excited to join the OpenSesame team and am wowed by the variety and quality of courses we offer! 

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Elliott Masie's MOOC Symposium Recap https://www.opensesame.com/site/blog/elliott-masies-mooc-symposium-recap/ https://www.opensesame.com/site/blog/elliott-masies-mooc-symposium-recap/#respond Fri, 11 Apr 2014 22:08:42 +0000 /site/?p=2013 The MOOC (Massive Open Online Course) phenomenon that has been shaking up higher education for the past few years is slowly beginning to find its way into corporate conversations. Many companies are seeking to better understand the MOOC model and the possibilities for application in their own training programs. It is no surprise then that... Read more »

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The MOOC (Massive Open Online Course) phenomenon that has been shaking up higher education for the past few years is slowly beginning to find its way into corporate conversations. Many companies are seeking to better understand the MOOC model and the possibilities for application in their own training programs. It is no surprise then that the Masie Center, a leading think tank exploring the intersection of learning and technology, decided to host a conference around such possibilities—bringing together 70 participants (including myself) at the recent MOOC Symposium in Saratoga Springs, New York. The 3-day event was packed with fantastic discussion and some great takeaways, some of which I will try to summarize for you.

What does MOOC really stand for?

As I stated above, MOOC most commonly stands for Massive Open Online Course. MOOC Symposium host Elliott Masie wasted no time in really digging into the meaning of each of those words, even questioning inclusion of some of the words.

M = Massive
The first group discussion centered around how each of us defined the word “massive.” For many, it was a matter of size—thousands and thousands of students. Elliott challenged us to think beyond numbers. For example, many of us felt massive really meant the lessons being taught were scalable, and could be applied to small or large audiences. We all agreed, however, the real value of the technology and structure behind MOOCs is that their massive nature does not place additional burden on the instructor.

O = Open
Many MOOC platforms, such as Coursera and edX, offer free mass courses that are open to anyone with an Internet connection. Coming from a corporate environment where firewalls and restrictions are a part of daily life meant our group struggled with what the word “open” meant to us. Since many corporate training programs tend to focus training options towards compliance or job-specific skills, we considered that “open” could mean allowing training options to be accessed by a broader range of employees or departments. Additionally, open could also mean the ability to choose your own learning path, as well as how you access the training, such as on a mobile device.

O = Online
We didn’t spend as much time on this letter as we did the other three, as “online” is pretty self-explanatory. That said, many of the conversations from the conference centered on the collaborative nature of MOOCs and how such technology in a corporate environment could either encourage or suppress these interactions. As many employees are already using a number of platforms and applications in both their personal and professional lives, would adding more opportunities for online collaboration overwhelm or excite employees while they train?

C = ?? 
surprised koalaI have to admit—Elliott Masie blew my mind when he challenged whether the “C” in MOOC had to stand for “course.” If an instructor is defining the learning objectives, then that is a course. Increasingly, however, learners are defining their own journey. MOOCs allow learners to pick and choose lessons that apply to them and skip those that do not. Other learners will mix and match how they learn, taking the MOOC course for some topics and using forums or discussions to learn more about others. If you eliminate the word course, the possibilities for what MOOCs can be or create are endless. For example, what if the C stood for “certificate” or “community?” What would learning look like in those cases?

Lots of Big Questions (And Big Opportunities!)

The goal of this first MOOC Symposium was not to provide a “how-to” guide to using MOOCs in a corporate environment. Instead, I felt the goal of the gathering was to encourage us explore the possibilities. For example, most modern corporate training programs are focused on course completion as a key metric. Since MOOCs allow learners to come in and out of lessons of their own will, applying them in a corporate setting could fundamentally shift the way we in the business world view completion. If employees aren’t having to complete all lessons, how do we measure competency?

The Symposium has left be both exhausted and ecstatic about the future of MOOCs in corporate education. It is clear that learner choice and collaboration are growing trends that will impact how training programs are designed, even if companies don’t end up using the MOOC structure.

Image Credit: Mathieu Plourde via Flickr

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How to Storyboard Your eLearning Course https://www.opensesame.com/site/blog/how-storyboard-your-elearning-course/ https://www.opensesame.com/site/blog/how-storyboard-your-elearning-course/#respond Thu, 10 Apr 2014 15:55:56 +0000 /site/?p=2014 Editor’s Note: Today’s guest post is part of a blog series on creating elearning courses by Sharlyn Lauby, SPHR, CPLP. Sharlyn is a HR pro turned consultant with more than 20 years of professional human resources experience. Once you’re satisfied with the branding and learning objectives of your elearning program, it’s time to focus on... Read more »

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Editor’s Note: Today’s guest post is part of a blog series on creating elearning courses by Sharlyn Lauby, SPHR, CPLP. Sharlyn is a HR pro turned consultant with more than 20 years of professional human resources experience.

Once you’re satisfied with the branding and learning objectives of your elearning program, it’s time to focus on the actual design. Believe it or not, we’re still not ready to do any actual hands-on development work. As you begin the design process, a few key points from previous posts to remember:

  • Learning objectives need to be specific. Everything on the storyboard should align with the objective. It’s easy during the design process to lose sight of the outcome.
  • Colors and fonts matter. Training programs can have some pizzazz but they also need to stand the test of time. Overdesigning can have an impact on learning.

This next step, called storyboarding, is the process of visualizing what your elearning module is going to look like. It includes the visual elements, text, and audio. It identifies where interactions will be included. And it creates a roadmap of where the user will go in the module. The idea with storyboarding is to put your concept together visually and then start building it. Clearly, storyboarding is important. The last thing you want to do is start building a program and go back/forth during development. Storyboarding allows you to work out the flow and hopefully minimize errors. There are a three ways to create a storyboard:

  1. Pen/Paper – Old school is still a very popular way to storyboard. Many designers enjoy the creative process that drawing a storyboard allows. 
     
  2. Template – Designers can use Word and PowerPoint to create a storyboard. You can create your own template or designate a single page/slide for each screen in the resulting elearning program. Depending on your platform, this could make an easier transition during the development process.
     
  3. Software – If you are a designer that prefers working with apps and mobile devices, there are plenty of options available. Katie Hurst, marketing manager at OpenSesame, says a couple of her favorite storyboarding software programs include Articulate Storyline and Storyboards 3D (iTunes, FREE with some in-app purchases).

Once you begin storyboarding, I find it similar to instructional design. Everyone has their own process that works for them. However, there are a few best practices that can help our storyboard process.

Give storyboarding the time needed.
Even when we have a clear vision in our heads regarding what the final program will look like, we need to storyboard. I often find little details that I need to change or want to add during the storyboarding process. Storyboarding allows me to set the design on the side for a few hours to gain new perspective. This isn’t a step to rush.

Polish previously used content.
Let’s be realistic, we want to create elearning elements that we can use again for other projects. You don’t have to reinvent the wheel each time. In fact, that’s the beauty of elearning. . That being said, when we do incorporate previously used elements, they need to have a little update to fit into the project we’re working on.

Mix it up!
While we do want our project to have a certain branded look and feel, the course doesn’t have to consist of one font, one color and one background. Figure out creative ways to use your branding elements to keep users interested in your visuals.

Edit the content.
Don’t overload a screen with too much stuff. If it’s too busy, the content will be hard to comprehend and that will impact the success of your program. Consider separating concepts into multiple pages and using click-to-reveal actions to help users actively process information.

Proofread your work. Ask others to proofread it as well.
Once your storyboard is complete, do a self-proofread of your work to pick up any grammar or punctuation changes. Then give it to a colleague to review. Having a fresh set of eyes on your storyboard can be a valuable asset.

A detailed completed storyboard finishes your planning process. At this point, all the key elements have been discussed and decided. The pages have been tweaked and reviewed. Now it’s time to build the course.

P.S. If you’re looking for more information about how to storyboard your next eLearning project, check out this OpenSesame course from HR.com, “How to Implement a Stellar Storyboard Process”.

Sharlyn Lauby is the HR Bartender, whose blog is a friendly place to discuss workplace issues. When she’s not “tending bar”, Sharlyn is president of ITM Group, Inc., which specializes in training solutions to help clients retain and engage talent. Her personal goal in life is to find the best cheeseburger on the planet. Connect with her on Google+ or follow her on Twitter.

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Course of the Week Highlight: Diversity, Digital Photography, and More! https://www.opensesame.com/site/blog/course-week-highlight-diversity-digital-photography-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-diversity-digital-photography-and-more/#respond Wed, 09 Apr 2014 07:00:00 +0000 /site/?p=2015 Happy Wednesday! Hope you’re having as nice a day as we are here in Portland (warm, no rain, sunny skies!). We’re excited to share this week’s featured courses with you—quite an interesting spread from a couple newer sellers and a long-time customer favorite. Whether you’re looking to move from selfies to more advanced photography or... Read more »

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Happy Wednesday! Hope you’re having as nice a day as we are here in Portland (warm, no rain, sunny skies!). We’re excited to share this week’s featured courses with you—quite an interesting spread from a couple newer sellers and a long-time customer favorite. Whether you’re looking to move from selfies to more advanced photography or become a business analyst (or both!), this week’s courses have you covered! 
 

Encourage Diversity in Your Workplace

By: ej4
Educate and inspire your employees with this diversity training bundle! These courses from popular seller ej4 teach your employees to effectively and respectfully engage with everyone in your workplace. Encourage your staff to keep an open mind and understand diverse viewpoints. The bundle includes: The Diversity Continuum, The New Melting Pot, The Power of Engagement, and The Power of Inclusion. Save 50%—get this great bundle for $5 through April 15. 
 

Prepare for CBAP Certification

This IIBA endorsed course from is a great way for you or your staff to study for the Certified Business Analysis Professional certification exams. Perfect for both entry level and experienced analysts looking to apply business analysis and prepare for certification exams. Learn the practical skills of how and when to apply core analysis techniques at work. There are IIBA 24 PD Hours/CDUs associated with successful course completion. Get ready for the CBAP exams for $68 (70% savings) through April 15. 
 

Learn Digital Photography Basics

This three-part course is the perfect beginner digital photography tutorial. Ditch automatic settings and learn to take manual control of your camera. You’ll learn settings: what they do and how they can be used creatively to produce the images you want. Improve your digital photography with this mobile-ready course for 50% off—$12.11 through April 15.
 

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How to Avoid Embarrassing Skills Gaps with eLearning https://www.opensesame.com/site/blog/how-avoid-embarrassing-skills-gaps-elearning/ https://www.opensesame.com/site/blog/how-avoid-embarrassing-skills-gaps-elearning/#respond Tue, 08 Apr 2014 00:00:00 +0000 /site/?p=2016 When we started offering online courses about 3 years ago, we had not even considered that our courses would be useful to employees wanting to fill embarrassing skills gaps. During appraisals, an employee can easily bring up the desire to attend a conference detailing the latest techniques or latest research. But how easy is it... Read more »

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When we started offering online courses about 3 years ago, we had not even considered that our courses would be useful to employees wanting to fill embarrassing skills gaps.

During appraisals, an employee can easily bring up the desire to attend a conference detailing the latest techniques or latest research. But how easy is it for a senior manager bring up the fact that they need a little help with their presentation skills? How will a newly promoted manager feel when they have to raise the fact that they feel they have lost control of their team and could do with some management training? While some of us would feel comfortable to raise the issue, many of us would recoil at the thought.

We can see from our online course stats that some of our most popular courses are filling these types of skills gaps. One of our most purchased online courses is ‘Managing Your Emotions at Work.’ Interestingly, more males purchase this course than females, which initially surprised us. However, when you think about it a bit more deeply, maybe there is a very good reason for this. Perhaps females feel more comfortable speaking with their managers about their emotions and therefore gain assistance with managing the situation, whereas males may feel less comfortable to do so. Or perhaps it could be that males prefer a more structured approach to managing their emotions, whereas females rely more heavily on their social support systems. Research would need to be conducted to know for sure, but it raises some interesting questions.

Filling these types of skills gaps is invaluable to the individual and the organisation. Online training opens the doors for individuals to take charge of their professional development and enjoy higher levels of success. Online training platforms like OpenSesame are a great resource. You can just type your term into the search field and a variety of courses are at your fingertips. After completing a course you are left feeling confident and armed with a tool kit of techniques to take back to the workplace.

Louise Palmer is a qualified Business Psychologist. She is the Managing Director of People Tonic Limited, a training consultancy based in the UK. Follow her on twitter @peopletonic.

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Get QLTY: The Simple Way to Select Quality Leadership Training https://www.opensesame.com/site/blog/get-qlty-simple-way-select-quality-leadership-training/ https://www.opensesame.com/site/blog/get-qlty-simple-way-select-quality-leadership-training/#respond Mon, 07 Apr 2014 00:00:00 +0000 /site/?p=2017 Quality leadership training for your front-line employees should align to your talent strategy which in turn should align to the overall corporate strategy. You may have determined the needs of your employees through a formal ‘Learning Needs Analysis’ or by informal data gathering on the current and future skills required. Either way, selecting a training... Read more »

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Quality leadership training for your front-line employees should align to your talent strategy which in turn should align to the overall corporate strategy. You may have determined the needs of your employees through a formal ‘Learning Needs Analysis’ or by informal data gathering on the current and future skills required. Either way, selecting a training solution should have clear and defined expectations from YOU and also include the ‘what’s in it for me’ factor for YOUR employees. You and your employees are the “Y” in QLTY.

So, what else should you look for to define ‘quality’? Here is the QLTY way to get Quality Leadership Training:

  1. Quantitative – the “Q”: Sound learning objectives begin with verbs that are measurable. Avoid courses with learning objectives that begin with the word ‘understand’ as this is very hard to measure.
  2. Learning – the “L”: Learning should be multi-modular. In today’s world of dispersed work forces, make sure any training company you choose can modify and extend delivery from instructor-led training to elearning, Virtual Learning (vLearning) to Mobile Learning (mLearning). Quality Learning in multiple modalities can really extend what you teach on-site, on-line, and in the cloud.
  3. Time – the “T”: Sustainment strategies over time to ensure that learning sticks. This can include follow-up tips, questionnaires or coaching, but the goal of any training is to increase a skill, attitude, or behavior; participants need more than one course to do this!

Too often we’re sending employees on training without understanding or explaining to them ‘why this training was selected’ and ‘here are my expectations of you at the end of the day.’ The best discussions go on to say: ‘here’s how these new skills fit in with the corporate strategy;’ ‘this is how and why we chose to focus on these skills;’ and ‘here is what is on offer to help you apply what you have learned.’ Knowing and acting with QLTY when selecting Quality Leadership Training is the secret to building great learning in your company.

Dr. Celia Richardson is Vice President, Strategic Learning Solutions at Knightsbridge. Knightsbridge is a North American human capital solutions firm that truly integrates the expertise of finding, developing, and optimizing an organization’s people to deliver more effective solutions and better performance.

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Windows XP End of Life: Don't Miss the April 8 Deadline! https://www.opensesame.com/site/blog/windows-xp-end-life-dont-miss-april-8-deadline/ https://www.opensesame.com/site/blog/windows-xp-end-life-dont-miss-april-8-deadline/#respond Fri, 04 Apr 2014 00:00:00 +0000 /site/?p=2018 We’re fast approaching the end of life for Windows XP. Are you prepared to switch operating systems? Back in February, we wrote about how to prepare for the end of support, and now we’re back just before the April 8th deadline with a video to help you make the move! Still looking for a reason... Read more »

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We’re fast approaching the end of life for Windows XP. Are you prepared to switch operating systems? Back in February, we wrote about how to prepare for the end of support, and now we’re back just before the April 8th deadline with a video to help you make the move!

Still looking for a reason to upgrade from XP? The costs of support, according to AppSense, are about to skyrocket.

  • Custom support runs about $200/device for the first year
  • Successive years of support increase to:
    • $400/device for year 2
    • $1000/device for year 3

Don’t get caught unprepared! Upgrade to Windows 7 or 8 as soon as you can.

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Effective Training Visuals—Reduce Realism https://www.opensesame.com/site/blog/effective-training-visuals-reduce-realism/ https://www.opensesame.com/site/blog/effective-training-visuals-reduce-realism/#respond Thu, 03 Apr 2014 00:00:00 +0000 /site/?p=2019 This is the third in a series of blog posts intended to help you evaluate elearning courses by considering the effectiveness of the visuals they include. The first in the series was about organizing elements within a visual to ease perception. The second was about directing the eyes of the viewer to key parts of... Read more »

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This is the third in a series of blog posts intended to help you evaluate elearning courses by considering the effectiveness of the visuals they include. The first in the series was about organizing elements within a visual to ease perception. The second was about directing the eyes of the viewer to key parts of the visual. This time, we’ll focus on something that may seem counter-intuitive: reducing realism.

As we did in the two previous posts, we’re going to provide visual examples of guidelines drawn from the book Visual Language for Designers: Principles for Creating Graphics that People Understand by Connie Malamed. The visuals come from elearning courses created by Convergence Training. As a side note, we’re happy to note that Connie Malamed is currently writing a second book that’s even more focused on creating visuals for training content. Check out her blog to keep up to date on her progress with that one, and definitely give it a read when it’s available.

Reducing Realism in Training Visuals

In her book, Malamed discusses the importance of reducing the realism of an image in order to increase comprehension and retention. Simpler, less-realistic visuals allow the viewer to scan them more quickly, move the information into long-term memory more readily, and reduce the chances of overloading the viewer’s short-term (or working) memory, which can store only very few bits of information at any one time.

Malamed also notes that simplified, less-realistic graphics are especially useful for learners who are new to a topic, whereas people who are more familiar may benefit more from visuals with higher degrees of realism.

Some ways to reduce realism in an image are reducing or removing visual noise, using silhouettes, using icon forms, using line art, and limiting the quantity of objects in a visual. We’ll look at each below.

Removing Visual Noise

Visual noise is the collection of details within the image that may make it appear more realistic but can also distract the viewer’s eyes and attention from the really important information. Reducing visual noise within an image makes it easier for the viewer to focus on the essential stuff.

For example, this image is from a course on conveyors and comes up during an explanation of different types of conveyors. As the audio discusses roller conveyors with materials rolling on top of the conveyor’s belt, everything in the visual disappears except for the conveyor belt and the item on top. This makes it easier for the viewer to immediately focus on the key concept, and doesn’t distract the viewer with other parts of the conveyor or with a potentially busy and distracting factory scene.

Or, consider the example below, taken from a course on crane safety. The audio is discussing the importance of inspecting the hooks before they are used. So, the visual displays just the hook, and the crane and the industrial setting are removed from view.

Using Silhouettes

Another way to reduce the realism of an image is to make use of silhouettes.

Artists can use silhouettes to represent things using merely their shape. Using a silhouette to represent a person or an object can help your viewer quickly identify the object and understand what it is. In addition, in some cases a silhouetted object can represent all objects of that type—for example, a silhouette of a man may represent all men, and a silhouette of a woman may represent all women.

Consider the image below, taken from a course on machine guarding. The audio is discussing the importance of using machine guarding to prevent common injuries, such as the crushing of a body part. The silhouetted human figure, gears, and mangled arm convey this hazard effectively.

Want another example? We need look no further than the same course on machine guarding and its list of common machine-related injuries. This time, the blackened silhouettes make the risk of amputation immediately apparent.

Using Icons

Icons are simplified, stylized representations of real-world objects or ideas. Unlike a silhouette, which uses only shape, icons may use shape, line, and color. Like silhouettes, however, they allow the viewer to quickly identify the object and move the information into long-term memory.

For example, the visual below is drawn from a course on process control charts. The audio is discussing the importance of product consistency. The large, red X quickly conveys to the viewer that this product is not consistent with productions standards.

Another example appears only seconds later in the same course. This time, a green checkmark indicates a product that is consistent with production standards.

Incorporating Line Art

Line art uses simple lines to represent the outline of a person or item. And like silhouettes and icons, line art can make it easier to quickly identify an object and process the key information. Malamed also mentions that line art can be especially useful for technical drawings that explain the inner workings of the body or a machine.

Below is a good example from a course on the evaporators used in the papermaking process. As the audio discusses three different common evaporator designs, line drawings of each are presented, making it easy for the viewer.

Our second example below is taken from a course on tanker rollovers. While discussing the importance of checking road and traffic conditions along a route before setting out, the visual uses simple line drawings to represents roads (note: this also makes use of the convention of mapping, which will be discussed in a later post in this series).

Limiting The Quantity of Items in the Visual

Malamed’s final tip for reducing realism is to reduce the number of objects in the visual. This may mean removing unrelated items, a technique we’ve already seen several times in earlier examples of other techniques. Or it may mean using one or two items to represent many more.

For example, check out the image below from a course on cranes. During a discussion of crane rigging and slings, the audio discusses different types of rigging devices. While discussing spreader beams, the image below appears. Everything else you’d see in a photo of a spreader beams on a real crane in an industrial work area has been removed, making it easy to recognize what a spreader beam is. In addition, this one image of a spreader beam represents all spreader beams (for those of you who studied philosophy in college, this isn’t so far from the idea of the “Platonic idea” of a chair—see, you DID finally get to use that in real life!).

Finally, consider the image below. It’s taken from a course that explains a somewhat-complicated part of the papermaking process. As the audio explains what happens to many wood chips surrounded by cooking liquor within a Kamyr digester, a visual call-out displays a single wood chip that represents all of the chips in the column (note: the call-out technique is something we’ll revisit in a later post in this series).

That’s it for this installment! We hope you found this helpful and maybe even a little fun. Keep these tips in mind if you’re planning on buying some courses or if you’re getting ready to make some of your own—they should help you get better materials.

In the next post in this series, we’ll look at the importance of making abstract concepts more concrete. Stay tuned.

Jeff Dalto is an Instructional Designer and Trainer at Convergence Training. You can keep up with Jeff at the Convergence Training blog or on LinkedInGoogle+, Twitter, and Facebook.

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Course of the Week Highlight: Drug/Alcohol Free Workplace Policies and Leadership Skills https://www.opensesame.com/site/blog/course-week-highlight-drugalcohol-free-workplace-policies-and-leadership-skills/ https://www.opensesame.com/site/blog/course-week-highlight-drugalcohol-free-workplace-policies-and-leadership-skills/#respond Wed, 02 Apr 2014 00:00:00 +0000 /site/?p=2020 We’re officially into April, and things are getting greener by the day (at least here in Portland!). Start your month off right with big savings from business skills and compliance categories. This week’s deals cover leadership skills and and keeping your workplace drug and alcohol free. Business Skills Leadership Skills By: Azimuth Academy This course... Read more »

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We’re officially into April, and things are getting greener by the day (at least here in Portland!). Start your month off right with big savings from business skills and compliance categories. This week’s deals cover leadership skills and and keeping your workplace drug and alcohol free.

Business Skills

This course will teach you about various forms of power, as well as organizational leadership and the right way to use it! Help your managers become true leaders and set an example for the rest of your team. Plan, evaluate, and solve problems while also delegating and sharing responsibilities. Master ethics and emotional intelligence. Become a better leader for 60% off, only $19.60, through April 8. Help your managers become mentors—empower and motivate your team!

Compliance

By: Vivid

Identify substance abuse in the workplace, and empower your employees to report issues and get help for themselves. Reduce the financial & personnel cost of injury and lost work time due to substance abuse. Educate your employees for 30% off, only $8.40/learner, through April 8. Don’t wait for an incident to occur; prevent substance abuse in your workplace today.

All deals run through April 8. Discounts will show up at checkout.

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Marketing Your eLearning Initiative: Finding Your Champions https://www.opensesame.com/site/blog/marketing-your-elearning-initiative-finding-your-champions/ https://www.opensesame.com/site/blog/marketing-your-elearning-initiative-finding-your-champions/#respond Mon, 31 Mar 2014 23:01:47 +0000 /site/?p=2021 Increasing engagement in your elearning program takes more than an email every now and then. Just as a consumer must have 5-7 touch points with a brand to consider purchasing, your employees need frequent reminders on the value of online training. Earlier this month, I shared how establishing a set of objectives for your elearning... Read more »

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Increasing engagement in your elearning program takes more than an email every now and then. Just as a consumer must have 5-7 touch points with a brand to consider purchasing, your employees need frequent reminders on the value of online training. Earlier this month, I shared how establishing a set of objectives for your elearning program will help employees understand the benefits and impact of training on their jobs. In this second post from our ongoing series on how to market your elearning initiative, I will discuss the importance of champions, as well as ways to involve them in your internal marketing.

The Value of Champions

The workplace at times is not unlike high school. Employees tend to dress alike, form groups based on similar interests or job roles, and ultimately try to fit in. And, just like high school, there are also a few employees who are identified by their peers as the leaders of the pack.

These employees are often respected and well-liked by their peers, have the largest networks, and are the most comfortable expressing their opinions on new policies or programs. As they are more likely to be trusted by their peers than management, their approval of your elearning program will help establish credibility and encourage others to join in. These employees are potential champions and should be targeted early when rolling out your elearning initiative.

Activating Your Champions

Champions thrive on being “in the know” and early adopters of new technology or programs. Therefore, the earlier you engage your champions in the process, the better! Provide your most influential employees with early access to courses and have them provide written or video testimonials that can then be used in your marketing campaign. Have a new course coming out? Create a “review board” of champions that can be relied on to provide feedback before rollout, as well as provide course highlights in company newsletters or email blasts.

Champions also enjoy being in the spotlight. Ask these employees to act as your “elearning ambassadors”, providing demonstrations of your learning management system or courses to fellow employees during lunch, as part of department meetings, or even during one-on-one office hours.

Often times an employee’s first experience with elearning is during the onboarding process. Instead of simply sending your new hires the required courses, have your champions provide a presentation on the company’s objectives around training and the benefits to the employee. Getting this message to employees early on, and from someone other than their supervisor, will firmly establish the value of elearning in the employee’s mind from day one.

It is also important that company leadership act as champions for the your elearning initiative, in addition to these key employees. At least one marketing message a month should come from company leadership, such as in a company-wide email or newsletter.

Summary

Champions not only lend more credibility to your elearning initiative, but also can help make the program fun. These employees are often more knowledge on what employees like and dislike, and can therefore provide insight into what marketing avenues will work best for your company.

Champion Characteristics: 

  • Well-liked and respected by their peers
  • Possess a large network
  • Comfortable expressing opinions and providing feedback

Activation Strategies:

  • Involve champions early in your elearning program rollout
  • Have champions demonstrate the learning management system and courses
  • Include champion testimonials and stories in your marketing
  • Encourage champions to share objectives and benefits of elearning with new hire

Image Credit: Michael Righi via Flickr

Other posts in the Marketing Your eLearning Initiative Series:

Part 1 – Start With the Why
Part 3 – Branding Your Initiative
Part 4 – Using Email to Market
Part 5 – Signage
P
art 6 – Harnessing the Power of the Preview

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Jump-Start Your Journey to Become an Expert in Human Lie Detection https://www.opensesame.com/site/blog/jump-start-your-journey-become-expert-human-lie-detection/ https://www.opensesame.com/site/blog/jump-start-your-journey-become-expert-human-lie-detection/#respond Fri, 28 Mar 2014 00:00:00 +0000 /site/?p=2022 When you look back on the last time you interviewed a candidate for a position in your company, did you wonder whether the applicant was telling you the truth? You might know how to detect lies, but there are actually ways to increase your accuracy in lie detection. Vanessa Van Edwards, OpenSesame’s newest seller, is... Read more »

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When you look back on the last time you interviewed a candidate for a position in your company, did you wonder whether the applicant was telling you the truth? You might know how to detect lies, but there are actually ways to increase your accuracy in lie detection. Vanessa Van Edwards, OpenSesame’s newest seller, is an expert in body language and nonverbal communication. Vanessa is a Huffington Post columnist, a keynote speaker at many corporate training events, and frequently makes appearances on popular networks like NBC’s The Today Show!

Most recently, I had the honor to attend a live, three-day workshop with Vanessa in San Francisco at CreativeLive. Her research in body language and lie detection has improved thousands of business and HR professionals’ nonverbal communication to negotiate larger salaries and successfully interview and hire qualified job candidates. To help you jump-start your journey in human lie detection, I am sharing five of Vanessa’s 20 Laws of Body Language to increase your chances in getting a raise or determine if a job candidate is actually telling you the truth.

1) Law of Intuition – Has anyone ever told you to trust your gut? Even though first impressions are not always accurate, they can give you a lot of insight into a person’s behavior. Start by learning the 7 universal micro-expressions displayed by human beings: Happiness, Fear, Anger, Contempt, Surprise, Disgust, and Sadness.

When people display the facial characteristics of these micro-expressions, they often feel the emotion matched with the mirco-expression. When someone’s verbal message is incongruent with their micro-expression, there is a chance that the person is lying. With this insight, you have the ability to become a human lie detector and tell whether or not a job candidate is telling you the truth.

2) Law of Hands – Believe it or not, your hands are the number one body part you can use to earn someone’s trust. Whether you are pitching a business idea to your colleagues or trying to earn trust from your CEO, your hands can show your ability to connect with another person.

If a job candidate is crossing their arms and hiding their hands, they might be withholding information from you. Proceed with caution because they might feel insecure. The next time you need to ease tension in a conversation, try several different gestures that display the palms of your hands.

3) Law of Space – Body expansion expresses confidence. Studies show that people who power pose tend to have higher levels of testosterone, the confidence inducing hormone, while slouchers have higher levels of cortisol, the stress inducing hormone. The best movement you can do before a business pitch is to stand like superman for 2 minutes. This will increase your confidence before your colleagues give you a standing ovation.

4) The Law of Leaning – When you lean with purpose, you show engagement and charisma. Take note of a job candidates posture the next time you hold an interview. Do they lean into the conversation when they answer your questions, or do they slouch when you present the expectations of the position. This allows you to determine their interest in working at your company. Make sure their verbal interest in the role is congruent with their leaning movements.

5) The Law of Empathy – Empathy is the ability to understand someone else’s experience. You can begin to understand other people when you observe their body language. The best way to practice empathy is to mirror another person. To mirror another person, match your tone of voice and hand gestures with the other person. This is a great tool at networking events while you try to converse with strangers.

Although if someone is yelling, you might want to counter mirror them by lowering your voice until they match your volume. Mirroring can also give you the power to change how other people communicate with you.

Use these five laws to observe both your own and other people’s body language, then find an ideal communication style that works best for you. Your colleagues and friends will begin to notice positive changes. Be patient and continue to practice and experiment.

Vanessa’s Secrets of Body Language have led me to begin my own journey to improve my nonverbal communication. I have improved my elevator pitch and how I use my hands while I speak. I now feel more confident and competent in my professional and personal life. 

Click here!

to learn more about Vanessa and her methodology, The Science of People.

Max Dubowy is a content specialist at OpenSesame, building and maintaining OpenSesame’s seller community. Max is also a professional performer and holds his undergraduate degree in psychology from the University of Nevada, Las Vegas. You can follow Max on Twitter @Maxdubowy.

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Infographic: Harness the Full Potential of the Mature Workforce https://www.opensesame.com/site/blog/infographic-harness-full-potential-mature-workforce/ https://www.opensesame.com/site/blog/infographic-harness-full-potential-mature-workforce/#respond Thu, 27 Mar 2014 16:14:25 +0000 /site/?p=2023 Editors Note: Today’s post and infographic are provided by Rebecca Lindegren on behalf of MBA@UNC.  There is a widening skills gap in the workforce. “Industry brain drain” is a contributing factor, in which increasing numbers of mature workers leave the workforce, resulting in a loss of vast amounts of valuable knowledge and experience. Help these... Read more »

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Editors Note: Today’s post and infographic are provided by Rebecca Lindegren on behalf of MBA@UNC

There is a widening skills gap in the workforce. “Industry brain drain” is a contributing factor, in which increasing numbers of mature workers leave the workforce, resulting in a loss of vast amounts of valuable knowledge and experience. Help these employees make their “comeback” to the workforce, while also helping your bottom line. 

The consequences are imminent for many sectors. The skilled trade and health care sectors will have a deficit in the U.S. by 2020, and the U.K. will have a shortage of more than 10,000 accountants by 2050. There is huge potential in the mature workforce, but many companies are failing to take advantage of what these individuals have to offer.

One way firms can build a stronger workforce is by identifying how the education system, whether an online MBA program or individual industry-specific courses, can align with their needs. By empowering mature workers with the flexibility of elearning, employers can better train them on new and evolving practices. This kind of training helps minimize economic losses, as well as give these companies a competitive advantage.

Tapping the Full Potential of the Mature 

Workforce Infographic via MBA@UNC
Brought to you by MBA@UNC: Master of Business Administration

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Comeback Week: Save On Our Most Popular Deals! https://www.opensesame.com/site/blog/comeback-week-save-our-most-popular-deals/ https://www.opensesame.com/site/blog/comeback-week-save-our-most-popular-deals/#respond Wed, 26 Mar 2014 00:00:00 +0000 /site/?p=2024 In honor of the NCAA tournament and all those rooting for their favorite teams to make a comeback, we’re bringing back our most popular Course of the Week deals for one week only. And, unlike your bracket, these deals ensure everyone’s a winner! 65% Off Effective Email Writing Professional Email Writing – How to Craft... Read more »

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In honor of the NCAA tournament and all those rooting for their favorite teams to make a comeback, we’re bringing back our most popular Course of the Week deals for one week only. And, unlike your bracket, these deals ensure everyone’s a winner!

65% Off Effective Email Writing

Professional Email Writing – How to Craft Clear Messages That Get Things Done at Work

Learn to craft clear messages that get things done at work with this course on email writing from Speak and Write Inc. Write emails that drive managers and employees to take action on tasks and projects. Ensure your team uses proper etiquette and avoid email misunderstandings for only $10.15/learner through April 1. 

80% Off Leadership Training

Leadership in Organizations Condensed Bundle

The courses in this bundle by VLC Global provide insight into leadership effectiveness and explain how to apply these insights at the individual, interpersonal, and institutional levels. You and your team will learn about leadership theories, best practices, skills leaders possess, and more! Develop your company leadership for only $30/learner through April 1. 

80% Off Effective Meeting Management

Project Management: Leading Meetings

Learn the project management tips you need to conduct meetings that are focused and produce desired results in this course from Vado. You and your employees will learn how to prepare for a meeting, contributing to meetings, increasing focus in meetings, and more. Help your meetings run smoothly for only $2.97/learner through April 1. 

80% Off HTML and CSS 

HTML and CSS for Beginners

Learn the basics of HTML and CSS, the “building blocks of the internet,” in this course from LearnToProgram. Covering not only HTML 4 and XHTML, but also HTML5, this course is easy to follow and will help you and your employees get up to speed quickly. Get in-demand skills for only $9.80/learner through April 1. 

Only $99 for Project Management Training

Project Management Professional (PMP)® – PMBOK® 5th Edition

In this course from PMI approved seller Simplilearn, you’ll learn everything you need to know to prepare for your Project Management Professional (PMP) certification. The 15 modules will help you master the PMBOK 5th Edition. Up your project management game for 64% off—only $99 through April 1.

All deals run through April 1 (no joke!). Discounts will show up at checkout.

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Great Comeback Stories from the Business World https://www.opensesame.com/site/blog/great-comeback-stories-business-world/ https://www.opensesame.com/site/blog/great-comeback-stories-business-world/#respond Tue, 25 Mar 2014 00:00:00 +0000 /site/?p=2025 Our theme this week is “Comebacks.” Yesterday we covered coming back from the Exxon Valdez oil spill; today we’ll switch gears and look at a few big comebacks in the business world! If you’re like most highly successful people, you’ll have to experience a certain amount of failure before your big win. If you’re a... Read more »

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Our theme this week is “Comebacks.” Yesterday we covered coming back from the Exxon Valdez oil spill; today we’ll switch gears and look at a few big comebacks in the business world!

If you’re like most highly successful people, you’ll have to experience a certain amount of failure before your big win. If you’re a young person just starting out, you may feel the obstacles to success are insurmountable. If you’re a seasoned business professional trying to save a drowning company, you may feel you’ll never make it. Have no fear! You may be at your lowest, but you’re not alone. There are many examples of great business comebacks; here are a few to inspire you to make your comeback!

Henry Ford

An original comeback champ! Ford was tenacious in his automobile inventing. After numerous setbacks and failed business ventures (including his Detroit Automobile Co., which he started in 1899 and quickly abandoned due to low quality, overly expensive vehicles), Ford broke through in 1904 with the “Ford 999.” In 1908 he released the Model T, which garnered annual sales of over $250,000 by 1914.

“Failure is simply an opportunity to begin again, this time more intelligently.”

Steve Jobs and Apple

Jobs was fired from Apple in 1986 and spent the next 10 years developing a computer workstation (NeXT) that burned through investor money, but never saw many sales. When Apple bought NeXT in 1996, Jobs came back as interim CEO, eventually dropping the interim and leading the company for many successful years. Jobs brought Apple back from the brink of failure (thanks to a deal with Microsoft) and is now one of the most referenced business comeback stories.

“If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on.”

Martha Stewart

Legal trouble can be one of the hardest things to bounce back from. When Martha Stewart spent five months in prison for insider trading, she refused to accept failure (even as her stocks lost virtually all value and her “empire” crumbled) by keeping a high profile and getting right back to work after she was released. She’s managed to once again become a trusted source of information for everything domestic and her magazine is still going strong (yes, I do subscribe—it’s a good thing).

“Getting over those unexpected hurdles may not be exactly enjoyable, but ultimately I believe that such challenges and the solutions we find give us more confidence. They teach us with common sense and determination we can turn what looks like a disaster into a triumph.”

Anita Roddick and The Body Shop

When she started The Body Shop in 1976, Roddick was met with strong resistance from local funeral parlours, who objected to the name (for those who aren’t familiar, The Body Shop is a skincare and makeup company and has nothing to do with the funereal arts). She fought back by publicizing the debate to a local paper, claiming she was a female entrepreneur under attack. The publicity drove traffic to her business, and by the early 1990s, there were over 700 Body Shop stores.

“There is no scientific answer for success. You can’t define it. You’ve simply got to live it and do it.”

Harland David Sanders and KFC

“Colonel Sanders,” who had first failed at a number of careers, had been cooking chicken in his restaurant/hotel for over 20 years when a newly built interstate bypassed his town, taking away all of his business. Sanders was broke. He began traveling and franchising his fried chicken business and within five years had 400 Kentucky Fried Chicken locations.

“I made a resolve then that I was going to amount to something if I could. And no hours, nor amount of labor, nor amount of money would deter me from giving the best that there was in me. And I have done that ever since, and I win by it.”

Mary Kay Ash

After working for over 25 years for Stanley Home Products, Ash was fed up with being passed over for promotions and losing out to less qualified male colleagues. She resigned and began writing a business advice book for women. This became her business plan for Mary Kay Cosmetics, which has grown to a multibillion dollar business today (seen the pink Cadillacs?).

“Don’t limit yourself. Many people limit themselves to what they think they can do. You can go as far as your mind lets you. What you believe, remember, you can achieve.”

Remember, if you’re going through a tough patch in your professional life, you’re not the first. Many before you have tried, failed, and then found success. Good luck!

Image: twm1340 via flickr

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Lessons Learned: 25 Years After Exxon Valdez https://www.opensesame.com/site/blog/lessons-learned-25-years-after-exxon-valdez/ https://www.opensesame.com/site/blog/lessons-learned-25-years-after-exxon-valdez/#respond Mon, 24 Mar 2014 19:34:22 +0000 /site/?p=2026 Today marks 25 years since the Exxon Valdez struck Bligh Reef near Prince William Sound in Alaska. On March 24, 1989, the crippled oil tanker released nearly 11 million gallons of crude oil into the Sound, contaminating more than 1,300 miles of shoreline and severely damaging local wildlife. Prior to the Deepwater Horizon, the Exxon... Read more »

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Today marks 25 years since the Exxon Valdez struck Bligh Reef near Prince William Sound in Alaska. On March 24, 1989, the crippled oil tanker released nearly 11 million gallons of crude oil into the Sound, contaminating more than 1,300 miles of shoreline and severely damaging local wildlife. Prior to the Deepwater Horizon, the Exxon Valdez had been the largest oil spill in U.S history.

25 years later, Prince William Sound is beginning to show signs of recovery. Recent reports have shown wildlife populations like the sea otter, salmon and cod have returned to pre-spill numbers. Fishing fleets are returning to the harbor for harvest. Yet, there is still a long way to go to full recovery.

The environmental and economic impact of the Valdez spill was a hard lesson, but one that has resulted in a number of changes over the past two-and-a-half decades around spill preparedness, tanker safety, and community involvement.

Prevention

In response to the Exxon Valdez incident, the U.S. Government passed the Oil Pollution Act of 1990 (OPA). The goal of OPA is to improve the government’s ability to prevent and respond to spills. As a result of the law, companies must have a plan to prevent spills, as well as contingencies for containment and cleanup should a spill occur. OPA also banned single-hull tank vessels of 5,000 gross tons or more, such as the Valdez, from entering U.S. waters as of 2010. Lastly, the law prohibits any vessel having previously caused an oil spill of more than one million gallons from operating in Prince William Sound. As of 2002, OPA had prohibited 18 ships from entering Prince William Sound. 

Human error was also found to be a factor in the Valdez spill. In an attempt to prevent future issues, crews of oil tankers are now receiving more training on equipment and procedures in the event of a spill. Works hours have been limited to reduce fatigue-related accidents, and crew members are subject to alcohol tests before sailing. 

Additionally, improvements in radar have led to a number of systems being developed aimed at monitoring ships. Vessels equipped with the Automatic Identification system send real-time location information to the Coast Guard. Ice-detecting radar has also been added to the area near Bligh Reef, known as SERVS, to warn tankers when ice may pose a threat to ships.

Preparedness

Though a number of measures have been put into place to try and prevent oil spills, accidents do happen. One of the many reasons behind the extent of the damage after the Valdez spill included delayed action to prevent the spread of the oil. As a result, a number of procedures have been put into place to improve response time in the event of a spill.

For example, powerful tug boats now accompany all loaded tankers from the Valdez terminal into the Gulf of Alaska. The tugs not only help guide the tankers, but are designed to begin cleanup if there is a spill. Citizens are also now guaranteed a voice in the oversight of oil transportation and safety planning in Prince William Sound through permanent, independent councils. These councils provide local vigilance and can help direct response in the event of an incident.

Lastly, both communities and companies alike have expanded training efforts around oil containment and cleanup. Local fisherman receive regular training on spill booms and skimmers each year, in addition to companies like Exxon holding annual spill drills.

A quarter of a century has not reduced the memory of the Exxon Valdez spill for the communities around the Prince William Sound. It has, however, led to improvements in prevention and preparedness that continue to make an impact on the shipping industry today.

Image Credit: National Ocean Service via Flickr

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Harassment: What You May Not Even Realize https://www.opensesame.com/site/blog/harassment-what-you-may-not-even-realize/ https://www.opensesame.com/site/blog/harassment-what-you-may-not-even-realize/#respond Fri, 21 Mar 2014 18:30:06 +0000 /site/?p=2027 Today is the UN’s International Day for the Elimination of Racial Discrimination. While this year’s theme “The Role of Leaders in Combatting Racism and Racial Discrimination” is focused on political leaders, it also applies to your workplace! You can be a leader against harassment and discrimination in your office. You may understand the basics of... Read more »

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Today is the UN’s International Day for the Elimination of Racial Discrimination. While this year’s theme “The Role of Leaders in Combatting Racism and Racial Discrimination” is focused on political leaders, it also applies to your workplace! You can be a leader against harassment and discrimination in your office. You may understand the basics of harassment and it’s legal implications, but there’s one grey area getting much more attention recently you may not have even heard of: microaggressions.

Microaggressions, as defined by Columbia University’s Derald Wing Sue, Ph.D., are common verbal, behavioral, and environmental indignities, whether intentional or unintentional, that communicate hostile or negative slights to marginalized groups; perpetrators of microaggressions are often unaware that they engage in such interactions when they interact with minorities. Sue describes situations in which microaggressions are at play:

  • A White woman holds her purse more tightly when passing a Black man on the sidewalk
  • A third generation Asian American man is complemented on speaking such good English

The list goes on. As you can see, many of these actions are subtle and not openly hostile acts. How can you avoid making these mistakes in your workplace to keep it a safe and positive place to work?

There are three types of racial microaggressions described by Sue to be aware of and avoid:

  1. Microassaults: Conscious and intentional discriminatory actions: using racial epithets, displaying White supremacist symbols, preventing one’s son or daughter from dating outside of their race.
  2. Microinsults: Verbal, nonverbal, and environmental communications that subtly convey rudeness and insensitivity that demean a person’s racial heritage or identity. Example: an employee asks a co-worker of color how he/she got his/her job, implying he/she may have landed it through an affirmative action or quota system.
  3. Microinvalidations: Communications that subtly exclude negate or nullify the thoughts, feelings or experiential reality of a person of color. For instance, people often ask Latinos where they were born, conveying the message that they are perpetual foreigners in their own land.

The problem stems from the Catch-22 situation that microaggressions create; if the victim of the microaggression calls out the perpetrator, they may be labeled as paranoid or told they are “too sensitive,” but if they do nothing, the internal turmoil grows and they may become depressed or dissatisfied (and in the case of the workplace, leave their job, leading to high turnover). Microaggressions are powerful because they are invisible—you may not always recognize them as a perpetrator or victim.

Action Items: What You Can Do

  • Set expectations for all employees, regardless of race, gender, sexual orientation, disabilities, or background.
  • Do not expect a coworker to be the voice of their entire group.
  • Don’t make a comment about a minority group and call out a particular coworker to contribute just because you think they are part of that group.
  • Never ask questions like “What are you?” or “Where are you really from?”

Now that you know how to avoid microaggressions, apply these tips to your workplace and become a leader against harassment.

Keep in mind that microaggressions are not exclusive to racial discrimination. They are also seen in issues of sexism and heterosexism. Get the training you need to keep harassment of all kinds out of your workplace. OpenSesame offers training on a variety of harassment and discrimination topics including the following courses:

Read more about racial microaggressions on Psychology Today and from the American Psychological Association. Fordham University also has a page on microaggressions as a resource for professors.

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In Praise of Not Knowing Too Much https://www.opensesame.com/site/blog/praise-not-knowing-too-much/ https://www.opensesame.com/site/blog/praise-not-knowing-too-much/#respond Thu, 20 Mar 2014 00:00:00 +0000 /site/?p=2028 In a perfect world, people who know everything there is to know about a topic (also known as Subject Matter Experts) would also be absolutely wonderful at putting their ideas together so they could share their knowledge with beginners, and help everyone become as competent as they are. Unfortunately, this is seldom the case. In... Read more »

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In a perfect world, people who know everything there is to know about a topic (also known as Subject Matter Experts) would also be absolutely wonderful at putting their ideas together so they could share their knowledge with beginners, and help everyone become as competent as they are. Unfortunately, this is seldom the case. In fact, Subject Matter Experts are often the worst people to train others on their specialty because they assume that everyone knows at least as much as they do and they struggle to frame information in a way that the uninitiated can understand.

Enter the Instructional Designer—the professional whose lack of expertise in the topic at hand is their greatest asset. Because the Instructional Designer has no preconceptions, they are free to ask questions like “What do you need your students to know, or be able to do, once you’re finished training them—that they can’t do now?” (also known as the course objectives). If the answers come back sounding like a rocket scientist is needed to translate, then that again is an opportunity for additional questions—to break the training goals into the kind of bite-sized chunks that the beginner can digest. The Instructional Designer continues to ask questions until it becomes clear which topics and content must be included in order for students to master the objectives.

But what about a situation where no Instructional Designer is available? How can the Subject Matter Expert (or someone tasked with helping them) figure out how to get started, if they’ve never built training before? Well, there are many excellent online resources. A good place to start is InstructionalDesign.org, which is a site maintained by a private individual that nonetheless has quite a bit of good information for the novice. Another resource is from the manufacturer of the elearning software Articulate Storyline. Although they focus primarily on elearning, their information on basic instructional design principals is solid. Check out their Instructional Design posts.

Another option is the course “Teach Almost Anyone Almost Anything,” which is newly available on OpenSesame. This course provides a high level view of the Instructional Design discipline, with real-world examples and downloadable templates that will get the training project off to a good start.

Regardless of the way in which the Subject Matter Expert decides to research their approach, the main point is that they have an approach. An ad-hoc “brain dump” won’t work in most cases. In order for knowledge transfer to take place, it’s important that the content be presented with the ability level and learning needs of the student in mind. The resources cited above can help someone start thinking like an Instructional Designer, without having to pick up another degree.

Karen Fields combines a uniquely focused academic background in education, visual communication, and organizational design with over 20 years of experience in corporate human resources, talent management, and training. Her business, Learning-Dynamics, designs creative and relevant learning solutions for organizations in various industries. As a strong believer in the transforming power of learning, Karen particularly enjoys projects that empower individuals to share what they know with others.

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Course of the Week Highlight: Organization Skills, Proper Ergonomics, and More! https://www.opensesame.com/site/blog/course-week-highlight-organization-skills-proper-ergonomics-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-organization-skills-proper-ergonomics-and-more/#respond Wed, 19 Mar 2014 22:55:04 +0000 /site/?p=2029 Spring is just around the corner (yipee!), which means many of us are starting to get the urge to organize. Our Course of the Week deals for this week will not only help you organize, but keep you in tip-top shape for your upcoming weekend excursions. Save 40-80% off this week on business skills, compliance... Read more »

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Spring is just around the corner (yipee!), which means many of us are starting to get the urge to organize. Our Course of the Week deals for this week will not only help you organize, but keep you in tip-top shape for your upcoming weekend excursions. Save 40-80% off this week on business skills, compliance & safety, and software!

Business Skills

Go! Get Organized: Doing More With Less®

by Knightsbridge

Learn to prioritize your own level of productivity and teach your team to better manage their time by developing an effective workflow. This Knightsbridge course will benefit anyone juggling multiple priorities and time demands. Get organized and learn to make the most of your time for only $51/learner (40% off) through March 25.

Compliance & Safety

Ergonomics for Office Environments

by Convergence

Every year, hundreds of thousands of workers are diagnosed with musculoskeletal disorders (MSDs). Avoid neck and back pain with this 30 minute course from Convergence. You’ll learn to recognize and reduce physical stressors on the body and prevent workplace injury. Topics covered include: awkward posture, proper lifting technique, workstation setup, and stretching. Protect your staff for only $6/learner (50% off) through March 25.

Bonus Deal

Autodesk Inventor 2014 Essential for Users

by i GET IT by Tata Technologies

Learn the essentials of Autodesk Inventor 2014 with this course from i GET IT by Tata Technologies. Each unit topic will provide you with comprehensive lessons, covering topics such as navigating the user interface, basic sketching techniques, shape design, assembly drawings and more. Learn the basics of Autodesk Inventor for only $20 (80% off) through March 25.

All deals run through March 18. Discounts will show up at checkout.

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Meet Community Coordinator Alex! https://www.opensesame.com/site/blog/meet-community-coordinator-alex/ https://www.opensesame.com/site/blog/meet-community-coordinator-alex/#respond Tue, 18 Mar 2014 00:00:00 +0000 /site/?p=2030 Hi, I’m Alex! I am the Community Coordinator at OpenSesame. In my current position at OpenSesame, I head the Customer Support Team, providing round-the-clock support via social media channels, phone, live chat, email, and case management tools. Most customers know me on a first-name basis, and I strive to give care and attention-to-detail to every... Read more »

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Hi, I’m Alex!

I am the Community Coordinator at OpenSesame. In my current position at OpenSesame, I head the Customer Support Team, providing round-the-clock support via social media channels, phone, live chat, email, and case management tools. Most customers know me on a first-name basis, and I strive to give care and attention-to-detail to every person on our site. Day-to-day I wear many hats! My favorite things about OpenSesame are the company culture and the fact that it is a start up environment that allows me to utilize my different skills and learn new ones. I am extremely fortunate to work at a company staffed with caring, open, and patient people who are willing to help me and hear me when I need it.  

Before OpenSesame, I worked at NBC Digital and prior to that, an online video startup called Revver. At NBC I worked directly with the social media and production teams while being the liaison between the fans and the shows. Before moving to Portland, I went to USC for grad school. I always say that I left part of my heart in LA—hate if you want, but I love LA!

In the last 2 years, I’ve learned a great deal about the world of elearning. eLearning is exciting, and the possibilities are endless. I am excited to be a part of such a fast-paced and growing industry. I’m most interested in seeing where bite-sized learning and mobile are headed.

I’m turning 40 this year, so I’ve decide to become a certified yoga instructor and enrolled in teacher training. My intention is to specialize in yoga for healing with a concentration on family practice. I have a 3 year old who inspires me to become the world I want to live in!

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Living Language and OpenSesame Partner to Offer Language Training Courses https://www.opensesame.com/site/blog/living-language-and-opensesame-partner-offer-language-training-courses/ https://www.opensesame.com/site/blog/living-language-and-opensesame-partner-offer-language-training-courses/#respond Mon, 17 Mar 2014 22:01:53 +0000 /site/?p=2031 In global economy, being able to pick up a language quickly can often mean the difference in making a good impresson, landing a dream job, or even traveling safely. Fortunately, language training is now increasingly available in a mobile capacity, meaning you can access the training you need, when and wherever you need it. This... Read more »

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In global economy, being able to pick up a language quickly can often mean the difference in making a good impresson, landing a dream job, or even traveling safely. Fortunately, language training is now increasingly available in a mobile capacity, meaning you can access the training you need, when and wherever you need it. This need for more agile language training is why we are pleased to announce the addition of 40 Living Language courses to the OpenSesame library. 

“We are very excited to have the Living Language courses in the OpenSesame marketplace,” said Spencer Thornton, Director of Content for OpenSesame. “There is a high demand from customers for engaging and fun language training which is exactly what Living Language has done with their courses. Quality content that is affordable makes Living Language courses a winning combination.”

As more companies open foreign offices, call centers and import goods from overseas, the need for multilingual staff is growing exponentially. Living Language, an imprint of Random House LLC, has been providing effective language learning training for more than 65 years using the The Living Language Method™. The method is based on courses developed for the U.S. State Department’s overseas diplomats, and employs a four point approach to encourage fluency. By delivering the training through elearning courses, users can access exclusive interactive content, like games and quizzes, to aid with retention and recall of a language.

“One of our goals at Living Language is to share the experience and the importance of learning a language with travelers, businesses, and students,” said Dan Zitt, Vice President, Content Production for Living Language. “Working with OpenSesame has given us a platform to share our online course content with people who value the cultural and professional benefits of being able to communicate with people around the globe.”

OpenSesame customers will be able to access 42 Living Language courses covering 14 languages including: Arabic, French, Spanish, German, Russian, Japanese, Chinese, and English for non-native speakers. Living Language plans to add courses throughout the year in such languages as Hindi, Irish, Hebrew and Greek, to name a few.

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St. Patrick's Day Alcohol Safety https://www.opensesame.com/site/blog/st-patricks-day-alcohol-safety/ https://www.opensesame.com/site/blog/st-patricks-day-alcohol-safety/#respond Fri, 14 Mar 2014 00:00:00 +0000 /site/?p=2032 Just in time for St. Patrick’s Day celebrations, we’ve got the info you need to know about alcohol licensing, serving, and safety. Whether you’ll be serving or celebrating, make sure you’re prepared for the holiday with these tips from our alcohol safety courses!   Serving Alcohol? If you’ll be waiting tables or tending the bar,... Read more »

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Just in time for St. Patrick’s Day celebrations, we’ve got the info you need to know about alcohol licensing, serving, and safety. Whether you’ll be serving or celebrating, make sure you’re prepared for the holiday with these tips from our alcohol safety courses!

 

Serving Alcohol?

If you’ll be waiting tables or tending the bar, here are a few quick things you should know:

  1. The differences between Bar, Premium, and Top Shelf brands

    • Bar: brand of liquor the establishment has decided to use as its base liquor of choice for all their cocktails and highballs
    • Premium: brands of various liquors the establishment has decided to have available for their guests that aren’t used as the bar brand
    • Top Shelf: Products that are generally much more expensive than Bar and Premium brand liquors
  2. How to recognize intoxicated patrons and respond appropriately
    • Loss of inhibitions/judgement, slowed reaction time, poor coordination
    • Serve water and/or coffee—if the patron is clearly intoxicated, cut them off and do not serve them any more alcohol
    • Do not be confrontational; clearly state that no more alcohol will be served, and let your coworkers know you’ve cut the patron off
  3. Check your local and state laws regarding serving/selling alcohol
    • Build good professional relationships with local law enforcement and alcohol control agencies; they can help you understand state provisions impacting alcohol sales and are knowledgeable about any specialized local regulations that might affect your work
    • Negligence: Negligence laws set a standard for what a reasonable person should do to prevent any type of harm from developing
    • Dram Shop: Laws that hold alcohol sellers responsible for harm that intoxicated or underage patrons cause to other people (or, in some cases, to themselves)

Drinking Alcohol?

Here are a few things to keep in mind while you’re out enjoying the St. Patty’s festivities:

  1. NEVER drink and drive!

    • Always use a designated driver, take public transit, or call a cab
    • Know how to calculate your BAC and stay under the legal limit
  2. Know your body
    • Women tend to get drunk faster than men (they are often smaller and have higher body fat, and therefore have less water in their bodies to dilute alcohol)
    • While eating before you drink will slow down intoxication, it will NOT stop you from getting drunk!
    • Only time can sober you up. Sorry, coffee addicts—caffeine doesn’t make you any less intoxicated
  3. Decide in advance how much you will drink
    • Make a plan for your weekend and stick to it
    • Keep track of how much you’ve had to drink—and over what length of time
    • Drink other fluids in between your alcoholic drinks
    • Be aware of the size of your drink! You may actually be having two

And of course, when you return to work on Monday, you may want to brush up on your company’s drug and alcohol policy and make sure you comply if your company is drug and alcohol free!

No matter how you choose to celebrate this weekend (I will be running the Portland Shamrock Run 8K!), stay safe and have fun!

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Marketing Your eLearning Internally – Start With the Why https://www.opensesame.com/site/blog/marketing-your-elearning-internally-start-why/ https://www.opensesame.com/site/blog/marketing-your-elearning-internally-start-why/#respond Thu, 13 Mar 2014 17:58:01 +0000 /site/?p=2033 There are a number of obstacles to overcome when building an elearning program in your workplace. OpenSesame has sought to provide resources for some of these challenges, such as avoiding the common myths of elearning, as well as providing a step-by-step guide on how to build an elearning plan. Next to these hurdles, the most... Read more »

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There are a number of obstacles to overcome when building an elearning program in your workplace. OpenSesame has sought to provide resources for some of these challenges, such as avoiding the common myths of elearning, as well as providing a step-by-step guide on how to build an elearning plan. Next to these hurdles, the most common issue we hear is how to market elearning internally once a program is launched. Over the next month, we will be sharing tips on marketing your elearning program and ideas you can replicate or adapt for your company. If something has worked for you, please feel free to share!

Start with the Why: Objectives & Benefits

Starting something new is always a bit scary. This is particularly true when instituting a new program in the workplace. Employees are often suspicious of the motives behind a change, and are apprehensive about what it means for their workload and job roles. Therefore, launching an elearning program at your company without first addressing these concerns can result in low usage and a lack of interest in the program.

Successful elearning programs are based on a strong set of objectives. Employees are more likely to become engaged with elearning when they understand how the training will help move the company forward, as well as the benefits of training for their own role.

A great way to start marketing your elearning internally, before the program is even launched, is to highlight the company or department level objectives for the program, as well as the benefits to your employees. This way, you can address any questions or concerns early, and even possibly make adjustments to your program prior to release. This marketing should continue throughout the program, as a reminder or to update employees on new benefits or features.

Getting Started

Your company pursued elearning training for a reason—share it! If, for example, your company is looking for an easier way for employees to stay up-to-date on regulations, share how the mobility of taking courses online makes it easier to take courses when and wherever employees need them. If you are looking to increase sales through better customer service, discuss how the courses provide simulation to help employees develop skills before communicating with actual customers. Each benefit or feature should be tied to an objective.

Here is an exercise to help get you started:

OBJECTIVE FEATURE BENEFIT
Increase number of internal applicants to management positions  Leadership and Management courses are bundled  Employees who want to build the skills needed to apply for management positions have all the courses in one place; no need to go hunting for the proper mix
Reduce burden of elearning on schedules Majority of elearning courses are 15 minutes or less

Employees can easily manage their time commitments and fit elearning into their schedule

Ensure employees are up-to-date on current state/federal regulations Inline quizzes and certificates Managers will be able to track employee comprehension, and employees receive a certificate to prove compliance

If you have examples of how sharing the “why” behind your elearning program has worked for you, please share! The next post in our “Marketing Your eLearning Initiative” series will cover the the importance of champions in marketing elearning internally and how to activate them.

Other posts in the Marketing Your eLearning Initiative Series:

Part 2 – Finding Your eLearning Champions
Part 3 – Branding Your Initiative
Part 4 – Using Email to Market
P
art 5 – Signage
P
art 6 – Course Previews

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Course of the Week Highlight: Reducing Workplace Bias, Managing Stress, and More! https://www.opensesame.com/site/blog/course-week-highlight-reducing-workplace-bias-managing-stress-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-reducing-workplace-bias-managing-stress-and-more/#respond Wed, 12 Mar 2014 14:37:58 +0000 /site/?p=2034 Managing stress can be a challenge, especially in a world that expects you to be connected 24/7. This week’s course of the week deals have you covered on handling stress in the workplace, as well as dealing with bias in the workplace and Certified Six Sigma Green Belt training. Check out these great deals from... Read more »

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Managing stress can be a challenge, especially in a world that expects you to be connected 24/7. This week’s course of the week deals have you covered on handling stress in the workplace, as well as dealing with bias in the workplace and Certified Six Sigma Green Belt training. Check out these great deals from our business skills, compliance & safety, and technology & software categories!

Business Skills

Understanding the Role of Emotions and Stress
By AKLearning

Help employees overcome stress, while increasing productivity, with this bundle from AKLearning. The courses included in the bundle cover indiviudal and organizational approaches to decreasing stress, as well as how emotions play a role in what we feel is ethical versus unethical behavior. If you’re stressed, we can help for only $10 through March 18, a 60% savings! 

Compliance and Safety

Understanding Bias
By SkillBoosters

Raise awareness of bias in people and organizations and eliminate prejudice in your organization with this course. Effectively train your staff on the impact of prejudice in decision-making and uncover and eliminate your hidden biases for 50% off, only $18.75/learner through March 18. Train managers, staff, HR professionals, and even executives with this course. The course contains more than an hour’s worth of insightful video content including re-staged psychological experiments, high quality drama scenarios, and expert analysis.

Technology and Software

Certified Six Sigma Green Belt
By Simplilearn

Six Sigma Green Belt certification is one of the most popular professional credentials in quality management. Attain skills to lead quality improvement projects for only $99 this week. Equip yourself or your employees with the skills to generate more productivity in your organization. Prepare for the CSSGB (Certified Six Sigma Green Belt) exam with quality management training. Using audio-video lessons & quizzes, the course teaches you quality management skills, quality improvement, and how to generate productivity. This course aligns with the ASQ Body of Knowledge. Save 66% through March 18.

All deals run through March 18. Discounts will show up at checkout.

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5 Excel Keyboard Shortcuts Everyone Should Know https://www.opensesame.com/site/blog/5-excel-keyboard-shortcuts-everyone-should-know/ https://www.opensesame.com/site/blog/5-excel-keyboard-shortcuts-everyone-should-know/#respond Tue, 11 Mar 2014 00:00:00 +0000 /site/?p=2035 Many of us have some trouble adapting to new technologies… perhaps more than we’d like to admit. Even certain ubiquitous office technologies aren’t used properly due to the ignorance of the user. For instance, how many of us – beyond just knowing what Excel is – know how to use the program to its full... Read more »

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Many of us have some trouble adapting to new technologies… perhaps more than we’d like to admit. Even certain ubiquitous office technologies aren’t used properly due to the ignorance of the user. For instance, how many of us – beyond just knowing what Excel is – know how to use the program to its full potential?

Using Excel is a simple and easy way to build spreadsheets, and model or analyze data. The program is built to allow users to easily connect, share and collaborate on various graphs and charts with the click of a button. Understanding just a few simple shortcuts can help make you faster and more effective in Excel. Below, I’ve listed the top 5 most useful Excel keyboard shortcuts. My hope is that these shortcuts will delay your onset carpal tunnel from excessive mouse clicking, and generally make your Excel experience more enjoyable.

  1. Accessing most frequently used commands. Tapping Alt + H opens the Home tab, and Alt + L opens the Styles section of the Home tab. From these two tabs, you can select some of the most frequently used commands in Excel.
  2. Selecting the entire worksheet. In Excel worksheets, there is a little gray box in the top-left corner of the spreadsheet. You could click this to select the entire spreadsheet, or you could tap Ctrl + A for the same effect. Copying content from one workbook to another or changing the font size of an entire workbook is a breeze with this handy function.
  3. Finding what you want fast. Press Ctrl + F to easily find everything from a letter, a word, or complete phrases. This trick highlights the words you are trying to find and allows you to search in the document easily, without reading each column or row.
  4. Accessing fast navigation, easy selection and quick cell entries. Pressing Ctrl + any arrow key moves you to the last populated cell in that direction. As long as the Ctrl key is held down, you can select as many cells as you’d like. Additionally, if you want to copy identical information into multiple cells you can keep the cells selected and press Ctrl + enter. This will copy the contents of a single cell into all of the cells.
  5. Displaying the Shortcut Menu. Want to know more shortcuts, like bolding entire phrases, calculating worksheets, resizing a window, or opening a file? Press Shift + F10 and the shortcut menu will drop down to address all of your time saving needs.

Applying these useful Excel keyboard shortcuts will save time and preserve workflow. You’ll be able to focus on creating mind blowing spreadsheets, rather than searching for the drop down menu that contains the tool you need.

For more information on using Excel like a pro, check out Excel 2013, Microsoft Excel 2010, MS Excel Spreadsheet Formatting Fundamentals and more in the OpenSesame catalog.

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Making the Move to Mobile: Easing the Transition https://www.opensesame.com/site/blog/making-move-mobile-easing-transition/ https://www.opensesame.com/site/blog/making-move-mobile-easing-transition/#respond Mon, 10 Mar 2014 18:32:20 +0000 /site/?p=2036 Learning while you wait for your flight, in line at the coffee shop or grab lunch? Sounds like the perfect way to fill in the gaps of a busy day. While mobile learning makes solid strategic sense, it’s not always a smooth transition from more traditional methods. Before you make the leap to including mobile... Read more »

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Learning while you wait for your flight, in line at the coffee shop or grab lunch? Sounds like the perfect way to fill in the gaps of a busy day. While mobile learning makes solid strategic sense, it’s not always a smooth transition from more traditional methods. Before you make the leap to including mobile tactics in your learning strategy, make sure you consider the logistics from a few different angles.

Reaping the Benefits of Mobile Learning

If you’re not optimizing your elearning content for mobile methods, you could be missing a big piece of the training pie. Mobile learning blends seamlessly with microlearning to ensure your learners are constantly checking in and taking in new information—even when they’re not in the office. Quick snippets of information allow you to break down subject matter in digestible pieces, delivered any time day or night.

A few industries are particularly primed for learning on-the-go. A traveling sales force has plenty of downtime outside of the office, making for ideal opportunities to learn from a phone or tablet. Retail associates might love the freedom tablets offer when educating customers about a new feature or product. Even nonprofits can, well, profit from less-conventional ways of putting mobile learning delivery systems in place for training and events.

Smooth Transitions: Begin Incorporating Mobile Learning

If you’re not completely sold on the idea of incorporating mobile learning into your new or existing elearning strategy, don’t be scared just because of the initial cost of effort. Starting small can pave the way for a larger-scale program later. Here are some ways to make the transition smoother for everyone: 

  • Consider down time where your learners could be checking in. Waiting at airport gates, having lunch—anytime when mobile learning wouldn’t be a distraction from other work.
  • Start incorporating mobile learning by sending emails, videos, white papers and posts directly to learners’ phones. You don’t need a custom app just to get started.
     
  • Optimize learning websites for smaller screens and less bandwidth. Learners won’t be interested in mobile sites and apps if they take forever to load and eat up data.
     
  • Utilize tablets and phones your learners already have. This is the beauty of mobile learning, you don’t need to invest in a ton of extra equipment. Instead, it’s strictly BYOD—bring your own device.

Stop thinking of mobile learning as a method for the future. Getting started now allows you to capitalize on current trends and technology to harness devices your learners probably have in their pockets. Downtime suddenly becomes class time for a more convenient and accessible way to get your learners completely engaged.

Andrew Fayad is the CEO and Managing Partner of eLearning Mind—overseeing sales, marketing, and strategic growth opportunities. Prior to eLearning Mind, Andrew lead the Corporate Member Development effort at Axial, an online network for the private markets founded in New York City. He is also a Founder of Olark and is a YCombinator Alum. Follow him on Twitter, LinkedIn or Google+.

Image Credit: Maria Elena via Flickr

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Join Us For Our Upcoming Webinar: SEO Tips To Increase Sales https://www.opensesame.com/site/blog/join-us-our-upcoming-webinar-seo-tips-increase-sales/ https://www.opensesame.com/site/blog/join-us-our-upcoming-webinar-seo-tips-increase-sales/#respond Thu, 06 Mar 2014 20:14:52 +0000 /site/?p=2037 Search Engine Optimization (SEO) can be a major factor in driving business revenue when done right—and it doesn’t have to break the bank. We’re hosting a webinar on March 26 at 10:00 AM PDT to help you get on the right track with your SEO. Whether you’re an OpenSesame elearning seller, small business owner, or... Read more »

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Search Engine Optimization (SEO) can be a major factor in driving business revenue when done right—and it doesn’t have to break the bank. We’re hosting a webinar on March 26 at 10:00 AM PDT to help you get on the right track with your SEO. Whether you’re an OpenSesame elearning seller, small business owner, or just curious about SEO, you’re sure to find value in this webinar.

OpenSesame’s own Maximus Kang, SEO consultant and growth hacker, will cover the three pillars of SEO and how each plays a role in helping your business make more money. Participants will depart with actionable items that can be used to kickstart SEO efforts right away.

In this 60-minute webinar, Maximus will provide: 

  • A breakdown of each pillar of SEO with examples of current best practices 
  • 10 simple takeaways to better optimize your courses today 
  • A live optimization demonstration using an OpenSesame course page
  • An opportunity to ask your burning questions

This webinar is geared toward course providers, but will provide many helpful SEO tips for general use. Register here and join us on Wednesday March 26 from 10:00 AM – 11:00 AM PDT!

register button

Maximus Kang is the growth marketing lead at OpenSesame, the world’s largest source of elearning courses focused on employee training. He has previously lead SEO efforts for such companies as Expedia.com and Getty Images, as well as runs his own SEO consulting firm, Ranking Channel.

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Effective Training Visuals—Directing the Eyes https://www.opensesame.com/site/blog/effective-training-visuals-directing-eyes/ https://www.opensesame.com/site/blog/effective-training-visuals-directing-eyes/#respond Thu, 06 Mar 2014 00:00:00 +0000 /site/?p=2038 This is the second in a series of blog posts intended to help you evaluate elearning courses by considering the effectiveness of the visuals they include. The first in the series was about organizing elements within a visual to ease perception. This time, we’ll “focus” on directing the eyes of viewers to particular elements on... Read more »

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This is the second in a series of blog posts intended to help you evaluate elearning courses by considering the effectiveness of the visuals they include. The first in the series was about organizing elements within a visual to ease perception. This time, we’ll “focus” on directing the eyes of viewers to particular elements on the screen (sorry, bad joke—I couldn’t stop myself).

As before, we’re going to provide visual examples of guidelines drawn from the book Visual Language for Designers: Principles for Creating Graphics that People Understand by Connie Malamed. The visuals come from elearning courses created by Convergence Training. As a side note, we’re happy to say we have learned that Connie Malamed is currently writing a second book that’s even more focused on creating visuals for training content. Check out her blog to keep up to date on her progress with that one, and definitely give it a read when it’s available.

Use Screen Elements to Direct the Learner’s Eyes

One way designers can use visuals so they increase the effectiveness of training materials is to direct the eyes of the learners to the important parts of the screen or, as Malamed says in her book, “through the structure of the graphic.”

Five ways to do that are to use position, emphasis, movement, eye gaze, and visual cues. We’ll look at each below.

Position

A designer can use the boundaries of the visual to create a “frame,” and then place visual elements within that frame in a manner that guides the learner’s eyes through a sequence and/or gives hints about what is the most important element on screen.

For example, the image below from a course that explains how to perform a job hazards analysis takes advantage of the eye’s natural tendency to read from top to bottom and left to right to create a “visual hierarchy” of information. In the top left, we learn we’re analyzing the “What?” of the JHA’s four-step “Where?/What?/How?/Consequences” sequence, and as our eyes scan to the right, we see that the sharp blade is an example of the “What?” that defines the hazard.

Position

Now let’s look at a second example, taken from a course on ergonomics. The worker’s spine is located directly in the center of the image, making it easy for the learner to focus on the risks of working in awkward postures.

Position

Emphasis

Another way to direct the viewer’s attention is by using emphasis. Malamed notes that the artist can do this by varying size, tone, color, texture, shape, and more. The eye is naturally attracted to border areas where things contrast.

For example, this image from a course about emergency action plans uses the contrasting colors of yellow and green while discussing the importance of knowing the best way to evacuate your work area in the event of an emergency.

Emphasis

Or, in this example, taken from a course on fall prevention and protection, the red color of the scaffolding creates contrast with the blue background of the glass building, immediately directing the learner’s eyes and attention to the scaffold and its position “at height.”

Emphasis

Movement

Yet another way to direct the viewer’s attention is through the use of “movement” in the image. This doesn’t necessarily mean you have to use animation (though that can be useful), but that the image conveys a sense of movement. This can be done with repetition, lines, curves, three-dimensional depth, and more.

For example, this image from a course on chemical process safety management arranges the different elements in a job process within a straight line to help demonstrate their sequence within the process and the concept of a process in general.

Movement

In our second example, taken from a course on line breaking, the use of three-dimensional representation helps to make it clear that the pipe in the foreground is where attention should be focused.

Movement

Eye Gaze

Another trick of the trade is to use eyes within the image to direct the attention of the viewer’s eyes. Specifically, a designer can draw attention directly to an eye (or eyes) within the image, or direct attention in the direction that a person within the image is looking.

For example, this image from a course on first aid at the work place uses the man’s eyes to direct the viewer’s attention to his hand, where an amputation injury has occurred.

Eye Gaze

Or, in this example, taken from a course on fire safety, the man’s eyes help to direct our attention to the fire extinguisher on the wall.

Eye Gaze

Visual Clues

The last method for directing the viewer’s eyes—and their attention—is to use visual clues. This may include arrows, color, highlights, and captions.

For example, this image from a course on valves uses a line, color, and caption to help explain which part of a valve is the bonnet.

Visual Clues

Or, in this example, taken from a course that explains how doctor blades work in the process of making paper, the yellow lines below draw the viewer’s attention to the angle between a large drum and the doctor blade (this angle affects the amount that the paper coming off the drum is “crumpled,” more correctly known as creping).

Visual Clues

That’s it for this installment! We hope you found this helpful and maybe even a little fun.

Keep these tips in mind if you’re planning on buying some courses or if you’re getting ready to make some of your own—they should help you get better materials.

In the next post in this series, we’ll look at the importance of reducing realism, which may seem counterintuitive to some of you. Stay tuned.

Jeff Dalto is an Instructional Designer and Trainer at Convergence Training. You can keep up with Jeff at the Convergence Training blog or on LinkedInGoogle+, Twitter, and Facebook.

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Course of the Week Highlight: Presentations that Pop, PMI Agile Certification and More! https://www.opensesame.com/site/blog/course-week-highlight-presentations-pop-pmi-agile-certification-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-presentations-pop-pmi-agile-certification-and-more/#respond Wed, 05 Mar 2014 19:49:49 +0000 /site/?p=2039 Have you ever been nervous about presenting in front of a group or running a big project? We’ve all been there, but with a little bit of training, it’s possible to become a pro at both. This week’s Course of the Week deals feature courses to help you design and deliver presentations that pop, as... Read more »

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Have you ever been nervous about presenting in front of a group or running a big project? We’ve all been there, but with a little bit of training, it’s possible to become a pro at both. This week’s Course of the Week deals feature courses to help you design and deliver presentations that pop, as well as achieve PMP Agile certification. Additionally, we’ve got two courses to help make sure your office is a safe environment for you to deliver and lead such projects. Now through March 11, save up 30-70% off on these engaging courses.

Business Skills

Comprehensive Presentation Skills
By: Turpin Communication

Become a presentation pro with this four hour course from Turpin Communication. Employees will learn how to prepare presentations, manage nerves, and engage listeners with interactive presentations. The course includes reusable job aids to have handy when designing presentations down the road. Make your presentations pop for only $34/learner through March 11, a savings of 42%!

Compliance & Safety

Sexual Harassment Prevention for Managers and Employees
By: Vivid

Effectively train both managers and employees on sexual harassment prevention with these courses from Vivid. The employee course teaches learners how to identify behaviors and what actions should be taken should they witness an incident. The manager course also covers these topics, as well as how managers should handle complaints. Both courses are 45 minutes and include video, simulations and inline quizzes to ensure learners understand their responsibilities. Promote a safe workplace with these courses, both only $8.40/learner through March 11.

Tech & Software

PMI Agile Certified Practitioner (PMI-ACP)®
By: Simplilearn

In this course from PMI-approved provider Simplilearn, employees will gain the knowledge they need to prepare for the PMP Agile Certified Practitioner exam. Using audio-video lessons and quizzes, this course covers agile tools, techniques, and the skills project managers need to be successful. Get ready for the PMI-ACP exam for only $99/learner through March 11.

All deals run through March 11. Discounts will show up at checkout.

 

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A Word from the OpenSesame Development Team https://www.opensesame.com/site/blog/word-opensesame-development-team/ https://www.opensesame.com/site/blog/word-opensesame-development-team/#respond Tue, 04 Mar 2014 21:11:17 +0000 /site/?p=2040 Quarter 1 is moving along quickly for the OpenSesame Development Team. We are making great progress on our OpenSesame Plus functionality, we have welcomed a new member to our team, and we have released some new capabilities available for folks interested in the Tin Can API. What is OpenSesame Plus? OpenSesame Plus is a new... Read more »

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Quarter 1 is moving along quickly for the OpenSesame Development Team. We are making great progress on our OpenSesame Plus functionality, we have welcomed a new member to our team, and we have released some new capabilities available for folks interested in the Tin Can API.

What is OpenSesame Plus?

OpenSesame Plus is a new subscription based model for purchasing OpenSesame courses. For one low monthly price, OpenSesame Plus subscribers receive unlimited access to a curated offering of courses from many of our top providers. Courses cover topics on business skills, compliance, technology and more. The development team is working on some snazzy new functionality to let you explore OpenSesame Plus pricing, pick and choose which learners receive which courses, grant access to the entire library, or view reports on what training your learners are taking. Stay tuned—I’m really excited to get these features in front of you!

OpenSesame and The Tin Can API, aka The Experience API, aka xAPI

We’re very excited to announce that OpenSesame now supports Tin Can statement forwarding and LTI course launch!

Don’t worry if you don’t know any or all of those acronyms and nicknames. Tin Can, or Experience API, is the latest specification for elearning interoperability (a modernized alternate to SCORM or AICC standards) and offers a multitude of new features including improved record portability, better support for mobile and offline learning, and more detailed reporting of student activity. OpenSesame can now convert SCORM and AICC results to the new Tin Can format and forward these Tin Can statements to any 3rd party LRS (Learning Record Store). Soon, we will add the ability to load and deliver courses authored to the Tin Can specification.

We have also added an LTI course launcher to OpenSesame. LTI is an alternate course format option for our LMS customers who are using an LMS that supports LTI (Learning Tools Interoperability), but does not support SCORM or AICC.

Still baffled? Don’t worry, it’s a little confusing. LTI (Learning Tools Interoperability) is the way that the courses are launched, Tin Can is the format of the learner data being tracked, and the LRS (Learning Record Store) is the system where the Tin Can records are received and stored for reporting purposes. Rustici Software has created a wonderfully informative page with more details and additional links all about it. Check it out it here

Keep an eye out for future dev team updates! We’ll share them here on the blog throughout the year.

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Successful Businesses Have Values https://www.opensesame.com/site/blog/successful-businesses-have-values/ https://www.opensesame.com/site/blog/successful-businesses-have-values/#respond Mon, 03 Mar 2014 00:00:00 +0000 /site/?p=2041 Valuing your business by the bottom line is certainly important, but what about valuing your business by its values? Workplace values tend to go unnoticed until a major corporate scandal rocks the business world. When Enron’s accounting fraud was brought to light, commentators highlighted the major disconnect between the company’s stated values (communication, respect, integrity... Read more »

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Valuing your business by the bottom line is certainly important, but what about valuing your business by its values?

Workplace values tend to go unnoticed until a major corporate scandal rocks the business world. When Enron’s accounting fraud was brought to light, commentators highlighted the major disconnect between the company’s stated values (communication, respect, integrity and excellence) and what actually happened behind closed doors.

There’s no better time for your organization to have a serious conversation about what being a value-centered company looks in action. If you’re considering sitting your employees down for a conversation about values and ethics, these courses from top OpenSesame sellers are a good place to begin a conversation.

Identifying Your Values

This FranklinCovey course helps you define a set of core values, and offers suggestions for how to live those values. Give your employees time to consider what’s important to them. They can then work with their peers to understand how their individual values define their work in the company, and how their collective values define the company itself.

Price: $7.99
Length: 10 minutes

Vision, Mission, and Values

Is your mission statement effective? Do your employees understand it, know how it impacts their job, and know how to apply it? Most importantly, does the statement change your employee’s actions? This course from ej4 teaches you the important first steps into improving your organization through vision, mission, and values statements. 

Price: $4.99
Length: 19 minutes

Promoting Ethical Values and Behavior

Once everyone has identified their values, it’s important that value-based behavior is promoted. This AKLearning course helps identify the way individual values and company culture affect one another, and the ways in which companies can ensure individuals and corporate values don’t fall into discord.

Price: $19.00
Length: 13 minutes

What Great Leaders Are Made Of

Once your employees have a clear idea of the company’s values and their personal values, you want to inspire them to live those values every day. This FranklinCovey course helps motivate your employees when they find themselves deviating from their values.

Price: $7.99
Length: 13 minutes

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Enhancing and Cultivating your EQ and CQ https://www.opensesame.com/site/blog/enhancing-and-cultivating-your-eq-and-cq/ https://www.opensesame.com/site/blog/enhancing-and-cultivating-your-eq-and-cq/#respond Fri, 28 Feb 2014 00:00:00 +0000 /site/?p=2042 There are few things more complex and difficult to understand than the behavior of a human being. Perhaps that is why people who excel at interpreting, managing, and understanding emotions are often more successful than other individuals, even those who boast superior technical knowledge. In order to appreciate the value of emotional intelligence, one only... Read more »

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There are few things more complex and difficult to understand than the behavior of a human being. Perhaps that is why people who excel at interpreting, managing, and understanding emotions are often more successful than other individuals, even those who boast superior technical knowledge. In order to appreciate the value of emotional intelligence, one only has to browse through a pile of job applications. Nearly every employer requires that applicants possess strong written and communication skills as well as the ability to function efficiently in a team. These are all hallmarks of a person with a high degree of emotional intelligence, also known as EQ or EI.

One important component of EQ is CQ, or cultural intelligence. Cultural intelligence refers to a person’s ability to interact and thrive in a non-native cultural environment. As the growth of globalization and multinational enterprises has increased, so has the need for culturally intelligent individuals. Such individuals augment and contribute to a firm’s internal resources and capabilities so that these firms can overcome the liability of foreignness and expand their reach around the globe.

An individual who boasts both EQ and CQ often boasts an equally versatile skill set with strengths in communication, leadership, and creativity. Unlike IQ, both EQ and CQ can be improved relatively easily by an individual. Here are two key ways in which you can increase your EQ and CQ.

  1. Interact with new people regularly: Today it seems that many people would prefer to gaze at the screen of their smartphone rather than start a conversation with another person. The ability to communicate through a digital medium is important; however, it pales in comparison to a person’s capability to engage other people in conversation. Put your smartphone down and try to start a conversation with a person who seems friendly and open to conversation. Just by briefly analyzing a person’s body language, you are already improving your ability to interpret nonverbal communication and body language.
  2. Travel to new places: You should strive to explore new places and locations fairly frequently. However, this doesn’t mean you have to plan a month’s vacation to some exotic land halfway across the globe. Traveling to a local foreign restaurant for lunch or dinner is a perfect opportunity. By visiting new places, you will meet new people from different cultures and diverse backgrounds who are often delighted to interact with you. Since you are also placed in an unknown environment, your self-awareness and observational skills should be heightened and you should gradually become more and more comfortable in unfamiliar environments. Finally, you have the potential to learn something, whether it is a small selection of German vocabulary or the ability to use chopsticks.

Want to further improve your CQ and EQ? Be sure to check out our courses including the Emotional Intelligence Bundle, Developing Your Emotional Conscience, Increasing Your Emotional Intelligence, and Recognizing, and Rewarding Across Cultures; 4 Factors for Success.

Ernest Sliter is an undergraduate student at the University of Texas at Dallas with a passion for entrepreneurship, writing, and international business. Feel free to connect with him on LinkedIn.

Image: Alpha via flickr

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Effective Training Visuals – Organizing For Perception https://www.opensesame.com/site/blog/effective-training-visuals-organizing-perception/ https://www.opensesame.com/site/blog/effective-training-visuals-organizing-perception/#respond Thu, 27 Feb 2014 00:00:00 +0000 /site/?p=2043 If you’re visiting the OpenSesame website, chances are you’re considering buying an elearning course. And if you do buy a course, you no doubt want it to be a good one. By which I mean that people who complete the course will have knowledge, skills, or attitudes they didn’t have before. But how do you... Read more »

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If you’re visiting the OpenSesame website, chances are you’re considering buying an elearning course. And if you do buy a course, you no doubt want it to be a good one. By which I mean that people who complete the course will have knowledge, skills, or attitudes they didn’t have before.

But how do you know if a course is “good?” How can you tell if it’s going to help your employees gain knowledge, develop skills, or hold specific attitudes?

The truth is there are many ways to evaluate elearning courses. And it’s worth considering them all when you purchase a course. One of those ways, though, is to consider the visuals. A great resource for learning how visuals can make training more effective is the book Visual Language for Designers: Principles for Creating Graphics that People Understand by Connie Malamed.

In this post, and a short series of follow-up posts, we’re going to look at the visuals within some elearning courses created by Convergence Training and point out some visual techniques we’ve implemented from the book to make the courses more effective. The principles discussed below are drawn from Malamed’s book, and we encourage you to check that book out at some point.

Organize Graphics on Screen for Purposes of Perception

One way designers can use visuals so they increase the effectiveness of training materials is to organize and present the different items on screen in a way that makes it easier for the viewer to recognize and “pull out” the desired information.

Three techniques for doing that are using features that “pop out,” using textures to segregate items on screen, and grouping items on screen.

Features that Pop Out

Screen elements that “pop out” are the ones that are most likely to grab our brain’s conscious attention. Items on screen may pop out for a number of reasons, including their size, color, shape, orientation on screen, and more.

For example, in the image below taken from a course on preventing back injuries, the yellow highlight on the spinal column makes it pop out from the rest of the image, effectively drawing the viewer’s attention as the audio speaks about the spine.

Spine

Now let’s look at a second example taken from a course on crane and hoist rigging. This image of the “sling angle” used in rigging uses a highlight to draw the viewer’s attention to the angle created by the sling.

Sling Angles

Using Texture

One of the first ways our brains group items on screen into related units is by analyzing texture. Designers can use texture to guide the viewer to recognize and focus on important items on screen, to separate the foreground and the background, and to provide a sense of depth.

For example, this image from a course on crane, hoists, and rigging uses three different textures to effectively represent the blank background, the core at the center of the wire rope, and the strands that surround that core.

Rope Texture

Or, in this example, taken from a course on slips, trips, and falls, texture helps to draw the viewer’s attention to the cracked and uneven surface of the broken concrete, which presents a tripping hazard.

Tripping Hazard

Grouping Items on Screen

Visual designers can arrange items on screen in ways that suggest they are associated with one another. They can do this by placing items near one another in space or next to one another in time if it’s a video. They can also do this by representing items with the same or similar shapes and textures, or by arranging items to form a symmetrical figure. Likewise, items that don’t have these elements in common tend to look unrelated to one another.

For example, this image of the “pictograms” required by OSHA’s new Hazard Communication 2012 standard clearly suggests that the eight images on screen, represented in similar shapes and textures and arranged to form a symmetrical shape, are all associated.

Warning Labels

In our second example, taken from a course on trenching and excavation safety, the arrows are grouped on screen to draw the viewer’s attention and to illustrate a point. The grouped red arrows on either side of the trench represent the gravitational force that could lead to a cave-in, while the grouped green arrows represent the shoring used to prevent a cave-in.

Cave-in Risk

So, as you’re checking out elearning courses at OpenSesame, or even if you’re considering how to add visuals to courses you make yourself, keep in mind these tips for organizing visual screen elements for perception to help you get the most effective training materials. In the next post in this series, we’ll look at the importance of directing the viewer’s eyes to certain elements of the screen and give some examples of methods to do this. Stay tuned.

Jeff Dalto is an Instructional Designer and Trainer at Convergence Training. You can keep up with Jeff at the Convergence Training blog or on LinkedIn, Google+, Twitter, and Facebook.

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Course of the Week Highlight: Learn to Lead, Prep for PMP Certification and More! https://www.opensesame.com/site/blog/course-week-highlight-learn-lead-prep-pmp-certification-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-learn-lead-prep-pmp-certification-and-more/#respond Wed, 26 Feb 2014 19:59:53 +0000 /site/?p=2044 These endless winter storms have everyone in a bit of a rut, so we decided to mix things up! Our Course of the Week deals featured this week cover a wide range of topics including: project management professional (PMP) certification, OSHA training, a cosmetology bundle and leadership skills. Of course, no matter the topic, one... Read more »

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These endless winter storms have everyone in a bit of a rut, so we decided to mix things up! Our Course of the Week deals featured this week cover a wide range of topics including: project management professional (PMP) certification, OSHA training, a cosmetology bundle and leadership skills. Of course, no matter the topic, one thing remains the same…the fantastic savings! Through March 4, save anywhere from 50-80% off on the courses below.

Business Skills

Leadership In Organizations Condensed Bundle
By: VLC
Price: $29.99

Become a leader others look up to. This 12 hour bundle from VLC Global will ensure you’re confident when taking on a leadership role. You’ll gain insight into leadership effectiveness and how to apply these insights at the individual, interpersonal, and institutional levels. Upon completion, you will have a deeper understanding of leadership styles, traits and skills of leaders, best practices and more. Be sure to check out VLC’s extended leadership bundle as well for additional modules. The condensed bundle is 80% off through March 4.

Compliance & Safety

Intro to OSHA
By: Technology Transfer Services
Price: $2.00

Ensure a safe and productive environment for your employees with this course from Technology Transfer Services. As an employer, you’ll learn how to explain worker rights under OSHA and your responsibilities to your staff. The course also reviews the OSHA inspection process and how to utilize worker health and safety resources. This quick, one hour course is great as a refresher or for onboarding new employees to ensure they are OSHA compliant, and is 80% through March 4.

Technology & Software

Project Management Professional (PMP)® – PMBOX® 5th Edition
By: Simplilearn
Price: $99

In this course from PMI approved provider Simplilearn, you’ll learn everything you need to know to prepare for your Project Management Professional (PMP) certification. The 15 module course addresses everything from integration and cost management, to time and communication management. Master the PMBOK 5th edition and up your project management game for 64% off through March 4.

Industry Specific: Cosmetology

Cosmetology Bundle
By: CTE Skills
Price: $20

Review essential cosmetology skills to pass the State Board exam with this bundle from CTE Skills. The iPad/iPhone friendly video courses demonstrate proper technique for facials, manicures, retouching and more to help you on the path to achieving your cosmetology license. Ensure you are prepared for the exam and save 50% off through March 4.

All deals run through March 4. Discounts will show up at checkout.

 

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eLearning Video With Personality https://www.opensesame.com/site/blog/elearning-video-personality/ https://www.opensesame.com/site/blog/elearning-video-personality/#respond Mon, 24 Feb 2014 18:45:48 +0000 /site/?p=2046 “I think your elearning courses succeed because they have personality.” This comment was part of a conversation I was having with an L&D peer at a conference recently. I was really happy to hear it. When we were putting our elearning courses together, we thought a lot about how we were going to engage learners... Read more »

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“I think your elearning courses succeed because they have personality.”

This comment was part of a conversation I was having with an L&D peer at a conference recently. I was really happy to hear it. When we were putting our elearning courses together, we thought a lot about how we were going to engage learners in the conversation. We wanted our instructors to seem spontaneous and genuine. After all, we’re a presentation and facilitation skills training company. If we were going to do this right, we needed to be able to model the behaviors we were teaching.

Talking Head Video can be Effective if Done Right

There’s been some chatter on social media lately about how ineffective talking head video is in elearning. I reject that idea. The problem isn’t that we’re seeing a person on the screen. The problem is seeing someone who’s clearly uncomfortable and ineffective as the on-camera instructor.

So when we, as elearning professionals, use talking heads in our courses, we need to find a way to ensure the speaker’s personality comes through. I could write about our techniques, but it’s more effective to see it in action. You can check out our courses here on OpenSesame or watch these how-to videos that we put together as part of a session I occasionally lead at industry conferences.

Engaging Learners Through the Camera 

To Memorize or Improvise? 

Keep It Authentic

If you’re planning to include talking head video in your elearning courses, just remember: No learner wants to sit through an online course with stilted, painful, inauthentic video. They want to get in, be engaged in the conversation, learn what they need to learn, and get on with things. Using the techniques above should help.

Mastering the Technical Side of eLearning Video Production

Finally, here are some additional videos about the technical side of eLearning video production.

Greg Owen-Boger (VP, Turpin Communication, a presentation and facilitation skills training company based in Chicago) designs and delivers instructor-led workshops and is one of the talking heads in Turpin’s online courses. He is the 2014 President-Elect for the Chicagoland Chapter of ASTD (CCASTD), and he is the co-author of the soon-to-be-released book “The Orderly Conversation: Business Presentations Redefined.”

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Tech Week: Celebrating Project Managers https://www.opensesame.com/site/blog/tech-week-celebrating-project-managers/ https://www.opensesame.com/site/blog/tech-week-celebrating-project-managers/#respond Sat, 22 Feb 2014 00:36:16 +0000 /site/?p=2047 On this last day of Tech Week, I want to focus on an often overlooked, but vital, player of the tech world—the project manager. Project management is a demanding and thankless profession, requiring a higher than average amount of ball juggling and incurring high levels of stress in the process. And while project management is... Read more »

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On this last day of Tech Week, I want to focus on an often overlooked, but vital, player of the tech world—the project manager. Project management is a demanding and thankless profession, requiring a higher than average amount of ball juggling and incurring high levels of stress in the process. And while project management is necessary in nearly every field and industry, the importance of project management, and by association the project manager (PM), is often belittled or unacknowledged.

As you can imagine, the individuals who choose to devote themselves to this profession are a special breed of individual indeed.

And today, we celebrate the project manager by shedding some light on this difficult job.

The Role of the Project Manager

As a former technical project manager and now as a marketing manager, I’ve never found it easy to describe my job. At the basic level, I make sure things get done (hopefully) on schedule and (fingers crossed!) on budget. Yet there is so much more to the role.

Project managers are ultimately responsible for the success or failure of a project. As a result, they touch every piece of project—staff, budgets, timelines, strategy, implementation, technology, communication, and more. Though a project manager may not be directly involved in performing the tasks required to complete the project, they are planning, assigning and tracking the tasks, as well as managing the staff responsible for completing the tasks. From start to finish, a project manager is responsible for protecting a project’s vision, even as it is constantly changes. A successful project manager is always running in front of the project, keeping tabs on what is currently happening, as well as thinking about the tasks and potential problems to come.

I like to use the U.S. Secret Service as an example of elite project managers. Each day, their objective is to protect the President so he can do his or her job. This means before the President wakes up every morning, the Secret Service has already planned out their strategy for the day—where the President will be going, who will be assigned at what times, etc. If the President changes his schedule, the Secret Service has to adapt. And though they must be focused on that day, they also must be planning ahead—sending advance teams to cities the President is scheduled to visit to get security measures in place, running background checks on visitors, etc.

All of this is so carefully choreographed behind-the-scenes, the President may not even be aware of the work involved, just as many outsiders don’t see all that a project manager does on a daily basis.

Project Manager Skills You Can Use In Your Job

Great project managers are like ducks—calm on top and paddling furiously underneath. They instill confidence in their teams, no matter what is happening with a project. As such, project managers are wonderful role models for traits that come in handy in all sorts of positions. Here are just a few skills necessary for project managers that could help you in your role.

Communication Skills
More than anything else, project managers are expert communicators. Not only do they need to know what to communicate, often translating from one staff member to another, they also must know when and how to communicate. Here are some PM tips to help you walk the fine communication line:

  • Be repetitive. However, train others that nagging is a sign things aren’t getting done.
  • Be comfortable with overcommunicating. NEVER assume someone knows what you are talking about or that they will tell you when they don’t understand.
  • Questions are your best defense against project failure. You can never ask too many, but you CAN ask too few.

Flexibility
No matter if you’re managing a project with two people or 200, problems will arise and personalities will conflict. Project managers need to be ready for whatever may come. Use these techniques to help you stay flexible in your own work:

  • Respect workflow. Everyone has a different way they approach their work. For example, developers and designers usually need big blocks of uninterrupted time to complete tasks. Project managers must respect these needs and be flexible.
  • Prioritize and re-prioritize. When everything is an immediate need, a project manager needs to be comfortable making day-to-day, or even hour-by-hour, adjustments. Keeping a day’s worth of priorities handy at all times with a long-term calendar you can review when necessary will help you remain flexible.

Demeanor
Great project managers run the spectrum when it comes to personality. I’ve known warm and fuzzy PMs who make you feel like their best friends, and PMs who act more aloof and robotic. No matter your personality, incorporating a few of the PM characteristics below can help you succeed in your work:

  • Be calm. Showing your are frustrated or overwhelmed will affect your team. Instill confidence with a relaxed and assured demeanor.  
  • Be approachable. As a project manager, you want to know everything that is happening with a project. Show you are willing to listen and be engaged in what the other person is saying ensures your team will be comfortable bringing any issues, big or small, to you right away.

While project management skills may be a small part of many jobs, it takes a special type of individual to dedicate their career to these challenges day in, day out, year after year. We’ve shown just a small facet of the many responsibilities and skills of the project management profession, many of which you can use to help you improve in your own work.

Are you a project manager? What other skills or characteristics help you succeed in your job?

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Tech Week: Preparing for the Windows XP End of Support https://www.opensesame.com/site/blog/tech-week-preparing-windows-xp-end-support/ https://www.opensesame.com/site/blog/tech-week-preparing-windows-xp-end-support/#respond Thu, 20 Feb 2014 00:00:00 +0000 /site/?p=2048 Windows XP is embarking upon it’s final farewell tour. Microsoft has announced that it will officially end support for XP on April 8, 2014. Will this truly be the end of XP (or will it rise again like a Cher “Farewell” Tour?)?   The short answer is yes, we’re seeing a Cher-like situation with the... Read more »

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Windows XP is embarking upon it’s final farewell tour. Microsoft has announced that it will officially end support for XP on April 8, 2014. Will this truly be the end of XP (or will it rise again like a Cher “Farewell” Tour?)?
 
The short answer is yes, we’re seeing a Cher-like situation with the end of support for the popular operating system, as Microsoft recently announced it would continue support for XP until July 2015 for anti-malware only. This does not mean you won’t be exposed to higher security risks if you choose to continue use of Windows XP. Quite the opposite in fact; Microsoft has been warning users of potential attacks from hackers and malware that may begin on the end-of-support date.
 
Windows XP was released on December 31, 2001; retail sales of the software ended on June 30, 2008, but PCs with XP installed were sold until October 22, 2010. Mainstream support ended April 14, 2009, and with this year’s April 8 support cutoff deadline, XP has had a lifespan of almost 12 ½ years.
 

What does the end of support entail?

Microsoft is ending support to “invest… resources toward supporting more recent technologies so that [they] can continue to deliver great new experiences.” You and your company will no longer be have access to tech support resources after April 8th of this year. There will be no new downloads of Microsoft Security Essentials to XP machines past that date either (though those who already have Security Essentials will still receive malware updates for a limited time).
 

What are the risks of staying on XP?

If you continue to use XP after April 8th, be aware your operating system is no longer secure. You are more vulnerable to cyber attacks by hackers and malware because of the lack of security updates. Cybercriminals tend to target unsupported software versions; there could be an increase in malicious activity on April 8th and 9th and into the future. You may also run into issues with compliance (computers not meeting HIPAA security regulations), lack of Independent Software Vendor (ISV) support, and hardware manufacturer support.
 

How can you stay protected?

Don’t risk your company’s computer system by staying on an outdated operating system! Begin the process of migrating your company onto a new operating system ASAP. Microsoft suggests you update to Windows 8.1 and gives tips for both Enterprise and Small to Medium Business customers. Ensure your employees are able to efficiently switch to Windows 8 with online training.
 
Be aware support for Microsoft Office 2003 is also ending on April 8th! If you’re still using this old version of Office, it’s time to upgrade. Lucky for you, OpenSesame offers training on newer versions of Office, including Office 2010 and Office 2013, to help you make a smooth transition.
 
Keep on top of the transition with the live countdown to the end of Windows XP support; let us know if we can help you find training for your replacement operating system.

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Tech Week Course of the Week Highlight: Cyber Security, JavaScript, and More! https://www.opensesame.com/site/blog/tech-week-course-week-highlight-cyber-security-javascript-and-more/ https://www.opensesame.com/site/blog/tech-week-course-week-highlight-cyber-security-javascript-and-more/#respond Wed, 19 Feb 2014 00:00:00 +0000 /site/?p=2049 Welcome to the special Tech edition of our Course of the Week Highlight! In honor of our Tech Week theme, we’ve got SIX deals on some of our top technology content. You’ll find great savings on project management, Office 365, cyber security, and more!         Application Security: Awareness Series by: Aspect Security Price:... Read more »

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Welcome to the special Tech edition of our Course of the Week Highlight! In honor of our Tech Week theme, we’ve got SIX deals on some of our top technology content. You’ll find great savings on project management, Office 365, cyber security, and more!
 
 
 
 
Price: $231
Through February 25, save 30% and get the Application Security: Awareness Series for only $231. This bundle provides an overview of application security, inherent risks, and how to create and deploy cost-effective secure applications through 11 modules. Prior knowledge of cyber security isn’t necessary and is ideal for IT Executives, Managers, Developers, Testers and Security Architects. Courses in this bundle include: Introduction to Application Security Verification, Introduction to the Secure Development Lifecycle, Input Validation, Access Control, Authenticating Users, Error Handling & Security Logging, Protecting Sensitive Data, and more.
 
Price: $136.50
The PCI/DSS Awareness & OWASP Top Ten Bundle is on sale for $136.50 and covers vulnerability areas, how to handle common security attacks, and efficient testing techniques. Save 30% and get educated about the OWASP Top Ten and many other security vulnerability areas, including the SANS Top 25, and many other CWEs. This bundle also addresses the PCI/DSS Awareness requirement. Courses in the bundle include: Preventing Forged Requests (CSRF), Unsafe Redirects and Forwards, Hardening Application Platforms and Frameworks, Introduction to Managing Application Security, and more. 
 
Price: $14.70
JavaScript is the “language of the browser.” Keep up-to-date on browser development, central to computer use and mastery, with 70% off Getting Started with JavaScript. This engaging course taught by Mark Lassoff will teach you all the essentials of JavaScript to get you ready to code for the only $14.70. You’ll learn all the basics to begin working with JavaScript from LearnTo Program, a leading publisher of web, mobile and game development courses that are used by individuals and companies worldwide.
 
Price: $22.50 
This course will teach you the key uses of Office 365 in a modern business environment. Office 365 Essentials covers Microsoft Exchange (business-class email, calendars, & more), Skydrive Pro and Sharepoint, Microsoft Lync, using Office online or on mobile, and more. Microsoft’s Office 365 is becoming very popular with businesses because it offers cloud-hosted, fully-managed technology solutions at a very competitive price. Grab this course for 50% off—only $22.50 this week! 
 
Price: $7.50
Transition to Windows 8 with ease with this humorous and engaging course. Through a series of videos, instructors Andy Irwin and Chip Reaves explain the new features and shortcuts of Windows 8. You’ll learn how to navigate the Start screen, keyboard shortcuts, “Charms,” and more in Windows 8 Essentials, only $7.50 this week at 50% off. Some questions that will be answered in this bundle: How do I “snap” applications to the side of the desktop? How do I share in Windows 8? What are the touchscreen commands of Windows 8? What are the 8 mouse commands of Windows 8?
 
by: e-SKY
Price: $99 for the first 20 users with code “ESKY2014”
Honing your tech skills? Up your project management game at the same time with this course. You’ll learn the fundamentals of project management in Project Management Tools & Techniques, which includes 14 modules and follows PMI®’s PMBOK® (Project Management Book of Knowledge) to help students studying for their exam. Great for individuals working toward a PMP® or CAPM® credential or by corporations seeking project management training for their employees. Only $99 for the first 20 customers with code “ESKY2014”.
 
All deals run through February 25th, so get started today!
Discounts will show up at checkout.
 

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Tech Week: 6 Courses to Get You Started with Javascript https://www.opensesame.com/site/blog/tech-week-6-courses-get-you-started-javascript/ https://www.opensesame.com/site/blog/tech-week-6-courses-get-you-started-javascript/#respond Tue, 18 Feb 2014 00:00:00 +0000 /site/?p=2050 Javascript (not to be confused with Java) is known as the language of the browser. In a business world increasingly characterized by the internet and web applications, you can’t afford to be left out of the loop when it comes to technical issues within your company. Programming languages are no longer the domain of programmers... Read more »

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Javascript (not to be confused with Java) is known as the language of the browser. In a business world increasingly characterized by the internet and web applications, you can’t afford to be left out of the loop when it comes to technical issues within your company. Programming languages are no longer the domain of programmers and developers alone; many people from a variety of fields are picking up Javascript skills here and there to expand their technical skill-set and develop web apps of their own. Arguably the best way to learn Oracle’s Javascript programming language is by yourself through a process of trial and error, learning as you go. There are a vast amount of resources available to get you started working with the language. Just be sure to remember a few things as you go forward:

  • Get the basics right before you move on.
  • If you don’t get something, don’t hesitate to seek out other sources and explanations. New perspectives can be very enlightening.

Here are some great introductory courses to get you familiar with Javascript:

So you think you have a pretty good grasp on Javascript and you want to stretch what you can do with it. You’re ready to take your skills to the next level and expand your Javascript repertoire. You have a couple of options. You can delve into AJAX (Asynchronous Javascript and XML), an advanced application of Javascript technology. AJAX allows you to improve and advance the architecture of your websites to support elegant and responsive user interfaces without constant reloading. Alternatively, you can download and learn to work with the jQuery Javascript library. jQuery can help simplify your Javascript coding and supplement your work with pre-built widgets and functions.

Try these courses to expand your Javascript repertoire:

The process of learning to program can be tedious at times, but getting your first application to stream in a browser is immensely rewarding. Jumping on the programming wagon has never been easier. All it takes is a little persistence and practice.

AND as part of Tech Week, the “Getting Started with JavaScript” course from LearnToProgram is available for only $14.70/user through February 25 (70% off!). 

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Tech Week: Avoid Data Breaches With Secure Code Training https://www.opensesame.com/site/blog/tech-week-avoid-data-breaches-secure-code-training/ https://www.opensesame.com/site/blog/tech-week-avoid-data-breaches-secure-code-training/#respond Mon, 17 Feb 2014 16:12:55 +0000 /site/?p=2051 You would never build your office without doors and locks to protect your company’s property, right? Most companies don’t provide formal training to their software development teams. More than 1,000 software vulnerabilities exist today that allow attackers to exploit applications. Developers cannot be expected to know how to thwart these risks. As a result, developers... Read more »

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You would never build your office without doors and locks to protect your company’s property, right? Most companies don’t provide formal training to their software development teams. More than 1,000 software vulnerabilities exist today that allow attackers to exploit applications. Developers cannot be expected to know how to thwart these risks. As a result, developers can unknowingly leave openings, providing hackers access your company’s assets. 

Current Standards & Practices

In response to increasing security concerns, organizations and standards have been developed to provide guidance and structure around best practices for writing secure code.

PCI SSC & PCI DSS

Founded in 2006, the PCI Security Standards Council creates and maintains the standards for payment card data security. If your organization processes, stores or transmits cardholder information, you are required to comply with these standards—particularly PCI DSS or the Data Security Standard. The DSS provides a framework for prevention, detection and reaction to security breaches.

OWASP

The Open Web Application Security Project (OWASP) brings together application security experts from around the world to raise awareness and create documentation around application security. Additionally, the organization produces the OWASP Top Ten list, which outlines the most critical web application security flaws.

Get Started Writing Secure Code

A commitment to secure code involves more than just the software developers. IT managers, quality assurance teams (i.e. testers), and web architects should all be well-versed in current standards and best practices. Before beginning your training initiative, it is important to get buy-in from all these parties and establish clear, measurable goals for the program.

As with any training program, you don’t want to overwhelm your learner with too much information. Short lessons are easy to digest and increase the likelihood the information will be retained. Additionally, shorter, spaced out lessons allow learners time to apply the knowledge in a real-world environment. eLearning courses are ideal for this type of delivery, since students can decide what, where and when to learn.

Aspect Security offers a comprehensive application security online training program that satisfies the compliance requirement for PCI/DSS Awareness Training and covers the OWASP Top Ten 2013. In fact, Aspect is a founding member of OWASP and authored the original Top Ten. Their three-part training series (17 hours total) builds a learners knowledge over time. This ensures your developers understand not only how to write secure code, but the importance of the standards themselves. Learning is reinforced with periodic quizzes and a final knowledge check in every module. Students are encouraged to print out their certificates of completion and submit them to ISC(2) to obtain CPEs.

Part One – The Awareness Series

Introduces security principles relevant to high-level control areas such as: Input Validation; Access Control; Authenticating Users; Protecting Sensitive Data, and much more.

  • 11 modules
  • Does not require prerequisite knowledge

Part Two – The Technical Series

The OWASP Top Ten 2013, the SANS Top 25, and many other CWEs are addressed. Each of the modules in this series provides an overview of the vulnerability area and details the most common attacks. The most efficient testing techniques for this area are presented as well as the most cost-effective prevention and remediation techniques.

  • 38 modules
  • Basic understanding of web applications required

Part Three – The Specialist Series

Teaches how to create threat models and architecture diagrams to make the need for security controls clear. Learners will be able to translate those into a set of requirements that can be verified using a variety of testing techniques. When a requirement is not met, learn how to handle it using a structured risk management process.

  • 7 modules

For the cost of the courses and two days of employee’s time, your development teams will learn how to create secure code.

Plus, now through February 25, Aspect Security is offering TWO deals for their bundles:

The Awareness Series of 11 modules is offered for: $231.00 per user (30% off). 

The OWASP Top Ten 2013 & PCI/DSS 3.0 Bundle is offered at: $136.50 per user (30% off). 

These deals are available for a limited-time only. Start learning today!

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Love is in the air! How to Manage Office Romances https://www.opensesame.com/site/blog/love-air-how-manage-office-romances/ https://www.opensesame.com/site/blog/love-air-how-manage-office-romances/#respond Fri, 14 Feb 2014 17:53:09 +0000 /site/?p=2052 It’s Valentine’s Day! Which means romance is everywhere—even in the workplace. According to the Society for Human Resource Management, 43% of HR professionals have reported office romances. Additionally, 40% of workers polled by Careerbuilder.com said they have dated a co-worker. Office relationships are a necessary part of any thriving business. When they turn romantic, however,... Read more »

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It’s Valentine’s Day! Which means romance is everywhere—even in the workplace. According to the Society for Human Resource Management, 43% of HR professionals have reported office romances. Additionally, 40% of workers polled by Careerbuilder.com said they have dated a co-worker.

Office relationships are a necessary part of any thriving business. When they turn romantic, however, these relationships can affect more than just the employees directly involved. How can employers support their employees, while protecing their business, in such situations?

What to Keep in Mind

Amorous office relationships can and do happen. More and more professionals are looking for love in the workplace. When determing how your company will approach such situations, here are a few things to consider:

  • The Impact on Office Morale. While office romances have become more common, there is still a stigma attached to them. Gossip and rumors about employees that may be dating can create a hostile and negative office environment. 
     
  • Productivity. Stress from an office romance also contributes to lack of focus and decreased productivity.
     
  • Professionalism. A consistent and positive workplace culture exists when all employees maintain a professional and respectful demeanor with all peers—even one they may be dating—at all times.

Handling Office Romances

A common approach to handling office romances is to create a company policy. A policy that acknowledges and clearly identifies the nature and consequences of an office romance can prevent rumors and anxiety. Additionally, such a policy could also save companies from expensive sexual harassment and discrimination complaints. Here are a few tips for creating a quality employee dating policy:

  • Be inclusive. Strict office policies concerning romance often come across as controlling and disparaging. Employees who feel their personal decisions are of little value to a company will likely keep an intimate relationship with a fellow employee secret. Invite input from employees from drafting your policy.
     
  • Openness. Ensuring you directly and openly address an amorous office relationship allows all parties to feel their voice is heard and respected. Moreover, it helps prevent sexual harassment charges, which could stem from an office romance gone sour. In 2011, the Equal Employment Opportunity Commission settled sexual harassment charges at a costly $52 million.
     
  • Training. If both managers and employees are frequently trained in issues of workplace romance and sexual harassment, they will have a clear understanding of their place in the company’s culture and their role in contributing to its growth. 

Above all, employers and employees must ensure office romances follow company and legal policy. Such relationships can be positive ones through open, clear, and inclusive communication. If you need more guidance or want to guarantee you have an effective company policy to deal with office romance, check out our diversity training courses and conflict management bundle. You’ll find plenty of courses at OpenSesame to help you handle this complex issue!

Garrett Sauey is a recent graduate of Davidson College, where he pursued a degree in English Language and Literature. He is also the former Copy and Web Editor for The Davidson. Connect with him on LinkedIn.

Image Credit: Charles Sporn via Flickr

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What You Can Learn About PR and Social Media from Russia and the Olympics https://www.opensesame.com/site/blog/what-you-can-learn-about-pr-and-social-media-russia-and-olympics/ https://www.opensesame.com/site/blog/what-you-can-learn-about-pr-and-social-media-russia-and-olympics/#respond Thu, 13 Feb 2014 00:00:00 +0000 /site/?p=2053 You may be wondering what connection there is between a country and a corporation. To be frank, there is very little difference in managing a country’s or a company’s image. If you happen to follow any Olympic athletes on Twitter or read the news online, you’re probably hearing horror stories of the inability to flush... Read more »

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You may be wondering what connection there is between a country and a corporation. To be frank, there is very little difference in managing a country’s or a company’s image. If you happen to follow any Olympic athletes on Twitter or read the news online, you’re probably hearing horror stories of the inability to flush toilet paper, lights falling from the ceiling, unsafe water, and lost reservations at Russia’s Olympic Village. This is certainly not the image Russia wants to portray. As a business, you want to avoid this kind of tarnished image at all costs. Social media and public relations can make or break you.

The Lesson?

Be aware of media. This applies to companies and individuals just as much as it applies to Russia’s current situation. The questionable accommodations are getting so much worldwide attention simply because of the ease of communication. Suffice it to say, within hours of athletes arriving at their hotels, the whole world was aware it was a disaster. Because of Twitter and Instagram, photos and stories of the accommodations were online in hours. Here are three things to remember to avoid public relations disasters:

  1. Be aware of expectations, then exceed them: Simply put, it is impossible in this day and age to have a bad product or bad customer service and not have it publicized. Media moves so quickly that it is impossible for a company to hide its track record from new or prospective customers. The only sure way to prevent public relation backlash is by giving customers nothing to complain about. 

  2. Prepare responses: Any comments Russia has released on the state of the hotels have been too little too late. Your company needs to be prepared to respond politely and quickly to any complaints. Being proactive on social media may be the only way for a company to save face after disastrous reviews. Social media managers must have a plan in place for facing these situations. 

  3. Be Proactive: Don’t just wait for an upset customer to tweet about you. Build relationships through postings, social media events, and interactions. Managing your image consistently is about how you present yourself and your company, and this requires careful planning and attention. A positive company image does not just happen on its own.

Need more indepth advice? The courses Public Relations Boot Camp and Social Media Marketing for Dummies will help your company and employees to develop these skills. These courses will help you to create a clear message and image for your company and teach you how communicate that message over various social mediums.

Our elearning resources are the perfect way to prevent the same unfortunate mistakes Russia has made and instead help you build a solid base of loyal customers.

Anna Taylor is currently a junior at the University of Portland pursuing a degree in marketing with a minor in psychology. She is the 2013 PBL Club President and is studying abroad this semester at John Cabot University in Rome, Italy. Connect with her on LinkedIn

Image: Nicolas Raymond via flickr 

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Course of the Week Highlight: Sexual Harassment, Food Service, and More! https://www.opensesame.com/site/blog/course-week-highlight-sexual-harassment-food-service-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-sexual-harassment-food-service-and-more/#respond Wed, 12 Feb 2014 00:00:00 +0000 /site/?p=2054 Want to lead better meetings, ensure proper cleaning and sanitation in your foodservice business, or eliminate sexual harassment in your office? You’ll find the training you need for a great price with our Course of the Week deals! Don’t miss out on great savings from the business skills, compliance & safety, and industry specific (construction,... Read more »

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Want to lead better meetings, ensure proper cleaning and sanitation in your foodservice business, or eliminate sexual harassment in your office? You’ll find the training you need for a great price with our Course of the Week deals! Don’t miss out on great savings from the business skills, compliance & safety, and industry specific (construction, medical, restaurants, etc.) categories, available now through February 18th!
 

Business Skills

Everyone who manages a project, leads a team, or conducts a meeting needs to have group process skills. This course is designed to efficiently and effectively communicate the essential core skills of facilitation to busy professionals. Through 10 lessons with interactive exercises and structured practice activities, you’ll learn the difference between good and bad facilitation techniques. A post-elearning workshop package with trainer notes, workbook, slides, and handouts is also included. Hone your facilitation skills for only $19.80 through February 18.
 

Compliance & Safety

by ej4
Create a safe and respectful work environment with anti-sexual harassment training. Learn how to recognize and deal with offensive behavior and how supervisors should handle harassment situations. Employees will also learn about the different protected classes and types of harassment. Protect your employees and company from sexual harassment issues for the everyday low price of $9.99.
 

Industry Specific (Construction, Medical, Restaurants, etc)

In this course, you’ll learn to distinguish between cleaning and sanitizing, as well as how often food equipment must be cleaned or sanitized. Tips and strategies for reducing cross-contamination are also discussed. Learners will also be taught steps for the correct cleaning of equipment and the breakdown of each element of a three or four bowl sink. Ensure proper food equipment cleaning and sanitation for only $3.49/user.
 
All deals run through February 18th, so get started today!
 
Discounts will show up at checkout.
 

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Choosing the Best Social Learning Technology for Your Enterprise https://www.opensesame.com/site/blog/choosing-best-social-learning-technology-your-enterprise/ https://www.opensesame.com/site/blog/choosing-best-social-learning-technology-your-enterprise/#respond Tue, 11 Feb 2014 00:33:47 +0000 /site/?p=2055 You’re a business owner or HR professional who wants to encourage your employees to learn from one another. You have an idea of the available tools – Twitter, WordPress, Diigo – but you’re not quite sure which you should use. You’re stuck on the big question: Which social enterprise learning technology is the best fit?... Read more »

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You’re a business owner or HR professional who wants to encourage your employees to learn from one another. You have an idea of the available tools – Twitter, WordPress, Diigo – but you’re not quite sure which you should use. You’re stuck on the big question:

Which social enterprise learning technology is the best fit?

Before you do anything else, you need to identify exactly what it is you’re trying to accomplish with your social learning technology. Coming up with a definitive answer to this question will dictate what types of social learning technologies to explore. Social learning includes a wide variety of platforms and technologies. If you start exploring these without a plan, the chances of wasting time researching irrelevant (but totally amazing!) apps and websites skyrocket. Therefore, to fortify yourself against potential time-wasters, there are several questions you should answer in advance:

 
  • Do you want to facilitate conversation between employees generally, or you want to initiate the conversation with a specific topic?
  • Do you want employees to focus on sharing online materials they find, or on discussing their own experiences and insights?
  • Do you want your employees to engage in your social learning platform for a few minutes a day, or do you want to make it a more intensive initiative?
 
Once you’ve determined what it is you’d like to accomplish with your social learning initiative, you should consider your users. What type of technologies are your employees used to using? Avoid wasting time and money setting up social learning initiative internally by carefully selecting a technology that is appropriate for your users. Be sure your choice of technology is in harmony with the users it is intended to help connect. For example, if your team is highly mobile and rarely in the office, make sure the tool you select has an excellent mobile app. If your team will be sharing lots of links to external resources, perhaps a social bookmarking tool is an essential feature for your platform.
 
By this point, you’ve probably settled on a cluster of social learning sites. Maybe you’re looking specifically at mind mapping tools to help employees collaborate, or perhaps instead you’ve identified a company blog as the best way to lead employees to engage in dialogue around a specific topic.
 
Whatever it is you have selected, there are guaranteed to be a number of available tools—some free and some paid. In some spheres of social learning, the custom options or power of paid tools makes them superior to their counterparts… but not always. It can be difficult to determine the value of these relative sites. A good rule of thumb when deciding whether to pay for a service or not is to ask yourself – Will purchasing this service or paying a regular fee for this service be surpassed by the value it will provide for my company? If the premium content aggregator account you spend $150 a month on provides your sales team with insights that bring in thousands of dollars in new business, was the purchase worth it? Of course! But if you paid $1500 for to install a fancy message board that will play host to more tumbleweeds and cobwebs than lively discussion, don’t waste your money.

Has your enterprise successfully implemented a social learning technology? What are your tips for selecting social learning tools? Let us know in the comments.

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How Toyota Motor Europe Manages a Large, International eLearning Program https://www.opensesame.com/site/blog/how-toyota-motor-europe-manages-large-international-elearning-program/ https://www.opensesame.com/site/blog/how-toyota-motor-europe-manages-large-international-elearning-program/#respond Mon, 10 Feb 2014 00:00:00 +0000 /site/?p=2056 Here at OpenSesame, we strive to better understand our customers. As a company with many large, international clients, we are naturally curious as to how other multinational corporations run their internal training. So when we came across Bill Goodwin’s article about Toyota Motor Europe’s elearning upgrades, we wanted to know more. We talked with Joost Segers,... Read more »

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Here at OpenSesame, we strive to better understand our customers. As a company with many large, international clients, we are naturally curious as to how other multinational corporations run their internal training. So when we came across Bill Goodwin’s article about Toyota Motor Europe’s elearning upgrades, we wanted to know more. We talked with Joost Segers, Technical Training Manager at Toyota Motor Europe, to get some insight.

Joost has worked for Toyota for 11 years, eight of them in technical training. He has worked on completely overhauling Toyota Motor Europe’s technician training program (known as Team21) to a modular system allowing maintenance, rather than a recertification system.

In 2005, Toyota Motor Europe (TME) started job-based training in four levels divided by maintenance/repair and diagnosis. Blended learning (both online and classroom) led to certification. In 2008, the company deployed elearning, and by 2011 everyone had transitioned from local programs to Team21. “We didn’t have experience, and we just went with what we knew at the time,” said Joost. “3 years later, the problems started to surface. We had an out-of-date system and out-of-date content. It was hard to maintain. There was no clear structure for which learning objectives go where in the program.”

“If you don’t have a really clear structure and a really clear guiding principle of how you organize all your materials, then you can’t maintain it,” said Joost.

Team21 Deployment

Joost and his team had to reevaluate. He asserts, “it was important that we, as a regional head office, went to all of the people involved. We visited most of the countries in Europe and hundreds of technicians before coming up with the concept of how we were going to organize our competency based program.”

Using Bloom’s Taxonomy, the team applied knowledge skills and attitude learning objectives to each page of a course. These were then grouped into small modules on a certain subject. Smaller courses meant more flexibility in learning objectives moving across levels. This time, certification wasn’t what mattered, but rather that technicians were up on the latest technologies. The restructured system launched in 2013. “We now have the program split up into many small pieces, and as a result we can easily manage them according to the level that needs them,” said Joost. “The result is that we’ve gone from having 40 volumes to having over 100, more modular, subject related elearning courses.”

How the structure changed

After sorting out the content management, the challenge became recertification versus extended learning. The problem was that employees had to be recertified after three years. “We thought that logic was hard to explain. At the end of the day, you want the technician to have the right information at the right time,” said Joost. “We provide updated information every year as it becomes available.” This allows employees to be constantly learning the newest, most updated information.

eLearning not only shifted the focus of the program, but also increased access to training for some of the more remote areas. “We have a lot of countries with vast geographic spread,” continued Joost. “It’s not practical for technicians to come in for training. They use a lot of online learning.”

Maintenance

A major challenge for a large European company like TME is the significant regional variation and need for culture-specific learning. What works in one country (or region) may not work in another. This is especially true for soft skills training. Joost explains, “From a head office point of view, we provide basic modules—but what is good for Spain is not necessarily good for Russia. That’s usually modified locally.” Operating in 56 countries in Europe, TME has seen many cultural differences. Training is offered in 17 different languages (regions with small populations tend to use English), and “France, the Nordic region, and the Baltics have picked up the use of elearning quite strongly.” The UK and Russia have the most technicians, so elearning is used heavily in those countries as well.

National Marketing and Sales

One of the biggest trends in elearning this past year has been “BYOD” (Bring Your Own Device). TME is looking to embrace this trend by working to develop courses for Android and Apple devices. While it’s quite region specific whether employees have mobile devices, there are diagnostic laptops with internet connection in every workshop. These machines can provide a platform for technicians to learn on during down time.

As for what keeps Joost up at night? What to do next. “It’s usually just a case of getting a good handle on what the problems are and what is the most sensible solution. It’s always tempting to go for a new technology, but you really have to make sure it’s going to solve your problem at the end of the day.”

Images: Joost Segers for Toyota Motor Europe

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Learn a New Skill in 2014 Wrap-Up https://www.opensesame.com/site/blog/learn-new-skill-2014-wrap/ https://www.opensesame.com/site/blog/learn-new-skill-2014-wrap/#respond Fri, 07 Feb 2014 00:00:00 +0000 /site/?p=2057 Can you believe our Learn a New Skill series is already coming to an end? Seems like just yesterday we were gearing up to teach you all the new skills you need for 2014! We hope you’ve learned some valuable information along the way, and we are proud to present the finished collection available for... Read more »

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Can you believe our Learn a New Skill series is already coming to an end? Seems like just yesterday we were gearing up to teach you all the new skills you need for 2014! We hope you’ve learned some valuable information along the way, and we are proud to present the finished collection available for download here.

We covered a wide range of topics from SEO to motivation. You can go back and review each by clicking the links below!

Want to go even deeper? Each post recommends courses from the OpenSesame library to extend your learning. Is there a skill we missed? With our library of over 20,000 courses, new skills are only a click away!

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Course of the Week Highlight: Stop Boring Meetings, Build a 5 Year Plan and More! https://www.opensesame.com/site/blog/course-week-highlight-stop-boring-meetings-build-5-year-plan-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-stop-boring-meetings-build-5-year-plan-and-more/#respond Thu, 06 Feb 2014 21:25:21 +0000 /site/?p=2058 From hazardous materials and discrimination, to boring meetings and unclear goals, the workplace can be a treacherous place. Fortunately, our course of the week deals have come to the rescue! This week, you’ll receive 20-80% savings on courses in the business skills, compliance & safety, and tech & software categories. Make sure you’re quick; these... Read more »

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From hazardous materials and discrimination, to boring meetings and unclear goals, the workplace can be a treacherous place. Fortunately, our course of the week deals have come to the rescue! This week, you’ll receive 20-80% savings on courses in the business skills, compliance & safety, and tech & software categories. Make sure you’re quick; these deals will only be around through February 13!

Business Skills

Motivation and Goal Setting
by Soft Skills On Demand

Wouldn’t it be nice to have the next five years planned? This nearly three hour goal-setting course makes it possible with simple, but powerful tools to help you create your plan. Additionally, the courses shows you how to stay motivated to see your goals through by staying focused on target outcomes and activities. It’s never too late to start planning, so purchase this course for only $21.00/user (65% off) through February 13.

Compliance & Safety

OSHA – Hazard Communication
by Vivid

Being able to detect the presence of hazardous materials in a work area can dramatically reduce employee accidents. This 45 minute course instructs employee on proper container labeling as mandated by OSHA’s hazard communication standards. Employees will also receive training on personal protection when working with hazardous chemicals and what to do in the event of a spill or leak. Pay only $9.00/user (25% off) for proper training now and avoid costly accidents down the road.

Tech & Software

Improv Your Agile or Scrum Stand-Up
by Todd Charron

Stop boring status meetings! This 90 minute course from Agile Coach Todd Charron will discuss the common bad habits of stand-up meetings, as well as provide tips on how to avoid these habits using improvisation. The improv exercises demonstrated will invigorate your meetings and increase employee engagement by encouraging creativity and collaboration. Improve your status meetings today for only $19.80/user—80% savings through February 13!

Industry Specific

Equality Matters: The Difference Is You
by Equality Matters

If you are a U.K. company or provide services in the U.K., your employees should be trained on the U.K. Equality Act. This 45 minute course details the act, protected characteristics under the law, and various different forms of discrimination. Employees are required to take a course assessment as part of the course, and will receive a certificate to ensure compliance. Promote positive practices in your office for only $35.20/user (20% savings).

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Learn a New Skill: 4 Invaluable Tips on How to Get and Stay Motivated https://www.opensesame.com/site/blog/learn-new-skill-4-invaluable-tips-how-get-and-stay-motivated/ https://www.opensesame.com/site/blog/learn-new-skill-4-invaluable-tips-how-get-and-stay-motivated/#respond Wed, 05 Feb 2014 00:00:00 +0000 /site/?p=2059 Maybe I should go to the gym. Perhaps if I got a personal trainer, I could lose the 20 pounds I gained over the past 2 years. I could fast for a few days or try that juice-cleanse everyone is talking about. That might do the trick. Fine, I’ll go to the gym and run... Read more »

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Maybe I should go to the gym. Perhaps if I got a personal trainer, I could lose the 20 pounds I gained over the past 2 years. I could fast for a few days or try that juice-cleanse everyone is talking about. That might do the trick. Fine, I’ll go to the gym and run on the treadmill, even though I would rather be on the couch. Never mind, I’m going to stay on the couch, eat a bag of potato chips, and watch The Biggest Loser.

How many times has this script (or something similar) run through your head? For three years in college, these thoughts ebbed and flowed in my head every day from dawn until dusk. I wanted more than anything to lose weight, but I kept making excuses. School was too time consuming, the couch was more comfortable than going to the gym, and take-out food was more convenient than preparing meals. Not only did I make these excuses everyday, but I woke up every morning ashamed to look in the mirror and told myself I was not worthy of being healthy.

In my last semester of college, I enrolled in a life changing motivational psychology course. The lessons I learned in this course taught me not only how to get motivated, but also how to stay motivated. I will share four invaluable skills to increase your motivation and how I applied each skill to lose weight and become healthy.

Create SMART goals

You can accomplish anything by creating goals using the SMART method. Goals must be specific, measurable, attainable, relevant, and timely. Here is how I applied this methodology to accomplish a goal:

Specific: I wanted to lose 35 pounds within 4 months of graduating college.
Measurable: I will weigh myself every 2 weeks and strive to lose 1-2 pounds per week.
Attainable: This goal was realistic and achievable given my circumstances.
Relevant: I was overweight and wanted to feel better when I looked in the mirror.
Timely: Given 6 months, I was capable of losing 20-30 pounds.
 

Using the SMART method is an effective way to make goals concrete. To take this application a step further, I recommend you write 3-5 bullet points listing small steps you can take to achieve your goal. Then you can refer back to these bullet points daily, weekly, and monthly to check in on your progress. Here are some bullet points I used to achieve my weight loss goal:

  • I will go to the gym four days a week, for 30 minutes each day.
  • I will consume no more than 1600 calories a day.
  • I will eat breakfast every morning and stop eating after 7 pm.

Positive self-talk

Nothing hinders motivation more than negativity. Every time you use phrases such as “I can’t…” or “I am not good enough,” you limit yourself from accomplishing your goals. From now on, replace every negative thought with a positive affirmation. Here are a few affirmations I use on a daily basis:

Every cell in my body radiates with energy and enthusiasm.
I deserve to have affluence and prosperity in my life.
I am capable.
 

According to Psychology Today, positive affirmations may increase desired behaviors when they are a part of a “comprehensive program of self-growth.” Affirmations can be used for more than personal development. They may also be used in business or achieving financial goals. If you struggle to write your own positive affirmations, the web is a great resource to discover affirmations. Make sure you have your affirmations written in a journal so you can refer to them on a daily basis.

Create a vision board

Just like positive affirmations, vision boards provide visual stimuli that show the goals you want to achieve. Create your vision board with a collection of photos, graphics, words, and quotes that represent your goals in a visual presentation. Make a collage from magazine cutouts, post a personalized board on Pinterest, or get crafty and draw your vision from scratch. Here is an example of a vision board I created for 2013.

I recommend you create vision boards on a yearly basis, or for each goal you wish to achieve. Businesses may want to create vision boards for each quarter. Make sure your vision board is located in a place you look daily such as your refrigerator, computer desktop, or your company break room.

Hang around other motivated people

When you surround yourself with other positive, motivated people, they are most likely to provide support and encouragement. Gather a small, quality network of family, friends, and colleagues who will support your goals and hold you accountable for the choices you make. If anyone tries to discourage you, ignore their negativity. Constructive criticism is necessary for changing behavior, but discouragement will not help you stay motivated.

If you do not have access to a strong support system, reach out to like-minded people who share similar interests and goals. Online communities such as Quora and Linkedin offer online communities to discuss personal and professional development topics. Local community centers are also a great place to meet other people interested in health, fitness, sports, and special interest groups.

Now that you are motivated, stay motivated!

These four tips are a foundation for getting and staying motivated. It is critical to implement these tips daily, and examine your goals on a regular basis. If you continue to see the glass half-empty, consider taking “S.M.A.R.T. Goals” by ej4, “Goal-Setting in the Workplace” by Syntrio, or reading a self-help book. One of my favorite self help books is called “I Think I Smell Garlic” by J.C. Melvin. Above all, always maintain a positive attitude and know you have the capacity to achieve any goal you set your mind to.

How do you stay motivated? We would love to hear in the comments below.

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Learn a New Skill: Tips for More Effective Writing https://www.opensesame.com/site/blog/learn-new-skill-tips-more-effective-writing/ https://www.opensesame.com/site/blog/learn-new-skill-tips-more-effective-writing/#respond Tue, 04 Feb 2014 00:00:00 +0000 /site/?p=2060 Learning to write, let alone effectively, is a huge challenge for many professionals. I know I struggled during my first few weeks of working for OpenSesame; I was used to writing for an academic audience, so writing for the web was quite an adjustment. For those without any writing experience at all, the challenge is... Read more »

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Learning to write, let alone effectively, is a huge challenge for many professionals. I know I struggled during my first few weeks of working for OpenSesame; I was used to writing for an academic audience, so writing for the web was quite an adjustment. For those without any writing experience at all, the challenge is even greater. Whether you write as your career or limit your writing to emails and memos, chances are there’s room for improvement, especially in the efficiency area.
 
So how can you quickly and easily improve your writing? We’ve got the tips to help you unleash your inner writer—whether you want to master emails, copywriting, or another writing skill, we’ve got you covered! 

General Writing and Grammar Tips

Need a quick refresher or overview of writing best practicesGrammar need some help? These 5 quick tips are a good place to start:
  1. Commas join independent clauses. Therefore, “I want to learn to write more effectively, and I want to improve my grammar.” gets a comma, but “I want to learn to write more effectively and improve my grammar.” does not.
  2. Always use a comma after the abbreviations i.e. and e.g. “I love veggies—i.e., broccoli, carrots, brussel sprouts, and cauliflower.” Bonus: This example also shows how to use commas in a list!
  3. When writing, you have time to think more carefully about your word choice; however, be careful not to overcomplicate your vocabulary. “Based on the fact that” may sound fancy, but a simple “because” is usually better.
  4. Watch out for commonly confused words. You may not notice a difference when speaking, but it matters as soon as you write things down! For example: Affect/Effect (verb/noun), Continuous/Continual (without interruption/with occasional interruption), It’s/Its (it is/possessive), or Lay/Lie (put something in a place/recline).
  5. Beware business terms and jargon. This language may be appropriate for internal communications, but it may need to be eliminated or simplified for your customers and the public!

Effective Email Tips

Inbox bogged down? Spending too much time crafting the perfect email? Write more effective emails and ensure you’re using clear messages.

  1. Identify the purpose of your email before you write it. Is it a task, response, inclusion, or FYI? Each of these options is meant to get stuff done—if your email doesn’t fall into one of these, consider whether you need to send it at all.
  2. Use a clear, concise subject. “Approval for March budget needed by Thursday” trumps “Budget Info.”
  3. Quality follows quality! If you want to get a quality response, write a quality email in the first place. Provide enough detail (but not too much) and break your information up into easily scannable chunks.

Copywriting and Writing for the Web Tips

Writing for the internet and an online audience comes with a whole separate set of challenges. Most web readers don’t spend long amounts of time on one article, but rather skim and skip around. Your copywriting must cater to this way of reading.

  1. Hook your reader and put your essential ideas out there first. You only have your first paragraph to convince the reader to keep going in your article. If it’s not brief and engaging, you’ve lost them to another web page.
  2. Break your copy into short, bite-sized pieces with clear, bold headlines. When readers are scanning your writing, they want to be able to pick out the info they need quickly. Lists are a great way to keep readers engaged!
  3. When writing marketing copy, focus on benefits rather than features. Benefits are what makes something useful to someone, whereas a feature is a detail about a product. The customer cares more that your brand of conditioner now leaves hair super smooth and moisturized, than that it has new X ingredient.

Specific Document Tips

Good writing skills come in handy in many different careers and industries. Here are quick tips for specific writing situations:

  1. Incident Reports: Include all details. Ensure you have all of the information necessary to come back to review the case at a later date (often in the case of legal action). Your memory is not a reliable source for recalling what happened!
  2. Surveys: Statements on surveys must be relevant, concise, clear, use one element (honesty or fairness, not both in the same item), free from double negatives, and actionable. Be specific!
  3. Meeting Minutes: Know the needs of your recipients and the context of your notes. If you can clearly keep in mind who you’re writing notes for and why, you’ll be better able to sift through information and only record what you need in a way your intended audience will best understand.

Now you have the skills to improve your writing in all aspects of your career! Want to go deeper? Check out the writing category on OpenSesame for great writing tips and training!

Do you have any other tips to share? We’d love to hear them in the comments!

Image: Denise Krebs via flickr

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Learn a New Skill: How to Build Mobile Applications https://www.opensesame.com/site/blog/learn-new-skill-how-build-mobile-applications/ https://www.opensesame.com/site/blog/learn-new-skill-how-build-mobile-applications/#respond Mon, 03 Feb 2014 19:48:50 +0000 /site/?p=2061 At the close of 2013, the number of mobile phones surpassed the population of the entire world. Additionally, more than 50% of global web users now use mobile devices as their primary means of going online. If there was any doubt that mobile is is the future of technology, this past year’s growth has wiped... Read more »

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At the close of 2013, the number of mobile phones surpassed the population of the entire world. Additionally, more than 50% of global web users now use mobile devices as their primary means of going online. If there was any doubt that mobile is is the future of technology, this past year’s growth has wiped it out.

While the dominance of mobile may not come as a surprise, the rate of its growth has left many companies scrambling to catch up. Demand for mobile applications has skyrocketed, along with the cost to develop those apps. Fortunately, this same growth has also lowered the barriers to entry for developing mobile apps, allowing individuals to build applications on their own with minimal ramp-up time.

If you’re planning to build a mobile application this year, but don’t have programming skills, we’ve laid out the pros and cons of the options available to get you started.

1. Use a Template

It used to be you had to build websites by hand. As they became more crucial for marketing, template tools like WordPress and Joomla were developed to make it easier for non-developers to build their sites. Similarly, mobile template tools have come onto the market to allow those of us without programming skills to build mobile applications.

Pros:

  • No coding required; simple drag-and-drop interfaces are commonly used.
  • Multiple people can work on a single project. 
  • Less expensive and can be paid on either subscription or project basis

Cons:

  • Have to build a new application or hire a developer to handle mobile software updates.
  • Restricted to simple apps; can’t build more complicated programs such as games.

Examples of Template Tools: AppArchitect, AppPress, AppBaker

2. Teach Yourself

For those that live by the adage, “If you want something done right, do it yourself!”, there are many options available to teach yourself to program.

The important first step here is determine which operating system you want to develop for—iOS or Android. iOS applications are primarily based on Objective C programming, whereas Android apps use Java. Fortunately, knowing one can make learning the other a bit easier, so you could transition between the two later on.

Pros:

  • Cost-effective, since knowledge gained can be applied to multiple projects.
  • Can respond more quickly to app updates or bugs.
  • Possess an in-demand skill that can produce extra income.

Cons:

  • Time-intensive.
  • Longer timeframe for project completion.

Courses for teaching yourself to code:

3. Hire Someone

The lower barrier to entry for the mobile development market can be both a blessing and a curse. While it means there are more app developers available, it can also make finding a quality contractor difficult. It’s important to interview a mobile developer in the same way you would interview a potential employee. Here are some key questions to ask:

  • Ask to see their work. Check out their website, previous projects or GitHub repository to get an idea of the quality of their code.
  • How do you use your phone? Mobile development is very different from web development and you want a developer who understand how people interact with a phone, as well as has an intimate knowledge of the phone they’re developing for.
  • What is your development process?
  • Describe your typical testing plan.
  • Do you have experience with web-based APIs?
  • If the design of your app is important, ask about their experience working with designers or, if possible, have the designer in the room.
  • What happens when the project is complete? (i.e. who owns the code)

Where to find contract developers: AppFuturaFreelancer.com, Craigslist

There are many options for joining the mobile movement without having a programming background, each with its own costs and benefits. Determining how many applications you intend to make, what operating software will be your focus, as well as your timeframe and budget, can help you determine which option will work best for you.

 

This post is the sixth in our “Learn a New Skill in 2014” series. Stay tuned to our blog or sign-up to receive a weekly digest of the posts. Digest emails will be sent out each Friday. 

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Learning Resolutions for 2014 Wrap-Up https://www.opensesame.com/site/blog/learning-resolutions-2014-wrap/ https://www.opensesame.com/site/blog/learning-resolutions-2014-wrap/#respond Fri, 31 Jan 2014 22:49:05 +0000 /site/?p=2062 The short window of calm between the holidays and the chaos of returning to work provides a great opportunity to reflect on the accomplishments and lesson of the previous year. Better than most, learning professionals understand how to apply those lessons moving forward into the new year. These lessons and insights are tools we wanted... Read more »

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The short window of calm between the holidays and the chaos of returning to work provides a great opportunity to reflect on the accomplishments and lesson of the previous year. Better than most, learning professionals understand how to apply those lessons moving forward into the new year. These lessons and insights are tools we wanted to bring to the entire OpenSesame community.

The Learning Resolutions series invites learning professionals to share their reflections on the past year and their goals for the new year. We are proud to share the highlights and we hope this amazing collection of Learning Resolutions inspires you. You can also download the collection to help keep you motivated year round!

  1. Inject More Humor by Jeff Havens
     
  2. Successfully Measuring ROI by Bruce Graham
     
  3. Dealing With the Data Deluge by David Glow
     
  4. Be Better, Not Right by Julie Dirksen
     
  5. Get Better As the Boss and the Wild and Crazy Guy by Jeff Dalto
     
  6. Be the Change by Pamela Conway
     
  7. 5 Steps to Better Time Management by Kevin Thorn

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Course of the Week Highlight: Dress Code Etiquette, OSHA, and More! https://www.opensesame.com/site/blog/course-week-highlight-dress-code-etiquette-osha-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-dress-code-etiquette-osha-and-more/#respond Thu, 30 Jan 2014 00:00:00 +0000 /site/?p=2063 Need info about appropriate office attire, OSHA, or customer service? Our course of the week deals have you covered! This week, you’ll find great savings in the business skills, compliance & safety, and industry specific (construction, medical, restaurants, etc) categories. Don’t miss out on these awesome deals, available now through February 4th!     Business... Read more »

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Need info about appropriate office attire, OSHA, or customer service? Our course of the week deals have you covered! This week, you’ll find great savings in the business skills, compliance & safety, and industry specific (construction, medical, restaurants, etc) categories. Don’t miss out on these awesome deals, available now through February 4th!
 
 

Business Skills

Coach employees on appropriate office attire with this humorous course. The 75-minute course covers this sometimes sensitive subject in a fun, disarming way without lecturing to your staff. Employees will learn the basics of business professional, business casual, and why sweatpants don’t actually count as real clothes. Perfect for new employee training or as a refresher for current employees; get this course for only $10 through February 4.
 

Compliance & Safety

Equipe entry-level construction workers with critical knowledge through this course. You’ll learn the basics about what topics fall under OSHA’s umbrella, how OSHA operates to protect both workers and employers, and how you personally can benefit from knowing OSHA’s standards. Employees will learn the basics on such topics as: electrical safety, scaffolds, cranes, personal protective equipment, fall protection and more—all for only $55.
 

Industry Specific (Construction, Medical, Restaurants, etc)

Win customer trust with this customer service course designed for bank tellers by Brad Worthley. Tellers will be instructed in the type of questions to ask to get to the root of customer concerns in order to better address their needs. Additionally, learners will develop a personal action plan to track progress. Purchase this course for your employees for only $5.80/user through February 4. All deals run through February 4th, so get started today! Discounts will show up at checkout.
 

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Learn a New Skill: Public Speaking Like the Pros https://www.opensesame.com/site/blog/learn-new-skill-public-speaking-pros/ https://www.opensesame.com/site/blog/learn-new-skill-public-speaking-pros/#respond Wed, 29 Jan 2014 00:00:00 +0000 /site/?p=2064 This is the season of award shows—the Grammys, Oscars, Tonys. Some celebrities manage to make their award acceptance speeches sound both spontaneous and smooth, while others clearly struggle with unscripted public speaking. While you may not be up for an Oscar, you may be nominated for an award at some point in your career and... Read more »

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This is the season of award shows—the Grammys, Oscars, Tonys. Some celebrities manage to make their award acceptance speeches sound both spontaneous and smooth, while others clearly struggle with unscripted public speaking. While you may not be up for an Oscar, you may be nominated for an award at some point in your career and be called upon to make your very own acceptance speech or give a talk to your company. This is the time to tackle your reservations (or downright fears) about public speaking!
 
What is the secret behind convincing, powerful, and effective speeches? The key lies in the careful development of an effective message, and a well-rehearsed delivery. While nothing beats experience in front of an audience, learning about the components of an effective presentation and what goes into one is a great means to immediately bolster your abilities. Here’s all you need to start preparing and giving great presentations:

Preparation and Design

The preparation and design stage is key for setting up the foundation of your presentation. It is integral to determine the context of your presentation; who your audience is and under what conditions you are speaking to them. Through careful analysis and structuring, you can hone a message that will drive your points home and engage your specific audience. Here are some great courses to get you started:
 

Delivery

You lose a lot of credibility and your message can suffer when your speech is overshadowed by nervousness and mis-speaking. You want to speak in a strong, clear, and charismatic way to drive your message home. Here are some courses to help you gain that “aura” of a powerful speech:
 

Tools and Aids

Effective presentations are delivered through equally effective and appropriate mediums. Resources such as Powerpoint presentations, physical props, and other various visual aids can be very beneficial for drawing an audience into your presentation. These courses are a great way to get familiar with Powerpoint and other tools and how to use them in a presentation:
 
Overall, your ability to speak and present effectively comes down to practice. You need to know your stuff. Take some time to familiarize yourself with what makes an effective presentation and then go out and execute. And, remember, be confident in your message and ability.
 
(Image source: Grant via flickr)
 

This post is the fifth in our “Learn a New Skill in 2014” series. Stay tuned to our blog or sign-up to receive a weekly digest of the posts. Digest emails will be sent out each Friday. 

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Office Feel Like a Boxing Match? Try Our Conflict Resolution Techniques https://www.opensesame.com/site/blog/office-feel-boxing-match-try-our-conflict-resolution-techniques/ https://www.opensesame.com/site/blog/office-feel-boxing-match-try-our-conflict-resolution-techniques/#respond Tue, 28 Jan 2014 23:39:11 +0000 /site/?p=2065 As an open workspace, we are very conscious at OpenSesame about the importance of conflict resolution in the workplace. In our office, there are no walls to whisper behind when frustrated by a colleague or offices to hide in when trying to avoid a difficult conversation. Our employees need to be able to address issues... Read more »

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As an open workspace, we are very conscious at OpenSesame about the importance of conflict resolution in the workplace. In our office, there are no walls to whisper behind when frustrated by a colleague or offices to hide in when trying to avoid a difficult conversation. Our employees need to be able to address issues as soon as they arise, and as a result have become very skilled in conflict resolution techniques.

In this installment of the “Learn a New Skill in 2014” series, I’ll share some of the conflict resolutions skills that can help you both in the workplace and at home. Before getting to the solutions, however, we first need to understand some of the common reasons for conflict.

Common Roots of Conflict

Have you ever watched a movie and gotten the feeling of déjà vu—that the plot line was just a bit too familiar? Most movies are elaborations of just a few basic plots—love, loss, revenge, etc. In many ways, office conflicts are similar. The manifestations of the issues may be unique to a situation, but there are several common roots of conflict in the workplace. I’ve identified four common causes of conflict I see most often in the workplace:

  • Unclear or unmet expectations (e.g. lack of understanding around job or project roles)
  • Disparate personalities or work habits (e.g. quick decisions vs. researching options)
  • Competition for resources (e.g. lack of budget can cause cutbacks in certain areas)
  • Differences in status (e.g. unequal or perception of unequal treatment due to titles)
  • Personal concerns (e.g. going through a divorce, didn’t get enough sleep)

Taking the time to examine the root of your frustration can help you determine the best course of action to resolve the conflict. To start, explore what triggered the conflict. Was it the topic of discussion or the way the other person was communicating with you? Does being at home make you less or more frustrated about the issue? When talking about the conflict with friends, do you focus on the problem or the person? Asking these questions can help narrow down the root of the conflict and what ultimately needs to be addressed.

Conflict Resolution Techniques

The two greatest enemies to conflict resolutions are ignoring the issue and resorting to some type of violence (yelling, sabotage, or even physical). Sticking your head in the sand or resorting to violence often results in more stress which can exacerbate the original issue until it can no longer be resolved easily. The first step for successful conflict resolution in the workplace is to create an open environment where discussion and mediation are encouraged. Employees will then be more likely to use appropriate conflict resolution techniques.

When having a dialogue about the conflict, use the following tips:

  • Use “I” statements and avoid placing blame on others. This is not a time for interpretations and assumptions. Statements like “You always…” will only put the individual on the defensive.
     
  • Ask the person to clarify the intent of their comment or action and whether they understood you. Explore what the other person would ideally like to be the result of the conflict.
     
  • State both what you do and do not want in the outcome. This ensures the other party understands your needs clearly.

If the person is upset no matter what techniques you use, it may be a personality issue. In this case, utilizing a third party as a mediator can have good results. If you took our advice on the first step, then your employees will be comfortable inviting a mediator in to address some of these more difficult issues.

Ultimately, successful conflict resolution in the workplace comes down to clear, professional communication based on a true understanding of the root of the problem. Who knows? Maybe you’ll find conflict may even turn out to be a good thing in the end.

This post is the fourth in our “Learn a New Skill in 2014” series. Stay tuned to our blog.

Image Credit: USMC Archives via Flickr

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Learn a New Skill: 10 Small-Business SEO Tips https://www.opensesame.com/site/blog/learn-new-skill-10-small-business-seo-tips/ https://www.opensesame.com/site/blog/learn-new-skill-10-small-business-seo-tips/#respond Mon, 27 Jan 2014 18:04:57 +0000 /site/?p=2066 If you’re a small business owner, I’m willing to bet that a good amount of your business comes from short-term marketing promotions along with word of mouth referrals because hey… you are very good at what you do. Word of mouth marketing is an extremely effective strategy, but it comes with one very big limitation.... Read more »

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If you’re a small business owner, I’m willing to bet that a good amount of your business comes from short-term marketing promotions along with word of mouth referrals because hey… you are very good at what you do. Word of mouth marketing is an extremely effective strategy, but it comes with one very big limitation. You don’t have much control over it, and it can be difficult to measure. You could pay for leads, but last time I checked, $25 per lead was a little expensive when there is no guarantee that the lead will even convert. Most marketing strategies require a specific dollar amount to be invested with the hope that you earn a return on that investment with a ratio over 1. In other words, you just want to make more money than you spent.

Local SEO (Search Engine Optimization) is something that I personally feel small businesses should be doing for one very important reason—it doesn’t necessarily require a lot of investment. The other often over-looked benefit is that SEO is a long-term play. So while it takes a little longer for the results to kick in, you’ll reap the fruits of your work for a very long time even if you aren’t actively putting any time into it down the road. If you are strapped for time and are generating a large enough amount of revenue to afford hiring a consultant, make sure you ask for references and contact those people. Ask about the candidate’s strategies and if the only thing you hear is about link building with directories, social media, and articles, I would implore you to move onto the next guy or gal.

Let’s say for purposes of our conversation that you want to do it yourself. Here are a few small business SEO tips that anyone can do:

  1. Keywords – Put yourself in the shoes of a potential customer; actually go to Google and make an exhaustive list of all of the different types of ways they might search to find someone like you. Take all of those terms and replace your city with one or two major cities that are adjacent to yours. This should double or triple your list. Take your list and run it through the Google keyword planner tool.

    All you need to do is sign in with a Google account, click the “Get search volume for a list of keywords or group them into ad groups” option, paste in your list, click the blue button at the bottom, and then click the download link in the upper right of the next page. Now you have a list of the most popular types of phrases your customers are searching for that you will want to help influence your messaging.
     

  2. Google Business Listing – If you have never seen this page, you may want to spend about 30 minutes to claim your listing and fill it out with the correct information. If you have operations in more than 1 city, I’d recommend creating a unique listing for each location.
     
  3. Organizations & Groups – Are you paying an annual fee or taking time out of your schedule to meet with a particular group? If so, make sure you get them to link to your website.
     
  4. Make Friends – Walk outside your door, look around for other small businesses and take some time to make new friends. With these partnerships, you can find innovative ways to link to each other via guest posts or offering relevant discounts. A good example might be a partnership between a crossfit gym and a chiropractor. A bad example might be a hair cutting salon and a restaurant.
     
  5. Local Press – If you have any events or newsworthy items like a remodeling or a charity drive, etc…contact your local city newspaper and pitch them the story. More than likely they will take it.
     
  6. Local Attractions – Take pictures of well-known places in your city and create an awesome page or blog post that talks about each of them. Examples might be amazing restaurants that were featured on a Food Network show, a hidden lookout point that gives you a view of the entire city, etc.
  7. Local Events – If there are local races, marathons, or other fun activities that will be hosted near your business location, talk about the best places to park and ways to avoid traffic. If you have a big parking lot, offer up your lot for those that sign up via a form on your site.
     
  8. Google Maps Street View – Take a look at your Google Maps street view images around your business. If the images are blurry or don’t show a good view of your building, go outside and take a nice picture to show on your Google Business listing page.
     
  9. Local Construction – Google Maps does not update their imagery often, so if you know of local construction going on, write about it and mention any street closures.
     
  10. Crime & Heroes – Are there any local crimes that you feel the public should be aware of and any local heroes that you might be able to interview?

You probably noticed that most of these small business search engine optimization tips are not centered around anything manipulative. Your blog will be one of your most powerful assets, so make sure everything you do is going to benefit others around you.

One final thought is to make sure you are tracking your data. If you haven’t signed up and implemented Google Analytics, make sure you go do that now because all of the SEO tips above will only be beneficial if you can measure the impact! 

This post is the third in our “Learn a New Skill in 2014” series. Check out our posts on finding your work/life balance and learning a new language

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Learning Resolutions: 5 Steps to Better Time Management https://www.opensesame.com/site/blog/learning-resolutions-5-steps-better-time-management/ https://www.opensesame.com/site/blog/learning-resolutions-5-steps-better-time-management/#respond Fri, 24 Jan 2014 00:00:00 +0000 /site/?p=2067 I often debate with myself if making resolutions are or should be part of my plan or is it more about tradition to randomly come up with a few things that I’m going to change or do differently. If it were part of my plan, I would have started ‘planning’ three months ago in order... Read more »

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I often debate with myself if making resolutions are or should be part of my plan or is it more about tradition to randomly come up with a few things that I’m going to change or do differently.

If it were part of my plan, I would have started ‘planning’ three months ago in order for these new changes to take effect on Jan 1. As an elearning designer/developer and independent contractor, it’s only smart business to plan in advance and to have a strategy going into a new year.

What fun is that really? Why break tradition? The fun in making New Year’s Resolutions is the random nature in how we only start to think about them the last week or so of the previous year. In all seriousness, these resolutions are supposed to help us get better at something or stop us from doing something that’s not been helpful. I know I can use all the help I can get.

For me it’s time management. Time is my vice. When I have too much of it I get overwhelmed by all that I want or need to do with this rare window of opportunity. When I have too little of it, I get overwhelmed with all that has to be done in that short window of time. What I need is balance. To aid in achieving this elusive balance are five resolutions I’ve decided on:

1. Notes/Log/Record: My old (current) method is a cross between a very crowded calendar, emails to myself, and a notebook/pad. Yet, I find myself duplicating notes over to a new day so I don’t lose them or recording notes in multiple places to then wonder if I completed a task. I’ve tried and failed at just about every digital note taking app or system and I’ve learned something – I’m an analog note taker. To my wonderment and joy, I’ve recently discovered a method that I really like. Bullet Journal is an analog note-taking system created by web designer, Ryder Carroll. If you’re an analog person like me, check it out. I even saved a Star Wars Moleskine to kick of the new year.

2. Build it to float: I’m always tinkering with new ideas, learning new software, and building mini prototypes. Yet, I’m not building out full examples of my ideas. Once I get the base idea out and I see that it “can” work, I let go with the satisfaction knowing that it works and may revisit if the need arises. The need rarely comes back. Essentially, I’m only building what I think would be a good looking boat, but never test it to see if it floats. It’s not about building more ideas as it is building the time and treating them as full projects to see if they can float.

3. Narrow Your Focus: I’m a creatively blessed person with a wandering imagination. While I’m blessed with artistic talents, often it feels like a creative curse. There is so much I’m interested in and want to pursue, yet there is literally not enough time in a day to learn everything. One day not long ago following a series of days with minimal sleep, I was exhausted, stressed, and overwhelmed when a very wise person told me, “You need to narrow your focus. You can’t do everything. Find what you like best and what motivates you and focus your efforts there.” Duh. Narrowing my focus requires me to fulfill #1 by logging and organizing tasks so that focus is… well, narrowed.

4. Say No to the Clutter: There are two kinds of clutter – the kind on your desk and the kind in your head. Saying no to desk clutter means to minimize and everything has a place. My mom used to have this rule of “touch it once” which means once you touch something put it where it belongs (laundry in basket, dishes in sink, finished magazines in bin, etc.). Simple things like after backing up my iPad, put the cable away. While de-cluttering may not have a direct impact on time management, my guess is someone has done some research that a less cluttered workspace fosters better focus and attitude. Here’s a great post on the Unclutterer site, which is a great resource on the subject of organization.

5. Learn Something. Anything: In this fast-paced Training & Development industry there are always new trends, practices, and technologies to keep up with, which can be overwhelming to stay relevant and competitive. I’m always learning something new whether it’s coding, testing out new software, visual design techniques or whatever I get in the mood for. All that is for my career. What about learning something new on the personal side? Sadly, I’ve not decided yet, but it’s a toss-up between wood carving, perfected gardening, and/or designer cake decorating. I’ve always wanted to make a NuggetHead cake.

Eat healthy, get regular exercise, sleep better, laugh more, play hard, and several more are what I consider goes on the default resolution list. The start of a new year can have its challenges, but the idea of a resolution is to start (or stop) something new with a renewed sense of purpose. Go. Learn something new!

Kevin Thorn is the Chief Nuggethead of NuggetHead Studioz where he creates and consults on learning, illustration, and training. 

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In Memory of Sean https://www.opensesame.com/site/blog/memory-sean/ https://www.opensesame.com/site/blog/memory-sean/#respond Thu, 23 Jan 2014 19:50:39 +0000 /site/?p=2068 We received news yesterday that one of our summer interns, Sean Keefer, passed away earlier this week. Sean was a freshman at George Washington University and has interned with OpenSesame on our development team since the summer of 2012. We are deeply saddened by this news, as Sean was a wonderful coworker and friend. In... Read more »

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We received news yesterday that one of our summer interns, Sean Keefer, passed away earlier this week. Sean was a freshman at George Washington University and has interned with OpenSesame on our development team since the summer of 2012. We are deeply saddened by this news, as Sean was a wonderful coworker and friend.

In the time Sean spent as an intern with us, he grew to be a talented web developer, well-respected by his peers and trusted with important projects. Much of the code he wrote is used today in running our customer service metrics. He came to our offices ready to work—after school, during breaks, even giving up most of his summers to contribute to our team. He helped train many of our other development interns and had a bright future as an engineer.

Our thoughts are with Sean’s family, his friends and those who had the pleasure, like we did, to experience his many talents and share in his happy moments.

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Course of the Week Highlight: Management, Spanish Language Learning, and More! https://www.opensesame.com/site/blog/course-week-highlight-management-leadership-spanish-language-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-management-leadership-spanish-language-and-more/#respond Thu, 23 Jan 2014 00:00:00 +0000 /site/?p=2069 Ready for another week of awesome elearning deals? We have a stellar lineup of discounts for you this week in the compliance & safety, business skills, and industry specific (construction, medical, restaurants, etc) categories. Featured savings this week include courses on management and leadership, Spanish language learning for supervisors, and more!   Business Skills Leadership... Read more »

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Ready for another week of awesome elearning deals? We have a stellar lineup of discounts for you this week in the compliance & safety, business skills, and industry specific (construction, medical, restaurants, etc) categories. Featured savings this week include courses on management and leadership, Spanish language learning for supervisors, and more!
 

Business Skills

by ej4
Coach others to higher performance with this 10 course bundle. Using the Baldrige National Quality Program’s Criteria for Performance Excellence, you’ll learn the simple four-step process to becoming a better manager, as well as understand the relationship between leadership and power. Other topics included are how vision, mission, and value statements can be the first step toward improving your organization, how to conduct coaching conversations, motivating your employees, and leadership styles—all for only $21.50.
 

Compliance & Safety

Reduce work-related injuries with a well-designed safety and health program. Effective management of worker safety and health protection is a decisive factor in reducing the extent and the severity of work-related injuries and illnesses. This 30 minute course covers the four elements of an effective program, as well as the three methods to prevent and control workplace hazards. You’ll become familiar with worksite analysis and be able to understand safety and health training needs. Grab this course for 80% off, only $2.00, through January 28.
 

Industry Specific (Construction, Medical, Restaurants, etc)

Bridge the communication gap between English and Spanish-speaking coworkers with this course. The courses incorporate visual imagery, native speakers to hear proper pronunciation, reading exercises, cultural lessons, and interactive assessments to build your proficiency. You’ll be able to engage in small talk conversations and provide and obtain workplace-related info. You’ll compare and contrast U.S. cultural values to those of the Hispanic world in how they may relate to the workplace, by recognizing that cultures develop different patterns of interaction and identifying key values, such as family, time, naming system, respect for authority, and the Latino work ethic. Learn the basics for only $10, through January 28.
 
All deals run through January 28th, so get started today!
Discounts will show up at checkout.

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Learn a New Skill: Learn a New Language Without Leaving Home https://www.opensesame.com/site/blog/learn-new-skill-learn-language-without-leaving-home/ https://www.opensesame.com/site/blog/learn-new-skill-learn-language-without-leaving-home/#respond Wed, 22 Jan 2014 00:00:00 +0000 /site/?p=2070 Ideally, the best way to learn a foreign language is through immersion, for at least a year, in a foreign country where they speak the language. Unfortunately this is not a realistic option for most of us. Luckily, online language learning has come a long way in recent years. Online courses are helpful for beginners... Read more »

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Ideally, the best way to learn a foreign language is through immersion, for at least a year, in a foreign country where they speak the language. Unfortunately this is not a realistic option for most of us. Luckily, online language learning has come a long way in recent years. Online courses are helpful for beginners as the instructor has already chosen some of the best resources and combined them into specific learning paths. Plus, online resources are a fraction of the cost of immersion!

1) Self-Paced Language Courses

The most basic language courses are self-paced, which allows you to work wherever you want, whenever you want. These courses often provide interactivity with native-speaking voices, exercises with immediate feedback, and links to a large variety of web resources.

In addition to learning the basics through self-paced, general language courses, there are now more industry-specific courses called occupational language courses. Instead of learning the entire language, perhaps you need a starting point for a specific challenge. For example, a front desk person in the healthcare industry finds language challenges with Spanish-speaking patients. She isn’t interested in fluency-at least not yet-but wants to know a few Spanish phrases to gather information and comfort people coming to the clinic. Online resources and courses are now available to help her with this language need—specifically Pronto Spanish for the Medical Front Office. We also offer such practical specialized courses such as Pronto Spanish for Supervisors, Pronto Spanish for Police Officers, Pronto Spanish for Bank Tellers and many others.

2) Instructor-Led Courses

Many universities and community colleges offer their own online language courses. Instructor led courses generally have a set pace and more accountability with specific start and end dates, group discussions, and homework. These options are great for students who find more structure helps their learning. Many instructor-led online courses also now include occupational courses to help workers in a specific industry learn what they need for their job.

3) Supplementary Online Resources

What if you already have taken a language course, but you need practice? With the web, you now can find native Spanish speaking tutors, such as www.SpeakShop.com, to help you practice your language skills in the comfort of your own home. Need help with vocabulary and verb conjugations? Try the many language flashcard sets at www.quizlet.com or get instant grammar feedback at www.conjuguemos.com. You can also join language-learning communities online, such as LiveMocha or Duolingo.

Don’t forget one of the easiest and cheapest ways to “immerse” yourself: movies from the comfort of your own couch! Put in a DVD or Blu-ray and choose ‘Language’ or ‘Subtitles’ options for your selected language. Whatever you do, just enjoy the language learning experience and realize that language skills are keys to opening up many new doors.

Pronto Spanish Services, LLC was established in 2002 to assist adults in learning practical, conversational and occupational Spanish skills in order to communicate in the Spanish language in an enjoyable, relaxed, effective and efficient manner. Pronto Spanish is a leader in offering online, occupational Spanish courses for a variety of industries, as well as occupational and conversational Spanish workbooks, designed for an interactive, student-centered classroom learning experience.

This post is the second in our “Learn a New Skill in 2014” series. 

Image: Nicolas Raymond via flickr

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Learn a New Skill: Finding Your Ideal Work/Life Balance https://www.opensesame.com/site/blog/learn-new-skill-finding-your-ideal-worklife-balance/ https://www.opensesame.com/site/blog/learn-new-skill-finding-your-ideal-worklife-balance/#respond Tue, 21 Jan 2014 17:27:44 +0000 /site/?p=2071 How do YOU manage your work/life balance? If you don’t have a quick response, it might be time to take a closer look at your strategies. Today, I’ll focus on stress management and good communication as key components to a healthy work/life balance.   Stress Management For me, scheduling is key. I thrive on having... Read more »

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How do YOU manage your work/life balance? If you don’t have a quick response, it might be time to take a closer look at your strategies. Today, I’ll focus on stress management and good communication as key components to a healthy work/life balance.

 

Stress Management

For me, scheduling is key. I thrive on having a fully fleshed-out, full, comprehensive schedule. Personally, I prefer to use a physical calendar for everything non-work related—I have 3 whiteboards on my wall at home (one for the current week, one for the month, and one for various other notes)—and stick to my Google Calendar for everything work related. I update my monthly calendar and work calendar as events come up and spend time on Sunday night changing over my weekly calendar. I include everything, from social events and meetups to workouts and meal planning.

Having my week and month clearly planned out helps me manage stress more effectively. While balancing a very full work week with a social life and training for a triathlon and half marathon is daunting at times, I find I’m able to manage by making time for the little things that help me stay focused—cooking breakfast for myself every morning, going to yoga, playing with my cat.

If you struggle to manage your schedule and your stress levels, getting insight from one of our courses can help. “Stress Management – Staying Balanced Under Pressure,” “The Stress Management Bundle,” and “Stress Management – Simple, Effective Solutions” are great options.

Effective Communication

Another important aspect of your work/life balance is communication. Ensuring you communicate well with both those at work and those in your personal life is crucial. Be clear about how you need to balance your responsibilities with people at work. If you need to head out early, let your coworkers know as soon as you can. You don’t have to share everything in your personal life at work (and probably shouldn’t), but being considerate and giving basic explanations and notice goes a long way. There’s nothing wrong with having rules about work (no company related work on Saturdays or not-to-be-missed family dinner on Wednesday, for example), but make sure your coworkers know.

The same goes for those in your personal life. Let them know when you’re working late and can’t make happy hour or need someone else to run an errand that week. Hopefully your friends and family respect your work time and recognize that those obligations will take up large chunks of your day. I have run club on Tuesday and Wednesday nights and yoga on Friday; my coworkers know I have to leave at a certain time to make these activities, and my friends at my athletic activities know sometimes I have to miss when work is extra busy. As long as I communicate my plans, no one gets upset.

It can be hard to make time for or have to say no to those on both sides, professional and personal. Honing your communication skills can help; OpenSesame offers many courses on effective communication to help you get better at communicating with coworkers, customers, friends, and relatives.

Striking the Right Balance

It may take you some time to get the right balance between your personal and professional lives, but with a plan you can find the sweet spot. Manage your stress through scheduling and organization, and communicate your plan and how you balance your responsibilities with your coworkers and family/friends.

If you need more guidance or simply want to improve your own personal plan, check out these work/life balance courses. You’ll find dozens of courses to meet your needs!

What are your best strategies for balancing your work and home lives?

Image: Quinn Dombrowski via flickr

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Learn a New Skill in 2014 https://www.opensesame.com/site/blog/learn-new-skill-2014/ https://www.opensesame.com/site/blog/learn-new-skill-2014/#respond Mon, 20 Jan 2014 22:36:11 +0000 /site/?p=2072 Consider this—as little as 15 years ago, most of the work performed today didn’t exist. The rapid adoption of technology in the workplace has fundamentally changed the way business is conducted. Fear not my friend! There are number of traits and talents that transcend these dramatic shifts and continue to be in demand year after... Read more »

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Consider this—as little as 15 years ago, most of the work performed today didn’t exist. The rapid adoption of technology in the workplace has fundamentally changed the way business is conducted.

Fear not my friend! There are number of traits and talents that transcend these dramatic shifts and continue to be in demand year after year. By analyzing our most popular courses, we know they are professional skills employers are looking for and can help you focus on acquiring, or honing, these in-demand skills.

Over the next several weeks, we’ll be sharing tips from our many of our most popular courses to help you gain the most in-demand skills, including:

In addition to tips, the “Learn a New Skill” series will provide you with corresponding course recommendations to continue your skill building. No matter your industry or role, whether you’re looking for a job or happily employed, mastering these professional skills can be the key to success in your career. If you’ve promised yourself that 2014 will be the year you get that promotion or make that move, we’ve got the courses to get you there.

Skill you’re looking for not on the list? Let us know in the comments and we’ll be sure to work on a post for you!

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Learning Resolutions: Be the Change https://www.opensesame.com/site/blog/learning-resolutions-be-change/ https://www.opensesame.com/site/blog/learning-resolutions-be-change/#respond Fri, 17 Jan 2014 00:00:00 +0000 /site/?p=2073 I have long loved the famous quote attributed to Mahatma Gandhi: “Be the change you wish to see in the world.” What is it I want to change? The list is long and contains many noble pursuits, but the one I most lament is that here in the US we are not a culture of... Read more »

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I have long loved the famous quote attributed to Mahatma Gandhi: “Be the change you wish to see in the world.” What is it I want to change? The list is long and contains many noble pursuits, but the one I most lament is that here in the US we are not a culture of learners. From our struggles with revamping our national education system as we fall further and further behind other nations academically, to the reductions I see in corporate training budgets, to the meager amounts of time adult students now are willing or able to spend in training, the lack of value we place on learning is staggering. I bemoan it. I lament it. I criticize and rail against it as I try to sell and promote training tools and services. But, ultimately, I’ve come to realize, I embody it too.

This realization brought me to a standstill recently. When was the last time I carved out space in my schedule to attend a class or shut off Outlook and my phone for a few hours to do some self-paced learning online? How many webinars did I register for in 2013 and then fail to attend because something “more important” came up? I asked myself, “What is more important than my knowledge? What is more important than a smarter, wiser, more efficient version of me in the world?”

The answer should be nothing.

In 2014 I will begin to change our attitudes towards learning by changing myself. I will attend those webinars for which I register. I will take a class to learn a new skill or software program instead of muscling through on my own. I will block out time on my schedule to go through independent learning and to practice my fledgling skills. More than this, I will let others know I am doing these things and why in the hopes of demonstrating the value and the importance I place on learning. Because I do. Because we all should.

Pamela Conway has over 20 years of experience in the technical education field. A graduate of Purdue University, Pamela joined CompuWorks in 1991 as a technical writer and software trainer. After many years providing traditional classroom training and curriculum development, in 2000 she became part of CompuWorks’ management team concentrating on implementing new training modalities and planning training/support projects for Fortune 500 companies and government agencies. Connect with her on Twitter, Facebooks, and LinkedIn

 

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Course of the Week Highlight: HIPAA, HTML5, and more! https://www.opensesame.com/site/blog/course-week-highlight-hipaa-html5-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-hipaa-html5-and-more/#respond Thu, 16 Jan 2014 00:00:00 +0000 /site/?p=2074 We’re back with another round of great elearning deals for you this week! You’ll find savings on tech & software, compliance & safety, business skills, and industry specific (construction, medical, restaurants, etc) courses. This week’s deals include savings on interview skills, HTML5, HIPAA compliance, and more!    Business Skills Interrogators Bundle by Deliverers Nail every... Read more »

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We’re back with another round of great elearning deals for you this week! You’ll find savings on tech & software, compliance & safety, business skills, and industry specific (construction, medical, restaurants, etc) courses. This week’s deals include savings on interview skills, HTML5, HIPAA compliance, and more! 
 

Business Skills

Nail every interview, no matter what side of the table you sit on. These engaging courses are shot in an over-the-top cop-style drama, ensuring both a fun and educational experience. The bundle covers how to interview and evaluate candidates, salvage an interview that has gone off the rails, and how to negotiate—all for only $7

Compliance & Safety

Simple education on handwashing and hygiene can prevent your office from falling prey to the flu virus this season. This course is a steal year-round at $6/user, and covers everything from proper hand washing techniques, to the dangers of food borne illnesses, types of food contamination, and the role hygiene plays in preventing illness. 

Tech & Software

Ready to move beyond the basics? Webucator lets you dig into HTML5 with these 201-level courses. The 15-hour bundle includes courses on the new structural, semantic, and form tags, as well as how to use Canvas to create drawings directly in the browser. Throughout the course, you’ll learn about the current state of browser support for HTML5 and the theory behind all the changes that have been made. Expand your HTML knowledge for only $29.97, now through January 21. 

Industry Specific (Construction, Medical, Restaurants, etc)

An active flu season is all the more reason to refresh your healthcare staff (RNs and other healthcare professionals) on HIPAA law and how it applies to patient privacy. This 30-minute course discusses the elements of the privacy rule as it applies in a healthcare environment—only $4.50/user through January 21.
 
All deals run through January 21st, so get started today! Discounts will show up at checkout.
 

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Hitting the Road: Upcoming Learning and Development Conferences https://www.opensesame.com/site/blog/hitting-road-upcoming-learning-and-development-conferences/ https://www.opensesame.com/site/blog/hitting-road-upcoming-learning-and-development-conferences/#respond Wed, 15 Jan 2014 21:34:29 +0000 /site/?p=2075 This year OpenSesame is hitting the road to spread the word about our elearning marketplace. From California all the way to London, we are looking forward to seeing current customers and sellers in person, as well as getting to know many of you. Looking for some quality conferences to attend this season? Join us at... Read more »

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This year OpenSesame is hitting the road to spread the word about our elearning marketplace. From California all the way to London, we are looking forward to seeing current customers and sellers in person, as well as getting to know many of you.

Looking for some quality conferences to attend this season? Join us at these three upcoming events!

Learning Technologies UK
January 29-30
London, United Kingdom

Hailed as Europe’s leading learning and development conference, Learning Technologies UK sets a high bar in terms of conference quality. The two-day event includes more than 140 seminars, two exhibition halls packed with the latest learning technologies, and keynotes from the likes of Brian Solis and Beau Lotto.

Come visit us at booth 14 or schedule a time to chat with us while at the conference

KnowledgeAdvisors 2014 Analytics Symposium
March 3–5
San Francisco, CA

This year’s theme is “Talent & Learning Analytics: The Era of Data Driven Decision Making’. This 3-day event brings together some of the greatest minds in the world of learning and talent analytics to share their stories in measuring strategic learning programs.

  • Listen to learning leaders at Qualcomm, Grainger, Hilton, Accenture, Grant Thornton, PG&E and others.
  • Glean creative insights from research experts such as Kirkpatrick Partners, The ROI Institute and i4cp.
  • Learn more about KnowledgeAdvisors as it shares best practices on topics such as the ‘crawl, walk’ run’ approach to measurement, and Big Data for Learning.

We are very excited to be a sponsor for the KnowledgeAdvisors 2014 Analytics Symposium and invite you to join us at this insightful and fun event! 

Spring 2014 CLO Symposium
March 30–April 2
Dana Point, CA

Taking place on a bluff overlooking the Pacific ocean, this year’s Spring CLO Symposium is sure to be relaxing AND informative. This year’s theme, “Building Community: Learning’s Most Valuable Influence”, will focus on how to build long-lasting learning communities. The event will kick off with a keynote from Jonah Berger, author of “Why Things Catch On”, and continue with a collection of presentations and panels exploring our current communities and what they may look like in the future.

We are pleased to be a sponsor for this event and will be sure to provide you with more information on how we can connect as we get closer to the date!

Image Credit: Dell via Flickr

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Rolling Up Our Sleeves: OpenSesame Announces $8M in Additional Funding https://www.opensesame.com/site/blog/rolling-our-sleeves-opensesame-announces-8m-additional-funding/ https://www.opensesame.com/site/blog/rolling-our-sleeves-opensesame-announces-8m-additional-funding/#respond Tue, 14 Jan 2014 19:23:31 +0000 /site/?p=2076 At OpenSesame, we strive to make selling and purchasing elearning as simple as possible. We ourselves had experienced the challenges of accessing quality content—the lengthy negotiations, multiple year contracts, and complicated pricing—prompting us to launch OpenSesame more than two years ago. Since our launch, we have built a platform that dramatically reduces the time from... Read more »

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At OpenSesame, we strive to make selling and purchasing elearning as simple as possible. We ourselves had experienced the challenges of accessing quality content—the lengthy negotiations, multiple year contracts, and complicated pricing—prompting us to launch OpenSesame more than two years ago.

Since our launch, we have built a platform that dramatically reduces the time from need to training solution, with courses that are available instantly online, through email, or in any Learning Management System (LMS). We have helped large corporations eliminate elearning waste, paying only for the courses they use, and saving 40-50% in the process. Plus, we have grown our catalog to 20,000+ courses, making us the world’s largest source for elearning courses focused on employee training.

But there is still more work to be done.

We want to continue improving and growing OpenSesame, which is why are pleased to announce we recently raised $8 million in a Series A funding round, lead by Partech Ventures.

The additional funding will allow us to expand our sales, engineering and marketing teams to continue product improvements and execute on new product ideas that we plan to roll out in 2014. We are also excited to add Nicolas El Baze, General Partner at Partech Ventures, to our board. Nicolas brings both operational experience and international connections to the team.

The elearning market is growing at an exponential rate, even as training managers are expected to work with less and less budget. OpenSesame already provides a simple and affordable way to get the most from your elearning budget, without having to worry about a long-term commitment. This recent round of funding ensures we’ll only get better from here.

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Winter Work Weather Worries https://www.opensesame.com/site/blog/winter-work-weather-worries/ https://www.opensesame.com/site/blog/winter-work-weather-worries/#respond Mon, 13 Jan 2014 00:00:00 +0000 /site/?p=2077 The polar vortex may have subsided, but the questions and concerns it raised about how to stay safe while working in freezing conditions have not. We’ve covered hot work and staying safe in the heat and are now here to help you keep your cool (pun intended) while doing cold work. OpenSesame offers more than dozen... Read more »

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The polar vortex may have subsided, but the questions and concerns it raised about how to stay safe while working in freezing conditions have not. We’ve covered hot work and staying safe in the heat and are now here to help you keep your cool (pun intended) while doing cold work. OpenSesame offers more than dozen courses to keep you safe no matter what the winter weather throws at you!
 
 
 
 
By: Marcom
Price: $24.95
Duration: 30 minutes
Need good all around winter safety training? This course is for you! You’ll learn how to plan ahead for and identify potential hazards while avoiding dangerous situations that occur during the winter season.
 
By: SmartPros
Price: $27
Duration: 45 minutes
Nervous about getting to work in the snow? I know I am (and I’m on a bike!). With a focus on defensive driving techniques, vehicle maintenance, and potential hazards of varying weather patterns, this course will help you prepare for a wintery commute so you can make it to the office or job site safely.
 
By: Sollah
Price: $15
Duration: 8 minutes
If your job involved walking outdoors (whether you’re simply walking from the parking lot to your office or spending the whole day in the snow and ice), this course will prepare you for any winter walking situation. Note: it’s winter walking, not running. We recommend taking it slow!
 
By: ej4
Price: $4.99
Duration: 23 minutes
So your line of work requires you to be outside in cold weather. It’s smart to get wise to the hazards cold work can pose, including hypothermia and frostbite. This course will also teach you about personal protective equipment/clothing and cold injury related first aid.
 
By: TrainingToday
Price: $32
Duration: 28 minutes
If a cold related emergency occurred at your workplace, would you know how to respond? After training with this course, you will! You’ll learn not only the best response, but also how to identify hazards and prevent injury.
 
By: Vivid
Price: $20
Duration: 12 minutes
This OSHA certified course seeks to reduce the financial and personnel costs of personal injury caused by heat or cold illness and reduce the number of lost work days and amount of lost productivity. 
 
These are but a few of the courses offered on OpenSesame to train you and your employees on cold work and the dangers of winter weather. Want more options? Check out these other great courses: Cold StressSafety: Heat and Cold Stress Control ProceduresCold Stress: First Aid, Cold Stress for Employees, Cold Stress for Employers, Driving in Extreme Weather Conditions, and Master Driver: Extreme Weather Conditions.
 
How do you deal with winter weather as it impacts your job? Let us know in the comments!
 

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Learning Resolutions: Get Better as the Boss and the Wild and Crazy Guy https://www.opensesame.com/site/blog/learning-resolutions-get-better-boss-and-wild-and-crazy-guy/ https://www.opensesame.com/site/blog/learning-resolutions-get-better-boss-and-wild-and-crazy-guy/#respond Fri, 10 Jan 2014 19:54:52 +0000 /site/?p=2078 This year, I read Bruce, a biography of the musician Bruce Springsteen, and Born Standing Up, a memoir by comedian/actor Steve Martin. One thing that both Springsteen and Martin share throughout their careers is a seemingly endless desire to improve their craft and find the right “voice” at different points of their lives. For example,... Read more »

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This year, I read Bruce, a biography of the musician Bruce Springsteen, and Born Standing Up, a memoir by comedian/actor Steve Martin.

One thing that both Springsteen and Martin share throughout their careers is a seemingly endless desire to improve their craft and find the right “voice” at different points of their lives. For example, Springsteen started as a young kid impressed by Elvis Presley and The Beatles who picked up a guitar and practiced tirelessly, and then he went on to lead a popular regional band called Steel Mill, find his own voice as a solo artist for the Born to Run era, and continue to reinvent himself again and again for later records and tours. Martin went through a similar progression. He started off as more of a magician than a comedian, worked hard over the years to develop a comedy routine that was different than stuff he had heard before, and eventually went on to quit being a stand-up comedian at a point when acting appealed to him more.

Reading the books, I admired the hard work and diligence of both performers as they sought to get better at what they did. And it was a nice reminder for me to do the same thing at work. Because I do a lot of work training customers who have just adopted our learning management system (LMS), helping them learn to use the LMS and helping to give their training programs a direction, I’d like to do this as an elearning creator, a designer/facilitator of instructor-led training, and as a creator of performance support materials.

So that’s my resolution for this year. It’s really not a New Year’s Resolution per se, because I think it’s the kind of thing we have to keep reminding ourselves over and over again, but we’ll stick with it for this article anyway.

So what am I going to do to keep getting better? Nothing shockingly new, really—I’m just going to double-down on some of the stuff we all try to do all the time.

Keep up on developments in cognitive psychology—it’s a pretty exciting time in this field, and it seems like we’re learning more about how the brain learns all the time. I’m going to try to read some books, check out some periodicals, and catch some lectures. I’m even happy to notice that these stories seem to pop up quite a bit these days when I’m reading my daily news through sources like the NY Times and NPR.

Keep reading instructional design blogs—there are a lot of great ones out there. My favorite is probably Connie Malamed’s, but I’m a big fan of the blogs by Julie Dirksen and Cathy Moore, and I find lots of good stuff over at the Articulate website and at Don Clark’s “Big Dog Little Dog” site. Anyone out there have a blog recommendation they’d like to pass along to me?

Keep reading instructional design books—same idea as above. I’ve got a few by Dr. Ruth Colvin Clark in mind here, including her recent one about scenario-based learning, but I’m open for tips on this issue also.

Network more with other learning professionals—it wouldn’t hurt me to get out of the bubble a bit, spend some more time with others in the field, learn from what’s working well for them, and pick up some inspiration through osmosis. And I’m lucky to have several helpful friends in the field too, so I’m going to remember to pick their brains more often.

Create more (and better) performance support—I’d like to cut down on the amount of training I provide and instead create more performance support materials that people can refer to when they need to on the job.

Facilitate more informal learning—I’d also like to try to help create more environments in which people can learn from their coworkers and other people through conversations and online bulletin boards.

Keep learning the tools of my trade—I’d like to get better with the elearning tools I’m currently using and get to know some I’m using only a little or not at all. Storyline, I’m lookin’ at you, here.

Become a better instructor-led trainer—I do a lot of this, so I’m always looking for ways to make my delivery more effective.

Become a better designer of blended learning experiences—ideally, I’d like to roll up everything I listed above when I’m training new LMS customers to make the experience more fruitful for them: creating self-paced pre-training materials, leading in-person training sessions that incorporate multiple training formats, and sending customers off with even better performance support materials.

So, all told there’s nothing striking in my resolution, but I think it’s a good one. I’ll keep reminding myself of these goals throughout the year and will look to others in the industry for inspiration and lessons when I find myself in a little rut or on auto-pilot. It should be fun; I’m looking forward to it. I’m sure it won’t lead to the fame and fortune enjoyed by Misters Martin and Springsteen, but it will be rewarding for me and may even prove to be a good example for my two daughters as they wrap up their final year of high school and prepare for college.

Finally, I’d like to close by thanking the folks at OpenSesame and by wishing everyone a happy holiday season and a great new year. And if you’re making a learning resolution yourself, I hope it works out well for you. Cheers!

Jeff Dalto is an Instructional Designer and Trainer at Convergence Training. You can keep up with Jeff at the Convergence Training blog or on LinkedIn, Google+, Twitter, and Facebook.

 

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Course of the Week Highlight: Conflict Resolution, Employee Onboarding, and More! https://www.opensesame.com/site/blog/course-week-highlight-conflict-resolution-employee-onboarding-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-conflict-resolution-employee-onboarding-and-more/#respond Thu, 09 Jan 2014 00:00:00 +0000 /site/?p=2079 Ready for some awesome elearning deals? We’ve got great savings lined up for you this week in a variety of subjects from tech & software, compliance & safety, business skills, to industry specific (construction, medical, restaurants, etc). This week’s deals include savings on conflict resolution, employee onboarding, and more!  Business Skills Increasing Your Emotional Intelligence... Read more »

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Ready for some awesome elearning deals? We’ve got great savings lined up for you this week in a variety of subjects from tech & software, compliance & safety, business skills, to industry specific (construction, medical, restaurants, etc). This week’s deals include savings on conflict resolution, employee onboarding, and more! 

Business Skills

A must-buy for anyone in management, this bundle helps identify the emotions and reactions that impede the development of relationships in the workplace. This course includes a case study on real world applications of emotional intelligence. Become a better boss, colleague, parent, or friend with greater self-awareness and increased emotional intelligence—only $8 through January 14.

Compliance & Safety 

Meet the employee handbook of the 21st century—this bundle (featuring inline quizzes and simulations) includes courses on computer security, discrimination, federal employment laws, ethics, maintaining a drug and alcohol free workplace, and more. In just 2 hours, have your new hires up and running, or current employees’ annual HR training complete, with this bundle—only $27.30/user. 

Tech & Software

Design a PowerPoint presentation for the ages with some help from this course. Instructor Kelly Vandever will teach you the best ways to present your material to grab the audience’s attention and increase the likelihood they will retain the information. You’ll also learn what not to do when using PowerPoint! Available on both Android and Apple devices, this course is only $10 through January 14. 

Industry Specific (Construction, Medical, Restaurants, etc)

Conflicts are an expected reality of the workplace; however, they do not need to be disruptive. This course instructs employees in the five different types of conflict resolution styles to better deal with the diversity of strategies in the workplace. You’ll learn to identify the styles you tend toward when conflict arises. Avert costly delays resulting from employee conflicts for only $9/user, now through January 14.
 
All deals run through January 14th, so get started today!

Discounts will show up at checkout.

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Equality & Diversity: Still a Difficult Formula to Resolve for Many Organisations https://www.opensesame.com/site/blog/equality-diversity-still-difficult-formula-resolve-many-organisations/ https://www.opensesame.com/site/blog/equality-diversity-still-difficult-formula-resolve-many-organisations/#respond Wed, 08 Jan 2014 08:00:00 +0000 /site/?p=2080 Since becoming UK Law in October 2010, the Equality Act has received a great deal of press with recognisable discrimination cases in international football, sports media, healthcare, leisure and the police, to name but a few. Three years on, despite the equality and diversity debate being aired daily in TV news reports, newspaper articles, radio... Read more »

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Since becoming UK Law in October 2010, the Equality Act has received a great deal of press with recognisable discrimination cases in international football, sports media, healthcare, leisure and the police, to name but a few.

Three years on, despite the equality and diversity debate being aired daily in TV news reports, newspaper articles, radio broadcasts, it seems that many organisations still haven’t got the message that getting these practices wrong damages business, devalues employees, isolates customers and is costly in terms of legal cases and tribunals—and is illegal when discrimination is proven to have occurred.

Whether we view the UK’s Equality Act 2010 as “red tape” or “burdensome legislation”, the fact is it is now established as a landmark piece of UK Law for how organisations of any size act with “fairness” in their employment of people and the services they provide. Prior to the Equality Act we were faced with multiple and disparate pieces of legislation—each stand-alone Act dealing with individual elements or “strands” of equality and diversity. The Equality Act has certainly served the purpose of consolidating, clarifying and stabilising equality and diversity laws into a single more consistent Act. UK Case Law will hone the Act still further to cement it as a truly international benchmark in the global business world.

Established in 2002 as a specialist business, Equality Matters provides consultancy and training for organisations large and small to embed equality and diversity in policies, procedures, business practices and people development. What we have witnessed over the past three years since the Equality Act 2010 became law is a tangible divide between large organisations and typical SME’s (Small & Medium Enterprise). 

Discussions with our many clients have shown that large, corporate businesses generally have the budget and resources to embed equality and diversity “best practice” through training and consultancy. Many are seeing the positive effect of this investment right to the bottom line. In comparison, our consultations have highlighted that many SME businesses might have some apathy or ignorance of the law, or simply don’t have the budget, bandwidth or tools to ensure their businesses are inclusive and avoid discrimination in the employment and the services they offer. 

Furthermore, we’ve spoken with legal advisors who, not surprisingly, confirm that it is typical for a SME type businesses to call on their legal services only at the point when a case of discrimination threatens. This seems to suggest the SME business sector in particular is rather badly served with comprehensive, affordable, agile and appropriate training packages that can be implemented to understand and apply good equality and diversity.

Equality Matters’ answer to this challenge has been to create “The Difference is You” equality and diversity training programme, placing the emphasis that diversity change and compliance is in the hands of us all as individuals. Our training products can be used to train staff in large or small groups, induction, refresher training etc. Equally, the training is suitable for any size of organisation, UK or International, in the public or private sector.

We’ve encountered international companies who employ people and provide services in the UK. As such, these companies can often overlook their need to comply with UK Laws and the Equality Act 2010. Cases have been raised against global brands, such as Microsoft, for failing to comply.

Our “The Difference is You” programme in SCORM elearning format is modular and structured in its two parts: “Understanding Diversity” and “Applying Diversity”.

In choosing Equality Matters courses via OpenSesame the benefits will be:

  • Comprehensive training that covers the equality & diversity landscape through “Understanding Diversity” and “Applying Diversity.”
  • Alignment to the Equality Act 2010 with all potential forms of discrimination covered and important terms such as “Protected Characteristics” explored in detail.
  • Embedding key principles of difference, respect and fairness.
  • Embedding clear awareness of the social, legal and business cases.
  • Realistic examples so that the user can see how things work in a familiar environment, at work or outside of work.
  • Can be deployed to organisational LMS or training systems.
  • 12 months to launch the course from date of purchase and 12 months to complete the course once launched.

The Difference is You training experience is augmented by video introduction and audio narration throughout by the UK TV (Red Dwarf, Coronation Street) and UK Radio (BBC 6 Music) personality Craig Charles as our Ambassador. For more information, visit the Equality Matters profile on OpenSesame.

Chris Pearson is Managing Director at UK based Equality Matters. Through our consultative process of understanding our customers aims to fully embrace equality & diversity change in their organisations, we set a course to being a specialist and wholly dedicated provider of equality & diversity “change” solutions. Our “The Difference is You” programme is comprehensive in ensuring managers and staff understand the equality & diversity landscape and its influences and in turn know how to act to avoid discrimination and the damaging impact on individuals and the organisation. If you are seeking a training and consultancy partner who will deliver on agility and consistency, with options to deliver training to meet your preferred style and with an impressive return on investment then Equality Matters should be your partner of choice. Connect with Chris on Facebook, Twitter, LinkedIn, and YouTube

Image: Judy van der Velden via flickr

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Get Healthy in 2014: 80% off the “Wellness Works” Bundle https://www.opensesame.com/site/blog/get-healthy-2014-80-wellness-works-bundle/ https://www.opensesame.com/site/blog/get-healthy-2014-80-wellness-works-bundle/#respond Tue, 07 Jan 2014 20:50:08 +0000 /site/?p=2081 For 2014, you’re determined to be healthier—not just get fit, not just eat right, but the whole kit and kaboodle. And we’re proud of you for taking this first step. But where to start? There are many factors involved with achieving a healthy lifestyle: exercise, eating right, emotional support and a positive mindset, to name... Read more »

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For 2014, you’re determined to be healthier—not just get fit, not just eat right, but the whole kit and kaboodle. And we’re proud of you for taking this first step.

But where to start?

There are many factors involved with achieving a healthy lifestyle: exercise, eating right, emotional support and a positive mindset, to name a few. To create a successful health program for yourself or your employees, you must address all of these factors concurrently. Fortunately, we’ve got the ultimate tool to start you on your health quest.

From now through January 17, Maestro is offering its comprehensive “Wellness Works” bundle for 80% off. The bundle, typically priced at $395.60, includes 10 courses and more than three hours of training. Plus, the bundle is available for only $73.92.

Designed by fitness, nutrition and exercise experts, the Wellness Works bundle aims to teach, motivate and inspire your employees. Some of the topics covered include: 

  • How to take action and prepare for challenges
  • Effects of different types of eating practices
  • Tips to easy stress
  • How to get a good night’s rest
  • Tying all the elements together into a plan of attack
  • And more!

The courses included in the Wellness Works bundle are in a presentation format with clear audio narration. Additionally, the courses have accessibility features and inline quizzes to ensure that people who take this course clearly understand the steps necessary to achieve their wellness goals.

Promoting a comprehensive wellness education program at your company can not only reduce the number of days lost to physical illness, but improve employee morale and minimize stress-related productivity losses.

Take advantage of this incredible offer, now through January 17, and kickstart your employee wellness program in 2014.

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eLearning in the Real World: Rising to Meet the Challenge of a Global Workforce https://www.opensesame.com/site/blog/elearning-real-world-rising-meet-challenge-global-workforce/ https://www.opensesame.com/site/blog/elearning-real-world-rising-meet-challenge-global-workforce/#respond Mon, 06 Jan 2014 20:10:14 +0000 /site/?p=2082 When a top five Fortune 500 company set out to elevate its internal performance by ensuring strong core skills for new hires, Technology Transfer Services was up to the task of creating a large pool of global-ready training resources. Our company was identified as the prime training vendor—tasked to coordinate project delivery, help design visual... Read more »

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When a top five Fortune 500 company set out to elevate its internal performance by ensuring strong core skills for new hires, Technology Transfer Services was up to the task of creating a large pool of global-ready training resources. Our company was identified as the prime training vendor—tasked to coordinate project delivery, help design visual guides and instructions, and to provide software training—all on top of producing a bulk of the training material, including approximately 160 elearning modules.

The project was conceived due in large part to the current shortage in skilled tradespeople, resulting from an aging workforce and the shifting of learning expectations that is anticipated with the new incoming tech-savvy generation. A large of number of the experienced workforce is at or rapidly nearing retirement age, which necessitated a method to accelerate and scale training. Traditional means of training, including hands-on, on-the-job, self-study, etc., are proven to work; however, they are both time consuming and expensive. The inclusion of elearning modules in the project allowed new trainees to quickly and efficiently absorb the knowledge base required to hit the ground running and maximize productivity.

The new generation of worker is accustomed to a world of multi-tasking and instant gratification from recent advancements in mobile device technology and from the advent of social media. Traditional means of training do not leverage these new technologies and are not adequate by themselves to facilitate learning for Generations Y and Z, which form most of the new incoming workforce. These generations require a new methodology to training where technology is embraced to maintain engagement and facilitate the learning process. eLearning, in conjunction with other methods of training, formed a blended learning approach that our client was excited to execute.

The project is in the process of being rolled out all around the globe and the initial results are encouraging. So encouraging, in fact, that TTS continues to provide support for the client’s learning management system (LMS) and ongoing quality assurance and control. By adding elearning as a core method for delivering its employee training, the client is now able to provide consistent and effective training to their locations across the world.

John Hopkins, BSME, is a consultant for Technology Transfer Services with experience in blended learning and process improvement techniques.

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Learning Resolutions: Be Better, Not Right https://www.opensesame.com/site/blog/learning-resolutions-be-better-not-right/ https://www.opensesame.com/site/blog/learning-resolutions-be-better-not-right/#respond Fri, 03 Jan 2014 00:00:00 +0000 /site/?p=2083 A while ago a friend of mine, the crazy smart Karl Fast, tweeted: User experience design is not about right vs. wrong, it’s about better vs. worse. Ask yourself “is this better” instead of “is this right.”   When I talked to him about it further, the distinction was this: “Right” is based on expertise (if... Read more »

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A while ago a friend of mine, the crazy smart Karl Fast, tweeted:

User experience design is not about right vs. wrong, it’s about better vs. worse. Ask yourself “is this better” instead of “is this right.”  

When I talked to him about it further, the distinction was this:

“Right” is based on expertise (if I’m an expert, I should know the “right” answer to a design problem), but it’s really fragile. If I make a recommendation about how an elearning course should be designed, and I’m wrong, that calls into question my level of expertise and knowledge, and a client could blame me for not being right. If you have a vested stake in being “right,” you will get defensive if somebody tries to suggest you are wrong.

“Better” is less fragile. Basically, you would try out an idea, and then see what works and what doesn’t. Then you keep what’s better, and change or remove what’s not. When you design this way, nobody has be defensive, and nobody’s reputation is at stake. You try some things, see how they work, and adjust.

I love this. I think this is really important.

The trick is to have a work process and a culture that supports this kind of thing. This is quick and dirty prototypes rather than massive design documents. This is rapid user testing rather than waiting for big rollouts to see how users react. This is making sure people feel safe to try things, and ensuring that feedback is swift and non-judgmental. It can be a big change, but the results could be amazing.

Julie Dirksen is an instructional designer and consultant, and the author of Design For How People Learn. Keep up with her on Usable Learning and on Twitter

 

 

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Beware the Seduction of Technology https://www.opensesame.com/site/blog/beware-seduction-technology/ https://www.opensesame.com/site/blog/beware-seduction-technology/#respond Thu, 02 Jan 2014 00:00:00 +0000 /site/?p=2084 Human communication can be broadly defined as the sharing of experience or the creation of meaning between two or more people (Tubbs & Moss, 2008). Moreover, our ability to make meaning through the use of signs and symbols (images) is what makes human communication so unique. Nonverbal communication, by which more than 60% of social... Read more »

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Human communication can be broadly defined as the sharing of experience or the creation of meaning between two or more people (Tubbs & Moss, 2008). Moreover, our ability to make meaning through the use of signs and symbols (images) is what makes human communication so unique. Nonverbal communication, by which more than 60% of social meaning is transmitted (Burgoon, Buller & Woodall, 1989), is essentially unspoken communication. This demands a growing pedagogy for elearning instructional designers to teach using nonverbal communication, ‘learn by doing,’ discovery learning, peer to peer learning, and ‘problem solving’ to improve the learning experience.

Learning is thus a process of creating understanding. In English in Urban Schools, Kress, Jewitt, Bourne, Franks, Hardcastle, Jones and Read (2005) define the term ‘mode’ as ‘culturally shaped resources for making meaning.’ They go on to define multimodality by the ‘presence and use of a multiplicity of modes.’ Instructional designers are motivated to use multimedia to meet the learning needs of their audience, to help the learner to access and process learning. However, it is important to ensure that ‘the means justify the end’ to avoid the seduction of technology and the use of tools simply because they exist. If not checked, this can result in the building of overly complex interventions, which add little to the process of knowledge transfer.

In the book Enterprise Games, award-winning CIO Michael Hugos describes how feedback systems and dashboards that resemble Massively Multiplayer Online (MMO) games such as World of Warcraft can be used to increase the corporation’s agility. He explains that the human brain is able to absorb large amounts of information through images, sounds, and colours, like the dashboards in games such as ‘World of Warcraft,’ as an alternative to written reports. Whilst impressive, it has to be asked, how many elearning programmes demand such complexity? Sure, a virtual environment will teach an engineer to turn-off a valve at a given point in a process. However, a line of text with a photograph may achieve the same knowledge transfer much more simply.

Modern society craves for entertainment, and gamification has its place as a valuable learning tool. Conversely, were gamification to be used inappropriately, it could desensitize the recipient to the reality of the subject and the consequence that may result. As I have already established, shared modes of discourse infers multiple modes of communication, which when used selectively by an instructional designer, create immediate understanding and convey long term memory transfer.

Malcolm Bland has been at the forefront of the designed and developed technology enabled solutions for more than 20 years. He is the founder of the learning solutions provider Timely Intervention Limited which provides elearning consultancy, solutions, and systems to major corporations. His client work has been acknowledged by numerous national and international awards. Connect with him on LinkedIn

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Hello from Our New Product Manager! https://www.opensesame.com/site/blog/hello-our-new-product-manager/ https://www.opensesame.com/site/blog/hello-our-new-product-manager/#respond Tue, 31 Dec 2013 20:30:06 +0000 /site/?p=2085 Hello! I’m Abby Miles, the new Product Manager for OpenSesame. With nearly a decade of experience in the training and software industry, I am really excited to join the OpenSesame team. My previous experience has perfectly prepared me to understand the OpenSesame business and our customers. I held multiple positions at an LMS company (learning... Read more »

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Hello! I’m Abby Miles, the new Product Manager for OpenSesame. With nearly a decade of experience in the training and software industry, I am really excited to join the OpenSesame team.

My previous experience has perfectly prepared me to understand the OpenSesame business and our customers. I held multiple positions at an LMS company (learning management system) – most recently as the product manager, but I also held past positions in marketing, training, project management and software implementation. While working in varied positions and building relationships with many trainers, I learned the challenges and the frustration of finding quality courseware that is both accessible and meets their curriculum needs.

Following my time working in training, I held a Project Manager role at another local tech company that developed a POS (Point of Sale) software. This role opened my eyes to the wide world of commerce in software and all aspects that can come into play.

I love working in technology and developing solutions that help solve our customers’ biggest headaches. OpenSesame is always looking for ways to simplify their solution while offering more and more capabilities.

My world outside of software consists of enjoying all of Oregon’s nature—spending time at the coast, in the desert and up in the mountains. My husband and I love gardening, camping, raising chickens and volunteering at our neighborhood farmer’s market. I’m a Portland native, fanatic Portland Trail Blazers fan and I love working in the growing tech industry in this beautiful city.

I look forward to getting to know you, our customers, and working with you and for you as the OpenSesame Product Manager!

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Top 10 Posts From 2013 https://www.opensesame.com/site/blog/top-10-posts-2013/ https://www.opensesame.com/site/blog/top-10-posts-2013/#respond Mon, 30 Dec 2013 17:33:02 +0000 /site/?p=2086 One of our goals this past year was to ramp up our blogging efforts, creating more quality content that covered industry topics, training news and improvements to the OpenSesame site. Since the beginning of the year, we’ve published more than 200 posts on everything from the updated GHS standards, to the best Mac productivity apps—even... Read more »

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One of our goals this past year was to ramp up our blogging efforts, creating more quality content that covered industry topics, training news and improvements to the OpenSesame site. Since the beginning of the year, we’ve published more than 200 posts on everything from the updated GHS standards, to the best Mac productivity apps—even the threat of a sriracha shortage.

We’ve learned a lot over the past year and we wanted to share the popular lessons with you. Whether you’re a long time reader or just getting started on our blog, check out our top ten blog posts from 2013.

1.  Top 100 Tools for Learning in 2013

Many of us use this time of year to clean out our digital closets in an effort to increase our productivity. Our top 100 learning tools post for 2013 (and 2014) shares popular apps to achieve help you achieve organization nirvana with tools for collaboration, education and communication.

2.  eLearning 101: How to Make an eLearning Course  

With the improvements in video and presentation technology, it has never been easier for subject matter experts to share their knowledge through elearning. If you are interested in building your own online training courses in 2014, this post shares the basics to get you started.

3.  How to Take Courses on OpenSesame

With OpenSesame, we make it simple to get starting using online training today. You can purchase and launch courses directly on our site, or upload the courses to your learning management system. Whichever way you chose, this post will guide you through the process.

4.  Sexual Harassment Training Requirements By State

Sexual harassment was a hot news item this year, particularly around the lawsuit against San Diego Mayor Bob Filner. In that particular case, Filner claimed the city was at fault for not providing him with the legally required training mandated by the state of California. As no two states our the same, our guide outlines the sexual harassment training requirements on a state-by-state basis.

5.  Restaurant Server Skills: Do Your Employees Have The Training They Need?

A small restaurant in Scottsdale, AZ made big headlines this year when Gordon Ramsay refused to continue assisting owners, Amy and Samy Bouzaglo, through his show “Kitchen Nightmares.” The restaurant had been through more than 100 employees in the course of the year, with owners claiming the servers didn’t have the experience they needed. While the Bouzaglo’s had many other issues, untrained employees is one they could have easily avoided with our post on restaurant server skills.

6.  Tools for Freelance Instructional Designers

Once you’ve read our “eLearning 101” post, you’re ready to move onto to actually building the courses. This tools posts shares both open and commercial products available to help with the various aspects of creating elearning courses.

7.  LMS vs LCMS vs CMS…changing one letter makes a big difference

Acronyms can always be a bit tricky, which is why we wrote this post clearing up three of the most common acronyms to elearning. In this post we cover the differences between a learning management system, a learning content management system and a content management system—and which option makes the most sense for you.

8.  The Twitter Top 100: Education Technology Must-Follows

If you have a goal to be more active in Twitter in 2014, we’ve got your starter kit right here. This posts provides short bios and links to the top “Twitterati” in the education techonology and training fields. Also check out our top 50 HR Twitter accounts to follow.

9.  5 Rules for Simple OSHA Ladder Safety

The Occupational Safety and Health Administration (OSHA) provides guidelines for ladder use. This posts distills their rules into their simplest parts: a list of 15 considerations that will help you understand the tedious OSHA guidelines, so that you can minimize the risk of an expensive incident.

10.  Three Ways to Use Online Training from OpenSesame: Online, via CourseCloud™ or in Your LMS

OpenSesame offers unprecedented flexibility in buying and using online training courses…and we’d like to tell you all about it!

Do you have a favorite post from 2013? Let us know in the comments!

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Learning Resolutions: Dealing with the Data Deluge https://www.opensesame.com/site/blog/learning-resolutions-dealing-data-deluge/ https://www.opensesame.com/site/blog/learning-resolutions-dealing-data-deluge/#respond Fri, 27 Dec 2013 00:00:00 +0000 /site/?p=2087 The volume, velocity, and variety of data available today provides learning professionals unprecedented opportunity to understand our users and impact our business. However, most of our industry’s analytics are still stuck in a mindset of delivering some flavor of “course completion” (scores, time on task, number of attempts, butts-in-seats). In 2014, I am committing to... Read more »

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The volume, velocity, and variety of data available today provides learning professionals unprecedented opportunity to understand our users and impact our business.

However, most of our industry’s analytics are still stuck in a mindset of delivering some flavor of “course completion” (scores, time on task, number of attempts, butts-in-seats).

In 2014, I am committing to using the data and tools available to better support users:

  • What business analytics are a white flag, signaling a potential opportunity to lend support? (Are we going there to assist?)
  • What common search queries are typically input to find key resources? (Are good resources tagged to appear in results?)
  • What webpages/resources are most visited (and which are avoided)? (Are we curating the best resources to put in the appropriate workspaces?)
  • What are the hot topics in the social streams? (Business analytics provide data- but do we have our ears to pick up the backstory to understand the culture that drives results? HT to Drucker)

You may have noticed that I listed these questions in terms of actions I should consider as a learning professional, rather than additional points of accountability for users (they already have plenty of those-called business results).

I have heard many of the concerns regarding big data in our industry and how it can potentially be misused. These concerns are not unfounded. However, I am actively committing to taking a positive view on the opportunity big data provides. I want to use available data streams so I might engage in more active and broad “dialog” with my users, with the goal of better understanding their needs and behaviors so I can work to support them more effectively.

Instead of focusing on how an organization might try to use analytics to hold employees more accountable, I want to use the data to hold myself more accountable to the actions I should be taking as a learning professional to make a profound impact on my users and the organization.

You can find more from David Glow on his Twitter feed @criticallearner, on his website: Business Critical Learning, or by connecting with him on LinkedIn.

 

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Happy Holidays from OpenSesame https://www.opensesame.com/site/blog/happy-holidays-opensesame-1/ https://www.opensesame.com/site/blog/happy-holidays-opensesame-1/#respond Thu, 26 Dec 2013 19:29:41 +0000 /site/?p=2088 2013 has been a great year for us here at OpenSesame. We've grown our catalog to more than 22,000 courses, expanded our weekly course deals, and will soon be adding a new subscription option. Of course, none of this would be possible without your support, and we thank you for your patronage. OpenSesame

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2013 has been a great year for us here at OpenSesame. We've grown our catalog to more than 22,000 courses, expanded our weekly course deals, and will soon be adding a new subscription option.

Of course, none of this would be possible without your support, and we thank you for your patronage.

happy holidays

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A Better Way to Buy eLearning: Introducing our “How to Buy” Guide https://www.opensesame.com/site/blog/better-way-buy-elearning-introducing-our-how-buy-guide/ https://www.opensesame.com/site/blog/better-way-buy-elearning-introducing-our-how-buy-guide/#respond Mon, 23 Dec 2013 16:49:52 +0000 /site/?p=2089 At OpenSesame, we strive to make buying elearning courses simple. Visitors to our site need to only click once to begin browsing our more than 22,000 courses, and can purchase seats directly from within our marketplace. In addition to our on-site buying options, OpenSesame provides several flexible purchasing programs ideal for the enterprise or small-to-medium... Read more »

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At OpenSesame, we strive to make buying elearning courses simple. Visitors to our site need to only click once to begin browsing our more than 22,000 courses, and can purchase seats directly from within our marketplace.

In addition to our on-site buying options, OpenSesame provides several flexible purchasing programs ideal for the enterprise or small-to-medium business. In conversations with our customers, we’ve found this an invaluable feature of our business that allows them to maximize their training budgets. Yet, we haven’t done a very good job highlighting this feature for new visitors to our site…till now.

It it with great pleasure I introduce you to our new “How To Buy” guide.

To begin, simply click the “How to Buy” option in the upper navigation bar. You will then see a screen with several options asking you to define your business need.

how to buy guide

Of course, you are welcome to browse all the options. If you are unsure of where you fit or need additional help choosing the best option for your business, feel free to contact us.

contact us

 

Once you click the “Learn More” button below any of the options, you will be provided with the purchasing programs we feel best suit that particular business size. Each program has information on how it works, as well as an option to get started on a particular program.

OpenSesame Plus

In addition to information on each purchasing program, we also provide guidance on how courses can be launched once purchased. Chose “I have an LMS” if your company already has a learning management system, or “No LMS” to learn how OpenSesame’s CourseCloud™ can help invite users to courses and track progress.

 

No LMS

 

Buying elearning courses shouldn’t require long-term commitments and weeks and weeks of negotiations. Our “How to Buy” guide seeks to provide as much transparency as possible around our programs and how they can benefit your business.

We’d love your feedback! Let us know what you think about the new guide and if it helped you select a program.

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Course of the Week Highlight: Demystify Windows 8, learn first aid and more! https://www.opensesame.com/site/blog/course-week-highlight-demystify-windows-8-learn-first-aid-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-demystify-windows-8-learn-first-aid-and-more/#respond Thu, 19 Dec 2013 01:23:24 +0000 /site/?p=2090 Looking for some last minute e learning deals before the holidays? Now through December 24, snag 70-80% off our Course of the Week deals in business skills, software and compliance. Start the new year off right with business training or keep your loved ones safe this holiday season with a basic first aid course, all... Read more »

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Looking for some last minute e learning deals before the holidays? Now through December 24, snag 70-80% off our Course of the Week deals in business skills, software and compliance. Start the new year off right with business training or keep your loved ones safe this holiday season with a basic first aid course, all included in this week’s savings.

 

Business Skills

Skillbuilder Business Success Skills
Develop key business skills required for professional success with this bundle from Success Associates. With more than 8 hours of training and 20 courses included, businesses can use this bundle to address skills gaps among employees and build better leaders—all for only $5.80.

Compliance & Safety

First Aid
Feel confident providing first aid in the office and at home with this course from Maestro. This lesson describes the signs of common medical emergencies and how to provide care until assistance arrives, all for only $4.40/user.

Technology & Software

Getting Started with Windows 8
Demystify Windows 8 with this 4 hour course from Class on Demand—only $8.70/user.  The comprehensive overview covers applications, working with files, and setting permissions. Additionally, the course includes lessons on Windows Media Player and parental controls.

 

All deals run through December 24.  Discounts will show up at checkout.

 

 

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Top 100 Tools for Learning in 2014 https://www.opensesame.com/site/blog/top-100-tools-learning-2014/ https://www.opensesame.com/site/blog/top-100-tools-learning-2014/#respond Wed, 18 Dec 2013 19:31:39 +0000 /site/?p=2091 We are big fans of online tools here at OpenSesame. Websites and apps help us connect with others, keep up with current events, learn new skills, as well as can inspire us to think big. Online tools for learning enable and empower us in ways never imagined, and thousands are being created every day. Last... Read more »

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We are big fans of online tools here at OpenSesame. Websites and apps help us connect with others, keep up with current events, learn new skills, as well as can inspire us to think big. Online tools for learning enable and empower us in ways never imagined, and thousands are being created every day.

Last year we covered the top 100 tools for learning in 2013 to help you achieve your goals. This year, we’ve expanded on that list to include 100 new tools that have made us more effective, made a splash or made us think. As there are few repeats, we encourage you to take advantage of ALL the tools we’ve mentioned in your personal and professional pursuits for 2014.

Learn Something New

  1. Google Scholar – Google takes on the likes of EbscoHost and LexisNexis. The narrowed search options include “Articles, including patents” and “Case law”. I feel smarter already.
  2. Anki – Create digital flashcards to help you study everything from physics to a new language.
  3. Cerego – As a memory management tool, Cerego builds personalized study plans based on your strengths and weaknesses to retain knowledge.
  4. Umano – No time to read but want to stay current on newsworthy events? Have popular articles read to you by trained voice actors.
  5. LifeHacker U – A collection of free online courses from top colleges and universities in the U.S.
  6. The Saylor Foundation – Similar to a college curriculum, you can take courses in an area of study at your own pace, resulting in a certificate of completion.
  7. OpenSesame – Marketplace for online training, now with 22,000+ courses.
  8. Google Helpouts – Get one-on-one appointments with experts for help on everything from cooking a turkey for the holidays, to how to shop for footwear.
  9. Coursera – Partnering with some of the top U.S. universities, Coursera offers MOOCs or massive open online courses for free.
  10. Flipboard – Beautiful tile layout makes browsing articles a visually-stunning experience.

Get Organized

  1. Pocket – A virtual pocket to save all those hilarious cat videos for later…after work.
  2. Mynd – It’s time the calendar got a makeover. See a complete picture of your day, including information on people you’ll be meeting with and even notes you’ll need for the appointments.
  3. trackthisforme – A data-lovers dream, this site can track anything you want—from your mood, to how many licks it takes to get to the center of a Tootsie Roll pop.
  4. SpiderOak – Securely store and sync your files across all of your devices.
  5. You Need a Budget – Money management has never looked so good.
  6. Slice – The must-have tool for avid online shoppers, Slice tracks orders, spending and price drops across all your online shopping sites.
  7. Ember – A visual scrapbook of ideas and inspiration. Simply snap a picture of a typography, ad or image you like to add it to projects.
  8. Tick – Get pats on the back for the work you do with this radical update of the to-do list.
  9. Fences – Messy desktops be gone!
  10. Trello – A virtual card-based project management tool that combines the best parts of a physical and cloud-based task list.

Get Inspired

  1. Inspiration Grid – Creative showcase of design, art, photography and more, updated daily.
  2. Instructables – The online mecca for everything DIY.
  3. Google Think Insights – The ultimate tool for marketers—trends, ad collections, sample objectives for any stage of a campaign and more.
  4. XMind – Struggle with explaining complex ideas? Mind mapping is a great tool for displaying your thoughts visually.
  5. HackDesign – Weekly design lessons sent to your inbox each week that can be taken at your own pace.
  6. Paper – Sketch out ideas easily on your iPad and share with your team or across the web.
  7. Pinterest – Remember tacking pictures of your favorite movie stars on your childhood bedroom walls? Pinterest is the grown-up version, with recipes and crafts virtually-pinned along side the movie stars.
  8. Coffitivity – Ambient coffee shop noises on-the-go to help increase productivity.
  9. Share a Story – Share your story or read others on this crowdsourced storytelling site.
  10. Upworthy – Rough day? Remind yourself of the good things in the world with this site of inspirational articles and videos.

Collaborate

  1. Honey – Avoid a flooded inbox and share links to articles or research all in one place.
  2. Popplet – A brainstorming tool the whole team can use to collaborate and elaborate.
  3. Google Hangouts – The video conference phone we were promised in the 90’s, but better.
  4. Doodle – Stop lengthy email exchanges on meeting times—send a Doodle poll instead!
  5. Quip – Edit and discuss documents in one place.
  6. Splitwise – Hate splitting the check? Share bills and IOUs to make sure everyone gets paid back.
  7. WhatsApp – Escape costly text messages with your overseas colleagues with this group-messaging app.
  8. Campfire – 37Signals group-messaging application that includes features like live image previews and conference calling.
  9. Box – Secure content-sharing that can be accessed from anywhere.
  10. Team Gantt – See your team’s project schedule in a visual format, with simple drag-and-drop functionality to shift timelines.

Outsource Busy Work

  1. IFTTT – Automated rules for your social networks—”If I post a blog, than share the post via Twitter and Facebook.”
  2. Reward Summit – Reward Summit tracks your credit card rewards programs so you never miss out on another dollar again.
  3. Seamless – Why call for delivery when there’s an app for that?
  4. Microworkers – This crowdsourced site is useful if you are looking to have many contributors (even from a specific region or timezone) collaborate on your goal.
  5. Mechanical Turk – Great for outsourcing de-duplication, data entry and moderation.
  6. oDesk – Find talent around the world, from web design to copywriting and everything in between.
  7. Exec – Simply enter your zip code to find a qualified house cleaner near you.
  8. Ruby Receptionists – Ruby is the smart and cheerful team of virtual receptionists trained to make a difference in your day.
  9. FancyHands – Pay a flat monthly fee rather than an hourly fee for help on your tasks.
  10. TaskUs – Outsourcing tool for companies needing content, data analysis and sales support.

Get Healthy

  1. The Walk – Get a piece of the story each time you walk.
  2. Moves – No gadgets necessary, Moves uses your smartphone to track your activity.
  3. Map My Fitness – Whether you choose a route from their database or create your own, MapMyFitness tracks your mileage, speed and activity level.
  4. Endomondo – Need some healthy competition to get you moving? Use Endomondo’s social tools to keep you motivated in your fitness goals.
  5. Tinke – Tinke expands on the typical fitness tracking to include heart rate, respiratory rate, even blood oxygen level.
  6. ShopWell – Created by dietitians, the app returns a score from 1 to 100 based on factors such as your age, gender, weight-loss goals, allergies and more.
  7. Fooducate – Be informed about the foods you purchase with grades regarding nutritional value and useful tidbits such as what minerals or nutrients a food includes.
  8. ChefTap – Import recipes from any site or blog and sync across your devices. Even has Pinterest integration!
  9. Jawbone Up – The latest contender in the fitness tracking market, the Up bracelet tracks daily activity, sleep habits, as well as alerts you when you’ve been idle too long.
  10. Sleepbot – Trash your old-school alarm and awake more naturally with the help of Sleepbot.

Feel Secure

  1. MyPermissions – See applications that have access to your personal data, as well as receive alerts when new apps are connected.
  2. Hotspot Shield – Prevent hackers from snooping on your computer when using public WiFi.
  3. DuckDuckGo – A private search engine that allows you to surf the web anonymously.
  4. Norton Identity Safe – Don’t be caught with a “1234” password. Norton Identify Safe helps you create strong passwords and then stores them for safe-keeping.
  5. StopDataMining – A directory of opt-out links to stop data brokers from selling your personal information.
  6. Silent Circle – Have to send sensitive information over the phone? This service encrypts phone calls and texts.
  7. Bitcoin – For those seeking financial options beyond traditional banks, BitCoin is an open-source, virtual currency.
  8. Burner – Posting an item to Craigslist but don’t want to give out your cell number? Burner creates temporary, disposable phone numbers.
  9. Synapster – Get rewarded for the data you create every day on the web.
  10. JustDeleteMe – Want to delete that old MySpace account but aren’t sure how? This site ranks sites based on ease of removal and provides links for deletion.

Learn a Language

  1. Duolingo – Free language education app that has a reading, writing and speaking component.
  2. LiveMocha – Practice makes perfect! Immerse yourself in a language by practicing with native speakers.
  3. Quizlet – Learn a new language by translating your Facebook news feed.
  4. The Mixxer – Teach others or come as a student to this global forum for language learners.
  5. italki – Require more personal attention? italki can connect you to an online language tutor.
  6. Verbling – Join live language classes taught by native speakers.
  7. Memrise – Earn points while you learn a new language, and compete against friends.
  8. Fluentify – 30-minute sessions with native speakers on your own schedule.
  9. BYKI – Engaging flash card interface that remembers how you learn and adjusts the cards accordingly.
  10. Forvo – Visiting a new country and need language assistance ASAP? Forvo is an online pronunciation guide with more than 2 million words.

Get to Know Others

  1. Skout – Meet new people by searching for users around your current location.
  2. Nextdoor – Find a babysitter or organized a neighborhood watch group with this private social network for small communities.
  3. MeetMe – Start a conversation with someone new.
  4. Path – Enjoy a small group of close friends? Path is the network for you.
  5. Active – Connect with fellow fitness buffs by searching upcoming events and connecting with others either on the forums or at the event itself.
  6. Volunteer Match – Meet good people while helping out a good cause.
  7. Reader’s Circle – Locate a book club near you and meet fellow book lovers.
  8. Meetup – Find people doing fun things near you – make professional connections and meet new friends.
  9. Yelp – Not just for reviewing restaurants, Yelpers can connect with fellow foodies and organize events to meet new people.
  10. LinkedIn Groups – For those looking to expand their professional network, LinkedIn groups provide a great way to learn more about a topic while engaging in conversation with potential connections.

Go On An Adventure

  1. TripIt – Keep track of all your travel in one place, as well as share your trips with family or fellow employees.
  2. touristeye – Guidebooks are so 2001. Touristeye helps you plan your trip in minutes, providing info on best places to visit and insider tips.
  3. WorldMate – WorldMate syncs travel notifications and changes to your phone and calendar so your itinerary is always up-to-date.
  4. HitList – Don’t let obscure holidays get in the way of your travel. Tell HitList where you want to go and they’ll tell you the best time to visit.
  5. FlightTrack – Real-time departures, delays, and gate numbers on zoomable maps for most flights worldwide. If your flight is cancelled, FlightTrack locates alternative flights.
  6. Rove – The digital travel journal for the wanderers of the 21st century.
  7. Hotel Tonight – If you’re in a pinch and need to book a hotel room, Hotel Tonight will show you what is available nearby and help you book all the way up until 2am.
  8. Glympse – Need to establish a meeting place in a strange city? Glympse allows you to share your geolocation with friends or colleagues, so they can see your real-time location on a map.
  9. HopStop – Door-to-door transit, walking, biking, taxi and car rental directions in over 300 cities.
  10. AirBnB – There’s no place like home, but AirBnB rentals are close. Enjoy a homey environment as opposed to a hotel when traveling.

If you’re already using any of the tools for learning listed above, let us know whether you think its been helpful in the comments. Have a favorite website or app we’ve missed? Share your own list in the comments!

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Athenasia Consulting Simplifies the Marketing Plan Process https://www.opensesame.com/site/blog/athenasia-consulting-simplifies-marketing-plan-process/ https://www.opensesame.com/site/blog/athenasia-consulting-simplifies-marketing-plan-process/#respond Tue, 17 Dec 2013 21:55:51 +0000 /site/?p=2092 I’m Laurent Timmermans, Founder and Managing Director of Athenasia Consulting Ltd based in Hong Kong. My company’s goal is to help entrepreneurs to start and grow their businesses. Writing a Marketing Plan Although I have a master’s degree in management with a major in marketing, I found it quite difficult to write my first marketing... Read more »

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I’m Laurent Timmermans, Founder and Managing Director of Athenasia Consulting Ltd based in Hong Kong. My company’s goal is to help entrepreneurs to start and grow their businesses.

Writing a Marketing Plan

Although I have a master’s degree in management with a major in marketing, I found it quite difficult to write my first marketing plan. Yes, we had talked about all the components at university, but no one ever explained how to actually write one. Which structure is best to use? How long should it be? How can you keep it simple, but complete enough?

Since then I have written dozens of plans and found a simple way of getting them done. I decided to share my method through “Marketing Plan Made Easy.” This online course is suitable for:

  • Entrepreneurs who have no prior experience with marketing
  • Marketing managers who are looking for a simple structure to create their plan

Course Structure

The course clarifies in a few minutes the concept of marketing and walks you through five steps to create and manage your plan:

  1. The first step looks at the context in which we are developing the plan.
  2. The second step covers a simple analysis.
  3. The third step explains defining a marketing strategy.
  4. The fourth step focuses on pure planning.
  5. The fifth step is about managing the plan.

The course walks you step-by-step in the process in less than an hour with the goal of having a well-structured plan at the end of the course.

The focus of this elearning course is on the plan and the structure itself. It’s not about special techniques or strategies, so do not expect social media or e-marketing training.

An Interesting Delivery

I think few people enjoy learning through lectures and classroom teaching. What I like about elearning is that you can really do something different. I always try to combine learning, coaching, and hands on. Athenasia courses let students work on their project while providing them with a framework, templates, knowledges and guidance.

Connect with me on LinkedIn and Twitter

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Learning Resolutions: Inject More Humor https://www.opensesame.com/site/blog/learning-resolutions-inject-more-humor/ https://www.opensesame.com/site/blog/learning-resolutions-inject-more-humor/#respond Fri, 13 Dec 2013 00:00:00 +0000 /site/?p=2093 Hello, and welcome to the end of the year! If you’re like me, then you’re already sick of New Year’s resolutions because they never seem to work out the way you want them to. For example, every year I hope to lose weight with the ultimate goal of becoming invisible, but it just hasn’t happened... Read more »

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Hello, and welcome to the end of the year! If you’re like me, then you’re already sick of New Year’s resolutions because they never seem to work out the way you want them to. For example, every year I hope to lose weight with the ultimate goal of becoming invisible, but it just hasn’t happened yet. And don’t even get me started on my 2011 resolution to command my very own helicopter army.

However, when it comes to our business, resolutions are a lot easier to come by. Our entire goal is to make learning as entertaining as possible, and there just so happen to be a ton of areas of education that could benefit from some humor. So here it is – our resolutions for 2014!

Take a Subject Literally Nobody Thought Could Be Made Funny and Make it Funny! We get a huge kick out of making something fun that nobody thought could ever be fun. In 2013 we created training programs on several topics, but the two least-likely topics ended up being ‘ethics’ and ‘dining.’ Seriously, we found a way to make conflicts-of-interest and napkin-folding hilarious. This year we’re shooting for something along the lines of tax law or selecting the right mattress, but we’ll take anything. We can do easy subjects like leadership and conflict resolution as well, but the more obscure ones are more personally rewarding. So hit us with your best shot!

Get Hit in the Face With a Pie for Charity! That one’s already in the works. We’ve contracted with a company to show how much fun it can be to donate to charity, and – spoiler alert! – there will be a pie involved. Plus a lot of other things. And you thought ‘donating to charity’ wasn’t entertaining!

Educate People In An Even Weirder Costume Than This Year! Some of our training is virtual, but some of it is good old-fashioned live, in-person stuff. This year, I just so happened to present change management solutions to a group of bankers while wearing a giant blue mohawk wig. (They asked me to, by the way.) Here’s hoping that you have an even more outlandish request!

Thanks for helping make 2013 our best year of business ever. We’ll look forward to entertaining you in 2014 as well. But be careful! You might accidentally learn something useful, too.

Jeff Havens is a keynote speaker, corporate trainer, and author of “Unleash Your Inner Tyrant!” who addresses leadership, generational issues, and other areas of professional development through a unique blend of content and entertainment. He has been a regular guest on Fox Business News and featured in CNBC, BusinessWeek, the Wall Street Journal, Training Magazine, and Bloomberg News. Connect with Jeff on Facebook, Twitter, and LinkedIn and check out Big Pow Training

 

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Course of the Week Highlight: Time Management, Sustainability, and More! https://www.opensesame.com/site/blog/course-week-highlight-time-management-sustainability-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-time-management-sustainability-and-more/#respond Thu, 12 Dec 2013 00:00:00 +0000 /site/?p=2094 Welcome back to our Course of the Week Highlight where we feature elearning deals from around OpenSesame! You’ll save on a variety of courses from tech & software, compliance & safety, business skills, to industry specific (construction, medical, restaurants, etc). This week’s deals include savings on time management, sustainability, and more!   Business Skills Effective... Read more »

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Welcome back to our Course of the Week Highlight where we feature elearning deals from around OpenSesame! You’ll save on a variety of courses from tech & software, compliance & safety, business skills, to industry specific (construction, medical, restaurants, etc). This week’s deals include savings on time management, sustainability, and more!

 

Business Skills

Often it may seem there isn’t enough time to do everything you need to do, leading to a build-up of stress. This course looks at the effective use of time and how to both prioritize work and allocate the right amount of time to activities. Time management skills are essential for every manager and team leader—learn now for only $7 through December 17.

Compliance & Safety

A sustainability plan should be developed within the context of the organization’s culture. This bundle presents the process and framework for developing a plan based on an analysis of your organization’s needs and resources. Methods for identifying the appropriate metrics and monitoring systems for a sustainability plan are also outlined—a steal for only $10 through December 17.

Tech & Software

This course gives attention to the knowledge, skills and resources managers need to design and maintain a company management information system. Through December 17th, receive training on topics such as business process, evaluating bidders, ethics, security, funding, and managing IT for only $30/user.

Industry Specific (Construction, Medical, Restaurants, etc)

Focused on the American gas market, this course covers everything you need to know about the key players, pricing structures, and more. Learn about the principles of supply and demand, risks to the market, how gas merchants profit, as well as why prices can be volatile—all for only $39 through December 17.
 
All deals run through December 17th, so get started today!
 
Discounts will show up at checkout.
 

Want to get our Course of the Week email?

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Survive the Holidays with eLearning Solutions to Common Problems https://www.opensesame.com/site/blog/survive-holidays-elearning-solutions-common-problems/ https://www.opensesame.com/site/blog/survive-holidays-elearning-solutions-common-problems/#respond Wed, 11 Dec 2013 00:00:00 +0000 /site/?p=2095 We’ve officially entered the holiday season, and while that may mean fun times with family and friends, great food, and many shopping trips, it can also spell disaster without the right precautions. Do you really know what you’re doing with string lights, or do you slap them up around the house and yard haphazardly? Is... Read more »

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We’ve officially entered the holiday season, and while that may mean fun times with family and friends, great food, and many shopping trips, it can also spell disaster without the right precautions. Do you really know what you’re doing with string lights, or do you slap them up around the house and yard haphazardly? Is your car ready to go over the river and through the woods (and possibly snow and ice!) to grandmother’s house for Christmas dinner? With these training courses, you’ll be ready to safely take on any challenge the holidays throw at you!
 
Situation: You drag the rickety old ladder out for its annual use of draping trees, bushes, and gutters in holiday lights and arranging giant blow-up Santa and his entourage on the roof.
Solution: Ladder Safety
 
Situation: A mess of cords is all you have left after hanging lights. Now, what plugs in where? Always beware unsafe extension cords!
 
Situation: Attending your company’s holiday party has you worried about whether proper standards of decorum will be observed.
 
Situation: Snow day! You navigate and clear the sidewalk to your elderly neighbors’ house to check in and deliver cookies.
 
Situation: You’re attending a holiday cookie exchange, but what can you bring when it seems like everyone these days is something free? You decide to avoid major allergens entirely and make cookies made solely out of chickpeas.
Solution: Food Allergies & Intolerance
 
Situation: You’re chosen to host the neighborhood holiday party! Congrats, you’re now responsible for 30 tipsy adults.
 
Situation: You light candles to make your house smell like the gingerbread you never got around to baking, but one enthusiastic wag too many against the coffee table by your hyped up pup could send your carpet up in flames.
 
Situation: The charity to which you annually donate is hosting a formal holiday brunch. Which fork is used for salad again?
 
Situation: Holiday dinner with the family requires you to drive hours through blizzard conditions; you’ll never hear the end of it from your great aunt if you miss this big family event! Watch out for black ice! 
Solution: Winter Driving
 
Situation: Surprise! Your kids are bickering again. Only 5 more hours till you can escape “are we there yet?” 
 
Situation: Every day you ask yourself why you moved so far north… Florida is sounding good right about now! 
Solution: Winter Safety
 
We want to hear your best tips for surving the holiday season—share your suggestions and stories in the comments! 

Image: State Farm via flickr

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4 Reasons eLearning is Perfect for Building Creative Skills https://www.opensesame.com/site/blog/4-reasons-elearning-perfect-building-creative-skills/ https://www.opensesame.com/site/blog/4-reasons-elearning-perfect-building-creative-skills/#respond Tue, 10 Dec 2013 00:00:00 +0000 /site/?p=2096 It seems counterintuitive at first glance: learning marketing and creative skills like copywriting or graphic design online? Don’t those skills need an in-person teacher? Not only is that not the case—it can actually be the opposite. Marketing and creative proficiency are actually perfect skills to acquire in an elearning environment. Here’s why: 1. You control... Read more »

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It seems counterintuitive at first glance: learning marketing and creative skills like copywriting or graphic design online? Don’t those skills need an in-person teacher?

Not only is that not the case—it can actually be the opposite. Marketing and creative proficiency are actually perfect skills to acquire in an elearning environment. Here’s why:

1. You control the speed of learning.

In a traditional classroom, the course speed is controlled solely by the instructor. If you ask the instructor for more time, you may hold up the entire class’ progress. Such an environment discourages students from seeking clarification that would further their own understanding of the topic. This is particularly true when teaching creative skills, such as design, photography, marketing or writing to name a few. A ticking clock does not really promote imagination and creativity.

In the online environment provided by elearning courses, you can learn at your own pace, stopping to revisit more challenging concepts as needed. This is especially helpful when learning a skill such as Photoshop or InDesign. Some aspects of these complicated programs may come easily, but others may require a bit more practice. eLearning allows you to take that practice time and enhance your overall understanding, with no ticking clock.

2. You choose your learning style.

Preferred learning styles vary from student to student. While most educators will attest to this statement, not many are able to differentiate their lessons in order to satisfy several learning styles. As a result, the vast majority of in-person classes are still geared toward a lecture format—one person talks and you listen.

Creative skills are often closely tied to an individual’s learning style, which means education formats must be varied in order to be effective. With elearning, you can adapt courses to your own learning style. Whether you prefer to take notes, focus on videos, focus on just audio or pause sessions for practice and application, you’re free to learn in the exact mode and method that works best for you.

This flexibility works well for more complicated marketing concepts like Google Adwords and search engine optimization. Both of these are crucial to the modern marketer’s arsenal, but are both fairly sophisticated skills that require an in-depth understanding.

Forcing someone to learn in a way that isn’t intuitive to them only slows down the process; whereas allowing them to learn in a way they prefer helps to increase both understanding and retention.

3. You get to practice in private.

One of the most intimidating elements of learning a new skill is having to demonstrate your level of mastery in public. In a traditional classroom, a teacher can call on you at random, forcing you to participate and provide a “demonstration” whether you are comfortable or not.

eLearning empowers the learner to determine when and how to implement what they learn. If you find picking up a skill in a course fairly quickly, you may opt to begin using it before the course is even over.

On the other hand, if you would prefer more practice, you can opt to implement it only when you’ve completed the course—or even after you’ve gone through the course a few times.

A skill like copywriting (writing for marketing or advertising) is a perfect example of this scenario. While there are basic fundamentals and tactics students will learn, it can take a bit of synthesizing and practicing to be able those strategies to write good copy.

A student who might not be ready when a teacher called on him or her in class could turn out to be a masterful copywriter if allowed to practice and implement the techniques on their own schedule.

4. You can deep-dive at will.

When teachers control the pace, they also control the content. This means that if a student wants to take time from the main course to identify and research real-world examples to help cement their learning…they can’t.

In an elearning environment, however, being able to do this is easier than ever. All a student has to do is pause the course and then open a new tab on their browser to begin searching for how new concepts have been applied. Even better, spellings, names and references are right there within the elearning course for a student to reference.

Learning social media marketing in a classroom might be useful, but it’s very much practiced in the real world on a second-to-second basis. Any new concepts tpresented in an elearning course are constantly being tested and proven in new ways on the web. Easy access to these examples helps students better understand concepts, as well as come up with new, exciting and interesting ways to implement them..

 

Traditional classroom learning has dominated education for hundreds of years. However, just as marketing and creative concepts and skills have evolved, the way that students learn them has to evolve, too.

Nicki Krawczyk is a copywriter, copy coach and founder of FilthyRichWriter.com, an online resource for new and aspiring copywriters. Her copywriting course is available on OpenSesame.com

Image Credit: OpenSource.com via Flickr

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Training Grants for Businesses By State https://www.opensesame.com/site/blog/training-grants-businesses-state/ https://www.opensesame.com/site/blog/training-grants-businesses-state/#respond Mon, 09 Dec 2013 19:16:17 +0000 /site/?p=2097 Upon entering the professional world, everyone learns the same lesson—education doesn’t stop after school. Learning is a life-long pursuit and often so much of our professional skills are shaped on the job, as opposed to in a classroom. If you’re not currently employed, however, or your industry experiences a sudden shift, access to continued training... Read more »

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Upon entering the professional world, everyone learns the same lesson—education doesn’t stop after school. Learning is a life-long pursuit and often so much of our professional skills are shaped on the job, as opposed to in a classroom.

If you’re not currently employed, however, or your industry experiences a sudden shift, access to continued training and education can be difficult. On the employer side, many small to medium-sized businesses simply can’t afford to provide relevant training resources their employees.

Fortunately, the federal government and many states have recognized the value of on-the-job and continued education to keep American companies competitive. The federal government has allocated funds to each state earmarked for workforce development and training, which has resulted in a number of grant and incentive programs available to businesses looking to offer ongoing training.

We’ve compiled a list resources by state to get you started. For additional research, we suggest using these terms in your search:

  • “on the job training grants “
  • “workforce development grants”
  • “training grants for employers” 

The U.S. Department of Labor has a list of state labor departments, or you can also contact your local Economic Development Office to direct you to the correct resource.

State More Information
Alabama Alabama Department of Economic and Community Affairs
Alaska Alaska Job Center Network
Arizona Arizona Commerce Authority
Arkansas Arkansas Economic Development Commission
California California Employment Training Panel
Colorado Colorado Office of Economic Development and International Trade
Connecticut Connecticut Department of Labor
Delaware Delaware Workforce Investment Board
Florida Workforce Florida
Georgia Governor’s Office of Workforce Development
Hawaii Hawaii Workforce Development Division
Idaho Idaho Department of Labor
Illinois Illinois Department of Commerce & Economic Opportunity
Indiana Ready Indiana
Iowa Iowa Economic Development
Kansas Kansas Department of Commerce
Kentucky Kentucky Office of Employment and Training
Louisiana Louisiana Workforce Commission
Maine Maine Department of Labor
Maryland Maryland Department of Labor, Licensing and Regulation
Massachusetts Massachusetts Labor and Workforce Development
Michigan Michigan Workforce Development Agency
Minnesota Minnesota Department of Employment and Economic Development
Mississippi Workforce Mississippi
Missouri Missouri Works
Montana Montana Department of Commerce
Nebraska Nebraska Department of Labor
Nevada Nevada Department of Employment, Training and Rehabilitation
New Hampshire New Hampshire Job Training Fund
New Jersey New Jersey Department of Labor and Workforce Development
New Mexico New Mexico Economic Development Department
New York New York Department of Labor
North Carolina North Carolina Department of Commerce
North Dakota Job Services North Dakota
Ohio Ohio Development Services Agency
Oklahoma Oklahoma Department of Commerce
Oregon Worksource Oregon
Pennsylvania Pennsylvania Workforce Development
Rhode Island Rhode Island Department of Labor and Training
South Carolina South Carolina Department of Employment and Workforce
South Dakota South Dakota Department of Labor and Regulation
Tennessee Tennessee Department of Labor and Workforce Development
Texas Texas Workforce Commission
Utah Utah Department of Workforce Services
Vermont Vermont Agency of Commerce & Community Development
Virginia Virginia Employment Commission
Washington Washington State Board for Community and Technical Colleges
West Virginia Workforce West Virginia
Wisconsin In Wisconsin
Wyoming Wyoming Department of Workforce Services

 

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Kicking off Learning Resolutions for 2014 https://www.opensesame.com/site/blog/kicking-learning-resolutions-2014/ https://www.opensesame.com/site/blog/kicking-learning-resolutions-2014/#respond Fri, 06 Dec 2013 18:32:25 +0000 /site/?p=2098 The holidays have always been a time of reflection for me. For a short while, the world slows down as everyone takes time to connect with friends and family. This short window of calm is a great opportunity to think about the accomplishments and lessons of the previous year, as well as what I learn... Read more »

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The holidays have always been a time of reflection for me. For a short while, the world slows down as everyone takes time to connect with friends and family. This short window of calm is a great opportunity to think about the accomplishments and lessons of the previous year, as well as what I learn and apply in the new year.

Last year, we asked many thought leaders from the elearning industry to share with us their hopes for the coming year. Our Learning Resolutions for 2013 series included the likes of Elliott Masie, Judy Unrein, Bruce Graham and more. This year, we’ve expanded the series to our partners and sellers, asking them to share their reflections from this past year and their insights for 2014.

Next Friday we’ll launch the Learning Resolutions for 2014 series with Jeff Havens from BigPow Training, and will continue the posts each Friday through the end of January. Join us in reading the lessons learned and future plans of our elearning colleagues and share your own insights in the comments.

 

Image Credit: Chicago Art Department via Flickr

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Course of the Week Highlight: HTML, Diversity, and More! https://www.opensesame.com/site/blog/course-week-highlight-html-diversity-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-html-diversity-and-more/#respond Thu, 05 Dec 2013 00:00:00 +0000 /site/?p=2099 Another week, another round of great elearning deals from OpenSesame! We’ve got savings from four categories: tech & software, compliance & safety, business skills, and industry specific (construction, medical, restaurants, etc). This week, save on a variety of subjects from HTML to diversity training.         Business Skills Getting the Job You Deserve:... Read more »

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Another week, another round of great elearning deals from OpenSesame! We’ve got savings from four categories: tech & software, compliance & safety, business skills, and industry specific (construction, medical, restaurants, etc). This week, save on a variety of subjects from HTML to diversity training.
 
 
 
 

Business Skills

Navigate the job-hunting process from beginning to end with this course from veteran recruiter Lou Adler. Structured as a personal coaching session, this course provides tips on networking, interviewing, and preparing a resume—practical insights for today’s job-seekers. Get help finding the job you deserve through December 10 for only $10.

Compliance & Safety

Designed for both managers and employees, this bundle focuses on the legal, ethical, and practical definitions of diversity and how to address the complex issues companies and employees face—only $4, through December 10. Explore issues of communication styles, workplace values, conflict, stereotypes, fear, and building productive workplace relationships with those who are different from us in a variety of ways.

Tech & Software

New to HTML? Become a master with this comprehensive overview designed for those with no prior experience. This course begins with an introduction to web technologies and goes on to cover how to create forms, links, tables, and add images. Through December 10, get more than 24 hours of HTML training for only $30. Gain valuable skills in HTML while learning the basics of web development.

Industry Specific (Construction, Medical, Restaurants, etc)

Get the full suite of compliance training for your medical staff with the “Healthcare Professional” bundle from InfuseMedical. At $28/user, the courses cover procedures for handling contaminated materials and dealing with emergencies in the operating rooms, as well as provide an overview of HIPAA regulations. Get informed about bloodborne pathogens and fire and electrical safety to keep yourself and your patients safe and sound.
 
All deals run through December 10th, so get started today!
 
Discounts will show up at checkout.
 

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4 Steps to a More Positive (and Productive!) Workplace https://www.opensesame.com/site/blog/4-steps-more-positive-and-productive-workplace/ https://www.opensesame.com/site/blog/4-steps-more-positive-and-productive-workplace/#respond Wed, 04 Dec 2013 19:04:07 +0000 /site/?p=2100 “The pessimist sees difficulty in every opportunity. The optimist sees the opportunity in every difficulty.” – Winston Churchill, former British prime minister It seems logical that positive people would be more productive than negative people. The National Resource Center (NRC) of the U.S. Department of Health and Human Services characterizes negativity as a virus. You know... Read more »

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“The pessimist sees difficulty in every opportunity. The optimist sees the opportunity in every difficulty.” 
– Winston Churchill, former British prime minister

It seems logical that positive people would be more productive than negative people. The National Resource Center (NRC) of the U.S. Department of Health and Human Services characterizes negativity as a virus. You know how flu and colds spread throughout an office? Negativity spreads just as fast. In fact, a steadily negative atmosphere leads to tardiness, absenteeism, dissatisfaction, errors—and on and on. On the other hand, a positive work environment leads to greater productivity and, thus, profitability.

So, how do you create a positive workplace? It starts with leaders and managers who are consistently positive in their actions, speech and attitude.

1. Praise often and sincerely.

Take time to notice good performance in action. Get out of your office and visit your team. Praise people who are doing a good job to reinforce positive performance. Acknowledge personal achievements. Congratulate an employee who bought a home or whose child recently graduated. This type of recognition energizes your team, enhances motivation and shows appreciation. All of this helps create a positive workplace and inspires your staff to achieve even more.

2. Spread recognition around.

Show your appreciation to others even if they do not report to you. A simple statement, “That was a great job,” or “Thanks for the help,” shows that you recognize what people do and makes them feel special. Smile at people in the hallways and elevators, and exchange greetings with those you know. Offer to help team members when you have time and see someone that could use a hand.

3. Avoid naysayers and negative coworkers as much as possible.

Despite the best intentions to stay positive, you are affected by negative people. They bring down the energy in the workplace and decrease morale. While you cannot completely avoid negative people, try to limit exposure. A good way to do this is by avoiding gossip and the “rumor mill.” Gossip and rumors are rarely positive and increase negativity in the workplace.

4. Use positive language.

Set an intention to use language that is more positive. Instead of saying what cannot be done, say what can be done. For example, do not say, “We cannot process your refund without the receipt.” Instead, say, “We need the receipt in order to process your refund.” Talk about what is possible.

Use every opportunity to create positive workplace experiences and become positively productive!

Karen Sladick is an expert in productivity and leadership training, having taught more than 6,000 people her secrets to achieving maximum results in minimum time. Her Birmingham-based company, Organize 4 Results, provides time management and leadership workshops to help attendees be more organized and productive.

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Mental Health in the Workplace: Ensuring You Are ADA Compliant https://www.opensesame.com/site/blog/mental-health-workplace-ensuring-you-are-ada-compliant/ https://www.opensesame.com/site/blog/mental-health-workplace-ensuring-you-are-ada-compliant/#respond Tue, 03 Dec 2013 22:50:11 +0000 /site/?p=2101 Chances are, you’ve experienced significant work stress at some point, especially at this time of year. The holiday season can bring a whole new level of stress and worry at work; when the stress moves beyond typical holiday worry, do you know your responsibilities as an employer in dealing with mental health issues? According to... Read more »

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Chances are, you’ve experienced significant work stress at some point, especially at this time of year. The holiday season can bring a whole new level of stress and worry at work; when the stress moves beyond typical holiday worry, do you know your responsibilities as an employer in dealing with mental health issues?

According to a study by the American Psychological Association (APA), 69% of employees report work is a source of significant stress and 41% report feeling stressed during the typical workday. Our infographic from yesterday illustrates the common occurrence of stress and tension at work. How can employers comply with the Americans with Disabilities Act (ADA) mental health requirements while supporting their employees?

ADA Compliance

The ADA, signed into law in 1990 by President George H. W. Bush, prohibits discrimination on the basis of disability. It guarantees all Americans the opportunity to participate in “mainstream American life” including employment opportunities, purchasing goods and services, and participation in state and local government programs and services.

Who is protected?

Not all mental impairments are recognized as mental disabilities. While an impairment is any mental or psychological disorder, to be classified as a disability the issues must meet the ADA definition of disability:

  • Physical or mental impairment that substantially limits one or more of the major life activities of [an] individual.
  • A record of such an impairment.
  • Being regarded as having such an impairment.

To be recognized under the ADA, an individual must meet the definition of mental disability and disclose that disability to the employer, most likely through documentation from a healthcare provider. The employer can only make an accommodation if the employee makes them aware of the situation and disability.

What are the employer responsibilities?

Employers are required to make “reasonable accommodations” in the workplace for employees who ask for assistance; this request is not required to be in writing and can be made in plain English at any point in time. There are only two cases in which an exception may be made for the employer: if the accommodation would cause “undue hardship” for the business or is for an employee who is a “direct threat” (as documented by a healthcare professional) to the business.

How you can ensure your company makes the appropriate reasonable accommodations? Here are six examples of accommodations your company may need to make for someone with a psychiatric disability.

  1. Time off: Allow the employee to use accrued vacation time or take unpaid leave to recover or recharge.
     
  2. Modified work schedule: Allow the employee to work slightly different hours (ie. 10-6 rather than 9-5) to better fit her or his schedule.
     
  3. Physical changes to the workspace: Give the employee a more private space if needed; set up partitions to cut down on distractions.
     
  4. Modification of workplace policy: Permit the employee to work around some policies, such as recording a meeting for review later when this is not normally allowed.
     
  5. Adjustment of supervisory tactics: Supervisors are in charge of ensuring reasonable accommodation and often must make a special strategy for employees with disabilities, such as checking in with them more often.
     
  6. Job coach: Providing a job coach, whether from the company or an outside source, is a great accommodation when training employees.

Keep in mind all employees and disabilities are different—you may need to find another accommodation that works best.

Navigating the ADA can be tough. Make sure you comply with regulations by staying up-to-date on training. OpenSesame has several great training courses to get you started, including a helpful overview of the act from AK Learning.

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INFOGRAPHIC: Workplace Stress and Mental Health https://www.opensesame.com/site/blog/infographic-workplace-stress-and-mental-health/ https://www.opensesame.com/site/blog/infographic-workplace-stress-and-mental-health/#respond Mon, 02 Dec 2013 00:00:00 +0000 /site/?p=2102 Workplace stress and mental health problems can have detrimental effects on your company’s bottom line. Part I of our two part series explores the costs of workplace stress through this infographic. Check back tomorrow for Part II to learn what you can do to support your employees and comply with the Americans with Disabilities Act... Read more »

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Workplace stress and mental health problems can have detrimental effects on your company’s bottom line. Part I of our two part series explores the costs of workplace stress through this infographic. Check back tomorrow for Part II to learn what you can do to support your employees and comply with the Americans with Disabilities Act (ADA) regarding mental health.

Workplace Stress and Mental Health Infographic

 

Share this Image On Your Site

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Friday News Roundup: Black Friday Edition https://www.opensesame.com/site/blog/friday-news-roundup-black-friday-edition-0/ https://www.opensesame.com/site/blog/friday-news-roundup-black-friday-edition-0/#respond Fri, 29 Nov 2013 00:00:00 +0000 /site/?p=2103 Welcome to Friday News Roundup: Black Friday Edition! Whether you’re spending the day at home, working, or shopping, there are deals to be had. We’ve put together resources from three of our favourite sites to help you take full advantage of the busiest shopping day of the year!   Lifehacker’s Everything You Need to Know... Read more »

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Welcome to Friday News Roundup: Black Friday Edition! Whether you’re spending the day at home, working, or shopping, there are deals to be had. We’ve put together resources from three of our favourite sites to help you take full advantage of the busiest shopping day of the year!

 

Lifehacker’s Everything You Need to Know About Black Friday and Cyber Monday

Here you’ll find all of the recent articles written on Lifehacker about this holiday weekend. Black Friday survival kits, the best deals, and apps for tracking holiday purchases are only a few of the subjects covered. You’ll even find an article spelling out the differences between Thanksgiving, Black Friday, and Cyber Monday. Need to know if a Black Friday deals is actually a good deal? Find out if a deal is worth it, bust myths about this major shopping day, and learn what not to buy on Black Friday (hint: toys, winter apparel, brand name TVs, Christmas decorations, and exercise equipment all make the list!).

Mashable’s Black Friday: Deals, Madness, and Leftovers

This post from Mashable will be updated throughout the day with up-to-date info about everything Black Friday related! Tips about using up your Thanksgiving dinner leftovers? Check. The best deals and where to find them? Check. Make your holiday weekend productive and stress-free!

Tech Crunch’s Thanksgiving Digest

Looking for a technical angle on the shopping craze? Tech Crunch covers the IBM Benchmark real-time reporting unit information about Thanksgiving shopping. With most physical stores closed, online retailers took advantage of the day with early deals, and it paid off. Thanksgiving Day online sales were up 20% over 2012 with a quarter of sales and half of traffic coming from mobile. Companies with both online and physical stores saw a 60% increase in online sales this year (with mobile up 44%). Read the full article for even more interesting stats! 

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Happy Thanksgiving from OpenSesame! https://www.opensesame.com/site/blog/happy-thanksgiving-opensesame/ https://www.opensesame.com/site/blog/happy-thanksgiving-opensesame/#respond Thu, 28 Nov 2013 19:15:44 +0000 /site/?p=2104 To all of our American partners, we hope you’re enjoying your holiday! Just want to take the time to say we’re thankful for you. We’ve put together this video to show what each of us are thankful for this year. Have a wonderful day with your friends and family! Happy Thanksgiving! What are you thankful... Read more »

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To all of our American partners, we hope you’re enjoying your holiday! Just want to take the time to say we’re thankful for you. We’ve put together this video to show what each of us are thankful for this year. Have a wonderful day with your friends and family!

Happy Thanksgiving!

What are you thankful for this year? We’d love to hear from you in the comments!

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Restaurant Tips for How to Make Sriracha Safely At Home https://www.opensesame.com/site/blog/restaurant-tips-how-make-sriracha-safely-home/ https://www.opensesame.com/site/blog/restaurant-tips-how-make-sriracha-safely-home/#respond Wed, 27 Nov 2013 17:57:50 +0000 /site/?p=2105 Yesterday, a Los Angeles Superior Court judge ordered the popular Sriracha hot sauce maker, Huy Fong Foods, to shut down any operations at its Irwindale plant that could be causing the health issues experienced by surrounding residents. Over the past month, residents have complained of asthma, heartburn and nosebleeds they believe are results of the spicy odor produced... Read more »

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Yesterday, a Los Angeles Superior Court judge ordered the popular Sriracha hot sauce maker, Huy Fong Foods, to shut down any operations at its Irwindale plant that could be causing the health issues experienced by surrounding residents.

Over the past month, residents have complained of asthma, heartburn and nosebleeds they believe are results of the spicy odor produced by the plant. Though the judge acknowledged there is a lack of credible evidence that links the plant to the health issues, he ruled the odor “warrants consideration as a public nuisance.”

The lack of clarity around what operations will be shut down and fears of a future shortage is prompting many Sriracha lovers to stock up. With jars beginning to disappear from local stores, you may be contemplating how to make your own Sriracha at home and avoid the issue all together.

Anything, however, that could drive a town to sue simply because of a smell should be handled with caution. Therefore, if you are planning to make your own Sriracha, we’ve got some safety tips from the restaurant industry to help you avoid having to shut down your kitchen.

Food Handling Techniques

Chiles of any kind, including the red chiles used in most Sriracha recipes, should be handled with caution. Chiles contain oils which can burn your skin and will sear if it comes in contact with any of your mucous membranes (lips, nostrils, or eyes).

To make Sriracha, you’ll need to de-stem, seed and chop red chilies, such as Fresnos, Thai or jalepeños. When handling chiles, chefs will often use rubber gloves. You can also coat your fingers with shortening to avoid the oil interacting with your skin.

Do not touch other food items while working with chiles. Clean the workspace and thoroughly wash any utensils.

Proper Hand Washing

Even when using rubber gloves, it is important to wash your hands after handling with chiles. To ensure your hands are properly clean:

  • Use warm water & soap
  • Scrub for 15-20 seconds

If you do come into contact with chile oils, soak skin in vegetable oil, whole milk or use a topical skin-numbing cream to help reduce the pain of the burn. If you ingest a hot chile, do not drink water—instead, drink milk or eat yogurt. Since Sriracha recipes typically include tomato paste, vinegar and sugar, the finished recipe shouldn’t burn when consumed.

Take it from the restaurant pros—proper food handling techniques will help you avoid the pain of making Sriracha, or any other chile dish, at home.

Image Credit: Ted Eytan via Flickr 

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Hello from our new Growth Marketing Lead! https://www.opensesame.com/site/blog/hello-our-new-growth-marketing-lead/ https://www.opensesame.com/site/blog/hello-our-new-growth-marketing-lead/#respond Mon, 25 Nov 2013 21:44:49 +0000 /site/?p=2106 Howdy! My name is Maximus Kang and I’m the new Growth Marketing Lead for OpenSesame. I’m based in Seattle, so having the 30 second commute every morning is a huge perk. What excites me most about OpenSesame is the potential it has to grow in the online/digital space. Recently, I realized where I heard about... Read more »

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Howdy! My name is Maximus Kang and I’m the new Growth Marketing Lead for OpenSesame.

I’m based in Seattle, so having the 30 second commute every morning is a huge perk. What excites me most about OpenSesame is the potential it has to grow in the online/digital space. Recently, I realized where I heard about OpenSesame prior to joining the team. There was a Harlem Shake video that I happened to see.

Maximus in MMA gear

Probably a good thing that I wasn’t there for that…otherwise I would’ve stolen the show!

 

Prior to joining OpenSesame, I was running two of my own companies that are still running themselves today. Ranking Channel is a digitalconsulting agency focused on helping mid-sized companies develop a strategy to make their presence known online. While I’m not a bodybuilder by any means, Crazy Muscle is an eCommerce supplements company whose core values reside in helping people get fit, not necessarily the supplements. I’ve also had the opportunity to work at some large tech companies doing online marketing. I feel that over the past 7 years of being in this space, I’ve made plenty of mistakes to learn how to fail fast and find the winning idea quicker.

Maximus baby daughterI am a new father to an incredibly amazing little daughter and am married to the most amazing woman who fires me up to move mountains everyday. With what little spare time I can find, I enjoy learning more about the things that help me do my work better and also wrapping up my knuckles and playing nicely in the ring.

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How to Survive The Hunger Games (With Help from OpenSesame Courses!) https://www.opensesame.com/site/blog/how-survive-hunger-games-help-opensesame-courses/ https://www.opensesame.com/site/blog/how-survive-hunger-games-help-opensesame-courses/#respond Fri, 22 Nov 2013 00:00:00 +0000 /site/?p=2107 If you’re like me, you’ve been counting down the days until the new Hunger Games movie is out. Now the day is finally here! Even if you’ve read all the books, you’re still aching to know if Katniss and Peeta end up together or if she can survive the next Hunger Games. Have you ever... Read more »

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If you’re like me, you’ve been counting down the days until the new Hunger Games movie is out. Now the day is finally here! Even if you’ve read all the books, you’re still aching to know if Katniss and Peeta end up together or if she can survive the next Hunger Games.

Have you ever imagined what would happen if you were tossed into the brutal Hunger Games and forced to fight for your life while the rest of the nation watched on television? These courses from the OpenSesame catalogue are essential training in your Hunger Games preparations. Here’s your chance to bring honor to your district.

Combat

When the games begin and you are standing on the block, staring at the arena with host Caesar Flickerman counting down “5… 4… 3… 2…1… GO,” will you be ready? Surviving the start of the Games, known as the bloodbath (because all tributes are clear targets), is the first step to victory. Ground Fighting Training Part 1 and Ground Fighting Training Part 2 are beneficial for surviving the initial bloodbath, as well as subsequent challenges in the Games. These courses emphasize solid ground fighting techniques, weapon retention, appropriate use of force, defensive tactics, and understanding body language. You will learn how to fight off pro-fighter “Careers,” properly wield any weapons you may find in the arena, and save yourself.

Communication

If you find yourself in a situation where the boy from District 2 has you trapped in a net and is about to kill you, it’s best to persuade him you could possibly be an ally (and later stab him in the back if you have to). Communicating Persuasively details the 7 Rules of Persuasion, which include topics such as how and when to offer new ideas and placing points strategically. This course is also helpful when trying to persuade citizens to sponsor you while you are fighting in the arena. Hopefully you can convince them to send you gifts, like the medicine Haymitch sent Katniss for her burn. With this course, you will become confident in your ability to communicate persuasively and wiggle your way out of difficult situations.

Nutrition

Entering the arena, you have no idea what to expect and will have to find food for yourself. In the 74th Hunger Games, Foxface sealed her sealed her fate when she ate Nightlock berries, which are highly poisonous. Without knowledge of flora and fauna, many tributes die early on in the games due to starvation or poisoning. The course Introduction to Food Hygiene teaches the importance of food hygiene and keeping food safe and unspoiled. The course also teaches how certain pests can contaminate food and make you really sick. When you are fighting for your life, you don’t want to have to worry about food killing you when there are 23 other people already trying to do so.

Environment

The Hunger Games arena can take the form of virtually any type of environment. In the 70th Hunger Games, the game-makers created and collapsed a dam, drowning many of the tributes. There have also been frozen tundra and scrub terrain arenas, each of which are as dangerous as the next. Each arena has its own environment and climate, so you’ll have little idea what to expect and train for. If it’s hot in the arena, make sure you don’t fall victim to heat stress, which can make you very vulnerable and weak. The course Heat Stress Causes teaches you how to avoid heat stress and deal with the symptoms. If the arena is very cold, you want to make sure you don’t contract hypothermia. This course teaches you hypothermia warning signs as well as ways to prevent it. Don’t let the environment in the arena kill you, let other kids—that’s what makes a good show and a good Hunger Games.

If you have the misfortune of being “reaped” and forced to compete in the Hunger Games, hopefully these courses will help you. Happy Hunger Games and may the odds ever be in your favor.

And if you’re curious, yes, I would win the Hunger Games. And no, I’m not sharing my strategy—a victor never gives up all his secrets.

Image: The Hunger Games Explorer

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Course of the Week Highlight: Google Apps, GHS, and more! https://www.opensesame.com/site/blog/course-week-highlight-google-apps-ghs-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-google-apps-ghs-and-more/#respond Thu, 21 Nov 2013 00:00:00 +0000 /site/?p=2108 Welcome to our Course of the Week Highlight, where we feature great deals from a variety of categories on OpenSesame. This week we’ve got savings on tech & software, compliance & safety, and business skills—you’ll save big on GHS, Google Apps, and career development training! Business Skills Career Development Skills for Employees/Individuals by Vado, Inc... Read more »

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Welcome to our Course of the Week Highlight, where we feature great deals from a variety of categories on OpenSesame. This week we’ve got savings on tech & software, compliance & safety, and business skills—you’ll save big on GHS, Google Apps, and career development training!

Business Skills

For only $9.75, help your company retain and attract talent. Educate your employees on how to recognize and explore career options in your company, as well as how to create a career plan, with this Career Development Skills bundle. Topics covered include: identifying potential career opportunities, identifying both capabilities and weakness in your skillset, and strengthening your personal network.

Compliance & Safety

This three-part GHS (Globally Harmonized System of Classification and Labelling of Hazardous Chemicals) bundle is the perfect solution to train employees on the new hazardous labeling system before the December 1 OSHA compliance deadline. The courses provide background on GHS, as well as information on phase-in dates for implementation and the new Safety Data Sheets. Grab this bundle for only $55!

Tech & Software

Google Apps is revolutionizing the way businesses collaborate on documents. This 8 hour tutorial bundle is a great way to get your employees up to speed on how to use the cloud app to its fullest potential. The courses included cover Docs, Presentations, as well as both basic and advanced levels of Spreadsheet training—only $12 this week! Google Apps provides an easy, free, and effective way for individual users and business to create and manage documents in the cloud.
 
These deals run through November 26th, so don’t wait! Get started training today.

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How to Create the Perfect Dairy Queen Swirl https://www.opensesame.com/site/blog/how-create-perfect-dairy-queen-swirl/ https://www.opensesame.com/site/blog/how-create-perfect-dairy-queen-swirl/#respond Wed, 20 Nov 2013 00:00:00 +0000 /site/?p=2109 As a teenager, my first job was working at a Dairy Queen making ice cream cones, sundaes and shakes. On my first day, my manager showed me how to make the famous DQ swirl that sits on top of all DQ cones. First, he showed me how to make a cone, identifying all the minor... Read more »

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As a teenager, my first job was working at a Dairy Queen making ice cream cones, sundaes and shakes. On my first day, my manager showed me how to make the famous DQ swirl that sits on top of all DQ cones. First, he showed me how to make a cone, identifying all the minor movements that need to be made to create the perfect ice cream cone. Then he handed the controls to me. The first few were sloppy and lopsided. He told me to keep practicing and practicing until I got it. And I did. Within a short while, I was able to create the signature swirl. Without giving it a name, my manager had me develop my skills to achieve the perfect DQ swirl by practicing and developing my skills on the job.

Job skills are pretty easy to develop on the job. For instance, managers, technical trainers and front line leaders show employees how to run a piece of equipment. They then have their employees practice until they can run the equipment at the required level of productivity and quality requirements. Yet, in a recent study from the Towards Maturity Benchmark Study 2012 – 2013, they found that while 94% of learning and development leaders seek to speed up the application of learning back into the workplace, only 23% believe they achieve this. It is much harder, though, to develop employees’ soft skills through on the job application.

Most learning and development professionals can quickly recite these statistics: “70% of development happens on the job; 20% through coaching and mentoring; and the final 10% through formal learning.” So this leads to the question, what are companies doing to develop their employees’ soft skills on the job? eLearning courses are a great tool for developing employee soft skills.

Vado takes the convenience and opportunity elearning provides even further and is the only off the shelf elearning courseware provider that helps the learner apply skills on the job. Each Vado course comes with a step-by-step Implementation Guide to help learners apply skills on the job, developing their behavior-based competencies. Each Implementation Guide helps the learner make the transition from the formal learning environment (the elearning course) to application by walking the learner through each step of the process to encourage development on the job and leverage the natural way a person develops.

Companies win because instead of having employees sit in an elearning course for long periods of time, over 95% of the development time of Vado’s courses is the application on the job. The results are accomplishing two goals at one time: development while doing work that needs to be done.

Vado Implementation Guide

Part of a Vado Implementation Guide

Cindy Pascale is the CEO and co-founder of Vado and has 16+ years of HR, Training & Development and OD leadership experience and 12 years running talent management, development and assessment companies. Vado is the e-learning courseware provider “changing the face of learning.”

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Why Your Company Should Use Lean Six Sigma Principles https://www.opensesame.com/site/blog/why-your-company-should-use-lean-six-sigma-principles/ https://www.opensesame.com/site/blog/why-your-company-should-use-lean-six-sigma-principles/#respond Tue, 19 Nov 2013 00:00:00 +0000 /site/?p=2110 How does Lean Six Sigma training benefit individuals and companies? The field of Operations Excellence is in high demand by employers. When looking for jobs in the industry, a key skill to help your resume stand out is Lean Six Sigma training and certification. Lean Six Sigma is a set of strategies, techniques, and tools for... Read more »

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How does Lean Six Sigma training benefit individuals and companies?

The field of Operations Excellence is in high demand by employers. When looking for jobs in the industry, a key skill to help your resume stand out is Lean Six Sigma training and certification. Lean Six Sigma is a set of strategies, techniques, and tools for process improvement and reducing manufacturing defects. Certification proves to employers that you have learned and can apply the tools and techniques of Lean and Six Sigma. Both you and your organization will benefit from higher productivity, efficiency, and quality in all aspects of business operations.

Where is Lean Six Sigma Applicable?

If your organization has external/internal customers or suppliers, opportunities exist to apply Lean Six Sigma. Companies implement Lean Six Sigma through the following 5 processes:

  • The improvement team defines the issues that were getting in the way of satisfying customer requirements.
  • Measurements are used to establish a baseline of the current state of performance.
  • Analysis is conducted on the measurement information to isolate the root causes of the issues.
  • Creative solutions are then developed to improve performance beyond the current state.
  • To assure the issues resolved remained resolved, controls are implemented.

The preceding example illustrated the Lean Six Sigma process of Define, Measure, Analyze, Improve, and Control.

The following are examples of how Lean Six Sigma can help in numerous industries:

Sales and Marketing

  • Order cycle time reduction
  • Promotional marketing effectiveness
  • Sales support efficiency

Healthcare

  • Discharge cycle time and cost reduction
  • Medication dispensing efficiency
  • Reduction in non-reimbursed claims
  • Bio-Hazardous waste reduction
  • Blood Bank cycle time reduction

Supply Chain Management

  • Supply chain cycle time and inventory reduction
  • Tactical corrective action process effectiveness
  • Enhanced supplier communications
  • Specification and revision control management

Education

  • School bussing system optimization
  • Athletic field water management
  • Curriculum effectiveness

Hotel and Hospitality

  • Purchasing and logistics for cruise ship consumables
  • Hotel supplies inventory management
  • Restaurant supplies inventory management

Defense Systems and Military

  • Light vehicle armor kit quality, delivery, and cost improvement
  • Gun and guided missile system cost reduction
  • Capture and disseminate field lessons learned cycle time reduction
  • Training material update and global distribution cycle time reduction

Manufacturing

  • Inventory management and control
  • Assembly operations cycle time, cost, and inventory reduction
  • Furniture Finishing Quality and Consistency
  • Production yield improvement and cost reduction

Lean Six Sigma is applicable for any organization’s operating processes, delivery of services, or production. Ready to enhance your efficiency? Continuing education via online learning provides the flexibility for integration into your busy schedule. Through November 20th, Educate Virtually’s Lean Six Sigma Bundle (which prepares you for your green belt six sigma certification) is 50% off. Get lean six sigma certified today!

Charlie Carpenter’s experience comprises 24 years in the Consumer, Financial, Industrial, and Pharmaceutical sectors. He trains, coaches, and leads projects that reduce cost, cycle time, and variation in business operations improving productivity and quality of products and service to customers. To transfer his knowledge, he created EducateVirtually.com which provides online training and coaching in proven business operations improvement methodologies. Connect with Charlie on LinkedIn

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New! Seller Dashboard Walkthrough https://www.opensesame.com/site/blog/new-seller-dashboard-walkthrough/ https://www.opensesame.com/site/blog/new-seller-dashboard-walkthrough/#respond Mon, 18 Nov 2013 00:00:00 +0000 /site/?p=2111 OpenSesame sellers have likely noticed the recent overhaul in their dashboard. You’ve got some great new features including better visual analytics and more detailed reporting. Want to see what’s new or need a little guidance? We’ve got you covered!     Add Courses New sellers, this is what you’ll see before you add any courses... Read more »

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OpenSesame sellers have likely noticed the recent overhaul in their dashboard. You’ve got some great new features including better visual analytics and more detailed reporting. Want to see what’s new or need a little guidance? We’ve got you covered!

 

 

Add Courses

New sellers, this is what you’ll see before you add any courses on the OpenSesame marketplace. Click “Add Course” to get started and upload your first course!

Add Courses

Sales Overview

This tab (which is your default view at the top of your dashboard) shows you graphs of both your page views and previews and your payouts by month. You can quickly and easily check your overall stats and keep track of how your content is doing overall.

Page Views and PreviewsPayouts

Selling Courses

On this tab, you’ll see a list of all of your courses currently being sold on Opensesame (“Available for Sale”) and those pending (“Ready for Submission”). Grow your catalogue by clicking “Add Courses” or search for existing courses using “Filter by Title.”

Selling Courses

Administer

Click this button for more detailed information about a specific course. You’ll see how many site licences and seats have been sold, along with total sales. From here, you can also view your course, update your course, see browser completions, and delete your course.

Sales Report

This tab shows your sales information by month: the month of sales, the month for payment, and the amount of the payment.

Sales Report

We’d love to hear your experiences using the new seller dashboard. What do you like? What do you want to see improved for the future?

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There's Still Time for Learning in 2013! https://www.opensesame.com/site/blog/theres-still-time-learning-2013/ https://www.opensesame.com/site/blog/theres-still-time-learning-2013/#respond Fri, 15 Nov 2013 18:57:36 +0000 /site/?p=2112 Want to squeeze in some learning for your team before the end of the year, but worried you’re out of time? Have no fear! OpenSesame has you covered. There’s still time for learning in 2013. Use up the rest of 2013’s learning budget to ensure your 2014 budget is secure. No need to fall victim... Read more »

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Want to squeeze in some learning for your team before the end of the year, but worried you’re out of time? Have no fear! OpenSesame has you covered. There’s still time for learning in 2013.

Use up the rest of 2013’s learning budget to ensure your 2014 budget is secure. No need to fall victim to a “use it or lose it” policy this year; no matter how much you have left to spend, you can find quality training on OpenSesame’s elearning marketplace.

It’s quick and easy to deploy elearning to your team using OpenSesame. We offer multiple payment models to meet your needs, whether our flexible pay-per-use model or our simple 12/12 model. Have a learning management system (LMS)? All of our courses are SCORM compliant and work in any LMS! Simply purchase courses and download the SCORM files into your LMS. No LMS? No problem! OpenSesame also offers our innovative CourseCloud feature. You can invite your employees to take courses directly on OpenSesame; there’s no need to waste time shopping for an LMS at the last minute.

With all of these simple and efficient options, there’s no excuse for slacking on learning in Q4! Check out these courses that we think are great for last minute learning:

Hazard Communication GHS Update

The deadline for compliance with the new Globally Harmonized System of Classification and Labeling of Chemicals is December 1! There’s still time to ensure you comply. This course explains the 2012 updates to OSHA’s Hazard Communication Standard that align the standard with the UN’s GHS. You’ll learn about the major changes and their benefits. This course is intended to to meet employers’ obligations to train workers by December 1, 2013 on the new GHS-aligned label elements and Safety Data Sheet (SDS) format.

Microsoft Office 2013 – What’s New Training

Upgraded to Office 2013 and need a quick update on what’s new? This hour-long course shows many of the new changes that have been made to Microsoft Office Suite 2013, specifically Word, Excel, and PowerPoint. Not only has the user interface changed, but Office 2013 also includes many new features and commands that will allow you to customize your environment and help you become more productive.

Sexual Harassment: Avoiding Sexual Harassment for Everyone  

Start the end of the year and holiday season with clear expectations for office behavior and assurance your employees are clear on what entails harassment. This brief training course on avoiding sexual harassment helps employees understand what sexual harassment is and how it manifests in professional work environments. The U.S. Supreme Court has ‘strongly suggested’ every employer in America take action. Train your employees today!

Winter Safety

It’s the perfect time for this winter themed course! Employees will learn how to plan ahead, identify potential hazards, and avoid dangerous situations that occur during the winter holiday season. Areas covered in the course include Christmas trees (selecting, transporting and setting up), using string lights, safe use of extension cords and outlets, fires, fireplaces and chimneys, using candles, fire extinguishers and fire escapes, dressing for cold weather, working in the cold, walking and driving in ice and snow, and more.

Customer Service Training Skills Bundle 

Train your employees on great customer service and wow your clients this holiday season! This bundle delivers all the need-to-know customer service information for your employees in under an hour. Companies must provide service that goes beyond the usual “customer is king” platitudes; get the resources that help ensure your employees treat your diverse customers with dignity and respect.

What are you waiting for? Start learning today!

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Course of the Week Highlight: Lean Six Sigma, Bloodborne Pathogens, and more! https://www.opensesame.com/site/blog/course-week-highlight-lean-six-sigma-bloodborne-pathogens-and-more/ https://www.opensesame.com/site/blog/course-week-highlight-lean-six-sigma-bloodborne-pathogens-and-more/#respond Thu, 14 Nov 2013 00:00:00 +0000 /site/?p=2113 Each week, we handpick four courses for our Course of the Week deals! You’ll get great value on a course from each of the following categories: Business Skills, Compliance & Safety, Industry Specific (Construction, Medical, Restaurants, etc), and Tech & Software.   Business Skills Professional Email Writing by Speak and Write This interactive and informative... Read more »

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Each week, we handpick four courses for our Course of the Week deals! You’ll get great value on a course from each of the following categories: Business Skills, Compliance & Safety, Industry Specific (Construction, Medical, Restaurants, etc), and Tech & Software.

 

Business Skills

This interactive and informative lesson will teach you to write email messages that communicate clearly and drive employee action. At only $10.15, these techniques will help you avoid hundreds of hours in lost productivity due to costly back-and-forth correspondence from unclear messages. Includes downloadable job aids and inline quizzes.

Compliance & Safety

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Sexual harassment is an important issue for companies due to the potential lawsuits that can arise if employers do not take adequate preventive measures. This 5 course bundle provides training not only for employees, but managers and policy makers as well. Includes information on how to write an effective sexual harassment policy. Spend $9.99 now and save thousands in litigation down the road.

Industry Specific (Construction, Medical, Restaurants, etc)

This training course for healthcare and laboratory workers teaches employees about bloodborne diseases and their transmission and outlines exposure control plans. Additionally, this OSHA compliant course includes a final examination to ensure employees understand the material. Get this 2 hour course for only $3.00.

Tech & Software

With more than 45 hours of training, this bundle provides all the information needed to begin Lean Six Sigma certification. Upon completion of this bundle, a Lean Six Sigma Project, and submission of a Project Report, users will be eligible for a Green Belt Certification for only $500. Course workbooks are included in the toolkit download.

 

All deals run through November 20th, so get started today!

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What Microsoft’s Elimination of Employee-Ranking Program Means for eLearning https://www.opensesame.com/site/blog/what-microsofts-elimination-employee-ranking-means-elearning/ https://www.opensesame.com/site/blog/what-microsofts-elimination-employee-ranking-means-elearning/#respond Wed, 13 Nov 2013 19:54:06 +0000 /site/?p=2114 Microsoft’s controversial employee-ranking program met its end this week as the company strives to build a more collaborative culture. While this internal move won’t directly impact consumers, the shift illustrates a larger change in corporate culture and the elearning industry towards a more personalized approach. Microsoft leadership and employees alike have blamed the ranking program... Read more »

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Microsoft’s controversial employee-ranking program met its end this week as the company strives to build a more collaborative culture. While this internal move won’t directly impact consumers, the shift illustrates a larger change in corporate culture and the elearning industry towards a more personalized approach.

Microsoft leadership and employees alike have blamed the ranking program for the cannibalistic and turbulent atmosphere at the software giant over the last decade. The technique, known as stack ranking, dictated managers rank a certain percentage of employees as top performers, average or poor performers. Since Microsoft’s system had set percentages, this meant some employees had to be given poor reviews in order to match the ranking method.

In discontinuing this program, Microsoft is hoping to increase employee retention and attract new hires. Under the new initiative, rewards and incentives will now be awarded at the manager’s discretion. Additionally, Microsoft is placing a greater emphasis on employee growth and development through a process called “Connects.”

One-Size-Fits-One

Microsoft’s move away from a universal system to a more collaborative, autonomous and personalized approach is similar to what is being seen in the elearning industry. At the recent Learning 2013 conference, the term used for this trend was “one-size-fits-one.” Essentially, employees are looking for more personalized development opportunities that have them competing against only themselves. Microsoft, and other corporations, are recognizing these types of individualized programs see better results, as opposed to lumping employees into categories, groups or training tracks based on leadership-defined characteristics.

The elearning industry has recognized this shift and has made moves to meet the increasing demand, such as building more mobile-friendly courses and adding collaboration tools to learning management systems. Additionally, gamification has also been successful over the last few years as a technique to encourage individual participation in development programs.

Microsoft’s axing of its employee-ranking program illustrates a need for better approaches to developing and evaluating employees, one that respects the differences of each staff member. Fortunately, eLearning programs are able to provide more individual training while still being able to scale.

How has implementing elearning affected your company culture? What tools or strategies do you use to encourage collaboration during development? Share your story with us in the comments!

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Reduce Risk of Bloodborne Pathogen Exposure with Comprehensive Employee Training https://www.opensesame.com/site/blog/reduce-risk-bloodborne-pathogen-exposure-comprehensive-employee-training/ https://www.opensesame.com/site/blog/reduce-risk-bloodborne-pathogen-exposure-comprehensive-employee-training/#respond Tue, 12 Nov 2013 18:26:58 +0000 /site/?p=2115 Worried about bloodborne disease? Working in a high-risk environment? Get the knowledge you need to lower your bloodborne pathogen exposure risks with our tips and training! What are bloodborne pathogens? OSHA defines bloodborne pathogens as infectious microorganisms in human blood that can cause disease in humans. Pathogens are microorganisms including disease causing viruses, bacteria, funguses, and... Read more »

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Worried about bloodborne disease? Working in a high-risk environment? Get the knowledge you need to lower your bloodborne pathogen exposure risks with our tips and training!

What are bloodborne pathogens?

OSHA defines bloodborne pathogens as infectious microorganisms in human blood that can cause disease in humans. Pathogens are microorganisms including disease causing viruses, bacteria, funguses, and parasites. The three most common viruses posing the greatest threat are:

  • Hepatitis B
  • Hepatitis C
  • HIV

Bloodborne pathogens enter the body via contaminated blood or body fluids—in a workplace setting this is most likely to occur through accidental puncture with a sharp object (needle, glass), contact between broken skin and infected fluids, and contact between mucous membranes and infected fluids.

Who needs bloodborne pathogen training?

Anyone working in a healthcare or laboratory setting needs to be trained to help reduce occupational exposure to bloodborne pathogens. These dangerous diseases can cause serious illness and death, so avoiding initial exposure should be a paramount concern for healthcare and lab facilities.

When I was in college, I took an anatomy lab course which involved working with cadavers. I was required to complete an in-person training session, and training would have been required annually (as per OSHA) had I continued to have exposure to the lab. Often, in-person training is required initially, but online learning is acceptable for subsequent training. Check with your company to see what requirements you need to follow!

What does OSHA require?

In 1991, OSHA published the Occupational Exposure to Bloodborne Pathogens Standard, which seeks to limit occupational exposure to blood and other potentially infectious materials. Effective in 2001, the Needlestick Safety and Prevention Act revised the Standard to require use of safer needle devices.

You must protect your employees under these OSHA standards. Employees must receive training when they are first assigned to work under conditions where there is risk of bloodborne pathogen exposure. The top 5 most frequently cited sections of the Standard are:

  1. Establishment of a written Exposure Control Plan
  2. Review and update Exposure Control Plan
  3. Use of engineering and work practice controls
  4. Availability of HBV vaccination
  5. Employee training program

Don’t get caught in violation! You must provide training free of cost to your employees that meets OSHA standards.

Key infection prevention techniques to include in training: universal precautions, engineering and work practice controls, personal protective equipment (PPE), appropriate housekeeping measures.

Need Training? OpenSesame offers many courses on bloodborne pathogens, many of which specifically comply with the OSHA bloodborne pathogens standard 29CFR 1090.1030.

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How To Brand Your Training Programs So They'll Last https://www.opensesame.com/site/blog/how-brand-your-training-programs-so-theyll-last/ https://www.opensesame.com/site/blog/how-brand-your-training-programs-so-theyll-last/#respond Mon, 11 Nov 2013 16:59:07 +0000 /site/?p=2116 Editor’s Note: Today’s guest post is by Sharlyn Lauby, president of ITM Group Inc., a management development training firm located in Fort Lauderdale, Florida. ITM Group is documenting their journey into eLearning as part of a guest series for OpenSesame. Check out her earlier posts on “How To Write the Perfect Learning Objective” and “Planning... Read more »

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Editor’s Note: Today’s guest post is by Sharlyn Lauby, president of ITM Group Inc., a management development training firm located in Fort Lauderdale, Florida. ITM Group is documenting their journey into eLearning as part of a guest series for OpenSesame. Check out her earlier posts on “How To Write the Perfect Learning Objective” and “Planning Your OpenSesame Training Course.”

After developing your elearning course strategy, it’s important to make some decisions about your training brand. Ultimately, sellers want their programs to sell. We’ve all heard that famous line from the movie, Field of Dreams – “If you build it, they will come.” Well, it really doesn’t apply anymore. We have to create a compelling seller profile and optimize it so people will want to review and ultimately purchase our content. Hopefully, repeatedly. That means giving content a distinctive look and feel so participants want to engage with it.

Creating a training brand allows companies to decide if your programs will complement their other learning offerings. Companies will not build programs in-house if they can get quality programs from outside sources that align with their existing curriculum and at a reasonable price.

Here are four things to look at when branding your training programs.

Think about shelf-life. Ask yourself “How long do I want to go between content updates?” Be cognizant of references that date the material. For example, mentioning a “recent” incident in the news that happened 6 months ago can send the message that the material is old. Participants want to feel content is current and relevant.

Consider a global audience. Years ago, I spoke at a conference in Bogota where one of the other speakers used American pop culture references in his session. Some people were aware of the references. Many were not. Write content that will appeal to a global audience. The advantage of selling via OpenSesame is that your program can be seen globally.

Decide your viewpoint on people images. This is a core philosophical decision about your brand. Two types of people images exist—actual photographs or illustrations. Both are great options. But in order to give your programs a consistent look and feel, you’ll have to decide how you will use people images within your programs.

Colors and fonts matter. I’m not saying training programs can’t have some flair. But consider the first two points. Select colors that will stand the test of time. Spend time learning how to select complimentary colors schemes. Choose fonts that won’t end up like Comic Sans and become the brunt of typography jokes. Also, learn how to balance different fonts. Too many can be distracting and too few can possibly show a lack of creativity. Read graphic design blogs for ideas.

Making a few key decisions about your training brand can make the actual design process easier and allow customers to have confidence in your training programs. Customers know exactly the quality to expect from your brand.

Key Takeaways to Share:

  • Avoid references, colors and fonts that will date the material.
  • Write content that will appeal to a global audience.
  • Be consistent with your images and art.

Sharlyn Lauby is a HR pro turned consultant with more than 20 years of professional human resources experience. Her blog, HR Bartender, has been recognized as one of the Top 10 Business and HR Blogs to Read by the Society for Human Resource Management (SHRM), Top 50 Business Blogs by Business Pundit and SparkHire’s Top 25 Must-Read Blogs for Employers. Connect with her on Google+ or follow her on Twitter.

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Learning 2013 Recap: Hillary Clinton, Broadway Stars and Trekkies, Oh My! https://www.opensesame.com/site/blog/learning-2013-recap-hillary-clinton-broadway-stars-and-trekkies-oh-my/ https://www.opensesame.com/site/blog/learning-2013-recap-hillary-clinton-broadway-stars-and-trekkies-oh-my/#respond Fri, 08 Nov 2013 05:46:16 +0000 /site/?p=2117 Earlier this week, I had the privilege of attending Elliott Masie’s Learning 2013 conference in Orlando, Florida. Like a child waiting for Santa, I had been eagerly anticipating this trip for months. The Masie Center has a reputation for quality events with a bit of a dramatic flair, and Learning 2013 did not disappoint. Session... Read more »

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Earlier this week, I had the privilege of attending Elliott Masie’s Learning 2013 conference in Orlando, Florida. Like a child waiting for Santa, I had been eagerly anticipating this trip for months. The Masie Center has a reputation for quality events with a bit of a dramatic flair, and Learning 2013 did not disappoint.

Session Highlights

“Branding & Learning: NBCUniversal’s Talent Lab”

My conference experience began with a bang, as the first session I attended on Monday morning immediately became one of my favorites. Jayzen Patria and the team from NBCUniversal’s Talent Lab shared experiences from their recent rebranding process and how it helped engage their learners.

This company walks the walk when it comes to engagement. Corinne Schuler kicked off the workshop by having each us identify brands we admired and three adjectives to describe them, which we then posted to Twitter for prizes. Not surprisingly Apple, Starbucks and Disney were popular choices of brands to emulate. Daniel Zumbrunnen then walked us through how NBC’s Talent Lab had used this same exercise to determine how they wanted their learners to perceive the program.

Key Takeaway:
Think about the adjectives you want (and don’t want) to come to mind when others interact with your brand. When designing a new training initiative, make sure you’re listening for those words in user feedback and rethink your approach if you hear the adjectives you don’t want identified with your brand.

“Personalized On-Demand Learning: Learning Where & When You Need It”

Another favorite session was presented by Gordon Trujillo and Samir Desai of Accenture on personalized learning. Accenture noticed many employee’s first instinct when needing to acquire a skill quickly was to search YouTube or other external sites. In an effort to tie in this behavior with existing internal resources, Accenture built a custom interface to crowdsource curriculum tracks, which they call “learning boards.” Curators build learning boards by collecting content from both internal and external resources. Learners can then “follow” the boards to begin taking the courses—Pinterest meets elearning.

Key Takeaway:
While this approach provides Accenture employees with more flexibility and encourages the most popular courses to rise to the top, it isn’t for everyone. For one, many companies won’t have the resources available to custom build such an interface. On the other hand, this innovative design certainly illustrates where the market is headed as more companies seek flexible, personalized and scalable learning.

Conference Themes

While there were a wide variety of sessions and speakers, many topics circled around three key themes. Some of these were overt themes, such as concerns and best practices around learning management systems. Others were more subtle and arose more from informal discussions outside of the conference sessions.

The Future of the LMS

A major topic for many of the sessions, it is clear companies are looking for a shake-up in the LMS market. Many attendees expressed frustration at the lack of features or lengthy set-up time of their current providers. In fact, all four panelists at one session I attended were in the process of, or considering, switching LMS providers.

Despite these challenges, the message of the conference was not to ditch learning management systems entirely. Companies clearly have a need for the metrics provided by their LMS, as evidenced by the number of big data sessions. To continue to stay relevant, LMS suppliers will need to educate users on how best to analyze this data and apply the results to maximize their online training programs. Additionally, learning management systems will need to find their place in the world of personalized learning—whether that means integrating with alternative systems or adding features to encourage more collaboration between learners.

Flexibility

As a vendor, attending Learning 2013 provided our team with a rare opportunity to interact with current and potential customers in the flesh. We appreciated the opportunity to listen to current frustrations and took away many key lessons in the process.

It is very clear learning departments are being asked to meet more demand with fewer resources. Many attendees shared stories of recent cutbacks on their staff, yet at the same time receiving requests from management to generate more content or expand training. These demands on learning professionals really hit home for us, as our goal is to ease the burden on training departments. While many of our programs, such as our Pay-Per-Use option, already exist to help reduce elearning waste, the conversations from Learning 2013 tell us there is still more we can do to meet those just-in-time training needs.

Storytelling

Many words were used to express this sentiment throughout the conference—engaging, interactive, purposeful. Regardless of the semantics, learning officers are very interested in making training more meaningful through the use of stories. Several sessions focused on this idea, most notably George Takei’s interview with Elliott Masie. As a social media powerhouse, George Takei has built his brand around telling great stories. He expressed the importance of storytelling in not only passing along history, as in the case with his internment experience during WWII, but also to pass along learning. This resonated with many of the attendees, who are looking to create more personalized learning experiences through the use of scenarios and stories. Does this signal the end of PowerPoint trainings as we know it? One thing’s for sure…we’ll be seeing some interesting shifts in instructional design in the near future.

With keynotes from the likes of Hillary Clinton, George Takei and Jane Pauley, as well as intermittent performances by Broadway stars, Learning 2013 was an engaging and energizing experience. I’m so proud to have represented as a sponsor for such a quality event and will be very busy over the next few months implementing the ideas inspired by my attendance.

Also be sure to check out this list of resources from the conference backchannel, curated by David Kelly.

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Course of the Week Highlight https://www.opensesame.com/site/blog/course-week-highlight/ https://www.opensesame.com/site/blog/course-week-highlight/#respond Thu, 07 Nov 2013 23:11:26 +0000 /site/?p=2118 Welcome to our new Course of the Week highlight! Each week, we’ll highlight not one, but FOUR awesome deals from these categories: Business Skills, Compliance & Safety, Industry Specific (Construction, Medical, Restaurants, etc), and Tech & Software.   This week’s featured courses are:   Business Skills Front Line Stars by Sales and Service Training Center... Read more »

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Welcome to our new Course of the Week highlight! Each week, we’ll highlight not one, but FOUR awesome deals from these categories: Business Skills, Compliance & Safety, Industry Specific (Construction, Medical, Restaurants, etc), and Tech & Software.
 
This week’s featured courses are:
 

Business Skills

Your front line staff are the face of your company, so it’s important these individuals are personable and well-versed in customer service best practices. This 1 hour course instructs users on how to build relationships with customers, show courtesy through communication, and recover loyalty from dissatisfied customers… all for only $3.74.
 

Compliance & Safety

Unfortunately, bullying isn’t a problem restricted to the school yard. Harassing and intimidating behavior can occur in the workplace and lead to low employee morale and loss of productivity. Educate your employees with this bundle on the many types of harassment and discrimination, as well as how to react if they ever experience such behavior… only $23.
 

Industry Specific (Construction, Medical, Restaurants, etc)

Though types of equipment can run the gamut, this bundle from Technology Transfer Services covers the mechanical fundamentals at the root of all systems. This 10 course bundle covers everything from bearing fundamentals to hydraulic theory and pneumatic components. Get 35 hours of mechanical curriculum for only $35.
 

Tech & Software

This 7 hours course covers all aspects of Adobe Photoshop CS6 and the Creative Cloud software. Beginning with an overview, users will learn the retouching, editorial, and restoration techniques—even how to edit video. Get your team up and running on Photoshop in a single day with this great deal at $14.99.
 
All deals run through November 13th, so get started today!
 
Need more info or want to sign up to get our Course of the Week emails? See this blog post for all the details!

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FREE Flu Prevention Training Course https://www.opensesame.com/site/blog/free-flu-prevention-training-course/ https://www.opensesame.com/site/blog/free-flu-prevention-training-course/#respond Wed, 06 Nov 2013 18:28:08 +0000 /site/?p=2119 A healthy office = happy employees and increased productivity. Keep your workplace healthy this flu season, and avoid productivity loss due to an excess of sick days. We have officially entered the 2013-2014 flu season, so protect yourself and your employees as soon as possible! While the CDC reports influenza activity has remained low so far... Read more »

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A healthy office = happy employees and increased productivity. Keep your workplace healthy this flu season, and avoid productivity loss due to an excess of sick days. We have officially entered the 2013-2014 flu season, so protect yourself and your employees as soon as possible!

While the CDC reports influenza activity has remained low so far this season, you’re better safe than sorry. OpenSesame is excited to offer a free online training course for flu prevention. We’ve teamed up with our partners at BlueVolt to create a quick and simple health education training course companies can use to keep employees safe, healthy, and flu-free.

The interactive 10-minute course explains the flu and how it spreads; symptoms to watch for; tips for staying healthy when working with colleagues and customers; how to reduce flu exposure when traveling; and steps an organization can take to reduce the spread of flu in the workplace.

Go to opensesame.com/flu to preview and take the free course. Organizations can also use CourseCloud™ to easily send email invitations to all of their employees for the course. For companies with a corporate learning management system, a SCORM file download is available for use in the LMS.

“As the world’s elearning marketplace, we support organizations as they create teams of effective employees,” said OpenSesame CEO Don Spear. “The first step for any company is keeping their people safe and healthy. This flu prevention course will help companies promote healthy workplaces and maximize productivity.”

Questions? Contact us!

How does your workplace approach season flu risks and staying healthy in the winter? We’d love to hear your stories.

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Adult Bullying on the Job: An Epidemic https://www.opensesame.com/site/blog/adult-bullying-job-epidemic/ https://www.opensesame.com/site/blog/adult-bullying-job-epidemic/#respond Tue, 05 Nov 2013 00:00:00 +0000 /site/?p=2120 Editors Note: This guest post is from Patti Massey, President of Myca Multimedia & Training Solutions. A successful entrepreneur for more than 20 years, Patti has been working in the elearning field since 2002. This October, ABC World News reported on bullying in the workplace. The correspondent stated that a recent survey done by the... Read more »

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Editors Note: This guest post is from Patti Massey, President of Myca Multimedia & Training Solutions. A successful entrepreneur for more than 20 years, Patti has been working in the elearning field since 2002.

This October, ABC World News reported on bullying in the workplace. The correspondent stated that a recent survey done by the Centers for Disease Control discovered that bullying affects approximately 12 million Americans. Bullying in the workplace is epidemic. Who are the victims? Would you be surprised to learn that a neurosurgeon was bullied daily? What are the consequences of bullying? They range from increased stress, depression, high turnover, low morale, and a host of negative impacts on employees and the work environment.

What constitutes bullying? Elizabeth Pomeroy, PhD, LCSW cites bullying behaviors to include false accusations of mistakes at work, discounting contributed ideas, and other commonly recognized bullying actions: screaming, rumors, and gossip. Bullying can be very subtle and hard to identify. Training is an important step toward recognition and prevention.

Do you think your organization views bullying as “harassment lite?” Many organizations have policies on harassment prevention that may reference bullying as prohibited behavior. Yet, bullying is typically treated as a lesser offense than harassment. Why? Bullying is not generally considered illegal. Nevertheless, bullying can be deemed unlawful if the victim is part of a protected class.

There are many facets to bullying. For example, one study by O’Moore and Lynch deduced that autocratic leadership styles lead to widespread bullying behaviors in the workplace. Is there a definitive roadmap that could inoculate the workplace from systematic bullying? Not at this time. But, recognizing the existence of workplace bullying and addressing the issue with diligence with proven methods like continuous training including bullying prevention, diversity, ethics, and leadership bring us closer to a respectful and bullying-free workplace.

Train employees to help eliminate bullying in your company—this Respectful Workplace bundle from Myca Training is a great place to start.

Patti Massey has been a successful entrepreneur for more than 20 years. She was one of the founders of a technology company that went public in 2000, and has been working in the elearning field since 2002. Her company has created a wide variety of elearning products designed to reduce barriers and improve productivity within the corporate environment. Connect with her on Google+.

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Books We Read: Linchpin Part 4 https://www.opensesame.com/site/blog/books-we-read-linchpin-part-4/ https://www.opensesame.com/site/blog/books-we-read-linchpin-part-4/#respond Mon, 04 Nov 2013 00:00:00 +0000 /site/?p=2121 This week we finished our summer internship reading of Linchpin by Seth Godin and covered the chapters “Making the Choice,” “The Culture of Connection,” “The Seven Abilities of the Linchpin,” and “When it Doesn’t Work.” We took issue with a lot of what Godin says, but agreed with a good amount as well. Here are... Read more »

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This week we finished our summer internship reading of Linchpin by Seth Godin and covered the chapters “Making the Choice,” “The Culture of Connection,” “The Seven Abilities of the Linchpin,” and “When it Doesn’t Work.” We took issue with a lot of what Godin says, but agreed with a good amount as well. Here are some of the concepts we discussed:

Controversy over the 5 Elements of Personality

One thing many of the interns took issue with was Godin’s belief that the five traits of personality–Openness, Conscientiousness, Extraversion, Agreeableness, and Emotional Stability–are all traits of the Linchpin. Of course, this is far from the the personality psychologist’s original intention in creating this model, which was to merely represent personality, not create an ideal.

Intern Joe Becic pointed out that agreeableness is not necessarily a trait necessary for a Linchpin. “If Godin is a linchpin for creating this book, then agreeableness can’t be one of the traits,” he quipped. All jokes aside, it’s not hard to imagine agreeableness ruining a Linchpin. Doesn’t Godin say that we should be breaking the mold, not conforming? For us, a good Linchpin is someone who knows when not to agree, to ask why things are happening, and be an instigator of positive change.

Another trait we took issue with was extraversion. One of our software engineers, Avi Goldberg, says many of the best leaders he has worked with have been introverts. There’s a huge debate right now over whether or not we put too much emphasis on extraversion, with self-proclaimed introverts such as Susan Cain coming out of their bubble and preaching the introvert’s power.

Candyland

Godin believes games like Candyland are detrimental to a child’s development, as these games encourage “agenda following.” By learning to pick cards and follow directions at an early age, Godin believes children are being indoctrinated to work mindlessly and hopelessly. It was interesting to see our different reactions to Godin’s statement and our experiences with similar board games in the past. Most all of us agreed Godin has a point in disliking Candyland, but a few of us (skip this part, Godin) were okay with agenda following and get enjoyment out of consistency and normality. One intern surprised us when she admitted to cheating at Candyland at three years-old. Perhaps that’s what Godin is looking for?

I could be more creative if only…

Godin’s words resonated with us when he described a time corporate coach Deanna Vogt asked him to finish the sentence “I could be more creative if only…” Challenging ourselves to finish a similar statement, “I could do more if only…,” we said we could do more if we weren’t anxious or afraid, had more confidence, or (for one person) didn’t have a TV. Through this exercise we acknowledged the lizard brain acting up and resolved to lessen the things that hold us back.

Looking Back and Real-World Linchpins

For our final session, we decided to share our favorite takeaways from the book and a linchpin we’ve known in our own lives.

Takeaways

Surprisingly, each of us had our own different takeaway. We think the main takeaways for Godin’s book greatly vary depending on who you are and what you’ve done. Here are ours:

  • Remember your Lizard Brain– it will try to resist change, to stop you from stepping up. Take on the extra challenge and practice overcoming your lizard brain– then the transition to linchpin will come naturally.
  • Don’t put too much emphasis on pleasing people, grades, and feedback. If you’re too intense, loosen up and focus on the things that matter.
  • Doing all the little things add up. If someone needs help, take initiative.
  • Love your job. If you don’t have one yet, don’t settle for a job where you merely meet the criteria, when you could be doing a job where you are passionate about the work that you do.

Linchpins

Here are some of the linchpins not mentioned in Godin’s book that were important in our lives:

  • Professors we have had. Professors who have inspired us to change our major, look at a subject in a new way, or expand our horizons.
  • A school district superintendent who has been at the district for over 20 years and who the district is still struggling to replace.
  • Past managers and supervisors who have taken the time to walk through a blog post or provide content ideas to help us along.
  • Our mothers.

How about you? Who are some Linchpins in your life?

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INFOGRAPHIC: Social Media Tips for OpenSesame Sellers https://www.opensesame.com/site/blog/infographic-social-media-tips-opensesame-sellers/ https://www.opensesame.com/site/blog/infographic-social-media-tips-opensesame-sellers/#respond Fri, 01 Nov 2013 19:57:30 +0000 /site/?p=2122 At OpenSesame, we take pride in partnerships with our sellers and affiliates. We are constantly seeking to extend and enrich those partnerships, and we think social media is a great way to do so! We’ve created this infographic to provide tips for you, our sellers, on how to optimize your social networking. You’ll learn the... Read more »

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At OpenSesame, we take pride in partnerships with our sellers and affiliates. We are constantly seeking to extend and enrich those partnerships, and we think social media is a great way to do so!

We’ve created this infographic to provide tips for you, our sellers, on how to optimize your social networking. You’ll learn the basics of each major social network and how to best connect with OpenSesame on each. Check out this infographic—we hope to hear from you via social media soon! 

Facebook Twitter LinkedIn Google+ Pinterest Instagram OpenSesame Social Media Klout OpenSesame OpenSesame G+ OpenSesame Facebook OpenSesame Twitter OpenSesame LinkedIn

 

Social Icon Image Tanja Scherm via flickr

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Trick or Treat? Our New Course of the Week Gives you More Treats, No Tricks https://www.opensesame.com/site/blog/trick-or-treat-our-new-course-week-gives-you-more-treats-no-tricks/ https://www.opensesame.com/site/blog/trick-or-treat-our-new-course-week-gives-you-more-treats-no-tricks/#respond Thu, 31 Oct 2013 18:10:13 +0000 /site/?p=2123 Happy Halloween OpenSesame followers! As you prepare for the parade of adorable, and occasionally spooky, trick-or-treaters this evening, we here at OpenSesame have a treat to offer of our own. Beginning November 6, OpenSesame will increase our Course of the Week deals from one to four courses per week, one for each of the following... Read more »

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Happy Halloween OpenSesame followers! As you prepare for the parade of adorable, and occasionally spooky, trick-or-treaters this evening, we here at OpenSesame have a treat to offer of our own.

Beginning November 6, OpenSesame will increase our Course of the Week deals from one to four courses per week, one for each of the following categories:

  • Business Skills
  • Compliance & Safety
  • Industry Specific (Construction, Medical, Restaurants, etc)
  • Tech & Software

What does this mean for you?

More deals! Email subscribers will continue to receive a weekly email, now with multiple offers in a digest format. Our weekly Course of the Week blog posts will also include information for all four course deals.

What if I want deals for just one category?

Looking for only business skills or compliance course deals? Update your email preferences at any time to limit your Course of the Week email to a single category. Additionally, you can sign-up for our monthly e-newsletter which includes information about new sellers and general updates from OpenSesame.

You’re not getting the Course of the Week deals you say?

sign-up button

Alright, so maybe we have one little trick. It is Halloween after all! Can you guess what our group costume is?

First commenter to successfully name the program, as well as the labels we represent, wins a $10 Starbucks giftcard. We’ll even give you a hint to get you started.

Enjoy Halloween night and be on the lookout for our new Course of the Week format, starting next Wednesday!

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Bringing Sass to Safety: Must-Watch Music Video from Virgin America https://www.opensesame.com/site/blog/bringing-sass-safety-must-watch-music-video-virgin-america/ https://www.opensesame.com/site/blog/bringing-sass-safety-must-watch-music-video-virgin-america/#respond Wed, 30 Oct 2013 18:46:36 +0000 /site/?p=2124 The classic image of a smiling flight attendant demonstrating how to buckle your seat belt just got a major overhaul. Virgin America has redefined the flight safety video by intermixing contortionists, child rappers and dance numbers with announcements about exits and oxygen masks. The unique approach to a commonly ignored speech is garnering lots of... Read more »

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The classic image of a smiling flight attendant demonstrating how to buckle your seat belt just got a major overhaul. Virgin America has redefined the flight safety video by intermixing contortionists, child rappers and dance numbers with announcements about exits and oxygen masks. The unique approach to a commonly ignored speech is garnering lots of attention and accolades for Virgin, as well as plenty of traffic to the video (nearly 500,000 views in one day).

Virgin America isn’t the only company seeking to better engage viewers through innovative approaches to training. Many sellers on OpenSesame use pop culture references, satire or even cartoons to relay valuable information.

Check out our own sassy sellers and their exciting approaches to training.

Customer Service: Service and the City 

3 women having lunch

Fans of Carrie Bradshaw and the “Sex and the City” series will enjoy this course from Deliverers (DTV). The main protagonist is worried about losing her boyfriend, so her business owner friend shares how customer service strategies can be used to approach the problem. Though the metaphor of a keeping a man, viewers learn how to retain customers in a tough market.

General Office Etiquette: Please Play Nice With Others! There’ll Be Fewer Workplace Injuries That Way

Gone fishing sign on office chair

Satire is BigPow Training’s weapon of choice for making engaging training courses. The General Office Etiquette course opens on the presenter commiserating with the viewer for the unfortunate circumstances which have caused them to get a job. He goes on to state the course will teach viewers how to be the most annoying employee possible in order to minimize actual work time. Using examples such as showing up to work only when you have a presentation or someone to flirt with, viewers learn appropriate behavior through the extreme examples of what not to do. Pay close attention—with BigPow, you never know what’s coming next!

Confidential Information: Mission Possible! 

Need to train your employees on the proper techniques for handling sensitive information? Send them on a mission! Through interactive games, Compliance Cartoons sends viewers on a mission to protect confidential information and teaches them the necessary protocols along the way. Viewers can only get to the next mission location, such as the safe house, by correctly answering quiz questions.

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OpenSesame’s CourseCloud™ https://www.opensesame.com/site/blog/opensesame-email-delivery-puts-learning-your-inbox/ https://www.opensesame.com/site/blog/opensesame-email-delivery-puts-learning-your-inbox/#respond Wed, 30 Oct 2013 15:23:13 +0000 /site/?p=2125 OpenSesame’s goal is to become the world’s leading elearning marketplace by creating useful, simple tools that unlock elearning for your business. As an elearning marketplace, we’re focused on making it easy for you to use elearning courses in whatever way is most convenient for you. That’s why courses you purchase on OpenSesame will work in... Read more »

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OpenSesame’s goal is to become the world’s leading elearning marketplace by creating useful, simple tools that unlock elearning for your business.

As an elearning marketplace, we’re focused on making it easy for you to use elearning courses in whatever way is most convenient for you. That’s why courses you purchase on OpenSesame will work in any SCORM-compliant learning management system. Our latest feature, CourseCloud™, makes elearning work for companies who don’t have a learning management system (LMS) or who need a simple, instant way to distribute courses to small groups.

CourseCloud™ delivery lets you purchase, take and distribute courses with just a web browser. Use CourseCloud™ to invite your employees to take courses with a simple email – and you can see on your dashboard if they have started, completed or passed the course.

OpenSesame’s CourseCloud™ enables businesses of any size to:

  • Send simple email invitations to take training on OpenSesame.com
  • Connect employees to training courses instantly
  • Deliver and track courses without a learning management system

Check out CourseCloud™ in action: 

Start Using CourseCloud™ Today
 
To start using CourseCloud™, go to your Dashboard and click purchased courses. Select “Delivery Preference” and set it to “Course Cloud.” Next, click the “Invite Team” link. You will be taken to a new screen where you can enter the email addresses of the employees who need to take the course; click “Send Invites” to distribute invitations. Once you send the invite, track your employees’ progress by clicking “Manage.” You can also resend the invite or disable the employee’s course, or – if they have not yet started – delete it.
 
For small businesses who don’t have a learning management system, CourseCloud™ provides simple, free tracking and course delivery. For even the largest business, CourseCloud™ provides an instantaneous and easy course distribution option, bypassing the LMS for immediate learning opportunities.

If you want to learn more about this awesome feature check out the press release.

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New and Improved: Getting to Know your Buyer Dashboard https://www.opensesame.com/site/blog/new-and-improved-getting-know-your-buyer-dashboard/ https://www.opensesame.com/site/blog/new-and-improved-getting-know-your-buyer-dashboard/#respond Tue, 29 Oct 2013 23:02:38 +0000 /site/?p=2126 We’ve been busy here at OpenSesame over the last few weeks completing our redesign of the user dashboard. Our goal for these improvements is to provide more of the data you need in a simple, straightforward interface. The updated look includes more tabs to track budgets, usage, returns and more. Ready to jump in? Join... Read more »

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We’ve been busy here at OpenSesame over the last few weeks completing our redesign of the user dashboard. Our goal for these improvements is to provide more of the data you need in a simple, straightforward interface. The updated look includes more tabs to track budgets, usage, returns and more. Ready to jump in? Join me on a tour of the new buyer dashboard and its key features.

Let’s Start!

To begin using your dashboard, log into your OpenSesame account and click on “My Courses” in the grey nav bar.

Charts

The first significant change to your dashboard are the two charts at the top of the page. These graphs comprise your Purchases Overview and include data on costs and usage by month. Hover over a bar or a diamond on the line chart to see numbers for a specific month or date.

Delivery Preference 

Now you can see your course delivery preference easily within your dashboard. Use the drop down menu to change your preference at any time. 

Purchased Courses

This first tab under the graph displays all your purchased courses with price, seats used to date and the type of license. Filter the list by a searching for a specific title, or using the “Sort By” drop down. “Needs attention” refers to courses that may have been recently retired or have paused licenses.

From this tab, you can also launch the course or invite team members to take the course. Bundles will show a “Show Courses” button instead of “Take Course.” Clicking through will show the complete list of included courses and an option to take the course.

If a course no longer has seats available, the “Invite Team” button will be replaced by a “Manage” button.

Added bonus! Due to popular demand, we’ve added the ability for users and managers to download certificates for successfully completed courses directly from our system.

**If you cannot find a course you have purchased, check the PPU Courses tab and vice versa.

Pause/Unpaused License

Pause buttons

When a seller updates a course, the license is automatically paused until the purchaser (you) review the update and upgrade the course. These courses will show up when you sort by “Needs Attention.” To unpause a license, chose “Preview New Version” to review the course, then select “Upgrade Course.” Once the course is updated, then select “Un-Pause license.”

Pause button

You may also pause a license at any time. Be aware that if you pause a course license, new users are not able to access the course. Only users that had previously launched the course will be able to continue to access the course. 

PPU Charges

This tab corresponds with the Pay Per Use chart above, showing charges per month. Click on a month to get a line-item breakdown of all charges by course, provider, student, launch date and price.

PPU Launch History

Similar to the PPU Charges tab, the launch history tab details information shown in the course usage chart. See which titles were launched, when they were launched, and by whom.

Demo Courses & Returns

Use these tabs if your company has any courses available for demo, or to see information on returned courses.

If you are not currently participating in our Pay Per Use program, you will not see all the charts and tabs shared above. 12/12 licenses will only see the “Purchased Courses” tab, but will still have the option to invite team members through CourseCloud, as well as manage users.

We’d love to hear your experiences using the new buyer dashboard. What do you like? What do you want to see improved for the future?

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Top 3 eLearning Customer Complaints https://www.opensesame.com/site/blog/top-3-elearning-customer-complaints/ https://www.opensesame.com/site/blog/top-3-elearning-customer-complaints/#respond Mon, 28 Oct 2013 15:36:24 +0000 /site/?p=2127 With the rapid expansion of the online training industry, it seems like there is a new LMS or content provider announced every day. Many seek to fill a perceived content gap in the market—offering only tech courses or focusing on the healthcare sector—but few seek to address additional customer pain points. A recent survey by... Read more »

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With the rapid expansion of the online training industry, it seems like there is a new LMS or content provider announced every day. Many seek to fill a perceived content gap in the market—offering only tech courses or focusing on the healthcare sector—but few seek to address additional customer pain points. A recent survey by Latitude learning discovered a lack of content options isn’t the only pain point for elearning buyers.

1. High Prices & Integration Issues

Price was a common barrier among the survey respondents. Many content providers will require you to purchase their LMS in order to gain access to their content. This can result in a high upfront costs before businesses has even had a chance to purchase content. If content providers did open up their content to other LMS’s, many respondents experienced integration issues when moving the courses onto their system.

Flexibility is the cornerstone of OpenSesame’s business. We strive to provide a service that adjusts to you, not the other way around. As a result, we offer multiple course delivery and purchasing options to better meet our customer’s needs and budgets. Our courses can be easily downloaded to work in any LMS or, for those without an LMS, can be taken through OpenSesame using our CourseCloud interface. Depending on the number of users, customers can take advantage of volume discounts, site licenses, or our pay-per-use program.

2. Difficulty Choosing Courses

Some survey respondents found the number of courses offered by content providers to be overwhelming. This feeling was only exacerbated by confusing site layouts.

If you’re just starting an online training initiative and not quite sure of what courses you need, it can be useful to have guide. This is precisely why OpenSesame offers our CourseConcierge service. Simply provide us with a list of the desired competencies and we’ll help match courses to your specific needs.

3. Lack of Compelling Content

Customers are looking for a broad selection when it comes to an elearning content provider. Training needs can change as a business grows or shifts, so having a wide variety of courses to select from in a number of categories is important.

OpenSesame is the world’s largest marketplace for buying online training courses with more than 22,000 courses from 362 providers. Our goal is to provide the broadest and freshest catalog available, with courses ranging from business skills and compliance, to safety, healthcare, technology, and software.

As veterans of the elearning industry, we’ve experienced similar frustrations and concerns when looking for content. We’ve built our business to address the concerns expressed in this survey and more, striving to provide relevant, and compelling courses, whatever your business need.

Katie Hurst is the Marketing Manager for OpenSesame, the world’s largest marketplace for buying and selling online training courses. Follow me on Google+ or LinkedIn.

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Friday News Roundup: Lessons from Healthcare.gov and End of Unpaid Internships https://www.opensesame.com/site/blog/friday-news-roundup-lessons-healthcaregov-and-end-unpaid-internships/ https://www.opensesame.com/site/blog/friday-news-roundup-lessons-healthcaregov-and-end-unpaid-internships/#respond Fri, 25 Oct 2013 22:24:12 +0000 /site/?p=2128 Our weekly Friday News Roundup covers interesting (and sometimes odd) news from the world of human resources and managment. There were many lessons to be learned from events this week in the corporate world which included the end of unpaid internships at Condé Nast and a rough launch of Healtcare.gov. It Finally Looks Like the... Read more »

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Our weekly Friday News Roundup covers interesting (and sometimes odd) news from the world of human resources and managment. There were many lessons to be learned from events this week in the corporate world which included the end of unpaid internships at Condé Nast and a rough launch of Healtcare.gov.

It Finally Looks Like the End of Unpaid Internships 

We’ve been covering the ongoing debate over unpaid internships over the last few months, as more and more lawsuits are brought against big companies for abuse of such programs. This week it looks like at least one company has given up on the fight and will no longer be offering unpaid internships. Condé Nast announced on Wednesday it has discontinued its intern program, though the company still denies violating any labor laws. There has been no explanation of why the program was cancelled or whether paid positions will become available.

Lessons From the Launch of Healthcare.gov 

The government budget fight and resulting shutdown have not been the only threats to the Affordable Care Act. Healthcare.gov has had a rocky launch at best, causing headaches for citizens across the U.S. As more problems are discovered, many in the tech and project management world are using Healthcare.gov as a cautionary tale. No matter the industry, there is much to be learned from the healthcare.gov launch. If you’re getting ready to implement new technology, this is a must read.

Apple Targets Microsoft Office With Free Apps 

The long-time rivalry of top tech companies heated up this week, as Apple takes aim at Microsoft’s hold on the office application market. Apple announced Tuesday that its suite of office applications will now be free to anyone who purchases a new Macintosh computer or mobile device. Microsoft has dominated the corporate software market with its Office products since the early 1990’s. With the rapid expansion of tablets, however, and Microsoft’s reluctance to offer Office for the iPad, conditions are ideal for Apple to make a move. Could this mean the beginning of the end for Microsoft Office’s reign?

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Training Courses for Halloween! https://www.opensesame.com/site/blog/training-courses-halloween/ https://www.opensesame.com/site/blog/training-courses-halloween/#respond Wed, 23 Oct 2013 16:22:45 +0000 /site/?p=2129 We’re getting into the Halloween holiday spirit here at OpenSesame! To help you celebrate this fun holiday, we’ve picked the best Halloween themed courses from our catalogue. Help your employees have a little fall fun with these ghoulishly great courses! Harassment House of Horrors Enter, if you dare, the harassment house of horrors in this... Read more »

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We’re getting into the Halloween holiday spirit here at OpenSesame! To help you celebrate this fun holiday, we’ve picked the best Halloween themed courses from our catalogue. Help your employees have a little fall fun with these ghoulishly great courses!

Harassment House of Horrors

Enter, if you dare, the harassment house of horrors in this course from Compliance Cartoons. You’ll learn all about harassment in it’s many forms through the haunted library, where you’ll find many harassment resources, and the graveyard, where you’ll be tested on your knowledge (and maybe have to chainsaw a zombie or two!). This highly interactive course features engaging graphics and games, while still providing important harassment information. Have fun battling zombies and exploring the haunted house; put inappropriate and harassing behavior to rest!

First Aid for Emergencies

Nothing is scarier than having an emergency at the workplace! A normal fun, everyday situation at the office can turn into a matter of life and death within just a few seconds. Due to the number of safety and health hazards at most workplaces, all employees should be equipped with standard first aid knowledge. Being familiar with first aid will help you act as an effective first respondent so that you and your coworkers can get out any frightening situation alive and well!

Smart Health: Eating Right

Overindulged in Halloween Candy? This course from RedVector will help you get your health plan back on the right track. Learn how to get the good nutrition your body needs to maintain a lifetime of health and wellness, without fad diets and quick fixes. If you’re looking to lose weight (or simply shed the Halloween junk food pounds) and get healthy, take this course and ditch your holiday guilt!

The Facts About Alcohol

Maybe your office has a company Halloween party (or you plan to attend a party on your own!). If there’s alcohol involved, get the information you need to know ahead of time with this course from Drug Free Business Solutions. Be informed about how alcohol is absorbed, distributed and metabolized and learn the truth about some common drinking myths. Be safe at your Halloween party this year!

General Office Etiquette: Please Play Nice With Others! There’ll Be Fewer Workplace Injuries That Way!

Looking for high-quality, entertaining employee training? Try a BigPow course; they’re highly educational courses “masked” as funny training encouraging your employees to be on their worst behavior! This office etiquette course uses humor to address a host of common office issues – attendance, gossip, work ethic, proper (and improper) topics of conversation, how to act in meetings, and how to be an effective team player. Boring, dry topics are “dressed up” as funny and easy-to-watch in this course!

Happy Halloween from all of us at OpenSesame!! 

Image Credit: The Culinary Geek via flickr

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INFOGRAPHIC: Fire Safety https://www.opensesame.com/site/blog/infographic-fire-safety/ https://www.opensesame.com/site/blog/infographic-fire-safety/#respond Tue, 22 Oct 2013 15:41:35 +0000 /site/?p=2130 October is National Fire Prevention Month. Are you prepared to deal with a fire emergency? Get the fire safety training you need and review these resources–US Fire Administration, National Fire Protection Association–to ensure you’re able to protect your home and business. Get the facts about fire with our infographic.  

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October is National Fire Prevention Month. Are you prepared to deal with a fire emergency? Get the fire safety training you need and review these resources–US Fire Administration, National Fire Protection Association–to ensure you’re able to protect your home and business.

Get the facts about fire with our infographic.

 

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Telling the Truth: 3 Steps for Ethical Decision Making https://www.opensesame.com/site/blog/telling-truth-3-steps-ethical-decision-making/ https://www.opensesame.com/site/blog/telling-truth-3-steps-ethical-decision-making/#respond Mon, 21 Oct 2013 15:35:05 +0000 /site/?p=2131 Editor’s Note: Today’s guest post is from Robert Rosell, President of Quality Media Resources, Inc. (QMR). He has written and produced over 50 award-winning educational and training programs aimed at helping organizations develop respectful workplace relationships. A few years ago, Radio Shack CEO David Edmondson resigned after it was revealed the degrees he claimed on... Read more »

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Editor’s Note: Today’s guest post is from Robert Rosell, President of Quality Media Resources, Inc. (QMR). He has written and produced over 50 award-winning educational and training programs aimed at helping organizations develop respectful workplace relationships.

A few years ago, Radio Shack CEO David Edmondson resigned after it was revealed the degrees he claimed on his resume were fakes. Similarly, Yahoo! CEO Scott Thompson was fired after four months on the job for lying about his academic credentials.

Workplace relationships are no different from any others. They are based on trust, and you can’t trust someone who lies to you. This is of particular concern when the people who are lying are playing key leadership roles in our organizations.

Most people throughout an organization are carefully screened before they are hired. Their resumes are checked and their backgrounds scrutinized. This isn’t always the case at the top and the results can be embarrassing—or worse. Holding a senior position is no assurance a person’s values are consistent with those an organization wants to present to the world.

It’s easy to fall back on the old “everyone does it” defense. This argument maintains that padding your resume isn’t lying; it’s just trying to open a few doors so you can show people what you can really do. It’s very tempting to succumb to this logic. Even so, this behavior is wrong and potentially very damaging to your career and your organization. 

The study of ethics is complex. Philosophers spend their lives contemplating and debating approaches to ethical dilemmas. Making good ethical decisions at work, on the other hand, shouldn’t require a PhD.

In QMR’s course “3 Steps to Ethical Decisions”, we suggest organizational leaders ask themselves 3 simple questions when facing a difficult ethical situation.

  • Is it legal?
  • What is the likely impact once the decision becomes widely known?
  • Does it feel like the right thing to do?

Is it legal is a baseline question. This is the compliance level stuff, well below true ethics. You don’t break the law, period, ever. There is one exception to this rule, and that’s when the law itself is immoral and you are willing to take the consequences of challenging it. Laws enforcing slavery in the U.S. or apartheid in South Africa would be historical examples.

The likely impact can be thought of as the ripple effect. Here you’re examining the impact your decision will have on a broad range of stakeholders once that decision becomes widely known. This last bit is critical to ethical decision making. We are much more likely to compromise our principles if we feel we are doing so in private.

Let’s look at the decision to pad your resume. If you consider the impact that decision will have on your family, your reputation, your career, your colleagues, and your employer once it becomes widely known, it is very likely you would stick with the truth. Assuming your decision will remain a secret is a sure path to tactical shortcuts and lapses of judgment. If you always assume your important decision will become widely known at some point, your internal ethical compass is more likely to point you in the right direction.

Finally there’s the gut check – does it feel like the right thing to do. This is where you hear that little voice in your head that struggles to keep you true to your core values. For many of us this is the hardest step in the process. It requires a level of self-awareness and introspection, a consciousness of who we really are and what’s important to us. Making a decision that fails the gut check will likely lead to compromising our most fundamental principles.

If corporate executives, politicians and other leaders would just ask themselves these simple questions, they would save themselves, and their organizations, significant embarrassment—and worse. People at all levels in an organization can fall victim to choosing short-term expedience at the expense of doing what is in their long-term interests. Lying to colleagues, regulators, customers or the public never passes these three simple tests. This is as true for the CEO as it is for the entry-level employee. 

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Friday News Roundup: Addictive Oreos, HR and social media, and more! https://www.opensesame.com/site/blog/friday-news-roundup-addictive-oreos-hr-and-social-media-and-more/ https://www.opensesame.com/site/blog/friday-news-roundup-addictive-oreos-hr-and-social-media-and-more/#respond Fri, 18 Oct 2013 17:58:39 +0000 /site/?p=2132 Every week we round up the major news from the HR and training fields to present to you. This week, there were plenty of interesting stories to choose from. Check out our stories on standing at work, HR and social media, and more! How HR uses social media  This infographic from BLR and SuccessFactors outlines... Read more »

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Every week we round up the major news from the HR and training fields to present to you. This week, there were plenty of interesting stories to choose from. Check out our stories on standing at work, HR and social media, and more!

How HR uses social media 

This infographic from BLR and SuccessFactors outlines the ways in which HR departments are using social media. Unsurprisingly, recruiting is the top use for Twitter. 60.3% of HR departments surveyed say their use of social media will increase next year, while only 0.3% say it will diminish. HR pros had a lot to say about how they use social networking: brand reinforcement, wellness initiatives, giving employee recognition, and viewing trends, among many other things, were mentioned.

Oreos just as addictive as cocaine?

New research shows oreos may be as addictive as drugs of abuse, such as cocaine or morphine. Researchers from Connecticut College have been studying the behavior and brains of rats taught to run through a maze to a room where they were injected with drugs or a placebo; rats injected with drugs stayed longer in the room than those injected with a placebo. Oreos had a similar effect, both on behavior and on the brain—the nucleus accumbens reacts in a similar way to both cocaine and oreos (an example of high sugar, high fat foods). Oreos are delicious, but may also be addictive.

Standing at work = running 10 marathons annually

A new study from the BBC and University of Chester asked volunteers to stand for at least 3 hours on certain days and sit for the entire day for others. They measured movement, heart rate, and glucose. Results show standing helped glucose levels return to normal after eating much more quickly and raised heart rate causing volunteers to burn more calories per hour, equal to running 10 marathons annually. While this is a small study, it shows getting up out of your chair can help—it’s inspired me to try a new “standing desk” setup in our office! 

Would you use a .career address?

The Internet Corporation for Assigned Names and Numbers has approved a number of new internet domain extensions. On the list: .NYC, .Mormon, .party, .singles, .menu, and .career. As an alternative to the exclusive .jobs extension, .career is open to everyone and hope “to further provide marketing opportunities and domain names for registrants to promote and provide career, job, human resources, and employment-related information.” Prices are expected to be competitive; will you try a .career domain name?

Image: mihoda via flickr

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Course of the Week: WHMIS Certification https://www.opensesame.com/site/blog/course-week-whmis-certification/ https://www.opensesame.com/site/blog/course-week-whmis-certification/#respond Thu, 17 Oct 2013 17:38:45 +0000 /site/?p=2133 Mishandling hazardous materials on the job can have severe consequences, both for your workers and your bottom line. Penalties can range from $10,000 to $1 million in fines, as well as up to two years in prison. Fortunately, regulations such as Workplace Hazardous Materials Information System (WHMIS) exist to ensure employees are kept safe through... Read more »

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Mishandling hazardous materials on the job can have severe consequences, both for your workers and your bottom line. Penalties can range from $10,000 to $1 million in fines, as well as up to two years in prison. Fortunately, regulations such as Workplace Hazardous Materials Information System (WHMIS) exist to ensure employees are kept safe through proper labeling of materials and training programs.

Get your WHMIS training in by the end of the year with our Course of the Week deal—$9.99 per user for ”Workplace Safety: WHMIS Certification”—through November 13. This 45-minute online training course from Online Learning Enterprises is divided into seven modules, each followed by a quiz to guarantee understanding and retention. The course topics include:

  • Why WHMIS
  • Rights and responsibilities
  • Symbols
  • Labeling
  • Material Safety Data Sheet
  • Exposure to hazardous materials
  • Recommendations

In addition to in-line assessments, learners are required to take a final examination at the end of the course to test overall knowledge. Users must receive a score of 80% or higher in order to receive a certificate of completion.

Avoid unnecessary workplace injuries through proper education and training. Take advantage of this week’s 50% savings on WHMIS training.

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WHMIS Violations Result in Big Fines https://www.opensesame.com/site/blog/whmis-violations-result-big-fines/ https://www.opensesame.com/site/blog/whmis-violations-result-big-fines/#respond Wed, 16 Oct 2013 17:35:02 +0000 /site/?p=2134 The Workplace Hazardous Materials Information System (WHMIS) is the standard in Canada for workplace hazard communication and safety. The legislation addresses material safety data sheets, worker education and site-specific training programs. Cautionary labeling for hazardous products had previously been outlined by WHMIS, but will now fall under the Globally Harmonized System (GHS) label requirements. While... Read more »

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The Workplace Hazardous Materials Information System (WHMIS) is the standard in Canada for workplace hazard communication and safety. The legislation addresses material safety data sheets, worker education and site-specific training programs. Cautionary labeling for hazardous products had previously been outlined by WHMIS, but will now fall under the Globally Harmonized System (GHS) label requirements.

While both WHMIS and OHSA are overseen by the Ministry of Labour, it is the responsibility of each province or territory to enforce and monitor compliance in their respective jurisdictions. As WHMIS violations often carry a high human cost, the Ministry of Labour takes violations very seriously.

March 2003 – Explosion Results in $1.1 Million in Fines 

Three companies received one of the largest WHMIS fines in the last 10 years for an explosion that resulted in the death of seven people. The companies were performing construction in the area and assigned a worker to identify and mark all the underground natural gas pipelines. As determined by the Ministry of Labour’s investigation, the worker did not use all the available records nor act on visual cues to the presence of gas, which resulted in a backhoe damaging a gas line. The gas then leaked into the building and was ignited.

August 2012 – Classroom Explosion Results in $275,000 fine  

A Catholic District School Board received a $275,000 fine for failing to educate a teacher on safe practices and recognition of chemical hazards associated with a class project. The project, which involved students making barbeques out of steel barrels, led to the death of a student when the barrel exploded while being cut with a hand grinder The investigation found the barrel used had been washed with a flammable cleaner and then stored with its caps closed, allowing the cleaning vapors to accumulate. Resulting sparks from the hand grinder ignited the vapors, causing the explosion.

May 2011 – Fireball Results in $250,000 fine 

Workers preparing to pour liquid steel from a large vessel into a ladle were burned when an unexpected reaction occurred during the pouring. The reaction caused molten steel and a fireball, resulting in extensive burns to the workers. The investigation found the company had not protected workers at risk of exposure with a barrier, such as a shield or screen. The resulting $250,000 fine also included two other OSHA violations on behalf of the company. 

May 2009 – $150,000 Fine for Lack of Training on Leak  

A worker attempting to determine the cause of a leak in a machine received electrical burns when he entered an area with electrically charged exposed parts. The worker was unaware the area contained an electrical charge exposed parts as the company did not provide proper signage. Additionally, the investigation determined the worker had not received proper training on safety procedures for dealing with a leak. 

March 2012 – $70,000 Fine for Chemical Burns  

Three workers were performing maintenance on an ore crusher in a mill and were working in an area where cyanide solution was present. While washing the ore crusher, a worker inadvertently stepped into a hole that was not visible. The hole contained water, as well as sodium cyanide and sodium hydroxide, which filled his boot. The mixture caused the worker to suffer chemical burns and cyanide poisoning. The investigation found the company had failed to have an alarm installed to warn workers of the presence of poisonous cyanide gas which could result during overflows and spills. 

As you can see, it pays to protect your employees and your company with proper WHMIS and OSHA training. Check out our Course of the Week deal, “Workplace Safety: WHMIS Certification” or any of our hazardous materials courses to ensure your employees go home safely each and every day.

Image Credit: Jonathan Perera via Flickr

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Guide to Updated GHS Standards in Canada, Europe, and the US https://www.opensesame.com/site/blog/guide-updated-ghs-standards-canada-europe-and-us/ https://www.opensesame.com/site/blog/guide-updated-ghs-standards-canada-europe-and-us/#respond Tue, 15 Oct 2013 22:20:00 +0000 /site/?p=2135 The switch from country-specific hazardous materials labeling, standards, and training to the UN GHS (Globally Harmonized System of Classification and Labeling of Chemicals) can be confusing. What are the deadlines for changes and what can you expect? GHS, as an internationally agreed upon system, supercedes programs in place in individual countries. In the U.S., OSHA... Read more »

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The switch from country-specific hazardous materials labeling, standards, and training to the UN GHS (Globally Harmonized System of Classification and Labeling of Chemicals) can be confusing. What are the deadlines for changes and what can you expect?

GHS, as an internationally agreed upon system, supercedes programs in place in individual countries. In the U.S., OSHA (Occupational Health and Safety Administration) will modify practices to fit the GHS; in Canada, WHMIS and TDG will be modified by CCOHS (Canadian Centre for Occupational Health and Safety). European Union standards have already been changed to meet GHS criteria by the CLP Regulation.

Before GHS, labeling systems varied greatly by country.

US Label Pre-GHS

Pre-GHS USA (OSHA) Label

 

Pre-GHS Canada Label

Pre-GHS Canada (WHMIS) Label

 

Pre-GHS EU Label

Pre-GHS European Union Label

 

Labels are standardized under the GHS.

GHS Label

Format for the new GHS labels using fictitious chemical names. 

 

On new GHS labels, you’ll see some new graphics including:

Explosive Label

Explosive

 

Flammable Label

Flammable

 

Corrosive Label

Corrosive

 

Toxic Label

Toxic

 

Health Hazard Label

Health Hazard

 

Environmentally Damaging Label

Environmentally Damaging

 

Target implementation dates vary by country:

USA

  • December 1, 2013 – Train employees on the new label elements and SDS format.
  • June 1, 2015 – Comply with all modified provisions of the final rule, except December 1, 2015 – Distributors may ship products labelled by manufacturers under the old system until December 1, 2015.
  • June 1, 2016 – Update alternative workplace labelling and hazard communication program as necessary, and provide additional employee training for newly identified physical or health hazards.
  • Transition Period – Comply with either 29 CFR 1910.1200, or the current standard, or both. 

Canada

  • Draft regulations will be proposed in Spring 2013, with final regulations published in early 2014.
  • Health Canada’s goal is to have the updated WHMIS laws in force by June 2015.
  • Provincial and territorial WHMIS regulations will also require updating – expected update by June 2016.

Europe

  • GHS has been adopted into the new EU Classification, Labelling and Packaging (CLP) regulations (as of January 20, 2009).
  • Pure substances by December 1, 2010.
  • Mixtures by June 1, 2015.
  • Two-year transition period for existing products labelled and packaged according to EU Directives (67/548/EEC and 1999/45/EC, both as amended). 

Elsewhere in the world? Find relevent GHS implementation for other countries

Need training? OpenSesame has Hazardous Materials Training, WHMIS training, and OSHA training to meet your needs. 

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Books We Read: Linchpin Part 3 https://www.opensesame.com/site/blog/books-we-read-linchpin-part-3/ https://www.opensesame.com/site/blog/books-we-read-linchpin-part-3/#respond Mon, 14 Oct 2013 23:41:54 +0000 /site/?p=2136 Every week OpenSesame interns and employees come together to discuss Seth Godin’s Linchpin. This week we discussed the chapters, “Is it Possible to Do Hard Work in a Cubicle?” and “The Resistance.” Our discussion centered around how fear, reassurance, and expectations can hold us back.   Important Concepts: Art Art is not limited to painting... Read more »

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Every week OpenSesame interns and employees come together to discuss Seth Godin’s Linchpin. This week we discussed the chapters, “Is it Possible to Do Hard Work in a Cubicle?” and “The Resistance.” Our discussion centered around how fear, reassurance, and expectations can hold us back.

 

Important Concepts:

Art

Art is not limited to painting and drawing– art is a product of emotional labor. Art is an expression of creativity and passion with intentional and personal flair. The intention of the artist is significant but the medium is not. Art is an act of courage that inspires change. Passion is people, not project, specific; passionate individuals find ways to create and to spread their art. This combination of art and passion makes an individual a linchpin. 

Producing art

Shipping is not about producing a masterpiece and thus can sometimes can feel like a compromise. Shipping is when you release an idea before it is “perfected.” It is difficult, but necessary. Thrashing is another essential step towards completing a project. Thrashing involves brainstorming and editing; sometimes thrashing is small edits, but sometimes thrashing is a complete revamp of a project. Godin argues that thrashing should be an early step in the process, otherwise you might not ship.

What holds you back

Your lizard brain, or the limbic system, is what holds you back. It controls raw emotions and fights for your survival. Unfortunately, survival and success are two very different things. Your lizard brain is the root of your fear, what prevents you from creating art and shipping when you can. The lizard brain is the source of the resistance.

The daemon, what the Greeks believed was the genius living inside of us, is the source of your great ideas, insights, and emotional labor. The resistance is devoted to keeping your daemon out of the world. Rather than seeking out assurance, embrace your anxiety. Overcome your lizard brain by seeking out uncomfortable situations, because discomfort inspires engagement and change.

Major Takeaways:

Do not let fear hold you back

Reassurance holds you back by creating a cycle that never ends. In our discussion, we highlighted the differences between encouragement and reassurance. Others can positively influence you and inspire you to change and create. But there is a difference between getting inspired by someone and seeking out positive feedback. In order to grow, you need to force yourself to be uncomfortable. You need to stop looking for reassurance and start living with discomfort. Anxiety cannot sustain itself forever and eventually the cycle will diminish and fade away.

The dangers of plans

When discussing fear, Godin questioned the use of maps, manuals, and plans. We are constricting ourselves to someone else’s map, and it insulates us from responsibility. But do plans really restrict our creativity? One of the interns argued that it is not plans that hold you back, but rather expectations. Another intern countered that claim, stating that expectations help you set goals and motivate yourself. But when your expectations are emotional, is the resistance holding you back?

Photo from sethgodin.com

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Friday News Roundup: Machines that Hire, Gen Y Workers and More https://www.opensesame.com/site/blog/friday-news-roundup-machines-hire-gen-y-workers-and-more/ https://www.opensesame.com/site/blog/friday-news-roundup-machines-hire-gen-y-workers-and-more/#respond Fri, 11 Oct 2013 17:39:01 +0000 /site/?p=2137 In addition to all the announcements coming out of HRTech this week, there have been some big news items trending in the industry. Check out our Friday News Roundup of popular stories from the world of HR. Companies Are Losing Gen Y Workers, And It’s Costly By 2025, Generation Y (born from 1983–2000) will comprise... Read more »

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In addition to all the announcements coming out of HRTech this week, there have been some big news items trending in the industry. Check out our Friday News Roundup of popular stories from the world of HR.

Companies Are Losing Gen Y Workers, And It’s Costly

By 2025, Generation Y (born from 1983–2000) will comprise 75 percent of the workforce. Yet more than a quarter of the companies surveyed have lost 15 percent or more of their Gen Y employees in the last year, costing anywhere from $15,000–$25,000 in lost profits. So what are these 20-30 year-olds looking for from employers and how can you compete? Blogging4Jobs suggests offering flexible schedules, access to mentors and time to work on special interest projects. Overall, Gen Y workers are looking for companies with clear missions and opportunities to improve their skills.

Machines Get Into the Business of Hiring

Big data is helping us prevent injuries in New York’s Central Park and provide better healthcare, so why not have computers help us hire more effectively? Companies like Knack.it Corp and Evolv Inc. are doing just that, finding patterns in respones to games and online questionnaires to better estimate a candidate’s suitability. Games such as Knack’s Wasabi Waiter can measure the ability to recognize and react to moods, where questionnaires like the one used by Xerox Corp. can provide an applicant rating to hiring managers.

Let the Flu Season Begin 

As flu-related absences are estimated to cost $6.2 billion in lost productivity this year, more and more companies are offering on-site flu shot clinics to protect employees. While the shot is strongly recommended for those over 50 and those with serious medical issues, the CDC has expanded its recommendation to include everyone over 6 months old. Since many businesses can’t afford to lose key employees, companies are taking the threat more seriously than in years past. In addition to vaccinations, companies should educate employees on specific actions they can take to avoid catching and spreading the flu.

What the Government Shutdown Means for HR

We are a more than a week into the government shutdown and already HR departments across the U.S. are feeling the effects. With the shuttering of federal agencies, everything from hiring to compliance enforcement has been slowed. The Occupational Health and Safety Administration as well as the Equal Employment Opportunity Commission are both closed, which means both current and new investigations cannot move forward. Additionally, E-Verify will not be available during the shutdown. Jim Link, chief HR officer for Randstad US, suggests being open with employees in regards to how the shutdown impacts them. “With any major economic event, it is always best to engage with your staff often to put any potential uneasiness to rest,” said Link.

Image Credit: John Greenaway via Flickr

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Course of the Week: The Complete Microsoft Office 2013 Bundle https://www.opensesame.com/site/blog/course-week-complete-microsoft-office-2013-bundle/ https://www.opensesame.com/site/blog/course-week-complete-microsoft-office-2013-bundle/#respond Thu, 10 Oct 2013 20:30:14 +0000 /site/?p=2138 Have you always wanted to be able to indicate “Expert” when describing your Microsoft Office proficiency level? Basic knowledge of Word and Excel is often required for jobs but the work itself typically demands a better understanding of those, and other, Microsoft Office applications. Why not “wow” your employer with an advanced understanding of not... Read more »

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Have you always wanted to be able to indicate “Expert” when describing your Microsoft Office proficiency level? Basic knowledge of Word and Excel is often required for jobs but the work itself typically demands a better understanding of those, and other, Microsoft Office applications. Why not “wow” your employer with an advanced understanding of not only Word and Excel, but the entire Microsoft Office suite?

This week’s Course of the Week, the Complete Microsoft Office Bundle from Simon Sez IT, teaches you everything you need to know about Microsoft Office 2013. Each of the six programs included in this bundle are divided into beginner, intermediate, and advanced levels to suit all learners.

The more than 83 hours of courses–broken down into easy-to-digest modules–feature training in the Microsoft Office 2013 versions of Excel, Word, Outlook, Project, Powerpoint, and Access.

This week only, save 70% and get the Complete Microsoft Office 2013 Bundle for only $19.50 per user. Ensure you have the tools and skills to master the suite of programs offered in Microsoft Office with these courses!

buy button

Simon Sez IT (the “IT” stands for “information technology”) offers instruction to help learners win when it comes to computer and software technology. Learning software skills in an easy, self-paced, and affordable way is what this successful and knowledgeable company is all about. Simon Sez IT has built a rapid and loyal following by providing accessible, high quality software training to people of all ages and computer experience levels, whether beginner, expert, or somewhere in between!

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Books We Read: Linchpin Part 2 https://www.opensesame.com/site/blog/books-we-read-linchpin-part-2/ https://www.opensesame.com/site/blog/books-we-read-linchpin-part-2/#respond Wed, 09 Oct 2013 23:27:35 +0000 /site/?p=2139 Each week, OpenSesame employees and interns come together as a company to read Seth Godin’s Linchpin: Are You Indispensable? Godin describes a linchpin as “the essential element, the person who holds part of the operation together. Without the linchpin, things fall apart.” In our second week of Linchpin, we discussed “Chapter 4: Indoctrination– How we... Read more »

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Each week, OpenSesame employees and interns come together as a company to read Seth Godin’s Linchpin: Are You Indispensable? Godin describes a linchpin as “the essential element, the person who holds part of the operation together. Without the linchpin, things fall apart.” In our second week of Linchpin, we discussed “Chapter 4: Indoctrination– How we got here” and “Chapter 5: Becoming The Linchpin.”

In chapter 4, Godin describes how a hundred years ago leaders worried about finding factory workers and avoiding overproduction. Today, because of universal education, there are many “factory workers” and we have created a consumption society in which people always need more; it is a perpetuating cycle. Seth argues schools are places run like factories to produce workers who are docile and follow instructions.

Our discussion at OpenSesame leaned more towards understanding and analysing how educational experiences have shaped us. Some key takeaways from the discussion are:

  • Education institutions today have structure and rules which are necessary to help us gain some structure in our thinking.
  • Schools are knowledge centers full of opportunity to meet other people, implement ideas and challenge our thinking.
  • What you take away from school depends more on your interests and passion, rather than your teachers or school. For example, Kate Cornelius, lead intern at OpenSesame, while agreeing her school made “factory workers,” was able to make her own opportunities to be a leader, take on new roles, and learn new things.
  • In developing countries, education systems are still evolving. Schools are more focused towards helping students gain skills that can help them find jobs.

The chapter on becoming the Linchpin speaks about emotional labor. The term ‘emotional labor’ was coined by sociologist Arlie Hochschild. She described it as “management of feelings to create a publicly observable facial and bodily display… sold for a wage.” The term can be applied to many professions from baristas to managers. Godin says the most difficult type of emotional labor is staring into the abyss of choice and picking a path. Emotional labor is an interesting concept. A linchpin contributes emotional labor at work in his interactions with people. Godin also talks about Marissa Mayer, Donald Bradman, and Bob Dylan, linchpins in their respective fields. He urges the reader to bring his or her genius self to work everyday and not just follow instructions.

Being a great employee is not just about following instructions, it is much more than that. Seth Godin challenges the reader to be a linchpin by thinking unconventionally, breaking the rules, and contributing emotional labor at work. Discover what you are good at, master it, and market that skill in the marketplace at a premium and stand out. Be different– it’s okay to not conform to rules.

Photo from sethgodin.com

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Microsoft Office: The Key Applications You May Have Missed https://www.opensesame.com/site/blog/microsoft-office-key-applications-you-may-have-missed/ https://www.opensesame.com/site/blog/microsoft-office-key-applications-you-may-have-missed/#respond Tue, 08 Oct 2013 19:26:10 +0000 /site/?p=2140 Microsoft Office products have been a staple of the workplace for (gasp!) nearly 30 years. Since the introduction of the first bundle of applications (Word, Excel, and PowerPoint) in the late-80’s, Microsoft has steadily expanded the Office Suite in response to the growing needs of the modern workplace. In fact, you may not even be... Read more »

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Microsoft Office products have been a staple of the workplace for (gasp!) nearly 30 years. Since the introduction of the first bundle of applications (Word, Excel, and PowerPoint) in the late-80’s, Microsoft has steadily expanded the Office Suite in response to the growing needs of the modern workplace.

In fact, you may not even be aware of all the products in the Microsoft Office galaxy or the number of complementary applications available with certain subscriptions. The old reliables, including Word and Excel, are still there, but can you name at least one other of the twelve products in the Microsoft Office suite of applications? Don’t worry if you can’t–we’ve got introductions to the oft-forgot eight and how they can best benefit your business.

Access

If your company requires customized database solutions, Access is the tool for you. Access is primarily for software developers and database managers, allowing them to build browser-based database applications. The 2013 edition of Access actually allows users to create web applications directly in SharePoint 2013, in addition to being able to create tables, queries, forms and reports. The Access system provides a number of app and table templates to get users started, but also supports customization. Access 2013 also automatically stores data in a SQL database, so the data is more secure and scalable than past iterations. Access Services is required for Access 2013.

Exchange

Manage corporate email easily and securely with Exchange, a mail, contacts, and calendar application. Even employees with crowded inboxes are able to store and organize emails and increase productivity. Teams are able to share information easily with “site mailboxes.” Email threats are eliminated before they even reach your inbox and sensitive data is easily protected. Exchange allows you to move to the Cloud on your own terms and minimizes disruptions for employees.

Lync

Connect your company with Lync, a corporate instant messaging and video conferencing platform. This communication software allows employees to stay in touch anywhere by communicating securely wherever there is a network connection and on any device. Lync integrates voice and video calling with Lync meetings and instant messaging for an all-in-one communication experience. The ability to host virtual meetings with up to five participants is a great feature for business of any size. Browser-based access is available to those outside your organization to join conference calls and meetings. Integration with Skype (acquired by Microsoft in 2011) and OneNote make the experience even better.

OneNote

OneNote is a great resource for information gathering and team collaboration. In many ways, OneNote acts like notes passed around between friends in school. Users can attach notes, drawings, screen shots or audio files, anywhere on the document window, just by clicking in a spot. There is no enforced structure or layout requiring useres to “insert here”, encouraging the free-flow of ideas and creative expression. Notes can be shared with fellow users over desktop or mobile and is great for tablet users. This a fantastic tool for brainstorming, creative teams or tracking ideas.

Project

Project Online seeks to handle all your portfolio management needs with one tool—project scheduling, financial reporting, resource allocation, task tracking and more. This portfolio management software is useful for increasing transparency into project status, allowing users to implement changes or onboard new projects more quickly. This achieved through features like the newsfeed, which allows team members to see real-time updates to documents, calendars and team feedback. Project’s security can also support collaboration with outside entities such as clients or trusted business partners. With all the data collected in Project, leadership can create dynamic, detailed reports to ensure projects are aligned with the company’s strategy and goals. Project Online is most effective when combined with SharePoint and Lync Online.

Publisher

Design easily with Publisher, entry level software for desktop publishing. Small businesses without in-house design teams get the greatest use from this software, as employees can create their own marketing materials and other creative pieces with ease. Publisher includes features such as simple image import and the ability to easily swap photos, professional-looking effects, online photo access (from Facebook, Flickr, etc), and high resolution photo backgrounds.

Sharepoint

Integrate your office with Sharepoint, corporate connection software. Employees are able to connect across the enterprise and engage with other people, information, and projects. It is easy to share and collaborate on documents in real time, connect with social feeds, engage in group and community discussions, and much more. This is the perfect tool for companies looking to become more connected and up their collaboration and teamwork.

Visio

Create engaging diagrams and vector graphics to display your data with Visio. If your company deals with complex data, this software will come in handy. You’re able simplify data for presentations to make it understandable at a glance. Teams can work on diagrams and projects together through sharing options. Built-in templates and stencils make it easy to create and customize diagrams.

All of the Office 365 Business Plans (Enterprise E3, Midsize Business and Small Business Premium) include the following applications:

  • Word
  • PowerPoint
  • Excel
  • OneNote
  • Outlook
  • Access
  • Publisher
  • Lync

Now you’ve been introduced to the entire family of Microsoft Office applications, be sure to get your employees up-to-speed on all the great tools available with OpenSesame Microsoft Office training courses. We have courses for all levels, whether just starting out or getting ready to take certification tests.

Image Credit: The Daring Librarian via Flickr

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How to Write the Perfect Learning Objective https://www.opensesame.com/site/blog/how-write-perfect-learning-objective/ https://www.opensesame.com/site/blog/how-write-perfect-learning-objective/#respond Mon, 07 Oct 2013 19:17:52 +0000 /site/?p=2141 Editor’s Note: Today’s guest post is part of a blog series on creating eLearning courses by Sharlyn Lauby, SPHR, CPLP. Sharlyn is a HR pro turned consultant with more than 20 years of professional human resources experience. One of the most essential and challenging components to designing training is creating the learning objective. If you design... Read more »

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Editor’s Note: Today’s guest post is part of a blog series on creating eLearning courses by Sharlyn Lauby, SPHR, CPLP. Sharlyn is a HR pro turned consultant with more than 20 years of professional human resources experience.

One of the most essential and challenging components to designing training is creating the learning objective. If you design training (like I do), you know it’s one of the first pieces clients ask for. “What’s the program objective?” And clients don’t want wimpy objectives.

Wimpy objectives use what are considered to be weak verbs. Words such as know, learn, understand, and appreciate are examples of weak verbs. Here are a couple of poorly written learning objectives:

  • Understand the four components of a learning objective.
  • Be able to describe the four components of a learning objective.
  • Our workshop will provide participants with the opportunity to learn the four components of a learning objective.

Please don’t hate on me for saying it. We all know it. And I’ll admit, upon occasion, I’ve used those weak verbs myself. But there’s a better way.

Now, before I share with you my rule for writing a solid learning objective, I want to have a quick sidebar conversation about the term “learning objectives”.

Often, we use the terms learning objective and learning outcome interchangeably. I’ve been guilty of this myself. Traditionally, learning objectives are what participants can expect from the facilitator or trainer.

Learning outcomes are what participants are expected to know or be able to do by the end of the training session. They should be specific and measurable. I believe in today’s training world we call what participants can expect during the learning event–the program description. And we call what participants expect to know by the end of training–learning objectives. So for the purposes of this post, we’re calling them learning objectives.

Back to the rule. I use what is called the A-B-C-D method for developing an objective.

A – Audience

B – Behavior

C – Condition

D – Degree

Audience is fairly self-explanatory. They are the participants.

Behavior is the “thing” they need to know or do.

Condition represents the support that is provided to the learner. It might be a book, job aid, etc.

Degree refers to the required efficiency level.

Here’s an example:

Given a complete copy of the manual on Instructional Systems Design, the participant should be able to accurately describe the four components on a learning objective without error when given at least three opportunities to do so.

In this example:

  • A (Audience) is “the participant.”
  • B (Behavior) is “accurately describe the four components of a learning objective.”
  • C (Condition) is “Given a complete copy of the manual on Instructional Systems Design.”
  • D (Degree) is “without error when given at least three opportunities to do so.”

I find this four step process to be a thorough way in developing an objective. Just ask the questions.

  1. Who is the intended learner?
  2. What do they need to know or do?
  3. What kind of support will we provide?
  4. What is the degree of proficiency they need to have?

I’m curious. What do you see as the biggest challenge to writing good learning objectives? Take our one-question poll. We’ll post the results in a couple of weeks. 

Sharlyn Lauby is the HR Bartender, whose blog is a friendly place to discuss workplace issues. When she’s not “tending bar”, Sharlyn is president of ITM Group, Inc., which specializes in training solutions to help clients retain and engage talent. Her personal goal in life is to find the best cheeseburger on the planet. Connect with her on Google+ or follow her on Twitter.

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Training Remote Employees: A Look at the Apple At-Home Advisors Program https://www.opensesame.com/site/blog/training-remote-employees-look-apple-home-advisors-program/ https://www.opensesame.com/site/blog/training-remote-employees-look-apple-home-advisors-program/#respond Fri, 04 Oct 2013 16:50:22 +0000 /site/?p=2142 Hiring a remote workforce offers many benefits for both the company and the employees–reduced overhead costs and more schedule flexibility for employees are key examples. However, without the benefit of regular face-to-face interaction with other employees or a supervisor, training and retaining remote workers can be a challenge. Recently Ashley Verrill, Managing Editor for the... Read more »

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Hiring a remote workforce offers many benefits for both the company and the employees–reduced overhead costs and more schedule flexibility for employees are key examples. However, without the benefit of regular face-to-face interaction with other employees or a supervisor, training and retaining remote workers can be a challenge.

Recently Ashley Verrill, Managing Editor for the Customer Service Investigator Blog and a CRM Analyst for Software Advice, wrote an article for TechCrunch about how Apple has sought to overcome this challenge with their At-Home Apple Advisor’s Program.

The Apple Advisor’s Program trains and connects Apple’s remote call center employees in hub cities across the U.S. Some of the strategies to promote engagement and reduce turnover include:

  • Tracking mouse movements and issuing prompts to monitor engagement
  • Using video calling to create deeper connections with remote workers
  • Tying performance conversations to company missions to create a sense of purpose
  • Mimicking a classroom environment, with “homework” and lectures, to increase comprehension of training material
  • Adapting curriculum to different learning styles by mixing traditional classroom-style instruction with role-playing and other kinesthetic methods

We interviewed Verrill, via Skype, to hear more about the stories she heard from Apple remote employees and the key takeaways from her conversations with training experts.

For more tips on hiring and managing remote workers, check out these OpenSesame courses:

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Course of the Week: Certified Nursing Assistant Bundle https://www.opensesame.com/site/blog/course-week-certified-nursing-assistant-bundle/ https://www.opensesame.com/site/blog/course-week-certified-nursing-assistant-bundle/#respond Thu, 03 Oct 2013 00:20:17 +0000 /site/?p=2143 The nursing field is growing faster than most other professions here in the U.S. As shown in our Nursing 2013 Facts infographic, the U.S. Bureau of Labor and Statistics projects registered nurse (RN) positions to grow by 26% by 2020, as well as Licensed practical nurse (LPN) and vocational nurse (VN) positions are predicted to... Read more »

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The nursing field is growing faster than most other professions here in the U.S. As shown in our Nursing 2013 Facts infographic, the U.S. Bureau of Labor and Statistics projects registered nurse (RN) positions to grow by 26% by 2020, as well as Licensed practical nurse (LPN) and vocational nurse (VN) positions are predicted to increase by 22%. The highest demand, however, is for Certified Nursing Assistants.

This week’s “CNA-Certified Nursing Assistant Bundle” includes 20 courses on a number of topics including communicating with patients, assisting patients to move, preventing injuries and more, for only $9.00 per user. Courses included:

These bite size courses will ensure learners are prepared to treat a diverse range of people, while maintaining respectful communication and the dignity of the patient. Take advantage of our Course of the Week deal, 80% off through October 8th, and register for OpenSesame today.

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Pathways to Nursing https://www.opensesame.com/site/blog/pathways-nursing/ https://www.opensesame.com/site/blog/pathways-nursing/#respond Wed, 02 Oct 2013 20:12:20 +0000 /site/?p=2144 RN, BSN, LPN, CNA… There are many pathways to nursing, each varying slightly in training, responsibilities, and of course, pay. To get a closer look into the field of nursing, I researched the levels of nursing hierarchy and interviewed six current nurses about their backgrounds, jobs, and what they see for the future of nursing.... Read more »

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RN, BSN, LPN, CNA… There are many pathways to nursing, each varying slightly in training, responsibilities, and of course, pay. To get a closer look into the field of nursing, I researched the levels of nursing hierarchy and interviewed six current nurses about their backgrounds, jobs, and what they see for the future of nursing.

Choosing Your Nursing Occupation

So you want to be a nurse? First, identify where to start and what your end goal is. Maybe a CNA is the right step for now, while you work to become an RN later. While not all of these are strictly “nursing,” they all play a role in the healthcare hierarchy.

Medical Assistant: There is no formal training required to become a medical assistant. MAs perform basic routine tasks, from office work to taking a patient’s vital signs. Average Salary: $43,000

CNA: Certified nursing assistants must pass an examination in order to be qualified. They provide basic day-to-day quality of life care to patients and work under the supervision of an RN or LPN; CNAs are an important link between patients and supervising nurses. Average Salary: $27,000

BSN: Those with a Bachelor of Science in Nursing are eligible to take the exam to become an RN right after graduation. This four year degree program prepares nurses for tasks beyond basic patient care by teaching research, leadership, and other subjects such as humanities and social sciences. Average Salary: $66,000

LPN: Sometimes known as a licensed vocational nurse (LVN), licensed practical nurses usually complete one year of training and must pass the NCLEX-PN. They work on any number of tasks from direct patient care to assisting RNs and physicians in tests and procedures. Average Salary: $56,000

RN: Registered nurses have completed either an Associate’s or Bachelor’s degree in nursing and have passed the NCLEX-RN. These nurses have a wider scope of responsibilities and abilities and work more closely with physicians. Average Salary: $69,000

NP: A nurse practitioner, or advanced practice registered nurse (APRN), has a high level of autonomy and can diagnose diseases and prescribe medication. They may be a patient’s primary care provider. NPs must achieve a Masters of Science in Nursing (MSN) or a Doctor of Nursing Practice (DNP) and pass a certification exam. Average Salary: $96,000

PA: A physician assistant usually has two years of additional study post-bachelor degree. They may get a Master of Physician Assistant Studies (MPAS), Master of Health Science (MHS), or Master of Medical Science (MMSc) and then must pass the PANCE. PAs also have a high level of responsibility and can usually prescribe medication and perform many tasks under the supervision of a physician. Average Salary: $68,000

*Average salary information from Indeed.com

Meet the Nurses:

Stephanie
Stephanie Ahnert, RN, BSN
Training: University of Pittsburgh, Army ROTC
Work: Walter Reed, Cardiology/Telemetry Floor- Washington DC
What do you think the future of nursing looks like?
“I think nurse practitioners are going to be granted the ability to run their own clinics without the supervision of physicians. I think educational programs are going to become more streamlined as there is a growing population of elderly with more health care needs. More medical professionals are needed, and unless MD programs are willing to change their structure to more adequately meet the need, nurses will step up and fill that gap.”
 
Melissa
Melissa Gallardy, RN, BSN
Training: University of Pittsburgh
Work: UPMC, Medical Cardiology Telemetry Unit- Pittsburgh, PA; HIHealthCare- Hawaii
What do you think the future of nursing looks like?
“I think the curriculum will evolve just as current procedure evolve. In nursing school you learn the fundamentals of nursing, but when you graduate you actually learn to be a nurse. I think a lot more emphasis will be on in-hospital teaching/training, coupled with more skills, lab hours, practicing using equipment, interacting with patients, etc. Newer nurses learn current practices in school, whereas older nurses learn newer practices on the job or through continuing education hours required to keep an active nursing license.” 
 
Joanna
Joanna Haneman, RN, BSN
Training: University of Pittsburgh
Work: OHSU, Trauma Unit – Portland, OR
What do you think the future of nursing looks like?
“Right now, you can take a state licensing exam after completing a Nursing Diploma program (phasing out), an associate’s degree, or a bachelor’s degree. There is a big push by hospitals now to hire nurses with their BSN, and based on this, I think it will eventually be difficult for nurses without their BSN to find a job. From what I understand, the BSN degree is seen as reflecting an education that focuses on Evidence-Based Practice, which means our practice reflects the best methods of doing things based on research. The BSN education also focuses a bit more on nurses as leaders, and because it is usually a 4 year degree, most likely incorporates more clinical (hands-on practice) experience than an associate’s degree.”
 
Morgan
Morgan Robins, CNA
Training: Bachelor’s in English Literature, CNA course and certification
Work: Skilled nursing facility- Oregon
What do you think the future of nursing looks like?
“I’ve come to realize that nursing is a rather competitive field, especially with regard to getting into a good nursing school. Since there are a great many applicants, you really have to shine in order to be admitted. For this reason, I think we’ll see an influx of new nurses that are highly educated and motivated. I’m not certain what the future of training will look like, but I imagine there will continue to be an increase in online resources for students, and that having a Bachelor’s degree will be standard at most facilities.”
 
Victoria
Victoria Slaugh, CNA
Training: York County School of Technology, Nursing Assistant course
Work: Manor Care, Dementia Unit- York, PA
What do you think the future of nursing looks like?
“Nursing as a Registered Nurse or CNA is always in need. LPNs are starting to fade out. Most hospitals don’t use them anymore; even doctor’s offices are hiring medical assistants more simply because they aren’t paid as much. There is the technology now to have more hands on training and classes in the future. Right now, you train on each other. But, York Hospital has a Stimulation Lab with a human model which can do everything but urinate and move its bowels. It can even ‘give birth.’”
 
Carrie
Carrie Supinski, RN, BSN
Training: University of Portland
Work: Meridian Park Hospital, Surgical Specialities- Tualatin, OR
What do you think the future of nursing looks like?
“The future of nursing is bright! There is a push for higher education that will only benefit the image and stature of the job. There is a push for nurses to get certified in the department in which they work (for example, I could get a Medical Surgical Certification or an Orthopedic Certification). About 5-10 yrs ago, there was a huge push to get as many nurses out there as possible due to the fears about the large, aging baby boomer population. That created many associate degree programs and sub-par programs. I hope that future training remains competitive and regulated, and nothing is sacrificed in the attempt to fill vacant jobs… it is people’s lives we are talking about!”
 

Need CNA training? From October 1-8, get a great deal here! Want to know more about nursing in 2013? Check out our infographic!

What do you think about the future of nursing? Tell us in the comments!

Image: timefornurses via flickr

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6 Reasons Why Video Is a Fantastic Medium for Training https://www.opensesame.com/site/blog/6-reasons-why-video-fantastic-medium-training/ https://www.opensesame.com/site/blog/6-reasons-why-video-fantastic-medium-training/#respond Tue, 01 Oct 2013 22:03:57 +0000 /site/?p=2145 Editor’s Note: Today’s guest post is by Joe Gough, head of video production at DTV. With more than 10 years experience and several BAFTA and Webby award nominations and wins among his list of credits, Joe is an established filmmaker working out of London, UK. Joe has created dozens of hours of learning and training... Read more »

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Editor’s Note: Today’s guest post is by Joe Gough, head of video production at DTV. With more than 10 years experience and several BAFTA and Webby award nominations and wins among his list of credits, Joe is an established filmmaker working out of London, UK. Joe has created dozens of hours of learning and training content for clients in the pharmaceutical, education, retail and transportation industries.

It is taken as red that people learn in different ways. One size does not fit all. There are however, some significant ways in which training and learning through video can have significant advantages over other mediums. For example, how many times have you searched for a video to show you a particular cooking technique? Or to help illustrate a scenario to a colleague at work?

Video is a fantastic medium for training and we’ve got six reasons why you should add video to your training program:

1. Images engage learners more than words.

If a picture is worth a thousand words, imagine how much you can communicate through video! There is strong science behind the use of images, pictures and diagrams to convey information. Research has shown that we remember visual images much more easily than words.

Whether it’s on the inside of a cave or doodling on a notepad, pictures are a way for us to take a thought or an idea and represent it tangibly to another person. Video is an extension of this basic need. 

2. Storytelling makes learning relateable.

Imagine that you were being presented with yet another PowerPoint presentation with endless slides of bullet pointed lists. Only one part of your brain is being used here. Scientists call this Broca’s area or Wernicke’s area –the language processing center of the brain where we decode words into meaning.

That’s it…nothing else happens.

However, things change dramatically when we are being told a story. Not only are the language processing parts of the brain being used, but every other area in the brain fires up to interpret the story. For example, the motion of video cause our motor cortex to become active in addition to the language processing area.. And it doesn’t just end there. Stories are told in terms of cause and effect—which is how we think and operate as human beings. We think in narratives all day long. This is another reason why narrative video is a fantastic learning tool, as it taps into the very way we understand the world.

3. Video can be there when you cannot.

Here’s a scenario, you may have experienced. You participate in a live training and it was fantastic–engaging and informative. But there’s one concept you can’t quite get my head around or can’t remember. You need to ask the trainer to clarify it, but hang on, they left last week! With in-person trainings, learners can’t ask for a topic or concept to be explained again.

Here is where video comes to the rescue. If you don’t quite get the lesson the first time around, go back review, rewind. Review again as many times as you like. Plus, with the high rate of adoption of mobile devices such as smart phones and tablets, videos are far more accessible than ever before, making learning available anytime, anywhere.

4. Consistency is key.

Say you’re the head of a company or department. You’re bringing in a new process. It’s really important. You have your five department heads who are tasked with training their respective teams on how to use this new system –and they’ve got to train their teams in exactly the same way.

With in-person training, achieving this level of consistency is unlikely. Each trainer will have their own particular style or emphasis, which means its impossible to make sure that the workers on the ground are hearing one consistent message. With a video this is avoided completely.

5. Video is just more fun!

Learning should be fun. Actually, correction, it MUST be fun! An underestimated advantage of video is the entertainment aspect. We choose to film many of our video trainings in a dramatic format because using characters audiences can relate to and identify with helps them understand why the message is relevant to them. Additionally, by placing the learning in a situation we are familiar with, we can more easily understand the significance of the learning and how it applies to us.

Videos can also use humor to help convey messages. If setting a video about teamwork on a deserted island featuring a group of aeroplane crash survivors helps the audience to get excited about learning and engages them, then so much the better. The important thing to remember is that the content comes first and the messages are tangible, relevant and insightful.

6. It’s not as expensive as you think.

Many people have the misconception videos are expensive and time-consuming to produce, but this needn’t be the case. In these times of frugal spending, video can be a cost effective method of communicating with colleagues and clients all over the world, saving money on travel and hotels.

However, video must be done properly and professionally. Video is so widely accessible and easy to create, (I can start recording on my phone within seconds) everyone starts to think they’re the next Steven Spielberg! If executed poorly, technical distractions can have a hugely detrimental effect to the message you are trying to communicate. A viewer who is distracted by the camera shake, out of focus image or muffled sound is not going to buy in to the messages of the video or come away with a good impression of the company who is showing the video.

 

The power of video in utilizing narrative, images and sound taps into many of the different ways in which people learn and interpret information. Coupled with this, the fact that audiences are now able to access a consistent message anytime, anywhere through video makes it a very powerful tool. People learn in different ways, one size doesn’t fit all. Videos shouldn’t replace your conventional training, but rather be used to support it your current efforts.

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INFOGRAPHIC: Nursing Facts 2013 https://www.opensesame.com/site/blog/infographic-nursing-facts-2013/ https://www.opensesame.com/site/blog/infographic-nursing-facts-2013/#respond Mon, 30 Sep 2013 19:14:19 +0000 /site/?p=2146 To kick off our week centered on nursing and nurse training, we’ve created an infographic summarizing the state of the nursing in 2013. As a growing field, nursing can be hard to keep up with; here you’ll find all of the up-to-date industry information to keep you in the loop! If you’re looking for nursing... Read more »

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To kick off our week centered on nursing and nurse training, we’ve created an infographic summarizing the state of the nursing in 2013. As a growing field, nursing can be hard to keep up with; here you’ll find all of the up-to-date industry information to keep you in the loop!

If you’re looking for nursing training, click here!

Nursing Infographic

 

What do you think? How will you keep up with nursing trends in 2014?

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Friday News Roundup: California teen digital law, Bill Gates mistake, and more https://www.opensesame.com/site/blog/friday-news-roundup-california-teen-digital-law-bill-gates-mistake-and-more/ https://www.opensesame.com/site/blog/friday-news-roundup-california-teen-digital-law-bill-gates-mistake-and-more/#respond Fri, 27 Sep 2013 19:32:47 +0000 /site/?p=2147 Each week we take the most interesting news from the human resources and training fields… and this week there were plenty of exciting stories. Check out our stories on California’s newest digital law, Bill Gates’ “mistake,” and more. New digital “eraser button” for California teens Embarrassed by what you’ve done on the web? If you’re... Read more »

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Each week we take the most interesting news from the human resources and training fields… and this week there were plenty of exciting stories. Check out our stories on California’s newest digital law, Bill Gates’ “mistake,” and more.

New digital “eraser button” for California teens

Embarrassed by what you’ve done on the web? If you’re a teen in California, you can breathe easier. This past Monday, California governor Jerry Brown signed into law a bill requiring websites to remove content and provide notice of removal when requested by a minor (under age 18). Social media sites are included under the law. A couple caveats: sites are not required to permanently delete the data, just remove it from public view, and posts by third parties are not included– if someone else publishes the content, the minor cannot force the site to remove it. The law applies even to websites stationed outside of California, as long as the minor resides in the state.

Weightiest Professions

A CareerBuilder survey finds 55% of workers consider themselves to be overweight. Which professions had workers reporting the most weight gain? Here are the top 5: Administrative assistant (69 percent), Engineer (56 percent), Teacher/Instructor K–12 (51 percent), Nurse practitioner or Physician’s assistant (51 percent), Information technology (IT), manager/Network administrator (51 percent). Unsurprisingly, having a sedentary job was the top reason reported for weight gain. Stress eating and eating out were other top culprits.

Hummingbird: Improved Google Search

Disappointed by the results you get when searching long, complex questions? Google has the answer for you! Hummingbird, the newest core algorithm update, is the biggest change since 2010. Most users will not notice a difference to short queries– but for longer searches, Google can now anticipate further questions. The more terms used to search, the more context Google can gather. Scott Huffman, a key engineering director at Google, says the goal is “to get to a natural conversation” between people and Google search.

Control-Alt-Delete a mistake?

According to Bill Gates, it was. Gates has recently said the 3 key login was not the best idea, originally designed to block other apps from faking the login page and stealing passwords. An original IBM engineer came up with the three key system and wouldn’t create a single key. The Control-Alt-Delete sequence is still used today on Windows, whether to lock a screen, access the task manager, or to open a new login screen.

Image: Ed Yourdon via flickr

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Course of the Week: Lean Training Bundle https://www.opensesame.com/site/blog/course-week-lean-training-bundle/ https://www.opensesame.com/site/blog/course-week-lean-training-bundle/#respond Thu, 26 Sep 2013 20:48:56 +0000 /site/?p=2148 While not everyone has heard of “lean” training, they’ve certainly heard of major companies who employ the technique– Ford and Toyota are among the fans. This manufacturing style seeks to maintain a streamlined production system to help companies stay competitive and relevant. This week’s Course of the Week, the Lean Training Bundle, from Automated Learning... Read more »

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While not everyone has heard of “lean” training, they’ve certainly heard of major companies who employ the technique– Ford and Toyota are among the fans. This manufacturing style seeks to maintain a streamlined production system to help companies stay competitive and relevant.

This week’s Course of the Week, the Lean Training Bundle, from Automated Learning Corporation teaches everything you need to know about implementing lean manufacturing practices in your own company. The process of lean manufacturing, of organizing and controlling the process at each stage along the production line, is today the cornerstone of the competitive manufacturing landscape.

This 8 ½ hour bundle includes these courses covering a range of topics: Lean Tools, Introduction to Lean Concepts, 5S Workplace Organization, Lean Manufacturing: Total Productive Maintenance, Visual Concepts, and Quick Changeover/SMED. Automated Learning Corporation (ALC) is committed to improving workplace performance through elearning courses with high levels of interactivity, careful attention to adult-learning principles, and multi-media.

A global learning company, ALC specializes in technical process training and provides comprehensive, high quality, effective, and easy-to-use learning solutions.

This week only, save over $235 dollars and get the entire Lean Training Bundle for only $59 per seat. Streamline your manufacturing with lean methods and reduce communication problems, eliminate delays, and ensure your customers are highly satisfied.

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Books We Read: Linchpin Part 1 https://www.opensesame.com/site/blog/books-we-read-linchpin-part-1/ https://www.opensesame.com/site/blog/books-we-read-linchpin-part-1/#respond Wed, 25 Sep 2013 21:36:17 +0000 /site/?p=2149 As part of OpenSesame’s internship program, our company is reading Linchpin: Are you Indispensable? by Seth Godin. Every Wednesday the company (including our remote workers over Google Hangout!) comes together to discuss chapters of the book and how they apply to our work at OpenSesame and our future careers. The goal of this exercise is... Read more »

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As part of OpenSesame’s internship program, our company is reading Linchpin: Are you Indispensable? by Seth Godin. Every Wednesday the company (including our remote workers over Google Hangout!) comes together to discuss chapters of the book and how they apply to our work at OpenSesame and our future careers. The goal of this exercise is to challenge us as interns to think outside the box and see ourselves as creative individuals, with talents that fit into the new economy. For our first week, we discussed the first three chapters: “Introduction,” “The New World of Work,” and “Thinking About Your Choice.”

Important Concepts:

  • The New Economy: Our system is based upon an old idea that companies succeed the most when they divide production into small, rote tasks to be handled by inexpensive workers. However, in a time of ever changing technologies, this process leads companies to stall further development. The solution is for companies to find linchpins–indispensable people who have the ability to adapt and complete varied tasks.
  • Power to Create: In the past, the economy was driven by white-collar workers who were no more than cogs in a machine–dispensable and lacking the ability to innovate. Godin combats this perception, stating that since the current mean of production is a laptop computer, almost everyone owns their own means of production. With this change has come a new hierarchy of value: lift, hunt, grow, produce, sell, connect, create/invent. The higher up a person is, the better job she or he has, the more she or he is paid, and the less job competition she or he experiences. Since everyone now has the access, it is more important to stand up and create.
  • The New American Dream: The old American Dream was a sort of promise; if a person works hard and follows the rules, he will be rewarded with a stable job and good life. This promise does not work in the current knowledge economy. The new American Dream is: “be remarkable, be generous, create art, make judgement calls,” and “connect people and ideas” (Godin 33). Those are the characteristics that are looked for–embracing those is how people can get ahead.

Major Takeaways:

  • Everyone is Creative: We are often told only artists are creative and that everyone else is simply working. However, this is too narrow definition of the creativity. People create every day, and that creation should count. Everyone has the ability to be creative.
  • Fix the Problems You Find: Working at a startup means that you constantly run into problems that need to be fixed. Instead of pointing out a problem and waiting for someone else to fix it, you should do it yourself. Linchpins are remarkable and indispensable because they do tasks that are not required of them.
Our supervisor Katie Hurst told us her goal in reading Linchpin with us is to “challenge you guys to think outside the box when it comes to your education and what your professors are telling you, to think about yourself as a creative individual and about how your talents fit into the new economy.” Our readings and discussions are definitely helping us do this!
 
Photo from sethgodin.com

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Innovative Work Environments https://www.opensesame.com/site/blog/innovative-work-environments/ https://www.opensesame.com/site/blog/innovative-work-environments/#respond Tue, 24 Sep 2013 15:42:52 +0000 /site/?p=2150 Though the idea of a corporate office is not the most pleasant, there are a few companies opposing the norm. There are a number of innovative workspaces across the globe that showcase playful office decor. This article highlights a few of these innovative workspaces. Google is known for creativity, innovation, and fun– the Mountain View... Read more »

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Though the idea of a corporate office is not the most pleasant, there are a few companies opposing the norm. There are a number of innovative workspaces across the globe that showcase playful office decor. This article highlights a few of these innovative workspaces.

Google is known for creativity, innovation, and fun– the Mountain View headquarters epitomize this. There are slides, free all-you-can-eat cafeterias, and gyms that keep Googlers satisfied. The environmentally friendly Googleplex boasts LEED-certified buildings. Google heavily emphasizes green practices and this can be seen by Google’s on-campus green initiatives and competitions, the bike-to-work program, and carbon neutral products. These green initiatives encourage employees to be more healthy, and mindful about the environment.

Google

Googlers can gather around this counter used both for lunches and meetings. The colorful carpet is a staple of Google’s bright and bold interior.

  Tom Google

Here is our co-founder Tom Turnbull soaking up the California sunshine at Google Headquarters.

Vocus employees have what looks like an entire town to themselves. Vocus sells software to public relations companies to help them manage and monitor social media, email marketing, media interaction, and publishing. The office space includes cafés, a gym, and a spa that are designed to resemble neighborhoods all connected by the main street that winds through the building. This cosy neighborhood vibe gives a community feel to the building and facilitates interaction between employees. Co-workers can bond over a nice cup of coffee or a massage.

Vocus
The town center is the main gathering spot for Vocus employees used for lounging and for staff meetings.
 
Red Bull London’s offices are located in the top three floors of a 19th century building. The roof-level extension boasts views of the West End. The open layout contains a bar, café, formal and informal meeting areas and an official boardroom. A slide provides a playful juxtaposition to the sophisticated floating staircase.
 
Red Bull

The expansive space and playful decor are extravagant yet fun. The interior was designed to stimulate adrenaline and excitement mirroring Red Bull’s brand mantra.

Urban Outfitters’ campus is home to Urban Outfitters, Free People, and Anthropologie. The campus brings together staff that were originally spread out across six different buildings with common areas including a cafeteria, library, gym, coffee shop and an expansive courtyard. The interior is bright, comfortable, and airy, just like the bohemian products sold. Urban Outfitters

The design of the campus encompasses the brand’s culture as well the the rich history of the property. These beams are some of the traces left from the original building that provide a nice contrast to Urban Outfitter’s more hippie styles.

Twitter, the microblogging social network with an environmental conscious. Although not LEED certified, Twitter’s office space repurposed a pre-existing building from 1937. The office fits in perfectly with Twitter’s ethos as the architects used natural or reused materials when possible. For example, the custom designed reception desk uses reclaimed wood from bowling alley lanes.

The custom designed reception desk was created using reclaimed wood from bowling alley lanes. The humble desk epitomizes Twitter’s attempt to make the space sustainable with a sense of rustic elegance.

If you are wondering how to incorporate some of these innovative ideas into your own office space here are a few of our suggestions:

  • Check out our pinterest board for inspiration!
  • OpenSesame has a number of RedVector and Sustainability Education Series courses that will teach you about LEED certification and help you understand how to build a greener office.
  • Check out these case studies for inspiration and suggestions.

Do you have any other suggestions of how to create an innovative workspace?

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Looking to boost office morale? Try a Fantasy sports league https://www.opensesame.com/site/blog/looking-boost-office-morale-try-fantasy-sports-league/ https://www.opensesame.com/site/blog/looking-boost-office-morale-try-fantasy-sports-league/#respond Mon, 23 Sep 2013 21:27:03 +0000 /site/?p=2151 As football season begins to ramp up, an estimated 24.3 million Americans will be dedicating time to maintaining their fantasy teams, many during business hours. Surveys have shown fantasy players spend an average of one hour updating their lineups during the workday, which can equate to around $6.5 billion in wages paid by employers to... Read more »

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As football season begins to ramp up, an estimated 24.3 million Americans will be dedicating time to maintaining their fantasy teams, many during business hours. Surveys have shown fantasy players spend an average of one hour updating their lineups during the workday, which can equate to around $6.5 billion in wages paid by employers to play fantasy sports.

Before you bring down the hammer on employee fantasy time, take a look at a 2012 survey by Challenger, Gray & Christmas. The survey shows hours used to play fantasy sports do not impact workplace productivity. In fact, a complete ban on fantasy sports could do more harm than good. A ban has the potential to reduce morale and company loyalty–much longer terms issues than the 10 to 20 minutes lost due to fantasty team management.

“Companies that not only allow workers to indulge in fantasy football, but actually encourage it by organizing company leagues are likely to see significant benefits in morale as well as productivity,” Challenger said. “In the long run, this may lead to increased employee retention.”

According to a survey by Ipsos, 40 percent of respondents believed participation in fantasy sports was a positive influence in the workplace. Another 40 percent believed that fantasy sports increased workplace camaraderie. Twenty percent of respondents said that involvement in fantasy sports helped them to make a valuable business contact.

This year don’t restrict fantasy league play–make it an office affair! Fantasy sports can be used as a team-building activity to boost company morale, as well as get departments talking to one another. Pair up your R&D team with your marketing team or to get your finance team to compete with your IT department through inter-department leagues. Giving your employees a chance to play, promotes an innovative atmosphere, relieves stress and builds a great team atmosphere. If your employees are in a league together it gives them something to bond over outside of work.

Does your company support fantasy leagues at work? Tell us your story! 

Image Credit: One Way Stock via Flickr

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Friday News Roundup: Lady Gaga lawsuit, CEO to Workers pay ratios and more https://www.opensesame.com/site/blog/friday-news-roundup-lady-gaga-lawsuit-ceo-workers-pay-ratios-and-more/ https://www.opensesame.com/site/blog/friday-news-roundup-lady-gaga-lawsuit-ceo-workers-pay-ratios-and-more/#respond Fri, 20 Sep 2013 17:31:22 +0000 /site/?p=2152 Each week we take the most interesting news from the human resources and training fields…and this week there was plenty exciting. Check out our stories on Lady Gaga getting sued for overtime, the SEC’s requirement for reporting the wage gap between CEOs and their workers and more. Lady Gaga hit with overtime lawsuit  International pop... Read more »

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Each week we take the most interesting news from the human resources and training fields…and this week there was plenty exciting. Check out our stories on Lady Gaga getting sued for overtime, the SEC’s requirement for reporting the wage gap between CEOs and their workers and more.

Lady Gaga hit with overtime lawsuit 

International pop star Lady Gaga is facing a lawsuit from a former personal assistant claiming she is owed $379,000 in unpaid overtime. Jennifer O’Neill worked for Gaga off and on from 2009-2011 and was expected to be on call 24/7. O’Neill claims in the suit she worked 7,168 hours of overtime performing such tasks as ensuring the availability of outfits, serving as a personal alarm clock and even sleeping the same bed as Gaga to address tasks given in the middle of the night.

Obamacare on the chopping block?

The threat of a government shutdown come October 1 is prompting the Republican-controlled House to make a final effort at abolishing the Affordable Care Act (ACA). A vote is set for Friday on a stopgap spending bill that would keep the government running, but would also defund ACA, commonly known as Obamacare. President Obama has stated he will veto the bill if it makes it to his desk.

Companies to disclose CEO-to-Workers pay ratios 

In vote earlier this week, the U.S. Securities and Exchange Commission (SEC) ruled public companies now must report the salary of their CEOs compared with that of their employees. While the ruling provides more transparency into a company’s pay ladder, the reporting burden will ultimately add to the workload of HR departments who will be responsible for complying with the new regulations.

Breaking down the source of HIPAA violations

Software Advice recently analyzed public data available on the Department of Health & Human Services website regarding security breaches affecting 500 or more individuals. The main takeaway? The Internet isn’t to blame. Most HIPAA breaches are avoidable either with stronger security measures or better care-taking on the part of organizations. The Cloud doesn’t pose nearly as big a threat as some fear – in fact, it’s relatively safer than on-premise storage. The solution? Organizations can protect themselves through improved training for medical practices and health systems dealing with protected health information. 

Image Credit: T.J. Sengel via Flickr

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Course of the Week: HTML and CSS for Beginners https://www.opensesame.com/site/blog/course-week-html-and-css-beginners/ https://www.opensesame.com/site/blog/course-week-html-and-css-beginners/#respond Thu, 19 Sep 2013 21:10:24 +0000 /site/?p=2153 HTML is intricately involved in everything we do on the web. No matter what work you’re doing, from blogging and building pages to simply sending email, HTML is involved. As the building blocks of the internet, HTML and CSS are critical skills for those looking to gain a higher degree of control and power over... Read more »

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HTML is intricately involved in everything we do on the web. No matter what work you’re doing, from blogging and building pages to simply sending email, HTML is involved. As the building blocks of the internet, HTML and CSS are critical skills for those looking to gain a higher degree of control and power over their web work.

This week’s Course of the Week from LearnToProgram, HTML and CSS for Beginners, will teach you all you need to know about HTML 4.01 and XHTML. To help you prepare for the future, HTML5 is also covered. Let course designer, author, host, and expert trainer Mark Lassoff teach you everything you need to know to take your web projects to the next level. You’ll learn how to create a creative, quality, and sound website through almost four hours of video instruction including lab exercises (where you can practice your new skills!).

This all-encompassing course covers all essential skills including how to place audio content in a document using HTML5, use CSS to customize tables, create interactive forms to collect user data, utilize basic document structure for HTML 4.01, articulate the sections of an HTML document, and much more.

LearnToProgram.TV offers technical courses you can understand. A leading publisher of web, mobile, and game development courses used worldwide, LearnToProgram is highly dedicated to teaching people to program. Their dedicated instructors are committed to ensuring their courses are easy to understand and easy to complete.

This week only, save $40 and get “HTML and CSS for Beginners” for only $10. No matter your job role, you’ll gain an edge with your new HTML coding skills.

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Frantopia 2013 Franchisee Growth Series https://www.opensesame.com/site/blog/frantopia-2013-franchisee-growth-series/ https://www.opensesame.com/site/blog/frantopia-2013-franchisee-growth-series/#respond Wed, 18 Sep 2013 17:07:34 +0000 /site/?p=2154 Owning a franchisee can be as challenging as it is exciting, which is why Frantopia brings together franchise owners from all over the world to share their stories and connect with each other. Frantopia also seeks to provide quality resources and access to best practices to facilitate franchisee growth. As part of this mission, Frantopia... Read more »

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Owning a franchisee can be as challenging as it is exciting, which is why Frantopia brings together franchise owners from all over the world to share their stories and connect with each other. Frantopia also seeks to provide quality resources and access to best practices to facilitate franchisee growth. As part of this mission, Frantopia will be hosting the virtual event “Frantopia 2013 Franchisee Growth Series” throughout the month of October.

The event is a series of six webinar sessions, each 90-minutes and packed full of valuable tips and personal success stories. Attendees will hear from respected industry experts and successful franchise owners, as well as have the opportunity to participate in live Q&A and group discussions. Franchisees can register for the full series for $149 ($294 value) or individual sessions ($49/each). There are also discounted group rates available for franchisors.  

As Frantopia’s training partner, OpenSesame has created three elearning bundles focused on the most common needs of franchisees and their employees. The bundles are priced specially at only $20 per seat and include more than five hours of additional training:

Seats are limited for Frantopia’s 2013 Franchisee Growth Series, so register today!

Session 1:

How to Make the Most of Your Franchise System
Presenter: John Francis, Twin State Development
October 1st, 2:00 – 3:30pm ET

Session 2: People Power: Hiring the Right Staff for Your Business
Presenter: Tamra Kennedy, Taco John’s franchisee
October 3rd, 3:00 – 4:30pm ET
 
Session 3: Profit Mastery: Driving Unit Profitability
Presenter: Rod Bristol, Profit Mastery
October 9th, 2:00 – 3:30pm ET
 
Session 4:

The Way to Wealth Formula
Presenter: Dan Mendelevitz & Greg DeSimone, FocalPoint Coaching
October 15th, 1:00 – 2:30pm ET

Session 5:

Business Planning: Where Do You Go from Here?
Presenter: Kevin Hallenback, Sandler Training
October 17th, 3:00 – 4:30pm ET

Session 6:

Social Media ROI: Making It Drive Business and Profits
Presenter: Keith Gerson, FranConnect

October 21st, 12:00 – 1:30pm ET

 

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Best Programming Languages for Beginning Coders https://www.opensesame.com/site/blog/best-programming-languages-beginning-coders/ https://www.opensesame.com/site/blog/best-programming-languages-beginning-coders/#respond Tue, 17 Sep 2013 00:41:07 +0000 /site/?p=2155 So you want to be a programmer? Once you’ve decided whether to teach yourself or embark on a more formal course of study, you will have to choose which language you want to learn first. As a followup to OpenSesame intern Daniel Chen’s post on TechRepublic outlining the best programming languages to learn on your own... Read more »

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So you want to be a programmer? Once you’ve decided whether to teach yourself or embark on a more formal course of study, you will have to choose which language you want to learn first.

As a followup to OpenSesame intern Daniel Chen’s post on TechRepublic outlining the best programming languages to learn on your own time, we asked developers what language they think is best for beginners and why. Two of OpenSesame’s software engineers chose Python, while the lead engineer from BlueVolt chose C.

Find out why in the video below!

Ready to get started learning a programming language? OpenSesame has the training courses to help you on your way.

Agree? Disagree? What do you think is the best programming language for beginners and why? Share your answer in the comments!

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The Ultimate Programming Debate: Self-Taught vs Degree https://www.opensesame.com/site/blog/ultimate-programming-debate-self-taught-vs-degree/ https://www.opensesame.com/site/blog/ultimate-programming-debate-self-taught-vs-degree/#respond Mon, 16 Sep 2013 17:59:33 +0000 /site/?p=2156 There is no argument digital literacy is a necessary skill for the majority of jobs in today’s economy. Photoshop, social media and a knowledge of HTML are becoming staples of the modern workplace in the same way Microsoft Office and email have been for the past two decades. However, it remains to be seen as... Read more »

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There is no argument digital literacy is a necessary skill for the majority of jobs in today’s economy. Photoshop, social media and a knowledge of HTML are becoming staples of the modern workplace in the same way Microsoft Office and email have been for the past two decades. However, it remains to be seen as to whether computer programming skills will join the ranks of Word, Excel and Twitter as required competencies. Many argue programming or coding skills are on their way to becoming the new literacy.

Before jumping into research on computer science classes at your local university or signing up for an online resource, it’s important to consider the end goal of your training. Are you looking to get a basic understanding of programming or proficiency to pursue a career in the field? Additionally, time available, passion for the subject and your preferred learning environment all factor into the decision to follow a do-it-yourself curriculum or seek a computer science degree.

Teaching Yourself Programming: Pros and Cons

The strongest argument for self-taught programs is the freedom and flexibility to learn on your own time and pursue topics that interest you. If you are currently employed, it can be difficult to leave your job and take classes full-time. Evening classes can help accommodate 9-to-5ers but can drag out program completion over several years. If you need or want to develop programming skills fast, do-it-yourself programs are the way to go. Some sites even claim they can teach you to code in a month. In addition to the scheduling flexibility, teaching yourself programming is much cheaper than paying for a college program. There are a number of resources available for free or low-cost to make learning to code fit within your budget. Lastly, programming is an fast-changing field. Taking the self-taught approach means you are already familiar with the resources and networks that will help keep your skills current.

Teaching yourself computer science is not for everyone. Without the pressure of a grade or the supervisory nature of professors, many on the self-taught path will lack the discipline to complete their training.

The self-taught programmer sometimes skips the necessary foundational study of math, engineering and computer science that comes with a degree program. There are pros and cons of studying computer science theory if your focus is on developing programming skills, but taking the time to study the math and engineering skills from the beginning will help you acquire understanding of other concepts and skills more quickly.

Key Takeaway: If you plan to take the do-it-yourself approach, reflect on your level of commitment and passion for learning programming. Avoid focusing on only a specific language, instead integrating multiple languages, math and engineering lessons into your training. Take part in online certification programs to help prove knowledge and skill level, as well as participate in open source projects or startups to develop your portfolio of work.

Pursuing a Programming Degree: Pros and Cons

Degree programs are great for individuals looking for additional support from a learning community. Unless it is an online degree program, you’ll be taking classes with other students who can answer questions as well as offer encouragement. College courses also provide ongoing documentation and feedback on your skill level. And for those who struggle with self-discipline, a degree program can force you to complete your goal of computer programming proficiency on schedule.

The downside of enrolling in a degree program is the curriculum is often slower to adapt and cumbersome. Computer programming courses may be teaching outdated information or focusing on languages no longer in demand. Unlike a do-it-yourself program, you may be required to take courses in topics that don’t interest you or apply to your desired career path. And of course, a degree program can take upwards of four years and cost several thousand dollars.

Key Takeaway: Contact companies you are interested in working for or look up current employees of those companies on LinkedIn to determine what they are looking for in an educational background. Research popular programming languages and which have the highest level of longevity. Also, see if your degree program has outside resources available, such as meet-ups, outside speakers or applied projects.

Ultimately choosing to become a self-taught developer or to pursue a computer science degree depends on you. Regardless of your choice, make sure you are passionate about learning the subject and take every opportunity to practice your skills.

 

Katie Hurst is the Marketing Manager for OpenSesame, the world’s largest marketplace for buying and selling online training courses. Follow me on Google+ or LinkedIn.

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Hi from New Business Development and Sales Associate https://www.opensesame.com/site/blog/hi-new-business-development-and-sales-associate/ https://www.opensesame.com/site/blog/hi-new-business-development-and-sales-associate/#respond Fri, 13 Sep 2013 21:31:09 +0000 /site/?p=2157 Howdy y’all! I’m Jessica Frankel, the newest addition to the Business Development and Sales team at OpenSesame. I’m a recent graduate from the University of Oregon, where I majored in Political Science and Business Administration. Although my greeting suggests I hail from Texas, I was actually born and raised in Portland. Having been infatuated with... Read more »

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Howdy y’all! I’m Jessica Frankel, the newest addition to the Business Development and Sales team at OpenSesame.

I’m a recent graduate from the University of Oregon, where I majored in Political Science and Business Administration. Although my greeting suggests I hail from Texas, I was actually born and raised in Portland.

Having been infatuated with all things tech and social for the past few years, I knew I wanted my first job out of college to be with a startup that is making waves in the digital realm. Lucky for me, OpenSesame was hiring! After four weeks on the job, I can already tell I am going to gain invaluable experience working here. I couldn’t be happier I chose to stay in Portland post-college and contribute to the ever-expanding startup community. It’s an added plus the people here are not only great to work with, but so creative.

Prior to accepting the position at OpenSesame, most of my work experience was geared towards marketing and communications. I’ve previously interned for an event planning agency, as well as did social media and PR for a boutique firm in Portland. Additionally, I also served as Brand Ambassador for Microsoft Skydrive my senior year of college. I might have cherry-picked from a variety of experiences, but I am grateful throughout my education and internships, I’ve had professors, bosses, and mentors that placed an emphasis on effective communication, both online and off. In a sales and development role, I’m finding there is not a skill more useful.

When I’m not working, I spend most of my time decorating (obsessively organizing) my apartment, reading good books, Netflix-binging, and scoping out new restaurants to try. Rain or shine (the rain is inevitable), I’m very excited to explore a different side of Portland and looking forward to working hard and getting to know the OpenSesame community!

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Course of the Week: Hazard Communication GHS Update https://www.opensesame.com/site/blog/course-week-hazard-communication-ghs-update/ https://www.opensesame.com/site/blog/course-week-hazard-communication-ghs-update/#respond Thu, 12 Sep 2013 19:58:05 +0000 /site/?p=2158 Since 1983, the Hazard Communication Standard (HCS) has educated employers and employees on proper usage, containment and cleanup of chemicals in the workplace. The recent adoption of the Globally Harmonized System (GHS) builds upon the work of HCS, creating a more standardized approach to labeling and determining what hazardous effects a chemical poses. If your... Read more »

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Since 1983, the Hazard Communication Standard (HCS) has educated employers and employees on proper usage, containment and cleanup of chemicals in the workplace. The recent adoption of the Globally Harmonized System (GHS) builds upon the work of HCS, creating a more standardized approach to labeling and determining what hazardous effects a chemical poses.

If your company works with hazardous chemicals, the adoption of GHS means a fast approaching deadline for training employees. By December 1, 2013, OSHA is requiring all employees handling hazardous materials must be trained on the new GHS label elements and safety data sheet (SDS).

Fortunately it pays to be early, which is why our Course of the Week offer through September 18 is for 50% off the “Hazard Communication GHS Update” by CDT Micrographics. The course covers the major changes and their benefits, as well as training on SDS, in order to meet the training compliance deadline.

With the deadline quickly approaching, this is also a great time to brush up your employee’s knowledge of general HCS guidelines to prevent workplace injuries or accidents. CDT provides two bundles with more than five hours of information on HCS: Hazard Communication Series One and Two.

Avoid rushing to meet the GHS training deadline by taking advantage of this week’s course offering – Hazard Communication GHS Update – for only $6.50 per user.

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Drafting a Successful Workplace Drug and Alcohol Policy https://www.opensesame.com/site/blog/drafting-successful-workplace-drug-and-alcohol-policy/ https://www.opensesame.com/site/blog/drafting-successful-workplace-drug-and-alcohol-policy/#respond Wed, 11 Sep 2013 22:20:11 +0000 /site/?p=2159 Discussing drugs and alcohol with your employees can be a highly personal and uncomfortable subject. However, since more than 75% of illicit drug users are currently employed, and drug abuse costs U.S. businesses an estimated $100 billion annually in damages and lost productivity, it may be time to start the conversation. Framing your company’s drug and... Read more »

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Discussing drugs and alcohol with your employees can be a highly personal and uncomfortable subject. However, since more than 75% of illicit drug users are currently employed, and drug abuse costs U.S. businesses an estimated $100 billion annually in damages and lost productivity, it may be time to start the conversation.

Framing your company’s drug and alcohol policy doesn’t have to be draconian or overbearing– the policy simply needs to accomplish what you need based on local legal requirements, liability, productivity, and ultimately fit within your company culture. To that effect, we’ve developed a few guidelines to help you draft your company’s drug and alcohol policy and start the conversation with your employees in a respectful and professional manner.

Policy Considerations

Legal requirements: Satisfying legal requirements should be the first and foremost goal of your drug and alcohol policy. Some states and agencies are governed by specific laws for drug-testing and drug/alcohol control in the workplace. Specifically, the Drug Free Workplace Act of 1988 restricts the presence of drugs and alcohol in the workplaces of government organizations and government contractors and grantees. As regulations differ by state, consult your local laws first.

Liability: Protecting yourself from legal trouble and maintaining a safe work environment should also be a key facet of your policy. If you don’t have a specific policy and an accident occurs, you can be held liable for damages. If you have an anti-drug and alcohol policy in place and it is found that the employee(s) involved in the accident were under the influence, you have the right to terminate their employment and will not be held liable.

Productivity: Absenteeism and tardiness due to drug and alcohol use can significantly hurt the productivity of your employees. A drug and alcohol policy should lay down specific guidelines for what you expect of your employees. By linking reprimands with unacceptable behavior, you can cut down on instances of intoxication at work and/or missing work due to drug and alcohol issues.

Additionally, if you identify employees exhibiting signs of abuse or dependence you may benefit from providing resources (such as counseling or intervention programs) in your policy to help them deal with their abuse problems. This can save you the cost of employee turnover and will help to get them back to optimum productivity.

Culture: You may or may not care whether or not employees use drugs and alcohol inside or outside of work. The decision is yours, as long as the law doesn’t require a drug-free mandate and your employees are not in a position where a workplace accident will likely occur. While illegal drugs should never be used in the workplace, alcohol consumption at work is becoming more prevalent across the business world. Your company may decide to completely remove alcohol consumption during any work-related activity. The decision comes down to what works for your company and employees.

Enforcement

If you decide drug/alcohol screening should be a part of your policy, you have a few options on how to go about it:

  • Job applicant screening: This upfront method of drug testing ensures you are hiring drug-free candidates, however it does not ensure that employees will not use once they are hired.
  • Post-accident screening: This screening method is used after a workplace accident occurs. If you have a drug and alcohol policy in place and your employee tests positive, you have grounds to terminate.
  • Randomized and periodic screening: Randomized does not always mean spur of the moment. You can inform your employees that they will be tested within a specific timeframe.
  • Reasonable suspicion testing: If an employee exhibits physical and mental characteristics of drug and/or alcohol use while they are on the job, you have grounds to screen them. Try this course to guide your reasonable suspicion testing.

Policy Highlights

  • Clear and specific policies and expectations made available to all employees
  • How your policy will be enforced (how you will screen employees, if at all)
  • Clear guidelines for the actions to be taken if an employee is found under the influence at work
  • Resources and psychological support options for employees suffering from drug and alcohol abuse 

How does your company handle drugs and alcohol? What policies have you found work for you?

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INFOGRAPHIC: OSHA Violations and Training Fines https://www.opensesame.com/site/blog/infographic-osha-violations-and-training-fines/ https://www.opensesame.com/site/blog/infographic-osha-violations-and-training-fines/#respond Tue, 10 Sep 2013 17:44:43 +0000 /site/?p=2160 Keeping workers safe on the job is an important consideration for employers. The Occupational Safety and Health Administration (OSHA), part of the Department of Labor, works to assure safe working conditions for employees by both creating and enforcing standards and providing training, education, outreach, and assistance. OSHA sets forth flexible requirements surrounding training; it is up... Read more »

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Keeping workers safe on the job is an important consideration for employers. The Occupational Safety and Health Administration (OSHA), part of the Department of Labor, works to assure safe working conditions for employees by both creating and enforcing standards and providing training, education, outreach, and assistance. OSHA sets forth flexible requirements surrounding training; it is up to you ensure your employees are informed about the dangers, hazards, and risks of their occupation and how to be safe in the workplace.

Protect your employees from harm and your financial bottom line from OSHA fines through comprehensive training. This infographic outlines the fines assessed by category, major causes of job injury/death, and how you can help avoid these issues through training.

OSHA Infographic

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Free eBook: Build Your eLearning Game Plan https://www.opensesame.com/site/blog/free-ebook-build-your-elearning-game-plan/ https://www.opensesame.com/site/blog/free-ebook-build-your-elearning-game-plan/#respond Mon, 09 Sep 2013 17:45:28 +0000 /site/?p=2161 Earlier this summer we released the first ebook in our eLearning Program Success series, “5 eLearning Myths and How to Avoid Them.” This ebook is designed to help those interested in pursuing elearning programs for their companies to dispel common assumptions, such as elearning being expensive and time-consuming, and provide information to make the argument... Read more »

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Earlier this summer we released the first ebook in our eLearning Program Success series, “5 eLearning Myths and How to Avoid Them.” This ebook is designed to help those interested in pursuing elearning programs for their companies to dispel common assumptions, such as elearning being expensive and time-consuming, and provide information to make the argument in favor of implementing elearning.

Our second ebook in the series, “Game Plan: 10 Steps to a Winning eLearning Program,” expands on the information provided in “5 eLearning Myths” and outlines a step-by-step plan to begin building an elearning program. The ebook takes you through the beginning stages of building an elearning program, including how to build competency maps to better match courses to your desired skill sets. “Game Plan” then moves into what to look for in elearning courses and the various payment models available in the market. Finally, methods of measuring the effectiveness of your program to ensure you are getting the most out of your elearning courses are covered.

Together, these ebooks help you develop the perfect elearning plan for your company and employees. Let us know how your program is going– we’d love to hear your story!

Download your free copy of “Game Plan: 10 Steps to a Winning eLearning Program” and get started implementing your program today.

 

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Friday News Roundup: Marissa Mayer Adobe Skills, Unpaid Interns in the White House and More https://www.opensesame.com/site/blog/friday-news-roundup-marissa-mayer-adobe-skills-unpaid-interns-white-house-and-more/ https://www.opensesame.com/site/blog/friday-news-roundup-marissa-mayer-adobe-skills-unpaid-interns-white-house-and-more/#respond Fri, 06 Sep 2013 21:42:56 +0000 /site/?p=2162 Each Friday we highlight recent news or interesting stories from the world of HR. For this week, we share Marissa Mayer’s foray into design, the call for the White House to pay its interns and how moderate amounts of alcohol can improve problem solving skills. Marissa Mayer “Gets Dangerous” With Illustrator Skills The CEO of... Read more »

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Each Friday we highlight recent news or interesting stories from the world of HR. For this week, we share Marissa Mayer’s foray into design, the call for the White House to pay its interns and how moderate amounts of alcohol can improve problem solving skills.

Marissa Mayer “Gets Dangerous” With Illustrator Skills

The CEO of Yahoo!, Marissa Mayer, shared on Tumblr her role in helping redesign the company’s logo of more than 18-years. According to Mayer, she knows enough about Adobe Illustrator “to be dangerous” and so gathered her design team over a weekend to update the logo. Many designers and advertisers have expressed frustration over Mayer being so intimately involved in the process instead of trusting her team. Others are impressed she took the initiative. Regardless, Mayer proves there is a market for teaching yourself Adobe, no matter what your title or field. 

The White House Enters the Unpaid Intern Debate 

The White HouseTwo weeks ago, our Friday News Roundup shared a response from Fistful of Talent to an unpaid internship position being posted for Sheryl Sandbery’s organization, Lean In. It seems the debate has now drawn in the highest office in the land with a recent petition by the FairPay Campaign. The petition calls on the White House to pay its interns, asserting it would be hypocritical not to do so in light of President Obama’s desire to increase minimum wage. Currently many White House interns are unpaid as their duties fall within the Fair Labor Standards Act guidelines.

A Case for Drinking On the Job?

Happy hour signA recent study out of the University of Illinois at Chicago argues moderate drinking during work hours can be beneficial to problem solving. Study participants were asked to complete common creative problem-solving tasks after being brought to a blood-alcohol content level of .075—the equivalent of four drinks (defined as one ounce of 100 proof liquor or one 12-oz beer) for a 200-pound individual. Individuals from the test group were able to solve the tasks in less time than the non-intoxicated control group. While it’s doubtful this study will signal the return of the 3-martini lunch, the findings are an interesting option for companies facing difficult problems that could use some out-of-the-box thinking. 

White House Image Credit: Chris Christner via Flickr

Happy Hour Image Credit: Ambernectar via Flickr

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BYO Build Your Own Sales Curriculum https://www.opensesame.com/site/blog/byo-build-your-own-sales-curriculum/ https://www.opensesame.com/site/blog/byo-build-your-own-sales-curriculum/#respond Wed, 04 Sep 2013 18:37:22 +0000 /site/?p=2163 Want to build your sales knowledge and skills? Look no further than the following sales training from OpenSesame. Whether you’re just starting out in sales or are a seasoned pro, continuing your sales education is critical; the world of sales is always changing– you don’t want to be left behind.   Your sales style is... Read more »

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Want to build your sales knowledge and skills? Look no further than the following sales training from OpenSesame. Whether you’re just starting out in sales or are a seasoned pro, continuing your sales education is critical; the world of sales is always changing– you don’t want to be left behind.
 
Your sales style is unique; your training should be too. You can choose one of our preassembled bundles or create a personalized curriculum made up of courses from each. OpenSesame provides you with the flexibility to find what works for you.
 
Making the Sale: Giving a Great Presentation
This course from AKLearning covers the execution of a sales presentation and focuses on associated topics such as: message, pre-call objectives, and tools. This content rich course will teach you the skills needed to prepare for a basic sales presentation, deliver your message, formulate a proposal, and utilize effective presentation tools.
Length: 1 Hour 33 Minutes
Price: $24.99
 
Take Charge of Your Sales Career
Mark Palmer and Focus LLC Training’s five-part bundle uses a step-by-step question and answer approach to teach you how to create a personalized Sales Success Plan. By learning about sales expectations, sales offerings, and sales activities through these courses, both beginner and experienced salespeople can improve their sales success and advance their career.
Length: 1 Hour
Price: $199
 
Mastering the Sales Process: From Prospecting to Closing
This six-part bundle from WinPrograms starts with prospecting and lead generation and takes you through the entire sales process to closing the sale. Topics covered–including the art of closing deals, planning your sales offer, and reaching decision makers–will help you master sales.
Length: 7 Hours 45 Minutes
Price: $220
 
Strategic Selling
Soft Skills On Demand’s bundle combines hour-long video talks by leading salespeople Warren Greshes and Richard Fenton. Speaker Hall of Fame member Greshes discusses prospecting skills that work in his engaging lecture; his proven system will help you take the guesswork out of prospecting and telemarketing. Go For No! author Fenton teaches how to make the most out of rejection and boost your results.
Length: 2 Hours
Price: $105
 
Prime Sales
This in-depth, 14-part bundle from Prime Learning presents a buyer-focused approach to sales. You will learn practical guidelines on how to plan, start, and close all parts of the sales cycle. Skills taught include: listening, making calls, communications, proposal writing, gathering information, and managing a sales territory.
Length: 27 Hours 30 Minutes
Price: $290
 
Increase Your Sales Skills
Vubiz’s five-part bundle teaches all the basic essentials for a successful career in sales. Each hour-long course covers an important sales skill: basics, cold calls, finance, avoiding burnout, and meeting goals. This bundle is the perfect introduction to sales or a refresher for more experienced professionals.
Length: 5 Hours
Price: $175
 
Whether you choose a pre-assembled bundle or build your own curriculum with courses offered from each, you’re sure to gain valuable new skills to help you get (and stay) ahead in the sales game!
 
Image: thetaxhaven via flickr

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Tips for Handling Sales Rejection https://www.opensesame.com/site/blog/tips-handling-sales-rejection/ https://www.opensesame.com/site/blog/tips-handling-sales-rejection/#respond Tue, 03 Sep 2013 21:59:01 +0000 /site/?p=2164 You’ve worked hard to improve your lead generation efforts, making sure you are attracting qualified companies that are interested in your product or service. You’ve got a rockstar team of trained business development professionals passionate about connecting with these companies to help solve their business challenges. All the pieces are in place for a great... Read more »

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You’ve worked hard to improve your lead generation efforts, making sure you are attracting qualified companies that are interested in your product or service. You’ve got a rockstar team of trained business development professionals passionate about connecting with these companies to help solve their business challenges. All the pieces are in place for a great sales strategy. Except for one thing. 

How can you help your team bounce back from a rejection?

While you can certainly reduce the likelihood of a rejected sale through a well-prepped team and better leads, occassionally your team will hear the word “No”. During those (hopefully rare) times, how your sales team handles rejection can be just as important to your sales strategy as leads and training.

To help us create a good rejection plan, we interviewed Brittany McClain from the OpenSesame Business Development team. Brittany shares her own experiences, how she handles rejection and her tips for others in the sales field. 

Picture of youtube video on handling sales rejection

Image Credit: Hobvias Sudoneighm via Flickr

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3 Hidden Tools To Increase LinkedIn Lead Generation https://www.opensesame.com/site/blog/3-hidden-tools-increase-linkedin-lead-generation/ https://www.opensesame.com/site/blog/3-hidden-tools-increase-linkedin-lead-generation/#respond Mon, 02 Sep 2013 18:29:13 +0000 /site/?p=2165 LinkedIn may lack the “cool” factor of Facebook and Twitter, leaving many to argue whether its platform holds the same power as its social networking counterparts. However, whereas Facebook and Twitter attempt to meet any and all needs of their consumers, LinkedIn has focused on the niche it knows best–professionals. As a result, LinkedIn has... Read more »

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LinkedIn may lack the “cool” factor of Facebook and Twitter, leaving many to argue whether its platform holds the same power as its social networking counterparts. However, whereas Facebook and Twitter attempt to meet any and all needs of their consumers, LinkedIn has focused on the niche it knows best–professionals. As a result, LinkedIn has created some of the best tools around for maximizing professional networking and lead generation. Unfortunately, these great tools are either well-hidden or often overlooked. 

Fortunately for you, we’re shedding light on three little-known tools that can help you expand your lead generation efforts and get your company noticed.

LinkedIn Today

When it comes to building leads these days, content is king. Being known as the trusted, go-to resource for relevant and interesting information increases the likelihood potential buyers will come to you over a competitor when it comes time to make a purchase. LinkedIn Today makes it simple to find the hot topics your target market is talking about. Think of this tool as a customizable feed reader embedded directly into your LinkedIn dashboard. The LinkedIn Today tool shows you how often the article has been viewed, liked and commented on, as well as what influencers in your field are sharing.

  1. Start by selecting what topics and influencers you’d like to follow.
     
  2. Every day, take 10 minutes to share an item on your or your company’s news feed, as well as participate in the comment thread.
     
  3. Research articles around a highly shared news item and generate new conversations on your company page or group.
     
  4. Build content (blog posts, white papers, ebooks) around popular content ideas.

Screenshot of LinkedIn Today

Studies have shown it takes between six to eight exposures before a customer decides to build a relationship with a brand. Ensuring your company is constantly at the top of mind increases the likelihood you will be the relationship they want to pursue.

Customized Banners for Products and Services

All right, you’ve got their attention–now it’s time to show them what you can do! Adding customized banners to your company’s LinkedIn page is free of charge and an easy way to highlight your products or services. You can add up to three banners, which can link back to campaigns, your website or blog. These banners are great for delivering call-to-action messages combined with an attention-grabbing graphic. Check out the nonprofit Taproot to see an example of how they used their company page banners to increase engagement. Additionally, you can create multiple variations of the banners that can be targeted to a particular segment of your target demographics. Have a different set of banners display for potential employees, consumers or partners.

To get started using the customized banners feature:

  1. Go to your “Products” tab on your company page.
     
  2. Click “Edit” in the upper right hand corner menu. DO NOT click on the arrow to get to the drop-down menu. You must click “Edit” to get to the banner page

Screenshot of banner ad screen

Lead Collection Widget

Image with box around view details option

Now that you’ve established your company as an authority in your field and highlighted what you do, let’s get started collecting information using LinkedIn’s Lead Collection widget. Once enabled, the Lead Collection widget allows you to gather consumer information right from your company page. A small box will appear at the top of your company page, encouraging prospects to input their email address and submit to you with just one click. The box is non-invasive and great for mobile users, who typically will opt out when asked to type in lots of information from their phones.

To enable the lead collection widget:

  1. Go to your Ad’s Dashboard and click on a specific campaign name.
     
  2. Click “View Details”.
     
  3. Change the “Collect Leads” setting to “Yes”. You can disable this feature at any time.

Any one of these three hidden LinkedIn tools will help develop more quality leads for your organization by establishing your company as a trusted resource and drawing more attention to your services. Combined however, these tools are a great strategy for maximizing your team’s investment in LinkedIn as a lead generation medium.

Image Credit: Keri J via Flickr

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Hi from New Marketing and Community Associate https://www.opensesame.com/site/blog/hi-new-marketing-and-community-associate/ https://www.opensesame.com/site/blog/hi-new-marketing-and-community-associate/#respond Fri, 30 Aug 2013 18:26:19 +0000 /site/?p=2166 Hi! I’m Kate Cornelius, the new Marketing and Community Associate for OpenSesame. You may recognize me from the intern intro post as a lead marketing intern and as the author of blog posts throughout the summer. After taking about a month off, I’m back in a full-time marketing and community support role. I graduated last August... Read more »

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Hi! I’m Kate Cornelius, the new Marketing and Community Associate for OpenSesame.

You may recognize me from the intern intro post as a lead marketing intern and as the author of blog posts throughout the summer. After taking about a month off, I’m back in a full-time marketing and community support role. I graduated last August from the University of Pittsburgh with a Bachelor of Science in anthropology, psychology, and women’s studies. My interest in marketing and business stems from my experiences working as a Pitt Pathfinder (campus tour guide and student recruiter) for the Office of Admission and Financial Aid and as the assistant manager of a Rita’s Italian Ice franchise. Working as an intern here at OpenSesame confirmed my passion for business and showed me that a startup is the perfect place for me!

Joining the tech and startup scenes in Portland has been a great adventure- I’ve already learned so much. Working for an exciting tech startup allows me to combine my interests in social media and online marketing with customer support. The team here at OpenSesame is amazing; I’m so lucky to get to work with this great group of people.

When I’m not working, I enjoy biking (which I do to and from work daily!), stand-up paddleboarding, snowboarding, reading, exploring Portland, theatre, experimenting with vegan cooking, and hanging out with my cat Tempe.

I’m very excited to start my career at OpenSesame and new adventure here in Portland. My job offer came as a most pleasant surprise as I was about to leave to return home to Cleveland. I fell in love with both Portland and OpenSesame and am so happy to be staying!

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Course of the Week: Harassment and Diversity https://www.opensesame.com/site/blog/course-week-harassment-and-diversity/ https://www.opensesame.com/site/blog/course-week-harassment-and-diversity/#respond Thu, 29 Aug 2013 18:25:33 +0000 /site/?p=2167 Reducing and eliminating harassment and discrimination in the workplace is important for any company. Lawsuits can be costly, hurting your financial bottom line and your company’s reputation. Whether employee or manager, we can all benefit from a more harmonious, accepting workplace. This week’s ‘Course of the Week’ offering from Kantola Productions helps your company comply... Read more »

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Reducing and eliminating harassment and discrimination in the workplace is important for any company. Lawsuits can be costly, hurting your financial bottom line and your company’s reputation. Whether employee or manager, we can all benefit from a more harmonious, accepting workplace.

This week’s ‘Course of the Week’ offering from Kantola Productions helps your company comply with legal requirements and gain a deeper understanding of diversity. The courses included in the bundle go beyond sexual harassment to cover other topics such as race, age, religion, disability, and other characteristics which may make someone a target for discrimination. This week only, enjoy 70% savings on the Harassment and Diversity Bundle with over 2 hours of training including these courses:

After completing the bundle, both employees and managers will have a better understanding of sexual harassment by learning what qualifies as harassment and how to respond to and report a problem. Learners will also be able to identify their role in maintaining a harassment-free office and to identify behaviors which may be interpreted as offensive.

Want to get the Course of the Week delivered directly to your email inbox? Request access here!

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Can eLearning Help Avoid Discrimination in the Workplace? https://www.opensesame.com/site/blog/can-elearning-help-avoid-discrimination-workplace/ https://www.opensesame.com/site/blog/can-elearning-help-avoid-discrimination-workplace/#respond Wed, 28 Aug 2013 00:37:15 +0000 /site/?p=2169 We already know through yesterday’s post on implementing a diversity initiative that elearning courses focused on diversity can help train your employes on how to be more culturally competent and understanding. With a better understanding of each other’s cultures and our own biases, employees are more open to ideas and often develop better problem-solving skills.... Read more »

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We already know through yesterday’s post on implementing a diversity initiative that elearning courses focused on diversity can help train your employes on how to be more culturally competent and understanding. With a better understanding of each other’s cultures and our own biases, employees are more open to ideas and often develop better problem-solving skills.

In addition to the culture and productivity benefits, diversity trainings also prevent discrimination in the workplace. A workforce educated on both the right and wrong ways to address diversity is more likely to act appropriately in certain situations. However, if we move beyond the course material and focus on the delivery of the material, is it possible simply offering elearning as a training medium can help prevent discrimination in the workplace? 

Defining Discrimination

Discrimination, like harassment, can be difficult to recognize unless it is happens to you. Since we are all raised in different environments with unique experiences, each of us possesses a personal “discrimination definition”. For example, as a woman, my definition of discrimination is mostly tied to my sex. For an older individual trying to reenter the professional world, discrimination may mostly be defined in terms of age.

The U.S. Equal Employment Opportunity Commission (EEOC) definition of discrimination has attempted to encompass many of personal “discrimination definitions”, stating unlawful discrimination occurs when someone, or a group of people, is treated less favorably than another person or group because of a particular set of characteristics. These characteristics can include but are not limited to:

  • Race
  • Color
  • National or ethnic origin
  • Sex
  • Pregnancy or marital status
  • Age
  • Disability
  • Religion
  • Sexual preference  

The Challenges of Training

With hundreds of employees, each possessing their own discrimination definition and professional goals, how can you be sure your development and training opportunities aren’t violating either?

Consistency is important for avoiding discrimination in the workplace, both in communication and educational opportunities. Unfortunately, in-person training can make this difficult. For example, juggling calendars when trying to schedule a face-to-face training may result in a training being offered only once at the end of the work day. While the time slot may work for the majority of employees, an end of day training may exclude parents who leave early to pick up their kids. The scheduler may have made an honest mistake, but one that may appear as indirect discrimination to those workers. In another scenario, perhaps the trainer themselves possesses personal biases which prevent a consistent or respectful training. After all, trainers are human too and will be bringing their own experiences to the table whether it fits with your company culture or not.

Just as important as consistency is opportunity. Often time training programs will focus on the individual employee instead of the role or responsibilities. Assuming an employee would not be interested in a training because they’ve never spoken about professional development or because they have children are examples of discrimination.

The eLearning Solution

Not only do elearning courses offer a wide array of courses designed to educate workers on diversity and discrimination, but the medium itself addresses two of the core challenges trainers face—consistency and opportunity.

Purchasing elearning courses off-the-shelf provides companies with a lot more control and flexibility over their training programs. For example, OpenSesame allows buyers to preview courses before purchasing, to get a sense of the material but also make sure it fits within their company culture. Plus, online training means the course is delivered the same each and every time the course is launched. No need to worry about a presenters personal biases creating issues for your employees.

The elearning medium itself provides more opportunities for employees to participate in a company’s training or professional development program. To access courses, all an employee requires is access to the Internet and an Internet-enabled device (i.e.computer, phone, tablet). Additionally, courses can be accessed anywhere at anytime so employees can participate on their own time, at their own pace. Such flexibility avoids indirect discrimination related to work-schedules or those who like to review material multiple times.

No Matter the Medium, Review Your Training Program

While elearning as a training medium may alleviate some of the discrimination issue that can arise from face-to-face presentations, any professional development or training program can result in workplace discrimination if not regularly reviewed. Here are a few tips to consider when looking at your current program: 

Don’t make assumptions about who gets or wants training: Are there employees, job roles or departments who have never participated in training? Investigate whether this is due to a lack of opportunity by the company or personal choice.

Stick to skills and knowledge: Focus your training or development opportunities on what is necessary for the job, as opposed to a specific person. OpenSesame can help you develop a competency map to ensure you are purchasing courses according to your desired skill set.

Access: Allowing employees to take online training from home or their personal workstations can avoid discrimination based on a disability or accessibility issues. 

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Diversity in the Workplace: Launching a Diversity Initiative https://www.opensesame.com/site/blog/diversity-workplace-launching-diversity-initiative/ https://www.opensesame.com/site/blog/diversity-workplace-launching-diversity-initiative/#respond Tue, 27 Aug 2013 01:45:34 +0000 /site/?p=2170 Diversity in the workplace involves more than just race. Education, religious views, and age represent some of the many facets of diversity. Implementing a diversity initiative in your office can help your employees respect the different backgrounds and experiences each individual brings to the workplace–otherwise known as cultural competence. Why does diversity matter? Organizations with... Read more »

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Diversity in the workplace involves more than just race. Education, religious views, and age represent some of the many facets of diversity. Implementing a diversity initiative in your office can help your employees respect the different backgrounds and experiences each individual brings to the workplace–otherwise known as cultural competence.

Why does diversity matter?

Organizations with high workplace diversity often exhibit increased creativity and problem solving. Diverse values, skills, and experiences lead to different ideas. The more ideas there are, the easier it is to find the right solution. Additionally, organizations that embrace diversity are more open to change and can adapt and respond to client needs. Diversity initiatives can lead to not only improved customer service and problem-solving, but often result in increased employee productivity as well.

What is a diversity initiative?

Diversity initiatives are often confused with affirmative action (representation of certain groups of people) and Equal Opportunity Employment (laws and requirements that prohibit workplace discrimination). However, affirmative action and EEO are mandated by law whereas diversity initiatives are not.

The most successful diversity education programs are instituted across the entire company–every department and employee should be committed to the program. There should be a specific goals that are measurable and tied to the company’s overall business strategy. Many diversity initiatives focus on recruitment, general employee training and sales or marketing efforts.

Cultural Competence Approach

Cultural competence is the ability to successfully navigate diverse cultural backgrounds and accomplish goals by respecting each other’s differences. This approach to diversity education addresses four main components:

  • Awareness of your own worldview: How conscious are you of your own prejudices? It is often hard for us to spot our own biases, but diversity education can help expose personal prejudices.
  • Your attitude towards cultural differences: How do you react towards people of backgrounds different than yours? What is your ability to adapt your views of other people and other cultures? Role playing and scenarios are a good way to break down these biases and open discussion with others.
  • Your knowledge of different cultures: The more knowledgeable you are about other people and cultures, the less likely you are to say something offensive. Furthermore, cultural knowledge can help with problem solving, management roles, traveling, and more. This may manifest as a monthly gathering for employees to share and celebrate each other’s cultures and traditions in a respectful way.
  • Cross-cultural skills: Skills refer to the ability to navigate interactions with others. This means being aware of your communication style–your vernacular, tone and even speed. A turn-of-phrase used around your office in the U.S. could potentially offend a client overseas.

Start Your Own Initiative

You don’t have to wait for your office to institute a diversity education program. Start building your cultural competence as part of your personal development. Begin by asking yourself these questions:

What sort of words do I use when talking about others? Are you stereotyping without realizing it? How do you characterize others or groups of people?

What tone do you use when you speak to others? How does that tone change from person to person? Do you consistently find yourself getting frustrated with a certain age group, ethnicity, nationality or gender?

What conclusions do I draw about others during conversations? What assumptions are you making and why?

You can also use online training to further your education. The “Just Be F.A.I.R” course by Sollah teaches the importance of a diverse workplace and explains how to use that awareness to foster an accepting and efficient work environment.

For an introduction to cross-cultural competency, check out OpenSesame’s popular ej4 course “Developing Your Culture: Cross-Cultural Considerations”.

Image Credit: Mark Falardeau via Flickr

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Friday News Roundup: Animal Sacrifice, LinkedIn University Pages and More https://www.opensesame.com/site/blog/friday-news-roundup-animal-sacrifice-linkedin-university-pages-and-more/ https://www.opensesame.com/site/blog/friday-news-roundup-animal-sacrifice-linkedin-university-pages-and-more/#respond Fri, 23 Aug 2013 18:25:07 +0000 /site/?p=2171 Our weekly Friday News Roundup highlights interesting stories from the HR world from around the Internet. This week covers animal sacrific, LinkedIn’s new University pages and friending coworkers on Facebook and more! Animal Sacrifice as a Religious Accommodation? A Nigerian national working the U.S. has filed suit against his employer, stating the company should have... Read more »

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Our weekly Friday News Roundup highlights interesting stories from the HR world from around the Internet. This week covers animal sacrific, LinkedIn’s new University pages and friending coworkers on Facebook and more!

Animal Sacrifice as a Religious Accommodation?
A Nigerian national working the U.S. has filed suit against his employer, stating the company should have accommodated his religious accommodation request to perform animal sacrifice. When Sikiru Adeyeye’s father passed away, Adeyeye requested several weeks off to travel to Nigeria for the funeral and to perform certain rituals, one of which included slaughtering five goats. The company denied Adeyeye’s requests, and fired him when he went to the funeral anyway. The cases is currently back in court after Adeyeye won a recent appeal. Often American HR professionals may not be aware of other culture’s religious beliefs. This case is an important lesson in being respectful of such requests, but also asking for additional information to better understand the request.

Unpaid Internship Debate Heats Up…Again
Last week the Editor/Producer for Sheryl Sandberg’s organization, Lean In, posted an unpaid internship position to her personal Facebook page. The post quickly lead to a flood of critical comments and a resurgence of the debate around the morality of unpaid internships. Though non-profits are legally able to provide unpaid internships, for-profit companies must meet certain guidelines to hire unpaid interns. Many feel there should be no such distinction and that unpaid internships have no place in our modern economy. Fistful of Talent took on the debate this week and argued in favor of unpaid internships, stating the majority of companies offering unpaid opportunities are not evil. What is your opinion? Are unpaid internships a case of a few bad apples spoiling the bunch or is there an inherent problem in our corporate society? Do unpaid internships offer value or are they simply exploiting under-experienced workers?

Supervisor Accesses Employees Personal Email, Lands In Court
Employers and employees who offer or receive company cellphones should pay attention to a recent decision by the U.S. District Court for Northern Ohio. A woman, who had been provided a company phone and told she could use it for personal email, learned after leaving the company her supervisor had used the device to access her account and read her personal emails over the courses of 18 months. The court permitted the woman’s invasion of privacy claim to proceed, and disagreed with the company’s argument the supervisor had the authority to access her email since he was using a company-owned device and believed the woman consented to the reading by not deleting her personal email account. If ever there was an argument for a strong policy around appropriate use of company mobile devices, this is it.

LinkedIn Launches University Pages for High School Students
Earlier this week, LinkedIn launched ‘University Pages’ in an effort to increase engagement between universities and high schools students. The goal of the new pages is to ease the decision-making process for students by providing additional information on the school, such as the profiles of notable alumni, career paths of recent graduates, as well as a place to engage in discussion about the school. This tool will prove useful not only to college recruitment, but HR professionals as well. As more students become engaged with LinkedIn at a younger age, it increases the likelihood they’ll maintain profiles throughout their education and into their first jobs, providing a slew of useful information for job recruiters.

We Can’t Be Friends
A recent survey conducted by OfficeTeam found the majority of managers are uncomfortable with receiving Facebook friend requests from their bosses, as well as the employees they supervise. Clients and vendors were also included on this list, though at a much higher rate. It would seem despite the increasing prevalence of these networks in daily life, may professional are choosing to keep their online social networks private. What is your policy when it comes to Facebook, LinkedIn or Twitter?

Image Credit: Tom Thai via Flickr

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Course of the Week: Personal Development and Wellness https://www.opensesame.com/site/blog/course-week-personal-development-and-wellness/ https://www.opensesame.com/site/blog/course-week-personal-development-and-wellness/#respond Thu, 22 Aug 2013 16:59:05 +0000 /site/?p=2172 So much of our focus from week to week is how we can be more productive. We feel pressure from coworkers, managers and clients to not only get more done, but to get it done FAST. Unfortunately this pressure often results in LESS productivity, as our anxiety and resulting bad mood paralyze us from moving... Read more »

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So much of our focus from week to week is how we can be more productive. We feel pressure from coworkers, managers and clients to not only get more done, but to get it done FAST. Unfortunately this pressure often results in LESS productivity, as our anxiety and resulting bad mood paralyze us from moving forward.

Our ‘Course of the Week’ offering this week from Vubiz is geared toward helping you overcome these mental barriers–to ease your mind and help increase productivity. This week only, enjoy 70% savings on the Personal Wellness and Development bundle, three hours of courses geared toward improving your professional life. Get 12 months of access for only $46.80. Included in the bundle:

After completing the bundle, learners will better be able to assess the causes of anxiety and mood changes, as well as be armed with tools to help overcome these changes. Once these challenges are out of the way, the learner will then be given tips on how to better manage their time and communicate more effectively with their coworkers to avoid future issues.

Want to get the Course of the Week delivered directly to your email inbox? Request access here!

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Sales Performance International to Bring Premier Sales Training to OpenSesame Marketplace https://www.opensesame.com/site/blog/sales-performance-international-bring-premier-sales-training-opensesame-marketplace/ https://www.opensesame.com/site/blog/sales-performance-international-bring-premier-sales-training-opensesame-marketplace/#respond Wed, 21 Aug 2013 21:46:41 +0000 /site/?p=2173 The OpenSesame team is excited to announce our new partnership with Sales Performance International, a leading global provider of world-class sales training courses. This partnership will provide customers with SPI training courses directly from the OpenSesame marketplace. Sales Performance International is globally recognized as a leading sales performance improvement and sales training firm committed to... Read more »

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The OpenSesame team is excited to announce our new partnership with Sales Performance International, a leading global provider of world-class sales training courses. This partnership will provide customers with SPI training courses directly from the OpenSesame marketplace.

Sales Performance International is globally recognized as a leading sales performance improvement and sales training firm committed to helping companies create measurable, sustainable revenue growth. More than 1,000,000 sales and management professionals in more than 50 countries and 14 languages have achieved higher levels of performance with SPI.

“We are excited to offer Sales Performance International’s premier Solution Selling © methodology and training content in the OpenSesame marketplace,” said Spencer Thornton, Business Development Manager at OpenSesame. “SPI is a leader in teaching companies to effectively engage with customers and their innovative content is a great addition to our catalogue.”

With this partnership, OpenSesame customers will be able to take advantage of 23 of SPI’s high-quality sales training courses to improve solution-focused communications, align to customer’s buying process, generate more leads, and grow top-line revenue in today’s evolving, international marketplace. In addition, this partnership broadens SPI’s offerings and brings a more diverse audience to their products via the OpenSesame marketplace.

“We are very excited to have our award winning Solution Selling® Learning Library more readily available to users via the OpenSesame learning platform”, said Andrea Cing-Mars, Director of Marketing at SPI. SPI was included in the 2013 Top 20 Sales Training Companies Lists with both Selling Power and Training Industry for SPI’s global reach, sales training innovation, breadth of service, and impact on the sales training industry. 

The addition of SPI courses will connect OpenSesame customers with world-class sales training to help them reduce sale cycle length, bring in higher quality leads and build a career path in the progression. To learn more about the SPI partnership, please check out our press release or get in touch.

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4 Steps to Choosing an LMS https://www.opensesame.com/site/blog/4-steps-choosing-lms/ https://www.opensesame.com/site/blog/4-steps-choosing-lms/#respond Tue, 20 Aug 2013 00:13:11 +0000 /site/?p=2174 It’s no secret elearning courses are the future of corporate training. With the increased flexibility and richer user experience, more and more organizations are turning to online training as a way to expand and enhance their respective employee development programs. However, online training courses are only part of the equation. To really maximize an elearning... Read more »

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It’s no secret elearning courses are the future of corporate training. With the increased flexibility and richer user experience, more and more organizations are turning to online training as a way to expand and enhance their respective employee development programs.

However, online training courses are only part of the equation. To really maximize an elearning program, businesses should consider investing in a learning management system (LMS). Learning management systems provide a platform for administering, tracking, reporting and deliverin elearning content. They are a useful tool when it comes to measuring the success of elearning initiatives and employee learning—which is why it is important to be confident you’ve made the right choice in a LMS partner.

There are many aspects to consider when purchasing a LMS, so here are some tips to help you prioritize what to look for when searching for a LMS.

Step 1: Review Current Program and Determine Cultural Readiness

Before beginning to vet LMS partners, examine your current training program—what is working and what could be improved? Reflecting on your existing program serves two purposes:

  • Provides a starting point for what to look for in a LMS
  • Begins the conversation around elearning as a new training method

Survey your employees about what they enjoy about the current program. Could these same ends be achieved through a LMS? What kind of new features would a learner prefer? These conversations involve the employees in the decision by allowing them to voice their needs, ultimately paving the way for the LMS transition.

In addition to gathering employee input, take advantage of the program review to determine how the training workflow will be change and what an ideal training process looks like. Who organizes the trainings? How are employees currently notified? What sort of followup occurs? All of these questions begin to outline what you’ll need from a LMS.

Step 2: Identify Objectives

Identify your organization’s strategic objectives in employee development and define target areas for knowledge and skill transfer. Envision how training will be performed in the next few years. What technologies and procedures will you need? What kind of courses will learners take? The LMS should be able to bridge the gap between your current work and future envisioned work. This will lead you to create a learning path for employees, and help you narrow down what capabilities your LMS should possess.

It is also important to think about such factors as scalability, integration and support:

  • If your company is experiencing rapid growth, you need a LMS that is easily scaled to accommodate new users and remain cost-effective.
  • Take into consideration the support and maintenance provided by the LMS vendor. A good support package is essential whether you are going to host the LMS internally or use it as a software service.
  • Perform an IT infrastructure assessment to determine current configuration and hardware. This will help identify what technical features your LMS should possess to sync with current programs and software.

Step 3: Prioritize needs and Make a Comparison Chart

Once you’ve identified both your programming and technical needs, it is time to prioritize your list in order to begin comparing LMS partners. To begin, there are a few standard features common to the majority of LMS’ you can avoid prioritizing:

  • Ability to add/delete learners
  • Tracking progress and scores
  • Ability to test learners
  • Report generation

Using the information collected during your current program review, feedback from employees and your training objectives, make a list of ALL the LMS features you desire you can think of. Don’t leave anything off. It often can be helpful to write the feature directly next to the objective it connects with to ensure you are meeting your needs.

The second step is to go back and prioritize which are must-have features and which are bonus features. You can either denote the importance of each requirement by creating a numbered list, marking a ‘Y’ or ‘N’ by each feature request or create separate columns for “Must Haves’ and ‘Bonus Items’. Examples of bonus features may include collaboration/social tools or a content authoring option.

Step 4: Evaluate LMS Partners via Comparison Chart

Now that you have your needs, it is time to begin evaluating potential LMS partners. Before contacting sales representatives, it is best to familiarize yourself with each LMS provider’s site and educational materials. Many vendors will provide product demos on their sites, but you should also review available any webinars, white papers or support forums. These materials can provide good insight into a company’s philosophy and approach to customer service.

In addition to how well a LMS meets the requirements on your prioritized list, you should consider two additional characteristics: associated risks and pricing. The elearning industry is a fast-growing market and there has been an explosion of LMS providers as a result. Do you want an established LMS provider or are you looking for someone newer to the space? Do they have a few content partners or a wide-variety of courses available? Each one comes with its own risks and should be taken into consideration when reviewing potential partners. Lastly, be sure to approach your LMS search with a budget and number of users in mind. Pricing will vary from provider to provider, but most LMS’ base their pricing on user ranges (1-250, 251-500, etc).

This process may seem tedious, but purchasing a LMS without an understanding of your company’s needs and current learning culture can lead to elearning waste down the road. Fortunately, there is one aspect of your LMS provider search you don’t have to worry about. No matter the LMS provider, you can be sure OpenSesame courses will integrate with the system of your choosing.

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Spruce Up Your Seller Profile for Optimal Presence and Performance https://www.opensesame.com/site/blog/spruce-your-seller-profile-optimal-presence-and-performance/ https://www.opensesame.com/site/blog/spruce-your-seller-profile-optimal-presence-and-performance/#respond Mon, 19 Aug 2013 03:38:35 +0000 /site/?p=2175 OpenSesame welcomes a variety of vendors to sell their content on OpenSesame. Sellers frequently ask how they can make the most of their seller account on OpenSesame. To make the most of the world’s marketplace for buying and selling online training content, sellers have the authority to determine how to present their company’s courseware on... Read more »

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OpenSesame welcomes a variety of vendors to sell their content on OpenSesame. Sellers frequently ask how they can make the most of their seller account on OpenSesame. To make the most of the world’s marketplace for buying and selling online training content, sellers have the authority to determine how to present their company’s courseware on OpenSesame. Here are 4 ways to spruce up your seller profile to achieve optimal presence.

1. Determine Competitive Pricing

Sellers determine the retail price for each individual course and bundle they sell on OpenSesame. Since you know your content better than anyone else, we suggest you price your content a rate that is competitive in your market field. Courses on OpenSesame with an hour time length generally average $25-$30 per user. We suggest you determine prices that are realistic and in-line with enterprise buyer budgets.

Since OpenSesame is a B2B marketplace, we encourage sellers to offer volume discounts and site licenses for their content. Volume discounts allow organizations with multiple employees to purchase content in bulk at a discounted rate. Here is an example of a competitive volume discount schedule:

Site licenses allow companies to purchase a course and have unlimited access to the content for the duration of 12 months. Site license prices typically range from $1,000-$25,000 per license. Buyers only have the ability to access the content on their LMS after the ecommerce transaction and deployment has been complete. The content is not available to anyone except the employees accessing the buyer’s LMS.

2. Construct and Publish Bundles

Bundles are two or more individual courses sold in one package. Corporate buyers generally purchase more than one course from OpenSesame. With this in mind, we highly suggest you create several bundles within your library. To create bundles:

  1. Determine which individual courses to bundle together.
  2. Determine a bundle title and price, and write a bundle description.
  3. Send this information to support and OpenSesame will publish the bundle.

Try to keep similar course topics together when creating bundles. Here are three examples of popular bundles on OpenSesame:

3. Add Unique Course Images

A high resolution course image depicts quality content. Sellers who have unique course images keep the attention of buyers browsing their content on OpenSesame. Regardless of whether you use a stock photo or an image from the course, make sure the image relates to the topic of the course. This gives your company more credibility as a seller on OpenSesame and adds a stronger visual presence to your seller profile.

Sellers can add unique course images through their seller account on the Update Course pages, or send image files (.jpg, .png, etc.) directly to info@opensesame.com. If you plan to send images to OpenSesame in bulk, be sure to indicate which images correspond with each course.

4. Feature a Popular Course

Sellers have the ability to feature a course or bundle on their public seller profile page. To feature a course:

  1. Log into your seller account.
  2. Click the edit tab.
  3. Scroll down to the field Make Featured Course.
  4. Type the title of the course you want to feature.
  5. Click Save.

We suggest you select the most popular course within your library or a course that is relevant to current training regulations in your field. Make sure you frequently update your featured course according to these requirements.

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Friday News Roundup: Volunteering on the Clock, Warren Buffet Investment Advice and More. https://www.opensesame.com/site/blog/friday-news-roundup-volunteering-clock-warren-buffet-investment-advice-and-more/ https://www.opensesame.com/site/blog/friday-news-roundup-volunteering-clock-warren-buffet-investment-advice-and-more/#respond Fri, 16 Aug 2013 20:53:49 +0000 /site/?p=2176 Our weekly Friday news roundup pulls some of the most interesting HR-related news pieces of the week from around the internet. This week we discuss monitoring employees by GPS, the proposed merger of US Airways and American Airlines, and more. Volunteering on the Clock  More and more companies are offering opportunities for paid time off... Read more »

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Our weekly Friday news roundup pulls some of the most interesting HR-related news pieces of the week from around the internet. This week we discuss monitoring employees by GPS, the proposed merger of US Airways and American Airlines, and more.

Volunteering on the Clock 
More and more companies are offering opportunities for paid time off spent volunteering. The Society for Human Resource Management calculates that about 20% of US employers offered a set amount of paid time off specifically for volunteering this year. With busy work, family, and personal schedules, many employees appreciate the opportunity to vary the work day and actively participate in pro bono volunteer work in their community. In addition, volunteering is a great way for employees to bond with coworkers, feel connected to the company, and stay engaged. Have you considered PTO volunteer time in your company?

Pension Surplus Despite Economic Malaise 
Amazon founder Jeff Bezos’ purchase of the Washington Post last week came with an added bonus; The Post’s pension plan has $1 billion more than it needs. In a time when many companies’ pension plans are struggling, The Post thrives in large part thanks to a little 1975 piece of investment advice from Warren Buffet to then CEO Katharine Graham. Buffet’s advice: think like an owner, look for a discount, and be patient. While few of us will attain Buffet’s signature investment eye for the future, it serves as a good reminder that evaluating, structuring, and negotiating your pension plan now can pay off huge rewards in the future. 

Using GPS to Investigate Employees? 
A New York Appeals court ruled this week that an investigation of a state employee’s unauthorized absences involving a GPS tracking device on the employee’s car was in fact “unreasonable.” The GPS, which was attached to the employee’s car without his knowledge, recorded all of the car’s movements 24/7 for a month. The court found the evidence gathered from the GPS surveillance to be unreasonable and thus not viable for use in the investigation because the employer made no effort to stop monitoring the employee when he was off the clock. 

Merger to form the world’s largest airline
This Monday, the Department of Justice temporarily blocked the proposed merger of American Airlines and US Airways which would form the world’s largest airline. While the merger raises many questions as to what this will mean for travelers, it will surely result in a major HR upheaval for both companies as they join forces and cultures under the American brand name. In fact, a recent study shows the HR department holds more leadership influence in driving company culture than even the executive suite. What are some things you do to define/maintain your company culture? What factors contribute to transforming the culture of a company? 

Image Credit: Mount Rainer National Park via Flickr

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How does your company Internet policy stack up? https://www.opensesame.com/site/blog/how-does-your-company-internet-policy-stack/ https://www.opensesame.com/site/blog/how-does-your-company-internet-policy-stack/#respond Thu, 15 Aug 2013 17:56:24 +0000 /site/?p=2177 While the Internet can be a great tool for getting work done, it can also be a distraction to employees and a danger to security. Storing sensitive data, malware, hackers, illegal use of the Internet, and how your company is represented online can also pose significant risks to your business. It has never been more... Read more »

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While the Internet can be a great tool for getting work done, it can also be a distraction to employees and a danger to security. Storing sensitive data, malware, hackers, illegal use of the Internet, and how your company is represented online can also pose significant risks to your business. It has never been more important to outline a clear and specific Internet policy for your employees to follow in order to reduce your liability and exposure to risks. To help beef up your policy, here are five sections you should consider including:

1. Productivity/ Effective Use
It is important to ensure your employees are using the Internet to complete work and not avoid it. Here’s what you should mention in your Internet policy to ensure internet use:

  • Ensure all employees review the policies before they can begin Internet use.
  • State what resources employees are allowed to access and what purposes they are allowed to use the Internet for.
  • Note any prohibited activities or sites.
  • State what infractions will result in a removal of privileges.

2. Security
Poor use of the Internet and failure to follow IT policies can expose your company to significant security risks. Outlining your company’s IT security measures is crucial. Your policy should mention:

  • Any security software or company specific applications that must be installed by the employee.
  • Required ways in which sensitive information must be accessed (e.g. through specific software applications, not through personal apps/email, etc.)
  • Policies for detecting and removing security threats if they occur.

3. Legal
Illegal use of company Internet access by an employee can result in costly litigation against your company and can even get your Internet access shut off by your provider. Outline for your employees:

  • What activities pose legal risks (e.g. illegal acquisition, storage, and dissemination of data, fraudulent activities, disseminating false or libelous materials, etc.)
  • Ramifications and actions if illegal activities are discovered.

4. Privacy
Employees should be made clear their access to company Internet is not the same as their personal Internet. You should be as transparent as possible as to what access information you will be monitoring and able to view. Things to mention:

  • Policies for company monitoring of email, accessing file directories, web access and history, and any other information stored on work computers.
  • Disclaimer that email is not confidential and may be read, intercepted, and stored by people within as well as outside the company.

5. Company Image
With access to company materials, email, and possibly the company website, every action an employee does online directly represents your company. It is integral to outline how employees go about representing the company such as:

  • Approved use/posting of company materials online.
  • The separation of personal and company opinions when posting online.
  • Creating affiliated websites, blogs, and other sites.

Framing Your Company’s Policy

Overall, maintaining your company’s internal Internet policy is an ongoing activity that requires regular monitoring, enforcement, and updates. It is important to issue periodic reminders to employees to ensure everyone is on the same page.

If you’re just starting your policy or reevaluating, try using these example policies as a guide to frame yours. In addition, you may want to use these inexpensive courses to gauge new employees’ Internet IQ and competencies before they begin Internet use:

Have you run into any obstacles with your Internet policy? Are there any additional things you include in your own policy? Join the conversation and share in the comments!

Image Credit: Teresa via Flickr

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Top 5 Essential Social Media Marketing Podcasts https://www.opensesame.com/site/blog/top-5-essential-social-media-marketing-podcasts/ https://www.opensesame.com/site/blog/top-5-essential-social-media-marketing-podcasts/#respond Wed, 14 Aug 2013 16:24:11 +0000 /site/?p=2178 The scope of social media in our world today can be a bit difficult to rationalize at times. With 1.11 billion monthly users on Facebook, 550 million Twitter users, 40 million Instagram photos uploaded daily, and 100 hours of video uploaded to Youtube every minute, it seems like almost everyone is reaching out to grasp... Read more »

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The scope of social media in our world today can be a bit difficult to rationalize at times. With 1.11 billion monthly users on Facebook, 550 million Twitter users, 40 million Instagram photos uploaded daily, and 100 hours of video uploaded to Youtube every minute, it seems like almost everyone is reaching out to grasp a share of all the excitement. Working in social media marketing can be daunting at times; so much is constantly changing and with a scope so broad where do you even begin to plan your next campaign?

Staying up-to-date on the latest industry information and trends is imperative to executing a successful marketing campaign in the social media platform. But social media marketing often means juggling many varied tasks, and if you want to keep up on the latest industry information and trends you may find it’s hard to fit research in with work. Podcasts are a great way to get all the current market trends and information you need to know without pulling you away from your work; it’s as easy as just listening in.

Earlier this summer we shared 5 podcasts to keep your business in the loop. Now we’ve taken it further to focus on five rich and dynamic social media marketing podcasts to give your community management team a competitive edge.

Social Media Examiner: Weekly, 30 minutes
This weekly podcast by marketing guru Michael Stelzner is designed to help you navigate all the challenges involved in social media marketing. Stelzner includes techniques, interviews, what works and doesn’t work, and everything else you need to know in the social media field.

You can stream and download the podcast from the site or subscribe via iTunes.

Social Media Today: Bi-Weekly, 30-60 minutes
With comprehensive coverage of a wide range of social media marketing issues, “Social Media Today” is a great resource to look for current trends and tips. New podcasts are posted every week and include interviews, webinars, and hot social media topics.

You can stream and download this podcast from the site

Connected Social Media: Tri-weekly, 30 minutes
This podcast includes company case studies and real world applications to give you valuable insights and information from industry experts working on real, tangible projects. You’ll learn what big name companies are doing right now to focus their social media efforts and how it applies to you.

Subscribe via iTunes.

Social Pros Podcast: Weekly, 30 minutes
Social Pros hosts Jay Baer and Jeffrey Rohrs showcase both notable social media professionals, as well as useful market information in this podcast. Each podcast contains an interview with a leading social media strategist, a breakdown of a social media stat of the week, and a session where the weekly guest shares some of their insights and experiences from the field.

You can stream and download the podcast from the Convince & Convert site or subscribe via iTunes.

The Speakeasy Marketing Roundtable: Weekly, 8-30 minutes
This weekly podcast takes a unique and fresh take on marketing discussions. The “roundtable” is comprised of six social media and marketing specialists who come together every Friday to provide practical and informative insights and tips on the latest social media and marketing topics. They work hard to keep the content fun and engaging to hopefully draw you back week after week.

You can stream or download on the podcast on the site or you can subscribe via iTunes.

What podcasts do you listen to and recommend? With so many resources on the internet there are bound to be good finds everywhere you look. Sound off in the comments and let us know!

Image Credit: Timothy Takemoto via Flickr

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Pros and Cons of Live Chat for your Website https://www.opensesame.com/site/blog/pros-and-cons-live-chat-your-website/ https://www.opensesame.com/site/blog/pros-and-cons-live-chat-your-website/#respond Mon, 12 Aug 2013 17:45:47 +0000 /site/?p=2179 An increasing number of consumers are bypassing traditional customer service mediums (i.e. phone, email) and opting for channels like Twitter and live chat due to the faster, more personal nature of the communication. While successes on these mediums can mean lots of attention via positive tweets and posts, it can also mean a big committment... Read more »

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An increasing number of consumers are bypassing traditional customer service mediums (i.e. phone, email) and opting for channels like Twitter and live chat due to the faster, more personal nature of the communication. While successes on these mediums can mean lots of attention via positive tweets and posts, it can also mean a big committment for your company.

At OpenSesame, we provide a live help option on our site for customers looking to get more information, submit a problem or connect for help. We’ve found our live chat option to be very useful for bringing in new customers and responding to support issues quickly. If you are considering adding live chat as an option for your company, here are some pros and cons to help you weigh the decision.

Pros

Instant Gratification
With the creation of Twitter and the expansion of sophisticated search engines, people are becoming used to instant answers to problems. Live chat provides a quick way to connect with your customers who want immediate answers or dislike using the phone. Even if you are unable to immediately fix your customers’ problems, they will appreciate their concerns being heard and increase the chances they will enjoy working with you. 

Personal and Accessible
Zappos is known for having customer service agents who are empowered to address all of the customers’ concerns and encouraged to create personal connections with those who call. Many repeat customers proudly claim they always buy from Zappos, even when their prices are higher, because of how much they appreciate the above and beyond customer service.

Live chat can enable company to be personal and accessible, by having real-time conversations with customers. Furthermore, being easily available to your customers is a great way to be more transparent. The personal tone and easy of use that live chat gives your company can go a long way to make your company likable.

Reduces Stress on Other Forms of Communication
Having live chat available, especially for small questions, leaves other forms of customer service, such as phone and email, open for larger problems. People will be less likely to call or email about small questions and concerns if they have live chat as another outlet. This can greatly reduce the amount of time you have to spend on the phone and on emails. Additionally, live chat is an adaptation to the digital world which means many of your customers, especially younger customers, will feel more comfortable and familiar with live chat than other sources of communication. 

Cons

Communication Difficulties
It can be very difficult to convey emotions and tone over chat. Currently the only solution is to use emoticons, which are taboo in the professional world. You have to be careful with your phrasing to ensure your words are not misinterpreted. For this reason, it is best to choose one of your friendliest and most self-aware employees to answer your chats.

Time Zones
We no longer live in a world where customers live nearby or work on a 9- to 5- schedule. As a result, it is often not enough to be available during those hours only. Try to split up the duty of answering live chats to cover as much of the day as possible. At OpenSesame, we have someone available from 6:00am to 6:00pm PST every day. When someone is not available, the chat notifies us via email so the concern can be addressed as soon as someone is in the office and ready to respond.

Time Consuming
The goal of live chat is to give your potential or current customers immediate answers to their questions; therefore, it is important answering chats is always your highest priority. For example, at OpenSesame we have a dedicated staff member in charge of customer service who makes it her personal goal to answer each live chat within six seconds. This means she is always willing to drop everything else to answer the chat.

Depending on the number of chats you receive, being on chat can make it diffcult to completely immerse yourself in other tasks for long periods of time.  To balance this, other OpenSesame employees manage our live chat at certain times of day so our customer service manager can focus on some of the bigger customer concerns.

Implementing a live chat initiative on your site has a lot of benefits, but you need to be sure to plan ahead.

  1. Determine what hours and days your chat option will be available based on customer needs.
  2. Set expectations with live chat staff on scheduling and response time.
  3. Outline a process for how issues are communicated to the support team to address if additional help is needed.
  4. Train your live chat employees on customer service best practices AND online communication techniques.

Any pros or cons I missed? Share them in the comments!

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Friday News Roundup: I-9 Form Updates, Boeing Unemployment Benefits and More. https://www.opensesame.com/site/blog/friday-news-roundup-i-9-form-updates-boeing-unemployment-benefits-and-more/ https://www.opensesame.com/site/blog/friday-news-roundup-i-9-form-updates-boeing-unemployment-benefits-and-more/#respond Fri, 09 Aug 2013 17:21:33 +0000 /site/?p=2180 The Friday News Roundup aggregates some of the week’s most interesting and relevant HR news from across the web. This week we cover the world’s first lab-grown burger, laid-off worker compensation packages at Boeing, breastfeeding in the workplace, the new I-9 form regulations and interactive language maps.  Changes to I-9 Form  With form I-9 audits... Read more »

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The Friday News Roundup aggregates some of the week’s most interesting and relevant HR news from across the web. This week we cover the world’s first lab-grown burger, laid-off worker compensation packages at Boeing, breastfeeding in the workplace, the new I-9 form regulations and interactive language maps. 

Changes to I-9 Form 
With form I-9 audits now on the rise, businesses are making sure employees fill out the form accurately and appropriately to ensure compliance. The latest version of the I-9 form (Employment Eligibility Verification form) was released in May 2013 by U.S Citizen and Immigration Services (USCIS) and has several changes. The new form includes clarification around deadlines for Section 1, as well as new fields for an email address and phone number. What do you think of the changes?

Languages in the Workplace 
A recently released interactive map from the U.S. Census Bureau shows while English language proficiency has remained steady, the percent of individuals speaking additional languages is on the rise. Apart from Spanish, Chinese, Tagalog, Vietnamese, French, German and Korean are now among the top ten languages spoken in the U.S. For elearning designers and purchases, this information shows a growing market for multilingual courses within the U.S.

Boeing Unions Win Increased Unemployment Benefits 
The U.S. Department of Labor has approved a federal program for Boeing workers laid off between April 2012 and June 2015 to provide benefits beyond those the state would typically offer. The program is a result of a petition by the International Association of Machinists (IAM), though non-union employees will also be covered under the guidelines. The benefit package will allow laid-off workers to draw unemployment for up to 2 ½ years as opposed to 6-months. It also includes a grant to of $25,000 if unemployed employees go back to school, tax credits for three quarters of their health care premiums and a relocation allowance.

World Breastfeeding Week
Organizations around the world participated in ‘World Breastfeeding Week” from August 1-7 and advocated on behalf of nursing mothers everywhere. New mothers face a number of challenges in the workplace, including mother-baby contact and storage of breastmilk. As part of the week’s activities, HR.BLR.com provided an excellent resource for companies seeking best practices and policy examples to support working mothers in their organizations.

The $385,000 Burger
A select few got a taste of the first test-tube burger this past week. Made from 20,000 strips of cultured meat and cow stem cells, the burger cost around $385,000 and did not come with fries. The research team says the lab-grown meat would considerably reduce costs, improve sustainability and provide high-quality protein to meet the world’s growing population. If the research goes as planned, lab-made meat would be commercially available in supermarkets in the next five to ten years. The entire project was funded by Google co-founder Sergy Brin due to his interest in creating sustainable and environment friendly practices. 

Image Credit: John Patrick Robichaud via Flickr

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Office Health Update: Dealing With the Recent Cyclospora Outbreak https://www.opensesame.com/site/blog/office-health-update-dealing-recent-cyclospora-outbreak/ https://www.opensesame.com/site/blog/office-health-update-dealing-recent-cyclospora-outbreak/#respond Thu, 08 Aug 2013 01:24:19 +0000 /site/?p=2181 This past month, a nasty outbreak of Cyclospora has been sweeping across the United States. The intestinal parasite has been linked to consumption of fresh produce contaminated with feces and other bacteria. Common intestinal infection symptoms show up within a week of exposure and can include diarrhea, loss of appetite, bloating, and fatigue. With the... Read more »

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This past month, a nasty outbreak of Cyclospora has been sweeping across the United States. The intestinal parasite has been linked to consumption of fresh produce contaminated with feces and other bacteria. Common intestinal infection symptoms show up within a week of exposure and can include diarrhea, loss of appetite, bloating, and fatigue. With the CDC reporting 372 cases in 16 states as of July 29, health precautions should be taken seriously across the country and within your company.

It’s easy to become lax on healthy practices when it’s not flu season, but you never know when a health threat can pop up, even in the summer. Health practices shouldn’t vary by season, especially in a business world where sick days come at the cost of productivity.

Luckily, the CDC has provided some easy guidelines to follow in order to help reduce the risk of contracting the Cyclospora parasite. Here are some tips from the CDC, as well some of our recommended considerations to keep your employees and business healthy moving forward:

Keep your employees informed.

It is important that your employees are aware of the possibility the contamination could be present in your workplace. This communication can take the form of a simple email to your employees, a notification posted in the break-room or office kitchen, or a post in your company’s social network.

Make sure your lunch-time salad is thoroughly washed.

The CDC is recommending that all fresh produce is thoroughly washed (not just rinsed) before consumption. While they haven’t confirmed the exact sources or distributors responsible for the contamination, you can significantly reduce your risk of exposure to Cyclospora by taking an extra few minutes to wash your fruits and vegetables. Try this course for more information on proper food handling techniques:

Basic Food Hygiene Training
Provider: SafetyTrain Ltd
Seat time: 6 minutes

Need we mention, wash your hands!

We’ve learned this from when we were very young, but the principle still holds strong. CDC has made it clear that you should always remember to thoroughly wash your hands before and after handling food and produce. Try this course for more information on proper hand washing techniques: 

Handwashing and Hygiene
Provider: Convergence
Seat time: 15 minutes 

Evaluate your company policy on sick leave.

What is your policy for employees that need to take time off for sickness? Many companies are adopting PTO programs for employees that need to take sick leave. These policies have proven popular amongst employees and can improve morale because employees know they are covered in case they have to take some time off. Try this course for guidance on crafting a PTO policy that takes into account sick leave:

Successful PTO Programs
Provider: Lorman-OnDemand
Seat time: 1 hour 30 minutes

Whether it is an intestinal parasite like Cyclospora, the seasonal flu or just a runny nose, it is important to maintain good health practices year-round.

Image Credit: Jay Davis via Flickr

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50 HR and Corporate Training Must-Follow Twitter Accounts https://www.opensesame.com/site/blog/50-hr-and-corporate-training-must-follow-twitter-accounts/ https://www.opensesame.com/site/blog/50-hr-and-corporate-training-must-follow-twitter-accounts/#respond Wed, 07 Aug 2013 17:24:57 +0000 /site/?p=2182 If you are looking to expand your network, Twitter is a great place to start. For this week’s Productivity Wednesday, we’ve compiled a list of the top 50 Human Resources Twitter influences so that you can keep up to date on the latest news and trends within the field of HR. These influencers were chosen... Read more »

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If you are looking to expand your network, Twitter is a great place to start. For this week’s Productivity Wednesday, we’ve compiled a list of the top 50 Human Resources Twitter influences so that you can keep up to date on the latest news and trends within the field of HR. These influencers were chosen by a combination of factors, relevance to the field, number of followers, and engagement with other Twitter users. 

Thinking out joining Twitter? We’ve got the perfect place to start with our free Beginning Twitter for Professionals course. Also check out our Top 100 Education Technology Must-Follows.

  1. Sharlyn Lauby (@sharlyn_lauby) — Sharlyn is the author  of the HRBartender blog,  as well as a leadership/management training consultant for the ITMGroup. You can also find her writing over on Mashable.com.
     
  2. CareerBuilder (@CareerBuilder) — Manned by Tony V., CareerBuilder’s twitter account gives you the latest in job search advice, employment trends, and other topics.
     
  3. William Tincup (@williamtincup) — William is heavily involved in the HR spaces as a consultant, speaker and blogger. He is the co-host of DriveThruHR, a Fistful of Talent blog contributor and is a noted expert in HR software user acceptance.
     
  4. Jamey Jackson (@JameyJackson) — Jamey is the VP of Malone Professional Solutions, which is a recruiting and sourcing firm specializing in automotive, manufacturing, engineering, healthcare and administration positions.
     
  5. Laurie Ruettimann (@lruettimann) — Laurie is a writer and speaker covering HR, employment and social media.
     
  6. Jessica Merrell (@blogging4jobs) — Jessiva has been recognized as one of the top 50 #SoMe Power User by Forbes. She enjoyes writing about topics related to HR, recruiting and leadership.
     
  7. Bryan Wempen (@bryanwempen) — Bryan is the co-founder of ceVoke, a boutique speaker agency. He is also a co-host over at DriveThruHR.
     
  8. Meghan M. Biro (@MeghanMBiro) — Meghan is a leader in building the case for brand huminazation is an excellent resource for using Twitter for business. She is the founder of TalentCulture, which hosts #TChat every Wednesday from  7-8pmET.
     
  9. Josh Bersin (@Josh_Bersin) — Josh is the founder of Bersin by Deloitte, a research and advisory services firm focused on corporate talent management.
     
  10. Trish McFarlane (@TrishMcFarlane) — Trish is an HR strategist and co-founder of HRevolution and WomenofHR.com. She enjoyes speaking on communication and new media as it related to HR.
     
  11. Bill Humbert (@TheRecruiterGuy) — Bill H. is the Talent Engagement and Marketing Leader at PepsiCo, as well as a social and gadget addict.
     
  12. Bill Kutik (@billkutik) — Bill K. is an independent industry analyst and the father of the HR Technology Conference. He is a regular online columnist, as well as the host of The Bill Kutik Radio Show.
     
  13. Jacinta Croagh (@Croaghie) — Jacinta is all things strategy: advertising, marketing, brand, social media, content, HR comms. She is an active blogger and Director at Croagh Ink.
     
  14. Mike Haberman (@MikeHaberman) — Mike is a human resources consultant and all around curious guy. He enjoys helping small busineses solve people issues.
     
  15. Tim Sackett (@TimSackett) — Time is the VP of HRU and a regular Fistful of Talent contributer. He is an engineering and technical recruiting pro. 
     
  16. Traci Deveau (@Devoted2HR) — Traci is a Sales Director with Dovetail Software and has more than 20 years experience in Human Resources, technology, and marketing.
     
  17. Jon Ingham (@joningham) — Jon is an analyst, blogger and consultant in strategic and innovative management of talent, human and social capital. His passion includes HR 2.0 and current technlogy trends in HR.
     
  18. Mary Wilson (@LearnSolMary) — Mary is a career coach and HR consultant. She also runs the Learning Solutions blog.
     
  19. Mark Stelzner (@stelzner) — Mark is a leading HR consultant and strategic advisor. He is the founder of Inflexion Advisors and @JobAngels.
     
  20. David Shepherd (@oldshep) — David is the content and platform director at XpertHR which specializes in employment law, HR good practice, benchmarking, pay, benefits, and the labour market.
     
  21. Ben Baran (@BenBaran) — Ben is a researcher, author, consultant in the HR field.  He is most interested in organizational behavior and human resources strategy. By day he is a management professor at Northern Kentucky University.
     
  22. Sian Harrington (@sianharrington) — Sian is the publisher and editor of HR magazine, and has more than 23 years of journalism experience.
     
  23. Justin Bidwell (@JustinBidwell) — Justin specializes in engineering recruiting and is the owner of Bidwell & Associates. His tweet stream is full of information on technical jobs such as: mechanical, electrical, software, manufacturing, IT, and marketing.
     
  24. Curtis Midkiff (@SHRMSMG) — Curtis is the Director of Social Engagement for SHRM, the world’s largest association of HR pros. 
     
  25. Johanna Ratcliffe (@ratcliffe_j) — Johanna is the Digital Communications Manager at CIPD and enjoys witty banter on her Twitter stream.
     
  26. Tim Gardner (@theHRintrovert) — Tim is a solution oriented blogger and HR professional.  He has been in many sides of HR, including generalist and organizational effectiveness.
     
  27. Chris Frede (@HRBuoy) — Chris is an HR generalist and recruiting manager in a corporate environment.
     
  28. Naomi Bloom (@InFullBloomUS) — Naomi is a leading analyst and consultant in HR technology. She is a Managing Partner at Bloom & Wallace.
     
  29. Jason Averbook (@jasonaverbook) — Jason is the Chief Business Innovation Officer at Appirio.
     
  30. Sue Meisinger (@suemeisinger) — Sue is a the former CEO of SHRM and is incredibly passionate about the profession. She loves conversing with other professionals with opinions on the industry as a whole.
     
  31. David Woods (@davidpaulwoods) — David is the Deputy editor of HR magazine, writing about all things work-related.
     
  32. Natalia Thomson (@N_Thomson) — Natalia is a Digital Communications Executive at CIPD. She is most passionate about social media, digital marketing and customer engagement.
     
  33. Nisha Raghavan (@TheHrbuddy) — Nisha is a DriveThruHR co-host, who loves talking about cultural diversity and social media’s impact on HR.
     
  34. Michael VanDervort (@MikeVanDervort) — Michael likes to be on the cutting edge of HR and social media. His tone is fast and thorough, and his posts are sharp and to the point.
     
  35. Kevin W. Grossman (@KevinWGrossman) — Kevin is a Director at Peoplefluent and the co-founder of the weekly #TChat.
     
  36. Jason Buss (@jjbuss) — Jason is the VP of Recruiting and Diversity, as well as the creator and editor for TalentHQ.com.
     
  37. Heather Vogel (@hrwhisperer) — Heather is an HR and organizational development guru who rehabilitates organizations and nurtures talent.
     
  38. Dean Da Costa (@Deandacosta) — Dean is a highly decorated professional with more than 20 years of experience in recruiting, staffing, leadership, project management and HR.
     
  39. Debbie McGrath (@hrdotcom) — Debbie is the CEO of HR.com where HR professionals can go to discuss best practices, share their expertise and network.
     
  40. Lance Hauden (@thelance) — Lance is the Editor for SourceCon.com and a recovering HR/recruiting pro.
     
  41. Nora Burns (@PHRSPHR) — Nora has more than 20 years in the HR field as a consultant for applying and maintaining your PHR/SPHR certification.
     
  42. Joann Corley (@joanncorley) — Joann is the Founder, CEO of The Human Sphere, a holistic talent management company. She is also author fo the book, ‘The Force Within’.
     
  43. Barry Deutsch (@Barry_at_IMPACT) — Barry is an active speaker on HR/Human Resource topics, specifically, how to hire AND retrain talent. He is also an author of multiple best-selling books on hiring and job search.
     
  44. Maren Hogan (@marenhogan) — Maren is the Chief Marketing Brain of RedBranch Media. She help folks in recruiting, talent acquisition and HR, figure out marketing, community and social.
     
  45. Steve Boese (@SteveBoese) — Steve is the HR Technology Conference Co-Chair and host of the HR Happy Hour Show and podcast. Steve is a frequent contributor at Fistful of Talent and HR Executive Magazine.
     
  46. Kris Dunn (@kris_dunn) — Kris is a VP of HR and Founder of the HR Capitalist and Fistful of Talent sites.
     
  47. Guy Ellis (@CourageHR) — Guy is passion about changing the way we see ourselves in HR and the rike we can do.
     
  48. Diane Pfadenhauer (@hrlawyer) — Diane is an employment attorney and has trained hundres of HR and legal professionals in strategic planning, compliance, conducting investigations, performance improvement and more!
     
  49. Mark Walsh (@warkmalsh) — Mark provides useful, funny and challenging tweets about leadership, HR, stress/time management, team building and communication. He is the founder of Integration Training.
     
  50. Orrin Woodward (@OrrinWoodward) — Orrin is ranked among the top 25 global leadership gurus and is devoted to principle-based living leadership for people and organizations.

If you feel that there is an influential HR Tweet user that we missed, please respond in the comments!

Thank you for the suggestions! More great HR folks to follow:

  • Scott Simmerman (@scottsimmerman) — Passionate about team building and organization improvement tools.
  • Ajay Pangarkar (https://twitter.com/ajayPangarkar@ajayPangarkar) — President of Central Knowledge, Inc.
  • Marc Rosenberg (@marcjrosenberg) — Speaker in organizational learning, knowledge management and performance improvement.
  • Jane Bozarth (@janebozarth) — Author of Social Media for Trainers and elearning coordinator.
  • Karl Kapp (@kkapp) — Consultant working at the convergence of learning, technology and gamification.
  • RJ Jacquez (@rjacquez) — eLearning analyst and teaches class on mlearning design.
  • Paul Hebert (@IncentIntel) –Humanizing the organization. Creating emotional connections with your target audience.
  • Ann Bares (@annbares) — Compensation consultant and blogger.

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Big Pow eLearning Courses Teach You How To Be the Worst Employee Ever https://www.opensesame.com/site/blog/big-pow-elearning-courses-teach-you-how-be-worst-employee-ever/ https://www.opensesame.com/site/blog/big-pow-elearning-courses-teach-you-how-be-worst-employee-ever/#respond Tue, 06 Aug 2013 16:24:53 +0000 /site/?p=2183 And you thought elearning was boring. Jeff Havens, author of Unleash Your Inner Tyrant!, provides advice like “Lay The Smack Down,” “Rise Above the Peons,” “Proofreading is for Idiots,” and “Wrt ur emails lk ur txtng!”. His elearning courses suggest you should grow a mohawk, come to work hungover, have your laptop out during meetings,... Read more »

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And you thought elearning was boring.

Jeff Havens, author of Unleash Your Inner Tyrant!, provides advice like “Lay The Smack Down,” “Rise Above the Peons,” “Proofreading is for Idiots,” and “Wrt ur emails lk ur txtng!”. His elearning courses suggest you should grow a mohawk, come to work hungover, have your laptop out during meetings, and hit “Reply-All” for every e-mail.

By teaching learners what you shouldn’t do, he hopes to get across what you should do. He capitalizes on the things your coworkers do that drive you insane–leaving their food in the breakroom, flirting in the office, asking stupid questions–to teach you how to not be them. It’s humorous in its absurdity and novel in its approach.

 

Big Pow online training courses are still filled with all the elearning standards: quizzes, slides, photos, videos, and reflections are all there. The sarcastic twist keeps things interesting, as you are always seeking to select the traditionally wrong answer, wondering why stock photos like those shown exist, and entertained by Jeff Havens’ comedic prowess.

Here are the titles of some of his courses:

OpenSesame has recently partnered with Big Pow to provide several of their courses through our easy-to-use marketplace. Check out their full bundle of all 8 Big Pow courses on professional excellence.

Here at OpenSesame, we love innovative approaches to elearning courses. In fact, we’ve thought of some of our own “Big Pow”-style advice:

  • Humble people hate talking about their own accomplishments. Without asking them in advance, claim their work as your own. They will appreciate you communicated their work to upper management, and you’ll get all the credit. 
  • Workers are expensive and unmotivated. The longer they are with you, the more disenchanted they become and the more you have to pay them. Interns, on the other hand, are free and lack the specialized technical training that constricts your salaried employees. Take advantage of feisty young college students for the cost of a single LinkedIn recommendation. 
  • Delegate all decisions and responsibility to upper management. Micromanagement exists for a reason! Don’t take the time to learn something new, take on a new project, or make minor decisions. Not only could you mess something up, but you’ll waste your time.

What are some other great “Big Pow”-style advice you can think of? Don’t comment below.

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10 Compliance Courses for Under $10 https://www.opensesame.com/site/blog/10-compliance-courses-under-10/ https://www.opensesame.com/site/blog/10-compliance-courses-under-10/#respond Mon, 05 Aug 2013 16:54:48 +0000 /site/?p=2184 Ensuring your office is compliant with current federal laws and regulations means not only a happier, more productive workplace, but can save you from costly violation fines.  OpenSesame makes it easy and afforable to meet your compliance obligations, such as these ten compliance courses for under $10.00. 1.  Office Safety — $6.00 Be proactive in... Read more »

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Ensuring your office is compliant with current federal laws and regulations means not only a happier, more productive workplace, but can save you from costly violation fines.  OpenSesame makes it easy and afforable to meet your compliance obligations, such as these ten compliance courses for under $10.00.

1.  Office Safety — $6.00
Be proactive in addressing safety issues in the workplace with the help of this course which covers practices to prevent tripping and falling, identifying fire hazards, and understanding indoor air pollution. All situations discussed are typical safety hazards that may be encountered while working in an office environment.

2.  Diversity — $4.99 
This course teaches why diversity is important and how a diverse workplace can benefit businesses and their employees. After completing the courses, learners will be able to describe the various elements of diversity, define discrimation, as well as define steps to foster a more accepting environment in the workplace.

3.  Working Well with Everyone: The Mistake of Stereotyping — $4.99
Stereotyping and and racial profiling are serious issues. The power of inclusion, engagement, and discussions around the new melting pot are all key topics included in the course. 

4.  Avoiding Sexual Harassment Bundle — $9.99
This course bundle teaches the importance of sexual harassment prevention in the workplace. The bundle contains five different courses for learning: Avoiding Sexual Harassment for Everyone, Avoiding Sexual Harassment for Managers, Avoiding Sexual Harassment: Investigating Complaints, Avoiding Sexual Harassment: Supervisor Responsibility, Avoiding Sexual Harassment: Writing and Communicating and Effective Policy.

5.  Consumer Privacy Act — $4.99
With many high-profile companies falling victim to hacks that release sensitive consumer information, businesses can’t never too much to protect themselves and their customers. This course informs leaners about how to protect personal information during everyday transactions.

6.  Legally Hiring — $4.99
The course teaches the importance of employment legality when interviewing and hiring candidates. At the completion of the course, learners will be able to distinguish between appropriate and illegal recruitment practices, as well as how to write better job descriptions. It also teaches the rights and responsibilities of employees and contractors.

7.  The HIPAA Bundle — $9.99
This bundle reviews the importance of HIPAA and includes several courses that outline rules and regulations. Courses within the bundle include: HIPAA Background, HIPAA PHI, Disclosing PHI, HHS Requirements, Patient Rights Notification, Penalties, Protecting PHI, Risk Analysis and Administrative Safeguards, and more.

8.  Accident Prevention — $4.99
Teach your employees to be more accident aware in the workplace. Learn how to conduct a ‘Job Safety Analysis’, as well as how to conduct ‘Planned Job Observations’. Other important topics within the course include the definition of unsafe acts in the workplace.

9.  Drug-Free Workplace — $4.99
This course helps companies and employees understand what policies and actions are needed to achieve a drug-free workplace. The course pinpoints some key issues including how to identify depressants, stimulants, and hallucinogens, as well as making drug assistance programs available to employees.

10.  Drug and Alcohol Testing — $8.00
Thinking about instituting a drug testing policy? The course which goes into detail about how drug testing is performed, including process and protections. Use this course to define expectations for current employees, as well as identify procedures to future hires.

Image Credit: Fernando de Sousa via Flickr

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Friday News Roundup: NLRB Gets Back to Business, Sleeping on the Job, a Labor Department Smartphone App, and More! https://www.opensesame.com/site/blog/friday-news-roundup-nlrb-gets-back-business-sleeping-job-labor-department-smartphone-app-and/ https://www.opensesame.com/site/blog/friday-news-roundup-nlrb-gets-back-business-sleeping-job-labor-department-smartphone-app-and/#respond Fri, 02 Aug 2013 17:33:00 +0000 /site/?p=2185 The Friday News Roundup aims to aggregate some of the week’s most interesting and relevant topics from top HR blogs across the web. Last week we covered the sexual harassment lawsuit in San Diego and athletic skills in the workplace. This week we cover questions around the Affordable Care Act, changes to the NLRB  and... Read more »

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The Friday News Roundup aims to aggregate some of the week’s most interesting and relevant topics from top HR blogs across the web. Last week we covered the sexual harassment lawsuit in San Diego and athletic skills in the workplace. This week we cover questions around the Affordable Care Act, changes to the NLRB  and the Department of Labor’s call for a smartphone app:

Affordable Care Act: Redefining Part Time and Full Time Work 
President Obama’s Affordable Care Act has had a controversial life since its passing in 2010 and there has been a lot of chatter about it in Washington this week. What remains to be seen is how it will affect employees, HR managers, and company hiring decisions moving forward. We may see employers capping hiring or moving more employees to part-time to limit the amount benefits they are required to provide by law. Similarly, employees may be incentivized to drop down to part-time hours to earn more pay, while still gaining access to tax-subsidized insurance.

National Labor Relations Board is Back in Business
After a long process of political backlog that crippled the NLRB from operating fully, the Senate finally confirmed five new members this past Tuesday. Up until this week the board had only three members, slowing the ruling process and making it difficult to pass judgement on cases. With a full board, we can expect the board to move more quickly through more cases and push ratifications through. 

Who’s the Fairest of Them All? There’s an App for That 
The U.S. Department of Labor is currently accepting entries to develop a smartphone application that will rate businesses on how fairly and lawfully they treat their employees. The app will integrate with social media platforms such as Yelp, CitySearch, Google maps, and more. The end goal is to provide job seekers and other businesses with data to help them decide which companies they want to do business with–proving there truly is an app for everything.

Virtual Management: The Lost Art of Walking Around
With the growth of technology in the modern workplace, it’s easy for managers to get swept up in the virtual world and forget about taking time to participate in face-to-face interaction with employees. The trend of email and virtual chat may be limiting your ability to recognize and address workplace issues early on. It may be time for managers stood up from their desk and got more in touch with the lost art of walking around.

Sleeping on the Job Protected by ADA?
An employee in Virginia recently filed a complaint stating his employer failed to accommodate his ADA rights for not waking him up when he fell asleep at work. The employee claims he suffers from Fibromyalgia, a condition that prevents him from sleeping well at night. The case has since been dismissed by both parties, but the issue remains. Who do you think was at fault, if anyone?

Image Credit: Tim Evanson via Flickr

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Could elearning have prevented the Filner sexual harassment lawsuit? https://www.opensesame.com/site/blog/could-elearning-have-prevented-filner-sexual-harassment-lawsuit/ https://www.opensesame.com/site/blog/could-elearning-have-prevented-filner-sexual-harassment-lawsuit/#respond Thu, 01 Aug 2013 17:44:44 +0000 /site/?p=2186 The growth of eLearning as a method for corporate training has helped companies in a number of ways–reduced training costs, a more knowledgeable, productive workforce and more. Most importantly, elearning programs provide companies with a simple, flexible option to ensure employees are compliant with relevant laws and regulations. And while online training doesn’t guarantee issues... Read more »

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The growth of eLearning as a method for corporate training has helped companies in a number of ways–reduced training costs, a more knowledgeable, productive workforce and more. Most importantly, elearning programs provide companies with a simple, flexible option to ensure employees are compliant with relevant laws and regulations.

And while online training doesn’t guarantee issues or violations won’t arise, it can protect employers against the type of case being brought against Mayor Bob Filner and the City of San Diego.

The Case

Filner is currently facing a sexual harassment lawsuit by his former spokeswoman, in which the City of San Diego is named as a co-defendent. Harvey Berger, a lawyer for Filner, recently stated the city should be held liable for failing to provide the required sexual harassment training.

California law states employees must receive at least two hours of training within six months of their initial start date. In Filner’s case, the city did schedule an in-person training session to fulfill the requirement. However, according to CNN, the session was cancelled by the trainer and never rescheduled.

The eLearning Solution

One of the major pitfalls of in-person training is coordinating schedules of the relevant parties. This issue is only intensified when dealing with the mayor of the eighth largest city in the U.S. Had the City of San Diego invested in an online training program, Filner would have been able to take the training at a time of his choosing, and from any location. Additionally, the city would have been able to track his progress to ensure he had completed the training, as well as used course assessments to test his understanding of the material.

As Berger states in his letter, “There is very, very good reason for mandatory sexual harassment training. If nothing else, it makes people think about the subject and how they interact with fellow employees.” Perhaps receiving the required training may not have deterred Filner, or any other employee, from harassing a fellow staff member. However, with the simplicity and ease elearning systems offer, there is a strong argument to be made for better to be safe, than sorry.

Check out our blog post outlining sexual harassment training requirements by state. OpenSesame provides more than 100 sexual harassment elearning courses. Contact us if you are looking to add these course to your corporate training program.

Image Credit: SanDiego.gov

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Tips for Adding Stunning Visuals To Your Projects (for free!) https://www.opensesame.com/site/blog/tips-adding-stunning-visuals-your-projects-free/ https://www.opensesame.com/site/blog/tips-adding-stunning-visuals-your-projects-free/#respond Wed, 31 Jul 2013 17:37:16 +0000 /site/?p=2187 Using visuals to convey information can greatly increase the reception of your work. Readers who “see and do” retain four times as much information as those who just read. Additionally, color visuals increase readers’ willingness to read by 80%. Finding images is, however, a tricky thing; do it wrong, and you could be violating the... Read more »

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Using visuals to convey information can greatly increase the reception of your work. Readers who “see and do” retain four times as much information as those who just read. Additionally, color visuals increase readers’ willingness to read by 80%. Finding images is, however, a tricky thing; do it wrong, and you could be violating the law. Whether you are working on improving your RSS feed, building an online training course, or writing a book, a well-done visual will help you achieve your goals. 

What to Know Before Getting Started

Unless you explicitly find otherwise, assume any images you find are under copyright and cannot be used, sold, modified, or displayed without the author’s permission. This can be difficult, as most websites don’t say anything about use of their images. 

If you do find an image you want, locate the site’s terms and conditions or an image’s license. Most likely if the license does not explicitly state the images can be used, they can’t be. Read the terms of use carefully, as many creators want you to give them credit and/or a link for the photo. Some creators request you host the file on your own server or don’t allow modifications.

Following the original creator’s guidelines will help keep you out of hot water.

Creative Commons 
During your image search you may find photos licensed under Creative Commons. This is good! Creative Commons licenses are more open and flexible than traditional copyrights. There are restrictions depending on what kind of Creative Commons license it is under, so make sure you know what you are and are not allowed to do.

Finding Images

We’ve got a list of a couple of free sites to get you started on your image search. Make sure to verify each image using the methods in the section above, as licenses may vary between photos or change over time.. Here are four free sites to get you started:

Search Engines 
Be careful with this option, as there will be lots of results that aren’t filtered by license use. Using the methods in the first section, double-check to make sure each photo you find is safe to us on your site. Here at OpenSesame, we have found Flickr’s search to be very useful–as long as you use their advanced search option to locate only Creative Commons content). Additionally, the Creative Commons site allows you to quickly search a lot of reliable sources at once. 

Shot of bridge in London

Icons 
If you have images you would like to modify with icons–make sure the license allows you to modify–or are looking to create an infographic, here are two sites you may find helpful:

Modifying Visuals

Sometimes the photos you find won’t fit your needs or need minor modifications. Once you’ve made sure the image’s license allows for modifications, there are many simple tools available for editing. Apple’s Preview and Microsoft Paint allow for very basic modifications. Combined with the free icon websites from above, these tools will cover most of your editing needs. For more advanced editing, having an employee trained in Adobe is always a great asset.

Another great option for modifying or elaborating on visuals is to design an infographic. Two free tools you could use are easel.ly and piktochart. These tools have a limited library of icons, so if you need more you can always upload icons found from other sites. As with modifying visuals, Adobe products are great for creating infographics from scratch as well.

Image of Ease.ly interface

With the popularity of tablets and smart phones, visuals are becoming an important piece of content creation for the web. Thankfully millions of images are uploaded every day due to the accessibility of technology (camera phones, etc) and combined with the rise of Creative Commons, many of these visuals are available to you for free.

What are tools have you found are helpful for adding visuals to your projects? Share in the comments!

Image Credit: Paul Bica via Flickr

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Reinventing RSS and How it Can Benefit Your Business https://www.opensesame.com/site/blog/reinventing-rss-and-how-it-can-benefit-your-business/ https://www.opensesame.com/site/blog/reinventing-rss-and-how-it-can-benefit-your-business/#respond Tue, 30 Jul 2013 17:29:22 +0000 /site/?p=2188 The shutdown of Google Reader is far from the end of RSS. In fact, it has become a catalyst for innovation in news aggregation and has driven attention towards the value of RSS in social reach and brand development. At OpenSesame, we’ve been looking at ways to make sure our blog is up-to-speed and ready... Read more »

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The shutdown of Google Reader is far from the end of RSS. In fact, it has become a catalyst for innovation in news aggregation and has driven attention towards the value of RSS in social reach and brand development. At OpenSesame, we’ve been looking at ways to make sure our blog is up-to-speed and ready to go. Here are some tips we discovered in the process:

Use visuals!

Moving forward it is important to consider the different RSS readers people are using to replace Google Reader. Whereas there are many apps which are attempting to stay true to Google Reader’s traditional style, such as The Old Reader and Digg Reader, other readers, like Pulse, are diverging from the traditional RSS experience and becoming more visual. One of the favorite replacements for Google Reader so far, Feedly, is an example of this. Another popular application, Flipboard, takes a completely unconventional approach to RSS and makes a personalized magazine based on subscribed feeds and social media.

Each of these readers brings a new approach to news aggregation which you may be able to use to your advantage. If you haven’t done so already, using visuals in your feed is an extremely important step. Many companies and news organizations make the mistake of not including visuals in their RSS feeds, which will hurt your subscriber counts on visual-oriented applications. 

Claim Your Name and Get Featured

One thing that Julien Genestoux, founder of Superfeedr, points out RSS (“Really Simple Syndication”) really isn’t that simple. It takes significantly more work to subscribe to an RSS feed than it does to follow a user on Twitter or “Like” a page on Facebook, and creators of the new RSS readers know this.

Feedly makes it very simple to subscribe to feeds by offering a search function and category browsing–both features that you CAN and SHOULD use. The free Feedly Publisher Tools allows you to claim your name or hashtag and request to be featured in a section. All you need to do is apply.

Flipboard also offers similar tools to Feedly, including a guide on making sure your RSS content looks good and an option to apply to allow your RSS content to be updated on Flipboard. Here at OpenSesame, we created a Flipboard magazine called ‘Learn’ and have found it is a great way to engage new readers.

Both Feedly and Flipboard offer these tools to make it easier for users to find and discover new content. Don’t be surprised if other reader apps start copying this model–getting featured or claiming your name early on in a reader’s content search could create a lot of great traffic for your content.

RSS & Social Media

Some speculate Google stopped supporting Reader because of the increasing usage of social media to find news. This is a very valid reason, as it is an easier way for people to subscribe to news they would like to follow on Facebook or Twitter. If you haven’t so already, post your content to the big social media outlets, perhaps using automated means such as IFTTT. Make sure, however, to keep your RSS feeds running. RSS readers are often the “bees” that lead to great social media success. 

Regardless of whether you’ve been working on your RSS for years or are just getting started, now is a time of great change full of opportunity to expand your reader base. If you haven’t gotten into RSS yet, we offer a course on how to use blogs to share information about your company.

Image Credit: Charles Nouyrit via Flickr

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Planning Your OpenSesame Training Course https://www.opensesame.com/site/blog/planning-your-opensesame-training-course/ https://www.opensesame.com/site/blog/planning-your-opensesame-training-course/#respond Mon, 29 Jul 2013 16:20:19 +0000 /site/?p=2189 Editor’s Note: Today’s guest post is by Sharlyn Lauby, president of ITM Group Inc., a management development training firm located in Fort Lauderdale, Florida. ITM Group is documenting their journey into eLearning as part of a guest series for OpenSesame.  Earlier this year, my company decided to convert some of our classroom training programs to... Read more »

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Editor’s Note: Today’s guest post is by Sharlyn Lauby, president of ITM Group Inc., a management development training firm located in Fort Lauderdale, Florida. ITM Group is documenting their journey into eLearning as part of a guest series for OpenSesame. 

Earlier this year, my company decided to convert some of our classroom training programs to an eLearning format. This probably isn’t a surprise. With all the enhancements in technology, companies are very receptive to eLearning and employees like having the ability to learn wherever they are. As a training vendor, it just makes sense for our company to look at offering training in this format.

Since we’ve been talking with OpenSesame about bringing our programs to their site, I thought it would be an interesting idea to blog about the experience. I’m sure people have questions, like we did, and others can benefit from our experience.

The first thing we’ve discovered in this process is there are lots of decisions that have to be made before even thinking about the training programs themselves.

Decide your goal.
Before doing anything, ask yourself why you want to offer online training. This will have an impact on future decisions. Are you trying to expand your customer base? Looking for ways to generate passive revenue? Or maybe just tired of standing all day in a classroom? 

Choose your marketing partner.
We don’t even have the first training program up yet and OpenSesame has already earned the title. They spoke to us before we had confirmed the decision to create online content. And they’ve always been available to answer questions about eLearning and share best practices. Super helpful! 

Determine the best authoring tool for your needs. 
This is a huge decision! There are many authoring tools on the market – Articulate, Adobe, PowerPoint, etc. Find the one that will suit your needs. You’re going to be married to it for a while. We decided on Articulate. And thanks to some great timing, we were able to take a Rapid eLearning Workshop to learn more about using the tool. 

Now! You can start talking about training courses.
Examine your training inventory. Find the course that you feel would be the best one to tackle first. Since this the first one, consider a few things:

  • Use content you’re very familiar with. We all have training programs that don’t get used quite as often. And these could be perfect for an online course, but since you’re learning a new process and software, it might be best to stick with the content you know best. 
  • Think modular format. If the training program is currently a half- or full-day of classroom training, is this program easy to divide into smaller segments?

Lastly, think about revisions.
It might sound crazy to think about revising something that hasn’t been created but we want to create online training that can be maintained and updated easily. There’s nothing worse than content that looks outdated. As new technology and examples become available, you’ll want programs that keep current.

These decisions will help you set the strategy for developing online content. But there is more. You have to think about branding your training programs. Sounds like a good topic for my next post…

Sharlyn Lauby is a HR pro turned consultant with more than 20 years of professional human resources experience. Her blog, HR Bartender, has been recognized as one of the Top 10 Business and HR Blogs to Read by the Society for Human Resource Management (SHRM), Top 50 Business Blogs by Business Pundit and SparkHire’s Top 25 Must-Read Blogs for Employers. Connect with her on Google+ or follow her on Twitter.

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Friday News Roundup: HR Gaining Clout, Sexual Harassment Training in San Diego and More. https://www.opensesame.com/site/blog/friday-news-roundup-hr-gaining-clout-sexual-harassment-training-san-diego-and-more/ https://www.opensesame.com/site/blog/friday-news-roundup-hr-gaining-clout-sexual-harassment-training-san-diego-and-more/#respond Fri, 26 Jul 2013 18:03:18 +0000 /site/?p=2190 The Friday News Roundup sums up the current week of HR trends and fun facts as told by our favorite, top HR blogs. Last week we covered hiring employees with tattoos and preparing for the Affordable Care Act. This week, we’re back at it and we’ve found sexual harassment training is more relevant than ever,... Read more »

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The Friday News Roundup sums up the current week of HR trends and fun facts as told by our favorite, top HR blogs. Last week we covered hiring employees with tattoos and preparing for the Affordable Care Act. This week, we’re back at it and we’ve found sexual harassment training is more relevant than ever, HR is moving up the ranks in company influence, and more.

HR Gaining Clout

A recent study from XpertHR entitled HR Staffing, Cost and Structure Benchmarks 2013, has found HR’s influence in the workplace has increased 50% over the past two years. The study, which surveyed more than 150 companies employing more than 200,000 people, cited increased recognition and interaction from top management, as well as growing HR operating and activities budgets as some of the key evidence supporting their conclusion. 

Sexual Harassment Training Gets the Spotlight in San Diego
San Diego mayor Bob Filner has recently been accused of sexually harassing his communications director for the past few months. The question at hand in the proceedings is whether Filner received the sexual harassment training required of him by the State of California or if the City of San Diego dropped the ball. Regardless, this shows the ongoing importance of sexual harassment compliance for an organization. Perhaps Filner should have taken a course like this.

HR and Employees Square Off On Social Media
Social media can be an HR nightmare. When employees are unhappy with their employment, smartphones and social media are powerful weapons they can use to deface a company. Over the past year, a multitude of viral videos have surfaced showing employees doing controversial stunts to damage a company’s image (i.e. a Taco Bell employee licking a stack of taco shells). However, recent court rulings have given employers a social media weapon of their own. It has now been deemed permissible for companies to request tagged Facebook posts to be used as admissible evidence in court proceedings instead of posts directly from an employee.

Athletic Skills Transferring to the Workplace
“Jocks” get a bad wrap in popular culture, being portrayed as thick-skulled or unintelligent. However, skills gained from the field are often highly desirable in the workplace–such as teamwork, perserverance and the desire to win. This week’s podcast from Fistful of Talent blog editor Kris Dunn interviews David Livingston, VP of Talent Acquisition at Smartlink to find out what it takes to hire athletes in today’s workplace.

Image Credit: Mark Anderson via Flickr

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Getting Started with 3D Printing For Business https://www.opensesame.com/site/blog/getting-started-3d-printing-business/ https://www.opensesame.com/site/blog/getting-started-3d-printing-business/#respond Thu, 25 Jul 2013 17:48:23 +0000 /site/?p=2191 eBay made big splashes in tech last week when they introduced eBay Exact, a new iOS app that allows consumers to customize 3D printed objects. Although eBay Exact is limited in its uses, 3D printing is not and the technology is getting cheaper and more useful everyday. Historically associated with tinkerers and hardware hobbists, 3D... Read more »

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eBay made big splashes in tech last week when they introduced eBay Exact, a new iOS app that allows consumers to customize 3D printed objects. Although eBay Exact is limited in its uses, 3D printing is not and the technology is getting cheaper and more useful everyday. Historically associated with tinkerers and hardware hobbists, 3D printing is moving out of the realm of the maker and into the hands of business owners, startups and educators. We’ve got the guide describing how you can use 3D printing for your business and what you need to get started. 

Why 3D Printing?

Many assume 3D printing is out of their reach, that 3D printers cost several thousands of dollars–when really they can be purchased for as little as $500. Additionally, there are many services which will allow you to upload a 3D model and have a print shipped to you. That said, before you get started you should evaluate whether 3D printing is right for your business. Here are some examples of things you could do with 3D printing:

1. Rapid Prototyping
The largest commercial use of 3D printing today is rapid prototyping, which allows you to produce a sample of a product (a process that was previously much more expensive and time consuming) in a matter of hours. Even if you produce a product which 3D printing cannot replicate fully (such as certain electronics), 3D printing allows you to test out a shape or size for fit before you produce a more advanced prototype.

2. Customization of Products
This is what eBay has jumped into with eBay Exact. They allow you to order customized phone cases. Keep in mind, however, even the best printers will produce a product with layers 100 microns high–and high vertical resolutions such as that will cost you time. This means the products you get will have noticeable grooves around the curves.

3. Promotional Materials
We’ve already seen companies use 3D printing to create personalized Pez-dispensers and web apps designed to create customized funny glasses. Whether it’s a model of your company mascot or releasing a file allowing consumers to print a prototype, the possibilities for promotional items are quite limitless, and pulling off a well-executed 3D printing publicity stunt could represent your company and technologically-savvy and easily land you a post on any of the big tech blogs.

4. Useful Items Around the Office
One clever use for a 3D printer I’ve seen is to replace those pesky plastic buckles that often break on backpacks. Of course, it’s unlikely your business would need those but perhaps they could utilize customized business card holders, cord management systems, phone stands, or replacement lens caps. This probably shouldn’t be your business’s only reason for getting a 3D printer, but it is a nice side perk if you have one.

What you will need

Two things:

  • Access to a 3D Printing Services or a 3D Printer
  • 3D-modeling software

3D Printing Services 
If you merely want to dip your toes in 3D printing or produce a small amount of products, it is probably not worth paying for a 3D printer right away. There are many companies out there which offer different kinds of services related to 3D printing. Unless you have a 3D printing service nearby (check your local library), you will need to go online. Some sites do not allow you to upload your own design but rather just customize pre-existing designs (similar to eBay Exact). Here are four examples that DO allow you to upload: 

3D Printers 
There are a lot of brands and models, so be sure you do your research. Just like 2D printers, prices can be misleading, therefore take into consideration the price of the plastic cartridges the printer accepts. Some other things to consider are the maximum build size, the type of plastic, and minimum layer size, as well as the traditional factors such as ease-of-use and brand reputation. 

3D Modeling Software 
There are two types of software needed to create customized 3D prints. The first is a 3D modeling program. There are many free options for this, such as Autodesk 123D. More advanced, paid options also exist (see next section). These applications allow you to create and modify models from scratch. For a list of some programs in this group, check out this directory. 

These 3D modeling applications, however, do not produce models that are print ready. 3D models designed using 3D modeling programs need to be converted to be printed. These applications allow you to scale the object’s size, pick the vertical resolution, and choose the fill settings of your object. This second type of software you need should come with your printer, as the software is often specialized for the printer.

Courses we offer

While free 3D modeling programs like Autodesk 123D are easy-to-use and are getting better everyday, they may not be adequate for your professional needs. OpenSesame offers courses in several 3D modeling programs:

Autodesk AutoCAD
The industry standard for 3D design, Autodesk AutoCAD is used in many fields, such as engineering and architecture. Atomic Learning offers a course on AutoCAD 2013, and courses for the previous versions of AutoCAD can be found in search.  

Lightwave 3D
Another 3D modeling program which can create both static and dynamic images. A bit easier to turn into a 3D print than Maya, Learn3DSoftware offers a series of courses on the latest version and previous versions can be found through search.

ZBrush
Learn3DSoftware offers 250 courses on ZBrush. ZBrush is a tool that allows for digital sculpting and can be combined with other programs to produce amazing 3D models.

If you are serious about 3D printers and need to know more, I recommended Tested’s 30-minute introduction video. There are infinite possibilities 3D printing offers. Do have a interesting use case you’ve seen? Share in the comments!

Image Credit: Keith Kissel via Flickr

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Productivity Wednesday: Host a Digital Detox Hour https://www.opensesame.com/site/blog/productivity-wednesday-host-digital-detox-hour-1/ https://www.opensesame.com/site/blog/productivity-wednesday-host-digital-detox-hour-1/#respond Wed, 24 Jul 2013 18:07:01 +0000 /site/?p=2192 A lot has been written about taking a sabbatical from technology, but how practical is it when implementing it at work? There is a constant need to connect with the rest of the world. We are the most digitally connected generation to date, yet lack social skills when it comes to interacting with people face-to-face.... Read more »

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A lot has been written about taking a sabbatical from technology, but how practical is it when implementing it at work? There is a constant need to connect with the rest of the world. We are the most digitally connected generation to date, yet lack social skills when it comes to interacting with people face-to-face. A digital detoxification process can help reduce the psychological and physical impact technology has on us.

Being a small business or a startup, it is challenging to provide a productive and stress-free work environment for your employees. For this week’s Productivity Wednesday, we have some simple tips to organize and conduct a technology detox hour at work. Hosting a digital detox hour will give you an opportunity to connect with fellow employees, and ultimately increase productivity work.

Schedule time every week

Planning is the key to a successful digital detox. Schedule a time and place every week, preferably during or after lunch, when everyone can meet. Make sure employees attend the event with no cell phones, laptops, tablets or other gadgets.

Engage in Conversation

We overuse technology for communication to the point we atrophy our face-to-face communication skills. As a result, we spend less time with people, experience more stress, and feel less connected to our peers. Gallup recently conducted a study on employee engagement in the U.S. and found engagement has a greater impact on performance than corporate policies and perks. High employee engagement results in higher productivity, profitability and customer ratings. 

During the digital detox hour, encourage employees to get to know each other–what motivates them, what are their hobbies, etc. Many startups are using company outings as an opportunity to get to know their staff better and improve team dynamics.

Start a Book Club

A digital detox hour is a perfect time to conduct company book club . Each week assign a chapter and host a short discussion. This will be a great way to engage your employees, and can lead to indirect professional development. To get starter, check out some suggestions for interesting reads.

Take a Breather

Many organizations practice yoga and meditation to help employees calm down, refresh and focus on their job. General Mills, a Fortune 200, multinational company, has slowly started transforming its culture. Each building in the Minnesota campus includes yoga rooms and equipment, with employees practicing yoga, meditation and mindfulness at the workplace every week.

You don’t have to have an expert teach you–you start simply by participating in deep breathing exercises. Practice half sun salutations together as a group during the digital detox hour, or try these stretches to relax your muscles and freshen up at your desk.

Encourage Power Naps

A growing number of companies are recognizing the benefits of power naps. Researchers at NASA found that a 30-minute power nap increased cognitive faculties by approximately 40%. British Airways, Nike, Pizza Hut and Google offer reclining chairs and “renewal rooms”. Create a space where employees can catch a snooze, freshen up and increase productivity.

Erma Bombeck, American humorist once said, “A brain is a lot like a computer. It will only take so many facts, and then it will go overload and blow up.” So give yourself and your employees a break, bring back the real connection with people and create a productive and creative workspace.

Image Credit: Lauren Silverman via Flickr

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Free eBook: 5 eLearning Myths and How to Avoid Them https://www.opensesame.com/site/blog/5-elearning-myths-and-how-avoid-them-4/ https://www.opensesame.com/site/blog/5-elearning-myths-and-how-avoid-them-4/#respond Mon, 22 Jul 2013 23:45:49 +0000 /site/?p=2193 You’ve heard about elearning. Perhaps you’ve even considered pursuing online training as an option for your business. Yet each time you bring up elearning to a colleague or your boss, they respond with “It won’t fit with our current training program”, “It’s too expensive” or “Who wants to watch boring PowerPoints?”. These elearning myths are... Read more »

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You’ve heard about elearning. Perhaps you’ve even considered pursuing online training as an option for your business. Yet each time you bring up elearning to a colleague or your boss, they respond with “It won’t fit with our current training program”, “It’s too expensive” or “Who wants to watch boring PowerPoints?”.

These elearning myths are holding your company, and consequently your employees, back from valuable training opportunities. Significant advances in eLearning technology over the past few years not only have made building courses simple and cost-effective, but also resulted in an increase of quality off-the-shelf online training courses available for purchase.

Our free ebook, ‘5 eLearning Myths and How to Avoid Them‘, debunks the five most common elearning myths from “eLearning is boring” to the perceived expense and time-commitment involved with creating courses. Each chapter covers the reality of each elearning myth, as well as shares tips on how to avoid your company falling victim to these myths.

Download your free copy of ‘5 eLearning Myths and How to Avoid Them” and start building an engaging, cost-effective elearning program for your company.

 

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5 Subjects to Broaden your Employee Training Program https://www.opensesame.com/site/blog/5-subjects-broaden-your-employee-training-program/ https://www.opensesame.com/site/blog/5-subjects-broaden-your-employee-training-program/#respond Mon, 22 Jul 2013 18:34:04 +0000 /site/?p=2194 You’ve gone through the motions. You’ve met your compliance training requirements. Should you stop there? Great managers are always looking for new and meaningful ways to supplement training with relevant issues. From going “green” to securing sensitive information, new, important issues are arising every day as the workplace evolves. Supplemental training can align employees with... Read more »

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You’ve gone through the motions. You’ve met your compliance training requirements. Should you stop there? Great managers are always looking for new and meaningful ways to supplement training with relevant issues. From going “green” to securing sensitive information, new, important issues are arising every day as the workplace evolves.

Supplemental training can align employees with company values, enrich personal and professional development, and help employees adapt to the global business environment. Here are five continuing education areas to consider implementing in your training program: 

1. Sustainability

Everywhere you turn, people are becoming more aware of the environment, and sustainable practices are becoming prevalent in many company cultures. What does this mean for your business? What are some ways to be more “green” and sustainable? Including sustainability in your training program is a great way to promote “green” conscious behavior in your employees and preserve the environment. Chances are, your employees will appreciate the proactive gesture.

Courses to consider:

2. Cross-cultural Awareness 

With the increasing globalization and interconnectedness of the business world, you and your employees will spend at least some time interacting with an organization or individual from a different country. While it may seem as if business is business regardless of location, a training brush-up on how to interact with other cultures can go a long way in nurturing and sustaining cross-cultural business connections. Cross-cultural awareness training is quickly becoming a must for businesses.

Courses to consider:

3. Professional Development

Personal and professional development training for your employees is the gift that keeps on giving. Employees that are happy, motivated, and inspired are generally more productive and innovative in their jobs. Sometimes all it takes is a little encouragement and positive reinforcement to enrich your employees’ work experience. Providing personal and professional development training empowers your employees to be proactive in their careers, focused in their efforts, and driven to institute change and improvement in all facets of life.

Courses to consider:
Taking Charge of Your Life
Becoming a Force for Positive Change
Achieve Your Goals Amid Day-to-Day Demands

4. Ethics

While large companies often have published and monitored ethical compliance standards to adhere to, there is significant gray-area surrounding what is required of small- to medium-sized enterprises. Implementing ethics training not only instills positive, legal values into your employees but it can also help reduce your company’s accountability if a lawsuit is brought against an employee.

Courses to consider:
The Impact of Ethics in the Workplace
Business Ethics Advanced
The Law: Compliance Basics

5. Online Security Awareness

With the prominence of the Internet in the business world today, security breaches and information leaks are a constant threat. Even if you have a security strategy and IT management in place, it is important for employees to understand the implications of the unsecured use of company and personal resources online. The best security policies and controls are essentially useless if employees don’t follow them or are “tricked” into violating them. 

Courses to consider:

Training should be viewed as an investment in your employees, not merely a requirement to be filled. By providing your employees with a wealth of relevant resources, you can enrich their work experience and engage them in new ways to foster and grow your business.

Image Credit: Bud via Flickr

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Friday News Roundup: Going Back to the Future of HR, Preparing for Affordable Care Act, and More https://www.opensesame.com/site/blog/friday-news-roundup-going-back-future-hr-preparing-affordable-care-act-and-more/ https://www.opensesame.com/site/blog/friday-news-roundup-going-back-future-hr-preparing-affordable-care-act-and-more/#respond Fri, 19 Jul 2013 17:55:53 +0000 /site/?p=2195 Here at OpenSesame we’ve been reviewing top HR blogs, looking for the most interesting content to share with our readers. This week we discovered HR needs a revamp, tattoos still matter, and more. HR of the Future: Looking back on predictions from 1997 While Carol Anderson was cleaning out her office, she found an article... Read more »

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Here at OpenSesame we’ve been reviewing top HR blogs, looking for the most interesting content to share with our readers. This week we discovered HR needs a revamp, tattoos still matter, and more.

HR of the Future: Looking back on predictions from 1997
While Carol Anderson was cleaning out her office, she found an article from 1997 about the future of HR. What’s changed in HR in these 16 years? The sad truth may be, not much. How can HR reinvent itself to be more effective?

Would You Hire Someone With a Visible Tattoo?
Are tattoos still a workplace taboo? See the results of more than 560 votes from a poll on HR Bartender this week. Tattoos are still contentious in the workplace, but given that 40% of adults have them, they may be becoming more acceptable.

5 Things Small Business Owners Should Do to Prepare for the Affordable Care Act
This article covers exactly what the Affordable Care Act means for small business. Determine your eligibility for Health Care Reform and how to deal with related technicalities!

Hardest Jobs to Fill
A new survey from CareerBuilders shows even though jobs are opening up, they aren’t necessarily being filled. Ironically, 35 percent of hiring managers have positions that have been open for 12 weeks or more.

Image Credit: renatodantasc via Flickr

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Lessons from GlaxoSmithKline: Understanding the Foreign Corrupt Practices Act https://www.opensesame.com/site/blog/lessons-glaxosmithkline-understanding-foreign-corrupt-practices-act/ https://www.opensesame.com/site/blog/lessons-glaxosmithkline-understanding-foreign-corrupt-practices-act/#respond Thu, 18 Jul 2013 21:01:03 +0000 /site/?p=2196 As the pharmaceutical market in Asia Pacific countries becomes increasingly competitive, it appears many companies are resorting to bribery and payoffs to maintain a foothold in the region. This week China announced it is expanding a corruption investigation of pharmaceutical company GlaxoSmithKline, to include at least four other multinational drugmakers. In this particular case, police... Read more »

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As the pharmaceutical market in Asia Pacific countries becomes increasingly competitive, it appears many companies are resorting to bribery and payoffs to maintain a foothold in the region. This week China announced it is expanding a corruption investigation of pharmaceutical company GlaxoSmithKline, to include at least four other multinational drugmakers.

In this particular case, police investigations discovered pharmaceutical companies hired travel agencies to fabricate conferences for employees to attend, then funneled the money to bribe doctors into prescribing their company’s medications. Under FCPA, both the pharmaceutical companies named and more than 700 travel agencies involved face criminal charges and heavy fines.

What is the Foreign Corrupt Practices Act?

The Foreign Corrupt Practices Act (FCPA) was established in 1977 to discourage bribery by U.S. citizens and companies of foreign officials for the purpose of obtaining or retaining business. FCPA was amended in 1998 to include foreign companies or individuals who encourage corrupt payments to take place in the U.S.

Enforcement of FCPA falls under the jurisdiction of the Securities and Exchange Commission (SEC), with varying penalties based on being charged as an individual or as an entity. These penalties range from civil penalties of $10,000 to a criminal fine of up to $2 million. However, the criminal fine may increase to twice the gain or loss resulting from corrupt payment. For example, in 2012, Indianapolis-based pharmaceutical company Eli Lilly and Company was charged with improper payments to government officials in Russia, Brazil, China, and Poland, resulting in more than $29 million in fines. 

How you can protect your company 

The rise of globalization means more and more companies are entering foreign markets each year, potentially unaware of the laws surrounding travel, gifts, gratuities and even charitable contributions. If your company is exploring or currently participating in overseas markets, it is important to take the following three steps to ensure compliance under the Foreign Corrupt Practices Act.

1. Know the Law

We’ve covered the basics of FCPA here, but the nuiasances of the law can be confusing. If ever in doubt, consult with legal counsel. Common violation areas include: accounting, loans, chariatable contributions, entertainment, travel, gifts, petty cash and fees. Additionally, include third-party business partners, vendors or consultants in the compliance process and make sure they are aware of FCPA regulations, as well as any laws enforced by regulatory agencies in their home country.

2. Establish Oversight

Understanding FCPA is only the first step to ensuring compliance–there must be demonstrated support for compliance from the top down. Management should be transparent in their compliance efforts and lead by example. Furthermore, the Board of Directors should be tasked with establishing and maintaining a system of internal checks, and evaluate that system periodically. A good first step is to perform a risk assessment of the company, exploring where business is done and with whom. 

3. Train Employees

Performing a risk assessment will help determine the areas of your business that are most vulnerable to compliance violations and where you should target an employee training program. OpenSesame provides a number of FCPA compliance elearning courses that can be distributed to employees remotely and accessed via our site or through your company’s learning management system. While training will provide employees with an understanding of regulations, your system must allow for employees to be able to report suspected violations and receive feedback quickly. Conduct periodic reviews to determine the effectiveness of your reporting process and whether additional training is necessary.  

FCPA shouldn’t prevent you from expanding operations internationally. Training yourself and your employees on the regulations, as well as encouraging open dialogue around real situations is often enough to avoid compliance violations and successfully conduct business in foreign countries.

Image Credit: Images of Money via Flickr

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7 Mac Apps to Boost Productivity https://www.opensesame.com/site/blog/7-mac-apps-boost-productivity/ https://www.opensesame.com/site/blog/7-mac-apps-boost-productivity/#respond Wed, 17 Jul 2013 17:17:54 +0000 /site/?p=2197 It’s Productivity Wednesday! Looking to boost your productivity? We’ve put together a list of Mac apps that assist in keeping you focused and on task such as tools that block time-wasting websites, modify the color of the screen depending on the time of day, access files in just a couple key presses, and more. Almost... Read more »

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It’s Productivity Wednesday! Looking to boost your productivity? We’ve put together a list of Mac apps that assist in keeping you focused and on task such as tools that block time-wasting websites, modify the color of the screen depending on the time of day, access files in just a couple key presses, and more. Almost all of the applications included on the list are free, with the few paid applications priced at $5 or less. The apps in this list were chosen for their ease-of-use and intuitiveness. Combine these tools with a little efficiency training and you’ll be a productivity pro in no time!

SelfControl

SelfControl is a powerful website-blocker for the procrastinator struggling to stay off the Internet. It allows users to set up a blacklist of sites they want to stay off of (such as Facebook or Twitter), as well as a set time period to stay off of the sites. Once enabled, it’s impossible to undo until the timer runs out. The app has no option to re-enable websites, quitting or deleting the application won’t help, and neither does restarting your computer. For those serious about keeping away distractions, this app is for you. Now if only it worked for the snacks in the fridge!

Alfred

The winner of several App competitions in 2011, Alfred is an easy-to-use, hypercharged search tool that will change the way you use your Mac. Pressing a hotkey, such as Command+Space, brings up a search box which allows you to enter, in plain English, phrases Alfred will answer to. For example, typing in “Google OpenSesame” will open a Google search or typing “define synergy” will bring up the dictionary and so on. Alfred also has extremely flexible and customizable preferences, allowing you to create custom commands to ensure everything you need is just a few keystrokes away.

Price: Free; Be sure to download from Alfredapp.com, as the Mac App Store version is an old version. 

Found

Found is a similar, but complementary tool to Alfred, allowing users to quickly find and access files in the cloud and on your computer. Whereas Alfred is great for navigating your own computer, Found accesses Internet databases Alfred doesn’t have access to. Pressing a hotkey will open up a search box which allows you to look for files on Dropbox, SkyDrive, Evernote, Gmail and Google Drive accounts, as well as your Mac. It also offers a preview of the file before opening.

Price: Free

Isolator

Isolator blurs background windows, allowing users to focus on the foremost screen. It’s a simple application that sits on your menubar and can be enabled and disabled by clicking on the icon or using a hotkey (Shift+Command+I). This application also has lots of preferences so users can customize the display settings for the background. 

Price: Free

BetterSnapTool

BetterSnapTool allows for easy window management, similar to what is available on Windows machines. The application is activated when users drag a window to a side of the screen. For example, dragging a window to the top of the screen will expand the window to fill the whole desktop. Dragging a window to the sides of the desktop will have the window take up that half of the screen, allowing for quick set-up of side-to-side windows. Moving the window from these positions restores the window to its previous size. BetterSnapTool also has extensive preference options, including custom window sizes and hotkeys.

Price: $2.00

PopClip

Drawing inspiration from the copy and paste method in iOS, PopClip creates a small pop-up whenever text is highlighted that gives users quick access to several different kinds of actions. With PopClip, you can copy and paste without having to right click, define words in an instant, clip to Evernote, search online, translate and more. There are also many extensions available that can be downloaded from their website.

Price: $5.00

Unclutter

Unclutter is a multifaceted tool that makes use of a unused space on your computer. Activated by moving your mouse to the top of the screen and scrolling down, the normally-hidden Unclutter allows you to manage your clipboard, take notes, and store temporary files. In the clipboard module, Unclutter automatically stores the most recent item in your clipboard for viewing and editing. The file module allows you to drag files into a space to store temporarily for access and movement. This eliminates the need to drag files between windows. The file module is also a great place to put temporary files that often clutter our Desktops. Finally, UnClutter includes a simple note-taking app, which can be used to take short notes for anything you are working on. Any of the modules can be dragged out of Unclutter and displayed as a seperate window.

Price: $5.00

All of these applications are great for any Mac user who wants to improve the way they interact with their computer. Although they make a big difference to your computing experience, they are designed to be clean and out-of-the-way. Try them out and let us know what you think! Have a favorite tool of your own? Share with us in the comments!

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5 Ways Crowdfunding is Changing How We Raise Money https://www.opensesame.com/site/blog/5-ways-crowdfunding-changing-how-we-raise-money/ https://www.opensesame.com/site/blog/5-ways-crowdfunding-changing-how-we-raise-money/#respond Tue, 16 Jul 2013 00:52:52 +0000 /site/?p=2198 In 2012, crowdfunding platforms raised more than $2.7 billion and successfully funded more 1 million campaigns. With projected industry volume of $5.1 billion in 2013, the stage is set for explosive growth in this infant industry. What influence has crowdfunding had on our society and how will it continue to change society? Far from the... Read more »

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In 2012, crowdfunding platforms raised more than $2.7 billion and successfully funded more 1 million campaigns. With projected industry volume of $5.1 billion in 2013, the stage is set for explosive growth in this infant industry.

What influence has crowdfunding had on our society and how will it continue to change society? Far from the raw numbers and statistics, the heart of crowdfunding lies in the hands of the individual, whose contributions inspire innovation, support, and growth.

Crowdfunding benefits society in a number of ways, from funding new business ventures to simply helping other people pursue an idea. Here’s a list of five ways crowdfunding is changing how society raises money:

1. Encouraging Innovation

The most profound benefit of crowdfunding to society are the endless possibilities that exist due to the ease of matching donors and recipients. From small business startups all the way to scientific endeavors, it has never been more efficient to raise money to pursue an idea. For example, Planetary Resource completely crowdfunded the ambitious ARKYD project, which aims to put the first publicly accessible telescope in space with the ability to take pictures and display an image of yourself above earth.

2. Flattening Education

Crowdfunding has enormous potential to redefine education in a time when school and community budgets are tight. Teachers can raise money for class projects and field trips. Parents and other members of a community can contribute funds for projects that enrich and build a positive environment for younger generations. Platforms like Instagrad allow college students to crowdfund their student loans. Other companies like PiggyBackr, aimed directly at teaching kids about fundraising and giving them opportunities, help to raise money for projects, teams, or causes.

3. Sparking Economic growth

The recent passage of the JOBS (Jumpstart Our Business Startups) Act on April 5, 2012 has paved the way for internet crowdfunding, early-stage investment and fundraising for businesses. Now anyone can have access to investing in startups, which signals huge potential for capital movements, business creation, and job opportunities over the next few years as this market picks up.

4. Increasing Philanthropy

Ever have a desire to donate to a meaningful charitable outlet but don’t know where to look? Crowdfunding not only provides a way for donors to access and browse a wide range of causes and charities on crowdfunding sites, it also provides a new funding source for nonprofits. As public funding and endowments dry up, crowdfunding presents a new fundraising medium, one which allows nonprofits a greater opportunity to share their story with videos, personal stories and images.

5. Modernizing the Human Spirit

As humans we are driven to interact and cultivate relationships. When we see someone asking for money for their garageband to make a demo, a single parent family going through a tough transitional time, or a family dog recovering from surgery, we naturally feel a need to connect and contribute to their causes. Crowdfunding sites are simple to use and require very little setup, allowing more individuals to get the word out quickly about their needs. Sometimes even the “impersonal world” of the internet can create positive change.

Almost anywhere you look on the internet new crowdfunding sites are popping up daily, hoping to secure a foothold in this new industry. It has never been easier to find a project to fund or set up an account to fundraise for an idea of your own. Ready to get started using crowdfuding now? Check out our crowdfunding bundle for tips on how to design your campaign and win backers.

What projects have you contributed to and why? Share your stories in the comments!

Image Credit: Rocio Lara on Flickr

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2013 eLearning Industry Trends https://www.opensesame.com/site/blog/2013-elearning-industry-trends/ https://www.opensesame.com/site/blog/2013-elearning-industry-trends/#respond Mon, 15 Jul 2013 16:40:49 +0000 /site/?p=2199 eLearning is an explosive industry, likely to double in size over the next two years. If you are considering elearning as option for your corporate training needs, check out our infographic on industry trends and how OpenSesame is staying ahead of the curve.

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eLearning is an explosive industry, likely to double in size over the next two years. If you are considering elearning as option for your corporate training needs, check out our infographic on industry trends and how OpenSesame is staying ahead of the curve.

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Heat Stress: How to Protect Yourself Work and At Home https://www.opensesame.com/site/blog/heat-stress-how-protect-yourself-work-and-home/ https://www.opensesame.com/site/blog/heat-stress-how-protect-yourself-work-and-home/#respond Fri, 12 Jul 2013 18:01:29 +0000 /site/?p=2200 Summer is here! Time to grab your bathing suit and hit the beach, plant some seeds in the garden, or perhaps tackle that big summer project. And while the rising temperatures and sunny days encourage us to stay outside, soaking up every ray, it’s important to remember too much of a good thing can lead... Read more »

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Summer is here! Time to grab your bathing suit and hit the beach, plant some seeds in the garden, or perhaps tackle that big summer project. And while the rising temperatures and sunny days encourage us to stay outside, soaking up every ray, it’s important to remember too much of a good thing can lead to trouble.

What is heat stress?

Heat stress occurs when an individual’s core body temperature reaches a temperature above 100.4 degrees fahrenheit. Heat stress can affect anyone, no matter age, gender, or body type.

Causes of heat stress

Common causes of heat stress are high temperatures and humidity, strenuous physical activity, direct contact with hot objects, proximity to radiant heat sources, and working in enclosed areas. Additionally, since the body relies on sweat and blood circulation to cool down, dehydration is a major cause behind the severity of heat stress. Common signs of dehydration include dizziness, thirst and dark yellow urine.

Factors affecting heat stress

Age: Elderly individuals and infants are more susceptible to heat stress as a result of reduced ability to handle heavy sun exposure.

Weight: Being overweight can increase the amount a person sweats, resulting in a higher chance of becoming dehydrated quickly. On the flip side, a low body fat percentage improves circulation and therefore provides better circulation for releasing heat.

Prevention 

Preventing heat stress is as simple as taking the time to listen to your body and thinking ahead. The best clothes to wear while working in the sun are loose, light fabric clothes that allow for sweat circulation. Stay hydrated and take breaks frequently to make sure you are getting out of direct sunlight. If you plan on working outside or will be around others who work outside for extended period of time, take a heat stress first aid course.

While the sun can be a blessing, it’s smart to know how to protect yourself from it. So go out and build that deck or plant your garden…just make sure the lemonade is handy.

Image Credit: camerabee on Flickr

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Micro-Video Platforms: Vine vs. Instagram https://www.opensesame.com/site/blog/micro-video-platforms-vine-vs-instagram/ https://www.opensesame.com/site/blog/micro-video-platforms-vine-vs-instagram/#respond Thu, 11 Jul 2013 17:40:15 +0000 /site/?p=2201 Instagram recently equipped its users with the ability to share 15-second video clips on its photo sharing platform. This launch made many wonder about the fate of the app Vine, which became available to Android users in early June. The day after Instagram video launched, Vine shares on Twitter decreased over 50 percent, to 1.35... Read more »

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Instagram recently equipped its users with the ability to share 15-second video clips on its photo sharing platform. This launch made many wonder about the fate of the app Vine, which became available to Android users in early June. The day after Instagram video launched, Vine shares on Twitter decreased over 50 percent, to 1.35 million. Addtionally, downloads of the Vine app have slowed significantly over the past month.

We’ve gathered the strengths and weaknesses of each app to help in your decision…Vine or Instagram?

Length

Instagram videos are 15-seconds, more than double the length of Vine videos (6.5-seconds). The length is significant not only for ease of use, but because 15-seconds is the average length of a commercial. Although previously recorded videos cannot be uploaded to Instagram, it will be interesting to see how companies use this extended length in the future.

Features

Vines are known for their signature loops as the video continues to play after the first run through. Instagram videos do not loop. Unlike Vines, which display right in your Twitter stream, Instagram Videos appear as links. However on Facebook, Instagram videos and pictures display right in your newsfeed and Vines will display as links. Instagram videos can be customized with 13 different filter options. These filters are not the same as Instagram’s photo filters with which most users are familiar, as these are specifically for video. Vines cannot be customized with filters and it does not look like this feature will be coming to Vine anytime soon.

Editing

Instagram videos included several editing features. One such option is a cinema feature that stabilizes shaky video. Though this software may sacrifice image quality, the “damage” can likely be hidden with one of the filters. Another editing feature is the ability to delete the last clip in a series. Only the most recent clip can be deleted however; you cannot remove the second clip in a series without first deleting the third and fourth clip you have filmed. Vine lacks editing capabilities entirely.

Commonalities

Both apps allow you to switch between the front-facing and rear-facing cameras while shooting, and allow you to save the video to your phone. Although Vine has geotagging capabilities, Instagram boasts a photo map so that you can view other user’s photos and videos by location. Auto-sound is present in both apps, though neither app provides the option to mute videos while browsing on mobile. However, if your phone is on silent, sound will not play in either app. Additionally, Instagram videos recently became embeddable which means that the video can be inserted into the code of your website and will play right on your webpage. Vines also have this capability.

Potential Future Features

Currently, neither app gives you the ability to import videos or to create drafts. Vine has announced it is working on feature that will allow users to create and save drafts before sharing them. Additionally, Vine recently added “re-vining” as a feature. Similar to retweeting, vine videos can now be shared and seen in your follower’s feed.

Which will you choose?

Both platforms are widely popular, Vine had 13 million users before it launched for Android and Instagram had more than 130 million users when it launched its video capabilities. Although the differences between these two numbers is striking, this does not spell the death of Vine. There is still a large user base on Vine and time-constraints do allow for more creativity. That said, the success of Vine and the entrance of Instagram into the micro-video space signals the beginning of a what is sure to be a competitive field.

Which app will you integrate into your social media marketing and how? Please share with us in the comments below.

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Tools to Enhance Your Online Presence and Increase Your Reach https://www.opensesame.com/site/blog/tools-enhance-your-online-presence-and-increase-your-reach/ https://www.opensesame.com/site/blog/tools-enhance-your-online-presence-and-increase-your-reach/#respond Wed, 10 Jul 2013 20:40:35 +0000 /site/?p=2202 Have you created accounts on Facebook, Twitter, Pinterest, Instagram, LinkedIn, Vine, Tumblr, Snapchat, and other social networks? Whether you want to find the best way to keep your networks organized or are looking for ways to enhance your online presence, there are many tools out there to help. These tools will help you get serious... Read more »

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Have you created accounts on Facebook, Twitter, Pinterest, Instagram, LinkedIn, Vine, Tumblr, Snapchat, and other social networks? Whether you want to find the best way to keep your networks organized or are looking for ways to enhance your online presence, there are many tools out there to help.

These tools will help you get serious about social media and take your presence and experience to the next level, both personally and professionally.

Vizify

Graphical Bios. Stunning. Simple. This new tool shows your biographical information in a series of fun and interactive infographics. Link up your social networks, and Visify combines info from each into one cohesive profile. Adding photos, quotes, network stats–such as what you talk about most on Twitter–is easy. Insert your Visify URL in your email signature and other networks to showcase yourself in an engaging way. 

Price: Free! 

HootSuite

Social Media Management. With more than 6 million users, HootSuite is popular site for social media management for both businesses and individuals. Combine social networks into an easy-to-navigate dashboard and schedule your activity on each network. You can also use analytics to see the success of your social media outreach and campaigns. Free mobile app available for Apple and Android. 

Price: Free version available. Pro version starts at $8.99/month and comes with a 30-day free trial. An enterprise version is available for businesses for which you can request a demo

Klout

The Standard for Influence. This social media integration tool audits your networks and provides an online “influence” score from 0-100. The higher your score, the more important and influential you are on the web. Klout displays what you’re doing on social media and who is interacting with your posts. As your score increases, you earn “perks” from brands including Sony and Chevrolet. Free mobile app available for Apple and Android.

Price: Free!

bitly

<3 Your Bitmarks. Sharing links just got easier. bitly is a great tool for those who want to share links without an absurdly long URL. This tool shortens URLs into easy to share “bitmarks,” which are much easier to use on sites limiting your characters, such as Twitter. bitly keeps track of traffic to your link–how many clicks over time, geographic distribution of clicks and where the link was shared. Free mobile app available for Apple.

Price: Free for personal users. Enterprise pricing is available.

Buffer

A Smarter Way to Share. Want to share content at different times throughout the day, but never remember to post? This tool discerns the highest engagement periods across your networks then distributes content at those optimal times to your networks. It’s an easy way to schedule content and stay active on social media all day, even when you’re working on other projects. Free mobile app available for Apple and Android.

Price: Free to sign up. Full functionality is $10/month. Enterprise pricing is available.

mention

Be in the know, anywhere, anytime. With this tool, you are able to create alerts for yourself or company/brand to be informed in real-time when you’re mentioned on the web. You can flag priority mentions from important sources and build filters to ensure only mentions of the “real you” send alerts. Metrics of your mentions are available for analysis. Free mobile app available for Apple and Android.

Price: Plans available include a basic free version, Lite for $6.99/month, Pro for $19.99/month, and enterprise for $64.99/user/month.

You’ve setup the sites, now it’s time to take your social media networks to the next level. Frequent monitoring and tracking programs can increase your impact, as well as decrease your overall workload. Do you have any other favorite social media tools? Share them in the comments!

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6 Courses To Transform Hobbies Into Marketable Skills https://www.opensesame.com/site/blog/6-courses-transform-hobbies-marketable-skills/ https://www.opensesame.com/site/blog/6-courses-transform-hobbies-marketable-skills/#respond Tue, 09 Jul 2013 20:16:11 +0000 /site/?p=2203 35% of 38,000 employers report having difficulty in filling positions due to lack of talent, according to a 2013 survey by Manpower Group. One in four employers globally report the lack of experience as a major factor in talent shortage in the market. In this market scenario, it is important to keep your skills updated... Read more »

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35% of 38,000 employers report having difficulty in filling positions due to lack of talent, according to a 2013 survey by Manpower Group. One in four employers globally report the lack of experience as a major factor in talent shortage in the market.

In this market scenario, it is important to keep your skills updated to be attractive to employers. Sound overwhelming? You may already be acquiring these skills without realizing it. Perhaps you’re a photography buff, enjoy updating your personal website or haggle with vendors at the local farmer’s market. We’ll show you how to hone these everyday activities into marketable skills.

Digital SLR Photography for Dummies

Have a high-quality camera but don’t know how to use it effectively? The Digital SLR Photography for Dummies Course will teach you to take great pictures and increase your basic understanding of photography. Shoot great photos of your friends and family while practicing a necessary skill for a career in journalism, advertising, design or professional photography.

Photoshop Elements 10

The Photoshop Elements 10 course takes you through the basics of using Photoshop Elements: tools, layers, selections and combining photos. With this course you can create digital scrapbooks with animation, music and graphics as mementos. Plus, if you are looking to find work in a marketing, design or public relations firm, learning to use Adobe Photoshop will be an added bonus.

Web Design 

Web designing is very useful if you have your own blog or website. Making your website user friendly, easy to read and pleasant to the eye will help drive traffic but also teach you the basics of user experience design (UX). The HTML and CSS for Beginners course will take you through the basics of web design giving you an understanding of how websites are constructed and a control over your designs.

Successful Negotiations

A successful negotiation requires strategy. Negotiations occur everyday in every workplace, so being a skilled negotiator is a plus one on your resume. The 5 Rules for Successful Negotiation course will help you hone your negotiation skills and give you more confidence in your abilities to carry out a negotiation. In the meantime, hone your negotiation skills at home in conversations with your kids, partner, roommate or when purchasing goods.

Creative Business Writing

Whether you are writing business proposals, copy material, articles for the web or office newsletter, the Creative Business writing course will show you practical examples and guides to write attention grabbing and traffic building content. Start by creating a personal blog to share your opinions and ideas on current events. Not only does this help develop your personal brand, but writing skills are applicable in many professions: journalists, marketers, entrepreneurs, grant writers, etc.

Android App Development for Beginners

In the Android App Development for Beginners tutorial you teach you how to develop an application using the App Inventor Software, without having to learn a programming language. Start simple by building an app to plan your next party or manage your family’s schedule. Learning to build mobile apps is not only a great resume builder, but can help make your own life more efficient. 

Building your professional resume is a lot easier when you’re doing what you love. What other everyday skills do you think qualify as professional development?

Image Credit: epSos.de on Flickr

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3 Tips to Planning Creative and Productive Meetings https://www.opensesame.com/site/blog/3-tips-planning-creative-and-productive-meetings/ https://www.opensesame.com/site/blog/3-tips-planning-creative-and-productive-meetings/#respond Mon, 08 Jul 2013 16:14:00 +0000 /site/?p=2204 Many times after a lengthy meeting, participants are left exhausted, unclear on objectives, and feeling the meeting wasn’t effective at all. In some unfortunate cases, the meeting may have even been used as a way to bureaucratically postpone a decision that needed to be made. It’s time to throw all you know about meeting planning... Read more »

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Many times after a lengthy meeting, participants are left exhausted, unclear on objectives, and feeling the meeting wasn’t effective at all. In some unfortunate cases, the meeting may have even been used as a way to bureaucratically postpone a decision that needed to be made.

It’s time to throw all you know about meeting planning out the window and consider some game-changing ways to approach these necessary gatherings. Effective meetings are decisive, revitalize team objectives, inspire innovation and new ideas, as well as increase collaboration and connection between team members.

Here are 3 tips to revamp your meeting strategy:

1. Gamestorm

A fresh and light-hearted way to engage team members while accomplishing meeting objectives, gamestorming (a cross between playing games and brainstorming) is being adapted by businesses looking for innovation and results from their teams. If you have important tasks or decisions at hand, gamestorming is a sure-fire way to host more effective meetings, instead of wasting time on uninspired and bland traditional brainstorming meetings. For example:

  • Have team members write initiatives and the accompanying pros and cons on sticky notes. Then force them to prioritize the sticky notes in a collective list.
  • Team members draw 6-8 sketches of concept ideas from a set of specified goals.

Check out this robust and growing list of game options for ideas. Whichever way you choose to play, you can bet that your team members will appreciate the refreshing approach and the interactions that result.

2. Follow the Modern Meeting Standard

Plan meetings to be “purposeful, intense, and short” in order to get the most out of your time and effort as a team. The Modern Meeting Standard is a framework developed by Al Pittampalli, a former IT advisor at Ernst and Young, who has consulted with the likes of Google and numerous other Fortune 1000 companies to emphasize his modern meeting philosophy.

Whether planning or attending a meeting, focus on the following:

  • Decision-making: Enter the meeting with a decision already made. This way your team can analyze and discuss the implications of the decision or propose alternatives.
  • Commitment: Commit to your action plan and make sure your team members are on board. Assign and coordinate tasks to your team members and hold them accountable.
  • Punctuality: Starting on time is a must. Showing up late wastes time and interrupts the flow of a meeting.
  • Preparedness: Team members should be expected to be up to speed and knowledgeable on the information at hand–meaning they have already read and seen the relevant data. If not, they should not attend.

3. De-institutionalize the meeting

As Pittampalli jokes, when the media has a slow news day they end up covering stories that may leave you scratching your head as to whether the story constitutes news. Team members may feel the same about your meetings, as if they are merely “going through the motions” by attending. When meetings are a repetitive, set part of the work week, they start to lose the innovative and thoughtful motivation for staff to make the most of each meeting.

The solution is to make the meeting less of an institution of corporate bureaucracy and more of a creative outlet. Encourage people to think different and open up the structure. Let those with specific expertise speak, while still respecting that everyone’s opinion should be important, regardless of rank. Stimulating dialogue and interaction helps to quell the expected monotony of a traditional meeting agenda.

Overall, meetings are a valuable and necessary means to collaborate and communicate. Just make sure you do them right. In addition to the tips above, OpenSesame provides plenty of great courses on hosting more effective meetings. Check out the ‘Meeting Master’ bundle or ‘Leading Team Meetings‘. With a creative and fresh approach to collaboration, you will be surprised what you can get from your team. 

Do’s Dont’s
  • Encourage creativity through games
  • Respect everyone’s opinions
  • Come to meeting with a decision
  • Have everyone leave with an action item
  • Have regularly scheduled meetings without a purpose
  • Allow team members to come to meetings unprepared
  • Host meetings to debate an issue
  • State meetings late or allow them to go long

Image Credit: Elitatt on Flickr

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Have a Great July 4th: Grill and Firework Safety Tips https://www.opensesame.com/site/blog/have-great-july-4th-grill-and-firework-safety-tips/ https://www.opensesame.com/site/blog/have-great-july-4th-grill-and-firework-safety-tips/#respond Thu, 04 Jul 2013 23:45:23 +0000 /site/?p=2205 While the Fourth of July may be the perfect time to fire up the grill and set off fireworks, these activities combined with alcohol and unsupervised children can lead result in more than a funny story. More than half of the 11,000 annual grill and firework injuries occur during the first week of July. Use... Read more »

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While the Fourth of July may be the perfect time to fire up the grill and set off fireworks, these activities combined with alcohol and unsupervised children can lead result in more than a funny story. More than half of the 11,000 annual grill and firework injuries occur during the first week of July. Use caution in your celebrations! Protect yourself and have fun with these tips:

3 Tips for Grilling Safely

1. Choose the right location
It may seem common sense, but just in case, be sure never to use a grill inside. When choosing a place for your grill outside, be sure to keep it far enough away from your house, garage, and patio–the optimal distance for your specific grill can be found in its manual. Keep your grill away from trees and other plants. Never place your grill near a walkway or children’s play area.

2. Regularly inspect gas grills
The main problem in gas grills is obstruction of the fuel path. This is usually caused by a buildup of dirt and debris in the tubing. Before lighting up, take apart your grill to ensure gas is flowing correctly. If you notice a problem while grilling, turn off your grill, disconnect it from the fuel, wait until it has cooled, then inspect for melted or blocked parts.

3. Be careful when lighting charcoal grills
Charcoal grills cause far more fires than gas grills. The reason? Lighter fluid. Never add lighter fluid to hot coals; always add it before you light the grill. Adding fluid after the coals are hot can cause flare-ups and singed eyebrows. Always follow the directions on the packaging for best results–and have a fire extinguisher handy.

3 Tips for Lighting Fireworks 

1. Protect your body
Keep yourself at a far enough distance from your fireworks. Handhelds (such as sparklers) should be held as far away from the body as possible. Never place any part of your body over the fuse while lighting a firework. Light fireworks one at a time and quickly move a safe distance away. Don’t carry fireworks in pockets or throw them at others.

2. Keep children away from fireworks
Never allow young children to ignite or play with fireworks. Even sparklers can cause injuries in children, burning close to 2,000 degrees. Even older children and teens should be supervised by an adult when using fireworks.

3. Always keep water on hand
A bucket of water or garden hose is essential to keep nearby when using fireworks. Water is useful both in case of fire and for ensuring used fireworks are safe for disposal. Always soak used fireworks in water before throwing away in order to prevent trash fires. Even if a firework is a dud, soak it before discarding.

 

Image Credit: Aaron Paxson on Flickr

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SilkRoad and OpenSesame Expand Partnership to Include International Courses https://www.opensesame.com/site/blog/silkroad-and-opensesame-expand-partnership-include-international-courses/ https://www.opensesame.com/site/blog/silkroad-and-opensesame-expand-partnership-include-international-courses/#respond Wed, 03 Jul 2013 18:27:10 +0000 /site/?p=2206 SilkRoad, a leading global provider of cloud-based, end-to-end HR Solutions, has chosen OpenSesame to expand its online course offerings abroad. OpenSesame will provide 50 international courses from respected training provider Cegos to support SilkRoad’s award winning learning management system GreenLight in Europe and Asia. “Teaming with OpenSesame has provided our U.S. customers with tremendous flexibility... Read more »

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SilkRoad, a leading global provider of cloud-based, end-to-end HR Solutions, has chosen OpenSesame to expand its online course offerings abroad. OpenSesame will provide 50 international courses from respected training provider Cegos to support SilkRoad’s award winning learning management system GreenLight in Europe and Asia.

“Teaming with OpenSesame has provided our U.S. customers with tremendous flexibility and course selection,” said Chris Lennon, director of product management for SilkRoad. “It was only natural we would look to them to help us to develop our content for additional markets.”

SilkRoad’s partnership with OpenSesame and Cegos allows for localized language courses that help international corporations focus on critical training initiatives to drive business objectives. The addition of the 50-course bundle means Greenlight customers can access a collection of business skills trainings, including many of Cegos’s most popular courses, in a wide variety of languages.

“Nearly 40% of purchases in our marketplace over the last 12 months have come from outside the U.S.,” Josh Blank, OpenSesame’s senior vice president, said. “Partnering with SilkRoad allows both our companies to meet the increasing demand for online training abroad.”

“We are pleased to join with SilkRoad and OpenSesame to expand Greenlight’s presence in Europe and Asia,” said Pascal Debordes, director International Partner Network at Cegos. “There is clearly a growing need for localized, quality content in different regions of the world and the collaboration between our companies ensures courses are delivered seamlessly.”

About SilkRoad
SilkRoad is a leading global provider of end-to-end HR solutions that enable customers to find, attract, develop, and retain the best talent. The award-winning SilkRoad® Life Suite® solution set includes Talent Acquisition, Talent Development, Talent Portal, and HRMS solutions that are easy to deploy, easy to use, and affordable. Powered by social, mobile, analytic, and cloud technology, it’s everything you need in one platform to engage your people and rapidly boost business performance. Visit www.silkroad.com, follow them on Twitter @SilkRoadTweets or call 866-329-3363 (U.S. toll free) or +1-312-574-3700.

About OpenSesame
OpenSesame is the world’s marketplace connecting elearning buyers and sellers. Buyers browse thousands of courses in a wide variety of subjects from workplace safety to business skills, all compatible with any learning management system. For more information, visit https://www.opensesame.com/ or follow @OpenSesame on Twitter.

About Cegos
The Cegos Group, created in 1926, is one of the world leaders in professional training. The expertise of its consultants covers all fields of management and development of skills. In 2011, the Cegos Group achieved turnover of 177 M€ and trained more than 200,000 people in France and internationally. Cegos employs 1,200 people and operates in 50 countries throughout the world. The Cegos off-the-shelf e-learning Catalogue on Business Skills is localized in 16 languages. For more information, visit www.cegos.com or www.elearning-cegos.com

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iOS vs. Android: Which development platform is right for you? https://www.opensesame.com/site/blog/ios-vs-android-which-development-platform-right-you/ https://www.opensesame.com/site/blog/ios-vs-android-which-development-platform-right-you/#respond Tue, 02 Jul 2013 17:30:25 +0000 /site/?p=2207 Thinking of furthering your company’s digital presence? Getting into the mobile application market is a great choice. Developing an application, however, can take months and requires significant capital, so your company may have to prioritize development for one market over another. Phones running on iOS, Apple’s operating system, and Google’s Android make up 95% of... Read more »

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Thinking of furthering your company’s digital presence? Getting into the mobile application market is a great choice. Developing an application, however, can take months and requires significant capital, so your company may have to prioritize development for one market over another. Phones running on iOS, Apple’s operating system, and Google’s Android make up 95% of recent smartphone sales. Can’t decide which to start with? Here are three things to consider: 

1. The goal of your application 

Although very similar applications often populate both stores, depending on your application one platform may be better to develop for than the other.

Show me the money!
If you are trying to make money from purchases of or within your app, iOS is the way to go. Although Android has a higher market share of smartphones and has about the same number of applications, revenue of Apple App Store is more than twice than that of Google Play (the Android store). People on iOS tend to buy more apps and spend more on them.

World domination
Of course, having smartphone users spend money on your app may not be your goal. There are plenty of free applications that get money through advertisements (Facebook) or serve as advertisements themselves (Walgreens). Download metrics show more applications are downloaded from Google Play, suggesting free apps may reach a larger audience on Android than iOS.

2. Who you are trying to reach

Demographics are extremely important, especially if your app is an advertisement for your business or has advertisements in it.

Getting in with the cool crowd
iOS users tend to be younger, richer, and more engaged, which corresponds with the iOS marketplace’s higher revenue. Their engagement is another critical factor to success–applications tend to be downloaded more in the Google Play, but are interacted with less. If you are looking to create an app that benefits from engagement, especially ones that involve social networking and in-app purchases, you may find more success in iOS than Android.

For the well-traveled types
The wealth of iOS users suggests that Android is better for targeting a less affluent audience. Additionally, Android’s worldwide smartphone share is much greater than Apple’s, so if your emphasis is on the international scale, develop on Android. Additionally, the iOS App Store is fragmented internationally, with different App Stores for different countries. Google Play’s store content is the same throughout, with some restrictions. Many but not all countries can buy paid apps from Google Play, and the list of countries where developers can publish from is even more limited.

3. Requirements for development

Hopefully your company has an IT division with people who have prior knowledge of mobile development. If not, you will need to either hire an outside contractor or train your employees. Here are some of the requirements for development:

iOS:

  • A Macintosh computer (Apple provides specific development programs that only work on OSX)
  • Knowledge of the Objective-C programming
  • Membership with Apple’s Development Program, which costs $99/year
  • Training in app security to protect data 

Android:

Besides these technical differences, there are also fundamental differences in the development process between the two platforms.

iOS development is more streamlined

Whereas for Android you can develop applications using a myriad of programs, iOS makes it so you must have a Mac, use their provided applications, and be a part of their developer program. While this allows for iOS developers to communicate on the same terms and use specialized programs for development, this sacrifices some freedom in choosing what to use in development. They also have stricter app review guidelines, which is accessible as part of their development program. Another major difference in development is the variety of devices that run on each platform. When working with iOS there are only a handful of devices to be concerned with, whereas Android has hundreds. Despite this, iOS development tends to cost more to produce, but app developers are more likely to break even. 

Android development has more freedom

While a little messy, Android’s lack of a required first-party development tool means that you have the freedom to choose from lots of great development tools. Some, like the specialized MIT App Inventor, require no coding. Google Play has fewer app guidelines, and, unlike in iOS, there is the option to publish to other third-party app stores that can be run on Android. With so many options, it is a little harder to know where to start. OpenSesame offers a couple courses that help streamline the process, however.

As you can probably tell, the Android vs iOS debate is not as simple as one being better than the other. Your app’s preferred market is inextricably linked to the goals and content of your app. Be careful not to place too much emphasis on these differences, however, as these marketplaces have more similarities than differences. Compelling content is compelling content anywhere–and boring content isn’t. Only once you’ve made a great concept should you be concerned about the intricacies of these markets.

Photo Credit: George Thomas on Flickr

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Video Interview Success: 7 Tips to Impress https://www.opensesame.com/site/blog/video-interview-success-7-tips-impress/ https://www.opensesame.com/site/blog/video-interview-success-7-tips-impress/#respond Mon, 01 Jul 2013 16:12:01 +0000 /site/?p=2208 In 1921, Thomas Edison created an employment questionnaire for college graduates who wanted to work for him. The questionnaire was so tough that New York Times called it a “Tom Foolery Test”. Today, the trick to acing an interview is knowing how to present yourself–not just in person but across video and phone as well.... Read more »

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In 1921, Thomas Edison created an employment questionnaire for college graduates who wanted to work for him. The questionnaire was so tough that New York Times called it a “Tom Foolery Test”.

Today, the trick to acing an interview is knowing how to present yourself–not just in person but across video and phone as well. According to an Office Team survey conducted in 2012, 6 in 10 companies in the United States conduct video interviews to recruit employees. Interviews over video conferencing programs, such as Skype, are cost-efficient and time saving, making the recruitment process faster and more efficient. Additionally, video interviews can be recorded and viewed later. Apart from Skype 5.0, ooVoo and Tokbox are some popular and low-cost video chat services used for online interviews.

Skype, and other video conferencing software, is changing how the interview process is being conducted—but we’ve got you covered. Here are some tips to help you shine at your next video job interview:

1. Use a professional username and display picture

A picture of you on spring break next to the username “BunnyLover27” isn’t going to impress an video interview panel. Usernames shouldn’t be anything too casual or unprofessional, so stick to your real name or some variation. Also, make sure the display picture looks like you. Avoid having pictures of your pets, partner, celebrities or random objects.

2. Confirm the interview format & time zone

Always confirm what kind of interview – video or voice – the employer is planning to conduct so you can properly prepare. Additionally, make sure you have the username or number you will be calling. Lastly, time zones can be confusing, so double check the time and date when the interview is going to be conducted. WorldTimeBuddy is a favorite tool around the OpenSesame office–just plug in your time zone and that of the interviewer to see the corresponding time for your zone.

3. Plan your interview setting

For a video interview, you’ll need to decide where you will be shoot the interview. If you are uncomfortable taking it at home, find out if your university or local library has a private room you can reserve for the interview. The background should be free of clutter that might otherwise distract the interviewer. It should also be quiet and well lit so interviewers can see your face. Be sure to check the test the wifi prior to the interview to make sure you won’t cut out.

4. Look the part

Dress professionally for the video interview. It is important your clothes standout from the background. Even if you are in a different timezone than the interviewer, dress as you would if you interviewed in person. Remember first impressions are important, so don’t forget to wear a smile!

5. Have notes

Video interviews give you room to have some of your notes and material with you. Have a copy of your resume, write down talking points and questions you want to ask on sheets of paper and place them strategically on your table, where your eye can catch important phrases and sentences.

6. Practice makes perfect

Video chats are different then in-person. Looking at the screen during a Skype video interview will not give you eye contact with the interviewer. You want to look at the camera and practice speaking to it. This can be tricky, so it’s a good idea to check your settings and practice with a friend or family member.

7. Follow up

Send a thank you email to your interviewer as you would after any normal interview. It is another way to create a good impression and show your interest in the job. 

While they may seem intimidating, video interviews place a lot power in the hands of the interviewee. Unlike an in-person visit, you have the opportunity to control the environment and how you are presented.

Planning on conducting video interviews in the future? We’ve got you covered as well.

Image Credit: Mike Licht on Flickr

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Lessons from LEAP Ahead eLearning Conference 2013 https://www.opensesame.com/site/blog/lessons-leap-ahead-elearning-conference-2013/ https://www.opensesame.com/site/blog/lessons-leap-ahead-elearning-conference-2013/#respond Fri, 28 Jun 2013 21:13:21 +0000 /site/?p=2209 Walking into the main room of the LEAP Ahead eLearning Conference this week, I was a bit frightened. Being new to the sector, I was concerned I wouldn’t be able to keep up with the pros in the room. What if I slipped up and used the wrong acronym (don’t worry, I know the difference... Read more »

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Walking into the main room of the LEAP Ahead eLearning Conference this week, I was a bit frightened. Being new to the sector, I was concerned I wouldn’t be able to keep up with the pros in the room. What if I slipped up and used the wrong acronym (don’t worry, I know the difference between a CMS, LCMS, LMS) or confused the various softwares available to build courses? And what is a SME anyway?

Fortunately I had no cause for concern (and now know a SME is a subject matter expert). The LEAP Ahead conference, organized by BlueVolt, provided a breadth of sessions for elearning professionals of all levels. I was able to dive deep into some topics, while other sessions gave a broader overview of trends in the industry. Plus, elearning professionals are some of the nicest (and hilarious!) folks I’ve met, which made for great networking!

I was most impressed with the caliber of the keynote speakers. Engaging a crowd before 9:00am can be a tad challenging, but Dale Stephens of UnCollege and Judy Katz of Nike got my blood pumping and brain firing on all cylinders. Dale shared his unschooling experience growing up and his choice to drop out of college at a young age. At 19, he started UnCollege.org to provide an alternative education based on experiential learning to students. As I am currently supervising nine interns and guiding them through their own professional development, his presentation hit home how important it is to consider different options for learning.

On day two, Judy gave a fantastic presentation on how opportunity and possibility can come from anywhere, even with a shoe string budget. Her example of the “Liter of Light” video, where a man brings light into impoverished homes using nothing but plastic soda bottles and water, was truly inspiring.

Having recently entered the industry, I was surprised at my familiarity with many of the topics and concepts. Many of my experiences building curriculum for middle school students were similar to the theories and best practices being shared in the sessions. The challenges may be different, but ultimately I took away there is much to be gained from increased collaboration between educators, elearning experts and training professionals.

Needless to say, my next elearning conference experience has big shoes to fill.

Special thanks to Gary Ewer of Platt University for the awesome prize, 100 Things Every Presenter Needs to Know About People.

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Webinar: 5 Best Practices for Employee Development https://www.opensesame.com/site/blog/webinar-5-best-practices-employee-development/ https://www.opensesame.com/site/blog/webinar-5-best-practices-employee-development/#respond Thu, 27 Jun 2013 19:25:10 +0000 /site/?p=2210 Development is a big deal – it is at the top of CEOs’ priority lists. Research studies show companies that develop their employees and do it well reap big rewards in terms of product innovation, market share, and efficiencies to name just a few. To help customers build successful professional development programs, OpenSesame is partnering... Read more »

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Development is a big deal – it is at the top of CEOs’ priority lists. Research studies show companies that develop their employees and do it well reap big rewards in terms of product innovation, market share, and efficiencies to name just a few. To help customers build successful professional development programs, OpenSesame is partnering with Vado, Inc to present “5 Best Practices for Employee Development”, a one-hour long webinar on July 18th at Noon CT.

In this research rich webinar, participants will learn best practices that will lead to the maximum return on investment for the organization’s development dollar. Specific outcomes are: 

  • Why most learning is scrap learning and how to avoid it in your next development program
  • How to leverage the natural way leaders develop
  • What is chunked learning and why it is so important to learning retention
  • Implement the development best practices to increase the return on investment and learning retention

Additionally, this presentation has been approved for one hour of HRCI continuing education credits. Space is limited so register soon to secure your spot

Meet the Presenters:

Cindy Pascale
When she combined her 16+ years of HR, Training & Development and OD leadership experience, with her 12 years of talent management consulting, one axiom proved to be true—Managers want to take action to engage, retain and develop their employees. Yet they don’t. Not because they don’t want to, but because they don’t know what to do. This simple fact led Cindy and her business partner to develop learning content that is “changing the face of learning”. Cindy has over 20 years of Human Resources, Sales & Marketing and Operations experience. Before co-founding Vado, she: Was a SVP & Partner for a employee engagement provider, leading the sales, marketing and business development functions As the President & COO, led an assessment services organization delivering employee surveys and 360 degree assessments Lead the Human Resources, Training & Development and Organizational Development functions for a mid-sized software company and a medical device manufacturing company. Cindy earned a MBA in Human Resources from the University of St. Thomas and a B.A. in Business Management with a Minor in Organizational Communication from the University of Wisconsin.

Kim Egan
Kim Egan is a co-founder and Vice President of Development for Vado. Leading the creation of courseware designed to help learners develop on the job, Kim has over 15 years of training design, performance management, and competency development experience. She has helped author and build over 500 soft skill courses delivered to learners throughout the world. Kim earned an MA in Counseling Psychology from the University of Denver and a B.A. in Psychology and Physical Education from DePauw University.

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Social Recruiting: Do’s and Don’ts with Chandlee Bryan Part II https://www.opensesame.com/site/blog/social-recruiting-dos-and-donts-chandlee-bryan-part-ii/ https://www.opensesame.com/site/blog/social-recruiting-dos-and-donts-chandlee-bryan-part-ii/#respond Wed, 26 Jun 2013 17:33:23 +0000 /site/?p=2211 Yesterday we shared a few ‘Do’s’ when it comes to beginning your social recruiting program. Today we’ll cover the ‘Don’ts’ and how to avoid these common pitfalls. Content is more than text If you aren’t producing compelling content on your social networks, chances are candidates won’t find your company compelling. Bryan believes businesses using Pinterest... Read more »

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Yesterday we shared a few ‘Do’s’ when it comes to beginning your social recruiting program. Today we’ll cover the ‘Don’ts’ and how to avoid these common pitfalls.

Content is more than text

If you aren’t producing compelling content on your social networks, chances are candidates won’t find your company compelling. Bryan believes businesses using Pinterest have the right idea–“[Pinterest] is really useful because you can show images… the trend is becoming more and more visual.” She also emphasizes the importance of putting information in context using visual tools. “One of my favorite applications is Storify,” says Bryan. “Storify allows you to drag and drop and place context around articles and resources.” She recommends companies use Storify to show their businesses impact in story form.

Don’t be boring

Maybe a business is not conducive to producing great visuals. For these companies, Bryan recommends using stories to make their work interesting. “The fact that you make a water bottle is not going to help you get 5,000 Twitter followers,” says Bryan. “However, if you say this water bottle is the first water bottle with a self-purifying system and is used in Ghana […], I’m going to click on that.” The key to effective social media recruiting is to make a personal connection with potential candidates. When you achieve this, candidates will not only think higher of your company but be more receptive to recruiting efforts.

Don’t overthink

Businesses often overcomplicate social media. “I think one of the biggest myths about social media is that it is similar to gardening,” says Bryan. “I’ve been thinking about going into gardening for years and it’s so intimidating because there are so many things to learn […]. “It’s much easier for me if I just do it.” You don’t have to know everything there is to know about gardening in order to plant, nor do you need to understand LinkedIn at a high level to create a company profile. Social media will work differently for each company, so don’t be afraid to have your business jump into social recruiting.

Don’t focus on the numbers

Companies often focus too much on their social media metrics, emphasizing quantity over quality. It’s important to remember when you deal with social media the ultimate goal is to make a personal connection. Building a tight-knit community around a couple hundred or thousand people will get you better candidates than page with a million likes, but no interactions.

Don’t underestimate the importance of social networking

In today’s internet-based society, your online presence IS your company. For the job applicant or anyone unfamiliar with your company, their entire impression of you will mostly likely come from your online presence. Harnessing the influence surrounding this can allow you to beat out the competition and get job-seekers excited to work for your company.

Recruiting is ultimately a matter of making a personal connection. The free flow of information and the increased speed of communication as a result of social networking has made it easier for employers to find the candidates that have the desired skills. Don’t allow your business to fall behind by neglecting to build these connections and online communities early. Even if you are not at the moment actively looking to recruit new employees, hopefully these tips will allow you to recruit candidates who are excited and engaged in your community in the future.

Chandlee Bryan is a co-author of The Twitter Job Search Guide and founder of Best Fit Forward, a career coaching service. She can be followed on Twitter (@chandlee). For more about Chandlee, please see her LinkedIn page.

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Social Recruiting: Do’s and Don’ts with Chandlee Bryan https://www.opensesame.com/site/blog/social-recruiting-dos-and-donts-chandlee-bryan/ https://www.opensesame.com/site/blog/social-recruiting-dos-and-donts-chandlee-bryan/#respond Tue, 25 Jun 2013 20:25:13 +0000 /site/?p=2212 A 2012 survey produced by Jobvite says 92% of recruiters use social media to employ candidates. With many recruiters describing an increase in candidate quantity and a decrease in time to hire, it’s no wonder social recruiting’s popularity has steadily increased over the past couple of years. Guided by the expertise of Chandlee Bryan, co-author... Read more »

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A 2012 survey produced by Jobvite says 92% of recruiters use social media to employ candidates. With many recruiters describing an increase in candidate quantity and a decrease in time to hire, it’s no wonder social recruiting’s popularity has steadily increased over the past couple of years. Guided by the expertise of Chandlee Bryan, co-author of The Twitter Job Search Guide, here are some do’s for social recruiting and managing social media. We’ll be sharing the Don’ts tomorrow, so be sure to check back in!

Google your candidates

In the 2012 Jobvite survey, recruiters reported a greater satisfaction from candidates found through social media recruiting. This increase is largely due to the greater transparency social media provides. Bryan says, “Before social media, someone could apply for a job and then say he or she has a strong network, but there was no way to see it.” Now, it’s as easy as looking at someone’s LinkedIn page. Additionally, LinkedIn profiles will reflect whether a prospect is qualified, respected and has a passion for their work. 

Keep an engaged social media presence

Bryan describes the traditional job search process as similar to speed-dating. “You talk a couple times, an offer is extended, and all of a sudden you’re spending 40-50 hours a week with people you met just briefly.” With social media recruiting, there are many more possibilities for increased conversation and follow-up. You will be able to get to know candidates better before you hire them. Even if you aren’t actively recruiting, having strong social media engagement is important for customer service and brand image.

One example is Best Buy’s @twelpforce. Bryan says they were one of the first companies to recognize Twitter’s role in customer service. Right now they have over 3,000 employees who have answered complaints using the account. An active engagement such as this will pay out in greater recognition and positive reception of your company. It certainly wouldn’t hurt your ability to attract job-seekers either.

Know how to search

If you are looking to recruit passive candidates, it’s vital you know how to find the candidates you want. Take a look at similar job listings, figure out what the most essential key words are and find people whose profiles match. Job seekers can also use this to their advantage. “It is really important to have a sense of the words that employers are using to advertise their position when they try to recruit,” says Bryan.

Know the demographics of your audience

Research what social networking sites people in your industry use and focus your attention there. There are many ways to pinpoint this information; for example, Pinterest is composed of almost 80% women.

Manipulate the demographics of your audience

Measurements of overall social network usage can only go so far. It is also important to consider your own company’s following. One tip that Bryan gives is to create alternate accounts to target certain demographics. For example, “If you were looking to attract more recent graduates you might want to have a college account specifically on Twitter or in Pinterest where you specifically answer questions or engage people that are in the demographics that you want to reach out to.” However, be careful when dealing with protected class information.

Know your company goals

Not all companies need to put a ton of effort into social media, even while recruiting. Bryan says, “It depends a lot on what your company goal is. It might be that we need to hire more people so we need to have a Facebook account with general information but that’s all we really need.” On the other hand, if you are a startup or a business moving towards rapid growth, it’s definitely worth spending time on, especially if you want candidates to look highly upon your business.

Join us tomorrow for the Don’ts of social media recruiting!

 

Need help dealing with the logistics of social media? Seeking more professional development? OpenSesame provides a number of social media classes, with several for social recruiting specifically.

Chandlee Bryan is a co-author of The Twitter Job Search Guide and founder of Best Fit Forward, a career coaching service. She can be followed on Twitter (@chandlee). For more about Chandlee, please see her LinkedIn page.

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Unpaid Internships: Tips for building a great (and legal!) program https://www.opensesame.com/site/blog/unpaid-internships-tips-building-great-and-legal-program/ https://www.opensesame.com/site/blog/unpaid-internships-tips-building-great-and-legal-program/#respond Mon, 24 Jun 2013 16:29:35 +0000 /site/?p=2213 As college students prepare to enter the volatile and highly competitive job market, internships are increasingly becoming a necessary step on the road to full-time employment. Unfortunately many employers may be rethinking internship programs as a result of the number of high profile class action lawsuits being filed by former interns of companies like Gawker... Read more »

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As college students prepare to enter the volatile and highly competitive job market, internships are increasingly becoming a necessary step on the road to full-time employment. Unfortunately many employers may be rethinking internship programs as a result of the number of high profile class action lawsuits being filed by former interns of companies like Gawker and Condé Nast.  

Internship programs, paid or unpaid, should be designed with intention and as a professional development experience for the intern – not an afterthought when an employee or department is overloaded. Unpaid internships can be just as valuable as a paid experience, as long as a company carefully considers the goals of the program and how it will be managed. The Fair Labor Standards Act has laid out the following five criteria to guide companies when considering an unpaid internship program:

  1. Educational: What an intern learns during the unpaid internship, while being work experience, must be similar to what she or he would learn in an educational environment. 
  2. Beneficial: The internship must be beneficial for the intern. 
  3. Not Replacements: The intern is supervised by, and does not replace, regular employees. Non-Abusive: The employer cannot receive an immediate advantage from the work of the intern.
  4. Non-Binding: The intern cannot be guaranteed a job at the end of the internship.
  5. Full Disclosure: Both the employer and intern must fully understand that the internship is unpaid.

Obviously, what constitutes a legal unpaid internship can be incredibly complicated and nuanced. Here are a few suggestions to help ensure that your unpaid internship program is legal:

Design
Make sure that your unpaid internship program is designed to help the intern, not your company. Any direct benefit of the program should be given to the intern. Also, include a form to be signed by both the intern and direct supervisor outlining the job responsibilities and that the internship will be unpaid. Walk through the form with the intern on his or her first day to make sure they understand and are comfortable with the expectations.

Hands-On Experience
Hands-on experience is one of the most helpful thing you can provide your interns. Not only will your interns gain real-world knowledge, they also will learn new skills in the process. It is important to remember that an intern’s work cannot replace that of an employee. For example, if you need a report done, pair an employee with an intern. The employee can then assess the intern’s work and give them feedback in real time. The intern gets a valuable learning experience and learns how to communicate in the workplace, while not replacing the work of an employee.

Training 
Providing your interns with training can be a great and easy way to educate your interns. The training courses should be focused on topics that interns have not covered in school like phone and email etiquette, customer service basics, how to use LinkedIn, or interview skills. Online training is a great way to accomplish this because the courses are designed similar to what a student would receive in a college setting (quizzes, real-world scenarios) while still providing valuable professional development.

Mentors
Having a mentor can be indispensable to an intern’s learning experience. They can guide interns through the internship program, provide valuable career advice and help build the intern’s network. The mentor should meet with the intern regularly (weekly or bi-weekly) in a casual setting. 

Check-Ins 
Regular check-ins with a supervisor can help ensure interns are not being assigned in ways that would break federal law. It also gives the intern an opportunity to speak up and share feedback on the program. Schedule weekly one-on-one meetings with each intern and come prepared with specific questions about the intern’s work and interactions.

Keeping a close eye on your internship program is the best way to guarantee everything remains within the law. However you choose to structure your internship program, always check the federal guidelines and remember, unpaid or paid, internships should provide valuable real-world experience. You are helping prepare the next generation of workers, potentially some that will work alongside you in the future. What would you hope they know?

Image Credit: NASA Goddard Space Flight Center

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Introducing Intern Class of Summer 2013 (Part II) https://www.opensesame.com/site/blog/introducing-intern-class-summer-2013-part-ii/ https://www.opensesame.com/site/blog/introducing-intern-class-summer-2013-part-ii/#respond Fri, 21 Jun 2013 16:40:45 +0000 /site/?p=2214 This week the last group of the Intern Class of Summer 2013 began here at OpenSesame. These fresh faced, bright eyed students join our current group, bringing the grand total to nine interns. Many have already had posts featured on our blog, so be on the lookout for more to come! Joe Becic I am... Read more »

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This week the last group of the Intern Class of Summer 2013 began here at OpenSesame. These fresh faced, bright eyed students join our current group, bringing the grand total to nine interns. Many have already had posts featured on our blog, so be on the lookout for more to come!

Joe Becic

I am currently a sophomore finance major at Santa Clara University and this is my second summer working as a marketing intern for OpenSesame. I am very excited to be back, as the constructive, exciting feel of working in a tech startup is unrivaled by any other work experience I’ve had. One of my favorite aspects of OpenSesame is the flat structure of the office because it means my ideas for content and site improvements are heard and my work is contributing to tangible goals. As a native Portlander, it is great to see a group of hard-charging entrepreneurs defining Portland’s “tech bubble.” With the eLearning industry poised for growth over the next few years, I am excited to pursue my interests in entrepreneurship and business while gaining valuable work experience and transferable writing skills at OpenSesame. Aside from work, I enjoy pursuing creative outlets such as writing songs on the piano and producing a wide range of musical genres on my computer. When I’m at school in Silicon Valley, I play on the Santa Clara Men’s Club Lacrosse team and try to get away to Santa Cruz whenever I can to practice my newest past time–surfing (when the season is good).

Kaitlyn Chock

I was born and raised on the beautiful island of Hawai’i and I cannot stop talking about my sunny hometown. In 2010, I moved to Oregon to attend the the University of Oregon. Go Ducks! I am currently studying public relations, communication studies and humanities. I believe I have found my passion in public relations as I am borderline obsessed with social media and its effect on branding.

I am excited to learn more about the growing elearning marketplace and to be involved with a company dedicated to making knowledge more accessible.

Conor Carlton

I am a Portland native who is currently studying at Portland State University. I am a Portlander through and through–I love to run, ski, hike, and dine in the area. I am very passionate about film and music, and am fascinated by the changing role of these mediums on the internet. I am very experienced in the field of video production, and love the collaborative aspect of that kind of work.

Interning at OpenSesame is a new kind of experience for me, and one I look forward to tremendously.

I also wanted to introduce our Lead Marketing Interns for the summer, who have been busy preparing for our current class since mid-May.

Kate Cornelius

I recently earned my Bachelor of Science degree from the University of Pittsburgh in anthropology, psychology, and women’s studies. My passion for business and marketing stems from my experiences working almost full time during college. I’m very excited to be working for a startup, especially one as awesome as OpenSesame.

When I’m not working, I enjoy biking (to and from work everyday), reading, doing yoga, following the NHL (go Penguins!), and exploring Oregon. My passions include snowboarding, social media, and cooking/baking.

Katie Layendecker

Last summer, I was one of the Business Development and Search Engine Optimization Interns for OpenSesame, writing content for the website and establishing business relationships with content providers. This summer, I am responsible for writing for the site and managing the work of the other interns as a Lead Marketing Intern. I’m currently a junior at Davidson College, studying gender and economics.

When I am not working or studying, I enjoy reading feminist blogs and the New York Times, walking my dogs, and watching sports. A member of the Davidson crew team, I have a passion for all sports and am an avid Stanford fan. I grew up in Palo Alto, CA and Portland, OR, giving me a true appreciation of nature. I love being able to go on day trips to the beach, the Gorge, and the mountains.

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5 Free Podcasts to Keep your Business in the Loop https://www.opensesame.com/site/blog/5-free-podcasts-keep-your-business-loop/ https://www.opensesame.com/site/blog/5-free-podcasts-keep-your-business-loop/#respond Thu, 20 Jun 2013 17:01:52 +0000 /site/?p=2215 Whether at home or out in the real world, our lives are dominated by information. We scour through blogs, tweets and links to find that bit of knowledge that will help us in our work or personal lives. We are thirsty for knowledge and yet have little time to sort out the news from the... Read more »

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Whether at home or out in the real world, our lives are dominated by information. We scour through blogs, tweets and links to find that bit of knowledge that will help us in our work or personal lives. We are thirsty for knowledge and yet have little time to sort out the news from the noise.

Podcasts are a great resource for information not only for their mobility, but also as aggregators. Many programs focus their content on discussing the popular topics of the day, allowing listeners to get the necessary information to stay up-to-date. Others take deep dives into topics, so you can continue your professional development during your commute, while working out or walking the dog.

Looking for a few recommendations to get started? We have hand-picked 5 completely free podcasts designed to give you and your business a definitive edge.

Planet Money: Bi-weekly, 20 minutes
Enlightening and captivating stories that illustrate our economy in a new light. All explained by industry experts, first-person interviews, and of course, the adept planet money team. Some topics covered include: Is it illegal to sell your old MP3’s and private equity explained.

You can listen on the site or download to your device.

Social Media Marketing: Weekly, 40 minutes
Their mission is simple: to help you navigate the constantly changing social media jungle. But the topic can be painfully difficult. Learn from various industry experts about new trends, tips, and tricks. A few past topics include: 5 ways to generate leads on Linkedin, how to use twitter for business, and Facebook pages for businesses explained. 

You can listen on the site or subscribe via various media channels.

Motley Fool: Weekly, 40 minutes
This podcast is both educational and amusing, as well as is consistently ranked as iTunes top business podcast. Weekly discussion focuses on top business and investing stories, such as stocks on the radar and interviews with CEO’s.

You can listen on their site or subscibe via iTunes.

The Economist: Bi-weekly, 5-20 minutes
This podcast provides an informative balanced analysis on global issues. Content focuses on upcoming news stories, country coverage and in-depth analysis of specific topics.

You can subscribe to The Economist podcast via iTunes.

HBR IdeaCast: Weekly, 20 minutes
If you’re looking to expand your horizons, the Harvard Business Review podcast combines business, management and sociology experts to discuss breakthrough ideas in the sector. Sample segments include: Pricing strategies people love, the science of sharing, and secrets to effective motivation.

You can subscribe to HBR IdeaCast via iTunes.

Image Credit: Colleen AF Venable

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Productivity Wednesday: Get your inbox under control! https://www.opensesame.com/site/blog/productivity-wednesday-get-your-inbox-under-control/ https://www.opensesame.com/site/blog/productivity-wednesday-get-your-inbox-under-control/#respond Wed, 19 Jun 2013 17:29:18 +0000 /site/?p=2216 Remember when hearing “You’ve Got Mail!” made your heart leap in excitement, anticipation building for what special message could be waiting on the other end? How fast times change. Now that little red number hovering over the inbox icon leaves us feeling overwhelmed and terrified. Getting an inbox down to zero is a rare victory,... Read more »

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Remember when hearing “You’ve Got Mail!” made your heart leap in excitement, anticipation building for what special message could be waiting on the other end?

How fast times change. Now that little red number hovering over the inbox icon leaves us feeling overwhelmed and terrified. Getting an inbox down to zero is a rare victory, one met with another day and more emails. 

The key to email management is simple: recognize email is a daily task and should be treated like any other project. This means it should be time boxed, collaborative and subject to a set of rules or expectations. 

Time Management
There are lots of resources out there suggesting varying amounts of time that should be spent answering email to be effective–15 minutes every hour, check twice day for 30 minutes, etc. The challenge is no two jobs are alike. Email management is highly personal and therefore needs to work within your current system. Instead of worrying about how much time is spent on email, work on making the most of the time spent. For example, use filters or labels to flag emails that take additional research or require follow-up with colleague.

Collaboration
Everyone has an email inbox they are trying to get under control…you are not alone! When email management is viewed as a shared problem, it is easier to establish a workflow that benefits everyone. If volume of emails is a problem across the company, perhaps other mediums are more appropriate for certain types of messages (i.e. an internal chat client or blog). Additionally, setting up email workflows between teams helps cut down on miscommunication and makes sure the right person is addressing the problem.

Set Expectations
When beginning a project, all parties involved understand their particular tasks, the goal of the project and any rules governing its success. Email management should be treated no differently. Set expectations with your colleagues and/or customers regarding response time–and don’t break them! Saying you will only respond immediately to emergencies and then answering a non-emergency email sends the message staff or customers can manipulate your system. Also, share your communication preferences. Maybe a phone call or text would be better for a certain time of day or particular types of questions.

Get started now! 
Email management will differ from person to person, but the tools available to us are the same. To learn more about those tools and to get started tackling your inbox, Officency is offering a special on their email management course bundle, $20 for 6-courses ($100 value) this week. Each course is an hour long and can be mixed and matched to your needs. The topics include:

Already an email master? Let us know what tips and tricks have worked for yo!

Image Credit: Card Karma

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HIPAA Myths and Social Media Violations https://www.opensesame.com/site/blog/hipaa-myths-and-social-media-violations/ https://www.opensesame.com/site/blog/hipaa-myths-and-social-media-violations/#respond Tue, 18 Jun 2013 17:14:01 +0000 /site/?p=2217 “HIPAA” is more than healthcare jargon—it’s a federal law regulating patient privacy and information security, and if you’re in the healthcare sector and have access to patients’ private health information, understanding HIPAA requirements is an essential job skill. HIPAA violations cost individuals and businesses billions of dollars in fines and remediation efforts every year. While... Read more »

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“HIPAA” is more than healthcare jargon—it’s a federal law regulating patient privacy and information security, and if you’re in the healthcare sector and have access to patients’ private health information, understanding HIPAA requirements is an essential job skill.

HIPAA violations cost individuals and businesses billions of dollars in fines and remediation efforts every year. While many HIPAA violations are often the result of mishandling files, many examples of HIPAA violations involve employees making poor choices when using social networks. As Twitter and Facebook blur the lines between our public and private lives, many employees need additional social media training on the appropriate use of technology in the workplace.

What is HIPAA?

The Health Insurance Portability and Accountability Act of 1996 protects health insurance coverage for workers when they change or lose their job and establishes privacy and security standards for healthcare information. HIPAA involves four rules:

  1. Privacy Rule: Protects the privacy of individually identifiable health information, known as protected health information

  2. Security Rule: Sets national standards for the security of electronic protected health information

  3. Breach Notification Rule: Requires covered entities and business associates to provide notification following a breach of unsecured protected health information

  4. Patient Safety Rule: Protects identifiable information being used to analyze patient safety events (health care quality issues or medical errors) and improves patient safety

These rules are enforced by the Office for Civil Rights, a division of the US Department of Health and Human Services. There are many classes of HIPAA violations, each with their own set of penalties, from fines to jail time.

What constitutes a HIPAA violation?

HIPAA defines specific types of protected health information, or PHI, and prohibits unauthorized disclosure of PHI by any healthcare professional with access to patient information. This seems simple, but the devil is in the details: PHI is broadly defined to include not just the patient’s name and address, but a wide range of information like the date of service, patient record numbers, vehicle license plate numbers, and more. It’s essential for every healthcare professional to understand what constitutes PHI to avoid making unintentional unauthorized disclosures.

HIPAA and Social Media Violations

HIPAA violations perpetrated by individuals on social media breach both the Privacy and Security rules. In many cases, employees don’t realize their behavior is violating HIPAA because of perceived security on social networks or a lack of understanding around HIPAA’s definition of privacy. There are many common myths surrounding HIPAA that can be prevented with a good social media policy and employee training. Let’s take a look at some HIPAA violation examples and see how they could have been prevented:

Myth #1: Discussing patients without their names is okay  

In 2010, five nurses were fired from a medical center in California for discussing patients on Facebook. The hospital claims no identifying information, such a patient names or photos, were included in the posts, but chose to fire the employees anyway.

In a similar situation, a nurse in Michigan was fired for an angry update on Facebook about an alleged cop-killer (unnamed in her post) who was a patient at her hospital. Due to the news coverage, the hospital felt that it was clear whom the nurse was discussing.

In both these examples where HIPAA and Facebook meet, the hospitals felt that the social media updates constituted unauthorized disclosures of PHI.

Myth #2: Pictures at work are okay as long as they aren’t of patients

Four nursing students in Kansas were expelled from their program for posting pictures of themselves with a human placenta on Facebook. The students contend they were informed their post would not be a violation of privacy, but were expelled for their “lack of professional behavior” anyway.

It is also important to recognize often time more can be seen in a picture then a photographer intends. Even taking pictures of fellow staff members in the hallway might inadvertently capture a patient’s name on a door or walking down the hallway.

Myth #3: Public figures don’t have the same protections

An employee at a medical center in Mississippi resigned from her job due to a privacy violating tweet. The employee responded to a tweet from Governor Haley Barbour concerning trimming expenses from the budget with a remark regarding the governor’s private, after-hours appointment several years prior. Though the governor is a public figure, his medical history, including PHI like dates of service, is protected under HIPAA.

What can you do to prevent HIPAA violations on social media in your organization?

The first step towards protecting your patients’ PHI (and protecting your organization from fines!) is developing a thorough HIPAA social media policy. Your policy should define PHI in detail, so that employees understand that sometimes information they don’t expect is still covered under HIPAA. Your HIPAA social media policy should also carefully explain that social networks, even when set to “private”, are still public disclosures. 

When it comes to HIPAA, the message to employees should always be better safe than sorry. Your policy is an important first step, but it should be followed by HIPAA training to ensure that your employees have opportunities to learn from HIPAA violation examples and ask questions. Making employees aware of the laws and consequences can help cut down on the number of violations and protect both the company and employees. OpenSesame offers a wide range of HIPAA training courses to help you stay up to date on the laws and regulations and out of legal trouble.

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6 reasons to train your employees (or yourself) in Adobe products https://www.opensesame.com/site/blog/6-reasons-train-your-employees-or-yourself-adobe-products/ https://www.opensesame.com/site/blog/6-reasons-train-your-employees-or-yourself-adobe-products/#respond Mon, 17 Jun 2013 20:44:56 +0000 /site/?p=2218 Ahh, summer. As is true at a lot of companies, you may be seeing a lot of new faces. Whether they have been at your company for years, fresh-out-of-college full-time employees, or simply summer interns, everyone can benefit from efficient, easy Adobe training. Adobe products are at the forefront of design and marketing and, in... Read more »

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Ahh, summer. As is true at a lot of companies, you may be seeing a lot of new faces. Whether they have been at your company for years, fresh-out-of-college full-time employees, or simply summer interns, everyone can benefit from efficient, easy Adobe training. Adobe products are at the forefront of design and marketing and, in this increasingly web-based world, it is important your company is consistently producing the highest quality, most eye-catching materials possible. Require a little more convincing? This one’s for you: 

1. It’s easy to pick up
Sure, opening up Photoshop or InDesign for the first time will be intimidating (what’s a “Magic Wand?”) but a little bit of training goes a long way. A crash course on the basics will turn Photoshop into a state-of-the-art Paint and InDesign into Word with more freedom and less clunkiness. And since Adobe products are so popular, many questions have already been answered on forums so it’s easy to fix whatever problems you encounter with a simple Google search. You don’t have to be an artist–you just need to know how to use a computer. 

2. Allows employees to do more, faster
Knowledge of products like Photoshop and InDesign opens up a realm of new possibilities for junior employees and interns to work on projects. Sure, it’s highly likely the IT section of your company has Adobe skills, but it does not take a Masters in Computer Engineering to retouch a photo, and their time is probably better spent elsewhere. Adobe training is a quick and easy way to increase your human capital. Whether it is formatting company brochures, revamping marketing materials, or simply putting QR Codes on business cards, there will come a time when your company needs to use Adobe. 

3. It makes your company look better
Training your employees in Adobe products allows you to forego an outside contractor and complete work in-house. Adobe products are designed to allow people to produce high-quality materials with minimal effort. Need a new Facebook cover photo? Have an intern run it through Photoshop first. Outdated newsletter formatting? Train an employee to create a new template in InDesign. Are you a small business that has a sketch for a logo, but is having trouble moving it to digital? Try Illustrator. It’s amazing how much a little Adobe can improve your brand. 

4. Adobe knowledge has no expiration date
Creative Suites do not differ much. Knowledge of an older version of InDesign won’t preclude you from using CS6, and vice versa. Employees who learn Adobe now will have no problem picking it up when the new version are released years later. Additionally, different Adobe programs have similar functions; someone with knowledge of Photoshop won’t have too much trouble finding his or her way around Illustrator, as is true with many combinations of Adobe products.

5. Your employees will thank you
The world uses Adobe. Summer interns will thank you for teaching them a highly marketable skill. Long term employees will be grateful for learning something that is fun and relevant to both their professional and personal lives. Perhaps your training will encourage an employee to use their Photoshop training to supplement their budding photography interest, or InDesign for personalized Christmas cards. Outside of work, your employees will be producing higher quality materials in their personal lives, schooling, and hobbies.

6. There are many quick, easy ways to learn
Adobe products are so prevalent a simple Google search will land you plenty of results. Adobe offers Adobe TV, which has short tutorials on specific aspects of products. They also have a great online forum for specific questions.

Of course, free materials may take longer and do not necessarily guarantee you get the results you want. If you are planning on training an employee and need verification that he or she has completed the training, or if you simply want to take a more organized, speedy route, consider looking around OpenSesame, which offers around 400 courses on Adobe products.

Image Credit: Charles Williams

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Introducing Intern Class of Summer 2013 https://www.opensesame.com/site/blog/introducing-intern-class-summer-2013/ https://www.opensesame.com/site/blog/introducing-intern-class-summer-2013/#respond Fri, 14 Jun 2013 18:52:44 +0000 /site/?p=2219 OpenSesame is excited to welcome our 2013 summer interns! This year, our interns will be focused on creating engaging content for our site visitors, honing their writing and SEO skills in the process. Our interns come to us from as far away as Boston and have a wide-range of interests and talents. We look forward... Read more »

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OpenSesame is excited to welcome our 2013 summer interns! This year, our interns will be focused on creating engaging content for our site visitors, honing their writing and SEO skills in the process. Our interns come to us from as far away as Boston and have a wide-range of interests and talents. We look forward to seeing what they can accomplish! Be on the lookout for their posts on our blog! 

Ashrant Bhartia
My natural exuberance for life and my diverse interests stem from my unique upbringing and experiences. I was born in New Delhi, India, where I lived for 5 years before a collective decision was made to move to Los Angeles. Being a young, impressionable kid in a completely foreign country, I became instantly enamored by America’s individualistic approach to everything. The move provided me with a unique opportunity to understand the differences in the way Asians and Westerners think–a key insight that has helped me not only understand many cultures but also build lasting relationships within them.

Naturally when I returned to India to continue my education, I felt compelled to continue my exploration of new cultures, travel, and step outside my comfort zone. I quickly enrolled at a ‘Outward bound focused’ boarding school in the North of Scotland to continue my adventures. I’m currently studying Entrepreneurship at Northeastern University, but the spirit of adventure has led me, as least temporarily, to Portland to work for OpenSesame this summer. 

Daniel Chen
The internship at OpenSesame attracted my attention because I was searching for a meaningful opportunity that would teach me the basics of early business development and digital marketing in a relevant, thriving field. Working at OpenSesame is especially pertinent now as some of the start-ups garnering the most attention involve eLearning. In both the academic and corporate world, digital education is playing a bigger and bigger role. I hope that my work here will help contribute to this progression and make education more prevalent and accessible.

As a student at Dartmouth, I am part of a three person team developing a textbook exchange website on campus and am very involved with a growing organization teaching English at a middle-school in rural Beijing. Both of these projects are relatively new organizations on campus, so I am hoping what I learn about marketing and business development from OpenSesame will be transferable to these projects. On my free time, I am a member of the Varsity swim team at Dartmouth.

Josh Nudelman
I am currently a sophomore at Chapman University, and am majoring in Communication Studies with a minor in Political Science. This summer I will be one of the interns with OpenSesame. I am very excited about this opportunity and ready to grab the bull by the horns. I believe that elearning will be a very prominent sector in the near future and will help our society greatly.

Outside of being an intern for OpenSesame one of my favorite past times is running. I am a member of the Chapman University Cross Country Team and qualified and competed at the NCAA Regional Cross Country Race. I try to run at least once a day and stay active.

Priyanka Bhatt
As an intern for OpenSesame, I will be reaching out to our varied customer base by providing interesting and informative articles on Business Skills and Sustainability. I studied Public Policy and Management at Carnegie Mellon University in Pittsburgh and Adelaide, Australia. Graduate school not only gave me an international and multi-cultural environment to work and grow in but it also helped me hone my love for the environment and push me to achieve my best. I developed a Business plan with a social cause of spreading knowledge of climate change to children in India. I also shared and presented my plan at the Clinton Global University in San Diego.

Additionally, I have worked in Public Relations in India for a wide range of clients–from Non-Government-Organizations to Educational Institutions. Being an extrovert, I enjoy meeting new people and am also an avid blogger and food photographer.

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OpenSesame adds Featured Course view https://www.opensesame.com/site/blog/opensesame-adds-featured-course-view/ https://www.opensesame.com/site/blog/opensesame-adds-featured-course-view/#respond Wed, 12 Jun 2013 17:17:37 +0000 /site/?p=2220 Here at OpenSesame, we are always working on ways to make finding the right elearning course as simple as possible. In addition to our many browsing and search options, OpenSesame recently updated our Seller profiles to include a ‘Featured Course’ view option. The featured course option allows sellers to highlight a course on their OpenSesame... Read more »

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Here at OpenSesame, we are always working on ways to make finding the right elearning course as simple as possible. In addition to our many browsing and search options, OpenSesame recently updated our Seller profiles to include a ‘Featured Course’ view option.

The featured course option allows sellers to highlight a course on their OpenSesame profile next their company information. Updating the featured course regularly encourages frequent buyers to come back to a seller’s page to see what’s new, as well as allows sellers to draw attention to quality content from their catalog.

featured course example

 

Adding a Featured Course

To add a featured course, log into OpenSesame and go to your seller profile page. Click ‘Edit’ and scroll down to the bottom of the page. You’ll see a section “Make Featured Course”. Enter part of title you’d like to search and click ‘Search’ to have a list of results drop down below the search bar. Click the course title you’d like to feature and you’re done! You can also designate additional courses to highlight under the Secondary Featured Courses section.

Workers image credit: LouisvilleUSACE 
Exclamation Point image credit: Zooboing

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RedVector and OpenSesame Partner to Offer More Than 1,100 eLearning courses for the Design and Construction Industries https://www.opensesame.com/site/blog/redvector-and-opensesame-partner-offer-more-1100-elearning-courses-design-and-construction/ https://www.opensesame.com/site/blog/redvector-and-opensesame-partner-offer-more-1100-elearning-courses-design-and-construction/#respond Tue, 11 Jun 2013 14:04:38 +0000 /site/?p=2221 OpenSesame, the world’s leading marketplace for online training courses, is pleased to partner with RedVector to provide high-quality, accredited content for the architecture, engineering and construction (AEC) industries. Founded in 1999, RedVector has grown to become the leading provider of superior online education for the AEC industry and beyond. In partnering with OpenSesame, buyers will have access... Read more »

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OpenSesame, the world’s leading marketplace for online training courses, is pleased to partner with RedVector to provide high-quality, accredited content for the architecture, engineering and construction (AEC) industries.

Founded in 1999, RedVector has grown to become the leading provider of superior online education for the AEC industry and beyond. In partnering with OpenSesame, buyers will have access to more than 1,100 courses that can be purchased directly from the OpenSesame site and completed online or within their company’s LMS.

“We are honored to have the RedVector content library as part of our ever-growing marketplace,” said Spencer Thornton, Business Development Manager at OpenSesame. “Our customers now have instant access to unparalleled content not previously available through the OpenSesame marketplace, including the OSHA 10-Hour Online Training Program.”

In addition to the wealth of knowledge RedVector brings from the AEC sector, the elearning company has garnered approval from an extensive list of accrediting agencies. As a result, buyers are assured they are receiving the necessary information to meet federal and state CE requirements, as well as the skills to ensure their personal and professional success.

“We are excited to partner with OpenSesame and to become part of their innovative and growing platform for delivering our industry leading continuing education and training programs to AEC enterprises and professionals,” said RedVector Vice President of Sales, John Tompkins. “The partnership further extends the reach of our brand and aligns us with a company that is well positioned to be the go-to source for training content for LMS users and individuals around the globe.”

About OpenSesame 
Based in Portland, Oregon, OpenSesame is an open marketplace connecting elearning buyers and sellers. Buyers browse thousands of courses in a wide variety of subjects from workplace safety to business skills, all compatible with any learning management system. For more information, visit https://www.opensesame.com/ or follow @OpenSesame on Twitter.

About RedVector 
RedVector sets the standard for excellence in online continuing education and training for the architecture, engineering and construction (AEC) industry and holds more than 60 state and national accreditations. Through our award-winning Learning and Performance Engine (our version of an LMS) we offer individual courses as well as large-scale corporate training solutions for AEC firms featuring customizable and easily accessible online universities with a full range of tracking and reporting features. With an online library exceeding 1,100 courses authored by more than 100 subject matter experts, RedVector serves more than 160,000 AEC professionals in all 50 states. The recipient of numerous community honors and industry awards, RedVector was founded in 1999 and is headquartered in Tampa, Florida. For further information call 1-866-546-1212 or visit http://www.RedVector.com.

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Maternity Leave Compliance and FMLA https://www.opensesame.com/site/blog/maternity-leave-compliance-and-fmla/ https://www.opensesame.com/site/blog/maternity-leave-compliance-and-fmla/#respond Mon, 10 Jun 2013 16:20:53 +0000 /site/?p=2222 Maternity leave policies have become a hot topic as more women are contributing a significant amount of a family’s monthly income. A recent study by the Pew Research Center found 40% of households now have women as the sole or primary source of income. As a result, companies need to be aware of their responsibilities... Read more »

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Maternity leave policies have become a hot topic as more women are contributing a significant amount of a family’s monthly income. A recent study by the Pew Research Center found 40% of households now have women as the sole or primary source of income. As a result, companies need to be aware of their responsibilities when it comes to covering families for maternity and paternity leave.

Who is eligible?

Maternity leave is covered under the Family and Medical Leave Act of 1993 (FMLA), which guarantees 12 weeks of unpaid leave after the birth of a child or a placement of a child in an employee’s home through adoption or foster care. To qualify a person must:

  • Work for a private-sector company with at least 50 employees within 75 miles, a public agency, or a private or public school
  • Have worked for her or his employer for at least 12 months
  • Have worked at least 1,250 hours in the last 12 consecutive months

What is the policy?

Employers are required to grant eligible employees up to 12 workweeks of unpaid maternity leave within a 12 month period for one or more of the following reasons:

  • Birth of a child
  • Placement of a child for adoption or foster care

In cases where both spouses are employed by the same company, the 12 weeks may be a combined total for a single birth or adoption/foster placement. FMLA also requires employers maintaint benefits for the employee during the maternity leave period, as well as restore the individual to his or her job upon return.

To ensure your company is compliant, consider training your managers and HR team on FMLA and maternity leave policies through the several elearning courses OpenSesame has available. Additionally, review the guideslines provided by the U.S. Department of Labor on their website.

Above and Beyond

Recently companies, especially tech companies, have expanded their maternity and paternity leave policies to an effort to attract the best possible workers to their companies. 

  • Facebook offers 16 weeks of full paid parental leave and $4,000 of “baby cash” to help pay for food and childcare expenses. The policy also includes adoptive parents.
  • Google offers 18 to 22 weeks of full paid maternity leave and seven weeks of paid paternity leave. The company also gives $500 of “Baby Bonding Bucks” similar to the baby cash given by Facebook.
  • Reddit offers 16 weeks of full paid parental leave. Their policy is especially noteworthy considering that Reddit has fewer than 50 employees, meaning that it is not subject to FMLA.
  • Ernst & Young recently increased its paid maternity leave to up to 39 weeks. They also offer paid paternity leave, flexible work hours, and provisions for childcare vouchers for up to 12 months after maternity leave.

Does your company have a maternity and/or paternity leave policy? Share your experience!

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Privacy: Online and in the Workplace https://www.opensesame.com/site/blog/privacy-online-and-workplace/ https://www.opensesame.com/site/blog/privacy-online-and-workplace/#respond Fri, 07 Jun 2013 18:28:48 +0000 /site/?p=2223 Yesterday’s revelation by the Washington Post regarding the government’s data mining program, code named ‘Project PRISM’, has ignited a heated debate on privacy rights in the United States. The extraordinary expansion of technology in the last decade has fundamentally changed the way individuals, businesses and governments define privacy rights – and most of us are... Read more »

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Yesterday’s revelation by the Washington Post regarding the government’s data mining program, code named ‘Project PRISM’, has ignited a heated debate on privacy rights in the United States. The extraordinary expansion of technology in the last decade has fundamentally changed the way individuals, businesses and governments define privacy rights – and most of us are struggling to keep up. The lack of understanding around the technologies themselves, as well as the speed at which they are created, means laws are often reactionary and implemented without much discussion. And as illustrated by this most recent discovery, the public is often completely in the dark regarding their own privacy.

Privacy rights can be tricky to naviate. Fortunately, there are many ways to tools and resources available empowering individuals to dictate their privacy terms. Of course, no tool can provide complete privacy, so it is important to use your best judgement when posting updates, agreeing to terms and conditions or providing information – online and offline.

Workplace

Last year, the Associated Press reported employers asking applicants for their Facebook passwords during interviews in order to see protected information. As more and more companies utilize social media and search engines to check up on employees, it is important to understand the policies of your company and your legal privacy rights.

  • Employee Privacy course: Addresses defamation, drug testing and examining employee after-hours activities.
  • American Bar Association: Broad overview of privacy rights in the workplace.
  • PrivacyRights.org: Fact sheet listing a few of the common questions around privacy rights in the workplace.  

Online and Social Media 

The Internet has a long memory and few things are ever truly deleted. A good rule of thumb when posting online is whether this is information you would share with a crowd at a restaurant or bar that included your family, friends and employer. Regardless, take the time to review terms of service or research other’s comments on privacy rights policy before signing up for service.

  • Facebook Privacy Policy: Notorious for making updates without informing users, here is the Facebook privacy policy broken down.
  • Ethics Education & Social Media Guidelines course: Understand how social media policies should be integrated into your employee ethical guidelines and workplace culture.
  • AccountKiller: Offers clear instructions on how to delete accounts, as well as site ratings on ease of deletion process. 

As long as technology continues to evolve and pervade every aspect of our lives, privacy rights issues will be an ongoing concern. Fortunately, those same technology innovations can help us take ownership of our privacy at a level of our choosing. What are some other tools you use to maintain your online and offline privacy?

Image Credit: Sean MacEntee

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5 Tips for Successful Networking https://www.opensesame.com/site/blog/5-tips-successful-networking/ https://www.opensesame.com/site/blog/5-tips-successful-networking/#respond Thu, 06 Jun 2013 04:48:20 +0000 /site/?p=2224 Networking can be stressful for even the most experienced professional. While we are constantly drilled on the importance of networking, attending an event is still a nerve wracking experience for many of us. Yet the importance of networking is drilled into us for a reason. Networking has been found to be the leading source of... Read more »

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Networking can be stressful for even the most experienced professional. While we are constantly drilled on the importance of networking, attending an event is still a nerve wracking experience for many of us. Yet the importance of networking is drilled into us for a reason. Networking has been found to be the leading source of hire used by hiring managers and therefore is good investment for any professional seeking employment.

Whether you’re new to networking or just looking for tricks to calm your nerves, here are 5 tips to help you be more successful at your next networking event:

  1. Do Your Homework
    Never go into a conference or networking event blind. It may seem obvious, but always be sure you understand the theme or subject of the event you are attending. Have the organizer’s defined goals or objectives? Do those goals match yours?

    Once you’ve chosen an event, try to find out who else will be there. Research the speakers and organizers. Think about what type of professions or job titles may attend based on the goals of the event. Make a list of the people you really want to connect with. Follow them on Twitter, check out their LinkedIn profile – do whatever you can to get familiar with them prior to the event.
     

  2. Set Specific Goals
    Networking goals are different for everyone. The key is to make sure your goals are challenging, yet achievable. Plan to have meaningful conversations with 3 or 4 people, not 20. Spending quality time with fewer people is often more helpful than a quick chat with the whole room.

    Keep in mind, your overall goal should be to build meaningful relationships, not to get a job or sell your product. You can’t expect people to do you favors after one brief meeting. If you establish a strong connection, you’ll have plenty of time to dig deeper later.
     

  3. Be an Attentive Listener
    Start by briefly introducing yourself then direct the conversation back to the other person by asking a question or providing a compliment. Allow them to lead the conversation and practice active listening. Non-verbal communication is key: nod occasionally, keep an open posture and maintain eye contact.

    Whatever you do, don’t interrupt. Save your questions for when the other person has finished speaking. Don’t direct the conversation to your own interests unless it is relevant to the conversation.

    If you’ve listened well, you’ll be able to ask engaging follow-up questions. Try something along the lines of, “Your marketing project for X product sounds fascinating. How did you come up with the idea?” This shows you are genuinely interested in the other person’s work.
     

  4. Be Authentic
    You’ll hurt yourself in the long run if people think you are putting up a front. Strive to be friendly and helpful. For example, suggest a book you’ve recently read they might be interested in or introduce them to one of your established connections. If you can provide value to someone without being prompted, they are more likely to want to reconnect later.

    Practice what you want to say about yourself or your product, but avoid sounding rehearsed. You should be comfortable enough with your information to be able to modify your “speech” for your audience.
     

  5. Follow Up
    Following up after an event is key. This begins at the end of your conversation when you trade business cards. Be sure to ask how your new connection prefers to communicate. Some people prefer email or social media, while others are committed to phones.

    Follow up within 48 hours with a personalized message. Avoid general messages such as “It was nice talking to you.” Tell them why it was nice to meet them. Bring up a topic you discussed at the event to show you were listening and remind them of your conversation.  Remember, if you don’t follow up, you’re not networking. You can’t build your connections without continuing conversation.

Give these tips a try at your next networking event. If you commit to improving your networking skills, you’ll see results for your hard work. Most importantly, keep practicing and honing your skills. Attend meetups reguarly and check out our networking courses to continue your education. Perhaps in time you’ll be share some of your tips with us!

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OpenSesame as your eLearning Library: Finding the right course https://www.opensesame.com/site/blog/opensesame-your-elearning-library-finding-right-course/ https://www.opensesame.com/site/blog/opensesame-your-elearning-library-finding-right-course/#respond Wed, 05 Jun 2013 18:13:04 +0000 /site/?p=2225 I adore libraries – the smell of the books, the quiet hush of reader’s learning and the endless possibilities just sitting on shelves, awaiting my attention. Unfortunately, this same feeling of possibility can also be overwhelming. A visitor looking to learn how to start a business or be a better leader can wander aimlessly through... Read more »

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I adore libraries – the smell of the books, the quiet hush of reader’s learning and the endless possibilities just sitting on shelves, awaiting my attention. Unfortunately, this same feeling of possibility can also be overwhelming. A visitor looking to learn how to start a business or be a better leader can wander aimlessly through the business section, eyes glazing over as they browse through hundreds of titles, not sure what they really are looking for.

Libraries recognize this plight and are prepared. They have a catalog you can browse online, suggesting titles complete with summaries. Library staff are on hand to provide personal recommendations, as well as direct you to specific shelves that most likely have what you are looking for.

In many ways, finding the right eLearning course for your business can be just as daunting. OpenSesame is here to help by providing several browsing and search options to find the best fit for your team.

Browse by Category

Our browse by category options is great for those in the early stages of building a eLearning curriculum. Selecting a category will provide a dropdown menu with more specific sub-categories, helping narrow your search even further. Once you’ve selected a sub-category, you can use our ‘Refine Search’ sidebar to customize the suggestions to the target audience, desired features, cost and duration.

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Search for Course

Have a specific keyword or perhaps looking for courses by a specific seller? Use our ‘Search for Courses’ bar located at the top of the page to return results from all categories specific to that keyword or seller. For example, searching “LinkedIn” returns results for courses in Business Skills, Information Technology and Academic subject areas. Selecting a specific course will pull up a description and any recommendations for the course. 

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Talk to Us

Just like the trusted help desk at your local library, OpenSesame provides personal assistance through our live chat feature on the site. Visit any page and you’ll see our friendly “Talk to Us” blue box in the lower left-hand corner of the window. Type in your name and email and within minutes you’ll be connected to our customer service team. We can help recommend search terms, categories or even specific courses to help you in your search for the perfect eLearning course. 

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Content Specialists

Looking for a bunch of courses? Our content specialists can work one-on-one with your business to create a curriculum for any number of topics and employees. We build custom solutions based on desired competency models or specific job tracks within your industry.

With OpenSesame, you don’t have to navigate the eLearning marketplace alone. Our search and browsing options allow you to customize your shopping experience, providing as much or as little assistance as you require. Test them out and tell us what option works best for you – we love feedback!

Image Credit: Paul Lowry

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4 Tips for Helping Your Employees Through an Acquisition https://www.opensesame.com/site/blog/4-tips-helping-your-employees-through-acquisition/ https://www.opensesame.com/site/blog/4-tips-helping-your-employees-through-acquisition/#respond Tue, 04 Jun 2013 17:29:18 +0000 /site/?p=2226 This morning, Salesforce announced it will acquire marketing software powerhouse ExactTarget for $2.5 Billion. For both companies, today will be day of excitement, filled with popped champagne corks, flocks of press and congratulatory pats on the back. Tomorrow however, the real work begins as the companies begin merging assets, services and the more than 11,000 employees... Read more »

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This morning, Salesforce announced it will acquire marketing software powerhouse ExactTarget for $2.5 Billion. For both companies, today will be day of excitement, filled with popped champagne corks, flocks of press and congratulatory pats on the back. Tomorrow however, the real work begins as the companies begin merging assets, services and the more than 11,000 employees employed by both businesses.

Acquisitions can be an exciting time for employees, but also wrought with questions and anxiety. How will the company change? How will my job change? Will I still have a job? Unaddressed, these questions can lead to low morale, hostile relationships between staff and reduced productivity.

Being proactive can go a long way in preventing these issues. Here are our 4 tips to helping your employees through an acquisition or merger:

1. Set the expectation of change early 

Denying the inevitable will only lead to more frustration and hostility down the road. From day one, acknowledge change and that it will be slow process. According to WashingtonTechnology.com, “Acquired companies with a strong brand may need up to 18 months to complete the process.” Recognize there will be a lot of ambiguity in the beginning, but it is imporant to take each day-by-day. Focus on short term goals to keep employees motivated and focused.

2. Encourage involvement

Often with an acquisition, decisions are primarily made from the top down. Such a system can cause feelings of animosity among employees, particularly from the purchased company, who feel they have no say in the process. Instead of directives trickling down, encourage employees to share their ideas on how to collaborate with the new company. What culture or procedures do they want to share? What employee-driven events or initiatives could help ease the transition?

3. Prevent Culture Collisions 

These days, most employees join a company because they are passionate about the work and the business, not just for a paycheck. As a result, companies will often develop strong cultures that attract new employees and increase retention. Unfortunately after an acquisition, this strong culture can clash with that of the merged company, creating an atmosphere of competitiveness and an “us versus them” mentality. To combat this culture clash, provide plenty of opportunities to share each other’s cultures and traditions. Host department or even company wide potlucks, as well as participate in each other’s rituals around birthdays, big sales, etc. Additionally, use this time to polish and hone procedures. Combine the best approaches to human resources, training, file storage from each company to create a system that works for everyone.

4. There’s no such thing as too much communication 

After an acquisition, it should be expected all levels of leadership will be available for conversations with staff, not just the direct managers. This sends the message both companies are working to be as transparent as possible with employees. Additionally, managers should have personal conversations with employees about how the changes will affect their jobs, as opposed to only large and impersonal department meetings.

If you are considering a merger or acquisition, it is important to involve staff early in the decision. In addition to these tips, there are several courses available from 360Training to walk you through the legal procedures for communicating a potential merger to employees, as well as performing due diligence to ensure the acquisition process runs smoothly.

Image Credit: CeBit Australia

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What is the Fair Labor Standards Act? https://www.opensesame.com/site/blog/what-fair-labor-standards-act/ https://www.opensesame.com/site/blog/what-fair-labor-standards-act/#respond Mon, 03 Jun 2013 14:36:57 +0000 /site/?p=2227 The Wages and Fair Labor Standards Act (FLSA) was passed by Congress in 1938 to create a minimum standard of living for wage-earners, including a minimum wage, increased pay for overtime work, and regulations on child labor. What Employers Should Know If your business or enterprise meets the following criteria, your employees are covered by... Read more »

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The Wages and Fair Labor Standards Act (FLSA) was passed by Congress in 1938 to create a minimum standard of living for wage-earners, including a minimum wage, increased pay for overtime work, and regulations on child labor.

What Employers Should Know

If your business or enterprise meets the following criteria, your employees are covered by FLSA:

  • Must have at least two employees
  • Must have $500,000 in annual dollar volume of sales or business done
  • Or are a hospital, residential healthcare facility, educational institution, or government agency.

Record Keeping: Employers must keep records for every covered, nonexempt employee. The record must include accurate information regarding the employee, the hours the employee worked, and the wages the employee earned.

Notices and Posters: All employers subject to the Act must post notice explaining employee rights in a place where it can be easily located and read, such as a breakroom or near an entrance.

Penalties: Violators can be criminally prosecuted and fined up to $10,000. Second-time violators can be imprisoned. For violations of child labor provisions, employers can be made to pay up to $11,000 per employee for each violation. If death or serious injury happens to a minor employee, employers must pay $50,000 for each violation. A penalty can be doubled if the violation was determined to be willful or repeated.

What Employees Should Know

Minimum Wage: The federal legal minimum wage is $7.25 for full-time and part-time employment. Certain states and territories have additional laws, which raise the minimum wage in their jurisdictions. In states without minimum wage laws or have a minimum wage below that of the federal government, companies are subject to pay the federal minimum wage. 

Overtime: Overtime starts after 40 hours of work in one week. Employers must pay their employees one and a half times their normal hourly wage for any overtime work.

Under 18 and looking for a job?
Employers can hire employees under 20 years old at $4.25 per hour for the first 90 consecutive calendar days. 

  • 16-17 years of age: There are no time limits (i.e. 8 hours a day), but cannot perform hazardous jobs.
  • 14-15 years of age: When school is in session, children cannot work more than 3 hours on a school day and no more than 18 hours in a week. When school is not in session, they cannot work more than 8 hours in a day and no more than 40 hours in a week. Additionally, youth cannot work outside the hours of 7am and 7pm. This is extended to 9pm between June 1st and Labor Day.
  • Under 14 years of age: Youth under 14 may only: deliver newspapers, babysit, act in a movie, television show, or theatre production, work as a homeworker gathering evergreens or making wreaths, or work for a business entirely owned by their family as long as it is not mining, manufacturing, or any such hazardous occupation.

Do I need a permit to work? Where can I get one?
FLSA does not require youth have a work permit to get a job. However, work permits are required in certain states. Check with your state labor office for specific guidelines and how to apply.

Given the drastic increase in lawsuits and litigation in the last 20 years, it is essential employers ensure they are complying with all FLSA regulations. Protect your employees and your business by educating yourself on the Fair Labor Standards Act.

Image Credit: Daily Sunny

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10 LinkedIn Groups for IT Professionals https://www.opensesame.com/site/blog/10-linkedin-groups-it-professionals/ https://www.opensesame.com/site/blog/10-linkedin-groups-it-professionals/#respond Fri, 31 May 2013 17:31:19 +0000 /site/?p=2228 You’ve updated your profile, added connections, followed companies, and garnered some endorsements and recommendations – what’s left for you to make the most of LinkedIn? Groups! Joining groups has many benefits, such as networking with industry leaders or getting feedback on ideas, but as an IT professional how do you know which LinkedIn groups are... Read more »

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You’ve updated your profile, added connections, followed companies, and garnered some endorsements and recommendations – what’s left for you to make the most of LinkedIn? Groups! Joining groups has many benefits, such as networking with industry leaders or getting feedback on ideas, but as an IT professional how do you know which LinkedIn groups are for you?

We’ve scoured the thousands of groups for IT professionals on LinkedIn and chose 10 groups that best represent the diversity of the IT community. 

  1. IT Specialist Information Technology Network
    Founded in 2007, this group has grown to over 92,000 members, making it one of the largest groups for IT professionals on LinkedIn. This group is associated with the IT Specialist Network and focuses on Q&A and discussion related to network engineering, software development, and enterprise applications. 15 subgroups allow you to find your perfect niche. 
     
  2.  TopLinked IT Professionals
    At nearly 7,000 members, this group is the perfect place to network and connect with other IT professionals on LinkedIn and beyond. A subgroup of TopLinked, which has almost 140,000 members, and affiliated with TopLinked.com, this group helps those in the IT field connect on multiple social networks. 
     
  3. Global Association of Information Technology Professionals
    This group takes a global approach to IT networking. Its 10,000 members are a mix of entry and senior level professionals from around the world. Posts in this group are mostly IT discussions and relevant articles, with some IT job postings included. This group is perfect for those looking to expand their reach and have an interest in international IT. 
     
  4. Chief Information Officer (CIO) Network 
    This group of over 82,000 members is specifically for information technology leaders- Directors, VPs, and CIOs. Founded in 2008, this group seeks to connect professionals for networking, discussing IT issues, and job hunting. The CIO Network group is full of engaging articles and discussions between the leaders of the IT field. 
     
  5. Women In Information Technology Group
    Founded in 2009, this group is a great place for women in IT careers to connect. With more than 4,000 members from various geographic locations, this diverse group has many active discussions and job postings. Women make up only a small number of jobs in IT, making this a valuable resource for women to connect. Within this group, women can discuss specific challenges they face daily in the information technology field. 
     
  6. Information Technology: IT Networking, Forum, and Jobs
    Almost 132,000 members since 2009 make this one of the largest IT groups on LinkedIn. This group is for job openings, job leads, and job connections in IT. It is made up of mostly entry level job seekers in various IT fields. Advice and articles aimed at novice job hunters also populate the discussion feed. 
     
  7. The Enterprise Architecture Network Group
    For those working in IT with an interest in enterprise architecture, this 92,000 member group is a must join. Making hundred of comments per week, members of this group are very engaged and actively exploring ideas within enterprise architecture. This group, founded in 2007, offers value to both beginners and experts. 
     
  8. Information Technology Audit and Governance Group
    Founded in 2008, this group has grown to be LinkedIn’s largest for all things related to information technology audit, compliance, and forensics. The nearly 39,000 members generate many discussions, comments, and promotions each week. This group is strictly moderated, so you won’t find spam clogging the discussion feed. 
     
  9. Healthcare Information Technology
    This 19,000 member group is for anyone working in the healthcare information technology field. Areas of discussion include public health, clinical systems, health informatics, and eHealth systems. Members also discuss the standards that drive this technology, including those related to privacy and security. 
     
  10. Information Technology Managers Forum
    Dedicated to communication and sharing between IT managers, this group has amassed more than 5,000 members since 2008. Posts in this group range from hiring and job seeking to advice, questions, and IT related articles. This fast-growing group brings together IT management professionals from all over the globe.

This list is a good jumping off point for determing what you’re looking for in a group. Once you’ve found one, educate yourself on best practices for communicating on LinkedIn.

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Rise of the Pay-Per-Use Model https://www.opensesame.com/site/blog/rise-pay-use-model/ https://www.opensesame.com/site/blog/rise-pay-use-model/#respond Thu, 30 May 2013 23:49:38 +0000 /site/?p=2229 Before iTunes, music fans were forced to purchase an entire album in order to listen to their one favorite single. Music companies loved this model because they profited from the entire album, even if it only contained one good song. Birth of Pay-Per-Use The idea began with Napster, but it was iTunes that really capitalized... Read more »

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Before iTunes, music fans were forced to purchase an entire album in order to listen to their one favorite single. Music companies loved this model because they profited from the entire album, even if it only contained one good song.

Birth of Pay-Per-Use
The idea began with Napster, but it was iTunes that really capitalized on the power of a single song. Flipping the music industry on its head, iTunes allowed users to purchase favorite songs and avoid the cost of an entire album. This approach forever changed the music industry and 10 years later, iTunes now controls 38.23% of the overall music market.

Cable Feels the Impact
Major record labels aren’t the only ones affected by the shift from package to pay-per-use. The iTunes model has created a ripple effect in the cable television industry as well. Similarly to the albums of old, cable corporations such as DirectTV require consumers to purchase packages in order to gain access to the one or two channels they require. Barry Diller, an investor for the live-streaming television company Aereo, believes traditional cable companies will implode if they don’t adapt. “The idea of […] paying thousands of dollars a year for a package of cable channels that you don’t watch, it doesn’t make any sense,” said Diller in a recent TechCrunch article. “90 percent of households end up paying so that 10 percent can watch ESPN.” 

eLearning and Pay-Per-Use
At OpenSesame, we believe the shift from packages to pay-per-use applies to more than the entertainment industry. Consumers are sending a clear signal they prefer personalized content matched to their needs and interests, without having to purchase superfluous content as part of a package. As a result, we focus our business on providing quality elearning courses priced on a pay-per-use basis. HR departments and training professionals can: 

  • Choose from our entire library of more than 20,000 courses – no packaged deals full of undesired courses.
  • Buyers only pay for what they actually use, avoiding unused inventory and reducing your elearning spending
  • Courses can be taken on your time for up to a year after purchase.

As the pay-per-use model becomes more prevalent, what other industries do you think will be impacted?

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Tools for Creating Mobile-Friendly eLearning Courses https://www.opensesame.com/site/blog/tools-creating-mobile-friendly-elearning-courses/ https://www.opensesame.com/site/blog/tools-creating-mobile-friendly-elearning-courses/#respond Wed, 29 May 2013 21:56:28 +0000 /site/?p=2230 You may be eLearning savvy, but how much do you know about mLearning? Companies are increasingly interested in creating mlearning material – elearning courses designed to work on mobile devices. We’ve previously shared our guide for best elearning authoring tools, and are now supplementing with our tool guide for creating mobile ready learning courses. Adobe... Read more »

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You may be eLearning savvy, but how much do you know about mLearning? Companies are increasingly interested in creating mlearning material – elearning courses designed to work on mobile devices. We’ve previously shared our guide for best elearning authoring tools, and are now supplementing with our tool guide for creating mobile ready learning courses.

Adobe
Adobe is in the process of a major overhaul for their Creative Cloud service, to be completed in June. Edge Animate is the creative desktop application used for multimedia web content creation. This tool, designed for web designers and developers, uses HTML, JavaScript, and CSS, as well as works on both Mac OS and Windows. Animated content produced with Edge Animate runs reliably on iOS (for iPhone and iPad), most Android devices, and HTML5 browsers. 

How much does it cost?
Through June, a free license is available. Post-overhaul, Edge Animate will be available exclusively through a subscription to Adobe Creative Cloud. Subscriptions cost $19.99 for a single app or $49.99 for the full Creative Cloud monthly. A free 30-day trial will be available with a free Creative Cloud subscription.

Articulate 
“Simple enough for beginners, powerful enough for experts.” Articulate Storyline allows users to publish to HTML5, Flash, and iOS easily, making mobile capabilities quick and simple. Making interactive courses is easy with slide layers, characters, and quizzes. Storyline is available on both desktop and iPads to give learners the best experience.

How much does it cost?
Storyline offers a 30-day money back guarantee. It’s an investment at $1,398, however with mobile capability and a user-friendly model, it is worth it for anyone looking to make quality mlearning courses.

Chalk Pushcast Software (No Longer Available)
Built specifically for Blackberry users, Chalk Pushcast allows authors to send content to both computers and BlackBerry devices for playback through the Chalk Pushcast Player. Content can include audio, video, pictures, surveys, and quizzes. Mobile users can view and save content to their device and open the content even when they are offline.

How much does it cost?
This software is included with BlackBerry Enterprise Service 10. There is a free 60-day trial or the option to upgrade from your current plan for free until the end of 2013. Contact BlackBerry to find out more.

Claro  
Claro, a tool from dominKnow, helps create mobile ready HTML5 content. The program offers layout templates for all the popular devices right in the development process, and has audio, video, and interaction tools built in. Additionally, users can share content with other team members for easy collaboration.

How much does it cost?
Pricing through the end of May starts at $997/year or $97/month for the Lite version and goes up from there. Customer service can create a custom package based on your needs and provide a quote. A free trial of Claro is available as well.

Hot Lava Mobile (No Longer Available)
Hot Lava by KeneXa allows users to develop and deploy content to all popular mobile devices including Symbian, BlackBerry, Windows, iPhone/iPad, and Android. Hot Lava uses Microsoft PowerPoint to create rich mobile content through the addition of surveys, quizzes, video, and PDFs. No programming is required to create content, which can be used individually or in any LMS.

How much does it cost?
A free 30-day trial of Hot Lava Mobile is available. No pricing is available on their website, so be sure to contact customer support.

Lectora Inspire  
Lectora Inspire works with HTML5 to bring content to many different mobile devices. This user friendly model includes 3 bonus tools: Flypaper 3.9 for Flash animation, Camtasia 8 to create and enhance video tutorials, and Snagit 11 to transform screen captures into learning tools. Users can also publish courses to ReviewLink to receive feedback.

How much does it cost?
A 30-day free trial of Lectora is available. The full version costs $2,495 with the option to add multiple licences or support for additional fees. A more basic version (Lectora Publisher) is available for $1,595.

Maquetta 
Maqetta, hosted by the Dojo Foundation, is an authoring tool ideal for web designers or the motivated non-programmer. It is an open source project that provides WYSIWYG visual authoring of HTML5 user interfaces, allowing it to run on mobile browsers.

How much does it cost?
This community-focused tool is free for users. There are active discussion rooms and bug-reporting trackers, so support is always free and available.

Rapid Intake (Now Lectora Author)
Rapid Intake by CallidusCloud is an easy to use cloud-based mlearning tool. Building a course is simple with pre-made templates to which users can add images, audio, and video. Once a course is built, select desktop (Flash), mobile (HTML5), or a package containing both. iOS, Android, and BlackBerry are all supported. Rapid Intake also encourages collaboration by allowing anyone on a team to edit or comment on courses being developed.

How much does it cost?
A 14-day free trial of Rapid Intake is available. Pricing is per month and ranges from $179 per licence for 10-25 licenses to $209 per license for 1-4 licences.

ReadyGo WBC 
ReadyGo is ideal for the non-programmer and requires no technical knowledge to build courses. The HTML5 format used has been tested on many popular mobile devices; courses built with this tool detect the specific device to provide a great experience every time. Templates allow the addition of audio and video to make the user experience simple and efficient.

How much does it cost?
A free trial version of ReadyGo WBC is available. The full version costs $499 per liecense and allows each developer to create an unlimited number of courses.

SumTotal ToolBook 
ToolBook enables subject matter experts and learning professionals to quickly and easily create content and assessments. This tool provides templates for use on both desktop and mobile devices. Content creators can easily convert powerpoint presentations into mlearning and add voice narration. A nice bonus with ToolBook is the library of guides and tutorials, making for a very user-friendly experience.

How much does it cost?
A 30-day free trial of ToolBook is available. No pricing is given on their site, so contacting customer service is necessary.

Hopefully, this brief overview of mlearning course authoring tools available helps identify which tool is best for you. Have another favorite mlearning tool? Share it in the comments

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Creating a Memorable First Day for Interns and New Hires https://www.opensesame.com/site/blog/creating-memorable-first-day-interns-and-new-hires/ https://www.opensesame.com/site/blog/creating-memorable-first-day-interns-and-new-hires/#respond Tue, 28 May 2013 22:12:20 +0000 /site/?p=2231 With Memorial day behind us and the first day of summer quickly approaching, we all know what is coming next…interns! OpenSesame will welcome 10 of our own interns in the coming weeks and, like many of you, we’ve begun planning for their arrival. As companies make these preparations, it’s important not only to focus on... Read more »

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With Memorial day behind us and the first day of summer quickly approaching, we all know what is coming next…interns! OpenSesame will welcome 10 of our own interns in the coming weeks and, like many of you, we’ve begun planning for their arrival. As companies make these preparations, it’s important not only to focus on the tasks and expectations for these young adults, but also making them feel welcome right from the start.

For many interns, your company will be their first experience with a professional environment. Naturally this can cause a lot of anxiety before they ever set foot in your facility. Arriving into an impersonal environment and spending the entire first day alone filling out paperwork won’t help reduce those tensions. Fortunately, there are several simple ways to put your interns or new hires at ease and encourage an open, welcoming environment year round.

Send a First Day Schedule

Informing your new hire of what to expect on the first day is a simple way to reduce anxiety and set expectations. Create a simple one page email or post on your site dedicated to first day tasks, with links to the necessary paperwork. If your company hosts an About page with employee profiles, include this as well. 

Above & Beyond – Send a goodie bag with company schwag or a card signed by team members with whom the intern will be working.

Create an Onboarding Plan

When an intern arrives for the first day, have a printed welcome packet prepared with the necessary paperwork, a map of the office and an employee facebook. Additionally, provide a new hire checklist to keep your intern on track and give them a sense of accomplishment in those first few days. 

Above & Beyond – Turn the onboarding packet and corresponding tasks into a game. Transform a boring office tour into a treasure hunt and have the intern use a set of clues to hunt down offices supplies, bathrooms or popular local lunch spots. The New York Times ‘You’re the Boss’ blog provides additional creative ideas for a new hire’s arrival

Lead with the ‘Why’

Before an intern or new hire begins to work on tasks, they should understand the value of the company and how their work contributes to that value. Focusing on these two points encourages intrinsic motivation and helps interns see their work as part of a bigger picture.

Above & Beyond – Print an inspirational letter or poster, such as the one purportedly given by Apple on an employee’s first day.

Creating a memorable first day for your interns or new hires not only eases anxiety, but increases retention and enhances recruitment efforts. Give your interns something to brag about to all their friends and you won’t have any trouble finding interns in the future.

Have a great onboarding story to share, either personally or as a company? Tell us in the comments!

New Hire Image by merydith 

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First Career? Tips on Approaching Sexual Harassment Issues Out of College https://www.opensesame.com/site/blog/first-career-tips-approaching-sexual-harassment-issues-out-college/ https://www.opensesame.com/site/blog/first-career-tips-approaching-sexual-harassment-issues-out-college/#respond Mon, 27 May 2013 22:12:27 +0000 /site/?p=2232 Sexual assault is a topic college students are used to hearing about. Nearly everyday there is a new story about a college failing to protect its students from sexual assault. While colleges seek to better educate their students on sexual assault, less often discussed is sexual harassment, which can be a precursor to and is... Read more »

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Sexual assault is a topic college students are used to hearing about. Nearly everyday there is a new story about a college failing to protect its students from sexual assault. While colleges seek to better educate their students on sexual assault, less often discussed is sexual harassment, which can be a precursor to and is intertwined with sexual assault.

Sexual Harassment and Entering the Workforce

A 2005 study by the American Association of University Women found 62% of female college students had been sexually harassed. Unfortunately, the behavior often continues after a woman graduates and enters the workforce. It is estimated about one third of women in the United States have been harassed. While harassment can also affect young men, young women as new entrants to the workforce are more likely to be targeted due to their age and lack of experience.

Overcoming Ignorance

The most difficult barrier to combating sexual harassment of young women in the workplace is the confusion around what constitutes sexual harassment. Moving from a college campus environment where sexual jokes and innuendo are the norm can make identifying harassment in a work environment difficult for recent graduates. This ambiguity around sexual harassment can be challenging for both women and men; however, there are a few steps recent graduates can take to empower themselves:

Educate Yourself: Make sure that you are familiar with your school’s and/or company’s sexual harassment policy. Take the time to look up important Supreme Court cases and legal definitions. These could be useful if you feel that your company or school has inadequate policies or is not responding correctly to a complaint.

Confront the Harasser: If a behavior makes you uncomfortable, say something. Simply letting individuals know you are not okay with their conduct may be enough to stop the harassment. While confronting an individual may be difficult, studies have shown many individuals work to alleviate the situation, sometimes even leading to permanent changes in sexists attitudes and behavior.

If Unable, Find an Ally: Do not let yourself be alone if you are a target. Find someone with whom you are comfortable speaking.

Know Your Legal Resources: If you believe that your school or company is not doing enough, know your rights and agencies you can contact, such as your school’s Title IX representative or the U.S. Equal Employment Opportunity Commision.

In the end, there is not an easy answer to sexual harassment; however, education is a powerful tool to help protect you against sexual harassment. Be your own advocate. Be honest with people about how they make you feel and hold others accountable. Being new to the workforce should not prevent you from speaking up.

Image credit: Flickr TheeErin

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Protect Your Family and Business with an Emergency Preparedness Plan https://www.opensesame.com/site/blog/protect-your-family-and-business-emergency-preparedness-plan/ https://www.opensesame.com/site/blog/protect-your-family-and-business-emergency-preparedness-plan/#respond Fri, 24 May 2013 21:27:06 +0000 /site/?p=2233 As the citizens of Moore, Oklahoma struggled in the aftermath of a scale-topping tornado, hundreds of organizations mobilized to assist in the relief efforts. In under 24 hours, groups such as the Red Cross and National Guard were on hand providing food, shelter and comfort to this devastated community. More important than supplies, these disaster... Read more »

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As the citizens of Moore, Oklahoma struggled in the aftermath of a scale-topping tornado, hundreds of organizations mobilized to assist in the relief efforts. In under 24 hours, groups such as the Red Cross and National Guard were on hand providing food, shelter and comfort to this devastated community. More important than supplies, these disaster relief organizations bring valuable experience and planning to these devastated communities. Unfortunately, most communities lack individuals with disaster preparedness training, often resulting in a lack of action during those critical first hours. Getting a head start on tackling issues can save time and provide direction to scared community members.

Planning Ahead

It is difficult to think of the worst happening and as a result, many individuals and businesses avoid planning for such a situation. In a 2009 survey performed by FEMA’s Citizen Corps, less than half of individuals reported “having participated in a workplace evacuation drill”, with only 14% having practiced a drill at school or in their homes. Training employees in disaster preparedness not only can prevent injury in the workplace, but also encourage planning in the home and in the local community. There are lots of great resources for individuals and business to create an emergency preparedness plan, as well as train employees on basic procedures. The American Red Cross provides a comprehensive checklist for a disaster kit, as well as useful tips for planning around children, pets or a household member with a disability.

5 Ways to Start Your Emergency Planning

  1. Educate yourself on the risks to your community: floods, tornadoes, earthquakes, etc.
  2. Research emergency routes provided by your city and state.
  3. Share your findings with your family and fellow employees. Based on the information, discuss possible situations and steps to ensure everyone’s safety.
  4. Contact your insurance provider to understand your coverage and most common claims for the area.
  5. Have a basic emergency kit at your home, office and in your car that includes basic first aid, bottled water, food and a battery powered radio or cell phone charger.

When disaster strikes, everyone must pull together. By educating your employees, you’re not only protecting them in the workplace, but also building knowledgeable leaders that can implement change in their homes and share best practices with the local community.

Image by Grafixar

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Partner with the Fastest Growing Marketplace for Online Training! https://www.opensesame.com/site/blog/partner-fastest-growing-marketplace-online-training/ https://www.opensesame.com/site/blog/partner-fastest-growing-marketplace-online-training/#respond Thu, 23 May 2013 08:00:00 +0000 /site/?p=2234 When you sell your content on OpenSesame, you are given the opportunity to partner with some of the brightest minds in the elearning industry and distribute your content worldwide. As OpenSesame continues to flourish, we need to keep up with the requests of our buyers, and that’s how our sellers become our most valued players.... Read more »

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When you sell your content on OpenSesame, you are given the opportunity to partner with some of the brightest minds in the elearning industry and distribute your content worldwide.

As OpenSesame continues to flourish, we need to keep up with the requests of our buyers, and that’s how our sellers become our most valued players. Here are a few ways OpenSesame creates an optimal experience for our sellers:

1. Capture New Sales & Collaborate with Content Specialists

As a seller on OpenSesame, you’re paired with a content specialist who will guide you through on-boarding, merchandising, marketing strategies, and sales opportunities. We direct new and existing clients to your content through top notch search engine optimization (SEO), social media marketing, newsletters, and direct sales practices.

2. Pricing Flexibility

You set the price – it’s that simple. We recommend selling your courses at a rate that’s competitive within your market and reflects the quality, features, and duration of comparable courses. Our content specialists are happy to collaborate with you on choosing appropriate pricing models for your course ware.

3. Patent-Pending Technology

OpenSesame works with sellers who have content in SCORM, AICC or Video formats. This ensures content purchased within the marketplace will automatically play on any SCORM compliant LMS. We fix technical hurdles so you can focus on quality content.

4. IP Protection

We take intellectual property protection VERY seriously. Sellers can be assured their content is protected and centrally located. Buyers receive only the course import files, never full course file access.

5. License Management

We make sure our buyers do not abuse their licenses. When buyers purchase your content on OpenSesame, use is limited to the number of seats purchased. Interested in our license structure? Check out OpenSesame’s 12/12 License model.

6. Ease of Updates

Need to update an existing course? With OpenSesame, you only need to update once. Customers who previously purchase courses are notified and can easily load updated courses.

Now come along and partner with us

OpenSesame simplifies selling and ensures your courses are protected. Get in touch with us and we’ll lead you through the steps in becoming a featured seller on the OpenSesame marketplace. Feel free to email support@opensesame.com, or connect with us through live chat. You will be paired with a content specialist right away to address any of your initial questions or concerns. We’re thrilled to partner with you!

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Hello from New Marketing Coordinator https://www.opensesame.com/site/blog/hello-new-marketing-coordinator/ https://www.opensesame.com/site/blog/hello-new-marketing-coordinator/#respond Tue, 21 May 2013 21:19:05 +0000 /site/?p=2235 Hello! I’m Katie Hurst, the new Marketing Coordinator for OpenSesame. As a recent Portland transplant, I’m thrilled to be joining a company so well respected in the startup community. I originally heard about OpenSesame through an article on the Oregon Tech Awards, for which OpenSesame was nominated for Technology Company of the Year – Startup.... Read more »

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Hello! I’m Katie Hurst, the new Marketing Coordinator for OpenSesame.

As a recent Portland transplant, I’m thrilled to be joining a company so well respected in the startup community. I originally heard about OpenSesame through an article on the Oregon Tech Awards, for which OpenSesame was nominated for Technology Company of the Year – Startup. Having facilitated Startup Weekend events all over the U.S. for the past two years, I was looking for the right opportunity to “practice what I preach” and go to work for a growing startup. As it turned out, OpenSesame was hiring and the Marketing Coordinator position proved the ideal role for my background.

Before moving to Portland, I served as Executive Director for Gangplank, a network of nonprofit collaborative workspaces providing resources and community for entrepreneurs and creatives alike. In addition to running the day-to-day operations, it was my privilege to execute programming for dozens of startup businesses, as well as hundreds of freelancers and hopeful entrepreneurs. Through this experience, I developed my love for technology and helping small businesses grow, a passion OpenSesame shares by simplifying online training for employers through its platform.

Of course, my passion for education and technology stretches much further back to my time with Teach for America. As a 7th grade history teacher for a Title I school on the Texas/Mexico border, I often had to improvise ways to expose my students to technology’s educational qualities beyond their typical texting and Facebooking. I enjoyed researching cutting edge technologies and the challenge of applying them in the classroom. As a result, I’m every excited about the eLearning sector and its potential applications to multiple industries.

Despite my passion for following the tech scene, my guilty pleasures are slightly more archaic. When not wandering the halls of my local library due to my insatiable love of (gasp!) physical books, I can be found at home devouring old movies and replaying any of Aaron Sorkin’s retired television dramas.

I look forward to getting to know the OpenSesame community members and experiencing the tremendous value of the educational marketplace we offer!

Headshot by Minkmade Photography

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Spice Up Your eLearning Course with Photos https://www.opensesame.com/site/blog/spice-your-elearning-course-photos/ https://www.opensesame.com/site/blog/spice-your-elearning-course-photos/#respond Fri, 03 May 2013 08:00:00 +0000 /site/?p=2236 The stylish business woman leading a group of project managers, the angry boss yelling at his employees, or the snapshot of two thumbs up. A good picture can make elearning experiences visually stimulating and engaging. So how do you determine the perfect photo for your content? When choosing images for a course, you should have... Read more »

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The stylish business woman leading a group of project managers, the angry boss yelling at his employees, or the snapshot of two thumbs up. A good picture can make elearning experiences visually stimulating and engaging.

So how do you determine the perfect photo for your content? When choosing images for a course, you should have these three goals in mind:

1) Symbolize Your Message Your images should display an idea or action in support of your message. Before inserting a photograph into your course, make sure the picture has a symbol that supports and captures the point of your message. Unrelated pictures might just confuse learners.

2) Illustrate Emotions Great images are relatable. Learners understand content better when they can visualize an experience– even when the image is exaggerated. Consider this image, a manager disciplining her employee:

This may not be appear realistic, but learners can understand that he is receiving a shocking message from his boss.

3) Increase Retention Photos should include props that add subtle meaning to course content. Whether the photo has sticky notes, cell phones, or question-marks printed on cardboard, props reinforce your message. These sorts of visual stimuli make for more effective training because they increase memory retention and focus. A picture is not only worth a thousand words –  its a lot easier to remember than a thousand words.

If you’re a stock photo newbie, iStockphotoFlickr, and Shutter Stock, are some resources to get you started.

                    

The stock photos above are from The Inside Coach training courses featured on OpenSesame. What messages do you think these images capture? Let us know what you think in the comments section!

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Six Reasons Why You Should Learn C# https://www.opensesame.com/site/blog/six-reasons-why-you-should-learn-c/ https://www.opensesame.com/site/blog/six-reasons-why-you-should-learn-c/#respond Thu, 25 Apr 2013 22:11:29 +0000 /site/?p=2237 C#—it’s not just a musical note. First introduced in 2000 alongside Microsoft’s .Net framework, it’s been through five versions and one (now-retired) mascot named Andy. Now, it’s arguably one of the most valuable programming languages to learn—and here’s why. Why Learn C#? C# popularity is higher than ever. C# was named the programming language of... Read more »

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C#—it’s not just a musical note. First introduced in 2000 alongside Microsoft’s .Net framework, it’s been through five versions and one (now-retired) mascot named Andy. Now, it’s arguably one of the most valuable programming languages to learn—and here’s why.

Why Learn C#?

C# popularity is higher than ever. C# was named the programming language of 2012 by the PopularitY of Programming Language (PYPL) index. According to PYPL, C#’s popularity grew by 2.3% in 2012—more than any other programming language. Although it’s still not as popular as Java or PHP, it’s neck and neck with C++; each has a 10.5 percent developer share.

Is C# worth learning?

C# could get you a job. The growth of C# was spurred by the release of Windows 8. C# is currently the most used language in the development of third-party apps for Windows. It also is a very popular language on mobile devices, including the Windows Phone.

C# is also the most-used language in programming for Windows Silverlight, which in 2011 became more popular than Adobe Flash.

Because of all these factors, companies are looking for C# savvy programmers. And the pay isn’t bad, either; according to SimplyHired.com, even entry level C# developers make an average of $53,000 a year. This is fairly comparable to the wages from other, similar languages.

Is C# easy to learn?

C# is simple (as programming languages go). If you know C, C++, or Java, learning C sharp should be a snap. Sure, any programming language requires time to learn and master, but the C# learning curve was made to be short for those already versed in programming languages. C# is syntactically very similar to Java, for example. Let’s look at Java vs. C3 with the classic “Hello World” program. Here’s what it looks like in Java:

public class Hello {

 public static void main (String args[]) {

     System.out.println (“Hello World”);

 }

}

 

And in C#, it looks like,

public class Hello

{

 static void Main()

 {

     System.Console.WriteLine(“Hello World”);

 }

}

 

Sure, some of the words are different, but the structure is fundamentally the same. The difference between Java and C# are less the differences between two different languages and more like the differences between two dialects of English. An American ordering chips might get french fries in England, but they still understand the basic structure of the language being spoken.

The less programming-savvy among us might be surprised to hear any programming language described as “simple.” But even if a “Public Class” simply sounds like a nice event to attend on a Saturday, C# might be a good place for you to start learning programming languages. The fact that it’s easy for people who know C, C++, and Java to learn C sharp also works the other way around—it’s easy for people who know C# to learn these languages as well.

Should I learn C#?

C# is very useful. C# is very similar to other object-oriented programming languages, but it has a unique set of features that make some programmers favor it. A few of these include:

  • Built-in functional programming capabilities

  • Built-in asynchronous programming capabilities

  • Native garbage collection

  • Type safety

If this set of features sound ideal for your programming style, perhaps it is worth learning C# programming.

There are tons of great C# resources, including instructional websites, videos, books, and manuals. In the free department, there is a list of eight free e-books available on Readwrite.com, although some of them are dated.

Of course, one of the problems with free resources is that they often aren’t of as high quality as paid ones. If you’re a professional who wants to learn C# in a short time, the best place to learn C# depends on your preferred learning mode. If you already know a lot about programming, a book like C# for Programmers or C# in Depth might be ideal. If you’re looking for learning c sharp programming for beginners, take a peek at something like C# 5.0 in a Nutshell. And if online courses are more your speed, over at OpenSesame we have many C# tutorials available.

In closing, why not? There’s no good reason not to learn C#, particularly if you already know programming languages like C, C++, or Java. Your investment is simply the cost and time of a course or book. The return on this investment is the knowledge of a highly useful, highly marketable programming language. This could play a crucial role in anything from getting you a job to helping you to develop an application for the Windows Phone to simply adding another skill to your resume.

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Course of the Week: Excel 2007 in Spanish https://www.opensesame.com/site/blog/course-week-excel-2007-spanish/ https://www.opensesame.com/site/blog/course-week-excel-2007-spanish/#respond Thu, 25 Apr 2013 19:42:16 +0000 /site/?p=2238 This weeks Course of the Week Excel 2007 in Spanish comes to us from SeAprende.com. SeAprende’s courses are both engaging and fun- or as they like to refer to them as Edutainment! What is Edutainment? Education + Entertainment = Edutainment! Combining Online Communication, Games and Social Networks, it is an enitrey new way to learn! ... Read more »

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This weeks Course of the Week Excel 2007 in Spanish comes to us from SeAprende.com. SeAprende’s courses are both engaging and fun- or as they like to refer to them as Edutainment! What is Edutainment? Education + Entertainment = Edutainment! Combining Online Communication, Games and Social Networks, it is an enitrey new way to learn! 

This 15 hour series will show you how to work with the various tools and features of Excel 2007, starting with the basics, and ending with advanced tools. Excel 2007 in Spanish teaches the user how to be able to use formulas, functions, insert pictures or create charts, and other skills through demonstration videos, small intermediate exercises and games, all while strengthening your knowledge.

Learners will:

• Review the course structure and methodology before taking a self-assessment.

• Explore the basics of using and managing of Excel 2007.

• Identify key functions and features for customizing a spreadsheet.

• Explore tools related to spelling, printing, and the use of graphics and images.

• Discover advanced tools for using diagrams, data import, and tables.

• Test their knowledge in a series of short quizzes and a fun, game-like exercise.

Want to get our Course of the Week delievered directly to your email inbox? Request it here!

Esta semana Curso de la Semana Excel 2007 en Español viene de SeAprende.com. Cursos de Seaprende son a la vez atractivo y divertido, o como les gusta referirse a ellos como Edutainment! ¿Qué es Edutainment? Educación + Entretenimiento = Edutainment! Combinar la comunicación en línea, juegos y redes sociales, es una nueva forma enitrey para aprender!

Esta serie de 15 horas le mostrará cómo trabajar con las distintas herramientas y funciones de Excel 2007, empezando por los conceptos básicos hasta finalizar con herramientas avanzadas. Esta aplicación te dejará en condiciones de utilizar fórmulas, funciones, insertar imágenes o crear gráficos, entre otras utilidades que conocerás a través de videos demostrativos, pequeños ejercicios intermedios y un juego, todos en función de reforzar tus conocimientos.

Los particiapantes podrán:

• Revisar la estructura y metodología del curso antes de tomar una autoevaluación.
 
• Explorar los aspectos básicos del uso y manejo de Excel 2007.
 
• Identificar las funciones y características principales para la personalización de una hoja de cálculo.
 
• Explorar las herramientas relacionadas con la ortografía, la impresión y el uso de gráficos e imágenes.
 
• Descubrir las herramientas avanzadas para el uso de diagramas, importación de datos y tablas.
 
• Pruebe sus conocimientos en una serie de pruebas cortas y un divertido ejercicio juego similar.
 
Quieres conseguir nuestro curso de la semana suban directamente a su buzón de correo electrónico? Solicite aquí!

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Course of the Week: Sustainability Training Bundles https://www.opensesame.com/site/blog/course-week-sustainability-training-bundles/ https://www.opensesame.com/site/blog/course-week-sustainability-training-bundles/#respond Wed, 17 Apr 2013 21:39:17 +0000 /site/?p=2239 OpenSesame is featuring the Sustainability Education Series in celebration of Earth Day 2013. The creators of these courses are excited to share their expertise with the elearning community:  “It is time all companies begin to train in adding sustainability planning to their daily practices. These trainings will teach employees how to do in house energy plans, to... Read more »

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OpenSesame is featuring the Sustainability Education Series in celebration of Earth Day 2013. The creators of these courses are excited to share their expertise with the elearning community: 

“It is time all companies begin to train in adding sustainability planning to their daily practices. These trainings will teach employees how to do in house energy plans, to become more energy efficiency, understand waste management, and to be accountable to stakeholders. Train on the ROI this offers not only in saving money but in human capital.

If we do not begin to add the take away of online education on sustainability throughout the ENTIRE employee pools, from a departmental standpoint, no one will know where to begin. We ask employees to learn about sexual harassment in the workplace, why not add topics like learning to become more energy efficiency, understand waste management, water conservation, recycling and other topics many have interest in but few resources for an effective on line learning platform. Management need to train on the ROI this offers not only in $$’s but in human capital as well. They need to know the reasoning behind HOW to do carbon accounting, design sustainability plans, manage waste and what an energy plan is in order to design one and to be held accountable for these programs.

The disconnect is that we can do all of the webinars and conferences we want geared towards the Environmental Chiefs, Chain Managers, CFO,  and/or CEO’s, but if we do not add the take away of online education on sustainability throughout the employee pool, the employees will not know where to start. They need to know HOW to do carbon accounting, design sustainability plans, manage waste, conserve water, and what an energy plan is in order to design one, what and how to recycle, and to be held accountable for these programs. This cures the disconnect.”

To learn more about sustainability, check out these bundles:

Social Responsibility Bundle. This series focuses on creating awareness and advancing knowledge on issues regarding resource management, ethics and social responsibility. This training introduces a broad range of social responsibility factors that are tied to sustainability and environmental concerns. Environmental issues are tied to the organizational culture and managing risk through an authentic approach to developing and implementing sustainability across all departments, suppliers, and subcontractors.

Managing Your Waste Bundle. Identify strategic measures for creating or enhancing a comprehensive waste management plan to include understanding waste streams, measuring current/baseline waste generation,  identifying resources, and guidance in adopting an integrated waste management program including training/educating employees.

Sustainability Planning Bundle. Provide detailed guidelines to address, develop, and then implement a sustainability plan. While each sustainability plan is developed within the context of the organization’s culture, there are specific steps that will make the plan more effective and successful. This training series presents the process and framework for developing a sustainability plan based upon an analysis of an organization’s needs, priorities, and resources. Methods for identifying the appropriate metrics and monitoring systems for a sustainability plan are also outlined.

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Course of the Week: Secrets of A Successful Attitude https://www.opensesame.com/site/blog/course-week-secrets-successful-attitude/ https://www.opensesame.com/site/blog/course-week-secrets-successful-attitude/#respond Thu, 11 Apr 2013 15:59:10 +0000 /site/?p=2240 Knowing the secrets of successful attitude is one of the most important skills in any profession or industry. OpenSesame’s Course of the Week, Secrets of a Successful Attitude by Rosey Conway, demonstrates how soft-skills can be effectively taught online. Packed full of video tips, activities, exercises and strategies, you have 20 years of training experience at... Read more »

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Knowing the secrets of successful attitude is one of the most important skills in any profession or industry. OpenSesame’s Course of the Week, Secrets of a Successful Attitude by Rosey Conway, demonstrates how soft-skills can be effectively taught online. Packed full of video tips, activities, exercises and strategies, you have 20 years of training experience at your fingertips!

Best of all, participants create their own personalized “Attitude Success Plans” that they can print out upon completion. This could be one of the best coaching and management tools available for the price!

More from the Author Rosey Conway:

Founders of huge companies, professional athletes and successful parents all share the same quality: a successful attitude. People who tell you they don’t like your attitude or that you should change it, rarely tell you HOW to. The theories and strategies contained within this eLearning module teach you how to manage your attitude, setting you up for success.

Each of the 7 secrets of success are explored in detail with activities and exercises to illustrate points, and learners create their own unique 7  personalised strategies that they can apply in their own life! Upon completion of this course, you will receive your own personalized “Attitude Success Plan.” Print your own success plan out and stick it up on your fridge at home or at your desk at work.

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Take an eLearning Test Drive and Preview Your Courses https://www.opensesame.com/site/blog/take-elearning-test-drive-and-preview-your-courses/ https://www.opensesame.com/site/blog/take-elearning-test-drive-and-preview-your-courses/#respond Fri, 05 Apr 2013 08:00:00 +0000 /site/?p=2241 When is the last time you purchased a product wearing a blindfold? I’m guessing never. From mp3 music to baby clothes, and everything in between, buyers have the advantage to browse online catalogues and purchase almost anything…without having to leave their work desk or couch. Making online purchases has become convenient and easy. To strengthen... Read more »

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When is the last time you purchased a product wearing a blindfold? I’m guessing never. From mp3 music to baby clothes, and everything in between, buyers have the advantage to browse online catalogues and purchase almost anything…without having to leave their work desk or couch.

Making online purchases has become convenient and easy. To strengthen this convenience, ecommerce websites have implemented several functions for buyers to make their experience satisfying. These functions include displaying product descriptions, realistic images, and honest customer reviews. Buyers are more likely to be satisfied with their purchase when they know exactly what they are purchasing.

Excellent user experiences are in demand for buyers. In the elearning world, we want buyers to know exactly what they are purchasing. On OpenSesame, you have the option to preview courses before you add it to your cart. This is convenient because:

  • You experience course features and quality before you buy.

  • You catch a glimpse of what your employees will see.   

  • You can preview as many courses as you want!

These are 2 ways to preview courses on OpenSesame:

1) When you browse courses in the grid layout, click “Free Preview” on the bottom left hand corner of each course title.

2) On individual course pages, click the main course image to preview.

Previewing courses on OpenSesame is that easy…no blindfolds necessary. Course preview times range in length, but should give you a solid idea of the course content and presentation style.

Let us know how you like the course preview feature in the comments below!

 

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Course of the Week: Seriously, Write Effective Emails https://www.opensesame.com/site/blog/course-week-seriously-write-effective-emails/ https://www.opensesame.com/site/blog/course-week-seriously-write-effective-emails/#respond Wed, 03 Apr 2013 08:00:00 +0000 /site/?p=2242 Seriously, Write Effective Emails – How to Write Clear Messages That Get Things Done at Work by Speak and Write, Inc teaches how to write action-oriented messages and avoid the costly back-and-forth correspondence that commonly occurs from unclear emails.   Learn best practices in email to communicate with prospects and customers Overcome common email challenges. Write a meaningful,... Read more »

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Seriously, Write Effective Emails – How to Write Clear Messages That Get Things Done at Work by Speak and Write, Inc teaches how to write action-oriented messages and avoid the costly back-and-forth correspondence that commonly occurs from unclear emails.

 

  • Learn best practices in email to communicate with prospects and customers Overcome common email challenges.
  • Write a meaningful, specific subject line
  • Learn to write action-oriented messages and avoid the costly back-and-forth correspondence that commonly occurs from unclear emails.
  • Learn best practices in email to communicate with prospects and customers.
  • Overcome common email challenges.

Common challenges of email writing include:

  • Emails that are too long and include too much information.
  • Emails that are too short and seem to be written in code.  
  • Emails that offer no clear organization.  In other words, simply offering a dump of information.
  • Emails that don’t consciously incorporate a tone, which leaves the reader guessing (usually in the wrong direction!)

The benefits of communicating clearly and respectfully in email are:

  • More informed team and faster, quality decisions.
  • Increased time savings by avoiding the back and forth ping-pong effect with email.
  • Fewer errors on projects.
  • Better productivity and morale.

Thoughts from Barry, the creator of Seriously, Write Effective Emails: 

“One should aim not at being possible to understand, but at being impossible to misunderstand,” (Marcus Fabius Quintilianus).

We write so quickly in email and often don’t work hard enough to improve clarity and conciseness. We often get the desired result we’re looking for with our messages, but “often” and “may” are not good enough.

In business, employees rely on information to make decisions that affect all levels of operations within their organizations. When written communication is poorly organized and unclear, rates of error and interdependence increase and unnecessary challenges surface.

“The audiences reads the words, not the mind,” (Quote Unknown).

Find out more at: Speak and Write, Inc

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10 Common LMS Questions You Can Answer with Google Analytics https://www.opensesame.com/site/blog/10-common-lms-questions-you-can-answer-google-analytics/ https://www.opensesame.com/site/blog/10-common-lms-questions-you-can-answer-google-analytics/#respond Fri, 29 Mar 2013 08:00:00 +0000 /site/?p=2243 LMS’s have varying levels of reporting. All allow you to see which users completed a course, and what their score was. But adding a tool like the free Google Analytics will allow you to get an even more complete picture of how your users find, use, and interact with your LMS. Here are 10 questions... Read more »

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LMS’s have varying levels of reporting. All allow you to see which users completed a course, and what their score was. But adding a tool like the free Google Analytics will allow you to get an even more complete picture of how your users find, use, and interact with your LMS. Here are 10 questions you can answer after adding Google Analytics code to your LMS.

1. What Devices Are People Using?

We’re in the BYOD (Bring Your Own Device) era. Employees expect to be able to access content on whatever device they have at the moment. You may think everyone trains from the desktop, but examine the Mobile Devices (Audience > Mobile > Devices) report to get the facts. You may even want to consider adding mobile training to your LMS to let people learn on the go.

2. Which Browsers Are Learners Using to Take Courses?

Browser compatibility issues are rampant in the elearning world. You may have bought courses that only work in IE because you use it in the workplace. But if your learners use modern browsers (Chrome or Firefox) instead all kinds of troubles can pop-up – from courses not loading to not recording progress to failing to report completion. Before you develop or buy your next learning module, check which browsers access your LMS first. (Audience > Technology > Browser & OS)

3. When and Where Does Training Happen?

Think all training happens during work hours? Think again. Your analytics reports can show you exactly when your learners access your courses. Recent studies have shown a significant portion of training happens at home in the evenings, or on the weekend, when busy people finally have some down time to complete that course. You can check Audience > Demographics > Location to see if users are logging in from home, and Audience Overview > Hourly to see the times of day visitors arrive.

4. How long does it take learners to complete a course?

You know how long a course takes to complete, but that assumes everyone finishes it in one sitting. This doesn’t happen as often as we’d like. With analytics goals, you can track when people start and finish a course, and the number of sessions or days between those two events. To set up goals in analytics, navigate to Admin > Goals and enter the the start and finish URLs for your courses.

5. Where Do Users Have Problems?

Let’s face it, most LMS’s aren’t going to win any UX awards. You can diagnose pages on your LMS that have users confused by looking for high bounce rates. A “bounce” occurs when someone leaves a page without interacting with it. This typically means a user looks at a page, but can’t figure out what to do next or becomes frustrated, then leaves. To check bounce rates by page, see Content > Site Content > All Pages.

6. Where Do Users Have Problems, Part II?

Bounce rate works when looking at a page in isolation, but usually it takes several pages in succession to complete an action. You can monitor how quickly users are able to enroll in a course, for example, by setting up funnel tracking in Google analytics. By telling Google which pages in your LMS represent successive steps in the funnel, you can see what percentage of users fail at each step of the process. You can also use this method to determine how effective changes you make to your LMS are at helping learners finish their tasks easily. To set up a funnel, add a goal, then check the “use funnel” option. Here is a great guide.

7. Which Promotional Campaigns Work Best?

You have a great learning program, but need to make sure the word gets out. You use email blasts, post on the corporate intranet, or even have posts on the company blog. By using a tool like the Google Analytics URL builder, you can attach valuable meta information to links, tweets, posts or emails you send out to learners. When readers click on those links, analytics records their actions and you will be able to see which efforts had the best response. Not only can you see the volume of clicks for each outreach effort, but also how many enrollments resulted from it, how much time they spent in the LMS, and which courses they visited. See the report in Traffic Sources > Sources > Campaigns.

8. Track Learners Across Multiple Devices

Google only recently announced analytics support for tracking users across multiple devices. Up to now Google depended on tracking browsers, so a single user from three different devices would count as three different visitors! Finally this has been fixed, and a single user can now be tracked across all their various devices, giving you a clearer picture for your true number of visitors. See the announcement.

9. Browser Capabilities Part II

You can easily see the browser type and version of your LMS visitors, but you can also look into the version of flash and Java support their system has. As many learning modules are still flash dependent, letting your developers know which versions of flash your users have can head off compatibility issues down the road. See Audience > Technology > Browser & OS > Flash Version.

10. What Social Media Traction Is Our Learning Getting?

As social learning becomes more prevalent, tracking how many interactions are generated from your content, and which networks drive learners to you becomes more critical to understand. Google analytics has beautiful social media referral reports broken out by network and content. You’ll be able to break out which posts/courses generate the most reaction from learners, and track the spread of your content across social media. Of course if you track them with the Analytics URL builder mentioned earlier, your data will look even cleaner. See Traffic Sources > Social for the suite of great reports.

Do you have Google Analytics installed in your LMS? If so, what insights have you discovered that helped improve your learning program?

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SilkRoad and OpenSesame Announce Online Content Partnership https://www.opensesame.com/site/blog/silkroad-and-opensesame-announce-online-content-partnership/ https://www.opensesame.com/site/blog/silkroad-and-opensesame-announce-online-content-partnership/#respond Wed, 27 Mar 2013 23:20:43 +0000 /site/?p=2244 SilkRoad, the leading talent management platform, and OpenSesame, the world’s marketplace for online training courses, are proud to announce a new partnership enabling SilkRoad enterprise customers to instantly access training content for their employees. SilkRoad’s integrated Life Suite® talent management software powers the entire employee life cycle, easing recruitment challenges, smoothing the onboarding process and boosting... Read more »

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SilkRoad, the leading talent management platform, and OpenSesame, the world’s marketplace for online training courses, are proud to announce a new partnership enabling SilkRoad enterprise customers to instantly access training content for their employees.

SilkRoad’s integrated Life Suite® talent management software powers the entire employee life cycle, easing recruitment challenges, smoothing the onboarding process and boosting employee retention. With a complete range of human capital management and online training software, SilkRoad enables companies to assess their talent pipeline and progress.

OpenSesame is the world’s leading marketplace for buying and selling online training courses. eLearning buyers visit the OpenSesame website to browse more than 20,000 courses, read customer reviews, watch previews and purchase training courses they can use instantly online, through email or in any learning management system.

Global enterprises rely on talent management software to understand their human capacity and to implement talent development initiatives. This partnership will enable SilkRoad customers to measure their talent assets, identify needed competencies and offer online training content to develop targeted skills within one platform. This streamlines the timeline between identifying a strategic need and developing the skilled employees who can accomplish organizational goals.

SilkRoad has always been a company that leads in innovation, so it’s a perfect fit to work with such an innovative company like OpenSesame to provide better courseware solutions for our customers,” said SilkRoad CEO Andrew “Flip” Filipowski. “Giving our customers the ability to select specific courses that fit their business need instead of massive, underutilized libraries is a great advantage. Paired with the technology to assure that those courses work seamlessly with GreenLight, our learning management system made partnering with OpenSesame an easy decision. We are excited for the benefits this brings to our customer’s talent development initiatives.”

As a result of this partnership, SilkRoad customers will be able to offer management, leadership, compliance and technology training from leading sellers like FranklinCovey, Sonic Performance Support and Syntrio to their customers, instantly.

“One of the biggest challenges our customers face is reducing the time gap between identifying a training need and delivering training resources to employees,” said OpenSesame CEO Don Spear. “Our library of high quality, off-the-shelf training resources enables SilkRoad customers to integrate training content with their overall human capital development strategy.”

About SilkRoad

SilkRoad is a leading global provider of cloud-based social talent management software. Their passion for creating the finest employee experience drives everything they do. The award-winning SilkRoad Life Suite® is an integrated set of employer-branded talent management and human capital management solutions. To learn more about SilkRoad, visit http://www.silkroad.com, follow them on Twitter @SilkRoadTweets or call 866-329-3363.

About OpenSesame

Based in Portland, Oregon, OpenSesame is an open marketplace connecting elearning buyers and sellers. Buyers browse online training courses in a wide variety of subjects from workplace safety to business skills, to purchase courses that can be used online, by email or in any learning management system. For more information, visit http://www.OpenSesame.com or follow @OpenSesame on Twitter.

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How eLearning Fits Into Your Human Capital Development Plan https://www.opensesame.com/site/blog/how-elearning-fits-your-human-capital-development-plan/ https://www.opensesame.com/site/blog/how-elearning-fits-your-human-capital-development-plan/#respond Tue, 19 Mar 2013 08:00:00 +0000 /site/?p=2245 Wealth is simply potential actualized. One of the greatest sources of undeveloped potential is human potential – the machines, processes and mechanisms that motor the world are all conceived, designed, built and operated by human beings. People naturally want to grow and learn and will be discontent in a situation where this is not possible.... Read more »

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Wealth is simply potential actualized. One of the greatest sources of undeveloped potential is human potential – the machines, processes and mechanisms that motor the world are all conceived, designed, built and operated by human beings.

People naturally want to grow and learn and will be discontent in a situation where this is not possible. The continual turnover caused by this dissatisfaction is extremely costly to an organization committed to growth. For practical economic reasons alone, companies cannot afford to ignore the enormous unlocked potential of their own workforce.

For an enterprise to remain successful, its workforce must be engaged, motivated, skilled, and dedicated. Hiring and retaining the best candidates is only one component in making that happen. The only way your workforce can keep up with changing demands, adapt to new technology, create novel processes and break through to their potential is through high quality training. Investing in human potential allows organizations to tap new talent and bring workers up through their own ranks. This builds loyalty, developing a solid organizational culture and an engaged and committed workforce.

Training serves three essential functions at an operational level: it covers legally mandated materials for safety and liability, it prepares employees for changes in the market and it produces superstars who surpass expectations. In addition to teaching proficiencies in technology, specialized processes and company practices, training can help employees work harder, smarter, faster and more creatively.

There is only one problem: traditional training is expensive.

Training doesn’t just incur expenses from the training providers, technology and materials – it takes employees away from their workload and interrupts production. It’s an interruption to normal work processes and it can seem like investing in long-term innovation is less important than immediate outcomes.

As a result, training is one of the first areas cut in lean times. In the global recession, corporations slashed investments in learning in favor of keeping staff working and avoiding layoffs. Cutting training has costs in addition to harming long term innovation – it can leave employees disconnected from your organization’s mission and purpose.  

Over the past few decades, though, technology has finally lived up to its promise in providing eLearning that can not only compete with but in fact outperform trainer-led classroom training.
Here’s a brief introduction to elements that only eLearning can provide:

  • The learner determines a learning schedule that allows for flexibility in workflow management
  • Training is not locked to a specific location
  • Not everyone learns in the same way or at the same pace
  • Computer skills required for the course benefit users throughout their careers
  • Users can skim areas they already know and concentrate on developing new skills
  • Off-site, remote and even international workers can be included in training
  • Users learn self-confidence and self-reliance
  • Those who take responsibility for their own education reap more rewards over the long term

One of the most compelling reasons online training may actually be more effective for organizations is that it can support a more committed and motivated group. Anyone can sit through a training session, but active learning requires dedication and willingness.

eLearning improves on the classroom experience

In the 1990s, the advent of computer-based training (CBT) helped support economic expansion as it enabled training to reach new audiences all over the world. Moving training online continues this trend of expanding the potential audience of professional development, giving employees a much wider choice of learning options beyond conventional face-to-face classroom training.

Owing to global labor changes, corporations are blending online, social learning and other options to accommodate a multi-generational workforce, remote employees, offshoring and contract workers.

Let’s discuss the many ways elearning can support your human capital development strategy.

Employees as internal customers

A balanced enterprise is one that satisfies all its customers, internal and external. External customers provide the revenue, and the internal customers on the management team provide the direction, but the internal customer that is too often overlooked is the workforce.

Employees are responsible for implementing strategy and dealing directly with customers, so it is vital to the health of an enterprise to make sure the employees want to be there. A motivated workforce can turn an average organization into a cultural force like Apple or Google.

Employees frequently grumble about required courses preventing them from getting work done when it conflicts with their scheduled tasks. However, valuable professional advancement training is a perk that workers ask for on a regular basis. The solution to this conflict is a wider range of lessons on a schedule that the workers can select for themselves.

Insightful leaders prepare for the future by making sure there are qualified leaders under them who can take over projects as needed. The right combination of skills and experience for the next generation of leaders is easy to come by when your organization fosters the right kind of training.

Providing training in the skills your organization needs doesn’t have to mean a drain on resources or excessive operational expenses. Online leadership training allows more ambitious employees to self-regulate their experience. As a bonus, everyone in the workforce feels more valuable when they can point to examples of promotion from within.

Spread knowledge faster

Staying competitive means repurposing on a dime. Campaigns, goals and even business operations can change quickly and need to communicated across the enterprise. A great deal of training experience points to the conclusions that classroom learning works best with 12 or fewer attendants. For a large organization or commercial enterprises, creating that optimal learning environment takes a long time to cycle through the workforce. The only other option is a cursory introduction to major changes that leaves many questions unanswered and a disorganized response. Both options run into problems with scheduling due to project deadlines, sick days and emergencies that take attendants from the class.

With distributed elearning sessions, workers can decide where their priorities lie and take control of their scheduling. For the simplest compliance concepts that would be a waste of time for a classroom instructor to detailed in-depth personal lessons that are far too cost-prohibitive across the employee base, elearning is the go-to option

Assured compliance and protection from liability

“I didn’t know” is no excuse for a crime, but “The company fostered a culture of indifference” is legally actionable. Companies are required by a hefty stack of case law to clearly state what is acceptable and not acceptable and make sure that every employee is aware of these guidelines.
As the business world has become more diverse, there have been a growing number of language, cultural and personality difficulties that can derail critical operations. Assuring compliance with safety regulations, and understanding of personal responsibilities in appropriate communication falls squarely on the shoulders of management.

eLearning makes compliance easier is with interactive displays that test understanding, rather than just distributing a piece of paper or a video. Online training can demonstrate on a personal level the benefits of working together and the penalties for cutting corners. Everyone must take definitive actions to confirm that they understand and intend to comply, providing an opportunity for organizations to reduce risk and liability.

Moving to mobile

BYOD (bring your own device) in the workplace has graduated from trend to movement. Companies save money because employees are buying and maintaining their own work computers. Workers are getting more done by bringing work home and on the road. Sales have increased because the necessary information is right there when the prospect needs them.

There is no doubt the the workforce is going mobile, and elearning is perfectly poised to follow workers wherever they go. A growing number of workers conduct business from home or remote sites and coming to the office just for training, or delaying training until they can come in, just isn’t practical.

Deploying elearning by mobile device has also benefited from geo-fencing technology. This means that a course or module can be launched based on the GPS location of the device, so a warehousing lesson would pop up when the employee is near the warehouse or a particular site within the warehouse. Salespeople can complete sales lessons just before or after meeting with potential customers.

Summary: What eLearning can do

The convergence of mobile workers and rapidly developing technology make elearning a flexible, cost-effective and agile option for investing in the future of an innovative and productive workforce. An enterprise can deploy training in the Cloud to share the latest trends in real time with a highly educated workforce. Over time, the training becomes a perk that attracts new employees and adds value to employment packages. You can showcase the values and priorities of your company, ensuring that your employees are educated brand advocates who can solve problems with company goals in mind.

If you’re looking at your workforce with a keen eye towards innovation and growth well into the future, choose elearning to ensure your employees have opportunities to grow, on their own terms.

(Image credit: jacqueline.poggi’s Flickr)

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Performance Support with Mobile https://www.opensesame.com/site/blog/performance-support-mobile/ https://www.opensesame.com/site/blog/performance-support-mobile/#respond Wed, 13 Mar 2013 08:00:00 +0000 /site/?p=2246 It’s still really early for mobile learning. Many workers do own smartphones, but there are still plenty of employees who are less tech savvy and struggle with mobile technology. While mobile learning is in its infancy, there is no shortage of great mobile applications out there that we can learn from. Like many in the... Read more »

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It’s still really early for mobile learning. Many workers do own smartphones, but there are still plenty of employees who are less tech savvy and struggle with mobile technology.

While mobile learning is in its infancy, there is no shortage of great mobile applications out there that we can learn from. Like many in the learning and development world, I’m always looking for inspiration in day to day life. In my after-work hours, I’m in training to become a Pilates instructor, and one of the most important tools in my development has been the Pilates Interactive app.

This is one of the best-designed information apps I’ve discovered – they take quick reference information on more than a thousand different exercises and organize it in a simple way that helps me become a more effective practitioner and instructor. So what’s so great about this app?

The Characteristics of a Great Mobile App for Learning

  • Great data hierarchy. This app has great data trees where I can look at groups of exercises by a number of different characteristics – the muscle group targeted, the apparatus used, the difficulty. I can slice and dice all of the content however I like.
  • Simple interface. Everything is concise, there’s lots of white space and no extra steps in between different operations. I can get to what I need, instantly.
  • Concise but complete information. For each exercise, I get step by step instructions, tips for explaining the exercise to clients and a short video with a master instructor performing the exercise.
  • Variable video quantity. If I’m on a wireless network, the app uses higher quality video. If I’m on 4G, they downgrade the video quality slightly so that it streams more smoothly.

What can we learn from this and other excellent apps out there?

First, let’s think about the context in which most learners are accessing mobile content. They’re in the flow of work and they need help or reference material. They want to review or refresh their memories or correct a mistake. They need to get exactly the information they need without being trapped in a specific process or workflow. This is a time where chunking content is really essential – you want people to be able to find the exact snippet of information that will support their performance in that minute. The Pilates Interactive app is designed to help me get exactly to what I need, instantly.

Second, it’s better to create content designed for mobile devices rather than just redeploying content you made for a desktop environment. Not only the visual presentation of the information matters – but the chunking and organization of information should be even more succinct and efficient for the mobile environment than you would deploy in a desktop context.

Third, and needless to say, phone and tablet screens are small. Every design should allow for big, poky fingers and people who might use reading glasses. This means no small print, no tiny buttons, and make sure learners can always access the menu. Mobile content must be really simple and intuitive to use.

Finally, before deciding to develop content specifically for mobile, take a moment to make sure that it makes sense for your audience right now. Is your audience tech savvy? Are they truly a mobile audience? Are they comfortable with self-directed exploration of information? Make sure the mobile content form fits their needs and abilities at this stage.

What great mobile app designs do you admire? Have you experimented with mobile design? Tell us in the comments.

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Ten Online Training Do’s and Don’ts https://www.opensesame.com/site/blog/ten-online-training-dos-and-donts/ https://www.opensesame.com/site/blog/ten-online-training-dos-and-donts/#respond Mon, 11 Mar 2013 08:00:00 +0000 /site/?p=2247 The eLearning Brothers are more than some cool guys from Salt Lake City – they’re experts in making engaging, interactive, and inspiring eLearning Templates. Here they share their updated top 10 dos and don’ts for elearning. Creating online training isn’t easy – it takes time, energy and vision. We’re going to get you started with... Read more »

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The eLearning Brothers are more than some cool guys from Salt Lake City – they’re experts in making engaging, interactive, and inspiring eLearning Templates. Here they share their updated top 10 dos and don’ts for elearning.

Creating online training isn’t easy – it takes time, energy and vision. We’re going to get you started with our top ten things to keep in mind as you embark on your creative mission. You can also check out our animated presentation.

1. Old PowerPoint decks stink.

Almost every in-person training course has a PowerPoint the trainer uses to stay on course and to provide information to the learner. The first rule of elearning is that classroom PPTs should not be put online and called eLearning. Online courses need to be more than just online reading – they should engage, challenge, inform and test the learner – requiring more than just reading skills but critical thinking, analysis and evaluation.

2. Hiring the right talent makes a huge difference.

Just because someone is an expert at doing a job doesn’t mean that they can create training about doing the job. It takes various skills to create effective online training, with three major roles:

  • Subject matter expert (SME) – This person is the expert about the product, skills, tasks or process.
  • Instructional Designer (ID) – The ID gets all of the information out of the SME’s head and structures it in a way that makes sense to new learners.
  • Designer – The designer must take the concept of the course and make it come to life with content including graphics, quizzes, interactive challenges, course navigation and more.

Sometimes this means you need two people, sometimes three. What matters is that you have those different perspectives accounted for to help you create a strong course.

3. Smaller chunks are easier to digest.

We’ve all gone to a website or opened a document and been in utter shock at how much text and information suddenly appear. Our minds turn off and we close the document or quickly navigate to another page. The truth is that learners usually don’t thoroughly read online content. They scan! So, the challenge becomes, how do we help them scan the information that we want them to learn?

Feed the learners a little bit at a time. Start with the basic concepts and build upon them. If a page seems to have a lot of information, cut it into smaller pieces:

  • Use bullet points. Everyone will scan bullets.
  • Break things into steps. If the information happens in a sequence then number it.
  • Always think about the information from the perspective of the new learner (your audience). What should they know 1st, 2nd, 3rd, etc.?

4. Brand your training so it looks like your training.

If you’re creating custom content, make sure that when a learner launches your online course they should know that it belongs to your company. That sense of connection will add more authenticity and relatability to your course.

5. Create hands-on demos for real-life practice.

Online training is a great way to give learners a way to try out a system without being live. You can recreate a series of steps in a software transaction and package it as a simulation. Many times you can also get test data from the developers to use as sample customer information to ensure that your simulations have accurate screens.

6. Use meaningful graphics, not gratuitous images.

A picture is worth a thousand words. Graphics are great training tools and can make the difference between an average course and a great course. The true test of a graphic: Can the learner look at the image and understand the concept of the training page without reading the text?

7. Have standards and be consistent (colors, fonts, sizes, layout, design).

Standards are a critical part of every course. Learners need our help to learn. Design standards can help learner know what is important and what we want them to do.

8. Using scenarios and case studies will create real-life, meaningful connections.

The course needs to tie the learner to real life. Learners want to be challenged. Don’t just give away the answers. Make them think. Cut-out people images are a creative way to engage learners.

9. Using learning games will keep things fun and engaging.

Find different ways to liven up the course and to have learners do more than just read. eLearning Games will help engage the learners and make them think. Think of ways to teach by letting someone do a game instead of just telling them what you want them to know.

10. Certify participants’ knowledge through scored tests and evaluations.

Tests and assessments are a great way to see if anything was actually learned and give the learner a sense of completion and accomplishment. Most online authoring software makes it easy to create quizzes/tests with many different types of questions, from simple true/false and multiple choice to drag-and-drop or matching exercises.

What about you? What are your top dos and don’ts when creating online training?

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Clear, Confident Speech – Across a Conference Table or Across an Ocean https://www.opensesame.com/site/blog/clear-confident-speech-across-conference-table-or-across-ocean/ https://www.opensesame.com/site/blog/clear-confident-speech-across-conference-table-or-across-ocean/#respond Thu, 07 Mar 2013 07:00:00 +0000 /site/?p=2248 International and ESL employees who work in American and global organizations contribute valuable talents and diverse perspectives. When management makes English and pronunciation training available to them, these employees are better equipped to succeed, contribute to their teams, and strengthen the organization. American English is the lingua franca of business and a fundamental competency skill. Fortunately, clear spoken English is... Read more »

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International and ESL employees who work in American and global organizations contribute valuable talents and diverse perspectives. When management makes English and pronunciation training available to them, these employees are better equipped to succeed, contribute to their teams, and strengthen the organization.

American English is the lingua franca of business and a fundamental competency skill. Fortunately, clear spoken English is a skill that can be learned, not unlike other interpersonal skills such as teamwork, presentations, and time management.

Clear, confident American English is achievable

I know many employees who have significantly improved their performance once their speech is clear, correct and confident: managers who run effective meetings and handle team conflicts; engineers who speak up on conference calls to offer good ideas and challenge the status quo; physicians who engage their patients and probe for subtle understanding; research scientists who present their inventions at international conferences.

These and many other professionals now possess a level of spoken communication that is commensurate with their expertise and achievements.

Employees are eager for communication training

Occasionally managers tell me they hesitate to suggest speech/accent improvement for fear of embarrassing an employee. Just the opposite is true. Employees realize that their poor speech and pronunciation put them at a disadvantage. They notice the “glazed eyes” of confused listeners; they feel their confidence drain away when others ask them to repeat themselves.

While these employees are eager to improve, some come from cultures where asking a manager for training seems impolite or disrespectful. Moreover, finding professional-level training is challenging; juggling a pressured work schedule to attend a class is nearly impossible.

Without confidence in their ability to communicate, employees might defer to others when asked to present their ideas, avoid taking on a leadership role, remain quiet in meetings, and lose out on opportunities to serve the organization and advance their own careers.

A resource for ESL and international employees

OpenSesame now hosts Sound American, a comprehensive, business-oriented speech and pronunciation video course designed for corporate learning systems and optimized for tablet/mobile devices.

Pro-active employees who are eager refine their American English can opt to study anytime, anywhere. Employees who are given the performance review directive, “improve your communication,” can now source a rigorous, comprehensive, and effective solution.

Jolinda Osborne, President of Intercultural Communication Services, Inc., has been a corporate trainer and coach for over 25 years, and is the author of “Sound American: American English for Success in Business.” www.jolindaosborne.com

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3 Psychological Principles You Can Use to Improve Training https://www.opensesame.com/site/blog/3-psychological-principles-you-can-use-improve-training/ https://www.opensesame.com/site/blog/3-psychological-principles-you-can-use-improve-training/#respond Tue, 05 Mar 2013 09:00:00 +0000 /site/?p=2249 Psychologists have spent decades researching trends in behavior. Theorists like Pavlov used classical conditioning to activate salivation in dogs, and Bandura showed how modeling with Bobo Dolls contributed to social learning theory. These historical findings help us understand why people behave the way they do. Have you ever asked yourself – Why do I feel... Read more »

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Psychologists have spent decades researching trends in behavior. Theorists like Pavlov used classical conditioning to activate salivation in dogs, and Bandura showed how modeling with Bobo Dolls contributed to social learning theory. These historical findings help us understand why people behave the way they do.

Have you ever asked yourself – Why do I feel stressed today? Why did I choose the red tie instead of the blue tie? How can I keep my employees productive in the office? You don’t have to visit the shrink to answer these questions, but we will share with you how to use learning theories in psychology to boost performance in the workplace.

1) Operant Conditioning shows how behaviors are reinforced, with positive or negative consequences. In theory, desired behaviors are reinforced and unwanted behaviors are punished. Depending on the condition, reinforcements and punishments are given either in positive or negative forms.

When you have an employee performing a desired behavior, use positive reinforcement to strengthen and continue the wanted behavior. Employees work more efficiently and perform better when they know they will be rewarded in some capacity.

Try this: Use friendly competition as an incentive. Reward top performing employees with a gift card or an extra paid day off. This works for employees in sales and other professions with goals.

2) Social Learning Theory states we learn through observation and modeling. Knowledge and motivation are critical in this theory. Proactive learning occurs when competent managers and motivated employees are present. When managers demonstrate the correct way to complete a task, employees are more likely to perform that task the same way.

Try this: Have a supervisor and an employee conduct mock telephone conversations. Supervisors can model the appropriate tone and present the information that needs to be communicated over the phone. Employees should demonstrate what they learned after supervisors model the correct behavior. Modeling is an effective training mechanism for employees in customer service and industrial labor.

3) Maslow’s Hierarchy of Needs provides structure for internal and external needs. According to Abraham Maslow, there are 5 levels in this hierarchy. Each need can only be achieved after mastering the preceding need. These needs are typically displayed in a pyramid, with physiological as the foundation and self-actualization at the top.

Physiological needs are the foundation for each proceeding need. These needs include food, shelter, water, and sleep. Safety needs are next, including employment, health and other environmental factors. Social needs (also referred to as belongingness) are third, giving meaning to people and their interpersonal relationships – personal and professional. Esteem needs are fourth, establishing confidence, respect, and self-worth. Self-actualization is the last need, the desire to know and fulfil your purpose in life.

Try this: Discuss Maslow’s hierarchy of needs during your next management meeting. Here are some discussion questions:

  • Do we supply our employees with adequate compensation plans and resources (insurance coverage, complimentary lunches, etc.)?  
  • Do our employees have a safe work environment? If not, how can we change that?
  • How can we train employees to make better safety judgements?
  • How can we promote social competence within our company?
  • How can we reward employees who perform well?

Psychology provides us with understanding of how we learn. As professionals in the elearning industry, we need to research and find evidence for how employees learn best. Take some time to experiment with these tips. Let us know how they worked in favor for your company by sharing with us in the comments below.

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What I've Learned About Online Learning https://www.opensesame.com/site/blog/what-ive-learned-about-online-learning/ https://www.opensesame.com/site/blog/what-ive-learned-about-online-learning/#respond Fri, 01 Mar 2013 09:00:00 +0000 /site/?p=2250 Today is my last day at OpenSesame, so I’m busy wrapping up projects, cleaning out my email, and of course reflecting. I came to OpenSesame with experience in writing, communications, program management and community-building – but with very little experience with elearning. Over the last two and a half years, I’ve learned a lot about... Read more »

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Today is my last day at OpenSesame, so I’m busy wrapping up projects, cleaning out my email, and of course reflecting. I came to OpenSesame with experience in writing, communications, program management and community-building – but with very little experience with elearning.

Over the last two and a half years, I’ve learned a lot about online education and had a lot of great conversations. As I bring this time to a close, there are three main lessons I’ve learned:  

1. The elearning community is powerful.

If you’re reading this, you probably already know that. I’ve been very impressed with the fierce group of collaborators who are passionate about moving both our industry and our learners forward. Both online and in person, the elearning community is generous, creative and welcoming to newcomers.

2. We are just on the tip of the iceberg of online learning.

Of course, people are already doing incredible things with online learning – creating games, courses, MOOCs, collaborative communities, social networks, do-it-yourself tools – but we’re just at the very beginning (and probably not even the end of the beginning) of what the world of online education will look like.

The confluence of these emerging tools and trends will create spaces for people to work and learn together – across geographic, culture and language barriers – unleashing access to information and skills development around the world.

3. Anyone can be a creator.

When I started working here, I perceived online media development as a pursuit for the technology professional – requiring special tools and skills. While certainly that isn’t entirely untrue – I won’t be coding a video game from scratch any day now, for example – I now see this in shades of gray rather than black and white.

People with any level of technology skills can create resources to share with their communities. From Screenr to smartphone cameras, everyone has simple tools at their fingertips – even if they don’t know it yet.  

Keep in touch.

As I wrap up my time at OpenSesame I want to thank all of our blog readers for all the opportunities to learn from you. If you’re interested in learning more about OpenSesame, have any questions about our website or suggestions for the blog, get in touch with Scott Edwards, our marketing & analytics manager at scott.edwards@opensesame.com. You can find me on LinkedIn if you want to keep in touch.

(Image credit: Lennart Tange’s Flickr)

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Ten Tips for Instructional Designers https://www.opensesame.com/site/blog/ten-tips-instructional-designers/ https://www.opensesame.com/site/blog/ten-tips-instructional-designers/#respond Fri, 22 Feb 2013 23:39:54 +0000 /site/?p=2251 As a marketplace for online training courses, we’ve quickly learned what our customers are looking for in elearning courses – and what keeps buyers coming back for more. In a web presentation during yesterday’s Elearning Guild Online Forum, I shared some of the instructional design best practices that we’ve learned from talking with customers. Here’s... Read more »

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As a marketplace for online training courses, we’ve quickly learned what our customers are looking for in elearning courses – and what keeps buyers coming back for more. In a web presentation during yesterday’s Elearning Guild Online Forum, I shared some of the instructional design best practices that we’ve learned from talking with customers. Here’s my Top Ten: 

1. The 11 Minute Rule. In 2004, a scientist named Gloria Mark completed a study of human-technology interaction. She found that each worker went an average of 11 minutes on any given task before being interrupted by a coworker, email, IM or other demand for their attention. This probably sounds familiar to you, too!

You need to design content to fit in the short chunks of attention that your learners are likely to have available to them. This doesn’t mean that each course must be less than 11 minutes, but it means you should structure the information in the course so that each piece can be digested, if you will, in one 11 minute sitting. You can separate skills or information into smaller experiences that can be explored within the timeframe that a learner is likely to have open to them.

2. Space your learning. The lag time between repetitions is less important than encouraging the learner to examine another topic and then revisit the information previously discussed. This “spaced learning” – forcing learners to reprocess information – increases retention and helps reinforce the new skills you’re trying to share.

3.  Use a storyboard. A course really is a story. You’re leading a learner through an experience. And just like Hollywood movies start with a story board, we hear from many of our successful instructional designers that an old-fashioned storyboard sketch will help you understand and focus on how a learner experiences a course before actually beginning design.

4. Don’t rely on text. From each and every customer, the #1 complaint we hear is that courses are too filled with text. Don’t insult learners’ intelligence with an “elearning course” that’s little more than a document broken into different screens. In general, delivering the same information through visual content and audio is redundant and boring.

If you’re struggling with how to ensure your course is 508 compliant while avoiding the text nightmare, check in with your authoring tool’s help documents. Many tools offer the ability to offer a transcript in a sidebar that can be hidden or viewed as necessary.

5. Experiment with video. If you’re showing a social or interpersonal skill, video can help your learner connect with examples. And I can tell you from experience that when given a choice between texty courses and courses that use video clips, our customers prefer the video clip based courses every time.

And while video might sound expensive, we’ve seen really effective iPhone-shot videos incorporated in courses as either an interview, product demo or just simply sharing an example. You can also effectively use video by curating and sharing video resources that exist throughout the web. Out of hundreds of millions of videos on YouTube, there’s probably something that will help you tell your story – even if it’s just something showing what not to do.  

6. Choose the right photo. When selecting images for your courses, make sure the people in the pictures look like your audience. For example, we’ve heard from customers in the construction industry that they just can’t use courses with imagery from an office setting. Viewers are distracted when they can’t relate to the people in the images they’re seeing alongside information they are supposed to relate to their everyday lives.

7. Practice what you preach. Make sure that your videos, photos and graphics are factually accurate and practice what you preach. For example: if your lesson is about using power tools safely, make sure that all of your imagery show people working safely! It may seem like a no-brainer, but it’s easy to make mistakes, especially when you’re not the expert on a specific task. Take an extra few minutes to check over your images, with your SME if necessary, to make sure you don’t create a distraction within your content. Your audience needs to be able to see themselves in the context that you’re creating to create that emotional connection.

8. Tips for mobile content. Needless to say, phone and tablet screens are small. Design for big, poky fingers and people who might use reading glasses. No small print, no tiny buttons, and make sure learners can always access the menu. This has to be simple and really intuitive to use.

9. Ask learners to “encode” information. Art Kohn is a seller on OpenSesame with his company AK Learning. Heand also a neuroscientist who shares his insights about the way the brain works when learning. Art advises that the levels of brain processing applied to any piece of information will affect the quality and strength of that memory. This means that if you simply tell a person something, they will remember it in a superficial and fleeting way. But if you ask them to analyze, evaluate or respond emotionally – they will have to process the information, and thus will encode it more deeply in their brain. The idea here is that you need to get the learner to do more than just hear or read the information that you’re sharing. They need to process it in additional ways in order to make it their own.

10. Think lean. The lean startup methodology is a concept for running startup and technology businesses that inspires founders to be more responsive to their customers needs by moving the “product launch” earlier in the product cycle. The concept here is that the best way to design your technology is not in a vacuum – it’s in connection with your actual customers, as they use your product.

In a 2010 book, Strategic Speed: Mobilize People, Accelerate Execution, Jocelyn Davis, Edwin Boswell and Henry Freshette outline an approach to using “lean’ for every company. From here, let’s explore the idea of lean learning, where any course or content is never precisely a finished product – it’s consistently, improved, built onto and edited to reflect changing times and evolving feedback from customers. You can get closer to your company’s business objectives by developing learning resources alongside the learners as they work – and continually improving your content as you have the ability to observe it in the “wild”.

Additional Resources

A few examples of sellers using video in their courses:

A few examples of 508 compliant courses that work well:

 

Image credit: Mike Sansone on Flickr

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How to Use Google+ Hangout for Workplace Collaboration https://www.opensesame.com/site/blog/how-use-google-hangout-workplace-collaboration/ https://www.opensesame.com/site/blog/how-use-google-hangout-workplace-collaboration/#respond Fri, 22 Feb 2013 10:00:00 +0000 /site/?p=2252 We all hear the buzz around using social media tools for learning and collaboration in the workplace – but what we really need is practical tips for implementing those technologies every day. At OpenSesame, we use a number of social technologies to enable communication and collaboration. Social media is particularly essential for us because more... Read more »

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We all hear the buzz around using social media tools for learning and collaboration in the workplace – but what we really need is practical tips for implementing those technologies every day.

At OpenSesame, we use a number of social technologies to enable communication and collaboration. Social media is particularly essential for us because more than 40% of the OpenSesame team works remotely. It’s important to us to make sure our remote team members feel as included and involved in the office culture as the team here in Portland. We’ve experimented widely with different technologies to work and stay in touch with distant team members, and after extensive experimentation we have adopted Google+ Hangout as our primary line of communication. Why? 

Hangouts allow up to 9 team members to video chat with each other in conjunction with multi-user video rooms. In addition, you can also share your screen or work collaboratively on a Google Doc. Everyone already has a Google account (we run our company calendar and email through Google Apps), so it doesn’t require anyone to create additional accounts. It’s instant to set up and works in the browser, so no one has to download any desktop apps (like you would with GoTo Meeting, for example). It enables you to adjust the video quality transmitted in order to optimize your video quality to the bandwidth you have available to you. 

It’s simple, instant, and, of course, free. 

How can Google+ Hangouts support your team? 

To create a sense of presence for remote employees, OpenSesame remote team members stay logged into the Google Hangout throughout the day, and the home office features five dashboard screens mounted on the walls. This allows us to walk up to the screen to converse with our lead software engineer in Miami and our business development manager in Des Moines – and allows them to experience everything happening in the office just like they’re in the room with us. Including the Harlem Shake.

In addition to just face to face discussions, we share our screens to teach each other how to do something on the site, discuss new designs for courses or product pages, and brainstorm new blog posts or marketing campaigns. Even better, we can switch instantly from video chat to screenshare to a Google Doc – with no clumsy loading time or delay. 

In every way, Gooogle+ Hangouts make it possible to feel like you’re in the room – not just to talk, but to create the feeling of community and camaraderie that makes teams more effective.  But even if you don’t have remote team members, there are a number of different ways you could experiment with Google+ Hangouts: 

  • To hold company, group, and one-on-one conferences.
  • To complete product demos for customers.
  • To discuss proposed product designs. 
  • To share computer screens and documents to collaborate on projects. 

OpenSesame thrives in our virtual community. We deploy various applications like Google+ Hangout for fast and easy communication across departments. This kind of closeness ensures that remote employees don’t miss out on the casual conversation, joking and spontaneous brainstorming that makes a company more nimble and creative. 

For more social media application suggestions, look at the 5 Ways to Start Using Social Media for Training. Have you used video chat to communicate at work? Share your experiences with us in the comments!
 

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LMS vs LCMS vs CMS…changing one letter makes a big difference. https://www.opensesame.com/site/blog/lms-vs-lcms-vs-cmschanging-one-letter-makes-big-difference/ https://www.opensesame.com/site/blog/lms-vs-lcms-vs-cmschanging-one-letter-makes-big-difference/#respond Tue, 19 Feb 2013 10:16:46 +0000 /site/?p=2253 What are the differences between LMS, LCMS, and CMS? This question often elicits confusion among those shopping for the right software tools for their organization. Not to worry—we know the difference and we are going to share our knowledge. First, let’s define our abbreviations. “LMS” is an acronym for “Learning Management System”, a software platform... Read more »

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What are the differences between LMS, LCMS, and CMS? This question often elicits confusion among those shopping for the right software tools for their organization. Not to worry—we know the difference and we are going to share our knowledge.

First, let’s define our abbreviations. “LMS” is an acronym for “Learning Management System”, a software platform used to deliver and track training courses. “LCMS” stands for “Learning Content Management System”, or software used to author and manage learning content. Finally, a “CMS” is a “Content Management System”, or software used to organize content comprising a website.

Whether you are an elearning novice or an experienced training director, you should understand these systems to know which tools you need in your learning and development program. Let’s clarify the differences:

What is a Learning Management System?

Commonly used in corporate training and higher education settings, learning management systems are software platforms that store and deliver training content and then track participation in training. Most LMS enable learning managers to upload online training content created by a variety of authoring tools, as long as the content is compliant with SCORM, the industry standard file format. An LMS then allows companies to assign training to their employees, track their participation, and produce documentation of employee training activity and results. In sectors where companies are legally required to provide certain types of safety or compliance training, an LMS is an essential tool to keep track of the company’s compliance.

Finally, using an LMS enables companies to create different tracks of training courses to deliver to different groups of employees in order to fulfill their specific training objectives—creating a customized learning program for each employee, as needed. In addition to delivering and tracking online training courses, many LMS enable training managers to keep track of employees’ participation in other types of training programs, such as in-person classes.

Bluevolt, Litmos, and Topyx are examples of a few learning management systems.

What is a Learning Content Management System?

In contrast to an LMS, learning content management systems are primarily used to create, store and organize elearning content. Instructional designers use this software to develop, manage and publish training content. Rather than creating course catalogs for wide audiences, LCMS platforms allow single courses to be modified for individual learners.

An LCMS system usually allows multiple collaborators to work together to create content that can then be published in a variety of formats. The key difference between an LMS and an LCMS is the target user. The LMS user is the learner, while the LCMS user is the learning content creator.

Many LCMS also have the ability to store and deliver older versions of courses. Companies that want customized courses delivered to their employees generally use an LCMS. When designing training materials to deliver through an LCMS, learning and development personnel should research quality authors and publishers. Xyleme and Kenexa are two examples of learning content management systems.  

What is a Content Management System?

Content management systems create the framework in which content is stored and displayed on a website. These systems manage various content forms, including files, images, electronic documents, audio files, and many more.

CMS functions allow distributors to decide which content is displayed privately or publicly. Content can be easily tagged using metadata, which is best for searching and using content quickly and efficiently. Drupal and WordPress are popular content management systems used to create all kinds of websites. As opposed to a CMS, a learning CMS is specialized for the creation and management of learning content.

Management Systems in Summary

You have the ability to manage and deliver content on all three management systems. While these management systems have several similarities, they ultimately have different functions.

Take some time to study these similarities and differences to avoid using the wrong acronym in professional discussions. As soon as you start using these acronyms in discussions…you’re going to sound like an elearning pro.

Which management system do you use for your team? Share with us in the comments.

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Plan and Initiate a Smart Workforce https://www.opensesame.com/site/blog/plan-and-initiate-smart-workforce/ https://www.opensesame.com/site/blog/plan-and-initiate-smart-workforce/#respond Fri, 15 Feb 2013 09:56:42 +0000 /site/?p=2254 Talent isn’t just a challenge to solve today – part of every human resources team’s role is ensuring that your organization has a vision for where the organization is going and where the talent will come from to support your organization’s growth.    To face this challenge head-on, companies must not only understand what their... Read more »

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Talent isn’t just a challenge to solve today – part of every human resources team’s role is ensuring that your organization has a vision for where the organization is going and where the talent will come from to support your organization’s growth.   

To face this challenge head-on, companies must not only understand what their current workforce looks like – they must understand what training their young, new talent will need to make sure they are on the right track to become the next generation of leaders.

Here are our guidelines for developing your talent pipeline:

Assess where you are today as a company. Do you have the talent you need for your immediate objectives? Is your organization on track with internal culture, customer satisfaction and revenue goals? Do you have paths for advancement and growth mapped for your employees?

Articulate your vision for the future of talent in your organization. This means aligning your employee force with the company’s plans for growth. Where can your existing employees grow to fill emerging needs? Where do you need to broaden your recruiting efforts to reach new audiences?

Identify talent gaps. Do you have structural gaps where employees hit a ceiling in their professional growth? You can improve employee retention and satisfaction by providing more opportunities for employees to keep growing throughout their careers with training and mentoring.

Match your employee development program to your talent goals. Your employee development efforts should support every worker. It does not matter whether they are the newest sales associate fresh out of college or the director of marketing who has years of professional experience. Every smart organization provides programs to support workers in their existing positions and opportunities to grow in other areas.

Structure your learning program to support your employee development goals. Create both workforce development programs and additional resources for employees to explore new skills and challenges.

Employees are eager to learn when there is a system in place for benefits and advancement. Research different ways your plan your learning and development program to find what works for your company. Align the needs of the of the organization with the capacity of employees and then match employees with programs suited best for their needs.

As you create your workforce development programs, OpenSesame offers flexible licensing that can fit into different organizational capacity-building models:

1) Ecommerce purchases. When you’re building training programs to support specific development goals, you can purchase unlimited or by-the-seat licenses for great training courses. Purchasing up front helps you access volume discounts to help you develop your staff with the best possible pricing.

2) Pay-per-use (PPU) pricing. When you want to offer a wide selection of professional development courses to your employees, you can use PPU pricing to offer a wide range of courses while paying only for what you actually use.

To learn more about the different OpenSesame license types, check out Three Ways to Use Online Training from OpenSesame: Online, via CourseCloud™ or in Your LMS.

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5 Ways to Start Using Social Media for Training https://www.opensesame.com/site/blog/5-ways-start-using-social-media-training/ https://www.opensesame.com/site/blog/5-ways-start-using-social-media-training/#respond Mon, 11 Feb 2013 17:30:53 +0000 /site/?p=2255 Social media is now in every professional’s vernacular and if it’s not, it should be. In its most basic form, social media allows us to communicate. Whether you are researching new marketing projects, communicating with colleagues or learning from a global network of peers, social media allows your voice to be heard instantly and effectively.... Read more »

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Social media is now in every professional’s vernacular and if it’s not, it should be. In its most basic form, social media allows us to communicate. Whether you are researching new marketing projects, communicating with colleagues or learning from a global network of peers, social media allows your voice to be heard instantly and effectively.

After using and experimenting with multiple applications, we have identified the top five ways to start using social media for training:     

1. Twitter allows you to find out what’s happening now with the people and organizations your company is interested in. Identify your colleagues, competitors, and anyone else in your sector, and follow them on twitter. This allows you to stay up-to-date on current news, trends, and other pertinent information that is relevant in your field.

Twitter can also help individuals learn about different people and departments within your company. Tweet links to articles and blog posts that keep your employees up to date with the latest rules and regulations or pertinent information for followers.  

2. Google Hangouts connect you and your team via video chat. The Google application makes group meetings simple and easy, especially for those team members who work remote from the main office. The program allows up to nine colleagues to join the hangout in which everyone can be seen and heard.

Demonstrate a task from across the country, share your computer screen with a supervisor, or discuss a performance evaluation…accomplish these and more with a Google Hangout.    

3. Facebook is not just for you and your friends anymore. Take Facebook to the next level and integrate the popular social media website into your training and development program. Create specific groups for teams within your company. If your team is working on a project together, set deadlines and delegate tasks through updates and events.

Post links to articles and websites that may be of interest to you and your team members. Sending messages and sharing files will help you and your team communicate regularly, manage time, and be productive.

4. Quora is a discussion board for colleagues to ask and reply to questions on any topic of professional or personal interest. Training managers should suggest Quora to their employees to continue learning about topics discussed in training sessions. Next time you have a question, look it up and/or ask it on Quora. You might discover something you never knew before or spark up an interesting conversation.  

5. Hipchat allows your company to create and select exclusive chat rooms. Start a conversation with your supervisor, share links and files with several of your colleagues, or announce the quarterly goals to everyone within the company. Use Hipchat to take a load off incoming emails and share thoughts or ideas with others instantly.
 

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Customer Satisfaction Determines Reimbursement in Health Care https://www.opensesame.com/site/blog/customer-satisfaction-determines-reimbursement-health-care/ https://www.opensesame.com/site/blog/customer-satisfaction-determines-reimbursement-health-care/#respond Fri, 08 Feb 2013 08:00:00 +0000 /site/?p=2256 Customer satisfaction is essential in any industry. Whether you are providing a product or service, your reputation is determined by the people on the receiving end. With a shift in the healthcare industry, customer reports are now shaping and adjusting reimbursements. In 2012, Medicare implemented a revised scale for reimbursements based on customer satisfaction reports.... Read more »

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Customer satisfaction is essential in any industry. Whether you are providing a product or service, your reputation is determined by the people on the receiving end. With a shift in the healthcare industry, customer reports are now shaping and adjusting reimbursements.

In 2012, Medicare implemented a revised scale for reimbursements based on customer satisfaction reports. Healthcare providers will receive reimbursements on a sliding scale determined by customer experience and satisfaction. This new reimbursement structure encourages healthcare providers twofold:

1) When health care providers administer excellent service, customers report positive reviews.

2) When you provide the best customer service, you will receive maximum reimbursement.

To capture maximum reimbursement, training directors and executives in hospitals, outpatient organizations, and other healthcare facilities need to make customer service training a priority. Lets discuss several ways to initiate, improve, and maintain excellent customer service.

Building rapport is the first step in earning customer loyalty. Examine the first time patients are making contact with you (this could take place before they even step foot in your facility). Customers want to know they are being supported. Ensure your dedication to make their experience pleasant. Approaching with a friendly and genuine demeanor makes customers feel welcomed. Take time to learn and understand the patients reasons for medical attention, and provide useful information so there are no misunderstandings. Paying attention to customer’s needs is critical in every initial interaction.

Stay attentive to your customers throughout their entire experience. Loyalty is lost when customers doubt your presence. To avoid that, be assertive and proactive. Know how to do your job and demonstrate your knowledge to your customers. Patients should know how to communicate with a nurse, doctor, or other practitioner when they are not being attended to. Communicating, asking questions, and staying in touch with your patients ensures your presence and continued loyalty.

Exceeding customer expectations and creating memorable experiences are crucial to earning the maximum amount in reimbursements. Anyone can provide average customer service, but excellent customer service requires dedication. Customers love when you go beyond your duties to satisfy their needs. Customers also appreciate quality, efficient and persistent service. It will not go unnoticed to customers when you complete and excel at tasks outside of your job requirements.

Discussing ways to improve customer service will prevent low and average ratings. Understand and accept feedback from your patients and customers. Take detailed notes on how to improve and execute suggestions in future customer interactions. Remember to keep an open dialogue to prevent miscommunication and unsatisfied customers.  

Effective training in customer service involves course work and on-the-job training. To avoid customer complaints, take the initiative to implement customer service training into your organization. Don’t give up if customers are not responding to your training. Time, patience, and persistence are required to build excellent customer service skills.

Do you have a memorable customer service moment? In your opinion, what makes excellent customer service? Share with us in the comments below.

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How to Sell Your Courses on OpenSesame https://www.opensesame.com/site/blog/how-sell-your-courses-opensesame/ https://www.opensesame.com/site/blog/how-sell-your-courses-opensesame/#respond Wed, 06 Feb 2013 09:00:00 +0000 /site/?p=2257 OpenSesame is the world’s marketplace for buying and selling elearning courses. It’s our goal to make it easy for any seller to add their courses to the marketplace and earn additional revenue. This guide will walk you through the steps to get started selling your courses with OpenSesame. You can also check out this video... Read more »

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OpenSesame is the world’s marketplace for buying and selling elearning courses. It’s our goal to make it easy for any seller to add their courses to the marketplace and earn additional revenue. This guide will walk you through the steps to get started selling your courses with OpenSesame. You can also check out this video for a short overview.

Creating a Seller Account

The first step in the process is to create a seller account. If you haven’t already, please click on “Sign Up” in the upper-right hand corner of the site and complete all of the necessary information to create an account.

Start with this short video for a tour of the process for completing your profile and our tips for making your profile interesting.

Adding Your Courses

Once you’ve created an account, you can start uploading courses. Go to the Add a Course page where you can select a course file and enter all of the information about your course, including title, description, features and price. OpenSesame supports SCORM, AICC and video files, with one file for each course.

To make your course appealing to customers, make sure to included detailed information and system requirements so that customers know if the course meets their needs. Check out our tips for writing good course descriptions.

If you have a large number of courses, please get in touch and we’ll help you set up a bulk upload.

Validating Test Courses

Before we publish your course to the OpenSesame website, we make sure that your course will both play across the common browsers and operating systems that our customers use and send a “complete” status to the learning management system.

Once you’ve uploaded a course, we’ll need you to validate the course in at least one browser.  In order to validate the course, after you’ve uploaded the course, click “validate course”. Your course will pop up in a new tab, where you can launch it to fulfill the completion criteria necessary for the course to send a complete status to the learning management system. If your course is a video, validation isn’t necessary.  

Once a course has been successfully uploaded, tested and validated, you will be prompted to submit the course for approval. When you submit the course, it is automatically added to our moderation queue, where we perform a second technical test as well as a quality check for every course. We complete these tests within one business day, and you’ll be notified when the course is published or if we have any additional questions.

Bundles

In addition to selling each of your courses individually on OpenSesame, you can also create bundles of courses to make it easier for customers to purchase a curriculum or collection. To create a bundle, simply send an email to support@opensesame.com with the title, included courses, description, duration, categorization and pricing for each bundle you wish to create.

If you would like to create a large number of bundles, please let us know and we’ll send you more information on bulk creation.

Updating Courses

If you add, update or remove courses from your library, you’ll want to make sure that you do the same on the OpenSesame site. For adding new courses, sellers can simply follow the same steps as outlined above for adding new courses.

For course updates or to remove a course, you’ll need to login to your seller account and then click “Manage Your Courses”. There you’ll see a link next to each course to “Update Course”. From there you can make any changes to an existing course (i.e. pricing, discount structure, new file) or if necessary, you can remove the course from the catalog.

Marketing Courses and Tracking Sales

Once you’ve got your courses published on OpenSesame, check out our tips for marketing courses to help your content reach a larger audience. Finally, check out our guide to tracking your sales with your OpenSesame dashboard.

Have Questions?

Our FAQs provide more technical details, and if you’re interested in talking with a support staff member, see our Contact Us page for more information.

(Image source: Banyek’s Flickr)

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Top 5 Courses to Prevent the Next Super Bowl Emergency https://www.opensesame.com/site/blog/top-5-courses-prevent-next-super-bowl-emergency/ https://www.opensesame.com/site/blog/top-5-courses-prevent-next-super-bowl-emergency/#respond Mon, 04 Feb 2013 20:59:51 +0000 /site/?p=2258 Last night during the Super Bowl, as the power outage reached the 20 minute mark, I could only wince thinking of the panicked stadium operations team hustling to get the lights back on. What worse time to experience a failure than when you’ve got thousands of people trapped in Superdome and another hundred million watching... Read more »

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Last night during the Super Bowl, as the power outage reached the 20 minute mark, I could only wince thinking of the panicked stadium operations team hustling to get the lights back on. What worse time to experience a failure than when you’ve got thousands of people trapped in Superdome and another hundred million watching you on TV? 

I filled the seemingly-interminable wait by mentally designing the training plan I would put in place if I were the Director of Operations at the Superdome. In addition to focusing on improving teamwork, internal communication and preparation skills, I’d go back to the basics:

  1. Industrial Electricity and Electronics – Evidently the Superdome staff could use a refresher in some industry-specific skills.
  2. What to Do in Case of Emergency – I would make sure the my team knew how to stay calm and prioritize effectively as they address emergency situations.
  3. Electrical Safety General Awareness – Even though you’ve got more than 100 million people waiting for you to turn the lights back on, it’s no time to cut corners with safety.
  4. Electrical Maintenance – Part of preparation is anticipating any possible failure. I’d make sure the electrical team knows how to maintain, inspect and stress-test the infrastructure.
  5. How to Give Exceptional Customer Service – Getting the lights back on isn’t enough. You’ve got a lot of spectators getting antsy. Invest in training staff stadium-wide to put the quality of customers’ experiences first.

Of course, all the planning and rehearsals in the world can’t prevent every mistake or equipment failure! It’s fun to take a light-hearted look at what went wrong at the Superdome last night, but the reality is that we have all been there. In an important meeting, your laptop won’t work with the projector – or your course doesn’t work on the CEO’s favorite browser – or you discover information you got from your so-called subject matter expert is an out-of-date embarrassment. 

Mistakes happen. The key to making sure you don’t make the same mistake twice is evaluation, analysis and evolution of your processes to make sure you understand what went wrong. 

You can take your learning to the next level by seeing if you can make your emergency an opportunity, like the smart folks at Oreo did last night. Their lightning-fast Twitter response to the power outage became an instant sensation – because they had the right people in the room, were willing to take risks and embraced the opportunity to connect with their community. 

If you’re recovering from a work disaster, you can join the Superdome staff in getting back on track by learning from the mistakes and preparing for next time. 

Image Credit: The smart folks at Oreo

 

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Introducing Beginning Facebook for Business https://www.opensesame.com/site/blog/introducing-beginning-facebook-business/ https://www.opensesame.com/site/blog/introducing-beginning-facebook-business/#respond Fri, 01 Feb 2013 08:30:09 +0000 /site/?p=2259 OpenSesame is excited to announce the release of Beginning Facebook for Business. As part of our mission to provide individuals and organizations with a broad variety of elearning courses, OpenSesame wants to share our passion for social media with you. We are pleased to offer this complimentary course to assist in your social media development. Beginning... Read more »

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OpenSesame is excited to announce the release of Beginning Facebook for Business. As part of our mission to provide individuals and organizations with a broad variety of elearning courses, OpenSesame wants to share our passion for social media with you. We are pleased to offer this complimentary course to assist in your social media development.

Beginning Facebook for Business is created and presented by OpenSesame’s content and marketing intern, Max DuBowy. This introductory course guides users to incorporate Facebook into their business practice. Learn how to build an audience, generate leads, and expand your business with practical, easy-to-understand tips.

Once you view the course, you will have a better understanding of Facebook applications and how to apply them in your marketing strategies. Be sure not to miss out on this free course!

This course is great for both professional and personal development. In addition to other courses in the OpenSesame marketplace, training managers can incorporate Beginning Facebook for Business into their learning management systems, and entrepreneurs can view it from their laptops at home. Let us know how the course has helped your business in the course review and comment sections. Also don’t forget to like our Facebook page!

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The Top 3 Must Have Soft Skills for IT Professionals https://www.opensesame.com/site/blog/top-3-must-have-soft-skills-it-professionals/ https://www.opensesame.com/site/blog/top-3-must-have-soft-skills-it-professionals/#respond Wed, 30 Jan 2013 04:33:51 +0000 /site/?p=2260 At the end of January, many of us drift away from our resolutions and fall back into our mundane routines. Was self-improvement involved in your resolution? If you’re like me, you’re wondering how you can get better at your job and become more influential in the new year. To become a more influential and effective... Read more »

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At the end of January, many of us drift away from our resolutions and fall back into our mundane routines. Was self-improvement involved in your resolution? If you’re like me, you’re wondering how you can get better at your job and become more influential in the new year.

To become a more influential and effective information technology professional, start not by examining your technical chops, but instead evaluating your soft skills. Do you play well with others? Do you inspire dedication and creativity from your peers? Do you motivate your team for the highest levels of performance?

On-the-job ability is crucial to success, but IT professionals who match their technical skills with effective soft skills are more successful. In business, one’s abilities are only a small part of the equation. In order to be well-known and successful in your field, you must also have the skills to inspire confidence and clearly communicate your value.

IT professionals with strong communication and leadership skills are more likely to earn promotions and raises. According to the 2012 IT Skills and Salary Report published by Global Knowledge and TechRepublic, employees with training received significant salary increases:

How can you continue to grow and enhance your effectiveness in the workplace? You need three critical soft skills: communication, leadership and time management. How do you get started?

1) Communication: Whether you’re typing, texting or tweeting, communication enables you to understand colleagues, partners and customers and achieve agreement on tough questions. Communication falls into four basic types: person-to-person, person-to-group, group-to-person and group-to-group. The clarity of your messages and your persuasion skills influence the way you and your work are perceived.

  • Written communication skills are crucial for IT workers. Being able to describe complex problems and concepts is difficult. What seems     relatively simple to you may baffle your client or your boss, so you need to be ready to present your thoughts with structure and clarity.
  • Verbal communication can be equally difficult. While face to face communication allows for added conversational fluency, one runs the risk of being off-putting or miscommunicating an important message without realizing it. Many IT professionals are also introverts, making a conversation with a coworker or superior even more harrowing.

2) Leadership: “Are leaders born or created?” Leaders possess specific skills that allow them to excel in positions of management, supervision, and ownership:

  • Leaders oversee other employees and manage their work.
  • Leaders understand the purpose of tasks and how to communicate innovative and existing ideas.
  • Leaders know how to multitask and distribute work amongst employees.
  • Leaders also generate and execute new ideas in order to enhance productivity and meet objectives.

Some individuals are naturally better at bringing teams together, but anyone can develop the skills to become a great leader.

3) Time Management: “We’re behind… we need one more day!” Exclamations like that are the result of poor time management. Not to worry, there are ways to become more efficient. IT professionals need to know how to prioritize their work in order to meet deadlines and maintain a positive work environment.

  • Priorities vary from project to project, but every worker should implement deadlines in order for each task to be accomplished.
  • When time frames are in place, IT professionals better know how to distribute their work to finish on-time.
  • Goals are critical for everybody and are only met when projects are completed.

Forget about procrastinating, immediately enhance time management by erasing the words “wait” and “late” from your vocabulary.

Communication, leadership and time management are essential in any work environment. To enhance these skills, ask your supervisor for one-on-one training, or you can take advantage of the plethora of training resources provided on the internet. Soft-skills are the foundation for any job, so make sure you do your job by communicating, leading, and finishing work on time.

Have an anecdote of a time you wish you had a skill that you were lacking? Please share with us in the comments below.

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OpenSesame Releases Flu Prevention Online Training Course https://www.opensesame.com/site/blog/opensesame-releases-flu-prevention-online-training-course/ https://www.opensesame.com/site/blog/opensesame-releases-flu-prevention-online-training-course/#respond Mon, 28 Jan 2013 17:45:47 +0000 /site/?p=2261 In response to the unprecedented flu epidemic this year, OpenSesame is proud to offer a free online training course for flu prevention. The Centers for Disease Control reports the flu has reached epidemic levels in the United States this year, affecting communities in all 50 states. As a result, we teamed up with our partners at... Read more »

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In response to the unprecedented flu epidemic this year, OpenSesame is proud to offer a free online training course for flu prevention.

The Centers for Disease Control reports the flu has reached epidemic levels in the United States this year, affecting communities in all 50 states. As a result, we teamed up with our partners at BlueVolt to create a quick and simple health education training course that companies can use to keep their employees safe and healthy.

The interactive 10-minute course explains the flu and how it spreads; tips for staying healthy when working with colleagues and customers; how to reduce flu exposure when traveling; and steps an organization can take to reduce the spread of flu in the workplace.

Go to opensesame.com/flu to preview and take the free course. Organizations can also use CourseCloud™ to send email invitations to all of their employees for the course or they can download a SCORM file to use the course in their corporate learning management system.

“As the world’s elearning marketplace, we support organizations as they create teams of effective employees,” said OpenSesame CEO Don Spear. “The first step for any company is keeping their people safe and healthy. This flu prevention course will help companies promote healthy workplaces and maximize productivity.”

Questions? Get in touch or check out the press release

 

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The OpenSesame Effect: How Flexible Online Training Options Help Corporations https://www.opensesame.com/site/blog/opensesame-effect-how-flexible-online-training-options-help-corporations/ https://www.opensesame.com/site/blog/opensesame-effect-how-flexible-online-training-options-help-corporations/#respond Tue, 22 Jan 2013 19:02:52 +0000 /site/?p=2262 Providing online learning to your team feels good. You’re displaying the company’s commitment to the life-long learning. You’re building confidence among team members. The reality is that CEOs need to see tangible results. If elearning doesn’t deliver value to the bottom line, it’s the CEO’s job to demand change. As you develop your employee development... Read more »

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Providing online learning to your team feels good. You’re displaying the company’s commitment to the life-long learning. You’re building confidence among team members.

The reality is that CEOs need to see tangible results. If elearning doesn’t deliver value to the bottom line, it’s the CEO’s job to demand change.

As you develop your employee development programs, OpenSesame helps maximize return on investment while providing the quality elearning employees will both use and enjoy. Here’s how.

What We Are

OpenSesame is easy to use. Our website is easy to use and our purchasing process is as simple as buying a song from iTunes. If you do run into trouble, we have a dedicated customer service team standing by from 7am to 7pm, 7 days a week.

OpenSesame is flexible. Things change quickly in the modern workplace. We don’t want elearning to be just another thing you struggle to keep up with. We offer multiple delivery options to make it easy for you to get training out to your team as quickly as possible whether you use an LMS or not.

OpenSesame is transparent. We don’t believe in hidden fees or extraneous charges. You only pay for what you use, when you use it. Choosing OpenSesame for your elearning needs let’s you get the most mileage out of your training dollar.

OpenSesame is a marketplace for quality elearning. We rely on thousands of expert sellers to provide the high quality content your team needs to be successful. With sellers like Wiley (of ‘For Dummies’ fame) and FranklinCovey, we guarantee you’ll find the right courses for your needs.

What We Offer

We hope we’ve convinced you that OpenSesame is the best choice for your online training needs. If your CEO needs more convincing, ask them to consider the following takeaways.

Takeaway 1: OpenSesame frees up more time for learning by expediting the purchasing and deployment processes. Your time and the time of your employees is extremely valuable. By spending less time searching for and purchasing elearning courses, your employees have more time to learn and quickly begin applying that learning to their work.

Takeaway 2: OpenSesame’s flexible use options don’t disrupt daily work-flow. Because thousands of OpenSesame courses can be taken on the go via iPhone, iPad and Android, employees can take responsibility for learning when they have the time. No half-day classroom lecture necessary.

Takeaway 3: Flexible licensing supporters both required professional development and optional learning. Whether you need specific training to be in compliance with the law, or are looking for an open catalog to offer ongoing optional training, OpenSesame has a licensing option for you.

Takeaway 4: Expand your offering without paying more using our PPU model. At OpenSesame, “catalog” (in the traditional sense) is a dirty word. You shouldn’t have to pay to get access to a catalog and then pay again to take the courses you want. With our PPU model, you pay only for the courses you use.

With all that OpenSesame has to offer you and your team, we hope you consider dropping us a line to try out a free demo license.

(Image source: Esther Gibbons Flickr)

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3 Critical Insights from the 2013 ASTD State of the Industry Report https://www.opensesame.com/site/blog/3-critical-insights-2013-astd-state-industry-report/ https://www.opensesame.com/site/blog/3-critical-insights-2013-astd-state-industry-report/#respond Fri, 18 Jan 2013 12:40:38 +0000 /site/?p=2263 An important part of planning for the new year is assessing what’s worked and what hasn’t in the past. The American Society for Training & Development’s 2012 State of the Industry report is a valuable resource for doing just that. Looking at trends will help you decide where to focus your efforts in 2013 in... Read more »

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An important part of planning for the new year is assessing what’s worked and what hasn’t in the past. The American Society for Training & Development’s 2012 State of the Industry report is a valuable resource for doing just that. Looking at trends will help you decide where to focus your efforts in 2013 in order to have the greatest impact on your business. Here are OpenSesame’s top three takeaways from ASTD’s survey overview:

1. Large companies are spending less per employee for training than medium and small companies. While this may mean small businesses are missing the opportunity to reduce costs by leveraging online training tools, it’s a great reminder for training managers and large businesses to make sure they’re taking advantage of all the opportunities to use their budget more effectively.

Take a look at your budget. Is your spending in line with your peers? Are you missing opportunities to use your budget more effectively?

2. Global 500 companies focus on sales training ahead of executive development and basic skills. ASTD reports that Forbes 500 companies spend more time and money training their team in sales, allocating fewer resources to training for executive development, interpersonal skills and basic skills. While sales training may earn immediate returns, neglecting crucial programs like leadership development harms your ability to continue growing into the future. As you kick off 2013, make sure your training portfolio includes investing in all the skills and competencies your company needs to succeed.

3. eLearning is on the rise as part of blended learning strategies. ASTD found that most companies use a mix of instructor-led, self-paced, and technological training. They report, “After a slight dip in 2010, technology-based methods have rebounded to account for 37.3 percent of formal hours available across all learning methods.” They also note the increasing popularity of mobile delivery of training.

Companies want learning content to be always available to their employees, and they use technology to make sure the learning function is “always on” – with social networks, curated resources and online courses instantly available to support employees within their workflow.

While each organization faces unique challenges in creating their learning and development program, comparing your programs to your peers’ will provide useful opportunities to spot needed improvements in the new year.

Have you read the 2012 State of the Industry Report? What changes will you be making as a result of what you learned there?

(Image source: Joel Penner’s Flickr)

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6 Surprisingly Common eLearning Myths https://www.opensesame.com/site/blog/6-surprisingly-common-elearning-myths/ https://www.opensesame.com/site/blog/6-surprisingly-common-elearning-myths/#respond Tue, 15 Jan 2013 19:17:10 +0000 /site/?p=2264 eLearning is still a young field. For every tip, how-to and best practice, there are myths that pervade every discussion of developing, designing and implementing online training. Here are some of the most common myths we hear. Myth #1: Only specialists can make good online training. Wrong! While the input of subject matter experts is... Read more »

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eLearning is still a young field. For every tip, how-to and best practice, there are myths that pervade every discussion of developing, designing and implementing online training.

Here are some of the most common myths we hear.

Myth #1: Only specialists can make good online training. Wrong! While the input of subject matter experts is certainly valuable, you can create online training with just a capable content curator or information manager. By listening closely to the needs of your target audience, and performing careful research you can create online training that is indistinguishable from lessons created by experts.

Myth #2: Only instructional designers can make online training. Again, while the input of instructional designers is certainly valuable, it is by no means a barrier to entry for online training. Tools like Articulate, Camtasia or even just your iPhone make it easy for anyone with something to teach to create online training. Organizations with the best training programs understand this, and encourage employees to openly share their personal expertise.

Myth #3: Interactive is better. Resist clicky-clicky-bling-bling. If it zooms, zings, zips, blinks, glitters, glows – it probably doesn’t have to and you should consider how necessary it is for your course. Unless your simulation or interaction helps reinforce the point of your lesson, take it out.

Myth #4: Learning is a one-time event. If you find that your yearly training sessions aren’t working, the problem may have more to do with how often you offer the training, not with the training content itself. Studies have shown that spaced repetition improves retention. So don’t just bring crucial information to your employee’s minds once a year, repeat it occasionally throughout the year for best results.

Myth #5: It takes months to make good training. Call me biased, but there’s no reason that every training situation should require the month(s) long development process required for traditional elearning development.

Myth #6: Training has to be custom. The need for your Excel training or sexual harassment courses to bear your company logo is vanity – plain and simple. It has no direct effect on the quality of the course itself, or on the usefulness of the course to your users. Jane Bozarth put it best in Nuts and Bolts: Buy or Build? when she wrote, “People greatly underestimate the reality of the development process, particularly when considering projects that will involve many stakeholders, contributors, and program assets.” You can circumvent this process with equally effective off-the-shelf learning.

What are your favorite elearning myths? Let us know in the comments.

(Image source: h.koppdelaney’s Flickr)

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Transforming Your Learning Center into a Strategic Enabler https://www.opensesame.com/site/blog/transforming-your-learning-center-strategic-enabler/ https://www.opensesame.com/site/blog/transforming-your-learning-center-strategic-enabler/#respond Mon, 14 Jan 2013 00:00:00 +0000 /site/?p=2265 If the struggles describes in Part 1 of this webinar review sounded all-too-familiar, not to worry. HCM Advisory has plenty of ideas that will help you shift your department from Cost Center to Strategic Enabler. Align Learning Strategy to Business Strategy You’ll want to make sure everybody is on the same page. HCM found that... Read more »

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If the struggles describes in Part 1 of this webinar review sounded all-too-familiar, not to worry. HCM Advisory has plenty of ideas that will help you shift your department from Cost Center to Strategic Enabler.

Align Learning Strategy to Business Strategy

You’ll want to make sure everybody is on the same page. HCM found that 50% of respondents annually map their learning strategy to the business strategy for the upcoming year. This process is crucial to demonstrating commitment to senior-level management as well as determining where your efforts will have the biggest impact next year.

Staying in contact with line of business departments will keep you informed about the needs of the employees. HCM suggests “recruiting future learning employees from line of business roles.” Never underestimate the power of an inside man (or woman).

Focus on Providing Value

HCM found that strategy-minded learning leaders create more value for their company by offering training to customers, partners/channels, suppliers, and beyond. They found that globally distributed companies delivered more external training, but that local companies were somewhat more innovative in their offerings.

Respondents had provided training to a diverse assortment of groups, like charities, NGO’s, volunteers, regulatory agencies, and alumni associations. If your company is locally-based, take advantage of your insider knowledge of your community to provide more value than your competitors.

The number one opportunity for business impact, as identified by learning leaders, is “to use learning to support organizational agility.” HCM recommends “understanding key areas of your business where employees need to increase agility to respond to change” and “researching new types of technologies or new approaches to drive better agility.”

Make It Easy

This is not a suggestion to dumb down your curricula. “Make it easy” means, “Make it easy for learners to access the materials.” It doesn’t matter how awesome your curriculum is: if the course materials aren’t conveniently accessible, learners will probably accessing them.

Looking at the success of media pioneers like Hulu, we learn three things about what today’s consumers want from content: to access it on their devices, to engage with it on their own schedule, and to share and discuss it with their friends. That’s why many learning centers are investing in mobile delivery, LMSs that allow asynchronous delivery, and social learning tools. Training is only as effective as the number of people who implement it.

Quantify Your Results

Quantifying your results gives you data that can be very valuable during budgeting. Top-performing learning centers measure the impact of their training by using a control group. What are the types of statistics that you should track? Here are a few that will make any senior-level manager sit up and take notice:

  • Sales
  • Revenue
  • Productivity
  • Time to Market

HCM reports that many learning centers are investing in analytics, dashboards, and data integration to help them measure their effectiveness.

What steps are you going to take to implement these suggestions? Let us know in the comments!

(Image source: (Mick Baker)rooster’s Flickr)

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Frequently Asked Questions on OpenSesame https://www.opensesame.com/site/blog/frequently-asked-questions-opensesame/ https://www.opensesame.com/site/blog/frequently-asked-questions-opensesame/#respond Thu, 10 Jan 2013 22:53:48 +0000 /site/?p=2266 Are you a buyer or seller with questions? Not sure where to turn?  While we are always available to help by contacting support@opensesame.com, on Live Chat during regular business hours-or by calling 503-808-1268, we understand that sometimes you need a quick and easy answer. Which is why we compiled a list of some of our most... Read more »

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Are you a buyer or seller with questions? Not sure where to turn?  While we are always available to help by contacting support@opensesame.com, on Live Chat during regular business hours-or by calling 503-808-1268, we understand that sometimes you need a quick and easy answer. Which is why we compiled a list of some of our most commonly asked  buyers’ and sellers’ questions on OpenSesame. 

Commonly Asked Buyer Questions:

How long do I have access to a course?

You have 12 months to launch the course and 12 months to finish it. In that time you can access the course material as much as you like.

Help! I clicked on a course and its not loading.

If a course you are trying to view is not loading, please refresh your browser and make sure your pop-up blockers are disabled. If you are still having trouble, please contact us for support.

What if I start a course but do not have time to finish it?

No problem! To access the course while picking up where you left off, please start by logging into OpenSesame, mouse over My Account in the top right corner and click on My Courses. Then click the Take Course link on the right side of the page. When using this link, OpenSesame will save your answers and progress so that you can pick up where you left off the next time you log in. If you are using the course with CourseCloud or your LMS, OpenSesame will still remember where you left off and let you pick up from there.

How can I get a certificate of completion?

Some courses include a certificate in the course content. If you do not see a certificate at the end of your course, please send us an email and we will send you the certificate immediately.

Can I take this course on an iPad or other IOS Device?

OpenSesame now offers more than 5,000 courses that work on iPad, iPhone and other iOS devices. When searching or browsing for courses, just check the box for “Mobile iPhone/iPad” and you’ll only see results that play successfully on iOs mobile devices. Once you’ve made a purchase, you can get started learning instantly on your mobile device.

Will OpenSesame provide me with an IT certification or a certification exam?

While OpenSesame does not provide IT certification, we do provide eLearning that can help you meet your individual goals.  If you are confused about what course you need for a specific certification,  will will try and make recommendations or point you in the direction of some good external resources that may be useful in answering your question.

Commonly Asked Seller Questions:

What is SCORM?

The Sharable Content Object Reference Model (SCORM) is the standard for providing consistent, functional elearning courses. Making your courses SCORM compatible ensures that OpenSesame can connect your courses to any LMS. For more information, visit www.SCORM.com.

How do I get paid?

OpenSesame forwards payment to sellers via PayPal on a monthly basis, thirty days following the close of the month in which the sale occurred. Payments can only be made using PayPal. To update your OpenSesame account with your PayPal information, please log in to OpenSesame, and click My Account. Then click “Edit” and select the Payment Information tab to enter the email address associated with your PayPal account. If you do not have a PayPal account you can set one up here. https://www.paypal.com/home. Please let us know if we can provide any further assistance.

Does OpenSesame offer private catalogs?

While we do not currently offer private cataloging, it is on our roadmap. In the meantime we are happy to speak with you one on one about your current needs and an alternative solution.

If you have questions you can always contact us at support@opensesame.com, on Live Chat during regular business hours or by calling 503-808-1268.

Image credit:  marc falardeau on Flickr

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2013 Learning Resolutions Wrap Up https://www.opensesame.com/site/blog/2013-learning-resolutions-wrap/ https://www.opensesame.com/site/blog/2013-learning-resolutions-wrap/#respond Thu, 10 Jan 2013 19:22:05 +0000 /site/?p=2267 We never could have anticipated the insightful, game-changing answers we received from our network of industry leaders when we asked what they resolved to change or improve about their work in 2013. There was an emphasis on focus and slowing things down, as well as a resolve to disrupt. We hope this amazing collection of... Read more »

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We never could have anticipated the insightful, game-changing answers we received from our network of industry leaders when we asked what they resolved to change or improve about their work in 2013.

There was an emphasis on focus and slowing things down, as well as a resolve to disrupt. We hope this amazing collection of Learning Resolutions inspired you to create a list of goals for your professional practice this year.

And don’t worry! When you begin to feel your motivation wane in March, you can come back and visit. Just be sure to bookmark this page.

  1. Bringing Design and Inspiration to Everyday Work by Judy Unrein
  2. Working Less to Accomplish More by David Glow
  3. The Challenges of Bridging the Gap by Clive Lewis
  4. Disrupt, Interact, and Get Mobile by Connie Malamed
  5. Design Experiences, Not Content by Kevin Thorn
  6. Make it Instant, Personal and Difficult by Elliott Masie
  7. Learning Resolutions: How Delightful! by Julie Dirksen
  8. The Habit of Mindfulness by Cammy Bean
  9. Thinking Big in 2013 by Holly MacDonald
  10. Addressing the Freelancer’s Dilemma by Bruce Graham
  11. Chasing Learning Squirrels by Lisa Chamberlin
  12. Make the Investment in Yourself by Mike Taylor
  13. Slow & Simplify by Mark Britz
  14. Keep Practicing by Melissa A. Venable
  15. Be More Selfish by Mark Sheppard

Which Learning Resolution was your favorite? Let us know in the comments.

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Is Your Learning Center a Rainmaker or a Money Pit? https://www.opensesame.com/site/blog/your-learning-center-rainmaker-or-money-pit/ https://www.opensesame.com/site/blog/your-learning-center-rainmaker-or-money-pit/#respond Wed, 09 Jan 2013 22:15:13 +0000 /site/?p=2268 Have you been struggling to think of ways to communicate the value of your corporate learning program to senior management? “Transforming Learning into a Strategic Business Enabler”, a webinar hosted recently by HCM Advisory group, is full of advice on how to do just that. The discussion was about how learning centers can better align... Read more »

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Have you been struggling to think of ways to communicate the value of your corporate learning program to senior management? “Transforming Learning into a Strategic Business Enabler”, a webinar hosted recently by HCM Advisory group, is full of advice on how to do just that.

The discussion was about how learning centers can better align themselves with their companies to “achieve learning that lasts and reach new levels of performance.” They presented the results of a survey they’d conducted of over 600 learning executives. It was an enlightening State of the Industry report, full of useful ideas for learning centers across a wide range of industries. Their whitepaper is available to download, but I’ve compiled a two-part review of the webinar.

Strategic Business Enablers: the What and the Why

The HCM Advisory Group has identified the three main ways companies tend to view their learning department’s role in their business: as a Strategic Enabler, a Costly Contributor, or a Cost Center. Costly Contributors and Cost Centers are defined in terms of how much money they cost, but Strategic Enablers are viewed in terms of how much value they add. As a department, you want to make sure that the learning center is known for its positive impact on the business. Getting C-suite leaders to buy in to your mission is crucial to playing a role in the strategic vision of the company.

Advocating for Long-Term Strategy in an Immediate Gratification World

The trouble with getting that buy-in is that organizations generally do not respond well to the prospect of deferred gratification. Senior management can be reluctant to invest in learning if there’s no clear payoff.

This wariness towards company-wide learning programs can be reflected in many ways: allocation of funds, cooperation from mid-level management, even the department’s reporting structure. (According the HCM’s research, the program’s perceived value correlates to whether learning executives report to the CEO or the Chief Human Resources Officer. Guess which one a Strategic Enabler is more likely to report to?)

Your CEO has a vision for where the company needs to go. As learning executives, you should be a part of developing the strategic roadmap that will take the business there. If you’re not proactively involved in the process, you’ll be boxed into a reactive role and left to get by on scraps of the company’s resources, like funds or employees’ time.

Light at the End of the Tunnel

The report on current conditions faced by learning centers paints a somewhat daunting picture of the challenges facing the industry. Luckily, HCM also offered tons of actionable ideas meant to help your department align with business strategy and demonstrate value, eventually evolving into a Strategic Enabler instead of languishing in the Cost Center zone. Stay tuned for Part 2 of this review!

 

(Image source: trophygeek’s Flickr)

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Learning Resolutions: Be More Selfish https://www.opensesame.com/site/blog/learning-resolutions-be-more-selfish/ https://www.opensesame.com/site/blog/learning-resolutions-be-more-selfish/#respond Mon, 07 Jan 2013 20:04:37 +0000 /site/?p=2269 I admit that resolutions are a rarity for me. Like many people, I have watched quietly from the sidelines and watched New Year’s Resolutions fall like dominoes before the New Year is even 3 months old.  While this may be (okay, is) a cynical view, I know that many folks wonder why we have to pick... Read more »

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I admit that resolutions are a rarity for me. Like many people, I have watched quietly from the sidelines and watched New Year’s Resolutions fall like dominoes before the New Year is even 3 months old.  While this may be (okay, is) a cynical view, I know that many folks wonder why we have to pick one calendar point in the year to renew ourselves?

Having said that, I am taking a bit of a different view with this collection of resolutions because of its focus: “What are we resolving to do/think about/try/consider differently in 2013 (and hopefully beyond)?”  It is a good question for us in L&D because we’re living in very interesting times right now. Rather than approach these like typical resolutions of the “quit smoking” or “cast a smaller shadow” variety, I want them to be more like declarations, with a hint of a goal in sight.

I declare that I will become more selfish about my own growth and development. That doesn’t mean that I won’t be sharing lessons learned or awesome resources, but it does mean (darn it!) that I will make more time for it and I will take advantage of every opportunity to learn and develop during the workday and outside its usual confines.

I also declare that I will dedicate more time to the Analysis process. A recent workshop drove the point home that we are short-circuiting proposed solutions when we don’t take analysis of learners, tasks, outcomes, and goals seriously. While there are a host of other factors at play in any solutions effort, there are lots of little “gotchas” that crop up in the later stages that could have been identified or addressed through a good initial analysis. I know it won’t always be perfect, but I hope to learn more through each successive project.

Finally, I declare to get more serious about games. No, I don’t intend to become the EA of learning, but I do intend to study more about the things that make games work and how we can leverage that across the spectrum of learning situations. This particular goal is tied to the two above; it’s a specific area I want to learn about, and the planning and brainstorm process that takes place in game design is something I can harness for Analysis. There’s a breakthrough process to be had when we examine possible solutions to learning challenges, and I think that game theories and game design might just hold the key.

I hope your 2013 is fruitful, productive, and filled with connections to learning and growth.

Teaching skills via elearning is much more challenging than teaching knowledge – and more satisfying, too – at least it is for me. I fully intend to embrace that challenge in 2013 and build a suite of high impact courses that mirrors and complements our face to face offering.


Mark Sheppard is a senior Learning & Development practitioner in the Greater Toronto Area.  He is currently working as an Instructional Development Officer for the Royal Canadian Air Force, where he is helping the Aerospace Technology & Engineering School harness the power of online and blended learning as they teach the next generation of Air Force technicians. Follow Mark on Twitter.

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Learning Resolutions: Keep Practicing https://www.opensesame.com/site/blog/learning-resolutions-keep-practicing/ https://www.opensesame.com/site/blog/learning-resolutions-keep-practicing/#respond Fri, 04 Jan 2013 16:03:50 +0000 /site/?p=2270 Editor’s Note: Guest post by Melissa Venable  Making professional resolutions, for me, means answering the question: How can I improve the work I am doing? And it’s not about creating a long list, but instead setting my sights on specific ways to develop better habits and get what will be a busy year off to... Read more »

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Editor’s Note: Guest post by Melissa Venable 

Making professional resolutions, for me, means answering the question: How can I improve the work I am doing? And it’s not about creating a long list, but instead setting my sights on specific ways to develop better habits and get what will be a busy year off to a positive start. With this in mind it’s my goal to get more practice in 2013.

Part of my job as an education writer over the past year and a half has been to stay on top of the trends in online learning, so that I can advise others about what’s happening. To do this I find I am constantly adding to my reading list and seeking out new conversations. This can get overwhelming quickly as there is so much to keep up with these days from a variety of helpful sources representing different sectors of the online education industry. There are even new ways to meet, new tools for collaboration, and new communities for networking emerging as we speak.

What adds to the value of what I am writing is the ability to combine what I am learning from others with what I know from my own first-hand experience. And it’s the same situation in my additional roles as online instructor (teaching a course in instructional design) and freelance instructional designer (creating online courses and professional development materials).

So in the coming year, with a goal of broadening my experience as a learning professional, I’ll be involved in the following projects:

·      Incorporating social media (Twitter specifically) with my spring semester students as a way to connect, share resources, and introduce them to some of the leaders in the field, as well as getting their feedback on how it all works.
·      Working with a team to explore, and hopefully develop, a mobile app to pilot at a professional conference scheduled for summer.
·      Taking an online class. I haven’t decided what are where (suggestions welcome!) and am thinking a MOOC or MOOC-like offering may be in order. There’s nothing like the learner’s perspective to reveal concerns and challenges that may have been undetected otherwise, but could have been addressed on the design and development side.

To continue serving students and instructors in all roles, the reading and discussion are musts, and I can’t forget the importance of practice to inform the decisions I make and the advice I can give. Making this practice count will also require being open to trying new things, which may not always work as expected, while considering myself a student of the process along the way.

What elements are you adding to your practice in the coming year?


You can find Melissa at Inside Online Learning, on Twitter and Google+.

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Learning Resolutions: Slow & Simplify https://www.opensesame.com/site/blog/learning-resolutions-slow-simplify/ https://www.opensesame.com/site/blog/learning-resolutions-slow-simplify/#respond Thu, 03 Jan 2013 18:39:58 +0000 /site/?p=2271 Resolution: The act or process of resolving as: the act of analyzing a complex notion into simpler ones  Things have gotten quite complex. Business is evolving rapidly and information changes by the minute. Technology with all its amazing ability to aid in the learning process, can also serve to overwhelm. The shear volume of choices... Read more »

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Resolution: The act or process of resolving as: the act of analyzing a complex notion into simpler ones 

Things have gotten quite complex. Business is evolving rapidly and information changes by the minute. Technology with all its amazing ability to aid in the learning process, can also serve to overwhelm. The shear volume of choices and voices that are laid before me (or rather found in my inbox and within my streams) can sometimes paralyze.

Clay Shirky stated: “It’s Not Information Overload, It’s Filter Failure.” So filtering out the noise is the first step I’ve undertaken but it’s not the only step needed. A lot of immaterial stuff gets filtered out but even the good stuff is only good at the right time and situation. I need to better allow the incidentals to slip by and better enable the essentials to adhere.

To do this I need to employ a framework not just a filter. I need to be ever mindful of taking the complex notions of what enables learning and reduce it to simpler ones; So professionally and personally I resolve then to keep the essentials of “real learning” at the forefront.

“Real learning is experience, practice, conversation, and reflection. Nothing more, nothing less.” – Charles Jennings

Experience: Observe, partake, immerse, etc
Practice: …Do, do with others, do alone, make mistakes, try again…
Conversation: Feedback, discussion, blogging, chats, etc
Reflection: Ponder, formulate, reconcile, vent

The beauty in these 4 simple truths is that they do not favor formal or informal learning but in each it is critical that all 4 are attended to. Real learning will also serve me well as a lens that I can view each of my approaches and in particular I aim to put more emphasis on reflection.

Reflection is, at a minimum, 1/4 of the equation and in my opinion is needed much more. Coupled with conversation these two easily make up the majority of real learning and yet, for most organizations it is by far the least attended to. Reflection is about opportunity. People can’t be forced to reflect on content or an experience but the opportunity can be enabled/supported with ample space and time.

Reflection is also a personal goal and I look to real learning as a framework for my own growth. I hope to better incorporate it in my Personal Knowledge Management (PKM) strategy. Currently my experiences, practice and conversations dominate my time but I realize that I don’t take enough time to pause and process all I am working on and with.

I look forward to simplifying and slowing in 2013.


Mark is currently the Manager of Corporate Training at Systems Made Simple. With over 12 years in L&D, Mark strives to challenge conventional beliefs about organizational learning by leveraging collaborative technologies and user-generated content to improve performance. He can be found on Twitter and his blog LearningZealot.

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Learning Resolutions: Make the Investment in Yourself https://www.opensesame.com/site/blog/learning-resolutions-make-investment-yourself/ https://www.opensesame.com/site/blog/learning-resolutions-make-investment-yourself/#respond Wed, 02 Jan 2013 15:55:54 +0000 /site/?p=2272 BE CURIOUS. ASK A LOT OF QUESTIONS. Obviously a lot of learning comes from asking questions. But too often we don’t ask the right question. The right question is far more valuable than a great answer to the wrong question. Eric Schmidt of Google said, “We run this company on questions, not answers.” Questions and... Read more »

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BE CURIOUS. ASK A LOT OF QUESTIONS.

Obviously a lot of learning comes from asking questions. But too often we don’t ask the right question. The right question is far more valuable than a great answer to the wrong question. Eric Schmidt of Google said, “We run this company on questions, not answers.” Questions and the resulting conversations help us along the path to better results.  

For example, how often do confirm that the requests around “training issues” are really related to missing knowledge and skills?  Do you run off and build what your client requested? Or do you ask clarifying questions to confirm that what they’re requesting will actually solve the problem? Asking a few questions may reveal better alternatives your client hasn’t considered. Who knows? Maybe, by asking the right questions everyone comes out ahead.

Don’t be shy. Don’t be afraid to ask a ‘dumb question’.  Experiment with asking questions in place of always giving answers. 

LOOK THROUGH A LEARNING LENS.

Think of your learning just like you think of your savings account. Just like regular, continual contributions and reviews are the best way to reach your financial goals, you should give similar attention to our learning. Learning opportunities are virtually everywhere if you look for them. So start looking at why things worked or didn’t work. Look beyond your cube, office or whatever space you are in. As Judy Unrein encouraged us to do, look beyond your normal circles to glean those nuggets of inspiration and knowledge. Once you start looking, you’ll be amazed what you’ll find.

I think this mindset can also help when dealing with others. For example, as parents, we have found that instead of punishing our son for not eating his broccoli, he reacts much better when we tell him that want  him to learn how to be healthy.  Although he’s not likely to be begging for them anytime soon, he is starting to get it and we’ve made a lot of progress in the vegetable department.  Maybe it is the optimist in me, and seeking these “learning moments” is my way of looking for the silver lining.

SHARE AND SHARE ALIKE
Just as we are all learners, we are also all teachers. It just depends on the topic which realm we fall into. All of us have benefited from what others have shared. Shouldn’t we ‘Do unto others’ and make contributions of our own? Perhaps the one of the best reasons to do so is that you will ultimately be helping yourself and shaping your reputation. This truly is a case of “the more you give, the more you get” and today there is no reason for not sharing. Just do it. Don’t be intimidated- get started today. Post your bookmarks on Delicious or Diigo. Start a blog. Make a screencast. Pass along your favorite tweets.  Work out loud.  

And yes, I know you’re busy. So let me ask this question:  “Are you too busy trying to stay afloat in an old workplace world to learn how to work more efficiently in the new networked world?”  (1) Make the investment in yourself.

Here’s to asking, learning and sharing your way to success in 2013 and beyond!


Mike Taylor’s lifelong passion for learning and over 15 years’ experience developing and deploying a wide variety of learning strategies and technologies have positioned him to lead his organization’s blending of learning into workplace performance via traditional and emerging approaches. Currently, Mike designs and implements learning programs for American Electric Power. Mike earned his M.B.A. from Ohio University and his Master’s  degree in Educational Technology at San Diego State University. Connect with him on LinkedIn or Twitter

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Learning Resolutions: Chasing Learning Squirrels https://www.opensesame.com/site/blog/learning-resolutions-chasing-learning-squirrels/ https://www.opensesame.com/site/blog/learning-resolutions-chasing-learning-squirrels/#respond Mon, 31 Dec 2012 16:06:01 +0000 /site/?p=2273 When it comes to trying out any shiny new object in the learning field, I tend to be one of the first in line to buy, download, or sign up.  Excitedly chasing new tools has served me well, providing me with a broad scope of productivity and design tools and skills with which I have... Read more »

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When it comes to trying out any shiny new object in the learning field, I tend to be one of the first in line to buy, download, or sign up.  Excitedly chasing new tools has served me well, providing me with a broad scope of productivity and design tools and skills with which I have better than passing knowledge.

However, I tend to be a bit like Dug, the dog in the Disney-Pixar movie Up!

You probably know of Dug. He’s the talking dog with the attention span of a gnat. Just when his interest is piqued on one shiny object to chase down, he spots a “squirrel” and he’s off on another target.

My exploration into the tools of the elearning trade is a bit like that.  Just as I start digging into the usefulness of a platform like Path, (SQUIRREL!) my interest is pulled to another tool like Facebook Groups, Tin Can, or (SQUIRREL!) edCetra Training‘s ANAN Cloud.

Most people I know who work in the industry are a bit like me, and we run as a pack of Dugs, circling one tool until another wonderful thing comes along, and then we all run after it.

This year I’m resolving to not chase after quite so many shiny objects. Instead, I’m going to dedicate my energy to playing with the squirrels I’ve already caught (so to speak).  I plan to bite deeper into just one or two of those critters to better see how I can more fully provide a tastier and more satisfying experience for my learners.

Speaking of satisfying experiences, have any of you started flipping your learning…SQUIRREL!  Okay, okay, so sticking to this resolution is going to be a work-in-progress…


Lisa Chamberlin is the Chief Learning Designer at FLEx Design. You can find her tips and tricks and presentations on her blog.

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Learning Resolutions: Thinking Big in 2013 https://www.opensesame.com/site/blog/learning-resolutions-thinking-big-2013/ https://www.opensesame.com/site/blog/learning-resolutions-thinking-big-2013/#respond Wed, 26 Dec 2012 20:34:32 +0000 /site/?p=2274 Sometimes we forget: eLearning is a broad concept, not just courses delivered on a computer. As I frame my resolutions for 2013, I’m reminding myself to keep thinking broadly about what defines our profession. The first thing I’d improve is to really focus on behavior change. Most of time elearning is requested because the client... Read more »

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Sometimes we forget: eLearning is a broad concept, not just courses delivered on a computer. As I frame my resolutions for 2013, I’m reminding myself to keep thinking broadly about what defines our profession.

The first thing I’d improve is to really focus on behavior change. Most of time elearning is requested because the client wants people to do something different. In particular, I am fascinated by the work of BJ Fogg, such as his Behavior Grid and Behavioral Design projects. As he articulates, there’s more at stake than just “do or do not”. We as designers need to think (for example): is this a change in intensity? Is this a gradual increase of changes? Is it something brand new? Is this about stopping doing something? It’s an analytical element of performance support. Think Cathy Moore’s great Action Mapping method on steroids. No matter whether or not you are an ADDIE advocate or hater, we need to think about the purpose of whatever solution is at hand. Maybe for some projects, it even needs mapping like this: Mapping Project Against Commitment.

My second resolution naturally progresses from the first. It’s to think performance support first. Often-times we consider performance support as a supplement or follow-up to training. While this can be a good model, the solution is often just-in-case training. I’d like to do the opposite and help my clients think about performance support as the primary solution and have training be supplemental. I’ve been a strong proponent of performance support for a long time, but I think that 2013 could be the year that it takes center stage. I was inspired by a range of thinkers: Dave Ferguson, Craig Taylor (as described here) and the great Allison Rossett. Too many times clients ask for a simple course, because it’s both tangible and familiar. I will continue to divide projects into a minimum of 2 phases: analysis separated out to ensure that the request is truly isolated and analyzed before building anything.

I hope that 2013 brings lots of opportunities to apply both.

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Learning Resolutions: The Habit of Mindfulness https://www.opensesame.com/site/blog/learning-resolutions-habit-mindfulness/ https://www.opensesame.com/site/blog/learning-resolutions-habit-mindfulness/#respond Fri, 21 Dec 2012 15:12:48 +0000 /site/?p=2275 Be Mindful Resolutions aren’t really my thing. They’re usually something people write out with great hopes on January 1, only to find themselves on January 22 sitting in front of the TV with a huge bowl of ice cream instead of running at the gym. So instead, I’d like to talk about changing some habits with regards... Read more »

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Be Mindful

Resolutions aren’t really my thing. They’re usually something people write out with great hopes on January 1, only to find themselves on January 22 sitting in front of the TV with a huge bowl of ice cream instead of running at the gym.

So instead, I’d like to talk about changing some habits with regards to my work as a designer of technology-based learning solutions. I’d like to form a new learning lifestyle, making different choices about how I approach my work.

The key word here will be mindfulness. (And I’m not talking about going all yogic and meditative on you…although maybe I am.)

All too often we technology-based learning practitioners have to rush, rush, rush to meet tight timelines while on aggressive budgets. All this flurry and panic can result in cut corners and sub-par solutions.

For 2013, I aim to be a more mindful learning practitioner. I aim to slow down and take more time designing solutions that make a difference to my customers.

The challenge, of course, is that the clock won’t actually stop; that the deadlines will still be tight. But I plan to stop and think more before diving into a design or a storyboard. I want to throw more ideas in the trash on the way to a solution. I want to collaborate more with my team members, because together we really are better.

Clark Quinn talks about the concept of “slow learning” – designing spaced experiences that let a learner process and digest and retain information. I’m going to work on developing a habit of “slow designing”.

You in? Let’s slow down together in 2013.


Cammy Bean is the VP of Learning Design for Kineo, a global workplace learning company. She writes about elearning and instructional design at http://cammybean.kineo.com and is active on Twitter @cammybean.

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Learning Resolutions: How Delightful! https://www.opensesame.com/site/blog/learning-resolutions-how-delightful/ https://www.opensesame.com/site/blog/learning-resolutions-how-delightful/#respond Thu, 20 Dec 2012 15:47:11 +0000 /site/?p=2277 So, I originally wrote a different version of this post, talking about my resolution to create better end-user feedback loops for the learning I design. I was an okay resolution – I’m already doing that, but I could do a better job.  It’s something that I believe wholeheartedly in, and think is very, very important.... Read more »

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So, I originally wrote a different version of this post, talking about my resolution to create better end-user feedback loops for the learning I design. I was an okay resolution – I’m already doing that, but I could do a better job.  It’s something that I believe wholeheartedly in, and think is very, very important.

gift

But honestly, it was very earnest, and the tone was a tad preachy.  It wasn’t making me excited about what I was resolving to do.  So I considered the question–what would be a delightful resolution that I could get excited about unwrapping?

I settled on DELIGHT. My resolution is:

I will look for opportunities to create delightful elearning.

This idea is partially inspired by the Delighters card in Stephen Anderson’s Mental Notes deck (which is itself part of a delightful set of cards that look at different principles for better design).

delighters

Used with permission from getmentalnotes.com

The card observes that “We remember and respond favorably to small, unexpected and playful pleasures.”  This stems from a bigger body of research that suggests that delightful, well-designed things actually work better (See Donald Norman’s book Emotional Design).

So, I should make things that are delightful, and that can in turn make them memorable and better-functioning? Yep – I like that resolution. Let’s go with that one.

(If you want to help give me a head start, I’d love to hear suggestions or examples of delightful learning experiences)


Julie Dirksen is an instructional designer, author and consultant. Keep up with her on Usable Learning and on Twitter

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Happy Holidays from OpenSesame https://www.opensesame.com/site/blog/happy-holidays-opensesame-0/ https://www.opensesame.com/site/blog/happy-holidays-opensesame-0/#respond Thu, 20 Dec 2012 01:28:57 +0000 /site/?p=2278 The post Happy Holidays from OpenSesame appeared first on OpenSesame.

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Learning Resolutions: Make it Instant, Personal and Difficult https://www.opensesame.com/site/blog/learning-resolutions-make-it-instant-personal-and-difficult/ https://www.opensesame.com/site/blog/learning-resolutions-make-it-instant-personal-and-difficult/#respond Wed, 19 Dec 2012 15:54:42 +0000 /site/?p=2279 There are three things that I want to see evolve in elearning over the course of 2013: Personalization by the Learner (ability to drive sequence, modality and collaboration) Increased Rigor/Difficulty in Assessment (let the learner “fail” more on the way to success) Access to Real-Time Expertise (video chat with peers or teachers embedded in elearning)... Read more »

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There are three things that I want to see evolve in elearning over the course of 2013:

  1. Personalization by the Learner (ability to drive sequence, modality and collaboration)
  2. Increased Rigor/Difficulty in Assessment (let the learner “fail” more on the way to success)
  3. Access to Real-Time Expertise (video chat with peers or teachers embedded in elearning)

Editor’s note: 

When asked for his learning resolutions for 2013, the incomparable Elliott Masie shared resolutions for the entire learning & development community – outlining not just what he will do, but a framework for where we should all push our practice in the next year. What do you think? Has he identified the right priorities for 2013? 


Elliott Masie is an internationally recognized futurist, analyst, researcher and organizer on the critical topics of workforce learning, business collaboration and emerging technologies. He is an author, editor and the convener of Learning 2012. He heads The MASIE Center, a Saratoga Springs, NY think tank focused on how organizations can support learning and knowledge within the workforce. 

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Learning Resolutions: Design Experiences, Not Content https://www.opensesame.com/site/blog/learning-resolutions-design-experiences-not-content/ https://www.opensesame.com/site/blog/learning-resolutions-design-experiences-not-content/#respond Mon, 17 Dec 2012 21:17:33 +0000 /site/?p=2280 What do you resolve to change or improve about your work in 2013? This is a more important question for me this year than it was last year. Around this time last year I was working in Corporate America where I didn’t have much flexibility in terms of ‘resolving’ change. After launching my own elearning... Read more »

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What do you resolve to change or improve about your work in 2013?

This is a more important question for me this year than it was last year. Around this time last year I was working in Corporate America where I didn’t have much flexibility in terms of ‘resolving’ change. After launching my own elearning development company in early 2012, I have complete control on what I want my work to reflect and how I go about accomplishing that.

What I’ve learned in my meager infancy as a contractor is that most clients are similar to the workplace I just left. They push content without regard to performance, and everything to do with compliance. I get that. I lived it for over a decade. To no fault of their own, producing elearning content at a fast pace is part of the speed of business. It’s a difficult cycle to break. It takes change and that change takes a renegade leader from within to shake things up.

While I like the role of a renegade, I’m not in Corporate America anymore. I hear and read a lot in the general community of what we should or shouldn’t be doing, but not often do I see actual tangible products to support those conversations. I’ll just be a solo renegade…wait, isn’t that what it is anyway?

How can I resolve to change or improve? Answer: One client at a time. Here are three things that aren’t necessarily resolutions, but rather a continued effort to improve the quality of my work:

  1. Design experiences, not content. We have all heard or experienced a project request that needs to be designed and developed in a period of about two weeks. That’s all fine provided the few months of work leading up to that conversation has been accomplished. All too often it’s not, and we’re forced into producing ‘content’ as opposed to a properly designed experience.
  1. Lead clients in focusing on performance outcomes. This correlates to the above resolution. Properly designing elearning before the development stage can and does produce a much richer experience for learners. I’ve worked with some clients for whom designing elearning is their first stab at learning and development. They really have no idea how to get from point A to point B. I resolve to be more patient and offer guidance in how the whole process works from cradle to grave.
  1. Time and Project Management Efficiency – Is this ever resolved? I learn more and more with each project, and I keep refining my own practices. I want to resolve to have a more streamlined approach to project management – one that is easily understood by me and my clients.

In summary, my resolutions for 2013 revolve around processes as opposed to new skills or developing existing skills. That’s not to say a self-development plan is not also included for 2013, but I’m placing a higher importance on designing experiences, educating clients/SME’s, and being a better overall manager of time and projects.


Kevin Thorn is the Chief Nuggethead of NuggetHead Studioz where he creates and consults on learning, illustration and training. 

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Learning Resolutions: Disrupt, Interact, and Be Mobile https://www.opensesame.com/site/blog/learning-resolutions-disrupt-interact-and-be-mobile/ https://www.opensesame.com/site/blog/learning-resolutions-disrupt-interact-and-be-mobile/#respond Mon, 17 Dec 2012 17:42:40 +0000 /site/?p=2281 Resolution 1: Disrupt Myself It’s nearly impossible to keep up with the latest learning research, technologies and trends. Yet that’s what ultimately makes this field stimulating. If we don’t maintain and sustain a continually disruptive state, how can we change and grow? In the coming year, I resolve to disrupt myself. I resolve to seek... Read more »

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Resolution 1: Disrupt Myself

It’s nearly impossible to keep up with the latest learning research, technologies and trends. Yet that’s what ultimately makes this field stimulating. If we don’t maintain and sustain a continually disruptive state, how can we change and grow?

In the coming year, I resolve to disrupt myself. I resolve to seek innovation, try new ideas, embrace change and stay actively and continuously learning.

Resolution 2: Push Back

Most experienced designers have had it with information dumps passing as learning. And certainly most learners are fed up with it, too. It’s time to find alternative strategies, such as providing performance support, creating personal learning networks and supporting initiatives that are learner-driven.

In the coming year, I resolve to help clients understand that learning is a social act, that it takes time, that it must be applied to the real world and that extensive information dumps have no place in the learning experience.

Resolution 3: Get Mobile

To prepare for the coming mobile revolution, we need to focus on better understanding the mobile user experience. We need to apply this knowledge to responsive design and mobile/web technologies. When we have a firm grip on this, we’ll be in a better position to offer successful mobile strategies.

In the coming year, I resolve to spend more time experimenting with mobile technologies, passing on this knowledge to the community and applying this knowledge in my projects.


You can find Connie Malamed, the eLearning Coach, on Twitter, Facebook and on her site

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Quick and Easy Goals for 2013 https://www.opensesame.com/site/blog/quick-and-easy-goals-2013/ https://www.opensesame.com/site/blog/quick-and-easy-goals-2013/#respond Thu, 13 Dec 2012 00:36:36 +0000 /site/?p=2282 Like many of the best goals, my 2013 goals are not lofty, but I have them firmly planted in my mind: I want to continue to co-host the (mostly) weekly web tv show, #eLearnChat. I am learning so much — at least as much about myself, as I am from the guests. I want to... Read more »

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Like many of the best goals, my 2013 goals are not lofty, but I have them firmly planted in my mind:

I want to continue to co-host the (mostly) weekly web tv show, #eLearnChat. I am learning so much — at least as much about myself, as I am from the guests.

I want to continue to participate in Tweet Chats. They are gold mines filled with nuggets of learning.

I want to read all of the blog posts, white papers, and bookmarked sites “saved” during 2012.

I want to continue to grow my network of elearning experts, friends, and colleagues.

I’m determined to add to my eLearning development tools skill and knowledge.

(Image Source: Sean MacEntee)

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Start Your New Year Off Right with the Leap Ahead eLearning Conference https://www.opensesame.com/site/blog/start-your-new-year-right-leap-ahead-elearning-conference/ https://www.opensesame.com/site/blog/start-your-new-year-right-leap-ahead-elearning-conference/#respond Wed, 12 Dec 2012 23:30:21 +0000 /site/?p=2283 Are you looking to start 2013 out with a bang? Our partners at BlueVolt are offering a great opportunity to immerse yourself in instructional design, elearning development and program management at the BlueVolt Leap Ahead eLearning Conference. This 2-day training conference is named after its mission: To help you Learn how to Educate users and... Read more »

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Are you looking to start 2013 out with a bang? Our partners at BlueVolt are offering a great opportunity to immerse yourself in instructional design, elearning development and program management at the BlueVolt Leap Ahead eLearning Conference.

This 2-day training conference is named after its mission: To help you Learn how to Educate users and Accelerate business Profits. The conference will include over 20 different sessions on all facets of creating a training program, meaning anyone interested in developing relevant, meaningful training for their company – including LMS/training administrators, training content developers, training program managers – will have valuable take-aways from LEAP.

The upcoming conference is from January 16 – 17 in Orlando, FL. General admission tickets are $925 per person, but OpenSesame is offering a coupon code for $46, bringing the ticket price to $879 per person. The promo code is: OpenSesame.

Click here to register.

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Learning Resolutions: Working Less to Accomplish More https://www.opensesame.com/site/blog/learning-resolutions-working-less-accomplish-more/ https://www.opensesame.com/site/blog/learning-resolutions-working-less-accomplish-more/#respond Tue, 11 Dec 2012 01:12:56 +0000 /site/?p=2284 In 2013, it’s time for me to do less… much less. The Pareto rule (or power laws of distribution) shows that success in a company is driven by the critical few, not the trivial many. So instead of attempting to boil the ocean trying to cover everything, it is better to focus on those key elements... Read more »

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In 2013, it’s time for me to do less… much less.

The Pareto rule (or power laws of distribution) shows that success in a company is driven by the critical few, not the trivial many. So instead of attempting to boil the ocean trying to cover everything, it is better to focus on those key elements in a business that will have the greatest impact on performance.

It’s time to develop less volumes of content to focus on fewer, more high-value resources.

Workers are busier than ever. They have no time for long courses or extra information. They need resources that fit into their workflow, not hour-long courses. Not only is this consistent with workplace needs, but it mirrors what is known about how the brain works.

It’s time to do less and develop lean resources that fit into workplace timelines and capacity.

Most learning happens in the workflow as workers use resources and networks to actively problem-solve. It’s not a reasonable expectation to pull workers out of the workflow to learn; they need to learn as they go. We must be embedded in the workflow, not only to provide resources at time-of-need, but to also better understand performance to more effectively respond to issues and opportunities.

It’s time for to have fewer courses behind learning management system logins, and time for L&D to go to where the workers are and improve the learning happening in the work ecosystem.

Layers of Instructional Design repackaging information from SMEs often move too slow to keep pace with the speed of business. There are many great tools to facilitate authoring content and sharing information, removing unnecessary layers.

It’s time to do less by providing the right platform for participation and then stepping out of the way to let frontline performers author and share resources to provide front line support.

There was more content uploaded today than any individual could hope to consume in a lifetime. Helping to filter and curate content that aligns with your worker’s needs is often better time spent than developing even more content.

It’s time to develop less and better leverage the rich resources already available.

In 2013, I think it’s time I do less. I hope you do, too.

You can find more from David Glow on his Twitter feed @criticallearner or on his website: Business Critical Learning.

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The Twitter Top 100: Education Technology Must-Follows https://www.opensesame.com/site/blog/twitter-top-100-education-technology-must-follows/ https://www.opensesame.com/site/blog/twitter-top-100-education-technology-must-follows/#respond Mon, 10 Dec 2012 19:21:16 +0000 /site/?p=2285 Getting “on Twitter” is just the first step. To make the most of Twitter for professional development and learning, you need to build a network of people with shared interests, unique experience and insights to network with and learn from. If you’re interested in education technology and training, we’ve got your starter kit right here.... Read more »

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Getting “on Twitter” is just the first step. To make the most of Twitter for professional development and learning, you need to build a network of people with shared interests, unique experience and insights to network with and learn from. If you’re interested in education technology and training, we’ve got your starter kit right here.

Still not on Twitter? Check out our free Beginning Twitter for Professionals course to get started in no time.

  1. Tony Karrer ‏(@tonykarrer) – Deep technology experience, understanding of hardware and software and curator of news in the elearning sector.

  2. Connie Malamed ‏(@elearningcoach) – Connie Malamed, author of “Visual Language for Designers”, is a professional eLearning and information designer who brings an understanding of cognitive function, beautiful design and usability to her discussions on Twitter.

  3. Elliott Masie ‏(@emasie) – Elliott is a futurist, visionary and convener of a great annual conference for learning professionals.

  4. Jane Bozarth ‏(@JaneBozarth) – From technology and social media to your holiday shopping, Jane tells it like it is. She’s an elearning creator and author of many books.

  5. Tom Kuhlmann‏ (@tomkuhlmann) – Tom is the author of the “Rapid eLearning Blog” and shares practical suggestions for building eLearning courses. His blog is invaluable and his tweets are witty.

  6. Cammy Bean ‏ (@cammybean) – Cammy is an instructional designer, learning creator, hilarious commentator on all things elearning, and inventor of the timeless term “Clicky Clicky Bling Bling”.

  7. KoreenOlbrish ‏(@KoreenOlbrish) – Want to learn more about game dynamics? Koreen is an instructional designer and entrepreneur interested in social media and virtual gaming.

  8. Jane Hart (@C4LPT) – Jane is a curator at heart – and a professional writer, speaker and advisor on social technologies and collaborative learning.

  9. Aaron E. Silvers ‏ (@aaronesilvers) – Aaron is the Community Manager at Advanced Distributed Learning Initiative – pioneering new ways to support learning with technology.  

  10. Clark Quinn (@Quinnovator) – Clark shares his experience as a learning architect and strategist with a broad cognitive and technical background.

  11. Robert Scoble (@Scobleizer) – The legendary chronicler of all things tech in Silicon Valley.

  12. Clay Shirky (@cshirky) – Clay is a sociologist who studies the ways people communicate online – and the ways tech influences culture. Genius.

  13. BrandonHall Group (@BrandonHallGrp) – Brandon Hall Group is a leading research analyst firm focused on the learning – great insights on corporate learning.

  14. Judy Unrein (@jkunrein) – Judy is a delightful experimenter, a wonderful explainer of new technology and a joy to interact with.

  15. David Kelly ‏(@LnDDave) – David is a curator extraordinaire – he stays on top of chats, conferences and events in the learning sector just in case you didn’t have time to stay caught up..

  16. Nicole Fougere ‏(@Schnicker) – Nicole Fougere, eLearning and technology professional, is the co-founder and manager of marketing at Litmos. She is insightful and understands how to help companies put technology to work for them.

  17. Craig Weiss ‏(@diegoinstudio) – Craig is a leading analyst of authoring tool and LMS platforms. He gets into the details so you don’t have to.

  18. eLearning Guild ‏ (@eLearningGuild) – The Guild is the only industry group focused specifically on online training. Great events, lively community and great resources.

  19. Alicia Sanchez ‏ (@gamesczar) – Alicia has a phd in online games and works for the Department of Defense. You’re convinced, right?

  20. Rip Empson (@ripemp) – Rip covers the education sector for TechCrunch. Must-follow to stay on top of new trends.

  21. Brent Schlenker ‏ @bschlenker – Brent is a former eLearning Guild analyst and now the director of product and technology training at IO. He understands not only the day-to-day technology challenges but also how technology needs to evolve to meet the real needs of learners and companies.

  22. Julie Dirksen (@usablelearning) – Bringing a focus on usability into instructional design and elearning development.

  23. Josh Bersin ‏(@Josh_Bersin) – Josh is the founder of Bersin & Associates and an absolute expert on the corporate training and HR sectors.

  24. Audrey Watters (@audreywatters) – A former teacher reporting on the education technology sector, Audrey brings a focus on what’s practical to the oohs and aahs over new tech.

  25. Learning Solutions ‏(@learningsolmag) – The Elearning Guild’s online magazine serves education and training pros with new ideas and practical tips.

  26. ASTD (@ASTD) – The world’s largest association dedicated to workplace learning & development – with a large subgroup of members focused on the online learning sector.

  27. Jay Cross ‏(@jaycross) – Jay is a big thinker who helps businesses think about happiness in the workplace and encouraging informal learning and sharing.

  28. Dan Pontefract (@dpontefract) – Author and learning executive who is doing great work creating information architectures at Telus.

  29. Sarah Lacy (@sarahcuda) – Sarah is a former editor at TechCrunch and recently founded PandoDaily, a new tech blog focusing on startups. Great insights on tech for education.

  30. Michael Staton (@mpstaton) – The “grandfather” of the ed tech startup scene, Michael is a cofounder of @Inigral and active in investor networking for ed tech startups.

  31. Lisa Chamberlin ‏ (@chambo_online) – Lisa Chamberlin is an experienced learning designer and social media enthusiast. She tells it like it is.

  32. Justin Mass (@jmass) – Justin manages learning, technology and design at Adobe and shares his insights on culture, technology and learning on twitter. Insightful and creative.

  33. Cathy Moore ‏(@CatMoore) – In her own words: On a mission to save the world from boring corporate elearning.

  34. Ellen Wagner ‏(@edwsonoma) – Ellen is a principal analyst at Sage Road Solutions and has a doctorate in learning psychology. She crosses the divide between education and corporate learning with meaningful insights on new tech.

  35. George Siemens ‏(@gsiemens) – Thinking hard about the using technology to make education accessible. Convener and analyst of MOOCs.

  36. Travis Smith ‏ (@dtssmithers) – Travis Smith is a learning and development professional with creative design ideas and a willingness to share

  37. Melissa A. Venable (@Melissa_Venable) – Melissa A. Venable is an instructional designer for higher education and industry curriculum. She shares insights from the college world as well as the corporate world.

  38. Kay Lehmann ‏(@kay_lehmann) – Kay Lehmann is an author, blog writer, online educator and eLearning enthusiast.

  39. Tim Martin (@timpmartin) – One part SCORM, one part kids’ soccer games and two parts insight on the new Experience API for elearning.

  40. lrnchat (@lrnchat) – Where learning and training professionals come to meet. A weekly Twitter chat on learning and development. Great networking opportunity.

  41. Philip Hutchison ‏ (@pipwerks) –  Phillip gets into the nitty-gritty details of authoring online training and designing training environments. Astute analyst and a great sharer of his resources.

  42. Jane McGonigal ‏ (@avantgame) – Jane McGonigal is a proponent of games as a tool to make the human race happier and more successful. Also the  author of the New York Times bestselling book “Reality is Broken: Why Games Make Us Better and How They Can Change the World.”

  43. Kevin Thorn ‏(@LearnNuggets) – Kevin Thorn is a freelance elearning developer and instructional designer. A fabulous designer and occasionally available for avatar development projects.

  44. David Anderson ‏(@elearning) – David not onlyhas the best Twitter handle in the business – he’s a knowledgeable instructional designer and the community manager at Articulate.

  45. Marcia Conner (@marciamarcia) – Marcia brings understanding of how interpersonal interactions drive learning to the design and support of professional learning environments.

  46. Jason Willensky ‏(@jwillensky) – Jason Willensky is an instructional designer and “occasional provocateur,” specializing in elearning consultation.

  47. Jean Marrapodi ‏ (@jmarrapodi) – Jean Marrapodi is a learning architect and the executive director at Applestar – she focuses on religious education, bringing a unique perspective to the online education discussion.

  48. Michelle Lentz ‏ (@michellelentz) – Michelle Lentz, professional strategist and instructional designer, also tweets about wine. Needless to say, must-follow.

  49. Harold Jarche ‏ (@hjarche) – Harold is another member of the Internet Time Alliance – thinking big about the infrastructures that support growth and learning.

  50. Kay Chappell Wood ‏ (@kasey428) – Kay Chappell Wood is a learning strategist and workplace performance consultant.

  51. Steve Nguyen ‏(@espnguyen) – Interested in social learning? Steve and other Yammer employees share experiences and insights from working with their customers to implement internal social networks.

  52. Joe Deegan ‏ (@joe_deegan) – Joe Deegan is an eLearning developer who tweets about using key tools like Articulate, Moodle, and Adobe Captivate.

  53. Steve Wheeler ‏(@timbuckteeth) – Steve is the author of “The Digital Classroom” and a researcher and professor of learning technology.

  54. Tricia Ransom ‏ (@TriciaRansom) – Tricia is a learning & development professional and a senior instructional designer at LifeScan.

  55. Gina Schreck ‏(@Ginaschreck) – Gina Schreck is a technology geek and the head of Synapse, where she provides social media management for businesses – she provides great advice on using new tech tools to engage your peers.

  56. David ‏Wetzel (@drwetzel) – David R. Wetzel is a math and science educator focusing on technology and education integration.

  57. Simon Fowler ‏(@sifowler) – Simon Fowler is a research and development associate in the workplace learning industry.

  58. Rick Zanotti ‏ (@rickzanotti) – Rick Zanotti, president and founder of Relate, is an information technology and eLearning professional – and the host of #elearnchat, a great videocast discussion of elearning technology.

  59. Trina Rimmer ‏(@trinarimmer) – Trina Rimmer is a freelance writer and designer, who designs and blogs with a keen eye and a fabulous sense of humor.

  60. Bill Cushard ‏(@billcush) – Bill Cushard is a learning leader, author, researcher, and blogger.

  61. Donna Wells (@donnawells) – Donna is the CEO of Mindflash.com and the former CMO of Mint.com. At both companies, she’s creating easy-to-use tools that make complex topics straightforward.

  62. Skillshare (@Skillshare) – This is a marketplace for both in person and online classes, ranging from professional to hobby skills.

  63. Coursera (@Coursera) – Bringing higher ed to everyone with online classes from leading universities. Tweeting about the growth in higher ed online, new tech for learning

  64. Leo Widrich (@leowid) – Leo is the cofounder of @Buffer, and a great blogger and educator. Wonderful insights on using technology to build a network.

  65. Kasper Spiro ‏(@KasperSpiro) – Kasper is the manager and CEO at easygenerator, where he focuses on creating content and tools for clients to improve online training. He has an international team and clientele and insights into the challenges of localizing content.

  66. Expertus (@ExpertusONE) – A leading technology provider and an excellent participant in the elearning community.

  67. Harvard Biz Review ‏(@HarvardBiz) – Stay on top of trends in management, operations and business leadership – and learn from great case studies they share.

  68. eLearning Learning ‏ (@elearningPosts) – This account curates the trending articles and posts in the online training sector. A great email newsletter as well.

  69. Frank Bonsal ‏(@FrankBonsal) – Frank is an investor focusing on education technology startups. He has a finger on the pulse of what’s new and what’s next.  

  70. CLO Magazine ‏(@CLOmedia) – Chief Learning Officer magazine is a leading publication for executives in the learning and development sector.

  71. Donald H Taylor ‏ @DonaldHTaylor – Donals is an expert in learning technologies who convenes the annual Learning Technologies Conference.

  72. Guy Wallace ‏(@guywwallace) – Great analysis of research into human performance from an expert who has implemented hundreds of performance improvement projects.

  73. Lieve Weymeis (@Lilybiri) – No one knows Captivate like Lieve does. She is a whiz with authoring tools and always willing to help others.

  74. Meg Bertapelle ‏ @megbertapelle – Meg is a designer and developer who blends practical advice with creative vision.

  75. Dawn Mahoney (@dawnjmahoney) – Dawn brings a warm sense of humor and great advice from years of experience creating training solutions – and she’s also the cohost of #elearnchat.

  76. Coline Son Lee (@pmtrainer) – An expert performance consultant and tech lover .

  77. Kris Rockwell ‏(@krisrockwell) – This is your guy for games. Kris is the founder of Hybrid Learning Systems, where he designs learning games and experiences for a variety of clients.

  78. MITSloan Mgmt Review (@mitsmr) – The Massachusetts Institute of Technology Sloan Management Review tweets their latest articles, blogs and news.

  79. David Glow (@criticallearner) – David creates training technology architectures for big companies. He knows the ins and outs of both the technical stuff and the content.

  80. Learning Hacks ‏(@learninghack) – Diving into innovative solutions for training challenges. Founder J. Anthony Miguez thinks big and doesn’t let anything slow him down.

  81. Mark Britz ‏(@britz) – Mark is an elearning designer and a master connector. Knows everyone and has rich experience in learning.

  82. Justin Brusino (@ASTDlearntech) – Justin is the community manager at the American Society for Training and Development, focused on connecting professionals who use technology to support learning. Knows everyone and everything!

  83. Adam Weisblatt (@Weisblatt) – Both an artist and an architect – interested in cognition, learning and technology.

  84. Allison Rossett ‏(@arossett) – A professor of educational technology at San Diego State. A wonderful author, expert and consultant.

  85. Mike Rustici ‏(@mike_rustici) – Mike is the co-founder at Rustici Software and one of the original visionaries behind the SCORM standard – and its new evolution into Tin Can and the Experience API.

  86. David Sacks (@DavidSacks) – The cofounder of Yammer (recently acquired by Microsoft) and an expert in enterprise technology. Tweeting about making tech usable.

  87. Stevie Rocco ‏(@stevier) – Stevie is a walking encyclopedia of tools. Have a challenge? She’ll know how to solve it. She’s the resident Instructional Design and Technology Geek at Penn State University.

  88. Brian Dusablon ‏(@briandusablon) – Talk to Brian about usability and accessibility for learning. He’s a tech guy who doesn’t leave design behind.

  89. Reuben Tozman ‏(@reubentozman) – Interested in the semantic web? Want to streamline your technology tools? Reuben is the guy to learn from.

  90. Mike Cooke (@MikeCCooke) – The CEO of Brandon Hall Group, an industry analyst and expert in human resources, management, training and associated technologies.

  91. Beth Kanter ‏(@kanter) – Beth is an expert in training and capacity building in the nonprofit sector. She knows how to stretch resources and build networks.

  92. Charles Jennings (@charlesjennings) – Another member of the Internet Time Alliance, tweeting about working smarter and the learning workplace.

  93. Patti Shank (@PattiShank) – The director of research at the eLearning Guild. Always on top of new tools and new trends.

  94. Denise Doig (@eLearnMag) – Denise is the editor of eLearn Magazine – and shares great articles and opinions about online education and training.

  95. Allison Michels (@anicole87) – Allison works for Yammer, helping companies implement social learning networks. She knows how to connect people. She has a lot of frequent flier miles.

  96. Shannon Tipton ‏(@stipton) – Shannon is the director of L&D at Ambius – tweeting her quest to make her organization more nimble, communicative and productive with online tools.

  97. Bill Kutik (@billkutik) – Bill is an astute analyst of the human resources technology sector – from both a business and usability perspective.

  98. LINGOs ‏(@LINGOsOrg) – Learning in NGOs is an organization helping global non-profit organizations seek training resources to do their good work better. Interesting discussions of training for the nonprofit sector.

  99. Mark Oehlert ‏ (@moehlert) – Mark is an anthropologist and historian who blends technology with an understanding of how the human mind works.

  100. OpenSesame ‏(@OpenSesame) – We would be remiss if we didn’t include ourselves. OpenSesame is the world’s marketplace for buying and selling training courses. We tweet about creating training solutions, developing online training and exploring new technology.

We’ve got all of these industry leaders (and a few more) in one simple list for you to follow on Twitter.

Did we forget someone? Let us know in the comments.

Updating this post with some more great suggestions from the comments: 

 

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Top 10 Courses to Help You Survive Your Company Holiday Party https://www.opensesame.com/site/blog/top-10-courses-help-you-survive-your-company-holiday-party/ https://www.opensesame.com/site/blog/top-10-courses-help-you-survive-your-company-holiday-party/#respond Fri, 07 Dec 2012 17:49:59 +0000 /site/?p=2286 It’s December and that means it’s almost time for that dreaded annual event: the company holiday party. Prepare yourselves for a feast of mediocre food and awkward small talk, enlivened only by the one co-worker who has better-than-expected dance moves.  But we’re here for you. Take the 10 online training courses below and you’ll be... Read more »

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It’s December and that means it’s almost time for that dreaded annual event: the company holiday party. Prepare yourselves for a feast of mediocre food and awkward small talk, enlivened only by the one co-worker who has better-than-expected dance moves. 

But we’re here for you. Take the 10 online training courses below and you’ll be ready to do more than survive your holiday party. You’ll sail through it like the pleasant, charming class act that you are.

  1. Sexual Harassment? You Decide by VisionPoint: Know the boundaries of respectful interactions in this potential minefield situation.
  2. Personal Impact and Charisma in Leaders by Cegos: Make a strong impression with your colleagues by developing your personal charisma and communication skills for a wide audience.  
  3. Business Dining Etiquette by Advancing With Style: Make sure your impeccable table manners show senior management that you’re ready for a promotion.
  4. The Facts About Alcohol by Drug Free Business Solutions: Keep yourself and your colleagues safe by ensuring no one overindulges.
  5. Networking Tips Small Talk 101 by Spark Training and Coaching Associates: Learn how to strike up conversation with your networking targets.
  6. The Bouncer’s Bible: The Art and Science of Working the Door by BouncerGear: Are the jerks from down the hall trying to break into your party? Keep out interlopers with tips from this professional bouncer.
  7. Coping with Stress by LearnCreate: Worried that you won’t be able to have fun at the holiday party because of scary year-end deadlines? Develop some stress management techniques to get you through this difficult time of year.
  8. Workplace Relationship Etiquette by Success Associates: Prepare yourself to negotiate awkward situations with aplomb and a dose of excellent manners.
  9. Handling Difficult Situations by Impact Achievement Group: Let us help you develop some coping mechanisms to deal with challenging situations like cutting off one of your coworkers from the open bar.
  10. Food Service and Sanitation by Digital 2000: Are you in charge of the buffet? Supervising the catering company? Keep your team safe by making sure food is properly prepared and handled.

What are your worst holiday party horror stories? Are there any training courses that could have prepared you to cope? Tell us in the comments below!

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Bringing Design Inspiration to Everyday Work https://www.opensesame.com/site/blog/bringing-design-inspiration-everyday-work/ https://www.opensesame.com/site/blog/bringing-design-inspiration-everyday-work/#respond Thu, 06 Dec 2012 04:43:22 +0000 /site/?p=2287 I have to start by saying that I typically don’t make New Year resolutions; when I see something that I want to change, I go ahead and do it. But this week, while traveling, I did something that I often do while away but rarely do at home: I went to a design exhibit. In this... Read more »

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I have to start by saying that I typically don’t make New Year resolutions; when I see something that I want to change, I go ahead and do it.

But this week, while traveling, I did something that I often do while away but rarely do at home: I went to a design exhibit. In this case, the subject was Norman Bel Geddes, the great mid-century designer/architect/futurist. I gleaned lots of little nuggets of inspiration:

  • an advertisement for a stove, touting how Geddes designed it based on the needs of actual consumers (gasp!)
  • a memo that might mark one of the first recognitions in America of the business value of good design
  • a remark on a wall placard that his early interest in magic influenced his ability to sell his ideas
  • a color rendering of a hotel concept for a client who was unused to reading schematics
  • a model of a raked stage set that allowed the audience to see more of the action than a traditional one would

This glimpse into the designer’s process was fun and inspirational, and it added a few grounds to my ever-percolating-coffee-pot brain.

So my resolution is a recommitment to work more of that ongoing development and inspiration into my everyday life. Here are a few ways I’m acting upon it:

  • Visiting exhibits/galleries in person. It’s not the easiest thing for my schedule, but I am going to work it in once a month. Even if an exhibit doesn’t cover anything I care about, I’m often educated by how the information is presented, how the interactivity is designed, and how the emotional experience is created.
  • Meeting and talking with designers outside of my field. While I love my L&D peeps, I also love getting shaken up with different perspectives. Sometimes I learn a new idea and adopt it; sometimes I’m reminded of things I really like about our field.
  • Reading. It was my first love, and it has gone by the wayside in the last couple of years. Of the items on this list, though, reading is by far the easiest to work into my everyday life… no car – or even pants! – required. Earlier this year I started exchanging suggestions with other bloggers, and as I get back into my habit, I’m posting summaries on my blog.

Truthfully, rather than making resolutions, the best way for me to actually start a new habit is to – well – just do it. I already have a list of books I want to read and some community events I’m planning on going to in the next couple of months. I went to the Portland Art Museum’s website and found an upcoming exhibit I want to go to, on bicycle design. I signed up for their newsletter to be notified of when it launches. It’s a baby step, but a right-sized one from the road.

Got more suggestions? I’d love to hear them. Let me know at @jkunrein, and I’ll let you know how my resolution pans out at onehundredfortywords.

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Course of the Week: Train Your Retail Team to Recognize Counterfeit Currency https://www.opensesame.com/site/blog/course-week-train-your-retail-team-recognize-counterfeit-currency/ https://www.opensesame.com/site/blog/course-week-train-your-retail-team-recognize-counterfeit-currency/#respond Wed, 05 Dec 2012 12:50:17 +0000 /site/?p=2288 Train Your Team to Recognize Counterfeit Currency by Counterfeit Forensics, LLC Don’t let holiday shoppers pass fake bills in your business Online training from a former U.S. Secret Service forensic scientist Learn to use pens and ultraviolet lights to detect fake currency Make sure your team doesn’t fall for scams during the holiday rush  

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Train Your Team to Recognize Counterfeit Currency

by Counterfeit Forensics, LLC

Don’t let holiday shoppers pass fake bills in your business

  • Online training from a former U.S. Secret Service forensic scientist
  • Learn to use pens and ultraviolet lights to detect fake currency
  • Make sure your team doesn’t fall for scams during the holiday rush

 

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13 New Year’s Learning Resolutions for 2013 https://www.opensesame.com/site/blog/13-new-years-learning-resolutions-2013/ https://www.opensesame.com/site/blog/13-new-years-learning-resolutions-2013/#respond Tue, 04 Dec 2012 16:18:56 +0000 /site/?p=2289 It seems like just yesterday we were blogging our holiday greetings and posting our Top Ten Learning Resources of 2011. It can’t possibly be time to wrap up 2012, can it? But New Year’s Day is just around the corner. We’re helping you get ready for 2013 with a series of Learning New Year’s Resolutions... Read more »

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It seems like just yesterday we were blogging our holiday greetings and posting our Top Ten Learning Resources of 2011. It can’t possibly be time to wrap up 2012, can it?

But New Year’s Day is just around the corner. We’re helping you get ready for 2013 with a series of Learning New Year’s Resolutions from leading experts and thinkers in the online learning community. We asked our cast of experts one key question:

What do you resolve to change or improve about your work in 2013?

UPDATE: To read the resolutions already published in this series, see Learning Resolutions.

 

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Help Your Team Be Successful With Flexible Online Training https://www.opensesame.com/site/blog/help-your-team-be-successful-flexible-online-training/ https://www.opensesame.com/site/blog/help-your-team-be-successful-flexible-online-training/#respond Mon, 03 Dec 2012 00:00:00 +0000 /site/?p=2290 Too many companies treat learning and development as optional – either for each employee or for the organization as a whole. But learning is not just an optional HR expense – it’s an investment in employee satisfaction, innovation and the future of your company. In short, learning matters because in this era of exponential change... Read more »

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Too many companies treat learning and development as optional – either for each employee or for the organization as a whole. But learning is not just an optional HR expense – it’s an investment in employee satisfaction, innovation and the future of your company.

In short, learning matters because in this era of exponential change and explosive information growth, if you’re not learning, you’re failing. But beyond that general truth, there are numerous benefits from having a training and learning program for your business’ bottom line. Here are the top level items:

  • Increase productivity. Ongoing learning and training will ensure your team is up-to-date with the latest technologies and practices in your sector.
  • Create a safe environment. While not glamorous, safety matters, and ensuring that employees practice safe workplace behavior enables you to reduce risk and related insurance costs.
  • Hire the person with the right attitude and best fit with your team. Specific skills (like programming languages, for example, or proprietary processes) can be learned on the job; it’s harder to teach a strong work ethic or good attitude.
  • Boost employee engagement, and in turn effectiveness. Investing in learning opportunities improves employee engagement, and in turn, engaged employees are more productive.  
  • Innovation. Develop new skills and abilities on an ongoing basis means your organization will be positioned to innovate and create new practices, products and services.
  • Show them you care. Investing in employee development is correlated to increased job satisfaction and engagement.

If you’re concerned about lost productivity from employees participating in training, remember that online training allows employees to take courses any time, from anywhere – integrating learning into their everyday work when needed.

OpenSesame’s elearning courseware provides the flexibility necessary for busy teams. Our marketplace boasts a wide variety of high quality leadership skills training, IT certification, project management skills training, and management courseware from sellers like FranklinCovey and Wiley. Deploy these courses via CourseCloud or in your LMS to let employees learn wherever and whenever.

Click here to learn more about OpenSesame and request a sample license.

 

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Fitting Your eLearning Program into Larger Corporate Strategy https://www.opensesame.com/site/blog/fitting-your-elearning-program-larger-corporate-strategy/ https://www.opensesame.com/site/blog/fitting-your-elearning-program-larger-corporate-strategy/#respond Sun, 02 Dec 2012 00:00:00 +0000 /site/?p=2291 In order to see the results you want from your elearning program, your training strategy can’t exist in a vacuum. Having well-trained, highly skilled carpenters in the office doesn’t help you if you own a printing company. Therefore, before you spend a cent on elearning courseware, online books, or any other online learning tools, you... Read more »

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In order to see the results you want from your elearning program, your training strategy can’t exist in a vacuum. Having well-trained, highly skilled carpenters in the office doesn’t help you if you own a printing company. Therefore, before you spend a cent on elearning courseware, online books, or any other online learning tools, you need to deeply understand your corporate goals.

Ask employee managers the following question:

“What three specific skills would – if perfected by your team – take workplace effectiveness to a new level?”

Note: It’s important here to be specific. “Sales” and “customer service” aren’t good answers. “Closing a sale with the CEO of a mid-sized company” is much better. Management is likely to be hyper-aware of corporate strategy and the skills necessary to implement it, as corporate metrics are their mark of success (or failure).

Once you have collected a list of targeted competencies, you can begin to make an informed decision about the type of elearning courseware you’ll need to achieve the goals of your corporation.

Interested in learning more about what OpenSesame has to offer? Click here to learn more about OpenSesame and get in touch.

(Image source: Esparta)

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The Argument for Online Training https://www.opensesame.com/site/blog/argument-online-training/ https://www.opensesame.com/site/blog/argument-online-training/#respond Sun, 02 Dec 2012 00:00:00 +0000 /site/?p=2292 When it comes to training, online vs. in-person is far from a settled debate. With arguments and preferences about efficacy, cost savings and speed-to-implement, it can be difficult to decide which way is best. Face-to-face classes are meant to be engaging and to give team members the chance to have their questions addressed by an... Read more »

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When it comes to training, online vs. in-person is far from a settled debate. With arguments and preferences about efficacy, cost savings and speed-to-implement, it can be difficult to decide which way is best.

Face-to-face classes are meant to be engaging and to give team members the chance to have their questions addressed by an expert. However, between scheduling class time and paying the speaker’s travel fees, these classes can be costly and time consuming. Plus, there is no easy way to ensure engagement. On any given day your team members are tired, stressed out or otherwise fatigued. It can be hard to concentrate on learning when all you can thinking about is that 4 o’clock deadline.

eLearning solves these problems and more. Whether you’re looking for leadership skills training, management courses, IT certification or project management skills, OpenSesame has web training courseware to suit your needs. Once you purchase a course, you can deploy it via email or in your LMS. Learners can take the course at their own convenience, and you can track their progress from your LMS or online. Online training helps you maximize flexibility while minimizing cost for on-demand training.

Want to learn more about the effectiveness of online training? Read more:

The mindset that face-to-face courses are superior to online training is antiquated. In fact, elearning technology is only becoming more engaging and accessible. But don’t take our word for it, give OpenSesame a try.

(Image Source: nosha’s Flickr)

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OpenSesame: eLearning Solutions for Corporations https://www.opensesame.com/site/blog/opensesame-elearning-solutions-corporations/ https://www.opensesame.com/site/blog/opensesame-elearning-solutions-corporations/#respond Sun, 02 Dec 2012 00:00:00 +0000 /site/?p=2293 Online learning is crucial for global enterprises and large corporations. Information travels more quickly than ever, meaning your team has to be constantly learning to stay ahead of the competition. They want to develop their skills to work smarter, but you have to give them opportunity. You must be able to provide the training they... Read more »

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Online learning is crucial for global enterprises and large corporations. Information travels more quickly than ever, meaning your team has to be constantly learning to stay ahead of the competition. They want to develop their skills to work smarter, but you have to give them opportunity. You must be able to provide the training they need wherever and whenever they need it.

Where can you find solutions that appeal to the diverse, ever-changing needs of your multi-generational team?

OpenSesame offers high quality online training that is affordable and adaptable to your corporation’s needs.  

Finding What You Need, When You Need It

OpenSesame is the largest marketplace for elearning courses, delivering more than 21,000 high quality courses from experts in the field including FranklinCovey, Wiley, and MindLeaders.

While we’ve done everything to ensure your search for elearning is as quick and easy as possible, we understand that sometimes you just need a little extra help (especially when you’re in a hurry).  

That’s why we offer services to help you select elearning that’s perfect for your needs. Send us your target competencies and we’ll help you map those to our catalog and send you a list of comprehensive elearning content.

Quality Online Training with Flexible Options

Corporations that care about keeping their employees skills sharp and competitive care about online training.  With large teams scattered across the globe, there’s no longer a ‘one size fits all’ option for purchasing and deploying training. Your team needs flexible learning technologies that work when you need them to reduce the skill gap between your employees and the competition.

That’s why OpenSesame makes the process of online training easy. We offer three licensing options: by-the-seat, pay-per-use or site license. Each of these plans are set up to stretch your elearning budget and avoid the inflexibility and negotiation required to work with other online training providers.

Once you’ve purchased courses from OpenSesame, we offer three easy ways to use your elearning courses. You can take the course instantly on OpenSesame, invite your employees to take the course via email, or use courses into your learning management system. Click here for more information.

As your team takes the courses, you can monitor their progress from your dashboard. This makes it easy to manage your online training program over time, even for large teams.

Training Globally

In an increasingly globalized workforce, OpenSesame understands the need to provide online training in different languages. We offer courses in 11 languages and have worked directly with buyers and sellers all over the world.  

Customer service

OpenSesame is committed to providing delightful customer support – quick solutions, friendly help and proactive staff members. We’re available to help you choose, purchase and use the courses you need anytime.

Interested in learning more about what OpenSesame has to offer? Click here.  

(Image source: kenteegardin’s Flickr)

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Competency Mapping and the Power of the eLearning List https://www.opensesame.com/site/blog/competency-mapping-and-power-elearning-list/ https://www.opensesame.com/site/blog/competency-mapping-and-power-elearning-list/#respond Sat, 01 Dec 2012 00:00:00 +0000 /site/?p=2294 How do you get your team from point A to point B? Give them too much information and they’ll become overwhelmed. Give them too little and they won’t be sufficiently prepared to do their job. In a world where “content is king”, curation is a necessity for teams to stay on track and avoid being... Read more »

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How do you get your team from point A to point B? Give them too much information and they’ll become overwhelmed. Give them too little and they won’t be sufficiently prepared to do their job.

In a world where “content is king”, curation is a necessity for teams to stay on track and avoid being bogged down by irrelevant details. eLearning programs are no different. With so many online courses to choose from, it can be difficult to choose the right set of courses for your elearning solutions.

Alternatively, if you’re trapped in a subscription contract, you’re limited to one seller and one set of courses – unable to pick and choose the right content for your team.

This is why OpenSesame offers competency mapping services to all of our clients. Simply send us a list of your target competencies, and we’ll work with you to create a bundle of courses to help your team build the skills they need to be effective on the job.

With OpenSesame’s open marketplace, you’re not limited to just one course author. You can select the best-of-breed author for every topic – mixing and matching the courses and authors you prefer.

Short on time? If you want us to do the picking and choosing, we’ll start with your needs assessment and create a curated selection of courses to support your organization’s key competencies.

As you move forward with online training for your team, we’re always available to modify and expand your training curriculum with the latest courses and best content.

Interested in learning more about what OpenSesame has to offer? Click here to learn more about OpenSesame and get in touch.

(Image source: Kevin Dooley)

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How to Prepare for CompTIA Network+ Certification https://www.opensesame.com/site/blog/how-prepare-comptia-network-certification/ https://www.opensesame.com/site/blog/how-prepare-comptia-network-certification/#respond Thu, 29 Nov 2012 10:03:55 +0000 /site/?p=2295 So you’ve decided you want to take your career to the next level by getting Network+ certification. Smart move – a technical certification demonstrates to your employers that you’re committed to continuing to grow in your field. But how do you stay focused on that commitment? I can say from experience that studying while holding... Read more »

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So you’ve decided you want to take your career to the next level by getting Network+ certification. Smart move – a technical certification demonstrates to your employers that you’re committed to continuing to grow in your field.

But how do you stay focused on that commitment? I can say from experience that studying while holding down a full-time job is not easy. How can you stay motivated and on-track after a long day at the office? What is the best way to prepare for CompTIA Network+ Certification?

Start with the Right Materials

CompTIA Net+ courses from LearnNowOnline will ensure you’re up-to-date and prepared for your certification. Topics covered include system security, security threats and attacks, network mangement and troubleshooting, media and hardware, LAN and WAN infrastructure, and more. 

Each course is over an hour of in-depth material totaling to about 18 hours of course time total. With 18 hours of study material, this bundle will provide you with the in-depth training you’ll need to attain Network+ certification. But how will you manage to maintain a study schedule so that you can master the concepts?

The Buddy System

I highly recommend finding a study partner. This person doesn’t even have to be working on the same project, although that helps. As long as you are both committed to using study time to complete some kind of work, this is an effective technique.

Why does this work? There’s the obvious factor of pride. If you tell your partner that you’re going to commit to two hours of studying, it will be far more difficult for you to spend that time goofing around on Facebook if he or she is sitting there with you. We may be motivated to stay on task just to save face – sometimes literally, like the blogger who hired someone on Craigslist to sit next to him while he worked and slap him in the face every time he went off-task.

There’s also the less-obvious factor: the social element. Studying is usually a solitary activity, and oftentimes procrastination stems from an impulse to break up the isolation. We get lonely and then decide to just quickly check Facebook or browse Reddit’s front page for ‘just a minute’. If you’re anything like me, you know that sometimes these “quick” check-ins end up consuming hours of your time.

Having a buddy there gives you an opportunity for some real-time social connection. When you start feeling restless, ask your partner about what he or she is working on. (This is a valuable exercise in and of itself, since one of the most effective ways of learning a topic is to teach it to someone else.) The genius part of this hack, though, is that IRL interactions follow a natural rhythm. Conversations have natural lulls, and studies have shown that they appear to occur at intervals of around 3 to 6 minutes. So you’ll only spend that long getting your “socialization” fix instead of getting sucked down the black hole of endless links. Instead of draining your time and energy, a brief face-to-face chat will refresh your mind and allow you to get back to work with renewed focus.

What’s been your experience with study buddies? How have you found people to partner with? Let us know in the comments!

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OpenSesame Now Offers More Than 5,000 Courses for iPad & iPhone https://www.opensesame.com/site/blog/opensesame-now-offers-more-5000-courses-ipad-iphone/ https://www.opensesame.com/site/blog/opensesame-now-offers-more-5000-courses-ipad-iphone/#respond Thu, 29 Nov 2012 01:38:10 +0000 /site/?p=2296 We are  proud to announce that OpenSesame now offers more than 5,000 courses that work on iPad, iPhone and other iOS devices. Workers in today’s knowledge economy need access to training content that works on their favorite mobile tools – especially on best-selling iPads. To meet this increasing demand, OpenSesame has developed technology that enables... Read more »

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We are  proud to announce that OpenSesame now offers more than 5,000 courses that work on iPad, iPhone and other iOS devices.

Workers in today’s knowledge economy need access to training content that works on their favorite mobile tools – especially on best-selling iPads. To meet this increasing demand, OpenSesame has developed technology that enables users to access a large selection of courses on iPhones, iPads and other iOS devices.

You can start browse courses on the OpenSesame website from your iPad or other iOS devices right now. When searching or browsing for courses, just check the box for “Mobile iPhone/iPad” and you’ll only see results that play successfully on iOs mobile devices. Once you’ve made a purchase, you can get started learning instantly on your mobile device.

When you make a purchase from OpenSesame, you can use your courses instantly on the OpenSesame website, through email with CourseCloud™ or in any learning management system (LMS) that supports mobile access.

“OpenSesame’s iOS catalog features 5,000+ courses from leading sellers like FranklinCovey, ExecSense and Digital2000,” said OpenSesame Director of Engineering Aaron Bridges. “We’re helping our customers stay ahead of the curve by enabling them to learn from anywhere, anytime, using the great devices they already have.”

Currently, our iOS catalog includes 5,000+ courses in business skills, compliance and technology topics. Many courses include videos and others use interactions and simulations to reinforce learning activities. Many OpenSesame sellers are working on creating courses in iOS compatible formats and we expect to see growing numbers of iOS-compatible courses throughout 2013.  

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Reduce, Prevent and Cope With Stress https://www.opensesame.com/site/blog/reduce-prevent-and-cope-stress/ https://www.opensesame.com/site/blog/reduce-prevent-and-cope-stress/#respond Wed, 28 Nov 2012 10:42:06 +0000 /site/?p=2297 It seems everyone is talking about stress these days. Economists posit theories about who experiences stress and why. Psychologists illuminate the devastating effect stress has on our metal health. Doctors warn of the health consequences of excess stress, including high blood pressure, suppressed immune system, and increased risk of heart attack and stroke. OpenSesame offers... Read more »

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It seems everyone is talking about stress these days. Economists posit theories about who experiences stress and why. Psychologists illuminate the devastating effect stress has on our metal health. Doctors warn of the health consequences of excess stress, including high blood pressure, suppressed immune system, and increased risk of heart attack and stroke.

OpenSesame offers a number of courses designed to help you effectively cope with stress (like Workplace Stress Management, Stress Management: A Rapid Skill Builder Course, and Stress Management- Handling Stress, to name a few). Here are a few tips we’ve gleaned from them about how you can prevent stress from eroding your health, and start reclaiming control of your life.

  • Step 1: Identify – In order to successfully manage your stress, you must first identify the source. Where does your stress come from? Who or what creates stressful situations in your life? While self-evaluating and discovering what creates stressful situations in your life, be sure not to overlook your own stress-inducing thoughts, feelings and behaviors.
  • Step 2: Understand – Once you have determined your stress triggers, the next step is to articulate how you felt in the stressful situation – both physically and emotionally. Did you clench your fists? Did your heart begin to race? What were some thoughts you had? Did you feel angry, sad, scared? Understanding how you react to a stressful situation can help you analyze your reaction, and determine which activities will be most helpful for stress relief.
  • Step 3: Analyze – Now that you have a better understanding of your emotional and physical reactions to stress, you’ll want to analyze your reaction to the situation. Did you write your response off as a minor incident (“It’s OK, I just have a million things going on right now”) even though you can’t remember the last time you took some time for yourself? Do you think of stress as a normal part of your life or your personality (“I just have a nervous energy, that’s all”)? If so, revisit step one and analyze the core of your stressful situation. No one should live with debilitating stress because they believe it’s ‘part of who they are’.
  • Step 4: Avoid – With a better understanding of your stress triggers, you can systematically eliminate a lot of the things that stress you out. Drop any activities, groups or individuals that don’t inspire and excite you. When you know your limits and stick to them by refusing to accept added responsibilities, you avoid taking on more than you can handle. Likewise, once you take control of your environment you are significantly less likely to become anxious about minutia like chores or traffic.
  • Step 5: Recognize – Many things in life are beyond your control. Therefore, it is important to recognize unavoidable stress triggers such as serious illness, death or natural disasters, and learn how to practice good self care when they occur. Understand what activities or routines allow you to sufficiently reflect, relax and rejuvenate.

Check out our course offerings for more tips on handling stress.

How do you cope with stress? Share your strategies, tips and techniques in the comments.

(Image source: chmeredith’s Flickr)

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Active Listening: A Primer https://www.opensesame.com/site/blog/active-listening-primer/ https://www.opensesame.com/site/blog/active-listening-primer/#respond Mon, 26 Nov 2012 00:10:19 +0000 /site/?p=2298 In the business world, long-term success hinges on excellent active listening skills. Many people mistake active listening for passively taking notes during a presentation, or worse – they think of ‘listening’ as ‘waiting quietly for their turn to speak.’. True active listening requires practice, patience, and engagement. It involves considering the speaker’s intentions, the context... Read more »

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In the business world, long-term success hinges on excellent active listening skills. Many people mistake active listening for passively taking notes during a presentation, or worse – they think of ‘listening’ as ‘waiting quietly for their turn to speak.’. True active listening requires practice, patience, and engagement. It involves considering the speaker’s intentions, the context of the situation, and sometimes even what is not being said.

Active listening requires you to mentally and emotionally engage in the conversation. Listening without engaging with what is being said is the auditory equivalent of looking at a book without actually reading it – it wastes time and prevents you from getting anything useful from the experience. Worse, when you do it while an actual person is trying to communicate with you, you come across as rude and offensive.

Active listening comes in many forms. Some people nod their heads to acknowledge what the speaker is saying, others use ‘back-channeling’ (which means saying things like “uh-huh” or “hmm”). In most cases the speaker will notice whether you are really paying attention or are just faking it once it’s time for questions. If you’ve been paying attention and you’re genuinely confused, bring out a specific point the speaker made and ask her to clarify her meaning.

The top three skills that demonstrate active listening are showing that you are listening, paying attention, and providing feedback.

  • Showing that you are listening: To show others that you are listening to them, you need to give feedback. Allow your facial expressions to resemble the emotions of the conversation. Mirror the speaker’s enthusiasm or concern. Be careful, though – it can be easy to accomplish this even without actually paying attention to what the speaker is saying.
  • Paying Attention: To help you pay attention to the speaker, start by looking at them directly. Evaluate their body language – do they look anxious? Open? Use these cues to inform how you understand what the speaker is saying. It may also help you to try to visualize what the speaker is talking about. Of course, you’ll want to refrain from side conversations, or any other activity that would break your concentration on the speaker.
  • Provide Feedback: Paraphrasing what the speaker has said gives you the chance to test your understanding of their message by restating it in your own words, and it provides the speaker with an opportunity to clarify their statements. When approached correctly, providing feedback should give both conversation participants a chance to express themselves and deepen their understanding of the other’s position.

We should all strive to practice active listening. This valuable communication practice challenges us to offer our honest feedback, undivided attention, and empathy to the speaker. Active listening strengthens relationships, diffuses conflicts, and builds cooperation – things everyone could use a little more of in their personal and professional relationships.

To learn more about active listening, check out these courses from the OpenSesame marketplace:

(Image source: Clairity’s Flickr)

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5 Little Things Automated Learning Gets Right that Add Up to BIG eLearning Payoff https://www.opensesame.com/site/blog/5-little-things-automated-learning-gets-right-add-big-elearning-payoff/ https://www.opensesame.com/site/blog/5-little-things-automated-learning-gets-right-add-big-elearning-payoff/#respond Tue, 20 Nov 2012 10:02:13 +0000 /site/?p=2299 We all know what good elearning should be like, and we know it when we see it. It should be engaging and easy-to-use, while educating people to work more effectively – but what does that actually mean on a slide by slide basis? OpenSesame seller Automated Learning understands that only by taking care of the... Read more »

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We all know what good elearning should be like, and we know it when we see it. It should be engaging and easy-to-use, while educating people to work more effectively – but what does that actually mean on a slide by slide basis?

OpenSesame seller Automated Learning understands that only by taking care of the details can you achieve excellence in elearning. ALC specializes in providing online training courses focused on workplace learning. Course content ranges from Lean enterprise processes applicable to most industries and businesses to niche topics like ESD control, applicable to manufacturing and electrical assembly. Looking over their customer testimonials, it is striking that many of the comments are about specific items that Automated Learning delivers beyond just being ‘great’ (which they certainly are).

Because ALC is in the business of helping organizations to become more productive and produce higher quality offerings, it is important that their elearning is accurate, comprehensive, and memorable. Listed below are 5 points – based on real testimonials by ALC customers – detailing how ALC delivers value to their learners.

1. Accurate content – When it comes to online training, users are expecting the most up-to-date and accurate information available about the lesson topic. It goes without saying that elearning content should be meticulously researched, and updated if necessary to ensure that learners are getting the best available information. ALC’s course offerings are developed together with industry experts ensuring their accuracy and relevance.

2. Content speaks directly to the target learner – If elearning content isn’t created with an audience in mind, it will flop. If the course does not speak directly to learners’ needs – their workplace knowledge gaps, hopes and desires – it won’t keep their attention. ALC gets rave reviews for providing exactly the information needed by manufacturing workers to do their jobs more efficiently. For instance, this course – ESD: An Introduction – provides the necessary background to understanding electrostatic discharge, and how it can impact their specific work environment. Additionally, this course – Lean Manufacturing: Total Productive Maintenance – assumes a basic understanding of lean concepts and digs into the specifics of Lean principles as applied to manufacturing, including concepts like the five pillars of TPM and various maintenance types.

3. Clear video and audio – With content that is 100% accurate and written with a specific audience in mind, ALC provides professional narration and relevant graphics. This means learners are not only receiving the best information available delivered to them in their ‘language’, but they can hear and see everything clearly as well. This is especially important in courses focused on highly detailed technical knowledge, like these ALC courses on semiconductors and resistors.

4. Retention tools – How does good elearning ensure that learners really understand this content? Long quizzes at the very end of a course are one of the worst ways to test learning retention. Automated Learning helps learners succeed by checking their knowledge with little quizzes interspersed throughout the lesson. Course concepts are clearly illustrated through a combination of clear language and relevant graphics, and the learner’s knowledge is tested periodically with interactive questioning that confirms their understanding. The final exam process adds an extra reinforcement by acknowledging the correct answer as each question is completed.

5. Excellent customer service – Finally, not every course will always deploy perfectly. Sometimes you’ll need to call on the training provider to help out with technical details. Automated Learning excels at helping their clients be successful in their training programs and at their jobs by providing great customer service.

When choosing an elearning provider, it is important to take these five points into consideration. Otherwise, you risk having your training initiative turn out to be a flop. ALC training delivers on each of these 5 points, as proven by their glowing customer testimonials. For more examples of the excellent elearning that learners rave about, be sure to check out Automated Learning’s seller profile.

(Image credit: Autoneum’s Flickr)

 

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Why No One Is Hiring You – Insights from a Hiring Manager https://www.opensesame.com/site/blog/why-no-one-hiring-you-insights-hiring-manager/ https://www.opensesame.com/site/blog/why-no-one-hiring-you-insights-hiring-manager/#respond Mon, 19 Nov 2012 09:46:35 +0000 /site/?p=2300 Finding a job in this economy seems like a daunting task. Anyone who is unemployed will tell you how difficult it is to spend hours sending out resumes, only to be met with an enthusiastic or nonexistent response. Yet we all know someone who successfully found a job that they love. It is not because... Read more »

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Finding a job in this economy seems like a daunting task. Anyone who is unemployed will tell you how difficult it is to spend hours sending out resumes, only to be met with an enthusiastic or nonexistent response. Yet we all know someone who successfully found a job that they love. It is not because they are luckier than we are or because they went to a better school. They got their job because they understand what hiring managers look for.

That’s right. If you are struggling to find a job, you are probably doing something to rub hiring managers the wrong way.

Hiring professionals have the demanding task to screen hundreds of resumes and cover letters for each position they need to fill in their company. With so many resumes detailing similar skills like proficiency in Microsoft Office, hiring professionals have a difficult time selecting their next star employee. They cannot interview every candidate, or even every qualified candidate, so they use specific criteria to interview only those candidates that look like great fits.

As a recent college graduate and current intern at OpenSesame, I wanted to gain insight on how hiring professionals screen candidates – what do they look for when selecting candidates to interview and fill a position? Here are the top 5 insights I gleaned from my conversation with a hiring professional here at OpenSesame.

1. You’re competing with a lot of other applicants. Companies typically receive more applicants and resumes than they are able to interview. The ratio of individuals who apply for entry level jobs to individuals brought in for interviews is roughly 3:1. For instance, OpenSesame received over 70 applications for the summer internship program and offered positions to 20 of those applicants. Candidates applying for higher-level positions are interviewed more frequently.

2. Your resume needs to stand out. Hiring professionals check that candidates have relevant experience matching the position, so be sure every item on your resume is directly connected to a requirement or preferred skill listed in the job description. Be sure to mention what you did at your previous job that made you a top performer. If you started using the computer after 1989, it’s assumed you know how to use Microsoft Word. Save that space to talk about how you increased sales by 40% or programmed an internal search engine that saved employees hours each day.

3. Employers check your references, but they also check your LinkedIn, Facebook, Twitter, etc. Bad hires cost companies considerable time and money. Employers barr themselves from bad hires by verifying qualifications and experience with the candidates listed references. They will increasingly also check a potential hire’s social media sites. Make sure you are putting your best foot forward by refraining from posting (or successfully hiding) content that is profane or otherwise inappropriate for work. Your friends may love your party pics, but a hiring manager will not.

4. Sometimes it is not about what you know, but who you know. If you know someone in the company, you are more likely to be selected for an interview. It is crucial to create these relationships before applying to the company. Try taking a hiring manager or current employee out to coffee. This allows you to learn more about the company and build a relationship that can help you get your foot in the door.

5. Come to an interview ready to sell your abilities. While interviews vary based on the company, interviewer and open position, most interviews cover the candidates background and relevant experience (Click here for Frequently Asked Interview Questions). Come prepared to enthusiastically convince the interviewer that you are the best candidate for the position. After the interview, follow up at your discretion. If the interviewer stated an exact time they would correspond with a decision, the candidate should not follow up before that given time. Respect the fact that hiring professionals have busy schedules and have a lot of candidates to correspond with. Thank you notes and emails are appreciated, but following up via telephone may annoy some hiring professionals.

OpenSesame has a variety of courses geared toward helping you land your dream job. Here are some suggested courses:

 

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Avoid Getting Fined: Arizona Title 4 Regulations for Serving Alcohol https://www.opensesame.com/site/blog/avoid-getting-fined-arizona-title-4-regulations-serving-alcohol/ https://www.opensesame.com/site/blog/avoid-getting-fined-arizona-title-4-regulations-serving-alcohol/#respond Fri, 16 Nov 2012 10:30:57 +0000 /site/?p=2301 Complying with state liquor laws is vital to keeping your bar or restaurant in business. Arizona is no exception. Arizona’s Department of Liquor Licenses and Control (DLLC) ensures that licenses are valid and up-to-date, and that employees have the proper training and certification to serve alcohol. The DLLC reviews and issues over 250 new liquor... Read more »

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Complying with state liquor laws is vital to keeping your bar or restaurant in business. Arizona is no exception. Arizona’s Department of Liquor Licenses and Control (DLLC) ensures that licenses are valid and up-to-date, and that employees have the proper training and certification to serve alcohol. The DLLC reviews and issues over 250 new liquor licenses and renews over 600 per month. Whether you are refurbishing an old-town Western bar or opening up a new restaurant with a stellar happy hour menu, you need the proper training to obtain your Arizona Title 4 license distributed by the DLLC.

What is the Arizona Title 4?

State laws pertaining to the distribution and consumption of liquor in the state of Arizona.

Who needs an Arizona Title 4 license?

Any bartender, seller, or server of alcohol in the state of Arizona. This includes all establishments and locations that distribute or serve alcohol: restaurants, liquor stores, airplanes, trains, retailers, bars, and special events. Employees who do not serve alcohol directly are not required to be certified, but most employers highly recommend obtaining certification.

Why should you and your employees obtain the proper Arizona Title 4 training?

In any situation where people are consuming alcohol, there is the potential for danger. Patrons may behave in unwanted ways, including hurting employees or other customers. When managers and their employees receive the proper training, they can better evaluate and deal with these challenging situations while keeping in accordance with the law. Training and certification keeps employees and customers safe in the case of a liability claim and reduces the risk of regulatory sanctions. The state will close establishments and fine employees who are not licensed.

Also, completing training courses can make an individual more desirable and hirable when applying to work at an establishment that serves liquor.

Where and how can you obtain an Arizona Title 4 license?

Arizona state approved training providers are found here:

Approved Arizona DLLC Providers

Everything else you need to know is found on Arizona’s DLLC website:

Arizona DLLC

Need to take an Arizona Title 4 course or add one to your LMS? Check out OpenSesame’s selection of high-quality Arizona Title 4 training courses:

 

Link Description
Training for Managers
On-Site
For employees in a supervisory position who serve liquor on premises
Training for Non-Managers
On-Site
For all employees who serve liquor on premises
Training for Manager
Off-Site
For employees in a supervisory position who serve liquor off premises
Training for Non-Managers
Off-Site
For all employees who serve liquor off premises

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Course of the Week: Sexual Harassment Prevention for Managers from The Inside Coach https://www.opensesame.com/site/blog/course-week-sexual-harassment-prevention-managers-inside-coach/ https://www.opensesame.com/site/blog/course-week-sexual-harassment-prevention-managers-inside-coach/#respond Wed, 14 Nov 2012 19:11:45 +0000 /site/?p=2302 Harassment Prevention for Managers by The Inside Coach Get online training to prevent unlawful workplace harassment Comply with California’s sexual harassment prevention requirements Reduce turnover and improve employee satisfaction Avoid lawsuits and scandals  

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Harassment Prevention for Managers

by The Inside Coach

Get online training to prevent unlawful workplace harassment

  • Comply with California’s sexual harassment prevention requirements
  • Reduce turnover and improve employee satisfaction
  • Avoid lawsuits and scandals

 

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What I Learned from My Time as a Secret Service Trainer https://www.opensesame.com/site/blog/what-i-learned-my-time-secret-service-trainer/ https://www.opensesame.com/site/blog/what-i-learned-my-time-secret-service-trainer/#respond Tue, 13 Nov 2012 10:00:00 +0000 /site/?p=2303 Television makes everything look quick and easy. Thanks to the help of forensic evidence, TV detectives always catch the bad guys in less than an hour, with time to spare for commercial breaks. For most people television is just entertainment, not job training. Nobody watches crime dramas to learn how to dust for fingerprints, examine... Read more »

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Television makes everything look quick and easy. Thanks to the help of forensic evidence, TV detectives always catch the bad guys in less than an hour, with time to spare for commercial breaks. For most people television is just entertainment, not job training. Nobody watches crime dramas to learn how to dust for fingerprints, examine bullets, test drug samples or conduct any of the other serious forensic work that crime laboratories perform.

However, there is one forensic examination that millions of people perform on a daily basis without even knowing it. Cashiers, tellers and others that deal with money identify counterfeit bills. Big losses are at stake – the U.S. Secret Service recovered more than $154 million worth of fake cash in fiscal year 2011 alone. The most effective step that businesses can take to avoid being victimized by this crime is to provide effective employee training. But exactly what is effective training? (Here’s a hint: the approach Chris Tucker took in the movie Rush Hour 2 – lighting money on fire to see if it’s fake – is always a bad idea.)

Who am I to tell you about counterfeit detection training? If you mention the U.S. Secret Service, most people only think of the president’s bodyguards – but the U.S. Secret Service also combats currency counterfeiting. For years I was a forensic scientist at the U.S. Secret Service headquarters crime lab, where the buck stops if it’s counterfeit. A lot of fake cash crossed my desk, but I also taught many counterfeit detection courses to widely diverse audiences, from bankers in Beijing to tellers in Thailand to cops in Quito. Here are the top three lessons I learned from my time as an international counterfeit detection trainer:

Show Them the Money – And not just real cash – fakes, too. Use practical exercises that train learners how to tell real from fake when money is on the line. Hanging a poster by the cash register and hoping your employees will pause to read it isn’t enough, because simply having access to information doesn’t cause skill development. That’s why my Counterfeit Currency Detection for Banks, Retail and Small Business training is interactive and emphasizes counterfeit detection exercises.

Know the Learner’s Needs – Training shouldn’t be developed with a “one size fits all” mindset . A cashier working in a big box store under bright, fluorescent lights can benefit from training on counterfeit detection techniques that work well in bright areas. Meanwhile, a bartender working in a dark, smoky atmosphere needs to know how to spot a fake in the dark. Situations like this are why Ultraviolet Lights and Counterfeit Detection training was born, because counterfeit detection cannot be defined simply as a single problem with a single solution that’s right for all learners.

Show the Learner WHY – Counterfeit detection pens remain popular among businesses that handle cash, even though the U.S. Secret Service does not recommend them and they’re just not reliable. But old habits die hard. Organizations that want to encourage employees to stop relying on pens can supplement basic security feature training with Counterfeit Detection Pens: The Facts. Employees will wonder why they’re being asked to change. That’s why this course utilizes a series of demonstrations about how counterfeit detection pens can make mistakes that help learners to really internalize the data behind the message, and not just the message itself.

The material that I expected Secret Service agents to master was far more rigorous than the training that’s right for a cashier or teller. But does that mean the instructional techniques should also be different? The basics of training design that delivered results when I trained U.S. Secret Service agents have helped me to produce effective, affordable, real-time, on-demand e-learning courses that provide scalable counterfeit detection training for thousands of employees in a way never possible before. Try the courses out for yourself for a serious look at counterfeit detection. Afterwards, feel free to go watch Rush Hour 2 – just remember to take it with a grain of salt!

 

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Hone Your Technical Skills with the MCTS Microsoft Certifications https://www.opensesame.com/site/blog/hone-your-technical-skills-mcts-microsoft-certifications/ https://www.opensesame.com/site/blog/hone-your-technical-skills-mcts-microsoft-certifications/#respond Fri, 09 Nov 2012 10:00:29 +0000 /site/?p=2304 Did you know that more than 80% of the world’s computers run a Microsoft operating system? This means that almost everyone from small businesses owners to Fortune 500 companies are using Microsoft software in their daily operations. Obtaining a Microsoft certification is the easiest and best way to get a job or promotion in the... Read more »

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Did you know that more than 80% of the world’s computers run a Microsoft operating system? This means that almost everyone from small businesses owners to Fortune 500 companies are using Microsoft software in their daily operations. Obtaining a Microsoft certification is the easiest and best way to get a job or promotion in the information technology industry. When you earn a Microsoft Certification, you prove your technical problem-solving skills and your expertise in job–related experience. If you are looking to embark on your career in the IT industry, then the Microsoft Certified Technology Specialist (MCTS) would be ideal for you.

Microsoft Certified Technology Specialist (MCTS) certifications are designed to demonstrate the depth of your knowledge in one specific aspect of Microsoft software. There are more than 50 MCTS certifications that you can use to show your breadth in various programs, such as Windows operating systems, Microsoft Exchange Server, Microsoft SQL Server, and Microsoft Visual Studio. You can continue expanding your knowledge after completing the MCTS by enrolling in the Microsoft Certified IT Professional (MCITP) or Microsoft Certified Professional Developer (MCPD) certification programs.

There are no prerequisites for enrolling in these certification programs. In fact, it is common to get MCTS certified while you’re still an IT beginner. Don’t be discouraged if you only have basic computer knowledge. You can easily do well on the exams if you are able to demonstrate your understanding of the course concepts. Our online courses have great study materials for all these certification exams with affordable prices. Sharpen your existing skills through OpenSesame’s affordable courses to quickly prepare yourself for a career in IT.

Category Certification Course Seat Time Cost Per Seat
Exchange Server Microsoft Exchange Server 2010, Configuration Microsoft Exchange Server 2010 MCTS 70-662 18 hrs $80.00
Lync Server and Office Communications Server Microsoft Lync Server 2010, Configuration Microsoft Lync Server 2010 Configuring MCTS 70-664 21 hrs $80.00
Project and Project Server Enterprise Project Management with Microsoft Office Project Server 2007* Project 2007 MCTS 70-632 9 hrs $80.00
SharePoint and SharePoint Server Microsoft SharePoint 2010, Configuration

Microsoft Sharepoint 2010 Configuring MCTS 70-667

22 hrs $80.00
  Microsoft SharePoint 2007, Application Development* Microsoft SharePoint Server 2007 MCTS 70-542 9 hrs $80.00
SQL Server Microsoft SQL Server 2008, Business Intelligence Development and Maintenance SQL Server 2008, Business Intelligence Development and Maintenance MCTS 1 hr $569.00
  Microsoft SQL Server 2008, Database Development* MCTS 70-433 Exam Study Material 23 hrs $80.00
Virtualization Windows Server 2008 R2, Server Virtualization* Windows Server 2008 R2 Virtualization MCTS 70-659 12 hrs $80.00
Visual Studio .NET Framework 3.5 ASP.NET, Applications* Microsoft.NET 3.5 ASP.NET Apps MCTS 70-562 20 hrs $80.00
  .NET Framework 3.5 Windows Forms Applications* Microsoft.NET 3.5 Forms Development MCTS 70-505 17 hrs $80.00
Windows Client Windows 7, Configuration Windows 7 Configuration MCTS 70-680 11 hrs $80.00
  Windows Vista, Configuration* Windows Vista Configuration MCTS 70-620 14 hrs $80.00
Windows Server Windows Server 2008 Active Directory, Configuration Windows Server 2008 Active Directory MCTS 70-640 10 hrs $80.00
  Windows Server 2008 Network Infrastructure, Configuration Windows Server 2008 Networking MCTS 70-642 8 hrs $80.00
  Windows Server 2008 Applications Infrastructure, Configuration* Windows Server 2008 Applications MCTS 70-643 8 hrs $80.00

*These exams will be retired in early 2013. For details, click here.

(Image Source: SeattleClouds.com Flickr)

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Sexual Harassment Training: A Guide To California AB 1825 Compliance https://www.opensesame.com/site/blog/sexual-harassment-training-guide-california-ab-1825-compliance/ https://www.opensesame.com/site/blog/sexual-harassment-training-guide-california-ab-1825-compliance/#respond Tue, 06 Nov 2012 23:48:38 +0000 /site/?p=2305 What is AB 1825 and who needs to comply with it? In 2004, California mandated that all persons in a management position supervising more than 50 employees be required to take a sexual harassment course (AB-1825) to provide training in proper workplace behavior. Governor Schwarzenegger signed this law in effect as a preventative measure to... Read more »

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What is AB 1825 and who needs to comply with it?

In 2004, California mandated that all persons in a management position supervising more than 50 employees be required to take a sexual harassment course (AB-1825) to provide training in proper workplace behavior. Governor Schwarzenegger signed this law in effect as a preventative measure to guard against harassment in the workplace.

This law clearly defines the nuances of what it means to be in compliance with the regulations.

Some of the key features include:

1. At least two hours of classroom or other effective interactive training and education regarding sexual harassment.

2. Training must be presented by educators with knowledge and expertise in the prevention of harassment, discrimination, and retaliation.

3. Additional classes must be completed every 2 years thereafter.

4. Courses can be web-based or face to face classroom training.

If you have more than 50 employees and have offices in the state of California, then you are required to provide sexual harassment training for your team. Failure to do so and to further provide training every 2 years can leave your company vulnerable to expensive sexual harassment lawsuits.

With these stringent guidelines, the state of California is making a commitment to maintaining respectful, productive work environments by educating authority figures about professional and responsible communication in the office.

How can your business comply with AB 1825?

Does your business have more than 50 employees? Do you need to connect your managers to sexual harassment prevention training? You can comply by offering training in one of two ways, in person training or online training. Here are the pros and cons of each:
 

  In Person Training Online Training
Pros
  • Tailored to students 
  • Time efficient
  • Less expensive
  • Self directed
Cons
  • Expensive
  • Time extensive
  • Ability to not pay attention

You can find additional information on the official California government website for this bill.

Using Online Training to Comply with AB 1825

If you choose online training, OpenSesame provides several options.

1) Take Course Online: This option allows users to log into an OpenSesame account and take the prescribed course. It is fast, easy, and very convenient for the learner.

2) Email course to team: This option is designed for a company who wishes to email a course(s) to a group of employees. This method makes sharing AB-1825 courses easy.

3) LMS: This option enables a company to download a course(s) and put it on an individual LMS system to be streamed to other employees. This form of distribution is preferable for large companies.

Here are a list of the most popular training courses offered on OpenSesame (You can also see a complete list of OpenSesame’s AB 1825 Courses or general Sexual Harassment Training):
 

Course Title Seller Price Length
AB 1825: Sexual Harassment Prevention for Managers Syntrio $24.99 ** 2 hrs
Harassment Prevention for Managers The Inside Coach $32.00 ** 2 hrs
Sexual Harassment: A Commonsense Approach – Interactive (California Managers) Kantola Productions $25.95 2 hrs
Workplace Harassment: Prevention and the Law for Supervisors Myca Multimedia $30.00** 2 hrs
Sexual Harassment Prevention (CA/CT) We Comply $50.00** 2 hrs
Sexual Harassment Prevention for Managers CA AB 1825 V3
and Sexual Harassment Prevention for Managers V2 (Courses must be taken together)
Pure Safety $39.90 2 hr 44 min
What Supervisors Need to Know about Discriminatory Harassment (CA) HR Train $25.00 2 hrs

** Volume Discount Available

If you’re ready to get started using online training to prevent an expensive, time consuming sexual harassment suit, email us at Info@OpenSesame.com for more information or to try any of these courses out with a demo license.

 

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OpenSesame Announces New Hires in Product Development & Customer Support https://www.opensesame.com/site/blog/opensesame-announces-new-hires-product-development-customer-support/ https://www.opensesame.com/site/blog/opensesame-announces-new-hires-product-development-customer-support/#respond Tue, 06 Nov 2012 09:00:08 +0000 /site/?p=2306 Today, we are proud to announce that we have made three major new hires to continue expanding our product development and customer support teams. Dave Depper, Edward Irby and Alexandra Hernandez will join the OpenSesame team to focus on improving site usability, expanding the functionality of the OpenSesame API and providing excellent customer service. Since... Read more »

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Today, we are proud to announce that we have made three major new hires to continue expanding our product development and customer support teams. Dave Depper, Edward Irby and Alexandra Hernandez will join the OpenSesame team to focus on improving site usability, expanding the functionality of the OpenSesame API and providing excellent customer service.

Since our launch in 2010, we have expanded rapidly – from the size of our content catalog, to the number of publisher partners to the size of our team. This group of new hires will enable us to continue building the world’s marketplace for buying and selling online training content by increasing the pace of product development and continuing to provide the best customer service in the online training industry.

We believe strongly that the quality of our business is based on the quality of our team, and we’re proud to be building a talented, effective and fun group of people, both in our Portland office and around the world. Meet our three new hires:

Dave Depper

Dave Depper is an Oregon native who graduated cum laude from the University of Oregon in 2002 with a B.S. in Computer and Information Science. Dave has more than 10 years of experience as a software developer, Microsoft Certified Professional, and as a professional touring musician. Dave will focus his engineering talents on the OpenSesame API, making it possible for technology partners to integrate browsing, purchasing and using courses from the OpenSesame catalog of training courses into any learning management system.

Edward Irby

Edward Irby is a user experience designer and developer who works with clients to create websites that help customers understand businesses’ services and products. With prior experience at CPUsage, Portland Community College and with freelance clients as a developer and designer, Edward has a deep understanding of usability balanced by an eye for design. At OpenSesame, Edward will work closely with both the community development team and the engineering team to improve site usability and create a highly functional website that is easy for the OpenSesame community to use.

Alexandra Hernandez

Alexandra Hernandez is a business development manager who specializes in content acquisition and community building in the entertainment and startup sectors. Alex recently relocated to Portland from Los Angeles, where she achieved a master’s degree at the University of Southern California and developed experience working at NBC. At OpenSesame, Alex will lead the customer service team, focusing on providing an incredible customer experience that delights OpenSesame customers.

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Jumpstart Your Career As a Certified Information Technology Professional https://www.opensesame.com/site/blog/jumpstart-your-career-certified-information-technology-professional/ https://www.opensesame.com/site/blog/jumpstart-your-career-certified-information-technology-professional/#respond Mon, 05 Nov 2012 10:30:14 +0000 /site/?p=2307 Computer hardware and software educates us, entertains us, and supports our businesses. From server farms running the “cloud” to ubiquitous mobile devices, technology forms the infrastructure of our society and our economy. As a result, the demand  for information technology professionals who can keep systems running smoothly grows every day.   Whether you’re seeking a... Read more »

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Computer hardware and software educates us, entertains us, and supports our businesses. From server farms running the “cloud” to ubiquitous mobile devices, technology forms the infrastructure of our society and our economy. As a result, the demand  for information technology professionals who can keep systems running smoothly grows every day.  

Whether you’re seeking a new career path or you’re already an IT professional, information technology is a hot field with growing demand, high salaries and a wide variety of employers.

According to Payscale.com, IT professionals with common certifications from Oracle, Microsoft and Cisco earn salaries in the $60,000 – $100,000 range. These are highly in-demand skills, and you can start adding yourself to this group of skilled professionals with training you pursue at home, on your own time.

OpenSesame is the world’s marketplace for buying and selling online training courses. That doesn’t mean we only have courses for big businesses – we have thousands of courses to help you add more skills to your resume and increase your marketability in the competitive technology sector.

OpenSesame has the courses you need to prepare for in-demand certifications like:

  • Cisco certifications include CCDA, CCDP, CCENT, CCNA, CCIE and CCNP. These certifications prepare individuals for a career in computer networking. The certifications denote an individual’s talents in routing, switching, network design, network security, service providing and storage networking.
  • Oracle database administrators create and maintain computer databases by using systems software. They are responsible for backing up data as well as managing security issues.
  • The CompTIA family of certifications include CompTIA A+, Network+Security+, CASP, Server+, CTT+, Linux+, Project+, PDI+, CDIA+, CEP, CTP+, and Cloud Essentials. Each certification validates the specialization of a different topic in the computer industry.
  • Red Hat certifications include RHCSA, RHCE, RHCSS, RHCDS, RHCA, RHVA, and JBCAA. These certifications verify the ability to install, configure, authorize, and secure Red Hat Linux systems.
  • Microsoft Certifications like MCDST, MCITP, MCPD, MCSE and MCTS prepare you to become a software developer and an IT Professional using Microsoft systems and products.
  • Web Development (including Javascript) certificates give the necessary knowledge to analyze, design, and create web based interfaces through high level programming, content creation and computer interface design.

Getting Certified

As you pursue your career as an information technology professional, online training courses are an easy way to learn new skills, understand what will be presented in the exam material and take practice exams.  

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How to Become a Cisco Certified Network Professional https://www.opensesame.com/site/blog/how-become-cisco-certified-network-professional/ https://www.opensesame.com/site/blog/how-become-cisco-certified-network-professional/#respond Fri, 02 Nov 2012 10:00:27 +0000 /site/?p=2308 There is no better time for you to become a certified network professional. Most businesses are expanding to offer their services online, increasing their reliance on the internal network to keep things running smoothly. Cisco, the largest networking equipment manufacturer in the world, has developed a valuable and respected certification program. This guide will give... Read more »

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There is no better time for you to become a certified network professional. Most businesses are expanding to offer their services online, increasing their reliance on the internal network to keep things running smoothly. Cisco, the largest networking equipment manufacturer in the world, has developed a valuable and respected certification program. This guide will give you a quick overview of what it means to be a Cisco Certified Network Professional (CCNP) and how to obtain a professional certification with Cisco.

What is a CCNP?
There are 5 levels of certification for Cisco Careers: Entry level, Associate, Professional, Expert and Architect. CCNP certifies you at the third tier ‘Professional’ level, which is a relatively easy way to set yourself up to make $90,000 per year.

Profession Title Average Salary
Senior Systems Engineer, IT $91,333
IT Manager $90,913
Senior Network Engineer $89,374
Network Engineer, IT $72,123
Network Engineer $71,083
Telecommunications Network Engineer $64,572
Network Administrator $60,070

 

What Does a CCNPs Do?
As a CCNP you will develop, implement, maintain and troubleshoot local and wide area networks. You also work with specialists on security, voice, wireless and video solutions. CCNPs work on larger networks than a CCNA (Cisco Certified Network Associate) with nodes numbered at 500+.

What Are the Benefits of Being a CCNP?
CCNPs receive much higher pay than CCNAs and are given more freedom to complete work tasks. They are more likely than non-certified peers to achieve Senior and Management roles. Being a CCNP is also a prerequisite for becoming certified at the Expert and Architect levels.

How Do You Become a CCNP?
Any CCNA or CCIE with at least one year of networking experience can become a CCNP by successfully passing 3 exams: ROUTE, SWITCH and TSHOOT. Each exam is very difficult and covers lots of material.

The Exams
Experts advise that you take the exams in the order listed.

642-902 ROUTE

ROUTE is the core of the CCNP certification. It is the most challenging of the 3 exams. This exam focuses on IP routing principles, how to set up routes, and what makes Cisco network models different than their competitors.

Exam Facts:

  • Costs $200 per attempt
  • Approximately 120 minutes
  • 45-55 questions
  • Replaced BSCI exam

642-813 SWITCH

This exam focuses on 3 main subjects: the proper protocol for designing, configuring, and supporting multilayer switched networks, how switches communicate with each other, and how to integrate voice, video, VLANs and WLANs with campus networks.

Exam Facts:

  • Costs $200 per attempt
  • Approximately 120 minutes
  • 35-45 questions
  • Replaced BCMSN exam

642-832 TSHOOT

This exam forces you to combine routing and switching concepts to answer difficult troubleshooting questions. These questions will be conceptual with the goal of getting you to demonstrate Cisco’s preferred steps to take when troubleshooting network issues.

Exam Facts:

  • Costs $200 per attempt
  • Approximately 135 minutes
  • 35-40 questions
  • Replaced ISCW and ONT exams

Take the Next Step in Your Certification
There is no reason not to seek a CCNP if you currently meet the prerequisites. A CCNP will receive higher pay, more freedom at the workplace and the opportunity to advance to higher corporate rankings. If you meet the minimum requirements for the CCNP test, simply study these online training courses and you will be ready to advance your career. For information on how to take Cisco exams click here.

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The Top 3 Most Common Wiring Hazards – and How to Fix Them https://www.opensesame.com/site/blog/top-3-most-common-wiring-hazards-and-how-fix-them/ https://www.opensesame.com/site/blog/top-3-most-common-wiring-hazards-and-how-fix-them/#respond Wed, 31 Oct 2012 10:00:35 +0000 /site/?p=2309 In 2011, 67 American workers died on the job from electrocutions. Most of these deaths could have been prevented by better work practices, such as identifying and controlling hazards in the workplace, or implementing a standardized training program designed to instruct employees in best practices. As they say, an ounce of prevention is worth a... Read more »

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In 2011, 67 American workers died on the job from electrocutions. Most of these deaths could have been prevented by better work practices, such as identifying and controlling hazards in the workplace, or implementing a standardized training program designed to instruct employees in best practices. As they say, an ounce of prevention is worth a pound of cure.

OSHA’s regulations are designed to keep workers safe. Workers should never assume that just because a detail of a regulation is small, it must also be unimportant. To paraphrase Cary Grant, it takes 500 small details to add up to a safe work environment. The top three most common electrical wiring violations are actually relatively easy corrections to make.

The Three Most Commonly Violated OSHA Guidelines for Electrical Wiring Methods

1910.305(b)(1)(i) – Conductors entering cutout boxes, cabinets, or fittings shall be protected from abrasion, and openings through which conductors enter shall be effectively closed.

  • Wires that pass through metal enclosures can be damaged by rubbing against the edges of the holes where they enter. If the protective coating on the outside of the wires deteriorates, then the frayed, exposed wires constitute an electrical hazard. To protect the wires from this type of abrasion, workers can use a rubber grommet or a clamp to seal the entrance and hold the wires in place.

1910.305(a)(2)This section covers the guidelines for proper use of temporary wiring and flexible cords – including extension cords.

  • Extension cords are a useful tool in a temporary wiring system, but they can become a deadly hazard if used improperly. Whereas fixed wiring is protected and secured, flexible wiring is much more susceptible to damage. Flexible wiring is particularly vulnerable at points of tension, such as joints and terminal screws. The strain created can expose live wires and allow contact between conductors, so it’s important to ensure that cords are attached to devices and fittings in a way that prevents stress on the wires. Flexible cords are also less durable, therefore more easily damaged, and are more likely to get wet, which can cause fatal electrocutions. It’s important to review the guidelines for safe use of temporary wiring to prevent such tragedies in your workplace.

1910.305All electrical systems must be safely grounded.

  • Electrical systems are “grounded” by creating a low-resistance pathway for excess electrical current. Without this outlet, currents from electrical shorts or from lightning can cause a lot of very expensive – even fatal – damage. Grounding protects not only your equipment (such as machines, tools and insulation) but also your employees. If a malfunction in the equipment causes the metal part of a tool to become electrified, the current will seek the ground – the only question is whether it will be able to use a pre-installed grounding path, or whether it will be forced to pass through a worker’s body. Although grounding paths can occasionally be broken, using a GFCI (ground-fault circuit interrupter) can help protect the system from failing. Consult the OSHA guidelines for instructions on how to safely ground any kind of electrical system.

Preventable Tragedies

In the course of researching this blog post, I read many reports of incidents that lead to an employee’s death via electrocution. A recurring theme: the victims often failed to take proper safety measures due to a lack of training. While employers need to make every effort to eliminate hazards on-site, it is absolutely vital that all employees who work with or around electrical systems undergo comprehensive safety training.

Having such a program implemented company-wide can not only save lives, but it can also protect the organization from fines and lawsuits in the case of a truly unavoidable accident. OpenSesame offers a range of safety training courses that can be easily shared with your employees. If you don’t have a standard LMS that your company uses, you can send the course to your employees via CourseCloud and they’ll be able to complete it right from their web browser. You’ll be able to track participation from your dashboard in your OpenSesame account. With our unique Pay-Per-Use program, you’ll save money by avoiding expensive licensing fees and paying for only what you use. Get started by browsing our Electrical Safety Training Courses category today. Remember – awareness is the first step to creating a safe work environment.

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5 Things We Hate To Buy https://www.opensesame.com/site/blog/5-things-we-hate-buy/ https://www.opensesame.com/site/blog/5-things-we-hate-buy/#respond Mon, 29 Oct 2012 11:00:32 +0000 /site/?p=2310 Part of being an adult is occasionally having to do things you hate. Some of these things are innately unpleasant. You have to take out the trash, go to the dentist, complete projects at work you detest and clean up after your dog at the park. But, some of the things we hate are not... Read more »

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Part of being an adult is occasionally having to do things you hate. Some of these things are innately unpleasant. You have to take out the trash, go to the dentist, complete projects at work you detest and clean up after your dog at the park. But, some of the things we hate are not innately unpleasant. Some of these things could be neutral or even enjoyable tasks. Shopping, for example, has been proven to flood our brain with the pleasure chemical dopamine. We feel ‘shoppers’ high’ when we’re in a position to purchase something. Why then are certain buying experiences so miserable?

Below, I’ve listed 5 things we hate to buy, and why buying them is such a horrible experience.

5. Credit Cards – Credit card companies make their money by dinging you with fees, charging you absurd interest rates, selling your information to mailing lists, and all kinds of other devious means. You know they’re doing it, but the allure of getting what you want now is too strong to pass up. This is why credit cards are a thing we hate to buy.

4. Cable – Anyone who has ever been on the phone with their cable company reads the first half of this sentence and instinctively balls their hands into fists. You’re first put on hold, where you’ll spend 10 – 15 minutes listening to tinny classical – or worse! smooth jazz – tunes. When you finally get on the line with a human being, they are unable to justify bogus company policy in a way that makes any sense to you at all. Whether you’re being charged an egregious fee or forced to take a plan with 1,000s of channels you’ll never watch, the absurdity and complete lack of transparency in company policy makes cable a thing we hate to buy.

3. Cell Phone Plans – Transfer the cable company phone call scenario to a face-to-face exchange in a bodega at the local mall. Congratulations, you’ve successfully articulated why cell phone plans are a thing we hate to buy.

2. Airline Tickets – Buying an airline ticket always feels exciting until you recall the unpleasant specifics of aerial travel. Lines, surly employees, stressed out fellow passengers, more lines, and unpleasant pat-downs await you on your passage through the airport to board your airplane. On the plane, you are thrust into a small space with a bunch of strangers who could care less about your personal space or physical comfort. Enjoy getting drooled on and eating prepackaged slop for the next 4 hours, courtesy of your chosen airplane company. These are just a few of the many reasons why airplane tickets are things we hate to buy.

1. Used Cars – Buying a used car, especially in this economy, is not a bad idea. Most new cars lose their resale value as soon as they leave the lot. Many individuals have decided to instead invest in sturdy older cars, but at what cost? If you’re buying from a dealership there is an overwhelmingly good chance that the salesperson you’re working with is going to cheat you in one way or another. Between negotiations and aggressive sales tactics, used cars are things we hate to buy.

At OpenSesame, we want buying elearning to be something people don’t mind doing. That’s why we’ve taken heed of the most commonly encountered consumer pet peeves and avoided them at all cost. When you purchase online training from OpenSesame, you’re engaging in a process that is transparent, easy, and backed by top rate customer support. And best of all, there are no lines, no scams, and no sleazy waxed mustaches.

(Image source: bottled_void’s Flickr)

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How to Run OpenSesame Courses in Your Existing LMS https://www.opensesame.com/site/blog/how-run-opensesame-courses-your-existing-lms/ https://www.opensesame.com/site/blog/how-run-opensesame-courses-your-existing-lms/#respond Fri, 26 Oct 2012 11:00:00 +0000 /site/?p=2311 OpenSesame is the world’s marketplace for buying and selling online training courses. Whether you’re looking for a course for yourself or for your entire team, OpenSesame offers more than 20,000 courses in topics from compliance and safety to information technology and soft skills. You can find the courses you need to train your team efficiently... Read more »

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OpenSesame is the world’s marketplace for buying and selling online training courses. Whether you’re looking for a course for yourself or for your entire team, OpenSesame offers more than 20,000 courses in topics from compliance and safety to information technology and soft skills. You can find the courses you need to train your team efficiently today!

While OpenSesame supports using courses in a web browser or through CourseCloud, if you’re training a large team, you can quickly and easily distribute courses via your company’s existing LMS. Here’s how:

  1. Find the course(s) your team needs. There are two main ways to find the course you’re looking for. If you’d like to browse a wide selection of courses, click on the ‘Browse Courses’ button at the top of the page. You’ll be able to view a breakdown of our course catalog, organized by industry, safety regulation, compliance guidelines, skill set, software, and more. Click on any one of the subset categories to pull up a list of the specific courses you’re interested in.

    Alternatively, if you already know exactly what you want, you can enter a few keywords into the search box and retrieve a custom list. Use the tools on the left sidebar to further refine your search: you can sort your results by price range, length of course, target audience, etc.
     

  2. Buy the appropriate number of seats. When you purchase training courses through OpenSesame, you only pay for what you need. No more wasting company resources on training you’ll never use! 

    Underneath the orange “Buy for My Team” button, you’ll have the option of selecting how many ‘seats’ you’ll need – purchase one for every employee who will complete the training. For select courses, volume discounts are available, as determined by our sellers. If a seller chooses to offer a volume discount, the discount percentage will be displayed in a chart directly beneath the green “Add to Cart” button. If you’re still unsure as to how many people in your organization will need to take this training, just contact us about our pay-per-use pricing – you’ll pay only for what you use, when you use it. Additionally, some courses offer a “1-year Unlimited License” option, which may be more cost-effective for your organizational needs. 

    Once you’ve selected the number of seats you need, click the green “Add to Cart” button. 
     

  3. Create an account. When you’re ready to check out, you’ll be prompted to either sign in to an existing account, or register for a new one. Then you’ll securely enter your payment information to complete your purchase.
     
  4. Distribute the course. When you’re ready to use the course, simply sign into your account with us. Hover your cursor over “My Account,” found in the top right corner of the page. Select “My Courses” from the drop-down menu, then go to “Purchased Courses.” Click the “SCORM Package” button next to the course you want to distribute. The file you download will be a SCORM-formatted .zip file which can be used in any LMS that supports SCORM 1.2. Upload the file into your LMS like you would any other.

If you have more questions about taking courses on OpenSesame, or any of our pricing models, drop us a line at info@opensesame.com. We’ll have you learning in no time!

(Image from: College Degrees 360 Flickr.)

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Get 20 courses for $20 https://www.opensesame.com/site/blog/get-20-courses-20/ https://www.opensesame.com/site/blog/get-20-courses-20/#respond Wed, 24 Oct 2012 10:00:00 +0000 /site/?p=2312 Thousands of courses, instantly ™ Regulation Compliance Employee Development Business Growth   Skills, Compliance & Safety by Syntrio Get 20 courses for $20 Soft skills topics including leadership and sales Compliance training such as harassment prevention Safety essentials like bloodborne pathogens Starting at $20 Top management courses Six Sigma Yellow Belt Selling to Decision-Makers Engaging... Read more »

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OpenSesame.com

Thousands of courses, instantly ™

Regulation Compliance
Employee Development
Business Growth
 
Screen Shot 2012-10-24 at 8.09.03 AM.png
Skills, Compliance & Safety
by Syntrio

Get 20 courses for $20

  • Soft skills topics including leadership and sales
  • Compliance training such as harassment prevention
  • Safety essentials like bloodborne pathogens

Starting at $20

PreviewBuy Now

Top management courses

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engage.png
Six Sigma
Yellow Belt
Selling to Decision-Makers
Engaging Your Employees

Top safety courses

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slips.png
Office
Safety
Ladder
Safety
Slips, Trips
& Falls
202os_course_red_count9.pngos_course_red_count3.png Courses

Find Courses Fast

Preview courses and read reviews

Easy to Use

Online, by email or with any LMS

Available Instantly

Start taking courses immediately

No Strings Attached

No contracts
No commitments

 

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NIIT and OpenSesame Announce Content Partnership https://www.opensesame.com/site/blog/niit-and-opensesame-announce-content-partnership/ https://www.opensesame.com/site/blog/niit-and-opensesame-announce-content-partnership/#respond Mon, 22 Oct 2012 14:31:23 +0000 /site/?p=2313 Today the OpenSesame team is thrilled to announce our latest strategic partnership: We’re working with NIIT, the global provider of managed training services, to provide NIIT customers with online training courses from the OpenSesame marketplace. Known worldwide as a leader in learning outsourcing, with a presence in more than 44 countries, NIIT provides relevant training... Read more »

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Today the OpenSesame team is thrilled to announce our latest strategic partnership: We’re working with NIIT, the global provider of managed training services, to provide NIIT customers with online training courses from the OpenSesame marketplace.

Known worldwide as a leader in learning outsourcing, with a presence in more than 44 countries, NIIT provides relevant training to organizations, brings proven best practices into business processes, and redirects surplus training capital into core business functions. Recently, NIIT sold Element K, a large catalog of training courses, leaving them in need of new strategic partners to provide a wide range of elearning content to their customers.

In concert with other partners, NIIT will focus on using OpenSesame’s crowd-sourced catalog of online training courses to provide elearning content to learners in mid-market businesses using its platform worldwide. Over the last two years, OpenSesame has built the broadest, freshest and deepest selection of online training courses in the world, with more than 20,000 courses from 250+ sellers.

“In searching for an affordable, complete and high quality elearning solution for the mid-market, we concluded that OpenSesame’s marketplace model will offer our customers the broadest selection, newest courses and most flexible purchasing model.  We are thrilled to be partnering with OpenSesame.” said Edward Trolley, NIIT’s VP of Managed Training Services for Mid Market. “By partnering with OpenSesame and other learning content providers, we’re going to make it faster, easier and less expensive for our customers to select and use the best off-the-shelf training courses available.”

Our new partnership with NIIT will help OpenSesame sellers reach a global audience of leading companies who rely on NIIT to implement learning management technology and provide world-class training courses. This partnership is the latest step towards connecting our sellers to an ever-growing audience of online learners.

To learn more about our partnership with NIIT, please check out our press release or get in touch

 

 

 

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Course of the Week: Turn Around Performance Problems https://www.opensesame.com/site/blog/course-week-turn-around-performance-problems/ https://www.opensesame.com/site/blog/course-week-turn-around-performance-problems/#respond Fri, 12 Oct 2012 12:00:00 +0000 /site/?p=2314 Thousands of courses, instantly ™ Regulation Compliance Employee Development Business Growth   Turn Around Performance Problemsby The Inside Coach Coach employees to resolve performance problems Identify performance issues Create actionable improvement plans Coach employees toward success   Starting at $25.60 Top compliance courses Drug-Free Workplace Harassment Prevention WorkplaceViolence Top management courses Time Management Manage for... Read more »

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OpenSesame.com

Thousands of courses, instantly ™

Regulation Compliance
Employee Development
Business Growth
 
Screen Shot 2012-10-10 at 9.10.00 PM.png
Turn Around Performance Problems
by The Inside Coach

Coach employees to resolve performance problems

  • Identify performance issues
  • Create actionable improvement plans
  • Coach employees toward success

 

Starting at $25.60

Top compliance courses

Drug-Free Workplace
Sexual Harassment Prevention
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Drug-Free Workplace
Harassment Prevention
Workplace
Violence

Top management courses

time management.png
manage.png
google.png
Time
Management
Manage for Engagement
What Would Google Do?
202os_course_red_count9.pngos_course_red_count3.png Courses

Find Courses Fast

Preview courses and read reviews

Easy to Use

Online, by email or with any LMS

Available Instantly

Start taking courses immediately

No Strings Attached

No contracts
No commitments

 

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Three Steps to Conducting Effective Behavioral Interviews https://www.opensesame.com/site/blog/three-steps-conducting-effective-behavioral-interviews/ https://www.opensesame.com/site/blog/three-steps-conducting-effective-behavioral-interviews/#respond Wed, 10 Oct 2012 11:00:00 +0000 /site/?p=2315 In his classic analysis of the success of top-performing companies, Good to Great, Jim Collins writes, “To build a successful organization and team, you must get the right people on the bus.” The interviewing process plays a critical role in finding the right passengers. Hiring and training a new employee involves a significant investment of... Read more »

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In his classic analysis of the success of top-performing companies, Good to Great, Jim Collins writes, “To build a successful organization and team, you must get the right people on the bus.” The interviewing process plays a critical role in finding the right passengers. Hiring and training a new employee involves a significant investment of time and money. A bad hire wastes these resources, sending you back to square one. As a hiring manager, you need an interviewing strategy that helps you accurately assess whether a candidate is a good fit for the position. Behavioral interviewing is a great place to start.

What is Behavioral Interviewing?

“Behavioral interviewing” has a trendy ring to it, but it’s just modern jargon for a technique that has been around for several decades. In contrast with unstructured, conversational interviews, behavioral interviews involve asking the candidate to walk you through concrete examples of their past behavior in certain scenarios. This strategy assumes that history repeats itself, and that a candidate’s past behavior is a strong indicator of his or her future performance.

Why Use Behavioral Interviewing?

Every hiring manager has a story about hiring a candidate who knocked everyone’s socks off during the interview – only to find that that employee’s only real skill was being awesome in interviews. Many HR departments have turned to more scientific methods to improve their chances of finding someone who will actually be awesome at their new job. Organizational psychologists have conducted experiments to determine the correlation between a candidate’s performance in an interview and later success on the job. They then compared correlation rates across different styles of interviews (other styles include situational and relational). Researchers found that structured interviews provided a strong indicator of future job performance.

How to Conduct a Behavioral Interview

  1. Identify the skills and traits that lead to success in this job role. You should consider what made the last employee who held this position so successful (or unsuccessful, as the case may be). Talk to the people who will be supervising the new hire and find out what their ideal candidate would be like.
  2. Develop your list of questions. A good behavioral interview question is general enough to work for candidates with varying backgrounds, but specific enough to encourage them to go into detail about their process and their actions. For example, if you’re looking for someone who will take initiative in the workplace, asking for an example of a time when he or she initiated a project at work will yield a more useful response than asking, “Do you have initiative?”
  3. Vary your questions. There should be a balance of questions asking about what the candidate has done well in the past as well as what could have been done better. A question about mistakes (i.e., “Tell me about a time that you tried to accomplish something and failed”) can tell you far more about a candidate than that old chestnut – “What are your weaknesses?”

More Resources for Hiring Managers

There’s lots of advice out there for job seekers about how to best prepare for an interview. Although they are in a slightly more nerve-wracking position, that doesn’t mean that being on the other side of the desk is a piece of cake. Successful interviews require careful preparation from both parties. Here are some resources you may find helpful:

Sample Behavioral Interview Questions from Quint Careers
How to Conduct a Job Interview from Inc.
Selecting Top Talent from Vubiz
The Three-Dimensional Interview from VisionPoint

Have you found behavioral questions useful? Do you have a story about a candidate who was Dr. Jekyll during the interview process, but morphed into Mr. Hyde once hired? What are your tips for conducting an effective interview? Let us know in the comments.

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Media Release: OpenSesame and NetDimensions Announce Partnership and Integration https://www.opensesame.com/site/blog/media-release-opensesame-and-netdimensions-announce-partnership-and-integration/ https://www.opensesame.com/site/blog/media-release-opensesame-and-netdimensions-announce-partnership-and-integration/#respond Tue, 09 Oct 2012 14:29:12 +0000 /site/?p=2316 Today, we are proud to announce a new partnership with NetDimensions, the global provider of performance, knowledge, and learning management systems. This partnership will enable NetDimensions’ millions of users to search for, purchase, and deploy training courses from the OpenSesame marketplace within the NetDimensions Talent Suite, instantly. OpenSesame and NetDimensions will integrate our platforms to... Read more »

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Today, we are proud to announce a new partnership with NetDimensions, the global provider of performance, knowledge, and learning management systems. This partnership will enable NetDimensions’ millions of users to search for, purchase, and deploy training courses from the OpenSesame marketplace within the NetDimensions Talent Suite, instantly.

OpenSesame and NetDimensions will integrate our platforms to provide NetDimensions users with immediate access to more than 20,000 corporate training courses from the OpenSesame crowd-sourced online marketplace, where organizations can choose courses in categories from business and communication to compliance and information technology. Customers will be able to use OpenSesame’s pay-per-use model and begin using courses instantly, eliminating the time-consuming research, negotiation, and implementation process for purchasing elearning courses.

“NetDimensions clients are global enterprises who rely on us to help them keep their employees on the cutting edge,” said NetDimensions CMO Alex Poulos. “Connecting our NetDimensions Talent Suite to the OpenSesame catalog of courseware will give our clients an instant, flexible, and cost-effective way to access high-quality, off-the-shelf learning content.”

With this integration, NetDimensions users will find the training they need at the moment of need, accelerating learning and innovation in the enterprise.

“NetDimensions is a global leader in talent & learning management because they understand that today’s global enterprises must have the technology tools to respond instantly to changing business needs,” said OpenSesame CEO Don Spear. “Through our partnership, we’ll connect millions of professionals to thousands of courses in essential areas such as business acumen, customer service, and communication skills.”

About NetDimensions

Established in 1999, NetDimensions (AIM: NETD; OTCQX: NETDY) is a global provider of performance, knowledge and learning management systems. The NetDimensions Talent Suite enables companies, government agencies and other organizations to personalize learning, share knowledge, enhance performance, foster collaboration, and manage compliance programs for employees, customers, partners and suppliers.

Recognized as one of the talent management industry’s top-rated technology suppliers in overall customer satisfaction, NetDimensions has been chosen by multinational organizations worldwide including ING, Cathay Pacific, Chicago Police Department, Delphi Automotive, Progress Software, and Travelex. NetDimensions is ISO 9001 certified and NetDimensions hosted services are ISO 27001 certified.

For more information about NetDimensions, view the press release, visit www.NetDimensions.com or follow @netdimensions on Twitter. 

 

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eLearning Development 101: The Guide to eLearning Authoring Tools https://www.opensesame.com/site/blog/elearning-development-101-guide-elearning-authoring-tools/ https://www.opensesame.com/site/blog/elearning-development-101-guide-elearning-authoring-tools/#respond Mon, 08 Oct 2012 10:00:00 +0000 /site/?p=2317 You don’t have to be a software engineer to succeed as an elearning developer. eLearning authoring tools give anyone the ability to make high quality online courses. But with so many tools on the market, how do you know where to start? This is our guide to choosing the right authoring tool for you. Articulate... Read more »

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You don’t have to be a software engineer to succeed as an elearning developer. eLearning authoring tools give anyone the ability to make high quality online courses. But with so many tools on the market, how do you know where to start? This is our guide to choosing the right authoring tool for you.

Articulate Studio ‘09

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How to Take Courses on OpenSesame https://www.opensesame.com/site/blog/how-take-courses-opensesame/ https://www.opensesame.com/site/blog/how-take-courses-opensesame/#respond Fri, 05 Oct 2012 01:10:07 +0000 /site/?p=2318 OpenSesame is the world’s marketplace for buying and selling online training courses. Whether you’re looking for a course for yourself or for your entire team, OpenSesame offers more than 20,000 courses in topics from compliance and safety to information technology and soft skills. You can find the courses you need to learn new skills and... Read more »

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OpenSesame is the world’s marketplace for buying and selling online training courses. Whether you’re looking for a course for yourself or for your entire team, OpenSesame offers more than 20,000 courses in topics from compliance and safety to information technology and soft skills. You can find the courses you need to learn new skills and improve your hireability today.

While OpenSesame supports using courses in a learning management system or through email course delivery, if you’re an individual learner, we know you just want to get started taking your course today. Here’s how:

  1. Find the course(s) you want to take. There are two main ways to find the course you’re looking for. If you’d like to browse a wide selection of courses, click on the ‘Browse Courses’ button at the top of the page. You’ll be able to view a breakdown of our course catalog, organized by industry, safety regulation, compliance guidelines, skill set, software, and more. Click on any one of the subset categories to pull up a list of the specific courses you’re interested in.

    Alternatively, if you already know exactly what you want, you can enter a few keywords into the search box and retrieve a custom list. You can use the tools on the left sidebar to further refine your search: you can sort your results by price range, length of course, target audience, etc.
     

  2. Purchase the course. Once you’ve found the course you want, add it to your cart. To get just one copy, click the orange “Buy for Myself” button. When you’re ready to check out, you’ll be asked to register. Then you’ll securely enter your payment information to complete your purchase. 
     
  3. Take the course. When you’re ready to take your course, simply log in to your account with us. Hover your cursor over “My Account,” found in the top right corner of the page. Select “My Courses” from the drop-down menu. Click the “Take Course” button next to the course you want to work on. You’ll be able to take the whole course, including any interactive and quiz portions, right on OpenSesame.com.

In summary:

  • Create an account
  • Purchase a course for yourself
  • Go to my account>my courses>purchased courses
  • Click “take course” next to your course
  • View and interact with the course on OpenSesame

If you have more questions about taking courses on OpenSesame, drop us a line at info@opensesame.com. We’ll have you learning in no time!

 

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5 Major Trends in Corporate Training https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-train-online/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-train-online/#respond Wed, 03 Oct 2012 17:20:24 +0000 /site/?p=2319 The tense job market and rocky economy is driving rapid change in the corporate training sector. It’s not good enough to boost employee productivity – you have to develop satisfied employees to improve retention and keep your training investment in-house. Organizations are pushing hard to build these satisfied, productive and effective workforces, and that means... Read more »

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The tense job market and rocky economy is driving rapid change in the corporate training sector. It’s not good enough to boost employee productivity – you have to develop satisfied employees to improve retention and keep your training investment in-house.

Organizations are pushing hard to build these satisfied, productive and effective workforces, and that means leveraging every dollar they spend on training and development. The key challenge is finding cost-effective solutions to make learning more than an event, but instead an integral component of every aspect of job performance. As the sector evolves, five trends are influencing organizations’ growing focus on employee training and development:

  1. Growing training budgets. According to recent research, corporate training budgets will continue rising radically over the next few years to respond to increasingly competitive markets, pressure to do more with fewer employees and the need to retain skilled employees.
  2. Training departments are evolving. No longer is the learning & development department an isolated operation: L&D professionals are internal consultants who develop complex solutions for operational challenges.
  3. Focus on developing leaders. With increasing baby boomer retirement rates and competition for talent, companies are short on skilled managers. Effective leadership and management training enables companies to grow from within and, in turn, minimize turnover.
  4. HR is evolving. Today, human resources do more than hire and fire. They understand organizational capacity, identify weaknesses and develop strategies to improve. Corporate training is just one component of a strategic, supportive human resources program.
  5. eLearning grows as a portion of training spend. More than 30% of training hours in the U.S. are delivered in an elearning format. Training professionals are focusing on using technology to improve their elearning strategies and they’re increasingy including emerging technologies like simulations, social learning activities and mobile learning features in their training programs.

The future of training is digital and social – and OpenSesame is proud to offer the world’s largest catalog of off-the-shelf elearning courses to support any training program. 

About OpenSesame

OpenSesame makes buying and selling corporate elearning as easy as downloading a song from iTunes. The OpenSesame elearning marketplace enables you to shop from more than 20,000 elearning courses from more than 250 different sellers, all in one location.

OpenSesame makes it easy for elearning buyers to shop from thousands of courses on topics from compliance and safety to business skills and healthcare, with no long-term commitments or expensive contracts. Buy just the courses you need, in the quantity you need – and pay only for the courses you use. Shop for elearning courses on OpenSesame to:

  • Purchase only the elearning courses you need, with no long-term commitments or complicated contracts.
  • Take courses online, through email or in any learning management system.
  • Our patent-pending technology ensures we instantly connect course content securely to any LMS in minutes, instead of months.

For more information about OpenSesame, watch our video, check out our resource center or find us on Twitter.

Image Credit: woodleywonderworks on Flickr

 

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Course of the Week: AB 1825 California Sexual Harassment Prevention Training https://www.opensesame.com/site/blog/course-week-ab-1825-california-sexual-harassment-prevention-training/ https://www.opensesame.com/site/blog/course-week-ab-1825-california-sexual-harassment-prevention-training/#respond Wed, 03 Oct 2012 12:00:00 +0000 /site/?p=2320 Thousands of courses, instantly ™ Regulation Compliance Employee Development Business Growth   AB 1825: Harassment Training by Syntrio Sexual harassment training courses to comply with AB 1825 Required in CA for companies with 50+ employees Online course meets California state requirements Take training anytime and pick up where you left off As low as $10... Read more »

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OpenSesame.com

Thousands of courses, instantly ™

Regulation Compliance
Employee Development
Business Growth
 
OpenSesame Course of the Week
AB 1825: Harassment Training
by Syntrio

Sexual harassment training courses to comply with AB 1825

  • Required in CA for companies with 50+ employees
  • Online course meets California state requirements
  • Take training anytime and pick up where you left off

As low as $10

Top time management courses

Tackling Time Management
Manage Time Effectively
Personal Time Management
Tackling Time Management
Selling Decision Makers
Using Etiquette in Sales

Top customer service courses

 Telephone techniques
 Partner with Your Customers
Handling Consumer Complaints
Telephone Techniques
Partner With Your Customers
Handling Complaints
20293 Courses

Find Courses Fast

Preview courses and read reviews

Easy to Use

Online, by email or with any LMS

Available Instantly

Start taking courses immediately

No Strings Attached

No contracts
No commitments

 

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Wiley’s For Dummies eLearning Courses Now Available on OpenSesame https://www.opensesame.com/site/blog/wileys-dummies-elearning-courses-now-available-opensesame/ https://www.opensesame.com/site/blog/wileys-dummies-elearning-courses-now-available-opensesame/#respond Mon, 01 Oct 2012 14:22:41 +0000 /site/?p=2321 OpenSesame is excited to announce the addition of Wiley’s For Dummies series of online training courses to the elearning marketplace. Wiley’s best-selling “For Dummies” brand creates videos, books and eLearning courses to make any learner an expert in topics of personal and professional interest from Microsoft Office to digital photography. The instantly recognizable yellow-and-black branding... Read more »

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OpenSesame is excited to announce the addition of Wiley’s For Dummies series of online training courses to the elearning marketplace.

Wiley’s best-selling “For Dummies” brand creates videos, books and eLearning courses to make any learner an expert in topics of personal and professional interest from Microsoft Office to digital photography. The instantly recognizable yellow-and-black branding means the same thing to every viewer: Simple, step-by-step instruction to make any concept or skill easy to understand.

Since 1991, For Dummies books have helped make seemingly difficult topics easier by with Wiley’s characteristic simple, step-by-step approach. Readers have enjoyed the irreverent sense of humor, easy-to-understand writing style, and topic-accessibility that is the mainstay of the For Dummies series.

The OpenSesame catalog now features “For Dummies” learning courses on Microsoft Office, Windows 7, HTML5 and social media marketing. Additionally, the Windows 8 For Dummies eLearning course will be available with two options for users: a four-hour video training course available November 1st and an interactive course with hands-on practice labs and assessments available December 1st.

“For Dummies books, videos and courses are famous worldwide because they unlock complex concepts and make them accessible to everyone,” said OpenSesame Vice President for Business Development Tom Turnbull. “OpenSesame is thrilled to connect our customers to this common-sense, accessible approaching to learning to use technology.”

To add new technology skills to your toolbox, check out the full selection of Wiley For Dummies courses on OpenSesame, including: 

Questions? Interested in sampling a For Dummies course? Get in touch

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Hazard Containment and the Richmond Refinery Fire: Is Your Company Prepared for an Emergency? https://www.opensesame.com/site/blog/hazard-containment-and-richmond-refinery-fire-your-company-prepared-emergency/ https://www.opensesame.com/site/blog/hazard-containment-and-richmond-refinery-fire-your-company-prepared-emergency/#respond Mon, 01 Oct 2012 09:00:00 +0000 /site/?p=2322 It goes without saying that the combination of highly combustible chemicals and complicated maintenance upkeep makes oil refineries very dangerous work environments. If you take into consideration the high potential for leakage from piping, it is all the more clear that precautions must be made to deal with maintenance, repairing issues, and handling repercussions. While... Read more »

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It goes without saying that the combination of highly combustible chemicals and complicated maintenance upkeep makes oil refineries very dangerous work environments. If you take into consideration the high potential for leakage from piping, it is all the more clear that precautions must be made to deal with maintenance, repairing issues, and handling repercussions. While few leaks ever amount to the catastrophic proportions of Chevron’s recent refinery fire in Richmond, California on August 6th, a regulations, protocol, and procedures outlined by OSHA can prevent an emergency from escalating to something far worse. There’s a question that all industrial companies should be asking themselves in the wake of the Chevron incident:

Do our employees have the training they need to identify, handle, and prevent emergencies caused by inherent hazards in the workplace?

Hazardous chemicals and materials are a reality in many work environments. It is imperative that your employees are prepared to act in any environment and have the ability to communicate any hazard issues with their supervisors directly. Managers and supervisors need to clearly explain and note any inherent hazards an employee may encounter, and provide proper and accessible training to illustrate what is expected of employees in such emergencies.

Training employees doesn’t have to be challenging or tedious. The OpenSesame marketplace offers a wide selection of courses to teach your employees everything from OSHA’s HAZWOPER specifications to responding to an emergency. Here are some of your best options for getting started:

 

Course Seller Seat Time Cost Per Seat
Understanding Chemical Hazards MARCOM 45 min $24.95
The Emergency Response Plan MARCOM 45 min $24.95
Chemical Safety (HAZCOM) Syntrio 45 min $19.99
OSHA – Chemical Safety Vivid Learning Systems 20 min $12
Right-To-Know: Hazardous Material Handling for Industrial Facilities MARCOM 45 min $24.95
Workplace Safety: WHMIS Certification Online Learning Enterprises Inc. 45 min $19.95
Hazcom – It’s All About Safety Icon Training 12 min $15
OSHA’s HAZWOPER Standard: Emergency Response AK Learning 22 min $25

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Top 10 eLearning Tools (A Gen-Yer's Take) https://www.opensesame.com/site/blog/top-10-elearning-tools-gen-yers-take/ https://www.opensesame.com/site/blog/top-10-elearning-tools-gen-yers-take/#respond Fri, 28 Sep 2012 01:00:00 +0000 /site/?p=2323 Every year, Jane Hart compiles her Top 100 Tools for Learning. In the spirit of helping her build an extensive list informed by new ideas and approaches to existing technologies, I’ve compiled a list of online learning tools I use as a student and marketing intern with OpenSesame.   JSTOR – As a student, sources... Read more »

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Every year, Jane Hart compiles her Top 100 Tools for Learning. In the spirit of helping her build an extensive list informed by new ideas and approaches to existing technologies, I’ve compiled a list of online learning tools I use as a student and marketing intern with OpenSesame.
 

  1. JSTOR – As a student, sources that aren’t Wikipedia (darn it!) are critical to my academic success. With a free student account and a general idea of what I’m interested in learning about, JSTOR gives me access to peer-reviewed articles in the best academic journals in just seconds. With the added feature of emailing and exporting saved citations, JSTOR makes frantically creating a bibliography faster than you can say, “It’s 11:58 and this paper needs to be submitted to Dropbox by midnight! Let’s get this show on the road!”
  2. Twitter – Twitter ends up in most people’s lists, so I’m not going to go into much detail here. Smart people use Twitter. You transform Twitter into a learning tool by following smart people to see what they say and read what they think is important.
  3. Reddit – It’s the social news site that everyone loves to hate. However, if you’re willing to dig a little for subreddits on topics that interest you and don’t mind disregarding snide comments from the occasional troll, there is a lot you can learn from the Reddit community. I recommend getting started with /r/FoodForThought, /r/TrueReddit, /r/DepthHub, or /r/ExplainLikeI’mFive.
  4. Quora – I had only kind of been sold on Quora before I started working at OpenSesame. Kelly Meeker is a Quora superfan, and watching her use the site helped me develop a better understanding of how Quora functions as a learning tool. The questions asked on Quora are very rarely answerable with a simple yes or no. Instead, each inquiry is an invitation to the community to discuss and debate.
  5. Lang-8 – I’m a Chinese language major, and this site has been a godsend when it’s term paper time. On Lang-8 you can submit a piece of writing in the language you’re learning and have it critiqued by native speakers. Not only is this tool extremely handy for those of us who need to create a polished piece of writing in our second language, it’s also a good impetus for finishing essays early so you can sit back and let the helpful folks on Lang-8 edit your work.
  6. Google Docs – My friends are much better writers than I am. When I have a blog post, job application, or any piece of writing I want to be perfect, I use Google Docs to submit it to my friends for them to peer review. I can watch, humbled, as they descend on my first draft in real time, or review and resolve their comments if we can’t look at it together.
  7. Facebook – It seems like everyone is begrudgingly sticking Facebook on their top 10 learning tools list. While I do find myself sifting through a lot of unnecessary updates from friends and former classmates, I do respect Facebook as a medium for quickly disseminating information. Remember Kony 2012?
  8. Tumblr – Wait! Before you write Tumblr off as a vapid image aggregator rife with technicolor hair and animated gifs, know that the site is beginning to see increasing numbers of informational Tumblrs like It’s Okay to be Smart and Money Is Not Important. And by adding media heavyweights like NPR and The Atlantic to my feed, I’m slowly, slowly beginning to skew the ratio of cute kittens to hard-hitting political commentary in my brain’s favor.
  9. Blogs, blogs, blogs – When I open up Google Chrome with the intention of surfing the web, I immediately open 4 – 5 tabs: email, Facebook, Tumblr, and whichever blogs I’ve been thinking the most about lately. Some of my personal favorites include I Will Teach You to Be Rich, ProBlogger and Seth Godin’s blog.
  10. YouTube – Learning by observing is more interesting and engaging to me than learning by reading. Watching informational videos on YouTube allows me to absorb new information in an entertaining, bite-sized format.

What online tools do you use to foster learning? What websites or blogs are making you a smarter person? What innovative educational uses have you found for the tools I listed above? Let us know in the comments, or write your own list and share the link with us.

(Image Source: L. Marie)

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OpenSesame Senior VP Featured in Learning 2012 Podcast https://www.opensesame.com/site/blog/opensesame-senior-vp-featured-learning-2012-podcast/ https://www.opensesame.com/site/blog/opensesame-senior-vp-featured-learning-2012-podcast/#respond Thu, 27 Sep 2012 22:53:40 +0000 /site/?p=2324 OpenSesame Senior Vice President and General Manager Joshua Blank was recently featured on a podcast with Learning 2012’s Elliot Masie. In response to questions about shifts in the elearning industry and OpenSesame’s adjustment to accommodate these developments, Josh touched on the growth of online training needs, as well as the growing trend towards choosing ‘pay-per-use’... Read more »

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OpenSesame Senior Vice President and General Manager Joshua Blank was recently featured on a podcast with Learning 2012’s Elliot Masie. In response to questions about shifts in the elearning industry and OpenSesame’s adjustment to accommodate these developments, Josh touched on the growth of online training needs, as well as the growing trend towards choosing ‘pay-per-use’ models of choosing training over giant, expensive content libraries. For more on the growing accessibility of elearning, and how OpenSesame is poised to become the world’s leading marketplace of buying and selling elearning courses, listen to the full interview here.

OpenSesame is proud to be a co-sponsor of Elliot Masie’s Learning 2012 event. We’re excited to see Elliot and our other elearning colleagues there in October. Click here for more information about Learning 2012.

(Image source: SimonDeanMedia)

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Three Ways to Use Online Training from OpenSesame: Online, via CourseCloud™ or in Your LMS https://www.opensesame.com/site/blog/three-ways-use-online-training-opensesame-online-coursecloud-or-your-lms/ https://www.opensesame.com/site/blog/three-ways-use-online-training-opensesame-online-coursecloud-or-your-lms/#respond Thu, 27 Sep 2012 18:55:47 +0000 /site/?p=2325 OpenSesame is an online marketplace for training courses, with more than 20,000 courses from 250 different sellers. With OpenSesame, buyers can shop for courses from different sellers, preview courses, and read reviews before making a purchase. OpenSesame offers unprecendented flexibility in buying and using online training courses.  Buying Courses on OpenSesame There are two easy... Read more »

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OpenSesame is an online marketplace for training courses, with more than 20,000 courses from 250 different sellers. With OpenSesame, buyers can shop for courses from different sellers, preview courses, and read reviews before making a purchase. OpenSesame offers unprecendented flexibility in buying and using online training courses. 

Buying Courses on OpenSesame

There are two easy ways to purchase courses from OpenSesame:

  1. eCommerce: Shop our elearning marketplace and purchase licenses for only the courses you need. Buy all the seats you need to advantage of volume discounts. With our simple ecommerce marketplace, OpenSesame makes purchasing elearning courses as simple and familiar as shopping on Amazon.com.
  2. Pay-Per-Use: Share your training objectives and the OpenSesame content team will create a curriculum of training courses to meet your goals. Load course licenses into your LMS and connect your learners with a wide array of training content. OpenSesame will bill your company monthly for only the courses you actually use. Use OpenSesame’s Pay-Per-Use pricing to access offer training without an expensive, long-term contract.

How to Take and Share Courses

There are three ways you can use courses from OpenSesame:

  1. Online: No LMS? No problem. You can open and view purchased courses on the OpenSesame website.
  2. CourseCloud™Invite your employees to take purchased courses with a quick email. Track their progress and manage invitations in your OpenSesame dashboard.
  3. In your learning management system. OpenSesame has developed patent-pending technology that ensures that content will work in any LMS. Whether you already have an LMS or you need help setting one up, we can help you deliver and track training today.

All the courses you purchase from OpenSesame use the 12/12 license, which gives learners 12 months to start a course, and – once they’ve opened it – 12 months to finish. The license will run independently for each learner, giving you the flexibility to use licenses when you need them.

No Contracts, No Waste

OpenSesame just works. We have the courses you need to train your employees, with no minimum purchases, annual commitments or long-term contracts. Get started using OpenSesame to meet your training objectives instantly.

(Image Source: Hokkey’s Flickr)

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Course of the Week: Increase Productivity with Outlook 2010 https://www.opensesame.com/site/blog/course-week-increase-productivity-outlook-2010/ https://www.opensesame.com/site/blog/course-week-increase-productivity-outlook-2010/#respond Wed, 26 Sep 2012 23:02:37 +0000 /site/?p=2326 Thousands of courses, instantly ™ Regulation Compliance Employee Development Business Growth   The Effective Edge for Outlook 2010 by The E ffective Edge Increase productivity and save time using Outlook 2010 Optimize email, calendar and tasks with Outlook Keep track of long-term projects and everyday tasks Reduce time spent looking for information Starting at $37.25... Read more »

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OpenSesame.com

Thousands of courses, instantly ™

Regulation Compliance
Employee Development
Business Growth
 
OpenSesame Course of the Week
The Effective Edge for Outlook 2010
by The E ffective Edge

Increase productivity and save time using Outlook 2010

  • Optimize email, calendar and tasks with Outlook
  • Keep track of long-term projects and everyday tasks
  • Reduce time spent looking for information

Starting at $37.25

Top time management courses

Tackling Time Management
Manage Time Effectively
Personal Time Management
Tackling Time Management
Selling Decision Makers
Using Etiquette in Sales

Top customer service courses

 Telephone techniques
 Partner with Your Customers
Handling Consumer Complaints
Telephone Techniques
Partner With Your Customers
Handling Complaints
20293 Courses

Find Courses Fast

Preview courses and read reviews

Easy to Use

Online, by email or with any LMS

Available Instantly

Start taking courses immediately

No Strings Attached

No contracts
No commitments

 

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How OpenSesame Reduced Page Load Time By 75%, Increased Organic Visits by 30%, and Improved Conversion Rate by 20% in Just 9 Weeks https://www.opensesame.com/site/blog/how-opensesame-reduced-page-load-time-75-increased-organic-visits-30-and-improved-conversion/ https://www.opensesame.com/site/blog/how-opensesame-reduced-page-load-time-75-increased-organic-visits-30-and-improved-conversion/#respond Fri, 21 Sep 2012 09:15:00 +0000 /site/?p=2327 The First Step is Admitting You Have a Problem Here at OpenSesame we love data just as much as the next startup – probably even more. We have your run-of-the-mill analytics tools, marketing automation scripts, remarketing scripts, scripts to monitor our other scripts… You get the picture. At some point, our scripts got away from... Read more »

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The First Step is Admitting You Have a Problem

Here at OpenSesame we love data just as much as the next startup – probably even more. We have your run-of-the-mill analytics tools, marketing automation scripts, remarketing scripts, scripts to monitor our other scripts… You get the picture.

At some point, our scripts got away from us. In early May we took a close look at site performance and were horrified to discover our pages were taking up to 10 seconds to load. There is a delicate line every tech company walks between using scripts to collect necessary site date, and hoarding scripts, services and sharing buttons to the detriment of the very business metrics you’re trying to monitor. We had fallen flat on our faces on the wrong side of that line. Our ever-increasing addiction to data and metrics had negatively impacted something that mattered even more – a fast, responsive customer service experience.

Why A Slow Site Hurts Your Business

We realized the impact of our feature overdose in the most awkward way possible – during one of our regular user testing meetings. In session after session, one page or another would sit, endlessly loading. If you ever want to feel true frustration, watch a recording of a user on your site being subjected to dial-up load times and site responsiveness. Our testers were generally pretty polite as they sat waiting to make their next click, but we suspected the average user was probably less patient. We realized that we were putting sales on the line and alienating potential customers. Something needed to be done, and fast.

My preliminary research on improving site speed led me to read this excellent slideshare deck by Jonathon Colman. Inside I discovered just how important high-speed sites are. Consider the following:

  • Google uses speed to determine rankings for the top 1% of queries.
  • Customers expect your site to load in 2 seconds.
  • 40% of customers will abandon any site that takes longer than 3 seconds to load.
  • For every 1 second of load time, conversion drops by 7%.
  • For every 1 second of load time, user satisfaction drops by 16%.

So for those of you who had any doubt the answer is yes – having a slow site does hurt your business. With a new understanding of our big problem, and we set about attempting to fix it.

What We Did to Speed Up

Thankfully we found there was no shortage of low-hanging fruit for us to tackle. We started with…

Scripts, Scripts, Scripts

We systematically examined every piece of Javascript on the OpenSesame website. For each script, we decided whether we really needed the service it provided, and whether there were better ways to implement it. As much as asynchronous scripts are promised not to slow pages down, our testing showed very few page loads that weren’t slowed down by one script or another. It wasn’t the same one script every time. In fact, we had so many third party tools that a different one was the culprit behind each test.

Here are some some specific actions we took to weed out unnecessary scripts and help speed up the site:

  • We removed social sharing buttons from product pages. This step alone shaved an average of half a second off load time. (If this sounds like social media suicide, you might want to read more on why removing social sharing buttons is worthwhile.)
  • We picked just one analytics package to record site activity instead of loading three different tools with similar feature sets.
  • We changed an on-page Javascript implementation of KissMetrics to a server side PHP implementation.
  • We found an outdated synchronous script from a marketing automation provider that was consistently blocking the rest of the page load and removed it.
  • Over time we had built up old Website Optimizer test scripts, AdWords conversion tags, remarketing tags and other one-off tags. We cleaned those up.
  • We audited all of our own custom Javascript and found many scripts that were loading and interacting on pages where they didn’t need to.

Images and Sprites

We already had several sprites on OpenSesame, but after some investigation discovered they hadn’t been updated in awhile. Certain sprites had images in them that we didn’t use any more, but were still loading. Other sprites were loading on every page when they were only needed in certain specific instances. Cleaning up and optimizing our images into proper sprites both sped up browser processing and reduced page size.

Cache, Cache, Cache

We had been using a content delivery network, but we invested serious time in improving our integration.

First, we made the vast majority of the pages on the site cacheable by AJAXing in the user-specific data. Eventually we loaded the user-specific data in a script in the Head tag so that the user-specific request would begin sooner.

We increased the amount of time assets from our site were stored on the CDN and users’ browsers too. Previously our TTL for most assets was only 24 hours, but increasing that to a full 28 days meant returning visitors would see a big boost in performance. The downside of increasing TTLs is of course the risk that users will see a stale version of a page. To combat this we added a feature to flush content from the CDN as soon as it changed. We also made sure that the few images that we might need to update, like sprites, had low enough TTLs that the user would get the update in a reasonable amount of time.

Our CDN configuration includes a site shield which is a set of CDN proxy servers that the CDN edge servers around the world all point back to. By tracking flush requests and re-fetching pages that changed, we increased our cache hit rate while also making sure that users get the latest version of the pages.

Cleaning Up CSS and Javascript

As a young start-up, OpenSesame has made many design changes over the past few years. Some of these changes were sitewide while others applied to just one button. During each new iteration we accumulated bits of CSS that weren’t used any more, or used older, inefficient selectors. With modern browsers on fast computers this isn’t a big problem, but OpenSesame users (mainly in corporate environments) commonly browse the site with Internet Explorer 8, or – gasp! – IE 7. This, in conjunction with users’ older computers, mean clunky CSS is slows down page rendering – a seriously big problem. We updated our CSS to use clean selectors, and removed any lines we weren’t using. This resulted in 50% fewer lines of CSS for browsers to parse.

What Happened Next?

Phew, that was a lot of work. Did anything change? Yes! After making the changes described above, our average page load time in the US dropped to 2.5 second site-wide. That’s a 75% reduction in page load time across our entire site in just a matter of weeks. Certain high traffic pages, like our homepage and major product category pages, dropped all the way to sub one second average page load times.

Google Likes Speed

Let’s just jump straight to the data. Here are the charts from our Webmaster Tools account:


Both our pages crawled and KB downloaded per day increased about 300% from our normal range. Google only allots a certain amount of processing power per day, so if your server responds faster it can get way more done and get way more data from you every day. This means changes you make get into the index faster, and Googlebot can index deeper pages from your site.

Now you know what happened with Googlebot after we increased our speed, but how about the business-related, ‘real world’ results? Over the nine weeks of these site speed changes, OpenSesame’s organic traffic grew 30%. Other engagement metrics saw similarly impressive gains:

  • Bounce rate sitewide dropped 19%.
  • Pages/visit increased 18%.
  • Average visit duration increased an amazing 26%!

User experience had clearly improved along with Google bot. Faster site speed made them much more likely to continue perusing the site, prolonging their experience with OpenSesame.

Dolla Dolla Bills

A more engaged audience is certainly a welcome change, but we ultimately determined the success of this project based on its impact on conversion and sales. We compared the data from the before and after, and here’s what we found:

  • The raw number of transactions increased 30% from the previous period.
  • Conversion rate improved by more than 20%.

Here’s What We’re Doing Next

We aren’t satisfied with 2.5 seconds. Our goal was to hit an average page load time of less than 2 seconds in the United States. We have already accomplished the 20% of changes that got us 80% of the way, but now comes the really hard work. Here are some of the next items on our performance optimization checklist. We think that successfully completing these tasks will knock out another second of page load time:

  • Adding Parallel domains for static assets from a cookieless domain
  • Refactoring all CSS using Compass/SASS (This is a major project, but is something that is long overdue to really and truly optimize our CSS for peak site performance.)
  • Putting Javascript at the bottom of the document
  • Pushing rendered pages into the CDN instead of using the shield cache (This will ensure even higher cache hit rates.)

There you have it. Optimizing our page load time sitewide positively impacted all kinds of metrics. We definitely aren’t done, though, and will continue to pursue a faster, more responsive customer experience. I’m sure we haven’t thought of everything. Is there
something your company did to improve site performance that we missed? Let us know in the comments.

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Course of the Week: Develop Customer Loyalty https://www.opensesame.com/site/blog/course-week-develop-customer-loyalty/ https://www.opensesame.com/site/blog/course-week-develop-customer-loyalty/#respond Thu, 20 Sep 2012 19:25:06 +0000 /site/?p=2328 Thousands of courses, instantly ™ Regulation Compliance Employee Development Business Growth Developing Loyal Customer Relationships by Cegos Teach your employees to win repeat business Identify the keys to boosting customer loyalty Improve customer satisfaction by resolving complaints Turn consulting opportunities into sales Starting at $39.20 Top sales courses Sales Through Service Selling Decision Makers Using... Read more »

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OpenSesame.com

Thousands of courses, instantly
™

Regulation Compliance
Employee Development
Business Growth

Developing Loyal Customer Relationships

by
Cegos

Teach your employees to win repeat business

  • Identify the keys to boosting customer loyalty
  • Improve customer satisfaction by resolving complaints
  • Turn consulting opportunities into sales

Starting at $39.20

Top sales courses

Sales Through Service
Selling Decision Makers
Using Etiquette in Sales

Top customer service courses

Telephone Techniques
Partner With Your Customers
Handling Complaints
20281 Courses

Find Courses Fast

Preview courses and read reviews

Easy to Use

Online, by email or with any LMS

Available Instantly

Start taking courses immediately

No Strings Attached


No contracts

No commitments

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Putting Facebook to Work For Your Business https://www.opensesame.com/site/blog/putting-facebook-work-your-business/ https://www.opensesame.com/site/blog/putting-facebook-work-your-business/#respond Mon, 17 Sep 2012 19:18:26 +0000 /site/?p=2329 Assuming you’re one of 995 million people in the world who has a Facebook account, you’ve probably already discovered just how captivating and useful the social networking platform can be. What you may not know is how Facebook – when used effectively – can be used to grow and improve your business. From expanding your... Read more »

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Assuming you’re one of 995 million people in the world who has a Facebook account, you’ve probably already discovered just how captivating and useful the social networking platform can be. What you may not know is how Facebook – when used effectively – can be used to grow and improve your business. From expanding your company by hiring new candidates to increasing brand awareness through social sharing, Facebook is an invaluable marketing tool in the digital age. But how do you use Facebook to its full business potential? You may know how to use Facebook for your personal life, but using the social network for business requires an understanding of the specific marketing opportunities found therein beyond merely setting up a page for your company. Here are four aspects to take into account as you move your business to Facebook.

  • Safety and Security: First and foremost, for every opportunity the internet presents, there is an inherent danger attached. Just as Facebook can build your brand online, it can destroy it. Poor discretion on what gets published to your company page and how your company presents itself online can damage your brand, especially when Facebook puts you under the eyes of millions of consumers everyday. This course provides a jumpstart on how to use Facebook appropriately, so you can get to down to business: Appropriate Use of Facebook.
     
  • Recruiting: Finding new candidates for a job is easy and cost-effective when you use Facebook. You can search for potential candidates through the directory and post job listings on the Facebook Marketplace, reaching millions of talented individuals. You can even pay to post job ads, segmented by target demographics and relevant industries or interests. These courses provide a great intro into what Facebook can offer for your recruitment strategies:

  • Branding and Marketing: With hundreds of millions of Facebook users online at any hour of the day, marketing and advertising through Facebook is increasingly lucrative. Getting people to “Like” your company page, stimulating dialogue with customers on your feed, and sharing your monthly newsletter are great ways to make your brand accessible. Facebook analytics make it easy to track who likes your page so you can see what type of audience you are attracting and tailor your content accordingly. Additionally, Facebook makes it simple to start crafting your own ads. You can post an ad in just a few minutes. Facebook ad tools include great features to segment your target demographics and reach. However, before you go posting ads it’s also important to understand what factors go into social media marketing and what strategies rope consumers in rather than just annoy them. Use these courses to get a handle on social media marketing through Facebook:
  • Business Apps: Facebook provides a wealth of great apps to utilize for your business. The trick is understanding which ones work best to accomplish your social media objectives. With the ability for slideshare, free conference calling, group collaboration, content development tools, and direct LinkedIn connection tools to name a few, Facebook apps can be a great option for small companies seeking simple and compact enterprise application solutions. This course is a great resource for learning to integrate your business through Facebook and exploring the available applications:

Setting up a Facebook account for your company is a free and easy way to get your business integrated into the vast social media circles of the digital age. Whether you are small company looking for local job recruits and simple advertising options, or a large enterprise looking to increase brand awareness and accessibility, Facebook is an invaluable asset to expand and nurture your business, so long as you use it right.

(Image source: Goiaba Flickr)

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3 Important Factors for Marketing Your Content Online https://www.opensesame.com/site/blog/3-important-factors-marketing-your-content-online/ https://www.opensesame.com/site/blog/3-important-factors-marketing-your-content-online/#respond Wed, 12 Sep 2012 17:17:34 +0000 /site/?p=2330 Online content marketing is imperative to establishing a brand or company as a leader in their industry. But how exactly does one go about doing it in the most effective way? The answer lies in a two-pronged approach: developing content that caters to your customers’ needs coupled with leveraging search engines and interrelated marketing strategies... Read more »

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Online content marketing is imperative to establishing a brand or company as a leader in their industry. But how exactly does one go about doing it in the most effective way? The answer lies in a two-pronged approach: developing content that caters to your customers’ needs coupled with leveraging search engines and interrelated marketing strategies to drive traffic to your site or blog. The OpenSesame marketplace offers an array of elearning courses to get your organization thinking mindfully about your online content marketing, and teach you to carve a unique place for your organization online. Here are 3 key factors you need to understand before building your content marketing initiative.

  • Content: Content is your information, knowledge, expertise, and value packaged into an appropriate online format. For many businesses, content takes the shape of blog posts, white paper resources, e-books and slideshares. What format you choose comes down to whatever attracts the type of viewers you are looking for. Try these courses for tips on how to develop unique, rich written content:

  • Strategy: How are you going to generate attention for your content? How are you going to get your content out there? These seemingly simple tasks take a great deal of strategizing. The key is a combination of making your content attractive, and initiating effective outreach to promote your content in the appropriate niche. Effective blog outreach, search engine marketing (SEM), and leveraging social media sites are all key factors. Here are some courses and resources to get you thinking about strategy for your content:
  • Audience: In order to market your content successfully, you have to understand your audience: what they want, why they want it, and how to speak to them in a way that conveys the value of your content. It is important to identify what needs for content exist and how your expertise can meet those needs. For example, if consumers and individuals are increasingly demanding resources about IT certification, a strong content piece might be structured to outline and simplify the topic. You can strategically provide relevant links to your product and then submit the piece to a top tech blog. Here are some courses on how to identify a target audience and generate quality content that satisfies a need:

In short, content marketing all comes back to the information and ideas your business has to offer. Your content should be valuable to your potential customers, while inspiring them to purchase your product or services. Your content marketing strategy should support your content by generating buzz and exposure for what you’ve produced. Content marketing centers around delivering value to a target audience, so both the content itself and the marketing strategy should focus on their needs and desires. By successfully understanding these three elements of content marketing, you can create successful online marketing campaigns that increase brand awareness and sales.

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Building Effective Teams https://www.opensesame.com/site/blog/building-effective-teams/ https://www.opensesame.com/site/blog/building-effective-teams/#respond Mon, 10 Sep 2012 20:28:59 +0000 /site/?p=2331 Being a leader does not mean doing everything yourself. Effective leaders understand that delegating tasks can make them more effective. Sometimes tasks can be delegated to an individual, but other projects require the attention of a team. Team building skills are a critical facet of leadership. When teammates collaborate effectively, they can tackle seemingly insurmountable... Read more »

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Being a leader does not mean doing everything yourself. Effective leaders understand that delegating tasks can make them more effective. Sometimes tasks can be delegated to an individual, but other projects require the attention of a team. Team building skills are a critical facet of leadership. When teammates collaborate effectively, they can tackle seemingly insurmountable problems with ease. But when team members have clashing ideas, attitudes, or motivations, their team leader may wish she had just completed the project herself.

The OpenSesame course catalogue has 100+ team building courses to choose from, all with their own angles and instructional styles. Below, we’ve distilled the core teachings of our courses into 5 key tips to get you started building productive and happy ‘dream teams’.

Focus on Inspiring Trust. It’s important to create a rules, policies and standards with your team that are ethical. However, this cannot be an empty gesture on the part of the team leader. It is your responsibility to inspire trust amongst your team members by demonstrating that you are a trustworthy colleague. Do this by delivering on your promises everyday – as a manager, an employee, etc.

State Expectations Clearly. As the executive leader of the team it is your responsibility to clearly communicate team expectations. This includes identifying team goals, agreeing on reasonable deadlines for tasks, and discussing team progress and challenges during weekly check-ins. No team can function effectively without direction, so providing clear guidance is a must for building effective teams.

Acknowledge Wins and Successes. When the team accomplishes a challenging task, or becomes noticeably more productive, it is important that you recognize their achievements. Express your acknowledgement enthusiastically and give credit to the whole group. Singling out a single team member in a group setting may seem like a good thing to do, but this may make the rest of the team may feel resentful and underappreciated. Try to keep the target of praise general, while pointing out specific accomplishments that you appreciate.

Promote the Value of Team Cohesiveness. Think strategically about the personality types you’re bringing together to work as a team. Attempt to balance individual traits to create an optimal blend of introverts and extroverts, big picture and detail oriented thinkers, etc. Doing so will help you build a team where everyone plays a valuable role in progressing team goals.

Motivate and Inspire Team Members. Even the best teams feel run down sometimes. Help your team work through a difficult problem or an internal conflict by testing ways to inspire and motivate them. Share a motivational video, bring their attention to positive team metrics, or simply take them out for a nice lunch once and awhile. When you inspire the team through motivating them to stay productive, have fun and bond with one another, the team will work more effectively.

Once you understand these strategies and how to apply them to building effective teams, you will be able to apply them to everyday team encounters – whether you’re the head of your soccer team or CEO of your own company. Our favorite team building courses from the OpenSesame marketplace include Continuously Improving Team Processes, Acting Effectively On A Team, Designing and Managing Effective Teams. Click here to view our full catalogue listing for Team Building.

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Web Design: 7 Courses and Tutorials to Get You Started https://www.opensesame.com/site/blog/web-design-7-courses-and-tutorials-get-you-started/ https://www.opensesame.com/site/blog/web-design-7-courses-and-tutorials-get-you-started/#respond Thu, 06 Sep 2012 17:35:27 +0000 /site/?p=2332 It’s not hard to get into web design. Really, it isn’t. With a little tact, persistence, and the right learning materials you can be creating professional-looking websites of your own. HTML (HyperText Markup Language) and CSS (Cascading Style Sheets) are the fundamental building blocks of every website online. At first, these programming languages may look... Read more »

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It’s not hard to get into web design. Really, it isn’t. With a little tact, persistence, and the right learning materials you can be creating professional-looking websites of your own. HTML (HyperText Markup Language) and CSS (Cascading Style Sheets) are the fundamental building blocks of every website online. At first, these programming languages may look like a confusing mess of letters, numbers and symbols, but it is actually quite simple to get a basic grasp of how they work. Plus, if you ever want to get into web development, whether it is blogging on a WordPress site or designing  professional web pages of your own, a basic understanding of HTML and CSS can give you a leg up on the competition. HTML and CSS programming are valuable skills to add to your repertoire, especially as more and more companies and resources become fully integrated on the internet.

Learning code won’t take you a lifetime. OpenSesame provides a wealth of resources to get you started. There are beginner courses to learn the current industry standard HTML 4 language, the stricter XHTML language, CSS, and even the new HTML 5 standard that is set to be released in 2014. Here’s how to get started:

Aside from the “building block” markup languages, you have the option of utilizing one of many intuitive web design software programs. One of the most powerful and popular program is Adobe DreamWeaver. DreamWeaver is an intuitive and easy-to-use web design program that writes and renders HTML code for you that is optimized and easy to understand. There have been a lot of versions of DreamWeaver released over the years but it doesn’t have to be confusing to tell them apart. Conveniently, most features throughout the versions are the same. The main differences between the programs boil down to slightly different interfaces and a few commands and tools being found under different menu items. Here are some great introductory courses to get yourself started:
 

With all these resources at your fingertips you can gain invaluable insights and experience into web design. I recommend starting out with a basic overview course on HTML and CSS. This will allow you to get your feet wet with some contextual knowledge before moving on to more complex publishing and design coding, or utilizing a software development program such as DreamWeaver.

How did you get started web programming? Let us know in the comments. 

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5 eLearning Courses to Get You Started with eLearning https://www.opensesame.com/site/blog/5-elearning-courses-get-you-started-elearning/ https://www.opensesame.com/site/blog/5-elearning-courses-get-you-started-elearning/#respond Tue, 04 Sep 2012 17:52:42 +0000 /site/?p=2333 You’re excited about creating your first elearning course. You have expertise in a useful topic and you want to share your insights. Excited to get started, you log on to check out various elearning blogs, message boards and social media groups. After just half an hour, your head is spinning. LMS, MOOC, SCORM… Gamification, authoring... Read more »

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You’re excited about creating your first elearning course. You have expertise in a useful topic and you want to share your insights. Excited to get started, you log on to check out various elearning blogs, message boards and social media groups. After just half an hour, your head is spinning. LMS, MOOC, SCORM… Gamification, authoring tools, summative evaluation… Suddenly, the technical details, diverging opinions, and semantics of the elearning world are standing in the way of you and your big ideas.

Take a deep breath. We have the tools you need. Listed below are four courses that work together as an elearning “starter kit”. Taking all or any one of these courses will give you a strong foundation for creating elearning content of your own.

Essential Principles for eLearning

This course from Halcyon Education Technology offers an excellent introduction to all things elearning. By the end of this course, you’ll have the vocabulary and technical know-how to confidently navigate the elearning waters.

Length: 4 hours
Price: $195.00

508 Compliance for eLearning

This course from Halcyon Education Technology equips you with the knowledge of how to make your elearning courses accessible to differently abled learners. You’ll learn what Section 508 is, and when it’s necessary to make your elearning courses compliant.

Length: 4 hours
Price: $195.00

Articulate eLearning Series

If you’ve decided to use Articulate to create your elearning courses, Stone River eLearning has a full series of 6 courses about the popular authoring tool. These courses cover topics from narration to animation to publishing your first elearning course.

Length: 16 – 54 minutes
Price: $10.00 each

SCORM Series

If you’re interested in exploring the more technical side of elearning, JCA Solutions has a set of in depth SCORM-related courses. From metadata to sequencing, content objects to data transfer methods, this series has everything you need to become a Sharable Content Object Reference Model expert.

Length: 40 minutes – 2 hours and 20 minutes
Price: $75 – $100

Teach Almost Anyone Almost Anything

This course is designed for individuals who are not experienced at writing courses, but find they need to do so. It’s a great primer for those interested in learning about how to teach. You’ll learn the basics of the instrutional design discipline in very simple and clear terms, using real-world examples. Resources are suggested for future reference.

Length: 45 minutes
Price: $19.99

Seasoned elearning professionals: what resources did you use to help you develop your skills? Let us know in the comments.

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5 Rules for Simple OSHA Ladder Safety https://www.opensesame.com/site/blog/5-rules-simple-osha-ladder-safety/ https://www.opensesame.com/site/blog/5-rules-simple-osha-ladder-safety/#respond Fri, 31 Aug 2012 16:34:21 +0000 /site/?p=2334 In November 2018 OSHA will implement new standards for fixed ladders. See OpenSesame’s updated guide, “Six Guidelines for OSHA ladder safety 2018” for a summary of new ladder safety standards.   Ladders, when used effectively, make large-scale jobs easier. Anyone in construction understands the advantages of this tool. Workers gain access to hard to reach... Read more »

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In November 2018 OSHA will implement new standards for fixed ladders. See OpenSesame’s updated guide, “Six Guidelines for OSHA ladder safety 2018” for a summary of new ladder safety standards.

 

Ladders, when used effectively, make large-scale jobs easier. Anyone in construction understands the advantages of this tool. Workers gain access to hard to reach spots with light and portable equipment. Set up and take down is quick and easy. But when used carelessly, the aforementioned benefits are overshadowed by the potential hazards.

The Occupational Safety and Health Administration (OSHA) provides guidelines for ladder use. We’ve distilled their rules into their simplest parts: a list of 15 OSHA safety rules and considerations that will help you begin to understand the tedious OSHA guidelines, so that you can minimize the risk of an expensive incident.

Rule 1: Use common sense. Many of the OSHA Ladder Safety Requirements are ones that are necessary to list, but only because people on the site – because they’re hot and tired and think they can manage – will disregard their common sense to get things done.

Examples of common sense standards from OSHA Ladder Requirements:

  • 1926.1053(b)(13) – The top or top step of a stepladder shall not be used as a step.

  • 1926.1053(b)(4) – Ladders shall be used only for the purpose for which they were designed.

  • 1926.1053(b)(16 – 17) – Portable/fixed ladders with structural defects shall either be immediately marked in a manner that readily identifies them as defective, or be tagged with “Do Not Use” or similar language. Defective portable/fixed ladders shall be withdrawn from service until repaired.

Rule 2: Take care of your equipment. This means frequently checking to make sure that your ladder and ladder add-ons are clean, sturdy, and functioning properly.

Example of equipment care standards from OSHA Ladder Safety Regulations:

  • 1926.1053(b)(2) – Ladders shall be maintained free of oil, grease, and other slipping hazards.

  • 1926.1053(b)(15) – Ladders shall be inspected by a competent person for visible defects on a periodic basis and after any situation that could affect their safe use.

  • 1926.1053(b)(18) – Ladder repairs shall restore the ladder to a condition meeting its original design criteria before the ladder is returned to use.

Rule 3: Understand the limits of the equipment. Ladders are useful tools, certainly, but they’re simple tools with limitations. Knowing where your ladder is strong, where it is weak, and how much weight it can handle goes a long way towards preventing an accident.

Examples of understanding equipment limits from OSHA Ladder Regulations:

  • 1926.1053(b)(3) – Ladders must not be loaded beyond the maximum intended load for which they were built, nor beyond their manufacturer’s rated capacity.

  • 1926.1053(b)(13) – The top or top step of a stepladder shall not be used as a step.

  • 1926.1053(a)(7) – Do not tie or fasten together ladders to create longer sections unless the ladders are specifically designed for such use.

  • 1926.1053(b)(6) – Ladders shall be used only on stable and level surfaces unless they are secured to prevent accidental displacement.

  • 1926.1053(b)(11) – Ladders shall not be moved, shifted, or extended while occupied.

Rule 4: Understand the limits of your employees. Don’t let someone’s bad habits cost you. Make sure your employees understand what constitutes risky, unsafe practices, and do your best to eliminate these behaviors.

  • 1926.1053(b)(20) – When ascending or descending a ladder, the user shall face the ladder.

  • 1926.1053(b)(21) – Each employee shall use at least one hand to grasp the ladder when progressing up and/or down the ladder.

  • 1926.1053(b)(22) – An employee shall not carry any object or load that could cause the employee to lose balance and fall.

Rule 5: Know the numbers. Angles, measurements and weight limits are extremely important when it comes to ladders. Setting up a ladder too close to a building or failing to note the minimum clear distance between side rungs can be a costly mistake to make. Taking the time to understand these figures before using a ladder in your project will save you the time spent on damage control down the line.

Examples of important calculations from OSHA Ladder Standards:

  • 1926.1053(b)(1) – When portable ladders are used for access to an upper landing surface, the ladder side rails shall extend at least 3 feet (.9 m) above the upper landing surface to which the ladder is used to gain access; or, when such an extension is not possible because of the ladder’s length, then the ladder shall be secured at its top to a rigid support that will not deflect, and a grasping device, such as a grab rail, shall be provided to assist employees in mounting and dismounting the ladder. In no case shall the extension be such that ladder deflection under a load would, by itself, cause the ladder to slip off its support.

  • 1926.1053(b)(5)(iii) – Fixed ladders shall be used at a pitch no greater than 90 degrees from the horizontal, as measured to the back side of the ladder.

  • 1926.1053(a)(1) – Ladders must be able to support the following weights without failure:

Ladder Type Non-Self-Supporting Portable Ladders Self-Supporting Portable Ladders: Extra Heavy Duty Type 1A Plastic or Metal Ladders Fixed Ladders
Weight 4 times the maximum intended load 4 times the maximum intended load 3.3 times the maximum intended load Every rung must be capable of supporting a concentrated load of 250 pounds at the center of the rung. Any two rungs must be capable of supporting 2 loads of 250 pounds simultaneously plus anticipated loads caused by ice buildup, winds, rigging, and impact loads resulting from the use of ladder safety devices.
  • 1926.1053(a)(3)(i – iii) – Rungs, cleats and steps must be spaced between 10 inches (25cm) and 14 inches (36cm) apart, measured from the center lines. Exceptions to the rule (all measurements from center lines):
Ladder Type Step Stools Base of Extension Trestle Ladders Extension Section of Trestle Ladders
Minimum Spacing 8in (20cm) 8in (20cm) 6in (15cm)
Maximum Spacing 12in (31cm) 18in (31cm) 12in (31cm)
  • 1926.1053(a)(4)(i – ii) –  Minimum clear distance between side rails for different ladder types:
Ladder Type Individual-Rung/Step Ladders Fixed Ladders Portable Ladders
Minimum Clear Distance 16in (41cm) 16in (41cm) 11.5in (29cm)
  • 1926.1053(a)(13 – 15) – The minimum perpendicular clearance between the centerline of rungs and an obstruction:
Ladder Type Fixed Ladder (obstruction behind ladder) Elevator Pit Ladder Fixed Ladder Rungs (obstruction on climbing side)
Minimum Perpendicular Clearance 7in (18cm) 4.5in (11cm) 30in (76cm)

If unavoidable obstructions are encountered, the minimum perpendicular clearance may be reduced to 24 inches (61 cm), provided that a deflection device is installed to guide employees around the obstruction

  • 1926.1053(a)(16) – Through fixed ladders at their point of access/egress shall have a step-across distance of not less than 7 inches (18 cm) nor more than 12 inches (30 cm) as measured from the centerline of the steps or rungs to the nearest edge of the landing area. If the normal step-across distance exceeds 12 inches (30 cm), a landing platform shall be provided to reduce the distance to the specified limit.

With OpenSesame’s collection of Ladder Safety Courses, you can easily deploy safety training to ensure your employees know how to work safely with ladders. For the full list of the official OSHA ladder safety regulations, visit the Standard 1926.1053 site site.

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Course of the Week: Build Engagement https://www.opensesame.com/site/blog/course-week-build-engagement/ https://www.opensesame.com/site/blog/course-week-build-engagement/#respond Wed, 29 Aug 2012 17:39:38 +0000 /site/?p=2335 Thousands of courses, instantly ™ Regulation Compliance Employee Development Business Growth   Build Engagement by Vado Increase employee engagement Help them understand business goals Improve satisfaction Increase productivity As low as $4.95 Top Business Courses Sexual Harassment Mastering Management Presentation Skills Top Leadership Courses Leadership Challenge Effective Leadership Leadership Development Courses Business Skills Compliance Safety... Read more »

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OpenSesame.com

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OpenSesame Course of the Week
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  • Help them understand business goals
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Creating Collaborative Spaces https://www.opensesame.com/site/blog/creating-collaborative-spaces/ https://www.opensesame.com/site/blog/creating-collaborative-spaces/#respond Mon, 27 Aug 2012 17:45:19 +0000 /site/?p=2336 OpenSesame was born in a kitchen. In a small, dark room with a sink, an empty hole where an oven used to be and tile floors, our first days were packed with hard work but lacked glamor. After we launched our elearning marketplace, we soon moved into a space the size of a large SUV... Read more »

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OpenSesame was born in a kitchen. In a small, dark room with a sink, an empty hole where an oven used to be and tile floors, our first days were packed with hard work but lacked glamor. After we launched our elearning marketplace, we soon moved into a space the size of a large SUV – where we packed in about 10 people, countless computers, jungles of cords and several whiteboards. The office worked for us, but it wasn’t anything special.

This summer, when we hired 27 interns to help us achieve our summer sprint goals, we knew we needed to change. We wanted more than just a bigger room – we wanted a space that reflected our values as a company: Collaboration, quality and service. We needed an open, attractive space that enabled all of our employees to do their best work. 

Ten years ago, Phillip Greenspun, a founding engineer at ArsDigita, wrote a treatise about hiring and supporting great software engineers. He recommends trying to make the office even nicer than employees’ homes, to encourage working long hours. While we value quality of work over quantity of work, we took Greenspun’s advice to create a welcoming, attractive space to heart. Greenspun recommends focusing on 5 dimensions to create an inviting office: 

  • Social – Despite criticisms from well-known names in tech, we believe that open offices promote team cohesiveness, enable collaboration and allow conversations among workmates – well worth the occasional interruption. We balanced our desire for interaction and productivity by dividing our office into sections, for individual work and group work. There’s no assigned seating, so the social dynamic of the office is always shifting as employees and interns move around working on different projects.
     
  • Aesthetic – When you enter the OpenSesame office, it feels like a treehouse. Floor-to-ceiling windows line the far walls, the ceilings are high, and the orange and white color scheme is bright and cheery. Our office is an Ikea-lover’s dream. We purchased the majority of our office furniture from the Scandinavian style furniture store in our OpenSesame colors – orange and white. Besides making it easy to purchase in bulk, we were able to keep our budget reasonable. Because most employees don’t have a designated desk, everyone receives a cubby to store their personal belongings.
     
  • Entertainment – A start-up isn’t a start-up until there’s an Xbox. OpenSesame is no exception. We also have converted our old office into a space for playing ping-pong games. We’ve found ping-pong to be an excellent way for interns and full time employees to let off steam, get to know each other and foster healthy competition. Ping-pong stats have even made it onto our official metrics dashboards.
     
  • Attractive – In Greenspun’s post, he says, “A worthwhile goal is to have at least one thing that is extremely attractive about the physical environment for any particular prospective software engineer.” While we’re not yet in any position to have a koi pond and a climbing wall and pinball machines – we listen to employee suggestions, work together to make improvements and value each person’s comfort.

In future posts, we’ll outline how we designed the space to foster our agile development model and use metrics dashboards throughout the office to connect employees to real-time data about work and results.

What tips to do you have about creating workspaces to optimize productivity and creativity? Let us kow in the comments.

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Top 8 eLearning Localization Resources https://www.opensesame.com/site/blog/top-8-elearning-localization-resources/ https://www.opensesame.com/site/blog/top-8-elearning-localization-resources/#respond Fri, 24 Aug 2012 17:27:38 +0000 /site/?p=2337 Localizing your training is a daunting multistep process. It forces companies to take into account linguistic and cultural factors that they would otherwise take for granted. For example, say you want to use an image indicating positive affirmation in your elearning course about effectively giving feedback. For viewers in the Americas, even those originally from... Read more »

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Localizing your training is a daunting multistep process. It forces companies to take into account linguistic and cultural factors that they would otherwise take for granted.

For example, say you want to use an image indicating positive affirmation in your elearning course about effectively giving feedback. For viewers in the Americas, even those originally from other countries, the image we take for granted as ‘the archetypical symbol of positive affirmation’ is the ‘thumbs up’ gesture, pictured here. That’s what someone does to nonverbally communicate to a coworker that they’re doing something well, right?

Now, if you’re attempting to localize that training module for a Middle Eastern or South American audience, you may overlook that visual indicator. And accidentally give your audience the wrong, excessively crude, not work appropriate message.

With all of the things to consider when localizing your training – whether online or in person – it can be a bit overwhelming to know where to start. Therefore, we created a list of our favorite localization resources; companies, blog posts, and white papers that will provide food for thought or help in your quest for culturally sensitive, effective training abroad.
 

  • Translations.com’s services – This company is extremely knowledgeable about the importance of translation in the larger scheme of localization. Their expertise spans a number of sectors in addition to e-learning, including retail/e-commerce, legal, advertising, life sciences, and manufacturing translation. They have offices all over the world, including a local Portland branch.
     
  • Knowledge Platform’s “Localizing E-Learning” Whitepaper – This whitepaper takes readers through an overview of the localization process including the components of localization, the difference between internationalization and localization, and the impact internationalization has on localization.
     
  • CommLab India’s “Translating and Localization” SlideShare – This SlideShare is a good starting point for those interested in translating and localization. The format lends itself to a ‘just the facts’ briefing on best practices, commonly made errors and things to consider as you go about localizing your training.
     
  • Acclaro’s Top 10 Tips for Training and eLearning Translation post – In situations where you really just need translation services, this top 10 list provides actionable tips for both creating content that is easily translatable, and then translating that content into a fluid, understandable 2nd or 3rd language.
     
  • TrainingMag’s Internationalizing and Localizing Training Materials article – This article explores how understanding internationalizing and localizing as part of the same process – rather than as separate considerations – is beneficial to elearning authors and learners alike. Reading this article will help you synergistically blend concepts from the above articles to create superior content for a global marketplace.
     
  • Telecentre Library’s How to Adopt/Localize Training report – With a focus on academic elearning, this report delves into the details of localization in an easy-to-read outline format full of questions for consideration, and instruction.
     
  • Wordbank’s eLearning, Transcreation and Internationalization article – This article introduces a new concept to the mix, transcreation. For the more tech-savvy elearning authors, Wordbank’s look at how XML, HTML5, and Flash can help ease some of the localization pain points.
     
  • viaLanguage’s 10 Localization Tips for eLearning slideshow – For just 10 tips, this slideshow is packed with useful information on localizing elearning. Each of the tips listed hinges on their initial ‘goes-without-saying-but-we’ll-say-it-anyway’ tip: take the time to do localization correctly.

Do you have localization tips and tricks that our list doesn’t cover? What’s the best localization advice you’ve ever received? Let us know in the comments.

 

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Using eLearning to Amplify Talent Development with Who, What & How https://www.opensesame.com/site/blog/using-elearning-amplify-talent-development-who-what-how/ https://www.opensesame.com/site/blog/using-elearning-amplify-talent-development-who-what-how/#respond Thu, 23 Aug 2012 17:28:24 +0000 /site/?p=2338 Some organizations struggle with talent development. They find it difficult to balance “what’s good for the organization” and “what will engage the employee”. Organizations need certain skills to execute their strategies, and satisfied employees are a prerequisite to successful organizations. In talent development, you can’t separate the what, how, or the who. The skills are important for the company.... Read more »

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Some organizations struggle with talent development. They find it difficult to balance “what’s good for the organization” and “what will engage the employee”. Organizations need certain skills to execute their strategies, and satisfied employees are a prerequisite to successful organizations.

In talent development, you can’t separate the what, how, or the who. The skills are important for the company. The delivery method is important for the company and the learner. The learner must be as invested in their time and efforts as their company is in them.
 
5 Effective Ways Employers Can Approach Talent Development
 
  1. Blend carefully. Using face-to-face programs can be good for employee engagement, but it’s easy to extend, enhance or embed your online components. There’s no need to replace all of your face to face training experiences with online ones. One way to balance in-person and elearning training is to use blended coaching techniques. Provide some online content that is self-directed, then have a coach observe the ‘real life’ application of the lesson objectives to provide feedback. Or develop some really interesting elearning scenarios to explore/share.
     
  2. Use technology to develop relationships, not just exchange content. Rather than focusing on the online world simply as a platform for distributing courses and content, think about the ways you can use it to connect people, inside your organization and beyond.

    An organization I work with is using online platforms to increase employees’ understanding of the cultures around the world. Each region develops a “what it’s like here” elearning course that they share with their peers. This helps each employee understand more about their global co-workers and breaks down some of the barriers around language and culture.

    Open your eyes to the ways you can leverage tech tools to build connections.
     

  3. Outline the focus of development and give employees a range of ways to learn those skills. This may really appeal to self-motivated employees (but be careful – it may also create stress for some employees who would prefer a more directed option). Perhaps it’s an organization-wide initiative to improve a broad skill set or an individualized program for heightening potential. Either way, you can let go of the prescriptive nature of many organizational programs and let employees decide how they want to learn/develop.
     
  4. Ask employees how they’d prefer to learn, and allow them to act on their suggestions. This indicates a real partnership. Some may choose to use social media for their learning, others may want to develop a coffee/chat group with peers. Still others may make their own blend. Give them control and keep the lines of communication open.
     
  5. Task employees with a project of designing, developing or managing a talent development program. One organization I know relies heavily on the cohort model of making decisions and implementing development plans. They draw someone at random from their group to manage/coordinate the focus for each meeting.
These actions are investments in the organization, and an active demonstration of your commitment to employees’ happiness as well as their productivity.
 
Has your organization successfully integrated elearning into a talent development program? Let us know in the comments.

 

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Top 10 Most Frequently Cited OSHA Standards https://www.opensesame.com/site/blog/top-10-most-frequently-cited-osha-standards/ https://www.opensesame.com/site/blog/top-10-most-frequently-cited-osha-standards/#respond Mon, 20 Aug 2012 10:00:00 +0000 /site/?p=2339 In 1970, Congress enacted the Occupational Safety and Health Safety Act to regulate work practices and ensure that employers and their employees reduce the amount of job related injuries, illnesses, and death. OSHA regulations include guidelines for employees to limit chemical exposure, increase access to information, and enforce requirements for the use of personal protective... Read more »

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In 1970, Congress enacted the Occupational Safety and Health Safety Act to regulate work practices and ensure that employers and their employees reduce the amount of job related injuries, illnesses, and death. OSHA regulations include guidelines for employees to limit chemical exposure, increase access to information, and enforce requirements for the use of personal protective equipment and workplace safety procedures.

As an employer, it is essential you train your employees and keep them abreast of the specific OSHA guidelines that relate to your workplace.

Wondering what regulations you should be most worried about? The top 10 most commonly violated OSHA guidelines range from scaffolding to forklifts to electrical equipment – covering a wide range of manufacturing, construction and industrial workplaces. Give this list a close look and consider the situations that might occur in your workplace.

Of course, for every problem there’s a solution – and online training course are a simple, cost-effective way to provide the legally-required training you need to keep your workers safe and your costs down. In this list, we’ll recommend some simple, targeted interactive training courses from Vivid Learning Systems to help you check compliance off your to-do list.

OSHA Regulation Title Price Length
Scaffolding, General Requirements, Construction (29 CFR 1926.451) OSHA – Scaffold Safety $12.00** 20 minutes
Fall Protection, Construction (29 CFR 1926.501) OSHA – Fall Protection $12.00** 20 minutes
Hazard Communication Standard, General Industry (29 CFR 1910.1200) OSHA – Hazard Communication $12.00** 20 minutes
Respiratory Protection, General Industry (29 CFR 1910.134) OSHA – Basic Respiratory Protection $12.00** 20 minutes
Control of Hazardous Energy (Lockout/Tagout), General Industry (29 CFR 1910.147) OSHA – Lockout/Tagout $12.00** 20 minutes
Electrical, Wiring Methods, Components and Equipment, General Industry (29 CFR 1910.305) OSHA – Electrical Safety Work Practices and Standards $12.00** 20 minutes
Powered Industrial Trucks, General Industry (29 CFR 1910.178) OSHA – Forklift Safety $12.00** 20 minutes
Ladders, Construction (29 CFR 1926.1053) OSHA – Ladder Safety $12.00** 20 minutes
Electrical Systems Design, General Requirements, General Industry (29 CFR 1910.303) OSHA – Electrical Safety $12.00** 20 minutes
Machine Guarding (Machines, General Requirements, General Industry) (29 CFR 1910.212) OSHA – Hand Safety $12.00** 20 minutes

As a course developer focused on creating OSHA training,  Vivid Learning Systems offers many OSHA specific guideline compliance courses covering an array of workplace situations. For more information or a demo license to try out any of these courses, e-mail us at Info@OpenSesame.com.

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Course of the Week: Hazard Communication for OSHA Compliance https://www.opensesame.com/site/blog/course-week-hazard-communication-osha-compliance/ https://www.opensesame.com/site/blog/course-week-hazard-communication-osha-compliance/#respond Wed, 15 Aug 2012 15:58:05 +0000 /site/?p=2340   Thousands of courses, instantly ™ Regulation Compliance Employee Development Business Growth   OSHA – Hazard Communication by Vivid Learning Systems Keep employees safe and comply with OSHA regulations Understand information provided on label or MSDS Detect the presence of hazardous chemicals Understand how to protect yourself  As low as $8.40 Top Compliance Courses Sexual... Read more »

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OpenSesame Course of the Week
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Keep employees safe and comply with OSHA regulations

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  • Detect the presence of hazardous chemicals
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OSHA Regulations & Safety Training Solutions by Vivid Learning https://www.opensesame.com/site/blog/osha-regulations-safety-training-solutions-vivid-learning/ https://www.opensesame.com/site/blog/osha-regulations-safety-training-solutions-vivid-learning/#respond Tue, 14 Aug 2012 19:44:37 +0000 /site/?p=2341 There is no predicting the potential costs a workplace accident can create for your company. Beyond the financial obligations, you want to ensure that your employees are comfortable and able to work efficiently without having to worry about their safety. Fortunately, many of these workplace accidents can be avoided if the proper safety and communication... Read more »

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There is no predicting the potential costs a workplace accident can create for your company. Beyond the financial obligations, you want to ensure that your employees are comfortable and able to work efficiently without having to worry about their safety. Fortunately, many of these workplace accidents can be avoided if the proper safety and communication precautions are taken into account. As an employer, it is critical to make sure that your employees are given current information on the potential hazards that exist in your workplace and know how to take the correct preventative steps to avoid them.

Vivid Learning Systems offers many safety training courses that span a variety of different workplace environments. Vivid courses also implement helpful features to further aid the users of the course including: audio narrations, videos, animations, and quizzes.

As well as informing employees on certain dangers found around the workplace, many Vivid Learning Systems’ training courses inform users about OSHA safety regulated guidelines. These OSHA training course ensure that employees are aware of certain safety precautions they are legally required to fulfill. Not only do these courses reduce a company’s risk of having a workplace accident, but make sure that companies are fulfilling certain legal regulatory safety laws.

Utilizing these safety training courses by Vivid Learning Systems will inform your employees about the many dangers found in the workplace and how to prevent accidents and injuries from occurring. Below are the top 10 selling courses by Vivid Learning Systems for 2012 to date.

Title Price Length
OSHA – Personal Protective Equipment $12.00** 20 minutes
OSHA – Slips, Trips, and Falls $12.00** 20 minutes
OSHA – Bloodborne Pathogens $12.00** 20 minutes
OSHA – Hazard Communication $12.00** 20 minutes
OSHA – Fire Safety $12.00** 20 minutes
OSHA – Electrical Safety $12.00** 20 minutes
OSHA – Hearing Conservation $12.00** 20 minutes
OSHA – Basic First Aid $12.00** 20 minutes
OSHA – Hand and Power Tools $12.00** 20 minutes
OSHA – Driver Safety $12.00** 20 minutes

**Volume Discount Available
For more information or a demo license to try out any of these courses, e-mail us at Info@OpenSesame.com.

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How to Speak Like an eLearning Pro https://www.opensesame.com/site/blog/how-speak-elearning-pro/ https://www.opensesame.com/site/blog/how-speak-elearning-pro/#respond Mon, 13 Aug 2012 19:31:59 +0000 /site/?p=2342 With the increasing shift to elearning, new people have the “jargon experience” each day. For novices, it can be difficult to get started when the response to a simple question is laden with what sounds like absolute gibberish: “No problem! All we have to do is to convert all the media to .flv so it... Read more »

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With the increasing shift to elearning, new people have the “jargon experience” each day. For novices, it can be difficult to get started when the response to a simple question is laden with what sounds like absolute gibberish: “No problem! All we have to do is to convert all the media to .flv so it can be embedded in the SWF, then publish the SCORM package to the LMS.”

Here are the essentials. I’ve listed commonly used elearning terminologies rewritten in plain English to make sure everybody understands everybody – from veteran elearning developers to new hires.

eLearning: Any learning content that can be delivered using technology. It can be transmitted over the Internet, Intranet, CD/DVD, thumb drives, etc. As long as you can open it in your computer, view and learn from it, it’s elearning. Some other terms that are used interchangeably include: Computer Based Training (CBT), Internet Based Training (IBT), Web Based Training (WBT), Online Training, etc.

mLearning: Learning content that can be delivered using mobile devices. While designing a learning experience, mlearning designers have to consider smaller screen sizes, processing power, device compatibility and availability of bandwidth among other issues.

Learning Objects (LO): These are independent units of learning. Each unit is not connected to any units presented before or after it. These units can be arranged in different orders to create multiple courses from the same set of LOs. For example, let’s say you have a set of LOs that teach learners how to survive a Zombie attack. You can put together these LOs and create different courses that will cater to people who are interested in just surviving and the advanced user who might be interested killing a few zombies, too, in the process.

Learning Management System (LMS): Once you have created your elearning course you will need to put it in a place for the learners to access it. You may also be interested in reporting options that show the time taken to complete the course, the learner’s assessment score, etc. A Learning Management System (LMS) is the answer. It’s a platform that helps you to deliver and track training, including hosting courses, organizing them and reporting on learners’ success taking the courses.

Learning Content Management System (LCMS): Add content creation functionality to a platform in addition to regular LMS capabilities and you have your LCMS.

Simulations: Imitation of something real world in a virtual environment. For example, having learners practice in a software “sandbox” instead of using the actual software. Simulations enable learners to get comfortable using new skills before applying them in “do or die” scenarios.  

Scenarios: Scenarios are constructed situations that enable learners to put information into the context in which they might actually use the new skills. Since the human brain learns new things using association, scenarios help learners perceive information in a manner that they can retain easily and use long after they take the course.

Flash: Flash is a technology platform originally developed by Macromedia and later acquired and developed by Adobe systems. Flash allows development of animated content that can be played using a browser. This is done by using ‘Flash Player’, a program available for free download from the Adobe website. It’s a widely used format in elearning, and other sectors. Approximately 95% of the PCs in the world have flash player installed.

SWF: Small Web Format (SWF) is a file format that can store multimedia and vector graphic while still retaining a very small footprint, making it ideal for the Web. This format was originally designed by a company called FutureWave Software. The company was later acquired by Macromedia.

Authoring Tools: While elearning development spans a wide range of technical knowledge, content authoring tools enable subject matter experts to create content without programming knowledge. These tools basically provide the user with pre-built templates for inserting content, interactions and multimedia elements. Once everything is aligned with the template the user can publish the content. The user can specify the intended platform, including Web, CD-ROM and even mobile phones.

Some authoring tools even allow users to use PowerPoint slides as input material. Some popular authoring tools are Articulate, Lectora, Knowledge Presenter and Adobe Captivate/Presenter. Open source authoring tools include CourseLab, CALI Author, eXe etc.

A-D-D-I-E Model: A widely used model that divides the entire e-learning development process into five steps: Analyze, Design, Develop, Implement, Evaluate.

F2F: Face-to-face training.

Formative Evaluation: A type of evaluation that is ever-present and constantly making evaluations as the learner progresses through a module. The ‘check your knowledge’ type of questions can be broadly categorized under formative evaluation.

Summative Evaluation: Assessment generally done at the end of a module/session. Ideally, it should measure more than just recalled knowledge.

GUI: (Pronounced ‘gooey‘) Graphical User Interface. It’s the part of any software you see on-screen.

FLV: Flash Video is a container file format used to deliver video over the Internet using Adobe Flash Player.

SCORM: Sharable Content Object Reference Model (SCORM) is a collection of standards and specifications for web-based e-learning. Basically, different people create content using different technologies and methods. Therefore, when you try to put the content on an LMS there may be a compatibility problem. Adhering to SCORM makes sure that any content can be used with any LMS.

HTML5: The latest version of Hyper Text Markup Language. It has gained lots of attention in the elearning sector and elsewhere because of its built in capacity to support multimedia. This capability allows HTML5 applications to run on any device without external plug-ins.

Learning Theories: Conceptual frameworks that try to explain how human beings learn something. There are three main categories of learning theory: behaviorism, cognitivism, and constructivism.

Did we leave out any of your favorite industry vocabulary? Let us know in the comments. We’ll add the most interesting and useful submissions to the list.

 

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Solve Training Needs Now With Course Bundles https://www.opensesame.com/site/blog/solve-training-needs-now-course-bundles/ https://www.opensesame.com/site/blog/solve-training-needs-now-course-bundles/#respond Fri, 10 Aug 2012 09:15:00 +0000 /site/?p=2343 OpenSesame’s newest feature is course bundles, or “playlists” of training courses purchased as a group. Top sellers throughout the OpenSesame elearning marketplace are using this new feature to create curated groups of courses. The course bundle sales format is useful for providing a complete, competency-based curriculum. For example, if your marketing analytics company is switching... Read more »

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OpenSesame’s newest feature is course bundles, or “playlists” of training courses purchased as a group. Top sellers throughout the OpenSesame elearning marketplace are using this new feature to create curated groups of courses.

The course bundle sales format is useful for providing a complete, competency-based curriculum. For example, if your marketing analytics company is switching to Excel 2010 from an older version of the program, your employees are going to want to have every detail of the new version at their disposal. A course bundle that covers everything from adding cell comments to working with PivotCharts is perfect to take from start to finish, or as needed. Other popular course bundles include Linux Red Hat Certified System Admin Exam Study Material, Time Management and Negotiating. Providing these expansive topics as course bundles allow learners to take courses at their own pace without having to stop and restart one long module.

If you’re shopping for a complete, comprehensive curriculum, course bundles are complete solutions for your training needs. When shopping for courses on OpenSesame, look out for the bundle banner, narrow your search results in the left-hand column to only include ‘Bundles’, or contact us for help finding the training course bundle you need.

If you’re an elearing developer who wants to bundle their courses to sell on OpenSesame, email us to get started.

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Are Business Values Important? https://www.opensesame.com/site/blog/are-business-values-important/ https://www.opensesame.com/site/blog/are-business-values-important/#respond Thu, 09 Aug 2012 17:41:19 +0000 /site/?p=2344 Valuing your business by the bottom line is certainly important, but what about valuing your business by its values? Workplace values go unnoticed until a major corporate scandal rocks the business world. When Enron’s accounting fraud was brought to light, commentators highlighted the major disconnect between the company’s stated values (communication, respect, integrity and excellence)... Read more »

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Valuing your business by the bottom line is certainly important, but what about valuing your business by its values?

Workplace values go unnoticed until a major corporate scandal rocks the business world. When Enron’s accounting fraud was brought to light, commentators highlighted the major disconnect between the company’s stated values (communication, respect, integrity and excellence) and what actually happened behind closed doors.

There’s no better time for your organization to have a serious conversation about what being a value-centered company looks in action. If you’re considering sitting your employees down for a conversation about values and ethics, these courses from top OpenSesame sellers are a good place to begin a conversation.

Identifying Your Values

This FranklinCovey course helps you define a set of core values, and offers suggestions for how to live those values. Give your employees time to consider what’s important to them. They can then work with their peers to understand how their individual values define their work in the company, and how their collective values define the company itself.

Price: $7.99
Length: 10 minutes 

Business Ethics: Individual Values; Organizational Values

This MindLeaders course takes a more in depth look into how one’s individual and professional values interact in one’s life. Employees will learn how to prioritize their values, and use them to make ethical decisions. Being able to trust your employees in this way will free you from tedious micromanagement.

Price: $35
Length: 2 hours

Promoting Ethical Values and Behavior

Once everyone has identified their values, it’s important that value-based behavior is promoted. This AKLearning course helps identify the way individual values and company culture affect one another, and the ways in which companies can ensure individuals and corporate values don’t fall into discord.

Price: $19.00
Length: 13 minutes

What Great Leaders Are Made Of 

Once your employees have a clear idea of the company’s values and their personal values, you want to inspire them to live those values every day. This FranklinCovey course helps motivate your employees when they find themselves deviating from their values.

Price: $7.99
Length: 13 minutes

 

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Top 10 Destinations to Study for Academics https://www.opensesame.com/site/blog/top-10-destinations-study-academics/ https://www.opensesame.com/site/blog/top-10-destinations-study-academics/#respond Wed, 08 Aug 2012 16:43:47 +0000 /site/?p=2345 Over the past two decades, students from all over the world have been studying abroad in huge numbers. According to the International Institute of Education, around 270,000 American students studied abroad in 2010. While the cultural aspect of the experience often takes precedence, it is also important to choose a good university in terms of... Read more »

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Over the past two decades, students from all over the world have been studying abroad in huge numbers. According to the International Institute of Education, around 270,000 American students studied abroad in 2010. While the cultural aspect of the experience often takes precedence, it is also important to choose a good university in terms of academics.

To provide an easy reference list for students, we created this ranking with the best top-tier universities outside of the United States based on three of the most influential international university ranking catalogs: the Academic Ranking of World Universities (ARWU), the QS World University Rankings and the Times Higher Education World University Rankings.

1) United Kingdom  

It should come as no surprise to find the United Kingdom above the rest at number one. With iconic, world-renowned universities like Oxford and Cambridge, this country is a haven of top-tier schools. However, the U.K. has a lot more to offer than just those two universities. From London, to Edinburgh, to Manchester and to many other cities across the country, students can find some of the greatest universities in the world. The quality and diversity of education offered in the United Kingdom stands as model for the rest of the world. Thus, 27 universities of the top 200 are located in the United Kingdom.

2) Germany

Located in the heart of Europe, Germany is ideal for students and tourists alike. American students are guaranteed to get their money’s worth, both culturally and academically. It has a lot of good universities which attract a number of American students each year, including schools such as Heidelberg or the Technical University of Munich. Germany boasts a total of 13 universities in the top 200, and has a lot of potential and promise for the future. And while you’re there, don’t forget to visit the numerous festivals and museums.

3) The Netherlands

The Netherlands (also known as Holland) is one of the world’s leading educational destinations. With more than 10 universities in the top 200, Holland delivers high quality education in a unique system. The Netherlands’ higher education system consists of two distinct institutions: universities focused on research and academia, and universities focused on professional education. While the schools of research and academia train students to be the professors of the future, the vocation-based universities prepare students students are more directly for a profession. While this system may be unusual, its effectiveness is evident in the numbers: The Netherlands has one of the lowest unemployment rates in Europe, and one of the highest average wages in the world.

4) Canada

This large neighbor to the north is often an afterthought to Americans. However, Canada boasts eight universities in the top 200 with five in the top 100. The diversity of major cities like Vancouver, Montreal, Quebec and Toronto make Canada a very attractive destination for students around the world. In 2010 alone, around 10,000 students chose Canada as their study destination according to the Canadian Government. For American students, Canadian study abroad programs have the added bonus of not breaking the bank with costly travel fees.  

5) Japan

Japan may be thousands of miles away from the United States, but it has a great deal to offer to students willing to make the long journey. For many years now, Japan has been considered the leader of higher education in Asia. Their record of academic excellence is well known throughout Asia and the world. Students preparing to study in Japan can receive a top-notch education and excellent support from their host university. Around 6,000 American students made the move to the Land of the Rising Sun so far, and Japan has flung their doors wide open – setting a goal of 300,000 study abroad students per year.  

6) Australia

What’s the first thing you think of when you imagine the land down under? Most people’s imaginations head straight for the beaches, the accents and the Sydney Opera House. Roll all of those things together and you have one hell of a study abroad experience. In all the excitement, it’s easy to see how Australia’s strength in higher education might be overlooked. Nonetheless, Australia boasts eight universities in the top 200, with almost 20 of those in the top 700. Today, thousands of American students flood the land down under in order to get a little taste of the Australian culture.

7) Switzerland

Switzerland is known for banking, cheese and watches, but those are not the only reasons to visit the Swiss. This European country hosts a number of renowned and prestigious universities. Whether you want to go to Lausanne, Zürich, Bern or Geneva, you will get your money’s worth. A Swiss degree is almost as valuable as a Swiss watch! While roughly 35,000 international students matriculate to universities in Switzerland every year, the toughest challenge remains to pass the admission criteria. Therefore, don’t forget to apply to several universities. It may take some persistence to be admitted, but the education is certainly worth it.

8) France

The country of Volaire and Descartes has a lot to offer to international students, both from a cultural and academic standpoint. France is one of the bigger countries in Europe, and has an array of different universities that attract students from all over the world. One has to be careful when picking a French university, as some of them might not be ready to accommodate English-speaking students. Top French schools remain a safe bet, and for this reason France hosts six of the world’s top 200 universities.

9) Sweden

Scandinavian countries – Sweden in particular – have a tradition of providing high quality education to students. A variety of universities offer great curriculums, with five making it into the top 200. The differences between universities are not striking, however, and students will find their needs met at pretty much any university. One of the main advantages of the Swedish system is that education is delivered mostly in English, making it a perfect fit for American students. According to the OECD (Organization for Economic Cooperation and Development), 30,000 international students chose Sweden as their study destination in 2010. The weather is also great, with pleasant summers and cold winters. It’s the perfect destination for fans of the outdoors.

10) China

Details of the Chinese school system are still somewhat mysterious to the Western world. In line with their recent economic growth, China has proven to become more welcoming. Some of their universities have gained prominence beyond the Asian continent. China has three universities ranked in the top 200, all of which are open to international students and offer programs in English. Several US colleges have agreements with leading Chinese institutions, making it easier than ever for American students to study in the Middle Kingdom. Lured by the experience of a radically different culture, the stream of international students to China has grown to more than 60,000.

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Course of the Week: Sexual Harassment for Supervisors https://www.opensesame.com/site/blog/course-week-sexual-harassment-supervisors/ https://www.opensesame.com/site/blog/course-week-sexual-harassment-supervisors/#respond Wed, 08 Aug 2012 16:24:07 +0000 /site/?p=2346 Thousands of courses, instantly ™ Business Growth Employee Development Business Growth   Sexual Harassment for Supervisors by J .J. Keller Help your supervisors prevent sexual harassment Learn to prevent harassment in the workplace Create a welcoming, productive environment Stop lawsuits and boost team morale Starting at $12 Exclusive: FranklinCovey Team Courses Team Victory Effective Execution... Read more »

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OpenSesame Course of the Week
Sexual Harassment for Supervisors
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Help your supervisors prevent sexual harassment

  • Learn to prevent harassment in the workplace
  • Create a welcoming, productive environment
  • Stop lawsuits and boost team morale

Starting at $12

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Transportation Safety Lessons From the Iditarod https://www.opensesame.com/site/blog/transportation-safety-lessons-iditarod/ https://www.opensesame.com/site/blog/transportation-safety-lessons-iditarod/#respond Tue, 07 Aug 2012 18:56:31 +0000 /site/?p=2347 Office safety training may seem unnecessary if you work in an office like ours. Each day here at OpenSesame, we sit at our desks typing furiously on our laptops. It seems the greatest occupational hazard we face is carpal tunnel, or – at worst – bruises from a broken office chair. But safety training becomes... Read more »

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Office safety training may seem unnecessary if you work in an office like ours. Each day here at OpenSesame, we sit at our desks typing furiously on our laptops. It seems the greatest occupational hazard we face is carpal tunnel, or – at worst – bruises from a broken office chair.

But safety training becomes more important when your ‘office’ is an 18-wheeler… or a team of 14 sled dogs.

OpenSesame seller J.J. Keller has experience with both sled dogs and 18 wheelers – and their training demonstrates their experience and understanding of the unique challenges of keeping safe in challenging environments. J.J. Keller invests in extreme transportation by sponsoring an Iditarod musher each year and this year, their sponsored musher, Dallas Seavey (25), became the youngest person to win the Iditarod. He completed the race in 9 days, 4 hours, 29 minutes and 26 seconds.

J.J. Keller’s role as a training provider and that of a sponsor may not at first seem intrinsically linked. However, there’s a lot one can learn about transportation safety by observing what goes on during the 1,112 mile trek through Alaska.

Wait, what is the Iditarod?

The Iditarod Trail Dog Sled Race is a long-distance sled dog race run annually from Anchorage to Nome, Alaska. Mushers (dog sled racers) with teams of 12 – 16 dogs race through the freezing cold terrain in harsh conditions. During their 9 – 15 day journey, they face moose, whiteouts, and biting winds. Because of organizers’ emphasis on safety, no musher has died since the race’s inception in 1973. Here, we’ve listed the 3 core principles of transportation safety that we learned from the Iditarod.

Know the Terrain. Before the race even starts, mushers and their teams have typically run about 2,500 miles together. They know each other’s strengths and weaknesses, and have a general idea about each other’s physical limitations in a training situation. However, adding the merciless Alaskan terrain into the equation changes everything. That’s why many individual mushers or sled teams choose to participate in one of the many training races available, including the Iditarod Trail Invitational. This race gives participants the chance to bike, run or ski the full Iditarod Trail, giving potential mushers the opportunity to test the terrain.

In the same way, it’s important for transportation workers to understand the myriad situations they may find themselves in on the road. Training for driving at night, in rural areas and through extreme weather, for example, will limit the chances that drivers find themselves in a completely new scenario. Given the context to deal with a variety of on-the-road challenges will prevent catastrophe.

Prepare for the Worst, Hope for the Best. Bill Peele was exhausted. He had been riding for days with minimal sleep through the Alaskan wilderness. Determined to stay awake, a sleep-deprived, delusional Peele began stuffing snow into his clothing to keep him awake. The cold continued to erode his better judgement, until Peele tore his gloves off in hopes that the pain would keep him from dozing. By the time he decided to make a pit stop for some necessary shut-eye, his hands were consumed by frostbite. Unable to open his sled bag to retrieve his sleeping bag, Peele deliriously laid down beside his sled for repose. A villager found him there, on a trail outside of Shageluk, and alerted rescuers – just in time to save the musher. In a later interview, he revealed to reporters that – in the case of his death – he recorded a ‘goodbye’ to his wife and kids.

This incident in 1991 exemplified the importance of being prepared for the worst. Though Peele had trained for the physical intensity of race, he had a difficult time adapting to the sleep deprivation and intense cold. Understanding the risks wrapped up in the ‘worst case scenarios’ and preparing for those will help you avoid ever having to respond to injury or death. In the transportation industry, this means training drivers on emergency maneuvers to prevent accidents, and accident procedures to minimize the effect of accidents.

Practice Good Self Care. No one is going to make your safety a priority but YOU. This is especially true in the Iditarod race, where mushers and their teams may race for many hours without seeing another soul. Carrying enough personal survival gear tends to be the downfall of many mushers, says Jack Niggemeyer in this Anchorage Daily News piece. Their focus on winning the race distracts them from their own personal safety. Professional drivers may similarly ignore their personal safety needs in the pursuit of cash incentives. Make sure they understand the risks involved with this sort of distracted driving, and how to minimize these risks.

(Image Source: Alaskan Dude’s Flickr

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25 Online Resources to Make You a Photoshop Expert https://www.opensesame.com/site/blog/25-online-resources-make-you-photoshop-expert/ https://www.opensesame.com/site/blog/25-online-resources-make-you-photoshop-expert/#respond Mon, 06 Aug 2012 18:35:13 +0000 /site/?p=2348 Photoshop is the leading photo editing software on the market, with hundreds of functions and applications. While almost anyone can crop a photo, even the pros take years to master the use of the myriad tools – from color correction to more dramatic editing. In a fast-paced, competitive global business arena, just getting by isn’t... Read more »

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Photoshop is the leading photo editing software on the market, with hundreds of functions and applications. While almost anyone can crop a photo, even the pros take years to master the use of the myriad tools – from color correction to more dramatic editing. In a fast-paced, competitive global business arena, just getting by isn’t good enough. You need to be a Photoshop expert to be competitive in photography, graphic design, art and web design.

You don’t need to take expensive classes, get a second degree or assign half your staff to classroom training to develop your Photoshop skills. There are thousands of courses, resources and experts ready to help you add “Photoshop” to the skills you have access to. Here are the top ten sites where you can find Photoshop training:

  1. Adobe TV – The creators of Adobe Photoshop are experts at their software, and more than happy to share this expertise with their users. The Adobe TV Site has plenty of courses for free. For new users, this is the first place you should go.
  1. Digital Tutors -With over 2,100 in depth courses on all areas of Photoshop, Digital Tutors holds the number 2 spot for best Photoshop training website.
  1. Lynda – A software training giant, Lynda has 140 top of the line Photoshop courses.
  1. PhotoshopCAFE – This site has great step by step tutorials, along with plenty of DVD’s for your Photoshop learning at home.
  1. Udemy – Udemy has a huge variety of photoshop courses from different authors. Learners have the option to decide which course is best for your needs from a variety of course styles and levels of expertise. The course we’ve linked here is just one example of the many courses offered.  
  1. The Gnomon Workshop – While the Gnomon Workshop focuses mostly on 3D modeling, the site also offers some great, high-quality Photoshop training videos.
  1. Infinite Skills – With in-depth Photoshop courses taught by well educated professionals who share their knowledge for a price.
  1. OpenSesame – At OpenSesame, we offer 75+ courses on Photoshop. We have an easy to use course preview system, meaning you can get a feel for the course you’re interested in before you make your purchase.
  1. Simon Sez It – Learn Photoship skills in an easy, self-paced way, at an affordable price.
  1. ProPhotoInsights – ProPhotoInsights’ courses take you through the step-by-step process of putting together specific Photoshop creations, so you learn to run through the process of creating and editing an image like the pros.
  1. Total Training – With courses that separate out beginner versus expert learning, you can choose to buy only what you need, rather than learning about the lasso tool for the hundredth time.
  1. Kelby Training – Rather than pay for specific videos, once you pay the year-long membership fee, you will be able to view hundreds of courses, ranging from specific actions to overall Photoshop training.
  1. psd tuts – With wonderful step by step, high quality tutorials, psd tuts is the best beginner to advanced, non-video sites I have seen. They excel because they allow posting from Photoshop professionals who can create more high quality content than many competitor sites.
  1. Planet Photoshop – While these tutorials are not in video format, Planet Photoshop offers wonderful step by step pictures and text that will teach you many Photoshop tips and tricks.
  1. Atomic Training – These courses provide options for both Mac and PC versions, and have interesting commentary on many of the unique Photoshop tools.
  1. Web Design Library – These well laid out, step by step tutorials will lead you through the process of creating specific objects in Photoshop, as well as teach you some basic Photoshop essentials.
  1. You Suck at Photoshop – As you can tell from the name, this is not your run of the mill Photoshop website. Expect to laugh as you learn with these interesting Photoshop videos, and you may find yourself absorbing more than you think.
  1. Good-Tutorials – Good-Tutorials offers a wide variety of courses on many Photoshop creations. They also offer tutorials on many different authoring softwares in addition to Photoshop.
  1. Photoshop Tutorials – This website provides some great step by step tutorials. A great feature of this provider is easy download links for brushes, stock imagery and anything else needed for each tutorial.
  1. PhotoshopStar – PhotoshopStar not only focuses on photo manipulation tutorials, but has some great text effects and website design tutorials as well.
  1. Tutorialized – Tutorialized features a great selection of tutorials, separated into many subsections allowing for simple site navigation. Comments and ratings are helpful in choosing which tutorials to watch as well.
  1. Abduzeedo – This is a beautiful site with great easy to follow tutorials. Abduzeedo has a mix of text and photo editing tutorials, each one unique and fun.
  1. Photoshop Lady – Photoshop Lady boasts a large tutorial resource with more than 1,000 articles. Good sorting features on sidebar to help find the right how-to for you.
  1. Adobe Tutorials – This site features step by step tutorials which help the user learn the tools by using them. Tutorials are easy to follow, and you end up with a great final product.
  1. Tutorial 9 – Long list of photoshop tutorials as well as downloadable brushes, graphics and vectors to enhance your photoshop experience – all available at Tutorial 9.

Did we leave out your preferred Photoshop resource? Let us know in the comments.

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10 Tips for CRUSHING Your Next Presentation https://www.opensesame.com/site/blog/10-tips-crushing-your-next-presentation/ https://www.opensesame.com/site/blog/10-tips-crushing-your-next-presentation/#respond Thu, 02 Aug 2012 22:08:25 +0000 /site/?p=2349 More than half of Americans would rather die than speak publicly. This means more than half of Americans willingly reject incredible opportunities to share their best ideas with a captive audience – opportunities that could prove to be career-changers. Luckily, being comfortable with public speaking is not something some people have and others don’t. It... Read more »

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More than half of Americans would rather die than speak publicly. This means more than half of Americans willingly reject incredible opportunities to share their best ideas with a captive audience – opportunities that could prove to be career-changers.

Luckily, being comfortable with public speaking is not something some people have and others don’t. It is a skill, like riding a bike, that can be developed. All it takes is some time to organize, practice, and adjust one’s perceptions. Here, I’ve outlined 10 key tips from MindEdge courses Public Speaking: Command the Audience and Rethinking Presentation Slides to help you CRUSH your next presentation.

1) Understand Your Audience. Some of the worst presentations are the result of the speaker not fully understanding the age, interests, and expectations of their audience. Be sure you ask questions about your audience before composing your speech. Who are they? What do they do? What do they want to know about your topic and why?

2) Know What You’re Going To Say. Public speakers, especially those who are passionate about their topic, have been known to speak about a facet of their topic that they like best, regardless of its relevance to their audience. Once you have a clear idea of who your audience is, make sure your speech targets their specific experience and interests.

3) Keep Slides Simple. PowerPoint and other slideshow programs provide a lot of flashy templates and ‘clicky-clicky-bling-bling’. While it may be tempting to rely on these to keep your audience engaged, resist the urge! Instead, create your own templates with plain, single colored backgrounds and complementary colors for title and body text. Use appropriate pictures to enhance engagement with your topics.

4) Utilize Selective Redundancy. Every individual has a different learning preference. Some of us learn best by reading or seeing, some of us learn best by hearing, and some of us learn best by doing. Accommodating more than one learning style at a time in your presentation will help you to reach more audience members and increase retention in those audience members.

5) Tailor Your Presentation Structure to Audience Needs. “Tell them what you’re going to tell them. Tell them. Tell them what you told them.” This piece of advice has withstood the test of time because it works. Introduce your topic to the audience, take them through each of the thoughts you present in your introduction with more detail, and then summarize.

6) Revise at 3 Levels. Making your presentation perfect in one editing session is daunting, and usually doesn’t work. Instead, try first revising your presentation or speech structure, then revise the content, and finally go back and proofread for spelling and punctuation errors.

7) Use Outlines Effectively. Stop lying to yourself! Printing out the entirety of your speech and calling it an outline is just that, a lie. Effective outlines are an organization tool for you and should only include the minimum guidelines for you to stay on track. Challenge yourself to only include the titles of stories, key details, names, and statistics.

8) Don’t Memorize. Trying to present a speech you memorized is one of the best ways to ensure an on-stage freakout. Missing just one word or paraphrasing a line can cause you to lose your place. As you struggle to remember what comes next, your palms will begin to sweat and your legs will start to shake. Avoid this presentation ‘no-no’ by internalizing the content of your presentation without memorizing it. Your audience will thank you.

9) Don’t Give Your Anxiety Center Stage. Presenters who focus on fear often neglect their audience. How can you thoughtfully address the needs of your audience when you’re too busy worrying about your experience as a presenter? Instead of making your presentation about you – how you look, how you sound, how you feel – try to focus your energy on delivering your message to the audience. Are they getting it? Are they engaged? Shifting this perspective will help you be a more focused, engaging and helpful speaker.

10) Be Willing to Adapt the Rules. Before he brought his cubist figures to the canvas, Pablo Picasso mastered classical painting techniques. In the same way, in order to become the next Steve Jobs, you must first perfect the art of giving a more traditional presentation. Once you have the basics down, don’t be afraid to begin experimenting with different speaking or presentation styles.

For more detailed information, exercises and case studies around these tips, be sure to check out the two MindEdge courses listed in the introduction.

What’s one public speaking tip that has helped you go from a sweaty-palmed amateur speaker to a cool, calm, collected Toastmaster? Let us know in the comments.

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OpenSesame Presents the Green Olympics https://www.opensesame.com/site/blog/opensesame-presents-green-olympics/ https://www.opensesame.com/site/blog/opensesame-presents-green-olympics/#respond Thu, 02 Aug 2012 10:44:45 +0000 /site/?p=2350 The post OpenSesame Presents the Green Olympics appeared first on OpenSesame.

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Course of the Week: FranklinCovey's Tips for Managing Your Time https://www.opensesame.com/site/blog/course-week-franklincoveys-tips-managing-your-time/ https://www.opensesame.com/site/blog/course-week-franklincoveys-tips-managing-your-time/#respond Wed, 01 Aug 2012 08:00:00 +0000 /site/?p=2351 Thousands of courses, instantly  Employee Development Regulation Compliance Business Growth How to Manage Your Time Effectively by FranklinCovey FranklinCovey’s tips for managing your time Develop a culture of preparation and prevention Eliminate distractions from top priorities Focus your energy where it counts Starting at $7.99 FranklinCovey Team-Building Courses Team Victory Effective Execution Make a Difference... Read more »

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OpenSesame.com

Thousands of courses, instantly 

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  • Develop a culture of preparation and prevention
  • Eliminate distractions from top priorities
  • Focus your energy where it counts

Starting at $7.99

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Get the Insider’s Perspective on the Entertainment Business from The Business of Entertainment https://www.opensesame.com/site/blog/get-insiders-perspective-entertainment-business-business-entertainment/ https://www.opensesame.com/site/blog/get-insiders-perspective-entertainment-business-business-entertainment/#respond Tue, 31 Jul 2012 10:00:00 +0000 /site/?p=2352 If you’re interested in the answers to questions about what makes a movie profitable, how to succeed in the entertainment industry, and which steps you should take to protect intellectual property, Von Johnson’s The Business of Entertainment courses are immensely helpful. Von Johnson has worked in the film industry for over 30 years. His extensive... Read more »

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If you’re interested in the answers to questions about what makes a movie profitable, how to succeed in the entertainment industry, and which steps you should take to protect intellectual property, Von Johnson’s The Business of Entertainment courses are immensely helpful.

Von Johnson has worked in the film industry for over 30 years. His extensive work with The Walt Disney Company, Turner Broadcasting, Universal Television, ITC Entertainment and a VOD start-up in Silicon Valley has resulted in a personal network of highly successful creative and business people alike, such as former Disney Studios Chairman Peter Schneider and Randy Greenberg, executive producer of Cowboys and Aliens.  When UCLA Extension approached Von about creating courses about the business side of the entertainment industry, he gladly accepted. This opportunity allowed him to combine his personal expertise with an extensive network of industry contacts to create excellent courses that provide practical guidance and suggestions for establishing a successful career in the entertainment sector.

 

The Business of Entertainment elearning courses blend the energy and engagement of a well-delivered TED Talk with the insights crucial for a complete understanding of the entertainment industry. Johnson and the star cast of guest speakers blend big picture thinking, depth of professional experience and practicable advice that learners can put to work in their careers today. Get started with courses including:

 

For entertainment industry professionals seeking expert guidance on combating piracy, experienced executives share their successful strategy for protecting intellectual property in the entertainment sector.

 

Check out the The Business of Entertainment page for more information and the complete BOE catalogue.

 

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The OpenSesame Seller Community: 200 Strong and Growing https://www.opensesame.com/site/blog/opensesame-seller-community-200-strong-and-growing/ https://www.opensesame.com/site/blog/opensesame-seller-community-200-strong-and-growing/#respond Mon, 30 Jul 2012 16:18:19 +0000 /site/?p=2353 OpenSesame is the world’s leading marketplace for buying and selling elearning courses – and we rely on our community of sellers to offer our customers the widest selection of elearning courses all in one place. This week we reached a major milestone: Our 200th seller, PTT, joined the elearning marketplace. And then we quickly reached... Read more »

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OpenSesame is the world’s leading marketplace for buying and selling elearning courses – and we rely on our community of sellers to offer our customers the widest selection of elearning courses all in one place. This week we reached a major milestone: Our 200th seller, PTT, joined the elearning marketplace. And then we quickly reached 203 sellers! With more than 16,000 courses from more than 200 sellers, OpenSesame has the largest selection of online training courses in the world. With content for individuals and organizations of any size, OpenSesame makes it easy to find the training you need to comply with regulations, develop employees and grow your business. To celebrate our milestone, we’d like to feature our 200th seller: PTT Online Training.

PTT Online Training offers training courses targeted to technical staff in technology businesses. With a focus on communications and voice over internet protocol systems, the PTT library serves a valuable niche for communications engineers. PTT Online Training independent, UK-based company was founded in 1993 and has offered training solutions to telecommunications and ICT companies ever since. PTT creates highly interactive training courses to make learning the complex technical material less daunting for learners. For more information, check out PPT’s seller profile and available courses.

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5 Reasons Your eLearning Course Doesn't Work For Learners https://www.opensesame.com/site/blog/5-reasons-your-elearning-course-doesnt-work-learners/ https://www.opensesame.com/site/blog/5-reasons-your-elearning-course-doesnt-work-learners/#respond Fri, 27 Jul 2012 21:00:15 +0000 /site/?p=2354 eLearning presents an incredible opportunity to connect employees to high quality learning opportunities in the context of their workday- but there’s nothing more frustrating than a terrible elearning course. Poorly designed elearning courses can make your employees so frustrated they lose interest in any kind of learning opportunities, no matter how well designed. Whether you’re... Read more »

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eLearning presents an incredible opportunity to connect employees to high quality learning opportunities in the context of their workday- but there’s nothing more frustrating than a terrible elearning course. Poorly designed elearning courses can make your employees so frustrated they lose interest in any kind of learning opportunities, no matter how well designed.

Whether you’re shopping for elearning courses to use with your employees or creating elearning courses for sale on OpenSesame, here are the 5 things that make learners crazy… and suggestions for how to avoid them.
 

  • Too much text! eLearning courses are not ebooks. No one wants to read a “book” about sexual harassment or safety regulations while on the clock. Dense text makes training longer and less effective, so use bullet points and real life scenarios to help keep people’s attention. For example, OSHA-Ladder Safety has a very clear structure and uses images and graphs to tell the story.
  • Low quality videos! How long can you tolerate a lecture by a person who dresses like it’s 1981, repeating tired buzzwords and out-of-date advice? Bad videos make your course more than just boring – it becomes laughable. Keeping your training video from being the butt of an office-wide joke doesn’t require fancy production or special effects – just good information, clearly presented, in focus.
  • Too much repetition! Too many courses cover the same material over and over again, making the course longer than it needs to be. This bores learners to tears. Let them decide how many times they wish to review a concept, and make it easy to navigate within your course. The Change Game is a very creative course that teaches you how to lead change by turning you into a spaceship captain, where every new module presents a unique scenario.
  • Too many quizzes! Knowledge checks and quizzes are important components in training courses, but when it comes to tests of any kind, more is not necessarily better. Use graded interactions to reinforce the accomplishment of mastering a new topic – not as filler to make your course seem more valuable. What Supervisors Need to Know about Discriminatory Harassment inserts quizzes at appropriate intervals using an instant message conversation scenario making quizzes interesting for learners.
  • Out-of-date content! Would you be interested in learning what models companies like yours used to optimize productivity in 1993?  Do you want to know how to use Windows 98? Compliance requirements, safety regulations and business strategies are being innovated constantly. To be effective, courses need to evolve with the times. Android App Development for Beginners is a course that meets people’s training expectations in the smart device era.
     

eLearning is supposed to be effective and efficient. It should be a good investment for buyers, a sustainable business for sellers, and a competence improvement opportunity for trainees. For expert advice on creating elearning content people will love using, be sure to check out these 3 Tips to Developing Compelling Content that Sells Itself.

(Image by Jerry Bunker)

 

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Solving the 'iPad Problem' https://www.opensesame.com/site/blog/solving-ipad-problem/ https://www.opensesame.com/site/blog/solving-ipad-problem/#respond Thu, 26 Jul 2012 10:00:00 +0000 /site/?p=2355 As consumers, learners and others go increasingly mobile, the glaring weakness in many eLearning platforms becomes more obvious. Most eLearning authors embed much of their learning experience in Flash movies– which are incompatible with Apple’s mobile devices. The iPad– and to a lesser extent the iPhone– have come to dominate their markets and consumers want... Read more »

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As consumers, learners and others go increasingly mobile, the glaring weakness in many eLearning platforms becomes more obvious. Most eLearning authors embed much of their learning experience in Flash movies– which are incompatible with Apple’s mobile devices. The iPad– and to a lesser extent the iPhone– have come to dominate their markets and consumers want their media (and learning) delivered to their Apple devices.

In order to have their eLearning compatible across all devices, many producers are turning to the HTML5 stack of technologies. You’ve no doubt heard of HTML5– it’s been proclaimed as everything from the savior of the web to a remedy for a clogged kitchen sink. In reality it’s a needed upgrade to the technology used to “mark up” the purpose of content displayed in browsers. The “magic” of HTML5 is not in the HTML5 markup itself, but in the Javascript APIs (Application Programming Interface) that are associated with it.

HTML5 is increasingly compatible with all of the major browsers. Even Microsoft has announced that future versions of the Internet Explorer browser will be increasingly HTML5 compatible. Mobile browsers, as a rule, tend to be even more HTML5 friendly than their traditional counterparts. Mobile offers another option for distribution: using a platform like PhoneGap (now called Cordova), you can distribute an HTML5 learning application as an “app.” That app can be distributed through the Apple or Google App stores.

Here I’ve listed just a few features of HTML5 that can be leveraged to make comprehensive and truly cross-platform learning applications:

Canvas

Imagine a drawing surface in the browser that, through Javascript, can be used to create 2D or 3D interactive drawings. HTML5 has such a feature and it’s called the canvas. Similar to the stage in Flash, the canvas allows developers to create everything from data visualizations to simulations to complex games. The drawing API is fairly easy to learn and the interaction is coded with traditional Javascript events that many developers are already familiar with.

LocalStorage

A traditional weakness of HTML has been that it is stateless– it has no ability to “remember” information from one session to another. With the introduction of the LocalStorage object to the HTML5 milieu, you can now store information during a web session. The information is stored as a small key-value pair text file in the browser’s designated storage area. The stored key-value pair can only be accessed by the domain that stored it, making LocalStorage a secure form of information storage.

Audio and Video

Gone are the days of proprietary audio and video formats. With HTML5 audio and video plays in the browser window itself– without the necessity of a plug-in like Flash or Quicktime. The advantage is that your audio or video will load more quickly — and you’ll have complete control over your media with the convenient Javascript API.

If you are transitioning from Flash to HTML5, you’ll be happy to know that Javascript follows the same ECMA standard as Actionscript. The syntax is identical and, if you know Flash’s Actionscript, you’ll find you can start coding in Javascript almost immediately.

While there are an increasing number of tools that output HTML5, nothing can replace learning to hand code. If you hand code the HTML5 and associated Javascript, you will have complete control over your application. Your application will only be limited by your imagination. Your journey starts with learning HTML5 and Javascript. Good luck.

Mark Lassoff is the founder and president of LearnToProgram.tv. His company produces courses that are educating thousands of software,web and mobile developers online, in the corporate classroom and in secondary schools across the country. Previous to founding LearnToProgram, Mark started several companies in the Austin, Texas area and continues to promote entrepreneurship and computer science. He is an in-demand speaker and has traveled the world to teach programming techniques and technologies. Mark also authors two monthly magazine columns. He lives in Connecticut, in a 150 year old converted textile mill.

Image Source: The D34n on Flickr.

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Restaurant Server Skills: Do Your Employees Have The Training They Need? https://www.opensesame.com/site/blog/restaurant-server-skills-do-your-employees-have-training-they-need/ https://www.opensesame.com/site/blog/restaurant-server-skills-do-your-employees-have-training-they-need/#respond Tue, 24 Jul 2012 18:13:04 +0000 /site/?p=2356 When you think back to your last experience visiting a restaurant, what do you remember? Is it the food? The decor? The silverware? I bet that the first thing you remember is your server, and how he or she managed your experience in the restaurant. Did your server have a great attitude and provide excellent... Read more »

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When you think back to your last experience visiting a restaurant, what do you remember? Is it the food? The decor? The silverware? I bet that the first thing you remember is your server, and how he or she managed your experience in the restaurant. Did your server have a great attitude and provide excellent service? Or do you look back and wonder if they were even qualified?

If you’re a manager wondering how to train your restaurant servers to provide a superior customer experience, you already know that the food service industry is highly competitive. If customers don’t like your product or your customer service, they will go elsewhere. In the fast-paced, sometimes hectic workplace of the food service industry, training ensures that your employees are empowered to perform their jobs effectively and that your customers keep coming back for more great food and customer service.

In this blog post, we’ll walk you through the necessary steps to create an effective food server skills training program.

Step 1: Define Your Standards.

There are four basic types of skills needed to be a server, and the first step towards building a great customer service culture is defining your desired employee standards in each:

People Skills: Servers are always interacting with others, whether it’s talking with customers when taking orders, making cheerful small talk, communicating with other restaurant staff, or resolving conflicts that may arise with customers. Servers must be comfortable talking to and interacting with a diverse range of people.

Organizational Skills: Whether managing drink and food orders, multiple tables of customers, or handling and processing payments, organizational skills play a large part of a server’s ability to stay on top of their work. Servers must have the ability to balance and prioritize many important job tasks at once.

Food-Specific Knowledge and Skills: A server should have thorough menu knowledge to answer customer questions and concerns, make recommendations to customers, describe wine or beer pairings, or up-sell a customer on a certain dish or special.

Technical Skills: Lastly, technical skills such as knowing how to use a Point of Sale payment system, swiping credit card payments, or operating a company computer are integral for a restaurant server to be able to process and access the information they need to do their job.

Step 2: Evaluate Training Needs and Implement Training Program

Once you’ve defined your standards, you’re ready to start creating your restaurant server training guidelines. Where did you identify the greatest needs and deficiencies? What kind of training would best help your staff develop the essential restaurant server qualifications?

You can use a combination of restaurant skills online training courses, in person workshops and one-on-one coaching to help your staff members identify their areas for improvement, learn service strategies and become more efficient servers.

Step 3: Evaluate and Improve Your Standards and Training

As you implement your server skills training program, you’ll have consistent opportunities to evaluate what’s working and what isn’t along the way. Talk with your team and seek their feedback on the training program – perhaps servers who are leaders in certain skillsets can mentor their peers in other areas.

In conclusion, the positive results of a well trained service staff can be seen not only in the increased productivity and effectiveness of your employees but also in the minds of your customers as they leave with a positive view of your establishment. By investing time and effort in service staff training you ensure the success of your restaurant in the day to day operations as well as the long run.

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Microsoft Outlook Training: 7 Great Outlook Productivity Features https://www.opensesame.com/site/blog/microsoft-outlook-training-7-great-outlook-productivity-features/ https://www.opensesame.com/site/blog/microsoft-outlook-training-7-great-outlook-productivity-features/#respond Mon, 23 Jul 2012 09:30:00 +0000 /site/?p=2357 In the modern workplace, time is a scarce commodity. While email has made communication faster and easier, without proper maintenance our email inboxes can become another source of workplace stress. Applying the proper tools to inbox organization will help you to use email as the powerful communication tool it is meant to be. Microsoft Outlook... Read more »

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In the modern workplace, time is a scarce commodity. While email has made communication faster and easier, without proper maintenance our email inboxes can become another source of workplace stress. Applying the proper tools to inbox organization will help you to use email as the powerful communication tool it is meant to be. Microsoft Outlook has a wide variety of built-in organizational tools that often go unused by the users that need them the most. Mastering these tools can be difficult without some preliminary instruction. OpenSesame offers training courses that will equip you with the tricks and shortcuts to an enviable Outlook inbox. Here are some of the most useful tips presented in these courses:

  • Setting up an “out of office” reply – If productivity-obsessed Tim Ferriss recommends it, you know it’s worth trying. After even a few days out of the office, email pile-up can become overwhelming. The undue stress and wasted time sorting old emails is preventable. In Outlook training, you will learn how to set up a reply that automatically goes out when you receive email. This discourages others from sending further messages, as well as giving them a set time to anticipate your response.
     
  • Setting up a distribution list If you regularly send emails to long lists of co-workers, you understand how long it can take to add each individual one-by-one. Microsoft Outlook helps to streamline this process with the mailing list function.
     
  • Restoring data from a backup Imagine opening your laptop one day to find you’ve lost all of your contact info and other essential Outlook data. All of your important emails – lost. Is your heart starting to pound in your chest, beads of sweat forming at your temples? Don’t worry – you can access your Outlook data from a backup copy with a few preliminary steps.
     
  • Synchronizing different calendars – Sometimes our appointments and meetings become too much for a single calendar. It is not uncommon for users to have numerous personal and work calendars hosted on several sites. Outlook makes it simple to synchronize these calendars into a format that’s as easy on the eyes as it is to use.
     
  • Periodically sending and receiving – Having to click “Send and Receive” periodically to check for new messages can be a pain. You can program Outlook to refresh at startup, and periodically as you use the program. Using this feature will ensure that you don’t miss another incoming message again.

All of these tricks and more are presented in online Outlook training courses from TutorPro, Mindleaders, 360 Training, Sonic Performance Support and Atomic Training. These Microsoft Outlook tutorials include features such as audio, exercises and realistic simulated content to help achieve your Outlook online training goals.

 

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Office Ergonomics: Staying Safe and Healthy in the Workplace https://www.opensesame.com/site/blog/office-ergonomics-staying-safe-and-healthy-workplace/ https://www.opensesame.com/site/blog/office-ergonomics-staying-safe-and-healthy-workplace/#respond Wed, 18 Jul 2012 10:00:18 +0000 /site/?p=2358 It may not seem like working in an office environment would pose many dangers to personal safety. However, if the proper ergonomic procedures are not used, employees can develop and suffer from serious long-term injuries that can affect their day-to-day lives. Simple ergonomic techniques such as adjusting your seat to the correct level, using footrests,... Read more »

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It may not seem like working in an office environment would pose many dangers to personal safety. However, if the proper ergonomic procedures are not used, employees can develop and suffer from serious long-term injuries that can affect their day-to-day lives.

Simple ergonomic techniques such as adjusting your seat to the correct level, using footrests, adjusting your keyboard to the right height, maintaining good sitting posture, keeping your computer monitor at the right brightness and many more can have a significant effect on your health.

Implementing these simple procedures can prevent musculoskeletal, eye, and ear injuries and ensure that you are able to stay healthy and productive. At OpenSesame, we offer many office safety courses that will train employees in how to properly implement the correct ergonomic strategies needed to prevent many overlooked office or cubicle injuries.

Below are 5 great office ergonomic training courses from OpenSesame’s marketplace that come from some of the best names in online training courses.

**Volume Discount Available
For more information or a demo license to try out any of these courses, e-mail us at Info@OpenSesame.com.

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The Top 10 Free eLearning Courses on OpenSesame https://www.opensesame.com/site/blog/top-10-free-elearning-courses-opensesame/ https://www.opensesame.com/site/blog/top-10-free-elearning-courses-opensesame/#respond Tue, 17 Jul 2012 20:14:07 +0000 /site/?p=2359 Interested in testing the elearning waters? Want to try the unique OpenSesame buying process without actually having to buy anything? Have a couple of minutes to pick up a new skill? If your answer to any or all of these questions is, “Yes!” you’ll be pleased to know that OpenSesame has a number of FREE... Read more »

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Interested in testing the elearning waters? Want to try the unique OpenSesame buying process without actually having to buy anything? Have a couple of minutes to pick up a new skill?

If your answer to any or all of these questions is, “Yes!” you’ll be pleased to know that OpenSesame has a number of FREE courses for you to use as you wish. Listed below are 10 of the top free courses available through the OpenSesame marketplace.

We hope you’ll take a second to poke around, try out the OpenSesame purchasing process, and learn something.

Course Title & Comments Author Objectives Length
Content Marketing

Zeke Camusio creates content relevant for anyone who wants to take the plunge into Web 2.0 marketing, but aren’t quite sure how to do it. Why not learn first how to market yourself online? Camusio shows you how in this value-packed course.

Zeke Camusio Using content to increase your influence and assert yourself as an expert in your industry 36 minutes
Developing a Profitable Online studio Business with Doug Miller

Doug Miller has been providing his valuable input to international and domestic big name projects for 25 years. In this course, he explores the successful revenue strategy of Vuguru, LLC, Michael Eisner’s scripted content online studio.

The Business of Entertainment LLC Understanding cutting edge digital content production and distribution models through the example of Michael Eisner’s Vuguru 45 minutes
Beginning Twitter for Professionals

OpenSesame’s own community manager Kelly Meeker leads learners through the basics of the world’s most popular microblogging platform.

Kelly Meeker Navigating the Twitter interface to create your own profile and publish your first tweet 7 minutes
Patents 101 – A Basic Introduction to Patent Concepts

This course empowers learners with the knowledge to protect their invention. With an understanding of both patentability criteria and patent coverage, learners will understand how and what to patent.

coofluence research
 
Gaining a basic understanding of patent law 15 minutes
Liar Truthteller Khan Academy

Need a brain break from the workday doldrums? This short from Khan Academy stimulates learners’ problem solving skills with a classic brain teaser. (Note: Khan Academy offers the entirety of their course catalogue for free, so be sure to check out their catalogue for more entertaining, educational content.)

Khan Academy Discovering the answer to a classic brain teaser involving two doors, two individuals, and one all-important question 7 minutes
Shedding Light on Leadership

This course is like a shot of leadership espresso. It’s concise, yet powerful.

Prendismo Realizing the importance of leadership to entrepreneurial endeavors 2 minutes
Create an Impress.js Presentation in 10 Minutes

Impress.js uses CSS3 and HTML5 to create presentations that will leave your audience speechless. Whether you’re presenting a TEDx talk or a school report, Impress.js is a good way to amplify your message.
 

Sarah Eadie Create your first Impress.js presentation 10 minutes
Microsoft Word 2010 Level 2 Lesson 3

This course is well suited for learners who know the basics of how to use Microsoft Word 2010, but want a deeper understanding of some of the program’s more advanced features. This lesson specifically teaches learners how to manipulate the look of their word document with styles and themes.

Sonic Performance Support Knowing how to customize document formatting using styles and themes 10 minutes
Thank You, Sorry, Bye in Chinese

My Chinese Learning teaches learners Mandarin Chinese quickly and easily. Through first watching a dialogue that uses key phrases and then repeating after the encouraging instructor. This course is perfect for any learner interested in a ‘crash course’ in Mandarin Chinese.

My Chinese Learning Learning how to apologize, express appreciation, and give a  warm send-off in Chinese 20 minutes
Microsoft Excel 2012 Level 3 Lesson 7

After taking this course, learners will be able to publish their Excel projects to the web. Excel masterminds with a desire to share their creations may find this free course to be just what they wanted.

Sonic Performance Support Using Excel with the Web, and publishing worksheets to the web 10 minutes

(Image source: 401k Calculator)

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OpenSesame's 12/12 License https://www.opensesame.com/site/blog/opensesames-1212-license/ https://www.opensesame.com/site/blog/opensesames-1212-license/#respond Mon, 16 Jul 2012 17:34:28 +0000 /site/?p=2360 If you’re an elearning buyer, you’re used to frustration, inflexibility and negotiation. You’re used to seeing licenses you’ve paid for go to waste because circumstances changed or schedules got in the way – and you’re not used to vendors who say “yes”. It’s OpenSesame’s goal to make elearning work for you, with flexible purchasing and... Read more »

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If you’re an elearning buyer, you’re used to frustration, inflexibility and negotiation. You’re used to seeing licenses you’ve paid for go to waste because circumstances changed or schedules got in the way – and you’re not used to vendors who say “yes”.

It’s OpenSesame’s goal to make elearning work for you, with flexible purchasing and licensing options to fit your organization’s changing needs. For many training managers, it’s difficult to control when learners start and finish training courses, and inflexible expiration dates make it impossible to adjust training schedules.

The OpenSesame 12/12 License is a simple solution. When a buyer purchases a course on OpenSesame, learners have up to 12 months to start a course. Once a learner starts the course, they have up to 12 months to finish it. For example, if you purchase two seats of a course on July 10, 2012 for your employees Marco and Jane, they must start their courses within 12 months – on or before July 9, 2013. If Marco starts his training on August 1, he can access the course until July 31, 2013. However, if Jane doesn’t start the course until December 30, 2012, she can still access the course for 12 months – until December 29, 2013.

How can the 12/12 license make elearning more convenient for your organization? The 12/12 license creates flexibility for organizations whose learners may not all need to use courses at the same time. Connect learners to training resources as needed – rather than based on a formal calendar. Use remaining budget for the current fiscal year while using the licenses on their own schedule. In other words, buyers can buy courses in one budget cycle and deliver the courses during future cycles. We hate elearning waste as much as you do.

The OpenSesame 12/12 license makes it simple to purchase courses and use them on your schedule. Questions? Get in touch.

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Dealing With HAZMAT: What Employers Need to Know https://www.opensesame.com/site/blog/dealing-hazmat-what-employers-need-know/ https://www.opensesame.com/site/blog/dealing-hazmat-what-employers-need-know/#respond Mon, 09 Jul 2012 10:10:13 +0000 /site/?p=2361 Hazardous materials, also known as HAZMAT, are present in numerous professions. What seems to be an ordinary product might be flammable, toxic, or even explosive. It is essential for professionals in environments where they may encounter hazardous materials to receive adequate training on handling dangerous goods. Though one might only be responsible for a specific... Read more »

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Hazardous materials, also known as HAZMAT, are present in numerous professions. What seems to be an ordinary product might be flammable, toxic, or even explosive. It is essential for professionals in environments where they may encounter hazardous materials to receive adequate training on handling dangerous goods. Though one might only be responsible for a specific part of the process of dealing with HAZMAT, the training should cover topics such as transport, storage, use, disposal and emergency response.

OSHA’s hazard communication standard specifies: “This section [1910.1200(b)(1)] requires chemical manufacturers or importers to classify the hazards of chemicals which they produce or import, and all employers to provide information to their employees about the hazardous chemicals to which they are exposed, by means of a hazard communication program, labels and other forms of warning, safety data sheets, and information and training.” Employees have the right to know about potentially dangerous materials they could come across in their workplace. Thus, the employer is responsible for providing employees with training.

Employers should pay particular care to incorporate following topics into the training process:

  • Material Safety Data Sheet
  • Types of hazardous chemicals
  • Characteristics and effects of different chemicals
  • Labeling
  • How to safely handle dangerous materials
  • Personal protective equipment
  • Spills and clean-up

Employers also need to be aware of the specific regulations which apply to their geographic regions. As such, certain chemicals might be classified differently in the United States as opposed to other countries. Specific state regulations may also apply.

A good starting point to become familiar with different regulations surrounding handling of hazardous materials is the Occupational Safety and Health Administration website.

Once employers have a better understanding of OSHA regulations, they are responsible for providing comprehensive training to employees. For this, a good resource is the OpenSesame catalog of elearning courses on several safety topics.

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Keeping Up With Your eLearning Course Sales on OpenSesame https://www.opensesame.com/site/blog/keeping-your-elearning-course-sales-opensesame/ https://www.opensesame.com/site/blog/keeping-your-elearning-course-sales-opensesame/#respond Fri, 06 Jul 2012 09:02:45 +0000 /site/?p=2362 If you’re a seller in the OpenSesame elearning marketplace, no doubt you want to know how your courses are selling. OpenSesame’s dashboard provides real-time sales data to help you understand what’s selling, when. Viewing Sales Data Start by logging into OpenSesame and clicking “My Account” in the top right of the navigation bar. This is... Read more »

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If you’re a seller in the OpenSesame elearning marketplace, no doubt you want to know how your courses are selling. OpenSesame’s dashboard provides real-time sales data to help you understand what’s selling, when.

Viewing Sales Data

Start by logging into OpenSesame and clicking “My Account” in the top right of the navigation bar. This is your course dashboard, where you can view your account balance, next payment amount and next payment date. This is the big picture of your sales and revenue earned on OpenSesame. 

To dive into the details of which courses are earning the most revenue, click “Manage Your Courses” for more information. You can click on each individual course title to see the course control panel, which displays sales data for each course. The control panel displays the all-time number of transactions, with a breakdown in site licenses and seats sold. Finally, the control panel displays the cumulative revenue you’ve earned from that course.

To see monthly sales and payment amounts, click “Sales Report”. From this report, you can click the name of each month to see a breakdown of each line item sale. 

Understanding Pending Payments

After a sale of your content, OpenSesame will transfer your funds to you 30 days after the end of the month in which your sale occurred. OpenSesame transfers funds to sellers on the first of every month via PayPal. As a result, the next payment amount reflects the payment that will occur at the beginning of the next month and may be smaller than the full balance of funds owed to you.  The account balance may reflect funds owed for up to three months of sales: the present month and the two months prior.

Thanks so much for selling your courses on OpenSesame! If you have questions, please contact us.

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Immersive eLearning Environments: Why They Work https://www.opensesame.com/site/blog/immersive-elearning-environments-why-they-work/ https://www.opensesame.com/site/blog/immersive-elearning-environments-why-they-work/#respond Thu, 05 Jul 2012 10:30:00 +0000 /site/?p=2363 “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” —Maya Angelou eLearning courses provide opportunity to create simulated learning environments, where learners can experiment safely and demonstrate skills. Immersive eLearning environments emotionally engage learners by adding verbal and nonverbal... Read more »

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“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” —Maya Angelou

eLearning courses provide opportunity to create simulated learning environments, where learners can experiment safely and demonstrate skills. Immersive eLearning environments emotionally engage learners by adding verbal and nonverbal social cues to text.

While considering the differences between a classroom and an internship, my research focuses on reasons why organizations use simulations for employee training courses. The marketing language varies — situation-based, scenario-based, experiential, virtual eLearning environments — but here’s my definition:

An immersive eLearning environment demonstrates a job-related behavior that will reach a measurable goal (e.g., safety practices, increased sales, etc.) and provide only the necessary information essential to performing that behavioral activity.

Opponents might propose that ‘faux’ experience is a ‘detached’ form of traditional learning because interfaces make learners read and regurgitate information they can’t necessarily relate to their everyday lives. However, eLearning is not lipstick on a pig. Lessons are experiential and information is lifeless without examples. Simulated environments engage theory into behavioral reaction. A Stanford case study outlines ten benefits of interactive online characters making the Angelou quote above more than artistic. Some of the benefits include social cues that elicit emotional responses and as well as epitomize branding. People are more likely to trust characters using social etiquettes than anonymous sources of information like text.

I interviewed Elizabeth Miller, who has over 20 years’ experience in the education management industry, who explained how simulation builds a “recognizable space”. Miller was Executive Director for The Princeton Review where she managed teams that administer assessment programs. “Simulated environments,” Miller explained, “offer a ‘cognitive Velcro’ that allow new ideas to stick” reinforcing people’s background schema, our mental processes, and helps categorize and interpret the world.

Miller also referred to a study by Bersin & Associates in regards to digital characters’ ability to teach soft skills. Characters can make dry material interesting with voice inflections and body language.  Specifically, one of the case studies about Technology Solution Group reported that their goal is to teach IT professionals about bank auditing and FDIC regulations. “The biggest challenge they faced was making this dry, rule-filled information engaging and easy to understand.” The company used digital characters to act like co-workers that provide helpful on-the-job training. People should walk away from the experience saying, “This character understands me and knows my job. I can learn from this person.”   

In summary, a character wearing employee clothing within a workplace setting will resonate with learners that need to demonstrate a “behavioral goal.” Miller concluded “when learners actually step into their work environment they’re already cued.”

(Video courtesy of CodeBaby)


Cameron McNerney is responsible for researching and developing content for the CodeBaby blog. He has experience in public relations, having worked for companies in Colorado Springs and San Francisco. Cameron can be contacted with questions or comments via email: cameron.mcnerney@codebaby.com.

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Paid Actors vs. Animated Characters: Which is Better for eLearning Courses? https://www.opensesame.com/site/blog/paid-actors-vs-animated-characters-which-better-elearning-courses/ https://www.opensesame.com/site/blog/paid-actors-vs-animated-characters-which-better-elearning-courses/#respond Tue, 03 Jul 2012 10:30:00 +0000 /site/?p=2364 Budgets are tight so companies must find ways to trim expenses. My goal is for businesses to build training courses that operate within their means while still reaching company goals. My research finds the use of animated characters can help businesses achieve their learning objectives while cutting costs. While the term “animated characters” has a... Read more »

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Budgets are tight so companies must find ways to trim expenses. My goal is for businesses to build training courses that operate within their means while still reaching company goals. My research finds the use of animated characters can help businesses achieve their learning objectives while cutting costs.

While the term “animated characters” has a pretty straightforward definition (courtesy of Disney), “paid actors” has a broader meaning. In this case “paid actors” will refer to any face-to-face instructor including the sales guy who trains other sales reps on-the-job to the monotone professor. 

The table below illustrates the effectiveness of animated characters in elearning situations. I’ve outlined four facets of elearning as they apply to paid actors and animated characters: cost, emotional investment of learners, content engagement, and time. The information therein draws from a Stanford case study outlining ten benefits of interactive online characters, and a paper by Hewlett Packard about the advent of virtual agents.  

“Paid Actors” vs. “Animated Characters”

Paid Actors:

Animated Characters:

Cost of Live Actors:

High rates for developing small media. Monetary expense is the bottom line where hiring cycles, staffing levels, and training budgets are concerned. Excluding the time to teach company trainers, content is not always consistent (actors’ “artistic interpretation” may present an obstacle).

 

Emotional Distance:

Learners will critique the actors on a personal level (e.g., “Look at her nails!” or “I’ve never seen a doctor look like that.”); therefore, distracted by superficial details instead of content.

 

Distraction (Not Taken Seriously):

Regardless how dry the content, training videos often appear awkward; therefore, forced. Not only is personal appearance criticized; but also, so is the delivery of the content (think uncomfortable company PSA about workplace harassment).

 

Cost of Time:

When there are changes or edits to complete, sometimes a re-record maybe required including rescheduling which involves time consuming activities like booking studios and renting equipment.

Cost of Animated Actors:

Comparatively little-to-no cost. Virtual characters aren’t unionized yet, they do exactly what they’re told when they’re told. Content is consistent & correctable. Studio software has a high learning curve with advanced animations but the more you use the software the better you become. 

 

Emotional Dissociation:

Learners understand animation isn’t real; there is a sort of forgiveness by the learner for the character’s appearance (see a description of the “uncanny valley” hypothesis).

 

Engaged with Content:

Because of the emotional dissociation mentioned above, the simulation provides complex replicas of the real world. Interpersonal and intrapersonal engagement with the training’s content is involuntary.

 

Cost of Time:

When there are changes to be made or edits to complete, editing the content is easier in a studio program where you can use the same avatars (or different ones!) saving you considerable time.

The table clearly illustrates that animations are easily manipulated, can enhance already existing content or can be used to create an entire course from scratch, and can cost considerably less than paid actors. Animated characters are an excellent option when companies are looking to engage employees with elearning initiatives without spending a considerable amount of money. 

(Animated character image courtesy of CodeBaby)


Cameron McNerney is responsible for researching and developing content for the CodeBaby blog. He has experience in public relations, having worked for companies in Colorado Springs and San Francisco. Cameron can be contacted with questions or comments via email: cameron.mcnerney@codebaby.com.

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Make A Lasting Impression: 5 Interview Skills Training Courses to Help You Prepare For That Big Moment https://www.opensesame.com/site/blog/make-lasting-impression-5-interview-skills-training-courses-help-you-prepare-big-moment/ https://www.opensesame.com/site/blog/make-lasting-impression-5-interview-skills-training-courses-help-you-prepare-big-moment/#respond Mon, 02 Jul 2012 09:00:00 +0000 /site/?p=2365 It is no secret that our economy is not the same as it was 10 years ago. With soaring unemployment rates accompanied with no shortage of qualified workers looking for jobs, the job market can feel like a war zone. In this day and age you can’t afford to be passive and hope that an... Read more »

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It is no secret that our economy is not the same as it was 10 years ago. With soaring unemployment rates accompanied with no shortage of qualified workers looking for jobs, the job market can feel like a war zone. In this day and age you can’t afford to be passive and hope that an opportunity falls in your lap. You need to find a way to stand apart from the crowd.

That is why knowing how to effectively interview is so important. Successfully handling a job interview may be that one chance you get to show an employer that you are the right one for the job. At OpenSesame, we offer over 120 comprehensive training courses that will help you prepare for an interview and make a lasting impression on your prospective employers.

I’ve compiled a list of 5 excellent courses that will help you plan out your interview strategy and ensure that you are ready for that big moment.

 

Have any helpful tips for acing interviews? Did I leave out your preferred interviewing skills course? Share them in the comments!

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6 Courses for Simple Software Upgrades https://www.opensesame.com/site/blog/6-courses-simple-software-upgrades/ https://www.opensesame.com/site/blog/6-courses-simple-software-upgrades/#respond Fri, 29 Jun 2012 09:20:20 +0000 /site/?p=2366 Is your company running on outdated software? More than 30 percent of people across the United States are still running Windows XP even though it came out more than 10 years ago. Companies are almost as far behind. Many are still using software like Microsoft Office 2003 – they’re aware that it is outdated, but... Read more »

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Is your company running on outdated software? More than 30 percent of people across the United States are still running Windows XP even though it came out more than 10 years ago. Companies are almost as far behind. Many are still using software like Microsoft Office 2003 – they’re aware that it is outdated, but are nervous about losing data during an upgrade or facing other difficulties along the way. Companies and individuals in this situation will be happy to hear that there are elearning courses out there that provide easy, step-by-step instruction on how to migrate data and complete installations successfully.

All six of these course bundles are provided by MindLeaders. The bundles are compilations of shorter courses that provide training on all aspects of the topic. These bundles have an outstanding content to price ratio, especially compared to the individual courses.

  • Word 2003 to 2010 Upgrade: This is a four course bundle comprised of courses that instruct users on how to import old data into their new MS Word program and how to adjust to the new interface and layout.
  • Excel 2003 to 2010 Upgrade: Also a four course bundle, this set tackles the Excel upgrade process, explaining in detail new features and aspects of the interface in the new 2010 version of this popular spreadsheet application.
  • Outlook 2003 to 2010 Upgrade: Outlook is one of the most widely used email programs, and this bundle will assist you in upgrading your systems to the newest version available.
  • Powerpoint 2003 to 2010 Upgrade: These four courses provide detailed walkthroughs of all of the new features. Even if you never used PowerPoint 2003, this bundle is great for teaching you the ins and outs of the new PowerPoint 2010 version.
  • Access 2003 to 2010 Upgrade: This bundle presents the new features of Access 2010 with regards to the 2003 version to smooth the upgrade process. These four courses will make the transition easy and efficient.
  • Windows 7 Upgrade: Windows 7 is the most widely used operating system today. If you are running Windows XP or Vista, this is the perfect bundle to help you make the transition to the most popular operating system on the market.

Make sure your office’s software is up to date to improve efficiency, compatibility and accessibility by upgrading to current versions of the software that you already use. Use these courses to bring your staff up to speed before the upgrade and to not lose time and resources with employee’s struggles.

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How Has FranklinCovey Changed Your Organization? – Share Your Story and Win https://www.opensesame.com/site/blog/how-has-franklincovey-changed-your-organization-share-your-story-and-win/ https://www.opensesame.com/site/blog/how-has-franklincovey-changed-your-organization-share-your-story-and-win/#respond Thu, 28 Jun 2012 17:34:24 +0000 /site/?p=2367 Stephen R. Covey’s The 7 Habits of Highly Effective People is an international bestseller – bringing a framework for positive change and effectiveness to readers’ personal and professional lives. The OpenSesame team is no different. At the OpenSesame office, we meet every Friday to discuss The 7 Habits – focusing on how we develop as... Read more »

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Stephen R. Covey’s The 7 Habits of Highly Effective People is an international bestseller – bringing a framework for positive change and effectiveness to readers’ personal and professional lives.

The OpenSesame team is no different. At the OpenSesame office, we meet every Friday to discuss The 7 Habits – focusing on how we develop as individuals to make OpenSesame a successful company and a pleasant place to work.

Our key metrics are certainly important to us. Around the perimeter of our office statistics flash on flat screen monitors affirming progress towards our goals, and alerting us to the areas requiring improvement. But we recognize that without having a similar anchor in personal values to guide us, all the metrics in the world won’t help OpenSesame achieve its full potential as a company. We need to reflect where our personal successes and failures lie in order to develop a deeper understanding of what we need to change in ourselves to be more successful professionals.

We’re giving you, our readers, a chance to reflect on the ways FranklinCovey’s message and materials have impacted you and your organization. We’re giving away 5 free seats of a FranklinCovey course to the company or individual with the most thought-provoking, inspiring, touching or entertaining answer to the following prompt:

“What is your favorite 7 Habits for Highly Effective People “ahha” moment?”

Join the conversation on Twitter here. Be sure to tag your submission with #7Habits or @opensesame – we want to be sure we see what you come up with!

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Course of the Week: Take Charge of Your Own Life & Carry Your Own Weather https://www.opensesame.com/site/blog/course-week-take-charge-your-own-life-carry-your-own-weather/ https://www.opensesame.com/site/blog/course-week-take-charge-your-own-life-carry-your-own-weather/#respond Wed, 27 Jun 2012 16:52:35 +0000 /site/?p=2368 Thousands of courses, instantly  Employee Development Regulation Compliance Business Growth Taking Charge of Your Life by FranklinCovey Take charge of your life with insights from FranklinCovey Help employees set and achieve goals Enable your organization to overcome challenges Improve employees’ ability to lead change  Starting at $7.99    Top business courses Leadership Development Conflict Resolution... Read more »

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OpenSesame.com

Thousands of courses, instantly 

Employee Development
Regulation Compliance
Business Growth
OpenSesame Course of the Week
Taking Charge of Your Life by FranklinCovey

Take charge of your life with insights from FranklinCovey

  • Help employees set and achieve goals
  • Enable your organization to overcome challenges
  • Improve employees’ ability to lead change 

Starting at $7.99

Preview   Buy Now

Top business courses

Leadership Development
Conflict Resolution
What Would Google Do?
Leadership Development
Conflict Resolution
What Would Google Do?

Top management courses

Managing for Employee Engagement
Six Sigma Videos
 Set Performance Expectations
Managing for Engagement
Six Sigma Videos
Set Performance Expectations
14,017 Courses
Available
OpenSesame Facebook  OpenSesame Twitter  OpenSesame Google Plus

Find Courses Fast

Preview courses and read reviews

Easy to Use

Online, by email or with any LMS

Available Instantly

Start taking courses immediately

No Strings Attached

No contracts
No commitments

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OpenSesame Now Offers FranklinCovey Courses https://www.opensesame.com/site/blog/opensesame-now-offers-franklincovey-courses/ https://www.opensesame.com/site/blog/opensesame-now-offers-franklincovey-courses/#respond Tue, 26 Jun 2012 10:00:00 +0000 /site/?p=2369 OpenSesame is pleased to announce that the OpenSesame catalog now features personal change and business skills courses from FranklinCovey, the world-renowned leadership, business and personal effectiveness training experts. Ninety percent of Fortune 100 companies rely on FranklinCovey to train their employees in leadership, strategy execution, individual effectiveness, and customer loyalty. With more than 25 years... Read more »

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OpenSesame is pleased to announce that the OpenSesame catalog now features personal change and business skills courses from FranklinCovey, the world-renowned leadership, business and personal effectiveness training experts.

Ninety percent of Fortune 100 companies rely on FranklinCovey to train their employees in leadership, strategy execution, individual effectiveness, and customer loyalty. With more than 25 years of experience in developing business leaders through best-selling books, seminars and training programs, the leaders in corporate professional development have created an excellent library of elearning courses to bring their insights and wisdom online.

Like many of you, the OpenSesame team has learned from FranklinCovey over the years and we’re thrilled to partner with FranklinCovey to offer their elearning courses for sale on OpenSesame. With more than 60 elearning courses, the FranklinCovey catalog provides concrete examples of how to implement skills like leadership, productivity and relationship-building in the workplace.

To get started with the FranklinCovey catalog, check out some of the most popular FranklinCovey courses:

 

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Workplace Harassment Courses for Supervisors https://www.opensesame.com/site/blog/workplace-harassment-courses-supervisors/ https://www.opensesame.com/site/blog/workplace-harassment-courses-supervisors/#respond Mon, 25 Jun 2012 10:30:00 +0000 /site/?p=2370 As a manager or supervisor, it is important that your employees feel safe and comfortable in the workplace. Workplace harassment can be a substantial problem for everyday business operations and can lead to expensive lawsuits if not properly handled by management. The OpenSesame marketplace offers a wide range of effective workplace harassment training courses and... Read more »

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As a manager or supervisor, it is important that your employees feel safe and comfortable in the workplace. Workplace harassment can be a substantial problem for everyday business operations and can lead to expensive lawsuits if not properly handled by management. The OpenSesame marketplace offers a wide range of effective workplace harassment training courses and has courses specifically aimed at managers as well.
With these training courses, managers will be trained in the methods of correctly dealing with harassment problems in the workplace as well as tactics to prevent harassment from happening.
 

*Volume Discount Available

For more information or a demo license to try out any of these courses, e-mail us at Info@OpenSesame.com.

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Engage Employees in your Sustainability Efforts with Training Courses from Green Education Online https://www.opensesame.com/site/blog/engage-employees-your-sustainability-efforts-training-courses-green-education-online/ https://www.opensesame.com/site/blog/engage-employees-your-sustainability-efforts-training-courses-green-education-online/#respond Thu, 21 Jun 2012 15:10:16 +0000 /site/?p=2371 Promote sustainability! Go green! When a business wants to take steps to become more sustainable, where do they turn? Most companies understand the benefits of ‘going green’ – both for their bottom line, and the welfare of their employees and the environment. But where can companies go to receive high-quality sustainability information that they can... Read more »

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Promote sustainability! Go green! When a business wants to take steps to become more sustainable, where do they turn? Most companies understand the benefits of ‘going green’ – both for their bottom line, and the welfare of their employees and the environment. But where can companies go to receive high-quality sustainability information that they can put into practice immediately?

Many organizations are looking for training resources on sustainability for both internal training and to offer customers, yet have not discovered a good, comprehensive source of web-based materials to satisfy this need. Green Education Online fills this niche with professionalism and a transparent delivery for accountability with testing for core competencies.

Green Education Online offers concise online sustainability training courses on a variety of different topics – with action steps to actually plan for sustainability, directives to manage waste and what can be recycled, providing accountability for corporations and government agencies. Each training topic is presented in a small group (2-6) of 15-minute modules, meaning it’s easy to fit green elearning into even the busiest workday schedule. Ambitious individuals who complete all 50 modules in Green Education Online’s Sustainability Education Series receive a Green Leadership Professional (GLP) designation. The Sustainability Education Series bears the approval of both The U.S. Green Building Council and Green Building Certification Institute. Therefore, Green Education Online courses in the Sustainability Education series can be used by LEED Professionals towards receiving Continuing Education credits. Leadership in Energy and Environmental Design (LEED) is a system used to rate buildings, homes and neighborhoods on their ‘green’ construction, performance and maintenance. Topics include:

  • Step By Step Actions For Sustainability Planning for Government and Business
  • Social Responsibility from an Internal Perspective
  • Transparency for Your Stakeholders
  • Introduction to Green Building/Systems/Materials
  • Green Certification and Standards Defined
  • Green Supply Chain Management and Sustainable Purchasing Practices
  • Water Resources and Conservation
  • Environmental Accounting and Stakeholder Transparency

Green Education Online’s courses can be purchased as an entire 50 course series or individually to serve corporate and government customers with a balanced focus. For more information about Green Education Online, visit their website.

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Course of the Week: Get Employees Up to Speed with Microsoft Word 2010 https://www.opensesame.com/site/blog/course-week-get-employees-speed-microsoft-word-2010/ https://www.opensesame.com/site/blog/course-week-get-employees-speed-microsoft-word-2010/#respond Wed, 20 Jun 2012 14:21:26 +0000 /site/?p=2372 Thousands of courses, instantly  Employee Development Regulation Compliance Business Growth Microsoft Word 2010 Level 1, Lesson 1 by Sonic Performance Support Get employees up to speed with Microsoft Word 2010 Help employees use essential software Reduce downtime spent with tech support Make sure your documents look professional Starting at $3.48    Top desktop applications courses... Read more »

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OpenSesame.com

Thousands of courses, instantly 

Employee Development
Regulation Compliance
Business Growth
OpenSesame Course of the Week
Microsoft Word 2010 Level 1, Lesson 1 by Sonic Performance Support

Get employees up to speed with Microsoft Word 2010

  • Help employees use essential software
  • Reduce downtime spent with tech support
  • Make sure your documents look professional

Starting at $3.48

Preview   Buy Now

Top desktop applications courses

Drug-Free Workplace
Sexual Harassment Prevention
Google Docs
Excel 2007
Protecting Your PC
Google Docs

Top free courses

Leadership Insights
Twitter
Microsoft Word
1,1 Courses
Available
OpenSesame Facebook  OpenSesame Twitter  OpenSesame Google Plus

Find Courses Fast

Preview courses and read reviews

Easy to Use

Online, by email or with any LMS

Available Instantly

Start taking courses immediately

No Strings Attached

No contracts
No commitments

 

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Introducing the eLearning Expert Review Panel https://www.opensesame.com/site/blog/introducing-elearning-expert-review-panel/ https://www.opensesame.com/site/blog/introducing-elearning-expert-review-panel/#respond Tue, 19 Jun 2012 09:00:00 +0000 /site/?p=2373 OpenSesame is excited to announce our panel of expert course reviewers. In April, we began our search for elearning experts to help analyze our catalog and give us their expert opinions on the libraries of courses in the OpenSesame marketplace. The team we selected reflects experienced perspectives on elearning, from content creation to instructor development.... Read more »

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OpenSesame is excited to announce our panel of expert course reviewers. In April, we began our search for elearning experts to help analyze our catalog and give us their expert opinions on the libraries of courses in the OpenSesame marketplace. The team we selected reflects experienced perspectives on elearning, from content creation to instructor development. As OpenSesame continues to rapidly expand the world’s marketplace for online learning content, we are confident that our team of reviewers will enable buyers to select the course offerings that are directly relevant to their specific needs. Let’s introduce you to the team!

 

Brian Dusablon
Brian helps businesses develop their performance and elearning strategies by working closely with them to define their goals and implement programs, maintaining a focus on the user experience. He also runs his own consulting, design and project management company, Duce Enterprises. While he manages to stay quite busy with work projects, he finds time for family, sports and gaming. You can find him on Twitter (@briandusablon) and on the web at briandusablon.com.
David Glow
David had been working in corporate training for the past decade. In that time, he’s gained experience in every step of the elearning process – from development and strategy to administration and assessment. He is particularly interested in leveraging learning metrics and Web 2.0 tools to enable business solutions at minimal cost. David Glow tweets @criticallearner and is omnipresent on various elearning LinkedIn discussion groups.
Cynthia Larson
Cynthia began her career in learning and library services at – of all places – Harley Davidson Motor Company. From there, she has continued to develop her skills in delivering return on library and learning content investment. Cynthia also has international research and analysis experience through her work in developing a global team in India.
Mark Sheppard
Learning and development practitioner, writer and speaker Mark Sheppard believes that learning is a constant process. This philosophy has led him to focus on innovative blended learning solutions that puts the learner at the center of the experience. When he’s not writing for his blog, The Hitchhiker’s Guide to Learning, he’s part of the innovations team helping to redefine maintenance training for the Royal Canadian Air Force. Find him on Twitter @elearningguy.
Kevin Thorn
Kevin brings over 10 years of experience desinging and developing training solutions to his elearning design company NuggetHead Studioz. Before turning his passion for design into a business venture, he worked for more than 5 years as an LMS administrator. Be sure to visit his LearnNuggets blog for his insights into elearning, aesthetics, and everything in between. You can also find him on Twitter @learnnuggets.
Judy Unrein
Judy Unrein makes stuff that helps people learn. She is a senior instructional designer for NIKE, Inc. and a frequent speaker and writer for local and national organizations including ASTD, the eLearning Guild, and eLearn Magazine. She blogs about learning design and technology at http://onehundredfortywords.com and tweets @jkunrein. Judy has worked in the field of learning and development since 1997. She has a bachelor’s degree in English, an MBA, and an M.Ed. in instructional design with a focus on workplace learning.

 

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4 Fire Safety Training Courses https://www.opensesame.com/site/blog/4-fire-safety-training-courses/ https://www.opensesame.com/site/blog/4-fire-safety-training-courses/#respond Mon, 18 Jun 2012 09:00:00 +0000 /site/?p=2374 The Christmas lights have been put away for a while and we’re opening the windows instead of turning up the heat, but the summer is no time to ignore fire hazards in the workplace. Some of the most common reasons fires start in the summer are: Cooking indoors Grilling outside 4th of July fireworks Air... Read more »

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The Christmas lights have been put away for a while and we’re opening the windows instead of turning up the heat, but the summer is no time to ignore fire hazards in the workplace. Some of the most common reasons fires start in the summer are:

  • Cooking indoors
  • Grilling outside
  • 4th of July fireworks
  • Air conditioning units short-circuiting
  • Smoking

According to the 2010 National Census performed by the U.S. Department of Labor, work-related fatalities resulting from fires more than doubled from 2009 to 2010. This number makes up over 3.5% of total fatalities in the workplace. Use fire safety training courses to avoid becoming part of this statistic, keep your insurance risks down, and prepare your employees for the possibility of a fire.

Online fire safety courses are an affordable and effective way to teach proper fire safety and protocol. By keeping your employees trained and informed you drastically lower the chance of having an incident in the workplace. I’ve compiled this list of four courses to help your organization prevent fires and prepare for inevitable accidents:

Keep your workplace fire-free this summer by training employees and having easy to follow protocols for safely dealing with a fire.

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5 Best Courses for Completing California AB-1825 and AB-2053 Sexual Harassment Training https://www.opensesame.com/site/blog/5-best-courses-completing-california-ab-1825-and-ab-2053-sexual-harassment-training/ https://www.opensesame.com/site/blog/5-best-courses-completing-california-ab-1825-and-ab-2053-sexual-harassment-training/#respond Thu, 14 Jun 2012 12:00:00 +0000 /site/?p=2375 Does your business operate in California? Do you have more than 50 employees? Yes? Then you are subject to California AB 1825, which requires you to provide sexual harassment prevention training to your employees. AB 1825 in California states that companies with more than 50 employees must provide two hours of sexual harassment prevention training for managers... Read more »

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Does your business operate in California? Do you have more than 50 employees? Yes? Then you are subject to California AB 1825, which requires you to provide sexual harassment prevention training to your employees. AB 1825 in California states that companies with more than 50 employees must provide two hours of sexual harassment prevention training for managers every two years.

While this may sound like a daunting task, the OpenSesame marketplace features a number of online training courses that meet California state requirements, enabling you to offer training that your employees can complete on their own schedule, without disrupting work. Online harassment training will also support your efforts to build a positive and respectful workplace while protecting your company from legal risk. 

Choose from this list of engaging, effective California sexual harassment prevention training courses to check “compliance” off your to-do list and get your managers back to work.

** Volume Discount Available

Interested in something else? Check out all of OpenSesame’s all our AB 1825 California harassment training courses. For more information or a demo license to try out any of these courses, email us at Info@OpenSesame.com.

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Course of the Week: Help Employees Focus on Key Priorities https://www.opensesame.com/site/blog/course-week-help-employees-focus-key-priorities/ https://www.opensesame.com/site/blog/course-week-help-employees-focus-key-priorities/#respond Wed, 13 Jun 2012 19:10:13 +0000 /site/?p=2376 Thousands of courses, instantly  Employee Development Regulation Compliance Business Growth Focusing on Your Key Priorities by Cegos Help employees prioritize their work  Help employees evaluate competing tasks against organizational goals Enable employees to use time effectively Available in 11 languages Starting at $39.20    Top business courses Mastering Coaching Conflict Resolution Presentation Skills Top free... Read more »

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OpenSesame.com

Thousands of courses, instantly 

Employee Development
Regulation Compliance
Business Growth
OpenSesame Course of the Week
Focusing on Your Key Priorities by Cegos

Help employees prioritize their work 

  • Help employees evaluate competing tasks against organizational goals
  • Enable employees to use time effectively
  • Available in 11 languages

Starting at $39.20

Preview   Buy Now

Top business courses

Drug-Free Workplace
Sexual Harassment Prevention
Presentation Skills
Mastering Coaching
Conflict Resolution
Presentation Skills

Top free courses

Leadership Insights
Beginning Twitter
Microsoft Excel
1,11 Courses
Available
OpenSesame Facebook  OpenSesame Twitter  OpenSesame Google Plus

Find Courses Fast

Preview courses and read reviews

Easy to Use

Online, by email or with any LMS

Available Instantly

Start taking courses immediately

No Strings Attached

No contracts
No commitments

 

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How to Complete OSHA Training Online https://www.opensesame.com/site/blog/how-complete-osha-training-online/ https://www.opensesame.com/site/blog/how-complete-osha-training-online/#respond Tue, 05 Jun 2012 19:30:05 +0000 /site/?p=2377 Between safeguarding employees’ well-being, protecting workplace morale, minimizing insurance risks and complying with federal regulations, providing employees with safety training is essential. The Occupational Safety & Health Administration (OSHA) is the federal regulatory agency responsible for establishing and enforcing guidelines for workplace safety.    OSHA promulgates regulations to protect employee safety, including 10-hour and 30-hour... Read more »

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Between safeguarding employees’ well-being, protecting workplace morale, minimizing insurance risks and complying with federal regulations, providing employees with safety training is essential. The Occupational Safety & Health Administration (OSHA) is the federal regulatory agency responsible for establishing and enforcing guidelines for workplace safety.   

OSHA promulgates regulations to protect employee safety, including 10-hour and 30-hour training requirements for specific employee roles. OSHA 10-hour training is intended for entry level workers, while 30-hour training is focused on supervisors or workers who are responsible for others’ safety. The goal of the 10-hour and 30-hour requirements is ensuring that workers will be able to do their job with a solid understanding of workplace hazards, prevention techniques and complaint filing procedures.

Traditionally, many organizations have hired OSHA-authorized trainers to visit their workplaces to give in-person training sessions. This is expensive and disruptive to normal work flows. Whenever and wherever an Internet connection is available, online training is at your fingertips. For employers, online training makes it easy to track learners’ progress, making complying with regulations effective and efficient.

The OpenSesame marketplace features courses from several OSHA-certified course developers, including:

         
One closing note: When evaluating OSHA safety training courses, remember that only OSHA-certified online course providers can issue OSHA certificates. Read course descriptions carefully and get in touch if you have questions.

Have any great examples of OSHA training initiatives in your organization? Share them in the comments!

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3 Steps to Developing Content That Sells Itself https://www.opensesame.com/site/blog/3-steps-developing-content-sells-itself/ https://www.opensesame.com/site/blog/3-steps-developing-content-sells-itself/#respond Fri, 01 Jun 2012 21:52:16 +0000 /site/?p=2378 Earlier this week, we discussed tips from Vado, Inc. co-founders Kim Egan and Cindy Pascale on eliminating ‘scrap learning’ in an organization. The HR veterans presented valuable insights about setting measurable goals, understanding employee expectations and making elearning desirable to employees. By making sure elearning is broken down into implementable chunks, the amount of time... Read more »

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Earlier this week, we discussed tips from Vado, Inc. co-founders Kim Egan and Cindy Pascale on eliminating ‘scrap learning’ in an organization. The HR veterans presented valuable insights about setting measurable goals, understanding employee expectations and making elearning desirable to employees. By making sure elearning is broken down into implementable chunks, the amount of time and money wasted on elearning programs (‘scrap learning’) can be significantly decreased.

Now, we’re giving the elearning vendor community a chance to benefit from the Vado, Inc. masterminds. The two began the process of starting their elearning company with extensive research. They delved into the crucial question they thought was going unaddressed – what type of elearning content really helps people develop? Understanding how to create effective content is the most important part of an elearning vendor’s job. Moving from purchasing content to selling it, Kim and Cindy have unique insights on creating exemplary elearning content. We’ve condensed their advice into three points sellers should keep in mind when creating content for the elearning marketplace.

Advice for Sellers

  1. Brevity is best. All Vado Inc. courses are under two minutes long. Cutting course length down forces content creators to present the most basic ideas related to their topic. This prevents lesson authors from confusing or overwhelming learners with more difficult, technical content.

    “You can still learn about all the facets of a topic,” Cindy asserts. “There are 85 mini courses that you can watch on customer service, for example. But you can pick and choose the modules that make sense to you. You can target the issues that affect your team.” Most people have a long list of things to do at work, and in order for elearning to be effective, it must fit into people’s work schedules.
     

  2. Show the way. You’ve spent five hours learning about how to better become a leader. You’ve listened to speakers, brainstormed a list of great leaders and discussed theoretical points with your colleagues. But when you return to the office the next day and are faced with a management challenge, you can’t seem to access your leadership potential. What was the point? Kim and Cindy grew to understand that the elimination of scrap learning hinged on effective implementation.

    Each Vado Inc. course is supplemented with an implementation guide, as well as downloadable job aids like templates and checklists. “We’re filling an elearning niche because we create courses that demand follow-through.” This results in employees that both know what a good leader looks like, and how to act like one.
     

  3. Take a blended approach. Vado Inc. understands the need for bite-sized learning in an age of internet-induced information overload. Kim and Cindy also understand that video, audio and other prevalent online media has become the most preferred way to learn. “People are accustomed to watching videos to learn things,” says Cindy. By delivering courses in video form and supplementing these with audio and document content, Vado, Inc. courses connect with every learning style in a modern way.
     

You can check out the Vado Inc. course and course bundle listing here.

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Reducing Scrap Learning with Vado, Inc. https://www.opensesame.com/site/blog/reducing-scrap-learning-vado-inc/ https://www.opensesame.com/site/blog/reducing-scrap-learning-vado-inc/#respond Fri, 01 Jun 2012 21:19:26 +0000 /site/?p=2379 Introducing Vado, Inc. OpenSesame is excited to announce the addition of Vado Inc. courses to our elearning marketplace. Vado, Inc. co-founders Kim Egan and Cindy Pascale have arrived at unique conclusions about how to translate an organization’s desire to enable employees to improve their skills into real results. Both Kim and Cindy come from an... Read more »

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Introducing Vado, Inc.

OpenSesame is excited to announce the addition of Vado Inc. courses to our elearning marketplace. Vado, Inc. co-founders Kim Egan and Cindy Pascale have arrived at unique conclusions about how to translate an organization’s desire to enable employees to improve their skills into real results. Both Kim and Cindy come from an HR background, one they feel perfectly marries with elearning success. “Good intentions become useless without thoughtful implementation,” Kim says. “We set out to eradicate this waste by developing a unique type of elearning course.”

“Managers want to engage, retain and develop their employees. They just sometimes don’t know what to do. There’s a big barrier between ‘wanting to do’ and ‘doing’. Kim and I set out to develop learning content to bridge that gap,” Cindy explains.

What is ‘scrap learning’?

They discovered that 70-80% of job-related development happens in the workplace. Employees were learning more by doing than they were by spending days in long workshops. This statistic implied an excess – ‘scrap learning’ – within company training initiatives. Scrap learning is training that has been delivered successfully but never applied. An astonishing 50-80% of workplace learning becomes scrap. Cindy laughs, “If any other business process were as inefficient as elearning development, they’d be out of business.”

Wait! Before you abandon your plans for an elearning program, understand that the success of such initiatives are variable depending on the buyer’s vision and the quality of purchased content. Kim and Cindy co-founded Vado, Inc. with the mission to compile their research to create an elearning courses that significantly minimize scrap learning. Here are Kim and Cindy’s guidelines for evaluating elearning courses:

Advice for Buyers

  1. Determine a clear, measurable goal. Organizations interested in elearning programs should align course content with their business goals. Once course buyers understand how an elearning program will benefit their organizations, they should consider their decision at a deeper level. For instance, some elearning courses on leadership delve into the more esoteric questions around leadership – what qualities make a great leader? The Vado Inc. Competency Development: Leadership bundle breaks leadership into implementable steps, including “Determining if your actions are consistent with your values”, and “Increasing your consistency between your actions and the company values”. Such clearly articulated goals, make it easy to gauge success.

    Kim expounded on the topic, stating: “Buyers should ask themselves ‘What do I want my learner to be able to do when they’ve finished their course?’ If they just want employees to understand concepts, there are a variety of courses that can meet that need. But if you need employees to actually do something, you need to look at the courses you’re purchasing and make sure that the content translates into action.” The Vado Inc. co-founder warned that If a course does not appear to help learners implement what they’ve learned on the job, the chances of wasting money is very high. For this reason, Vado, Inc. provides downloadable job aids like templates and checklists to ensure follow through.
     

  2. Anticipate employee expectations. Be sure you understand what target learners are expecting from the course material, and what type of learning material is standard in your field. Seasoned wielders in their 40’s and 50’s will accept vastly different content than the marketing team at a fashion company. Cindy and Kim agree that just as websites have become cleaner with more white space in the past few years, simple is better in elearning content, too. Vado, Inc. focuses on superior content over flashy “clicky-clicky-bling-bling”, and keeps their video design crisp and very simple.
     
  3. Make it desirable. “People are either accountable for training – it’s mandatory – or they have to really want to grow, develop or improve. In order to foster that desire, you have to make your content compelling; make it desirable.” Kim describes this process by articulating a clear answer to the learner’s first question, what’s in it for me? “You don’t need a fancy title. Talk about results! Real results focus learner attention. They can easily see what’s in it for them.”
    The Vado, Inc. Career Development bundle is a clear example of this. With just a quick look at the front page, learners are presented with a tantalizing menu of skills: “Learn how to brand and promote what you do”, “Identify potential career opportunities”, etc. Each modular step is labelled with an obvious value-add for the learner, making the somewhat nebulous topic of ‘career development’ concrete and easily attainable.

You can check out the Vado Inc. course and course bundle listing here.

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5 Keys to eLearning Effectiveness https://www.opensesame.com/site/blog/5-keys-elearning-effectiveness/ https://www.opensesame.com/site/blog/5-keys-elearning-effectiveness/#respond Thu, 31 May 2012 16:51:44 +0000 /site/?p=2380 Yesterday, we partnered up with Dawn Kohler of The Inside Coach to co-host a webinar on increasing utilization of elearning courses within an organization. Dawn spoke to viewers about the benefits of elearning – and the pitfalls. While surveys prove that employees prefer on-line training and learn more from ecourses, businesses are still having a... Read more »

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Yesterday, we partnered up with Dawn Kohler of The Inside Coach to co-host a webinar on increasing utilization of elearning courses within an organization. Dawn spoke to viewers about the benefits of elearning – and the pitfalls. While surveys prove that employees prefer on-line training and learn more from ecourses, businesses are still having a difficult time persuading employees to use the elearning tools available to them.

For those of you who weren’t able to join us this morning, here are Dawn’s key recommendations for increasing elearning effectiveness in your organization.

The Inside Coach 5 Keys to Increasing elearning Usage and Effectiveness

  1. Plan your program. Before you go searching for courses, you need to determine the target audience and objectives for your elearning program. Ask yourself: who am I trying to develop? What skills do I want them to gain from this elearning program? Design your materials around these two considerations. Be sure your initiative has a beginning, middle and end. The process of being introduced to new material, absorbing and mastering it goes a long way towards creating the feeling of accomplishment that will motivate employees to engage elearning. With a clearly articulated development program, goals, and deadline, your employees will see the value and urgency in online training.
     
  2. Find good material. It’s easy to be dazzled by the various bells and whistles offered with elearning courses. But before you begin choosing your elearning courses based on which has the best color schemes or most exciting animations, consider the following:  
  • Courses with both audio and visual impressions creates the most engaging learning experience. Avoid courses that rely too heavily on text in particular.
      
  • Courses with practical, relevant content provide more immediate value to users. If learners cannot easily identify what they’re learning and how they can use it, chances are the course is too esoteric or complicated to be worth their while.
     
  • Courses that not only include retention tests but advertise to the learner that there will be a test at the end are more effective in holding user attention – leading to better learning.
     
  • Courses completion should easily fit within an hour. In today’s fast-paced work world, that’s about all the time people will ever have. Don’t making elearning stressful. Keep lesson quantity manageable using the Goldilocks rule – give learners too much info, and they’ll become too overwhelmed to use it. Give them too little information, and it won’t feel like an accomplishment. It needs to be just right.
  1. Package courses. If you give employees a random collection of elearning material, they will know that you didn’t spend the time to make sure the content is relevant to their work, and they’ll perceive the program as a waste of time. By combining your courses into a relevant curriculum that makes sense to them, employees will clearly understand the intended outcomes and the personal benefit wrapped up in those outcomes. Find yourself struggling to put together a cohesive curriculum? Someone at OpenSesame is available to help you compile a program out of our available courses. If your organizational leadership doesn’t demonstrate that they care about the outcomes of the program, learners won’t care. Make sure management clearly articulates the program curriculum, expectations and benefits. Just this simple gesture bumps usage rate to 85% in conjunction with tips 1 and 2.
     
  2. Blend events to support material and assure accountability. This is the final key to ratcheting elearning engagement to 94%. Making curriculum completion a prerequisite to an event such as a webinar, onsite or one-on-one coaching session is one of the most effective ways of increasing engagement. By providing employees with a skills foundation through elearning and then actively practicing these skills in a group setting or one-on-one, you ensure they see the value of their new skills in action.
  1. Demonstrate organizational buy-in. Failing to recognize the elearning accomplishments is a mistake many companies make accidentally. Leadership becomes so excited at the success of their new elearning program that they forget to ‘close the loop’. When learners complete their online training, be sure to recognize their accomplishment – this can be as simple as distributing certificates of completion. Finally, when you notice employees using the skills they gained in training, be sure to praise them for their implementation.

For more great webinars from Dawn Kohler, please visit The Inside Coach event calendar. Don’t forget to check out The Inside Coach’s excellent catalog of courses on OpenSesame. We’re offering their Conflict Resolution course at a 15% discount until June 15th.

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A Penguin Who Changed China: Tencent.com https://www.opensesame.com/site/blog/penguin-who-changed-china-tencentcom/ https://www.opensesame.com/site/blog/penguin-who-changed-china-tencentcom/#respond Mon, 21 May 2012 15:03:20 +0000 /site/?p=2381 Free services and entertainment are two of the most important things Chinese people look for on the web and there is no Internet company that knows Chinese netizens better than Tencent.com. In the past 12 years, Tencent has developed China’s most popular instant messenger, built up China’s largest online game platform, and created China’s hottest... Read more »

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Free services and entertainment are two of the most important things Chinese people look for on the web and there is no Internet company that knows Chinese netizens better than Tencent.com. In the past 12 years, Tencent has developed China’s most popular instant messenger, built up China’s largest online game platform, and created China’s hottest group messaging app. Even in the smallest village in China, you will find Tencent’s most successful product, the penguin-iconned Tencent QQ messenger, connecting everyone to people they love. 

Tencent’s strategy is “modify and occupy”. Instead of developing original software and services, Tencent chooses to “modify” popular things and add more functions Chinese people like. Most importantly, they are almost all free. Just take Tencent’s QQ as an example. It is very similar to Skype but includes more free services. Only paid premium users can have group video calling on Skype. However Tencent QQ supports 20 people video calling with no charge. Tencent QQ also supports offline file transfer, which is very convenient for business users. Compared to Windows Live Messenger, Tencent QQ also does a much better job on messenger group functions. You can send emails, share files and live chat with all your group members, and each group can include 500 people. For picture and movie sharing fans, Tencent QQ is the best free screenshot and video capture tool. Tencent QQ provides more services than most Chinese internet users can possibly want – and all they need to pay is their Internet costs.

With more than 700 million user accounts world wide, Tencent QQ is a huge user group that brings Tencent.com tremendous business opportunities and bargaining power. Using your Tencent QQ log-in information, you can join all kinds of free Tencent services, such as QQ Games, QQ Zone (like MySpace), Tencent Weibo (like Twitter), QQ mail, Mobile QQ, Weixin (like Talkbox), etc. Every time Tencent launches a new product, it promotes it to its captive audience of QQ users.

This market domination makes it hard for start-up companies to develop loyal users no matter how innovative they are. The “Tencent ceiling” has become a serious topic in Chinese Internet market. One QQ user put it this way:” If Facebook was invented in China, we will be using Tencent Bookface now.”

Although people disagree with Tencent’s business strategy, no one can argue with the efficiency and convenience of Tencent’s products. Tencent knows its customers and Chinese society very well: Chinese people prefer to have free average service than paid good service, and have huge enthusiasm for “time killers” like chatting, games and movies. All of these services must be simple to use.

Due to restrictions and censorship in the Chinese Internet market, global giants like Google and Yahoo are disadvantaged in comparison to local companies. It’s also really hard for American companies to truly understand what Chinese people want and need. It’s much easier to get money from advertisements in China than actual product sales.

The hard truth is that in China, innovation is not a selling point. Your market advantage is a great sales and marketing strategy. Tencent’s success secret is very simple: Designing products that perfectly match Chinese netizens’ expectations. With a “penguin” in every Chinese computer, Tencent is waddling toward complete market domination.
 

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The King of Chinese Social Media: Sina Weibo https://www.opensesame.com/site/blog/king-chinese-social-media-sina-weibo/ https://www.opensesame.com/site/blog/king-chinese-social-media-sina-weibo/#respond Tue, 08 May 2012 20:37:42 +0000 /site/?p=2382 Weibo has changed the world for Chinese netizens. As a top social network in China (the name literally means “Microblog”), Sina Weibo, known as the Chinese Twitter, affects Chinese people’s experience of political events, current events and interactions with celebrities. Since Sina Weibo has a simple and user-friendly interface, it’s widely used by both the... Read more »

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Weibo has changed the world for Chinese netizens. As a top social network in China (the name literally means “Microblog”), Sina Weibo, known as the Chinese Twitter, affects Chinese people’s experience of political events, current events and interactions with celebrities. Since Sina Weibo has a simple and user-friendly interface, it’s widely used by both the younger generation and less-experienced internet users. This popularity is a very remarkable achievement because it’s not always easy to get China’s older generation involved in online tools like social media.

The biggest application of Sina Weibo is “sharing and commenting in a flip”. Besides updating their friends about their lives, Chinese people use Weibo to engage in sharing and commenting. Weibo users feverishly share the latest news, from both official and non-official sources. This is a unique opportunity for Chinese people to make their views known. There is a famous quote from a Weibo user: “Every morning when I turn on Weibo, I feel like a King commenting on every domestic issue in the country. That’s awesome!”

Instead of browsing around different websites looking for cool stuff, Weibo brings the coolest things to you. Sina Weibo recommends the most popular groups and celebrity users every day, as well as highlighting the Top 10 Weibo discussions. In contrast to RenRen.com, known as the Chinese Facebook for young college students, Sina Weibo enrolls many specialists in different fields to share their opinions. Most of them are willing to interact with their followers. You can get analysis of the latest trends in housing prices from real estate tycoons, stock picks from well-known brokers, and information about new taxes from a former tax officer. With a combination of prominent users and great interactions, Sina Weibo is one of the most important information sources for Chinese people.

Sina Weibo also enables entrepreneurs and business people to achieve marketing miracles. Besides sharing latest product information and sending coupons to followers, there are smart ways to make even bigger waves. “Du Fu is busy” is a recent example of a successful promotion on Sina Weibo. Du Fu was one of the greatest poets in ancient China – his image is familiar to generations of Chinese from his appearance on millions of middle school textbooks.

A PR firm aiming to promote an exhibition on Du Fu’s 1300th birthday came up with an idea to modernize this Chinese icon: They Photoshopped Du Fu in various funny costumes and modern scenarios like listening to an iPod, vacationing in Hawaii and riding motorcycles. These pictures went instantly viral and have appeared on the Top 10 Weibo discussions for almost 2 weeks. Talented netizens also contributed their own ideas to make Du Fu even busier, like being a warrior in video games and dressing like Ronald McDonald eating a cheeseburger. This event successfully turned an old school cliche into a amazingly funny promotion campaign.

“If I don’t view Weibo every day, I lose my connection to the world,” a Sina Weibo user said. Even though the strongest competitor, Tencent Weibo, has developed an ardent following, Sina Weibo is still the king with more than 250 million loyal users. To Chinese people, Sina Weibo is more than just a social network. It’s a network for social innovation, connection and ideas – speeding up the spread of information and pushing Chinese society forward.  

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OpenSesame Now Features International Business Courses from Cegos https://www.opensesame.com/site/blog/opensesame-now-features-international-business-courses-cegos/ https://www.opensesame.com/site/blog/opensesame-now-features-international-business-courses-cegos/#respond Mon, 07 May 2012 16:55:16 +0000 /site/?p=2383 We are proud to announce a great new addition to the OpenSesame training marketplace: eLearning courses from Cegos, the leading global provider of management, finance, marketing, sales and operations content localized into 13 languages, including French, Spanish, German, Portuguese, Chinese and Arabic.  For many of our customers, finding learning resources for international staff members is a... Read more »

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We are proud to announce a great new addition to the OpenSesame training marketplace: eLearning courses from Cegos, the leading global provider of management, finance, marketing, sales and operations content localized into 13 languages, including French, Spanish, German, Portuguese, Chinese and Arabic. 

For many of our customers, finding learning resources for international staff members is a huge challenge. Whether you require all your employees to take training in English or you work with contractors to develop localized versions of your core training content, it’s a big commitment of time, funds and your training team’s focus. This catalog of excellent content is an excellent opportunity to connect localized content to your entire workforce – reducing the strain on your budget and enabling your team to focus on high-value activities.

For excellent examples of Cegos courses, check out:

For more details, check out our press release

 

 

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The Portland Tech Community & the Crowdfund Act https://www.opensesame.com/site/blog/portland-tech-community-crowdfund-act/ https://www.opensesame.com/site/blog/portland-tech-community-crowdfund-act/#respond Fri, 04 May 2012 17:36:55 +0000 /site/?p=2384 On Wednesday, OpenSesame co-founder Josh Blank participated in a roundtable discussion led by United States Senator Jeff Merkley among entrepreneurs and tech leaders on The Crowdfund Act – new legislation designed to make raising capital easier for new businesses. As a new startup, OpenSesame has worked hard to build our business, develop our customer base and raise the... Read more »

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On Wednesday, OpenSesame co-founder Josh Blank participated in a roundtable discussion led by United States Senator Jeff Merkley among entrepreneurs and tech leaders on The Crowdfund Act – new legislation designed to make raising capital easier for new businesses. As a new startup, OpenSesame has worked hard to build our business, develop our customer base and raise the capital we need to support our team and operations as we grow. We were thrilled to have the opportunity to share our perspective on this new legislation supporting similar new businesses.

This spring, Senator Merkley proposed the Crowdfund Act to enable startup businesses to legally accept capital from non-accredited investors. Current laws prevent startups from accepting investments from non-accredited investors, which limits the pool of investors to high net worth individuals who meet specific legal requirements. In this challenging economy, Senator Merkley worked with fellow legislators to create mechanisms for businesses to accept investment from a larger pool of potential investors.

The tremendous success of crowd funding platforms like Kickstarter and Indiegogo inspired Senator Merkley to enable the use of the crowdfunding model for equity investors in addition to donors – making it possible for more people to support small businesses and invest in their communities. From a startup perspective, the Crowdfund Act represents new opportunities for entrepreneurs to access veins of capital from smaller investors who may be sophisticated businesspeople but lack the high net worth necessary to meet historic accreditation standards. 

Josh was thrilled to have the opportunity to share OpenSesame’s experience as a new business working to provide innovative products and services while creating jobs in Oregon with Senator Merkley and the other participants. In a slow economy, the tech community is a bright spot both in Portland and nationally, creating jobs and fostering economic growth. We are excited that other new businesses will have a new route to access the capital they need to grow and create new jobs. 

Since our founding in 2010, OpenSesame has made its home in the Portland State University Business Accelerator, an incubator providing a jump start to biotech and tech startups in the Portland community. We’ve benefited from the expertise and support offered by the Accelerator’s deep network of entrepreneurs and community leaders – and this discussion was another opportunity to make our views known among entrepreneurs and community leaders. 

Discussion participants included Angela Jackson of the Accelerator, Wim Wiewel of Portland State University, Linda Weston of the Oregon Entrepreneurs Network, Bill Campbell of Equilibrium Capital, Skip Newberry of the Software Association of Oregon, fellow entrepreneur Matt Hixson of Tellagence, Bill Caffee of law firm White Summers and Sattie Clark of the VOIS Alliance. We were honored to participate with a broad cross-section of the Portland economy in this discussion of the Crowdfund Act.

As the Oregon and Portland tech community continues to grow, OpenSesame looks forward to partnering and collaborating with startups at every stage as they grow and create new opportunities for our entire state.

 

 

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Effective eLearning: How to Take Usage from 9% to 90% https://www.opensesame.com/site/blog/effective-elearning-how-take-usage-9-90/ https://www.opensesame.com/site/blog/effective-elearning-how-take-usage-9-90/#respond Thu, 03 May 2012 00:42:18 +0000 /site/?p=2385 We’re proud to announce a great opportunity for the OpenSesame community: Dawn Kohler, CEO of the Inside Coach, will offer a webinar May 30th focused on increasing the utilization and usefulness of your online learning content. Dawn is an expert business coach and elearning developer, with years of experience in working with businesses of all... Read more »

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We’re proud to announce a great opportunity for the OpenSesame community: Dawn Kohler, CEO of the Inside Coach, will offer a webinar May 30th focused on increasing the utilization and usefulness of your online learning content.

Dawn is an expert business coach and elearning developer, with years of experience in working with businesses of all sizes to develop effective training and development programs. In this webinar discussion, Dawn will share her recommendations (and success stories) for organizations who want to connect employees to targeted training, increase employee satisfaction and develop metrics to share their success. Dawn will focus on:

• Strategies to increase course usage in your organization by connecting training to personal and business goals
• Enhancing accountability and skills execution with structured learning programs
• Creating sustainable results with long-term vision for company development

Details
Wednesday, May 30, 2012
9:00 AM – 10:00 AM PDT
Register here

OpenSesame is a proud co-sponsor of this webinar opportunity, and we encourage you to attend. Click here to register.

About Dawn Kohler
Effective E-Learning is presented by Dawn Kohler, CEO, The Inside Coach Inc. In this high impact program Dawn shares how she increase her online usage rate from 11% to 92% to assist in the development of thousand of managers and individual contributors.  

Who should attend?
Business owners, HR professionals, Chief Learning Officers, Executives and managers interested in talent development or anyone else who wants to learn more about creating effective learning solutions.

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Measurement and Analytics for Learning https://www.opensesame.com/site/blog/measurement-and-analytics-learning/ https://www.opensesame.com/site/blog/measurement-and-analytics-learning/#respond Fri, 27 Apr 2012 16:57:13 +0000 /site/?p=2386 This month I’ve been thrilled to write a series of posts on creating measurement and analytics models on the American Society for Training & Development’s blog. It has been my goal to address this complex topic with specific recommendations and models you can implement in your organization. This series doesn’t shy away from specifics. It... Read more »

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This month I’ve been thrilled to write a series of posts on creating measurement and analytics models on the American Society for Training & Development’s blog. It has been my goal to address this complex topic with specific recommendations and models you can implement in your organization. This series doesn’t shy away from specifics.

It has been an honor to work on these posts and I’m thrilled to share the full series: 

Image credit: logos noesis on Flickr

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OpenSesame Joins the Oregon Entrepreneurs Network Webinar Series https://www.opensesame.com/site/blog/opensesame-joins-oregon-entrepreneurs-network-webinar-series/ https://www.opensesame.com/site/blog/opensesame-joins-oregon-entrepreneurs-network-webinar-series/#respond Thu, 26 Apr 2012 16:55:45 +0000 /site/?p=2387 OpenSesame is proud to announce that co-founders Josh Blank and Tom Turnbull will appear next week on the Oregon Entrepreneurs Network “Life in an Incubator” webinar series, sharing our experience working and growing in the Portland State University Business Accelerator. As a startup technology company, OpenSesame depends on our network of experienced entrepreneurs and technologists... Read more »

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OpenSesame is proud to announce that co-founders Josh Blank and Tom Turnbull will appear next week on the Oregon Entrepreneurs Network “Life in an Incubator” webinar series, sharing our experience working and growing in the Portland State University Business Accelerator.

As a startup technology company, OpenSesame depends on our network of experienced entrepreneurs and technologists to share their lessons learned and expertise. Our connections through the PSBA have been fundamental to our growth. Next week, Tom and Josh will share their experiences and suggestions for making the most of your startup’s time connections with your incubator.

Details:
Friday, May 4
10 am PST
To register, visit the Oregon Entrepreneurs Network

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Calling All eLearning Experts: Join Our Review Panel and Get Paid to Learn https://www.opensesame.com/site/blog/elearning-experts-join-our-review-panel/ https://www.opensesame.com/site/blog/elearning-experts-join-our-review-panel/#respond Tue, 24 Apr 2012 17:28:07 +0000 /site/?p=2388 OpenSesame is building the world’s marketplace for online learning content, with a comprehensive selection of courses from sellers covering everything from communication and sales skills to website development and Cisco server administration.  It’s our goal to connect the ecommerce experience you’re used to on Amazon to elearning, with flexible purchasing, transparent pricing and of course,... Read more »

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OpenSesame is building the world’s marketplace for online learning content, with a comprehensive selection of courses from sellers covering everything from communication and sales skills to website development and Cisco server administration.  It’s our goal to connect the ecommerce experience you’re used to on Amazon to elearning, with flexible purchasing, transparent pricing and of course, product reviews!

To help buyers evaluate the content in the marketplace, we are working on developing a group of elearning professionals to complete course reviews on our site from an “expert” perspective. If you can share your expertise from implementing learning initiatives and evaluating elearning content, we want you! We’ll compensate reviewers fairly for their time.

Our selectively-chosen panel of expert reviewers will review a selection of courses from each seller in order to develop descriptions of each seller’s style and quality of content. Are you interested in sharing your opinions and perspective with OpenSesame’s community of thousands of elearning professionals? Send an email describing your experience with elearning and training and we’ll get in touch with more information.

Image credit: baristanet

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Five Reasons More U.S. Manufacturers Use Online Training https://www.opensesame.com/site/blog/five-reasons-more-us-manufacturers-use-online-training/ https://www.opensesame.com/site/blog/five-reasons-more-us-manufacturers-use-online-training/#respond Fri, 20 Apr 2012 17:05:27 +0000 /site/?p=2389 While many U.S. industrial facilities still use time-consuming classroom training for repetitive site-specific orientations, more progressive manufacturers are turning to online training to reduce injuries, lower costs, and make better use of valuable classroom training time. Here are five important reasons why. Make better use of valuable classroom time. There is often unwarranted contention between... Read more »

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While many U.S. industrial facilities still use time-consuming classroom training for repetitive site-specific orientations, more progressive manufacturers are turning to online training to reduce injuries, lower costs, and make better use of valuable classroom training time. Here are five important reasons why.

  1. Make better use of valuable classroom time. There is often unwarranted contention between classroom and online training. Why? Because many trainers see online training as a threat to their value as a trainer. The opposite is true. A custom, site-specific online training can help trainers make much better use of their valuable classroom time by drawing more clear lines between basic orientation information that can be done online and hands-on practical instruction that should be done in-person.
  2. Train any time, from anywhere. Online training has a fundamental advantage when it comes to site-specific training for new employees or contractors. It can be done by anyone, any time, from anywhere with an Internet connection BEFORE setting foot on-site.
  3. Train employees and contractors with consistent information. If you’ve got three trainers on staff, you’ve probably got three completely different trainings being given from the exact same information. An online training designed specifically for your site offers everyone access to a consistent set of information, offered in the same way, every time. So everyone gets consistent information. And when it’s necessary to illustrate concepts involving machine operations and processes, a custom training can make it relevant with images and video of your equipment, on your site, with your procedures.
  4. Extend the life of your training courses. Online training can be edited and updated seamlessly at any time. Policies change. Equipment gets replaced. Lines get added. With online training, anything, really ANYTHING can be edited and updated as needed.
  5. Meet compliance requirements for site-specific training. The following Wikipedia excerpt illustrates one of many misconceptions about the use of online training:
     
    “Computers and videos can be a great addition to a company’s safety training program. As stand-alone resources, they may not be adequate in meeting OSHA’s training requirements because they are not site-specific.”

    True, a generic online course ‘may not be adequate’ on its own to meet site-specific training requirements. But savvy facility managers are working with course producers to develop site-specific training that works for their employees and contractors. And they’re using online CBTs as a training tool that improves the overall effectiveness of their training and compliance program.

So while the costs of outsourcing online training are becoming more affordable due in part to more widespread use, there’s a reason. Five, in fact. And if you’re not currently considering site-specific online training that includes 3D animation with imagery and processes specific to your organization, you can be sure your competitors are.


Bjorn Ansbro is the business development manager at Convergence Training, a team of individuals passionate about creating engaging, effective training, and enabling companies to utilize and capture their existing expertise and knowledge to create the most effective training programs possible. 

 

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RenRen.com: The Facebook of China’s Younger Generation https://www.opensesame.com/site/blog/renren-facebook-china-younger-generation/ https://www.opensesame.com/site/blog/renren-facebook-china-younger-generation/#respond Wed, 18 Apr 2012 16:25:26 +0000 /site/?p=2390 Social networks are transforming the ways people communicate, from meeting new friends and staying in touch with family to building professional networks and creating learning communities. While Chinese social networkers don’t have access to Facebook and Twitter, they use a variety of Chinese applications to make the most of the opportunities provided by online social... Read more »

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Social networks are transforming the ways people communicate, from meeting new friends and staying in touch with family to building professional networks and creating learning communities. While Chinese social networkers don’t have access to Facebook and Twitter, they use a variety of Chinese applications to make the most of the opportunities provided by online social networks.

Facebook famously first started among college students, just like China’s RenRen.com (formerly known as Xiaonei.com, literally “on-campus network”). As one of the top three social media websites in China, RenRen.com has revolutionized the way young people communicate. Based on networks of students who know each other through college, RenRen users post, share, join and build groups, and use a variety of applications that help friends connect online.

For college students, discussion groups in RenRen are good knowledge sources to supplement college classes. Students are able to join any groups they interested to get up-to-date news, course reviews and discussions about course features. “Academic nerds” majoring in related fields who manage discussion groups voluntarily usually set up those knowledge groups. The hottest groups include Economy, Finance, Accounting, Automobile Mechanics and Graphic Design. Since more Chinese students study overseas, they post fresh articles from foreign media that benefit their college classmates greatly.   

RenRen uses the “real name” system, meaning that users must use their real names. Millions of college students throughout China use RenRen to look for jobs and overseas study programs. In addition to functioning as a social network, it is like a central “Craigslist” that works much better than college information boards and job posting websites. Well-known companies such as Google, Procter & Gamble and Deloitte build their own RenRen groups that students join to get information about events, products and job opportunities. RenRen strikes a balance between both entertainment and practical content shared through extended alumni networks.

In contrast to Facebook, which has been adopted throughout American society, RenRen is still primarily a “youth community”. RenRen is seeking a larger audience and has made efforts to extend its reach to different user groups.

To most users, its youthful character is not a bad thing: Young people are able to speak out their own thoughts regardless of the opinion from parents and teachers. They share the world’s latest trends, movies and TV shows, and discussions of global events. Public courses from US universities, TED lectures and American TV shows are very popular among Chinese youth. Yang Lan, often called “China’s Oprah”, put it best: “The traditional media is still heavily controlled by the government. Social media offers an opening to let the steam out a little bit.” That “little bit” has already changed life for China’s youngest generations.


Sunny Zhang is a marketing intern at OpenSesame, the world’s elearning marketplace. A native of China now living in Portland, Sunny enjoys using social media, learning about marketing and researching how social networks are used differently throughout the world. She is an experienced event planner and nonprofit organization manager. In her free time, her favorite pastimes are hiking and looking for Portlandia’s best organic food.
 

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OpenSesame and Reviewsnap Partner to Integrate Performance Management and Corporate Training https://www.opensesame.com/site/blog/opensesame-and-reviewsnap-partner-integrate-performance-management-and-corporate-training/ https://www.opensesame.com/site/blog/opensesame-and-reviewsnap-partner-integrate-performance-management-and-corporate-training/#respond Mon, 16 Apr 2012 15:23:43 +0000 /site/?p=2391 OpenSesame (www.OpenSesame.com), the elearning marketplace, and Reviewsnap (www.Reviewsnap.com), the leading cloud-based performance management software solution, today announced a powerful partnership. The alliance integrates the services of both companies, giving Reviewsnap customers greater and more streamlined access to performance management content. OpenSesame is an online marketplace for corporate training courses, where buyers choose from more than... Read more »

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OpenSesame (www.OpenSesame.com), the elearning marketplace, and Reviewsnap (www.Reviewsnap.com), the leading cloud-based performance management software solution, today announced a powerful partnership. The alliance integrates the services of both companies, giving Reviewsnap customers greater and more streamlined access to performance management content.

OpenSesame is an online marketplace for corporate training courses, where buyers choose from more than 12,000 courses, read customer reviews, watch previews and instantly use purchased courses. Reviewsnap is a performance management system that lets managers and supervisors give real-time, detailed feedback to employees, while capturing meaningful data about performance at the organizational level. 

“OpenSesame has reviewed and selected course curricula based on core competencies defined by Reviewsnap,” said OpenSesame CEO Don Spear. “These include courses in areas such as business acumen, customer service and communication skills.”

The two companies will offer an integrated platform for the employees of Reviewsnap customers to connect with online training opportunities based on gaps in performance competency identified through the Reviewsnap performance system.

“With this partnership, our customers will have the tools to instantly act on performance information to more directly and immediately enhance their organization’s capacity to bring learning into the workflow,” said Chris Arringdale, vice president of marketing for Reviewsnap.

“Excellent training courses from OpenSesame’s 100-plus developers will be embedded in the Reviewsnap platform, giving employees instant access to performance improvement opportunities,” Spear said.

The combination of the Reviewsnap and OpenSesame platforms will “ultimately accelerate the speed of innovation and improvement for any of our customers,” Arringdale said.

About Reviewsnap

In times like these, growth is earned by companies that align their people behind shared goals. If you are working to get everyone on the same page, Reviewsnap is with you. More than performance management software, we offer true partnership through genuine customer service and support. And unlike those other guys who care more about shareholders than customers, we can’t sleep at night unless you can. We are all together now. We are your performance management partner. We are Reviewsnap. Visit us on the Web at www.Reviewsnap.com.

About OpenSesame

Based in Portland, Oregon, OpenSesame is an open marketplace connecting elearning buyers and sellers. Buyers browse more than 12,000 courses in a wide variety of subjects, from workplace safety to business skills, all compatible with any learning management system. For more information, visit www.OpenSesame.com or follow @OpenSesame on Twitter.

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Reduce Your eLearning Spending with the Pay-Per-Use Model https://www.opensesame.com/site/blog/elearning-waste/ https://www.opensesame.com/site/blog/elearning-waste/#respond Tue, 10 Apr 2012 16:48:53 +0000 /site/?p=2392 “Inventory is waste.” That’s the well-known slogan of the just in time inventory control model, but it doesn’t just apply to widgets or office supplies. An unused inventory of elearning courses is just as wasteful. Many companies get their elearning in bulk: Enticed or forced to sign long-term contracts or purchase big subscriptions, they spend... Read more »

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“Inventory is waste.” That’s the well-known slogan of the just in time inventory control model, but it doesn’t just apply to widgets or office supplies. An unused inventory of elearning courses is just as wasteful.

Many companies get their elearning in bulk: Enticed or forced to sign long-term contracts or purchase big subscriptions, they spend money upfront without an accurate picture of how much of their learning budget goes to waste.  

For example, one of our customers purchased 50 courses for 2,500 employees at an annual cost of $125,000. At a contract price of $1 per person, per course, this sounds like a great deal! But after a year, our customers found that each user was launching an average of 5 courses per year – and completing only one. This means they were leaving 45-49 courses on the shelf, and making the cost of each course $45.

Let’s Do the Numbers

All those unused courses represent unused inventory: Products you’re paying for but not using. As we worked through additional scenarios with our customers, we’ve discovered something even more shocking. The more elearning companies buy, the more they waste. We’ve been trained by Costco, Sam’s Club and even Amazon that bulk purchases mean savings – but when it comes to corporate training, getting all of those courses is not always a good deal.

We’ve built a Course Savings Calculator to enable our customers and partners to plug in their company’s numbers and discover how much they’re paying for each learner. Start with the contract pricing you negotiated, and then enter your actual usage. Don’t know what your actual usage is? Get in touch and we’ll help you make an educated guess based on industry averages.

Pay Per View: Not Just for Cable

Since OpenSesame’s debut, we have offered flexible pricing options to elearning customers accustomed to limited and complicated purchasing models. Our Pay-Per-Use pricing option takes flexibility a step further:

  • Browse OpenSesame’s catalog of more than 12,000 training courses
  • Take courses on OpenSesame or add courses to your learning management system
  • At the end of each month, OpenSesame will bill you for only the courses you use

Interested in calculating your course usage or learning more about the Pay-Per-Use model? Send me an email or call me at 503-808-1268 and we’ll run your numbers.

 

Image credit: jtl308 on Flickr

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Reporting from the E-Learning Heroes Roadshow in Portland https://www.opensesame.com/site/blog/reporting-e-learning-heroes-roadshow-portland/ https://www.opensesame.com/site/blog/reporting-e-learning-heroes-roadshow-portland/#respond Fri, 06 Apr 2012 20:58:42 +0000 /site/?p=2393 Yesterday the OpenSesame team had the distinct pleasure of hosting two real E-Learning Heroes, David Anderson and Tom Kuhlmann from Articulate, for a workshop in Portland, Oregon, our hometown. We had a great day, full of learning, discussion and treats like Stumptown Coffee and cookies. Tom and David travel all over the country conducting these... Read more »

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Yesterday the OpenSesame team had the distinct pleasure of hosting two real E-Learning Heroes, David Anderson and Tom Kuhlmann from Articulate, for a workshop in Portland, Oregon, our hometown. We had a great day, full of learning, discussion and treats like Stumptown Coffee and cookies.

Tom and David travel all over the country conducting these roadshows to share their ideas and models for making elearning accessible to anyone. As leaders of the Articulate community, both David and Tom work with thousands of elearning developers with widely varying backgrounds – from highly technical software developers to instructional designers to subject matter experts tasked with developing a course.

Typical eLearning Story

Tom & David kicked off the day by describing the typical evolution of elearning within an organization: Text-heavy PowerPoint decks become elearning courses with better design and perhaps a quiz at the end, which eventually become interactive experiences.

To enable anyone to become an E-Learning Hero, Tom and David spent yesterday describing their go-to development processes, structures for working with subject matter experts and rules of thumb for elearning design, culminating in an hour chock-full of PowerPoint tips (this resulted in the tweet above). All of this info is too much to cram into a blog post, but with great notes and analysis from my friend Abby Miles of BlueVolt, here are our favorite graphic design “nuggets” from yesterday’s session:

  • Avoid the Franken-course: Often when elearning designers are just starting out, they sue everything all at once, ending up with too many fonts, mismatching images,   (cartoony clipart combined with professional photos or blurry iPhone shots) and wildly mismatching colors. The piece de resistance: Animations and transitions gone WILD! To avoid the Frankencourse, decide on a consistent theme (more on this below) and stick with it!
  • Fonts: Try to stick to 3 font styles (Title, Body, Accent) and go no lower than 20 point font. This has a dual purpose: First, font will be large enough for learners to easily read. Second, you won’t be able to cram too much text in the slide if you stick to a large font size!
  • Colors: If you know nothing about color, try to stick to this structure: One main color, one background tone (that you can shift lighter and darker), and one complementary or accent color (something from the opposite of the color wheel from your main color).
    • Use free web apps like Kuler or Pixie to help pick colors and design color themes.
  • Design Trees are a great way to brainstorm design themes with subject matter experts or collaborators. This helps you build consensus from the beginning with partners and also to ensure your course is visually cohesive. To build a design tree, get your team together and brainstorm elements for each of these items:
    • What colors evoke this course’s topic?
    • What design elements, images and objects should appear in this course?
    • Who are the characters who will appear?
    • What font style should be used in this course? For example, fonts can be artistic, formal, silly, handwritten, etc.
    • What movies or pop culture phenomena could we look to for inspiration? Are there any magazine design themes that are inspiring?
    • Are there analogies or visual metaphors that could be used to explain or expand on the concepts in the course?
    • Are there visual themes or concepts that could be included from related industries?
  • Finally, one instructional design tip: Set clear expectations of the course for learners. This means giving them information about how long the course will take, making sure they know where they are  in the course and what they should get out of the course.

In closing, if you ever have an opportunity to attend an E-Learning Heroes Roadshow, I highly recommend it. It was informative, useful and above all, practical – with useful tips for getting better at building elearning, today. For their upcoming schedule, you can always check Tom’s latest blog posts.

 

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It’s OK to Have Fun Too—isn’t it? Games in Training and Learning https://www.opensesame.com/site/blog/games-training-and-learning/ https://www.opensesame.com/site/blog/games-training-and-learning/#respond Tue, 03 Apr 2012 17:21:00 +0000 /site/?p=2394 In my early days of building learning for performance support, I used to call myself “the McGuyver of training”. We didn’t have a learning management system and online social networks and rapid authoring tools were in the future. The development tools of choice were Microsoft Word, flip charts, masking tape, Mr Sketch markers and screen... Read more »

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In my early days of building learning for performance support, I used to call myself “the McGuyver of training”. We didn’t have a learning management system and online social networks and rapid authoring tools were in the future. The development tools of choice were Microsoft Word, flip charts, masking tape, Mr Sketch markers and screen shots of mainframe computer screens. Even back then, we found ways to use games to make learning and practicing complex sets of new skills fun.

Nowadays, it’s easy to get caught up in all of the available tech tools and forget that it’s the activity itself – online or off -that determines the success of the learning experience. And more importantly, the outcomes.

Get a Clue

As a young corporate trainer I was presented with a big challenge: Client relations representatives needed to be able to accurately interpret the data sent from our company’s mainframe to the three main credit bureaus. In other words, make the complex digital data that associates were literally scared to work with, readable and less scary.

The solution: As a child, my sister and brothers and I loved to play Clue. This inspired me to create Get a Clue: Solving the Mystery that is Credit Bureau Reporting. This simulation game required the associates to explore the various job-related forms, mainframe screen shots and system codes, mocked up data and resulting credit bureau reports to “solve” the murder mystery.

This game brought a complex, dry and mandatory attendance program to life for the associates. The game sheets and information used to solve the various mysteries also became the associates’ own job aids for their use in the future.

The Interactive Interchange Game

The need: Explain the various steps in the process of how a credit or debit card issuing financial institution gets paid when their cardholders use their cards to pay for goods and services. Specifically, the various entities involved, percentages, etc.

The solution: the Interactive Interchange Game, where volunteer attendees chose to play the part of one of the various elements or phases, by physically walking through a typical purchase transaction for their peers. Key questions were asked and correct responses made it possible for “the purchaser” to advance to the next phase.  

Four Tips on Putting Games to Work

There are LOTS of ways of incorporating games into training and learning. Some favorites:

  • Relay and “Jeopardy” -style training session reviews are a lot more fun for the attendees than a boring old quiz or test. I like to do them in teams and allow the group to collaborate on their responses. Back in the day, we used an overhead projector with the smallest Post-It’s and classroom bells or noisemakers to ring in. Now, there are lots of free .ppt templates available making it all look high tech and fancy. However, what makes it effective is solid instruction and reinforcement of the content/concepts so the attendees are able to be successful and “win” the “game”.  
  • Safety Scavenger Hunts and Safety Bingo are used in most of our 648 senior living buildings, as a way to re-engage our associates with things to watch out for and report to stay safe at work. Team-based incentives are built into the program. For example, meeting/exceeding a goal of XXX days worked without a workplace injury or accident results in a meal, leadership taking pies in the face, etc. And individual associate prizes like new uniform shirts and “shoes for crews” are offered on a quarterly basis according to the published targets and goals.     
  • Marshmallow Wars isn’t so much a learning game but used for celebration at the end of a stressful project. I’m pretty sure your associates have never laughed this hard at work. Note: I suggest you don’t tell the Legal Dept you’re doing this, outside, on company time. In fact, I usually keep the fact that I’m doing this a secret right up until the moment it happens. Having an element of surprise is always more fun!
  • “Who Am I?” is the party game where you find your “match” with someone else in the room by asking only yes and no response questions to find out what is on the note on your back.   

So think about it. While everything I’ve written about here is for face-to-face, classroom instruction, this approach can also be applied to digital learning. Which games did you like to play as a child? Annie, Annie Over, Freeze Tag, Dodge Ball, Monopoly™, Chutes & Ladders—all are possibilities for immersive learning experiences. Dust off those skills and bring them into workplace learning. I wrote about it here, having never mentioned the words “gamification” or “avatar” once.  


 

 

Dawn Mahoney is the Manager of Divisional Learning & Development at Brookdale Senior Living. Find her on Twitter (@dawnjmahoney) or on LinkedIn.

Image credit: Bryan Gosline on Flickr

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HTML5 for Multimedia Experiences: Judy Unrein at Learning Solutions https://www.opensesame.com/site/blog/html5-multimedia-experiences-judy-unrein-learning-solutions/ https://www.opensesame.com/site/blog/html5-multimedia-experiences-judy-unrein-learning-solutions/#respond Thu, 29 Mar 2012 16:33:47 +0000 /site/?p=2395 Interactivity is not just built in Flash anymore, Toto! With tools like HTML5 and Javascript, developers can create rich interactive experiences that load quickly, work on any device and provide full accessibility for readers of any kind (whether human or robot!) – all big challenges elearning developers face when developing and delivering interactive experiences. Last... Read more »

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Interactivity is not just built in Flash anymore, Toto! With tools like HTML5 and Javascript, developers can create rich interactive experiences that load quickly, work on any device and provide full accessibility for readers of any kind (whether human or robot!) – all big challenges elearning developers face when developing and delivering interactive experiences.

Last week at the Learning Solutions Conference in Orlando, instructional designer Judy Unrein gave an excellent presentation on using HTML5 tools for content development. She showcased creative interactive web experiences to inspire the crowd and then provided a comprehensive list of tools she uses for interactive development. 

Arcade Fire, OK GO!, Nike and the New York Subway Line

Unrein captured our attention by showcasing some really beautiful examples of HTML5 and Javascript web applications:

  • Arcade Fire’s interactive music video, The Wilderness Downtown.  The app prompts you to type in an address and while playing the video it pops up new windows all over the screen, including Google Street View images  of the address you entered.
  • OK Go’s interactive video for “All Is Not Lost” pops up windows all over your screen to create a rich experience.
  • Nike’s website for A Better World uses Parallax scrolling to move things on the screen at different rates. It’s incredible how much it catches a viewer’s attention to create an experience that is different than when they expected
  • mta.me is an animation of the New York subway lines that can be played like a guitar. Check out how it responds to user interaction – and this is built in HTML5 and works in iOS.

All of these examples are made without Flash, and “gracefully degrade”, meaning that the site “continues to operate even when viewed with less-than-optimal software in which advanced effects don’t work” (CSS3.info).

Ironically, many HTML5 and Javascript applications will play better on a mobile device than they will on many desktops. Most mobile devices are using up-to-date browsers while desktops (especially in business settings) often harbor old browsers that don’t play well with interactive content.

Tools, Tools, Tools

After soaking in these amazing web apps, Unrein challenged the audience to start taking advantage of the power of HTML5 to make learning experiences just as cool as the stuff marketing and web developer folks are making. While we may be used to working with rapid authoring tools, there are a variety of simple HTML5 tools to explore. Don’t miss Unrein’s slides for a full list of her go-to development tools. Finally, Unrein shared general guidelines for interactive development:

  • Use vector graphics. When you make graphics, use scalable vector graphics whenever possible. This ensures your graphics are usable across different environment
  • Remember that not all videos are created equal.  Explore tools like Zencoder that deliver video in different formats for different browsers.
  • When in doubt (or desperation), you can convert. You can convert Flash using tools like Google Swiffy and Adobe’s decompilers.

The take-away from Unrein’s presentation for me was simple: The tools are ready. The possibilities are endless. It’s time to experiment!

Further reading and more resources:

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Developing for the Mobile Web: Native vs. Web Apps https://www.opensesame.com/site/blog/developing-mobile-web-native-vs-web-apps/ https://www.opensesame.com/site/blog/developing-mobile-web-native-vs-web-apps/#respond Tue, 27 Mar 2012 17:27:29 +0000 /site/?p=2396 As mobile devices represent a fast and growing proportion of overall web use, one of the big, knotty challenges web developers face is whether developing a native app (one, for example, that’s bought or sold in the App Store) or a web app (one accessed through the mobile device’s browser) is the way to go.... Read more »

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As mobile devices represent a fast and growing proportion of overall web use, one of the big, knotty challenges web developers face is whether developing a native app (one, for example, that’s bought or sold in the App Store) or a web app (one accessed through the mobile device’s browser) is the way to go. At the SXSW panel “The Right Tool for the Job: Native or Mobile Web?” developers struggled to agree on rules of thumb for the mobile web.

With engineers from sites who have built powerful native apps (Tumblr and Facebook), developers of web app toolkits like Ember.js and a recently departed Apple WebKit engineer seated at one table, the stakes were high and the discussion heated. Let’s summarize the pros and cons of each approach.

Native Apps

Most of the discussion around native apps centered on iOS, or the Apple operating system used in iPhones, iPods and iPads. For developers targeting use in the iOS ecosystem, a native app is a tempting choice: Apple provides resources and best practices that make development quick. While this is largely true for developers using the Android operating system, iOS developers have another big advantage: Apple manages both hardware and software, so standards are unified and managed centrally.

If your app uses interactive features of the phone hardware itself, like the camera, a native app makes it simpler and quicker to call and control different components of the phone’s operating system. Facebook’s Majd Taby cited an oscilloscope (an app detecting and displaying sound waves) as a function a web app could not perform. Of course this is an edge case and not one most app developers need to use.

While this sounds great, there are certainly serious downsides to using native apps. If you’re selling content through your native app, you’re going to pay a hefty price – Apple’s contract terms ensure Apple keeps 30% of revenue from content sold through native apps.

Finally, both iOS or Android app developers face technical challenges with displaying text and formatting on native apps. For example, displaying rich text accurately is a real problem in the native app environment, but these are problems the mobile web has made progress in solving.

Web Apps

At SXSW, the primary defender of the web app was Tom Dale, an engineer and co-founder at Ember.js, a company making development tools for web apps. He was ardent in his defense of the mobile web, citing three primary arguments:

  • Browser superiority. Dale believes that browser is one of humanity’s greatest achievements (no small assertion!) and that the web is highly evolved for content delivery, rich text and formatting. Using the mobile web enables developers to take advantage of a superior framework.

  • Interoperability. “We have this common runtime,” Dale said. “It’s called the web.” Building an excellent web app ensures that your site works across platforms and devices, irrespective of their maker.

  • Avoiding Apple. Dale argued developers should stand up to Apple’s aggressive content revenue share and ensure that content owners get bigger percentages of their content sales.  

Of course, any option comes with a downside. The question of discoverability – how your app gets found – can be argued both ways. Folks defending the App Store and its Android homologue believe they provide enhanced opportunities for users to discover diverse apps and tools. But defenders of the mobile web argue that the App Store is only great for discoverability if you get the “golden ticket” – making the top ten or featured app lists that catch millions of users’ eyes.

Furthermore, with an open framework like the web, standards are complicated and messy, and it’s difficult to keep the standards updated with new technology. While the panel did not discuss HTML5 in detail, there was hope that it could emerge as a rich standard for both mobile and conventional web apps.

Yes, You Can Have Your Cake and Eat It Too

Many of the apps you use every day, including Facebook, Instagram and even the App Store itself,  are hybrid apps, using the web for formatting and rich text and using native apps for creating posts and generating content. Generally in hybrid apps, the “sensory stuff” – the interactive components of the app are using the native environment, but the layout takes advantage of the web.

The panel’s moderator Buzz Anderson asked if it was fair to say the future of the mobile web was hybrid. Like many other portions of this panel, it was a controversial question.  

Delaney, the former Apple engineer, argued that there are many competing interests and that it is much too early to tell how the battle will shake out. But even the makers of hybrid apps, including Taby of Facebook, pointed out that there are “land mines on the hybrid app field”. With complex hybrid apps like RDIO, the web-based player and the native app can get out of sync when streaming, providing a bad user experience and dysfunctional app.

Hybrid apps also force developers to update code in two places, increasing the chances that the code will fall out of sync and bugs will emerge.  Hybrid apps increase complexity, and complexity on the web is a dangerous thing.

The Future

After an hour of discussion, the audience’s head was spinning with the back and forth, but no clear answers emerged. Ultimately, participants pointed out that the bulk of any web content is the same, whether it’s running in a native app or on the mobile web. In either case, Javascript is first class citizen, and the view code is where all the work is.

Here’s the simple takeaway for the short-term: If your goal is to enable sharing and interactive features, it may make sense to focus on native app development. But if your content depends on formatting and layout for meaningful consumption – the mobile web may be the shortest route to a solution.

Image credit: oinonio on Flickr
 

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OpenSesame Partners with LINGOs for the Global Giveback Competition https://www.opensesame.com/site/blog/opensesame-partners-lingos-global-giveback-competition/ https://www.opensesame.com/site/blog/opensesame-partners-lingos-global-giveback-competition/#respond Fri, 23 Mar 2012 15:44:19 +0000 /site/?p=2397 OpenSesame is proud to partner with LINGOs (Learning in Non Governmental Organizations), a fabulous nonprofit working to create, gather and connect learning resources for humanitarian organizations. Each year, LINGOs partners with The eLearning Guild and OpenSesame to organize the eLearning Global Giveback Competition. The Global Giveback competition connects LINGOs members to volunteer elearning developers who... Read more »

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OpenSesame is proud to partner with LINGOs (Learning in Non Governmental Organizations), a fabulous nonprofit working to create, gather and connect learning resources for humanitarian organizations. Each year, LINGOs partners with The eLearning Guild and OpenSesame to organize the eLearning Global Giveback Competition. The Global Giveback competition connects LINGOs members to volunteer elearning developers who create custom courses on a volunteer basis.

As a LINGOs partner, I was honored to represent OpenSesame as a judge in this year’s Global Giveback competition. This year’s nominees did not disappoint, with fabulous courses on wide variety of topics, from using mapping and data to drive social interventions to internal training materials for humanitarian workers.

Last evening I was thrilled to join LINGOs  and the Elearning Guild to announce the winners at the Learning Solutions Conference in Orlando. This year’s winner, Amanda Warner, developed an incredible course entitled “Isoniazid Preventive Therapy (IPT) for the Prevention of Tuberculosis in People Living with HIV” for FHI 360, a global development organization based in Durham, NC.

It’s not just the title – this topic is incredibly complex. IPT therapy is a powerful tool for minimizing the risk of tuberculosis in HIV-positive people – but it must only be used in specific circumstances. Warner did an amazing job creating a scenario based learning course that challenges participants to make diagnoses and then (and this is the really good part) to follow the consequences of their decision down the line for that patient. Make a bad treatment decision? You’ll see the consequences of that action, understanding more deeply why IPT was appropriate or inappropriate in that context. This is meaningful, contextual learning – and it’s memorable. I took the course months ago and I still know IPT is safe for use in children.

Warner’s thoughtful, in-depth rendering of a complex topic will not only enable FHI 360 employees to use therapeutic treatments more effectively – it will save lives all over the world. To see Warner’s winning course and all the other finalists, please visit the LINGOS Global Giveback showcase.

LINGOs Director of Members Services, Marian Abernathy, explained what Global Giveback means for the international community: “Global Giveback is a showcase of innovative ways of scaling up professional development networks in a distributed, international context.” It’s not just about creating resources for one specific office or need – it’s about creating scalable resources that solve problems affordably and effectively.

It’s particularly appropriate to celebrate this winning course and all the others on the eve of World TB Day. OpenSesame is proud to join LINGOs and The Elearning Guild in supporting the organizations and volunteers using elearning resources to solve big problems. We encourage the OpenSesame community to join LINGOs as a volunteer in next year’s Global Giveback, which will focus on bringing learning resources to any willing and able individual worldwide.

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Venture Capital in Education: New Technology and New Solutions https://www.opensesame.com/site/blog/venture-capital-education-new-technology-and-new-solutions/ https://www.opensesame.com/site/blog/venture-capital-education-new-technology-and-new-solutions/#respond Mon, 19 Mar 2012 20:07:44 +0000 /site/?p=2398 At last week’s SXSW interactive conference, blogger Betsy Corcoran of EdSurge convened a panel discussion among venture capitalists on the future of education technology: “Classroom 2020: VCs and the Education Revolution”. Participants included Mitch Kapor of Kapor Capital, Phillip Bronner of Novak Biddle Venture Partners and Rob Hutter of LearnCapital. Education startups are “hot” right... Read more »

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At last week’s SXSW interactive conference, blogger Betsy Corcoran of EdSurge convened a panel discussion among venture capitalists on the future of education technology: “Classroom 2020: VCs and the Education Revolution”. Participants included Mitch Kapor of Kapor Capital, Phillip Bronner of Novak Biddle Venture Partners and Rob Hutter of LearnCapital.

Education startups are “hot” right now, with stories on TechCrunch, big funding rounds and pop culture attention. But what really matters is not tech hype, but the need: Better solutions for schools, universities and workplace training. At the SXSW panel, the participants set the stage by enumerating the social factors that drive their focus on education: American students’ abysmal performance in science, math and engineering, rising wage inequality and decreasing numbers of jobs available to less-skilled adults.

These investors have a broader vision of investing. They look for more than just successful technology, but technology that creates social value. Kapor, Bronner and Hutter view themselves as impact investors, seeking companies that work in the rich target area of needed innovation in education, from delivering content to tailoring lesson plans to individual students.

The Social Media Inflection Point

For the last 20 – 30 years, schools have experimented with technology tools to deliver rich educational experiences. So why is the education area so interesting right now? New web technologies, like social media, are bringing educational technology to an inflection point, where technology can create rich experiences that deliver education online, with dramatically reduced cost.

Hutter shared several compelling examples of tech solutions for educational challenges. In Mooresville, North Carolina, a 1:1 laptop program resulted in substantial improvement in achievement and graduation rates. At KIPP Empower Academy in California, controlled experiments revealed that 98% of students who began the school year below average performance standards either met or exceeded standards after participating in a blended learning program.

There’s compelling evidence (beyond just these stories) that online learning is useful. The question is not whether technology is effective – it’s determining the appropriate dosage, and developing scale. How do we bring blended learning from case studies with 20 kids to 20 million kids?

Those sweet spots are where Hutter, Kapor and Bronner are eager to invest: Technology that delivers, manages and personalizes blended learning solutions for thousands and millions of students.

Content Is Not Tied to the Classroom

There are three components of the education system:

  1. Content: The educational information to be read, learned and understood.
  2. Mastery: Developing the ability to not just regurgitate the information, but provide analysis, critical thinking and demonstration of skills.
  3. Certification: Demonstrating mastery of the content to the outside world (through diplomas, certifications and other evidence).

Kapor outlined the balance that he believes the education system needs to achieve: “Let’s all watch Khan Academy explain algebra and let teachers act as personal coaches. Kids need to be making things and doing projects, and that’s where teachers can make a real difference.”

All three panelists advocated untethering the delivery and consumption of content from the classroom boundaries. Content can created, delivered and consumed anywhere – and anytime. But content isn’t everything. Mastery is achieved through practice, reflection, interaction and exploration of new information and new skills, all experiences that can be facilitated in classrooms, with peers and online.

OpenSesame’s Place in the Future of Education

As a spectator in this discussion (albeit one furiously taking notes), I had one recurring thought – where does training fit into this? Primary education comes first, both literally and figuratively, but vocational training, professional development and technical skills are all essential for reinvigorating our stalled economy and adapting the American workforce to a skilled future.

OpenSesame has entered the education technology market with a focus on the professional training sector because corporations are more comfortable with elearning and technology than schools our – but in the long term we hope our marketplace will be the central catalog for any learning content.

We view ourselves is the content resource for the blended classroom. With a simple, easy to use platform for buying, selling and finding learning content, OpenSesame ensures that individuals and institutions can find learning content to support the in-depth, in-person learning experience.

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Learning Styles: What Is All the Fuss About? https://www.opensesame.com/site/blog/learning-styles-what-all-fuss-about/ https://www.opensesame.com/site/blog/learning-styles-what-all-fuss-about/#respond Fri, 16 Mar 2012 16:30:59 +0000 /site/?p=2399 I’ve recently been reading quite a few articles, tweets and blog posts about whether learning styles exist. Most I read make their arguments against, but there are still others who are holding onto their belief in the various models and theories. Both sides are blogging, tweeting and retweeting in defense of their positions. Frankly, I... Read more »

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I’ve recently been reading quite a few articles, tweets and blog posts about whether learning styles exist. Most I read make their arguments against, but there are still others who are holding onto their belief in the various models and theories. Both sides are blogging, tweeting and retweeting in defense of their positions.

Frankly, I don’t understand what all of the fuss is about. If believing in the presence of diverse learning styles makes you a better designer and learning facilitator–great! What really matters isn’t how you get there, but if you get there.

What is a “learning style”? The more popular among the models is Fleming’s VAK, which is based on Neuro-linguistic Programming (NLP). V = Visual, A = Auditory, and K = Kinesthetic. But Kolb’s Experiential Learning and Gardner’s Multiple Intelligences enter into the conversation as well (listing of theorists and their theories). These theorists all hold a place in the evolution and shaping of this work we call Workplace Learning and Performance* (that’s T&D for the rest of you).

Our roles in workplace learning and performance come with the responsibility–no, the obligation– to design, develop, facilitate and offer learning in ways that people learn best. And do the best we can to remove obstacles to them learning. That’s it.

How to accomplish this well isn’t difficult but it does take intention. So, in the spirit of the “3 R’s” (Readin’, ‘Ritin, & ‘Rithmatic) I offer the following quick litmus test items:  

Relevant and Timely: Will the learners be able to apply what they’re leaning back on the job? Immediately? Do they need to have this knowledge right now in order to be successful? Based on the information provided, are the learners able to determine this for themselves?

I don’t know about you but I learn how to do things all of the time. However, if I don’t apply that learning very quickly, it goes away. No doubt filed in that mystical, secured storage area of my brain for which I have lost the password. For example, several years ago, I learned how to create models in MS Access used to mine lots of pages of financial data to summarize and report on trends. I haven’t had to use that set of skills and knowledge in quite some time. If I needed to be able to do this again tomorrow I would be freaking out and finding the ALL of the online tutorials for remedial education I could get my hands on. This is true because it is no longer stored anywhere in my brain that I can easily access.  

Repetition: Are the key learning points repeated? If you want them to know them, gotta do it. For a variety of different reasons, Repetition has long been the way to ensure learners walk away with key learning points. Whether high tech or low, it is still a valid way for learners to learn.

When I was a child (111 years ago), my family had decks of flash cards for learning addition, subtraction, multiplication and fractions. (I hated those most) More recently, my nephew entered Navy Seals boot camp. His mom built an index card deck used to quiz him on the Navy “language” he needed to know to be successful in his first 6 week program. (Important success factors like the various ranks and what the chest ribbons mean!) While we have the ability to recreate this and mnemonic devices digitally these days, sometimes simple is still best. Either way, what’s important is that Repetition has always had a place in learning and it always will.

Reinforcement: Is the learning going to be Reinforced back on the job? In what ways? As learning professionals, we can’t afford to pass this responsibility off on the learners or their leaders. What type of tools and resources are available to the learner later so he/she can go back and access what they need at exactly the moment they need it. We owe it to the learners to have ways of referring back to the content and instruction. Otherwise, why are they going through the exercise?

Think performance. Think support. Think performance support. What additional learning exists and how do the learners get to it? Provide internal and external resources easily accessed on the organization’s intranet or provided in print. There are many ways of doing this—be creative!

In closing, I leave you with a quote from a very long time ago that is credited to Confucius. Note: he points out the need for variety and repetition too!

I hear and I forget. I see and I remember. I do and I understand.

Reading & Resources:

Recent blog posts:

*Workplace Learning & Performance (WLP) is a contemporary definition crafted to encompass the various aspects and practices that are a part of the field. Specifically but not limited to, learning, performance, training, instructional design, development, human resources, organizational development, manufacturing, healthcare, (insert your favorite here).  


Dawn Mahoney is the Manager of Divisional Learning & Development at Brookdale Senior Living. Find her on Twitter (@dawnjmahoney) or on LinkedIn.

Image credit: Wandering Eyre on Flickr

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On the OnlineSchools Blog: “OpenSesame: A crowd-sourced elearning marketplace” https://www.opensesame.com/site/blog/onlineschools-blog-opensesame-crowd-sourced-elearning-marketplace/ https://www.opensesame.com/site/blog/onlineschools-blog-opensesame-crowd-sourced-elearning-marketplace/#respond Thu, 15 Mar 2012 18:45:14 +0000 /site/?p=2400 The great folks at OnlineSchools.com do an excellent job gathering and curating resources for adult and child online education, and we love their blog! So we were thrilled when they recently interviewed our co-founder Tom Turnbull for a blog post. Check out this great interview, with Tom’s insights on the future of learning technology and how OpenSesame... Read more »

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The great folks at OnlineSchools.com do an excellent job gathering and curating resources for adult and child online education, and we love their blog! So we were thrilled when they recently interviewed our co-founder Tom Turnbull for a blog post. Check out this great interview, with Tom’s insights on the future of learning technology and how OpenSesame fits into the elearning ecosystem.   

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5 Ways Your Company Could Benefit from Online Software Training https://www.opensesame.com/site/blog/5-ways-your-company-could-benefit-online-software-training/ https://www.opensesame.com/site/blog/5-ways-your-company-could-benefit-online-software-training/#respond Fri, 09 Mar 2012 00:02:53 +0000 /site/?p=2401 Continued education and training is a key component in any organization, but it can be a costly and time consuming process. This doesn’t need to be the case. With online software training, you provide your organization the flexibility of learning what they need, when they need it.  You’re not tied into specific dates or classes.... Read more »

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Continued education and training is a key component in any organization, but it can be a costly and time consuming process. This doesn’t need to be the case. With online software training, you provide your organization the flexibility of learning what they need, when they need it.  You’re not tied into specific dates or classes. Below are five benefits of using online software training instead of traditional in-house software training.

1) Reduction of Company Training Cost

Software training can be expensive. Instead of spending thousands of dollars bringing in an expert in Microsoft Office, spend half of that to provide the same training to all of your employees all year long. Don’t let organizing training for your employees overwhelm your schedule and break your budget.

2) Increased Employee Productivity

Don’t let your employees waste company time figuring out their software! Be able to provide all of the software training they need in one secure site, allowing employees to find what they need and move on with their day. This eliminates the amount of wasted time and distractions searching the internet can cause.

3) Company-Wide Training

Not all departments use the same software, and providing the right training for everyone can be tricky.  Online software training on a company-wide level provides employees the necessary resources – no matter what department they are in.

4) 24/7 Availability

Have your software training available to employees when they need it.  Training on software isn’t always needed from the hours of 8-5.  Having training available to you when you need it most can comfort you while you’re traveling, at a conference or even when it’s 11:00 pm and you have a PowerPoint presentation due the next morning.

5) SCORM Compliant Options

Compliance is important to any organization. Having training that fits within the SCORM compliance guidelines is vital to producing well-educated and efficient employees. With OpenSesame, offering SCORM compliant training to your staff has never been easier.

Atomic Training helps organizations implement these training efficiencies and more. Find out how your organization can start providing the right kind of training today. 

 

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OpenSesame's Place in the Global eLearning Market https://www.opensesame.com/site/blog/opensesame-place-global-elearning-market/ https://www.opensesame.com/site/blog/opensesame-place-global-elearning-market/#respond Tue, 06 Mar 2012 22:01:52 +0000 /site/?p=2402 OpenSesame is more than just a marketplace for English-language training content – our Global Team is focusing on developing a worldwide network of buyers and sellers who create and share content in any language. Tera Wu, our International Business Development Manager, was recently interviewed for Online-Edu, a Chinese language blog covering educational technology in the... Read more »

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OpenSesame is more than just a marketplace for English-language training content – our Global Team is focusing on developing a worldwide network of buyers and sellers who create and share content in any language. Tera Wu, our International Business Development Manager, was recently interviewed for Online-Edu, a Chinese language blog covering educational technology in the Chinese market. This translated version shares our insights on how OpenSesame fits into the global market for elearning.

Online-Edu: OpenSesame already launched the website in seven languages including Chinese, English, French, German, Italian, Russian and Spanish. From a global perspective, where do you see OpenSesame fitting in the elearning industry chain?

OpenSesame: Opensesame has an open trading platform, not only limited to the Chinese mainland area, but also connecting China to a global market. To a certain extent, OpenSesame makes it easier for domestic courses to become international and helps sellers to upgrade to the global level. From another perspective, it also gives Chinese customers access to these top courses in different languages from all over the world. It opens a door for China elearning enterprise applications to the global market. Specifically, OpenSesame offers a chance to cooperate with system platform providers, custom course developers, consultancies,, evaluation suppliers, and content suppliers. For example, for some domestic system platform suppliers, they only have their own courses on their platforms, but if they cooperate with us, their users will have more choices. We can just directly import the OpenSesame courses into their platforms, which will enrich the platforms’ selection of courses and make it easier for customers to find content.

Online-Edu: Comparatively, what kind of advantages and innovations you think OpenSesame has with the current business model?

OpenSesame:  The successful business model must have great technology and product as the foundation plus the right strategic judgment. We already have the first step to success, that’s the innovative and unique course control technology as our back up. And I believe it will bring a new impact to the market if we get the good timing for promotion.

The biggest advantage of OpenSesame’s business technology  is which it changed the course trading unit in essence, but it didn’t make it in the China E-learning market, and the situation for controlling the course plan is the same in other countries. Almost all of the sellers are controlling the course content through the training system, this situation cannot protect the Intellectual Property Rights of the courses unless companies buyout the course or use cross-platform. The OpenSesame platform enables not only ecommerce but keeps the course content on OpenSesame’s servers, protecting sellers’ intellectual property.

Furthermore, OpenSesame offers great flexibility in making purchases, with pay-per-course, pay-per-year or pay-per-use options. These flexible purchasing options create opportunities for us to partner with different kinds of elearning companies and customers. I believe in the near future, after the close cooperation with more enterprises, more and more people will feel the change in the elearning industry caused by OpenSesame’s innovations.

Online-Edu: China’s digital publishing industry is still just beginning. There are big differences in China’s laws and regulations, business culture and the credit system – especially in Intellectual Property Protection. Do you think it will affect OpenSesame’s business in China?

OpenSesame: We did encounter big culture differences when we started working in the China market. The issue of Intellectual Property Right protection is particularly challenging. There are many elearning courses created in China, but without systems in place to protect the intellectual property in the courses, companies were unwilling to move beyond making simple, low cost and fast production courses. Sellers are eager to work with OpenSesame because we offer technology to protect the course seller’s intellectual property and also because the process for adding courses for sale in the marketplace is very clear.  

OpenSesame also ensures that the courses and platform fit the international standard. We encourage all course creators to create courses with the SCORM standard. This is not only for promoting their product to the whole world, but also to guarantee the courses will work on any LMS. OpenSesame is also a powerful way for customers to browse courses from different sellers. This head-to-head competition inspires course sellers to develop highly interactive and engaging courses to catch buyers’ attention. Through this perfect cycle of innovation and competition, elearning will achieve to higher level. Currently there’s many challenges in the China mainland market, but we believe that high quality courses and OpenSesame’s unique intellectual property technology will enable the growth of elearning worldwide, as learners can find the courses that fit their needs.

Online-Edu:  OpenSesame has grown from an idea two years ago to building a strong base of support from both investors and users in the U.S. Do you have lessons learned or insights to share with potential customers and partners in China?

OpenSesame: eLearning can support our efforts to reduce the gap between urban and rural areas and improve the quality of life. This is a target we need to work together for society. OpenSesame represents the implementation of elearning 2.0 – a future where people can study and learn everywhere at anytime. With tools like OpenSesame, people have the ability to make their own learning plan.

For elearning sellers,  OpenSesame is not a competitor but a partner. OpenSesame can expose the sellers’ courses to a worldwide market looking for convenient access to elearning. We hope OpenSesame will become the iTunes for elearning –  helping elearning courses to reach another level.
 

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The Five Moments of Learning Need: Evolving Training into the Perfect Hole https://www.opensesame.com/site/blog/five-moments-learning-need-evolving-training-perfect-hole/ https://www.opensesame.com/site/blog/five-moments-learning-need-evolving-training-perfect-hole/#respond Thu, 01 Mar 2012 19:27:09 +0000 /site/?p=2403 Editor’s Note: Gary Wise of Myca Multimedia, a new seller in the marketplace, graciously allowed us to share this excerpt of a longer essay on the evolving role of training in the workplace. For Gary’s complete post, visit his blog. And don’t forget to check out Myca Multimedia’s excellent compliance and diversity courses.  A colleague... Read more »

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Editor’s Note: Gary Wise of Myca Multimedia, a new seller in the marketplace, graciously allowed us to share this excerpt of a longer essay on the evolving role of training in the workplace. For Gary’s complete post, visit his blog. And don’t forget to check out Myca Multimedia’s excellent compliance and diversity courses

Figure 1A colleague recently asked me to respond to a question that has been a source of constant challenge [for me at least] in my last three corporate training gigs that span about 15 years or so: “What’s the biggest hurdle to getting stakeholders (employees, employers, clients etc.) involved and engaged with workplace training – and how do you overcome it?

Personally, I believe this question distracts us from two other questions we really need to answer first…and with conviction. I believe that answering these two questions will define an actionable road map to not only answer his original question, but do something about it…and with conviction. http://gdogwise.wordpress.com/wp-includes/js/tinymce/plugins/wordpress/img/trans.gif

1st Question:   How do we overcome the current training [paradigm]?

Yeah, I know, the word paradigm is just a wee bit overused, so feel free to insert something else. Truthfully, we [Corporate Training] have promoted a way of thinking and doing for years, and our stakeholders, be they internal business unit leaders or external clients, have fallen into line and walk the same parade route year after year with us. In other words, we are all as guilty as we are comfortable with the status quo…and it is failing us.

We have put ourselves squarely in front of this parade [this dilemma] by having effectively sold a concept to our business stakeholders that training improves performance. We have done so for years, and a lot of internal and external clients bought it. What we should be selling to our stakeholders is something much more robust that [insert new paradigm here] enables both workforce agility, performer capability @ the point of work and produces sustainable, tangible business outcomes. My point is not that traditional training and LMSs are the wrong things to do; rather, they are simply not enough. They are severely under-scoped.

And yet we have managed to leverage that promise of improved performance to gain funding for huge investments in technology, the most famous being the Learning Management System (LMS). I know this as fact, because I have done so myself…and more than once. There is no doubt that this approach we doggedly pursue effectively deploys learning opportunities in the form of training.  What this approach does NOT effectively do is implement learning. And that single fact is cornerstone upon which we have built our current paradigm. Training is a deployment function. Implementation is an integration function. The resistance to embrace this gap seems locked down – locked down because we are doing enough things right in our current [and comfortable] scope and charter so that there is little momentum to expand beyond those limits to include implementation.

Implementation happens through integration and application of knowledge and skills @ the point of work, and @ the point of work is where we find a catalyst that is a key driver behind the changing rules of engagement – Learning Moments of Need.

These five moments were defined by Dr. Conrad Gottfredson of BYU a few years ago, and I must confess that they have been the most significant nuggets of learning I can recall acquiring in many years. The first two moments of need – the 5% or so of the 2080-hour work year where the workforce is engaged in some form of formal learning [training] – represent the domain where we have demonstrated our collective training excellence. What about the work context – the other 95% of the work-year where performers are @ the point of work?

What about those critical learning moments of need occurring downstream in the post-training work context? This downstream, post-training domain represents ground zero where the workforce is engaged in real workflows and their performance ties directly to the very real potential to create tangible business value…or lose it. Close real sales…or lose them. Resolve customer complaints and retain their business…or lose it. Eliminate the generation of material waste…or create it. Avoid business risks and corporate liability…or cause it.

If we consider the composite of this “pie chart”, we see a visual representation our entire corporate learning environment, not just the slice we dominate. Keep that mental image in mind and consider the gravity of this question, “Which slice of the pie gets the greater attention from training?” Josh Bersin, of Bersin & Associates, shared in a panel discuss, “The Future of the Business of Learning”, on July 23, 2009, that on the average businesses are spending up to 80% of their training resources on the 5% slice of the pie. What then is left over for ground zero?

Second Question: How do we best position training’s value proposition?

Clearly, the rules of engagement around corporate learning are changing. Rising to the challenge will not only evolve the paradigm, it will take steps toward establishing a new value proposition for Corporate Learning. Do not expect that to happen overnight. To position value, you first need tangible evidence of value so that whatever you are positioning has value in the eyes of those whom you are courting. To capture this evidence, Training often needs to go to places where they are least comfortable. To survive and thrive in these places, one may need new skills – not in lieu of ones already in hand, but new skills that shine a new light on old methods. Here is a radical thought – try dropping the “T” word from your lexicon and step away from training speak and begin to use the language of your stakeholders. They live @ the point of work, and they care a great deal about sustainable performance outcomes, workforce capacity, and workforce agility. These terms and phrases are not just jargon to your stakeholders. Seriously, stick with me for a few more minutes, and I will show you how supporting continuous learning in an ecosystem plays right into these kinds of outcomes.

For the full post, please visit Gary Wise’s blog.


Gary Wise has been the Chief Learning Architect at MYCA Multimedia and Training Solutions since October 2010, and remains as Principal of Human Performance Outfitters LLC, a workplace learning and performance consultancy he founded in 2004. Wise spent nearly four years as the Senior Director of Learning Architecture at the Cincinnati Children’s Hospital Medical Center and, before that, three years as the Director of Sales Training at Roche Diagnostics Corporation. Wise earned his BBA in Marketing from the Terry College of Business at the University of Georgia. Connect with Gary on LinkedIn or on Twitter at @Gdogwise.

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Five Tips for Interesting Course Descriptions https://www.opensesame.com/site/blog/five-tips-interesting-course-descriptions/ https://www.opensesame.com/site/blog/five-tips-interesting-course-descriptions/#respond Mon, 27 Feb 2012 17:58:39 +0000 /site/?p=2404 If you’re a seller in the OpenSesame elearning marketplace, your course pages are a key opportunity to make an impression on potential buyers. Here are the five essential steps to creating a great OpenSesame course page: Add an interesting selection of images. Customers’ eyes are captured by images – so upload several beautiful screenshots of your... Read more »

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If you’re a seller in the OpenSesame elearning marketplace, your course pages are a key opportunity to make an impression on potential buyers. Here are the five essential steps to creating a great OpenSesame course page:

  1. Add an interesting selection of images. Customers’ eyes are captured by images – so upload several beautiful screenshots of your course to capture their interest. Allow customers to preview your courses, so that browsing buyers can sample your course and get a feel for the content.
  2. Be detailed but not long-winded. Buyers usually have specific questions: What features does this course include? What topics does it cover? Who is the intended audience? Use all of the different components of the OpenSesame course page to answer buyers’ questions before they ask. No need to write a novel, though! All of the text on your course description page should be around 300 words.
  3. Do keyword research. Keywords in your course descriptions attract traffic from search engines. Use the Google keyword tool to find suggested keywords related to the topics of your courses. Work them into the text on your course description page.
  4. Get some reviews. Browsing buyers love to read honest, helpful reviews. Ask your existing customers to write a short review for you sharing their experiences with your company’s courses.
  5. Make it professional. Proofread your copy to make sure it’s free from typos and errors. Need help? Want a second opinion? Ask us to give your profile a once-over and we’ll make suggestions for improvements.

Want more tips? Check out eLearning Marketing 101 and Five Steps to a Captivating Profile.

Image credit: @Doug88888 on Flickr

 

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Course of the Week: Mastering Management by Enspire Learning https://www.opensesame.com/site/blog/course-week-mastering-management-enspire-learning/ https://www.opensesame.com/site/blog/course-week-mastering-management-enspire-learning/#respond Wed, 22 Feb 2012 19:18:15 +0000 /site/?p=2405 ​ ​ Wednesday, February 21, 2012 Mastering Management: Coaching     $95/seat       Mastering Management: Coaching By Enspire Learning   Coaching skills often determine the success or failure of a manager’s relationship with his or her employees. Yet, many new-and experienced-managers lack basic coaching techniques and the confidence to provide effective feedback. Mastering Management: Coaching... Read more »

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Wednesday, February 21, 2012

Mastering Management: Coaching

Mastering Management  
Click For 5 Free Seats
 
$95/seat 

    

Mastering Management: Coaching
By Enspire Learning

 

Coaching skills often determine the success or failure of a manager’s relationship with his or her employees. Yet, many new-and experienced-managers lack basic coaching techniques and the confidence to provide effective feedback.

Mastering Management: Coaching is a blended learning solution with a variety of responsive engaging simulations that enables learners to understand and apply the principles of coaching. Learners receive feedback from rich performance assessments and receive ongoing performance support with practical tools.

What’s in this course

  • Branching scenarios with engaging simulations
  • Inline quizzes
  • Accessibility features
  • Audio narration
  • Videos
     

About the instructor

Enspire Learning logo

Enspire Learning provides high-quality, value-creating business training solutions to organizations across the world. Our products, programs, and consultative solutions generate learning opportunities that prepare high potentials for leadership positions, transform individual contributors into managers, and improve employee productivity.

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View all courses by Enspire Learning
 

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You met the OpenSesame team at a conference or created an account in the OpenSesame elearning marketplace.
 

OpenSesame

2828 SW Corbett
Suite 143

Portland, Oregon 97201

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Five Tips for a Captivating Seller Profile https://www.opensesame.com/site/blog/five-tips-captivating-seller-profile/ https://www.opensesame.com/site/blog/five-tips-captivating-seller-profile/#respond Tue, 21 Feb 2012 20:47:09 +0000 /site/?p=2406 If you’re a seller in the OpenSesame elearning marketplace, your profile is more than just a quick stop on your way to to selling training courses – it’s your opportunity to help customers find your courses and to feel confident about them. Here’s five essential steps to creating a great OpenSesame seller profile: Add an... Read more »

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If you’re a seller in the OpenSesame elearning marketplace, your profile is more than just a quick stop on your way to to selling training courses – it’s your opportunity to help customers find your courses and to feel confident about them. Here’s five essential steps to creating a great OpenSesame seller profile:

  1. Add an image. Whether it’s reading a blog, skimming through news articles or scrolling through search results, peoples’ eyes are captured by interesting images. Your profile image appears next to your courses in OpenSesame search results, so that means having a professional, attractive and interesting logo is an essential opportunity to make your courses stand out from the crowd.
  2. Give your customers the information they need. Update your Display Name to accurately reflect your company name. Ensure that your seller bio has a good description of your company and its focus and services. This profile needs to capture visitors’ attention and tempt them to click on the links to courses you have added to the OpenSesame marketplace – so be persuasive and thorough.
  3. SEO it up. Use keywords relevant to the topics of your courses to make it easy for customers using search engines to find your profile. If you’re using OpenSesame as your e-commerce platform, add links on your website that use appropriate keywords, like “Buy my elearning courses on OpenSesame” or “Find Example Company’s Business Skills Curriculum on OpenSesame”.
  4. Social media links. Customers are increasingly turning to social media to learn more about the companies they do business with – and connecting with your customers on social media is a great way to keep your company and its products front-of-mind. So add those links to your Twitter and LinkedIn profiles!
  5. Make it professional. Yes, this means spell-check matters. Make sure your company’s seller profile is free from grammatical errors, jokes and out-of-date information. Our user research shows that customers click on links to seller profiles to make sure that the course they’re considering buying comes from a reputable, professional company – so make sure your profile is an extension of your company’s public image.

Finally, check out this short video for the technical how-tos on updating your profile:

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Course of the Week: Microsoft Excel 2010 by TutorPro https://www.opensesame.com/site/blog/course-week-microsoft-excel-2010-tutorpro/ https://www.opensesame.com/site/blog/course-week-microsoft-excel-2010-tutorpro/#respond Wed, 15 Feb 2012 19:09:26 +0000 /site/?p=2407   ​ ​ Wednesday, February 15, 2012 Microsoft Excel 2010   $7.50 & up      Volume Discount Price 1-30 0% $30.00 31-199 25% $22.50 200-499 50% $15.00 500+ 75% $7.50   Microsoft Excel 2010 by TutorPro     TutorPro builds short and targeted courses to enable learners to use Microsoft Office tools more effectively and productively.... Read more »

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Wednesday, February 15, 2012

Microsoft Excel 2010

Microsoft Excel 2012  
Click For 5 Free Seats

$7.50 & up     

Volume Discount Price
1-30 0% $30.00
31-199 25% $22.50
200-499 50% $15.00
500+ 75% $7.50

 

Microsoft Excel 2010 by TutorPro

 

 

TutorPro builds short and targeted courses to enable learners to use Microsoft Office tools more effectively and productively. Each course includes audio and exercises to reinforce learning and the simulation environment engages learners in practicing their new skills. This Microsoft Excel course uses clear descriptions, simulations and exercises to unlock the capacity of Excel.
 

What’s in this course

  • Inline quizzes
  • Simulations
  • Audio narration
  • Videos
     

About the instructor

TutorPro logo

TutorPro’s training solutions have evolved through listening to customers’ training requirements, creating powerful, flexible training tools and staying on top of the latest technology.TutorPro’s training solutions reduce training costs while offering users highly effective training to help them become more productive. TutorPro has sold over a million licenses to customers in six languages in fifteen different countries. 

View this Deal

View all courses by TutorPro

view email in browser  | Update Profile | forward to a friend

You met the OpenSesame team at a conference or created an account in the OpenSesame elearning marketplace.

 

OpenSesame

2828 SW Corbett
Suite 143

Portland, Oregon 97201

Add us to your address book

Copyright (C) 2012 OpenSesame All rights reserved.
 

 

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Top Ten eLearning and Training Topics for 2012 https://www.opensesame.com/site/blog/top-ten-elearning-and-training-topics-2012/ https://www.opensesame.com/site/blog/top-ten-elearning-and-training-topics-2012/#respond Tue, 14 Feb 2012 23:59:27 +0000 /site/?p=2408 As elearning continues to comprise a growing portion of the overall mix of corporate training and learning initiatives, elearning developers are eager to position themselves ahead of the curve. What courses are in demand? Where can they differentiate their services? Based on data from our own marketplace and industry-leading analysts, here’s our Top Ten eLearning... Read more »

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As elearning continues to comprise a growing portion of the overall mix of corporate training and learning initiatives, elearning developers are eager to position themselves ahead of the curve. What courses are in demand? Where can they differentiate their services? Based on data from our own marketplace and industry-leading analysts, here’s our Top Ten eLearning Topics for 2012.  

The 30,000 Foot View of eLearning

From a high level perspective, the broadest categories of interest are management skills, compliance content and industry- or product-specific knowledge. This means people are using elearning courses primarily to develop new leaders, meet regulatory requirements and – perhaps most importantly – develop the specific technical skills their companies need to grow.

Finally, beyond elearning content targeted to all the topic areas we discuss below, companies are looking for new kinds of content. Not just texts, presentations and videos – but games, mobile content and flexible ways to share content with peers and colleagues. If you’re creating elearning content, think globally about all the different ways people learn, discuss, share and practice new skills.

The Nitty Gritty: Top 10 Training Topics for 2012

  1. Technical, technical, technical – From information technology and systems administration to software engineering or mechanical engineering, corporations are seeking technically skilled individuals to support the growth of their products and services in the information economy.
  2. Management and executive development – As baby boomers retire, organizations need managers with diverse leadership skills – and they’re investing in leadership training, including team-building, information management and communication courses.
  3. Mandatory compliance topics – They’re essential but that doesn’t mean they have to be boring. Organizations want a new spin and a new way to deliver stand-by, essential training on topics like sexual harassment, workplace violence and data security.
  4. Remote work skills – With increasing numbers of employees working remotely, from home, or as a member of virtual teams distributed all over the world, today’s organizations need tools to develop collaborative distributed workforces.
  5. Conflict resolution – This includes the kinds of conflicts that must be mediated in team environments within an organization as well as arbitration and mediation skills used to resolve disputes over contracts between partners.
  6. Going green – This is more than just a “trendy” topic – developing sustainable practices in your office saves money, reduces environmental impact and adds a new connection to your community – building name recognition and goodwill.
  7. Construction skills – This includes everything from safety and technical skills to green building skills and training to b necessary to build LEED-certified buildings.
  8. Communication and interpersonal skills – Always a hot topic, no matter what! Organizations need content targeted and improving between employees, among teams and with customers and partners.
  9. Customer service and sales – The difficulty of both sales and customer service jobs is underrated! It’s not easy to be persuasive, effective and support satisfied customers – but there are techniques employees can learn, practice and develop. Develop the content to make employees into customer superstars.
  10. Basic Skills – For new employee orientation and others transitioning into new job roles, basic skills like computer operation, business writing, telephone communication, business etiquette and Microsoft Office applications are essentials.

Questions? Suggestions? Ideas? Add them in the comments! 

To build this list, we have combined data from searches and sales on our site with industry data, from ASTD, Bersin and Associates, BrandonHall Group and the eLearning Guild.

Image Credit: duncan on Flickr

 

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Employee Training Courses Are The Foundation https://www.opensesame.com/site/blog/employee-training-courses-are-foundation/ https://www.opensesame.com/site/blog/employee-training-courses-are-foundation/#respond Fri, 10 Feb 2012 19:16:10 +0000 /site/?p=2409 For managers, training is often a short term project – providing employees with the skills they need in the short term to accomplish new projects and improve productivity. But investing in training and development is not just a way to improve employee performance – it’s a great way to boost employee engagement, satisfaction and retention.... Read more »

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For managers, training is often a short term project – providing employees with the skills they need in the short term to accomplish new projects and improve productivity. But investing in training and development is not just a way to improve employee performance – it’s a great way to boost employee engagement, satisfaction and retention.

When you invest in creating a training program, you’re also investing in your long-term talent pipeline:

  • Skills development shows employees you value their contributions and wish to support employees’ career growth
  • Filling future talent gaps from within the organization reduces pressure on human resources and strengthens internal culture
  • Employees who grow within an organization become stronger mentors, developing the next generation of leaders for your company

Offering employees online training courses means they can partner with their managers and the human resources team to participate in a customized, individualized package for their needs, including elearning courses and other less formal activities like sharing with colleagues, reading and writing blog posts, and working in teams.

Online training courses are flexible, sharable and accessible learning opportunities that bring learning into the workday – making it simple for companies to offer training to their employees instantly. As a marketplace for elearning courses, OpenSesame’s goal is to make one leg of the employee learning stool – access to learning content – as convenient as possible.

Interested in learning more about online training? OpenSesame now offers the world’s largest catalog of employee training courses with more than 21,000 courses you can offer your employees.

(Image course: Márcio Cabral de Moura’s Flickr)

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Making Your eLearning Initiative an Internal Bestseller https://www.opensesame.com/site/blog/making-your-elearning-initiative-internal-bestseller/ https://www.opensesame.com/site/blog/making-your-elearning-initiative-internal-bestseller/#respond Tue, 07 Feb 2012 00:22:11 +0000 /site/?p=2410 As elearning developers, training coordinators and instructional designers, we create great courses, programs and materials. But that’s only half the battle. How can we make sure we get wide adoption and engagement in the assets and resources populating our learning management systems? On this blog, Kelly Meeker’s Dec 7 article provided some sage advice on how... Read more »

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As elearning developers, training coordinators and instructional designers, we create great courses, programs and materials. But that’s only half the battle. How can we make sure we get wide adoption and engagement in the assets and resources populating our learning management systems? On this blog, Kelly Meeker’s Dec 7 article provided some sage advice on how to position your courses in the OpenSesame marketplace.  With those words in mind, it’s important to remember a few similar concepts so that your in-house initiatives can get the same kind of raves as any bestseller.

Find an Executive Sponsor

First, divest yourself of the notion that successful launches and full target learner adoption will happen “automagically”.  After all, myriad documents are created and stored online in your organization’s network every day but that doesn’t mean that folks will immediately scour folders or document management systems just to read what’s there.

Untold movie and TV scripts land on producers desks almost every day, but only a fraction of those will ever make it to the filming stage. Why? Because they didn’t someone to endorse and promote the project. (Think Spielberg, Hanks, Howard, Coppola, et al.) But, what does that look like internally? Effective sponsorship can – and should – come in two different forms: hierarchical and influential.

An ‘executive’ sponsor is someone highly placed in the organization who can keep the initiative on the agenda and help develop buy-in. The other sponsor isn’t necessarily someone higher up on the ladder, but someone who is considered influential and respected in the organization, someone who is a strong relationship-builder and is considered a go-to person.  Political? Probably, but it’s quite often the case that the truly influential people are not necessarily those in charge.  Engage these people early, keep them informed, but also pay close attention to the feedback they convey to you during the implementation and adjust as required.

Think About Your Message 

Let’s also talk positioning.  I’m not referring to where the learning department sits in the corporate hierarchy, I’m talking about how people perceive your “brand”.  For example, we all have conceptions about various brands and what they “say” about the people who display and espouse them. Do you know what people say and feel about your offerings? Are there perceptions that will help in the marketing? Or, worse, are there no perceptions whatsoever?  If that’s the case you may have a larger challenge than you originally anticipated.

The next piece is about testing. L&D has co-opted the software development model with concepts like rapid prototyping and Beta testing. Similarly, the TV/film industry uses test audiences during the post-production/editing phases to gauge audience reactions. In a new learning initiative, you’ll likely want to identify a good pool of target learners (based on the size of the org) to play active roles throughout the design process.  Murphy’s Law of Education states that “no training plan survives contact with the learner”, so be prepared to make these incremental changes along the way and adjust to suit what your learners require. I’ve seen enough (painful) instances of learner input solicited far too close to a launch date where learner feedback indicated a poor solution about to hit the community at large.

Make Sure Your Initiative Matters for Your Business

Finally, let’s look at initiative-specific awareness.  Think about some of the movies that have been released over the past decade, particularly those that used multiple methods to generate interest in the movie. What kinds of internal (shameless) self-promotion could you engage to help potential consumers talk about your efforts and – more importantly – their results? This effort should be integrated into the early user testing. Get people talking about what happened, and be sure you publish results and intentions. If there’s a Communications department, make use of them! What do you think you might pull together to make awareness go “viral” in the organization?

Of course, these ideas and recommendations are not a replacement for effective instructional design and other professional/industry practices. If you wind up producing a turkey, then following these steps will only mean more people will know about it, and faster. These recommendations will help get the learners to your content; solid design and planning will keep them there.

Don’t forget to keep communication and awareness channels open during and even after the launch or kick-off. Share learner successes and feedback and keep people aware of what’s happening to improve the content to meet ongoing learner demand.


Mark Sheppard is a senior Learning & Development practitioner in the Greater Toronto Area.  He is currently working as an Instructional Development Officer for the Royal Canadian Air Force, where he is helping the Aerospace Technology & Engineering School harness the power of online and blended learning as they teach the next generation of Air Force technicians. Follow Mark on Twitter at @elearningguy.

Image credit: gisele13 on Flickr

 

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eLearning 101: How to Make an eLearning Course https://www.opensesame.com/site/blog/elearning-101-how-make-elearning-course/ https://www.opensesame.com/site/blog/elearning-101-how-make-elearning-course/#respond Fri, 03 Feb 2012 17:24:24 +0000 /site/?p=2411 For all of you subject matter experts, trainers and performance consultants of every background, this one’s for you. Here’s eLearning 101: a guide to the tools of the trade to get you started building courses. Understanding SCORM Before we begin with the tools, you need to learn one quick, key term: SCORM. The sharable content... Read more »

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For all of you subject matter experts, trainers and performance consultants of every background, this one’s for you. Here’s eLearning 101: a guide to the tools of the trade to get you started building courses.

Understanding SCORM

Before we begin with the tools, you need to learn one quick, key term: SCORM. The sharable content object reference model (or SCORM) is a software standard that governs how course files communicate or report information to learning management systems.

“Wait!”, you cry. “What is a learning management system?” A learning management system (more commonly known as an LMS) is a software platform that plays and tracks training content in an organizational environment.

“Do I need one?” is a logical next question. As a course developer, you don’t need an LMS. But it’s in your interest to make sure that your courses meet the SCORM standard so that they can be played in any customer’s LMS. Want to learn more? The folks at Rustici Software are the experts in SCORM and can tell you all you need to know.

So, in summary, if you’re going to make elearning courses, we recommend (heartily) that you make them SCORM compatible. This will ensure you can reuse assets with many different customers without customization in each environment.

eLearning Authoring Tools

There are tons of great tools that take care of SCORM compatibility for you. The two gorillas in the elearning room are Articulate and Captivate – both are tools that create animated, sequenced learning objects. If you’re starting from scratch, you can start with PowerPoint presentations and use these tools to create interactive objects, add audio and export to the SCORM standard.

These are by no means the only tools – many smaller companies offer tools, including Lectora, Zebra Zapps, Claro, Rapid Intake and Jackdaw. There are also simple free tools to export PowerPoint files to SCORM, including the iSpring plugin and AuthorPoint Lite. iSpring also offers a free SCORM quiz-making tool.

Many of these authoring tools offer a trial version, so we certainly recommend taking advantage of that opportunity to test and play with a product before making a purchase.

Video in eLearning

In addition, OpenSesame has developed a SCORM video player that converts any video files to SCORM trackable elearning courses. This has opened a whole new world of content to elearning developers!

This means simple videos can become elearning assets even in the most complex learning management system. Interested in creating video-based elearning courses? Simple cameras are affordable – and sometimes as common as the phone in your pocket.

Teaching from software tools? Interested in building screen capture like Sal Khan’s? There are lots of low-cost and free tools for screen capture and audio, including Camtasia, Quicktime and Screen Video Recorder. One of the best tools for creating screen capture with audio is Screenr – created by Articulate, this free, web-based tool will enable you to make up-to-five-minute screen capture videos.

Need to edit? Camtasia will do the trick, or on a Mac you can use iMovie (comes with your computer!) to edit together clips of video and add audio. Need to convert different video formats? Try the free, open-source Handbrake for all of your video file management needs.

Reusable Resources

Finally, many elearning developers face the no-time-no-resources challenge and need help identifying and using off-the-shelf and stock design assets to get things done quickly.

There are hundreds of templates and other stock resources available on sites targeted for both the elearning sector and design in general. Some favorites:

Further reading:

More suggestions? Please share in the comments!

Image credit: twicepix on Flickr

 

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Course of the Week: Projecting Inventory Buys (Course & Calculator) https://www.opensesame.com/site/blog/course-week-projecting-inventory-buys-course-calculator/ https://www.opensesame.com/site/blog/course-week-projecting-inventory-buys-course-calculator/#respond Wed, 01 Feb 2012 20:18:24 +0000 /site/?p=2412 ​ ​ Wednesday, February 1, 2012 Projecting Inventory Buys (Course & Calculator)   $119 & up      Volume Discount Price 1-5 0% $149.00 5-49 10% $134.10 50-99 15% $126.65 100+ 20% $119.20   Projecting Inventory Buys (Course & Calculator) By Retail Owners Institute   Most retailers have heard of the inventory managing tool “Open-to-Buy”. But too often,... Read more »

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Wednesday, February 1, 2012

Projecting Inventory Buys (Course & Calculator)

Projecting Inventory Buys  
Click For 5 Free Seats

$119 & up     

Volume Discount Price
1-5 0% $149.00
5-49 10% $134.10
50-99 15% $126.65
100+ 20% $119.20
 

Projecting Inventory Buys (Course & Calculator)
By Retail Owners Institute

 

Most retailers have heard of the inventory managing tool “Open-to-Buy”. But too often, it has been shrouded in mystery. Too complex and/or too expensive. Up until now! This Basics of Open-to-Buy KIT teaches, step-by-step, how to produce a budget for how much inventory to bring in, and when. Then, the online BUYING PLAN Forecaster (an Open-to-Buy Calculator) automates the number-crunching! What can an Open-to-Buy plan do for your retail operation? Improve margins, profits and cash flow; reduce the time spent on inventory management; ensure you have the right merchandise in your store at the right time; and avoid wasting space, time and money with excess stock.

 

What’s in this course

  • Inline quizzes
  • Audio narration
  • Calculator 

About the instructor

Retail Owners Institute logo

 

The Retail Owners Institute® is the foremost resource for the What, Why and How of Retail Financial Projecting. The ROI’s eLearning Kits – courses-plus-Executive Calculators – enable retailers to look ahead financially to better control profits, debt, inventory, and therefore, cash flow.The ROI’s eLearning Kits are for projecting, not accounting (we leave the accounting to the bookkeeper!). Step by step, the courses show the cause-effect connections of the key financial levers in a retail business. 

View this Deal

View all courses by the Retail Owners Institute
 

 

OpenSesame

2828 SW Corbett
Suite 143

Portland, Oregon 97201

Add us to your address book

Copyright (C) 2012 OpenSesame All rights reserved.
 

 

follow us:  facebook  twitter  blog

 
 
 
 
 

 

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OpenSesame Wins Brandon Hall Excellence in Learning Technology Silver Award https://www.opensesame.com/site/blog/opensesame-wins-brandon-hall-excellence-learning-technology-silver-award/ https://www.opensesame.com/site/blog/opensesame-wins-brandon-hall-excellence-learning-technology-silver-award/#respond Mon, 30 Jan 2012 17:12:56 +0000 /site/?p=2413 We are proud to announce we have been awarded a Brandon-Hall Excellence in Learning Technology Silver Award in the Content Authoring and Content Management Technology category for our patent-pending SCORM video player. It’s our goal to unlock elearning with new technology, better ways to purchase content and great service, and this award demonstrates that we’re... Read more »

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We are proud to announce we have been awarded a Brandon-Hall Excellence in Learning Technology Silver Award in the Content Authoring and Content Management Technology category for our patent-pending SCORM video player.

It’s our goal to unlock elearning with new technology, better ways to purchase content and great service, and this award demonstrates that we’re on the right track. Corporate learning officers rely on Brandon Hall’s judgement and we’re thrilled to have their seal of approval.

eLearning buyers visit OpenSesame to shop from thousands of courses, read customer reviews, watch previews and make purchases instantly. Our SCORM-compatible video player enables any video file to be displayed and tracked in enterprise learning management systems (LMS) – unlocking one more kind of content for use in corporate training programs. This unprecedented innovation makes it possible to employ video files as courses in an LMS, with full tracking and bookmarking features in place.

Brandon-Hall is an industry-leading performance and learning management analysis firm, providing insightful and widely used analysis of technology tools and service providers for the enterprise market. A panel of veteran, independent senior judges evaluated the entries along with Brandon Hall Group’s industry expert analysts and leadership.

“Most impressive to our judges was an underlying theme around collaborative relationships, a deep understanding of client needs and how technology can be leveraged to create opportunities and operating efficiencies for organizations of all sizes,” said Mike Cooke, CEO of Brandon Hall Group. “I am proud to announce these first-rate solution providers as award winners in the most competitive year yet.”

Interested to see how the SCORM video player works? Let me know in the comments and I’ll set up a demo!

 

 

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On eLearn Magazine: A Curator's Tools and To Do List https://www.opensesame.com/site/blog/elearn-magazine-curators-tools-and-do-list/ https://www.opensesame.com/site/blog/elearn-magazine-curators-tools-and-do-list/#respond Fri, 27 Jan 2012 17:58:48 +0000 /site/?p=2414 We’re proud to share our first article in eLearn Magazine: A Curator’s Tools & To Do List, an exploration of using curation techniques to manage information in the enterprise environment.  Are you using curation techniques in your organization? Tell us about it in the comments! 

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We’re proud to share our first article in eLearn Magazine: A Curator’s Tools & To Do Listan exploration of using curation techniques to manage information in the enterprise environment. 

Are you using curation techniques in your organization? Tell us about it in the comments! 

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Meet the Retail Owners Institute: eLearning for the Retail Professional https://www.opensesame.com/site/blog/meet-retail-owners-institute-elearning-retail-professional/ https://www.opensesame.com/site/blog/meet-retail-owners-institute-elearning-retail-professional/#respond Thu, 26 Jan 2012 17:36:33 +0000 /site/?p=2415 In today’s world, from the biggest companies to the mom-and-pop shops down the street,  finding employees with basic financial skills is a challenge. At OpenSesame, we’re pleased to feature a new set of elearning courses from the Retail Owners Institute that meets this need with humor and creative instruction. ROI owners and retail experts Pat... Read more »

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In today’s world, from the biggest companies to the mom-and-pop shops down the street,  finding employees with basic financial skills is a challenge. At OpenSesame, we’re pleased to feature a new set of elearning courses from the Retail Owners Institute that meets this need with humor and creative instruction.

ROI owners and retail experts Pat Johnson and Dick Outcalt are industry-recognized leaders in providing training, coaching and resources to the managers and owners of retail businesses. Johnson and Outcalt have a long history of working with clients including Hallmark and TrueValue to provide essential training and skills development to extended networks of retail managers. In early December Pat and Dick came to visit the OpenSesame offices in Portland, and we had a wonderful time discussing the challenges small businesses and networks of stand-alone dealers face in developing financial acumen.

Outcalt and Johnson have grappled with these challenges for decades, and they’ve developed a network of customers who rely on them to train their employees and managers in planning cash flow, inventory and annual profits – supporting better long-term decision making throughout the organization.  

In response to their customers’ demand for even more accessible training, Outcalt and Johnson have developed a curriculum of elearning courses in financial management, planning and inventory management. Each ROI course is more than just a course – it’s a kit that includes not only content and interactive scenarios but excellent executive calculators that provide ongoing resources to learners. Learners can use ROI calculators every day to develop financial plans, establish inventory turnover measures and reduce internal waste.

In addition to developing excellent content, ROI supports their learners with new resources on an ongoing basis. They share excellent short videos on YouTube and they host weekly webinars to discuss financial and management topics, with lots of time for Q&A so you can get their perspective on your challenges.

You can find all the great courses from the Retail Owners Institute on OpenSesame, and if you’re interested in trying a demo of the ROI courses, drop me a line! Finally, interested in getting to know the ROI team? Keep in touch with them on Twitter at @RetailOwners.

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Course of the Week: Mastering Your Image in the Workplace by Seattle Image Consulting https://www.opensesame.com/site/blog/course-week-mastering-your-image-workplace-seattle-image-consulting/ https://www.opensesame.com/site/blog/course-week-mastering-your-image-workplace-seattle-image-consulting/#respond Wed, 25 Jan 2012 18:35:57 +0000 /site/?p=2416 Wednesday, January 25, 2012 Mastering Your Image in the Workplace   $9 & up      Volume Discount Price 1-9 0% $15.00 10-49 3% $14.55 50-99 7% $13.95 100-499 14% $12.90 500-999 20% $12.00 1000+ 40% $9.00   Mastering Your Image in the Workplace By Seattle Image Consulting The question is: “How do you want your company... Read more »

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Wednesday, January 25, 2012

Mastering Your Image in the Workplace

Mastering Your Image in the Workplace  
Click For 5 Free Seats

$9 & up     

Volume Discount Price
1-9 0% $15.00
10-49 3% $14.55
50-99 7% $13.95
100-499 14% $12.90
500-999 20% $12.00
1000+ 40% $9.00
 

Mastering Your Image in the Workplace
By Seattle Image Consulting

The question is: “How do you want your company to be seen?” You want to build a strong, positive reputation by creating a group of respected employees who inspire trust from customers. Take the first step by enabling team members to look the part. “Mastering Your Image in the Workplace” describes standards for acceptable workplace appearance with examples of appropriate attire for diverse professional situations, from the company picnic to the boardroom. This course motivates learners by enumerating the professional benefits of creating a professional workplace appearance, while enabling companies to hold  employees accountable for meeting expectations. Educate  employees about the importance of their image and appearance and invest in your company’s future by creating a highly professional workforce.

 

What’s in this course

  • Examples
  • Suggestions for different workplace scenarios
  • Audio narration

About the instructor

Seattle Image Consulting logo

Rochelle Schuster of Seattle Image Consulting is a certified image consultant from the Association of Image Consultants International and a graduate of the London Image Institute. She has studied with Maria Luisa Pinto in color, body and style analysis and with master image consultant Carla Mathis, author of The Triumph of Individual Style and owner of Body Beautiful.

View this Deal
 

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The Hidden Benefits of Online Training with OpenSesame https://www.opensesame.com/site/blog/hidden-benefits-online-training-opensesame/ https://www.opensesame.com/site/blog/hidden-benefits-online-training-opensesame/#respond Wed, 25 Jan 2012 00:00:00 +0000 /site/?p=2417 There is not just one reason why enterprises make the elearning leap. Some companies are looking for a way to train remote employees, others need a way to accommodate scheduling conflicts. Others still are just fed up with the old way of doing things and are looking for a more efficient, transparent way to share... Read more »

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There is not just one reason why enterprises make the elearning leap. Some companies are looking for a way to train remote employees, others need a way to accommodate scheduling conflicts. Others still are just fed up with the old way of doing things and are looking for a more efficient, transparent way to share information.

Knowing change is necessary doesn’t make it any easier! However, enterprises that make the switch to online training with OpenSesame find that the transition is easier than they ever imagined.

In addition to meeting their basic needs, our corporate clients have found unforeseen benefits to using OpenSesame for their online training needs.

  1. Flexible licensing options

    OpenSesame is committed to offering the best options for your specific needs. We have three licensing options – by the seat, pay-per-use and site license – to make sure you get the most out of your training and development budget.

  1. Shop from multiple providers

    Unlike catalogs of training content that only offer content from their training provider, we offer creative content from hundreds of quality providers including MindLeaders, Wiley, FranklinCovey, and more.
     

  2. Incredible customer service

    Even the best product would be difficult to use without sufficient support. Recognizing that elearning is often a new step for our clients, we’re committed to providing the best customer service possible. If you’re having trouble with anything, chat or call us for fast, efficient service – we respond to customer support emails in an average of 4 minutes.

If you’re still not convinced that OpenSesame is the best choice for helping you transition to online learning, give us a chance to convince you. Click here to learn more about OpenSesame and request a sample license.

(Image source: A Guy Taking Pictures Flickr)

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Tom Kuhlmann and the E-Learning Heroes Roadshow Comes to Portland https://www.opensesame.com/site/blog/tom-kuhlmann-and-e-learning-heroes-roadshow-comes-portland/ https://www.opensesame.com/site/blog/tom-kuhlmann-and-e-learning-heroes-roadshow-comes-portland/#respond Mon, 23 Jan 2012 21:44:06 +0000 /site/?p=2418 Big news! OpenSesame is thrilled to welcome Tom Kuhlmann and the E-Learning Heroes Roadshow to Portland on Thursday, April 5.  Learn from the master and you too can be an elearning hero! Tom focuses on bringing out the design genius in every elearning developer, with tips on leveraging basic resources to create excellent elearning content.... Read more »

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Big news! OpenSesame is thrilled to welcome Tom Kuhlmann and the E-Learning Heroes Roadshow to Portland on Thursday, April 5. 

Learn from the master and you too can be an elearning hero! Tom focuses on bringing out the design genius in every elearning developer, with tips on leveraging basic resources to create excellent elearning content. He’ll walk you through his arsenal of techniques for creating fabulous courses and share some free templates and graphic assets to get you started! 

Agenda:

  • Essential E-Learning Tips

  • Visual Design for E-Learning

  • Build Engaging & Interactive E-Learning

  • PowerPoint Tips for E-Learning

We’ll provide coffee and lunch to keep you energized. Register here and contact me with questions!

Time and date

Thursday, April 5, 2012 from 8:30 AM to 4:30 PM

Cost:

$159

Place:

Portland State Business Accelerator
2828 SW Corbett Avenue
Mt. Hood Room, 2nd Floor
Portland, OR 97201

Visit the PSBA website for driving, walking and public transit directions.

 

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Insights on Learning & Development from the ASTD State of the Industry Report https://www.opensesame.com/site/blog/insights-learning-development-astd-state-industry-report/ https://www.opensesame.com/site/blog/insights-learning-development-astd-state-industry-report/#respond Thu, 19 Jan 2012 17:10:22 +0000 /site/?p=2419 Each year the American Society for Training & Development (ASTD) surveys learning and development professionals and compiles their findings into the State of the Industry Report. This industry standard report includes measurements of budgets, hours invested and the number of staff devoted to learning and development, with useful differentiations between the best-performing training organizations and... Read more »

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Each year the American Society for Training & Development (ASTD) surveys learning and development professionals and compiles their findings into the State of the Industry Report. This industry standard report includes measurements of budgets, hours invested and the number of staff devoted to learning and development, with useful differentiations between the best-performing training organizations and standard programs. All of this information supports benchmarking and goal-setting for the year to come.

Every year I settle down with the State of the Industry Report to assess where OpenSesame fits into the future of learning – and what lessons learned I can share with our community. This year’s report revealed interesting data about spending, a shift toward technology and increased efficiency in learning and development.

Spending Up But Hours Steady 

Despite the recession and sluggish economic recovery, ASTD found that the organizations’ average direct expenditure per employee increased from $1081 to $1228 in 2011. This reflects business commitment to expanding capacity and encouraging employee growth through learning opportunities. At the same time, ASTD found that the number of learning hours used per employee remained stable at 32 a year.

A simple analysis reveals that organizations are spending more to deliver the same number of training hours. There’s no way to know for sure what that increase in spending is paying for: Inflation? More flashy technology tools? Subject matter experts’ time?  

Technology Use Up

Meanwhile, ASTD found that the most effective learning and development organizations use more technology to support learning than lower-performing peers. How does technology support improved performance?

The highest-performing organizations are focusing on the unique services they can offer internally and to leverage partners, vendors and outsourced services (like OpenSesame!) to save money and create targeted solutions. The key here is to focus staff resources on the highest possible uses of their time: Likely not data entry, developing duplicative content or  supporting LMS users. Instead, the highest-performing organizations rely on partners for widely applicable tasks and use their team’s time on the specialized functions that best support their strategic, unique goals.

Cost of a Learning Hour Continues to Grow

Per the ASTD Report, the average cost of a learning hour throughout training organizations is $73. This number seemed high, so I calculated the average cost of a learning hour purchased from the OpenSesame learning marketplace: $38.09.

As I suspected, purchasing off-the-shelf content to support learning goals also offers an excellent opportunity to spend efficiently. With more than 6,000 courses in the marketplace on topics as varied as algebra and customer service (or leadership and forklift operations), the OpenSesame catalog offers a cost-effective way to meet content needs.

Fighting the Good Fight

In closing, one more statistic to blow your mind: “ASTD estimates that U.S. organizations spent about $171.5 billion on employee learning and development in 2010″. This is still lower than the pre-recession high, but even so that’s more than the music, book and video game industries combined.

Next time you think about your role in the learning & development profession, remember that you’re part of a huge community, working hard to support increased production, employee satisfaction and organizational effectiveness.

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Social Media in Small Business: Therapist, Cheering Squad and Taskmaster https://www.opensesame.com/site/blog/social-media-small-business-therapist-cheering-squad-and-taskmaster/ https://www.opensesame.com/site/blog/social-media-small-business-therapist-cheering-squad-and-taskmaster/#respond Tue, 17 Jan 2012 18:08:49 +0000 /site/?p=2420 Social media gets attention for enabling communications among diverse networks and, among learning and development thinkers, for its capacity to support collaboration and learning. But a less-discussed role of social media in the professional context is as a support network for small business owners, freelancers or other solo practitioners. If you’re alone in your office,... Read more »

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Social media gets attention for enabling communications among diverse networks and, among learning and development thinkers, for its capacity to support collaboration and learning. But a less-discussed role of social media in the professional context is as a support network for small business owners, freelancers or other solo practitioners.

If you’re alone in your office, whether literally because you’re a work-from-home freelancer or figuratively because you’re the only one in your role in your organization, it can be lonely.

Last week, the author Susan Orlean appeared on National Public Radio’s Fresh Air to discuss her new book and her writing process. But one particular nugget caught my attention. Orlean is an active Twitter user, and the host asked why she found it a useful investment of her time. Orlean described how Twitter allows her to capture the feeling of being surrounded by people, when she’s working by herself in her house in the country:

“I first got involved with Twitter when I began writing this book and was spending day after day entirely by myself. I was living out in the country. And here was a way to chat with people and in some cases use them as a cheering squad. I would often post my word count for the day. And people would say, ‘Go, you can do it.’ And I began to find this relationship with the world of Twitter that I had been missing since I had been working in an office.”

Twitter enabled Orlean to build a network of supporters and peers that strengthened her focus and expanded her ideas, even as she toiled away in the country. So here’s a new way to think about Twitter: Support system. Productivity booster. Pat on the back.

For Orlean social media means something simple: company. And, as humans are social beings, that’s important. She feels more productive with the sense that there are people involved in her work and connected with her success. That’s why communities matter! In jobs where people are isolated – whether functionally or geographically – social networks provide the kind of camaraderie or group identity that can add purpose and meaning to work.

Social media can support productivity for people in many different situations. Are you a small business owner or freelancer? Is difficult to get input and support on your ideas and projects? Tap into bigger networks than just your office. Find people in your job function on Twitter, in LinkedIn forums or on specialized professional networks. Share content and ideas, ask for input and feedback or just simply build yourself a cheering squad.

Image Credit: sheeshoo on Flickr

 

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OpenSesame Now Features Mindleaders Online Training Courses https://www.opensesame.com/site/blog/opensesame-now-features-mindleaders-online-training-courses/ https://www.opensesame.com/site/blog/opensesame-now-features-mindleaders-online-training-courses/#respond Fri, 13 Jan 2012 17:30:46 +0000 /site/?p=2421 Big news! The OpenSesame team is proud to announce that we have partnered with Mindleaders to add their catalog of more than 2,800 elearning courses to the OpenSesame marketplace. With courses on everything from technical certification to business and soft skills, Mindleaders is recognized worldwide for the wide scope of their catalog, the excellent production... Read more »

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Big news! The OpenSesame team is proud to announce that we have partnered with Mindleaders to add their catalog of more than 2,800 elearning courses to the OpenSesame marketplace.

With courses on everything from technical certification to business and soft skills, Mindleaders is recognized worldwide for the wide scope of their catalog, the excellent production techniques and thoughtful instructional design. We’re thrilled to offer a catalog of courses that features:

  • Incredibly broad selection. With courses on everything from high tech and financial planning to soft skills and compliance, Mindleaders courses offer affordable, effective elearning courses for even highly specialized learning needs.
  • Videos that tell a story. Instead of boring learners to death with text-heavy slide presentations and droning narrators, Mindleaders courses combine a variety of media to engage learners’ attention and illustrate concepts.
  • Get certified. Many Mindleaders courses can be used to earn certifications on a variety of topics – developing well-qualified employees and expanding your organization’s capabilities.
  • Continuing education units. Mindleaders courses in several categories offer continuing education credits, enabling your employees to keep their professional credentials up to date with engaging courses they can take on their own schedule.

Just to illustrate how broad the selection of courses in the Mindleaders catalog is, check out this highlight reel of great courses:

We’re thrilled to expand the already-diverse offerings in the OpenSesame marketplace with this comprehensive assortment of great elearning courses.

Have questions? Looking for a course? We can work with you to design a training curriculum that meets your organization’s specific needs. 

 

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Infographic: How Has the Internet Changed Education? https://www.opensesame.com/site/blog/infographic-how-has-internet-changed-education/ https://www.opensesame.com/site/blog/infographic-how-has-internet-changed-education/#respond Thu, 12 Jan 2012 17:44:16 +0000 /site/?p=2422    

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How Has The Internet Changed Education?

 

 

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Course of the Week: Change Management by Vubiz https://www.opensesame.com/site/blog/course-week-change-management-vubiz/ https://www.opensesame.com/site/blog/course-week-change-management-vubiz/#respond Wed, 11 Jan 2012 17:37:22 +0000 /site/?p=2423  ​ Wednesday, January 11, 2012 Change Management – Managing Change   $39 per seat    Volume Discount Price 5-9 20% $31.20 10-24 30% $27.30 25-49 40% $23.40 50-199 50% $19.50 200+ 69% $12.09   Change Management – Managing Change by Vubiz Managing change means leading teams effectively through difficult and dynamic circumstances: This is a leadership... Read more »

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header

Wednesday, January 11, 2012

Change Management – Managing Change

Managing Change  
Click For 5 Free Seats

$39 per seat   Buy Now

Volume Discount Price
5-9 20% $31.20
10-24 30% $27.30
25-49 40% $23.40
50-199 50% $19.50
200+ 69% $12.09
 

Change Management – Managing Change by Vubiz

Managing change means leading teams effectively through difficult and dynamic circumstances: This is a leadership skill that can be studied and improved through training and practice. This course identifies the different phases and drivers of change and guides employees through developing their change management skills. This course outlines strategies, tips and techniques for developing a change process and enabling employees and colleagues to adjust to new circumstances productively. 
 
 

What’s In This Course

  • Accessibility Features
  • Audio Narration
  • Games
  • Inline Quizzes
  • Video

About the Seller

Vubiz logo
Vubiz is an award-winning, leading elearning provider offering unbeatable pricing, quality content and outstanding customer service. Vubiz has an impressive and diverse library of online courses in timely topics from Management/business skills to Health & Safety to Compliance. Vubiz courses are very user-friendly — they require minimal bandwidth and do not require the complex Java setup and packaging process that others do. Vubiz services millions of learners through their network of clients at Fortune 2000 businesses, government and national associations. 
View this Deal

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You met the OpenSesame team at a conference or created an account in the OpenSesame elearning marketplace.
 

OpenSesame

2828 SW Corbett
Suite 143

Portland, Oregon 97201

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Copyright (C) 2012 OpenSesame All rights reserved.
 

 

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Tips for Evaluating an Online Training Course Before You Buy https://www.opensesame.com/site/blog/tips-evaluating-online-training-course-you-buy/ https://www.opensesame.com/site/blog/tips-evaluating-online-training-course-you-buy/#respond Mon, 09 Jan 2012 18:18:16 +0000 /site/?p=2424 In Zen and the Art of Motorcycle Maintenance, Robert Pirsig says, “And what is good, Phaedrus, and what is not good — Need we ask anyone to tell us these things?” Well, unfortunately, yes. Sometimes we could all use a little help. If you are in a position to purchase training for your team, you... Read more »

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In Zen and the Art of Motorcycle Maintenance, Robert Pirsig says, “And what is good, Phaedrus, and what is not good — Need we ask anyone to tell us these things?”

Well, unfortunately, yes. Sometimes we could all use a little help. If you are in a position to purchase training for your team, you know it can be a challenge to understand what course will most effectively meet your need. So, what follows is our proposal for a simple equation to help you evaluate the “effectiveness” of an online training course.

(Words + Media) x Quality = Good Training Course

Words – Yes, the words matter. They create the tone, relevance, accuracy and pace of any narrated training. What matters most? Relevance – If the word are meaningful, accurate, and connect the key concepts to the audience, you’ll keep the audience’s attention.

Media – Pictures, charts, videos, visual effects, anything that bounces photons off a retina impacts the learning experience. What matters most? Engagement – If the pictures reinforce the words and engage the audience, if they’re timed well, if they actually move, if they’re not horribly dated, you’ll keep the audience’s attention.

Quality – A great way to gauge an online training course’s quality is through trial (OpenSesame enables you to preview courses) and by reading reviews from others who’ve taken the training. Try it to see if the words, pictures, and test methods align with your intended audience. What matters most? 

Behavior – Ultimately, effective training is about positively affecting behavior. And that happens when relevant information is presented in an engaging way. No one aspect of a course guarantees success, and even the fanciest courses can fall flat if they’re not right for your organization.  To find the right fit for your team, try these ideas:

  • Invite your colleagues to participate in a review team to help you select courses
  • Purchase a few different courses and run A/B tests to evaluate what types of content are most well-received and most effective with your colleagues
  • Experiment with different types of social efforts in connection with your content – create a wiki, message board or Facebook group where your colleagues can exchange ideas

Now, please tell us what works for you. How have you been successful selecting a good course before sharing it with your team? What great lessons did you learn from a training course that wasn’t received by your team the way you’d hope? We’d love to hear from you!


Bjorn Ansbro is the business development manager at Convergence Training, a team of individuals passionate about creating engaging, effective training, and enabling companies to utilize and capture their existing expertise and knowledge to create the most effective training programs possible. 

 

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QMR Brings Soft Skills and Compliance Training to Life https://www.opensesame.com/site/blog/qmr-brings-soft-skills-and-compliance-training-life/ https://www.opensesame.com/site/blog/qmr-brings-soft-skills-and-compliance-training-life/#respond Thu, 05 Jan 2012 21:26:21 +0000 /site/?p=2425 The OpenSesame team is pleased share a new catalog of management, soft skills and ethics courses from Quality Media Resources (QMR). The QMR team, led by founders Robert and Patricia Rosell, builds excellent courses that use video to illustrate abstract concepts with real examples, excellent characterizations and compelling stories. Since 1992, QMR has dedicated their... Read more »

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The OpenSesame team is pleased share a new catalog of management, soft skills and ethics courses from Quality Media Resources (QMR). The QMR team, led by founders Robert and Patricia Rosell, builds excellent courses that use video to illustrate abstract concepts with real examples, excellent characterizations and compelling stories.

Since 1992, QMR has dedicated their team to producing training programs that enable organizations to develop respectful and productive workplace relationships, based on trust and a system of shared values. Soft skills – things like communications, listening, leadership and emotional intelligence – can be difficult to illustrate. 

QMR uses a combination of excellent actors in interesting scenarios and real-world interviews with executives who have confronted these issues on the job and share their advice and lessons learned. An interview with an Enron executive talking about corporate ethics really gets your attention! QMR’s story-telling technique brings concepts to life, demonstrating, for example, why strong core values make your organization more successful.

QMR does broad research and interviews people from diverse industries to provide useful examples that speak to many different work environments. In addition, QMR uses a short quiz at the end of each course to ensure learners have absorbed the core material. With courses in French and Spanish (in addition to English), QMR’s courses meet the needs of diverse workforces.

Get to know the QMR catalog for interesting videos that bring tough concepts to life:

 

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It's Not About Your Social Media Policy https://www.opensesame.com/site/blog/its-not-about-your-social-media-policy/ https://www.opensesame.com/site/blog/its-not-about-your-social-media-policy/#respond Wed, 04 Jan 2012 18:28:38 +0000 /site/?p=2426   Last year I was interviewed for a promotional video for for a local community parks program. I was chatting with the nonprofit organization’s outreach director about their communications strategy – and she mentioned that her agency had not done much with social media yet, but was hoping to use this video as a jumping-off... Read more »

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Last year I was interviewed for a promotional video for for a local community parks program. I was chatting with the nonprofit organization’s outreach director about their communications strategy – and she mentioned that her agency had not done much with social media yet, but was hoping to use this video as a jumping-off point.

“We got a Flip camera so now we’re ready to do social media,” she said brightly.

Of course this is probably not what she meant. I’m sure she meant video was an essential cornerstone of her content strategy or that she was eager to help her organization’s supporters connect with the organization through video.

I’m not sure how she came to believe that owning a camera would equate with a successful social media strategy, but her statement illuminates how easy it is to get caught up “doing” social media and forget what social media is actually about: Connecting. She was focused on the content medium – video – at the expense of focusing on what social media would actually allow her to do: Increase transparency, connect with supporters, improve communications.

This is a key problem with how many organizations use social media, whether for external communication or for supporting internal learning. They get obsessed with processes, policies and details about who will control what and forget there are actual human beings involved. Actual human beings who probably don’t care that much if you share videos or radio programs or blog posts – they just care that you’re engaged in a conversation.

The technology should not drive the strategy. Focus on the goal for your organization and then identify a technology strategy. Then focus on embracing the inevitable: People will be themselves. How can you support them in making the most of social media? How can you create policies that support employees? How can you provide useful resources? How can you set a great examples for employees using social media from a leadership level?

Using social media means connecting and communicating. You can’t control the flood of information. But if you are prepared with good tools and good people, you can guide it.

 
Image Credit: thewrongglass on Flickr

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Top Ten Learning Resources of 2011 https://www.opensesame.com/site/blog/top-ten-learning-resources-2011/ https://www.opensesame.com/site/blog/top-ten-learning-resources-2011/#respond Fri, 30 Dec 2011 16:31:20 +0000 /site/?p=2428 The year-end top 10 lists are something of a cliche, but I love them! They’re fun to read and inspire reflection. In honor of the approaching year-end, here are my top resources of 2011: Sites, articles or resources I visited over and over again, sent to colleagues, memorized or otherwise relied upon, in no particular order.... Read more »

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The year-end top 10 lists are something of a cliche, but I love them! They’re fun to read and inspire reflection. In honor of the approaching year-end, here are my top resources of 2011: Sites, articles or resources I visited over and over again, sent to colleagues, memorized or otherwise relied upon, in no particular order.

  1. Jane Hart’s Top 100 Learning Tools. When DimDim ceased operation, where did I turn? When I needed a simple video editing tool, who did I consult for advice? Jane Hart’s Top 100 Learning Tools listing is an excellent resource for finding the tech tool you need for any challenge. (Honorable mention for Jane’s Top 100 Articles of 2011.)
  2. OneHundredFortyWords.com. Judy Unrein is a prolific writer on her blogs, in Learning Solutions Magazine and most recently on the ASTD Learning Circuit’s blog. With her product reviews and comparisons, deep understanding of HTML5 and her great podcast with Brian Dusablon, her writing is immensely useful for keeping on top of technological developments for elearning. Bookmark OneHundredFortyWords.com to keep up with all of Judy’s writing and podcasts. 
  3. Hack Education. Audrey Watters is an education technology journalist with a focus on technology for academic learning. Above all she writes about how learners interact with technology, and isn’t afraid to call hype, hype. From discussion of software to nitty-gritty reviews of new gadgets, Watters’ posts are essential reading.
  4. The Articulate Community. Even if you don’t use Articulate software to create elearning, the Articulate forums are a brainstorming team, feedback source and a living wiki of elearning challenges solved. 
  5. David Glow on LinkedIn and Twitter. David has an almost encylopedic knowledge of elearning, SCORM and learning management system technology – and a firm eye for design. And he’s unfailingly generous with his expertise, writing expert reviews of courses on OpenSesame, answers to questions on LinkedIn and guest blog posts everywhere. Follow him on LinkedIn and Twitter for his insights and ideas.
  6. The OpenSesame eLearning Leaders Twitter list. I created this list to make sure I was always up-to-date with the elearning “cool kids”. In all seriousness, social signals are essential for understanding what really is essential reading – and this is my knowledge network, including all the smart folks I’ve mentioned here already and more, like Shannon Tipton, Cammy Bean, Dawn Mahoney, Meg Bertapelle, Trish Uhl, Aaron Silvers, Kris Rockwell and Nicole Fougere.  
  7. Presentation Zen. Garr Reynolds is a visual designer, and his blog shares incredible  insights on how humans interact with visual imagery. Reviewing these examples has dramatically changed how I approach visual design.
  8. Jane Bozarth’s Nuts and Bolts. Jane’s monthly columns in Learning Solutions Magazine reflect her essential approach to talking about instructional design: Witty, practical and readable – but more importantly, focused not on the elearning developer’s need but on the learner’s need. We all need more of this.
  9. Flex Design. Lisa Chamberlin is an expert elearning developer and instructional designer, and she has recently started blogging about learning experience design, with excellent examples.
  10. The eLearning Roadtrip. Ellen Wagner blogs (brilliantly) about the future of the learning & development sector, focusing on emerging technology and implications for learners.

Because it’s 2011 (and because we love Spinal Tap), this list goes to 11: 

11. Bersin & Associates blog. Josh Bersin and his colleagues do an amazing job of evaluating new products, technologies and ideas. A must read!

What were your top resources of 2011? What did I forget? Tell me in the comments! 

Image Credit: hellojenuine on Flickr

 

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December Newsletter & Holiday Greetings https://www.opensesame.com/site/blog/december-newsletter-holiday-greetings/ https://www.opensesame.com/site/blog/december-newsletter-holiday-greetings/#respond Thu, 22 Dec 2011 17:55:38 +0000 /site/?p=2430 Holiday Greetings from OpenSesame This holiday season, the OpenSesame team is celebrating a year of growth. From the number of courses for sale in the OpenSesame marketplace to the number of hoodies we’ve given to buyers, sellers and partners, we’ve grown aggressively throughout 2011. We deeply appreciate the support, participation and engagement of the entire... Read more »

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Happy Holidays from OpenSesame

Holiday Greetings from OpenSesame

This holiday season, the OpenSesame team is celebrating a year of growth. From the number of courses for sale in the OpenSesame marketplace to the number of hoodies we’ve given to buyers, sellers and partners, we’ve grown aggressively throughout 2011. We deeply appreciate the support, participation and engagement of the entire elearning community and we can’t wait for 2012! From the OpenSesame family to yours: May you have the brightest of holiday seasons and a wonderful 2012.

Share Your Feedback and Win an iPad

As we plan our new features and projects for 2012, we’re seeking your feedback on the challenges you face in creating successful learning and development programs in your organization. Take a moment to complete this short survey and you’ll get a chance to win an iPad!

Take the Survey

Featured Seller: Kesdee

Looking for great courses to deepen your team’s understanding of complex financial concepts? OpenSesame now features finance, accounting and banking courses from Kesdee, an international leader in creating straightforward and easy-to-understand elearning courses about financial topics. Check out some of their most popular courses:

   * Fundamentals of Financial Statements
   * Approaches to Budgeting
   * Basics of Accounting
 

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Course of the Week: Business Dining Etiquette by Advancing With Style https://www.opensesame.com/site/blog/course-week-business-dining-etiquette-advancing-style/ https://www.opensesame.com/site/blog/course-week-business-dining-etiquette-advancing-style/#respond Wed, 21 Dec 2011 22:10:13 +0000 /site/?p=2431  ​ Wednesday, December 21, 2011 Business Dining Etiquette   $24.99  Volume Discount Price 25-99 20% $19.99 100-199 28% $17.99 200-499 36% $15.99 500+ 40% $14.99   Business Dining Etiquette by Advancing with Style   The business lunch or dinner is more than a meal. It’s a time when relationships are developed and contracts are signed.... Read more »

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Wednesday, December 21, 2011

Business Dining Etiquette

Business Dining Etiquette by Advancing With Style  
Click For 5 Free Seats

$24.99  Buy Now

Volume Discount Price
25-99 20% $19.99
100-199 28% $17.99
200-499 36% $15.99
500+ 40% $14.99
 

Business Dining Etiquette
by Advancing with Style

 

The business lunch or dinner is more than a meal. It’s a time when relationships are developed and contracts are signed. How you handle yourself at the dining table gives potential clients and customers a sense of how you might handle their business. This one-of-a-kind course addresses everything the business professional needs to know about business dining etiquette to successfully entertain clients. Dining manners and etiquette are critical so that you comport yourself with confidence as a host or guest in any business dining setting. This engaging and  interactive online course offers a comprehensive explanation of business dining etiquette, from ordering to using tableware appropriately.

Get 5 free seats for this course

 

What’s in this course:

  • Audio narration
  • Inline quizzes
  • Glossary of difficult-to-eat foods
  • Printable handouts

About the Seller

Advancing with Style
Advancing With Style is North America’s premier provider of corporate services in professional presence and business etiquette. Smart companies realize that the personal brand of their employees is an extension of their corporate brand. Advancing With Style’s signature program Brand Yourself Professional™ is a five step program that encompasses the components of employee professionalism in the workplace. These same courses that were originally offered as instructor led seminars are now available in a cost effective elearning format.
View this Deal

You met the OpenSesame team at a conference or created an account in the OpenSesame elearning marketplace.
 

OpenSesame

2828 SW Corbett
Suite 143

Portland, Oregon 97201

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Copyright (C) 2011 OpenSesame All rights reserved.
 

 

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Course Authoring Tools: Tips on SCORM Settings https://www.opensesame.com/site/blog/course-authoring-tools-tips-scorm-settings/ https://www.opensesame.com/site/blog/course-authoring-tools-tips-scorm-settings/#respond Tue, 20 Dec 2011 17:35:14 +0000 /site/?p=2432 As an open marketplace for buying and selling elearning courses, OpenSesame supports a variety of different elearning course formats: SCORM (both 2004 and 1.2), AICC and video files. (For more information about our SCORM video player, check out the release notes.) We have rapidly become experts at fine-tuning SCORM publishing settings in a variety of... Read more »

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As an open marketplace for buying and selling elearning courses, OpenSesame supports a variety of different elearning course formats: SCORM (both 2004 and 1.2), AICC and video files. (For more information about our SCORM video player, check out the release notes.)

We have rapidly become experts at fine-tuning SCORM publishing settings in a variety of course authoring tools to ensure courses work properly in any learning management system. In the spirit of holiday sharing, here is our internal wiki of tips for publishing elearning courses to SCORM.

Adobe Presenter

Presenter supports exporting presentations in SCORM format, but the settings are not easy to find! Here’s how you do it:

  1. Open Presenter and click on Quiz Manager. (Even if your presentation does not include a quiz, the SCORM settings must be set in Quiz Manager.)
  2. Click on the Reporting tab in the Quiz Manager, select “Enable Reporting for this Presentation” and then select “SCORM”.
  3. Click Manifest to name your course and files. Use the Reporting tab to select the completion settings (the requirements for the course as register as complete in a learning management system). For full, detailed instructions, visit the Adobe Presenter 7 User Manual and review pages 62-63.
  4. Once you have set all of the SCORM settings in Quiz Manager, export the course as .zip and double check that the .zip package includes a manifest file. This .zip file can now be uploaded to OpenSesame!

Adobe Captivate

Adobe has several useful guides for publishing from Captivate to a SCORM .zip file:

  • Create an LMS-ready file in Captivate
  • Nicole Fougere of Litmos created a great video on publishing from Captivate for using courses in Litmos. The settings she recommends will create a .zip file that can also be added for sale on OpenSesame.
  • Finally, if you have the complete eLearning Suite, use the SCORM Packager to create SCORM .zip files from your elearning assets.

Articulate

Articulate makes it incredibly simple to export your courses as SCORM .zip files for use in an LMS. Visit their product support pages for step by step instructions:

If you have questions, participate in their lively eLearning Heroes forums for support from your peers.

In closing, in a future blog post, I’ll share the settings for iSpring, Lectora and any other authoring tools you may request in the comments! 

Image credit: blmiers2 on Flickr

 

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Waste Not, Want Not https://www.opensesame.com/site/blog/waste-not-want-not/ https://www.opensesame.com/site/blog/waste-not-want-not/#respond Thu, 15 Dec 2011 21:42:31 +0000 /site/?p=2433 People make spending decisions often with good intentions – not reality – in mind. Maybe you plan to save money and time or fulfill personal goals – but when the reality and good intentions meet, those spending decisions can beget serious waste: Good intentions. This time of year, tons of people sign one year contracts... Read more »

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People make spending decisions often with good intentions – not reality – in mind. Maybe you plan to save money and time or fulfill personal goals – but when the reality and good intentions meet, those spending decisions can beget serious waste:

  • Good intentions. This time of year, tons of people sign one year contracts for gyms – swearing to themselves they’re going to work out every day (or at least a few times a week). But enthusiasm dissipates after a few weeks andour gym attendance drops. (A recent survey found 67% of people didn’t use their gym memberships at all!) Money wasted.
  • “Might as well” spending. If one gallon of milk is good, then two gallons at 10% off is better, right? If Costco displays that pallet of 50 lb sacks of quinoa just right, we’ll talk ourselves into purchasing a grain we don’t even know how to cook just to save a little money. Meanwhile, the second gallon of milk goes bad and the quinoa becomes a doorstop. Money wasted.
  • “Just in case” spending. The corporate world is full of examples of spending designed to ensure that the company isn’t caught short. This could also be called “cover your butt” spending. Maintaining a corporate vehicle fleet, investing in network infrastructure or even hiring large groups of employees to ensure adequate capacity for “just in case” scenarios. Money wasted.

Many new commerce models serve to eliminate this type of waste. Zipcars make car ownership optional. Growing numbers of freelance professionals and services like Odesk make flexible hiring possible. Instead of subscribing to Comcast to watch five favorite shows, you can create your own media package with Hulu, Netflix and YouTube. Rather than owning a library of music, you can listen to what you want on Spotify.

OpenSesame is taking the same waste-busting approach to elearning. When we talk to elearning buyers who have signed contracts for large elearning catalogs, we find they don’t know how much of the multi-thousand course catalogs they actually use. When they do know, we typically hear that they use less than 10% of the courses. This means they’re spending way too much on elearning to be ready for a “just in case” scenario.

But they don’t have to. OpenSesame doesn’t force buyers to make long-term commitments to huge catalogs. Instead, buyers pay for just what they use. We’re taking all that unused elearning and throwing it out with the recycling.

Think of OpenSesame like your miserly uncle: We hate waste.

Scrooge image credit: riptheskull on Flickr
 

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Course of the Week: Bloodborne Pathogens by Convergence Training https://www.opensesame.com/site/blog/course-week-bloodborne-pathogens-convergence-training/ https://www.opensesame.com/site/blog/course-week-bloodborne-pathogens-convergence-training/#respond Wed, 14 Dec 2011 16:50:42 +0000 /site/?p=2434 Wednesday, December 14, 2011 Bloodborne Pathogens   $25per seat         Volume Discount Price 2-49 24% $19.00 50-99 30% $17.50 100-499 35% $16.25 500-999 40% $15.00 1000+ 50% $12.50 Bloodborne Pathogens by Convergence Training Meet your workplace safety goals with engaging, effective training from Convergence. This interactive course uses 3D animations to bloodborne... Read more »

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header

Wednesday, December 14, 2011

Bloodborne Pathogens

Bloodborne Pathogens by Convergence Training  
Click For 5 Free Seats

$25per seat        Buy Now

Volume Discount Price
2-49 24% $19.00
50-99 30% $17.50
100-499 35% $16.25
500-999 40% $15.00
1000+ 50% $12.50

Bloodborne Pathogens
by Convergence Training

Meet your workplace safety goals with engaging, effective training from Convergence. This interactive course uses 3D animations to bloodborne pathogens and demonstrate common methods of transmission. This course comprehensively discusses all the major issues your employees need to understand to keep them safe in the workplace: Exposure prevention; Steps to take in the event of exposure to blood or potentially infected material; Hepatitis B; HIV; Proper hygiene; and appropriate waste disposal. This course covers 29 CFR 1910.1030.

Get 5 free seats for this course

What’s in this course:

  • Accessibility features
  • Audio narration
  • Inline quizzes
  • Video

About the Seller

Convergence Training
Convergence is passionate about creating engaging, effective training that connects employees to new skills. Using 3D graphics created by top designers, we are not your traditional clip-art and photo-based training company. We are focused on revolutionizing the way training is created and delivered.
View this Deal

view email in browser | unsubscribe kkmeeker@gmail.com | Update Profile | forward to a friend

You met the OpenSesame team at a conference or created an account in the OpenSesame elearning marketplace.

OpenSesame

2828 SW Corbett
Suite 143

Portland, Oregon 97201

Add us to your address book

Copyright (C) 2011 OpenSesame All rights reserved.
 

 

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Protected: Combining Multiple SCOs Into One SCORM Course https://www.opensesame.com/site/blog/combining-multiple-scos-one-scorm-course/ https://www.opensesame.com/site/blog/combining-multiple-scos-one-scorm-course/#respond Wed, 14 Dec 2011 02:42:40 +0000 /site/?p=2435 There is no excerpt because this is a protected post.

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Course of the Week: Verbal Communication by ej4 https://www.opensesame.com/site/blog/course-week-verbal-communication-ej4/ https://www.opensesame.com/site/blog/course-week-verbal-communication-ej4/#respond Fri, 09 Dec 2011 18:41:25 +0000 /site/?p=2436 Wednesday, December 7, 2011 Verbal Communication   $4.99       per seat Volume Discount Price 10-49 3% $4.84 50-99 7% $4.64 100-499 14% $4.29 500-999 20% $3.99 1000+ 40% $2.99 Verbal Communication by ej4 How do you make a point effectively in a conversation? What voice traits make you more persuasive? More credible? How do you eliminate... Read more »

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header

Wednesday, December 7, 2011

Verbal Communication

Verbal Communication Image  
$4.99 Buy Now
      per seat

Volume Discount Price
10-49 3% $4.84
50-99 7% $4.64
100-499 14% $4.29
500-999 20% $3.99
1000+ 40% $2.99

Verbal Communication by ej4

How do you make a point effectively in a conversation? What voice traits make you more persuasive? More credible? How do you eliminate non-fluencies (ya know, uh, er, um, kinda, like, type of, etc.) that make you sound less professional? What are common errors in talking with others and what do you do about them? This program answers these questions to help you communicate verbally better with others.

What’s In This Course

  • Video clips
  • In-line Quizzes
  • Course guide for note-taking

About the Seller

ej4 logo
ej4 is not a company that trains on site, creates interactive courseware, or just produces videos. ej4 specializes in Maxecution™! This means our job is to get maximum results – we “move the needle” and show a tangible difference in our efforts. The use of video is our preferred medium and is a means to an end. It can be standardized, used remotely, and is always available. And Maxecution™ video is proven to be more effective than interactive courseware and just as effective as live training.
View this Deal

view email in browser | unsubscribe from this list | forward to a friend

You met the OpenSesame team at a conference or created an account in the OpenSesame elearning marketplace.
 

OpenSesame

2828 SW Corbett
Suite 143

Portland, Oregon 97201

Add us to your address book

Copyright (C) 2011 OpenSesame All rights reserved.
 

 

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Marketing Your eLearning Courses https://www.opensesame.com/site/blog/marketing-your-elearning-courses/ https://www.opensesame.com/site/blog/marketing-your-elearning-courses/#respond Wed, 07 Dec 2011 23:58:49 +0000 /site/?p=2437 So you’re an elearning developer, and you’ve added your courses for sale in the OpenSesame marketplace. It’s time to focus on fine-tuning the ways you present your course to make it easy for customers to find you. By popular demand, we have compiled our tips on marketing elearning courses in order to maximize sales opportunities.... Read more »

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So you’re an elearning developer, and you’ve added your courses for sale in the OpenSesame marketplace. It’s time to focus on fine-tuning the ways you present your course to make it easy for customers to find you. By popular demand, we have compiled our tips on marketing elearning courses in order to maximize sales opportunities.

Make the Most of OpenSesame
Complete your OpenSesame seller profile. Upload your logo, add your company description, and provide links to your website and social media profiles. Make your profile a juicy and informative place to learn more about your products. We strongly encourage sellers to offer a preview of their course through OpenSesame so that shoppers have the opportunity to self-serve and learn more about your courses. 

Get Some Reviews
Don’t you love the user reviews on Amazon? OpenSesame offers easy-to-use course reviewing features to enable our customers to easily find the best courses. So, to make your courses more appealing, ask your existing customers to write reviews of courses in the OpenSesame marketplace. This improves search engine optimization (more on this later) and also provides more information to shoppers about your courses.

Write a Great Description
It doesn’t matter how great your course is if people never click on the preview button to find out. Write your course description well, without typos and with details. Describe everything clearly; The topic of the course, the course interactivity, learning objectives, featured experts, prerequisites, certifications, etc. Proofread your description carefully to ensure you position your course as professionally as possible. If you need advice or a proofreader, let me know.

Share screenshots from your course that display dynamic and interesting moments. A new feature in OpenSesame profile page enables you to upload multiple images, so be sure to show the breadth of your course through different photos.

Search Engine Optimization
Whether a shopper uses Google to search for elearning courses or uses the OpenSesame search engine to sort through the OpenSesame catalog, most users rely on search engines to make sense of the thousands of elearning courses available. The keywords you use to describe your course are of the utmost importance in marketing your products. Without the appropriate keywords in your course title and description, your course will languish in the fringes of the search results. So how do you get it right?

Start by using the Google Adwords Tool to research what keywords related to your course topic have the heaviest search volume. Use those keywords in your course title and description often. Carefully select the appropriate topics in the OpenSesame library architecture. While it may be tempting to select tons of course subjects, selecting irrelevant topics will actually hurt you in the long run, as it dilutes the focus on the targeted keywords for search engine filters.

To increase the perceived authority of your course page, create links between your OpenSesame profile and your website, as well as any other profiles you use often

Google and other search engines will penalize content that is repeated across multiple websites, so don’t just cut and paste the same course description on every site where you market your courses. Write a unique description of your course and your company for OpenSesame to ensure that Google’s bots recognize the value of your content. User reviews will add additional unique content to each course page, enhancing its search engine position further.

Toot Your Own Horn
Get out there! Participate in online discussions on blogs, Twitter and LinkedIn (If you’re unfamiliar with Twitter, we have a great free course to get you started.) Be a genuine and authentic voice of authority in your field and attract more attention to your website and products as a result. Your presence in existing online conversations will drive further traffic to your website and course pages.

Stuff OpenSesame Does
OpenSesame also features course seller partners in a few different ways: through featured sellers and courses on the home page, interviews on this blog, and mentioning sellers and courses in our social media conversations when appropriate. We also welcome guest blog posts from both buyers and sellers that offer useful tips and information for the elearning community.

Finally, if practicable, we will add you to the lineup for the weekly “OpenSesame Course of the Week” emails to bring your course to the attention of our customers. 

 

Image Credit: Tom Ward on Flickr

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Cheatsheet: Three Action Items from the Bersin Prediction Report https://www.opensesame.com/site/blog/cheatsheet-three-action-items-bersin-prediction-report/ https://www.opensesame.com/site/blog/cheatsheet-three-action-items-bersin-prediction-report/#respond Fri, 02 Dec 2011 15:22:00 +0000 /site/?p=2438 Research reports are great. In-depth analysis, thoughtful dissection of emerging trends, nuggets of wisdom for the future. But, they have one downside. They’re long, and you’re busy. But I’m here to help you out, with all you need to know for your next elearning cocktail party. Bersin & Associates, leading analysts in the talent management,... Read more »

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Research reports are great. In-depth analysis, thoughtful dissection of emerging trends, nuggets of wisdom for the future. But, they have one downside. They’re long, and you’re busy. But I’m here to help you out, with all you need to know for your next elearning cocktail party.

Bersin & Associates, leading analysts in the talent management, leadership and learning technology sector, just released an excellent new report: “Strategic Human Resources and Talent Management: Predictions for 2012”. As usual, Josh Bersin sorts through the news, announcements, press releases and industry chatter to identify the most important developments in the training and talent management sectors.

I’ve created a quick cheat sheet gathering together the tidbits that stood out to me:

  • The learning buzzwords haven’t changed. Games, mobile, video and social are the themes of every conference, conversation and blog post in the learning and development sector, and for good reason! Certainly, fostering social learning in enterprise environments improves the flow of knowledge, encourages sharing and makes organizations more nimble. But you can’t just tell everyone to use Twitter and call it a day: Companies and learning developers are struggling with how to implement these concepts without gimmickiness. Companies are experimenting and working through the growing pains with these new technologies and concepts, and calling on consultants as well to help them design a learning strategy.

    Action item: See our presentation on emerging tech for elearning, which explores these trends.

  • Focus on boosting engagement. Companies understand that investing in their existing workforce will boost productivity and reduce costs of workforce turnover in the long term. As a result, talent managers are focusing on how to improve the sense of connection to the organization’s identity or mission, as well as employee satisfaction generally.

    Action item: Talent managers and learning & development professionals should focus on how they can promote employee engagement.

  • Consolidation and integration. Organizations are tired of managing ten different divisions (and thus ten different software platforms) in the HR department alone: From talent management to benefits to recruiting. Companies are focusing on building talent managers who take a holistic approach, focusing on improving employees’ skills. As a result of increased integration, customers want all-in-one software solutions that include features for all of their needs. And they want single sign-on, so that their employees don’t need to remember piles of usernames and passwords! As a result, large software companies like Salesforce and Taleo are gobbling up smaller ones that provide the niche services customers demand. Industry consolidation was a major theme in 2011 and will likely continue in 2012. 

    Action item: Look for opportunities to consolidate different software platforms, job functions and processes within your human resources and training departments. 

Image credit: miggslives on Flickr

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Six Tips for Building an eLearning Bestseller https://www.opensesame.com/site/blog/six-tips-building-elearning-bestseller/ https://www.opensesame.com/site/blog/six-tips-building-elearning-bestseller/#respond Tue, 29 Nov 2011 18:19:09 +0000 /site/?p=2439 As we’ve just reached our first anniversary, I’ve been reflecting on some of the lessons learned from the last year of building the world’s first marketplace for buying and selling elearning courses. To celebrate this milestone, I’m happy to share our tips on what kinds of courses appeal to buyers and how you can make... Read more »

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As we’ve just reached our first anniversary, I’ve been reflecting on some of the lessons learned from the last year of building the world’s first marketplace for buying and selling elearning courses. To celebrate this milestone, I’m happy to share our tips on what kinds of courses appeal to buyers and how you can make your courses stand out from the crowd.

  1. Content matters more than design. Of course, both matter. But, when choosing between fancy, interactive design and strong content, buyers choose the more impressive content every time. If you’re storyboarding a course and deciding where you will invest your resources, we recommend that you focus your efforts on researching, developing and structuring content effectively.  
  2. Chunk it. When in doubt, divide your course into smaller chunks. Learners find three 20-minute courses much more approachable and tempting than one 60-minute course.
  3. Learners don’t like accents or robot voices. We’ve heard from many buyers who say learners find accents and automated robot voices distracting. When possible and logical, create localized versions of courses for different audiences with locally appropriate narrators or speakers.
  4. Take marketing seriously. It doesn’t matter how great your course is if people never click the “preview” button to find out. It’s essential to write your course description well, without typos and with details. Describe everything, in clear, interesting sentences: The topic of the course, what activities the course includes, any special qualifications the instructor or developer holds, whether the course is part of a series, and so on. Write good learning objectives that don’t just say things like “our course makes the learner communicate better.” Explain how your course achieves its goals.
  5. Search engines are your friend. Whether it’s someone using Google to find a course or using the OpenSesame search engine to pore through our catalog, people are likely to arrive at your content through a search engine. That means that the keywords you use to describe your course are of the utmost importance in marketing your products. Use the Google Adwords Tool to research what keywords have the heaviest search volume. Use those relevant keywords early and often and select the appropriate topics in the OpenSesame architecture.
  6. Make your course description unique. Google and other search engines will penalize content that is repeated across multiple websites, so don’t just cut and paste the same course description on every site where you market your courses. Write a unique description of your course and your company for OpenSesame to ensure that Google’s bots recognize the value of your content.

Image credit: hgrover on Flickr 

 

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What We're Thankful For https://www.opensesame.com/site/blog/what-were-thankful/ https://www.opensesame.com/site/blog/what-were-thankful/#respond Tue, 22 Nov 2011 17:29:01 +0000 /site/?p=2440 As Thanksgiving approaches, and we all hustle to the grocery store, pack bags and brine turkeys, we are reflecting on all we have to be thankful for. And at OpenSesame, that’s a lot! On behalf of the OpenSesame team, I’d like to say a big, hearty thank you to the entire elearning community. Over the... Read more »

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As Thanksgiving approaches, and we all hustle to the grocery store, pack bags and brine turkeys, we are reflecting on all we have to be thankful for. And at OpenSesame, that’s a lot!

On behalf of the OpenSesame team, I’d like to say a big, hearty thank you to the entire elearning community. Over the last year, we have grown quickly with great support and engagement from a community of buyers and sellers  who share one goal: Making learning possible.

What a great goal! And what an honor it is to be part of a community that values, encourages and supports meaningful improvement in people’s lives. We are consistently impressed by this community’s commitment, tenacity and passion for their mission. In turn, we’re eager to be a member of the team – committed to opening new doors and removing technological obstacles to learning.

We are deeply committed to unlocking learning in every way, for every learner. We are thankful for your ideas, your support and your questions – challenging us to do better and giving us the opportunity to do more.

Thank you for the opportunity to work with you, and may this Thanksgiving bring you, your communities and your families many opportunities for gratefulness. 

Image Credit: carfull…farewell to summer on Flickr

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Fighting the Forever Recession with Forever Learning https://www.opensesame.com/site/blog/fighting-forever-recession-forever-learning/ https://www.opensesame.com/site/blog/fighting-forever-recession-forever-learning/#respond Fri, 18 Nov 2011 18:38:04 +0000 /site/?p=2441 As learning and development professionals, our sector is immersed in a lively conversation about changing the way we do training within organizations: Saving money, preventing waste, doing a better job connecting employees to learning resources and to each other. But that’s not the only thing the training world needs to be thinking about. We need to... Read more »

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As learning and development professionals, our sector is immersed in a lively conversation about changing the way we do training within organizations: Saving money, preventing waste, doing a better job connecting employees to learning resources and to each other. But that’s not the only thing the training world needs to be thinking about. We need to think about better ways to support retraining for adults.

The U.S. economy is in a difficult place, and most of the jobs that are gone won’t ever come back. As Seth Godin argues, large sectors of the jobs we’re used to having in the U.S. are in a “forever recession” – the American industrial age is on the decline and industrial jobs won’t recover with the rest of the economy. That means the U.S. has thousands of workers whose skills must adapt to a changing economy – and that means forever learning.

We have to find ways to support this constant learning, retraining and evolution in skills. Today, sites like OpenSesame, Khan Academy and Lynda.com offer self-serve, self-contained training opportunities, and we work hard to reach both individuals and organizations who are working to bolster their resumes and boost productivity. We’re in a unique position to do so because elearning makes training more affordable, accessible and easily shared – essential for forever learning. eLearning communities are the foundation for finding and sharing learning content, but the challenge goes beyond meeting individuals’ immediate and specific needs.

At both a cultural and business-strategic level, we need to do more than meeting immediate goals. Building successful companies and in turn a successful economy means creating systems that support lifelong learners in their efforts to retrain and adapt to emerging jobs. It’s incredibly expensive to hire and train new employees from scratch; forward-thinking companies must support their workforces by nurturing employees as they develop new skills. This means anticipating in-demand skills and ensuring that employees know how to learn them.  

Companies will need the infrastructure for learners to find information and training opportunities, consume the content and find networks of experts and peers to connect with to discuss information and make sense of it. We’re proud to be part of this forever learning revolution. To support learners, it’s time to invest in building great content and helping both individuals and institutions to find it.

Image Credit: slagheap on Flickr

 

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How Much Does It Cost to Create a Job? https://www.opensesame.com/site/blog/how-much-does-it-cost-create-job/ https://www.opensesame.com/site/blog/how-much-does-it-cost-create-job/#respond Tue, 15 Nov 2011 22:13:48 +0000 /site/?p=2442 Inspired by a recent article in the Oregonian about the cost of creating a new job in Oregon, we decided to take a look at what resources are necessary to create a job at the national scale – and how much it costs. As a company focused on professional learning opportunities, we’re particularly interested in... Read more »

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Inspired by a recent article in the Oregonian about the cost of creating a new job in Oregon, we decided to take a look at what resources are necessary to create a job at the national scale – and how much it costs. As a company focused on professional learning opportunities, we’re particularly interested in what it costs to prepare a person for success – in the job they’re currently in or in a job they might like to have in future.

Cost Source Total
Salary The national average wage index for 2010 (Social Security Administration) $41,674
Health Insurance Based on average employer costs for health insurance per employee hour $6,968
Paid Time Off 80 hours based on national average wage index $3,952
Legally Required Benefits Social Security, Medicare, unemployment insurance, and workers’ compensation, per the Bureau of Labor Statistics $4,846
Hiring & Recruiting Costs Assumption of 50 hours used per new person hired, at the national average wage index $1,002
Training Assumption 10 hours of new hire training (performed by other employee) plus average annual direct expenditure per employee (ASTD) $2,510
  TOTAL $60,952

(Assumption for all of these numbers is 2,080 work hours in a year.)

New employees are expensive beyond just the cost of compensating them – your time as a leader is valuable too, and training new employees isn’t simple. Beyond just showing the new folks where the water cooler is, you need to introduce them to company culture and their specific job duties from the beginning. And then you invest in their ongoing training to develop new skills and abilities.

Recruiting, hiring and training are sunk costs that must be reinvested in every new employee – not to mention lost production and productivity while positions are vacant and employees are learning their responsibilities. So how do you keep positions filled with engaged, satisfied employees?

Invest in opportunities for employees to grow. Boosting their skills improves your productivity and their engagement. In turn, you’ll see lower turnover and reduce investment in recruitment. Still need to be convinced? Improving employee engagement begets more satisfied customers, as Dan Pontefract explores in a recent blog post. Of course, elearning presents an excellent opportunity to offer high-quality training affordably throughout your organization.

More resources on the cost of hiring and training new employees:

Image Credit: Zach Klein on Flickr

 

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What Is eLearning Waiting For? https://www.opensesame.com/site/blog/what-elearning-waiting/ https://www.opensesame.com/site/blog/what-elearning-waiting/#respond Fri, 11 Nov 2011 17:28:13 +0000 /site/?p=2443 Apple has revolutionized consumer devices – not just through great hardware design but through forward thinking about the ways consumers find, select, purchase and use content with their devices. While Apple is dominant in music, web content and phones, so far, TV has resisted the Apple golden touch. Why? Last week I read this great... Read more »

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Apple has revolutionized consumer devices – not just through great hardware design but through forward thinking about the ways consumers find, select, purchase and use content with their devices. While Apple is dominant in music, web content and phones, so far, TV has resisted the Apple golden touch. Why?

Last week I read this great post on GigaOm focused on what Apple TV is waiting for. Every operating system or hardware needs a killer app – the use of the technology that makes it unique, indispensable or irresistible. For starters, they’re missing live content like news and sports games, a marketplace like the App Store and hardware that would differentiate Apple’s offering from all the rest.

Apple hasn’t quite hit a home run with TV, and elearning is no different. We’re still in the throes of defining elearning – experimentation, innovation and cobbling together systems for creating and sharing information based on a variety of tools. There’s better hardware available every day. So what “killer applications” are we waiting for to truly make elearning explode in growth?

  • A better learning management system. To make sense of ever-growing libraries of content, you need an architecture. Today’s LMS features a system of administrators and users – where the admins get to create content, organize it and decide who can use it. In a world where learners are self-driven and empowered, LMS will need to behave more like a combination of a social network and a wiki: Support user-generated content, sharing and iterative improvements on content and tools.
  • Content that inspires. While there are many excellent courses out there (particularly in our marketplace!), we need more content that hits the sweet spot somewhere between all-text and “bling”. More forms of content, more ways to use it and flexible ways to “rip, mix and burn” it will make it more useful to everyone.
  • An app store. Making content and tools easier to find, purchase and buy will reduce the cost of sale, improve speed of implementation and make sharing content faster.
  • Better use of devices. Apple and others are creating nifty toys that make creating content accessible to anyone – and make consuming content possible anytime, anywhere. eLearning has to take advantage of evolving devices and needs to respond quickly to new opportunities.

Of course, OpenSesame’s mission is to build that desperately needed app store because we believe professional learning opportunities are the foundation of productive workplaces, satisfied employees and successful businesses. Today we are the marketplace for off-the-shelf elearning courses. Tomorrow, our future is wide open. Perhaps the next step is to build a marketplace for mobile authoring tools or serious learning games or location-based augmented reality apps.

What do you think? What elearning innovations would change the way you and your colleagues learn on the job? 

Image credit: niallkennedy on Flickr

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DevLearn 2011: Clicky Clicky Bling Bling and The Aria Hotel https://www.opensesame.com/site/blog/devlearn-2011-clicky-clicky-bling-bling-and-aria-hotel/ https://www.opensesame.com/site/blog/devlearn-2011-clicky-clicky-bling-bling-and-aria-hotel/#respond Tue, 08 Nov 2011 16:12:15 +0000 /site/?p=2444 Last week I traveled to Las Vegas with several of my colleagues for the eLearning Guild’s DevLearn 2011 – a meeting for learning and development designers and professionals to share ideas, skills and best practices. Like many of the conference attendees, I stayed at The Aria, a brand-new, plush hotel in Las Vegas’ City Center... Read more »

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Last week I traveled to Las Vegas with several of my colleagues for the eLearning Guild’s DevLearn 2011 – a meeting for learning and development designers and professionals to share ideas, skills and best practices.

Like many of the conference attendees, I stayed at The Aria, a brand-new, plush hotel in Las Vegas’ City Center area. It’s gorgeous, well-thought out, and, well, full of Clicky Clicky Bling Bling (CCBB).

What’s CCBB? It’s Cammy Bean’s term for the gratuitous use of technology for technology’s sake – applications of tech used because we can, not because they’re the best way for a learner to learn or get a task done. (Cammy gave a great presentation on avoiding CCBB in elearning at DevLearn. Read all about it.) 

See the image at right? Try and guess how long it took me to figure out how to set the alarm clock. Then tell me what a “lighting design” is, because I still haven’t figured out how to turn off the lights over the bed without turning off the reading lamp.

The room was full of gizmos and gadgets – a technologist’s paradise – but a huge frustration for me because it took me longer to get comfortable. The curtains were operated by a suite of six buttons and colored lights, but not by hand. (Incidentally, Tricia Ransom correctly noted that a color-blind person would never be able to operate The Aria’s light switches!) 

We make the same mistake with enterprise technology. Just because we can doesn’t mean we should. Sometimes the simplest course – a video, for example – or the simplest learning management system is the best for your situation. Just because some technology is great doesn’t mean more technology is better. Flash does not equal function.

Next time you’re dreaming up solutions, shopping for elearning courses or building technology, ask yourself if each layer of complexity is solving a problem or merely adding complexity.

For example, the Aria alarm clock never woke me up. Good thing I set my iPhone as a backup.

Image Credit: Chris Nuttall, Financial Times

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OpenSesame Has 3,000 Courses to Choose From https://www.opensesame.com/site/blog/opensesame-has-3000-courses-choose/ https://www.opensesame.com/site/blog/opensesame-has-3000-courses-choose/#respond Wed, 02 Nov 2011 13:45:37 +0000 /site/?p=2445 A year ago, OpenSesame launched our elearning marketplace to a discerning crowd of learning and development professionals at DevLearn. This year we’re celebrating our one year anniversary at DevLearn with a new milestone: Our catalog has now reached the 3,000 course mark.  Throughout the last year, our most important goal has been creating the broadest,... Read more »

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A year ago, OpenSesame launched our elearning marketplace to a discerning crowd of learning and development professionals at DevLearn. This year we’re celebrating our one year anniversary at DevLearn with a new milestone: Our catalog has now reached the 3,000 course mark. 

Throughout the last year, our most important goal has been creating the broadest, freshest and deepest catalog of elearning courses anywhere. Why? We want to be your elearning one-stop shop, where you can find the courses you need, research them, read reviews, make a purchase and instantly use only the elearning courses you need, in the quantity you need. 3,000 courses is just one more milestone in our quest.

The OpenSesame catalog encompasses courses on a wide variety of topics – from management to safety – in many languages, including English, Chinese, Spanish and French. We have courses from great developers, including Syntrio, Tandem Learning, Global Collaboration Partners, Enspire Learning and ej4 – and we’re adding more every day.

In addition to partnering with hundreds of course developers, we have developed a patent-pending SCORM video player that connects videos to learning management systems. It’s our goal to change not only the way you purchase content but to change what kind of content you use.

We very much appreciate all of the support and feedback we’ve received over the last year from buyers, sellers and other learning thinkers – and we’re always ready to hear from you. Thank you for your interest, your ideas and your curiosity

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Make the Most of #DevLearn https://www.opensesame.com/site/blog/make-most-devlearn/ https://www.opensesame.com/site/blog/make-most-devlearn/#respond Mon, 31 Oct 2011 16:33:53 +0000 /site/?p=2446 The OpenSesame team will be traveling to Las Vegas this week for DevLearn, the eLearning Guild’s annual scrum for elearning developers, leaders and thinkers. We’ll be manning booth #417 with hundreds of hoodies and OpenSesame keychains – and a handful of iPads. We look forward to conferences as excellent opportunities to hear new ideas, meet... Read more »

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The OpenSesame team will be traveling to Las Vegas this week for DevLearn, the eLearning Guild’s annual scrum for elearning developers, leaders and thinkers. We’ll be manning booth #417 with hundreds of hoodies and OpenSesame keychains – and a handful of iPads.

We look forward to conferences as excellent opportunities to hear new ideas, meet new people and strengthen our relationship with the buyers and sellers in our elearning marketplace.

To make the most of DevLearn (whether you’re in attendance or not), take advantage of the conference backchannel:

  • Surf the backchannel. David Kelly (also known to some as @LnDDave) is taking on the monster task of curating the backchannel to archive and organize ideas, blog posts and conversations – and to invite those who may not be in Vegas to participate virtually.
  • Take advantage of Twitter. Nicole Fougere (@Schnicker) of Litmos wrote an excellent post last year with a recommended list of DevLearn folks to follow on Twitter. Why Twitter? People share ideas, suggestions, commentary and resources from the sessions they attend and conversations they have. Not sure how to use Twitter? Take our quick “Beginning Twitter for Professionals” course to get your sea legs under you and use hashtag #DevLearn to join the conversation.
  • Get the app. The eLearning Guild is walking the walk, and they’ve build a great mobile app that’s available for both Android and iOS mobile devices. This app will help you monitor the schedule, plan participation and connect with fellow participants.

What will we be up to? You know, the usual – our famous hoodie game. We pass out OpenSesame hoodies and keys to conference participants. If they pick the right key, they will be one of the lucky ones unlocking an iPad. Meanwhile we’ll be coming to you live with tweets, blog posts and ideas from conference sessions and off-the-cuff conversations. Whether we see you in Vegas or online, we’re looking forward to it! 

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Online Learning is More Than Learning, Online https://www.opensesame.com/site/blog/online-learning-more-learning-online/ https://www.opensesame.com/site/blog/online-learning-more-learning-online/#respond Thu, 27 Oct 2011 16:10:45 +0000 /site/?p=2447 While I am often skeptical of “management gurus”, “consultants” and other self-proclaimed know-it-alls – so many platitudes, so little actionable advice! – I really enjoy Seth Godin’s work. I usually find his advice inspiring and his words cut through the blather. Yesterday, he posted “Form and Function”, an analysis of how when the form of... Read more »

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While I am often skeptical of “management gurus”, “consultants” and other self-proclaimed know-it-alls – so many platitudes, so little actionable advice! – I really enjoy Seth Godin’s work. I usually find his advice inspiring and his words cut through the blather. Yesterday, he posted “Form and Function”, an analysis of how when the form of media or communication changes, the service must change as well.

I’ll quote it, but you should go read it in its entirety:

When the form changes, so does the underlying business model, which of course changes the function as well.
Mail —> email
Books —> ebooks

In each case, the original players in the legacy industry decided that the new form could be bolted onto their existing business model. And in each case they were wrong.

Does this sound familiar?

In the elearning sector, what we see today is this:
Training —> Powerpoint

When what we should see is this:
Training —> Online learning

The first instinct of the training organization is to simply add voiceover to a PowerPoint presentation – making that training content infinitely reusable and always available! But while that reflects change in training’s form – from in person lecture to online lecture – it does not reflect the change in function.

Ever-evolving technology presents an opportunity to alter the way learning occurs. For example, the old-fashioned form of learning required a classroom, instructor and group of learners at their desks. The new form begets a new kind of learning: Where the learner is empowered to find information as she needs it, and where information is organized, shared and accessible to everyone.

In this function, learning is a journey, an experience – where a little occurs all the time and where content is available in a variety of formats, shared in a variety of ways and is, above all, flexible.

So here’s to fighting the good fight! Let’s make “elearning” more than PowerPoint – let’s make it a new, online learning, where opportunities to improve and excel are integrated into every aspect of professional life.

Image Credit: Seth Godin

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New in the Catalog: Microsoft Office Training from Sonic Performance Support https://www.opensesame.com/site/blog/new-catalog-microsoft-office-training-sonic-performance-support/ https://www.opensesame.com/site/blog/new-catalog-microsoft-office-training-sonic-performance-support/#respond Tue, 25 Oct 2011 16:19:44 +0000 /site/?p=2448 Today we’re excited to announce our elearning marketplace now features excellent Microsoft Office training courses from our partners at Sonic Performance Support. Sonic Performance Support is a leader in developing video elearning and workplace support for all learning levels in short, engaging and easily understandable “bursts” of training content focused on desktop applications as well... Read more »

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Today we’re excited to announce our elearning marketplace now features excellent Microsoft Office training courses from our partners at Sonic Performance Support.

Sonic Performance Support is a leader in developing video elearning and workplace support for all learning levels in short, engaging and easily understandable “bursts” of training content focused on desktop applications as well as custom content and management skills.

Our goal is to create a marketplace where elearning customers can find all the courses they need in one place – but only pay for the courses they actually use. We’re thrilled to work with Sonic to ensure we have a great selection of short knowledge bursts that enable employees to learn to use Microsoft Office applications and apply their new skills instantly.

These excellent video courses connect learners with the opportunity to learn exactly what they need to learn, at the moment they need it, simply. Check out some of their great courses:

With beginning, intermediate and advanced courses on all the major Office applications, Sonic has learning opportunities for everyone. If you are interested in trying these courses out in your LMS, let us know! We’ll get you a demo license. No LMS? Let us know. We have solutions.

 

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Collaborative Consumption in Corporate Training: Make your Learning Department a Profit Center https://www.opensesame.com/site/blog/collaborative-consumption-corporate-training-make-your-learning-department-profit-center/ https://www.opensesame.com/site/blog/collaborative-consumption-corporate-training-make-your-learning-department-profit-center/#respond Tue, 18 Oct 2011 16:50:20 +0000 /site/?p=2449 In these difficult times, it’s essential to find innovative ways to do more with less, to repurpose or recycle existing resources and to find creative solutions for workplace challenges. These economic pressures are driving the growing trend toward collaborative consumption: Sharing or renting instead of buying. Car sharing services like ZipCar and rental sites like... Read more »

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In these difficult times, it’s essential to find innovative ways to do more with less, to repurpose or recycle existing resources and to find creative solutions for workplace challenges. These economic pressures are driving the growing trend toward collaborative consumption: Sharing or renting instead of buying. Car sharing services like ZipCar and rental sites like Airbnb are examples of the growth of collaborative consumption platforms in the marketplace.

At OpenSesame we believe there’s an opportunity for collaborative consumption in the corporate training sector. You probably develop great elearning courses. Engaging, interactive, informative, meaningful. You probably share those with your internal audience. But you know what? Your elearning courses are yearning to be set free.

As a corporate training manager, perhaps you see yourself as a buyer – someone who would shop for training courses to share with your colleagues – but in the collaborative consumption model, buyers are sellers too.  

OpenSesame is an elearning marketplace – a platform where many sellers share their content with many buyers. We’re also a platform for collaborative consumption; we’re a place where unused or under-used resources can find a wider audience. You can use OpenSesame to connect your company’s training courses to a wider audience.

If you have excellent elearning courses you’re creating for an internal customer base – why not share them with an external customers as well? Add them to the OpenSesame elearning marketplace. Sell them to thousands of buyers worldwide. Make your department not just a place your organization spends money, but a place where the organization’s investment earns revenue.

Do you make sexual harassment training? Sell it. Safe driving training courses? Sell those bad boys. Videos on appropriate telephone techniques? Sell ‘em.

A Few Things to Think About

If your training courses are branded with your organization’s look and feel, that’s not necessarily a bad thing. If you work for Starbucks, for example, and the topic of your course is customer service, your company’s branding would offer another degree of confidence in the quality of the content to potential buyers.

Just as the Disney Institute and McDonald’s Hamburger University are corporate training destinations not just for their own employees but for a broader population of business leaders, your company’s elearning courses can find an audience outside your doors.

(Of course, while your branding may add value to your elearning course, please be sure to remove any proprietary content your organization may wish to protect.)

Be the Future

Take this idea to your organization’s leaders. Demonstrate that your expertise and skills – and products – are worth something to a broader audience. Please get in touch if we can help walk you through the process of selling training courses or if we can help you develop a business case to share with your peers.

 
Image Credit: opensourceway on Flickr

 

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OpenSesame Selected for Venture Northwest https://www.opensesame.com/site/blog/opensesame-selected-venture-northwest/ https://www.opensesame.com/site/blog/opensesame-selected-venture-northwest/#respond Thu, 13 Oct 2011 22:26:09 +0000 /site/?p=2450 We are proud to announce that we have been selected to present at Venture Northwest! The Oregon Entrepreneurs’ Network (OEN) organizes Venture Northwest each year to connect investors, venture capital firms and investment bankers to exciting young companies based in the Pacific Northwest. As a Portland-based startup, we’re thrilled to be representing our hometown and... Read more »

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We are proud to announce that we have been selected to present at Venture Northwest! The Oregon Entrepreneurs’ Network (OEN) organizes Venture Northwest each year to connect investors, venture capital firms and investment bankers to exciting young companies based in the Pacific Northwest. As a Portland-based startup, we’re thrilled to be representing our hometown and joining other great startups on the main stage. 

Our mission is to unlock elearning content for companies worldwide, and we’re incredibly grateful for the opportunity to share our vision from epicenter of the Northwest tech sector. There’s only one downside: Venture Northwest overlaps with the eLearning Guild’s DevLearn | 2011, which means we’ll draw straws for who goes to Vegas to play the OpenSesame hoodie game and who gives our presentation here. More details to come!
 
Check out the OEN press release for a full list of companies selected to present and our release for more information.
 
 

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Hitting the Road to Talk Social Media https://www.opensesame.com/site/blog/hitting-road-talk-social-media/ https://www.opensesame.com/site/blog/hitting-road-talk-social-media/#respond Mon, 10 Oct 2011 16:46:38 +0000 /site/?p=2451 The OpenSesame team is incredibly proud of our partnership with LINGOs (Learning in NGOs), a leader in providing learning and development resources to humanitarian organizations like the Red Cross, Habitat for Humanity and CARE. These organizations do life-saving work addressing crises such as the current famine in Somalia. As a result of their dispersed areas of focus,... Read more »

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The OpenSesame team is incredibly proud of our partnership with LINGOs (Learning in NGOs), a leader in providing learning and development resources to humanitarian organizations like the Red Cross, Habitat for Humanity and CARE. These organizations do life-saving work addressing crises such as the current famine in Somalia. As a result of their dispersed areas of focus, many of their staff members are isolated geographically from their peers and colleagues.

As a social media enthusiast, I’m eager to demonstrate the incredible value that social networks can offer to people – who are isolated physically – in connecting them to communities of practice who share their interests and challenges.

We have been working with LINGOs to share resources about getting started with social media for learning, including sharing a guest blog post on using social media for learning and problem solving and sharing our “Beginning Twitter for Professionals” courses. This week, LINGOs communications manager Marian Abernathy has graciously invited me to make a presentation on getting started with Twitter for learning at the annual LINGOs members meeting.

I spent the weekend putting the finishing touches on my presentation, and I am looking forward to the meeting with Tom Kuhlmann and learning leaders from a variety of incredible organizations working worldwide. I’ll share my slides later this week.

Meanwhile, the OpenSesame executive team is headed to California today for the fall Chief Learning Officer Symposium, where they will give a talk on emerging technologies for learning. We’ve also got a great surprise planned for the Networking Reception on Wednesday night. Stay tuned for details.

Finally, we’ll have some hoodies at both events – come and find us if you’re still missing the essential OpenSesame component of your fall wardrobe.

Update: 

After enjoying a wonderful two days with the LINGOs crew and their members, I’m sharing – as promised! – my slides and links to additional resources for learning about using social media for professional development: 

Thank you so much to all of you who attended! And please let me know if you have any questions at all. 

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The Cable Companies Make Their Content Chunky https://www.opensesame.com/site/blog/cable-companies-make-their-content-chunky/ https://www.opensesame.com/site/blog/cable-companies-make-their-content-chunky/#respond Wed, 05 Oct 2011 17:35:11 +0000 /site/?p=2452 There’s a reason cable companies are some of the most-hated businesses in America: they don’t make it easy to buy their product. The options are few, the prices high and the terms inflexible. As a result of the global recession and emerging competitors like Netflix and Hulu,  the number of cable subscribers in America has... Read more »

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There’s a reason cable companies are some of the most-hated businesses in America: they don’t make it easy to buy their product. The options are few, the prices high and the terms inflexible. As a result of the global recession and emerging competitors like Netflix and Hulu,  the number of cable subscribers in America has been dropping since 2008. Americans know there’s another way to access video and television content and they’re no longer satisfied to keep being held hostage by the cable companies.

And the cable companies have started to notice. Per a Reuters article last week:

U.S. cable operators are privately working on a plan to force programmers to unbundle their networks and allow customers to subscribe to channels on an individual basis.
 

The plan represents a complete reversal from cable operators’ long-held opposition to what is known as “a la carte” programming. Over the last decade, the cable industry battled ferociously with regulators to protect the right to bundle programming, arguing it offered customers the best value.
 

But executives now say the change is a necessary response to shifting dynamics such as higher carriage costs and using the Web to watch programs, as well as a weak economic recovery that has forced many consumers to cancel cable television subscriptions.

(“In Switch, Cable Operators Want to Go “A La Carte”, Reuters, 9/27/11)

This is the beginning. The beginning of a new era of empowered customers who want to curate the content they pay for – before they pay for it.

From the beginning, OpenSesame has been proud to make learning content not only digital, portable and on-demand, but chunky. One complaint we hear constantly is that purchasing elearning content is as inflexible as subscribing to an in-home cable package. We offer an alternative: Pay for only the courses you will use. We’re thrilled to see the cable television companies jumping the chunky content bandwagon.

Image Credit: phrenzee on Flickr

 

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Emerging Technology for Learning https://www.opensesame.com/site/blog/emerging-technology-learning-0/ https://www.opensesame.com/site/blog/emerging-technology-learning-0/#respond Thu, 29 Sep 2011 01:23:08 +0000 /site/?p=2453 This week, OpenSesame’s Josh Blank and ej4’s Dan Cooper gave a presentation at the Enterprise Learning Conference and Expo on the applications of exciting new technologies for learning: video, games, mobile, and social. Of course, these are buzzwords you hear every day. The objective of Josh and Dan’s presentation was to provide listeners with concrete... Read more »

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This week, OpenSesame’s Josh Blank and ej4’s Dan Cooper gave a presentation at the Enterprise Learning Conference and Expo on the applications of exciting new technologies for learning: video, games, mobile, and social.

Of course, these are buzzwords you hear every day. The objective of Josh and Dan’s presentation was to provide listeners with concrete examples of how these technologies are being applied in the workplace – and to share some tips on getting started.

For the full presentation, check out the slides. But we’ll give you a taste – and some resources for further learning.

The current model of education and professional training is one-directional. An instructor or leader lectures or broadcasts information, and the learner memorizes the information to regurgitate it for an assessment. But, in real life, our supervisors and managers don’t test our learning with a multiple choice quiz. They test us by evaluating how well we accomplish complex tasks.

So how do emerging technologies change this model? They create opportunities to connect learners to engaging information, opportunities to practice new skills and to each other – to deepen their learning and understanding, throughout their workday.

Video for Learning
Video is not narrated a PowerPoint slide show; it;s dynamic action that models behavior, techniques and social interactions that just don’t leap off the page in text. It’s useful for training people in communications, sales, marketing and even for customer training. Dan Cooper and ej4 create effective product information, sales, customer service and safety training using video – and there are great examples of

Remember that video can effectively be used not only by creating it yourself but by curating and sharing video resources that exist throughout the web. Out of hundreds of millions of videos on YouTube, there’s probably something that will help you tell your story – even if it’s just something showing what not to do.  

Serious Games & Simulations
As you know if you’ve played digital games like Words with Friends or Angry Birds, they’re addictive. Games are engaging because they create positive emotions and allow you to accomplish goals while taking risks. Games make you feel good, and you bring the emotions and new skills from games into your real life.
 
In the context of workplace learning, games represent opportunities to engage people in practicing and applying new skills – perfect for them to try new things before tackling challenges in real life and for a refresher on skills they’ve studied in the past. Games make learners active participants in the content, taking the lead in applying new information to different situations. For fantastic examples of learning games, check out Tandem Learning’s “The Change Game” or Compliance Cartoon’s “AntiTrust: The Board Game”.

Mobile Technology is Learning on the Go
Mobile learning is information made accessible to employees through mobile devices – either through native applications, web-based content or information saved on the device itself. The benefit of mobile learning technology is the opportunity to put information in the learner’s pocket – literally.

The key with making mobile learning is that it’s gotta be short, easily found, user-friendly and fast. Start with the end in mind and keep the interface simple. If you have to tell them how to use it, it’s too hard. It’s a small screen – develop backwards. For a great example of mobile learning, check out the Skill-Pill mobile MBA.

Social Learning Does Not Equal Social Media (And Vice Versa)
Social learning is knowledge or skills acquired through interactions and communication between people. Social learning occurs all the time, with or without social media – but the use of social media tools can accelerate and enable social learning in organizational environments.

We’ve done a series of blog posts on the use of social media tools for accelerating social learning in the workplace. Read them and view our “Beginning Twitter for Professionals” course for tips on getting started.

The Future
New technologies enable educators to change the way organizations promote learning – from a one directional lecture to a connected, content-rich learning environment. We’re thrilled to be part of unlocking learning with new technology.

For more details, examples, and suggested applications, view the slides.

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Cisco Sales Essentials Training from Tech 2000 https://www.opensesame.com/site/blog/cisco-sales-essentials-training-tech-2000-0/ https://www.opensesame.com/site/blog/cisco-sales-essentials-training-tech-2000-0/#respond Mon, 26 Sep 2011 22:38:15 +0000 /site/?p=2454 After a few months of hard work, we are thrilled to announce that we now offer an effective and engaging course on Cisco Sales Essentials 5.0 thanks to our partnership with the great course developers at Tech 2000. Cisco software and equipment training is complex and in-depth, so it requires talented elearning developers to deliver... Read more »

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After a few months of hard work, we are thrilled to announce that we now offer an effective and engaging course on Cisco Sales Essentials 5.0 thanks to our partnership with the great course developers at Tech 2000. Cisco software and equipment training is complex and in-depth, so it requires talented elearning developers to deliver a course that’s both interesting and effective. As a result, we’re thrilled to offer not only the first Cisco Sales Essentials 5.0 course in the marketplace but a great one.

We sat down with Angela Carolla from Tech 2000 to learn more about their business and their approach to making complex content approachable and understandable.
Tell us a little bit about how your founders became interested in creating elearning courses.

As working adults and parents themselves, George and Jeanne Churchwell saw the need for organizations and individuals to utilize innovations, including elearning and other self-paced learning products, to meet the training requirements for their employees and teams.

What’s unique about Tech 2000’s approach to building elearning?

In a global E-world full of questions, we deliver solutions and provide guidance, safety, and comfort to our customers. In developing courses, we employ one of the most effective course design methodologies in adult education. Our products are both technically and educationally sound; consistently of the highest quality and always there just when you need them. We utilize a hybrid technique of combining existing modular material with newly developed material to create a fast and cost-effective development process. We guarantee memorable results.

What are your tips and tricks for making large chunks of content memorable and usable?

In the fast-paced work environment, individuals must be engaged in the learning process to understand and apply content. Tech 2000 works with businesses in developing strategies for creating courses including hands-on simulations whenever possible.

Why should a buyer rely on Tech 2000 for Cisco training or other technology training?

We have received Cisco’s Global Learning Partner Award for Excellence in Innovation for the past two years. This award is given to the Cisco Learning Partner that exhibits outstanding quality, creativity, efficiency, and cost-effectiveness while increasing customer satisfaction.

What technology developments in elearning and training are you most excited about?

We are especially excited about incorporating 3D education technology and 3D lab solutions with infinite scalability into our elearning program design. Finally, we’ve started delivering elearning courses through mobile devices, which shows huge promise for making learning accessible and digestible.

What’s something fun/unique/unusual about Tech 2000?

Tech 2000 is a small, family owned business. Although in the size of staff we are relatively small, we produce big things that make a difference. In addition to developing great training, we are proud of our ongoing partnership with Operation Hope. Tech 2000 has joined Operation HOPE’s 5 Million Kids Initiative: Teaching SDK development and the Mac interface to inner city and underprivileged youth in over 2000 High Schools.

 

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HTML 5 vs. Native Apps: A Look at the Pros & Cons https://www.opensesame.com/site/blog/html-5-vs-native-apps-brief-look-pros-cons-0/ https://www.opensesame.com/site/blog/html-5-vs-native-apps-brief-look-pros-cons-0/#respond Tue, 20 Sep 2011 17:50:18 +0000 /site/?p=2455 Mobile learning is hot. The data on the prevalence of smart mobile devices and consumers’ increasing comfort with using mobile devices is a persuasive argument. Learning and development professionals are looking for the best ways to enable learners to find information in the context that they will actually use that information. But how to create... Read more »

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Mobile learning is hot. The data on the prevalence of smart mobile devices and consumers’ increasing comfort with using mobile devices is a persuasive argument. Learning and development professionals are looking for the best ways to enable learners to find information in the context that they will actually use that information. But how to create that content is not so clear. Many mobile devices don’t support Flash, so the L&D professional’s usual toolkit is out of the question.

As a result, some developers have built custom applications and others rely on sharing videos via YouTube. HTML 5 is the new, trendy tool developers are using to create mobile content that can be supported across devices and operating systems. Unfortunately, there is no clear solution. If you are developing elearning content for mobile devices, there are compelling advantages and drawbacks to using HTML 5 or to creating custom apps – and which you choose for your next project depends both on your requirements and the resources available to you.

What’s HTML 5?

HTML 5 refers to the next version of HTML, superseding XHTML 1.0 and the (somewhat dated) HTML 4. Of interest to web app developers, HTML 5 offers access to multimedia and other subsystems only previously available to plugin designers willing to expend significant effort in cross-platform development. Many of these same APIs work equally well on mobile phones and desktops, making HTML 5 an appealing choice for someone wishing to develop for Android phones or iDevices with the same technologies. If you are interested in selling your HTML 5 content, you will need to rely on customers finding your products through search engines, as App Stores are limited to native applications. If you are creating custom content, this may not be a big hurdle, but it will make your products a little harder to find if your objective is to sell your content widely.

What’s a Native App?

You probably use native apps like Words With Friends or Facebook on your mobile device every day. These are custom applications built to Native apps are found in app stores, markets or your mobile platform’s distribution channel of choice. This is how today’s mobile users are accustomed to acquiring their applications for their device, which makes distributing your application straightforward.

So what are the pros and cons?

Native apps are well-integrated. You can access all of a platform’s services by using the platform’s frameworks directly, and the APIs have years of additional testing and support than do the HTML 5 interfaces to the same APIs. Also, there may not be an HTML 5 interface to a given subsystem or piece of functionality. HTML 5 apps are easier to develop. Host them in one of a variety of locations, from the many upcoming HTML app stores to any number of simple hosting accounts. A search for internet service providers in my area will reveal many options for this, or you can host with just about any shared server. Native apps are easy to monetize. Selling apps is a well-tested process with years of proven results by companies who have made lots of money in the mobile landscape.

HTML 5, by contrast, is not as proven. Application source code is available to anyone with a few essential skills, and advertising is fairly easy to strip out with browser add-ons and other page modification techniques. There are still differences between the functionality and discoverability of native and HTML 5 apps. These gaps will only close over time, particularly as developer demand for richer browser experiences drives mobile manufacturers to enrich their support for these technologies. In the meantime, current projects exist to bridge this divide, and with a bit of willingness to learn about these alternatives, developers can capitalize on the advantages of HTML 5 while minimizing the cons. The solution you choose for your organization or your customers will depend on their technology infrastructure, the devices they use and the types of content they wish to share with their colleagues.


Ruben Corbo is a technical analyst and writer for Broadband Expert, where you can find Internet service providers in your area and compare prices on different deals for your mobile broadband needs. Image Credit: Gary Burge on Flickr

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The Marketplace Theme at TechCrunch Disrupt https://www.opensesame.com/site/blog/marketplace-theme-techcrunch-disrupt-0/ https://www.opensesame.com/site/blog/marketplace-theme-techcrunch-disrupt-0/#respond Tue, 13 Sep 2011 19:47:26 +0000 /site/?p=2456 This week the OpenSesame management team is attending TechCrunch Disrupt, the semi-annual startup conference convened by TechCrunch, the tech news blog. We’re attending Disrupt to learn about creating and growing technology companies and to meet people who can help us get better at our jobs. While the executive team is on the spot in San... Read more »

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This week the OpenSesame management team is attending TechCrunch Disrupt, the semi-annual startup conference convened by TechCrunch, the tech news blog. We’re attending Disrupt to learn about creating and growing technology companies and to meet people who can help us get better at our jobs.

While the executive team is on the spot in San Francisco, I’ve been watching the live stream while keeping up with my usual blogging, tweeting and customer service activities. One of the key components of Disrupt is the startup battlefield, where fledgling companies present their businesses and audiences and judges vote on their favorites. During yesterday’s startup battlefield, I started to notice a pattern: Marketplaces. More and more startups are applying marketplace models to solving consumer problems.

To be clear, marketplaces are a specific type of website: a place where many buyers can shop from goods and services provided by many sellers. A commonly-agreed on marketplace helps sellers and buyers meet up. Three of yesterday’s startup battlefield competitors are taking a marketplace approach to solving consumer problems:

  • Verious is a marketplace for mobile app components (basically, chunks of code that can be repurposed within a wide variety of apps).
  • Farmigo is a marketplace for local produce, connecting consumers to small family farms to buy fresh, high quality fruits and vegetables.
  • Tonara is an incredible application that displays sheet music and tracks your progress playing the music in real time. This is its proprietary technology but the business model is getting content from a wide variety of music publishers to sell in an open marketplace.

These are three companies doing very different things, with one common thread: They are all operating in markets with many distributed sellers – app developers, music publishers, local farmers – where it can be difficult to achieve the perfect match between buyers and sellers. Like Verious and Tonara, OpenSesame is a digital content marketplace.

We believe this model, which has proven successful in digital music, books and stock photos, is the key to unlocking growth of elearning, a sector dominated by many sellers. Our goal is to make buying and selling elearning as easy as shopping for a song from iTunes, the dominant digital music marketplace. Seeing more and more marketplace solutions to consumer pain points validates our confidence in our elearning marketplace.

Image credit: Troy B. Thompson on Flickr

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New Funding for the World’s eLearning Marketplace https://www.opensesame.com/site/blog/new-funding-worlds-elearning-marketplace/ https://www.opensesame.com/site/blog/new-funding-worlds-elearning-marketplace/#respond Mon, 12 Sep 2011 19:02:06 +0000 /site/?p=2457 Today we are proud to share big news from OpenSesame HQ: We have raised $2 million in funding to accelerate OpenSesame’s development (for full details, read the press release). While it’s great news, this funding announcement isn’t our OpenSesame success story. Our success will be measured by creating products that customers love – because they... Read more »

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Today we are proud to share big news from OpenSesame HQ: We have raised $2 million in funding to accelerate OpenSesame’s development (for full details, read the press release).

While it’s great news, this funding announcement isn’t our OpenSesame success story. Our success will be measured by creating products that customers love – because they solve our customers’ problems and save them time and money. We have built a platform that makes it possible to research, preview, purchase, and deploy courses simply and instantly.

Since our public launch in November 2010, the marketplace has quickly grown to more than 1,700 courses from more than 120 different course sellers. Our goal is to make it as easy to buy and sell elearning courses as it is to shop for songs on iTunes. We will use this funding to unlock elearning for buyers and sellers worldwide by accelerating growth of the OpenSesame platform, with more courses, more features and more people.

We’re making this announcement this week while participating in TechCrunch Disrupt SF, where OpenSesame’s co-founders Don Spear, Josh Blank, and Tom Turnbull will demonstrate the marketplace to investors, media, and technology innovators. We appreciate the ideas, feedback, and support we have received from the elearning community. Keep it coming! It’s your commitment to buying and selling great elearning resources that makes OpenSesame work.

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The History of Technology and Distance Learning https://www.opensesame.com/site/blog/history-technology-distance-learning/ https://www.opensesame.com/site/blog/history-technology-distance-learning/#respond Fri, 09 Sep 2011 16:32:27 +0000 /site/?p=2458 If you have a blog or site, you are welcome to repost this infographic with appropriate links back to www.OpenSesame.com.

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If you have a blog or site, you are welcome to repost this infographic with appropriate links back to www.OpenSesame.com. The History of Technology and Distance Learning

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Syntrio eLearning: Interactive, Multimedia Training Courses https://www.opensesame.com/site/blog/syntrio-elearning-interactive-multimedia-training-courses/ https://www.opensesame.com/site/blog/syntrio-elearning-interactive-multimedia-training-courses/#respond Tue, 06 Sep 2011 16:54:49 +0000 /site/?p=2459 At OpenSesame, our goal is to build the world’s marketplace for elearning courses: a broad, fresh catalog of content covering diverse topics with a variety of interactive approaches. As we expand our marketplace, we’re thrilled to announce that we are partnering with Syntrio to add their rich catalog of elearning courses to OpenSesame. Syntrio is... Read more »

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At OpenSesame, our goal is to build the world’s marketplace for elearning courses: a broad, fresh catalog of content covering diverse topics with a variety of interactive approaches. As we expand our marketplace, we’re thrilled to announce that we are partnering with Syntrio to add their rich catalog of elearning courses to OpenSesame.

Syntrio is a pioneer in the elearning sector, developing hundreds of training courses in business skills, workplace safety and compliance topics, from promoting diversity and preventing discrimination to handling hazardous materials and building sales skills. This diverse catalog features one common thread: high quality, engaging content that communicates content effectively without bogging down in details. With many opportunities for learners to interact with the learning environment and course materials, Syntrio courses keep learners engaged, focused and thinking.

Syntrio is one of the top-selling elearning vendors in the United States for a reason: their customers love their work and rely on them to meet learning needs and accomplish training goals. Many Syntrio courses are available in both English and Spanish, enabling customers to meet training goals with international employees. With clients including the Smithsonian Institution, HSBC, Wells Fargo Insurance and Ford Motor Company, Syntrio has a long history of successfully providing essential training to clients with complex needs. We’re thrilled to offer one more excellent content seller in the OpenSesame elearning markeplace.

Accomplish Your Goals

For highlights of the Syntrio catalog, check out these best-selling courses:

To review the full catalog of Syntrio courses, please start here

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508 Compliant Training: What Does Section 508 Mean for You? https://www.opensesame.com/site/blog/508-compliant-training-what-does-section-508-mean-you/ https://www.opensesame.com/site/blog/508-compliant-training-what-does-section-508-mean-you/#respond Sat, 03 Sep 2011 00:24:18 +0000 /site/?p=2460 “Accessibility” is an elusive trait in elearning, as in life. Many elearning sellers create “accessible” courses, and it’s a popular feature for courses in the OpenSesame elearning marketplace. Nonetheless, we get tons of questions about what “accessible” really means. Whenever I get a pile of questions about the same topic, I know it’s time for a... Read more »

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“Accessibility” is an elusive trait in elearning, as in life. Many elearning sellers create “accessible” courses, and it’s a popular feature for courses in the OpenSesame elearning marketplace. Nonetheless, we get tons of questions about what “accessible” really means. Whenever I get a pile of questions about the same topic, I know it’s time for a blog post. So, by popular demand, here’s a primer on accessibility and section 508 compliance for learning and development professionals.

Section 508 is an amendment to 1973’s Workforce Rehabilitation Act, signed by President Bill Clinton in 1998. Section 508 states that electronic and information technology (EIT) that is purchased or developed by federal agencies must be accessible by individuals with disabilities. This amendment provided enforceable standards and reporting requirements and a complaint procedure to further strengthen the law.

Who defines what is “accessible” to individuals with disabilities? Thie United States Access Board. Section 508 declared the Access Board responsible for defining accessibility through a set of standards. With the help of the Electronic and Information Technology Access Advisory Committee in October 1998, the Access Board devised a “proposed rule” in March 2000, which later – after a period of public comment – became the final rule, enforced as of June 2001. It is this final rule that provides all of the standards for accessibility in electronic and information technology – and these standards are the central core of Section 508.  

In a nutshell, Section 508 establishes accessibility standards for all types of information and communication technologies. And this includes elearning courses. Ensuring that your content is accessible means careful consideration of several factors: 

  • Is visual content presented in a structure that can be interpreted by screen reading software? Do you use the principles of good design to ensure that you have a consistent hierarchy of information?
  • Is information presented through audio accessible through other means? Do you provide transcripts or other visual representation of information for those who don’t have the ability to listen to your course.
  • Is your navigation intuitive and accessible? Do you rely on color coding for users to interpret the content of a button, for example? 

So, why is Section 508 important to you as an elearning developer? Federal agencies require accessibility. Federal Agencies are obliged to purchase elearning courses that are accessible and compliant to Section 508 standards. If faced with the choice of two possible purchases, the elearning course that meets 508 compliance standards should get the contract. Many private sector customers prefer 508 compliance. Federal agencies are not the only customers who care about using elearning courses that are accessible to all of their employees. Many diverse elearning buyers rely on accessible courses to create a universal workplace, in which all employees have shared access to learning and development resources.

A Course for Learning More

Are you interested in developing, managing and implementing elearning courses under Section 508 standards? OpenSesame seller Halcyon Educational Technology has developed an elearning course, “508 Compliance for eLearning,” which is designed to provide Section 508 training for elearning developers. So, this is an elearning course about designing elearning courses – very meta.

Zuma provides a thorough introduction to the tenets of elearning course design to meet Section 508 requirements, including an explanation of the criteria for evaluating courses and an introduction to techniques for accessible course design. You’ll also gain a broad understanding of the concept of “accessibility” in the design of elearning courses, which will drive you not only to create accessible courses but to create high quality, clear content.

Click here for more info on Halcyon Educational Technology’s Section 508 regulatory compliance training.

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Comparing Online Learning & In-Person Learning is Apples & Oranges https://www.opensesame.com/site/blog/comparing-online-learning-person-learning-apples-oranges/ https://www.opensesame.com/site/blog/comparing-online-learning-person-learning-apples-oranges/#respond Tue, 30 Aug 2011 17:32:50 +0000 /site/?p=2461 The Pew Internet & American Life Project regularly releases fascinating reports on the prevalence and applications of technology in American life and culture. From the number of adults who use Twitter to the popularity of smart phones in different age and ethnic groups, Pew has a handle on how online experiences influence American life. Yesterday... Read more »

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The Pew Internet & American Life Project regularly releases fascinating reports on the prevalence and applications of technology in American life and culture. From the number of adults who use Twitter to the popularity of smart phones in different age and ethnic groups, Pew has a handle on how online experiences influence American life.

Yesterday Pew released a report on online learning. Some of the highlights (quoted directly from the report):

The Value of Online Learning. The public and college presidents differ over the educational value of online courses. Only 29% of the public says online courses offer an equal value compared with courses taken in a classroom. Half (51%) of the college presidents surveyed say online courses provide the same value.
The Prevalence of Online Courses. More than three-quarters of college presidents (77%) report that their institutions now offer online courses.
Online Students. Roughly one-in-four college graduates (23%) report that they have taken a class online. However, the share doubles to 46% among those who have graduated in the past ten years. Among all adults who have taken a class online, 39% say the format’s educational value is equal to that of a course taken in a classroom.
The Future of Online Learning. College presidents predict substantial growth in online learning: 15% say most of their current undergraduate students have taken a class online, and 50% predict that 10 years from now most of their students will take classes online.

Only 39% of students who have participated in online classes believe the format’s education value is equal to classroom education? Yikes. We’re comparing apples to oranges.

This data reveals a faulty assumption in the way we treat education: as if it were a live performance. We tend to believe that in-person experiences are superior. From seeing live music, live theater or live sporting events, we assume the digital versions of those events are a second best, a lesser option, the next-best version of the live experience.

But online education isn’t a poor attempt at reproducing the classroom in another format. Online education is more than a virtual classroom: It’s putting the world’s resources at a learner’s fingertips, taking advantage of the opportunity to connect with experts distributed all over the world, experience challenges and choose your own learning adventure.  

Students experiencing online learning can set their own educational experience, access resources freely and flexibly, reach out to their peers, colleagues and leaders in their fields of interest and study anything they want to study. At their own pace, on their own schedule and in a location of their choosing.

The common factor in a university is location. Learners are connected by their place and the resources (professors, researchers, activities) occurring in that space.

The common factors in online learning are interests and ideas. Learners are connected across boundaries by the ideas and interests they share.

In professional learning, students aren’t limited to the topics, instructors or networks they have physical access to: online classes like the massive online open courses (MOOCs) organized by George Siemens and Stephen Downes connect learners to big thinkers and explorers in topics that transcend the boundaries of the workplace or the resources of trainers and experts in your neighborhood.

Online learning is a new future for education. It will never be the only form of education; some skills and ideas will always be best learned in person. But, for the sake of learners, don’t make the mistake of assuming the only and best way to learn is in person. Open your eyes to a new way of learning: online, connected and without boundaries.

Image Credit: Christina Matheson on Flickr 

 

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OpenSesame On The Road https://www.opensesame.com/site/blog/opensesame-road/ https://www.opensesame.com/site/blog/opensesame-road/#respond Fri, 26 Aug 2011 17:52:26 +0000 /site/?p=2462 As conference season ramps up, the OpenSesame team packs our bags. We’re ordering hoodies, making hotel reservations and looking forward to meeting the elearning buyers and sellers who use OpenSesame to meet their learning and development needs. Events

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As conference season ramps up, the OpenSesame team packs our bags. We’re ordering hoodies, making hotel reservations and looking forward to meeting the elearning buyers and sellers who use OpenSesame to meet their learning and development needs.
OpenSesame On The Road

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What I Learned from Robert Redford: Learning is About Finding the Right Information https://www.opensesame.com/site/blog/what-i-learned-robert-redford-learning-about-finding-right-information/ https://www.opensesame.com/site/blog/what-i-learned-robert-redford-learning-about-finding-right-information/#respond Wed, 24 Aug 2011 21:37:53 +0000 /site/?p=2463 My roommate and I have been on a “watching the classics” kick: If the weather is crummy, we hole up on the couch to watch classic films we missed somewhere in the last 50 years or so. So far, this has included watching the entire Dirty Harry series, with giggling glee at how scary and... Read more »

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My roommate and I have been on a “watching the classics” kick: If the weather is crummy, we hole up on the couch to watch classic films we missed somewhere in the last 50 years or so.

So far, this has included watching the entire Dirty Harry series, with giggling glee at how scary and intimidating Clint Eastwood is. Lately, we have transitioned into catching up on all the Robert Redford classics: Sneakers, Operation Condor and, last night, All the Presidents’ Men. This American classic tells the story of how two slightly goofy Washington Post reporters unearthed the Watergate scandal.

There were a few moments in this movie that blew my mind. Not because of the insight they provided on an American scandal, but because of the insight they provided on how people used to work.

What’s a “Phone Book”? 

In this clip, Woodward (Robert Redford) consults with a Washington Post archivist to find information about one of the targets of the investigation. After “looking through the clip files”, she comes back with a tiny clipping, which eventually sets Woodward on a fruitful course of sleuthing. The clip files! 

In another, Bob Woodward almost gets fired:

Bob Woodward: Who’s Charles Colson?
Harry Rosenfeld: Sit down. You know I’m glad you asked me that question. The reason I’m glad you asked me is because if you had asked Simons or Bradlee they woulda said, “You know we’re gonna have to fire this schmuck at once because he’s so *dumb*.”

(Colson, if you haven’t seen the movie, was a key Washington figure. A name Woodward should have recognized immediately. He displayed embarrassing ignorance by having to ask.)

We paused the movie. I’m 30 years old. Since I was a freshman in high school, I have had access to the Internet. Since I was a freshman in college, I’ve used Google. Since I have been in the working world, I’ve used mobile phones to search the Internet. I’ve never had to embarrass myself in front of my boss by asking who Colson was. I’ve never spent hours poring over files of paper to do research.

LMGTFY (Let Me Google That For You)

In the time between All the President’s Men and now, learning has gone from a three step process to a two step process. From:

  1. Find information
  2. Identify the most important information
  3. Analyze, interpret and apply information

To just the last two steps. As an adult, every learning challenge I’ve faced is not a challenge of finding information. It’s the challenge of finding the right information. Bob Woodward re lied on archivists or chance encounters to locate raw data. I’ve got Google to do that. The modern, information-empowered worker skips step one and goes straight to the processing, application and analysis of information.

The Role for Knowledge Workers

Now, that’s also old news. What’s new is applying this way of thinking to the learning and development professional’s workflow. Since you’re not the archivist anymore, what can you do to make your colleagues more effective?

If you’re a learning and development professional, you’re an information worker. You have two opportunities to make a difference for your colleagues:

  1. Focus on doing step 2 for your colleagues by doing the curating for them
  2. Focus on ways to speed up steps 2 and 3 for them through better information architecture, better systems and processes or better people to share with

The competitive advantage for the 21st century will be who can use information most efficiently and effectively. You can do your job by sorting through content and curating it for your colleagues or by connecting them to one another and building networks where finding the valuable information nugget is easy.

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The State of Digital Education https://www.opensesame.com/site/blog/state-digital-education/ https://www.opensesame.com/site/blog/state-digital-education/#respond Thu, 18 Aug 2011 00:56:24 +0000 /site/?p=2464 With thanks to the great folks at Knewton for making it possible to share their excellent infographic on the state – and future – of elearning and digital education. Created by Knewton and Column Five Media

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With thanks to the great folks at Knewton for making it possible to share their excellent infographic on the state – and future – of elearning and digital education.

The State of Digital Education

Created by Knewton and Column Five Media

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Getting Serious About Measurement: Metrics for Social Learning Communities https://www.opensesame.com/site/blog/getting-serious-about-measurement-metrics-social-learning-communities/ https://www.opensesame.com/site/blog/getting-serious-about-measurement-metrics-social-learning-communities/#respond Tue, 16 Aug 2011 18:22:02 +0000 /site/?p=2465 The first rule of social learning: Learning will occur whether or not you’re tending to learners’ every need. The second rule of social learning: You can, however, add value by connecting people, organizing information and adding content. (For How Tos, read our series on How to Create a Social Learning Environment.) Supporting social learning with... Read more »

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The first rule of social learning: Learning will occur whether or not you’re tending to learners’ every need.

The second rule of social learning: You can, however, add value by connecting people, organizing information and adding content. (For How Tos, read our series on How to Create a Social Learning Environment.)

Supporting social learning with online community learning spaces requires time and attention.

Surely, someone will ask you the inevitable question about the ROI on this use of your time. When answering this question, it helps to have data – not only to demonstrate your success but also to demonstrate that you, as a learning and development professional, are serious about measuring the outcomes of your work.

In response to a question on Quora and to many peers’ questions about how I measure my community management success, I created a list of my metrics for measuring the success of my social learning community. Some may apply to you, some may not, but use this list to create your own metrics and to target your efforts at community building.

  • Community liveliness and size – How many learners are using the site? How many learners have used the site in the last week? Is the “active” rate growing? Are you attracting new participants?
  • Quality of content – How many learners are posting content or starting conversations? Are people proactively answering questions and discussing things?
  • Diversity of traffic destinations – Are all visitors headed to one area or topic? This is to say – is your membership diversified?
  • Negative incidents – What percentage of moderator activity is dealing with complaints or problems as opposed to tidying up, technical problem-solving and conversation facilitation?
  • Learner satisfaction – Ask them what they think. Is it useful to connect with peers? Is it saving them time?
  • External mentions – How many links back or mentions of the learning community are bouncing around your company, in emails, bulletins, etc? Is that growing? What’s the rate of growth? (If your community is external-facing, this could also include assessment of search engine ranking for keywords relevant to your community.)
  • Quality of interaction – This is difficult to quantify precisely, but from a qualitative perspective, are there increasing numbers of positive, productive interactions occurring without your active facilitation?
  • Volunteers – Are people volunteering for moderation duties for the benefit the community?

To demonstrate the health of your social learning environment, start by taking a baseline assessment of your selected metrics. Reassess monthly (or even weekly, if you like data!) and watch for patterns. Target your interventions against the weakest metrics.

Image credit:  on Flickr

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eLearning Taoism Through Minecraft https://www.opensesame.com/site/blog/elearning-taoism-through-minecraft/ https://www.opensesame.com/site/blog/elearning-taoism-through-minecraft/#respond Thu, 11 Aug 2011 16:44:41 +0000 /site/?p=2466 When I read the Tao Te Ching in my freshman year of high school I didn’t really get it. The principle texts of Taoism were just a little bit too… vague for my high school self. All of the talk about going with the flow, and the impermanence of the universe was just too much... Read more »

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When I read the Tao Te Ching in my freshman year of high school I didn’t really get it. The principle texts of Taoism were just a little bit too… vague for my high school self. All of the talk about going with the flow, and the impermanence of the universe was just too much for me at the time. I just couldn’t dig it. That is until I started playing Minecraft.

Minecraft is an open-ended sandbox building computer game built by Markus Persson. In game, players are put in an infinitely large and randomly generated world where they can create and destroy at will. Resources are gained by “mining” the natural environment; for example, mining a block of stone yields a block cobblestone that can be placed anywhere. In the world of Minecraft the possibilities are pretty close to limitless.

 

Here’s where I realized Lao Tzu was a pretty smart guy

I had been playing Minecraft for a few weeks, and had created what I thought was a masterpiece (here’s a genuine masterpiece [not created by me] for reference). My house built atop a massive tree seemed perfect – until my brother suggested I build a fireplace to keep my cuboid avatar warm. I realized that was just what my house had been missing. I grabbed my flint and steel, cast a tentative spark, and proceeded to burn my entire house down.

My hours of painstakingly climbing in the sky to construct my castle was burning before my eyes. The ashy pixels floating upwards a taunting reminder of my bone-headedness. I force-quit the game, hoping it wouldn’t be saved, but I was too late. And that’s when I came to a realization.

I didn’t care.

I booted up Minecraft and started a brand new randomly generated world. None of my accomplishments had transferred–nothing to indicate my previous dominion. And that’s what I loved. The fun of the game came from gathering resources and creating my house, not living in it. The beauty was in the journey, not the destination.

 

Quoting the Master

The Tao Te Ching begins:

The Way that can be told of is not an unvarying way;

The names that can be named are not unvarying names.

It was from the Nameless that Heaven and Earth sprang;

Varying ways? Heaven and earth springing from the concept of Nameless-ness? It sounds to me like Lao Tzu is talking about randomness. Worlds that are always uncertain in their construction, and an open-ended play style with no clear goal. The connections started becoming clear to me – The Tao Te Ching, Minecraft, even my literature class – they were all about learning to value the process of learning, and not just the outcome.

 

So What?

School and Minecraft are connected by one valuable thread for me: Learning how to thrive, and identify the tools necessary for success, are the concrete skills of the 21st century. I’m proud that I have developed the “learning to learn” skills that I hope will help me thrive in college and in the workplace.

The resonant message for me is that building, exploring and learning about the world is both more enjoyable and meaningful than merely inhabiting that world. I love that “puzzle-piece-fitting-into-place” feeling, and it’s addictive. I’ve had that feeling this summer as I learn more about how adult learning fits into the workplace, and I wish more companies took that approach to professional learning: Provide the content (available here on OpenSesame!), provide the connections, and provide the time and place to learn.

Build a world, like Minecraft, where employees can construct, connect and explore – and watch them become empowered, inspired learners, just as I was in my cuboid world.

 

Awesome picture credit to Djohaal

 

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OpenSesame is Hiring a Marketing Analyst https://www.opensesame.com/site/blog/opensesame-hiring-marketing-analyst/ https://www.opensesame.com/site/blog/opensesame-hiring-marketing-analyst/#respond Tue, 09 Aug 2011 19:42:21 +0000 /site/?p=2467 OpenSesame is a growing technology company. We’re building the world’s marketplace for elearning courses, and in this difficult economy, we’re proud to be creating jobs and building a strong, new company. We’re proud to share that we are seeking a marketing analyst to enable us to continue building our lively community of elearning buyers and... Read more »

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OpenSesame is a growing technology company. We’re building the world’s marketplace for elearning courses, and in this difficult economy, we’re proud to be creating jobs and building a strong, new company. We’re proud to share that we are seeking a marketing analyst to enable us to continue building our lively community of elearning buyers and sellers. If you are seeking job opportunities in marketing, campaign development and data analysis, please read the full job description for more information. 

OpenSesame is an amazing place to work. We work in a truly collaborative fashion, make regular expeditions to Chipotle for burritos and take breaks to play video games on our Kinect. For insight into OpenSesame’s culture, check out our awesome office tour video (the developers’ entrance is my favorite part) or recent blog posts reflecting our hard-working but light-hearted approach to revolutionizing elearning.

OpenSesame is based in Portland, Oregon – a creative, delicious and really sunny (well, in the summer time) city. We are a growing tech hub, with creativity invested in every arena, from food to double-decker bikes. Portlanders love the Trail Blazers and the Timbers, recreating outdoors (from Cannon Beach to Forest Park to Mount Hood) and riding bikes when we’re not solving problems or eating from food carts.

If you have any questions about what it’s like to work for OpenSesame or about this position, please send me an email. Ready to apply? Please do so through JobScore.

Photo of the Portland at night by [travelfox] on Flickr

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How to Use Twitter: A Few eLearning Courses https://www.opensesame.com/site/blog/how-use-twitter-few-elearning-courses/ https://www.opensesame.com/site/blog/how-use-twitter-few-elearning-courses/#respond Fri, 05 Aug 2011 21:01:43 +0000 /site/?p=2468 A few months ago, after many colleagues, friends and family members asked me to help them get started on Twitter, I made a quick screen capture and narration course that I could email links to easily and share widely. Since then, people have viewed the free video course hundreds and hundreds of times both in... Read more »

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A few months ago, after many colleagues, friends and family members asked me to help them get started on Twitter, I made a quick screen capture and narration course that I could email links to easily and share widely. Since then, people have viewed the free video course hundreds and hundreds of times both in the OpenSesame catalog and on YouTube.

After seeing the wide demand, I was inspired to create a more usable course (now with navigation!) that still quickly covered the basic functionality of my favorite social network. As a result, I’m thrilled to share Beginning Twitter for Professionals, now updated and live in the OpenSesame catalog. To view it, create an account on OpenSesame and click “Preview” on the course page.

If you are interested in sharing these resources with your colleagues, please feel free to “purchase” a free site license to the course, which will allow you to download a .zip file of the course and add it to your LMS with full functionality. 

Using Twitter for Professionals, Part 2

After reviewing feedback from the first course, I realized that one of the biggest challenges new Twitter users face is finding lively conversations and interactions in order to develop relationships with other Twitter users. So I created a sequel, which shares suggestions on finding people of interest and using Twitter effectively (view it here).

Twitter is incredibly valuable for networking, connecting and learning and we’re thrilled to share our tips and best practices for getting the most out of it. Please don’t hesitate to let me know if you have questions or suggestions for improvements.

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The Big Winner: OpenSesame on the Road Hoodie Contest https://www.opensesame.com/site/blog/big-winner-opensesame-road-hoodie-contest/ https://www.opensesame.com/site/blog/big-winner-opensesame-road-hoodie-contest/#respond Wed, 03 Aug 2011 00:31:17 +0000 /site/?p=2469 After spending our 2010-2011 conference season handing out OpenSesame hoodies at DevLearn, ASTD TechKnowledge, Learning Solutions, the CLO Symposium, ASTD International Conference & Expo and eLearning DevCon, we decided it was time to find out where those hoodies had spent their summer. It turns out some of them have been eating pretzels. And some have been napping. And... Read more »

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After spending our 2010-2011 conference season handing out OpenSesame hoodies at DevLearn, ASTD TechKnowledge, Learning Solutions, the CLO Symposium, ASTD International Conference & Expo and eLearning DevCon, we decided it was time to find out where those hoodies had spent their summer.

It turns out some of them have been eating pretzels.

And some have been napping.

Napping kid with OpenSesame hoodie

And others have been to the beach.

OpenSesame hoodie on the beach

Or to the World Series of Poker, in Las Vegas.

OpenSesame hoodie at the World Series of Poker

But after a challenging, brutal, argumentative meeting of the OpenSesame executive team, our winner is the majesty of the great outdoors.

Here’s Judy Unrein, at Smith Rock, showing us how Mother Nature does it.

Congratulations, Judy! The iPad will be on its way.

Thanks so much to all the entrants! We had a wonderful time seeing the entries come in. Have a glorious summer.

Looking for a Hoodie? 

The OpenSesame crew will hit the road again this fall, visiting the Enterprise Learning! Conference & Expo, the Chief Learning Officer Fall Symposium and (of course) DevLearn. We’ll bring our hoodies and be ready to work with you to unlock elearning! 

 Image credits: Sue Tietjen, Austen McGee, Helen Rossiter, Michele Lawson & Judy Unrein

 

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The Snooze Button Evils https://www.opensesame.com/site/blog/snooze-button-evils/ https://www.opensesame.com/site/blog/snooze-button-evils/#respond Fri, 29 Jul 2011 18:02:07 +0000 /site/?p=2470 We lead lives filled with bells and whistles. Unfortunately, they aren’t the kind that mean upgrades! Instead, I’m referring to the constant alerts that sound during our day starting with the alarm clock in the morning signaling that a new day has begun to the wristband alert at night reminding us to take our medication.... Read more »

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We lead lives filled with bells and whistles. Unfortunately, they aren’t the kind that mean upgrades! Instead, I’m referring to the constant alerts that sound during our day starting with the alarm clock in the morning signaling that a new day has begun to the wristband alert at night reminding us to take our medication. The good news is that these alerts help us remember to do all the things we need to get done each day. Unfortunately, there’s a “bad news” part too.

Incessant Noise Makes Johnny Less Effective

The most insidious feature of most alert systems is the “snooze” option. Disguised as a benefit, snooze buttons really only allow us to defer the inevitable. And, in doing so, distract us from what we were focusing on BEFORE the alert sounded. This may seem like no big deal, but here’s an illustrative example of why we should stop availing ourselves of the snooze option.

Many people use an alarm clock to wake up each morning. Most who do set the alarm clock so they can hit the snooze button once … twice … thrice … ? The oft-stated reason for this is that we can semi-consciously linger in the warmth of our bedding gradually preparing ourselves for the coming day. How idyllic.

Here’s a different view of that same situation. Most snooze buttons are set to re-sound the alarm every nine minutes or so. Thus, we if set our alarms for 30 minutes prior to the time we need to get up, we can hit the snooze three times. In effect, then, what we’re really doing is robbing ourselves of 30 minutes of Good Sound Sleep! And most of us aren’t getting the recommended eight to nine hours of sleep as it is!

Quit Deferring and Start Commanding Your Life

The message here? Stop relying on snooze. All it’s doing is distracting you from getting something more important done. The best practice here is to set the alert time for the “right” time, whether it’s for getting up in the morning or for the pre-meeting time you need to prepare for an upcoming calendared event.

You control many of the distractions you suffer. Snooze is one of them. Give yourself a break from the noise and see if you don’t just get more done and enjoy it more along the way.


Paul helps people meet the challenges of the modern workplace. His clients regain control of their day, get more done, and enjoy greater career and personal success. When not delivering presentations filled with time making suggestions, Paul is training and coaching people on how to customize his revolutionary QuietSpacing® productivity method into the way they like to work. You can learn more about Paul and his practice at www.quietspacing.com.

Image Credit: K. Yasuhara on Flickr

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Ten Tips for Community Managers https://www.opensesame.com/site/blog/ten-tips-community-managers/ https://www.opensesame.com/site/blog/ten-tips-community-managers/#respond Wed, 27 Jul 2011 18:03:47 +0000 /site/?p=2471 Your office is a community: A network of people connected through a common theme, associating themselves voluntarily around a common purpose. On your worst days, when you’re thinking of tossing your laptop through a window, it may not feel like that. But building your community, is a powerful way to improve connectedness and facilitate learning.... Read more »

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Your office is a community: A network of people connected through a common theme, associating themselves voluntarily around a common purpose. On your worst days, when you’re thinking of tossing your laptop through a window, it may not feel like that. But building your community, is a powerful way to improve connectedness and facilitate learning.

As a learning leader, it’s your role to support, connect and enable your community members by diagnosing skills gaps or organizational obstacles that slow your team down and developing creative solutions.

This is a new way to think about doing your job. You’re not just a developer, or an administrator, or a manager: You’re a community builder. You support and strengthen your community not just by developing the content and resources they need, but by connecting them to one another.

A Community Manager’s Goals

A community approach to learning is the opposite of traditional one-way information distribution models. As a community manager, you’re not a distributor – you’re a connector. Your goal is to enable fellow community members to become vocal sharers who develop their own conversations and explorations.

You will find, create and share the most relevant information while building connections between your community members. You’ll introduce people who can share information to one another. You’ll facilitate connections between people and to information in person, over instant messaging or through social networks. You will be the host of the party – introducing people to one another, creating activities, providing support and sharing tips. Embrace the opportunity.

Ten Tips for Community Builders

  1. Have a technology plan. Decide what tools you will use (Yammer? Facebook? Twitter? Wikis?) to incubate community beyond your office walls.
  2. Be the icebreaker. Whether in person or online, people can be shy. It’s difficult to reach out and ask an acquaintance for help or mentorship. You can bridge that gap.
  3. Set a productive example. Become the paragon of community-building virtue. Share information, create curated resources, and evangelize about your technology tools within your organization. Don’t wait for people to come to you.
  4. Moderate. Get conversations started, reignite languishing ones and mediate any conflicts or disagreements.
  5. Tag. Have a plan for organizing and tagging content so that people can find what is relevant to them easily. Use hashtags, try Storify, make a bulletin board (real or online), create a Google Sites or an internal wiki to archive information that would be useful to your community members.
  6. You’re here to listen. You may be an expert on many of the questions being discussed in your community, but that doesn’t mean you have to pounce on every opportunity to demonstrate your brilliance. If you answer every question, you’ll end up stifling opportunities for others to become leaders themselves.
  7. Be gracious. Provide a platform for others to share their thoughts in a civil setting. Be gracious, encouraging and positive.
  8. Recruit. Become the evangelist for your community – encourage others to participate in activities and conversations. Highlight examples of existing valuable conversations to entice others to participate.
  9. Thank. No one will ever say you thanked them too much. Probably.
  10. Avoid controversial topics. Stay away from politics and religion. And maybe sports! Also, and this should go without saying, keep your personal life to yourself!

Image Credit: whizchickenonabun on Flickr

 

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Capturator: Making Self-Directed Language Learning Possible https://www.opensesame.com/site/blog/capturator-making-self-directed-language-learning-possible/ https://www.opensesame.com/site/blog/capturator-making-self-directed-language-learning-possible/#respond Mon, 25 Jul 2011 16:16:08 +0000 /site/?p=2472 As we build an international elearning marketplace, we’re always thrilled to feature some of the creative developers selling their elearning content on OpenSesame. The folks from Capturator are doing their best to make you more international, by creating effective and interactive elearning courses teaching Spanish, French, Italian and English. Capturator founders Marie Hédiard, Kurt Röllin... Read more »

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As we build an international elearning marketplace, we’re always thrilled to feature some of the creative developers selling their elearning content on OpenSesame. The folks from Capturator are doing their best to make you more international, by creating effective and interactive elearning courses teaching Spanish, French, Italian and English.

Capturator founders Marie Hédiard, Kurt Röllin and Marco Loche are examples of those magical people – both creative and technical – who love to learn and help others learn. We’re taking advantage of this opportunity to pick their brains and introduce them to you.

How did you get interested in creating elearning courses?

We founded a consultancy over 20 years ago to offer advice to Italian administration, corporates, small companies and international agencies on doing business in Italy.

We found it difficult to connect our customers to effective online language learning resources, we we founded Capturator in 2000. Our original goal was to promote language learning with resources “captured” from the web. After a few years, we decided to create our own catalogue of online language courses, produced from the start in conformity with CEFR and SCORM standards.

Your courses use a variety of different formats and media types. How did you develop your approach to building elearning content?

From the beginning we have produced all of our content in-house, with our own authoring systems and learning environment. We also produce all of the media components, excluding a few stock photos! As we have grown, we have developed an internal process to manage the authoring and  publishing of content (with more than 20,000 exercise pages).

We develop and maintain specialized software for content management and content delivering and thus we safely separate and protect the content from the continuous and fast evolution of technology to deliver them. Our proprietary software includes:

  • CaLoGe (Capturator Learning Object Generator) is a Java based desktop application that allows us to separate the content management from its delivering support.

  • CaLo (Capturator Learning Object player) is the content player that delivers the content in a SCORM or AICC environment. In 2009 we switched from a HTML/Javascript to a Adobe Flex content player for better support.

What’s something unique or unusual about Capturator?

What makes Capturator unique is its constant effort to upgrade its products and services from both a pedagogical and technical point of view, introducing new features only if we think them to be relevant for learners, tutors and teachers. A good examples of how we improve our content is the indexing with metadata of all our language courses. The system of metadata, based on LOM and Dublin Core standards, and adapted for linguistic contents by using the CEFR descriptors, allows both learners and teachers to search and select the learning content they specifically need.

Another example is our new CASSYS testing system. The Capturator ASsessment SYStem is a highly evolved platform running language tests in a way that separates the item management from the way they are administred. CASSYS offers the possibility to administer ready-to-use tests or to create new testing solutions.

More generally speaking Capturator offers specific solutions for each group of users: companies, higher education, libraries, private learners. Private learning can come on our platform to do their course, assisted by our coaching system. A school or university can uses the courses on our platform or get them transferred to their own LMS. Our softwares are compatible with any kind of LMS, operating system or browser.

Companies use our testing system to assess the language level of their employees, together with or independently from our courses. Different solutions for different needs – not one big system, but flexible contents that can be easily integrated into pre-existing learning programs or for creating new learning itineraries designed for reaching specific goals.

To explore Capturator’s rich selection of language courses in the OpenSesame marketplace, visit their profile.

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OpenSesame Staffs Up: New Hires Bring Experience and Build Community https://www.opensesame.com/site/blog/opensesame-staffs-new-hires-bring-experience-and-build-community/ https://www.opensesame.com/site/blog/opensesame-staffs-new-hires-bring-experience-and-build-community/#respond Thu, 21 Jul 2011 18:22:13 +0000 /site/?p=2473 We are proud to announce that Frank Corsaro, Pete LeDoux and Spencer Thornton –  experienced learning and development experts – have joined the OpenSesame community development team. We’ve been working hard to build relationships with both the buyers and sellers of elearning content in order to build a world-leading marketplace connecting the elearning community. The... Read more »

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We are proud to announce that Frank Corsaro, Pete LeDoux and Spencer Thornton –  experienced learning and development experts – have joined the OpenSesame community development team.

We’ve been working hard to build relationships with both the buyers and sellers of elearning content in order to build a world-leading marketplace connecting the elearning community. The next step towards is to build an experienced, capable and networked business development team to connect the courses in the marketplace to companies worldwide. Our new team members have years of experience creating custom solutions for diverse companies, and we’re eager to introduce them to you.

Frank Corsaro, National Account Executive

Frank is based in the New York area, where he has 25 years of experience in designing training curricula and building personalized solutions for diverse customers. He believes in diving into the nitty gritty details of needs assessment, building tailored solutions and consistently providing in-depth support to customers. I hear he also believes in great Italian food and the New York Mets – but you probably shouldn’t bring up the Mets. I think that depresses him.

Frank developed his elearning experience at GeoLearning, where he was a leading Enterprise Learning Solution designer focused on assessing customer needs and creating focused human capital management software solutions. Frank also has experience in learning and talent management solutions from other leading performance software companies including Element K, Thomson Learning and Kronos.

Pete LeDoux, National Account Executive

Pete brings his award-winning track record in human capital consulting with industry leaders like GeoLearning, Click2Learn, Dale Carnegie Training and DDI to OpenSesame’s growing elearning marketplace. Pete is an industry leader because of his towering presence (6’6”!) and because he believes in listening carefully, asking the right questions and making sure he understands your complex needs.

Pete is based in the Boston area, where he works from home designing complete solutions for talent management challenges in complex corporate environments. I learned last week over a pile of nachos that Pete is a super cool guy, with great stories to tell about exploring New England’s skiing, surfing and beach-combing opportunities with his wife and daughters.

Spencer Thornton, Business Development Manager
Spencer is the consummate Midwesterner: incredibly friendly, full of ideas and intent on fixing the most challenging problems. Based in Des Moines, where he is the father of two adorable boys, Spencer has worked in business development and product management for both SumTotal Systems and GeoLearning, Inc., industry-leading LMS systems.

Spencer will take the lead in developing the OpenSesame seller community, with a strong focus on creating strategic partnerships and developing a diverse content library that can meet any customer’s needs. Spencer has both business and technical expertise, enabling him to find the perfect partner to meet any need while also successfully trouble-shooting pesky SCORM roadblocks.
 

Getting the Team Ready to Go
 
OpenSesame team at Multnomah FallsWe hired Frank, Pete and Spencer to add to our firepower and  enable us to effectively meet the elearning community’s challenging and growing needs. We’re thrilled to have them on board. So thrilled that when they visited with us in Portland last week, we persuaded them to model the new white OpenSesame hoodies on our trip to Multnomah Falls. Looking good, right?

 

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Learn to Learn By Studying Zombie Behavior https://www.opensesame.com/site/blog/learn-learn-studying-zombie-behavior/ https://www.opensesame.com/site/blog/learn-learn-studying-zombie-behavior/#respond Tue, 19 Jul 2011 19:53:04 +0000 /site/?p=2474 As an OpenSesame summer intern, I’m surrounded by the ceaseless serious discussions of adults. I fear that I’m not being respected, due to my younger age and often times less than serious demeanor, so I’m working hard to write an extremely serious, extremely adult blog post. And to that end, I’m going to talk about... Read more »

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As an OpenSesame summer intern, I’m surrounded by the ceaseless serious discussions of adults. I fear that I’m not being respected, due to my younger age and often times less than serious demeanor, so I’m working hard to write an extremely serious, extremely adult blog post. And to that end, I’m going to talk about zombies.

Long story short, zombies are real. I firmly believe that a supervirus created deep within the earth by a secret government program will bring the dead to life. And before you know it, 99% of mankind will be corpses lusting for a mouthful of medulla oblongata. Regardless of how it happens, I’m invariably going to wake up one day and find reanimated remains lingering hungrily at my door, and I know I need to be prepared to learn quickly in difficult circumstances during the zombie apocalypse. <--break->” title=”<--break-->” src=”/sites/all/modules/wysiwyg/plugins/break/images/spacer.gif” /></p>
<p><strong>So the Zombies Might Not Be That Smart…</strong></p>
<p dir=Maybe zombies can’t open doors, but using tools isn’t the only indication of intelligence. Like whales and ants, the success of zombies comes from their powerful social constructs. Zombies are most effective when they move in large groups, not only because 100 zombies is scarier than 1 zombie, but because there appears to be more intelligence. Allow me to proclaim a new type of social studying, zlearning. How can we capture the lessons of zlearning for workplace and development? I have ideas.

But They Work Together

In every zombie movie, there seems to be some sort of hive-mind at work, where the intelligence of a single zombie combines with that of all the other zombies and suddenly coherent thought, planning and execution begins. Zombies aren’t selfish. They work together to accomplish goals like tearing down buildings and surrounding innocent bystanders. When creating social learning environments in your organization, take a lesson from the zombies:

We could all learn a few things from our brain-craving friends. Collaboration breeds incredible results. Think about any learning scenario, whether online or in a classroom: You are working with someone or some software. The expression “standing on the shoulders of giants” refers to using previous understanding to accrue more knowledge; but I don’t think this is the best analogy for social learning. It is more like people are building a cheerleader style pyramid, using the collective strength to see from higher up, and in turn using the information from the highest observer. Sharing ideas, constructive criticism and trying to teach teammates are all zombie-approved learning methods.

Would Zombies Use Social Media?

Our digital age accelerates the pace of social learning through access to an ever-growing compendium of knowledge, the Internet. A learner can instantly find information for himself at any time by checking Wikipedia, asking a peer, visiting Quora, finding anelearning course or even Skyping an expert. While our goals might not be the same as those of zombies, the methods are nearly identical. Rather than moaning to contact all nearby zombies to help on a kill (as a zombie would), we can open up a Google Doc and share it with as many collaborators as we like.

While they shuffle and stumble around like brainless fools, zombies could teach us a thing or two. Learning with a community yields not only an understanding of material, but a unique route to achieve the knowledge. So fire up Google Chrome, Facebook Chat a friend and learn how to eat brains. Wait. Not brains. I mean learn to speak Mandarin, how to manage a database or repair the office refrigerator.

Image credit: Wahkee930

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Battle of the Century: eLearning vs. Classroom Learning https://www.opensesame.com/site/blog/battle-century-elearning-vs-classroom-learning/ https://www.opensesame.com/site/blog/battle-century-elearning-vs-classroom-learning/#respond Tue, 12 Jul 2011 15:11:11 +0000 /site/?p=2475 The post Battle of the Century: eLearning vs. Classroom Learning appeared first on OpenSesame.

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Enspire Learning: Creating eLearning Courses that Engage & Inform https://www.opensesame.com/site/blog/enspire-learning-creating-elearning-courses-engage-inform/ https://www.opensesame.com/site/blog/enspire-learning-creating-elearning-courses-engage-inform/#respond Thu, 07 Jul 2011 19:30:11 +0000 /site/?p=2476 One of the highlights of writing this blog is featuring some of the really innovative elearning design making its way into the OpenSesame elearning marketplace. Enspire Learning is the newest addition to the community of course sellers, and they have some of the coolest courses I’ve seen in awhile. Enspire’s staff is made up of... Read more »

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One of the highlights of writing this blog is featuring some of the really innovative elearning design making its way into the OpenSesame elearning marketplace. Enspire Learning is the newest addition to the community of course sellers, and they have some of the coolest courses I’ve seen in awhile.

Enspire’s staff is made up of folks with unconventional backgrounds bringing a rock’n’roll, Austin, Texas-inspired approach to elearning design. The Enspire courses in the OpenSesame catalog – Fluent in Finance and Mastering Management: Coaching – illustrate an innovative way to engage learners in practicing their skills and immersing themselves in learning environments.

Enspire course developers Nathan Kracklauer and Lytton Gilliland graciously shared their insights on how approach the design process. With diverse educational backgrounds (mathematics and astronomy, specifically), these guys don’t color inside the lines.

Tell us a little bit about how you got interested in elearning.

NK: At the time I started working for Enspire, I was looking for a day-job to support my rock’n’roll habit. I interviewed with the three founders in the original office: their apartment. For me, it was a stop-gap measure to earn money for three or four months, writing a 20-hour e-learning curriculum in business statistics for Harvard Business School. Nearly ten years later, I’m still with the company, partly because it turned out that designing learning experiences was far more creative than playing rock’n’roll.

A Unique Approach

What’s unique about Enspire’s approach to building elearning content?

NK: Our approach depends on the type of problem we are trying to solve, of course. However, we tend to work mostly on the type of problem where we are helping someone transition into a new community of practice, for example an individual contributor becoming a manager, or a manager becoming a leader. When people make these transitions, they need to do far more than just learn some new facts and practice some new skills. These transitions involve fundamental changes in the way the learner looks at the world on the one hand, and herself on the other. I’d argue that what’s unique in our approach is that we focus on supporting the learner in this deeply personal transition.

LG: We focus on our strengths: Building simulation-rich multimedia elearning courses to meet both broad market needs and unique customer needs. I work with my teammates to develop complex scenarios and original stories that illustrate different concepts. This creative, free process generates courses that are fun for learners to jump into and fun for us to build.

We build branching scenarios with interesting conversations and simulations, which continually stimulate the learner. We develop the content by working with both external and internal subject matter experts to make sure our simulations really express the reality of the learning need.

Research & Design

What’s your research and design approach?

NK: Building on the idea that we are helping people through a transition into a new understanding of the self, I think it’s important to understand what’s driving the typical learner during that life transition: economically, emotionally, socially, etc. What pressures does she face from work, family-life, and from within herself? This helps us anticipate when we need to support flagging confidence and motivation in a learning experience, and when we need to challenge the learner with something new and difficult. So the main research task is to understand typical audience members and design in a way that meets their needs.

What technology developments are you most excited about?

NK: Although I’m not exactly a Luddite, “technology” is not something I tend to get excited about. I would say that I’m generally excited about any technology that liberates great teachers from being conduits of information and allows them to do what they do well: engage learners and help them reach insights themselves. Too often, teachers and instructors are forced to spend a lot of time communicating facts. Anything that takes that burden from them and gives them more time to facilitate discussions — and e-learning is a wonderful tool for that — is a great thing. I hope that ultimately, learning technology allows us to shift away from our current education model — in which we front-load learning into the early part of our lives and deliver quality education to a relatively privileged few worldwide — to a model in which a much broader segment of humanity can be life-long learners.

LG: I’m excited about building mobile learning apps that are more than just mobile apps for the sake of being mobile. I think the biggest challenge is figuring out why to make something for mobile environment, not how. Some of the most promising applications of mobile apps are as just-in-time learning aids, rather than an entire course.

What’s something unique about Enspire?

LG: People like each other and their work. My colleagues and I hang out together, and I believe that feeling of connection comes across in the work we do. Our strong relationships mean that we are personally accountable to everybody else.

NK: We made a point of hiring people with wide ranges of interests who are creatively engaged outside of the workplace in many different media: music, film, theater, you name it. This is true for every functional area of the company. When you design learning experiences on a wide range of topics for a wide range of audiences, you need people who can think laterally and learn whole new domains of knowledge rapidly. That’s what you get when hire people with eclectic interests and creative outlets. It also makes for a fun and stimulating workplace.

Thanks to Lytton and Nathan for their time and insights. Take a look at Enspire Learning’s elearning courses and follow them on Twitter at @EnspireLearning.

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Change and a Hot Dog https://www.opensesame.com/site/blog/change-and-hot-dog/ https://www.opensesame.com/site/blog/change-and-hot-dog/#respond Tue, 05 Jul 2011 16:16:44 +0000 /site/?p=2477 The hot dog debate is a debate that has gone on for decades, if not centuries– from the street dogs of New York, to the Chicago Dog, to the infamous Dodger Dog from Dodger Stadium in LA. Americans’ favorite place to get a dog is about as varied as what to put on them. I... Read more »

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The hot dog debate is a debate that has gone on for decades, if not centuries– from the street dogs of New York, to the Chicago Dog, to the infamous Dodger Dog from Dodger Stadium in LA. Americans’ favorite place to get a dog is about as varied as what to put on them.

I love hot dogs. Now, before I get comments, emails and tweets asking “Do you know what’s in a hot dog?”: I know, and I don’t care. If a hot dog is going to take me down, then so be it.
 

What goes on your hot dog? In my opinion, it is all about the mustard – no ketchup on this girl’s dog. Sometimes I get creative with brown, spicy mustard and maybe even some sauerkraut or chili but for the most part it’s pretty basic, good ole American yellow mustard with a hint of sweet relish and I’m good to go.
 
Last week I was paging through an old issue of Bon Appétit magazine and flipped right to “80 Ways to Eat Your Hot Dog”. My resistance to change was staring me in the face. Who would’ve thunk it? 80 different, cultural ways to top a hot dog! Awesome!
 
This article inspired me to look at my long standing hot dog habits with a fresh set of eyes, and it got me thinking about all the different ways we get stuck.
 
From Hot Dogs to PowerPoint
 
There are a lot of times where we believe our way of doing something is best. After all, we are the professionals. If it’s not broke, why fix it? Maybe we “shake things up” by changing a little (fewer bullets and more clipart on our PowerPoint?) and pat ourselves on the back for our ingenuity (those slides look great!).
 
But that’s not change. Adopting – rather than just accepting – change is all about open-mindedness, adaptability and flexibility. It’s easy to get stuck in your same comfortable ruts – whether with hot dogs or with elearning design – and sometimes you need a shock to the taste buds to remind you to try something new.
 
Get out from in front of your PPT screens and get excited!
 
Learning is at a very exciting juncture right now. The possibilities are endless: ILT, WBT, m-learning, e-learning, social learning, blended learning – the ability to communicate, to collaborate, to share, to disseminate information has never been easier.
 
Why stick with the same mustard on your hot dog when you have endless varieties to choose from? Experiment with all of the different tools that will make the learning experience richer and deeper than it has ever been before.
 
Change is not easy, chili may give you heartburn, and you may discover you don’t like the taste of dill pickles on your dog. That’s okay. Teaching a course through Facebook may not be your thing or within your company’s culture, but I bet you could do any of the following:
  • Yammer is an enterprise social network – like Facebook, but for your workplace. Get a Yammer feed started for your sales team to share wins.
  • Start a book discussion club on Twitter. Open a Twitter account and invite new hires to participate and share experiences.
  • Create a focus group on customer service by starting a blog (using Blogger or WordPress) and asking “Customer Service Experts” in your organization to participate.
  • Use OSQA.net as a free open source tool to build a FAQ, wiki or knowledge-gathering site. Every company has tribal knowledge. How do you collect and share it?
  • A good, old-fashioned discussion board about your last ILT session. Use as a tool prior to the ILT session to gather information about anticipated learning goals and encourage participants to share how they are using the information they just received!
  • Use Google Sites to build a webpage dedicated to the charity efforts of your organization. Have teams contribute with pictures and results of various charity campaigns – a real feel-good for everyone!
  • Build a Google Site dedicated to just new colleagues. Have people contribute tips and hints as to how to maneuver as a newbie through your organization. Build in a FAQ section to allow newbies to ask questions. Post a glossary of all the crazy acronym’s your organization uses.
The possibilities are endless! Dust off your imagination. Need more ideas? Read Social Media for Trainers by Jane Bozarth.
 
Take a giant bite of what’s different.
 
You don’t know what will excite your learners if you’re not out there taste-testing. There is always a different way do something, even the basic stuff (new hire orientation…boring!). It may take 80 hot dog tastings, but I’m willing to bet you will find a better way. Take this analogy anyway you wish, in the meantime, I’m trying the Cheddar with Cider Braised Leeks and Apples. This sounds like a dog with potential.

Shannon is the Learning and Development Manager for Ambius, a global company specializing in “Enhancing the Workplace”. She has been an L&D professional for over 15 years, with experience ranging from the hospitality to restaurant industries. While her specialty is helping organizations start their own learning cultures, she is also passionate about the use of blended learning and Social Media learning techniques and using those techniques to build a Community of Practice for the learner. Shannon currently resides in Antioch, IL with her family.
 
Image Credit: alykat on Flickr

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Learning to Learn (And Never, Ever Talk About NPR) https://www.opensesame.com/site/blog/learning-learn-and-never-ever-talk-about-npr/ https://www.opensesame.com/site/blog/learning-learn-and-never-ever-talk-about-npr/#respond Fri, 01 Jul 2011 22:46:39 +0000 /site/?p=2478 When I began thinking of how to make my cannonball splash into the ocean of blogging, I knew I needed an edge. I need to be the young-gun on the scene, ripe with fresh ideas and a hip new outlook. I need to be fresh, to step on toes, and not to talk about NPR.... Read more »

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When I began thinking of how to make my cannonball splash into the ocean of blogging, I knew I needed an edge. I need to be the young-gun on the scene, ripe with fresh ideas and a hip new outlook. I need to be fresh, to step on toes, and not to talk about NPR.

I know, as a rising college freshman, that I’m too young to listen to public radio. I swear I’m no Terry Gross devotee and I certainly maintain that pledge drives increase road rage by 70%. But, darn it, they have some interesting stories. They get me every time.

Recently, in a bored a car ride, when there really was nothing on the radio, I was forced – finger shaking from resentment – to turn to radio-preset number six. National Public Radio. I was rewarded with an unusually relevant story.

Robert Siegel and Michele Norris were on the topic of elearning, discussing the Khan Academy. Besides founding the nonprofit learning system with the mission of “providing a high quality education to anyone, anywhere,Salman Khan helped me survive biology. His series of YouTube videos on everything from finding the slope of a line to higher level calculus teaches patiently and inexplicably exudes an aura of safety.

The All Things Considered story described a pilot program in Los Altos, California, that integrates the Khan Academy into the traditional school day. According to teacher Kami Thordarson, for half an hour every day the fifth grade students are put in front of the Khan Academy. And what do they learn? Whatever they want. The students get to explore whatever mathematical subjects they choose at their own pace.

The program went on about the effectiveness of this particular program, but my mind was elsewhere.

Are you more tech-savvy than a fifth grader?

While it’s great that the students are getting to learn what they want in an unstructured setting, I think the more important lesson is learning to learn from the Internet. In my opinion there’s a huge generational discrepancy around elearning. For example, the day I showed my mother how to use Yahoo answers and YouTube tutorials was a great day; no longer was I peppered with questions about how to crop in Microsoft Paint or make a hyperlink.

The thing is, she would have never thought to access those resources without me. I’m not trying to toot my own horn, I’m just saying that her whole concept of how to learn is so firmly rooted in the past that she would have consulted a teacher or reached for a textbook before Googling an answer.

While elearning continues to expand, becoming more prevalent in education and business I think there’s going to become an increasing need for a sort of meta-learning. We need to learn how to learn from technology. I say all of this thinking I’m pretty smart, pretty good with computers, but who knows? Maybe I’m too late in the elearning game, and when I’m old listening to NPR those fifth graders will be showing me how to use Yahoo answers 4.0.

Image Credit: Freeny at deviantART.

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Top Five Reasons You Should Write a Blog https://www.opensesame.com/site/blog/top-five-reasons-you-should-write-blog/ https://www.opensesame.com/site/blog/top-five-reasons-you-should-write-blog/#respond Wed, 29 Jun 2011 19:14:27 +0000 /site/?p=2479 I have not always been a blog enthusiast. “They require so much time,” I mumbled, while reading others’ lively, reflective, thought-provoking blogs. “When am I going to find time for that? How am I going to possibly find enough things to write about?” I worried so much it kept me from thinking about the potential... Read more »

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I have not always been a blog enthusiast. “They require so much time,” I mumbled, while reading others’ lively, reflective, thought-provoking blogs. “When am I going to find time for that? How am I going to possibly find enough things to write about?” I worried so much it kept me from thinking about the potential positive outcomes.

When my colleagues at OpenSesame tasked me with writing and editing this blog, I was thrilled that someone had pushed me to do what I hadn’t been able to push myself to do. But it hasn’t been easy.

Blogging is hard work. You have to do more than mutter under your breath about your ideas: You must think thoroughly to ensure that your opinions are consistent and supported by evidence or examples. Sharing your posts publicly holds you accountable to an external community of people will read your posts and challenge you to explain yourself.

It was really difficult, in the beginning, to consider a post “finished” enough to publish. I struggled, revised, asked for feedback and procrastinated. After a few months, it got easier – but I didn’t really get comfortable until I started telling myself that it didn’t matter if anyone was reading. I was writing the blog for myself, to develop a cohesive narrative of my professional development. It’s not about who’s reading or what they think – it’s about how much I grow and share.

This change in perspective was liberating. Not only was it much easier to press the “Publish” button, I’ve gotten more adventurous with the topics and opinions I share. The blog makes me think bigger and work harder. And I have made great connections with smart, creative people all over the elearning world. It has been an incredibly rich and rewarding experience.

Why You Should Blog Too

As a result of all these warm fuzzy feelings, I’ve become a true blogging evangelist. I encourage everyone to write regularly because it fills essential roles in the learning and professional development process, including reflection, improvement and sharing. To truly persuade you, here are my top five reasons you should blog too.

  1. Explore new skills and ideas. Write posts to think about how new technologies, practices and ideas could influence your work.
  2. Reflection and self-evaluation. Write about projects that have succeeded and failed and think about how you would do things differently next time. Write about those critical “aha” moments to solidify them in your own mind.
  3. Share tips and best practices. Do you have a magical solutions for curating resources for your organization? Do you know the absolute best way to evaluate the success of a training program? Or do you just want to tell your colleagues to avoid the burger place on the corner? Use your blog to evangelize for the ideas you care about.
  4. Become a leader. Blogging is an opportunity to establish yourself as a leader in your field. The more valuable, meaningful and thought-provoking your posts are, the more relationships you will develop.
  5. Challenge yourself. Don’t settle for what you already know. Challenge yourself to write about the things you don’t already know. Make yourself innovate.

In closing, don’t panic. You don’t have to start a blog from scratch! Consider blogging for an internal audience. Maybe your co-workers would appreciate the opportunity to share submitting guest posts for this blog or another you enjoy reading regularly. Most bloggers are eager to connect with people who care about the same issues they do.  

 

Image Credit: Thomas Hawk on Flickr

 

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OpenSesame at the Future of Web Apps https://www.opensesame.com/site/blog/opensesame-future-web-apps/ https://www.opensesame.com/site/blog/opensesame-future-web-apps/#respond Mon, 27 Jun 2011 16:14:00 +0000 /site/?p=2480 This week, the OpenSesame management team is in Las Vegas for the Future of Web Apps, an annual event connecting web developers, business visionaries and creative technologists. (Our team will be tweeting the whole experience with the hashtag #fowa – don’t miss it!) OpenSesame is co-sponsoring this conference alongside fantastic technology companies like Windows Internet... Read more »

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This week, the OpenSesame management team is in Las Vegas for the Future of Web Apps, an annual event connecting web developers, business visionaries and creative technologists. (Our team will be tweeting the whole experience with the hashtag #fowa – don’t miss it!)

OpenSesame is co-sponsoring this conference alongside fantastic technology companies like Windows Internet Explorer 9, Zappos and Ning because we are eager to think about professional training content in a larger context: How is the web evolving? How do people use applications? What technology innovations will influence elearning developers in the next year? What trends in media, communications and marketing could change the way we do business?

As a tech startup, we depend on these kinds of opportunities to ensure that we are thinking one step ahead of today’s technology. Our goal is to ensure that our team is on top of emerging technologies so that the OpenSesame platform is  ready for innovation. After listening to speakers like Gary Vaynerchuk, Jason Calacanis and Kevin Rose this week, we are confident that we will have new insights and priorities.

We’re particularly excited about hearing from Gary Vaynerchuk (despite the inevitable profanities!) because of his intensive focus on customer service and the Thank You Economy. He always presents unconventional and interesting perspectives on doing business in the fast-paced modern era. Ultimately, OpenSesame aspires to provide the kind of service Gary represents: focused, fast and appreciative.

Finally, the new (and elusive) white OpenSesame hoodie will make its debut appearance in Vegas this week! We’ll share the photos.

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Building Sticky Learning: Tips from Kathleen Witjing at eLearning DevCon https://www.opensesame.com/site/blog/building-sticky-learning-tips-kathleen-witjing-elearning-devcon/ https://www.opensesame.com/site/blog/building-sticky-learning-tips-kathleen-witjing-elearning-devcon/#respond Thu, 23 Jun 2011 16:14:01 +0000 /site/?p=2481   Last week I traveled to Salt Lake City for eLearning DevCon, a conference targeted at elearning designers and developers. On Tuesday, I shared my reflections on sessions by  Jeremy Friedberg of Sponge Lab and Curtis Morley of Franklin Covey. I also attended a fabulous session from Kathleen Witjing of MedStar Health, who shared her... Read more »

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Last week I traveled to Salt Lake City for eLearning DevCon, a conference targeted at elearning designers and developers. On Tuesday, I shared my reflections on sessions by  Jeremy Friedberg of Sponge Lab and Curtis Morley of Franklin Covey. I also attended a fabulous session from Kathleen Witjing of MedStar Health, who shared her excellent tips for creating really sticky, effective elearning courses.

Building Sticky Learning

Witjing demonstrated a health education training program that included interactive simulations, complex branching scenarios and realistic decision-making situations. Witjing spent the bulk of her presentation focused on how you gather together the materials for an elearning course – just as she advises designers to spend the bulk of their time constructing the design document before embarking on the actual construction of the course.

Witjing recommends starting with a strong foundation of understanding your audience and the critical information they must master before developing a single thing. Her tips:

  • Know your audience. This is part of the overall challenge to reduce the cognitive load (see previous post for more on this point!). Help learners understand information and learn skills effectively by understanding their context, including their cultural context. Use language, information and context that is relevant and connects to your audience’s existing experience.
  • Help learners encode information. Witjing delved in detail into the neurological processes of creating memory. There are several levels of memory, from observation to retention; to create lasting, long-term memories, people must not only pay attention to the information but encode it meaningfully. Repetition, connecting information to relevant experiences and making the information comprehensible are pieces of the encoding process. To help learners encode information, take these steps:
    • Ask learners a question.
    • Invite them to imagine a scenario.
    • Present information learners need to actively question to move forward.
    • Relate information and examples to things learners already know.
    • Ask learners to interact with environment or make a decision to move forward.
  • Find your gladiator. You need a subject matter champion to help you collect, organize and process information.
  • Use a map. Creating a learning process map not just for you, the learning designer, but for learners.  A visual representation of entire learning process helps learners too, as they can visualize their progress and understand how much they have achieved.
  • Spend your time on design. Per Witjong, “Course development should be really quick because all the decisions have already been made. Design is like the hard bike ride up a big hill and and the development is just the fun coasting downhill.” As you develop a project timeline, invest your time heavily in designing the learning process before developing the learning materials.
  • Reviewing content and testing technology are not the same thing. When you have a draft version of your course, ensure that you both test the technology in action and review the learning process to ensure it conforms to the process you designed in step 1. This is where your subject matter expert is an invaluable partner.
  • Do a 360 review. Are managers observing workplace improvement? What is the reaction from learners? How are you measuring the change in behavior? What can you do differently next time? Collect this feedback and information in order to improve not only this specific course, but the process you undertake as you implement your next elearning project.

Witjing’s sample course – on fetal heart monitoring for nurses – demonstrated how elearning developers can enable professionals to study, practice and master highly technical information in an interactive environment. Any comments on her ideas?

 

Image Credit: .imelda on Flickr

 

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Building Jaws in Space: New Ideas at eLearning DevCon 2011 https://www.opensesame.com/site/blog/building-jaws-space-new-ideas-elearning-devcon-2011/ https://www.opensesame.com/site/blog/building-jaws-space-new-ideas-elearning-devcon-2011/#respond Tue, 21 Jun 2011 00:53:04 +0000 /site/?p=2482 Last week I traveled to Salt Lake City for eLearning DevCon, a small, focused convention targeted at elearning designers and developers. This conference gets into the nitty gritty, with sessions examining new technologies and successful case studies. This week I’ll reflect on some of the highlights of the sessions I attended last week, including presentations... Read more »

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Last week I traveled to Salt Lake City for eLearning DevCon, a small, focused convention targeted at elearning designers and developers. This conference gets into the nitty gritty, with sessions examining new technologies and successful case studies.

This week I’ll reflect on some of the highlights of the sessions I attended last week, including presentations from Jeremy Friedberg of SpongeLab Interactive, Nick Floro of Sealworks Interactive Studios, Kathleen Witjing of Medstar Health, Curtis Morley of Franklin Covey and Treion Muller and Matt Murdoch, also of Franklin Covey (and frequent guest posters on this blog!).

Jaws in Space

Curtis Morley’s keynote address connected our cultural attention deficit – driven by myriad technologies, distractions and an “addiction to urgency” – to the way we must construct elearning to maximize the learners’ capacity for attention. In one example of sustained focus, Morley lasered in on one key point: reduce the cognitive load.

Let me share his example.

When I say, “I’ve got a great movie for us to watch tonight! It’s about a spaceship that slowly gets taken over by aliens – and the people who battle them – all while hurtling through space!”, it takes you a minute to put together all the pieces and imagine what I’m actually talking about.

In the meantime, if I’ve kept on talking (which I’m wont to do), you’ve lost focus on the information that followed that complex idea.

What about when I say, “I’ve got a great movie for you! It’s like Jaws, only in space!”, you know exactly what I’m talking about (Alien) because I’ve repurposed concepts, images and ideas that you already understand in order to help you more quickly understand the information I’m sharing.

In short, don’t make learners conceptualize information from scratch. Create the context using building blocks of information or ideas that learners already know, understand and use.

We can do that for learners when we create courses by ensuring that we understand their context and culture. This applies to creating off-the-shelf content as well. For example, think about common situations we all encounter: frustration at sitting in traffic, bad customer service from big, faceless companies or the vague feeling of helpless rage when you can’t get technology to work.

Use these common experiences and cultural touchstones to help learners understand information, giving them a head start when you dive into the details of your course.
 

Games for Learning from SpongeLab

After spending an evening thinking about creating “Jaws in Space”-like elearning courses, I was ready for a unconventional approach to elearning. SpongeLab’s interactive educational games did not disappoint.

SpongeLab cofounder Dr. Jeremy Friedberg shared several games he has built centered around engaging students in science. The first, Genomics Digital Lab, introduces learners to biology and genetics. One of the activities he demo’ed centered on setting the conditions and variables that will keep a plant alive. Students (players in this case) can adjust the amount of oxygen, light, nutrients, etc. that the plant is exposed to in order to observe and interpret the results for the plant’s health.

Another SpongeLab game, History of Biology, sends learners on an adventure exploring real history to trace the connection between the evolution of different scientific theories.

These games work because they allow learners to interact with the information they are studying, and observe different variables in action. Learners build knowledge of complex processes, step-by-step. The higher order science-in-action game drives learners to form their own conclusions from independent research and discovery of contextual information. What a cool experience! I was fortunate to have an excellent high school biology teacher, but I certainly would have loved the opportunity to play an Indiana Jones-like game while deepening my understanding of the history of science.
 

OpenSesame “On The Road” Contest

OpenSesame iPad WinnerWhat everyone wants at a conference is real ideas, skills and materials to implement in their day-to-day lives. I commend the organizers of eLearning DevCon for providing sessions like these that cover new ideas in action – while also offering “Bring Your Own Laptop” sessions that enabled participants to put their new skills and ideas to work.

Of course, when OpenSesame attends a conference, our bags are packed full of OpenSesame hoodies, keychains and iPads. We had a great time playing our “Unlock eLearning (and iPads)” conference game, and we’re excited to share one more opportunity to win an iPad this summer: tweet or email me a picture of you wearing your OpenSesame hoodie out and about this summer by July 15th. The creator of the best photo will win an iPad!  

Image Credit: StormyDog on Flickr

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“What’s Up with the Kids These Days?” – Keys to Managing Your Millennial Employees https://www.opensesame.com/site/blog/whats-kids-these-days-keys-managing-your-millennial-employees/ https://www.opensesame.com/site/blog/whats-kids-these-days-keys-managing-your-millennial-employees/#respond Thu, 16 Jun 2011 21:19:41 +0000 /site/?p=2483 “What’s up with the kids these days?” Let’s face it: this expression is as old as time itself. You can imagine caveman dad saying to caveman son, “We didn’t have the wheel when I was growing up! You have it easy!” Yet now, more than ever, this timeless expression is infiltrating the workplace in response... Read more »

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“What’s up with the kids these days?” Let’s face it: this expression is as old as time itself. You can imagine caveman dad saying to caveman son, “We didn’t have the wheel when I was growing up! You have it easy!” Yet now, more than ever, this timeless expression is infiltrating the workplace in response to millennial employees.

For the first time in history, four generations are present in the workplace. Each has their own skill set, communication styles, work habits, and values which inevitably clash and create a challenging dynamic for traditionalists, boomers, generation X-ers, and millennials alike.

Perhaps the biggest clash is that of millennials and other generations. Employees struggle in dealing with this group calling them, “tech-savvy, entitled, high maintenance, silver spoon-fed brats.” The fact is, millennials are not better or worse than any other generation – they are just different. They have an enormous skill set, and they will shape the landscape of business in years to come – if we learn to work with them.

Here are five tips for managing and engaging your millennial employees:

1. Provide feedback – early, and often. Millennials may give the air that they are confident, but this doesn’t mean they don’t want to improve. Millennials want to learn, grow, and develop. Unlike boomers, they will not benefit from only an annual review. They expect to be given constructive feedback on a daily basis. Be open, honest and direct and meet face-to-face. Share your management philosophy and style.

2. Give them structure. Unlike boomers and Xers, millennials want to be told exactly what to do. Their entire lives, their days have been structured while parents, teachers, tutors, nannies, and coaches have told them exactly what to do. In the workplace, they struggle with taking initiative and prioritizing. Now, don’t give them a step-by-step action plan for each of their tasks, but do schedule “check points” for their assignments, and make time to answer their questions.

3. Tell them why. Millennials have been taught to ask why. Growing up, when they asked their parents and teachers “why?, they got answers other than “because I said so.” As a result, they genuinely want to know the reasoning behind why things are the way they are at work. When they ask why, they expect an answer. Never give them a project without explaining the big picture. Tell them why it’s important, even if it seems obvious to you. Give definitive reasons for policies and procedures.

4. Offer career advice. Not all millennials are job hoppers. It is important that you offer opportunities for growth and development according to their individual needs. Show them a way that will allow them to change paths within the same company. Encourage them to join industry and professional organizations.

5. Offer flexibility. Millennials value a parallel life, and work-life balance is incredibly important. They are digital natives who believe that technology allows work to be done anytime, anywhere. Consider flexible work hours and trust them to work from home on a case-by-case basis.

Remember: millennials are not better or worse, they are just different. Take advantage of their positive attitude, ability to multitask, technical skills, and multicultural awareness. Don’t be afraid to defy the golden rule and treat them the way they want to be treated, as opposed to the way you want to be treated.


Brad Karsh is the President of JB Training Solutions, a training, learning, and development company that works with organizations and employees across the country to enhance important business skills. JB Training Solutions offers dynamic workshops and interactive courses to help professionals achieve success in the workplace. By helping employees master the soft skills, JB Training Solutions builds stronger leaders, clearer communicators, better presenters, and respected managers. Our programs focus on key areas including communication skills, management techniques, business proficiencies, and HR fundamentals.

Find JB Training Solutions’ courses in the OpenSesame catalog.

Image Credit: saschapohflepp on Flickr

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OpenSesame Presents at Venture Capital in Education Summit https://www.opensesame.com/site/blog/opensesame-presents-venture-capital-education-summit/ https://www.opensesame.com/site/blog/opensesame-presents-venture-capital-education-summit/#respond Tue, 14 Jun 2011 20:42:37 +0000 /site/?p=2484 This afternoon, OpenSesame will present our business model and technology platform at the Venture Capital in Education Summit in New York in the beautiful IAC HQ building. We’re thrilled to be part of this innovative group of entrepreneurs, educators and investors looking for better ways to invest in the future of education. VCES is a... Read more »

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This afternoon, OpenSesame will present our business model and technology platform at the Venture Capital in Education Summit in New York in the beautiful IAC HQ building. We’re thrilled to be part of this innovative group of entrepreneurs, educators and investors looking for better ways to invest in the future of education.

VCES is a gathering of technologists, innovators and educators who are creating solutions for universal challenges like providing diverse educational services to children worldwide and ensuring adults have access to continuing education opportunities.

Along with nine other startups, OpenSesame will present our approach to solving learning challenges: Creating an ecommerce marketplace aggregating top quality professional training and learning resources in one place. Our goal is to unlock elearning – to make it possible for every learner and every organization to conveniently access learning resources in one place. We believe that making it possible to compare elearning courses in one place will drive innovation in the elearning sector and generate more engaging and effective elearning courses.

VCES is exciting not just because it’s a gathering of thought leaders like Anya Kamanetz (writer & researcher, @anya1anya), Jose Ferreira (founder of Knewton, @knewton_jose) and Fred Wilson (venture capitalist, innovator, @fredwilson) but because it demonstrates the critical mass of smart people investing real money in finding solutions for education challenges. The presence of folks like Erick Schonfeld from TechCrunch, Anthony Ha from VentureBeat and David Ewalt of Forbes Magazine demonstrates that the technology community at large sees opportunities for new, disruptive technologies emerging in the education sector. We’re proud to be here.

We hope to be just one of the pathbreaking startups bringing killer technology solutions for education challenges, and we believe VCES is is full of a whole generation of Salman Khans: Creative problem solvers who are unafraid to change the way we share information and connect learners.  

 

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What Can You Do With $100,000? https://www.opensesame.com/site/blog/what-can-you-do-100000/ https://www.opensesame.com/site/blog/what-can-you-do-100000/#respond Fri, 10 Jun 2011 16:06:29 +0000 /site/?p=2485 The post What Can You Do With $100,000? appeared first on OpenSesame.

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Peter Thiel, College and The Modern Knowledge Worker https://www.opensesame.com/site/blog/peter-thiel-college-and-modern-knowledge-worker/ https://www.opensesame.com/site/blog/peter-thiel-college-and-modern-knowledge-worker/#respond Wed, 08 Jun 2011 23:12:07 +0000 /site/?p=2486 Billionaire investor and venture capitalist Peter Thiel has stirred up a controversy in the tech and education sectors with a very simple argument: the formal education market is a bubble, both overvalued and overpriced. In addition, Thiel is concerned that too often college students end up unemployed yet overwhelmed with student-loan debt. In response, Thiel... Read more »

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Billionaire investor and venture capitalist Peter Thiel has stirred up a controversy in the tech and education sectors with a very simple argument: the formal education market is a bubble, both overvalued and overpriced. In addition, Thiel is concerned that too often college students end up unemployed yet overwhelmed with student-loan debt.

In response, Thiel is funding a new fellowship that provides hundreds of thousands of dollars of seed funding for under-20-year-olds who “stop out” of school to start a new tech business. His mission: encourage young people to think beyond the classroom and into the marketplace.

While Thiel’s fellowship is a good approach for potential tech entrepreneurs, it’s a narrow solution for a broader problem: A college education has become a prerequisite for a job in the modern economy, but a college education is not the best preparation for the a job in the modern economy. A liberal arts education is a generic, one size fits all approach to complex challenges in modern workplaces.

A Different Kind of College Degree

As Harold Jarche argues, the future of the workplace is outsourcing, contracting and specialization for workers who know how to learn, evolve and adapt to demand for new skills.

To respond to this increasingly specialized and flexible future, Thiel should advocate a more flexible and tailored approach to education. Instead of encouraging students to “stop out” of school, Thiel should fund innovative education models that enable students (of all ages!) to build self-serve curricula that combine self-directed learning, workplace experimentation and old-fashioned classroom learning where appropriate.
If a student will learn most effectively on the job with a learn-as-you-go approach, then provide the mentorship, milestones and evaluation necessary to make that specialized on-the-job learning a degree-seeking experience. If a student requires more exposure to basic information about a subject, give them access to videos, elearning courses and wiki-type resources that will enable them to build a strong foundation.

You often hear the truism that college teaches students to think. The college of the future will teach students how to learn. The worker of the future will need to teach herself by accessing communities of practice, distributed learning resources and subject matter experts around the world.

If I advised Peter Thiel, I’d tell him to spend his money funding a new kind of college education, where students earn a degree for proving that they can design a learning experience to meet complex real world challenges.

Image Credit: fireboat895 on Flickr

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Tools for Freelance Instructional Designers https://www.opensesame.com/site/blog/tools-freelance-instructional-designers-0/ https://www.opensesame.com/site/blog/tools-freelance-instructional-designers-0/#respond Fri, 03 Jun 2011 15:51:24 +0000 /site/?p=2487 Six months ago I posted “Tools for Freelance Instructional Designers”, with a compilation of various tools recommended by freelance instructional designers in LinkedIn. With this update, the suggestions are categorized as “open” (free to use) and “commercial” (pay for use). Some limitations of making this kind of list – many applications have a free version,... Read more »

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Six months ago I posted “Tools for Freelance Instructional Designers”, with a compilation of various tools recommended by freelance instructional designers in LinkedIn. With this update, the suggestions are categorized as “open” (free to use) and “commercial” (pay for use).

Some limitations of making this kind of list – many applications have a free version, in addition to a paid, premium version, with additional features, capabilities, etc. For the purposes of this post, if a free version is available (more than just a free trial), the application is listed in the “open” column. All of this is of course subject to change as these products evolve and change hands.

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Talent Development Reporting Principles Part 3: The Three Reports https://www.opensesame.com/site/blog/talent-development-reporting-principles-part-3-three-reports/ https://www.opensesame.com/site/blog/talent-development-reporting-principles-part-3-three-reports/#respond Thu, 02 Jun 2011 15:22:07 +0000 /site/?p=2488 Last week I introduced the three statements recommended as part of the evolving standards for L&D called Talent Development Reporting Principles (TDRP). Those three statements are business outcomes, effectiveness, and efficiency. This week I want to discuss the three recommended reports which are the L&D Summary Report, L&D Program Report, and L&D Operations Report. These... Read more »

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Last week I introduced the three statements recommended as part of the evolving standards for L&D called Talent Development Reporting Principles (TDRP). Those three statements are business outcomes, effectiveness, and efficiency. This week I want to discuss the three recommended reports which are the L&D Summary Report, L&D Program Report, and L&D Operations Report. These are intended for managers and decision makers to use in managing and overseeing the L&D function. Each report is designed to answer the same questions: how are we doing versus plan and how is the year going to end.

Recall that the three statements are intended to organize and standardize all the important L&D measures just as the income statement, balance sheet, and cash flow statement do for accounting measures. The reports are intended to pull key measures from the statements to be used in the management of the L&D function. Consequently, they will be highly customized to reflect the measures that are most important for a particular function. Although the chosen measures will differ by organization, each report should show the same columns or information: last year’s results, this year’s plan, year-to-date (YTD) results, YTD results as a percent of plan, and a forecast for the year. These are the same columns in a statement with the addition of a forecast column. The reports may have additional columns but these are the minimum. These reports should be produced at least quarterly and, in most cases, monthly. They should be 1-2 pages in length and should be interpreted for the audience either in a face-to-face presentation or in writing with a focus on summary conclusions and recommendations.

The Three Reports

The first report is the L&D Summary Report which includes key measures from all three statements. It is designed to be used by business and learning executives (CEO, CLO, etc.) and will contain higher-level, aggregated information about the most important initiatives and measures. Typically, the L&D Summary Report will include key business outcome measures (including the impact of learning), key effectiveness measures (like feedback, learning and application), and key efficiency measures (like number of unique and total participants, number of courses and hours, reach, utilization rates, cycle times, budget and opportunity costs, and cost reduction).
 
The second report is the L&D Program or Initiative Report. The target audience for this report is learning executives who manage programs, people and budget, including the CLO, directors and program managers. The report is designed to manage programs and initiatives on a monthly basis to deliver the planned results. Consequently, it will be more detailed and focused than the L&D Summary Report. Typically, it will include the organization goal, learning’s impact on that goal, number of participants, number of courses, completion dates for development and delivery, and levels 1-3 (including the sample size).
 
The third report is the L&D Operations Report. The target audience is the same as the L&D Program Report: learning executives. The purpose of the report is to manage L&D operations efficiently. This report will contain the most important measures from the efficiency report, focusing on those key efficiency measures which will be actively managed on a monthly basis.
 
Hopefully, these three blogs have piqued your interest in this effort to bring reporting standards to our profession. Read more about TDRP at KnowledgeAdvisors.com where you can link to the full report from the home page and let me know what you think.

David Vance is the former President of Caterpillar University, which he founded in 2001. Until his retirement in January 2007, he was responsible for ensuring that the right education, training, and leadership were provided to achieve corporate goals and efficiently meet the learning needs of Caterpillar and dealer employees. Prior to this position, Dave was Chief Economist and Head of the Business Intelligence Group at Caterpillar Inc. with responsibility for economic outlooks, sales forecasts, market research, competitive analysis, and business information systems.

Dave now consults with organizations on learning and performance issues with a particular focus on designing effective strategies for managing the learning function, including alignment, governance, organization, and measurement. His firm is Manage Learning LLC. Dave is a frequent speaker at learning conferences and association meetings. He also conducts workshops and simulations on managing the learning function.

Image Credit: nanda_uforians on Flickr

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Highlights from ASTD ICE 2011 https://www.opensesame.com/site/blog/highlights-astd-ice-2011/ https://www.opensesame.com/site/blog/highlights-astd-ice-2011/#respond Tue, 31 May 2011 17:02:21 +0000 /site/?p=2489 Last week my colleagues and I traveled to Orlando for the American Society for Training and Development’s annual International Conference and Expo (the cool kids call it ICE). As always, I emerged exhausted from learning, chatting, socializing and making connections with Twitter friends. And, in this case, perhaps also from the 95 degree heat. Building... Read more »

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Last week my colleagues and I traveled to Orlando for the American Society for Training and Development’s annual International Conference and Expo (the cool kids call it ICE). As always, I emerged exhausted from learning, chatting, socializing and making connections with Twitter friends. And, in this case, perhaps also from the 95 degree heat.

Building Communities That Thrive

The theme of the week for me was community building. Social media has been a hot topic for a few years – discussion of everything from how to use it effectively, practical tips, return on investment and the risks – but there’s a new conversation in the social learning sector and it’s about building communities that thrive.

“Community manager” is a job title because it takes patience, hard work and a certain amount of skill to draw out connections between community members. Learning and development professionals are focusing on creating a network of relationships where people feel comfortable sharing their ideas and experiences and relying on their community for discussion, information and learning.

Supporting the development of community around organizations, themes or peer networks is a top emerging skill for learning & development professionals. I had great conversations at ICE around the tools and techniques folks need for effective community management. As Coline Son Lee (@PMTrainer) points out, it’s a multi-front effort. We are still persuading some folks that social media is worth our time, and on the other side of the room, we’re investigating the best uses for social media conversations.

Where is our time best spent? I think the answer is that learning and development professionals are evolving from content creators into content curators. No more will the L&D professional spend their days laboring away with PowerPoint: that will be a task for the subject matter expert as they create quick, flexible learning resources to share universally. The learning professional will occupy themselves with selecting resources to share and creating connections between people who can learn from one another.

The Social Scene and the OpenSesame HoodieFest

I also had busy evenings, attending our own OpenSesame meetup at B.B. King’s Blues Club where I made great face-to-face connections with Shannon Tipton, Dawn Mahoney, Olia Shapel, Kelly Phillips and Amber Aziza. We also had a great time at the NetDimensions reception and the ASTD Tweet-Up (thanks to Jenna Papakalos from Interactyx for organizing!).

At learning and development conferences, one way we build our OpenSesame community is by giving out hundreds of our OpenSesame hoodies (in photo!) to play our “Unlock Learning (and iPads)” conference game, where several lucky participants win iPad 2s and iPad Touches. The hoodies are a great conversation starter and a great way to meet so many interesting people from all over the world. Thanks to everyone for playing, and I hope your hoodies treat you well on any cool summer evenings!

Resources for Moving Forward

In closing, if you didn’t attend ICE, there are some fabulous online resources to access some of the vibrant conversations that took place in the Orange County Convention Center.

  • As always, Dave Kelly has done a fabulous job curating all of the Twitter backchannel resources

  • I enjoyed Cammy Bean’s post about falling in love with Instructional Design all over again in Allison Rossett’s session.

  • Jane Bozarth is launching her “Essentials of Social Media for Learning” online course again in June.

 

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OpenSesame Unveils International Focus and Multi-Language Catalog https://www.opensesame.com/site/blog/opensesame-unveils-international-focus-and-multi-language-catalog/ https://www.opensesame.com/site/blog/opensesame-unveils-international-focus-and-multi-language-catalog/#respond Mon, 23 May 2011 03:54:12 +0000 /site/?p=2490 This week, the OpenSesame crew is attending the American Society for Training & Development’s annual International Conference & Expo. In honor of ICE’s international focus (more than 25% of attendees are here from outside of the U.S.!), we are thrilled to announce that our marketplace is now available in seven languages including English, Chinese, Spanish, French, Russian, German... Read more »

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This week, the OpenSesame crew is attending the American Society for Training & Development’s annual International Conference & Expo. In honor of ICE’s international focus (more than 25% of attendees are here from outside of the U.S.!), we are thrilled to announce that our marketplace is now available in seven languages including English, Chinese, Spanish, French, Russian, German and Italian.

(If you’re here in Orlando, please stop by booth 1106 for a hoodie, a chat and a chance to win an iPad 2!)

Our mission is to build the world’s marketplace for buying and selling elearning content. Making the OpenSesame marketplace available in six more languages is just the first step towards unlocking access to a broad, fresh catalog of elearning courses for businesses and organizations worldwide.

To view the different language options in OpenSesame’s marketplace, use the language menu on the top right section of the screen to select your language of choice.

Unlocking eLearning Across the Globe

In addition to translating the marketplace, OpenSesame is focused on adding multi-language content to the catalog. OpenSesame already features many courses in Chinese and we recently added French, Spanish and Italian language courses from the innovative language teachers at Capturator. We look forward to developing a broad selection of content to meet the growing demand for elearning resources worldwide.

If you are interested in adding your courses (in any language) to the OpenSesame marketplace, please drop me an email or a tweet. We’d love to have you!

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Hoodies, iPads & a Meetup: Getting Excited for ASTD 2011 https://www.opensesame.com/site/blog/hoodies-ipads-meetup-getting-excited-astd-2011/ https://www.opensesame.com/site/blog/hoodies-ipads-meetup-getting-excited-astd-2011/#respond Thu, 19 May 2011 15:48:46 +0000 /site/?p=2491 The OpenSesame crew is packing up for our trip (from rainy Portland, OR) to (sunny) Orlando, Florida next week for the American Society of Training & Development’s annual International Conference & Expo (ICE). ICE is the premier international event in the professional training and development industry, featuring more than 8,000 attendees from organizations all over the... Read more »

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The OpenSesame crew is packing up for our trip (from rainy Portland, OR) to (sunny) Orlando, Florida next week for the American Society of Training & Development’s annual International Conference & Expo (ICE). ICE is the premier international event in the professional training and development industry, featuring more than 8,000 attendees from organizations all over the world.

While I’m a big fan of self-directed and resourceful learning, conferences are great, in-depth learning experiences. I plan to sneak away from the OpenSesame booth and into the sessions to learn about innovative projects and ideas from presenters like Jane Bozarth, Matt Murdoch and Treion Muller. I’m also looking forward to seeing new and old Twitter friends like Shannon Tipton, Jenna Papakalos and Cammy Bean.

Win an iPad!

Best of all, we will be playing the famous OpenSesame Conference Game! Stop by our booth (#1106) on Monday to get an OpenSesame hoodie and key. Wear your hoodie on Tuesday and Wednesday, and we’ll be walking around with our locked case holding an iPad 2 or an iPod Touch. Try your key in the lock – and say OpenSesame! – and if you’re holding the right key you’ll win the Apple goodie within. Either way, you’ll get a sweet OpenSesame hoodie.

Meet Up!

If you’re in Orlando for ICE, please join us Sunday evening for a meetup at B.B. King’s Restaurant and Blues Club, in the Pointe Orlando center near the Convention Center. Starting at 9 pm, we’ll sponsor the snacks and be ready to have a good time. Look for the crowd in the OpenSesame hoodies to get a head start on networking and grab your OpenSesame hoodie!

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Talent Development Reporting Principles Part 2: The Three Statements https://www.opensesame.com/site/blog/talent-development-reporting-principles-part-2-three-statements/ https://www.opensesame.com/site/blog/talent-development-reporting-principles-part-2-three-statements/#respond Wed, 18 May 2011 04:04:31 +0000 /site/?p=2492 Last week I introduced the evolving reporting standards for L&D called Talent Development Reporting Principles (TDRP). This week I want to discuss the three recommended statements in more detail. Next week, we will look at the three recommended reports. The three statements are intended to organize and standardize all the important L&D measures just as... Read more »

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Last week I introduced the evolving reporting standards for L&D called Talent Development Reporting Principles (TDRP). This week I want to discuss the three recommended statements in more detail. Next week, we will look at the three recommended reports.

The three statements are intended to organize and standardize all the important L&D measures just as the income statement, balance sheet, and cash flow statement do for accounting measures. The statements provide information about the basic measures needed to manage the learning function. Each statement will have the same columns: last year’s results, this year’s plan, year-to-date (YTD) results, and YTD results as a percent of plan. The statements may have additional columns but these are the minimum. These statements should be produced at least quarterly and, in most cases, monthly.

Business Outcomes

The first statement is the Business Outcomes Statement which brings together the key goals or desired outcomes (results) of the organization and the impact L&D is expected to have on achieving those goals. The report should include the primary goals of the organization for the year (e.g. a 10% increase in sales), any other goals which will be supported by learning, and the expected impact or importance of learning on achieving those goals. In addition to sales, goals might include market share, cost, quality, innovation, productivity, customer satisfaction, employee engagement, retention, and many others. The goals should be shown in descending order of priority. The impact or importance of learning on achieving the goal may be a Kirkpatrick/Phillips level 3, 4, or 5 quantitative measure (a number), or it may be expressed qualitatively (like high, medium, low). It should represent primarily the view of the stakeholder (e.g. the VP of Sales believes the proposed learning program, properly conceived, designed, implemented, and reinforced, should contribute 30% of the 10% increase in sales [or 3% higher sales]).

Effectiveness

The second statement is the Effectiveness Statement which contains more familiar measures and focuses on how well or how effectively the business outcomes are achieved through learning. Recommended measures include levels 1-5. All organizations should be able to report level 1 (satisfaction) and 2 (learning) measures. Level 3 (application) is strongly recommended for all important programs aligned to organizational goals. Levels 4 (impact) and 5 (net dollar benefits or ROI) are recommended for key programs.

Efficiency

The third statement is the Efficiency Statement which brings together all the activity measures and cost elements necessary to judge how efficiently the outcomes were achieved. Efficiency measures include Level 0 or volume (number of participants, courses, hours, etc.), utilization rates (courses, instructors, facilities, etc.), budget and opportunity costs, program and vendor management, cycle times, reach, and other key indicators.

Read more about TDRP at www.KnowledgeAdvisors.com where you can read to the full report.


David Vance is the former President of Caterpillar University, which he founded in 2001. Until his retirement in January 2007, he was responsible for ensuring that the right education, training, and leadership were provided to achieve corporate goals and efficiently meet the learning needs of Caterpillar and dealer employees. Prior to this position, Dave was Chief Economist and Head of the Business Intelligence Group at Caterpillar Inc. with responsibility for economic outlooks, sales forecasts, market research, competitive analysis, and business information systems.

Dave now consults with organizations on learning and performance issues with a particular focus on designing effective strategies for managing the learning function, including alignment, governance, organization, and measurement. His firm is Manage Learning LLC. Dave is a frequent speaker at learning conferences and association meetings. He also conducts workshops and simulations on managing the learning function.

Image Credit: Ben (Falcifer) on Flickr

 

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Empowering All the Voices: Another Reason to Love Social Media https://www.opensesame.com/site/blog/empowering-all-voices-another-reason-love-social-media/ https://www.opensesame.com/site/blog/empowering-all-voices-another-reason-love-social-media/#respond Mon, 16 May 2011 15:31:34 +0000 /site/?p=2493 For the past few months, we’ve been organizing a monthly elearning meetup in Portland, OR – OpenSesame’s home town. We meet up at the Green Dragon, a local pub, and enjoy happy hour appetizers and everyone’s craft microbrews of choice. From college professors and software designers to technical writers and Second Life architects, we’ve had... Read more »

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For the past few months, we’ve been organizing a monthly elearning meetup in Portland, OR – OpenSesame’s home town. We meet up at the Green Dragon, a local pub, and enjoy happy hour appetizers and everyone’s craft microbrews of choice. From college professors and software designers to technical writers and Second Life architects, we’ve had a diverse and fascinating crowd over the last several months.

Last week, we sank into a juicy discussion of the differences between our online and offline personas. My fellow meetup-ers correctly diagnosed that I am an extroverted person in “real life” (what does that really mean anymore?) and equally extroverted in online conversations. That’s not particularly surprising.

What’s more interesting is the power of social media to convert those who are shy or introverted in “real life” into strong, vocal community builders. As you build social learning environments in your organization, you have probably found that your community is more than just the sum of its loudest voices: Those “extraverted” types are joined by their less vocal colleagues when the interface is Tweetdeck rather than the meeting room.

Reason #1,345 to Encourage Your Organization to Go Social

You’ll hear from the normally reserved as they find their voice in ways that are comfortable for them. A recent Washington Post article described research that reveals “that shy people are spending more time on Facebook than more socially confident people do, and that the shy report higher satisfaction with the service than do others.” In addition to providing a venue for diverse discussion, social networks enable reserved people to create new relationships that they can pursue offline.

This research is fascinating because it reveals how social networks do more than just replicate offline dynamics in a new environment: As media for conversation evolve, our modes of expression evolve alongside.

The New York Times is also covering the emerging theme of empowering diverse conversations through social networks with an article on classroom backchannels. One college professor described the value he had realized through Purdue’s classroom backchannel app, Hot Seat: “Before Hot Seat, I could never get people to speak up,” Professor Chakravarty said. “Everybody’s intimidated…“It’s clear to me, that absent this kind of social media interaction, there are things students think about that normally they’d never say.”

As this professor has discovered, social media conversations can enhance “real-world” communication by encouraging diverse voices, making connections between students and connecting the students more deeply with the material they are studying. These social media conversations are equally powerful in an adult learning context, where workplace and conference backchannels entice the normally reserved and quiet to participate in a different kind of conversation: One where they have more control over their participation and do not feel restricted by social  anxiety.

This is just one more great reason to support paths for social learning in your organization. You’ll help folks find a voice to ask questions and share ideas who might not always speak up in a classroom or group environment. In short, social media and online communities are not just the best way to access experts and constantly-updated streams of curated information: They are great platforms for unleashing all the voices in your organization.

Image Credit: Minette Layne on Flickr

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Talent Development Reporting Principles: The Evolving Standard for L&D https://www.opensesame.com/site/blog/talent-development-reporting-principles-evolving-standard-ld/ https://www.opensesame.com/site/blog/talent-development-reporting-principles-evolving-standard-ld/#respond Wed, 11 May 2011 05:35:31 +0000 /site/?p=2494 There is an effort underway by many leading L&D practitioners and thought leaders to bring reporting standards to our field. We firmly believe that learning and development should have its own set of reporting principles and standard, consistently-defined measures, just like accounting. These standards would provide much needed guidance in defining the right measures to... Read more »

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There is an effort underway by many leading L&D practitioners and thought leaders to bring reporting standards to our field. We firmly believe that learning and development should have its own set of reporting principles and standard, consistently-defined measures, just like accounting.

These standards would provide much needed guidance in defining the right measures to use and in constructing meaningful management reports. Once in place and consistently applied, the standards would also significantly increase the ease and value of benchmarking with other organizations. Our inspiration is the set of Generally Accepted Accounting Principles (GAAP), which have provided standard definitions and statements (like the income statement and balance sheet) for accountants for decades.

Kent Barnett, CEO and founder of Knowledge Advisors, and Tamar Elkeles, VP for QUALCOMM’s Corporate Learning Center, launched this effort last fall. They established an executive council composed of leading practitioners and recruited me to help with the effort. Kent and Tamar also established an advisory group of thought leaders in the field including Jack Fitz-enz, Rob Brinkerhoff, Jack Phillips, Josh Bersin, Frank Anderson, and Laurie Bassi.

We envision three phases to the work. Phase 1 focuses on reporting for L&D in the private sector and was just completed with the endorsement of the executive council and the advisory board. Phase 2 expands the scope to the federal government sector and will refine the principles and reports from Phase 1. We hope to complete Phase 2 this year. Phase 3 will extend the work to all of talent development including recruiting, workforce development, etc.

Our Phase 1 recommendations include the following:

  1. Adopt a set of eight guiding principles
  2. Adopt standard measures and definitions
  3. Adopt three foundational statements
  4. Adopt three executive reports

The three foundational statements will be our industry’s equivalent of the income statement, balance sheet, and cash flow statement. The recommended three for L&D are the business outcomes statement, the effectiveness statement, and the efficiency statement. There is a standard format for each (just like with the three accounting statements), but the elements or measures for each will differ depending on the particular industry and circumstances. Any measures, however, will be defined consistently so that each measure is defined or calculated the same by each company which will not only provide much needed guidance but will allow for better benchmarking across companies.

The three executive reports are highly customizable and are intended to be used to manage the learning function to deliver the planned results. One is to be used with the CEO and other senior leaders. The other two are intended to be used by the CLO or VP for Training to manage programs and overall efficiency.

Read more about the Talent Development Reporting Principles (TDRP) at KnowledgeAdvisors.com where you can link to the reports from the home page.


David Vance is the former President of Caterpillar University, which he founded in 2001. Until his retirement in January 2007, he was responsible for ensuring that the right education, training, and leadership were provided to achieve corporate goals and efficiently meet the learning needs of Caterpillar and dealer employees. Prior to this position, Dave was Chief Economist and Head of the Business Intelligence Group at Caterpillar Inc. with responsibility for economic outlooks, sales forecasts, market research, competitive analysis, and business information systems.

Dave now consults with organizations on learning and performance issues with a particular focus on designing effective strategies for managing the learning function, including alignment, governance, organization, and measurement. His firm is Manage Learning LLC. Dave is a frequent speaker at learning conferences and association meetings. He also conducts workshops and simulations on managing the learning function.

Image Credit: Chandra Marsono on Flickr

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To Incentivize or Not: Challenges in Implementation of Enterprise Social Networks https://www.opensesame.com/site/blog/incentivize-or-not-challenges-implementation-enterprise-social-networks/ https://www.opensesame.com/site/blog/incentivize-or-not-challenges-implementation-enterprise-social-networks/#respond Tue, 10 May 2011 17:28:54 +0000 /site/?p=2495 Yesterday, Dan Pontefract published a thought-provoking post on the pros and cons of offering incentives to employees for participation in professional social networks like Yammer or SocialCast. (For some background reading on the useful applications of social networks in the work sphere, read our posts on What Is Social Learning? and Test Driving Yammer.) Dan’s... Read more »

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Yesterday, Dan Pontefract published a thought-provoking post on the pros and cons of offering incentives to employees for participation in professional social networks like Yammer or SocialCast.

(For some background reading on the useful applications of social networks in the work sphere, read our posts on What Is Social Learning? and Test Driving Yammer.)

Dan’s post got me thinking: Is the challenge to adoption of enterprise social networks that folks don’t want to participate, don’t know how to participate or don’t prioritize participating? Of course, as in any complex situation, the answer is all of the above.

Time is on Your Side

In my experience, however, the biggest obstacle to adoption is time. At OpenSesame, we use Yammer for internal sharing, but our busy schedules make it hard to spend time on the thoughtful reflection and discussion that makes Yammer valuable. In other words, my colleagues and I are adequately incentivized by the discussion but unable to devote time to it.

They say that the true definition of insanity is doing the same thing over and over again while expecting different results. It’s incredibly difficult to realize when you’re missing opportunities to improve (and avoid insanity) if you don’t have time to focus on evaluating what you’re doing and what you’re doing right.

The most meaningful incentive in this insanely fast-paced and dynamic work climate would be time. Time to reflect, discuss and share.

In my last job, when we were welcoming new employees, we set aside 10-20 minutes at the end of every day during the training period for the newbies to write in their journals. At the end of three months, new employees gave presentations highlighting their learning process.

This was an extremely meaningful exercise for both the new employees and also for their mentors to understand the most memorable and meaningful components of the training experience. It helped us reform our training process to focus on truly essential topics.

Making Time

So if you’re taking the lead on building a social learning environment in your organization, I recommend that you don’t do it without adequate time. As you work with your colleagues to build an environment that meets their needs and expectations, become an advocate for their opportunities to learn by giving them the gift of reflection time.

As a result, not only will you see growing engagement in your social netowrk, I predict that your organization’s employees will also feel more engaged in the work itself. Showing your colleagues that you value their opportunities to think, reflect, and learn will demonstrate that you are serious about fostering their professional growth.

Whether it’s ten minutes a day or ten minutes a week, make time for your employees to share and learn from each other.

 

Image Credit: Mullenkedheim on Flickr

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Top Five Free Web Tools I Use – My Toolbox https://www.opensesame.com/site/blog/top-five-free-web-tools-i-use-my-toolbox/ https://www.opensesame.com/site/blog/top-five-free-web-tools-i-use-my-toolbox/#respond Fri, 06 May 2011 15:24:41 +0000 /site/?p=2496 A few weeks ago I shared my top apps for productivity, collaboration and learning on the job (and I think there was something about a burrito). This week’s Friday top five is free web tools. Some you might already know, some you might not. Either way, they’re awesome, and rendering many other, more expensive tools... Read more »

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A few weeks ago I shared my top apps for productivity, collaboration and learning on the job (and I think there was something about a burrito). This week’s Friday top five is free web tools. Some you might already know, some you might not. Either way, they’re awesome, and rendering many other, more expensive tools obsolete.

  1. Screenr – Need to film a quick how-to for a colleague? Interested in sharing your best PowerPoint tips or getting a look at a difficulty one of your colleagues is experiencing? Use this free, web-based screen and audio capture tool to record a quick screencast and share it with the world.
  2. Google Docs – Never lose your progress on a writing project to a blue screen of death and never panic because you forgot your thumb drive. Google’s not just for email and calendars – use Google Docs to build and store your documents, spreadsheets, presentations, drawings, surveys and forms, and you’ll always have access to your data and projects.
  3. Picnik – When I am not using my own laptop and thus don’t have access to PhotoShop, I rely on this web-based photo editing tool to crop, resize, touch-up and edit photos for use in presentations or blog posts. This fremium tool also offers paid upgrades for producing more sophisticated images and graphics.
  4. Chrome – This browser is fast and offers a lot of efficient extensions and tools, like Google Talk and Google Dictionary. These extensions help you get information about or share content without leaving the page you are on. Sync your bookmarks across all your computers (home and office, perhaps?), use the Google Reader extension to organize your RSS reader and Google things with a simple right-click. (Pro-Tip: Add the Evernote extension for clipping the entire contents of webpages to your notebooks.)
  5. Evernote – Always forgetting where you saw that cool blog post or recipe? Can’t remember what your to-do list is for today? Working on 10 different projects and need to keep your notes and progress organized? Use this multi-platform notekeeping, website-clipping, photo-storing application to get your life more organized. Then, stop worrying about remembering your to-do list and start actually doing things. (If you check out nothing else on this list, make sure you try Evernote. It has changed my life.)

This isn’t even counting my whole arsenal of social media tools. I’ll cover those next week!

Image Credit: prettydreamer.workshop on Flickr

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Why Learning Matters https://www.opensesame.com/site/blog/why-learning-matters/ https://www.opensesame.com/site/blog/why-learning-matters/#respond Thu, 05 May 2011 17:14:43 +0000 /site/?p=2497 Regular readers of this blog will know I’m a Quora devotee. Yesterday, however, my mind was blown in a new way when I read this question: What are the benefits of having an internal training program? Maybe the questioner is just looking for some talking points for conversations with management about expanding internal training, but... Read more »

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Regular readers of this blog will know I’m a Quora devotee. Yesterday, however, my mind was blown in a new way when I read this question: What are the benefits of having an internal training program?

Maybe the questioner is just looking for some talking points for conversations with management about expanding internal training, but any organization that isn’t investing in training of some kind is missing an opportunity to build a competitive edge.

Here’s Why Learning Matters

In short, learning matters because in this era of exponential change and explosive information growth, if you aren’t learning, you’re failing. But beyond that general truth, there are numerous benefits from having a training and learning program for your business’ bottom line. Here are the top level items:

  • Increase productivity. Ongoing learning and training will ensure your team is up-to-date with the latest technologies and practices in your sector.
  • Create a safe environment. While not glamorous, safety matters, and ensuring that employees practice safe workplace behavior enables you to reduce risk and related insurance costs.
  • Hire the person with the right attitude and best fit with your team. Specific skills (like programming languages, for example, or proprietary processes) can be learned on the job; it’s harder to teach a strong work ethic or good attitude.
  • Boost employee engagement, and in turn effectiveness. Investing in learning opportunities improves employee engagement, and in turn, engaged employees are more productive.  
  • Innovation. Develop new skills and abilities on an ongoing basis means your organization will be positioned to innovate and create new practices, products and services.
  • Show them you care. Investing in employee development is connected to increased job satisfaction and thus increased employee retention rates.

Are We Talking About Training or Learning?

But the real stickler about this question for me was the use of “training”. I’m on a personal mission to replace “training” with “learning”. Language matters, and changing the language you use about training is the first step to changing your company’s culture to one that values collaboration and both formal and informal learning.

When you talk about “training”, it suggests a session in a room with an instructor or facilitator lecturing about new skills. Training sounds like something you do to an employee. The majority of development of new skills occurs informally, through collaborative problem-solving and through the learner accessing resources (including elearning content) independently.

Create a culture that values learning and you’ll access all the benefits of an “internal training program” listed above.

Image Credit: Rob Rover on Flickr

 

 

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Engagement Matters: Five Tips on Building Employee Engagement https://www.opensesame.com/site/blog/engagement-matters-five-tips-building-employee-engagement/ https://www.opensesame.com/site/blog/engagement-matters-five-tips-building-employee-engagement/#respond Tue, 03 May 2011 16:34:53 +0000 /site/?p=2498 In a post last week, we studied the experience of Holly Spoth-Torres, an Alaskan Park Superintendent, as she transformed her workforce into a nimble, collaborative, problem-solving team. Now it’s time to apply her lessons learned to workforces in general. Why does engagement matter? The bottom line is that engaged employees are not only good for... Read more »

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In a post last week, we studied the experience of Holly Spoth-Torres, an Alaskan Park Superintendent, as she transformed her workforce into a nimble, collaborative, problem-solving team. Now it’s time to apply her lessons learned to workforces in general.

Why does engagement matter?

The bottom line is that engaged employees are not only good for workplace morale: they’re good for your business’s bottom line. By creating a culture and workplace of engagement, collaboration and flexibility, you’re attacking not only the “soft” issues of your employees’ attitudes and feelings about their work but the “concrete” issues of productivity, customer service and ultimately, profit.

Holly transformed a team from just a functional group of coworkers to a community of practice who continually refined their work. “I believe making a sincere and fundamental effort to engage your employees in setting the agenda and strategy for their work has a higher impact on productivity than any other strategy,” Holly said.

How to Put the Anchorage Experience to Work in Your Office

  1. Diagnose the problem you’re trying to solve. Ask for input. Make sure you’re actually listening to and considering the input and advice from the stakeholders.

  2. Set clear and reasonable objectives, and specific milestones for change.

  3. Create a structured approach, but give your employees the freedom to solve problems their way within your structure.

  4. Tweak, collaborate, revise. Foster the creation of a community of practice as your employees attack the new goals. Encourage them to talk through obstacles with their peers.

  5. Reward & recognize. Evaluate your employees and work with them on a one-on-one basis to support the evolution of new practices and desired outcomes. Reward people with more responsibility when possible, and create structured expectations.

What’s Next: Securing the Knowledge Base

“My biggest regret is that we’ve neglected the process of recording and documenting our decision making and discoveries,” Holly said. “The next step will be creating lasting resources to record and share the practices we have developed.”

And that’s how I heard this whole story. Knowing that OpenSesame is working on creating a marketplace full of dynamic learning resources, Holly came to me for suggestions on how she could easily create some elearning courses to improve the training process for new employees and reinforce her organization’s progress over the last few years.

I’ve suggested that she start by creating video interviews with subject matter experts in her own organization, and build a wiki to share these videos and other materials. Perhaps she can find some bloggers in her team who would like to document the evolution of their work. Other ideas we have talked about include encouraging employees to access videos while on the move through their mobile devices and supporting employees’ efforts to develop their own personal learning networks by connecting with their peers in other organizations through social media. Any other suggestions?

You Don’t Have to Spend a Lot of Money

In conclusion, you don’t have to spend a lot of money, buy a lot of new equipment or start over with new employees to create an engaged workforce. I share this case study because Holly’s success is inspiring. She found new ways to do more with less, and reinvented her team during this age of slashed budgets and pressure on government employees with free tools and a patient, creative approach.

Now that Holly has built a strong foundation and a strong team, she’s able to spend more of her time developing reusable resources (soon to include elearning courses) and solving bigger problems, like reorganizing the org chart to match the jobs that her employees are actually doing. In turn, Holly’s continued commitment to her team and their success has earned continued engagement. I’m inspired by her success, and I hope you will be too.

You can reach Holly on Twitter at @AncGreenParks.

Image of the Chugach Range from Goose Lake Park courtesy of Anchorage Convention & Visitors’ Bureau on Flickr

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Order Taker, Fortune Teller or Salesperson? https://www.opensesame.com/site/blog/order-taker-fortune-teller-or-salesperson/ https://www.opensesame.com/site/blog/order-taker-fortune-teller-or-salesperson/#respond Fri, 29 Apr 2011 15:52:43 +0000 /site/?p=2499 Recently the question was broached: “What I would ask a department head regarding their learning needs if I had the opportunity to be alone with them?” I have many such opportunities, from department heads to the C-Table, and some have turned out better than others. My experiences have taught me that the L&D person fits... Read more »

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Recently the question was broached: “What I would ask a department head regarding their learning needs if I had the opportunity to be alone with them?” I have many such opportunities, from department heads to the C-Table, and some have turned out better than others. My experiences have taught me that the L&D person fits consistently into one of following three potential scenarios.
 
The Order Taker
 
It wasn’t that long ago when a meeting with the Training department meant a department was in dire need of “emergency” training. Usually this important (cue red, flashing lights and loud ringing bells) training was to patch or repair an operational issue gone amok and the department head – at the end of their rope – determined that training was the only solution, the last resort.
 
The Training Manager, always responding as a “team player”, dutifully took the order – maybe knowing, maybe not – that the end result will not be to their liking; yet as a ‘support person’ our role was not to challenge, but to provide. Would they like coffee and donuts with that?
 
The Fortune Teller
 
Fast forward a few years, a meeting with the Training department meant a department head still looking for answers. They wanted help, but didn’t know what questions to ask. So they listened and trusted – at first. Training departments everywhere went to the “Leap of Faith” school of development. We looked into our crystal balls and said, “Trust us, we see your future and it looks bright and successful.”
 
Disciples of Obi Wan Kenobi waved their hand in front of department heads across the country and said “Don’t worry, we understand your problems and we will provide a solution as we see best – trust us! All over this land, Department Heads hid in the shadows trying to avoid the training department. Worse yet, they didn’t acknowledge training as a valuable resource, so we weren’t invited to the planning sessions at the Star Base.
 
The Salesperson
 
Enter the 21st century – a meeting with a department head now requires Learning and Development to engage in a heart to heart conversation about the business. What are the goals? What is the strategy? How does your business operate now as you’re trying to achieve those goals? How should it be operating? As consultative salespeople, we want the purchaser (the department head) to get excited about the value of what they are buying, to fully understand the need for the purchase, and realize the solution they are striving for is within their reach.
 
As the buyer, are they willing to be active owners? Consultative salespeople want to be partners because they know partnering brings improved results. In return, the purchaser will have high expectations of the solution; they will look for performance that matches and lives up the conversation that sold them on the solution in the first place. And that’s okay L&D’ers because you created alignment and you are now armed with the correct knowledge to make their program successful.
 
Take a Look at Yourself
 
Take a hard look at yourself – Who are you? What are your goals? What is your strategy? Are you an order taker, a fortune teller, or salesperson? You may convince yourself that it’s okay to be an order-taker or a fortune teller…some of the time. But I ask you, is it?

 Shannon Tipton, PHR, manages the Learning and Development department of Ambius, a global company specializing in Enhancing the Workplace.  She has been an L&D professional for over 15 years with experiences ranging from the hospitality to restaurant industries. While her specialty is helping organizations start their own learning cultures, she is also passionate about the use of blended learning techniques not to just lower the cost of the learning experience, but to improve and enhance it – Building a Community of Practice for the learner. Shannon currently resides in Antioch IL with her family and has her BA in Organizational Development. You can find Shannon on Twitter as @stipton.

Image Credits: Brian Wallace, meeni2010 & quinn.anya on Flickr

 

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Creating an Engaged Workforce: A Case Study from Alaska https://www.opensesame.com/site/blog/creating-engaged-workforce-case-study-alaska/ https://www.opensesame.com/site/blog/creating-engaged-workforce-case-study-alaska/#respond Wed, 27 Apr 2011 15:52:48 +0000 /site/?p=2500 The cost of disengaged employees is not simply an unpleasant workplace: it’s lost productivity, wasted money and inefficient teams. What is a “disengaged employee”? One who has no feeling of personal connection or pride in their work. This disengagement is contagious; research demonstrates that employees managed by disengaged managers are more likely to be disengaged... Read more »

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The cost of disengaged employees is not simply an unpleasant workplace: it’s lost productivity, wasted money and inefficient teams. What is a “disengaged employee”? One who has no feeling of personal connection or pride in their work. This disengagement is contagious; research demonstrates that employees managed by disengaged managers are more likely to be disengaged themselves.

So how do you foster an engaged workforce? This infographic from SocialCast has some great strategies for boosting employee engagement. But I think the real key is empowering employees to accomplish meaningful goals in their own way.My best friend, Holly Spoth-Torres, is the Superintendent of Parks in Anchorage, Alaska. She is responsible for overseeing the maintenance and stewardship of more than 11,000 acres of parkland, including natural forest areas, developed parks and special use facilities. She supervises more than 150 permanent and seasonal park caretakers, planners and gardeners, who, three years ago, were disaffected, disconnected from the organization’s mission and inefficiently deployed.

In the two years since becoming Superintendent, Holly has transformed her team through a combination of management, learning and professional development strategies. Here we’ll take a look at what strategies worked for her, and in Part 2 we’ll talk about how you can put them to work in your organization.

Diagnosing the Problem

When she shouldered her duties as Park Superintendent, Holly found that the park operations teams in particular were disengaged and resistant to change. She also discovered inefficient distribution of resources, grievances filed with Employee Relations, a high number of incidents and accidents and that generally, people did as little work as possible because they were not held accountable for their results.  Conditions in the parks were poor, and the community was dissatisfied.

This resulted in high costs for accomplishing the bare minimum of well-maintained parks and recreation facilities. Holly spent her first four months on the job talking with the various stakeholders and getting their ideas about strategies for change. Some people displayed a willingness to engage in brainstorming for the future, and some did not, but either way, she got to know the large, extended workforce.

So What’s a Park Super To Do? Strategies for Engagement

In collaboration with the Department Director and municipal leadership, Holly created a complex and layered approach to redesigning her division.

Increase Accountability Through Increased Structure

Before Holly’s time, park operations was organized on a functional basis. A “mowing” team drove all over the city mowing lawns. A “trash” team drove all over the city picking up trash and emptying trash cans. Holly created park operations “zones” and assigned multi-function teams to each zone. She also developed a simple and clear set of park maintenance standards with specific expectations for the condition of each park.

Now that one cross-functional team was responsible for each specific park, both citizens and park management could address specific problems with specific park teams. On a greater level, each team is transparently accountable for conditions in each park.

While Holly increased the overall structure for the park operations team, she allowed the teams the freedom to solve problems within that structure. She didn’t specify the way they scheduled their days or the way got work done. She created collaborative teams and then held the teams accountable for the results in each park zone.

Continually Evaluate, Tweak and Improve

“I learned one lesson very quickly,” Holly said. “Managers cannot be over-insistent on being right. I had to be willing to revisit decisions often and be very flexible.”

As her team and new structure encountered problems, Holly welcomed collaboration at every level. She led regular weekly all-team scrums for quick brainstorming, discussion, testing and deployment of new resources. She inspected parks often and spent time with her employees, understanding the bureaucratic, administrative and sometimes physical obstacles that stood in the way of improved performance.

This is learning at its best: collaborative, informal, experimental. Holly empowered her teams by giving them a specific objective, making it possible for them to solve problems their own way and being willing to test new work processes continually. And it worked.

“My involvement and engagement with my staff was rewarded at every step with improved engagement and involvement from them,” Holly said.

Reward Performance and Empower Performers

A year after Holly put her new structure in place, she evaluated her team members (including herself) and gave very public recognition to high performers. She also restructured the teams to give high performers more freedom and responsibility. A few people left their jobs after realizing the work environment required more from them than they wished to give.

“Recognition and empowerment were key to creating more engaged employees,” Holly said. “We created awards, new job functions and a few new positions to be able to meaningfully reward successful employees. It has made a huge difference in year two, as people understand that their performance has specific outcomes for them personally.”

Results from an Engaged Workforce

The results in Anchorage parks have been incredible. Basic metrics reveal fuel savings and reduced accidents and equipment damage from less time on the road. Overall, the park maintenance team is accomplishing more with less. Despite some layoffs and vacant positions, the park operations team is accomplishing the same level of park services, more efficiently. The community has noticed improved conditions in the parks, and has expressed their approval through letters to the editor of the local paper and to the mayor’s office.

“Best of all, employees are happier and more nimble at implementing further change,” Holly reports. “We’re making more significant changes this year, and employees are embracing new deployment strategies and meeting on their own to suggest new ideas.”

In Part 2 of this case study, we’ll think about how to apply the lessons from Holly’s success to create engaged workplaces in general.

Image of Anchorage’s Earthquake Park from djwudi on Flickr

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Tips for Effective Presentations https://www.opensesame.com/site/blog/tips-effective-presentations/ https://www.opensesame.com/site/blog/tips-effective-presentations/#respond Tue, 26 Apr 2011 17:01:51 +0000 /site/?p=2501 My coworkers and I have been giving a lot of presentations lately, for a variety of reasons: explaining OpenSesame to buyers and sellers, sharing tips and information about the keys to successful elearning development and promoting OpenSesame. We’ve developed some rules of thumb for captivating presentation audiences and focusing on the key information. If you... Read more »

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My coworkers and I have been giving a lot of presentations lately, for a variety of reasons: explaining OpenSesame to buyers and sellers, sharing tips and information about the keys to successful elearning development and promoting OpenSesame. We’ve developed some rules of thumb for captivating presentation audiences and focusing on the key information.

If you cover the main points of your presentation effectively, you will leave your audience energetic for discussion and questions.

Here’s our checklist for making sure our presentations are effective:

  • No handouts. Save trees and do your best to make sure people are listening to you by skipping the handouts.
  • What’s your hashtag? While probably not useful for an internal, small group presentation, if you are giving a presentation to a conference crowd, provide a Twitter hashtag to facilitate discussion during your presentation and also continued discussion after your talk is over. Use the tweets to guide discussion.
  • Provide interactive opportunities. Take polls, ask questions and give your audience an opportunity to influence the focus of your discussion.
  • Move quickly. Don’t dwell on any one point. If there’s something your audience wants to revisit, they can bring it up in the discussion and question session.
  • Ten words or less. Make sure your slides have no more than one sentence’s worth of words. Words on your slide should be used to suggest, demonstrate or emphasize your point, not to reiterate the words coming out of your mouth.
  • Use your Flash skills for good, not evil! If you are using animations, use them to reinforce or demonstrate a point you are making, not merely to add transitions between slides.
  • Provide a venue for continued conversation. Whether it’s ongoing discussion around your hashtag, a plan for reconvening the group or making yourself available to answer specific questions, make sure that there’s some opportunity for your listeners to engage with your content in future.
  • Use images. Beautiful, well-chosen images add tremendous value to your presentation by illustrating your point and providing a memorable image for your listeners to connect to. Find Creative Commons-licensed photos on Flickr or Google Image Search.
  • Branch out. In addition to the classic presentation tools like PowerPoint and Keynote, try using Prezi to illustrate complicated concepts, or include video clips in your presentations for a fun change of pace and an opportunity to introduce a new idea in a new way.
  • Listen to Guy Kawasaki. This marketing and communications guru has great ideas about communicating enchantingly.

The key with any presentation is to focus on connecting with your audience. Make eye contact, speak clearly and read the crowd’s body language. If they’re getting fidgety, move on to your next point or ask them a question.

So what did I overlook? What are your key tips for giving an effective presentation?

Image Credit: HikingArtist on Flickr

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We Need Learning and We Need It Now! https://www.opensesame.com/site/blog/we-need-learning-and-we-need-it-now/ https://www.opensesame.com/site/blog/we-need-learning-and-we-need-it-now/#respond Fri, 22 Apr 2011 17:15:00 +0000 /site/?p=2502 On this month’s Learning Circuit Big Question, Tony Karrer asks the learning & development community how they respond to the “I want it now!” demand from stakeholders. Karrer summarizes the dilemma: “The other day I walked into an executive’s office and they had a site up about “Rapid Instructional Design.” I spent quite a bit... Read more »

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On this month’s Learning Circuit Big Question, Tony Karrer asks the learning & development community how they respond to the “I want it now!” demand from stakeholders. Karrer summarizes the dilemma:

“The other day I walked into an executive’s office and they had a site up about “Rapid Instructional Design.” I spent quite a bit of time in discussion with this executive. It is a real tough balance of providing instructionally sound courses/events and providing it is an time frame acceptable by stakeholders.”

Jay Cross immediately responded that this must be an April Fool’s prank! After all, diagnosing a learning need takes time, and creating the architecture and content to facilitate that learning takes even more time.

But sometimes you do need it now. And saying “No, it’s just not possible” to a CEO is not the kind of attitude that gets you branded as an indispensable member of the management team.

The world moves at a fast pace, and sometimes your organization will not have the luxury of waiting for well-designed and well-executed courses. Sometimes good enough will just have to be good enough.

So if they really do need it now, what – as learning leaders – can we do about it?

How to Make It Happen Now

For those times when there just isn’t time for an in-depth assessment and design process, I propose three really rapid elearning development approaches:

  1. Video. Perhaps you can find an existing YouTube video that covers the topic you are covering. If not, whip out your iPhone or camera and set up an interview with the subject matter expert. Use iMovie or another free editing app to create a short, simple video explaining the need. All of the screencasts made with Screenr (check out Kevin Thorn’s for an example) are great examples of quick, off-the-cuff, engaging elearning.
     
  2. Shop off-the-shelf. Check the OpenSesame catalog for courses on your topic of interest. From the Khan Academy’s math courses to safety training from Convergence to sales skills from ej4, we’ve got a broad variety of interesting courses that may fill your need.
     
  3. Social network. If you have experts in your organization, consider leveraging their knowledge through social networks to create a discussion that will increase skill levels throughout your organization. Since 70-80% of our learning is informal and unstructured, make it your business to accelerate this process by becoming your organization’s chief networker.

For complex needs, none of these solutions is perfect. But at the least, they could make good temporary solutions while planning your next steps or creating a more detailed knowledge base or course.

The key here is communication. Be clear about the trade-offs between high quality projects and time spent. Give decision makers a menu of options, and make your recommendation. Remember that the CEO isn’t an instructional designer, and never will be. She or he has to hear the conversation in terms she or he understands in order to make informed decisions.

So next time Veruca Salt says she wants her candy now, you’ll be prepared with a few options. Just don’t give in to the temptation to toss your boss in with the bad eggs.

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You’re Being Hacked https://www.opensesame.com/site/blog/youre-being-hacked/ https://www.opensesame.com/site/blog/youre-being-hacked/#respond Thu, 21 Apr 2011 17:10:54 +0000 /site/?p=2503 Here is what’s not up for debate:   Whether or not your training and development programs are being hacked by your workforce. (They are.) That, from a user/learner’s perspective, your rules, tools and T&D programs suck. (They do.) That you are no Easy Button. (Duh. When was the last time anybody compared your efforts to... Read more »

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Here is what’s not up for debate:

 

  • Whether or not your training and development programs are being hacked by your workforce. (They are.)
  • That, from a user/learner’s perspective, your rules, tools and T&D programs suck. (They do.)
  • That you are no Easy Button. (Duh. When was the last time anybody compared your efforts to their iPhone apps or to Google?)

Welcome to the New Normal: Hacking One’s Work
Between one-third to two-thirds of your teammates are currently working smarter by working around your corporate-built systems.

There. An underground truth is finally out. Even during the toughest of economic times, your teammates are hacking benevolently: they’re working around stupid rules that make them work harder, not smarter.

One example from one of your own…
Raveena, a corporate trainer who confides to her trainees that because of budget constraints, much of what she provides “sucks.” So she sends them to free online sources outside of the company. After testing them on what they learned, she validates their certificates in required courses they never attended.

Another example from the workforce…
Matt realized he wasn’t going to stay at his company long enough to benefit from how his company evaluated his work. So he Googled “performance assessment,” rewrote his, and got HR to rework their approach to meet his needs, not just theirs.

These are not isolated, rogue incidents. When we did the research for our book, Hacking Work, we uncovered all sorts of underground activities like these. All done because most everything inside companies is still corporate-centered, and precious little is user-centered — based upon the workforce’s needs.

All That’s Left…
… is for you to decide what you’re going to do about this. Here’s the key criteria for your response, from the workforce’s perspective: How easy is it for me to do great work?

Is everything you do easy for learners to use? Super easy for them quickly learn what they need to learn? And then easy for them to do their best? …All because of how you designed your deliverable?

You can do this! If you choose to. If, from now on, everything you do is a lot more learner-centered.


Harvard Business Review called Bill and Josh Klein’s book, Hacking Work, one of the Top Ten Breakthrough Ideas of 2010. Their website: www.hackingwork.com

Bill is today’s foremost expert on work complexity and making it easier for everyone to work smarter. He’s CEO of the Jensen Group and author of five business books, including the best-seller Simplicity. He can be reached at bill(at) simplerwork(dot)com. 

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Three Misconceptions and Myths about Learning https://www.opensesame.com/site/blog/three-misconceptions-and-myths-about-learning/ https://www.opensesame.com/site/blog/three-misconceptions-and-myths-about-learning/#respond Tue, 19 Apr 2011 16:46:07 +0000 /site/?p=2504 I work for an elearning company. This means I spend a lot of time explaining what elearning is, how it’s used and answering questions like “what does social media have to do with it?” And some of the misconceptions I hear about elearning are incredibly disappointing, because there’s so much innovative work going on “in... Read more »

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I work for an elearning company. This means I spend a lot of time explaining what elearning is, how it’s used and answering questions like “what does social media have to do with it?”

And some of the misconceptions I hear about elearning are incredibly disappointing, because there’s so much innovative work going on “in the wild” that doesn’t conform with the popular concept of elearning as boring, out-of-date or ineffective. Here are my responses to some of my favorite myths and misconceptions.

Myth: eLearning courses are boring.
Truth: eLearning can be engaging and even addictive.

A text-only, graphic, interactions or design-free PowerPoint presentation can definitely be pretty boring. But it doesn’t have to be that way! Here are some great examples to disabuse you or your colleagues of that notion:

If you’re an instructional designer or elearning developer, here are some tips on making your courses and elearning environments more engaging by:

Myth: Building eLearning is expensive, time-consuming and staff-intensive.
Truth: None of the above are necessarily true!

Here’s how to build, purchase and create inexpensive elearning resources:

  • Open educational resources (OERs) like the Khan Academy and the MIT OpenCourseWare project put high quality resources at your fingertips.
  • Put free tools to work in your organization. Whether you’re using free mobile apps, Twitter, YouTube, Evernote, Juxio or GoogleDocs, it’s quick and easy to use free tools to promote communication and collaboration in the enterprise.
  • Video. If you can’t afford to build a custom elearning course or if you simply need something right now, use your phone, camera or webcam to create quick video clips explaining the key points. Whether an interview with a subject matter expert or a demonstration of a new process, make sure you keep your course short and to the point.
  • Shop from our diverse library of off-the-shelf elearning courses.

Myth: Social learning? You mean social media?
Truth: Social learning happens with or without social media in your organization, but social media can make the social learning process faster and more dynamic.

Here’s some resources on creating a social learning environment in your organization:

And don’t forget the most important message of all: Learners will learn whether you help them or not. The most important thing you can do is create an environment that makes learning possible.

Image credit: Rob Shenk on Flickr

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Tweets of the Day from the Morning Star Wars #lrnchat https://www.opensesame.com/site/blog/tweets-day-morning-star-wars-lrnchat/ https://www.opensesame.com/site/blog/tweets-day-morning-star-wars-lrnchat/#respond Thu, 14 Apr 2011 20:09:48 +0000 /site/?p=2505 Each Thursday, I keenly look forward to participating in #lrnchat, the weekly Twitter-based discussion among learning and development professionals. I was very pleased to work with David Kelly, Aaron Silvers and Meg Bertapelle to create a set of questions teasing out the learning lessons from the Star Wars canon. Dave does a fabulous weekly summary... Read more »

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Each Thursday, I keenly look forward to participating in #lrnchat, the weekly Twitter-based discussion among learning and development professionals. I was very pleased to work with David Kelly, Aaron Silvers and Meg Bertapelle to create a set of questions teasing out the learning lessons from the Star Wars canon.

Dave does a fabulous weekly summary of the discussion, so I will leave it to him to tie together the wider themes, but I did compile a quick anthology of some of my favorite tweets of the morning.

Thanks to everyone for the great discussion!

Q1) What are some lessons you take from Star Wars?

@delasare Hokey religions & ancient weapons (old school teaching methods) are no match for a good blaster (high tech methods).

@2GFred To be a Jedi in your field requires practice, discipline, and a qualified mentor.

@bschlenker “[Luke:] I can’t believe it. [Yoda:] That is why you fail.”

@stipton It’s the always the rebel (Han) that will force people to take chances they otherwise wouldn’t. Don’t shut down the rebel.

@mjk60631 When Luke… closes his eyes & destroys the Death Star, it reminds me importance of faith in self

@aaronesilvers OR maybe… the tighter your grasp, the more systems will slip through your fingers?

@Quinnovator bad characters can destroy the experience

@LnDDave If there’s a huge gaping hole in your story, people lose focus on the story and focus on the hole.

@briandusablon Just because you can, doesn’t mean you should. (see Episodes 1, 2, 3, Jar Jar Binks, etc.)

Q2) How do you fix your Podracer in the middle of your race? (overcome challenges while still keeping up with your projects)

@Quinnovator don’t get into races where the judges are fixed and there are no safety measures

@LnDDave Make sure your podracer has an ejection seat – seriously, did NO ONE think of that?

@KatieStroudPro  Shift focus to what is vital, shed the rest.

Q3) What “Jedi Mind Tricks” do we employ in our trade-craft?

@LearnNuggets “Do or do not. There is not try.”

@stipton this is the learning solution you want (wave of hand) we can continue this process (wave of hand)

@MJK60631 “That’s no moon, it’s a space station.” Learning brings misconceptions into sharp focus.

@weisblatt Honesty is a Jedi mind trick. No one ever suspects it.

Q4) How would you describe your/your org’s Dark Side? How do you avoid becoming Darth Vader?

@Tracy_Parish “Mandatory training” is the path to the Dark Side. “It” leads to anger, anger leads to hate, hate leads to suffering. 

@LnDDave The dark side of learning is control. If you think the learning is coming from you, you already ARE Darth Vader.

Q5) Before leaving Dagobah, Yoda pleads with Luke to complete his training. What could inform Yoda that Luke wasn’t ready? #lrnchat

@LnDDave If you listen, you can faintly hear Yoda screaming as the engines roared “But you didn’t complete the evaluation!”

@Quinnovator: Luke wanted to learn on the job, not away from the problem

@Quinnovator: eventually, Luke *did* go back and complete his training, once he recognized he needed it…

@petersonandrew yoda’s funding was probably based on completion rates. It had nothing to do with Luke’s skill

@weisblatt: Luke Skylearner to Darth PowerPoint: “Father I know you can transmit ideas without being lame.”

@KatieStroudPro My Yoda doesn’t give me all the answers. Sometimes I have to figure it out on my own. #lrnchat

 

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New Free Course: Twitter for Beginners https://www.opensesame.com/site/blog/new-free-course-twitter-beginners/ https://www.opensesame.com/site/blog/new-free-course-twitter-beginners/#respond Wed, 13 Apr 2011 15:32:53 +0000 /site/?p=2506 I use Twitter every day for personal and professional development. It’s a powerful vehicle for learning, connecting with people, getting professional advice and keeping up on current events. But it’s not just a messaging service; it’s a platform for information, curation and connection. It’s also a great equalizer. If you ask a good question or... Read more »

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I use Twitter every day for personal and professional development. It’s a powerful vehicle for learning, connecting with people, getting professional advice and keeping up on current events. But it’s not just a messaging service; it’s a platform for information, curation and connection. It’s also a great equalizer. If you ask a good question or share a unique insight, you’ll be surprised whom you’ll meet.

But after fielding piles of questions from friends and coworkers on how to get started with Twitter, I decided to apply the elearning ethic and create a reusable resource to share. I’m happy to share the first in a series of quick video courses on using Twitter targeted to people who want to make the most of it for professional development and networking.

In the first video, I cover the most basic basics: understanding the twitter conversation. To watch the course, sign in, go to the course page and click preview on the left side.

In addition to the online viewing, this course is freely available in the OpenSesame marketplace if you want to add it to your organization’s LMS to track participation.

Future Twitter for Beginners courses will cover building your Twitter network, using apps to manage the firehose of tweets and best practices for participating in conversations. I’m eager to hear your feedback, comments and corrections.
 

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Beyond Seth Godin: The Best Professional Advice I’ve Heard https://www.opensesame.com/site/blog/beyond-seth-godin-best-professional-advice-ive-heard/ https://www.opensesame.com/site/blog/beyond-seth-godin-best-professional-advice-ive-heard/#respond Tue, 12 Apr 2011 16:28:27 +0000 /site/?p=2507 I spent last evening helping my best friend revise her cover letter and resume for a fabulous job opportunity. As we worked back and forth on a few drafts, the text began to reflect her personal ethic and approach to work in order to make her application stand out from the rest. As my friend... Read more »

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I spent last evening helping my best friend revise her cover letter and resume for a fabulous job opportunity. As we worked back and forth on a few drafts, the text began to reflect her personal ethic and approach to work in order to make her application stand out from the rest.

As my friend worked to articulate her perspective on approaching work, I reflected on some of the great professional advice I’ve received in the last few years. I thought I’d share the advice that has made the biggest difference in the way I work. 

Make a recommendation. The key to managing a product or process and explaining your work is to demonstrate that you have evaluated a variety of options and that you’re prepared to make a recommendation for action. Don’t leave all the decision making to your superiors. First of all, they’ll never have an opportunity to see you how insightful you are. Second of all, they’ll start to wonder what you think if you aren’t making it clear from the start. Be brave. You’ll never become a decision maker unless you demonstrate that you’re prepared to make some decisions.

Give specific feedback. Whether you’re testing your mom’s chocolate cake recipe or commenting on a colleague’s presentation, don’t just say, “It’s great!” or “Hmm, it’s okay.” Provide specific and actionable recommendations, like “The cake is very chocolaty, but not moist enough. More butter needed!” Or, “The introduction to your presentation is strong, but you spend too much time on the data before making your recommendations. How about cutting slides 2 and 3?”

Delete ruthlessly. If you ever feel that a sentence or paragraph or email might just be a little too long, or contain words that don’t mean something specific in the sentence, or that you’re just possibly blathering a little too long, it’s time to aggressively delete. (See what I did there?)

I blame high school teachers for the epidemic of textual flabbiness – with their “3 page minimums” and “500 word essays.” Concise text is memorable text. Don’t use more words than you need to. This applies to conversation too. Get to the point quickly and focus only on the most relevant information.

Eat the dog food. Try your product from a customer’s perspective in order to improve your services.You’ll be better at your job if you do more ride-alongs. Switch places with one of your colleagues for a day. Do their job and take a course or two from their perspective. Meet directly with learners to observe their pain points. Don’t assume you know how your products and services are being used until you see for yourself.

Image Credit: Melissa Gray on Flickr

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Can Social Networks Replace Your LMS? https://www.opensesame.com/site/blog/can-social-networks-replace-your-lms/ https://www.opensesame.com/site/blog/can-social-networks-replace-your-lms/#respond Fri, 08 Apr 2011 17:47:55 +0000 /site/?p=2508 In my ongoing love affair with Quora, I recently joined the discussion on a new question: Can specialised social networks replace learning management systems? This question really captures my interest. Of course the LMS is a topic of (sometimes justified) opprobrium – but can large organizations really leave the LMS behind? After some consideration, I... Read more »

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In my ongoing love affair with Quora, I recently joined the discussion on a new question: Can specialised social networks replace learning management systems? This question really captures my interest. Of course the LMS is a topic of (sometimes justified) opprobrium – but can large organizations really leave the LMS behind?

After some consideration, I think the answer is really that soon we won’t be able to tell enterprise social networks and LMSs apart.

From an administrative and management perspective in a large organization, the purpose of a learning management system (LMS) is both delivering and tracking training and learning information. While the tracking is certainly unglamorous, many organizations rely on LMS tracking to demonstrate compliance with insurance and regulatory requirements and to ensure that their employees are meeting a minimum level of training and development expectations.

Without a doubt, an LMS doesn’t really manage or measure learning, but the tracking provides a baseline of information for learning and development professionals.

Social networks like Yammer, Ning, SocialCast and Bloomfire will deliver certain kinds of training and learning information, but they do not yet provide the same tracking functionality as a traditional LMS. As a result, current trends reveal that companies who require tracking features are using the social networks in addition to existing LMSs, or possibly using APIs to merge a social network with their LMS. For example, Yammer offers an API integration with Sharepoint, which can be used as an LMS.

Social networks are extremely effective for facilitating learning, especially by connecting colleagues and enabling informal learning in conjunction with participating in online courses. LMSs and social networks will need to learn from each other to make sure that colleagues can capture the benefits of collaboration and informal learning while still providing the formal documentation necessary to meet compliance and management requirements.

As visionaries like Harold Jarche and Clark Quinn reveal the future of working smarter, learning technology will have to keep up. I believe that LMSs and enterprise social networks will start to look more and more alike, as LMSs continue to add social networking features and social networks develop more tracking features. Just waiting to see who gets there first!

Photo Credit: choconancy1 on Flickr

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Apps for Learning and Collaboration in the Enterprise https://www.opensesame.com/site/blog/apps-learning-and-collaboration-enterprise/ https://www.opensesame.com/site/blog/apps-learning-and-collaboration-enterprise/#respond Thu, 07 Apr 2011 16:16:10 +0000 /site/?p=2509 If you’re like me, you’re an app addict. Always downloading something new and creating an endless assortment of folders on your mobile device. While some apps are just silly – like the one that turns my phone into a gesture-responsive light saber – some have real benefits for staying organized, connecting with friends and colleagues... Read more »

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If you’re like me, you’re an app addict. Always downloading something new and creating an endless assortment of folders on your mobile device. While some apps are just silly – like the one that turns my phone into a gesture-responsive light saber – some have real benefits for staying organized, connecting with friends and colleagues and getting work done in any context. Here are some of the tried and true apps for information sharing, collaboration, social networking and staying organized:

  • Evernote and other note-taking apps that sync information among all of your devices, making it easy to track your to-do list, add photos, clip webpages and share information with your colleagues. Wunderlist is another task management app with even more beautiful design and user interaction than Evernote.
  • Instagram and Path. Photo-sharing networks’ apps make it easy to share visual among colleagues quickly, using a different social graph than Facebook or Twitter. Socialcam is a new video-sharing social network that applies the same principles to videos.
  • Twitter, Yammer and Facebook. Whether you’re using a mainstream social network like Twitter or an enterprise social network like Yammer, these apps offer excellent opportunities for colleagues to connect on the go, seek information and share their experiences.
  • Posterous and other blogging apps make it possible to publish information to a blog directly from a mobile device, making information and experience sharing possible in unexpected places.
  • YouTube. Perhaps the best resource around for augmenting your own reality by searching for, finding and viewing instructional information in the context where you need it.  

And here are some newer apps that might make your day a little easier:

  • SCVNGR. Stevie Rocco led a great ASTD presentation a few weeks ago where she suggested the use of SCVNGR for creating educational AR scavenger hunts. Stevie has made a “trek” for her students where they access location-based game components like answering open ended questions, finding a QR code or taking a picture. These apps help people connect to their environments and build engagement.
  • GroupMe is a group collaboration and communication app, which can be used through SMS or the app itself. Create a variety of groups to create a mobile chat room between colleagues or team members. I’ve used this to coordinate between coworkers when on the road or to coordinate among my family and friends.
  • Google. The Google app offers both visual and verbal search. Say what you’re looking for or take a picture of something and search either the text within it or the image itself. Magic!
  • Dragon Dictation. Take notes and dictate on the spur of the moment, or possible even while walking. I’ve tested this app, and it’s surprisingly accurate.
  • Hashable is incredibly useful for replacing business cards. Using Twitter or your email address, Hashable enables users to post and share who you meet and also make introductions.

Last, but not least, for those days on which only a burrito will do: Chipotle.
 

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Tips on Using Video for eLearning from ej4 https://www.opensesame.com/site/blog/tips-using-video-elearning-ej4/ https://www.opensesame.com/site/blog/tips-using-video-elearning-ej4/#respond Mon, 04 Apr 2011 21:25:49 +0000 /site/?p=2510 This week, the OpenSesame crew is celebrating not only our successful April Fools’ Day prank but our partnership eith ej4, an elearning content developer. The ej4 team uses snappy writing and creative video production to create engaging elearning courses. We’re now featuring more than 400 courses from ej4 in the OpenSesame library, and I took the opportunity to... Read more »

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This week, the OpenSesame crew is celebrating not only our successful April Fools’ Day prank but our partnership eith ej4, an elearning content developer. The ej4 team uses snappy writing and creative video production to create engaging elearning courses. We’re now featuring more than 400 courses from ej4 in the OpenSesame library, and I took the opportunity to pick ej4 CEO Dan Cooper’s brain to share some of his suggestions for creating fun, interesting and effective video courses.

Why do you use video for creating elearning courses?

Research shows that video greatly enhances the message quality and experience. Video content has higher retention, and generates increased comfort with and interest in the content.

  • People are used to video. We’re all professional TV watchers, so it’s a medium we can all understand immediately.
  • Video is flexible. It can be used as for: initial learning, refresh learning, coaching, and even group learning and performance support.
  • Video is a perfect short-form medium. Nothing is more demoralizing than seeing “Screen 1 of 120” in an online program.
  • Video lends itself to blended learning more easily as well. Managers are often terrible trainers but wonderful facilitators. Video provides them the instructional support they need.
  • Only video can be deployed anywhere. It can be put on all the “screens” of today without have to redo the program – TVs, PCs, tablets, smart phones, route handhelds, WiFi-enabled MP3 players, etc.

You have a background as a newscaster. How does that experience influence the way you design and create courses?

Shooting news is a lot like training. You inform and teach people about events in an interesting way. My experience in news, the other partners’ 25 years each of training experience with corporate satellite TV networks, and our research on adult learning requirements helped create what today is J4™ video.

What’s your approach to designing soft skills course through an elearning format?

J4™ video is very tactical, not story based. Learners need to understand what they are going to learn, the process, how to use it today in their job, complete a practice example, and get back to work. Our soft skills courses follow that, and you can see a measurable difference the first time you use that new skill.

What are your best practices for creating elearning video courses?

  • Keep the look and feel of the live event. Which is why we chose video and the instructor integrated with the content. This makes the learning comfortable, engaged, and fixes the issues that come with split attention when you have the content and instructor on different areas of the screen.
  • Keep it short. Studies show that there are 11 minutes between interruptions in the workplace, and it takes 40 minutes to get back to what you were originally doing. Imagine how long it takes to view a 90 minute course during your day. Can you teach everything in 10 minutes? No. So chunk content up into part 1, part 2, part 3, etc.
  • Keep it tactical. You don’t need to win an Oscar for the amazing storyline or plot. Teach them how to be better at their job today and move a needle for the company, and then let them get back to work.
  • Instructional design is crucial. We have a specific instructional design methodology that we have built when creating videos and we follow it precisely. Make sure you use good instructional design.

How do you make sure that your video courses are interactive and engaging?

Our instructional design standards require specify mental engagement practice exercises. Research shows that mentally engaging the viewer generates the same as making them click the mouse. Great examples of mental engagement are game shows we all know and love on TV. Think Jeopardy!, The Price is Right, Who Wants to Be a Millionaire, Deal or No Deal. They are so popular because viewers are playing along mentally at home.
 

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Announcing mLearnSocialDevConLearnGame https://www.opensesame.com/site/blog/announcing-mlearnsocialdevconlearngame/ https://www.opensesame.com/site/blog/announcing-mlearnsocialdevconlearngame/#respond Thu, 31 Mar 2011 22:29:56 +0000 /site/?p=2511 OpenSesame is proud to announce that we’re founding a new conference, mLearnSocialDevConLearnGame, which will focus on connections between social learning environments, mobile technologies, instructional design and online learning. From October 29-31, 2011 in Trinidad & Tobago, we’ll convene thought leaders in the elearning, gaming, mobile technology and social media sectors to share ideas and brainstorm... Read more »

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OpenSesame is proud to announce that we’re founding a new conference, mLearnSocialDevConLearnGame, which will focus on connections between social learning environments, mobile technologies, instructional design and online learning. From October 29-31, 2011 in Trinidad & Tobago, we’ll convene thought leaders in the elearning, gaming, mobile technology and social media sectors to share ideas and brainstorm the future.

The 2011 mLearnSocialDevConLearnGame will be the first-ever conference bringing together discussions about mobile technology, social networks and serious learning games. “We think the use of social networks in collaboration with high quality courseware and games will enable the creation of flexible knowledge-sharing environments,” said OpenSesame CEO Don Spear. “We’re pleased to offer this opportunity for social media, mobile learning and gaming technologists to create the future of online learning.”

mLearnSocialDevConLearnGame will be an unprecedented opportunity for thought leaders in the learning and development sector to explore how emerging technologies enable communication, collaborative course creation and development of robust, dynamic communities of practice.

“I was thrilled and shocked to be asked to keynote this inaugural conference,” said Kevin Thorn, author of the Learn Nuggets blog. “If you’re deeply embedded in any of these areas of learning or you’re new to the industry trying to sort it all out, this is everything dumped into one big pot. Combining all the emerging technologies in one place, at one time, with the leading thought leaders is a conference not to miss!”

“We’re thrilled to provide a venue for these technology threads to come together in one place,” said OpenSesame Vice President for Business and Community Development Tom Turnbull. “Everyone should bring their creative ideas and fresh perspectives!”

In a “bonus” activity, game developers and social media experts will collaborate on a 24 hour hackathon to create a social training game template that will made available to conference registrants for use in their organizations. “We look forward to creating a library of off-the-shelf resources for creating social games,” said OpenSesame Senior Vice President and General Manager Josh Blank. “Besides, hackathons are super fun.”

Registrations open today, April 1, and will continue through May 31. Send us a tweet at @OpenSesameNow if you’re interested in registering.

And of course, we’ll have the classic OpenSesame hoodie conference game. Maybe this time, we’ll give away MacBook Airs.

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No Pirates Here: OpenSesame’s Security Team https://www.opensesame.com/site/blog/no-pirates-here-opensesames-security-team/ https://www.opensesame.com/site/blog/no-pirates-here-opensesames-security-team/#respond Wed, 30 Mar 2011 18:53:48 +0000 /site/?p=2512 OpenSesame is an elearning marketplace with two audiences: the buyers and sellers of elearning. The sellers in our marketplace are content developers and subject matter experts who work hard to create high quality elearning content. Sellers are valued partners for us, and we take our responsibility to safeguard your intellectual property extremely seriously. I wanted... Read more »

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OpenSesame is an elearning marketplace with two audiences: the buyers and sellers of elearning. The sellers in our marketplace are content developers and subject matter experts who work hard to create high quality elearning content. Sellers are valued partners for us, and we take our responsibility to safeguard your intellectual property extremely seriously.

I wanted to take a moment to explain what we do to ensure that you are compensated appropriately and your intellectual property is securely managed in the OpenSesame marketplace.

How Our Technology Works

The OpenSesame course delivery technology connects courses to any learning management system (LMS) while keeping your course files securely on our servers at all times. After making a purchase, customers download a license file and add it to their LMS through their normal course upload process. From the customer perspective, there is no difference between uploading an OpenSesame license file and uploading a traditional course.

Once uploaded to the LMS, the license file enables the buyer’s LMS to stream the course live from our servers. Our platform uses the license file to track the number of seats the buyer has purchased, delivering only that number of uses before notifying the buyer that it’s time to purchase more seats . Your course file remains securely on our server at all times, ensuring that we track each viewing and you are compensated appropriately.

OpenSesame uses the SCORM and AICC standards to connect courses from the OpenSesame marketplace to any LMS. We have also completed extensive field testing to ensure that our delivery system works with firewall-protected LMS environments.

In closing, we are committed to providing a simple way for elearning buyers to purchase and deploy courses instantly while connecting sellers with new ways to reach customers. We work hard to promote a transparent and easy-to-use marketplace to benefit all participants. If you’re an elearning seller, please join us. There is tremendous demand for high quality, engaging elearning courses.

If you have questions or suggestions, please submit them through the comments below or through our feedback system. We appreciate your input.

Photo Credit: lintmachine on Flickr

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Design eLearning Courses by Putting the Horse Before the Cart https://www.opensesame.com/site/blog/design-elearning-courses-putting-horse-cart/ https://www.opensesame.com/site/blog/design-elearning-courses-putting-horse-cart/#respond Tue, 29 Mar 2011 16:18:42 +0000 /site/?p=2513 “I need to give a training course to the executive team,” someone recently said to me. “Do you have anything good?” Of course I said yes. OpenSesame is in the business of selling elearning courses, and just about every organization needs top elearning courses for managers. But what’s wrong with this picture? This training professional... Read more »

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“I need to give a training course to the executive team,” someone recently said to me. “Do you have anything good?”

Of course I said yes. OpenSesame is in the business of selling elearning courses, and just about every organization needs top elearning courses for managers.

But what’s wrong with this picture?

This training professional didn’t have a specific objective or need in mind. He had an experience in mind – a great training course – but he wasn’t focused on what the central topic of of the course was. He’s putting the outcome before the objective.

There are many resources out there for creating dynamic learning environments by combining off the shelf courses, custom-developed courses and informal learning resources like social learning applications. But before you go shopping or designing, you have to begin at the beginning: what’s the point?

Sometimes the point has been chosen for you – you know you need sexual harassment training and other basic compliance training, for example – but generally you have to start at the very beginning.

The Beginning is a Very Good Place to Start

A needs analysis, a needs assessment, a survey. Whatever you want to call it, assess the existing circumstances in your learning environment to understand what improvements will have the most significant impacts on business outcomes. Think of yourself as an internal management consultant, evaluating current business processes and deciding where your interventions will be most meaningful and effective.

Spend real time on this! Get to know the learners you are targeting, ask them meaningful questions and do some “ride-alongs” or “work-withs” to learn more about the different job functions within your organization.

Once you’ve identified some problems and validated them through discussion with colleagues and managers, begin by composing the learning objectives you have in mind. These will be the essential foundation for the cascade of decisions that come next. Create clear objectives by focusing on what kind of change you are trying to effect. A changed attitude? A new skill? Increased knowledge?

Remember that formal training may not be the solution. Perhaps you will need to facilitate informal learning through social networks or creating mentoring relationships. If you decide that a formal training course will be an appropriate solution, think about the most efficient solution for your training need.

Is your company’s specific branded information essential to the content of the course, or are you trying to address a broad and universal skill like “better communication” or “introduction to Microsoft Office”? If the latter, you can save money, time and effort by relying on an off-the-shelf training resource whenever possible. Take a look through our catalog to see some of the great off-the-shelf resources out there!

If your organization’s branded information is essential, then perhaps custom course development is the logical solution. Here you have more decisions to make. Will you develop in-house or rely on a specialty development firm? Will you plump for expensive interaction design or aim for a simpler solution?

As you make these decisions, be guided throughout by the learning objectives. What changed behavior or practice do you wish to inspire in your learners? Think carefully about what learning features will support their learning and make the content and the experience relevant to them.

As Tracy Parish pointed out at Learning Solutions 2011 last week, “the content must be relevant to the learner.” Without relevant content, all the fancy design in the world will fail. Assessment and composition of clear, strong learning objectives will solve that problem by enabling you to focus on the important stuff from the very beginning.

Photo Credit: two2miles on Flickr

Thanks to Tracy Parish for her permission to use this tweet.

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Bringing Your Offline Content Online: Welcome to the eLearning World! https://www.opensesame.com/site/blog/bringing-your-offline-content-online-welcome-elearning-world/ https://www.opensesame.com/site/blog/bringing-your-offline-content-online-welcome-elearning-world/#respond Fri, 25 Mar 2011 16:44:10 +0000 /site/?p=2514 As professional training and instruction moves online, subject matter experts, in-person instructors and offline trainers are facing new obstacles as they reinvent their offline content. As Lesley Price noted on Twitter on Monday, your elearning resources won’t succeed if they’re just “paper behind glass”: they need to be more than your old paper resources or... Read more »

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As professional training and instruction moves online, subject matter experts, in-person instructors and offline trainers are facing new obstacles as they reinvent their offline content. As Lesley Price noted on Twitter on Monday, your elearning resources won’t succeed if they’re just “paper behind glass”: they need to be more than your old paper resources or lecture notes in a new format.

Author Natasha Terk recently adapted the contents of a grammar book she wrote into an elearning course for sale in the OpenSesame elearning marketplace, “Just Commas: A Write It Well Guide.” Terk kindly agreed to talk with us to share some of the lessons learned from her experience adapting static content for a self-paced elearning course.

What made you decide to adapt your content into an elearning course?

Our company wrote this book in the 90s but it was out of stock. We already owned the copyrights. It needed to be reprinted so we were either going to spend money with the print house (and then manage all the other associated costs and work to store, ship, and fulfill orders) or repackage it for the 21st century.

What were the main changes you made? How long did it take you?

We trimmed some of the learning content and moved or removed a number of examples and exercises so that the whole program moved faster. This was one of our first (completely in-house) projects so we had to invest some learning time. It took a couple months to turn a flat, boring book into a fully interactive, -compliant, engaging e-learning module.

What are some of your lessons learned?

  • Make it bite-sized. I’m really interested in offering comprehensive business writing courses, but a lot of the audience wants short, focused segments like ‘effective e-mail subject lines’.
  • Keep it moving fast. People complain more when training is too slow than when it’s too fast.

Key Points on Converting Offline Content

Natasha’s experience adds insight to some of the tips we commonly share with content developers who are adapting offline content:

  • Resist the urge to cut and paste all your text or lecture notes. Focus on the crucial information. You don’t have to spit out every bit of context in an online course, if you ensure that your learners have the social networks and access to resources to find further information and support on their own.
  • Don’t spend too much time on “How to do it” before you move to “You try doing it”! It’s an elearning course. A learner can replay the core content as many times as they like, so as long as you’ve provided the basic information well.
  • Let the learner drive the experience. Think about providing branched scenarios to better meet the needs of a specific learner.

Any more tips from the elearning community?

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OpenSesame Partners with LINGOs to Bring eLearning Resources to Non Governmental Organizations https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-os-lingos/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-os-lingos/#respond Wed, 23 Mar 2011 16:13:43 +0000 /site/?p=2515 Wouldn’t you love to make a difference in the world? OpenSesame makes it really easy for you to use your instructional design and development skills to make a meaningful difference promoting international development, humanitarian relief, social justice and protecting the environment around the world.  OpenSesame is proud to partner with LINGOs (Learning in Non Governmental... Read more »

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Wouldn’t you love to make a difference in the world? OpenSesame makes it really easy for you to use your instructional design and development skills to make a meaningful difference promoting international development, humanitarian relief, social justice and protecting the environment around the world. 

OpenSesame is proud to partner with LINGOs (Learning in Non Governmental Organizations), a not-for-profit consortium of international NGOs. LINGOs helps groups such as CARE, Save the Children, Habitat for Humanity, The Nature Conservancy, Islamic Relief, Catholic Relief Services, Transparency International, World Vision, the World Wildlife Federation and many others do their good work even better.

These groups are all not-for-profit NGOs whose greatest asset is their global staff, yet because they rely on contributions of generous donors (individuals, foundations and government foreign aid),who require the vast majority of funding put directly into programs in the field, they don’t have a lot of resources to invest in the professional development of their people, especially their global staff. That’s where LINGOs, OpenSesame and YOU come in.

LINGOs is a small and effective organization that uses the principles of social entrepreneurship to help member NGOs leverage the power of eLearning to build the capacity of their global staff. LINGOs provides its members with the latest in learning technologies including LMS, web classroom, authoring tools, commercially-developed self-paced courses, a growing number of sector-specific courses and most importantly, a community of like minded people. LINGOs is able to do this because the eLearning community is incredibly generous. The community has contributed its best resources – its learning products and services.

LINGOs operates a Learning Management System loaded with over 500 courses on management, leadership, human resources management, financial administration, software (for IT professionals and end users), a variety of sector-specific topics including safety and security, managing traumatic stress for humanitarian workers, programming PDAs for health surveys, food security, financial guidelines for spending US Government funds and more. For not much more than the cost of one or two international trips per year, member agencies are able to provide their entire global staff access to world-class learning without them having to leave their home offices.

This is especially important for the staff based in offices in the developing world – in Africa, Asia and Latin America. This staff rarely have the learning opportunities afforded to headquarter and developed world staff based in the US, UK and Europe. eLearning gives these front-line staff members the opportunity to engage in world-class learning opportunities rarely afforded to personnel based in the field, as travel to face to face courses is so expensive.

LINGOs member agency ACDI/VOCA rapidly deployed their LMS (named Aspire), as well as many of the other learning resources. “Our field staff, spread over 45 countries, is hungry for learning and career development opportunities,” said John Leary, ACDI/VOCA’s director of training. “They have dedicated their lives to helping others less fortunate, and so it is particularly satisfying for me to be able to provide them with the best distance education resources available.”

In its partnership with LINGOs, OpenSesame will co-sponsor the third eLearning Global Giveback competition with LINGOs and the eLearning Guild. “The eLearning Global Giveback is a cross between the Academy Awards and the Nobel Peace Prize,” said the eLearning Guild’s co-founder Heidi Fisk, last year in announcing the winners of the first Global Giveback. She was only half joking! eLearning volunteers partnered with LINGOs member agencies and over the past two years have developed over 50 courses for LINGOs member agencies. Some are proprietary courses, but others are being shared with the LINGOs community and others are made available to programmatic beneficiaries.

 

“Working with LINGOs to access elearning resources helps us provide learning and development opportunities for our staff at all levels in the organization, and almost anywhere in the world,” says Janell Lee, Mercy Corps eLearning Specialist. “We appreciate the elearning community’s contributions that make LINGOs’ work possible.”

Additionally, OpenSesame sellers will be able to check a box providing free access to their courses to the staff of LINGOs member agencies. In a very real way, eLearning developers will be able to contribute to making the world a better place. When the programmatic staff of groups such as Plan International, Heifer International, International Crisis Group, Mercy Corps, Oxfam, and World Relief have and use the additional skills and knowledge to accomplish their life-changing and life-saving jobs even more effectively, with greater satisfaction, or increased efficiency because of what they learned and applied in your course, then you’ve made the magic words “OpenSesame” come true for millions around the world.


Marian Abernathy is the Director of Member Services and Communications at LINGOs, where she serves as the liaison between LINGOs member organizations and LINGOs staff, representing the needs and concerns of LINGOs members. Marian began her career in international development in the mid 1980s as a Peace Corps Volunteer in rural Honduras. She has a masters in public health and has worked for over 20 years on issues related to women’s reproductive health, with a focus on training.

Photo credit: L. Lartigue, USAID

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The Future of Education, Part 2: How We’ll Fix It https://www.opensesame.com/site/blog/future-education-part-2-how-well-fix-it/ https://www.opensesame.com/site/blog/future-education-part-2-how-well-fix-it/#respond Tue, 22 Mar 2011 17:40:31 +0000 /site/?p=2516 Last week, I blogged about two of the broken systems in education – timing and testing – and established some possible roles for technology and game mechanics to improve them. It’s time to get serious about short term ways to improve learning systems for learners of all ages. At SXSW, Jillian Darwish of KnowledgeWorks shared... Read more »

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Last week, I blogged about two of the broken systems in education – timing and testing – and established some possible roles for technology and game mechanics to improve them. It’s time to get serious about short term ways to improve learning systems for learners of all ages.

At SXSW, Jillian Darwish of KnowledgeWorks shared her vision for the future of education: One where learning is a journey, where each learner’s experience is personal, customized and self-directed. Learning starts young and never ends, with access to resources and mentorship to create a highly customized, flexible learning experience.

That sounds good, right? A personalized and engaging educational experience, where each learner takes charge of their own experience? Sure. But the question is how do we get there? What short term changes in education systems will facilitate the development of the individualized learning journey?

Do homework at school. In a TED talk last month, Salman Khan described a new, self-paced model for education, in which students use online resources at home to study content, and then work with their peers and teachers to do “homework” at school. With persistent access to resources, and the ability to proceed through studying material and completing practice problems at their own pace, students are removed from the peer pressure to absorb content at the same pace as everyone else. By doing “homework” at school, in groups, students capture the benefits of collaboration and peer support, with access to teachers as they need.

How do we apply this to professional learning? Put learners in touch with each other. Create opportunities for collaboration. Think about how you can create a social learning environment (we’ve got lots of advice). As Jay Cross reminds us often, 70% of learning is informal. Maximizing opportunities for students to interact with one another to discuss content provides more opportunities and framework for informal learning.

Make data-driven decisions. Online learning systems also enable teachers to maximize the utility of their time spent with students by observing data from the student’s interaction with the online content. Real time informatics enable educators to see when learner’s pace changed, or when a learner replayed certain concepts. This information enables the educator to pinpoint the specific needs for support.

How do we apply this to professional learning? Put content online to make it accessible 24/7. Use your analytics to focus and target your support. Create supplemental materials where learners encounter obstacles.

Closing Note: Late Adopters and Old Dogs

At Darwish’s SXSW panel on the Future of Education, one educator made a great point on the difficulty of engaging educators in technology tools. We aren’t going to make the best use of technology if we talk about old dogs refusing to learn new tricks. People who have not yet embraced technology for learning aren’t old dogs, they’re just late adopters. You can’t drag them kicking and screaming into a technological world.

Provide educational opportunities and patient support to the employees in your organization who are subject matter experts, classroom trainers or just technology-averse. Start small and meet them where they’re already moderately engaged. If they have a Facebook profile, help them start a Facebook group. If they like text messaging, connect them to Twitter. If they’re comfortable using email, consider starting them with Posterous for blogging. Give them opportunities to engage and showcase the successes you’re already experiencing.

Photo Credit: UBC Library on Flickr

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Two Broken Things in Education (Part 1) https://www.opensesame.com/site/blog/two-broken-things-education-part-1/ https://www.opensesame.com/site/blog/two-broken-things-education-part-1/#respond Fri, 18 Mar 2011 18:42:05 +0000 /site/?p=2517 At SXSW and at TED, researchers, game designers and teachers (and a former hedge fund analyst) shared diverse visions for the future of education. They got started by explaining what’s broken in our current vision for education systems. These discussions are focused on K-12 and college level education, but we have an opportunity in the... Read more »

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At SXSW and at TED, researchers, game designers and teachers (and a former hedge fund analyst) shared diverse visions for the future of education. They got started by explaining what’s broken in our current vision for education systems.

These discussions are focused on K-12 and college level education, but we have an opportunity in the professional education sector to lead the way. Those of us already using elearning in the workplace understand that the learning journey doesn’t end at age 18 (or 22) – in fact, it never ends. Learning about changing visions for educational systems enables us to lead the way in connecting adults to educational resources throughout their careers and creating a meaningful, lifelong learning journey.

What Doesn’t Work?

1) One pace for everyone. Beginning at a young age, our educational process expects everyone at the same age to be at the same learning stage. Perhaps worse, we expect everyone to take the same amount of time to complete each learning stage. Conventional in-person, synchronous learning assumes that each learner will march along at the same pace. In the elearning sector, we’re already surmounting this hurdle by creating 24/7 access to online learning resources. This empowers the learner to access the information, but it doesn’t necessarily motivate them to do so.

2) You passed a test? You’re an expert. And when learners reach a basic level of mastery (able to pass a test or quiz), we send them along to the next level, without the necessary support to ensure they revisit any concepts or ideas they did not adequately master. Salman Khan describes this as giving someone who passed a basic bicycling test a unicycle – and expecting them to succeed.

At SXSW, game theorist Seth Priebatsch (founder of Scvngr, a location-based game application) described how traditional testing does not succeed in inspiring learners to learn – instead, it rewards someone with test-taking (or cheating) skills. Fundamentally, testing creates an endpoint for the learning process and doesn’t allow students to continue to learn and demonstrate their enhanced mastery of new topics.

So Let’s Make It Work

In an example of creative visions for redesigning learning, Priebatsch described one alternative model for testing: His alma mater, Princeton, allows students to take tests as many times as they want, until they are satisfied with their grade. This is one way to challenge learners to view the learning experience as a game, where they can try, try again and try even harder to succeed in accomplishing a task that is within their reach. They aren’t left with a feeling of failure after having failed a test – they’re challenged to study, improve and level up.

This model of learning and evaluation encourages practice of the skills we actually wish for students to exhibit in life: Persistence, critical thinking, self-guided learning and exploration. It builds confidence and engagement. Ultimately, our way of educating people is broken because we don’t enable a multiplicity of learning paths. The ultimate goal in improving education is to tailor the learning journey to the individual in order to empower the learner to move at his or her own pace, express curiosity and navigate, with mentorship, through a rich world of educational resources.

In the short term, the use of social network, mobile and game technologies offer opportunities for students to create customized learning paths by accessing free resources and connecting with mentors and experts around the world. But the way we use technology for education now is in its infancy. Concerns about access, institutional support, privacy and the classic “social media policy” discussion keep many educators and learners away from technological resources in both the academic and professional education sectors.

These are surmountable obstacles. In the second post in this series, I’ll discuss the use of technology and elearning resources (in the immediate term) to create the individualized and empowered learning journey.

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The Future of Games for Learning https://www.opensesame.com/site/blog/future-games-learning/ https://www.opensesame.com/site/blog/future-games-learning/#respond Tue, 15 Mar 2011 15:32:30 +0000 /site/?p=2518   Last week, I blogged about three emerging trends in elearning, as revealed by the annual Horizon Report, which analyzes potential uses of emerging technology for learning. While the paper was very insightful, it had one omission: a discussion of the opportunity to use games for learning.

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Last week, I blogged about three emerging trends in elearning, as revealed by the annual Horizon Report, which analyzes potential uses of emerging technology for learning. While the paper was very insightful, it had one omission: a discussion of the opportunity to use games for learning. <--break->” title=”<--break-->” /></div>
<div>All kinds of games, not just video games, are incredibly powerful at engaging users voluntarily in learning new skills and solving challenges — and doing so on an ongoing basis. How can we apply these kinds of game designs to professional learning? </p>
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<p>Learning experience designers have an opportunity to use game mechanics – rewards, achievements, levels and challenges – to make study and training fun by creating systems of competition that promote positive engagement and emotions.</p>
<p>I’ve spent the last few days at the annual <a href=SXSW conference, where Jane McGonigal has described how games motivate and engage people with incredibly positive effects. McGonigal takes games a step further than learning: she believes that augmented reality games can motivate people to change their real world activities and behavior to solve real world challenges like climate change and obesity.

At her SXSW talk, McGonigal engaged all of the attendees in a game of Massive Multi-Player Thumb War (see photo). It was fun with a point: after the Thumb War was over, the most positive result wasn’t a new status badge on our Four Square profiles. We were excited to have interacted with our neighbors, smiled, laughed and been challenged. Achievement badges aren’t enough. It’s your engagement with your peers, with challenges that are surmountable, that is the true magic of games.

Applying this kind of game design to corporate training could look like this: an computer hardware manufacturer decides to use a game for customer support staff to learn new workplace practices. The learner enters the game world through a web-based portal or a mobile app. She starts with an assessment game, where she is challenged to lead a customer through a maze of broken hardware. They make progress together by knowing what problem solving steps to take.

If she gets step 2 wrong, for example, the game will send her to level 2 of the learning game, where she is led through the maze by one of her peers who has already beaten this level. Perhaps colleagues have opportunities to earn points for themselves by helping each other “level up”. Perhaps people earn points, titles and achievement badges that might influence their professional advancement.

Why do games work? Gamers spend 80% of their time failing, but they keep going because the win means so much to them. Applying games to corporate learning encourages resiliency, fun, positive emotions, new skills and new self-confidence.

Not Just Game Play: Game Design

At another panel, leading game designer/educators described how beyond game play, engaging people in game design spurs even deeper engagement and learning. These designers have created game environments where children start by playing a few introductory levels of a game, and are then challenged to design the next levels of the game. The students master new material and new skills because they’re a prerequisite to design.

In addition to the content mastery, the iterative process of designing games — think, design, play, test, repeat ad infinitum – puts analytical and problem solving skills into practice. Learners could practice these skills in teams to capture the benefits of multiple skillsets and perspectives.

What’s Next?

The use of game mechanics for learning, marketing and consumer engagement is the hot topic at SXSW, and there are hundreds (if not thousands) of companies developing new applications for the marketing, education and nonprofit sectors.

In the professional training landscape, there are excellent designers who create custom learning games with fun results. But the future that interests OpenSesame is the development of off-the-shelf games that will serve the needs not only of large organizations that can afford custom development but also those of small businesses who want to connect their employees to engaging learning experiences. We can’t wait to see what’s coming.

 

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Three Technology Trends for eLearning https://www.opensesame.com/site/blog/three-technology-trends-elearning/ https://www.opensesame.com/site/blog/three-technology-trends-elearning/#respond Wed, 09 Mar 2011 23:48:57 +0000 /site/?p=2519 The Horizon Report is an annual report describing emerging technologies and their potential applications in learning and education, produced in collaboration between The New Media Consortium and the EDUCAUSE Learning Initiative. This report is infinitely useful for prodding thought about what we need to be working on today to ensure elearning continues to evolve to... Read more »

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The Horizon Report is an annual report describing emerging technologies and their potential applications in learning and education, produced in collaboration between The New Media Consortium and the EDUCAUSE Learning Initiative.

This report is infinitely useful for prodding thought about what we need to be working on today to ensure elearning continues to evolve to meet future challenges. For those of you who have not had an opportunity to get into the nitty-gritty details of the Horizon Report, here’s a quick summary:

Short Term Trends:

  • Mobile computing: Enables constant access to information through phones, netbooks, mobile devices. When college course content is available in mobile formats, students spend more time with course materials because it’s more convenient and can be accessed during spare moments.
  • Open content: Freely accessible learning content like MIT OpenCourseWare. Open educational content is growing in popularity and use along with other Creative Commons content. For example, the Open University project in UK uses open content and connects learners into a self-paced study group to support self-directed learning.

Medium Term Trends:

  • Electronic books: The Kindle, iPad and other ebooks offer convenience, affordability (in comparison to buying textbooks, for examples) and access to immediate supplemental information.
  • Augmented reality: The use of mobile devices to access information supplemental to the reality you’re currently experiencing. AR offers learning information and in-depth experiences in real time. Boeing, for example, uses AR goggles to demonstrate steps in a repair process as the employee is actually learning and practicing the process.

Far Term Trends:

  • Gesture-based computing: Video game consoles like Wii and Kinect are good examples of platforms that create interactive virtual environments. Multi touch gesture-based displays allow collaborative work and practice.
  • Visual data analysis: The art (or science?) of combining graphic design with number crunching facilitates the work of teams interpreting large amounts of data.

My first reaction was “Boy, we are sure ahead of the curve in the elearning sector!” After all, not only are we doing cool stuff with mobile applications, I read every day about people working hard on employing ebooks/ereaders and AR to share information, collaborate and enable learners to access learning materials at all times. For example, Koreen Olbrish and the smart folks at Tandem Learning are creating games that engage employees in their work environments by combining AR technology, QR codes, social networks and location-based services.

Nonetheless, the Horizon Report had lots of useful insights into where we need to focus. As we continue to develop our elearning marketplace for buying and selling courses, our priorities are:

  • Mobile Learning: Providing insight into the emerging field of mobile learning design and development; encouraging developers to create content designed for mobile use for sale in our marketplace.
  • Augmented Reality: Share exciting and innovative use of augmented reality for learning; develop “AR how-tos” to enable organizations to integrate new technology into learning and development programs.
  • Ebooks: Continuing to build a diverse catalog of learning content and ensure that content consumed through an ebook is trackable in SCORM-based learning management systems.

I’ll write a follow up post about one emerging technology for education that the Horizon Report didn’t cover in detail: gamification.

Housekeeping

  • We hit a big milestone this week: 1,000 courses in our elearning marketplace. If you’re interested in buying elearning courses, take a look around
  • I’ll be heading to Austin tomorrow for SXSW, and I’d love to meet up with any elearning people who will be there. Ping me at @OpenSesameNow if you’ll be braving the SXSW crowds!

Image Credits: Spaceodissey on Flickr

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Building a Compelling OpenSesame User Profile https://www.opensesame.com/site/blog/building-compelling-opensesame-user-profile/ https://www.opensesame.com/site/blog/building-compelling-opensesame-user-profile/#respond Tue, 08 Mar 2011 00:41:51 +0000 /site/?p=2520 OpenSesame is proud to announce updated user profiles, with many new features. I’ve created a screencast with my completed profile to provide an example of the possible features in a completed author profile, including a logo, bio, employment history, education history and links to your Twitter and LinkedIn profiles: For sellers, the more comprehensive profiles... Read more »

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OpenSesame is proud to announce updated user profiles, with many new features. I’ve created a screencast with my completed profile to provide an example of the possible features in a completed author profile, including a logo, bio, employment history, education history and links to your Twitter and LinkedIn profiles:

For sellers, the more comprehensive profiles offer you an opportunity to detail your qualifications, highlight endorsements and reviews and make your courses more appealing to customers. For buyers, the profiles enable you to make informed decisions when purchasing courses.

In addition to the biographical information, the new Endorsement function enables your customers to write recommendations of you and your work. My colleague Tom Turnbull has graciously written an endorsement in my profile to demo how the completed endorsements look. (Note that you have to be logged in as an OpenSesame user to see the enhanced profile information.)

To use this feature, when editing your profile, click on the “Request Endorsements” button to request recommendations from your customers and colleagues to display on your profile. Just one more way to persuade buyers that your courses are engaging, effective and well-received!

Applications for OpenSesame Profiles

If you are an elearning author, course developer or subject matter expert, the OpenSesame seller profile will create a strong presence in our elearning marketplace. It will function as a central portfolio, consolidating information about you with a list of courses you have added to the OpenSesame marketplace. Furthermore, by completing your profile with links back to your home page, you are improving your site’s search engine optimization.

In the near future, we’ll be adding more fun, lively and attractive features to the profile page, including achievement badges, a Twitter widget and full HTML support for the bio block.

We believe these more detailed user profiles will enable us to meet our goal of connecting the buyers and sellers in our elearning marketplace. If you sell elearning courses, we make it easy for you to connect with new customers. If you buy elearning courses, we make it easy for you find everything you need, all in one place.

Get started by registering, completing your profile and uploading your courses. We’re ready to support you through email, Twitter, live chat or Skype (kelly.meeker3) if you have questions.

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Part 3: Creating Trust in Your Social Learning Environment https://www.opensesame.com/site/blog/part-3-creating-trust-your-social-learning-environment/ https://www.opensesame.com/site/blog/part-3-creating-trust-your-social-learning-environment/#respond Fri, 04 Mar 2011 18:20:42 +0000 /site/?p=2521 A few #lrnchats ago we discussed how learning professionals themselves learn. Someone (forgive me, I can’t remember who) recommended that, to learn new things, we should occasionally set out to be the dumbest person in the room – to admit what you don’t understand in order to gain understanding. Of course, intermittent “dumbness” comes naturally... Read more »

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A few #lrnchats ago we discussed how learning professionals themselves learn. Someone (forgive me, I can’t remember who) recommended that, to learn new things, we should occasionally set out to be the dumbest person in the room – to admit what you don’t understand in order to gain understanding.

Of course, intermittent “dumbness” comes naturally to me. This is particularly true because I work in a room full of software developers, and their conversations, on a good day, sound like German to me. In that situation, in order to learn, you have to be willing to admit that you don’t speak German.

As defined in Part 1 in our Social Series, social learning is the process of learning from those around you, and creating a social learning environment in your workplace is an incredible way to promote collaboration and and build an effective team. But social learning is impossible without trust.

Build Trust

If you want to encourage your colleagues to get involved, you have to create an atmosphere where people are comfortable being the dumb person in the room and admitting what they don’t know. Building a culture of trust will make it easier for everyone to admit when they don’t know the answer.

For the learning and development rock stars out there, here are some thoughts on promoting the dumb-friendly workplace:

  • Set a good example. If you don’t understand something, be frank about admitting it. Ask for help, explanation and clarification, trusting that you will set an excellent example for your colleagues.

    Also, don’t be a jerk if someone doesn’t know something. Set a good example with respectful treatment of 

  • Promote team work. Create situations where your colleagues have to admit something they don’t know. Create an project where people from disparate backgrounds team up to work together on a complex task.

    For a hypothetical example, get someone from IT and someone from sales to partner on selecting new customer management software. They will approach the project from two different perspectives and skillsets, and they will need to find a way to communicate and work together to make a good selection.

  • Encourage discussion. When you convene meetings or training sessions, set a “dumb-safe place” tone. Make sure your meetings are full of stimulating discussion, and encourage everyone to participate. Ask leading questions that give employees opportunities to demonstrate their what they do know (and what they don’t)
  • Tear down walls, perhaps literally. In my own workplace, we all work in one big room. That creates connections, promotes teamwork and ensures that we are all up-to-date with the latest developments. Plenty of companies find great success with open, shared spaces.

    If this isn’t practical in your organization, whether because employees need privacy or because your office’s architecture rules it out, consider inaugurating “team working” sessions. These are collaborative jams, where people accomplish their usual work tasks, but together. There’s no leader and no agenda. A team working session brings people into one place, encouraging on-the-spot information sharing.

  • Connect virtual employees. If you don’t work in the same office with your colleagues, encourage them to use Skype, Google Talk or another instant messaging client to keep in touch and access their coworkers’ assistance. We have remote employees at OpenSesame, and we use IMs to keep a constant conversation in the background.
  • Promote laptops. It’s awfully hard to promote a collaborative, social culture in an office or workplace if people need to be at their isolated desks to get work done. Google issues laptops to all of their employees as a standard rule, to ensure that people can do their work wherever they want. To the extent that you can, promote the use of laptops in your workplace.

Any more ideas? The collaborative workplace is joyful place to be, but it doesn’t happen all by itself. Here’s to embracing the “dumb”!

Photo Credit: ~C4Chaos on Flickr

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Part 2: Creating an Addictive Social Learning Environment https://www.opensesame.com/site/blog/part-2-creating-addictive-social-learning-environment/ https://www.opensesame.com/site/blog/part-2-creating-addictive-social-learning-environment/#respond Wed, 02 Mar 2011 17:49:52 +0000 /site/?p=2522 In Part 1 of this series on creating the social learning workplace, I defined social learning and social media, and set you on your way to choosing the tools. I’m assuming you’re reading this post because you’ve decided that social learning is a good idea for you and your organization. It isn’t enough to create... Read more »

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In Part 1 of this series on creating the social learning workplace, I defined social learning and social media, and set you on your way to choosing the tools. I’m assuming you’re reading this post because you’ve decided that social learning is a good idea for you and your organization.

It isn’t enough to create a social learning environment. To make it valuable, you’ve got to get your users hooked on great learning opportunities, valuable content and fun conversation. Here’s how to get started.

Kick Your Social Learning Network Off With a Bang

Start the network wholeheartedly by ensuring that your colleagues discover a vital and lively community, from the beginning. Your goal is to provide the same feeling of excitement for a first time visitor that we probably all had the first time we discovered our own personal learning networks on blogs, Twitter or wherever: “Wow! Look at all these people saying smart things and sharing expertise that’s relevant and useful to me!”

Your job, as the social learning environment creator and leader, is to promote high quality interactions and to use your leadership to judiciously reward and engage others. Let’s say you’re going to use Yammer in your workplace. Here’s how I would advise you to get started:

  • Pre-populate it with content, including links to videos, articles, blog posts, etc.
  • Bribe a pilot group to start some conversations and set a good tone before you do a widespread roll-out.
  • To the best of your ability, ensure that learners have time to participate in the learning environment.
  • Have a plan for connecting people who might not know each other. Make it someone’s job to introduce people to one another.
  • Have a plan for organizing and tagging content so that people can find what is relevant to them easily.
  • As a leader, listen! Do not let your opinion or perspective overtake your ability to facilitate constructive conversation.
  • Set the tone and the example for your community by being gracious, polite and welcoming. Sumeet Moghe recently shared a post on a negative community experience he had. Don’t be that moderator.
  • Share useful resources. Repost/retweet/republish often (with permission when appropriate).
  • Tag people in posts to ask them to answer a specific question or conversation.
  • As time passes, figure out who your “power users” are. Give them more responsibility, as a “moderator” or “connector”.
  • Figure out who your least engaged colleagues are and target them for encouragement.
  • Delete posts with extreme caution. You will develop maximum credibility and set the best example for your community by responding professionally to any inappropriate content or behavior.

Please share your tips in the comments!

Image Credit: Polygon Homes on Flickr

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Creating Virtual Worlds with Video Game Technology https://www.opensesame.com/site/blog/creating-virtual-worlds-video-game-technology/ https://www.opensesame.com/site/blog/creating-virtual-worlds-video-game-technology/#respond Tue, 01 Mar 2011 17:52:25 +0000 /site/?p=2523 Video game camera technology like the Kinect creates engaging, interactive virtual experiences for games like Dance Central, Soccer and Motion Workout 2, andit’s also inspiring really cool hackslike this one: Little Magic Stories from Chris O’Shea on Vimeo. Not only are these kids almost criminally adorable, this use of consumer video game technology is amazing.... Read more »

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Video game camera technology like the Kinect creates engaging, interactive virtual experiences for games like Dance Central, Soccer and Motion Workout 2, andit’s also inspiring really cool hackslike this one:

Little Magic Stories from Chris O’Shea on Vimeo.

Not only are these kids almost criminally adorable, this use of consumer video game technology is amazing. Artist and designer Chris O’Shea used a hacked Kinect camera to watch the children’s movements and control the holographic projection surrounding them (Read about the technical details on O’Shea’s site).

My colleague Josh sent me this video and said, “Look! It’s like the Star Trek Holodeck!” You may not be able to actually pick up and touch the floating fish, but these holograms have depth and respond to the children’s movement, causing almost infinite glee.

These virtual worlds foster imagination, creativity and social skills, as participants work together to create complex and imagined worlds. Just think of all the applications for professional education: Simulations, game play and team-building activities.

These interactive holographic environments create engaging and safe environments to practice responding to changing external environments. Learners participating in interactive learning activities demonstrate higher performance than in traditional one-way teaching environments, and perhaps more importantly, they report higher satisfaction with the learning experience.

What a great way to make learning fun! I’ll look forward to completing my next compliance training in an interactive holographic stage. The real Holodeck, with realistic simulations, demonstrations and immersive learning environments, may be a ways down the road, but in the meantime, this is pretty darn cool.
 

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Part 1: Creating a Social Learning Environment https://www.opensesame.com/site/blog/part-1-creating-social-learning-environment/ https://www.opensesame.com/site/blog/part-1-creating-social-learning-environment/#respond Fri, 25 Feb 2011 17:03:35 +0000 /site/?p=2524 Social learning. We’re all talking about it, wishing for it and hoping to facilitate it in our offices. But what is it, exactly? I participated in a webinar a few weeks ago in which the speaker used “social learning” and “social media” interchangeably, creating a confusing mishmash of misinformation. It’s a common misconception, so let’s... Read more »

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Social learning. We’re all talking about it, wishing for it and hoping to facilitate it in our offices. But what is it, exactly? I participated in a webinar a few weeks ago in which the speaker used “social learning” and “social media” interchangeably, creating a confusing mishmash of misinformation. It’s a common misconception, so let’s clear it up.

Social learning is knowledge acquisition that occurs in communication between people. Not just the act of using social media to ask a question – but the act of communicating with peers, colleagues and the larger world to seek information. There are incredible folks like Marcia Conner, Jane Bozarth and Clive Shepherd doing hard thinking and writing about how social learning can help us work smarter and more efficiently.

Social media tools are technologies that enable communication and create connections between people. Social media can enable social learning and make it even more powerful by capturing, recording and organizing information exchange and learning that occurs between people.

I was a Peace Corps Volunteer in Mali, where I saw that institutional knowledge was lost every year as volunteers completed their two years of service and went home. It was a constant, depressing cycle of capacity loss as new volunteers confronted the same problems their predecessors had but could not learn from their experiences.

As I was finishing my service, an intrepid volunteer instituted a Peace Corps Mali wiki, and engaged volunteers in supplying content by adding project proposals, reports, analysis and descriptions as they worked. I’ve checked back into this wiki a few times and found that it’s growing at a great rate. This is an incredibly powerful example of how combining social media with social networks is making sure that Peace Corps Volunteers aren’t wasting time reinventing the wheel.

As in this example and many others, social learning networks promote collaboration, save time and enable workforces to innovate faster. Now, in an age of the globalized workplace, with dispersed employees, complex organizational structures and rapid change, combining social media and social learning is one way to make sure your organization has a competitive advantage.

Tools for Social Learning

Your coworkers are already using social media in their private lives. Take advantage of that familiarity with social media tools to connect people to one another in your workplace.

The tools for creating those workplace social networks are almost infinite. Jane Hart, an expert on learning in the workplace, curates an annual Learning Tools Directory, which is chock full of tools that can be applied to the learning workplace. Twitter, Yammer, Bloomfire, Facebook, wikis, SocialCast, Jambok and LinkedIn are all great networks and systems for facilitating communication between people, with varying degrees of privacy and flexibility. Traditional learning management systems are hustling to create features that allow learners to not just take courses and quizzes but to connect with one another in meaningful ways.

Do you want to see how it’s done? LINGOs, the fabulous nonprofit that connects elearning resources to the employees of international development organizations, uses an open LinkedIn forum to great effect. LINGOs staff members and member organizations participate in a high quality discussion on how they confront learning and development challenges in their workplaces. This is an example of connecting distributed human resources to create a knowledge base that’s smarter and more effective than just a bunch of individuals.

I’ve written about how my organization uses Yammer to share information in non-intrusive and simple ways. Using Yammer is also supporting our emerging work culture, which is great for boosting morale and team spirit. I encourage you to experiment with social media tools in your workplace to facilitate communication and collaboration.

In closing, the next post in this Social Learning Workplace series will focus on the techniques of promoting a workplace social network.

Photo Credit: oedipusphinx on Flickr

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What I Learned about Learning from Harry Potter https://www.opensesame.com/site/blog/what-i-learned-about-learning-harry-potter/ https://www.opensesame.com/site/blog/what-i-learned-about-learning-harry-potter/#respond Wed, 23 Feb 2011 16:29:48 +0000 /site/?p=2525 While suffering from the unavoidable nasty winter cold this month, I have spent many cozy hours on my couch rereading the Harry Potter canon. I’ve been mulling over all the examples the Harry Potter story offers of how motivated people can create learning opportunities and collaborate to accomplish team goals. Spoilers follow, if you are... Read more »

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While suffering from the unavoidable nasty winter cold this month, I have spent many cozy hours on my couch rereading the Harry Potter canon. I’ve been mulling over all the examples the Harry Potter story offers of how motivated people can create learning opportunities and collaborate to accomplish team goals.

Spoilers follow, if you are not yet a Harry Potter reader. 

  • Leaders empower others through mentorship. In Harry Potter & the Order of the Phoenix, when the Hogwarts students suffer from the lack of a competent Defense Against the Dark Arts professor, Harry becomes a peer-to-peer teacher, leading informal classes to share his experience and practical knowledge. Harry creates a team (an Army, in fact) of capable, empowered and knowledgeable peers.

    Take Away: A good mentor will help anyone make the most of our abilities.

  • It takes more than book reading to be an expert at what you do. Hermione is studious and diligent, but her book learning does not always help her succeed in the real world. In Harry Potter & the Half Blood Prince, Hermione relies on the rote instructions in her Potions book and grows ever more exasperated with Harry as he thrives using the the mysterious handwritten notes in his used Potions book.

    Take Away: Harry succeeds in Potions with his rogue textbook because he’s flexible and willing to take risks. Lesson learned.

  • Practice makes perfect. In Harry Potter and the Prisoner of Azkaban, it takes Harry a long time to learn to produce a perfect Patronus, but he does it by working consistently with Professor Lupin.

    Take Away: Diligence, hard work and repetitive practice enable him to achieve a skill well beyond expectations for his age group.

  • Collaborative teams solve complex problems. In Harry Potter & the Deathly Hallows, Harry wants to set out alone to hunt down the remaining Horcruxes, shunning Ron and Hermione’s offers to travel with him. They persuade him to go it as a team, and the entire book offers countless examples of how Hermione and Ron’s partnership and collaboration is necessary to get the group through challenges.

    Take Away: Working in teams offers multiple ideas, multiple points of view and complex solutions for complex challenges.

These examples of learning and problem solving are great values for children to learn as they develop their reading skills, but they are also great examples of how leaders can thrive in professional organizations.

Plus, Harry Potter is fun to read.

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Five Ways to Get Me to Click on Your Link https://www.opensesame.com/site/blog/five-ways-get-me-click-your-link/ https://www.opensesame.com/site/blog/five-ways-get-me-click-your-link/#respond Mon, 21 Feb 2011 16:58:33 +0000 /site/?p=2526 OpenSesame is a new tech company, and we’re embracing social media outreach to connect with the elearning community. It’s my job to put OpenSesame in front of the people who can benefit from participating in our marketplace. I do that primarily through blogs and social networks, as well as direct outreach. My participation in the... Read more »

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OpenSesame is a new tech company, and we’re embracing social media outreach to connect with the elearning community. It’s my job to put OpenSesame in front of the people who can benefit from participating in our marketplace. I do that primarily through blogs and social networks, as well as direct outreach.

My participation in the elearning community has helped me understand some principles of what people do successfully to engage their audiences. I am not an expert, but I’m happy to share what converts me from an impression to a click.

  1. Sell without selling. It’s fine if you’re trying to engage in conversation to meet new leads. Just don’t use your business’s motto or your website’s tagline in its entirety as a stand-alone tweet.
  2. Facebook and Twitter are not the same thing. Don’t let HootSuite or Tweetdeck persuade you that these two very different communities can be treated the same way. I recently “unliked” a beloved restaurant on Facebook because they were using HootSuite to update their status every time they tweeted. Great updates on Twitter can be Facebook News Feed spam.
  3. Make it easy for me to figure out who you are. Make sure your profile on Facebook, Twitter, Quora, your blog, LinkedIn, etc. is informative and answers basic questions about who you are, what you do and what your affiliations are. Also, provide a way for me to contact you besides just commenting on a blog post.
  4. Give me a hint as to what’s in that link. Please, for the love of Jane Bozarth, do not post a tweet like this: “This is so funny! www.bit.ly/a;lskfjdpaowie.” I promise you, I will not click on it. If there’s no sign that a human edited and interpreted the content in your Tweet, I will assume that your Twitter account has been hacked by evil spam bot and clicking on the link will reduce my laptop to dust.
  5. Solve my problem. Either answer a question someone has asked with a real, substantive answer or proactively share information and ideas that will improve my ability to do my job. Answering a question about, for example, the best software tool for small business with an unspecific promotion of your own product does not make me trust you or hear your message. Demonstrate that you understand the use case and explain why your product meets the need. Consider recommending other solutions you might know if your product isn’t the best for the situation.

In summary, be a human being. Earn trust. Build connections.

Photo Credit: rustman on Flickr

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Creating a Multi SCO Package to Include Support Materials https://www.opensesame.com/site/blog/creating-multi-sco-package-include-support-materials/ https://www.opensesame.com/site/blog/creating-multi-sco-package-include-support-materials/#respond Thu, 17 Feb 2011 16:48:02 +0000 /site/?p=2527 Enhancing the learning experience and capturing the virtual student’s attention often requires tangible items. These tangible items can be in the form of templates and tools the students can use during the course and after the course when they apply what was learned. The question becomes, “How can these items be included in a SCORM... Read more »

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Enhancing the learning experience and capturing the virtual student’s attention often requires tangible items. These tangible items can be in the form of templates and tools the students can use during the course and after the course when they apply what was learned. The question becomes, “How can these items be included in a SCORM package?” It turns out to be easier than you might think.

You start by creating a resource folder that includes the files that the students will download from within the SCORM package. Next, you create a single html page that should be no larger than 720 x 540. Avoid scrolling is a good rule of thumb. On the html page, which you can create in Microsoft Word or other word processors, write the hyperlinks to the files that are in the resource folder: 

 

 

 

The htm or html file will have a folder that contains any graphics you added to the file. Notice that the spreadsheets are all included within the resource folder called CEM Toolkit. The overall course folder looks like this.

The resources are in the CEM Toolkit folder and the CEM_Course folder. Each of these becomes a separate SCO. In this example the SCORM package contains two SCOs, thus a multi SCO package. In your item callouts within the manifest the resources are within those two folders and you point to the html files.

The Download the Course Toolkit htm file looks like the following image. You can add links to a website to launch from your logo. The hyperlinks listed allow the student to download the files from within the SCORM package that resides within the LMS. That is how you include support materials that the students can download from within your course.

 


Charlie Carpenter is the President of Process Predictability Management, Inc and the founder of EducateVirtually.com
in Naples, Florida. He is the Instructor of Lean Six Sigma, Design for Six Sigma, and Kaizen Facilitator courses for Missouri State University’s Management Development Institute and Ozarks Technical College Center for Workforce Development.

 

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Release Notes: New SCORM Video Player Connects Learners to Millions of Videos https://www.opensesame.com/site/blog/release-notes-new-scorm-video-player-connects-learners-millions-videos/ https://www.opensesame.com/site/blog/release-notes-new-scorm-video-player-connects-learners-millions-videos/#respond Wed, 16 Feb 2011 23:36:00 +0000 /site/?p=2528 The OpenSesame crew is proud to announce the newest feature in our elearning marketplace: a SCORM video player, which unlocks millions of hours of high-quality video content for use in enterprise learning management systems.   We understand that organizations need to track learners’ participation and performance to meet compliance requirements and understand their employees’ skills.... Read more »

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The OpenSesame crew is proud to announce the newest feature in our elearning marketplace: a SCORM video player, which unlocks millions of hours of high-quality video content for use in enterprise learning management systems.

 

We understand that organizations need to track learners’ participation and performance to meet compliance requirements and understand their employees’ skills. We’re making it possible to use one more kind of training content in learning management systems to meet development goals.

If you’re a  seller, you can add your video to our open marketplace for buying and selling elearning courses. If you’re a buyer, you can purchase and add video content to your LMS and connect it to the necessary learners. You’ll know who has taken the video course, and if they haven’t completed it, you’ll know how long they watched it.

It’s our mission to unlock elearning for the buyers and sellers of elearning content, and our new video player adds one more tool to the learning and development toolkit for creating elearning experiences that are diverse, effective and interesting.

 

What’s SCORM?

The Sharable Content Object Reference Model (SCORM) is the e-learning industry’s set of software standards. Advance Distributed Learning (ADL), a government body, created this system of industry standards for e-learning software to ensure that content created by different authors can be viewed and tracked in a variety of LMSs.

Applications for the Buyers & Sellers of eLearning Content

The new video player enables a variety of new learning scenarios:

  • Owners of existing video content can easily sell their videos in the OpenSesame marketplace for use in learning management systems.
  • Training managers can deploy existing videos into their LMS to track their employees’ professional skills development.
  • Subject matter experts with minimal software design experience can create elearning videos to share their expertise.
  • When there’s no time to create a detailed elearning course, developers can share information about industry developments or new regulatory requirements by creating a quick video for trackable use in their organization’s LMS.

We’re proud to develop features that give the elearning community more tools to meet their learning and development goals.

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My Valentine for the eLearning Community https://www.opensesame.com/site/blog/my-valentine-elearning-community/ https://www.opensesame.com/site/blog/my-valentine-elearning-community/#respond Mon, 14 Feb 2011 18:34:05 +0000 /site/?p=2529 I am celebrating Valentine’s Day with a love letter to the elearning community, in appreciation of the group’s collective willingness to share resources, exchange ideas and encourage peers. Creating an elearning community of practice is simple. For such a targeted topic of discussion, there is a large group of elearning practitioners active in blogs and... Read more »

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I am celebrating Valentine’s Day with a love letter to the elearning community, in appreciation of the group’s collective willingness to share resources, exchange ideas and encourage peers.

Creating an elearning community of practice is simple. For such a targeted topic of discussion, there is a large group of elearning practitioners active in blogs and social networks (see our blog roll on the right for ideas). There are diverse discussions about theory, technicalities and practice, and tons of people who are willing to provide advice and guidance.

Each morning, my Google Reader and HootSuite pages are full of new ideas that inspire conversations in our office, ideas for new features in our elearning marketplace and sometimes, general laughter. I’m grateful for the hundreds of opportunities to learn I get each week through this community and specifically through connections I have made through #lrnchat to elearning thought leaders.

More than just a richly supportive network, the elearning community acts as an example to our customers, the learners in academic and professional environments worldwide. This Valentine’s Day, I wish for everyone to find a network of committed and thoughtful peers who will inspire, support and inform. May the elearning community inspire learners everywhere to create lively and meaningful learning networks.

An Invitation

In closing, we have an invitation. We are recruiting elearning professionals to be OpenSesame expert reviewers.

Our goals are to provide buyers with trustworthy information about the quality and purpose of courses and also to promote a lively community around our marketplace. While we do not wish to suppress critical reviews, we want to encourage reviewers to frame their feedback in a useful and constructive way, providing action items for the course creators.

If you are interested in being one of OpenSesame’s expert reviewers, please send me an email

Photo Credit: kimrv on Flickr

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Thoughts on a “Controversial” Approach to Rapid eLearning Development https://www.opensesame.com/site/blog/thoughts-controversial-approach-rapid-elearning-development/ https://www.opensesame.com/site/blog/thoughts-controversial-approach-rapid-elearning-development/#respond Sun, 13 Feb 2011 16:31:21 +0000 /site/?p=2530 Editor’s Note: Mark is graciously allowing us to share his post in response to a guest post we featured last week from Tom Carter. I should also add that “controversial” was my word, and not Tom’s. Finally, the OpenSesame SCORM Video Player makes it possible to track video files in any learning management system. One of the... Read more »

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Editor’s Note: Mark is graciously allowing us to share his post in response to a guest post we featured last week from Tom Carter. I should also add that “controversial” was my word, and not Tom’s. Finally, the OpenSesame SCORM Video Player makes it possible to track video files in any learning management system.

One of the things that popped up in the Thursday #lrnchat was a note from the folks at @OpenSesameNow about a blog post talking about using video as a rapid content development method. I chimed in because I’ve had some success creating some quick & dirty assets to support our own rapid ID/Dev ecosystem. So with their permission and encouragement I am recording a few thoughts on the post and what it could mean to organizations and individuals.

The author, Tom Carter, is a senior Insructional Designer in the UK and – like my own employer – his has a genuine interest in rapid e-learning, so as I read through the post, I actually wasn’t surprised by what I read, in spite of the caveat that his opinions might be “controversial”. In fact, I didn’t find it controversial at all. Of course, that makes me wonder whether or not I’m as much of a “disruptive” innovator and experimenter as Tom is, or perhaps his ideas really aren’t as controversial on this side of the pond.

An emerging trend in workplace learning (not a new one by any means) is making use of the tools at your immediate disposal to create quick, low-cost, or no-cost learning assets & resources, and Tom uses a great example in YouTube. The sense that I get is that he’s really not pushing people to start broadcasting Jackass-type videos into the workplace, but more about using it as a delivery and hosting mechanism. In the same way Terrence Wing has been promoting the use of Facebook and Twitter as a delivery mechanism, Tom promotes this easy and accessible community portal and content in a similar fashion. As he notes, one of the benefits of this approach is that you can really stop thinking about learning as an event-driven and exclusive or restrictive phenomenon, and start enabling continuous, regular access to knowledge assets for your learners. Done correctly, you can also take advantage of the social aspects of this approach to engage and stimulate your learner community.

I shared a similar experience when looking for solutions to the platform certification we were putting together. While we had a number of quite handy reference guides, we wanted to try something faster. Tom’s comments about storyboarding and process remaining relevant but less intrusive certainly ring true in this case. As the resident platform expert I knew it was going to be my expertise captured and published for new platform learners.

Through a fortunate happenstance, I came across Jing: a very simple screencast tool that would incorporate voiceovers. The other nice piece of that equation was the ability to host through screencast.com for a ridiculously low annual license fee. And so, a screencast star was born. The process was kept pretty simple. I had already created the standards and exercises for the various certification tasks, so my next step was to create a very simple script to use as my voiceover. The challenge with the free version of Jing is that you have to keep it to less than 5 minutes of recording. While I thought that might be really tough at first, it’s amazing just how much you can get through in that time and still make it effective. It also satisfies what I consider to be a basic requirement of e-learning for the modern knowledge worker: it has to be short, focused, and concise. The learners who have been participating in our certification program have indeed made good use of these video demonstrations and are capable of producing some really high quality e-learning content. We also use them for general learner support issues (the certification elements are really the exercises and the coached feedback provided).

So there are some drawbacks to this kind of method and where I think Tom’s post may fall a little short for an in-house implementation, and that is how we tie metrics and achievement back to business objectives, or even how we make use of relevant data from the platform(s). We may be able to get some raw, basic data on views, comments, etc., but there’s no direct interchange (that I know of) between YouTube and people management systems. So while metrics exist, it’s hard to make sense of the data when you’re doing it all manually.

We also have some limitations with respect to the video format because they are not as flexible for editing purposes. Now, with a 5-min limit in the tool I use I suppose it’s not that ponderous to re-record, but if you had a lot of assets that required editing to reflect a process change, interface update, or something similar, you may have a lot of work on your hands.

This isn’t a criticism of Tom, but more of an observation as I ponder the topic: the other acknowledged weakness of this approach as a sole source of instruction is that it’s demonstrative only. Learners will still need an environment where they can “fail” and still learn something. The screencasts and videos are great for showing “the right way” to do something, but it is still up to the learner to roll up their sleeves and try it out. So unless that kind of environment exists in concert with the informative or instructional assets, it may lose some of its effectiveness; particularly if you’re trying to use this method to support business-critical applications, systems, and practices.

With all that said, Tom is to be applauded for sharing what may be – to some – a radical idea. But if you strip it of the brand and any associated criticisms, the approach and process are sound. When you need to get some knowledge and skill demonstrated to your learner community, you could do far worse than to engage in this form of digital storytelling. If the social and “connective” aspects are in place, then you may have the foundation necessary to break the cycle of “death by PPT” or overly expensive solutions to simpler problems. Just be mindful that it’s only one tool at your disposal and that the other supporting elements need to be present in some fashion so you can truly make on-demand assets a reality.


Mark Sheppard is the Senior Learning Specialist for MindMuze, a learning services and innovations firm in Toronto. They are changing the way organizations develop and manage their e-learning portfolios with the SH!FT Rapid E-learning Ecosystem.  Learn more at http://www.shiftelearning.com and follow Mark on Twitter at @shiftguru.

Image Credit: StreetFly JZ on Flickr

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Business Networking Tips: The Key to Making Effective Small Talk https://www.opensesame.com/site/blog/business-networking-tips-key-making-effective-small-talk/ https://www.opensesame.com/site/blog/business-networking-tips-key-making-effective-small-talk/#respond Sat, 12 Feb 2011 00:03:26 +0000 /site/?p=2531 When it comes to business networking, a lot of people define their problem as not knowing what so say. They would rather pull out their hair by the roots than start a conversation with a complete stranger. Oddly enough, one of the keys to effective business networking and small talk is not the talking itself,... Read more »

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When it comes to business networking, a lot of people define their problem as not knowing what so say. They would rather pull out their hair by the roots than start a conversation with a complete stranger. Oddly enough, one of the keys to effective business networking and small talk is not the talking itself, but the listening. Among all of the business networking tips and tricks, active listening is one of the most important. But because most of us are not born good listeners, here are some tips:

  1. Remain present. Do not allow your mind to drift.  Let the person say everything he or she wants to say before you start thinking of a reply.
  1. Don’t break eye contact.This way, the speaker will know you are paying attention and that you care.
  1. Ask questions to clarify.This is not your turn to speak, focus on what is being said, and if you don’t understand something, ask the speaker for clarification in a sincere way.
  1. Acknowledge feelings. When the speaker talks about his or her feelings, acknowledge them.  It won’t diminish you to concede that the person is happy, upset, or sad.
  1. Reiterate. From time to time, repeat what the person is saying to you, using different words, in order to make sure you understand what is being said.  For example, say “Let me see if I understand correctly…”
  1. Try to understand before you ask to be understood. Before saying anything about the situation, make sure you understand the other person’s position.
  1. Offer non-verbal feedback. While the person speaks, smile, nod, frown, move your shoulders, raise your eyebrows, or make any other kind of gesture supports what is being said.
  1. Respect the silence. It is not bad to remain silent; these intervals let you and the speaker think about what was said, and lets you confirm that he or she has said everything they intended to communicate.  After a few seconds have passed, you can talk.   
  1. Notice the non-verbal as much as the verbal information. There is always a meaning to what someone says and to what he or she doesn’t say, but communicates through body language.
  1. Ask for permission. Maybe a person just wants to be heard, or maybe he or she wants advice.  Offer advice only if the person wants it and only after he or she has finished talking.  If you are not sure about what they want, ask if they want your opinion.

One of the most important small business networking tips you’ll ever hear is that active listening is very important in networking. If you need more professional networking tips, then Networking Tips Small Talk 101 is the e-learning course for you. In this course, participants learn about the advantages of active listening, but also learn to apply the P.O.S.E.S. method for small talk.

Build the relationships you seek and take your business networking to the next level.

Image Credit: JodiWomack on Flickr

 

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Eat the Dog Food: QR Codes for Learning https://www.opensesame.com/site/blog/eat-dog-food-qr-codes-learning/ https://www.opensesame.com/site/blog/eat-dog-food-qr-codes-learning/#respond Thu, 10 Feb 2011 17:57:55 +0000 /site/?p=2532 At OpenSesame, we love the saying “eat the dog food”. This is particularly appropriate in our office because our CEO, Don Spear, was previously an executive and cofounder of PetSmart. Of course, it doesn’t actually mean that he wants us to eat kibble. Don wants us to try out the products, tools and techniques that... Read more »

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At OpenSesame, we love the saying “eat the dog food”. This is particularly appropriate in our office because our CEO, Don Spear, was previously an executive and cofounder of PetSmart. Of course, it doesn’t actually mean that he wants us to eat kibble.

Don wants us to try out the products, tools and techniques that our customers use in order to do a better job meeting our customers’ needs. It’s great advice.

I eat the dog food by testing applications like Yammer, taking the courses that are for sale in our marketplace and testing out demos of learning management systems and authoring tools. My latest foray into the pet food aisle is testing the use of QR codes for information sharing.

I am looking forward to seeing how people actually use the QR codes, but in the meantime I’m eager to try out some different applications. Our first step was adding QR codes to our business cards to make it more convenient to access and share our contact information. 

We used the Kerem Merken QR Code Generator to embed a vCard in the QR code rather than just redirecting to a website. This means that our new connections can create a contact in their phone by using QR code readers like i-nigma 4 on their smart phones.

Ideas on Applications for Learning

The Kerem Merken QR code generator creates codes based on the data input you provide. You can set the QR code to do a variety of things: Embed text, create new contacts, go to a website, generate a Tweet, etc. This is an incredible tool for communication and learning.

Slap QR codes on different office doors and pieces of equipment, equip new hires with QR code reading apps and send them on a scavenger hunt through your offices to teach themselves where things are and to get acquainted with their peers.

Work with your company’s management to extend your learning enterprise: Put QR codes on product labels, print collateral and (if applicable) signs. Town Halls around the country should put QR codes on maps, street signs and interpretive panels in parks and historic sites.

QR codes are not just a novelty. They’re a way to anticipate the follow-up question and put the information directly in front of the learner. Instead of hoping that your colleagues will seek out information about the new piece of equipment in your office, QR codes or similar short cuts put the follow-up information right in front of them.

How are you using QR codes for learning and information sharing?

Photo Credit: JnL on Flickr

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The Educational Big Bang https://www.opensesame.com/site/blog/educational-big-bang/ https://www.opensesame.com/site/blog/educational-big-bang/#respond Tue, 08 Feb 2011 17:01:52 +0000 /site/?p=2533 Editor’s Note: Tom’s opinions are controversial, but he offers an interesting perspective on meeting rapid development needs and making elearning affordable with video. In addition,OpenSesame’s new SCORM video player makes video courses trackable in any learning management system. E-Learning is dead, long live E-Learning. We are experiencing an educational big bang. The world has embraced... Read more »

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Editor’s Note: Tom’s opinions are controversial, but he offers an interesting perspective on meeting rapid development needs and making elearning affordable with video. In addition,OpenSesame’s new SCORM video player makes video courses trackable in any learning management system.

E-Learning is dead, long live E-Learning.

We are experiencing an educational big bang. The world has embraced it, but we instructional designers seem to have missed out, caught in a quagmire of our own making. We’ve read all the books, steeped ourselves in educational theory and gained thousands of hours experience.

According to the Chapman Alliance Research Study, companies are spending on average 184 hours to produce 1 hour of medium level elearning. That’s one week’s work to produce 10 minutes product. I’m suggesting that for not all, but many projects, we can bring this down to 15:1.

So how can we do it? Okay, I’m going to say a dirty word: YouTube. Yes, I know it’s mostly utter rubbish, but some of it is wonderful. If you want to know how to change a carburetor or use an iPhone, there are dozens of people who can show you. It’s this visualisation that’s so effective (if you want a weightier example, look up jove.com).

The standard YouTube producer will have created their tutorial in a few hours. I bet they’re not an instructional designer, trainer or project manager. But they create a sufficiently clear video to teach me what I want to know. The can do this because they are experts at what they teach. They’ve probably changed a carburetor hundreds of times.

I’m sure you’re thinking: What about the analysis, the storyboarding, the instructional design? I’m not saying these aren’t important, of course they are. But if you know a process really well, they’re less time consuming. When you teach a kid how to bake a cake you don’t analyse the problem, create storyboards, chunk the material. No, you show them. You know the process, you know the aims.

In the workplace, over 70%  of knowledge is learnt informally (Bureau of Labour Statistics). You wander over to an expert and say, “Can you explain sprocket management to me?” You’ll get someone who knows their sprocket management really well and who, like all of us, enjoys imparting that knowledge. The best bit is this person never asks multiple choice questions at the end.

Now, some of you will be thinking: Yes, but you had the opportunity to ask questions.

And that’s it, isn’t it? That’s what we do. We try to answer all of the questions when there’s no one there to answer them. With that in mind we create virtual worlds, software simulations and serious games. The 184 hours are spent trying to cover all eventualities, and I estimate we only succeed about 60% of the time.

So, here’s my great insight. Use Screen Capture software or video to produce lessons involving experts where possible. With this approach I regularly get a ratio of 15:1 development to learning, sometimes as low as 10:1.

I believe that all the user really wants is to lean over the partition and say “Psst, how do I this?” and to hear the answer, “I’ll show you.” With video learning, they can.


Thomas Carter is the Senior Instructional Designer at Clearly Strong e-Learning, a company that unleashes the potential of elearning to meet the training needs of the corporation. Find him on LinkedIn.
 

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Report from San Jose: TechKnowledge 2011 https://www.opensesame.com/site/blog/report-san-jose-techknowledge-2011-wrap/ https://www.opensesame.com/site/blog/report-san-jose-techknowledge-2011-wrap/#respond Mon, 07 Feb 2011 19:34:53 +0000 /site/?p=2534 I spent last week in San Jose with the OpenSesame team for the American Society of Training & Development’s annual TechKnowledge conference, enjoying beautiful weather, great discussion and connecting names (or more likely, Twitter handles) with faces. OpenSesame looks forward to conferences for the opportunity to connect with the elearning community to better understand how we... Read more »

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I spent last week in San Jose with the OpenSesame team for the American Society of Training & Development’s annual TechKnowledge conference, enjoying beautiful weather, great discussion and connecting names (or more likely, Twitter handles) with faces.

OpenSesame looks forward to conferences for the opportunity to connect with the elearning community to better understand how we can unlock elearning and create connections between buyers and sellers in our marketplace. We were proud to release our new SCORM video player, which enables organizations to view and track simple videos in their SCORM-based learning management systems.

We also love to play our Unlock Elearning (and iPads) conference game. We deck attendees out in OpenSesame hoodies and give them key chains with keys that may or may not open a locked briefcase carrying an iPad. Four TechKnowledge attendees won an iPad last week:

TechKnowledge was also a momentous occasion for me, as I met some of the great folks I enjoy tweeting with: Aaron Silvers (@mrch0mp3rs), Damon Regan (@damonregan), Cammy Bean (@cammybean), Ellen Wagner (@edwsonoma), Terrence Wing (@terrencewing), Meg Bertapelle (@megbertapelle) and Justin Mass (@jmass). I recommend following all of these guys for insights, advice and general friendliness.

Aaron, Damon and I had a long conversation about the value of communities of practice and discussion, and the ways in which community managers can facilitate useful conversations among our communities. I’m still thinking about a blog post based on Aaron’s advice on creating and sustaining trust in open membership networks. (The short version: “Solve people’s problems.”)

I also met some smart and fun elearning leaders during the informal networking that follows any good day of learning: Kris Rockwell (@hybridkris) and Koreen Olbrish (@koreenolbrish). After reading through Kris and Koreen’s Twitter streams, I know I’ll learn a lot from their ideas on learning gamification and alternative reality games specifically.

In general, I was incredibly impressed and inspired by how creative, learner-focused and experimental TechKnowledge attendees are. It’s not easy to take risks on new technology to empower learners, but every snippet of conversation I overheard or participated in was focused on removing barriers, connecting people and making the future possible. I’m looking forward to continuing the conversation online and in Vegas next year.

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Sales Training For The Big Win: Successful eLearners https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-salestraining/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-salestraining/#respond Tue, 01 Feb 2011 17:39:50 +0000 /site/?p=2535 If you are creating or selecting sales training content, how can you ensure that your course will effectively engage and motivate a learner to successfully complete the online learning program? Some learners will motivate themselves. Highly self-directed learners thrive in the online learning or elearning environment, as they can direct their own work and focus... Read more »

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If you are creating or selecting sales training content, how can you ensure that your course will effectively engage and motivate a learner to successfully complete the online learning program?

Some learners will motivate themselves. Highly self-directed learners thrive in the online learning or elearning environment, as they can direct their own work and focus on the knowledge and skills that will be most useful to them.

However, the elearning environment is very different from the traditional school environment, and some learners may require more support to enable them to engage successfully in online learning opportunities.

To make the most of the elearning experience, the learner must proactively engage with a wide variety of materials – from viewing audio, reading notes to listening to podcasts. Learners will also derive the most benefit from their elearning experience by building a personal learning network online through forums, social media, chat and email.

Sales Training – The 4 Traits of Successful eLearning Courses

Whether you are buying or selling elearning classes on sewing, safety training, cooking or sales training, make sure that your elearning course has these characteristics in order to engage every learner:

  • Attention: Your elearning course must create curiosity and retain learner excitement. Your course must have a clearly articulated objective and ensure that each aspect of the sales training course relates directly to that objective in order to maintain a high level of learner attention.
  • Relevance: Ensure that the elearning course you are buying or selling clearly explains how the learner can connect the elearning experience to real-life sales situations. How is this informationg going to affect the learner’s sales work?  
  • Confidence: Make sure that the sales training course you buy or sell creates a positive learning experience that reinforces a student’s confidence in his or her sales skills. As the saying goes: “Whether you believe you can or can’t do something, you’re right.” Make sure your training course provides positive, useful feedback that helps a learner feel empowered to tackle new goals.
  • Rewards: Successful elearning courses exhibit interactive features that establish goals and provide feedback to learners to keep them on track. For example, a sales scenario that challenges the learner to make choices about a conversation with a customer and coaches them on how they can improve will help customize the experience and make it more rewarding.

Check out OpenSesame’s full catalog of sales training courses here.

OpenSesame connects the buyers and sellers of elearning courses in a marketplace where elearning courses are easy to publish and connect to any LMS. Our goal is to create a community where both buyers and sellers thrive and eLearning is accessible, easy to implement, and rewarding for everyone. Shop for elearning courses on OpenSesame to:

  • Purchase only the elearning courses you need, with no long-term commitments or complicated contracts.
  • Use any learning management system that works for you. We don’t discriminate.
  • Our patent-pending technology ensures we instantly connect course content securely to any LMS in minutes, instead of months.

OpenSesame solves the content conundrum for both buyers and sellers. With thousands of training courses on topics from sales to compliance, OpenSesame unlocks elearning. It’s that simple. For more information about OpenSesame, meet our management team, read our blog or find us on Twitter.

Image Credit: musical photo man on Flickr

 

 

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Microsoft Word Training: Why You Need Word 2010 Training https://www.opensesame.com/site/blog/microsoft-word-training-why-you-need-word-2010-training/ https://www.opensesame.com/site/blog/microsoft-word-training-why-you-need-word-2010-training/#respond Mon, 31 Jan 2011 23:34:46 +0000 /site/?p=2536 Let’s face it. At this day and age, anyone can create a simple Microsoft Word document. But that is the key word: simple. Is that all you want to do? Do you want to create simple Word documents that meet the bare minimum requirements, or do you want to create awesome, polished-looking files that will... Read more »

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Let’s face it. At this day and age, anyone can create a simple Microsoft Word document. But that is the key word: simple. Is that all you want to do? Do you want to create simple Word documents that meet the bare minimum requirements, or do you want to create awesome, polished-looking files that will make you look like a pro?  

If you have never taken any Microsoft Word training courses, your decision should be obvious. It’s too difficult to learn all of the features, functions, and shortcuts on your own, and if you don’t, you’ll never use Microsoft Word to its full potential.

But what if you took courses on Microsoft Word’s earlier versions? Do you still need Word 2010 training? Absolutely! There are plenty of new things to learn.

In case you need more reasons to sign up for Word 2010 training, here they are.

It’s more than just an upgrade

Most experts agree that Word 2010 is a lot better than Word 2003, but it has also some major advantages over Word 2007.

  • Word 2010 brings back a File Menu that is similar to Word 2003’s. Word 2007 was so radically different from its earlier versions, it confused the hell out of a lot of people. But now the ribbon is back, and users may easily customize it.
  • Word 2010 offers a new feature called Protected View, which allows users to open files that are potentially risky in a protected environment.
  • Word 2010 comes with a handy Backstage feature, an interface that allows you to manage the saving, sharing, security and printing of your document – all in one place.
  • Word 2010 has drastically improved collaboration and sharing options. The newly added Document Inspector function, for example, audits and cleans up your document before you share it – it can suppress the author field so your name is not revealed and not associated to the document.
  • Word 2010 has better formatting and editing features. The Navigation Pane, for example, shows you all of the appearances of a term you searched for, allowing you to deal with each one separately rather than replacing them all at once.

Seems like a lot to take in, right? And these are just a few of the new functions and features of Word 2010. So now you know you need Microsoft Word 2010 training to learn more about it.

Luckily, TutorPro LTD offers excellent online Microsoft Word training. A part of the Microsoft Office 2010 course, this Microsoft Word tutorial is comprised of 11 modules. Each of TutorPro’s course modules includes audio and exercises that are targeted to help you meet your Microsoft Word online training objectives. TutorPro’s simulated environment provides learners with a realistic course setting. Sign up for TutorPro’s Microsoft Word training online and use Microsoft Word like you never have before.

 

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Safety Training and eLearning Programs: The Look is Important https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-safetytraining/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-safetytraining/#respond Mon, 31 Jan 2011 18:06:38 +0000 /site/?p=2537 We all judge books by their covers. Whether we’re picking out a restaurant for the evening or buying a car, we’re all influenced by appearances to make choices that might even be unwise. That tendency to judge applies to training, too. If you ask training participants what they think of an elearning course, odds are... Read more »

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We all judge books by their covers. Whether we’re picking out a restaurant for the evening or buying a car, we’re all influenced by appearances to make choices that might even be unwise. That tendency to judge applies to training, too.

If you ask training participants what they think of an elearning course, odds are they will comment on the graphic design as much as the learning content.

If you’re an elearning developer, it’s not enough to have great training to share. Your course must be appealing and professional in appearance as well as in content. Whether you are designing an online safety training course or a sales training course, remember that buyers will not invest time and money in a course if they can’t get past initial appearances.

Safety Training and eLearning Programs: The Look is Important

Here are tips on designing safety training courses that will attract buyers’ attention:

  • Use color wisely. Colors entice us, so choose colors that work together and complement the content of the course. Start by learning the basics of color theory so you can use color to your advantage and use online tools like Color Schemer to created coordinated color palettes for eLearning courses.
  • Don’t over-design. If your course looks like it was recorded or designed in the 80s, you should probably consider an update. Resist the urge to use every bell and whistle or animated feature your authoring tool offers. Lost? Take a look through the OpenSesame catalog to get a feel for what other training designers are doing. You will get a feeling for what works and what doesn’t.
  • Be consistent. Create cohesive designs that make sense from page to page. Jarring transitions can distract learners from valuable content.

In every case, you have to keep in mind that besides having a solid teaching design and significant content, the course must also present good visual and relevant design to make it appealing to potential students.

OpenSesame connects the buyers and sellers of elearning courses in a marketplace where elearning courses are easy to publish and connect to any LMS. Our goal is to create a community where both buyers and sellers thrive and eLearning is accessible, easy to implement, and rewarding for everyone. Shop for elearning courses on OpenSesame to:

  • Purchase only the elearning courses you need, with no long-term commitments or complicated contracts.
  • Use any learning management system that works for you. We don’t discriminate.
  • Our patent-pending technology ensures we instantly connect course content securely to any LMS in minutes, instead of months.

 Shop from OpenSesame’s full catalog of safety courses here.

OpenSesame solves the content conundrum for both buyers and sellers. It’s that simple. For more information about OpenSesame, meet our management team, read our blog or find us on Twitter.

Image Credit: Ei! Kumpel on Flickr

 

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Moving From Traditional Training To Virtual Classrooms, Part 4 https://www.opensesame.com/site/blog/moving-traditional-training-virtual-classrooms-part-4/ https://www.opensesame.com/site/blog/moving-traditional-training-virtual-classrooms-part-4/#respond Mon, 31 Jan 2011 17:29:24 +0000 /site/?p=2538   In this fourth, and last installment of series taken from our book, The Learning eXPLOSION: 9 Rules to Ignite Your Virtual Classrooms, we address the delivery of a virtual classroom session. The number one concern we hear from new virtual classroom instructors is how to engage learners. The guidance we give these instructors is... Read more »

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In this fourth, and last installment of series taken from our book, The Learning eXPLOSION: 9 Rules to Ignite Your Virtual Classrooms, we address the delivery of a virtual classroom session.

The number one concern we hear from new virtual classroom instructors is how to engage learners. The guidance we give these instructors is to start by understanding the virtual learning environment and then working on their delivery technique.

While there are distinct differences between Instructor-led Training (ILT) and virtual classrooms, there are also many similarities. Like preparing your physical learning environment. In your ILT classroom you take time to set up the projector, flip charts, tables, and chairs. Some of you also check the temperature of the training room, and even provide “toys” for people to use during the training.

Since this same principle applies to the virtual classroom, you should pay just as much attention to getting your virtual learning environment ready for the instructor and learners.

Proven Methods of Preparing Your Virtual Learning Environment

1. Learner Preparation

  • Before attending the event check to see that you have all the right equipment and strong network connection.
  • Print out any necessary materials.
  • Warn your coworkers and boss beforehand that you will be busy during that time.
  • Place a “Do Not Disturb” sign on your door (or somewhere conspicuous in your cubicle).
  • Turn your cell phone off, not just on vibrate.
  • Eliminate all sources of noise or interruptions.
  • Shut down all other programs on your computer—especially email.
  • Have a bottle of water and snack on hand.
  • Visit the restroom beforehand.

2. Instructor Preparation

  • Apply all of the same practices you are asking your learners to follow.
  • Since your computer is your training room, take precautionary steps to ensure that it is functioning properly.
  • If you facilitate many virtual classroom events it’s advisable to have a second computer as a back up. While this may seem extreme, the first time your computer dies, you will thank us.
  • The same could be said of your network connection. A higher-end, more reliable connection is always safer and faster than the opposite, plus your learners will thank you for a better quality experience.
  • Never facilitate a virtual classroom event form a hotel room unless you have tested the reliability of the connection. Most hotels claim to have a good connection, but very few can back up that statement.
  • Warm up your voice and get energized. Our friend Dave actually puts on his favorite rock song and sings along to before going “on stage.”

In summary, to successfully transfer your corporate training to the virtual classroom requires you to change your approach when it comes to what content to include, how long your sessions should be, how best to teach that content, and how to effectively deliver that content. Just understanding that a virtual classroom requires these different approaches is a great start.


For more information about the authors, visit www.thelearningexplosion.com or www.franklincovey.com/thelearningexplosion or follow them on Twitter. You can purchase The Learning eXPLOSION: 9 Rules to Ignite Your Virtual Classrooms on Amazon.com.

Photo Credit: robleto on Flickr

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The Sixth Rule of LAN Party is Wear Deodorant https://www.opensesame.com/site/blog/sixth-rule-lan-party-wear-deodorant/ https://www.opensesame.com/site/blog/sixth-rule-lan-party-wear-deodorant/#respond Thu, 27 Jan 2011 18:29:27 +0000 /site/?p=2539 I work for a technology company, which means that I’m surrounded by genius software developers who actually wear “There is no place like 127.0.0.1″ shirts. I’m not a developer, so I’m usually on the outside of the cool kids club when it comes to discussing Drupal, CSS, modules and so forth. But the computer discussion... Read more »

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I work for a technology company, which means that I’m surrounded by genius software developers who actually wear “There is no place like 127.0.0.1″ shirts. I’m not a developer, so I’m usually on the outside of the cool kids club when it comes to discussing Drupal, CSS, modules and so forth.

But the computer discussion reached a new technical high last Friday when my colleague Brian (at left) told us that he’d be spending the weekend at a LAN party. A LAN party is a bunch of gaming addicts in one room with their computers and accessories playing team computer games non-stop for long periods of time. No naps, lots of soda.

Brian graciously agreed to share the basic tenets of the LAN party community:

1.  Invite only. By accepting you are committing to the full time period of the LAN
2.  This is not a time for tech support. Before arriving:

  • Get the latest security patches;
  • Update your video card driver;
  • Have any network shares ready to go;
  • Test all games on the game list PRIOR to showing up to the LAN; and
  • We don’t have time to explain how computers work.

3.  Provide your own equipment, including:

  • Computer & Monitor
  • Mouse Pad
  • Headphones are required (nobody wants to listen to your “sweet 7.1 surround sound system”)
  • Computer chair
  • 12 ft + Cat 5e network cable
  • At least 100 GB free on your hard drive
  • Never leave your computer unlocked. An unlocked computer means that you’ll return to your machine to find all of your profiles updated to read “I heart kittens!”

4.  No VPN or Hamachi.  The one exception to this rule is if the host needs to use it to bring a remote attendant into the network. All torrent clients must be turned off at all times.
5.  Rage quitters will not be invited back.
6.  Shower before the LAN and wear deodorant. Consider reapplying the deodorant halfway through.

He also reports that the following food items were consumed by the 9 in-person players during the 21 hours they played last weekend: 48 cans of soda (5.3 cans of soda per person); 1 large bag of pretzels; 1/2 bag of jalapeño chips; case of cookies; 1 container of hummus with carrots and red peppers; 10 burritos; 4 blizzards; 7 bacon cheeseburgers and 1 chicken burger.

These guys came from all over the region to drink soda and stay up all night playing video games. This begs the question: How can we make all of our learning environments as compelling, engaging and fun as the strategy games that Brian and his friends played all weekend?

Game designer and general genius Jane McGonigal has identified some of the things that make games so engaging:

  • Immediate feedback. Gamers are given tasks they are able to accomplish and they are immediately rewarded for success.
  • Feeling of greater purpose. Gamers feel inspired to collaborate and cooperate to accomplish an “epic win”.
  • Deep focus. Inspired by immediate possibility of success, gamers will decide to spend hours getting good at games.

McGonigal wants us to use game environments to solve real world problems collaboratively in virtual environments. At OpenSesame, we’re thinking about applying game dynamics to learning.

What about a virtual world that enables you to get to know your colleagues around the world as you work together to solve a problem? What about a game scenario that makes you feel rewarded and connected to a greater mission every time you learn a new skill? What about letting you “level up” every time you solve a complicated problem or collaborate with one of your coworkers?

Maybe some day you’ll get together to have a LAN party with your workmates. Make sure to bring lots of soda.

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Moving From Traditional Training To Virtual Classrooms, Part 3 https://www.opensesame.com/site/blog/moving-traditional-training-virtual-classrooms-part-3/ https://www.opensesame.com/site/blog/moving-traditional-training-virtual-classrooms-part-3/#respond Tue, 25 Jan 2011 16:34:20 +0000 /site/?p=2540 In the first two posts in this series, we shared our opinions on how to effectively transfer content to the virtual classroom, and what the length of such an experience should be. In this third installment of this four part series taken from our book, The Learning eXPLOSION: 9 Rules to Ignite Your Virtual Classrooms,... Read more »

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In the first two posts in this series, we shared our opinions on how to effectively transfer content to the virtual classroom, and what the length of such an experience should be. In this third installment of this four part series taken from our book, The Learning eXPLOSION: 9 Rules to Ignite Your Virtual Classrooms, we will briefly touch on instructional design.

Please Note! What works in the traditional classroom may not work online. Taking your well-balanced interactive instructor-led training (ILT), and simply throwing it into a virtual classroom platform where you share PowerPoint slide after PowerPoint slide while lecturing your poor audience to sleep, is NOT the right approach. This point may seem obvious, but unfortunately, this is how much of today’s online synchronous learning is taking place.

When you begin building your new virtual classroom experience think about who your virtual learners are. They are most likely sitting at their desk surrounded by numerous other potential distractions like email, the Web, co-workers, background noise, cell and work phones, bosses, their job responsibilities, and much more. In other words, they are just looking for an opportunity to leave your online lecture to update their Facebook status with something like “I would rather crawl across a field of broken glass than attend this boring webinar.”

So knowing that you have to win the battle of distraction, you will need to build a virtual experience with frequent interaction and engagement. To do this we recommend that you hold your learners virtually accountable in three ways— Verbally, Visually, and Kinesthetically. We call this the Rule of Virtual Accountability.

In each of the three areas of virtual accountability there are activities you can create and platform tools you can utilize to build an engaging experience. For example, to hold your learners verbally accountable you could communicate up front that you want their verbal participation, and provide frequent opportunities for them to verbally respond to questions and exercises. To hold your learners visually accountable you should provide a visual roadmap of the training. And preferably not a slide with bullet points. If your platform allows for it, use videos to teach a principle. If you do this be sure to keep your learners accountable by asking them to answer related questions during or after the video. In the case of Kinesthetic accountability give your learners something to write on during the experience. We call these supplemental materials, Toolkits. Have them refer to their toolkits throughout the webinar to read a quote, complete an assessment, or answer relevant questions.

These are just a few of the many wonderful and exciting activities you can build into your virtual classroom. Search the Learning Explosion for more instructional design ideas, experiment with some of your own, and to share them with online communities.


 For more information about the authors, visit www.thelearningexplosion.com or www.franklincovey.com/thelearningexplosion or follow them on Twitter. You can purchase The Learning eXPLOSION: 9 Rules to Ignite Your Virtual Classrooms on Amazon.com.

Photo Credit: quinn.anya on Flickr

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Shred Your Social Media Policy https://www.opensesame.com/site/blog/shred-your-social-media-policy/ https://www.opensesame.com/site/blog/shred-your-social-media-policy/#respond Mon, 24 Jan 2011 20:07:59 +0000 /site/?p=2541 Social media has made me better at my job. Not just because it’s part of my job to use it, but because social networks make it easy to surround myself with new ideas, great information and useful resources. In this day and age of doing more with less, social networks enable the (free) creation of a... Read more »

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Social media has made me better at my job. Not just because it’s part of my job to use it, but because social networks make it easy to surround myself with new ideas, great information and useful resources. In this day and age of doing more with less, social networks enable the (free) creation of a strong personal learning network.

A PLN is a self-generated group of people who share information and ideas, provide mentorship and advice and work together to solve problems. Organizations stand in the way of their own success when they block social media tools and prevent their employees from easily creating a PLN.

Social media tools instantly curate the world’s vast shared resources through the voices of peers and colleagues, making sense out of the digital content overload. I have created a strong personal learning network through a mix of social media outlets:

1. Twitter. Through Twitter, I find articles and blog posts, new technology tools, suggestions for solving common problems and specific answers to specific questions when I ask them. Remember that Twitter is the internet’s karma. You will get only as good as you give.  
2. Yammer.  Yammer is a workplace social network: It looks, acts and feels like Facebook, but is built within a separate domain for the workplace. It enables media sharing, conversation and collaborative discussion with an easy-to-use interface.
3. Quora.  The question and answer discussions are thought-provoking and full of opinions about the latest and greatest technologies and tools. 
4. Blogs/RSS Readers.  I use Google Reader to keep up with my fellow bloggers in the learning and technology fields, and I share the most valuable resources I find through Twitter.
5. Facebook.  I use Facebook for general learning. I follow news organizations and professional associations to learn about current events and develop personal networks that help me make better sense of the world.

Social discussion of problems, whether horizontally across different industries or vertically within one organization, enables people to ask for help, find answers quickly and develop relationships that support ongoing and future success. An added bonus to the social media-driven PLN is the ability to stretch across geographical and time zone boundaries, further enriching learners’ perspectives and professional development opportunities.

Intrigued? For more resources on creating a social learning environment through social media tools, consult Marcia Conner or Jane Bozarth‘s books, blogs and Twitter feeds. These folks really know what they’re doing.

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Who Wants a Self-Paced, Free, World Class Education? https://www.opensesame.com/site/blog/who-wants-self-paced-free-world-class-education/ https://www.opensesame.com/site/blog/who-wants-self-paced-free-world-class-education/#respond Thu, 20 Jan 2011 18:26:52 +0000 /site/?p=2542 eLearning is making education accessible to anyone. This is no surprise to anyone who devotes their days to connecting professionals to learning and development opportunities. But what we’re talking about now is a free, world class, self-paced high school or even college education. Sure, the free option means that you don’t have a certificate or... Read more »

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eLearning is making education accessible to anyone. This is no surprise to anyone who devotes their days to connecting professionals to learning and development opportunities. But what we’re talking about now is a free, world class, self-paced high school or even college education.

Sure, the free option means that you don’t have a certificate or degree to add to your resume, but you have knowledge, skills and abilities that connect you to success in the modern world. For adult learners, this is your opportunity to supplement your knowledge on the topics you skipped in college. Some of the organizations offering diverse, high quality educational opportunities online are:

  • Khan Academy – This site is the product of a former hedge fund analyst’s devotion to tutoring his high school age cousins in math and science. Salman Khan started making short videos for his cousins a few years ago, and now the Khan Acadamy site shares more than 1,500 courses on math, science, current events and business topics. The short videos, which are hosted on YouTube, feature hand-written notes on a black screen, narrated in a soothing tone by Salman Khan himself.
  • MIT OpenCourseWare – The Massachusetts Institute of Technology is sharing access to all its courses, including videos of lectures and relevant supporting materials.
  • Connexions – Supported by private foundations and Rice University, this site offers authors a place to share educational content built for online delivery. Courses include elementary through high school, college and vocational topics. Content is appropriate for self-paced work by learners or for teachers and instructors who are creating curricula for implementation in a school or course setting.

Presently, I’m working my way through The Khan Academy’s finance series, which is a topic I skipped in college. I’m getting access to high quality content, accessible whenever and however I want it, at no cost to me.

But now I have questions about implementing my new knowledge. Or perhaps I’m interested in replicating the stimulating discussion that occurs in a classroom environment. Where do I turn for support? I’m connecting with communities of discussion and practice through social networking sites like Quora, MeetUp, Facebook and Twitter.

My favorite option in this area is Quora, an online question and answer forum where thoughtful, serious and considered discussion is taking place right now. Go there RIGHT NOW and be impressed by the smart discussion and conversational access to some of the people whose blogs you read.

Use Quora to supplement your independent study with valuable discussion about wide-ranging topics and to get recommendations for additional resources worth consulting.

OpenSesame & the Unlocked Education World

OpenSesame is a platform for enterprise training & education– connecting the buyers and sellers of elearning– but we have a vision for a world where only personal initiative is necessary to advance yourself. Over time, we hope that OpenSesame will make all levels of education universally accessible to learners all over the world.

Photo Credit: OpenSourceWay on Flickr

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Moving From Traditional Training To Virtual Classrooms, Part 2 https://www.opensesame.com/site/blog/moving-traditional-training-virtual-classrooms-part-2/ https://www.opensesame.com/site/blog/moving-traditional-training-virtual-classrooms-part-2/#respond Tue, 18 Jan 2011 17:01:52 +0000 /site/?p=2543 In our first post, we introduced you to the Rule of Knowledge Transfer taken from our book, The Learning eXPLOSION: 9 Rules to Ignite Your Virtual Classrooms, and discussed how much content you should consider using in your virtual classrooms. The second approach you should consider is the length of your virtual classroom. There are... Read more »

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In our first post, we introduced you to the Rule of Knowledge Transfer taken from our book, The Learning eXPLOSION: 9 Rules to Ignite Your Virtual Classrooms, and discussed how much content you should consider using in your virtual classrooms. The second approach you should consider is the length of your virtual classroom.

There are several approaches with regard to how long a virtual classroom should be. Some organizations keep their virtual classrooms as short as 20 minutes. Others have successfully facilitated three or four sessions of up to three-hours each, with breaks in between — breaks that range from an hour, to days, or even weeks. Some people build daylong experiences that are broken up into 90-minute chunks.

Our personal experience has shown that anything longer than two hours per session is too long—even with frequent and varied interaction. We believe that 90-to-120 minute sessions are an ideal length for a virtual classroom experience. It allows you enough time to teach three or four main points and is short enough to keep people engaged.
               
We recognize that every situation is different. You should test various combinations and options yourself until you find the perfect amount of content and length of your virtual classroom.

It is important to note that there is a point of diminishing returns with how much your learner can absorb in a single online session. As you teach your sessions, you’ll get a sense for when this point is reached and you’ll be able to modify your delivery as needed. While you may be familiar with this concept in a traditional classroom, the ability for you to sense when to move on and adapt your teaching is more difficult to detect in a virtual classroom. Mainly, because it is a new mode of delivery, but also because you simply cannot see your learners. Developing an accurate sense of timing and rhythm in the virtual space will take time and practice. Don’t force it. The more time you spend in your virtual classroom interacting with your learners, the more acute your senses will become.  

A major benefit of virtual classrooms is that online exercises and activities generally take less time to complete. For example, a small group activity where you divide your audience into groups of four and have them work on a problem together can be facilitated with four chat pods or a whiteboard tool in a virtual classroom. With the instructor discussing comments and asking for elaboration you can end up with the same results, but in less time.
In summary, we recommend the length of your virtual classroom experience should not exceed two hours. And that is with frequent participation and varied interaction. However, we also suggest you keep in mind your specific organizational needs, and test various options with your end-users. They may only have 30-to-60 minutes in any given day to attend online training. To effectively apply the Rule of Knowledge Transfer you need to remember that you cannot take your six-hour traditional in-person training, transfer it as is into a virtual classroom, and expect the same results. Besides being completely exhausting, you will literally bore your learners to death.


For more information about the authors, visit www.thelearningexplosion.com or www.franklincovey.com/thelearningexplosion or follow them on Twitter. You can purchase The Learning eXPLOSION: 9 Rules to Ignite Your Virtual Classrooms on Amazon.com.

 

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OpenSesame on the Road https://www.opensesame.com/site/blog/opensesame-road-show/ https://www.opensesame.com/site/blog/opensesame-road-show/#respond Mon, 17 Jan 2011 18:44:54 +0000 /site/?p=2544 This spring, the OpenSesame crew will travel all over the country to connect with the elearning community and fulfill our own professional development goals, and we want to meet you! If you’re hitting the road to attend any of these events, please connect with us. We love to hand out hoodies, meet new people and... Read more »

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This spring, the OpenSesame crew will travel all over the country to connect with the elearning community and fulfill our own professional development goals, and we want to meet you!

If you’re hitting the road to attend any of these events, please connect with us. We love to hand out hoodies, meet new people and talk about our vision for the future of the elearning community.

We also plan to convene an elearning meetup at DrupalCon, to build stronger connections between elearning professionals in the Drupal user community.

Are there any other great events we should be attending?

P.S. Don’t worry. We ordered lots of hoodies. Find us early, though, because they go fast.

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Curating the Content Overload https://www.opensesame.com/site/blog/curate-content/ https://www.opensesame.com/site/blog/curate-content/#respond Fri, 14 Jan 2011 17:54:51 +0000 /site/?p=2545 If I were a venture capitalist, I’d invest in applications and companies that attack the problem of curating content. Content used to be king. The best content attracted attention, consumption and dollars. The quality of your content determined your success. But today, our brains are in a state of constant cognitive overload. I used to... Read more »

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If I were a venture capitalist, I’d invest in applications and companies that attack the problem of curating content.

Content used to be king. The best content attracted attention, consumption and dollars. The quality of your content determined your success.

But today, our brains are in a state of constant cognitive overload. I used to struggle to create my content network, whether I was writing a paper in school or looking for news. Now I’m overloaded with blogs, news sites, social networks and all kinds of email. My RSS reader and inbox taunt me with unprocessed information.

Likewise, now that content creation and delivery systems like Blogger, Flickr or WordPress are free, diverse and accessible, content creators find their videos, photos, writing and ideas lost in the content sea.

The struggle to curate pervades our personal and professional lives. In our personal lives, we can’t effectively prioritize the information we need for recreation, play and enjoyment. As learning and development professionals, we have to sort through all of the content that might be worth passing on to our colleagues. And ultimately, we have to support our colleagues in curating their own personal learning environments.

How do we sort it out?

And how do we enable our colleagues to sort it out? If it were up to Mark Zuckerberg, we’d use our social networks to identify the videos, news stories and websites we want to spend our time on. If you ask Google, they would probably argue that better search algorithms – ones that get to know your preferences – will edit the Internet for you. If you ask Diigo, social bookmarking is the future.

As learning leaders in enterprise environments, we must push for the tools that strengthen our learners’ ability to curate their learning environment. On my wish list for those tools:

  • Learning platforms that enable users to tag content with keywords for easy, granular search.
  • Learning platforms that enable users to “like” or “recommend” specific pieces of content, perhaps sorted by type of colleague or learner who would benefit from it.
  • Quora or Yammer-type apps organized by profession or industry type, rather than by company. These could be supported by professional associations and connected to continuing education processes.

OpenSesame Has Your Tools for Curating eLearning Content

OpenSesame is doing its part to solve the curating challenge by making it easy for you to find elearning content and make informed purchasing decisions through granular search of features and characteristics, customer reviews and informative buyer profiles. OpenSesame enables you to search for courses with specific learning objectives, interactive features or seat time, or any combination of of features you need.  Furthermore, you can use the author profiles, customer reviews and course previews to quickly focus on the courses that meet your learning and development requirements.

OpenSesame gives you the tools to select the elearning content you need.

Photo Credit: Paul Lowry on Flickr

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8 Reasons to Use eLearning to Meet your Training and Development Goals https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-training%26development/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-training%26development/#respond Thu, 13 Jan 2011 16:50:47 +0000 /site/?p=2546 Here’s how businesses and organizations used to meet training and development goals: Send employees back to graduate school or other professional training opportunities. Hire trainers to lead in-house training sessions. Purchase books, manuals and self-study materials. OpenSesame is an elearning company because we believe that elearning provides significant advantages over all of these methods. (To... Read more »

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Here’s how businesses and organizations used to meet training and development goals:

  • Send employees back to graduate school or other professional training opportunities.
  • Hire trainers to lead in-house training sessions.
  • Purchase books, manuals and self-study materials.

OpenSesame is an elearning company because we believe that elearning provides significant advantages over all of these methods. (To get our definitions straight, elearning is educational, training or personal development content consumed in an online environment.)

Training and Development – 8 Meaningful Reasons to Try eLearning

Here are 8 reasons why your organization or business should use elearning to meet professional development goals:

  1. Personalized schedule: Each learner decides how and when to access learning content based on personal and work schedules. Because the content is always available, each learner can create a personalized learning experience.
  2. Save money: Purchasing elearning resources offers cost savings in comparison to creating and delivering in-person, instructor-led training. Reduce time lost to travel and lost productivity.
  3. Learn anything: Whether your colleagues need workplace safety training, compliance training, customer service training, leadership development or basic math skills, there is a great elearning course on the topic. Probably more than one.
  4. Flexibility: Enable your employees to study anytime and anywhere. All they need is a computer and Internet connection.
  5. Go at your own pace: eLearning courses are designed in modules that allow learners to work at their own speed, deciding how long they need to study each concept and revisiting it as many times as they wish.
  6. Room for discussion: Learners augment their study of elearning content by participating in online discussions on Twitter, Quora, online forums or blogs and delve even deeper by engaging with subject matter experts and fellow learners.
  7. Practice makes perfect: Many elearning courses include simulations that enable learners to put skills to work in practice scenarios.
  8. Confidence boost: When learners complete a course successfully, they develop confidence in their own abilities and willingness to take on new responsibilities.

OpenSesame connects the buyers and sellers of elearning courses in a marketplace where elearning courses are easy to publish and connect to any LMS. Our goal is to create a community where both buyers and sellers thrive and eLearning is accessible, easy to implement, and rewarding for everyone.

Shop for elearning courses on OpenSesame to:

  • Purchase only the elearning courses you need, with no long-term commitments or complicated contracts.
  • Use any learning management system that works for you. We don’t discriminate.
  • Our patent-pending technology ensures we instantly connect course content securely to any LMS in minutes, instead of months.

OpenSesame solves the content conundrum for both buyers and sellers. It’s that simple. For more information about OpenSesame, meet our management team, read our blog or find us on Twitter.

Image Credit: laszlo-photo on Flickr

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Four Ways to Get Work Done https://www.opensesame.com/site/blog/four-ways-get-work-done/ https://www.opensesame.com/site/blog/four-ways-get-work-done/#respond Thu, 13 Jan 2011 00:29:22 +0000 /site/?p=2547 Productivity, project management and time management are persistently recurring topics in the learning and development field. We want to promote these skills with learners but we must set the examples ourselves. Herewith, I set forth my top techniques for getting stuff done. I will happily admit that what works for me may not work for... Read more »

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Productivity, project management and time management are persistently recurring topics in the learning and development field. We want to promote these skills with learners but we must set the examples ourselves.

Herewith, I set forth my top techniques for getting stuff done. I will happily admit that what works for me may not work for you — but maybe you’ll find some new ideas. 

  1. Tune out the world. Creating elearning or writing a blog post or managing an elearning system requires sustained focus, creative thought and both independent and team work. When it’s time for me to get work done, I use Pandora to tune out distractions. With headphones in and reasonably upbeat music on, I find a working rhythm and tune out anything, including my coworkers’ conversations, passing cars, email alerts and possibly fire alarms.

    If you work in an office with lots of coworkers, consider letting them know that when your headphones are in, you don’t want to be interrupted. If you don’t have a door to close, headphones can become your nonverbal signal about your availability.
     

  2. Tune out the Internet. Email, social networks, news and games are all valuable tools, but they’re also tempting distractions when you’re trying to get something done. If you have willpower (congratulations!), set a timer. Decide that you will complete sustained work for 45 minutes and then allow yourself a 10 minute break for email and Twitter catch-up.

    If, like me, you don’t have any willpower, go somewhere without Internet access (a plane, perhaps) or use the Freedom or Anti-Social apps to limit your capacity to access distraction. Freedom blocks the Internet completely for predetermined amounts of time, while Anti-Social will block Facebook, Twitter and any other sites that you specify. If you use Firefox, the app LeechBlock will also accomplish the same goal.
     

  3. Allow yourself breaks. Most of your guilty pleasures are productive. For example, when I take a break from writing a blog post to catch up on TechCrunch and my Twitter feed, I often come up with new ideas for blog posts, new site features or business partnerships. The curiosity you satisfy through web surfing, Tweeting, etc. is necessary for creativity, conceiving and implementing new ideas and refreshing your capacity for concentration.
     
  4. Keep track of your progress. This is useful for the motivation and also for the next time you need to update your resume. A recent University of Chicago study on motivation concluded that weakly motivated people were inspired by revisiting how much they had already accomplished, while highly motivated people were inspired by realizing how much they had left to do. Wherever you fit in, track your accomplishments to remind yourself of what you need to do next.

Please share the ways you get work done in the comments!  And thanks to #lrnchat for inspiring me to share what keeps me focused.

Photo Credit: Adrian Whelan on Flickr

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Microsoft Access Training: What Can You Use Access for? https://www.opensesame.com/site/blog/microsoft-access-training-what-can-you-use-access/ https://www.opensesame.com/site/blog/microsoft-access-training-what-can-you-use-access/#respond Wed, 12 Jan 2011 23:57:52 +0000 /site/?p=2548 Simply put, Microsoft Access is a tool that is used to store and manage information for reports, reference and analysis. It overcomes the data management challenges encountered storing a lot of information in spreadsheets like Microsoft Excel or others. Why not use Microsoft Excel for databases? Microsoft Excel is very simple to use; data entry... Read more »

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Simply put, Microsoft Access is a tool that is used to store and manage information for reports, reference and analysis. It overcomes the data management challenges encountered storing a lot of information in spreadsheets like Microsoft Excel or others.

Why not use Microsoft Excel for databases?
Microsoft Excel is very simple to use; data entry is a piece of cake – all you have to do then is add your formulas and name your columns. However, it does have its limitations, including duplication, missing data and inconsistencies, all of which take a great deal of time to check. When it comes to managing large amounts of records and information, any Microsoft Access training course will prove to you that an Access database is a much better choice.

And here’s why…
As in any database system, a particular set of information in stored in one place (also called an “entity”). This means that only one version of a particular set of information, for example a client file, is stored and other sets of information may be connected to it. This leads to:

  • Fewer inconsistencies and errors – if you only have one version of a particular set of information, like a client file, all of the information you need is correctly archived once and then kept for later reference.
  • Improved productivity – if something is changed, say, your client’s phone number in his file, this change is made only once and then seen by everyone who accesses the file, thus eliminating the need to change this piece of information in several documents for every occurrence.

But how does it all work?
Microsoft Access works like any other database program. It stores information that is related, thus allowing you to create relationships among different sets of data, like your client’s contact information, his payment records, his orders, etc…The information is stored in tables that are similar to spreadsheets. Each table has fields that are similar to the columns in a spreadsheet. All you have to do is create MS Access tables, fields and relationships to store your information.

It may be too much to take in at once, so Microsoft Access training courses are offered to help you learn how to use this powerful tool. With the right Microsoft Access training classes, you will learn all of the features and functions of the program.

If you need Microsoft Access 2010 training, TutorPro LTD offers excellent Access training online. A part of the Microsoft Office 2010 course, this Microsoft Access 2010 tutorial is comprised of 20 modules. Each of TutorPro’s course modules includes audio and exercises that are targeted to help you meet your Access 2010 training objectives. TutorPro’s simulated environment provides learners a realistic course setting. Sign up for TutorPro’s Microsoft Access 2010 training and have another Microsoft tool under your belt.

 

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Moving from Traditional Training to Virtual Classrooms, Part 1 https://www.opensesame.com/site/blog/moving-traditional-training-virtual-classrooms-part-1/ https://www.opensesame.com/site/blog/moving-traditional-training-virtual-classrooms-part-1/#respond Tue, 11 Jan 2011 00:22:34 +0000 /site/?p=2549 When traditional instructional designers—who have made their bread and butter conducting face-to-face training—try to go virtual, they are often shocked at the differences between the two modalities.

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When traditional instructional designers—who have made their bread and butter conducting face-to-face training—try to go virtual, they are often shocked at the differences between the two modalities. www.thelearningexplosion.com or www.franklincovey.com/thelearningexplosion or follow them on Twitter. You can purchase The Learning eXPLOSION: 9 Rules to Ignite Your Virtual Classrooms on Amazon.com.

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Meeting Future eLearning Devices at CES https://www.opensesame.com/site/blog/meeting-future-elearning-devices/ https://www.opensesame.com/site/blog/meeting-future-elearning-devices/#respond Fri, 07 Jan 2011 00:23:21 +0000 /site/?p=2550 The annual Consumer Electronics Show (CES) is right up there with ComicCon and Steve Jobs’ annual “And one more thing” for exciting geek news. The 2011 CES is no disappointment – tech companies large and small are unleashing innovative devices with great learning applications. Goggles for More than Snowboarding  Recon Instruments is showcasing LCD goggles... Read more »

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The annual Consumer Electronics Show (CES) is right up there with ComicCon and Steve Jobs’ annual “And one more thing” for exciting geek news. The 2011 CES is no disappointment – tech companies large and small are unleashing innovative devices with great learning applications.

Goggles for More than Snowboarding 

Recon Instruments is showcasing LCD goggles with an Android operating system – enabling developers to create nimble augmented reality apps. The goggles will display Android apps and use BlueTooth capacity to sync communications with mobile devices. While awesome for providing GPS data to backcountry snowboarders, these goggles could also provide needed information to learners in the context in which they are applying the information.

Imagine, for example, that you are an electrician. Electrical manufacturers could use the Android app platform to quickly develop an app that coaches electricians through using the newest equipment. The Android platform will enable developers to create nimble responses to changing learning needs while the LCD display will enable learners to understand and apply new information in an immediate context on the job.

These kinds of augmented reality learning experiences build on the advantages of other elearning: They are self-paced, learner-directed and accessible to learners at any time.

Take SecondLife to the Next Level

The new Kinect avatar technology makes virtual environments more realistic, useful and fun. The lifelike avatar has applications for connecting with friends and family to socialize or to play games with a (very) personalized avatar.

But beyond a very thrilling future for Angry Birds, I’m excited about the applications for collaboration. Companies can use this technology to create inexpensive learning and practice scenarios for collaborative practice, experimentation and learning. Make a new kind of team-building activity: one where learners all over the world collaborate to solve complex virtual scenarios, using their lifelike avatars to build connections between team members. Creative, collaborative and different.

Teaching Learners to Fish

Combining successful approaches to elearning with creative use of new technology will make take corporate training from “showing the learner how to do it” to supporting them while they do it themselves. Every new tool makes elearning more powerful, but it’s up to us to dream up the creative applications.

Thank you to Lisa Goldstein for sharing the Kinect video during #lrnchat.

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The Fragmented eLearning Market https://www.opensesame.com/site/blog/fragmented-elearning-marketplace/ https://www.opensesame.com/site/blog/fragmented-elearning-marketplace/#respond Wed, 05 Jan 2011 01:57:49 +0000 /site/?p=2551 Right before the holiday weekend, I joined Quora — another social network to which I will inevitably become addicted. I have been enjoying prowling through the thoughtful discussions going on there, and particularly enjoying running into Twitter friends there (hey, @mrch0mp3rs!). A recent Quora discussion has prompted me to think about how fragmented the elearning... Read more »

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Right before the holiday weekend, I joined Quora — another social network to which I will inevitably become addicted. I have been enjoying prowling through the thoughtful discussions going on there, and particularly enjoying running into Twitter friends there (hey, @mrch0mp3rs!).

A recent Quora discussion has prompted me to think about how fragmented the elearning market is, and the implications for all of us working hard to provide better access to learning and development activities.

The eLearning Market Is Fragmented

First, some numbers. The global elearning market grew to more than $50 billion in 2010, and the market segment specifically focused on elearning content is $12.5 billion. That’s billion with a b! Nonetheless, if you consult IT Training magazine’s research on elearning marketplace, you’ll see that even the biggest players represent only a small fraction of the overall market size.

How Did It Get That Way?

Just like any other kind of content, there’s a lot of room for specialization in creating elearning content, even within the off-the-shelf market. You might have a different philosophical approach to the topic, a different design approach, or different partnerships with well-known subject matter experts. It’s hard to have the definitive course on “management” in a world with thousands of successful approaches to management.

Some companies have attempted to create vertically integrated solutions where they provide everything from content authoring to learning management system administration. The vertically integrated solution, however, is an aggressive and inflexible approach to solving a complex need.

So elearning is fragmented. What is OpenSesame doing about it?

Having a lot of market players is a good thing.  Competition, after all, drives innovation and growth.  The question is how do buyers and sellers find each other in a congested market?  We are solving this problem.

OpenSesame is an ecommerce platform that provides complete information to the buyers and sellers in the elearning marketplace.  We’re making the market more powerful for buyers by creating a simple way to efficiently research, compare and select elearning products and services.

Customers browse the OpenSesame catalog to find courses from developers they might not otherwise encounter.  They use previews, course reviews and seller profiles to make educated decisions about filling their learning and development needs.

Course developers use OpenSesame to reach new distribution channels.  Sharing their courses in the OpenSesame marketplace means that developers’ work is exposed to the global marketplace of elearning customers.

OpenSesame is a platform for connections.

Not only are we bringing people together who might not have any other way to find each other — we’re solving the interoperability hurdle.

As this 2005 Training Magazine article notes, “compliance with SCORM…only gets you to the 10-yard line.” Creating functional connections between authoring tools, off-the-shelf and custom content and learning management systems requires effort and attention. Customers are discouraged from mixing and matching vendors when each new partner means more and more complicated system administration.

OpenSesame addresses this challenge by connecting any standards-compliant course to any learning management system.  Our proprietary technology bridges the interoperability gap between content creators and companies deploying courses in their learning management systems.

We believe that our transparent, effective marketplace will drive innovation and growth in the elearning sector.

What do you think? What can we do better to bridge these gaps?

Photo Credit: Ninja M. on Flickr

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Guest Blog Posts We Would Love to Share https://www.opensesame.com/site/blog/guest-blog-posts-we-would-love-share/ https://www.opensesame.com/site/blog/guest-blog-posts-we-would-love-share/#respond Tue, 04 Jan 2011 19:30:02 +0000 /site/?p=2552 We are proud to use the OpenSesame blog platform to showcase diverse perspectives on the present and future of elearning.  We have shared some insightful guest posts from elearning rock stars like Nicole Fougere and Steve Nguyen in this space in the last few months, and we’ve got some more great ones coming up. Now... Read more »

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We are proud to use the OpenSesame blog platform to showcase diverse perspectives on the present and future of elearning.  We have shared some insightful guest posts from elearning rock stars like Nicole Fougere and Steve Nguyen in this space in the last few months, and we’ve got some more great ones coming up.

Now it’s your turn.  We invite you to use our blog platform to share your thoughts on these topics, or any others you’re thinking about:

  • What tools do you use?
  • What tools would you use, if they only existed?
  • What instructional design theory do you put to use in your day-to-day work?
  • How are you building mobile learning?
  • What’s the best advice you’ve ever received, professional or personal?

Do you want to share your thoughts but don’t have time to write a blog post?  Send in your predictions and dreams for 2011 in less than 140 characters and I’ll compile a list to share.

Send me an email at kelly [dot] meeker [at] opensesame.com if you’re interested in writing a guest post for the OpenSesame blog. 

Image Credit: Stephen Cummings on Flickr

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How I Became a Customer Service Guru in 6 Months https://www.opensesame.com/site/blog/how-i-became-customer-service-guru-6-months/ https://www.opensesame.com/site/blog/how-i-became-customer-service-guru-6-months/#respond Tue, 28 Dec 2010 18:57:54 +0000 /site/?p=2554   I was the most unlikely person to be in customer service. Let’s face it. If you’re painfully shy, the last job you want to be stuck with is one where you’re constantly assisting people with complaints. Yikes! But I was in college and desperately needed a job. Trial by Fire The first couple of... Read more »

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I was the most unlikely person to be in customer service. Let’s face it. If you’re painfully shy, the last job you want to be stuck with is one where you’re constantly assisting people with complaints. Yikes! But I was in college and desperately needed a job.

Trial by Fire

The first couple of weeks were painful. No guts, no glory, right? I learned the computer systems, the procedures and policies, but then I was faced with live customers with real and sometimes unique problems.

Sometimes customers will say things that mislead you. But then you also find legitimate claims that must be approved in order to uphold justice and customer confidence.

Each customer might tug at your heart strings or attempt to browbeat you into submission. Either way, in the beginning, it’s difficult to resolve concerns quickly, which is essential to make customers happy and to meet your performance goals. While other customer service reps (CSRs) are banging out claims left and right, you’re struggling to meet your quota.

I hit smooth patches where I came in second or third, but there was one young guy, possibly still in high school, who had twice my output even on my best days. He was a demon at the keyboard—a veritable machine with the customers. The only time anyone on our team beat his output was when he could only work half a shift or called in sick.

Is it Worth it?

I happened to look at a few of his tickets. They were awful. His notes were so cryptic, it was impossible to tell what he did to resolve the issue in some cases. In others, it seemed he had made the wrong decision or had overlooked obvious questions, and decided the outcome without completing needed research.

Re-aligning Priorities

I found that my productivity went up when I realized that not all decisions are going to be perfect. I also realized that the customer is not angry at me. And finally, I realized that I don’t have to be the fastest and most productive. I just have to be the best. “And what’s that?” you may ask. Being the best is about finding a balance between quantity and quality. It takes only seconds to add an extra word or two to clarify things in your notes. It takes only a few seconds to ask probing questions to get to the bottom of an issue. Even if the company rewards quantity only, you can make everyone happier in the long run by being only “good enough” on quantity, but better than everyone else on quality.

Training

The great thing about working with computers is the wealth of corporate training available— customer service courses included. With such online training courses, you can improve your skills on your own schedule and even a few minutes at a time. eLearning is the best!

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OpenSesame Test Drives the Social Workplace https://www.opensesame.com/site/blog/opensesame-test-drives-social-workplace/ https://www.opensesame.com/site/blog/opensesame-test-drives-social-workplace/#respond Mon, 27 Dec 2010 22:55:58 +0000 /site/?p=2555 OpenSesame is using Yammer. I confess that I didn’t think we needed a tech solution to communication and collaboration. After all, we’re a relatively small and very collaborative team. When I have a question, I say it out loud and someone answers me. But we are strong believers in understanding emerging technologies by using them.  Clearly,... Read more »

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OpenSesame is using Yammer. I confess that I didn’t think we needed a tech solution to communication and collaboration. After all, we’re a relatively small and very collaborative team. When I have a question, I say it out loud and someone answers me. But we are strong believers in understanding emerging technologies by using them.  Clearly, social learning is an emerging technology: So we decided to test-drive Yammer for starters.  We like it a lot.

For the uninitiated, Yammer looks, acts and feels like Facebook, but is built within a separate domain for your workplace. Yammer enables media sharing, conversation and collaborative discussion with an easy-to-use interface. Unlike Facebook, it is a private and paid service.

How We Use the Social Workplace

The OpenSesame crew engages in diverse discussions in our Yammer network, including articles about emerging technologies, blog posts from other organizations in our field, status updates about what we’ve been working on and also silly YouTube videos.

Our posts inspire conversations, brainstorming and ideas. “Our customer X is interested in Z feature. What do you guys think?” might inspire “Yeah, that’s a great idea; let’s put that in the queue for next month.” Or, possibly, “I don’t think we should do that because XYZ. Instead, let’s try Y.”

These honest discussions are tremendously valuable, but the subtle benefits are possibly even more important. The social discussion makes the everyday collaboration within our team more fun. I find myself checking my Yammer news feed on my phone after hours just like I check my Facebook updates. Even when we’re just sharing Conan Wears Jeggings videos, the conversation builds connections and relationships between coworkers.  I can imagine that this would be tremendously valuable for organizations with hundreds or thousands of employees spread across multiple locations.

It’s easy to fire off a quick Yammer post. It makes constant presence and participation possible, but it does not require an immediate response. This ensures that conversation can occur between 10 people without interrupting 10 people’s work flows. Colleagues can participate when they are shifting gears between projects or specifically when they have set aside time to do so, but they don’t need to go to a meeting or answer a phone call.

For a manager, Yammer provides further insights into employee performance. What do employees do all day? How do they approach their work? What are they worried about? Yammer also gives a manager simple and informal opportunities to provide feedback and input without micro-managing.

The Social OS is the Future

Yammer offers an API and a range of existing apps and integrations, including a SharePoint extension.  Integrating a social application or feature in a traditional LMS creates opportunitites to house collaborative conversation within your existing learning systems. Without a doubt, enterprising LMS developers worldwide should and will use the Yammer API to build extensions for their browser-based LMSs.

But that’s just scratching the surface. The next generation of social applications will integrate collaborative conversations throughout existing workplace systems. For example, what if your organization used a Yammer web browser? It would work like Rockmelt, but enable colleagues to share and discuss what they’re working on without leaving the browser interface.

Even better, what if your OS offered a social extension? The social OS would build sharing and discussion into everything we do in the workplace, from working in web browsers and browser-based applications to communicating with customers. Collaborative conversation would be part of the work plan, accessible from every angle, and not a separate step for employees to complete.  This is the holy grail 

Ultimately, social workplaces make organizations more productive and efficient by creating organic opportunities to think up new ideas and identify best practices.  After all, two brains are almost always better than one. 

Photo Credit: FreeFoto.com

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Electrical Safety (NFPA 70E)- How Arc Flash Training Could Save Your Life https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-arc-flash-training-electrical-safety-nfpa-70e-html/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-arc-flash-training-electrical-safety-nfpa-70e-html/#respond Mon, 27 Dec 2010 19:39:23 +0000 /site/?p=2556   Never heard of “arc flash?” Arc flash happens when the resistance of air to electrical current breaks down and electricity jumps the gap between conductors. This will only happen when there is sufficient voltage and a path to lower voltage or ground. Given 1000 amperes, an arc across two terminals can generate temperatures as... Read more »

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Never heard of “arc flash?” Arc flash happens when the resistance of air to electrical current breaks down and electricity jumps the gap between conductors. This will only happen when there is sufficient voltage and a path to lower voltage or ground.

Given 1000 amperes, an arc across two terminals can generate temperatures as high as 35,000 degrees Fahrenheit—about 25,000 degrees hotter than the surface of the sun.

The result? An explosion of hot gaseous metal, liquid metal splatter and solid metal shrapnel. An average of one person every day dies in the United States from arc flash or similar electrical disaster. Everyone needs to be made aware of this.

Key Training Concerns to Keep In Mind

  • Corporate training needs to be easy, accessible and highly focused.
  • Online training courses provide the best of all possible worlds.
  • Such e-learning should allow the student to take the training at their own schedule and pace.
  • Courses should allow students to pause training and come back to continue where they left off.

Without electrical safety training, the one working on such equipment will likely be killed without adequate safety measures, but nearby people can be injured or killed also. Like a nuclear blast, intense radiation can permanently blind those who happen to see it.

Solutions

With Open Sesame, arc flash training (NFPA 70E training) has never been easier to obtain or more rewarding.

Key reasons why you should take your training with us:

  • Thousands of courses from which to choose—from business to compliance.
  • E-learning programs for companies of any size.
  • Online availability—24/7.
  • A marketplace of training choices—multiple vendors.
  • E-learning courses that work in any LMS.
  • Purchase just the courses you need, in the quantity you need.
  • Shop with clear, by-the-course pricing.
  • As easy to use as iTunes
  • No commitments

Having so many vendors in one marketplace environment allows you to compare with greater ease.

And getting the training you need is as easy as 1-2-3.

  1. Enter the marketplace. Browse from a catalog of thousands of fresh e-learning courses. Find out more about the course sellers, read course reviews and preview courses. Shop the e-learning marketplace.
  2. No complicated contracts. Only buy what you need. Purchase courses by the seat or site license (unlimited use in your LMS for one year). Create your account to get started.
  3. Use courses in your LMS. After your purchase, merely load your course directly in your LMS. Your users’ information will be tracked in your learning management system. Download a course to test in your LMS.

And if you have no time, we’ll help you find what you need. Just let us know what your training and development goals are and we’ll blueprint a training curriculum with a wide selection of top-notch course options for you to review.

We’re here to give you the best in arc flash training. Simply click the preceding link for more information.

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Happy Holidays from OpenSesame https://www.opensesame.com/site/blog/happy-holidays-opensesame/ https://www.opensesame.com/site/blog/happy-holidays-opensesame/#respond Thu, 23 Dec 2010 23:31:39 +0000 /site/?p=2557 The post Happy Holidays from OpenSesame appeared first on OpenSesame.

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Compliance Training: Tips for Training https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-tips-to-train-yourself/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-tips-to-train-yourself/#respond Thu, 23 Dec 2010 17:50:06 +0000 /site/?p=2558 Making professional learning and development a priority requires a commitment of time, staff resources and financial investment. Some companies simply don’t have the resources to spare to ensure that their employees have opportunities to develop new skills and knowledge. More than Compliance Training: Tips for Personal Growth When Your Company Won’t Help If your company... Read more »

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Making professional learning and development a priority requires a commitment of time, staff resources and financial investment. Some companies simply don’t have the resources to spare to ensure that their employees have opportunities to develop new skills and knowledge.

More than Compliance Training: Tips for Personal Growth When Your Company Won’t Help

If your company isn’t providing resources for you, but you are serious about seeking personal and professional growth, here are five tips to help you get started:

  1. Accept that your professional development is in your hands. Though it is in your company’s best interest to provide proper you with proper training, it is ultimately up to you. Take responsibility for your own growth so that both you and your company stay competitive in the marketplace.
  2. Know what skills are in demand. Connect with professionals who take their business and learning seriously and learn from their experience. Study top performers in your field and figure out what their competitive advantage is.
  3. Look for learning opportunities in unexpected places. Create a personal learning network full of smart people you meet on LinkedIn, Twitter, blogs and Quora. Check out the networks and groups they belong to and join the conversation.
  4. Find online resources. Search the web for the skills you want to learn. From MIT OpenCourseWare and OpenSesame to LinkedIn and YouTube, there are tons of videos, tutorials, slideshows, and how-to articles that will awaken your mind to hundreds of possibilities. Today you can find valuable courses for everything ranging from sales and technical training to language and math classes.
  5. Join professional organizations (or at least follow them on Twitter). These can direct you to experts, courses, certifications and conversations that will help you grow. Can’t find an organization or community? Start one. Set up lunch dates with colleagues, create a Facebook page, or start a Twitter discussion.

Shop from OpenSesame’s full catalog of compliance training courses here.

OpenSesame connects the buyers and sellers of elearning courses in a marketplace where elearning courses are easy to publish and connect to any LMS. Our goal is to create a community where both buyers and sellers thrive and eLearning is accessible, easy to implement, and rewarding for everyone. Shop for elearning courses on OpenSesame to:

  • Purchase only the elearning courses you need, with no long-term commitments or complicated contracts.
  • Use any learning management system that works for you. We don’t discriminate.
  • Our patent-pending technology ensures we instantly connect course content securely to any LMS in minutes, instead of months.

OpenSesame solves the content conundrum for both buyers and sellers. It’s that simple. For more information about OpenSesame, meet our management team, read our blog or find us on Twitter.

Image Credit: timsnell on Flickr

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The Top 10 eLearning Topics for 2011 https://www.opensesame.com/site/blog/top-10-elearning-topics-2011/ https://www.opensesame.com/site/blog/top-10-elearning-topics-2011/#respond Wed, 22 Dec 2010 00:39:06 +0000 /site/?p=2559 OpenSesame is building an online marketplace for buying and selling off-the-shelf elearning courses. As we work with course developers, the most common question we hear is, “What courses are in demand?” Here is the product of our latest research. Make these the fodder for your New Year’s resolutions! The Top 10 eLearning Topics for 2011... Read more »

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OpenSesame is building an online marketplace for buying and selling off-the-shelf elearning courses. As we work with course developers, the most common question we hear is, “What courses are in demand?” Here is the product of our latest research. Make these the fodder for your New Year’s resolutions!

The Top 10 eLearning Topics for 2011

  1. Project Management: Build courses that help companies improve their processes and train their employees to save time, get work done and meet customers’ expectations.
  2. Time Management: The connected, multitasking employee wonders to him or herself: “I’ve got so much to do! How do I make a work plan and prioritize tasks? I wish there was a great elearning course to learn these skills!”
  3. Customer Service & Listening: Build great customer service courses, and we’ll all thank you next time we call the cable company or our flight is cancelled.
  4. Business Communication, Writing & Etiquette: Todays employess dont alwys have gr8t writing skillz. Or experience with formal communication. Maybe it’s because of all the texting.
  5. Leadership, Supervisory & Team-Building Skills: Build courses that enable companies to develop better managers and productive, collaborative teams.
  6. Fostering Innovation: Do you have great ideas on how to foster creative workplaces? Fortune 500 companies worldwide would like to know about them!
  7. Desktop Application Skills: Learning how to use Microsoft Office is still the most in-demand basic desktop training subject.
  8. Workplace Safety: Safe use of vehicles and tools, creating ergonomically correct workplaces and preventing OSHA violations are always popular elearning topics.
  9. Software & Web Development: And specifically web security! In the era of WikiLeaks, companies want to train their workforce to build secure networks and analyze possible risks.
  10. Compliance: With increasing requirements for companies to meet compliance regulations, both universally applicable and industry-specific, buyers need courses on topics such as sexual harassment prevention, HIPAA compliance and hazardous materials handling.

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Tips on Researching and Organizing Content https://www.opensesame.com/site/blog/tips-researching-and-organizing-content/ https://www.opensesame.com/site/blog/tips-researching-and-organizing-content/#respond Mon, 20 Dec 2010 18:52:21 +0000 /site/?p=2560 Good design and user interface is only half the battle of creating memorable and effective elearning courses.  The other half is making sure that your course contains meaningful information that will produce results for learners.  We have some tips on editing and organizing content for course creators who are partnering with subject matter experts or... Read more »

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Good design and user interface is only half the battle of creating memorable and effective elearning courses.  The other half is making sure that your course contains meaningful information that will produce results for learners.  We have some tips on editing and organizing content for course creators who are partnering with subject matter experts or doing independent research.

 
Research Like You Mean It
 
Research begins with needs assessment.  Your mission is to identify the problems and challenges your target audience encounters.  Maybe this step is as simple as contacting the known subject matter expert in your organization.  If you are delving deeper into the challenges your targeted audiences face, start by locating the communities of practice online or in person. Can you observe or participate in their Twitter chats, meetings, discussions or email conversations?  Make connections with the respected participants to see if you can complete ride-alongs or interviews to better understand their scope of work.  Can you envision opportunities for improvements?  For example, are there challenges emerging as a result of new technologies?  Are there inadequate resources for newly hired employees?  

If your schedule and scope of work permits, ask leaders in the field, consult trade organizations and evaluate any analogous industries or organizations for similar paths of development.  Use your connections to ask subject matter experts about the emerging skills, knowledge and abilities that are essential (or becoming essential) in your field of analysis. Once you have identified the skills and information that needs to be shared, create a narrative outline.  Use this to brainstorm ideas for facilitating that information-sharing.

Organize Your Content

Start by writing your learning objectives.  Decide what you want to focus on: Are you sharing new knowledge, building new skills or trying to change your learners’ attitudes about a specific topic?  Remind yourself not to be too ambitious within one course; if necessary, break the information you have gathered into multiple courses or units in order to keep each section digestible for learners.  

It’s time to decide how you’re going to meet your learning objectives through each component of the course.  Ask yourself a lot of questions.  Where can you can expose your learners to empowering interactive elements instead of rote recitation of relevant information?  If your budget allows, can you use off-the-shelf tools like Quia to build a simple game?  Can you make a short animation to demonstrate a physical skill?  If you are building a course for a specific group of learners within your organization, is there a way to build connections between learners as you complete the course?  

Create a plan for delivering each chunk of knowledge.  Then, stand back, take a deep breath and decide what you can cut.  The Economist Style Guide offers a maxim about text editing that is applicable to curating any content: “Some words add nothing but length to your prose.”  eLearning requires the same ruthless approach to editing: Some nuggets of information add nothing but length to your course.  Your goal should be to achieve thorough information transfer without sacrificing brevity.  

Once you have researched, organized and edited, it’s time to implement and deliver your course.

Other Resources

Training Magazine posted a great article by Mark Steiner, a learning consultant, on strategies for managing successful elearning projects from start to finish.  I highly recommend reviewing this list and creating a personal checklist that helps you think reflectively about the elearning courses that you create.  Make sure to ask yourself the difficult questions.

Image credit: Geodog

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10 Useful Things I Learned This Year https://www.opensesame.com/site/blog/10-useful-things-i-learned-year/ https://www.opensesame.com/site/blog/10-useful-things-i-learned-year/#respond Wed, 15 Dec 2010 23:51:05 +0000 /site/?p=2561 To celebrate the approaching year-end, I compiled a list of ten useful things I’ve learned and added to my toolkit in 2010.  1.  How easy it is to make useful videos with a webcam, Screenr, iMovie and a quiet room. 2.  Closed networks & organizational silos = closed minds. 3.  There’s a technical term for... Read more »

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To celebrate the approaching year-end, I compiled a list of ten useful things I’ve learned and added to my toolkit in 2010. 

1.  How easy it is to make useful videos with a webcam, Screenr, iMovie and a quiet room.

2.  Closed networks & organizational silos = closed minds.

3.  There’s a technical term for that midmorning coffee break or lunch outing with colleagues: “Developing my Social Learning Network”.

4.  Break your courses into several short chunks of content. Small learning units are less intimidating to start, easier to apply and more engaging for learners.

5.  Use textures to make slides more interesting.

6.  It’s possible to succeed as a freelance designer or other small business owner with this marketing plan, if you know how to be human, sound human and act human: Facebook, Twitter, Blogger & Flickr.

7.  The #1 elearning subject area for 2011 will be performance management, coaching, leadership development, etc. Whatever you call it, companies want their leaders to supervise staff members positively and productively.

8.  If a presenter uses their Powerpoint deck as a teleprompter or utters the words “I’ll just give you a minute to finish reading this slide”, it’s time to leave.

9.  Evernote is an amazing tool for organizing notes, photos, websites, and everything else you think about, across devices.

10.  Making it possible for videos to be completed as SCORM courses will lower the barrier of entry for subject matter experts into elearning. (More on this soon.)

Thanks to the The Learning Circuits Blog for inspiring me to think reflectively about my own learning.

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6 Critical Areas Requiring Cyber Security Training https://www.opensesame.com/site/blog/6-critical-areas-requiring-cyber-security-training/ https://www.opensesame.com/site/blog/6-critical-areas-requiring-cyber-security-training/#respond Wed, 15 Dec 2010 16:12:05 +0000 /site/?p=2562 Every computer system is vulnerable, some more than others. But you don’t need to resort to creating your own operating system or to severing all ties with the outside world in order to create an acceptable level of cyber security. All too frequently, the weakest links in the chain of security are the users. Surfing... Read more »

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Every computer system is vulnerable, some more than others. But you don’t need to resort to creating your own operating system or to severing all ties with the outside world in order to create an acceptable level of cyber security.

All too frequently, the weakest links in the chain of security are the users. Surfing unsafe sites, opening email bombs and other bad moves open a system to any number of cyber threats.

Whether the threat comes in the form of a computer virus or worm, spyware, adware, psychoware or spam, the damage can come in a number of forms including that of slowing down your computer or Internet connection, wasting your time with distractions, damaging data or even hardware, or bringing your entire operation to a standstill.

Some computer users already know a great deal about what to do and what not to do, but can you take the chance that they know all of the problem areas? Your one Achilles heel may just be the computer expert who thinks they are above the law of averages and continue to take risky measures. And then there are the employees who simply do not know how to create a secure password.

1. Password security. Millions of people create passwords that are too easy for hackers—”123abc,” “john555” or “betty.” Writing down your password and stuffing the paper in your top drawer is also very insecure.

2. Email safety. Opening an email from someone you don’t know is potentially hazardous. Opening an attachment from that same person can spell major trouble. Also, clicking on a link in such an email can lead to a site which downloads all manner of nefarious software.

3. Safe Internet surfing. Surfing indiscriminately across the web can expose you to bad software like viruses or key loggers. Do you want the bad guys to record your passwords—all of them?

4. Taking work home. Isn’t it admirable that some employees love their job so much that they take work home? But the blessing backfires if the disk they bring back to work contains a virus not detected by their personal antivirus program.

5. Installing unauthorized software. An employee who likes to let off steam by playing a game he downloaded at home or wants to use some other software they found at a swap meet, opens the computer system to potential problems.

6. Workspace security. People hate frustrations and some think that logging into their workstation is an annoyance. Turning off the workstation time-out, so they never have to log in after a break, opens their system to unauthorized use.

Each of these security breaches can be handled easily, but only if each employee knows about each problem and what to do in each instance. This is such a vital issue that many companies include security training courses as part of their corporate training program. And naturally, the simplest way to accomplish this is with online training courses from the OpenSesame elearning marketplace.

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How to Create Great eLearning Courses: An Overview https://www.opensesame.com/site/blog/how-create-great-elearning-courses-overview/ https://www.opensesame.com/site/blog/how-create-great-elearning-courses-overview/#respond Tue, 14 Dec 2010 17:26:15 +0000 /site/?p=2563 OpenSesame is a marketplace for connecting the buyers and sellers of elearning courses.  We want to reach beyond the market of the existing elearning developers and offer growth opportunities to designers with little experience with elearning courses or subject matter experts new to designing training courses.  To that end, we’ve created an overview of the... Read more »

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OpenSesame is a marketplace for connecting the buyers and sellers of elearning courses.  We want to reach beyond the market of the existing elearning developers and offer growth opportunities to designers with little experience with elearning courses or subject matter experts new to designing training courses.  To that end, we’ve created an overview of the components of effective, interesting and informative elearning courses.
 
Start by putting yourself in the learner’s position.  Their goal is to participate in an engaging experience with information and content that enables them to build their knowledge and skills.  Above all, the learner wants to participate in a course that clearly presents high quality information without boring them or wasting their time.  To meet their expectations, combine attractive and accessible presentation with clear objectives, good content and a clear user experience.  Let’s start by discussing how to design courses that learners will love.  We’ll cover creating good content in the next post.
 
Instructional Design
The first step in creating an elearning course is identifying the learning objectives and creating a clear approach to meeting those objectives through your course design. Each component of your course, from the narration to the quizzes, should be connected to the learning objectives and produce results for learners. 
 
Learning objectives are statements that describe the intended outcomes of a class, including the behavior the learner will exhibit after completing a course and the conditions under which the learner will be expected to employ those behaviors.  Finally, the learning objectives define the standard to which the learner will be able to perform the behavior.  For more resources on writing effective learning objectives, consult How to Write Great Learning Objectives by Kevin Kruse and Bloom’s Classification of Cognitive Skills, by B.S. Bloom.  
 
Boost your learner engagement by including interactive elements like games, simulations and quizzes in your elearning courses to give the learner an opportunity for participation rather than limiting them to passive observation. Participatory learning increases information retention and is just plain more fun for learners.  In each phase of your course development, ask yourself if there is an opportunity to engage learners in analyzing content, comparing options, drawing pictures, working through scenarios, playing games or making choices.
 
For an example of a course with good instructional design, consult BlueVolt’s course H1N1 Virus: Swine Flu and You, which clearly lists objectives and then goes on to accomplish the objectives through a clearly designed course.
 
For more information about creating courses with high quality design and effective components, check out these great resources:
Art Direction 
Combine audio and visual information to provide an interesting experience with a personal, unique touch.  Start by ensuring that any voice-over narration is clear and easy to understand.  While text-to-speech services may be temptingly inexpensive, learners are distracted by the robotic, unnatural delivery and the lack of appropriate emphasis.  Don’t hesitate to do the narration yourself in a quiet room with your laptop’s microphone.
 
Select images that are relevant, appropriate and interesting, and add value to the other components of the course.  Use high-resolution videos and photos and professional-looking illustrations. There are many great resources on the web for free visual content; try Flickr, iStockPhoto or Wylio

 

Choose an easy-to-read, legible font, but don’t be afraid to mix and match fonts throughout the course to create visual interest and emphasize your most important nuggets of information.  Try 1001 Free Fonts for free downloads of unusual and interesting fonts.
 
For an example of a course with attractive and engaging art direction, take a look at the free preview of the E-Mersion course Diabesity: How to Prevent Type 2 Diabetes. Notice that the graphics are clean and attractive, but not so large that they distract from the images and text. The images are also very high quality, informative and appropriate.
 
For more insight into designing attractive elearning courses, consult “What Steve Jobs Can Teach You About Designing E-Learning”, by Tom Kuhlmann.
 
Accessibility
In order to enhance accessibility, consider providing a transcript so that users without access to sound can follow along. The Articulate course creation tool makes this easy with the notes panel. To create complete visual accessibility, ensure that your text can be found and interpreted appropriately through a screen reader. Please note that many common course creation tools rely on the Flash animation tool, which is not compatible with screen readers.
For an example of a course with good accessibility features, consult Bruce Graham’s course Writing Powerful Sales Proposals, which was created with Articulate.
 
For more information about creating accessible courses, check out these resources:
Learner Interface
Create a successful learner experience by making it easy for learners to navigate through the different components of your course and find support when needed. Use clear menu navigation so that learners can understand their progress within the course.
 
Watch the preview of Total Image University’s course Mastering Your Image in the Workplace to see one approach to delivering a clear user experience. The left navigation makes it easy for learners to understand their progress and navigate within the course. For great tips on user interface design, consult Ambysoft’s User Interface Design Tips, Principles & Techniques.
 
What’s Next?
For a deeper discussion of the theory and practice of creating great elearning courses, consult the numerous elearning web resources and communities, including the ones we reference above. Above all, be yourself. Let your individuality shine through. With your strong attention to your course’s structure, design, accessibility and the learner’s experience, you will create courses that capture learners’ attention and develop a reputation for being not only informative, but also unique and fun. 

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Everything That Can Be Social, Will Be https://www.opensesame.com/site/blog/everything-can-be-social-will-be/ https://www.opensesame.com/site/blog/everything-can-be-social-will-be/#respond Fri, 10 Dec 2010 17:03:52 +0000 /site/?p=2564 In the first two posts in our Content Revolution series, we discussed how entertainment and information content is becoming digital and chunked. This post will discuss the third component of the content revolution: the social layer. For some, social media is a procrastination activity. For others, it’s a business strategy. Throughout the applications of social... Read more »

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In the first two posts in our Content Revolution series, we discussed how entertainment and information content is becoming digital and chunked. This post will discuss the third component of the content revolution: the social layer.

For some, social media is a procrastination activity. For others, it’s a business strategy. Throughout the applications of social media, there is one broadly applicable rule: People are addicted to connectedness. Internet users want to amplify their consumption of content by sharing their opinions, activities and preferences with the broader community.

There’s a Social Media Revolution.  Have You Noticed?

Media companies are attracting consumers by enabling them to acquire information and entertainment content, from books to news stories to songs, from networked content delivery models. For example, Amazon uses customer reviews to give visitors more information and connect them more personally to the content on offer. In addition, newspapers and blogs attract and retain visitors to their sites through conversation about their content in comments, Facebook or Twitter discussion, and social bookmarking sites like Digg or Delicious. Wiki-style sites use a collaborative, networked model to create a human interaction around chunks of information.

Why does the social layer add value to content? Because it adds a natural, human connection to what might otherwise be only dry information or perhaps a sales pitch. Natural, unforced discussion around a chunk of content is another point of entry and endorsement for your site and its content.

Furthermore, people are people. We are social creatures, who enjoy talking, arguing, sharing, considering and discussing. At a basic level, the opportunity to discuss content has a core appeal, while a high quality discussion offers the opportunity to learn from bringing a bunch of people together.

In summary, we argue that this is the 21st century media model:
1. Make your content digital.
2. Make it accessible in on-demand chunks.
3. Make your content easy to share and discuss on your site or on others.

While the above may be obvious, the implications for elearning are not.

The Social Network for eLearning

Social media is an additional layer on top of all forms of digital media, adding value to content through user interaction, authentic reviews and recommendations. Like other forms of content delivery, elearning programs will be more valuable if they connect users to collaboratively evaluate, discuss and ultimately improve content.

There are two central questions for the elearning marketplace. First, how do we connect social learning to our elearning models? Second, how do we create a culture of curiosity?

The answer is to transfer the primary components of a social content delivery model to your learning environment. Start by making it easy for employees to engage in internal and external networks to:
· Connect with peers across platforms and organizational boundaries
· Share both structured content and informal tips and tricks with peers
· Ask questions, discuss problems and propose and evaluate ideas, without fear of criticism. (Note to system administrators: Do not repress critical or honest discussion, no matter how uncomfortable! Criticism is an opportunity to contribute constructively.)

Create an easy process to capture the benefit of the social interactions that are already happening. The ideal management approach to social media is no management at all! Let users (in this example, employees) create the life behind the social network without having stifling rules or expectations imposed on them.

Create a successful social learning network by capitalizing on natural social learning practices. For example, it’s a natural habit in the workplace (and in life) to ask your peers for advice and suggestions. Often, experienced employees enjoy sharing the tips & tricks they have learned on the job. Learners get access to needed solutions, and through collaborative discussion they may discover new approaches.

Other types of social learning are instinctive as well. When you don’t know how to do something with your computer, you probably Google something, right? Accessing resources and information from your peers is a component of a collaborative approach to learning. These are all natural social learning practices.

For great insight into fostering social learning, consult Marcia Conner & Tony Bingham’s The New Social Learning.

OpenSesame in the Social Learning Marketplace

We are working hard to foster the social elearning marketplace by creating informative user profiles that include users’ social media footprints, encouraging lively reviews and discussions, participating in elearning discussion through our blog and by promoting our community members in the broader social marketplace.

We believe that through an open, social and transparent approach to our marketplace, we are doing our part to create a culture of curiosity, discussion and collaborative learning.

Image credit: Cindy Seigle

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Good Thoughts from #lrnchat on Being a Department of One https://www.opensesame.com/site/blog/good-thoughts-lrnchat-being-department-one/ https://www.opensesame.com/site/blog/good-thoughts-lrnchat-being-department-one/#respond Thu, 09 Dec 2010 20:29:11 +0000 /site/?p=2565 #lrnchat is a weekly Twitter-based discussion among the community of training and elearning professionals. It occurs twice each Thursday, at 11:30-1pm EDT and then again at 8:30-10pm EDT. While structured as a collaborative discussion on the theory and practice of leading learning, the chat has its own ecology of peers and friends who provide thought-provoking... Read more »

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#lrnchat is a weekly Twitter-based discussion among the community of training and elearning professionals. It occurs twice each Thursday, at 11:30-1pm EDT and then again at 8:30-10pm EDT. While structured as a collaborative discussion on the theory and practice of leading learning, the chat has its own ecology of peers and friends who provide thought-provoking advice, ideas and support. As I’ve been lurking and paticipating over the last few months, I’ve been tremendously impressed by the quality of information shared, the cohesiveness of the community and the sheer number of laugh-out-loud moments I experience. 

I missed this morning’s #lrnchat (topic: Working in a One Person Training Department), but after reading the transcript, I wanted to highlight some of the great thoughts on managing time and succeeding as an independent learning leader. These thoughts are surely not limited to learning departments of one—this stuff is great advice for anyone working independently.

What are the pros/cons of being a one-person training department?
• davedawes: Pros: Autonomy, flexibility and control Cons: Capacity, overwork, lack of support
• LaurenK: Pro: you get to make decisions. Con: you HAVE to make all the decisions.
• TriciaRansom: 1 person means no one to question your thinking. Unless you have some voices in your head

What methods/tools do you use to effectively manage your time in a one-person training department?
• LandDDave: Managing my Time: If I can automate a process, I do.
• TriciaRansom: And I had to learn the power of “No”. No is not a bad word, and one needed for your sanity.
• LaurenLK: Also BLOCK OUT work time — otherwise, always in a meeting, phone conf, whatever.
• RyanJSegrist: I do everything I can to streamline processes so I can free up time to be creative and “ideate”
• TriciaRansom: I literally book a small conference room for a “meeting”. A meeting between me and my deliverables!
• jmankeys1971: I schedule every minute of my Outlook calendar for the different projects I have so I can block time for everything
• PTKLearning: Tools are great to manage time, however managing expectations and external involvement is a different matter
• Nimblecopy: Chocolate as reward is effective
• TriciaRansom: I work assembly-line fashion: Make ALL job aids, then ALL assessments, etc. My brain likes it better than jumping

What advice do you have for others in a one-person training department?
• jmass: Take lunch, socialize with experts in other non-learning departments
• JaneBozarth: Again: Appoint yerself some deputies… train them use as guest/support faculty & facilitators
• MJK60631: Appoint ambassadors who will help spread the message. Peer groups are powerful in influence and far reaching.
• nimblecopy: Don’t be an unreasonable boss in your department of one
• c4lpt: Get rid of the term Training Dept and become a Business Performance Consultancy and really help people to do their jobs (better)
• LandDDave: Realize that if you look at yourself as a 1-person department, you’re already behind the 8-ball
• learninganorak: Ask a LOT of questions. Especially “What is it FOR?”
• TriciaRansom: I told someone once: Set boundaries and be RUTHLESS in enforcing them. It’s that or your sanity.

Final note: Hopefully the great ideas you see here will inspire you to share your ideas in this evening’s #lrnchat at 5:30 pm PST! For more information about #lrnchat, visit the blog.

Photo Credit: The Pioneer Woman
 

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The Future of Open Source CMSs like Joomla in eLearning https://www.opensesame.com/site/blog/future-open-source-cmss-joomla-elearning/ https://www.opensesame.com/site/blog/future-open-source-cmss-joomla-elearning/#respond Wed, 08 Dec 2010 18:39:47 +0000 /site/?p=2566 The integration between content management systems (CMS) and learning management systems (LMS) and use of popular open source CMS as an alternative to complex LMS is a hot topic. The benefit to a CMS-centered solution is full integration. It’s more convenient to have your eLearning system as an integral part of your business portal regardless... Read more »

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The integration between content management systems (CMS) and learning management systems (LMS) and use of popular open source CMS as an alternative to complex LMS is a hot topic.

The benefit to a CMS-centered solution is full integration. It’s more convenient to have your eLearning system as an integral part of your business portal regardless of your sphere of activity. No need to hire specialists to administer your LMS, no need to redirect your users from site to site, no need to develop costly integrations.  Everything is centralized and integrated, forming a multifunctional portal with all necessary internal connections between components.

Moreover, CMS-centered solutions enable eLearning to become more social and collaborative. Corporate training programs turn into social communities. Plenty of free and low-priced components for open source CMS are available to facilitate social interaction around learning content. There are also components that facilitate mobile use. Again, it’s all about full integration and the possibility to use your LMS on one site together with any other open source CMS components you might find useful.

In the course of our development, we have noticed that though JoomlaLMS doesn’t have any specific functionality for corporate training use, this is one of the most frequent things JoomlaLMS is used for.  We believe that we are part of a wider trend towards building integrated systems with open source applications.  

That’s where JoomlaLMS got into seeking a reliable courseware partner. Our corporate clients need to complete JoomlaLMS with the best training courses. Many potential partners provide inadequate material for testing, and the quality isn’t high enough to recommend it to our clients. This is something we run into fairly often.

However, this wasn’t an issue with OpenSesame who provided us with access to high quality SCORM material. The content runs without issues through the LMS with all functionality.  We are happy to welcome OpenSesame as a recommended courseware provider. It will be nice to welcome the challenging future of open source CMSs in eLearning together.

 


Elena Butramenko is Marketing and Partnership Development Manager at JoomlaLMS, a Learning Management System based on open source CMS.  She is an eLearning geek with a history of collaboration with leading manufacturing companies.. Elena is inspired to create a shift in the approach to how trainers can deliver knowledge over the web. She can be reached on LinkedIn or Twitter

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Sexual Harassment Training is Vital in Business https://www.opensesame.com/site/blog/sexual-harassment-training-vital-business/ https://www.opensesame.com/site/blog/sexual-harassment-training-vital-business/#respond Wed, 08 Dec 2010 15:53:43 +0000 /site/?p=2567 Sexual harassment is a form of bullying. This is why most, if not all, major companies include this subject as an integral part of their corporate training. Do you know what appropriate and inappropriate behavior is? You may be surprised and even shocked to learn how many people do not. One study found that 22%... Read more »

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Sexual harassment is a form of bullying. This is why most, if not all, major companies include this subject as an integral part of their corporate training.

Do you know what appropriate and inappropriate behavior is? You may be surprised and even shocked to learn how many people do not.

One study found that 22% of those surveyed realized that they had been victims of sexual harassment only after they learned that certain behavior was illegal. In other words, they changed their answer from “no” to “yes” that they had been sexually harassed in the past. The study said nothing about the number of people who had been perpetrators and suddenly realized that what they had done was wrong.

The problem has more to do with power than gender relations. The perpetrator feels free to do as they please, frequently viewing their own actions as perfectly acceptable. The victim, on the other hand, feels trapped and powerless to do anything about their painful predicament. This is why training is essential: 

1. Not everyone knows. You may instinctively know that some kinds of behavior are wrong, but where do you draw the line? Everyone needs to know.

2. Bullies tend to draw their own lines. Through intimidation and other tactics, a bully can sway workplace opinion making it seem to many that what they do is normal and okay.

3. Sexual harassment creates a hostile environment. The victims and many witnesses are left with a feeling of unease.

4. Productivity suffers. Any distraction can disrupt workflow. Strong emotional trauma can cripple output and decrease quality of any work that is complete.

5. Employees dread coming to work. Increased sick days taken and employees quitting at the earliest opportunity are only two of the effects driven by sexual harassment. Loss of trained personnel is one of the most costly problems in the modern workplace.

6. Lawsuits. Because sexual harassment is against the law, a suit brought against the company can be costly not only monetarily but also as a distraction from business as usual and as a public relations black eye.

Whether you are the perpetrator, the victim or a witness, you are responsible for what goes on in your workspace. Yes, even if you are the janitor. Doing nothing about an abuse is bad. Not knowing what is and is not abuse is even worse.

The obvious solution is sexual harassment training. And the most cost-effective and painless method for acquiring this education is through online training courses. The OpenSesame marketplace features many great, convenient and informative courses on preventing sexual harassment in the workplace. Many employers make such training a mandatory condition of continued employment, and employee compliance is easily documented as an integral part of the elearning process.

If you’re looking for the right sexual harassment prevention course for your workplace, let us know! We’ll help you find the perfect course.
 

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The Basic Types of Communication Training https://www.opensesame.com/site/blog/basic-types-communication-training/ https://www.opensesame.com/site/blog/basic-types-communication-training/#respond Wed, 08 Dec 2010 00:08:27 +0000 /site/?p=2568 Does your work entail interacting with people all the time? Do you do a lot of writing, such as memos, press releases, and statements on behalf of your organization? Are you frequently in front of crowds to deliver speeches or talks? If so, online communication training might be what you need to make your experience a... Read more »

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Does your work entail interacting with people all the time? Do you do a lot of writing, such as memos, press releases, and statements on behalf of your organization? Are you frequently in front of crowds to deliver speeches or talks? If so, online communication training might be what you need to make your experience a lot smoother. Even if it doesn’t have anything to do with your work, effective communication training is still a good investment because humans are social creatures, meaning they have to communicate with each other. Know what to say and how to say it can mean the difference between getting your message across successfully, or blundering through and losing it in the end.

Whether you’re a leader of an organization or team or a new employee, there will come a time when communication training is needed. It will come when you find yourself interacting more with people for business purposes and maybe even for personal reasons. Surprisingly, even individuals who think they already know the ins and outs of effective communication will still learn something new and useful from this type of training.

No matter how old you are or what your education attainment may be, there is hope for you when it comes to effective communication. There is a plethora of communications courses, many of which can be found on the Internet. Whether you take the online or offline route, you will find an effective communication course that will apply to yourself.

Here are some of the basic categories of effective communications training.

  • Networking – Ever been to a business networking event and felt awkward the entire time? This type of training and development is for you. Business networking training provides you with the skills you will need to come up to total strangers and create business relationships.
  • Presentations – Geared towards individuals working from inside an organization, presentations skills training is a good course to take if it’s likely that you will make a presentation to fellow employees. Even if you’re a good speaker, this training would definitely push you further.
  • Management of Business Relationships – Once you’ve forged relationships with business contacts, you will then have to maintain them. This is what this type of training is for, as it teaches you skills on how to maintain contact with colleagues and other organizations.
  • Public Speaking – Something that millions of people all are afraid of. So it’s no surprise why hundreds of communications courses are geared towards this single facet of communication.
  • Interview Skills – For individuals who work in human resources and recruitment departments, knowing how to interact with potential recruits is a must. This is where this type of communication training comes in. 

Image Credit:  law_keven on Flickr

 

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5 Ways You Can Benefit from Customer Service Courses https://www.opensesame.com/site/blog/5-ways-you-can-benefit-customer-service-courses/ https://www.opensesame.com/site/blog/5-ways-you-can-benefit-customer-service-courses/#respond Sun, 05 Dec 2010 23:23:15 +0000 /site/?p=2569   People today demand world-class customer service. They want the companies they deal with to provide outstanding support, relevant advice, and useful information related to the products and services that are offered. If they receive a mediocre or half-hearted response from the customer service team, they will look elsewhere. It is important for businesses to... Read more »

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People today demand world-class customer service. They want the companies they deal with to provide outstanding support, relevant advice, and useful information related to the products and services that are offered. If they receive a mediocre or half-hearted response from the customer service team, they will look elsewhere.

It is important for businesses to provide customer service courses to their staff. It will enable the company to keep its competitive edge in the marketplace. Customers who have a satisfactory experience in dealing with your employees are likely to think positively of it over the long term. In addition, they would also refer their family, friends, and acquaintances when the need for your products or services arises within their circle.

It is a well-known fact that customer service courses can bring a variety of related advantages as well. Read on below to find out the benefits you can expect:

●      Better overall customer satisfaction – customer service courses can significantly increase the satisfaction of your clients. The staff becomes well-equipped to deal with even the most technical requests. The training will also help them deal with urgent requests and angry customers while maintaining their composure.

●      Reduced escalation rate – if the front-line representative is not able to resolve the problem, it will result in escalation. This can take up a lot of time and resources on the part of the organization. Aside from requiring the supervisor to look into the request, technical issues would also have to be looked at and resolved. Then, the agent would have to give the customer a callback.

●      Improved call resolution rates – this is one of the main goals of customer service courses. Improving the resolution rate provides a win-win situation for the company, the staff, and the customer. It allows the firm to maintain the loyalty of their clients if issues are resolved with just one call.

●      Lesser cost – improved customer support service will not only improve client satisfaction, it also lowers the cost of each query or support ticket that has been submitted. It has been proven that requiring your staff to take customer support courses can provide this advantage.

●      Higher morale within the staff – being able to help customers in an effective and efficient manner can be motivational for the staff. It serves as a morale booster for everyone within the department. This lessens turnover rates and ultimately helps you save on training costs.

Thousands of companies all over the world have proven that customer service courses are worth the investment. It gives measurable and long-lasting results to your company. 

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How I Went from Sales Newbie to Sales Guru in 6 Months https://www.opensesame.com/site/blog/how-i-went-sales-newbie-sales-guru-6-months/ https://www.opensesame.com/site/blog/how-i-went-sales-newbie-sales-guru-6-months/#respond Fri, 03 Dec 2010 22:55:18 +0000 /site/?p=2570 If you’re not a people person, becoming a master of sales could prove to be impossible. You have to love people and be able to relate to them. Sales training, of course, is crucial, but developing a thick skin for rejection remains of paramount importance. Why? Because you need to remain highly motivated. Let me... Read more »

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If you’re not a people person, becoming a master of sales could prove to be impossible. You have to love people and be able to relate to them. Sales training, of course, is crucial, but developing a thick skin for rejection remains of paramount importance. Why? Because you need to remain highly motivated.

Let me break it down for you.

Training

Corporate training today is rich with potential. You don’t even have to work for a major corporation to have access to some really juicy material. Of course, you can buy a stack of books. That can help. But there are many online training courses that prove to be effective and convenient. Such e-learning can be done at your own schedule and pace, and you can pause to come back to where you left off. Some places will let you review the material as many times as you want.

Perhaps the most exciting option is to find a marketplace of corporate training where multiple vendors display their training materials. You get to pick and choose from a wide variety of styles and expertise.

Drills

Besides the “bookwork” of reading, you need to practice what you’ve learned. I found drilling the materials to be a potent help. Every salesperson can benefit from this, even the seasoned experts. Because of this, you should have no difficulty finding drilling partners. True, you have to “sell” them on the idea, but that’s part of the drill.

Communication

One trick I learned was getting customer service training to break down any trepidation I had with things like the cold call. I spent a little over two weeks shadowing a customer service rep and then sold their supervisor on me giving it a try. I did pretty good—even made CSR quota.

Then I found online effective communication training courses to round out my delivery skills. Such communications courses made my phone presence that much more powerful and this automatically translated into better face-to-face results, too.

Stress

As I mentioned earlier, you have to stay motivated. Rejection can knock the wind out of your sails if you have a thin skin. But I found that ego is the real killer. If you take it all as “important” (ego selfishly so), then any failure is going to hit you like a bomb. That creates stress and that kills motivation. The stress management training I found online gave me all the tools I needed to hold stress at bay and allow me to remain at peak self-motivation.

So, there you have it. In 6 months, I was having sales associates come to me to find out how I was winning sales awards. You can do it, too.

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Everything That Can Be Granular, Will Be https://www.opensesame.com/site/blog/everything-can-be-granular-will-be/ https://www.opensesame.com/site/blog/everything-can-be-granular-will-be/#respond Fri, 03 Dec 2010 18:07:13 +0000 /site/?p=2571 Our previous post Everything That Can Be Digital, Will Be examines the migration of corporate training from traditional instructor-led training to elearning in the context of the digitization of other forms of media, like news, television and music. The conclusion from the data is obvious: Content that can be digital, whether news stories or songs, will... Read more »

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Our previous post Everything That Can Be Digital, Will Be examines the migration of corporate training from traditional instructor-led training to elearning in the context of the digitization of other forms of media, like news, television and music. The conclusion from the data is obvious: Content that can be digital, whether news stories or songs, will be, because digital content is portable, flexible, convenient and affordable.

The data also reveal a second point. Not only do consumers want their content to be digital, they want to consume it on their own terms. Content buyers want access to a granular, on-demand content delivery model, where they will pay for only what they specifically want to consume, on their own schedule.

We Want Our Content Chunked

In the past, consumers subscribed to cable packages with hundreds of channels they didn’t watch and bought music CDs filled with songs they didn’t like. They selected books from whatever their local bookstore stocked, and read their news from their local newspaper.  Buyers know there’s a better way, and they can’t be bullied into that old-fashioned kind of content package anymore.

Access to books, music, news and entertainment through the Internet has empowered the consumer. Through sites like iTunes, Hulu and Amazon, consumers purchase only the specific chunks of content they wish to enjoy. For example, CD sales have dropped by more than 40% in the last 5 years for a simple reason: listeners have access to discrete songs on iTunes and its analogs. Music listeners can pay $.99 or $1.19 for the one song they want, rather than $15.99 for an entire album. This ability to purchase desired chunks of content will ultimately render the old-fashioned album obsolete. 

This is part one of the content delivery revolution. Successful content will be chunked. Consumers want to pick and choose chunks of content, and they want to pay for only what they want to consume. 

And We Want Content When We Want It

The number of cable subscribers in the United States started to decline in 2008. What happened in 2008? Netflix began to offer streaming content, and Hulu released its public beta. Those sites make it easy for consumers to stream television content to their computer or television. 

As Netflix and Hulu commence their titanic struggle for dominance of the premium subscription market, consumers are leaving cable companies for the opportunity to create their own custom channels, with content from multiple authors delivered on a user-created schedule. Hulu recently launched Hulu Plus, which enables customers to pay $7.99 a month for the ability to watch their favorite programs on their own schedule, across diverse devices. As soon as Hulu or Netflix or ESPN can secure the rights to broadcast live sports, the cable companies will really be sweating. 

As an aside, another great example of the inexorable transition to streaming television content is the new Apple Macbook Air. How did it get so skinny? No DVD drive.

Streaming digital content, whether radio shows or television programs, empowers the consumer to design their own entertainment schedule. This is part two of the build-your-own content package revolution: on-demand content consumption.

We Want our Learning like We Want Our 30 Rock

The best content delivery models are chunked and on-demand: They empower the consumer by enabling him or her to pay for specific chunks to be consumed on their own schedule. Just digitizing content is not enough. Napster, Kazaa, Limewire and their ilk are evidence that consumers will choose to pirate content if they can’t pay for it in a chunked and flexible manner. iTunes and Hulu Plus are great evidence that consumers are willing to pay for content if they are empowered to control its delivery.

What does this mean for learning? The consumer’s preference for chunked, on-demand content delivery applies to us too. Just like our entertainment, we must create chunks of learning and deliver it to learners in the most flexible way possible.  If we want people to get the most out of training, don’t limit their development opportunities to a few in-house instructor-led classes or a couple of generic online courses.

Introduce your learners to the world’s marketplace of online learning opportunities. Give your colleagues access to diverse chunks of learning from a variety of authors. Don’t shut your learners in a classroom every Wednesday at 8 pm, either. Let them learn asynchronously, but give them opportunities to communicate and collaborate asynchronously as well.  Make your elearning curriculum chunked and on-demand, and support your learners in creating their personal content package.  

OpenSesame is the elearning marketplace that makes the chunked and on-demand elearning model possible. We embrace diversity in course authors and learning management systems, and we offer flexible purchasing and pricing options. We make sure your courses are accessible at any time. 

We believe that we are facilitating the future of elearning through our open marketplace. Join us.

Photo Credit: Dylan Stiles.

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The Importance of Teamwork Training https://www.opensesame.com/site/blog/importance-teamwork-training/ https://www.opensesame.com/site/blog/importance-teamwork-training/#respond Fri, 03 Dec 2010 00:15:14 +0000 /site/?p=2572 One of the greatest industrialists the world has seen, Henry Ford, once said something about teamwork: Coming together is a beginning. Keeping together is progress. Working together is success. Despite the different times we live in today, the basic principles behind teamwork still remain true. Whether your team is composed of two people, a department or... Read more »

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One of the greatest industrialists the world has seen, Henry Ford, once said something about teamwork:

Coming together is a beginning. Keeping together is progress. Working together is success. Despite the different times we live in today, the basic principles behind teamwork still remain true. Whether your team is composed of two people, a department or an entire organization, you get more things done faster and in a more efficient manner when you have someone else to carry the load with you.

Teamwork however, doesn’t automatically kick in once a group of people come together. Not all groups exhibit teamwork right from the get go, which is why some training, or at the very least a discussion, should be undergone by group mates. Effective teamwork training may seem like a waste of time to some, but it is a key towards a productive workforce—one that shares the same goals and understands one another’s needs and working quirks.

Teamwork doesn’t happen by accident. Numerous studies have shown that it’s up to managers, supervisors and leaders in general to be willing to lead and build a team that’s cooperative and productive. In many ways, a team needs to be instructed how to be competitive. They also need to be placed in a climate where teamwork can be stimulated and further developed.

Teams must actively build on their commitment to working as team and must foster an atmosphere that promotes synergy. Teamwork training is the best way to facilitate the team spirit. This type of training encourages team members to talk about their thoughts and feelings on being part of a team, and what they think should be done for a more productive unit.

Of course, teamwork training doesn’t come cheap. The team itself, or the team leader, must be willing to invest both time and money to develop and maintain the basic team structure and its integrity. It takes considerable time and willpower for people to actually care for each other and have genuine concern about their actions on work and outside of it.

Teamwork training is definitely a must for new managers and small business owners who may not have adequate knowledge and experience when it comes to training and development of group dynamics and building synergy. Teamwork training programs allow team members and leaders to learn the multiple aspects of group functions and structure. It also shows how group dynamics can be managed and enhanced for better collaboration and productivity. For leaders in particular, teamwork training provides insight on group observation while they are at work.

Teamwork training is an investment you need to seriously consider if you’re concerned about work productivity and synergy. It’s one that pays off in the long run, so you won’t regret allocating the time and resources for it. 

Image Credit: alexds on Flickr

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Humor on the Way to the Bottom Line https://www.opensesame.com/site/blog/humor-way-bottom-line/ https://www.opensesame.com/site/blog/humor-way-bottom-line/#respond Thu, 02 Dec 2010 18:53:20 +0000 /site/?p=2573   In business, success isn’t just everything; it’s the only thing. Achieving that success can prove deadly serious and that causes stress. So to relieve some of that stress, take a short breather to recharge your humor cells and your funny bone. Don’t be surprised if you learn something in the process. Laziness People can... Read more »

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In business, success isn’t just everything; it’s the only thing. Achieving that success can prove deadly serious and that causes stress. So to relieve some of that stress, take a short breather to recharge your humor cells and your funny bone. Don’t be surprised if you learn something in the process.

Laziness

People can be quite creative at avoiding work. Sometimes you have to dig deep to find the truth of this.

A clean desk is a sign of a cluttered desk drawer.

See what I mean?

If at first you don’t succeed, redefine success.

This sounds like something a committee would do.

Hard work never killed anyone, but why chance it?

A survivalist, that one! But if someone is not at their desk…

Is reading in the bathroom considered multi-tasking?

I suppose it depends on the reading material whether or not it’s billable hours.

Many people quit looking for work when they find a job.

Oops! “May I have my paycheck now, please?”

One of the greatest labor-saving inventions today is tomorrow.

Imagine that! I want one of those…

If a thing is worth doing, it would have been done already.

So much for my bright idea!

Meetings

Corporate meetings might be considered business communication training. Too bad they don’t hand out certificates at the end of each one. I’d have a closet full.

A Committee is a group of people who individually can do nothing, but as a group decide that nothing can be done.

And how many person-hours did it take to arrive at this pearl of wisdom?

Meetings: A practical alternative to work.

Perhaps this should’ve been under the “Laziness” heading.

Comic, Milton Berle, once said, “A committee is a group that keeps minutes and loses hours.”

Instead of losing them, perhaps they should donate them to charity.

A committee is twelve men doing the work of one.

Perhaps they should have the one man do it, pay him six times as much, fire the others and save a bundle. Could I volunteer?

After all is said and done, usually more is said than done.

Enough said!

Rewards

It’s the perks that keep us motivated. And some perks are perkier than others.

Always remember to pillage before you burn!

Corporate takeovers aren’t what they used to be—Genghis Khan, Attila the Hun,…

One test is worth a thousand expert opinions.

Remember this one. There’ll be an exam afterwards.

All I ask is the chance to prove that money cannot make me happy.

Can I have my raise, now?

Teaching an Old Dog New Tricks

What could really help on the bottom line is everyone doing their best because they’ve received adequate corporate training—you know, like online training courses. Try it. You’ll like it. It won’t hurt, because e-learning is easy, at your own pace and at your own schedule. It may not be funny, but it can be loads of fun.

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Tools for Freelance Instructional Designers https://www.opensesame.com/site/blog/tools-freelance-instructional-designers/ https://www.opensesame.com/site/blog/tools-freelance-instructional-designers/#respond Wed, 01 Dec 2010 17:00:35 +0000 /site/?p=2574 Note from editor: This post updated with new tools 6/3/11. A recent LinkedIn eLearning Guild Group member asked “What are the top tools for freelance elearning design and development?” and 100 comments later, there was quite a list. The result was a nice mix of both specific software for getting the work done and advice and... Read more »

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Note from editor: This post updated with new tools 6/3/11.

A recent LinkedIn eLearning Guild Group member asked “What are the top tools for freelance elearning design and development?” and 100 comments later, there was quite a list.

The result was a nice mix of both specific software for getting the work done and advice and suggestions related to running a freelance business.

Here is my attempt to categorize and capture all of the recommendations, in no particular order of course. While I tried to include everything that was mentioned, my apologies if I may have missed one or two.

The Tools

  Open Commercial
Software Suites and Packages Open Office, Google Apps Adobe Creative Suite, Adobe eLearning Suite, Articulate Studio, Microsoft Office
Rapid Development Screenr Captivate, Lectora, Cam Studio, Camtasia, Articulate. Snap
Screencapture/Screencast Jing, Screenhunter, Screenr Snagit, Snap4
Image/Photo Editing GIMP, Picnik PaintNet,PaintShop Pro
Video Celtx Script Writing Sony Vegas Pro, Sorenson Squeeze, After Effects
Audio Audacity, Levelator Soundbooth
Delivery WordPress, Moodle, Drupal Blackboard
Synchronous Communication Skype, DimDim, Oovoo, Google Talk/Voice Elluminate, WebEx, Centra, LiveMeeting,
Project Management OpenWorkbench, Evernote Gantto, MSProject, LotusLive
Business Operations Dropbox, PrimoPDF, FreshBooks, MyHours.com, BullZip, Zoho Harvest, Adobe Acrobat, QuickBooks, FastTrack, PDFPen
And more… Notepad++, iSpringFree, Prezi,Xtranormal, ReadtheWords.com, Tokbox, Adobe Kuler, Wampserver, Color Schemer, Fireshot Firestarter, SwishMax, MindManager, Balsamiq, Questionmark,Madcap Flare, Prezi

Programming Skills PHP, HTML5, CSS3, SCORM
Professional Development Advice Entrepreneurship.org, Forbes.com, Twitter, #lrnchat
Networking and Mentorship professional associations recommended: American Society for Training & Development, International Society for Performance Improvement
A few absolutes to close: Internet access, a powerful computer with multiple monitors and a good microphone and webcam, coffee, aspirin, a sense of humor, and a support system!

Add Your Tools to the List

Do you have comments, corrections or suggestions for this list? This post is available in Google Docs for anyone to consult, edit or update. We appreciate your suggestions!


Melissa Venable is an instructional designer and project manager with experience in industry and higher education (public, private, and for-profit). Her background includes working in student services as a career counselor, academic advisor, and instructor for first-year students. She holds a doctorate in instructional technology, focusing on the online delivery of career services. Read Melissa’s blogs at DesignDoc and Inside Online Learning or follow her on Twitter: @Melissa_Venable.

Image thanks to keepthebyte on Flickr.

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What Kind of eLearning Courses Are Companies Looking For? https://www.opensesame.com/site/blog/what-kind-elearning-courses-are-companies-looking/ https://www.opensesame.com/site/blog/what-kind-elearning-courses-are-companies-looking/#respond Mon, 29 Nov 2010 23:04:58 +0000 /site/?p=2575 Just before Thanksgiving, the American Society for Training & Development released the 2010 State of the Industry Report, a fantastic resource chock full of information on the corporate learning and professional development marketplace. Did you know, for example, that U.S. companies spent more than $125 billion on learning and development activities in 2009? That’s billion with a... Read more »

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Just before Thanksgiving, the American Society for Training & Development released the 2010 State of the Industry Report, a fantastic resource chock full of information on the corporate learning and professional development marketplace. Did you know, for example, that U.S. companies spent more than $125 billion on learning and development activities in 2009? That’s billion with a b. More than 36% of those learning hours will be delivered through some kind of technology. That’s where we come in. 
 
The report has one particularly useful data set for OpenSesame sellers: The breakdown of learning content sales by subject. These data reveal the highest priorities for the corporate training marketplace by delineating the subject areas where companies are seeking affordable and effective elearning courses to strengthen their workforce.
 
If you are an elearning seller identifying the courses in your library that will reach the widest possible audience in the OpenSesame marketplace, consult these data for insight into the types of courses that elearning buyers want to buy:
 
·       Profession- or industry-specific content: 17.2% of formal learning hours;
·       Managerial and supervisory training: 10.4% of formal learning hours;
·       Information technology and systems: 9.3% of formal learning hours;
·       Processes, procedures, and business practices: 9.2% of formal learning hours;
·       Mandatory and compliance training: 7.8% of formal learning hours;
·       Interpersonal skills: 6.8% of formal learning hours;
·       Sales: 6.7% of formal learning hours;
·       Customer service: 6.8% of formal learning hours;
·       New employee orientation: 5.4% of formal learning hours;
·       Basic skills: 4.8% of formal learning hours;
·       Executive development: 4.4% of formal learning hours; and
·       Other (such as specific product knowledge): 10% of formal learning hours.
 
Some of these subject areas, like new employee orientation or specific product knowledge, will require bespoke courses with company-specific content. Other categories, however, represent opportunities for an excellent seller to capture the market for a widespread training need. For example, the general principles of customer service are as appropriate for a software company as they are for a grocery store. If your course is the most effective course at engaging learners in understanding what customers want and how to reach them, you’ll reach a wide marketplace of willing purchasers.
 
Finally, remember that these data reflect the courses that companies purchased last year. The real winners in the elearning marketplace will be the course developers who can anticipate what new kinds of courses companies will purchase next year. 

 

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6 Tips to Boost the Power of Teamwork in Business https://www.opensesame.com/site/blog/6-tips-boost-power-teamwork-business/ https://www.opensesame.com/site/blog/6-tips-boost-power-teamwork-business/#respond Sun, 28 Nov 2010 16:08:36 +0000 /site/?p=2576 A small twig is easy enough to break, but put a dozen of the same sticks together and they become very difficult to break. A hundred of them become impossible to crack. That’s one powerful image of teamwork. There are many things in life that can divide a team—that can make it weaker. These tips... Read more »

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A small twig is easy enough to break, but put a dozen of the same sticks together and they become very difficult to break. A hundred of them become impossible to crack. That’s one powerful image of teamwork.

There are many things in life that can divide a team—that can make it weaker. These tips will help prevent your team from succumbing to such a fate.

1. Improve communication. This is the lifeblood of an organization. Without communication, the team has no way of knowing where it is going, how it is doing, or what needs to be done next. With superior communication, a team works more smoothly, anticipates the needs of other team members and achieves new ideas they may not have achieved on their own.

2. Foster consensus. A team can get by if it follows a strong leader. It may even excel. But when a team does really well, it is usually because that leader has built a consensus amongst the team’s members. Everyone wants to feel valued. If the direction of the team comes from team member agreement, then everyone feels consulted. They can take ownership of the process.

3. Encourage an appreciation of diversity. Cultural, racial, ideological and conceptual diversity can help make a team far stronger, more fleet footed and more creative. What works in nature to strengthen a species through cross-pollination, can also work with ideas and concepts. Each individual, when valued for their own unique viewpoint, can contribute something the other team members may never have realized.

4. Eliminate outsiderness. When people are made to feel that they are outsiders, they cease to be a member of the team. Such alienation creates friction, and like any machine, a business with such friction will quickly break down. Such divisiveness can happen within a group or even between groups within the company—between seasoned team members and a new hire, or between machinists and engineers, or between sales and marketing.

5. Create an appreciation for multiple generations. Youthful hubris and senile arrogance do not need to be the result of mixing age groups. Find the strengths of each generation—youthful energy and creativity, plus the more seasoned experience of senior staffers.

6. Teamwork training. Online training courses or e-learning can help each team member understand how to improve the functioning of a team—to make it far more than merely the sum of its individual members. Adding things like effective communication training and teamwork training can give your group the tools it needs to become a world-class team.

The OpenSesame marketplace features excellent courses on teamwork training. If you’re looking for just the right course, let us know! We’ll help you find it.
 

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Exploring Your Options in Online Security Training https://www.opensesame.com/site/blog/exploring-your-options-online-security-training/ https://www.opensesame.com/site/blog/exploring-your-options-online-security-training/#respond Sat, 27 Nov 2010 23:56:39 +0000 /site/?p=2577 If you’re looking to forge a career in the world of security, you might want to explore your options in online security training. There are a number of online schools and training institutions that offer the tools and skills to individuals looking to advance their knowledge base and capabilities in order to gain a better... Read more »

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If you’re looking to forge a career in the world of security, you might want to explore your options in online security training. There are a number of online schools and training institutions that offer the tools and skills to individuals looking to advance their knowledge base and capabilities in order to gain a better position in their career. Online degrees in security can be on a doctorate, master, bachelor and associate level.  Despite the fact that this type of education is offered online, these training programs are just as effective in helping you pursue your dream career and live the life you’ve always wanted.

It goes without saying that the world of security is a broad one. Here we will cover the types of security training courses you can avail of for the different areas of security. Each has its specifics, so go over them carefully to make the best informed decisions possible.

Homeland Security

For homeland security training, you can also acquire the skills and experience from an accredited training program on the web. Again, you have the choice of obtaining a degree on the master, bachelor and associate level. As you’ve probably guessed, associate degrees can be obtained in two years, with the option of moving to a 4-year bachelor degree. Likewise, a master degree can be obtained once a bachelor degree has been acquired. The type of coursework you can expect will vary on your desired training and goals.

Online training programs included in this area of security training include preparedness of terrorist activity, facilities security, management of hazardous materials, crisis management and more. Courses in this area of security training can lead to a number of highly fulfilling and lucrative careers in national security, public administration, psychology and criminal justice.

I.T. Security

This type of online training is not only faster, it’s also more convenient since the technology that requires learning in IT security training has actually something to do with computers and the Internet. There is a wide variety of courses and certificates that can be acquired in this area of online learning, so be sure to determine your desired coursework beforehand. Like homeland security training, cyber security training also has some sub-sections, namely software testing, protocols for internet security, advance protocols, network security and many more.
As early as now, you can begin doing your homework on which type of security training program you’re interested in signing up for. Explore all your options and see to it that you enrol with institutions that are duly accredited by the right bodies. Remember that online security training carries some risks as you are essentially taking lessons remotely. Be sure to do your homework to mitigate this risk.

Image Credit: ℍmoong on Flickr

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Computer Security Training Courses – Why They Matter https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-computer-security-online-training-courses/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-computer-security-online-training-courses/#respond Sat, 27 Nov 2010 19:47:01 +0000 /site/?p=2578   It isn’t just for geeks. Why? Because the success of the company is the responsibility of every employee. Every employee needs to know what can jeopardize the company’s computer infrastructure. The reason is simple. One wrong action could crash the system or leak confidential information. These could become disastrous for the business. And when... Read more »

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It isn’t just for geeks. Why? Because the success of the company is the responsibility of every employee.

Every employee needs to know what can jeopardize the company’s computer infrastructure. The reason is simple. One wrong action could crash the system or leak confidential information. These could become disastrous for the business. And when they find out who did it? Well, you can guess the rest.

That’s why computer security training courses are so critical. Everyone within an organization needs to know the right and wrong type of cyber behavior.

Key Training Concerns to Keep In Mind

  • Corporate training needs to be easy, accessible and highly focused.
  • Online training courses provide the best of all possible worlds.
  • Such e-learning should allow the student to take the training at their own schedule and pace.
  • Courses should allow students to pause training and come back to continue where they left off.

Without such training, an employee might innocently take a disk of work home, unknowingly download the newest and deadliest virus and take it back to work the next day to infect the entire business system. But what about the antivirus software? Even antivirus software companies need to be notified of new threats so they can create the defense. Key logging malware can track system passwords allowing unscrupulous thieves entry to the system’s most sensitive areas. And there are many other possible dangers.

Solutions

With Open Sesame, computer security training has never been easier to obtain or more rewarding.

 

Key reasons why you should take your training with us:

  • Thousands of courses from which to choose—from business to compliance.
  • E-learning programs for companies of any size.
  • Online availability—24/7.
  • A marketplace of training choices—multiple vendors.
  • E-learning courses that work in any LMS.
  • Purchase just the courses you need, in the quantity you need.

 

Having so many vendors in one marketplace environment allows you to compare with greater ease.

 

And getting the training you need is as easy as 1-2-3.

  1. Enter the marketplace. Browse from a catalog of thousands of fresh e-learning courses. Find out more about the course sellers, read course reviews and preview courses. Shop the e-learning marketplace.
  2. No complicated contracts. Only buy what you need. Purchase courses by the seat or site license (unlimited use in your LMS for one year). Create your account to get started.
  3. Use courses in your LMS. After your purchase, merely load your course directly in your LMS. Your users’ information will be tracked in your learning management system. Download a course to test in your LMS.

 

And if you have no time, we’ll help you find what you need. Just let us know what your training and development goals are and we’ll blueprint a training curriculum with a wide selection of top-notch course options for you to review.

 

We’re here to give you the best in computer security training. Simply click the preceding link for more information.

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The LMS I Know Is Not Dying (Nor Is It Even Ill) https://www.opensesame.com/site/blog/lms-i-know-not-dying-nor-it-even-ill/ https://www.opensesame.com/site/blog/lms-i-know-not-dying-nor-it-even-ill/#respond Wed, 24 Nov 2010 01:16:50 +0000 /site/?p=2579 Over the past 12 months there have been lots of posts written by eLearning thought leaders declaring the LMS to be dead in favor of more social and collaborative learning options. While I understand and applaud the reasoning – nurturing informal learning – there are still too many core uses for the LMS which are... Read more »

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Over the past 12 months there have been lots of posts written by eLearning thought leaders declaring the LMS to be dead in favor of more social and collaborative learning options. While I understand and applaud the reasoning – nurturing informal learning – there are still too many core uses for the LMS which are yet to be solved using a different system.

I may be biased because I work in the LMS industry and know that our growth figures continue to rise as do the number of visitors to our site (thankfully). But more likely it’s because I know the exact type of pain that our LMS most widely treats and I don’t see a better remedy in sight.

There’s a faulty perception that once you’ve seen one LMS, you’ve seen them all. But it’s not possible to lump the light and agile, web-based LMS in with its behemoth, installed, full-featured cousin. These products are worlds apart, especially in their application, and I believe it’s the latter who will feel the squeeze in the time to come.

I wholeheartedly agree with those who advocate for a more social, collaborative and interactive approach to encourage real learning and retention, but this perspective still only represents the bleeding edge of our industry. For example, nothing changes the fact that there are still legally required, compliance courses that employees and professionals around the world must complete before they can simply get on with their job. Regulatory Compliance has only tightened over time and it will continue that way: just look at the F&B industry, sexual harassment law, HIPAA or OSHA.

These courses are the ‘no-frills’ variety that must come at a low cost to the organization who needs to have their 1000+ employees compliant immediately. This is where the feature-light LMS offered at a realistic price point excels. The process is simple: 1) Purchase off-the-shelf content; 2) Upload to an LMS; 3) Deliver to learners; and 4) Track completion. No bells and whistles needed and your workforce is ready to go.

I love discussing social learning, collaboration tools, ARGs, and the future of learning – I personally want to see the LMS become more integrated and invisible. But each tool fits a specific purpose, as does the light LMS, and I see a solid role for all of these in our learning future.


With a BA in Language teaching and Anthropology, Nicole Fougere is Litmos’ multi-lingual (Spanish and Bahasa Indonesia) Community Manager and point of contact for anything online training related. With many years of customer service, training and management experience, she is also the Litmos “Blogger Extraodinaire“.  Follow her on Twitter: @Schnicker.

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Everything That Can Be Digital, Will Be https://www.opensesame.com/site/blog/everything-can-be-digital-will-be/ https://www.opensesame.com/site/blog/everything-can-be-digital-will-be/#respond Mon, 22 Nov 2010 20:40:39 +0000 /site/?p=2580 “Everything that can be digital, will be.” Attributed to Benny Landa, founder of Indigo, the world’s first commercially successful digital offset printing press, in 1993.   In the past 15 years, the digitization of media has made content more flexible, affordable and accessible. Content streams from news to music are rapidly transitioning to digital delivery. This transition is... Read more »

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“Everything that can be digital, will be.”

Attributed to Benny Landa, founder of Indigo, the world’s first commercially successful digital offset printing press, in 1993.
 
In the past 15 years, the digitization of media has made content more flexible, affordable and accessible. Content streams from news to music are rapidly transitioning to digital delivery. This transition is also evident in the world of corporate training with the emergence of elearning. What do other media transition stories tell us about the evolving market for elearning?

Newspapers Become RSS Readers

In the past ten years, print newspaper advertising revenue has fallen by half, and circulation of print newspapers per capita has dropped by 37%.  Analysts project the extinction of the newspaper in the United States by 2017.
 
Meanwhile, in the last 10 years, 34% of Americans have started consuming news online, as part of a mix of other media. What do people like about getting their news online?  They have free or cheap access to the latest, up-to-the-minute information from millions of news providers, from the local to the international. 

Records Become Tapes Which Become CDs Which Become MP3s

Consumers are purchasing about half as many physical albums today than they did 10 years ago. In nine years, digital music has captured half of the U.S. music marketplace. iTunes is the leading music vendor, with 28% of the market.
 
What do people like about purchasing digital music?  Specificity, convenience, portability and diversity.  Consumers purchase only the specific songs they want, not complete albums.  They make purchases and receive the product immediately.  Their music files work correctly in any piece of hardware. They choose from the world’s music marketplace, not just what the local record store stocks.
 

 

Everything Becomes a Television

People are watching as many hours of television as ever. They are, however, supplementing their conventional television consumption with streaming Internet services. For example, since Hulu’s creation in 2007, the service has grown to reach 30 million users monthly and estimates it will collect $240 million in 2010 revenue. Furthermore, 37.3% of cable subscribers have digital video recorders, which enable them to record live TV broadcasts and watch the programs at their convenience.
 
More Americans are no longer paying for cable. In 2008, 200,000 households canceled their cable service, and another 600,000 households canceled their service in 2009. This number is projected to rise to 1.6 million cancellations a year by 2011.
 
What do people like about consuming television programming online?  Consumers use internet broadcasting services and DVRs to be the boss of their own private television networks. They pay for only the channels and programs they want to watch, and they set their own schedule.
 

The Transition from Training to eLearning Accelerates

In 2009, U.S. companies spent a 10-year low of $104 billion on training, marking a $30 billion drop in spending since 2007. At the same time, companies are investing strongly in elearning: the global market will total $52.6 billion in 2010, and the United States accounts for 60% of that market ($31.56 billion).  Within the elearning market, the worldwide demand for English language course content is growing by a compound annual growth rate of 22.1%.
How can the content creation community meet this growing demand? In order to realize the potential of the elearning market, the training industry must reproduce the successful features from other content delivery streams. Like digital news, music and television, elearning content must be:
  • Portable and easy to deploy in different hardware
  • Convenient to find and purchase
  • Affordable and easily “chunk-able”: consumers want to purchase only the specific content they wish to use
  • Easy to evaluate within a diverse marketplace
  • Immediately accessible and available at any time
At OpenSesame, we are working to  solve the problems of portability, convenience, affordability, diversity and accessibility by fostering competition and innovation. Of course, instructional designers must also create interesting, engaging courses! But from a structural perspective, we believe that we will meet consumers’ needs by enabling them to shop in an open, transparent and competitive marketplace. In addition to connecting buyers to hundreds of sellers and a deep variety of courses, our website enables buyers to hear from their peers, manage their budgets simply and purchase only what they need, when they need it.
 
We all win when elearning companies can bring their courses to market in a common format with transparent communication between buyers and sellers. We believe that we are creating a digital media delivery system that will unlock the potential of elearning.

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6 Facts about Computer Security That Could Save Your Business https://www.opensesame.com/site/blog/6-facts-about-computer-security-could-save-your-business/ https://www.opensesame.com/site/blog/6-facts-about-computer-security-could-save-your-business/#respond Thu, 18 Nov 2010 20:12:39 +0000 /site/?p=2581   There are people out there who want to steal your information and others who merely want to wreck havoc. The following facts could help you ensure those things don’t happen. 1. Unsafe passwords. Don’t ever write down your passwords and leave them at your desk. If ever anyone wanted to break into your computer... Read more »

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There are people out there who want to steal your information and others who merely want to wreck havoc. The following facts could help you ensure those things don’t happen.

1. Unsafe passwords. Don’t ever write down your passwords and leave them at your desk. If ever anyone wanted to break into your computer system, that is one of the first places they would look for clues. And always create strong passwords. Simple passwords like “123abc,” or “bobby7” are easy enough for hackers to crack simply by brute force.

2. Unsafe websites. Not all websites are safe. Some sites come with a free, but unsolicited download—malware that might include a keystroke logger to record all your passwords. Make certain your antivirus software can handle website visits to block dangerous downloads, and that your browser settings require confirmation of downloads.

3. Unsafe software. An operating system or other software may have flaws that bad hats have discovered and have figured out a way to take advantage of. These “advantages” are called “exploits” and could result in disruption of service, theft of data or the destruction of data. Always keep your software and operating system up to date. As soon as software vendors discover a vulnerability, they attempt to fix it with an update.

4. Unsafe people. Anyone can pretend to be someone they are not, and when a systems administrator calls you up to get your password, do not give it to them. The person calling may not even work for your company.

5. Unsafe emails. A popular ploy by malicious individuals has been to use emails to elicit private information. It may look official, with the company logo and impressive graphics, but the email which asks for your password is guaranteed to be bogus. Passwords are supposed to be secure. Every company on the planet knows this. Giving out passwords to someone who sends you an email is horribly insecure.

6. Corporate training available. Online training courses are available for such things as information security awareness training, computer security training, it security training, cyber security training, and online security training. These kinds of e-learning programs make it easy for all employees to stay up to date on these important, business saving topics.

Any security system is only as good as its weakest link. If an employee does not know how to handle a nefarious email or a phone call from someone pretending to be corporate security, then the entire company is open to attack. Get everyone trained and protect your corporate assets.

Image Credit: prasan.naik on Flickr

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eLearning Software for the 21st Century https://www.opensesame.com/site/blog/elearning-software-21st-century/ https://www.opensesame.com/site/blog/elearning-software-21st-century/#respond Wed, 17 Nov 2010 23:23:46 +0000 /site/?p=2582 Imagine for a moment that you’ve jumped ahead eighty years. What would the state of education reveal? No one holds a crystal ball that can tell us this. Eighty years ago, television was still a rare novelty and low capacity electronic computers the size of large rooms were ten years from becoming a reality. Few,... Read more »

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Imagine for a moment that you’ve jumped ahead eighty years. What would the state of education reveal? No one holds a crystal ball that can tell us this. Eighty years ago, television was still a rare novelty and low capacity electronic computers the size of large rooms were ten years from becoming a reality. Few, if anyone, could have imagined in 1931 the future existence of personal, desktop computers and the Internet. Could 2091 hold artificially intelligent tutors that converse with their students, guiding them through a difficult subject with personalized care? That unknown future may contain wonders beyond our current imagination. And yet, today’s elearning software is still pretty amazing.

But first, what exactly does “elearning” mean? The “e,” of course, stands for “electronic.” So, elearning includes learning aided or performed with an electronic device or platform. Typically, this refers to computers, whether they are desktop, notebook or handheld devices.

The software can take the form of a specialized application running locally or across a network, on a server. It can also take the form of a more general application, like PowerPoint or Flash customized for a specific lesson.elearning software can also take the form of a website or web-based application. These can include video presentations, interactive web pages, or online training courses. The Internet is rich with such resources.

At one’s fingertips, one can take sales training one day, study mathematics the next and complete compliance training the day after. Tutorials abound for everything from programming languages to foreign languages. Education can range from corporate training to scholarly inquiry and practical applications like electronics or do-it-yourself plumbing. The educational potential for content alone limitless – let alone the potential for learning from connecting learners to one another.

eLearning software also includes authoring tools, which enable educators and subject matter experts to create and share educational content. As an elearning marketplace, OpenSesame is a platform where content developers can sell their courses and where training managers and learners can browse, research, select and purchase elearning courses.

Online educational platforms are the campuses of the 21st century— for both corporate training and higher education- because of their convenience and long range cost savings. Individuals will be able to take the training they need in their homes, at their own pace, with ease. For both corporate training and higher education, the 21st century is looking good.

Image credit: blmiers2 on Flickr

 

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Tools to Adapt Your Courses to SCORM Standards https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-b/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-b/#respond Tue, 16 Nov 2010 00:40:32 +0000 /site/?p=2583 OpenSesame relies on the widely-recognized SCORM and AICC standards to ensure that we can connect any author’s courses to any learner’s LMS.  Standards are like chalk on a chalkboard: they are the tools that enable us to keep our promise to unlock elearning for authors and consumers through a simple, open marketplace. We have heard from... Read more »

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OpenSesame relies on the widely-recognized SCORM and AICC standards to ensure that we can connect any author’s courses to any learner’s LMS.  Standards are like chalk on a chalkboard: they are the tools that enable us to keep our promise to unlock elearning for authors and consumers through a simple, open marketplace.

We have heard from many content creators who have mixed SCORM and non-SCORM content within their libraries.  Perhaps their lessons meet the SCORM standard while their quizzes are delivered through a non-SCORM interface.  What to do to ensure that your complete course works in OpenSesame?

We hear you, and we are working on two possible solutions.  First, we are developing a feature that will package multiple forms of content together, in order to combine a SCORM-package lesson with a reformatted SCORM-compliant quiz.  This would enable authors to revise their quizzes to meet a SCORM standard and then combine the quiz with the lesson without reformatting the entire lesson package.  Second, we are discussing the possibility of creating a quiz-making tool within the OpenSesame system. This function would be a simple way for authors to convert their content items or perhaps add more options to their lesson plans.  Would this be a useful feature for you?  

While we work on creating these functions within OpenSesame, we have some some recommended alternatives for repackaging your content to meet SCORM standards.  There are great pointers on all of these sites:

Please share any other pointers on converting courses to meet SCORM standards in the comments.

 

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Microsoft Excel Training: What Microsoft Excel Tutorials Teach You https://www.opensesame.com/site/blog/microsoft-excel-training-what-microsoft-excel-tutorials-teach-you/ https://www.opensesame.com/site/blog/microsoft-excel-training-what-microsoft-excel-tutorials-teach-you/#respond Mon, 15 Nov 2010 23:40:59 +0000 /site/?p=2584 Most people who use Excel spreadsheets are comfortable entering data, using basic formulas and applying minor formatting. That’s all well and good, but you may be using 20 percent or less of Excel’s full capacity. There are some handy little tricks – things that Excel can do that you may have never even heard of.... Read more »

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Most people who use Excel spreadsheets are comfortable entering data, using basic formulas and applying minor formatting. That’s all well and good, but you may be using 20 percent or less of Excel’s full capacity. There are some handy little tricks – things that Excel can do that you may have never even heard of. And if you have never taken Microsoft Excel courses, these are just some of the tips you can expect to learn.

  1. Hide data before printing. What if you want to print a spreadsheet that contains some confidential information, like clients’ credit card numbers? Microsoft Excel training classes teach you how to hide this information before printing, and simply unhide it when you’re done.
  1. Make calculations without formulas. Most people who have taken a Microsoft Excel tutorial will tell you it’s all about the formulas – you have to learn them and then apply them. But Microsoft Excel training courses will also teach you how to perform several mathematical calculations without having to use a single formula.
  1. Add a drop-down menu. This is a great timesaver for people who have to enter vast amounts of information. Suppose you want a user to enter a month in your spreadsheet. There is a way for you to add a drop-down list of all 12 months so that all your user has to do is select one.
  1. Spot duplications. Sometimes a duplicate entry can be a costly mistake. Microsoft Excel 2010 tutorials can teach you a nifty little way in which you can check to see if there are duplicate entries within a given range.
  1. Hide your formulas. Formulas contained within a cell are easy to see – click on the cell, and it’s visible. You may want to hide these formulas to give your spreadsheet a more polished look, or hide the way you’ve made your calculations.

And this is just the tip of the iceberg. You will learn these tricks and more when you sign up for TutorPro’s Microsoft Excel 2010 training. This is just one part of TutorPro’s complete Microsoft Office 2010 course. This Microsoft Excel 2010 tutorial consists of 22 Excel training modules; each of these course modules includes targeted audio and exercises, designed to help you achieve your Excel online training goals. TutorPro offers simulated content that gives learners a realistic environment in which to learn. Sign up for TutorPro’s advanced Microsoft Excel training and create spreadsheets like you’ve never done before.

 

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Creating Engaging E-Learning Software https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-create-engaging-online-courses/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-create-engaging-online-courses/#respond Sat, 13 Nov 2010 17:24:41 +0000 /site/?p=2585 Creating effective elearning courses is kind of like building a collage: a bit of video here, a couple of graphics there, a simulation here and eventually everything comes together to create an engaging and informative experience. If you are an e-learning developer, you know that different media and design techniques are appropriate for different learning... Read more »

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Creating effective elearning courses is kind of like building a collage: a bit of video here, a couple of graphics there, a simulation here and eventually everything comes together to create an engaging and informative experience.

If you are an e-learning developer, you know that different media and design techniques are appropriate for different learning needs. The key to building a unique learning experience is keeping your mind open to using new tools and approaches. Here are some tips and ideas for breaking you out of your elearning design ruts.

Go Beyond Basic e-Learning Software to Create Engaging Content

  • Build a diverse toolkit. Use a variety of tools – not just Articulate and Captivate! – from Photoshop, PowerPoint, Screenr, Audacity and Xtranormal to get inspiration for new ways of doing things.

  • Read blogs. Find tips, and tools that inspire you to try new tools and techniques next time you open PowerPoint template to create a workplace safety course. If you use Articulate, Tom Kuhlmann’s Rapid eLearning Blog is full of free images, fonts and templates.

  • Tweet. Stuck on a difficult problem? Looking for a creative suggestion? Access the elearning community on Twitter and other social networks to ask for help from community members around the world.

  • Think mobile. When you are using your iPad or other mobile device, think about the ways you access and consume information in that environment. Think about elearning content you could build and share for learners to use on the go.

  • Don’t get stuck with Arial. Looking for a quick way to freshen up the look of your elearning content? Explore free fonts online to move away from using the same old fonts. And never use Comic Sans.

  • Share your ideas. Discover Screenr to share your tips and tricks with your peers and colleagues quickly through screen capture video.

When you creatively tackle the design experience, learners will get more out of it and appreciate your originality.

OpenSesame connects the buyers and sellers of elearning courses in a marketplace where elearning courses are easy to publish and connect to any LMS. Our goal is to create a community where both buyers and sellers thrive and eLearning is accessible, easy to implement, and rewarding for everyone. Shop for elearning courses on OpenSesame to:

  • Purchase only the elearning courses you need, with no long-term commitments or complicated contracts.

  • Use any learning management system that works for you. We don’t discriminate.

  • Our patent-pending technology ensures we instantly connect course content securely to any LMS in minutes, instead of months.

OpenSesame solves the content conundrum for both buyers and sellers. It’s that simple.

OpenSesame solves the content conundrum for both buyers and sellers. It’s that simple. For more information about OpenSesame, meet our management team, read our blog or find us on Twitter.

Image Credit: See-Ming Lee on Flickr

 

 

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David Glow on OpenSesame beta testing: fast, straightforward administration https://www.opensesame.com/site/blog/david-glow-opensesame-beta-testing-fast-straightforward-administration/ https://www.opensesame.com/site/blog/david-glow-opensesame-beta-testing-fast-straightforward-administration/#respond Fri, 12 Nov 2010 00:02:07 +0000 /site/?p=2586 I was extremely impressed when I recently performed beta testing for OpenSesame. The value proposition of this service is simple:     •    Elearning developers can upload and sell standards-compliant elearning     •    Companies can purchase content, which will operate on any Learning Management System (LMS)   Win-Win.  Developers get an opportunity to widely market and... Read more »

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I was extremely impressed when I recently performed beta testing for OpenSesame.

The value proposition of this service is simple:
    •    Elearning developers can upload and sell standards-compliant elearning
    •    Companies can purchase content, which will operate on any Learning Management System (LMS)
 

Win-Win.  Developers get an opportunity to widely market and profit. Companies get a rich marketplace of courseware to purchase without external content implementation headaches.

I am a Superadministrator for an Enterprise LMS system in an organization with extreme security requirements. Over the past 7 years, I survived many attempts to coordinate access with external ‘vendor’ content. It was always a complex challenge to maintain the “handshakes” between the LMS and content deployment systems, which invariably resulted in a poor end-user experience with multiple interfaces and login layers. This LMS setup represents THE litmus test, the beta-test nightmare; I have seen premier content vendors struggle to meet requirements and deploy content properly.

OpenSesame’s setup was extremely straightforward. In mere minutes, the content was running seamlessly through the LMS with all the functionality and reporting intact;  no issues or complex workarounds, no blocked functionality, and a smooth, seamless end-user experience.  I was also beta testing SCORM Cloud for a client and decided to run a second test. Again, after just minutes, everything was working perfectly.

As a developer and a Superadministator of LMS systems, the benefits of this service are obvious. I look forward to being an OpenSesame client on both ends of its value equation.


David Glow is a Chief Learning Architect for Business Critical Learning. David has evaluated, implemented, and administered LMS systems and deployed thousands of assets to tens of thousands of users across several languages and countries for higher education and private industry (often in extremely regulated environments). He has over a decade of experience from both the vendor and customer perspectives and provides high level LMS architecture consultation for several companies, including private lectures for a Fortune 100 organization’s Center of Excellence. He can also be found speaking at public conferences and webinars. David can be reached on LinkedIn.

 

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Customer Service Training: A Look at your Options https://www.opensesame.com/site/blog/customer-service-training-look-your-options/ https://www.opensesame.com/site/blog/customer-service-training-look-your-options/#respond Wed, 10 Nov 2010 22:38:34 +0000 /site/?p=2587 With consumers now more conscious about the quality of customer service that they get, customer service training is an important factor that businesses the world over are now investing in. Customer service has now been realized to have a direct effect in retaining customers and helping build better business. This has resulted in customer service... Read more »

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With consumers now more conscious about the quality of customer service that they get, customer service training is an important factor that businesses the world over are now investing in. Customer service has now been realized to have a direct effect in retaining customers and helping build better business. This has resulted in customer service training services seeing a spike in demand, as more companies look to train their employees to acquire skills necessary to provide good customer service. Especially in today’s economic climate, good customer service is more important than ever. With consumers now hesitant to spend, one of the best ways to encourage consumer confidence is to provide superb customer service.

From elearning courses on the web, to training and development programs and training videos, there are plenty of options for companies to choose from when it comes to customer service training. While each type of training has its own pros and cons, all of them are geared towards delivering customer service skills in the shortest time possible. Using any of these programs in tandem with a variety of training tools also makes the process of transferring customer service skills and techniques much faster and easier.

When it comes right down to it however, the best customer service training programs are those that directly involve employees into learning and honing the skills impressed upon them. Many companies and organizations have found out that active participation amongst trainees works wonders. Active participation amongst employees puts them in a better position to pick up techniques and apply them in the fastest manner possible. Logically speaking, this is true in most cases—as many companies have pointed out—but oftentimes, there are other variables you need to take note of when choosing the best customer service training program.

For companies on a tighter budget, seminars revolving around customer service are a popular option because employees need only spend for a small fee to join a highly interactive environment where discussions between instructors/speakers and participants are encouraged. Seminars are a good crash course on the subject of customer service, and provide nearly everything a worker needs in order to understand what it takes to provide good customer service. The downside to this of course, is that one-time seminars are brief and may not be enough to transfer the points that need to be understood and remembered.

Whichever option your company selects, just remember to take note of your company’s needs. This can cover factors such as your budget, the type of industry you’re in and the number of people that require training.  

Image Credit: Amplified-Photography on Flickr

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Training and Development: A World of Options https://www.opensesame.com/site/blog/training-and-development-world-options/ https://www.opensesame.com/site/blog/training-and-development-world-options/#respond Tue, 09 Nov 2010 23:19:40 +0000 /site/?p=2588 First, let’s define our terms. Training and development includes different but interconnected activities that organizations sponsor in order to improve the productivity, skills and abilities of their teams. The organization or business benefits from increased effectiveness and each employee benefits from an expanded skill set. Let’s look a little more closely at some of the... Read more »

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First, let’s define our terms. Training and development includes different but interconnected activities that organizations sponsor in order to improve the productivity, skills and abilities of their teams. The organization or business benefits from increased effectiveness and each employee benefits from an expanded skill set.

Let’s look a little more closely at some of the main components of professional learning. Onboarding, or new hire training, concentrates on the position that a person is presently undertaking. Onboarding will focus on specific compliance training, equipment, skills, techniques and knowledge necessary for initial success in a job. New hire training will usually include cross training to enable employees to understand their peers’ roles as well.

Professional education concentrates on the positions that someone could possibly have in the future. This might include courses in management, leadership or government regulations. Sales training may provide an opportunity to prepare for a more lucrative position. This activity might prepare an individual for advancement or for participating in the creation of a new department.

Leadership development concentrates on the needs and activities that a business may take on in the future. This is the realm of uncharted waters! Developing new leaders encourages skilled employees to prepare for increased responsibilities, and can take place through informal mentoring, formal training and elearning.

Today’s employee development can include a variety of forms of training, including university coursework, conferences and online training courses. Perhaps the most exciting expansion is that coming out of elearning software. Some of the advantages include:

  • Reduced need for training personnel

  • Reduced need for specialized equipment or specialized training facilities

  • Elimination of travel expenses (as in off-site training and university courses)

  • Reduced time away from work

  • Greater integration of learning in the primary workflow

An employee can take advantage of elearning software on their own computer through online training courses.

No more can workers depend on having one job for their entire careers. Change has always been with us, but today even more so. The employment landscape has become far more volatile and training, more than ever before, has become an essential ingredient for individual and corporate survival.

Image Credit: blmiers2 on Flickr

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Steve Nguyen: What I Learned at DevLearn 10 https://www.opensesame.com/site/blog/steve-nguyen-what-i-learned-devlearn-10/ https://www.opensesame.com/site/blog/steve-nguyen-what-i-learned-devlearn-10/#respond Tue, 09 Nov 2010 20:59:33 +0000 /site/?p=2589 I remember leaving DevLearn 2009 and thinking, “This was THE BEST conference experience I’ve ever had.”  At that moment, I knew a return trip was in order in 2010.  Coming into this year’s edition of DevLearn, I had different expectations that last year.  In 2009, it was all about bringing home those two or three... Read more »

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I remember leaving DevLearn 2009 and thinking, “This was THE BEST conference experience I’ve ever had.”  At that moment, I knew a return trip was in order in 2010.  Coming into this year’s edition of DevLearn, I had different expectations that last year.  In 2009, it was all about bringing home those two or three nuggets of information that I could apply right away.  This year felt different.   I’m no longer going blindly from session to session mining for the few tidbits of information that will sell the value of my conference attendance.  Instead, it’s more about seeking out new connections who are doing great things and rejuvenating live connections I made last year.  In doing so, those golden nuggets of information, some might call @learnnuggets, find me through natural human interaction.

The first new connection with someone doing great work was Kelly Young from Humana.  Kelly and her team have developed a wonderful internal social media application they call the “Buzz” (based on SocialText).  In Buzz, Humana employees can connect with one another and see graphically how strong their network is in their “Hive”.  Buzz also lets employees earn badges for accomplishments in the network such as the number of contributions they’ve added, questions answered, etc.

Next, I made a real life connection with Bill Cushard (@billcush).  Bill and I have been following one another for a little while now, but got our first opportunity to really connect at lunch one day.  We discussed a new hire and sales program he was working on and trying to infuse elements of social media into them.  We brainstormed how he might use location based services for sales people to check in and have tips messaged to them based on where they are.  We talked about how new hires could use an internal social media application to introduce themselves and get to know each other, like Bill and I had on Twitter, and use in person engagements to dive into deeper issues.

I furthered a connection from last year with Neil Lasher (@neillasher).  If you know Neil, you know that he is quite the renaissance man.  Conversations with Neil can go in any number of directions. 

In this case, I was intrigued to learn about his DemoFest submission called Phone2Learn.  The concept is delivering learning to a mobile device the old fashioned way….VOICE.  I like to think of it as voice-activated, voice-delivered augmented reality.  What I love about the concept is its simplicity.  In a world where we’re so caught up in new fangled user interfaces and trying to shrink everything down to fit on a mobile device’s screen, Neil and his team have gone back to basics.  Delivering a real life “learning conversation”.    It will be interesting to see how this plays out.

I could go on and on.  Learning from Lance Dublin about Qualcomm’s “52 Weeks…” program and making connections withSumeet Moghe and BJ Schone to learn more about it.  Dinner with Rob Robertson and Kristi Broom to learn about their use of SharePoint.  Dinner with Gina SchreckWilliam PacoTerrence Wing, Rob Robertson, and Kristi Broom discussing how we could game the Backchannel game by making up our own words like FARF. 

Thanks again to the e-Learning Guild for putting on another memorable event.  I laughed, I learned, I connected, and yes I cried (during Brent Schlenker’s touching story about his daughter’s wonderful accomplishment).   It’s through these connections that we’ll continue to learn, share, and grow.


This is a guest blog post written by Steve Nguyen (@espnguyen), Technology Lead at Cargill, Inc. Steve specializes in the area of technology enabled learning. His skills and interest in social learning and social media are currently being used at Cargill, where their Learning and Development function is looking to transform the way people think about learning.

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The role of standards compliance in the elearning marketplace https://www.opensesame.com/site/blog/role-standards-compliance-elearning-marketplace/ https://www.opensesame.com/site/blog/role-standards-compliance-elearning-marketplace/#respond Mon, 08 Nov 2010 23:23:09 +0000 /site/?p=2590 I recently joined a discussion in the ELearning Guild’s LinkedIn group with this subject line: “How important is SCORM compliance today? Has anyone decided not to use SCORM when developing content?” Briefly, the party line in the group appears to be that the advantages of SCORM compliance are: Portability: When your course is SCORM compatible,... Read more »

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I recently joined a discussion in the ELearning Guild’s LinkedIn group with this subject line: “How important is SCORM compliance today? Has anyone decided not to use SCORM when developing content?” Briefly, the party line in the group appears to be that the advantages of SCORM compliance are:

  • Portability: When your course is SCORM compatible, you can rest assured that it will play easily in most learning management systems, and transfer between multiple LMS when necessary.
  • Meets Requirements: Many LMS require your course to meet the SCORM standard.
  • Tracking: SCORM compliance ensures that your course tracks learners’ performance and enables managers to view that information.

Quick note. Widely used elearning standards include the two versions of the SCORM standard (2004 and 1.2) as well as the AICC standard. Most elearning authoring tools enable you to create your content for one or all of these standards. OpenSesame welcomes courses that meet either the AICC or SCORM standards.

Some commenters argue that standards compliance is less essential when you have an external tracking system, a non-LMS delivery model and no intention to use the course in any other environment. But not one commenter listed a reason not to make courses SCORM or AICC-compliant; they just mentioned situations where it might not be completely necessary.

From our perspective, SCORM or AICC compatibility is essential. These industry standards enable us to keep a promise: We promise content developers that we will connect their courses to any LMS. We promise learners that we will seamlessly deliver the content they purchase in our marketplace and enable them to analyze their return on investment in learning through SCORM and AICC’s tracking features.

From an elearning consumer’s perspective, having a universal standard also allows consumers to mix and match course providers and deliver all the courses through one LMS. Course creation standards mean that when we’re talking about elearning, we’re all speaking the same language. More importantly, SCORM or AICC compliance means that you can sell your courses to future customers as yet unknown. You might not know now that your Social Media for Salespeople course will find customers in South Africa with a proprietary LMS, but if your course is standards compliant from the beginning, you will be able to deliver the content without any panicked tweaking when they call you.

It’s certainly easy enough to make your courses SCORM-compliant. Most of the major authoring tools make it simple to select a standard at the beginning of the course creation process. Craig Weiss at the E-Learning 24/7 Blog also has a great post on free and open source tools for SCORM-compliant course creation (and course creation in general).

Have I overlooked an important point? I welcome your feedback on how you use SCORM and AICC standards in your work. A big thanks to all the LinkedIn commenters for their expertise.

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How to Best Approach Business Communication Training https://www.opensesame.com/site/blog/how-best-approach-business-communication-training/ https://www.opensesame.com/site/blog/how-best-approach-business-communication-training/#respond Mon, 08 Nov 2010 00:01:11 +0000 /site/?p=2591 In the world of business communication training, one thing is certain: communication skills should not be limited to just writing, presentation, or public speaking, and other forms of conventional communications. These are just the most commonly known aspects of communication training that the average person on the street may think of immediately after hearing the... Read more »

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In the world of business communication training, one thing is certain: communication skills should not be limited to just writing, presentation, or public speaking, and other forms of conventional communications. These are just the most commonly known aspects of communication training that the average person on the street may think of immediately after hearing the words, business communication.
The simple truth is that there’s more to communicating or sending your message to your audience than meets the eye. Oftentimes, the best way to approach business communication training is to do it the same way people from the media do it. Media training is a good way to go about the business of business communication, as media persons, such as reporters, producers and editors have a unique approach to creating a story and getting its message across to an audience.

When it comes to business communication training, approach it with your audience, message and its intent in mind. Whatever type of organization you are in, this approach will be flexible enough to work for you. If you’re part of a security department for example, your communication training would involve role playing and placing yourself in different situation, whether it’s formulating a new initiative and placing it in a press release to be distributed, or speaking to the public in the middle of a crisis.

That’s how the guys from the news media work. Regardless of any situation they are placed in, these men and women, often regarded as people incessantly asking questions, are groomed to think. They know which questions to ask for specific situations, and they know how to right down the answers and present them to their audience.

That should be your goal when thinking of effective communication training. If you want to learn how to communicate with your audience effectively, whether by written or spoken word, a dose of media training could definitely be beneficial for you. Just look beyond the livelihood and reporters, and you’ll find yourself communicating more effectively with your audience, thereby enhancing your career standing or getting your business on the fast track.

So now the big question is, how do you learn what the people from the media do day in and day out?  Fortunately there are a number of communications courses out there—you can even find plenty of them on the Internet. Explore your options and be sure that your chosen program or course bears the three points outlined above. Better yet, you can sign up for a media communications course or seminar to hear it from the media people themselves. So there you have it. Do your homework and make sure you know what you’re getting into before signing anything. Good luck! 

Image Credit: Himalayan Trails on Flickr

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Rethinking Information Security Awareness Training https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-security-awareness-training-html/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-security-awareness-training-html/#respond Sun, 07 Nov 2010 20:25:19 +0000 /site/?p=2592   If you work with sensitive information, you know that such records in the wrong hands could prove disastrous for the company. The security of customer financial records, trade secrets, payroll data and other sensitive information is paramount. That is why information security awareness is important for everyone who works with such data. Even if... Read more »

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If you work with sensitive information, you know that such records in the wrong hands could prove disastrous for the company. The security of customer financial records, trade secrets, payroll data and other sensitive information is paramount. That is why information security awareness is important for everyone who works with such data.

Even if an employee does not routinely handle such data, they may inadvertently witness such data. That’s why the security awareness of all employee is crucial. Receiving security awareness training will ensure they know how to respond to protect private information.

Key Security Concerns to Keep In Mind

  • Corporate training needs to be easy, accessible and highly focused.
  • Online training courses provide the best of all possible worlds.
  • Such e-learning should allow the student to take the training at their own schedule and pace.
  • Courses should allow students to pause training and come back to continue where they left off.

Solutions

With Open Sesame, information security awareness training has never been easier to obtain or more rewarding.

Key reasons why you should take your training with us:

  • Thousands of courses from which to choose—from business to compliance.
  • E-learning programs for companies of any size.
  • Online availability—24/7.
  • A marketplace of training choices—multiple vendors.
  • E-learning courses that work in any LMS.
  • Purchase just the courses you need, in the quantity you need.
  • Shop with clear, by-the-course pricing.
  • As easy to use as iTunes
  • No commitments

Having so many vendors in one marketplace environment allows you to compare with greater ease.

And getting the training you need is as easy as 1-2-3.

  1. Enter the marketplace. Browse from a catalog of thousands of fresh e-learning courses. Find out more about the course sellers, read course reviews and preview courses. Shop the e-learning marketplace.
  2. No complicated contracts. Only buy what you need. Purchase courses by the seat or site license (unlimited use in your LMS for one year). Create your account to get started.
  3. Use courses in your LMS. After your purchase, merely load your course directly in your LMS. Your users’ information will be tracked in your learning management system. Download a course to test in your LMS.

And if you have no time, we’ll help you find what you need. Just let us know what your training and development goals are and we’ll blueprint a training curriculum with a wide selection of top-notch course options for you to review.

We’re here to give you the best in information security awareness training. Simply click the preceding link for more information.

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How I Went from Arc Flash Training Newbie to Guru in 2 Weeks https://www.opensesame.com/site/blog/how-i-went-arc-flash-training-newbie-guru-2-weeks/ https://www.opensesame.com/site/blog/how-i-went-arc-flash-training-newbie-guru-2-weeks/#respond Fri, 05 Nov 2010 23:28:14 +0000 /site/?p=2593   Arc flash training is serious business—deadly serious. People die from a lack of knowledge on this topic. In fact, every single day at work in the United States, one person dies a painful death from shock, electrocution or arc flash. Nearly 700 people a month get a quick trip to the emergency room for... Read more »

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Arc flash training is serious business—deadly serious. People die from a lack of knowledge on this topic. In fact, every single day at work in the United States, one person dies a painful death from shock, electrocution or arc flash. Nearly 700 people a month get a quick trip to the emergency room for electrical contact injuries.

The National Fire Protection Association from which we receive the standards for electrical safety in the workplace, gives us the basis for NFPA 70E training which could save lives and property.

Far Hotter Than the Sun

Imagine that! An arc flash can produce temperatures that far exceed the surface of our sun. For example, a thousand ampere arc across terminals that nearly touch can exceed 35,000 degrees Fahrenheit.

This makes our sun look wimpy at its comparatively cool 10,000 degrees. This doesn’t just melt any metal adjacent to the arcing, it vaporizes it, causing an explosion which spews this superheated plasma, plus liquid and solid bits of high-speed shrapnel in all directions. If this sounds like a bomb, then give yourself a gold star, for that’s exactly what it is. It’s not a chemical bomb, but an electrically powered explosive.

Perhaps equally destructive is the radiation involved. The projectiles can prove random, but the radiation is solid, covering every exposed surface in range. Arc flash can permanently blind anyone unlucky enough to be looking in the general direction of the accident when it happens. Cruel ultraviolet can scorch those nearby with massive burns and even leave permanent shadows on nearby surfaces—exactly like a nuclear blast.

Everyone working on the equipment will likely be killed unless they took proper safety measures in advance. But everyone nearby is also at risk of death or injury.

Training Doesn’t Need to Be Painful

Corporate training need not be as painful as the subject matter. In fact, new online training courses make the experience downright pleasant. With e-learning, you can study at your own pace, at your own schedule, pause when you like, and come back days later to pick up where you left off. So, when we said “virgin to guru” in two weeks, we were being generous. You could do it even faster. In the realm of training and development, this is your lightning bolt to success. Grab it and run with it.

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Microsoft One Note Training: What Is One Note and What Can It Do? https://www.opensesame.com/site/blog/microsoft-one-note-training-what-one-note-and-what-can-it-do/ https://www.opensesame.com/site/blog/microsoft-one-note-training-what-one-note-and-what-can-it-do/#respond Fri, 05 Nov 2010 23:12:54 +0000 /site/?p=2594 If you’re like most people, you weren’t aware that Microsoft OneNote even existed, much less what it could do. This application is probably the most ignored and most underestimated of all of those found within the Microsoft 2010 suite. However, it is definitely worthy of your attention and more than that – take the right... Read more »

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If you’re like most people, you weren’t aware that Microsoft OneNote even existed, much less what it could do. This application is probably the most ignored and most underestimated of all of those found within the Microsoft 2010 suite. However, it is definitely worthy of your attention and more than that – take the right MS OneNote tutorial and you will have mastered an awesome tool. 

OneNote is basically a digital notebook, one that allows you to store notes and information in one centralized location, but also easily access it and share it. With OneNote you can capture and store text, images, video and audio notes. Once you share a block of notes, it may be simultaneously edited among different users.

Here are some of its best features:

  • Linked Notes – Most people use OneNote to jot down notes and thoughts, but also to take notes while conducting research. With the Linked Notes function, you create a page and then link a Word document, an Excel spreadsheet, PowerPoint presentation, and even an Internet Explorer page to this OneNote page. Every note you make in it is linked to whichever document you were browsing.
  • Dock view – Say you’re working on a Word document. If you click on the Lined Notes button, a minimized version of OneNote appears on the lower right hand side of the screen. This allows you to quickly link any notes you make to this document, but that is not all. Click on the Dock button located on OneNote’s Quick Access Toolbar (the one above the ribbon) to open a mini version of OneNote to take notes as you view other documents. You can’t drag other windows over this OneNote window so it’s always in view.
  • New and improved ribbon interface

In this ribbon, you will find everything you need to format your notes, apply styles, and add tags, among other things.
But there are so many other features and functions to learn! OneNote tutorials teach you all of these and more.

So now you know you need a Microsoft OneNote tutorialto fully exploit its amazing capacity for quick note-taking and sharing.

Luckily, TutorPro LTD offers a complete Microsoft OneNote 2010 tutorial. A part of the Microsoft Office 2010 course, this Microsoft Word tutorial is comprised of 10 modules. Each of TutorPro’s course modules includes audio and exercises that are specifically targeted to help you meet your Microsoft OneNote training goals. TutorPro’s simulated environment provides learners with a realistic course setting. Sign up for TutorPro’s Microsoft OneNote tutorial and use OneNote like you never have before.

 

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Turning your Customer Service Reps into Superstars https://www.opensesame.com/site/blog/turning-your-customer-service-reps-superstars/ https://www.opensesame.com/site/blog/turning-your-customer-service-reps-superstars/#respond Tue, 02 Nov 2010 21:35:47 +0000 /site/?p=2595 Recently I was tasked with re-engineering our customer service effort. We had suffered several public relations black eyes from customer service fiascos. The suspicion had been that the norm for customer service had veered too much in the direction of quantity and not enough quality. Customer service reps (CSRs) had long been challenged by ever-increasing... Read more »

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Recently I was tasked with re-engineering our customer service effort. We had suffered several public relations black eyes from customer service fiascos. The suspicion had been that the norm for customer service had veered too much in the direction of quantity and not enough quality. Customer service reps (CSRs) had long been challenged by ever-increasing quotas. With the corporate challenges of cutting expenses to increase profitability, such policies were inevitable. But we needed to know if they were not perhaps also shortsighted.

Interviews

I set up a desk in our current customer service department. I had my phone wired so I could listen in to any customer service dialog live or from a recording. Naturally, I got an ear-full. I tried my hand at a few dozen claims, pushing the numbers to meet quota just like everyone else. I experienced the limitations of the process, first hand.

I also parked myself in the break room to interview CSRs—to pick their brains about what they liked and didn’t like about their jobs. I also called up customers after their customer service ticket had been closed to see what they thought of the service they had received. I concentrated on disapproved requests to see if I could get a sense of customer perceptions. This is the area where our potential liabilities lay.

Reading and Beyond

From all of the input, interviews and training, I developed a proposal for a customer service test group to work in parallel with our existing group. This would test out the recommendations I was making for the department—a better balance between quantity and quality, training opportunities for CSRs, and a more optimum channel between tier one and tier two CSRs so that more problematic claims were automatically escalated to more experienced managers.

We had a lot of work to do to repair some of the problems with our customer service program. But my key recommendation was investing in training for our CSRs. Connecting them to customer service training courses gave them the skills to resolve customer issues more effectively and expeditiously.

Discovering the library of online training courses on www.OpenSesame.com – a marketplace for e-learning and corporate training – was an essential component of the success of our customer service improvements. I browsed through hundreds of different customer service training courses from different to make purchasing recommendations to my managers. 

We purchased seats for a variety of different courses – from telephone techniques to resolving challenging conversations – and as a result, our employees were able to learn from multiple experts on their own schedules. Customer service training could not have been easier to organize for our company – and as a result of our investment, both our CSRs and our customers are reporting higher satisfaction. Definitely a win-win decision!

Image credit: monkeyatlarge on Flickr

 

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Business Communication Training & Teamwork Training – 5 Basic Tips https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-business-communication-and-teamwork-training-courses-html/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-business-communication-and-teamwork-training-courses-html/#respond Tue, 02 Nov 2010 20:41:57 +0000 /site/?p=2596   Before you acquire a business communication training or teamwork training program, consider the following points. 1. Coordinate with other training efforts Any team depends upon effective communication in order to meet its goals. That’s why teamwork training and business communications training go hand-in-hand. Be certain to find courses for each which complement each other.... Read more »

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Before you acquire a business communication training or teamwork training program, consider the following points.

1. Coordinate with other training efforts

Any team depends upon effective communication in order to meet its goals. That’s why teamwork training and business communications training go hand-in-hand. Be certain to find courses for each which complement each other.

2. Key training concerns to keep in mind

  • Corporate training needs to be easy, accessible and highly focused.
  • Online training courses provide the best of all possible worlds.
  • Such e-learning should allow the student to take the training at their own schedule and pace.
  • Courses should allow students to pause training and come back to continue where they left off.

3. The kind of training depends on the team’s desired outcome

Identify what the team’s goals and purposes are. This will include not only its overall objective, but also the products of its collaborative projects in support of that objective.

4. Identify the team’s constraints

Managing a team’s constraints management is all about knowing where you are and what stands in the way of getting to where you want to be.

5. Find solutions

With Open Sesame, teamwork training has never been easier to obtain or more rewarding.

Key reasons why you should take your training with us:

  • Thousands of courses from which to choose—from business to compliance.
  • E-learning programs for companies of any size.
  • Online availability—24/7.
  • A marketplace of training choices—multiple vendors.
  • E-learning courses that work in any LMS.
  • Purchase just the courses you need, in the quantity you need.
  • Shop with clear, by-the-course pricing.
  • As easy to use as iTunes
  • No commitments

Having so many vendors in one marketplace environment allows you to compare with greater ease.

And getting the training you need is as easy as 1-2-3.

  1. Enter the marketplace. Browse from a catalog of thousands of fresh e-learning courses. Find out more about the course sellers, read course reviews and preview courses. Shop the e-learning marketplace.
  2. No complicated contracts. Only buy what you need. Purchase courses by the seat or site license (unlimited use in your LMS for one year). Create your account to get started.
  3. Use courses in your LMS. After your purchase, merely load your course directly in your LMS. Your users’ information will be tracked in your learning management system. Download a course to test in your LMS.

And if you have no time, we’ll help you find what you need. Just let us know what your training and development goals are and we’ll blueprint a training curriculum with a wide selection of top-notch course options for you to review.

We’re here to give you the best in teamwork training. Simply click the preceding link for more information.

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5 Essential Skills Every IT Security Guru Should Have https://www.opensesame.com/site/blog/5-essential-skills-every-it-security-guru-should-have/ https://www.opensesame.com/site/blog/5-essential-skills-every-it-security-guru-should-have/#respond Tue, 02 Nov 2010 19:30:51 +0000 /site/?p=2597   If you want to become an IT security guru, you need a unique approach that sets you apart from the others. You need each of the following skills so you know every dimension of this vital topic. 1. Programming. Yes, you read that right. A little bit of programming can go a long way... Read more »

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If you want to become an IT security guru, you need a unique approach that sets you apart from the others. You need each of the following skills so you know every dimension of this vital topic.

1. Programming. Yes, you read that right. A little bit of programming can go a long way toward helping you understand how software architecture relates to system security at-large. The more programming you learn the better. Say, for instance, you were to write some drivers for a given operating system. The act of doing that makes you aware of the security limitations of that system.

2. Fearlessness. This isn’t ordinary bravery we’re talking about. This is the attitude of constantly reaching beyond your comfort zone. For example, if you’re comfortable with Linux and that’s all you’ve known, then set up a system at home with MacOS X, a couple of flavors of Windows and throw in an Amiga system, to boot. Create an automated login server, a backup server, plus build a router and firewall from zilch.

By stretching your repertoire to include new things you normally wouldn’t do, you keep your mind and your outlook fresh. You begin to see your ordinary technology from a new perspective. You may make discoveries that otherwise may never have occurred to you.

3. Humility. You may have been told what an “assumption” is. The implication isn’t nice and for good reason. Assumptions create blindness. Security features, for instance, don’t always make a system secure. Assuming that they do only leaves you vulnerable. Double and triple check everything you think you know. Be humble that you could be wrong about something and that there is always something new to learn about everything. Even the basics!

4. Confidence. Think for yourself. Having faith in your own perception and intelligence allows you to assess what you’ve been told. Think about what might be absent from information you’ve been given. Think about the source of that data. Everyone, including yourself, has an agenda. Perhaps the source of that information is not working in your own best interests. Trust yourself to spot such outpoints in the information you’ve been given. This helps you get around the assumptions others might want you to make.

5. Hunger to Learn. Not only should you read voraciously, but take all the training you can. Don’t be so arrogant to think that you can gain nothing from training in the basics. When you first learned those basics, you didn’t know what you know now. Seeing that “old” information with newer, more “enlightened” eyes can sometimes lead to new revelations.

Here’s a bonus tip. Corporate training where you work, especially the online training courses that are readily available on the internet, can prove valuable. Such e-learning is convenient and usually can be taken at your own schedule and pace. Finding out what everyone else in the company learned from IT security training might help understand the challenges ahead as the new IT security guru.

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Email Etiquette: 5 Deadly Email Mistakes You Could Make at Work https://www.opensesame.com/site/blog/email-etiquette-5-deadly-email-mistakes-you-could-make-work/ https://www.opensesame.com/site/blog/email-etiquette-5-deadly-email-mistakes-you-could-make-work/#respond Sun, 31 Oct 2010 21:16:45 +0000 /site/?p=2598 Unsurprisingly, email is the form of communication that most professionals choose. It’s fast and relatively unobtrusive. However, failing to follow the recommended email etiquette rules may get you into trouble. If you are too quick to hit the “send” button and don’t put a lot of thought into each email, you could be sending the... Read more »

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Unsurprisingly, email is the form of communication that most professionals choose. It’s fast and relatively unobtrusive. However, failing to follow the recommended email etiquette rules may get you into trouble. If you are too quick to hit the “send” button and don’t put a lot of thought into each email, you could be sending the wrong message – in more ways than one. Here are some of the worst email mistakes you could make at the workplace:

 

  1. Writing in capital letters. A lot of people write entire emails in capitals. Email Etiquette 101 teaches us that IT’S LIKE SHOUTING. You may think that this can’t possibly affect your career, but you may be annoying more people than you think. And that can’t be good for anyone’s career.
  1. Sending an email to the wrong recipient/s. Sending a client’s confidential information to the wrong person could get you into a heap of trouble, to say the least, not to mention private messages, personal photos, etc…to the whole company. But this is something that consistently happens again and again, simply because people don’t take the time to check the list of recipients.
  1. Using the wrong tone. Finding the right tone for your message may be one of the hardest things to do, particularly if the email is very short. Words must be chosen carefully or the wrong tone may be conveyed. A humorous remark may be taken as inappropriate. If you are unsure about how a comment will be interpreted, it’s best to leave it out.
  1. CCing everyone in the company. Most people’s inboxes are filled with countless emails every day. Why add to an already clogged inbox when it may not be necessary for them to read the message?
  1. Being unfamiliar with your company’s email policy. Business email etiquette states that your company email should be used strictly for company business. Moreover, company email accounts are periodically monitored for inappropriate communication. You should have a personal email account to communicate with family and friends.

Why risk losing your job or ruining your career when it’s so easy to learn the correct e-mail etiquette? The award-winning e-learning course, Think Before You Send: A Practical Guide to E-mail in the Workplace, helps you minimize these risks by teaching you the proper email etiquette. This is more than a simple email guide. It is the only email etiquette training you will ever need. In this course, you’ll get more than just a few email tips; you’ll learn critical thinking skills and professional email writing tips that will help you communicate business matters while maintaining the right tone.

We’re only human, and we make mistakes. But some mistakes may cost us our jobs. Sign up for our e-learning course and make sure your business communications are nothing but professional from now on.

Image credit: Sean MacEntee on Flickr

 

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Getting Started as a Content Provider in OpenSesame https://www.opensesame.com/site/blog/getting-started-content-provider-opensesame/ https://www.opensesame.com/site/blog/getting-started-content-provider-opensesame/#respond Thu, 28 Oct 2010 02:40:45 +0000 /site/?p=2599 You’re an elearning author. You’re ready to leverage your expertise by selling your elearning courses in the OpenSesame marketplace. You want to know where to begin. We’re here to advise you. 1. What, this old thing? Yes, that old thing. Did you create a basic sales skills course five years ago? Aren’t sales skills still... Read more »

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You’re an elearning author. You’re ready to leverage your expertise by selling your elearning courses in the OpenSesame marketplace. You want to know where to begin. We’re here to advise you.

1. What, this old thing? Yes, that old thing. Did you create a basic sales skills course five years ago? Aren’t sales skills still useful? Yes. Update Basic Sales Skills and the rest of your existing library of courses with fresh graphics and the latest developments in the field. Advertise your new course on, say, Using Social Networking to Generate Sales in the OpenSesame marketplace and generate new income from your history of excellent courses.

2. Target a broad audience. While there is certainly a market for “Advanced PHP Programming” or “Electrical Circuits for Beginners”, if you are creating brand new materials, you can reach new customers in OpenSesame without targeting specific professions. For example, it is in every organization’s interest to promote safe behavior. Create a fun and effective workplace safety course that applies to everyone. Yes, that also means you. Please don’t pick up that whole box of printer paper by yourself. Your workplace safety course will reach a broad range of potential learners at OpenSesame, from electrical system distributors and manufacturers to law firms and universities.

3. Leverage the work you have already done. You have made a hundred food safety & compliance courses for a hundred different companies. Your team knows the content cold. Use your expertise and unique perspective to create a food safety training program that applies to anyone, anywhere, and create a new revenue opportunity in the OpenSesame marketplace.

4. Meet the demand of the marketplace. We have heard from our customers that they are seeking engaging and informative courses on the following subjects:

  • Developing effective elearning programs and measuring their success
  • Writing for a business audience
  • Preventing sexual harassment and promoting appropriate workplace behavior
  • Implementing discipline documentation practices
  • Managing virtual workplaces and employees who work remotely
  • Providing outstanding customer service
  • Ethical workplace practices
  • Appropriate use of email and the internet
  • Professional time management skills
  • Basic bookkeeping and accounting
  • Beginning, intermediate and advanced use of basic software, such as Microsoft Office

We hope this information sparks some ideas in your team. Questions? Contact us at info@opensesame.com.

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Rethinking Customer Service Courses & Programs | Customer Service Training Courses https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-online-customer-service-training-html/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-online-customer-service-training-html/#respond Wed, 27 Oct 2010 19:55:53 +0000 /site/?p=2600 A company without customer service is a company without customers. Cut too many corners on this and you follow the old “penny wise and dollar foolish” strategy. Where there is customer service without adequate training there is no customer service. If you want to keep your customers, your customer service representatives need to be fully... Read more »

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A company without customer service is a company without customers. Cut too many corners on this and you follow the old “penny wise and dollar foolish” strategy.

Where there is customer service without adequate training there is no customer service. If you want to keep your customers, your customer service representatives need to be fully trained. Completion of a customer service training course or program should be a vital part of any employee’s training.

Key Concerns to Keep In Mind

  • Customer service training programs need to be easy, accessible and highly focused.
  • Online training courses provide the best of all possible worlds.
  • Such e-learning should allow the student to take the training at their own schedule and pace.
  • Courses should allow students to pause training and come back to continue where they left off.

In the world of customer service, as in any department, results matter. Customer perception is everything. Customer service training programs have been developed to handle everything from handling angry or abusive customers to managing a feedback system for improving your overall customer service presence.

Solutions

With Open Sesame, customer service training has never been easier to obtain or more rewarding.

Key reasons why you should take your training with us:

  • Thousands of courses from which to choose—from business to compliance.
  • E-learning programs for companies of any size.
  • Online availability—24/7.
  • A marketplace of training choices—multiple vendors.
  • E-learning courses that work in any LMS.
  • Purchase just the courses you need, in the quantity you need.
  • Shop with clear, by-the-course pricing.
  • As easy to use as iTunes
  • No commitments

In a marketplace environment, only the best will survive. Having so many vendors in one place allows you to compare with greater ease.

And getting the training you need is as easy as 1-2-3.

  1. Enter the marketplace. Browse from a catalog of thousands of fresh e-learning courses. Find out more about the course sellers, read course reviews and preview courses. Shop the e-learning marketplace.
  2. No complicated contracts. Only buy what you need. Purchase courses by the seat or site license (unlimited use in your LMS for one year). Create your account to get started.
  3. Use courses in your LMS. After your purchase, merely load your course directly in your LMS. Your users’ information will be tracked in your learning management system. Download a course to test in your LMS.

And if you have no time, we’ll help you find what you need. Just let us know what your training and development goals are, and we’ll blueprint a training curriculum with a wide selection of top-notch course options for you to review.

We’re here to give you the best in customer service training courses. Simply click the preceding link for more information.

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4 Good Reasons Why Safety is Everyone's Business https://www.opensesame.com/site/blog/4-good-reasons-why-safety-everyones-business/ https://www.opensesame.com/site/blog/4-good-reasons-why-safety-everyones-business/#respond Mon, 25 Oct 2010 20:09:19 +0000 /site/?p=2601 In the headlong hurry to meet deadlines and quotas, we frequently forget that only part of our responsibility is to operate the machine we call business. The other part is to ensure that the machine stays operational. If safety hazards arise, then the machine is broken and lives are threatened. 1. It could happen to... Read more »

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In the headlong hurry to meet deadlines and quotas, we frequently forget that only part of our responsibility is to operate the machine we call business. The other part is to ensure that the machine stays operational. If safety hazards arise, then the machine is broken and lives are threatened.

1. It could happen to you. The next time you see a safety hazard, take action. Don’t depend on someone else to notice and to notify the appropriate person. Just think of the next time you’re in a hurry and not noticing things. You could be the one to slip on that puddle or touch a broken electrical switch.

2. Hazards are an indication of a breakdown in management. Yes, the buck really does stop with management. If they do not instill their employees with the proper motivation to keep the workplace safe, then people will become blind to the need to prevent such hazards from forming in the first place. For example, if management is all about quotas and nothing about the welfare of their employees, then wellbeing takes a vacation. Blame management? Absolutely not! Employees are just as responsible. If they don’t complain to management, then management never gets fixed. That’s called teamwork and it goes both ways.

3. Injuries and deaths in the workplace continue to happen. One website reports that in America every year, 3,600 injuries result in an employee becoming disabled and another 4,000 more minor injuries occur, all from electrical contact. It also reports that one employee, on average, dies every day from electrical safety hazards. Each of these could have been prevented if OSHA regulations had been followed.

4. Reporting a hazard should be easy and hassle-free. Anyone spotting a problem should know where to report the problem. If this is not known, then this is a failure of management, especially in HR. No one should ever be threatened or belittled for reporting a safety hazard. To do so threatens everyone.

The good news is that safety training is available online—not only corporate training for general safety concerns, but also fire safety training and electrical safety training. The wonderful thing about online training courses is that they can be taken at your own pace and at your own schedule.

One major drawback is motivation. The stress of deadlines and quotas rarely make it easy for employees to follow through on such training, even when it is made a requirement. Perhaps the next step is to make completing such e-learning a condition of employment. And in order to make that work, perhaps time management training should be next on the agenda.

Image Credit: City of Albany, Oregon on Flickr

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Shop OpenSesame to Find the Content You Need https://www.opensesame.com/site/blog/shop-opensesame-find-content-you-need/ https://www.opensesame.com/site/blog/shop-opensesame-find-content-you-need/#respond Fri, 22 Oct 2010 18:18:45 +0000 /site/?p=2602 You are a Chief Learning Officer or a Training & Development Director, and you are creating a training program for a complex community of employees. You need everything from courses on customer service skills to advanced database management. You are tired of commissioning and updating the same courses year after year, listening to sales pitches... Read more »

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You are a Chief Learning Officer or a Training & Development Director, and you are creating a training program for a complex community of employees. You need everything from courses on customer service skills to advanced database management. You are tired of commissioning and updating the same courses year after year, listening to sales pitches and reviewing complicated contracts, only to hear the same reviews from your employees. OpenSesame is here to help.This is how you can save time, money and frustration.

Order from the a la carte menu. Build your curriculum by selecting courses from a variety of sellers. You are free to experiment with new content providers without signing a contract or making big upfront investments.

Search specifically. Browse the OpenSesame library by subject, length, difficulty of course, features, cost or popularity. Describe what you need precisely, and find precise results. That’s a lot easier than calling ten different companies, right?

Take it for a test drive. Most course authors enable you to preview the entire course before making a commitment, so take the course! As a coworker to take the course. Be sure it’s what you are looking for.

Use the community. We are creating a transparent network, where you will read your peers’ course reviews and authors and learners can communicate directly. You are invited to take part in the conversation.

Shop like a prairie dog. Our marketplace allows you to shop without the sales harassment. Poke your head out, preview a variety of courses, ask questions anonymously and retreat to your burrow without fear of hundreds of salespeople filling up your voicemail.

Shout it from the rooftops. If you need a course you don’t see in our library, share your needs with the community of OpenSesame content providers. Post it in the comments here, share it on Twitter (#contentwanted) or on our Facebook page. Or communicate directly with a provider whose work appeals to you.

Float a test balloon. If you are trying to decide between two courses that might work for you, start by making a small introductory purchase. Buy 5 seats of each course and ask your employees to provide feedback on their effectiveness.

Make an informed decision about your long term training plan. Shopping in our marketplace is like dating with no strings attached. Quickly find the content you need and make only the commitment you are comfortable with. We make it easy.

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7 Vital Reasons to Include Stress Training at Work https://www.opensesame.com/site/blog/7-vital-reasons-include-stress-training-work/ https://www.opensesame.com/site/blog/7-vital-reasons-include-stress-training-work/#respond Fri, 22 Oct 2010 16:15:43 +0000 /site/?p=2603 A certain amount of tension helps us grow. A physical, emotional or intellectual challenge can push us to excel. But how much challenge is too much? When does a challenge become deadly stress? Each of us has our limits. Unavoidably, stress happens. What’s the best way to deal with it? And how does one reduce... Read more »

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A certain amount of tension helps us grow. A physical, emotional or intellectual challenge can push us to excel. But how much challenge is too much? When does a challenge become deadly stress?

Each of us has our limits. Unavoidably, stress happens. What’s the best way to deal with it? And how does one reduce its damaging effects?

Perhaps just as important, how does one convert a stressful situation into an empowering one?

But how important is this topic? What is lost if we do not assess and address this subject? The following reasons drive home the importance of this issue and the need to learn more about it.

1. Stress kills. When you feel emotional stress, the body produces certain chemicals like adrenaline. These help in the more primitive “fight or flight” scenario, but not so much in the modern office where such actions are inappropriate behavior. These chemicals can be detrimental to your health over time, leading to debilitating problems like heart disease.

2. Stress can lead to greater susceptibility to illness. Too much or “chronic” stress can reduce the body’s ability to ward off illness. And don’t you have better things to do with your life than to take off more sick days?

3. Stress can result in hair loss. If you’re already bald, then no biggy, here. But for those who like their full head of hair, stress-related hair loss can prove devastating.

4. Stress can contribute to diabetes. And you don’t need the stress that comes with that major illness.

5. Stress can contribute to obesity. It’s ironic that one of the more potent methods for combating stress is that of exercise and such physical activity cuts down the chances of obesity, too.

6. Stress can lead to ulcers. And what a pain that is. More pain, more stress. This turns into a vicious downward spiral.

7. Stress can lead to depression. Besides the obvious psychological factors, including the perception of insurmountable problems, the detrimental effects on physical health add to the overall general feeling of being burdened by the world-at-large.

The workplace is stressful enough without adding health and emotional problems on top of it all. That’s why many large companies include stress management training as part of their overall corporate training program.

Perhaps not surprisingly, the least stressful method for achieving compliance on such education is to provide it in the form of online training courses. The convenience of such elearning is sure to add very little stress compared to the overall benefit.

Image credit: giuseppesavo on Flickr

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How to Save Money with Teamwork Training https://www.opensesame.com/site/blog/how-save-money-teamwork-training/ https://www.opensesame.com/site/blog/how-save-money-teamwork-training/#respond Thu, 21 Oct 2010 20:05:11 +0000 /site/?p=2604   Teamwork is perhaps the greatest invention of humanity. With teamwork, humans have unraveled the secrets of the atom, sent men to the Moon, and created an information network which spans the globe. Imagine what could happen if your employees caught the teamwork bug and created something which changed the world. Save Money on the... Read more »

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Teamwork is perhaps the greatest invention of humanity. With teamwork, humans have unraveled the secrets of the atom, sent men to the Moon, and created an information network which spans the globe. Imagine what could happen if your employees caught the teamwork bug and created something which changed the world.

Save Money on the Training Itself

You could hire a corporate training specialist to come to your company. And if your business does not have a conference room big enough to accommodate all of the employees who will be attending, you can rent out a conference facility.

Or you could simply find the appropriate corporate training online and save on both expenses. By having your employees take the training right at their desks, you reduce potential downtime and gain the flexibility to allow all employees to take the online training courses at their own schedule. This kind of e-learning creates less disruption in the day-to-day operation of the business.

Have the Training Help You Save Money in Your Business

There is no doubt that your employees are your most valuable resource. A well-written curriculum for teamwork training can create a number of benefits for the company.

For one, teamwork training can build trust amongst your employees and reduce the friction from the effects of outsiderness—one department against another. The attitude of treating others as outsiders has been around perhaps since the beginning of humanity. And this type of attitude is what creates friction within an organization and makes it more difficult to operate.

This training can improve cooperation and collaboration. When individuals start thinking as members of a team, they are more likely to consult with each other. This can result in entire teams becoming more unified and cohesive. Like a great basketball team, the individual members come to the point where they can anticipate what the other members need in working toward their common goals.

As members of an effective team, each employee can contribute more to the creative problem solving process so vital to the growth of a business. True teamwork is a consensus building entity where common goals take precedence over individual egos. Such an ideal may seem unreachable, but it can be approached when everyone understands what is at stake.

With teamwork training, your company’s teams will be able to make more effective team decisions and plans for achieving corporate goals. Additionally, teams will find greater capacity to deliver not only on their own team’s expectations but also on the expectations of the individual stakeholders.

All of the benefits not only spell monetary savings from greater efficiency, but likely greater income from goals met and customers satisfied. And that looks pretty good on the corporate bottom line.

Image Credit:  Random Tony on Flickr

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7 Important Tips about Stress You Should Know https://www.opensesame.com/site/blog/7-important-tips-about-stress-you-should-know/ https://www.opensesame.com/site/blog/7-important-tips-about-stress-you-should-know/#respond Mon, 18 Oct 2010 19:21:26 +0000 /site/?p=2605 1. Stress can adversely affect health. Prolonged levels of high stress change the body’s chemistry and cause permanent damage. Stress can directly cause or greatly magnify a host of bodily problems including all kinds of pain, digestive difficulties, autoimmune ailments, sleep abnormalities, skin problems (such as eczema), depression and even thoughts of suicide, and obesity.... Read more »

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1. Stress can adversely affect health. Prolonged levels of high stress change the body’s chemistry and cause permanent damage. Stress can directly cause or greatly magnify a host of bodily problems including all kinds of pain, digestive difficulties, autoimmune ailments, sleep abnormalities, skin problems (such as eczema), depression and even thoughts of suicide, and obesity. Over time the damage accumulates and can result in heart disease and death.

2. Stress can come from external stimuli. This is no surprise, but it’s helpful to keep in mind the possible sources. These can include work, major changes in life, difficulties in a relationship, financial problems, trying to cram too much into the daily schedule and the challenges of family life.

3. Stress can come from internal stimuli. In other words, we can cause stress without anything external threatening us. We cause our own stress when we are unable to accept not knowing or uncertainty. Our own pessimism or negative self-talk can cause stress, too. Unrealistic expectations can cause stress when those hopes are not realized. As an extension of this, perfectionism can cause stress, because no one will ever live up to that high an expectation.

4. Controlling stress and how it affects you is all about taking charge. We are always responsible for our own feelings, whether the source appears external or internal. The root cause for all feelings is a decision to react a certain way. And this is where stress management becomes not only possible but imminently doable.

Stress management includes taking charge of emotions and the way we deal with life’s difficulties. It also includes taking charge of our own schedules and our environments. We need to take care of ourselves and we need to take time out to relax, especially when it most seems impossible to do so.

5. Stress management training is available online. One of the most underappreciated aspects of corporate training is the need to manage stress, its causes and effects. Online training courses make this knowledge broadly available and easily accessible. E-learning is a potent method for giving every employee the tools needed to overcome this silent killer.

6. Relax. Some stress will always be a part of life. To counteract this, find as many ways as possible to relax such as deep breathing exercises, meditation and yoga. Practice these types of techniques daily. If you make it a healthy habit, your body will respond favorably. Then, when you start to feel stressed, simply remembering the technique can extinguish the fires that stress starts.

7. Laughter is good medicine. There are websites dedicated to humor. Visit them on occasion and get a good laugh. But even if that is not possible, it’s still possible to laugh. Simply laugh. Don’t be shy about it, and keep doing it until you feel your body relax. All it takes is deciding to laugh and to reap the benefits of its medicine.

Image Credit:  yamaken on Flickr

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Why OpenSesame? https://www.opensesame.com/site/blog/why-opensesame/ https://www.opensesame.com/site/blog/why-opensesame/#respond Mon, 18 Oct 2010 16:40:04 +0000 /site/?p=2606 We open doors. When content creators encounter obstacles like standards compliance and learning management system compatibility, we look at that closed door and think, “Open, sesame.” When elearning consumers despair at the thought of meeting with company after company to find just the right course, we think “Open, sesame”. We are OpenSesame, and we are... Read more »

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We open doors. When content creators encounter obstacles like standards compliance and learning management system compatibility, we look at that closed door and think, “Open, sesame.” When elearning consumers despair at the thought of meeting with company after company to find just the right course, we think “Open, sesame”. We are OpenSesame, and we are building killer technology to bring elearning buyers and sellers together in an easy-to-use marketplace.

OpenSesame is our name and our philosophy.

We are an open marketplace, where all buyers and sellers are welcome. We do not discriminate among e-learning tools. Use any course creation tool or learning management system that works for you. We do not pick and choose participants in the OpenSesame marketplace. We created transparent systems for ratings and reviews to enable users to evaluate courses.

We make it simple.

For elearning customers, our marketplace will make shopping for courses as simple as shopping for music on the internet. Shoppers can search our catalog by course subject, author, length, difficulty and special features. When they’ve found something they think they like, they can preview the course to make sure it fits their needs.

For elearning authors, these web-based sales opportunities will enable content creators to reach new audiences and supplement their project-based revenue. We are OpenSesame because we believe the doors to education should always be open. We are proud to unlock elearning by creating connections.

Join our community of learners by buying or selling an elearning course today.

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Pick Up a Language the E-learning Way https://www.opensesame.com/site/blog/pick-language-e-learning-way/ https://www.opensesame.com/site/blog/pick-language-e-learning-way/#respond Mon, 18 Oct 2010 14:35:19 +0000 /site/?p=2607 Looking to learn a new language but can’t find the time to leave your home, get in the car and drive to class? Perhaps the e-learning route is what you need. More people today are turning to the Internet with the goal of learning a new language. While it’s certainly true that learning a new... Read more »

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Looking to learn a new language but can’t find the time to leave your home, get in the car and drive to class? Perhaps the e-learning route is what you need.

More people today are turning to the Internet with the goal of learning a new language. While it’s certainly true that learning a new language in the past was difficult due to the time constraints of our busy lifestyles, no longer is that an issue when it comes to e-learning. Even if you don’t have the luxury of having the time to sit in a class for hours to listen to a teacher, you could still learn a new language through the web.

You will find numerous learning resources online that are designed to help just about any individual pick up a new language fluently and effectively. Whether it’s French, Spanish, Chinese or Italian, you won’t have a problem finding your desired course online. Whatever your lifestyle may be, so long as you have an Internet-connected computer with you, you can take up an e-learning language course.

Of course, e-learning requires an entirely new approach to the language learning experience. Much of it relies on teaching yourself, instead of waiting to be taught by a tutor.

Here are some pointers to take note of when trying to learn a language online.

Interactive e-learning courses are best

Let’s face it, learning a new language can get dull, what with the repetitions of words that don’t make sense to you compounded by the number of weeks it takes to be fluent. This is exactly why it’s an excellent idea to look for an interactive language course that gets your brain working in a fun and interesting manner. The more fun you have, the more likely you are to learn.

Put your learned language lessons to practice

Now since you’ll be learning from the comforts of your home through an online training course, you need to be extra diligent in putting your lessons to practice. This would be more challenging since you may not have anyone to practice with, so use a recorder in place of a friend or family member if that’s the case.

Remember, practice makes perfect. The more you practice, the faster you will get a hold of the foreign language. Practice it every day and every chance you get.

Take advantage of available materials

If you can’t be connected to the Internet at all times, be sure to download all the training material offered by an e-learning provider. This will usually include soft copies of documents, audio files and video files.

Image Credit: brokinhrt2 on Flickr 

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Fire Safety Training and Fire Safety Courses https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-workplace-fire-safety-courses-online-html/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-workplace-fire-safety-courses-online-html/#respond Sun, 17 Oct 2010 20:21:30 +0000 /site/?p=2608   Fire safety is a vital part of any company’s survival arsenal. Everyone at work needs to learn proper fire safety so they’ll know what to do and what not to do in a fire. And that’s where fire safety courses and training can help: During a fire if ALL employees are not trained properly,... Read more »

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Fire safety is a vital part of any company’s survival arsenal. Everyone at work needs to learn proper fire safety so they’ll know what to do and what not to do in a fire. And that’s where fire safety courses and training can help:

During a fire if ALL employees are not trained properly, then mistakes will be made—potentially fatal mistakes.

Key Fire Safety Training Concerns to Keep In Mind

  • Workplace Fire Safety Training Courses needs to be easy, accessible and highly focused.
  • Online training courses provide the best of all possible worlds.
  • Such e-learning should allow the student to take the training at their own schedule and pace.
  • Courses should allow students to pause training and come back to continue where they left off.

Have you ever noticed anyone using a power outlet extension? You know, the kind that only adds extra sockets so you can plug in more office equipment. These and extension cords plus frayed wires can be potential fire starters, especially if the equipment plugged in draws a great deal of current—laser printers, space heaters, computer monitors and others.

Does everyone know what to do about this problem? Does everyone know where the fire exits are? Do they know what to do in case of an emergency? Make certain everyone gets the knowledge they need to save lives.

Solutions

With Open Sesame, fire safety training has never been easier to obtain or more rewarding.

Key reasons why you should take your training with us:

  • Thousands of courses from which to choose—from business to compliance.
  • E-learning programs for companies of any size.
  • Online availability—24/7.
  • A marketplace of training choices—multiple vendors.
  • E-learning courses that work in any LMS.
  • Purchase just the courses you need, in the quantity you need.
  • Shop with clear, by-the-course pricing.
  • As easy to use as iTunes
  • No commitments

Having so many vendors in one marketplace environment allows you to compare with greater ease.

And getting the training you need is as easy as 1-2-3.

  1. Enter the marketplace. Browse from a catalog of thousands of fresh e-learning courses. Find out more about the course sellers, read course reviews and preview courses. Shop the e-learning marketplace.
  2. No complicated contracts. Only buy what you need. Purchase courses by the seat or site license (unlimited use in your LMS for one year). Create your account to get started.
  3. Use courses in your LMS. After your purchase, merely load your course directly in your LMS. Your users’ information will be tracked in your learning management system. Download a course to test in your LMS.

And if you have no time, we’ll help you find what you need. Just let us know what your training and development goals are and we’ll blueprint a training curriculum with a wide selection of top-notch course options for you to review.

We’re here to give you the best in fire safety training. Simply click the preceding link for more information.

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Online Training Courses: The Not-so-New Frontier in Education https://www.opensesame.com/site/blog/online-training-courses-not-so-new-frontier-education/ https://www.opensesame.com/site/blog/online-training-courses-not-so-new-frontier-education/#respond Sat, 16 Oct 2010 17:14:51 +0000 /site/?p=2609 For many years, the internet has acted as a resource for tutorials and educational materials for a wide variety of subjects. Experts have hung out their shingles, giving away advice in the hopes of attracting consulting clients or additional kinds of projects. Other websites have sprouted up enticing experts to make extra money online by... Read more »

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For many years, the internet has acted as a resource for tutorials and educational materials for a wide variety of subjects. Experts have hung out their shingles, giving away advice in the hopes of attracting consulting clients or additional kinds of projects.

Other websites have sprouted up enticing experts to make extra money online by writing about their fields of expertise. The trouble there, though, is that the visitor frequently does not know the credentials of the writer. If given, how trustworthy are those credentials? Most of these articles include a comments section where the reader-students can talk about what they liked or disliked about the article. But any training that occurs here is admittedly highly informal.

In recent years, more formal online training courses have become a standard method for gaining certification or earning college credits. Though no longer new, this type of training or education still has lots of room to grow. New technology is fueling that growth like hand-held devices and electronic pads, plus the software that makes them useful.

With the job market less certain and recession forcing professionals into the rolls of the unemployed, the entrepreneurial bug plus the necessity for at least some forms of income are creating an overabundance of idle knowledge sources ready and eager to be tapped. Online educational companies are drawing on those resources, developing a large quantity of online training courses in an incredible variety of subjects.

These include the needed credits for electrician license renewal, compliance training, sales training, coursework for computer programming or networking certification, safety training and many more forms of corporate training.

Naturally, when there is a great demand for a product, others will see the opportunity to assist in delivering that demand. Several companies produce software which allows others to author the training materials more quickly. Still other companies create software which allows training programs to be managed with greater ease with something called a Learning Management System (LMS). This provides teachers as well as managers a method to track student performance and participation. And the latest breed of company pulls it all together allowing the developers of courses to sell their work in an online e-learning marketplace.

What’s next for education’s future? No one can say for certain. Perhaps the next great frontier will break wide open when someone creates the first truly artificial intelligence (AI). Imagine not only getting your online training courses in any subject and at your own convenience, but with a personal tutor who understands your weaknesses and strengths and then structures the material accordingly. Imagine this AI tutor giving you examples in terms of your own interests or hobbies. In other words, how about a tutor who speaks your language, but who never needs an increase in salary or time off for a vacation?

The online training channel may not be new, but it seems to be replacing the brick-and-mortar variety of education more and more each day. New technologies and innovations are only accelerating that change.

Image Credit: law_keven on Flickr

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8 Tips about Fire Safety That Could Save Your Life https://www.opensesame.com/site/blog/8-tips-about-fire-safety-could-save-your-life/ https://www.opensesame.com/site/blog/8-tips-about-fire-safety-could-save-your-life/#respond Mon, 11 Oct 2010 19:25:54 +0000 /site/?p=2610   Nothing can be more devastating than a fire which could have been prevented. Fires can destroy not only property, but years of work, irreplaceable possessions and, all too frequently, human lives. These pointers should be kept in mind to help prevent the wreckage a fire can cause. 1. Never replace a fuse with one... Read more »

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Nothing can be more devastating than a fire which could have been prevented. Fires can destroy not only property, but years of work, irreplaceable possessions and, all too frequently, human lives. These pointers should be kept in mind to help prevent the wreckage a fire can cause.

1. Never replace a fuse with one of larger amperage. Never! Fuses are there to protect your house or business. If you ignore them by using a larger amp fuse or, worse, using a penny, you open yourself to a wiring meltdown that is sure to cause a fire the next time the circuit is overloaded.

2. Always obey the warnings on fixtures about maximum wattage. If it says “60 watt maximum,” then don’t place a 100 watt bulb in the socket. Sockets have a specific rating for a reason and that reason is always one of safety.

3. Proper ventilation. Always use solvents and other flammable liquids in a well-ventilated space and away from open flame.

4. Professional electrician. Always hire a professional electrician to do your wiring and electrical fixtures. You may save money by doing it yourself, but if your house burns down, you’ve lost everything you’ve saved and then some.

5. Prepare for escape. Should you experience a fire, you want to be sure your family members at home or co-workers at work know the proper exit strategy. Discuss the best way to exit from each part of the house or business. And designate a common gathering point outside so that you can ensure everyone got out safely.

6. Keep bedroom doors closed when you sleep. During a fire, moments count and a closed door will block fire from getting into each bedroom, giving each person time to escape.

7. Learn more about fire safety by taking online training courses on the subject. There are many online resources that can help prepare your household or corporation for the unthinkable. Corporate training in an e-learning environment may be perfect for keeping all of your employees safe in the event of a fire, or better yet, for preventing one from starting in the first place.

8. Pre-arrange for a way to let everyone know. An alarm of some kind may prove critical in saving lives. In a corporate setting, a public address system may be perfect. But what if it fails? Have a backup plan, too. At home, make certain all family members know how to let each other know of a fire. Banging on the walls and yelling “fire” might do the job. Practice this in advance so that you know for certain others will be able to hear.

Image Credit: Loving Earth on Flickr

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Everything You Need to Know about Online Training Courses https://www.opensesame.com/site/blog/everything-you-need-know-about-online-training-courses/ https://www.opensesame.com/site/blog/everything-you-need-know-about-online-training-courses/#respond Sun, 10 Oct 2010 21:55:33 +0000 /site/?p=2611 Online courses, also known as e-learning courses, are a great way for people to enhance their training and development in a specific set of skills. As the name suggests, online training courses take place on the web, and as such, no longer require participants to travel out of their homes to participate in training. In... Read more »

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Online courses, also known as e-learning courses, are a great way for people to enhance their training and development in a specific set of skills. As the name suggests, online training courses take place on the web, and as such, no longer require participants to travel out of their homes to participate in training. In elearning, all of the training takes place on the Internet—including everything from quizzes to teamwork and social interactions.

Obviously, convenience and ease are the main benefits of online training courses. These programs allow anyone, anywhere to pick up skills and knowledge without having to leave their homes. All they need is a computer that’s connected to the Internet, and they can commence learning. Depending on what you’re looking for, elearning can support a quick knowledge “nugget” or a complex learning experience. This flexibility is a major benefit that makes online courses a very attractive option for individuals learning in a self-directed context.

As for the number and variety of online training courses on the web, your choices may overwhelm you. Before anything else, focus on choosing the skills you intend to learn first. Once you’ve decided what your ideal learning outcome is, it’s time to select the perfect course. Here you will need to choose an online course that will put you in a better position to function better and become more productive. Always sign up for an online training course that’s offered by a reputable organization.

As a golden rule, if an online course seems too good to be true, then it probably is. Ask questions, such as what to expect from the course, learning objectives and what features the course contains to ensure you have a successful learning experience.

Obviously you will need a few things before you start with the course. First is a computer with speakers, an Internet connection and enough bandwidth to support streaming content.  

Image Credit: Saxsbiker on Flickr

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Train Employees to Prevent Sexual Harassment https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-train-employees-to-prevent-sexual-harassment/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-train-employees-to-prevent-sexual-harassment/#respond Thu, 07 Oct 2010 20:28:10 +0000 /site/?p=2612 Sexual harassment is about selfishness. Because of sexual harassment, training is needed to help employees recognize it for what it is and to help those who are victimized handle their situation properly and swiftly. Such harassment training is necessary so that everyone knows what it means and what will not be tolerated. Key Training Concerns... Read more »

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Sexual harassment is about selfishness.

Because of sexual harassment, training is needed to help employees recognize it for what it is and to help those who are victimized handle their situation properly and swiftly. Such harassment training is necessary so that everyone knows what it means and what will not be tolerated.

Key Training Concerns to Keep In Mind

  • Corporate training needs to be easy, accessible and highly focused.
  • Online training courses provide the best of all possible worlds.
  • Such e-learning should allow the student to take the training at their own schedule and pace.
  • Courses should allow students to pause training and come back to continue where they left off.

When a peer commits sexual harassment, they:

1. Make the victim uncomfortable in the work environment—even traumatized,

2. Create a hostile work environment even if what they say is subtle or implied, and

3. Disrupt the work environment, distracting from the work at hand.

When a supervisor or manager commits sexual harassment, they:

4. Set a bad example for others,

5. Take unfair advantage of their position of authority,

6. Jeopardize their own position, and

7. Threaten the integrity of the company.

Solutions

With Open Sesame, sexual harassment training has never been easier to obtain or more effective.

Key reasons why you should take your training with us:

  • Thousands of courses from which to choose—from business to compliance.
  • E-learning programs for companies of any size.
  • Online availability—24/7.
  • A marketplace of training choices—multiple vendors.
  • E-learning courses that work in any LMS.
  • Purchase just the courses you need, in the quantity you need.
  • Shop with clear, by-the-course pricing.
  • As easy to use as iTunes
  • No commitments

Having so many vendors in one marketplace environment allows you to compare with greater ease.

And getting the training you need is as easy as 1-2-3.

  1. Enter the marketplace. Browse from a catalog of thousands of fresh e-learning courses. Find out more about the course sellers, read course reviews and preview courses. Shop the e-learning marketplace.
  2. No complicated contracts. Only buy what you need. Purchase courses by the seat or site license (unlimited use in your LMS for one year). Create your account to get started.
  3. Use courses in your LMS. After your purchase, merely load your course directly in your LMS. Your users’ information will be tracked in your learning management system. Download a course to test in your LMS.

And if you have no time, we’ll help you find what you need. Just let us know what your training and development goals are and we’ll blueprint a training curriculum with a wide selection of top-notch course options for you to review.

We’re here to give you the best in sexual harassment training. Simply click the preceding link for more information.

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Effective Communication Training- The Three Most Important Words https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-choosing-an-effective-communication-training-courses-html/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-choosing-an-effective-communication-training-courses-html/#respond Thu, 07 Oct 2010 13:38:37 +0000 /site/?p=2613   1. Attention—When you’re attempting to communicate, you need to ensure you have the other party’s attention. You know those jokes speakers start off with? That’s to get your attention. 2. Intention—A speaker has to project themselves into the audience. Even a gesture can do this if done properly. No wimpy stuff, here. 3. Compassion—You... Read more »

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1. Attention—When you’re attempting to communicate, you need to ensure you have the other party’s attention. You know those jokes speakers start off with? That’s to get your attention.

2. Intention—A speaker has to project themselves into the audience. Even a gesture can do this if done properly. No wimpy stuff, here.

3. Compassion—You have to relate to the audience. They have to know that you are real and that you care. How well does anyone listen if the speaker is angry or abusive?

Communication is the lifeblood of any company. Communication courses will help everyone to communicate effectively.

Key Training Concerns to Keep In Mind

  • Corporate training needs to be easy, accessible and highly focused.
  • Online training courses provide the best of all possible worlds.
  • Such e-learning should allow the student to take the training at their own schedule and pace.
  • Courses should allow students to pause training and come back to continue where they left off.

Effective communication courses can make the difference between misunderstanding and outstanding results.

Solutions

With Open Sesame, effective communication training has never been easier to obtain or more rewarding.

Key reasons why you should take your training with us:

  • Thousands of courses from which to choose—from business to compliance.
  • E-learning programs for companies of any size.
  • Online availability—24/7.
  • A marketplace of training choices—multiple vendors.
  • E-learning courses that work in any LMS.
  • Purchase just the courses you need, in the quantity you need.
  • Shop with clear, by-the-course pricing.
  • As easy to use as iTunes
  • No commitments

Having so many vendors in one marketplace environment allows you to compare with greater ease.

And getting the training you need is as easy as 1-2-3.

  1. Enter the marketplace. Browse from a catalog of thousands of fresh e-learning courses. Find out more about the course sellers, read course reviews and preview courses. Shop the e-learning marketplace.
  2. No complicated contracts. Only buy what you need. Purchase courses by the seat or site license (unlimited use in your LMS for one year). Create your account to get started.
  3. Use courses in your LMS. After your purchase, merely load your course directly in your LMS. Your users’ information will be tracked in your learning management system. Download a course to test in your LMS.

And if you have no time, we’ll help you find what you need. Just let us know what your training and development goals are and we’ll blueprint a training curriculum with a wide selection of top-notch course options for you to review.

We’re here to give you the best in effective communication training. Simply click the preceding link for more information.

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5 Kinds of Customer Service Training https://www.opensesame.com/site/blog/5-kinds-customer-service-training/ https://www.opensesame.com/site/blog/5-kinds-customer-service-training/#respond Sun, 03 Oct 2010 23:19:21 +0000 /site/?p=2614   Whether you are running a retail store, a financial institution, or a service agency, it is important for your company to provide excellent customer service. It can make or break your business. Investing in customer service training is the first step towards satisfying your customers’ requirements. Before you hire a training company though, it... Read more »

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Whether you are running a retail store, a financial institution, or a service agency, it is important for your company to provide excellent customer service. It can make or break your business. Investing in customer service training is the first step towards satisfying your customers’ requirements. Before you hire a training company though, it is first essential to identify the exact course you should offer. These will ensure that your investments are going in the right direction.

In this article, we’ll look into the various customer service training services that are being offered today. Read on to find out which one will suit the needs of your company best:

●      Basic customer service training – this is an excellent start if you’re hiring a batch of new employees. The program teaches them the fundamentals of customer service, which is applicable for both face-to-face interactions, over the phone, and through email or chat.

●      Telephone training – there are both inbound and outbound customer training courses. If your company has both services, then the staff must be trained on each if they’re serving both departments. On the other hand, if the customer support department of your company is divided into inbound and outbound, then the respective staff on each must go through the course that’s right for them.

●      Customer service excellence – after the basic training, the next step involves equipping your staff to know how to be excellent on their jobs. This is one of the most popular training courses because an increasing number of firms are starting to realize that their bottom line is highly dependent on the support they offer.

●      Supervisory training – then of course, there should be someone within your company who can monitor the performance of all the customer support staff. This is where supervisory training comes into the picture. This type of course is particularly important if you promote within the ranks instead of hiring an outside supervisor.

●      Industry-specific training – there are a number of industries including retail, healthcare, and technical support that requires highly detailed and specific knowledge. The customer service staff should know how to provide the right instructions for technical queries. They should also know how to navigate your computer systems to look up the customer’s request for information.

As you can see, there are various types of customer service training programs you can use for your organization. It is guaranteed to improve your bottom line because customers expect nothing but the best from businesses today. 

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U.S. Export Controls: Do You Need an Export License? https://www.opensesame.com/site/blog/us-export-controls-do-you-need-export-license/ https://www.opensesame.com/site/blog/us-export-controls-do-you-need-export-license/#respond Sun, 03 Oct 2010 21:54:05 +0000 /site/?p=2615 By definition, an export is any item that is shipped from the United States to any foreign location, whether it is sent to an individual or an organization. By “shipped”, it is understood that said item may be sent by regular mail, air mail, or by ship, but also hand-carried on a plane by you... Read more »

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By definition, an export is any item that is shipped from the United States to any foreign location, whether it is sent to an individual or an organization. By “shipped”, it is understood that said item may be sent by regular mail, air mail, or by ship, but also hand-carried on a plane by you or someone else. This also includes software and technology that is sent via e-mail or downloaded from a website. So, you can see that there are many different types of “exports”.

Now, in order to export a product, you’ll need to comply to Export Administration Regulations, which are enforced by The Bureau of Industry and Security of the US Department of Commerce.

Still, the question remains: do you need an export license? Luckily, the Bureau of Industry and Security requires export license application on a small percentage of US exports based on four criteria:

  • End use
  • End user
  • Destination
  • And the product’s technical characteristics

So, in order to determine whether you will require a license for your product, you will have to ask yourself these four questions:

  • How will your product be used?
  • Who will receive and use your product?
  • Where is your product going?
  • What are you exporting and what parts may be extracted from it?

The most important question is the first: what are you exporting? This is one of the factors that determines whether you’ll need a license. You’ll need to classify your product. And in order to do so, you’ll need to understand Export Control Classification Numbers (ECCN).

The Bureau’s Commerce Control List has a list of ECCNs. First, you’ll have to determine the category in which your product fits. Each category provides the first digit of the ECCN. For example, if your product falls into the category of “electronics”, your first digit is “3”. Next, you dig a little deeper into the category to find your product. If your product is listed in the CCL, you will see the export controls that are placed on your product. If it is not on the list, you’ll need to investigate bit further. Your product may be controlled by another federal agency.

But this is only the tip of the iceberg. If you wish to know more about export controls and the complicated regulations that govern this activity, Import Export Geeks has the export controls training for you. With Import Export Geek’s basic entry level course you’ll learn not only about US export control regulations, but also other essentials like Commodity Jurisdiction (who controls your product), Export Control Classification Numbers, license requirements and exceptions, just to name a few.

If you want to export products, you need to be informed about export control regulations. And there’s no better way to do this than to take export compliance training.

Don’t try to figure it all out on your own. Sign up for Import Export Geek’s export control training today.

Image Credit: waferboard on Flickr

 

 

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Imagine Corporate Training on Rocket Thrusters https://www.opensesame.com/site/blog/imagine-corporate-training-rocket-thrusters/ https://www.opensesame.com/site/blog/imagine-corporate-training-rocket-thrusters/#respond Sat, 02 Oct 2010 21:16:46 +0000 /site/?p=2616 Corporate training need not be boring. In fact, it can be an exciting adventure. All it takes is the right attitude and the right opportunity. Attitude The most valuable attitude to have is one which expects to find value in everything encountered. Imagine, for instance, a boringly simple traffic signal. Green, yellow, red, green, yellow,... Read more »

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Corporate training need not be boring. In fact, it can be an exciting adventure. All it takes is the right attitude and the right opportunity.

Attitude

The most valuable attitude to have is one which expects to find value in everything encountered.

Imagine, for instance, a boringly simple traffic signal. Green, yellow, red, green, yellow, red—it turns through each color and back again. Most people give it notice only for the function it offers—that of controlling traffic and pedestrians.

And yet, one day many years ago, one pedestrian in particular stood on the corner looking at the changing signal and imagined the invention of a device which amplifies light by stimulating the emission of radiation. That device today is better known by its acronym, “laser” (light amplification by stimulated emission of radiation). Certainly the guy was a genius, but he also had curiosity, imagination and an attitude of “what if.”

That same attitude could find value in the questions and suggestions of a child. One NASA engineer who had been working on a team tasked to create a universal docking mechanism for spacecraft mentioned his “unsolvable” problem to his pre-teen son. The young boy merely shrugged and asked, “Why not use a funnel?” With humility, even the brightest minds can find solutions in simplicity.

Have you ever taken a textbook long after the course is over and scanned it to see what you could remember? Even if you aced the course, have you ever experienced “discovering” something seemingly new by going over the material with fresh, but more mature eyes? This is the attitude of discovery.

Opportunity

Now imagine, instead of a traditional classroom setting, online training courses for everything you need in corporate training. And now imagine a marketplace of e-learning where everything you could possibly need is in one location—where different vendors of corporate training brought their wares for you to sample and compare.

Let us say you need to come up to speed on customer service training. Perhaps you need to go from beginner to guru in days. What better location than such a marketplace where you can take training from multiple vendors. By learning from one, you might get the basics and a sense of the entire field. By learning from another, you fill in gaps left by the first. By learning from still another, you not only review the material, but you learn it within a different context and application. By taking a number of customer service courses, you gain from the insights of multiple experts. By your attitude of expecting discovery, you overcome the “boredom factor” of going over the same material again and again. You see it with fresh eyes hungry for learning every possible scrap.

One such marketplace is www.OpenSesame.com. If you’re looking for corporate training, this is the only place you need to look.

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New Trends in Sales Training https://www.opensesame.com/site/blog/new-trends-sales-training/ https://www.opensesame.com/site/blog/new-trends-sales-training/#respond Fri, 01 Oct 2010 22:09:43 +0000 /site/?p=2617 One of the most commonly asked questions sales trainers get is, “What are the hottest trends in sales training?” It’s a good question, especially in this fast-paced world where salespeople are racing to be credible, efficient and knowledgeable. Sales training is a great way to improve your skills and stay ahead of the curve. Rather... Read more »

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One of the most commonly asked questions sales trainers get is, “What are the hottest trends in sales training?” It’s a good question, especially in this fast-paced world where salespeople are racing to be credible, efficient and knowledgeable. Sales training is a great way to improve your skills and stay ahead of the curve. Rather than relying completely on your products- make sure your skills make a difference when your client is considering the deal.

In an uncertain economic climate, now more than ever is a crucial time for sales training organizations and executives to look at trends in order to make the best use of their resources and ensure that none go to waste. Research shows that during the first few years of the global economic recession, sales training investment plummeted. With the economy slowly recovering however, cautious organizations and executives have started to reinvest, albeit in new ways that still facilitate training and development but are clearly on the money-saving side of things. It’s worth noting though, that these companies are looking to continue investing over the next few years to come.

Here are some trends worth paying attention to.

Learning powered by technology – The advent of new technologies and the ever-growing influence of the Internet have definitely caused an impact on the sales training process. Virtual training, also known as elearning, used to be just a growing fad amongst early adopters. No longer is that the case today, as sales professionals depend on the web to reduce expenditure, at the same time creating a richer and thorough training experience.

Growth – As mentioned earlier, expenditures for sales training services and products increased by over 10 percent this year from 2010. The news has been a relief to suppliers of training products, which is evident in the return of customized training products and services for clients with specific needs.

Consulting – Despite not being a new trend, there has been a significant increase of trainers teaching this strategy to boost sales. The goal isn’t to just push products and services to clients, but to also solve some of their problems and provide solutions to issues that could potentially increase their productivity. 

Image credit: icatus on Flickr

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Compliance Training: A Vital Part of the Modern Workplace https://www.opensesame.com/site/blog/compliance-training-vital-part-modern-workplace/ https://www.opensesame.com/site/blog/compliance-training-vital-part-modern-workplace/#respond Fri, 01 Oct 2010 01:01:01 +0000 /site/?p=2618 More than ever, a company must protect itself against litigation. With the economy becoming more volatile and competition ever-fiercer, no company can afford to let profits shrink because of mistakes in judgment or actions taken out of compliance with existing law. This speaks to the most obvious benefit of compliance training—protecting the financial health of... Read more »

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More than ever, a company must protect itself against litigation. With the economy becoming more volatile and competition ever-fiercer, no company can afford to let profits shrink because of mistakes in judgment or actions taken out of compliance with existing law.

This speaks to the most obvious benefit of compliance training—protecting the financial health of the company. A more subtle, but perhaps far more valuable, benefit can be found in the stability and harmony this kind of training can establish in the workplace. Not only that, such training protects the integrity of the company as perceived by customers and peers alike.

No employee enjoys working in an environment that feels dangerous. We’re not talking about thrill seekers and daredevil adrenaline junkies working on some physically challenging project. This is all about being able to trust the people with whom you work. Even the thrill seekers would find that a vital necessity.

What kinds of corporate training are we talking about? The topics are many and some of them include ethics, business conduct, whistleblowing without fear, sexual and other types of harassment, valuing diversity, protecting privacy, avoiding wrongful termination, fair housing and a host of others.

For instance, a hiring manager needs to know which questions are taboo. More than that, though, the hiring manager also needs to be aware that discussing certain topics, even under the guise of insignificant chit-chat can prove potentially risky.

For example, for companies that manage residential property rentals or sales, fair housing compliance training is essential. Each employee who deals with potential customers needs to be aware not only that certain things are taboo to discuss, but that all customers must be treated without regard for race, color, creed or any of a number of other criteria. Even the silent but illegal behavior of an employee can elicit hefty fines. If a local fair housing agency sends testers to one of your company’s properties, would your employee pass or fail? As always, ignorance of the law is no excuse.

There are many options for compliance training, but perhaps the most exciting are those involving elearning or online training courses. These provide convenience and reduced downtime because your employees can take such training on their time, at their computer.

Frequently, such training costs less, too. This is because there is no live instructor, no classroom facility, no printed materials and no travel time.

So, to protect your corporate bottom line, ensure your employees know all there is to know about the No Fear Act, a drug-free workplace, the Family Medical Leave Act, the Americans with Disabilities Act and even proper hand washing.

Image Credit: cobalt123 on Flickr

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A Closer Look at Communication Training https://www.opensesame.com/site/blog/closer-look-communication-training/ https://www.opensesame.com/site/blog/closer-look-communication-training/#respond Thu, 30 Sep 2010 22:58:59 +0000 /site/?p=2619 We all know that being effective at communicating with other people is a skill that not too many people have. However, did you know that being able to communicate effectively isn’t something you’re born with, but rather something that you can develop and hone on a day-to-day basis? Having effective communication skills greatly enhances your... Read more »

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We all know that being effective at communicating with other people is a skill that not too many people have. However, did you know that being able to communicate effectively isn’t something you’re born with, but rather something that you can develop and hone on a day-to-day basis?

Having effective communication skills greatly enhances your ability to interact with other people. In the world of business, communication can be something that either makes or breaks your chances of making a sale, closing a deal, or retaining that key customer. Good communication also raises your awareness as a leader in your business, letting you stay on top of the goings-on inside the company and allowing you to immediately identify and solve issues.

These are just some of the reasons why you need to look at communication training more seriously. If you want your business to flourish, you need to learn how to communicate well. Whether you’re a CEO, a manager or someone who plays a major leadership role within the organization, it’s imperative that you have the skills to communicate your message to others. Every employee will benefit greatly from communication training, as it has a direct effect on promoting productivity within an organization. Even people who communicate well will still reap major benefits from this type of training.

There are plenty of types of communication training programs. Regardless of which type of training you choose, it’s important to know which areas your training program of choice should focus on.

Here’s a look at these key areas.

Presentation – At some point, everyone that works in a company or organization must make a presentation in front of a group of people. Training in this area will result in competent speakers who are eloquent and confident.

Customer Service– Although entire programs are dedicated to customer service, this is a key area which communication training often touches on.

Assertiveness – This is an important point of interest that requires training, especially for organizations that often deal with difficult customers.

Conflict Management – Conflict is something you’ll just have to deal with in business. Training in this area will give you the skills to resolve conflict quickly and smoothly.

Image Credit: fakelvis on Flickr

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The Benefits of Online Training Courses for your Learning https://www.opensesame.com/site/blog/benefits-online-training-courses-your-learning/ https://www.opensesame.com/site/blog/benefits-online-training-courses-your-learning/#respond Wed, 29 Sep 2010 20:55:44 +0000 /site/?p=2620 Regardless of whether you’re in charge of a small business or organization looking to increase your employees’ skills and knowledge, or an average, everyday employee looking to undergo training in order to increase your chances of landing a better job, signing up for online training courses is a great way for you to gain knowledge... Read more »

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Regardless of whether you’re in charge of a small business or organization looking to increase your employees’ skills and knowledge, or an average, everyday employee looking to undergo training in order to increase your chances of landing a better job, signing up for online training courses is a great way for you to gain knowledge conveniently. Online courses offer a multitude of benefits that revolve around convenience, speed and ease—things a traditional classroom setting or training facility may be devoid of.

Here’s a look at the obvious benefits of online training courses.

Convenience

First things first, online courses are all about convenience. That by far, is their biggest benefit. With online training courses, you no longer have to take pause from your everyday routine in order to join a class and be trained. Most, if not all, online courses allow students to choose their class schedules. They offer the flexibility of a home tutor, without an actual person coming to your home. You can work at your own pace virtually any time of the day, so long as you have an Internet-connected PC with you.

Exciting and Interactive

For someone who’s used to getting education in a classroom or any other conventional training facility, online training courses can be downright exciting. These courses don’t exactly require you to pore over a book all day, every day. E-learning modules and programs make full use of technology and are designed to incorporate both sound and video into the learning experience.

Tailored for Different Styles

Regardless of what your pace of learning is, you get to choose at what speed you want the learning process to go. If you are a fast learner for example, you are fully capable of cruising through the whole program if you are able to complete “checkpoints,” which are essentially exams or recaps placed strategically throughout the modules.

If you prefer a pace that’s slow and steady on the other hand, you can easily take your time and even review some segments of the program which you want to concentrate on.

Good for Employers Too

With online learning courses, employers looking to put their staff under training can decide which programs and modules specific employees can enroll in. Modules could also be adjusted for an employee’s speed and learning capacity, which is important if you want everyone to get the most out of their training. Online courses are best for continuing education purposes as they are cost-effective and brief enough to be actually fun.  

Image Credit: tbn97 on Flickr

 

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8 Tips to Keep Your Business Fire Safe https://www.opensesame.com/site/blog/8-tips-keep-your-business-fire-safe/ https://www.opensesame.com/site/blog/8-tips-keep-your-business-fire-safe/#respond Tue, 28 Sep 2010 10:32:00 +0000 /site/?p=2621 Nearly four thousand people have died each year from fires. Most of these were residential fires, but the danger still remains for fires in the workplace. Besides the death toll, fires also destroy property and sometimes critical business infrastructure—data, equipment, furnishings and more. These tips will help ensure your workplace remains fire safe. 1. Don’t... Read more »

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Nearly four thousand people have died each year from fires. Most of these were residential fires, but the danger still remains for fires in the workplace.

Besides the death toll, fires also destroy property and sometimes critical business infrastructure—data, equipment, furnishings and more.

These tips will help ensure your workplace remains fire safe.

1. Don’t overload electrical systems. How many times have you seen it at work? An employee needs to power a printer or some other device, so plugs in a power strip to create more socket space. This might not be a problem unless another not-so-bright employee replaces a small fuse with a larger one so the fuses don’t keep blowing.

2. Store combustible materials properly. If your business works with solvents or other combustible materials, make certain they are stored away from flame, heat or sparks. Good ventilation will help to reduce problems with solvents and other flammable liquids especially in areas were such flammable materials are used.

3. Keep a safe space around sources of heat. If someone brings in a personal space heater to plant near their desk, but they place it too close to a stack of folders or other paper, their workstation may become a bit toastier than they had expected.

4. Candles. If ever there is a power outage, candles may be the worst solution, especially if your business uses solvents or contains lots of paperwork. Imagine someone bumping into a desk, knocking a candle over as they walk by, not noticing the sudden bonfire.

5. Clean fireplace chimneys properly and regularly. If your business uses a fireplace, soot can build up and become a fire hazard.

6. Keep all electrical wiring in good condition. Frayed wires pose not only a danger from electrical shock, but also act as a potential source of fires.

7. Use all electrical or electronic equipment properly. Not following directions or attempting to disengage safety features can sometimes result in grave danger. For instance, disabling the timer on a microwave oven could start a fire when the food loses all of its moisture and bursts into flame.

8. Fire safety training courses. Fire safety is a serious responsibility for all employees. That’s why many companies include fire safety training as part of their corporate training program. The most convenient method for most employees is through online training courses. And for many of the elearning programs, employee compliance is easy to demonstrate.

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Stress Management Training | Stress Training – 6 Things Every Worker Should Know https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-stress-managment-training-html/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-stress-managment-training-html/#respond Mon, 27 Sep 2010 20:39:34 +0000 /site/?p=2622 There are two kinds of stress. One kind makes us stronger. It challenges us and compels us to do better. The other kind can kill us. It changes our body chemistry and compromises our emotional stability. While not all stress is bad, we need to be aware of the kind that is bad so we... Read more »

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There are two kinds of stress. One kind makes us stronger. It challenges us and compels us to do better. The other kind can kill us. It changes our body chemistry and compromises our emotional stability.

While not all stress is bad, we need to be aware of the kind that is bad so we can take measures to reduce or eliminate the negative effects. The right stress training can help by introducting you to effective stress management techniques.

Key Training Concerns to Keep In Mind

  • Corporate training needs to be easy, accessible and highly focused.
  • Online training courses provide the best of all possible worlds.
  • Such e-learning should allow the student to take the training at their own schedule and pace.

You Learn

1. Don’t feed stress. Overeating, drinking alcohol, taking drugs or smoking will only make things worse.

2. Don’t be a wimp. If one source of stress is overwork, you’ve got to learn to say “no”.

3. Don’t withdraw. Zoning out in front of the TV for hours or avoiding friends won’t help with the stress.

4. Don’t procrastinate. Putting things off is a surefire way to add to your stress—not alleviate it.

5. Don’t offload your stress onto others. Angry outbursts or physical violence can create more stress for you.

6. Don’t flood your time with busy work. This may seem to help in avoiding your problems, but stress needs a time-out and problems need to be faced.

From each of these, you learn what you should do.

Solutions

With Open Sesame, stress management training has never been easier to obtain.

Key reasons why you should take your training with us:

  • Thousands of courses from which to choose—from business to compliance.
  • E-learning programs for companies of any size.
  • Online availability—24/7.
  • A marketplace of training choices—multiple vendors.
  • Purchase just the courses you need, in the quantity you need.

Having so many vendors in one marketplace environment allows you to compare with greater ease.

And getting the training you need is as easy as 1-2-3.

  1. Enter the marketplace. Browse from a catalog of thousands of fresh e-learning courses. Find out more about the course sellers, read course reviews and preview courses. Shop the e-learning marketplace.
  2. No complicated contracts. Only buy what you need. Purchase courses by the seat or site license (unlimited use in your LMS for one year). Create your account to get started.
  3. Use courses in your LMS. After your purchase, merely load your course directly in your LMS. Your users’ information will be tracked in your learning management system. Download a course to test in your LMS.

And if you have no time, we’ll help you find what you need. Just let us know what your training and development goals are and we’ll blueprint a training curriculum with a wide selection of top-notch course options for you to review.

We’re here to give you the best in stress management training. Simply click the preceding link for more information.

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Are You an Online Security Training Idiot? https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-it-online-security-training-html/ https://www.opensesame.com/site/blog/https-www-opensesame-com-fl-it-online-security-training-html/#respond Mon, 27 Sep 2010 20:12:25 +0000 /site/?p=2623   Don’t feel insulted. This is vitally important. Cyber security isn’t just for the IT Department. And if you don’t know a computer port from an IP address, that can be remedied with some online security training. Thieves are lurking out there in cyber space. Who needs to know about them? Ideally, every employee on... Read more »

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Don’t feel insulted. This is vitally important. Cyber security isn’t just for the IT Department. And if you don’t know a computer port from an IP address, that can be remedied with some online security training.

Thieves are lurking out there in cyber space. Who needs to know about them? Ideally, every employee on a computer needs to know the basics so they can protect against such things—even with something as simple as a password that’s both easy to remember and hard to crack.

Every employee should have some form of IT security training.

Key Training Concerns to Keep In Mind

  • Corporate training needs to be easy, accessible and highly focused.
  • Online training courses provide the best of all possible worlds.
  • Such e-learning should allow the student to take the training at their own schedule and pace.
  • Courses should allow students to pause training and come back to continue where they left off.

A business is only as secure as its weakest link. If even one employee practices unsafe cyber behavior, this provides a portal for jeopardizing the safety of the company’s computer infrastructure and proprietary information. The last thing you want is for thieves to steal the company’s “crown jewels.”

Solutions

With Open Sesame, cyber security has never been easier to obtain or more rewarding.

Key reasons why you should take your training with us:

  • Thousands of courses from which to choose—from business to compliance.
  • E-learning programs for companies of any size.
  • Online availability—24/7.
  • A marketplace of training choices—multiple vendors.
  • E-learning courses that work in any LMS.
  • Purchase just the courses you need, in the quantity you need.
  • Shop with clear, by-the-course pricing.
  • As easy to use as iTunes
  • No commitments

Having so many vendors in one marketplace environment allows you to compare with greater ease.

And getting the training you need is as easy as 1-2-3.

  1. Enter the marketplace. Browse from a catalog of thousands of fresh e-learning courses. Find out more about the course sellers, read course reviews and preview courses. Shop the e-learning marketplace.
  2. No complicated contracts. Only buy what you need. Purchase courses by the seat or site license (unlimited use in your LMS for one year). Create your account to get started.
  3. Use courses in your LMS. After your purchase, merely load your course directly in your LMS. Your users’ information will be tracked in your learning management system. Download a course to test in your LMS.

And if you have no time, we’ll help you find what you need. Just let us know what your training and development goals are and we’ll blueprint a training curriculum with a wide selection of top-notch course options for you to review.

We’re here to give you the best in online security training. Simply click the preceding link for more information.

 

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eLearning Development 101: The Guide to eLearning Authoring Tools https://www.opensesame.com/site/blog/elearning-development-101-guide-elearning-authoring-tools-0/ https://www.opensesame.com/site/blog/elearning-development-101-guide-elearning-authoring-tools-0/#respond Sat, 25 Sep 2010 00:03:08 +0000 /site/?p=2624 You don’t have to be a software engineer to succeed as an elearning developer. eLearning authoring tools give anyone the ability to make high quality online courses. But with so many tools on the market, how do you know where to start? This is our guide to choosing the right authoring tool for you. Articulate... Read more »

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You don’t have to be a software engineer to succeed as an elearning developer. eLearning authoring tools give anyone the ability to make high quality online courses. But with so many tools on the market, how do you know where to start? This is our guide to choosing the right authoring tool for you.

Articulate Studio ‘09

(Image from the Articulate website.)

What is it?

Articulate Studio ‘09 is an easy-to-use elearning authoring tool that works with Microsoft PowerPoint. Studio ‘09 is made up of three different tools: Presenter, Engage, and Quizmaker. These tools give even the least tech savvy elearning developers the ability to create engaging and dynamic elearning content. The new Quizmaker, in particular, is a welcome addition to the Articulate Studio Suite. It makes adding quizzes to courses easier than ever. Articulate also offers phenomenal technical support for Studio ‘09 both over the phone and in their community forum.

Who is it for?

This product is great for elearning developers who have existing PowerPoint training content that they want to convert, or instructional designers that don’t have much developer experience. Users can quickly create new content in a familiar interface, or convert their existing static courses into engaging elearning. Studio ‘09 also lets users publish to multiple platforms, including Articulate Online, mobile devices, podcasts, Word, CDs, or various LMSs by publishing to SCORM.

How much does it cost?

Articulate Rapid E-Learning Studio ’09 Standard, without Engage, is available for $999. The Professional version starts at $1,398. There is a one month free trial available.

Articulate Storyline

(Image from Tuaw article.)

What is it?

Articulate’s new elearning authoring tool, Storyline, is a big step forward from Studio ‘09. This sleeker, more advanced product allows designers to create virtually any kind of learner interaction. Developers can record screens, import PowerPoints, or expand on existing project templates. One of the best features of Storyline is the number of interactive and complex characters available. Just like Studio ‘09, Storyline is supported by a knowledgeable customer service base that can help users with any problems or concerns.

Who is it for?

This product is great for more experienced developers or for users who want to have more complex branching and interactivity options in their elearning content. Just like Studio ‘09, Storyline is Tin Can, SCORM, and AICC compliant, and content can now can be published to iOS using HTML5.  

How much is it?

Storyline packages start at $1,398. There is also a one month free trial available.

Adobe Captivate

(Image from Instructional Media blog.)

What is it?

The more robust of Adobe’s rapid elearning softwares, Captivate has come a long way from the simple screen capturing tool it used to be. Adobe Captivate 6 uses the Adobe interface veteran users appreciate, while offering a wider variety of interactions to the elearning developer than other Adobe elearning software. Features like attractive templates and scenario branching cater to new and experienced users alike.

Who is it for?

Adobe Captivate is for developers looking to create more complex and interactive content. This software is also particularly suited for individuals already familiar with the Adobe interface through use of Photoshop or InDesign.

How much is it?

Adobe Captivate costs $800 for a new license, or $359 for an upgrade from Captivate 5.5. There is a one month free trial available.
 

Adobe Presenter

(Image from Dynamic Media.)

What is it?

Adobe Presenter is an elearning creation software that allows you to enhance the videos and presentations embedded in Microsoft PowerPoint. Users are able to modify existing content, or create new courses from engaging elearning templates. Like Captivate, Presenter offers a host of characters to add to your courses, and top notch video editing features. Users can export their videos to mobile, SCORM and AICC compliant platforms. Presenter also allows developers to insert course tracking software to generate training results and reports.

Who is it for?

This program is a good option for developers looking to add attractive video, text, or interactive quizzes to existing PowerPoint slides.

How much is it?

Presenter is $500 for a new license and $200 for an upgrade from Adobe Presenter 7. There is a one month free trial available.

Lectora Inspire

(Image from EverLang.)

What is it?

The latest installment of Lectora Inspire comes bundled with three other tools to maximize elearning creativity. Together with FlyPaper, Camtasia, and Snagit, this package will let developers capture screens, record videos, and add flash animations to their elearning content. Lectora allows users to easily input their creations from other tools by dragging and dropping.

Who’s it for?

Lectora is a great option for developers looking for an all-inclusive software. It provides all of the essential tools needed for great content creation, and exports to all of the necessary formats like SCORM and AICC platforms.

How much is it?

A new license for Lectora starts at $2,495. There is a one month free trial license available.

Lectora Online

What is it?

Lectora Online is a unique content development tool because it allows developers to collaborate on projects with other developers online. Lectora Online includes the standard elearning development features like course templates, clip art, flash conversion, and test creation. The real stand-out qualities (highlighted in this demo video) are the program’s online media repository and the workflow management options for teams. Similar to Inspire, projects can be published to LMSs via SCORM and AICC.

Who is it for?

Lectora Online is an ideal tool for content development teams or for developers who need to access documents remotely. Most other rapid elearning development tools can only be used with an exclusive device, but Lectora Online allows multiple users from various locations to collaborate on the same project.

How much is it?

Subscriptions start from $1290. There is a one month free trial available.

Camtasia

(Image from Betsy Weber.)

What is it?

TechSmith combines helpful features and an easy-to-use interface in its elearning authoring tool, Camtasia. The new version, Camtasia Studio 8, is no different. After watching the set of tutorials available on Camtasia’s website, inexperienced users will be able to easily create great elearning courseware. Features new to Camtasia Studio 8 include interactive “Hotspots” on videos, multitrack editing, and “Quizzing,” which allows for instant feedback. Courses made in Camtasia can be shared on virtually any website, on mobile devices, and with an LMS using SCORM.

Who is it for?

This is a great tool for developers who are looking for a cheaper way to create elearning courses. While Camtasia will not give users the same interactivity and features that Adobe or Articulate will, elearning developers won’t have to breaking the bank to create basic, professional-looking courseware.

How much is it?

Camtasia Studio 8 starts at $299. There is a free 30-day trial available.

QuickLessons

What is it?

QuickLessons is an elearning authoring tool that is designed to please everyone. It is simple and has multiple libraries of animated templates, ready to use exercises, and interactive games. What makes QuickLessons unique is that program is completely online, meaning that developers can edit it from anywhere there is an internet connection. For an additional fee, multiple users can log in and edit the course. QuickLessons can be exported for offline, online, and mobile us, as well as LMS access including AICC and SCORM compliance. This includes the ability to convert lessons from PowerPoint presentations to Flash files.

Who is it for?

QuickLessons is useful for designers who travel or work from clients’ offices and need the option to access their projects from anywhere.

How much is it?

QuickLessons offers multiple packages. Developers can use a stripped-down version of the program for free on the QuickLessons website. A solo subscription to the full-feature version of the program is $99 a month. If you want to supply access to multiple users, prices start at $149 a month.

Ready to get started?

For more insights on creating elearning courses, check out:

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How to Deal with 
Sexual Harassment at Work https://www.opensesame.com/site/blog/how-to-deal-sexual-harassment/ https://www.opensesame.com/site/blog/how-to-deal-sexual-harassment/#respond Wed, 22 Sep 2010 19:49:05 +0000 /site/?p=2625 Sexual harassment is bad for business. Not only can it become a major distraction from work, it can also prove very costly for the business if not handled quickly, thoroughly and appropriately. There should already be sexual harassment policies and procedures in place. Corporate training should also be in place so that all personnel have... Read more »

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Sexual harassment is bad for business. Not only can it become a major distraction from work, it can also prove very costly for the business if not handled quickly, thoroughly and appropriately.

There should already be sexual harassment policies and procedures in place. Corporate training should also be in place so that all personnel have full knowledge of the policies and procedures.

For the Business

Besides creating a clear policy for sexual harassment, a business should include this information in their employee handbook. The policy should,

  • Define what sexual harassment means,
  • Make it perfectly clear that sexual harassment will not be tolerated,
  • Emphasize that offenders will be disciplined or fired,
  • State that any complaint will be fully investigated, and
  • Make it clear that retaliation against the complainant will not be tolerated.

In addition to the employee handbook, a business with more than a handful of employees should,

  • Train managers and supervisors on how to identify and thwart sexual harassment,
  • Assign one senior corporate officer to manage the execution of the policies,
  • Establish procedures to be used when reporting an incident,
  • Appoint an HR officer or other suitable manager to receive such complaints,
  • Supply alternative paths for filing complaints, and
  • Keep all such charges confidential.

For the Individual

If you ever believe that someone has sexually harassed you, do the following:

  • First of all, do not deny that something has happened. Trust yourself and your instincts.
  • Do not assume that the person will stop if you ignore it.
  • Do not be afraid to speak up. If the offense is relatively minor—like a co-worker telling an off-color joke—tell the person politely, but firmly, that you are uncomfortable with what they are doing and that you would prefer that they stop. If you don’t feel comfortable talking to them directly, then put the complaint in writing.
  • Do not attempt to deal with more severe forms of sexual harassment alone—things like touching, groping, and kissing by a co-worker, or more minor acts by a manager or supervisor. Ask for assistance through the appropriate channels as specified in your employee manual. If no channel has been specified, talk to your HR manager.
  • Document what happened in detail (name of the person, time, location, sequence of actions, names of witnesses and any other pertinent facts). It is especially important to document each incident if the unpleasant behavior happens again.
  • File a formal complaint, if necessary.

For Everyone

The more everyone at work knows what to look for and what is and isn’t appropriate behavior, the more easily such incidents can be handled or prevented. That’s where corporate training proves essential in the battle against sexual harassment. Online training courses can be done at the convenience of each employee and such e-learning can be tracked by the HR department to ensure compliance.

Work is stressful enough without sexual harassment. Stay safe.

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Creative and Cost-effective Ways to Approach Corporate Training https://www.opensesame.com/site/blog/creative-and-cost-effective-ways-approach-corporate-training/ https://www.opensesame.com/site/blog/creative-and-cost-effective-ways-approach-corporate-training/#respond Sat, 18 Sep 2010 20:15:31 +0000 /site/?p=2626 For companies that have reached levels of significant expansion and growth, corporate training may be a necessity that can prove beneficial to your productivity. Corporate training is essentially a term which covers the vast variety of training methods and techniques used to enhance the productivity and synergy of an organization. Corporate training, as the name... Read more »

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For companies that have reached levels of significant expansion and growth, corporate training may be a necessity that can prove beneficial to your productivity. Corporate training is essentially a term which covers the vast variety of training methods and techniques used to enhance the productivity and synergy of an organization. Corporate training, as the name suggests, takes place within a corporate setting, but it’s not unheard of for companies to take this activity outside the office and into a new and out-of-the-box environment.

The type of corporate training your company may need largely depends on a handful of factors, such as the industry it’s in, your organizational structure, your available resources and much more. For instance, corporate training revolving around enhanced customer service may necessitate the acquisition of new technology to drastically boost employee efficiency.

In a down economy however, most companies can no longer afford to fully invest in corporate training. But just because profits have sunk, it doesn’t mean you should abandon continuing education for yourself, and for those working under you. That would be a huge mistake, as a well-trained staff can mean the world for customers now wary about which products to purchase and which services to spend on.

You can still enjoy the benefits of corporate training without putting your resources at risk. Here are some ways to do it.

Online and Digital Media

Online training courses are an option many companies these days are looking into because they offer convenience and a highly interactive learning system. They are a cost-effective solution because they usually don’t require the presence of an instructor. These courses usually come with multimedia material, such as recordings, videos and e-books that allow large groups to undergo the same exact training.

Online training courses also allow individuals in a company to undergo training at their own pace and within their own preferred schedule. Whether it’s at home, during breaks or during days off, as long as the trainee has a computer connected to the Internet, he or she can start learning.

Consultations

This is done by hiring the services of training providers to meet up with staff to provide more streamlined solutions for training staff. Providers are tasked to determine what type and level of training individual employees need and what course of action the company as a whole can take.

This approach ensures that no resources go to waste, which is often the case with conventional corporate training programs that aren’t thorough enough in ensuring that each employee actually increases his, or her, knowledge base.

Bottom Line

At the end of the day, corporate training is an important factor to consider when looking to increase company productivity and improve the morale and relationship between staff. The examples above are just some of the many ways your company can still undergo a training program in the most cost-effective and creative ways possible. 

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Hard Times Getting to You? Stress Training Is the Answer https://www.opensesame.com/site/blog/hard-times-getting-you-stress-training-answer/ https://www.opensesame.com/site/blog/hard-times-getting-you-stress-training-answer/#respond Fri, 10 Sep 2010 22:48:22 +0000 /site/?p=2627 In today’s fast-paced and competitive world, it’s harder than ever to manage your stress levels. With pressure from an uncertain economic climate and growing demands at work, just getting a few minutes of “you time” can be next to be impossible. Compound that with the fear of possibly being laid off from work and not... Read more »

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In today’s fast-paced and competitive world, it’s harder than ever to manage your stress levels. With pressure from an uncertain economic climate and growing demands at work, just getting a few minutes of “you time” can be next to be impossible. Compound that with the fear of possibly being laid off from work and not finding employment, and you have a recipe that could very well lead to a breakdown in your ability to get your work done and be there for your family.

Does this scenario sound familiar? Fortunately, stress training is a solution. Stress training is essentially a collection of techniques that are designed to help you minimize and manage your stress levels. Knowing a combination of techniques is important because no one single technique is the solution to all your stress problems. You may need to learn a few techniques, or a lot of them, to really have the weapons to combat stress successfully.

Learning all of them in one go is exactly what stress training courses are for. These courses, focused on stress training and development of skills and knowledge to manage it, come in a variety of types. One example of this type of training takes place online. Stress management elearning courses are available to anyone with Internet access. As these courses take place online, you no longer have to leave the comforts of your home to attend classes, nor do you have to take a long break from your day-to-day activities just to learn valuable techniques.

What’s sad is that a lot of people already know about stress training, yet very few of them have given it serious thought. Again, there are different ways to learn about stress management; all that matters is that you find one you’re comfortable with and stick with it until your needs are met. Start with a self assessment; learn what your stress triggers are and if they could still be remedied by a few techniques. Learn your stressors, your reaction to them and other factors that contribute to your stress-related problems. 

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Keeping Up with the Waves of Change – New Trends in Corporate Training https://www.opensesame.com/site/blog/keeping-waves-change-new-trends-corporate-training/ https://www.opensesame.com/site/blog/keeping-waves-change-new-trends-corporate-training/#respond Wed, 08 Sep 2010 20:43:10 +0000 /site/?p=2628 In a down economy that has caused many businesses, even those thought to be stable enough, to close their doors for good, there is undoubtedly a need to change and adapt. Change is of course constant, but in the current economic climate, it has become a necessity in order to survive and stay in business.... Read more »

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In a down economy that has caused many businesses, even those thought to be stable enough, to close their doors for good, there is undoubtedly a need to change and adapt. Change is of course constant, but in the current economic climate, it has become a necessity in order to survive and stay in business. This especially applies to the way in which companies think of and carry out corporate training programs for their staff.

More often than not, employees are made to undergo training programs that are totally irrelevant to their functions, knowledge base and existing skills. This in the end, wastes your corporate training efforts, not to mention your precious resources which would’ve been invested in more profitable ventures.

All this brings to light the importance of paying attention to new and cost-effective solutions for corporate training. While the old ways have certainly worked before, it may be beneficial to look at trends to ride the waves of change. Coping with new technologies for example, presents cost-effective measures all the time for just about anything and training is no exception.

Here are some notable trends in corporate training that may point you to the right direction.

1. Technologies are affecting the way people learn

More and more companies are investing in corporate training methods that are continual and done in periodic phases stretched out in a monthly period. The advent of new technologies has made it easier for information to be disseminated in increments. By doing so, it keeps employees interested and actually allows them to learn, thereby putting your money to good use.

Online training courses in particular, have taken center stage due to their convenience. But even online courses are changing and are geared towards making training more interesting.

2. Quality, not quantity

There’s little doubt that the current economy is forcing businesses to cut back in order to stay competitive. Training providers have responded by providing corporate training solutions that zero in on specific areas of learning, instead of focusing on the entire process. A leaner training program means that the learning is more reinforced and practical.

3. Content is now designed to be easy to “consume”

Demand for training content has definitely risen, but more companies are now conscious about the quality of the corporate training materials they receive from providers. Both trainers and trainees are now looking for content that’s easy to teach and digest.

As you can see, both companies and training providers are finding ways to acquire corporate training despite the economy. How you approach the training process is up to you, just be sure to explore your options first.   

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Fire Safety Training – Do You Know What to do in Case of a Fire? https://www.opensesame.com/site/blog/fire-safety-training-do-you-know-what-do-case-fire/ https://www.opensesame.com/site/blog/fire-safety-training-do-you-know-what-do-case-fire/#respond Fri, 03 Sep 2010 23:47:16 +0000 /site/?p=2629   The thought of being in a building where there is a fire is something that is truly frightening. How do you think you would react? Do you think you would know the right thing to do? Unfortunately, the large majority of people haven’t been trained in what they should do in case of a... Read more »

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The thought of being in a building where there is a fire is something that is truly frightening. How do you think you would react? Do you think you would know the right thing to do? Unfortunately, the large majority of people haven’t been trained in what they should do in case of a fire. Although no one wants to think about what would happen if they were in a place that caught on fire, knowing what to do in the event of a fire could mean the difference between life and death.

Fire safety training is therefore an important topic that everyone should take advantage of, especially if you’re one of those people who tend to panic when an emergency situation arises. Even if you tend to stay calm, being prepared by knowing exactly what to do is a really great idea.

Fire Safety Training

Fortunately, fire safety training is available for those who don’t know what to do, and can be very beneficial when it comes to understanding the basics of what to do if/when the sound of a fire alarm goes off. The government requires that schools and offices, as well as large buildings, undergo safety training so the people in charge know exactly what they need to do in order to get everyone out of the building in a quick yet safe manner.

E-Learning

E-learning offers online fire safety training courses that people can take that will teach them exactly what to in case of a fire. These online training courses are perfect for those who want to learn what to do in the event of a fire, yet find that they are limited in the amount of time they have to do so. Some of the objectives that will be covered when taking one of the many online training courses currently offered are as follows:

●      Know what the first and most critical steps are when a fire is first discovered

●      Learn how not to panic and instead follow the necessary actions that will save the lives of those in the building as well as yours

●      Understand the evacuation procedures to a tee so you know exactly what is required to safely evacuate a building

●      Learn the best path that people should follow to get to an exit, as well as where people should go once they are able to exit the building, i.e. a safe area away from the building

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The Shocking Truth about Cyber Security https://www.opensesame.com/site/blog/shocking-truth-about-cyber-security/ https://www.opensesame.com/site/blog/shocking-truth-about-cyber-security/#respond Fri, 03 Sep 2010 23:09:58 +0000 /site/?p=2630 You had better believe that there is someone out there dreaming of finding the chink in your cyber armor. A quick look at the FBI Cyber Crime page should give you an idea of some of the kinds of threats available. Cyber crimes are likely to continue on the rise as hot shot hackers think of... Read more »

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You had better believe that there is someone out there dreaming of finding the chink in your cyber armor. A quick look at the FBI Cyber Crime page should give you an idea of some of the kinds of threats available. Cyber crimes are likely to continue on the rise as hot shot hackers think of new ways to make a fast buck.

Some of the risks highlighted by FBI efforts include, internet auctions, online gambling, online rental ads, peer-to-peer networks, social networking, wi-fi connections and work-at-home offers. If you don’t think any of these will touch your operation, think again. All it takes is one employee accessing one of these pirate hideouts to bring malware to your network.

Last year’s Cisco annual security report pointed out that cyber criminals are starting to move away from threats to Windows-based systems and are starting to concentrate more on other platforms “…including smart phones, tablet computers and mobile platforms.” When one lucrative opportunity dries up, you can be sure they’ll look for others. Of course, this doesn’t mean Windows systems are off the hook. Even though Windows is losing dominance in recent years it still claims the lion’s share of cyber space. That means more opportunities for cyber pirates.

Recently in the news, cyber-criminals have increased their targeting of tour operators, resorts and hotels to glean their systems of guest data. One report mentioned that 38% of the 2010 worldwide data hacks concerned companies in the hospitality industry. One global insurance company, Willis Group Holdings, based in UK, reported that claims for “cyber-attacks on its clients jumped a whopping 56 percent last year,” according to a recent Consumer Reports article.

Last year, hackers also attacked video game industry giant, Electronic Arts, possibly making off with customer birthdates, email addresses, phone numbers and even mailing addresses.

Remember, you don’t have to be a Fortune 500 company to fall prey to cyber pirates. They pick on individual consumers all the way up to corporate giants. It’s only a matter of time before the cyber pirates turn their eyes upon your industry with greedy intent.

Perhaps the single best thing you can do is to involve all of your employees on information security awareness training. Make sure they know what to do, what not to do and how to recognize dangers when they encounter them. Such corporate training can be inexpensive, fast, easy and non-disruptive, because of online training courses. It’s a natural fit—e-learning for cyber security training.

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What Can You Expect from Effective Communication Training? https://www.opensesame.com/site/blog/what-can-you-expect-effective-communication-training/ https://www.opensesame.com/site/blog/what-can-you-expect-effective-communication-training/#respond Fri, 03 Sep 2010 16:54:39 +0000 /site/?p=2631   Imagine how effective your organization can become if your staff got a communication course. A variety of hassles and misunderstandings could be avoided if people simply knew how to interact with each other. How different and how much more profitable can your company become if communication problems just went away? Taking advantage of effective... Read more »

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Imagine how effective your organization can become if your staff got a communication course. A variety of hassles and misunderstandings could be avoided if people simply knew how to interact with each other. How different and how much more profitable can your company become if communication problems just went away? Taking advantage of effective communication training can help your organization on different levels.

At the individual level, a person who learns how to communicate well can achieve leadership status. They have successfully identified patterns that block good interactions. Working around these enables them to achieve success in both their personal and professional life. This benefits the company over the long-term because an individual who communicates well is more likely to feel satisfied on the job.

On the other hand, at the organizational level, effective communication training allows your team to work as one. Conflicts are minimized because each team member understands where the other is coming from, and both can work together to achieve the common goal. Thus, projects are delivered on time, within budget, and with the quality that was expected.

There are a lot of companies that can benefit greatly from effective communication training. Yet, in a number of cases, they don’t invest the necessary resources to make it work. Don’t fall for this mistake. The advantages of effective communication training are notable; among the direct results you can expect the following:

●      Better workplace environment – when conflicts are avoided or resolved quickly, there is less bitterness, bickering, and jealousy in the office. It creates a more positive environment where people love to work and achieve results.

●      Improved productivity – as a direct consequence of better communication, productivity inevitably improves. It allows people to focus on their own jobs instead of worrying about the tasks assigned to their colleagues.

●      Lower turnover rate – in some industries, high turnover rates can cut a company’s effectiveness. Avoid this problem by making the staff feel appreciated. If they receive effective communications training, they are bound to be more loyal to the company because of the perception that the company is helping them improve themselves.

●      Better customer relationships – business gurus around the world say that if employees are treated well, they also treat the company’s customers well. This belief has basis and your company will get a boost in branding if it provides good customer service. 

As you can see, investing in effective communication training is a worthwhile endeavor. It provides long-lasting benefits to the organization. 

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Online Electrical Safety Training – What You Need to Know https://www.opensesame.com/site/blog/online-electrical-safety-training-what-you-need-know/ https://www.opensesame.com/site/blog/online-electrical-safety-training-what-you-need-know/#respond Fri, 03 Sep 2010 00:04:29 +0000 /site/?p=2632 Due to the nature of the work electricians perform day in and day out, electrical safety training is a necessary step that must be taken in order to have a safe and productive working environment. For electricians, training isn’t just something that must be done because it’s a work requirement; it’s necessary because their very... Read more »

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Due to the nature of the work electricians perform day in and day out, electrical safety training is a necessary step that must be taken in order to have a safe and productive working environment. For electricians, training isn’t just something that must be done because it’s a work requirement; it’s necessary because their very lives depend on it. Working with live and potentially deadly electricity can be life-threatening, which is why everyone in the trade should understand property safety and use of electrical equipment.

The United States Occupational Safety and Health Administration (OSHA) has made it mandatory for electricians and electrical companies to undergo and provide training to workers. Training programs are often divided into three categories, namely proper practices while working, environmental safety and recognition of hazardous situations.

Online electrical safety training is a relatively new form of training that—as the name suggests—takes place online. This training method was designed for electrical companies and organizations with employees that have a variety of working shifts and schedules, making it hard to assemble all of them in one location and a specific time in order for them to learn about work safety.

Online electrical safety courses are the solution to this problem, as they offer the same training and information found in onsite courses. Convenience is their biggest selling point, as their availability online means that it’s largely up to trainees to decide when they want to be trained and at what pace. All one needs is a computer that’s connected to the Internet and powerful enough to handle videos and web streaming. Online training is also fun and more interactive due to the use of videos, audio clips and other digital platforms.
Most online electrical safety training courses cover topics such as: the importance of electrical safety, ensuring a safe work environment, equipment maintenance, personal protection as well as various safety standards by the OSHA.

Most online training courses however, are geared towards continual learning and focuses on work practices. These are useful for all electricians regardless of their skill and experience, as it can never hurt to have a refresher course every now and then. Work practices training will revolve around the most common dangers associated with electricity—fire, burns and shocks—and making the necessary precautions to avoid them. Expect to learn about the dangers of faulty wiring, how to best use electrical equipment such as wires and cords, proper handling of circuitry, preventing overheating and more.

Make sure you or your organization is updated on electrical safety practices by enrolling in the proper courses online. 

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What Every Employee Should Know about Arc Flash https://www.opensesame.com/site/blog/what-every-employee-should-know-about-arc-flash/ https://www.opensesame.com/site/blog/what-every-employee-should-know-about-arc-flash/#respond Thu, 02 Sep 2010 21:41:50 +0000 /site/?p=2633 NFPA 70E—the standard for electrical safety in the workplace, is there to save lives and property. No doubt about it—arc flash is dangerous and potentially deadly. Every workday in the United States, one person dies from electrocution, shock, arc blast or arc flash. Some 8,000 employees every year find themselves being treated in emergency rooms... Read more »

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NFPA 70E—the standard for electrical safety in the workplace, is there to save lives and property. No doubt about it—arc flash is dangerous and potentially deadly.

Every workday in the United States, one person dies from electrocution, shock, arc blast or arc flash. Some 8,000 employees every year find themselves being treated in emergency rooms for electrical contact injuries.

What is an arc flash?

Usually air acts as an insulator, albeit a relatively poor one. Normally, electricity does not travel through the air in a normal business or industrial setting. Arc flash happens when the resistance of air to electrical current breaks down and electricity jumps the gap between conductors. This will only happen when there is sufficient voltage and a path to lower voltage or ground.

For example, an arc flash of roughly 1000 amperes can result in immense damage and potential fire and injury. At the arc terminals, temperatures can exceed 35,000 degrees Fahrenheit—about 25,000 degrees hotter than the surface (photosphere) of the sun. Not only does this melt adjacent metal, but right at the arc itself, metal vaporizes and becomes a superheated plasma, rushing outward with explosive force. Molten metal is blasted in every direction from the arc like shrapnel or liquid metal bullets.

More than the explosive forces involved, the radiation created by an arc flash can permanently blind those who look directly at it. The brutal ultraviolet radiation can leave permanent shadows on nearby walls and equipment—like a nuclear blast.

The operator closest to the equipment will likely be killed without adequate safety measures, but nearby people can be injured or killed also.

Improvements

New work practices in the updated standard help to reduce risks. This includes restrictions on cotton outerwear which might spontaneously combust under arc flash conditions. Recommendations are included for arc-resistant switchgear.

Recommendations

NFPA 70E training (arc flash training) is essential to understanding where such hazards may occur and how to comprehend and to navigate the new electrical code safety standards. Such corporate training could save lives and equipment not to mention eliminate the devastating effects on employee morale and public relations.

How can you acquire such training? Online training courses are available to bring all of the appropriate personnel up to speed on this critical safety issue. E-learning will allow them to take the training at their own pace and schedule so that disruption is minimized and safety goals are achieved more easily.

Image credit: Bram & Vera on Flickr

 

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5 Not-So-Humorous Things to Prevent with Electrical Safety Training https://www.opensesame.com/site/blog/5-not-so-humorous-things-prevent-electrical-safety-training/ https://www.opensesame.com/site/blog/5-not-so-humorous-things-prevent-electrical-safety-training/#respond Thu, 02 Sep 2010 19:41:22 +0000 /site/?p=2634     Electrical safety is serious business. There’s no doubt about that. Corporate training is always about helping you get the job done.  1. Spontaneous combustion. No, we’re not talking about Lot’s wife turning into a pillar of salt. Placing a small, personal heater too close to stacks of papers or other combustible materials can... Read more »

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Electrical safety is serious business. There’s no doubt about that. Corporate training is always about helping you get the job done. 

1. Spontaneous combustion. No, we’re not talking about Lot’s wife turning into a pillar of salt. Placing a small, personal heater too close to stacks of papers or other combustible materials can lead to an unexpected bonfire. Sometimes it’s okay to party at work, but roasting hotdogs, marshmallows or your backlog of work won’t sit well with the boss.

2. Fireworks. It doesn’t have to be Independence Day or some other celebration to see fireworks. The indoor kind of pyrotechnics that comes from overloading an electrical outlet may not be the prettiest kind of fireworks either. Burning insulation doesn’t smell like “celebration.” It smells more like “looking for a new job.”

3. Livewire Challenge. If ever there is an earthquake or other disaster at work and electrical wires are dangling and sparking, don’t feel you need to touch them. They may be pretty like a holiday sparkler, but they come with a deadly bite. Leave them alone. If the floor is wet and you need to move such a wire, use something dry and insulated to move it, like a broom handle. 

4. Obstacle Course. So, you don’t have an electrical outlet next to your desk? Simple! Just string an extension cord across the aisle from your neighbor’s outlet. Wrong! The last thing you want to see is your boss lurching forward after tripping on your little obstacle. When he gets out of the hospital, you might not have too many obstacles between you and the exit. Another reason naked extensions don’t go well under foot has to do with fraying wire and fire hazards. 

5. Einstein Award. It doesn’t take a genius to know that fuses are there for our protection. If you’re at work and the fuse keeps going out, don’t pretend to be an Einstein by popping in a fuse with a higher rating. Let me spell it out for you. If it says “10 amps” and you replace it with one that says “20 amps,” you’re asking for the Einstein Award for being the genius who got the building burned down.

The Best Possible Training

Wouldn’t it be great if you could get electrical safety training online at a marketplace of corporate training? Competition is a good thing and if you have various training vendors competing for your attention, you’re bound to get the best training available.

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10 Basic Stress Management Tips https://www.opensesame.com/site/blog/10-basic-stress-management-tips/ https://www.opensesame.com/site/blog/10-basic-stress-management-tips/#respond Thu, 02 Sep 2010 19:22:35 +0000 /site/?p=2635   Things may happen in your life, but you are the one who chooses to react to them the way that you do. The following 10 tips can help you take charge of your reaction to stressful situations. Every kind of stress will bend to one of these tips. 1. Avoid unnecessary stress by saying... Read more »

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Things may happen in your life, but you are the one who chooses to react to them the way that you do. The following 10 tips can help you take charge of your reaction to stressful situations. Every kind of stress will bend to one of these tips.

1. Avoid unnecessary stress by saying “no.” Don’t take on more responsibility when you at or near your limit. If there is someone in your life who causes you stress, limit the amount of time you spend with the person or stop the connection completely.

2. Avoid unnecessary stress by doing something differently. If television news upsets you, turn it off. If talking about certain subjects disturbs you, change the subject or simply walk away. Analyze your list of things to do and put “musts” at the top and “shoulds” and others at the bottom or simply cross them off the list.

3. Alter your situation with negotiation. If someone or something bothers you, talk about it with the person involved, openly and respectfully. Be willing to compromise to find a situation with which you both can be satisfied.

4. Alter your situation by taking control. Be more assertive with those who encroach on your space or your time. Do it respectfully, but firmly. Better time management can help, too. Plan ahead so you don’t get caught short of time.

5. Adapt to the source of stress. Take a different perspective on things. A long line at the bank for an important transaction can give you time to plan. Step back from the situation and consider how important it will be in a month or a year. Don’t be a perfectionist. Be a “glass is half full” kind of person.

6. Accept things you can’t control. You can’t control the way other people behave, but you can choose how you react. Sharing your feelings with a trust friend can help vent some of your own frustrations.

7. Look for the “silver lining.” There is an old saying, “What doesn’t kill us makes us stronger.” If you’re still breathing, count that as a blessing. Look for personal growth and learn from your mistakes.

8. Learn to forgive. Holding onto resentment is one of the most unhealthy ball-and-chains anyone can carry. Let it go—all of it.

9. Adopt a healthy lifestyle. Make time for fun and relaxation. Exercise regularly. Eat a healthy diet. Reduce or eliminate caffeine and sugar. Avoid alcohol, cigarettes and drugs. And get enough sleep.

10. Corporate training. The previous 9 tips were only the beginning. For more in-depth understanding of the sources of stress and how to deal with them, stress management training can help you master this topic. Online training courses make it easy to acquire this stress training. Such e-learning allows you to do it on your own schedule and at your own pace. That makes it practically stress free.

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How to Deal with an Abusive Customer https://www.opensesame.com/site/blog/how-deal-abusive-customer/ https://www.opensesame.com/site/blog/how-deal-abusive-customer/#respond Sat, 21 Aug 2010 19:36:00 +0000 /site/?p=2636   No one wants an abusive customer. Sometimes, customer service training doesn’t adequately prepare you for what some customers throw at you. When a call starts abusive or escalates from anger into an abusive tone, it sometimes seems that nothing you say can help. Any time a customer becomes abusive you need to apply more... Read more »

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No one wants an abusive customer.

Sometimes, customer service training doesn’t adequately prepare you for what some customers throw at you.

When a call starts abusive or escalates from anger into an abusive tone, it sometimes seems that nothing you say can help. Any time a customer becomes abusive you need to apply more assertive techniques to protect yourself.

So what exactly does “abusive” mean? It means using dirty language, verbal bullying or just plain emotionally out of control. Some customers seem to lose it when you don’t tell them what they want to hear. And when you ask them, they’re frustrated that you’re not a mind reader.

These steps can help eliminate the abusive behavior:

  1. Make the conversation personal. The more impersonal dialogue remains, the more likely it is to provoke hostility. When you sense that the customer’s hostility is about to become abusive, and you’ve tried everything to defuse their animosity, make it personal. Call the person by name. If it is a corporate customer, refer to their company by name. Tell them your name again and remind them that your company (mention by name) wants them to be satisfied.
  2. Tell the customer your objective and your limits. Remind them that you want to resolve their problem. Inform them that you can help only if the appropriate language is used and the demands are realistic. Never under any circumstances should you allow foul language to continue or for the customer to continue out of control. When such abuse is underway, nothing can get done. Even worse, the abusive customer will take every opportunity to sabotage your composure. If you allow abuse to continue, you lose any respect they may have had. If they will not control themselves enough to engage in a sensible discussion, you need to utilize an even more aggressive approach.
  3. Transfer the call. This interrupts the abusive behavior and helps the customer realize that such behavior will not be tolerated.
  4. Discontinue the call. If you cannot transfer the call or if the call was transferred to you and the customer remains abusive, simply tell the customer that you want very much to help, but that company policy prohibits employees from continuing in abusive conversations. Ask them to please contact customer service at a later time. Then inform them that you will not be releasing the call.

For additional pointers on how to handle abusive customers, ask your corporate training officer for additional customer service training programs. Typically, online training courses are available which can be taken at your convenience, and such e-learning might also help lower your stress level. The next customer will appreciate it.

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How to Improve Your Communication Skills https://www.opensesame.com/site/blog/how-improve-your-communication-skills/ https://www.opensesame.com/site/blog/how-improve-your-communication-skills/#respond Thu, 12 Aug 2010 19:39:28 +0000 /site/?p=2637   Communication sets us apart from the other animals on this planet. Oh, other animals communicate all right, but not the way we do—most of the time. Communication can become physical—a tender touch or a bonk on the head. Bullets are a form of communication, albeit somewhat primitive. A stare can be communication, whether it... Read more »

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Communication sets us apart from the other animals on this planet. Oh, other animals communicate all right, but not the way we do—most of the time.

Communication can become physical—a tender touch or a bonk on the head. Bullets are a form of communication, albeit somewhat primitive. A stare can be communication, whether it carries admiration, rage or lust. The objective of communication is one of getting an idea across the distance that separates two or more people. Effective communication is all about ensuring the idea is duplicated at the receiving end and not misunderstood.

Improving Communication

  1. Smile. In most instances, you want your communication to be well received. Whether you are on the phone, face-to-face or speaking to a large audience, a smile helps you to form friendly words. Even if you are delivering an unhappy message, consider delivering it with a love of your audience in your heart. More than likely, the person receiving your words will know if you are being genuine or not, so internalize the feeling. Even if you start with rage, throw mental water on it and find the inner smile. Your audience will likely be far more receptive. Communication is improved when there is affinity between both sides—sending and receiving.
  2. Know your audience. How you will do this will vary depending on the circumstances. In a customer service call center, you don’t have the luxury of warming up the conversation with several minutes of chit chat. But listen to the tone of the person’s voice. Is it tight and unfriendly? Or is it friendly, but hurried? If the person is in front of you, look at their body language. How you speak will determine how you are received. For the friendly but hurried individual, keep the friendly chit chat to the barest minimum. They may be late for an appointment and you don’t want to add to their frustration. Communication is improved when both sides are more real to each other.
  3. Enunciate. This can be overdone to the point where your words seem mechanical, but too little attention paid to your pronunciation and the other person may have a hard time understanding your words. If you can, record a conversation with a friend and listen to your own words. Adjust your pronunciation for a natural clarity. Find the right balance.
  4. Online training courses. An effective communication course is an essential part of corporate training. An e-learning class is not only convenient—something you can do on your own schedule—it can frequently prove to be far more rewarding because it is self-paced. You can pause the instruction to do a quick search online for more information on a key topic. You can’t easily do that in a traditional classroom setting.

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6 Types of Customer Service Training Courses for Organizations https://www.opensesame.com/site/blog/6-types-customer-service-training-courses-organizations/ https://www.opensesame.com/site/blog/6-types-customer-service-training-courses-organizations/#respond Tue, 03 Aug 2010 23:24:37 +0000 /site/?p=2638   It is important for businesses to be able to handle the queries, concerns, and requests of their customers. As the company grows, the need to train your customer support staff becomes even more urgent. Investing in customer service training courses allows your company to establish a competitive edge in the marketplace. It can ultimately... Read more »

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It is important for businesses to be able to handle the queries, concerns, and requests of their customers. As the company grows, the need to train your customer support staff becomes even more urgent. Investing in customer service training courses allows your company to establish a competitive edge in the marketplace. It can ultimately decide in your favor once the customer decides to buy.

There are a variety of customer service training courses available in the market. The key thing is to choose the appropriate module for your organization. In this article, we’ll take a look at the features you can expect from the training program:

●      Seminars – in seminars, there is usually one person speaking at the front who provides a lecture about customer service training. The speaker outlines tips, tricks, and advice on how to handle customers who are anxious, angry, or otherwise unsatisfied with the products or services they received.

●      Workshops – these tend to be more interactive compared to seminars. The participants may sometimes be asked to answer a questionnaire to identify their strengths and weaknesses. The training itself may involve games and even teambuilding sessions among employees.

●      Half-day Events – if your company simply wants to refresh previous lessons and remind the staff about customer service protocols, then the half-day event would suffice. However, for a more in-depth training, it is important to consider full-day or even multi-day training.

●      Full-day Events – full-day events usually encompass both a lecture and a workshop. The staff will also be encouraged to share their experiences on the job so that the trainer can effectively address the exclusive concerns in the organization.

●      Multi-day Training – this set-up is important for companies that are just starting out their operations. The multi-day customer service training courses completes a whole module. By the end of these sessions, the staff will be well-equipped to handle various scenarios. It can significantly improve the department’s call resolution rates.

●      Training Materials – these will include all the things that had been discussed during the training session. The materials can come in the form of notes, PowerPoint presentations, and videos. Using these after the session will refresh the lessons in the memory of your employees.

Customer service training courses can definitely improve the morale of your staff, thereby increasing customer satisfaction as well. When the agents feel prepared to handle the challenges of their jobs, they become even more committed to it. Ultimately, your company is poised to benefit most from customer service training courses. 

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How Safe Are Your Employees from Business Communication Snafus? https://www.opensesame.com/site/blog/how-safe-are-your-employees-business-communication-snafus/ https://www.opensesame.com/site/blog/how-safe-are-your-employees-business-communication-snafus/#respond Tue, 03 Aug 2010 23:06:38 +0000 /site/?p=2639   Just in case you’re not familiar with the term, “snafu,” it’s an acronym—situation normal: all fouled up. There’s also a stronger version, but we’ll leave that your imagination. How can business communications become fouled up? Plenty of ways! Misdirection No customer likes to be passed off to the wrong department to sit waiting while... Read more »

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Just in case you’re not familiar with the term, “snafu,” it’s an acronym—situation normal: all fouled up. There’s also a stronger version, but we’ll leave that your imagination.

How can business communications become fouled up? Plenty of ways!

Misdirection

No customer likes to be passed off to the wrong department to sit waiting while someone there figures out what to do with them.

Perhaps the biggest snafu in business communications is the withheld communication—namely the unasked question. That’s misdirection of the darkest kind. If you don’t know something, don’t be embarrassed; ask your supervisor! Everyone should be on the same page with the maxim: there are no dumb questions. But it’s a really dumb mistake not to ask your question.

Errors of Content

This can include misspellings, grammatical errors and factual mistakes.

Think about the impact a letter, email or brochure has when the customer finds one or more language mistakes in it. Can they trust your company with their business? And what if there is a factual error in the communication? Perhaps the customer won’t notice right away, but if they find out, it takes your reputation down a notch.

And what about internal communications? What if they become sloppy and filled with mistakes? For one, it sets a bad example. For another it might spread confusion or misinformation.

Weak Message

Perhaps the most insidious communication snafu involves a wimpy delivery. The spelling, grammar and facts may be impeccable. The targeted audience may be spot on. But if the message itself doesn’t rock their world, they may fall asleep or otherwise completely ignore the memo. How can you put your communication on rocket thrusters?

Glad you asked.

Corporate training, that’s how. Online training courses can give you the edge you need on successful business memos, emails and more. Effective communication training through e-learning can prove to be both cost-effective and efficient. Employees can take such business communication training at their own schedule and pace. Many vendors will let them pause a course and return at their convenience to finish it later. Some will even let employees review the material as many times as they want.

The best place to take such training is an e-learning marketplace where multiple vendors display their training wares. This gives you more options and greater variety.

So, throw a monkey wrench in the middle of the term “snafu.” Change your “situation normal” to “smooth sailing all the way.” It doesn’t make a catchy acronym, but it sure looks good on the bottom line.

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Stuck with Business Communication Issues? Try This https://www.opensesame.com/site/blog/stuck-business-communication-issues-try/ https://www.opensesame.com/site/blog/stuck-business-communication-issues-try/#respond Mon, 02 Aug 2010 19:33:31 +0000 /site/?p=2640   The lifeblood of any organization is information and the flow of that information between the various parts of the enterprise. Business communication is an extremely broad subject. It includes interdepartmental memos, staff meetings, conferences, customer relations, marketing, advertising, public relations, employee engagement, community involvement, corporate training and a great deal more. If you have... Read more »

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The lifeblood of any organization is information and the flow of that information between the various parts of the enterprise.

Business communication is an extremely broad subject. It includes interdepartmental memos, staff meetings, conferences, customer relations, marketing, advertising, public relations, employee engagement, community involvement, corporate training and a great deal more.

If you have multiple issues concerning business communication, it may help to keep the following points in mind while tackling those problems.

Business Communication is Goal Oriented

Each aspect of business communications has a goal or set of goals. Keep in mind those goals before deciding to make any changes. Also, keep in mind the relative importance of various goals.

For example, keeping all promises to customers is a vital goal, but a more vital one is that of keeping the company alive. In such an example, if you need to retool your operation in order to stay in business, but that means delaying delivery to key customers, you have a business communications nightmare on your hands.

One goal might be that of communicating the company’s strength so that customers feel confident in their purchases. Perhaps a more important goal might be that of being worthy of trust. Admitting a problem to your customers might engender greater understanding and a willingness to work with you through your difficulties.

Business Communication is All about Information

When you break down the mechanics of communication to its simplest components, you have the sender, a distance or medium, the receiver and the package of information being delivered across that distance from sender to receiver. Problems can arise with any one or all of these components.

The sender desires to deliver some information to the receiver or the receiver desires some information from the sender.

Any one of these components can be defective in some manner with regards to optimum communication.

  • Sender—might not be entirely skilled at the delivery.
  • Distance or Medium—might be filled with interference or noise.
  • Receiver—might not understand the vocabulary or concepts of the information.
  • Information—might be poorly constructed, contain erroneous data or contain gaps of missing information that may lead to distortions and misunderstandings.

In today’s business world, each of these components of business communications must be addressed fully so that information flows smoothly and without distortions. Perhaps the best way to address this is through corporate training, especially online training courses that give all senders and receivers knowledge of the mechanics of communication and how to spot errors and to correct them. Such e-learning allows employees greater flexibility to obtain this valuable information without adversely interrupting their productivity.

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Computer Security Training – Learn Security Awareness Online https://www.opensesame.com/site/blog/computer-security-training-learn-security-awareness-online/ https://www.opensesame.com/site/blog/computer-security-training-learn-security-awareness-online/#respond Sat, 03 Jul 2010 23:42:04 +0000 /site/?p=2641   Our world today is one that is extremely dependent on the use of computers. In every workplace there is at least one computer to be found, as they are now considered an essential part of running a successful company. Additionally, almost every home in the United States either owns a computer or has access... Read more »

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Our world today is one that is extremely dependent on the use of computers. In every workplace there is at least one computer to be found, as they are now considered an essential part of running a successful company. Additionally, almost every home in the United States either owns a computer or has access to one. Computers are definitely here to stay, there’s absolutely no doubt about it.

Computer Security Training Course

Online security training courses are highly beneficial when it comes to learning about how important security awareness is today when it comes to using a computer. Security awareness training is considered a necessity in the workplace due to the wealth of information that is input into a business’ computer. This makes it necessary that people who use a computer at work be aware of what they need to know and do in order to keep their company’s information and resources safe from any possible security threats.

Every employee should therefore know how to understand the different types of threats that could pose a risk to the company, and accordingly know how to take the necessary precautions to secure their company’s vital information and resources. This includes being fully aware of the variety of threats there are so they are able to identify them. When you decide to take a computer security course online, you will also learn how to use the best practices that are currently available when it comes to securing that information.

Learning Online = Convenience

Using a computer to access online training courses is definitely the way to go for those who are extremely busy. And who isn’t nowadays? There always seems to be something to do or somewhere to go, making any option that can make one’s life easier one that is highly appreciated. Also known as e-learning, which refers to the ability to use a computer for learning purposes, learning something new online is an extremely convenient way for users to learn as they simply need a computer in order to access the variety of e-learning software courses that are currently available.

When it comes to learning online for professional reasons, e-learning is a great choice! Although professional people want to educate themselves on a variety of work-related subjects, they simply feel they don’t have the time to do so. The online atmosphere is one that is especially convenient when it comes to either learning new work-related skills or updating old ones, making it so that the professional has no more excuses when it comes to higher learning.

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